>>Welcome back to Falcon 2022. This is Dave LAN. We get a special presentation segment for you today. This is Walter Wall day one of day two's cube coverage, JC Herrera. Here's my designated cohost. Who's the chief human resource officer at CrowdStrike. Craig Neri is to my left. He's the beneficiary and the beneficiary trustee and ambassador of, of operation Motorsport and former us air force. Thank you for your service. Thank you. And Deel Lauder, who is CEO and co-founder of operation Motorsport. Jen, welcome to the cube. Thanks so much for coming on. Great to be JC set this up for us. Explain your role, explain the corporate giving the whole student connection and the veterans take us through that. >>Yeah, sure. Yeah. So as, as head of HR, one of the, one of the things that we do is, is help manage part of the corporate giving strategy. And, and one of those things that, that we love to do is to also invest in students and in our veterans, it's just a part of our giving program. So this partnership with operation Motorsport is really critical to that. And if you want to dive a little bit deeper into that, we just see that there's a gigantic skills gap in cyber security. And so when we, when there's over millions of open roles around the world and 700,000 of 'em in the us alone, we've gotta go close that gap. And so our next gen scholarships that come out of the, that are giving funds are, are awarded to students who are studying cyber security or AI. And the other side of that is that this partnership with operation motor sport, then we get the opportunity to do some internships with veterans through operation motor sport as well, the >>Number 700,000 now, but pre pandemic. I remember number 3 50, 300 50,000. It's it's doubled now just in the us. Amazing. All right, diesel, tell us about the mission of operation motor sport, like who are the beneficiaries let's get into it. >>So operation motor sport engages ill, injured, wounded service members, those that are medically retiring from the service or disabled veterans, these individuals be taken out of their units. They lose their team identity, their purpose. And, and what we do is those that apply to the program and have a desire to work around shiny objects and fast cars and all the great smells or just car guys or gals that we have some of those as well. They, we, we bring them onto the teams as beneficiaries. So embed them into a race team and give them opportunity to find something new. We're a recovery program. We're not about, you know, finding jobs for these folks. It's about networking and getting outta that, you know, outta the dark places where some of them end up going, because this is a, a huge change for them. And, and in doing so, we now expose them to crowd strike. You know, that's, that's one of the new relationships that, that we have where potentially if they want to, they can pursue new opportunities in areas like cyber security. >>And they're chosen through an application process. You're I'm, I'm inferring. >>Yeah. They just go online and say, you know, through word of mouth or through a friend or through the, the USO and other organizations, they go online and they click the apply here and they fill it out. And our beneficiary trustee, Craig, and calls 'em up and says, Hey, tell me about what you're looking for. And, and we, we pair them up with the race team and Craig, >>You're also a, a beneficiary in addition to being the beneficiary trustee. So explain that, what's your story? >>Right. So I started in this organization as a beneficiary. I was the one that hit the button on the website. And, and then a few minutes later, I got a phone call from then Tiffany Lader, diesel's wife, who's our executive director in the organization. And, and I had that same conversation that I now have with beneficiaries today. I did a, I did a full season with them last year in 2021 as a beneficiary. But at the end I realized how big of an impact that this has with folks. Transition can be very difficult, especially if they're ill injured or wounded. And so I asked if I could help if I could give back, cuz it meant such it had such a big impact on me. I'd like to, to help other veterans as well. Can I >>Ask you what made you hit that button? What made you apply? >>That's a great question. So I was one of the very fortunate ones that had a transition coach. I was in the military for 29 years and had a lot of great connections in the military and, and was connected to a coach, a transition coach and just exploring, you know, what that, what that would look like. And she was the one who said, Hey, why don't we, why don't we explore this passion of Motorsports that you have? My family had been going to, to Motorsports events for, you know, 50 years. And so, so I thought back, all right, this is, I like this idea. Let's, let's pursue this. So a quick Google search and operation Motorsport popped up and I hit the button and >>What programs are available in operation >>Motorsport? Yeah. So diesel kind of outline outlined it. We have basically three different programs. We have the, our immersion program, which is exactly what diesel described, where we take that veteran. And we actually immerse them in a race team. They're doing the, exactly what I was doing, doing tires and fuel and whatever the team needs them to do. We also have our emo sports program where folks who can't do the immersion program, immersion program is takes a pretty big time commitment sometimes. And so they just don't have the capacity or abilities to be able to do those. We could put 'em in our emo sports program where they can do it all virtually we're actually, we have a season going on right now where we, we have veterans racing in that emo sports program. And then we have a, a diversionary therapy program where we have a, a Patriot car corral set up at all these tracks. So they can go out with like-minded individuals and spend the day out there with those folks, other veterans. And we do pit pit tours and, and we get 'em out on the track for a little bit of a, you know, highway speeds, nothing ridiculous. But we, we did doing some highway speeds. So we have a, a few, few different ways for them to be >>Involved. So, so the number three is like a splash in the pond, whereas number ones, the, to like full immersion. Right? Correct. And so what are you doing in the full immersion? What is, what is that like? I mean, you're literally changing tires and, and, and you're >>Yeah. You name it. You're >>In the you're you're you're in that sort of sphere of battle, if you will. Right. >>The beauty of this is we could take somebody's capabilities and skill set and we can match it to whatever that looks like on a race team. Some people come in and have no experience whatsoever. And so we find a team that needs, you know, that has a development opportunities where they could come in, their, their initial job might be to fuel fuel cans or, you know, take tires off the car, wipe the car down, it's little things in the beginning. And then slowly as they start to grow and learn, then they take on bigger roles. But we also have different positions. They can be immersed in, in teams, but they can also be immersed in the series. So we have folks that are doing like tech inspections. We have folks that are doing race control up in the, up in the tower, directing race operations. So we have lots of opportunities, tons of potential. We, we foster those relationships and take the folks, whatever their capabilities and, and abilities are and find the right position for >>'em think, thinking about your personal experience, how, how did it, how would you say it affected you? >>Yeah. To understand that you really have to understand military transition. And I think that's where a lot of the folks that have never experienced this really struggle transition from the military is really difficult. And it's really difficult, even if you're, if you're not broken or you don't have some kind of illness or injury, but you add that factor into at the same time and it could be extremely difficult. And that's why we see like the 22, a day suicide rates with veterans, it's very, very high. Right? And so when you, when you come into this program, it, it is a little bit of a leap of faith, right? This is very new experience for somebody, right? For somebody like myself who had 29 years of experience in the military, very senior person in the military. And now you're at the bottom of the totem pole and trying to figure it all out again, it's, it's a, it's a big jump. But what you realize really quickly is a lot of the things that you experience in the military, you experience in that Pata, same exact things, lots of small team environment, lots of