(upbeat music playing) >> Welcome to theCUBE's coverage of Couchbase ConnectONLINE Mary Roth, VP of Engineering Operations with Couchbase is here for Couchbase ConnectONLINE. Mary. Great to see you. Thanks for coming on remotely for this segment. >> Thank you very much. It's great to be here. >> Love the fire in the background, a little fireside chat here, kind of happening, but I want to get into it because, Engineering and Operations with the pandemic has really kind of shown that, engineers and developers have been good, working remotely for a while, but for the most part it's impacted companies in general, across the organizations. How did the Couchbase engineering team adapt to the remote work? >> Great question. And I actually think the Couchbase team responded very well to this new model of working imposed by the pandemic. And I have a unique perspective on the Couchbase journey. I joined in February, 2020 after 20 plus years at IBM, which had embraced a hybrid, in-office remote work model many years earlier. So in my IBM career, I live four minutes away from my research lab in Almaden Valley, but IBM is a global company with headquarters on the East Coast, and so throughout my career, I often found myself on phone calls with people around the globe at 5:00 AM in the morning, I quickly learned and quickly adapted to a hybrid model. I'd go into the office to collaborate and have in-person meetings when needed. But if I was on the phone at 5:00 AM in the morning, I didn't feel the need to get up at 4:30 AM to go in. I just worked from home and I discovered I could be more productive there, doing think time work, and I really only needed the in-person time for collaboration. This hybrid model allowed me to have a great career at IBM and raise my two daughters at the same time. So when I joined Couchbase, I joined a company that was all about being in-person and instead of a four minute commute, it was going to be an hour or more commute for me each way. This was going to be a really big transition for me, but I was excited enough by Couchbase and what it offered, that I decided to give it a try. Well, that was February, 2020. I showed up early in the morning on March 10th, 2020 for an early morning meeting in-person only to learn that I was one of the only few people that didn't get the memo. We were switching to a remote working model. And so over the last year, I have had the ability to watch Couchbase and other companies pivot to make this remote working model possible and not only possible, but effective. And I'm really happy to see the results. A remote work model does have its challenges, that's for sure, but it also has its benefits, better work-life balance and more time to interact with family members during the day and more quiet time just to think. We just did a retrospective on a major product release, Couchbase server 7.0, that we did over the past 18 months. And one of the major insights by the leadership team is that working from home actually made people more effective. I don't think a full remote model is the right approach going forward, but a hybrid model that IBM adopted many years ago and that I was able to participate in for most of my career, I believe is a healthier and more productive approach. >> Well, great story. I love the come back and now you take leverage of all the best practices from the IBM days, but how did they, your team and the Couchbase engineering team react? And were there any best practices or key learnings that you guys pulled out of that? >> The initial reaction was not good. I mean, as I mentioned, it was a culture based on in-person, people had to be in in-person meetings. So it took a while to get used to it, but there was a forcing function, right? We had to work remotely. That was the only option. And so people made it work. I think the advancement of virtual meeting technology really helps a lot. Over earlier days in my career where I had just bad phone connections, that was very difficult. But with the virtual meetings that you have, where you can actually see people and interact, I think is really quite helpful. And probably the key. >> What's the DNA of the company there? I mean, every company's got the DNA, Intel's Moore's Law, and what's the engineering culture at Couchbase like, if you could describe it. >> The engineering culture at Couchbase is very familiar to me. We are at our heart, a database company, and I grew up in the database world, which has a very unique culture based on two values, merit and mentorship. And we also focus on something that I like to call growing the next generation. Now database technology started in the late sixties, early seventies, with a few key players and institutions. These key players were extremely bright and they tackled and solved really hard problems with elegant solutions, long before anybody knew they were going to be necessary. Now, those original key players, people like Jim Gray, Bruce Lindsay, Don Chamberlin, Pat Selinger, David Dewitt, Michael Stonebraker. They just love solving hard problems. And they wanted to share that elegance with a new generation. And so they really focused on growing the next generation of leaders, which became the Mike Carey's and the Mohan's and the Lagerhaus's of the world. And that culture grew over multiple generations with the previous generation cultivating, challenging, and advocating for the next, I was really lucky to grow up in that culture. And I've advanced my career as a result, as being part of it. The reason I joined Couchbase is because I see that culture alive and well here. Our two fundamental values on the engineering side, are merit and mentorship. >> One of the things I want to get your thoughts on, on the database questions. I remember, back in the old glory days, you mentioned some of those luminaries, you know, there wasn't many database geeks out there, there was kind of a small community, now, as databases are everywhere. So you see, there's no one database that has rule in the world, but you starting to see a pattern of database, kinds of things are emerging, more databases than ever before, they are on the internet, they are on the cloud, there are none the edge. It's essentially, we're living in a large distributed computing environment. So now it's cool to be in databases because they're everywhere. (laughing) So, I mean, this is kind of where we are at. What's your reaction to that? >> You're absolutely right. There used to be a few small vendors and a few key technologies and it's grown over the years, but the fundamental problems are the same, data integrity, performance and scalability in the face of distributed systems. Those were all the hard problems that those key leaders solved back in the sixties and seventies. They're not new problems. They're still there. And they did a lot of the fundamental work that you can apply and reapply in different scenarios and situations. >> That's pretty exciting. I love that. I love the different architectures that are emerging and allows for more creativity for application developers. And this becomes like the key thing we're seeing right now, driving the business and a big conversation here at the, at the event is the powering of these modern applications that need low latency. There's no more, not many spinning disks anymore. It's all in RAM, all these kinds of different memory, you got centralization, you got all kinds of new constructs. How do you make sense of it all? How do you talk to customers? What's the main core thing happening right now? If you had to describe it. >> Yeah, it depends on the type of customer you're talking to. We have focused primarily on the enterprise market and in that market, there are really fundamental issues. Information for these enterprises is key. It's their core asset that they have and they understand very well that they need to protect it and make it available more quickly. I started as a DBA at Morgan Stanley, back, right out of college. And at the time I think it was, it probably still is, but at the time it was the best run IT shop that I'd ever seen in my life. The fundamental problems that we had to solve to get information from one stock exchange to another, to get it to the SEC are the same problems that we're solving today. Back then we were working on mainframes and over high-speed Datacom links. Today, it's the same kind of problem. It's just the underlying infrastructure has changed. >> Yeah, the key, there has been a big supporter of women in tech. We've done thousands of interviews and why I got you. I want to ask you if you don't mind, career advice that you give women who are starting out in the field of engineering, computer science. What do you wish you knew when you started your career? And if you could be that person now, what would you say? >> Yeah, well, a lot of things I wish I knew then that I know now, but I think there are two key aspects to a successful career in engineering. I actually got started as a math major and the reason I became a math major is a little convoluted. As a girl, I was told we were bad at math. And so for some reason I decided that I had to major in it. That's actually how I got my start, but I've had a great career. And I think there are really two key aspects. First, is that it is a discipline in which respect is gained through merit. As I had mentioned earlier, engineers are notoriously detail-oriented and most are, perfectionists. They love elegant, well thought-out solutions and give respect when they see one. So understanding this can be a very important advantage if you're always prepared and you always bring your A-game to every debate, every presentation, every conversation, you have build up respect among your team, simply through merit. While that may mean that you need to be prepared to defend every point early on, say, in your graduate career or when you're starting, over time others will learn to trust your judgment and begin to intuitively follow your lead just by reputation. The reverse is also true. If you don't bring your A-game and you don't come prepared to debate, you will quickly lose respect. And that's particularly true if you're a woman. So if you don't know your stuff, don't engage in the debate until you do. >> That's awesome advice. >> That's... >> All right, continue. >> Thank you. So my second piece of advice that I wish I could give my younger self is to understand the roles of leaders and influencers in your career and the importance of choosing and purposely working with each. I like to break it down into three types of influencers, managers, mentors, and advocates. So that first group are the people in your management chain. It's your first line manager, your director, your VP, et cetera. Their role in your career is to help you measure short-term success. And particularly with how that success aligns with their goals and the company's goals. But it's important to understand that they are not your mentors and they may not have a direct interest in your long-term career success. I like to think of them as, say, you're sixth grade math teacher. You know, you getting an A in the class and advancing to seventh grade. They own you for that. But whether you get that basketball scholarship to college or getting to Harvard or become a CEO, they have very little influence over that. So a mentor is someone who does have a shared interest in your long-term success, maybe by your relationship with him or her, or because by helping you shape your career and achieve your own success, you help advance their goals. Whether it be the company success or helping more women achieve leadership positions or getting more kids into college on a basketball scholarship, whatever it is, they have some long-term goal that aligns with helping you with your career. And they give great advice. But that mentor is not enough because they're often outside the sphere of influence in your current position. And while they can offer great advice and coaching, they may not be able to help you directly advance. That's the role of the third type of influencer. Somebody that I call an advocate. An advocate is someone that's in a position to directly influence your advancement and champion you and your capabilities to others. They are in influential positions and others place great value in their opinions. Advocates stay with you throughout your career, and they'll continue to support you and promote you wherever you are and wherever they are, whether that's the same organization or not. They're the ones who, when a leadership position opens up will say, I think Mary's the right person to take on that challenge, or we need to move in a new direction, I think Mary's the right person to lead that effort. Now advocates are the most important people to identify early on and often in your career. And they're often the most overlooked. People early on often pay too much attention and rely on their management chain for advancement. Managers change on a dime, but mentors and advocates are there for you for the long haul. And that's one of the unique things about the database culture. Those set of advocates were just there already because they had focused on building the next generation. So I consider, you know, Mike Carey as my father and Mike Stonebraker as my grandfather, and Jim Gray as my great-grandfather and they're always there to advocate for me. >> That's like a schema and a database. You got to have it all right there, kind of teed up. Beautiful. (laughing) Great advice. >> Exactly. >> Thank you for that. That was really a masterclass. And that's going to be great advice for folks, really trying to figure out how to play the cards they have and the situation, and to double down or move and find other opportunities. So great stuff there. I do have to ask you Mary, thanks for coming on the technical side and the product side. Couchbase Capella was launched in conjunction with the event. What is the bottom line for that as, as an Operations and Engineering, built the products and rolled it out. What's the main top line message for about that product? >> Yeah. Well, we're very excited about the release of Capella and what it brings to the table is that it's a fully managed and automated database cloud offering so that customers can focus on development and building and improving their applications and reducing the time to market without having to worry about the hard problems underneath, and the operational database management efforts that come with it. As I mentioned earlier, I started my career as a DBA and it was one of the most sought after and highly paid positions in IT because operating a database required so much work. So with Capella, what we're seeing is, taking that job away from me. I'm not going to be able to apply for a DBA tomorrow. >> That's great stuff. Well, great. Thanks for coming. I really appreciate it. Congratulations on the company and the public offering this past summer in July and thanks for that great commentary and insight on theCUBE here. Thank you. >> Thank you very much. >> Okay. Mary Roth, VP of Engineering Operations at Couchbase part of Couchbase ConnectONLINE. I'm John Furrier, host of theCUBE. Thanks for watching. (upbeat music playing)

>>And welcome to the cubes coverage of Couchbase connect online, Mary Roth, VP of engineering operations with couch basis here for Couchbase connect online. Mary. Great to see you. Thanks for coming on remotely for this segment. >>Thank you very much. It's great to be here. >>Love the fire in the background, a little fireside chat here, kind of happening, but I want to get into shooting, you know, engineering and operations with the pandemic has really kind of shown that, you know, engineers and developers have been good working remotely for a while, but for the most part it's impacted companies in general, across the organizations. How did the Couchbase engineering team adapt to the remote work? >>Uh, great question. Um, and I actually think the Couchbase team responded very well to this new model of working imposed by the pandemic. And I have a unique perspective on the couch space journey. I joined in February, 2020 after 20 plus years at IBM, which had embraced a hybrid in-office rewrote remote work model many years earlier. So in my IBM career, I live four minutes away from my research lab in almond and valley, but IBM is a global company with headquarters on the east coast and SU. So throughout my career, I often found myself on phone calls with people around the globe at 5:00 AM in the morning, I quickly learned and quickly adopted to a hybrid model. I'd go into the office to collaborate and have in-person meetings when needed. But if I was on the phone at >> 5: 00 AM in the morning, um, I didn't feel the need to get up at 4:30 AM to go in. >>I just worked from home and I discovered I could be more productive. They're doing think time work. And I really only needed the in-person time for collaboration. These hybrid model allowed me to have a great career at IBM and raise my two daughters at the same time. So when I joined Couchbase I joined a company that was all about being in-person and instead of a four minute commute, it was going to be an hour or more commute for me each way. This was going to be a really big transition for me, but I was excited enough by couch facing what it offered that I decided to give it a try. Well, that was February, 2020. I showed up early in the morning on March 10th, 2020 for an early morning meeting in person only to learn that I was one of the only few people that didn't get the memo. >>We were switching to a remote remote working model. And so over the last year, I have had the ability to watch cow's face and other companies pivot to make this remote working model possible and not only possible, but effective. And I'm really happy to see the results. Our remote work model does have its challenges that's for sure, but it also has its benefits better work-life balance and more time to interact with family members during the day and more quiet time, just to think we just did a retrospective on a major product release Couchbase server 7.0 that we did over the past 18 months. And one of the major insights by the leadership team is that working from home actually made people more effective. I don't think a full remote model is the right approach going forward, but a hybrid model that IBM adopted many years ago and that I was able to participate in for most of my career, I believe is a healthier and more productive approach. >>Well, great story. I love the, um, the, uh, you come back and now you take leverage all the best practices from the IBM days, but how did the, your team and the Couchbase engineering team react and were there any best practices or key learnings that you guys pulled out of that, >>Uh, the, the initial reaction was not good. I mean, as I mentioned, it was a culture based on in-person people had to be in person in person meetings. So it took a while to get used to it, but the, there was a forcing function, right? We had to work remotely. That was the only option. And so people made it work. I think the advancement of virtual meeting technology really, really helps a lot over earlier days in my career where I had just bad phone connections, that was very difficult. But with the virtual meetings that you have, where you can actually see people and interact, I think is really quite helpful. >>What's the DNA of the culture. What's the DNA. Every company's got the DNA entails Moore's law. Um, and at what's the engineering culture at Couchbase like if you could describe it. >>Uh, the engineering culture at Couchbase is very familiar to me. We are at our heart, a database company, and I grew up in the database world, which has a very unique culture based on two values, merit and mentorship. And we also focus on something that I like to call growing. The next generation. Now database technology started in the late sixties, early seventies with a few key players and institutions. These key players were extremely bright and they tackle it and solve really hard problems with elegant solutions long before anybody knew they were going to be necessary. Now, those original key