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Lenovo Transform 2.0 Keynote | Lenovo Transform 2018


 

(electronic dance music) (Intel Jingle) (ethereal electronic dance music) ♪ Okay ♪ (upbeat techno dance music) ♪ Oh oh oh oh ♪ ♪ Oh oh oh oh ♪ ♪ Oh oh oh oh oh ♪ ♪ Oh oh oh oh ♪ ♪ Oh oh oh oh oh ♪ ♪ Take it back take it back ♪ ♪ Take it back ♪ ♪ Take it back take it back ♪ ♪ Take it back ♪ ♪ Take it back take it back ♪ ♪ Yeah everybody get loose yeah ♪ ♪ Yeah ♪ ♪ Ye-yeah yeah ♪ ♪ Yeah yeah ♪ ♪ Everybody everybody yeah ♪ ♪ Whoo whoo ♪ ♪ Whoo whoo ♪ ♪ Whoo yeah ♪ ♪ Everybody get loose whoo ♪ ♪ Whoo ♪ ♪ Whoo ♪ ♪ Whoo ♪ >> As a courtesy to the presenters and those around you, please silence all mobile devices, thank you. (electronic dance music) ♪ Everybody get loose ♪ ♪ Whoo ♪ ♪ Whoo ♪ ♪ Whoo ♪ ♪ Whoo ♪ ♪ Whoo ♪ ♪ Whoo ♪ ♪ Whoo ♪ ♪ Whoo ♪ (upbeat salsa music) ♪ Ha ha ha ♪ ♪ Ah ♪ ♪ Ha ha ha ♪ ♪ So happy ♪ ♪ Whoo whoo ♪ (female singer scatting) >> Ladies and gentlemen, please take your seats. Our program will begin momentarily. ♪ Hey ♪ (female singer scatting) (male singer scatting) ♪ Hey ♪ ♪ Whoo ♪ (female singer scatting) (electronic dance music) ♪ All hands are in don't go ♪ ♪ Red all hands are in don't go ♪ ♪ Red red red red ♪ ♪ All hands are in don't go ♪ ♪ Red all hands are in don't go ♪ ♪ Red red red red ♪ ♪ All hands are in don't go ♪ ♪ Red all hands are in don't go ♪ ♪ All hands are in don't go ♪ ♪ Red all hands are in don't go ♪ ♪ Red red red red ♪ ♪ Red don't go ♪ ♪ All hands are in don't go ♪ ♪ In don't go ♪ ♪ Oh red go ♪ ♪ All hands are in don't go ♪ ♪ Red all hands are in don't go ♪ ♪ All hands are in don't go ♪ ♪ Red all hands are in don't go ♪ ♪ Red red red red ♪ ♪ All hands are red don't go ♪ ♪ All hands are in red red red red ♪ ♪ All hands are in don't go ♪ ♪ All hands are in red go ♪ >> Ladies and gentlemen, there are available seats. Towards house left, house left there are available seats. If you are please standing, we ask that you please take an available seat. We will begin momentarily, thank you. ♪ Let go ♪ ♪ All hands are in don't go ♪ ♪ Red all hands are in don't go ♪ ♪ All hands are in don't go ♪ ♪ Red all hands are in don't go ♪ (upbeat electronic dance music) ♪ Just make me ♪ ♪ Just make me ♪ ♪ Just make me ♪ ♪ Just make me ♪ ♪ Just make me ♪ ♪ I live ♪ ♪ Just make me ♪ ♪ Just make me ♪ ♪ Hey ♪ ♪ Yeah ♪ ♪ Oh ♪ ♪ Ah ♪ ♪ Ah ah ah ah ah ah ♪ ♪ Just make me ♪ ♪ Just make me ♪ (bouncy techno music) >> Ladies and gentlemen, once again we ask that you please take the available seats to your left, house left, there are many available seats. If you are standing, please make your way there. The program will begin momentarily, thank you. Good morning! This is Lenovo Transform 2.0! (keyboard clicks) >> Progress. Why do we always talk about it in the future? When will it finally get here? We don't progress when it's ready for us. We need it when we're ready, and we're ready now. Our hospitals and their patients need it now, our businesses and their customers need it now, our cities and their citizens need it now. To deliver intelligent transformation, we need to build it into the products and solutions we make every day. At Lenovo, we're designing the systems to fight disease, power businesses, and help you reach more customers, end-to-end security solutions to protect your data and your companies reputation. We're making IT departments more agile and cost efficient. We're revolutionizing how kids learn with VR. We're designing smart devices and software that transform the way you collaborate, because technology shouldn't just power industries, it should power people. While everybody else is talking about tomorrow, we'll keep building today, because the progress we need can't wait for the future. >> Please welcome to the stage Lenovo's Rod Lappen! (electronic dance music) (audience applauding) >> Alright. Good morning everyone! >> Good morning. >> Ooh, that was pretty good actually, I'll give it one more shot. Good morning everyone! >> Good morning! >> Oh, that's much better! Hope everyone's had a great morning. Welcome very much to the second Lenovo Transform event here in New York. I think when I got up just now on the steps I realized there's probably one thing in common all of us have in this room including myself which is, absolutely no one has a clue what I'm going to say today. So, I'm hoping very much that we get through this thing very quickly and crisply. I love this town, love New York, and you're going to hear us talk a little bit about New York as we get through here, but just before we get started I'm going to ask anyone who's standing up the back, there are plenty of seats down here, and down here on the right hand side, I think he called it house left is the professional way of calling it, but these steps to my right, your left, get up here, let's get you all seated down so that you can actually sit down during the keynote session for us. Last year we had our very first Lenovo Transform. We had about 400 people. It was here in New York, fantastic event, today, over 1,000 people. We have over 62 different technology demonstrations and about 15 breakout sessions, which I'll talk you through a little bit later on as well, so it's a much bigger event. Next year we're definitely going to be shooting for over 2,000 people as Lenovo really transforms and starts to address a lot of the technology that our commercial customers are really looking for. We were however hampered last year by a storm, I don't know if those of you who were with us last year will remember, we had a storm on the evening before Transform last year in New York, and obviously the day that it actually occurred, and we had lots of logistics. Our media people from AMIA were coming in. They took the, the plane was circling around New York for a long time, and Kamran Amini, our General Manager of our Data Center Infrastructure Group, probably one of our largest groups in the Lenovo DCG business, took 17 hours to get from Raleigh, North Carolina to New York, 17 hours, I think it takes seven or eight hours to drive. Took him 17 hours by plane to get here. And then of course this year, we have Florence. And so, obviously the hurricane Florence down there in the Carolinas right now, we tried to help, but still Kamran has made it today. Unfortunately, very tragically, we were hoping he wouldn't, but he's here today to do a big presentation a little bit later on as well. However, I do want to say, obviously, Florence is a very serious tragedy and we have to take it very serious. We got, our headquarters is in Raleigh, North Carolina. While it looks like the hurricane is just missing it's heading a little bit southeast, all of our thoughts and prayers and well wishes are obviously with everyone in the Carolinas on behalf of Lenovo, everyone at our headquarters, everyone throughout the Carolinas, we want to make sure everyone stays safe and out of harm's way. We have a great mixture today in the crowd of all customers, partners, industry analysts, media, as well as our financial analysts from all around the world. There's over 30 countries represented here and people who are here to listen to both YY, Kirk, and Christian Teismann speak today. And so, it's going to be a really really exciting day, and I really appreciate everyone coming in from all around the world. So, a big round of applause for everyone whose come in. (audience applauding) We have a great agenda for you today, and it starts obviously a very consistent format which worked very successful for us last year, and that's obviously our keynote. You'll hear from YY, our CEO, talk a little bit about the vision he has in the industry and how he sees Lenovo's turned the corner and really driving some great strategy to address our customer's needs. Kirk Skaugen, our Executive Vice President of DCG, will be up talking about how we've transformed the DCG business and once again are hitting record growth ratios for our DCG business. And then you'll hear from Christian Teismann, our SVP and General Manager for our commercial business, get up and talk about everything that's going on in our IDG business. There's really exciting stuff going on there and obviously ThinkPad being the cornerstone of that I'm sure he's going to talk to us about a couple surprises in that space as well. Then we've got some great breakout sessions, I mentioned before, 15 breakout sessions, so while this keynote section goes until about 11:30, once we get through that, please go over and explore, and have a look at all of the breakout sessions. We have all of our subject matter experts from both our PC, NBG, and our DCG businesses out to showcase what we're doing as an organization to better address your needs. And then obviously we have the technology pieces that I've also spoken about, 62 different technology displays there arranged from everything IoT, 5G, NFV, everything that's really cool and hot in the industry right now is going to be on display up there, and I really encourage all of you to get up there. So, I'm going to have a quick video to show you from some of the setup yesterday on a couple of the 62 technology displays we've got on up on stage. Okay let's go, so we've got a demonstrations to show you today, one of the greats one here is the one we've done with NC State, a high-performance computing artificial intelligence demonstration of fresh produce. It's about modeling the population growth of the planet, and how we're going to supply water and food as we go forward. Whoo. Oh, that is not an apple. Okay. (woman laughs) Second one over here is really, hey Jonas, how are you? Is really around virtual reality, and how we look at one of the most amazing sites we've got, as an install on our high-performance computing practice here globally. And you can see, obviously, that this is the Barcelona supercomputer, and, where else in New York can you get access to being able to see something like that so easily? Only here at Lenovo Transform. Whoo, okay. (audience applauding) So there's two examples of some of the technology. We're really encouraging everyone in the room after the keynote to flow into that space and really get engaged, and interact with a lot of the technology we've got up there. It seems I need to also do something about my fashion, I've just realized I've worn a vest two days in a row, so I've got to work on that as well. Alright so listen, the last thing on the agenda, we've gone through the breakout sessions and the demo, tonight at four o'clock, there's about 400 of you registered to be on the cruise boat with us, the doors will open behind me. the boat is literally at the pier right behind us. You need to make sure you're on the boat for 4:00 p.m. this evening. Outside of that, I want everyone to have a great time today, really enjoy the experience, make it as experiential as you possibly can, get out there and really get in and touch the technology. There's some really cool AI displays up there for us all to get involved in as well. So ladies and gentlemen, without further adieu, it gives me great pleasure to introduce to you a lover of tennis, as some of you would've heard last year at Lenovo Transform, as well as a lover of technology, Lenovo, and of course, New York City. I am obviously very pleasured to introduce to you Yang Yuanqing, our CEO, as we like to call him, YY. (audience applauding) (upbeat funky music) >> Good morning, everyone. >> Good morning. >> Thank you Rod for that introduction. Welcome to New York City. So, this is the second year in a row we host our Transform event here, because New York is indeed one of the most transformative cities in the world. Last year on this stage, I spoke about the Fourth Industrial Revolution, and our vision around the intelligent transformation, how it would fundamentally change the nature of business and the customer relationships. And why preparing for this transformation is the key for the future of our company. And in the last year I can assure you, we were being very busy doing just that, from searching and bringing global talents around the world to the way we think about every product and every investment we make. I was here in New York just a month ago to announce our fiscal year Q1 earnings, which was a good day for us. I think now the world believes it when we say Lenovo has truly turned the corner to a new phase of growth and a new phase of acceleration in executing the transformation strategy. That's clear to me is that the last few years of a purposeful disruption at Lenovo have led us to a point where we can now claim leadership of the coming intelligent transformation. People often asked me, what is the intelligent transformation? I was saying this way. This is the unlimited potential of the Fourth Industrial Revolution driven by artificial intelligence being realized, ordering a pizza through our speaker, and locking the door with a look, letting your car drive itself back to your home. This indeed reflect the power of AI, but it just the surface of it. The true impact of AI will not only make our homes smarter and offices more efficient, but we are also completely transformed every value chip in every industry. However, to realize these amazing possibilities, we will need a structure built around the key components, and one that touches every part of all our lives. First of all, explosions in new technology always lead to new structures. This has happened many times before. In the early 20th century, thousands of companies provided a telephone service. City streets across the US looked like this, and now bundles of a microscopic fiber running from city to city bring the world closer together. Here's what a driving was like in the US, up until 1950s. Good luck finding your way. (audience laughs) And today, millions of vehicles are organized and routed daily, making the world more efficient. Structure is vital, from fiber cables and the interstate highways, to our cells bounded together to create humans. Thankfully the structure for intelligent transformation has emerged, and it is just as revolutionary. What does this new structure look like? We believe there are three key building blocks, data, computing power, and algorithms. Ever wondered what is it behind intelligent transformation? What is fueling this miracle of human possibility? Data. As the Internet becomes ubiquitous, not only PCs, mobile phones, have come online and been generating data. Today it is the cameras in this room, the climate controls in our offices, or the smart displays in our kitchens at home. The number of smart devices worldwide will reach over 20 billion in 2020, more than double the number in 2017. These devices and the sensors are connected and generating massive amount of data. By 2020, the amount of data generated will be 57 times more than all the grains of sand on Earth. This data will not only make devices smarter, but will also fuel the intelligence of our homes, offices, and entire industries. Then we need engines to turn the fuel into power, and the engine is actually the computing power. Last but not least the advanced algorithms combined with Big Data technology and industry know how will form vertical industrial intelligence and produce valuable insights for every value chain in every industry. When these three building blocks all come together, it will change the world. At Lenovo, we have each of these elements of intelligent transformations in a single place. We have built our business around the new structure of intelligent transformation, especially with mobile and the data center now firmly part of our business. I'm often asked why did you acquire these businesses? Why has a Lenovo gone into so many fields? People ask the same questions of the companies that become the leaders of the information technology revolution, or the third industrial transformation. They were the companies that saw the future and what the future required, and I believe Lenovo is the company today. From largest portfolio of devices in the world, leadership in the data center field, to the algorithm-powered intelligent vertical solutions, and not to mention the strong partnership Lenovo has built over decades. We are the only company that can unify all these essential assets and deliver end to end solutions. Let's look at each part. We now understand the important importance data plays as fuel in intelligent transformation. Hundreds of billions of devices and smart IoTs in the world are generating better and powering the intelligence. Who makes these devices in large volume and variety? Who puts these devices into people's home, offices, manufacturing lines, and in their hands? Lenovo definitely has the front row seats here. We are number one in PCs and tablets. We also produces smart phones, smart speakers, smart displays. AR/VR headsets, as well as commercial IoTs. All of these smart devices, or smart IoTs are linked to each other and to the cloud. In fact, we have more than 20 manufacturing facilities in China, US, Brazil, Japan, India, Mexico, Germany, and more, producing various devices around the clock. We actually make four devices every second, and 37 motherboards every minute. So, this factory located in my hometown, Hu-fi, China, is actually the largest laptop factory in the world, with more than three million square feet. So, this is as big as 42 soccer fields. Our scale and the larger portfolio of devices gives us access to massive amount of data, which very few companies can say. So, why is the ability to scale so critical? Let's look again at our example from before. The early days of telephone, dozens of service providers but only a few companies could survive consolidation and become the leader. The same was true for the third Industrial Revolution. Only a few companies could scale, only a few could survive to lead. Now the building blocks of the next revolution are locking into place. The (mumbles) will go to those who can operate at the scale. So, who could foresee the total integration of cloud, network, and the device, need to deliver intelligent transformation. Lenovo is that company. We are ready to scale. Next, our computing power. Computing power is provided in two ways. On one hand, the modern supercomputers are providing the brute force to quickly analyze the massive data like never before. On the other hand the cloud computing data centers with the server storage networking capabilities, and any computing IoT's, gateways, and miniservers are making computing available everywhere. Did you know, Lenovo is number one provider of super computers worldwide? 170 of the top 500 supercomputers, run on Lenovo. We hold 89 World Records in key workloads. We are number one in x86 server reliability for five years running, according to ITIC. a respected provider of industry research. We are also the fastest growing provider of hyperscale public cloud, hyper-converged and aggressively growing in edge computing. cur-ges target, we are expand on this point soon. And finally to run these individual nodes into our symphony, we must transform the data and utilize the computing power with advanced algorithms. Manufactured, industry maintenance, healthcare, education, retail, and more, so many industries are on the edge of intelligent transformation to improve efficiency and provide the better products and services. We are creating advanced algorithms and the big data tools combined with industry know-how to provide intelligent vertical solutions for several industries. In fact, we studied at Lenovo first. Our IT and research teams partnered with our global supply chain to develop an AI that improved our demand forecasting accuracy. Beyond managing our own supply chain we have offered our deep learning supply focused solution to other manufacturing companies to improve their efficiency. In the best case, we have improved the demand, focused the accuracy by 30 points to nearly 90 percent, for Baosteel, the largest of steel manufacturer in China, covering the world as well. Led by Lenovo research, we launched the industry-leading commercial ready AR headset, DaystAR, partnering with companies like the ones in this room. This technology is being used to revolutionize the way companies service utility, and even our jet engines. Using our workstations, servers, and award-winning imaging processing algorithms, we have partnered with hospitals to process complex CT scan data in minutes. So, this enable the doctors to more successfully detect the tumors, and it increases the success rate of cancer diagnosis all around the world. We are also piloting our smart IoT driven warehouse solution with one of the world's largest retail companies to greatly improve the efficiency. So, the opportunities are endless. This is where Lenovo will truly shine. When we combine the industry know-how of our customers with our end-to-end technology offerings, our intelligent vertical solutions like this are growing, which Kirk and Christian will share more. Now, what will drive this transformation even faster? The speed at which our networks operate, specifically 5G. You may know that Lenovo just launched the first-ever 5G smartphone, our Moto Z3, with the new 5G Moto model. We are partnering with multiple major network providers like Verizon, China Mobile. With the 5G model scheduled to ship early next year, we will be the first company to provide a 5G mobile experience to any users, customers. This is amazing innovation. You don't have to buy a new phone, just the 5G clip on. What can I say, except wow. (audience laughs) 5G is 10 times the fast faster than 4G. Its download speed will transform how people engage with the world, driverless car, new types of smart wearables, gaming, home security, industrial intelligence, all will be transformed. Finally, accelerating with partners, as ready as we are at Lenovo, we need partners to unlock our full potential, partners here to create with us the edge of the intelligent transformation. The opportunities of intelligent transformation are too profound, the scale is too vast. No company can drive it alone fully. We are eager to collaborate with all partners that can help bring our vision to life. We are dedicated to open partnerships, dedicated to cross-border collaboration, unify the standards, share the advantage, and market the synergies. We partner with the biggest names in the industry, Intel, Microsoft, AMD, Qualcomm, Google, Amazon, and Disney. We also find and partner with the smaller innovators as well. We're building the ultimate partner experience, open, shared, collaborative, diverse. So, everything is in place for intelligent transformation on a global scale. Smart devices are everywhere, the infrastructure is in place, networks are accelerating, and the industries demand to be more intelligent, and Lenovo is at the center of it all. We are helping to drive change with the hundreds of companies, companies just like yours, every day. We are your partner for intelligent transformation. Transformation never stops. This is what you will hear from Kirk, including details about Lenovo NetApp global partnership we just announced this morning. We've made the investments in every single aspect of the technology. We have the end-to-end resources to meet your end-to-end needs. As you attend the breakout session this afternoon, I hope you see for yourself how much Lenovo has transformed as a company this past year, and how we truly are delivering a future of intelligent transformation. Now, let me invite to the stage Kirk Skaugen, our president of Data Center growth to tell you about the exciting transformation happening in the global Data C enter market. Thank you. (audience applauding) (upbeat music) >> Well, good morning. >> Good morning. >> Good morning! >> Good morning! >> Excellent, well, I'm pleased to be here this morning to talk about how we're transforming the Data Center and taking you as our customers through your own intelligent transformation journey. Last year I stood up here at Transform 1.0, and we were proud to announce the largest Data Center portfolio in Lenovo's history, so I thought I'd start today and talk about the portfolio and the progress that we've made over the last year, and the strategies that we have going forward in phase 2.0 of Lenovo's transformation to be one of the largest data center companies in the world. We had an audacious vision that we talked about last year, and that is to be the most trusted data center provider in the world, empowering customers through the new IT, intelligent transformation. And now as the world's largest supercomputer provider, giving something back to humanity, is very important this week with the hurricanes now hitting North Carolina's coast, but we take this most trusted aspect very seriously, whether it's delivering the highest quality products on time to you as customers with the highest levels of security, or whether it's how we partner with our channel partners and our suppliers each and every day. You know we're in a unique world where we're going from hundreds of millions of PCs, and then over the next 25 years to hundred billions of connected devices, so each and every one of you is going through this intelligent transformation journey, and in many aspects were very early in that cycle. And we're going to talk today about our role as the largest supercomputer provider, and how we're solving humanity's greatest challenges. Last year we talked about two special milestones, the 25th anniversary of ThinkPad, but also the 25th anniversary of Lenovo with our IBM heritage in x86 computing. I joined the workforce in 1992 out of college, and the IBM first personal server was launching at the same time with an OS2 operating system and a free mouse when you bought the server as a marketing campaign. (audience laughing) But what I want to be very clear today, is that the innovation engine is alive and well at Lenovo, and it's really built on the culture that we're building as a company. All of these awards at the bottom are things that we earned over the last year at Lenovo. As a Fortune now 240 company, larger than companies like Nike, or AMEX, or Coca-Cola. The one I'm probably most proud of is Forbes first list of the top 2,000 globally regarded companies. This was something where 15,000 respondents in 60 countries voted based on ethics, trustworthiness, social conduct, company as an employer, and the overall company performance, and Lenovo was ranked number 27 of 2000 companies by our peer group, but we also now one of-- (audience applauding) But we also got a perfect score in the LGBTQ Equality Index, exemplifying the diversity internally. We're number 82 in the top working companies for mothers, top working companies for fathers, top 100 companies for sustainability. If you saw that factory, it's filled with solar panels on the top of that. And now again, one of the top global brands in the world. So, innovation is built on a customer foundation of trust. We also said last year that we'd be crossing an amazing milestone. So we did, over the last 12 months ship our 20 millionth x86 server. So, thank you very much to our customers for this milestone. (audience applauding) So, let me recap some of the transformation elements that have happened over the last year. Last year I talked about a lot of brand confusion, because we had the ThinkServer brand from the legacy Lenovo, the System x, from IBM, we had acquired a number of networking companies, like BLADE Network Technologies, et cetera, et cetera. Over the last year we've been ramping based on two brand structures, ThinkAgile for next generation IT, and all of our software-defined infrastructure products and ThinkSystem as the world's highest performance, highest reliable x86 server brand, but for servers, for storage, and for networking. We have transformed every single aspect of the customer experience. A year and a half ago, we had four different global channel programs around the world. Typically we're about twice the mix to our channel partners of any of our competitors, so this was really important to fix. We now have a single global Channel program, and have technically certified over 11,000 partners to be technical experts on our product line to deliver better solutions to our customer base. Gardner recently recognized Lenovo as the 26th ranked supply chain in the world. And, that's a pretty big honor, when you're up there with Amazon and Walmart and others, but in tech, we now are in the top five supply chains. You saw the factory network from YY, and today we'll be talking about product shipping in more than 160 countries, and I know there's people here that I've met already this morning, from India, from South Africa, from Brazil and China. We announced new Premier Support services, enabling you to go directly to local language support in nine languages in 49 countries in the world, going directly to a native speaker level three support engineer. And today we have more than 10,000 support specialists supporting our products in over 160 countries. We've delivered three times the number of engineered solutions to deliver a solutions orientation, whether it's on HANA, or SQL Server, or Oracle, et cetera, and we've completely reengaged our system integrator channel. Last year we had the CIO of DXE on stage, and here we're talking about more than 175 percent growth through our system integrator channel in the last year alone as we've brought that back and really built strong relationships there. So, thank you very much for amazing work here on the customer experience. (audience applauding) We also transformed our leadership. We thought it was extremely important with a focus on diversity, to have diverse talent from the legacy IBM, the legacy Lenovo, but also outside the industry. We made about 19 executive changes in the DCG group. This is the most senior leadership team within DCG, all which are newly on board, either from our outside competitors mainly over the last year. About 50 percent of our executives were now hired internally, 50 percent externally, and 31 percent of those new executives are diverse, representing the diversity of our global customer base and gender. So welcome, and most of them you're going to be able to meet over here in the breakout sessions later today. (audience applauding) But some things haven't changed, they're just keeping getting better within Lenovo. So, last year I got up and said we were committed with the new ThinkSystem brand to be a world performance leader. You're going to see that we're sponsoring Ducati for MotoGP. You saw the Ferrari out there with Formula One. That's not a surprise. We want the Lenovo ThinkSystem and ThinkAgile brands to be synonymous with world record performance. So in the last year we've gone from 39 to 89 world records, and partners like Intel would tell you, we now have four times the number of world record workloads on Lenovo hardware than any other server company on the planet today, with more than 89 world records across HPC, Java, database, transaction processing, et cetera. And we're proud to have just brought on Doug Fisher from Intel Corporation who had about 10-17,000 people on any given year working for him in workload optimizations across all of our software. It's just another testament to the leadership team we're bringing in to keep focusing on world-class performance software and solutions. We also per ITIC, are the number one now in x86 server reliability five years running. So, this is a survey where CIOs are in a blind survey asked to submit their reliability of their uptime on their x86 server equipment over the last 365 days. And you can see from 2016 to 2017 the downtime, there was over four hours as noted by the 750 CXOs in more than 20 countries is about one percent for the Lenovo products, and is getting worse generation from generation as we went from Broadwell to Pearlie. So we're taking our reliability, which was really paramount in the IBM System X heritage, and ensuring that we don't just recognize high performance but we recognize the highest level of reliability for mission-critical workloads. And what that translates into is that we at once again have been ranked number one in customer satisfaction from you our customers in 19 of 22 attributes, in North America in 18 of 22. This is a survey by TVR across hundreds of customers of us and our top competitors. This is the ninth consecutive study that we've been ranked number one in customer satisfaction, so we're taking this extremely seriously, and in fact YY now has increased the compensation of every single Lenovo employee. Up to 40 percent of their compensation bonus this year is going to be based on customer metrics like quality, order to ship, and things of this nature. So, we're really putting every employee focused on customer centricity this year. So, the summary on Transform 1.0 is that every aspect of what you knew about Lenovo's data center group has transformed, from the culture to the branding to dedicated sales and marketing, supply chain and quality groups, to a worldwide channel program and certifications, to new system integrator relationships, and to the new leadership team. So, rather than me just talk about it, I thought I'd share a quick video about what we've done over the last year, if you could run the video please. Turn around for a second. (epic music) (audience applauds) Okay. So, thank you to all our customers that allowed us to publicly display their logos in that video. So, what that means for you as investors, and for the investor community out there is, that our customers have responded, that this year Gardner just published that we are the fastest growing server company in the top 10, with 39 percent growth quarter-on-quarter, and 49 percent growth year-on-year. If you look at the progress we've made since the transformation the last three quarters publicly, we've grown 17 percent, then 44 percent, then 68 percent year on year in revenue, and I can tell you this quarter I'm as confident as ever in the financials around the DCG group, and it hasn't been in one area. You're going to see breakout sessions from hyperscale, software-defined, and flash, which are all growing more than a 100 percent year-on-year, supercomputing which we'll talk about shortly, now number one, and then ultimately from profitability, delivering five consecutive quarters of pre-tax profit increase, so I think, thank you very much to the customer base who's been working with us through this transformation journey. So, you're here to really hear what's next on 2.0, and that's what I'm excited to talk about today. Last year I came up with an audacious goal that we would become the largest supercomputer company on the planet by 2020, and this graph represents since the acquisition of the IBM System x business how far we were behind being the number one supercomputer. When we started we were 182 positions behind, even with the acquisition for example of SGI from HP, we've now accomplished our goal actually two years ahead of time. We're now the largest supercomputer company in the world. About one in every four supercomputers, 117 on the list, are now Lenovo computers, and you saw in the video where the universities are said, but I think what I'm most proud of is when your customers rank you as the best. So the awards at the bottom here, are actually Readers Choice from the last International Supercomputing Show where the scientific researchers on these computers ranked their vendors, and we were actually rated the number one server technology in supercomputing with our ThinkSystem SD530, and the number one storage technology with our ThinkSystem DSS-G, but more importantly what we're doing with the technology. You're going to see we won best in life sciences, best in data analytics, and best in collaboration as well, so you're going to see all of that in our breakout sessions. As you saw in the video now, 17 of the top 25 research institutions in the world are now running Lenovo supercomputers. And again coming from Raleigh and watching that hurricane come across the Atlantic, there are eight supercomputers crunching all of those models you see from Germany to Malaysia to Canada, and we're happy to have a SciNet from University of Toronto here with us in our breakout session to talk about what they're doing on climate modeling as well. But we're not stopping there. We just announced our new Neptune warm water cooling technology, which won the International Supercomputing Vendor Showdown, the first time we've won that best of show in 25 years, and we've now installed this. We're building out LRZ in Germany, the first ever warm water cooling in Peking University, at the India Space Propulsion Laboratory, at the Malaysian Weather and Meteorological Society, at Uninett, at the largest supercomputer in Norway, T-Systems, University of Birmingham. This is truly amazing technology where we're actually using water to cool the machine to deliver a significantly more energy-efficient computer. Super important, when we're looking at global warming and some of the electric bills can be millions of dollars just for one computer, and could actually power a small city just with the technology from the computer. We've built AI centers now in Morrisville, Stuttgart, Taipei, and Beijing, where customers can bring their AI workloads in with experts from Intel, from Nvidia, from our FPGA partners, to work on their workloads, and how they can best implement artificial intelligence. And we also this year launched LICO which is Lenovo Intelligent Compute Orchestrator software, and it's a software solution that simplifies the management and use of distributed clusters in both HPC and AI model development. So, what it enables you to do is take a single cluster, and run both HPC and AI workloads on it simultaneously, delivering better TCO for your environment, so check out LICO as well. A lot of the customers here and Wall Street are very excited and using it already. And we talked about solving humanity's greatest challenges. In the breakout session, you're going to have a virtual reality experience where you're going to be able to walk through what as was just ranked the world's most beautiful data center, the Barcelona Supercomputer. So, you can actually walk through one of the largest supercomputers in the world from Barcelona. You can see the work we're doing with NC State where we're going to have to grow the food supply of the world by 50 percent, and there's not enough fresh water in the world in the right places to actually make all those crops grow between now and 2055, so you're going to see the progression of how they're mapping the entire globe and the water around the world, how to build out the crop population over time using AI. You're going to see our work with Vestas is this largest supercomputer provider in the wind turbine areas, how they're working on wind energy, and then with University College London, how they're working on some of the toughest particle physics calculations in the world. So again, lots of opportunity here. Take advantage of it in the breakout sessions. Okay, let me transition to hyperscale. So in hyperscale now, we have completely transformed our business model. We are now powering six of the top 10 hyperscalers in the world, which is a significant difference from where we were two years ago. And the reason we're doing that, is we've coined a term called ODM+. We believe that hyperscalers want more procurement power than an ODM, and Lenovo is doing about $18 billion of procurement a year. They want a broader global supply chain that they can get from a local system integrator. We're more than 160 countries around the world, but they want the same world-class quality and reliability like they get from an MNC. So, what we're doing now is instead of just taking off the shelf motherboards from somewhere, we're starting with a blank sheet of paper, we're working with the customer base on customized SKUs and you can see we already are developing 33 custom solutions for the largest hyperscalers in the world. And then we're not just running notebooks through this factory where YY said, we're running 37 notebook boards a minute, we're now putting in tens and tens and tens of thousands of server board capacity per month into this same factory, so absolutely we can compete with the most aggressive ODM's in the world, but it's not just putting these things in in the motherboard side, we're also building out these systems all around the world, India, Brazil, Hungary, Mexico, China. This is an example of a new hyperscale customer we've had this last year, 34,000 servers we delivered in the first six months. The next 34,000 servers we delivered in 68 days. The next 34,000 servers we delivered in 35 days, with more than 99 percent on-time delivery to 35 data centers in 14 countries as diverse as South Africa, India, China, Brazil, et cetera. And I'm really ashamed to say it was 99.3, because we did have a forklift driver who rammed their forklift right through the middle of the one of the server racks. (audience laughing) At JFK Airport that we had to respond to, but I think this gives you a perspective of what it is to be a top five global supply chain and technology. So last year, I said we would invest significantly in IP, in joint ventures, and M and A to compete in software defined, in networking, and in storage, so I wanted to give you an update on that as well. Our newest software-defined partnership is with Cloudistics, enabling a fully composable cloud infrastructure. It's an exclusive agreement, you can see them here. I think Nag, our founder, is going to be here today, with a significant Lenovo investment in the company. So, this new ThinkAgile CP series delivers the simplicity of the public cloud, on-premise with exceptional support and a marketplace of essential enterprise applications all with a single click deployment. So simply put, we're delivering a private cloud with a premium experience. It's simple in that you need no specialists to deploy it. An IT generalist can set it up and manage it. It's agile in that you can provision dozens of workloads in minutes, and it's transformative in that you get all of the goodness of public cloud on-prem in a private cloud to unlock opportunity for use. So, we're extremely excited about the ThinkAgile CP series that's now shipping into the marketplace. Beyond that we're aggressively ramping, and we're either doubling, tripling, or quadrupling our market share as customers move from traditional server technology to software-defined technology. With Nutanix we've been public, growing about more than 150 percent year-on-year, with Nutanix as their fastest growing Nutanix partner, but today I want to set another audacious goal. I believe we cannot just be Nutanix's fastest growing partner but we can become their largest partner within two years. On Microsoft, we are already four times our market share on Azure stack of our traditional business. We were the first to launch our ThinkAgile on Broadwell and on Skylake with the Azure Stack Infrastructure. And on VMware we're about twice our market segment share. We were the first to deliver an Intel-optimized Optane-certified VSAN node. And with Optane technology, we're delivering 50 percent more VM density than any competitive SSD system in the marketplace, about 10 times lower latency, four times the performance of any SSD system out there, and Lenovo's first to market on that. And at VMworld you saw CEO Pat Gelsinger of VMware talked about project dimension, which is Edge as a service, and we're the only OEM beyond the Dell family that is participating today in project dimension. Beyond that you're going to see a number of other partnerships we have. I'm excited that we have the city of Bogota Columbia here, an eight million person city, where we announced a 3,000 camera video surveillance solution last month. With pivot three you're going to see city of Bogota in our breakout sessions. You're going to see a new partnership with Veeam around backup that's launching today. You're going to see partnerships with scale computing in IoT and hyper-converged infrastructure working on some of the largest retailers in the world. So again, everything out in the breakout session. Transitioning to storage and data management, it's been a great year for Lenovo, more than a 100 percent growth year-on-year, 2X market growth in flash arrays. IDC just reported 30 percent growth in storage, number one in price performance in the world and the best HPC storage product in the top 500 with our ThinkSystem DSS G, so strong coverage, but I'm excited today to announce for Transform 2.0 that Lenovo is launching the largest data management and storage portfolio in our 25-year data center history. (audience applauding) So a year ago, the largest server portfolio, becoming the largest fastest growing server OEM, today the largest storage portfolio, but as you saw this morning we're not doing it alone. Today Lenovo and NetApp, two global powerhouses are joining forces to deliver a multi-billion dollar global alliance in data management and storage to help customers through their intelligent transformation. As the fastest growing worldwide server leader and one of the fastest growing flash array and data management companies in the world, we're going to deliver more choice to customers than ever before, global scale that's never been seen, supply chain efficiencies, and rapidly accelerating innovation and solutions. So, let me unwrap this a little bit for you and talk about what we're announcing today. First, it's the largest portfolio in our history. You're going to see not just storage solutions launching today but a set of solution recipes from NetApp that are going to make Lenovo server and NetApp or Lenovo storage work better together. The announcement enables Lenovo to go from covering 15 percent of the global storage market to more than 90 percent of the global storage market and distribute these products in more than 160 countries around the world. So we're launching today, 10 new storage platforms, the ThinkSystem DE and ThinkSystem DM platforms. They're going to be centrally managed, so the same XClarity management that you've been using for server, you can now use across all of your storage platforms as well, and it'll be supported by the same 10,000 plus service personnel that are giving outstanding customer support to you today on the server side. And we didn't come up with this in the last month or the last quarter. We're announcing availability in ordering today and shipments tomorrow of the first products in this portfolio, so we're excited today that it's not just a future announcement but something you as customers can take advantage of immediately. (audience applauding) The second part of the announcement is we are announcing a joint venture in China. Not only will this be a multi-billion dollar global partnership, but Lenovo will be a 51 percent owner, NetApp a 49 percent owner of a new joint venture in China with the goal of becoming in the top three storage companies in the largest data and storage market in the world. We will deliver our R and D in China for China, pooling our IP and resources together, and delivering a single route to market through a complementary channel, not just in China but worldwide. And in the future I just want to tell everyone this is phase one. There is so much exciting stuff. We're going to be on the stage over the next year talking to you about around integrated solutions, next-generation technologies, and further synergies and collaborations. So, rather than just have me talk about it, I'd like to welcome to the stage our new partner NetApp and Brad Anderson who's the senior vice president and general manager of NetApp Cloud Infrastructure. (upbeat music) (audience applauding) >> Thank You Kirk. >> So Brad, we've known each other a long time. It's an exciting day. I'm going to give you the stage and allow you to say NetApp's perspective on this announcement. >> Very good, thank you very much, Kirk. Kirk and I go back to I think 1994, so hey good morning and welcome. My name is Brad Anderson. I manage the Cloud Infrastructure Group at NetApp, and I am honored and privileged to be here at Lenovo Transform, particularly today on today's announcement. Now, you've heard a lot about digital transformation about how companies have to transform their IT to compete in today's global environment. And today's announcement with the partnership between NetApp and Lenovo is what that's all about. This is the joining of two global leaders bringing innovative technology in a simplified solution to help customers modernize their IT and accelerate their global digital transformations. Drawing on the strengths of both companies, Lenovo's high performance compute world-class supply chain, and NetApp's hybrid cloud data management, hybrid flash and all flash storage solutions and products. And both companies providing our customers with the global scale for them to be able to meet their transformation goals. At NetApp, we're very excited. This is a quote from George Kurian our CEO. George spent all day yesterday with YY and Kirk, and would have been here today if it hadn't been also our shareholders meeting in California, but I want to just convey how excited we are for all across NetApp with this partnership. This is a partnership between two companies with tremendous market momentum. Kirk took you through all the amazing results that Lenovo has accomplished, number one in supercomputing, number one in performance, number one in x86 reliability, number one in x86 customers sat, number five in supply chain, really impressive and congratulations. Like Lenovo, NetApp is also on a transformation journey, from a storage company to the data authority in hybrid cloud, and we've seen some pretty impressive momentum as well. Just last week we became number one in all flash arrays worldwide, catching EMC and Dell, and we plan to keep on going by them, as we help customers modernize their their data centers with cloud connected flash. We have strategic partnerships with the largest hyperscalers to provide cloud native data services around the globe and we are having success helping our customers build their own private clouds with just, with a new disruptive hyper-converged technology that allows them to operate just like hyperscalers. These three initiatives has fueled NetApp's transformation, and has enabled our customers to change the world with data. And oh by the way, it has also fueled us to have meet or have beaten Wall Street's expectations for nine quarters in a row. These are two companies with tremendous market momentum. We are also building this partnership for long term success. We think about this as phase one and there are two important components to phase one. Kirk took you through them but let me just review them. Part one, the establishment of a multi-year commitment and a collaboration agreement to offer Lenovo branded flash products globally, and as Kurt said in 160 countries. Part two, the formation of a joint venture in PRC, People's Republic of China, that will provide long term commitment, joint product development, and increase go-to-market investment to meet the unique needs to China. Both companies will put in storage technologies and storage expertise to form an independent JV that establishes a data management company in China for China. And while we can dream about what phase two looks like, our entire focus is on making phase one incredibly successful and I'm pleased to repeat what Kirk, is that the first products are orderable and shippable this week in 160 different countries, and you will see our two companies focusing on the here and now. On our joint go to market strategy, you'll see us working together to drive strategic alignment, focused execution, strong governance, and realistic expectations and milestones. And it starts with the success of our customers and our channel partners is job one. Enabling customers to modernize their legacy IT with complete data center solutions, ensuring that our customers get the best from both companies, new offerings the fuel business success, efficiencies to reinvest in game-changing initiatives, and new solutions for new mission-critical applications like data analytics, IoT, artificial intelligence, and machine learning. Channel partners are also top of mind for both our two companies. We are committed to the success of our existing and our future channel partners. For NetApp channel partners, it is new pathways to new segments and to new customers. For Lenovo's channel partners, it is the competitive weapons that now allows you to compete and more importantly win against Dell, EMC, and HP. And the good news for both companies is that our channel partner ecosystem is highly complementary with minimal overlap. Today is the first day of a very exciting partnership, of a partnership that will better serve our customers today and will provide new opportunities to both our companies and to our partners, new products to our customers globally and in China. I am personally very excited. I will be on the board of the JV. And so, I look forward to working with you, partnering with you and serving you as we go forward, and with that, I'd like to invite Kirk back up. (audience applauding) >> Thank you. >> Thank you. >> Well, thank you, Brad. I think it's an exciting overview, and these products will be manufactured in China, in Mexico, in Hungary, and around the world, enabling this amazing supply chain we talked about to deliver in over 160 countries. So thank you Brad, thank you George, for the amazing partnership. So again, that's not all. In Transform 2.0, last year, we talked about the joint ventures that were coming. I want to give you a sneak peek at what you should expect at future Lenovo events around the world. We have this Transform in Beijing in a couple weeks. We'll then be repeating this in 20 different locations roughly around the world over the next year, and I'm excited probably more than ever about what else is coming. Let's talk about Telco 5G and network function virtualization. Today, Motorola phones are certified on 46 global networks. We launched the world's first 5G upgradable phone here in the United States with Verizon. Lenovo DCG sells to 58 telecommunication providers around the world. At Mobile World Congress in Barcelona and Shanghai, you saw China Telecom and China Mobile in the Lenovo booth, China Telecom showing a video broadband remote access server, a VBRAS, with video streaming demonstrations with 2x less jitter than they had seen before. You saw China Mobile with a virtual remote access network, a VRAN, with greater than 10 times the throughput and 10x lower latency running on Lenovo. And this year, we'll be launching a new NFV company, a software company in China for China to drive the entire NFV stack, delivering not just hardware solutions, but software solutions, and we've recently hired a new CEO. You're going to hear more about that over the next several quarters. Very exciting as we try to drive new economics into the networks to deliver these 20 billion devices. We're going to need new economics that I think Lenovo can uniquely deliver. The second on IoT and edge, we've integrated on the device side into our intelligent devices group. With everything that's going to consume electricity computes and communicates, Lenovo is in a unique position on the device side to take advantage of the communications from Motorola and being one of the largest device companies in the world. But this year, we're also going to roll out a comprehensive set of edge gateways and ruggedized industrial servers and edge servers and ISP appliances for the edge and for IoT. So look for that as well. And then lastly, as a service, you're going to see Lenovo delivering hardware as a service, device as a service, infrastructure as a service, software as a service, and hardware as a service, not just as a glorified leasing contract, but with IP, we've developed true flexible metering capability that enables you to scale up and scale down freely and paying strictly based on usage, and we'll be having those announcements within this fiscal year. So Transform 2.0, lots to talk about, NetApp the big news of the day, but a lot more to come over the next year from the Data Center group. So in summary, I'm excited that we have a lot of customers that are going to be on stage with us that you saw in the video. Lots of testimonials so that you can talk to colleagues of yourself. Alamos Gold from Canada, a Canadian gold producer, Caligo for data optimization and privacy, SciNet, the largest supercomputer we've ever put into North America, and the largest in Canada at the University of Toronto will be here talking about climate change. City of Bogota again with our hyper-converged solutions around smart city putting in 3,000 cameras for criminal detection, license plate detection, et cetera, and then more from a channel mid market perspective, Jerry's Foods, which is from my home state of Wisconsin, and Minnesota which has about 57 stores in the specialty foods market, and how they're leveraging our IoT solutions as well. So again, about five times the number of demos that we had last year. So in summary, first and foremost to the customers, thank you for your business. It's been a great journey and I think we're on a tremendous role. You saw from last year, we're trying to build credibility with you. After the largest server portfolio, we're now the fastest-growing server OEM per Gardner, number one in performance, number one in reliability, number one in customer satisfaction, number one in supercomputing. Today, the largest storage portfolio in our history, with the goal of becoming the fastest growing storage company in the world, top three in China, multibillion-dollar collaboration with NetApp. And the transformation is going to continue with new edge gateways, edge servers, NFV solutions, telecommunications infrastructure, and hardware as a service with dynamic metering. So thank you for your time. I've looked forward to meeting many of you over the next day. We appreciate your business, and with that, I'd like to bring up Rod Lappen to introduce our next speaker. Rod? (audience applauding) >> Thanks, boss, well done. Alright ladies and gentlemen. No real secret there. I think we've heard why I might talk about the fourth Industrial Revolution in data and exactly what's going on with that. You've heard Kirk with some amazing announcements, obviously now with our NetApp partnership, talk about 5G, NFV, cloud, artificial intelligence, I think we've hit just about all the key hot topics. It's with great pleasure that I now bring up on stage Mr. Christian Teismann, our senior vice president and general manager of commercial business for both our PCs and our IoT business, so Christian Teismann. (techno music) Here, take that. >> Thank you. I think I'll need that. >> Okay, Christian, so obviously just before we get down, you and I last year, we had a bit of a chat about being in New York. >> Exports. >> You were an expat in New York for a long time. >> That's true. >> And now, you've moved from New York. You're in Munich? >> Yep. >> How does that feel? >> Well Munich is a wonderful city, and it's a great place to live and raise kids, but you know there's no place in the world like New York. >> Right. >> And I miss it a lot, quite frankly. >> So what exactly do you miss in New York? >> Well there's a lot of things in New York that are unique, but I know you spent some time in Japan, but I still believe the best sushi in the world is still in New York City. (all laughing) >> I will beg to differ. I will beg to differ. I think Mr. Guchi-san from Softbank is here somewhere. He will get up an argue very quickly that Japan definitely has better sushi than New York. But obviously you know, it's a very very special place, and I have had sushi here, it's been fantastic. What about Munich? Anything else that you like in Munich? >> Well I mean in Munich, we have pork knuckles. >> Pork knuckles. (Christian laughing) Very similar sushi. >> What is also very fantastic, but we have the real, the real Oktoberfest in Munich, and it starts next week, mid-September, and I think it's unique in the world. So it's very special as well. >> Oktoberfest. >> Yes. >> Unfortunately, I'm not going this year, 'cause you didn't invite me, but-- (audience chuckling) How about, I think you've got a bit of a secret in relation to Oktoberfest, probably not in Munich, however. >> It's a secret, yes, but-- >> Are you going to share? >> Well I mean-- >> See how I'm putting you on the spot? >> In the 10 years, while living here in New York, I was a regular visitor of the Oktoberfest at the Lower East Side in Avenue C at Zum Schneider, where I actually met my wife, and she's German. >> Very good. So, how about a big round of applause? (audience applauding) Not so much for Christian, but more I think, obviously for his wife, who obviously had been drinking and consequently ended up with you. (all laughing) See you later, mate. >> That's the beauty about Oktoberfest, but yes. So first of all, good morning to everybody, and great to be back here in New York for a second Transform event. New York clearly is the melting pot of the world in terms of culture, nations, but also business professionals from all kind of different industries, and having this event here in New York City I believe is manifesting what we are trying to do here at Lenovo, is transform every aspect of our business and helping our customers on the journey of intelligent transformation. Last year, in our transformation on the device business, I talked about how the PC is transforming to personalized computing, and we've made a lot of progress in that journey over the last 12 months. One major change that we have made is we combined all our device business under one roof. So basically PCs, smart devices, and smart phones are now under the roof and under the intelligent device group. But from my perspective makes a lot of sense, because at the end of the day, all devices connect in the modern world into the cloud and are operating in a seamless way. But we are also moving from a device business what is mainly a hardware focus historically, more and more also into a solutions business, and I will give you during my speech a little bit of a sense of what we are trying to do, as we are trying to bring all these components closer together, and specifically also with our strengths on the data center side really build end-to-end customer solution. Ultimately, what we want to do is make our business, our customer's businesses faster, safer, and ultimately smarter as well. So I want to look a little bit back, because I really believe it's important to understand what's going on today on the device side. Many of us have still grown up with phones with terminals, ultimately getting their first desktop, their first laptop, their first mobile phone, and ultimately smartphone. Emails and internet improved our speed, how we could operate together, but still we were defined by linear technology advances. Today, the world has changed completely. Technology itself is not a limiting factor anymore. It is how we use technology going forward. The Internet is pervasive, and we are not yet there that we are always connected, but we are nearly always connected, and we are moving to the stage, that everything is getting connected all the time. Sharing experiences is the most driving force in our behavior. In our private life, sharing pictures, videos constantly, real-time around the world, with our friends and with our family, and you see the same behavior actually happening in the business life as well. Collaboration is the number-one topic if it comes down to workplace, and video and instant messaging, things that are coming from the consumer side are dominating the way we are operating in the commercial business as well. Most important beside technology, that a new generation of workforce has completely changed the way we are working. As the famous workforce the first generation of Millennials that have now fully entered in the global workforce, and the next generation, it's called Generation Z, is already starting to enter the global workforce. By 2025, 75 percent of the world's workforce will be composed out of two of these generations. Why is this so important? These two generations have been growing up using state-of-the-art IT technology during their private life, during their education, school and study, and are taking these learnings and taking these behaviors in the commercial workspace. And this is the number one force of change that we are seeing in the moment. Diverse workforces are driving this change in the IT spectrum, and for years in many of our customers' focus was their customer focus. Customer experience also in Lenovo is the most important thing, but we've realized that our own human capital is equally valuable in our customer relationships, and employee experience is becoming a very important thing for many of our customers, and equally for Lenovo as well. As you have heard YY, as we heard from YY, Lenovo is focused on intelligent transformation. What that means for us in the intelligent device business is ultimately starting with putting intelligence in all of our devices, smartify every single one of our devices, adding value to our customers, traditionally IT departments, but also focusing on their end users and building products that make their end users more productive. And as a world leader in commercial devices with more than 33 percent market share, we can solve problems been even better than any other company in the world. So, let's talk about transformation of productivity first. We are in a device-led world. Everything we do is connected. There's more interaction with devices than ever, but also with spaces who are increasingly becoming smart and intelligent. YY said it, by 2020 we have more than 20 billion connected devices in the world, and it will grow exponentially from there on. And users have unique personal choices for technology, and that's very important to recognize, and we call this concept a digital wardrobe. And it means that every single end-user in the commercial business is composing his personal wardrobe on an ongoing basis and is reconfiguring it based on the work he's doing and based where he's going and based what task he is doing. I would ask all of you to put out all the devices you're carrying in your pockets and in your bags. You will see a lot of you are using phones, tablets, laptops, but also cameras and even smartwatches. They're all different, but they have one underlying technology that is bringing it all together. Recognizing digital wardrobe dynamics is a core factor for us to put all the devices under one roof in IDG, one business group that is dedicated to end-user solutions across mobile, PC, but also software services and imaging, to emerging technologies like AR, VR, IoT, and ultimately a AI as well. A couple of years back there was a big debate around bring-your-own-device, what was called consumerization. Today consumerization does not exist anymore, because consumerization has happened into every single device we build in our commercial business. End users and commercial customers today do expect superior display performance, superior audio, microphone, voice, and touch quality, and have it all connected and working seamlessly together in an ease of use space. We are already deep in the journey of personalized computing today. But the center point of it has been for the last 25 years, the mobile PC, that we have perfected over the last 25 years, and has been the undisputed leader in mobility computing. We believe in the commercial business, the ThinkPad is still the core device of a digital wardrobe, and we continue to drive the success of the ThinkPad in the marketplace. We've sold more than 140 million over the last 26 years, and even last year we exceeded nearly 11 million units. That is about 21 ThinkPads per minute, or one Thinkpad every three seconds that we are shipping out in the market. It's the number one commercial PC in the world. It has gotten countless awards but we felt last year after Transform we need to build a step further, in really tailoring the ThinkPad towards the need of the future. So, we announced a new line of X1 Carbon and Yoga at CES the Consumer Electronics Show. And the reason is not we want to sell to consumer, but that we do recognize that a lot of CIOs and IT decision makers need to understand what consumers are really doing in terms of technology to make them successful. So, let's take a look at the video. (suspenseful music) >> When you're the number one business laptop of all time, your only competition is yourself. (wall shattering) And, that's different. Different, like resisting heat, ice, dust, and spills. Different, like sharper, brighter OLA display. The trackpoint that reinvented controls, and a carbon fiber roll cage to protect what's inside, built by an engineering and design team, doing the impossible for the last 25 years. This is the number one business laptop of all time, but it's not a laptop. It's a ThinkPad. (audience applauding) >> Thank you very much. And we are very proud that Lenovo ThinkPad has been selected as the best laptop in the world in the second year in a row. I think it's a wonderful tribute to what our engineers have been done on this one. And users do want awesome displays. They want the best possible audio, voice, and touch control, but some users they want more. What they want is super power, and I'm really proud to announce our newest member of the X1 family, and that's the X1 extreme. It's exceptionally featured. It has six core I9 intel chipset, the highest performance you get in the commercial space. It has Nvidia XTX graphic, it is a 4K UHD display with HDR with Dolby vision and Dolby Atmos Audio, two terabyte in SSD, so it is really the absolute Ferrari in terms of building high performance commercial computer. Of course it has touch and voice, but it is one thing. It has so much performance that it serves also a purpose that is not typical for commercial, and I know there's a lot of secret gamers also here in this room. So you see, by really bringing technology together in the commercial space, you're creating productivity solutions of one of a kind. But there's another category of products from a productivity perspective that is incredibly important in our commercial business, and that is the workstation business . Clearly workstations are very specifically designed computers for very advanced high-performance workloads, serving designers, architects, researchers, developers, or data analysts. And power and performance is not just about the performance itself. It has to be tailored towards the specific use case, and traditionally these products have a similar size, like a server. They are running on Intel Xeon technology, and they are equally complex to manufacture. We have now created a new category as the ultra mobile workstation, and I'm very proud that we can announce here the lightest mobile workstation in the industry. It is so powerful that it really can run AI and big data analysis. And with this performance you can go really close where you need this power, to the sensors, into the cars, or into the manufacturing places where you not only wannna read the sensors but get real-time analytics out of these sensors. To build a machine like this one you need customers who are really challenging you to the limit. and we're very happy that we had a customer who went on this journey with us, and ultimately jointly with us created this product. So, let's take a look at the video. (suspenseful music) >> My world involves pathfinding both the hardware needs to the various work sites throughout the company, and then finding an appropriate model of desktop, laptop, or workstation to match those needs. My first impressions when I first seen the ThinkPad P1 was I didn't actually believe that we could get everything that I was asked for inside something as small and light in comparison to other mobile workstations. That was one of the I can't believe this is real sort of moments for me. (engine roars) >> Well, it's better than general when you're going around in the wind tunnel, which isn't alway easy, and going on a track is not necessarily the best bet, so having a lightweight very powerful laptop is extremely useful. It can take a Xeon processor, which can support ECC from when we try to load a full car, and when we're analyzing live simulation results. through and RCFT post processor or example. It needs a pretty powerful machine. >> It's come a long way to be able to deliver this. I hate to use the word game changer, but it is that for us. >> Aston Martin has got a lot of different projects going. There's some pretty exciting projects and a pretty versatile range coming out. Having Lenovo as a partner is certainly going to ensure that future. (engine roars) (audience applauds) >> So, don't you think the Aston Martin design and the ThinkPad design fit very well together? (audience laughs) So if Q, would get a new laptop, I think you would get a ThinkPad X P1. So, I want to switch gears a little bit, and go into something in terms of productivity that is not necessarily on top of the mind or every end user but I believe it's on top of the mind of every C-level executive and of every CEO. Security is the number one threat in terms of potential risk in your business and the cost of cybersecurity is estimated by 2020 around six trillion dollars. That's more than the GDP of Japan and we've seen a significant amount of data breach incidents already this years. Now, they're threatening to take companies out of business and that are threatening companies to lose a huge amount of sensitive customer data or internal data. At Lenovo, we are taking security very, very seriously, and we run a very deep analysis, around our own security capabilities in the products that we are building. And we are announcing today a new brand under the Think umbrella that is called ThinkShield. Our goal is to build the world's most secure PC, and ultimately the most secure devices in the industry. And when we looked at this end-to-end, there is no silver bullet around security. You have to go through every aspect where security breaches can potentially happen. That is why we have changed the whole organization, how we look at security in our device business, and really have it grouped under one complete ecosystem of solutions, Security is always something where you constantly are getting challenged with the next potential breach the next potential technology flaw. As we keep innovating and as we keep integrating, a lot of our partners' software and hardware components into our products. So for us, it's really very important that we partner with companies like Intel, Microsoft, Coronet, Absolute, and many others to really as an example to drive full encryption on all the data seamlessly, to have multi-factor authentication to protect your users' identity, to protect you in unsecured Wi-Fi locations, or even simple things like innovation on the device itself, to and an example protect the camera, against usage with a little thing like a thinkShutter that you can shut off the camera. SO what I want to show you here, is this is the full portfolio of ThinkShield that we are announcing today. This is clearly not something I can even read to you today, but I believe it shows you the breadth of security management that we are announcing today. There are four key pillars in managing security end-to-end. The first one is your data, and this has a lot of aspects around the hardware and the software itself. The second is identity. The third is the security around online, and ultimately the device itself. So, there is a breakout on security and ThinkShield today, available in the afternoon, and encourage you to really take a deeper look at this one. The first pillar around productivity was the device, and around the device. The second major pillar that we are seeing in terms of intelligent transformation is the workspace itself. Employees of a new generation have a very different habit how they work. They split their time between travel, working remotely but if they do come in the office, they expect a very different office environment than what they've seen in the past in cubicles or small offices. They come into the office to collaborate, and they want to create ideas, and they really work in cross-functional teams, and they want to do it instantly. And what we've seen is there is a huge amount of investment that companies are doing today in reconfiguring real estate reconfiguring offices. And most of these kind of things are moving to a digital platform. And what we are doing, is we want to build an entire set of solutions that are just focused on making the workspace more productive for remote workforce, and to create technology that allow people to work anywhere and connect instantly. And the core of this is that we need to be, the productivity of the employee as high as possible, and make it for him as easy as possible to use these kind of technologies. Last year in Transform, I announced that we will enter the smart office space. By the end of last year, we brought the first product into the market. It's called the Hub 500. It's already deployed in thousands of our customers, and it's uniquely focused on Microsoft Skype for Business, and making meeting instantly happen. And the product is very successful in the market. What we are announcing today is the next generation of this product, what is the Hub 700, what has a fantastic audio quality. It has far few microphones, and it is usable in small office environment, as well as in major conference rooms, but the most important part of this new announcement is that we are also announcing a software platform, and this software platform allows you to run multiple video conferencing software solutions on the same platform. Many of you may have standardized for one software solution or for another one, but as you are moving in a world of collaborating instantly with partners, customers, suppliers, you always will face multiple software standards in your company, and Lenovo is uniquely positioned but providing a middleware platform for the device to really enable multiple of these UX interfaces. And there's more to come and we will add additional UX interfaces on an ongoing base, based on our customer requirements. But this software does not only help to create a better experience and a higher productivity in the conference room or the huddle room itself. It really will allow you ultimately to manage all your conference rooms in the company in one instance. And you can run AI technologies around how to increase productivity utilization of your entire conference room ecosystem in your company. You will see a lot more devices coming from the node in this space, around intelligent screens, cameras, and so on, and so on. The idea is really that Lenovo will become a core provider in the whole movement into the smart office space. But it's great if you have hardware and software that is really supporting the approach of modern IT, but one component that Kirk also mentioned is absolutely critical, that we are providing this to you in an as a service approach. Get it what you want, when you need it, and pay it in the amount that you're really using it. And within UIT there is also I think a new philosophy around IT management, where you're much more focused on the value that you are consuming instead of investing into technology. We are launched as a service two years back and we already have a significant number of customers running PC as a service, but we believe as a service will stretch far more than just the PC device. It will go into categories like smart office. It might go even into categories like phone, and it will definitely go also in categories like storage and server in terms of capacity management. I want to highlight three offerings that we are also displaying today that are sort of building blocks in terms of how we really run as a service. The first one is that we collaborated intensively over the last year with Microsoft to be the launch pilot for their Autopilot offering, basically deploying images easily in the same approach like you would deploy a new phone on the network. The purpose really is to make new imaging and enabling new PC as seamless as it's used to be in the phone industry, and we have a complete set of offerings, and already a significant number customers have deployed Autopilot with Lenovo. The second major offering is Premier Support, like in the in the server business, where Premier Support is absolutely critical to run critical infrastructure, we see a lot of our customers do want to have Premier Support for their end users, so they can be back into work basically instantly, and that you have the highest possible instant repair on every single device. And then finally we have a significant amount of time invested into understanding how the software as a service really can get into one philosophy. And many of you already are consuming software as a service in many different contracts from many different vendors, but what we've created is one platform that really can manage this all together. All these things are the foundation for a device as a service offering that really can manage this end-to-end. So, implementing an intelligent workplace can be really a daunting prospect depending on where you're starting from, and how big your company ultimately is. But how do you manage the transformation of technology workspace if you're present in 50 or more countries and you run an infrastructure for more than 100,000 people? Michelin, famous for their tires, infamous for their Michelin star restaurant rating, especially in New York, and instantly recognizable by the Michelin Man, has just doing that. Please welcome with me Damon McIntyre from Michelin to talk to us about the challenges and transforming collaboration and productivity. (audience applauding) (electronic dance music) Thank you, David. >> Thank you, thank you very much. >> We on? >> So, how do you feel here? >> Well good, I want to thank you first of all for your partnership and the devices you create that helped us design, manufacture, and distribute the best tire in the world, okay? I just had to say it and put out there, alright. And I was wondering, were those Michelin tires on that Aston Martin? >> I'm pretty sure there is no other tire that would fit to that. >> Yeah, no, thank you, thank you again, and thank you for the introduction. >> So, when we talk about the transformation happening really in the workplace, the most tangible transformation that you actually see is the drastic change that companies are doing physically. They're breaking down walls. They're removing cubes, and they're moving to flexible layouts, new desks, new huddle rooms, open spaces, but the underlying technology for that is clearly not so visible very often. So, tell us about Michelin's strategy, and the technology you are deploying to really enable this corporation. >> So we, so let me give a little bit a history about the company to understand the daunting tasks that we had before us. So we have over 114,000 people in the company under 170 nationalities, okay? If you go to the corporate office in France, it's Clermont. It's about 3,000 executives and directors, and what have you in the marketing, sales, all the way up to the chain of the global CIO, right? Inside of the Americas, we merged in Americas about three years ago. Now we have the Americas zone. There's about 28,000 employees across the Americas, so it's really, it's really hard in a lot of cases. You start looking at the different areas that you lose time, and you lose you know, your productivity and what have you, so there, it's when we looked at different aspects of how we were going to manage the meeting rooms, right? because we have opened up our areas of workspace, our CIO, CEOs in our zones will no longer have an office. They'll sit out in front of everybody else and mingle with the crowd. So, how do you take those spaces that were originally used by an individual but now turn them into like meeting rooms? So, we went through a large process, and looked at the Hub 500, and that really met our needs, because at the end of the day what we noticed was, it was it was just it just worked, okay? We've just added it to the catalog, so we're going to be deploying it very soon, and I just want to again point that I know everybody struggles with this, and if you look at all the minutes that you lose in starting up a meeting, and we know you know what I'm talking about when I say this, it equates to many many many dollars, okay? And so at the end the day, this product helps us to be more efficient in starting up the meeting, and more productive during the meeting. >> Okay, it's very good to hear. Another major trend we are seeing in IT departments is taking a more hands-off approach to hardware. We're seeing new technologies enable IT to create a more efficient model, how IT gets hardware in the hands of end-users, and how they are ultimately supporting themselves. So what's your strategy around the lifecycle management of the devices? >> So yeah you mentioned, again, we'll go back to the 114,000 employees in the company, right? You imagine looking at all the devices we use. I'm not going to get into the number of devices we have, but we have a set number that we use, and we have to go through a process of deploying these devices, which we right now service our own image. We build our images, we service them through our help desk and all that process, and we go through it. If you imagine deploying 25,000 PCs in a year, okay? The time and the daunting task that's behind all that, you can probably add up to 20 or 30 people just full-time doing that, okay? So, with partnering with Lenovo and their excellent technology, their technical teams, and putting together the whole process of how we do imaging, it now lifts that burden off of our folks, and it shifts it into a more automated process through the cloud, okay? And, it's with the Autopilot on the end of the project, we'll have Autopilot fully engaged, but what I really appreciate is how Lenovo really, really kind of got with us, and partnered with us for the whole process. I mean it wasn't just a partner between Michelin and Lenovo. Microsoft was also partnered during that whole process, and it really was a good project that we put together, and we hope to have something in a full production mode next year for sure. >> So, David thank you very, very much to be here with us on stage. What I really want to say, customers like you, who are always challenging us on every single aspect of our capabilities really do make the big difference for us to get better every single day and we really appreciate the partnership. >> Yeah, and I would like to say this is that I am, I'm doing what he's exactly said he just said. I am challenging Lenovo to show us how we can innovate in our work space with your devices, right? That's a challenge, and it's going to be starting up next year for sure. We've done some in the past, but I'm really going to challenge you, and my whole aspect about how to do that is bring you into our workspace. Show you how we make how we go through the process of making tires and all that process, and how we distribute those tires, so you can brainstorm, come back to the table and say, here's a device that can do exactly what you're doing right now, better, more efficient, and save money, so thank you. >> Thank you very much, David. (audience applauding) Well it's sometimes really refreshing to get a very challenging customers feedback. And you know, we will continue to grow this business together, and I'm very confident that your challenge will ultimately help to make our products even more seamless together. So, as we now covered productivity and how we are really improving our devices itself, and the transformation around the workplace, there is one pillar left I want to talk about, and that's really, how do we make businesses smarter than ever? What that really means is, that we are on a journey on trying to understand our customer's business, deeper than ever, understanding our customer's processes even better than ever, and trying to understand how we can help our customers to become more competitive by injecting state-of-the-art technology in this intelligent transformation process, into core processes. But this cannot be done without talking about a fundamental and that is the journey towards 5G. I really believe that 5G is changing everything the way we are operating devices today, because they will be connected in a way like it has never done before. YY talked about you know, 20 times 10 times the amount of performance. There are other studies that talk about even 200 times the performance, how you can use these devices. What it will lead to ultimately is that we will build devices that will be always connected to the cloud. And, we are preparing for this, and Kirk already talked about, and how many operators in the world we already present with our Moto phones, with how many Telcos we are working already on the backend, and we are working on the device side on integrating 5G basically into every single one of our product in the future. One of the areas that will benefit hugely from always connected is the world of virtual reality and augmented reality. And I'm going to pick here one example, and that is that we have created a commercial VR solution for classrooms and education, and basically using consumer type of product like our Mirage Solo with Daydream and put a solution around this one that enables teachers and schools to use these products in the classroom experience. So, students now can have immersive learning. They can studying sciences. They can look at environmental issues. They can exploring their careers, or they can even taking a tour in the next college they're going to go after this one. And no matter what grade level, this is how people will continue to learn in the future. It's quite a departure from the old world of textbooks. In our area that we are looking is IoT, And as YY already elaborated, we are clearly learning from our own processes around how we improve our supply chain and manufacturing and how we improve also retail experience and warehousing, and we are working with some of the largest companies in the world on pilots, on deploying IoT solutions to make their businesses, their processes, and their businesses, you know, more competitive, and some of them you can see in the demo environment. Lenovo itself already is managing 55 million devices in an IoT fashion connecting to our own cloud, and constantly improving the experience by learning from the behavior of these devices in an IoT way, and we are collecting significant amount of data to really improve the performance of these systems and our future generations of products on a ongoing base. We have a very strong partnership with a company called ADLINK from Taiwan that is one of the leading manufacturers of manufacturing PC and hardened devices to create solutions on the IoT platform. The next area that we are very actively investing in is commercial augmented reality. I believe augmented reality has by far more opportunity in commercial than virtual reality, because it has the potential to ultimately improve every single business process of commercial customers. Imagine in the future how complex surgeries can be simplified by basically having real-time augmented reality information about the surgery, by having people connecting into a virtual surgery, and supporting the surgery around the world. Visit a furniture store in the future and see how this furniture looks in your home instantly. Doing some maintenance on some devices yourself by just calling the company and getting an online manual into an augmented reality device. Lenovo is exploring all kinds of possibilities, and you will see a solution very soon from Lenovo. Early when we talked about smart office, I talked about the importance of creating a software platform that really run all these use cases for a smart office. We are creating a similar platform for augmented reality where companies can develop and run all their argumented reality use cases. So you will see that early in 2019 we will announce an augmented reality device, as well as an augmented reality platform. So, I know you're very interested on what exactly we are rolling out, so we will have a first prototype view available there. It's still a codename project on the horizon, and we will announce it ultimately in 2019, but I think it's good for you to take a look what we are doing here. So, I just wanted to give you a peek on what we are working beyond smart office and the device productivity in terms of really how we make businesses smarter. It's really about increasing productivity, providing you the most secure solutions, increase workplace collaboration, increase IT efficiency, using new computing devices and software and services to make business smarter in the future. There's no other company that will enable to offer what we do in commercial. No company has the breadth of commercial devices, software solutions, and the same data center capabilities, and no other company can do more for your intelligent transformation than Lenovo. Thank you very much. (audience applauding) >> Thanks mate, give me that. I need that. Alright, ladies and gentlemen, we are done. So firstly, I've got a couple of little housekeeping pieces at the end of this and then we can go straight into going and experiencing some of the technology we've got on the left-hand side of the room here. So, I want to thank Christian obviously. Christian, awesome as always, some great announcements there. I love the P1. I actually like the Aston Martin a little bit better, but I'll take either if you want to give me one for free. I'll take it. We heard from YY obviously about the industry and how the the fourth Industrial Revolution is impacting us all from a digital transformation perspective, and obviously Kirk on DCG, the great NetApp announcement, which is going to be really exciting, actually that Twitter and some of the social media panels are absolutely going crazy, so it's good to see that the industry is really taking some impact. Some of the publications are really great, so thank you for the media who are obviously in the room publishing right no. But now, I really want to say it's all of your turn. So, all of you up the back there who are having coffee, it's your turn now. I want everyone who's sitting down here after this event move into there, and really take advantage of the 15 breakouts that we've got set there. There are four breakout sessions from a time perspective. I want to try and get you all out there at least to use up three of them and use your fourth one to get out and actually experience some of the technology. So, you've got four breakout sessions. A lot of the breakout sessions are actually done twice. If you have not downloaded the app, please download the app so you can actually see what time things are going on and make sure you're registering correctly. There's a lot of great experience of stuff out there for you to go do. I've got one quick video to show you on some of the technology we've got and then we're about to close. Alright, here we are acting crazy. Now, you can see obviously, artificial intelligence machine learning in the browser. God, I hate that dance, I'm not a Millenial at all. It's effectively going to be implemented by healthcare. I want you to come around and test that out. Look at these two guys. This looks like a Lenovo management meeting to be honest with you. These two guys are actually concentrating, using their brain power to race each others in cars. You got to come past and give that a try. Give that a try obviously. Fantastic event here, lots of technology for you to experience, and great partners that have been involved as well. And so, from a Lenovo perspective, we've had some great alliance partners contribute, including obviously our number one partner, Intel, who's been a really big loyal contributor to us, and been a real part of our success here at Transform. Excellent, so please, you've just seen a little bit of tech out there that you can go and play with. I really want you, I mean go put on those black things, like Scott Hawkins our chief marketing officer from Lenovo's DCG business was doing and racing around this little car with his concentration not using his hands. He said it's really good actually, but as soon as someone comes up to speak to him, his car stops, so you got to try and do better. You got to try and prove if you can multitask or not. Get up there and concentrate and talk at the same time. 62 different breakouts up there. I'm not going to go into too much detai, but you can see we've got a very, very unusual numbering system, 18 to 18.8. I think over here we've got a 4849. There's a 4114. And then up here we've got a 46.1 and a 46.2. So, you need the decoder ring to be able to understand it. Get over there have a lot of fun. Remember the boat leaves today at 4:00 o'clock, right behind us at the pier right behind us here. There's 400 of us registered. Go onto the app and let us know if there's more people coming. It's going to be a great event out there on the Hudson River. Ladies and gentlemen that is the end of your keynote. I want to thank you all for being patient and thank all of our speakers today. Have a great have a great day, thank you very much. (audience applauding) (upbeat music) ♪ Ba da bop bop bop ♪ ♪ Ba da bop bop bop ♪ ♪ Ba da bop bop bop ♪ ♪ Ba da bop bop bop ♪ ♪ Ba da bop bop bop ♪ ♪ Ba da bop bop bop ♪ ♪ Ba da bop bop bop ba do ♪

