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Rick Gouin, Winslow Technology Group | WTG Transform 2019


 

>> From Boston, Massachusetts. It's theCUBE. Covering WTG Transform 2019 brought to you by Winslow Technology Group. >> Welcome back. I'm Stu Miniman, and we're at WTG Transform 2019 here in Boston, Massachusets. Happen to welcome back to the program the CTO of Winslow Technology Group. Rick Gouin spoke to the customers this morning, threw in a bunch of data points, got us all thinking about where we are today and where we're going tomorrow in the cloud. Rick, thanks so much for joining us >> Hey, thanks for having me. >> All right, so rick, you and I, we've known each other for a few years now, we have these great debates as to kind of where we are and where we're going. I attended a Nutanix event a couple years ago, and Nassim Taleb, who is the author of a number of books including Black Swan and Antifragile, he worked on Wall Street and he said look, we all try to make these predictions, but we think it's going to be a line, or maybe they'll be slow adoption, but the black swan that he said is something, just the quick thing is you've never seen a black swan, you'd think that all swans are white, and once you've seen a black swan, you're like, oh my god, everything that I thought I knew I have to think any questions. Predicting the future, especially in a never changing world where we don't have all the facts and when we can't predict, is really challenging. So understanding whether cloud will take 80% of the market or 30% in the next five years is a little bit of a complex thing. It's like trying to predict the weather here in New England where we're watching the clouds and the rain roll in and roll out. Start with us as to Winslow Technology, your customers, where they are with cloud, and how that conversation goes with them today. >> Yeah, so I think you make a great point about these statistics, these assertions, these predictions. We're getting bombarded with them without context, and I think that it leaves a lot of our customers feeling like they're behind the curve a little bit because have bandy about the, you'll hear 80% of cloud, of companies have a cloud strategy, and there's never the follow up to see did it change two weeks later, was it actually implemented. And so, I think what we can all agree on is that one, all of these technologies are going to continue to grow. Their adoption is going to continue to grow. We're going to continue to figure out different ways to extract value from those services, but the other part of this, and I think it's really where Winslow fits in, is that we want to help our customers position themselves to take advantage of that. So I want to help our customers transform what they're doing today. If we look out at that three, at that five year mark, we know that we're going to have a lot of workloads out there. I don't know what the percentage is going to be, I'm not going to throw a fake number out there, but we know that it's going to be bigger than the one today. And we also, I would assert, that there are things we can help you do in your on-prem environment today that will help you make you better prepared for that transition and allow you to attack that, hopefully, in a more strategic and well considered way. >> Yeah, absolutely. Well rick, I am very sure 87% of all statistics lie, and beyond that, I would poke and prod at any numbers that I see there because look, numbers are numbers, and as you said, things do change all the time. >> Context. >> When I look at some of the tailwinds that have been driving your business the last few years, hyper convergent infrastructure, some of the services wrapping around, help customers with their security journey, with their cloud journey. You've got a number of partners that are there. The bombardment that your customers get, it doesn't stop. If they open up, they open up the news today, it's like oh, AWS just unleased their latest on outpost, and VMware is partnering with all the clouds, and therefore you better be ready for it. The thing I'll poke a little bit at, I don't mind that customers think they're a little bit far behind because what they need to be doing is being that change mindset because the worse thing they can do is just say, well, I've got it the way I want it and I'm not going to change. And I think that that's something you would agree with and that Winslow's helping them to try to keep up because nobody can keep up by themselves, so they've got to be able to turn to partners like yourself to keep up. >> Yeah. I think one of the think one of the things that was telling that I touched on earlier today a little bit was the number three reason that we heard from our customers for why they weren't leveraging the public cloud was because they didn't know how. And I think that that's telling, I think that sort of response to the whole notion that they're feeling behind the curve, but I also feel like you mentioned hyper converged, you mentioned some of these other partners we work with. These guys all have some great stories that will allow our customers to take a first step. What we're not talking about is saying hey, customers, you've got to re-platform everything. You've got to re-write everything to leverage all these different cloud services and cloud platform. That's a big lift for a lot of our customers, but what might not be such a huge lift is leveraging some of those cloud services, cloud connectivity capabilities that are built into those platforms from those partners like Nutanix, like VMware, like Dell EMC. >> So rick, I really liked your line that most customers, many customers end up hybrid by accident. And unfortunately, I think that's where we are when you go talk to them, they might not understand hybrid cloud, multi cloud, they're just like oh, that's vendor terminology, but do you have SAS? Oh, absolutely, they've all got O365 and Salesforce, and a whole host of other ones. Three which probably IPO today. And are they using a public cloud? They definitely are. Most of them at least understand they're using it as opposed to five years ago it was like oh, wait, we actually checked all the IPs and we had three groups that we didn't realize that were doing the old stealth IT. So what is the advice, how do we make sure we get everybody talking in, what are some steps to move forward on that strategy to actually have a coherent cloud offering, not just the pieces that I put together because that's what different groups did. >> Sure, yeah. I think the hybrid by accident scenario is one that we're seeing more and more often from our customers and also just from other folks in the industry. And I guess just to kind of expand on that a little bit, what we're talking about there is when somebody that we're working with perhaps goes into a project, goes into a cycle with the notion that they're going to be all of one or all of the other. I'm going to put everything in the cloud or I'm going to put nothing in the cloud. And what happens is you find a workload that doesn't fit where your whatever your direction is. And so all of a sudden, if you're one of those people who say oh the cloud is just somebody else's computer. Next thing you know, you're on O365, next thing you know you're consuming Dropbox or who knows what. You've got all of these different public services and you have no integration between your on-prem environment and all these public services you're leveraging. And so, you find yourself in a scenario where you're in a hybrid by accident, and which means that you didn't build in the sort of management that would be able to consider these different silos of information. And so, what we kind of advocate is that when you're approaching these strategic decisions, recognize upfront that you may very well end up in hybrid scenario, at least in the next few years this is probably what it's going to look like, at least that's what I think. Recognize that upfront and build that into your plan. If you plan to end up in a hybrid end state, you're whole environment is going to be such much more cohesive, you're going to have that app mobility, you're going to have so much more flexibility than if you end up there by accident by moving half your workloads out, lift and shifting some things over here, some stuff gets left behind, different groups are managing different things 'cause they're different skillsets. If you plan to be in that state at the end, you're going to be in much better shape, but you're also going to be well positioned to continue to move things out as those services become more robust and as you can extract more value from those for your business. >> I think if you've looked at the history of IT, it's very rare that we get one thing to rule them all. >> Right. >> And it's like, well, Ethernet's done a good job at networking, and the mainframe had it's time there, but at the end of the day, five years from now, it might just be all my solutions are cloud, but it's just, as you said, that location matters a little bit less because by the way, it's not just public and private, that edge computing thing is a huge draw that most companies I talk to have some kind of IOT and censure strategy that they're picking out. How can users be data driven to get to the right things in the right place and really make smart decisions? >> Yeah. So I think that there's two facets here to being able to make data driven decisions. The first is that you have to collect the data. We have to put in the diligence, so certainly, that's one of the places that we're able to help our customers in collecting and in quantifying it, attaching dollars and cents. Here's what the services will cost, here's what the professional services, the re-platforming will cost. Let's wrap some numbers around this. If you're trying to make those decisions, if you're creating a strategy, and you haven't taken a look at what your costs are going to be, what your level of effort is going to be, that's a super incomplete strategy, and it's one of the frustrating things for me as a customer facing resource to walk into one of those situations where a customer is dead set on their strategy, but really doesn't understand it themselves. We really welcome the opportunity to help those kind of do their diligence to be able to create more informed and data drive strategies. Leveraging information from their own environments. >> All right. Rick, last thing is we know things are changing all the time. What's the last thing you want people to know about Winslow Technology 2019 that they might not have understood if they looked at the company a year or three years ago? >> Yeah, so I think that some of the big changes that have really come to us in the last couple years is we're adding technical firepower at alarming rate. Our growth is really focused on the services delivery, and the engineering talent we've brought in high end security resources, high end VMware resources. We're able to deliver those cloud connectivity capabilities from all those different products that you mentioned. We're able to deliver a fairly robust security portfolio today, not to mention, the highest level of VMware expertise that there is out there. So we put a lot of focus into the services, into professional services, into helping our customers sort of understand and make that journey, straddle that public, private, hybrid, multi sort of thing. And we think that services is going to drive a lot of this for us going forward. And so our capabilities are growing leaps and bounds, year over year in the services and engineering talent perspective. >> All right, well, Rick Gouin, CTO of Winslow Technology. Always a pleasure to catch up. My prediction, next year I think we'll be another five to 10% in our agreement as to what the future looks like. >> I like it. >> Just because it will be today as opposed to tomorrow >> Yes. >> in the viewpoint. Be back with much more here from WTG 2019. I'm Stu Miniman. And thanks for watching theCUBE. (upbeat music)

Published Date : Jun 21 2019

SUMMARY :

brought to you by Winslow Technology Group. Rick Gouin spoke to the customers this morning, and how that conversation goes with them today. that there are things we can help you do and as you said, things do change all the time. and that Winslow's helping them to try to keep up I think that sort of response to the whole notion we are when you go talk to them, and you have no integration between your on-prem environment it's very rare that we get one thing to rule them all. that most companies I talk to have some kind of IOT The first is that you have to collect the data. What's the last thing you want people to know about that have really come to us in the last couple years as to what the future looks like. in the viewpoint.

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Matt Kozloski, Winslow Technology Group | WTG Transform 2019


 

>> from Boston, Massachusetts. It's the queue covering W T. G transformed 2019 by Winslow Technology Group. >> Hi. I'm Stew Minutemen. And this is the Cuban W. T. G. Transformed 2019 here home game in Boston, Massachusetts, our third year. The event happened a Welcome back to the program. Second time on the program in less than a year. Matt Kozlowski, Who's the vice president? Professional services, Winslow Technology Group. Thanks so much for joining. Thank you. Alright, uh, second tie I've had on the program, but first vest and cufflinks you like today. So, you know, showing your own individual style for, >> like, the Ted talk. Look, >> Absolutely. So we will keep this under 18 minutes. Okay? Probably be more like about 12 theirs and no slide. But you tell us a story of change and inspiration. Uh, you know, in all seriousness there what? I actually want to hear the story of change that we're seeing inside of Winslow attack. So, um, you know, question I asked, You know, some of your peers in the company is, you know, if I thought about Winslow attack, you know, just a couple of years ago, it's like, Oh, hey, great deal, partner. No, the pellet side, you know, picking up the servers and some of the other pieces. Yeah, Here, you bring it on Brook board on board. You know, professional services security. Uh, you know, tell us a little bit about you know what? What were you doing since last time we caught up? >> Sure. So if you think about years ago where we had not just winslow but like bars as a whole came from it was, like, way sell boxes and we sell things. And now we're transitioning where people are using cloud or the hybrid cloud models. And they're actually using software in infrastructure as services and way need, like professional services and consulting to help people on that journey. That's like the simplified version of it. >> Yeah, and just, you know, I want to play something back for you and see if it resonates with you. You know, if I go back, you know, let's say 5 to 10 years ago, it was, you know, we get the boxes and the bar gets it, and they've got to spend a lot of work to configure it and do all the pieces. And, you know, that kind of day. One roll out when we talked about OK, how many months from when the equipment got to the bar versus when we're up and running? When we rolled out converged infrastructure, hyper converged infrastructure and all this cloudy stuff, it actually shifted things backwards. Now, before it gets there, there's a lot of work that either the customer or the partner with the customer needs to do so. It shifted it because once it gets on site, well, there's less wiring and cabling. You configuration I need to do. But it just shifted where that engagement service happened. It did not eliminated that what you're saying? >> Yeah, so there's a lot in terms of like planning. I mean, even, like integration work that we do ahead of time. >> I would say things that have changed even over the last, like three or four years is like the complexity of everything is gone up like we're trying to simplify it. We're simplifying maybe the delivery of it and users. But behind the scenes, certainly it's It's more complicated, I would say, than than ever. >> Yeah, you know it. We're no longer just, you know, let's lock the door and Hafiz of Security and put the firewall in place. Right now, it's like, Oh, well, it's micro segmentation in all the places and my application spread out across. You know how many locations, how many services from and therefore write everything has become a little bit >> more and more >> complicated, eh? So how do we make sure we stay secure in 2019? >> So I think there's a couple areas they're so first is, like maintaining that same kind of sense of securing people, infrastructure and things along those lines that we've kind of been doing for a while now that your basic like firewalls and even vulnerability assessments and things like that. But I think over the last couple years and this as we move to like more of like distributed workforce, like people working from home, people working remotely, finding like the right people, there's gonna be more of a focus on like and point protection and, like protecting users at, like the end point >> or the mobile level on them than ever before. >> Um, >> a lot of talking the keynote this morning, amount cloud. Yeah, and you said, you know, where does that put things so, you know, give us from your standpoint. You know, obviously services were hugely important piece of it, you know, a CZ the box. And the location becomes a little bit less important, despite the fact that even when you have things like server list, we know that there's ultimately hardware sure runs underneath it somewhere. You know, what were those Winslow play today and in the future? >> Okay, so I'm gonna give you two kind of conflicting answers to that. So the 1st 1 is, if you look at reasons why people don't go to the cloud, it's there not comfortable in the security of it. I'll say in like the my like, real world, not in the academic or statistical version of it. One of the reasons people do go to the cloud is for security, right? Look a like a lot of health care organizations are goingto like cloud based electronic medical record systems. I feel like that in some ways has insulated or shifted >> some of the burden of the risk and keeping those systems secure to the provider that's hosting them. >> Which is probably better for us, his patients, right, And for the health >> care providers in general. In that case, >> yeah. You know, one of the things we know is that what you need to do as user is you can't just keep doing things the old way because your competition will move faster. Right? And we know from a security standpoint, my friends that aren't even security is like you need to be able to move fast. One of the great things about the cloud is you know, if I'm running on Azure eight of us Hey, that latticed latest patch in that security vulnerability did that get rolled out? Well, I'm not responsible. Yes, they absolutely right. I didn't have to wait for that roll out, you know? So So there's that piece of it. So you know, just how do I keep up obtained? I need to, as as user, do some updates, and therefore, I'm not saying everything goes in the public cloud, but how do I make sure that it's not? Oh, I update my software every two years, or it's I need to make sure that I'm closing those gaps and vulnerabilities of taking advantage of words. I >> think there's going to be like a shift in changing from like normal. CIS admits they're thinking about like patching Windows and patching Lennox and operating systems. But, like once we move information to the cloud and you think about it, more is like information security. So now data is in the cloud. I'm not patching the system's anymore because we'll just assume that, you know, eight of us Microsoft. They're doing a great job with that. But like once data say is in one drive like how my governing, like where that data's going, who's accessing it, who it's being shared with, how it's being backed up things along those lines. It's just a different mindset that people need to adopt, you know, in relation to securing information, not systems. All right, >> man, I'm trying to figure we gotta replace Patch Tuesday with some celebration or some battering event where we can try to tackle some of the some of these new challenges there, You know? What does that mean to some of the changing roles that you're seeing in the customers, though? I guess here here went to attack. You know, I was talking to Arctic wolf in a typical customer, you know, doesn't have their whole security team that runs 24 7 That's where your partner with that. So you know, we're just security fit in. The organization has said, If it was a large enterprise, you know, it's a four level discussion. You know you've got your sea. So where somebody like that, what does the typical kind of mid to small sized company security team look? >> Yeah, it looks like I'm gonna partner with someone. Or that's what it should look like because, like even if companies have like a managed provider, that's doing like patch management and things along those lines, there's something to be said for having like 1/3 party in another party party, like as your security partner, Because if the people that air like doing the patching, they're probably doing a great job at it. But, like you might not want them being the ones also doing like your vulnerability assessments. It's good to have, like different parties in there, So I feel like for smaller medium businesses, it's getting comfortable partnering on and using like professional services. Frankly, Tio to do that. All >> right, so it's really interest Matt next week. Actually, Amazon is holding a cloud security show here in Boston called Reinforced. So, uh, you know, Boston seems an interesting place, You know, the arse. A conference has always been out in San Francisco. Give us kind of the state of security here in the area. >> Okay, so I think I have a unique perspective on this because I'm not from the area. Like I'm from Connecticut. So I come up here. >> You really most people in the United States would be like Connecticut is a suburb of Austin. You know where you are? Yeah, that's that's the one you need to know. Where we are. You on the Yankees Red Sox line that goes down the middle of the state, right? Right around Hartford. >> Yeah, are are like, claim to fame is being in between both city. So yes, um, way do see, though, like Boston emerging as, like, a regional tech hub, if not like the tech hub of the East Coast. Frankly, so I feel like why not have it here? Like, why wouldn't we have it here? Compared to everywhere else? Like there's so many tech companies, and this just doesn't feel like a tech hub of the region's. >> Okay, Well, you know I'm all in favor of things where I could take the trainer drive to rather than have to fly around the president. Huge is part of you Give a session here on Talked about some branch somewhere Give give us so some of the key takeaways and thanks for the audience that they should be thinking about. >> So So in that session, I kind of invented a completely fictional account of a ransomware attack on a hospital. It was Bill on real world scenarios that I just kind of, like merged together. So I would say up front things that I would say that were important to talk about and that we're, you know, cyber security awareness training. I'm making sure people you know are understand. Like the risks involved with female security advance like modern and point protection. We kind of touched on that a little earlier. So, like older, signature based detection is just not not really effective anymore. Um, having a good tamper proof backup strategy is important, too. So let's say, like, systems get ransomware it. Everything's encrypted, like you need a way to restore that data without necessarily paying the ransom on DH like tamperproof backups >> are are the way to do that. Really? So >> all right, that I want to give you the final word. Uh, w t g transform 2019 gives a little inside some of the customers you're talking to. Some of the top of mine, diffuse or any. I don't work >> for me. A lot of the top mine issues around security seriously, but also like modernizing People's Data Center so that delivering on the hybrid cloud message of like installing hardware and software that not just provides, like data storage services on Prem but could do a lot of cloud tearing >> cloud archiving. Also >> because last, we really appreciate the updates. Thank you. Money for Sarah. We're all initiated. I want to thank our audience here. We've had a full day here. Got to talk to some of the users, some of the partners and, of course, our host for the event. Winslow Technology Group. Scott Winslow and the team. Great to see the growth. Always love to be able to dig in with the users and what's happening locally for myself, stupid. And want to thank the whole team here at the Cube for helping us to be ableto support these events and be sure to check out the cute dot net. You could do some searches there. You could find all the guests here and see previously what they've been talking about. See what future events were going out and dig their archive and is always if you have any questions, feel free to reach out myself, the rest of the team and always a pleasure to be able to share with you and thank you for watching.

Published Date : Jun 21 2019

SUMMARY :

It's the queue covering W So, you know, showing your own individual style for, like, the Ted talk. No, the pellet side, you know, picking up the servers and some of the other pieces. That's like the simplified version of it. You know, if I go back, you know, let's say 5 to 10 years ago, it was, Yeah, so there's a lot in terms of like planning. We're simplifying maybe the delivery of We're no longer just, you know, let's lock the door and Hafiz of Security and put like the end point a little bit less important, despite the fact that even when you have things like server list, One of the reasons people do go to the cloud is for security, In that case, You know, one of the things we know is that what you need to do I'm not patching the system's anymore because we'll just assume that, you know, eight of us Microsoft. You know, I was talking to Arctic wolf in a typical customer, you know, doesn't have their whole security But, like you might not want them being the ones also doing like your vulnerability assessments. So, uh, you know, So I come up here. Yeah, that's that's the one you if not like the tech hub of the East Coast. Okay, Well, you know I'm all in favor of things where I could take the trainer drive to rather you know, cyber security awareness training. are are the way to do that. all right, that I want to give you the final word. but also like modernizing People's Data Center so that delivering on the hybrid cloud message of the rest of the team and always a pleasure to be able to share with you and thank you for watching.

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Scott Winslow, Winslow Technology Group | WTG Transform 2019


 