diversity, lots of challenges, lots of roadblocks ups downs, you, you deploy just like you would deploy in, in the military, you bring the cars to a track, you execute a mission, then you pack it up and bring it home. So it's, there's so many similarities in >>The process. I mean, yeah. Diesel hearing Craig explained that there are the similarities sound very clear, but, but, but how did how'd you come up with this idea? It makes sense now in retrospect, but somebody just said, Hey, you know, we have this and we have this and we can marry him or no, not >>Really. And it it's a funny story because I always said, I, I, I don't believe in reinventing the wheel, I believe in stealing the car. And so there's a sister organization that we have in the UK called mission Motorsport. And, and, and they invented this five years before we did. And, and they were successful. And I was, you know, through, through friendships and opportunities, I got to witness it in, in 2016. So went over to, to Wales in the UK and, and watched it in action. And we were there for one race weekend, race of remembrance, which is where we go back to, we'll be going back to November, taking 13 beneficiaries over to race in our own race team for a 12 hour race. And that's a whole other story, but that's where it all started. You know, we, we saw the opportunities and said, wow, they're changing lives through recovery, you know, through motor sport and the similarities and what they were achieving. >>Our initial goal was let's just come back and do this again next year, because we need to bring north American transitioning members over to, to witness this and take part. And then fast forward, we said, why stop there? And we stood up an organization. Now I'll tell you that the organization is not what it was, the, the initial vision. This is not where, I mean, I never imagine that we get to this point this day, especially with the announcement this morning, you know, with the partnership with CrowdStrike, it it's huge for us, but we've evolved into something that was very similar to the initial vision. And that was helping, helping medically transitioning service members with their own personal struggles and recovery. You know, the reason we call it operation Motorsport is because operations have no beginning and no end and our, and what we do makes us so different in that we're not a one and done, we take care of these guys. Even when they become alumni, they, they still come back. They, they come back to volunteer, they come back to check in their friends and, and all kinds. It's really, really neat. And, >>And JC of course, CrowdStrike has an affinity for Motorsports, right? You got the logo on the Mercedes. You you've got the safety car at, this is, I think it's called the safety car. Right. That's it? Yeah. So, okay. So that's an obvious connection, but, but where did the idea germinate for this partnership? >>There's so many things, but first and foremost, I think that the, the values of CrowdStrike and those of operation motors were very much aligned. If you think about it, we, we focus a lot on teamwork. There's no way we do these jobs without the teamwork part. We all love data. These guys are all in the data all the time, trying to figure out, you know, what your adversaries are doing. So there's that kind of component to it. And I'd say the last bit is critical thinking. So when we think about our organizations and how well aligned they are, that was a, that was a no brainer. And into the other side of it, we get the opportunity to do mentorship programs. I mean, I think both ways, hopefully I get invited to the Patriot corral. At some point I can go, go work on a car, but we'll do those both ways or mentorship opportunities. If folks from operation motor sport win a team up with a crowd striker. So >>Do you ever get to drive the car? Or is that just an awful question? No, that's >>A good question. Actually I do from the, from the track to the pits, very slow >>Speeds. They don't let you out in the train. That's right. No, I don't get to go out on the track. Diesel, you ever, you ever drive one >>Of these? I, I, I I've been on, on the track on, on different cars, not in the race cars that, that, that, that are on the team, but something that's unique in the Patriot corral, for instance, because JC brought that up is that when we do these Patriot corrals, part of that program at lunchtime is, is taking the individuals and doing parade laps. And now, you know, a parade lap. Well, what's the fun in that, but you drive highway speeds on a racetrack and your own personal car, following a pace car. That's a pretty cool experience. Cool. >>Yeah, that's very cool guys. Congratulations on this program and all your success and all the, the giving that you do for the community and, and your peers really appreciate you guys coming on the cube and telling me great story. Thanks >>For having, thanks for the opportunity. You're very >>Welcome. All right. Keep it right there. Everybody. Dave ante and Dave Nicholson, we'll be back from Falcon 2022 at the area in Las Vegas. You watching the cube.

>> Welcome back to FalCon 2022. This is Dave Vellante. We get a special presentation segment for you today. This is Walter Wall day one of day two's cube coverage. JC Herrera is here, he's my designated cohost. He's the chief human resource officer at CrowdStrike. Craig Neri is to my left. He's the beneficiary and the beneficiary trustee and ambassador of, of operation Motorsport and former US air force. Thank you for your service. >> Thank you. >> And Diezel Lodder, who is CEO and co-founder of operation Motorsport. Gents, welcome to the cube. Thanks so much for coming on. >> Thank you, Great to be here >> JC, set this up for us. Explain your role, explain the corporate giving, the whole student connection, and the veterans, take us through that. >> Yeah, sure. Yeah, so as, as head of HR, one of the one of the things that we do is, is help manage part of the corporate giving strategy. And, and one of those things that, that we love to do is to also invest in students and in our veterans, it's just a part of our giving program. So this partnership with operation Motorsport is really critical to that. And if you want to dive a little bit deeper into that we just see that there's a gigantic skills gap in cybersecurity. And so when we, when there's over millions of open roles around the world and 700,000 of them in the us alone, we've got to go close that gap. And so our next gen scholarships that come out of the, are giving funds are, are awarded to students who are studying cyber security or AI. And the other side of that, is that this partnership with operation Motorsport then, we get the opportunity to do some internships with veterans through operation Motorsport as well. >> The number is 700,000 now, but pre pandemic I remember number 350, 350,000. It's, it's doubled now just in the US, amazing. All right, diezel, tell us about the mission of operation Motorsport like who are the beneficiaries let's get into it. >> So operation Motorsport engages ill, injured wounded service members, those that are medically retiring from the service or disabled veterans these individuals will be taken out of their units. They lose their team identity, their purpose. And, and what we do is those that apply to the program and have a desire to work around shiny objects and fast cars and all the great smells or just car guys or gals that we have some of those as well. They, we, we bring them onto the teams as beneficiaries. So embed them into a race team and give them opportunity to find something new. We're a recovery program. We're not about, you know, finding jobs for these folks. It's about networking and getting out of that, you know out of the dark places where some of them end up going because this is a, a huge change for them. And, and in doing so, we now expose them to CrowdStrike. You know, that's, that's one of the new relationships that, that we have where potentially if they want to they can pursue new opportunities in areas like cybersecurity. >> And they're chosen through an application process you're, I, I'm inferring. >> Yep. They just go online and say, you know through word of mouth or through a friend or through the, the USO and other organizations, they go online and they click the apply here and they fill it out. And, our beneficiary trustee Craig, and calls them up and says, Hey, tell me about what you're looking for. And, and we, we pair them up with the race team. >> And Craig you're also a, a beneficiary in addition to being the beneficiary trustee. So explain that, what's your story? >> Right. So I started in this organization as a beneficiary. I was the one that hit the