(upbeat music) >> Okay, welcome back everyone at Supercloud 2 event, live here in Palo Alto, theCUBE Studios live stage performance, virtually syndicating it all over the world. I'm John Furrier with Dave Vellante here as Cube alumni, and special influencer guest, Howie Xu, VP of Machine Learning and Zscaler, also part-time as a CUBE analyst 'cause he is that good. Comes on all the time. You're basically a CUBE analyst as well. Thanks for coming on. >> Thanks for inviting me. >> John: Technically, you're not really a CUBE analyst, but you're kind of like a CUBE analyst. >> Happy New Year to everyone. >> Dave: Great to see you. >> Great to see you, Dave and John. >> John: We've been talking about ChatGPT online. You wrote a great post about it being more like Amazon, not like Google. >> Howie: More than just Google Search. >> More than Google Search. Oh, it's going to compete with Google Search, which it kind of does a little bit, but more its infrastructure. So a clever point, good segue into this conversation, because this is kind of the beginning of these kinds of next gen things we're going to see. Things where it's like an obvious next gen, it's getting real. Kind of like seeing the browser for the first time, Mosaic browser. Whoa, this internet thing's real. I think this is that moment and Supercloud like enablement is coming. So this has been a big part of the Supercloud kind of theme. >> Yeah, you talk about Supercloud, you talk about, you know, AI, ChatGPT. I really think the ChatGPT is really another Netscape moment, the browser moment. Because if you think about internet technology, right? It was brewing for 20 years before early 90s. Not until you had a, you know, browser, people realize, "Wow, this is how wonderful this technology could do." Right? You know, all the wonderful things. Then you have Yahoo and Amazon. I think we have brewing, you know, the AI technology for, you know, quite some time. Even then, you know, neural networks, deep learning. But not until ChatGPT came along, people realize, "Wow, you know, the user interface, user experience could be that great," right? So I really think, you know, if you look at the last 30 years, there is a browser moment, there is iPhone moment. I think ChatGPT moment is as big as those. >> Dave: What do you see as the intersection of things like ChatGPT and the Supercloud? Of course, the media's going to focus, journalists are going to focus on all the negatives and the privacy. Okay. You know we're going to get by that, right? Always do. Where do you see the Supercloud and sort of the distributed data fitting in with ChatGPT? Does it use that as a data source? What's the link? >> Howie: I think there are number of use cases. One of the use cases, we talked about why we even have Supercloud because of the complexity, because of the, you know, heterogeneous nature of different clouds. In order for me as a developer, in order for me to create applications, I have so many things to worry about, right? It's a complexity. But with ChatGPT, with the AI, I don't have to worry about it, right? Those kind of details will be taken care of by, you know, the underlying layer. So we have been talking about on this show, you know, over the last, what, year or so about the Supercloud, hey, defining that, you know, API layer spanning across, you know, multiple clouds. I think that will be happening. However, for a lot of the things, that will be more hidden, right? A lot of that will be automated by the bots. You know, we were just talking about it right before the show. One of the profound statement I heard from Adrian Cockcroft about 10 years ago was, "Hey Howie, you know, at Netflix, right? You know, IT is just one API call away." That's a profound statement I heard about a decade ago. I think next decade, right? You know, the IT is just one English language away, right? So when it's one English language away, it's no longer as important, API this, API that. You still need API just like hardware, right? You still need all of those things. That's going to be more hidden. The high level thing will be more, you know, English language or the language, right? Any language for that matter. >> Dave: And so through language, you'll tap services that live across the Supercloud, is what you're saying? >> Howie: You just tell what you want, what you desire, right? You know, the bots will help you to figure out where the complexity is, right? You know, like you said, a lot of criticism about, "Hey, ChatGPT doesn't do this, doesn't do that." But if you think about how to break things down, right? For instance, right, you know, ChatGPT doesn't have Microsoft stock price today, obviously, right? However, you can ask ChatGPT to write a program for you, retrieve the Microsoft stock price, (laughs) and then just run it, right? >> Dave: Yeah. >> So the thing to think about- >> John: It's only going to get better. It's only going to get better. >> The thing people kind of unfairly criticize ChatGPT is it doesn't do this. But can you not break down humans' task into smaller things and get complex things to be done by the ChatGPT? I think we are there already, you know- >> John: That to me is the real game changer. That's the assembly of atomic elements at the top of the stack, whether the interface is voice or some programmatic gesture based thing, you know, wave your hand or- >> Howie: One of the analogy I used in my blog was, you know, each person, each professional now is a quarterback. And we suddenly have, you know, a lot more linebacks or you know, any backs to work for you, right? For free even, right? You know, and then that's sort of, you should think about it. You are the quarterback of your day-to-day job, right? Your job is not to do everything manually yourself. >> Dave: You call the play- >> Yes. >> Dave: And they execute. Do your job. >> Yes, exactly. >> Yeah, all the players are there. All the elves are in the North Pole making the toys, Dave, as we say. But this is the thing, I want to get your point. This change is going to require a new kind of infrastructure software relationship, a new kind of operating runtime, a new kind of assembler, a new kind of loader link things. This very operating systems kind of concepts. >> Data intensive, right? How to process the data, how to, you know, process so gigantic data in parallel, right? That's actually a tough job, right? So if you think about ChatGPT, why OpenAI is ahead of the game, right? You know, Google may not want to acknowledge it, right? It's not necessarily they do, you know, not have enough data scientist, but the software engineering pieces, you know, behind it, right? To train the model, to actually do all those things in parallel, to do all those things in a cost effective way. So I think, you know, a lot of those still- >> Let me ask you a question. Let me ask you a question because we've had this conversation privately, but I want to do it while we're on stage here. Where are all the alpha geeks and developers and creators and entrepreneurs going to gravitate to? You know, in every wave, you see it in crypto, all the alphas went into crypto. Now I think with ChatGPT, you're going to start to see, like, "Wow, it's that moment." A lot of people are going to, you know, scrum and do startups. CTOs will invent stuff. There's a lot of invention, a lot of computer science and customer requirements to figure out. That's new. Where are the alpha entrepreneurs going to go to? What do you think they're going to gravitate to? If you could point to the next layer to enable this super environment, super app environment, Supercloud. 'Cause there's a lot to do to enable what you just said. >> Howie: Right. You know, if you think about using internet as the analogy, right? You know, in the early 90s, internet came along, browser came along. You had two kind of companies, right? One is Amazon, the other one is walmart.com. And then there were company, like maybe GE or whatnot, right? Really didn't take advantage of internet that much. I think, you know, for entrepreneurs, suddenly created the Yahoo, Amazon of the ChatGPT native era. That's what we should be all excited about. But for most of the Fortune 500 companies, your job is to surviving sort of the big revolution. So you at least need to do your walmart.com sooner than later, right? (laughs) So not be like GE, right? You know, hand waving, hey, I do a lot of the internet, but you know, when you look back last 20, 30 years, what did they do much with leveraging the- >> So you think they're going to jump in, they're going to build service companies or SaaS tech companies or Supercloud companies? >> Howie: Okay, so there are two type of opportunities from that perspective. One is, you know, the OpenAI ish kind of the companies, I think the OpenAI, the game is still open, right? You know, it's really Close AI today. (laughs) >> John: There's room for competition, you mean? >> There's room for competition, right. You know, you can still spend you know, 50, $100 million to build something interesting. You know, there are company like Cohere and so on and so on. There are a bunch of companies, I think there is that. And then there are companies who's going to leverage those sort of the new AI primitives. I think, you know, we have been talking about AI forever, but finally, finally, it's no longer just good, but also super useful. I think, you know, the time is now. >> John: And if you have the cloud behind you, what do you make the Amazon do differently? 'Cause Amazon Web Services is only going to grow with this. It's not going to get smaller. There's more horsepower to handle, there's more needs. >> Howie: Well, Microsoft already showed what's the future, right? You know, you know, yes, there is a kind of the container, you know, the serverless that will continue to grow. But the future is really not about- >> John: Microsoft's shown the future? >> Well, showing that, you know, working with OpenAI, right? >> Oh okay. >> They already said that, you know, we are going to have ChatGPT service. >> $10 billion, I think they're putting it. >> $10 billion putting, and also open up the Open API services, right? You know, I actually made a prediction that Microsoft future hinges on OpenAI. I think, you know- >> John: They believe that $10 billion bet. >> Dave: Yeah. $10 billion bet. So I want to ask you a question. It's somewhat academic, but it's relevant. For a number of years, it looked like having first mover advantage wasn't an advantage. PCs, spreadsheets, the browser, right? Social media, Friendster, right? Mobile. Apple wasn't first to mobile. But that's somewhat changed. The cloud, AWS was first. You could debate whether or not, but AWS okay, they have first mover advantage. Crypto, Bitcoin, first mover advantage. Do you think OpenAI will have first mover advantage? >> It certainly has its advantage today. I think it's year two. I mean, I think the game is still out there, right? You know, we're still in the first inning, early inning of the game. So I don't think that the game is over for the rest of the players, whether the big players or the OpenAI kind of the, sort of competitors. So one of the VCs actually asked me the other day, right? "Hey, how much money do I need to spend, invest, to get, you know, another shot to the OpenAI sort of the level?" You know, I did a- (laughs) >> Line up. >> That's classic VC. "How much does it cost me to replicate?" >> I'm pretty sure he asked the question to a bunch of guys, right? >> Good luck with that. (laughs) >> So we kind of did some napkin- >> What'd you come up with? (laughs) >> $100 million is the order of magnitude that I came up with, right? You know, not a billion, not 10 million, right? So 100 million. >> John: Hundreds of millions. >> Yeah, yeah, yeah. 100 million order of magnitude is what I came up with. You know, we can get into details, you know, in other sort of the time, but- >> Dave: That's actually not that much if you think about it. >> Howie: Exactly. So when he heard me articulating why is that, you know, he's thinking, right? You know, he actually, you know, asked me, "Hey, you know, there's this company. Do you happen to know this company? Can I reach out?" You know, those things. So I truly believe it's not a billion or 10 billion issue, it's more like 100. >> John: And also, your other point about referencing the internet revolution as a good comparable. The other thing there is online user population was a big driver of the growth of that. So what's the equivalent here for online user population for AI? Is it more apps, more users? I mean, we're still early on, it's first inning. >> Yeah. We're kind of the, you know- >> What's the key metric for success of this sector? Do you have a read on that? >> I think the, you know, the number of users is a good metrics, but I think it's going to be a lot of people are going to use AI services without even knowing they're using it, right? You know, I think a lot of the applications are being already built on top of OpenAI, and then they are kind of, you know, help people to do marketing, legal documents, you know, so they're already inherently OpenAI kind of the users already. So I think yeah. >> Well, Howie, we've got to wrap, but I really appreciate you coming on. I want to give you a last minute to wrap up here. In your experience, and you've seen many waves of innovation. You've even had your hands in a lot of the big waves past three inflection points. And obviously, machine learning you're doing now, you're deep end. Why is this Supercloud movement, this wave of Supercloud and the discussion of this next inflection point, why is it so important? For the folks watching, why should they be paying attention to this particular moment in time? Could you share your super clip on Supercloud? >> Howie: Right. So this is simple from my point of view. So why do you even have cloud to begin with, right? IT is too complex, too complex to operate or too expensive. So there's a newer model. There is a better model, right? Let someone else operate it, there is elasticity out of it, right? That's great. Until you have multiple vendors, right? Many vendors even, you know, we're talking about kind of how to make multiple vendors look like the same, but frankly speaking, even one vendor has, you know, thousand services. Now it's kind of getting, what Kid was talking about what, cloud chaos, right? It's the evolution. You know, the history repeats itself, right? You know, you have, you know, next great things and then too many great things, and then people need to sort of abstract this out. So it's almost that you must do this. But I think how to abstract this out is something that at this time, AI is going to help a lot, right? You know, like I mentioned, right? A lot of the abstraction, you don't have to think about API anymore. I bet 10 years from now, you know, IT is one language away, not API away. So think about that world, right? So Supercloud in, in my opinion, sure, you kind of abstract things out. You have, you know, consistent layers. But who's going to do that? Is that like we all agreed upon the model, agreed upon those APIs? Not necessary. There are certain, you know, truth in that, but there are other truths, let bots take care of, right? Whether you know, I want some X happens, whether it's going to be done by Azure, by AWS, by GCP, bots will figure out at a given time with certain contacts with your security requirement, posture requirement. I'll think that out. >> John: That's awesome. And you know, Dave, you and I have been talking about this. We think scale is the new ratification. If you have first mover advantage, I'll see the benefit, but scale is a huge thing. OpenAI, AWS. >> Howie: Yeah. Every day, we are using OpenAI. Today, we are labeling data for them. So you know, that's a little bit of the- (laughs) >> John: Yeah. >> First mover advantage that other people don't have, right? So it's kind of scary. So I'm very sure that Google is a little bit- (laughs) >> When we do our super AI event, you're definitely going to be keynoting. (laughs) >> Howie: I think, you know, we're talking about Supercloud, you know, before long, we are going to talk about super intelligent cloud. (laughs) >> I'm super excited, Howie, about this. Thanks for coming on. Great to see you, Howie Xu. Always a great analyst for us contributing to the community. VP of Machine Learning and Zscaler, industry legend and friend of theCUBE. Thanks for coming on and sharing really, really great advice and insight into what this next wave means. This Supercloud is the next wave. "If you're not on it, you're driftwood," says Pat Gelsinger. So you're going to see a lot more discussion. We'll be back more here live in Palo Alto after this short break. >> Thank you. (upbeat music)

>>no real filter and that kind of stuff. But you're also an entrepreneur, right? And you know the business, you've been in software, you detect business. I'm instructing you get a lot of pictures, this entertainment business on our show, we're a bubble. We don't do a lot of tech deals that were talking because it's boring tv tech people love tech consumers love the benefit of text. No consumer opens up their iphone and says, oh my gosh, I love the technology behind my, what's it been like being on the shark tank? You know, filming is fun and hang out just fun and it's fun to be a celebrity at first your head gets really big and you get a really good tables at restaurants and who says texas has got a little possessed more skin in the game today in charge of his destiny. Great robert Herjavec. No, these two stars cube alumni >>welcome back to the cubes coverage of A W. S. Public sector seven. I'm john for your host of the cube got a great segment here on healthcare startup accelerators of course. Sandy carter is co hosting media. This one Vice President Aws. She's awesome on the cuBA and jennifer Blumenthal co founder and C of one record entrepreneur, very successful. Thanks for coming on jennifer. Thank good to see you. Sandy thanks for joining me again. You >>are most welcome, >>jennifer. Before we get into the whole accelerated dynamic, just take a minute to explain what you guys do. One record. >>Sure. So one record is a digital health company that enables users to access aggregate and share their healthcare information. So what that means is we help you as a person get your data and then we also help companies who would like to have workflows were consumers in the loop to get their data. So whether they're sharing it with a provider, researcher payer. >>So, Sandy, we've talked about this amazon web services, healthcare accelerator cohort batches. What do you call cohort batches? Cohorts explain what's going on with the healthcare accelerator? >>Yeah. So, um, we decided that we would launch and partner an accelerator program and accelerator program just provides to a start up a little bit extra technical help. A little bit extra subject matter expertise and introductions to funders. And so we decided we were going to start one for health care. It's one of the biggest disruptive industries in public sector. Um, and so we weren't sure how it's gonna go. We partnered with Kids X. Kids X is part of the Los Angeles system for medical. And so we put out a call for startups and we had 427 startups, we were told on average and accelerating it's 50-100. So we were blown away 31 different countries. So it was really amazing. And then what we've been doing is down selecting and selecting that Top 10 for our first cohort. So we're going from 427 down to 10. And so obviously we looked at the founders themselves to see the quality of the leadership of the company, um the strength of their technology and the fit of the technology into the broader overall healthcare and healthcare ecosystem. And so we were thrilled that jennifer and one record was one of the top 10 start ups in this space that we chose to be in the, in the cohort. And so now we're going to take it to the six weeks intensive where we'll do training, helping them with AWS, provide them A W. S. Credits and then Kid X will also provide some of the health care uh subject matter >>expertise as well. Can I get some of those credits over here to maybe? >>Yes, you can actually, you can talk to me don you can't >>Talk to me, Jennifer, I gotta ask you. So you're an entrepreneur. So doing start doing cos it's like a roller coaster. So now to make the top 10 but also be in the area of his accelerator, it's a partnership, right? You're making a bet. What's your take on all this? >>Well, we've always been partners with a W. S. We started building on AWS in the very beginning. So when I was setting up the company a huge decision early on with infrastructure and when I saw the launch of the accelerator, I had to apply because we're at the point in the company that we're growing and part of growing is growing with the VW. So I was really excited to take advantage of that opportunity and now in the accelerator, it's more of thinking about things that we weren't thinking about the services that we can leverage to fill in the gaps within our platform so we can meet our customers where they are >>using award winning MSP cloud status city, your partners, great relationship with the ecosystem. So congratulations Sandi. What's the disruption for the healthcare? Because right now education and health care, the two top areas we're seeing and we're reporting on where cloud scale developed two point or whatever buzzword digital transformation you want to use is impacting heavily healthcare industry. There's some new realities. What's your, what's your vision, what's your view? >>Hey john before she does that, I have to give a plug to Claudius city because they just made premier partner as well, which is a huge deal. Uh and they're also serving public sector. So I just wanted to make sure that you knew that too. So you can congratulate. Go ahead, jennifer >>Well, so if I zoom in, I think about a P. I. S. Every day, that's what I think about and I think about microservices. So for me and for one record, what we think about is legislation. So 21st century Cures act says that you as a consumer have to be able to access your healthcare data from both your providers and from your players and not just your providers, but also the underlying technology vendors and H. I. E. S. H. I am and it's probably gonna extend to really anyone who plays within the healthcare ecosystem. So you're just going to see this explosion of A. P. I. S. And we're just your one of that. I mean for the payers that we went into effect on july 1st. So I mean when you think about the decentralization of healthcare where healthcare is being delivered plus an api economy, you're just going to have a whole new model developing and then throwing price transparency and you've got a whole new cake. >>I'm smiling because I love the peacocks. In fact, last night I shouldn't have tweeted this but there's a little tweet flames going on around A. P. Is being brittle and all this stuff and I said, hey developer experience about building great software apps are there for you. It's not a glue layer by itself. You got to build software around the so kind of a little preaching to the younger generation. But this health care thing is huge because think about like old school health care, it was anti ap I was also siloed. So what's your take on has the culture is changing health care because the user experience, I want my records, I want my privacy, I want to maintain everything confidential but access. That's hard. >>I think well health care to be used to just be paper was forget about a. P. I. Is it was just paper records. I think uh to me you think about uh patient journey, like a patient journey starts with booking an appointment and then everything after that is essentially an api call. So that's how I think about it is to all these micro transactions that are happening all the time and you want your data to go to your health care provider so they can give you the proper care, you want your data to go to your pair so they can pay for your care and then those two stakeholders want your data so that they can provide the right services at the right time to the right channel. And that is just a series of api calls that literally sits on a platform. >>What's interesting, I'd love to get your take on the where you think the progress bar is in the industry because Fintech has shown the way you got defy now behind a decentralized finance, health care seems to be moving on in a very accelerated rate towards that kind of concept of cloud, scale, decentralization, privacy. >>Yeah, I mean, that's a big question, what's interesting to me around that is how healthcare stakeholders are thinking about where they're providing care. So as they're buying up practices primary care specialty care and they're moving more and more outside of the brick and mortar of the health care system or partnering with your startups. That's really where I think you're going to see a larger ecosystem development, you could just look at CVS and walmart or the dollar store if they're going to be moving into health care, what does that look like? And then if you're seeking care in those settings, but then you're going to Mayo clinic or Kaiser permanente, there's so many new relationships that are part of your hair circle >>delivery is just what does that even mean now, delivery of health >>care. It's wherever you it's like the app economy you want to ride right now, you want a doctor right now, that's where we're heading its ease of use. >>This is this exciting startups, changing the game. Yes, I love it. I mean, this is what it's all about this health >>Care, this is what it's all about. And if you look at the funding right now from VCS, we're seeing so much funding pour into health care, we were just looking at some numbers and in the second quarter alone, the funding went up almost 700%. And the amount of funding that is pouring into companies like jennifer's company to really transform healthcare, 30% of it is going into telehealth. So when you talked about, you know, kind of ai at the edge, getting the right doctor the right expert at the right time, we're seeing that as a big trend in healthcare to >>well jennifer, I think the funding dynamics aside the opportunity for market total addressable market is massive when the application is being decomposed, you got front end, whether it's telemedicine, you got the different building blocks of healthcare being radically reconfigured. It's a re factoring of healthcare. Yeah, >>I think if you just think about where we're sitting today, you had to use an app to prove proof of vaccination. So this is not just national, this is a global thing to have that covid wallet. We at one record have a covid wallet. But just a couple years from now, I need more than just by covid vaccination. I need all my vaccinations. I need all my lab results. I need all my beds. It's opening the door for a new consumer behavior pattern, which is the first step to adoption for any technology. >>So somebody else covid wallet. So I need >>that was California. Did the, did a version of we just have a pen and it's pretty cool. Very handy. I should save it to my drive. But my phone, but I don't