(music) >> From Boston, Massachusetts, it's The Cube. Covering WTG Transform 2019. Brought to you by Winslow Technology Group. >> Hi, I'm Stu Miniman and we are in the shadow of Fenway Park. It's the third year we've had The Cube at The Winslow Technology Groups user evert, which is now called WTG Transform and it's 2019. Joining me is the president and founder of Winslow Technology Group, Scott Winslow. Thanks so much for joining me and for the second year of Scott, I say do, thank you for making the name of the show simpler for me to say. WTG Transform rolls off the tongue. >> Our marketing folks were happy to accommodate you, Stu. But we're delighted to have The Cube back. You guys do such a great job watching the industry, observing the industry, asking the great questions. So delighted to have you here. >> Well, and thank you, we always love talking to the users and you've got 189 users here. The company, itself, is now 50 employees, 35% growth last year. So congratulations and give us a little bit about what's happening at a macro level that are driving some of that, the growth in your business. >> Yeah, thank you, it's been, it's been a fun ride. I mean, we're in the right industry first of all, right? The server storage, hyperconverged infrastructure, networking, hybrid cloud solutions it all continues to grow. Data growth is explosive, so I think we happen to be in the right industry. That's certainly driving the growth. Our partnership with some of the key partners here. Partners like Dell, VMware, Nutanix, Arctic Wolf, Aerohive. You know, I think we've saddled up with the right horses there. And we've really got really a great team, on the sales side, but pre-sales engineering, post-sales engineering. So when you combine all of those factors together, it's led to some nice growth. I put some numbers up. Privately held companies don't usually share those numbers. We do like to share'em with our customers. And, you know, we're a $37 million company last year. We're going to be 47 plus this year and we feel like on our way to be a $100 million reseller by 2022. So it's real exciting. >> Well once again, congratulations on that and what's really interesting to watch is, you know, you started out selling Compellent. And Compellent got bought by Dell a few years back. Dell bought EMC. Those are some of the big inflection points in your business. And you've had some great insight on, you know, especially the things I've talked to you the last few years when we first met you at Dell World and through this transition of, you know, Dell going from just being Dell to being, you know, a bigger player in the enterprise market. They've now gone, as you said, VMware, all the hyperconverge, all of these tail winds for their growth have been part of what's been accelerating your growth. So give us the state of the state when it comes to Dell. How are they doing with the channel? How are they doing with the product, the solution, the innovation that Joe Batista talked about this morning? From Dell, how is that trickling down to you as a partner and, ultimately, your customers? >> Yeah, I mean, we first got involved with Dell back in 2011, as you referenced, when they acquired Compellent. We were concerned about it, at the time. We wondered how we could fit into the ecosystem of this, at the time, $60 billion company. Little did we know, it would be the best thing that ever happened to us, cause we were really, kind of, a boutique shop selling storage and now we've got the full line. And they've got the widest portfolio in the industry, you know, servers, storage, networking, hyperconverged solutions, obviously VMware. And so it's been a great relationship for us. You know, I think their relationship with the channel is good. I wouldn't call it simple. It is at times complex. They do about 40% of their business through the channel. You've got direct sellers out there that are very good that sometimes want to take the business direct, but you looked at the growth numbers that we have and we've accomplished that as a Dell-centric partner. So at the end of the day, and I think this is Michael's argument kind of to the partner community, is that we've been able to grow our business. Some companies will have a ceiling and say, okay all this business below a certain amount is partner business. You know, Dell doesn't have that. You have to kind of navigate your way through the system, but if you develop the kind of relationship that we have with them where there's some trust, they see our capabilities to, you know when you're driving 200 end users to an event like this, you know even large OEMs like Dell, take notice cause it's the ability to drive new logos for their business. So we think the relationship has been really good. I'd give'em, you know an A-. I'd say in terms of their portfolio, I'd give'em an A. In terms of the channel relationships, you know we have squabbles now and then, but in general, I think the relationship is very good. >> Well the thing we know in the industry is that there is no thing as perfect. >> Right. >> And that there needs to be change and growth along time and sounds like they're listening and working with you know, you, your peers in the industry to work that. I know there was a little bit of concern, you know when EMC came into the picture. You're in EMC's backyard here. >> Right. >> And there was some really big EMC channel partners and what would that mean to the companies that had been with Dell and it seems like you're navigating that quite well. >> Yeah, we've been able to find our niche in that ecosystem. You know it's, I'm not saying it's always been easy, but you know we're really starting to sell the PowerMaxes and Unitys and IBPAs and Isilon and getting away from just being that sort of, Compellent-centric partner. I think a couple of the benefits that came out of the merger, one is if you look at Dell's server business and I referenced this in my opening comments, over the last eight quarters they've taken six or seven points a share in the server market from their competitors, HP and Cisco. And that's really the result of the merger and having that additional sales bandwidth. So that's been fantastic for our business and for theirs. I think if you look, like at Dell end user compute, that was never a big part of our business. We kind of got into that over the last four or five years, really at the behest of the Dell sales team. And that's been a big win for us, surprisingly enough, particularly with the Windows 7 to 10 migration. Our end user compute business it through the roof. I gave our sales team too low of numbers on that, they're all about 160% of quota. (laughs) So going to have to fix that next year. >> All right well always tip to the sales rep, if you have a good plan (laughs) max it out because they will adjust it later. >> Exactly. Exactly, pay back is a you know what. (laughs) >> So Scott, one of the biggest changes I've seen in your business, in the last year is, you know you've been deep with Dell for many years. And with the Dell XC, which is the Nutanix OEM, is something that you were on early. You were a strong partner there, Nutanix. Still a strong partner, but today it is a mix of both the Dell XC and the VxRail from Dell EMC. So talk a little bit about, you know why that changed. How that's going, you know, how customers are seeing things these days? >> Yeah, I mean absolutely, we were on very early with Nutanix and we very much believe in their product and the software solution set that they've put together. I can remember Alan Atkinson, from Dell, standing up and saying, "This is our HCI solutions, could be Nutanix on Dell compute." And you know, we've got, you know 55+ really happy customers out there and we continue to sell that solution. And we've got a lot, very good customer satisfaction. That relationship's not going away. Despite what some people may say in the industry. The fact is they've got 35,000 units out there. There's a billion dollar pipeline of XC series. And there's a gentleman that runs the server business at Dell that wants to make sure that doesn't go away cause that's one of the reasons that Dell is doing so well in the server business. Now having said that, you know our take on it has been, hey let's have two of the best products in the industry in our quiver. That being XC series Nutanix and VxRail. You know initially when VxRail first came out, we didn't think that it had some of the capabilities that it needed and as it's evolved, we think that VxRail's gotten a lot better and it's a lot more competitive. Certainly in a VMware environment, a very strong player. And if you look at the numbers, they're doing very well with VxRail and so are we. So right now, we've got the one and two horse in the industry. We think it's great for us to be able to go our customers. We give our AEs and our SAs in the field the ability to evaluate the opportunity. What are the requirements of the customer and do we think that either XC series Nutanix or VxRail will be the better fit? And we feel like either way, it's a win for us and a win for the customer. >> So Scott, feedback we heard at Dell World is that, you know the Dell team is really trying to put their thumb on the scale. To really incent the field to sell VxRail. The XC is there, as you said. You know, Ashley and the server team, you know, they want to sell servers, but you know all things being equal, they're not equal. They want to sell the full Dell stack. So is there any of that that impacts what you're doing or you know pretty much from your standpoint, it's customer choice. We understand there's never one best solution out there and it is often differentiation in there. Obviously, one is only VMware. One has multi-hypervisor including a you know, built in hypervisor, there. There's definitely, it's tough to line these up and compare them. There are differences there, but what's the impact of kind of Dell's positioning and you know, what customers, how do they determine what to use? >> At the end of the day, the rubber meets the road at the customer. I mean we've got to, we always say within our company, we have to be aligned first with the customer. What do they want? What's the best fit for the customer? Now internally, inside the inside baseball, within of our what we say is we've got to grow both businesses. We've got to grow our Nutanix business, which we did significantly last year. And we have to grow our VxRail business, which we did. And that way we keep both groups happy. And we're able to offer a nice portfolio. So I think that's the best way to approach it. >> All right Scott, why don't I give you the final word, is this the 16th year of your event here? >> It's 16th year of the company, 15th year of the event. >> Okay. All right, so give us the final takeaway. I know you've got a lot of meetings. Got a lot of activity. >> Yeah. >> Give everybody the final takeaway from Transform. >> Well it's been a great event, thus far. We've got, you know more breakout sessions to go. We got the ballgame tonight. Chris Sales is on the mound, so that's always exciting. We got a lot of winning ball teams here in Boston, but for us it's just growth. More customers are here, more partners. We've got more going on in the hands on lab. Our expo hallway, there's more product there. More subject matter experts. You know we have a lot more going on in terms of security this year. With Arctic Wolf being here, our VP of PS, Matt Kozlowski's going to walk through a little cyber security case study. And so I think we're doing more on security. And certainly we've just got kind of more of all the solutions that we offer. And we're delighted to have an even bigger group here this year. So onward and upward, I guess, is the final word. >> All right, onward and upward. Scott, thank you so much again for sharing the updates on your company, as well as what's happening with all your users. And we always love those user stories. So, I've got a full day of coverage here at WTG Transform 2019. I'm Stu Miniman and thank you for watching The Cube. (electronic music)

Published Date : Jun 21 2019

SUMMARY :

Brought to you by Winslow Technology Group. and for the second year of Scott, I say do, thank you So delighted to have you here. the growth in your business. So when you combine all of those factors together, especially the things I've talked to you the last few years So at the end of the day, and I think this Well the thing we know in the industry is I know there was a little bit of concern, you know that had been with Dell and it seems of the merger, one is if you look if you have a good plan Exactly, pay back is a you know what. is something that you were on early. And you know, we've got, you know 55+ really happy customers You know, Ashley and the server team, you know, And that way we keep both groups happy. Got a lot of activity. of all the solutions that we offer. I'm Stu Miniman and thank you for watching The Cube.

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Matt Kozloski, Winslow Technology Group | VTUG Winter Warmer 2019


 

>> From Gillette Stadium in Foxborough, Massachusetts It's theCUBE, covering VTUG Winter Warmer 2019. Brought to you by SiliconANGLE media. >> Hi, I'm Stu Miniman and this is theCUBE's coverage of the VTUG Winter Warmer 2019. We talk about virtualization, we talk about cloud computing. In this segment, we're going to talk about cyber security. Absolutely a hugely important to every user out there and if it's not hugely important to them today, I don't know I want to do business with 'em. Helping me to dig into this conversation-- >> (laughs) >> Is Matt Kozloski who's the Vice President of Professional Services at Winslow Technology Group. Matt, thanks so much for joining us. >> Thank you for having me. >> Alright, so I set it up. >> You did. >> Cyber security. >> Yeah. >> You know, what I said, Matt, in my career, I remember back, you know, 15, 20 years ago, security would be top of mind, kind of bottom of budget. >> Yep. >> It got great lip service, but when you looked at the project, if you look what's going off, it was like, I didn't do it. Now, that security project that I've been putting off for years, it's a board level discussion, you know, everybody needs to be paying attention to it, so, there's got to be no better time to be in the cyber security business than today, right? >> Well, you would think. So I would say a lot of organizations are taking the right steps that they need to in their budgeting and preparing for, you know, incidents or protecting themselves, but a lot of organizations, still, are just not taking the right steps to protect themselves and their, you know, patients or just their organization's information. >> Yeah, it's challenging, 'cause they say while it gets more attention, there's huge-- >> Mhmm. >> Emphasis on it, many companies are doing it, boards do care about it. Dave Vellante, one of our hosts of theCUBE, something he said many times, he said, okay, do I feel more secure now than I did last year and, you know, we've been doing this program for nine years and every year it's like, oh my god, it seems scarier now than ever. >> Yeah, that's a great, yeah. I mean-- >> So, you know, how are we doing as an industry? >> Yeah, I think technology continues to get more complicated, which is part of it. Another part is just the way that technology's integrated into everyone's lives, whether it's their smartphone, their smartwatch, their, you know, smart everything now. And the software behind the scenes is just incredibly complicated, too. So, things are getting more complicated. We rely on it a lot more and it just gives more opportunity for, you know, hackers to do bad things. >> Yeah, so my background is in network-- >> Mhmm. >> And virtualization technology and it used to be, you know, you talk about security products. >> Yeah. >> It was like, oh well, I've got the firewall-- >> Yeah, the thing. >> Or I've got something in, you know, the virtualization layer-- >> Yeah. >> That does things. I heard, the line that I hear that resonates with me is security is everyone's responsibility. >> Sure. >> And where does it go? The answer is yes, everywhere. >> Yeah. >> And everything from, it can go down to the chip level to absolutely at the application level and everywhere in between, but boy, that sounds complicated. >> It is. >> So, is it, you know, I need to have a security practice more than buying security products and security mindset. Is that what you hear and what you recommend to clients? >> Yeah, it's a practice or program. So you have to think of cyber security as that, like a program. It's about people, policies, the technology in place. I mean, one of the, you know, most common ways that malware gets into organizations is through a phishing attack. That's all social engineering. That's not exactly the most high tech thing around, right? So, there's an example of it on the people angle. >> Okay, so Matt, tell us a little bit about your background, you know, what you've been doing and maybe explain, so Winslow Technology Group, we're familiar, hopefully people have watched some of the videos we've done because they, you know, offer products that are made by other people-- >> Yes, yes, yeah. >> So you know, Dell, VMware and the like, Nutanix-- >> Yep. >> And things like that. So tell us your background and what, say how security fits into that. >> Sure, so my background is in supporting enterprise, you know, environments in the past and then I became, you know, a consultant and now at Winslow. Winslow, yes, is a reseller of products, but we also do services, which is kind of my role there too. So, in a way, the services is Winslow's product. >> Right. Yeah, absolutely. So, is it consulting, is it, you know, helping to bring in various products? >> Yeah. >> Is it doing, you know, a comprehensive analysis? >> It's all of those things. >> Yeah. >> So it's the comprehensive analyis, that's usually where things start, where we do a gap assessment and we figure out, like, hey, even if you're not HIPAA regulated or fall under PCI complaince, maybe you just want to look at NIST as a framework to start with. That's a government standard for cyber security, right? So we can do a gap assessment against that and then figure out, well you're deficit in awareness training or, you know, that firewall is not effective for what you need it to do, things along those lines. >> Okay, so you know, I mentioned earlier, security can be lots of places. Is this a holistic approach do you have? Are you, you know, data center, SAS, public cloud, all of the above, everything in between? >> I think all of the above. >> Yeah. >> It really starts with security as a philosophy and a way of doing things and then figuring out how that pipes down to the individual app components and infrastructure component. >> So, you know, I hear statements sometimes that it's, you know, it's not a question of if you will be hacked, but it's usually how soon you'll find out that you have been hacked. >> (laughs) Yeah. >> Is it that dire, I mean, I feel like the weather is, you know, appropriate for what we have today. There's fog rolling in, the rain is pouring, there's no sunshine here, you know, give us some sunlight in-- >> Yeah. >> How we can disinfect, you know, some of these challenges. You know, what are we doing well-- >> Yeah, people are doing well in that they're actually talking about it now. I do see a lot of people doing things like awareness training and it's actually really become part of what people consider, even in, like, mergers and acquisitions, right up front, people are asking, like, are they secure? How about we don't just connect their networks together and hope for the best, right? There's firewalls put in and even here today at VTUG, you see a lot about microsegmentation and what we're doing to containerize apps and secure, you know, software and applications from each other and, you know, have like, almost a zero trust policy on the inside of the network too, not just on the perimeter. >> Well, that's great, 'cause yeah. You know, I think back, you know, five years ago it was, the general conversation was, oh wait, I shouldn't do public cloud because it's not secure and now it's like, look, we understand. In many cases, public cloud is more secure-- >> Way more secure, sure. >> And many times just 'cause they update things. >> Yeah. >> You know, much more often. They have thousands of people focused and working on it as opposed to, how many people do you have-- >> Exactly. >> Maintaining and watching your environment. >> Yep, mhmm. >> So yeah, maybe, what are some of the hot segments? You brought up, you know, containerization-- >> Yeah. >> You know I remember, you know, can containers be secure? I have gone to, you know, the Docker Kan show, the group entities show and it seems like it's still a major issue, just shove it all into the-- >> Yes, yeah. In some ways too, I wonder if we're creating a problem in certain circumstances that way too because now we're giving more power and more scale in different ways that, and it just could be used in different ways that we didn't intend, I guess, right? I think in terms of segments, though, where we see, like, the cloud adoption. One example is in medical space, right? So medical records are incredibly important. When you think back to, you know, there's a server in the closet that the private practice I go to, my PCP's office, you're like, how are you securing that? Like, you're doctors, you know, you're good at keeping me alive, but what's going on there? A lot of private practices, just an an example, have actually migrated to cloud-based systems for patient management and I personally feel like that's more secure because doctors, in that case, can focus on what they're good at and they've offloaded, not necessarily all the risk, but a lot of the care and feeding and like, all of the security to people who know what they're doing and they're good at it, so that's like, an example. >> Matt, Matt, have you talked to doctors? They know how to do this. >> (laughs) >> Absolutely. They totally understand and have taken every, you know, thing to make sure that that absolutely is true-- >> (laughs) >> But, yeah maybe sometimes they understand that bringing in an expert that focuses on that more than the, you know, one hour every couple of months. >> (laughs) >> Would be there. >> Yeah. >> So, good to hear. What then, what would you like to see from the vendor ecosystem out there to, you know, is there more training, is it, you know, improvement of the products? >> I'd like to see some standardizations around the way products work with each other a little bit more. I mean, I think like, you know, you have vendor A, vendor B, vendor C, creating all these really great products and there's a lot going on from, you know, network monitoring and like, deep analysis to different technologies on the endpoints themselves, so like, traditional malware isn't, I mean it's a thing, but we're talking about more advanced protection, but really, like a framework for all of these products to talk to each other, 'cause that would, you know, allow, you know, cyber security consultants and engineers to really see all of this without being locked in to some proprietary system as well. >> Yeah, ransomware's been, you know, a hot topic the last couple of years. Are we getting a good handle on that? >> The studies that I've read recently say that it's relatively leveling off. So it's not necessarily getting any worse, but it's not getting an better either, so yeah. >> Excellent, so what you're saying is, you will not be put out of a job anytime soon, right? >> No. (laughs) >> Alright, want to give you the final word, Matt, you know, 2019, you know, what's interesting you, what are some of the, you know, top initiatives that your customers are going to have going forward? >> Yeah, so just in cyber security in general, just putting these programs together, doing the assessments they need. Enterprise customers are really interested in containers, we talked about that a little bit. So, me this year, I want to do a little more, you know, investigation and figuring out, like, cyber security as it relates to containers and how enterprise environments can secure the containerized apps. >> Alright well, Matt, really appreciate you-- >> Thank you. >> Helping bring us up to speed on some of the state of cyber security here at 2019 and you're watching theCUBE's coverage of VTUG Winter Warmer 2019 here from Gillette Stadium, home of the AFC Championship New England Pariots, going off to Super Bowl LIII in just a week. Thank you for watching theCUBE. (upbeat music)

Published Date : Jan 29 2019

SUMMARY :

Brought to you by SiliconANGLE media. and if it's not hugely important to them today, of Professional Services at Winslow Technology Group. I remember back, you know, 15, 20 years ago, for years, it's a board level discussion, you know, and their, you know, patients and, you know, we've been doing this program for nine years Yeah, that's a great, yeah. and it just gives more opportunity for, you know, you know, you talk about security products. I heard, the line that I hear that resonates with me The answer is yes, everywhere. and everywhere in between, but boy, that sounds complicated. So, is it, you know, I need to have a security practice I mean, one of the, you know, most common ways So tell us your background and what, and then I became, you know, a consultant So, is it consulting, is it, you know, in awareness training or, you know, Okay, so you know, I mentioned earlier, how that pipes down to the individual app components that it's, you know, it's not a question of there's no sunshine here, you know, How we can disinfect, you know, some of these challenges. and secure, you know, software and applications You know, I think back, you know, five years ago as opposed to, how many people do you have-- When you think back to, you know, Matt, Matt, have you talked to doctors? They totally understand and have taken every, you know, than the, you know, one hour every couple of months. is it, you know, improvement of the products? and there's a lot going on from, you know, Yeah, ransomware's been, you know, but it's not getting an better either, so yeah. you know, investigation and figuring out, like, Thank you for watching theCUBE.

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Rick Gouin, Winslow Technology Group | WTG Transform 2018


 

from Boston Massachusetts it's the cube covering wtg transform 2018 brought to you by Winslow technology group you're watching the cubes coverage of wtg transform 2018 happy to welcome back to the program fresh off the keynotes page where he discussed the specter of clouds Rick Cowan who is the chief technology officer of window technology group Rick great to talk to you thanks for having me - all right yeah thank you for having us here so we're talking about this whole cloud thing and you and I've been talking about this for a couple of years gives it gives your viewpoint you talked a lot of customers we can talk about architecture but you know the average customer when they hear you know cloud you know there's some puffy things up in the sky but you know what what does it mean to them sure yeah so I think one of the things that we're advocating as it relates to sort of starting that cloud journey is to do some homework ahead of time make data-driven decisions and we don't want you as our you know customer base to get into a situation where you're kind of backed into a corner right where you move something you decide you need to bring it back or or or anything like that so we're a big advocate of you know running some analytics and making some intelligent decisions you know try and start with that low-hanging fruit where you can kind of ease your way in and and the stuff that doesn't require re-platforming and you know get your toes toes in the sand a little bit before you wade all the way out there yes so if I step back for a second just immersed and point one of the things I liked in your keynote is so many times we think about technology it's like oh well it's a new server or it's you know something I swipe a credit card and I go using the cloud cloud really we need to think about the operating knowledge as it's the policies and the people that are as important if not more important than the okay what's the pipe price per CPU and things like that right right yeah yeah and one of the things that we talk about a lot is that when we're talking about cloud we're not talking about a place we're not talking about who owns it we're not talking about any particular public cloud provider we're talking about a way of doing business a way of bringing your services to your internal customers and a way of kind of transforming your IT infrastructure to more efficiently consume those resources right and that's that's a change in operating model that's a change in sort of way of thinking not just from you know this whole cloud thing but also towards delivering IT more as a service yeah and you spent a lot of time talking about applications which I really like because I'm an infrastructure guy by background when we talked about virtualization when we talked about converge and hyper-converged a lot of times we're talking about you know boxes and cabling and networking and things like that the role of infrastructure is are on my application they're all the applications to run my business right that's the big theme we've been hearing for years is you know IT your role isn't to be this thing off on the side and it's not necessary you know dollars in headcount and all that are important but if you don't serve the ultimate business and what they need to do to keep us running we're all out of business right yeah this whole transformation is all about aligning right those business requirements with IT and starting to deliver services that are tailored towards what the business needs as opposed to what I can offer what my capabilities are right those need to be more in synced and that's what this whole operating model is all about right is aligning those services to the business and and creating the infrastructure so that the business can consume it more easily yeah and you gave some really good pointers I want you to give us the you know your customers because when I heard things like oh well you know let's say I'm using a public cloud well I need to understand how availability zones work and how I spread things out which you know if I'm used to you know H a on VMware or you know your hypervisor Troy some of those things I got used to it because things work they were built for the enterprise now it's you know well it's distributed but you need to think about things from that application level a little bit more right yeah and so that's something that we're trying to educate our customer base on is as we move forward and as we start to move workloads into various you know clouds public/private what-have-you we have to start considering some of those availability aspects that today we don't even think about right almost everybody who is still sitting in that traditional infrastructure they're all having their availability provided probably at the hardware level they have you know multiple controllers and clusters and all this stuff so they put a they drop an application into their environment and it's already gonna have pretty good availability when we as we move forward we have to start pushing that availability up the stack and thinking about it more at the application level and so when we're deploying workloads into different cloud environments we may be sponsible for providing our own high availability and that's something that in some cases requires a fair amount of expertise to to you know get that architecture right so that we do have the same level of high availability out in these cloud environments that we have in our on-prem infrastructure all right so Rick inside your customers you know who are the people you're talking to that kind of get this you know we lived through the transformation of like well you know the storage guy was doing this thing we need to kind of have the virtualization person own more you know cloud architect has been a title that's been you know expanding quite a lot over the last few years who are you getting at the table who's making these architectural decisions when you're working with your users yeah so we feel like it's something that we have to get the entire team on board with it's something where it might be an initiative that we start to address with the CIOs and the IT directors but it's important to get the entire organization's IT staff on board with the transition because each one is going to have a part to play and in sort of moving forward into that IT as a service sort of an organization great so you know when it looked at some of the things that wtg is doing you know obviously you know Dell EMC Nutanix VMware your biggest partners you know what's what's kind of you know the the big you know big push team today from the majority your customers and what are some of the you know more advanced customers getting excited about yeah so I think you know you listed off those those partners and when we look at them a common theme there is adding this built-in sort of cloud interoperability connectivity and feature set so when we're thinking about all the characteristics that we look for in a cloud operating model we're seeing things like self-service portals things like you know the ability to measure multiple tenants and things like this and so what we're seeing across all those partners is more and more of those features come as parts of the infrastructure solutions and that's reducing the burden on our customers to be able to deploy something that you know operates in that cloud sort of IT as a service offering and so you know some of these customers are getting really excited about that capability to write out-of-the-box deploy a self-service portal deliver these these capabilities straight to their in colonel customers without having to do a bunch of development or or you know build complicated systems to deliver them so it's a self-service portals it's the built-in cloud connectivity to be able to archive things and and send dr out to you know third-party service providers so those are some of the things that our customers who are on this journey and you know maybe they started last year the year before they're moving forward those are the sorts of things that they're starting to point out you know one of the big challenges when we talk about this rather dispersed world we're moving towards you spend some time talking about SAS absolutely SAS is the biggest piece of you know if you call public cloud some of it doesn't live in one of the big clouds or can live lots of places data right data protection a security are something that no matter where I go I need to worry about that it's there's there's no way actually in your definition you're like oh if I do SAS I don't need to worry about the data no no no great - well I think you took somebody's slide there but you know there are some people that mistakingly oh well I ran on a pass I don't need to worry about security no you do containers any of these things data protection my data and you know security I need to worry about that everywhere and that brings a whole new set of challenges yeah and and you know so you make a good point because on for example I'm a security side of things it's continues to be just as much of a concern as it ever was but it's an entirely different way to think about it you know likewise with data protection it's just as important as it ever was but it's an entirely different way to think about one of the things though that I thought was really interesting about security is that when I'm talking to these CIOs and IT directors across our customer base in the past you know if I go back rewind this thing three years they would say I can't go to the cloud because of security right now we're you know were a little bit more mature and in our cloud understanding and and starting to you know transform a little bit and they now that lists that as one of the reasons they want to move to the cloud and I think that was one of the most startling sort of realizations as that shift in my chair yeah absolutely we actually did did some surveys there was a big survey we were attached with called the future of cloud computing and you're right if I hadn't dipped my toe in I was worried about it but once I got there I realized I kind of looked in sighed and said oh my gosh what did I be doing interesting analogy I've paired sometimes is you know the autonomous vehicles and things like that I'm worried about this self-driving or even the braking or things like that that challenging have you looked at most drivers most people you know oh my gosh they're checking their tax they're you know doing all sorts of stuff there it is a bit of a mind flip as done how you think of these things doesn't mean it changes overnight or that there's there's never a silver bullet night day but you know it's some of these viewpoints that we need to change and think a little differently yeah yeah I think that's a great analogy I'm probably SD laughs all right Rick what's exciting you these days your CTO you know you're here there's you know Boston area love if you've got you know anything about you know cool things in the area or just cool tech in general yeah I think you know and and I dressed a lot of this in my keynote earlier today but I'm really high on an analytical approach to a hybrid cloud I want to start to get customers thinking about you know how we can make this a transition as opposed to a you know just jump in right in the deep end it doesn't have to be this this big jarring event as we sort of transform this is something where we can take baby steps and and start to move ourselves forward and so you know we're getting really excited about those technologies that allow us to integrate our existing infrastructure with various other you know cloud services whether they be you know platforms infrastructure and software offerings things that allow us to take the investments that we already have and you know sort of integrate and make use of these cloud services that we know can deliver value to our organization that's what we're most excited about is you know getting more out of what we have yeah you mentioned analytics I mean here in Boston you had in the opening video there was some of the I think it's the Boston Dynamics robots you know right across the river here yeah in the area when I talk to people like in the storage world we talk about intelligence but their eyes light up because we've been talking about intelligence storage for decades but no really now that with all the cool technologies yet we can really put this in here and it's not about you know getting rid of the admins it about really supercharging and be able to deal with you know we've got way more data we've got way more devices we've got way more things I'm going to have to do so you know we need some help with all of these machines to be able to pair the machines with the people to make them do their jobs better yep yep couldn't agree more all right we're going pleasure to catch up with you and thanks again thanks so much for having us here be sure to check out the cube net for all of the content here and all the shows will be back with lots more coverage thanks for watching the Q