players, people like Jim gray, Bruce Lindsey, Don Chamberlin, pat Salinger, David Dewitt, Michael Stonebraker. They just love solving hard problems. And they wanted to share that elegance with a new generation. And so they really focused on growing the next generation of leaders, which became the Mike caries and the Mohans and the lower houses of the world. And that culture grew over multiple generations with the previous generation cultivating, challenging and advocating for the next, I was really lucky to grow up in that culture. And I've advanced my career as a result, as being part of it. The reason I joined Couchbase is because I see that culture alive and well, here are two fundamental values on the engineering side, our merit and mentorship. >>One of the things I want to get your thoughts on, on the database questions. I remember, you know, back in the old glory days, you mentioned some of those luminaries, you know, there wasn't many database geeks out there, Zuri kind of small community now is databases are everywhere. So you see there's no one database that's ruling the world, but you starting to see a pattern of database kinds of things, and more emerging, more databases than ever before. They're on the internet, they're on the cloud. There are none the edge it's essentially we're living in a large distributed computing environment. So now it's cool to be in databases cause they're everywhere. So, I mean, this is kind of where we're at. What's your reaction to that? >>Uh, you're absolutely right there. There used to be a, a few small vendors and a few key technologies and it's grown over the years, but the fundamental problems are the same data, integrity, performance and scalability. And in the face of district distributed systems, those were all the hard problems that those key leaders solve back in the sixties and seventies. They're not, they're not new problems. They're still there. And they did a lot of the fundamental work that you can apply and reapply in different scenarios and situations. >>It's pretty exciting. I love that. I love the different architectures that are emerging and allows for more creativity for application developers. And this becomes like the key thing we're seeing right now, driving the business and a big conversation here at the, at the event is the powering, these modern applications that need low latency. There's no more, not many spinning disks anymore. It's all in Ram, all these kinds of different memory, you got decentralization and all kinds of new constructs. How do you make sense of it all? How do you talk to customers? What's the, what's the, what's the main core thing happening right now? If you had to describe it? >>Yeah, it depends on the type of customer you're talking to. Um, we have focused primarily on the enterprise market and in that market, there are really fundamental issues. Information for, for these enterprises is key. It's their core asset that they have and they understand very well that they need to protect it and make it available more quickly. I started as a DBA at Morgan Stanley back, um, right out of college. And at the time I think it was, it probably still is, but at the time it was the best run it shop that I'd ever seen in my life. The fundamental problems that we had to solve to get information from one stock exchange to another, to get it to the sec, um, are the same problems that we're solving today. Back then we were working on mainframes and over high-speed data comm links today, it's the same kind of problem. It's just the underlying infrastructure has changed. >>You know, the key has been a big supporter of women in tech. We've done thousands of interviews on why I got you. I want to ask you, uh, if you don't mind, um, career advice that you give women who are starting out in the field of engineering, computer science, what do you wish you knew when you started your career? And you could be that person now, what would you say? >>Yeah, well, there are a lot of things I wish I knew then, uh, that I know now, but I think there are two key aspects to a successful career in engineering. I actually got started as a math major and the reason I, I became a math major is a little convoluted. Is it as a girl, I was told we were bad at math. And so for some reason I decided that I had to major in it. That's actually how I got my start. Um, but I've had a great career and I think there are really two key aspects first. And is that it is a discipline in which respect is gained through merit. As I had mentioned earlier, engineers are notoriously detail oriented and most of our perfectionist, they love elegant, well thought out solutions and give respect when they see one. So understanding this can be a very important advantage if you're always prepared and you always bring your a game to every debate, every presentation, every conversation you have build up respect among your team, simply through merit. While that may mean that you need to be prepared to defend every point early on say, in your graduate career or when you're starting over time, others will learn to trust your judgment and begin to intuitively follow your lead just by reputation. The reverse is also true. If you don't bring your a game and you don't come prepared to debate, you will quickly lose respect. And that's particularly true if you're a woman. So if you don't know your stuff, don't engage in the debate until you do. That's awesome. >>That's >>Fine. Continue. Thank you. So my second piece of advice that I wish I could give my younger self is to understand the roles of leaders and influencers in your career and the importance of choosing and purposely working with each. I like to break it down into three types of influencers, managers, mentors, and advocates. So that first group are the people in your management chain. It's your first line manager, your director, your VP, et cetera. Their role in your career is to help you measure short-term success. And particularly with how that success aligns with their goals and the company's goals. But it's important to understand that they are not your mentors and they may not have a direct interest in your long-term career success. I like to think of them as say, you're sixth grade math teacher. You know, you're getting an a in the class and advancing to seventh grade. >>They own you for that. Um, but whether you get that basketball scholarship to college or getting to Harvard or become a CEO, they have very little influence over that. So a mentor is someone who does have a shared interest in your longterm success, maybe by your relationship with him or her, or because by helping you shape your career and achieve your own success, you help advance their goals. Whether it be the company success or helping more women achieve, we do put sip positions or getting more kids into college, on a basketball scholarship, whatever it is, they have some long-term goal that aligns with helping you with your career. And they gave great advice. But that mentor is not enough because they're often outside of the sphere of influence in your current position. And while they can offer great advice and coaching, they may not be able to help you directly advance. >>That's the role of the third type of influencer. Somebody that I call an advocate, an advocate is someone that's in a position to directly influence your advancement and champion you and your capabilities to others. They are in influential positions and others place, great value in their opinions. Advocates stay with you throughout your career, and they'll continue to support you and promote you wherever you are and wherever they are, whether that's the same organization or not. They're the ones who, when a leadership position opens up will say, I think Mary's the right person to take on that challenge, or we need to move in a new direction. I think Mary's the right person to lead that effort. Now advocates are the most important people to identify early on and often in your career. And they're often the most overlooked people early on, often pay too much attention and rely on their management chain for advanced managers, change on a dime, but mentors and advocates are there for you for the long haul. And that's one of the unique things about the database culture. Those set of advocates were just there already because they had focused on building the next generation. So I consider, you know, Mike Carey is my father and Mike Stonebraker is my grandfather. And Jim gray is my great-grandfather and they're always there to advocate for me. >>That's like a scheme and a database. You got to have it all white. They're kind of teed up. Beautiful, great advice. >>Thank you for that. That was really a masterclass. And that's going to be great advice for folks really trying to figure out how to play the cards they have a and the situation and to double down or move and find other opportunities. So great stuff there. I do have to ask you Maira, thanks for coming on the technical side and the product side Couchbase Capella was launched, uh, in conjunction with the event. What is, what is the bottom line for that as, as an operations and engineering, you know, built the products and roll it out. What's the main top line message for about that product? >>Yeah, well, we're very excited about the release of Capella and what it brings to the table is that it's a fully managed in an automated database cloud offering so that customers can focus on development and building and improving their applications and reducing the time to market without having to worry about the hard problems underneath and the operational database management efforts that come with it. Uh, as I mentioned earlier, I started my career as a UVA and it was one of the most sought after and highly paid positions in it because operating a database required so much work. So with Capella, what we're seeing is, you know, taking that job away from me, I'm not going to be able to apply for a DBA tomorrow. >>That's great stuff. Well, great. Thanks for coming. I really appreciate congratulations on the company and public offering this past summer in July and thanks for that great commentary and insight on the QPR. Thank you. >>Thank you very much. >>Okay. Mary Ross, VP of engineering operations at Couchbase part of Couchbase connect online. I'm John furry host of the cube. Thanks for watching.

>> from Cambridge, Massachusetts. It's three Cube covering M I T. Chief data officer and information quality Symposium 2019. Brought to you by Silicon Angle Media. >> Welcome back. We're here to wrap up the M I T. Chief data officer officer, information quality. It's hashtag m i t CDO conference. You're watching the Cube. I'm David Dante, and Paul Gill is my co host. This is two days of coverage. We're wrapping up eyes. Our analysis of what's going on here, Paul, Let me let me kick it off. When we first started here, we talked about that are open. It was way saw the chief data officer role emerged from the back office, the information quality role. When in 2013 the CEO's that we talked to when we asked them what was their scope. We heard things like, Oh, it's very wide. Involves analytics, data science. Some CEOs even said Oh, yes, security is actually part of our purview because all the cyber data so very, very wide scope. Even in some cases, some of the digital initiatives were sort of being claimed. The studios were staking their claim. The reality was the CDO also emerged out of highly regulated industries financialservices healthcare government. And it really was this kind of wonky back office role. And so that's what my compliance, that's what it's become again. We're seeing that CEOs largely you're not involved in a lot of the emerging. Aye, aye initiatives. That's what we heard, sort of anecdotally talking to various folks At the same time. I feel as though the CDO role has been more fossilized than it was before. We used to ask, Is this role going to be around anymore? We had C I. Ose tell us that the CEO Rose was going to disappear, so you had both ends of the spectrum. But I feel as though that whatever it's called CDO Data's our chief analytics off officer, head of data, you know, analytics and governance. That role is here to stay, at least for for a fair amount of time and increasingly, issues of privacy and governance. And at least the periphery of security are gonna be supported by that CD a role. So that's kind of takeaway Number one. Let me get your thoughts. >> I think there's a maturity process going on here. What we saw really in 2016 through 2018 was, ah, sort of a celebration of the arrival of the CDO. And we're here, you know, we've got we've got power now we've got an agenda. And that was I mean, that was a natural outcome of all this growth and 90% of organizations putting sea Dios in place. I think what you're seeing now is a realization that Oh, my God, this is a mess. You know what I heard? This year was a lot less of this sort of crowing about the ascendance of sea Dios and Maura about We've got a big integration problem of big data cleansing problem, and we've got to get our hands down to the nitty gritty. And when you talk about, as you said, we had in here so much this year about strategic initiatives, about about artificial intelligence, about getting involved in digital business or customer experience transformation. What we heard this year was about cleaning up data, finding the data that you've got organizing it, applying meditator, too. It is getting in shape to do something with it. There's nothing wrong with that. I just think it's part of the natural maturation process. Organizations now have to go through Tiu to the dirty process of cleaning up this data before they can get to the next stage, which was a couple of three years out for most of >> the second. Big theme, of course. We heard this from the former head of analytics. That G s K on the opening keynote is the traditional methods have failed the the Enterprise Data Warehouse, and we've actually studied this a lot. You know, my analogy is often you snake swallowing a basketball, having to build cubes. E D W practitioners would always used to call it chasing the chips until we come up with a new chip. Oh, we need that because we gotta run faster because it's taking us hours and hours, weeks days to run these analytics. So that really was not an agile. It was a rear view mirror looking thing. And Sarbanes Oxley saved the E. D. W. Business because reporting became part of compliance thing perspective. The master data management piece we've heard. Do you consistently? We heard Mike Stone Breaker, who's obviously a technology visionary, was right on. It doesn't scale through this notion of duping. Everything just doesn't work and manually creating rules. It's just it's just not the right approach. This we also heard the top down data data enterprise data model doesn't works too complicated, can operationalize it. So what they do, they kick the can to governance. The Duke was kind of a sidecar, their big data that failed to live up to its promises. And so it's It's a big question as to whether or not a I will bring that level of automation we heard from KPMG. Certainly, Mike Stone breaker again said way heard this, uh, a cz well, from Andy Palmer. They're using technology toe automate and scale that big number one data science problem, which is? They spend all their time wrangling data. We'll see if that if that actually lives up >> to his probable is something we did here today from several of our guests. Was about the promise of machine learning to automate this day to clean up process and as ah Mark Ramsay kick off the conference saying that all of these efforts to standardize data have failed in the past. This does look, He then showed how how G s K had used some of the tools that were represented here using machine learning to actually clean up the data at G S. K. So there is. And I heard today a lot of optimism from the people we talked to about the capability of Chris, for example, talking about the capability of machine learning to bring some order to solve this scale scale problem Because really organizing data creating enterprise data models is a scale problem, and the only way you can solve that it's with with automation, Mike Stone breaker is right on top of that. So there was optimism at this event. There was kind of an ooh, kind of, ah, a dismay at seeing all the data problems they have to clean up, but also promised that tools are on the way that could do that. >> Yeah, The reason I'm an optimist about this role is because data such a hard problem. And while there is a feeling of wow, this is really a challenge. There's a lot of smart people here who are up for the challenge and have the d n a for it. So the role, that whole 360 thing. We talked about the traditional methods, you know, kind of failing, and in the third piece that touched on, which is really bringing machine intelligence to the table. We haven't heard that as much at this event. It's now front and center. It's just another example of a I injecting itself into virtually every aspect every corner of the industry. And again, I often jokes. Same wine, new bottle. Our industry has a habit of doing that, but it's cyclical, but it is. But we seem to be making consistent progress. >> And the machine learning, I thought was interesting. Several very guest spoke to machine learning being applied to the plumbing projects right now to cleaning up data. Those are really self contained projects. You can manage those you can. You can determine out test outcomes. You can vet the quality of the of the algorithms. It's not like you're putting machine learning out there in front of the customer where it could potentially do some real damage. There. They're vetting their burning in machine, learning in a environment that they control. >> Right, So So, Amy, Two solid days here. I think that this this conference has really grown when we first started here is about 130 people, I think. And now it was 500 registrants. This'd year. I think 600 is the sort of the goal for next year. Moving venues. The Cube has been covering this all but one year since 2013. Hope to continue to do that. Paul was great working with you. Um, always great work. I hope we can, uh we could do more together. We heard the verdict is bringing back its conference. You put that together. So we had column. Mahoney, um, had the vertical rock stars on which was fun. Com Mahoney, Mike Stone breaker uh, Andy Palmer and Chris Lynch all kind of weighed in, which was great to get their perspectives kind of the days of MPP and how that's evolved improving on traditional relational database. And and now you're Stone breaker. Applying all these m i. Same thing with that scale with Chris Lynch. So it's fun to tow. Watch those guys all Boston based East Coast folks some news. We just saw the news hit President Trump holding up jet icon contractors is we've talked about. We've been following that story very closely and I've got some concerns over that. It's I think it's largely because he doesn't like Bezos in The Washington Post Post. Exactly. You know, here's this you know, America first. The Pentagon says they need this to be competitive with China >> and a I. >> There's maybe some you know, where there's smoke. There's fire there, so >> it's more important to stick in >> the eye. That's what it seems like. So we're watching that story very closely. I think it's I think it's a bad move for the executive branch to be involved in those type of decisions. But you know what I know? Well, anyway, Paul awesome working with you guys. Thanks. And to appreciate you flying out, Sal. Good job, Alex Mike. Great. Already wrapping up. So thank you for watching. Go to silicon angle dot com for all the news. Youtube dot com slash silicon angles where we house our playlist. But the cube dot net is the main site where we have all the events. It will show you what's coming up next. We've got a bunch of stuff going on straight through the summer. And then, of course, VM World is the big kickoff for the fall season. Goto wicked bond dot com for all the research. We're out. Thanks for watching Dave. A lot day for Paul Gillon will see you next time.

