>> Announcer: Live from San Francisco. Celebrating 10 years of high tech coverage, it's theCUBE. Covering VMWorld 2019, brought to you by VMware and it's ecosystem partners. >> Stu: Welcome back. I'm Stu Miniman, my co-host Justin Warren. And you are watching theCUBE. We have two sets, three days, here at VMWorld 2019. Our 10th year of the show. And happy to welcome back to our program, two of our theCUBE Alumni. We were at VeeamON earlier this year down in Miami, but sitting to my right is Ratmir Timashev, who is the co-founder and executive vice president of global sales and marketing with Veeam, and joining us also is Danny Allan, who's the vice president of product strategy also at Veeam. Thank you so much both for joining us. >> Thanks for having us Stu. >> Thank you. >> All right so, Ratmir, let's start. Veeam has been very transparent as to how the company is doing. You know, there's all this talks about unicorns and crazy evaluations or anything like that? But give us the update on, you know, actual dollars and actually what's happening in your business. >> Ratmir: Absolutely, we're always transparent. So actually, there's this term, unicorn, right? So does it mean one billion in valuation, or one billion in revenue (chuckles)? >> Stu: It is valuation. >> Yeah, I know that. So, Veeam is not unicorn anymore, right? Veeam is one billion in bookings. So, yeah, the major trend in the industry, is that we're moving from perpetual to subscription, because we're moving on-prem to hybrid cloud. And Veeam is actually leading that wave. So where we've been always known to be very customer friendly to do business with, easy to do business with, from the channel, from the customer perspective, and that's the major trend. If the customers are moving to hybrid cloud, we have to move to there, from our business model to a hybrid cloud. So we're changing our business model, to make it very easy for customers. >> Ratmir, that's not an easy adjustment. We've watched some public companies go through a little bit of challenges as you work through, you know there's the financial pieces, there's the sales pieces of that, since... Give us a little bit of the, how that works? You know, you just retrain the sales force and go or-- >> That is awesome, awesome question. That that is awesome point, that it's extremely painful. Extremely painful, and for some company, like everybody says Adobe is the best example of moving from perpetual or traditional business model to a subscription, right. So annual, even monthly subscription. For us it's even ten times more difficult than Adobe, because, we're not only moving from perpetual to subscription. We're moving, we're changing our licensing unit, per socket which is VMware traditional to pure VM or pure workload or pure instance, right. What we call instance, basically means, so it's extremely painful, we have to change how we do business, how we incentivize our sales people, how we incentivize our channel, how we incentivize our customers. But that's inevitable, we're moving to a hybrid cloud where sockets don't exist. Sockets, there are no sockets in the hybrid cloud. There are workloads and data. Data and applications. So we have to change our business model, but we also have to keep our current business model. And it's very difficult in terms of the bookings and revenue, when we give a customer an option to buy this way or that way. Of course they will choose the way that is the less expensive for them, and we're ready to do that. We can absorb that, because we're a private company, and we're approachable and we're fast growing. So we can afford that, unlike some of the public companies or companies that, venture capital finance. >> So how do you make that kind of substantial change to the... I mean changing half your company, really. To change that many structures. How do do you do that without losing the soul of the company? And like Veeam, Veeam is famous for being extremely Veeamy. How do you make all those sorts of changes and still not lose the soul of the company like that? How do you keep that there? >> That's an awesome question, because that's 50% of executive management discussions, are about that questions, right. What made Veeam successful? Core value, what we call, core values, there are family values, there are company core values every company has. So that's the most important. And one of them is, be extremely customer friendly, right. So easy to do business with. That's the number one priority. Revenue, projects, number two, number three, being doing the right things for the customer is number one. That's how we're discussing, and we're introducing a major change on October 1st. >> Ah yes. >> Another major change. We've done this major changes in the last two years, moving to subscription. So we started that move, two, two-and-a-half years ago, by introducing our product for Office 365, backup, when that was available only for, on subscription basis, not perpetual. So we're moving in subscription, to the subscription business model in the the last three years. On October 1st, 2019, in one month, we introducing another major change. We are extremely simplifying our subscription licensing and introducing, what we will call Veeam Universal License. Where you can buy once and move or close everywhere. From physical to VMware to Hyper-V to a double SS, ash or back to VMware and back to physical. I'm joking. (lauging) >> All right, Danny, bring us inside the product. We've watched the maturity, ten years of theCUBE here, Veeam was one of the early big ecosystems success stories, of course it went into Multi-Hypervisor, went into Multicloud. You know Ratmir, just went through all of the changes there. Exciting the VUL I guess we'll call it. >> Ratmir: VUL >> VUL, absolutely. So on the product piece, how's the product keeping in line with all these things. >> So our vision is to be the most trusted provider, backup solutions that enable high data management. So backup is still a core of it and it's the start of everything that we do. But if you look what we've done over the course of this year, it's very much about the cloud. So we added the ability, for example, to tier things into object storage in the hyperscale public cloud and that has been taking off, gang busters into S3 and into Azure Blob storage. And so that's a big part of it. Second part of it, in cloud data management is the ability to recover, if you're sending your data into the cloud, why not recover there? So we've added the ability to recover workloads in Azure, recover workloads in EC2. And lastly of course, once your workloads are in the cloud, then you want to protect it, using cloud-native technology. So we've addressed all of these solutions, and we've been announcing all these exciting things over the course of 2019. >> The product started off as being VM-centrical, VM Only back in the day. And then you've gradually added different capabilities to it as customers demanded, and it was on a pretty regular cadence as well. And you've recently added, added cloud functionality and backups there. What's the next thing, customers are asking for? 'Cause we've got lots of workloads being deployed in edge, we've got lots of people doing things with NoSQL backups, we've got Kubernetes, is mentioned every second breath at this show. So where are you seeing demand for customers that you need to take the product next? So we've heard a lot about Kubernetes obviously, the shows, the containers it's obviously a focus point. But one of the things we demoed yesterday. We actually had a breakout session, is leveraging an API from VMR called the VCR API for IO filtering. So it basically enables you to fork the rights when you're writing down to the storage level, so that you have continuous replication in two environments. And that just highlights the relationship we have with VMware. 80% of our customers are running on VMware. But that's the exciting things that we're innovating on. Things like making availability better. Making the agility and movement between clouds better. Making sure that people can take copies of their data to accelerate their business. These all areas that we are focusing on. >> Yeah, a lot of companies have tried to, multiple times have tried to go away from backup and go into data management. I like that you don't shy away from, ah, yeah we do backup and it's an important workload, and you're not afraid to mention that. Where's some other companies seem to be quite scared of saying, we do backup, 'cause it's not very cool or sexy. Although well, it doesn't have to be cool and sexy to be important. So I like that you actually say that yes we do backup. But we are also able to do some of these other bits and pieces. And it's enabled by that backup. So you know, copy, data management, so we can take copies of things and do this. Where is some of the demand coming around what to do with that data management side of things. I know there's, people are interested in things like, for example, data masking, where you want to take a copy of some data and use it for testing. There's a whole bunch of issue and risks around in doing that. So companies look for assistance from companies like Veeam to do that sort of thing. Is that where you're heading with some of that product? >> It is, there's four big use cases, DevOps is certainly one of them, and we've been talking about Kubernetes, right, which is all about developers and DevOps type development, so that's a big one. And one of the interesting things about that use case is, when you make copies of data, compliance comes into play. If you need to give a copy of the data to the developer, you don't want to give them credit card numbers or health information, so you probably want to mask that out. We have the capability today in Veeam, we call it, Staged Restore, that you could actually open the data in the sandbox to manipulate it, before you give it to the developer. But that's certainly one big use case, and it's highlighted at conferences like this. Another one is security, I spent a decade in security. I get passionate about it, but pentesting or forensics. If you do an invasive test on a production system, you'll bring the system down. And so another use case of the data is, take a copy, give it to the security team to do that test without impacting the production workload. A third one would be, IT operations, patching and updating all the systems. One of the interesting things about Veeam customers. They're far more likely to be on the most recent versions of software, because you can test it easily, by taking a copy. Test the patch, test the update and then roll it forward. And then a forth huge use case that we can not ignore is the GDPR in analytics and compliance. There's just this huge demand right now. And I think there's going to be market places opened in the public cloud, around delegating access to the data, so that they can analyze it and give you more intelligence about it. So GDPR is just a start, right. Were is my personally identifiable information? But I can imagine workload where a market place or an offering, where someone comes in and says, hey, I'll pay you some money and I'll classify your data for you, or I'll archive it smartly for you. And the business doesn't have to that. All they have to do is delegate access to the data, so that they can run some kind of machine learning algorithm on that data. So these are all interesting use cases. I go back, DevOps, security IT operations and analytics, all of those. >> So Ratmir, when I go to the keynote, it did feel like it was Kubernetes world? When I went down the show floor it definitely felt like data protection world. So it's definitely been one of the buzzier conversations the last couple of years at this show. But you look, walk through the floor, whether it be some of the big traditional vendors, lots of brand new start ups, some of the cloud-native players in this space. How do you make sure that Veeam gets the customers, keeps the customers that they have and can keep growing on the momentum that you've been building on? >> That's a great question, Stu. Like Pat Gelsinger mention that, number of applications has grown in the last five years, from 50 million to something like 330 million, and will grow to another almost 800 million in the next five years, by 2024. Veeam is in the right business, Veeam is the leader, Veeam is driving the vision and the strategy, right. Yeah, we have good competition in the form of legacy vendors and emerging vendors, but we have very good position because we own the major part of your hybrid cloud, which is the private cloud. And we're providing a good vision for how the hybrid cloud data management, not just data protection, which just Danny explained, should be done, right. I think we're in a good position and I feel very comfortable for the next five, ten years for Veeam. >> It's a good place to be. I mean feeling confident about the future is... I don't know five to ten years, that's a long way out. I don't know. >> Yeah I agree, I agree, it used to be like that, now you cannot predict more than six moths ahead, right. >> Justin I'm not going to ask him about Simon now, it's-- >> Six months is good yeah, six months maximum, what we can predict-- >> We were asking Michael Dell about the impact of China these days, so there's a lot of uncertainty in the world these day. >> Ratmir: Totally. >> Anything macro economic, you know that, you look at your global footprint. >> No we're traditional global technology company that generates most of the revenue between Europe and North America and we have emerging markets like Asia-Pac and Latin. We're no different than any other global technology company, in terms of the revenue and our investment. The fastest growing region of course is Asia-Pac, but our traditional markets is North America and Europe. >> Hailing from Asia-Pac, I do know the region reasonably well and Veeam is, yeah Veeam is definitely, has a very strong presence there and growing. Australia used to be there, one of our claims to fame, was one of the highest virtualized workload-- >> And Mohai is the cloud adapter. >> Cloud adoption. >> Yes, we like new shiny toys, so adopt it very, very quickly. Do you see any innovation coming out of Asia-Pac, because we use these things so much, and we tend to be on that leading edge. Do you see things coming out of the Asia-Pac teams that notice how customers are using these systems and is that placing demand on Veeam. >> Absolutely, but Danny knows better because he just came back from the Asia-Pacific trip. >> Justin: That's right, you did. >> Yeah, I did, I always say you live in the future, because you're so many hours ahead. But the reality is actually, the adoption of things like Hyper-convergence infrastructure, was far faster in areas like NZ, the adoption of the cloud. And it's because of New Zealand is part of the DAid, Australia is very much associated with taking that. One of the things that we're seeing there is consumption based model. I was just there a few weeks ago and the move to a consumption and subscription based model is far further advanced in other parts of the world. So I go there regularly, mostly because it gives me a good perspective on what the US is going to do two years later, And maybe AMEA three years later. It gives us a good perspective of where the industry is going-- >> It's not to the US it comes to California first then it spreads from there. (lauging) >> Are you saying he's literally using the technology of tomorrow in his today, is what we're saying. >> Maybe me I can make predictions a little bit further ahead there. >> Well you live in the future. >> All right I want to give you the both, just a final word here, VMWorld 2019. >> It's always the best show for us. VMWorld is the, I mean like Danny said, 80% of our customers is VMware, so it's always the best. We've been here for the last 12 years, since 2007. I have so many friends, buddies, love to come here, like to spend three, four days with my best friends, in the industry and just in life. >> I love the perspective here of the Multicloud worlds, so we saw some really interesting things, the moving things across clouds and leveraging Kubernetes and containers. And I think the focus on where the industry is going is very much aligned with Veeam. We also believe that, while it starts with backup up, the exciting thing is what's coming in two, three years. And so we have a close alignment, close relationship. It's been a great conference. >> Danny, Ratmir, thank you so much for the updates as always and yeah, have some fun with some of your friends, in the remaining time that we have. >> We have a party tonight Stu, so Justin too. >> Yeah, I think most people that have been to VMWorld are familiar with the Veeam party, it is famous, definitely. >> For Justin Warren, I'm Stu Miniman, we'll be back with more coverage here, from VMWorld 2019. Thanks for watching theCUBE. (electronic music)

>> Live from Miami Beach Florida, it's theCUBE. Covering VeeamON 2019. Brought to you by Veeam. >> Welcome back to Miami everybody, we're here at the Fontainebleau hotel. You're watching theCUBE, the leader of live tech coverage. This is day one of our coverage of VeeamON, the third year that we've covered Veeam, they've selected this great location here in Miami. I'm Dave Vellante, with my co-host Peter Burris. Ratmir Timashev is here, he is the co-founder and executive vice president, world-wide sales of Veeam, business guru, sales and marketing maven, a very successful entrepreneur, welcome to the theCUBE and thanks so much for having us. >> Thank you Dave, thank you Peter, thanks for having us. Thanks for doing this at our event. >> You're very welcome, so first of all congratulations, you hit that billion dollar milestone. You predicted it back in 2013, you missed it by about six months Ratmir, you know, (laughs) but really, great. Trailing 12 months, a billion dollars in revenue that includes of course your Ratable revenue, the subscription revenue, which who could have predicted that back in 2013, so amazing milestone, congratulations. And great venue here, you must be really pleased with the turnout, couple thousand people, your thoughts? >> Yeah absolutely, I personally love Miami, this is the best city. Always sunny, always ocean, always blue sky, awesome. And always sand, like that's the best place. So I've always had the dream to have VeeamON in Miami, so the dream comes true, we have over 2,000 people here and many more are watching livestream online. Very excited, very excited. >> Well, Veeam's always been a hip company, always a lot of fun, this is obviously a hip place, good fun part of the country. Let's talk about act one and act two. Act one was, you guys really rode the virtualization wave and you talked today about act two really being cloud and hybrid cloud data management. What are the similarities and the differences between act one and act two? >> So like we discussed during the keynote session, every 10 years or so there is a major industry transformation shift from one platform to another platform, so Veeamware 10 years ago created this technology visualization that dramatically fundamentally changed the way modern data centers are built and managed. And Veeam was very lucky to be at the earlier stage of that virtualization revolution that changed the whole data center. that changed the whole data center. So we were at the right time at the right place. We created the new market, Veeamware backup, and then we extended it to hyperV and HV. So we dominated that mode of data LAE share. But in the last few years we expanded our platform. So beyond just the virtualization, we added the physical support, the Unix support, the cloud support. So now Veeam represents broad, what we call Veeam Availability Platform that supports LAE clouds, virtual, physical clouds. That was act one, we dominated it. We grew from zero to 1 billion within 10, 12 years. We added 350,000 customers over that timeframe. And now it's act two, what is act two? Act two is the, again, the new major industry transformation to a hybrid cloud. What are the similarities? Again, Veeam is in a great position because we're at the right time at the right place with a brilliant product. We have the broad LAE system of our channel partners. We have a broad customer base, 350,000. And we have great technology partnerships with HP, Cisco, NetUP, Nutanix, Pure, and others, so as well as AWS, and Microsoft, and Google, and IBM cloud. So we are in extremely great position to dominate this second wave, what we call second act, which will be the next decade of hybrid cloud. >> Yeah, so optionality was a key, being able to support multiple use cases and supporting different environments. You're well positioned, you're saying, in act two. Act one you really didn't have a lot of competition, you kind of schooled the competition, I think Dell took out some of your early competition then you ran circles around everybody else. A lot more money pouring into this space now, you showed the slide, 15 billion, you've got a 15th of it. Tell us again why you feel like you can, you just used the word, dominate, with all this competition. You got the big guys now sort of learning from you and trying to copy some of your moves and maybe pre announcing some stuff to try and freeze the market. What gives you great confidence that you will dominate act two. >> Again, we have a history of innovation, so we know that there are new requirements for the hybrid cloud. People not only want to protect the data, they want to make sure that when they move to a hybrid cloud, when they put the workloads in a public cloud, that that data is protected, is secured and protected. So that's one capability that customers are looking for. Another capability, they want to be able to move the data back on-prem, or between the clouds, what we call cloud mobility, so they want to have this flexibility and freedom, be cloud agnostic or avoid that cloud lock-in. So they want to also make sure that from compliance standpoint, they are able to move the data if needed. In other use cases they want to leverage the cloud for different data protection capabilities. They want to leverage the cloud for backup, for disaster recovery as well as for long term retention, what we call cloud tier, so they want to, instead of tape, they want to replace tape with the public cloud low storage. So they want to use the cost and the skill ability of the public cloud for long term retentions. So all these use cases, extension of our platform. So we already have the, we own the one component of the hybrid cloud which is on-prem, modern data center, what some people call private cloud. We already own one component and we have 350,000 customers. Most of these customers are going to deploy hybrid cloud. In fact, according to our survey, 73% of our customers are deploying or planning to deploy a hybrid cloud. So most of them I think, in how to leverage the performance, the skill ability, and the elasticity, of the public cloud. So we own this component, we have the capabilities and we're developing product capabilities for the public cloud and with our orchestration on top of it and monitoring and analytics capabilities. So it's a complete solution. >> So Ratmir, I want to build upon this notion of act one and act two because good for you guys over ten years but the industry also is going through an act one to act two when you come right down to it. Where data, for the first four years of this industry, was about recording events that have happened. And now data going forward is becoming a strategic asset that's actually shaping the events that are happening or will happen. And it requires a new approach. It requires that data be regarded as a strategic asset and capabilities have to be established to support that data. I'm especially itched in with the introduction that you made because it suggests that you guys are going to look to an ecosystem to bring that degree of specialization and uniqueness and invention, on top of your platform, to serve a rapidly expanding range of strategic capability requirements when we think about data protection, data assurance. Do you see it the same way? >> Absolutely yeah, I 100% agree. I talked about that briefly during my keynote. We see that there are this four technology superpowers what Pat Galson from Veeamware calls technology superpowers. And those are the cloud, the mobile, artificial intelligence and age in internal things. So all this four technology superpowers. The biggest producers and consumers of the data. So it has to be both in the cloud and on the age so the new product and services are built on that data. Either we are talking about self driving cars, or we are talking about breakthrough in DNA research or cancer research. It's all built both in the cloud and on the age. And Veeam has this technology called data lapse. So when we've actually provide the access to the data, to a field party, either security or compliance or analytical tenders. So they can build more solutions on top of our data lapse. >> So talk a little bit about how you planned to deploy capital going forward, particularly as you try to leverage the opportunities in cloud two. You're seeing all kinds of new emerging technologies. We talk about coup berneties and containers all the time. You've made some acquisitions in the cloud area. Should we think about your emanate strategies as just sort of advancing your ability to either form ecosystems or actually bring in more cloud like capabilities, beyond act one into act two? >> Yeah I mean, first of all, we have a very powerful product and RNZ group. Partially we have this mentality not invented here so in other words we want to invent more in house. However, there are some cases where we need to extend our platform and we might not have the bandwidths or time through market so we're looking at some adjacent in the cloud management space, in the cloud optimization, course optimization, analytics. Those areas are very interesting for us to expand our platform to. >> I'm guessing that NIH mentality, acquisitions you make have to fit into that platform, that architecture. How do you evaluate? You say okay, can we do this ourselves? You say do we have the bandwidth? Is that technology here now? >> Does with Veeam help? >> Yeah with Veeam that's a great problem that we announced today as well. Yeah so the way we evaluate is that, is this adjacent market to what we're doing? For example, AWS or Asur, how close the buyer is. Or Office 365 backup we evolved in house. Or Office 365 backup we evolved in house. Azureware developed in house. Some technologies we are looking to acquire. The question is, is that the same buyer? If the buyer is the same, we prefer to develop in house. If the buyer, for now, is different, we would like to acquire the company and let it grow, and then merge into Veeam later. >> So your co founder runs RND correct? >> Correct >> And you run sales and marketing? So you guys fight over how you're going to allocate the dollars. But as a specialist in data protection, you're allocating all of your RND funding toward data protection. Presumably that helps you compete against the guys who are doing primary storage, secondary storage, all kinds of other software. So when you think about that road map, you told the story about how you got inspiration. You went to Silicon Valley and you were flying back and your partner said, well you know the best product just doesn't always win but you said, whoa so what, do we not invent the best products? You want to have the best products. Talk a little about that sort of organic development. How you guys think about that approach. Where the ideas come from. Is it obviously the customer input? Your knowledge of the space? Where do you see that going? >> So Veeam we believe is very different from other companies. First, we don't build long term road map because the technology is changing so fast that we want to keep that flexibility and agility to change our roadmap. We only disclose our release that we're imminent. Within the next six, nine months we already know. Beyond that, we don't provide the roadmap. We have the vision but we don't have the roadmap with the exact specific dates. >> But it's not a waterfall thinking. It's more agile applied to our-- >> Exactly, agile and flexibility that's what's, agility and flexibility that's what's most important. For example, a year ago or even two years ago when we announced version 10. We didn't know that object storage will become such a needed hot thing that all our customers are asking for. Including the on-prem object storage and the cloud object storage. So we changed our plans and we put lots of resources into object storage. And we finally released the best capability to use the object storage. We believe that object storage is the next cool thing in cloud data management because it will provide 10 times more capacity at the 10th of the course and 10 times faster performance. So it's like it's the next cool technology. That's just one example. Another thing is that, what differentiates Veeam in terms of RNZ and product strategy is that, if we release the feature, we don't do it as a marketing check box, we do cloud storage or we do object storage or we do this or we support Azure. When we design the feature, we think about is it going to be really really valuable? So that our customers, when they get it, they say wow, that's exactly what I needed. So we don't do as a marketing check box, we do provide and our customers really value that. They expect from Veeam that when Veeam releases something, it's going to be useful. >> And easy to use. >> Easy to use and very useful. >> That's important because when you're on offence, you don't have to do check box marketing. We know that a lot of times companies will do check box marketing 'cause they'll hear it in the field. The innovater has it, oh we have it too. And when you really peel the onion you see the differences and start to move forward. Okay so let's talk a little about customers. You had United Health on today. What are you hearing from customers? What are the customers saying that are inspiring you and your team? >> Today's conversations with the customers they start with the modernizing the, continue modernizing their data. A lot of customers still use the legacy backup solutions. They want to modernize. But the conversation quickly shifts to the hybrid cloud. How Veeam is going to help me not only modernize the backup data management on-prem, but how Veeam is going to help me to move to the cloud, manage the data, orchestrate the data movement in the cloud and maybe if needed, bring the data back for compliance reasons. So that conversation always occurs with any size companies. In fact, according to our survey, 73% of our customers say that they have a hybrid cloud strategy. Only 10% say no, we will always stay 100% on-prem. And about 15% say I will move everything to a public cloud. The huge majority is in the middle. 73% have the hybrid strategy. >> Yeah that sort of answers my next question but I'm going to ask it anyway. So an observer might well aren't the cloud guys just going to do their own backup and recovery. Why wouldn't that supplant Veeam? You sort of addressed it with the hybrid approach but I want to hear your answer. All the cloud guys have some form of replication or snapshotting, granted it's not as robust, you and I know that. But for the audience, explain to them why the cloud doesn't put you out of business. >> In fact cloud represents the biggest opportunity for the next 5-7-10 years. It's just historically, the platform vendors they don't provide the good tools, security tools or backup tools. We've been in this business over 25 years. Our first company was specialized in Windows Enterprise Management so we developed lots of tools around Microsoft platforms for managing active directory exchange server, share points, equal server. We always were afraid maybe Microsoft will come up with the similar solutions but they never did. The same is for today's world. Customers want to have the independence from the platform and the vendor, like AWS or Microsoft, they will never provide the capability to move the data outside of AWS. But for the true compliance security, a vendor like Veeam you need the capability not just backup AWS to AWS but you want to be able to backup AWS to on-prem and on-prem to AWS. Or AWS to Azure. So only Veeam can platform vendors, they are not looking to do that. So they want to move the data to the cloud. They're not necessarily providing more capabilities. Move the data outside of their cloud and that's where Veeam comes in, with the cloud mobility capabilities. >> One of the things that our researchers strongly pointed out, is that there are few places within a technology set of capabilities that they must control. And data protection is one of them. So they have to have an approach for managing data protection within their business that's their approach. And there are a few companies in a position to actually provide that. >> Yeah, I absolutely agree. Some customers they think that if I put the data into AWS or Azure or Office 365, Microsoft is going to protect it or AWS. No, it's your data, microsoft protects the infrastructure. So it's a off time service. That's where Microsoft or AWS are responsible. The data is yours. You are responsible for protecting the data recovery. If you delete an email, it's not Microsoft's fault. If you need to do an e-discovery on your email system, that's not Microsoft's problem. >> If you're out of compliance, Microsoft executives aren't going to jail. >> Exactly. That's your responsibility. Your data, Your responsibility. In fact we have a white paper that talks about the shared responsibility model. So there is a shared responsibility. AWS, public cloud providers, they're responsible to keep the service up and running. So therefore resilient infrastructure. Not the data, the data is yours. That sits on top of that resilient infrastructure. >> Yeah you've gone after Office 365 as the starting point for SaaS. Maybe there's other opportunities down the road. Right now it's probably a small market but I think it could emerge over time. But the overall time, you showed $15 billion. Today you have 1/15th of it. Lot more competition today. You see some of your competitors risk $250 million you have to one up them with a $500 million risk. You told me years ago Ratmir, we're probably not going to do an IPO. Give us an update there, same stance on that? >> No we've actually very open to the idea about IPO and we're exploring different opportunities. But we believe that we can continue growing organically because the company is very profitable. So we're reinvesting money into RNZ and we have good foundation for the next act two. But speaking about Office 365 by the way, it's the fastest growing product in the history of Veeam. >> Really? >> Of backup for Office 365 is the fastest growing because we have 350,000 customers, most of them are using Office 365 and they need to protect that data. So and they love Veeam, they are buying. But also we'll actually need new customers just buying Office 365. 23% of our customers for Office 365 are new customers. Also a little bit surprising for us. >> So O365 OneDrive is another opportunity that you guys have gone after. >> It's all part of the same product, yes. >> Salesforce maybe not quite there yet but you could potentially see that emerging as an opportunity? Do you see that? >> Yes we are looking at Salesforce. We are looking at G's width. We are looking at other SaaS applications that are popular among the business customers. >> One point really quickly Dave, is that 1/15th of that $15 billion TAM is just Veeam. Your ecosystem is increasingly going to use the Veeam services to expand the Veeam share of that, the virtual Veeam share of that, even as you grow. I think that's what's particularly interesting is how will that ecosystem add additional services on top of that, to grab more of that overall share. >> And I think, and please comment on that, that's unique to Veeam and the data protection space. You have your own events. You have premier partners that come in. Some of your competitors don't, they're not quite there yet. Some of the other larger competitors it's a small little piece of their whole business so the focus really is accentuated. >> Veeam has always had a channel part in ariant stretch. From day one we were 100% channel, 100%. We don't take the deal directly. Also, we build the broad service provider system network. So we have over 20,000 what we call Veeam cloud and service providers that provide the services to our customers based on Veeam platform backup in the cloud, disaster recovery, manage backup. Finally today we announce with Veeam that's another new initiative that we are expanding our ecosystem with Veeam APS where we want our partners, together with us, build this secondary storage systems that provide a single solution because some customers they want to buy in the form of the hardware appliance, our solution. So it's going to be pre installed, similar experience, out of the box functionality, easy to deploy, easy to manage with a single interphase. All provided and with a single support wise. So those systems will be created together with our partners. Like we announced one with Nutanix as well as with ExaGrid. We are working, Nutanix is one of the most innovative companies in our industry and we were very happy to partner with them because we believe that we will develop the right solution and we will be able to take this APS and offer our other partners to Build a secondary storage system, together with us. >> Well we've seen this little company, years ago, called Veeam, what a great name, superglue itself to the virtualization trend and really ride that wave now going onto act two, which is a cloud rapid timid shift. Thanks so much for coming to theCUBE. Great to see you again. >> Thank you Dave. >> Keep right there everybody. This is theCUBE, we're here at VeeamOn2019 in Miami. We'll be right back after this short break.

