(upbeat music) >> Hello and welcome to today's session of the 2021 AWS Global Public Sector Partner Awards Program. This session's award is going to be profiling the Most Customer Obsessed Mission-based Win in the education domain. I'm your host, Donald Klein, with theCUBE. And today we are joined by Fernando Castillo. He's the Business Development Manager at CloudHesive, and then also Luis Muñoz, who's the Information Director at the Unibersidad de Los Lagos. >> Okay, everyone. Welcome to today's session. All right. Fernando, thanks for taking some time out and joining us today. Wanted to start with you and wanted to hear a little bit of background about CloudHesive. Obviously, you're a company that had won an award last year, but you're back on this year, again. Want you give us some a little bit of the story of CloudHesive, and what kind of services you provide? (speaking in foreign language) >> Translator: Thank you very much, Donald. Yes, CloudHesive is a managed consulting service provider in the cloud. We are AWS Partner and since 2014 we have been providing solutions focusing on security, trustability, and scalability in the cloud. Accompany companies to their main objective, which is reducing operational costs and increasing their productivity as they move forward in the adaption of cloud services. >> Very good. Okay. And then Luis, I'm going to turn to you now, want you talk to us a little bit about your role there at the Unibersidad de Los Lagos, and how you started this project? (speaking in foreign language) >> Translator: Good afternoon. I belong to the academic department of the engineering department at the University of Los Lagos and the director of the IT of this school. For several years, for about five years, we've been analyzing the deployment of these automation at universities of Chile. Since it's not a common item in the country, we've done several benchmarking worldwide, especially in Spain, Mexico, Columbia, and places where it's more developed. And eventually, we have to take some demos that allowed us to make some decisions. This topic was not going to be considered in 2020, but it happened because of a political situation, social political in Chile in 2019. So we have to move forward the process, but we had already made a global analysis and this was one of the reasons why we have to get closer to AWS Partners and this allowed us to move this process forward within the university. >> Okay. Very good. All right. Well then, what I'm going to do now is I'm going to come back to you, Fernando, and I want you to talk a little bit about the overall goal of what you were trying to help the university with. (speaking in foreign language) >> Translator: Well, within the main objectives we had in the project was to have a platform that would support a concurrent load of thousands of students, especially in University of Los Lagos. They had requested to have around 15,000 students and the main complication or the main challenge was to keep a virtual attendance, which is now known as learning management system, but also having the possibility of having video classes in two days, something similar to what we are doing today, but with 50 or up to 100 students. This was one of the main objectives of the project. >> Okay, understood. So the goal is here to deploy this platform and open source platform and make it available for about 15,000 students. Okay. Now coming back to you, Luis, there was a time constraint here, correct? You needed to get the system going very quickly. Maybe you could explain why you needed to accelerate this program so quickly. (speaking in foreign language) >> Translator: Well, literally, the pandemic conditions in the country started to be more evident and more severe since the first week of March in 2020. And so we have to make the decision, the double-sided decision of choosing an infrastructure that we could not buy at that time, given the emergency, logistic emergency of the pandemic at the server's room and to keep a stable platform for that number of users, student and professors of university. So we started conversations to make this scale up and move everything to the cloud. This was the first decision. So we decided to use Amazon and with CloudHesive, we were able to organize the academics charter in the same platform. So as to move no longer than three weeks so that we could give classes, online classes with the students while we were learning this new normal, which was virtual distance education. This was very difficult of every morning, afternoon, and evening of work, but this allowed us not to fall behind in the first semester of the educational needs of the students. With this modality, we have around 5% more students that we used to last year in 2020, in March 2020. And this allowed us to have a more visible structure for those who were questioning this new modality and we were applied to take this new modality in the end. >> Okay. So because of the pandemic, you had to accelerate the deployment of this learning management system very quickly. And you had to learn how to manage the system at the same time that you were deploying it. Okay. Understood. So a lot of challenges there. All right. So then maybe coming back to you, Fernando. Wanted you talk about your role and how CloudHesive helped with this sort of this very rapid deployment of this LMS system. (speaking in foreign language) >> Translator: Well, talking about the challenges and how we were able to get to the objective, within the plan, deployment and development have to accompany the University of Los Lagos not only with the use of the platform, but also how to change management. One of the biggest challenges was to do a security audit, the deployment of scalable infrastructures. And one of the main topics was, one of the main challenges for CloudHesive that we can now talk about and obtained objective was to do the tests from the point of view of scalability and security getting into 15,000 students, concurrent students, stimulating the workload of the university, keeping 99.5 availability of the platform. Going back to the challenges, it's not only the scalability and stability. Nowadays, the University of Los Lagos platform can continue to grow, as Luis mentioned, without the need to look for new resources. But with our implementation, deployment and development, we already have a scalable resource as they increase the number of professors and students to their university. >> Okay. Understood, understood. Now, maybe talk a little bit just to continue with that point. Maybe talk for a minute about how you leverage the AWS platform in order to be able to accelerate this project. What aspects of your partnership with AWS enabled you to deploy the system so quickly? (speaking in foreign language) >> Translator: Well, talking about that, we based on a referential architecture of AWS, which is an open source middle platform, and within these competencies and within things, they belong to the education. We also have the problems, the presence of (indistinct), which allows us to deploy new solution and new integrations. So this allowed us as the team to, within weeks, to develop new features that would allow us to deal with each of the requirements of the universities, specifically. So within the first week, the University of Los Lagos had the connectivity with the academic sector. On the second week, they had the infrastructure to support out two-way videos. And on the third week, they already had the platform completely deployed with all the security safeguards that we already have in all of our products and services. So having worked hand-in-hand with AWS allowed us to have success in time with this platform. >> Wow. So that's fantastic. You were able to deploy this entire system from the connection with the academics to the video infrastructure to actually getting all the security implementations in place. You were able to do that in a three week cycle, is that correct? >> Yeah, that's correct. >> Fantastic. Okay. So Luis, coming back to you then, so working with CloudHesive as a partner to help deploy the platform on AWS gave you fantastic speed and agility to get the system working. Maybe talk a little bit now about the challenges of getting students and educators to adapt the system, and what kind of successes you had? (speaking in foreign language) >> Translator: First of all, they have to, we need to need to know the geography, the landscape of the university. The geography is very varied. We have mountains and lakes and so forth, and connectivity concepts are very difficult in this area. In addition, University of Los Lagos has the characteristic of receiving students from very poor sectors within the region. So this means that more than 80% have a free education, as there are few universities that exist in the country. So one of the technological challenges was for these students to receive the mechanisms and technology to have the connectivity they needed. After that, we had a very big training plan with the deployment company, CloudHesive, with the permissions, and eventually together, we were able to go beyond students and professors. And I remember we had 50% students and professors logged in to the platform, and nowadays, we have 100% students and professors logged in having classes in the platform. But most importantly, nowadays, we have an analytical control because of an integration with CloudHesive, with certain tools that allow us to gather data in real time. And we can do a follow-up of the student that is closer actually from the previous situation when we didn't have this technology. If the student is not logged in, we can reach them directly or indirectly to know, what is happening with his meeting, which is the kind of support, academic, social or economic support that they need. Before, it was harder to get this. So we have a communion between technology and social services that we can provide as a university. And of course, the adaptability of CloudHesive in as much as most of the requirements that we needed. So as to have a good response, they've been very providing, they provided a very robust service in this terms. >> Fantastic. So you were able to reach 100% percent of your target audience very quickly. Is that correct? Great. >> Yes. >> And maybe just to kind of follow up one more. Just talk a little bit about the future of your program. Now that you've worked so hard to establish the system and to connect your students and your teachers and to optimize the system, what is your plan to use it going forward? Are you looking to expand it? What would you say are your goals? (speaking in foreign language) >> Translator: First of all, for better or for worse, this modality came here to stay. The pandemic may end, but it generated opportunities that nationwide, it moved forward at least seven or eight times faster, these kinds of possibilities. So it's hard to use or waste this opportunity with the face-to-face classes. The university nowadays, thanks to the platform and the work done by CloudHesive and AWS, the university won ministry projects from the Ministry of Education in the country, have a strengthening plans for other kinds of services that were not incorporated before, like the idea of virtual library, research work, academic development work, of training and cultural transformation as well. But eventually, they are happening in this virtually environments. And the university won this possibility through the ministry, bridging the gap between the academic sector and the students. And in order to elaborate a little bit more from the previous question, we did a survey last year and ended not long ago. And most professors said that 80%, more than 80% said that the virtual environment was considered as good or very good. So we have a very good assessment in order to participate in this project that were won by the university and they are nowadays being applied. So this generates development in the academic sector, in research, in library, in content creation, global communication, working together with other universities with work postgraduate courses and other universities without the need of getting out of home. So this is a very competitive advantage that we didn't have before. And since 2020, we were able to develop. >> Fantastic. Well, congratulations on a really well put together program. And I'm excited to hear that you've won an award in your country and that you're planning to expand the system more broadly. I think that's a fantastic success story. So maybe just to wrap this up here with you Fernando, why don't you talk a little bit about, so obviously, you guys were very critical in helping this system be deployed very quickly, but very securely at the same time. How do you see your role going forward in enabling these types of situations, this distance learning type formats? (speaking in foreign language) >> Translator: Well, just as Luis said, taking this project with the University of Los Lagos, this showed the importance of looking at technological advances and to improve the universities and research centers and how to focus on innovation and bringing the future education down. For us, the data generated in this virtual interactions are very valuable and having a clear perspective, so as to organize this data for, to make more effective decisions that allow us to act in real time. This is what we are focusing on right now. So as to keep, I mean, prove, and being able to provide new tools, the research centers and universities to operate quickly, safely, and cost effectively. >> Okay, fantastic. So really, the real lesson learned here is by working with a partner like yourself, you were able take an open source learning management system and then deploy it very quickly, manage it, and then secure it in a way that allowed the university then to do their work. So I think that's a really great end-to-end delivery story. So I think, maybe if you want to make one last comment, Fernando, about your role in any kind of future expansion for this type of work. (speaking in foreign language) >> Translator: Yes, of course. I would like to thank Amazon and University of Los Lagos, of course for giving us the chance to work together and develop this project successfully. And answering your question, I would like to say that this is a good incentive to build more robust solutions, as long as we have our focus on our clients, when working and as a final comment, I would just would like to thank you and hope to see you again with a new project. >> Okay, well, congratulations to you both on winning this award. And for CloudHesive, this is your second year in a row of winning a Public Sector Award. So with that, I'm going to sign off today and I'm going to thank you both for attending. Today, we've had Fernando Castillo, the Business Development Manager from CloudHesive and then Luis Muñoz, the Information Director at the Uniberisdad de Los Lagos, and thank you both for attending. This is Donald Klein for theCUBE, until next time. (bright music)

>>from around the globe. It's the Cube with digital coverage of AWS reinvent 2020. Special coverage sponsored by AWS Global Partner Network. Hello, everyone. This is Dave Balanta. And welcome to the cubes Virtual coverage of AWS reinvent 2020 with a special focus on the A p N partner experience. I'm excited to have two great guests on the program. Fernando Castillo is the head s a p on AWS Partner Network and s A P Alliance and AWS and Stephen Jones is the general manager s a p E c to enterprise that aws Gentlemen, welcome to the Cube. Great to see you. >>I'm here. >>So guys ASAP on AWS. It's a core workload for customers. I call it the poster child for mission Critical workloads and applications. Now a lot has happened since we last talked to you guys. So So tell us it. Maybe start with Stephen. What's going on with Sapna Ws? Give us the update. >>I appreciate the question Day. Look, a lot of customers continue to migrate. These mission critical workloads State of us on a good example is the U. S. Navy right? Who moved their entire recipe landscape European workload AWS. This is a very large system of support. Over 72,000 users across 66 different navy commands. They estimate that 70 billion worth of parts and goods actually transact through the system every year. Just just massive. Right? And this this type of adoptions continued to accelerate a very rapid clip. And today, over 5000 customers now are running SFP workloads. I need to be us on there really trusting us, uh, to to manage and run these workloads. And another interesting stat here is that more than half of these customers are actually running asap, Hana, which is a safe He's flagship in memory database. >>Right, Fernando, can you add to that? >>Sure. So definitely about, you know, the customs are also SCP themselves continue to lose a dollar less to run their own offerings. Right? So think about conquer SCP platform. SCP analytics were when new offers like Hannah Cloud. In addition to that, we continue to see the P and L despondent network to grow at an accelerated pace. Today we have over 60 SNP company partners all over the world helping SFP customers s O that customers are my green. There s appeal asking CW's. They only look for reduced costs, improved performance but also toe again access to new capabilities. So innovate around their core business systems and transform their businesses. >>So for now, I wonder if I could stay with you for a minute. I mean, the numbers that Steve was putting out there, it's just massive scale. So you obviously have a lot of data. So I'm wondering when you talk to these customers, Are you discerning any common patterns that are emerging? What are some of the things that you're hearing or seeing when you analyze the data? >>Sure. So just to give a couple example right. Our biggest customers are doing complete ASAP. Transformations on Toe s four Hana. Their chance they're going to these new S a p r p code nine All customers have immediate needs, and they're taking their existing assets to AWS, so looking to reduce costs and improve performance, but also to sell them apart for innovation. This innovation is something that operation or something that they can wait. They need it right now. It's they This time to innovate is now right on some of these customers saying that while s and P has nice apart. So that is a multi year process on most organizations and have a look from waiting for this just before they start innovating. So instead of that, they focus on bringing what they have on start innovating right away on Steve has some great stories around here, so maybe Steve can share with that. Goes with that? >>Yeah, that'd be great, Steve. >>Yeah. Look, I think a good example here on and Fernando touched it, touched on it. Well, right. So customers coming from all kind of different places in their journey aws as it relates to this this critical workload and some are looking to really reap the benefits of the investments they made over the last couple decades sometimes. And Vista is a really good example Here, um there a subsidiary of Cook Industries, they migrated and moved their existing S a P r P solution called E c C. To AWS. They estimate that this migration alone from an infrastructure cost savings perspective, has netted them about two million per year. Additionally, you know, they started to bring some of the other issues they were trying to solve from a business perspective, together now that they were on the on the on the business on the AWS platform. And one thing that recognizes they had different data silos, that they had been operating in an on premises world. Right? So massive factories solution and bringing all of that data together on a single platform on AWS and enriching that with the SCP data has allowed them to actually improve their forecasting supply chain processes across multiple data sources and the estimate that that is saving them additional millions per year. So again, customers are not necessarily waiting to innovate. Um, but actually moving forward now. >>All right, so I gotta ask, you don't hate me for asking this question, but but everybody talks about how great they are. Supporting s a P is It's one of the top, of course, because s a p, you know, huge player in the in the application space. So I want you guys to address how aws specifically compares Thio some of your competitors that are, you know, the hyper scaler specifically as it relates to supporting S a P workloads. What's the rial differential value that you guys bring? Maybe Steve, you could start >>Sure, you're probably getting to know us a little bit. Way don't focus a lot on competition, Aziz mentioned week We continue to see customers adopt AWS for S a p a really rapid clip. And that alone actually brings a lot of feedback back into how we consider our own service offerings as it relates to this particular workload on that, that's it. That's important signal right for what we're building. But customers do tell us the security performance availability matters, especially for this workload, which, you know, to be honest, is the backbone of many, many organizations. Right? And we understand why. And there was a study that was done recently about a. D. C. Where they found that even a single hour of unplanned downtime as a released this particular workload could cost millions. And so it's it's super important. And if you look at, um, you know, publicly available data from an average perspective, um, it has considerably less downtime than the other hyper scale is out there way. Take the performance and availability of oh, our entire global footprint and in this workload in particular, super important. >>Well, you know, that's a great point, Steve. I mean, if you got critical mission critical applications like ASAP supporting the business, that's driving revenue. It's driving productivity. The higher the value of the application, the greater the impact when it's down, I wonder, Fernando, you know, Steve said, You guys don't focus on the competition. Well, is an analyst. You know, I always focused on the competition, So I wonder if you're gonna add anything to that. >>Sure. So again, as you can imagine, multiple analyst called Space right. And, uh, everybody shares information. And analysts have agreed that Italy's clean infrastructure services, including the three quite a for CP across the globe. So we feel very humble and honor about this recognition on this encourages to continue to improve ourselves to give you a couple examples for a 10 year in a row. Italy's US evaluated as a leader in the century Gardner Magic Quadrant, right for cloud infrastructure from services. And, as you know, the measure to access right they measure very execute on complete, insufficient were the highest, both of them. Another third party, just not keep with one is icy, right? You know, technology research dreamers, you already you might know advice for famous Well, the reason they publisher s a p on infrastructure service provider lands reports long name which, basically, the analyzers providers were best suited to host s a. P s four hana workloads on more broadly s a p Hannah landscapes, you know, very large scape ASAP 100 landscapes. So they recognize it, at least for the third year in a row. And conservative right, the best class enterprise. Great infrastructure towards security performances, Steve mentioned, but also making the panic community secure. Differentiation. Andi, they posted. They mentioned it all us as a little position in quadrant for the U. S. U K France, Germany, the Nordics in Brazil. So again, really honor and humble on discontinued in court just to continue to improve. >>You know, Steve, I just wrote a piece on Cloud 2030 trying to project what the next 10 years is gonna look like in one of the I listed a lot of things, but one of the things I talked about was some of the technical factors like alternative processors, specialized networks, and you guys have have have really, always done a good job of sort of looking at purpose built, you know, stuff that that can run workloads faster. How relevant is that in the the S A P community? >>Oh, that's a great question, David. It's It's absolutely relevant. You take a look at what? What we've done over the years with nitro and how we've actually brought the ability for customers to run on environmental infrastructure but still have that integrated, uh, native cloud experience. Uh, that is absolutely applicable to Unless if you workload and we're actually able toe with that technology, bring the capability to customers to run thes mission critical workloads on instances with up to 24 terabytes of brand, albeit bare metal, but fully integrated into the AWS network fabric, >>right? I mean, a lot of people, you know, need that bare metal raw performance on, and that makes sense that you've been, you know, prioritize such an important class of workload. I'm not surprised that that I mean, the numbers that you threw out a pretty impressive eso. It's clear you're leading the charge here. Maybe you could share a little glimpse of what's coming in the future. Show us a little leg, Steve. >>Yeah, well, look, uh, we know that infrastructure is super important. Thio. Our customers and in particular the customers are running these mission critical workloads. But there's a lot of heavy lifting, uh, that that we also want to simplify. And so you've seen some indications of what we've done here over the years, uh, ice G that Fernando mentioned actually called out. AWS is differentiating here, right? So for for many years, we've actually been leading in releasing tools for customers to actually orchestrate and automate the deployment of these types of worthless so ASAP in particular. I mean, if you think about it a customer who is coming to a to a hyper scale platforms like AWS and having to learn what that means, Plus understand all the best practices from S, A, P and AWS to make that thing really shine from a performance and availability perspective, that's a heavy asked. Right? So we put a lot of work from a tooling perspective into into automating this and making this super simple not just for customers, but also partners. >>Anything you wanna chime in on that particular the partner side, Fernando. >>Sure. So this is super important for public community, right? As you can imagine, the tooling that we're bringing together toe. The market is helping the Spanish to move quicker, right? So they don't have to reinvent. They will all the time. They will just take this and move and take it and move forward. Give an example. One of our parents in New York, three hosts. Thanks for lunch. We start with Steve just reference right. They want to create work clothes in an automated way. Speeding up the delivery time. 75% corporation is every environments. So it just imagine the the impact of these eso a thing here that is important is our goal is to help customers and partners move quicker, removing any undifferentiated heavy lifting, right, Andi, that's kind of the mantra of this group. >>You know, when you think about what Doug Young was saying is in the keynote, um, the importance of partners and I've been on this kick about we've moved in this industry from products to platforms, and the next 10 years is gonna be about leveraging ecosystems. The power of many versus the resource is of a few or even one is large is a W s so so partners air critical on I wonder if you could talk toe the role that that the network partners air playing in affecting S a p customer outcomes and strategies. Maybe Steve, you could take that first. >>Yeah, but look, we recognize that the migration on the management of these systems it's complex, right? And for years, we've invested in a global community of partners many partners who have been fundamental to s a p customer success over over a couple decades, Right? And so, um, that there are some nuances that that need to be realized when it comes to running ASAP on on a hyper scale platforms like AWS. And so we put a lot of work into making sure these partners are equipped to ensure customers have have a really good experience. And I mean, in a recent conversation I had with a CEO of a large, uh, CPG company, he told me he reflected that the partners really are the glue. That kind of brings it all together for them. And, uh, you know, just to share something with you today, our partners, our partner community network for S. If he is actually helping over 90% of net new customers who are coming toe migrate as if you were close to AWS, so they're just absolutely critical. >>So, Fernando, there's the m word, the migration, you know, it's you don't want to unless you have to, but people have to move to the cloud. So So what can you add to this conversation? >>Sure, they So again, just to echo what Steve mentioned, right? Uh, migration. Super important. We have ah group of partners that are right now specializing in migration projects. And they have built migration factories. You may have seen some of them. They have been doing press releases through the whole year saying that they're part of these and their special cells they're bringing to the helping customers adopt AWS. So they go through the next, you know, very detailed process. We call them map for ASAP partners. So they have these incremental value on top of being SCP competent funds, which I referred earlier on. This group has, as mentioned, you know, show additional capability to safeguard these migrations on. Of course, we appreciate and respect and we have put investment programs for them to help them support their own customers right in those in these migrations. But because the SNP ecosystem on it. But it's not about only migrations, right? One important topic that we need technologies as you as Steve mentioned, we have these great set of partner of customers have trusted us or 5000 through a year on these, uh, these customers asking for innovation right there, asking us how come the ecosystem help us innovate faster? So these partners are using a dollars a plan off innovation, creating new solutions that are relevant for SCP. So basically helping customers modernize their business processes so you can take an example like Accenture Data Accelerator writers taking SCP information and data legs Really harm is the power of data there or the Lloyd you know, kinetic finances helping, you know, deploy Central finance, which is a key component of SCP, or customer like partners like syntax that has created our industrial i o. T. Offering that connects with the SNP core. So more and more you will see thes ecosystem partners innovating on AWS to support SNP customers. >>You know, I think that's such an important point because for for decades have been around for a while. It's the migrations air like this. Oftentimes there's forced March because maybe a vendor is not going to support it anymore. Or you're just trying to, you know, squeeze Mawr costs out of the lemon. What you guys are talking about is leveraging an ecosystem for innovation and again that ties into the themes that we're talking about about Cloud 2030 in the next decade of innovation. Let's close, guys. What can customers ASAP customers AWS customers expect from reinvent this year? Um, you know, maybe more broadly, what can they expect from A W S in the coming 12 months? Maybe, Steve, you could give us a sense, and then Fernando could bring us home. >>You bet. Look, um, this year we've really tried to focus on customer stories, right? So we've we've optimized. There's a number of sessions here agreement this year. We want customers and partners to learn from other from other customer experiences, so customers will be able to listen to Bristol Myers Squibb talk about their performance, their their experiences, Alando Newmont's and Volkswagen. And I'll be talking about kind of different places where they are on this, this journey to cloud and this innovation life cycle, right, because it really is about choice and what's right for their business. So we're pretty excited about that. >>Yeah. Nice mix of representative Industries there. I Fernando bring us home, please. >>Sure. So, again, we think about 21 in the future. Rest assured, we'll continue to invest heavily to make sure it values remains the platform innovation. Right on choice for recipe customers where a customer wants to move their existing investments on continue to add value. So what they have already done for years or goto export transformation. We're here to support their choice. Right? And we're committed to that as part of our customers Asian culture. So we're super excited about the future. And we're thankful for you to spend time with us today. >>Great, guys, Look, these are the most demanding workloads we're seeing that that rapid movement to the cloud is just gonna accelerate over the coming years. Thanks so much for coming on The Cube. Really appreciate it. >>Our pleasure. Thank >>you. All >>right. Thank you for watching everyone keep it right there from or great content. You're watching the cube aws reinvent 2020