Published Date : Jun 15 2018

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Scott Winslow, Winslow Technology Group | WTG Transform 2018


 

from Boston Massachusetts it's the cube covering wtg transform 2018 brought to you by Winslow technology group hi I'm Stu minimun and this is the second year of the cube at what is now wtg transform 2018 and happy to welcome to the program Scott Winslow who is the president and founder of winslet Technology Group Scott always great to see you good afternoon still happy to be with you hey and Scott thank you so much you you not only brought us back a second year we've got a nice table here but I'm not tripping over myself saying that it's the you know 14th anniversary Winslow technology group Dell EMC user conference and lovely Boston Massachusetts in the background it was like ha it's literally wtg transform rolls off the tongue so thank you you were the inspiration for us to you your comments last year precipitated to change our name III know your team just looked at it and felt sorry for me because it didn't roll off the tongue quite as easily as as the new it was a mouthful yeah so Scott you and I did we bump into each other a bunch we'd say we tend to go to many of the shows the Dell show the Nutanix show let's talk about your show first here you said it is the 14th year its users one of the reasons Idol of coming here besides getting to talk to you and Rick and some of your partner's is users I will speak to more users in one day here than I do it some of the big shows I go to yeah I mean it's it's a great opportunity to thank our existing customer base you know we have a fourfold purpose for this event we like to educate our customers we hope that they can pick up some knowledge and maybe an aha moment that they have with they're looking at a hyper-converged solutions or all-flash solutions we've got a new Dell client display here this year that we've never had in the past so we're looking to educate we love to give them an opportunity to collaborate with other practitioners to compare notes the feedback I get from them is they really enjoy that piece of it we want to have some fun and you know it's a tradition that we want to keep rolling and they're helping you know to make it very successful so it's been a great it's been a great venue for us and a great event for so over 14 years now and Scott you couldn't have ordered a better day I mean New England you know it might change in an hour but right now temperatures in the low 70s it's mostly clear you know gorgeous backdrop here as you mentioned in the you open you know Sox have their ace pitching tonight and there are still in first place so yeah it doesn't doesn't hurt well you know we're in the customer service business right so you have to think of everything temperature starting pitcher and you know we try to make sure we've got a good agenda and there's a lot of good information for them here there to get customers to come out and spend a day with you like this is why there's a great event has going to be so biggest because year after year after year I feel like we've delivered and then we have kind of a continuous improvement process and we try to improve it every year here we are Scott one talk about your business you know first time we met you know winslet technology was one of the it was it was the Dell Partner of the year so you know been a long time dell partner the dell you know acquisition merger with emc it's been interesting to watch i know you've got some viewpoints but before we get into kind of the dell piece of it talk about your business as you know because we call you a channel partner and they're you know what's driving your business how's growth going how are things up here in new england and Beyond because yeah you're much more than New England yeah I mean well we've certainly evolved our business over the years with acquisitions being a big part of that initially we started out as a compelling partner then Compellent was acquired by Dell and then you know five or six years later after that we've the Delhi you see consolidation so I think we've had to learn to be flexible and and one of the things we've seen with that is we just each time there was an acquisition it allowed us to increase the size of our portfolio with more solutions that we can offer our end-users more services that we can provide you know along the way we've added a lot of other solutions too like the Nutanix solution and the hyper-converged space so our business is going great we're you know the highest employee count we've ever had our revenues were as high as they've ever been last year we had a record q3 record q4 in q1 we grew our Dell business by over 30% that makes Dell very happy and makes us very happy as well so you know as as this whole industry evolves and you know the digital economy progresses there continue to be the need for the services that we provide all right so let's talk about Dallas you said you've come from the compelling piece the the delicacy which the Nutanix OEM is something that I know your team is you know very involved with you know how is Dell and LEM see how they do and for the channel these days I think they're doing very well I think they you know tell likes to save they big ears and they listen well I think that they have proven that they put together a very good channel a partner program under the leadership of John Byrne initially and now Joyce Mullen you know I think that they incent you to work with them they try to incent the salespeople and sent the companies but they also put together very good programs for you to run marketing events like this so an event like this we couldn't do it without the support of Dell technologies and they've been you know very supportive of us you know they're providing speakers like Dave singer you've got all kinds of subject matter experts here we've got lots of hardware and software for folks through you know demo so I think I think overall the partner programs been very good great in Nutanix is this a you you get it through the Dell so I'm curious has it has the move as Nutanix is shifting more to really that software model does that have any impact on on your business or are you isolated from that since you've been using the Dell xcs yeah well I mean first of all we've been involved in Nutanix for you know three plus years now right before Dell acquired EMC our hyper-converged solution was Nutanix we've built together you know a very nice base with customers many of whom you know are here today so as they evolve to a software model I do think they're going to be less concerned about what or where platform it goes on because they're truly creating all their revenues you know from the software side so they're very they're they don't care really what you know what hardware platform is being used so you know we feel like we've got the best two solutions in the hyper-converged marketplace between the portfolio of Dell solutions you know visa and VX rail vce and then Nutanix with the Nutanix solution typically with Nutanix we tend to put that on a Dell server platform that's where we lean we think Dells got the best server technology in the industry that's a nice way for us to bridge that gap between the two companies so a lot of times our customers are putting a new tannic solution on a dell platform you know key themes I heard your talk rick's talk david singers talk this morning and what i hear from customers digital transformation and hybrid cloud are those top of mine with your customers today absolutely yeah I think you know Rick alluded to it in his talk a lot of customers are coming to us saying hey help us with our cloud strategy and so we're going in and saying tell us about your applications you know these are applications that we think belong in the public cloud that makes sense and the public cloud and you know that could be disaster recovery could be backup it could be office 365 and these are other applications that we think might be more well suited for an on-premise solution so that could be active file transfer and so you know we think that leads naturally to a hybrid cloud discussion we've got a customer here today a financial customer from New Hampshire and their CIO called me I had known him previously at a famous sneaker company in town he went to a financial institution and he said hey we wanna we want to move everything to the cloud can you come up and consult with us on that and we ended up putting in a hybrid cloud for him you know featuring a hyper-converged solution that had the cloud integration that he needed so I think that's the kind of activity we're involved in today yeah you use the word conversation that and the customers I've talked to they like they they need advice and they want someone that's not just oh well here's the solution that you're going to buy it no no it's a conversation there's lots of decision points and as you build out that hybrid cloud yes it's going to be made of by definition multiple pieces it's not necessarily going to be one company that's going to do it all but you know your team helps them that journey absolutely I mean you can't go in with a cookie cutter approach at sea you know you've got two years in one mouth we tell other salespeople you got to use them in that portion so you really kind of listen to the customer as I said try to understand what their applications are you got to understand what their biases are if it's a Microsoft shop you know as your might be their choice for you know public cloud or they might be interested in AWS so you got to kind of work through those you know scenarios and then build out a solution that's gonna work for them we and we rely on our solutions architects Brian veenu runs our sa team and he's got a group of five essays that we think are very adept at you know putting those solutions together yeah Brian's actually not not far from I said here you've got the new hands-on lab is one of the new things that you added here and anything from that or from other things at the event that you won't want to highlight as we wrap yeah I think I mean the hands-on lab gives you know customers the opportunity to come in and play with kind of structured and scripted demos and I see a number of customers in there using that so I'll talk to our team after the event and find out how it went we always try to look for you know improvements along the way but you know there's opportunity in there to play with those demos in terms of storage in terms of hyper-converged in terms of Dell OpenManage essentials which is the software that manages your entire server farm so I think that's been a good addition I'd say the other addition is this year is we were planning it we said hey our people are really good we need to get our people up in front instead of relying so much on the OEM and they're great and they provide great resources but I know that our people have so much to offer as well particularly because you know we're out there you know you're putting solutions together for customers and I think that breadth and depth you know comes through so that's been a nice addition this year where it's not just been Rick out on myself but we've utilized a number of members on our team Ed Palmer is the moderator for a customer experience as an outcome session this afternoon that we're really excited about because at the end of the day is a solution provider that's our job is to produce results and outcomes for our customers that's how we're going to be judged that's how we want to be judged so I'm really excited about that session because we've got em privada and Boston Architectural College they're going to present up their respective deployments and they were different of hyper-converged technology so I think the voice of the customer we really want to make sure we're continue to bring that back to this event so well Scott always a pleasure to see you thanks so much for taking the cube back to this event and thank you for all the customers we get access to we always loved to talk to the customers by the way if you're looking to get a customer on the cube that's we were always looking for customers so we look at the events or we do have a Boston area studio and a lovely Palo Alto studio so reach out to the team be happy to talk mom's to minimun thanks so much for watching the Q

Published Date : Jun 15 2018

**Summary and Sentiment Analysis are not been shown because of improper transcript**

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Ed Palmer, Winslow Technology Group | WTG & Dell EMC Users Group


 

>> I'm Stu Miniman With The Cube. Joined here by Ed Palmer who's the COO of Winslow Technology Group. We're at their Dell EMC User Group. Ed Thanks so much for joining me. >> Thank you. >> Alright so Ed, we talked to Scott earlier and Scott gave us a lot on the history of the company. You recently joined Winslow Technology Group, >> I did >> but you have history with Scott. So, tell us a little bit about your background and what brought you over to WTG. >> Sure, so as Scott may have told you we worked together earlier in our career and I was a System Engineer. He was the Account Exec. We worked very effectively together. And we've reunited later in our careers. >> Alright and tell us a little bit about your role as a COO. You were an SE, I believe that's a part of what you have in your work. >> Yes So, the way we've defined my role. I have responsibility for sales operations, for professional services, solutions architecture, and marketing. >> Alright, so luckily things aren't changin' that much in the industry at all. Wait do you know, do the companies you're working with they haven't open acquired since you came on board right? So what is this, the pace of change and the breadth and depth of what's happening in the industry, how does that impact your organization? >> Great question. So Obviously the industry is changing all the time. It's a very dynamic industry. And obviously that has an impact on our operational effectiveness. So one of the things I'm interested in is how do we streamline operations? How do we work more effectively with our partners? How do we fully maximize the partner programs and fully leverage all of the eccentrics? >> Yeah, gosh, I have to think. We were talking to Jeremy Burton earlier and said you know you don't want to do five year planning. You can maybe do two year planning. And really it needs to be much more on a granular level. Every company they're dealing with they have different financial years. Their incentive plans change all the time. What's kind of the north star for your team? How do they make sure they kind of have a steady push on things but are flexible and can act with the changes that happen? >> Sure. So let me start by saying the Winslow Team has experienced phenomenal growth over the past three to five years. And we're looking to continuing to extend that growth over the next three to five years. What we do is we put together business plans and we put together plans by partner. And to your point, those plans are forward looking, but they're also broken out by quarter. So we're actually quarterly driven and we drive our demand generation activities around those plans. >> Alright Ed, talk about the skill set and how do you keep up with training for the organization? >> That's a great question. So as a Dell EMC Titanium Partner, it is quite a challenge to keep up with all of the training certification requirements. We actually got a jump on it earlier this year and we've defined our entire training plan for the year. In fact, I would say we're about 80% complete with those plans. They do require a lot of time, but they're important to maintaining titanium level. >> Yeah, So, there's the requirements that you have from your partners, but then, Winslow Technology Group usually is pretty early on a lot of technologies. Scott in his opening remarks this morning, talked about Compellent, Hyper-Converged, Hybrid Cloud, being some of the early edges. How does your organization play a part of that and how do you kind of do the communication with the field and the customers to know not only what to jump on but how to get your whole team embracing and pushing those items? >> Sure. So what we like to say is we are not trying to be all things to all customers. And I would say we are differentiated with our approach. So what we look to do is define game-changing technologies. You may have heard Scott talk about that. And what we look to do is provide deep expertise in those technologies. So that drives our training certification plan and we're looking to fully develop our Pre-sales Solution Architects and Post-Sales Professional Services Consultants to be experts in those technologies. >> Alright and I'm curious Ed, What's your hiring plan like? Where do you find good people? How do you maintain and keep some great people? >> Sure. Most of it, quite frankly, is through word of mouth through our employees. And I would say the majority of our employee base are through referrals. So that's typically how we're finding great people. >> Alright. We've talked earlier about how there's no shortage of change going on there. What's exciting you about what's happening in the industry and anything that concerns you about what's happening? >> Well we've talked about the dynamic nature of the industry, the constant change. I think what's really exciting is the whole move to Hyper-Converged. We've seen a lot of interest in Hyper-Converged Solutions. The move to Cloud obviously. We've seen a lot of interest in point technologies like software-defined data center, software-defined networking, and I think what's exciting for us is working with our breadth of partners to really understand how those technologies and solutions address the business needs of our customers. >> Alright, Ed want to give you the final word. What were you hoping to gain and when you come into this event and as you look at the customers, what are you hoping that they take away from this event? >> Sure, for me personally, this is my first Winslow Users Group Event. I think it's phenomenal. And I think for our customers it's an opportunity to be exposed to the technology, to ask questions of our subject matter experts, and I think come away from the event thinking about how the technology can be implemented in their environment to maximize their business. >> Alright, well, Ed Palmer, welcome to your first event. It's our first time here. Thank you so much for having us. We'll be back with more coverage here from the WTG Dell EMC User Group. You're watching The Cube.

Published Date : Aug 11 2017

SUMMARY :

Ed Thanks so much for joining me. and Scott gave us a lot on the history of the company. and what brought you over to WTG. Sure, so as Scott may have told you I believe that's a part of what you have in your work. So, the way we've defined my role. and the breadth and depth and fully leverage all of the eccentrics? and said you know you don't want to do five year planning. over the past three to five years. and we've defined our entire training plan for the year. and how do you kind of do the communication and we're looking to fully develop And I would say the majority of our employee base in the industry and anything that concerns you and I think what's exciting for us and as you look at the customers, and I think come away from the event Thank you so much for having us.

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Rick Gouin, Winslow Technology Group | WTG & Dell EMC Users Group


 

(loud click) >> I'm Stu Miniman and this theCUBE and we're here at The Winslow Technology Group Dell EMC User Group. Happen to have with us Rick Gouin, who is the CTO of WTG. Thanks so much for joining us. >> Thanks for having me. >> Alright, tell us a little bit about, as CTO of really a channel partner for a lot of technology vendors, we talked to Scott earlier about the solutions that you help put together, what's your role inside the organization, how long you've been there, what's your background? >> Sure, so I started at the Winslow Technology Group four years ago, at this event, actually. Prior to joining Winslow, I was at Dell, as a Enterprise Technologist. Came to Dell via Compellent, and prior to that, I was on the customer side, a technology director at a large insurance company down in Hartford. >> Okay, so obviously, Winslow Technology Group started very much with Compellent, has gone through the maturations of Compellent into Dell, Dell now into EMC, so, tell us a little bit about your role, what kind of things do you look at to help pick what technologies and expansion that you go into with the organization. >> So, obviously, Dell has a very broad portfolio and there's just not enough technology expertise to know everything about everything, so we have to spend a good amount of time keeping an eye on the market and sort of focusing in our resources on what we want to gain expertise in and what we want to really bring to our customers. So it's a lot about where we feel like these different market spaces are moving and we deal with a relatively specific segment in that our customers fall into a couple of different profiles and we really have that in mind when we're looking at the various technologies. We're really trying to picture this group of people that's here, and what do we think they would get excited about? >> So we're in an interesting state of the industry today. On the one hand, there's no shortage of challenges for storage. Storage is always one of those things that we need expertise, we need to fix things, yet on the other hand, companies want simplicity. They don't want to think about it, I'm deploying hyper-converged or cloud environments where storage is in there, so how do you look at that especially with your background and WTG's background, as it fits in the entire picture? >> Yeah, so coming from Compellent myself, and coming from a strong Compellent reseller, we're obviously a little bit biased when it comes to storage. With that said, as we continue to talk to different customers and they come to these inflection points where they've got to make a decision about refreshing a traditional storage environment versus taking a look at a hyper-converged environment, we're finding more and more customers are willing to take that chance on a hyper-converged environment and like you mentioned, a lot of it comes down to the simplicity. A lot of it comes down to a specific skill set that they see you have to have for a storage environment that you might be able to not worry about anymore when you go to a hyper-converge environment. >> Storage has always been not only complicated at the individual level, but you look at a company like Dell and they've got a portfolio, and it's because no one solution can fit everywhere. There's price points, there's scalability, there's featured functionality. How do you look at where we are in the market today, how do you help simplify that portfolio beyond just kind of HCI? >> Yep, and you've really pinpointed I think a big part of the value we provide to our end customers, cause you see this huge, broad portfolio, lot of different things that do the same thing, and so we really try to guide that decision-making process in a couple of different ways. We think that, like you mentioned, there's a different fit, all of these different technologies have their place, no one is right for everyone, and there's room for all of them. We don't think hyper-converge is going to completely replace midrange storage, we think that there's room for both, different customers are going to want different things. A lot of the decision making comes down to one, where are they in their life cycle of the gear they have? Switching platforms, say, to hyper-converge requires replacing perhaps some storage, perhaps some servers. Where are they in their depreciation cycle? Are those things least assets? All those different things really come into play, so it's not always a purely technical discussion. There's a lot of different things that factor in. But we feel like, every time it makes sense to look at all the options, and a vendor like us, like partnered with Dell, we can provide a solution in the traditional infrastructure, that you're used to using today. We can give you the pricing for it, and what the implementation would look like, and then we can give you the same thing on a hyper-converge infrastructure. Tell you how the implementation would go, let you compare those costs, talk about the pros and the cons, and then you can make a really informed decision. And we feel like, without taking a look at both, and doing some actual metrics-based analysis of the two options, you're not going to be able to make an informed decision. >> Rick, over the last decade or so, virtualization has really been one of those waves that's driven a lot of the technology discussions we have. It feels like, well, of course Vmware and virtualization are by no means going away. The new wave of cloud in all of its forms, there's containerization, all of these new things kind of bringing on this next generation. What's exciting you and what as a CTO do you look at and say, "Oh, boy. Here we go again! "We're going to have to go fix all these problems "like we did last time?" >> So two things you said really jumped out at me. First, I hear from a lot of my customers a push to get everything into the cloud. At the same time, I'm starting to see the other end of that curve with things coming back in. I think a lot of our customers are finding a sweet spot in hybrid cloud solutions, whether we've got an on-prem component coupled with some cloud storage, or some off-prem components. We think that's the sweet spot, and that really allows us to take advantage of the key...really, the key thing for cloud infrastructures is that elasticity, right? It allows us to put our elastic workloads out there, and then once they settle down into a predictable sort of state, we can bring them back on-prem, where we really want them, anyway. So, we think, we see a lot of our customers settling down into a hybrid sort of scenario. Luckily, whether it's Dell Nutanix, VxRail, they've all got great solutions for on-prem coupled with off-prem stuff. The other thing that's really interesting to me is these alternate hypervisors. I love seeing the adoption of options, I think we've seen a marketplace that has been dominated by an 800 pound gorilla for a long time, and it's a great, super powerful portfolio, basically ubiquitous. I love seeing a couple different options that can bring some actual different business value and making customers think about, maybe I don't just go status quo here, here's an opportunity to maybe do something a little different. >> Rick, really appreciate you sharing with us everything going on in your environment and we'll be back with more coverage here from the WTG Dell EMC User Group event. You're watching theCUBE. (loud click)

Published Date : Aug 8 2017

SUMMARY :

Happen to have with us Rick Gouin, and prior to that, I was on the customer side, what kind of things do you look at and we deal with a relatively specific segment where storage is in there, so how do you look at that and they come to these inflection points How do you look at where we are in the market today, and then we can give you the same thing that's driven a lot of the technology discussions we have. At the same time, I'm starting to see and we'll be back with more coverage here

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Scott Winslow, Winslow Technology Group | WTG & Dell EMC Users Group


 