>> Announcer: Live from Chicago, Illinois. It's the Cube, covering Veeamon 2018. Brought to you by Veeam. >> Welcome back to Chicago everybody, this is the Cube, the leader in live tech coverage. My name is Dave Vellante, and I'm joined by my co-host Stewart Miniman, Ratmir Timashev is here, he's the cofounder of Veeam and in my opinion, the man who brought Veeam into the modern era, created the persona of Veeam, allowed it to punch above its way, Ratmir thanks for coming back in the Cube, great to see you again. >> Thank you Dave, thanks. >> So congratulations on another kickoff to another great event, you painted Chicago green. Love it, first of all how do you feel. >> Fantastic, awesome. It's great being here, great city, the weather is finally nice, so spring is here finally, so we are great time. >> Yeah we had a little trouble getting in, but everybody's here, everybody's here safely which is the most important thing. I want you to talk about the evolution of Veeam, you started out as a virtualization specialist, generally VMware specialists, especially focusing on small business. We used to see you everywhere, now you're extending into the enterprise. What's that all about, what's the vision, give us your perspective. >> You're absolutely right, Veeam started with the single focus to be the best for VMware, for VMware, data protection, cap replication, and we started as the easy to use, simple, powerful solution for SMB, moved into mid-enterprise and now we added lots of enterprise features, and moving into the large enterprise. And last year was really the most important and most successful year, 2017, in the history of Veeam, so we finally admitted that we'd be lying to our customers for 10 years. >> Dave: You've been lying? >> Yeah, we've been lying. >> What do you mean by that. >> For 10 years we've been saying, Veeam is VMware only, Veeam is high B only, we will never do physical. So last year we introduced the comprehensive M2M platform to do everything, virtual, physical, and cloud. So we integrated our agent-based technology into our flagship product, to provide a single panel blast to manage all your data across the cloud, M2M. >> Why lie for a decade? >> That's a good question. You know, when you deal with sales people, smart sales people, they constantly ask you, hey, when I will do that, I will go and do physical, I was going to do physical. You have to tell them no, never, because once you say yeah, we will do physical, the next question is when. >> Dave: Yeah, when can I sell it, right. >> So we don't want to give our sales people an excuse to lose a deal because we've got the best virtual, go and sell the best virtual, and make our customers happy. >> You don't want to head fake the customers either. >> Maybe explain, what were the core principles back from the early days that are still holding true, what is the same and what's different now that you're doing cloud and virtual. >> Again, the core principle. >> Stu: Or physical, I should say. >> For principle, again, in terms of the product design, think customer first, make it easy for the customer and really stick to your core customer, that customer that is using your product every day. So make it easy, powerful, and affordable. That was our core principles in designing the product, and the whole business model behind Veeam. >> Talk about the metrics a little bit. Stu and I were talking at the open, 820 some odd million in booking, so you can see a billion dollars. We said, software companies that are a billion dollars are few and far between so that's a huge milestone if and when you hit that. But talk about that and the growth, share with us whatever metrics you can. >> Again, 2017 was one of the most successful years in our history, yeah, like you mention, we recorded bookings revenue of 830 million and that was 36% growth. Actually, our growth is accelerating as we become bigger. So we just celebrated 300,000 customers, we are adding 4,000 new customers every day, and Peter Mackay, our president and co COO mentioned this morning at the keynote, that we're adding 133 customers every single day, so that's very impressive. >> Yeah, it's awesome. So yeah, just to give you a sense, 300,000 customers, VMware, who basically owns the enterprise, says slightly over half a million customers. >> So we probably are on 50% of VMware, so we own 50% of VMware market in terms of data protection. >> So one of the challenges that we mentioned upfront was okay, so you drove a truck through the opportunity when virtualization VMware came in, and a lot of the incumbents were caught flat footed. They didn't have the architecture, they didn't have the go to market, et. Cetera. Now things are changing, moving to cloud, moving to this digital world, how does Veeam retain its edge in that new world. >> That's an excellent question, so that's the big opportunities that we see for the next five years. So we won the first battle, the battle of on pram, highly virtualized modern data center. We are the leader, we are number one data protection and ideal ability for that market, right. So the next battle, the next opportunity that we see for the next five years is to dominate the, what we call intelligent data management market in the multi cloud world. So we have to think how we approach that, once you win the market, like there is a saying, the winner takes it all. Once you win the market, you are going to dominate that, so for us the next two or three years are the most critical in dominating this multi cloud world for the next decade. >> Ratmir, I'd love to hear, you wrote that virtualization wave, which really was about creating virtualization admin, huge shift going from silos to admins. And we're seeing that change from architects in the cloud and the like, talk to, who you're selling to, and the partners that you have to grow. There's just so much change happening in that kind of environment. >> Yeah we see the change as we are moving from VMware administrator, so originally the product was designed for VMware administrator, now we are moving to the infrastructure person that is responsible not just for private part of your infrastructure, but for the multi cloud strategy, which includes the public cloud, SAS, physical servers, everything than an enterprise has as far as the infrastructure. >> Okay, so I want to go through just a couple of things that we talked about earlier and get your reaction to this. So some of the things that we've seen in our research is that data protection and orchestration are becoming much much more important in the list of CXO concerns. And that's something that your messaging is going after. But there's a dissonance between the business expects out of data protection and what IT is actually delivering, and I wonder if you can comment on that. >> Sure, so yeah, we are introducing our new message. So our previous message was focused on VMware administrator, now we are moving into the enterprise, and our message is about the importance of data. We see the three characteristics of the modern data, hyper critical, hyper sprawled, and hyper growth. So this leads to the need of creating a new type of solution what we call is intelligent data management solution. To manage the hyper available enterprise. So we're using the word hyper a lot because the data is now hyper critical, it's over distributed, hyper distributed, and is growing exponentially. That's part of our new message, that as we go into the C level people, about how important this data, and what with all the things that going on, in terms of the security compliance and how we're going to extend this platform to solve other business issues and provide more value and more business outcomes of using your late. Veeam's emporium has grown within this enterprise customers. However, as we mentioned, we are moving further, we are not standing still, so we have added lots of capabilities in terms of protecting cloud, native cloud, AWS, Azure, as well as a physical servers. So we are moving more into the end to end strategic data management platform provider from being just a niche point solution. >> I want to give you another stat that came out of our research, which I think you'll love, is that our David Foyer calculated that on average, a Fortune 1000 company over I think a three or a four year period, loses about a billion and a half dollars in value because of poorly architected data protection approaches, whether it's they're not end to end, or they're not protecting their cloud data properly, or they're not doing, whether it's backup or disaster recovery properly, well over a billion dollars over a four year period, your thoughts. >> Yeah, that's similar to what our research shows as well. So we do annual research and ask all customers how much down time and data loss costs them annually or through hour, that research shows that average enterprise can lose as much as over 10 million dollars per hour, so if you add it up over four years, that might be close to that number. But with all the compliance and the new security risks and security threat, and reason where this is becoming more and more of a critical business critical problem to solve. >> So this is a huge opportunity for Veeam, because when you think about your total available market, what a lot of time analysts will do is they'll add up all the spending on let's say data protection solutions, but to me your tam is actually quite a bit larger because of this lost revenue opportunity. It's many tens of billions, maybe 30 to 50 billion, I don't know if you have any thoughts on that. >> Yeah definitely, so data protection is just part of that core market right, so that data management is much bigger, by data management we mean not just the protection of data, but using this data to help businesses, to accelerate the innovation rate, so to reduce risk, to comply with the new regulations. So all these challenges are much bigger part of not just the data backup and recovery, overall data management market which is much bigger and probably is larger than 20, 30 billion range. >> So okay, so you have 2,500, 3,000 of your favorite people here gathered this week. As always I expect that you're going to have a big sendoff, a big party, what can we expect this week. >> As always, that's part of the Veeam culture, is work hard, play hard, and so Veeam is known for having the best parties. Yeah we, now Peter runs the company day to day, but culturally we still remain young entrepreneurial spirited company right, so we like party and we like to work hard. >> Well you know, if you've never been to a Veeam party, you're missing it. I don't usually stay for these things, I get out of here, we have to do so many Cubes, but we'll be at the Veeam party this week. >> Awesome, awesome. >> Thanks very much, always a pleasure seeing you, and congratulations on all your success. >> Thank you very much. >> Alright you're welcome. Keep it right there everybody, we'll be back with our next guest, you're watching the Cube from Veeamon 2018. We're in the Windy City and we'll be right back.

>> Voiceover: Live from New Orleans, it's The Cube. Covering VeeamOn 2017. Brought to you by Veeam. (funky electronic theme music) >> Welcome back to New Orleans everybody. This is the Cube, the leader in live tech coverage. We go out to the events, we extract a signal from the noise. My name is Dave Vellante and I'm here with Stu Miniman. Ratmir Timashev is here, he's the co-founder of Veeam and he's joined by Peter McKay who's the co-CEO and president. Gentleman, good to see you. >> Good to see you. >> Welcome to the Cube, congratulations on the great keynote this morning. >> Great to see you, Dave. >> Seemed like you guys were having fun out there. >> Yeah it is, it's a lot of fun, it's a great, great time. >> So Ratmir, I want to start with you. A lot of people in our audience may not be familiar with Veeam. We've been sort of sharing with them, the rapid ascendancy of the company. But come, go back ten years, why did you start, you and your co-founder, start the company? >> Yeah, the company's ten years old. Last year we celebrated ten years, it was started in 2006 by me and my partner who is the technology side. He's my technology genius. I'm on the sales and marketing. So we started the company with the simple idea to build the new version, or new generation data protection for virtualized environments. VMware was getting hot back in 2005, 2006, 2007. It kept more and more penetration within enterprise. Back then the cloud was like, 10 or 20 percent penetrated, but we saw that, it's going to be 90 eventually, so we wanted to ride this big wave, technology revolution wave. And now I think we, looking back ten years I think we're in a very similar spot with the cloud. Cloud is where visualization was 10 years ago so and we want to ride this new wave or the cloud wave the same way exactly that we rode the VM wave, visualization and hyper-V wave. >> You know that's interesting, I was explaining to the audience this morning that your ascendancy coincided with Vmware and what happened was we consolidated resources and the one resource that was so precious was for backup and everybody had to re architect their backup and you guys were the, were an answer and obviously one of the more popular answers. Now we're into this cloud era and you see a similar opportunity, you're messaging sort of focuses on that and there's an emergent strategy that you're >> Yeah. >> putting forth. >> I mean I think everybody is moving into a multi cloud environment, right? Where there's going to be, their data's going to be all over the place, they're going to be on premise or manage service providers or in AWS or Azure and so and for us we need to be able to make it available and always on and so that's our focus is to make it very easy for our customers to store their data and run their applications and always be available no matter what the environment is. On premise, off, no matter what the infrastructure is. >> So we talk about digital transformation a lot on The Cube, every event we go to, it's digital transformation, you guys had a little bit different spin on that, digital life, always on, availability, capabilities. You're having fun with green. (laughs) >> Ratmir: Yeah. >> Peter: Oh yeah. >> Green is, >> We always have fun with green. >> Green is go. >> As you can tell. >> A lot of things you can do with green is go, color of money >> Celtics, right? Boston Celtics. >> Boston Celtics. Number one pick. >> Veeam green team. Veeam green machine. >> Veeam green machine, love it. So give us your perspective on this whole digital life. What is that all about? >> Yeah so our message in the last 10 years has evolved. Originally when we started our message was very simple. We're number one VMware backup. That message really resonated and we did deliver on the purpose of number one VMware backup. I remember first time when we introduce that concept, our competitors look at us like who knows them? But then we did in fact become the number one VMware backup, so And our message has evolved over time so from technical message to, that is focused on our core customer which is IT prone. The person that really understands the modern technologies, responsible for the modern data center. Understands the modern storage cloud technologies and visualization technologies. But that message has evolved as we are growing, becoming bigger, and we're going more into a enterprise so now solution become bigger and broader. That covers cloud. So we had to evolve our message so right now our message is, has become more consumer centric, more emotional, touching our digital life. Because we believe that that's at the end of the day, that's what we do. We enable our customers, our businesses to provide this seamless digital life experience for their users. That's what we do. >> So I love it when a successful company brings in a new leader. Because as opposed to things are bad and they have to make a change, we saw this last week, I mentioned I was at ServiceNow Knowledge, Frank Slootman, incredibly successful CEO, stepped aside, brought in a new, and part of that transition was about reaching a new constituency, so my question to you, Peter, is traditionally the Veeam audience is hardcore operational people. Your messaging is much higher level in the organization so how are you dealing with that sort of bifurcated personas, who are you targeting in this sort of new messaging? >> So as the, in the early days of Veeam it started in kind of that SMB market and kind of expanded into commercial and now very focused on the enterprise and so a lot of the enterprise are kind of working through this transition. The digital life and the new, staying relevant to the new users that are coming online and so we've found that our message needed to evolve as well and it needs to be, lines in business now are getting more involved in some of the decision making so our message wasn't where it needed to be in terms of evolving it for that enterprise customer and one that we think will foster that digital transformation for a lot of our companies customers and so we view this was the right time, especially with version 10, version 9.5 which was very successful and version 10 which really expands our enterprise capability but also we needed to, it broadens a lot of the applications down to things that we could do in an enterprise and we needed that message to also be kind of that enterprise in a broad strategic message. >> Peter, when I talk to customers these days, it's a very fragmented market out there, I think, as Ratmir said you rode that VMware wave, now customers adopting lots of sass, they're doing multiple public clouds, they're trying to figure out how they modernize their private cloud. Before it was VMware, therefore I need backup. Now it's how much does their choice on where they put their data and their application drive to you, how much do you have kind of the brand Veeam out there to kind of pull into those other environments and do customers turn to you for help in sorting out that kind of multi cloud world? >> Yeah actually I was talking to a friend of mine who is a key analyst at ESG, Jason Buffington, you know Jason. >> Yeah he's coming on. >> He had a great point about the industry, that our data industry or storage industry or data protection industry, he said that every new wave you go from mainframe to client server, from client server to visualization, from visualization to cloud. There is always a new backup leader. Because the technology changes so much and the people or the company that doesn't have this old baggage with the old technology, old agent based or supporting all these legacy platforms, that can move much faster and that's what Veeam has demonstrated with visualization. The only exception is the transition from visualization to cloud because cloud is based on visualization. So and based on the concept of the data mobility, and that's, from the mental concept to visualization and so we believe that we are very well set with our leadership position in visualization to also dominate cloud market because our technologies are modern technologies specifically built for visualization and cloud. >> And is the argument then that an Amazon or an Azure won't dominate that, because essentially they are a cloud stovepipe, is that right, can you expand on that a little bit? >> That's the way we look at it, I mean it's choice. People want to put, they should be able to put their data wherever they want or their applications, and we should make it very easy for them to do that. If they want to do an Azure, but it's not only just putting it in Azure, it's being able to get after it, get it and move it and transfer data no matter where wanted to so for us it's about providing the flexibility to move the data or run the apps no matter where you want at any time. >> Peter you ran a company that Vmware acquired that was an Azure service. Veeam has some Azure service solutions, customers often times are trying to switch from there's no more shrink wrap software anymore, models for buying it, where do you see customers in that adoption? Curious of your old role and kind of today what you're seeing. >> It's interesting, so Desktone was very much of a platform for managed service providers and cloud providers and so in coming to Veeam, a big part of our business, which is very different than I think a lot of the other people in the market is focusing on those cloud providers. Not just Amazon, Azure, the public, but also we have 15, over 15,000 managed service providers and cloud providers that run our platform as a business. And so when we rolled out a number of features here that if, unless you were a managed service provider or a cloud provider, you wouldn't get the multi-tenancy and the things that we built on scalability that are really changing the game we believe for the managed service providers. But it's also, what we saw at Desktone that went into Veeam. It's, our customers are also doing it as a service within their organization. Things like multi-tenancy are things that they need and scalability are things that they need as a business, so it's a lot of similarities between the world that I lived in and Desktone and VMware to where we are today. >> One of the impressive stats, you said 2016, 231,000 customers that you have. Are all of those paying customers, you have the free version, can you give us any insight as to how many pay versus free >> It's actually over 245,000, that was at the end of the year, so we're adding 4,000 new customers every month and those are all paid. We don't count the people who downloaded the free version of it. >> That's good to know, you could have millions of >> We have millions so far our other free products, yes. >> Awesome. >> Millions of users. >> That's important. >> And another stat you put out in the keynote was an NPS of 73 which is really, really good. Can we talk about that a little bit? Ratmir you were making the point off camera that it rose from the low 60s. What's going on there? >> Yeah so last year it was 61, the year before it was 62, so we were kind of very high but flat, so and this year it actually jumped to 73 and the reason that I personally contribute that to is because we had extremely powerful release 9.5 and customer are extremely happy with the improvements, and the easy of operate and using all these new capabilities, it was the most, the smoothest upgrade, the smoothest release and with the powerful features. The second reason I think our NPS, net promoter score, rose that much is because Peter came on board. (laughs) So in the last 10 month, Peter really, really strengthen our team. I thought that we are moving very fast but now, so we have the concept of Veeam speed, that means moving really fast but now we, actually with Peter we are moving 10 times faster, all of magnitude faster. >> I don't believe it's me but I think what Veeam has always done is done a really good job of listening to our customers and communicating with our customers on a regular basis. We built at a customer success business, part of our business that we're investing in, but we have a whole, a team of people who just solicit and communicate with our partners, and our customers on a regular basis, so they know what we're doing, it's rare that they don't really get a good sense of where we're going and the vision and strategy of Veeam so I think that goes a long way in driving our NPS score. >> We got to break but last thing we really haven't double clicked on is the ecosystem, maybe a quick word on that and then we'll wrap. >> That's a big, obviously, a partner community, we have 45,000 partners, we have 15, over 15,000 managed service providers in cloud. Probably the area that is impacting our business quite a bit now recently is a lot of the alliance partnerships that have. Today we have Veeamware, we have Cisco, very strong and successful, we announced HPE which not only is a development partnership but also a resell partnership and go to market which is dramatically impacing >> Former competitor. >> Yes yes which has opened up a tremendous amount of opportunities for us so we're going to continue to expand into other companies, we're, because 50% of this market is changing over in 2017 and 18, from legacy solutions to new, in the hardware is a piece of that and we're trying to embed as much of that into one sales motion, one bundle for our customers, making it easy to try and buy Veeam. >> Okay, founder gets the last word, bumper sticker when the buses are pulling away, the trucks are pulling away from New Orleans, what's the bumper sticker on VeeamOn 2017? >> See you in 2018. (laughs) Let's have another great year, and another stick with Veeam. >> We find out I think Thursday where 2018 is going to happen. >> Yes. >> Alright so stay with us alright thanks Gents for coming to The Cube. >> Excellent, thanks for having us. >> You're welcome alright keep it right there buddy we'll be back with our next guest, The Cube are live from VeeamOn in New Orleans, be right back. (funky electronic theme music)