Published Date : Sep 13 2018

SUMMARY :

and those around you, Ladies and gentlemen, we ask that you please take an available seat. Ladies and gentlemen, once again we ask and software that transform the way you collaborate, Good morning everyone! Ooh, that was pretty good actually, and have a look at all of the breakout sessions. and the industries demand to be more intelligent, and the strategies that we have going forward I'm going to give you the stage and allow you to say is that the first products are orderable and being one of the largest device companies in the world. and exactly what's going on with that. I think I'll need that. Okay, Christian, so obviously just before we get down, You're in Munich? and it's a great place to live and raise kids, And I miss it a lot, but I still believe the best sushi in the world and I have had sushi here, it's been fantastic. (Christian laughing) the real Oktoberfest in Munich, in relation to Oktoberfest, at the Lower East Side in Avenue C at Zum Schneider, and consequently ended up with you. and is reconfiguring it based on the work he's doing and a carbon fiber roll cage to protect what's inside, and that is the workstation business . and then finding an appropriate model of desktop, in the wind tunnel, which isn't alway easy, I hate to use the word game changer, is certainly going to ensure that future. And the core of this is that we need to be, and distribute the best tire in the world, okay? that would fit to that. and thank you for the introduction. and the technology you are deploying and more productive during the meeting. how IT gets hardware in the hands of end-users, You imagine looking at all the devices we use. and we really appreciate the partnership. and it's going to be starting up next year for sure. and how many operators in the world Ladies and gentlemen that is the end of your keynote.

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Bev Crair, Lenovo | Microsoft Ignite 2018


 

(digital music) >> Live, from Orlando, Florida it's theCUBE. Covering Microsoft Ignite. Brought to you by Cohesity, and theCUBE's ecosystem partners. >> Welcome back everyone to theCUBE's live coverage of Microsoft Ignite here at the Orange County Civic Center in Orlando. I'm your host, Rebecca Knight along with my co-host Stu Miniman. We're joined by Bev Crair. She is the vice president data center group product development and quality at Lenovo. Thanks so much for coming on theCUBE. >> Thanks Rebecca, thanks Stu. >> So, Lenovo is a longstanding partner of Microsoft. Why don't you just sent the scene for our viewers, and talk a little bit about the history of the partnership and where you are today. >> So, Lenovo and Microsoft have had a partnership of about 25 years, which is a long time in this industry. And we work really closely together on both innovation, but also making sure that anything that Microsoft is building runs best on Lenovo. >> Great, and what about, here at this conference, what are you hearing, what are you seeing in terms of this partnership? >> We have actually six things that we're really talking about here at the conference, which is a lot if you think about it. But the first is the announcement of our ThinkAgile MX, which is that integrated WSSD system. It's pre-certified, you just buy it as itself. There's four or five different sizes of it, if you will. The second one is our Azure Stack, but also our Azure services. So we're now doing both on prem Azure Stack and Azure services, which is really about customer choice. Because a lot of data center customers are really struggling with how do I build a hybrid cloud infrastructure, and what do I do with that. The third thing that we're doing, oh my gosh, I'm not going to remember them all. The third thing that we're doing is our SQL Server performance. We continue to be the best in performance for all of our SQL Server efforts. Our two-socket systems are best performing. Our four-socket systems are best performing, and so are eight-socket systems are best performing. In addition to that, we have, when we're proud to work with Microsoft on the launch of Windows Server 2019. Again, that's part of that 25 year partnership. It's just something you got to do. And we're really proud of that. The other thing that we've announced here is what we're calling the buy back program. And a lot of companies have buy back programs where you can actually buy back equipment, and you buy back your competitors equipment in order to build your stuff up, but the one thing that's kind of different about what Lenovo's doing is something I call Zillow for systems. So, you actually can go online and put in the systems that you have or the equipment that you have and we give you an automatic, instant quote back. Nobody else is actually doing that. So, it's kind of a Zillowish system where you can see what's my stuff really worth. >> I want to click in a little bit. So, I know the partnership for a long time. I think about PCs, you think about servers, obviously. Lenovo has the gear, Microsoft has the OS and various pieces that go on there. When I look at solutions like WSSD and Azure Stack, Microsoft has a number of partners, maybe help us understand what that partnership means, how Lenovo differentiates from some of the other players out there. >> So, that is one of the things I forgot. One of the things that we've announced today, and that we showed today, and actually Jeff Wosley talked about it in his talk earlier today, is an integration of Microsoft's Windows Admin Center for WSSD, and Lenovo's Xclarity system management system. So, via a single pane of glass from your Windows Admin Center, you can actually not just look at Windows Admin in the Window's infrastructure, but you can actually dig down and really understand what's actually happening with the hardware itself that WSSD is running on. And that's part of that really close partnership and relationship that we have. >> Can you talk a little bit about the approach to the partnership just because we had a Microsoft Executive on here earlier today, and he said that "our partnerships, we have this, we're able to have "a collaborative and collegial partnership "with our competitors." So, it's sort of part of their DNA." How does Lenovo think about when it partners and how it partners with a competitor? >> Well, but Microsoft isn't actually a competitor of ours. Right? And this is the thing I think that Lenovo, as a company, really is focusing on offering to our customers is choice. Right? We have a co-located lab up in Seattle with Microsoft. We have had for years. We do innovation summits with them, we look at where the technology is going and what is it that we can do together in order to make that more effective for our shared customers and how they deliver in the long run. And so it really is a very strong collaboration. We don't build operating systems. We don't build all of the SQL Server. We don't build the Azure Stack, and the Cloud, and all the rest of that. So, the partnership with Lenovo, Microsoft gets to take advantage of all of our supply chain goodness, all of our services goodness, as well as all the platform stuff that we do as well. >> Now, if you look, HCI is one of the things that we've been talking a little bit more about here. Obviously, it makes sense for Lenovo to partner here, but Lenovo also has a number of other solutions. How do you look at it? What are you hearing from customers when it comes to that kind of solution and how Microsoft-- >> It really is about choice. Right, it really is about choice. Customers have different kinds of problems in their environments, and they're seeking partners to help them solve those problems in their environments. And that, and those choices are actually really critical for them. So, when you're working with somebody like Lenovo, where we also offer Vmware, we also offer some of the other solutions that are out there in the market, that, you work with a partner like Lenovo, where we have all of the services and the infrastructure to back that up, plus the long standing relationships that we have with our partners, enables us to offer that kind of choice that allows our end customers to solve their customer's problems. And that's really the core piece that we're looking at. >> Yeah, Microsoft, of course, partners with a lot of companies. I heard in some of the technical key notes, I heard that get mentioned quite a bit. Of course, Rebecca and I were with your team at Lenovo Transform in New York City recently. And maybe for our viewers that might not have caught that show, give us the update, what you're hearing from people about the big partnership -- >> So, we announced a partnership with network compliance, NetApp, at our Transform show last week, I guess it must have been. We've been working on it for awhile, so, just the fact that the announcement happened was really cool. And it's kind of a three-part partnership. The first part is that Lenovo will be branding NetApp's a couple of the sets of systems that NetApp has. And it allows us to fill out our storage infrastructure. Last year, when we launched our largest portfolio of servers, we launched eight all in a single day, and the rest of the Purley platforms followed from my team in the next quarter. This year, with NetApp, we actually launched the largest storage portfolio in the market. And so, this partnership actually allows us to do that very, very collaboratively. Then the second part of the relationship is joint venture that we're starting with NetApp in China. Given the depth of work that Lenovo does in China, it allows NetApp to actually build their market, and their infrastructure. And I think, some of the customers in China are actually really looking for the kinds of solutions that NetApp has available. And then the third is moving forward to build innovative solutions together. Taking the innovation and the 25 years worth of innovation that my team has done over the years, and all of the work we do in performance, all the number one on client satisfaction, all the number one on reliability for the fifth year in a row, and bringing that into our NetApp alliance. >> One of the themes at this conference, and also frankly at Lenovo Transform, is about company culture and about this idea of the importance of collaboration and creativity and teamwork, and inclusivity. Can you describe a little bit for us how you think the Lenovo culture is similar to the Microsoft one that Satya Nadella is a proponent of and also how it's different? >> How is is similar and how is it different? That's a really interesting question. The thing that I have found about the Lenovo culture that I think surprised me the most, one year in, is how committed Lenovo is to really understanding how people think and bringing that in to how we build effective solutions together. It is by far the most diverse organization that I've worked in. In lots of lots of ways, but if you look at the senior leadership level, right? You would expect it, given that the company is actually headquartered in Beijing and the United States, and we're on the Hong Kong stock exchange, you would expect it to be Chinese. But it's not. The leadership team is actually incredibly diverse. Way more diverse than I expected. But even on my team, and further down in the organization, a lot of our engineers have spent multiple years overseas. They've raised their kids overseas. They've gone to school overseas. And so the have a very inclusive perspective on how do we solve problems. And they also understand that the way in which we solve problems, isn't necessarily the best way. So, in our conversations with Microsoft and the culture that we create with them together, it becomes very collaborative. 'Cause we go back to what's the customer problem we're really trying to solve. How are we actually helping our customers in their intelligent transformation? How do we become their trusted partner? And how do we actually help solve humanity's greatest challenges? And that's a together statement, right? With Microsoft and just kind of peeling back the onion on what are the real problems that we need to get to to solve together. >> You mentioned how diverse a company Lenovo is, and that's actually at a time where the technology industry is not known for its diversity. In fact, it's really known for its bro culture. It's the dearth of female leaders. I'm wondering if you could just give me your thoughts on how technology, sort of the state of affairs today is it as bad as the newspaper headlines make it out to be? And (Rebecca and Bev laugh) what we need to do to move forward. >> So, I think in part, there's two answers to that. One of them is that the participants in technology are changing. So, if you look around the room and you watch who's here, what you're seeing is that there's a whole generation of new people coming in who've always had technology at their fingertips. And so they think differently and assume differently about what that technology is supposed to do for them. And so just age diversity starts to come into play. But also the people that buy our stuff, right? 65 to 75% of commercial electronics are bought by women. That's a stunning figure when you really think about it 'cause it's very different from the people that actually create or have in the past created that technology. So when you start to see who's buying and why they're buying, you actually have to start to understand that they're buying for very different reasons than perhaps you were creating the technology for. So, an example of this is the new Hub 500 or the Hub 700. Have you seen this? So, it's a link connected system that sits on the table and you push a button and you're automatically connected with everybody that's going to be in your Lync meeting or everybody that's going to be in your Skype meeting. And we had to do a fair amount of work to really understand how people were going to interact with the system or not interact with the system. And even colors like red and green, and the fact that they mean different things in different cultures, and how are we going to display those colors, right? But that's where the diversity of participation in solving a problem really comes into play. >> Great. Well Bev, it was a pleasure having you on the show. It was really fun talking to you. >> Thank you very much. I really appreciate it. >> I'm Rebecca Knight for Stu Miniman. We will have more from Microsoft Ignite in just a little bit. (upbeat digital music)

Published Date : Sep 25 2018

SUMMARY :

Brought to you by Cohesity, of Microsoft Ignite here at the Orange County and talk a little bit about the history of the partnership So, Lenovo and Microsoft have had a partnership So, it's kind of a Zillowish system where you can see So, I know the partnership for a long time. So, that is one of the things I forgot. and how it partners with a competitor? and all the rest of that. Now, if you look, HCI is one of the things And that's really the core piece that we're looking at. I heard in some of the technical key notes, and all of the work we do in performance, One of the themes at this conference, and the culture that we create with them together, is it as bad as the newspaper headlines make it out to be? So, it's a link connected system that sits on the table It was really fun talking to you. Thank you very much. in just a little bit.