>> Hi, I'm Stu Miniman, with theCUBE, and we're here at the Winslow Technology Group Dell EMC User Group, and happy to have on the program multi-time guest of theCUBE, Scott Winslow, who is the president and founder of Winslow Technology Group. Scott, thanks so much for having us here. >> Good to be here, Stu, good afternoon. >> Alright, so, you opened up the event here, I think you've said you got between 150 and 175 users, and, if I remember right, your first user event was actually here, and it was like, what, eight users? So, you know, great location here in Boston, you know, Fenway right behind. You're taking your users to the game. Tell us a little bit about the history of the company, and this event. >> Yeah, when we started the user group 13 years ago, it was here at the Hotel Commonwealth, and it's been a great venue for us. Really it started with eight customers around a conference room table, we had Marty Sanders, the CTO from Compellent, Phil Soran, one of my mentors is the CEO of Compellent and founder, and I think we were talking about, how do we improve the GUI on the Enterprise manager for Compellent, and that was how it started, and kind of last minute, we decided to go to a ball game afterwards, and that was kind of the roots of this event, but you know, it's changed over the 13 or 14 years, but we try to provide really good education for our customers, give them some things to think about in their infrastructure and their environments, we try to be a thought-leader, and it's kind of evolved around that theme for the last 13 or 14 years. Obviously a lot bigger now than it was. We've grown up; the challenge for us is how do we continue to have our customers have a white-glove experience, as we continue to grow, but we're really excited about, where Compellent took us to Dell, and Dell led us to Dell EMC, and you know, here we are. >> Yeah, so, Compellent to Dell, Dell to Dell EMC, and we're still talking to the storage industry about making their user interfaces better, right? >> (laughs) We are, we are. Well, I mean, we are in one sense, but in another sense is you move into hyper-converged, you know, that really is kind of the backdrop for that story, right? Because, as you get into hyper-converged infrastructures, you're talking about, you know, one-click upgrades of server storage networking hypervisor, so I think it really is kind of a good backdrop, and we've seen that evolve over the years. >> Yes, Scott, when I look at your portfolio, it started out very much storage, you now have server storage network hyper-converged, the PC and mobile cloud, you know, how many people do you have in the company now, and how do you manage that kind of change and expanse of your portfolio without getting a mild wide and an inch deep? >> Yeah, we've got 37 people in the company now, so we've added six this year already. I think we try not to go too wide in terms of number of vendors. We've tried to focus on a few key strategic partners, so for us that's, you know, Dell EMC, it's Nutanix, it's VMware, and try to really specialize in those areas. We think customers are looking for a partner that's got deep technical expertise, really good sales acumen. I guess a fair criticism of us would be, "you don't go wide enough, you're not partnered "with Cisco or HP," but we'll accept that. We think it's led to 35% growth over the last three years, and we think it's been a good strategy for us. >> Yeah, no, strong growth absolutely. What are you hearing from your users, you know, how much does this digital transformation, pulling them along, and driving them to kind of that breadth of solutions that you're offering? >> Yeah, I mean we're having conversations with them every day, and in the conversation, often times, is do we continue kind of down the path we've been? We're very comfortable with a 3-2-1 solution, for us, a lot of times that's a Dell server, Dell networking, Dell Compellent, we're very comfortable providing that, but you know, as they look and say, "Hey, we built this wonderful car, but it's probably "going to run out of gas at some point," do we move into more of a hyper-converged solution? Do we look at, you know, a cloud solution? And, you know, how do they continue to evolve their environments? And that's provided a great role for us to consult with them, in that regard. >> Yeah, all of your partners, Dell, Nutanix, VMware, all trying to figure out how they live in kind of this hybrid or multi-cloud world. How are your partners doing, what you as kind of the voice of the customer, do you want to see from them to kind of mature these solutions even further? >> Well, I think we've seen it already, if you think about like at .NEXT, you know, Nutanix announces cloud integration with Google, I think we're looking for solutions where we can provide a really good on-prem solution for some of the data, but then you have to have the ability to go off-prem and have cloud integration, and if I look at Nutanix, Dell EMC, VMware, I think they're providing that. If you look at, like, an NSX solution from VMware, for example, you know, we've seen the virtualization of, with VMware we've seen the virtualization of storage with products like Compellent and others, and now you've got a virutalization layer and abstraction layer in the networking with NSX, and that provides some real benefits in terms of what can be done around operating efficiencies of networking, microsegmentation, etc. So, we see those vendors providing those kinds of solutions. >> Yeah, so, NSX is going to be one of the critical components when we get VMware on AWS, I'm curious whether that, Microsoft Azure Stack, or Jeremy Burton was talking this morning about Virtustream being able to go on-premesis. Those solutions, do they excite you, do they excite your customers? You know, what do you say? >> They do, they do excite our customers. I would say right now, I don't think they excite our CFOs much. We're having a lot of conversations with customers about the things like NSX. I wouldn't say it's been a big revenue driver for us. We're still driving a lot of revenue through some of the traditional, you know, server storage networking hyper-converged solutions, but I would say, as it relates to like an NSX for example, it's a topic that customers want to talk about, security's very much top of mind, and it hasn't translated yet into a lot of revenue, but it's definitely a part of the building blocks that our customers are looking at. >> Yeah, you bring up your CFO, and I'm curious, how does the customers looking to kind of change Capex into Opex, how does that affect you, are service providers in the public cloud, are those an opportunity for you, for partnership? Are they a challenge for the kind of the channel's business model? >> Yeah, it's a good question. I think we've seen a lot of the partners that we work with try to provide an operating, Opex model, and try to be more cloud-like in their solutions, so if you look at the Nutanix's and VxRail's, you know, having a solution from Dell EMC or from Nutanix where you can present it up almost like a cloud solution where they only have to commit to maybe 40% of the overall payment, or they can grow it very quickly like they would a cloud solution. So we're seeing a lot of that type of activity, I would say, you know, and at the same time, we're reaching out to the cloud providers, the Amazons and the Azures, to figure out, can we be partnered with them, and what does that model look like, and it's certainly not going to be a lot of margin working with those types of providers, but you can build a big consulting practice around it. So we're heavily engaged in those kind of discussions. >> Alright, Scott, last thing is, your users, as they walk away from this year's event, what do you want them to think about, their relationship with you, and kind of their big takeaway from the event? >> Yeah, I mean, for us, we try to be the trusted advisor, right, that's our role. You've got a number of OEMs out there. We're putting solutions together, that's why we call our engineering team the solutions architects, because we're piecing it all together for them. I look at the manufacturers kind of like as a big aircraft carrier, and they're good aircraft carriers, but we're a little speedboat, right? We can go back and forth, we're very nimble, we can demo stuff quickly. So I want them to think about us as a solution provider, as a trusted advisor, and to think about some of the new technologies that we presented up today. They're so busy working through day-to-day problems that, in one afternoon, to be able to come out here and here about, like, a cloud solution, like Virtustream, NSX, to hear about what's going on in hyper-converge, what's going on in managed security market, I'm hoping they'll take away some of those ideas and think about how it might apply in their business. >> Alright, well, Scott, really appreciate you bringing theCUBE here, looking forward to talking to a lot of your customers as well as some of the partners and, you know, everyone here at the show. I've been Stu Miniman, this is theCUBE.

Published Date : Aug 7 2017

SUMMARY :

Dell EMC User Group, and happy to have on the program So, you know, great location here in Boston, and you know, here we are. Because, as you get into hyper-converged infrastructures, so for us that's, you know, Dell EMC, What are you hearing from your users, you know, Do we look at, you know, a cloud solution? the voice of the customer, do you want to see and abstraction layer in the networking with NSX, You know, what do you say? some of the traditional, you know, server storage networking you know, and at the same time, we're reaching out to the some of the new technologies that we presented up today. the partners and, you know, everyone here at the show.

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Shawn Rothman, Town of Weymouth MA | WTG Transform 2019


 

(snazzy music) >> From Boston, Massachusetts, it's the CUBE, covering WTG Transform 2019, brought to you by Winslow Technology Group. >> Welcome back, I'm Stu Miniman and this is the CUBE exclusive coverage of WTG Transform 2019. It's the Winslow Technology's Dell MC user group, and therefore, we are always thrilled when, not only do we have a user on the program, but we have a local user who's also the Chief Information Officer. Shawn Rothman, who is the Chief Information Officer, CIO, of the town of Weymouth. Coming up from the south shore, a nice easy drive when the traffic isn't too bad. Shawn, thanks so much for joining us. >> Thank you, glad to be here. It's Boston though, so there is no such thing as the traffic being easy. >> Yeah, the traffic and the weather. Just wait a little while, it'll change greatly. We've got the mast plate right behind us with Fenway, and yeah, it is starting to get to the evening. You know, Friday commute back. But uh, you're probably going to the Sox game, so you won't have to worry about that. >> Exactly. That's my plan, is to wait it out. >> All right. So, as I mentioned, town of Weymouth about 12 miles from where we're sitting right now. You know, you're the CIO. Give us a little bit about, you know, what that means to be the CIO of a town here in the commonwealth of Massachusetts. >> Yeah, so you know, IT is so different when you get out of the corporate setting. We have a lot of high needs or requirements. There's a lot of public safety needs, things like that, that are consuming often. But the drive isn't always there to take advantage of it, so we've been continually working to grow new things, to grow new technology in Weymouth. We uh, I'm really struggling, sorry. >> Yeah, no it's great Shawn. Give us a little bit about, you know, what you can, how many people that you've served in the community, and your team itself, how many people you've managed, just to give us a little bit of a scope. >> So, in Weymouth we have about 500 full time employees within the town side and another, you know, more than 2,000 if you take in our schools. Now we have a separate IT department for our schools. We share combined networks, so we have a private dark fiber network that runs throughout the town that we share. I provide services for police, fire, DPW, emergency management, finance, all the things that you kind of do, public works. It's a lot of different areas. There's a lot of different needs and ways that we can meet the needs of the public. >> Okay, that's awesome. So underneath that, so infrastructure is a piece of what your group owns, yes? >> Yes. >> Give us a little bit, kind of scope that out for us, what that means when kind of the pieces that allow you to deliver those services to your constituents. >> Right, so it starts with lots of things people don't see, right? So, IT is often very hidden. If we're doing our job well, people don't really notice us. So, like I said, we have dark fiber all throughout the town that enables us to do everything from public safety communication, data replication, allows for DR so we have multiple sites for our data. We run Compellent SANs, based off running Dell servers, running VM ware. And, we run two different set ups. One at the town hall and another at my police department, and that provides my disaster recovery and things like that. From there, then you start looking towards facing of customers. We need to run bills for taxes, and water, and utilities, things like that, so, all those pieces start to play in. We're continually looking to grow in that area, so, one of the areas that we're actually looking at right now is increasing our presence online, as far as people's ability to apply for permits online to have inspectional services done online, to pay their bills online. You know, I think everybody wants their experience online to be Amazon, right? Go, open up your cart, buy up, put a bunch of things in there, hit pay, and be done. And, that's the direction we're trying to move, these days. >> Shawn, some of the fascinating conversations I've had in the last few years is when you talk to government agencies, municipalities, and the like, and that word gets thrown out, digital transformation, and what that means from you. Right, you know, today, you know, me? I live in a town here in Massachusetts. Yeah, gosh, why can't everything just be something that, I talk to my home assistant and it just gets done magically, and it's nice and easy? But you know, it's a journey that we all need to go on and there's some things that, you know, you don't have unlimited budget and unlimited head count to be able to manage that, so talk to us a little bit about, you know, does digital transformation mean something in your world? And, how are you helping to deliver some of those mobile enabled services? >> Yeah, so that really, I run into really two challenges there, well multiple challenges, more than two, but two really big challenges. One is getting people used to the idea of doing things in a way that they haven't done it before. You don't need to come to the town hall, go online and do it. You have to understand that billing, if you pay online, you pay with a credit card, there's charges that get assumed. With Amazon, that gets eaten by the product managers and things like that. Well, we don't have that, so those are surprise fees for people. So, those are challenges to teach people about. We also then have problems with teaching people within the town. Hey, I've always done my business x way. People come and see me, they do things, they fill out this form, they move along, and it's kind of transforming their abilities to understand and move in that technical age, also. Those are kind of the two biggest areas. Outside of that, is, you know, the up side is huge. We're talking to another community that has kind of gone to these things online, and they say they're getting like 40 to 60 percent of their building permits between midnight and 6:00 AM. That's a whole new world for the way the government has worked in the past. >> Yeah. Shawn, come on. I live in a town here in Massachusetts. We are proud of our 300 year old legacy and the way things are done here, which is a little bit different than the conversation we're generally having in IT these days. >> Yes, for sure. (chuckling) >> Great. So, you mentioned a little bit, you know, I hear Compellent SANs. You've got disaster recovery and all these pieces, so tie us into this event. What brings you to WTG Transform? Of course, I know Compellant has a long history of the team here, Scott and the team, so how long have you been working with them? And, tell us a little bit about the relationship. >> We've had a Compellent SAN actually installed by Winslow, it's got to be nine plus years ago to get started, and it's just kind of been one of those things that grew. You know, we started with Compellent, and then Dell bought Compellent, and we had HP servers, and while it was nice to have everything together, so we moved to our Dell servers, but I love to come here and see kind of where things are moving, where Winslow is going, where there's opportunities for me kind of to meet people's needs in ways that they're looking for that maybe I don't know about, ways I can protect our data, ways I can protect my constituents and my residents. Those are all concerns, and this is a great opportunity for kind of see all those different pieces, to get my hands on things once in a while, or to hear something that would get me moving in a direction maybe I hadn't previously looked at. >> Shawn, is there any initiatives you have, or technologies that you're poking at that you'd like to understand more, or things that you're looking for from kind of the vendor community that would make your world easier? >> It's hard to know what you don't know, and so there's always something new. Every time I get here, I see something that I'm like, "Man, this could really be transformative for us." It's often different to figure out how and when to implement those things. So, I don't know that I have, you know, I don't know that thing I don't know yet, I think I haven't found that key hot button for this year, I don't think. >> You bring up a really good point, a question I actually asked for years is, how do you keep up? And, of course the answer is, I don't care if you're the smartest person at the most important company in the world, no one can keep up with all of it all the time. So, the question is, who do you rely on to help you to understand and learn some of those new things? >> Yeah, so I mean, we all look at things from media, and there's Spiceworks is a great community I use, but my VARs are kind of, that's really where the rubber meets the road for me, And, you know, Winslow has just been, there are many things that I would, I'll take and leave. There's technology I use, and if I had to replace it, I get rid of it. Well, Compellent, Winslow, that combo is, I mean, it's called dead-hand technology, I mean, it doesn't leave, it's not going any place. They're crucial to me, knowing where to go, how to go. They help me figure out road maps, they've always kind of gone above and beyond in making sure that my needs are met, and that I know the direction things are going before I get jammed into a spot where I can't get out. >> Yeah, so last question I have for you, Shawn. CIO of a town here in Massachusetts, where do you find it kind of different and the same compared to the peers that you'd be talking to at an event like this? >> It's hard to find other venues like this. There's some government run programs, but they're not the same. >> So, I guess just to, what I'm asking for is when you talk to your peers here, do you have some of the same concerns and the same looking at technology, or are there opportunities or challenges you have working for a town government that maybe the average mid-sized business wouldn't? >> Sorry, yeah. Yeah, I think we share a lot of security concerns. Security, I think our concerns are very much aligned, right, we're all worried about what's happening outside our environment, we're concerned about the weakest link, which tends to be our end users ability to click a button, but outside of that, when we get to like how business really works, at times we're very different, at times we're very similar. So, my needs for disaster recovery, again, two buildings across town, that works for me. If I lose those two buildings across town, two, three, four miles, I've lost everything I care about, where a company, you lose something, you need to have backups across the country. So, there's some different needs, but the reality is we both need to protect our data, we both want to provide quality service to the people that depend on us, we both want to be moving in positive directions, we both have constraints on our budgets. So, I think there's a lot of overlap for me that I can pick up information here, even if sometimes the exact model they use isn't the same as what I would use. >> All right, last question I have for you, Shawn is, when I travel, you know, I live about 26.2 miles from downtown Boston, but I say I'm from Boston because people definitely outside this country, and even across this country, don't necessary know much of Massachusetts, so when you talk to somebody, how do we put Weymouth on the map? >> So, Weymouth is on the south shore of Boston, but generally, I would say the same thing, I'm from Boston, but we're, like you said, I mean, we're less than 10 miles really from the edges of Boston. We're right along the water, we have one, actually, one of the busiest ports in Massachusetts, outside of Boston, itself, Boston harbor, and so, you know, we're kind of right here in the middle of everything. >> Yeah, absolutely. Well it's getting close to beach season, it's actually the first day of Summer here. So, Shawn, thank you so much for sharing this story, town of Weymouth, and what's happening in your world, really appreciate you joining us. >> Thank you for having me. >> All right, we'll be back with more coverage here from WTG Transform 2019. I'm Stu Miniman, thanks for watching the CUBE. (snazzy music)

Published Date : Jul 1 2019

SUMMARY :

Massachusetts, it's the CUBE, covering WTG Transform 2019, brought to you by It's the Winslow Technology's Dell MC user group, and therefore, we are It's Boston though, so there is no such thing as the traffic being We've got the mast plate right behind us with Fenway, and yeah, it That's my plan, is to wait it out. Give us a little bit about, you know, what that means to be the CIO of a town here in Yeah, so you know, IT is so different when you get out of the Give us a little bit about, you know, what you can, how many people that the town that we share. of what your group owns, yes? pieces that allow you to deliver those services to your constituents. So, like I said, we have dark fiber all throughout the town that enables things that, you know, you don't have unlimited budget and unlimited head count You have to understand that billing, if you pay online, you pay with a bit different than the conversation we're generally and the team, so how long have you been working with them? You know, we started with Compellent, and then Dell bought Compellent, It's hard to know what you don't know, and so there's always something new. So, the question is, who do you rely on to help of, that's really where the rubber meets the road for me, And, you know, of different and the same compared to the peers It's hard to find other venues like this. quality service to the people that depend on us, we both want to be moving country, don't necessary know much of Massachusetts, so when you talk to We're right along the water, we have one, actually, So, Shawn, thank you so much for sharing this story, town of Weymouth, All right, we'll be back with more coverage here from WTG Transform

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Plamen Dimitrov, Kiawah Island Golf Resorts | WTG Transform 2019


 

>> Massachusetts, it's theCUBE! Covering WTG Transform 2019. Brought to you by Winslow Technology Group. >> Welcome back, I'm Stu Miniman, and we're here at WTG Transform 2019, across the Mass Pike from Fenway Park where we're hoping the rain's going to stop in time for the game tonight where we have 189 users here with Winslow Technology, digging in a lot of technology, networking with their peers, and I'm thrilled to have on another one of the ED users on the program. Plamen Dimitrov is director of Information Technology at Kiawah Island Golf Resorts coming to us from South Carolina. Thank you so much for joining us. >> Thank you for having me. >> All right, as I was actually telling you, I'm familiar with Kiawah, my father is retired down to John's Island right off of Charlestown, South Carolina. You have a beautiful golf course there, there've been professional events there, we actually have one of our Cubeos, does some PGA coverage, John Walls, so he and I have talked about Kiawah a few times, but for those of our audience that aren't as familiar, haven't been able to enjoy it, tell us a little bit about Kiawah. >> Kiawah is a beautiful island, over about 10 miles of oceanfront, side, where the Kiawah Golf Resort is spread out. We have different accommodations with a lot of different activities for all ages, starting with the Sanctuary Hotel, which is a Five Star by Forbes and a Five Diamond by AAA. Or you can choose any of our villas from one to eight bedroom villas. We have five beautiful golf courses, which one of them is ocean course, previously hosted Ryder Cup in 1991, and PGA in 2012, and we are also proud to be a host of the PGA 2021, very exciting. Apart of that, we are announced to be Tennis Resort #1 in the world by tennisresortonline.com. We have over 22 tennis course, different variations from car course to clay. On top of that, we have a lot of pools, swimming pools, water parks, a lot of recreation, kayaking. It can be a beautiful journey for any visitors. >> Yeah, so, Plamen I know some of the IT people listening to this are going to be like, "Boy, he's got a tough job there!" Sounds gorgeous, right on the ocean, so many things there, bring us a little bit inside the IT, your world, what that entails, and, boy, there's got to be some different challenges and opportunities that you face, versus the kind of traditional business IT. >> As every island, we have all of our friends, like salty water and all things like that. And besides that, I've mentioned that the company's spread out over 10 miles, we have a total of 23 locations, and all they share the same systems and applications. Our current challenges, from an IT standpoint, are things that not all of the vendors that can keep up with the current technology and the all new and moderns, so we have some, what we call, old school applications, they can't keep up, and then you have the new applications that can be hosted on the Cloud, for instance. In the same time, those applications need to somewhat work with each other and have some interfaces, so this is where we face the, these days a challenge, a little bit, and where our partnership with Winslow, were able to help us determine which is the best route for us. And we determined that having a data center on island, and they have another one off the island, is the best for us to go. They helped us go through the planning of what's the right set up to be used, and I think we're in the right direction. >> Okay, great, so you have two data centers and you're also using Cloud services, if I heard right? >> Correct. >> Okay. There's been a big discussion here, is like, all right, what is the Cloud's strategy and it is an ever changing world and there is no one right answer, so, when you look at yourselves, what is your Cloud strategy today and what makes you help determine where you'll be moving in the future? >> In one of the sessions, they mentioned it's all about checks and balance, and it's to be able to measure how to apply your cash in a way that it makes sense, and one day, maybe, for some applications makes sense to be on premise, another day makes sense to bring it on the Cloud. And I can give you an example, recently what we did was, we were looking into switching to Office 365, pretty much everybody knows about it, and there's a good study that, after you go over a certain threshold, it's much easier to, and much more cost effective, to have something on premise versus going to a Cloud version. Now, again, it depends on the size of the company, it depends on the... Your future projects and goals, for some people it may be different than us. But I think that the future more and more, things will be what's called colocating the Cloud, which is mainly by other providers, and we're going to have two called a key that you can get to those applications from anywhere. >> Plam, bring us inside a little bit that the data centers, you said you have two of them, what's your infrastructure stack look like today? >> We've been looking at the various solutions, hyper-converged, and hybrids, and with the help of Winslow, we determined that sticking to the 3-2-1 traditional solution is the way we go. We use their Compellent products, all flash erase, very flexible and very reliable, very nice speed it provides, performance-wise they're a great product. Then, after that story solution, you have two data switches and then a number of servers. We use, on top of that, the VMware as our hypervisor, along with their VDI environment called Horizon for some remote clients that they don't need much, but that's basically our setup. >> Great, and how long have you been using the Compellent solutions? >> The Compellent solutions, we've been using them for a year and a half, since I joined the company, but my relationship with Winslow goes far back, since 2013 where I used to work for another company here in Nantucket. And the very first person I worked with was John Cliffords from Winslow. Very great guy, and he introduced us to the Dell world. This is when we bought the first EqualLogic and afterwards, I went to Belmont, where we also bought (mumbles), and we just keep going along. >> All right, great, Plamen, last question I have for you, what brings you to an event like this, what were you hoping to get out of it, and how's it been going for you so far? >> Well, what brings me to an event like this, most of the time is on one side to see what Dell has to offer, and some people attend, they'll conference, but I think a place like this, where you have smaller scale conference, it's much more beneficial for me. A, from a learning experience and B, from creating connections, making connections with other users, which this is the best because sales rep can say, "Yeah, this is what you need." But then, from a user perspective, it's priceless to absorb experience. >> All right, well, Plamen Dimitrov, I really appreciate you sharing your journey, and everything that Kiawah Golf Resorts is doing, thank you so much. >> Thank you very much. >> All right, we'll be back with more coverage here from WTG Transform 2019, I'm Stu Miniman, thanks for watching theCUBE. (funky electro music)

Published Date : Jun 21 2019

SUMMARY :

Brought to you by Winslow Technology Group. for the game tonight where we have 189 users here to John's Island right off of Charlestown, South Carolina. and we are also proud to be a host of the PGA 2021, and opportunities that you face, and where our partnership with Winslow, and what makes you help determine and it's to be able to measure and with the help of Winslow, and we just keep going along. where you have smaller scale conference, and everything that Kiawah Golf Resorts is doing, All right, we'll be back with more coverage here

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Marty Sanders, Arctic Wolf | WTG Transform 2019


 