(upbeat music) >> We're back at the ARIA in Las Vegas you're watching theCUBE's coverage of Veeamon 2022 live in person, but there's a big hybrid event going on. Close to 40,000 people watching online. This is the CEO segment. The newly minted CEO Anand Eswaran is here. And it's great to see you. Thanks for coming on. First time on theCUBE. >> Yeah, first time on theCUBE, excited to be here. Newly minted, those words, I haven't heard those for a long time. But thank you for the warm introduction, Dave. >> So why Veeam? What did you see that attracted you to Veeam? You have a great career, awesome resume. Why Veeam? >> A lot of different things. You know, it started with when I spent a good bit of time... I spent months with, you know, Insight, with Bill Largent who is now the chair of the board. And for me a few things, one, it started with the company culture. I absolutely loved... I spent time with our engineering team that it's an innovation-focused culture. It's an engineering-focused culture, which is so critical to any software company. And so that was the first place. And I spent a good bit of time with customers, reading, research, you know, brilliant products, always innovating. You know, even though it's a category you would think is fairly mature. I mean, when Veeam for example, did instant recovery. I mean, that was extreme innovation. And so that was the first thing which was appealing. The second thing was, you know, yes, we've reached a billion, but it still has that, you know, feel of a start up. It still has that feel of a... Jeff Bezos says this best, "A day one culture." Which is super critical, you know, we scale but you don't want to lose your soul and what made you special in the first place. And then you come down to the rest of the stuff, it's an execution machine. You know, it's an absolutely interesting category, especially in the day and the world we live in right now. You know, the proliferation of bad actors, security, backup, recovery, you know, everything you... Ransomware is starting to become you know, a meaningful threat to every company. So many different things coming together. This category is an interesting place. But that's not all, I feel that we are going to see this category evolve and shape very differently. You're going to see adjacencies coming and you're going to see in a couple of years or three years you're not going to just look at this and say, "Hey, it's backup and recovery." And so it's an opportunity to shape what is going to be a very important inflection point in this whole space. So a whole bunch of things. Excited about it. >> So flip question, why Anand? What did Insight see and the board see? What do you see as your key skills that they wanted here? Go after that opportunity- >> You should also get insight on this man. And you should ask them this question. I know Peter and Sokolov (laughs) >> So, you know, I don't know... I'll tell you where I think there's relevant experience is if I look at the future of Veeam. I think the first thing is we've got to think through what the next evolution of Veeam is. You know, there's a ton of work to do even in the path we are on, on data protection. And the team is absolutely brilliant at that. But how do you start to think ahead? How do you think about data management? How do you think about, you know, where are the adjacencies and how does it... How do you shape and reshape the category? You know, and I have some experiences in that. As I look at growth, Veeam has done a phenomenal job you know, 35,000 partners, an execution machine. I mean, just last year we grew ARR, you know, 27% we are sustaining that growth. But as I look ahead, you know there's huge opportunities to further accelerate our share in the enterprise to actually go work with creating multiple layers of partnerships beyond the very successful partnerships we already have. You know, how do you start to get GSIs in the mix? How do you start to get MSPs in the mix? How do you start to actually get to being a core part of the portfolio and platform of our primary storage partners, HPE, Pure Storage and so on. So reinvigorating and creating a multidimensional partnership strategy is key as well. And then just my experience in, you know I ran the enterprise for Microsoft and so those sort of experiences sort of are very relevant to our next step of the journey as well. And finally, you know I think the one thing which matters most for me and yeah, you realize... Again, I think we've forgotten what it means to have a microphone on. But culture, you know, I spent a lot of time in every company I've worked in, in contributing to the culture of what shapes and you know how do you create a purpose-led company and how do you get on that path? Which is a very, very important conversation inside Veeam. you know, and we already do that... You know, there's a huge focus on purpose. There's a huge focus on diversity. There's a huge focus on inclusion, but you know, the cultural aspect of Veeam attracted me to it. And I think my work and my passion for it attracted me to Veeam as well. So just a few of those things. >> Yeah, you speak from the heart, you can sense that. Dave and I were talking with Zias about platform versus product. Now you've got some experience with platforms, obviously, Microsoft, you know the amazing platform. RingCentral Zias brought up. And then I brought up HP, which actually never could figure out its software platform. So you've seen some successes. You've seen some, you know, couldn't ever get there. Do you see Veeam as a platform company? >> You know, the way I look at it is this. I mean, I may actually not answer your question directly but I'll answer the question. >> Dave: Okay. >> Which is, if you look at the biggest successes in the industry, call it Microsoft, Adobe now- >> Dave: Sure. >> Salesforce, eventually the path from a high growth startup to scale is platform and partners. That is the key. >> Dave: Ecosystem- >> So yeah. Platform and the ecosystem. So it all comes together. And so, yes, I mean, I think we already do that. I mean, we have a singular platform today for the multiple workloads we protect from, you know physical to cloud, to Kubernetes to the hybrid architectures the ability to actually, you know restore your data into any cloud, you know, back up from AWS restore into Azure or a physical data center. So we already have a robust platform in place but the scale or the growth from where we are a billion to the next set of milestones 2, 3, 5, 10 is going to be an absolute maturity and amp of platform partnerships ecosystem. >> That's a high wire act. When you talk about platform and scaling, you know, think about moving forward, when you have pressure to grow, often the easiest thing to grow is to acquire and add adjacencies that might not be as core to your core value proposition as they could be. How do you navigate that as you move forward in a world where... Look, Veeam was founded in an age when it was all about meantime between failure, recovery point, recovery time objectives. Now the big concern is malicious actors. So Veeam has been able to navigate that transition very well so far, but how do you do that? How do you balance that moving forward? This idea of platform is a desirous state to be in but you don't want to be a fake platform where you just glue a bunch of things on. >> It all comes down to thinking through where we see the world going from this point in time. How do you see technology evolving? How do you see the outside's, you know influences evolving. And when I say influences, it's, you know, just a euphemism for all the bad actors we expect to see getting even more active. So, you know, the way I think about it is either platform or acquisitions are not things you do piecemeal or point in time. It all needs to accrue to a larger strategy of how you create the ability for all of your customers to own protect, secure, you know their data and eventually create intelligence from it so that they can actually be proactive about it. So that, you know, if that's the thing, you know, our ambition is starting to become how do we sort of secure the world's data and help companies create intelligence from it so they can be proactive about it? You know, everything else sort of accrues from there the platform we evolve from the platform we already have, you know, stems from it. The acquisitions we may do, will do evolves from it. It all are... You know, its pieces coming together to the overall puzzle framework we've already created. >> Yeah. I have so many questions for you. And I want to get into a little bit of your philosophy, but before we do it, I want touch on the TAM a little bit more. You mentioned in the analyst discussion this morning that the market's fragmented. A lot of people think, "Oh, backup, storage, we'll just put it together. You know, Dell now or EMC brought it all together." But they're just dramatically different markets. You're seeing some of your competitors. One in particular is now kind of pivoting to security. It's an adjacency, but it's, yeah, I'm not sure you want to walk into that mess but it's clearly part of a data protection strategy. And you said you want your... My words, legacy to be a significant increase in market share, dominant position in the market. Even if it's number two, whatever, number one's nice, great. But much larger share than what is your 10, 12% today. How do you think about the TAM? It's so undercounted, I think. You know, we used to look at purpose built backup appliances, "Oh, it's a couple billion dollar market and it's a ceiling there." It reminds me of service management with ServiceNow. It's virtually unlimited TAM because it's data. How do you look at the TAM? >> How much time do you have? >> I know, I got so many questions- >> But I'll tell you this, right? You got to piece this question very carefully because I'll look at it in a variety of different ways. Number one, if you do nothing, if you just do nothing. I mean, today, as I shared in IDCs latest report last week we were joined number one, you know, for the first time we actually got- >> Dave: Yeah. Congratulations. That's a big milestone. >> That's huge, that's exciting. >> Dave: And that's revenue by the way. That's not licenses- >> Yeah. That's in share. But the thing is this, right? If, if you look at share, we are at 12%, you know as is the... You know, so 12% is not representative of how I think about number one. When you look at a market with a clear winner you expect to see 40 to 60% market share. So doing nothing is an opportunity to actually continue the path we are on which is taking share from every one of the top five significantly and growing as fast as we are. I mean, we are going to be on a path to, you know doubling our market share in the next two to three years. So there's share to gain doing nothing. And this is... You know what? This is the first and the most simplest aspect of TAM. Now layer in other aspects of TAM but just still stay in data protection. You know, talk about every single SaaS workload coming on. I mean, I shared 270 million Teams' users right now monthly actives. The TAM, if you were able to secure every one of those Teams' users and protect the data, I mean that's close to 6 or $7 billion. It's not factored in into any of the TAM numbers you see right now. Gartner talked about 13. You know, others talked about TAM being 40. I mean, but SaaS workloads, you know each of them are not factored in as much as it could be right now. So, you know, we are bringing in Salesforce, Microsoft 365. We secure 11 million paid users with Microsoft 365 backup. And so add all of them on, execute. We see a path to taking share and getting from here 12 to 25 to 40 and being an outsize number one. And then you'd come down to what you said, which is how do you think about adjacencies? Now, at Veeam, yeah, messaging is important, but unlike some of the competitors, we don't use words frivolously. If we say something, data protection, modern data protection, ransomware attacks, we mean it. And there's product truth behind it. We do not use frivolous security words to create a message and get attention and have no product truth behind it. That's where we are. We expect to see adjacencies come up. We expect Veeam to beyond execution and bringing in more SaaS workloads to look at the next layer of data management. We expect us to create partnerships which allow us to go do that meaningfully. And as time goes, you should expect us to be the prime influencer in reshaping this category with other adjacencies coming in. But we talk about it and there's product truth behind it. >> I wanted to get into your philosophy of management a little bit. I went to your LinkedIn recently and I loved the little graphic that you had. But I know a lot of people put up a picture of a pretty lake or mountains. I got theCUBE up there. You had a number of items. I wonder if I could read. You had a rocket ship, which was very cool. You had teamwork, you had innovation. I wrote down ABC, always be closing, Alec Baldwin. But everybody sells, I think is what it was and then keep it simple. >> Anand: Yep. >> I really like that. I mean, people going to... If they're going to evaluate Veeam they're going to go to your LinkedIn page. So tell us where that came from what your philosophy is as a manager. >> Yeah, no. So there's a few things and this is the philosophies which I put on is a meld of what I believe in and what Veeam believes in and has believed in for a long time which is life starts with a customer. For us, everything starts with a customer. You know, even the product creation philosophy 15 years back was, "Hey let's not just create some check marks and create a feature because someone, you know thought it's an important check mark to have." What is the value it creates for the customer? And is it different enough, unique enough, where, you know, it actually creates a moment where the customer sees the value impact their core business. That's where it all starts for us at Veeam. And then everything we do relates back to, "Is this moving the ball enough for our customers and for our partners and for our developers and users?" Everything comes back to there. Are we easy enough to do business with? You know, are we keeping it simple? Simple to use. A product should be really simple. It should be brain dead simple, you know are our processes such that, you know it's easy for us to connect with our partners, connect with our customers, connect with our users, you know it all comes back to keeping it really simple. And then, you know, I come down to a set of personal philosophies, which matters as well, which is, you know, how do we make sure that, you know, we used to say everyone is in sales, but we got to evolve it. Everyone is in customer success because we all know that it's not just the first sale which matters which was true 15 years back, what matters today is, yeah, the sale matters, everybody is there to sell. But what matters even more is the whole company rallies behind the customer's success at every step along the way. Because when you do that, you don't need to sell. You know, you get in through BBR and then we have a world of workloads to actually create value for the customer with, from, you know Microsoft 365 backup or, you know soon to come Salesforce backup cost. And we see that on net retention or, you know... And it's manifested in numbers, right? It's manifested in growth. It's manifested in net retention and it's manifested in NPS. I mean, Dave, I'm hugely excited about that, man. NPS of 80 where we are. I mean, you guys have been around for quite a bit. I mean, that's huge numbers. I mean, that's- >> Apple's- >> Apple was 76 or 77. And so eventually that is what matters more for me because it's... Share is important. And I'm excited about, you know, IDC saying, "You're joint number one." Hugely important, but that is a consequence. Growth is important. 25% ARR growth in Q1, super important but that is a consequence. What really matters is value for your customers. And the number one metric I look at is NPS, you know and NPS at 80, all the other things start to happen pair it with the engineering culture the innovation culture we have, long roadmap ahead. >> Veeam has made some... What appear to be, from the outside anyway, pretty successful acquisitions. Kasten is an obvious one. I remember it wasn't the first time I met Ratmir. It was maybe the third or fourth time we were at like a late night, Peter Bell party this Highland Capital at VMware. And we were walking down Howard Street. I see Ratmir and some of his colleagues, we start chatting. We, you know, got into a good conversation. I'm like, "What about an IPO?" He goes, "We're not doing an IPO. We don't need to do an IPO." And then several years later on theCUBE, he's like, "No, I'd be open to an IPO." And then of course the big acquisition happened. So you've got an opportunity here M and A obviously is a possibility. But what about the IPO in your future? Presumably, that's something Insight wants to do. What can you tell us about that? >> No, it's a great question. I was waiting when you were going to ask me that question. But this is what I would say which is, by the way, Veeam, at today's numbers, I mean, we shared numbers at the end of last year. 1.1 billion in ARR, 1.2 in revenues, 99.99% organic, right? You know, Kasten was the only acquisition we shared how Kasten is a blip at this point in time. And so the philosophy has always been organic. And as I look ahead, this is how I think about it. I think the pace of market change is going to be extreme. And so we will be a lot more open-minded, thinking about acquisitions for complimentary technologies which allow us to expand TAM and think about adjacencies, more to come there. IPO, see the good thing is this, a lot of companies want to enter the public markets to raise money, create liquidity. That's not the primary lens for us. And so the good news is that, you know we are incredibly profitable. We shared, you know, 30% EBITDA, you know, for 2021. So money is not the issue, but we do think that we entering the public markets is a good thing for a variety of other reasons, because when you are public and it comes with the, you know, transparency, which we believe we're already transparent. But it puts the focus on you. And that creates even better growth impetus. Especially as you go work with large enterprise customers they are a lot more amenable and you know and so we feel that it's a strategy of growth not a strategy of liquidity for us, but stay tuned. You know, I fully expect for something like that to happen sometime towards the middle of next year, to the end of next year. >> Yeah, we had a similar conversation with Frank Slootman they obviously were able to raise money. But wow, what a change since the snowflake IPO in terms of just the brand value. And again, so many questions. I thought your keynote was great, by the way. >> Anand: Thank you. I love the focus on, you know, ransomware, of course. I thought the bot jokes were great. Keep 'em coming. I mean, I really did enjoy- >> (laughs) Absolutely. >> It lightens things up. So thanks so much for coming on theCUBE, really appreciate your time. >> Absolutely appreciate it, Dave and Dave. By the way, I mean, it's funny, I mean about, you know, Dave and Dave, Dave and David reminded me of Thompson and Thompson, guess which comic book they're from? >> Thompson and Thompson- >> Thompson and Thompson. I don't know. >> Don't know. >> Tin Tin. >> Oh (laughs). >> (laughs) So you got to go read up. You guys don't look anything like that, but Dave and Dave, was an absolute pleasure. My first theCUBE and look forward to many more to come. >> Love to have you back- >> Absolutely. >> All right. Thank you for watching. >> Thank you. >> Keep it right there. TheCUBE's coverage of Veeamon 2022, 2 days of wall to wall coverage here at the ARIA in Las Vegas, we'll be right back. (upbeat music)

(soft music) >> From around the globe, It's theCube with digital coverage of VeeamON 2020 brought to you by Veeam. Hi buddy. Welcome to the cubes coverage of VeeamON 2020, (laughs) the virtual version of VeeamON. and I'm here with Justin Warren who's the chief analyst and managing director of Pivot Nine. Justin, Good to see you. How are things down under? >> Not too bad. It was a bit of a rough start to the year. But things are looking a little bit better here in the middle of the year. It's tough times. >> And of course Justin, you may, you guys may know, as a many times you post and of course our other almost daily CUBE host these days, Stu Minivan joining us to unpack the Veeam keynotes, the trends in the marketplace. How you doing Stu? >> I'm doing great, Dave. Yeah. As you said, rather than us flying all around the country, we're in doing remote interviews every day, Its different, 2020.(laughs) >> So this has been quite a year, obviously. Because of course it was from Veeam's perspective, started out with that blockbuster exit $5 billion exit to private equity slash VC, insight capital, insight partners which was just an awesome thing for the founders. And some of the employees and actually going forward now, I think the balance of the employees really they'll have an opportunity to grow the valuation of the company even further. I think that's what we've seen with insight. I mean they want exits, so it's like they used to talk about, Ratmir Used to talk about Act Two (laughs) well now we're going to see it play out guys. So just some high level stats, a billion dollars last year in bookings. They're really shifting to an ARR model in a big way, 375,000 customers, 160 countries, 4,200 employees. Justin, do you remember when you first ran into Veeam at like some VMUG somewhere, who are these guys? Wow. They've certainly made it. >> They really have. And it's honest surprising but also not . They've feeling when I first encountered Veeam was that it's like well, who is this people? Yeah. What are they doing? It was very much SMB. It was very much practitioner, a very technical focus and people who used it just loved the product because back then the informal tagline was, it just were. And in those days it really was amazing. That there was a product that was simple and easy to use and worked on it, all of the things that they needed it to do. And I had a very, very VM focused back in that time. Hence the name of the entire company was go Veeam. And to see it grow from that one even then was quite a broad base but a very much an SMB market and see it grow across the entire industry. It's pretty remarkable. There is no really any ... Not many other companies who've pulled off this kind of growth momentum. >> Yeah. I mean Justin I think you nailed it there. I think back it's a company that hasn't stayed at a steady state still though. In the virtualization community, there were ripple effects. When Veeam went beyond just doing VMware and started to do Microsoft. Then a few years ago, I remember after we were doing the Q bed at the show, there was such a real push forward to extend the relationship with Microsoft, to the cloud. One of the things that we think we see loud and clear at this show is that VMware relationship early strong and as VMware goes to various cloud environment, Veeam can go along with that so that the relationship stays strong, but they're also in a lot of the public clouds and expanding beyond what they're doing. Yep. They're moving into the enterprising and I think one of the things we'll dig into is how enterprising is Veeam today. But absolutely it could company that very different than they were two or three years ago. And Dave, as you correctly pointed out now there's not the, who is this weird privately held company? Who's the ownership? I think there's a little bit of a more of a understanding as to, they're a big player in the space. And a little bit more a understanding as to where things go going forward. >> Well, I want to get your take on sort of their, we're going to go through a lot today, but the vision, that Danny Allan laid out in his keynote. And I think it's quite interesting. I mean, given the energy and the VC money coming into the market behind Cohesity and Rubrik the noise that they're making, what he put up as their vision is the most trusted provider of backup solutions, that deliver cloud data management. So as you guys well know, Cohesity and Rubrik really pushing this notion of data management, which means a lot of things to a lot of people. It's interesting to note that Veeam, first of all, new management, new CEO, Danny Allan, and now CTO, and obviously in a strategy role. So he's putting forth this kind of back to basics a mentality but then leapfrogging and trying to leapfrogging the data management narrative into the cloud, bringing cloud into it, super-gluing and cloud and data management which I think is really smart because when you think about multicloud data management for data protection It's got to be about cloud native and it's got to be somebody who's got no agenda around hardware or even necessarily a public cloud agenda. And Veeam wants to the be that Company. What do you think of that messaging Justin? >> I think broadly speaking, I think Veeam can pull it off. I do have some concerns around the whole data management thought. On the first thing of just being able to pull this off across the industry, I think vein is well-placed because it's always been about software. And it's always been about partnership. Though Veeam has been channel , It has been a hundred percent channel back in the day, very, very little direction. If any, at all, they are very strong on partnerships. They will partner with anybody because basically they don't really mind who else you deal with. They just want your backup to be done through Veeam. And the backup is very strong. That is what they are great at. So the risks they may own the data management side is it we've seen this play before pretty much ever backup company at some point just to talk about, Hey, we have a couple of your data. It's kind of sitting there and not really doing anything. What if we would attend this into something else and start using it for other purposes? But it's never really paid off for anybody. No, One's really done anything with their backup data in it in a true sense because we haven't seen anyone else become very good at that and be known throughout the industry of OES. Once you've backed up your data to the scene, you can then do all of these others stuff with it. I can't name anyone who's actually been quite successful at that but I can name plenty of people who've grown. >> Well Commvault is certainly tried actually guys, once you bring up the good competitive slide I want to that's a good lead in Justin. So what this data from our data partner, ETR Enterprise Technology Research, those whose watch our breaking analysis every week you see that we use this data extensively. And basically what we're showing here is the fundamental methodology that ETR uses is this thing called net score, which is kind of like net promoter score. It basically asks customers, are you buying? Are you increasing spending or decreasing spending takes the less subtracted from the more, and then you get a net score. That's the vertical axis. And it's an indicator of spending velocity, the horizontal axis it's labeled market share. It's not like IDC counts market share. It's a measure of mark pervasiveness within the survey. Then it's calculated by the mentions of the vendor divided by the total number of mentions within that sector. Now what we're showing here is a comparison of pure play data protection vendors and you can see there's no Dell EMC there's no IBM because they're not pure plays. I can't cut the data by data protection. So I got put fourth the pure plays. But let's walk through this so you could see here is you've got the pervasive company in the upper left. You can see the net scores and they could see the so the shared ends. This is 1,269 survey respondents. And you can see the shared end is the presence of these companies within that 1269, then CIOs and IT practitioners. So you can see Commvault very high presence but then interestingly and I guess not surprisingly Veeam right there. And then it drops off Veritas, Rubrik and Cohesity, and you can see where the heat map is on the vertical axis Rubrik, One of the highest net score is in the data set, and you've got Cohesity also very high, not as great of a presence in the data set. You can see Veeam very respectable. This was a 15 year old company with a relatively high net score. Really, really respectable, as I say in the solidly in the mid thirties and then Commvault getting into the pink zone and then Veritas in the red zone, low net score. And not as great as you're great at presence, which some concerns there for Veritas. So that's guys, that's the horses on the track. Anything there surprise you? Was it Veritas's position, it doesn't really surprise me, but it is remarkable just how our wife and the rest of the players that they are. And certainly that matches in the conversations the way having here with customers and others in industry. The nine Veritas just does not come out in the way that it used to. It used to be, I would have say that it would be, it used to be neck and neck with Commvault. Now we really don't hear the name Vera Tasman at all. Which is as a long time participant in the industry, Veritas was very much part of my career very early on. They were a stand by name. They were very well respected. But say seeing that sort of thing happened to it a great company, like Veritas it's a bit sad. Really? >> Well, you mean look at you're right. The Veritas was always the gold standard of a company with no hardware agenda. Who's going to be the Veritas of X? You would always use that sort of line or phrase. But now Stu, when I think about the opportunities here, It seems like multicloud is going to within the data protection space, is going to be run by somebody who can do cloud native. So in other words, running cloud native on, Azure, AWS and Google, maybe Alibaba, but cloud native, being able to take advantage of those native services on the cloud. Somebody who's got an on-prem presence who can bring that cloud experience on-prem. Who actually can do it also across clouds, a very, very high performance, low latency, very efficient, low cost. So in thinking about that multi-cloud landscapes, do how do you assess the horses on the track? >> Yeah, well, you know, Dave, first of all, one of the things Justin said, Veeam is partner-driven. One of the conversations I'm having for VeeamON is with the partner Alliance team, they are a hundred percent partner driven. And also for so many years, we talk about one of the negatives about Veeam is, Oh, well, most of their customer base is SMB, well, if you look at the cloud, one of the knocks against cloud for a long time was, Oh, it's just the really small companies that are doing a lot of clouds. Well, my data managers whether I'm a small company or a big company, so a lot of these pieces come together, Veeam has really been able to move into that cloud environment. What they're doing, sans across them . Data protection seems to be one of those areas when you talk about, the mantras, the industry like Amazon and say, okay when are they going to eat your business? Well, you know, Amazon's got a strong storage team. But data protection. They've got some very basic functionality in there but there's a robust ecosystem and companies like Veeam, I can capitalize on. >> Well, you mentioned the there in the enterprise, of course we all know the story of there a couple of years ago, there was a big enterprise, of course, they brought in some executives from VMware, some really high quality folks. They struck relationships with companies like HPE and Cisco. I think HPE in particular is it's paid off quite well but everybody wants to do business with Cisco cause they're very partner friendly and it's interesting. They kind of pull back from that not kind of. They pull back on that major initiative, the high price, direct sales people. And I remember doing a breaking analysis when Veeam got acquired or maybe it was even previous to that and making the comment to that yeah. They had to pull back on that, but I dug into the ETR data. Veeam actually has quite a presence in large companies. Maybe it's division of a large company, or maybe it's shadow IT, I don't know. People who just you don't want the simple backup but they're VMware customers. And it seems to me they really have an opportunity to go up market. Maybe kind of to reset that enterprise strategy. What do you guys think? >> Yeah, I think that's was what they were trying to do a couple of years ago. So I think hotly, they just didn't succeed quickly as they had hoped. There was also a little bit of an issue, which is something I remember speaking to the Retina Mayor about some years ago. About the challenge of being able to serve these different markets, because