>> Welcome back to Supercloud22, #Supercloud22. This is Dave Vellante. In 2019 Oracle and Microsoft announced a collaboration to bring interoperability between OCI, Oracle Cloud Infrastructure and Azure Clouds. It was Oracle's initial foray into so-called multi-cloud and we're joined by Karan Batta, who's the Vice President for Product Management at OCI. And Kris Rice is the Vice President of Software Development at Oracle Database. And we're going to talk about how this technology's evolving and whether it fits our view of what we call supercloud. Welcome gentlemen, thank you. >> Thanks for having us. >> So you recently just last month announced the new service. It extends on the initial partnership with Microsoft Oracle interconnect with Azure, and you refer to this as a secure private link between the two clouds, it cross 11 regions around the world, under two milliseconds data transmission sounds pretty cool. It enables customers to run Microsoft applications against data stored in Oracle databases without any loss in efficiency or presumably performance. So we use this term supercloud to describe a service or sets of services built on hyper scale infrastructure that leverages the core primitives and APIs of an individual cloud platform, but abstracts that underlying complexity to create a continuous experience across more than one cloud. Is that what you've done? >> Absolutely. I think it starts at the top layer in terms of just making things very simple for the customer, right. I think at the end of the day we want to enable true workloads running across two different clouds where you're potentially running maybe the app layer in one and the database layer or the back in another. And the integration I think starts with, you know, making it ease of use. Right. So you can start with things like, okay can you log into your second or your third cloud with the first cloud provider's credentials? Can you make calls against another cloud using another cloud's APIs? Can you peer the networks together? Can you make it seamless? I think those are all the components that are sort of, they're kind of the ingredients to making a multi-cloud or supercloud experience successful. >> Oh, thank you for that, Karan. So I guess there's a question for Chris is I'm trying to understand what you're really solving for? What specific customer problems are you focused on? What's the service optimized for presumably it's database but maybe you could double click on that. >> Sure. So, I mean, of course it's database. So it's a super fast network so that we can split the workload across two different clouds leveraging the best from both, but above the networking, what we had to do do is we had to think about what a true multi-cloud or what you're calling supercloud experience would be it's more than just making the network bites flow. So what we did is we took a look as Karan hinted at right, is where is my identity? Where is my observability? How do I connect these things across how it feels native to that other cloud? >> So what kind of engineering do you have to do to make that work? It's not just plugging stuff together. Maybe you could explain a little bit more detail, the the resources that you had to bring to bear and the technology behind the architecture. >> Sure. I think, it starts with actually, what our goal was, right? Our goal was to actually provide customers with a fully managed experience. What that means is we had to basically create a brand new service. So, we have obviously an Azure like portal and an experience that allows customers to do this but under the covers, we actually have a fully managed service that manages the networking layer, the physical infrastructure, and it actually calls APIs on both sides of the fence. It actually manages your Azure resources, creates them but it also interacts with OCI at the same time. And under the covers this service actually takes Azure primitives as inputs. And then it sort of like essentially translates them to OCI action. So, we actually truly integrated this as a service that's essentially built as a PaaS layer on top of these two clouds. >> So, the customer doesn't really care or know maybe they know cuz they might be coming through, an Azure experience, but you can run work on either Azure and or OCI. And it's a common experience across those clouds. Is that correct? >> That's correct. So like you said, the customer does know that they know there is a relationship with both clouds but thanks to all the things we built there's this thing we invented we created called a multi-cloud control plane. This control plane does operate against both clouds at the same time to make it as seamless as possible so that maybe they don't notice, you know, the power of the interconnect is extremely fast networking, as fast as what we could see inside a single cloud. If you think about how big a data center might be from edge to edge in that cloud, going across the interconnect makes it so that that workload is not important that it's spanning two clouds anymore. >> So you say extremely fast networking. I remember I used to, I wrote a piece a long time ago. Larry Ellison loves InfiniBand. I presume we've moved on from them, but maybe not. What is that interconnect? >> Yeah, so it's funny you mentioned interconnect you know, my previous history comes from Edge PC where we actually inside OCI today, we've moved from Infinite Band as is part of Exadata's core to what we call Rocky V two. So that's just another RDMA network. We actually use it very successfully, not just for Exadata but we use it for our standard computers that we provide to high performance computing customers. >> And the multi-cloud control plane runs. Where does that live? Does it live on OCI? Does it live on Azure? Yes? >> So it does it lives on our side. Our side of the house as part of our Oracle OCI control plane. And it is the veneer that makes these two clouds possible so that we can wire them together. So it knows how to take those Azure primitives and the OCI primitives and wire them at the appropriate levels together. >> Now I want to talk about this PaaS layer. Part of supercloud, we said to actually make it work you're going to have to have a super PaaS. I know we're taking this this term a little far but it's still it's instructive in that, what we surmised was you're probably not going to just use off the shelf, plain old vanilla PaaS, you're actually going to have a purpose built PaaS to solve for the specific problem. So as an example, if you're solving for ultra low latency, which I think you're doing, you're probably no offense to my friends at Red Hat but you're probably not going to develop this on OpenShift, but tell us about that PaaS layer or what we call the super PaaS layer. >> Go ahead, Chris. >> Well, so you're right. We weren't going to build it out on OpenShift. So we have Oracle OCI, you know, the standard is Terraform. So the back end of everything we do is based around Terraform. Today, what we've done is we built that control plane and it will be API drivable, it'll be drivable from the UI and it will let people operate and create primitives across both sides. So you can, you mentioned developers, developers love automation, right, because it makes our lives easy. We will be able to automate a multi-cloud workload from ground up config is code these days. So we can config an entire multi-cloud experience from one place. >> So, double click Chris on that developer experience. What is that like? They're using the same tool set irrespective of, which cloud we're running on is, and it's specific to this service or is it more generic, across other Oracle services? >> There's two parts to that. So one is the, we've only onboarded a portion. So the database portfolio and other services will be coming into this multi-cloud. For the majority of Oracle cloud, the automation, the config layer is based on Terraform. So using Terraform, anyone can configure everything from a mid-tier to an Exadata, all the way soup to nuts from smallest thing possible to the largest. What we've not done yet is integrated truly with the Azure API, from command line drivable. That is coming in the future. It is on the roadmap, it is coming. Then they could get into one tool but right now they would have half their automation for the multi-cloud config on the Azure tool set and half on the OCI tool set. >> But we're not crazy saying from a roadmap standpoint that will provide some benefit to developers and is a reasonable direction for the industry generally but Oracle and Microsoft specifically. >> Absolutely. I'm a developer at heart. And so one of the things we want to make sure is that developers' lives are as easy as possible. >> And is there a metadata management layer or intelligence that you've built in to optimize for performance or low latency or cost across the respective clouds? >> Yeah, definitely. I think, latency's going to be an important factor. The service that we've initially built isn't going to serve, the sort of the tens of microseconds but most applications that are sort of in, running on top of the enterprise applications that are running on top of the database are in the several millisecond range. And we've actually done a lot of work on the networking pairing side to make sure that when we launch these resources across the two clouds we actually picked the right trial site. We picked the right region we pick the right availability zone or domain. So we actually do the due diligence under the cover so the customer doesn't have to do the trial and error and try to find the right latency range. And this is actually one of the big reasons why we only launch the service on the interconnect regions. Even though we have close to, I think close to 40 regions at this point in OCI, this service is only built for the regions that we have an interconnect relationship with Microsoft. >> Okay, so you started with Microsoft in 2019. You're going deeper now in that relationship, is there any reason that you couldn't, I mean technically what would you have to do to go to other clouds? You talked about understanding the primitives and leveraging the primitives of Azure. Presumably if you wanted to do this with AWS or Google or Alibaba, you would have to do similar engineering work, is that correct? Or does what you've developed just kind of poured over to any cloud? >> Yeah, that's absolutely correct Dave. I think Chris talked a lot about the multi-cloud control plane, right? That's essentially the control plane that goes and does stuff on other clouds. We would have to essentially go and build that level of integration into the other clouds. And I think, as we get more popularity and as more products come online through these services I think we'll listen to what customers want. Whether it's, maybe it's the other way around too, Dave maybe it's the fact that they want to use Oracle cloud but they want to use other complimentary services within Oracle cloud. So I think it can go both ways. I think, the market and the customer base will dictate that. >> Yeah. So if I understand that correctly, somebody from another cloud Google cloud could say, Hey we actually want to run this service on OCI cuz we want to expand our market. And if TK gets together with his old friends and figures that out but then we're just, hypothesizing here. But, like you said, it can go both ways. And then, and I have another question related to that. So, multi clouds. Okay, great. Supercloud. How about the Edge? Do you ever see a day where that becomes part of the equation? Certainly the near Edge would, you know, a Home Depot or Lowe's store or a bank, but what about the far Edge, the tiny Edge. Can you talk about the Edge and where that fits in your vision? >> Yeah, absolutely. I think Edge is a interestingly, it's getting fuzzier and fuzzier day by day. I think, the term. Obviously every cloud has their own sort of philosophy in what Edge is, right. We have our own. It starts from, if you do want to do far Edge, we have devices like red devices, which is our ruggedized servers that talk back to our control plane in OCI. You could deploy those things unlike, into war zones and things like that underground. But then we also have things like clouded customer where customers can actually deploy components of our infrastructure like compute or Exadata into a facility where they only need that certain capability. And then a few years ago we launched, what's now called Dedicated Region. And that actually is a different take on Edge in some sense where you get the entire capability of our public commercial region, but within your facility. So imagine if a customer was to essentially point a finger on a commercial map and say, Hey, look, that region is just mine. Essentially that's the capability that we're providing to our customers, where if you have a white space if you have a facility, if you're exiting out of your data center space, you could essentially place an OCI region within your confines behind your firewall. And then you could interconnect that to a cloud provider if you wanted to, and get the same multi-cloud capability that you get in a commercial region. So we have all the spectrums of possibilities here. >> Guys, super interesting discussion. It's very clear to us that the next 10 years of cloud ain't going to be like the last 10. There's a whole new layer. Developing, data is a big key to that. We see industries getting involved. We obviously didn't get into the Oracle Cerner acquisitions. It's a little too early for that but we've actually predicted that companies like Cerner and you're seeing it with Goldman Sachs and Capital One they're actually building services on the cloud. So this is a really exciting new area and really appreciate you guys coming on the Supercloud22 event and sharing your insights. Thanks for your time. >> Thanks for having us. >> Okay. Keep it right there. #Supercloud22. We'll be right back with more great content right after this short break. (lighthearted marimba music)