>> Narrator: Live from Las Vegas it's theCUBE! Covering AWS Reinvent 2017 presented by AWS, Intel, and our ecosystem of partners. >> And we are back live here in Las Vegas. We are at the Sands as Reinvent day two wraps up. AWS here for four days and we'll be here live again tomorrow, by the way on theCUBE continuing our coverage. We're wrapping up here today saving the best for last. No doubt about that. Stu Miniman and John Walls were joined by a couple of folks from SoftwareONE. Mike Gersten, immediately to my right. Global Innovation and Strategy. Mike, good to see you, sir. >> Yeah, likewise, thanks for having us. >> And Lawrence Schwartz on the far side there. The CMO at SoftwareONE, Lawrence, good to see you. >> Pleasure to see you again. >> Tell us a little bit, first off, about not only what you do but why you're here. >> Sure, yeah. So, SoftwareONE, we're in the business of making sure that people are spending the right amount of money on their software. Not too much, and you know making sure they're not underspending either. So all that optimization to spend. We also help customer implement their technology. We're at this show because we help customers do that in a Cloud environment so obviously natural to be at AWS. We help them do that on premise as well and we find a lot of our customers here. People we've been talking to for a long time. New people as well trying to move over. So it's a great environment for us. We kind of see what's going on in the innovation side from AWS too so... >> And so Mike, what do you make of the show in general. I'm just curious about your take, two day take. We've been here a couple of days. By now it's sunk in a little bit, I would think. >> It's incredible. You know, we were here last year and there was roughly 30,000 attendees. We're here again, there's over 45,000 attendees. I walk the floor here, I see dozens of providers that I didn't see here last year. Some of them are one guy with a six foot table, who's got some pretty interesting technology. So I would say that the pace with which this ecosystem is growing isn't showing any signs of slowing down. >> One of the things we've been hearing for a while is, boy, Amazon keeps innovating but it's been adding to complexity. The Amazon catalog itself, you know, 30,000 line items there. Then you add on top of that the marketplace and I'm like I'm pretty sure it's infinite at this point. And marketplace has been, you know, a huge driver in growth. I have to expect that marketplace impacted your business quite a bit in a good way, I would think. >> Yeah, for us that's probably one of the most exciting announcements that we've heard this week is around the marketplace specifically. We have a 30 year history selling software so to see now AWS taking what they did in the online retail business and in essence doing it for software in the marketplace is a good opportunity for us to connect our global catalog to their global catalog and provide a much wider range of software options for customers. >> And Mike, I wonder if I could... Can I ask you? Explain to our audience that might not have been in the keynote, gone to a break, what is it about this announcement that is so special from Amazon? So today they have about 4,000 or a little bit over 4,000 applications that sit in the marketplace and the idea is that any customer ought to be able to go up to the marketplace and with the click of a button, procure some software, have it put into a, maybe a reserved instance or some hosted infrastructure from Amazon and then be off to the races. No configuration, no support, no installation. >> Yeah, that was my tongue in cheek "so it's an infinite marketplace." >> It's an infinite-- >> As of today, right? Lawrence, one of the things we've been kind of wrestling with the last few years is this term, multi-Cloud. We hear an update from Andy every year as to how they look at it. Of course, I think it's, "everything is everything" is Amazon >> Right, right, yeah. and of course I think they've made an announcement about everything. And we still have a couple of days left. How are customers, you know, your customers looking at that multi Cloud, what are you seeing? Give us a little insight as to... and how does SoftwareONE help? >> Yeah, what's interesting for us is because that's what we see all the time, and we were talking about this a little bit beforehand and all of the customers that we have, we have tens of thousands of customers, we don't have any real conversations where people are talking about a single Cloud that they're working with, right. They're working with multiple. Maybe they're more in one today than another, but they're kind of looking at multiple solutions. So it's part of the business of what they do. And in a lot of cases it's just another extension of what's happening, you know, on premise today or in the data center. And so they always have to think about that. So, it's a part of it. There's lots of reasons for them to kind of go into that multi Cloud environment. Some of it might be for redundancy, some of it for flexibility on contracting. Some of it is for things like GDPR where they're worried about where their data sits and some of the local requirements. So it's part of the conversations that we always have and it's good to see some of the solutions that they're doing here where they think about that and they've really thought about how different ways customers can go in there and look at it, a really dispersed environment, so... >> So I mean how does the... In a multi Cloud world, I mean, how does that changing in terms of people optimizing their software, making these decisions that you're trying to steer, you're trying to advise them on. What's the impact that that's having kind of on what they're deciding to do going forward? >> There's a couple of things. First of all, I couldn't agree more with Lawrence. Tens of thousands of customers. I can't think of a time where I've talked to a customer that wasn't multi Cloud. So it's almost I would say all customers are multi Cloud. The challenge for our customers is how do you take all the different Cloud environments you're working with that use different vernacular, bring it into one system that then is using a common language to, you know, a common language around the resources that sit in those Cloud environments. A common language around how you map those resources to your organizational structure or how you manage your business. So that you're looking at your Cloud resources, you're planning for them financially but in the context of your business, using a common vernacular across all Cloud providers. That's a difficult thing to do if you're just going to a point solution from one of the publishers. >> And so why do that? I mean, why not simplify? Why not, why not just keep it in one environment or maybe two environment? Why branch out? Why take it to a different sphere? >> Well, I think, Lawrence touched on some of the reasons which is some of it's price Some of it is I've got legacy applications that don't work in one Cloud infrastructure but will work in another Cloud infrastructure. Some of it is security. Some of it is just simply I don't have any control over it. People are acquiring Cloud infrastructure via credit card within departments. You can't say, "You have to use Amazon "or you have to use Microsoft." You're not controlling that. >> You know we've talked before. SoftwareONE has a different legacy than say, what I'd say the Cloud management providers that are out there. But some of the things are very similar that you're attacking because everybody, I think, has identified this multi Cloud and it's the big elephant and everybody's trying to take bites out of it. Can you maybe give us a little bit of a compare contrast about... Think there's all these companies out there that start with Cloud and have one or two other words with them. How's SoftwareONE? What's similar and what's different? >> Yeah, I think when you look at that, there's certainly a lot of vendors here do a good job of starting to think about that. But a lot of vendors have started with the Cloud and kind of built around that and for companies that are born in the Cloud and that's all they focus on, that might be a great solution. But a lot of the enterprises that we deal with, our larger customers, that mix of what's on premise and what's in the Cloud, is still a minority is going to be in the Cloud. It is gonna be definitely less than 50 percent for a lot of the companies. Even smaller for some of the big places. So if you get really really good visibility, even in a multi Cloud environment, on only 20 or 30 percent of your environment, then you're not getting the whole big picture of what's happening, particularly on the expense side and where you're spending the money. So what we bring to the table that's a little bit unique here is we come from the history of doing this for many years on premise. We give a good visibility into what they're doing, how their assets are being utilized, giving them thoughts and contributions on how they price it and what they buy to it. So we give them that good view of on premise as well as what's happening in the Cloud. So now when they make decisions, they're getting that wholistic view. So marketing might come in there and they might have a software catalog that's part in Cloud and part of it's on premise. Their CRM might be on premise. So if they're looking at, What's my overall budget and spend there? How do I consolidate it? How do I make it better? You just can't look at the SAS applications and what's in the Cloud or what's in Amazon. You've really gotta get that full picture and that's what we can bring to bare. And the other thing is, a lot of the solutions that you see, a lot of the vendors are very focused on one particular country or environment. SoftwareONE is really spread out across the globe. We're in 80 plus countries. So when you're looking at okay, now I've gotta figure out who's buying whatever in Switzerland and the UK and the US, how do I simplify procurement for it? How do I get visibility across all of that? I'm prim in the Cloud. That becomes a much more complex question and those are the things that we can help enterprises with that's a little bit above and beyond what you might see on some of the kind of pure Cloud focused players. >> Mike, I had a interesting session I got to sit in with Amazon talking about how they are helping customers with innovation. And one of the things they put forth is, you know, companies have usually hundreds or thousands of applications but at least the premise they put forth is there's usually a handful of companies that are the strategic ones. There's maybe a next tier that are kind of important and then there's whole lots of other stuff. Maybe they're not all applications But they're putting out. But they're coming to Amazon and saying, "You're innovating. "You're moving fast. "How do we do that? "How do we help with the digital transformation?" How does SoftwareONE get involved in kind of the innovation, helping them along that journey? >> It's true that we work with over 9,000 publishers and I would say that the top seven or eight make up the lion's share of both our revenue and our customer's spend. However, if you take the what we call the tail end spend, if you take not just those top tier providers and not the middle tier but all of those small little applications they're using departmentally, they don't seem to add up to a lot when you look at them each department or each geography. When you bring them together for the enterprise, it's a large spend and it's very hard for our customers to get control of that. So when we talk about innovation, I would not suggest that you innovate just around the top five to 10 publishers. You have to be able to provide a cost management solution across the entire portfolio for customers, across the entire life cycle, that's on premises, that's multi Cloud, hybrid Cloud, and that's from acquisition through disposition and that includes the tail end spend. >> So is a lot of that when you give the visibility into the client as to what they're doing across the enterprise? They might not realize how deeply involved they are and that could give them leverage for pricing and then the lend. >> The best example is SAS Today, because SAS has enabled shadow IT in a way that we've never seen. Now people are just buying whatever application they want in their department with their credit card. Well, the IT department, the procurement department, the compliance group, they have no idea where that spend is coming from. They haven't discovered those unknown SAS subscriptions and you can't budget for it. You can't manage what you can't see. >> What's the shocker then? I mean, when you come in, just in general, to a business, what's the eye opening moment for them you think in terms of what you're uncovering or what you're showing them about their own process that you think they would know but you give them a little aha. >> Yeah, I think one example... we work with a lot of the companies, but one not that far from here. We work with LA Metro, the county and what they do there and on transportation. And they were looking at their environment and their spend in the Cloud and once we gave them our platform to kind of see what was going on, give them full visibility on what's happening with their VMs, what's happening in the Cloud, they saw that they're basically spending two to three X what they needed to before hand. Right before they really took a look, a good look at it. I think they were surprised by that, but it was a really good opportunity to take a good hard look at what VMs I might need to spend down, what ones do I need to throttle, what ones aren't being active, and again, you want to make sure you're right sized for what you're doing, instead of just over provisioning and kind of taking a guess at it if you will and overspending at the end of the day. >> Interestingly enough, just to add on to that, I was talking to a CIO that we work with maybe a month ago. We surveilled all of our customers on their spend. By and large, most of them know they're overspending on software. The estimates go anywhere between 25 and 35 percent, especially in the Cloud. But they know they're overspending. So some of them don't... they just can't solve the problem so they just budget for the overspend. So I was meeting with her and I said to her, "Do you know you're overspending?" She said, "Yeah, we're definitely overspending about 30%." I said, "What are you doing about that?" She says, "I just put it into my budget." I says, "That's crazy. Why wouldn't you want to solve that problem?" And the irony is that she's actually the CIO for a tax and accounting firm. (laughter) But they're just burying it. So, yeah. >> Yeah, that is funny. So, Andy Jassy did quite an extensive keynote. Lots of announcements. Kind of gave you the wild card. Something that jumped out at you, you wanna build on, any announcements or any pieces of Andy's presentation. >> Yeah, I think overall he kept talking about innovation and what they're doing. I think for us, we were talking a little bit about the marketplace. But you also see things they're doing on the database side. Are they strengthening aurora? Making post gray more attractive as an alternative to some of the legacy systems. And that complements well what we see as a migration and people wanna do, right. If you really strengthen the offering, it makes it more attractive and then certainly makes it interesting for the ecosystem which we're part of to help contribute that for people to move over there. I also really liked his analogy there. He kept going back to the musicians and kind of the relationship they have or thinking that compared to developers. Having all the instruments that you need to kind of build what you want and having that flexibility of choice and I think it's a great analogy. I think the flip side to that is: Hey, if you've got a jam session here and you're bringing in all of these different instruments: a guitar player, a tuba player, whatever it is to build this up, you also have to look at what do you have in house? You probably already have a pretty good size orchestra. Some of it might be legacy. Some people might be playing the harpsichord, the recorder, whatever it is. And you've got to figure out how does, In some cases, how do I blend that together? If I'm bringing them in, is it just for a jam session or do I need them here for a full set or for like a year long concert? And if you're not careful, you could end up spending a lot of money on bringing in all of these different players and I think that's an interesting way to think about this is it's great to have the flexibility but how do you make sure you have the visibility, the cost controls, so that doesn't overdo or overspend what you wanna do to get that creativity that you need. >> Everybody's gotta play in the same key too, right? Alright, let's all get on the same page Same page of music. >> So SoftwareONE is a global company. I know you both do a lot of travel. Give us kind of... We're here in the center of AWS. 43,000 devoted, super excited, passionate people but what are you seeing out there in the globe? Where does AWS specifically, Public Cloud in general, still need to push? What are some of the concerns, challenges, things that you see out there? >> Geographically? >> Yeah. >> Well, I mean certainly in APAC there's the challenge that any Cloud infrastructure provider is gonna face and that's Jolicloud. Jolicloud is a fairly dominant player in China and Japan, and they have a good presence throughout APAC. I think that AWS is making strong strides in Asia. Clearly the market leader worldwide. Everybody is chasing them. With over a thousand features and enhancements announced just within the last year, the pricing changes happening at such rapid fire that I think it's difficult for the other guys to keep up with them. So I'd say there's no question they're the market leader globally. Asia Pacific is probably their biggest challenge. >> Lawrence? >> I concur with a lot of that. I mean, we've seen in our own company a lot of activities starting in India and even in South America. Some good relationships with AWS. Some early adoption there. But yeah, I think those comments on APAC, I think you've got some good experiences there. >> Well, gentlemen, thanks for joining us. We appreciate the time here on theCUBE. Good luck with the rest of the show and I'll be kind of curious to see where this goes. The vibe is good, right? >> The vibe's unbelievable. >> Fantastic. >> And you've got a big runway so good luck with that. >> Thank you. >> Alright. >> Alright gentlemen. That's it for our coverage here on theCUBE. Today, day two here at Reinvent. Back with more live tomorrow morning 11:00 Pacific time. We'll be with you 2:00 on the East Coast and we'll see you right here. Until then have a good night. (upbeat music)