what SMB wants is quite different to what an enterprise want. And being able to fulfill both of those needs simultaneously from one company it's really challenging because things that you do for enterprise annoy SMB, the things that around ran complexity to be able to deal with the inherently complex environments that are enterprise. SMB just doesn't have that issue. Whereas if you can only do things in SMB type ways that annoys the enterprise, being able to satisfy both of those markets in a way that they both happy with. And so that no one else feels neglected that's pretty much what they wish that were struggling with nothing. So the hot pivot to enterprise they existing customer base, which then was rolling mostly SMB. They started to feel a little bit neglected. No, it was just a bit of a stumble. I think it feels like they've reset now and understood how to do these in a slightly more gentle fashion. But we can call it that. So rather than going for that really aggressive push into enterprise, they are just following the natural momentum, which is people who've come from SMB. And some of those medium companies grow into very large companies and bring them with them and others just that people as they move through their career will grow from a small company to maybe a medium company. And then they'll end up in a division of an enterprise scale and they used to Veeam and they want to bring what they they know in like they want to bring that experience to the company that they now work at. That is a sort of natural flow there I think for them that is only now showing the fruit of what was actually laid down a few years ago. >> Well, and I think there was something else going on there too, which is, we now know the company was positioning for an exit that was up for sale. So enterprise is very expensive, it's time consuming. The ROI is often times very long. That's why you see enterprise startups raising gobs of money and they just ,i think weren't getting the ROI. And when you think about insight, this is one of the more forward thinking, great PE or VC firms they'll live with rule of 40, right, where a rule of 35 or 80 rule of 50, where it's not just about growth, it's about growth plus EBIT. And if you add those up and it adds the 40 or 45 or 35 or whatever their target is, I don't know exactly what Insights looking forward but that's the combination that drives value. So my guess is they wanted to dial up EBIT and give it or the sale. And they might've had specific targets, who knows. That were being negotiated but i think that probably had something to do with it. And as well as you're pointing out, Justin, it takes time but us to If we look into some of the things that we're hearing from the messaging, some of the announcements and we'll get into that. Big, big discussion around digital transformation. One of the first, if not the first to do a backup for office 365, another a new version of Veeam backup for AWS. Oh. So there were some enterprisey types of things that they were there were talking about, a little glimpse at version 11.Any thoughts there, Stu. >> Yeah. Well, David, it's interesting, Justin put up a really good point there when you opt digital transformation Dave. Well, one of the things we've been saying for years, the difference between a company before and after that is you're leveraging the data. So, If I look at Veeam and say, do I protect the data absolutely? Do I secure your data? I'm involved with that. Actually one of the leadership changes, they just hired their first CSO. So bigger push for security, that'll help them a lot in what they do with it, public sector, that's where the CSO actually came from the public by that will help them. But what I didn't, haven't heard as much yet, is okay. I'm a piece of that data. And if you're going to the cloud, I can manage, I can protected and secure it. But how do I help connect people to get more value out of the data and leverage that data? So I think Justin nailed it with that. So many pieces that are important about data that Veeam does do. But that the discussion we always have in AI is be able to take that raw data and converting it into insights and out facts. >> Well, to Justin's point earlier about data management. And I want to to pick up on what you were saying about security, obviously everybody's talking about ransomware, but to me, you're talking about the CSO. The role of the CSO is obviously of course evolving it's Al board level topic. CSO, oftentimes was off as a peer, I say off, but as a peer to the CIO on purpose, they didn't want the CSO to report to the CIO cause it would have been like the Fox watching the hen house. But i think cause it was this sort of failure equals fire mentality and they wanted the truth. But I think now people have transparent discussions at the board about security. Hey, we know we're going to get penetrated. It's all about our response. Obviously we have to deal with the layers, but we're exposed, everybody's exposed. So I think increasingly organizations are realizing that it's a team sport, you've got to get everybody involved, the lines of business, the users being responsible. And of course IT, my point is that security and data protection are now becoming two sides of the same point. Almost like privacy. We've shared that before. So when you think about digital transformation, you think about data protection as part of your security portfolio? Not just something that you bolt on as an afterthought. And I think in many respects, Justin, that's maybe a bigger market opportunity for a lot of these data protection companies and backup companies, than the so-called opaque data management that you're referring to before. >> Yeah. I'd agree with that because what I'm saying from the security side of the market, particularly within large enterprise is a change in mindset from a prevention to a resilient, that kind of mindset around it and how to deal with it. Though previously there was a lot of either we'll just ignore it cause there's not really a problem and it's not going to happen to us. Then it became a kind of a fear response of just, we want to prevent it ever happening to us. Now it's kind of we've gone to an acceptance. And when going through the Kubler Ross. A framework for dealing with grief. People aren't understanding that sooner or later bad things are going to happen to us. What we need to figure out is how we deal with it when it does. And that's the mindset that you need to have when you're talking about data protection. So it's the same kind of mindset that you need for security. And now people are starting to look at, okay, how do we firstly detect if we've actually got a problem, if there's a breach or if there's a risk, how do we notice that we know that that's happening? And then once we noticed that, what do we do about it? So that's things like catching it early so that when you you'll recovery is small, which is the same general idea around software development of fail fast. You want to just pick the failures early so that you can correct them all. Basically if you find yourself in a hole stop digging and then once you've figured that out, okay now how do we recover from this in a way that is minimally disruptive to the business. And that could be like recovering from ransomware, having grilly solid backup. So you can restore weekly, that's the best protection against ransomware that you can have. Then you can start trying to figure out, okay, we know we can recover if it happens to us now let's just try to reduce the number of times that this does actually happen. That's the general idea that I'm seeing come through. More often with CSOs, with CIOs and with board level conversation. >> I want to come back to Justin and then Stu with your final thoughts. Justin, what do you take on this Veeam universal license? Was this a case of, hey we had so much complexity across our portfolio like that you're going to the Italian restaurant, you're just here you want everything in the menu or there's too much to figure out just the order for me. And they're trying to clean that up or do you see this as sort of a more innovative licensing approach? That's more cloud friendly. What do you make of that? >> I think it's a bit of both. think it's part of VeeamON thoughts as well again, from back in the very early parts of the company, the idea was that it just works. It should be simple and easy to use. So it's completely on brand for Veeam to have a simple and easy to use licensing model. There's a lot of criticism from enterprise and particularly from medium and small business, well overly complicated licensing models. We see people wrestling daily with the billing system within AWS. We see people frustrated with the licensing approach of Oracle. We see them seemingly frustrated when you not figuring out exactly what have I lost since then, what happened and what am I not licensed for in, Microsoft ecosystem. So for them to have a simple and easy to use licensing approach, it just fits right in with the rest of what the company is doing. It does also simplify the way that they organize and operate their company, as they have to deal with lots and lots of different partners, having a complicated licensing system on top of all of those other complicated licensing systems would just make their own job much, much harder. So this way it actually works for them as well as for their customers. >> Yeah. Simplicity is the watch word there Stu and I get, I mean, I get the sense in speaking to the customers, partners, that Veeam well has basically has the philosophy make it easy to and we'll sell more. We're not going to try to micromanage, to maximize revenue. You heard this certainly from some of their big partners who said that Veeam made it transparent. Our sales people for commissions and their salespeople and really make it easy to do business with. So Stu I'll give you the last word here. >> Yeah. So I think, as you mentioned, Veeam also listening and seeing what their partners are doing. So we've watched companies like AWS, trying to make a little bit simpler as to if I'm choosing compute, I don't have to be locked into one model a aisle, pay those across the environment or pure storage and other partner of Veeams. If I stay a customer, I make it easy to be able to move from one generation the next though, that cloud like model absolutely is what we expect. And when you talk to customers today, we know the only constant is change. I actually loved in the keynote. There was a I believe it was Satya Nadella that they quoted and said that, we've seen more change in the last two months that we normally would see in a decade. So Veeam being agile, moving, listening to their customers, learning with their partners and making sure that they've got things in the modern consumption model. >> Well, guys, thanks for helping us break down the VeeamON 2020, some of the trends in the market place.Some of the commentary and the keynote. Justin Warren Stu Minivan. Appreciate your time. >> Thank you very much. >> Thanks Dave. >> I thank you for watching everybody. This is Dave Vellante for Stu and Justin and the entire cube team, people right there. We'll be back with our coverage of VeeamON 2020, right after this short break. (soft music)

>> From the SiliconANGLE Media office in Boston, Massachusetts, it's theCUBE. Now, here's your host, Dave Vellante. >> Hello everyone, and welcome to this week's episode of theCUBE insights, powered by ETR. In this breaking analysis, I'm going to provide a little detail on the recent announcement that Insight Partners was acquiring Veeam for five billion dollars. There was a lot of information on the announcement in press releases and in news articles, so what I really want to focus on is what it means for the industry generally, and for the data protection community specifically. So, very briefly this was a five billion dollar exit for Veeam on top of a five hundred million dollar investment lead by the same Insight Partners last year. I think it had earlier investments, kind of a rent, with an option to buy. New management is being promoted from within, which I think is significant, to replace the two founders. Andrei Baronov and Ratmir Timashev are going to step down after the transition and give up their board seats. Veeam is a fascinating company. It started in the 2006, 2007 time frame, after the two founders, who met in college, formed and sold Aleta software to Quest. Then they started a company called AMUST Software, from which they created Veeam. You never hear about AMUST, but I believe it's the engineering and development arm of Veeam. Now the new CEO of Veeam, Bill Largent told theCUBE that AMUST is now a wholly owned subsidiary of Veeam and it won't effect any of the engineering assets that exist in Prague and in Russia. So this I the thing about Veeam, it's a very closely held company controlled by it's two founders, with a domicile in Switzerland. My understanding is Baronov is, well he's the technical guru, and he's a resident of that country in Switzerland, and the HQ there is very lean, the sizable engineering teams, as they say, is in Russia and Prague. Timashev resides in the US, and he's a marketing genius, who helped create this company, and it's always punched above it's weight class with, epic parties, and great products. Now interestingly, Veeam's rise, it coincided with the ascendancy of VMware. Veeam became the standard backup software for small to medium size companies within VMware shops. Their products are renowned for being simple, and working as advertised, and their customer support is outstanding by all accounts. But the US business lagged, despite the fact that most of VMware's business is in the Americas. You'd think you think if they super glued themself to VMware their Americas business would be higher. So a few years ago they decided to really go hard after the enterprise and they brought in Peter Mckay, from VMware, and he began to build up a US presence. But the enterprise business, it requires a lot of things that were kind of antithetical to Veeam. So think about long sales cycles, expensive sales people, belly to belly selling, with the expectations of, road maps, and clarity around enterprise feature sets. Now McKay was named CEO with Baronov, who continued to run engineering. So it was a bit of a culture clash. You got the sales oriented leader wanting the engineering team to turn on a dime and help close large deals, and satiate partners like HPE and Sysco, and you've got this genius co-leader, slash engineer, with an incredible track record of delivering features that the customer loves. So it really didn't work out and then Veeam scaled back on it's ambitions some what. At it's annual user conference in Miami last year, Ratmir came on theCUBE, and he talked about how Veeam's act one was all about dominance in virtualized environment. Let's listen to what he said about act two and then we'll come back and talk about it >> That was act one, we dominated it, we grew from zero to one billion within 10, 12 years. We added three hundred fifty thousand customers over that time frame, and now it's act two. What is act two? Act two is the, again, the new major industry transformation to a hybrid cloud. What are the similarities? Again, Veeam is in a great position because we're at the right time at the right place with a brilliant product. >> Now what we know is that act two is about a few things, one, as Ratmir said, hybrid cloud, multi cloud management, etcetera. But it's also about an awesome exit for it's two founders. Wow five billion dollars, five x revenue multiple, handing over the reigns is really the third thing this is about and creating more traditional governance structure for Veeam. Now they're moving from a governance structure that was closely held and opaque to one that is still going to be closely held, but ideally somewhat less opaque. Which brings me to inside partners. In the money world, you basically have a spectrum of investors. On the one side you've got banks, who are the most conservative. On the other side you've got VCs, now they're the most aggressive, of course. Now somewhere in the middle, you have private equity firms. Now they traditionally invest in companies, and they squeeze them for EBITDA, and they suck money out. But inside is more of a hybrid. They invest in a number of companies as VCs, they take a portion of the ownership. And to me they're more of a rule of forty PE, meaning it's not just about EBITDA, it's about growth plus EBITDA. So a rule of thirty or a rule of forty PE company, they can dial down EBITDA and go for growth, or dial up EBIT and moderate growth. So it's a great model. So I would expect Insight to bring structure and leadership to Veeam, with the goal of taking the company public at some point, because they like to sell to companies for all cash, I don't see a logical buyer at these kind of price points for this company in this market. It's growing market but it's still not a giant market. All right let's shift gears a little bit and get into some of the ETR data. Here's a narrative they put out recently that, to me, sums it up well. ETR said Veeam is one of the few vendors growing share among customers vs previous surveys in the storage sector. And that said, spending intentions are decelerating and continue to look poor in the largest sectors and Veeam trails Rubrik and Cohesity, although on a larger user base. So you can see by this statement that Veeam is of course doing well, but there are some cracks in the enterprise armor that I want to talk about and drill into a little bit. Now this now this Arline customer quote also, to me, sums up one of the reasons for Veeam's success. What this person said is if I want to do a Veeam back up to the cloud, it's basically point and click, very easy to use. Now I've talked to dozens, if not hundreds of Veeam customers, and they all say the same thing, it just works, that's kind of their motto. So this is the big reason why Veeam has steadily gained gained share over time. Now take a look at this chart, which shows the progression over time of Veeam's progress in terms of what ETR calls market share. Now remember, market share is a measure of pervasiveness in the ETR data set. And you can see, in the data, that Veeam has had a steady rise since ETR started tracking them at critical mass back in 2014. And you can see the steady decline in the survey for Veritas and Commvault and what appears to be, rapid momentum building for Rubrik and Cohesity, two companies that I said in my 2020 predictions breaking analysis that would continue to do well this year. Now notice I had to black out the January 2020 survey, which is ending shortly, so stay tuned for those results. But let's drill into Veeam's performance a little bit more. What this chart shows is a candlestick of net score and market share across all the respondents in the ETR survey for Veeam. Remember net score is a measure of spending momentum that subtracts customers that are spending less, the red, from those spending more, the greens. And it's represented over time by this blue line that you see. You can see that this blue line, it bounces around but it holds steady in the past couple of years pretty generally, and really in that thirty to forty percent range which you see on the left hand axis. Now that yellow line, is market share or pervasiveness, it also continues to climb steadily as I showed you in the previous chart. Now again this is amongst all respondents. Let's now take a look at this chart which isolates Veeam's performance in the largest companies, that enterprise push. Notice the pictures is somewhat choppier. Market share is okay, although unlike the previous chart, it's not steady. This is stunning. Peter McKay left in October 2018, and that's when Veeam really pulled back on it's big enterprise push, and you can see, there's a noticeable and steady drop there based on ETR data. So what's happening here is we are entering a new chapter for Veeam, act two so to speak. With new leadership and new governance. Danny Allen is taking over CTO, he previously ran strategy, Bill Largent is going to be CEO, the HQ is moving into the US. So in my opinon, Veeam's issues in the US have been more execution related than anything else. Veeam is a leader. So partnerships with Nutanix, Sysco, HPE, NetApp, should continue to improve and be somewhat productive, actually largely productive. Let's talk a little bit about Veeam's architecture, and a point of discussion that you often hear in the community. Veeam's a Window's based architecture. Now is that a blessing or is that a curse? Well the pros are that the Veeam team came out of a Windows world, and they know the platform very well. They are amazingly good at adding function, without screwing up performance somewhere else. You saw this a couple years back when they were making a big push on the enterprise and they increased the file sizes, and the number of objects that they could support. Another example is when Veeam added cloud back up, it was a really good product, version one. Unlink many products, when they first tried to port to the cloud, that wasn't the case. Recovery from the cloud is very tricky. Things are out of sync, you got a metadata challenge, and generally Veeam was able to achieve consistent levels of performance with it's cloud product. Now flip side of this, is that if you look at most, if not all, modern architectures today, are based on Linux. And once you start getting into mulit cloud, and cross cloud management, you're going to bump into and be interfacing with lots of Linux based systems. So Veeam is going to have migrate code, and maintaining consistent performance is going to be tougher. But as David Fourier, my colleague points out, there are many many ways to skin a cat, and Veeam's engineering team has really, based on it's track record, has proven that it can solve tough problems, and really deliver a great product consistently. I think the bigger issue and challenge for Veeam again, is execution in the US, and of course the enterprise. Customers in EBC's executive briefing centers, they want to see road maps, and enterprise features, and specials. And so we'll see, if that's something that Veeam has an appetite for. If they do, and I'm one of the incumbents, I'd be worried that Veeam could do a land and expand. Where Veeam isn't as strong in large enterprises, big companies they buy from Veeam. Maybe it's a smaller division, or remote location, but it's not like they don't do business in large accounts, they do. So in a way, they've already landed and they have an opportunity to expand, so that's something to pay attention to. If I'm an enterprise customer, I would be pressing Veeam on it's roadmap, and having them clarify their vision around hybrid and multi cloud management. Will Veeam be more transparent and willing to do specials for the enterprise, and their big partners, who expect them, when they say jump, they expect Veeam to say how high. How will Veeam's culture change, is the other thing I want to focus on. As the two founders step down, are they going to be able to main their engineering ethos, and customer loyalty, and can they figure out the enterprise. I'm a big fan of founder lead companies, when founders leave cultures often change. When founders stay, they're intensely committed, even beyond great CEOs who aren't founders. Look at Michael Dell. He went to the mat to keep his company against the great icon, now look at Dell technologies, after the EMC acquisition, it was completely transformed. Look at Oracle, look at the lengths that Larry Ellison goes to win. Compare that to a great CEO Joe Tucci, when he was at EMC, but you know when he was done, he was done, it was over. It wasn't his baby. So my point is how will this effect Veeam's culture and prospects in the long term. For me the bottom line is the big opportunity's in the US. And that's about execution. And I expect with the move to US HQ, new management, I expect they're going to see consistent market share gains, that's going to continue. The enterprise however, that's going to take longer, it's going to require more patience and more money. And with Veeam transitioning from essentially the two founder's lifestyle business into a company that's really built for an exit, they're going to have more money to invest, greater transparency, I hope, and a path to really build on their past successes. So this Dave Vellante signing out from the latest episode of theCUBE insights, powered by ETR. Thanks for watching everybody and we'll see you next time. (upbeat music)

>> Announcer: Live from Las Vegas, it's The Cube, covering AWS re:Invent 2019 brought to you by Amazon Web Services and Intel along with its ecosystem partners. >> Welcome back to Las Vegas, everybody. You're watching The Cube. We go out to the events and we extract the signal from the noise. My name is Dave Velante and I'm excited to have Veeam on the program. Good friend Rick Vanover is here. Rick, it's great to see you again. >> Thanks, Dave. >> He's the Senior Director of Product Strategy at Veeam, and Jim Kruger is the newly minted CMO. Jim, good to see you, thank for coming on. >> Great, thank you Dave. Thanks for having us. >> All right, so, let's talk about re:Invent. You guys are well known in the VMware community of course. Now the cloud comes in, you guys rose like a rocket ship with virtualization. Now cloud's here. How's the show going for you? What are the conversations like? >> Yeah, it's great. I mean, this is a continuation of the relationship that we have with AWS. We were a global sponsor and one of five companies represented in the global summit so that was a lead up to this. >> Which was today, this morning the partner summit, or the earlier partner summit. >> No, throughout the whole year. There's 30 different locations throughout the world that we sponsored and so that was a really good entry into this new audience for us in terms of new buyers and so forth. And re:Invent is huge. I mean, you can't even walk in the hallways out there. Our booth has been packed and just some really good conversations. We had a great announcement as a part of the show, so it's going great. >> Let's talk about that for sure. So, give us the update on 2019. You guys hit the billion dollar milestone. We covered you at VeeamON. We've been there for the last couple years, so congratulations on that. >> Jim: Thank you. Which of course is challenging because you're doing a lot more annual recurring revenue. You're still able to break through that billion dollar mark but give us an update on 2019. >> Yeah, so far so good, it's going well. We're going through a transition here. We call it act one to act two. And act one was really the foundation of the company focusing on virtual environments. Act two is really moving into the cloud and also moving from perpetual to subscription. And so we're going through that transition as we speak and we're finding really good success. We're really letting the market dictate that transition. We're not really forcing things on customers, but we had a really good Q3. We grew our annual recurring revenue by 24%. Our enterprise business is actually the fastest growing business within Veeam. It's growing at, it grew 20% year over year. And our alliances are really on fire. Year over year for our alliances, for our resellers, we have four of them, grew 92%. So, we're outgrowing the market significantly, continuing to gain market share. We're still number one in Europe and number four globally but catching up quick. >> So, Rick, when I first was introduced to Veeam I think it was at some VeeamUG somewhere, like "It's an interesting name, who are these guys?" And then saw you guys take off and it coincided with a big simplification theme and better resource allocation. We got all this wasted server capacity. But the problem was when we consolidated all those servers we now had less utilization or less capacity to drive things like backup which was a compute-hungry workload. You guys figured that out from a product standpoint. You simplified things and you took off. So, check, great job. Now there's cloud, so what's different about cloud? You guys have some announcements. What are you doing to take advantage of the cloud? >> Well so, our cloud journey, Dave, is starting but it's actually evolving from some technologies that have been out for a while. So, actually earlier this year, this isn't new, but we implemented a technology that puts data into the cloud which is a very important first step. Back up data into the cloud, very transparent, very easy to do with Veeam, but everything is different in the cloud. I think the plumbing is different. The use cases are different. The expectations of customers are different. So, when we look at how we're going to go into a market from a product standpoint, my team works with Jim's team as well as the product management team on this very purposefully, but the thought is we need to put in the right platform and the right capabilities for the