(upbeat music) >> Hey everyone. Welcome back to theCUBE's live coverage of Women in Data Science, WiDS 2022, coming to live from Stanford University. I'm Lisa Martin. My next guest is here. Nandi Leslie, Doctor Nandi Leslie, Senior Engineering Fellow at Raytheon Technologies. Nandi, it's great to have you on the program. >> Oh it's my pleasure, thank you. >> This is your first WiDS you were saying before we went live. >> That's right. >> What's your take so far? >> I'm absolutely loving it. I love the comradery and the community of women in data science. You know, what more can you say? It's amazing. >> It is. It's amazing what they built since 2015, that this is now reaching 100,000 people 200 online event. It's a hybrid event. Of course, here we are in person, and the online event going on, but it's always an inspiring, energy-filled experience in my experience of WiDS. >> I'm thoroughly impressed at what the organizers have been able to accomplish. And it's amazing, that you know, you've been involved from the beginning. >> Yeah, yeah. Talk to me, so you're Senior Engineering Fellow at Raytheon. Talk to me a little bit about your role there and what you're doing. >> Well, my role is really to think about our customer's most challenging problems, primarily at the intersection of data science, and you know, the intersectional fields of applied mathematics, machine learning, cybersecurity. And then we have a plethora of government clients and commercial clients. And so what their needs are beyond those sub-fields as well, I address. >> And your background is mathematics. >> Yes. >> Have you always been a math fan? >> I have, I actually have loved math for many, many years. My dad is a mathematician, and he introduced me to, you know mathematical research and the sciences at a very early age. And so, yeah, I went on, I studied in a math degree at Howard undergrad, and then I went on to do my PhD at Princeton in applied math. And later did a postdoc in the math department at University of Maryland. >> And how long have you been with Raytheon? >> I've been with Raytheon about six years. Yeah, and before Raytheon, I worked at a small to midsize defense company, defense contracting company in the DC area, systems planning and analysis. And then prior to that, I taught in a math department where I also did my postdoc, at University of Maryland College Park. >> You have a really interesting background. I was doing some reading on you, and you have worked with the Navy. You've worked with very interesting organizations. Talk to the audience a little bit about your diverse background. >> Awesome yeah, I've worked with the Navy on submarine force security, and submarine tracking, and localization, sensor performance. Also with the Army and the Army Research Laboratory during research at the intersection of machine learning and cyber security. Also looking at game theoretic and graph theoretic approaches to understand network resilience and robustness. I've also supported Department of Homeland Security, and other government agencies, other governments, NATO. Yeah, so I've really been excited by the diverse problems that our various customers have you know, brought to us. >> Well, you get such great experience when you are able to work in different industries and different fields. And that really just really probably helps you have such a much diverse kind of diversity of thought with what you're doing even now with Raytheon. >> Yeah, it definitely does help me build like a portfolio of topics that I can address. And then when new problems emerge, then I can pull from a toolbox of capabilities. And, you know, the solutions that have previously been developed to address those wide array of problems, but then also innovate new solutions based on those experiences. So I've been really blessed to have those experiences. >> Talk to me about one of the things I heard this morning in the session I was able to attend before we came to set was about mentors and sponsors. And, you know, I actually didn't know the difference between that until a few years ago. But it's so important. Talk to me about some of the mentors you've had along the way that really helped you find your voice in research and development. >> Definitely, I mean, beyond just the mentorship of my my family and my parents, I've had amazing opportunities to meet with wonderful people, who've helped me navigate my career. One in particular, I can think of as and I'll name a number of folks, but Dr. Carlos Castillo-Chavez was one of my earlier mentors. I was an undergrad at Howard University. He encouraged me to apply to his summer research program in mathematical and theoretical biology, which was then at Cornell. And, you know, he just really developed an enthusiasm with me for applied mathematics. And for how it can be, mathematics that is, can be applied to epidemiological and theoretical immunological problems. And then I had an amazing mentor in my PhD advisor, Dr. Simon Levin at Princeton, who just continued to inspire me, in how to leverage mathematical approaches and computational thinking for ecological conservation problems. And then since then, I've had amazing mentors, you know through just a variety of people that I've met, through customers, who've inspired me to write these papers that you mentioned in the beginning. >> Yeah, you've written 55 different publications so far. 55 and counting I'm sure, right? >> Well, I hope so. I hope to continue to contribute to the conversation and the community, you know, within research, and specifically research that is computationally driven. That really is applicable to problems that we face, whether it's cyber security, or machine learning problems, or others in data science. >> What are some of the things, you're giving a a tech vision talk this afternoon. Talk to me a little bit about that, and maybe the top three takeaways you want the audience to leave with. >> Yeah, so my talk is entitled "Unsupervised Learning for Network Security, or Network Intrusion Detection" I believe. And essentially three key areas I want to convey are the following. That unsupervised learning, that is the mathematical and statistical approach, which tries to derive patterns from unlabeled data is a powerful one. And one can still innovate new algorithms in this area. Secondly, that network security, and specifically, anomaly detection, and anomaly-based methods can be really useful to discerning and ensuring, that there is information confidentiality, availability, and integrity in our data >> A CIA triad. >> There you go, you know. And so in addition to that, you know there is this wealth of data that's out there. It's coming at us quickly. You know, there are millions of packets to represent communications. And that data has, it's mixed, in terms of there's categorical or qualitative data, text data, along with numerical data. And it is streaming, right. And so we need methods that are efficient, and that are capable of being deployed real time, in order to detect these anomalies, which we hope are representative of malicious activities, and so that we can therefore alert on them and thwart them. >> It's so interesting that, you know, the amount of data that's being generated and collected is growing exponentially. There's also, you know, some concerning challenges, not just with respect to data that's reinforcing social biases, but also with cyber warfare. I mean, that's a huge challenge right now. We've seen from a cybersecurity perspective in the last couple of years during the pandemic, a massive explosion in anomalies, and in social engineering. And companies in every industry have to be super vigilant, and help the people understand how to interact with it, right. There's a human component. >> Oh, for sure. There's a huge human component. You know, there are these phishing attacks that are really a huge source of the vulnerability that corporations, governments, and universities face. And so to be able to close that gap and the understanding that each individual plays in the vulnerability of a network is key. And then also seeing the link between the network activities or the cyber realm, and physical systems, right. And so, you know, especially in cyber warfare as a remote cyber attack, unauthorized network activities can have real implications for physical systems. They can, you know, stop a vehicle from running properly in an autonomous vehicle. They can impact a SCADA system that's, you know there to provide HVAC for example. And much more grievous implications. And so, you know, definitely there's the human component. >> Yes, and humans being so vulnerable to those social engineering that goes on in those phishing attacks. And we've seen them get more and more personal, which is challenging. You talking about, you know, sensitive data, personally identifiable data, using that against someone in cyber warfare is a huge challenge. >> Oh yeah, certainly. And it's one that computational thinking and mathematics can be leveraged to better understand and to predict those patterns. And that's a very rich area for innovation. >> What would you say is the power of computational thinking in the industry? >> In industry at-large? >> At large. >> Yes, I think that it is such a benefit to, you know, a burgeoning scientist, if they want to get into industry. There's so many opportunities, because computational thinking is needed. We need to be more objective, and it provides that objectivity, and it's so needed right now. Especially with the emergence of data, and you know, across industries. So there are so many opportunities for data scientists, whether it's in aerospace and defense, like Raytheon or in the health industry. And we saw with the pandemic, the utility of mathematical modeling. There are just so many opportunities. >> Yeah, there's a lot of opportunities, and that's one of the themes I think, of WiDS, is just the opportunities, not just in data science, and for women. And there's obviously even high school girls that are here, which is so nice to see those young, fresh faces, but opportunities to build your own network and your own personal board of directors, your mentors, your sponsors. There's tremendous opportunity in data science, and it's really all encompassing, at least from my seat. >> Oh yeah, no I completely agree with that. >> What are some of the things that you've heard at this WiDS event that inspire you going, we're going in the right direction. If we think about International Women's Day tomorrow, "Breaking the Bias" is the theme, do you think we're on our way to breaking that bias? >> Definitely, you know, there was a panel today talking about the bias in data, and in a variety of fields, and how we are, you know discovering that bias, and creating solutions to address it. So there was that panel. There was another talk by a speaker from Pinterest, who had presented some solutions that her, and her team had derived to address bias there, in you know, image recognition and search. And so I think that we've realized this bias, and, you know, in AI ethics, not only in these topics that I've mentioned, but also in the implications for like getting a loan, so economic implications, as well. And so we're realizing those issues and bias now in AI, and we're addressing them. So I definitely am optimistic. I feel encouraged by the talks today at WiDS that you know, not only are we recognizing the issues, but we're creating solutions >> Right taking steps to remediate those, so that ultimately going forward. You know, we know it's not possible to have unbiased data. That's not humanly possible, or probably mathematically possible. But the steps that they're taking, they're going in the right direction. And a lot of it starts with awareness. >> Exactly. >> Of understanding there is bias in this data, regardless. All the people that are interacting with it, and touching it, and transforming it, and cleaning it, for example, that's all influencing the veracity of it. >> Oh, for sure. Exactly, you know, and I think that there are for sure solutions are being discussed here, papers written by some of the speakers here, that are driving the solutions to the mitigation of this bias and data problem. So I agree a hundred percent with you, that awareness is you know, half the battle, if not more. And then, you know, that drives creation of solutions >> And that's what we need the creation of solutions. Nandi, thank you so much for joining me today. It was a pleasure talking with you about what you're doing with Raytheon, what you've done and your path with mathematics, and what excites you about data science going forward. We appreciate your insights. >> Thank you so much. It was my pleasure. >> Good, for Nandi Leslie, I'm Lisa Martin. You're watching theCUBE's coverage of Women in Data Science 2022. Stick around, I'll be right back with my next guest. (upbeat flowing music)

>>from Santa Clara, California In the heart of Silicon Valley, it's the queue covering altitude 2020. Brought to you by aviatrix. >>Okay, welcome back to altitude. 2020 for the folks on the Livestream. I'm John Furrier Steve Mullaney with CEO of aviatrix for our first of two customer panels on cloud with Cloud Network Architects. We got Bobby. Will be They gone. Luis Castillo, National Instruments. David should nick with fact set. Guys, welcome >>to the stage for this digital >>event. Come on up. >>Hey, good to see you. Thank you. Okay. Okay. Yeah. >>Okay. Customer panel. This is my favorite part. We get to hear the real scoop. Get the gardener. Given this the industry overview. Certainly multi clouds, very relevant. And cloud native networking is the hot trend with live stream out there in the digital events of guys. Let's get into it. The journey is you guys are pioneering this journey of multi cloud and cloud native networking and soon going to be a lot more coming. So I want to get into the journey. What's it been like? Is it really got a lot of scar tissue? Uh, what is some of the learnings >>Yeah, absolutely. So multi Cloud is whether or not we accepted as network engineers is a reality. Um, like Steve said about two years ago, companies really decided to to just to just bite the bullet and move there. Whether or not whether or not we accept that fact, we need to now create a consistent architecture across across multiple clouds and that that is challenging, um, without orchestration layers as you start managing different different tool sets and different languages across different clouds. So that's it's it's really important to start thinking about that. You >>guys are on the other Panelists here this different phases of this journey. Some come at it from a networking perspective. Some comment from a problem. Troubleshooting. Which What's your experiences? >>Yeah, so, uh, from a networking perspective, it's been incredibly exciting. It's kind of a once in a generational opportunity to look at how you're building out your network. You can start to embrace things like infrastructure as code that maybe your peers on the systems teams have been doing for years. But it just never really worked on Prem, so it's really it's really exciting to look at all the opportunities that we have And then all the interesting challenges that come up that you, uh, that you get to tackle >>and in fact said, you guys are mostly aws, right? >>Right now, though, where we are looking at multiple clouds, we have production workloads running in multiple clouds today. But a lot of the initial work has been with them, >>and you see it from a networking perspective. That's where you guys are coming at it from. Yep. Yeah. So >>we evolved more from a customer requirement. Perspective started out primarily is AWS. But as the customer needed mawr resources manager like HPC, you know, Azure A D. Things like that. Even recently, Google do analytics. Our journey has evolved into more of a multi cloud environment. >>Steve weigh in on the architecture because this has been the big conversation. I want you to lead this sector. >>Yeah, so I mean, I think you guys agreed that journey. It seems like the journey started a couple of years ago got real serious. The need for multi cloud, whether you're there today. Of course it's going to be there in the future, so that's really important. I think the next thing is just architecture. I love to hear what you you had some comments about architecture matters. It all starts. I mean, every enterprise I talked to maybe talk about architecture in the importance of architecture. Maybe Bobby >>is from architectural perspective. We started our journey five years ago. Wow. Okay. And we're just now starting our fourth evolution of our network architect. Okay? And we call it networking security. Net sec versus just network on that. Fourth generation architectures be based primarily upon Palo Alto networks and aviatrix aviatrix doing the orchestration piece of it. But that journey came because of the need for simplicity, the need for a multi cloud orchestration without having to go and do reprogramming efforts across every cloud as it comes along. >>Right? I guess. The other question, I I also had around architectures also, Louise, maybe just talk about I know we've talked a little bit about scripting right and some of your thoughts on that. Yeah, absolutely. So, um, so for us, we started, We started creating Ah, the network constructs with cloud formation. And we've stuck with that, for the most part. What's interesting about that is today on premise, we have a lot of a lot of automation around around how we provision networks, but confirmation has become a little bit like the new manual for us. So we're now having issues with having the automate that component and making it consistent with our on premise architecture, making it consistent with azure architecture and Google Cloud. So it's really interesting to see to see companies now bring that layer of abstraction that SD Wan brought to the to the wan side. Now it's going up into into the cloud networking architectures, >>right? So on the fourth generation of you mentioned, you're 1/4 gen architecture. What do you guys? What have you learned? Is there any lessons? Scar tissue, what to avoid? What worked? What was some of the >>one of the biggest lesson there is that when you think you finally figured it out, you haven't right? Amazon will change something as you change something, you know, transit gateway, the game changer eso uh, and listening to the business requirements is probably the biggest thing we need to do up front. But I think from a simplicity perspective, we said We don't want to do things four times. We want two things. One time we want to have a right to an AP I, which aviatrix has and have them do the orchestration for us so that we don't have to do it four times. How >>important is architecture in the progression, is it? You guys get thrown in the deep end to solve these problems or you guys zooming out and looking at it. I mean, how are you guys looking at the architecture? >>I mean, you can't get off the ground if you don't have the network there. So all of those things we've gone through similar evolutions. We're on our fourth or fifth evolution. Uh, I think about what We started off with Amazon without a direct connect gateway without a transit gateway without ah, a lot of the things that are available today kind of the 80 20 that Steve was talking about. Just because it wasn't there doesn't mean we didn't need it, so we >>needed to figure out a way to do it. We >>couldn't say. You need to come back to the network team in a year. Maybe Amazon will have a solution for you. We need to do it now and evolve later and maybe optimize or change. Really, you're doing things in the future, But don't sit around and wait. You can't. >>I'd love to have you guys each individually answer this question for the livestream that comes up a lot. A lot of cloud architects out in the community. What should they be thinking about? The folks that are coming into this proactively and are realizing the business benefits are there? What advice would you guys give them? An architecture, which should be they be thinking about and what some guiding principles you could share. >>So I would start with, ah, looking at an architectural model that that can, that can spread and and give consistency the different two different cloud vendors that you will absolutely have to support. Um, cloud vendors tend to want to pull you into using their native tool set, and that's good. If only it was realistic, too. Talk about only one cloud, but because it doesn't, it's it's, um, it's super important to talk about and have a conversation with the business and with your technology teams about a consistent model. >>How do I do my day one work so that I'm not spending 80% of my time troubleshooting or managing my network. Because if I'm doing that, then I'm missing out on ways that I can make improvements to embrace new technologies. So it's really important early on to figure out how do I make this as low maintenance as possible so that I can focus on the things that the team really should be focusing on. >>Bobby. Your advice? The architect. I >>don't know what else I can add to. That simplicity of operations is gives key. >>Alright, so the holistic view of Day two operation you mentioned let's could jump in. Day one is you're getting stuff set up. Day two is your life after. This is what you're getting at, David. So what does that look like? What are you envisioning as you look at that 20 mile stare out post multi cloud world one of the things that you want in a day to operations? >>Yeah, infrastructure as code is really important to us. So how do we How do we design it so that we can fit start making network changes and putting them into like, a release pipeline and start looking at it like that rather than somebody logging into a router cli and troubleshooting things on an ad hoc nature. So moving more towards the Devil Ops model. >>Here's the thing I had on that day two. >>Yeah, I would. I would love to add something. So in terms of day two operations, you can you can either sort of ignore the day two operations for a little while where you get well, you get your feet wet, um, or you can start approaching it from the beginning. The fact is that the cloud native tools don't have a lot of maturity in that space. And when you run into an issue, you're gonna end up having a bad day, going through millions and millions of logs just to try to understand what's going on. So that's something that the industry just now is beginning to realize. It's It's such a such a big gap. >>I think that's key, because for us, we're moving to more of an event driven or operations. In the past. Monitoring got the job done. It is impossible to modern monitor something that's not there when the event happens, right, so the event driven application and then detection is important. >>I think Gardner is about the Cloud Native wave coming into networking. That's going to be a serious thing. I want to get you guys perspective. I know you have different views of how you came into the journey and how you're executing. And I always say the beauty's in the eye of the beholder and that kind of applies the networks laid out. So, Bobby, you guys do a lot of high performance encryption both on AWS and Azure. That's kind of a unique thing for you. How are you seeing that impact with multi cloud? >>And that's a new requirement for us to where we, uh we have a requirement to encrypt, and they never get the question Should encryption and encrypt. The answer is always yes, you should encrypt. You should get encrypt for perspective. We we need to moderate a bunch of data from our data centers. We have some huge data centers on. Getting that data to the cloud is is timely experiencing some cases, So we have been mandated that we have to encrypt everything, leaving the data center. So we're looking at using the aviatrix insane mode appliances to be able to decrypt you know 10 20 gigabytes of data as it moves to the cloud itself. David, you're using >>terra form. You've got fire net. You've got a lot of complexity in your network. What do you guys look at the future for your environment? >>Yes. So something exciting that we're working on now is fire net. So for our security team, they obviously have a lot of a lot of knowledge based around Polito on with our commitments to our clients, you know, it's it's it's not very easy to shift your security model to a specific cloud vendor it So there's a lot of stock to compliance and things like that where being able to take some of what you've you know you've worked on for years on Prem and put it in the cloud and have the same type of assurance that things were gonna work and be secure in the same way that they are on Prem helps make that journey into the cloud a lot easier. >>And you guys got scripting and get a lot of things going on. What's your what's your unique angle on this? >>Um, yeah. No, absolutely so full disclosure. I'm not not not an aviatrix customer yet. >>It's okay. We want to hear the truth. So that's good. Tell >>us what you're thinking about. What's on your mind. >>No, really, Um, when you when you talk about, um, implementing the to like this, it's It's really just really important. Teoh talk about automation and focus on on value. So when you talk about things like encryption and thinks like so you're encrypting tunnels and encrypting the path and those things are, should it should should be second nature, Really? When you when you look at building those back ends and managing them with your team, it becomes really painful. So tools like aviatrix that that had a lot of automation. It's out of out of sight, out of mind. You can focus on the value you don't have to focus on. >>I got to ask, You guys are seeing the traces here. They're their supplier to the sector, but you guys are customers. Everyone's pitching your stuff that people are not going to buy my stuff. How >>do you >>guys have that conversation with the suppliers, like the cloud vendors and other folks? What's the What's the leg or a P? I all the way you got to support this. What are some >>of the >>what are some of your requirements? How do you talk to and evaluate people that walk in and want Teoh knock on your door and pitch you something? What's the conversation like? >>It's definitely It's definitely a p. I driven. Um, we we definitely look at the at the structure of the vendors provide before we select anything. Um, that that is always first of mine. And also, what problem are we really trying to solve? Usually people try to sell or try to give us something that isn't really valuable. Like implementing Cisco solution on the on the cloud isn't really doesn't really add a lot of value. >>David, what's your conversations like with suppliers? So you have a certain new way to do things as becomes more agile, essentially networking and more dynamic. What are some of the conversations with the other incumbents or new new vendors that you're having what you require? >>So ease of use is definitely, definitely high up there. We've had some vendors come in and say, Hey, you know, when you go to set this up, we're gonna want to send somebody on site and they're going to sit with you for a day to configure. And that's kind of a red flag. Wait a minute. You know, we really if one of my really talented engineers can't figure it out on his own, what's going on there and why is that? So, uh, you know, having having some ease of use and the team being comfortable with it and understanding it is really important. >>How about you in the old days was Do a bake off winner takes all. I mean, is it like that anymore? What's evolving Bake off >>last year for us to win, So But that's different now, because now when you when you get the product, you install the product in AWS in azure or have it up and running a matter of minutes. And the key is, can you be operational within hours or days instead of weeks? But we also have the flexibility to customize it to meet your needs, because you want to be. You would be put into a box with the other customers who have needs that pastor cut their needs. >>You can almost see the challenge of you guys are living where you've got the cloud immediate value, how you can roll a penny solutions. But then you have might have other needs. So you got to be careful not to buy into stuff that's not shipping. So you're trying to be proactive in the same time. Deal with what you got here. How do you guys see that evolving? Because multi cloud to me is definitely relevant. But it's not yet clear how to implement across. How do you guys look at this? Bakes versus, you know, future solutions coming? How do you balance that? >>Um, so again. So right now we were. We're taking the the ad hoc approach and experimenting with the different concepts of cloud on demand, really leveraging the native constructs of each cloud. But but there's there's a breaking point. For sure you don't you don't get to scale this like like Simone said, and you have to focus on being able to deliver Ah, developer their their sandbox play area for the things that they're trying to build quickly. And the only way to do that is with some sort of consistent orchestration layer that allows you to. >>So you spent a lot more stuff becoming pretty quickly. >>I was very. I do expect things to start to start maturing quite quite quickly this year, >>and you guys see similar trends. New stuff coming fast. >>Yeah, the one of the biggest challenge we've got now is being able to segment within the network, being able to provide segmentation between production, non production workloads, even businesses, because we support many businesses worldwide and and isolation between those is a key criteria there. So the ability to identify and quickly isolate those workloads is key. >>So the cios that are watching are saying, Hey, take that hill, do multi cloud and then the bottoms up organization cause you're kind of like off a little bit. It's not how it works. I mean, what is the reality in terms of implementing, you know, and as fast as possible because the business benefits are clear, but it's not always clear in the technology how to move that fast. What are some of the barriers of blockers? One of the enabler, >>I think the reality is, is that you may not think of multi cloud, but your businesses, right? So I think the biggest barriers there is understanding what the requirements are and how best to meet those requirements. I think in a secure manner, because you need to make sure that things are working from a latency perspective, that things work the way they did and get out of the mind shift that, you know, if the Tier three application in the data center it doesn't have to be a Tier three application in the cloud, so lift and shift is not the way to go. >>Scale is a big part of what I see is the competitive advantage of all of these clouds, and it used to be proprietary network stacks in the old days and then open systems came. That was a good thing. But as clouds become bigger, there's kind of an inherent lock in there with the scale. How do you guys keep the choice open? How you guys thinking about interoperability? What is some of the conversations that you guys were having around those key concepts? >>Well, when we look at when we look at the from a networking perspective, it's really key for you to just enable enable all the all the clouds to be able to communicate between them. Developers will will find a way to use the cloud that best suits their business. Um and and like Like you said, it's whether whether you're in denial or not of the multi cloud fact that your company is in already, Um, that's it becomes really important for you to move quickly. >>Yeah, and the A lot of it also hinges on how well is the provider embracing what that specific cloud is doing? So are they swimming with Amazon or azure and just helping facilitate things? They're doing the heavy lifting AP I work for you or are they swimming upstream? And they're trying to hack it all together in a messy way, and so that helps you stay out of the lock in, because there, you know if they're doing if they're using Amazon native tools to help you get where you need to be, it's not like Amazon's going to release something in the future that completely, uh, you know, makes you have designed yourself into a corner. So the closer they're more cloud native, they are, the more, uh, the easier it is to, uh >>to the boy. But you also need to be aligned in such a way that you can take advantage of the cloud Native technology of limits sets. T J W. Is a game changer in terms of cost and performance. Right. So to completely ignore, that would be wrong. But, you know, if you needed to have encryption teaching double encrypted, so you need to have some type of a gateway to do the VPN encryption. So the aviatrix, too, will give you the beauty of both worlds. You can use T. W or the gateway real >>quick in the last minute we have. I want to just get a quick feedback from you guys. I hear a lot of people say to me, Hey, the pick The best cloud for the workload you got, then figure out multi cloud behind the scenes. So that seems to be Do you guys agree with that? I mean, is it doing one cloud across the whole company or this workload works great on AWS. That work was great on this from a cloud standpoint. Do you agree with that premise? And then what is multi cloud stitch them all together? >>Yeah, um, from from an application perspective, it it can be per workload, but It can also be an economical decision. Certain enterprise contracts will will pull you in one direction that value. Um, but the the network problem is still the same. >>It doesn't go away. Yeah, Yeah. I mean, you don't want to be trying to fit a square into a round hole, right? So if it works better on that cloud provider, then it's our job to make sure that that service is there. People can use >>it. Yeah, I agree. You just need to stay ahead of the game. Make sure that the network infrastructure is there. Secure is available and is multi cloud capable. >>Yeah. At the end of the day, you guys just validating that. It's the networking game now. Cloud storage. Compute Check. Networking is where the action is. Awesome. Thanks for your insights. Appreciate you coming on the Cube. Appreciate it. >>Yeah, yeah, yeah.