jennifer, what's the coolest thing you're working on right now because you're in the middle of all the action. >>I get very excited about the payer app is that we're working on. So I think by the end of the month we will be connected to almost to all the blues in the United States. So I'm very excited when a user comes into the one record and they're able to get their clinical data from the provider organization and then their clinical financial and formulary data from their payers because then you're getting a complete view, You're getting the records for someone who gave you care and you're getting the records from someone who paid for your care. And that's an interesting thing that's really moving towards a complete picture. So from a personal perspective that gets exciting. And then from a professional perspective, it's really working with our partners as they're using our API s to build out workflows and their applications. >>It's an api economy. I'd like to ask you to on the impact side to the patient. I hear a lot of people complaining that hey, I want to bring my records to the doctor and I want to have my own control of my own stuff. A lot of times, some doctors don't even know other historical data points about a patient that could open up a diagnosis and, or care >>or they can't even refer you to a doctor. Most doctors really only refer within a network of people that they know having a provider directory that allows doctors refer, having the data from different doctors outside of their, you know, I didn't really allows people to start thinking beyond just their little box. >>Cool. Well, great to have you on and congratulations on being in the top 10 saying this is a wonderful example of how the ecosystem where you got cloud city, your MSP. You mentioned the shout out to them jerry Miller and his team by working together the cloud gives you advantages. So I have to ask, we look at amazon cloud as an entrepreneur. It's kind of a loaded question, but I'm going to ask it. I love it. >>You always do it >>when you look at amazon, what do you see as opportunities as an entrepreneur? Because I'll see the easy ones. They have computing everything else. But like what's the, what does cloud do for you as an entrepreneur? What does it, what does it make you do? >>Yeah. So for been working with jerry since the beginning for me when I think about it, it's really the growth of our company. So when we start building, we really just thinking about it from a monolithic build and we move to microservices and amazon has been there every step of the way to support us as that. And now, you know, the things that I'm interested in are specifically health lake and anything that's NLP related that we could plug into our solution for when we get data from different sources that are coming in really unstructured formats and making it structured so that it's searchable for people and amazon does that for us with their services that we can add into the applications. >>Yeah, we announced that data health like and july it has a whole set of templates for analytics, focused on health care as well as hip hop compliance out of the box as well. >>The I think I think that's what's important is people used to think application first. Now it's creating essentially a data lake, then analytics and then what applications you build on top of that. And that's how our partners think about it and that's how we try and service them using amazon as our problem. So >>you're honing in on the value of the data and how that conflicts and then work within the whatever application requests might come >>in. Yes, >>it's interesting. You know, we had an event last month and jerry Chen from Greylock partners came on and gave a talk called castles in the cloud. He's gonna be cute before. He's a, he's a veces, they talk about moats and competitive manage so having a moat, The old school perimeter moz how cloud destroyed that. He's like, no, now the castles are in the cloud, he pointed snowflake basically data warehouse in the cloud red shifts there too. But they can be successful. And that's how the cloud, you could actually build value, sustainable value in the cloud. If you think that way of re factoring not just hosting a huge, huge, huge thing. >>I think the only thing he, this was customer service because health care is still very personal. So it's always about how you interact with the end user and how you can help me get to where they need to be going >>and what do you see that going? Because that's, that's a good point. >>I think that is a huge opportunity for any new company that wants to enter healthcare, customer service as a service in health care for all the different places that health care is going to be delivered. Maybe there's a company that I don't know about, but when they come out, I'd like to meet them. >>Yeah, I mean, I can't think of one cover that can think of right now. This is what I would say is great customer service for health care. >>And if there is one out there contacted me because I want to talk to you about AWS. >>Yeah. And you need the app from one record that make it all >>happen. That's where Omni channel customer service across all health care entities. Yeah, that's >>a great billion dollar idea for someone listening to our show right now. >>Right, alright. So saying they had to give you the opportunity to talk more because this is a great example of how the world's very agile. What's the next step for the AWS Healthcare accelerator? Are there more accelerators? Do you do it by vertical? >>What happens next? So, with the healthcare accelerator, this was our first go at the accelerator. So, this is our first set of cohorts, Of course, all 427 companies are going to get some help from a W. S. as well. We also you'll love this john We also did a space accelerator. Make sure you ask Clint about that. So we have startups that are synthesizing oxygen on mars to sending an outpost box to the moon. I mean, it's crazy what these startups are doing. Um, and then the third accelerator we started was around clean energy. So sustainability, we sold that one out to, we had folks from 66 different countries participate in that one. So these have been really successful for us. So it reinvent. When we talk again, we'll be announcing a couple of others. So right now we've got healthcare, space, clean energy and we'll be announcing a couple other accelerators moving forward. >>You know, it's interesting, jennifer the pandemic has changed even our ability to get stories. Just more stories out there now. So you're seeing kind of remote hybrid connections, ap ideas, whether it's software or remote interviews or remote connections. There's more stories being told out there with digital transformation. I mean there wasn't that many before pandemic has changed the landscape because let's face it, people were hiding some really bad projects behind metrics. But when you pull the pandemic back and you go, hey, everyone's kind of emperors got no clothes on. Those are bad projects. Those are good projects that cloud investment worked or I didn't have a cloud investment. They were pretty much screwed at that point. So this is now a new reality of like value, you can't show me value. >>It's crazy to me when I meet people who tell me like we want to move to the cloud of like, why are you not on the cloud? Like this really just blows my life. Like I don't understand why you have on prem or while you did start on the cloud, this is more for larger organizations, but younger organizations, you know, the first thing you have to do, it's set up that environment. >>Yeah. And then now with the migration plans and seeing here, uh whereas education or health care or other verticals, you've got, now you've got containers to give you that compatibility and then you've got kubernetes and you've got microservices, you've got land. Uh I mean, come on, that's the perfect storm innovation. There's no excuses in my opinion. So, you know, if you're out there and you're not leveraging it, then you're probably gonna be out of business. That's my philosophy. Thank you for coming up. Okay. Sandy, thank you. Thank you, john Okay. Any of his coverage here, summit here in D. C. I'm john ferrier. Thanks for watching. Mm >>mm mm mhm. I have been in the software and technology industry for over 12 years now, so I've had >>the opportunity

>> live from San Francisco, celebrating 10 years of high tech coverage. It's the Cube covering Veum, World 2019 brought to you by the M Wear and its ecosystem partners. >> Hello, Welcome back, everyone to the Cubes Live coverage of the Emerald 2019. I'm John Career with Lycos Day, Volante Dave. 10 years covering the Q Weird Mosconi and 2010 boy Lots changed, but >> it's still the >> platform that Palmer Ritz laid out. But the stuff filling in 10 years later. >> Okay, you call that software mainframe and Robin came in so I can't call Mainframe Way >> Have leaders from PM Wears Largest business unit. The Cloud Platform Business Kid Colbert to CTO and Christmas R S v P and General Manager Guys, Thanks for coming on The key. Appreciate. >> Yeah, that's for having us. The >> world's your business units smoking hot. It's very popular, like you run around doing meetings. Cloud platform is the software model that's 10 years later actually happening at scale. Congratulations. What's the What's the big news? What's the big conversation for you guys? >> Yeah, the biggest news this week is the announcement of project specific, and, um, it's about taking the platform a Jess, um, hundreds of thousands of customers on it and bringing together communities were just now very popular with the developers and that black form together so that operators, on the one hand, can just deal with the platform they love. And the developers can deal with the kubernetes layer that they love. >> It's interesting to watch because, you know, the whole end user computing stack that was laid out 10 years ago is actually happening now, Assassin see, sass business models. We all see the and half of them is on the success of Cloud. But interesting to see kubernetes, which we've been following since the report started. Open stack days. You saw that emerging. Everyone kind of saw that. And it really became a nice layer. And the industry just create as a de facto. Yeah, you guys were actually driving that more forward. So congratulations on that. >> That's sitting it >> natively in V sphere is interesting because you guys spend a ton of time. This is a core product for you guys. So you're bringing something native into V sphere? I'm sure there's a lot of debates internally how to do that, kid. What's that? What is the relevance workers. You guys have a lot of efficiencies and be severe, but bring in kubernetes is gonna give you some new things. What, >> So the thinking is really you know, it's Christmas mentioning. How do we take this proven platform? Move it forward. Customers have moved millions of work clothes on top of the sphere, operate them in production, the Prussian great capabilities, and so they'd be able to be very successful in that. And so the question is, how do we help them move forward in the kubernetes? You know, you mentioned Crew readies is still fairly young, the ecosystem around. It's still somewhat immature, still growing right, and it's a very different environment than what folks are used to who used the sphere. So there's a big challenge that customers have around managing multiple environments. All the training that's different, all the tools that are different so we can actually take their investments. They've already made into V sphere leverage and extend those into the kubernetes world that's really powerful. We'll help our customers take all these millions of workloads and move them forward. It's >> interesting because we were always speculating about being where I started Jerry Chan when he was on yesterday. He's been of'em where since early days, you know, but looking at VM where when they went to their you guys went back to your core When we be cloud air kind of win its way and then you deal them is on since the stock price has been going great, So great chair older takeover value there. But you got clarity around what cloud was. And as you look at the operator target audience, you guys have the operators and the devil and ops is critical. So you guys have been operating a lot of work, Liz and I think this is fascinating. So the role of containers is super relevant because you got V EMS and containers. So again, the debate continues. >> Well, I think >> Tainer is wrong. Where Bond, It's interesting conversation because kubernetes is orchestrating all that >> while the snarky treat tweet Oh day and you guys feel free to come. It was Oh, I thought we started launch pivotal. So we didn't have to run containers on virtual machines. Yeah, we know that people run containers on bare metal. They run containers and virtual machines, but >> yeah, It's a debate that that we hear pop up on the on the snarky Twitter feeds and so forth. We'll talk to customers about it. You know, this whole VM versus container debate, I think, really misses the point because it's not really about that. What it's about is how do I actually operate? These were close in production, right? This kind of this three pillows we talk about build, run, manage. Custer's want to accelerate that They won't do that with enterprise, great capabilities with security. And so that's where it really gets challenging. And I think you know, we've built this amazing ecosystem around desire to achieve that. And so that's what we're taking forward here. And, yes, the fact that we're using fertilization of the covers, that's an implementation detail. Almost. What's more, valuables? All the stuff above that the manageability, the operational capabilities. That's a real problem. It seems to >> me, to the business impact because, okay, people going to go to the cloud, they're gonna build cloud native acts. But you've got all these incumbent companies trying not to get disrupted to trying to find new opportunities, playing offense and defense at the same time, they need tooling to be able to do that. They don't want to take their e r p ap and stick it in the cloud, right? They want to modernize it. And you know you're not gonna build that overnight in the cloud anyway, so they need help. >> That's the the key move that we made here. If you if you think about it, customers don't have kubernetes experts right today and most of them in their journey to the mortar naps. They're saying, Hey, we need to set up two stacks. At least we are if we immerse stack that we love. And now communities are developers laws. So we have to stand up and they don't have any in house experts to do that right? And with this one move, we have actually collapsed it back to one stack. >> Yeah, I think it's a brilliant move. Actually, it's brilliant because the Dev ops ethos has proven everyone wants to be there, all right. And the question is, who's leading? Who is lagging? So ops has traditionally lagged. If you look at it from the developer standpoint, you guys have not been lagging on the we certainly have tons of'em virtualization been standardized. Its unifying. Yeah, the two worlds together, and it really as we've been calling it cloud two point. Oh, because if you look at what hybrid really is, it's cloud two point. Oh, yeah. Cloud one data was Dev Ops Storage and compute Amazon. You're born in the cloud. We we have no I t department 50 people. Why would we ever and developers are the operators? Yeah, so we shall. Enterprise scale. It's not that easy. So I love to get your thoughts on how you guys would frame the cloud two point. Oh, Visa vi. If cloud one does storage and compute and Amazon like scale, what is cloud to point out to you? >> Yeah, well, I think so. Let's talk about the cloud journey. I think that's what you're getting at here. So here's how it discuss it with customers. You are where you are today. You have your existing apse. A lot of them are monolithic. You're slow to update. Um, you know, so forthright. And then you have some of the cloud NATO nirvana over here. We're like everything's re architected. It's Micro Service's got all these containers off, so >> it doesn't run my business >> well, yeah, well, that's what I want to get to. I think the challenge, the challenge is it's a huge amount of effort to get there, right, All the training we're talking about, all the tooling and the all the changes there, and people tend to look at. This is a very binary thing, right that you're there. Here where you are, you're in the club, New Nirvana. People don't often talk about what's in the middle and the fact that it's a spectrum. And I think what we used to get a V M, where is like, let's meet customers where they are, You know, I think one of the big realizations we had, it's not. Everyone needs to get every single application on this far side over here. Some halfs, your pieces, whatever you know, it's fine to get them a little bit of the way there, and so one of the things that we saw with the M A coordinated us, for example, was that people there was a pent up demand to move to the public cloud. But it was challenging because to go from a visa environment on Prem to an eight of US native environment to change a bunch of things that tooling changes like the environment a little bit different, but with a mark, our native us, there's no modifications at all. You just little evey motion it. And some people have you motioning things like insanely fast now, without modifying the half you can't get you know something you have to suddenly better scalable. But you get other cloud benefits. You get things like, Oh, my infrastructure is dynamic. I can add host dynamically only pay for what I need. Aiken consume this as a service. And so we help moving. We have to move there. There were clothes a little bit in the middle of the spectrum there, and I think what we're doing with Project Pacific and could realise is the same thing. They start taking advantage of these great kubernetes capabilities for their existing APs without modification. So again, kind of moving them further in that middle spectrum and then, you know, for the absolute really make a difference to their business. They can put in the effort to get all the way over there, >> and we saw that some of the evidence of some challenges of that shiny new trend within the dupe ecosystem. Big data objects to army. Who doesn't love that concept, right? Yeah, map produced. But what happened was is that the infrastructure costs on the personnel human capital cost was so massive that and then cloud cloud came along and >> just go out. There is also the other point about just just just a bespoke tooling that >> technology, right, Then the disruptions to create, you know to that, then the investments that it takes. Two >> you had a skill and you had a skills gap in terms of people have been. So that brings us back to So how do you address that problem? Because most of the audience out here, not developers. Yeah. Yeah. Total has the developers connection. So >> this is one of the really cool things about Pacific that what we've done with Pacific when you look at it from an I T. Operations, one of you that person sees v sphere the tool they already know and use understand it. Well, when a developer looks at it, they see kubernetes. And so this is two different viewpoints. Got like, you know, the blind men around the elephant. But, um but the thing is is actually a singular thing in the back end, right? You know, they have these two different views. And so the cool thing about us, we can actually bring items and developers together that they can use their own language tools process. But there's a common thing that they're talking about. They have common visibility into that, and that's super, super powerful. And when you look at, it also is happening on the kubernetes side is fully visible in the V's here side. So all these tools that already work against the sphere suddenly light up and support kubernetes automatically. So again, without any work, we suddenly get so much more benefit. >> And the category Buster's, they're going on to that. You're changing your taking software approach that your guys No, you're taking it to the software developer world. It's kind of changing the game. One of things. I want to get your thoughts on Cloud to point out because, you know, if computing storage was cloud one dato, we're seeing networking and security and data becoming critical ingredients that are problems statement areas people are working on. Certainly networking you guys are in that. So as cloud chip one is gonna take into the fact that messy middle between, you know, I'm on here and then I want the Nirvana, as always, the origination story and the outcomes and stories. Always great. But the missing messy middle. As you were pointing out, it's hard. How do you guys? >> And if you look at the moves that we made in the Do You know about the big fusion acquisition that remained right, which happened, like a month ago, and it was about preparing the platform, our foray I animal or clothes? So really, what we're trying to do is really make sure that the history of platform is ready for the modern applications, right? I am along one side communities applications, you know, service oriented applications. All of them can land on the same platform and more and more. Whether it's the I am l or other application, they're being written on top of communities that structures code. Yeah, nothing like Jenna's well, so enable incriminating will help us land all the modern applications on top of the same platform that our customers are used to. So it's a huge kind of a inflection point in the industry from my >> wealthy earlier point, every CEO I talked to said, I want to get from point A to point B and I wanna spend a billion dollars to get there. I don't wanna have to hire some systems integrator and outsource to get any there. Show me how I get without, you know, destroying my >> business. How did we meet the customers where they're at, right? Like what? The problem with this, the kind of either or model you're here you're there is that there's a huge opportunity costs. And again, Well, if you will just need a little bit of goodness, they don't need the full crazy nirvana Goodness right? And so we enable them to get that very easily in automated way, right? If you'd just been any time re factoring or thinking through this app that takes months or even a year or more, and so you know that this the speed that we can unleash her The velocity for these customers is >> the benefit of that. Nirvana is always taken out of context because people look at the outcome over over generations and saying, Well, I want to be there but it all starts with a very variable basis in shadow. I used to call it, but don't go in the cloud and do something really small, simple. And then why? This is much more official. I like this stack or this approach. That's ultimately how it gets there. So I got to get I got to get that point for infrastructures code because this is what you're enabling. Envies, fearful when I see I want to get your reaction. This because the world used to be. And I ask Elsa on this years ago, and he kind of validated it. But because he's old school, Intel infrastructure dictated to the applications what it could do based on what it could do. Now it's flipped upside down with cloud platform platform and implies enabling something enabling platform. Whatever you call the APs are dictating for the infrastructure. I need this. That's infrastructure is code. That's kind of what you're saying is that >> I mean, look kubernetes broader pattern time. It said, Hey, I can declare what I want, right, and then the system will take care of it and made in that state. I decided state execution is what it brought to the table, and the container based abs, um, have already been working that way. What this announcement does with Project Pacific is that the BM applications that our customers built in the past they are going to be able to take advantage of the same pattern, just the infrastructure escort declarative and decide state execution That that's going to happen even for the old workload, said our customer service >> and they still do viens. I mean, they're scaled 1000 the way >> they operate the same pattern. I >> mean, Paul Morris doesn't get enough credit for the comedy made in 2010. He called it the hardened top. Do you really care what's underneath if it's working effectively? >> Well, I mean, I think you know the reality today is that even though containers that get all get a lot of coverage and attention, most were close to being provisioned. New workloads even are being provisioning v EMS, right? If you look at AWS, the public clouds, I mean, is the E c to our ah go compute engine. Those service's those VM so once they're getting heavily used. And so the way we look at it, if we want to support everything. And it's just going to give customers a bunch of tools in their tool box. And let's put on used the right tool for the right job. Right? That's what the mentality >> that's really clouds. You know, Chris, I want to get your you know, I want to nail you down on the definition of two point. Uh, what is your version? Come on. We keep dodging around, get it out. Come on. >> I think we touched on all aspects of it. Which one is the interesting, less court allowing the consumer of the cloud to be able to dictate the environment in which the applications will operate and the consumer is defining it or the developers to defining it. In this case, that, to me, is the biggest shift that we have gone through in the Colorado. Yeah, and we're just making our platform come to life to support >> that. We're taking the cube serving. We'll put all together, and we want the community to define it, not us. What does it explain? The honest what it means to be a project and has a project Get into it. An offering? >> I mean, so Project Pacific is vey sphere, right? I mean, this is a massive, rethinking re architecture of Easter. Like pretty much every major subsystem component within Visa has been updated with this effort. Um, what we're doing here is what we've technically announced is actually what we call a technical preview. So saying, Hey, this is technology we're working on. We think it's really interesting We want to share with the public, get the public's feedback, you know, figure out a way on the right direction or not. We're not making any commitment, releasing it or any time frames yet. Um, but so part of that needed a name, right? And so because it is easier, but it's a specific thing. We're doing the feast here, so that's where the project comes from. I think it also gives that, you know, this thing has been a huge effort internally, right? There's a lot of work that's gone into it. So you know, it has some heft and deserves a name Min itself. >> It's Dev Ops to pointed. Your reds bring in. You making your infrastructure truly enable program out from amble for perhaps a tsunami. >> The one thing I would say is we wouldn't announce it as a project if it was not coming soon. I mean, we still are in the process. Getting feedback will turn it on or not. But it it's not something that is way out. Then it's It is going to come. >> It's a clear direction. It's a statement of putting investment into his code and going on to course correct. Get some feedback at exactly. But it's pretty obvious you can go a lot of pain. Oh, yeah, isn't easy button for combat. He's >> easy on the >> future. I think it's a great move. Congratulations. We're big fans of kubernetes. So the guys last night having a little meeting Marriott thinking up the next battle plans for game plan for you guys. So, yeah, I >> thought this is just the tip of the iceberg. We had a lot of really, really cool stuff we're doing. >> We're gonna be following the cloud platform. Your progress? Certainly. Recovering. Cloud two point. Oh, looking at these new categories that are emerging again. The end state is Dev Ops Program ability. Apple cases, the Cube coverage, 10th year covering VM world. We're in the lobby of Mosconi in San Francisco. I'm John Favorite Day Volonte. Thanks for watching