cloud. So, that's the big news today here at AWS re:Invent and yesterday. We had a great session today where we showed off the new product being back up for AWS. And we have been through a lot of iterations on how we're going to get to this milestone. And I'm really stoked that it was available for this event, live in the marketplace. And I think about why we're going to go with this new product now this way. Ratmir, our co-founder, likes to say he wants to capture the hearts and minds of IT pros, and this product will do it. File level recovery, free edition, easy, it just works. Whatever you want to save, we've got it in this product. So, I'm really hoping that this will be the year of an additional disruption as we kick off act two that Jim mentioned. >> You guys have always been feature-rich. I was sharing with your audience the spending data that I have access to and when you look at it, when you look at spending momentum it shows some of the new guys, obviously you wouldn't be surprised. You're seeing some people experimenting, and okay, that's cool. And then some of the legacy guys you see, they're hanging on to the install base. Veeam interestingly is right there with the leaders but really consistent spending momentum for years. And so my question is, how is that, why are you able to sustain that momentum over time? What is your unique approach? >> Yeah, I mean I think there's a couple of key factors there that we've done as a business. One of the key strategies of the company is to remain agnostic and to build partnerships. And so one of the key strategies that we've had over the past few years is to work with partners. And so we've done go to markets, some engineering work, and as I mentioned in Q3 alone we saw 92% year over year growth and so that's helping us to drive growth. We've added some new products and so we have backup for Microsoft Office 365, which is a whole new market for us. And we're seeing tremendous growth there year over year, so that's helping us to keep steady. And then just the innovation engine. The development team that we have is one of the reasons why I joined Veeam, is because of the innovation and the development team and how they approach the market in terms of really focusing on the user and building products that aren't just a check box but they're products that add a tremendous amount of value. And so, we have a new, we made announcements here with specifically with AWS, but to continue our innovation track we have a new release that's coming out in the January timeframe called Version 10 which adds another 150 plus capabilities. And so, I think that's one of the biggest reasons we continue to add value to the system and to our customers. We're adding between three to four thousand new customers a month and our customer count is continuing to, we're at 365 thousand customers today and growing fast. >> So, Rick, I wonder if you can talk from a product standpoint. I said virtualization, I'm generalizing in cloud. There's specific things for VMware obviously that you do and I presume the same thing for cloud. What's unique about, well, first of all your relationship with AWS and what's unique about making your software work in the AWS ecosystem? >> Well, the unique part is really our go to market of partnering first. I like to say that partnership is in Veeam's DNA. We sell through the channel and we have the alliance relationships. We have the platform relationships like AWS as well as other clouds. And the thought here is that by going in software only I am actually completely convinced we're very well positioned in the market to come in with a solution that will work for literally everybody no matter what their preference, what brands of technology they use, what clouds they use. And so I think about what becomes interesting, what becomes unique with that. And I'll give you an Amazon example and this is something that's coming in the Version 10 that Jim alluded to. Amazon has a capability called object lock which can be used for immutable backups or immutable data. We're using it for backups and that's something that we're going to leverage in our upcoming release that is actually going to be a huge thing, a huge amount of capabilities where organizations can have their backup data resilient against ransomware, resilient against malicious admins, insider threats or accidental deletion. And that is only possible in the cloud. So, we're walking into a situation where Veeam, if we're going to leverage S3 and some of these capabilities provided by Amazon, along with our laser-focused approach for backups, we're going to give the market some things that honestly it'd be really hard to say no to. >> So, can you talk more about that immutability capability? Timestamp that and then go across the old stuff? >> It's smarter than a timestamp. Actually the thought here is that there's this governance and compliance mode that comes with AWS S3 storage which is a property of a bucket that's set at the top level. And from a API standpoint when an ISV like Veeam wants to put data into S3, that along with a lot of other elements of the consumption of the storage can be set. And what we're doing is we're actually working backwards into the user interface, and if I want to put my backup data into S3, I'm actually going to say make this data immutable, meaning unable to be deleted or changed. Or actually you can't change in S3, it's only a delete. But anyways, you can't delete it. So, the thought is I'm going to put, I'm just going to make up an example, Dave, seven days into S3, mark it as immutable. No matter what, that data can not be removed. >> You got a policy on it. >> Yeah, and it's there, it will not be deleted. No ransomware, no malicious admin, no insider threat. And then we're doing it with a lot of API intelligence so it's very efficient on how it goes in there and shared metadata. We just did a session on part of that today and we're going to have a huge splash event in January where we take it to the market. So, if anybody listening is going to be concerned about ransomware, Veeam has a technology that's evolving for you. >> So, I can set my RPO to whatever I want based on my objectives for the business, the cost equation. >> Yeah, and it's actually transparent to that. To me, it's a restore point but I have this ability to sleep at night because I know that it's in Amazon and it's object locked and I can't do anything to it. >> Yeah, but that was seven days ago, so I now want to update it. So, you've set a policy to say, okay. >> So, yeah, so that the eighth day the backup will go and day one will drop and then we'll be at two through eight. And then the next day three through nine. It will just, it will be a window of sorts. And the best part is, Dave, it's going to be transparent. It's in the user interface. It's a restore point and the ease of use. I look at the product team and we really have this mantra. Simple, reliable, flexible, and who doesn't want those types of capabilities in a product today? And actually it works backwards. So, one of our co-founders, Andre, like's to say, his expectation is somebody can download the product and do their first backup within ten minutes without using the manual. The ease of use has to be like that and with the newest product from Monday we're doing it again. >> So, Jim, I wonder if I could ask you about messaging. It's interesting, it was interesting to see at VeeamON. You guys got back to basics. There's a lot of money flowing into the data protection industry. You're still seeing new startups. Storage overall is a little soft right now because the cloud's eating away at the big guys, but data protection is still pretty hot as evidenced by some of the spending data that I talked about. A lot of guys talking about data management. You talk about data management, too, but you got back to the basics at VeeamON. You talked about it starts with backup. I wonder if you can talk about that messaging and then how that does relate to some of the new use cases. And you mentioned some, but what's your point of view there? >> Yeah, absolutely, so, yeah so, that is a key initiative for us in 2020 is to shift the pure speeds and feeds and features and talk more about use cases. As you'll see that come out and across our portfolio, that's one of our key marketing initiatives, but yeah. The messaging we did back in 2018, I think we over-rotated a little bit and focused a little bit too much on the enterprise and as you know our business is very spread across multiple segments. From SMB to commercial to enterprise. And enterprises is of course the key market that we want to go after but we have this great business at the lower end of the market which I think is unique and a differentiator for Veeam in terms of the number of customers that we have and the customer base that we have. So, what we've done is gone back to using words like backup because there's budget for backup. And that's a word that people automatically know what it means. You don't want to get too cute about it. So, we've come out with a new campaign around cloud data management, "Backup for what's next", and we're pushing that really hard because I think a lot of people know Veeam as the virtual leader and now we're moving into the cloud area so it's important for us to position the company to not only virtual but virtual, physical and cloud. And so you're going to see a lot more push into the cloud with the new solutions we're launching and pushing that hard in 2020. >> Now, Veeam's always had strong no BS engineering. You know the tagline, "It just works." It's true, you talk to your customers. And it's interesting, when you go to VeeamON, I've been to several, you're right. I mean, you've got guys there that are loyal to Veeam. They may not be huge buyers just in terms of ASPs, but there's a zillion of them and they're very loyal. And I think it's very smart strategy. You just keep moving up markets. You guys are like Steady Eddie. Give us, last question is 2020, what should we expect from you guys? You got VeeamON, The Cube is going to be there. We're excited, it's always a fun show. You get a passionate crowd. >> Yeah, so we have some exciting announcements that we're going to be making in the first of the year and in the mid part of the year which we think are going to be game changers and continue us on the trajectory of growth. So, we're very excited about that and yeah, continuing to focus on satisfying our customers. We're super proud of our net promoter score of 75, which is three times, three and a half times the industry and so keeping that momentum going with our customers is critically important. >> Well, guys, congratulations on all your success. Great, you mentioned your NPS. Great customer loyalty, the billion dollar milestone. Ratmir is on, he's on the record last year at VeeamON saying, "Hey, no, we're open to IPO." So, we'll be watching that and we'll ask him. We won't hit you with that. But guys, thanks so much for coming on. >> All right, thank you, Dave. >> Dave: Jim, Rick, good to see you. >> Thank you. >> And thank you, everybody, for watching. This is The Cube, live from AWS re:Invent 2019 from Las Vegas. We'll be right back right after this short break.

(upbeat music) >> Introducer: Live, from San Francisco, celebrating 10 years of high tech coverage, it's theCUBE. Covering VMworld 2019. Brought to you by VM Ware, and it's ecosystem partners. Hello and welcome back to theCUBE's live coverage here in San Francisco, from VMworld 2019. I'm John Furrier with my co-host Dave Vellante. Dave, 10 years of theCUBE, covering VMworld. A lot's changed, a lot's happening, 10 more years. Two great guests here from Veeam. Carey Stanton is VP of Global Alliances and Ken Ringdahl who is the VP of Global Alliance Architecture. Both with Veeam. Love the green. >> Good to see you gents. >> Epic party last night. You guys are known for the legendary party. >> Yes. Andy Rammer? Did you? It was great. We had 2,500 people waving, shouting. Yeah it was great. >> So welcome back to theCUBE. So what's the news for you guys? You're always popping some news out. What's going on here for you guys at VMworld 2019? Top story. >> Top story for us I think is continuation of what we're doing with VMware on VMC and AWS, you know we continue to be the number one data protection workload on VSAN, working with them on their new marketplace as a design partner that they just launched this week as well, so I would say that we are always everything to VMware and then we just continue to ratch it up with continuing to grow out their ACF platform with VSAN and the new marketplace which is their VCPP, which is a big part of our business. >> And the cloud's certainly a big part of the equation for VMware this year. I mean you've seen the announce cloud native support, kubernetes on Vsphere, so they're starting to get their software mojo down on trying to build that next generation platform. You guys are kind of there with your solution. What's the big takeaway technically that's going on that customers should care about in your mind Ken? What do you think? >> Yeah, you know. Certainly this, is a big push towards Cloud I think. You know as Ratmir our co-founder would tell you, "hey, we track VMware." So when VMware started on print we would track along, they've now moved into the public cloud, and we're following along there, so whether it's VMC and AWS, the new relationships with Azure and Google, you know, goodness for us because we provide inherent support there. But you know some of the next generation things, a lot of news about project Pacific, and kubernetes, and next generation cloud native applications and, yeah we're here to support our customers, you know we're looking at all the new things that are there, we've done a lot of things recently about adopting object storage for cloud storage, etc. A lot of things we're doing from a product and technology perspective. >> So Pat Gelsinger, on theCUBE one time said, "If you don't ride the waves you're going to become driftwood." You guys have always been wave riders. When you see something like the project Pacific, what does that mean to you? How do you respond to that? Do you talk to customers? Do you sort of huddle internally and start designing? >> We do. We certainly take a lot of feedback, you know as we all know in tech, there's a lot of things that come and go, some of these things are great ideas, and at VM where you can look at vCloud Air right? You know, it was great momentum for a while and VMware made a very good pivot right? They understood that, we shouldn't compete in the space, we should partner in this space, and so we do the same thing, we look at when we're evaluating new technologies, kubernetes, etc., I mean I think at this point we know kubernetes is here to stay right? That's not a fad. It's very clear, the adoption is clear, so we're evaluating how we participate there. Our customers are largely, on-prem customers but moving to the cloud it's a real hybrid story, and so when we go in and implement our support and look at how we're going to integrate that, it's all about how we help our customers in that world. So when you see a new trend you say what, "We can protect that." Right? It's anything, everything needs to be protected. How do you think about protecting containers? Yeah so we look at it and say, hey look, the way that containers are delivered it's inside of a system regardless so, sometimes it's inside a VM, sometimes it's within a physical system. We can protect what support's there and we're looking at how can we help customers today. A lot of customers are moving their workloads. Similar to when server virtualization came up, it was a little bit of a lift in shift right, I'm going to take what was working on physical, move it to virtual. A lot of customers today are moving what they have in legacy apps and they're just putting 'em into containers just to get there, and then they're building new applications, they're moving in a more stateless fashion. We can support the customers today when they move to a stateful system. And we're evaluation how we support more the stateful longterm view of kubernetes. >> But Carey so you obviously know VMware very well. Yes sir. I've spent some time there. When you think about how the ecosystem's evolving, VMware now is a networking company, they're a storage company, obviously they compute, but they haven't sort of aimed the cannon at data protection, they've left that to the eco system. Your thoughts on how the ecosystem is evolving, your relationship with VMware, and the broader. >> Yeah I think it's not dissimilar to, if we just pick vSAN, storage, primary workload, they don't play in the secondary storage, and they allow their customers to work with reference architectures that we create to say which data protection partner would you like to have. We're fortunate to be number one, if you look at HBE, right, again, they have a lot of partners, we're number one with them, NetApp, Cisco and the like, so you know, VMware's not any dissimilar, so we're fortunate to have that Tier 1 relationship with them that they're looking to us as serving their customers. And then we also have a very close working relationship with them on the engineering side to ensure that we're always protecting their customers, and we have lots of other great meetings this week and lots of other things to be announced in the weeks ahead with working with them and their customers so we're very excited on what they're doing in that space and how we can solve their customers. >> That's interesting. None of the big platform players really have attacked ever, historically, back up, I mean I guess IBM kind of, but that's for different reasons. They'd probably say, "Okay, we've replicated, we're good." Why do you think that is? Is this cause it's so hard? You guys as an industry are that far ahead of the functionality? It's a tough business? >> Well I think it's.. It's big, it's a large business I think it is. It's a 6+ billion dollar town. I think that it's also a legacy. I mean if you look at where Veeam came in and we were disrupters when VMware was it and doing the virtualization, we were disrupting the legacy players without saying all the names what we did, and I believe that with the two decade plus world the data protection has been in, and the evolution, that it would take a lot of work on their part to want to come in and say that they're going to get into that space and try and have a solution that is as credible as Veeam is in the marketplace. So again we're fortunate, we stay very close with them and you know we continue to see them as one of our Tier 1 partners as well. >> Talk about the integration aspect because you're Tier 1, you guys are number 1 recommended with these guys, relationship's strong, integration's are key, for you guys and with VMware but also as customers, look at the Cloud 2.0 world, and you guys are following VMware with multi-Cloud, you guys can play everywhere. You're going to be integrating a lot, so that has to be a core competence for you guys. Can you just talk about, how you guys view your integration with VMware and then, from a customer standpoint, why is it important? >> I'll take the first crack and then pass it Ken, but if you look at two years ago with VMC on AWS when they made those announcements, we were a design partner in, and then they started to evolve that and doing those pilot, we're starting to see those pilots turn into large enterprises deployments. You hear Pat and Sanjay talking about the evolution that they're having and we're seeing the result of that, the customer's saying, "I need what was using on-pram." And that's moving to the Cloud and it just works, the Veeam slogan, it just works. So we're seeing a lot of those deployments for customers taking those enterprise solutions that they had on AWS and scaling them out, and we're going to continue to do that across all of, you know, what Ken was just talking about kubernetes, the Pacific project and others that were.. Again, we're at the table working with them, but I don't think that Veeam is going to stay away, we're only going to get closer as go into new technologies. >> You have to and the tech's getting better too. >> Yeah, what I'll say also is, Veeam, when you look at the data protection landscape we're a pure play ISV. That actually makes us pretty unique because all of our competitors either sell their software on a piece of hardware, or it's at least an option. We have no Veeam whitebox option that you'll see a Veeam label on it, and it really resonates with out partners. We're totally non-competitive, or non-overlapping with our partners and so, they welcome us with open arms as a result of that, and it really helps us drive in. But the integrations are critical and just to quickly make a comment about the last question about sort of the point solutions and why doesn't the big platform players. I'll give you two examples, two public Cloud examples: Azure and AWS, the two primary hyperscale Cloud vendors. They both have backup solutions, AWS has site recovery, sorry, Azure has site recovery, AWS come out with AWS backup. About a year ago they announced that at Reinvent. They need that for point solutions for customers that are looking for a checkbox. Customers, really that more the developer that just needs the base level protection. But they partner with folks like ourselves, for the broader support, for the hybrid support, because silicon angle right? I just read an article yesterday, or two days ago on silicon angle. It's a hybrid cloud world. You guys, talking all about it. That's where our strength is and that's why we have these partners coming to us. You know they build point solutions on their own, again for that checkbox, we're not checkbox, we're deep integrations, we're hybrid cloud, portability, flexibility, reliability. >> And that's smart of the cloud guys to do that because some people want end to end or compliance reasons they have to use the cloud's solution, or it's a requirement, but look at Cloud Trail, and data job's going public. You got New Relic. You got these companies that are winning in adding value with their products through leadership. Not necessarily. Amazon's got a solution out there but they're not really, going down that road. >> And John, and what I would say is also they see, the number of customers and the size of the petabytes that we're driving on the respective clouds, again back to Ken's point on AWS and Azure, I mean that business for us is growing 30 to 35%, month over month, and so they understand the number of customers, and they see that this is a hybrid play, the customers tiering off data to the cloud, but their primary workload is on-prem >> That will give you more EC2 cycles. I mean, crank up the EC2 baby. >> And they know that we're coming out with cloud native solutions as well so, I mean we're doing all the heavy RD investment, solving their customer problems, so again reason number 452 as to why they would want to go in and be disrupted to that? >> As you guys do these integrations, a lot of cloud action, you got VMC on AWS, Cloud Tier with AWS and Azure, you have a bunch of stuff going on with VMware solutions with Cloud Simple. As you work in this multi-cloud world, how are you changing your licensing and pricing models to adapt? Yeah a think Ratmir and Danny were on this week and talking about instances, so we're moving the portability of the license no longer, making the customer have to make a hard decision on the day of licensing with Veeam, is we're saying, hey, the license, it's an instance, it's on-prem, it's an instance in the cloud, you determine what's right for your business and move those licenses. So we were the first to really make that giant leap and we're going to continue to evolve that solution and make it even easier for them to do that, and then another thing that Veeam is there's no tax, we don't charge the customer any money if you want to move those data environments up into the public cloud, and again that's Veeam differentiating as it were, that customer company. We're always focused on what's right for the customer, from the product, right down to the licensing model. Yeah you're tag line is it just works. And I don't know it that's the tag line but that's what customers always say. >> It was for many years. And it's more than just a product, it's the business model. You guys have always been, pretty innovative in that regard. And especially with partners, you and I have talked about this in terms of how you make a transparent for the partner, for the sales reps. On the partner's side, to not care, whether it's they're selling on-prem or if it's a cloud solution. >> And it's been well received as you know we have global resell agreement with the Cisco's and HP's and NetApp's of the world and they're very appreciate to the way that we make it easy for them to sell to their customers and allow them to have that portability of the licenses. >> It's been great following you guys and your events, and getting to see you guys be successful, the product does the talking, and the customers are the references. I mean they vote with their wallets. You know and you guys are a Tier 1 partner. Congratulations. >> Yeah. Thank you very much. >> Final question for you, is the event successful in your mind for you guys? What do you think is happening here? What's the top story coming out of the event overall for the folks that didn't make it here? >> So, first and foremost, huge success, we're 100% back here next year trying to make it even bigger, and I would say that what's coming out of it is just the, the success that our customers show by coming to our booth and showing us that they're looking to keep with Veeam on the journey as they go with VMware. And Ken touches on kubernetes and look at all the new solutions, and so we have an overwhelming support to customers saying, "Hey, I've been with you for the last decade, I want to be with you on the journey." And so that's, we've hear that over and over again this week so very strong. >> Yeah, I think I'll second what Carey said and maybe I'll give you a broader picture. I mean if you look at what VMware's done over the last 12 to 15 months. Last year at VMworld they announced the Cloud Health acquisition, they acquired Security Company, Pivotal, you know they're really broading and they're seeing that hey look, it's not just about on-prem server virtualization, we need to have a very broad story. We need to be relevant in the public cloud, we need to provide some management and multi-cloud capabilities. We're doing the same, but I think VMware is clearly in a period of transition and figuring out.. You know I think VMC and AWS is a great step. You know having the CloudSimple relationship and virtustream for Azure, you know runnig VMware, and Azure, and Google, but I think you'll continue to see that evolve and I think they've put the breadcrumbs down so that as we go forward here in the coming months, weeks, and next year when we're here at VMworld, you'll see that continue. >> And it's certainly a great growth in terms of infrastructure's, code. You're starting to see the Enterprise Cloud start to stand up a little bit. Hybrid cloud's got visibility. It's not as easy as leaving stuff in the cloud, getting the enterprise to work, you guys know that first hand. And Congratulations. Thanks for coming on theCUBE. Thank you very much. Appreciate it >> VMworld 2019 CUBE coverage. Here live in San Francisco, I'm John Furrier, Dave Vellante. We'll be back with more after this short break. (upbeat music)