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Peter Hortensius, Lenovo | Lenovo Transform 2018


 

>> Live from New York City, it's theCUBE. Covering, Lenovo Transform 2.0 brought to you by Lenovo. >> Welcome back everyone, we are wrapping up day one of coverage of Lenovo Transform here in New York City I'm your host Rebecca Knight, along with my co-host Stu Miniman. We have a final guest, Peter Hortensius. He is the Senior Vice President Data Center Group and CTO and Chief of Strategy. Thanks so much for coming on theCUBE Peter. >> Well thanks for having me. >> It's your first time. >> I was told, I can't believe after all these years it's my first time but it's my first time. >> It's kind of true. If you're in this industry, we're going to be on a lot more after this, trust me. So, before the cameras were rolling we were talking about how cloud is an outcome not a destination. What do you mean by that? And do you think of that as your perspective, or do you think that that is industry-wide? >> There are people in the industry who do think of it as the destination. "My life will be good when" But the reality is, when I talk to our customers and I talk to your business owners and what they are really looking for. What they are looking for is a way and a method of working. They are looking for, "How do I deploy things quickly? "How do I worry more about, "Can my applications run properly?" not "How many petabytes of storage did I need for this?" or "How many VMs did it take to run that?" And so for us, it's all around trying to provide advice and counsel around that. And we found an interesting statistic that sort of justified things we're hearing from a lot of customers, which is, while everybody has a strategy of what do they get to the cloud, eight out of 10 customers are trying to think about the things they need to bring back. So, it's not just a one-way street, which tells you it's definitely not a destination if people are telling you, "Hey there's a few things I put in there "that may not be the best place for it." >> It's interesting, 'cause in general I'd agree with you. I think we've said it is more of an operating model and there's processes there. When I evaluate companies and analysts, a lot of time it's like, okay. But tell me where your positioning is, if I give you private cloud and public cloud, do you have a real heavy leaning one way or biased towards one or the other? Of course the big public cloud providers tend to lead that way even though most of them are shifting not just all public, but, even Amazon is getting deeper into what we do in private cloud. One of the things I like about Lenovo is, we are talking about hyper-scale, we are talking about HPC, we are talking about all the various pieces. So, in your portfolio of offering, you're selling solutions into the big 10 cloud guys. So, you're not only saying, well, no, public cloud's bad. You have a measured approach to how that looks and I think pragmatic as to how the customer's going to be. >> You're right. We do sell in the six as a top 10 public clouds in the world. Enormous volumes and all the things. So, we understand what it takes to do those environments well. But we also have this huge business. We sell to people on premise and they want to all move to public clouds and private cloud technology and hybrid and multi-cloud and I can give you 100 other acronyms. The challenge is, people just want to run their business and this is, not running my business. This is a cost of doing business. So, for me it's really around, how do we provide them simple ways to get there? And I think Lenovo, because of it's legacy-free heritage we don't have a big business tied up in the old way of doing things. We can be a much more simpler vendor to work with because, okay, you want to take that to the public cloud? I get it, it makes sense. I sell to them, they are my customers, so, I'm still okay. I'm not hung up that, "No, no, no. I really don't think "that's what you want to be doing." And then vice-versa, when they wanted to look at private cloud technologies or hybrid technologies or multi-cloud technologies. Again, I have multiple ways of supporting that because I'm not hung up on why you need to buy this much storage from me of exactly this kind, I'm there. We see way too many of our competitors have a story with their customers. It sounds really good when the executive talks to them but the Regional Sales Manager is going like, "No, no, no. You don't understand. "We got to sell this or I'm done." And, so what happens? They don't sell the new thing. >> One of the challenges customers have is, they tend to do multiple things. They start out with a simple idea but, new applications and different business units pull things together. So, they are looking for partners that can help keep them up-to-date as to what's happening and help them focus on the outcomes of their business, focus on the applications and help them try to keep up in an ever changing world. So, maybe give us a little bit as to how the portfolio view from Lenovo helps customers keep up. >> We look at the, call it the "On ramp to the cloud" People want to build up their private clouds and hybrid clouds from all the parts. They are well skilled, well capable or for whatever reason they decide to do that. So we have our portfolio of products that can support you to do that all the way from our ThinkSystem lines. All the building blocks and then working closely with partners like Red Hat and so on. You carry all the way through the continuum of true turnkey solutions. You had Naj and Rod on earlier and they were really talking about a turnkey solution that we've just recently brought out with Naj's company. But Microsoft's Azure and Azure stock is another example of a turnkey hybrid cloud. As Kirk mentioned in his keynote, four times our regular market share in that market, 'cause again, we're perfectly happy to sell that. And then the big software to find on Ramp are Nutanix and VMware and a bunch of others that people have. That's another on ramp to the cloud. It's again another place where we have a lot of growth and we've been growing at, we've doubled our share basically every year, year on year share comparison every quarter for the last six quarters. We're perfectly happy going at it in all three of those paths and it works very well for us. >> I want to get back to the idea, you just started by saying, customers at the end of the day just want to run their businesses. And they want things to be easy and intuitive. So how would you say that customers are thinking that way about the cloud, or is there this pressure of, "I got to get to the cloud, "I've got to have a cloud strategy." >> I think there is some of that, I got to get to the cloud 'cause it's in vogue and if I'm not getting into the cloud, my CEO's going to think that I'm-- >> I'm not cool. >> Well, worse than not cool, not competent. That's much worse. But I think we're seeing some moderation. What we're seeing now is people are becoming more mature in how they look at this, and there are things that a public cloud environment is outstanding at, there are things that it's not as well suited for. And likewise you're seeing that as people looking at private cloud technologies and the key there really is, one of the things that makes a cloud environment so attractive is, I focus much more on managing applications than I do on managing hardware. The hardware just kind of happens for me. I think if you really going to give people those private cloud environments to do that, it's the same thing. If you look at our CP solution, it's a great example of that. I dial in, or dial on, there's my age showing on, I just connect in, I assign how I want the systems allocated to my applications and the hardware just takes care of it. That's the cloud. >> One of the real challenging things for customers is, once they've modernized that platform, what about the applications on top of it? There's so much happening in the database world, you talk about cloud native applications, AI, IoT and edge solutions are spending a lot of time for companies. Can you talk a little bit about what you're hearing from customers and how Lenovo has positioned itself for-- >> I think this is why you are seeing some of that eight out of 10 coming near as a direction. If you've written for that kind of a world as the application, this is great for you. This is what you want. There are clearly a lot of legacy applications that weren't written with the cloud in mind. There was no cloud there. So they are much harder to deploy in that model. And so, those are becoming, call it, the more stubborn and obstinate part of the business. Now, that's still a great business for us to sell to and we're very happy to support customers and in many of those instances, it doesn't pay to redo it. But, there'll be a long, long tale of those kinds of applications where they are just not written with the cloud in mind. But anything new, generally is written with that kind of environment in mind. >> Okay, so are you saying the cloud native apps should run in public clouds, or? >> They'd run everywhere. A well written app will run private, public or hybrid. >> How about AI? We've been hearing a lot this year for infrastructure, for AI, how does Lenovo play there? >> The big challenge in AI is you have to sort of step back to its core principles. What's AI about? Well AI is about crunching a lot of numbers against a very large amount of data. So, it becomes much more about, where's the data than it is about the actual algorithm or computation. That can run on almost anything, but if it's not local to the data, you got a problem. So, that becomes more and more of how that problem's defined. So, if the data is something that I'm pumping into a certain data center, whether it's cloud based or my own then that's typically where that AI algorithm will run and if it's not, then I've got to figure out how to get the data to where I want it. >> Little bit of an over-simplification when you just say, there is usually some central place where you train but it needs to be out at the edge, where there's of course autonomy vehicles leading example-- >> Training is a very different problem than you'd call it inferencing, but basically I've learned how to recognize speech, that takes a lot of computation. To recognize it doesn't take that much. Learning is what takes all the effort. >> Well, I'm actually interested in the idea of recruiting and retaining the right kind of talent, and the kind of challenges you're having. This is as we've discussed a very fast-changing technology landscape. Are you able to find the right people? >> The biggest challenge in any technology industry and since every business is getting an IT component to it, it's becoming everyone's problem. And yes, if you want to tell your kids where to go to school in, this is the place. There's going to be lots of jobs for a long time. So, we face the same challenges everybody else faces in terms of recruiting the skills. A part of that is why having cloud as the deployment model is much better for you because it is a lesser skill than what's required to manage it and deal with it and the complexities of it are simpler. Underneath the coverage, you just need fewer people that really understand that. That helps your skill problem. >> In terms of the, last year at Lenovo Transform, you announced ThinkAgile. Can you talk a little about the portfolio of customers that you have developed and what you're seeing there? >> We made a very conscious decision last year when we announced. We collected all the brands together and it was a building block, it's ThinkSystem and if it's a integrated system or cloud solution, it's ThinkAgile. Particularly integrating it in our factory and deploy. And so, we announced that, we deployed it with ThinkAgile Advantage, which is a special service that goes with it, that makes it even easier to sort of deal with the changes and IT configurations. And we've been, since then been very pleased with the kind of ramp that we've managed to get out of all our solutions in that bucket. And people really buy the idea of, hey, I'd like to get to a point where, Lenovo will configure the thing in the factory including the rack, maybe all the cables, everything. It's literally wheeled in, it's plugged in, I change my password, and I'm up. Whereas, the old world was, it shows up in 53 boxes over the course of 10 days, then I spend two weeks trying to fit it all together, pray I connected it correctly and there you go. So, it's a totally different model. >> Peter, wonder if you can help us connect the dots on some of the edge and IoT pieces. A lot of people we look at and say, okay, you've got the Motorola phones out there, you've got PC division, but the Data Center Group, how much does the Data Center Group touch and interact with the consumer in edge and other devices? >> To me, there's multiple ways to look at IoT. And when you are Lenovo, you have our own view of it, just like every other company has. So, clearly the Internet of Things, we sell a lot of things. We're going to do a lot of Internet of Things. That's what the phone and our PC and smart devices and all that stuff is about. But, there's also a lot of, we call it all that data has to get processed by something. Guess who shows up when that happens, it's the Data Center Group. So we view that as, that's just an energy whether the rest of Lenovo had all those things or not, that's just good for our business. It's just going to lift us with it. But more importantly, having that insight into what's happening at the edge, with all those devices, what's happening is customers are looking at, okay, one of the big things is now I'm starting to see movement of some of the data center to the edge. They're moving the computation, the server needs out and closer to where they think where the data is generated. That's a big opportunity for us. That's a whole new thing, and it's not something that easily moves to the cloud, 'cause there's a reason why it moved closer to the data. So for us, it's a big opportunity and it's a huge one. So, when you look at Lenovo, we all have our individual business group's view of what this thing means to me if I wasn't in, been a business. And then we layer across that then, okay, but here's what I can do with that opportunity because I do know how to make all these things, or I do know how to do that and I do know how to do that. So, that's our huge, as Wai Wai calls it our third wave. That's our real next key win. >> So you are all thinking about how, as the data center evolves, where your businesses fit in? >> Right now the bulk of our business is clearly in that data center. I would expect over time, you'll see more and more happen as these pieces over the edge come together. >> Great. That's what we'll be talking about next year. >> Hopefully, yes absolutely. We have a lot of plans in place. I think you'll see a lot from us by this time next year. >> Yeah. But maybe give us a little bit view on that as, edge has been a very hot topic, what do you see as some of the impediments and what will happen faster as you talk about that change of view of data center and edge. >> The biggest impediment is, unlike a lot of other problems in IT, there is no formula. So, if I want to run a production system, I'm going to go see Oracle, or I'm going to go see SAP, or I'm going to see someone else like that, and, they've got lots of consultants and knowhow and boom, I just got to kind of pick between ways of doing it. When you're looking at big IoT solutions, there isn't one. Everything is, "Hmm what am I going to instrument? "Hmm, what am I going to get back as the information on that? "Hmm, how am I going to justify the ROI on this? "Hmm, how am I going to deploy this at scale, "because I don't know how to do that?" All of those are things that are going on. So, what we are finding as we work, we work with a lot of system integrators, people who help people understand proof of concepts and testing and studying. So we see certainly some areas, those 20 billion things that Wai Wai talked about by 2020. Those are going to places obviously, but businesses are really struggling with, how do I do this at scale, in my business? How do I drive that intelligent transformation? That I know I've got to do, 'cause if I don't do it my competitors are going to do it. And that's to me where our opportunity sits and why it's interesting to be at Lenovo in that kind of a context. >> Great, excellent. Well, Peter Hortensius, thank you so much for coming on theCUBE. We've had a great time. >> Thank you so much. >> I enjoyed it very much, we'll have to do this again. Thank you. >> Indeed, indeed. >> I'm Rebecca Knight, for Stu Miniman, that wraps up Lenovo Transform 2018. We hope to see you back here next time on theCUBE.

Published Date : Sep 13 2018

SUMMARY :

Covering, Lenovo Transform 2.0 brought to you by Lenovo. He is the Senior Vice President Data Center Group but it's my first time. And do you think of that as your perspective, the things they need to bring back. and I think pragmatic as to how the customer's going to be. and I can give you 100 other acronyms. One of the challenges customers have is, and hybrid clouds from all the parts. I want to get back to the idea, you just started by saying, and the key there really is, One of the real challenging things for customers is, I think this is why you are seeing A well written app will run private, public or hybrid. but if it's not local to the data, but basically I've learned how to recognize speech, and the kind of challenges you're having. and the complexities of it are simpler. that you have developed and what you're seeing there? that makes it even easier to sort of deal with the changes how much does the Data Center Group and it's not something that easily moves to the cloud, Right now the bulk of our business That's what we'll be talking about next year. We have a lot of plans in place. and what will happen faster as you talk about that and boom, I just got to kind of pick between ways of doing it. thank you so much for coming on theCUBE. I enjoyed it very much, we'll have to do this again. We hope to see you back here next time on theCUBE.

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Laura Laltrello, Lenovo | Lenovo Transform 2018


 

>> Live from New York City, it's theCUBE. Covering Lenovo Transform 2.0. Brought to you by Lenovo. >> Welcome back to theCUBE, everyone. We are here at Lenovo Transform in New York City. I'm your host, Rebecca Knight, along with my cohost Stu Miniman. We're joined by Laura Laltrello. She is the VP Datacenter Group Services here at Lenovo. Thanks so much for coming on theCUBE. >> Thank you. It's your first time on the show. >> Yes, thank you for inviting me. >> Welcome. We're talking to you today about DevOps and blockchain, two of our favorite topics here on theCUBE. Let's start by talking about DevOps in general. About how much it has transformed the way we test and monitor and deploy new kinds of technology, and then add blockchain to this. Tell our viewers a little bit about what you do. >> DevOps has absolutely transformed many companies. The companies I've talked about today, at Transform, all three of them in the past two years have doubled their stock price. Imagine being able to double your stock price. Some have gone almost to triple, and they've done it by being able to go to market very fast and get what they want out in market. Then, adjust to the market as market demands change. They're using both agile software development along with setting up instant infrastructure and combining those techniques and the methodology and culture that goes on top of that to have small teams focused on business outcomes and that is, in summary, the DevOps process. >> I love that. Rebecca and I love talking about the cultural piece and we know a lot of times the technology piece is the easy part, the networking, it's the things upper in the stack, it's the people and processes and politics where we get tough. If I knew we were talking about DevOps, I wouldn't have worn the tie today. (all laughing) >> Yeah. >> How is Lenovo transforming internally, and how are you helping customers that are digging into this process? >> That's a really good point. DevOps is more of a mentality than a methodology. The methodology's great, but we work with our customers to ensure that they have the right project, that they have the right culture, and that they've gone through change management process they need to get everybody onboard to a new way of thinking about driving their business. We've done it internally with our blockchain process. We've implemented blockchain in our supply chain in three different areas, and they started as tiny proof of concepts and we just keep iterating and building on it like a typical DevOps model so that we're getting benefit from it, and we're starting to see it. >> You're using yourself as a case study here. >> Absolutely. >> Can you explain a little bit to our audience, a lot of times, they're going to hear blockchain and they're going to think bitcoin. >> Sure. Maybe explain, we understand that there's relationship, but it's not the same at all. >> One of our blockchain processes, we work with our suppliers, and we use it for supply and demand forecasting. If anyone knows how supply and demand forecasting works, typically by the time the person gets the information, the information's old and something's happened in the market and it's changed. With blockchain, you have access instantly to the exact same information, so you're working on the same level and the same basis, and it makes it transparent and clear to everyone. One of the other places we've used it is in software. Software licensing credits. We don't want to pay inventory costs for software licensing, so we're able to use blockchain so that when our users start using the software, then we start paying for it. It saves a ton and everybody's aware of what's happening because of the blockchain. >> You were talking about the right mindset for DevOps. Can you describe what you mean by that? >> A lot of IT teams still operate under we've got a milestone to hit, and then we've got another deliverable, and we have another milestone. With DevOps, what you're doing is you're having a very small group of people with a business outcome, which is extremely different. You want to take your time-to-quote process and cut it in half. That might be the business outcome that you're aligning your DevOps group to, and then they figure out exactly how to get there. It's very different than planning up front and saying I need this released in the U.S. by this date. Because a lot of times, by the time you get there, it's not the outcome you really wanted. >> When you talked about yourself as a case study here, how would you describe the Lenovo team and how everything changed and how the iteration process worked and whether or not you had to win over any skeptics? >> There are a ton of skeptics just on DevOps itself, and then obviously there are more on blockchain because it's so foreign, it's such a foreign concept. We started by just getting small groups of people to work together in that type of environment so that they get it and understand it and realize that the potential security risks are not as threatening as you might think because there's a DevSecOps security process. Once they realize that you can align on business outcomes and you can accomplish so much more by bringing something to market faster, they start to realize oh, I can keep making this better and we've gotten small teams, grassroot efforts involved to start doing that. >> Obviously, we've heard from Lenovo many times that service levels and how you're measured by customers, Lenovo does very well. First of all, congratulations. The question is is it enough, and of course it's a piece of the overall puzzle, so maybe help explain how support and service fit into the overall story as to how you not only maintain customers but win new customers. >> It is not enough. My service practice, my aspiration is to drive a complete, effortless experience for the customer, meaning every single time they engage with us they do not have to put any effort forward. When you start thinking about your processes internally backwards, and you're looking at it from a customer point of view and thinking what effort did they have to put in, it drives a very different mindset and it shifts people to think about doing the process very differently. We're thinking about things like entitlement. The customer doesn't get any value out of entitlement so how do we make it go away, and how do we make all unnecessary steps go away so we can continue to maintain that high customer sat. >> It's interesting, I think back, I'll date myself, 20 years in my career when I was out in the field dealing with customers. Customers loved me cause I took care of them. Where'd you become the Maytag repair man? They don't even have to see you, they don't have to know you. Certain people I talk to it's like wait, whose that Lenovo, oh wait, those are all those machines I have everywhere that I didn't even think about. >> That's OK. >> How do you balance that? >> There is so much going on right now in tech between machine learning and IoT and edge computing that we have a place, and that place should be providing value and driving business outcomes for our customers, not in repairing their machines. >> Going back to the culture, because this is just where I love to be, we heard on the mainstage so much about Kirk and (mumbles) talking about these points of pride for this company is this customer centricity but also being seen as an ethical, as a sustainable company, lauded for its social conduct. How does that feel when you're on the inside of Lenovo? How does that feel as an employee? >> I've talked to a lot of companies in the past 15 years I've been with Lenovo, and I can truly say we're one of the only companies that acts globally, and we look at a diverse set of opinions and that to me is really valued because when you're starting to try to see the elephant from every single angle, you get a better outcome. Every time I think about what's going to happen with this company, I know that foundation of thinking about things globally and looking at it from our entire customer set makes us a truly unique and different company. >> That's a great point. Do you have any examples or something you can say because there's lots of multi-national companies out there, but not that many that are truly global. >> Our Lenovo leadership team, they meet every quarter. They purposefully choose a different city to meet in every quarter and a different continent. When they do that, they go and immerse themselves in the culture of that continent so they get that flavor, and then we ensure that our board members and our LEC is a makeup of different nationalities and different perspectives. That alone gives you that tension to think about things much differently. Where a lot of our competitors, and a lot of companies out there, they really do make decisions in one city and if you're not in that city, you're not really part of the decision-making body of the company. >> They pay a lot of lip service to oh no, we care about these things, but actually what you're saying is so important by actually living that. What do you think, one of the questions that Stu and I have had for all these executives is the transformation story is great, as we know, we know by the numbers that this company has turned the corner and is really accelerating. The momentum is there. What are we looking at three to five years from now? What does success really look like for Lenovo? >> The customers will start to see us as a customer experience company more than a product company. You will see us transform our customer experience end to end, from every contact point, and even contact points within the devices. If anybody's had a chance to look at our OK Google device, they'll see that thing is based on looking at a customer experience and changing the way people use those devices. It's just a simple add of a few things in technology that's made that work. >> Laura, thank you so much for coming on the show. >> Thank you. >> It's great to have you. I'm sure you'll be back. >> Yes, I appreciate it, thank you for the time today. >> I'm Rebecca Knight, for Stu Miniman, we will have more from Lenovo Transform in just a little bit. (upbeat music)

Published Date : Sep 13 2018

SUMMARY :

Brought to you by Lenovo. Welcome back to theCUBE, everyone. on the show. and then add blockchain to this. by being able to go to market very fast Rebecca and I love talking about the cultural piece to get everybody onboard to a new way of thinking and they're going to think bitcoin. but it's not the same at all. and clear to everyone. Can you describe what you mean by that? it's not the outcome you really wanted. and you can accomplish so much more by bringing something as to how you not only maintain customers and how do we make all unnecessary steps go away they don't have to know you. that we have a place, and that place should be providing love to be, we heard on the mainstage so much about Kirk and that to me is really valued because when you're starting Do you have any examples or something you can say and then we ensure that our board members and our LEC They pay a lot of lip service to oh no, we care about If anybody's had a chance to look at our OK Google device, It's great to have you. we will have more from Lenovo Transform

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Rod Lappin, Lenovo & Najaf Husain, Cloudistics, Inc. | Lenovo Transform 2018


 

(upbeat music) >> Live, from New York City, it's theCUBE! Covering Lenovo Transform 2.0, brought to you by Lenovo! >> Welcome back to theCUBE's live coverage of Lenovo Transform. I'm your host, Rebecca Knight, along with my co-host, Stu Miniman. We've got two guests on the show right now, we've got Naj Husain, the CEO of Cloudistics, and we're welcoming back Rod Lappin, who is the Senior Vice President of Sales and Marketing here at Lenovo. Thanks so much for coming on the show. >> Thank you very much. >> Great to be here. Nice to meet you. >> So... >> Rod, why are you so lazy at this show? MCing the show, on theCUBE twice... (laughter) >> I know, it's been an exciting day, hasn't it? I've actually done a few meetings between I saw you last time as well so, I'm living on 2 and a half hours of sleep last night, and I'm running hot so I'm looking forward to a drink at the end of the night. >> Yeah, a well-deserved drink. >> Sleep fast, sleep fast. >> Exactly. So I want to start with you Naj. >> Yeah. >> Tell our viewers a little bit about Cloudistics, it's based in western Virginia, what do you do? >> Yeah, so we build a private cloud with a premium experience. We founded the company in 2013 on the idea of simplifying infrastructures. In our previous world, we actually lived the problem. So in our previous company, we actually took Amazon as an analog, and tried to move our resources at Amazon and simplify it. Because we were tired of managing complex infrastructure. So as a company of 500 people and a software development company, we wanted to simplify our world. So we went to Amazon, we spent 3 months or so developing codes of implement QA. Great, real simple. Don't have to worry about hardware at all. It's a great value proposition. All of a sudden we started to implement this thing, after month one it was 100,000 bucks. After month two, it was 150,000 a month. After month three, we're creating the 200,000 a month in fees to run Amazon, right. While the value proposition's all about "simplicity is awesome." The problem is, it's very very expensive. So as the company of 500 like I said, we had to figure out what to do next. So I spoke to my CTO and I said, how can we solve this problem? So he said, okay I can bring the infrastructure back on prep, great. So he priced that out, it cost less than one month of opex in Amazon. So we did, and then we had a problem where okay, now we need software to run on it, to make it work. We needed a virtualization platform. So we looked up what was out there, and the cost for it at the time in 2012, 2011, it was a million dollars in commercialization software. I said we can't do this, right? We're too small, we don't have the funds to do that. So we decided at that point, we're going to found the company to solve that problem, and democretize IT to give companies of any size the ability to implement cloud computing behind the firewall, at an affordable price. >> And you call it "Composable Cloud". >> We do. So when we looked at the market at that point, there was different types of technologies out there, and there was things called hyper-converged and traditional converged infrastructure. And what we did, is we took a page out of how the public cloud operated. And the way the public cloud operates is they have composable resources so you can scale resources independently. So I can scale networks separate from computes, separate from storage. And that's a big deal when you're running a cloud because you have to worry about economics. So when we architected the product, we started there. So we started with this scale-able architecture that's composable, so company's grow as they need to grow. They don't have to tie resources together, right, so there's no resource drift, we call it. It's independent scaling. And that's one of the big differentiators in our platform. >> So Rod, why don't you help bring in some of your customer views that you hear on this. I'm sorry but I smirk a little bit when I hear, "We're going to simplify things." (laughter) In my career, I've talked to lots of companies, and everybody, we always have the goal to be simple. >> Yes. >> "But, oh wait I need to change this a little bit, I need this other thing, oh wait I've got this Lenovo product, but oh, you've got this other product that's good, how do I manage all of these?" And Cloud was supposed to be, you know, just an easy button and low-cost and everything, and it's helped but it's also added new silos, and new things that I now have to get my arms around. So maybe set up for why you-- >> Yeah, sure. Well I think to Naj's point firstly, I think the Cloudistics solution is really unique. And it's very compelling, actually. It's a very compelling offering. Firstly because I know one management said that you could basically run storage, compute, as well as networking, sitting over the top of a hypervisor, on prem, his point? So to Naj's point, you had like 50% of the cost of a normal cloud infrastructure that would be going out into the market pool, and still have the management suite sitting up in the cloud that they obviously manage for you. That's very cool. But one of the other things that's very cool about the Cloudistics offering is you can scale up and scale out, depending on customers' requirement. So once you've got yourself in this composable cloud model, right? And you're actually running with Cloudistics, instead of saying okay, my business is growing, now it's getting bigger, I have to pay this much for an extra amount of x, whatever it might be, if you want more compute, you can have more compute. If you want more storage, you can have more storage. You can actually add the components of the cloud that you require, based on the consumption that your business is actually running to. And that's one of the very very compelling events that Cloudistics' offering actually has. >> Composable and customizable. >> Yeah, and very simple. One of the key tenants of the platform is making this thing really really simple. So when we designed the product when we started, we started with the application first because at the end of the day, that's what you're trying to run. You're not here to manage infrastructure, you're here to develop being agile in your business. So we focused everything on making it really simple to deploy, and making the hardware invisible, automating all of the updates, so you never have to see hardware. And all you can focus on is delivering your services. >> So I want you to get really specific for a second. >> Yeah. >> Because many of the things that I hear, they think, oh, reminds me of what the companies that do hyper-convert say that they're doing. >> Right. >> Simplicity in the enterprise... >> Right. >> Easy to manage, things like that. >> Yes. >> Is there a software offering, is there hardware involved-- >> Correct. >> How does this all go together, is this a management suite that ties in to what I have? >> That's a great question. >> Make sure I understand. >> Yeah, so it's a completely integrated hardware-software platform, so think of it like your iPhone. When you buy an iPhone, it's hardware-software beautifully integrated... >> Motorola's the same by the way. (laughter) Yeah, okay, Motorola, fine. But it's a phone that's integrated with hardware-software. You connect to the network, you're up and running, you download your apps, and you're done. It's a beautiful experience. So we took that as an analog for our platform. So literally, it's completely plug-in play cloud, you roll it in, plug it into your network, go to our Marketplace, log in, download apps and start running. You can run Containers, you can run Docker, you can run Windows Sequel, all those apps are available for you to run with a click. So businesses now can be much more agile, right? Because now they're worried about delivering services, not messing with multi-solid hardware. Right so now generalists now can manage this platform. DevOps can manage this platform. Just like the public cloud. Yep. >> So to make this setup really simple, what we're doing is we're taking the thick agile solution, which is that pre-configured, pre-set, rackable solution. So compute, storage and networking all in one solution. At factory, we're setting it up with all the Cloudistics structure that we need to send it out, and basically ship it on site for customers. They only need two plugs, right? A plug for the network, and a plug for power and basically it's ready to go. >> It's amazing. >> Rod can you help, so we were just talking about the big news with NetApp. >> Right. >> You know, you've got new relationships with tenants, how does this fit in the work folio? What are the customer kind of pain points as to when Lenovo would lead with this? >> I think that's a fair question, Stu. I think if you have a look at what our go-to-market strategy is in the hyper-conversion space. This is largely guided by customer demand. So, basically at a customer demands point, we'll go in and we'll obviously lead with our customers and understand what are the pain points they actually have in their environment. Because many customers have got different environments, and three years ago, everyone was like "I'm going to be an AWS jumper, or I'm going to be..." The reality is everyone's got so many different clouds in their environment, they've got so many different environments set up. You know, whether that's the Adobe Cloud and Marketing, or AWS, whatever it might be, you've got to manage all of these different environments. So it sort of is dependent purely on what the customers' environment is, where we actually go. Now, from our perspective, this is a brand new relationship, only 6 months old, we are setting up dedicated people specifically to sell this with Cloudistics, and I feel like it's got a really good future. We just got to get this business growing, and I think we're going to be talking to more customers about it. >> Yep. >> So who is your sweet spot? You said that the emphasis of starting this company was that companies of any size could be able to do these things, and act more agile, as you said. >> Right. >> So who is your sweet spot, what's your target? >> Yeah so we target a medium-sized enterprise. So you know, 500 employees to 5,000, kind of in that range is our initial target. And we drive the applications like Window Sequels applications, applications that rely on performance potentially, or even general purpose work clouds where they just want to simplify management of the stack. And as Rod was saying, the management of the platform's pretty unique, and the fact that that's in the cloud, the management of the platform is in the cloud. So it makes it very simple to manage. So from one central spot, I can manage my multiple stacks throughout my company, and it makes it very easy to employ applications and manage everything. >> Do you have any specific examples of sort of the pain points that you helped solve? >> Yeah, so in our case, it was really around driving simplicity. So in many companies, many medium-sized companies, they struggle with the complexity of multi-tiered infrastructure. So I have to have a virtualization expert, I have to have storage expert, I have to have a network expert. And I have to have an app expert as well. Right, I've got to make all those people work together. So businesses now are trying to be more agile to push applications out the door so they can run their business. So by all those interdependencies, it creates a lot of complexity. So we've cut out all of that and we've created a platform where you don't need all of those interdependencies. It's done for you. So it's literally plug and play, so businesses can get right to their work at deploying applications. >> So, there are a number of things that we've looked at, from a research standpoint of what makes a private cloud, and a lot of it is kind of measuring the bar against a public cloud. You said, simplicity, absolutely a good one. One of the ones that we're starting to see some movement in the private cloud, it's starting to go more opex. >> Right. >> As a service office. >> Correct. >> I was walking through the show before and talking to Lenovo people about that. Is that part of the discussion today, and maybe talk about how that works. >> It is, and the platform is fully tenanted for example. We took a page out of the public cloud where, if you go into any public cloud, you create yourself a virtual data center. And within that virtual data center, you can deploy your applications. With our platform you can do the same. You can have a pool of resources, we've extracted everything to pool. RAM, cores, and stores, that's all you need. You can allocate those to your constituents, your customers, your departments. And they have a completely multi-tenanted, fully secure environment to work under. Without impacting anybody else. And with our core technology around networking, we've completely isolated the layer 3 networking layer, to make sure it's highly secure within that box. >> I understand. So they can almost be like a service provider themselves? >> Yes. >> So I guess one of the things is, what about from the financial standpoint? Are things still allowing me to scale up and scale down, is it just in that box I can carve it up? You know Lenovo has an option that was like oh hey, I need to burst up for a certain season, but I'm not going to have to pay, or are there certain things they can do financially. >> Very, very interesting. So the platform is elastic in a sense, where you can plug in and play resources. You can add memory, you can add cores, you can add storage, you can network on demand. And jack it in and scale the resources. We are working on coming out in a future period a hybrid where you can burst and scale into public clouds, which is a big deal, right? Because we have very unique layer 3 networking technology, we can potentially stretch those networks into some other cloud, which is very interesting. So that means that our Lenovo customers can then burst into on demand, on the monthly payroll system, into a public cloud if necessary. So that's a future thing we're working on. >> To your points as a service, you heard today obviously as we had a little bit of a keynote up there, Kirk hinted at the fact that we're trying to drive as a service solution around on the hardware, which really matches perfectly with the Cloudistics solution that Naj was just talking about. >> Yes. >> We're really, really close to this. I would have loved to have been one of our announcers today. But we've got a few other things going on. So we will come forward in the market as a service, fully metering as a service solution that we think is very compelling in market to match up with the Cloudistics offering very, very shortly actually. >> It's fun. >> So how are you getting the word out? I mean we already know you need to increase your budget, that was our last guest who said that. (laughter) >> Exactly, so Naj and I went on our focal about this decision this week. >> Yes. >> We need to get the word out a lot more aggressively, and a lot more compelling than we are today. So we have dedicated resources now in Western Europe and North America, we're about to expand our dedicated resources into China and the Asian Pacific, and then down into Latin America. So we start off by dedicating people on the street that are actually going to be at the start talking to customers. Then we're going to have to drive into a marketing campaign of some description, so we can actually start to drive a more compelling story to market, so they actually get to know what Naj's company has developed. Because once again, it's really compelling. >> Right, great. Well Naj, Rod, thanks so much for coming on the show, it was great having you. >> Thank you. >> Thanks very much. >> I'm Rebecca Knight with Stu Miniman, we will have more from Lenovo Transform and theCUBE's live coverage in just a little bit. (upbeat music)

Published Date : Sep 13 2018

SUMMARY :

brought to you by Lenovo! Thanks so much for coming on the show. Nice to meet you. Rod, why are you so lazy at this show? and I'm running hot so I'm looking forward to a So I spoke to my CTO and I said, So we started with this scale-able architecture So Rod, why don't you help bring in and new things that I now have to get my arms around. So to Naj's point, you had like 50% of the cost And all you can focus on is delivering your services. Because many of the things that I hear, they think, When you buy an iPhone, it's hardware-software So we took that as an analog for our platform. So to make this setup really simple, the big news with NetApp. specifically to sell this with Cloudistics, able to do these things, and act more agile, as you said. So you know, 500 employees to 5,000, So I have to have a virtualization expert, in the private cloud, it's starting to go more opex. and talking to Lenovo people about that. You can allocate those to your constituents, So they can almost be like a service provider themselves? So I guess one of the things is, So the platform is elastic in a sense, on the hardware, which really matches perfectly So we will come forward in the market as a service, I mean we already know you need to increase your budget, Exactly, so Naj and I went on our focal So we start off by dedicating people on the street Well Naj, Rod, thanks so much for coming on the show, we will have more from Lenovo Transform

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Madhu Matta, Lenovo & Dr. Daniel Gruner, SciNet | Lenovo Transform 2018


 

>> Live from New York City it's theCube. Covering Lenovo Transform 2.0. Brought to you by Lenovo. >> Welcome back to theCube's live coverage of Lenovo Transform, I'm your host Rebecca Knight along with my co-host Stu Miniman. We're joined by Madhu Matta; He is the VP and GM High Performance Computing and Artificial Intelligence at Lenovo and Dr. Daniel Gruner the CTO of SciNet at University of Toronto. Thanks so much for coming on the show gentlemen. >> Thank you for having us. >> Our pleasure. >> So, before the cameras were rolling, you were talking about the Lenovo mission in this area to use the power of supercomputing to help solve some of society's most pressing challenges; and that is climate change, and curing cancer. Can you talk a little bit, tell our viewers a little bit about what you do and how you see your mission. >> Yeah so, our tagline is basically, Solving humanity's greatest challenges. We're also now the number one supercomputer provider in the world as measured by the rankings of the top 500 and that comes with a lot of responsibility. One, we take that responsibility very seriously, but more importantly, we work with some of the largest research institutions, universities all over the world as they do research, and it's amazing research. Whether it's particle physics, like you saw this morning, whether it's cancer research, whether it's climate modeling. I mean, we are sitting here in New York City and our headquarters is in Raleigh, right in the path of Hurricane Florence, so the ability to predict the next anomaly, the ability to predict the next hurricane is absolutely critical to get early warning signs and a lot of survival depends on that. So we work with these institutions jointly to develop custom solutions to ensure that all this research one it's powered and second to works seamlessly, and all their researchers have access to this infrastructure twenty-four seven. >> So Danny, tell us a little bit about SciNet, too. Tell us what you do, and then I want to hear how you work together. >> And, no relation with Skynet, I've been assured? Right? >> No. Not at all. It is also no relationship with another network that's called the same, but, it doesn't matter. SciNet is an organization that's basically the University of Toronto and the associated research hospitals, and we happen to run Canada's largest supercomputer. We're one of a number of computer sites around Canada that are tasked with providing resources and support, support is the most important, to academia in Canada. So, all academics, from all the different universities, in the country, they come and use our systems. From the University of Toronto, they can also go and use the other systems, it doesn't matter. Our mission is, as I said, we provide a system or a number of systems, we run them, but we really are about helping the researchers do their research. We're all scientists. All the guys that work with me, we're all scientists initially. We turned to computers because that was the way we do the research. You can not do astrophysics other than computationally, observationally and computationally, but nothing else. Climate science is the same story, you have so much data and so much modeling to do that you need a very large computer and, of course, very good algorithms and very careful physics modeling for an extremely complex system, but ultimately it needs a lot of horsepower to be able to even do a single simulation. So, what I was showing with Madhu at that booth earlier was results of a simulation that was done just prior us going into production with our Lenovo system where people were doing ocean circulation calculations. The ocean is obviously part of the big Earth system, which is part of the climate system as well. But, they took a small patch of the ocean, a few kilometers in size in each direction, but did it at very, very high resolution, even vertically going down to the bottom of the ocean so that the topography of the ocean floor can be taken into account. That allows you to see at a much smaller scale the onset of tides, the onset of micro-tides that allow water to mix, the cold water from the bottom and the hot water from the top; The mixing of nutrients, how life goes on, the whole cycle. It's super important. Now that, of course, gets coupled with the atmosphere and with the ice and with the radiation from the sun and all that stuff. That calculation was run by a group from, the main guy was from JPL in California, and he was running on 48,000 cores. Single runs at 48,000 cores for about two- to three-weeks and produced a petabyte of data, which is still being analyzed. That's the kind of resolution that's been enabled... >> Scale. >> It gives it a sense of just exactly... >> That's the scale. >> By a system the size of the one we have. It was not possible to do that in Canada before this system. >> I tell you both, when I lived on the vendor side and as an analyst, talking to labs and universities, you love geeking out. Because first of all, you always have a need for newer, faster things because the example you just gave is like, "Oh wait." "If I can get the next generation chipset." "If the networking can be improved." You know you can take that petabyte of data and process it so much faster. >> If I could only get more money to buy a bigger one. >> We've talked to the people at CERN and JPL and things like that. - Yeah. >> And it's like this is where most companies are it's like, yeah it's a little bit better, and it might make things a little better and make things nice, but no, this is critical to move along the research. So talk a little bit more about the infrastructure and what you look for and how that connects to the research and how you help close that gap over time. >> Before you go, I just want to also highlight a point that Danny made on solving humanity's greatest challenges which is our motto. He talked about the data analysis that he just did where they are looking at the surface of the ocean, as well as, going down, what is it, 264 nautical layers underneath the ocean? To analyze that much data, to start looking at marine life and protecting marine life. As you start to understand that level of nautical depth, they can start to figure out the nutrients value and other contents that are in that water to be able to start protecting the marine life. There again, another of humanity's greatest challenge right there that he's giving you... >> Nothing happens in isolation; It's all interconnected. >> Yeah. >> When you finally got a grant, you're able to buy a computer, how do you buy the computer that's going to give you the most bang for your buck? The best computer to do the science that we're all tasked with doing? It's tough, right? We don't fancy ourselves as computer architects; we engage the computer companies who really know about architecture to help us do it. The way we did our procurement was, 'Ok vendors, we have a set pot of money, we're willing to spend every last penny of this money, you give us the biggest and the baddest for our money." Now, it has to have a certain set of criteria. You have to be able to solve a number of benchmarks, some sample calculations that we provided. The ones that give you the best performance that's a bonus. It also has to be able to do it with the least amount of power, so we don't have to heat up the world and pay through the nose with power. Those are objective criteria that anybody can understand. But then, there's also the other criteria, so, how well will it run? How is it architected? How balanced is it? Did we get the iOS sub-system for all the storage that was the one that actually meets the criteria? What other extras do we have that will help us make the system run in a much smoother way and for a wide variety of disciplines because we run the biologists together with the physicists and the engineers and the humanitarians, the humanities people. Everybody uses the system. To make a long story short, the proposal that we got from Lenovo won the bid both in terms of what we got for in terms of hardware and also the way it was put together, which was quite innovative. >> Yeah. >> I want to hear about, you said give us the biggest, the baddest, we're willing to empty our coffers for this, so then where do you go from there? How closely do you work with SciNet, how does the relationship evolve and do you work together to innovate and kind of keep going? >> Yeah. I see it as not a segment or a division. I see High Performance Computing as a practice, and with any practice, it's many pieces that come together; you have a conductor, you have the orchestra, but the end of the day the delivery of that many systems is the concert. That's the way to look at it. To deliver this, our practice starts with multiple teams; one's a benchmarking team that understands the application that Dr. Gruner and SciNet will be running because they need to tune to the application the performance of the cluster. The second team is a set of solution architects that are deep engineers and understand our portfolio. Those two work together to say against this application, "Let's build," like he said, "the biggest, baddest, best-performing solution for that particular application." So, those two teams work together. Then we have the third team that kicks in once we win the business, which is coming on site to deploy, manage, and install. When Dr. Gruner talks about the infrastructure, it's a combination of hardware and software that all comes together and the software is open-source based that we built ourselves because we just felt there weren't the right tools in the industry to manage this level of infrastructure at that scale. All this comes together to essentially rack and roll onto their site. >> Let me just add to that. It's not like we went for it in a vacuum. We had already talked to the vendors, we always do. You always go, and they come to you and 'when's your next money coming,' and it's a dog and pony show. They tell you what they have. With Lenovo, at least the team, as we know it now, used to be the IBM team, iXsystems team, who built our previous system. A lot of these guys were already known to us, and we've always interacted very well with them. They were already aware of our thinking, where we were going, and that we're also open to suggestions for things that are non-conventional. Now, this can backfire, some data centers are very square they will only prescribe what they want. We're not prescriptive at all, we said, "Give us ideas about what can make this work better." These are the intangibles in a procurement process. You also have to believe in the team. If you don't know the team or if you don't know their track record then that's a no-no, right? Or, it takes points away. >> We brought innovations like DragonFly, which Dr. Dan will talk about that, as well as, we brought in for the first time, Excelero, which is a software-defined storage vendor and it was a smart part of the bid. We were able to flex muscles and be more creative versus just the standard. >> My understanding, you've been using water cooling for about a decade now, maybe? - Yes. >> Maybe you could give us a little bit about your experiences, how it's matured over time, and then Madhu will talk and bring us up to speed on project Neptune. >> Okay. Our first procurement about 10 years ago, again, that was the model we came up with. After years of wracking our brains, we could not decide how to build a data center and what computers to buy, it was like a chicken and egg process. We ended up saying, 'Okay, this is what we're going to do. Here's the money, here's is our total cost of operation that we can support." That included the power bill, the water, the maintenance, the whole works. So much can be used for infrastructure, and the rest is for the operational part. We said to the vendors, "You guys do the work. We want, again, the biggest and the baddest that we can operate within this budget." So, obviously, it has to be energy efficient, among other things. We couldn't design a data center and then put in the systems that we didn't know existed or vice-versa. That's how it started. The initial design was built by IBM, and they designed the data center for us to use water cooling for everything. They put rear door heat exchanges on the racks as a means of avoiding the use of blowing air and trying to contain the air which is less efficient, the air, and is also much more difficult. You can flow water very efficiently. You open the door of one of these racks. >> It's amazing. >> And it's hot air coming out, but you take the heat, right there in-situ, you remove it through a radiator. It's just like your car radiator. >> Car radiator. >> It works very well. Now, it would be nice if we could do even better by doing the hot water cooling and all that, but we're not in a university environment, we're in a strip mall out in the boonies, so we couldn't reuse the heat. Places like LRZ they're reusing the heat produced by the computers to heat their buildings. >> Wow. >> Or, if we're by a hospital, that always needs hot water, then we could have done it. But, it's really interesting how the option of that design that we ended up with the most efficient data center, certainly in Canada, and one of the most efficient in North America 10 years ago. Our PUE was 1.16, that was the design point, and this is not with direct water cooling through the chip. >> Right. Right. >> All right, bring us up to speed. Project Neptune, in general? >> Yes, so Neptune, as the name suggests, is the name of the God of the Sea and we chose that to brand our entire suite of liquid cooling products. Liquid cooling products is end to end in the sense that it's not just hardware, but, it's also software. The other key part of Neptune is a lot of these, in fact, most of these, products were built, not in a vacuum, but designed and built in conjunction with key partners like Barcelona Supercomputer, LRZ in Germany, in Munich. These were real-life customers working with us jointly to design these products. Neptune essentially allows you, very simplistically put, it's an entire suite of hardware and software that allows you to run very high-performance processes at a level of power and cooling utilization that's like using a much lower processor, it dissipates that much heat. The other key part is, you know, the normal way of cooling anything is run chilled water, we don't use chilled water. You save the money of chillers. We use ambient temperature, up to 50 degrees, 90% efficiency, 50 degree goes in, 60 degree comes out. It's really amazing, the entire suite. >> It's 50 Celsius, not Fahrenheit. >> It's Celsius, correct. >> Oh. >> Dr. Bruner talked about SciNet with the rado-heat exchanger. You actually got to stand in front of it to feel the magic of this, right? As geeky as that is. You open the door and it's this hot 60-, 65-degree C air. You close the door it's this cool 20-degree air that's coming out. So, the costs of running a data center drop dramatically with either the rado-heat exchanger, our direct to node product, which we just got released the SE650, or we have something call the thermal-transfer module, which replaces a normal heat sink. Where for an air cool we bring water cool goodness to an air cool product. >> Danny, I wonder if you can give us the final word, just the climate science in general, how's the community doing? Any technological things that are holding us back right now or anything that excites you about the research right now? >> Technology holds you back by the virtual size of the calculations that you need to do, but, it's also physics that hold you back. >> Yes. Because doing the actual modeling is very difficult and you have to be able to believe that the physics models actually work. This is one of the interesting things that Dick Peltier, who happens to be our scientific director and he's also one of the top climate scientists in the world, he's proven through some of his calculations that the models are actually pretty good. The models were designed for current conditions, with current data, so that they would reproduce the evolution of the climate that we can measure today. Now, what about climate that started happening 10,000 years ago, right? The climate was going on; it's been going on forever and ever. There's been glaciations; there's been all these events. It turns out that it has been recorded in history that there are some oscillations in temperature and other quantities that happen about every 1,000 years and nobody had been able to prove why they would happen. It turns out that the same models that we use for climate calculations today, if you take them back and do what's called paleoclimate, you start with approximating the conditions that happened 10,000 years ago, and then you move it forward, these things reproduce, those oscillations, exactly. It's very encouraging that the climate models actually make sense. We're not talking in a vacuum. We're not predicting the end of the world, just because. These calculations are right. They're correct. They're predicting the temperature of the earth is climbing and it's true, we're seeing it, but it will continue unless we do something. Right? It's extremely interesting. Now he's he's beginning to apply those results of the paleoclimate to studies with anthropologists and archeologists. We're trying to understand the events that happened in the Levant in the Middle East thousands of years ago and correlate them with climate events. Now, is that cool or what? >> That's very cool. >> So, I think humanity's greatest challenge is again to... >> I know! >> He just added global warming to it. >> You have a fun job. You have a fun job. >> It's all the interdisciplinarity that now has been made possible. Before we couldn't do this. Ten years ago we couldn't run those calculations, now we can. So it's really cool. - Amazing. Great. Well, Madhu, Danny, thank you so much for coming on the show. >> Thank you for having us. >> It was really fun talking to you. >> Thanks. >> I'm Rebecca Knight for Stu Miniman. We will have more from the Lenovo Transform just after this. (tech music)