Section 1 of 13 [00:00:00 - 00:10:04] (NOTE: speaker names may be different in each section) Speaker 1: Ladies and gentlemen our program will begin momentarily. Thank you. (singing) This presentation and the accompanying oral commentary may include forward looking statements that are subject to risks uncertainties and other factors beyond our control. Our actual results, performance or achievements may differ materially and adversely from those anticipated or implied by such statements because of various risk factors. Including those detailed in our annual report on form 10-K for the fiscal year ended July 31, 2017 filed with the SEC. Any future product or roadmap information presented is intended to outline general product direction and is not a commitment to deliver any functionality and should not be used when making any purchasing decision. (singing) Ladies and gentlemen please welcome Vice President Corporate Marketing Nutanix, Julie O'Brien. Julie O'Brien: All right. How about those Nutanix .NEXT dancers, were they amazing or what? Did you see how I blended right in, you didn't even notice I was there. [French 00:07:23] to .NEXT 2017 Europe. We're so glad that you could make it today. We have such a great agenda for you. First off do not miss tomorrow morning. We're going to share the outtakes video of the handclap video you just saw. Where are the customers, the partners, the Nutanix employee who starred in our handclap video? Please stand up take a bow. You are not going to want to miss tomorrow morning, let me tell you. That is going to be truly entertaining just like the next two days we have in store for you. A content rich highly interactive, number of sessions throughout our agenda. Wow! Look around, it is amazing to see how many cloud builders we have with us today. Side by side you're either more than 2,200 people who have traveled from all corners of the globe to be here. That's double the attendance from last year at our first .NEXT Conference in Europe. Now perhaps some of you are here to learn the basics of hyperconverged infrastructure. Others of you might be here to build your enterprise cloud strategy. And maybe some of you are here to just network with the best and brightest in the industry, in this beautiful French Riviera setting. Well wherever you are in your journey, you'll find customers just like you throughout all our sessions here with the next two days. From Sligro to Schroders to Societe Generale. You'll hear from cloud builders sharing their best practices and their lessons learned and how they're going all in with Nutanix, for all of their workloads and applications. Whether it's SAP or Splunk, Microsoft Exchange, unified communications, Cloud Foundry or Oracle. You'll also hear how customers just like you are saving millions of Euros by moving from legacy hypervisors to Nutanix AHV. And you'll have a chance to post some of your most challenging technical questions to the Nutanix experts that we have on hand. Our Nutanix technology champions, our MPXs, our MPSs. Where are all the people out there with an N in front of their certification and an X an R an S an E or a C at the end. Can you wave hello? You might be surprised to know that in Europe and the Middle East alone, we have more than 2,600 >> Julie: In Europe and the Middle East alone, we have more than 2,600 certified Nutanix experts. Those are customers, partners, and also employees. I'd also like to say thank you to our growing ecosystem of partners and sponsors who are here with us over the next two days. The companies that you meet here are the ones who are committed to driving innovation in the enterprise cloud. Over the next few days you can look forward to hearing from them and seeing some fantastic technology integration that you can take home to your data center come Monday morning. Together, with our partners, and you our customers, Nutanix has had such an exciting year since we were gathered this time last year. We were named a leader in the Gartner Magic Quadrant for integrated systems two years in a row. Just recently Gartner named us the revenue market share leader in their recent market analysis report on hyper-converged systems. We know enjoy more than 35% revenue share. Thanks to you, our customers, we received a net promoter score of more than 90 points. Not one, not two, not three, but four years in a row. A feat, I'm sure you'll agree, is not so easy to accomplish, so thank you for your trust and your partnership in us. We went public on NASDAQ last September. We've grown to more than 2,800 employees, more than 7,000 customers and 125 countries and in Europe and the Middle East alone, in our Q4 results, we added more than 250 customers just in [Amea 00:11:38] alone. That's about a third of all of our new customer additions. Today, we're at a pivotal point in our journey. We're just barely scratching the surface of something big and Goldman Sachs thinks so too. What you'll hear from us over the next two days is this: Nutanix is on it's way to building and becoming an iconic enterprise software company. By helping you transform your data center and your business with Enterprise Cloud Software that gives you the power of freedom of choice and flexibility in the hardware, the hypervisor and the cloud. The power of one click, one OS, any cloud. And now, to tell you more about the digital transformation that's possible in your business and your industry and share a little bit around the disruption that Nutanix has undergone and how we've continued to reinvent ourselves and maybe, if we're lucky, share a few hand clap dance moves, please welcome to stage Nutanix Founder, CEO and Chairman, Dheeraj Pandey. Ready? Alright, take it away [inaudible 00:13:06]. >> Dheeraj P: Thank you. Thank you, Julie and thank you every one. It looks like people are still trickling. Welcome to Acropolis. I just hope that we can move your applications to Acropolis faster than we've been able to move people into this room, actually. (laughs) But thank you, ladies and gentlemen. Thank you to our customers, to our partners, to our employees, to our sponsors, to our board members, to our performers, to everybody for their precious time. 'Cause that's the most precious thing you actually have, is time. I want to spend a little bit of time today, not a whole lot of time, but a little bit of time talking about the why of Nutanix. Like why do we exist? Why have we survived? Why will we continue to survive and thrive? And it's simpler than an NQ or category name, the word hyper-convergence, I think we are all complicated. Just thinking about what is it that we need to talk about today that really makes it relevant, that makes you take back something from this conference. That Nutanix is an obvious innovation, it's very obvious what we do is not very complicated. Because the more things change, the more they remain the same, so can we draw some parallels from life, from what's going on around us in our own personal lives that makes this whole thing very natural as opposed to "Oh, it's hyper-converged, it's a category, it's analysts and pundits and media." I actually think it's something new. It's not that different, so I want to start with some of that today. And if you look at our personal lives, everything that we had, has been digitized. If anything, a lot of these gadgets became apps, they got digitized into a phone itself, you know. What's Nutanix? What have we done in the last seven, eight years, is we digitized a lot of hardware. We made everything that used to be single purpose hardware look like pure software. We digitized storage, we digitized the systems manager role, an operations manager role. We are digitizing scriptures, people don't need to write scripts anymore when they automate because we can visually design automation with [com 00:15:36]. And we're also trying to make a case that the cloud itself is not just a physical destination. That it can be digitized and must be digitized as well. So we learn that from our personal lives too, but it goes on. Look at music. Used to be tons of things, if you used to go to [inaudible 00:15:55] Records, I'm sure there were European versions of [inaudible 00:15:57] Records as well, the physical things around us that then got digitized as well. And it goes on and on. We look at entertainment, it's very similar. The idea that if you go to a movie hall, the idea that you buy these tickets, the idea that we'd have these DVD players and DVDs, they all got digitized. Or as [inaudible 00:16:20] want to call it, virtualized, actually. That is basically happening in pretty much new things that we never thought would look this different. One of the most exciting things happening around us is the car industry. It's getting digitized faster than we know. And in many ways that we'd not even imagined 10 years ago. The driver will get digitized. Autonomous cars. The engine is definitely gone, it's a different kind of an engine. In fact, we'll re-skill a lot of automotive engineers who actually used to work in mechanical things to look at real chemical things like battery technologies and so on. A lot of those things that used to be physical are now in software in the car itself. Media itself got digitized. Think about a physical newspaper, or physical ads in newspapers. Now we talk about virtual ads, the digital ads, they're all over on websites and so on is our digital experience now. Education is no different, you know, we look back at the kind of things we used to do physically with physical things. Their now all digital. The experience has become that digital. And I can go on and on. You look at retail, you look at healthcare, look at a lot of these industries, they all are at the cusp of a digital disruption. And in fact, if you look at the data, everybody wants it. We all want a digital transformation for industries, for companies around us. In fact, the whole idea of a cloud is a highly digitized data center, basically. It's not just about digitizing servers and storage and networks and security, it's about virtualizing, digitizing the entire data center itself. That's what cloud is all about. So we all know that it's a very natural phenomenon, because it's happening around us and that's the obviousness of Nutanix, actually. Why is it actually a good thing? Because obviously it makes anything that we digitize and we work in the digital world, bring 10X more productivity and decision making efficiencies as well. And there are challenges, obviously there are challenges, but before I talk about the challenges of digitization, think about why are things moving this fast? Why are things becoming digitally disrupted quicker than we ever imagined? There are some reasons for it. One of the big reasons is obviously we all know about Moore's Law. The fact that a lot of hardware's been commoditized, and we have really miniaturized hardware. Nutanix today runs on a palm-sized server. Obviously it runs on the other end of the spectrum with high-end IBM power systems, but it also runs on palm-sized servers. Moore's Law has made a tremendous difference in the way we actually think about consuming software itself. Of course, the internet is also a big part of this. The fact that there's a bandwidth glut, there's Trans-Pacific cables and Trans-Atlantic cables and so on, has really connected us a lot faster than we ever imagined, actually, and a lot of this was also the telecom revolution of the '90s where we really produced a ton of glut for the internet itself. There's obviously a more subtle reason as well, because software development is democratizing. There's consumer-grade programming languages that we never imagined 10, 15, 20 years ago, that's making it so much faster to write- >> Speaker 1: 15-20 years ago that's making it so much faster to write code, with this crowdsourcing that never existed before with Githubs and things like that, open source. There's a lot more stuff that's happening that's outside the boundary of a corporation itself, which is making things so much faster in terms of going getting disrupted and writing things at 10x the speed it used to be 20 years ago. There is obviously this technology at the tip of our fingers, and we all want it in our mobile experience while we're driving, while we're in a coffee shop, and so on; and there's a tremendous focus on design on consumer-grade simplicity, that's making digital disruption that much more compressed in some of sense of this whole cycle of creative disruption that we talk about, is compressed because of mobility, because of design, because of API, the fact that machines are talking to machines, developers are talking to developers. We are going and miniaturizing the experience of organizations because we talk about micro-services and small two-pizza teams, and they all want to talk about each other using APIs and so on. Massive influence on this digital disruption itself. Of course, one of the reasons why this is also happening is because we want it faster, we want to consume it faster than ever before. And our attention spans are reducing. I like the fact that not many people are watching their cell phones right now, but you can imagine the multi-tasking mode that we are all in today in our lives, makes us want to consume things at a faster pace, which is one of the big drivers of digital disruption. But most importantly, and this is a very dear slide to me, a lot of this is happening because of infrastructure. And I can't overemphasize the importance of infrastructure. If you look at why did Google succeed, it was the ninth search engine, after eight of them before, and if you take a step back at why Facebook succeeded over MySpace and so on, a big reason was infrastructure. They believed in scale, they believed in low latency, they believed in being able to crunch information, at 10x, 100x, bigger scale than anyone else before. Even in our geopolitical lives, look at why is China succeeding? Because they've made infrastructure seamless. They've basically said look, governance is about making infrastructure seamless and invisible, and then let the businesses flourish. So for all you CIOs out there who actually believe in governance, you have to think about what's my first role? What's my primary responsibility? It's to provide such a seamless infrastructure, that lines of business can flourish with their applications, with their developers that can write code 10x faster than ever before. And a lot of these tenets of infrastructure, the fact of the matter is you need to have this always-on philosophy. The fact that it's breach-safe culture. Or the fact that operating systems are hardware agnostic. A lot of these tenets basically embody what Nutanix really stands for. And that's the core of what we really have achieved in the last eight years and want to achieve in the coming five to ten years as well. There's a nuance, and obviously we talk about digital, we talk about cloud, we talk about everything actually going to the cloud and so on. What are the things that could slow us down? What are the things that challenge us today? Which is the reason for Nutanix? Again, I go back to this very important point that the reason why we think enterprise cloud is a nuanced term, because the word "cloud" itself doesn't solve for a lot of the problems. The public cloud itself doesn't solve for a lot of the problems. One of the big ones, and obviously we face it here in Europe as well, is laws of the land. We have bureaucracy, which we need to deal with and respect; we have data sovereignty and computing sovereignty needs that we need to actually fulfill as well, while we think about going at breakneck speed in terms of disrupting our competitors and so on. So there's laws of the land, there's laws of physics. This is probably one of the big ones for what the architecture of cloud will look like itself, over the coming five to ten years. Our take is that cloud will need to be more dispersed than they have ever imagined, because computing has to be local to business operations. Computing has to be in hospitals and factories and shop floors and power plants and on and on and on... That's where you really can have operations and computing really co-exist together, cause speed is important there as well. Data locality is one of our favorite things; the fact that computing and data have to be local, at least the most relevant data has to be local as well. And the fact that electrons travel way faster when it's actually local, versus when you have to have them go over a Wide Area Network itself; it's one of the big reasons why we think that the cloud will actually be more nuanced than just some large data centers. You need to disperse them, you need to actually think about software (cloud is about software). Whether data plane itself could be dispersed and even miniaturized in small factories and shop floors and hospitals. But the control plane of the cloud is centralized. And that's the way you can have the best of both worlds; the control plane is centralized. You think as if you're managing one massive data center, but it's not because you're really managing hundreds or thousands of these sites. Especially if you think about edge-based computing and IoT where you really have your tentacles in tens of thousands of smaller devices and so on. We've talked about laws of the land, which is going to really make this digital transformation nuanced; laws of physics; and the third one, which is really laws of entropy. These are hackers that do this for adrenaline. These are parochial rogue states. These are parochial geo-politicians, you know, good thing I actually left the torture sign there, because apparently for our creative designer, geo-politics is equal to torture as well. So imagine one bad tweet can actually result in big changes to the way we actually live in this world today. And it's important. Geo-politics itself is digitized to a point where you don't need a ton of media people to go and talk about your principles and what you stand for and what you strategy for, for running a country itself is, and so on. And these are all human reasons, political reasons, bureaucratic reasons, compliance and regulations reasons, that, and of course, laws of physics is yet another one. So laws of physics, laws of the land, and laws of entropy really make us take a step back and say, "What does cloud really mean, then?" Cause obviously we want to digitize everything, and it all should appear like it's invisible, but then you have to nuance it for the Global 5000, the Global 10000. There's lots of companies out there that need to really think about GDPR and Brexit and a lot of the things that you all deal with on an everyday basis, actually. And that's what Nutanix is all about. Balancing what we think is all about technology and balancing that with things that are more real and practical. To deal with, grapple with these laws of the land and laws of physics and laws of entropy. And that's where we believe we need to go and balance the private and the public. That's the architecture, that's the why of Nutanix. To be able to really think about frictionless control. You want things to be frictionless, but you also realize that you are a responsible citizen of this continent, of your countries, and you need to actually do governance of things around you, which is computing governance, and data governance, and so on. So this idea of melding the public and the private is really about melding control and frictionless together. I know these are paradoxical things to talk about like how do you really have frictionless control, but that's the life you all lead, and as leaders we have to think about this series of paradoxes itself. And that's what Nutanix strategy, the roadmap, the definition of enterprise cloud is really thinking about frictionless control. And in fact, if anything, it's one of the things is also very interesting; think about what's disrupting Nutanix as a company? We will be getting disrupted along the way as well. It's this idea of true invisibility, the public cloud itself. I'd like to actually bring on board somebody who I have a ton of respect for, this leader of a massive company; which itself is undergoing disruption. Which is helping a lot of its customers undergo disruption as well, and which is thinking about how the life of a business analyst is getting digitized. And what about the laws of the land, the laws of physics, and laws of entropy, and so on. And we're learning a lot from this partner, massively giant company, called IBM. So without further ado, Bob Picciano. >> Bob Picciano: Thanks, >> Speaker 1: Thank you so much, Bob, for being here. I really appreciate your presence here- >> Bob Picciano: My pleasure! >> Speaker 1: And for those of you who actually don't know Bob, Bob is a Senior VP and General Manager at IBM, and is all things cognitive and obviously- >> Speaker 1: IBM is all things cognitive. Obviously, I learn a lot from a lot of leaders that have spent decades really looking at digital disruption. >> Bob: Did you just call me old? >> Speaker 1: No. (laughing) I want to talk about experience and talking about the meaning of history, because I love history, actually, you know, and I don't want to make you look old actually, you're too young right now. When you talk about digital disruption, we look at ourselves and say, "Look we are not extremely invisible, we are invisible, but we have not made something as invisible as the public clouds itself." And hence as I. But what's digital disruption mean for IBM itself? Now, obviously a lot of hardware is being digitized into software and cloud services. >> Bob: Yep. >> Speaker 1: What does it mean for IBM itself? >> Bob: Yeah, if you allow me to take a step back for a moment, I think there is some good foundational understanding that'll come from a particular point of view. And, you talked about it with the number of these dimensions that are affecting the way businesses need to consider their competitiveness. How they offer their capabilities into the market place. And as you reflected upon IBM, you know, we've had decades of involvement in information technology. And there's a big disruption going on in the information technology space. But it's what I call an accretive disruption. It's a disruption that can add value. If you were to take a step back and look at that digital trajectory at IBM you'd see our involvement with information technology in a space where it was all oriented around adding value and capability to how organizations managed inscale processes. Thinking about the way they were going to represent their businesses in a digital form. We came to call them applications. But it was how do you open an account, how do you process a claim, how do you transfer money, how do you hire an employee? All the policies of a company, the way the people used to do it mechanically, became digital representations. And that foundation of the digital business process is something that IBM helped define. We invented the role of the CIO to help really sponsor and enter in this notion that businesses could re represent themselves in a digital way and that allowed them to scale predictably with the qualities of their brand, from local operations, to regional operations, to international operations, and show up the same way. And, that added a lot of value to business for many decades. And we thrived. Many companies, SAP all thrived during that span. But now we're in a new space where the value of information technology is hitting a new inflection point. Which is not about how you scale process, but how you scale insight, and how you scale wisdom, and how you scale knowledge and learning from those operational systems and the data that's in those operational systems. >> Speaker 1: How's it different from 1993? We're talking about disruption. There was a time when IBM reinvented itself, 20-25 years ago. >> Bob: Right. >> Speaker 1: And you said it's bigger than 25 years ago. Tell us more. >> Bob: You know, it gets down. Everything we know about that process space right down to the very foundation, the very architecture of the CPU itself and the computer architecture, the von Neumann architecture, was all optimized on those relatively static scaled business processes. When you move into the notion where you're going to scale insight, scale knowledge, you enter the era that we call the cognitive era, or the era of intelligence. The algorithms are very different. You know the data semantically doesn't integrate well across those traditional process based pools and reformation. So, new capabilities like deep learning, machine learning, the whole field of artificial intelligence, allows us to reach into that data. Much of it unstructured, much of it dark, because it hasn't been indexed and brought into the space where it is directly affecting decision making processes in a business. And you have to be able to apply that capability to those business processes. You have to rethink the computer, the circuitry itself. You have to think about how the infrastructure is designed and organized, the network that is required to do that, the experience of the applications as you talked about have to be very natural, very engaging. So IBM does all of those things. So as a function of our transformation that we're on now, is that we've had to reach back, all the way back from rethinking the CPU, and what we dedicate our time and attention to. To our services organization, which is over 130,000 people on the consulting side helping organizations add digital intelligence to this notion of a digital business. Because, the two things are really a confluence of what will make this vision successful. >> Speaker 1: It looks like massive amounts of change for half a million people who work with the company. >> Bob: That's right. >> Speaker 1: I'm sure there are a lot of large customers out here, who will also read into this and say, "If IBM feels disrupted ... >> Bob: Uh hm >> Speaker 1: How can we actually stay not vulnerable? Actually there is massive amounts of change around their own competitive landscape as well. >> Bob: Look, I think every company should feel vulnerable right. If you're at this age, this cognitive era, the age of digital