you live from Miami Beach Florida 2019 brought to you by V we're back this is the cube the leader in live tech coverage we're here in Miami this is a wrap of v-mon 2019 two days of coverage I'm Dave Volante with my co-host Peterborough's our third year covering v-mon we started in New Orleans we've seen you know veeam go from what they called at this show act one to act two and we talked two years ago about you know to the our first V Mon about the ascendancy of Veeam being so tightly tied to the rise of virtualization and now we heard this year act to being cloud multi cloud and we heard a number of announcements that are in support of that we're going to talk about that but Peter there were three key announcements this week one was the the billion dollar you know milestone they actually you know they finally hit a billion dollars I've been talking about it for a while it's now official billion dollars on a trailing 12-month basis they're a profitable company veem and a focused billion dollar yeah I think that's really a very focused I mean they do some M&A but not a lot of M&A and that's because of NIH I mean you know these guys they trust themselves to write code it's also it's also sustained that simple value proposition right and that's a in a fundamental Dogma I think I think it's fair to say we we heard the announcement of the the the with Veeam a API infrastructure which which is key we're going to talk about that we I think there were two companies they announced partnerships with Nutanix with mine and exa grid both taking advantage of that there will be others can ring doll just told us you know maybe 10 to 12 it's not going to be an enormous number at least for secondary storage yeah but and but that'll knock down a large portion of the infrastructure market and then a Veeam availability Orchestrator version 2 which allows you to do if fast backups recover from from backups without having to go to a replicated you know off-site and some other capabilities they call the dynamic documentation and automating testing and some DevOps capabilities so you know the people seem pretty excited about that it wasn't a sea of announcements like you see it some of these things which I think Peter talks to the degree of focus that you were just mentioning you know they're not about your bragging rights and the number of announcements that they can make you know it's really all about extending that platform a lot of incremental announcements ratmir told us not a big roadmap company even though he did show a roadmap today but the roadmap he showed was a lot of near-term functional improvement so very function rich you know the the tagline of it just works but um let's see I think there's the first time you and I have done v-mon together I've been here your impressions look I love wandering the halls and talked into the actual attendees and seeing what they have to say so I spent about an hour hour and a half just doing some work in one of the hallways here and one of the reasons I do that is because it's an opportunity here with the attendees and the customers are talking about and what's important to them you've got a lot of these shows and everybody's buzzing about one or another product announcement you go here and everybody's talking about the problems that they're solving and I think that one of the reasons why we didn't have this frenzy of product announcements like we have in so many other places because the focus is though because a lot of companies want the focus to be on them I think what we heard here or what I heard here somewhat different was again customers trying to solve the problems and Veeam creating an opportunity for them to talk in terms of some of the new directions and some of the new products that being are being introduced but the focus stayed on the customer and the problems of trying to solve and that's that's what to my mind that's what successful companies focus on yeah and I come back to this notion of the with Veeam the whole API integration cloud hybrid cloud the edge V wants to be and they've laid they laid this vision out you know certainly last year and even started the year before of of essentially being that that that backup capability data protection capability across wherever your data lives you know on from in cloud now they really are focused on on backup and data protection they even say backups where it starts a lot of other companies like don't even use the term backup no it's not about backup it's about data management and data protection so it's interesting that veem is really focused on on backup and when you do what you did and talk to the customers what do you use the V for backup backup backup backup and so so they're not over rotating to that vision now they're many of their competitors are going hard after that and doing some great great marketing so the competitive dynamics are very interesting now you got cohesive e you got rubric doing really well with positioning as a modern architecture in veeam definitely not a legacy company their business is growing you've got you've got CommVault you've got Dell EMC Veritas IBM you know trying to hit single-digit growth trying not to decline I mean IBM in particular declined and then and really had to do a deal with CAD illogic to stop veem from eating its market share that's really what that deal was all about you saw Dell EMC kind of take its eye off the ball when it merged with with Dell EMC you know it was the leader in in purpose-built backup appliances it's made some announcements recently to try to get you know it's got some really good start back in the game right so you know you don't ever count those guys out Comicon vaults approached it differently they've got a large install base you know Veritas went through private equity and so they had some some other challenges but again they're investing and so it's a big market you know people are gonna go fight hard for it and then and then with with the outside funding that's come in it's really up the game now a lot of that funding is gonna go to promotion which again comes back to your point about focused R&D really really important to focus R&D on things that customers want that you're gonna solve a business problem so if you go back and just just to take your segmentation and we can kind of look at it in a couple of perhaps simple ways you've got you've got you've got veem and companies like beam who saw the hole virtualization and the need to do a better job of supporting and protecting and and replicating and backing up virtualized resources all hitting the market pretty hard and then you have the Delhi MCS and a lot of the other companies that you mentioned trying to sustain or keep pace with those guys and then you have the new guys the Dhruv is and what not are we talking about just cross cloud multi cloud backup on top of that you have and something we talked about with a couple of guests the security guys are looking at this and saying wait a minute you know data is data and protection and security are going to be increasingly difficult to separate because data is going to move and I have to be able to move security with the data it's going to be an inevitability it's we're talking about a cloud that allows us to more do more distribution of data because we're gonna do more distribution of work and the security is gonna have to move for the data so the security guys are gonna get in this the networking guys are gonna be asked some questions about the opportunity you got the old guard who is more focused on devices and managing and backing up devices trying to get back in you got the new guys you're saying let's let's lead the the the act to before you know the veins get there it's gonna be an extremely complex market but all of its gonna boil down to this simple fact I'm gonna distribute data in response to the work that needs to be performed and how am I going to manage the digital assets that I have to make that easy so that it doesn't explode and all of these companies at some point kind of the next phase of this is going to be on protecting data but can I turn it into a digital asset so here's what I saw I saw them talking about the idea of you know what we're gonna protect locally I'll suggest it over the course the next couple of years it's going to be we're gonna do you know data asset management with protection with where the actual act of protecting it is similar to the act of defining it as an asset so being able to you know use a a snapshot for a lot of different uses already happening now but adding services you know a consistent set of services on top of that through with veem and other resources allow them to do that and then move more of that what's today regarded as replication function into that protection side of things a lot more support for locally because that's where the services are going to become having the services are not having the services it's really going to be an essential question because we're gonna move more of this data out to where the work is going to be profound we often talk about customers having to place bets but but the the the vendors are having to place bets as well they're obviously betting on multi-cloud but but juxtapose for example what themes doing it was interesting to hear ken ring doll he answered your question about whether it was em through M&A and he answered in an M&A context but or maybe organic development around more security functions and he kind of said Never Say Never but really focused the team the engineering team is really focused on backup and data protection and what they call data management juxtapose that now with way say for instance what a daydream is doing X data domain guys built their own file system trying to bring both primary and secondary stores together yeah and which I like and I think it's really powerful themes taking a different approach they're saying and with with VM api's we're gonna partner with pure we're gonna partner with with Cisco we're gonna partner with Nutanix so different approach and they're gonna obviously you know claim the same capability hey we can do that too you know date tree I'm saying well we can do that too with just one mousetrap you know the integration points etc so it's gonna really be interesting to see how that all shakes out that that word seamless you know I said it sometimes triggers me if it really is seamless you know theme has a go to market advantage relative to you know the the Swiss Army knife approach if it's not seamless then you know ad atrium approach will have an event it's from a product standpoint you and I both know there's so much more to success than just having a great product absolutely you know and mentioned it but but here's you know it's interesting one of the thought about what will the roadmap the practical roadmap because FEMA's altered its roadmap in response to customer demand quite frankly very successfully and and and and you know you got to applaud him for doing so but one of the things we heard was it look we don't want we don't want to over promise on the engineering front because you've got a certain number of Engineers and a certain engineering capacity focus them on things that are creating value to the problems you're trying to solve the same things true within a lot of user shops you don't want to throw a whole bunch of new function to new requirements and a bunch of guys who are still themselves trying to evolve from backing up devices to now actually protecting data and and so there's a there's a natural evolution that's going to take place and I and I think veeam that's done a pretty good job of keeping their finger on what that pulse is it's it's what can be invented but also what can be innovated if we think of innovation as the customer adopting and applying it and betting it and changing their activities around it and I think themes done a pretty good job of navigating you know that what can customers really do right now not getting too far ahead so a lot of these guys that the natural tendency that you come from a product perspective and you say put more into the product and you know get the better check marks and you know have the better it's better statute is better factsheet and I think Veeam is taking a simpler approach almost an apple like approach is an enterprise sense and saying look give them what they can a candle give them what they can use give them what's going to generate value and as they master that give them a little bit more it reminds me of is you said Apple it reminds me of early EMC days when EMC brought out you know it's symmetric it was it would connect you know AIX solaris unisys obviously the IBM mainframe it had all the optionality all the connectivity and that's kind of what would be and then the features that it announced were really practical they clearly solved the problem now since then you know MCS evolved into the checkbox so we have more features than anybody that's what happens when you everybody wants right you have the customer base everybody wants and they say check we have that thin provisioning we have that too and you know we're gonna freeze the market that's the you know much more mature company in their defense it's also in response to an increasingly specialized and complex customer base they're trying to cover all the base and you know competitive guys eating that they're absolutely absolutely and the sales guys saying hey we need something and they've done a great job of doing that but but Veeam is very very focused on the optionality in four years they they wouldn't talk about bare metal and a couple of years ago would beam on the big thing was hey we said for years that were only virtualization well guess what now we do bare metal that was sort of the one the big announcement one year so they're they're very judicious about how they allocate their R&D you know capital and in you're seeing that you know translate into function that actually gets used actually give yeah I think it's a key point I think your analogy with EMC is actually really good Dave because if you go back thirty years when the EMC first started getting going what was the problem controllers on mainframes and mini-computers were getting incredibly complex it's you know the Daddy controllers and the amount of processing that was being put into that in the microcode was just overwhelming most people's ability to deal with it and so MC came along and said well if that's the problem can we fix it we put cash in that'll just make this whole system simpler and then they stayed true to that for a number of years and they turn into a beer mark and it's interesting I think it is a good analogy because what is the problem the problem is data's going to be more distributed it's going to be more central to a company's mission it's gonna be used by more functions and repurposed into more applications that have a greater diversity of RTO and RPO and as a consequence they're saying they seem to be saying we're going to do our best to pose much function to that protect side of things local as we possibly can so that people who aren't PhDs in computer science to perform a real business service by making all that stuff work and then will at the same time work very closely with third parties who can bring specialization of that secondary storage to bear as the specialization increases because it's going to increase and the other the other you know China MB a case study example that I would point to is the early days of Veritas when Jim when Jeremy Burton was running Merrick marketing it Veritas II sort of coined the language Jeremy calling the no hardware agenda a pure software a lot of function and they you know rose to a couple of billion dollar you know in revenue you know very very successful now have the big install base that everybody wants to eat it's just again reminiscent the pure software company they're not shipping boxes they're not shipping appliances they're they're not selling direct their pure channel play there's a big tamp to just continue to do virtualization like the big question is are they going to will their focus on what they're currently doing translate into focus on multi cloud and here at this conference they're claiming yes we've heard nothing that suggests that they won't be able to but there's a lot of new players out there who are looking at that space and saying you know what I can do that too and there's gonna be a lot of invention a lot of investment and you know there's good reasons to suspect it beans gonna be able to evolve successfully but there are a few areas where I think they're gonna have to focus more time in the big part of a CEOs job is Tam expansion and you know right now there are you know a billion out of fifteen let's call it so there's a long way to go but as you point out that multi-cloud appears like it's gonna be lucrative and there's a lot of different companies coming at it from from different angles you guys tell me we look at it is this big blob yeah this is gonna be incredibly specialized very fragmented I mean you got Cisco coming at it from a networking perspective RedHat coming from a past perspective Google you know partnering everybody Amazon right now ignoring it but you guarantee they're gonna be awesome and Microsoft has to be in it because of the huge estate of on-prem you know software and there's a dozen security guys are gonna be looking at this and saying oh look data in motion that's my service now is going to get its pieces so very interesting how that's all gonna shake out it's okay so wrap it up Peter you know kind of summarize your thoughts on the space v-mon so first beam on for me a lot of customers that we're talking about solving complex problems during their digital business transformation that's always good to hear got to a billion dollars that's a great milestone for any software company good reasons is the fact that beam is going to evolve into a company like Veritas like one of the big guys this is a company that's got legs and I think that the final one that I'd say not got legs but that they've got what it takes to be able to affect this transition they probably got the execution chops look we had a user on here who effectively said if you're not using if you're CIO and you're not using veem you're not competent and you know he said that that's not that's not a bad testimonial when you come down to it yeah and then the one thing that we have not talked about which is it shines through is culture yeah you know this company has a culture that is a winning culture it's a fun culture there's an accountability associated with it and and very customer orientation solutely up so that's the winning formulas have been fun sort of watching these guys grow and interacting with a number of their customers and you saw you saw a couple years ago Veeam saying okay we're going Enterprise so I ain't so easy there's just say we're going enterprise but in interestingly even though they've somewhat retrenched from that messaging they're having success in the enterprise clearly with their partnerships with guys like HPE at Cisco and NetApp and and others and so they're just gonna let it bake a little bit and go from there position of strength which is that you know kind of s in an MB do more simply with your protection environment is not a bad story a company of any size right right and okay Peter hey you spent great working with you thank you and thank you for watching guys great job awesome go to Silicon angle comm you'll see all the news the cube net is where we host all these videos and you'll see wiki bond comm has all the research Peter recently wrote a great piece on on data protection and how that markets involving check out our Twitter at the cube and at the cube 365 Twitter handles you'll see all kinds of clips coming out of this show and other shows let's see where we got a lot coming up good for you and what do you think so I think you're seeing as I said before a very practical approach to gaining foothold and in maintaining and growing in a market I like the business model this this company has been somewhat opaque you know european-based you know the Russian founders but and and most of us businesses outside of the US and and I think they're really coming into the mainstream now and Cube helps make it more transparent yeah absolutely and right because you can ask the questions of people and you know you get you get all kinds of different answers so and we're able to have you know independence on you know guys like Justin the firm's like the four five one guys that you know Gartner coming on and and it's fun to have those guys so so it's been great thank you for watching the cube go to the cube dotnet check out the events that are coming up we got a huge huge season May and June or our busiest months take a slight break in July although you know we'll be cranking this summer as well so thank you for watching everybody we're out Dave a lot day for Peterborough's we'll see you next time

you live from Miami Beach Florida Biman 2019 brought to you by beam welcome back to Miami everybody this is the cube the leader in live tech coverage I'm Dave Volante with my co-host Peter burst we're wrapping up day two of v-mon 2019 and so we've been talking about cloud hybrid cloud data protection backup evolving to more of an automated data management environment can bring dollars here and he is in charge of really building out the VM ecosystem that he's the vice president of global alliance architecture at VM Kent great to see you again thanks for coming on yeah thanks Dave preciate so the ecosystem is evolving you know you're in a competitive marketplace but one of the things that differentiates Veeam is you know billion dollar company and people want to do business with your customers and so the ecosystem keeps growing and growing and you guys have some you know blue chip names at the top of your sponsor list we do a good job but you're not done yet so not at all and I think Dave you know it's it's really great to see how v-mon has evolved and you know in our partner ecosystem you know we have you know you talked about us hitting a billion dollars you know we rat marinelle's we hit 350,000 customers that customer number is a huge asset for us when we talked to our partners you know that is something that they're all trying to tap into right they love you know and our customers are really passionate and we have partners that come to us and they say hey look you know and that you know the bigger partners than us and they're saying hey will you please work with us will you please you know we want to do deeper integration because our customers you know are saying we're Veeam customers and and you you know you know mister partner you have to go work with teams so that so that our solutions will work better together so it's a it's a great asset to us yeah and it's it's evolved since you know it's just certainly just the first Vemma and I was at the very first one I think was we were talking was at the Aria whatever it was five years ago so so you know ecosystem is I think Jason Buffington was quoting Archimedes today and you know livre and and that ecosystem is is you know a huge opportunity for growth ok so let's get into it well first of all I want to ask you if time was interesting global alliance architecture yes so we're not talking technical architecture necessarily we're talking about what the architecture of the ecosystem or both yeah so some money you know my role my responsibilities and what my team looks after is everything technical related to our partners so veem we're a hundred percent is fee and you know ratmir and aundrea to co-founders and leaders to the company you know that that's something that they take to heart and it's something that's actually really valuable when we talk to our partners is we don't really overlap very much especially with the infrastructure partners that we have and so you know my job is to take the great products we have and make it work really well and go deep with our partners so create value with these partners there's sometimes their product integrations storage snapshot integrations we announced the width beam program two weeks ago we are together at that next with the rest of your team talking about Nutanix mine with theme which is a secondary storage integrated solution so all of those that's all part of my roles so solution architecture and product integrations you know through our partner ecosystem which which is very broad it stretches from storage partners to platform partners to other is feeds like Oracle SAT even healthcare partners yeah Peter we were excited about the width Eames stuff dat who is with Fein yours with Vemma yeah so my team is responsible for the overall architecture with Vemma it's it's really a joint collaboration within within Veeam so we have an R&D investment that's building the intellectual property that powers the you know the system under the covers my team's responsible for the broader architecture how we bring it together how we bring it to market through the channel right and and and how we bring it to our customers and that whole experience so my team is is intimately involved in that so a lot of people talk about inflection points in the industry and clearly were in the middle one way of describing it is that the first 50 years were known process unknown technology we never gonna do accounting we knew are going to do HR where you were going to do blah blah blah blah blah and there was mainframe client-server with a lot of other stuff but the whole notion of backup and restore and data protection grew up out of the complexity in the infrastructure as we move forward it's interesting because it's known technology it's gonna be cloud relatively known yes but what's interesting is we don't know what the processes are gonna be we don't know what we're gonna automate we don't know how we're going to change the business it's all going to be data driven which places an enormous burden on IT and specifically how they use data within the business so I'm gonna ask your question it's a long preamble but I'm asking the question I asked you out in there too and this is not the test but the question is look as we move forward as data is used to differentiate a business it suggests that there's going to be greater specialization in how data use is used which could and should lead to greater specialization in the role that veem and related technologies will play within the business and the question then is is the with veem approach a way to let allow innovation to bloom so that specialization can be accommodated and supported within the VM ecosystem yeah so yeah Peter good question and so I tell you that the short answer is yes the longer answer is I wasn't shorter than the short answer is yes the longer answer is it doesn't have to be with Veeam but really our goal and and what we want to empower our partners and so really the goal of with Veeam is hey we're already working across our partner ecosystem and we you know we work with with the likes of NetApp and HP and pure and Nutanix and you know and all the platform providers as well public clouds you know our goal is is to make VM ubiquitous and drive better value to our customers and through our partners right we need partners no matter what when we're working with a customer there's always there's always a workload we're protecting and we need a place to land our backup so no matter what we're always working with one or two partners in a deal and sometimes it's multiple because then you TR out to cloud storage and in other places you know with with veem what we're trying to do is is really simplify that process for customers and so make that process from the buying experience all the way through the delivery and the deployment and the management and the ongoing management day 1 and day 2 operations we want to make that all seamless and give them higher value now one thing we're looking to enable and by adding api's with veeam is we want to leverage the strengths of the partners we have and so you know I often end up in these discussions because we have a broad partner ecosystem we've already announced - with VM solutions we have a third that you know we did last year with Cisco that's in the market that's sort of similar in nature and we're gonna add more and you know the question our partners even ask us is you know you already got three of them why are you gonna add another one you know how am I going to differentiate and the answer is you know they differentiate with their own technology and and the idea is we have these open API so that they can they can build their own solutions they fit different markets and fit different use cases some are small small customer solutions some are enterprise but our goal is to enable them to be creative and how they build on top of eeeem but but have you know Veen be a core part of that solution rather so so it is a core part of solution yes apply to specific customer absolutely okay so the term seamless always you know triggers me in a way because seamless is like open right it's evolved over time and so what was seamless you know 10 years ago wasn't really seamless in today's terms so when you talk about seamless we're talking about if I understand it deep engineering right getting access to primitives through api's and creating solutions that are differentiable as a function of your partner's core value proposition and obviously integrating with meme with 350,000 customers so you're now in the ball game with with Veen customers so so so talk about the importance of api's and how that actually gets done yeah and seamless to whom to the partners to the customer to ultimately it's to the customer boom but but but there's got to be an ease of integration as well with the partners and I'd like to understand that better yeah absolutely so I'll give you an example of something we've done in the past that's that we're trying to model this with veem program after so but a year and a half as part of our 9.5 update 3 we introduced what we call universal storage API and we've talked about our version 10 there were five core features of version 10 when we announced that two years ago in New Orleans you're the first time you were you were with us at a v-mon and one of those was Universal storage API and what that means is you know we help we help our partners we help our customers ultimately by way of our partners on the primary side of integrating storage snapshots with vmware vsphere and so when