(upbeat music) >> Welcome back to Supercloud22, #Supercloud22, this is Dave Vellante. In 2019, Oracle and Microsoft announced a collaboration to bring interoperability between OCI, Oracle Cloud Infrastructure and Azure clouds. It was Oracle's initial foray into so-called multi-cloud and we're joined by Karan Batta, who's the vice president for product management at OCI, and Kris Rice, is the vice president of software development at Oracle database. And we're going to talk about how this technology's evolving and whether it fits our view of what we call, Supercloud. Welcome, gentlemen. Thank you. >> Thanks for having us. >> Thanks for having us. >> So you recently just last month announced the new service. It extends on the initial partnership with Microsoft Oracle Interconnect with Azure, and you refer to this as a secure private link between the two clouds across 11 regions around the world. Under two milliseconds data transmission, sounds pretty cool. It enables customers to run Microsoft applications against data stored in Oracle databases without any loss in efficiency or presumably performance. So we use this term Supercloud to describe a service or sets of services built on hyperscale infrastructure that leverages the core primitives and APIs of an individual cloud platform, but abstracts that underlying complexity to create a continuous experience across more than one cloud. Is that what you've done? >> Absolutely. I think, you know, it starts at the, you know, at the top layer in terms of, you know, just making things very simple for the customer, right. I think at the end of the day we want to enable true workloads running across two different clouds, where you're potentially running maybe the app layer in one and the database layer or the back in another, and the integration I think, starts with, you know, making it ease of use. Right? So you can start with things like, okay can you log into your second or your third cloud with the first cloud provider's credentials? Can you make calls against another cloud using another cloud's APIs? Can you peer the networks together? Can you make it seamless? I think those are all the components that are sort of, they're kind of the ingredients to making a multi-cloud or Supercloud experience successful. >> Oh, thank you for that, Karan. So, I guess as a question for Kris is trying to understand what you're really solving for, what specific customer problems are you focused on? What's the service optimized for presumably its database but maybe you could double click on that. >> Sure. So, I mean, of course it's database so it's a super fast network so that we can split the workload across two different clouds leveraging the best from both, but above the networking, what we had to do is we had to think about what a true multi-cloud or what you're calling Supercloud experience would be. It's more than just making the network bytes flow. So what we did is, we took a look as Karan hinted at, right? Is where is my identity? Where is my observability? How do I connect these things across how it feels native to that other cloud? >> So what kind of engineering do you have to do to make that work? It's not just plugging stuff together. Maybe you could explain in a little bit more detail, the resources that you had to bring to bear and the technology behind the architecture? >> Sure. >> I think, you know, it starts with actually, you know, what our goal was, right? Our goal was to actually provide customers with a fully managed experience. What that means is we had to basically create a brand new service. So, you know, we have obviously an Azure like portal and an experience that allows customers to do this but under the covers, we actually have a fully managed service that manages the networking layer that the physical infrastructure, and it actually calls APIs on both sides of the fence. It actually manages your Azure resources, creates them, but it also interacts with OCI at the same time. And under the covers this service actually takes Azure primitives as inputs, and then it sort of like essentially translates them to OCI action. So, so we actually truly integrated this as a service that's essentially built as a PaaS layer on top of these two clouds. >> So, so the customer doesn't really care, or know, maybe they know, coz they might be coming through, you know, an Azure experience, but you can run work on either Azure and or OCI, and it's a common experience across those clouds, is that correct? >> That's correct. So, like you said, the customer does know that they know there is a relationship with both clouds but thanks to all the things we built there's this thing we invented, we created called a multi-cloud control plane. This control plane does operate against both clouds at the same time to make it as seamless as possible so that maybe they don't notice, you know, the power of the interconnect is extremely fast networking, as fast as what we could see inside a single cloud, if you think about how big a data center might be from edge to edge in that cloud. Going across the interconnect makes it so that that workload is not important that it's spanning two clouds anymore. >> So you say extremely fast networking. I remember I used to, I wrote a piece a long time ago. Hey, Larry Ellison loves InfiniBand. I presume we've moved on from them, but maybe not. What is that interconnect? >> Yeah, so it's funny, you mentioned interconnect, you know, my previous history comes from HPC where we actually inside inside OCI today, we've moved from, you know, InfiniBand as its part of Exadata's core, to what we call RoCEv2. So that's just another RDMA network. We actually use it very successfully, not just for Exadata but we use it for our standard computers, you know, that we provide to, you know, high performance computing customers. >> And the multi-cloud control plane, runs... Where does that live? Does it live on OCI? Does it live on Azure? Yes? >> So it does. It lives on our side. >> Yeah. >> Our side of the house, and it is part of our Oracle OCI control plane. And it is the veneer that makes these two clouds possible so that we can wire them together. So it knows how to take those Azure primitives and the OCI primitives and wire them at the appropriate levels together. >> Now I want to talk about this PaaS layer. Part of Supercloud, we said, to actually make it work you're going to have to have a super PaaS. I know, we're taking this term a little far but it's still, it's instructive in that, what we, what we surmised was, you're probably not going to just use off the shelf, plain old vanilla PaaS, you're actually going to have a purpose built PaaS to solve for the specific problem. So, as an example, if you're solving for ultra low latency, which I think you're doing, you're probably, no offense to my friends at Red Hat, but you're probably not going to develop this on OpenShift, but tell us about that, that PaaS layer or what we call the super PaaS layer. >> Go ahead, Kris. >> Well, so you're right. We weren't going to build it out on OpenShift. So we have Oracle OCI, you know, the standard is Terraform. So the back end of everything we do is based around Terraform. Today, what we've done, is we built that control plane and it will be API drivable. It'll be drivable from the UI and it will let people operate and create primitives across both sides. So you can, you, you mentioned developers developers love automation, right? Because it makes our lives easy. We will be able to automate a multi-cloud workload, from ground up, Config is code these days. So we can Config an entire multi-cloud experience from one place. >> So, double click Kris on that developer experience, you know, what is that like? They're using the same tool set irrespective of, you know, which cloud we're running on is, is it and it's specific to this service or is it more generic across other Oracle services? >> There's two parts to that. So one is the, we've only onboarded a portion. So the database portfolio and other services will be coming into this multi-cloud. For the majority of Oracle cloud the automation, the Config layer is based on Terraform. So using Terraform, anyone can configure everything from a mid tier to an Exadata, all the way soup to nuts from smallest thing possible to the largest. What we've not done yet is is integrated truly with the Azure API, from command line drivable, that is coming in the future. It will be, it is on the roadmap. It is coming, then they could get into one tool but right now they would have half their automation for the multi-cloud Config on the Azure tool set and half on the OCI tool set. >> But we're not crazy saying from a roadmap standpoint that will provide some benefit to developers and is a reasonable direction for the industry generally but Oracle and, and, and Microsoft specifically? >> Absolutely. I'm a developer at heart. And so one of the things we want to make sure is that developers' lives are as easy as possible. >> And, and is there a Metadata management layer or intelligence that you've built in to optimize for performance or low latency or cost across the, the respective clouds? >> Yeah, definitely. I think, you know, latency's going to be an important factor. You know, the, the service that we've initially built isn't going to serve, you know, the sort of the tens of microseconds but most applications that are sort of in, you know, running on top of, the enterprise applications that are running on top of the database are in the several millisecond range. And we've actually done a lot of work on the networking pairing side to make sure that when we launch, when we launch these resources across the two clouds we actually pick the right trial site, we pick the right region, we pick the right availability zone or domain. So we actually do the due diligence under the cover, so the customer doesn't have to do the trial and error and try to find the right latency range, you know, and this is actually one of the big reasons why we only launched this service on the interconnect regions. Even though we have close to, I think, close to 40 regions at this point in OCI, this, this, this service is only built for the regions that we have an interconnect relationship with with Microsoft. >> Okay. So, so you've, you started with Microsoft in 2019 you're going deeper now in that relationship, is there is there any reason that you couldn't, I mean technically what would you have to do to go to other clouds? Would you just, you talked about understanding the primitives and leveraging the primitives of Azure. Presumably if you wanted to do this with AWS or Google or Alibaba, you would have to do similar engineering work, is that correct? Or does what you've developed just kind of pour it over to any cloud? >> Yeah, that's, that's absolutely correct, Dave, I think, you know, Kris talked a lot about kind of the multi-cloud control plane, right? That's essentially the, the, the control plane that goes and does stuff on other clouds. We would have to essentially go and build that level of integration into the other clouds. And I think, you know, as we get more popularity and as as more products come online through these services I think we'll listen to what customers want, whether it's you know, maybe it's the other way around too, Dave maybe it's the fact that they want to use Oracle cloud but they want to use other complimentary services within Oracle cloud. So I think it can go both ways. I think, you know, kind of the market and the customer base will dictate that. >> Yeah. So if I understand that correctly, somebody from another cloud Google cloud could say, "Hey, we actually want to run this service on OCI coz we want to expand our market and..." >> Right. >> And if TK gets together with his old friends and figures that out but we're just, you know, hypothesizing here, but but like you said, it can, can go both ways. And then, and I have another question related to that. So you multi-clouds. Okay, great. Supercloud. How about the edge? Do you ever see a day where that becomes part of the equation? Certainly the, the near edge would, you know, a a home Depot or a Lowe's store or a bank, but what about like the far edge, the tiny edge. Do, do you, can you talk about the edge and and where that fits in your vision? >> Yeah, absolutely. I think edge is a interestingly, it's a, it's a it's getting fuzzier and fuzzier day by day. I think there's the term, you know, we, obviously every cloud has their own sort of philosophy in what edge is, right? We have our own, you know, it starts from, you know, if you if you do want to do far edge, you know, we have devices like red devices, which is our ruggedized servers that that talk back to our, our control plane in OCI you could deploy those things in like, you know, into war zones and things like that underground. But then we also have things like Cloud@Customer where customers can actually deploy components of our infrastructure, like Compute or Exadata into a facility where they only need that certain capability. And then a few years ago we launched, you know, what's now called Dedicated Region. And that actually is a, is a different take on edge in some sense where you get the entire capability of our public commercial region, but within your facility. So imagine if, if, if a customer was to essentially point to, you know, point to, point a finger on a commercial map and say, "Hey, look, that region is just mine." Essentially, that's the capability that we're providing to our customers, where if you have a white space if you have a facility if you're exiting out of your data center space you could essentially place an OCI region within your confines behind your firewall. And then you could interconnect that to a cloud provider if you wanted to. and get the same multi-cloud capability that you get in a commercial region. So we have all the spectrums of possibilities there. >> Guys, super interesting discussion. It's very clear to us that the next 10 years of cloud ain't going to be like the last 10. There's a whole new layer developing. Data is a big key to that. We see industries getting involved. We obviously didn't, didn't get into the Oracle Cerner acquisitions a little too early for that but we we've actually predicted that companies like Cerner and you've seen it with Goldman Sachs and Capital One, they're actually building services on the cloud. So this is a really exciting new area and I really appreciate you guys coming on the Supercloud22 event and sharing your insights. Thanks for your time. >> Thank very much. >> Thank very much. >> Okay. Keep it right there. #Supercloud22. We'll be right back with more great content right after this short break. (upbeat music)