intelligence, and you're not making a move into being able to exploit the capabilities of cognition into the business process. You are vulnerable. If you're at that intersection, and your competitor is passing through it, and you're not taking action to be able to deploy cognitive infrastructure in conjunction with the business processes. You're going to have a hard time keeping up, because it's about using the machines to do the training to augment the intelligence of our employees of our professionals. Whether that's a lawyer, or a doctor, an educator or whether that's somebody in a business function, who's trying to make a critical business decision about risk or about opportunity. >> Speaker 1: Interesting, very interesting. You used the word cognitive infrastructure. >> Bob: Uh hm >> Speaker 1: There's obviously computer infrastructure, data infrastructure, storage infrastructure, network infrastructure, security infrastructure, and the core of cognition has to be infrastructure as well. >> Bob: Right >> Speaker 1: Which is one of the two things that the two companies are working together on. Tell us more about the collaboration that we are actually doing. >> Bob: We are so excited about our opportunity to add value in this space, so we do think very differently about the cognitive infrastructure that's required for this next generation of computing. You know I mentioned the original CPU was built for very deterministic, very finite operations; large precision floating point capabilities to be able to accurately calculate the exact balance, the exact amount of transfer. When you're working in the field of AI in cognition. You actually want variable precision. Right. The data is very sparse, as opposed to the way that deterministic or scorecastic operations work, which is very dense or very structured. So the algorithms are redefining the processes that the circuitry actually has to run. About five years ago, we dedicated a huge effort to rethink everything about the chip and what we made to facilitate an orchestra of participation to solve that problem. We all know the GPU has a great benefit for deep learning. But the GPU in many cases, in many architectures, specifically intel architectures, it's dramatically confined by a very small amount of IO bandwidth that intel allows to go on and off the chip. At IBM, we looked at all 686 roughly square millimeters of our chip and said how do we reuse that square area to open up that IO bandwidth? So the innovation of a GPU or a FPGA could really be utilized to it's maximum extent. And we could be an orchestrator of all of the diverse compute that's going to be necessary for AI to really compel these new capabilities. >> Speaker 1: It's interesting that you mentioned the fact that you know power chips have been redefined for the cognitive era. >> Bob: Right, for Lennox for the cognitive era. >> Speaker 1: Exactly, and now the question is how do you make it simple to use as well? How do you bring simplicity which is where ... >> Bob: That's why we're so thrilled with our partnership. Because you talked about the why of Nutanix. And it really is about that empowerment. Doing what's natural. You talked about the benefits of calm and being able to really create that liberation of an information technology professional, whether it's in operations or in development. Having the freedom of action to make good decisions about defining the infrastructure and deploying that infrastructure and not having to second guess the physical limitations of what they're going to have to be dealing with. >> Speaker 1: That's why I feel really excited about the fact that you have the power of software, to really meld the two forms together. The intel form and the power form comes together. And we have some interesting use cases that our CIO Randy Phiffer is also really exploring, is how can a power form serve as a storage form for our intel form. >> Bob: Sure. >> Speaker 1: It can serve files and mocks and things like that. >> Bob: Any data intensive application where we have seen massive growth in our Lennox business, now for our business, Lennox is 20% of the revenue of our power systems. You know, we started enabling native Lennox distributions on top of little Indian ones, on top of the power capabilities just a few years ago, and it's rocketed. And the reason for that if for any data intensive application like a data base, a no sequel database or a structured data base, a dupe in the unstructured space, they typically run about three to four times better price performance on top of Lennox on power, than they will on top of an intel alternative. >> Speaker 1: Fascinating. >> Bob: So all of these applications that we're talking about either create or consume a lot of data, have to manage a lot of flexibility in that space, and power is a tremendous architecture for that. And you mentioned also the cohabitation, if you will, between intel and power. What we want is that optionality, for you to utilize those benefits of the 3X better price performance where they apply and utilize the commodity base where it applies. So you get the cost benefits in that space and the depth and capability in the space for power. >> Speaker 1: Your tongue in cheek remark about commodity intel is not lost on people actually. But tell us about... >> Speaker 1: Intel is not lost on people actually. Tell us about ... Obviously we digitized Linux 10, 15 years ago with [inaudible 00:40:07]. Have you tried to talk about digitizing AIX? That is the core of IBM's business for the last 20, 25, 30 years. >> Bob: Again, it's about this ability to compliment and extend the investments that businesses have made during their previous generations of decision making. This industry loves to talk about shifts. We talked about this earlier. That was old, this is new. That was hard, this is easy. It's not about shift, it's about using the inflection point, the new capability to extend what you already have to make it better. And that's one thing that I must compliment you, and the entire Nutanix organization. It's really empowering those applications as a catalog to be deployed, managed, and integrated in a new way, and to have seamless interoperability into the cloud. We see the AIX workload just having that same benefit for those businesses. And there are many, many 10's of thousands around the world that are critically dependent on every element of their daily operations and productivity of that operating platform. But to introduce that into that network effect as well. >> Speaker 1: Yeah. I think we're looking forward to how we bring the same cloud experience on AIX as well because as a company it keeps us honest when we don't scoff at legacy. We look at these applications the last 10, 15, 20 years and say, "Can we bring them into the new world as well?" >> Bob: Right. >> Speaker 1: That's what design is all about. >> Bob: Right. >> Speaker 1: That's what Apple did with musics. We'll take an old world thing and make it really new world. >> Bob: Right. >> Speaker 1: The way we consume things. >> Bob: That governance. The capability to help protect against the bad actors, the nefarious entropy players, as you will. That's what it's all about. That's really what it takes to do this for the enterprise. It's okay, and possibly easier to do it in smaller islands of containment, but when you think about bringing these class of capabilities into an enterprise, and really helping an organization drive both the flexibility and empowerment benefits of that, but really be able to depend upon it for international operations. You need that level of support. You need that level of capability. >> Speaker 1: Awesome. Thank you so much Bob. Really appreciate you coming. [crosstalk 00:42:14] Look forward to your [crosstalk 00:42:14]. >> Bob: Cheers. Thank you. >> Speaker 1: Thanks again for all of you. I know that people are sitting all the way up there as well, which is remarkable. I hope you can actually see some of the things that Sunil and the team will actually bring about, talk about live demos. We do real stuff here, which is truly live. I think one of the requests that I have is help us help you navigate the digital disruption that's upon you and your competitive landscape that's around you that's really creating that disruption. Thank you again for being here, and welcome again to Acropolis. >> Speaker 3: Ladies and gentlemen, please welcome Chief Product and Development Officer, Nutanix Sunil Potti. >> Sunil Potti: Okay, so I'm going to just jump right in because I know a bunch of you guys are here to see the product as well. We are a lot of demos lined up for you guys, and we'll try to mix in the slides, and the demos as well. Here's just an example of the things I always bring up in these conferences to look around, and say in the last few months, are we making progress in simplifying infrastructure? You guys have heard this again and again, this has been our mantra from the beginning, that the hotter things get, the more differentiated a company like Nutanix can be if we can make things simple, or keep things simple. Even though I like this a lot, we found something a little bit more interesting, I thought, by our European marketing team. If you guys need these tea bags, which you will need pretty soon. It's a new tagline for the company, not really. I thought it was apropos. But before I get into the product and the demos, to give you an idea. Every time I go to an event you find ways to memorialize the event. You meet people, you build relationships, you see something new. Last night, nothing to do with the product, I sat beside someone. It was a customer event. I had no idea who I was sitting beside. He was a speaker. How many of you guys know him, by the way? Sir Ranulph Fiennes. Few hands. Good for you. I had no idea who I was sitting beside. I said, "Oh, somebody called Sir. I should be respectful." It's kind of hard for me to be respectful, but I tried. He says, "No, I didn't do anything in the sense. My grandfather was knighted about 100 years ago because he was the governor of Antigua. And when he dies, his son becomes." And apparently Sir Ranulph's dad also died in the war, and so that's how he is a sir. But then I started looking it up because he's obviously getting ready to present. And the background for him is, in my opinion, even though the term goes he's the World's Greatest Living Explorer. I would have actually called it the World's Number One Stag, and I'll tell you why. Really, you should go look it up. So this guy, at the age of 21, gets admitted to Special Forces. If you're from the UK, this is as good as it gets, SAS. Six, seven years into it, he rebels, helps out his local partner because he doesn't like a movie who's building a dam inside this pretty village. And he goes and blows up a dam, and he's thrown out of that Special Forces. Obviously he's in demolitions. Goes all the way. This is the '60's, by the way. Remember he's 74 right now. The '60's he goes to Oman, all by himself, as the only guy, only white guy there. And then around the '70's, he starts truly exploring, truly exploring. And this is where he becomes really, really famous. You have to go see this in real life, when he sees these videos to really appreciate the impact of this guy. All by himself, he's gone across the world. He's actually gone across Antarctica. Now he tells me that Antarctica is the size of China and India put together, and he was prepared for -50 to 60 degrees, and obviously he got -130 degrees. Again, you have to see the videos, see his frostbite. Two of his fingers are cut off, by the way. He hacksawed them himself. True story. And then as he, obviously, aged, his body couldn't keep up with him, but his will kept up with him. So after a recent heart attack, he actually ran seven marathons. But most importantly, he was telling me this story, at 65 he wanted to do something different because his body was letting him down. He said, "Let me do something easy." So he climbed Mount Everest. My point being, what is this related to Nutanix? Is that if Nutanix is a company, without technology, allows to spend more time on life, then we've accomplished a piece of our vision. So keep that in mind. Keep that in mind. Now comes the boring part, which is the product. The why, what, how of Nutanix. Neeris talked about this. We have two acts in this company. Invisible Infrastructure was what we started off. You heard us talk about it. How did we do it? Using one-click technologies by converging infrastructure, computer storage, virtualization, et cetera, et cetera. What we are now about is about changing the game. Saying that just like we'd applicated what powers Google and Amazon inside the data center, could we now make them all invisible? Whether it be inside or outside, could we now make clouds invisible? Clouds could be made invisible by a new level of convergence, not about computer storage, but converging public and private, converging CAPEX and OPEX, converging consumption models. And there, beyond our core products, Acropolis and Prism, are these new products. As you know, we have this core thesis, right? The core thesis says what? Predictable workloads will stay inside the data center, elastic workloads will go outside, as long as the experience on both sides is the same. So if you can genuinely have a cloud-like experience delivered inside a data center, then that's the right a- >> Speaker 1: Genuinely have a cloud like experience developed inside the data center. And that's the right answer of predictable workloads. Absolutely the answer of elastic workloads, doesn't matter whether security or compliance. Eventually a public cloud will have a data center right beside your region, whether through local partner or a top three cloud partner. And you should use it as your public cloud of choice. And so, our goal is to ensure that those two worlds are converged. And that's what Calm does, and we'll talk about that. But at the same time, what we found in late 2015, we had a bunch of customers come to us and said "Look, I love this, I love the fact that you're going to converge public and private and all that good stuff. But I have these environments and these apps that I want to be delivered as a service but I want the same operational tooling. I don't want to have two different environments but I don't want to manage my data centers. Especially my secondary data centers, DR data centers." And that's why we created Xi, right? And you'll hear a lot more about this, obviously it's going to start off in the U.S but very rapidly launch in Europe, APJ globally in the next 9-12 months. And so we'll spend some quality time on those products as well today. So, from the journey that we're at, we're starting with the score cloud that essentially says "Look, your public and private needs to be the same" We call that the first instantiation of your cloud architectures and we're essentially as a company, want to build this enterprise cloud operating system as a fabric across public and private. But that's just the starting point. The starting point evolves to the score architecture that we believe that the cloud is being dispersed. Just like you have a public and a private cloud in the core data centers and so forth, you'll need a similar experience inside your remote office branch office, inside your DR data centers, inside your branches, and it won't stop there. It'll go all the way to the edge. All we're already seeing this right? Not just in the army where your forward operating bases in Afghanistan having a three note cluster sitting inside a tent. But we're seeing this in a variety of enterprise scenarios. And here's an example. So, here's a customer, global oil and gas company, has couple of primary data centers running Nutanix, uses GCP as a core public cloud platform, has a whole bunch of remote offices, but it also has this interesting new edge locations in the form of these small, medium, large size rigs. And today, they're in the process of building a next generation cloud architecture that's completely dispersed. They're using one node, coming out on version 5.5 with Nutanix. They're going to use two nodes, they're going to throw us three nods, multicultural architectures. Day one, they're going to centrally manage it using Prism, with one click upgrades, right? And then on top of that, they're also now provisioning using Calm, purpose built apps for the various locations. So, for example, there will be a re control app at the edge, there's an exploration data lag in Google and so forth. My point being that increasingly this architecture that we're talking about is happening in real time. It's no longer just an existing cellular civilization data center that's being replatformed to look like a private cloud and so forth, or a hybrid cloud. But the fact that you're going into this multi cloud era is getting excel bated, the more someone consumes AWL's GCP or any public cloud, the more they're excel bating their internal transformation to this multi cloud architecture. And so that's what we're going to talk about today, is this construct of ONE OS and ONE Click, and when you think about it, every company has a standard stack. So, this is the only slide you're going to see from me today that's a stack, okay? And if you look at the new release coming out, version 5.5, it's coming out imminently, easiest way to say it is that it's got a ton of functionality. We've jammed as much as we can onto one slide and then build a product basically, okay? But I would encourage you guys to check out the release, it's coming out shortly. And we can go into each and every feature here, we'd be spending a lot of time but the way that we look at building Nutanix products as many of you know, it is not feature at a time. It's experience at a time. And so, when you really look at Nutanix using a lateral view, and that's how we approach problems with our customers and partners. We think about it as a life cycle, all the way from learning to using, operating, and then getting support and experiences. And today, we're going to go through each of these stages with you. And who better to talk about it than our local version of an architect, Steven Poitras please come up on stage. I don't know where you are, Steven come on up. You tucked your shirt in? >> Speaker 2: Just for you guys today. >> Speaker 1: Okay. Alright. He's sort of putting on his weight. I know you used a couple of tight buckles there. But, okay so Steven so I know we're looking for the demo here. So, what we're going to do is, the first step most of you guys know this, is we've been quite successful with CE, it's been a great product. How many of you guys like CE? Come on. Alright. I know you had a hard time downloading it yesterday apparently, there's a bunch of guys had a hard time downloading it. But it's been a great way for us not just to get you guys to experience it, there's more than 25,000 downloads and so forth. But it's also a great way for us to see new features like IEME and so forth. So, keep an eye on CE because we're going to if anything, explode the way that we actually use as a way to get new features out in the next 12 months. Now, one thing beyond CE that we did, and this was something that we did about ... It took us about 12 months to get it out. While people were using CE to learn a lot, a lot of customers were actually getting into full blown competitive evals, right? Especially with hit CI being so popular and so forth. So, we came up with our own version called X-Ray. >> Speaker 2: Yup. >> Speaker 1: What does X-Ray do before we show it? >> Speaker 2: Yeah. Absolutely. So, if we think about back in the day we were really the only ACI platform out there on the market. Now there are a few others. So, to basically enable the customer to objectively test these, we came out with X-Ray. And rather than talking about the slide let's go ahead and take a look. Okay, I think it's ready. Perfect. So, here's our X-Ray user interface. And essentially what you do is you specify your targets. So, in this case we have a Nutanix 80150 as well as some of our competitors products which we've actually tested. Now we can see on the left hand side here we see a series of tests. So, what we do is we go through and specify certain workloads like OLTP workloads, database colocation, and while we do that we actually inject certain test cases or scenarios. So, this can be snapshot or component failures. Now one of the key things is having the ability to test these against each other. So, what we see here is we're actually taking a OLTP workload where we're running two virtual machines, and then we can see the IOPS OLTP VM's are actually performing here on the left hand side. Now as we're actually go through this test we perform a series of snapshots, which are identified by these red lines here. Now as you can see, the Nutanix platform, which is shown by this blue line, is purely consistent as we go through this test. However, our competitor's product actually degrades performance overtime as these snapshots are taken. >> Speaker 1: Gotcha. And some of these tests by the way are just not about failure or benchmarking, right? It's a variety of tests that we have that makes real life production workloads. So, every couple of months we actually look at our production workloads out there, subset those two cases and put it into X-Ray. So, X-Ray's one of those that has been more recently announced into the public. But it's already gotten a lot of update. I would strongly encourage you, even if you an existing Nutanix customer. It's a great way to keep us honest, it's a great way for you to actually expand your usage of Nutanix by putting a lot of these real life tests into production, and as and when you look at new alternatives as well, there'll be certain situations that we don't do as well and that's a great way to give us feedback on it. And so, X-Ray is there, the other one, which is more recent by the way is a fact that most of you has spent many days if not weeks, after you've chosen Nutanix, moving non-Nutanix workloads. I.e. VMware, on three tier architectures to Atrio Nutanix. And to do that, we took a hard look and came out with a new product called Xtract. >> Speaker 2: Yeah. So essentially if we think about what Nutanix has done for the data center really enables that iPhone like experience, really bringing it simplicity and intuitiveness to the data center. Now what we wanted to do is to provide that same experience for migrating existing workloads to us. So, with Xtract essentially what we've done is we've scanned your existing environment, we've created design spec, we handled the migration process ... >> Steven: ... environment, we create a design spec. We handle for the migration process as well as the cut over. Now, let's go ahead and take a look in our extract user interface here. What we can see is we have a source environment. In this case, this is a VC environment. This can be any VC, whether it's traditional three tier or hypherconverged. We also see our Nutanix target environments. Essentially, these are our AHV target clusters where we're going to be migrating the data and performing the cut over to you. >> Speaker 2: Gotcha. Steven: The first thing that we do here is we go ahead and create a new migration plan. Here, I'm just going to specify this as DB Wave 2. I'll click okay. What I'm doing here is I'm selecting my target Nutanix cluster, as well as my target Nutanix container. Once I'll do that, I'll click next. Now in this case, we actually like to do it big. We're actually going to migrate some production virtual machines over to this target environment. Here, I'm going to select a few windows instances, which are in our database cluster. I'll click next. At this point, essentially what's occurring is it's going through taking a look at these virtual machines as well as taking a look at the target environment. It takes a look at the resources to ensure that we actually have enough, an ample capacity to facilitate the workload. The next thing we'll do is we'll go ahead and type in our credentials here. This is actually going to be used for logging into the virtual machine. We can do a new device driver installation, as well as get any static IP configuration. Well specify our network mapping. Then from there, we'll click next. What we'll do is we'll actually save and start. This will go through create the migration plan. It'll do some analysis on these virtual machines to ensure that we can actually log in before we actually start migrating data. Here we have a migration, which has been in progress. We can see we have a few virtual machines, obviously some Linux, some Windows here. We've cut over a few. What we do to actually cut over these VMS, is go ahead select the VMS- Speaker 2: This is the actual task of actually doing the final stage of cut over. Steven: Yeah, exactly. That's one of the nice things. Essentially, we can migrate the data whenever we want. We actually hook into the VADP API's to do this. Then every 10 minutes, we send over a delta to sync the data. Speaker 2: Gotcha, gotcha. That's how one click migration can now be possible. This is something that if you guys haven't used this, this has been out in the wild, just for a month or so. Its been probably one of our bestselling, because it's free, bestselling features of the recent product release. I've had customers come to me and say, "Look, there are situations where its taken us weeks to move data." That is now minutes from the operator perspective. Forget where the director, or the VP, it's the line architecture and operator that really loves these tools, which is essentially the core of Nutanix. That's one of our core things, is to make sure that if we can keep the engineer and the architect truly happy, then everything else will be fine for us, right? That's extract. Then we have a lot of things, right? We've done the usual things, there's a tunnel functionality on day zero, day one, day two, kind of capabilities. Why don't we start with something around Prism Central, now that we can do one click PC installs? We can do PC scale outs, we can go from managing thousands of VMS, tens of thousands of VMS, while doing all the one click operations, right? Steven: Yep. Speaker 2: Why don't we take a quick look at what's new in Prism Central? Steven: Yep. Absolutely. Here, we can see our Prism element interface. As you mentioned, one of the key things we added here was the ability to deploy Prism Central very simply just with a few clicks. We'll actually go through a distributed PC scale of deployment here. Here, we're actually going to deploy, as this is a new instance. We're going to select our 5.5 version. In this case, we're going to deploy a scale out Prism Central cluster. Obviously, availability and up-time's very critical for us, as we're mainly distributed systems. In this case we're going to deploy a scale-out PC cluster. Here we'll select our number of PC virtual machines. Based upon the number of VMS, we can actually select our size of VM that we'd deploy. If we want to deploy 25K's report, we can do that as well. Speaker 2: Basically a thousand to tens of thousands of VM's are possible now. Steven: Yep. That's