button on the website. And, and then a few minutes later, I got a phone call from then Tiffany Lodder, Diezel's wife, who's our executive director in the organization. And, and I had that same conversation that I now have with beneficiaries today. I did a, I did a full season with them last year in 2021 as a beneficiary. But at the end I realized how big of an impact that this has with folks. Transition can be very difficult, especially if they're ill injured or wounded. And so I asked if I could help if I could give back cause it meant such, it had such a big impact on me. I'd like to, to help other veterans as well. >> Can I ask you what made you hit that button? What made you apply? >> Oh, that's a great question. So I was one of the very fortunate ones that had a transition coach. I was in the military for 29 years and had a lot of great connections in the military and, and was connected to a coach, a transition coach and just exploring, you know what that, what that would look like and she was the one who say, why don't we, why don't we explore this passion of Motorsports that you have? My family had been going to, to Motorsports events for you know, 50 years. And so, so I thought back, all right, this is I like this idea. Let's, let's pursue this. So a quick Google search and operation Motorsport popped up and I hit the button. >> And what programs are available in operation Motorsport? >> And so, Diezel kind of outline, outlined it. We have basically three different programs. We have the, our immersion program, which is exactly what Diezel described, where we take that veteran and we actually immerse them in a race team they're doing the, exactly what I was doing, doing tires and fuel and whatever the team needs them to do. We also have our E-motor sports program where folks who can't do the immersion program, immersion program is takes a pretty big time commitment sometimes. And so, they just don't have the capacity or abilities to be able to do those. We could put them in our E-motor sports program where they can do it all virtually. we're actually, we have a season going on right now where we're, we have veterans racing in that E-motor sports program. And then we have a, the diversionary therapy program where we have a, a Patriot car corral set up at all these tracks so, they can go out with like-minded individuals and spend the day out there with those folks, other veterans. And we do pit, pit tours and, and we get 'em out on the track for a little bit of a, you know, highway speeds nothing ridiculous, but we, we been doing some highway speeds. So we have a, a few, few different ways for them to be involved. >> So, so the number three is like a splash in the pond whereas number one's the, like full immersion. >> Yeah, correct, yes. >> And so what are you doing in the full immersion? What is, what is that like? I mean you're literally changing tires and, and you're, >> Yeah. You name it. >> In the, you're, you're in that sort of sphere of battle, if you will. >> The beauty of this is we could take somebody's capabilities and skill set and we can match it to whatever that looks like on a race team. Some people come in and have no experience whatsoever. And so we find a team that needs, you know, that has a development opportunities where they could come in, their, their initial job might be to fuel fuel cans or, you know, take tires off the car or wipe the car down, it's little things in the beginning. And then slowly as they start to grow and learn then they take on bigger roles. But we also have different positions. They can be immersed in, in teams, but they can also be immersed in the series. So we have folks that are doing like tech inspections. We have folks that are doing race control up in the, up in the tower, directing race operations. So, we have lots of opportunities, tons of potential. We, we foster those relationships and take the folks and whatever their capabilities and, and abilities are and find the right position for them. >> Think, thinking about your personal experience, how, how did it, how would you say it affected you? >> Yeah, um, to understand that you really have to understand military transition. And I think that's where a lot of the folks that have never experienced this really struggle. transition from the military is really difficult. And it's really difficult, even if you're, if you're not broke and, or you don't have some kind of illness or injury but, you add that factor into it at the same time and it could be extremely difficult. And that's why we see like the 22 a day suicide rates with veterans, it's very, very high, Right? And so when you, when you come into this program, it's, it is a little bit of a leap of faith, right? This is very new experience for somebody, right? For somebody like myself who had 29 years of experience in the military, very senior person in the military. And now you're at the bottom of the totem pole and trying to figure it all out again, it's, it's a it's a big jump. But, what you realize really quickly is a lot of the things that you experience in the military you experience in that paddock, same exact things, lots of, small team environment, lots of diversity, lots of challenges, lots of roadblocks ups downs, you, you'd deploy just like you would deploy in, in the military you bring the cars to a track, you execute a mission then you pack it up and bring it home. So it's, there's so many similarities in the process. >> I mean, yeah. Diezel hear, hearing Craig explained that there are, the similarities sound very clear, but, but, but how did how'd you come up with this idea? (Diezel laughs) It makes sense now in retrospect, but, somebody just said Hey, you know, we have this and we have this and we can marry them or... >> No, not really. And it, it's a funny story because I always said, I, I, I don't believe in reinventing the wheel I believe in stealing the car. And so there's a sister organization that we have in the UK called mission Motorsport. And, and, and they invented this five years before we did. And, and they were successful. And I was, you know, through, through friendships and opportunities, I got to witness it in, in 2016. So went over to, to Wales in, in the UK and, and watched it in action. And we were there for one race weekend, race of remembrance which is where we go back to we'll be going back to November, taking 13 beneficiaries over to race in our own race team for a 12 hour race. And that's a whole other story but that's where it all started. You know, we, we saw the opportunities and said, wow they're changing lives through recovery, you know through Motorsport and the similarities and what they were achieving, our initial goal was let's just come back and do this again next year, because we need to bring north American transitioning members over to, to witness this and take part. And then fast forward, we said, why stop there? And we, stood up an organization. Now, I'll tell you that the organization is not what it was the initial vision, this not where, I mean I never imagine that we get to this point this day especially with the announcement this morning, you know with the partnership with CrowdStrike, it it's huge for us but, we've evolved into something that was very similar to the initial vision. And that was, helping, helping medically transitioning service members with their own personal struggles and recovery. You know, the reason we call it operation Motorsport is because operations have no beginning and no end and our, and what we do makes us so different in that we're not a one and done, we take care of these guys. Even when they become alumni, they, they still come back. They, they come back to volunteer they come back to check in their friends and, and all kinds, it's really, really neat. >> And, and JC of course CrowdStrike has an affinity for Motorsports, right? You got the logo on the Mercedes. You, you've got the safety car at this. I think it's called the safety car, right? >> That's it, yeah. >> So, okay. So that's an obvious connection, but, but where did the idea germinate for this partnership? >> There's so many things, but first and foremost, I think that the, the values of CrowdStrike and those of operation motors were very much aligned. If you think about it, we, we focus a lot on teamwork. There's no way we do these jobs without the teamwork part. We all love data. These guys are all in the data all the time trying to figure out, you know, what your adversaries are doing. So there's that kind of component to it. And I'd say the last bit is critical thinking. So when we think about our organizations and how well aligned they are, that was a, that was a no brainer. And into the other side of it, we get the opportunity