ladies and gentlemen this is your captain speaking we will soon be taking off on our way to altitude please keep your seatbelts fastened and remain in your seats we will be experiencing turbulence until we are above the clouds ladies and gentlemen we are now cruising at altitude sit back and enjoy the ride [Music] altitude is a community of thought leaders and pioneers cloud architects and enlightened network engineers who have individually and are now collectively leading their own IT teams and the industry on a path to lift cloud networking above the clouds empowering Enterprise IT to architect design and control their own cloud network regardless of the turbulent clouds beneath them it's time to gain altitude ladies and gentlemen Steve Mulaney president and CEO of aviatrix the leader of multi cloud networking [Music] [Applause] all right good morning everybody here in Santa Clara as well as to the what millions of people watching the livestream worldwide welcome to altitude 2020 alright so we've got a fantastic event today really excited about the speakers that we have today and the experts that we have and really excited to get started so one of the things I wanted to just share was this is not a one-time event this is not a one-time thing that we're gonna do sorry for the aviation analogy but you know sherry way aviatrix means female pilot so everything we do as an aviation theme this is a take-off for a movement this isn't an event this is a take-off of a movement a multi-cloud networking movement and community that we're inviting all of you to become part of and-and-and why we're doing that is we want to enable enterprises to rise above the clouds so to speak and build their network architecture regardless of which public cloud they're using whether it's one or more of these public clouds so the good news for today there's lots of good news but this is one good news is we don't have any powerpoint presentations no marketing speak we know that marketing people have their own language we're not using any of that in those sales pitches right so instead what are we doing we're going to have expert panels we've got Simone Rashard Gartner here we've got 10 different network architects cloud architects real practitioners they're going to share their best practices and there are real-world experiences on their journey to the multi cloud so before we start and everybody know what today is in the u.s. it's Super Tuesday I'm not gonna get political but Super Tuesday there was a bigger Super Tuesday that happened 18 months ago and maybe eight six employees know what I'm talking about 18 months ago on a Tuesday every enterprise said I'm gonna go to the cloud and so what that was was the Cambrian explosion for cloud for the price so Frank kibrit you know what a Cambrian explosion is he had to look it up on Google 500 million years ago what happened there was an explosion of life where it went from very simple single-cell organisms to very complex multi-celled organisms guess what happened 18 months ago on a Tuesday I don't really know why but every enterprise like I said all woke up that day and said now I'm really gonna go to cloud and that Cambrian explosion of cloud went meant that I'm moving from very simple single cloud single use case simple environment to a very complex multi cloud complex use case environment and what we're here today is we're gonna go and dress that and how do you handle those those those complexities and when you look at what's happening with customers right now this is a business transformation right people like to talk about transitions this is a transformation and it's actually not just the technology transformation it's a business transformation it started from the CEO and the boards of enterprise customers where they said I have an existential threat to the survival of my company if you look at every industry who they're worried about is not the other 30 year old enterprise what they're worried about is the three year old enterprise that's leveraging cloud that's leveraging AI and that's where they fear that they're going to actually get wiped out right and so because of this existential threat this is CEO lead this is board led this is not technology led it is mandated in the organization's we are going to digitally transform our enterprise because of this existential threat and the movement to cloud is going to enable us to go do that and so IT is now put back in charge if you think back just a few years ago in cloud it was led by DevOps it was led by the applications and it was like I said before their Cambrian explosion is very simple now with this Cambrian explosion and enterprises getting very serious and mission critical they care about visibility they care about control they care about compliance conformance everything governance IT is in charge and and and that's why we're here today to discuss that so what we're going to do today is much of things but we're gonna validate this journey with customers did they see the same thing we're gonna validate the requirements for multi-cloud because honestly I've never met an enterprise that is not going to be multi-cloud many are one cloud today but they all say I need to architect my network for multiple clouds because that's just what the network is there to support the applications and the applications will run and whatever cloud it runs best in and you have to be prepared for that the second thing is is architecture again with IT in charge you architecture matters whether it's your career whether it's how you build your house it doesn't matter horrible architecture your life is horrible forever good architecture your life is pretty good so we're gonna talk about architecture and how the most fundamental and critical part of that architecture and that basic infrastructure is the network if you don't get that right nothing works right way more important and compute way more important than storm dense storage network is the foundational element of your infrastructure then we're going to talk about day 2 operations what does that mean well day 1 is one day of your life that's who you wire things up they do and beyond I tell everyone in networking and IT it's every day of your life and if you don't get that right your life is bad forever and so things like operations visibility security things like that how do I get my operations team to be able to handle this in an automated way because it's not just about configuring it in the cloud it's actually about how do I operationalize it and that's a huge benefit that we bring as aviatrix and then the last thing we're going to talk and it's the last panel we have I always say you can't forget about the humans right so all this technology all these things that we're doing it's always enabled by the humans at the end of the day if the humans fight it it won't get deployed and we have a massive skills gap in cloud and we also have a massive skill shortage you have everyone in the world trying to hire cloud network architects right there's just not enough of them going around so at aviatrix we as leaders do we're gonna help address that issue and try to create more people we created a program and we call the ACE program again an aviation theme it stands for aviatrix certified engineer very similar to what Cisco did with CCI ease where Cisco taught you about IP networking a little bit of Cisco we're doing the same thing we're gonna teach network architects about multi-cloud networking and architecture and yeah you'll get a little bit of aviatrix training in there but this is the missing element for people's careers and also within their organization so we're gonna we're gonna go talk about that so great great event great show when to try to keep it moving I'd next want to introduce my my host he's the best in the business you guys have probably seen him multiple million times he's the co CEO and co-founder of tube Jon Fourier okay awesome great great speech they're awesome I'd totally agree with everything you said about the explosion happening and I'm excited here at the heart of Silicon Valley to have this event it's a special digital event with the cube and aviatrix were we live streaming to millions of people as you said maybe not a million maybe not really take this program to the world this is a little special for me because multi-cloud is the hottest wave and cloud and cloud native networking is fast becoming the key engine of the innovation so we got an hour and a half of action-packed programming we have a customer panel two customer panels before that Gartner is going to come on talk about the industry we have a global system integrators we talk about how they're advising and building these networks and cloud native networking and then finally the Aces the aviatrix certified engineer is gonna talk more about their certifications and the expertise needed so let's jump right in and let's ask someone rashard to come on stage from Gartner check it all up [Applause] okay so kicking things off sitting started gartner the industry experts on cloud really kind of more to your background talk about your background before you got the gardener yeah before because gardener was a chief network architect of a fortune five companies with thousands of sites over the world and I've been doing everything and IT from a C programmer in a 92 a security architect to a network engineer to finally becoming a network analyst so you rode the wave now you're covering at the marketplace with hybrid cloud and now moving quickly to multi cloud is really was talking about cloud natives been discussed but the networking piece is super important how do you see that evolving well the way we see Enterprise adapt in cloud first thing you do about networking the initial phases they either go in a very ad hoc way is usually led by non non IT like a shadow I to your application people are some kind of DevOps team and it's it just goes as it's completely unplanned decreed VP sees left and right with different account and they create mesh to manage them and their direct connect or Express route to any of them so that's what that's a first approach and on the other side again it within our first approach you see what I call the lift and shift way we see like enterprise IT trying to basically replicate what they have in a data center in the cloud so they spend a lot of time planning doing Direct Connect putting Cisco routers and f5 and Citrix and any checkpoint Palo Alto divides that the audinate that are sent removing that to that cloud and I ask you the aha moments gonna come up a lot of our panels is where people realize that it's a multi cloud world I mean they either inherit clouds certainly they're using public cloud and on-premises is now more relevant than ever when's that aha moment that you're seeing where people go well I got to get my act together and get on this well the first but even before multi-cloud so these two approach the first one like the ad hoc way doesn't scale at some point idea has to save them because they don't think about the two they don't think about operations they have a bunch of VPC and multiple clouds the other way that if you do the left and shift wake they cannot take any advantages of the cloud they lose elasticity auto-scaling pay by the drink these feature of agility features so they both realize okay neither of these ways are good so I have to optimize that so I have to have a mix of what I call the cloud native services within each cloud so they start adapting like other AWS constructor is your construct or Google construct then that's what I call the optimal phase but even that they realize after that they are very different all these approaches different the cloud are different identities is completely difficult to manage across clouds I mean for example AWS has accounts there's subscription and in adarand GCP their projects it's a real mess so they realize well I can't really like concentrate use the cloud the cloud product and every cloud that doesn't work so I have I'm doing multi cloud I like to abstract all of that I still wanna manage the cloud from an API to interview I don't necessarily want to bring my incumbent data center products but I have to do that in a more API driven cloud they're not they're not scaling piece and you were mentioning that's because there's too many different clouds yes that's the piece there so what are they doing whether they really building different development teams as its software what's the solution well this the solution is to start architecting the cloud that's the third phase I call that the multi cloud architect phase where they have to think about abstraction that works across cloud fact even across one cloud it might not scale as well if you start having like 10,000 security group in AWS that doesn't scale you have to manage that if you have multiple VPC it doesn't scale you need a third party identity provider so it barely scales within one cloud if you go multiple cloud it gets worse and worse see way in here what's your thoughts I thought we said this wasn't gonna be a sales pitch for aviatrix you just said exactly what we do so anyway I'm just a joke what do you see in terms of where people are in that multi-cloud so a lot of people you know everyone I talked to started in one cloud right but then they look and they say okay but I'm now gonna move to adjourn I'm gonna move do you see a similar thing well yes they are moving but they're not there's not a lot of application that use a tree cloud at once they move one app in deserve one app in individuals one get happen Google that's what we see so far okay yeah I mean one of the mistakes that people think is they think multi-cloud no one is ever gonna go multi-cloud for arbitrage they're not gonna go and say well today I might go into Azure because I got a better rate of my instance that's never do you agree with that's never going to happen what I've seen with enterprise is I'm gonna put the workload in the app the app decides where it runs best that may be a sure maybe Google and for different reasons and they're gonna stick there and they're not gonna move let me ask you infrastructure has to be able to support from a networking team be able to do that do you agree with that yes I agree and one thing is also very important is connecting to that cloud is kind of the easiest thing so though while their network part of the cloud connectivity to the cloud is kind of simple I agree IPSec VP and I reckon Express that's a simple part what's difficult and even a provisioning part is easy you can use terraform and create v pieces and v nets across which free cloud providers right what's difficult is the day-to-day operations so it's what to find a to operations what is that what does that actually mean this is the day-to-day operations after you know the natural let's add an app let's add a server let's troubleshoot a problem so so your life something changes how would he do so what's the big concerns I want to just get back to this cloud native networking because everyone kind of knows with cloud native apps are that's been a hot trend what is cloud native networking how do you how do you guys define that because that seems to be the oddest part of the multi cloud wave that's coming as cloud native networking well there's no you know official garner definition but I can create one on and if another spot is do it I just want to leverage the cloud construct and a cloud epi I don't want to have to install like like for example the first version was let's put a virtual router that doesn't even understand and then the cloud environment right if I have if I have to install a virtual machine it has to be cloud aware it has to understand the security group if it's a router it has to be programmable to the cloud API and and understand the cloud environment you know one things I hear a lot from either see Saussure CIOs or CXOs in general is this idea of I'm definitely on going API so it's been an API economy so API is key on that point but then they say okay I need to essentially have the right relationship with my suppliers aka clouds you call it above the clouds so the question is what do i do from an architecture standpoint do I just hire more developers and have different teams because you mentioned that's a scale point how do you solve this this problem of okay I got AWS I got GCP or Azure or whatever do I just have different teams or just expose api's where is that optimization where's the focus well I take what you need from an android point of view is a way a control plane across the three clouds and be able to use the api of the cloud to build networks but also to troubleshoot them and do they to operation so you need a view across a three cloud that takes care of routing connectivity that's you know that's the aviatrix plug of you right there so so how do you see so again your Gartner you you you you see the industry you've been a network architect how do you see this this plane out what are the what are the legacy incumbent client-server on-prem networking people gonna do well these versus people like aviatrix well how do you see that plane out well obviously all the incumbent like Arista cisco juniper NSX right they want to basically do the lift and ship or they want to bring and you know VM I want to bring in a section that cloud they call that NSX everywhere and cisco monks bring you star and the cloud recall that each guy anywhere right so everyone what and and then there's cloud vision for my red star and contrail is in the cloud so they just want to bring the management plane in the cloud but it's still based most of them it's still based on putting a VM them in controlling them right you you extend your management console to the cloud that's not truly cloud native right cloud native you almost have to build it from scratch we like to call that cloud naive clown that so close one letter yeah so that was a big con surgeon reinvent take the tea out of cloud native it's cloud naive that went super viral you guys got t-shirts now I know you love but yeah but that really ultimately is kind of double edged sword you got to be you can be naive on the on the architecture side and rolling out but also suppliers are can be naive so how would you define who's naive and who's not well in fact they're evolving as well so for example in Cisco you it's a little bit more native than other ones because they're really scr in the cloud you can't you you really like configure API so the cloud and NSX is going that way and so is Arista but they're incumbent they have their own tools is difficult for them they're moving slowly so it's much easier to start from scratch Avenue like and you know a network happiness started a few years ago there's only really two aviatrix was the first one they've been there for at least three or four years and there's other ones like al kira for example that just started now that doing more connectivity but they wanna create an overlay network across the cloud and start doing policies and trying abstracting all the clouds within one platform so I gotta ask you I interviewed an executive at VMware Sanjay Pune and he said to me at RSA last week oh the only b2 networking vendors left Cisco and VMware what's your respect what's your response to that obviously I mean when you have these waves as new brands that emerge like aviation others though I think there'll be a lot of startups coming out of the woodwork how do you respond to that comment well there's still a data center there's still like a lot of action on campus and there's the one but from the cloud provisioning and clown networking in general I mean they're behind I think you know in fact you don't even need them to start to it you can if you're small enough you can just keep if you're in AWS you can user it with us construct they have to insert themselves I mean they're running behind they're all certainly incumbents I love the term Andy Jesse's that Amazon Web Services uses old guard new guard to talk about the industry what does the new guard have to do the new and new brands that emerge in is it be more DevOps oriented neck Nets a cops is that net ops is the programmability these are some of the key discussions we've been having what's your view on how you this programmability their most important part is they have to make the network's simple for the dev teams and from you cannot have that you cannot make a phone call and get every line in two weeks anymore so if you move to that cloud you have to make the cloud construct as simple enough so that for example a dev team could say okay I'm going to create this VP see but this VP see automatically being associate to your account you cannot go out on the internet you have to go to the transit VP see so there's a lot of action in terms of the I am part and you have to put the control around them too so to make it as simple as possible you guys both I mean you're the COC aviatrix but also you guys a lot of experience going back to networking going back to I call the OSI mace which for us old folks know what that means but you guys know what this means I want to ask you the question as you look at the future of networking here a couple of objectives oh the cloud guys they got networking we're all set with them how do you respond to the fact that networking is changing and the cloud guys have their own networking what some of the pain points that's going on premises and these enterprises so are they good with the clouds what needs what are the key things that's going on in networking that makes it more than just the cloud networking what's your take on well as I said earlier that once you you could easily provision in the cloud you can easily connect to that cloud is when you start troubleshooting application in the cloud and try to scale so this that's where the problem occurs see what you're taking on it and you'll hear from the from the customers that that we have on stage and I think what happens is all the cloud the clouds by definition designed to the 80/20 rule which means they'll design 80% of the basic functionality and they'll lead to 20% extra functionality that of course every Enterprise needs they'll leave that to ISVs like aviatrix because why because they have to make money they have a service and they can't have huge instances for functionality that not everybody needs so they have to design to the common and that's they all do it right they have to and then the extra the problem is that Cambrian explosion that I talked about with enterprises that's holy that's what they need that they're the ones who need that extra 20% so that's that's what I see is is there's always gonna be that extra functionality the in in an automated and simple way that you talked about but yet powerful with up with the visible in control that they expect of on prep that that's that kind of combination that yin and the yang that people like us are providing some I want to ask you were gonna ask some of the cloud architect customer panels it's the same question this pioneers doing some work here and there's also the laggers who come in behind the early adopters what's gonna be the tipping point what are some of those conversations that the cloud architects are having out there or what's the signs that they need to be on this multi cloud or cloud native networking trend what are some the signals that are going on in their environment what are some of the thresholds or things that are going on that there can pay attention to well well once they have application and multiple cloud and they have they get wake up at 2:00 in the morning to troubleshoot them they don't know it's important so I think that's the that's where the robber will hit the road but as I said it's easier to prove it it's ok it's 80s it's easy use a transit gateway put a few V PCs and you're done and use create some presents like equinox and do Direct Connect and Express route with Azure that looks simple is the operations that's when they'll realize ok now I need to understand our car networking works I also need a tool that give me visibility and control not button tell me that I need to understand the basic underneath it as well what are some of the day in the life scenarios that you envision happening with multi Bob because you think about what's happening it kind of has that same vibe of interoperability choice multi-vendor because you have multi clouds essentially multi vendor these are kind of old paradigms that we've lived through the client server and internet working wave what are some of those scenarios of success and that might be possible it would be possible with multi cloud and cloud native networking well I think once you have good enough visibility to satisfy your customers you know not only like to keep the service running an application running but to be able to provision fast enough I think that's what you want to achieve small final question advice for folks watching on the live stream if they're sitting there as a cloud architect or a CXO what's your advice to them right now in this more because honestly public cloud check hybrid cloud they're working on that that gets on-premise is done now multi clouds right behind it what's your advice the first thing they should do is really try to understand cloud networking for each of their cloud providers and then understand the limitation and is what there's cloud service provider offers enough or you need to look to a third party but you don't look at a third party to start with especially an incumbent one so it's tempting to say on and I have a bunch of f5 experts nothing against that five I'm going to bring my five in the cloud when you can use a needle be that automatically understand Easy's and auto scaling and so on and you understand that's much simpler but sometimes you need you have five because you have requirements you have like AI rules and that kind of stuff that you use for years you cannot do it's okay I have requirement and that met I'm going to use legacy stuff and then you have to start thinking okay what about visibility control about the tree cloud but before you do that you have to understand the limitation of the existing cloud providers so first try to be as native as possible until things don't work after that you can start taking multi-cloud great insight somewhat thank you for coming someone in charge with Gardner thanks for sharing informatica is known as the leading enterprise cloud data management company we are known for being the top in our industry in at least five different products over the last few years especially we've been transforming into a cloud model which allows us to work better with the trends of our customers in order to see agile and effective in the business you need to make sure that your products and your offerings are just as relevant in all these different clouds than what you're used to and what you're comfortable with one of the most difficult challenges we've always had is that because we're a data company we're talking about data that a customer owns some of that data may be in the cloud some of that data may be on Prem some of that data may be actually in their data center in another region or even another country and having that data connect back to our systems that are located in the cloud has always been a challenge when we first started our engagement with aviatrix we only had one plan that was Amazon it wasn't till later that a jerk came up and all of a sudden we found hey the solution we already had in place for her aviatrix already working in Amazon and now works in Missouri as well before we knew what GCP came up but it really wasn't a big deal for us because we already had the same solution in Amazon and integer now just working in GCP by having a multi cloud approach we have access to all three of them but more commonly it's not just one it's actually integrations between multiple we have some data and ensure that we want to integrate with Amazon we have some data in GCP that we want to bring over to a data Lake assure one of the nice things about aviatrix is that it gives a very simple interface that my staff can understand and use and manage literally hundreds of VPNs around the world and while talking to and working with our customers who are literally around the world now that we've been using aviatrix for a couple years we're actually finding that even problems that we didn't realize we had were actually solved even before we came across the problem and it just worked cloud companies as a whole are based on reputation we need to be able to protect our reputation and part of that reputation is being able to protect our customers and being able to protect more importantly our customers data aviatrix has been helpful for us in that we only have one system that can manage this whole huge system in a simple easy direct model aviatrix is directly responsible for helping us secure and manage our customers not only across the world but across multiple clouds users don't have to be VPN or networking experts in order to be able to use the system all the members on my team can manage it all the members regardless of their experience can do different levels of it one of the unexpected advantages of aviatrix is that I don't have to sell it to my management the fact that we're not in the news at 3 o'clock in the morning or that we don't have to get calls in the middle of the night no news is good news especially in networking things that used to take weeks to build or done in hours I think the most important thing about a matrix is it provides me a Beatrix gives me a consistent model that I can use across multiple regions multiple clouds multiple customers okay welcome back to altitude 2020 for the folks on the livestream I'm John for Steve Mulaney with CEO of aviatrix for our first of two customer panels on cloud with cloud network architects we got Bobby Willoughby they gone Luis Castillo of National Instruments David should Nick with fact set guys welcome to the stage for this digital event come on up [Applause] [Music] hey good to see you thank you okay okay customer panelist is my favorite part we get to hear the real scoop gets a gardener given this the industry overview certainly multi clouds very relevant and cloud native networking is the hot trend with a live stream out there and the digital event so guys let's get into it the journey is you guys are pioneering this journey of multi cloud and cloud native networking and is soon gonna be a lot more coming so we want to get into the journey what's it been like is it real you got a lot of scar tissue and what are some of the learnings yeah absolutely so multi cloud is whether or not we we accepted as a network engineers is is a reality like Steve said about two years ago companies really decided to to just to just bite the bullet and and and move there whether or not whether or not we we accept that fact we need to now create a consistent architecture across across multiple clouds and that that is challenging without orchestration layers as you start managing different different tool sets and different languages across different clouds so that's it's really important that to start thinking about that guys on the other panelists here there's different phases of this journey some come at it from a networking perspective some come in from a problem troubleshooting which what's your experiences yeah so from a networking perspective it's been incredibly exciting it's kind of a once-in-a-generation 'el opportunity to look at how you're building out your network you can start to embrace things like infrastructure as code that maybe your peers on the systems teams have been doing for years but it just never really worked on bram so it's really it's really exciting to look at all the opportunities that we have and then all the interesting challenges that come up that you that you get to tackle an effect said you guys are mostly AWS right yep right now though we're we are looking at multiple clouds we have production workloads running in multiple clouds today but a lot of the initial work has been with Amazon and you've seen it from a networking perspective that's where you guys are coming at it from yep we evolved more from a customer requirement perspective started out primarily as AWS but as the customer needed more resources from Azure like HPC you know as your ad things like that even recently Google Google Analytics our journey has evolved into more of a multi cloud environment Steve weigh in on the architecture because this has been the big conversation I want you to lead this second yeah so I mean I think you guys agree the journey you know it seems like the journey started a couple years ago got real serious the need for multi cloud whether you're there today of course it's gonna be there in the future so that's really important I think the next thing is just architecture I'd love to hear what you you know had some comments about architecture matters it all starts I mean every Enterprise I talk to maybe talk about architecture and the importance of architecture maybe Bobby it's a fun architecture perspective we sorted a journey five years ago Wow okay and we're just now starting our fourth evolution of our network marketer and we call it networking security net SEC yeah versus Justice Network yeah and that fourth generation architectures be based primarily upon Palo Alto Networks an aviatrix I have Atrix doing the orchestration piece of it but that journey came because of the need for simplicity ok the need for a multi cloud orchestration without us having to go and do reprogramming efforts across every cloud as it comes along right I guess the other question I also had around architectures also Louis maybe just talk about I know we've talked a little bit about you know scripting right and some of your thoughts on that yeah absolutely so so for us we started we started creating the network constructs with cloud formation and we've we've stuck with that for the most part what's interesting about that is today on premise we have a lot of a lot of automation around around how we provision networks but cloud formation has become a little bit like the new manual for us so we we're now having issues with having the to automate that component and making it consistent with our on premise architecture making it consistent with Azure architecture and Google cloud so it's really interesting to see to see companies now bring that layer of abstraction that SEO and brought to the to the web side now it's going up into into the into the cloud networking architecture so on the fourth generation of you mentioned you're in the fourth gen architecture what do you guys what have you learned is there any lessons scar tissue what to avoid what worked what was some of the that's probably the biggest list and there is that when you think you finally figured it out you have it right Amazon will change something as you or change something you know transit gateways a game changer so in listening to the business requirements is probably the biggest thing we need to do up front but I think from a simplicity perspective we like I said we don't want to do things four times we want to do things one time we won't be able to write to an API which aviatrix has and have them do the orchestration for us so that we don't have to do it four times how important is architecture in the progression is it you guys get thrown in the deep end to solve these problems or you guys zooming out and looking at it it's that I mean how are you guys looking at the architecture I mean you can't get off the ground if you don't have the network there so all of those that we've gone through similar evolutions we're on our fourth or fifth evolution I think about what we started off with Amazon without a direct connect gate without a trans a gateway without a lot of the things that are available today kind of the 80/20 that Steve was talking about just because it wasn't there doesn't mean we didn't need it so we needed to figure out a way to do it we couldn't say oh you need to come back to the network team in a year and maybe Amazon will have a solution for it right you need to do it now and in evolve later and maybe optimize or change the way you're doing things in the future but don't sit around and wait you can't I'd love to have you guys each individually answer this question for the live stream because it comes up a lot a lot of cloud architects out in the community what should they be thinking about the folks that are coming into this proactively and/or realizing the business benefits are there what advice would you guys give them an architecture what should be they be thinking about and what are some guiding principles you could share so I would start with looking at an architecture model that that can that can spread and and give consistency they're different to different cloud vendors that you will absolutely have to support cloud vendors tend to want to pull you into using their native toolset and that's good if only it was realistic to talk about only one cloud but because it doesn't it's it's it's super important to talk about and have a conversation with the business and with your technology teams about a consistent model how do I do my day one work so that I'm not you know spending 80 percent of my time troubleshooting or managing my network because I'm doing that then I'm missing out on ways that I can make improvements or embrace new technologies so it's really important early on to figure out how do I make this as low maintenance as possible so that I can focus on the things that the team really should be focusing on Bobby your advice the architect I don't know what else I can do that simplicity operations is key right all right so the holistic view of j2 operation you mentioned let's can jump in day one is your your your getting stuff set up day two is your life after all right this is kind of what you're getting at David so what does that look like what are you envisioning as you look at that 20 mile stare at post multi-cloud world what are some of the things that you want in a day to operations yeah infrastructure is code is really important to us so how do we how do we design it so that we can fit start making network changes and fitting them into like a release pipeline and start looking at it like that rather than somebody logging into a router seoi and troubleshooting things on in an ad hoc nature so moving more towards the DevOps model yes anything on that day - yeah I would love to add something so in terms of day 2 operations you can you can either sort of ignore the day 2 operations for a little while where you get well you get your feet wet or you can start approaching it from the beginning the fact is that the the cloud native tools don't have a lot of maturity in that space and when you run into an issue you're gonna end up having a bad day going through millions and millions of logs just to try to understand what's going on so that's something that that the industry just now is beginning to realize it's it's such as such a big gap I think that's key because for us we're moving to more of an event-driven operations in the past monitoring got the job done it's impossible to modern monitor something there's nothing there when the event happens all