>> Thinking back over the past 15 years of the modern cloud computing era we were first told that cloud was only for startups. It was for experiments, entire kickers. No IT executive would ever move production workloads or strategic data into the cloud. No financial services firm is another example would ever move anything into the cloud. Multi-cloud then emerged as a symptom of multi-vendor or of mergers and acquisitions or both. Fast forward now to 2022 and customers clearly want to take advantage of the best services that each cloud offers. For example, Azure for Microsoft apps, Amazon for IS, Google cloud for AI, Oracle for database, et cetera. However, this approach requires expertise in each cloud's primitives, tools and APIs and it puts the burden on customers to integrate apps and workloads across clouds, which increases cost, it exposes security risks and it creates time to market friction. The future of cloud is no longer just on-prem to cloud or so-called hybrid, but cloud to cloud. What many call multi-cloud and at the cube, we like to think beyond the conventional view of multi-cloud, and it's why we use the term super cloud as a metaphor for cross cloud services that are purpose built to solve a specific problem. While at the same time leveraging the best that various cloud providers have to offer. Karan Batta is the vice president of product management at OCI for Oracle and Kris Rice is the vice president of software development at Oracle database, and both are joining me in this cube conversation to discuss how Oracle and Microsoft are helping customers address cross cloud integration issues, making it possible for customers to use popular Azure based tools and Oracle databases and what the firm's claim is a simplified, secure and more facile experience, effectively making two clouds appear as one to developers and, and users. Gentlemen, welcome. Thanks for coming on the cube. >> Thanks for having me, Dave >> Karan, let's start with the news. What are you announcing? Why is it important to each company and what does it mean for your customers? >> Yeah, absolutely. Thanks for having me, Dave. I think, you know, what, what I can tell you is Microsoft and Oracle actually share a massive enterprise customer base. The same customers that are using Office 365 are also the same customer that are storing their critical, mission critical data on Oracle database. So we have thousands of customers that we share jointly and many of them use all sorts of different products from both technology companies. And, you know, multi-cloud, as you, as you sort of rightly pointed out has become the right approach for a lot of our customers to be able to run applications across different cloud providers in a very simplistic manner. You know, that's why we're, you know, with this new announcement we're reducing the complexity of connecting these things together. You know, all of the platform level capabilities, the networking capabilities, the identity management of it, you know, we're calling this new service Oracle database service for Microsoft Azure, and it really brings together a, a cohesive Azure like experience for Oracle customers. It's, you know, it's, it's going to be a new way to actually deploy multi-cloud applications. >> How is this service different from what the Oracle interconnect for Azure partnership that you announced pre pandemic? I think it was 2019. >> Right, right, right. So almost two years ago, you know, we announced this partnership with Microsoft that essentially interconnects the two data center regions from, from Azure and from Oracle. And, you know, it, it provided a great opportunity for customers to, to start their multi-cloud journey by making things like data transfer fees free, et cetera. And now we're close to 11 regions globally, you know, for those interconnected regions. The feedback that we got from customers was, you know, it was a great step in the right direction, but they needed more. And so this experience essentially builds on top of that interconnect, the physical interconnect on the data center side by giving customers an Azure like experience that allows them to basically deploy Oracle databases in a, in a very cohesive fashion with their Azure applications. It also gives them things like, you know, joint support, it gives them things like, you know, joint billing data, et cetera. But it basically allows them to get a first class experience for Oracle database services, you know, across the two clouds. >> It's interesting. I mean, I think back to the history of the industry, you know, before Oracle acquired Sun it would work with every hardware company then of course, you know, had its own hardware. And now it's working with, with Microsoft, who's in essence is a platform, you know, infrastructure company. So it's, it's quite a, quite a journey. Chris, I wonder, wonder if we could bring you into the conversation. What Oracle databases can Azure customers access now? Where, where does autonomous fit? Is that part of the package? >> Yeah, absolutely. So the, the initial offering is going to have all flavors of the Oracle database cloud. So that includes what we call now, the base database, which is database in a VM, the workhorse of the excess CS. So if you truly need the the extra horsepower of the exit data machine and of course it's going to include autonomous right out of the gate. So for customers that want to kick the tires on an Oracle database link with Azure there's no faster path than using autonomous. >> Yeah, so a lot of integration that you guys have done. Well, how does this service compare to other, you know, customers like to compare, they're always talking about their, their choices. How does it compare to others? How, what is the cost associated with this? What can you tell us? >> So from a cost stance, there there's no extra cost. So the only cost is on the base service. So if you get the autonomous, the base database, the exit data, your cost is in that base service. And we include all this plumbing that we've done to make it work best with Azure. And that includes wiring the metrics the logs, the vent home, the audit records to the Azure side of the house. >> And, and, and what what other things are like this out there? Can you share with us? What should customers, you know, compare this to? >> So the majority of what customers have done so far is it, it is DIY. So multi-cloud to date has been very DIY. Anything could be done that we've done. However, customers that have to roll up their sleeves they'd have to learn both clouds, learn the nomenclature of both clouds, they'd have to learn the networking infrastructure and they'd really have to roll their sleeves up and DIY it. What we've done is we've, we've done all that work for them. So it's as simple as a few mouse clicks and the two clouds can be talking together. >> Thank you, okay. Karan, you, you ever see the movie good morning Vietnam and they redact out all the, all the, like the words in the news that they didn't want, want read on the news. And so we hear Microsoft and Oracle, they're talking about multi-cloud, Google sort of talks about unifying cross cloud developer experiences with, with Antos. But when you go, when you go to like reinvent the word multi-cloud is redacted, like the movie. Do you anticipate customers are going to push more from multi-cloud in the future? What are you hearing? >> Yeah, absolutely. I think, I think customers are going to demand this of their cloud providers in the future. I think these are going to be table stakes moving forward. You know, as, as you rightly pointed out, Dave, I think, you know, customers and, and and actually cloud providers are focused on mostly transition from on-prem to the cloud. And I think in the future, you know, once everybody's picked their first cloud provider it's going to be, you know, the focus is going to shift from that to the interoperability across these two clouds or, or multiple clouds. You know, customers will want to have leverage against other cloud providers. Customers will want to pick the best of breed, complimentary services, et cetera, and also have, you know, decisions based on economics, right? So I think, you know, there's going to be a massive acceleration of customers want the support from, from all of their cloud providers. You know, which is why we're basically simply listening to customer feedback. And, you know, as mentioned earlier, we share so many different customers together it totally made sense for Microsoft and Oracle to start investing in it. This is not the entire answer. I think it's start of this journey in, in the future. >> Yeah, it's going to be interesting to see how this plays out. You know, I never say never with, with the hyperscalers or any large technology company. I, I wonder Karan, if we could stay with you. Can you give us some practical examples of, of what this service means for customers? How it's going to help them do something that they couldn't do before? What should we be focused on? >> Yeah, absolutely. I think, you know, I think it opens up a whole set of new possibilities. You know, I, I mentioned earlier kind of made a statement where, you know, the world's data kind of lives on Oracle databases. It's, it's the core of, of any mission critical data today. It's still the most popular database use in, in the world. And so, you know, customers want to be able to modify they want to be able to extract more information and and get more knowledge out of their data. And this opens up the possibility where you can use, you can have access to that Oracle database from Azure and you're able to connect it to all the complimentary services which allow you to extract more knowledge or, or insight out of that data. So whether you're moving it into, let's say Azure synapse analytics to do analytics workloads or whether you're moving it to the HUD cluster using Azure HD insight, or you're simply just looking at the data in different forms and factors through power BI. I think it opens up a whole new set of possibilities you just couldn't do it before. On the second hand, it also helps you modernize your existing on-premise estate of Oracle. So we have the largest backs, the largest financial services customers, the largest government customers running the largest exit data footprint on premise. It helps you modernize that into the cloud and then, and use complimentary services from Azure. >> Got it. Chris, what's the support model look like for this new service? You know, who do I, whose throat do I choke? >> I was going to say, so you brought us back to when we had multiple vendors in the vendors we've all lived through it, right. Vendors pointed fingers at each other. So, keeping that in mind, what we've done is we have a collaborative plan with Microsoft in place. So building on the, the interconnect from 2019 we have that collaborative support model. So right in this new console that we've built you can log a ticket and immediately both sides will be aware of the context and what's going on so that we can resolve those problems and avoid the finger pruning of vendor at vendor. >> Okay, great. So if somebody pick up a broom and, and start sweeping and fix the problem, I love it. To both of you guys, maybe you could kind of riff a little bit on the future. I, I mean, we use this term super cloud, which is, you know, cross multiple clouds so you're doing that. And we envision, you know, this this wonderful globally distributed system where you're not even thinking about the underlying infrastructure. Are you considering partnering with other major cloud providers to offer similar services? Or are you going to go sort of deeper with, with Azure? What's your feeling on that? >> I think, you know, I think the the capability here that we've built isn't specific to Azure, for sure. I think there's absolutely possibility of, of, you know, working with other clouds in the future. I think, you know, we'll continue to sort of listen to our feedback from the, from our largest customers. You know, and if the market demands, you know, it's, it's, it's going to be, as I said, table stakes. And, you know, as I said earlier, and and I think It'll be in the best interest of all the cloud providers to just work together in the future. >> And, and Dave, to go back on the other half of your question, are we going to go deeper? We are going to be going deeper. So today we've gone far enough that like I said, metrics logs, those things are flowing. We're also in progress of looking at the rest of the portfolio in Azure and seeing which things can and should integrate more tightly with OCI. So as Karan said broader, but also deeper at the same time. >> Great, thank you. But my last question is, you know, we, again, we use this term super cloud to, to, to me anyway and us multi-cloud has largely been running, you know, on different clouds, it's, it's sort of a symptom, just kind of the way things shook out. And maybe this, maybe super cloud is what multi-cloud should be, but, but what do you think are the key ingredients that make multi-cloud real, lots of people are talking about multi-cloud what, what makes it tangible? >> I think, you know, to, to begin with, I think it's, it's, it's removing the complexity of learning new clouds, right? I think that's the biggest challenge that customers have is you've you've already picked one cloud, you've, you've, you've trained your, your, your employees, you've trained your developers and your application, you know, engineers and learning a new cloud, onboarding a new cloud is an extensive challenge and, and, you know, requires a lot of time and effort. And I think, I think what the other cloud providers can do is actually make sure that they provide these experiences that office gate all of the guts and all of the plumbing under the covers so that the customer doesn't have to learn new things. I think they have, they can focus on their business value which is actually running the app and running the database. I think they can sort of leave the infrastructure component to the cloud providers to actually have the right interoperability, the right APIs, et cetera. So I think the experience is going to be critical moving forward. >> Kris, anything you'd add to that? Bring us home if you would. >> The things I would add is back to observability and manageability. So today a lot of customers consider themselves multi-cloud if they're leveraging two clouds. What we are truly talking about is a multi-cloud workload where a compute node on cloud A is talking to a database on Oracle, things like that. So then you get into the observability of the stack so that you can monitor and react to how the things are going. So I think it has to go a, a hair higher in that these, these layers of observing the entire multi-cloud experiences in one place. >> That's great guys. Thanks so much for coming to The Cube and, and share. Congratulations on the progress. I, I love that we have you guys back and we can see how you're moving forward, collaborating, you know, customers, it's a win-win win so appreciate your time. >> Absolutely. >> Absolutely. >> All right. And thank you for watching. This is Dave Vellante for The Cube. We'll see you next time.