we when we go to backup a vm we take a snapshot of that vm and with this with our storage snapshot integration we then take a storage snapshot of the volume that vm is on and we can release that VM where a snapshot very quickly so it's very low touch and low impact on the environment well we we introduced this API so that we could scale we had we had done our own storage snapshot and integration with you know call it 5 or 6 storage vendors over the previous seven years eight years right in the last year and a half we've added seven right and that's the scale we're talking about and allowing our partners to build the storage snapshot plug-in together right so we have a program we invite them into that program we collaborate on it they develop the plug-in we jointly test it and we release it and so we're trying to sort of take and that's been very successful as I said eight years five or six storage snapshot vendors year and a half we've done like another seven or eight so it's been very successful and we have more that are in queue so we'll be talking about more of these as time goes on in the very near future with the width beam program we're looking to do something very similar it's gonna be an invite-only program realistically the secondary storage partner is this the universe is probably 20 the logical universe for us is probably 10 to 12 so it's not going to be huge but it's gonna be impactful for our partners and so we'll invite them into the program we'll have an agreement of us working together we'll jointly develop and test it and we'll bring it to market together at the end of the day you know both our partner and veem we have our name on it and I'm sure you heard from rat mayor and Danny and others right we have our NPS score which we really really value and it's really high it's best in the industry and if we're putting our name on a solution in the market we also want to make sure that we're working on it together in it you know it really goes through the rigor of what it takes to bring a Vemma solution tomorrow actually you know what nobody's talked this week this week about the NPS core if they maybe they have in the keynote so that it might have missed it but well I was in the keynotes what is it today well yeah so so an NPS score is basically you know from from 0 to 100 it's it's you know we'll a customer reference you or recommend you right right and so ours is 73 ok the industry the the general average in in in our space is about 28 to 30 so we're about 2 and a half times that that's core you know and that's in Frank Zubin said to me one time it's easy to have a high NPS core if you're a one product company but you're not a one product company no no we've we've evolved substantially I mean you know we've we've added agents to cover physical workload we've we've added cloud support we've added other applications we've added veem availability Orchestrator we've added beam backup for office 365 we have VA C which is the availability console for our service providers which has cloud connected it's a very broad portfolio everything comes back to beam backup and replication as the flagship foundation but we have all these other products that that now help our customers solve their problems the reason we were so excited about this with wid theme is this notion of cloud and hybrid cloud and you talk about programmable infrastructure you really have been pushing just bringing the cloud experience to your data talking about that for a while and part of that has to be infrastructure as code and it can't really do that without open api's and this sort of seamless integration well the cloud is testing us with you as well the cloud is a really an architecture for how you're going to distribute work as opposed to how you can centralize Handicap I think for a long time we got it wrong it's all presumed and it's all gonna go to the center we're in fact when you get that level of standardization and common conventions and the technologies are built to make a tea that much easier it allows you to distribute the work a lot more effectively get the data closer to where the works going to be done and that is enormous implications for how we think about things but it also means that we when we talk about bringing the cloud to the data that the data has to be there the data services that make that data part of a broader fabric have to be there and it all has to be assured so that the system knows something about where the data is and what services can be applied to it in advance of actually moving the workloads that suggests ultimately that the technology set that veem is offering is going to evolve relatively rapidly so the whole notion of you know with V today for secondary storage but I could see that becoming something that you guys take two new classes of data service providers pretty quickly I don't want you to pre-announce anything but what do you think yeah Peter I think I think you're really on to something and when we when we sort of look at the worlds right the infrastructure world were in you know and and certainly some of our partners would draw a slightly different picture but we see Veen as as the common thread in the middle right because at the end of the day and I think you mentioned it as you were just talking there you know when we talk about hybrid cloud right we see now our customers especially commercial and enterprise and large enterprise customers it is it is a very heterogeneous environment it's multiple hypervisors different storage platforms it's multiple cloud providers because they're picking best to breed for the workload and so they need a platform that's got really breadth in depth of coverage and so the the one common thread we weave between there is Veeam right so if if we are that data protection layer as I mentioned before you know we're in the middle we're protecting a primary workload and we're writing our data to a secondary workload but in the middle is Veeam and so that workload we're protecting on Prem cloud secondary data centers theme is the thread in between there you can move that data around and wherever that is we can make use for now I'll give you a good example today you know let's say we're protecting a visa or workload on Prem right we back that up to it to assist them locally so we can have fast restore but ultimately we tear that out bean cloud tier capacity tear tear that's AWS so we can we can actually recover workloads in Atos one or two we have directory store which would take a backup from on-prem and directly move it there for DRAM migration purposes or we can simply consume that that backup that's now up in the cloud because Veen backups are self-describing we can lose the system on Prem and recover it so your point about making the data close to your workload with with veeam in the middle we enable that for our customers regardless of where they want to go yeah so we think that that's going to change the mindset from protection to assurance so assure your data is local and then it's the right data it's Integris and all the other things and then ultimately you know move it and back it up to some other site so it's but it's a subtle switch it's gonna be interesting to see how it plays out this is obviously well and as we talked about as you need to begin to protect things like containers like functions that come and go super quickly assurance has more meaning because there's the security threats and if you can help solve those problems through your partners through automation spinning containers up and down making it harder for the bad guys to you know a target a specific container raising essentially the cost so lowers their ROI that is a new game yeah and and I'll call out one thing a rat mayor I thought did a really good job on stage yesterday in his keynote he popped the slide which talked about the universal storage API and with theme and it had all our partners sort of around that you know that that I think he Illustrated our strategy which is hey we're focusing on the core parts of backup and replication and helping the core parts the data protection we're gonna partner with everything else that's adjacent to that we're not going to go solve maybe some of the security problems ourselves we're gonna enable some hooks secure restore maybe as an example we've announced you know in the technology keynote yesterday we announced a new API that allows partners to come in and crack open Veen backups and take a look at them one of the things could be deep inspection so you know our strategy and our goal is really to be open to our partners so that they can come in and add value and again our our goal for our customers is give them choice so give them choice of to choose best-of-breed solutions don't go do it and say hey you got to go use partner a you know hey we're gonna we're gonna have an API that others can build to and you go choose your best debris partner or your platform technology choice well and with 350,000 customers you've got a big observation space so guys have always been customer driven can give you the last word on vivant 2019 you're our last guest then we're gonna wrap with a little analysis on our end but give us the bumper sticker yeah I think the bumper sticker is hey you know we've you know from a business perspective you know we hit a billion dollars in bookings we have hit 350,000 customers the Innovation Train is really moving our Veen clouds here that we announced with update four earlier this year has gone way beyond our expectations and and we're looking to continue to build on that momentum so we're just super excited you know we if I'm the closer I'll say thanks to all of our sponsors we have a lot of great sponsors and on the cloud side on the on the Alliance partners side the channel side you know it's just it's it's a testament to where we are as a companies yeah and you're building out a great ecosystem congratulations on that and and good luck going forward and we'll see you around at the shows it's great it's great to have you guys right thank you all right you're welcome all right keep it right there everybody Peter and I went back to wrap right after this short break and watching the cube live from V Mon 2019 from Miami we'll be right back

>> live from Miami Beach, Florida It's the que covering demon 2019. Brought to you, by the way, >> Welcome back to Vima on 2019 in Miami. Everybody, we're here at the Fountain Blue Hotel. This is Day two of our coverage of the Cube, the leader in live Tech. And I'm David Dante with Peter Bors. Pippen. Jay Raj is here. He's the vice president and CEO of Make A Wish America. Just that awesome foundation nonprofit people. Thanks for coming on the Cube. >> Thank you for having me appreciate it. >> So make a wish. Children with wishes and have terminal illnesses. You guys make them come true. It's just a great organizations. Been around for a long time, I think, since the early eighties, right, >> 39 years and going >> years and hundreds of thousands of wishes made. So just how did you get Teo make a wish that all come about >> it? It wasn't interesting journey. I was consulting in I t for multiple big companies. And, you know, two years back, it was through a recruiting channel that I got an opportunity to start some conversations as the CIA and make a wish. Uh, the thing that got me in the opportunity was predominately about enterprises and just to give you a little bit off, make official operations. Make a Wish was Founded and Phoenix, Arizona. And but we also operate a 60 chapters across the United States that it is 60 chapters each of the chapter there 501 C three companies themselves with the CEO and abort. Essentially, it is 60 plus one. The national team kind of managing. All of the chapters are helping the chapters. National does not do any wish. Granting all the wish planning happens to the chapters. But National helps the chapters with the distribution of funding models brand. And thanks for That's a couple of years back in the national board talked about in our dream and mission, which is granting every eligible child the notion ofthe enterprise. You know, working as an enterprise came into four and it being a great piece off providing shared services and thanks for that. So I was brought on board and we took on I would call as the leader today said and dashes dream off. Bringing together all the 60 chapters and the city chapter's essentially are split across 120 locations. So Wade took on a project off. You know, combining our integrating all of their infrastructure needs into one place. And Phoenix without ada, sent a provider. You know, we worked with a partner. Phoenix. Now fantastic partners >> there. We had them on the other day. >> Yep, yep. Yeah, MacLaren. I mean, and the team, they did a great job. And, you know, when we had to move all of the data, everything from the 60 chapters applications everything into a centralized data center, locations that we managed right now from Make a Wish National office and provide a service back to the chapters That gives you a little bit off. You know, from behind the scenes. What happened? >> You provide the technical overview framework for all the 60 chapters. >> It almost sounds like a franchise model. >> It's what we call a Federated model back in the nonprofit. >> But but but but because make a wish is so driven by information. Yep. Both in the application as well as the programs to deliver thie brand promise. And the brand execution has got to be very, very closely tied to the quality of a shared services you provide >> exactly. Exactly. And like I said, the reason I talked about them being a separate companies themselves is you know, as I always say to my 60 CEOs, Ah, I should be able to provide the services because they wanted, because they have a choice to go outside and have their own partner. Another thing for that which they can. But they would want to work with the national team and get my, you know, work through our services rather than having have to because of the very it's A. It's a big difference when it comes to, but I've been lucky on privileged to you have these conversations with the CEO's. When I start talking to them about the need for centralization, the enterprise society assed much, there are questions when he start leading with the mission and the business notion of why we need to do that, it's It's fantastic. Everybody is in line with that. I mean, there's no question, then, as toe Hey, guys, uh, let me do all the Operation Manisha fight and leave it to me and I'll in a handler for you, and I let you guys go to what you do best. which is granting wishes. So then it becomes it doesn't become a question off, you know, should be a shouldn't way. And of course, to back that up. But I was talking to the dean, folks, It just solutions. Like VMware, Veeam. It makes it much simpler even from a cost prospect. You not for me to manage a bigger team s so that I can take those dollars and give it back to the business to grant another wish. So it's it's pretty exciting that >> way. So you set the standards. Okay, here's what you know, we recommend and then you're you're saying that adoption has been quite strong. Yeah, I remember Peter. Don't say easy. I used to run Kitty Sports in my local town in which is small town. And there was, you know, a lot of five or six or seven sports, and I was the sort of central organization I couldn't get six sports to agree that high man is 60 different CEO's. But that's okay. So not easy. But so how were you able to talk leadership or leading as we heard from Gino Speaker today? How were you able to get those guys, you know, aligned with your vision. >> Uh, it's it's been fantastic. I've had a lot ofthe good support from our executive came from a leadership team because leadership is always very important to these big initiatives are National board, which comprises off some of the that stuff best leaders in America and I have the fortune toe be mentored by Randy Sloan, who used to be the CEO of Southwest. And before that, you see a global CEO for, uh, you know, Popsicle. You know, he always told me, but but I mean CIA job. One thing is to no the technology, but completely another thing. Toe building relationships and lead with the business conversation. And so a typical conversation with the CEO about Hey, I need to take the data that you have all the I t things that you have and then me doing it. And then there are questions about what about my staff and the's conversations. Because you know, it's a nonprofit is a very noble, nice feeling, and you wouldn't want the conversations about, you know, being rift and things like that are being reduced producing the staff and thinks of that. But you know as he walked through that and show the benefits of why we doing it. They get it. And they've been able to repurpose many off the I. D functions back in tow, revenue generation model or ofhis granting in our team. And in many cases, I've been ableto absolve some off their folks from different places, which has worked out fine for me, too, because now I have kind of a power user model across the United States through which I can manage all these 120 locations. It's very interesting, >> you know, site Reliable and Engineering Dev Ops talks about thie error budget or which is this notion of doo. You're going tohave errors. You're going to have challenges. Do you want it in the infrastructure you wanted the functions actually generating value for the business? I don't know much about Make a wish. I presume, however, that the mission of helping really sick kids achieve make achieve a wish is both very rewarding, very stressful. He's gotta be in a very emotional undertaking, and I imagine it part of your message them has got to be let's have the stress or that emotional budget be dedicated to the kids and not to the technology >> completely agree. That's that. That's been one of my subjects, as you asked about How is it going about? It's about having the conversation within the context of what we talked about business and true business. Availability of data. You know, before this enterprise project data was probably not secure enough, which is a big undertaking that we're going down the path with cyber security. And you know, that is a big notion, misplaced notion out there that in a non profits are less vulnerable. Nobody. But that's completely untrue, because people have found out that nonprofits do not probably have the securing of walls and were much more weight being targeted nonprofits as a whole, targeted for cyber security crimes and so on and so forth. So some of these that I used to, you know, quote unquote help or help the business leaders understand it, And once they understand they get it, they ableto, you know, appreciate why we doing it and it becomes the conversation gets much more easier. Other What's >> the scope of the size of the chapters is that is a highly variable or there is. >> It is highly variable, and I should probably said, That's Thesixty chapters. We look at it as four categories, so the cat ones are what we call the Big Ice, the Metro New Yorkers and Francisco Bay Area. They're called Category one chapters anywhere between 4 1 60 to 70 staff. Grant's close to around 700 wishes you so as Make a Wish America, we ran close toe 15,600 wishes a year, and cat ones do kind of close to 700 15,600 400 to 700. And then you get into care to scare threes and cat for scat force are anywhere between, you know, given example Puerto Rico or Guam territory there. Cat Force New Mexico is a cat for three staff members Gammas operated by two staff members and 20 volunteers. They grant about 3 2 20 12 to 15 which is a year, so it's kind of highly variable. And then, you know, we talk about Hawaii chapter. It's a great example. They cat once predominate because of the fact that you know, they they do. There's not a lot ofthe wishes getting originated from how I but you know, Florida, California and how your three big chapters with a grand are a vicious ist with a lot of grant, you know, wish granting. So there's a lot off, you know, traffic through those chapters >> so so very distributed on diverse. What's the relationship between data and the granting of wishes? Talk about the role of data. >> Should I? I was say this that in a and I probably race a lot of fibrosis and my first introductory session a couple of years back when I John make a wish with the CEO's uh, when we had the CEO meeting and talk to them about I leaders the days off making decisions based on guts are gone. It has to be a data driven decision because that's where the world is leading to be. Take anything for that matter. So when we talk about that, it was very imperative going back to my project that the hall we had all of the data in one place or a semblance off one single place, as opposed to 60 different places to make decisions based on wish forecast, for example, how many wishes are we going to do? How many wishes are coming in? How's the demand? Was the supply matching up one of the things that we need to do. Budget purposes, going after revenue. And thanks for that. So data becomes very important for us. The other thing, we use data for the wish journeys. Essentially, that's a storytelling. You know, when I you know, it was my first foray into for profit Sorry, nonprofit. And me coming from a full profit is definitely a big culture shock. And one of the things they ask us, what are we selling? Its emotions and story. And that's our data. That is what you know. That's huge for us if we use it for branding and marketing purposes. So having a good semblance off data being ableto access it quickly and being available all the time is huge for us. >> Yeah, and you've got videos on the site, and that's another form of data. Obviously, as we as we know here, okay. And then, from a data protection standpoint, how do you approach that? Presume you're trying to standardize on V maybe is way >> are actually invested in veeam with them for a couple of years right now, as we did the consolidation of infrastructure pieces Veeam supporters with all of the backup and stories replication models. Uh, we're thinking, like Ratmir talked about act one wi be a part of the journey right now, and we're looking at active. What that brings to us. One of the things that you know, dream does for us is we have close to 60 terabytes of data in production and close to another 400 terabytes in the back of things. And, uh, it's interesting when they look about look at me equation, you think about disaster recovery back up. Why do you need it? What? The business use cases case in point. This classic case where we recently celebrated the 10th anniversary ofthe back wish bad kid in San Francisco, we have to go back and get all the archives you know, in a quick fashion, because they're always often requests from the media folks to access some of those. They don't necessarily come in a planned manner. We do a lot of things, a lot of planning around it, but still there are, you know, how How did that come about? What's the story behind? So you know, there are times we have to quickly go back. That's one second thing is having having to replicate our data immediately. Another classic case was in Puerto Rico. There was a natural disaster happened completely. Shut off. All the officers work down. We had to replicate everything what they had into a completely different place so that they could in a vpn, into an access that other chapters and our pulled in to help. They were close to 10 wish families close to 10 which families were stranded because of that. So, you know, gaining that data knowledge of where the family is because the minute of his journey starts. Everything is on us till the witch's journey ends. So we need to make sure everything is proper. Everything goes so data becomes very crucial from those pants >> you're tracking us. I mean, if you haven't been on the make a Wish site is some amazing stories. There I went on the other day. There's a story of ah, of 13 year old girl who's got a heart condition. Who wanted to be a ballerina. A kid with leukemia five years old wants to be a You want to be a chef. My two favorites, I'll share What? It was this kid Brandon a 15 year old with cystic fibrosis. I wanted to be a Navy seal. You guys made that happen. And then there was this child. Colby was 12 years old and a spinal muscular issue. You want to be a secret agent so very creative, you know, wishes that you ran >> way had another wish a couple of years last year in Georgia, where they wish kid wanted to go to Saturn. Yes, yes, it was huge. I mean, and you know the best part about us once we start creating those ideas, it's amazing how much public support we get. The community comes together to make them wish granting process. Great. Now. So I got involved in that. They gave the wish Kato training sessions to make sure that he is equipped when he goes into. And we had a bushel reality company create the entire scene. It was fabulous. So, you know, the way you talk about data and the technology is now some of the things I'm very excited about us usage off thes next Gen technology is like our winter reality to grant a wish. I mean, how cool would that be for granting a wish kid who is not able to get out of the bed. But having able to experience a the Hawaii is swimming. Are being in Disney World enough a couple of days? That's That's another use case that we talked about. That other one is to put the donors who pay the money in that moment off granting, you know, they are big major gift, uh, donors for make a wish. Sometimes we were not able to be part of a fish, but that would be pretty cool if you can bring the technology back to them and you know not going for them. You know pretty much everybody and make the ass through that rather than a PowerPoint or a storytelling, when the storytelling has to evolve to incorporate all of that so pretty excited >> and potentially make a participatory like, say, the virtual reality and then even getting in more into the senses and the that the smells. And I mean this is the world that we're entering the machine intelligence, >> which you still have to have, But you still have to be a functioning, competent, operationally sound organization. There've been a number of charities, make a wish is often at the top of the list of good charities. But there were a number of charities where the amount of money that's dedicated to the mission is a lot less an amount of money, dedicated administration of fundraising, and they always blame it. Systems were not being able to track things. So no, it's become part of the mission to stay on top of how information's flowing because it's not your normal business model. But the services you provide is really useful. Important. >> Sure, let me percent you the business conundrum that I have personally as a 90 leader. It takes close to $10,400 on an average to grant a wish. Uh, and, uh, partly because of me. But being part of the mission, plus me as a 90 leader wanting to understand the business more, I signed up. I'm a volunteer at the local Arizona chapter. I've done couple of expanding myself, and, uh, the condom is, if asked, if you want to go, uh, you know, do the latest and greatest network upgrade for $10,400 are what do you want to, uh, you know and make the network more resilient cyber security and all that stuff. What do you want to go grant? Another wish as a 90 leader probably picked the former. But as a volunteer, I would be like, No, it needs to go to the kid. It's Ah, it's It's an interesting kind of number, you know? You have to find the right balance. I mean, you cannot be left behind in that journey because at many points of time s I talked about it being a cost center. It being a back office. I think those days have clearly gone. I mean, we we evolved to the point where it is making you steps to be a participant b A b a enabler for the top line to bring in more revenues, tow no augment solutions for revenue and things. For that sofa >> rattles the experience or exact role citizens. And in your case, it's the experience is what's being delivered to the degree that you can improve the experience administratively field by making operations cheaper. Great. But as you said, new digital technologies, they're going to make it possible to do things with the experience that we could even conceive of. Five >> wears a classic example. Williams and Beam. I couldn't have taken the data from 60 chapters 120 locations into one single location manageable, and it reduced the cost literally reduce the cost of the 60 instances in one place without technology is like, you know what Sharia virtual machines. And and then to have a backup robust backup solution in a replication off it. It's fantastic. It's amazing >> there. And that's against here. You could give back to the dash chapters and backing, But thanks so much for sharing your story. You Thank you. Thank you. You're welcome. Alright, keep it right there. Buddy. Peter and I were back with our next guest. You watching the Cube live from V mon from Miami? 2019. We're right back. Thank you.