to do mentorship programs. I mean, I think both ways, hopefully I get invited to the Patriot corral at some point I can go, go work on a car but, we'll do those both ways or mentorship opportunities. If folks from operation Motorsport win a team up with a CrowdStrikers. >> Do you ever get to drive the car? Or is that just an awful question? >> No, it's a good question. Actually I do from the from the track to the pits at, you know, very slow speeds. >> They don't let you out on the track? >> That's right, no, I don't get to go out the track. >> Diezel You ever, you ever drive one of these? >> I, I, I, I've been on, on the track on, on different cars not in the race cars that, that, that that are on the team, but something that's unique in the Patriot corral, for instance, because JC brought that up, is that when we do these Patriot corrals part of that program at lunchtime is, is taking the individuals and doing parade laps. And I'll, you know, a parade lap, well, what's the fun in that? but you drive highway speeds on a racetrack and your own personal car following a pace car, that's a pretty cool experience. >> Yeah, that's very cool. Guys, congratulations on this program and all your success and all the, the giving that you do for the community and, and your peers, really appreciate you guys coming on The Cube and telling your story. >> Thanks for having us. >> Thanks for the opportunity. >> You're very welcome. All right, keep it right there everybody. Dave Vellante and Dave Nicholson, we'll be back from FalCon 2022, at the ARIA in Las Vegas. You're watching the cube. (relaxing music)

>> Announcer: Live, from Orlando, Florida, it's TheCUBE, covering PentahoWorld 2017. Brought to you by Hitachi Vantara. >> Welcome back to sunny Orlando everybody. This is TheCUBE, the leader in live tech coverage. My name is Dave Vellante and this is PentahoWorld, #PWorld17. Don DeLoach here, he's the co-chair of the midwest IoT council. Thanks so much for coming on TheCUBE. >> Good to be here. >> So you've just written a new book. I got it right in my hot off the presses in my hands. The Future of IoT, leveraging the shift to a data-centric world. Can you see that okay? Alright, great, how's that, you got that? Well congratulations on getting the book done. >> Thanks. >> It's like, the closest a male can come to having a baby, I guess. But, so, it's fantastic. Let's start with sort of the premise of the book. What, why'd you write it? >> Sure, I'll give you the short version, 'cause that in and of itself could go on forever. I'm a data guy by background. And for the last five or six years, I've really been passionate about IoT. And the two converged with a focus on data, but it was kind of ahead of where most people in IoT were, because they were mostly focused on sensor technology and communications, and to a limited extent, the workflow. So I kind of developed this thesis around where I thought the market was going to go. And I would have this conversation over and over and over, but it wasn't really sticking and so I decided maybe I should write a book to talk about it and it took me forever to write the book 'cause fundamentally I didn't know what I was doing. Fortunately, I was able to eventually bring on a couple of co-authors and collectively we were able to get the book written and we published it in May of this year. >> And give us the premise, how would you summarize? >> So the central thesis of the book is that the market is going to shift from a focus on IoT enabled products like a smart refrigerator or a low-fat fryer or a turbine in a factory or a power plant or whatever. It's going to shift from the IoT enabled products to the IoT enabled enterprise. If you look at the Harvard Business Review article that Jim Heppelmann and Michael Porter did in 2014, they talked about the progression from products to smart products to smart, connected products, to product systems, to system of systems. We've largely been focused on smart, connected products, or as I would call IoT enabled products. And most of the technology vendors have focused their efforts on helping the lighting vendor or the refrigerator vendor or whatever IoT enable their product. But when that moves to mass adoption of IoT, if you're the CIO or the CEO of SeaLand or Disney or Walmart or whatever, you're not going to want to be a company that has 100,000 IoT enabled products. You're going to want to be an IoT enabled company. And the difference is really all around data primacy and how that data is treated. So, right now, most of the data goes from the IoT enabled product to the product provider. And they tell you what data you can get. But that, if you look at the progression, it's almost mathematically impossible that that is sustainable because company, organizations are going to want to take my, like let's just say we're talking about a fast food restaurant. They're going to want to take the data from the low-fat fryer and the data from the refrigerator or the shake machine or the lighting system or whatever, and they're going to want to look at it in the context of the other data. And they're going to also want to combine it with their point-of-sale or crew scheduling, or inventory and then if they're smart, they'll start to even pull in external data, like pedestrian traffic or street traffic or microweather or whatever, and they'll create a much richer signature. And then, it comes down to governance, where I want to create this enriched data set, and then propagate it to the right constituent in the right time in the right way. So you still give the product provider back the data that they want, and there's nothing that precludes you from doing that. And you give the low-fat fryer provider the data that they want, but you give your regional and corporate offices a different view of the same data, and you give the FDA or your supply chain partner, it's still the same atomic data, but what you're doing is you're separating the creation of the data from the consumption of the data, and that's where you gain maximum leverage, and that's really the thesis of the book. >> It's data, great summary by the way, so it's data in context, and the context of the low-fat fryer is going to be different than the workflow within that retail operation. >> Yeah, that's right and again, this is where, the product providers have initially kind of pushed back because they feel like they have stickiness and loyalty that's bred out of that link. But, first of all, that's going to change. So if you're Walmart or a major concern and you say, "I'm going to do a lighting RFP," and there's 10 vendors that say, "Hey, we want to compete for this," and six of 'em will allow Walmart to control the data, and four say, "No, we have to control the data," their list just went to six. They're just not going to put up with that. >> Dave: Period, the end, absolutely. >> That's right. So if the product providers are smart, they're going to get ahead of this and say, "Look, I get where the market's going. "We're going to need to give you control of the data, "but I'm going to ask for a contract that says "I'm going to get the data I'm already getting, "'cause I need to get that, and you want me to get that. "But number two, I'm going to recognize that "they can give, Walmart can give me my data back, "but enrich it and contextualize it "so I get better data back." So everybody can win, but it's all about the right architecture. >> Well and the product guys going to have the Trojan horse strategy of getting in when nobody was really looking. >> Don: That's right. >> And okay, so they've got there. Do you envision, Don, a point at which the Walmart might say, "No, that's our data "and you don't get it." >> Um, not really- >> or is there going to be a quid pro quo? >> and here's why. The argument that the product providers have made all along is, almost in a condescending way sometimes, although not intentionally condescending, it's been, look, we're selling you this low-fat fryer for your fast food restaurant. And you say you want the data, but you know, we had a team of people who are experts in this. Leave that to us, we'll analyze the data and we'll give you back what you need. Now, there's some truth to the fact that they should know their products better than anybody, and if I'm the fast food chain, I want them to get that data so that they can continually analyze and help me do my job better. They just don't have to get that data at my expense. There are ways to cooperatively work this, but again, it comes back to just the right architecture. So what we call the first receiver is in essence, setting up an abstraction close to the point of the ingestion of all this data. Upon which it's