>>Welcome to the cubes coverage of Dell tech world 2022. My name is Dave Volante and I'm currently in our studios outside of Boston. As we prepare to gather for the first in person Dell technologies world since 20 19, 1 of the major structural change and the technology business during the pandemic was IBM's spin out of Kendra. A world class technology services provider that lived inside of IBM. Kendra is a large business with trailing 12 month revenues north of 18 billion. It's got 90,000 employees worldwide. Kendra has long term predictable cash flows. And in my view is one of the most undervalued companies in the technology sector. As a separate company, Kendra is able to turn many of its former internal IBM roadblocks into tailwinds and ecosystem. Partnerships are one of the best examples of new opportunities that are opening up for the newly separate at company. In this next segment, we're gonna dig into a new partnership between Kendra and Dell technologies and what is the most critical priority for organizations today? Cyber resiliency and with me are two really impressive and talented guests. Chris Lovejoy is global security and resiliency practice leader at Kendra. Michelle Weston is vice president of, of global offerings for security and resiliency also at kindred ladies. Welcome to the cube. Thanks for coming on and spending some time with us. >>Thank thank you. >>Okay. Let's zoom out a little bit and start with a big picture. What would you say are, are the one or two major trends or changes even in cyber that you've seen since the pandemic, maybe Chris, you could start us off and Michelle, you can chime in. >>Sure. Happy to. And, um, you know, I think part of this actually preceded the pandemic and, um, you know, the fact is, you know, a lot of organizations have been engaging in the adoption of new technologies, you know, be it cloud AI IOT, what, what, whatever that may be. Um, and they've been introducing that technology without, um, adequate security control and during the COVID pandemic, um, when, you know, technology transformation happened for existential reasons, what we were seeing is organizations throwing at even more technology at cyclic, right, with absolutely no security control whatsoever. And in the meantime, the regulators who are, you know, watching this in, you know, horror are introducing new requirements in and around, um, what we're calling cyber resilience today. And it's all based on this concept that, you know, conventional cybersecurity assume that the adversaries could be kept out of organizations. >>Um, you could protect the organization and sort of block it, um, as rising numbers of disruptive attacks, like, you know, ransomware attacks have shown those approaches don't work. And so, um, what we're seeing is that the market is really moving toward this concept of cyber resiliency, which goes beyond cybersecurity. It assumes that the advanced a adversaries are frankly, many adversaries can overcome, um, conventional protections and that, um, they, that organization need to prepare to recover. Um, so our approach, the approach that we're taking to the market is really to help organizations in binding security plus continuity plus disaster recovery, then giving them the ability to anticipate, protect, um, with stand and recovery from any adverse condition associated with their cyber real estate. Um, and this is why we're so excited to work with Dell, uh, because they're really, uh, paving the roads for us to actually, you know, work together in solving these needs for our clients. >>Got it. That makes sense. And now Michelle, as Chris was saying, these worlds are coming together. What used to be adjacencies, oftentimes they, after thoughts, bolted on, and now you've got the work from home and, and hybrid work, not to mention, as Chris was saying, you're injecting AI and all this data, you know, this is a complicated situation for a lot of people, isn't it? >>Yeah. And it was only even more complicated during, during the pandemic as well. I think, uh, another trend that we saw was the end enterprise was outside the enterprise, right? Uh, everyone was working from home. They weren't in the data centers, their own resiliency and security protocols were already at risk because they were so manual and people intensive. And yet we know, you know, the bad actors actually took advantage of, of that right. Uh, data centers were, uh, less monitored. Um, we had all of the employees working from home. Now, the enterprise is outside of the enterprise, but you still need security and resiliency for all of those endpoints. Right. And I think that's driving a higher need, um, coming out of the PA the pandemic and even with this hybrid model, okay. We'll return to work, but not, not in the same fashion that we did prior to the pandemic. >>That's the new reality. The other thing that I would say is that those customers that had adopted cloud already and cloud enabled their business, they were able to fare, um, the best during the pandemic. They were able to sustain their businesses. Um, alternatively, and it's kind of a different lens to it. I think the pandemic actually drove new ways of working and some really creative solutions. I mean, if you look at, um, you know, food delivery services that, uh, proliferated during the pandemic, or, uh, that are now offering fitness online, um, fitness classes online, people had to think, um, intelligently and, and creatively on how they sustain their businesses. So I think all of that's coming together, but certainly this need of, as you said, not thinking of security and resiliency as an afterthought, but as a forethought planning for those things efficiently and effectively, that we find customers that do that, uh, do it the best. And, uh, I think that Kendra offers a unique value pro in here because bringing both together is a journey that we started a couple of years ago that we've only accelerated with the, uh, spin of the Kendra company. >>Yeah. Interesting. So I wanted to talk about that partnership because mm-hmm, <affirmative>, you know, Dell's got this massive channel, it's got infrastructure technology expertise, uh, but Dell, you know, Dell's a product company, Kendra is a services company, so it's a really good match in that sense. Right. Uh, maybe you could talk about how the partnership came together and, you know, what are the critical aspects that folks need to be aware of? >>Yeah. I would say Dell's an excellent partner for us and they have been for a number of years. So in a lot of ways that's not new. Okay. Uh, we've been partnering in market together for quite quite some time. In fact, the solution that we'll talk about today was first put into market in 2018. And you're absolutely right. We, we come together in the best ways. They're leveraging our strengths with regard to manage services, professional services. And we are certainly looking at them as a key technology provider, um, for our portfolio, we've worked together for years. Uh, we manage backup environments based on their data protection solutions, including data domain, but what was unique. And I think we were both ahead of the market at the time, um, was the 2018 solution that we put in to market and have only enhanced and augmented it ever since it's, it's called, um, cyber volt is, is the solution from Dell technologies. >>We certainly manage that solution in market for them today. And then we have unique differentiation in our Kindra portfolio that we've integrated with that and add to, um, their cyber incident recovery features, um, Dell initially put the solution in market coming out of, um, some of the ransomware attacks that they had cyber attacks that they had. They realized there was a need to protect the large data domain install base around the world. Um, they developed some proprietary solar solution, uh, software on top of their large data domain boxes and, and any cyber incident recovery solution. You need a, a few things you need the ability to assure imutable storage, a, a copy that you can assure has not been altered so that when you initiate the recovery, you know that you've got a clean copy and you're not propagating whatever is there. Um, so the solution has that, um, it has the other component that you need, which is the ability to scan the data for anomalies, right? >>So they're scanning the backup files continuously to look for anomalies. And then lastly, you need some form of data mover, which the data domain, um, solution offers. So they came to us in 2018 and said, look, we've got this solution. We think we're ahead of the market. Uh, we were also investing in cyber incident recovery with a key asset that we acquired in market in 2015, um, that we've continued to bake cyber incident recovery features and functions into, and they said, let's marry the two. And let's have you provide all of the managed services capabilities around this for clients. Um, that is a key piece because when it comes to cyber, uh, there's always a level of confidence that customers have, right? Yes. I can recover from any adverse condition. If you ask them, can you recover from a cyber attack with a hundred percent assurance? I don't think there's a customer today that could say given how sophisticated and how much these, these attack vectors are changing, that, that they, they have that a hundred percent confidence level. So a managed service provider, a phone, a friend in the event of is a, is a unique value proposition. Um, and that's what the two companies are bringing together, uh, for customers today. >>Got it. Thank you. So, so Chris, maybe as a services company, you, you, you have to be ignite, you know, to technology, you know, the best fit, et cetera. But, but prior to the spin, we never would've heard it, something like this. And so what, maybe you could talk about the partnership from your perspective. >>Yeah, no, absolutely. And I, I do wanna, um, you know, sort of double click on this a little bit, you, and you mentioned it in your opening, you know, headwinds being wins now. And I think this is important, incredibly important. You know, what people don't realize about Kendra is that, you know, we were never able to, as the services organization, um, that was really focused on strategic outsourcing and providing other kinds of services to, uh, clients while under the IBM banner are really never able to talk about the technical depth that we had across any number of platforms, including, um, the hyperscalers. And we have thousands upon thousands of people with hyperscaler certifications. Um, we have experience with pretty much every security and resilience technology out there. Um, we have broad and early with organizations like yours, that we were never able to speak about now, you know, when it comes to a client, you know, let's be realistic. >>Everybody is engaged in some sort of it modernization program. And while, and we have to realize also that those it modernization programs, you know, oftentimes they have no destination per se. You know, we talk about them as a journey, but we, if no destination, they just keep going and going and going. And the directions change every day, depending on, you know, what the strategic, uh, requirements are from whatever C-suite, you have, you know, sitting at the table, uh, what the competitive trends are, what the market is telling you, et cetera. And so what clients are saying to us is that the value we offer is that we can untangle the mess. That is their environment. We can meet them where they are, we can get them where they wanna go. And so, you know, when it comes to a relationship with Dell, you know, we believe that, you know, particularly in the area of security, in resilience, that there is a unique proposition to be had around the services and the cross platform experience and certifications and skills that our, um, our teams have married with the technology advances that Dell has made in the, in, in the world, as well as our experience in, you know, sort of the two that has have been frankly, hidden over the past few years. >>I think we have some, uh, something unique that we can offer to the market. Particularly, as I said, in this space of security and resilience, where all of our clients are, you know, looking for some sort of solution to this, you know, gee, I can't spend enough money to protect myself. I need to make sure that if the worst happens that I can bring myself back again, that's what we can do for our clients. >>Great. Thank you, Michelle. I wanna go back to the solution for a moment. You mentioned a number of things, integrations. I got like a zillion questions here. I'm interested in what kind of integrations you talked about imutability where does, where does that occur? Is that in the cloud? Is that the, you know, Dell technology is scan for anomalies again, what is that? Is that some kind of, you know, AI magic, you got a high speed data mover. Is there an air gap involved, maybe help me fill in some of those gaps. >>Yeah. And I think you, I think you've netted out the solution. Any cyber incident recovery solution in my mind would have those three things. They have some form of imutable storage. Uh, this could be cloud object storage in the case of the Dell solution, they're actually using their retention lock feature on the large data domain devices. Right? So think of this solution as having two data domains, they both have this retention lock feature. That's the imutable storage. They're able to move data and