>> From Boston, Massachusetts, it's the Cube covering WTG Transform 2019. Brought to you by Winslow Technology Group. >> Welcome back. I'm Stu Miniman, and we're here at WTG Transform 2019. Happy to welcome to the program first time guest, Marty Sanders who's the Chief Security Services Officer at Arctic Wolf. Marty, thanks so much for joining us. >> Thank you, Stu. >> All right Arctic Wolf's a partner, but before we get there, I have to say welcome back. >> Thank you, thank you. >> Because you're familiar with this event quite well. You have a background at Compellent, which of course we were just talking to Scott Winslow. It's where his company started. Just give our audience a little bit thumbnail of your background. >> Perfect. So yeah, Scott and I go back a long time. We actually started back working together at Zylotech back in the late 90's. After we left Zylotech, we actually went to Compellent. We started building Compellent back in 2002. As a company we wanted to start a new philosophy. Really sit down with customers prior to actually releasing products. So we actually built a customer council. We started that in Minneapolis, and then what we wanted to do is take it to the next level. We wanted to replicate that out to other parts of the country, and the first person we called was Scott. We started to do it with Scott, and started back in 2004. Had the first meeting here at the Commonwealth, actually with a handful of customers, and now it's grown into this. So it's unbelievable what he's done with the company. And when I look at what he does, he provides a tremendous amount of value to the customers and just sells them exactly what they want. But what they need as well. >> Yeah we always know when certain segments of the market that degree of separation, you look on LinkedIn is like, one and a half. >> Absolutely. >> Everybody knows each other. We all run around some of the same circles. So bring us up to speed. Arctic Wolf. I believe you're the first person we've had on from the company. So give us a little bit kind of the who and the what and the why. >> Perfect. ^- [Stu] Of Arctic Wolf. >> And again thank you very much for inviting us out for this as well. Yeah Arctic Wolf has been around since 2012. Started off in the SOC as a service. Obviously, in that small-medium business, they didn't have the capabilities to do a lot of the security work. Actually, Brian NeSmith, our CEO, started the company with his other founder Kim Tremblay. They worked at Blue Coat, they understood the security world. But understood that there was a big hole in that space, in that small-medium enterprise business. So they were actually way ahead of their time. I mean you look at from 2012 to 2015, it was a little bit slow growth. But now you start to look at where we're at, and the adoption of that, having a SOC as a service 7 by 24, hasn't been adopted very well. >> Yeah, I thought it was rather telling, actually in the keynote this morning, some people were asking about security, and they're like, wait, if I do this hybrid cloud stuff, how does that work? And I'm like, yeah I go to too many events. It's like, I have ingrained in my system now security is everyone's problem. There is no such thing as a moat. You assume that they are going to get in, so therefore I need to build at every level of the stack. I need to get in. But I'm an industry watcher. ^- [Marty] Yep. >> The people that are doing, what's their mindset, what's workin' well for them? Is security heightened? How's Arctic Wolf going? >> And you want to take that premise. I mean, one of the things that we do is we actually assign a concierge security team to that customer. So we want to be that extension of their environment. I mean, in fact, as we started to talk to some of the clients that we have here, they're repeating the words, what they feel like. My team is part of their team. And it makes it so much easier. So you're not dealing with somebody fresh every time that you call in. If you have any type of event that validates that there's somebody trying to break in. You want to have that person that understands your environment. Understands exactly where you've been. Making sure that you're up to speed on their network, all their ingress/egress points that they can come into. So it makes it so much easier if you have that consistent face that you're dealing with. >> Okay. Marty, is there a typical customer of Arctic Wolf? Where do you fit in the WTG? Their customer base? >> Yeah, I mean, that's a great question. I mean, when you look at where we really fit is, the first questions that we want to ask is do you have a security team? Do you have it 7 by 24? I mean, that's where we really want to make sure that we're augmenting that. I mean, when you look at a lot of the companies they might have that office admin that became the IT person, that became the security person. What we want to do is make sure that we're providing the true level of high security for those companies 7 by 24. Because obviously the bad guys know that there's going to be a hole after hours or whatever it's going to be. So that's when they want to go in. So we want to make sure that we're covering that. So Scott and his clients are kind of in that medium to small-medium business, moving up into the small enterprise, and it fits really well with them. >> Yeah, so you're saying most of them don't have an entire security SWAT team. >> Exactly. ^- Waiting 7 by 24, to do that. Walk us through maybe if you have a customer example or kind of a genericized version that you can share. What does an engagement look like from when they first plug in to when they're fully engaged? >> Perfect. So typically what we do is we actually once the deal is closed what we want to do is sit down with the customer and understand exactly all their different applications, all their environments. Understand all their ingress/egress points that they have coming in. We want to make sure that we're maximizing coverage. And what we want to do is triangulate anything that comes into that. Understand all the attack vectors that the bad guys may try to come in. So it takes us about 30 days to go through all of that. So once we get them onboarded, we assign that concierge security team. Going to be a senior and a less-senior person dedicated to that team. And basically they're going to go through and review that environment, make sure that they understand all the different applications. Is it Office 365? Any cloud apps that we need to hook up to it? All the different servers to make sure we're getting all that information. We want to provide more quiet service. We don't want to be, anytime someone knocks on the door, we don't want to be calling, Little Red Hen-type stories. We want to make sure that anything that we actually report on is going to be actionable for those customers. So that's that trusted confidante, that's where we build that strong relationship rather than sending out a note and retracting it as a false positive or anything like that. >> Okay. And Marty, I heard you mentioned some SAS applications and their infrastructure environment. Is public cloud included in that also? >> Absolutely. And what we want to do is make sure that we understand, like you said. And like Joe and Rick went through and talked about. There's going to be that private and public cloud. We want to make sure that we're capturing everything internally, but also if you're using those SAS applications on the outside, whatever they may be, we want to make sure that we're capturing all that information so that we can help with that. >> Okay. And billing. Is there multi-year commitments? Or how does the financial piece of this work? >> It can be MRR. I mean, we're going to go through on a monthly basis and we'd like to get at least a year commitment. It can be something that they sign up for a couple of months or they sign up for a year and pay monthly whatever they need to do. But typically what we want to do is provide that level of service and when you think about it, if you were to go out and buy a security team to cover 7 by 24, it's at least a minimum of six, seven people to do that. So when you look at the price point, we want to be less than that. We want to provide that high level of value. When you think about a single team going out and trying to do something, the typical threat is it has been in their environment for at least 100 days before they notice it. What we want to do is get it down to minutes. We want to make sure that any threat that's coming in we're notifying on it immediately. We want to make sure that we're going to capture all those things. >> All right. So Marty, when I talk to the big enterprises, security it's not only top of mind it's often a board-level discussion. When you come down to kind of the mid-size to small companies, where does security fit in their overall pictures? What are some of the biggest things on their mind? >> So it's very interesting. When you start to think about it, one of the things that is challenging, you look at some of the places that were having the greatest adoption rates are those companies that have the biggest threats. You look at where the money is. You look in the healthcare environments. The smaller healthcare. Or you look at the legal side of things. I mean, people know where there's money and where they need to have that data. So when you look at it, it's becoming a higher topic and it's becoming every conversation. And we don't like to say that the conversation gets highlighted after a breach or whatever it's going to be, but it does. I mean, and we'll be in the middle of some discussions and you'll hear about somebody that just got hit in a similar environment. And that's how then it gets brought up. >> Oh, boy. Sounds almost all the discussion is data is the new oil. >> Yes. Well those bad actors out there know where the oil is. >> Absolutely >> And therefore that's a security risk for them. >> Absolutely. And I mean the thing that you look at is, you hear about where some of the Atlanta, and some of the other cities that were hit. I mean they go after the localities and the municipalities of making sure that they're going after. And they know that they're going to pay very quickly because of how incredibly important that data is to do that. And even some of the sitting talking to some of the customers here today. Manufacturing, you know? Just the ability to go in and steal the IP that they have to make their business a little bit unique. That's where the people are concentrating because they want to take that and find that uniqueness in that business. >> All right. Marty, want to give you the final word. WTG Transform 2019. Talk about the partnership, talk about the customers and final takeaways. >> So the partnership, I mean, obviously Scott and I have known each other for a long time. The entire sales team and I know Scott. Rick Gowan actually was a customer of ours at Travelers Insurance. Scott hires great people, great employees. They partner. They take care of their customers better than anybody that I know. I mean, I just love the passion. In fact, some of the customers that we started with back in 2004 are still here. Still using the same products. But they continue to look at what provides the most value for them. >> All right. Marty Sanders the CSSO of Arctic Wolf, thanks so much for joining us. ^- Thank you, Stu. >> And appreciate all the updates. >> Thank you. All right. Full day of coverage here in the shadow of Fenway Park, Boston, Massachusetts. The East Coast team's home game as we like to say. I'm Stu Miniman. Thanks so much for watching the Cube. (gentle techno music)

Published Date : Jun 21 2019

SUMMARY :

Brought to you by Winslow Technology Group. Happy to welcome to the program first time guest, I have to say welcome back. talking to Scott Winslow. and the first person we called was Scott. of the market that degree of separation, We all run around some of the same circles. ^- [Stu] Of Arctic Wolf. a lot of the security work. You assume that they are going to get in, I mean, one of the things that we do Where do you fit in the WTG? the first questions that we want to ask Yeah, so you're saying most of them of a genericized version that you can share. that the bad guys may try to come in. And Marty, I heard you mentioned sure that we understand, like you said. Or how does the financial piece of this work? So when you look at the price point, the mid-size to small companies, that have the biggest threats. is the new oil. know where the oil is. And I mean the thing that you look at is, Marty, want to give you the final word. that we started with back in 2004 are still here. Marty Sanders the CSSO of Arctic Wolf, in the shadow of Fenway Park,

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Mike Berthiaume, Nutanix | WTG Transform 2019


 

>> It's The Cube, covering WTG TRANSFORM 2019. Brought to you by WINSLOW Technology Group. >> Hi, I'm Stu Miniman. We're here in Boston, Massachusets, across the Mass Pike from Fenway Park, and happy to welcome back to the program Mike Berthiaume, who's Director of Systems Engineering at Nutanix, a good partner of Winslow Technology Group. Mike, thanks for joining us. >> Well as always Stew, it's great to be here. This is number three for us I think, this has become kind a bit of a tradition. >> The third year we've done at this, I've seen you at many of the local user groups here and as I say, a nice home game after lots of travels around the globe. Talking about lots of technologies. >> For sure, looking forward to it. >> What I've always loved, diggin in, in a show like this is we've got users. Scott and the team have a 189 users, many of them are Nutanix customers. So let's start there, what's top of mind from your customers today? >> A lot, so there's a lot happening, as we know in the industry. Things are changing and our customers are trying to figure out what it means for them. But at the end of the day it's all about IT, providing the value back to the business. I think CIOs, and we were just speaking about this in our session, are really pushing their staff to look at public cloud as a potential option. So in many of the folks working on the trenches realize, "Oh yeah, public cloud does make sense "for some things but not necessarily everything." The true strategy we have to have as an organization is multi-cloud, figure out how to make that work. So that's really what we're hearing, and the good news is from our product portfolio Nutanix, and what we're doing. We're really very much in lockstep with that. >> When I think back when that whole wave of hyper-converged infrastructure aged the eye which, Nutanix to its credit never was like, HCI, HCI. It was about simplicity, it was about working on the business, and underneath it that's software that drives the company. The founders of the company came from some of the hyperscalers, some of the file system design underneath there. So when you hear, well the promise of public cloud is supposed to be simple and economic. Well public cloud, we understand is neither simple nor cheap. >> That's right. >> Hyper-converged infrastructure did simplify environments, and changes the economics of how we think if it. When I talk to Nutanix customers it's like, "Oh hey, I don't no longer need to do constant care feeding "of this stack of wires and stuff put together, "much of it is much simpler." You talk about customers, they're going to that multi-cloud, hybrid cloud environment, they're trying to figure out their strategy. Rick Gowan in his presentation said something I thought resonated with me, which is, "You don't want to end up in hybrid cloud, "just you ended up there by mistake without plans," And unfortunately that's where IT is, I've got lots of projects that I do, and I do them as I need them and I realize, "Oh wait, somebody's manage, maintain, "and pull all these things together." So help us understand where Nutanix fits in that multi-cloud story today, which is more than just where people that might not of looked in a couple a years, know the appliance. >> Yeah sure, and I think from are, and mentioned before our roots come from those big large public cloud environments like Google, and Amazon, and others. But when we talk about multi-cloud, and you also made the point that simplicity is probably one of the core values that our customers see Nutanix as being on the forefront there. So I would say that for me, hybrid cloud and I think the mantra within Nutanix, hybrid cloud is not something that many manufacturers have been able to achieve. It's a lot a separate silos, right and as soon as you create multiple silos, you're actually creating operational disruption, and you're actually creating complexity. So if you have to manage public cloud a, public cloud b, your on-prem environment, and maybe your remote offices, and even your edge with different management tools. There's not a ton of value there from a simplicity stand point. So what we strive to do? Is we strive to create that abstraction, that single consistent control plane. That goes between your on-premises, your remote offices, and now truly extend that into the public cloud. So I can manage my resources in the public cloud, in the same way I would on premises. Whether that be next generation applications that probably truly do belong in a public cloud, like cloud-native apps, or my traditional legacy applications that have been running in my data center for years. So that's really what it comes down to, is being able to provide that true seamless experience for users. And at the end a the day businesses and users shouldn't really care where their applications are, it should be whatever most cost effective for the business. And based on who you are as a user, if you're a developer? Or you are a executive? Where my application is shouldn't matter, it should be available wherever I am. >> Mike one of the things that's been interesting watching Nutanix is not the growth of the core market, but its got this three-tier architecture. You have a lot of different software pieces, some of which, at least today are not necessarily directly tied back to the original hyper-converged infrastructure. Where are you with the customers locally? Any kind a proof points? You can give us that kind a help us understand the strategy a bit more. >> I think the majority of the customers are running Nutanix here locally in New England, and probably a good majority of the world are running Nutanix, running kind of the core Nutanix, right. And the value that they're driving from that, they're seeing there is immense. They're getting the simplicity having the ability to run their operations, click one button to do their upgrades without disruption. There is a lot of value there. That's solving many of the issues. Now the higher level capabilities, and the higher level features. In order to be able to deliver those in a consistent way, you have to have a solid core foundation. All right, so that sold core foundation is our core ACI platform, or our cloud like infrastructure. One of the things I'll always say to customers is, "When you look at your Nutanix infrastructure, "your software to find data center, "it actually resembles what's running in a public cloud." So whether, if you're running applications in Amazon for example, you're running in a highly scalable distributed architecture. That's the exact same thing you're doing with Nutanix, and the reason they've been able to deliver those higher value services is because they have that solid foundation underneath it. So if you want to run your environment in a similar way, and true hybrid cloud? You've got to follow their playbook, and the technology that you're choosing, and we believe Nutanix is that right choice. >> Yeah and in many ways we're seeing the blurring the lines between them. I've interviewed people from Nutanix that's on the Cooper Netty Show, that experience that I have and Nutanix has partnerships with some of the public cloud environments. So we're seeing that location matters a little bit less. >> Absolutely, I think the nirvana again if we can imagine, what is this all going to look like five years from now? It's a single portal, single interface where I'm requesting some sort of a business service, or an application. And when I deploy it, it's not going to ask me where it's going to go? It's going to out it where it belongs based on the cost and business logic that I've actually defined in the system. And if it needs to go on Amazon? Or it needs to go on Azure? The decision is going to be made based on business logic, as opposed to technology decision, which I think is what matters. >> So Mike, I can't let you go without talking about, Winslow Technology's here, is a big Dell partner. >> %100. And they sell the Dell XE solution here. They're people out there, there is well the Dell relationship. Yes, they are one Nutanix biggest partners, but they are also, if you look out into the market and you look at market share? The biggest alternative to a Nutanix agency I-Option is the Dell EMC VxRail. So help us understand that dynamic, and how that's playing out in your world? >> Yeah that's a great question, and I kind of expected the controversial questions, as always on theCube, so thanks Stu. In terms a that I would say that when you look at Nutanix, the first thing I'll say is all HCI is not created equal. There is pretty significant differences between the two platforms. Yeah combining and storage, we could loosely define as HCI, but we really can't look at competing solutions as true cloud like infrastructure. Running our controller virtual machine in the user space, and having mobility of applications across hypervisors, and across clouds on a single platform is something very unique to Nutanix. So we're absolutely seeing competitive pressure for sure, but when we have the opportunity to talk to customers about what their multi-cloud journey really means to them? The discussion usually moves forward in a positive way. So I think our view, our perspective. You mention simplicity, we're all about choice, freedom of choice, we don't want to lock our customers into anymore particular technology. Let's do what makes most sense for the business, whether it's alternative public cloud, alternative hardware, or even alternative hypervisors. We give customers choice, we don't have a religion around any one particular technology. We talk about containerization for example, and kubernetes. We give customers the ability to deploy kubernetes on crime, leveraging the source version in kubernetes. All of the capabilities within the Nutanix platform will run on of the hypervisors we support. Right, so that's an important distinction too, it's not like we're telling you have to run one particular hyupervisor to get x feature. So an important distinction point there is we truly do believe in giving our customers the freedom to choose. >> Yeah that's great, just last thing Mike I got to imagine your customers are asking a lot a questions. There's all these new things coming out there that look, sound, or feel a little like what Nutanix is doing. So from the big ones like AWS Outposts, Azure, had Azure stacked, now is the new Azure HCI. So what do you tell your customers when the start calling and asking about these technologies? >> Well, if you look at the history? We've been doing this for a long time now, I've been here for over five years, and Nutanix has been doing this sense two, we've released our product back in 2011, after a couple a years of development. So we've been doing it longer than anybody else, and we also really built our platform around a mantra, that we are highly scalable distributed architecture, along enabling choice, and providing a level of simplicity that customers won't see in any other platform. So just the amount of development and engineering and focus around our customers and the needs of our customers really makes us sustain that. And if you look at just the overall growth of Nutanix, and the transition we're making now to more of a subscription base business model. It makes sense for customers and we've given them the ability to consume in a way that is even more incremental than it was in the past, and certainly more differentiated than what our competitors do. >> All right, Mike Berthiaume always a pleasure to catch up with you on camera, as well as off. Thanks so much for joining us. >> Thank you very much appreciate it Stu. >> All right, more coverage here from WTG Transform 2019. I'm Stu Miniman and thanks for watching theCube. (upbeat music)

Published Date : Jun 21 2019

SUMMARY :

Brought to you by WINSLOW Technology Group. and happy to welcome back to the program Well as always Stew, it's great to be here. and as I say, Scott and the team have a 189 users, So in many of the folks working on the trenches realize, The founders of the company came and changes the economics of how we think if it. So I can manage my resources in the public cloud, Mike one of the things and the reason they've been able to deliver Yeah and in many ways we're seeing the blurring The decision is going to be made based on business logic, So Mike, I can't let you go without talking about, and you look at market share? and I kind of expected the controversial questions, So from the big ones like AWS Outposts, and the transition we're making now to catch up with you on camera, I'm Stu Miniman and thanks for watching theCube.

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Joe Batista, Dell Technologies | WTG Transform 2019


 

>> Boston, Massachusetts. It's the queue covering W T G transformed 2019 Accio by Winslow Technology Group. >> Hi, I'm Stew Minutemen And this is the Cubes. Third year at W. T. G. Transform 2019 which is the Window Technologies Group, Their user conference. Longtime compelling customer, of course. Compelling, bought by Del del Body M. C. So it's now the deli emcee user event and to help me kick off a day of content where we're gonna be talking. Toa some of the W T G executive some of their customers and some of their partners is first time guests on the program. Joe Batista, Who's a Creek and easy chief creative, apologised at Del Technologies. Joe Appreciate you making it all the way in from the suburbs to come here to downtown Boston in the shadow of Fenway. >> It was a long haul this morning with no traffic of 5 30 35 minutes in. >> Yeah, a Zeiss safe for the people. Adele. It's about the distant from Boston Towe where we live as it is to go from Austin to Round Rock. So >> there we go, >> you know, similar types of things. So I have to start create apologised. A song. You know, I did a little bit of reading and, you know, having watched Aquino, it's, you know, sparking that creativity. So I love the idea of it. You've had this title for quite a while since before you Riddell just give us a little bit about background of you know what you do, and you know why you're qualified to do it. >> Well, it was quite a fight. It's a fun brand, but literally. It sits at the nexus of business and technology, and my job's simply is to help it re image the business, because now every company's a technology company. So what does that look like? So I get involved Also, it's a really cool problems, opportunities that customers are facing by re imaging it >> well, it's funny that you say re image, because when I did my history, the oldest thing I found some article from the nineties talking about somebody from Polaroid that that title and I was actually talking to some of the young people in the office there, like everybody's using Polaroids. There's these days, it's cool. It's true. They're doing it. So what's old is new again. You know everything come back together. So luckily, you know our industry. I mean, nothing changes, right? You know, it's the same now as it was 10 years ago, 100 years ago. You know, I'll just go into the factory and pumping things out now. >> Still, you know, I've been a referee a long time, and in the old days we had swim lengths, right? You know, you thought about certain vendors. They were in swim lanes. Now, today, with the influx of cash, as I was talking about, and the level of it of even innovation cycle time and how the industry's become more fragmented with lots of products, the complexity index has increased exponentially, and the velocity around that complexity is even more accelerate. So, no, it hasn't gotten easier. It's gotten more difficult. >> Yeah, fascinating. Actually. I just heard a segment on our national public radio station here in Boston talking about that. One of the biggest changes and how people think over the last few decades is we're better at recognizing patterns. Used to be, we could be an expert on something and do our thing, you know. We know the old trope is well, you know. My grandfather, you know, worked at a company for 30 years and did his same thing today. Things are changing constantly. You know, we didn't have, you know, the power of a supercomputer in our pocket, you know, 10 years ago, you know, let alone even older. So, you know, this is a user conference. So you know what air they did do. I mean, if if I understand, if I'm, you know, making a decision today for my business. And oftentimes that decision is something I need to live with for a while. How do I make sure that I'm making the right decisions That's going to keep me, you know, you know, keeping up with the competition and keeping my business moving forward as things constantly change. >> Yeah. So there is no easy answer to that question. There's a couple of thoughts and hasn't said in the presentation. You gotta look at these vectors that impacted trajectory of the thinking. And I love the Peter Drucker coat. Right. If he using yesterday's logic probably gonna get in trouble, you have to rethink the logic. In the example I gave you was the high jumper and how we did high jumping before and after 1960. So? So the question becomes one of those vectors, and I went through some of those vectors to help people think about, Okay, I do. My analysis on technology, that's all good. And, uh, tell technology you got a huge portfolio of technology. But how do you think about the perimeter? About how those things change over depreciation cycle. So is trying to add a little bit more color in there, thought processes. And I got a lot of post questions afterwards and a lot of engagements. So it seemed to resonate with the field. And I'll tell you what. The thing that they like the most was the business conversation off. They're like, you know, we don't do that enough. >> Yeah, right. I mean, you know, when we look at the successful companies today, it is not, You know, we've been talking for years, you know? Does it matter? Is it just a cost center? And it needs to be if it isn't helping the business drive forward and responding to what the business needs, uh, you know, could be replaced. That's where we got. Shadow it. It's It can't be the nowhere the slow needs to be. When the business says we need to go, you know, get on board and drive. I love one of the analogies you used is, you know, in this world of complexity, there's so many things out there, You know, when I've worked with, you know, enterprises and small cos you look at their environments and it's like, Oh my God, it's this Hedorah genius mess, you know? How do we standardize things? How do we make things easier? You had a fun little analogy talking about space. Maybe, maybe. >> Okay, that was good. I always try to use visuals as much as possible. So high, high, high light with challenges. So the challenge was, Oh, actually have it in my pocket. So they pulled this out and basically what it is. If you look at the international space shuttle, that's the only thing that they need to fix anything on Specialist 7/16 inch socket or the millimeter version of it. I can't read. Excited my glasses on to fix anything. So imagine if I had one tool to fix anything that's Nirvana. That's not reality. I have to fatigue. So I need to get to that simplicity. Its glasses law remember, every 25% increase in function shin is 100% increase in complexity. And that's public enemy number one for us. >> All right, so So you hopped on board the Dell family relatively recently, when most people think, Adele, it's well, you know, Delpy sees, you know, talk to my you know, my parents. They're like they know Dell computers. They've used them forever. You're talking most people, you know, Del servant. Like you talked a lot about your presentation software is eating the world. Give give us how you know where Del fits in that software was eating the world picture. >> Well, what I can tell you, though, is I was absolutely amazed when I did my due diligence about all the innovation that happens in this company. Phenomenal not only about the hardware but the soft. And I think actually, Jeff said it best. I think we have more software engineers now that we have heart hardware engineers. So the pivots there, we're pivoting our talent, the software, but it's the innovation that's in this company. And I think I kind of rattled off a couple of statistics by how much we spend the quantity of I p that we have. And I think customers are amazed at that innovation. But the supercharger on is okay. How does the innovation apply to the business mechanics of the company? And what value do you extract from it? And that's where the whole language and conversation usually happens with us. I will tell you, though, I'm really excited that Del Technologies kind of doubling down on business outcomes. They're really trying to change the culture and helping customers understand what the technology >> means. Yeah, one of things that struck me. I've been to this event now for a couple of years, and, you know, there's a lot of product discussion here, you know, when you get down to the channel, it's like, Okay, great. You know, I'm doing a server refresh. I'm looking to things like hyper convert, you know? What am I doing in my network? You know, when you up level things a little bit, You know, when I went to del World, it's like, you know, we hear about the venture, you know, activity that's happening around and things like coyote coming down the pipe. But How does that trickle down to the customers? That talking event here? It's great to talk about innovation, but, you know, I got to run my business. You know what? You know. Where does Del fit in that picture >> for you? Got it? Well, it's a custom you got to do both, right? So this has got to be a shift, because now I have to think differently, right? I know how to do feature analysis and benefit analysis of a point in time product, but what's the periphery of activities that inspecting, impacting that decision? Does that architectures scale? What are the economics around that? So you need to think about all those things. And I think it's just a journey for not only us as a vendor, but also for customers as well. >> Okay, so you're relatively new in today. L I want to ask you You gave a great quote in your presentation from from Jack Welch. Er said if the rate of change outside the company is greater than inside the company, the end is near. >> I would say the post. >> So, you know, explain to us the pace of change inside of del technologies. >> Well, you know, that's That's a That's a big question. I mean, piece of change varies by organization by business unit I really can't comment on your individual business units, but I will say, though there's a definite desire toe. Understand? We're customers interested. He is there. So what's the customer trying to dio? And then how do we satisfy the customer request? It's a matter of fact. I don't know if you know this and it was amazing because that's what the customer the other day, you know, Stevie Awards. Which a customer satisfaction, which we double down on customer satisfaction. We have a customer chief customer officer was Karen, and we just won 15 Stevie Awards, which is about customer satisfaction. So I think there's a slow shift, but there's a real focus on customer Central City. For us, the velocity will get there. But if you put the customer at the center like we do, that's a winning strategy. >> Yeah, well, yeah, we know Karen Kim does quite well, you know, culture and working with customers. You know, quite dio you talked about the portfolio of companies and l We know Del Bhumi quite well. We've done their event in the team were well, and you know, VM wears no slouch in the industry. I've had one of the pleasures of my careers. You know, I started working with him. Where when they were, like, 100 person company. No, watch them grow and pack. El Singer, I think was just named like the number one number two, you know, CEO work for employees by employees from glass doors. So, you know No, no slouch on the the venture family. So congratulations, toe Dale family on all that. >> Thank you very much are exciting. >> Joe Batista. Thank you so much for joining me here at the W T. G. Transformed 2019. Pleasure to catch up with you. Appreciate the opportunity. All right, so we're here with customers, the executives, and digging into all the industry trends. Of course. Check out the cute dot net for where we will be. And, uh, I think it was always for watching the cube