a nice thing is you can start small, and then scale out as necessary. We'll select our PC network. Go ahead and input our IP address. Now, we'll go to deploy. Now, here we can see it's actually kicked off the deployment, so it'll go provision these virtual machines to apply the configuration. In a few minutes, we'll be up and running. Speaker 2: Right. While Steven's doing that, one of the things that we've obviously invested in is a ton of making VM operations invisible. Now with Calm's, what we've done is to up level that abstraction. Two applications. At the end of the day, more and more ... when you go to AWS, when you go to GCP, you go to [inaudible 01:04:56], right? The level of abstractions now at an app level, it's cloud formations, and so forth. Essentially, what Calm's able to do is to give you this marketplace that you can go in and self-service [inaudible 01:05:05], create this internal cloud like environment for your end users, whether it be business owners, technology users to self-serve themselves. The process is pretty straightforward. You, as an operator, or an architect, or [inaudible 01:05:16] create these blueprints. Consumers within the enterprise, whether they be self-service users, whether they'll be end business users, are able to consume them for a simple marketplace, and deploy them on whether it be a private cloud using Nutanix, or public clouds using anything with public choices. Then, as a single frame of glass, as operators you're doing conversed operations, at an application centric level between [inaudible 01:05:41] across any of these clouds. It's this combination of producer, consumer, operator in a curated sense. Much like an iPhone with an app store. It's the core construct that we're trying to get with Calm to up level the abstraction interface across multiple clouds. Maybe we'll do a quick demo of this, and then get into the rest of the stuff, right? Steven: Sure. Let's check it out. Here we have our Prism Central user interface. We can see we have two Nutanix clusters, our cloudy04 as well as our Power8 cluster. One of the key things here that we've added is this apps tab. I'm clicking on this apps tab, we can see that we have a few [inaudible 01:06:19] solutions, we have a TensorFlow solution, a [inaudible 01:06:22] et cetera. The nice thing about this is, this is essentially a marketplace where vendors as well as developers could produce these blueprints for consumption by the public. Now, let's actually go ahead and deploy one of these blueprints. Here we have a HR employment engagement app. We can see we have three different tiers of services part of this. Speaker 2: You need a lot of engagement at HR, you know that. Okay, keep going. Steven: Then the next thing we'll do here is we'll go and click on. Based upon this, we'll specify our blueprint name, HR app. The nice thing when I'm deploying is I can actually put in back doors. We'll click clone. Now what we can see here is our blueprint editor. As a developer, I could actually go make modifications, or even as an in-user given the simple intuitive user interface. Speaker 2: This is the consumers side right here, but it's also the [inaudible 01:07:11]. Steven: Yep, absolutely. Yeah, if I wanted to make any modifications, I could select the tier, I could scale out the number of instances, I could modify the packages. Then to actually deploy, all I do is click launch, specify HR app, and click create. Speaker 2: Awesome. Again, this is coming in 5.5. There's one other feature, by the way, that is coming in 5.5 that's surrounding Calm, and Prism Pro, and everything else. That seems to be a much awaited feature for us. What was that? Steven: Yeah. Obviously when we think about multi-tenant, multi-cloud role based access control is a very critical piece of that. Obviously within the organization, we're going to have multiple business groups, multiple units. Our back's a very critical piece. Now, if we go over here to our projects, we can see in this scenario we just have a single project. What we've added is if you want to specify certain roles, in this case we're going to add our good friend John Doe. We can add them, it could be a user or group, but then we specify their role. We can give a developer the ability to edit and create these blueprints, or consumer the ability to actually provision based upon. Speaker 2: Gotcha. Basically in 5.5, you'll have role based access control now in Prism and Calm burned into that, that I believe it'll support custom role shortly after. Steven: Yep, okay. Speaker 2: Good stuff, good stuff. I think this is where the Nutanix guys are supposed to clap, by the way, so that the rest of the guys can clap. Steven: Thank you, thank you. Okay. What do we have? Speaker 2: We have day one stuff, obviously there's a ton of stuff that's coming in core data path capabilities that most of you guys use. One of the most popular things is synchronous replication, especially in Europe. Everybody wants to do [Metro 01:08:49] for whatever reason. But we've got something new, something even more enhanced than Metro, right? Steven: Yep. Speaker 2: Do you want to talk a little bit about it? Steven: Yeah, let's talk about it. If we think about what we had previously, we started out with a synchronous replication. This is essentially going to be your higher RPO. Then we moved into Metro cluster, which was RPO zero. Those are two ins of the gamete. What we did is we introduced new synchronous replication, which really gives you the best of both worlds where you have very, very decreased RPO's, but zero impact in line mainstream performance. Speaker 2: That's it. Let's show something. Steven: Yeah, yeah. Let's do it. Here, we're back at our Prism Element interface. We'll go over here. At this point, we provisioned our HR app, the next thing we need to do is to protect that data. Let's go here to protection domain. We'll create a new PD for our HR app. Speaker 2: You clearly love HR. Steven: Spent a lot of time there. Speaker 2: Yeah, yeah, yeah. Steven: Here, you can see we have our production lamp DBVM. We'll go ahead and protect that entity. We can see that's protected. The next thing we'll do is create a schedule. Now, what would you say would be a good schedule we should actually shoot for? Speaker 2: I don't know, 15 minutes? Steven: 15 minutes is not bad. But I ... Section 7 of 13 [01:00:00 - 01:10:04] Section 8 of 13 [01:10:00 - 01:20:04] (NOTE: speaker names may be different in each section) Speaker 1: ... 15 minutes. Speaker 2: 15 minutes is not bad, but I think the people here deserve much better than that, so I say let's shoot for ... what about 15 seconds? Speaker 1: Yeah. They definitely need a bathroom break, so let's do 15 seconds. Speaker 2: Alright, let's do 15 seconds. Speaker 1: Okay, sounds good. Speaker 2: K. Then we'll select our retention policy and remote cluster replicate to you, which in this case is wedge. And we'll go ahead and create the schedule here. Now at this point we can see our protection domain. Let's go ahead and look at our entities. We can see our database virtual machine. We can see our 15 second schedule, our local snapshots, as well as we'll start seeing our remote snapshots. Now essentially what occurs is we take two very quick snapshots to essentially see the initial data, and then based upon that then we'll start taking our continuous 15 second snaps. Speaker 1: 15 seconds snaps, and obviously near sync has less of impact than synchronous, right? From an architectural perspective. Speaker 2: Yeah, and that's a nice thing is essentially within the cluster it's truly pure synchronous, but externally it's just a lagged a-sync. Speaker 1: Gotcha. So there you see some 15 second snapshots. So near sync is also built into five-five, it's a long-awaited feature. So then, when we expand in the rest of capabilities, I would say, operations. There's a lot of you guys obviously, have started using Prism Pro. Okay, okay, you can clap. You can clap. It's okay. It was a lot of work, by the way, by the core data pad team, it was a lot of time. So Prism Pro ... I don't know if you guys know this, Prism Central now run from zero percent to more than 50 percent attach on install base, within 18 months. And normally that's a sign of true usage, and true value being supported. And so, many things are new in five-five out on Prism Pro starting with the fact that you can do data[inaudible 01:11:49] base lining, alerting, so that you're not capturing a ton of false positives and tons of alerts. We go beyond that, because we have this core machine-learning technology power, we call it cross fit. And, what we've done is we've used that as a foundation now for pretty much all kinds of operations benefits such as auto RCA, where you're able to actually map to particular [inaudible 01:12:12] crosses back to who's actually causing it whether it's the network, a computer, and so forth. But then the last thing that we've also done in five-five now that's quite different shading, is the fact that you can now have a lot of these one-click recommendations and remediations, such as right-sizing, the fact that you can actually move around [inaudible 01:12:28] VMs, constrained VMs, and so forth. So, I now we've packed a lot of functionality in Prism Pro, so why don't we spend a couple of minutes quickly giving a sneak peak into a few of those things. Speaker 2: Yep, definitely. So here we're back at our Prism Central interface and one of the things we've added here, if we take a look at one of our clusters, we can see we have this new anomalies portion here. So, let's go ahead and select that and hop into this. Now let's click on one of these anomaly events. Now, essentially what the system does is we monitor all the entities and everything running within the system, and then based upon that, we can actually determine what we expect the band of values for these metrics to be. So in this scenario, we can see we have a CPU usage anomaly event. So, normal time, we expect this to be right around 86 to 100 percent utilization, but at this point we can see this is drastically dropped from 99 percent to near zero. So, this might be a point as an administrator that I want to go check out this virtual machine, ensure that certain services and applications are still up and running. Speaker 1: Gotcha, and then also it changes the baseline based on- Speaker 2: Yep. Yeah, so essentially we apply machine-learning techniques to this, so the system will dynamically adjust based upon the value adjustment. Speaker 1: Gotcha. What else? Speaker 2: Yep. So the other thing here that we mentioned was capacity planning. So if we go over here, we can take a look at our runway. So in this scenario we have about 30 days worth of runway, which is most constrained by memory. Now, obviously, more nodes is all good for everyone, but we also want to ensure that you get the maximum value on your investment. So here we can actually see a few recommendations. We have 11 overprovision virtual machines. These are essentially VMs which have more resources than are necessary. As well as 19 inactives, so these are dead VMs essentially that haven't been powered on and not utilized. We can also see we have six constrained, as well as one bully. So, constrained VMs are essentially VMs which are requesting more resources than they actually have access to. This could be running at 100 percent CPU utilization, or 100 percent memory, or storage utilization. So we could actually go in and modify these. Speaker 1: Gotcha. So these are all part of the auto remediation capabilities that are now possible? Speaker 2: Yeah. Speaker 1: What else, do you want to take reporting? Speaker 2: Yeah. Yeah, so I know reporting is a very big thing, so if we think about it, we can't rely on an administrator to constantly go into Prism. We need to provide some mechanism to allow them to get emailed reports. So what we've done is we actually autogenerate reports which can be sent via email. So we'll go ahead and add one of these sample reports which was created today. And here we can actually get specific detailed information about our cluster without actually having to go into Prism to get this. Speaker 1: And you can customize these reports and all? Speaker 2: Yep. Yeah, if we hop over here and click on our new report, we can actually see a list of views we could add to these reports, and we can mix and match and customize as needed. Speaker 1: Yeah, so that's the operational side. Now we also have new services like AFS which has been quite popular with many of you folks. We've had hundreds of customers already on it live with SMB functionality. You want to show a couple of things that is new in five-five? Speaker 2: Yeah. Yep, definitely. So ... let's wait for my screen here. So one of the key things is if we looked at that runway tab, what we saw is we had over a year's worth of storage capacity. So, what we saw is customers had the requirement for filers, they had some excess storage, so why not actually build a software featured natively into the cluster. And that's essentially what we've done with AFS. So here we can see we have our AFS cluster, and one of the key things is the ability to scale. So, this particular cluster has around 3.1 or 3.16 billion files, which are running on this AFS cluster, as well as around 3,000 active concurrent sessions. Speaker 1: So basically thousands of concurrent sessions with billions of files? Speaker 2: Yeah, and the nice thing with this is this is actually only a four node Nutanix cluster, so as the cluster actually scales, these numbers will actually scale linearly as a function of those nodes. Speaker 1: Gotcha, gotcha. There's got to be one more bullet here on this slide so what's it about? Speaker 2: Yeah so, obviously the initial use case was realistically for home folders as well as user profiles. That was a good start, but it wasn't the only thing. So what we've done is we've actually also introduced important and upcoming release of NFS. So now you can now use NFS to also interface with our [crosstalk 01:16:44]. Speaker 1: NFS coming soon with AFS by the way, it's a big deal. Big deal. So one last thing obviously, as you go operationalize it, we've talked a lot of things on features and functions but one of the cool things that's always been seminal to this company is the fact that we all for really good customer service and support experience. Right now a lot of it is around the product, the people, the support guys, and so forth. So fundamentally to the product we have found ways using Pulse to instrument everything. With Pulse HD that has been allowed for a little bit longer now. We have fine grain [inaudible 01:17:20] around everything that's being done, so if you turn on this functionality you get a lot of information now that we built, we've used when you make a phone call, or an email, and so forth. There's a ton of context now available to support you guys. What we've now done is taken that and are now externalizing it for your own consumption, so that you don't have to necessarily call support. You can log in, look at your entire profile across your own alerts, your own advisories, your own recommendations. You can look at collective intelligence now that's coming soon which is the fact that look, here are 50 other customers just like you. These are the kinds of customers that are using workloads like you, what are their configuration profiles? Through this centralized customer insights portal you going to get a lot more insight, not just about your own operations, but also how everybody else is also using it. So let's take a quick look at that upcoming functionality. Speaker 2: Yep. Absolutely. So this is our customer 360 portal, so as [inaudible 01:18:18] mentioned, as a customer I can actually log in here, I can get a high-level overview of my existing environment, my cases, the status of those cases, as well as any relevant announcements. So, here based upon my cluster version, if there's any updates which are available, I can then see that here immediately. And then one of the other things that we've added here is this insights page. So essentially this is information that previously support would leverage to essentially proactively look out to the cluster, but now we've exposed this to you as the customer. So, clicking on this insights tab we can see an overview of our environment, in this case we have three Nutanix clusters, right around 550 virtual machines, and over here what's critical is we can actually see our cases. And one of the nice things about this is these area all autogenerated by the cluster itself, so no human interaction, no manual intervention was required to actually create these alerts. The cluster itself will actually facilitate that, send it over to support, and then support can get back out to you automatically. Speaker 1: K, so look for customer insights coming soon. And obviously that's the full life cycle. One cool thing though that's always been unique to Nutanix was the fact that we had [inaudible 01:19:28] security from day one built-in. And [inaudible 01:19:31] chunk of functionality coming in five-five just around this, because every release we try to insert more and more security capabilities, and the first one is around data. What are we doing? Speaker 2: Yeah, absolutely. So previously we had support for data at rest encryption, but this did have the requirement to leverage self-encrypting drives. These can be very expensive, so what we've done, typical to our fashion is we've actually built this in natively via software. So, here within Prism Element, I can go to data at rest encryption, and then I can go and edit this configuration here. Section 8 of 13 [01:10:00 - 01:20:04] Section 9 of 13 [01:20:00 - 01:30:04] (NOTE: speaker names may be different in each section) Steve: Encryption and then I can go and edit this configuration here. From here I could add my CSR's. I can specify KMS server and leverage native software base encryption without the requirement of SED's. Sunil: Awesome. So data address encryption [inaudible 01:20:15] coming soon, five five. Now data security is only one element, the other element was around network security obviously. We've always had this request about what are we doing about networking, what are we doing about network, and our philosophy has always been simple and clear, right. It is that the problem in networking is not the data plan. Problem in networking is the control plan. As in, if a packing loss happens to the top of an ax switch, what do we do? If there's a misconfigured board, what do we do? So we've invested a lot in full blown new network visualization that we'll show you a preview of that's all new in five five, but then once you can visualize you can take action, so you can actually using our netscape API's now in five five. You can optovision re lands on the switch, you can update reps on your load balancing pools. You can update obviously rules on your firewall. And then we've taken that to the next level, which is beyond all that, just let you go to AWS right now, what do you do? You take 100 VM's, you put it in an AWS security group, boom. That's how you get micro segmentation. You don't need to buy expensive products, you don't need to virtualize your network to get micro segmentation. That's what we're doing with five five, is built in one click micro segmentation. That's part of the core product, so why don't we just quickly show that. Okay? Steve: Yeah, let's take a look. So if we think about where we've been so far, we've done the comparison test, we've done a migration over to a Nutanix. We've deployed our new HR app. We've protected it's data, now we need to protect the network's. So one of the things you'll see that's new here is this security policies. What we'll do is we'll actually go ahead and create a new security policy and we'll just say this is HR security policy. We'll specify the application type, which in this case is HR. Sunil: HR of course. Steve: Yep and we can see our app instance is automatically populated, so based upon the number of running instances of that blueprint, that would populate that drop-down. Now we'll go ahead and click next here and what we can see in the middle is essentially those three tiers that composed that app blueprint. Now one of the important things is actually figuring out what's trying to communicate with this within my existing environment. So if I take a look over here on my left hand side, I can essentially see a few things. I can see a Ha Proxy load balancer is trying to communicate with my app here, that's all good. I want to allow that. I can see some sort of monitoring service is trying to communicate with all three of the tiers. That's good as well. Now the last thing I can see here is this IP address which is trying to access my database. Now, that's not designed and that's not supposed to happen, so what we'll do is we'll actually take a look and see what it's doing. Now hopping over to this database virtual machine or the hack VM, what we can see is it's trying to perform a brute force log in attempt to my MySQL database. This is not good. We can see obviously it can connect on the socket, however, it hasn't guessed the right password. In order to lock that down, we'll go back to our policies here and we're going to click deny. Once we've done that, we'll click next and now we'll go to Apply Now. Now we can see our newly created security policy and if we hop back over to this VM, we can now see it's actually timing out and what this means is that it's not able to communicate with that database virtual machine due to micro segmentation actively blocking that request. Sunil: Gotcha and when you go back to the Prism site, essentially what we're saying now is, it's as simple as that, to set up micro segmentation now inside your existing clusters. So that's one click micro segmentation, right. Good stuff. One other thing before we let Steve walk off the stage and then go to the bathroom, but is you guys know Steve, you know he spends a lot time in the gym, you do. Right. He and I share cubes right beside each other by the way just if you ever come to San Jose Nutanix corporate headquarters, you're always welcome. Come to the fourth floor and you'll see Steve and Sunil beside each other, most of the time I'm not in the cube, most of the time he's in the gym. If you go to his cube, you'll see all kinds of stuff. Okay. It's true, it's true, but the reason why I brought this up, was Steve recently became a father, his first kid. Oh by the way this is, clicker, this is how his cube looks like by the way but he left his wife and his new born kid to come over here to show us a demo, so give him a round of applause. Thank you, sir. Steve: Cool, thanks, Sunil. That was fun. Sunil: Thank you. Okay, so lots of good stuff. Please try out five five, give us feedback as you always do. A lot of sessions, a lot of details, have fun hopefully for the rest of the day. To talk about how their using Nutanix, you know here's one of our favorite customers and partners. He normally comes with sunglasses, I've asked him that I have to be the best looking guy on stage in my keynotes, so he's going to try to reduce his charm a little bit. Please come on up, Alessandro. Thank you. Alessandro R.: I'm delighted to be here, thank you so much. Sunil: Maybe we can stand here, tell us a little bit about Leonardo. Alessandro R.: About Leonardo, Leonardo is a key actor of the aerospace defense and security systems. Helicopters, aircraft, the fancy systems, the fancy electronics, weapons unfortunately, but it's also a global actor in high technology field. The security information systems division that is the division I belong to, 3,000 people located in Italy and in UK and there's several other countries in Europe and the U.S. $1 billion dollar of revenue. It has a long a deep experience in information technology, communications, automation, logical and physical security, so we have quite a long experience to expand. I'm in charge of the security infrastructure business side. That is devoted to designing, delivering, managing, secure infrastructures services and secure by design solutions and platforms. Sunil: Gotcha. Alessandro R.: That is. Sunil: Gotcha. Some of your focus obviously in recent times has been delivering secure cloud services obviously. Alessandro R.: Yeah, obviously. Sunil: Versus traditional infrastructure, right. How did Nutanix help you in some of that? Alessandro R.: I can tell something about our recent experience about that. At the end of two thousand ... well, not so recent. Sunil: Yeah, yeah. Alessandro R.: At the end of 2014, we realized and understood that we had to move a step forward, a big step and a fast step, otherwise we would drown. At that time, our newly appointed CEO confirmed that the IT would be a core business to Leonardo and had to be developed and grow. So we decided to start our digital transformation journey and decided to do it in a structured and organized way. Having clear in mind our targets. We launched two programs. One analysis program and one deployments programs that were essentially transformation programs. We had to renew ourselves in terms of service models, in terms of organization, in terms of skills to invest upon and in terms of technologies to adopt. We were stacking a certification of technologies that adopted, companies merged in the years before and we have to move forward and to rationalize all these things. So we spent a lot of time analyzing, comparing technologies, and evaluating what would fit to us. We had two main targets. The first one to consolidate and centralize the huge amount of services and infrastructure that were spread over 52 data centers in Italy, for Leonardo itself. The second one, to update our service catalog with a bunch of cloud services, so we decided to update our data centers. One of our building block of our new data center architecture was Nutanix. We evaluated a lot, we had spent a lot of time in analysis, so that wasn't a bet, but you are quite pioneers at those times. Sunil: Yeah, you took a lot of risk right as an Italian company- Alessandro R.: At this time, my colleague used to say, "Hey, Alessandro, think it over, remember that not a CEO has ever been fired for having chose IBM." I apologize, Bob, but at that time, when Nutanix didn't run on [inaudible 01:29:27]. We have still a good bunch of [inaudible 01:29:31] in our data center, so that will be the chance to ... Audience Member: [inaudible 01:29:37] Alessandro R.: So much you must [inaudible 01:29:37] what you announced it. Sunil: So you took a risk and you got into it. Alessandro R.: Yes, we got into, we are very satisfied with the results we have reached. Sunil: Gotcha. Alessandro R.: Most of the targets we expected to fulfill have come and so we are satisfied, but that doesn't mean that we won't go on asking you a big discount ... Sunil: Sure, sure, sure, sure. Alessandro R.: On price list. Sunil: Sure, sure, so what's next in terms of I know there are some interesting stuff that you're thinking. Alessandro R.: The next- Section 9 of 13 [01:20:00 - 01:30:04] Section 10 of 13 [01:30:00 - 01:40:04] (NOTE: speaker names may be different in each section) Speaker 1: So what's next, in terms of I know you have some interesting stuff that you're thinking of. Speaker 2: The next, we have to move forward obviously. The name Leonardo is inspired to Leonardo da Vinci, it was a guy that in terms of innovation and technology innovation had some good ideas. And so, I think, that Leonardo with Nutanix could go on in following an innovation target and following really mutual ... Speaker 1: Partnership. Speaker 2: Useful partnership, yes. We surely want to investigate the micro segmentation technologies you showed a minute ago because we have some looking, particularly by the economical point of view ... Speaker 1: Yeah, the costs and expenses. Speaker 2: And we have to give an alternative to the technology we are using. We want to use more intensively AHV, again as an alternative solution we are using. We are selecting a couple of services, a couple of quite big projects to build using AHV talking of Calm we are very eager to understand the announcement that they are going to show to all of us because the solution we are currently using is quite[crosstalk 01:31:30] Speaker 1: Complicated. Speaker 2: Complicated, yeah. To move a step of automation to elaborate and implement[inaudible 01:31:36] you spend 500 hours of manual activities that's nonsense so ... Speaker 1: Manual automation. Speaker 2: (laughs) Yes, and in the end we are very interested also in the prism features, mostly the new features that you ... Speaker 1: Talked about. Speaker 2: You showed yesterday in the preview because one bit of benefit that we received from the solution in the operations field means a bit plus, plus to our customer and a distinctive plus to our customs so we are very interested in that ... Speaker 1: Gotcha, gotcha. Thanks for taking the risk, thanks for being a customer and partner. Speaker 2: It has been a pleasure. Speaker 1: Appreciate it. Speaker 2: Bless you, bless you. Speaker 1: Thank you. So, you know obviously one OS, one click was one of our core things, as you can see the tagline doesn't stop there, it also says "any cloud". So, that's the rest of the presentation right now it's about; what are we doing, to now fulfill on that mission of one OS, one cloud, one click with one support experience across any cloud right? And there you know, we talked about Calm. Calm is not only just an operational experience for your private cloud but as you can see it's a one-click experience where you can actually up level your apps, set up blueprints, put SLA's and policies, push them down to either your AWS, GCP all your [inaudible 01:33:00] environments and then on day one while you can do one click provisioning, day two and so forth you will see new and new capabilities such as, one-click migration and mobility seeping into the product. Because, that's the end game for Calm, is to actually be your cloud autonomy platform right? So, you can choose the right cloud for the right workload. And talk about how they're building a multi cloud architecture using Nutanix and partnership a great pleasure to introduce my other good Italian friend Daniele, come up on stage please. From Telecom Italia Sparkle. How are you sir? Daniele: Not too bad thank you. Speaker 1: You want an espresso, cappuccino? Daniele: No, no later. Speaker 1: You all good? Okay, tell us a little about Sparkle. Daniele: Yeah, Sparkle is a fully owned subsidy of Telecom Italia group. Speaker 1: Mm-hmm (affirmative) Daniele: Spinned off in 2003 with the mission to develop the wholesale and multinational corporate and enterprise business abroad. Huge network, as you can see, hundreds of thousands of kilometers of fiber optics spread between; south east Asia to Europe to the U.S. Most of it proprietary part of it realized on some running cables. Part of them proprietary part of them bilateral part of them[inaudible 01:34:21] with other operators. 