forth between the two, uh, that's another key piece. And then finally, for any incident recovery solution, you need the ability to scan and make sure that there aren't anomalies, um, in this case, in the backup files. So they're using a, a third party to scan thatno scan those files for anomalies. And when when's detected, that kind of gives the indication that something may be there and then they can go in and triage it and, and, and clean the environment if needed. >>Um, so we certainly manage that end to end, and that is one approach. It is an on-premise approach. It uses the data domain, uh, technologies. We know that clients have a lot more than that, right? So where Kendra comes in with its cyber incident recovery solution that also integrates with Dell's cyber incident recovery solution is we support cloud, um, multiple infrastructure. We have also imutable storage that we leverage. Um, and then in terms of our anomaly scanning capabilities, in this case, we're using technology that we had originally developed in IBM research that we integrated into the software product. Um, again, this is on an acquisition we did in market five years ago, called son Nobi. It's a software product. Um, it ingests and automates all of your workflows in the, in, in the event of any failover failback, any, uh, outage, including cyber and that technology underpin a lot of what we do on the incident recovery perspective, Dells use data domain. >>We've used the software, all both solutions have all three components of the cyber incident recovery, uh, solution when they're integrated, there's real power there, right? Because now you're looking at protection, not just of the backup environ, um, but all environments, including production, you're looking at being able to scale beyond OnPrem. Um, and more importantly, you're looking at the speed to recover, right? The not needing to rehydrate the data, but to be able to recover with the RTOs and RPOs that are expected, um, of our customers on the resiliency orchestration side, the Kendra solution. Um, this is, this is push of a button fail over, fail back in the event of an outage. Um, you can recover the entire hybrid estate in the matter of minutes and what we know with respect to any outage it's costly. We know know that downtime is costly, but with respect to cyber, we know that that's more costly than a typical outage, sometimes four X, um, you don't always recover from the brand damage from the loss of customers. So being down and, and coming up as quickly as you can, with the additional data verification, data validation and assurance that you're not propagating, whatever is there is the value prop, um, that both CU, both companies are really serving. >>And where does an air gap fit in into this equation? Is that yet another layer of protection what's best practice there? >>Um, so think of the air gap is just between the data movement and the immune storage, right? You need to be able to cut connection in a way, right. That is an air gap solution. And it's based on the imutable storage that both have. >>Okay. And that would be, it could be local, I guess, but it also could be, it should be maybe remote. Yes. Mm-hmm >><affirmative> okay. Exactly. And, and the ability to manage and orchestrate that air gap is a key value prop again, of the Kendra solution. >>Okay. And so I've mentioned local or remote. I mean, obviously the trade off is recovery time, you know, uh, I guess RTO, um, but, but <laugh> and RPO. So a lot of layers is, is what I'm hearing is that's always security pros in this framework. >>Let me give you another example, the reason why this is so important. Um, most of our Dr. Processes today, they all rely on people, right? We had a large client that was impacted when we were IBM. They were impacted with pet. They had a great Dr plan. They were a customer of ours. Um, we managed that service for them. Their Dr. Plan was still people intensive. And when that attack happened, it took out the badge readers to the people that you've invested in. Can't get on site to manage the incident, can't bring up the environment. And then if you look at going back to the very beginning of our conversation, COVID being sort of, uh, another way that that happened with access and the ability to continuously monitor and have the people on site that ability was impacted. So this is where you need to invest in technology, uh, P and processes to make sure that you are as robust as you can be. And as Chris said, your ability to anticipate with stand and recover from any adverse condition, that's, that's the value prop that our global practice brings. Yeah. >>To your, to your point, the adversary is well funded and motivated. Chris, we'll give you the last word, where do, where do you wanna see this partnership go? You know, kinda what what's next? What should we look for in the coming months and in, in years? >>Yeah. I'm, you know, I think, you know, very simply, and I'm going put my CISO hat on right. For a minute, because I think it's important to speak, you know, for the customer as a customer, you know, at the end of the day, I, I think most C-suite executives do don't realize the extent to which security, continuity and disaster recovery have been separate silos. And what is shocking to our clients when they get into a ransomware event in particular is the fact that they have their, um, systems, their services, their data is locked up, their backups have been sort of implemented or have, have been, you know, sort of subverted. They call in the pros, they call in the folks that help them with the incident response. The incident responders are able to identify the ransomware strain. They're able to contain the ransomware strain, but the damage is done. >>Now, what, how do you bring the environment back? How do you that the data is good? How do you, how do you find the system configurations and load them again? In what order do you load them? What they don't realize is that security and recovery, they have to be merged together. And so what I think that we can do it, it's not just, you know, build customer demand is not just sell a solution. We can really help clients. And so my hope is that we are able to bring cyber resilience into every organization, every large enterprise out there that needs to, you know, continually service their clients and their employees. They need to stay in business that we're able to bring the solution to them in such a way that they're able to, you know, bring back their environments to serve their clients when the worst does happen. >>Great. Yes. Thank you. We're definitely seeing that data protection world and the cybersecurity world. They, they adjacencies, but they really are coming together and part of a comprehensive plan. Okay. We have to leave it there. Thanks so much folks for coming on the cube really appreciate your time and your insights. >>Thanks for having us. And >>Thank you. Thank you for watching the Cube's coverage of Dell technologies world 2022. Keep it right there. We're running all week with live coverage from the show floor. We're pumping in deep dives like this one throughout the week. So don't go away.

(upbeat music) >> Hello, welcome to the Cube's coverage of International Women's Day 2023. I'm John Furrier, host of the CUBE series of profiles around leaders in the tech industry sharing their stories, advice, best practices, what they're doing in their jobs their vision of the future, and more importantly, passing it on and encouraging more and more networking and telling the stories that matter. Our next guest is a great executive leader talking about how to lead in challenging times. Krista Satterthwaite, who is Senior Vice President and GM of Mainstream Compute. Krista great to see you're Cube alumni. We've had you on before talking about compute power. And by the way, congratulations on your BPT and Black Professional Tech Network 2023 Black Tech Exec of the Year Award. >> Thank you very much. Appreciate it. And thanks for having me. >> I knew I liked you the first time we were doing interviews together. You were so smart and so on top of it. Thanks for coming on. >> No problem. >> All kidding aside, let's get into it. You know, one of the things that's coming out on these interviews is leadership is being showcased and there's a network effect happening in the industry and you're starting to see people look and hear stories that they may or may not have heard before or news stories are coming out. So, one of the things that's interesting is that also in the backdrop of post pandemic, there's been a turn in the industry a little bit, there's a little bit of headwind in certain areas, some tailwinds in cloud and other areas. Compute, your area is doing very well. It could be challenging. And as a leader, has the conversation changed? And where are you at right now in the network of folks you're working with? What's the mood? >> Yeah, so actually I, things are much better. Obviously we had a chip shortage last year. Things are much, much better. But I learned a lot when it came to going through challenging times and leadership. And I think when we talk to customers, a lot of 'em are in challenging situations. Sometimes it's budget, sometimes it's attracting and retaining talent and sometimes it's just demands because, it's really exciting that technology is behind everything. But that means the demands on IT are bigger than ever before. So what I find when it comes to challenging times is that there's really three qualities that are game changers when it comes to leading and challenging times. And the first one is positivity. People have to feel like there's a light at the end of the tunnel to make sure that, their attitudes stay up, that they stay working really really hard and they look to the leader for that. The second one is communication. And I read somewhere that communication is leadership. And we had a great example from our CEO Antonio Neri when the pandemic hit and everything shut down. He had an all employee meeting every week for a month and we have tens of thousands of employees. And then even after that month, we had 'em very regularly. But he wanted to make sure that everybody heard from, him his thoughts had all the updates, knew how their peers were doing, how we were helping customers. And I really learned a lot from that in terms of communicating and communicating more during tough times. And then I would say the third one is making sure that they are informed and they feel empowered. So I would say a leader who is able to do that really, really stands out in a challenging time. >> So how do you get yourself together? Obviously you the chip shortage everyone knows in the industry and for the folks not in the tech industry, it was an economic potential disaster, because you don't get the chips you need. You guys make servers and technology, chips power everything. If you miss a shipment, it could cause a lot of backlash. So Cisco had an earnings impact. It has impact to the business. When do you have that code red moment where it's like, okay, we have to kind of put the pause and go into emergency mode. And how do you handle that? >> Well, you know, it is funny 'cause when it, when we have challenges, I come to learn that people can look at challenges and hard work as a burden or a mission and they behave totally different. If they see it as a burden, then they're doing the bare minimum and they're pointing fingers and they're complaining and they're probably not getting a whole lot done. If they see it as a mission, then all of a sudden they're going above and beyond. They're working really hard, they're really partnering. And if it affects customers for HPE, obviously we, HPE is a very customer centric company, so everyone pays attention and tries to pitch in. But when it comes to a mission, I started thinking, what are the real ingredients for a mission? And I think it's important. I think it's, people feel like they can make an impact. And then I think the third one is that the goal is clear, even if the path isn't, 'cause you may have to pivot a lot if it's a challenge. And so when it came to the chip shortage, it was a mission. We wanted to make sure that we could ship to customers as quickly as possible. And it was a mission. Everybody pulled together. I learned how much our team could pull off and pull together through that challenge. >> And the consequences can be quantified in economics. So it's like the burn the boats example, you got to burn the boats, you're stuck. You got to figure out a solution. How does that change the demands on people? Because this is, okay, there's a mission it they're not, it's not normal. What are some of those new demands that arise during those times and how do you manage that? How do you be a leader? >> Yeah, so it's funny, I was reading this statement from James White who used to be the CEO of Jamba Juice. And he was talking about how he got that job. He said, "I think it was one thing I said that really convinced them that I was the right person." And what he said was something like, "I will get more out of people than nine out of 10 leaders on the planet." He said, "Because I will look at their strengths and their capabilities and I will play to their passions." and their capabilities and I will play their passions. and getting the most out people in difficult times, it is all about how much you can get out of people for their own sake and for the company's sake. >> That's great feedback. And to people