Published Date : Jun 21 2019

SUMMARY :

It's the queue covering W T G Joe Appreciate you making it all the way in from the suburbs Yeah, a Zeiss safe for the people. You know, I did a little bit of reading and, you know, having watched Aquino, So I get involved Also, it's a really cool problems, opportunities that customers So luckily, you know our industry. Still, you know, I've been a referee a long time, and in the old days we had swim lengths, We know the old trope is well, you know. In the example I gave you was the high jumper and how we did I love one of the analogies you used is, you know, If you look at the international space shuttle, that's the only when most people think, Adele, it's well, you know, Delpy sees, you know, talk to my you know, And what value do you extract you know, there's a lot of product discussion here, you know, when you get down to the channel, it's like, Okay, great. So you need to think about all those things. L I want to ask you You gave a great quote the customer the other day, you know, Stevie Awards. El Singer, I think was just named like the number one number two, you know, CEO work for employees Thank you so much for joining me here at the W T. G.

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Claude Lavigne, Dell EMC | WTG Transform 2018


 

>> From Boston, Massachusetts, it's The Cube, covering WTG Transform 2018. Brought to you by Winslow Technology Group. >> Welcome back to The Cube here at WTG Transform 2018, I'm Stu Miniman and happy to welcome to the program, a first time guest, Claude Lavigne, who's the director of product management and servers at Dell EMC. Claude, thanks so much for joining us. >> Thank you, Stu. >> All right, so I had David Singer on this morning, who is from the EMC legacy side of things >> Yes. >> talking about storage, so you're from the legacy Dell side, if we will. You know we're working on servers. So tell us a little bit about your background and what you work on these days. >> So yes, so I'm doing planning for several powers. I've been on the server team for about 18 years. So, all the way from the beginning to now I'm #1 in the world, so it feels very, very good after 18 years. But yeah, that's why we do it. So I'm based in Austin with the product group over there and our role is to optimize and plan the best possible road map and portfolio of servers for rack towers and module. >> Yeah, it's funny, I remember back, you go back 5-10 years ago >> Yes >> and some people were like: wait, Dell does servers? You know, aren't they, you know, here's a Dell laptop sitting in front of me, and it was like Dell's done a lot of servers. I mean, I remember when Dell's Blade server first came out. A lot of pieces, but you know, so get us at a high level. You know, what's Dell's position in the marketplace these days? >> I mean, #1, but also to me, at the profile level #1, but at the platform level, we have one rack, the rack, the R740, our mainstream rack. It's the #1 server sold in the world. So, we're #1 profile, even at the platform level, and the 740 is used across, it's kind of a bedrock, it's used for as a server, but also in all of the EMC solution. It's used for virtualization, VDI, so that platform is kind of the, it's doing very, very well these days. >> Yeah, it's one of those things: see, people sometimes forget that a server isn't just something that does the compute for, you know, when an operating system sits on it, there's servers in lots of devices. Every year when I go to Dell World, I would see that giant OEM rack, >> Yes. >> and it was servers, OEM storage, OEM, HCI of course all has servers inside of it. And it was one of those things when the acquisition was initially announced of EMC, it was like, well, look, EMC both in their products and bundled with their solutions really pushes a lot of servers >> Yes. >> that didn't get talked about, you know, in the discussion. >> So now it's great for us. We have the full portfolio. I mean, every day you're going to see new announcements. We're going to have the best VFC solution, the best VxRail. We have best in class, you know, performance, and all that, I mean, the big part I mean, it's the research of years and investments and the system management we have at the server level. Because we have a great automation and system management, we're able to kind of reimagine or create profile on our servers, so it can be a VDI server again, but the best VSUN server or the best VxRail server. And all that because we have a great system management engine called the iTrack 9 inside our servers. And that's years of engineering and6 development, but now finally, now you have the hardware on the system management. We get the reconnection from the customers, and I think that's what made us #1. I mean, we see a lot of acceptance in 14G, a lot of demand for our security and system management capabilities. So I think that's the overall solution that help us, I mean, get to the point. >> All right, so Claude actually as an industry the server business is doing pretty well. >> Yeah. >> Especially for the last few quarters. What's driving growth? You're working on the product strategy, you know, what are some of the interesting nuggets in the portfolio? >> All, I mean, so how much we have to call. So the, like I just mentioned, the one year and two year servers but there is a couple pockets on innovations, so that's what we did in the last few months. So, I mean, the first one is, you see different key or card architecture that something to be very interesting not on the AMD, so we're trying to balance the portfolio to really showcase each of the goodness of this architecture. So that's why we launched the full AMD portfolio not a long time ago. Then, the other one is in the full circuit. What's really interesting, something I've never seen in 15 years, more and more people are doing, not on the database, machine learning, AI on full server, they're requiring more chip use and all flash solution within the server to get the best possible performance. So that's what we did, we announced that a month ago at the award and now in the future, it's the, we're moving to kinetic architectures. So we had a preview at the award of our Annex platform that we're going to launch later this year. And that one is really going to take the IT infrastructure to the next level. So, it's designed for the next 10 years of, again, modular, flexible, kinetic architecture that not only can optimize the right balance between compute and storage, but future technology like all flash and in-memory compute with the right fabric. So that's what you're going to see from us. It's going from the traditional rack servers to this advanced, modular architecture for the big design for the next 10 years. >> Claude, maybe give us a little compare and contrast. How is the module architecture different from what we saw on traditional racks or even blade servers? >> Yeah, so the traditional blade servers, I mean the, we don't blade for, I don't know, 10-15 years. And in the past it was, compute and then outer storage will external to a send. It was very traditional, but now with scale out storage, #1, scale out storage and all this HCI solution, customers asking us have very flexible computer and storage architecture. So that's kind of the first step and most of the blade architecture today are out there. It's like storage and compute, but moving forward we're going to go way beyond that. It's, we're going to have blocks of memory and GPU and flash storage, you know, and different cares of, you know, architecture ahead of the traditional storage. And if you look at the modular architecture, nobody else can deal with that today. Annex is going to be the first platform that can handle all that. It's not going to happen in the next three months, but the chassis is designed to be ready for this architecture of the future. Because we have very unique design in the bag. You know, we're getting rid of the traditional midplane that we have in the past and our competition is still using today. So it's going to be much more open to future, flexible, connectivity in the back of the chassis. So, that's why they never asked us to be ready for these next 10 years of IT innovation. >> Alright, so, Claude we're here at the Winslow Technology user event. What kind of feedback are you hearing from Winslow and their customers and what kind of things are you talking to the channel about these days? >> I mean, we've been in this conference for the last few years and we still think it's a great, great poniverse and they are part of what we call the technical council back in Austin. So, they are CTO sits with us on the PG side to help us plan future warmups, so they are very, very close now. And that's what we're doing, I mean, this, we're trying to optimize the portfolio with these guys. But right now, it's mostly the trying to improve the server, I mean, around storage and compute. So what you're going to see us launching toward the end of the year on the storage side. We're going to have a, remember the #1 server mentioned the alt 740, #1 in the world. Again, talking to the Winslow team and their customers, that server is great, but not good enough, so you're going to see us later this year, based on that feedback launching a new, improved version that will still base, use the 740 base, but be even more optimized for HCI and this several story solution. And that's the perfect example of the feedback we're getting from the Winslow team that we're integrating into the roadmap. So yeah, we are here every year because, I mean these guys are very sharp, they are good. >> Claude, last thing I wanted to ask you is, you know, for a very long time when you thought about the server market, it was, let's watch the intel, the tick-tock, the roadmap. So every few months you could expect something happened. That was what drove the innovation. >> Yes. >> What's the cadence today and what's driving innovation going forward? >> I mean, the cadence is getting faster, so for serving planning it makes it a little bit difficult. Also, now you have again you have these two vendors. Before it's really the innovation and I think that's what made us #1 is beyond the server, beyond the two processors and the storage solution. It's how we manage, how we make sure we have the best security end-to-end. So, our system management, the way we can provision servers, make sure we can do the update in the most secure way. The premise, that's kind of what makes a difference for PowerEdge and I think that's why, I mean, it took years of investment from, you know, the pitching team but I think that's what is making a difference, and the differentiation right now. It's like, you know, our servers are not just like any other servers. They're much easier to, much more secure, much easier to manage, you know, through the entire life cycle. So, I think that's the key differentiation is how we manage the server, you know, so not just at the server level, but we have deployments of thousands of servers. So we have a new console called OpenManage Enterprise. We just launched that, I think that was, what, six months ago, and that's the latest and greatest of one too many managements of servers and it's free. I mean, it's, that's another good think about PowerEdge. You can get OpenImage Enterprise for free. >> Alright, well Claude Lavigne really appreciate the update on everything happening in the server world. Lots more coverage. Check out theCUBE.net for everything we're doing, as well as, we actually take some of the key analysis from the shows that we go to, put that in our podcast that's called theCUBE Insights. Find that on iTunes, GooglePlay, Spotify, your favorite podcast player. I'm Stu Miniman. Thanks so much for watching theCUBE. (techno music)

Published Date : Jun 19 2018

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Brought to you by Winslow Technology Group. I'm Stu Miniman and happy to welcome to the program, the legacy Dell side, if we will. I've been on the server team for about 18 years. in the marketplace these days? but at the platform level, we have one rack, something that does the compute for, you know, and it was servers, OEM storage, OEM, HCI and the system management we have at the server level. the server business is doing pretty well. Especially for the last few quarters. So, I mean, the first one is, you see different How is the module architecture different from So that's kind of the first step What kind of feedback are you hearing from And that's the perfect example of the feedback So every few months you could expect something happened. so not just at the server level, but we have some of the key analysis from the shows that we go to,

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Todd Mcllory, Eastern Bank| WTG Transform 2018


 

>> From Boston, Massachusetts, it's the Cube, covering WTG Transform 2018, brought to you by Winslow Technology Group. >> Welcome back, I'm Stu Miniman and this is the Cube's coverage of WTG Transform 2018. We're excited, we've actually gotten to speak to quite a few end users here at the show which always is one of our favorite things to do on the Cube. Joining me, first time on the program, Todd McIlroy, who's Vice President and Systems Engineering Manager, Eastern Bank, thanks so much for joining me. >> You're welcome, glad to be here. >> All right, so first of all, how many of these shows have you been to. >> This is my first WTG event, but I tend to go to several smaller type conferences per year to keep on top of the technology, network, and with so much rapid innovation these days, you need to get out there and talk to people and learn little tidbits of information each one, do a couple of conferences each year. >> Yeah, you said, technology's changing really fast, which is great, my joke usually is like you're in financial, things don't change fast, there's nothing going on. What is happening in your role these days? >> Eastern Bank is a 200 year old bank, we're celebrating our 200th anniversary this month. >> Hey, congratulations. >> A big celebration next week. A lot of traditional architecture, it's a very large bank, it's a 11 billion dollar bank, but very small community feel as well. Even our team is very tight, and very close together. Even though it's an older bank, we have a lot of innovation and technology going on, in the last few years, especially. >> It's one of those things, if I was going to start a company, or had started a company in the last five or ten years, here's the technology I'd choose, here's the applications I'd roll out. It's a 200 year old bank, walk us through a little bit about the pros and cons of having that legacy if you will. >> We have been around for like I said 200 years and even a lot of the technology we have on premises has a lot of legacy applications. We have to keep supporting that for a long time. We're challenged with keeping those older systems up and running as well as providing new technology to the business so they can innovate and bring new and better products to the market. Both worlds. >> Tell me what's under your purview when it comes to the bank. >> When it comes to the bank, I manage the systems engineering team, I manage the team that does servers and virtualization, storage, we're getting into the cloud as well, this is a big push to start innovating in the cloud as well to allow our developers to use services to help them innovate faster and better. That sort of thing. >> Okay, so in the keynotes this morning, there's the discussion really of hybrid cloud. When you say in the cloud, that tends to make me think of public cloud, maybe some SAAS in there, tell me what cloud means to your organization. >> Well, right now our cloud footprint is primarily software and service type applications, like Office 365. We had a major migration to move our email and Skype and users facing applications to the cloud. But we're also trying to expand our footprint in the cloud so we can enable services to our customers, internal customers, to innovate as well. That's why we're looking at technology like Nutanix, the innovation that they're bringing to market to allow our developers to be more self-sufficient, provide the platform for them, allow them to innovate and develop on a platform, both on premises to keep it secure as well as in the cloud to keep it secure as well. >> Okay, it's interesting. I was actually talking to some of the Nutanix team here and been talking to customers that are doing development, playing with the containers, things like that, a couple years ago, if you talking about developers, you'd say, oh, okay, they're building something in the public cloud. >> Right. >> Because that's where it is. Help us understand how you decide, what do I start playing with in the cloud, where does the Nutanix fit into that discussion? >> We're a relatively new Nutanix customer, within the last year or two. We started with a small concept to give some of our workloads for the developers to work on, but now we've expanded upon that it's now become our primary production platform. It's going to take a lot of our older Hypervisor virtualization technology and move it to Nutanix so we're trying to grow that footprint because the amount of innovation that they're bringing with Calm and Flow and all those sorts of new services is going to enable us to build a platform that they can develop on a lot better. >> Great, what virtualization are you using on this? >> For? >> For the Nutanix, like are you using VMware, >> No, we're HV, Native HV. >> Using all HV? >> All HV, yup. >> Okay, were you VMware before? >> Not at Eastern, no. We have a small VMware footprint for specialized application, but the rest of our virtualization platform is Hyper-V. >> Okay, and you said you're running in production, does Nutanix run all of your on-premises applications? >> No it doesn't, we have a lot of still physical infrastructure as well, but anything that new is going towards Nutanix. We have some older hardware that we're aging out, as those age out and we have to expand the new hardware, we're going to go with Nutanix platform. >> You've got some I-series sitting in the back, I'm sure, the old AS/400, most banks have, things like that. >> Exactly, exactly, yeah. >> Great, tell us a little more from a cloud standpoint, how did you determine what goes where? >> We haven't really determined that yet, we're really in the early stages of our own adoption to the cloud. We're really taking the first steps and making sure we are governing it properly, and we're finding the right use case for it. Really we're trying to find the right use case for our developers. We had some meetings recently and we outlined a few things that we could target. So we're really taking our first steps, getting our own competencies up with our own engineers and our developers and making sure we, learning from the people that already done it, and maybe learning from some mistakes they've made and using partners like Winslow to help us get there. >> Great, can you speak a little about from an operational standpoint? You've talked about developers, you've got public cloud, you've got your infrastructure, how do those all play together? >> Well today I mean systems engineering and my department is really the go to department when they request a service, or request a new server, request a new application be built. We interface with a lot of different teams at the bank so we're really the go to team that is going to help them innovate. They know what applications they need to run, they need, they make requests for services. We're trying to reduce the time to fulfillment, allowing them to have a platform where they can build on, innovate and be more self-sufficient. >> Yeah, you bring up a really interesting thing. How long people think it will take from when I ask for something to where I get it. Used to be I put in a support ticket, 24, 48 hours that was great. Some things it's like ah, heck, we're going to have to buy a server, or allocate different pieces. Today it's come on, it's instantaneous. >> Yeah, everybody's ready to go. >> Talk to that, the good and the bad of that from your standpoint. >> That's what we want to be in the business of allowing them to self-sufficient, build the platform for them, we don't want to be managing building VMs over and over again. We want to templatize things and allow them to be on their own timeline, to be able to develop, deploy, break down, so we're really trying to innovate in that way. I think that's our job as an engineering team to provide that to the business so they can innovate more quickly. >> Love the idea of self-service. The concern always is sprawl. Used to be I stuck a server in the corner and then I forgot about it. Now VMs pop up and I forget about them all the time, doesn't the CFO ever come say, hey, am I really using all this stuff? >> That's the big driving factor is cost, making sure you don't going to drive over a huge cost in the cloud. I think governance and managing that and using tools and using some of the use cases and some of the knowledge others have been before to help you build that framework so you're not breaking the budget, or what not, you find the right use case, whether it's on premises cloud or in the public cloud. >> Great, last thing, Todd, as you look forward through the rest of 2018, any interesting new technologies you're looking at or other things coming down the pike other than celebrating the big 200th anniversary. >> Well I mean, I'm really excited about the bank has really made a commitment to move towards innovation and using cloud technology so I'm really excited to be part of the team that's going to help innovate and drive the business forward in that regard. >> Todd McIlroy, I really appreciate the updates here, Eastern Bank a 200 year old company driving innovation forward. This has been our live coverage here from WTG Transform 2018. Be sure to check out thecube.net for all the shows we're going to be at, all the replays that we've been at before. Stu Miniman, once again thank you so much to Winslow Technology Group, their partners and of course all the customers, thanks so much, for the viewers also for watching, thank you. (techno music)

Published Date : Jun 18 2018

SUMMARY :

brought to you by Winslow Technology Group. is one of our favorite things to do on the Cube. have you been to. and talk to people and learn little tidbits of information Yeah, you said, technology's changing really fast, Eastern Bank is a 200 year old bank, we're celebrating in the last few years, especially. or had started a company in the last five or ten years, and better products to the market. to the bank. When it comes to the bank, I manage the systems Okay, so in the keynotes this morning, there's the the innovation that they're bringing to market and been talking to customers that are doing development, Help us understand how you decide, and move it to Nutanix so we're trying to grow but the rest of our virtualization platform is Hyper-V. We have some older hardware that we're aging out, You've got some I-series sitting in the back, to the cloud. is really the go to department when they request a service, for something to where I get it. Talk to that, the good and the bad of that provide that to the business so they can innovate Used to be I stuck a server in the corner and then knowledge others have been before to help you build the rest of 2018, any interesting new technologies excited to be part of the team that's going to help Be sure to check out thecube.net for all the shows

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Jerry Flick, Belmond | WTG Transform 2018


 