right so the event-driven application and then detection is important yeah I think Gardiner was all about the cloud native wave coming into networking that's going to be here thing I want to get your guys perspectives I know you have different views of how you came on into the journey and how you're executing and I always say the beauties in the eye of the beholder and that kind of applies the network's laid out so Bobby you guys do a lot of high-performance encryption both on AWS and Azure that's kind of a unique thing for you how are you seeing that impact with multi cloud yeah and that's a new requirement for us to where we we have a requirement to encrypt and they never get the question should I encryption or not encrypt the answer is always yes you should encrypt when you can encrypt for our perspective we we need to migrate a bunch of data from our data centers we have some huge data centers and then getting that data to the cloud is the timely expense in some cases so we have been mandated that we have to encrypt everything leave from the data center so we're looking at using the aviatrix insane mode appliances to be able to encrypt you know 10 20 gigabits of data as it moves to the cloud itself David you're using terraform you got fire Ned you've got a lot of complexity in your network what do you guys look at the future for yours environment yeah so something exciting that or yeah now is fire net so for our security team they obviously have a lot of a lot of knowledge base around Palo Alto and with our commitments to our clients you know it's it's it's not very easy to shift your security model to a specific cloud vendor right so there's a lot of stuck to compliance of things like that where being able to take some of what you've you know you've worked on for years on Bram and put it in the cloud and have the same type of assurance that things are gonna work and be secured in the same way that they are on prem helps make that journey into the cloud a lot easier and Louis you guys got scripting and get a lot of things going on what's your what's your unique angle on this yeah no absolutely so full disclosure I'm not a not not an aviatrix customer yet it's okay we want to hear the truth that's good Ellis what are you thinking about what's on your mind no really when you when you talk about implementing the tool like this it's really just really important to talk about automation and focus on on value so when you talk about things like encryption and things like so you're encrypting tunnels and crypting the path and those things are it should it should should be second nature really when you when you look at building those back ends and managing them with your team it becomes really painful so tools like a Beatrix that that add a lot of automation it's out of out of sight out of mind you can focus on the value and you don't have to focus on so I gotta ask you guys I'll see aviatrix is here they're their supplier to this sector but you guys are customers everyone's pitching you stuff people are not going to buy my stuff how do you guys have that conversation with the suppliers like the cloud vendors and other folks what's that what's it like we're API all the way you got to support this what are some of the what are some of your requirements how do you talk to and evaluate people that walk in and want to knock on your door and pitch you something what's the conversation like it's definitely it's definitely API driven we we definitely look at the at the PAP i structure of the vendors provide before we select anything that that is always first in mind and also what a problem are we really trying to solve usually people try to sell or try to give us something that isn't really valuable like implementing a solution on the on the on the cloud isn't really it doesn't really add a lot of value that's where we go David what's your conversation like with suppliers you have a certain new way to do things as as becomes more agile and essentially the networking and more dynamic what are some of the conversation is with the either incumbents or new new vendors that you're having what do what do you require yeah so ease of use is definitely definitely high up there we've had some vendors come in and say you know hey you know when you go to set this up we're gonna want to send somebody on site and they're gonna sit with you for your day to configure it and that's kind of a red flag what wait a minute you know do we really if one of my really talented engineers can't figure it out on his own what's going on there and why is that so I you know having having some ease-of-use and the team being comfortable with it and understanding it is really important Bobby how about you I mean the old days was do a bake-off and you know the winner takes all I mean is it like that anymore but what's the Volvic a bake-off last year for us do you win so but that's different now because now when you when you get the product you can install the product and they double your energy or have it in a matter of minutes and so the key is is they can you be operational you know within hours or days instead of weeks but but do we also have the flexibility to customize it to meet your needs could you want to be you want to be put into a box with the other customers when you have needs that your pastor cut their needs yeah almost see the challenge that you guys are living where you've got the cloud immediate value depending how you can roll up any solutions but then you have might have other needs so you got to be careful not to buy into stuff that's not shipping so you're trying to be proactive at the same time deal with what you got I mean how do you guys see that evolving because multi-cloud to me is definitely relevant but it's not yet clear how to implement across how do you guys look at this baked versus you know future solutions coming how do you balance that so again so right now we we're we're taking the the ad hoc approach and experimenting with the different concepts of cloud and and really leveraging the the native constructs of each cloud but but there's a there's a breaking point for sure you don't you don't get to scale this like Alexa mom said and you have to focus on being able to deliver a developer they're their sandbox or they're their play area for the for the things that they're trying to build quickly and the only way to do that is with the with with some sort of consistent orchestration layer that allows you to so use a lot more stuff to be coming pretty quickly hides area I do expect things to start to start maturing quite quite quickly this year and you guys see similar trend new stuff coming fast yeah part of the biggest challenge we've got now is being able to segment within the network being able to provide segmentation between production on production workloads even businesses because we support many businesses worldwide and and isolation between those is a key criteria there so the ability to identify and quickly isolate those workloads is key so the CIOs that are watching or that are saying hey take that he'll do multi cloud and then you know the bottoms-up organization Nick pops you're kind of like off a little bit it's not how it works I mean what is the reality in terms of implementing you know in as fast as possible because the business benefits are but it's not always clear in the technology how to move that fast yeah what are some of the barriers one of the blockers what are the enablers I think the reality is is that you may not think you're multi-cloud but your business is right so I think the biggest barriers there is understanding what the requirements are and how best to meet those requirements and then secure manner because you need to make sure that things are working from a latency perspective that things work the way they did and get out of the mind shift that you know it was a cheery application in the data center it doesn't have to be a Tier three application in the cloud so lift and shift is is not the way to go yeah scale is a big part of what I see is the competitive advantage to a lot these clouds and needs to be proprietary network stacks in the old days and then open systems came that was a good thing but as clouds become bigger there's kind of an inherent lock in there with the scale how do you guys keep the choice open how're you guys thinking about interoperability what are some of the conversations and you guys are having around those key concepts well when we look at when we look at the upfront from a networking perspective it it's really key for you to just enable enable all the all the clouds to be to be able to communicate between them developers will will find a way to use the cloud that best suits their their business need and and like like you said it's whether whether you're in denial or not of the multi cloud fact that then your company is in already that's it becomes really important for you to move quickly yeah and I a lot of it also hinges on how well is the provider embracing what that specific cloud is doing so are they are they swimming with Amazon or Azure and just helping facilitate things they're doing the you know the heavy lifting API work for you or are they swimming upstream and they're trying to hack it all together in a messy way and so that helps you you know stay out of the lock-in because they're you know if they're doing if they're using Amazon native tools to help you get where you need to be it's not like Amazon's gonna release something in the future that completely you know makes you have designed yourself into a corner so the closer they're more than cloud native they are the more the easier it is to to deploy but you also need to be aligned in such a way that you can take advantage of those cloud native technologies will it make sense tgw is a game changer in terms of cost and performance right so to completely ignore that would be wrong but you know if you needed to have encryption you know teach Adobe's not encrypted so you need to have some type of a gateway to do the VPN encryption you know so the aviatrix tool give you the beauty of both worlds you can use tgw with a gateway Wow real quick in the last minute we have I want to just get a quick feedback from you guys I hear a lot of people say to me hey the I picked the best cloud for the workload you got and then figure out multi cloud behind the scenes so that seems to be do you guys agree with that I mean is it do I go Mull one cloud across the whole company or this workload works great on AWS that work was great on this from a cloud standpoint do you agree with that premise and then witness multi-cloud stitch them all together yeah from from an application perspective it it can be per workload but it can also be an economical decision certain enterprise contracts will will pull you in one direction that value but the the network problem is still the same doesn't go away yeah yeah yeah I mean you don't want to be trying to fit a square into a round Hall right so if it works better on that cloud provider then it's our job to make sure that that service is there and people can use it agree you just need to stay ahead of the game make sure that the network infrastructure is there secure is available and is multi cloud capable yeah I'm at the end of the day you guys just validating that it's the networking game now cloud storage compute check networking is where the action is awesome thanks for your insights guys appreciate you coming on the panel appreciate it thanks thank you [Applause] [Music] [Applause] okay welcome back on the live feed I'm John fritz T Blaney my co-host with aviatrix I'm with the cube for the special digital event our next customer panel got great another set of cloud network architects Justin Smith was aura Justin broadly with Ellie Mae and Amit Oh tree job with Koopa welcome to stage [Applause] all right thank you thank you okay he's got all the the cliff notes from the last session welcome back rinse and repeat yeah yeah we're going to go under the hood a little bit I think I think they nailed the what we've been reporting and we've been having this conversation around networking is where the action is because that's the end of the day you got a move a pack from A to B and you get workloads exchanging data so it's really killer so let's get started Amit what are you seeing as the journey of multi cloud as you go under the hood and say okay I got to implement this I have to engineer the network make it enabling make it programmable make it interoperable across clouds and that's like I mean almost sounds impossible to me what's your take yeah I mean it it seems impossible but if you are running an organization which is running infrastructure as a cordon all right it is easily doable like you can use tools out there that's available today you can use third-party products that can do a better job but but put your architecture first don't wait architecture may not be perfect put the best architecture that's available today and be agile to iterate and make improvements over the time we get to Justin's over here so I have to be careful when I point a question in Justin they both have the answer but okay journeys what's the journey been like I mean is there phases we heard that from Gartner people come in to multi cloud and cloud native networking from different perspectives what's your take on the journey Justin yeah I mean from our perspective we started out very much focused on one cloud and as we started doing errands we started doing new products the market the need for multi cloud comes very apparent very quickly for us and so you know having an architecture that we can plug in play into and be able to add and change things as it changes is super important for what we're doing in the space just in your journey yes for us we were very ad hoc oriented and the idea is that we were reinventing all the time trying to move into these new things and coming up with great new ideas and so rather than it being some iterative approach with our deployments that became a number of different deployments and so we shifted that tore in the network has been a real enabler of this is that it there's one network and it touches whatever cloud we want it to touch and it touches the data centers that we need it to touch and it touches the customers that we need it to touch our job is to make sure that the services that are available and one of those locations are available in all of the locations so the idea is not that we need to come up with this new solution every time it's that we're just iterating on what we've already decided to do before we get the architecture section I want to ask you guys a question I'm a big fan of you know let the app developers have infrastructure as code so check but having the right cloud run that workload I'm a big fan of that if it works great but we just heard from the other panel you can't change the network so I want to get your thoughts what is cloud native networking and is that the engine really that's the enabler for this multi cloud trend but you guys taken we'll start with Amit what do you think about that yeah so you are gonna have workloads running in different clouds and the workloads would have affinity to one cloud over other but how you expose that it matter of how you are going to build your networks how we are gonna run security how we are going to do egress ingress out of it so it's a big problem how do you split says what's the solution what's the end the key pain points and problem statement I mean the key pain point for most companies is how do you take your traditionally on-premise network and then blow that out to the cloud in a way that makes sense you know IP conflicts you have IP space you pub public eye peas and premise as well as in the cloud and how do you kind of make a sense of all of that and I think that's where tools like a v8 ryx make a lot of sense in that space from our site it's it's really simple its latency its bandwidth and availability these don't change whether we're talking about cloud or data center or even corporate IT networking so our job when when these all of these things are simplified into like s3 for instance and our developers want to use those we have to be able to deliver that and for a particular group or another group that wants to use just just GCP resources these aren't we have to support these requirements and these wants as opposed to saying hey that's not a good idea our job is to enable them not to disable them do you think you guys think infrastructure is code which I love that I think it's that's the future it is we saw that with DevOps but I do start getting the networking is it getting down to the network portion where it's network is code because storage and compute working really well is seeing all kubernetes and service master and network as code reality is it there is got work to do it's absolutely there I mean you mentioned net DevOps and it's it's very real I mean in Cooper we build our networks through terraform and on not only just out of fun build an API so that we can consistently build V nets and VPC all across in the same unit yeah and even security groups and then on top an aviatrix comes in we can peer the networks bridge bridge all the different regions through code same with you guys but yeah everything we deploy is done with automation and then we also run things like lambda on top to make changes in real time we don't make manual changes on our network in the data center funny enough it's still manual but the cloud has enabled us to move into this automation mindset and and all my guys that's what they focus on is bringing what now what they're doing in the cloud into the data center which is kind of opposite of what it should be that's full or what it used to be it's full DevOps then yes yeah I mean for us was similar on-premise still somewhat very manual although we're moving more Norton ninja and terraform concepts but everything in the production environment is colored Confirmation terraform code and now coming into the datacenter same I just wanted to jump in on a Justin Smith one of the comment that you made because it's something that we always talk about a lot is that the center of gravity of architecture used to be an on-prem and now it's shifted in the cloud and once you have your strategic architecture what you--what do you do you push that everywhere so what you used to see at the beginning of cloud was pushing the architecture on prem into cloud now I want to pick up on what you said to you others agree that the center of architect of gravity is here I'm now pushing what I do in the cloud back into on pram and and then so first that and then also in the journey where are you at from 0 to 100 of actually in the journey to cloud DUI you 50% there are you 10% yes I mean are you evacuating data centers next year I mean were you guys at yeah so there's there's two types of gravity that you typically are dealing with no migration first is data gravity and your data set and where that data lives and then the second is the network platform that interrupts all that together right in our case the data gravity sold mostly on Prem but our network is now extending out to the app tier that's going to be in cloud right eventually that data gravity will also move to cloud as we start getting more sophisticated but you know in our journey we're about halfway there about halfway through the process we're taking a handle of you know lift and shift and when did that start and we started about three years ago okay okay go by it's a very different story it started from a garage and one hundred percent on the clock it's a business spend management platform as a software-as-a-service one hundred percent on the cloud it was like ten years ago right yes yeah you guys are riding the wave love that architecture Justin I want to ask user you guys mentioned DevOps I mean obviously we saw the huge observability wave which is essentially network management for the cloud in my opinion right yeah it's more dynamic but this isn't about visibility we heard from the last panel you don't know what's being turned on or turned off from a services standpoint at any given time how is all this playing out when you start getting into the DevOps down well this this is the big challenge for all of us as visibility when you talk transport within a cloud you know we very interesting we we have moved from having a backbone that we bought that we own that would be data center connectivity we now I work for as or as a subscription billing company so we want to support the subscription mindset so rather than going and buying circuits and having to wait three months to install and then coming up with some way to get things connected and resiliency and redundancy I my backbone is in the cloud I use the cloud providers interconnections between regions to transport data across and and so if you do that with their native solutions you you do lose visibility there are areas in that that you don't get which is why controlling you know controllers and having some type of management plane is a requirement for us to do what we're supposed to do and provide consistency while doing it a great conversation I loved when you said earlier latency bandwidth I think availability with your sim pop3 things guys SLA I mean you just do ping times between clouds it's like you don't know what you're getting for round-trip times this becomes a huge kind of risk management black hole whatever you want to call blind spot how are you guys looking at the interconnects between clouds because you know I can see that working from you know ground to cloud I'm per cloud but when you start doing with multi clouds workload I mean SL leis will be all over the map won't they just inherently but how do you guys view that yeah I think we talked about workload and we know that the workloads are going to be different in different clouds but they are going to be calling each other so it's very important to have that visibility that you can see how data is flowing at what latency and what our ability is hour is there and our authority needs to operate on that so it's solely use the software dashboard look at the times and look at the latency in the old days strong so on open so on you try to figure it out and then your day is you have to figure out just and what's your answer to that because you're in the middle of it yeah I mean I think the the key thing there is that we have to plan for that failure we have to plan for that latency and our applications it's starting start tracking in your SLI something you start planning for and you loosely couple these services and a much more micro services approach so you actually can handle that kind of failure or that type of unknown latency and unfortunately the cloud has made us much better at handling exceptions a much better way you guys are all great examples of cloud native from day one and you guys had when did you have the tipping point moment or the Epiphany of saying a multi clouds real I can't ignore it I got to factor it into all my design design principles and and everything you're doing what's it was there a moment or was it was it from day one now there are two divisions one was the business so in business there was some affinity to not be in one cloud or to be in one cloud and that drove from the business side so it has a cloud architect our responsibility was to support that business and other is the technology some things are really running better in like if you are running dot network load or you are going to run machine learning or AI so that you have you would have that preference of one cloud over other so it was the bill that we got from AWS I mean that's that's what drives a lot of these conversations is the financial viability of what you're building on top of it which is so we this failure domain idea which is which is fairly interesting is how do I solve or guarantee against a failure domain you have methodologies with you know back-end direct connects or interconnect with GCP all of these ideas are something that you have to take into account but that transport layer should not matter to whoever we're building this for our job is to deliver the frames in the packets what that flows across how you get there we want to make that seamless and so whether it's a public internet API call or it's a back-end connectivity through Direct Connect it doesn't matter it just has to meet a contract that you signed with your application folks yeah that's the availability piece just on your thoughts on that I think any comment on that so actually multi clouds become something much more recent in the last six to eight months I'd say we always kind of had a very much an attitude of like moving to Amazon from our private cloud is hard enough why complicate it further but the realities of the business and as we start seeing you know improvements in Google and Asia and different technology spaces the need for multi cloud becomes much more important as well as those are acquisition strategies I matured we're seeing that companies that used to be on premise that we typically acquire are now very much already on a cloud and if they're on a cloud I need to plug them into our ecosystem and so that's really change our multi cloud story in a big way I'd love to get your thoughts on the clouds versus the clouds because you know you compare them Amazon's got more features they're rich with features I see the bills are haiku people using them but Google's got a great Network Google's networks pretty damn good and then you got a sure what's the difference between the clouds who where they've evolved something whether they peak in certain areas better than others what what are the characteristics which makes one cloud better do they have a unique feature that makes Azure better than Google and vice versa what do you guys think about the different clouds yeah to my experience I think there is the approach is different in many places Google has a different approach very devops friendly and you can run your workload like your network can spend regions time I mean but our application ready to accept that MS one is evolving I mean I remember ten years back Amazon's network was a flat network we will be launching servers and 10.0.0.0 mode multi-account came out so they are evolving as you are at a late start but because they have a late start they saw the pattern and they they have some mature set up on the I mean I think they're all trying to say they're equal in their own ways I think they all have very specific design philosophies that allow them to be successful in different ways and you have to kind of that in mine is your architectural and solution for example Amazon has a very much a very regional affinity they don't like to go cross region in their architecture whereas Google is very much it's a global network we're gonna think about as a global solution I think Google also has advantages there to market and so it has seen what asier did wrong it's seen what AWS did wrong and it's made those improvements and I think that's one of their big advantage at great scale to Justin thoughts on the cloud so yeah Amazon built from the system up and Google built from the network down so their ideas and approaches are from a global versus or regional I agree with you completely that that is the big number one thing but the if you look at it from the outset interestingly the the inability or the ability for Amazon to limit layer 2 broadcasting and and what that really means from a VPC perspective changed all the routing protocols you can use all the things that we have built inside of a data center to provide resiliency and and and make things seamless to users all of that disappeared and so because we had to accept that at the VPC level now we have to accept it at the LAN level Google's done a better job of being able to overcome those things and provide those traditional Network facilities to us it's just great panel can go all day here's awesome so I heard we could we'll get to the cloud native naive question so kind of think about what's not even what's cloud is that next but I got to ask you had a conversation with a friend he's like when is the new land so if you think about what the land was at a data center when is the new link you get talking about the cloud impact so that means st when the old st was kind of changing into the new land how do you guys look at that because if you think about it what lands were for inside a premises was all about networking high speed but now when you take the win and make essentially a land do you agree with that and how do you view this trend and is it good or bad or is it ugly and what's what you guys take on this yeah I think it's the it's a thing that you have to work with your application architect so if you are managing networks and if you're a sorry engineer you need to work with them to expose the unreliability that would bring in so the application has to hand a lot of this the difference in the Layton sees and and the reliability has to be worked through the application there land when same concept as it be yesterday I think we've been talking about for a long time the erosion of the edge and so is this is just a continuation of that journey we've been on for the last several years as we get more and more cloud native when we start about API is the ability to lock my data in place and not be able to access it really goes away and so I think this is just continuation that thing I think it has challenges we start talking about weighing scale versus land scale the tooling doesn't work the same the scale of that tooling is much larger and the need to automation is much much higher in a way than it was in a land that's what we're seeing so much infrastructure as code yeah yeah so for me I'll go back again to this its bandwidth and its latency right that bet define those two land versus win but the other thing that's comes up more and more with cloud deployments is where is our security boundary and where can I extend this secure aware appliance or set of rules to protect what's inside of it so for us we're able to deliver VRS or route forwarding tables for different segments wherever we're at in the world and so they're they're trusted to talk to each other but if they're gonna go to someplace that's outside of their their network then they have to cross a security boundary and where we enforce policy very heavily so for me there's it's not just land when it's it's how does environment get to environment more importantly that's a great point and security we haven't talked to yet but that's got to be baked in from the beginning that's architecture thoughts on security are you guys are dealing with it yeah start from the base have app to have security built in have TLS have encryption on the data I transit data at rest but as you bring the application to the cloud and they are going to go multi-cloud talking to over the Internet in some places well have apt web security I mean I mean our principals day Security's day zero every day and so we we always build it into our design we load entire architecture into our applications it's encrypt everything it's TLS everywhere it's make sure that that data is secured at all times yeah one of the cool trends at RSA just as a side note was the data in use encryption piece which is a homomorphic stuff was interesting all right guys final question you know we heard on the earlier panel was also trending at reinvent we take the tea out of cloud native it spells cloud naive okay they got shirts now he being sure he's gonna got this trend going what does that mean to be naive so if you're to your peers out there watching a live stream and also the suppliers that are trying to you know supply you guys with technology and services what's naive look like and what's native look like when is someone naive about implementing all this stuff so for me it's because we are in hundred-percent cloud for us its main thing is ready for the change and you will you will find new building blocks coming in and the network design will evolve and change so don't be naive and think that it's static you wall with the change I think the big naivety that people have is that well I've been doing it this way for twenty years and been successful it's going to be successful in cloud the reality is that's not the case you have to think some of the stuff a little bit differently and you need to think about it early enough so that you can become cloud native and really enable your business on cloud yeah for me it's it's being open minded right the the our industry the network industry as a whole has been very much I am smarter than everybody else and we're gonna tell everybody how it's going to be done and we have we fell into a lull when it came to producing infrastructure and and and so embracing this idea that we can deploy a new solution or a new environment in minutes as opposed to hours or weeks or four months in some cases is really important and and so you know it's are you being closed-minded native being open-minded exactly and and it took a for me it was that was a transformative kind of where I was looking to solve problems in a cloud way as opposed to looking to solve problems in this traditional old-school way all right I know we're out of time but I ask one more question so you guys so good it could be a quick answer what's the BS language when you the BS meter goes off when people talk to you about solutions what's the kind of jargon that you hear that's the BS meter going off what are people talking about that in your opinion you here you go that's total B yes what what triggers use it so that I have two lines out of movies that are really I can if the if I say them without actually thinking them it's like 1.21 jigowatts how you're out of your mind from Back to the Future right somebody's gonna be a bank and then and then Martin ball and and Michael Keaton and mr. mom when he goes to 22 21 whatever it takes yeah those two right there if those go off in my mind somebody's talking to me I know they're full of baloney so a lot of speeds would be a lot of speeds and feeds a lot of data did it instead of talking about what you're actually doing and solutioning for you're talking about well I does this this this and okay 220 221 anytime I start seeing the cloud vendor start benchmarking against each other it's your workload is your workload you need to benchmark yourself don't don't listen to the marketing on that that's that's all I'm a what triggers you and the bsp I think if somebody explains you a not simple they cannot explain you in simplicity then that's a good one all right guys thanks for the great insight great panel how about a round of applause practitioners DX easy solutions integrating company than we service customers from all industry verticals and we're helping them to move to the digital world so as a solutions integrator we interface with many many customers that have many different types of needs and they're on their IT journey to modernize their applications into the cloud so we encounter many different scenarios many different reasons for those migrations all of them seeking to optimize their IT solutions to better enable their business we have our CPS organization it's cloud platform services we support AWS does your Google Alibaba corkle will help move those workloads to wherever it's most appropriate no one buys the house for the plumbing equally no one buys the solution for the networking but if the plumbing doesn't work no one likes the house and if this network doesn't work no one likes a solution so network is ubiquitous it is a key component of every solution we do the network connectivity is the lifeblood of any architecture without network connectivity nothing works properly planning and building a scalable robust network that's gonna be able to adapt with the application needs its when encountering some network design and talking about speed the deployment aviatrix came up in discussion and we then further pursued an area DHT products that incorporated aviatrix is part of a new offering that we are in the process of developing that really enhances our ability to provide cloud connectivity for the lance cloud connectivity there's a new line of networking services that we're getting into as our clients move into hybrid cloud networking it is much different than our traditional based services an aviatrix provides a key component in that service before we found aviatrix we were using just native peering connections but there wasn't a way to visualize all those peering connections and with multiple accounts multiple contacts for security with a v8 church we were able to visualize those different peering connections of security groups it helped a lot especially in areas of early deployment scenarios were quickly able to then take those deployment scenarios and turn them into scripts that we can then deploy repeatedly their solutions were designed for work with the cloud native capabilities first and where those cloud native capabilities fall short they then have solution sets that augment those capabilities I was pleasantly surprised number one with the aviatrix team as a whole in their level of engagement with us you know we weren't only buying the product we were buying a team that came on board to help us implement and solution that was really good to work together to learn both what aviatrix had to offer as well as enhancements that we had to bring that aviatrix was able to put into their product and meet our needs even better aviatrix was a joy to find because they really provided us the technology that we needed in order to provide multi cloud connectivity that really added to the functionality that you can't get from the basic law providing services we're taking our customers on a journey to simplify and optimize their IT infrastructure aviatrix certainly has made my job much easier okay welcome back to altitude 2020 for the digital event for the live feed welcome back I'm John Ford with the cube with Steve Mulaney CEO aviatrix for the next panel from global system integrators the folks who are building and working with folks on their journey to multi cloud and cloud native networking we've got a great panel George Buckman with dxc and Derek Monahan with wwt welcome to the stage [Applause] [Music] okay you guys are the ones out there advising building and getting down and dirty with multi cloud and cloud native networking we heard from the customer panel you can see the diversity of where people come into the journey of cloud it kind of depends upon where you are but the trends are all clear cloud native networking DevOps up and down the stack this has been the main engine what's your guys take of the disk journey to multi cloud what do you guys seeing yeah it's it's critical I mean we're seeing all of our enterprise customers enter into this they've been through the migrations of the easy stuff you know now they're trying to optimize and get more improvement so now the tough stuffs coming on right and you know they need their data processing near where their data is so that's driving them to a multi cloud environment okay we heard some of the edge stuff I mean you guys are exactly you've seen this movie before but now it's a