watching who are early in their careers, leading is getting the best out of your team, attitude. Some of the things you mentioned. What advice would you give folks that are starting to get into the workforce, that are starting to get into that leadership track or might have a trajectory or even might have an innate ability that they know they have and they want to pursue that dream? >> Yeah so. >> What advice would you give them? >> Yeah, what I would say, I say this all the time that, for the first half of my career I was very job conscious, but I wasn't very career conscious. So I'd get in a role and I'd stay in that role for long periods of time and I'd do a good job, but I wasn't really very career conscious. And what I would say is, everybody says how important risk taking is. Well, risk taking can be a little bit of a scary word, right? Or term. And the way I see it is give it a shot and see what happens. You're interested in something, give it a shot and see what happens. It's kind of a less intimidating way of looking at risk because even though I was job conscious, and not career conscious, one thing I did when people asked me to take something on, hey Krista, would you like to take on more responsibility here? The answer was always yes, yes, yes, yes. So I said yes because I said, hey I'll give it a shot and see what happens. And that helped me tremendously because I felt like I am giving it a try. And the more you do that, the the better it is. >> It's great. >> And actually the the less scary it is because you do that, a few times and it goes well. It's like a muscle that builds. >> It's funny, a woman executive was on the program. I said, the word balance comes up a lot. And she stopped and said, "Let's just talk about balance for a second." And then she went contrarian and said, "It's about not being unbalanced. It's about being, taking a chance and being a little bit off balance to put yourself outside your comfort zone to try new things." And then she also came up and followed and said, "If you do that alone, you increase your risk. But if you do it with people, a team that you trust and you're authentic and you're vulnerable and you're communicating, that is the chemistry." And that was a really good point. What's your reaction? 'Cause you were talking about authentic conversations good communications with Antonio. How does someone get, feel, find that team and do you agree with it? And what was your, how would you react to that? >> Yes, I agree with that. And when it comes to being authentic, that's the magic and when someone isn't, if someone's not really being themselves, it's really funny because you can feel it, you can sense it. There's kind of a wall between you and them. And over time people won't be able to put their finger on it, but they'll feel a distance from you. But when you're authentic and you share who you are, what you find is you find things in common with other people. 'Cause you're sharing more of who you are and it's like, oh, I do that too. Oh, I'm interested in that too. And build the bonds between people and the authenticity. And that's what people crave. They want people to be authentic and people can tell when you're authentic and when you're not. >> Is managing and leading through a crisis a born talent or can you learn it? >> Oh, definitely learned. I think that we're born knowing nothing and I once read people are nurtured into greatness and I think that's true. So yeah, definitely learned. >> What are some examples that can come out of a tough time as folks may look at a crisis and be shy away from it? How do they lean into it? What advice would you give folks? How do you handle it? I mean, everyone's got different personality. Okay, they get to a position but stepping through that door. >> Yeah, well, I do this presentation called, "10 things I Wish I Knew Earlier in my Career." And one of those things is about the growth mindset and the growth mindset. There's a book called "Mindset" by Carol Dweck and the growth mindset is all about learning and not always having to know everything, but really the winning is in the learning. And so if you have a growth mindset it makes you feel better about everything because you can't lose. You're winning because you're learning. So when I've learned that, I started looking at things much differently. And when it comes to going through tough times, what I find is you're exercising muscles that you didn't even know you had, which makes you stronger when the crisis is over, obviously. And I also feel like you become a lot a much more creative when you're in challenging times. You're forced to do things that you hadn't had to do before. And it also bonds the team. It's almost like going through bootcamp together. When you go through a challenge together it bonds you for life. >> I mean, you could have bonding, could be trauma bonding or success bonding. People love to be on the success side because that's positive and that's really the key mindset. You're always winning if you have that attitude. And learnings is also positive. So it's not, it's never a failure unless you make it. >> That's right, exactly. As long as you learn from it. And that's the name of the game. So, learning is the goal. >> So I have to ask you, on your job now, you have a really big responsibility HPE compute and big division. What's the current mindset that you have right now in your career, where you're at? What are some of the things on your mind that you think about? We had other, other seniors leaders say, hey, you know I got the software as my brain and the hardware's my body. I like to keep software and hardware working together. What is your current state of your career and how you looking at it, what's next and what's going on in your mind right now? >> Yeah, so for me, I really want to make sure that for my team we're nurturing the next generation of leadership and that we're helping with career development and career growth. And people feel like they can grow their careers here. Luckily at HPE, we have a lot of people stay at HPE a long time, and even people who leave HPE a lot of times they come back because the culture's fantastic. So I just want to make sure I'm contributing to that culture and I'm bringing up the next generation of leaders. >> What's next for you? What are you looking at from a career personal standpoint? >> You know, it's funny, I, I love what I'm doing right now. I'm actually on a joint venture board with H3C, which is HPE Joint Venture Company. And so I'm really enjoying that and exploring more board service opportunities. >> You have a focus of good growth mindset, challenging through, managing through tough times. How do you stay focused on that North star? How do you keep the reinforcement of the mission? How do you nurture the team to greatness? >> Yeah, so I think it's a lot of clarity, providing a lot of clarity about what's important right now. And it goes back to some of the communication that I mentioned earlier, making sure that everybody knows where the North Star is, so everybody's focused on the same thing, because I feel like with the, I always felt like throughout my career I was set up for success if I had the right information, the right guidance and the right goals. And I try to make sure that I do that with my team. >> What are some of the things that you could share as we wrap up here for the folks watching, as the networks increase, as the stories start to unfold more and more on digital like we're doing here, what do you hope people walk away with? What's working, what needs work, and what is some things that people aren't talking about that should be discussed publicly? >> Do you mean from a career standpoint or? >> For career? For growing into tech and into leadership positions. >> Okay. >> Big migration tech is now a wide field. I mean, when I grew up, broke into the eighties, it was computer science, software engineering, and three degrees in engineering, right? >> I see huge swath of AI coming. So many technical careers. There's a lot more women. >> Yeah. And that's what's so exciting about being in a technical career, technical company, is that everything's always changing. There's always opportunity to learn something new. And frankly, you know, every company is in the business of technology right now, because they want to closer to their customers. Typically, they're using technology to do that. Everyone's digitally transforming. And so what I would say is that there's so much opportunity, keep your mind open, explore what interests you and keep learning because it's changing all the time. >> You know I was talking with Sue, former HP, she's on a lot of boards. The balance at the board level still needs a lot of work and the leaderships are getting better, but the board at the seats at the table needs work. Where do you see that transition for you in the future? Is that something on your mind? Maybe a board seat? You mentioned you're on a board with HPE, but maybe sitting on some other boards? Any, any? >> Yes, actually, actually, we actually have a program here at HPE called the Board Ready Now program that I'm a part of. And so HPE is very supportive of me exploring an independent board seat. And so they have some education and programming around that. And I know Sue well, she's awesome. And so yes, I'm looking into those opportunities right now. >> She advises do one no more than two. The day job. >> Yeah, I would only be doing one current job that I have. >> Well, kris, it was great to chat with you about these topics and leadership and challenging times. Great masterclass, great advice. As SVP and GM of mainstream compute for HPE, what's going on in your job these days? What's the most exciting thing happening? Share some of your work situations. >> Sure, so the most exciting thing happening right now is HPE Gen 11, which we just announced and started shipping, brings tremendous performance benefit, has an intuitive operating experience, a trusted security by design, and it's optimized to run workloads so much faster. So if anybody is interested, they should go check it out on hpe.com. >> And of course the CUBE will be at HPE Discover. We'll see you there. Any final wisdom you'd like to share as we wrap up the last minute here? >> Yeah, so I think the last thing I'll say is that when it comes to setting your sights, I think, expecting it, good things to happen usually happens when you believe you deserve it. So what happens is you believe you deserve it, then you expect it and you get it. And so sometimes that's about making sure you raise your thermostat to expect more. And I always talk about you don't have to raise it all up at once. You could do that incrementally and other people can set your thermostat too when they say, hey, you should be, you should get a level this high or that high, but raise your thermostat because what you expect is what you get. >> Krista, thank you so much for contributing to this program. We're going to do it quarterly. We're going to do getting more stories out there, so we'll have you back and if you know anyone with good stories, send them our way. And congratulations on your BPTN Tech Executive of the Year award for 2023. Congratulations, great prize there and great recognition for your hard work. >> Thank you so much, John, I appreciate it. >> Okay, this is the Cube's coverage of National Woodman's Day. I'm John Furrier, stories from the front lines, management ranks, developers, all there, global coverage of international events with theCUBE. Thanks for watching. (soft music)