(electronic music) >> From Boston, Massachusetts, it's theCUBE. Covering WTG Transform 2018. Brought to you by Winslow Technology Group. >> Welcome back to theCUBE. I'm Stu Miniman, and we're at WTG Transform 2018, happy to be welcoming one of the users at this show, Jerry Flick, who's with Belmond. He's the Divisional Director of I.T. Thanks so much for joining us. >> Thank you for having me. >> All right, and welcome to the Boston area. You're from Charleston, South Carolina. >> I live in Charleston now, yeah. But I'm familiar with the area. I'm from the Northeast, but I love being here. Boston's a great town. >> Yeah, we had a lovely weather. It's in the low '70s, you know, the Sox should have a nice game here, so. Have you been to this event before? >> I have, this is my third year. >> Okay, excellent. You've been to more of 'em than me. >> Okay. >> So, let's start with Belmond. Tell us a little bit about the organization, for those that don't know. >> Absolutely, so Belmond is a worldwide luxury hotel experience, hospitality industry. So we have hotels, we have restaurants, there's train excursions, river cruises, and really, the focus on Belmond is providing a superior level of service to the guests that take part in our experiences. >> Well Jerry, the great thing I love talking about users is, their lives are pretty stable. There's not these things like Airbnb, and you know, other technologies left that are just saying oh yeah, we'll spin up an app and just put your company that's been around for decades out of business, right? It's nice and stable. >> Yeah, that sounds like a little sarcasm, but. (laughs) >> I've been known to be a little sarcastic. So yeah, Jerry, tell us how long has Belmond been in business? You said it's worldwide, how many employees, and how does Belmond deal with the digital transformation? >> Oh, absolutely. >> That's, you know, coming down? >> Well, they took the name five years ago. They used to be Orient Express prior to that, and many people know the Orient Express from the Agatha Christie novels. >> My wife loved the new movie, so. >> Yes, so did mine actually. But what they do is, we have over 50 properties worldwide. I joined about seven months ago, and one of the initiatives they have now is to double the amount of properties and experiences they have by 2020. So, as part of what I do in the division I manage, I have North America, Central America, Mexico, and the Caribbean, and I have about eight properties under my belt, and we have to make sure that we coordinate with corporate for our company policies, our I.T. structure, which is kind of complicated because you're dealing with multiple countries, and different technologies that people like, different flavors, so it certainly presents its own challenges. >> All right, so Jerry, when you say you've got those properties, and really the I.T., what does that mean? What's under your purview from an I.T. perspective? >> Sure, so each property has either an I.T. director or a manager, and then depending on the size of the property they have different I.T. personnel that handle everything from the infrastructure, the servers, as well as through user support and even interfacing with the clients. Guest wifi is a big thing, so people want to come to our properties and make sure that they can get on the internet well, they can watch T.V., and they can do that, and that all comes down to what we have to provide them. >> Yeah, I love that. Yeah, help connect us a little bit, you know, the role of I.T. and the pressures put on you, versus wow, we've got lots of challenges from the business side these days. I'm sure cost pressure are there, you need to able to know when things are available, know that the client is getting great service when they're at your facilities. >> Yeah, actually they like to use the term, we need to be cost neutral. >> Okay. >> So everything that we do, of course I.T. is a cost within itself, but when the clients come in, and again, they expect that high quality of service, that internet connectivity, and really just whatever it is that the technology can drive to make their experience better, they look to us. But from a standpoint of support, we're 24/7. We have to keep the systems running, we have to make sure that everything from property management is going, and that we keep them moving, we keep business running. >> Yeah, so in my career in I.T., I've gotten to get under the covers sometimes in hospitality. When you've got hundreds or thousands of rooms, just even the basic phone system, let alone the internet and everything, there's a lot that goes into it. There's a lot of gear, maintaining. People talk about their data centers, but boy, you've got so many properties to deal with. What are some of the challenges there, and you know, bring us inside that infrastructure as to, how you have to build and architect it to fit that cost neutral mandate that you have. >> Yeah, we definitely want to be innovative, so for example with our Charleston facility, we recently deployed a Nutanix cluster on a Dell XC series, and we did that through Winslow Technology. And some of the things that we look to that for is, we don't have a lot of data, we don't have big data. And recently, we had to implement a GDPR policy, because we are worldwide, so that really kind of limits, you know, we're going to have even less data within our system. So having an implementation of Nutanix is really a great way to provision the service we need. We do have a mix of Cloud systems, as well as on-prem, so definitely a hybrid Cloud model would be something that I would like to see moving forward, as well as within the division, try to synchronize everything. Make everybody synergized, so that we can try to be like a flagship to the brand, and really set the standard for what is the best in technology. >> Yeah, so a lot of conversation in the keynote this morning about hybrid cloud. Want to get your reaction as to what you heard, as well as, you know, the big question is, how do you figure out what to put where? >> Yeah, that's a good question, and I've had a lot of sessions with Rick. I think he's really in tune with what's going on, so, pretty much the whole Winslow staff. You can reach out to them, and if you don't specialize in something, you know, you're not going to know everything in I.T., especially when you're dealing with as you mentioned, what's underneath. But to be able to reach out to a partner like that and say hey, do you have a subject matter expert in this? It really gives you a good idea of where the industry's going, and that's my goal is to make sure we stay ahead of that, so that we can provide the business what's a cost neutral way to make it better, and continue to provide that superior service. >> Okay. You said that you've deployed the OEM Nutanix solution with Dell. Can you give us a little bit of insight, you know, what applications sit there? What kind of scale do you go to with that? Is it something that mostly just runs, and you don't need to touch it, or is it something that's growing over time? >> Yeah, I mean, we recently did it within the last month. So what we did, fortunately we were able to just build it, and not initially have to migrate anything over. But for our use, property management, we have an Opera property management system, and that's going to be key to keeping that running, and we are looking to keep that on-prem. Everything else, like our point of sale service, they do need a cached systems within the infrastructure. And then we're looking to upgrade our phone system which depending on if we do that Cloud based or not, having a Nutanix cluster in play like that, and really just the reactions I'm getting from my team that's working with it, they've used other systems. They've used the huge SAN systems of the past, and to be able to spin up a Windows server in less than six minutes, you know, they really love it. We're using the Acropolis Hypervisor, and the simplivity of it, it's easy to use. The buttons, it's real, it's just very simple. It's not as layered as a lot of the systems, so I think as we move forward the performance of it, we're really going to see a quick turnaround, and it's going to make the employees happy working with it, as well. >> Awesome, Jerry. Last thing I want to ask you, you've been to this show for three years. What bring you up besides, you know, the beautiful Boston weather. You mentioned talking to Rick and the team, maybe checking out the Red Sox. What's the value of coming to events like this? >> Well, you know, and again, Winslow's a unique company. They're smaller, and they have a certain niche in an area, but you know, I've worked with several of the account reps, I've worked with the engineers, and they really have a good foothold on technology, but their process of getting to know the customers, and being able to really anticipate what they need, as well as they're not going to oversell you. They're not going to sell you something you don't need, and even if they present something and you're not interested, there's no pressure there. So, they really make it easy to work with them. And so, aside from being here in Boston and loving it, I do enjoy being with the Winslow team, and being treated so nicely by them. >> All right. Jerry, pleasure meeting you. Thanks so much, and congrats on the progress with Belmond. >> Awesome, thank you. >> All right, always love talking to the users, and we'll be back with lots more coverage. Thanks for watching theCUBE. (electronic music)

Published Date : Jun 18 2018

SUMMARY :

Brought to you by Winslow Technology Group. happy to be welcoming one of the users at this show, All right, and welcome to the Boston area. I'm from the Northeast, but I love being here. It's in the low '70s, you know, You've been to more of 'em than me. So, let's start with Belmond. and really, the focus on Belmond is and you know, other technologies left Yeah, that sounds like a little sarcasm, but. and how does Belmond deal with the digital transformation? and many people know the Orient Express and one of the initiatives they have All right, so Jerry, when you say you've got those from the infrastructure, the servers, as well as through you know, the role of I.T. and the pressures put on you, Yeah, actually they like to use the term, So everything that we do, of course I.T. is and you know, bring us inside that infrastructure And some of the things that we look to that for is, as well as, you know, the big question is, You can reach out to them, and if you don't specialize and you don't need to touch it, and the simplivity of it, it's easy to use. You mentioned talking to Rick and the team, They're not going to sell you something you don't need, Thanks so much, and congrats on the progress with Belmond. All right, always love talking to the users,

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Mike Franco, Virtustream | WTG & Dell EMC Users Group


 

(click and snap) >> Hi, I'm Stu Miniman with theCUBE, and we're here at the Winslow Technology Group Dell EMC User Group here in Boston in the shadows of Fenway Park. Happy to have with me Mike Franco, who's the principal solutions architect with Virtustream. Mike, thanks so much for joining us. >> Thank you Stu. Thanks for having me, and this is a terrific event. It really is. I mean to be here with one of our first channel partners, and by that I mean Winslow Group has been part of Dell for many, many years. They now sell the whole Dell EMC platform with the acquisition last year. And Virtusteam, we opened up a channel partnership just a few months ago, and they were one of the first to join. And here I am in front of hundreds of clients. This is a great opportunity. >> All right, that's great. So we've talked to Scott Winslow, his organization, some of the partners. So, I understand a lot about the Dell relationship. How WTG has been kind of expanding into cloud. Virtustream. Tell us why there's a channel partner now. What that means, and what you look to for somebody like Winslow Group. >> Well, Winslow Group opens up a lot of clients for us, okay? And we need to sell through those partners. Most of these clients are running operations, maybe in the small midsize business, which are really perfect candidates for what we do. Virtustream provides a managed cloud. So unlike the Amazons, the Googles, and the Azures which are great solutions, we're finding clients and saying, "Hey, that was good." But as we start moving to these mission critical applications. The applications that are running my business. We need a managed service. We need performance. We need IO type of critical workloads to be run in a more secure and performance- laden type of cloud. >> Yeah, Jeremy Burton gave the opening remarks. The CMO of Dell. The Dell family really has a large portfolio. I look at kind of the hybrid and multi-cloud world these days, and from a Dell standpoint, you know, VMware has a number of solutions, including VMware on AWS. Dell was working with Microsoft on the Azure (mumbles) solutions. How does Virtustream fit into the overall portfolio? How do you help position, you know, where that fits, okay? Get the mind share and (stutters) the users? >> Great question. I mean, back in May, we announced a connection, okay? So our Cloud Connect, which is vRealized into our stream based clouds. Extreme is our cloud management platform, and a technology that we use to run our off prem clouds. So clients now have the capability through vRealize automation to recognize our cloud into revision, and to modify and manage their workloads through that. We also announced in May, a partnership with our sister company Pivotal. Okay, on their Cloud Foundry. So we now have in Virtustream Enterprise Cloud, the capability to run Cloud Foundry in a managed fashion. Okay, again, Cloud Foundry is a technology that a lot of developers will be using to build applications, but it also runs those applications. And now that those applications are becoming stateful and a critical part of their business, they're looking to somebody to manage that. And now we have the capability. And then we talk about the rest of the EMC portfolio, where Native Hybrid Cloud is a package solution that's built on vRacks or vRails, right? Dell's converged black forms with the Native Hybrid Cloud or Pivotal Cloud Foundry, lay it right on top of it with the tools to be able to manage it. That's sold directly to a client, and we have the capability as Virtustream to manage those. So now the client can have these on-client premise solutions, as well as being able to tether back to our enterprise cloud. Our Virtustream Enterprise Cloud. >> Yep. Mike, we saw in the storage industry, there's lots of different solutions, because there's lots of different needs. I find there is no typical cloud strategy when it comes to most companies. But when you're talking to users, whether it be at this event or you know, out talking to customers, you know, why are they coming to Virtustream? What are the big questions they're asking you? What are the challenges that they see, and how do you help them? >> So, I see most of the time they come to us is because at these types of events, they are clients that are delighted with Dell EMC technologies, right? Dell EMC is a leader in almost every product that they sell, okay? And not only that, but the customer satisfaction, the client care service that Dell EMC provides is second to none. We're an extension of that, okay? We have the ability to manage either on prem, or of prem, and that gray area in between in helping them enable to get to the cloud. So, it really has opened up a lot of doors for Virtustream, and yes the solutions are endless. But we had the capability to manage that for them on their prem, and we've been very successful doing it. >> Great. Mike, we know SAP was one of those solutions that really Virtustream made its name on. Well, I know you continued to work on that. Can you give us, you mentioned Cloud Foundry. What are some of the applications? What are some of the big use cases that your customers are having success with? >> So in June we announced the Virtustream Healthcare Cloud. Okay, so what is that? That's our enterprise cloud, now tailored specifically for the healthcare compliance. So it's HIPAA compliant. And also, we're managing some of the more critical applications. The healthcare environment is not cloud native, okay? It's still based on the platform too, right? They virtualized the client server, the three-tiered architecture database, web and app server type of environments that the systems have reckoned, okay? We're expanding into electronic medical records, EMRs, critical client patient care, some analytics for medication. So we're moving into those other areas that's complimenting the SAP work that we're doing. >> Okay, well Mike, appreciate you giving us the updates on Virtustream. Thanks so much for joining us here at the Winslow Technology Group Dell EMC User Conference. (click and snap)

Published Date : Aug 11 2017

SUMMARY :

in the shadows of Fenway Park. one of the first to join. some of the partners. maybe in the small midsize business, I look at kind of the hybrid and multi-cloud the capability to run Cloud Foundry in a managed fashion. What are the challenges that they see, So, I see most of the time they come to us What are some of the big use cases that the systems have reckoned, okay? at the Winslow Technology Group Dell EMC User Conference.

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Wayne Dunn, HarborOne Bank | WTG & Dell EMC Users Group


 

>> I'm Stu Miniman with theCUBE. And we're here at the Winslow Technology Group Dell EMC User Group and happy to have another user here at the event, Wayne Dunn, who's the SVP and CTO of HarborOne Bank. Wayne's, thanks so much for joining me. >> Happy to be here. >> All right, Wayne, tell us a little bit about HarborOne Bank, your role there, how long you've been there, what you work on. >> Sure, HarborOne Bank is the largest state-chartered cooperative bank in New England. I've been there about ten years in my role as senior vice president and chief technology officer. I'm responsible for all of the on-premise technology, as well as managing our hosted solutions that provide services to our customers. >> Yeah, I think back. I'm not a native New Englander, but when I moved up here, all the banks I belonged to eventually got merged into megabanks and things like that. So talk about yours. >> We actually started as a credit union. We're almost 100 years old, actually. We started as Brockton Credit Union and became HarborOne Credit Union. And then back three years ago, we became a bank. >> Okay. >> And now we're actually publicly traded on the NASDAQ. That happened a couple of years ago. >> Well, congratulations. >> Thank you. >> That's excellent. So the financial industry, undercompliance issues... >> Tremendous. >> Security is a major concern. You've been there ten years. Give us a little look back. What do you think about what you do today versus even five years ago? >> Sure. Going back five years ago, the main mission was really just to deliver those services to our customer. Of course, security was already a big part of what we did in terms of protecting customer information. But given what's happening in the cyber security realm these days, it's become a full-time job just focusing on cyber security, alone, and information security. It's a major part of what we do. >> Yeah, so it's interesting. I've talked to some very large financial institutions and they're like, "We're becoming software companies." And I was at the Amazon Show. There's a very large, well-known bank that gave away the Alexa Dots and they're doing skill sets. What's the role of technology in your company? How does all this digital transformation impact you? >> Really, it's providing a new level of service in the digital domain to customers that aren't traditional go-to-the-branch customers. We do have a large part of our customer base still wants to go into that branch, they have a personal relationship with that banker. But as you can imagine, we have younger customers that, they really just want that same level of service, but they want it provided through mobile banking, online banking. And they expect, as I said, that same level of service. So really the challenge today is to provide that level of service through our mobile application. And one of the nice things about the way technology has evolved is that in the past, only large financial institutions could provide the types of services that you see. Whereas today, because of the way technology's progressed, we've been able to provide that same level of service, those same types of technologies. And again, the examples are mobile banking with mobile deposit, or being able to instant issue a debit card for our customers in any one of our branch locations. >> Yeah, Wayne, can you give us... What's the dynamic between the business and the technology in your organization? >> Before I came to HarborOne Bank, I was in the consulting world in the technology consulting world. And one of the approaches I always took, as many people do in that world, is you need to have the business' stakeholders, they need to have ownership whenever you do any technology project. You can't do technology for technology's sake. It has to serve a business goal, a business mission. And I brought that same approach to HarborOne. So at HarborOne, when we approach technology, it's all of the stakeholders at the table, there's a business purpose for what we do, and the business, as well as the technologists, are driving the implementation, whatever it may be. And again, a good example of that is when we started to introduce our paperless account-opening process. We had people from our operations division, our retail division, as well as my technology division, sitting in a room and really going through what that meant. The interesting thing about the process was it became a process where it wasn't just about online account opening and instant issuing a debit card, it was about, "Hey, now that we look at this technology, we actually can use this technology to do account maintenance. Or we can take the paper processes we used to do, and we can change those over to an electronic process." So it really is always a collaborative effort with the business and with my technology group. >> Yeah Wayne, what brings you to this event? >> Well, first of all, the Winslow Group has been a big partner of HarborOne for many, many years. In fact, we were one of the first organizations that rolled out the Compellent SAN technology with them. One of the things I always try to do, along with my team, is to get out and explore, not only what's happening with technology that we use in terms of the road map, it's also about learning about new technologies and what we might be able to leverage as an organization to improve customer service. Right now, it's about taking a hybrid approach between on-prem and hosted solutions. That's something that we're really exploring in order to become more nimble, in order to be able to provide the support the business needs at any given time without having to ramp up or do a tremendous expenditure in terms of on-premise technology. So really, we're taking a look at how can we blend our solutions with hosted solutions to provide a better level of service. >> Yeah, so Wayne, understand, public cloud sounds like it isn't too much in the picture for you. But the service-provided hosted model, what do you look for? >> Mostly private cloud >> What are the challenges? >> And again, the challenges are really not so much around being able to provide the application or the support that we need. It truly is more around security, information security. As you know, here in Massachusetts, we have the Massachusetts data security laws. And any company that we deal with in terms of being a hosted provider, whether they're in the Commonwealth of Massachusetts or somewhere else in the country, they still need to assure us they comply with that same level of security when we deal with them. It's around making sure that they have the same protections, the same level of business continuity and data recovery, things of that nature. So those are the things we have to look for in a cloud provider. >> Yeah Wayne, I'm curious, as a CTO, how do things like, really, the digitization of money impact what you're doing. I think not only things like blockchain, but these days I know I'm using my phone to purchase things more. Cash seems way less in use. So what is that impact? >> And again, we're providing a lot of those technologies that allow you to do that. Our biggest challenge is that a lot of our competitors aren't banks. >> I know. >> They're not regulated the same way we are. So they have more flexibility in terms of, not only how they can market, but how they provide these services. So really it's more, the challenge is really in the competition. And technologies allow that as well, so. >> Alright Wayne, really appreciate you sharing what's happening in your business and how technology is impacting that. Loved digging in with all the practitioners here at the user group where they're learning from their peers. This is a WTG Dell EMC User Group and you're watching theCUBE.

Published Date : Aug 11 2017

SUMMARY :

Dell EMC User Group and happy to have All right, Wayne, tell us a little bit about Sure, HarborOne Bank is the largest state-chartered So talk about yours. And then back three years ago, we became a bank. And now we're actually publicly traded on the NASDAQ. So the financial industry, undercompliance issues... What do you think about what you do the main mission was really just that gave away the Alexa Dots in the digital domain to customers the business and the technology in your organization? And one of the approaches I always took, that rolled out the Compellent SAN technology with them. But the service-provided hosted model, And again, the challenges are really really, the digitization of money a lot of those technologies that allow you to do that. They're not regulated the same way we are. here at the user group

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Andrew Baxter, Commonwealth Financial Network | WTG & Dell EMC Users Group


 

>> Hi, I'm Stu Miniman with theCUBE and we're here at the Winslow Technology Group Dell EMC User Group. Happen to have on the program one of the users here at the event, Andrew Baxter, who's the Director of Systems Engineering with Commonwealth Financial Network. Andrew, thanks so much for joining me. >> Thanks for having me. >> Alright, tell us a little bit about your organization and your role there. >> Certainly, Commonwealth Financial Network is an independent broker-dealer. We have a network of roughly 2,000 advisors throughout the country, just based in the U.S right now and we, that's what we do. We're a clearing house for them. We provide all their IT infrastructure for them. >> Okay, the good news is that financial, like most industries, isn't going through any change today, right, Andrew? >> Oh, yeah, absolutely no. We've got the Department of Labor is our big bugaboo right now. >> Yep. So what are some of the biggest challenging? Is it regulation? Is it uncertainty? Is it, you know, technology? What are some of the drivers of the business? >> It's a combination of both. We have a lot of issues with regulation because of such people as Enron and whatnot. >> Smartest people in the room, right? >> Exactly. And it's not, the regulation's not a bad thing. It's just, can be problematic to work with. So the most recent one is the Department of Labor where they have decided how your retirement funding can be managed and to make sure that there is no conflict of interest. >> Okay, so. (laughs) It, yeah, we're not going to get political here. >> No, nope, no, absolutely. >> And go into how much government and all everything like that. >> What does that mean to your all? Tell us a little bit about what you manage >> Sure >> and really from that standpoint. >> So my group is responsible for our virtualization, our server platform, all of our storage, our data protection be it back up, antivirus, things like that. So we've got several different systems from a performance standpoint, and then we've got also have things from a compliance standpoint, a lot of WORM drives in the form of Centera or Hitachi Content Platform, and then the storage that goes around it and the applications that go with them. >> Alright. Well, you've got one of the hot button topics, security. >> Yeah. >> Tell us a little bit about, you know, there's the compliance and the security, how is that impacting what you're doing these days? >> So they're sort of two different things. Compliance is one thing, >> Yeah. maintaining your compliance with the security level. You know, we have a whole group, two groups actually, independent of each other, that sort of check each other, and then check us to make sure that, one, we're keeping the patch levels up, but also that we're following best practices to try to keep the bad guys out. We, I think everybody knows that you can't keep them out if they really want in. It really comes down to how you're going to react and so we've got to make sure that we have the tools in place to be able to react appropriately. >> Yeah, one of the things we've been looking at is, you know, security used to just be ah let the networking people take care of it. >> Right. >> We put up some firewalls. We do some things. Now, security, a lot of times, getting up to the board level type of discussion. What's the dynamic in your organization? >> Yeah, so, we do have the traditional on the network side. But we have a group within that that is specifically focused on that and it's more than just the network side of it. And then we have the information security group and that's more the board level where they're helping to define what types of data are critical, you know, personally identifiable information. We have HIPAA, other regulations like that, FINRA, the SEC, that we have to make sure we secure your information as well as possible. >> Okay, what brings you to this event? >> So, we've been a customer or partner with Winslow. I like to think of my vendors, for lack of a better word, as partners. I don't want to just use them as somebody I call when I need something. I want them to be somebody who is involved in the process, whatever that may be. And in this case, right now we're currently using them for all of our virtual desktop infrastructure, from the storage, the server standpoint. We're using some Dell products for wireless and things like that. And then, as time goes on, we start to do more refresh of equipment, then we're going to be looking at all of the vendors and not just the traditional ones. So, you know, you got the big three, sort of, HP, Dell and Lenovo in the server market or UCS as well. So we're going to make sure we look at all of them to see who has the best offering for us, for what we need. >> Okay. What about a cloud? How does that fit into your organization? Do you have, you know, cloud means many things to many people. >> Sure. >> But what does it mean to your organization? What's the strategy look like today? >> So we have two situations. One, we are actually a cloud for all of our advisors. We provide them with their exchange, their active directory, their antivirus, their patching, things like that. And then we're also looking at the Azure and the AWS offerings. We had to be very careful as we move to those offerings because we have to make sure that we retain this security level when that data leaves our hands, as it were. The financial markets tend to be a little slow moving to that kind of stuff because we've got very sensitive data that we've got to make sure that doesn't go away, doesn't get breached, and doesn't become generally available to the world. >> Yeah. Talk to us a little bit about what data means to your organization >> Sure. >> Of course, securities piece. How are you, are there initiatives to leverage data more, you know, you look almost like a service provider. >> Sure. >> We've seen many organizations that leverage that kind of technology. >> So, one of the, there's a couple different ways we do that. One of them is the actual software we've written for our advisors to use. So we're providing them with all the information they could ever want about their clients, their performance of the portfolios, things like that. But then there's also, on the other side, we're starting to look more into the power of BI and that kind of information so that we can start leveraging, sort of, paying more attention to how our products are being used in a more proactive manner instead of reactive. >> Okay, Curious how things like Hyperledger and Blockchain, you know, play into, does it play into anything you're doing today? What does your organization look at? >> Not currently. It will be down the road, I'm sure. But at this point it's not something we, because we really just haven't moved anything out to that area yet. >> Okay, great. I want to give you, really, the last word. What do you, kind of, when you come into an event like this, what are you looking for? What do you hope to take away from this? >> I'm looking for what's new, what's coming. I want, I need to make sure that I'm trying to stay ahead of things because part of what we have to do is we have to set the tone for what's going to be coming in the coming years. And so, I don't want to just see the same old thing. And that's one thing I like about Winslow. They do keep on the cutting edge. They do keep on forward. They've got cloud, you know, for lack of a better term, as part of their portfolio. And I feel that they actually know what they're doing. I have worked with some vendors that, they could spell the word, but that was about it. >> Absolutely. The cloud washing if you will. >> Yes. >> Alright, well, thank you so much for joining us. Appreciate the updates on where all of this technology fits into your environment and you've been watching theCUBE.