whole new ballgame what's your take yeah so I'll give you a hint so our practice it's not called the cloud practice it's the multi cloud practice and so if that gives you a hint of how we approach things it's very consultative and so when we look at what the trends are let's look a little year ago about a year ago we were having conversations with customers let's build a data center in the cloud let's put some VP C's let's throw some firewalls with some DNS and other infrastructure out there and let's hope it works this isn't a science project so what we're trying we're starting to see is customers are starting to have more of a vision and we're helping with that consultative nature but it's totally based on the business and you got to start understanding how the lines of business are using the apps and then we evolved into that next journey which is a foundational approach to what are some of the problem statement customers are solving when they come to you what are the top things that are on their my house or the ease of use of jelly all that stuff but what specifically they did digging into yeah some complexity I think when you look at multi cloud approach in my view is network requirements are complex you know I think they are but I think the approach can be let's simplify that so one thing that we try to do and this is how we talk to customers is let's just like you simplify an aviatrix simplifies the automation orchestration of cloud networking we're trying to simplify the design the planning implementation of infrastructure across multiple workloads across multiple platforms and so the way we do it is we sit down we look at not just use cases and not just the questions in common we anticipate we actually build out based on the business and function requirements we build out a strategy and then create a set of documents and guess what we actually build in the lab and that lab that we platform we built proves out this reference architecture actually works absolutely we implement similar concepts I mean we they're proven practices they work great so well George you mentioned that the hard part is now upon us are you referring to networking what is specifically were you getting at Tara so the easy parts done now so for the enterprises themselves migrating their more critical apps or more difficult apps into the environments you know they've just we've just scratched the surface I believe on what enterprises that are doing to move into the cloud to optimize their environments to take advantage of the scale and speed to deployment and to be able to better enable their businesses so they're just now really starting the >> so do you get you guys see what I talked about them in terms of their Cambrian explosion I mean you're both monster system integrators with you know top fortune enterprise customers you know really rely on you for for guidance and consulting and so forth and boy they're networks is that something that you you've seen I mean does that resonate did you notice a year and a half ago and all of a sudden the importance of cloud for enterprise shoot up yeah I mean we're seeing it okay in our internal environment as yeah you know we're a huge company or right customer zero or an IT so we're experiencing that internal okay and every one of our other customers so I have another question oh I don't know the answer to this and the lawyer never asks a question that you don't know the answer to but I'm gonna ask it anyway d XE @ wwt massive system integrators why aviatrix yep so great question Steve so I think the way we approach things I think we have a similar vision a similar strategy how you approach things how we approach things that it worldwide technology number one we want to simplify the complexity and so that's your number one priorities let's take the networking but simplify it and I think part of the other point I'm making is we have we see this automation piece as not just an afterthought anymore if you look at what customers care about visibility and automation is probably the at the top three maybe the third on the list and I think that's where we see the value and I think the partnership that we're building and what I what I get excited about is not just putting yours in our lab and showing customers how it works it's Co developing a solution with you figuring out hey how can we make this better right mr. piller is a huge thing Jenna insecurity alone Network everything's around visibility what automation do you see happening in terms of progression order of operations if you will it's the low-hanging fruit what are people working on now and what are what are some of the aspirational goals around when you start thinking about multi cloud and automation yep so I wanted to get back to answer that question I want to answer your question you know what led us there and why aviatrix you know in working some large internal IT projects and and looking at how we were going to integrate those solutions you know we like to build everything with recipes where Network is probably playing catch-up in the DevOps world but with a DevOps mindset looking to speed to deploy support all those things so when you start building your recipes you take a little of this a little of that and you mix it all together well when you look around you say wow look there's this big bag of a VHS let me plop that in that solves a big part of my problems that I have to speed to integrate speed to deploy and the operational views that I need to run this so that was 11 years about reference architectures yeah absolutely so you know they came with a full slate of reference architectures already the out there and ready to go that fit our needs so it's very very easy for us to integrate those into our recipes what do you guys think about all the multi vendor interoperability conversations that have been going on choice has been a big part of multi cloud in terms of you know customers want choice didn't you know they'll put a workload in the cloud that works but this notion of choice and interoperability is become a big conversation it is and I think our approach and that's why we talk to customers is let's let's speed and be risk of that decision making process and how do we do that because the interoperability is key you're not just putting it's not just a single vendor we're talking you know many many vendors I mean think about the average number of cloud applications a customer uses a business and enterprise business today you know it's it's above 30 it's it's skyrocketing and so what we do and we look at it from an Billy approaches how do things interoperate we test it out we validate it we build a reference architecture it says these are the critical design elements now let's build one with aviatrix and show how this works with aviatrix and I think the the important part there though is the automation piece that we add to it invisibility so I think the visibility is what's what I see lacking across the industry today and the cloud needed that's been a big topic yep okay in terms of aviatrix that you guys see them coming in there one of the ones that are emerging and the new brands emerging with multi cloud you still got the old guard incumbents with huge footprints how our customers dealing with that that kind of component in dealing with both of them yeah I mean where we have customers that are ingrained with a particular vendor and you know we have partnerships with many vendors so our objective is to provide the solution that meets that client and you they all want multi vendor they all want interoperability correct all right so I got to ask you guys a question while we were defining de to operations what does that mean I mean you guys are looking at the big business and technical components of architecture what does de two operations mean what's the definition of that yeah so I think from our perspective my experience we you know de to operations whether it's it's not just the you know the orchestration piece and setting up and let it a lot of automate and have some you know change control you're looking at this from a data perspective how do I support this ongoing and make it easy to make changes as we evolve that the the cloud is very dynamic the the nature of how that fast is expanding the number of features is astonishing trying to keep up to date with a number of just networking capabilities and services that are added so I think day to operation starts with a fundable understanding of you know building out supporting a customer's environments and making it the automation piece easy from from you know a distance I think yeah and you know taking that to the next level of being able to enable customers to have catalog items that they can pick and choose hey I need this network connectivity from this cloud location back to this on pram and being able to have that automated and provisioned just simply by ordering it for the folks watching out there guys take a minute to explain as you guys are in the trenches doing a lot of good work what are some of the engagement that you guys get into how does that progress what is that what's what happens there they call you up and say hey I need multi-cloud or you're already in there I mean take us through why how someone can engage to use a global si to come in and make this thing happen what's looks like typical engagement look like yeah so from our perspective we typically have a series of workshops in a methodology that we kind of go along the journey number one we have a foundational approach and I don't mean foundation meaning the network foundation that's a very critical element we got a factor in security we got a factor in automation so we think about foundation we do a workshop that starts with education a lot of times we'll go in and we'll just educate the customer what does VPC sharing you know what is a private link and Azure how does that impact your business you know customers I want to share services out in an ecosystem with other customers and partners well there's many ways to accomplish that so our goal is to you know understand those requirements and then build that strategy with them thoughts George oh yeah I mean I'm one of the guys that's down in the weeds making things happen so I'm not the guy on the front line interfacing with the customers every day but we have a similar approach you know we have a consulting practice that will go out and and apply their practices to see what those and when do you parachute in yeah when I then is I'm on the back end working with our offering development leads for the networking so we understand or seeing what customers are asking for and we're on the back end developing the solutions that integrate with our own offerings as well as enable other customers to just deploy quickly to meet their connectivity needs it so the patterns are similar great final question for you guys I want to ask you to paint a picture of what success looks like and you know for name customers you don't forget in reveal of kind of who they are but what does success look like in multi-cloud as you as you paint a picture for the folks here and watching on the live stream it's if someone says hey I want to be multi-cloud I got to have my operations agile I want full DevOps I want programmability security built in from day zero what does success look like yeah I think success looks like this so when you're building out a network the network is a harder thing to change than some other aspects of cloud so what we think is even if you're thinking about that second cloud which we have most of our customers are on to public clouds today they might be dabbling in that is you build that network foundation an architecture that takes in consideration where you're going and so once we start building that reference architecture out that shows this is how to sit from a multi-cloud perspective not a single cloud and let's not forget our branches let's not forget our data centers let's not forget how all this connects together because that's how we define multi-cloud it's not just in the cloud it's on Prem and it's off Prem and so collectively I think the key is also is that we provide them an hld you got to start with in a high-level design that can be tweaked as you go through the journey but you got to give a solid structural foundation and that networking which we think most customers think as not not the network engineers but as an afterthought we want to make that the most critical element before you start the journey Jorge from your seed had a success look for you so you know it starts out on these journeys often start out people not even thinking about what is gonna happen what what their network needs are when they start their migration journey to the cloud so I want this success to me looks like them being able to end up not worrying about what's happening in the network when they move to the cloud good guys great insight thanks for coming on share and pen I've got a round of applause the global system integrators [Applause] [Music] okay welcome back from the live feed I'm shuffle with the cube Steve Eleni CEO of aviatrix my co-host our next panel is the aviatrix certified engineers also known as aces this is the folks that are certified their engineering they're building these new solutions please welcome Toby Foster min from Attica Stacy linear from Terra data and Jennifer Reid with Victor Davis to the stage I was just gonna I was just gonna rip you guys and say where's your jackets and Jen's got the jacket on okay good love the aviatrix aces pile of gear there above the clouds soaring to new heights that's right so guys aviatrix aces love the name I think it's great certified this is all about getting things engineered so there's a level of certification I want to get into that but first take us through the day in the life of an ace and just to point out Stacey's a squad leader so he's like a squadron leader Roger and leader yeah squadron leader so he's got a bunch of aces underneath him but share your perspective day-in-the-life Jeff we'll start with you sure so I have actually a whole team that works for me both in the in the North America both in the US and in Mexico and so I'm eagerly working to get them certified as well so I can become a squad leader myself but it's important because one of the the critical gaps that we've found is people having the networking background because they're you graduate from college and you have a lot of computer science background you can program you've got Python but networking in packets they just don't get and so just taking them through all the processes that it's really necessary to understand when you're troubleshooting is really critical mm-hmm and because you're gonna get an issue where you need to figure out where exactly is that happening on the network you know is my my issue just in the V PCs and on the instant side is a security group or is it going on print and this is something actually embedded within Amazon itself I mean I should troubleshot an issue for about six months going back and forth with Amazon and it was the vgw VPN because they were auto-scaling on two sides and we ended up having to pull out the Cisco's and put in aviatrix so I could just say okay it's fixed and actually actually helped the application teams get to that and get it solved yeah but I'm taking a lot of junior people and getting them through that certification process so they can understand and see the network the way I see the network I mean look I've been doing this such for 25 years but I got out when I went in the Marine Corps that's what I did and coming out the network is still the network but people don't get the same training they get they got in the 90s it's just so easy just write some software and they work takes care of itself yes I'll be will get I'll come back to that I want to come back to that that problem solved with Amazon but Toby I think the only thing I have to add to that is that it's always the network fault as long as I've been in network have always been the network's fault and I'm even to this day you know it's still the network's fault and part of being a network guy is that you need to prove when it is and when it's not your fault and that means you need to know a little bit about a hundred different things to make that and now you got a full stack DevOps you gotta know a lot more times another hundred and these times are changing yeah they say you're a squadron leader I get that right what is what does a squadron leader first can you describe what it is I think probably just leading all the network components of it but not they from my perspective when to think about what you asked them was it's about no issues and no escalation soft my day is a good that's a good day yes it's a good day Jennifer you mentioned the Amazon thing this brings up a good point you know when you have these new waves come in you have a lot of new things newly use cases a lot of the finger-pointing it's that guy's problem that girl's problem so what is how do you solve that and how do you get the young guns up to speed is there training is that this is where the certification comes in well is where the certification is really going to come in I know when we we got together at reinvent one of the the questions that that we had with Stephen the team was what what should our certification look like you know she would just be teaching about what aviatrix troubleshooting brings to bear but what should that be like and I think Toby and I were like no no no that's going a little too high we need to get really low because the the better someone can get at actually understanding what actually happening in the network and and where to actually troubleshoot the problem how to step back each of those processes because without that it's just a big black box and they don't know you know because everything is abstracted in Amazon Internet and Azure and Google is substracted and they have these virtual gateways they have VPNs that you just don't have the logs on it's you just don't know and so then what tools can you put in front of them of where they can look because there are full logs well as long as we turned on the flow logs when they built it you know and there's like each one of those little things that well if they had decided to do that when they built it it's there but if you can come in later to really supplement that with training to actual troubleshoot and do a packet capture here as it's going through then teaching them how to read that even yeah Toby we were talking before we came on up on stage about your career you've been networking all your time and then you know you're now entering a lot of younger people how is that going because the people who come in fresh they don't have all the old war stories they don't know you talk about you know that's dimmer fault I walk in bare feet in the snow when I was your age I mean it's so easy now right they say what's your take on how you train the young P so I've noticed two things one is that they are up to speed a lot faster in generalities of networking they can tell you what a network is in high school level now where I didn't learn that too midway through my career and they're learning it faster but they don't necessarily understand why it's that way or you know everybody thinks that it's always slash 24 for a subnet and they don't understand why you can break it down smaller why it's really necessary so the the ramp up speed is much faster for these guys that are coming in but they don't understand why and they need some of that background knowledge to see where it's coming from and why is it important and old guys that's where we thrive Jennifer you mentioned you you got in from the Marines health spa when you got into networking how what was it like then and compared it now almost like we heard earlier static versus dynamic don't be static cuz then you just set the network you got a perimeter yeah no there was no such thing ya know so back in the day I mean I mean we had banyan vines for email and you know we had token ring and I had to set up token ring networks and figure out why that didn't work because how many of things were actually sharing it but then actually just cutting fiber and running fiber cables and dropping them over you know shelters to plug them in and oh crap they swung it too hard and shattered it now I gotta be great polished this thing and actually shoot like to see if it works I mean that was the network crimped five cat5 cables to run an Ethernet you know and then from that just said network switches dumb switches like those were the most common ones you had then actually configuring routers and you know logging into a Cisco router and actually knowing how to configure that and it was funny because I had gone all the way up and was a software product manager for a while so I've gone all the way up the stack and then two and a half three years ago I came across to to work with entity group that it became Victor Davis but we went to help one of our customers Davis and it was like okay so we need to fix the network okay I haven't done this in 20 years but all right let's get to it you know because it really fundamentally does not change it's still the network I mean I've had people tell me well you know when we go to containers we will not have to worry about the network and I'm like yeah you don't I do and then with this were the program abilities it really interesting so I think this brings up the certification what are some of the new things that people should be aware of that come in with the aviatrix ace certification what are some of the highlights can you guys share some of the some of the highlights around the certifications I think some of the importance is that it's it doesn't need to be vendor specific for network generality or basic networking knowledge and instead of learning how Cisco does something or how Palo Alto does something we need to understand how and why it works as a basic model and then understand how each vendor has gone about that problem and solved it in a general that's true in multi cloud as well you can't learn how cloud networking works without understanding how a double u.s. senator and GCP are all slightly the same but slightly different and some things work and some things don't I think that's probably the number one take I think having a certification across clouds is really valuable cuz we heard the global si help the business issues what does it mean to do that is it code is that networking is it configuration is that aviatrix what is the I mean op C aviatrix is the ASA certification but what is it about the multi cloud that makes it multi networking and multi vendor easy answer is yes so you got to be a generalist getting your hands and all you have to be right it takes experience because it's every every cloud vendor has their own certification whether that's hops and advanced networking and advanced security or whatever it might be yeah they can take the test but they have no idea how to figure out what's wrong with that system and the same thing with any certification but it's really getting your hands in there and actually having to troubleshoot the problems you know actually work the problem you know and calm down it's going to be okay I mean because I don't know how many calls I've been on or even had aviatrix join me on it's like okay so everyone calm down let's figure out what's happening it's like we've looked at that screen three times looking at it again it's not gonna solve that problem right but at the same time you know remaining calm but knowing that it really is I'm getting a packet from here to go over here it's not working so what could be the problem you know and actually stepping them through with those scenarios but that's like you only get that by having to do it you know and seeing it and going through it and then I have a question so we you know I just see it we started this program maybe months ago we're seeing a huge amount of interest I mean we're oversubscribed on all the training sessions we've got people flying from around the country even with coronavirus flying to go to Seattle to go to these events were oversubscribed good is that watching leader would put there yeah is that something that you see in your organization's are you recommending that to people do you see I mean I'm just I guess I'm surprised I'm not surprised but I'm really surprised by the demand if you would of this multi cloud network certification because it really isn't anything like that is that something you guys can comment on or do you see the same things in your organization's I say from my side because we operate in the multi cloud environment so it really helps and it's beneficial for us yeah I think I would add that uh networking guys have always needed to use certifications to prove that they know what they know right it's not good enough to say yeah I know IP addresses or I know how a network works and a couple little check marks or a little letters buying helps give you validity um so even in our team we can say hey you know we're using these certifications to know that you know enough of the basics and enough of the understandings that you have the tools necessary right so I guess my final question for you guys is why an eighth certification is relevant and then second part is share what the livestream folks who aren't yet a certified or might want to jump in to be AVH or certified engineers why is it important so why is it relevant and why shouldn't someone want to be an ace-certified I'm uses the right engineer I think my views a little different I think certification comes from proving that you have the knowledge not proving that you get a certification to get no I mean they're backwards so when you've got the training and the understanding and the you use that to prove and you can like grow your certification list with it versus studying for a test to get a certification and have no understanding of ok so that who is the right person that look at this is saying I'm qualified is it a network engineer is it a DevOps person what's your view you know is it a certain you know I think cloud is really the answer it's the as we talked like the edge is getting eroded so is the network definitions eating eroded we're getting more and more of some network some DevOps some security lots and lots of security because network is so involved in so many of them that's just the next progression there I would say I expand that to more automation engineers because we have those now probably extended as well well I think that the training classes themselves are helpful especially the entry-level ones for people who may be quote-unquote cloud architects but I've never done anything and networking for them to understand why we need those things to really work whether or not they go through to eventually get a certification is something different but I really think fundamentally understanding how these things work it makes them a better architect makes them better application developer but even more so as you deploy more of your applications into the cloud really getting an understanding even from our people who have tradition down on Prem networking they can understand how that's going to work in the cloud - well I know we've got just under 30 seconds left I want to get one more question than just one more for the folks watching that are maybe younger that don't have that networking training from your experiences each of you can answer why is it should they know about networking what's the benefit what's in it for them motivate them share some insights and why they should go a little bit deeper in networking Stacey we'll start with you we'll go down I'd say it's probably fundamental right if you don't deliver solutions networking use the very top I would say if you fundamental of an operating system running on a machine how those machines talk together as a fundamental change is something that starts from the base and work your way up right well I think it's a challenge because you you've come from top down now you're gonna start looking from bottom up and you want those different systems to cross communicate and say you built something and you're overlapping IP space not that that doesn't happen but how can I actually make that still operate without having to reappear e-platform it's like those challenges like those younger developers or sis engineers can really start to get their hands around and understand those complexities and bring that forward in their career they got to know the how the pipes are working and because know what's going some plumbing that's right and the works a how to code it that's right awesome thank you guys for great insights ace certified engineers also known as aces give a round of applause thank you okay all right that concludes my portion thank you Steve thanks for have Don thank you very much that was fantastic everybody round of applause for John Currier yeah so great event great event I'm not going to take long we've got we've got lunch outside for that for the people here just a couple of things just call to action right so we saw the Aces you know for those of you out on the stream here become a certified right it's great for your career it's great for knowledge is is fantastic it's not just an aviatrix thing it's gonna teach you about cloud networking multi-cloud networking with a little bit of aviatrix exactly what the Cisco CCIE program was for IP network that type of the thing that's number one second thing is is is is learn right so so there's a there's a link up there for the four to join the community again like I started this this is a community this is the kickoff to this community and it's a movement so go to what a v8 community bh6 comm starting a community at multi cloud so you know get get trained learn I'd say the next thing is we're doing over a hundred seminars in across the United States and also starting into Europe soon will come out and will actually spend a couple hours and talk about architecture and talk about those beginning things for those of you on the you know on the livestream in here as well you know we're coming to a city near you go to one of those events it's a great way to network with other people that are in the industry as well as to start to learn and get on that multi-cloud journey and then I'd say the last thing is you know we haven't talked a lot about what aviatrix does here and that's intentional we want you you know leaving with wanting to know more and schedule get with us in schedule a multi our architecture workshop session so we we sit out with customers and we talk about where they're at in that journey and more importantly where they're going in that in-state architecture from networking compute storage everything and everything you heard today every panel kept talking about architecture talking about operations those are the types of things that we saw we help you cook define that canonical architecture that system architecture that's yours so for so many of our customers they have three by five plotted lucid charts architecture drawings and it's the customer name slash aviatrix arc network architecture and they put it on their whiteboard that's what what we and that's the most valuable thing they get from us so this becomes their twenty-year network architecture drawing that they don't do anything without talking to us and look at that architecture that's what we do in these multi hour workshop sessions with customers and that's super super powerful so if you're interested definitely call us and let's schedule that with our team so anyway I just want to thank everybody on the livestream thank everybody here hopefully it was it was very useful I think it was and joined the movement and for those of you here join us for lunch and thank you very much [Applause] [Music]

(electronic music) >> From Santa Clara, California in the heart of Silicon Valley, its theCUBE. Covering Altitude 2020, brought to you by Aviatrix. (electronic music) >> Female pilot: Good morning, ladies and gentlemen, this is your captain speaking, we will soon be taking off on our way to altitude. (upbeat music) Please keep your seat belts fastened and remain in your seat. We will be experiencing turbulence, until we are above the clouds. (thunder blasting) (electronic music) (seatbelt alert sounds) Ladies and gentlemen, we are now cruising at altitude. Sit back and enjoy the ride. (electronic music) >> Female pilot: Altitude is a community of thought leaders and pioneers, cloud architects and enlightened network engineers, who have individually and are now collectively, leading their own IT teams and the industry. On a path to lift cloud networking above the clouds. Empowering enterprise IT to architect, design and control their own cloud network, regardless of the turbulent clouds beneath them. It's time to gain altitude. Ladies and gentlemen, Steve Mullaney, president and CEO of Aviatrix. The leader of multi-cloud networking. (electronic music) (audience clapping) >> Steve: All right. (audience clapping) Good morning everybody, here in Santa Clara as well as to the millions of people watching the livestream worldwide. Welcome to Altitude 2020, all right. So, we've got a fantastic event, today, I'm really excited about the speakers that we have today and the experts that we have and really excited to get started. So, one of the things I wanted to share was this is not a one-time event. This is not a one-time thing that we're going to do. Sorry for the Aviation analogy, but, you know, Sherry Wei, aviatrix means female pilot so everything we do has an aviation theme. This is a take-off, for a movement. This isn't an event, this is a take-off of a movement. A multi-cloud networking movement and community that we're inviting all of you to become part of. And why we're doing that, is we want to enable enterprises to rise above the clouds, so to speak and build their network architecture, regardless of which public cloud they're using. Whether it's one or more of these public clouds. So the good news, for today, there's lots of good news but this is one good news, is we don't have any PowerPoint presentations, no marketing speak. We know that marketing people have their own language. We're not using any of that, and no sales pitches, right? So instead, what are we doing? We're going to have expert panels, we've got Simon Richard, of Gartner here. We've got ten different network architects, cloud architects, real practitioners that are going to share their best practices and their real world experiences on their journey to the multi-cloud. So, before we start, everybody know what today is? In the U.S., it's Super Tuesday. I'm not going to get political, but Super Tuesday there was a bigger, Super Tuesday that happened 18 months ago. And Aviatrix employees know what I'm talking about. Eighteen months ago, on a Tuesday, every enterprise said, "I'm going to go to the cloud". And so what that was, was the Cambrian explosion, for cloud, for the enterprise. So, Frank Cabri, you know what a Cambrian explosion is. He had to look it up on Google. 