(fun, relaxing music) >> Announcer: Live from the Javits Center, in New York City, it's The Cube. Covering Inforum 2017. Brought to you by Infor. >> Welcome back to The Cube's coverage of Inforum 2017, I'm your host Rebecca Knight, along with my co-host, Dave Vellante. We're joined by Stephan Scholl, he is the president of Infor. Thanks so much for joining us. >> My pleasure. >> For returning to The Cube My pleasure, yeah, three years in a row, I think, or four now, yeah. >> Indeed. >> Well, we skipped a year in-between. >> That's right! Three years. Anyway, it's good to be here. >> This has been a hugely successful conference. We're hearing so much about the growth and momentum of Infor. Can you unpack this a little bit for our viewers? >> Yeah, I mean... People always forget, we only started this aggressive Cloud journey literally three years ago. When we announced at Inforum in New Orleans that we were pivoting the company to Infor industry-based CloudSuites, everybody looked at us and said, "Well, that's an interesting pivot." "Why are you doing that?" Well, as I said yesterday, we really saw a market dynamic that you see retail just getting crushed by what Amazon was doing, and it was obvious, today, but then it wasn't so obvious, but that was going to happen everywhere, and so we really got aggressive on believing we could put together a very different approach to tackling enterprise software. Everybody is so fatigued from buying from our competitors traditional, perpetual software, and then you end up modifying the hell out of it, and then you end up spending a gazillion dollars, and it takes forever, and then if it does work, you're stuck on old technology already, and you never get to the next round of evolution. So we said why don't we build CloudSuites, take the last model industry functionality that we have, put it in a Cloud, make it easy for our customers to implement it, and then we'll run it for them. And then, by the way, when the newest innovation comes up, we'll upgrade them automatically. That's what Cloud's about. So, that's where we saw that transformation happening. So in three years, we went from two percent, as I said, to 55 plus percent of our revenue. And, by the way, we're not a small company. Nobody at our size and scale has ever done that in enterprise software. So what an accomplishment. >> So a lot of large companies, some that you used to work for, are really slow. And, you know what, lot of times that's okay, 'cause IT tends to be really slow, as you move to the Cloud, and move to the situation where, "Okay, guys, new release coming!" What are your customers saying about that, how are you managing that sort of pace of change, that flywheel of Amazon, and you're now innovating on and pushing to your climate? >> Well, they're excited. And, I'll tell you, I remember standing up in Frankfurt, Germany, 18 months ago for a keynote, and said the Cloud is coming, I almost got kicked out of Germany. (laughing) They said it's not going to happen in Germany, "No, we're an engineering pedigree," "We're going to be on premise." >> "You don't understand the German market!" >> "You don't understand our marketplace!" And, we're really close friends with Andy Jassy at AWS, the CEO. The AWS guys are unbelievable, and innovative, and we said, "You know, you guys got to build" "your next data center in Frankfurt." So they put hundreds of millions of dollars investment in, built a data center. What's the fastest growing data center in Europe, right now, for them? Frankfurt! The German market, for us, our pipeline is tenfold increase from what it was a year ago. So, it's working in Germany, and it's happening on a global basis, we have, I think yesterday 75 customers from Saudi, from Dubai, from all the Middle East. Cloud is a great equalizer. And don't underestimate... I'll take luck to our advantage anytime. The luck part is, there's fatigue out there, they're exhausted, they've spent so much money over the last 20, 30 years, and never reached the promise of what they were sold then, and so now, with all the digital disruption, I think of the business competitive challenges that they have to deal with. I mean, I don't care, you could be in Wichita, Kansas building up an e-commerce website, and compete with a company in Saudi tomorrow. The barest entry in manufacturing, retail, look at government agencies, we're doing nine-figure transformations in the Cloud with public sector agencies. Again, two years ago, they would've said never going to happen. >> Rebecca: Yet the government does spend that kind of... >> Mike Rogers, the CIO, was saying to us, "Look at all the technical debt" "that we've accumulated over the years," "and it just keeps getting worse and worse and worse." "If we don't bite the bullet and move now," "it's just going to take that much longer." >> That's right. And they're leap-frogging. I mean, I'm so excited, government agencies! I mean, there's even some edicts in some places where Cloud-only. I mean, this whole Gold Coast opportunity, 40 plus different applications in Australia, all going into the Cloud to handle all the complexities they have around the commonwealth games that they're trying to deal with. I mean, just huge transformations on a global basis. >> At this conference, we're hearing about so many different companies, and, as you said, government agencies, municipalalities, transforming their business models, transforming their approaches. What are some of your favorite transformation stories? >> My favorite one that we're doing is Travis Perkins. John Carter, I think you guys maybe even interviewed him last year when he was here. CEO. Old, staid distribution business, and taking a whole new fresh approach. Undoing 40 to 50 different applications, taking his entire business, putting it online. He deals with contracts... So, they're the Home Depot of the UK market, and right now, if you drive up into that car port and you want to order something, it's manual! Sticky notes, phones, dumb terminals, I need five windows, I need five roofs, I need five pieces of wood. Everything is just a scurry. He wants to put it on, when you drive up next year, you're on an iPad, what would you like? Oh, by the way, you want to make a custom order on that window frame? You want to make green, yellow, red, you want to order different tiles of roof styling? Custom orders is the future! You, as a contractor, walking into that organization, want to make a custom order. That, today, is very complicated for a company like that to handle. So, the future is about undoing all that, embracing the custom order process, giving you a really unique, touchless buying process, where it's all on an iPad, it's all automated. You know what? Telling you here's your five new windows, here's a new frame want on it, and, by the way, you're going to get it in five days, and three hours, and 21 minutes. Deliver it to your door. And, by the way, these guys are huge. They're one of the biggest distribution companies in all of the United Kingdom, and so that's one of my favorite stories. >> Can we go over some of the metrics that you've been sharing. I know it's somewhat repetitive, but I'd like to get it on-record. There's 55%, 84, 88, over 1100, 3x, 60%, maybe start with the 60%. I think it's bookings grown, right? >> That's right, yeah. License sales growth last year alone. And, you know what, I looked at... You know, I see it, Paul always keeps me honest, but I think I can say it anyways, which is, I looked at everybody else. You look at the... I don't want you to mention any competitors' names, but you look at the top five competitors that we have, we grew faster than they did last year on sales of CloudSuite. >> Dave: Okay, so that's 60% bookings growth on Cloud. >> Correct. That's right. Yeah, I mean, when you think of our competitors, I saw 40s, I saw some 30s, I saw maybe 52 at the next one down. So, people don't think of us that way, so we were, at the enterprise scale, the fastest-growing Cloud company in the world. >> Okay, and then, 3x, that's 3x the number of customers who bought multiple products, is that correct? >> Correct. That's exactly right. So think about that transformation. They used to buy from us one product, feature-function rich, great, but now they're buying five products, eight products from us. So 3x increase, year over year, already happening. >> Okay, and then there was 1100 plus, is Go-Lives. >> People always ask us, "You're selling stuff." "Are they using it, is it working?" So you got to follow up with delivery, so we're spending a ton of money on certification, training, and ablement, look at the SI community, look at the... Deloitte, Accenture, Capgemini, and Grand Thornton. Four of the major SIs in the world, that weren't here last year, are all here this year. Platinum sponsors. So, delivery on Go Lives, the SI community is embracing us, helping us, I mean, I can't do hundred million dollar transformations on my own with these customers. I need Accenture, I need Deloitte. Look at Koch! Koch's going to be a massive transformation for financials, human-capital management, and so I've got Accenture and Deloitte helping us, taking a hundred plus billion dollar company on those two systems. >> And then 84, 88, is number of... >> Live customers, I'm sorry, total customers that we have in the Cloud. >> Cloud customers, okay, not total customers. >> No, no, we have 90 thousand plus customers, and then 84, 85 hundred of them are Cloud-based customers. >> You got a ways to go, then, to convert some of those customers. >> Well, that's our opportunity, that's exactly right. >> And then 55% of revenue came from the Cloud, obviously driven by the Cloud bookings growth. >> That's right. Exactly. So, I mean, just the acceleration, I mean, as I said, when we started this thing in New Orleans, two or three percent. Now, tipping point, revenue, I mean, it's one thing to sell software, but to actually turn it into revenue? Nobody at an enterprise scale has done 2% to 55% at our size. Lots of companies in the hundred million dollar range, small companies, you know, if we were a stand-alone Cloud company, we'd be one of the largest Cloud companies in the world. >> So the narrative from Oracle, I wonder if you can comment on this, is that the core of enterprise apps has not moved to the Cloud, and we, Oracle, are the guys to move it there, 'cause we are the only ones with that end-to-end Cloud on prem to Cloud strategy. And most companies can't put core apps, enterprise apps in the Cloud, especially on Amazon. So, what do you say to that? >> Well, it's 'cause they don't have the applications to do that. Oracle doesn't have the application horsepower. They don't have industry-based application suites. If you think of what fusion is, it's a mishmash of all the applications that they bought. There's no industry capability. >> Dave: It's horizontal, is what you're saying. >> It's horizontal. Oracle is fighting a battle against Amazon, they declared war against AWS. I'm glad they're doing that, go ahead! I mean, I don't know how you're going to do that, but they want to fight the infrastructure game. For us, infrastructure is commoditized. We're fighting the business applications layer game, and so, when you look at SAP or Oracle or anybody else, they have never done what we've done in our heritage, which is take key critical mission functionality for aerospace and defense, or automotive, we have the last mile functionality. I mean, I have companies like Ferrari, on of the most complicated companies, we've talked about those guys for years, no modifications! BAE, over in the UK, building the F-35 fighter jets and the Typhoon war planes. It doesn't get any more complicated than building an F-35 fighter jet. No modifications in their software, that they have with us. You can only build Cloud-based solutions if you don't modify the software. Oracle doesn't have that. Never had it. They're not a manufacturing pedigreed organization. SAP's probably more analogous to that, but even for SAP, they only have one complete big product sect covering retail, distribution, finance, it's the same piece of software they send to a bank, that they send to a retailer, that they send to a manufacturer. We don't do that. That's been our core forever. >> So your dogma is no custom mods, because you're basically saying you can't succeed in the Cloud with custom mods. >> Yeah. I mean, we have an extensive ability platform to do some neat things if you need to do that, but generally speaking, otherwise it's just lipstick on the pig if you're running modified applications. That's called hosting, and that's what these guys are largely doing. >> You know, a lot of people count hosting as Cloud. >> That's the game they're playing, right? >> They throw everything in the Cloud kitchen sink. >> That's right. >> Okay. >> And as we've talked with you before, we've spent billions... We all are R&D's at the application layer. We do some work in the integration layer, and so on, but most of our money is spent in the last mile, which, Oracle and SAP, they're all focused on HANA and infrastructure, and system speed, and performance, and all the stuff that we view as absolutely being commoditized. >> But that's really attractive to the SIs, the fact that they don't go that last mile, so why is it that the SIs are suddenly sort of coming to Infor? >> Well, you know what, because they finally see there is a lot of revenue still on the line in terms of change management, business-process re-engineering. You take a company like Travis Perkins, change their entire model of doing business. There isn't just modification revenue, or integration revenue, there is huge dollars to be had on change management, taking the company to CEO John Carter by the hand, and saying, "Here's how you're going to transform" "your entire business process." That more than makes up in many cases high-value dollars than focused on changing a widget from green to yellow. >> And it's right in the wheelhouse of these big consultancies. >> And they're making good money on digital transformation, so what are the digital use cases? Look at Accenture, they're did a great job. I think 20 plus percent of their business now is all coming from digital. That didn't exist three, four years ago. >> Well, you have a lot of historical experience from your Oracle days of working with those large SIs, they were critical, but they were doing different type of work then, and is it your premise that a lot of that's going away and that's shifting toward. >> The voice of the customer is everything, and it may take time, you can snow a customer once, which we've already done in this industry of software. We told them buy generic-based software, Oracle or SAP, modify it with an SI, take five years, implement it for a hundred million dollars, get stuck on this platform, and if you're lucky, maybe upgrade in ten years. Whoever does that today, as a playbook, as a customer, and if an SI can sell that, I'm not buying that. You think any customers I know today are buying that vision? I don't think so. >> Dave: Right there with the outsourcing business. >> Another thing that's come out of this conference is attention to the Brooklyn Nets deal. Can you talk a little big about it, it's very cool. >> I love those guys. >> Dave: We're from Boston, we love the Brooklyn Nets, too. >> Rebecca: They can play us anytime. Every day. >> Dave: For those draft picks. >> Bread on those guys. You know what it is. And Shaun, the GM, the energy... I use that a lot with my own guys. Brooklyn grit. And they're willing to look and upturn every aspect