37 countries in which we have offices in the world, 700 employees, lean and clean company ... Speaker 1: Wow, just 700 employees for all of this. Daniele: Yep, 1.4 billion revenues per year more or less. Speaker 1: Wow, are you a public company? Daniele: No, fully owned by TIM so far. Speaker 1: So, what is your experience with Nutanix so far? Daniele: Well, in a way similar to what Alessandro was describing. To operate such a huge network as you can see before, and to keep on bringing revenues for the wholesale market, while trying to turn the bar toward the enterprise in a serious way. Couple of years ago the management team realized that we had to go through a serious transformation, not just technological but in terms of the way we build the services to our customers. In terms of how we let our customer feel the Sparkle experience. So, we are moving towards cloud but we are moving towards cloud with connectivity attached to it because it's in our cord as a provider of Telecom services. The paradigm that is driving today is the on-demand, is the dynamic and in order to get these things we need to move to software. Most of the network must become invisible as the Nutanix way. So, we decided instead of creating patchworks onto our existing systems, infrastructure, OSS, BSS and network systems, to build a new data center from scratch. And the paradigm being this new data center, the mantra was; everything is software designed, everything must be easy to manage, performance capacity planning, everything must be predictable and everything to be managed by few people. Nutanix is at the moment the baseline of this data center for what concern, let's say all the new networking tools, meaning as the end controllers that are taking care of automation and programmability of the network. Lifecycle service orchestrator, network orchestrator, cloud automation and brokerage platform and everything at the moment runs on AHV because we are forcing our vendors to certify their application on AHV. The only stack that is not at the moment AHV based is on a specific cloud platform because there we were really looking for the multi[inaudible 01:37:05]things that you are announcing today. So, we hope to do the migration as soon as possible. Speaker 1: Gotcha, gotcha. And then looking forward you're going to build out some more data center space, expose these services Daniele: Yeah. Speaker 1: For the customers as well as your internal[crosstalk 01:37:21] Daniele: Yeah, basically yes for sure we are going to consolidate, to invest more in the data centers in the markets on where we are leader. Italy, Turkey and Greece we are big data centers for [inaudible 01:37:33] and cloud, but we believe that the cloud with all the issues discussed this morning by Diraj, that our locality, customer proximity ... we think as a global player having more than 120 pops all over the world, which becomes more than 1000 in partnerships, that the pop can easily be transformed in a data center, so that we want to push the customer experience of what we develop in our main data centers closer to them. So, that we can combine traditional infrastructure as a service with the new connectivity services every single[inaudible 01:38:18] possibly everything running. Speaker 1: I mean, it makes sense, I mean I think essentially in some ways to summarize it's the example of an edge cloud where you're pushing a micro-cloud closer to the customers edge. Daniele: Absolutely. Speaker 1: Great stuff man, thank you so much, thank you so much. Daniele: Pleasure, pleasure. Thank you. Speaker 1: So, you know a couple of other things before we get in the next demo is the fact that in addition to Calm from multi-cloud management we have Zai, we talked about for extended enterprise capabilities and something for you guys to quickly understand why we have done this. In a very simple way is if you think about your enterprise data center, clearly you have a bunch of apps there, a bunch of public clouds and when you look at the paradigm you currently deploy traditional apps, we call them mode one apps, SAP, Exchange and so forth on your enterprise. Then you have next generation apps whether it be [inaudible 01:39:11] space, whether it be Doob or whatever you want to call it, lets call them mode two apps right? And when you look at these two types of apps, which are the predominant set, most enterprises have a combination of mode one and mode two apps, most public clouds primarily are focused, initially these days on mode two apps right? And when people talk about app mobility, when people talk about cloud migration, they talk about lift and shift, forklift [inaudible 01:39:41]. And that's a hard problem I mean, it's happening but it's a hard problem and ends up that its just not a one time thing. Once you've forklift, once you move you have different tooling, different operation support experience, different stacks. What if for some of your applications that mattered ... Section 10 of 13 [01:30:00 - 01:40:04] Section 11 of 13 [01:40:00 - 01:50:04] (NOTE: speaker names may be different in each section) Speaker 1: What if, for some of your applications that matter to you, that are your core enterprise apps that you can retain the same toolimg, the same operational experience and so forth. And that is what we achieve to do with Xi. It is truly making hybrid invisible, which is a next act for this company. It'll take us a few years to really fulfill the vision here, but the idea here is that you shouldn't think about public cloud as a different silo. You should think of it as an extension of your enterprise data centers. And for any services such as DR, whether it would be dev test, whether it be back-up, and so-forth. You can use the same tooling, same experience, get a public cloud-like capability without lift and shift, right? So it's making this lift and shift invisible by, soft of, homogenizing the data plan, the network plan, the control plan is what we really want to do with Xi. Okay? And we'll show you some more details here. But the simplest way to understand this is, think of it as the iPhone, right? D has mentioned this a little bit. This is how we built this experience. Views IOS as the core, IP, we wrap it up with a great package called the iPhone. But then, a few years into the iPhone era, came iTunes and iCloud. There's no apps, per se. That's fused into IOS. And similarly, think about Xi that way. The more you move VMs, into an internet-x environment, stuff like DR comes burnt into the fabric. And to give us a sneak peek into a bunch of the com and Xi cable days, let me bring back Binny who's always a popular guys on stage. Come on up, Binny. I'd be surprised in Binny untucked his shirt. He's always tucking in his shirt. Binny Gill: Okay, yeah. Let's go. Speaker 1: So first thing is com. And to show how we can actually deploy apps, not just across private and public clouds, but across multiple public clouds as well. Right? Binny Gill: Yeah, basically, you know com is about simplifying the disparity between various public clouds out there. So it's very important for us to be able to take one application blueprint and then quickly deploy in whatever cloud of your choice. Without understanding how one cloud is different. Speaker 1: Yeah, that's the goal. Binny Gill: So here, if you can see, I have market list. And by the way, this market list is a great partner community interest. And every single sort of apps come up here. Let me take a sample app here, Hadoop. And click launch. And now where do you want me to deploy? Speaker 1: Let's start at GCP. Binny Gill: GCP, okay. So I click on GCP, and let me give it a name. Hadoop. GCP. Say 30, right. Clear. So this is one click deployment of anything from our marketplace on to a cloud of your choice. Right now, what the system is doing, is taking the intent-filled description of what the application should look like. Not just the infrastructure level but also within the merchant machines. And it's creating a set of work flows that it needs to go deploy. So as you can see, while we were talking, it's loading the application. Making sure that the provisioning workflows are all set up. Speaker 1: And so this is actually, in real time it's actually extracting out some of the GCP requirements. It's actually talking to GCP. Setting up the constructs so that we can actually push it up on the GCP personally. Binny Gill: Right. So it takes a couple of minutes. It'll provision. Let me go back and show you. Say you worked with deploying AWS. So you Hadoop. Hit address. And that's it. So again, the same work flow. Speaker 1: Same process, I see. Binny Gill: It's going to now deploy in AWS. Speaker 1: See one of the keys things is that we actually extracted out all the isms of each of these clouds into this logical substrate. Binny Gill: Yep. Speaker 1: That you can now piggy-back off of. Binny Gill: Absolutely. And it makes it extremely simple for the average consumer. And you know we like more cloud support here over time. Speaker 1: Sounds good. Binny Gill: Now let me go back and show you an app that I had already deployed. Now 13 days ago. It's on GCP. And essentially what I want to show you is what is the view of the application. Firstly, it shows you the cost summary. Hourly, daily, and how the cost is going to look like. The other is how you manage it. So you know one click ways of upgrading, scaling out, starting, deleting, and so on. Speaker 1: So common actions, but independent of the type of clouds. Binny Gill: Independent. And also you can act with these actions over time. Right? Then services. It's learning two services, Hadoop slave and Hadoop master. Hadoop slave runs fast right now. And auditing. It shows you what are the important actions you've taken on this app. Not just, for example, on the IS front. This is, you know how the VMs were created. But also if you scroll down, you know how the application was deployed and brought up. You know the slaves have to discover each other, and so on. Speaker 1: Yeah got you. So find game invisibility into whatever you were doing with clouds because that's been one of the complaints in general. Is that the cloud abstractions have been pretty high level. Binny Gill: Yeah. Speaker 1: Yeah. Binny Gill: Yeah. So that's how we make the differences between the public clouds. All go away for the Indias of ... Speaker 1: Got you. So why don't we now give folks ... Now a lot of this stuff is coming in five, five so you'll see that pretty soon. You'll get your hands around it with AWS and tree support and so forth. What we wanted to show you was emerging alpha version that is being baked. So is a real production code for Xi. And why don't we just jump right in to it. Because we're running short of time. Binny Gill: Yep. Speaker 1: Give folks a flavor for what the production level code is already being baked around. Binny Gill: Right. So the idea of the design is make sure it's not ... the public cloud is no longer any different from your private cloud. It's a true seamless extension of your private cloud. Here I have my test environment. As you can see I'm running the HR app. It has the DB tier and the Web tier. Yeah. Alright? And the DB tier is running Oracle DB. Employee payroll is the Web tier. And if you look at the availability zones that I have, this is my data center. Now I want to protect this application, right? From disaster. What do I do? I need another data center. Speaker 1: Sure. Binny Gill: Right? With Xi, what we are doing is ... You go here and click on Xi Cloud Services. Speaker 1: And essentially as the slide says, you are adding AZs with one click. Binny Gill: Yeps so this is what I'm going to do. Essentially, you log in using your existing my.nutanix.com credentials. So here I'm going to use my guest credentials and log in. Now while I'm logging in what's happening is we are creating a seamless network between the two sides. And then making the Xi cloud availability zone appear. As if it was my own. Right? Speaker 1: Gotcha. Binny Gill: So in a couple of seconds what you'll notice this list is here now I don't have just one availability zone, but another one appears. Speaker 1: So you have essentially, real time now, paid a one data center doing an availability zone. Binny Gill: Yep. Speaker 1: Cool. Okay. Let's see what else we can do. Binny Gill: So now you think about VR setup. Now I'm armed with another data center, let's do DR Center. Now DR set-up is going to be extremely simple. Speaker 1: Okay but it's also based because on the fact that it is the same stack on both sides. Right? Binny Gill: It's the same stack on both sides. We have a secure network lane connecting the two sides, on top of the secure network plane. Now data can flow back and forth. So now applications can go back and forth, securely. Speaker 1: Gotcha, okay. Let's look at one-click DR. Binny Gill: So for one-click DR set-up. A couple of things we need to know. One is a protection rule. This is the RPO, where does it apply to? Right? And the connection of the replication. The other one is recovery plans, in case disaster happens. You know, how do I bring up my machines and application work-order and so on. So let me first show you, Protection Rule. Right? So here's the protection rule. I'll create one right now. Let me call it Platinum. Alright, and source is my own data center. Destination, you know Xi appears now. Recovery point objective, so maybe in a one hour these snapshots going to the public cloud. I want to retain three in the public side, three locally. And now I select what are the entities that I want to protect. Now instead of giving VMs my name, what I can do is app type employee payroll, app type article database. It covers both the categories of the application tiers that I have. And save. Speaker 1: So one of the things here, by the way I don't know if you guys have noticed this, more and more of Nutanix's constructs are being eliminated to become app-centric. Of course is VM centric. And essentially what that allows one to do is to create that as the new service-level API/abstraction. So that under the cover over a period of time, you may be VMs today, maybe containers tomorrow. Or functions, the day after. Binny Gill: Yep. What I just did was all that needs to be done to set up replication from your own data center to Xi. So we started off with no data center to actually replication happening. Speaker 1: Gotcha. Binny Gill: Okay? Speaker 1: No, no. You want to set up some recovery plans? Binny Gill: Yeah so now set up recovery plan. Recovery plans are going to be extremely simple. You select a bunch of VMs or apps, and then there you can say what are the scripts you want to run. What order in which you want to boot things. And you know, you can set up access these things with one click monthly or weekly and so on. Speaker 1: Gotcha. And that sets up the IPs as well as subnets and everything. Binny Gill: So you have the option. You can maintain the same IPs on frame as the move to Xi. Or you can make them- Speaker 1: Remember, you can maintain your own IPs when you actually use the Xi service. There was a lot of things getting done to actually accommodate that capability. Binny Gill: Yeah. Speaker 1: So let's take a look at some of- Binny Gill: You know, the same thing as VPC, for example. Speaker 1: Yeah. Binny Gill: You need to possess on Xi. So, let's create a recovery plan. A recovery plan you select the destination. Where does the recovery happen. Now, after that Section 11 of 13 [01:40:00 - 01:50:04] Section 12 of 13 [01:50:00 - 02:00:04] (NOTE: speaker names may be different in each section) Speaker 1: ... does the recovery happen. Now, after that you have to think of what is the runbook that you want to run when disaster happens, right? So you're preparing for that, so let me call "HR App Recovery." The next thing is the first stage. We're doing the first stage, let me add some entities by categories. I want to bring up my database first, right? Let's click on the database and that's it. Speaker 2: So essentially, you're building the script now. Speaker 1: Building the script- Speaker 2: ... on the [inaudible 01:50:30] Speaker 1: ... but in a visual way. It's simple for folks to understand. You can add custom script, add delay and so on. Let me add another stage and this stage is about bringing up the web tier after the database is up. Speaker 2: So basically, bring up the database first, then bring up the web tier, et cetera, et cetera, right? Speaker 1: That's it. I've created a recovery plan. I mean usually it's complicated stuff, but we made it extremely simple. Now if you click on "Recovery Points," these are snapshots. Snapshots of your applications. As you can see, already the system has taken three snapshots in response to the protection rule that we had created just a couple minutes ago. And these are now being seeded to Xi data centers. Of course this takes time for seeding, so what I have is a setup already and that's the production environment. I'll cut over to that. This is my production environment. Click "Explore," now you see the same application running in production and I have a few other VMs that are not protected. Let's go to "Recovery Points." It has been running for sometime, these recover points are there and they have been replicated to Xi. Speaker 2: So let's do the failover then. Speaker 1: Yeah, so to failover, you'll have to go to Xi so let me login to Xi. This time I'll use my production account for logging into Xi. I'm logging in. The first thing that you'll see in Xi is a dashboard that gives you a quick summary of what your DR testing has been so far, if there are any issues with the replication that you have and most importantly the monthly charges. So right now I've spent with my own credit card about close to 1,000 bucks. You'll have to refund it quickly. Speaker 2: It depends. If the- Speaker 1: If this works- Speaker 2: IF the demo works. Speaker 1: Yeah, if it works, okay. As you see, there are no VMs right now here. If I go to the recovery points, they are there. I can click on the recovery plan that I had created and let's see how hard it's going to be. I click "Failover." It says three entities that, based on the snapshots, it knows that it can recovery from source to destination, which is Xi. And one click for the failover. Now we'll see what happens. Speaker 2: So this is essentially failing over my production now. Speaker 1: Failing over your production now. [crosstalk 01:52:53] If you click on the "HR App Recovery," here you see now it started the recovery plan. The simple recovery plan that we had created, it actually gets converted to a series of tasks that the system has to do. Each VM has to be hydrated, powered on in the right order and so on and so forth. You don't have to worry about any of that. You can keep an eye on it. But in the meantime, let's talk about something else. We are doing failover, but after you failover, you run in Xi as if it was your own setup and environment. Maybe I want to create a new VM. I create a VM and I want to maybe extend my HR app's web tier. Let me name it as "HR_Web_3." It's going to boot from that disk. Production network, I want to run it on production network. We have production and test categories. This one, I want to give it employee payroll category. Now it applies the same policies as it's peers will. Here, I'm going to create the VM. As you can see, I can already see some VMs coming up. There you go. So three VMs from on-prem are now being filled over here while the fourth VM that I created is already being powered. Speaker 2: So this is basically realtime, one-click failover, while you're using Xi for your [inaudible 01:54:13] operations as well. Speaker 1: Exactly. Speaker 2: Wow. Okay. Good stuff. What about- Speaker 1: Let me add here. As the other cloud vendors, they'll ask you to make your apps ready for their clouds. Well we tell our engineers is make our cloud ready for your apps. So as you can see, this failover is working. Speaker 2: So what about failback? Speaker 1: All of them are up and you can see the protection rule "platinum" has been applied to all four. Now let's look at this recovery plan points "HR_Web_3" right here, it's already there. Now assume the on-prem was already up. Let's go back to on-prem- Speaker 2: So now the scenario is, while Binny's coming up, is that the on-prem has come back up and we're going to do live migration back as in a failback scenario between the data centers. Speaker 1: And how hard is it going to be. "HR App Recovery" the same "HR App Recovery", I click failover and the system is smart enough to understand the direction is reversed. It's also smart enough to figure out "Hey, there are now the four VMs are there instead of three." Xi to on-prem, one-click failover again. Speaker 2: And it's rerunning obviously the same runbook but in- Speaker 1: Same runbook but the details are different. But it's hidden from the customer. Let me go to the VMs view and do something interesting here. I'll group them by availability zone. Here you go. As you can see, this is a hybrid cloud view. Same management plane for both sides public and private. There are two availability zones, the Xi availability zone is in the cloud- Speaker 2: So essentially you're moving from the top- Speaker 1: Yeah, top- Speaker 2: ... to the bottom. Speaker 1: ... to the bottom. Speaker 2: That's happening in the background. While this is happening, let me take the time to go and look at billing in Xi. Speaker 1: Sure, some of the common operations that you can now see in a hybrid view. Speaker 2: So you go to "Billing" here and first let me look at my account. And account is a simple page, I have set up active directory and you can add your own XML file, upload it. You can also add multi-factor authentication, all those things are simple. On the billing side, you can see more details about how did I rack up $966. Here's my credit card. Detailed description of where the cost is coming from. I can also download previous versions, builds. Speaker 1: It's actually Nutanix as a service essentially, right? Speaker 2: Yep. Speaker 1: As a subscription service. Speaker 2: Not only do we go to on-prem as you can see, while we were talking, two VMs have already come back on-prem. They are powered off right now. The other two are on the wire. Oh, there they are. Speaker 1: Wow. Speaker 2: So now four VMs are there. Speaker 1: Okay. Perfect. Sometimes it works, sometimes it doesn't work, but it's good. Speaker 2: It always works. Speaker 1: Always works. All right. Speaker 2: As you can see the platinum protection rule is now already applied to them and now it has reversed the direction of [inaudible 01:57:12]- Speaker 1: Remember, we showed one-click DR, failover, failback, built into the product when Xi ships to any Nutanix fabric. You can start with DSX on premise, obviously when you failover to Xi. You can start with AHV, things that are going to take the same paradigm of one-click operations into this hybrid view. Speaker 2: Let's stop doing lift and shift. The era has come for click and shift. Speaker 1: Binny's now been promoted to the Chief Marketing Officer, too by the way. Right? So, one more thing. Speaker 2: Okay. Speaker 1: You know we don't stop any conferences without a couple of things that are new. The first one is something that we should have done, I guess, a couple