500 million years ago, what happened, there was an explosion of life where it went from very simple single-cell organisms to very complex, multi-cell organisms. Guess what happened 18 months ago, on a Tuesday, I don't really know why, but every enterprise, like I said, all woke up that day and said, "Now I'm really going to go to cloud" and that Cambrian explosion of cloud meant that I'm moving from a very simple, single cloud, single-use case, simple environment, to a very complex, multi-cloud, complex use case environment. And what we're here today, is we're going to go undress that and how do you handle those, those complexities? And, when you look at what's happening, with customers right now, this is a business transformation, right? People like to talk about transitions, this is a transformation and it's actually not just a technology transformation, it's a business transformation. It started from the CEO and the Boards of enterprise customers where they said, "I have an existential threat to the survival of my company." If you look at every industry, who they're worried about is not the other 30-year-old enterprise. What they're worried about is the three year old enterprise that's leveraging cloud, that's leveraging AI, and that's where they fear that they're going to actually wiped out, right? And so, because of this existential threat, this is CEO led, this is Board led, this is not technology led, it is mandated in the organizations. We are going to digitally transform our enterprise, because of this existential threat and the movement to cloud is going to enable us to go do that. And so, IT is now put back in charge. If you think back just a few years ago, in cloud, it was led by DevOps, it was led by the applications and it was, like I said, before the Cambrian explosion, it was very simple. Now, with this Cambrian explosion, an enterprise is getting very serious and mission critical. They care about visibility, they care about control, they care about compliance, conformance, everything, governance. IT is in charge and that's why we're here today to discuss that. So, what we're going to do today, is much of things but we're going to validate this journey with customers. >> Steve: Did they see the same thing? We're going to validate the requirements for multi-cloud because, honestly, I've never met an enterprise that is not going to be multicloud. Many are one cloud today but they all say, " I need to architect my network for multiple clouds", because that's just what, the network is there to support the applications and the applications will run in whatever cloud it runs best in and you have to be prepared for that. The second thing is, is architecture. Again, with IT in charge, you, architecture matters. Whether its your career, whether its how you build your house, it doesn't matter. Horrible architecture, your life is horrible forever. Good architecture, your life is pretty good. So, we're going to talk about architecture and how the most fundamental and critical part of that architecture and that basic infrastructure is the network. If you don't get that right, nothing works, right? Way more important than compute. Way more important than storage. Network is the foundational element of your infrastructure. Then we're going to talk about day two operations. What does that mean? Well day one is one day of your life, where you wire things up they do and beyond. I tell everyone in networking and IT -- it's every day of your life. And if you don't get that right, your life is bad forever. And so things like operations, visibility, security, things like that, how do I get my operations team to be able to handle this in an automated way because it's not just about configuring it in the cloud, it's actually about how do I operationalize it? And that's a huge benefit that we bring as Aviatrix. And then the last thing we're going to talk and it's the last panel we have, I always sayyou can't forget about the humans, right? So all this technology, all these things that we're doing, it's always enabled by the humans. At the end of the day, if the humans fight it, it won't get deployed. And we have a massive skills gap, in cloud and we also have a massive skills shortage. You have everyone in the world trying to hire cloud network architects, right? There's just not enough of them going around. So, at Aviatrix, we said as leaders do, "We're going to help address that issue and try to create more people." We created a program, what we call the ACE Program, again, aviation theme, it stands for Aviatrix Certified Engineer. Very similar to what Cisco did with CCIEs where Cisco taught you about IP networking, a little bit of Cisco, we're doing the same thing, we're going to teach network architects about multicloud networking and architecture and yeah, you'll get a little bit of Aviatrix training in there, but this is the missing element for people's careers and also within their organizations. So we're going to go talk about that. So, great, great event, great show. We're going to try to keep it moving. I next want to introduce, my host, he is the best in the business, you guys have probably seen him multiple, many times, he is the co-CEO and co founder of theCUBE, John Furrier. (audience clapping) (electronic music) >> John: Okay, awesome, great speech there, awesome. >> Yeah. >> I totally agree with everything you said about the explosion happening and I'm excited, here at the heart of silicon valley to have this event. It's a special digital event with theCUBE and Aviatrix, where we're live-streaming to, millions of people, as you said, maybe not a million. >> Maybe not a million. (laughs) Really to take this program to the world and this is really special for me, because multi-cloud is the hottest wave in cloud. And cloud-native networking is fast becoming the key engine, of the innovations, so we got an hour and a half of action-packed programming. We have a customer panel. Two customer panels. Before that Gartner's going to come out, talk about the industry. We have global system integrators, that will talk about, how their advising and building these networks and cloud native networking. And then finally the ACE's, the Aviatrix Certified Engineers, are going to talk more about their certifications and the expertise needed. So, let's jump right in, let's ask, Simon Richard to come on stage, from Gartner. We'll kick it all off. (electronic music) (clapping) >> John: Hi, can I help you. Okay, so kicking things off, getting started. Gartner, the industry experts on cloud. Really kind of more, cue your background. Talk about your background before you got to Gartner? >> Simon: Before being at Gartner, I was a chief network architect, of a Fortune 500 company, that with thousands of sites over the world and I've been doing everything in IT from a C programmer, in the 90, to a security architect, to a network engineer, to finally becoming a network analyst. >> So you rode the wave. Now you're covering the marketplace with hybrid cloud and now moving quickly to multi-cloud, is really what everyone is talking about. >> Yes. >> Cloud-native's been discussed, but the networking piece is super important. How do you see that evolving? >> Well, the way we see Enterprise adapting, cloud. The first thing you do about networking, the initial phases they either go in a very ad hoc way. Is usually led by none IT, like a shadow IT, or application people, sometime a DevOps team and it just goes as, it's completely unplanned. They create VPC's left and right with different account and they create mesh to manage them and they have Direct Connect or Express Route to any of them. So that's the first approach and on the other side. again within our first approach you see what I call, the lift and shift. Where we see like enterprise IT trying to, basically replicate what they have in a data center, in the Cloud. So they spend a lot of time planning, doing Direct Connect, putting Cisco routers and F5 and Citrix and any checkpoint, Palo Alto device, that in a sense are removing that to the cloud. >> I got to ask you, the aha moment is going to come up a lot, in one our panels, is where people realize, that it's a multi-cloud world. I mean, they either inherit clouds, certainly they're using public cloud and on-premises is now more relevant than ever. When's that aha moment? That you're seeing, where people go, "Well I got to get my act together and get on this cloud." >> Well the first, right, even before multi-cloud. So there is two approach's. The first one, like the adult way doesn't scare. At some point IT has to save them, 'cause they don't think about the tools, they don't think about operation, they have a bunch of VPC and multiple cloud. The other way, if you do the lift and shift way, they cannot take any advantages of the cloud. They lose elasticity, auto-scaling, pay by the drink. All these agility features. So they both realize, okay, neither of these ways are good, so I have to optimize that. So I have to have a mix of what I call, the cloud native services, within each cloud. So they start adapting, like all the AWS Construct, Azure Construct or Google Construct and that's what I call the optimal phase. But even that they realize, after that, they are all very different, all these approaches different, the cloud are different. Identities is constantly, difficult to manage across clouds. I mean, for example, anybody who access' accounts, there's subscription, in Azure and GCP, their projects. It's a real mess, so they realized, well I don't really like constantly use the cloud product and every cloud, that doesn't work. So I have, I'm going multi-cloud, I like to abstract all of that. I still want to manage the cloud from an EPI point of view, I don't necessarily want to bring my incumbent data center products, but I have to do that and in a more EPI driven cloud environment. >> So, the not scaling piece that you where mentioning, that's because there's too many different clouds? >> Yes. >> That's the least they are, so what are they doing? What are they, building different development teams? Is it software? What's the solution? >> Well, the solution is to start architecting the cloud. That's the third phase. I called that the multi-cloud architect phase, where they have to think about abstraction that works across cloud. Fact, even across one cloud it might not scale as well, If you start having like ten thousand security agreement, anybody who has that doesn't scale. You have to manage that. If you have multiple VPC, it doesn't scale. You need a third-party, identity provider. In variously scales within one cloud, if you go multiple cloud, it gets worse and worse. >> Steve, weigh in here. What's your thoughts? >> I thought we said this wasn't going to be a sales pitch for Aviatrix. (laughter) You just said exactly what we do, so anyway, that's a joke. What do you see in terms of where people are, in that multi-cloud? So, like lot of people, you know, everyone I talk to, started at one cloud, right, but then they look and then say okay but I'm now going to move to Azure and I'm going to move to... (trails off) Do you see a similar thing? >> Well, yes. They are moving but there's not a lot of application, that uses three cloud at once, they move one app in Azure, one app in AWS and one app in Google. That's what we see so far. >> Okay, yeah, one of the mistakes that people think, is they think multi-cloud. No one is ever going to go multi-cloud, for arbitrage. They're not going to go and say, well, today I might go into Azure, 'cause I get a better rate on my instance. Do you agree? That's never going to happen. What I've seen with enterprise, is I'm going to put the workload in the app, the app decides where it runs best. That may be Azure, maybe Google and for different reasons and they're going to stick there and they're not going to move. >> Let me ask you guys-- >> But the infrastructure, has to be able to support, from a networking team. >> Yes. >> Be able to do that. Do you agree with that? >> Yes, I agree. And one thing is also very important, is connecting to the cloud, is kind of the easiest thing. So, the wide area network part of the cloud, connectivity to the cloud is kind of simple. >> Steve: I agree. >> IP's like VPN, Direct Connect, Express Route. That's the simple part, what's difficult and even the provisioning part is easy. You can use Terraform and create VPC's and Vnet's across your three cloud provider. >> Steve: Right. >> What's difficult is that they choose the operation. So we'll define day two operation. What does that actually mean? >> Its just the day to day operations, after you know, the natural, lets add an app, lets add a server, lets troubleshoot a problem. >> Something changes, now what do you do? >> So what's the big concerns? I want to just get back to the cloud native networking, because everyone kind of knows what cloud native apps are. That's been the hot trend. What is cloud native networking? How do you guys, define that? Because that seems to be the hardest part of the multi-cloud wave that's coming, is cloud native networking. >> Well there's no, you know, official Gartner definition but I can create one on the spot. >> John: Do it. (laughter) >> I just want to leverage the Cloud Construct and the cloud EPI. I don't want to have to install, like a... (trails off) For example, the first version was, let's put a virtual router that doesn't even understand the cloud environment. >> Right. If I have if I have to install a virtual machine, it has to be cloud aware. It has to understand the security group, if it's a router. It has to be programmable, to the cloud API. And understand the cloud environment. >> And one thing I hear a lot from either CSO's, CIO's or CXO's in general, is this idea of, I'm definitely not going API. So, its been an API economy. So API is key on that point, but then they say. Okay, I need to essentially have the right relationship with my suppliers, aka you called it above the clouds. So the question is... What do I do from an architectural standpoint? Do I just hire more developers and have different teams, because you mentioned that's a scale point. How do you solve this problem of, okay, I got AWS, I got GCP, or Azure, or whatever. Do I just have different teams or do I just expose EPI's? Where is that optimization? Where's the focus? >> Well, I think what you need, from a network point of view is a way, a control plane across the three clouds. And be able to use the API's of the cloud, to build networks but also to troubleshoot them and do day to day operation. So you need a view across the three clouds, that takes care of routing, connectivity. >> Steve: Performance. >> John: That's the Aviatrix plugin, right there. >> Steve: Yeah. So, how do you see, so again, your Gartner, you see the industry. You've been a network architect. How do you see this this playing out? What are the legacy incumbent client server, On Prem networking people, going to do? >> Well they need to.. >> Versus people like a Aviatrix? How do you see that playing out? >> Well obviously, all the incumbents, like Arista, Cisco, Juniper, NSX. >> Steve: Right. >> They want to basically do the lift and shift part, they want to bring, and you know, VMware want to bring in NSX on the cloud, they call that "NSX everywhere" and Cisco want to bring in ACI to the cloud, they call that "ACI Anywhere". So, everyone's.. (trails off) And then there's CloudVision from Arista, and Contrail is in the cloud. So, they just want to bring the management plane, in the cloud, but it's still based, most of them, is still based on putting a VM in them and controlling them. You extend your management console to the cloud, that's not truly cloud native. >> Right. >> Cloud native you almost have to build it from scratch. >> We like to call that cloud naive. >> Cloud naive, yeah. >> So close, one letter, right? >> Yes. >> That was a big.. (slurs) Reinvent, take the T out of Cloud Native. It's Cloud Naive. (laughter) >> That went super viral, you guys got T-shirts now. I know you're loving that. >> Steve: Yeah. >> But that really, ultimately, is kind of a double-edged sword. You can be naive on the architecture side and ruleing that. And also suppliers or can be naive. So how would you define who's naive and who's not? >> Well, in fact, their evolving as well, so for example, in Cisco, it's a little bit more native than other ones, because there really is, "ACI in the cloud", you can't really figure API's out of the cloud. NSX is going that way and so is Arista, but they're incumbent, they have their own tools, its difficult for them. They're moving slowly, so it's much easier to start from scratch. Even you, like, you know, a network company that started a few years ago. There's only really two, Aviatrix was the first one, they've been there for at least three or four years. >> Steve: Yeah. >> And there's other one's, like Akira, for example that just started. Now they're doing more connectivity, but they want to create an overlay network, across the cloud and start doing policies and things. Abstracting all the clouds within one platform. >> So, I got to ask you. I interviewed an executive at VMware, Sanjay Poonen, he said to me at RSA last week. Oh, there'll only be two networking vendors left, Cisco and VMware. (laughter) >> What's you're response to that? Obviously when you have these waves, these new brands that emerge, like Aviatrix and others. I think there'll be a lot of startups coming out of the woodwork. How do you respond to that comment? >> Well there's still a data center, there's still, like a lot, of action on campus and there's the wan. But from the cloud provisioning and cloud networking in general, I mean, they're behind I think. You know, you don't even need them to start with, you can, if you're small enough, you can just keep.. If you have AWS, you can use the AWS construct, they have to insert themselves, I mean, they're running behind. From my point of view. >> They are, certainly incumbents. I love the term Andy Jess uses at Amazon web services. He uses "Old guard, new guard", to talk about the industry. What does the new guard have to do? The new brands that are emerging. Is it be more DevOp's oriented? Is it NetSec ops? Is it NetOps? Is it programmability? These are some of the key discussions we've been having. What's your view, on how you see this programmability? >> The most important part is, they have to make the network simple for the Dev teams. You cannot make a phone call and get a Vline in two weeks anymore. So if you move to the cloud, you have to make that cloud construct as simple enough, so that for example, a Dev team could say, "Okay, I'm going to create this VPC, but this VPC automatically associates your account, you cannot go out on the internet. You have to go to the transit VPC, so there's lot of action in terms of, the IAM part and you have to put the control around them to. So to make it as simple as possible. >> You guys, both. You're the CEO of Aviatrix, but also you've got a lot of experience, going back to networking, going back to the, I call it the OSI days. For us old folks know what that means, but, you guys know what this means. I want to ask you the question. As you look at the future of networking, you hear a couple objections. "Oh, the cloud guys, they got networking, we're all set with them. How do you respond to the fact that networking's changing and the cloud guys have their own networking. What's some of the paying points that's going on premises of these enterprises? So are they good with the clouds? What needs... What are the key things that's going on in networking, that makes it more than just the cloud networking? What's your take on it? >> Well as I said earlier. Once you could easily provision in the cloud, you can easily connect to the cloud, its when you start troubleshooting applications in the cloud and try to scale. So that's where the problem occurred. >> Okay, what's your take on it. >> And you'll hear from the customers, that we have on stage and I think what happens is all the clouds by definition, designed to the 80-20 rule which means they'll design 80% of the basic functionality. And then lead to 20% extra functionality, that of course every Enterprise needs, to leave that to ISV's, like Aviatrix. Because why? Because they have to make money, they have a service and they can't have huge instances, for functionality that not everybody needs. So they have to design to the common and that, they all do it, right? They have to and then the extra, the problem is, that Cambrian explosion, that I talked about with enterprises. That's what they need. They're the ones who need that extra 20%. So that's what I see, there's always going to be that extra functionality. In an automated and simple way, that you talked about, but yet powerful. With the up with the visibility and control, that they expect of On Prem. That kind of combination, that Yin and the Yang, that people like us are providing. >> Simon I want to ask you? We're going to ask some of the cloud architect, customer panels, that same question. There's pioneer's doing some work here and there's also the laggards who come in behind their early adopters. What's going to be the tipping point? What are some of these conversations, that the cloud architects are having out there? Or what's the signs, that they need to be on this, multi-cloud or cloud native networking trend? What are some of the signal's that are going on in the environment? What are some of the thresholds? Are things that are going on, that they can pay attention to? >> Well, once they have the application on multiple cloud and they have to get wake up at two in the morning, to troubleshoot them. They'll know it's important. (laughter) So, I think that's when the rubber will hit the road. But, as I said, it's easier to prove, at any case. Okay, it's AWS, it's easy, user transit gateway, put a few VPC's and you're done. And you create some presents like Equinox and do a Direct Connect and Express Route with Azure. That looks simple, its the operations, that's when they'll realize. Okay, now I need to understand! How cloud networking works? I also need a tool, that gives me visibility and control. But not only that, I need to understand the basic underneath it as well. >> What are some of the day in the life scenarios. you envision happening with multi-cloud, because you think about what's happening. It kind of has that same vibe of interoperability, choice, multi-vendor, 'cause they're multi-cloud. Essentially multi-vendor. These are kind of old paradigms, that we've lived through with client server and internet working. What are some of the scenarios of success, that might be possible? Will be possible, with multi-cloud and cloud native networking. >> Well, I think, once you have good enough visibility, to satisfy your customers, not only, like to, keep the service running and application running. But to be able to provision fast enough, I think that's what you want to achieve. >> Simon, final question. Advice for folks watching on the Livestream, if they're sitting there as a cloud architect or CXO. What's your advice to them right now, in this market, 'cause obviously, public cloud check, hybrid cloud, they're working on that. That gets on premises done, now multi-cloud's right behind it. What's your advice? >> The first thing they should do, is really try to understand cloud networking. For each of their cloud providers and then understand the limitations. And, is what the cloud service provider offers enough? Or you need to look to a third party, but you don't look at a third party to start with. Especially an incumbent one, so it's tempting to say "I have a bunch of F5 experts", nothing against F5. I'm going to bring my F5 in the Cloud, when you can use an ELB, that automatically understand eases and auto scaling and so on. And you understand that's much simpler, but sometimes you need your F5, because you have requirements. You have like iRules and that kind of stuff, that you've used for years. 'cause you cannot do it. Okay, I have requirement and that's not met, I'm going to use Legacy Star and then you have to start thinking, okay, what about visibility control, above the true cloud. But before you do that you have to understand the limitations of the existing cloud providers. First, try to be as native as possible, until things don't work, after that you can start thinking of the cloud. >> Great insight, Simon. Thank you. >> That's great. >> With Gartner, thank you for sharing. (electronic music) >> Welcome back to ALTITUDE 2020. For the folks in the live stream, I'm John Furrier, Steve Mullaney, CEO of Aviatrix. For our first of two customer panels with cloud network architects, we've got Bobby Willoughby, AEGON Luis Castillo from National Instruments and David Shinnick with FactSet. Guys, welcome to the stage for this digital event. Come on up. (audience clapping) (upbeat music) Hey good to see you, thank you. Customer panel, this is my favorite part. We get to hear the real scoop, we get the Gardener giving us the industry overview. Certainly, multi-cloud is very relevant, and cloud-native networking is a hot trend with the live stream out there in the digital events. So guys, let's get into it. The journey is, you guys are pioneering this journey of multi-cloud and cloud-native networking and are soon going to be a lot more coming. So I want to get into the journey. What's it been like? Is it real? You've got a lot of scar tissue? What are some of the learnings? >> Absolutely. Multi-cloud is whether or not we accept it, as network engineers is a reality. Like Steve said, about two years ago, companies really decided to just bite the bullet and move there. Whether or not we accept that fact, we need to not create a consistent architecture across multiple clouds. And that is challenging without orchestration layers as you start managing different tool sets and different languages across different clouds. So it's really important to start thinking about that. >> Guys on the other panelists here, there's different phases of this journey. Some come at it from a networking perspective, some come in from a problem troubleshooting, what's your experiences? >> From a networking perspective, it's been incredibly exciting, it's kind of once in a generational opportunity to look at how you're building out your network. You can start to embrace things like infrastructure as code that maybe your peers on the systems teams have been doing for years, but it just never really worked on-prem. So it's really exciting to look at all the opportunities that we have and all of the interesting challenges that come up that you get to tackle. >> And effects that you guys are mostly AWS, right? >> Yeah. Right now though, we are looking at multiple clouds. We have production workloads running in multiple clouds today but a lot of the initial work has been with Amazon. >> And you've seen it from a networking perspective, that's where you guys are coming at it from? >> Yup. >> Awesome. How about you? >> We evolve more from a customer requirement perspective. Started out primarily as AWS, but as the customer needed more resources from Azure like HPC, Azure AD, things like that, even recently, Google analytics, our journey has evolved into more of a multi-cloud environment. >> Steve, weigh in on the architecture because this is going to be a big conversation, and I wanted you to lead this section. >> I think you guys agree the journey, it seems like the journey started a couple of years ago. Got real serious, the need for multi-cloud, whether you're there today. Of course, it's going to be there in the future. So that's really important. I think the next thing is just architecture. I'd love to hear what you, had some comments about architecture matters, it all starts, every enterprise I talked to. Maybe talk about architecture and the importance of architects, maybe Bobby. >> From architecture perspective, we started our journey five years ago. >> Wow, okay. >> And we're just now starting our fourth evolution over network architect. And we call it networking security net sec, versus just as network. And that fourth-generation architecture should be based primarily upon the Palo Alto Networks and Aviatrix. Aviatrix to new orchestration piece of it. But that journey came because of the need for simplicity, the need for a multi-cloud orchestration without us having to go and do reprogramming efforts across every cloud as it comes along. >> I guess the other question I also had around architecture is also... Luis maybe just talk about it. I know we've talked a little bit about scripting, and some of your thoughts on that. >> Absolutely. So for us, we started creating the network constructs with cloud formation, and we've stuck with that for the most part. What's interesting about that is today, on-premise, we have a lot of automation around how we provision networks, but cloud formation has become a little bit like the new manual for us. We're now having issues with having to automate that component and making it consistent with our on-premise architecture and making it consistent with Azure architecture and Google cloud. So, it's really interesting to see companies now bring that layer of abstraction that SD-WAN brought to the wound side, now it's going up into the cloud networking architecture. >> Great. So on the fourth generation, you mentioned you're on the fourth-gen architecture. What have you learned? Is there any lessons, scratch issue, what to avoid, what worked? What was the path that you touched? >> It's probably the biggest lesson there is that when you think you finally figured it out, you haven't. Amazon will change something, Azure change something. Transit Gateway is a game-changer. And listening to the business requirements is probably the biggest thing we need to do upfront. But I think from a simplicity perspective, like I said, we don't want to do things four times. We want to do things one time, we want be able to write to an API which Aviatrix has and have them do the orchestration for us. So that we don't have to do it four times. >> How important is architecture in the progression? Is it do you guys get thrown in the deep end, to solve these problems, are you guys zooming out and looking at it? How are you guys looking at the architecture? >> You can't get off the ground if you don't have the network there. So all of those, we've gone through similar evolutions, we're on our fourth or fifth evolution. I think about what we started off with Amazon without Direct Connect Gateway, without Transit Gateway, without a lot of the things that are available today, kind of the 80, 20 that Steve was talking about. Just because it wasn't there doesn't mean we didn't need it. So we needed to figure out a way to do it, we couldn't say, "Oh, you need to come back to the network team in a year, and maybe Amazon will have a solution for it." We need to do it now and evolve later and maybe optimize or change the way you're doing things in the future. But don't sit around and wait, you can't. >> I'd love to have you guys each individually answer this question for the live streams that comes up a lot. A lot of cloud architects out in the community, what should they be thinking about the folks that are coming into this proactively and, or realizing the business benefits are there? What advice would you guys give them on architecture? What should be they'd be thinking about, and what are some guiding principles you could share? >> So I would start with looking at an architecture model that can spread and give consistency to the different cloud vendors that you will absolutely have to support. Cloud vendors tend to want to pull you into using their native tool set, and that's good if only it was realistic to talk about only one cloud. But because it doesn't, it's super important to talk about, and have a conversation with the business and with your technology teams about a consistent model. >> And how do I do my day one work so that I'm not spending 80% of my time troubleshooting or managing my network? Because if I'm doing that, then I'm missing out on ways that I can make improvements or embrace new technologies. So it's really important early on to figure out, how do I make this as low maintenance as possible so that I can focus on the things that the team really should be focusing on? >> Bobby, your advice there, architecture. >> I don't know what else I can add to that. Simplicity of operations is key. >> So the holistic view of day two operations you mentioned, let's can jump in day one as you're getting stuff set up, day two is your life after. This is kind of of what you're getting at, David. So what does that look like? What are you envisioning as you look at that 20-mile stair, out post multi-cloud world? What are some of the things that you want in the day two operations? >> Infrastructure as code is really important to us. So how do we design it so that we can start fit start making network changes and fitting them into a release pipeline and start looking at it like that, rather than somebody logging into a router CLI and troubleshooting things in an ad hoc nature? So, moving more towards a dev-ops model. >> You guys, anything to add on that day two? >> Yeah, I would love to add something. In terms of day two operations you can either sort of ignore the day two operations for a little while, where you get your feet wet, or you can start approaching it from the beginning. The fact is that the cloud-native tools don't have a lot of maturity in that space and when you run into an issue, you're going to end up having a bad day, going through millions and millions of logs just to try to understand what's going on. That's something that the industry just now is beginning to realize it's such a big gap. >> I think that's key because for us, we're moving to more of an event-driven or operations. In the past, monitoring got the job done. It's impossible to monitor something that is not there when the event happens. So the event-driven application and then detection is important. >> Gardner is all about the cloud-native wave coming into networking. That's going to be a serious thing. I want to get your guys' perspective, I know you have each different views of how you come into the journey and how you're executing. And I always say the beauty's in the eye of the beholder and that applies to how the network's laid out. So, Bobby, you guys do a lot of high-performance encryption, both on AWS and Azure. That's a unique thing for you. How are you seeing that impact with multi-cloud? >> That's a new requirement for us too, where we have an increment to encrypt. And then if you ever get the question, should I encrypt, should I not encrypt? The answer is always yes. You should encrypt when you can encrypt. For our perspective, we need to migrate a bunch of data from our data centers. We have some huge data centers, and getting that data to the cloud is a timely expense in some cases. So we have been mandated, we have to encrypt everything, leave in the data center. So we're looking at using the Aviatrix insane mode appliances to be able to encrypt 10, 20 gigabits of data as it moves to the cloud itself. >> David, you're using Terraform, you've got FireNet, you've got a lot of complexity in your network. What do you guys look at the future for your environment? >> So many exciting that we're working on now as FireNet. So for our security team that obviously have a lot of knowledge base around Palo Alto, and with our commitments to our clients, it's not very easy to shift your security model to a specific cloud vendor. So there's a lot of SOC 2 compliance and things like that were being able to take some of what you've worked on for years on-prem and put it in the cloud and have the same type of assurance that things are going to work and be secure in the same way that they are on-prem, helps make that journey into the cloud a lot easier. >> And Louis, you guys got scripting, you got a lot of things going on. What's your unique angle on this? >> Absolutely. So for disclosure, I'm not an Aviatrix customer yet. (laughs) >> It's okay, we want to hear the truth, so that's good. Tell us, what are you thinking about? What's on your mind? >> When you talk about implementing a tool like this, it's really just really important to talk about automation focus on value. When you talk about things like encryption and things like so you're encrypting tunnels and encrypting the path, and those things should be second nature really. When you look at building those back-ends and managing them with your team, it becomes really painful. So tools like Aviatrix that add a lot automation it's out of sight, out of mind. You can focus on the value, and you don't have to focus on this. >> So I got to ask you guys. I see Aviatrix was here, they're supplier to this sector, but you guys are customers. Everyone's pitching your stuff, people knock on you, "Buy my stuff." How do you guys have that conversation with the suppliers, like the cloud vendors and other folks? What's it like? We're API all the way? You've got to support this? What are some of your requirements? How do you talk to and evaluate people that walk in and want to knock on your door and pitch you something? What's the conversation like? >> It's definitely API driven. We definitely look at the API structure that the vendors provide before we select anything. That is always first of mine and also, what problem are we really trying to solve? Usually, people try to sell or try to give us something that isn't really valuable, like implementing a Cisco solution on the cloud doesn't really add a lot of value, that's where we go. >> David, what's your conversation like with suppliers? Do you have a certain new way to do things? As it becomes more agile, essentially networking, and getting more dynamic, what are some of the conversations with either in commits or new vendors that you're having? What do you require? >> Ease of use is definitely high up there. We've had some vendors come in and say, "Hey, when you go to set this up, "we're going to want to send somebody on-site." And they're going to sit with you for a day to configure it. And that's a red flag. Well, wait a minute, do we really, if one of my really talented engineers can't figure it out on his own, what's going on there and why is that? Having some ease of use and the team being comfortable with it and understanding it is really important. >> Bobby, how about you? Old days was, do a bake-off and the winner takes all. Is it like that anymore? What's evolving? Bake-off last year for but still win. But that's different now because now when you get the product, you can install the product in AWS and Azure, have it up running in a matter of minutes. So the key is that can you be operational within hours or days instead of weeks? But do we also have the flexibility to customize it, to meet your needs? Because you don't want to be put into a box with the other customers when you have needs that are past their needs. >> I can almost see the challenge that you guys are living, where you've got the cloud immediate value, depending how you can roll up any solutions, but then you might have other needs. So you've got to be careful not to buy into stuff that's not shipping. So you're trying to be proactive and at the same time, deal with what you got. How do you guys see that evolving? Because multi-cloud to me is definitely relevant, but it's not yet clear how to implement across. How do you guys look at this baked versus future solutions coming? How do you balance that? >> Again, so right now, we're taking the ad hoc approach and experimenting what the different concepts of cloud are and really leveraging the native constructs of each cloud. But there's a breaking point for sure. You don't get to scale this like someone said, and you have to focus on being able to deliver, developers their sandbox or their play area for the things that they're trying to build quickly. And the only way to do that is with some consistent orchestration layer that allows you to-- >> So you expect a lot more stuff to becoming pretty quickly in that area. >> I do expect things to start maturing quite quickly this year. >> And you guys see similar trend, new stuff coming fast? >> Yeah. Probably the biggest challenge we've got now is being able to segment within the network, being able to provide segmentation between production, non-production workloads, even businesses, because we support many businesses worldwide and isolation between those is a key criteria there. So the ability to identify and quickly isolate those workloads is key. So the CIOs that are watching are saying, "Hey, take that hill, do multi-cloud." And then you have the bottoms up organization, "Pause, you're like off a little bit, it's not how it works." What is the reality in terms of implementing as fast as possible? Because the business benefits are clear, but it's not always clear on the technology how to move that fast. What are some of the barriers, what are the blockers, what are the enablers? >> I think the reality is that you may not think you're multi-cloud, but your business is. So I think the biggest barrier there is understanding what the requirements are and how best to meet those requirements in a secure manner. Because you need to make sure that things are working from a latency perspective that things work the way they did and get out of the mind shift that it was a tier-three application and the data center, it doesn't have to be a tier-three application in the cloud. So, lift and shift is not the way to go. >> Scale is a big part of what I see is the competitive advantage by these clouds and used to be proprietary network stacks in the old days, and then open systems came, that was a good thing. But as cloud has become bigger, there's an inherent lock-in there with the scale. How do you guys keep the choice open? How are you guys thinking about interoperability? What are some of the conversations that you guys are having around those key concepts? >> When we look at from a networking perspective, it's really key for you to just enable all the class to be able to communicate between them. Developers will find a way to use the cloud that best suits their business needs. And like you said, it's whether you're in denial or not, of the multi-cloud fact that your company is in already that's it becomes really important for you to move quickly. >> Yeah. And a lot of it also hinges on how well is the provider embracing what that specific cloud is doing? So, are they swimming with Amazon or Azure and just helping facilitate things, and they're doing the heavy lifting API work for you? Or are they swimming upstream and they're trying to hack it all together in messy way? And so that helps you stay out of the lock-in because there, if they're using Amazon native tools to help you get where you need to be, it's not like Amazon is going to release something in the future that completely makes you have designed yourself into a corner. So the closer, more than cloud-native they are, the more, the easier it is to deploy. >> Which also need to be aligned in such a way that you can take advantage of those cloud-native technologies. Will it make sense? TGW is a gamechanger in terms of cost and performance. So to completely ignore that, would be wrong. But if you needed to have encryption, TGW is