of the game to be more competitive. And so, we're in there with our technology, looking at every facet, what are they eating? What's the EQ stuff? Emotional occlusion. How's that team collaboration coming together? And then mapping it to... They have the best 3-D cameras on the court, so put positioning, and how are they aligning to each other? Who's doing the front guard in terms of holding the next person back so they can have enough room to do a three-point shot. Where should the three-point shot come from? So, taking all the EQ stuff, the IQ stuff, the performance, the teamwork, putting it all into a recipe for success. These guys are, I'm going to predict it here, these guys are going to rock it next couple years as a team. >> But it's not just what goes on in the court, too, it's also about fan engagement, too. >> All that. Well, fair enough, I get all excited about just making them a much better team, but the whole fan experience, walking into a place knowing that if I get up now, the washroom line isn't 15 miles long, and at the cash line for a beer isn't going to take me 20 minutes, that I'm on my app, you actually have all the information and sensors in place to know that, hey, right now's a great time, aisle number four, queue number three, is a one-minute wait for a beer, go. Or have runners, everything's on your phone, they don't do enough service. So there's a huge revenue opportunity along with it, from a business point of view, but I would also say is a customer service element. How many times have we sat in a game and go, "I'm not getting up there." (laughing) Unless you're sitting in the VIP area, well, there's revenue to be had all over the place. >> Yeah, they're missing out on our beer money, yeah. >> It's ways for a stadium services, which are essentially a liquor distribution system. >> Exactly right. But to do that, you got to connect point of sales systems, you got to connect a lot of components, centers in the bathroom, I mean you got to do a lot of work, so we're going to create the fan experience of the future with them. And preferences, the fact that they that when you walk in past the door with your app and if you have Brooklyn Nets app, that we know who your favorite player is, and you get a little text that says, Hey, you know what, 10% discount on the next shirt from your favorite player. Things like that. Making a personal connection with you about what you like is going to change the game. And that's happening everywhere. In retail... Everybody wants to have a one-to-one relationship. You want to order your Nike shoes online with a green lace and a red lace on the right, Nike allows you to do that. You want to order a shirt that they'll make for you with the different emblems on it and different technology to it, those are things they're doing, too. So, a very one-to-one relationship. >> Well, it's data, it's more than data, it's insights, and you guys are, everybody's a data company, but you're really becoming a data and insight-oriented company. Did you kind of stumble into that, or is this part of the grand plan six years ago, or, how'd you get here? >> Listen, this whole... I mean, to do Cloud-based solutions by industry is not just to solve for applications going from infrastructure on-premise to off-premise. What does it allow you to do? Well, if you're in AWS, I can run ten thousand core products... I can run a report in ten minutes with AWS that would take you a week, around sales information, customer information. Look at all the Netflix content. You log in on Netflix, "Suggestions for You". It's actually pretty accurate, isn't it? >> Scarily accurate, sometimes, yes. >> It's pretty smart what goes into the algorithm that looks at your past. Unfortunately, I log into my kid's section, and it has my name on it and I get all these wonderful recommendations for kids. But that's the kind of stuff that we're talking about. Customers need that. It's about real-time, it's not looking backwards anymore, it's about real-time decisioning, and analytics, and artificial intelligence, AI is the future, for sure. >> So more, more on the future, this is really fun, listening to you talk, because you are the president, and you have a great view of what's going on. What will we be talking about next year, at this time. Well, it won't be quite this time, it will be September, but what do you think? >> I think what you're going to see is massive global organizations up on stage, like the ones I mentioned, Travis Perkins, a Safeway, a Gold Coast, a Hertz. Hertz is under attack as a company. The entry point into the rental car business was very very hard. Who's going to go buy 800 thousand cars and get in the rental business, open ten thousand centers? You don't need to do that anymore today! >> Dave: Software! >> It's called software, the application business, so their business model is under attack. We're feverishly working with their CEO and their executive team and their board on redefining the future of Hertz. So, you're going to see here, next year, the conversation with a company like Hertz rebounding and growing and being successful, and... The best defense is a good offense, so they're on the offensive! They're going to use their size, their scale. You look at the retailers, I mean, I love the TAL story, and they may make one out of every six shirts. Amazon puts the same shirt online that they sell for $39.99, TAL's trying to sell for $89.99. They're saying enough of that. They built these beautiful analyzers, sensors, where you walk into this little room, and they do a sensor of a hundred different parts of your body, So they're going to get the perfect shirt for you. So, it's an experience center. So you walk into this little center, name's escaping me now, but they're going to take all the measurements, like a professional Italian tailor would do, you walk in, it's all automatic, you come out of there, they know all the components of your body, which is a good thing and a bad thing, sometimes, right, (laughing) they'll know it all, and then you go to this beautiful rack and you're going to pick what color do you want. Do you want a different color? So everything is moving to custom, and you'll pay more for that. Wouldn't you pay for a customized shirt that fits your body perfectly, rather than an off-the-rack kind of shirt at $89.99? That's how you compete with the generic-based e-commerce plays that are out there. That use case of TAL is going to happen in every facet. DSW, the DSW ones, these experience centers, the shoeless aisles, that whole experience. You walking in as... The most loyal women shoppers are DSW with their applications, right. >> Rebecca: (laughs) Yes, yes. >> And how many times have you tried a shoe on that doesn't fit properly, or it's not the one you want, or they don't have your size, or you want to make some configurations to it. You got one, too! >> Ashley came by and gave me this, 'cause I love DSW. >> I mean, they're what, one of the biggest shoe companies in the world not standing still, and Ashley is transforming, they went live on financials in like 90 days in the Cloud? Which for them, that kind of innovation happening that fast is unbelievable. So next year, the whole customer experience side is going to be revolutionary for these kinds of exciting organizations. So, rather than cowering from this digital transformation, they're embracing it. We're going to be the engine of digital transformation for them. I get so excited to have major corporations completely disrupting themselves to change their market for themselves moving forward. >> What is the Koch investment meant to you guys, can you talk about that a little bit? I mean, obviously, we hear two billion dollars, and blah, blah, blah, but can you go a little deeper for us? >> I mean, forget all the money stuff, for a minute, just the fact that we're part of a company that is, went from 40 million when Charles Koch started, taking over from his family, and went to 100 plus billion. Think about that innovation. Think about the horsepower, the culture, the aggressiveness, the tenacity, the will to win. We already had that. To combine that with their sheer size and scale is something that is exciting for me, one. Two is they view technology as the next big chapter for them. I mean, again, not resting on your laurels, I'm already 100 billion, they want to grow to 150, 200 billion, and they see technology as the root to getting there. Automating their plants, connecting all their components of their employees, gain the right employees to the right place, so workforce management, all the HR stuff that we're doing on transformation, the financials, getting a global consolidated view across 100 billion dollar business on our systems. That's transformation! That's big, big business for us, and what a great reference to have! A guy like Steve Fellmeier up yesterday, he'll be up here next year talking about how he's using us to transform their business. There's not many 100 billion dollar companies around, right, so what a great reference point for us to have them as a customer, and as a proved point of success. >> Well, we'll look forward to that in September, and seeing you back here next year, too. >> Look forward to it. >> Stephan, thanks so much for joining us. >> Thanks, appreciate it, thank you. >> I'm Rebecca Knight for Dave Vellante, that is it for us and The Cube at Inforum 2017. See you next time.

why from Las Vegas Nevada it's the queue covers AWS reinvent 2016 brought to you by AWS and its ecosystem partners now here your host John Fourier and Stu Mittleman he welcome back everyone we are here live in Las Vegas for Amazon Web Services AWS reinvent 2016 their annual user developer conference I'm John furry with silicon angle Joe and Mike Coast give me a minute with boogie bond it's the cube our flagship program when we go out to the events and extract the signal noise and right now we have some really hot signal it's Andy jassie CEO of Amazon Web Services welcome back to the cube great to see you cube alumni three years in a row now you've been on the cube great to have you back keep the tradition going thanks for coming on it's great to be here and I wanted to congratulate you on your 29th birthday today I wish I'm eighteen actually you're gonna go that way I'll never get over eighteen okay appreciate that appreciate the merry Cammarata bringing the cake out for the team but what a birthday present for us to be at the cube this year because you guys have celebrate your 10 year birthday a little bit younger than I am but the world has changed in the past five years we sat down at your house and in your sports bar talked about the future and that's all on Silk'n angle comm and Forbes magazine calm but you guys have to set the agenda and 32,000 people up from 19,000 it's a significant uptick in attendance the enterprise cloud market is changing you guys are disrupting yeah your thoughts and on what's happened since Tuesday night with James Hamilton laying up a secret sauce of silicon brows back it's not being touched by anybody else efficiencies scale yeah well you know for us it's it's unbelievable to see how many people are here a reinvent I as I said in the keynote yesterday we weren't sure the first year that we could get 4,000 people to come so to have 32,000 people here and 50,000 more on our live streams for the keynotes it's just it's really inspiring and you know our teams spend most their time thinking about new new customer experiences new features new capabilities that enable our customers to build more for their customers and then operating the services and for our team to have a chance to be here with all of our customers for a week and just see how excited people are about what we're doing the platform I mean you really feel it when you're here it's a movement and it's a movement because it allows builders to build customer experiences much quicker than ever before and change their businesses you guys got a spy nose juice got some specific questions on some specific points but I want to get your thoughts on the Amazon what I call spring in your step for the first time at reinvent have seen some bravado but more you know confidence around thinking a position Vernor Vogel said a Mediate that sometimes doesn't understand things or hey why do I want to get a lower price by doubling upfront enough seeing the sales guy you mentioning a little bit of Oracle and but mainly it's the themes around the old garden and a new way so I want you to take a minute to explain your view on this new way this new environment because you're comparing interesting old ways of doing things how people buy from IP suppliers how technology is coded deployed and this new way where the game is all new ballgame everywhere scale changes in how people buy our changing it can you share your thoughts on this new way yeah well that's a I mean there's so much that we could share in that area but I you know I think that if you think about what's different about a company like Amazon and a business like AWS relative to the companies who've been providing infrastructure for the last few decades there are a lot of differences but I'll list a few you know the first is I think many companies talk about being customer focused very few walk and I think Amazon in every business including AWS is extraordinarily customer focused everything we do starts with the customer moves backwards from there 90% of our roadmap but what we build is driven by what customers tell us matters and the other 10% we try to listen to a customer's of trying to articulate and then read in between the lines and invent on their behalf I'd say most of the big technology companies the old guard our competitor focused and that could be a successful strategy they can wait and see what others are gonna do and then try to one-up them it's just not ours we tend to be customer focused second thing is we are pioneers you know we we hire builders who look at customer experiences and see what's wrong with them and then figure out how to reinvent them most of the old guard technology companies have lost their will and their DNA to invent and so they acquire most their innovation and that can work too but I think in a space as dynamic as the cloud which is the biggest technology shift in our lifetime you are much better off with the partner that has the most functionality that's iterating the fastest the most amount of customers the biggest ecosystem who's had the vision for how these things fit together from the start and then the third thing I'd say is that we are unusually long-term oriented you know I think one of the standard old guard tactics is that when a deal is to be done at the end of the quarter or the end of the year they show up at your doorstep and they harass you till you sign a deal only to be heard from again a few years from now well you actually need to sign a new deal that is not the way that we pursue our business we're trying to build a business and instead of customer relationships that lasts all of us and so we operate we treat customers we think long term and we iterate in a different way than you see the old guard do and you wrote the business case for creating AWS I think if somebody you know wrote the case study today they you talk about the flywheel you talk about the effect that scale has on your business I think many look at it is your scale and that flywheel allowed you to kind of compress margins in the industry overall well you know you know right the next business case that was scale let's kind of say if margin and you know you talked about how the race to zero wasn't it beyond kind of ancho piece of scale what is the advantage that you have with the experience and the scale and you know is there a new flywheel that goes beyond what we've been talking about well you know I think that there will be multiple successful players in this space because the market segments is something like AWS addresses are trillions of dollars worldwide but there are gonna be 30 it's gonna be a small handful and it's in part because scale really matters and in part because the amount of functionality that you need for people to choose you as their primary infrastructure technology platform is massive and we have a lot more functionality by a large amount than anybody else now I think that if you look at a couple of the key criteria and reasons that we've been successful one of them is that we just have iterated so quickly I mean I think that the rate at which we deliver new capabilities for customers is pretty unusual I mean every day on average customers wake up and they have three new capabilities they can take advantage of just by virtue of being on the platform but we're also on top of just delivering quickly we're innovating at a really rapid rate I mean look at what we did in building the no sequel database DynamoDB they would build look at what we did in building our own database engineer Aurora which is the fastest growing service in the history of AWS we just made Postgres compatible yesterday look at what we announced on the IOT side yesterday with green grass and with snowball edge look at what we did even with snowmobile where it's been impossible for companies to move large amounts of data look at how many instances we have