cleansed, enriched, and then propagated again to the right constituent in the right time in the right way. And by the way, I would add, with the right security considerations, and with the right data privacy considerations, 'cause like, if you look around the market now, things like GEP are in Europe and what we've seen in the US just in the wake of the elections and everything around how data is treated, privacy concerns are going to be huge. So if you don't know how to treat the data in the context of how it needs to be leveraged, you're going to lose that leverage of the data. >> Well, plus the widget guys are going to say "Look, we have to do predictive maintenance "on those devices and you want us to do that." You know, they say follow the money. Let's follow the data. So, what's the data flow look like in your mind? You got these edge devices. >> Yep, physical or virtual. Doesn't have to be a physical edge. Although, in a lot of cases, there are good reasons why you'd want a physical edge, but there's nothing technologically that says you have to have a physical edge. >> Elaborate on that, would you? What do you mean by virtual? >> Sure, so let's say I have a server inside a retail outfit. And it's collecting all of my IoT data and consolidating it and persisting it into a data store and then propagating it to a variety of constituents. That would be creating the first receiver in the physical edge. There's nothing that says that that edge device can't grab that data, but then persist it in a distributed Amazon cloud instance, or a Rackspace instance or whatever. It doesn't actually need to be persisted physically on the edge, but there's no reason it can't either. >> Okay, now I understand that now. So the guys at Wikibon, which is a sort of sister company to TheCUBE, have envisioned this three tiered data model where you've got the devices at the edge where real-time activity's going on, real-time analytics, and then you've got this sort of aggregation point, I guess call it a gateway. And then you've got, and that's as I say, aggregation of all these edge devices. And then you've got the cloud where the heavy modeling is done. It could be your private cloud or your public cloud. So does that three tier model make sense to you? >> Yeah, so what you're describing as the first tier is actually the sensor layer. The gateway layer that you're describing, in the book would be characterized as the first receiver. It's basically an edge tier that is augmented to persist and enrich the data and then apply the proper governance to it. But what I would argue is, in reality, I mean, your reference architecture is spot-on. But if you actually take that one step further, it's actually an n-tier architecture. Because there's no reason why the data doesn't go from the ten franchise stores, to the regional headquarters, to the country headquarters, to the corporate headquarters, and every step along the way, including the edge, you're going to see certain types of analytics and computational work done. I'll put a plug for my friends at Hitachi Lumada in on this, you know, there's like 700 horizontal IoT platforms out there. There aren't going to be 700 winners. There's going to be probably eight to 10, and that's only because the different specific verticals will provide for more winners than it would be if it was just one like a search engine. But, the winners are going to have to have an extensible architecture that is, will ultimately allow enterprises to do the very things I'm talking about doing. And so there are a number out there, but one of the things, and Rob Tiffany, who's the CTO of Lumada, I think has a really good handle on his team on an architecture that is really plausible for accomplishing this as the market migrates into the future. >> And that architecture's got to be very flexible, not just elastic, but sometimes we use the word plastic, plasticity, being able to go in any direction. >> Well, sure, up to and including the use of digital twins and avatars and the logic that goes along with that and the ability to spin something up and spin something down gives you that flexibility that you as an enterprise, especially the larger the enterprise, the more important that becomes, need. >> How much of the data, Don, at that edge do you think will be persisted, two part question? It's not all going to be persisted, is it? Isn't that too expensive? Is it necessary to persist all of that data? >> Well, no. So this is where, you'll hear the notion of data exhaust. What that really means is, let's just say I'm instrumenting every room in this hotel and each room has six different sensors in it and I'm taking a reading once a second. The ratio of inconsequential to consequential data is probably going to be over 99 to one. So it doesn't really make sense to persist that data and it sure as hell doesn't make sense to take that data and push it into a cloud where I spend more to reduce the value of the payload. That's just dumb. But what will happen is that, there are two things, one, I think people will see the value in locally persisting the data that has value, the consequential data, and doing that in a way that's stored at least for some period of time so you can run the type of edge analytics that might benefit from having that persisted store. The other thing that I think will happen, and this is, I don't talk much, I talk a little bit about it in the book, but there's this whole notion where when we get to the volumes of data that we really talk about where IoT will go by like 2025, it's going to push the physical limitations of how we can accommodate that. So people will begin to use techniques like developing statistical metadata models that are a highly accurate metadata representation of the entirety of the data set, but probably in about one percent of the space that's queryable and suitable for machine learning where it's going to enable you to do what you just physically couldn't do before. So that's a little bit into the future, but there are people doing some fabulous work on that right now and that'll creep into the overall lexicon over time. >> Is that a lightweight digital twin that gives you substantially the same insight? >> It could augment the digital twin in ways that allow you to stand up digital twins where you might not be able to before. The thing that, the example that most people would know about are, like in the Apache ecosystem, there are toolsets like SnappyData that are basically doing approximation, but they're doing it via sampling. And that is a step in that direction, but what you're looking for is very high value approximation that doesn't lose the outlier. So like in IoT, one of the things you normally are looking for is where am I going to pick up on anomalous behavior? Well if I'm using a sample set, and I'm only taking 15%, I by definition am going to lose a lot of that anomalous behavior. So it has to be a holistic representation of the data, but what happens is that that data is transformed into statistics that can be queryable as if it was the atomic data set, but what you're getting is a very high value approximation in a fraction of the space and time and resources. >> Ok, but that's not sampling. >> No, it's statistical metadata. There are, there's a, my last company had developed a thing that we called approximate query, and it was based on that exact set of patents around the formation of a statistical metadata model. It just so happens it's absolutely suited for where IoT is going. It's kind of, IoT isn't really there yet. People are still trying to figure out the edge in its most basic forms, but the sheer weight of the data and the progression of the market is going to force people to be innovative in how they look at some of these things. Just like, if you look at things like privacy, right now, people think in terms of anonymization. And that's, basically, I'm going to de-link data contextually where I'm going to effectively lose the linkages to the context in order to conform with data privacy. But there are techniques, like if you look at GDCAR, their techniques, within certain safe harbors, that allow you to pseudonymize the data where you can actually relink it under certain conditions. And there are some smart people out there solving these problems. That's where the market's going to go, it's just going to get there over time. And what I would also add to this equation is, at the end of the day, right now, the concepts that are in the book about the first receiver and the create, the abstraction of the creation of the data from the consumption of the data, look, it's a pretty basic thing, but it's the type of shift that is going to be required for enterprises to truly leverage the