Published Date : Sep 13 2018

SUMMARY :

Brought to you by Lenovo. and Dr. Daniel Gruner the CTO of SciNet and that is climate change, and curing cancer. so the ability to predict the next anomaly, and then I want to hear how you work together. and the hot water from the top; The mixing of nutrients, By a system the size of the one we have. and as an analyst, talking to labs and universities, to buy a bigger one. and things like that. and what you look for and how that connects and other contents that are in that water and the humanitarians, the humanities people. of that many systems is the concert. With Lenovo, at least the team, as we know it now, and it was a smart part of the bid. for about a decade now, maybe? and then Madhu will talk and bring us up to speed and the rest is for the operational part. And it's hot air coming out, but you take the heat, by the computers to heat their buildings. that we ended up with the most efficient data center, Right. Project Neptune, in general? is the name of the God of the Sea You open the door and it's this hot 60-, 65-degree C air. by the virtual size of the calculations that you need to do, of the paleoclimate to studies with anthropologists You have a fun job. It's all the interdisciplinarity We will have more from the Lenovo Transform just after this.

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Rod Lappin, Lenovo & Roger Cox, Gartner | Lenovo Transform 2018


 

>> Live from New York City, It's theCUBE! Covering Levnovo Transform 2.0. Brought to you by Lenovo. (techno music) >> Welcome back to theCUBE's live coverage of Lenovo Transform here in New York City. I'm your host Rebecca Knight along with my co-host Stu Miniman. We're joined by Rod Lappin. He is the senior vice president in marketing here at Lenovo. And Roger Cox, the research vice president at Gartner. Thank you much, gentlemen for coming on theCUBE. >> Thanks for having us! Excited. >> So the big news for the day, NetApp, Lenvovo Two global powerhouses joining forces I want to hear Rod, the Lenovo speil, and then I want to hear your analysis of the deal and what you make of it. So why don't you go ahead. >> Yes, so obviously we're really really excited, Rebecca. It's a great day for us. I think it's something that we've been really planning with NetApp for obviously a long time, and to actually have it come to fruition is really exciting for all of us, right. So as you would have known, probably, our storage offering in market has been quite small up until now. We're addressing about 15% of the market. With this new deal with NetApp we're sort of in the TAM the target market. We can after up to about 92%. We've been quite good at storage. We've been growing about 2X the market average in Flash, over 100% year on year, but we haven't really had the full product range that we've needed to really address out customers' needs, and so, now having this, having this deal now with NetApp means we can go after our customers and really bring value to them the way that we have wanted and definitely the way our customers are asking us to. >> And so that's my question. Was it customer driven? Was it them saying: We just need you to able to do more or what? >> I think if you look at our core business last quarter, Gartner, obviously, ranked us as the fastest growing server business globally. We grew 68% year on year on our revenue last quarter. And so, with the momentum we've got now as a business, we're seeing our customers want us to do more. We're number one in customer satisfaction, number one in reliability, so they see value in us generally but we had sort of what I would classify as a subsegment of the storage market that we want to address. And of course our customers are saying to us: Hey, we want you to do more for us because we like the way you've performed. So it's been good for us. We're excited >> Yeah. >> So, Rodger you know a thing or two about the storage industry and NetApp specifically. So give us the customer viewpoint. You talked to a lot of them. >> Well, first of all let's say this is one of the better kept secrets because it never leaked out. So really haven't been getting customer calls on this event yet but I'm sure we will starting today be getting a lot >> Yeah, they brought a few analysts down to RTP in July and I remember, Rodger you said: What do I do when the customers call? and they're like, shh, shh. Customers aren't going to call. We're going to keep it under wraps. >> And they did a good job of it. But anyways, what it means, I think, to Lenovo is it really elevates Lenovo's standing as a provider of IT technology for the data center. So they now have, not only a very competitive server offering, which Rod's talked about quite a bit, they have what many believe to be one of the best storage offerings in the business. And now they can go compete head to head against Dell EMC, as well as with HPE, which would be the two larger competitors that they have to deal with. So it's going to be very good in terms of providing an alternative to clients for data center technology-involved storage. Good thing. We like competition. >> Absolutely, and we want to be part of it. I think up until now we probably haven't been able to. So when you look at how we're going to market, my field sales team has been planning with the NetApp field's also. We've been basically coordinating how we go to market where do we attack together, where do we have conflict, where do we not. So we actually go in and really focus in on those core competitors that Roger's just described which is where we want to go. >> In the keynote this morning it said from a channel standpoint, there's not a lot of overlap which, on the one hand, I'm saying: Well, sounds like we'll need a lot of training then. But how do you hit the ground running fast? >> So we are already ready to go. We start shipping tomorrow, so that's the good thing about this announcement. Like Roger said, we kept it under wraps, but we are ready to manufacture and go. So, I think it's a really exciting spot for us. From a go-to-market perspective in the channel, NetApp has traditionally been very much about engaging end users, fulfilling through the channel, but engaging end users. Where Lenovo's got a much stronger forte around mid-market and SMB. And we've got a much stronger forte in emerging market, so if you actually start to split geographically the world up a little bit and then you can start to split how we got to market a little you can actually find some really big parts of the market that we don't conflict at all that we can go after. >> But you see, from my point of view, the bigger challenge they have is to go to market. Now they could say there's not much overlap, but you know there's always overlap. There's going to be certain accounts where Lenovo already has a position, and maybe NetApp has a position, too. Then, who's going to do what given a time? So, the biggest challenge that Lenovo has here is also a challenge for NetApp is how they manage together the go to market motion, as well as the service and support because Lenovo's going to have level one, level two support responsibility. They're going to have that revenue to go for support. We'll see how that works out over time. >> I want to ask you what your advice would be to Lenovo leadership in terms of, this deal enables it to go after bigger players and to take over more of the market. But when it's now going head to head with Dell EMC , what do you think it should focus on? >> I think it should focus more on marketing. The products speak for themselves. The competency of these products are well-known. Besides this, it gives Lenovo the opportunity to become more cloud-friendly, too. Because they also have access to all of the software out of NetApp's cloud data services organization. So my main advice would be to Rod, because he's responsible for this, (Rod and Rebecca laugh) is put more wood behind arrow. Get Huawei to put up more money to accentuates the marketing of the product. Create more enthusiasm about the fact that you're now up at another level in terms of being an IT provider to the data center. >> It's a well kept secret as you started out by saying >> Yeah! >> That's right so we've got a business case that we've put together that's starting today obviously. Which involves us getting out and starting to hit the ground running with a lot of media. There's a lot of social media noise today on it obviously. Thanks very much to people like yourselves which is great. And I think we're going to see a lot more marketing-based initiative that run both through the channel as well as to the end users across our, what I classify as our T-1 countries to start with. To Roger's point, though, when we look at the go-to-market, we basically categorize in all the accounts into four boxes. Those accounts where NetApp's very strong and Lenovo's very strong which means Lenovo's strong from the server perspective. NetApp's very strong from the storage perspective. >> FAP would be one of those. >> That's right. That's a very good example. And in that environment, we're going to collaborate and show them we're communicating with each other and ultimately, not fight with each other. We're going to recognize that we want to continue to protect our server business. They're protecting their storage business. We don't want to touch that. In a place where Lenovo, for example, may be weak and NetApp very strong, so they're got a very good storage relationship, we want them to bring our servers into that space. Because obviously if they don't bring us in, then one of our key competitors that is also competitive in NetApp is going to have a foot in the door there somewhere. So, we're going to drive a little bit of a different strategy in that environment. Then, we've got obviously the third environment where Lenovo's very strong from a server perspective and NetApp's nowhere. In that environment, it's free fields for Lenovo to go after that with our new storage array. And then obviously, where we're both neither engaging those customers, it's in acquisition for both. We're going to play and ultimately go after them. There's some really great things that we've been able to put together with this relationship. Like for example, comp neutrality. So, the NetApp teams when we go into that third and fourth box I was just talking about, the NetApp sales force is going to paid the same whether it goes on a Lenovo hardware or goes on the NetApp hardware. So, we've got some pieces that sort of ensure that we don't have conflicts and we're all aligned to ultimately grow and compete with Dell EMC and HPE. >> So, Roger There have been some interesting server and storage partnerships. I think back a decade ago, Dell and EMC did billions of dollars together. It eventually broke up, and then what do you know, it went back together. I think five years ago, NetApp had pretty strong server partnership there. The storage market has changed a lot in the five to ten years. Tell our audience a little bit how NetApp's different, how the storage market's different, and how customers should be thinking about an arrangement like this. >> Well, the storage market's different because there's more alternatives for storage. There's the Cloud: AWS, Azure, even Google Cloud. You get over to Asia, Alibaba over in Asia and so forth. So that's had a very large impact on on-premises storage. The other one is hyper converged. Lenovo's very much a hyper converged business. They have relationships with Nutanix. They've got them with VMware. They have them with Pivot3 and some others. And so, all of these things come together to create a different alternative to the classical three-tier infrastructure: server, networking, and storage. So, all those things are going to exist. And, the upright storage market, while it may be a declining market from a revenue perspective, has a long payoff. It's going to be like mainframe, so it'll be here forever. Like Tate, here forever. It's like me. I'll be here forever. (Rod and Rebecca laugh) So right now, Stu, we're seeing a little bit of a bubble. So we are getting a bubble interns of, this is a good time by the way for Lenovo to have this partnership because there is more likelihood of increase spending for IT. Good economy in the States, good economy over in Europe. Good economy around the world for that matter. I think it's going to last another couple years. 2018, 2019, maybe in the 20's before it starts tailing off again. So the way people are talking to me now, it's kind of like a flush. Hey, we got all this money. We're going to go spend it. Refresh everything. Get more over into Flash. I think they will sell a lot of Flash, even with the entry product, what they call a DE. I think they'll sell a lot of Flash there. And of course up in the DM series, which is the equivalent of NetApp's A200, A300 which are top tier products. They'll sell a lot of Flash there, too. >> I would say as what you just mentioned, the traditional storage market is reducing, but Flash is obviously growing. NetApp last quarter was the number one Flash company in the world. 27.6% market share-- >> Where do I check that out? (Rebecca laughs) That comes from another source >> That comes from another source, yeah sorry. But they hit number one last quarter according to an unknown source. But I think that's really encouraging, right? And at that part of the market Flash is about 30-40% of the overall storage market right now and easily the fastest growing. So this product range really drives an all-Flash array type solution that we can actually take advantage of. >> Rod, we want to get your perspective China, too. That's a big piece of this announcement. Maybe you an talk a little bit about that. I think Roger's got some comments on it. >> Well, think this is a good deal for NetApp. This is the reason why I think maybe the channel conflict won't be as bad as it was for the Dell EMC guys. This is the way for NetApp. NetApp wants to go more and more towards the Cloud. You look at their strategy. It's going more and more towards the Cloud with all of the Cloud data services software that they're developing. And so they're putting more and more emphasis on that. At the same time, the relationship they have with Lenovo gives them the opportunity to get really a creative revenue that otherwise would not get. Allows them maybe to reduce the burden that they would have under manufacturing SGNE expenses and stuff like that. But the big benefit is China. They JB in China is going to give NetApp a entry into China that otherwise would not be able to get because of the laws that the People's Republic of China have. It's a big deal. >> I think we're really excited about China. Obviously that's one of the cornerstones of the deal. So it's an independent organization that's going to be set up. Lenovo will have 51% ownership. NetApp will have 49. Seven board members. Four of them will be Lenovo. Three of them will be NetApp. And ultimately we are going to have that organization just purely specializing on the Lenovo product that is designed by NetApp originally. And it's going to be doing joint IP. We'll have joint developers in there. We'll be able to leverage my existing sales force in China, that's our traditional sales force, to go and drive for everything from a tier one city all the way down to a tier six, tier seven city in PRC. But, that joint venture itself will just be a specialist organization specifically on storage. It's really exciting. >> The thing about the JB it's very very important. Whatever is developed by the JB has to stay in China. That software cannot be taken outside of China because of all the geopolitical issues that you have around the world. Big point. >> Yeah, and a challenge. >> Absolutely It's a challenge that both NetApp and Lenovo have to manage with respect to each other. >> Just for the record, I'm not totally sure. If we develop something in the joint venture, I'm not totally sure that we have to keep that in China. >> I'm not saying that legally you have to. I'm saying emotionally you should. >> Emotional we should. >> Ahhh... >> I was going to say... >> There might be some government concerns on some of that. >> I think it's always going to depend on the government. And we don't want to get into a geopolitical conversation. I think Europe for example will be a lot more liberally open to that sort of stuff >> Speak a little bit about the cultures coming together. NetApp. You've been working on this deal together. sometimes that can be the strength or the challenge. >> I think company cultures are always challenging. And when you get two companies that are, especially right now, as we've heard this morning in some of the sessions, turning the corner. They're both growing. They're both doing very well at the moment. So, there's always a level of confidence, shall we say, in both those situations that you've just got to break down. And I think what we've done very successfully this time is Wei Wei, and George and Kirk, and George and Henri Ricard and myself and Brad Anderson, you saw today who was actually up on stage with us today as well working with us as the executive sponsor on that side. We're lining up our executives globally. All of the field team for Henri Ricard's team and my field team globally have all been interlocking with each other. They're account planning. They're territory planning. We're really trying to break down any of the walls the way may have from a cultural perspective. And really drive a much more open conversation, so we don't get caught out early in the deal. There's a escalation process in the deal. So it goes to a geo level up and then ends up with Henri and myself to actually manage worldwide if something was to get really out of control. But, at the moment, day one, don't see any issues. Seems to be going okay, touch wood. >> They both, Brad and Kirk, said they're complementary companies. Is that your perspective, too? Would you agree with that? >> Well, I think they gave complementary purposes. The interesting thing here is this thing's coming together when both companies are on the uptick. It's not because, go back three years ago and look at where NetApp was three years ago versus where they are today. So it's coming together when both companies, and matter of fact, go back to look at Lenovo two years ago as well >> Absolutely. >> So it's been an uptick that happened here over the last three years, so this thing's coming together when both companies are doing quite well in that respect. >> So-- >> By the way I want to mention Gartner will be publishing a report in September on this transaction from NetApp's point of view. And we'll be publishing a report on in November on this transaction from Lenovo's point of view. >> Great, so one of the things people like Roger and I have to do is, we look at how we would say whether something's successful or not. So I want to get your point first too and then when you look out six, 12, 18 months from now, whether it is successful and the thing I have to say is Kirk and Brad said, well, our goal is to number three in China, and I said isn't that a low bar? Aren't you practically on day one? I mean you're two joint companies. It's going to be there? >> I can't count on my boss to be honest with you. >> You've got the sales team. I know you can do that. >> I would love to. I think at the moment let's just talk about the joint venture for a second. I think the point is at the moment we are only 15% addressable market with our existing range. And so at the moment, we're saying, hey we can address 15% of the market. That puts us way outside of the number 10 slot in PRC. So, to say we want to be number three, is quite ambitious. Especially because we want to try to do it in the next couple of years. So, I actually feel like he's being quite aggressive from a growth perspective, so I think that's quite balanced. Outside of that, I really want to measure us on profitable growth. We really want to diversify our share of wallet and our customer base. We've got a great customer base now from a server perspective. We need to really expand that to ensure that we're taking advantage of the customer feedback we've had. So, I think that's a pretty good spot. >> At the end of the day, the success of non-success of this program is in Rod's hands. (laughing) On the one hand, >> I love the pressure you're putting me under >> And then Laura, on the services support side. People will support this program if they get good quality service and support. So, you have to keep that up for this program. >> Absolutely, and at the moment, the services model is level one and level two is run by Lenovo internally and then level three escalation runs into the NetApp program. We believe we've got a model that runs well. >> A good note to end on. Thanks so much for coming on theCUBE Rod and Roger. >> Thank you very much. >> Thanks for having us I appreciate it very much. It's my inaugural time here. >> First of many. I'm Rebecca Knight for Stu Miniman. We will have more from theCUBE at Lenovo Transform just in a little bit. (techno music)

Published Date : Sep 13 2018

SUMMARY :

Brought to you by Lenovo. He is the senior vice president Thanks for having us! So the big news for the day, NetApp, Lenvovo We're addressing about 15% of the market. We just need you to able to do more or what? a subsegment of the storage market that we want to address. the storage industry and NetApp specifically. of the better kept secrets because it never leaked out. We're going to keep it under wraps. So it's going to be very good in terms of providing I think up until now we probably haven't been able to. In the keynote this morning it said From a go-to-market perspective in the channel, the bigger challenge they have is to go to market. and to take over more of the market. Because they also have access to all of the software the go-to-market, we basically categorize in the NetApp sales force is going to paid the same in the five to ten years. I think it's going to last another couple years. Flash company in the world. And at that part of the market Flash is about 30-40% Rod, we want to get your perspective China, too. because of the laws that So it's an independent organization that's going to be set up. Whatever is developed by the JB has to stay in China. have to manage with respect to each other. Just for the record, I'm not totally sure. I'm not saying that legally you have to. government concerns on some of that. I think it's always going to depend on the government. sometimes that can be the strength or the challenge. So it goes to a geo level up and then ends up Would you agree with that? and matter of fact, go back to look at Lenovo two years ago the last three years, so this thing's coming together By the way I want to mention have to do is, we look at how we would say You've got the sales team. So, to say we want to be number three, is quite ambitious. At the end of the day, the success of non-success on the services support side. Absolutely, and at the moment, the services model A good note to end on. I appreciate it very much. First of many.

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Melissa Massa, Lenovo | Lenovo Transform 2018


 

>> Live from New York City, it's theCUBE, covering Lenovo Transform 2.0 brought to you by Lenovo. >> Welcome back to theCUBE's live coverage of Lenovo Transform here in New York City. I'm your host Rebecca Knight along with my co-host Stu Miniman. We're joined by Melissa Massa. She is the Executive Director of Hyperscale Sales. Thanks so much for coming on theCUBE. >> Thank you, thank you for having me. It's quite exciting. >> It is, it is very exciting. You're a cube newbie. >> I'm a cube newbie, yes. >> So this is very exciting. I'm sure it's the first of many visits. So Melissa we're at this real inflection point in technology and in AI as AI is ushering in this new wave with increasing use of big data and analytics and machine learning. All this means hyperscale is increasingly important. Can you just set the stage for our viewers a little bit about where we are in this-- >> Absolutely, yeah the transformation is really taking place in this industry that we know and love. And it's really amazing at how fast rapid the change is coming so if you look at in the past traditional one U two U type compute were the standard requirements right and today it's much more complex. It's becoming a much faster paced and you look at some of the big guys out there right from the top ten space. They're really helping to evolve AI and machine learning much faster as it's part of the cloud now and it's centric from the cloud space. So it's making things whether it's for personal use, for play, for business or for good humanity type areas. It's really helping involve and change the space altogether. >> One of the themes we've talked about in our kickoff there is Lenovo has a global presence, but it's also through a lot of partnerships. So Intel, Nvidia of course has to be very important in the AI space, you know, people like Microsoft and VMware. That's very much you know, some of those last ones especially look like Microsoft and VMware very much on the enterprise side. The cloud, the hyperscale, you mentioned the top 10 providers. What are the pieces, what are they looking for? What's the expertise that Lenovo brings that helps you fight in this very competitive real tight margin and very demanding ever-changing marketplace? >> You know this marketplace well? You sum it up very well, but in this in this marketplace, when you look at what the big guys are doing right and then you talk about partnerships, in our space, we don't come in and we don't have predisposition in terms of what we're going to. It's really through understanding what they're trying to do with technology and the direction they're going and it's interesting because at Lenovo we have several hundred engineers now dedicated just in our hyperscale organization, but we have 2000 engineers across the globe. So this really allows us to tap into this expertise in our organization, everything from even HPC aspects to multi socket boxes to different types of platforms, you look at ARM, you can look at AMD, look at Intel. So we don't really try to be one provider. We try to be the provider for our customers, and what their needs and where their requirements are going. >> So where have you seen the most success and we're looking forward do you see the growth coming from? >> Yeah we've started out a little bit different in this space. I think a lot of companies take a while getting their name out and getting traction, trying to grow up in what I'll call more that tier two that tier three space. Lenovo really has come into the tier one space. We're very fortunate in that aspect that we kind of are doing more of a top-down trajectory, so we've been very successful. I think you've heard Kirk talk about and you'll hear us continue to talk about the partnerships we have today with ten of the largest, truth be known, I've got pilots going on with the others. I think in a very short period of time we'll be talking about what we're doing across all of the top ten that is really unique to Lenovo, but again I think one of the reasons there's been success there is there's an availability of an engineer to engineer relationship we bring to the table that is really unique and allows our customers as they're going through this evolution with this change in the cloud space, they're realizing that there's not always the expertise they need in house. They've got to go outside and external and look for help in certain areas. One of the areas is we have an eight socket box and it's a great box with an incredibly high memory footprint and there's not a reference architecture on that box in the marketplace. Lenovo really helped develop it. So that's been a great platform for us to be able to have conversations with clients around for SAP hosting, HANA hosting and whatnot. >> Can you talk a little bit about this kind of the scale and investment Lenovo needs to have to be successful in this space? For those of us that track the hyperscales it's like you know there's tens of billions of dollars a year that they're investing in people, plant, and infrastructure. Kirk mentioned in the keynote, what was it? 42 soccer field size manufacturing facility. Is that only for hyperscale? Is it used for some of the other businesses? Help us unpack that a little yeah. >> So that's great, great question. To be in this business, you have to be incredibly committed into this business right, and I can say from YY on down through our entire leadership organization, there is a passion around this space from a hyperscale compute perspective in ensuring our success. In order to do that it really comes with making those right investments, so we can take care of these customers both near-term and long-term. This is not a short-term thing. This is an incredibly long-term plan for us and I will tell you the growth numbers they've given me over the course of the next years so that we have to make these types of investments right, so not only do we leverage our own manufacturing plants, but fortunately for Lenovo, we own. So it really helps minimize margin stacking but I've got great manufacturing facilities around the world and also now as you heard today, and the 42 football fields, we have started our own motherboard lines in our Hefei China Factory. So we'll be producing over 40,000 boards there a year with the two lines we have and then we're going to continue to grow well beyond that. >> So you are a tech veteran. You've been, at this is not your first rodeo here at Lenovo. How would you describe, I mean talking about YY's vision and the commitment he has made to hyperscale, what do you think it is that differentiates Lenovo in this very crowded and competitive tech world? >> I came from a couple of different places before Lenovo. So I had seen the OEM, I had seen the ODM aspect. And I was nervous when we launched this out of Lenovo as to how well is the market going to receive it. It's a crowded place and then you've started to see some of the other players that have been there, have faded off right. So what's really interesting about Lenovo when people ask us about what is your strategy, it's really we call it our ODM plus model and what does that mean? Well it means I'm taking the best parts of an OEM from a size, the global perspective of the markets I can get into for my clients are incredible and for an export of record, being able to get them into markets that are very challenging for others, I have a global services organization. So if you do need me to happen to come into your data center and help with other things, we have that capability too. And then also, but because I own my own manufacturing and I don't outsource anything, I keep relatively low costs to do business with. I can compete with more of that traditional ODM size and now you take the full vertical integration we have and you bring that to the table with being able to we manufacture all of our own motherboards, all the way up through our systems, it's a pretty powerful story, and I think from what we've seen the clients have really resonated with this story. They like what they're seeing from the benefits. >> Yeah it's so much we can learn, maybe you talk so much about scale, I think first of all the customer base that you talk about, 5000 servers or more is kind of the entry level for that, and just the speed that they're changing. A question we get all the time is how do people keep up with this? Give us a little bit of insight as to what you're hearing from your customers in the hyperscale market? How are they keeping to innovate, keeping to grow and how can everybody deal with kind of the pace of change today? >> It's unbelievable, I mean you look around it's immersive data. It's the network you got all this data now and you've got to get it through a pipe right and so there's all these different aspects coming. I've always told our customers look if there are areas that I can't help you with in, I'm going to tell you. I'm going to be more what's right up the middle for you guys, so we really focus on where are you going, where are you evolving, where do you need help from, how can we help to get you? I don't know if Kirk or anybody at the team has talked about it, but really breaking news for you guys because I was going to announce it in pitch today is that we are actually going to build our own white box networking products, and we're going to leave them open source from an OS perspective for our customers too, because we feel this is going to be a very key area for them. We've got the in-house talent. We've actually moved a number of engineers on our networking team directly into our hyperscale organization to get this started. >> Okay is this announcement which, congratulations by the way, is this, are you hearing that demand from the hyperscalers? Some of the hyperscalers have-- >> Absolutely. >> Kind of dipped their toe in there. I know you've been at the OCP events where we see some of the big players like Microsoft and Google. How do they fit, how does that compete against Cisco, so yeah how much of that is kind of a requirement to the customers? >> It is a requirement. I think if you're going to be all-in with these customers because we happen to have a great investment in the networking space already. Also you see Lenovo I think we're a company that we don't come with 50 years of habits right? We come as a fresh company. I never hear inside the company oh we tried that 10 years ago, and we don't want to do it again. We come with a fresh perspective and approach to building our business. We've got the networking organization inside of our company. Why not proliferate it in the next generation and why does that matter? Open matters right? Everything look at what's coming today. Open BMC, open OS. I have major customers coming into Raleigh and sitting down and talking to us about where we going from a security perspective, and how we're going to bring open security standards into this market? >> The other thing when I think about you know, YY mentioned it. Cloud network and device kind of things like IOT and the global device because everybody, AI and IOT everybody's going there. How does that play in your space? >> It just continues, the data just continues to double in massive size and scale, and there are new technologies out. People are learning to use things like the FPGA is a lot smarter and you look at like what they're able to do today from that technology and deliver one server that can take the compute power of four now. So all of that is helping to evolve this rapid pace and where we're going. >> Finally what we'll be talking about next year? I mean perhaps inked deals with the remaining four players that you are in pilot programs with. What other things are most exciting to you? >> Yeah so I think in what you're going to find is I'm launching a team that's going to go after the tier II and tier III market. And we're going to really start to invest in this space. We're going to really start to proliferate. Paul and I, you saw up on the screen. We have 33 custom boards in design today. We have a factory that we need to fill right, so we're going to continue to really push the envelope on everything we're going to be developing from a custom perspective. I think you're going to see it evolve with quite a number of products, maybe even more so beyond just your traditional server approach. We're there to help clients in other areas where they also need to manufacture maybe a part or what could be a commodity for them. And they need special attention in that particular space. We're going to continue to work with them, but I would say the biggest thing. When I'm sitting here next year is going to be the sheer size of where this hyperscale team is going and the revenue and the growth that's bringing in to Lenovo overall. >> Great well thank you so much for coming into theCUBE Melissa. >> It was nice talking to you. >> I appreciate it. Thank you. >> I'm Rebecca Knight for Stu Miniman. We will have more from theCUBE live at Lenovo Transform in just a little bit. (upbeat music)

Published Date : Sep 13 2018

SUMMARY :

brought to you by Lenovo. She is the Executive Director of Hyperscale Sales. It's quite exciting. It is, it is very exciting. I'm a cube newbie, Can you just set the stage for our viewers a little bit and you look at some of the big guys out there right in the AI space, you know, and then you talk about partnerships, One of the areas is we have an eight socket box and investment Lenovo needs to have to be successful and the 42 football fields, we have started our own So you are a tech veteran. and now you take the full vertical integration we have Yeah it's so much we can learn, maybe you talk so much guys, so we really focus on where are you going, Microsoft and Google. and sitting down and talking to us about where we going from and the global device because everybody, So all of that is helping to evolve this rapid pace that you are in pilot programs with. and the growth that's bringing in to Lenovo overall. Great well thank you so much for coming I appreciate it. in just a little bit.

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Kirk Skaugen, Lenovo Data Center Group & Brad Anderson, NetApp | Lenovo Transform 2018


 

>> Live, from New York City, it's theCUBE. Covering Lenovo Transform 2.0. Brought to you by, Lenovo. (electronic music) >> Welcome back to theCUBE's live coverage of Lenovo Transform, here in New York City. I'm your host, Rebecca Knight, along with my cohost Stu Miniman. We have two guests here on this segment, We have Kirk Skaugen, he is the president of Lenovo Data Center Group, and Brad Anderson, the Corporate Vice President of Enterprise Mobility for NetApp. Thanks for coming on the program. >> Thank you for having us. >> So the big news of the day, the NetApp Lenovo partnership, explain to our viewers exactly what this means. These are two global powerhouses joining forces. >> Yeah sure, so I think Lenovo has had an amazing year. Last year in our Transform 1.0 we announced the largest server portfolio in our history. And this year we announced the largest data center, data management storage portfolio in our history. With a partnership with NetApp, so we're creating a multi-billion dollar global alliance, a multi-year alliance and it has a place in a joint venture in China as well as we'll be distributing NetApp products in over 160 countries in the world. >> So tell us about the background to this partnership. How did it come about? >> Well, you know, for NetApp we were looking for expanding our reach, and there was two markets that were kind of underserved in. One being kind of the commercial SMB SME channel, and Lenovo has a high-velocity channel there, a strong position. So Lenovo made complete sense in that space as well as in China, where we have a strong brand but we're underserved there as well, so who is better in China than Lenovo? So for us this is all about global market and then the fact that they're a server vendor is just icing on the cake, because the other two server vendors in the marketplace are also our competitors. And then, Lenovo is so much more compatible and complementary to our entire business. >> Kirk, maybe you could spend a little more, because when you look at storage today, storage is really built on servers. You know, NetApp is, you know, at it's heart a software company, even back in the day NetApp was never, some of the other storage companies spent a lot of time and money on the hardware pieces. And of course had reliable, good, trustable hardware, but maybe explain how much, kind of, I.P. goes into this partnership. >> Yeah, sure. So I think today we have about 15 percent coverage of the overall storage market within Lenovo. We've grown our flash array business over 100 percent over the last four quarters. IDC had us at 30% quarter to quarter growth. So we've done well, but we've only cover 15% of the market. After this announcement, and shipping now today, we'll cover over 90% of the market in more than 160 countries. So we're using our global supply chain which is ranked number five in the world by Garner. Manufacturing in Europe, in China, in Mexico et cetera. Really expand this out through our channel partnership program. And in China we're taking a very unique approach to this joint venture. This isn't about taking global products and just trying to force fit them into China. China has unique software solutions, unique hyper scale requirements. So we're pooling our R and D there. Lenovo will be a 51% owner, NetApp a 49% owner. Brad's going to be on the board and there we're going to be delivering products in China for China. >> Yeah, is it, you've got a lot of experience with that. You talk about coming in the future there's an NFV software and hardware solution in China, so Lenovo has some experience doing this kind of engagement, you know. >> Yeah, I think we have a more than 50% growth now, year on year in China. We retooled a lot of the operations that we had there. We have a really nice, broad portfolio now since we launched Think System and Think Agile so it's a nice place to grow on. But today we talked about the joint venture with NetApp and also the fact that over the next year we'll be building out a telecom NFV company after having China Mobile and China Telecom with us as at Mobile World Congress. As well as new edge gateway and edge server solutions. >> Brad, I know cloud is in your title for what you are doing, when I hear NetApp talking, I see NetApp at all the cloud shows we go to. It's a very different world than when I think about NetApp ten years or twenty years ago as like, you know, the Nas Filer company. So bring us up to speed of kind of the NetApp today the momentum and what this brings. >> Yeah, I mean we are going through our own transformation where we were principally a storage company and now we want to be a data company, and increasingly to be a data company you got to be a cloud company. And so, we continue to develop what we think are the, you know, the best storage products in the world, but they are all cloud connected. 'Cause we want data to be able to flow from prim to cloud and customers be able to, you know. That's what really kind of fuels these digital enterprises is that data is the new oil. And so in doing that we have kind of expanded NetApp's charter significantly to being the data authority in hybrid cloud. Hybrid being both the private and the public. And so part of my business is really focused on providing products and solutions so customers can have the same experience in building their own private clouds that they enjoy in the public. And then on the public side we have partnerships with all the hyper scalers to put NetApp's in there so they can deliver native cloud data services. And so, this is a very different company where we're getting more and more cloudy every day. (Rebecca laughs). And that's part of our transformation intentionally. >> So, the transformation, it's the theme of this conference and you were up on the main stage talking about Lenovo's turning this corner and really accelerating its growth, and also talking about the transformation from within the company. Changing the look of the leadership team in particular. Can you tell our viewers a little bit more about that strategy. >> Sure, so we acquired the IBM system X business in late 2014 and we did some things really well and we did some things that we've learned from. So we spent, you know, basically the last 18 months transforming the whole company. New channel programs, new system integrator partnerships, new training certifying over 11,000 people in the world now. Tripling the number of our solution recipes. And we have transformed The management team as well. We have replaced about 19 executives because we wanted the right balance of external and internal perspectives from our competitors as well as from ex-Lenovo and ex-IBM employees. So we feel like we have a very customer-centric organization now and, again, Gardner now is saying we are growing 49% year on year in units, IDC said we are growing 87% year on year in revenues. So I think customers are responding to the new product line. Over the last year the Think System brand truly meant the highest customer performance, the highest reliability, the highest customer satisfaction. And as a result it does take a while to transform. And I think that over the last 12 months you've seen that and we're exponentially growing now as a company. >> And you see it in your results. I mean, they are outstanding. >> So Brad, bring us inside the products a little bit. So we've got, it's the Think System DE and DM. Of course the storage industry very much, they need to trust it, they need to understand it. Gives little to understand, I believe DE maybe has something to do with the >> The E series >> The E series there and tell us the DM series, what's underneath there and how do people understand what's different and what's the same. >> Yeah, I mean the. We're taking platforms across our E series, our FAS and our all flash arrays. So the DE corresponds to the E series. The DM will have our FAS products as well as our all flash array products in there. So that's kind of the mapping. We're putting initially I think, ten products in there. We have the capacity to expand and I'm sure we're going to learn a lot because these are serving markets that NetApp doesn't typically serve. So I think not only is this going to give Lenovo the tools to compete, it's going to give us a lot of information to even build better products, better solutions for both NetApp and our Lenovo customers. So we're super excited about that. The second thing is, it's OnTab, it's the same core software, and all the value and performance testing and validation you get with NetApp. That all goes into the Lenovo branded products as well. And we have made it one of our hallmarks is our data fabric. All of the data services that are on top of this that you can move data and manage data between platforms, that is really important for the NetApp customer. All those values extend to the Lenovo customer. So if they also have NetApp in their environment, or vice-versa, they can share or move data between both those platforms. So that's, nowhere else in the industry is that possible across vendors let alone within. >> So how does it work when you are in the product development process. Two companies, both relentlessly focused on customers. This is part of your culture, part of your DNA. So how do you work together in terms of innovating and collaborating. >> Well, I think the first thing is you just look at the core business: our server business and NetApp branded storage, or Lenovo branded storage based on NetApp's portfolio. We're going to have a better together solution. So the first thing we're looking at is a set of solution recipes so that when you use NetApp and Lenovo together, you're going to get a better experience as a customer base. So that's why I am excited today. We've launched three times as many engineered solutions as we did a year ago. And trained these 11,000 people because we have a very solution oriented sales force and a very complementary channel. From a development perspective, we're going to be building X Clarity management into our portfolio. So the same systems management software that is mission critical for Lenovo server products will now manage the big system DE and DM products. So it's a very familiar management interface for customers, there's an engineering effort gone with that. And then on service and support, we're going to use over 10,000 people around the world that Lenovo has to go service and support these products. So we can deliver a premium customer experience. Whether you're buying the server or the storage. And back to the customer base: we're going to, especially in China, have deep engineering collaborations. Where we're walking into those customer bases and asking what's unique about the China market. >> And, and. It really helps that the two companies are very complementary. So NetApp has deep storage expertise, Lenovo has tremendous compute expertise. So they are very complementary and as customers want more and more complete solutions, we are learning, our engineers are learning from each other and it doesn't hurt the fact that we have a large engineering. We NetApp, have a large engineering population in the research triangle where Kirk's people are at. >> That's right. We're probably one kilometer away from each other in research triangle park. >> Geography matters, location location location. >> No, and our two support organizations are next door as well. So I think that proximity will only contribute to the collaboration. >> Yeah, exactly. >> Alright, so the storage industry actually has a relatively good track record of some deep, long partnerships. NetApp has had a number of them over the years. Tell us, what does success look like if we look back three years from now, what's this partnership. >> Well, what we said publicly is we plan to have a multi-billion dollar, multi-year alliance. So that's going to be fantastic as we grow in over 160 countries. We're going to use Lenovo's extensive supply chain network. So you know as one of the largest kind of procurers of componentry and things around the world, we get to leverage this global factory network to build even more value into that situation. And in China specifically, we've set a goal of being a top three storage player. So we both have probably single digit share in China but together with this collaboration we are setting sights quite high to be in the top three over the next several years. >> I think that's exactly right and I think those are all achievable goals. But right now, we want to get out the gate fast. I mean this is a partnership with two companies with a lot of momentum and I see this as a huge opportunity for both our companies to kind of amplify that momentum near term. And so while there's a lot of excitement on the future, I think success is going to look like, you know, some very exciting results that Kirk can share at Transform 3.0 next year. >> That's right. And for our customer base, we have already gone into production. Taking orders, as of today and tons of engineering, tons of manufacturing development. So we'll have a whole host of seed units and early access units. Our customers can get their hands on this stuff right away and start testing it in their environment. >> As you said, it is an audacious vision. You announced an audacious vision last year, you did another one again this year. So when you think about what you want to be talking about next year. You said what success looks like. What are some other things that you're working on? You said, this is a process, Lenovo has turned the corner and it's got a lot of momentum. But what else are you, what else do you have on tap that you're... >> Well, if we tell all of you that, (Rebecca laughs) we won't have this here next year. >> Yeah >> But I think today is about entry and midrange. About expanding Lenovo's breadth from 15 to 90% of the market and being very aggressive against our top competitors that have a combined server storage portfolio. And I think as I've gone around the world, I've been in Latin America, in India, our channel partners are incredibly excited about this. So I think while other customers might be taking business more direct, we've traditionally been very channel-centric. So, I've seen a lot of pull for choice in the market and I think that's what we're going to deliver to our channel partners. But we will have a lot more in store, that I can promise you. This is phase one of a multi-phase, multi-year plan. >> I think there's a lot of things, there's a lot of possibilities on the product development side and how we can do better products, but I think a lot of success is going to look, it's going to come in our global market. Already, Kirk, since I've been here, I've had a channel partner come up and said "Hey, this makes me rethink my channel partners all over again", because now that channel partner who's a Lenovo has the full breadth of the storage portfolio. So I think this is going to be really good for both of us. Particularly when, you know, Lenovo and NetApp are both very channel friendly partners and companies and I think this I going to be a catalyst to have more people on our side than ever before. >> Kirk, just last thing, just give you the opportunity to talk about some of the other breadth and choice and other things that Lenovo has going on. We're going to talk to some of your team about, you know, hyper converge and hyper scale and other hyper things, but yeah. (Rebecca laughs) >> Well I think the good news about our growth now is that we're doing it across multiple segments in the industry. There isn't just one part of the market that growing. So last year we set an audacious goal of being the largest supercomputer company in the world by 2020. We've now crossed that actually this year. So we are the largest supercomputer company in the world. About one in every four supercomputers now are there. And we're expanding that into a lot of AI offerings as well with our four artificial intelligence centers, from China, Germany, Taipei, Beijing. All having customers bring their AI workloads into a controlled environment with our partners where there's intel and video or the FGBA vendors. So super-computing is alive and well and we continue to innovate with our warm-water cooling technology that's going to be here on display. We think we're building one of the largest supercomputers in Europe right now using that technology. So not just helping solve global warming but being more energy-efficient while we are computing on that as well. In hyper scale we've grown to about delivering six of the top ten hyper scalers products. And we're doing that through, basically starting with a white sheet of paper with our customers and building more than thirty customized products. In the motherboard, in the system, in putting it through our entire supply chain. Versus just, in the past maybe two years ago, maybe just leveraging ODM products, so. Significant growth in hyper scale where we're bringing on new billion dollar customers on a regular basis now. And then in flash arrays, our traditional business, we were over 100% growth year on year. So we're building off of momentum. We had great products but only covering 15% of the market, now much larger. Last but not least, we did announce since Transform, new divisions in embedded and IoT as well as in telecommunications NFVF software. We think each of those can be billion dollar groups within Lenovo, so that's probably a lot of what we would be talking about next year is announcements and innovations we've had. Would be Transform 3.0 probably. (Rebecca laughs) >> Well, we're already looking forward to the next Transform. >> 3.0 will be CUBEd so we look forward to that. >> Stu, very nice. Very nice. Excellent. Well thank you so much Brad and Kirk for being on the show, I really appreciate it. >> Thank you very much. >> I'm Rebecca Knight for Stu Miniman. We will have more from Lenovo Transform and theCUBE's live coverage, just after this. (intense electronic music)