of years ago. Speaker 2: It depends how you look at it. Essentially, if you look at the cloud vendors, one of the key things they have done is they've built services as building blocks for the apps that run on top of them. What we have done at Nutanix, we've built core services like block services, file services, now with Calm, a marketplace. Now if you look at [inaudible 01:58:14] applications, one of the core building pieces is the object store. I'm happy to announce that we have the object store service coming up. Again, in true Nutanix fashion, it's going to be elastic. Speaker 1: Let's- Speaker 2: Let me show you. Speaker 1: Yeah, let's show it. It's something that is an object store service by the way that's not just for your primary, but for your secondary. It's obviously not just for on-prem, it's hybrid. So this is being built as a next gen object service, as an extension of the core fabric, but accommodating a bunch of these new paradigms. Speaker 2: Here is the object browser. I've created a bunch of buckets here. Again, object stores can be used in various ways: as primary object store, or for secondary use cases. I'll show you both. I'll show you a Hadoop use case where Hadoop is using this as a primary store and a backup use case. Let's just jump right in. This is a Hadoop bucket. AS you can see, there's a temp directory, there's nothing interesting there. Let me go to my Hadoop VM. There it is. And let me run a Hadoop job. So this Hadoop job essentially is going to create a bunch of files, write them out and after that do map radius on top. Let's wait for the job to start. It's running now. If we go back to the object store, refresh the page, now you see it's writing from benchmarks. Directory, there's a bunch of files that will write here over time. This is going to take time. Let's not wait for it, but essentially, it is showing Hadoop that uses AWS 3 compatible API, that can run with our object store because our object store exposes AWS 3 compatible APIs. The other use case is the HYCU backup. As you can see, that's a- Section 12 of 13 [01:50:00 - 02:00:04] Section 13 of 13 [02:00:00 - 02:13:42] (NOTE: speaker names may be different in each section) Vineet: This is the hycu back up ... As you can see, that's a back-up software that can back-up WSS3. If you point it to Nutanix objects or it can back-up there as well. There are a bunch of back-up files in there. Now, object stores, it's very important for us to be able to view what's going on there and make sure there's no objects sprawled because once it's easy to write objects, you just accumulate a lot of them. So what we wanted to do, in true Nutanix style, is give you a quick overview of what's happening with your object store. So here, as you can see, you can look at the buckets, where the load is, you can look at the bucket sizes, where the data is, and also what kind of data is there. Now this is a dashboard that you can optimize, and customize, for yourself as well, right? So that's the object store. Then we go back here, and I have one more thing for you as well. Speaker 2: Okay. Sounds good. I already clicked through a slide, by the way, by mistake, but keep going. Vineet: That's okay. That's okay. It is actually a quiz, so it's good for people- Speaker 2: Okay. Sounds good. Vineet: It's good for people to have some clues. So the quiz is, how big is my SAP HANA VM, right? I have to show it to you before you can answer so you don't leak the question. Okay. So here it is. So the SAP HANA VM here vCPU is 96. Pretty beefy. Memory is 1.5 terabytes. The question to all of you is, what's different in this screen? Speaker 2: Who's a real Prism user here, by the way? Come on, it's got to be at least a few. Those guys. Let's see if they'll notice something. Vineet: What's different here? Speaker 3: There's zero CVM. Vineet: Zero CVM. Speaker 2: That's right. Yeah. Yeah, go ahead. Vineet: So, essentially, in the Nutanix fabric, every server has to run a [inaudible 02:01:48] machine, right? That's where the storage comes from. I am happy to announce the Acropolis Compute Cloud, where you will be able to run the HV on servers that are storage-less, and add it to your existing cluster. So it's a compute cloud that now can be managed from Prism Central, and that way you can preserve your investments on your existing server farms, and add them to the Nutanix fabric. Speaker 2: Gotcha. So, essentially ... I mean, essentially, imagine, now that you have the equivalent of S3 and EC2 for the enterprise now on Premisis, like you have the equivalent compute and storage services on JCP and AWS, and so forth, right? So the full flexibility for any kind of workload is now surely being available on the same Nutanix fabric. Thanks a lot, Vineet. Before we wrap up, I'd sort of like to bring this home. We've announced a pretty strategic partnership with someone that has always inspired us for many years. In fact, one would argue that the genesis of Nutanix actually was inspired by Google and to talk more about what we're actually doing here because we've spent a lot of time now in the last few months to really get into the product capabilities. You're going to see some upcoming capabilities and 55X release time frame. To talk more about that stuff as well as some of the long-term synergies, let me invite Bill onstage. C'mon up Bill. Tell us a little bit about Google's view in the cloud. Bill: First of all, I want to compliment the demo people and what you did. Phenomenal work that you're doing to make very complex things look really simple. I actually started several years ago as a product manager in high availability and disaster recovery and I remember, as a product manager, my engineers coming to me and saying "we have a shortage of our engineers and we want you to write the fail-over routines for the SAP instance that we're supporting." And so here's the PERL handbook, you know, I haven't written in PERL yet, go and do all that work to include all the network setup and all that work, that's amazing, what you are doing right there and I think that's the spirit of the partnership that we have. From a Google perspective, obviously what we believe is that it's time now to harness the power of scale security and these innovations that are coming out. At Google we've spent a lot of time in trying to solve these really large problems at scale and a lot of the technology that's been inserted into the industry right now. Things like MapReduce, things like TenserFlow algorithms for AI and things like Kubernetes and Docker were first invented at Google to solve problems because we had to do it to be able to support the business we have. You think about search, alright? When you type in search terms within the search box, you see a white screen, what I see is all the data-center work that's happening behind that and the MapReduction to be able to give you a search result back in seconds. Think about that work, think about that process. Taking and pursing those search terms, dividing that over thousands of [inaudible 02:05:01], being able to then search segments of the index of the internet and to be able to intelligent reduce that to be able to get you an answer within seconds that is prioritized, that is sorted. How many of you, out there, have to go to page two and page three to get the results you want, today? You don't because of the power of that technology. We think it's time to bring that to the consumer of the data center enterprise space and that's what we're doing at Google. Speaker 2: Gotcha, man. So I know we've done a lot of things now over the last year worth of collaboration. Why don't we spend a few minutes talking through a couple things that we're started on, starting with [inaudible 02:05:36] going into com and then we'll talk a little bit about XI. Bill: I think one of the advantages here, as we start to move up the stack and virtualize things to your point, right, is virtual machines and the work required of that still takes a fair amount of effort of which you're doing a lot to reduce, right, you're making that a lot simpler and seamless across both On-Prem and the cloud. The next step in the journey is to really leverage the power of containers. Lightweight objects that allow you to be able to head and surface functionality without being dependent upon the operating system or the VM to be able to do that work. And then having the orchestration layer to be able to run that in the context of cloud and On-Prem We've been very successful in building out the Kubernetes and Docker infrastructure for everyone to use. The challenge that you're solving is how to we actually bridge the gap. How do we actually make that work seamlessly between the On-Premise world and the cloud and that's where our partnership, I think, is so valuable. It's cuz you're bringing the secret sauce to be able to make that happen. Speaker 2: Gotcha, gotcha. One last thing. We talked about Xi and the two companies are working really closely where, essentially the Nutanix fabric can seamlessly seep into every Google platform as infrastructure worldwide. Xi, as a service, could be delivered natively with GCP, leading to some additional benefits, right? Bill: Absolutely. I think, first and foremost, the infrastructure we're building at scale opens up all sorts of possibilities. I'll just use, maybe, two examples. The first one is network. If you think about building out a global network, there's a lot of effort to do that. Google is doing that as a byproduct of serving our consumers. So, if you think about YouTube, if you think about there's approximately a billion hours of YouTube that's watched every single day. If you think about search, we have approximately two trillion searches done in a year and if you think about the number of containers that we run in a given week, we run about two billion containers per week. So the advantage of being able to move these workloads through Xi in a disaster recovery scenario first is that you get to take advantage of the scale. Secondly, it's because of the network that we've built out, we had to push the network out to the edge. So every single one of our consumers are using YouTube and search and Google Play and all those services, by the way we have over eight services today that have more than a billion simultaneous users, you get to take advantage of that network capacity and capability just by moving to the cloud. And then the last piece, which is a real advantage, we believe, is that it's not just about the workloads you're moving but it's about getting access to new services that cloud preventers, like Google, provide. For example, are you taking advantage like the next generation Hadoop, which is our big query capability? Are you taking advantage of the artificial intelligence derivative APIs that we have around, the video API, the image API, the speech-to-text API, mapping technology, all those additional capabilities are now exposed to you in the availability of Google cloud that you can now leverage directly from systems that are failing over and systems that running in our combined environment. Speaker 2: A true converged fabric across public and private. Bill: Absolutely. Speaker 2: Great stuff Bill. Thank you, sir. Bill: Thank you, appreciate it. Speaker 2: Good to have you. So, the last few slides. You know we've talked about, obviously One OS, One Click and eCloud. At the end of the day, it's pretty obvious that we're evaluating the move from a form factor perspective, where it's not just an OS across multiple platforms but it's also being distributed genuinely from consuming itself as an appliance to a software form factor, to subscription form factor. What you saw today, obviously, is the fact that, look you know we're still continuing, the velocity has not slowed down. In fact, in some cases it's accelerated. If you ask my quality guys, if you ask some of our customers, we're coming out fast and furious with a lot of these capabilities. And some of this directly reflects, not just in features, but also in performance, just like a public cloud, where our performance curve is going up while our price-performance curve is being more attractive over a period of time. And this is balancing it with quality, it is what differentiates great companies from good companies, right? So when you look at the number of nodes that have been shipping, it was around ten more nodes than where we were a few years ago. But, if you look at the number of customer-found defects, as a percentage of number of nodes shipped it is not only stabilized, it has actually been coming down. And that's directly reflected in the NPS part. That most of you guys love. How many of you guys love your Customer Support engineers? Give them a round of applause. Great support. So this balance of velocity, plus quality, is what differentiates a company. And, before we call it a wrap, I just want to leave you with one thing. You know, obviously, we've talked a lot about technology, innovation, inspiration, and so forth. But, as I mentioned, from last night's discussion with Sir Ranulph, let's think about a few things tonight. Don't take technology too seriously. I'll give you a simple story that he shared with me, that puts things into perspective. The year was 1971. He had come back from Aman, from his service. He was figuring out what to do. This was before he became a world-class explorer. 1971, he had a job interview, came down from Scotland and applied for a role in a movie. And he failed that job interview. But he was selected from thousands of applicants, came down to a short list, he was a ... that's a hint ... he was a good looking guy and he lost out that role. And the reason why I say this is, if he had gotten that job, first of all I wouldn't have met him, but most importantly the world wouldn't have had an explorer like him. The guy that he lost out to was Roger Moore and the role was for James Bond. And so, when you go out tonight, enjoy with your friends [inaudible 02:12:06] or otherwise, try to take life a little bit once upon a time or more than once upon a time. Have fun guys, thank you. Speaker 5: Ladies and gentlemen please make your way to the coffee break, your breakout sessions will begin shortly. Don't forget about the women's lunch today, everyone is welcome. Please join us. You can find the details in the mobile app. Please share your feedback on all sessions in the mobile app. There will be prizes. We will see you back here and 5:30, doors will open at 5, after your last breakout session. Breakout sessions will start sharply at 11:10. Thank you and have a great day. Section 13 of 13 [02:00:00 - 02:13:42]

>> Announcer: Live, from Boston, Massachusetts, it's The Cube, covering Red Hat Summit 2017. Brought to you by Red Hat. >> Welcome to more of The Cube's coverage of the Red Head Summit 2017, I'm your host, Rebecca Knight. I'm joined today by DeLisa Alexander, she is the Chief People Officer here at Red Hat and then, joining us also, are the women in Open Source Technology winners. We have Jigyasa Grover and we also have Avni Khatri. So congratulations. >> Thank you. >> Thank you. >> I'm looking forward to hearing more about why you were bestowed with this honor but I want to start with you, DeLisa. >> DeLisa: Thank you. >> Why this award? Why did Red Hat feel that highlighting women and what they're doing in Open Source was worthy and we needed to showcase these women? >> Red Hat believes this is incredibly important. We all know that there are not nearly enough females in the technology industry and as the Open Source leader, we felt like we had a responsibility to begin to make a difference in that way. >> So tell us about the process. How do you find these women? How do you then winnow it down to who deserves it? >> So it's community based. It's a power of participation. >> So it's the Open Source way. >> It is the Open Source way. So the nominees come in from whomever would like to make a nomination. We do have a panel of judges that narrow down the nominations so there's five of each, the academic and the community And then we put it out to the community to vote. And so the community selects our award winners. >> Great, okay. So let's start with you, Anvi. So you, you're based here in Cambridge. >> Anvi: I am. >> And you were talking about how you had a five year goal. >> Yes. So, I was working at Yahoo! at the time and my boss at that time had asked us to make one year, five year, and 10 year goals. And in my five year plan, I had listed I wanted to set up computer labs for underserved populations. I wanted to travel, I wanted to see other cultures and I wanted to bring technology to other cultures. And I went to this awesome conference, the Grace Hopper Conference for Women in Computing. >> The Cube has a great partnership and long-term partnership with Grace Hooper. >> Awesome, it's a great conference. I was there and I met ... I reconnected with some folks and I was so inspired by all the women that were there and I came back and I was looking at my goals and I was like, why do I have to wait five years to do this? And I looked online and I saw that someone I had reconnected with, Stormy Peters at Grace Hopper, was running Kids on Computers and so I emailed her and the rest is really history. I found one of my passions in life is to bring technology to people who don't have access to it and doing it with Open Source so that it's accessible to everyone who needs it. >> So tell me about some of the stories, some of the kids that you're working with, and how it is, in fact, changing their lives. I just got back Monday night from a trip to Oaxaca, Mexico for Kids on Computers. We were there for a whole week. But we were setting up computer labs for these local rural communities. Most of them don't have internet. Some of them are now starting to get internet but what we do is we take donated equipment and grant money and Red Hat has also been ... Has awarded Kids on Computers a grant for contributing to some of the labs we set up last week. But we set up two new labs, we took donated equipment and we purchased equipment in country and we worked in the small towns of Antequera and Constitución. Those are actually the school names. We worked in the city of ... It's a suburb of Oaxaca City, Santa Cruz Xoxocotlán and working with them is really enlightening. So, some of the teachers have never used a computer before. Some of the kids have but most of them have not. So just seeing them trying to use a mouse, learning how to do single-click, double-click and going from the point where they haven't used it to the point where they have and where the understand it and getting to the point where one kid is teaching another kid is just really ... Just seeing that makes you feel, like, wow. I've actually made an impact and then, hopefully, by providing accessed technology and also providing access to educational content. So the offline content pieces for schools that don't have internet, working with a partner of Kids on Computers, Internet in a Box, providing offline Wikipedia, Khan Academy, MEDLINE content, offline books, that we give them a pathway to bettering their own lives and bettering the lives of their communities. >> That's really incredible and it will be this really big leveling of the playing field. >> Yes, I hope so. I really hope so and I am hopeful that will come to fruition 'cause I think education is one of the most sustainable ways to improve communities and I think Open Source is an avenue to get them there. >> Thank you. Jigyasa, so you are the academic winner. You are still a college student and with this wonderful award so congratulations. >> Jigyasa: Thank you so much. >> I want to talk to you. So you went to an all-girls high school in India and then got to university in New Delhi and weren't very happy with what you saw when you got to university. Can you tell us a little bit more. >> So I told you what was at the end. What I see is ... I am doing my undergraduation in Computer Science and Technology. In my batch, 80% of them are boys and the rest, girls, and not much interested in pursuing a career in technology, as such. They're pursuing different stuff like arts, designing, or even going for civil services back home. So when I came, I wanted to actually pursue a career in technology and do something apart from cataclysm. Not just books, but do something so that I can apply the concepts somewhere. We were just studying different mordents of software engineering but I wanted to be a part of a team, which actually implements it. So Open Source was the only way because I had internet, I had a good internet connection, I had a laptop and lots of free time. So one day I came across Pharaoh. The name itself fascinated me because it reminded me of Egyptian mummies and all. So that's how I actually got into Pharaoh. I've been contributing to it since three years now and also been apart of different world wide programs like Google Summer of Code and to give back to the community which has helped me so much, starting right from scratch. I tried to meet 13 rich developers and budding programmers through programs, like one of them is Learn IT Girl. So it pairs females, both mentors and mentees, worldwide. So not only do you get to know about technology but you can also know about their culture by being a team and knowing about how it works, how are their working styles and temperaments. Also, I wanted to be a part of something local so that I could interact with them physically so I'm the Director for Delhi Network of Women who Code which has more than 400 plus members back in New Delhi and I organize code labs, teach them, or randomly give pep talks sot that they do not feel bogged down and have enough to look forward to. It's been a pretty exciting journey, as I say. >> It's just beginning. >> And this is the thing is that we are bombarded with headlines about how difficult it is for women in the technology industry because it is such a male-dominated industry. There's a lot of sexism, there's a lot of discrimination, a lot of biases where people just don't put women and technology together. You think of a technologist, you think of an engineer, you think of a guy. So how do you think that these awards, DeLisa, are changing things? What are your hopes and dreams for women in this sector? >> Well, we've come so far in terms of the way we think about supporting women just in our conference alone. And so, I think that when we're really, really successful we won't need this award anymore. But we have a long way to go between now and then. Women like these women are just so inspiring and by sharing their stories and showing what women can do future generations of girls, hopefully, will be inspired to join. Men will understand the contributions that women are making today and it will help really generate the next leaders in Open Source that are women. >> Anvi, five years from now, what do you hope? How many labs do you hope to have opened? What's your grand plan? >> So we have 22 labs right now, which is so exciting, in five countries. >> In how long? >> So, we're eight years old. We were a 501(c)(3) in 2009, so super exciting. So my hope is that ... We are currently focusing in Oaxaca and we just formed a partnership with a local university down there to provide support because, as we know, technology is just one piece of the puzzle. We need the community, we need the support, we need the education pieces along with the technology to really fulfill the project. So my hope is that ... At this point, we've kind of figured out how to deploy one lab at a time and my hope is that now we can do this at scale. That we can work with local universities, governments, and actually get .... Reach out to kids who need it because I think Oaxaca has one of the lowest literacy rates in all of Mexico. This is definitely communities where most of the kids do not go on to high school and definitely most do not go on to college. So if we can make an impact, show the measure, like be able to measure the impact that we're making, longitudinally, I think that then we can grow and we can scale. So, very hopeful. But this is my passion, right. So it's going back to as a woman, how do you find your passion. I think, find what you're passion is and go for it and that makes things so much easier. And I think there's a lot of opportunities for growth and look for people that will support efforts that you're doing, like DeLisa. And Jigyasa, she's mentoring girls already. >> And I think that that's also a great point too. This is the Open Source way because it is about community building and it's about collaboration and that is also, you're doing these things ... The software is a metaphor for what you're doing in life. >> [Jigyasa and Anvi] Yes. >> Jigyasa, what's next for you? So first, graduate from college, that would be >> Yes. (laughing) >> A big priority. But then where do you hope to work? >> Actually, I want to learn lots and travel the world, know more about everything. That's what Jigyasa means. So Jigyasa means curiousity in Hindi and Sanskrit so I hope I live up to my name and the next few years, I just want to keep the learning mode switched on, be curious, and if I want to do something, at least I'll give it a try so that I do not regret that I never gave a try. So always be curious, interact, and give a try. >> Do you want to continue working in technology or do you want to come to the States? Where do you see your career path? My career path, it's like I'm trying to balance everything. I want to learn more theoretically about computer science and technology. Maybe do a Master's degree further and then move on to industry. Also, I am pretty excited about the research work. I've done a couple of them in Europe, Asbarez, and Canada so I want to do something which is a mix of everything so that it keeps me going. >> Do you see ... These are really social initiatives that you're both working on. Do you see that as sort of a real future for Open Source innovation and technology? We know that Open Source is helping companies grow, get more customers, make more money, improve their bottom lines, but we also see it having this big impact on global and social progress. I mean, how untapped is this, where are we in this? Open Source is a way, it's not a technology, it's a way. It's a way of doing things and thinking about the world. Transparency, using the best ideas, innovating rapidly. We have a lot of complex problems to solve, now and in the future. Using the Open Source way, we will solve those problems more rapidly. Whether it's a technology issue or something entirely outside of technology. >> I agree with that completely. Open Source is a mechanism by which we can accomplsih not just technical innovations, but also social innovations. We have to look at it wholistically. We have to look at the ecosystem wholistically. It's not just technology, it's also society, it's also community, education and how do all the puzzle pieces fit together. JeLisa, we talked a little bit about the challenges of recruiting and retaining women in this industry. What is Red Hat doing to get the best and the brightest and the most talented women engineers? Well, we've come a long way. We have a long way to go. The first thing we wanted to do is to create an ecosystem within Red Hat that was very welcoming and inclusive because if you are recruiting people and they come in and they have an experience that isn't positive, they're going to go right out the door. So the most important thing was shoring up our community and creating an environment. So we focused on that, really, in the beginning. Then we started thinking about outreach. Now, the problem is so complex to solve, right. So we started realizing there's not enough people to outreach to. So now our next step has been to start to go deeper into the school systems and start partnering, We have a partnership with BU and also the city of Boston where we supported girls coming from middle school into a lab environment and doing some fun stuff, they get introduced to technology and we're going to keep our eyes on them and we'd like to recreate this type of experience in multiple places so really go deeper in to help create an interest at the middle school age with girls. Because that's what we understand that's when we need to get them interested. >> And that's when research shows confidence falls off and women, young girls, start raising their hands less in class. >> And all that stuff. Yeah, it's such a difficult issue but we hope that we will make a difference by reaching into the pipeline and then certainly retaining. We develop our women, we really focus on that. We want to support them as leaders and so it's the whole pathway. >> And Jigyasa, are you finding that your mentorship is making a difference for the young women you're working with? Young girls? >> It certainly is because even after the program ends I receive messages and emails from girls and boys alike about the program or how they want to build their own product. So, I remember one of the girls from Romania. I mentored her during a program sponsored by Google and all she wanted to build was a website for herself and she's very young. So she used to text me about what technologies she should use and how is it shaping up. Can I test it for her? So I really liked that even after the program ended, she kept up her spirit and is still continuing with it. >> And as DeLisa says, now you got to keep an eye on her and make sure she stays with it and everything. Well, DeLisa, Anvi, Jigyasa, thank you so much for joining us. Congratulations. >> Thank you so much. >> Well-deserved. >> Thank you. >> Thank you. >> This has been Rebecca Knight at the Red Hat Summit in Boston, Massachusetts. We''ll be back with more after this. (electronic beat)