data. The things about statistical metadata and pseudonymization, pseudonymization will come before the statistical metadata. But the market forces are going to drive more and more into those areas, but you got to walk before you run. Right now, most people still have silos, which is interesting, because when you think about the whole notion of the internet of things, it infers that it's this exploitation of understanding the state of physical assets in a very broad based environment. And yet, the funny thing is, most IoT devices are silos that emulate M2M, sort of peer to peer networks just using the internet as a communication vehicle. But that'll change. >> Right, and that's really again, back to the premise of the book. We're going from these individual products, where all the data is locked into the product silo, to this digital fabric, that is an enterprise context, not a product context. >> That's right and if you go to the toolsets that Pentaho offers, the analytic toolsets. Let's just say, now that I've got this rich data set, assuming I'm following basic architectural principles so that I can leverage the maximum amount of data, that now gives me the ability to use these type of toolsets to do far better operational analytics to know what's going on, far better forensic analysis and investigative analytics to mine through the date and do root cause analysis, far better predictive analytics and prescriptive analytics to figure out what will go on, and ultimately feed the machine learning algorithms ultimately to get to in essence, the living organism, the adaptive systems that are continuously changing and adapting to circumstances. That's kind of the Holy Grail. >> You mentioned Hitachi Vantara before. I'm curious what your thoughts are on the Hitachi, you know, two years ago, we saw the acquisition, said, okay, now what? And you know, on paper it sounded good, and now it starts to come together, it starts to make more sense. You know, storage is going to the cloud. HDS says, alright, well we got this Hitachi relationship. But what do you make of that? How do you assess it, and where do you see it going? >> First of all, I actually think the moves that they've done are good. And I would not say that if I didn't think it. I'd just find a politically correct way not to say that. But I do think it's good. So they created the Hitachi Insight Group about a year and a half ago, and now that's been folded into Hitachin Vantara, alongside HDS and Pentaho and I think that it's a fairly logical set of elements coming together. I think they're going down the right path. In full disclosure, I worked for Hitachi Data Systems from '91 til '94, so it's not like I'm a recent employee of them, it's 25 years ago, but my experience with Hitachi corporate and the way they approach things has been unlike a lot of really super large companies, who may be super large, but may not be the best engineers, or may not always get everything done so well, Hitachi's a really formidable organization. And I think what they're doing with Pentaho and HDS and the Insight Group and specifically Lumada, is well thought out and I'm optimistic about where they're going. And by the way, they won't be the only winner in the equation. There's going to be eight or nine different key players, but they'll, I would not short them whatsoever. I have high hopes for them. >> The TAM is enormous. Normally, Hitachi eventually gets to where it wants to go. It's a very thoughtful company. I've been watching them for 30 years. But to a lot of people, the Pentaho and the Insight's play make a lot of sense, and then HDS, you used to work for HDS, lot of infrastructure still, lot of hardware, but a relationship with Hitachi Limited, that is quite strong, where do you see that fit, that third piece of the stool? >> So, this is where there's a few companies that have unique advantages, with Hitachi being one of them. Because if you think about IoT, IoT is the intersection of information technology and operational technology. So it's one thing to say, "I know how to build a database." or "I can build machine learning algorithms," or whatever. It's another thing to say, "I know how to build trains "or CAT scans or smart city lighting systems." And the domain expertise married with the technology delivers a set of capabilities that you can't match without that domain expertise. And, I mean, if you even just reduce it down to artificial intelligence and machine learning, you get an expert ML or AI guy, and they're only as good as the limits of their domain expertise. So that's why, and again, that's why I go back to the comparison to search engines, where there's going to be like, there's Google and maybe Yahoo. There's probably going to be more platform winners because the vertical expertise is going to be very, very important, but there's not going to be 700 of 'em. But Hitachi has an advantage that they bring to the table, 'cause they have very deep roots in energy, in medical equipment, in transportation. All of that will manifest itself in what they're doing in a big way, I think. >> Okay, so, but a lot of the things that you described, and help me understand this, are Hitachi Limited. Now of course, Hitachi Data Systems started as, National Advance Systems was a distribution arm for Hitachi IT products. >> Don: Right, good for you, not many people remember. >> I'm old. So, like I said, I had a 30 year history with this company. Do you foresee that that, and by the way, interestingly, was often criticized back when you were working for HDS, it was like, it's still a distribution hub, but in the last decade, HDS has become much more of a contributor to the innovation and the product strategy and so forth. Having said that, it seems to me advantageous if some of those things you discussed, the trains, the medical equipment, can start flowing back through HDS. I'm not sure if that's explicitly the plan. I didn't necessarily hear that, but it sort of has to, right? >> Well, I'm not privy to those discussions, so it would be conjecture on my part. >> Let's opine, but right, doesn't that make sense? >> Don: It makes perfect sense. >> Because, I mean HDS for years was just this storage silo. And then storage became a very uninteresting business, and credit to Hitachi for pivoting. But it seems to me that they could really, and they probably have a, I had Brian Householder on earlier I wish I had explored this more with him. But it just seems, the question for them is, okay, how are you going to tap those really diverse businesses. I mean, it's a business like a GE or a Siemens. I mean, it's very broad based. >> Well, again, conjecture on my part, but one way I would do it would be to start using Lumada in the various operations, the domain-specific operations right now with Hitachi. Whether they plan to do that or not, I'm not sure of. I've heard that they probably will. >> That's a data play, obviously, right? >> Well it's a platform play. And it's enabling technology that should augment what's already going on in the various elements of Hitachi. Again, I'm, this is conjecture on my part. But you asked, let's just go with this. I would say that makes a lot of sense. I'd be surprised if they don't do that. And I think in the process of doing that, you start to crosspollinate that expertise that gives you a unique advantage. It goes back to if you have unique advantages, you can choose to exploit them or not. Very few companies have the set of unique advantages that somebody like Hitachi has in terms of their engineering and massive reach into so many, you know, Hitachi, GE, Siemens, these are companies that have big reach to the extent that they exploit them or not. One of the things about Hitachi that's different than almost anybody though is they have all this domain expertise, but they've been in the technology-specific business for a long time as well, making computers. And so, they actually already have the internal expertise to crosspollinate, but you know, whether they do it or not, time will tell. >> Well, but it's interesting to watch the big whales, the horses in the track, if you will. Certainly GE has made a lot of noise, like, okay, we're a software company. And now you're seeing, wow, that's not so easy, and then again, I'm sanguine about GE. I think eventually they'll get there. And then you see IBM's got their sort of IoT division. They're bringing in people. Another company with a lot of IT expertise. Not a lot of OT expertise. And then you see Hitachi, who's actually got both. Siemens I don't know as well, but presumably, they're more OT than IT and so you would think that if you had to evaluate the companies' positions, that Hitachi's in a unique position. Certainly