Published Date : Sep 13 2018

SUMMARY :

Brought to you by, Lenovo. We have Kirk Skaugen, he is the president So the big news of the day, in over 160 countries in the world. So tell us about the background to is just icing on the cake, because the other a software company, even back in the day So I think today we have about You talk about coming in the future a lot of the operations that we had there. I see NetApp at all the cloud shows we go to. And so in doing that we have kind of expanded of the leadership team in particular. So we spent, you know, basically And you see it in your results. Of course the storage industry very much, The E series there and tell us the DM series, So the DE corresponds to the E series. in the product development process. So the first thing we're looking at is and it doesn't hurt the fact that we have away from each other in research triangle park. So I think that proximity Alright, so the storage industry actually has So that's going to be fantastic as we grow on the future, I think success is going we have already gone into production. So when you think about what you want Well, if we tell all of you that, of pull for choice in the market and So I think this is going to We're going to talk to So we are the largest supercomputer company for being on the show, I really appreciate it. We will have more from Lenovo Transform

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Keynote Analysis | Lenovo Transform 2018


 

live from New York City it's the cube covering Lenovo transform 2.0 brought to you by Lenovo cubes live coverage of vote transform here in New York City I'm your host Rebecca night along with my co-host stu minimun so Stu this is the second ever Lenovo transform event and yet it's the third time the cube has been at a Lenovo explain to me what's going on here first first of all I mean Rebecca set the stage here we're at basketball city in New York City right on the water it feels like you know we just hit intermission time everybody got let out after after the keynotes of a good energy yes absolutely yes two years ago we were actually at a Lenovo show and the Enterprise Group is a small piece of it so ashton kutcher was there showing off the cool new note moto foam that has like the snap-on things that now they have like a 5g upgradable version of that so there is still the consumer group I saw some really cool gaming headsets that I might know myself but our focus today really talked about the enterprise the data center group is the ones that bring us in and we're gonna have a bunch of their guests on but you know Lenovo obviously company been around for a long time even though I know some people like wait who's Lenovo and they like wait look at the laptop their company gave them oh that's all I know is it every day right absolutely and they drive a lot of the things behind the scenes just cuz that's the IT business you know I still most people I talk to they're like what do you do I'm like it's computer stuff you know you don't understand so the big news of the day obviously is the net up Lenovo partnership to global powerhouse is coming together I want to unpack that with you but but first of all let's just talk about where Lenovo is at this moment in time this is a company that is really turning the corner and and we're starting to see a lot of positive growth explain tell our viewers where we are get our computers up to speed so so absolutely really good point we're gonna get to that that NetApp which is the big news of the day but to set the stage if you think over a decade ago when Lenovo acquired the PC division out of IBM ThinkPad brand people knew everything like that couple of years they went down and then they grew it become the number one PC manufacturer worldwide well they picked up the server division last year we were talking about 25 years of these x86 servers in the history and everything like that well history seems to be repeating yourself lenovo hopes it all repeats itself because they had about two years of well revenue to crime a little bit where do they focus and now they're starting to see growth you know some good growth and you know I think if it's you know year-over-year that the fastest growing you know vendor in the space you know large global presence so a lot of excitement there on all of the pieces from Lenovo hyper scale I'd love to talk about we're gonna have some segments here you know the storage piece as those solutions go together things like hyper-converged were there their large growth with new panics so a lot of things happening Lenovo and starting to see the fruits of the big Motorola Mobility and x86 server acquisitions really starting to hit on all cylinders ok so now so we and we are going to talk about all of those things later on the show I've got a lot of great guests coming but but but Lenovo NetApp so we're having Kurtz Kagan and Brett Anderson of net upcoming on the show right up after this what do you make of the deal and is it is it going to be the game changer that these two executives are predicting so when you look at Lenovo and say ok you know they didn't form you know a server group when they they bought the server division it's a datacenter group and if you have the data center let's not forget they actually have some nice networking pieces which what's the old the BNT pieces but when they talked about really their global scale you know the whole data center piece and mobility go together you've got to have storage and lenovo has a bunch of storage pieces they have a lot of partnerships we mentioned lenovo companies like pivot three scale computing are helping them but you know you bring that up and up is the largest independent storage company today now last numbers i saw friends at IDC we're putting out the numbers that you know net up is number two overall Dell and its various pieces of course Dell EMC from the EMC acquisition is number one but you know net up is there a broad portfolio getting in there with the all flash or a markets and this will be joint development ten products and two families but net offers very strong position in the all flashier a market and if you look at what storage is today there's really servers inside and this is servers there so this is not just wrapping these together you know and go to market but you know they are going to do joint development they're gonna work on innovation together they've got a joint venture in China because while Lenovo is global it is their positioning in China that will help them I remember if I saw right just you know they announced it today they start shipping tomorrow like overnight they will be the number three player in China and they have you know goal to drive them to be a force number one there and that's the story you hit with Lenovo they've got growth they've got a good usually at least top three position in many pieces of the market and through partnerships to requisitions that you know they are they are helping to themselves to broaden their portfolio move up the stack on some of these and deliver these solutions to help as they Kirk said it you know they're helping solve some of humanity's biggest challenges we're gonna talk about like supercomputers and the like that do some of those really cool things well I want to get back to what you chose to the strategy of the company in terms of the relationships because that really has been lenovo's their operating model is is are these collaborations these partnerships and they have them with with the big companies that everyone sort of the Amazon the Google the Microsoft and then they also have them with a lot of small smaller players is that in this fast-moving fast changing IT environment is that smart yeah absolutely they have to no single vendor can do it all usually we had a you know a decade or so where it was like well let's vertically integrate and put it all together then people thought well maybe it's just gonna be commoditized I mean come on Intel's the big sponsor here you know arm and arm of course that's probably you know the number one partner that lenovo has everybody's partnering with Intel everybody's parking with Nvidia VMware and Microsoft are the same you and I are going to be at Microsoft ignite in two weeks we're gonna be talking to a Lenovo executive they're one of the four biggest sponsors at that show working on as your staff working on the solutions I was at VMworld a couple of weeks ago Lenovo at a big booth they're talking about first that they have with VMware visa and moving in that market so of course Dell has a very strong relationship to VMware but Lenovo partners across a lot of these environments and to speak to how do you differentiate the story I really like is there's you know this is a multi-faceted market so yes there's the enterprise there's traditional markets that Lenovo from server early well there's new changing markets like Pike hyper-converged but as I mentioned like the hyper scale their strategy there is what they call odium Plus which means they do some customization but it massive scale these are tens or hundreds thousand plus servers that they will build for a vendor in a specific environment and it's not just off-the-shelf Intel that they do for that and there are some players in the server market that have just left not specifically HPE pretty sure that they're not touching that market it is relatively low margin it is very hard to get there you need that global scale so lenovo differentiating how they compete against the you know Dell Dell AMC and HP ease of the world as well as the ODMs out there kind of a generic brands so that they're making good progress and the partnerships absolutely are going to help them get there I'm glad we not only have a couple of partners we have you know one of the supercomputer customers on to really talk about some of those cool use cases you mentioned this idea of how Lenovo competes and the the theme that we keep hearing from all of the Lenovo executives is this relentless focus on the customer and really trying to comport itself as this brand that can be trusted that is ethical that is responsible is is that enough is that enough to just to just be to win your heart customers hearts and minds or do you need to be a little more so so so look it if there's one thing that you want to stick and start on focusing on the customer is a great place you're not gonna lose customers because they love you and you support them that's great when you talk about trust the storage world that's what we buy buy on trust and risk is what the storage and networking people buy so that's a great thing but it's not enough and I'm excited Rebekah we've got a whole bunch of interviews be able to dig in got the net up one kicking off and then some of the other pieces to really help us answer that question as to right start with the customer and everything leads from there so they're gonna be a great show thank you so much always a pleasure co-hosting with you alright excited for 6:00 with us at the cube we will have more from Lenovo transform here in New York City in just a few minutes

Published Date : Sep 13 2018

SUMMARY :

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Kirk Skaugen & Sudheesh Nair - Nutanix .NEXTconf 2017 - #NEXTconf - #theCUBE


 

>> Voiceover: Live, from Washington, DC. It's the Cube covering .NEXT Conference. (upbeat music) Brought to you by Nutanix. >> We're back at Nutanix .NEXT, everybody. This is the Cube, the leader in live tech coverage. This is day two of our wall-to-wall coverage of .NEXT Conf. Kirk Skaugen is here, he's the president of the Lenovo Data Center Infrastructure Group. Sudheesh Nair is the president of Nutanix. Gentlemen, welcome to the Cube. I'm Dave Vellante, this is Stu Miniman. We're part of the nerd herd here at the conference. So Kirk, let's start with you. We've been talking to Nutanix all week. You guys got the great booth, we've been looking at your booth all week. Transform, last week you guys had a big conference. Lenovo, obviously undergoing major transformations, as are your customers and your partners. Give us the update, how's it going? >> Well, it was a big event for us. We've been working for about two and a half years since the acquisition, the IBM X-Series team. So we launched basically our biggest data center portfolio in history, about 14 new servers, seven new storage boxes, five new network machines, and, probably more importantly to our relationship, we announced two big new brands. So Think System is kind of for the traditional infrastructure and then Think Agile, and our appliances with Nutanix for hyper-converge infrastructure. >> You guys have been talking to analysts and your community about what I call choice. You know, you've got a lot of different choices of partners, of even now processor types, hyper-visors, etc. So talk about how that's important to your partnership strategy, generally and specifically unpack some of the Lenovo specifics. >> I think it is important to have a point of view, when you're talking to customers nowadays. The problem is: is the point of view about your own company's thought process, Wall Street expectations or the point of view's doing by what is right for the customer. Take it for example, an SSD, a commodity SSD from Samsung or Toshiba. If you take that SSD and put it inside a Solar and try to sell it, you probably will get X dollars for it. That same SSD, if you put it inside a high-end SAN, you can probably take like 10X more that, right? Where do you you are-- >> Those were the days. (laughing) >> The thing is where do you think you will be going first? What will you be trying to sell first? The thing I like about Lenovo is that they're made to be efficient. That it is going to be a software defined world. But hardware does matter, the library matters, support matters and along with Lenovo, we are able to go to customers and completely re-transform, you know sort of change their architecture without being caged by any sort of Wall Street expectation that goes counter to what is right for customers. >> Kirk, I know there are many milestones you talked about at Lenovo Transform. I think if I remember it, one of them was the 20 millionth x86 server is going to be shipping sometime in the next couple weeks. >> That's right. >> To think Agile line to kind of look at software defined, how does Nutanix fit into that? You've been OEM-ing them since before you went into this branding so tell us how that came together to the new line. >> So I think we're celebrating this year 25 years an x86 servers and so you're right, we are looking at a software defined world and what I constantly hear is that Lenovo is getting pulled in because we don't have a legacy infrastructure of a big SAN business or a big router business, so we're kind of unencumbered by that but we're shipping our 20 millionth x86 server in July, next month. But with Nutanix, what we're basically doing is we're tightly integrating our management software with their prism software, we're looking at integrating some of the network topology work now with innovation because rather than kind of a legacy network that people are used to now, well we moved to a hyper-converge infrastructure, some of those pain points move onto networking but we've been innovating together now for almost two years and I think we're crossing almost 300 customer deployments now, almost 200% growth since we've started. At least Lenovo's goal is we're going to be Nutanix's largest growing OEM partner this year. >> So talk more about that innovation strategy because, you know, the general consensus is well, it's x86, they're all the same. How do you guys differentiate from an innovation standpoint? >> Well, what we talked about at Transform is our legacy now is we're number one in customer satisfaction in Lenovo on x86 systems in actually 21-22 categories. And that's a third party survey that's done across like 700 customers in 20 countries. Number one in reliability. So we're building off of this infrastructure, off of a really strong customer base. What we're trying to do on Think Agile is completely redefine the customer experience. From the way you configure the system, we can now do configure to order in three weeks. Which we think is about half of what anyone else in the industry can do relative to our competitors. And then we're innovating down the the manageability layer, the networking stack, all of those pieces to really build the best solutions together. >> Sudheesh, there's an interesting two differing things if I look at Lenovo and your partnership. Number one is Kirk says they don't have any legacy, but one of the reasons you're in OEM with them is because they do have history, they've got brand, they've got channel, how do those come together in the partnership? >> So remember, I think before XEI, servers used to be a stateless machine, being they would move the VM's back and forth because the data lives somewhere else in the storage system. So what you expect out of the server, when it comes to reliability and serviceability are very different. What we did with XEI when we came on for the first time, we took the liable storage piece, sharded into small segments and move them inside the servers. All of a sudden, the library of the server has become exponentially more important. Affordability, serviceability, how you do things like form guard management, all those things become important now because your entire core banking application is running inside a bunch of servers, there is no SAN sitting behind protecting all of this. One of the reasons why Lenovo's ex-clarity project is one of the first apps on our app store is because we want to make sure that customers have a fully integrated souped enough experience of not just managing the product but also experiencing the day one and day two. Upgrades, replacements, failure replacement, all of those things. So between our relationship with Lenovo's hardware and engineering, plus the support, we are able to deliver a one plus one equals three experience for our customers. >> So Sudheesh, I heard almost 300 customers you're at. Could you give us a little bit of kind of either verticals or geography that you're being successful? >> What we've seen with Lenovo that is a little different from the rest of the business that we do is that majority of the business is coming from large customers and second, I would say financial sectors were the biggest initial moment it seem to be. And the repeat business is following the same pattern that the customers who buy are coming back and buying again. In fact, one of the largest financial institutions in the country, New York, bought last quarter a decent size, a seven figure plus deal, and they'll probably come back and buy again this quarter. So that pick-up is happening really fast and customers are happy with the overall experience. And it's also about the courting process, the shipping process that he talked about, these are all simple things but these are extremely important in the customer buying experience. >> I think from our perspective, we operate in over 160 countries, a lot of people don't realize we have over 10,000 support specialists that call with more than a 90% customer sat rating. So when we're bringing in Think Agile, what we're bundling now with Think Agile and the Nutanix appliances is premiere customer support so you don't even go to an automated system, you go directly to a local language speaking person on the phone immediately and you get one vendor to support you across your server, your storage, your networking in the whole configuration. That has gotten customers like for us, Jiffy Lube, Holloway, Beam Suntory who's the third largest premium spirits vendor in the world, one of the largest Japanese auto-manufacturers, I mean, I think it's been across all verticals that we've seen success together. >> I was in Asia last week, two weeks ago, and the business there is tremendously picking up speed. It goes through the story, you know, they have local language support, local marketing, local channel enablement, those things matter significantly. Lenovo's very strong in all those areas. >> We live in a world that's data driven. Data is the new oil. You've got to montage your data. You guys have big volumes, you have a lot of data. In relation to partnerships, in this day and age, what role does the data play? Is there an integration of data, is there a way to get more value, how are you getting more value out of the data that you share with your customers? >> I started maybe working China as well in one of the areas, this is an extremely important question, don't think of this as a hardware and infrastructure software play, this is about what customers want. In one area, for example, SAP. One of the largest SAP's partner is Lenovo and by partnering with Lenovo, we are now able to deliver, in fact, there is a specific product CD's that we've built for Lenovo HANA customers called Bridge to HANA where we deliver certified HANA platform on Lenovo along with the Nutanix software as a prediction and testing and wiring IB's next to that. By lapping the Lenovo SAP expertise, the hardware expertise, and the Nutanix's infrastructure expertise, the customers can have a single one-stop shop for analytics, ERT, and everything. Those kind of experiences are what customers are looking for. >> I think one of the reasons people are coming to Lenovo is we're not trying to compete with them necessarily far up the stack like we would think some of our competitors are doing. But if you look at SAP, we're excited because we've had a relationship in software defined with SAP since probably eight years ago. We were actually blazing the trail, I think, with them on software defined and we got rid of the legacy SAN out of that solution probably in 2010, started eliminating some of the costs associated with that. And now we're proud that SAP runs Lenovo, and Lenovo runs SAP. We're starting to pull some big customers together like V-Grass which is one of the largest, fastest growing clothing manufacturers in China, but we're not trying to like hoard the data and use the data, or compete with our customers on data. >> Alright, guys, we're out of time. But just to sort of last questions relates to the future. Where do you guys want to take this? A couple years down the road, where are we going to see this partnership, what's your shared vision? >> You saw today, we moved from that hyper-converge to a multi-cloud world. A multi-cloud world where we are redefining what hybrid cloud really means. There's a lot of work to be done to bring applications, infrastructure, and uses togethers. And partners like Lenovo is how we are going to get there. >> Yeah, absolutely, I think this is just the beginning. We're looking to a transposable world, hyper-convergence is one path along the way. We've been participating in public cloud and now the world is moving into hybrid cloud. We've got great partnerships I think we'll see strong growth with both companies for the next few years. >> Can't do it alone. Kirk and Sudheesh, thanks very much for coming to the Cube, I really appreciate it. >> Thanks so much. >> You're welcome. Keep right there, buddy, Stu and I will be back with our next guest right after this short break. We're live from Nutanix .NEXT, we'll be right back. (upbeat music)

Published Date : Jun 29 2017

SUMMARY :

Brought to you by Nutanix. This is the Cube, the leader in live tech coverage. So Think System is kind of for the traditional So talk about how that's important to your The problem is: is the point of view about Those were the days. But hardware does matter, the library matters, you talked about at Lenovo Transform. To think Agile line to kind of look at software defined, integrating some of the network topology work now How do you guys differentiate from an innovation standpoint? From the way you configure the system, but one of the reasons you're in OEM with them and engineering, plus the support, we are able to deliver Could you give us a little bit of kind of either from the rest of the business that we do is that speaking person on the phone immediately and you get It goes through the story, you know, they have out of the data that you share with your customers? One of the largest SAP's partner is Lenovo started eliminating some of the costs associated with that. going to see this partnership, what's your shared vision? hyper-converge to a multi-cloud world. hyper-convergence is one path along the way. Kirk and Sudheesh, thanks very much for coming to the Cube, with our next guest right after this short break.

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Kim Stevenson, Lenovo - Lenovo Transform 2017


 

>> Voiceover: Live (digital music) from New York City, it's The Cube covering Lenovo Transform 2017. Brought to you by Lenovo. >> Welcome back to The Cube's coverage of Lenovo Transform. I'm your host, Rebecca Knight, along with my cohost, Stu Miniman. We are here with Kim Stevenson. She is the senior vice president and general manager of data center infrastructure here at Lenovo. Thank you so much for joining us, Kim. >> Thanks! I always enjoy my time on The Cube, so thanks for having me. >> So you've had a long and esteemed career in technology. Former CIO of Intel. Why did you come to Lenovo? What was it about Lenovo that drew you? >> Yeah, so I was very specifically looking for, to be in the data center space, because I believe our whole data center industry is changing. Right, and the incumbents actually don't possess very much value in this rapid pace of change. And I wanted to be a part of that. I've always loved big change agendas, so I was looking for that. Lenovo was clearly the underdog at the time I was making my decision. I like the underdog, I want, you know, I sort of-- it's about making impact and making progress, and being able to see that impact, and so that fit. And then I had, you know, good experiences with the management team, and I wanted to be able to leverage that, and in fact, you know, it's been a seamless transition in because I knew the management team and I understood some of the dynamics that we'd be facing together, and the challenges that we wanted to take on together. So it's been great, and I do think today's product launch is a culmination of, you know, we're not going to be the underdog for very much longer. >> Kim, I want to help you out and kind of help us unpack that changing dynamic of the data center. You had a very interesting viewpoint, coming from Intel. You know, Intel chips, we know they're going everywhere. What do you see as the role of the data center? Some people are like, oh, public cloud, and the hyperscales, and Lenovo has a, you know, a strong position playing across the board, so what do you see as data center? What does that mean to you and what does that mean to your customers? >> Yeah, so look, I think all businesses today are using technology to deliver their competitive advantage. It's the fundamental thing that's driving transformation in companies. So but if you look what's happened in enterprise tech for the last couple years, we've been consumed as IT practitioners, moving our workload to the cloud. Because there's rich functionality there, there's good economics, it's made complete sense. But that's only half the journey. And when you look at the other half, the second half of this movie, is really about why that enterprise data center becomes so much more important tomorrow than it is today. And it's because of the workloads, the differentiating workloads of your company. So when I was the CIO at Intel, our differentiating workloads were engineering and manufacturing. We got paid to engineer great products. We got paid to make them. And every industry has those kind of workloads. And then with the emergence of artificial intelligence and IOT, those workloads are going to explode, and they are going to reside in your enterprise data center. And so, but you think about what that needs in terms of network, in terms of memory, IO capability, those are much different platforms than what you think of as a legacy data center. And I simply want to be a part of making that come to life. >> Okay, and so you would include, some people would call that the edge requirement, edge computing, which, you know, sometimes the little bit of difference is, it's not my centralized data center, even if it does live out in the customer's environment. >> Some of it is edge, right? Clearly, the growth in the edge will be phenomenal. And some of that will be real-time processing that happens at the edge, and others of it will be coming back to the data center for other types of processing, right? It could be for pattern analysis over a longer time horizon. It could be for developing of new services to deploy it at a later date. But I think both of those things are going to, what do they call it, Jevons paradox, right? The more you have, the more you use, right? And that's what I think's going to happen with the value of data, being able to capture it and store it and analyze it in a very, very cost-effective manner. >> You were talking about how companies get paid to make great products, and how with the introduction or the evolution of AI and machine learning, how those workloads are going to explode, and it's not going to be enough any more to just make great products. Are companies ready for these changes? >> You know, there's a spectrum. I would say some yes, some no. I think in some cases, the rapid pace of technology scares the crap out of boards of directors and CEOs that don't come from our space. But, in the end, I do think that's going to be the winners and losers will be decided by who can deploy the most advanced technology in the fastest amount of time. And I think there's a whole generation of people that that scares. They didn't grow up like us, in the middle of it. There's a whole generation of people like me, that you know, it excites us, and it makes us want to do more. So but yeah, I think companies, especially those outside of tech, they have a longer journey than tech companies do. >> Rebecca: A learning curve. Yeah, learning curve is steeper. >> I want to talk a little about your experience at Lenovo so far. Before the cameras were rolling, you were talking about just the greater numbers of women in senior leadership positions at Lenovo, and how that changes the dynamic and the approach to teamwork. Can you tell our viewers a little bit more about what you've experienced? >> Yeah, so it's really been a pleasant surprise, because Lenovo's a very diverse company, and that diversity plays out. So in our president's staff, right, which I'm a member of, you know, half of the staff are women. And that may not sound unusual, except for it's very unusual in tech, >> Rebecca: In technology! and it's very unusual for me, as a woman, to have the opportunity to work with other women. And so, but, it's an interesting thing, because we're focused on driving more customer-centricity as a company, and particularly in data center group, and so what you see with this natural collaboration is that we're all focused on the same problem, and we're willing to leverage the strengths of one another, so there's no siloed thinking, there's no I have to be the smartest person in the room thinking, that often exists in tech companies. And I largely attribute that to the diversity of the staff. And the other thing is, it's sort of a sidetrack, but, the number of African Americans in our organization are greater than I've ever seen in any tech company. And so I've been asking some of the African American women, like, why is that, help me understand that, let's-- and they're brilliant, they're really brilliant. And so I just never subscribe to you can't find any women for these jobs, or you can't find any, you know, diverse candidates for these jobs. You just have to look in the right places, and so it's been really, really fabulous at Lenovo to work with really talented women, and learn from them, and hopefully I'm helping them learn something too, right? >> And eye-opening that it can happen, even in technology. At a time when we're hearing about the dearth of woman leaders, and the sort of bro culture in Silicon Valley, in particular. >> Yep, yep, so it's, you know, I mean I do think it takes a management team that has an open mindset to solve problems in different ways, and you know, if our core different is better, we're willing to do it differently, and look, we have a different management team and style that, you know, is much more focused on our customers. So it's been good. >> Kim, as a former CIO, I'm curious what your viewpoint is of the role of the CIO today. We talked about, you know, just the rapid pace of change that's happening in data center, a cloud needs to fit into the equation, you know, what do you see as the primary role of the CIO, and you know, how that's different today than it was, say, five years ago. >> Yeah, so, look, I think today's, the very, very best CIOs, people the top of our profession, are outstanding change agents. They're transformational leaders, they speak for the company, they don't speak for IT. They are integral in the strategic direction setting of the company, and they bring sort of a new thinking to that. Now, that said, they also have to run the operations extremely well. You do not get to sit at the table at the board meetings, or the CEO's staff, if you can't run the place really well. Because it's so pivotal that operational execution is really, really outstanding when your whole business is built on this. But the differentiators are really the ones around leadership, and speaking for the business, and strategic direction setting, and really trying to understand the capacity of change that the company can go through, and how do you keep expanding that capacity for change. >> Lenovo is number one in customer satisfaction on a slew of different rankings, and as you said, this is where you are focused, on pleasing the customer, satisfying the customer, anticipating the customer's needs before the customer even knows he has those needs. When you're number one, you can't move up. So how do you keep driving toward remaining in that top position? >> Yeah, so you know, one of the things that we're trying to do is change the expectation of the customers have of their hardware vendors, right? So obviously, customers always expect great products. It needs to be reliable, it needs to have good performance, it needs to cost the right price point. Those are always the standard. But we're trying to take it a little bit further and say, look, your expectation should be, we need to be easy to do business with, right, from the time I think about writing an RFQ, to maybe evaluate some hardware, to the time that I sunset that piece of equipment. Everything in-between, right, it needs to be easy to acquire, it needs to be easy to run, easy to manage, it needs to be easy to sunset. I want to future-proof that investment by making things upgradeable, and having, you know, instead of, I was talking to one customer today who said, hey, look, if I could have a 10 year life cycle, I can use bond money to fund my growth. If I don't, I can't. I have to use expense money, and therefore, I can do far less. And I said, well, we future-proofed this system, set of products, and here's how you can do that, right? You upgrade the memory at this cycle. You upgrade the processors at this cycle. Use the same rack, same chassis, for the next 10 years, and you get three generations of technology out of a single rack. And he's like, that's a brilliant! I mean, that's the kind of thing we're trying to help customers think through. It's more than, I always say, it's the tech and the team that get leadership, and that's what we want, to be a part of the team that drives leadership. >> Kim, your team has an interesting blend of people with long history in especially the x86 server market, and new people. Kirk and yourself, both, you know, relatively new to the position, how are you tracking, what KPIs are you measuring, to say that Lenovo's succeeding, becoming a larger, more strategic partner for customers in the data center. >> Yeah, so we're coming off, and it's no surprise, we're coming off a bad year, right? And so, we have really three dimensions that we are driving improvements in. One is sales execution. So all the classic KPIs and you know, sales productivity types of measures, and we've made the changes to get a dedicated sales force, hired very specific specialists, so that's one dimension. The second is product performance and portfolio gaps. So how well, you know, do we make, you know, our benchmarks? So we've got these 30 world record benchmarks, right? In the next generation, how well are we going to do against those? HPC benchmarks, right? So we're really external benchmarking, and it really is, like we measure ourselves externally, so we can get good view of the competition. And then we look at where our portfolio gaps are, and what do we have to do to close those portfolio gaps through focused engineering? And the third is then customer engagement and support, which is really where the satisfaction measure comes from, but we're not-- satisfaction is a rear-view mirror look at the world. We're using advanced analytics and AI to predict customer engagement drop, right? Why would that customer no longer be engaging with us? Customer field failures, and we're tracking every incident that happens out there, whether it's something we need to act on, or the customer needs to act on, so those become our important KPIs, to build this lifelong customer within a trusted relationship. >> The theme of this event is transform, and Lenovo has undergone an enormous transformation in the past few years, and now you're just starting, and sort of on the brink of this new transformation. I asked Cameron about this earlier, but just, if you could talk a little bit about where you want to be five years from now, in Lenovo, and sort of what you've accomplished in the next five years. What do you want to see? >> So I guarantee you, five years from now, I'll still be saying, we need to change, we need to grow! Because I think it's a big journey. But I believe what you'll see in the next five years is you're going to see this enormous growth in these new workloads. And you're going to have to have data center capability that effectively is seamless. So we call that hybrid cloud today, or we call it converged infrastructure, or we call it, you know, hyper converged. But the reality is, you know, IT organizations will have morphed their skill sets to be, instead of being siloed servers, network, and storage, you'll have people that span those technology skill sets, and therefore our products need to be fully integrated, right, and almost so self-healing in their process that you don't need consoles. The idea of a console, the monitor things that I know, we have one, right? You have to have it today. I don't think you need it in the future, because the machine is so self-healing, why do I need someone looking at a console? >> Rebecca: I love that concept of a self-healing machine, one that can fix itself. >> Yeah, and we've got some Lenovo research being done today on how you do that. And I know it can be done, because if you look at the equipment, individual pieces of equipment, all have now call home capability, or some intelligent care capability, but they're siloed by vendors, or type of product. So you could integrate that into a machine learning application, and use that to act, where I don't need any human interference with that. Because I've got a knowledge management database, I have all those events that have happened in the past, so you can really, truly bring self-healing, self-diagnosing, self-healing, to life, and I think that's where we'll be in five years. It doesn't take very long to get that type of capability, given that we have the foundation already. >> So Kim, now that you're on the other side of the table from your relationship with Intel, speak a little bit about Lenovo as a partner. I think about Intel, Microsoft, you know, companies that are very strategic to Lenovo, but also with your key competitors. What differentiates Lenovo as a partner? >> Yeah, so you know, one, we don't compete with our partners, right? And so it sort of depends on what kind of partners, but some of our competitors end up, you know, through acquisition, through growth, through intention, they end up competing with their partners. We're very, very clear. We don't compete with our partners. We're here to make our partners successful. And so we have deep industry partnerships with like the Intels of the world, and the Microsofts of the world, because we're so complementary. And we're after the same types of things, and so, that's really worked to our advantage. But I would even go down to, you know, our channel partners, the value added resellers and distributors, they're critically important to us, and we've made changes this year to insure that they have rich incentives to work with Lenovo. And so it really spans, you know, sort of the supply side to the delivery side, that we have a holistic view of how strategic and important our partners are to us, and that shared sense of win-win. We really want a win-win relationship with all of our partners. >> A great note to end on. Thanks so much for joining us, >> Thanks for having me. it's always a pleasure having you on the show. >> Yep, thanks for having me again, I really appreciate it. >> I'm Rebecca Knight for Stu Miniman. We will have more from Lenovo Transform just after this. (digital music)

Published Date : Jun 20 2017

SUMMARY :

Brought to you by Lenovo. She is the senior vice president and general manager I always enjoy my time on The Cube, Why did you come to Lenovo? I like the underdog, I want, you know, I sort of-- What does that mean to you and what does that mean And it's because of the workloads, that the edge requirement, edge computing, which, you know, It could be for developing of new services to deploy it and it's not going to be enough any more But, in the end, I do think that's going to be the winners Yeah, learning curve is steeper. and the approach to teamwork. you know, half of the staff are women. And so I just never subscribe to you can't find any women And eye-opening that it can happen, even in technology. to solve problems in different ways, and you know, to fit into the equation, you know, or the CEO's staff, if you can't run the place really well. this is where you are focused, on pleasing the customer, Yeah, so you know, one of the things that we're trying to the position, how are you tracking, So all the classic KPIs and you know, sales productivity and sort of on the brink of this new transformation. But the reality is, you know, IT organizations Rebecca: I love that concept of a self-healing machine, And I know it can be done, because if you look I think about Intel, Microsoft, you know, And so it really spans, you know, sort of the supply side A great note to end on. it's always a pleasure having you on the show. We will have more from Lenovo Transform just after this.

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Lenovo Transform 2017 Keynote


 