and then look at us bringing FPGA instances to the client the pace of raw innovation on the AWS platform is very unusual and I think what that does that creates its own flywheel where because you don't have to spend a hundred million dollars upfront to buy an infrastructure platform you only pay for what you use when you make the choice of who you're gonna partner with is your primary infrastructure platform you want the platform the the most capability because it allows you not just to move your existing apps but to be able to launch new ones and any any imaginable business idea you have so one of the advantages Amazon has had both on that the dot-com side and now in the it beside it your data you've got a lot of information I think about what actually said that's part of a new flywheel that you're gonna be doing how much of that data is just what Amazon's gonna be able to drive and how much will that kind of spread to the ecosystem and your customers is there data exchanges or how do you look at data well we certainly have a lot of data and a lot of models and a lot of deep learning capabilities and we expose several of those to the AI services we housed yesterday but I think one of the significant flywheels you'll see over times that so many customers are storing their data inside of AWS because they love our storage services and our data stores that they're gonna want to use that data and they're gonna want to layer on top of it all kinds of analytics services whether it's batch whether it's you know various hadoop applications whether it's real-time processing of streaming data they're gonna want to run their data warehouse off of it and they're gonna want to run machine learning models as well as their AI models on top of it and even though I think loads and loads of companies will use the AI services that we've released yesterday I think a lot of the biggest machine learning that's gonna happen is company's own data companies have huge amounts of data that they want to get better signal from and a lot of that data lives on AWS and they're gonna use a lot of the analytics and machine learning tools that we have to get more value from it and you want to ask you specifically around the cloud competition we've said on the queue I think for you so at the first main event that we were here it's not a winner-take-all to winner take most the multi cloud conversations been going around and that's been kind of confusing people as well one of my goals this year at the reinvent was to look at the VCS dig deep once all the parties talk to entrepreneurs I wanted to find out from the canary in the coalmine the startups the developers what their their sense was they all love AWS because you you had a great service for them but now as the competition comes in Microsoft in particular spending a lot of dough trying to lure them in through their ecosystem Google mean they just have some tech not a lot of Salesforce these terms want to build their own sales forces and might not want to compete with Oracle or or Microsoft together monsters Salesforce massive commission incentives all kinds of mechanics that they're doing in the day and that product may or may not be as strong as you guys what's your message to that group of people that want to win with you what do you say to those guys on how do you look at that and what are the how do you respond to their feedback and what's the outlook for them because that's a big question of people's mind is I love Amazon I want to win with them but I might be lured by well you know I think if you look at the startup market segment the vast majority of startups continue you choose AWS as their provider and in fact you could argue an even larger share than before and the reasons are a few fold number one at the end of the day what startups want is they're trying to build incredible businesses and they're often trying to build businesses where the idea never existed before and to do that well you need the broadest functionality you can get Native US has much broader functionality with anybody else there's also a much larger ecosystem around our platform so if you actually want to use other software in your business you want to be able to use it on the infrastructure technology platform that you choose and again many more info system providers in the ad avails platform but they also are building applications where even though they're startups these security and the availability those applications are a big deal and there's just a lot more maturity in the AWS platform because we've been at it a lot longer you can't learn some of those lessons until you get two different elbows of the curve and as Gardner has said because AWS has several times the aggregate size so the next 14 providers combined we just have a different scale on a different set of lessons now we also help our startups and we go to market with our startups and we have get in front of our customers we have a lot of enterprise customers on the platform we're super interested in the new technology and the new offerings that our startups have and we continue to put them in front of saying at obviously Google obviously that's on the cube actually this morning Google doesn't really have a sales force now not known for customer engagement they're known for technology and I kind of hinted that Amazon doesn't have many sales guys but you do apparently a lot of simple you talk about the number how many sales people what's the field organization look like and he clarified that potential misconception that Amazon is just a self-service cloud well when we launched AWS in 2006 we had two sales people and in fact one of the first calls our first sales person made was to Tom McCaskill is the CEO SmugMug who has been just an incredible customer of AWS and provided so much valuable feedback and the ten and a half years we've been to the market but since then we have a very large field team I mean this is this is not a small team it's a very large field team with a lot of sellers and a lot of solutions architects and a large process yeah I mean it's it's it's you know we don't disclose the exact number but it's thousands it's it's a significant team sellers solutions architects professional services training certification it's a big team and we're continuing to grow at a very rapid rate yeah Andy you know that rapid rate is amazing to watch because you know you've spoken to us before about you look for builders you look for people that you know want challenges and keep learning I've talked to you know a few friends this week that have joined Amazon and they said the culture is different in a good way and I want you to talk about kind of that Amazon ethos there's you know a lot of companies have like mission statements you guys have leadership principles that are up on your website I hear they are you know quoted quite regularly you know in in daily life and it's you know very different can maybe there's a little bit of insight on that well 14 leadership principles and I think they've been the single most important reason that we have been able to scale as fast as we have and scale across the world the way we have without losing our culture and you know there are so many of the leadership principles that I think are really interesting you know one of them has to do with hiring and developing the best and we are really vigilant about not lowering the bar when you're trying to hire as many people as we are at Amazon and AW is a big temptation is just a lower the bar to allow you to move quickly and that's always a mistake when you're trying to build great products for customers I like you know I'll give you a couple the leadership principles I like one is the leadership principle that's being right a lot and when we first started when we rolled out the leadership principles people thought being right a lot meant that it had to be their idea they had at the start that she went with the people would get dug in and argue for their idea but being a leader and being write a lot means that you get to the right answer regardless of whose idea was at the beginning and regardless of how many times you change your mind along the way great leaders change their minds when they get new information so I really like that leadership principle I also really like have backbone disagreeing commit and so what that leadership principle is about is we don't just make it an option we expect employees if they disagree with the direction we're headed regardless of seniority of anybody in the room that they speak up and say we're going the wrong direction we're doing the wrong thing for customers even if we end up making the same decision we're gonna make before we end up with more rigor and the decision and people can argue too you know as long as they want as respectfully as they as they can in making the point and we're at the end of the day a truth-seeking culture so you know that old adage about two people look at a ceiling and one says it's ten feet and the other says it's 14 feet and they say okay let's compromise it's 12 feet what's very rarely twelve feet and so when you have a truth-seeking culture like we have it encourages people to disagree and debate with one but then once we make a decision yeah the disagreeing commit means that even if it's not the direction you were advocating everybody has to get him seeking argument you could say well if the customers not involve which version of the truth the customer has to calibrate that right I mean from here Stanfill ultimately the cut I mean we try to get customers involved the decisions we're making and we we speak to cus for input from customers yeah and we get input all the time but there are also times when you're making these decisions where you can't perfectly know we're trying to make what we think is the right decision for customers we get it right a lot of the time and sometimes we don't and if we don't then we'll learn from it sign here I gotta get this in but I gotta ask you a personal question do you get worried that you guys might get too cocky I mean right now you're on a great run rate the traction is amazing for me personally see it it's pretty stuff you know proud about you guys do this I'm a big fan as you know we're customer but you do a great work how do you guys not get too cocky what's that ethos what do you guys what do you say the customers would say it a little too big for your britches and Ian team how do you calibrate that I think that a lot of that has to do with the culture of the team and I think if you look at the culture of this team it is not a cocky team it's not an arrogant team it's a customer focused team and we I mean I think we're pretty thrilled with how things have gone the first 10 and a half years I don't think any of us would have had the audacity to predict yeah that would be where we are but I think we all know that the next 10 years are gonna have even more innovation and changed in the first 10 years so that's what we're really focused on and you know one another one of our leadership principles says that you know great leaders don't believe that their body odor doesn't stink you know and that's really intended to say that we recognize that there's all kinds of things that we can be doing better yeah and we have to be a constantly learning organization and that's the way we think about our business we have a lot of management style content on silca Daniel my third part of my three-part series with Andy final question I want you to summarize your you know really well done you had some nice clever confident in there the whole superpowers a bombastic claim with some that validated with some meat good very clever I like how you did that how would you summarize the keynote did the boy look down to what you were trying to accomplish what were you trying to convey what was the core theme of your keynote yesterday morning yeah the core theme really is that with the cloud with AWS builders have capabilities that were never before available to them on premises or elsewhere and with those capabilities or superpowers it allows them really to take on any technical challenge that they're facing and to build and implement any idea they can dream up and you know that was really the theme and then you know sprinkled in there we had a few announcements the 14 to be precise yesterday and then some customers who I think you know I think are really vivid illustrations of really reinventing their businesses and building customer experiences that weren't easily possible before doing it on top of AWS well congratulations on all your success I know it's still early I know I know you don't get to coffee knowing knowing you firstly after after the little sitting down with you and reinventing is about pioneering so you got to be humble and congratulations Andy Jesse the CEO of Amazon Web Services here in the cube I'm Sean for Ace to many are you watching Silicon angles the cube we right back with more live coverage of ABS 2016 reinvent after this short break

Zay California in the heart of Silicon Valley. It's the cube covering Hadoop summit 2016 brought to you by Hortonworks. Here's your host, John furrier. >>Okay, we'll come back here and we are here live in Silicon Valley for the cube. This is our flagship program. We go out to the events and extract the cylinders. Of course. We're here at the big data event. Hadoop summit 2016 have a special guest celebrity now, author of the bestselling book magical at Virginia Heffernan magic and loss rising on the bestseller lists. Welcome to the cube. Thanks in our show, you are my internet friend and now you're my real life friend. You're my favorite Facebook friend that I just now met for the first time. Great to meet you. We had never met and now we, but we know each other of course intimately through the interwebs. So I've been following your writing your time. Send you do some stuff on medium and then you, you kind of advertise. You're doing this book. I saw you do the Google glasses experiment in. >>It was Brooklyn and it might, it was so into Google glass and I will admit it, I fought for everything. I fell for VR and all its incarnations and um, and the Google last year, it was like that thing that was supposed to put the internet all voice activated, just put the internet always in front of your face. So I started to wear it around in Brooklyn, my prototype. I thought everyone would stop me and say how cool it was. In fact they didn't think it was pull it off new Yorkers. That's how you would, how they really feel. Got a problem with that. Um, your book magic and loss is fantastic and I think it really is good because uh, Dan Lyons wrote, disrupted, loved, which was fantastic. Dan lies big fan of him and his work, but it really, it wasn't a parody of civil rights for Silicon Valley. >>The show that's kinda taken that culture and made it mainstream. I had people call me up and say, Hey, you live in Callow Alto. My God, do you live near the house? Something like it's on Newell, which is one of my cross streets. But the point is tech culture now is kind of in a native, my youngest is 13 and you know, we're in an iPad generation for the youth and we're from the generation where there was no cell phones. And Mike, I remember when pages were the big innovation and internet. But I think, I think when I'm telling you, I think, I know I'm talking to a fellow traveler when I say that there was digital culture before the advent of the worldwide web in the early nineties you know, I, I'm sure you did too. Got electronic games like crazy. I would get any Merlin or Simon or whatever that they, they introduced. >>And then I also dialed into a mainframe in the late seventies and the early eighties to play the computer as we call it. We didn't even call it the internet. And the thing about the culture too was email was very, you know, monochrome screens, but again, clunky but still connected. Right? So we were that generation of, you know, putting that first training wheels on and now exposed to you. So in the book, your premise is, um, there's magical things happening in the internet and art countering the whole trolling. Uh, yeah, the Internet's bad. And we know recently someone asked me, how can the internet be art when Twitter is so angry? What do you think art is? You know, this is an art. Art is emotional. Artists know powerful >>emotions represented in tranquility and this is, you know, what you see on the internet all the time. Of course the aid of course are human. It needs a place to live and call it Twitter. For now it used to be YouTube comments. So, but we are always taking the measure of something we've lost. Um, I get the word loss from lossy compression, you know, the engineering term that, how does, how MP3 takes that big broad music signal and flattens it out. And something about listening to music on MP3, at least for me, made me feel a sense that I was grieving for something. It was missing something from my analog life. On the other hand, more than counterbalanced by the magic that I think we all experienced on the internet. We wouldn't have a friendship if it weren't for social media and all kinds of other things. And strange serendipity happens not to mention artistic expression in the form of photography, film, design of poetry and