have a lot of software. We'll see if they can leverage that in the data play, obviously Pentaho is a key piece of that. >> One would assume, yeah for sure. No, I mean, I again, I think, I'm very optimistic about their future. I think very highly of the people I know inside that I think are playing a role here. You know, it's not like there aren't people at GE that I think highly of, but listen, you know, San Ramon was something that was spun up recently. Hitachi's been doing this for years and years and years. You know, so different players have different capabilities, but Hitachi seems to have sort of a holistic set of capabilities that they can bring together and to date, I've been very impressed with how they've been going about it. And especially with the architecture that they're bringing to bear with Lumada. >> Okay, the book is The Future of IoT, leveraging the shift to a data-centric world. Don DeLoach, and you had a co-author here as well. >> I had two co-authors. One is Wael Elrifai from Pentaho, Hitachi Vantara and the other is Emil Berthelsen, a Gartner analyst who was with Machina Research and then Gartner acquired them and Emil has stayed on with them. Both of them great guys and we wouldn't have this book if it weren't for the three of us together. I never would have pulled this off on my own, so it's a collective work. >> Don DeLoach, great having you on TheCUBE. Thanks very much for coming on. Alright, keep it right there buddy. We'll be back. This is PentahoWorld 2017, and this is TheCUBE. Be right back.

but cute at servicenow knowledge 14 is sponsored by service now here are your hosts Dave vellante and Jeff trick okay we're back this is Dave vellante with Jeff Frick were here live at moscone south and this is the knowledge 14 conference 6600 people here growing was about 4,000 last year you seen this conference grow and about the same pace as a services service now stop line they're growing at sixty percent plus on pace to do over 600 million in revenue this year on pace to be a billion-dollar company and we have the CFO here Mike Scarpelli cube alum Mike great to see you again thank you so this is amazing I mean Moscone is a great venue of the aria last year's kind of intimate you know and now you're really sort of blowing it out I would expect next year you're going to be in the into the big time of conferences well I got a budget for that Tiffany I'm a budget I know it's going to cost more just like the attendance is going up fifty sixty percent the costs are going up as well too but our partners are really important and our partners offset a lot of those costs will get over eight million in sponsorship revenue to offset that so when we expect next year will see a corresponding increase in the sponsorship revenue as well well it's impressive you have a lot of strong partners particularly the system integrator consultancy types you know we saw I hope it will miss somebody definitely saw sent you there last night we start Ernie young giving a presentation k p.m. ET le is about so cloud sherpas yeah the cloud shippers and so we had them on earlier she have a lot of these facilitators which is a great sign for you and they're realizing okay there's there's money to be made around the ServiceNow ecosystem helping customers implement so that's going to make you really happy no you know one of the things that's really important for us with the system integrators is today they haven't really brought us any deals but they've been very influential in accelerating deals and we think that theme is going to continue and based upon what they're seeing they're able to do in the ServiceNow ecosystem in terms of professional service consulting engagement we think that's going to start to motivate them to now bring us into deals that we were never in before but what they have been able to do as well besides just accelerate is have the deals grow beyond IT and we see that numerous on global 2000 accounts for us and you're not trying to land grab the professional services business that's clear effect when you talk to some of your customers when I've ever last year when your customer scoop is complaining that your your price is real high on the surface of suck which it probably makes you happy because it leaves more room for you for your partners and that's really not a long-term piece of your revenue II think you've said publicly you want to be less than fifteen percent of your business right yes yes we have a little bit of a ongoing debate internally my preference is not to see the professional service organization grow in terms of headcount with the pure implementation people the area that I would like to see it grow is more on the training side unfortunately some of our customers they insist that we are part of the professional service engagement so those are more the ones that we're going to be involved and if a customer is looking for a lower-cost alternative we want to make it fair for our partner so that we're not competing with them so they can come up with a lower price to offer a good quality service is important though that it's not going for the lowest price our partners need to make investment so it can be a quality implementations this is a number of early implementations that were done by partners that were some of our smaller partners where they really didn't meet the the expectations of those customers that we've had to go in and fix some of those engagements so the number one goal for our professional service is to ensure we have happy customers because happy customers renew and buy more which are two of the key drivers for our growth so you keep growing like crazy blew it out last quarter to get a 181 million in Billings revenues up 60-plus percent you're throwing off cash hitting all your metrics of course the stock went down oh there you go not much more you could do but you got to really be pleased with the consistent performance and really predictability it seems of the company yeah no I'm since I've been the CFO company it's going to be coming on three years suit in the summer the one thing that I will say about this business model is it's extremely predictable in terms of the the forecasting and what helps with that is the fact that we have such high renewal rates that really helps because we really since I've been here we've never lost any major accounts I think our renewal rate has been averaging north of ninety-five percent and in terms of our upsells or up sells have been very consistent on average they run about a third of our business every quarter and that was Frank has made comments before too that if we don't sign on another customer we can still grow twenty-five percent per year plus just based upon the upsell business opportunity that we have within our existing installed base of customers that's penetrating accounts deeper more seats more licenses more processes and applications yeah the main grower of our upsells are the main contributor to our upsells within our customers really has been additional seat licenses because many of our customers we still have even fully penetrated IT and as we roll out more applications or make our applications more feature-rich as we talked about as Frank his keynote he talked a little bit today aitee costing we've always had that as an application but that's going to be coming out as a much more feature-rich application it's going to be a lot more usable to some of our customers when that goes live that's going to drive more licenses because many times it's different people with an IT that are the process users behind that and then it's going outside of IT as well with the adoption of people enterprise service management concept that Frank's been talking about that will drive incremental users as well too we do have some additional products such as orchestration discovery with a vast majority of our growth and customers is additional licensing so very consistent performance like I say the stock pull back a little bits interesting you guys worked a Splunk tableau smoking hot stocks of all pullback obviously it's almost like you trade as a groupie even though completely different companies completely different business models you don't compete really at all but so you kind of got to be flattering to be in that yeah obviously but it's I looked at as X this is good in a way this is a healthy you know pull back it's maybe a buying opportunity for people that wanted to get in and there are a lot of folks that I'm sure they're looking at that do you I mean how much attention do you even pay for it i know most CFOs i took a say look we can't control it all we can control is you know what we can control and that's what we focus on but you even look at things like that