Published Date : Aug 11 2017

SUMMARY :

at the Winslow Technology Group Dell EMC User Group. Alright, tell us a little bit about your organization We have a network of roughly 2,000 advisors We've got the Department of Labor What are some of the drivers of the business? We have a lot of issues with regulation because So the most recent one is the Department of Labor Okay, so. and all everything like that. that goes around it and the applications that go with them. Well, you've got one of the hot button topics, security. So they're sort of two different things. in place to be able to react appropriately. Yeah, one of the things we've been looking at is, What's the dynamic in your organization? the SEC, that we have to make sure we secure at all of the vendors and not just the traditional ones. How does that fit into your organization? We had to be very careful as we move to those offerings Talk to us a little bit about what data means you know, you look almost like a service provider. that kind of technology. of the portfolios, things like that. we really just haven't moved anything out to that area yet. what are you looking for? And I feel that they actually know what they're doing. The cloud washing if you will. Appreciate the updates on where all of this technology

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Brian Anderson, Boston University | WTG & Dell EMC Users Group


 

(shutter clicking) >> I'm Stu Miniman with theCUBE. We're here at the Winslow Technology Group Dell EMC User Group happy to have one of users here, Brian Anderson, who's the director for the College of Arts and Science Information Technology at Boston University, within a short stone's throw here. Brian, thanks so much for joining us. >> Oh, you're welcome. Thank you for being here and being here while Scott's doing this because it's kind of a fun event for us. >> Well, that's great. Tell us how many times have you been to this? >> It's my third event. I was actually a speaker last year. >> Excellent. >> This year, I'm just coming as a user, listening to the sessions, and being social with the rest of the people who do business with Winslow. >> Yeah, what do you get out of presenting and then attending an event like this? >> Feedback from my peers. I get to hear about what other people are doing, what their solutions are, how they solve some of the same problems we're trying to solve. And it's just a good networking event. >> That's awesome, Brian. And we love how peers can really share with other practitioners. So, the good news, Boston University, I think, we don't need to explain what the university is. But what are some of the drivers happening at the university level. Changes happening, changes happening in every industry. But what, specifically, is happening there that kind of impacts your world? >> Yeah, there's a huge push right now to look at cloud as a solution for a whole variety of areas, replacing infrastructure that's currently in place, trying to figure out how cloud solutions fit into the academics. We have a lot of faculty that want to use cloud solutions to teach. And we've been playing catch-up for the last few years. And we're really taking it seriously and trying to figure out how to provide those resources in both hybrid environments and cloud-only environments. >> Yeah, can you unpack that a little bit? >> Yeah. >> Where are you with cloud today? What are you looking at? What are the criteria? Obviously, cost is always a concern for everyone. But we know how fast in higher education the fees are going up. And therefore, you've got to be under a lot of pressure there. >> Oh we are, we are. We're already using a lot of cloud-based services for things like email, file storage. We now have a Dropbox implementation that we're pushing out to our faculty this year. So it's a combination of what services can we take from on campus and move them up to the cloud and is that feasible financially? It's a big transition to take the capital expenditure and transition over to OP-X. And it's really just the fine line of what services make sense to do so. >> I've talked to lots of, kind of, K through 12 environments. And the students there, obviously, have a lot of high demands there. I have to think it's even more when we get to higher education. You mentioned a little bit the faculty demands and what they're doing. Maybe expand a little bit, faculty and the students themselves, what are they looking for? What do they come into kind of expecting and how are you helping to deliver that? >> Well, I know a lot of students these days are coming from using services like Blackboard throughout most of their career until they get to university. We also have Blackboard, but it's not as widely distributed as students are expecting. We have about a 50% adoption rate of Blackboard in our courses. So it's an effort to try to get faculty to convert their curriculum for the last 20 years into something that's online and that students today can really relate to and want to learn from. There's a lot of integrations with really cool technologies that students like to use and have used in previous schools that we want to try to get up and running so faculty can take advantage of them. So we're fighting the tide between what faculty want to do and their inertia versus what students are expecting when they walk in the door. Knowing how much the university costs per year. And they get a great experience in the dorms and we want to make sure they get the same experience when they're in the classroom. >> Excellent. We heard in the opening remarks this morning really the kind of digital transformation that's going on. Scott Winslow talked about some of those emerging solutions that they're helping to drive. What solutions do you use from WTG? Where do you look to them as a solution partner? >> Well, they introduced us to the Nutanix platform, the Dell XD series, and we've been using that for the last three years to provide VDI solutions for our students. And that's enabling some of our faculty to be very creative in how they teach. We have one faculty who's trying to transform the chemistry lab experience to give the students hands-on experience without actually having to go to one of their prized rooms where all the research is actually done. So we're virtualizing instrumentation where they're able to play around with it and learn how to do it before they sit in front of it. And we're working with them to try to figure out how to expand that for training opportunities for their graduate students and Ph.D. Students. >> Brian, what's the impact of online education, MOOCs, and the like? Is that impacting your group yet? >> A little bit. BU has about ten MOOCs they host per year. They're widely attended at the beginning, and like every MOOC, it dwindles as the semester goes. But it's been a fine line. We haven't accredited them yet, so they're not really worth anything if students take them. But we want to get to that point where that is the case. We see the value. We see that's what the students want. We want to make sure we have the total MOOC experience available for our students and external students. But it's just a lot of distance between where we are now and getting to that point. >> Okay, I appreciate how you've been sharing how cloud is really developing in your environment. As you look into the partners that you work with, what's on your wish list? What would enable you to be able to move this transition even faster, you know, beyond, I'm sure cost is always a concern, but what would you be looking for? What would help you and your organization move even faster? >> Ease of manageability. Right now, a lot of our partners are all siloed applications. If we had a service that could put a bunch of things under the same umbrella and allow ease of management of a whole variety of services, that would be a huge, huge win for us. That would probably make adoption much easier and would accelerate things a lot quicker than we can now. >> All right, what excites you most in technology space these days, Brian? >> I'm going to say the hyperconvergence and what that means for standard technology and how things have been done for the last 25 years. I think that's the future. That's where we are now and that's kind of the nice bridge between what we used to do to the cloud. And I think it's going to be here for a lot longer than people think. >> And when you rolled out the hyperconvergence, is there any specific metrics? What was the impact on your operations and any specific learnings that you would share with your peers? >> Well for us, it was a new service. It was something brand new we were bringing in. And I was amazed at how quickly my system administrators picked up on it and how quickly the faculty started to understand what it was and adopt it to their classes. >> Brian Anderson, really appreciate you sharing with us >> Thank you. >> the journey that BU and your organization are going through. You're watching theCUBE here at the WTG Dell EMC User Group event. (shutter clicking)

Published Date : Aug 11 2017

SUMMARY :

We're here at the because it's kind of a fun event for us. Tell us how many times have you been to this? I was actually a speaker last year. the rest of the people who do business with Winslow. I get to hear about what other people are doing, happening at the university level. We have a lot of faculty that want What are the criteria? And it's really just the fine line and how are you helping to deliver that? Knowing how much the university costs per year. We heard in the opening remarks this morning really the chemistry lab experience to give the students and like every MOOC, it dwindles as the semester goes. to move this transition even faster, you know, beyond, and allow ease of management of a whole variety of services, the nice bridge between what we used to do to the cloud. the faculty started to understand what it was at the WTG Dell EMC User Group event.

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Hasan Barakat, Cell Signaling Technology | WTG & Dell EMC Users Group


 

>> I'm Stu Miniman with The Cube and we're here at the Winslow Technology Group Dell EMC User Group, happy to have one of the users at the event, Hasan Barakat, who's the Director of Global IT at Cell Signaling Technology. Thanks so much for joining us. >> Thank you, Stu. >> Alright, so, Hasan, tell us a little bit about your organization, your role there, and you're local, correct? >> Right, we are out of Danvers and Beverly in Massachusetts. We employ about 450 people. We produce antibodies used in cancer research, they are manufactured here, in Massachusetts, and shipped all over the world. >> Alright, what are the uses for these antibodies? >> Mostly they're used in cancer research at universities, and as well as pharma companies. Organizations that are trying to cure disease, use our antibodies, which have a very good reputation in the industry, to further their research goals. >> Okay so, healthcare is highly regulated, going through massive amounts of change, what are some of the biggest drivers in your company's business today? >> So, speed is one. Quality is another, and we try to embrace change from a technology perspective and enable our users and scientists to be the best that they can be, from an IT perspective. >> Alright, what's the relationship between business and IT? What does that look like today? >> So we have a lot of labs, we generate a lot of data. We trawl through a lot of that data, so our users need robust IT systems and messaging and other sort of technologies to further our business around the world. We cover the globe, we're not just here. We're also in Europe and China and Japan. >> Alright, so we've really been looking at, it's been said probably way too many times, data is the new oil in many ways. Data is the new fly wheel for most businesses, the more you have, the more you can access, the more things you can do with it. What do you have to do from an IT standpoint to make sure you have data available, and can leverage that data, and maybe you can tell me what's kind of interesting how you use data today? >> Sure, we do generate a lot of data. In the old days, we did not probably generate as much data. Our systems do require a constant refresh, and scalability, and agility. So what we are trying to do now, is to embrace that change and be as fast as possible. We are looking to the cloud. We are looking to be as fast and agile as possible with all of our scientific data and also our business data. Our commercial data, our messaging. These are all challenges that create a lot of need for agility and speed. >> Alright, Hasan, connect the dots for us then. We're at this event, I look down to the expo hall, I see things like Dell servers, storage, hyper converge, hybrid cloud. What are you using today? How are things changing in your environment to be able to deliver all of those data solutions that you talked about? >> All of the above. And that's why we're here. We do have a lot of Dell servers on prep. We trying to build a hybrid cloud as much as possible. We leverage AW, starting leverage AWS. We have partners that, where our Enterprise Business Systems are, our commercial systems, our financial systems. We try and leverage these using Dell storage, Dell hardware, and also Dell endpoint products. So our users are now using a mix of Apple systems, Macintosh systems, as well as Dell laptops, monitors, keyboards, mice, and everything else. Winslow helps us connect all of it together. >> How much of that do you architect? How much do you rely on a partner like WTG to help put all those things together? >> That's a good question. We're lucky in a sense that we have a good team, that we sort of know what it is that we're looking for, but whenever we run up against, ya know, some challenges that we don't maybe fully understand, road maps and things like that, what's coming out of Dell. Winslow's been a great partner to help us navigate through that mine field. We have compellent storage on prem, we have Vertech servers that are split into application clusters and database clusters. Currently we're basically looking at expanding our Dell laptop footprint as well. We placed almost 100 lab systems as well from ancient, aging XP machines to state of the art Dell XPS systems that are running Windows 10. >> Alright, Hasan, it sounds like you're going through a lot of change to reinvent a lot of the pieces in your environment. What kind of support do you get from your management? Here in IT, it's like, ugh, ya know, my budget's flat, my head count is flat to negative. To make these changes usually requires some investment. How do you accomplish that inside your firm? >> We have historically not invested as much in IT as maybe we should have over the years. So currently, we now have an IT refresh budget to bring out these systems and replace them with state of the art, ya know, it's all about change. The more static we are, the more aging, my boss calls these aging systems, Jurassic petting zoo. We're trying to basically get to a level of performance and reliability that gets our scientists and our users, and eventually our customers, and people all across the world, a fair shot at doing what they need to do. >> Alright, Hasan, you're working with a number of vendors out there. You have on your wish list, ya know, what would you like to see from those partners that would make your job and your company's business even better? >> Communication's always a good one. We try and make sure that we stay on top of change. Sometimes that's not always possible, we end up with systems that are not scalable. So if there's something I would like to see, everybody please provide scalable systems. As businesses grow, as data grows, scalability is incredibly important. Being static and stuck where we are, and not having to do forklift upgrades, and continuous migrations, if we can continue be, if these vendors could help us be scalable, and these partners could help us scale, that's really what we're looking for. We're growing at a fast clip. There are certain areas of the business, such as China, that are growing at over 30 percent year on year, in some cases. So that scalability requires flexibility from our partners. >> Hasan Barakat, really appreciate you joining, sharing with our community, everything happening in your space. I'm Stu Miniman and you're watching The Cube.

Published Date : Aug 10 2017

SUMMARY :

happy to have one of the users at the event, and shipped all over the world. in the industry, to further their research goals. Quality is another, and we try to embrace change We cover the globe, we're not just here. and can leverage that data, and maybe you can tell me We are looking to the cloud. Alright, Hasan, connect the dots for us then. We do have a lot of Dell servers on prep. We're lucky in a sense that we have a good team, What kind of support do you get from your management? state of the art, ya know, it's all about change. to see from those partners that would make your job We try and make sure that we stay on top of change. I'm Stu Miniman and you're watching The Cube.

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Mike Berthiaume, Nutanix | WTG & Dell EMC Users Group


 

>> Hi I'm Stu Miniman with The Cube, and we're here at the Winslow Technology Group Dell EMC User Conference here at the Hotel Commonwealth in Boston. Happy to have with me Mike Berthiaume who is the northeast SE manager with Nutanix. Mike it's great to see ya. >> And I'm happy to be here Stu. Thanks for having me, appreciate it. >> So Mike, I've actually known you for a bunch of years. We've been in some of the local user groups, actually moderated a panel you were on a couple of years ago. Talk to us a little bit about Nutanix's channel and of course the relationship with Winslow. >> Excellent, I think Nutanix's channel is very strong. As you know, I think a lot of our viewers know, all of our Nutanix sales are done through the channel. So we are a 100% channel focused company. The Winslow Technology Group has been a tremendous channel partner for us in New England and other parts of the country as well growing their business down in the southeast and the New York Metro area. But they've been fantastic. And what makes them a little bit interesting, you know, they are very focused on Dell EMC, right? So being part of the Dell EMC portfolio opens up quite a few opportunities I think for Nutanix. And it really I think helps Dell EMC complete their portfolio with our technology. >> Sure, Mike absolutely. We're going to be talking to Scott Winslow today. You know, been using Dell, and I think was one of the earliest of the Dell XC customers out there. What is it for the customers that they look for, I guess specifically for Dell XC from a partner like Winslow Technology Group? >> I think from, you know, customers are looking for a partner who has their best interest at heart, right? So the value at a reseller as in specifically Winslow is going to their customers as trusted advisors, as consultants, understanding business challenges, and how to they can solve those with technology. And Nutanix is a natural fit, specifically Dell XC, due to the simplicity, you know, the non disruptive operational procedures that we can bring in. And that's some of the new exciting stuff around our enterprise cloud operating system that we recently talked about at our .NEXT conference. I think the vision that Nutanix holds is in lockstep with what Winslow is trying to do for its customer base here in New England. >> Mike, I want you to talk a little bit about your customers that you're meeting with. What do they care about? What are the drivers there? What are things like converged, hyperconverged, and cloud? Does that mean something to them, or how is it, how do they say it in their business terms? >> Yeah I think when we talk to customers, most customers today, almost all customers, know what converged infrastructure is. Hyperconverged I would say is a little bit less than a converged, but most customers are educated and understand the concepts. I think when we start talking to customers and educate them about the XC platform in Nutanix and open their eyes to this concept of enterprise cloud or enterprise cloud operating system, it changes the discussion. We see, typically I'll see a lot of light bulbs go off and a lot of, "I didn't realize that Nutanix could do that," or "I didn't realize you guys had a native integration with public cloud" or we're focused in the application stack which is again some of the announcements that we made last week, or a few weeks ago now, at .NEXT. >> Yeah, specifically around cloud, what's the, I find there is no typical state out there. Companies are all over the map trying to figure out kind of hybrid or multicloud. Give us a couple examples, probably can't give us customer names, but how are they integrating cloud? How are they building their environments to be more cloud-like, what we at Wikibon call true private cloud? What are you seeing out there in the field? >> It's a great question. So I think there is a sort of a misconception from my view that cloud is purely lift and shift. I'm going to take my applications, and I'm going to move them into public cloud or somebody else's environment. In reality, cloud is a way of doing business, right? It's a way, it's a new way of thinking about IT. We talk about mode one and mode two applications are your legacy and your more stateless applications that probably belong in a public cloud environment. And what Nutanix brings is the ability now to manage an environment in that new way, focusing both on your traditional legacy applications, but helping you move to those mode two applications, partnering with public cloud providers, specifically Google. So that's the conversation we're really having is don't think of cloud as lift and shift. Think of it as a new way of doing business. Let's figure out how cloud is going to benefit your business and align to the business style you're looking to achieve. >> Yeah, absolutely. One of the lines we've heard many times is, "Cloud is not a destination. Cloud is really an operating model for many of the users." Last thing, just what's kind of the feeling you get from people in IT today? In the keynote this morning, discussion was, "IT kind of went from a call center to supporting the business and now IT is a driver for the business." Is that what you're seeing? Where is kind of the typical IT mindset? What are they thinking about? What's exciting them, and what's worrying them? >> Yeah I think first and foremost, digital transformation has quickly become kind of the cliche term, right? Maybe one of the most hated terms in IT these days. But it's a reality I think for most folks, and understanding what digital transformation means in the business now understanding that, again IT is actually driving business value in every way. And how can they get to the level where IT's no longer in the way, you know. Long duration projects are a thing of the past. It's a move forward mentality now. Continue to push the boundaries, but yet keep, obviously keep the lights on and ensure that we're not going to disrupt existing business processes that are tried and true. So it's kind of a tough paradigm that we're in right now. And again I think Nutanix really helps because we bring that non disruptive perspective to being able to get to that next level. >> Alright, Mike Berthiaume, really appreciate you joining us here. Nutanix been a great role and working with partners like Winslow Technology Group. You're watching The Cube. We've got lots more coverage here from the WTG User Group Event.

Published Date : Aug 8 2017

SUMMARY :

Happy to have with me Mike Berthiaume And I'm happy to be here Stu. and of course the relationship with Winslow. and other parts of the country as well What is it for the customers that they look for, and how to they can solve those with technology. What are the drivers there? and open their eyes to this concept of enterprise cloud Companies are all over the map and align to the business style you're looking to achieve. Where is kind of the typical IT mindset? And how can they get to the level from the WTG User Group Event.

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Jeremy Burton, Dell | WTG & Dell EMC Users Group


 

>> Hi, I'm Stu Miniman with theCUBE and we're here at the Winslow Technology Group User Conference for Dell EMC. Happy to be joined by the keynote speaker for the event, Jeremy Burton, CMO of Dell. Jeremy great to see ya. >> Thanks Stu, always good to be on theCUBE. >> Yeah, so Jeremy, you've been on theCUBE since the inaugural event back at actually EMC World, here in Boston. >> Yeah. >> Just a short drive from where we are today >> I know, seven years. >> Yeah, seven years ago, 2010, wow, pretty amazing. One of the things you talk about Dell and EMC coming together, truly the scale and distribution is a big piece of that. So being here at a user conference for one of the partners of the company that been with Compellent since like the earliest days and with Dell and now with Dell EMC. You know, what is the importance of the channel to Dell and Dell EMC? >> Yeah I think, I mean look at relationships. A company like the Scots, they've been around 15 years. They've had wins with customers, they have trusted relationships there. And sometimes actually, they're better at presenting a solution to the customer than even we are. I mean we've got a lot of capabilities, but they're businesses deliver an outcome for the customer. And so at times they're pretty adept at really understanding you know, in local markets in particular, what that customer's business is and what the best solution for them is and giving them impartial advice. >> Yeah. Jeremy, in a recent interview you did with us, I was struck by, you talked about when we make strategy. We used to put together the five-year plan. These days, two years, things are changing drastically. >> Right. >> Turn back to, you've been with EMC and now Dell, you know, for seven years, you know, two years ago was just when Dell was looking to buy EMC. When you talked to your partners and your end user customers, how are they keeping up with change? What are some of the biggest challenges you're seeing from the user base? >> Yeah I think it's particularly difficult right now because, you know, we've all seen the cloud phenomenon. You've also got the digital thing going on at the same time. There's the big data thing going on at the same and also look, the computing devices that people use are starting to change. So, I think what you've always got to do and what we always try and do, we can't, we don't know exactly what's going to happen in future, but I think we've got a good idea of what the general themes are, and so I think the best thing we can do to help our users along with us is articulate those very clearly. What do we think of the next three, four, five years, the key themes that you should be watching are? And then you're right, like a couple of years you can have a product road map and then some aspirations beyond that what you might want to do, but the reality is if you lock into a three, four year road map and articulate it and get committed to it, I mean it could quite easily change and certainly it's more of the development team's move to like agile methodologies. There's not always really now the need to do that because you kind of build those cost corrections into the development process. >> Yeah, Jeremy, as the CMO I need to ask you about brand. >> Yeah, okay. >> So, you know, we're sitting here in the shadows of Fenway Park, used to be an EMC level, there's now a Dell EMC level. In the keynote you talked about really how Dell is a lot like Alphabet, which is the Google holding company. Dell, Dell EMC, Vergestry, Morrisey, Pivotal, VMware, all these pieces. All of the transformations going on. What do people look to the Dell family? Where do you make your mark in your brand? >> Yeah, I mean all of, the brand campaign that we're in right now, all of the effort is going and all of the money to the point is going to Dell Technologies. That was the new company that we created. And we want to make sure that people understand that Dell Technologies is maybe not what you thought. Dell was evolved. I mean most people think of Dell, they think of the PC. That's what Michael made his name selling. But Dell Technologies it goes a mile wide and a mile deep at this point and so really what we're trying to do with the brand campaign is put everything into Dell Technologies, understand the capabilities of that, and then look, over the next few years we can then reinforce what Dell, the PC business, Dell EMC, the data center business, VMware, Pivotal and so on, how they plug in. So really I think for the next year or so, we're going to kind of keep kind of beating on Dell Technologies and make sure everyone understands that. And then over time, you know, reinforce whether the ingredient brands. It really is, and Dell Technologies is a family of brands. That's the approach we're taking. >> Yeah, last thing I want to ask you, Jeremy. You talked about how we've seen the progression of kind of IT responding to the business and now IT really being a major driver for the business. >> Yeah. >> Maybe you could talk, you know, what are you seeing in customers, you know, how is it, you know, IT is a central point for so many companies? >> Yeah I mean it's exciting times. It's exciting and scary, I think, for the IT teams, because I'd even go further and say IT is the business in many companies now. I've seen many models, some companies have felt that their IT team couldn't adapt to be the new digital team and so they've created a second IT function. You know, sometimes you hear it mode one IT, mode two IT. But look, I've also been in companies where the CIO has really been like on it with the business, and they built out that capability within the existing IT structure, so I think the opportunity for IT folks is being more relevant than they've ever been in the past. And actually, supporting the business, doing real competitive differentiation, which it's maybe been a while since some IT departments landed there. And the threat though is that if you don't get on board, you could find yourself with your nose pressed against the window looking at a different IT operation doing the work that maybe you want to do as an IT pro. So it's exciting times and scary times together. >> Alright, well Jeremy Burton, appreciate you joining us here on theCUBE and we have lots of coverage here from the WTG Dell EMC User Event. Thanks for watching theCUBE.

Published Date : Aug 7 2017

SUMMARY :

for the event, Jeremy Burton, CMO of Dell. since the inaugural event back at actually EMC World, One of the things you talk about Dell A company like the Scots, they've been around 15 years. I was struck by, you talked about when we make strategy. for seven years, you know, two years ago the key themes that you should be watching are? to ask you about brand. In the keynote you talked about really Dell Technologies is maybe not what you thought. and now IT really being a major driver for the business. And the threat though is that if you don't get on board, from the WTG Dell EMC User Event.

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