>> Announcer: Live, from Austin, Texas, it's The Cube, covering KubeCon and CloudNativeCon 2017, brought to you by Red Hat, the Linux Foundation, and The Cube's ecosystem partners. >> Okay, welcome back everyone, we are here live in Austin, Texas for KubeCon and CloudNativeCon 2017. This is The Cube's exclusive coverage, I'm John Furrier, the co-founder, of SilconANGLE Media, analyst here with SilconANGLE Media, next guest, Justin Garrison, co-author of the Cloud Native Infrastructure book. How about us wrap up day one with two days of live coverage, Justin, welcome to The Cube. >> Justin: Yeah, thanks for having me. >> Stu, day one wrap-up, guys what are you seeing? Justin, what's your perspective? >> There are a ton of announcements today, it was kind of crazy. It's amazing being part of the CNCF community and everything, and everything happens in the open, but then there's so much other stuff in the ecosystem that just happens and gets announced. >> I mean, real accelerated growth, if you look at KubeCon, this is the second year doing the event, last year's kind of an inaugural event, the first year before that was just an idea, side break out kind of thing going on, just forming, and then just took off. Obviously containers with DockerCon, and Container Ecosystem, kina floating that boat up. Kubernetes, I mean those tracks are huge, the agenda looks like, it's like a university of geeks here, I mean, this has been ramped up pretty fast. What's your take on that? >> I mean, I was at KubeCon last year, and about a thousand people was a great little environment, and a lot of stuff that was still emerging, and being discovered, and now it's everyone is in the middle of it, and trying to learn as fast as they can to pick up these projects, and see how to actually make this stuff production-ready, and how to actually use it. And not just in the environments that they used to be, they're rewriting all of their environments, it's no longer a here's how I run my app the old way, and a VM statically, it's I you know, we're beyond running containers, and they realize that's not the end goal anymore. >> Justin, when we were talking to you before the segment here, and you're like oh, I've been working on Kubeternes for like two years more and everything, and it's funny in the career. It's like oh, well two years, in some ways it's a long time, in CloudNative time it's a long time, in career wise, it's a rather short time, give us a little bit about what you've been seeing, you know, what's interesting, you mentioned there's a whole lot of announcements, I mean, obviously new projects spinning up, new, new releases, so you know, if you could give us a little bit of a historical view. >> Yeah, I mean from last year, it was really hard to get a cluster. It was something that was really, like you had to know what you were doing to make Kubernetes run, and make it highly available and production-ready. And now, club dividers give you a button, you click it, how big do you want it, how much do you want to auto-scale it, and it's all about the application, and bringing business value to whoever's running it to say, like, my application runs here, and now there's more involved with Istio and these network proxies that give you more resiliency in the claw providers, because people don't run their own infrastructures much anymore, it's all in a cloud, and they don't care about the underlying infrastructure, they care about their apps. >> Yeah, so you tell them about CloudNative infrastructure, so one of the things we're teasing out here is, you know, Kubernetes, all this CloudNative stuff will make it easy to be able to do the application, but you know, infrastructure, it matters. I love Dan Cone's line in the Keynote this morning is you know, it's exciting times for boring infrastructure, so you know, talk about that layer, what's important about infrastructure, and bring us in a little bit, you know, why you wrote the book with Kris Nova, and you know, how that fit. >> Really wanted to write it to help people not make a lot of mistakes to help them kind of level up and get a head start in building the infrastructure in the cloud, cause it's not something that they own anymore, it's not this server that they rack, and they take care of it for years. It's something that comes and goes, it's quick, you know, you have to design for failure and resiliency, and that layer of infrastructure isn't important because you don't run it anymore, but it is important to build a platform on top of that that your applications are still resilient. There's no more scheduled down-times in the cloud, like websites aren't gone, you know, Sundays at midnight. >> Yeah, don't you have to be pretty brave, cause you don't own it anymore, but if something goes wrong, you know, you're the one whose job's on the line. >> You own the failure. >> Justin, talk about the feedback that you might have for the industry. Stu and I were looking at the growth, we certainly love the excitement, but they're still running as fast as they can, they're pedaling as fast as they can, they're trying to introduce all these services. You see some good news here, some new releases coming out, some key services for monitoring, tracing, and whatnot, but what do they need to do better, in your opinion as a practitioner, someone who's out in the trenches, what's the critical analysis, in a good way, constructive criticism, what needs to happen? >> Right, moving forward, I mean there was this, you know, since configuration management, everyone said infrastructure is code, and really we need to level up to be, Kris actually coined this to me in the book, was infrastructure is software. Where it is a piece of software that's running that you declare that has a two-way relationship. It's not get repository that statically defines things, it's a declarative thing that mutates the infrastructure and talks back to the user so that things can auto-scale, and have same defaults and you don't have to do every last little piece of it, but the declarative nature and policy-based roles in all the infrastructure you're building, and everything around your application, and with your application need to be defined and controlled by software and not people anymore. >> But what needs to happen to make that, obviously STN, software-defined data center, we've seen a lot of that go on at the network level's door right now, are they there, what's the progress meter on that? How would you peg the progress of the evolution, making that happen, cause that's really what people want, I mean at the end of the day, that's what Lambda is for Amazon, that's what serverless is, that's what virtual Cubelets are for. >> Yeah, and it's funny, cause you can run Lambda in a very non-CloudNative way, I mean you can have, you know, individual deploying code to Lambda, and not checked in to get anywhere, you can do all those things, you can go against the CloudNative model very easily, and so it's interesting just seeing that evolution as well, of people actually adopting how Netflix has been doing it for a long time. >> Yeah, we should call it SoftwareNative. (laughter) I mean, but this is kind of what we're getting at, I mean, people on the buyer side are looking and saying oh, I get it, I see the new wave coming, I want to get out there, I want to ride this, and they want to kind of vet out whose pretender, who's the player, how should businesses evaluate the pretenders and the players in your mind? >> Moving to the cloud should be, you know, and easy sell. Like people building data centers anymore, you have to have immense scale to really care about those things, and really get any sort of benefit. If you can beat Amazon and Google and Microsoft at the pricing game, then you're still not ahead because you still have all the people managed. They have so many thousands of people that are doing this stuff that you can't keep up. And so, I mean, just adopting one of those clouds, and not worrying about the vendor lock-in. But yes, Kubernetes brings a lot that you can move from cloud to cloud, but really it's about moving to a cloud provider that provides what your application needs, and at the rate of innovation that you need, and if you can match those two things, if you can stay innovation-matched, I mean Amazon is probably going to pull ahead of you, because they're doing this as their job. >> If I hear you correctly, what I'm hearing is that look for people that are players, that are constantly introducing more innovative services? >> If that's what you need, if that's what you need. If you do not need a high rate of innovation, if you have a lot of policy, or a lot of rules and regulations around your industry, then you probably will get lost in Amazon, and they'll move ahead, they'll move too far for you. And so, you need to find what matches for your industry, and your application. >> Justin, 4,000 people here, over 4,000 people here, for those that didn't come, what are they missing, what's exciting you the most, you know, is it the hallway track, is it, you know, some of the special interest groups, you know, what are you excited that you've seen so far, and are looking forward to seeing? >> Really missing out, I just love the community. I mean, every talk is recorded, if you really care, like, go watch them on YouTube, they're great, like every one of these things is fantastic, but engaging with people, meeting face to face, cause a lot of people are online. Like I mean, on Twitter, or on social networks, like thousands of people here, aren't, and you get to meet those people and find out what their struggles are and what they're working on, and then learn from them, either you know, where they're headed, or where they were before. >> I mean, you can meet the people who write the code, and they're going to give you the straight scoop, or tell you they don't know it, it's real authentic. >> Yeah, any things that you're hearing, kind of what's the buzz, what's the pain point, you know, that you're hearing from the community so far? >> A lot of people still aren't in cloud, they're still doing it themselves, standing up a cluster on pram, you know, has struggles, Kubernetes cluster that is. I mean, you can't really adopt some of these patterns, until you have an API that declares all of your infrastructure, and that's still hard for people. And OpenStack was going to bring some of that stuff, and sometimes it did, sometimes it didn't, but really it's about people and processes, and getting those things right, and being able to change the culture of your environment, and for your applications, that's what's important for the business, and that's where you can learn from people face-to-face and actually talk to them, and not just read a blog post about it, and just hear a one-way tell me what you did, I need feedback, and I need this feedback from whoever's doing it to say, well, why did you do that, and that's really important in the community to learn. >> Well, one of the preferential I was looking for, it's one thing to say, you know, some of these CloudNative companies, like, you see in Netflix, you see in Lyft, you know these are companies where, you know, digital is their business. What about, you know, more traditional businesses, you know, are they able to make that change, is it too challenging for them, you know, what are you seeing? >> The people and the culture's the hardest thing to change, it always is. And if they can change the people, the Keynote today, Netflix was talking about the tools influence your culture, and if you can influence your culture positively, and do that intentionally to actually change the people, then absolutely, they totally can pivot and make that change, but again, do they need to? I mean, if there's other government restrictions, or something else that like, they could move too fast and cause other problems for their industry. >> What's a practitioner dream scenario right now out there that you see, cause you made a good point, sometimes you might want to have more services, sometimes you might want to pull back so it kind of depends on the perspective, but generally speaking, CloudNative Kubernetes, offers an opportunity, what's the nirvana, what's the ideal use case for practitioners these days, what's the key things that need to be rolled out or on the table should be taken advantage of? >> You mean as far as technology goes, or? >> Whether it's technology, whether it's mindset, culture, people, personnel, package, ops. >> I mean, if we can change the people mindset of how they do things, how they deploy applications, and how they manage those applications, the technology would fall into place, I believe, because the people would drive towards this way of working, and then they would build those tools just naturally. A lot of times, like with Kubernetes, Google was in that mindset, and so they did that, they had that culture, and now they're trying to share that with everyone else, and then everyone else has to learn from the tool, rather than the people building. >> Did you see the Netflix talk on the Keynote was culture and tech, and I think that's a real good point, because if you think about your other point, if you got a lot of compliance issues, you might not want to go fast, you really want to move fast, or you like a, you know, fast dot com or web services company, you might want to compete on value and services. Know your culture and hire right. >> Know what your benefit is of your application, and what environment it plays in, and then you can, from there, figure out. >> Well that's been a struggle for the DevOps world is they're taking a square and trying to put it in a round hole, you know what I'm saying? >> Everyone want to move fast, but should everyone move fast, I don't know. It depends. >> Yeah, alright Justin, well thanks so much for coming on. >> Thank you. >> Biggest surprise in this whole Kubernetes movement for you, just in terms of shock factor, or blew you away, did you fall out of your chair, share some color, personal perspective. >> The community is just humongous now. I mean, joining it a couple years ago, it was pretty small, and things were really difficult, and now I play with, you know, clusters in Amazon and Google and Microsoft and just one quick button, I play with it for a few hours and I throw it away, and I got a bill for like four cents, I was like that was amazing, like this would take so long, you know, a couple years ago, and the growth of the community around that, just to be able to say like this is easy now, let's level up what we're doing and working on, and figuring out where the benefit is. >> When we were talking earlier in The Cube, and we've been saying for a couple months, this is going to bring back more time for the developers, to bring craftsmanship back to the development process, bringing artistry and artisan kind of, real software development, not like UX stuff, but like really solution-driven. >> Focus on the business application, where's the application in the business struggle and don't worry about the infrastructure. >> Justin Garrison, co-author of the Cloud Native Infrastructure book, it's on the web, check it out, thanks for coming on The Cube, thanks for sharing your perspective. Day one wrap- up here in Austin Texas for KubeCon and CloudNativeCon, I'm John Furrier, thanks for watching, see you tomorrow for day two coverage. Thanks for watching.