(upbeat techno music) >> Announcer: Good morning ladies and gentlemen. This is Lenovo Transform. Please welcome to the stage Lenovo's Rod Lappin. (upbeat instrumental) >> Alright, ladies and gentlemen. Here we go. I was out the back having a chat. A bit faster than I expected. How are you all doing this morning? (crowd cheers) >> Good? How fantastic is it to be in New York City? (crowd applauds) Excellent. So my name's Rod Lappin. I'm with the Data Center Group, obviously. I do basically anything that touches customers from our sales people, our pre-sales engineers, our architects, et cetera, all the way through to our channel partner sales engagement globally. So that's my job, but enough of that, okay? So the weather this morning, absolutely fantastic. Not a cloud in the sky, perfect. A little bit different to how it was yesterday, right? I want to thank all of you because I know a lot of you had a lot of commuting issues getting into New York yesterday with all the storms. We have a lot of people from international and domestic travel caught up in obviously the network, which blows my mind, actually, but we have a lot of people here from Europe, obviously, a lot of analysts and media people here as well as customers who were caught up in circling around the airport apparently for hours. So a big round of applause for our team from Europe. (audience applauds) Thank you for coming. We have some people who commuted a very short distance. For example, our own server general manager, Cameron (mumbles), he's out the back there. Cameron, how long did it take you to get from Raleigh to New York? An hour-and-a-half flight? >> Cameron: 17 hours. >> 17 hours, ladies and gentleman. That's a fantastic distance. I think that's amazing. But I know a lot of us, obviously, in the United States have come a long way with the storms, obviously very tough, but I'm going to call out one individual. Shaneil from Spotless. Where are you Shaneil, you're here somewhere? There he is from Australia. Shaneil how long did it take you to come in from Australia? 25 hour, ladies and gentleman. A big round of applause. That's a pretty big effort. Shaneil actually I want you to stand up, if you don't mind. I've got a seat here right next to my CEO. You've gone the longest distance. How about a big round of applause for Shaneil. We'll put him in my seat, next to YY. Honestly, Shaneil, you're doing me a favor. Okay ladies and gentlemen, we've got a big day today. Obviously, my seat now taken there, fantastic. Obviously New York City, the absolute pinnacle of globalization. I first came to New York in 1996, which was before a lot of people in the room were born, unfortunately for me these days. Was completely in awe. I obviously went to a Yankees game, had no clue what was going on, didn't understand anything to do with baseball. Then I went and saw Patrick Ewing. Some of you would remember Patrick Ewing. Saw the Knicks play basketball. Had no idea what was going on. Obviously, from Australia, and somewhat slightly height challenged, basketball was not my thing but loved it. I really left that game... That was the first game of basketball I'd ever seen. Left that game realizing that effectively the guy throws the ball up at the beginning, someone taps it, that team gets it, they run it, they put it in the basket, then the other team gets it, they put it in the basket, the other team gets it, and that's basically the entire game. So I haven't really progressed from that sort of learning or understanding of basketball since then, but for me, personally, being here in New York, and obviously presenting with all of you guys today, it's really humbling from obviously some of you would have picked my accent, I'm also from Australia. From the north shore of Sydney. To be here is just a fantastic, fantastic event. So welcome ladies and gentlemen to Transform, part of our tech world series globally in our event series and our event season here at Lenovo. So once again, big round of applause. Thank you for coming (audience applauds). Today, basically, is the culmination of what I would classify as a very large journey. Many of you have been with us on that. Customers, partners, media, analysts obviously. We've got quite a lot of our industry analysts in the room. I know Matt Eastwood yesterday was on a train because he sent a Tweet out saying there's 170 people on the WIFI network. He was obviously a bit concerned he was going to get-- Pat Moorhead, he got in at 3:30 this morning, obviously from traveling here as well with some of the challenges with the transportation, so we've got a lot of people in the room that have been giving us advice over the last two years. I think all of our employees are joining us live. All of our partners and customers through the stream. As well as everybody in this packed-out room. We're very very excited about what we're going to be talking to you all today. I want to have a special thanks obviously to our R&D team in Raleigh and around the world. They've also been very very focused on what they've delivered for us today, and it's really important for them to also see the culmination of this great event. And like I mentioned, this is really the feedback. It's not just a Lenovo launch. This is a launch based on the feedback from our partners, our customers, our employees, the analysts. We've been talking to all of you about what we want to be when we grow up from a Data Center Group, and I think you're going to hear some really exciting stuff from some of the speakers today and in the demo and breakout sessions that we have after the event. These last two years, we've really transformed the organization, and that's one of the reasons why that theme is part of our Tech World Series today. We're very very confident in our future, obviously, and where the company's going. It's really important for all of you to understand today and take every single snippet that YY, Kirk, and Christian talk about today in the main session, and then our presenters in the demo sections on what Lenovo's actually doing for its future and how we're positioning the company, obviously, for that future and how the transformation, the digital transformation, is going ahead globally. So, all right, we are now going to step into our Transform event. And I've got a quick agenda statement for you. The very first thing is we're going to hear from YY, our chairman and CEO. He's going to discuss artificial intelligence, the evolution of our society and how Lenovo is clearly positioning itself in the industry. Then, obviously, you're going to hear from Kirk Skaugen, our president of the Data Center Group, our new boss. He's going to talk about how long he's been with the company and the transformation, once again, we're making, very specifically to the Data Center Group and how much of a difference we're making to society and some of our investments. Christian Teismann, our SVP and general manager of our client business is going to talk about the 25 years of ThinkPad. This year is the 25-year anniversary of our ThinkPad product. Easily the most successful brand in our client branch or client branch globally of any vendor. Most successful brand we've had launched, and this afternoon breakout sessions, obviously, with our keynotes, fantastic sessions. Make sure you actually attend all of those after this main arena here. Now, once again, listen, ask questions, and make sure you're giving us feedback. One of the things about Lenovo that we say all the time... There is no room for arrogance in our company. Every single person in this room is a customer, partner, analyst, or an employee. We love your feedback. It's only through your feedback that we continue to improve. And it's really important that through all of the sessions where the Q&As happen, breakouts afterwards, you're giving us feedback on what you want to see from us as an organization as we go forward. All right, so what were you doing 25 years ago? I spoke about ThinkPad being 25 years old, but let me ask you this. I bet you any money that no one here knew that our x86 business is also 25 years old. So, this year, we have both our ThinkPad and our x86 anniversaries for 25 years. Let me tell you. What were you guys doing 25 years ago? There's me, 25 years ago. It's a bit scary, isn't it? It's very svelte and athletic and a lot lighter than I am today. It makes me feel a little bit conscious. And you can see the black and white shot. It shows you that even if you're really really short and you come from the wrong side of the tracks to make some extra cash, you can still do some modeling as long as no one else is in the photo to give anyone any perspective, so very important. I think I might have got one photo shoot out of that, I don't know. I had to do it, I needed the money. Let me show you another couple of photos. Very interesting, how's this guy? How cool does he look? Very svelte and athletic. I think there's no doubt. He looks much much cooler than I do. Okay, so ladies and gentlemen, without further ado, it gives me great honor to obviously introduce our very very first guest to the stage. Ladies and gentlemen, our chairman and CEO, Yuanqing Yang. or as we like to call him, YY. A big round of applause, thank you. (upbeat techno instrumental) >> Good morning everyone. Thank you, Rod, for your introduction. Actually, I didn't think I was younger than you (mumbles). I can't think of another city more fitting to host the Transform event than New York. A city that has transformed from a humble trading post 400 years ago to one of the most vibrant cities in the world today. It is a perfect symbol of transformation of our world. The rapid and the deep transformations that have propelled us from the steam engine to the Internet era in just 200 years. Looking back at 200 years ago, there was only a few companies that operated on a global scale. The total value of the world's economy was around $188 billion U.S. dollars. Today, it is only $180 for each person on earth. Today, there are thousands of independent global companies that compete to sell everything, from corn and crude oil to servers and software. They drive a robust global economy was over $75 trillion or $1,000 per person. Think about it. The global economy has multiplied almost 450 times in just two centuries. What is even more remarkable is that the economy has almost doubled every 15 years since 1950. These are significant transformation for businesses and for the world and our tiny slice of pie. This transformation is the result of the greatest advancement in technology in human history. Not one but three industrial revolutions have happened over the last 200 years. Even though those revolutions created remarkable change, they were just the beginning. Today, we are standing at the beginning of the fourth revolution. This revolution will transform how we work (mumbles) in ways that no one could imagine in the 18th century or even just 18 months ago. You are the people who will lead this revolution. Along with Lenovo, we will redefine IT. IT is no longer just information technology. It's intelligent technology, intelligent transformation. A transformation that is driven by big data called computing and artificial intelligence. Even the transition from PC Internet to mobile Internet is a big leap. Today, we are facing yet another big leap from the mobile Internet to the Smart Internet or intelligent Internet. In this Smart Internet era, Cloud enables devices, such as PCs, Smart phones, Smart speakers, Smart TVs. (mumbles) to provide the content and the services. But the evolution does not stop them. Ultimately, almost everything around us will become Smart, with building computing, storage, and networking capabilities. That's what we call the device plus Cloud transformation. These Smart devices, incorporated with various sensors, will continuously sense our environment and send data about our world to the Cloud. (mumbles) the process of this ever-increasing big data and to support the delivery of Cloud content and services, the data center infrastructure is also transforming to be more agile, flexible, and intelligent. That's what we call the infrastructure plus Cloud transformation. But most importantly, it is the human wisdom, the people learning algorithm vigorously improved by engineers that enables artificial intelligence to learn from big data and make everything around us smarter. With big data collected from Smart devices, computing power of the new infrastructure under the trend artificial intelligence, we can understand the world around us more accurately and make smarter decisions. We can make life better, work easier, and society safer and healthy. Think about what is already possible as we start this transformation. Smart Assistants can help you place orders online with a voice command. Driverless cars can run on the same road as traditional cars. (mumbles) can help troubleshoot customers problems, and the virtual doctors already diagnose basic symptoms. This list goes on and on. Like every revolution before it, intelligent transformation, will fundamentally change the nature of business. Understanding and preparing for that will be the key for the growth and the success of your business. The first industrial revolution made it possible to maximize production. Water and steam power let us go from making things by hand to making them by machine. This transformed how fast things could be produced. It drove the quantity of merchandise made and led to massive increase in trade. With this revolution, business scale expanded, and the number of customers exploded. Fifty years later, the second industrial revolution made it necessary to organize a business like the modern enterprise, electric power, and the telegraph communication made business faster and more complex, challenging businesses to become more efficient and meeting entirely new customer demands. In our own lifetimes, we have witnessed the third industrial revolution, which made it possible to digitize the enterprise. The development of computers and the Internet accelerated business beyond human speed. Now, global businesses have to deal with customers at the end of a cable, not always a handshake. While we are still dealing with the effects of a digitizing business, the fourth revolution is already here. In just the past two or three years, the growth of data and advancement in visual intelligence has been astonishing. The computing power can now process the massive amount of data about your customers, suppliers, partners, competitors, and give you insights you simply could not imagine before. Artificial intelligence can not only tell you what your customers want today but also anticipate what they will need tomorrow. This is not just about making better business decisions or creating better customer relationships. It's about making the world a better place. Ultimately, can we build a new world without diseases, war, and poverty? The power of big data and artificial intelligence may be the revolutionary technology to make that possible. Revolutions don't happen on their own. Every industrial revolution has its leaders, its visionaries, and its heroes. The master transformers of their age. The first industrial revolution was led by mechanics who designed and built power systems, machines, and factories. The heroes of the second industrial revolution were the business managers who designed and built modern organizations. The heroes of the third revolution were the engineers who designed and built the circuits and the source code that digitized our world. The master transformers of the next revolution are actually you. You are the designers and the builders of the networks and the systems. You will bring the benefits of intelligence to every corner of your enterprise and make intelligence the central asset of your business. At Lenovo, data intelligence is embedded into everything we do. How we understand our customer's true needs and develop more desirable products. How we profile our customers and market to them precisely. How we use internal and external data to balance our supply and the demand. And how we train virtual agents to provide more effective sales services. So the decisions you make today about your IT investment will determine the quality of the decisions your enterprise will make tomorrow. So I challenge each of you to seize this opportunity to become a master transformer, to join Lenovo as we work together at the forefront of the fourth industrial revolution, as leaders of the intelligent transformation. (triumphant instrumental) Today, we are launching the largest portfolio in our data center history at Lenovo. We are fully committed to the (mumbles) transformation. Thank you. (audience applauds) >> Thanks YY. All right, ladies and gentlemen. Fantastic, so how about a big round of applause for YY. (audience applauds) Obviously a great speech on the transformation that we at Lenovo are taking as well as obviously wanting to journey with our partners and customers obviously on that same journey. What I heard from him was obviously artificial intelligence, how we're leveraging that integrally as well as externally and for our customers, and the investments we're making in the transformation around IoT machine learning, obviously big data, et cetera, and obviously the Data Center Group, which is one of the key things we've got to be talking about today. So we're on the cusp of that fourth revolution, as YY just mentioned, and Lenovo is definitely leading the way and investing in those parts of the industry and our portfolio to ensure we're complimenting all of our customers and partners on what they want to be, obviously, as part of this new transformation we're seeing globally. Obviously now, ladies and gentlemen, without further ado once again, to tell us more about what's going on today, our announcements, obviously, that all of you will be reading about and seeing in the breakout and the demo sessions with our segment general managers this afternoon is our president of the data center, Mr. Kirk Skaugen. (upbeat instrumental) >> Good morning, and let me add my welcome to Transform. I just crossed my six months here at Lenovo after over 24 years at Intel Corporation, and I can tell you, we've been really busy over the last six months, and I'm more excited and enthusiastic than ever and hope to share some of that with you today. Today's event is called "Transform", and today we're announcing major new transformations in Lenovo, in the data center, but more importantly, we're celebrating the business results that these platforms are going to have on society and with international supercomputing going on in parallel in Frankfurt, some of the amazing scientific discoveries that are going to happen on some of these platforms. Lenovo has gone through some significant transformations in the last two years, since we acquired the IBM x86 business, and that's really positioning us for this next phase of growth, and we'll talk more about that later. Today, we're announcing the largest end-to-end data center portfolio in Lenovo's history, as you heard from YY, and we're really taking the best of the x86 heritage from our IBM acquisition of the x86 server business and combining that with the cost economics that we've delivered from kind of our China heritage. As we've talked to some of the analysts in the room, it's really that best of the east and best of the west is combining together in this announcement today. We're going to be announcing two new brands, building on our position as the number one x86 server vendor in both customer satisfaction and in reliability, and we're also celebrating, next month in July, a very significant milestone, which will we'll be shipping our 20 millionth x86 server into the industry. For us, it's an amazing time, and it's an inflection point to kind of look back, pause, but also share the next phase of Lenovo and the exciting vision for the future. We're also making some declarations on our vision for the future today. Again, international supercomputing's going on, and, as it turns out, we're the fastest growing supercomputer company on earth. We'll talk about that. Our goal today that we're announcing is that we plan in the next several years to become number one in supercomputing, and we're going to put the investments behind that. We're also committing to our customers that we're going to disrupt the status quo and accelerate the pace of innovation, not just in our legacy server solutions, but also in Software-Defined because what we've heard from you is that that lack of legacy, we don't have a huge router business or a huge sand business to protect. It's that lack of legacy that's enabling us to invest and get ahead of the curb on this next transition to Software-Defined. So you're going to see us doing that through building our internal IP, through some significant joint ventures, and also through some merges and acquisitions over the next several quarters. Altogether, we're driving to be the most trusted data center provider in the industry between us and our customers and our suppliers. So a quick summary of what we're going to dive into today, both in my keynote as well as in the breakout sessions. We're in this transformation to the next phase of Lenovo's data center growth. We're closing out our previous transformation. We actually, believe it or not, in the last six months or so, have renegotiated 18,000 contracts in 160 countries. We built out an entire end-to-end organization from development and architecture all the way through sales and support. This next transformation, I think, is really going to excite Lenovo shareholders. We're building the largest data center portfolio in our history. I think when IBM would be up here a couple years ago, we might have two or three servers to announce in time to market with the next Intel platform. Today, we're announcing 14 new servers, seven new storage systems, an expanded set of networking portfolios based on our legacy with Blade Network Technologies and other companies we've acquired. Two new brands that we'll talk about for both data center infrastructure and Software-Defined, a new set of premium premiere services as well as a set of engineered solutions that are going to help our customers get to market faster. We're going to be celebrating our 20 millionth x86 server, and as Rod said, 25 years in x86 server compute, and Christian will be up here talking about 25 years of ThinkPad as well. And then a new end-to-end segmentation model because all of these strategies without execution are kind of meaningless. I hope to give you some confidence in the transformation that Lenovo has gone through as well. So, having observed Lenovo from one of its largest partners, Intel, for more than a couple decades, I thought I'd just start with why we have confidence on the foundation that we're building off of as we move from a PC company into a data center provider in a much more significant way. So Lenovo today is a company of $43 billion in sales. Absolutely astonishing, it puts us at about Fortune 202 as a company, with 52,000 employees around the world. We're supporting and have service personnel, almost a little over 10,000 service personnel that service our servers and data center technologies in over 160 countries that provide onsite service and support. We have seven data center research centers. One of the reasons I came from Intel to Lenovo was that I saw that Lenovo became number one in PCs, not through cost cutting but through innovation. It was Lenovo that was partnering on the next-generation Ultrabooks and two-in-ones and tablets in the modem mods that you saw, but fundamentally, our path to number one in data center is going to be built on innovation. Lastly, we're one of the last companies that's actually building not only our own motherboards at our own motherboard factories, but also with five global data center manufacturing facilities. Today, we build about four devices a second, but we also build over 100 servers per hour, and the cost economics we get, and I just visited our Shenzhen factory, of having everything from screws to microprocessors come up through the elevator on the first floor, go left to build PCs and ThinkPads and go right to build server technology, means we have some of the world's most cost effective solutions so we can compete in things like hyperscale computing. So it's with that that I think we're excited about the foundation that we can build off of on the Data Center Group. Today, as we stated, this event is about transformation, and today, I want to talk about three things we're going to transform. Number one is the customer experience. Number two is the data center and our customer base with Software-Defined infrastructure, and then the third is talk about how we plan to execute flawlessly with a new transformation that we've had internally at Lenovo. So let's dive into it. On customer experience, really, what does it mean to transform customer experience? Industry pundits say that if you're not constantly innovating, you can fall behind. Certainly the technology industry that we're in is transforming at record speed. 42% of business leaders or CIOs say that digital first is their top priority, but less than 50% actually admit that they have a strategy to get there. So people are looking for a partner to keep pace with that innovation and change, and that's really what we're driving to at Lenovo. So today we're announcing a set of plans to take another step function in customer experience, and building off of our number one position. Just recently, Gartner shows Lenovo as the number 24 supply chains of companies over $12 billion. We're up there with Amazon, Coca-Cola, and we've now completely re-architected our supply chain in the Data Center Group from end to end. Today, we can deliver 90% of our SKUs, order to ship in less than seven days. The artificial intelligence that YY mentioned is optimizing our performance even further. In services, as we talked about, we're now in 160 countries, supporting on-site support, 50 different call centers around the world for local language support, and we're today announcing a whole set of new premiere support services that I'll get into in a second. But we're building on what's already better than 90% customer satisfaction in this space. And then in development, for all the engineers out there, we started foundationally for this new set of products, talking about being number one in reliability and the lowest downtime of any x86 server vendor on the planet, and these systems today are architected to basically extend that leadership position. So let me tell you the realities of reliability. This is ITIC, it's a reliability report. 750 CIOs and IT managers from more than 20 countries, so North America, Europe, Asia, Australia, South America, Africa. This isn't anything that's paid for with sponsorship dollars. Lenovo has been number one for four years running on x86 reliability. This is the amount of downtime, four hours or more, in mission-critical environments from the leading x86 providers. You can see relative to our top two competitors that are ahead of us, HP and Dell, you can see from ITIC why we are building foundationally off of this, and why it's foundational to how we're developing these new platforms. In customer satisfaction, we are also rated number one in x86 server customer satisfaction. This year, we're now incentivizing every single Lenovo employee on customer satisfaction and customer experience. It's been a huge mandate from myself and most importantly YY as our CEO. So you may say well what is the basis of this number one in customer satisfaction, and it's not just being number one in one category, it's actually being number one in 21 of the 22 categories that TBR talks about. So whether it's performance, support systems, online product information, parts and availability replacement, Lenovo is number one in 21 of the 22 categories and number one for six consecutive studies going back to Q1 of 2015. So this, again, as we talk about the new product introductions, it's something that we absolutely want to build on, and we're humbled by it, and we want to continue to do better. So let's start now on the new products and talk about how we're going to transform the data center. So today, we are announcing two new product offerings. Think Agile and ThinkSystem. If you think about the 25 years of ThinkPad that Christian's going to talk about, Lenovo has a continuous learning culture. We're fearless innovators, we're risk takers, we continuously learn, but, most importantly, I think we're humble and we have some humility. That when we fail, we can fail fast, we learn, and we improve. That's really what drove ThinkPad to number one. It took about eight years from the acquisition of IBM's x86 PC business before Lenovo became number one, but it was that innovation, that listening and learning, and then improving. As you look at the 25 years of ThinkPad, there were some amazing successes, but there were also some amazing failures along the way, but each and every time we learned and made things better. So this year, as Rod said, we're not just celebrating 25 years of ThinkPad, but we're celebrating 25 years of x86 server development since the original IBM PC servers in 1992. It's a significant day for Lenovo. Today, we're excited to announce two new brands. ThinkSystem and ThinkAgile. It's an important new announcement that we started almost three years ago when we acquired the x86 server business. Why don't we run a video, and we'll show you a little bit about ThinkSystem and ThinkAgile. >> Narrator: The status quo is comfortable. It gets you by, but if you think that's good enough for your data center, think again. If adoption is becoming more complicated when it should be simpler, think again. If others are selling you technology that's best for them, not for you, think again. It's time for answers that win today and tomorrow. Agile, innovative, different. Because different is better. Different embraces change and makes adoption simple. Different designs itself around you. Using 25 years of innovation and design and R&D. Different transforms, it gives you ThinkSystem. World-record performance, most reliable, easy to integrate, scales faster. Different empowers you with ThinkAgile. It redefines the experience, giving you the speed of Cloud and the control of on-premise IT. Responding faster to what your business really needs. Different defines the future. Introducing Lenovo ThinkSystem and ThinkAgile. (exciting and slightly aggressive digital instrumental) >> All right, good stuff, huh? (audience applauds) So it's built off of this 25-year history of us being in the x86 server business, the commitment we established three years ago after acquiring the x86 server business to be and have the most reliable, the most agile, and the most highest-performing data center solutions on the planet. So today we're announcing two brands. ThinkSystem is for the traditional data center infrastructure, and ThinkAgile is our brand for Software-Defined infrastructure. Again, the teams challenge themselves from the start, how do we build off this rich heritage, expanding our position as number one in customer satisfaction, reliability, and one of the world's best supply chains. So let's start and look at the next set of solutions. We have always prided ourself that little things don't mean a lot. Little things mean everything. So today, as we said on the legacy solutions, we have over 30 world-record performance benchmarks on Intel architecture, and more than actually 150 since we started tracking this back in 2001. So it's the little pieces of innovation. It's the fine tuning that we do with our partners like an Intel or a Microsoft, an SAP, VMware, and Nutanix that's enabling us to get these world-record performance benchmarks, and with this next generation of solutions we think we'll continue to certainly do that. So today we're announcing the most comprehensive portfolio ever in our data center history. There's 14 servers, seven storage devices, and five network switches. We're also announcing, which is super important to our customer base, a set of new premiere service options. That's giving you fast access directly to a level two support person. No automated response system involved. You get to pick up the phone and directly talk to a level two support person that's going to have end-to-end ownership of the customer experience for ThinkSystem. With ThinkAgile, that's going to be completely bundled with every ThinkAgile you purchase. In addition, we're having white glove service on site that will actually unbox the product for you and get it up and running. It's an entirely new set of solutions for hybrid Cloud, for big data analytics and database applications around these engineered solutions. These are like 40- to 50-page guides where we fine-tuned the most important applications around virtual desktop infrastructure and those kinds of applications, working side by side with all of our ISP partners. So significantly expanding, not just the hardware but the software solutions that, obviously, you, as our customers, are running. So if you look at ThinkSystem innovation, again, it was designed for the ultimate in flexibility, performance, and reliability. It's a single now-unified brand that combines what used to be the Lenovo Think server and the IBM System x products now into a single brand that spans server, storage, and networking. We're basically future-proofing it for the next-generation data center. It's a significantly simplified portfolio. One of the big pieces that we've heard is that the complexity of our competitors has really been overwhelming to customers. We're building a more flexible, more agile solution set that requires less work, less qualification, and more future proofing. There's a bunch of things in this that you'll see in the demos. Faster time-to-service in terms of the modularity of the systems. 12% faster service equating to almost $50 thousand per hour of reduced downtime. Some new high-density options where we have four nodes and a 2U, twice the density to improve and reduce outbacks and mission-critical workloads. And then in high-performance computing and supercomputing, we're going to spend some time on that here shortly. We're announcing new water-cooled solutions. We have some of the most premiere water-cooled solutions in the world, with more than 25 patents pending now, just in the water-cooled solutions for supercomputing. The performance that we think we're going to see out of these systems is significant. We're building off of that legacy that we have today on the existing Intel solutions. Today, we believe we have more than 50% of SAP HANA installations in the world. In fact, SAP just went public that they're running their internal SAP HANA on Lenovo hardware now. We're seeing a 59% increase in performance on SAP HANA generation on generation. We're seeing 31% lower total cost to ownership. We believe this will continue our position of having the highest level of five-nines in the x86 server industry. And all of these servers will start being available later this summer when the Intel announcements come out. We're also announcing the largest storage portfolio in our history, significantly larger than anything we've done in the past. These are all available today, including some new value class storage offerings. Our network portfolio is expanding now significantly. It was a big surprise when I came to Lenovo, seeing the hundreds of engineers we had from the acquisition of Blade Network Technologies and others with our teams in Romania, Santa Clara, really building out both the embedded portfolio but also the top racks, which is around 10 gig, 25 gig, and 100 gig. Significantly better economics, but all the performance you'd expect from the largest networking companies in the world. Those are also available today. ThinkAgile and Software-Defined, I think the one thing that has kind of overwhelmed me since coming in to Lenovo is we are being embraced by our customers because of our lack of legacy. We're not trying to sell you one more legacy SAN at 65% margins. ThinkAgile really was founded, kind of born free from the shackles of legacy thinking and legacy infrastructure. This is just the beginning of what's going to be an amazing new brand in the transformation to Software-Defined. So, for Lenovo, we're going to invest in our own internal organic IP. I'll foreshadow: There's some significant joint ventures and some mergers and acquisitions that are going to be coming in this space. And so this will be the foundation for our Software-Defined networking and storage, for IoT, and ultimately for the 5G build-out as well. This is all built for data centers of tomorrow that require fluid resources, tightly integrated software and hardware in kind of an appliance, selling at the rack level, and so we'll show you how that is going to take place here in a second. ThinkAgile, we have a few different offerings. One is around hyperconverged storage, Hybrid Cloud, and also Software-Defined storage. So we're really trying to redefine the customer experience. There's two different solutions we're having today. It's a Microsoft Azure solution and a Nutanix solution. These are going to be available both in the appliance space as well as in a full rack solution. We're really simplifying and trying to transform the entire customer experience from how you order it. We've got new capacity planning tools that used to take literally days for us to get the capacity planning done. It's now going down to literally minutes. We've got new order, delivery, deployment, administration service, something we're calling ThinkAgile Advantage, which is the white glove unboxing of the actual solutions on prem. So the whole thing when you hear about it in the breakout sessions about transforming the entire customer experience with both an HX solution and an SX solution. So again, available at the rack level for both Nutanix and for Microsoft Solutions available in just a few months. Many of you in the audience since the Microsoft Airlift event in Seattle have started using these things, and the feedback to date has been fantastic. We appreciate the early customer adoption that we've seen from people in the audience here. So next I want to bring up one of our most important partners, and certainly if you look at all of these solutions, they're based on the next-generation Intel Xeon scalable processor that's going to be announcing very very soon. I want to bring on stage Rupal Shah, who's the corporate vice president and general manager of Global Data Center Sales with Intel, so Rupal, please join me. (upbeat instrumental) So certainly I have long roots at Intel, but why don't you talk about, from Intel's perspective, why Lenovo is an important partner for Lenovo. >> Great, well first of all, thank you very much. I've had the distinct pleasure of not only working with Kirk for many many years, but also working with Lenovo for many years, so it's great to be here. Lenovo is not only a fantastic supplier and leader in the industry for Intel-based servers but also a very active partner in the Intel ecosystem. In the Intel ecosystem, specifically, in our partner programs and in our builder programs around Cloud, around the network, and around storage, I personally have had a long history in working with Lenovo, and I've seen personally that PC transformation that you talked about, Kirk, and I believe, and I know that Intel believes in Lenovo's ability to not only succeed in the data center but to actually lead in the data center. And so today, the ThinkSystem and ThinkAgile announcement is just so incredibly important. It's such a great testament to our two companies working together, and the innovation that we're able to bring to the market, and all of it based on the Intel Xeon scalable processor. >> Excellent, so tell me a little bit about why we've been collaborating, tell me a little bit about why you're excited about ThinkSystem and ThinkAgile, specifically. >> Well, there are a lot of reasons that I'm excited about the innovation, but let me talk about a few. First, both of our companies really stand behind the fact that it's increasingly a hybrid world. Our two companies offer a range of solutions now to customers to be able to address their different workload needs. ThinkSystem really brings the best, right? It brings incredible performance, flexibility in data center deployment, and industry-leading reliability that you've talked about. And, as always, Xeon has a history of being built for the data center specifically. The Intel Xeon scalable processor is really re-architected from the ground up in order to enhance compute, network, and storage data flows so that we can deliver workload optimized performance for both a wide range of traditional workloads and traditional needs but also some emerging new needs in areas like artificial intelligence. Second is when it comes to the next generation of Cloud infrastructure, the new Lenovo ThinkAgile line offers a truly integrated offering to address data center pain points, and so not only are you able to get these pretested solutions, but these pretested solutions are going to get deployed in your infrastructure faster, and they're going to be deployed in a way that's going to meet your specific needs. This is something that is new for both of us, and it's an incredible innovation in the marketplace. I think that it's a great addition to what is already a fantastic portfolio for Lenovo. >> Excellent. >> Finally, there's high-performance computing. In high-performance computing. First of all, congratulations. It's a big week, I think, for both of us. Fantastic work that we've been doing together in high-performance computing and actually bringing the best of the best to our customers, and you're going to hear a whole lot more about that. We obviously have a number of joint innovation centers together between Intel and Lenovo. Tell us about some of the key innovations that you guys are excited about. >> Well, Intel and Lenovo, we do have joint innovation labs around the world, and we have a long and strong history of very tight collaboration. This has brought a big wave of innovation to the marketplace in areas like software-defined infrastructure. Yet another area is working closely on a joint vision that I think our two companies have in artificial intelligence. Intel is very committed to the world of AI, and we're committed in making the investments required in technology development, in training, and also in R&D to be able to deliver end-to-end solutions. So with Intel's comprehensive technology portfolio and Lenovo's development and innovation expertise, it's a great combination in this space. I've already talked a little bit about HPC and so has Kirk, and we're going to hear a little bit more to come, but we're really building the fastest compute solutions for customers that are solving big problems. Finally, we often talk about processors from Intel, but it's not just about the processors. It's way beyond that. It's about engaging at the solution level for our customers, and I'm so excited about the work that we've done together with Lenovo to bring to market products like Intel Omni-Path Architecture, which is really the fabric for high-performance data centers. We've got a great showing this week with Intel Omni-Path Architecture, and I'm so grateful for all the work that we've done to be able to bring true solutions to the marketplace. I am really looking forward to our future collaboration with Lenovo as we have in the past. I want to thank you again for inviting me here today, and congratulations on a fantastic launch. >> Thank you, Rupal, very much, for the long partnership. >> Thank you. (audience applauds) >> Okay, well now let's transition and talk a little bit about how Lenovo is transforming. The first thing we've done when I came on board about six months ago is we've transformed to a truly end-to-end organization. We're looking at the market segments I think as our customers define them, and we've organized into having vice presidents and senior vice presidents in charge of each of these major groups, thinking really end to end, from architecture all the way to end of life and customer support. So the first is hyperscale infrastructure. It's about 20% on the market by 2020. We've hired a new vice president there to run that business. Given we can make money in high-volume desktop PCs, it's really the manufacturing prowess, deep engineering collaboration that's enabling us to sell into Baidu, and to Alibaba, Tencent, as well as the largest Cloud vendors on the West Coast here in the United States. We believe we can make money here by having basically a deep deep engineering engagement with our key customers and building on the PC volume economics that we have within Lenovo. On software-defined infrastructure, again, it's that lack of legacy that I think is propelling us into this space. We're not encumbered by trying to sell one more legacy SAN or router, and that's really what's exciting us here, as we transform from a hardware to a software-based company. On HPC and AI, as we said, we'll talk about this in a second. We're the fastest-growing supercomputing company on earth. We have aspirations to be the largest supercomputing company on earth, with China and the U.S. vying for number one in that position, it puts us in a good position there. We're going to bridge that into artificial intelligence in our upcoming Shanghai Tech World. The entire day is around AI. In fact, YY has committed $1.2 billion to artificial intelligence over the next few years of R&D to help us bridge that. And then on data center infrastructure, is really about moving to a solutions based infrastructure like our position with SAP HANA, where we've gone deep with engineers on site at SAP, SAP running their own infrastructure on Lenovo and building that out beyond just SAP to other solutions in the marketplace. Overall, significantly expanding our services portfolio to maintain our number one customer satisfaction rating. So given ISC, or International Supercomputing, this week in Frankfurt, and a lot of my team are actually over there, I wanted to just show you the transformation we've had at Lenovo for delivering some of the technology to solve some of the most challenging humanitarian problems on earth. Today, we are the fastest-growing supercomputer company on the planet in terms of number of systems on the Top 500 list. We've gone from zero to 92 positions in just a few short years, but IDC also positions Lenovo as the fast-growing supercomputer and HPC company overall at about 17% year on year growth overall, including all of the broad channel, the regional universities and this kind of thing, so this is an exciting place for us. I'm excited today that Sergi has come all the way from Spain to be with us today. It's an exciting time because this week we announce the fastest next-generation Intel supercomputer on the planet at Barcelona Supercomputer. Before I bring Sergi on stage, let's run a video and I'll show you why we're excited about the capabilities of these next-generation supercomputers. Run the video please. >> Narrator: Different creates one of the most powerful supercomputers for the Barcelona Supercomputer Center. A high-performance, high-capacity design to help shape tomorrow's world. Different designs what's best for you, with 25 years of end-to-end expertise delivering large-scale solutions. It integrates easily with technology from industry partners, through deep collaboration with the client to manufacture, test, configure, and install at global scale. Different achieves the impossible. The first of a new series. A more energy-efficient supercomputer yet 10 times more powerful than its predecessor. With over 3,400 Lenovo ThinkSystem servers, each performing over two trillion calculations per second, giving us 11.1 petaflop capacity. Different powers MareNostrum, a supercomputer that will help us better understand cancer, help discover disease-fighting therapies, predict the impact of climate change. MareNostrom 4.0 promises to uncover answers that will help solve humanities greatest challenges. (audience applauds) >> So please help me in welcoming operations director of the Barcelona Supercomputer Center, Sergi Girona. So welcome, and again, congratulations. It's been a big week for both of us. But I think for a long time, if you haven't been to Barcelona, this has been called the world's most beautiful computer because it's in one of the most gorgeous chapels in the world as you can see here. Congratulations, we now are number 13 on the Top500 list and the fastest next-generation Intel computer. >> Thank you very much, and congratulations to you as well. >> So maybe we can just talk a little bit about what you've done over the last few months with us. >> Sure, thank you very much. It is a pleasure for me being invited here to present to you what we've been doing with Lenovo so far and what we are planning to do in the next future. I'm representing here Barcelona Supercomputing Center. I am presenting high-performance computing services to science and industry. How we see these science services has changed the paradigm of science. We are coming from observation. We are coming from observation on the telescopes and the microscopes and the building of infrastructures, but this is not affordable anymore. This is very expensive, so it's not possible, so we need to move to simulations. So we need to understand what's happening in our environment. We need to predict behaviors only going through simulation. So, at BSC, we are devoted to provide services to industry, to science, but also we are doing our own research because we want to understand. At the same time, we are helping and developing the new engineers of the future on the IT, on HPC. So we are having four departments based on different topics. The main and big one is wiling to understand how we are doing the next supercomputers from the programming level to the performance to the EIA, so all these things, but we are having also interest on what about the climate change, what's the air quality that we are having in our cities. What is the precision medicine we need to have. How we can see that the different drugs are better for different individuals, for different humans, and of course we have an energy department, taking care of understanding what's the better optimization for a cold, how we can save energy running simulations on different topics. But, of course, the topic of today is not my research, but it's the systems we are building in Barcelona. So this is what we have been building in Barcelona so far. From left to right, you have the preparation of the facility because this is 160 square meters with 1.4 megabytes, so that means we need new piping, we need new electricity, at the same time in the center we have to install the core services of the system, so the management practices, and then on the right-hand side you have installation of the networking, the Omni-Path by Intel. Because all of the new racks have to be fully integrated and they need to come into operation rapidly. So we start deployment of the system May 15, and we've now been ending and coming in production July first. All the systems, all the (mumbles) systems from Lenovo are coming before being open and available. What we've been installing here in Barcelona is general purpose systems for our general workload of the system with 3,456 nodes. Everyone of those having 48 cores, 96 gigabytes main memory for a total capacity of about 400 terabytes memory. The objective of this is that we want to, all the system, all the processors, to work together for a single execution for running altogether, so this is an example of the platinum processors from Intel having 24 cores each. Of course, for doing this together with all the cores in the same application, we need a high-speed network, so this is Omni-Path, and of course all these cables are connecting all the nodes. Noncontention, working together, cooperating. Of course, this is a bunch of cables. They need to be properly aligned in switches. So here you have the complete presentation. Of course, this is general purpose, but we wanted to invest with our partners. We want to understand what the supercomputers we wanted to install in 2020, (mumbles) Exascale. We want to find out, we are installing as well systems with different capacities with KNH, with power, with ARM processors. We want to leverage our obligations for the future. We want to make sure that in 2020 we are ready to move our users rapidly to the new technologies. Of course, this is in total, giving us a total capacity of 13.7 petaflops that it's 12 times the capacity of the former MareNostrum four years ago. We need to provide the services to our scientists because they are helping to solve problems for humanity. That's the place we are going to go. Last is inviting you to come to Barcelona to see our place and our chapel. Thank you very much (audience applauds). >> Thank you. So now you can all go home to your spouses and significant others and say you have a formal invitation to Barcelona, Spain. So last, I want to talk about what we've done to transform Lenovo. I think we all know the history is nice but without execution, none of this is going to be possible going forward, so we have been very very busy over the last six months to a year of transforming Lenovo's data center organization. First, we moved to a dedicated end-to-end sales and marketing organization. In the past, we had people that were shared between PC and data center, now thousands of sales people around the world are 100% dedicated end to end to our data center clients. We've moved to a fully integrated and dedicated supply chain and procurement organization. A fully dedicated quality organization, 100% dedicated to expanding our data center success. We've moved to a customer-centric segment, again, bringing in significant new leaders from outside the company to look end to end at each of these segments, supercomputing being very very different than small business, being very very different than taking care of, for example, a large retailer or bank. So around hyperscale, software-defined infrastructure, HPC, AI, and supercomputing and data center solutions-led infrastructure. We've built out a whole new set of global channel programs. Last year, or a year passed, we have five different channel programs around the world. We've now got one simplified channel program for dealer registration. I think our channel is very very energized to go out to market with Lenovo technology across the board, and a whole new set of system integrator relationships. You're going to hear from one of them in Christian's discussion, but a whole new set of partnerships to build solutions together with our system integrative partners. And, again, as I mentioned, a brand new leadership team. So look forward to talking about the details of this. There's been a significant amount of transformation internal to Lenovo that's led to the success of this new product introduction today. So in conclusion, I want to talk about the news of the day. We are transforming Lenovo to the next phase of our data center growth. Again, in over 160 countries, closing on that first phase of transformation and moving forward with some unique declarations. We're launching the largest portfolio in our history, not just in servers but in storage and networking, as everything becomes kind of a software personality on top of x86 Compute. We think we're very well positioned with our scale on PCs as well as data center. Two new brands for both data center infrastructure and Software-Defined, without the legacy shackles of our competitors, enabling us to move very very quickly into Software-Defined, and, again, foreshadowing some joint ventures in M&A that are going to be coming up that will further accelerate ourselves there. New premiere support offerings, enabling you to get direct access to level two engineers and white glove unboxing services, which are going to be bundled along with ThinkAgile. And then celebrating the milestone of 25 years in x86 server compute, not just ThinkPads that you'll hear about shortly, but also our 20 million server shipping next month. So we're celebrating that legacy and looking forward to the next phase. And then making sure we have the execution engine to maintain our position and grow it, being number one in customer satisfaction and number one in quality. So, with that, thank you very much. I look forward to seeing you in the breakouts today and talking with many of you, and I'll bring Rod back up to transition us to the next section. Thank you. (audience applauds) >> All right, Kirk, thank you, sir. All right, ladies and gentlemen, what did you think of that? How about a big round of applause for ThinkAgile, ThinkSystems new brands? (audience applauds) And, obviously, with that comes a big round of applause, for Kirk Skaugen, my boss, so we've got to give him a big round of applause, please. I need to stay employed, it's very important. All right, now you just heard from Kirk about some of the new systems, the brands. How about we have a quick look at the video, which shows us the brand new DCG images. >> Narrator: Legacy thinking is dead, stuck in the past, selling the same old stuff, over and over. So then why does it seem like a data center, you know, that thing powering all our little devices and more or less everything interaction today is still stuck in legacy thinking because it's rigid, inflexible, slow, but that's not us. We don't do legacy. We do different. Because different is fearless. Different reduces Cloud deployment from days to hours. Different creates agile technology that others follow. Different is fluid. It uses water-cooling technology to save energy. It co-innovates with some of the best minds in the industry today. Different is better, smarter. Maybe that's why different already holds so many world-record benchmarks in everything. From virtualization to database and application performance or why it's number one in reliability and customer satisfaction. Legacy sells you what they want. Different builds the data center you need without locking you in. Introducing the Data Center Group at Lenovo. Different... Is better. >> All right, ladies and gentlemen, a big round of applause, once again (mumbles) DCG, fantastic. And I'm sure all of you would agree, and Kirk mentioned it a couple of times there. No legacy means a real consultative approach to our customers, and that's something that we really feel is differentiated for ourselves. We are effectively now one of the largest startups in the DCG space, and we are very much ready to disrupt. Now, here in New York City, obviously, the heart of the fashion industry, and much like fashion, as I mentioned earlier, we're different, we're disruptive, we're agile, smarter, and faster. I'd like to say that about myself, but, unfortunately, I can't. But those of you who have observed, you may have noticed that I, too, have transformed. I don't know if anyone saw that. I've transformed from the pinstripe blue, white shirt, red tie look of the, shall we say, our predecessors who owned the x86 business to now a very Lenovo look. No tie and consequently a little bit more chic New York sort of fashion look, shall I say. Nothing more than that. So anyway, a bit of a transformation. It takes a lot to get to this look, by the way. It's a lot of effort. Our next speaker, Christian Teismann, is going to talk a lot about the core business of Lenovo, which really has been, as we've mentioned today, our ThinkPad, 25-year anniversary this year. It's going to be a great celebration inside Lenovo, and as we get through the year and we get closer and closer to the day, you'll see a lot more social and digital work that engages our customers, partners, analysts, et cetera, when we get close to that birthday. Customers just generally are a lot tougher on computers. We know they are. Whether you hang onto it between meetings from the corner of the Notebook, and that's why we have magnesium chassis inside the box or whether you're just dropping it or hypothetically doing anything else like that. We do a lot of robust testing on these products, and that's why it's the number one branded Notebook in the world. So Christian talks a lot about this, but I thought instead of having him talk, I might just do a little impromptu jump back stage and I'll show you exactly what I'm talking about. So follow me for a second. I'm going to jaunt this way. I know a lot of you would have seen, obviously, the front of house here, what we call the front of house. Lots of videos, et cetera, but I don't think many of you would have seen the back of house here, so I'm going to jump through the back here. Hang on one second. You'll see us when we get here. Okay, let's see what's going on back stage right now. You can see one of the team here in the back stage is obviously working on their keyboard. Fantastic, let me tell you, this is one of the key value props of this product, obviously still working, lots of coffee all over it, spill-proof keyboard, one of the key value propositions and why this is the number one laptop brand in the world. Congratulations there, well done for that. Obviously, we test these things. Height, distances, Mil-SPEC approved, once again, fantastic product, pick that up, lovely. Absolutely resistant to any height or drops, once again, in line with our Mil-SPEC. This is Charles, our producer and director back stage for the absolute event. You can see, once again, sand, coincidentally, in Manhattan, who would have thought a snow storm was occurring here, but you can throw sand. We test these things for all of the elements. I've obviously been pretty keen on our development solutions, having lived in Japan for 12 years. We had this originally designed in 1992 by (mumbles), he's still our chief development officer still today, fantastic, congratulations, a sand-enhanced notebook, he'd love that. All right, let's get back out front and on with the show. Watch the coffee. All right, how was that? Not too bad (laughs). It wasn't very impromptu at all, was it? Not at all a set up (giggles). How many people have events and have a bag of sand sitting on the floor right next to a Notebook? I don't know. All right, now it's time, obviously, to introduce our next speaker, ladies and gentlemen, and I hope I didn't steal his thunder, obviously, in my conversations just now that you saw back stage. He's one of my best friends in Lenovo and easily is a great representative of our legendary PC products and solutions that we're putting together for all of our customers right now, and having been an ex-Pat with Lenovo in New York really calls this his second home and is continually fighting with me over the fact that he believes New York has better sushi than Tokyo, let's welcome please, Christian Teismann, our SVP, Commercial Business Segment, and PC Smart Office. Christian Teismann, come on up mate. (audience applauds) >> So Rod thank you very much for this wonderful introduction. I'm not sure how much there is to add to what you have seen already back stage, but I think there is a 25-year of history I will touch a little bit on, but also a very big transformation. But first of all, welcome to New York. As Rod said, it's my second home, but it's also a very important place for the ThinkPad, and I will come back to this later. The ThinkPad is thee industry standard of business computing. It's an industry icon. We are celebrating 25 years this year like no other PC brand has done before. But this story today is not looking back only. It's a story looking forward about the future of PC, and we see a transformation from PCs to personalized computing. I am privileged to lead the commercial PC and Smart device business for Lenovo, but much more important beyond product, I also am responsible for customer experience. And this is what really matters on an ongoing basis. But allow me to stay a little bit longer with our iconic ThinkPad and history of the last 25 years. ThinkPad has always stand for two things, and it always will be. Highest quality in the industry and technology innovation leadership that matters. That matters for you and that matters for your end users. So, now let me step back a little bit in time. As Rod was showing you, as only Rod can do, reliability is a very important part of ThinkPad story. ThinkPads have been used everywhere and done everything. They have survived fires and extreme weather, and they keep surviving your end users. For 25 years, they have been built for real business. ThinkPad also has a legacy of first innovation. There are so many firsts over the last 25 years, we could spend an hour talking about them. But I just want to cover a couple of the most important milestones. First of all, the ThinkPad 1992 has been developed and invented in Japan on the base design of a Bento box. It was designed by the famous industrial designer, Richard Sapper. Did you also know that the ThinkPad was the first commercial Notebook flying into space? In '93, we traveled with the space shuttle the first time. For two decades, ThinkPads were on every single mission. Did you know that the ThinkPad Butterfly, the iconic ThinkPad that opens the keyboard to its size, is the first and only computer showcased in the permanent collection of the Museum of Modern Art, right here in New York City? Ten years later, in 2005, IBM passed the torch to Lenovo, and the story got even better. Over the last 12 years, we sold over 100 million ThinkPads, four times the amount IBM sold in the same time. Many customers were concerned at that time, but since then, the ThinkPad has remained the best business Notebook in the industry, with even better quality, but most important, we kept innovating. In 2012, we unveiled the X1 Carbon. It was the thinnest, lightest, and still most robust business PC in the world. Using advanced composited materials like a Formula One car, for super strengths, X1 Carbon has become our ThinkPad flagship since then. We've added an X1 Carbon Yoga, a 360-degree convertible. An X1 Carbon tablet, a detachable, and many new products to come in the future. Over the last few years, many new firsts have been focused on providing the best end-user experience. The first dual-screen mobile workstation. The first Windows business tablet, and the first business PC with OLED screen technology. History is important, but a massive transformation is on the way. Future success requires us to think beyond the box. Think beyond hardware, think beyond notebooks and desktops, and to think about the future of personalized computing. Now, why is this happening? Well, because the business world is rapidly changing. Looking back on history that YY gave, and the acceleration of innovation and how it changes our everyday life in business and in personal is driving a massive change also to our industry. Most important because you are changing faster than ever before. Human capital is your most important asset. In today's generation, they want to have freedom of choice. They want to have a product that is tailored to their specific needs, every single day, every single minute, when they use it. But also IT is changing. The Cloud, constant connectivity, 5G will change everything. Artificial intelligence is adding things to the capability of an infrastructure that we just are starting to imagine. Let me talk about the workforce first because it's the most important part of what drives this. The millennials will comprise more than half of the world's workforce in 2020, three years from now. Already, one out of three millennials is prioritizing mobile work environment over salary, and for nearly 60% of all new hires in the United States, technology is a very important factor for their job search in terms of the way they work and the way they are empowered. This new generation of new employees has grown up with PCs, with Smart phones, with tablets, with touch, for their personal use and for their occupation use. They want freedom. Second, the workplace is transforming. The video you see here in the background. This is our North America headquarters in Raleigh, where we have a brand new Smart workspace. We have transformed this to attract the new generation of workers. It has fewer traditional workspaces, much more meaning and collaborative spaces, and Lenovo, like many companies, is seeing workspaces getting smaller. An average workspace per employee has decreased by 30% over the last five years. Employees are increasingly mobile, but, if they come to the office, they want to collaborate with their colleagues. The way we collaborate and communicate is changing. Investment in new collaboration technology is exploding. The market of collaboration technology is exceeding the market of personal computing today. It will grow in the future. Conference rooms are being re-imagined from a ratio of 50 employees to one large conference room. Today, we are moving into scenarios of four employees to one conference room, and these are huddle rooms, pioneer spaces. Technology is everywhere. Video, mega-screens, audio, electronic whiteboards. Adaptive technologies are popping up and change the way we work. As YY said earlier, the pace of the revolution is astonishing. So personalized computing will transform the PC we all know. There's a couple of key factors that we are integrating in our next generations of PC as we go forward. The most important trends that we see. First of all, choose your own device. We talked about this new generation of workforce. Employees who are used to choosing their own device. We have to respond and offer devices that are tailored to each end user's needs without adding complexity to how we operate them. PC is a service. Corporations increasingly are looking for on-demand computing in data center as well as in personal computing. Customers want flexibility. A tailored management solution and a services portfolio that completes the lifecycle of the device. Agile IT, even more important, corporations want to run an infrastructure that is agile, instant respond to their end-customer needs, that is self provisioning, self diagnostic, and remote software repair. Artificial intelligence. Think about artificial intelligence for you personally as your personal assistant. A personal assistant which does understand you, your schedule, your travel, your next task, an extension of yourself. We believe the PC will be the center of this mobile device universe. Mobile device synergy. Each of you have two devices or more with you. They need to work together across different operating systems, across different platforms. We believe Lenovo is uniquely positioned as the only company who has a Smart phone business, a PC business, and an infrastructure business to really seamlessly integrate all of these devices for simplicity and for efficiency. Augmented reality. We believe augmented reality will drive significantly productivity improvements in commercial business. The core will be to understand industry-specific solutions. New processes, new business challenges, to improve things like customer service and sales. Security will remain the foundation for personalized computing. Without security, without trust in the device integrity, this will not happen. One of the most important trends, I believe, is that the PC will transform, is always connected, and always on, like a Smart phone. Regardless if it's open, if it's closed, if you carry it, or if you work with it, it always is capable to respond to you and to work with you. 5G is becoming a reality, and the data capacity that will be out there is by far exceeding today's traffic imagination. Finally, Smart Office, delivering flexible and collaborative work environments regardless on where the worker sits, fully integrated and leverages all the technologies we just talked before. These are the main challenges you and all of your CIO and CTO colleagues have to face today. A changing workforce and a new set of technologies that are transforming PC into personalized computing. Let me give you a real example of a challenge. DXC was just formed by merging CSE company and HP's Enterprise services for the largest independent services company in the world. DXC is now a 25 billion IT services leader with more than 170,000 employees. The most important capital. 6,000 clients and eight million managed devices. I'd like to welcome their CIO, who has one of the most challenging workforce transformation in front of him. Erich Windmuller, please give him a round of applause. (audience applauds). >> Thank you Christian. >> Thank you. >> It's my pleasure to be here, thank you. >> So first of all, let me congratulation you to this very special time. By forming a new multi-billion-dollar enterprise, this new venture. I think it has been so far fantastically received by analysts, by the press, by customers, and we are delighted to be one of your strategic partners, and clearly we are collaborating around workforce transformation between our two companies. But let me ask you a couple of more personal questions. So by bringing these two companies together with nearly 200,00 employees, what are the first actions you are taking to make this a success, and what are your biggest challenges? >> Well, first, again, let me thank you for inviting me and for DXC Technology to be a part of this very very special event with Lenovo, so thank you. As many of you might expect, it's been a bit of a challenge over the past several months. My goal was really very simple. It was to make sure that we brought two companies together, and they could operate as one. We need to make sure that could continue to support our clients. We certainly need to make sure we could continue to sell, our sellers could sell. That we could pay our employees, that we could hire people, we could do all the basic foundational things that you might expect a company would want to do, but we really focused on three simple areas. I called it the three Cs. Connectivity, communicate, and collaborate. So we wanted to make sure that we connected our legacy data centers so we could transfer information and communicate back and forth. We certainly wanted to be sure that our employees could communicate via WIFI, whatever locations they may or may not go to. We certainly wanted to, when we talk about communicate, we need to be sure that everyone of our employees could send and receive email as a DXC employee. And that we had a single-enterprise directory and people could communicate, gain access to calendars across each of the two legacy companies, and then collaborate was also key. And so we wanted to be sure, again, that people could communicate across each other, that our legacy employees on either side could get access to many of their legacy systems, and, again, we could collaborate together as a single corporation, so it was challenging, but very very, great opportunity for all of us. And, certainly, you might expect cyber and security was a very very important topic. My chairman challenged me that we had to be at least as good as we were before from a cyber perspective, and when you bring two large companies together like that there's clearly an opportunity in this disruptive world so we wanted to be sure that we had a very very strong cyber security posture, of which Lenovo has been very very helpful in our achieving that. >> Thank you, Erich. So what does DXC consider as their critical solutions and technology for workplace transformation, both internally as well as out on the market? >> So workplace transformation, and, again, I've heard a lot of the same kinds of words that I would espouse... It's all about making our employees productive. It's giving the right tools to do their jobs. I, personally, have been focused, and you know this because Lenovo has been a very very big part of this, in working with our, we call it our My Style Workplace, it's an offering team in developing a solution and driving as much functionality as possible down to the workstation. We want to be able, for me, to avoid and eliminate other ancillary costs, audio video costs, telecommunication cost. The platform that we have, the digitized workstation that Lenovo has provided us, has just got a tremendous amount of capability. We want to streamline those solutions, as well, on top of the modern server. The modern platform, as we call it, internally. I'd like to congratulate Kirk and your team that you guys have successfully... Your hardware has been certified on our modern platform, which is a significant accomplishment between our two companies and our partnership. It was really really foundational. Lenovo is a big part of our digital workstation transformation, and you'll continue to be, so it's very very important, and I want you to know that your tools and your products have done a significant job in helping us bring two large corporations together as one. >> Thank you, Erich. Last question, what is your view on device as a service and hardware utility model? >> This is the easy question, right? So who in the room doesn't like PC or device as a service? This is a tremendous opportunity, I think, for all of us. Our corporation, like many of you in the room, we're all driven by the concept of buying devices in an Opex versus a Capex type of a world and be able to pay as you go. I think this is something that all of us would like to procure, product services and products, if you will, personal products, in this type of a mode, so I am very very eager to work with Lenovo to be sure that we bring forth a very dynamic and constructive device as a service approach. So very eager to do that with Lenovo and bring that forward for DXC Technology. >> Erich, thank you very much. It's a great pleasure to work with you, today and going forward on all sides. I think with your new company and our lineup, I think we have great things to come. Thank you very much. >> My pleasure, great pleasure, thank you very much. >> So, what's next for Lenovo PC? We already have the most comprehensive commercial portfolio in the industry. We have put the end user in the core of our portfolio to finish and going forward. Ultra mobile users, like consultants, analysts, sales and service. Heavy compute users like engineers and designers. Industry users, increasingly more understanding. Industry-specific use cases like education, healthcare, or banking. So, there are a few exciting things we have to announce today. Obviously, we don't have that broad of an announcement like our colleagues from the data center side, but there is one thing that I have that actually... Thank you Rod... Looks like a Bento box, but it's not a ThinkPad. It's a first of it's kind. It's the world's smallest professional workstation. It has the power of a tower in the Bento box. It has the newest Intel core architecture, and it's designed for a wide range of heavy duty workload. Innovation continues, not only in the ThinkPad but also in the desktops and workstations. Second, you hear much about Smart Office and workspace transformation today. I'm excited to announce that we have made a strategic decision to expand our Think portfolio into Smart Office, and we will soon have solutions on the table in conference rooms, working with strategic partners like Intel and like Microsoft. We are focused on a set of devices and a software architecture that, as an IoT architecture, unifies the management of Smart Office. We want to move fast, so our target is that we will have our first product already later this year. More to come. And finally, what gets me most excited is the upcoming 25 anniversary in October. Actually, if you go to Japan, there are many ThinkPad lovers. Actually beyond lovers, enthusiasts, who are collectors. We've been consistently asked in blogs and forums about a special anniversary edition, so let me offer you a first glimpse what we will announce in October, of something we are bring to market later this year. For the anniversary, we will introduce a limited edition product. This will include throwback features from ThinkPad's history as well as the best and most powerful features of the ThinkPad today. But we are not just making incremental adjustments to the Think product line. We are rethinking ThinkPad of the future. Well, here is what I would call a concept card. Maybe a ThinkPad without a hinge. Maybe one you can fold. What do you think? (audience applauds) but this is more than just design or look and feel. It's a new set of advanced materials and new screen technologies. It's how you can speak to it or write on it or how it speaks to you. Always connected, always on, and can communicate on multiple inputs and outputs. It will anticipate your next meeting, your next travel, your next task. And when you put it all together, it's just another part of the story, which we call personalized computing. Thank you very much. (audience applauds) Thank you, sir. >> Good on ya, mate. All right, ladies and gentlemen. We are now at the conclusion of the day, for this session anyway. I'm going to talk a little bit more about our breakouts and our demo rooms next door. But how about the power with no tower, from Christian, huh? Big round of applause. (audience applauds) And what about the concept card, the ThinkPad? Pretty good, huh? I love that as well. I tell you, it was almost like Leonardo DiCaprio was up on stage at one stage. He put that big ThinkPad concept up, and everyone's phones went straight up and took a photo, the whole audience, so let's be very selective on how we distribute that. I'm sure it's already on Twitter. I'll check it out in a second. So once again, ThinkPad brand is a core part of the organization, and together both DCG and PCSD, what we call PCSD, which is our client side of the business and Smart device side of the business, are obviously very very linked in transforming Lenovo for the future. We want to also transform the industry, obviously, and transform the way that all of us do business. Lenovo, if you look at basically a summary of the day, we are highly committed to being a top three data center provider. That is really important for us. We are the largest and fastest growing supercomputing company in the world, and Kirk actually mentioned earlier on, committed to being number one by 2020. So Madhu who is in Frankfurt at the International Supercomputing Convention, if you're watching, congratulations, your targets have gone up. There's no doubt he's going to have a lot of work to do. We're obviously very very committed to disrupting the data center. That's obviously really important for us. As we mentioned, with both the brands, the ThinkSystem, and our ThinkAgile brands now, highly focused on disrupting and ensuring that we do things differently because different is better. Thank you to our customers, our partners, media, analysts, and of course, once again, all of our employees who have been on this journey with us over the last two years that's really culminating today in the launch of all of our new products and our profile and our portfolio. It's really thanks to all of you that once again on your feedback we've been able to get to this day. And now really our journey truly begins in ensuring we are disrupting and enduring that we are bringing more value to our customers without that legacy that Kirk mentioned earlier on is really an advantage for us as we really are that large startup from a company perspective. It's an exciting time to be part of Lenovo. It's an exciting time to be associated with Lenovo, and I hope very much all of you feel that way. So a big round of applause for today, thank you very much. (audience applauds) I need to remind all of you. I don't think I'm going to have too much trouble getting you out there, because I was just looking at Christian on the streaming solutions out in the room out the back there, and there's quite a nice bit of lunch out there as well for those of you who are hungry, so at least there's some good food out there, but I think in reality all of you should be getting up into the demo sessions with our segment general managers because that's really where the rubber hits the road. You've heard from YY, you've heard from Kirk, and you've heard from Christian. All of our general managers and our specialists in our product sets are going to be out there to obviously demonstrate our technology. As we said at the very beginning of this session, this is Transform, obviously the fashion change, hopefully you remember that. Transform, we've all gone through the transformation. It's part of our season of events globally, and our next event obviously is going to be in Tech World in Shanghai on the 20th of July. I hope very much for those of you who are going to attend have a great safe travel over there. We look forward to seeing you. Hope you've had a good morning, and get into the sessions next door so you get to understand the technology. Thank you very much, ladies and gentlemen. (upbeat innovative instrumental)