>> Announcer: It's The Cube. Covering HPE Big Data Conference 2016. Now here are your hosts, Dave Vellante and Paul Gillin. >> Welcome back to Boston, everybody, this is The Cube, we're here live at HP's big data conference, hashtag seize the data. Steve Spear is here, he's an author, MIT professor, author of The High Velocity Edge, welcome to The Cube, thanks for coming on. >> Oh, thanks for having me. >> I got to tell you, following Phil Black, you were coming onstage, I have never heard you speak before, I said, "Oh, this poor guy," and you did awesome, you were great, you held the audience, so congratulations, you were very dynamic and he was unbelievable and you were fantastic, so. >> Today was second-worst speaking setup, one time I was on a panel where it was three admirals, a general, and then the other guy wearing a suit, I said, "Well at least another schmo in a suit," and his opening lines were, "You know, this reminds me, "when I was on the space shuttle and we were flying "to the Hubble," and I'm like, "A flipping astronaut, "I got to follow an astronaut?" So anyway, this was only a SEAL, there were a lot of them, there were far fewer astronauts, so that was easy. >> What I really liked about your talk is, first of all, you told the story of Toyota, which I didn't know, you may. >> No, my experience with Toyota was in the early '70s, I remember the Toyota sort of sweeping into the market but you talked about 20 years before it when they were first entering and how this really was a company that had a lot of quality problems and it was perceived as not being very competitive. >> Yeah, Toyota now people look at as almost, they just take for granted the quality, the productivity, they assume good labor relations and that kind of thing, it's non-unionized, not because the unions haven't tried to unionize, but the employees don't feel the need. And again, in the '50s, Toyota was absolutely an abysmal auto-maker, their product was terrible, their productivity was awful and they didn't have particularly good relations with the workforce either. I mean, it's a profound transformation. >> And you gave this test, in the 50s, I forget what it was, it was one-tenth the productivity of the sort of average automobile manufacturer and then they reached parity in '62, by '68 they were 2X, and by '73, they were off the charts. >> Right, right, right. >> Right, so amazing transformation and then you try to figure out how they did it and they couldn't answer, but they said, "We can show you," right? And that sort of led to your research and your book. >> Yeah, so the quick background is in some regards, this fellow Kenneth Bowen, who was my mentor and advisor when I was doing my doctorate, he could argue we were late to the game because people started recognizing Toyota as this paragon of virtue, high quality at low cost, and so that in the 1980s prompted this whole investigation and the term lean manufacturing came out of the realization that on any given day, Toyota and suppliers were making basically twice the product with half the effort and so you had this period of '85 to about '95 where there was this intense attempt to study Toyota, document Toyota, imitate Toyota, General Motors had a joint venture with Toyota, and then you have the mid-'90s and there's no second Toyota, despite all this investment, so we go to the Toyota guys and say, "Look, clearly if everyone is studying you, imitating you, "copying you, and they haven't replicated you, "they've missed something, so what is it?" And they say, "I'm sorry, but we can't tell you." And we said, "Well you got to be kidding, I mean, "you have a joint venture with your biggest competitor, "General Motors," and they said, "No, no, it's not that we wouldn't tell you, "we just actually don't know how to explain what we do "'cause most of us learn it in this very immersive setting, "but if you'd like to learn it, "you can learn it the way we do." I didn't realize at the time that it would be this Karate Kid wax-on, wax-off, paint-up, paint-down experience, which took years and years to learn and there are some funny anecdotes about it but even at the end, their inability to say what it is, so I went years trying to capture what they were doing and realizing I was wrong 'cause different things wouldn't work quite right, and I can tell you, I was on the Shinkansen with the guy who was my Toyota mentor and I finally said, "Mr. Oba, I think I finally "figured it out, it all boils down to these basic "approaches to seeing and solving problems." And he's looking over my cartoons and stuff and he says, "Well, I don't see anything wrong with this." (laughs) >> That was as good as it got. >> That was as good as it got, I was like, "Score, nothing wrong that he can see!" So anyway. >> But so if you talk about productivity, reliability, you made huge gains there, and the speed of product cycles, were the three knobs that Toyota was turning much more significantly than anybody else and then fuel efficiency came. >> Right, so if you start looking at Toyota and I think this is where people first got the attraction and then sort of the dismissive of, we don't make cars, so the initial hook was the affordable reliability, they could deliver a much higher-quality car, much more affordable based on their productivity. And so that's what triggered attention which then manifest itself as this lean manufacturing and its production control tools. What then sort of started to fall off people's radar is that Toyota not only stayed ahead on those dimensions but they added to the dimensionality of the game, so they started introducing new product faster than anybody else and then they introduced new brand more successfully so all the Japanese, Nissan, Honda, Toyota, all came out with a luxury version, but no one came out with Lexus other than Toyota. The Affinity and the Acura, I mean, it's nice cars, but it didn't become this dominant brand like the Lexus. And then in trying to hit the youth market, everyone tried to come up with, like Honda had the Element but nothing like the Scion, so then Toyota's, and that's much further upstream, a much more big an undertaking than just productivity in a factory. And then when it came time to this issue around fuel efficiency, that's a big technology play of trying to figure out how you get these hybridized technologies with a very very complex software engineering overlay to coordinate power flow in this thing and that, and everyone has their version of hybrid, but no one has it through six generations, 21 platforms, and millions of copies sold. So it didn't matter where you were, Toyota figured out how to compete on this value to market with speed and ease which no one else in their industry was replicating. >> You're talking about, this has nothing to do with operational efficiency, when you talk about the Scion for example, you're talking about tapping into a customer, into an emotional connection with your customer and being able to actually anticipate what they will want before they even know, how do you operationalize that? >> So I think, again, Toyota made such an impression on people with operational efficiency that a lot of their genius went unrecognized, so what I was trying to elaborate on this morning is that Toyota's operational efficiency is not the consequence of just more clever design of operations, like you have an algorithm which I lack and so you get to a better answer than I do, it was this very intense almost empathetic approach to improving existing operations, so you're working on something and it's difficult so we're perceptive of that difficulty and try to understand the source of that difficulty and resolve it, and just do that relentlessly about everything all the time, and it's that empathy to understand your difficulty which then becomes the trigger for making things better, so as far as the Scion comes in, what you see is the same notion of empathic design apply to the needs of the youth market. And the youth market unlike the folks who are, let's say at the time, middle-aged, was less about reliable affordability, but these were people who were coming of age during the Bannatyne era where, very fast mass customization or the iPod era, which was common Chassis but very fast, inexpensive personalization and the folks at Toyota said, "You know what, "the youth market, we don't really understand that, "we've been really successful for this older mid-market, "so let's try to understand the problems that the youth "are trying to solve with their acquisitions," and it turned out personalization. And so if you look at the Scion, it wasn't necessarily a technically or technologically sophisticated quote-unquote sexy product, what it did was it leant itself towards very diverse personalization, which was the problem that the youth market was trying to solve. And you actually see, if I can go on this notion of empathic design, so you see this with the Lexus, so I think the conventional wisdom about luxury cars was Uber technology and bling it, throw chrome and leather and wood and when Toyota tried that initially, they took what was I guess now the Avalon, full-sized car, and they blinged it up and it was contradictory 'cause if you're looking for a luxury car, you don't go to a Toyota dealer, and if you go to a Toyota dealer and you see something with chrome and leather and wood veneer, you're like, you have dissonance. So they tried to understand what luxury meant from the American consumer perspective and again, it wasn't, you always wish you'd get this job, but they sent an engineering team to live in Beverly Hills for some months. (laughs) It's like, ooh, twist my arm on that one, right? But what they found was that luxury wasn't just the physical product, it was the respectful service around it, like when you came back to your hotel room, you walked in, people remembered your name or remembered that, oh we noticed that you used a lot of bath towels so we made sure there were extra in your room, that sort of thing, and if you look at the Lexus, and people were dismissive of the Lexus, saying, "It looks like slightly fancier Toyota, "but what's the big deal, it's not a Beamer or Mercedes." But that wasn't the point, it was the experience you got when you went for sales and service, which was, you got treated so nice, and again, not like hoity toity but you got treated respectfully, so anyway, it all comes back to this empathic design around what problem is the customer or someone inside a plan trying to solve. >> So Toyota and Volkswagen trying to vie for top market share but Toyota, as you say, has got this brand and this empathy that Volkswagen doesn't. You must get a lot of questions about Tesla. Thoughts on Tesla. >> Yeah, cool product, cool technology and time will tell if they're actually solving a real problem. And I don't mean to be dismissive, it's just not an area where I've spent a lot of time. >> And we don't really know, I mean, it's amazing and a software-defined automobile and autonomous, very difficult to predict, we're very tight on time. >> All the cool people seem to drive them though. >> Yeah, that's true. Last question I have is, what the heck does this have to do with analytics at a conference like this? >> Right, so you start thinking about the Toyota model, really, it's not that you can sit down and design something right, it's that you design things which you know deep-rooted in your DNA is that what you've designed is wrong, and that in order to get it right and actually much righter than anything else in the marketplace, what you need to do is understand what's wrong about it and so the experience of the user will help inform what's wrong, the worker rounds they do, the inconveniences they experience, the coping, the compensation they do, and that you can not only use that to help inform what's wrong, but then help shape your understanding of how to get to right, and so where all this fits in is that when you start thinking about data, well first of all, these are gigantic systems, right, which it's probably well-informed to think in terms of these systems are being designed by flawed human beings so the systems themselves have flaws, so it's good to be attentive to the flaws that are designed in it so you can fix them and make them more usable by your intended clientele. But the other thing is that these systems can help you gain much greater precision, granularity, frequency of sampling and understanding of where things are misfiring sooner than later, smaller than larger, so you can adjust and adapt and be more agile in shaping the experience. >> Well Steve, great work, thanks very much for coming on The Cube and sharing and great to meet you. >> Yeah likewise, thanks for having me. >> You're welcome. Alright, keep it right there, everybody, Paul and I will be back with our next guest, we're live from Boston, this is The Cube, we'll be right back. (upbeat music)

(upbeat music) >> From Phoenix, Arizona, theCUBE, at Catalyst Conference. Here's your host, JefF Frick. (upbeat music) >> Hey welcome back everybody, Jeff Frick here with theCUBE. We are in Phoenix, Arizona at the Girls in Tech Catalyst Conference. About 400 people, fourth year of the conference. Something in the water here in Phoenix, every time we come down here to some Women in Tech event. We were here two years ago for the Grace Hopper Celebration of Women in Computing which was fantastic, so we're really happy to be here, get a wide variety, really of women in tech stories from the people here at the conference, so we're excited by our next guest, Tejal Shah, the founder and CEO of Kid Admit. Welcome. >> Well thank you for having me. >> So what is Kid Admit? >> So we help parents search, compare, and apply to preschools based on criteria that's important to them. And so we partner with the schools, we give them the technology to bring their admissions process online, hence making it easier for parents to find schools nearby to them and based on criteria like philosophy that's important, schedule, that sort of stuff. >> So just for preschool? >> Right now just for preschool. The bigger vision is to add more products and services as the kids get older and so we'll have this great, rich data set of information on parents, so then we can give them more relevant recommendations and things that fit in their lives for their kids, like other extracurricular activities and that sort of stuff. >> So it's kind of like helping people with the college admissions process but for-- >> For preschool. >> The five year old right? So I mean, I've got kids, it seems like it's really kind of a function of proximity, is probably the number one thing, or is it in route to my office so I can drop the kid on the way to or from. What are some of the factors that are less obvious that people use in kind of deciding where they want their child to go to preschool? >> Yeah, I mean parenting has changed, because everything is available on the tips of your smartphone, so everyone is researching so many more things that are trying to make it more relevant to the child. It's not like, "Oh we're going to send the kid down the street "to the nearby preschool" anymore. It's like, "Oh we really want this philosophy "because they're going to excel in that." And really, that's kind of the more subtle things that parents are doing now is because it's so easy to find this information, matching up what's going to make their child succeed in these environments. >> And then how are the preschools, because now that you are saying that, I'm thinking of all these preschools in our neighborhood, that are very, very different, in kind of look and feel and the way they operate. How are you collecting that data, how are they getting you that data? How excited are they to have the opportunity to actually communicate how they're different, rather than whether they're on the main strip to the freeway? >> Yeah, it's actually really exciting, because I think the technology has changed so much since we started Kid Admit. And at first, there was a little bit of hesitancy, because people are like, "What are you doing? "What is this? "Why do you need a technology solution here?" And as technology has changed so drastic in the last few years, all of these schools are very excited to be part of a platform that makes their reach a lot bigger. You don't have to just put up fliers in your neighborhood anymore. You can attract people in a slightly bigger geo code. And there's been a lot of new preschools opening up as well for the demand. And it's nice for them to be able to be a part of a platform and easily get to families really quickly. >> Okay, so just a little bit more on Kid Admit. So you said you're three and a half years old? >> Yes, correct. >> And did you raise some outside funding? >> Yes, we raised 1.15 million dollars over a pre-seed and a seed round, so we're still early stage. >> Congratulations. >> Thank you. >> And what metro areas do you operate in? >> So we're in about 9,000 preschools across 20 states, and we're poised to be nationwide soon. So we are actually here in Phoenix, we just launched here recently, which has been pretty exciting. And yeah, so we actually have listings for more than that many schools, but the ones that partner with us. So we get the information from the state licensing, and then we do our own data, and get more data on our data-mining efforts. After that, we reach out to the schools directly, so they become member schools, and then they can add any information that they need that makes their program special. And with that, once they be part of the platform, then it's easier for parents to navigate the whole process. >> And from how many preschools do generally people kind of search through, what's kind of their tam if you will when they're trying to figure out their preschool? They start with how many and whittle it down to one, what do you kind of see? >> Yeah, so it's interesting. Most people only hear about five, and then you go on Kid Admit and the search in San Francisco, there's 357 preschools so, obviously that's not the pool that they're going to go after, it's probably based on a couple of criteria filters, it will probably whittle down to maybe 10. And so now you're not researching 350, you're getting down to 10. But even if they go a little bit specific, it's usually they'll really evaluate about four to five. >> And what are the top five factors? Not necessarily the value in the factors, but the factors that they're looking at that help drive the decision? >> Yeah, location is definitely a big, big factor. You want to make your life as convenient as possible, and you don't want to have to, if you're dealing with work, and kids, and if you have multiple kids, you want to keep that obviously pretty proximal. And it could be on your way to work too, like you mentioned earlier. Then philosophy, so Montessori, Reggio, is it play based, those, and schedule is a big thing, whether you want part-time or full-time. Interestingly, people talk about price, but ends up being a secondary factor, cause people want what's best for their children, and they want to see what all of those options that are available. >> What is the most surprising factor that you had no idea mattered so much to people as you've gone through this process? >> That they think that it's going to dictate the rest of their child's life on this first educational milestone. And it's just surprising that how it's completely false. And it's just crazy to see how much people still buy into this. >> Right, right. It's like the old Seinfeld episodes right? From Manhattan, and people trying to get in that first, getting in that school, but that's not what you're about at all, you're really about just knowing what the options are and finding the right fit. >> Yeah, we want to like democratize it a little bit, get the access to it. So a lot of people in Manhattan, or even San Francisco hire consultants to help for this, and they're like $15,000 to help you just with preschool. And so you can search Kid Admit for free, you get to see all the information, things that giving access to more families to make better choices for their kids, and it's all about finding a nice environment for your kid, who's going to develop a life-long love of learning. That's the only thing about preschool that makes it great. >> And how did you come up with this idea? >> So I have kids myself, and I went through the process. It was super, super crazy cause Google didn't spit out any results when I did this, my oldest one's seven and a half. And when I was pregnant, people were like, "Are you on the wait list?" I'm like, "I don't even know my child, "how am I going to go and find a preschool at this stage?" So I didn't take that advice, I'm like, "You know what. "I will do this when it's appropriate, "and I feel comfortable." And I did, and then I created this crazy spreadsheet, and cause there wasn't a lot of information available on the internet, so I'd have to call around, and ended up being another full-time job of mine. And once I created this, then a lot of my friends started using it, and using it, and so that was kind of the start of Kid Admit. >> Awesome. So we've had a lot of conversations here over the course of the day, about pivoting and getting involved in tech, and not necessarily being a tech person, and changing career paths. We talked a little bit offline before we came on air, you've got kind of an interesting journey. You started out as a mechanical engineer I think you said, and then got into finance, and now you're doing a kid based, basically marketplace exchange. >> Yes. >> How did that happen? I think I've always wanted to be an entrepreneur, though I didn't quite, was not truthful to myself when I was younger. I became a mechanical engineer. I worked at Ford Motor Company right out of school designing fuel systems, and then I did a lot of other things. Ended up in finance and I kept switching these careers, but I learned all these different skill sets. And all these different things then when you become CEO and start a company, they actually really are very relevant cause you get to, I have to book keep, and manage my own finances for the start-up. I've had to, for when I did financial services, I also cold called. I did that when I started doing early customer development. I did marketing for a medical devices company a long time ago and that's part of it. So all of this journey, as different as it is, it kind of led me to be able to be a generalist to start a company. >> Right, and then what was the tipping point that you said, "Okay, I'm doing it. "I'm going to start this company, I'm going to quit my job and do this?" >> Yeah, so I wanted to leave financial services after 2008. So it's been a-- >> Good timing. >> Yeah, well, but I still stuck onto it for two more years, because in that timeframe, actually four more years, in 2010 we left to start our own wealth management firm, my husband and I, and then I wanted to ramp that up before I could actually formally leave to start my own. So I always wanted knew I did it, but I wanted to have the timing, as well as the idea. >> Right, right. Okay so we're running low on time. So what advice would you give to the budding entrepreneur out there that's got an idea, that's just needs that final little kick out of the nest to go for it? What are some of the learnings that you can share, and advice that you would give them? >> Yeah, you'll never have, you'll never be ready. Just like anything else in life. You just have to kind of take that leap of faith. You're not going to know everything on the journey, and there's something sweet about that. It's something, I kind of miss some of the naitivity I had when I first started this because it keeps you really excited and passionate and relevant in that. And tenacity, resourcefulness, you definitely have to have those things. And just enjoy the journey cause as much as it's a high and low and roller coaster of a start-up experience, you definitely have to enjoy it. And I've gotten to do some really amazing, amazing things and meet some incredible people along the way, and I relish those times. >> Excellent. Well, Tejal thanks for sharing your story with us. >> Well thank you, thanks for having me. >> Absolutely. So great story on entrepreneurship. Eventually you've got to jump out of the nest. It's never easy, but as you said, there's never a right time. You just got to go for it, like everything else that's important in life. So thanks for watching, we're here at the Girls in Tech Catalyst Conference. I'm Jeff Frick, you're watching theCUBE. Thanks for watching. (upbeat music)