you order your thoughts on you know and unfortunately there is a little bit of a psychology going on here with some of our employees and they're always asking and my comment to them is the only price that matters is the day you sell and this pullback that we've seen recently this is not uncommon was I expecting it to happen right now you know I don't if I if I could predict those things a lot of different line of business but what I will say history is the best indicator of the future and even a company like salesforce com one of our large investors last week he sent me an email and said you do realize that in the first five years of sales force being a public it had forgot if it was four or five fifty percent pullbacks in the stock price so this this happens it will happen I guarantee it will happen again sometime in the future but not just with us with all the other companies I'd be more concerned if it was we were the only company that traded down and everyone stayed up but we're all trading down we all came back today it's interesting and you kind of burned the shorts last year and they've made some money now but but you know Peter Lynch they don't ever short great companies and it's very hard to too short great companies your timing has to be perfect so and your core business you know like for instance a workday is is fundamentally very profitable or you know it should be right and because you're spending like crazy on sales and marketing you're expanding into into AP you're expanding your total available market and you're still throwing off cash what if you can talk about that a little bit you had said off camera your goal is to really be you know so throw off little cash basically be cash flow breakeven yes yes so you know you can only grow at a certain pace last quarter we added 150 new people into our sales and marketing organization that was the the largest number that we've ever added in one quarter we actually added 273 net new employees in q1 that was the most we've ever added in a quarter and even with all those ads we still had very good positive cash flow so it's pretty hard to add at any faster pace than what we're doing right now and so you know I just I don't see us being cashflow negative anytime in the future right now unless something happened and write it have to be a pretty major catastrophe thing and it's not going to be specific to service now it will be kind of across the board we're all CIOs stop spending and the other thing I learned here I thought maybe I just wasn't paying attention to earlier conference calls but the AP focus a large percentage of the global 2000 is in asia-pacific so you're out nation-building right I won't if he could talk about that sure so in two thousand and from March 31st 2013 till March 31st 2014 we open up in 10 new countries most of those were in asia-pacific there's still more countries we're going to be going into an asia-pacific and why are we going into these countries we're going into these countries because that's where the global 2000 accounts are that is our strategy because we focus on quality of customers not quantity of customers what I mean by quality of quality customers one that can grow over time to be a very large customer and even in 2013 we went into Italy and people said at the time well why are you going into Italy we went to Italy because they have global 2000 have 30-something global 2000 accounts even though the Italian economy wasn't doing well global 2000 customers still spend it's not specific to that country their global we signed to global 2000 counts in Italy last quarter so we have a history of showing that if we go into those countries we will be successful in winning those global 2000 and will continue there are some global 2000 so in geographies where it's going to take some time before we actually have a physical presence such as mainland China we do not have any sales people in mainland China today Russia we did not have any people in Russia today how about Ukraine you know we have no one in Ukraine today good thing about Hitler you get to go visit there that's your country I wanted to talk about the TAM yesterday last year we had I kind of watched it but but I was asking Colombo questions about the team because it was you know very interesting I saw a lot of potential want to try to understand how big it could be you and I talked about you had said its north eight billion of course the the stock took off i think it probably 10 billion from a value standpoint I didn't my own tam of mid year I did a blog post I had it up to 30 billion so I started to understand it was a top down it wasn't a bottom up but you guys are starting to sort of communicate to him a little bit differently you got had the help desk and then beyond that the IT Service Management and then you you've essentially got the operations strike the operations management and even now sort of enterprise and business management so I wonder if you could talk about how you look at the the tam and any attempts that you've made to quantify it sure so there's really four markets we play in that really intersect with one another in the core of our market is the IT Service Management that's kind of our beachhead and how we go into accounts in that market right now when historically when we went public gartner groups of the world they looked at it as a helpdesk replacement market they were saying as a 1.4 to 1.6 billion dollar market what they were missing is there's many other things in that space IT service management such as ppm such as our cmdb such as asset management a lot of these things aren't in your traditional help desk we think based upon the rate at which we've been extracting from the market that somewhere we can afford a six billion dollar market opportunity just IT Service Management and then IT Service Management is a subset of the overall enterprise service management market that Frank has been talking about we talked about in our analyst state we think that is potentially as high as 10x the size of our IT Service Management so that can get you up to say that 40 billion dollar plus and then you as well have the IT operations management space IT Service Management you just have the legacy vendors down there nothing innovative happening down there service relationship a lot of white space a lot of stuff that's being done in email lotus notes microsoft access sharepoint those are the markets were going after there really are no true systems in and that's in that space it's those one-off custom apps IT operations management there is a lot of innovation happening down that in that space it is very crowded with some new vendors as well as the legacy vendors the area that will plan might be the whole 18 billion dollar market at IDC talks about you know it's still early innings but it's at least two billion of that market 24 billion will be going after and then Frank brought up this concept of the whole business analytics as well too we talked about we did our acquisition in mirror 42 in 2013 and the business analytics kind of sits at the top of enterprise service relationship management the market we can go after in there that's a that's a whole market into itself at least as big as the enterprise service management but we're not going after that whole market it's just the business analytics to the extent it relates to enterprise service management so that's at least a couple billion more unfortunately this is what we believe there is no published reports out there and times going to is going to tell it similar to when Salesforce went public no one believed the opportunity in front of it and now look how big that come have a 30 billion dollar plus company valuations are depends on what time of year it is what the markets doing but over the long term you know you can sort of do valuation analysis it in the CFO world is there some kind of thought in terms of the ratio between an organization's tan and it's in its valuation you know I mean these other things raid obviously the leadership etc but but for the top companies there a relationship I personally don't get wrapped up in valuation you know I can't control that I can't control public company multiples the only thing we have control over is running our own business and we're going to stay very focused on running our business and let other we'll take care of the valuation good business you picked a good one yes no I I'm very pleased with this one excellent all right Mike well listen thanks very much for coming on the cube we're up against the clock and I always appreciate you thank you Dave time up alrighty bryce bravely request with our next guest we're live from tony south this is dave vellante with jeff record right back