Published Date : Jun 20 2017

SUMMARY :

This is Lenovo Transform. How are you all doing this morning? Not a cloud in the sky, perfect. One of the things about Lenovo that we say all the time... from the mobile Internet to the Smart Internet and the demo sessions with our segment general managers and the cost economics we get, and I just visited and the control of on-premise IT. and the feedback to date has been fantastic. and all of it based on the Intel Xeon scalable processor. and ThinkAgile, specifically. and it's an incredible innovation in the marketplace. the best of the best to our customers, and also in R&D to be able to deliver end-to-end solutions. Thank you. some of the technology to solve some of the most challenging Narrator: Different creates one of the most powerful in the world as you can see here. So maybe we can just talk a little bit Because all of the new racks have to be fully integrated from outside the company to look end to end about some of the new systems, the brands. Different builds the data center you need in the DCG space, and we are very much ready to disrupt. and change the way we work. and we are delighted to be one of your strategic partners, it's been a bit of a challenge over the past several months. and technology for workplace transformation, I've heard a lot of the same kinds of words Last question, what is your view on device and be able to pay as you go. It's a great pleasure to work with you, and most powerful features of the ThinkPad today. and get into the sessions next door

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Lenovo Transform 2017 Wrap Up with Rebecca & Stu - Lenovo Transform 2017


 

>> Announcer: Live from New York City, it's the Cube. Covering Lenovo Transform 2017. Brought to you by Lenovo. >> We are wrapping up a day of coverage, the Cube's coverage, of Lenovo Transform. I'm your host, Rebecca Kinight, along with Stu Miniman. We have been here, we've interviewed all the great guests, heard a lot of great content, we were there at the keynote. Stu, what have we learned? Yeah, so Rebecca, they talk a lot about, think differently, and we're transforming, and we know that there's so much change happening in the industry. On the one hand, I step back and I say, okay, it's a new generation of Intel Chipset. That's great. Said great a few times already. They've got some people that have been with the company a long time. YY, the CEO's been there for many years, steady at the helm. But there's a lot of new leaders in the group. Kirk Skaugen, who we've now interviewed a couple times, Kim Stevenson, who we've known, a great Cube alum, talked about why she joined a company like Lenovo. Said, they're an underdog, and she feels that they have a great position without that legacy baggage. You know, legacy is one of those terms that gets thrown around. One of our guests today said, you know, oh, in five years from now, we'll be calling software defined legacy because, I was at a conference, they said legacy is what you installed yesterday. (laughs) >> Good point, yeah. >> So, you know, that being said, Lenovo understands, you know, fanatical devotion to that, you know, customer-centricity, is the term they put out there a few times. They want to be reliable, they want to be trusted, and they've got metrics and stats to prove that they are meeting what they're doing. They're not just, you know. John Farrier texted me, he said, "There's meat on the bone at this event, Stu." Absolutely. So, interesting to look at, kind of where they are, where they're going forward. The server industry as a whole is a bit challenged. >> Mm-hmm. >> Storage has been going through radical transformation. Networking is driving more to software defined. And all of that means that there's opportunity for new players to rise through the ranks. And Lenovo feels that they're got the pieces to put together both with themselves, and with their channel and technology partners to be able to drive forward. >> So, one of the things that we're hearing a lot about is that they are number one in customer satisfaction. Because they are so reliable, and because they have great service. In terms of what they were hearing from their customers, we heard this a lot, is that the customers want simple, they are overwhelmed sometimes by too much choice. They want nothing too complicated. And they want things future-proofed. I mean, is that possible? >> Yeah, it's really tough. I did an article a few years ago looking at Amazon. And people would say, oh the hyperscale companies, they use commodity off the shelf hardware. I mean, Intel chips everywhere, what's the difference? Well, I wrote, Amazon actually hyper-optimizes. They have to build for one data center; it's their own. So if they built an application, it's 10,000 or 50,000 servers that they can build for that exact environment. Now, Lenovo leads with data centers around the globe. So, where can they simplify and standardize, and where do they need to fit around the world? So, it's great that they can have a common form factor for a power supply, but you know, we've got different power usage in various places around the world. But they do need to be, customers want help to be a little bit more opinionated, and to simplify what they're doing. I talked to a CIO a couple of years ago, and he said, we were really good at, you know, give us a big chunk of money and 18 months and we could build a temple to our application. Today I need to be faster. I need to be able to build, be more modular, and a lot of that means that I need to have architectures that are more software driven. I still need redundancy, and availability in the hardware, but I'm not going to build, you know, that monolithic infrastructure for a specific application. I just need something that's more flexible. And Lenovo understands that, and they've taken the assets that they had internally, added the pieces that they've gotten from IBM, and are driving these pieces forward, and with a lot of partners, as we've said. Interesting stuff coming from Microsoft. Azure Stack was one of my favorite interviews, talking about that mixture of I need standardization but, I also need some flexibility >> Right. >> in what I'm doing. >> Do you think that the product launches that we heard a lot about today, at the keynote, and also in our interviews today. Do you think that they will, how much do they move the needle forward is what I want to ask? >> Yeah, great question because Kim Stevenson told us, I mean, the last year, if you look revenue and units, Lenovo didn't do great. So, they've got the pieces together, the new generation. They've talked to their customer base. I think they understand what they're going to do when they hyperscale, what they're going to do in the enterprise market, and what they're doing partnering on converged, hyper converged, offering to put those together. Some of these things are really easy for us to track. We come back a year from now and we'll say, okay, the quarterly trackers done by someone like Piers in the analyst industry, you know, the numbers don't lie. You know, customers will vote with their wallets, and we will be able to say whether or not they move the needle. It's great to say, number one in customer support, but if, you know, your competition is growing, and you're shrinking, there's only so far that'll go. >> Well, that's just what I was going to ask you. I mean, is it enough? And what do you predict? I mean, can you look into your crystal ball a little bit, and say, where you think we will be one year, five years from now. Will Lenovo be the underdog? >> Yeah, so Lenovo's in a really interesting place because they do have that global footprint. They, doing, when we talk to Kirk, it's where are they in the hyperscale? It's companies like Baidu and Tencent?. Massive, massive growth. They can ride that wave. When the sky like architecture is available, you know, pretty soon from Intel, they know that they're going to get an influx of business to be able to drive that. They're also getting into some of the west coast hyperscales as they've said. The enterprise is a little bit slower to uptick on that adoption, so, you know, I'm sure Lenovo will be able to give us by segment, how they're doing, and how they're growing. They should be reaching the point that we should see the ship be turning around. We saw this story when Lenovo had purchased the PC business from IBM over a decade ago. And, you know, they sunk for a while before they eventually started to rise, and now they're number one in the world. So, they're trying to repeat history, which is challenging to do, even if they know the playbook. Lenovo, if you look at the margins that they run on, they talk about how they can live on slim margins, they understand that consumer side of the business, they've got a lot of good pieces. And, competing against the ones ahead of them in market share, primarily US based companies, and they're fighting it out. You were at Dell in Sea World. Dell and HP, they are fighting it out, it's going to be a death match. You're going to see them just trying to beat the heck out of each other. Reminds me of, can Lenovo be the Abe Lincoln on the side, saying that, you know, I might not have been the first choice, but at the end I could end up a winner because everybody else kind of beats themselves apart. >> And then all of its partners is a team of rivals. We can do this. We can... >> There you go. We started this morning talking Hamilton, and now we're going in >> We're learning (mumbles) >> New York City used to be our capital here, so, we're bringing it full circle. >> Exactly. So, let's talk also about what we've been hearing from Lenovo employees and executives about the culture here, and we hear time and time again, how it's very flat, and how decisions are made, it's collaborative, there's a lot of teamwork, there's a lot of listening that goes on, not only to colleagues but also to customers. Do you buy it? I mean, what do you think? >> Yeah, so right. So one of the things, you know, I've spent a lot of time on the converged and hyper converged infrastructure solutions. And, one of the things you can spot really easily is if the server and the storage teams aren't working together. That CI solution didn't do well. >> It shows. >> Number of companies that didn't do there. Lenovo, primarily they have some IP, but a lot of what they're driving is really through partnerships. So, at the center of it, it's the server team. Storage is coming to look more and more like, you know, x86 servers, and they're running on top of that. Networking is tied closer to the server. So, they actually don't have, you know, this big structure that they have to overcome, unlike some of their competitors. They have, you know, a sizable team, with a good position in the market share. So, I do buy a lot of it. I've been in analyst meetings with Lenovo for the last couple of years. Their messages are all in sync. It's not, oh wait, I heard one group, and I heard this group, and you know, which way is the future? So, they are making some progress. Of course, I'm really interested to see who they might pick up from an M and A standpoint. There's been rumors for the last couple of years as to some moves they'd make. Their competition has, you know, not been sitting still. We've seen, you know, Dell obviously made a lot of big acquisitions, including the really big EMC piece. HP has bought another number of companies. Cisco actually, their server business, which is the UCS, really seems to have plateaued out. So, they had been the driver of change in the storage, in the server industry for the last, gosh, you know, over five years. So, there's that opportunity for the next horse to try to take the lead. Once again, Lenovo feels they're there. I think they have, you know, they've got the resources, they have a reason to be on the track, and to drive that forward. Whether or not they can execute on, remains to be seen. And, you know, they've got, they're looked at their channel, they've looked at their sales team, and they know what they need to do now they can go do it. >> And they've made the changes. Exactly. >> Yeah, so cultural wise, I mean something you study real closely, you had a lot of businesses. Rebecca, what did you hear today? What did you like? What did you want to hear more about? >> Well, I was really fascinated by what Kim Stevenson was saying, talking about the greater numbers of women in senior leadership roles. And also, the greater numbers of people of color. And how important that is in terms of how Lenovo goes about making its decisions, thinking about the customer, empathizing with the customer, and really understanding where to go from there. And then also, then how it comes back in terms of making decisions to go to market with which products. So, that was really fascinating and I think that she's right. I mean, particularly at a time where all you see are the headlines about this machismo culture that is so pervasive in Silicon Valley and in the technology industry. And so to see, you know, YY on one hand, and Travis Kalanick on another, and you just can see these very different models and, so, I'm hoping Lenovo is the one that really prevails in the end here because this is, I think, the future, the future of work, the future of the workforce. And so, I would like to see this model of leadership and of teamwork prevail. >> Yeah, it's a different type of event here. It's nice. It's very intimate. >> Yeah. Yeah. >> You know, Lenovo obviously knows how to do some cool things. The layout here, it's a beautiful facility here >> It is. Yes. >> In New York City. The keynote had some, you know, funny yet, you know, good videos. >> Yeah. That was (mumbles). >> You know, sometimes they fall a little flat, when you go to some of those keynotes. >> Yeah. >> But, you know, Lenovo needs to continue to build their brand, outside of the consumer space. >> Right, right. >> And be known more in the enterprise, and you know, they have a chance to ride some of those waves. >> Yeah, yeah. Well this has been a great show. It's always so much fun to co-host with you on The Cube. I love it. >> All right. >> It's really fun. Great crew. >> Rebecca, thank you so much, and, yeah, actually Kirk Skaugen's going to be back on The Cube next week. I will be with Dave Vellante at the Nutanix .NEXT event in Washington, DC. We have done so many events with the Cube. Of course, as it says on the sign behind us, theCUBE.net, where all the videos are. I'm sure will be record-breaking for us yet again, as to how many shows, how many interviews we do. >> Exciting stuff. >> Rebecca, it's a pleasure to be with you again, and thanks so much for joining with me, you know, the quick train ride down from Boston. >> Yes, exactly. >> Yeah. >> Well, thank you so much, Stu. That wraps it up for us at the Cube. This has been the Lenovo Transform Conference. I'm Rebecca Knight for Stu Miniman. Thank you so much for tuning in. (funky music)

Published Date : Jun 20 2017

SUMMARY :

Brought to you by Lenovo. One of our guests today said, you know, So, you know, that being said, Lenovo understands, to be able to drive forward. So, one of the things that we're hearing a lot about but I'm not going to build, you know, Do you think that the product launches in the analyst industry, you know, the numbers don't lie. And what do you predict? on that adoption, so, you know, I'm sure Lenovo And then all of its partners There you go. we're bringing it full circle. that goes on, not only to colleagues but also So one of the things, you know, I've spent a lot of time in the server industry for the last, gosh, you know, the changes. I mean something you study real closely, you had And so to see, you know, YY on one hand, Yeah, it's a different type of event here. You know, Lenovo obviously knows how to do It is. The keynote had some, you know, funny yet, you know, That was (mumbles). they fall a little flat, when you go to some of But, you know, Lenovo needs to continue And be known more in the enterprise, and you know, It's always so much fun to co-host with you on The Cube. It's really fun. Rebecca, thank you so much, to be with you again, and thanks so much Well, thank you so much, Stu.

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Kamran Amini, Lenovo - Lenovo Transform 2017


 

>> Announcer: Live from New York City. It's theCUBE. Covering Lenovo Transform 2017. Brought to you by Lenovo. >> Welcome back to theCUBE's coverage of Lenovo Transform. I'm your host Rebecca Knight, along with my co-host Stu Miniman. We are joined by Kamran Amini. He is the General Manager, Server and Storage Business Unit, here at Lenovo. Thanks so much. >> Thank you for having me. >> Welcome back to theCUBE, I should say. (Kamran laughs) >> Thank you. >> So today we've heard a lot about the largest product portfolio data storage product portfolio launch in Lenovo history. >> Kamran: Umhmm. Can you put this in perspective for us, though, in terms of the customer and why is this meaningful for the customer? >> Absolutely, so one of the key things with the entire Think System Portfolio, we started three years ago. A clean sheet and really listening to our clients, listening to our channel partner. What are their challenges with IT? Outside of wanting performance and everything else? How can we simplify their experience, from the buying experience, to life cycle management of the products, simplify part purchases. So a couple of things we did was common building blocks. So, the majority of the Think System Server Portfolio have common power supplies that go across. One of the things customer asked us was you have too many power supplies, right? I'm buying a part, I have to decide which server you have, and what form factor goes in. Now, we have one common across the board. Same thing with management software, we provide one look, and one feel experience for our clients. The whole philosophy of our Think System was start clean, deliver what customers are really valuing around IT and be able to help accelerate and future-proof the technology for them. As they're evolving their workloads and applications, as they're moving to Flash technologies, how do we provide that flexibility? And that's really the foundation of the Think System. >> Yeah, so, Kamran, there was discussion in the keynote this morning, it's about harnessing the intelligence revolution and AI. Can you connect the dots for us as to how that fits into servers, and specifically this launch the new Skylake Chipset? >> Absolutely, so, of course with the new scalable xenon processor, you're getting tremendous increase in performance. And I think when you look at AI and machine learning, there's the aspect that requires acceleration applications, and there's still computing happening on the CPU aspect of the AI machine learning. And you're seeing more the analytics and big data coming into this play. So that's really where we're leveraging the foundational excellence we have with our analytic platforms, and also looking at big data. And bring in with the accelerator's platforms to drive that end to end view around artificial intelligence. And that's where the Think System Portfolio is really shining. It's bringing that end to end view from a client perspective for all their purpose to drive the AI platform environments. >> One of the things we keep hearing about is Lenovo being number one in customer satisfaction, number one in reliability. Can you talk about how you make that happen? How do you ensure that you are as reliable as you come to be known to be? >> Yeah, so one of the things with Lenovo is we listen. If you're not listening to your clients and understand where they're going, what their challenges are, it's hard to be able to adapt. And one of the things you'll see from a reliability perspective, we believe even as you think about the future of software defined, that foundational server is going to be, it has to be reliable. You're getting away from the legacy thinking of redundancy of infrastructure to running everything on a server base. So now that server has to truly deliver five nines. So, we design stuff. A lot of people think x86 is a commodity space. My background is engineering, and I think you can do different styles of engineering. And our engineer team is a great team that thinks about how do we take the Intel processor technology, build a platform around it to be able to have the highest reliability? And, of course, with the highest reliability, it also leads to customers basically having gooder customer engagement, customer satisfaction. So they sort of go hand in hand, right? And that's where we try to continue drive innovation. As you heard from Curt in the main tent, our purpose is not to let go of that, but figure out how we can continuously drive improvement in our reliability. Ideally, I like to have six nines if I can in the server one day. But that's the foundation from an engineering aspect, and innovation that's leading into the actual platforms and offerings for our clients. >> Kamran, can you bring us inside what your customers are asking for? You talked about massive amounts of data, there's so many choices out there, I hear. You look in the AI space, it's like, oh, there's the public cloud with their GPUs and TPUs, versus moving to more distributed architectures internally. What kind of feedback are you getting from your customers, and what are they excited about that they can do this year that they couldn't do next? >> So I think a lot of >> Stu: Last. >> customers will love to have purpose-driven platforms. And I think, if you look at the market today, there's plenty of servers out there by a variety of different vendors. The challenge for customers is some customers are very price performance sensitive. And you know, sometimes they get siloed into I have to buy the expensive thing, even though my application might not require Flash, might not require GPUs. So if you look at the Think System Portfolio, we really focused on the segments of clients. All the way from SMB to large enterprises. And how are they actually using it? What's their purchasing philosophy? And build the platforms that accommodate that segment, plus the capabilities inside those platforms. So you'll see, for example, our mainstream two socket server where it has full capability with GPU, NVMe capabilities, future Intel technology built-in, versus we have our value line really focused around customers that are looking for really SMB environment. Give me that price performance that fits my budget friendly environment. And then you also see places like dense optimized platforms, really driving innovation around our HPC but also being leveraged around hyper-converg platforms and general purpose consolidations. And finally, we do believe that the big data analytics platforms are going to be mainstream one day. They're sitting in your backend of your center running your mission critical but they're becoming more and more relevant today. As you see AI happening. More and more stuff is going to go on those backend system to drive the analytics. And that's where we believe we're positioned very well in the portfolio we're delivering across the 14 servers. >> So what will it take for big data to really become an important part of they way companies do business. There is a deluge of data right now. And we're still trying to figure out how to, what to do with it, how to slice it and dice it. And how to, how to make improvements based on it. What will it take do you think? >> I think you're seeing a lot of ISP that we're doing traditionally. Traditional analytics are bring big data into the analytics. So that's their first movement, that the ISPs are merging those two environments together. The next thing is for people like Lenovo be able to deliver the infrastructure platform that actually can leverage that environment. Big data requires a lot of storage. And you'll see in our next gen analytics system, we almost quadruple the amount of storage you have in that platform because we know more and more is going to go from a storage perspective, and analytic and memory database environment. So it's really looking how the ISPs are looking in this challenge and building the right platform that actually leverage those those ISP solutions. >> Kamran, I loved how you were talking about some of the applications because when I talk to customers, it's that spectrum of application they have that they're struggling. Everything from building new microservices-based architecture to I've got my ERP solution, sitting back there. How do you help customers with that portfolio to modernize their infrastructure, optimize what they're doing and stay agile. >> Well, part of that is actually our service organization. It's really sitting and listening to understanding where the customer wants to go. Sometimes I think a lot of companies approach customers by saying here's what I have and try and force feed that offering into the customer environment. We actually are leveraging our professional service and consulting services to get a better idea. What does the customer want to do today but moving into tomorrow. And what platform or solutions will actually benefit the client from server storage or networking or even our engineers solutions that we have at Lenovo. >> When you're thinking about, when you're hearing the customer feedback, and trying to anticipate what the customer needs tomorrow, is there any area that worries you in particular that the customer may be have have a blind spot for? It could be about data storage or it could be about internet of things or cloud computing. What keeps you up at night? >> I think a lot of it is, to be personal, is around cloud. I think cloud initially provides a value prop around, for public cloud economics. But I think what we're seeing is a lot of customers have that philosophy of clouds but I think as they start looking into the actual deployment and how you manage that environment, the economics evolves. So what keeps me awake is, making sure that clients understand our story. Understand what Lenovo can bring into the table both for what their traditional IT needs, but also their next gen IT. Plus have establish for them a private cloud environment and tie into hybrid environment as well. We want to make sure our clients understand and drive the best value. One of things I always tell my clients is, look, if I could sell you one less server, but you're getting more benefit, I'm here to consult you in that way. I want to make sure the result that you see is what we want to achieve. And that's what we're focused on. And to me, that's what keeps me up is making sure our clients understand the journey as they want to go to cloud and what's the right path for them. >> Kamran, it's been about three years since Lenovo acquired the x86 business. Give us, as you look back, what surprised you in those three years. The keynote this morning, Y Y said, we wouldn't be able to think 18 months ago where we are today. So, what's changed the most, what surprised you the most about the journey with x86? >> So I did come from system X as part of the acquisition. And to be very frank, I think one of things that was stated in the keynote today was, the agility that Lenovo acts on. It's okay to make a mistake. As long as you quickly react and fix the mistake. And I think what I've noticed in the three years I've been here Lenovo now is, one, the culture is very flat. Everyone is empowered to make a decision. There's no hierarchical decision making. Of course, there's always the president. There's always the CEO. But people are empowered to make decisions that's beneficial for our clients. And we're seeing a huge focus around customer experience. It's not just a organizationally, it's not just a individual KPIs. It's really looking from end to end of our business. How can we transform our customer experience? To drive a better experience for our customers. And I think that's, with Lenovo being that agile of a company. I had great service years at, 17 years at IBM, very successful. But because of the size of the company and the different structures of the company, a lot of clients didn't feel we could adjust their needs immediately. And I think with Lenovo you're seeing a lot more faster agility. From our supply chain to how customers get quotes. From a product perspective and support. Those are all the things that I see slightly different, and we've been transforming as we've been going. Enhancing those capabilities. And we've learned through our mistakes through the last three years. It hasn't been any mistakes that we haven't came out with. But we constantly learn and try enhance as we go forward. And I'm very excited going into this year. Especially with these announcements that we're going to be driving a lot more enhancements and how our customers see Lenovo as a data center provider. >> A lot have been made about the fact that this is, Thinkpad and x86 25th year anniversary. Which seems amazing, really. >> Mmhmm. >> Now that these products are in their sort of adulthood so to speak, what do you think we should expect in terms performance and in terms of approach. Just because they are now, they've fully worked out the kinks of the youth and their adolescence. >> Yeah so if you look at, for example, in the server business, and the server portfolio Think System, from just gen to gen, literally, this is three years ago, two three years ago. You're going to see customers be able to run 150% more VDI, users. And that drives a better economics, dollar per user. So just from a gen to gen you're seeing tremendous platform improvements. And that's where I think, we're going to see customers. Customer, I think are going to see driving more and faster applications. I think we're going to see huge adoption of Flash within the server technology. And therefore, I think you're going to see where software define and server generation we're delivering come together very nicely. Where we believe that, my personal belief, you're going to see a lot more customers moving away from a traditional storage array to now software defined or all Flash software define environments. Where they're leveraging a commodity server base with huge amount of performance capabilities and software on top to deliver the business value. >> Kamran, where do you think we're going to be, next year but then also 10 years down the road. As you talk about the pace of business, change is incredible aren't they now. Can you predict a little bit into the future? (Kamran laughs) >> About what we're going to, I know it's a tough one. >> Kamran: I wish I could predict. I think you're going to see a lot of different applications coming together. I think you're going to see AI being a key factor to drive and generate a lot of information with machine learning. And being able to take that information and figure out how you drive business agility. I think you're going to see retail driving AI aggressively. I think you're already seeing automotive industry driving machine learning and everything else into their cars. So for us, it's very exciting as an IT provider. Were we see an evolution happening and eventually another revolution happening in IT, I think in the next 10, 15 years. You're going to see I think more dense platforms because you're going to drive more density with the nut form factor. I think you're going to see a lot more powerful systems. And I think you're going to see software becoming more relevant. And I think that the legacy status goal is going to eventually be gone I think. I think legacy, 10 years from now, legacy is going to be considered software defined I believe. >> Great. Bold predictions. (Rebecca laughs) >> Predictions. (Kamran laughs) >> Well, Kamran Amini, thank you so much for joining us. It's always a pleasure having you on the show. >> Kamran: Thank you for having me. >> I'm Rebecca Knight for Stu Miniman. We will have more from theCUBE at Lenovo Transform just after this. (upbeat music)

Published Date : Jun 20 2017

SUMMARY :

Brought to you by Lenovo. He is the General Manager, Welcome back to theCUBE, I should say. about the Can you put this in perspective for us, And that's really the foundation of the Think System. as to how that fits into servers, And I think when you look at AI and machine learning, One of the things we keep hearing about and I think you can do different styles of engineering. What kind of feedback are you getting from your customers, And I think, if you look at the market today, What will it take do you think? that the ISPs are merging those two environments together. architecture to I've got my ERP solution, and consulting services to get a better idea. that the customer may be have have a blind spot for? I think a lot of it is, to be personal, is around cloud. what surprised you the most about the journey with x86? And I think what I've noticed in the three years A lot have been made about the fact that this is, so to speak, what do you think we should expect Customer, I think are going to see driving Kamran, where do you think we're going to be, About what we're going to, And I think you're going to see software (Rebecca laughs) (Kamran laughs) It's always a pleasure having you on the show. I'm Rebecca Knight for Stu Miniman.