>> Narrator: Live from Washington D.C., it's theCUBE. Covering .conf2017. Brought to you by Splunk. >> Well welcome back here on theCUBE. We continue our coverage of .conf2017, we're in Washington D.C. Along with Dave Vellante, I'm John Walls. And Dave, you know what time it is, by the way? Just about? >> I don't know, this is the penultimate interview. >> It's almost five o'clock. >> Okay. >> And that means it's almost happy hour time. So I was thinking where might we go tonight, so-- >> There's an app for that. >> There was, and so I looked. It turns out that the Penny Whiskey Cafe is just two tenths of a mile from here. And you know how I knew that? >> How's the ratings on that? >> We got four. >> Four and half with 52. >> 52 reviews? >> Yeah, I feel good about that. >> Yeah, that's pretty good. That's a substantive base. >> I feel very solid with that one. We'll make it 53 in about a half hour. Of course I found it on Yelp. We have a couple of gentlemen from Yelp with us tonight. I don't have to tell you what Yelp does, it does everything for everybody, right. Zach Musgrave, technical lead, and Chris Gordon, software engineer at Yelp. Gentlemen, thanks for being here. And U can join us, by the way, later on, at the Penny Whiskey if you'd like to. First off, what are you doing here, right, at Splunk? What's Yelp and Splunk, what's that intersection all about? Zach, if you would. >> Sure, well Yelp uses Splunk for all sorts of purposes. Operational, intelligence, business metrics, pretty much any sort of analytics from event driven data that you can really think of, Yelp has found a way, and our engineers have found a way to get that into Splunk and derive business value from it. So Chris and I are actually here, we just gave a breakout session at .conf, talking about how we find strong business value and how we quantify that value and mutate our Splunk cluster to really drive that. >> Okay. >> So, so how do you find value then, I mean, what was? >> It's hard. Chris was one of the people who really, really drove this for us. And when we looked at this, you know I once had an engineer who came up to our team, we maintain Splunk amongst other things, and the engineer said can I ingest 10 terabytes of data a day into Splunk and then keep it forever? And I said, um, please don't. And then we talked a bit more about what that engineer was actually trying to do and why they needed this massive amount of data, and we found a better way that was much more efficient. And then where we didn't need to keep all the data forever. So, by being able to have those conversations and to quantify with the data you're already ingesting into Splunk, being able to quanitfy that and actually show how many people were searching this, how's it being used, what's the depth of the search look like, how far back are they looking in time. You can really optimize your Splunk cluster to get a lot more business value than just naively setting it up and turning it on. >> So you weren't taking a brute force approach, you were smarter about that, but you weren't deduping, you were identifying the data that was not necessary to keep, did I get that right? >> Correct. Yeah, we essentially kind of identified what are highest cost per search logs, which we basically just totaled up how many times each log was searched, and then tried to quantify how much each logs was costing us. And then this ended up being a really good metric for figuring out what we'd want to remove or something that was a candidate for dislodging the data somehow. >> So, you guys gave a talk today. We were talking off camera about pricing, that's not something you guys get involved in, but I would categorize this as sort of how do you get the most out of that asset, called Splunk, right. Is that sort of the >> Exactly. >> theme of your talk, right? >> Yeah. We talk a lot about expected value amongst our team, and in the talk we just gave. And we don't ever think about this as, oh do this so that you can spend less money on Splunk or on your infrastructure that's backing Splunk. Think about is more as we have this right now and we can utilize it more effectively. We can get more value out of what we already have. >> Okay, so, I wonder if we could just talk a little bit about your environment. We know you run on AWS. How does that cloud fit in with Splunk, paint a picture for us, if you would. What does it all look like? >> Yeah, so we have two clusters actually. One is the high value, high quality of service cluster, it's the larger generic, we call it generic prod, and then we have another one, where we kind of have our more verbose, maybe slightly less valuable per log cluster. And this runs on a D2, which is just instant storage. And then the higher performance cluster runs all on a GP2. So it's basically just SSDs. And we also do, we also have four copies of each log and we have two searchable copies of each log, so it's pretty well replicated. >> Dave: Okay, so that's how you protect the data. >> Yeah. >> Is to make copies, in what, in different zones, or? >> Yeah, we have two copies of each log in each availability zone, and then one searchable copy of each log in each availability zone. >> And you guys are cloud natives, all cloud, just out of school and graduate school. So you talked about infrastructure as code. You don't do any of that on-prem stuff, you're not like installing gear. And so it's not part of your lexicon, right? >> No. >> Okay. So I want to do a little editorial thing. Kristen Nicole, our managing editor, sent the note around today saying 101s get the best traffic on the website. So I want to do a little DevOps 101, okay. Even though, it's second nature to you, and a lot of people in our audience know what it is. How do you describe DevOps? Give us the 101 on DevOps. >> Okay so, DevOps is a complicated thing, but and occasionally you see it as like a role on like a job board or something. And that always strikes me as odd, because it's not really a role. Like it's a philosophy moreso. The way that I always see it, is it used to be like pre DevOps, was the software developers make a thing, and then they throw it over the fence, and operations just picks it up. And they're like well what do we do with this, and deploy it, okay, good luck. And so with this result in a sort of an us against them mentality, where the developers aren't incentivized to really make it resilient, or really document it well, and operations and the sys admins are not incentivized to really be flexible and to be really hard charging and move quickly, because they're the ones who are going to be on call for whatever the developers made. DevOps is a we, instead of an us verses them. So for example, product teams have an on-call rotation. Operations and sys admins write code. There are still definitely specializations, but it all comes together in a much more holistic manner. >> Okay, and the ops guys will write code, as opposed to hacking code, messing up your code, throwing it back over the fence, and saying hey your code doesn't work. >> Exactly. >> And then you say well it worked when I gave it to you. And then like you said that sort of finger pointing. >> We are totally done with works on my machine, it's over. No more. >> Okay, and the benefits obviously are higher quality, faster time to market, less food fighting. >> Yup, exactly. In the old model you'd have a new deployment of like a website like maybe once a week or maybe even once a month. Yelp deploys multiple times everyday over and over again. And each one of those is going to include changes from a dozen different engineers. So we need to be agile in that manner, just like with our Splunk cluster. >> I mean you guys are relatively new, four years and two years, perspectively. But these days it's a long time. How would you describe your Splunk journey. Where did it start and where do you want to take it? >> I would say it started, you actually had Kris Wehner on here last year, and he talked a lot about it. He was the VP of engineering at SeatMe. And he kind of got Yelp onto the whole Splunk train. And at that point it was used mostly by SeatMe and everyone at Yelp was like oh this is fantastic, we want to use this. And we started basically migrating it to our VPC. And have generally, we're starting to now get everything going, get all the kinks worked out, and really now we're trying to see where we can provide the most value and make things as easy as possible for our developers to add logs and add searches and get what they need out of it. >> So what kind of use cases are you envisioning, and where are you getting value out of it? >> So we have our operations teams get a lot of value out of it when there's some outage happening. And it's really useful for them to be able to just look at the access logs and see what's going on. And Splunk makes that very easy. And we also get a lot of value out of Yelp's application logs. Splunk has been great for figuring out when something's not right. And allowing us to dig in further. >> So yeah, at the end of the day, as consumers, what does this mean to us, ultimately? Like our searches are faster, searches are more refined, searches are more accurate? What does it mean to me at the end of the day that you're enabling what activity through this technology. >> Dave: Yeah, it'll be more secure? >> Yeah, what does it mean? >> As an end user of Yelp? >> Yes. >> So, I'll give you one example that always sticks out in my mind. So I don't know if you all know this, but you can actually do things like order food via Yelp, you can make appointments via Yelp, even with like a dentist. You can beauty appointments, all sorts of personal services. >> Hair salon came up today actually, when I was looking for a bar. >> Absolutely. That's not supposed to happen. >> Dave: Well that was the Penny Whiskey Cafe. >> You never know, but what ever's next door I don't know. >> Can you get a haircut while you drink? >> Hair salons in the District are pretty impressive. >> I wasn't planning on it, no. But anyway, I'm sorry. >> Anyway, so we work with a lot of external partners to enable all these different integrations, right. So you press start order, and then eventually you see the menu, and then you add some stuff to your cart, and then you have to pay. And so if you haven't given us your credit card information yet, then you have to enter that, and that has to go to a payment processor, the order of course has to go out to the partner who's going to fulfill your order, and so on. So there's this pipeline of many different micro services plus the main Yelp application, plus this partner who's actually fulfilling your order, plus the payment processor, and so on, and so on. And it ends up with this really complicated state machine. So the way that actually works under the hood, to be very simplistic, is there's a unique order identifier that is assigned to you when you start the order. And then that passed through the whole process. So at every step in this process a bunch of events are emitted out of the various parts of the pipeline and into Splunk, where they're then matched to show that your order is progressing. And the order didn't get stuck. Because you know what's really sad is when you order food and it doesn't show up. So we really have to guard against that. >> Yeah, we hate that. >> Yeah, everybody does. So it's really important that we're able to unify this data, from all these different places, Splunk's really great for that, and to be able to then alert on that and page somebody and say hey, something's not quite right here, we have hungry folks. >> So while I have the smartest guys that we've interviewed all week here, you mentioned, >> Please. You mentioned, aw shucks, I know. You mentioned state machine. Are you playing around with functional programming, so called server lists, probably don't like that word either, but what are you doing there? Are you finding sort of new applications in use cases for so called server lists? >> I would say not so much. I don't know, is anyone at Yelp doing that? >> Yeah, there's some Lambda stuff going on. Like core back end is doing that work right now. A lot of our infrastructure is actually build up before the AWS Lambdas were a thing. So we found other ways to do that, and we have this really cool internal platform as a service, it's a docker, and some scheduling stuff on top of that. So a lot of things, like it's really easy to just launch a batch job in there. And it takes away some of the need for the true server lists. >> Well the reason I ask is because people are saying a lot of the state list IoT apps are going to use that sort of Lambda or homegrown stuff. And I'm not sure what the play is for Yelp in Internet of Things. I would imagine there's actually a play there for you guys though, and I'm curious as to the data angle, and maybe where Splunk might fit in. >> I'm certain that we're going to be using Splunk to read data from all of those different components as they're being launched. I know that there's been a couple early forays into the Lambda space that I've seen go by in code reviews and everything. But of course, with Splunk itself we can get data out of those. So as that happens, like we already have all our pipe lining set up. And it'll be pretty easy for them to analyze their self with Splunk. >> What gets you young folks excited these days? What keeps you enthralled and passionate? What do you look for? >> I don't know I think just in general anything that empowers you to get a lot done without having to fight it constantly. And general DevOps tools have been getting really good at that recently. And yeah, I would say anything that empowers you, gives you the feeling that you can do anything really. >> Yeah, all of the infrastructure is code stuff that's going on right now. So one of the pipelines that we use to get data out of Amazon S3, but it passes notifications through this S3 event notifications to Amazon SNS, to Amazon SQS, to our Splunk forwarders. And so that's a very complicated pipeline. And you have to set it all up, it works really well, but here's the cool part. That's all defined in code. And so this means that if you set up a new integration there's a code review. And we have some verification and validation that it's correct. And furthermore, if anything goes wrong with it, we can just hit a button and it recreates itself. That's what gets me happy. When tools get in my way that's not so good. >> Well and it just leaves more time for higher value activities and that's exciting. the transformation in infrastructure over the last five years has just been mind boggling. So, thanks you guys. >> It does. It does give me a lot of pleasure when something can go catastrophically wrong, and then just like, oh wait, it's self healing, all it can take is give three plays fine. And we're all dandy. >> Well to Dave's point, while I was off camera I did a search on the two smartest guys in the room. And it said one is six feet away the other one is seven feet away, so Yelp works, I mean it really does. But thanks for the time. It's been interesting. Next generation, right? So far over us. >> Yeah, I know. It's kind of depressing, but I love it. (laughing) >> Very good, thanks guys. >> Thank you so much. >> Back with more, here on theCUBE at .conf2017. We are live, Washington D.C. >> Dave: I've kind of had it with millennial. (upbeat music)