>> Narrator: Live from Miami Beach, Florida, it's theCUBE. Covering veeAMON 2019. Brought to you by veeAM. >> Welcome back to veeAMON 2019, in Miami. My name is Dave Vellante, I'm here with Justin Warren as my co-host. Simon Robinson here is the Senior Vice President, 451 Research, Simon it's great to see you, thanks for coming to the cube. >> Thanks for having me. >> So is this your, is this right, your first veeAMON. >> It is, it is, first veeAMON, the first time in Miami, first time on theCUBE. So kind of bucket list check. >> Hey, got to give you a sticker here then, so here you go, thank you for coming on. And of course you've got the veeAM party tonight, which you may have been to some other veeAM parties at other shows, but-- >> Simon: I know them by reputation. >> Yeah, they're good. So looking forward to that. Two days, what have you learned here in the last couple of days, what are your impressions? >> Yeah, my impressions are that this is a conference that reflects the type of company that I think veeAM is, and veeAM's a little atypical for a technology company in this space, they didn't go down the traditional route, they had a very kind of different model right from the get-go, but what I see is real grass roots innovation, and veeAM has always been short on rhetoric, short on hype, and long on actually delivering the products and the capabilities that customers want, and it's been great to see examples of how that's playing out at the show, and we heard Ratmir talking about innovation, and 451 Research, we're an analyst firm focused on understanding the impacts of innovation, we provide data and insight around the technology innovation lifecycle, and it's always been, we've covered veeAM from pretty much day one, and it's always been clear to us that veeAM is a pretty special company, not just you have to be in the right place at the right time with the right product, but you also have to do it in a way that, they're kind of table stakes, you've got to do it in a way that actually engages and empathizes with what a customer is looking to achieve, and I think they've got that at the grassroots level, the veeAM admin level, a decade or more ago, and really have doubled down on that, so it's been awesome to see some of the examples of that at the conference this last couple of days, to have a general session with the eight demos. (laughing) >> And they all worked. >> They all worked. >> All of the eight!. >> I was terrified when they wheeled out the tub of water and it was like, they were dropping a laptop in there. Hey, you know, it was awesome and I think Ratmir is talking around, this being Act Two of veeAM's journey and veeAM's story. But firstly, lets kind of pay tribute to what they did in Act One. I think for any company to build a billion dollar revenue business software is a phenomenal achievement. But to do it in the data protection space? It's even more so. >> It's on backup, possibly the most boring thing ever, and they've kind of made it exciting. >> They used to say that backup was, well they used to say two things about backup. Firstly it's an insurance policy. And secondly, it was the one part of the IT environment that even storage people found boring. (laughing) But I mean, just see the kind of energy, enthusiasm, passion, of the folks here. That really isn't the case. >> That's true. It's been one of those boring but important factors. And then, veeAM's ascendancy, I've said this many times, has coincided with the birth of virtualization. We were consolidating physical servers because they were under-utilized, but then the backup had to be completely rethought because you didn't have enough band-width in the servers, and the capacity to run a backup job, and here comes veeAM, and it's just perfect fit, boom. Takes off. Now you've got Act Two, which is cloud. And I feel like it's jump balled, to use a U.S. basketball analogy, for you-- >> Simon: No idea what that means. >> --folks who don't follow basketball. (laughing) But it's "start over," right? And so, everybody's going after cloud, multi-cloud hybrid. And so, do you feel as though veeAM can replicate a success in what Ratmir's calling "Act Two" and draft from "Act One"? And one of the key factors, what's the tail wind for them, and what are some of the head winds. Certainly competition, we're going to' talk about that, but what are some of the other things that you guys see in your research? >> Yeah, so I think, I mean, first off, I think the hybrid cloud is a reality. Our research tells us that 60% of organizations are looking to, or characterize their strategy as being hybrid cloud strategy. But they're really struggling with actually enacting that and doing that in a processed, organized, deliberate way. We got a lot going on in the multi-cloud world, but multi-cloud is often an accident rather than something deliberate. It just turns out that they've got all these assets across all these different-- >> Dave: Multi-vendor, "Oh, I've got all these clouds!" >> That's right, that's right. Again, go back a decade, and how relatively straight forward the data and application environment seemed, right? I mean you had your application, it was probably on-prem, it really on a server that was connected to this bit of tin, and-- >> Little did we know at the time, right? >> Yeah, and fast forward to today, and data is just everywhere. So I think the tailwind for a company like veeAM is that, obviously, there's always going to be a need for backup, but I think that the conversation is evolving from one around data backup into one of data management, because you can only manage the data in your environment if you understand where it is, what its value is, what the potential exposures are, and I think that's why we see a big opportunity in managing data across this much more diverse and broader environment. >> So given that, do you think customers are better able to manage their data environment now than they used to be, or is it actually getting worse because now it's a much more dynamic and disparate environment. People weren't that great at it beforehand, have they gotten better, or not? >> It's hard to generalize. I think, in the main, customers acknowledge that they do a pretty bad job of managing it on a holistic basis. And I think we are seeing many organizations do it on a piece by piece basis. I think things like GDPR have been a wake-up call that, "Hey, your data is your responsibility!" And whether that data is on your facilities or it's in somebody else's, that doesn't matter. It's still your responsibility. So that was kind of a little bit of a wake-up call for organizations, certainly in Europe, and I think we're going to' see that replicated across the region also. >> We had the rise of Ransomware as well, which was actually the best advertisement for backup that you could ever have had. >> No doubt. >> Absolutely. >> Absolutely. >> These, we talk about the shared responsibility model, I mean, to your point, Simon, I mean, it's like security, right? I mean, somebody misconfigures an Amazon EC2-- >> Simon: That's right. >> -okay, it's not Amazon, it's the shared responsibility, and the same thing with the GDPR, malware. >> It really is, but I think, when we think about what the major challenges that just about every business faces, it's how do they scale their operations in a way that's going to' allow them to really take advantage of this thing we're calling "Digital Transformation," I know it's an over-used term, but-- >> Dave: But it's real. >> It is real, it is real. And I'll research, we asked a question in a survey recently, which is, "What is your organization's single biggest barrier?" And it's, "We don't respond quickly enough to the business." It's the biggest objective, but it's also the most difficult barrier to overcome. And I think we're only going to start to address this if we can fundamentally have a different look at how we scale operations, and that's across the application estate, across the infrastructure, it's also across data, right? And it's modernized, and it's transforming the way we think about managing data, and it's, we don't want to repeat the mistakes of the past and end up with a zillion silos that all have a person that needs managing that silo, that environment. We've done that. We don't want to, as we move to multi-cloud, and we acknowledge that data and applications are going to' be in a greater diversity of locations, we have to have a model that scales to managing across those environments. And it's that kind of consistency of approach that I think the industry is lacking, but there's definitely an awareness that we need to address though. >> Yeah, so given that there's that awareness and there's a need there for the market, there has been a refresh in data protection in that part of the industry. Nothing much was happening for probably a good 10 years. David LaMein was kind of the last big disrupter that we had in that marketplace. And then it feels like overnight, everything changed. And suddenly there were a whole bunch of competitors all trying to go after this data-protection market, and veeAM being one of them. So with that challenge for customers happening, and this dynamic market, how do you see the market dynamics evolving as we go through what veeAM calls its "Act Two," and people start moving to this hybrid cloud. What does that look like from your research? >> I think from a customer's perspective, it is often actually just perplexing. I mean, where do you start? How do you think about this on a strategic basis? And again, some of our research has pointed out, highlighted that, again, it's kind of obvious, but, how do we get better alignment between IT and the business? And when we asked about that in the context of digital transformation, it was the businesses, it was the respondents that said, "Yes, our IT strategy is being developed in lock-step with the business," right? Those are the companies that feel like they can, that they have a good handle on this digital transformation. Data transformation. And we do see a bit of a, almost kind of a schism opening up. There is a kind of digital leaders, and there are definitely digital laggards that are really, really struggling with this. And I think that, to me, means opportunity. I mean, there's opportunity for vendors to come here, to come in here and address it. I think with data protection specifically, if you'd have said 10 years ago that there was almost kind of a Cambrian explosion of start-ups and new companies in backup recovery, and data protection, DR. That sounded like madness a decade ago. You know, we've seen absolute explosion, huge number of companies coming together, coming to market with real innovation, which ultimately, I think, is going to' be good for customers. I think there's probably too many for the market to sustain at this point, 'cause all these new entrants, none of the incumbents are going away. But I think it's going to' be very much a partner-centric kind of success. There's a realization I think from, certainly from the hyperscale cloud providers that they're not going to be able to do this on their own, right? They're going to' have to work with "legacy" incumbents. These guys definitely have a role to play. I mean, I was just in a session earlier today talking about VTL in the cloud. >> Dave: Yeah. >> I mean (laughing) VTL?! In the cloud?! (laughing) >> Legacy processes, they're hard to kill. >> But the more this evolves, the more it seems like the public cloud is starting to resemble kind of the on-prem world in some ways. >> Well that's interesting. You know I was in London a couple of weeks ago for the AWS summit and Matt Garman, who's the AWS exec, I think he's the guy who first launched EC2, he was the product manager at the time. Now he's the senior executive. He said, "We believe the vast majority of customers will eventually migrate all workloads into the cloud." And then it was, "But," and this is the "but" that they wouldn't have acknowledged two years ago, we realize that its a hybrid world-- >> We can't do this ourselves. >> And then they talked about snowball, and outpost, and all these other things that they're doing. And Microsoft has always had a different posture. Of course it has a huge on-premise state. But let's talk a little bit about the horses on the track. So you were mentioning some of the legacy backup guys, all the start-ups coming in. There's been over a billion and a half raised for data protection. So you've got Veritas, Dell EMC, IBM with its Tivoli business, it's done some stuff with Catalogic. And then you've got Cohesity and Rubrik trying to get escape velocity, so they got tons of cash, having big parties, trying to replicate that marketing momentum. And you've got veeAM, has, to your point, Simon, built a billion dollar software business, okay. And is now saying, "Okay, we're going into the next wave." >> And profitable! I was speaking with Ratmir this morning, and they were actually cash-flow positive and on gap-basis as well, they're making money! >> There's nothing more atypical than-- >> I know! >> --a start-up type company that's making money. >> And you've got specialists. You've got Drover in there and Zerto-- >> Simon: Yeah, you've got Zerto, you got, >> --you know, a lot of guys, Amantis just got taken out by Cohesity, so. How do you guys see that competitive market shaking out, Dave Russel did the bubble chart, Ratmir showed it yesterday, 15 billion. Is the tam big enough to support all these guys? What do they have to do to get return for their investors? We're talking IPO's in the future before the window closes. It's getting hairy. >> It is, and you know, certainly some of those incumbents are not without having their challenges. I think it's incumbent on them to listen to what customers are asking for. Customers are moving to the cloud, right? They're going to' do that with or without the legacy guys. So they have to get on-board with that and help manage that process for customers. I think what I like about some of the newer guys, the Rubrik's, the Cohesity's, is they are talking about this bigger picture, this issue that, we said at the start, that many organizations acknowledges is a real challenge, and that's having an overall view into their data estate, their data assets. But for many different reasons, it's always been very, very difficult to crack that on a holistic basis. These guys are putting together some compelling stories, some compelling products to do that, and customers are definitely buying it. Now it's not on the scale that they're buying Veeam on a very tactical basis, so I think the challenge for Veeam is to evolve their own proposition from being pretty tactical, important, absolutely, but to kind of move up the value chain from there. And I think we are starting to see many examples of how that is coming into play with some of the announcements we've had at the show today. >> Yeah, I mean, to your point. A billion dollars profitable, 350,000 customers, and a modern sort of approach. >> Yeah, absolutely, absolutely. We've heard simplicity so many times over the last couple of days, but to me when we talk about if the challenge is operational scale, you can't do that without simplicity. And I think the fact that they acknowledge that from a very early date, we speak to a lot of, you know, customers overall, but lots of veeAM customers. Every single one says, "I love the simplicity." It works, it just works. You know, it's these kinds of things that they really do matter, because, not just because it just sounds great, but actually it lets, it either lets the administrator do other things, it's freeing up their time, or it allows a different part, maybe a less experienced or different type of professional to come in and manage the environment and not have to have a PhD in storage and backup and all those things that made this such a human capital-intensive process in the past. >> Easy and simple, they're easy, things to claim, and many companies actually try to claim that they're either easy or simple. It's really difficult to actually deliver on. >> That's right. >> But when you have customers coming back to you and telling you, "You are simple and easy to use," That's when you know that you've got it right. >> What I like about veeAM's messaging is, I've heard it a lot this week, is it's, start with backup. It actually is all about the backup, and you don't hear that from a lot of the upstarts, they're like, "No, no, no, backup. It's all about the data management." It's this sort of vision, these guys used the term "aspirational," almost as a pejorative. >> Right. >> So it's kind of interesting to see that competitive battle and then you've got the legacy guys trying to hang onto their install base, maybe making some announcements, I mean, Dell EMC just made a bunch of announcements, and kind of came out and admitted, "Hey, we took our eye off the ball." Obviously Veritas has a huge install base that everybody's trying to attack. IBM with Tivoli. >> There's a new CEO at Commvault. >> Yeah, and Commvault. We, I don't want to leave them out of the equation, right? They're doing their enterprise piece. And they've always had a little different angle on this space, so, there's a lot of action going on here. 15 billion, half of that is probably backup. >> The challenge is that this isn't a homogenous market, right? >> Dave: Right, very fragmented. >> There are just so many different things that we need to protect. There are so many different ways we can protect them, that soon just started getting into the details, that's when it starts, the market starts to stratify. >> And with cloud and new programming-- >> And people keep creating new ones, you know, object storage comes up, and then we've got no sequel databases that are now happening. >> Microservices, kubernetes, protection-- >> The whole container thing which we haven't really heard an awful lot about this week, I think. I mean, I'm looking forward to seein' how veeAM's story evolves there, but if we do accept that containers, kubernetes is going to be the new middleware that connects a new breed of infrastructure to a new application paradigm, if you like, then that's going to' need protecting. So I think we talk about it, backup, as being tactical, but actually it is a start of a journey, and also, I think one thing that's come out from this last couple of days is the importance of DR, and that's absolutely reflected in our research when we ask about, "What are big challenges in the storage and data arena, DR is a top two challenge every single time. It's too expensive. It's too difficult to run, to build, to test. I've been hearing that for 15, 20 years, right? And we're still not there. >> You can't automate the testing, it's too dangerous to fail over and fail back, so we don't do it, and we don't test it, so we clearly haven't cracked this one as an industry, and there is massive latent demand, I think, and I think, as we think, I mean who can tolerate any sort of down time for any sort of application, right? It just becomes a prerequisite to have applications always on-line. You know, that prerequisite for effective DR is going to' continue. >> Okay, guys, we got to' go. Thanks very much, Simon, for coming on theCUBE. >> Simon: Hey, great! Great to be here! >> Great to have you. All right, keep it right there, everybody. We'll be right back with our next guest, you're watching theCUBE, live, from veeAMON, 2019, Miami. We'll be right back. (theme music)

live from Miami Beach Florida Biman 2019 brought to you by beam welcome back to sunny Miami everybody you're watching the cube the leader in live tech coverage we like to go out to the events extract the signal from the noise and we're here at Vemma on 2019 I'm Dave Volante with my co-host this is day 2 Peter Burris and I have been covering wall-to-wall coverage with the cube folks from net APIs are here Jeff McCullough who's the vice president of Americas partner sales for net app and our good friend Keith Norby who runs alliances for net up guys great to see you thanks for coming on thanks for having us so Keith let's start with you V has been a partner of yours for a while now you guys go to market together year you have always been very partner friendly particularly when it comes to data protection but what's the state of the partnership today yeah this is something that we'd looked at a couple years ago and got into a very much more strategic relationship with veem over a year ago kind of work through a lot of ways to reconnect and establish a better together and this is something that we think is a strategic opportunity is kind of backed by a lot of the data you see at this show talking about you know organizations are gonna change roughly 60% of the organization is going to change their platform because of cost complexity reasons and together we've been working with Veeam to figure out how to deliver data protection for a data fabric and and IDC validates that in a number of ways that we can unpack here on this on the show or in the conversations with customers and and we've gotten great reaction to it and Jeff you lead America's partner sales from North America South America the whole kit and kaboodle talk more about your role sure well my responsibility is net at partners I am I'm successful when our partners successful are successful so everything I do is all around putting our partners in the position of you know executing being successful within that brand certainly being profitable right having profitable strong businesses and and growing right growing and taking taking market share and and helping them expand and grow their respective business law you guys have dramatically increased the percentage of your sales that come through the channel over the last you know 10 10 12 years yes pretty significantly and there's a fundamental part of your strategy stager at this executive level so yeah for sure you know channel is its core to what we do you know when we go to market you know with developing our products or executing our marketing plans it's all around how do we go execute with partners right whether it's the tools the partners need the pricings the programs to help them go engage in the market that leads to man generation and we're at various stages in all these but you know what I think you'll see consistently from the partners that you know certainly will talk and talk about their net businesses we generally lead in profitability across our partner base and we absolutely lead in terms of total profitability when you include things like services attached and how we go and execute on us partner delivered services strategy so you know from I always say NetApp is it's not just a product category it's a whole economy for our channel and it puts people to work it allows them to expand and grow their teams and it's it's a critical part of many many of the partners that are here today at veeneman certain v-mon and and certainly in the marketplace and your partner friendly and assess that you don't have a huge services organization that's competing with your channel i mean that's a jerk yeah we put partner services in the forefront of everything we do Keith you talked about better together yeah what does that mean just in terms of engineering integration go to market I mean how did you sort over the last two years you know get better together what specific actions were you guys taking I think you got to look at it first from kind of the customer in the markets in and you got a look at what's the dynamic that requires change right that sort of shapes what your PRD and your Mardis are to make a product in this case you know we've got platforms that have incredible snapshot technologies so to me it really starts there with simplifying the way that you get the first copy of data and then simply working with the strengths that veem has and their platforms and making sure that we have great option ality between our replication and other snapshot technologies their replication tech to be able to give a level of flexibility for this data fabric to come to life you know no matter if you've got the traditional data center that's got these enterprise apps like at sa P Hana or others or you built the next generation data center like on that FH CI and you're building up scale out via more private cloud or you've got the hyper scalar cloud you know with our cloud volumes you know we have options on how we get data throughout the copy process of primary to secondary to you know cloud and tertiary data so you know to us it was about really making that as simple and as pre-wired as possible via the api's and then really making that easy for partners to go and grab on to to make it easy for someone to buy us because you always want to build something that people want to buy no one wants to be sold any of this stuff and so building the right thing that people want to buy the next step then with Jeff and reason why is so critical to this is getting that ready for the partners be able to have an easy process with their customers that frankly they love people hate to be sold they love to buy yeah let's talk about they love to buy one of the challenges that the entire industry has is we move through the significant transformation is customers user organizations or themselves in the midst of huge transformations institutional transformations technology transformations relationship with their business transformation mission transformation just starting with this whole role that the channel is has been playing it's going to play how will the channel be an increasing source of value add in the deal yeah how's that playing out to help these customers you know smooth their changes yeah and I think you know I was just watching the news this morning right target announced their earnings and a big part of their earnings announcement was the improvement they made in customer interaction through digital platforms right the ability to order online pick up in the store or order online and have it delivered same-day right and these are and it's just you know one example you can go down the list of customers that have really used transformation to change their business right and you know Chipotle who's trans you know they've transformed burritos now and a lot of their successes come through digital transformation platforms so you know the evidence is overwhelming that digital transformation drives better results and we've done a lot of study at this right we we have lots of detail around customers that know how to use data and you know that the basic fact is one out of ten customers is in a position to actually leverage data effectively right this is all of the research we've done along you know with partners with with other companies the other nine need help and this is where channel partners come in this is what I tell partners all the time is this digital transformation wave is real the results are real and the customers need to move is is real and so they play a role in can play a role in helping customers accelerate that digital transformation and so our portfolio is all around accelerating customers and their ability to leverage data to transform their business and partners through both of the portfolio that they sell but then the partner driven services that we promote and drive you know really stand out in the forefront of being able to help a customer execute these these really tough strategies and in you know the thing that reason why customers love partners is partners bring choices right and you know for us as vendors we have to deal with the other side of that which is partners have choices and who they sell so we represent a portfolio that is forward thinking it aligns to where the market is going the lines to the tough problems that customers have and it's you know in its a position that allows partners to be profitable and and make money helping customers transform and deliver their own success but it's got to be more than just partners cat create choices and here's one explain what I mean by that it's increasingly your typical CIO medium-sized company large size company which is where we spend most of our time is thinking in terms of what is going to bring me value today and also generate a stream of value for me in the future so I need choice now but options for the future that are relevant and meaningful and so partners increasingly have to be part of that options equation how are they going to create options for customers and you know one of the nice things about the relationship that you have the theme is that you are a partner to veem and presumably you're going to help Veen customers create additional types of options through this expanding folio of value that you guys have so so talk about that dynamic because it really requires an even greater dependency on that customer partner engagement including you know the dependency the beam has on on you guys yeah doing it maybe start with just the veem partnership partnership yeah I think you know which we create the conditions with which I think a partner comes to life with what we've tried to do in in the product building solutions and then trying to develop the go-to-market around the partners ability to go meet the market and what the market is asking for in such you know the partners have natural services on the front side of the assessments a bit like trying to help you plan your 401 K they help you like see what kind of data you don't even see we have a wealth of partners that just have incredible skills there and then as they take that through our solution we do everything we can to make that process easy to match our technology to that design requirement and then afterwards the partners always have these these great capabilities for things like you know a one call or a managed service to help take even more complexity off the table for people to just live with the ability to have data protected across all spectrums of where they have data live so the partner equation is definitely getting more complicated right if you dial back you know half a decade decade you had guys who sold hardware boxes they livox sellers we love them but and they moved a lot of a lot of product and they worked with you okay now the cloud comes in you guys they're going you know software-defined so you can run your services in the cloud you know or you run it on Prem you've got hybrid so it's a complicated equation much more so than it was in the past so how are you seeing the partners evolve and transform you know beyond the sort of box selling mentality of course you know VMware specialists you get those guys at sa P maybe Oracle but yeah but it's even more than that now with cloud isn't it oh yeah yeah you know cloud is you know kind of the third big disruptive wave in the channel right if you think of kind of client-server is the big first disruptive way of virtualization the second disruptive way to now cloud just purely from a channel perspective the third big one and maybe the biggest right because it is completely changing the dynamics and the economics of how partners operate and you know and we've been looking at this for you know for a long time and certainly as we move our portfolio as we transition our portfolio to be cloud enabled and native to the cloud it creates options but but you know the market is moving from you know deal based revenue to reoccurring revenue and what I see partners moving to is various various degrees of reoccurring revenue strategies whether they're setting up their own MSP business and they're opening up shop and they're doing data protection on demand or they are doing managed services on premise and they're charging customer or they're buying out the infrastructure I'm charging a customer once a month or they're selling services in the cloud and in what I think is also interesting and you can see the kind of the direction where the industry of a channel is going is when you look at the acquisitions that partners are making not only of each other but of software development right IP there are going out and buying software development because the the the long term opportunity is not just selling the infrastructure it's selling a solution solving a big problem right which could be this digital transformation opportunity but it's it's more than just sure I can I can upgrade your servers it's their digital transformation right it is you know you know kind of clouds not really a destination right everybody thinks clouds the destination I got to get to you know it's not a destination it's a tool in the bag that you know customer is going to use and certainly a partner is going to leverage cloud to create a money stream write a business model that is sustainable and can grow but it's super dynamically different than what we do you know what they're doing today so you guys talk about profitability before you had a point go ahead and I say balance all that against I think we're the volume the mass of the volume is even though the hyper scalars have a tremendous amount of growth it is still VM based it is still kind of on-prem based and so there's still in this two-year window of change the vast majority of the opportunity is going to be on Prem but you also have to factor in how you involve the cloud and that strategy as what ratmir would called second wave right of beams strategy and we're right in the heart of that I mean there isn't any greater strength than what we're doing as a company with NetApp than what we're doing with cloud and it's just a natural way for us to extend you know a partner's capability a customer's ability to buy what they what you'd want to get from NetApp and beam together well and what the hyper scales have done is they've changed the way in which people consume technology absolutely understand and NetApp is a great case study of a company that's moving through that process from a product orientation to a services orientation the key I want to come back to this notion of how the NetApp relationship with Veen creates new classes of options for Ravine customers as they thought try to think about data protection differently because precisely because it's Dave said you have expanded your portfolio you are going to market with a different value proposition than a couple years ago how is that playing out in your conversations with customers as they think about moving from a data protection that's focused on devices to a data protection that's focused on delivery of digital services yeah well it's not a great topic to talk about where do you start with that organically I think you look at the way people try to operate and deal with the operations of data protection you know it really starts there because you know cloud is really about IT operations what we've done is really try to simplify that stack to get beyond it being one single endpoint of technology so it's not just about how we take data sets you know from say a net F as or a net of HCI and bring it through Veeam to another thousand or eseries and then off to the cloud you know it's beyond just the basic technology it's much more operational and it's in its nature so if you look at all the stuff they're talking about here with VOA and all the discovery elements that they're doing to help make it easier one of the one of the areas that IDC caught particularly in one of our benefit statements on taking complexity off the table is our ability to have autodiscover of yemm's you know it's it's ways that you could make much more autonomy and orchestration of operations kind of come to life as a way of you doing this technology together that's only just one of the example points that we have on this better together with veem taking the heart of their core technology and where they're being you know pervade of in in not just a VM centric crowd but also hyper-v and some of the other things they talked about that's kind of the top of their rationalize stack and then bringing that down through the heart of our data fabric portfolio and saying you know any one point at which you're at we were able to put these things together at the heart of the first step and we kind of mapped this customer journey out in our presentation to the attendees here was this customer journey from the current form of complexities you have you know and moving that all the way through to snapshot integration platform selection of which ones would make sense for what scenario how we work through veem x' data replication and management technologies our data replication our data fabric technologies to get from one endpoint to the other so and then ultimately you gotta be able talk about the ability to restore or you really shouldn't be talking about backup all right we got a wrap but I'm gonna ask you guys each question Jeff from trip reports so from your standpoint you talkin sales momentum with partners what are you gonna tell your colleagues and Keith obviously the partnership with Veen what what are you gonna tell your colleagues when you get back home yeah so so for me it's you know this is we've talked about transformation this you know I think our relationship with Veeam and the strategies that we're executing is all around transforming data protection right and it's really around this concept of simplification and I think as we were chatting before before we started taping the you know simple simple matters right simplification or simple is really attractive feature and you know our ability to simplify data protection for customers in partnership with Veeam deliver solution that's you know clearly world-class and you know NetApp bringing world-class technology to the table it's a great partnership it creates an opportunity for us to go and have conversations with customers that made me never thought of NetApp before and and it's you know an opportunity for us to open a lot of doors and certainly for me what I care about it's an opportunity for our partners to open a lot of doors yeah I would just say listen we worked from our joint CEOs together so George and ratmir starting this like joint bond of alignment all the way down through product solutions feel Geo's channels we're gonna have explosive growth together you know we're gonna go address this market that is looking to change we've got something we're bringing together and it's absolutely better together great power players aligning at the top all the way down through the channel to the partners into the cloud bringing you all the data here the cube Jeff and Keith thanks very much for coming on the cube keep it right to everybody Peter Burris and I will be back with our next guest right after this short break we're live from Miami at Vemma in 2019 over a pack