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Radhika Krishnan, Lenovo - Lenovo Transform 2017


 

(energetic music) >> Narrator: Live, from New York City, it's the CUBE. Covering Lenovo Transform 2017. Brought to you by Lenovo. Welcome back to the CUBE's coverage of Lenovo Transform. I'm your host Rebecca Knight, along with my co-host Stu Miniman. We are joined by Radhika Krishnan. She is the VP and GM of Software Defined Infrastructure at Lenovo. Thanks so much for joining us. You've been on before so, welcome back. >> Yes, I have and it's a pleasure to be back on again, thank you. >> So I want to start out by talking about something we've been hearing a lot about today, and that is Lenovo's lack of legacy and how that makes it easier for your company to innovate and to sell to customers. Can you talk a little bit about that from your vantage point? >> Absolutely, Rebecca. So if you look at our, and, you know, there are a lot of legacy vendors that have incumbent businesses that have been built on very customized, very proprietary offerings. I'll point to my own background. I spent a chunk of my career in storage, a chunk of my career in networking, and a chunk of my career in servers, and if you look across all of the offerings that come out from these vendors, these are usually high-margin; they're very rich offerings. And so, as the industry has moved toward software define, there is less of a motivation on the part of these vendors to really embrace software define entirely. Now, Lenovo does not have that baggage. We're not looking to protect any legacy businesses; there is no concern around cannibalizing an existing stream of revenue or profit. And so we are truly able to innovate from the ground up. >> Radhika, so, the software define really is the intersection of pulling some of those pieces into standard, typically x86, components. Can you bring us inside a little bit, the ThinkAgile, the new brand that's announced. Seems maybe you're going to get a new job title (laughter) to match that branding, but it feels like it all kind of pulls together to Lenovo's server as a core piece and then adding software on top of it. >> That is absolutely spot on, Stu. If you think about it, our code expertise is in building highly reliable, high performing servers and if you think about where software define is headed, it's all anchored around a core server platform or a platform that can deliver processing capabilities, which we're extremely capable. I mean, we've got the industry's best supply chain, as you heard. Highly reliable platforms, variety of benchmarks, and so forth. So we've got the basis, the foundation, for being able to innovate with software defined on top of it. >> Can you bring us inside the ThinkAgile family, as it were. There's some partnerships, there's OEM, there's some technology Lenovo has. What fits under this umbrella? What do we have today, and what's coming soon? >> Absolutely. So, the way we think about ThinkAgile is, we want to deliver to our customers the simplicity, the agility, and the cost economics that they may get in a public cloud in on-prem infrastructure. So, if you had to net it out, our vision really is to deliver on the benefits, and more and so, to that end, the way we have it architected is as two sets of offerings. So, we have appliances which essentially take capabilities, like software defined storage and hyper converge, blend them with our very capable platform, and deliver it as a turnkey offering. We're also bringing to market large scale solutions. Keeping in mind that there are customers that want to consume the entire infrastructure, end to end, in a single turnkey offering; we're bringing those to market as well. And we're seeing a very strong response for both of those types of flavors. >> When you're talking about innovation, and you're a tech veteran who has spent your career at various companies, large and small in the industry, how does Lenovo approach innovation? Especially because it is a large company, 43 billion in sales, 52,000 employees around the world. How do you stay in the start-up mindset, or do you? >> Well we absolutely do and that's actually one of the, as I mentioned earlier, Rebecca, we don't have the baggage of legacy and so if you look at how we're really approaching the software define space, you're exactly right; we're approaching it like an entrepreneur, very much in a start up mode. We're able to innovate from the ground up, which is exactly what we're doing. We're able to step back and look at it holistically from a standpoint of customer problems today. So there is no longer a, "Let's see if we can wedge in this other multi-million dollar business here, because that could then generate more revenue stream." It's really more around organically thinking through what customer problems are, applying a first principles-based approach, and then investing in it. So, from that standpoint, it is very exciting to be in an environment where you can truly operate in a start-up mode while you have the benefit of the very large sales teams that you alluded to, and the ability to invest in it as well. >> What is some of the managerial practices that enable that? I mean, one of the things that Rod was talking about in the very beginning, was there's no arrogance at Lenovo and that it really is part of the culture. Can you describe a little bit about how you do get customer feedback and how you do work with customers to solve these problems? >> Absolutely. So, I think a big part of it is the ability to listen. Humility starts with paying attention to your customers, paying attention to the stakeholders around you, so we definitely do a lot of that. The other thing I'll point to as well is there is a very distinct emphasis around agility. It's around the need to move quickly. As Stu and I were talking about prior to this session, this industry is going through a massive disruption. There's transformation happening everyday, as we speak, and therefore, it is very important to be tuned in to what is going on around you and to be able to deliver on what customers are truly seeking. So, yeah, I would stay humility is a big aspect of it. It's the agility, it's the hunger, the desire, to succeed as well. >> Radhika, specifically, what customers are asking for, I'm curious what you're hearing around hybrid cloud. I look at solutions that you're offering including, you've got the new Tenex solution, you've got the Microsoft Azure stack coming soon. What are you hearin' from customers? What do they look for in a hybrid cloud solution and how are you looking to deliver on that? >> Yeah, so that's a very interesting question, Stu, because over the years, many vendors in this space have talked about hybrid cloud but it's never really come of age, so to speak. And I think a large part of it is because there hasn't been enough of an understanding around how customers truly consume hybrid. One of the things we've done, in partnership with Microsoft, is to really profile how customers really want to consume this notion of hybrid. There are environments where you have a disconnected set of data centers, you have the edge and you have the central data center, and they need to be able to keep those two synchronized and aligned, and so on. There are use cases where ... You know, you truly want a hybrid nature. You want data sitting at both ends and you want to be able to execute test dev in your cloud environment and a primary workload running into your on-prem data center. And so, Microsoft Azure stack, in particular, I would point to as one hybrid cloud offering that we do have in the marketplace. A good partnering, very closely around, which truly addresses the problems that customers, or the desires that customers have in this space. >> When you're thinking about your customers, what keeps you up at night? You just were describing how customers aren't even sure themselves how hybrid they want to be and how they will use the cloud. What are your biggest concerns when you think about your customers and how they use Lenovo's offerings? >> Yeah, so, you know, I think at the core of it, you want to enable them to succeed. It's not so much about the IT infrastructure underneath, it's really about enabling them to drive their business as quickly as they can, to drive productivity, and so on. So, for us, it's very important that we stay aligned with their business objectives and eliminate the worry and concern that they typically have with IT infrastructure under their hood. Honestly, as we all in the industry tend to say, IT is a means to an end. And we truly want to enable that. We truly want to make this a non-issue for our customers. That's really what keeps us up at night, is ensuring that we have the right framework, the right portfolio, the right set of offerings, and more importantly, the right set of services to allow them to do that. >> Radhika, we all know that IT is typically spending way too much time with some of the basic blocking and tackling. The number I've heard the last 15 years is somewhere between 75% and 90% of your budget is spent on kind of keeping the lights on. What's holding us back? How are we actually moving the needle forward with some of these new solutions? >> I think a lot of it, interestingly, comes down to software define. I mean, if you think about it, software define enables a level of agility, simplicity, and cost economics as well that we weren't able to previously get from the more legacy hardware-centric offerings. So, I think your logic standard comes down to being able to deliver on the automation, the deep integration across hardware and software, which is really where we at Lenovo think we can add the most value because we've got the platforms, as we just talked about. So, we're really very keen on innovating on the software layer above it, such that customers can expect to get these highly verticalized offerings that they can then deploy for their workloads and various other business use cases. >> Alright, Radhika, we can't let you get out of here without talking about some of the networking pieces, with your background. Kirk talked about it a little bit, but, can you give us a little insight, what's Lenovo doing with the networking piece, some of the integrations that you're helping to deliver? >> Yeah, Stu, that's an area I feel incredibly proud of. I'll say that as I've spent the last couple of decades in the IT industry, it's becoming very evident there is simplicity that is continuing to grow. Obviously, we've come out with hyper converge, it solved the storage problem, it's made it a lot simpler to consume. Networking is really the next frontier. It's the frontier that hasn't been attacked yet. We're still talking about technologies that are in world that are like four decades old. And so this is ripe for a disruption. That's exactly what we're doing. As we go talk to our customers about deploying cloud data centers, scale out data centers, you know, they're telling us network traffic is flowing east, west and the equipment that they have has been architected for traffic that predominantly flows north, south. So, we're really helping simplify that challenge for them. We're coming out with tools, and we're announcing a couple of these today, we're coming out with tools that provide much better visibility with telemetry capabilities. We're providing them tools that allow them to apply policies, so, even as they deploy different types of workloads, they can specify quality of service and have that carried over to the network traffic as well. So, we're incredibly excited about what we're doing here in networking. >> So, what's the end for networking, in the sense of, as you said, it is an industry that is ripe for disruption. Where do you think we'll be 10 years from now, in terms of networking and in terms of visibility? >> Yeah, that's a very interesting question. I think networking has to evolve to where it is much, much, much more simplified. You don't need to have certifications that you have to gain over multiple years in order to qualify you to work in the data center. 'Cause it's, ultimately this is plumber, and as we go to scale out data centers, it's going to be incredibly important that nodes are able to talk to each other and data is fluid and is able to move around very quickly and networking is what enables it. So, the ultimate vision for networking is really making it invisible. Make it invisible to the point that you don't have to worry about it. >> Radhika, thank you so much for joining us. It's always a pleasure to have you on. >> Thank you, it's been my pleasure as well, appreciate it. >> I'm Rebecca Knight, for Stu Miniman, we'll be back with more of the CUBE's coverage of Lenovo Transform after this. (energetic music)

Published Date : Jun 20 2017

SUMMARY :

Brought to you by Lenovo. Yes, I have and it's a pleasure to be back on again, and how that makes it easier for your company and if you look across all of the offerings Radhika, so, the software define really is and if you think about where software define is headed, Can you bring us inside the ThinkAgile family, as it were. and more and so, to that end, and you're a tech veteran who has spent your career and the ability to invest in it as well. and that it really is part of the culture. to what is going on around you and to be able to deliver on and how are you looking to deliver on that? and they need to be able to keep those two synchronized when you think about your customers and concern that they typically have with IT is spent on kind of keeping the lights on. such that customers can expect to get Alright, Radhika, we can't let you get out of here and have that carried over to the network traffic as well. in the sense of, as you said, and data is fluid and is able to move around very quickly It's always a pleasure to have you on. we'll be back with more of the CUBE's coverage

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Julian Box, Calligo & Shekhar Mishra, Lenovo - Lenovo Transform 2017


 

(upbeat electronic music) >> Voiceover: Live from New York City, it's theCUBE, covering Lenovo Transform 2017. Brought to you by Lenovo. >> Welcome back to theCUBE's coverage of Lenovo Transform. I'm your host, Rebecca Knight, along with my cohost, Stu Miniman, who is a senior analyst at Wikibon. We are joined today by Julian Box. He is the founder and CEO of Calligo, and Shekhar Mishra, who is the director of product management here at Lenovo. Thanks so much for coming on the show. >> Thank you. >> So Julian, I want to start with you. Tell us a little bit about Calligo and your business challenges. >> Calligo is six years old now. We're a cloud service provider, but we do things slightly differently. We were set up with data privacy at its core, which is a little bit of a paradox for cloud, of course, because you shouldn't really care where the data is, but I believed people would care where the data was, and what laws were applicable, and who could look at the data, and so forth. Fast forward to today, and we've had Edward Snowden, and now we've got the EU GDPR, which, some people would say, is a lot tougher now because of Edward Snowden's stuff that he actually showed was going on. Interestingly, a lot of that stuff, was really focused very much on the U.S. and not really about outside the U.S. We focus very much around any organization that touches EU citizens. We have a privacy play around that. We do it just slightly differently than a standard cloud service provider. >> I do want to get into that new EU regulation you were talking about, but can you tell us a little bit about why you chose Lenovo? >> There's a lot of history there. Right back in the day, I was true blue in the '80s, coding away in the midrange, and I've always had that link with IBM. Then, through the acquisition that Lenovo did, we flowed into Lenovo, and it's been actually very, very good. Some people questioned whether that was a good move, but I saw what they'd done with the ThinkPad, and the Think Range, and the PC, and I was pretty confident it was going to carry on. We've been very happy with what we've had so far. >> Shekhar, want to bring you into the discussion. You've been talking a lot about infrastructure, things like server, storage, and networking. Bring us into how cloud fits into the Lenovo portfolio with the announcements that we've been talking about today. >> Definitely. If you really look at, not the how, but why people are moving towards having cloud structure, people like as he was talking earlier, that service provider, they're looking really for the agility and simplicity that a lot of the public cloud brings, but then, as he was talking, that a lot of the regulatory issues, SLA, security concerns really prohibit them to actually put everything on a public cloud, right? They want those benefits, but they want that at their own terms, right? The best people who can provide that is one who are able to embrace openness, play with the ecosystem, like partners, like Microsoft, Nutanix, and VMware, and also provide a very solid infrastructure, to run those things, right? We, as a company, Lenovo DCG, can offer that. Those are the key values, but also going beyond that, if you think about, cloud is really simple, but once you get it deployed and working, that is a big "if" there, right? What we have done as a strategy is to simplify this, to increase the kind of value for our customers. We promote this as a pre-integrated solution, which is really a turnkey with the simple support so customers are not running around for support or having to deploy it on their own terms, things like that. >> I would actually say, the idea of cloud is simple. Once you really get into it, it's not so simple. I've been at the Amazon re:Invent show for many years. They're adding 1,000 new features every year. That's not simple. Julian, six years? I mean, that's like multiple lifetimes since you started your company. The whole service provider marketplace has changed a lot. Can you talk about what's been changing in your business? You're involved with the Microsoft Azure Stack. How do you look at the public cloud, and that hybrid layer, and envision your role going forward? >> Yeah, it has changed a lot. If someone had asked me that we would be doing a Microsoft stack cloud-based system a few years ago, I wouldn't have thought we would be, but because of the way people perceive data now, and where it is, and where it's held, there's more and more of a demand that, "I want my data, and I want it executed "in the location, the jurisdiction that I live in." Microsoft, and Amazon, and all the other places, they can't be in every single country in the world, clearly. The scale is not there. Even for them, it's not. The Azure Stack is a way, I think, that Microsoft's going to attempt to deal with some of those challenges around actually where data is processed. That gives us an opportunity because we have a lot of clients that won't put their data into the Azure cloud because of where the Azure cloud actually is right now, but when we put it into the jurisdictions we're in, we've got a lot of people wanting to use it. The sooner we get it, the better, really. >> You look at it more from a actual, physical location more than kind of control or governance? >> No, that all goes part and parcel, but the starting point is jurisdictional position in the data. With the EU, you're either in the EU, or you're not in the EU, clearly. With the GDPR law, it's switching. It's switching to become who that person actually is. At the moment, it's all around where the data is. With the GDPR, it's more focused on the individual. The individual doesn't have to live in the EU anymore, but it's still protected by these same laws. People do care, very much so, where the data is actually going to be. Businesses don't want to be caught out either, and they have the challenges of actually processing the data, or controlling the data, as it's known. As a service provider, one of the biggest changes for us, is that we're now liable for some of the processes of what actually happens to that data. Before, it was just the client that was using it. Now, it's proportionally between the two of us. We have a role as a processor, and they have a role as a control of that data. Therefore, again, it comes down to, how do we minimize the risks? How do we ensure that we are meeting the obligations that we have under these new laws? It becomes easier if you're actually doing it in a jurisdiction that has the appropriate laws, or is physically in the EU. There's a thing called a adequacy rating that the EU give to a certain set of countries. You can apply for it. Anybody can apply for it, but only about a dozen or so countries around the world actually have it. What this gives them is the ability to be seen as being in the EU, even though you're not in the EU, from a data protection perspective. >> Companies are really fundamentally rethinking how they approach data privacy. Shekhar, how are you partnering with other companies and helping them work through this? I mean, your example with Calligo, and other companies, too, that are affected? >> That is one of the biggest challenge, if you would think about this. Not only have the companies have to think about, yes, I have to go to a cloud and have a cloud strategy, but the whole deployment model, the mindset of the companies themselves are also shifting, and they need to shift. A very simple example I'll give you, for instance. We have a very prominent educational institute. They're budget right now was allocated to build three more buildings, for instance, to accommodate the influx of new students coming in. They're now talking to us, respect to Azure Stack, that, "Should I move some of that budget "to build up an Azure Stack versus building a new building?" No one thought two years back that IT will be actually competing with the construction. It's very weird to think of that way. One of the key reasons, when you ask them, is, look, Amazon is there, but I cannot just go there. I need that flexibility, but I need it on my own terms, and that this makes sense for me. We are partnering with people like Microsoft to create those. We are doing innovations on a platform itself from the compute all the way to the networking, so as you asked earlier, we own, enter, and stack, whether it is compute, storage, or networking, we have our own IP around it, so we can really create that security across the platform. We are not trying to create an island for customers where you have to work towards the propriety solution because that's totally against the whole cloud model then. That's why we partner with Microsoft. We are partners with VMware, we are partners with Nutanix, and then other networking players also, but that helps our clients to get the best of the breed solution, the software, on a best of breed infrastructure. >> Where do you see data privacy right now? I mean, famously, Europeans and Americans look at data privacy very differently, just individually, consumers, also businesses. Edward Snowden, is he a hero, is he a villain? I mean, there's so many questions, and we're still really a society wrestling with all of this. How does Lenovo approach this? You talked about the mindset. >> From a piracy perspective, you see that, we have a very strict policy around the security and, what do you call, the real vicinity of the infrastructure itself. We do unique things inside our infrastructure itself. We control our infrastructure lineup, the manufacturing and everything. We have certain features enabled which are default, like IPv6 for instance, right? It won't let us ever go in a mode where it can be compromised in any way. We bring that into our software stack all the way from the comware. Those kind of things are helping us drive and maintain that piracy issue. >> Julian, Lenovo, of course, has a long history partnering with both Intel and with Microsoft. When I look at the first generation of Azure Stack, there's not a lot of feature differentiation. Microsoft says, "This is the configuration "you're going to offer, lock it in." So why Lenovo, in your mind? Because there's another three companies, two of which have more market share and other positions. What led you down the path of Lenovo? >> For me, it was very much the history that Lenovo and the Lenovo team that they inherited from IBM have got. They led the way when virtualization first came out. I remember when the 440 was released back in 2001, 2002, something like that, people didn't understand why it was being built. It was because they were ahead of the game. They could see that virtualization was coming. I think Lenovo has the edge from a capabilities perspective. The XClarity tool, I think it's the best management tool that's out there right now. And reliability. I've been using their technology for a very long time now, in all it's forms, and you can see why they're number one, because they genuinely hardly ever ... Literally, I can hardly think, in the last six years, we've probably replaced a couple of spinning disks. That's about it. It really is that reliable, actually. >> Julian, want to get your input. You've been looking at the Azure Stack here. Azure Pack's existed for a while. We've been talking about Azure Stack for a couple of years. This'll be a 1.0 release. What does it mean for your business and your customers? Are there things that you're looking at beyond the 1.0 that will expand it even further? >> Yeah, clearly, on the first version, it's not going to have every single feature that you want it to have, but it will have a lot of the things that our clients are calling for right now. I'm speaking to them right now, and they're prepared to wait for the extra features to come along. Right now, they can't get any of it, so we're giving them a big chunk of it, and they will take the extra features as they come along. As to the point you mentioned a little bit earlier about, it is what we're given, that's true, but people want it to be exactly the same as the big one. We don't care that it's not exactly the same. That said, it will be deployed alongside our standard infrastructure and server offering, which we call CloudCore, and again, it's all Lenovo equipment, not just the Azure Stack. We're 100% Flash. We guarantee any workload. We do things very, very slightly differently in a lot of cases, and you combine these two technologies because clearly, the Azure Stack does stuff that CloudCore doesn't, and CloudCore can do stuff that Azure doesn't do, so we actually think we can give a combination there that you wouldn't typically be able to get. Of course, they're right next to each other running at super high speeds, and not different clouds going across much slower high latency links. Lots and lots of positive stuff. >> Shekhar, from your standpoint in product development, what excites you the most about Azure Stack, and what your customers expect today, and what you see in the future from Lenovo? >> You asked a question that, that it's fixed, and is that a constraint? Actually, my view, I feel that, other than minor tweaks, customers actually don't want a lot of variations because that actually simplifies an environment, right? Today, there's a lot of overhead and management. What my group is really focused on is not about so much on what infrastructure layer. It's more about what the end to end solution is, and not just from a point product, but how the customer is consuming in the entire life cycle of it. All the way from when they start thinking about Azure Stack, for instance, how do you make sure that what kind of data is right on Azure and what is not? How do you make sure that, how much of Azure do they really need? How do they make sure that it's going to audit and ship promptly? And then they can deploy it. By the way, once you deploy it, how am I going to maintain it, right? Our onsite professional go and train them. Then, once you have it deployed, how do I do ongoing management? I'm going to have issues. Who is going to help me? Because this is now built with multiple things. We think of all those entrance consumption, and that's what the whole motivation around ThinkAjile is, to make all of that simplified for our clients, all the way from deployment, to support, to management, and things like that. >> Great point on the consistency because, if you ask any customer, "What version of Azure are you running?" they'll laugh at you 'cause Microsoft takes care of that, and you would want the customer environment to be similar. >> For us, the fact that they're actually going to come and commission it for us is one less thing I have to organize, I have to resource. Literally, the rack turns up, they do the commission, and give us two cables to plug into our core switches, and away we go. The time to delivery is far quicker for us. As we want to roll these out quite quickly around the globe, with everything else that we are up to at the moment, that's another massive plus for us. We actually like the fact that it's coming in this set form, and these guys are going to look after it for us at that lower level, and we're operating, run it with our clients, and that, again, is huge benefit for us. >> Julian, Shekhar, thank you so much for joining us. It's been a pleasure. >> [Julian And Shekhar] Thank you. >> I'm Rebecca Knight for Stu Miniman. We will have more from Lenovo Transform after this. (upbeat electronic music)

Published Date : Jun 20 2017

SUMMARY :

Brought to you by Lenovo. He is the founder and CEO of Calligo, and your business challenges. and not really about outside the U.S. and the Think Range, and the PC, Shekhar, want to bring you into the discussion. that a lot of the public cloud brings, and that hybrid layer, Microsoft, and Amazon, and all the other places, that the EU give to a certain set of countries. Shekhar, how are you partnering with other companies One of the key reasons, when you ask them, is, You talked about the mindset. of the infrastructure itself. When I look at the first generation of Azure Stack, that Lenovo and the Lenovo team You've been looking at the Azure Stack here. We don't care that it's not exactly the same. By the way, once you deploy it, and you would want the customer environment to be similar. We actually like the fact that it's coming in this set form, Julian, Shekhar, thank you so much for joining us. We will have more from Lenovo Transform after this.

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Lenovo Transform 2017 Kickoff with Stu & Rebecca


 

>> Announcer: Live from New York City, it's theCUBE. Covering Lenovo Transform 2017. Brought to you by Lenovo. >> Welcome to The Cube's coverage of the Lenovo Transform event. I am your host, Rebecca Knight, along with my co-host Stu Miniman. He is the senior analyst at Wikibon. Thanks so much, Stu, it's great to always be working with you here. >> It's great to be with you here, Rebecca, in New York City. What a time it is in New York City. >> Rebecca: How lucky we are to be alive right now. >> (chuckles) All right, enough Hamilton humor. Yeah, Y.Y., the CEO of Lenovo, got up on stage, talked about how there's no better transformation story than New York City, from a humble trading company, city, over 200 years ago to the center of innovation and just global commerce that it is today. >> So I want to ask you about Y.Y.'s keynote address. He was talking about how this was really an inflection point for Lenovo. He said this is the time where we celebrate what we've done, our past, and think about the impact we've had on society, and on business. And then also really look at the future, and what we aspire to, where Lenovo wants to go. I mean, where do you see Lenovo in terms of all your coverage of this company? >> Yeah, so we know that we're at an interesting time in really what's happening in IT today. One of my favorite lines that Y.Y. had is he said, you look back a hundred years, he said heck, look back 18 months, and you probably couldn't predict where we would be today 18 months ago. And that's true, the pace of change is just off the charts. On the one hand, they're talking about how ThinkPad is now 25 years old, and the server, the x86 line is also-- >> Also 25 years old. >> 25 years ago. >> Rebecca: We are grown up. >> But, you know, I've been in a lot of events this year where you talk whether it's 10, 25, or 100 years, and they say we know we're entering a new era where everything's going to change. Lenovo feels they are a good mashup of their tradition, but they're different and they're new, and one of the people in the keynote this morning said that they're a startup. Now, I wouldn't call them a startup with 43 billion in revenue, and 52,000 employees globally? >> A big startup. >> Um, no. You know, culturally, I think, Rebecca, you'd agree with me, a company of that size, I don't care if you started yesterday, because you all got moved in, you're not a startup. There's certain structure and certain things involved that make up startups and that innovation, you can't move a 52,000-person company on a dime, and say ope, hey, we're just going to go pivot into this. But, they are looking to take advantage of really the whole wave of AI, how do they harness the intelligence, is what they talked about. And what they said is they don't have some of the legacy. So what that means is that while they have a server business that has been around for many years, they've only had it for two years. They don't have the storage, they don't have some of the baggage that we've been watching the industry is, storage is trying to transfer. >> They're unencumbered. Particularly Kirk Skaugen, who we're going to have on the program later today, made the point about the lack of legacy and how that makes it easier not only to innovate, but also to sell. >> Yeah, absolutely. We've been watching that transformation about how software is eating the world, and Lenovo very much wants to focus on those software solutions. What one of the two brand names that they put out today are the ThinkAgile brand. And ThinkAgile is really focused on those software-defined solutions, highlighted by, they've got the OEM of Nutanix solutions and they're also partnering with Microsoft, where we're going to have Azure Stack coming out later this year. And Lenovo of course being one of the top server manufacturers, close partnership with Microsoft is going to drive that forward for really delivering on the promise of hybrid cloud solutions. >> So, yeah, I want to hear what you think about these product announcements. This is the largest product launch in the data portfolio in Lenovo history. Is it a game changer? >> So, ThinkSystems is the other big brand that they have, and it's server, storage and network. So, they have Intel up on stage, and a matter of fact both Kirk and Kim Stevenson both came from Intel, so we know Intel's place in the market. We understand how important they are, and with the Skylake chipset coming out later this year, it's important. Anytime Intel comes out with the next generation, it's important. The caution I have is this is, I think, the fourth or fifth show this year that theCUBE's done where Intel's up on stage talking about their next generation chipset. I was at the Google Cloud event in February, you were at the Dell EMC show in Los Vegas, we had the team at the HPE Discover, and all of them, arm-in-arm with Intel, talking about how this next generation is going to be transformative, and of course leveraging the data, being ready for all of those edge solutions, devices, and really be able to take that infrastructure and tie it to lots of different devices. But it's really that wave that Intel is, that rising tide that rises all boats, because revenue for servers actually in the first quarter this year were down a little bit because really big companies, especially the hyper-scales, are waiting for this next generation chipset. >> So in talking about how Intel is this great partner to all of these companies, what do you think sets Lenovo apart? Where does it compete, what's it's, what's unique about it? >> Yeah, so Kirk in the keynote this morning laid out a couple of places that they want to really tie their brand to. Their goal is to be the most trusted provider in the data center today, and trust is really important. Security, absolutely, it's at the board level, it's one of the top things that everyone discusses there. And when they talk about trust, it starts with up time. So, if you start with we're all using some of the same base pieces, there shouldn't be much difference between them at that point, but Lenovo has some data points to show that they had the least amount of unplanned downtime of any of their competitors. Going out at saying compare them to Dell, and HPE, and they were far and away in the lead. >> And that is huge, particularly as you were saying, the pace of business change and innovation is so fast. >> And the second piece, customer support. So we hear lots of lip service to things like customer support. Lenovo, from a cultural standpoint, they push it through the entire product line. And really, you also hear some of the leverage between the PC, laptop, and even tablet market, and even the device all the way through the servers. So talked about how when they bring in the sheet metals and the screws. You turn one way, and you go to the consumer side, you turn the other way in the factory, and it goes to the enterprise and the server division. And we know that there's leverage that can be made out of that; the economies of scale are good. And we've seen a lot of splitting of consumer and enterprise, HP cut those in two, there were rumors for years that Dell was going to sell off their PC division. Lenovo feels that they have the strength to do both of them. And as we start seeing edge solutions and mobile and all these other devices planned, Lenovo can build an end-to-end story that few companies still can. >> I want to keep, talk more about this end-to-end, because this is another thing that many executives played up in the keynote. I mean, how important is that in terms of how it competes? >> So, there are some pieces that are easy, and you say okay, from a brand standpoint, if I have the new Moto Z and I have a laptop that I like, you build that brand trust, you have a similar user interface. We've seen what Apple and Google can do pushing out across all those devices. But the second one is really if we start talking about data. If I want to have insight in con activity, Y.Y. said in his keynote, this fourth revolution is really going to be focused on the user and therefore you want to be where the data is, where the users are, where the devices are. And Lenovo has a lot of pieces that touch to those end devices. >> We're going to have a number of executives on the program too, also a customer too. One of the things that Y.Y. was talking about is harnessing AI to not only understand where your customers are today but also understand, anticipate their needs, where they want to go tomorrow. Is this something that you view as a strength of Lenovo? >> So, we're still pretty early in the AI. I feel like many of the times here, you heard Big Data and AI both being thrown out there. We know that there's so much data being created, especially with the peripheral proliferation of all of the end devices that are there. So how do we gather that data, turn that into insight, and we're starting to see where that goes. Lenovo still, primarily, is an infrastructure player, so it's devices, it's boxes, you want to hear more about the software that helps drive that, and a lot of that is through partnerships. So I walked around the area here around me. There are many partners here that are helping to be able to transfer that data and create more insight out of them. So, you know, we'll see. It's a lot of that is positioning where they want to be and where they know the new goal lines are, but I want to see some of the proof, I want to talk to customers that are using this and getting advantage from it. >> So much of Lenovo's strategy has really been about partnering and forging these alliances to augment its offerings. And Kirk had said he was going to foreshadow a bit of possible mergers and acquisitions, possible partnerships. What do you see in store for Lenovo in terms of how it moves forward in this hyper-converged world? >> Yeah, so in the software-defined storage space, Lenovo has a lot of partnerships. So whether it's Nexenta, the resale the solution, Nutanix is an OEM solution. Last year they had announced a deeper integration with a storage partner that was bought by one of their biggest competitors. So HPE has been acquisitive as of late. They've bought both SimpliVity and Nimble, both of which were good Lenovo partners. So, the question is, yeah, it's not surprising to hear Kirk say that they are going to be acquisitive. It's great to see him up on stage. I'm sure a question I'm going to have for him is what do you look for? I don't expect him to come out and say yes, this is the company I buy and I'm going to spend 10 billion dollars to go buy a company. But where are they going to fit and where are they going to partner in there? Just behind me here you've got VMware, Red Hat, Nutanix, Micron, all storage-based solutions that Lenovo can work with. Lenovo wants to be one of those platforms for infrastructure and partner with companies that help round out that stack. And therefore buying software solutions that help augment that software-defined infrastructure that Lenovo does would make a lot of sense. >> So you talked about some of your burning questions you have for Kirk, but what else do you want our viewers to come away with after a day of coverage about the Lenovo Transform event? >> Yeah, so one of the other things that Lenovo was highlighting is what they're doing in the HPC or supercomputer market. Because there's a supercomputing show going on in Europe right now, and Lenovo says that they now have 92 of the top 500 are running Lenovo, they're the fastest growth, but what I'd like to hear from him and I want to hear more of, is it's not just oh, we've got the speeds and feeds and this is great, but we're helping scientists do breakthroughs, we're helping the medical industry help out, find new cures for diseases. We usually hear about CERN and what they're doing with advancing science, so those are the kinds of things that connect the technology to the greater good. Y.Y. talked about it, Kirk talked about it, the greater good, because infrastructure at the end of the day, is only there for the applications that the business runs. And of course those applications are there to drive value to the business and hopefully for the greater world. >> Well, and that is true, and that is something that we've heard at a number of technology conferences is using technology, and these transformative new products to make huge advancements in society, and to solve big problems. I mean, how serious is the technology industry, I mean, is this just sort of a side note that you hear at conferences, do you think this really is a raison d'etre of tech right now? >> Yeah, so Rebecca, you and I were at the Red Hat Summit, and it felt ingrained in their culture. There were some companies, you hear, you talk about it, and like, oh great, you give employees time to go work on charitable events or what are you giving to schools, and helping to make things possible? So I'd love to hear from Lenovo, really, as John Furrier would say, the meat on the bone for some of these solutions. I think it is more than lip service, but how deeply ingrained is it? We'd love to hear. The technology industry in general seems to be understanding that their mission should be broader than just selling licenses or selling boxes. As a, I'm a sci-fi fan, and most science fiction is about how we can take technology and make a better future. I have friends of mine that say, if you're a technologist that means you're optimistic about what technology can do for you for the future. An area that you and I like to talk about is what will automation do to the future of jobs? So that needs to be part of the equation, 'cause it's not just oh hey, we've got this cool new data center, and I could just lock it and nobody needs to go into it. Well, what are those people doing, and what does that improve for the business, and improve the world? >> Right, and how will people work side-by-side with these technologies, how will their jobs be improved by the technology taking over some of the perhaps more monotonous tasks, things like that? >> Stu: Absolutely. >> Great. Thanks so much, Stu. I'm Rebecca Knight, we'll be back with more from Lenovo Transform just after this. (upbeat electronic music)

Published Date : Jun 20 2017

SUMMARY :

Brought to you by Lenovo. of the Lenovo Transform event. It's great to be with you here, Rebecca, in New York City. Yeah, Y.Y., the CEO of Lenovo, got up on stage, I mean, where do you see Lenovo in terms is he said, you look back a hundred years, and one of the people in the keynote this morning They don't have the storage, they don't have some of the about the lack of legacy and how that makes it easier And Lenovo of course being one of the top server This is the largest product launch and of course leveraging the data, being ready for all of Yeah, so Kirk in the keynote this morning laid out a And that is huge, particularly as you were saying, Lenovo feels that they have the strength to do both of them. I mean, how important is that in terms of how it competes? is really going to be focused on the user One of the things that Y.Y. was talking about and a lot of that is through partnerships. What do you see in store for Lenovo in terms Kirk say that they are going to be acquisitive. that connect the technology to the greater good. I mean, is this just sort of a side note that you hear So that needs to be part of the equation, 'cause it's not I'm Rebecca Knight, we'll be back with more

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Kirk Skaugen, Lenovo - Lenovo Transform 2017


 

>> Narrator: Live from New York City, it's theCUBE. Covering Lenovo Transform 2017. Brought to you by: Lenovo. >> Welcome back to theCUBE's coverage of the Lenovo Transform Event. I'm your host, Rebecca Knight, along with my co-host, Stu Miniman, who is a Senior Analyst at Wikibon. We are joined by Kirk Skaugan. He is the Executive Vice President and President of Lenovo Data Group. Welcome back to theCUBE, Kirk. You're a veteran. >> Yeah, we're doing this on a monthly basis. It's great. >> So you're fresh off the keynote. The theme of this conference is transform. Lenovo has undergone a massive transformation in recent years. What is your focus, and where do you see the biggest points of change in the company? >> Well, I think we're sort of celebrating today, this transformation to the next phase of our growth. If you think about us as a company, we've kind of acquired the x86 business, server business from IBM a few years ago, and we are also building off more than a decade of our China heritage, for the ThinkServer business, so that's combining the two together. Kind of driving to our next phase of growth. The whole purpose of today is really transforming the customer experience, and starting with the customer first. We're incredibly proud that we just got ranked number one in customer satisfaction, again but we're not kind of stopping there. We're going to use this announcement today to catapult us ahead. >> Customer service has always been a strength of Lenovo, and as you said, you're going to continue to drive toward that. You said in the keynote that you're incentivizing employees around customer service. Can you talk a little bit about how you plan on maintaining the edge? >> So this year, every Lenovo employee is getting incentivized on customer experience. We're making them take a personal goal of how they can better improve the customer. Regardless of whether you're an engineer, or you're in phone support, or these kind of things, so it really starts at the grass-roots level. It gets everybody thinking customer first, which is great. Again, we're excited, because we're in 21 of the 22 categories, number one is x86 servers, but we're constantly learning and wanting to improve. That's where we're starting. >> Kirk, Y.Y. in his keynote, talked about, just the pace of change. That, forget about 18 years ago, 18 months ago we probably couldn't predict how fast things are going. How does that drive your strategy? How you work with customers, and drive the product line? >> So I think customers are asking for simplicity. It's getting so complex, and the rate of change is so much, so when we did this design of both our server storage and networking, we're kind of future-proofing it. We are actually dramatically reducing the number of products, but building to be more flexible, so you can qualify less solutions, but have them live longer in your data-center. That's been a key attribute as we look at future-proofing. Also, as we move to software-defined, that's going to be a key element as well, because people aren't looking to change out the hardware as much as they are the software part. Everything from our configuration managers to our system hardware management, and with Xclarity, the whole design experience, we're changing to simply the experience for the customer. 'Cause the change is almost getting to the point that it's too much for people to handle, from a technology transformation perspective. >> You're celebrating 25 years of the x86 server that you're offering, so explain to us the new branding. You've got two new brands that you've announced today. The kind of, thinking behind that, and walk us through what they are. >> Sure, so today, we're announcing ThinkSystem and ThinkAgile. So on the server side, we had both the ThinkServer brand from Lenovo and the SystemX brand from IBM. We're building those two together. The engineers were given the charter years ago, to say how do you stay number one in reliability, Number one in customer satisfaction, and then we have a legacy now of over 150 world-record benchmarks. So it's a brand that's highly flexible, premium, and it's going to span now, not only our server products, but server, storage, and networking. One of the surprises I had joining Lenovo is just, we have hundreds of engineers in networking that the old IBM had acquired from companies like Blade Network Technologies, and now things like hyper-converged storage. Once you've solved the storage-compute integration, networking becomes the next bottleneck. The products we're announcing today on ThinkAgile, which is our software-defined products, are helping solve not only the hyper-converge storage problems, but also some of the challenges that brings to networking, and moving traffic from a traditional north-south architecture to east-west. Simply put, ThinkSystem for network, storage, and server; and ThinkAgile for software-defined. >> On the ThinkAgile, the two partners that I saw highlighted up on screen were Nutanix, which you've had in OEM for awhile, and the Microsoft Azure, with Azure staff, we knew is coming this year. Both of those companies have a lot of partners. Why is Lenovo positioned to be a strong contender with both of those companies. >> I think that when we talk to CIOs, what we're hearing pretty constantly is that Lenovo's lack of legacy... We don't have a huge legacy router business, or a huge legacy sand business, and all the associated costs and services. We see our competitors sometimes up, pushing one more generation of the legacy technology, and so we feel like we're getting pulled in to leap ahead, not being encumbered by the past. Then I always say, little things don't mean a lot; little things mean everything. It's the thousands of Lenovo engineers that are tuning this for both of those solutions, especially for Nutonix, we've got integrated networking now, in the stack, so we're not just solving the storage problem, but we're addressing that network solution as well. There's a reason why we have 150 world-record benchmarks. It's that fine-tuning with our partners to get the last few bits of performance out of the systems. >> I wonder if you could talk a little bit more about this lack of legacy, as well as the cost-efficiencies that you referenced in the keynote, in terms of having everything in China, and you described going left to make the servers, and going right to make the PCs. Can you talk a little bit about how that helps Lenovo improve it's offerings? >> So I think that we have the benefits of being an autonomous data center group, and making our own decisions, but we're taking care of the manufacturing, taking advantage of the manufacturing capability of Lenovo. If you look at the devices inside, Lenovo's building about four devices a second. On the server side, we build a little bit over a hundred servers an hour. But if you go into, for example, we have factories in Sárvár, Hungary; Monterrey, Mexico; North Carolina; and even Shenzen. If you go into our Shenzen factory, the parts warehouse is common on the first floor. It comes up through the second floor, and actually goes left for notebooks, right for servers. So all that vendor-managed inventory, we're taking advantage of that scale of four devices a second, and we get that advantage, unlike some of our competitors. What that really means to our customers is we can compete with the best commodity costs, and the best manufacturing costs in the industry. Some of our third-party analysts are saying we have manufacturing rates that could be almost half of our competition, because some of the scale that we have. >> Kirk, one of the things that caught my attention in the keynote was talking about using the intelligence, and inside your supply-chain through the whole life-cycle of the product. Can you give us a little bit of insight as to how you're using it internally, and what customers see from that. >> So we just hired our Chief Technology Officer, was Dr. Rui, Yong, who's ex-Microsoft. He's one of the world leaders in Artificial Intelligence. Our CIO and us in the data-center group, we've all been collaborating to bring Artificial Intelligence deeper into everything we do, but even from our supply chain to our order delivery, which is why I think our customer satisfaction rates are so high, because we can predict the supply chain, the right amount of inventory, and shipping it all the way through, and predicting the dock-date to our customers incredibly well. One of the key learners we had over the last couple of years of acquiring the IBM x86 server business, it took us almost two years to get off the IT systems, right? We had over forty different databases that we had to integrate in, and now that, as of January 1, they've all become part of Lenovo, pulling those big data analytics together and using Artificial Intelligence, we can now track the aged population of all of the installed base of over about two and a half million servers that we have out there, who's coming up for warranty replacements, who's coming up for hardware replacements, and it's almost that predictive analytics that customers are really valuing. >> In terms of Lenovo and it's aspirations for the future, in terms of becoming the world's biggest super-computing company, you are the fastest growing, but let's talk about impact. This is something that Y.Y. talked about in his keynote, and really making sure that Lenovo is working, not just helping companies sell more widgets, but also with scientific breakthroughs, curing diseases, predicting the effect of climate change. How big a part is that of your job? >> I think it's something that's incredibly motivating to Lenovo employees, beyond financial return to shareholders, is every day I get internal texts or WeChats from Lenovo employees that are feeling really proud to be part of a company that's off trying to do something good for humanity, as well. I mean on the PC side, we're selling ChromeBooks and bridging the digital divide between kids in Africa and kids in the major metropolitan areas of the world, but on the data center side, things like we did with the Barcelona supercomputer, where we now have the fastest, next-generation Intel computer on the planet. It is one of the breakthroughs of predicting weather and climate change, predicting and tracking the next tsunami to evacuate coastlines faster, trying to find cures to some of the most terrible diseases on Earth. It's a huge part of the culture, of trying to do good for the world, not just make a financial return. >> Kirk, I want to go back to ThinkAgile for a second, because you dropped a hint that we couldn't let pass. Said that it's likely that we should expect M and A, from Lenovo here, now, I don't expect you to tell us who you're looking at, but what do you look for, what type of company to look for, or what would fit well into the Lenovo portfolio? >> Well, it's funny, because we're Lenovo, so we're not Huawei, or Cisco, or EMC, right? Big names, without saying traditional networking and storage. All of these startups out there that are essentially competing with those large legacy companies are coming to us saying, we want either access to China, given our strong China presence, but also global-scale. Because once they get to a couple hundred million dollars in revenue, they have a real tough time scaling, and as I said, we're participating now in over 160 countries, 50 call-centers. That's a pretty big investment, even for some of the fastest growing software-defined companies in the world, to set up. I think we want to build our own internal intellectual property, but we're also going to look at joint ventures and M and A's in the areas of software-defined networking, software-defined storage, because our customers, again, see us with that lack of legacy and are really pushing us to go even faster, which is great. >> So those are the business that you're interested in, but what are the kind of cultures that you're looking for, particularly because culture is such an important part of Lenovo? >> One of the reasons I moved from Intel to Lenovo is that they're just fierceless innovators, right? And we became number one in PC through innovation, not just cost-cutting and I see that on the data-center side as well. All of those little things that matter. So I think we want to have people who have the highest of aspirations. When we go into something, we want to be number one in it. People who are fearless, they're not afraid of companies that might be three or four times our size, but that want to make a global impact. A lot of these customers, they've already made their financial returns in a previous startup, and now they're looking at how they can go change the world, and the scale that Lenovo brings, I think is something that's pretty exciting to them. >> Kirk, on the Intel point, I think this is the fourth show that we've done theCUBE at this year, where Intel's been up on stage, arm and arm with a partner, in the cloud-space, in the server-space, talking about that next generation chipset. What's going to set Lenovo apart with this next wave, and what are your customers excited about for this next spin of the Intel chipset? >> We're seeing 59% performance improvement on things like SAP HANA, where we're number one in the world in installations. We're seeing better total cost of ownership productions. So particularly in hyper-scale and HPC, we see a step-function transition over, almost immediately on the new Intel chips. We're looking at all architectures, of course, as well, but I think with Intel, we've put in the largest omni-pass solutions on the planet. With Barcelona supercomputer, we're working not just on processors, but on the SSDs, on their accelerator, on high technology, on the fabrics. So we have a really tight innovation relationship with them, so we're selling probably more content per box, therefore we're obviously able to fine-tune the entire portfolio together with them. I think customers are excited about us continuing this world-record performance that we've had. The TCO reductions, of getting to lower power. Most of these supercomputers are still constrained by power. We have more than 25 patents now in water-cooling technology to try to be greener for the Earth. I think that those are some of the things that we're seeing from Intel. >> Those are the selling points. >> Yeah, higher performance. We have a very tight, close relationship, so there's not a lot of finger-pointing. We get into an issue, as all companies do, we can solve it very, very quickly. I think again, being number one in customer satisfaction from a third-party is our testament to that. >> Kirk, this last question I had on that, the hyperscale market. Can you just give us the update, as kind of Lenovo's position there. Heard a lot about the HPC market, we know, kind of a traditional enterprise market, but hyperscale, I think, is one of the areas you differentiate yourself. >> We obviously sell Dubai, to Alibaba, Tencent is part of China, we're one of their largest suppliers and partners, and we're now expanding, through this new segment-focus into the west coast of the United States. We don't necessarily go out and say the names of those customers, but there are multiple hyperscale customers in the top ten, many of which are based in the US that we are already now shipping into significantly more units this year than last year. It's a function of really getting cost-optimized. Again, we're taking advantage of PC economics and bringing them to hyperscale computing, so we're not afraid of low-margin, high-volume business, because that's what we're doing in the PC space every day. So, we're going to continue to expand, not just in the top-tier ones, but also moving into the tier two, tier three, kind of customer bases as well, so we're expanding that sales force. Looking at it only end-to-end, only burdening it with what it needs to be burdened with, right? Relative to the cost structure so that we can compete with the best, most cost-effective companies in the world, and still make a little bit of money for Lenovo shareholders. >> Kirk, thanks so much for joining us. It's been a pleasure having you on the show. >> Yeah, the excitement around here's been great. We appreciate you guys coming, and appreciate your time. >> Great. I'm Rebecca Knight for Stu Miniman, we'll be back with more of Lenovo Transform after this.

Published Date : Jun 20 2017

SUMMARY :

Brought to you by: Lenovo. of the Lenovo Transform Event. Yeah, we're doing this on a monthly basis. the biggest points of change in the company? of our China heritage, for the ThinkServer business, You said in the keynote so it really starts at the grass-roots level. just the pace of change. the number of products, but building to be more flexible, of the x86 server that you're offering, So on the server side, we had both the ThinkServer brand On the ThinkAgile, the two partners and so we feel like we're getting pulled in and going right to make the PCs. of our competition, because some of the scale that we have. Kirk, one of the things that caught my attention One of the key learners we had predicting the effect of climate change. of the world, but on the data center side, Said that it's likely that we should expect M and A, and M and A's in the areas of software-defined networking, One of the reasons I moved from Intel to Lenovo Kirk, on the Intel point, the entire portfolio together with them. from a third-party is our testament to that. of the areas you differentiate yourself. in the US that we are already now shipping It's been a pleasure having you on the show. Yeah, the excitement around here's been great. we'll be back with more of Lenovo Transform after this.

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