music, which are the five chapters of the book. >>So the book is fantastic. The convergence and connection of people, concepts, life with the internet digitally is interesting, right? So there's some laws with the MP3. Great example, but have you found post book new examples? I'm sure the internet culture, geese like Mia, like wow, this is so awesome. There's a cultural aspect of it is the digital experience and we see it on dating sites. Obviously you see, you know Snapchat, you know, dating sites like Tinder and other hookups apps and the real estate, everything being Uberized. What's the new things that you've, that's coming out and you must have some >>well this may be controversial, but one thing I see happening is anti digital culture. Partly as an epi phenomenon of side effect of digitization. We have a whole world of people who really want to immerse themselves in things like live music maker culture, things made by hand, vinyl records, vinyl records, which are selling more than ever in the days of the rolling stones. Gimme shelter less they sold less than than they do now. The rolling stones makes $1 billion touring a year. Would we ever have thought that in the, in the, you know, at the Genesis of the iPod when it seemed like, you know, recorded music represented music in that MP3 thing that floated through our, our phones was all we needed. No, we want to look in the faces of the rolling stones, get as close as we can to the way the music is actually made and you know, almost defiantly, and this is how the culture works. This is how youth culture works. Um, reject, create experiences that cannot be digitized. >>This is really more of a counter culture movement on the overt saturation of digital. >>Yes. Yes. You see the first people to scale down from, you know, high powered iPhones, um, when we're youth going to flip phones. You know, it's like the greatest like greatest punk, punk, punk tech. Exactly. It's like, yeah, I'm going to use these instruments, but like if I break a string, who cares on a PDs? The simplest one, right? >>My mom made me use my iPhone. Are we going to, how are we going to have that? it'd >>be like, Oh, look at you with your basic iPhone over there. And I've got my just like hack down, downscale, whatever. And you know what, I don't spend the weekends, don't pick up my phone on the weekends. But you know, there are interesting markets there. And interesting. I mean, for instance, the, you know, the live phenomenon, I know that, you know, there's this new company by one of the founders of Netflix movie pass, which um, for a $30 subscription you've seen movies in the theater as much as you want and the theaters are beautiful. And what instead of Netflix and chill, you know, the, the, the contemporary, you know, standard date, it's dinner and movie. You're out again. You're eating food, which can't be digitized with in-company, which can't be digitized. And then sitting in a theater, you know, a public experience, which is, um, a pretty extraordinary way that the culture and business pushes back on digital. >>Remember I was a comma on my undergraduate days in computer science in the 80s. And before when it was nerdy and eh, and there was a sociology class at Hubba computers and social change. And the big thing was we're going to lose social interactions because of email. And if you think about what you're talking about here is that the face to face presence, commitment of being with somebody right now is a scarce resource. You have an abundance of connections. >>I mean, take the fact what has happened is digital culture has jacked up the value of undigital culture. So for instance, you know, I've, I've met on Facebook, we talk on Facebook messenger, we notice that we're, you know, like kindred spirits in a certain way and we like each other's posts and so forth. Then we have an, a more extensive talk in messenger when we meet in person for the first time. Both of us are East coast people, but we hugged tele because it's like, Oh wow, like you in the flesh. You know it's something exciting. >>Connection virtually. That's right. There's a synchronous connection presence, but we're not really, we haven't met face to face. >>Yeah, there's this great as a great little experiment going on, set group of kids and Silicon Valley have decided they're too addicted to their phones and Facebook. Now I am not recommending for your viewers and listeners that anybody do what these kids sounds good, are ready. Go. Hey, all right, so what they do is take an LSD breakfast. Now I don't take drugs. I think you can do this without the LSD, but they put a little bit of a hallucinogen under their skin in the morning and what they find is they lost interest in the boring interface in their phones because people on the bus suddenly looked so fascinating to them. The human face is an ratable interface. It can't be reproduced anywhere, Steve. You know, Johnny ive can't make it. They can't make it at Google. And that I think is something we will see young markets doing, which is this renewed appreciation for nature and analog for humans and for analog culture. >>That's right. The Navy is going to sextants and compasses. You may have seen training, they're training sailors on those devices because of the fear that GPS might be hacked. So you know, the young kids probably don't even know what a cup is is, well, I bought myself a compass recently because I suddenly was like, you know, we talk a lot about digital technology, but what the heck, this thing you can point toward the poles, right in my hands. You know, I was suddenly like, we are this floating ball with these poles with different magnetic charges. And I think it's time. I appreciate it. >>Okay, so I've got to ask the, um, the, the feedback that you've gotten from the book, um, again, we hear that every Geneva magic and loss, great, great book. Go by. It's fantastic and open your mind up. It's a, it's a thought provoking, but really specific good use cases. I got a think that, you know, when you talk at Google and when you talk to some of the groups that you're talking to, certainly book clubs and other online that there must be like, Oh my God, you hit the cultural nerve. What have you heard from some of these, um, folks from my age 50 down to the 20 something year olds? Have you had any aha moments where you said, Oh my God, I hit a nerve here. >>Did not want to, I mean, I didn't want to write one of those books. That's like the one thing you need to know to get your startup to succeed or whatever. You know, I was at the airport and every single one of them is like, pop the only thing you need to do to save this or whatever. And they, they do take a very short view. Now if you're thinking about, you know, whether if you're thinking about your quarterly return or your, you know, what you're going to do this quarter and when you're going to be profitable or user acquisition, those books are good manuals. But if you're going to buy a hardcover book and you're going to really invest in reading every page, not just the bolded part, not just the put, you know, the two points that you have to know. I really wanted readers and at what I had found on the internet, people like you, we have an interest in a long view. You know what, I need a really long view >>in a prose that's not for listicle or you know, shorts. It's like it's just a thought provoker but somebody can go, Hey, you know, at the beach on the weekend say, Hey wow, this is really cool. What F you know, we went analog for awhile or what if, what's best for my kids to let my kids play multiplayer games more Zika simulate life. That was my, so these are the kinds of questions that the digital parents are asked. >>Yeah. So you know, like let's take the parents question, which is, is, you know, a, surprisingly to me it's a surprisingly pressing question. I am a parent, but my kids' digital habits are not, you know, of obsessive interest to me. Sometimes I think the worry about our kids is a proxy for how we worry about ourselves. You know, it's funny because they're the, you know, the model of the parent saying my kid has attention deficit order, zero order. My kid has attention deficit disorder. The kids over here, the parents here, you know, who has the attention deficit disorder. But in any case I have realized that parents are talking about uh, computers on the internet as though something kids have to have a very ambivalent relationship with and a very wary relationship with. So limit the time, and it sounds a little bit like the abstinence movement around sexuality that like, you know, you only dip in, it's very, you know, they're only date, right, right, right. >>Instead of joining sides with their kids and helping to create a durable, powerful, interesting online avatar, which is what kids want to do. And it's also what we want to do. So like in your Facebook profile, there are all kinds of strategic groups you can make as a creator of that profile. We know it as adults. Like, do you, some people put up pictures of their kids, some people don't vacation pictures. Some people promote the heck out of themselves. Some people don't do so much of that. Um, do you put up a lot of photographs? Do whatever. Those are the decisions we started to make when went on Facebook at kitchen making the two small armor to have on their gaming profile. That's kind of how they want to play, you know, play for you, going to wear feathers. These are important things. Um, but the uh, you know, small questions like talking to your kids and I don't mean a touchy feely conversation, but literally during the write in all lower case commit, you know, Brighton, all lower case, you're cute and you're this and that means a certain thing and you should get it and you're going to write in all caps and you're going to talk about white nationalist ideology. >>Well that also has a set of consequences. What have you learned in terms of the virtual space? Actually augmented reality, virtual reality, these promise to be virtual spaces. What, what is one of them? They always hope to replicate the real world. The mean, yes. Will there be any parallels of the kind of commitment in the moment? Gives you one thing. I say kids that, you know, the subtitle of the book is the internet as art, magic and loss. The internet is art and the kind of art, the internet is, is what I think of as real estate art. It purports to be reality. You know, every technology pick a photography film says or think of even the introduction of a third dimension in painting, you know, in Renaissance painting perspective for ports to represent reality better than it's been represented before. And if you're right in sync with the technology, you're typically fooled by it. >>I mean, this is a seductive representation of reality. You know, people watching us now believe they're seeing us flush of let us talk. You know, they don't think they're seeing pixels that are designed in certain ways and certainly it's your ways. So trying to sort out the incredibly interesting immersive, artful experience of being online that has some dangers and has some emotions to do it from real life is a really important thing. And you know, for us to learn first and then a model for our kids. So I had a horrible day on Twitter one day, eight 2012 213 worst day ever on Twitter. It was a great day for me. I spent the day at the beach, my Twitter avatar took sniper fire for me all day. People called her an idiot separated amount. I separated them out. And anyone who like likes roleplay and games knows that like I'm not a high priestess in Dentons and dragons. >>You know, I'm a much smaller person than that. And in, in, you know, in the case of this Twitter battle, I'm a less embattled person than the one that takes your armor from me on Twitter. That's my art. Your armor. So let's talk about poetry. Twitter, you mentioned poetry, Twitter, 140 characters. I did 40 characters is a lot. If like a lot of internet users your to have pictographic language like Chinese. So 140 characters is a novel by, well not a novel, but it's a short story for, you know, a writer of short form, short form Chinese aphorisms like Confucius. So one of the things I wanted to say is there's nothing about it being short that makes it low culture. You know, there's, I mean it takes a second to take, to take an a sculpture or to take an a painting and yet like the amount of craft that went into that might be much more good tweeting and you're excellent at it, um, is not easy. You know, I know that times I've been like, I tagged the wrong person and then I have to delete it. Like, because the name didn't come up or you know, I get the hashtags wrong and then I'm like, Oh, it would have been better this other way or I don't have a smart enough interject >>it's like playing sports. Twitter's like, you know, firing under the tennis ball baseline rallies with people. I mean, it's like, it's like there's a cultural thing. And this is the thing that I love about your book is you really bring in the metaphors around art and the cultural aspect. Have you had any, have you found that there's one art period that we represent right now? That it could be a comparison? >>I mean, you know, it's always tempting to care everything to the Renaissance. But you know, obviously in the Italian Renaissance there was so much technological innovation and so much, um, and so much, uh, so much artistic innovation. But, um, you know, the other thing are the Dawn of it's might be bigger than that, which it sounds grounds grandiose, but we're talking about something that nearly 6 billion people use and have access to. So we're talking about something bigger than we've ever seen is the Donovan civilization. So like, we pay a lot of attention to the Aqua docks and Rome and, and you know, later pay to touch it to the frescoes. I attend in this book to the frescoes, to the sculpture, to the music, to the art. So instead of talking about frescoes as an art historian, might I talk about Instagram? Yeah. >>And you, and this thing's all weave together cause we can back to the global fabric. If you look at the civilization as you know you're not to use the world is flat kind of metaphor. But that book kind of brings out that notion of okay if you just say a one global fabric, yes you have poetry, you have photography of soiling with a Johnny Susana ad in London. He says, you know, cricket is a sport in England, a bug and a delicacy depending on where in the world you are. >>Love that is that, I wonder if that's the HSBC had time to actually a beautiful HSBC job has done a beautiful campaign. I should find out who did it about perspective. And that is also a wonderful way to think about the internet because you know, I know a lot of people who don't like Twitter, who don't like YouTube comments. I do like them because I am perpetually surprised at what people bring to their interpretation. Insights in the comments can be revealing. You know, you know, you don't wanna get your feelings hurt. Sometimes you don't want that much exposure to the micro flora and fauna of ideas that could be frightening. But you know, when you're up for it, it's a really nice test of your immune system, you know. All right. So what's next for you? Virginia Heffernan magic and last great book. I think I will continue to write the tech criticism, which is just this growing field. I at Sarah Watson had a wonderful piece today in the Columbia journalism review about how we really need to bring all our faculties to treat, treating to tech criticism meant and treating tech with, um, with Karen, with proper off. Um, and the next book is on anti digital culture. Um, I will continue writing journalism and you'll see little previews of that book in the next work. >>Super inspirational. And I think the culture needs this kind of rallying cry because you know, there is art and science and all this beautiful beauty in the internet and it's not about mutually exclusive analog world. You can look and take, can come offline. So it's interesting case study of this, this revolution I think, and I think the counter culture, if you'd go back and Southern John Markoff about this, when he wrote his first book, the Dormouse wander about the counter culture in Silicon Valley is what's your grade book? And counter cultures usually create a another wave of innovation. So the question that comes out of this one is there could, this could be a seminal moment in history. I mean, I think it absolutely is. You know, in some ways, every moment is a great moment if you know what to make of it. But I am just tired of people telling us that we're ruining our brands and that this is the end of innovation and that we're at some low period. >>I think we will look back and think of this as an incredibly fertile time for our imaginations. If we don't lose hope, if we keep our creativity fired and if we commit to this incredible period we're in Virginia. Thanks for spending the time here in the queue. Really appreciate where you're live at. Silicon Valley is the cube with author Virginia Heffernan magic. And loss. Great book. Get it. If you don't have it, hard copies still available, get it. We'll be right back with more live coverage here. This is the cube. I'm John furry right back with more if the short break.

>> Las Vegas. Extensive signal from the noise. It's the Q covering interconnect 2016. Brought to you by IBM. Now your host, John Hurry and Dave Ilan. >> Okay, Welcome back, everyone. We are here live in Las Vegas for exclusive coverage of IBM interconnect 2016. This is Silicon Angles. The Q. That's our flagship program. We go out to the events and extract the signal from the noise. I'm John Ferrier with my Coast Day Volante. Our next guest, Steve Robinson News. The GM of client technical engagement before that, in the cloud doing all the blue mix now has the army of technical soldiers out there doing all the action because it's so much robust. So much demand for horizontally scale. The sluices with vertically targeted, prepackaged application development. That's horrible. First you name it big data. Welcome back. Good to see you, John. Thanks. Good to be with you again. Always, like great to have you on because you got a great perspective. You understand the executive viewpoint. A 20 mile stare in the industry. But also you got the in the nuts and bolts in under the hood. >> That's right. A >> lot of action happening under the hood. So let's get that right away. Blue, Mrs Hot Night. Now it's about the developers. What's going on under the hood right now that customers are caring about? >> I always love the Cube. You guys were like one of the first guys talking to us two years ago when we just launched a blue makes on stage. We walked off, got in front of cameras here, and it was great. Over the past year, it's been it's been outstanding. We we're writing about 20,000 folks toe blue mix right now on public, we came out with dedicated and then what people had really been warning was local blue mix as well. So we finally have full hybrid chain that goes from behind the firewall to a single client dedicated cloud all the way up to the public as well. So we've been building that out with service is as well, so have over 106 service is on top of it. You'll see things like Watson, which is unique, our Dash CB analytics, which is unique Internet of things coming in as well. So it's been a great year old building it out and getting more clients on top of it, >> it's like really trying to change the airplane engine in 30,000 feet. Or, in your case, you guys were taken off and from the runway. How has that been? It's been growing pains, of course. Unlearning What? What's going on? What have you learned? Give us the update on >> changing the engine while the plane is flying, and we've used that analogy quite a bit in the labs and way have to show relevance in this market. You know, this market is probably the fastest face technical market I think I've ever been in, and it's moving at such a rapid pace. We had to ship a lot of technology out last year is well, we have every new middleware group in IBM. Putting service is on top of blue mix, so let's get it out there. Let's get it out fast. Now, of course, this year we're gonna harden it up a little bit as well. So more architectures, more points of view. Better look on how this stuff works together hardening up our container strategy, pulling it all the way back to the virtual machine. So both continue to expand it out but let's make it enterprise grade at the same time. >> And also, some differentiation with Watts has been a big play around Catnip. Yeah, really is different because right now with the quote, um, market the way it is court monetization is on number one's mind. Start from startups to enterprises. If you're in business, you want you're top line if you're starting to get monetization. So there's a little bit of IBM in here for people to take in. Well, >> you know, if you look at Watson, you know, when we first started with it, you know, it was this very large big chunk of software that she had to buy. And and we work with Mike Rodents Team toe. Can we chop it up into a set of service is Let's really make this a set of AP eyes, and we started noticing, you know, you saw in Main stage the other day out from Otis. You know, this was a pure startup. He's started picking up the social semantics. Let's pick up the you know, some of the works to text etcetera, conversions, and all of a sudden they're starting to add it in. They said they would have never had access to this technology before way Have that a P I said. Not growing up to 28 we announced a couple cool things this morning. We even showed how would improve your dating life. Probably need some of that with my wife is well to translate between the sexes there, but what people are doing with it now, it's kind of like blowing people. His mind is far beyond what the initial exception waas. >> So your team of your niche is when they get right. It's a large team. It's, but it's a new initiative. New Justice unit, New role for you Talk about that >> way. Kinda had >> a couple pockets of this, but way clearly found that getting clients to the cloud is both a technology challenge as well as a cultural challenge as well. So he brought together some technical experts to kind of help through that entire life chain help up front. You know, many clients are trying to figure out what their overall cloud strategy is, where they truly today and where do they want to get to be? And how can we help him with a road map? That kind of helps them through the transition. Many accounts are very comfortable with the only wanting to be private and only glimpsing forward Thio Public Cloud Helping us bridge across that as well. Then we have the lab service's teams and these air the rial ninjas, the Navy seals. They go as low as you can go and what they're helping. A good way. Yeah, that's good. That's good. That's why they're helping with this very specific technical issue. Technical deployments. A lot of our dedicated local environment. These guys, they're they're really helping it wire in a cz Well, and then we have the garages, you know, we're up Thio. Five of those were going. We announced four new Blockchain garages as well. And this is where firms air coming in to kind of explore do the innovative type project as well. So I think all the way from the initial inception through rolling it out into production, having that team to be able to support him across the >> board. And so this capability existed in IBM previously, But it existed in a sort of bespoke fashion that coordinated >> couple pockets here and there. We always have supports. We had various pockets a lap service's. But we won't really wanna have the capability of seeing that client all the way through their journey, bringing it all under me. We now can easily pass the baton, Handoff says. We need to have that consistent skill there with the clients all the way through their >> journey and is the What's the life cycle of these service is? Is it Is it both pre sales in and post there? Just posted >> many times we'll get involved like our cloud advisers would get involved. Presale. They'll say a specific workload wants to go to the cloud. What are the steps we need to take to make that happen? A CZ well, with our Laps Service's teams, you know, we kind of have, you know, anywhere from a 4 to 6 week engagement. Thio do a specific technology. Let's get it in place. Let's get it wired in et cetera, and then in the garage is you know, we could just take a very novel idea and get it up to, ah, minimal viable product in about a six week period. So again, we're not doing dance lessons for life but strategically placing key skills in with accounts toe. Help him get over that next hump of their journey. >> Steve, when you look at the spectrum from from public all the way down to private and everything in between are you, I wonder if you could describe the level of capability that you are able to achieve with the best practice on Prem with regard to cloud ability. It's service is all the wonderful attributes of child that we've come to know and love. Are you able to, you know, somewhat replicate that roughly replicate that largely replicate, exactly. Replicate that. Where are we today? >> Yeah, I think >> it's a great question. I think. You know, I think most of the clients that we're dealing with have been dealing with some virtualized infrastructure, probably more VMC as they as they've been kind of progressing. That story. One of the things we did it IBM is Could we bring a true cloud infrastructure back behind the firewall? Could we bring an open stack? We bring a cloud foundry base past all the way back through because the goal, of course, is if we could have the same infrastructure private, dedicated and public as they continue to grow and got more comfortable with the public cloud that could start taking work clothes that they had built in one location and start to migrate it out with you. That that local cloud the Maur used for EJ cases. So taking that system of record and building a p i's and allowing to do extensions to that allowing you access into data records that you have today dealing with a lot of extension type cases, you know the core application still needs to be federally regulated. It needs to be under compliance domain. It's gotta be under audit. But maybe I wantto connect it in with a Fitbit or connected in with with a lot Soon are connected in with the Internet of things sensor. I gotta go public cloud for that as well. So locally we can bring that same infrastructure in and then they could doom or service. Is that extended out in the hybrid scenario >> code basis? Because this has come up. Oracle claims this is their big claim to fame. That code base is the same on premise hybrid public. Is that an issue with that? Is that just their marketing, or does it matter what's IBM take on this? >> But we've done ah lot of work with the open standard communities to let's get to a true reference implementation. So on open Stack, we've been doing a lot of work with them, and this is one of the reasons we picked up the Blue box acquisition. Could we really provide a standard open stack locally and also replicate that dedicated and, of course, have it match a reference architecture in public as well? We've also done the same thing with clout. Foundry worked with Sam Ram G to be one of the first vendors, have a certified cloud. Foundry instance is the same local dedicated in public. I think that's kind of the Holy Grail. If you could get the same infrastructural base across all, three, magic can happen. >> But management's important and integration piece becomes the new complexity. I mean, I would say it sounds easy, but it's really hard. Okay, developing in the clouds. Easy, easier ways always used to be right, right well, but not for large enterprises. The integration becomes that new kind of like criteria, right? That separates kind of the junior from the senior type players. I mean do you see the same thing and what we believe >> we do? I think there's usually two issues. We start to see that this model looks great. Let's have the same code base across all three environments. What things? We noticed that a lot of folks, when you get into Private Cloud, had tried to roll their own. You know, open Stack is an open source Project clout. Foundry is an open source project. Let's pull it down and let's see units roll it out and manage it ourselves. These air a little bit you they're very dynamic environments, and they're also a bit punishing if you don't stay current with them, both of them update on a very regular basis. And we found a lot of firms once they applied tenor well, folks to it, they just could not keep up with the right pace of change. So when the technologies we invented was a notion called relay on, this allowed us to actually to use the public cloud is our master copy and then we could provide updates to get down to the dedicated environment and down to the local. This takes the headache completely away from the firm's on trying to keep that local version current. It's not manage service, but it's kind of a new way that we can provide manage patches down to that environment. >> So one of the problems we hear in our community is and presume IBM has some visibility on this. I'm thinking about last year, John, we're at the IBM Z announcement in January, rose 1,000,000 company talked a lot about bringing transaction analytic capabilities together. But one of the problems that our community has practitioners in our community course the data for analytics. A lot of it's in the cloud and a lot of transaction data sitting, you know, on the mainframe, something. How do they bring those two together? Do I remove the data into the data center? Do I do I move pieces in how you see >> we're seeing a lot of that. A lot of it was. Bring the technology down to where the data is, and and now you know the three amount of integration you can do with public data sources, private data sources, et cetera. We're seeing a lot more of the compute want to go out to the cloud as well. You know, we've done some things like around the dash, CB Service's et cetera, where I can start to extract some of that transactional data, but maybe only need a few pieces to really make the data set. That is important to me as I move it out, so I can actually, you know, extract that record. I can actually mask it into being something brand new, and then I could minute we mix it with public data tohave. It do brand new things as well, so I think you're gonna see a lot of dynamic capability across that with or cloud computing technologies coming back behind the firewall and then more ability to release that data be intermixed with public data as well. >> What's the number one thing that you're seeing from customers that you guys were executing on? There's always the low hanging fruit for the easy winds from bringing a team of street team, if you will out. Technical service is out to clients where they really putting that gather, not their five year plans, but their one year. Of course, there's a lot of that agile going on right now. New technologies. You can't isolate one thing and break everything. Za new model. What a customer is caring about, right? What's that? What's the common thing? I think >> over there in 2015 I think the discussion changed and went from Are we going to go to the cloud or we're going to the cloud now? How are we going to do it? And the nice thing about I think a lot of enterprise architecture groups kind of took a step back to say, What do we truly have to do? What is a common platform? What is an integration layer? How do we take some of our old applications and decomposed those into a set of AP eyes? How can we then mix that with public AP eyes? So probably taking one or two projects to be proof points so they could say, this thing really has the magic associated with it. We can really build stuff fast. If we do it the right way, it's gonna be in a catalyst to have the I t. Organization now take the tough steps in what's gonna be the commonality? What common service is are we going to use and how do we start breaking up >> around things you know, we have our own data science and our backcourt operation and one of the things that we always looked at with bloom. It's way start our Amazon. But now, with blue mix, you have a couple things kind of coming together in real time. You said it's getting hard, but those hardened areas are important identity. For instance, where's the data is an instruction and structure. I want a little mongo year or something over there, but with blue mix and compose, I oh, really has a nice fit. I want to explain to the folks we talked before he came on about this new dynamic of composed Io and some of the things that are gluing around blue mix. Could you share this >> William Davis King right? And I think people look to the Cloud Data Service is air. Probably it's the most critical, the most visible, and the one we have to harden up the most is well, even though IBM has been well known for D. B two and we've been a >> wire composed right >> that we did Cognos first, and then we followed up with composed by you because recent waded about, we did compose. I know about eight months ago what we liked about it was all of your favorite flavors, you know? So your your progress, your mongo, you're you're ready. But really having it behave like Like what you would want an enterprise database to do. You can back it up. You can have multiple versions of it. We can replicate itself >> is a perfect cloud need of civic >> class. It has all the cloud properties to it and all the enterprise. Great capabilities with it. Yeah, we've got that now in public, and then you're gonna start seeing dedicated, and you want >> to go bare metal, Just go to soft layer. It's not required right on these things where this will work in the cloud, and then you get the bare metal object you want pushed up the bare metal. No problem. Well, I think >> you know it. Almost hybrid is not gonna get a new definition around it. So it's all gonna be around control and automation, more automation. You need to go all the way up to a cloud foundry where it's managing all the health, checking and keeping your apple. I've etcetera. If you want to go all the way down to bare metal so you can tune it audited et cetera. You can do that as well. I think I've got one of the broader spectrum, is there? >> I'm impressed with the composer. I got to say, Go ahead, get hotel Excited by what? I get excited by just about every way. Just love the whole Dev Ops has been just a game changer in extras. Code has been around for a while, but it's actually going totally mainstream. That's right. The benefits are just off the charts. With Mobile, we have the mobile first guys on. Earlier in the Swift, we had 10 made 12 year old kid. I mean, it's just really amazing. Now that the APS themselves aren't the discussion, it's the under the hood. That's right, so you can have an app look and feel like it's targeted for a vertical, say, retail or whatever. But the actions under the hood yeah, yeah, more than ever. Now >> it's, you know it's funny this year, you know, Dick Tino to the Devil Obsession yesterday and you're the amount of proof points we had around it last year. We were scrambling a little bit and this year it's just we always had to thin out. That's how many guys were having great success with this stuff is coming into its own. >> It totally is. And you guys are give you guys Props were running as fast as you can and you're working hard. And it's not just talk. Yeah, it's It's it's legit. I'm gonna ask you a question. What's the big learnings from last year? This year? What's happened? What do you look back and say? Wow, we really learned a lot or something that might have been Magda ified for you in this journey this past year. >> A lot of it goes back to, you know, this changing culture at IBM, you know, the amount of code we put out in two years was just just unbelievable. But I think also the IBM becoming a true cloud company. Some of that we did with our own shop some, but we did through injecting it with acquisitions. You know, like to compose Io the cloud and team, the blue box guys, et cetera. I think we got the chops now to play it play pro ball way worked very hard, Teoh. How many folks, Can we attract the blue mix? We're getting up to 20,000 week. Right now. We're starting. Get some great recognition and the successes are rolling in as well. So a lot of hard work and a lot of busted knuckles. A lot of guys are tired. Definitely, definitely straight in the game now. >> Ready for the crow bait? Taking the pro GameCube madness starts on cute madness. There were, you know, keep matched all the brackets of the Cube alumni and vote on it turns into a hack a phone because everyone stuffed the ballots. Let's talk about pro ball for next year, a CZ. You guys continue? Sure. The theme here obviously is developer. I mean, the show could be dedicated 100%. The blooming LeBlanc up there kind of going fast at the end of this booth on the clock anymore. Time >> right. Like the Star Wars trailer we had >> going up, he needed more time. So it's good props you got for this year. What's going on the road map this year? What if some of the critical goals that you guys see on your group and then just in general for the thing a >> lot of the activities were gonna be doing again is hardening the stack. I've got a brand new team now called a Solution Architecture, where we're looking at it from top to bottom, taking customer scenarios and really testing it out. How do you do? Back up. How do you do? Disaster recovery? How do you do? Multi geography, You know, things like PC I compliance. The rial enterprise problems are now coming to the class global and their global. And with security and compliance, they're changing in a very dynamic fashion. We have to show how you can do those in the cloud. You'd be amazed on how many conversations we have with Si SOS every single week. Is the cloud secure? How do we do enterprise? Great workloads. IBM is bringing that story to the cloud as well. That's the story of >> a potato that content >> Curation is unbelievable, right? That's the hardest part. And it's not that we have it fixed either. But you were doing more of aggregating it together so that we can really pull it all together. I call it the diamond Mine versus the jewelry store. You know, we always have really did you got yet? The great answers out there somewhere. But if you don't start to pull it together into a single place So one of things we did this year was launched the blue mixed garage methodology where we took all of our best practices. We took text test cases, even sample code, and brought it into a single methodology site where people start to go out, pull it down, use it, etcetera. Previously, we had it scattered all over the place, and we're gonna be doing more things like that. Bring in the assets to the programmers, things that we've tried, things we've tested being more open about it, putting in a single location. >> Well, we certainly would like to help promote that. Any kind of those kind of customer reference architectures. Happy to pump on silicon angle with the bond outlook for the vibe. I'm sorry. Five for the show things year. What's the vibe this year? You know, I think I've >> been very impressed with it, and I think, you know, I've been stepping up its game If you go down to the blue. Mixed garages are motives. A motorcycle on stage, you know, kind of getting a little more hip and happening as well. But I think the clients here and this is always about the customer stories and some of the things that we're hearing from the three guys start ups that are doing GPS logistical management 22 to the big accounts, and the big banks that you really see have embraced the cloud and doing great stories on it as well. I think people come to this show so they see what their peers were doing. And they definitely walk away with a sense that the cloud Israel it's happening and 2016. It is really going to driving it home. That has to be part of everybody. Strategy motorcycles I had put on the Harley Man. We'll take it for a spin guarantee. Come on down >> and give my wife. When I got married, it was terms of conditions. That's right. That's right. Last, Watson that Yeah, Thanks, Steve. Thanks. Taking the time and great to see you again. Congratulations. What? They get technical engagement team that you have all the work that you did that blue mix noted certainly by the cube. Congratulations and continued success with Loomis congratulating >> you guys. Well, always a pleasure. >> Okay. Cube Madness, March 15th Cube Gems go to Twitter. And speaking of jewelry, we have Cube gems hashtag Cube gems. That's the highlights of the videos up there. Real time. And, of course, we're gonna get that TV for all. All the action videos are up there right now. I'll be right back with more coverage after this short break here in Las Vegas.