not encrypted, so you need to have some type of Gateway to do the VPN encryption. So, the Aviatrix tool will give you the beauty of both worlds. You can use TGW or the Gateway. Real quick on the last minute we have, I want to just get a quick feedback from you guys. I hear a lot of people say to me, "Hey, pick the best cloud for the workload you got, then figure out multicloud behind the scenes." Do you guys agree with that? Do I go more to one cloud across the whole company or this workload works great on AWS, that workload works great on this. From a cloud standpoint, do you agree with that premise, and then when is multi-cloud stitching altogether? >> From an application perspective, it can be per workload, but it can also be an economical decision, certain enterprise contracts will pull you in one direction to add value, but the network problem is still the same. >> It doesn't go away. >> You don't want to be trying to fit a square into a round hall. If it works better on that cloud provider, then it's our job to make sure that service is there and people can use it. >> I agree, you just need to stay ahead of the game, make sure that the network infrastructure is there, security is available and is multi-cloud capable. >> At the end of the day, you guys are just validating that it's the networking game now. Cloud storage, compute check, networking is where the action is. Awesome. Thanks for your insights guys, appreciate you coming on the panel. Appreciate it, thanks. (upbeat music) >> John: Our next customer panel, got great another set of cloud network architects, Justin Smith with Zuora, Justin Brodley with EllieMae and Amit Utreja with Coupa. Welcome to stage. (audience applauds) (upbeat music) >> All right, thank you. >> How are ya? >> Thank you. Thank You. >> Hey Amit. How are ya? >> Did he say it right? >> Yeah. >> Okay he's got all the cliff notes from the last session, welcome back. Rinse and repeat. We're going to go into the hood a little bit. And I think they nailed what we've been reporting, we've been having this conversation around, networking is where the action is because that's at the end of the day you got to move packet from A to B and you got workloads exchanging data. So it's really killer. So let's get started. Amit, what are you seeing as the journey of multicloud as you go under the hood and say, "Okay, I got to implement this. "I have to engineer the network, "make it enabling, make it programmable, "make it interoperable across clouds." That almost sounds impossible to me. What's your take? >> Yeah, it seems impossible but if you are running an organization which is running infrastructure as a code it is easily doable. Like you can use tools out there that's available today, you can use third party products that can do a better job. But put your architecture first, don't wait. Architecture may not be perfect, put the best architecture that's available today and be agile, to iterate and make improvements over the time. >> We get to Justin's over here, so I have to be careful when I point a question to Justin, they both have the answer. Okay, journeys, what's the journey been like? Is there phases, We heard that from Gardner, people come into multicloud and cloud native networking from different perspectives? What's your take on the journey, Justin? >> Yeah, from our perspective, we started out very much focused on one cloud and as we've started doing acquisitions, we started doing new products to the market, the need for multicloud becomes very apparent, very quickly for us. And so having an architecture that we can plug and play into and be able to add and change things as it changes is super important for what we're doing in the space. >> Justin, your journey. >> Yes. For us, we were very ad hoc oriented and the idea is that we were reinventing all the time, trying to move into these new things and coming up with great new ideas. And so rather than it being some iterative approach with our deployments that became a number of different deployments. And so we shifted that toward and the network has been a real enabler of this. There's one network and it touches whatever cloud we want it to touch, and it touches the data centers that we need it to touch, and it touches the customers that we needed to touch. Our job is to make sure that the services that are available in one of those locations are available in all of the locations. So the idea is not that we need to come up with this new solution every time, it's that we're just iterating on what we've already decided to do. >> Before we get the architecture section, I want to ask you guys a question? I'm a big fan of let the app developers have infrastructure as code, so check. But having the right cloud run that workload, I'm a big fan of that, if it works great. But we just heard from the other panel, you can't change the network. So I want to get your thoughts, what is cloud native networking? And is that the engine really, that's the enabler for this multicloud trend? What's you guys take? We'll start with Amit, what do you think about that? >> Yeah, so you're going to have workloads running in different clouds and the workloads would have affinity to one cloud or other. But how you expose that it's a matter of how you are going to build your networks. How you're going to run security. How you're going to do egress, ingress out of it so -- >> You said networking is the big problem to solve. >> Yes. >> What's the solution? What's the key pain points and problem statement? >> The key pain point for most companies is how do you take your traditionally on premise network and then blow it out to the cloud in a way that makes sense. You have IP conflicts, you have IP space, you have public IPs on premise as well as in the cloud. And how do you kind of make sense of all of that? And I think that's where tools like Aviatrix make a lot of sense in that space. >> From our side, it's really simple. It's a latency, it's bandwidth and availability. These don't change whether we're talking about cloud or data center, or even corporate IT networking. So our job when these all of these things are simplified into like, S3, for instance and our developers want to use those. We have to be able to deliver that and for a particular group or another group that wants to use just just GCP resources. We have to support these requirements and these wants, as opposed to saying, "Hey, that's not a good idea." No, our job is to enable them not to disable them. >> Do you guys think infrastructure is code? Which I love that, I think that's the future in this. We even saw that with DevOps. But as you start getting the networking, is it getting down to the network portion where its network as code? Because storage and compute working really well, we're seeing all Kubernetes on service mesh trend. Network has code, reality is it there? Is it still got work to do? >> It's absolutely there, you mentioned net DevOps and it's very real. In Coupa we build our networks through terraform and not only just terraform, build an API so that we can consistently build VNets and VPC all across in the same way. >> So you guys are doing it? >> Yup. And even security groups. And then on top and Aviatrix comes in, we can peer the networks bridge all the different regions through code. >> Same with you guys. >> Yeah. >> What do you think about this? >> Everything we deploy is done with automation and then we also run things like Lambda on top to make changes in real time, we don't make manual changes on our network. In the data center, funny enough, it's still manual but the cloud has enabled us to move into this automation mindset. And all my guys, that's what they focus on is bringing, now what they're doing in the cloud into the data center, which is kind of opposite of what it should be or what it used to be. >> It's full DevOps then? >> Yes. >> For us, it was similar on-prem is still somewhat very manual, although we're moving more and more to ninja and terraform type concepts. But everything in the production environment is code, confirmation terraform code and now coming into the data center same (mumbles). >> So I just wanted to jump in Justin Smith, one of the comment that you made, because it's something that we always talk about a lot is that the center of gravity of architecture used to be an on-prem and now it's shifted in the cloud. And once you have your strategic architecture, what do you do? You push that everywhere. So what you used to see at the beginning of cloud was pushing the architecture on-prem into cloud. Now, I want to pick up on what you said, do you others agree that the center of gravity is here, I'm now pushing what I do in the cloud back into on-prem? And then so first that and then also in the journey, where are you at from zero to 100 of actually in the journey to cloud? Are you 50% there, are you 10%? Are you evacuating data centers next year? Where are you guys at? >> Yeah, so there's there's two types of gravity that you typically are dealing with, with the migration. First is data, gravity and your data set, and where that data lives. And then the second is the network platform that wraps all that together. In our case, the data gravity solely mostly on-prem but our network is now extending out to the app tier, it's going to be in cloud. Eventually, that data, gravity will also move to cloud as we start getting more sophisticated but in our journey, we're about halfway there. About halfway through the process, we're taking a handle of lift and shift and -- >> Steve: And when did that start? >> We started about three years ago. >> Okay, okay. >> Well for Coupa it's a very different story. It started from a garage and 100% on the cloud. So it's a business plan management platform, software as a service run 100% on the cloud. >> That was was like 10 years ago, right? >> Yes. >> Yeah. >> You guys are riding the wave of the architecture. Justin I want to ask you, Zuora, you guys mentioned DevOps. Obviously, we saw the huge observability wave, which essentially network management for the cloud, in my opinion. It's more dynamic, but this is about visibility. We heard from the last panel you don't know what's being turned on or turned off from a services standpoint, at any given time. How is all this playing out when you start getting into the DevOps down (mumbles)? >> This is the big challenge for all of us is visibility. When you talk transport within a cloud, very interestingly we we have moved from having a backbone that we bought, that we own, that would be data center connectivity. Zuora's a subscription billing company, so we want to support the subscription mindset. So rather than going and buying circuits and having to wait three months to install and then coming up with some way to get things connected and resiliency and redundancy. My backbone is in the cloud. I use the cloud providers interconnections between regions to transport data across and so if you do that with their native solutions, you do lose visibility. There are areas in that that you don't get, which is why controllers and having some type of management plane is a requirement for us to do what we're supposed to do and provide consistency while doing it. >> Great conversation. I loved what you said earlier latency, bandwidth, I think availability were your top three things. Guys SLA, just do ping times between clouds it's like, you don't know what you're getting for round trip time. This becomes a huge kind of risk management, black hole, whatever you want to call it, blind spot. How are you guys looking at the interconnect between clouds? Because I can see that working from ground to cloud on per cloud but when you start dealing with multiclouds workloads, SLAs will be all over the map, won't they just inherently. How do you guys view that? >> Yeah, I think we talked about workload and we know that the workloads are going to be different in different clouds, but they're going to be calling each other. So it's very important to have that visibility, that you can see how data is flowing at what latency and what availability is there and our authority needs to operate on that. >> So use the software dashboard, look at the times and look at the latency -- >> In the old days, Strongswan Openswan you try to figure it out, in the new days you have to figure out. >> Justin, what's your answer to that because you're in the middle of it? >> Yeah, I think the key thing there is that we have to plan for that failure, we have to plan for that latency in our applications. If certain things are tracking in your SLI, certain things are planning for and you loosely coupled these services in a much more microservices approach. So you actually can handle that kind of failure or that type of unknown latency and unfortunately, the cloud has made us much better at handling exceptions in a much better way. >> You guys are all great examples of cloud native from day one. When did you have the tipping point moment or the epiphany of saying a multiclouds real, I can't ignore it, I got to factor that into all my design principles and everything you're doing? Was there a moment or was it from day one? >> There are two reasons, one was the business. So in business, there were some affinity to not be in one cloud or to be in one cloud and that drove from the business side. So as a cloud architect our responsibility was to support that business. Another is the technology, some things are really running better in, like if you're running Dotnet workload or your going to run machine learning or AI so that you would have that preference of one cloud over other. >> Guys, any thoughts on that? >> That was the bill that we got from AWS. That's what drives a lot of these conversations is the financial viability of what you're building on top of. This failure domain idea which is fairly interesting. How do I solve our guarantee against a failure domain? You have methodologies with back end direct connects or interconnect with GCP. All of these ideas are something that you have to take into account but that transport layer should not matter to whoever we're building this for. Our job is to deliver the frames and the packets, what that flows across, how you get there? We want to make that seamless. And so whether it's a public internet API call or it's a back end connectivity through direct connect, it doesn't matter. It just has to meet a contract that you've signed with your application, folks. >> Yeah, that's the availability piece. >> Justin, your thoughts on that, any comment on that? >> So actually multiclouds become something much more recent in the last six to eight months, I'd say. We always kind of had a very much an attitude of like moving to Amazon from our private cloud is hard enough, why complicate it further? But the realities of the business and as we start seeing, improvements in Google and Azure and different technology spaces, the need for multicloud becomes much more important. As well as our acquisition strategies are matured, we're seeing that companies that used to be on premise that we typically acquire are now very much already on a cloud. And if they're on a cloud, I need to plug them into our ecosystem. And so that's really changed our multicloud story in a big way. >> I'd love to get your thoughts on the clouds versus the clouds, because you compare them Amazon's got more features, they're rich with features. Obviously, the bills are high to people using them. But Google's got a great network, Google's networks pretty damn good And then you got Azure. What's the difference between the clouds? Where do they fall? Where do they peak in certain areas better than others? What are the characteristics, which makes one cloud better? Do they have a unique feature that makes Azure better than Google and vice versa? What do you guys think about the different clouds? >> Yeah, to my experience, I think the approach is different in many places. Google has a different approach very DevOps friendly and you can run your workloads with your network can span regions. But our application ready to accept that. Amazon is evolving. I remember 10 years back Amazon's network was a flat network, we would be launching servers in 10.0.0/8, right. And then the VPCs came out. >> We'll have to translate that to English for the live feed. Not good. So the VPCs concept came out, multi account came out, so they are evolving. Azure had a late start but because they have a late start, they saw the pattern and they have some mature setup on the network. >> They've got around the same price too. >> I think they're all trying to say they're equal in their own ways. I think they all have very specific design philosophies that allow them to be successful in different ways and you have to kind of keep that in mind as you architect your own solution. For example, Amazon has a very regional affinity, they don't like to go cross region in their architecture. Whereas Google is very much it's a global network, we're going to think about as a global solution. I think Google also has advantage that it's third to market and so has seen what Azure did wrong, it seeing what AWS did wrong and it's made those improvements and I think that's one of their big advantage. >> They got great scale too. Justin thoughts on the cloud. >> So yeah, Amazon built from the system up and Google built from the network down. So their ideas and approaches are from a global versus original, I agree with you completely that is the big number one thing. But the if you look at it from the outset, interestingly, the inability or the ability for Amazon to limit layer to broadcasting and what that really means from a VPC perspective, changed all the routing protocols you can use. All the things that we had built inside of a data center to provide resiliency and make things seamless to users, all of that disappeared. And so because we had to accept that at the VPC level, now we have to accept that at the WAN level. Google's done a better job of being able to overcome those things and provide those traditional network facilities to us. >> Just a great panel, we could go all day here, it's awesome. So I heard, we will get to the cloud native naive questions. So kind of think about what's naive and what's cloud, I'll ask that next but I got to ask you I had a conversation with a friend he's like, "WAN is the new LAN?" So if you think about what the LAN was at a data center, WAN is the new LAN, cause you keep talking about the cloud impact? So that means ST-WAN, the old ST-WAN kind of changing. There's a new LAN. How do you guys look at that? Because if you think about it, what LANs were for inside a premises was all about networking, high speed. But now when you take the WAN and make it, essentially a LAN, do you agree with that? And how do you view this trend? Is it good or bad or is it ugly? What you guys take on this? >> Yeah, I think it's a thing that you have to work with your application architects. So if you are managing networks and if you're a server engineer, you need to work with them to expose the unreliability that it would bring in. So the application has to handle a lot of the difference in the latencies and the reliability has to be worked through the application there. >> LAN, WAN, same concept is that BS? Can you give some insight? >> I think we've been talking about for a long time the erosion of the edge. And so is this just a continuation of that journey we've been on for last several years. As we get more and more cloud native and we talked about API's, the ability to lock my data in place and not be able to access it really goes away. And so I think this is just continuation. I think it has challenges. We start talking about WAN scale versus LAN scale, the tooling doesn't work the same, the scale of that tooling is much larger. and the need to automation is much, much higher in a WAN than it wasn't a LAN. That's why you're seeing so much infrastructure as code. >> Yeah. So for me, I'll go back again to this, it's bandwidth and its latency that define those two LAN versus WAN. But the other thing that's comes up more and more with cloud deployments is whereas our security boundary and where can I extend this secure aware appliance or set of rules to protect what's inside of it. So for us, we're able to deliver VRFs or route forwarding tables for different segments wherever we're at in the world. And so they're trusted to talk to each other but if they're going to go to someplace that's outside of their network, then they have to cross the security boundary, where we enforce policy very heavily. So for me, there's it's not just LAN, WAN it's how does environment get to environment more importantly. >> That's a great point in security, we haven't talked it yet but that's got to be baked in from the beginning, this architecture. Thoughts on security, how you guys are dealing with it? >> Yeah, start from the base, have app to app security built in. Have TLS, have encryption on the data at transit, data at rest. But as you bring the application to the cloud and they're going to go multicloud, talking to over the internet, in some places, well have app to app security. >> Our principles day, security is day zero every day. And so we always build it into our design, build into our architecture, into our applications. It's encrypt everything, it's TLS everywhere. It's make sure that that data is secure at all times. >> Yeah, one of the cool trends at RSA, just as a side note was the data in use encryption piece, which is homomorphic stuff was interesting. Alright guys, final question. We heard on the earlier panel was also trending at re:Invent, we think the T out of cloud native, it spells cloud naive. They have shirts now, Aviatrix kind of got this trend going. What does that mean to be naive? To your peers out there watching the live stream and also the suppliers that are trying to supply you guys with technology and services, what's naive look like and what's native look like? When is someone naive about implementing all this stuff? >> So for me, because we are in 100% cloud, for us its main thing is ready for the change. And you will find new building blocks coming in and the network design will evolve and change. So don't be naive and think that it's static, evolve with the change. >> I think the biggest naivety that people have is that well, I've been doing it this way for 20 years, I've been successful, it's going to be successful in cloud. The reality is that's not the case. You got to think some of the stuff a little bit differently and you need to think about it early enough, so that you can become cloud native and really enable your business on cloud. >> Yeah for me it's being open minded. Our industry, the network industry as a whole, has been very much I'm smarter than everybody else and we're going to tell everybody how it's going to be done. And we fell into a lull when it came to producing infrastructure and so embracing this idea that we can deploy a new solution or a new environment in minutes as opposed to hours, or weeks or months in some cases, is really important in and so >> - >> It's naive being closed minded, native being open minded. >> Exactly. For me that was a transformative kind of where I was looking to solve problems in a cloud way as opposed to looking to solve problems in this traditional old school way. >> All right, I know we're at a time but I got to asked one more question, so you guys so good. Give me a quick answer. What's the BS language when you, the BS meter goes off when people talk to you about solutions? What's the kind of jargon that you hear, that's the BS meter going off? What are people talking about that in your opinion you here you go, "That's total BS?" What triggers you? >> So that I have two lines out of movies if I say them without actually thinking them. It's like 1.21 gigawatts are you out of your mind from Back to the Future right? Somebody's giving you all these wiz bang things. And then Martin Maul and Michael Keaton in Mr Mom when he goes to 220, 221, whatever it takes. >> Yeah. >> Those two right there, if those go off in my mind where somebody's talking to me, I know they're full of baloney. >> So a lot of speeds and feeds, a lot of speeds and feeds a lot of -- >> Just data. Instead of talking about what you're actually doing and solutioning for. You're talking about, "Well, it does this this this." Okay to 220, 221. (laughter) >> Justin, what's your take? >> Anytime I start seeing the cloud vendors start benchmarking against each other. Your workload is your workload, you need to benchmark yourself. Don't listen to the marketing on that, that's just awful. >> Amit, what triggers you in the BS meter? >> I think if somebody explains to you are not simple, they cannot explain you in simplicity, then it's all bull shit. >> (laughs) That's a good one. Alright guys, thanks for the great insight, great panel. How about a round of applause to practitioners. (audience applauds) (upbeat music) >> John: Okay, welcome back to Altitude 2020 for the digital event for the live feed. Welcome back, I'm John Furrier with theCUBE with Steve Mullaney, CEO Aviatrix. For the next panel from Global System Integrated, the folks who are building and working with folks on their journey to multicloud and cloud-native networking. We've got a great panel, George Buckman with DXC and Derrick Monahan with WWT, welcome to the stage. (Audience applauds) >> Hey >> Thank you >> Groovy spot >> All right (upbeat music) >> Okay, you guys are the ones out there advising, building, and getting down and dirty with multicloud and cloud-native networking, we just heard from the customer panel. You can see the diversity of where people come in to the journey of cloud, it kind of depends upon where you are, but the trends are all clear, cloud-native networking, DevOps, up and down the stack, this has been the main engine. What's your guys' take of this journey to multicloud? What do you guys think? >> Yeah, it's critical, I mean we're seeing all of our enterprise customers enter into this, they've been through the migrations of the easy stuff, ya know? Now they're trying to optimize and get more improvements, so now the tough stuff's coming on, right? They need their data processing near where their data is. So that's driving them to a multicloud environment. >> Yeah, we've heard some of the Edge stuff, I mean, you guys are-- >> Exactly. >> You've seen this movie before, but now it's a whole new ballgame, what's your take? Yeah, so, I'll give you a hint, our practice is not called the cloud practice, it's the multicloud practice, and so if that gives you a hint of how we approach things. It's very consultative. And so when we look at what the trends are, like a year ago. About a year ago we were having conversations with customers, "Let's build a data center in the cloud. Let's put some VPCs, let's throw some firewalls, let's put some DNS and other infrastructure out there and let's hope it works." This isn't a science project. What we're starting to see is customers are starting to have more of a vision, we're helping with that consultative nature, but it's totally based on the business. And you've got to start understanding how lines of business are using the apps and then we evolve into the next journey which is a foundational approach to-- >> What are some of the problems some of your customers are solving when they come to you? What are the top things that are on their mind, obviously the ease of use, agility, all that stuff, what specifically are they digging into? >> Yeah, so complexity, I think when you look at a multicloud approach, in my view is, network requirements are complex. You know, I think they are, but I think the approach can be, "Let's simplify that." So one thing that we try to do, and this is how we talk to customers is, just like you simplify in Aviatrix, simplifies the automation orchestration of cloud networking, we're trying to simplify the design, the plan, and implementation of the infrastructure across multiple workloads, across multiple platforms. And so the way we do it, is we sit down, we look at not just use cases, not just the questions we commonly anticipate, we actually build out, based on the business and function requirements, we build out a strategy and then create a set of documents, and guess what? We actually build it in a lab, and that lab that we platform rebuilt, proves out this reference architectural actually works. >> Absolutely, we implement similar concepts. I mean, they're proven practices, they work, right? >> But George, you mentioned that the hard part's now upon us, are you referring to networking, what specifically were you getting at there when you said, "The easy part's done, now the hard part?" >> So for the enterprises themselves, migrating their more critical apps or more difficult apps into the environments, ya know, we've just scratched the surface, I believe, on what enterprises are doing to move into the cloud, to optimize their environments, to take advantage of the scale and speed to deployment and to be able to better enable their businesses. So they're just now really starting to-- >> So do you guys see what I talked about? I mean, in terms of that Cambrian explosion, I mean, you're both monster system integrators with top fortune enterprise customers, you know, really rely on you for guidance and consulting and so forth, and deploy their networks. Is that something that you've seen? I mean, does that resonate? Did you notice a year and a half ago all of a sudden the importance of cloud for enterprise shoot up? >> Yeah, I mean, we're seeing it now. >> Okay. >> In our internal environment as well, ya know, we're a huge company ourselves, customer zero, our internal IT, so, we're experiencing that internally and every one of our other customers as well. >> So I have another question and I don't know the answer to this, and a lawyer never asks a question that you don't know the answer to, but I'm going to ask it anyway. DXC and WWT, massive system integrators, why Aviatrix? >> Great question, Steve, so I think the way we approach things, I think we have a similar vision, a similar strategy, how you approach things, how we approach things, at World Wide Technology. Number one, we want a simplify the complexity. And so that's your number one priority. Let's take the networking, let's simplify it, and I think part of the other point I'm making is we see this automation piece as not just an after thought anymore. If you look at what customers care about, visibility and automation is probably at the top three, maybe the third on the list, and I think that's where we see the value. I think the partnership that we're building and what I get excited about is not just putting yours and our lab and showing customers how it works, it's co-developing a solution with you. Figuring out, "Hey, how can we make this better?" >> Right >> Visibility is a huge thing, just in security alone, network everything's around visibility. What automation do you see happening, in terms of progression, order of operations, if you will? What's the low hanging fruit? What are people working on now? What are some of the aspirational goals around when you start thinking about multicloud and automation? >> So I wanted to get back to his question. >> Answer that question. >> I wanted to answer your question, you know, what led us there and why Aviatrix. You know, in working some large internal IT projects, and looking at how we were going to integrate those solutions, you know, we like to build everything with recipes. Network is probably playing catch-up in the DevOps world but with a DevOps mindset, looking to speed to deploy, support, all those things, so when you start building your recipe, you take a little of this, a little of that, and you mix it all together, well, when you look around, you say, "Wow, look, there's this big bag of Aviatrix. "Let me plop that in. That solves a big part "of my problems that I had, the speed to integrate, "the speed to deploy, and the operational views "that I need to run this." So that was what led me to-- >> John: So how about reference architectures? >> Yeah, absolutely, so, you know, they came with a full slate of reference architectures already out there and ready to go that fit our needs, so it was very easy for us to integrate those into our recipes. >> What do you guys think about all the multi-vendor inter-operability conversations that have been going on? Choice has been a big part of multicloud in terms of, you know, customers want choice, they'll put a workload in the cloud if it works, but this notion of choice and interoperability has become a big conversation. >> It is, and I think that our approach, and that's the way we talk to customers is, "Let's speed and de-risk that decision making process, "and how do we do that?" Because interoperability is key. You're not just putting, it's not just a single vendor, we're talking, you know, many many vendors, I mean think about the average number of cloud applications a customer uses, a business, an enterprise business today, you know, it's above 30, it's skyrocketing and so what we do, and we look at it from an interoperability approach is, "How do things inter-operate?" We test it out, we validate it, we build a reference architecture that says, "These are the critical design elements, "now let's build one with Aviatrix "and show how this works with Aviatrix." And I think the important part there, though, is the automation piece that we add to it and visibility. So I think the visibility is what I see lacking across industry today. >> In cloud-native that's been a big topic. >> Yep >> Okay, in terms of Aviatrix, as you guys see them coming in, they're one of the ones that are emerging and the new brands emerging with multicloud, you've still got the old guard encumbered with huge footprints. How are customers dealing with that kind of component in dealing with both of them? >> Yeah, I mean, we have customers that are ingrained with a particular vendor and you know, we have partnerships with many vendors. So our objective is to provide the solution that meets that client. >> John: And they all want multi-vendor, they all want interoperability. >> Correct. >> All right, so I got to ask you guys a question while we were defining Day-2 operations. What does that mean? You guys are looking at the big business and technical components of architecture, what does Day-2 operations mean, what's the definition of that? >> Yeah, so I think from our perspective, with my experience, we, you know, Day-2 operations, whether it's not just the orchestration piece in setting up and let it automate and have some, you know, change control, you're looking at this from a Day-2 perspective, "How do I support this ongoing "and make it easy to make changes as we evolve?" The cloud is very dynamic. The nature of how fast it's expanding, the number features is astonishing. Trying to keep up to date with the number of just networking capabilities and services that are added. So I think Day-2 operations starts with a fundamental understanding of building out supporting a customer's environments, and making the automation piece easy from a distance, I think. >> Yeah and, you know, taking that to the next level of being able to enable customers to have catalog items that they can pick and choose, "Hey I need this network connectivity "from this cloud location back to this on-prem." And being able to have that automated and provisioned just simply by ordering it. >> For the folks watching out there, guys, take a minute to explain as you guys are in the trenches doing a lot of good work. What are some of the engagements that you guys get into? How does that progress? What happens there, they call you up and say, "Hey I need some multicloud," or you're already in there? I mean, take us through how someone can engage to use a global SI, they come in and make this thing happen, what's the typical engagement look like? >> Derrick: Yeah, so from our perspective, we typically have a series of workshops in the methodology that we kind of go along the journey. Number one, we have a foundational approach. And I don't mean foundation meaning the network foundation, that's a very critical element, we got to factor in security and we got to factor in automation. So when you think about foundation, we do a workshop that starts with education. A lot of times we'll go in and we'll just educate the customer, what is VPC sharing? You know, what is a private link in Azure? How does that impact your business? We have customers that want to share services out in an ecosystem with other customers and partners. Well there's many ways to accomplish that. Our goal is to understand those requirements and then build that strategy with them. >> Thoughts George, on-- >> Yeah, I mean, I'm one of the guys that's down in the weeds making things happen, so I'm not the guy on the front line interfacing with the customers every day. But we have a similar approach. We have a consulting practice that will go out and apply their practices to see what those-- >> And when do you parachute in? >> Yeah, when I parachute in is, I'm on the back end working with our offering development leads for networking, so we understand and are seeing what customers are asking for and we're on the back end developing the solutions that integrate with our own offerings as well as enable other customers to just deploy quickly to meet their connectivity needs. So the patterns are similar. >> Right, final question for you guys, I want to ask you to paint a picture of what success looks like. You don't have to name customers, you don't have to get in and reveal who they are, but what does success look like in multicloud as you paint a picture for the folks here and watching on the live stream, if someone says, "Hey I want to be multicloud, I got to to have my operations Agile, I want full DevOps, I want programmability and security built in from Day-zero." What does success look like? >> Yeah, I think success looks like this, so when you're building out a network, the network is a harder thing to change than some other aspects of cloud. So what we think is, even if you're thinking about that second cloud, which we have most of our customers are on two public clouds today, they might be dabbling in it. As you build that network foundation, that architecture, that takes in to consideration where you're going, and so once we start building that reference architecture out that shows, this is how to approach it from a multicloud perspective, not a single cloud, and let's not forget our branches, let's not forget our data centers, let's not forget how all this connects together because that's how we define multicloud, it's not just in the cloud, it's on-prem and it's off-prem. And so collectively, I think the key is also is that we provide them an HLD. You got to start with a high level design that can be tweaked as you go through the journey but you got to give it a solid structural foundation, and that networking which we think, most customers think as not the network engineers, but as an after thought. We want to make that the most critical element before you start the journey. >> George, from your seat, how does success look for you? >> So, you know it starts out on these journeys, often start out people not even thinking about what is going to happen, what their network needs are when they start their migration journey to the cloud. So I want, success to me looks like them being able to end up not worrying about what's happening in the network when they move to the cloud. >> Steve: Good point. >> Guys, great insight, thanks for coming on and sharing. How about a round of applause for the global system integrators? (Audience applauds) (Upbeat music) >> The next panel is the AVH certified engineers, also known as ACEs. This is the folks that are certified, they're engineering, they're building these new solutions. Please welcome Toby Foss from Informatica, Stacey Lanier from Teradata, and Jennifer Reed with Viqtor Davis to the stage. (upbeat music) (audience cheering) (panelists exchanging pleasantries) >> You got to show up. Where's your jacket Toby? (laughing) You get it done. I was just going to rib you guys and say, where's your jackets, and Jen's got the jacket on. Okay, good. >> Love the Aviatrix, ACEs Pilot gear there above the Clouds. Going to new heights. >> That's right. >> So guys Aviatrix aces, I love the name, think it's great, certified. This is all about getting things engineered. So there's a level of certification, I want to get into that. But first take us through the day in the life of an ACE, and just to point out, Stacy is a squad leader. So he's, he's like a-- >> Squadron Leader. >> Squadron Leader. >> Yeah. >> Squadron Leader, so he's got a bunch of ACEs underneath him, but share your perspective a day in the Life. Jennifer, we'll start with you. >> Sure, so I have actually a whole team that works for me both in the North America, both in the US and in Mexico. So I'm eagerly working to get them certified as well, so I can become a squad leader myself. But it's important because one of the critical gaps that we've found is people having the networking background because you graduate from college, and you have a lot of computer science background, you can program you've got Python, but networking in packets they just don't get. So, just taking them through all the processes that it's really necessary to understand when you're troubleshooting is really critical. Because you're going to get an issue where you need to figure out where exactly is that happening on the network, Is my issue just in the VPCs? Is it on the instance side is a security group, or is it going on prem? This is something actually embedded within Amazon itself? I mean, I troubleshot an issue for about six months going back and forth with Amazon, and it was the VGW VPN. Because they were auto scaling on two sides, and we ended up having to pull out the Cisco's, and put in Aviatrix so I could just say, " okay, it's fixed," and actually helped the application teams get to that and get it solved. But I'm taking a lot of junior people and getting them through that certification process, so they can understand and see the network, the way I see the network. I mean, look, I've been doing this for 25 years when I got out. When I went in the Marine Corps, that's what I did, and coming out, the network is still the network. But people don't get the same training they got in the 90s. >> Was just so easy, just write some software, and they were, takes care of itself. I know, it's pixie dust.  >> I'll come back to that, I want to come back to that, the problem solved with Amazon, but Toby. >> I think the only thing I have to add to that is that it's always the network's fault. As long as I've been in networking, it's always been the network's fault. I'm even to this day, it's still the network's fault, and part of being a network guy is that you need to prove when it is and when it's not your fault. That means you need to know a little bit about 100 different things, to make that work. >> Now you got a full stack DevOps, you got to know a lot more times another hundred. >> Toby: And the times are changing, yeah. >> This year the Squadron Leader and get that right. What is the Squadron Leader firstly? Describe what it is. >> I think is probably just leading on the network components of it. But I think, from my perspective, when to think about what you asked them was, it's about no issues and no escalations. So of my day is like that, I'm happy to be a squadron leader. >> That is a good outcome, that's a good day. >> Yeah, sure, it is. >> Is there good days? You said you had a good day with Amazon? Jennifer, you mentioned the Amazon, and this brings up a good point, when you have these new waves come in, you have a lot of new things, new use cases. A lot of the finger pointing it's that guy's problem , that girl's problems, so how do you solve that, and how do you get the Young Guns up to speed? Is there training, is it this where the certification comes in? >> This is where the certifications really going to come in. I know when we got together at Reinvent, one of the questions that we had with Steve and the team was, what should our certification look like? Should we just be teaching about what AVH troubleshooting brings to bear, but what should that be like? I think Toby and I were like, No, no, no, no. That's going a little too high, we need to get really low because the better someone can get at actually understanding what's actually happening in the network, and where to actually troubleshoot the problem, how to step back each of those processes. Because without that, it's just a big black box, and they don't know. Because everything is abstracted, in Amazon and in Azure and in Google, is abstracted, and they have these virtual gateways, they have VPNs, that you just don't have the logs on, is you just don't know. So then what tools can you put in front of them of where they can look? Because there are full logs. Well, as long as they turned on the flow logs when they built it, and there's like, each one of those little things that well, if they'd had decided to do that, when they built it, it's there. But if you can come in later to really supplement that with training to actual troubleshoot, and do a packet capture here, as it's going through, then teaching them how to read that even. >> Yeah, Toby, we were talking before we came on up on stage about your career, you've been networking all your time, and then, you're now mentoring a lot of younger people. How is that going? Because the people who come in fresh they don't have all the old war stories, like they don't talk about it, There's never for, I walk in bare feet in the snow when I was your age, I mean, it's so easy now, right, they say. What's your take on how you train the young People. >> So I've noticed two things. One is that they are up to speed a lot faster in generalities of networking. They can tell you what a network is in high school level now, where I didn't learn that til midway through my career, and they're learning it faster, but they don't necessarily understand why it's that way here. Everybody thinks that it's always slash 24 for a subnet, and they don't understand why you can break it down smaller, why it's really necessary. So the ramp up speed is much faster for these guys that are coming in. But they don't understand why and they need some of that background knowledge to see where it's coming from, and why is it important, and that's old guys, that's where we thrive. >> Jennifer, you mentioned you got in from the Marines, it helps, but when you got into networking, what was it like then and compare it now? Because most like we heard earlier static versus dynamic Don't be static is like that. You just set the network, you got a perimeter. >> Yeah, no, there was no such thing. So back in the day, I mean, we had Banyan vines for email, and we had token ring, and I had to set up token ring networks and figure out why that didn't work. Because how many of things were actually sharing it. But then actually just cutting fiber and running fiber cables and dropping them over shelters to plug them in and all crap, they swung it too hard and shattered it and now I got to figure eight Polish this thing and actually should like to see if it works. I mean, that was the network , current cat five cables to run an Ethernet, and then from that I just said, network switches, dumb switches, like those were the most common ones you had. Then actually configuring routers and logging into a Cisco router and actually knowing how to configure that. It was funny because I had gone all the way up, I was the software product manager for a while. So I've gone all the way up the stack, and then two and a half, three years ago, I came across to work with Entity group that became Viqtor Davis. But we went to help one of our customers Avis, and it was like, okay, so we need to fix the network. Okay, I haven't done this in 20 years, but all right, let's get to it. Because it really fundamentally does not change. It's still the network. I mean, I've had people tell me, Well, when we go to containers, we will not have to worry about the network. And I'm like, yeah, you don't I do. >> And that's within programmability is a really interesting, so I think this brings up the certification. What are some of the new things that people should be aware of that come in with the Aviatrix A certification? What are some of the highlights? Can you guys share some of the highlights around the certifications? >> I think some of the importance is that it doesn't need to be vendor specific for network generality or basic networking knowledge, and instead of learning how Cisco does something, or how Palo Alto does something, We need to understand how and why it works as a basic model, and then understand how each vendor has gone about that problem and solved it in a general. That's true in multicloud as well. You can't learn how Cloud networking works without understanding how AWS and Azure and GCP are all slightly the same but slightly different, and some things work and some things don't. I think that's probably the number one take. >> I think having a certification across Clouds is really valuable because we heard the global s eyes as you have a business issues. What does it mean to do that? Is it code, is it networking? Is it configurations of the Aviatrix? what is, he says,the certification but, what is it about the multiCloud that makes it multi networking and multi vendor? >> The easy answer is yes, >> Yes is all of us. >> All of us. So you got to be in general what's good your hands and all You have to be. Right, it takes experience. Because every Cloud vendor has their own certification. Whether that's SOPs and advanced networking and event security, or whatever it might be, yeah, they can take the test, but they have no idea how to figure out what's wrong with that system. The same thing with any certification, but it's really getting your hands in there, and actually having to troubleshoot the problems, actually work the problem, and calm down. It's going to be okay. I mean, because I don't know how many calls I've been on or even had aviators join me on. It's like, okay, so everyone calm down, let's figure out what's happening. It's like, we've looked at that screen three times, looking at it again is not going to solve that problem, right. But at the same time, remaining calm but knowing that it really is, I'm getting a packet from here to go over here, it's not working, so what could be the problem? Actually stepping them through those scenarios, but that's like, you only get that by having to do it, and seeing it, and going through it, and then you get it. >> I have a question, so, I just see it. We started this program maybe six months ago, we're seeing a huge amount of interest. I mean, we're oversubscribed on all the training sessions. We've got people flying from around the country, even with Coronavirus, flying to go to Seattle to go to these events where we're subscribed, is that-- >> A good emerging leader would put there. >> Yeah. So, is that something that you see in your organizations? Are you recommending that to people? Do you see, I mean, I'm just, I guess I'm surprised or not surprised. But I'm really surprised by the demand if you would, of this MultiCloud network certification because there really isn't anything like that. Is that something you guys can comment on? Or do you see the same things in your organization? >> I see from my side, because we operate in a multiCloud environments that really helps and some beneficial for us. >> Yeah, true. I think I would add that networking guys have always needed to use certifications to prove that they know what they know. >> Right. >> It's not good enough to say, Yeah, I know IP addresses or I know how a network works. A couple little check marks or a little letters body writing helps give you validity. So even in our team, we can say, Hey, we're using these certifications to know that you know enough of the basics and enough of the understandings, that you have the tools necessary, right. >> I guess my final question for you guys is, why an ACE certification is relevant, and then second part is share with the live stream folks who aren't yet ACE certified or might want to jump in to be aviatrix certified engineers. Why is it important, so why is it relevant and why should someone want to be a certified aviatrix certified engineer? >> I think my views a little different. I think certification comes from proving that you have the knowledge, not proving that you get a certification to get an army there backwards. So when you've got the training and the understanding and you use that to prove and you can, like, grow your certification list with it, versus studying for a test to get a certification and have no understanding of it. >> Okay, so that who is the right person that look at this and say, I'm qualified, is it a network engineer, is it a DevOps person? What's your view, a little certain. >> I think Cloud is really the answer. It's the, as we talked like the edges getting eroded, so is the network definition getting eroded? We're getting more and more of some network, some DevOps, some security, lots and lots of security, because network is so involved in so many of them. That's just the next progression. >> Do you want to add something there? >> I would say expand that to more automation engineers, because we have those now, so I probably extend it beyond this one. >> Jennifer you want to? >> Well, I think the training classes themselves are helpful, especially the entry level ones for people who may be "Cloud architects" but have never done anything in networking for them to understand why we need those things to really work, whether or not they go through to eventually get a certification is something different. But I really think fundamentally understanding how these things work, it makes them a better architect, makes them better application developer. But even more so as you deploy more of your applications into the Cloud, really getting an understanding, even from people who have traditionally done Onprem networking, they can understand how that's going to work in Cloud. >> Well, I know we've got just under 30 seconds left. I want to get one more question then just one more, for the folks watching that are maybe younger than, that don't have that networking training. From your experiences each of you can answer why should they know about networking, what's the benefit? What's in it for them? Motivate them, share some insights of why they should go a little bit deeper in networking. Stacy, we'll start with you, we'll go then. >> I'll say it's probably fundamental, right? If you want to deliver solutions, networking is the very top. >> I would say if you, fundamental of an operating system running on a machine, how those machines start together is a fundamental changes, something that start from the base and work your way up. >> Jennifer? >> Right, well, I think it's a challenge. Because you've come from top down, now you're going to start looking from bottom up, and you want those different systems to cross-communicate, and say you've built something, and you're overlapping IP space, note that that doesn't happen. But how can I actually make that still operate without having to re IP re platform. Just like those challenges, like those younger developers or assistant engineers can really start to get their hands around and understand those complexities and bring that forward in their career. >> They get to know then how the pipes are working, and they're got to know it--it's the plumbing. >> That's right, >> They got to know how it works, and how to code it. >> That's right. >> Awesome, thank you guys for great insights, ACE Certified Engineers, also known as ACEs, give them a round of applause. (audience clapping) (upbeat music) >> Thank you, okay. All right, that concludes my portion. Thank you, Steve Thanks for having me. >> John, thank you very much, that was fantastic. Everybody round of applause for John Furrier. (audience applauding) Yeah, so great event, great event. I'm not going to take long, we got lunch outside for the people here, just a couple of things. Just to call the action, right? So we saw the ACEs, for those of you out of the stream here, become a certified, right, it's great for your career, it's great for not knowledge, is fantastic. It's not just an aviator's thing, it's going to teach you about Cloud networking, MultiCloud networking, with a little bit of aviatrix, exactly like the Cisco CCIE program was for IP network, that type of the thing, that's number one. Second thing is learning, right? So there's a link up there to join the community. Again like I started this, this is a community, this is the kickoff to this community, and it's a movement. So go to community.avh.com, starting a community of multiCloud. So get get trained, learn. I'd say the next thing is we're doing over 100 seminars across the United States and also starting into Europe soon, we will come out and we'll actually spend a couple hours and talk about architecture, and talk about those beginning things. For those of you on the livestream in here as well, we're coming to a city near you, go to one of those events, it's a great way to network with other people that are in the industry, as well as to start alone and get on that MultiCloud journey. Then I'd say the last thing is, we haven't talked a lot about what Aviatrix does here, and that's intentional. We want you leaving with wanting to know more, and schedule, get with us and schedule a multi hour architecture workshop session. So we sit down with customers, and we talk about where they're at in that journey, and more importantly, where they're going, and define that end state architecture from networking, computer, storage, everything. Everything you've heard today, everybody panel kept talking about architecture, talking about operations. Those are the types of things that we solve, we help you define that canonical architecture, that system architecture, that's yours. So many of our customers, they have three by five, plotted lucid charts, architecture drawings, and it's the customer name slash Aviatrix, network architecture, and they put it on their whiteboard. That's the most valuable thing they get from us. So this becomes their 20 year network architecture drawing that they don't do anything without talking to us and look at that architecture. That's what we do in these multi hour workshop sessions with customers, and that's super, super powerful. So if you're interested, definitely call us, and let's schedule that with our team. So anyway, I just want to thank everybody on the livestream. Thank everybody here. Hopefully it was it was very useful. I think it was, and Join the movement, and for those of you here, join us for lunch, and thank you very much. (audience applauding) (upbeat music)

ladies and gentlemen this is your captain speaking we will soon be taking off on our way to altitude please keep your seatbelts fastened and remain in your seats we will be experiencing turbulence until we are above the clouds ladies and gentlemen we are now cruising at altitude sit back and enjoy the ride [Music] altitude is a community of thought leaders and pioneers cloud architects and enlightened network engineers who have individually and are now collectively leading their own IT teams and the industry on a path to lift cloud networking above the clouds empowering Enterprise IT to architect design and control their own cloud network regardless of the turbulent clouds beneath them it's time to gain altitude ladies and gentlemen Steve Mulaney president and CEO of aviatrix the leader of multi cloud networking [Music] [Applause] all right good morning everybody here in Santa Clara as well as to the what millions of people watching the livestream worldwide welcome to altitude 2020 all right so we've got a fantastic event today really excited about the speakers that we have today and the experts that we have and really excited to get started so one of the things I wanted to just share was this is not a one-time event it's not a one-time thing that we're gonna do sorry for the aviation analogy but you know sherry way aviatrix means female pilot so everything we do as an aviation theme this is a take-off for a movement this isn't an event this is a take-off of a movement a multi-cloud networking movement and community that we're inviting all of you to become part of and-and-and why we're doing that is we want to enable enterprises to rise above the clouds so to speak and build their network architecture regardless of which public cloud they're using whether it's one or more of these public clouds so the good news for today there's lots of good news but this is one good news is we don't have any powerpoint presentations no marketing speak we know that marketing people have their own language we're not using any of that in those sales pitches right so instead what are we doing we're going to have expert panels we've got Simone Rashard Gartner here we've got 10 different network architects cloud architects real practitioners they're going to share their best practices and there are real-world experiences on their journey to the multi cloud so before we start and everybody know what today is in the u.s. it's Super Tuesday I'm not gonna get political but Super Tuesday there was a bigger Super Tuesday that happened 18 months ago and maybe eight six employees know what I'm talking about 18 months ago on a Tuesday every enterprise said I'm gonna go to the cloud and so what that was was the Cambrian explosion for cloud for the price so Frank kibrit you know what a Cambrian explosion is he had to look it up on Google 500 million years ago what happened there was an explosion of life where it went from very simple single-cell organisms to very complex multi-celled organisms guess what happened 18 months ago on a Tuesday I don't really know why but every enterprise like I said all woke up that day and said now I'm really gonna go to cloud and that Cambrian explosion of cloud went meant that I'm moving from very simple single cloud single use case simple environment to a very complex multi cloud complex use case environment and what we're here today is we're gonna go and dress that and how do you handle those those those complexities and when you look at what's happening with customers right now this is a business transformation right people like to talk about transitions this is a transformation and it's actually not just the technology transformation it's a business transformation it started from the CEO and the boards of enterprise customers where they said I have an existential threat to the survival of my company if you look at every industry who they're worried about is not the other 30 year old enterprise what they're worried about is the three year old enterprise that's leveraging cloud that's leveraging AI and that's where they fear that they're going to actually get wiped out right and so because of this existential threat this is CEO lead this is board led this is not technology led it is mandated in the organization's we are going to digitally transform our enterprise because of this existential threat and the movement to cloud is going to enable us to go do that and so IT is now put back in charge if you think back just a few years ago in cloud it was led by DevOps it was led by the applications and it was like I said before their Cambrian explosion is very simple now with this Cambrian explosion and enterprises getting very serious and mission critical they care about visibility they care about control they care about compliance conformance everything governance IT is in charge and and and that's why we're here today to discuss that so what we're going to do today is much of things but we're gonna validate this journey with customers do they see the same thing we're gonna validate the requirements for multi-cloud because honestly I've never met an enterprise that is not going to be multi-cloud many are one cloud today but they all say I need to architect my network for multiple clouds because that's just what the network is there to support the applications and the applications will run and whatever cloud it runs best in and you have to be prepared for that the second thing is is is architecture again with the IT in charge you architecture matters whether it's your career whether it's how you build your house it doesn't matter horrible architecture your life is horrible forever good architecture your life is pretty good so we're gonna talk about architecture and how the most fundamental and critical part of that architecture and that basic infrastructure is the network if you don't get that right nothing works right way more important and compute way more important than storm dense storage network is the foundational element of your infrastructure then we're going to talk about day 2 operations what does that mean well day 1 is one day of your life that's who you wire things up they do and beyond I tell everyone in networking and IT it's every day of your life and if you don't get that right your life is bad forever and so things like operations visibility security things like that how do I get my operations team to be able to handle this in an automated way because it's not just about configuring it in the cloud it's actually about how do I operationalize it and that's a huge benefit that we bring as aviatrix and then the last thing we're going to talk and it's the last panel we have I always say you can't forget about the humans right so all this technology all these things that we're doing it's always enabled by the humans at the end of the day if the humans fight it it won't get deployed and we have a massive skills gap in cloud and we also have a massive skill shortage you have everyone in the world trying to hire cloud network architects right there's just not enough of them going around so at aviatrix as leaders knew we're gonna help address that issue and try to create more people we created a program and we call the ACE program again an aviation theme it stands for aviatrix certified engineer very similar to what Cisco did with CC IES where Cisco taught you about IP networking a little bit of Cisco we're doing the same thing we're gonna teach network architects about multi-cloud networking and architecture and yeah you'll get a little bit of aviatrix training in there but this is the missing element for people's careers and also within their organization so we're gonna we're gonna go talk about that so great great event great show when try to keep it moving I'd next want to introduce my my host he's the best in the business you guys have probably seen him multiple million times he's the co CEO and co-founder of Tube John Fourier okay awesome great great speech they're awesome I totally agree with everything you said about the explosion happening and I'm excited here at the heart of Silicon Valley to have this event it's a special digital event with the cube and aviatrix where we live streaming to millions of people as you said maybe not a million maybe not really take this program to the world this is a little special for me because multi-cloud is the hottest wave and cloud and cloud native networking is fast becoming the key engine of the innovation so we got an hour and a half of action-packed programming we have a customer panel two customer panels before that Gartner is going to come on talk about the industry we have a global system integrators we talk about how they're advising and building these networks and cloud native networking and then finally the Aces the aviatrix certified engineer is gonna talk more about their certifications and the expertise needed so let's jump right in and let's ask someone rashard to come on stage from Gartner we'll check it all up [Applause] [Music] okay so kicking things off certain started gartner the industry experts on cloud really kind of more to your background talk about your background before you got the gardener yeah before because gardener was a chief network architect of a fortune five companies with thousands of sites over the world and I've been doing everything and IT from a C programmer in the 90 to a security architect to a network engineer to finally becoming a network analyst so you rode the wave now you're covering at the marketplace with hybrid cloud and now moving quickly to multi cloud is really I was talking about cloud natives been discussed but the networking piece is super important how do you see that evolving well the way we see Enterprise adapt in cloud first thing you do about networking the initial phases they either go in a very ad hoc way is usually led by non non IT like a shadow whitey or application people or some kind of DevOps team and it's it just goes as it's completely unplanned decreed VP sees left and right with a different account and they create mesh to manage them and their direct connect or Express route to any of them so that's what that's a first approach and on the other side again it within our first approach you see what I call the lift and shift way we see like Enterprise IT trying to basically replicate what they have in a data center in the cloud so they spend a lot of time planning doing Direct Connect putting Cisco routers and f5 and Citrix and any checkpoint Palo Alto divides the data that are sent removing that to that cloud and I ask you the aha moments gonna come up a lot of our panels is where people realize that it's a multi cloud world I mean they either inherit clouds certainly they're using public cloud and on-premises is now more relevant than ever when's that aha moment that you're seeing where people go well I got to get my act together and get on this well the first but even before multi-cloud so these two approach the first one like the adduct way doesn't scale at some point idea has to save them because they don't think about the two they don't think about operations they have a bunch of VPC and multiple clouds the other way that if you do the left and shift wake they cannot take any advantages of the cloud they lose elasticity auto-scaling pay by the drink these feature of agility features so they both realize okay neither of these ways are good so I have to optimize that so I have to have a mix of what I call the cloud native services within each cloud so they start adapting like other AWS constructor is your construct or Google construct then that's I would I call the up optimal phase but even that they they realize after that they are very different all these approaches different the cloud are different identities is completely difficult to manage across clouds I mean for example AWS has accounts there's subscription and in adarand GCP their projects it's a real mess so they realize well I can't really like concentrate used the cloud the cloud product and every cloud that doesn't work so I have I'm doing multi cloud I like to abstract all of that I still wanna manage the cloud from an API to interview I don't necessarily want to bring my incumbent data center products but I have to do that in a more API driven cloud they're not they're not scaling piece and you were mentioning that's because there's too many different clouds yes that's the piece there so what are they doing whether they really building different development teams as its software what's the solution well this the solution is to start architecting the cloud that's the third phase I call that the multi cloud architect phase where they have to think about abstraction that works across cloud fact even across one cloud it might not scale as well if you start having like 10,000 security group in AWS that doesn't scale you have to manage that if you have multiple VPC it doesn't scale you need a third party identity provider so it barely scales within one cloud if you go multiple cloud it gets worse and worse see way in here what's your thoughts I thought we said this wasn't gonna be a sales pitch for aviatrix you just said exactly what we do so anyway I'm just a joke what do you see in terms of where people are in that multi cloud a lot of people you know everyone I talked to started in one cloud right but then they look and they say okay but I'm now gonna move to adjourn I'm gonna move do you see a similar thing well yes they are moving but they're not there's not a lot of application that use a tree cloud at once they move one app in deserve one app in individuals one get happened Google that's what we see so far okay yeah I mean one of the mistakes that people think is they think multi-cloud no one is ever gonna go multi-cloud for arbitrage they're not gonna go and say well today I might go into Azure because I got a better rate of my instance that's never do you agree with that's never going to happen what I've seen with enterprise is I'm gonna put the workload in the app the app decides where it runs best that may be a sure maybe Google and for different reasons and they're gonna stick there and they're not gonna move let me ask you infrastructure has to be able to support from a networking team be able to do that do you agree with that yes I agree and one thing is also very important is connecting to that cloud is kind of the easiest thing so though while I run Network part of the cloud connectivity to the cloud is kind of simple I agree IPSec VP and I reckon Express that's a simple part what's difficult and even a provisioning part is easy you can use terraform and create v pieces and v nets across which we cloud provider right what's difficult is the day-to-day operations so it's what to find a to operations what is that what does that actually mean this is the day-to-day operations after it you know the natural let's add an app let's add a server let's troubleshoot a problem so what so your life something changes how would he do so what's the big concerns I want to just get back to this cloud native networking because everyone kind of knows with cloud native apps are that's been a hot trend what is cloud native networking how do you how do you guys define that because that seems to be the oddest part of the multi-cloud wave that's coming as cloud native networking well there's no you know official garner definition but I can create one on another spot it's do it I just want to leverage the cloud construct and a cloud epi I don't want to have to install like like for example the first version was let's put a virtual router that doesn't even understand and then the cloud environment right if I have if I have to install a virtual machine it has to be cloud aware it has to understand the security group if it's a router it has to be programmable to the cloud API and and understand the cloud environment you know one things I hear a lot from either see Saussure CIOs or CXOs in general is this idea of I'm definitely on going API so it's been an API economy so API is key on that point but then they say okay I need to essentially have the right relationship with my suppliers aka clouds you call it above the clouds so the question is what do i do from an architecture standpoint do I just hire more developers and have different teams because you mentioned that's a scale point how do you solve this this problem of okay I got AWS I got GCP or Azure or whatever do I just have different teams or just expose api's where is that optimization where's the focus well I take what you need from an android point of view is a way a control plane across the three clouds and be able to use the api of the cloud to build networks but also to troubleshoot them and do they to operation so you need a view across a three cloud that takes care of routing connectivity that's you know that's the aviatrix plug of you right there so so how do you see so again your Gartner you you you you see the industry you've been a network architect how do you see this this plane out what are the what are the legacy incumbent client-server on-prem networking people gonna do well these versus people like aviatrix well how do you see that plane out well obviously all the incumbent like Arista cisco juniper NSX right they want to basically do the lift and ship or they want to bring and you know VM I want to bring in a section that cloud they call that NSX everywhere and cisco monks bring you star in the cloud recall that each guy anywhere right so everyone what and and then there's cloud vision for my red star and contrail is in the cloud so they just want to bring the management plain in the cloud but it's still based most of them it's still based on putting a VM them in controlling them right you you extend your management console to the cloud that's not truly cloud native right cloud native you almost have to build it from scratch we like to call that cloud naive clown that close one letter yeah so that was a big con surgeon i reinvent take the tea out of cloud native its cloud naive i went super viral you guys got t-shirts now i know you love it but yeah but that really ultimately is kind of a double-edged sword you got to be you can be naive on the on the architecture side and rolling out but also suppliers are can be naive so how would you define who's naive and who's not well in fact they're evolving as well so for example in cisco you it's a little bit more native than other ones because they're really ACI in the cloud you call you you really like configure api so the cloud and nsx is going that way and so is Arista but they're incumbent they have their own tools it's difficult for them they're moving slowly so it's much easier to start from scratch Avenue like and you know and network happiness started a few years ago there's only really two aviatrix was the first one they've been there for at least three or four years and there's other ones like Al Kyra for example that just started now that doing more connectivity but they want to create an overlay network across the cloud and start doing policies and trying abstracting all the clouds within one platform so I gotta ask you I interviewed an executive at VMware Sanjay Pune and he said to me at RSA last week oh the only b2 networking vendors left Cisco and VMware what's your respect what's your response to that obviously I mean when you have these waves as new brands that emerge like AV X and others though I think there'll be a lot of startups coming out of the woodwork how do you respond to that comment well there's still a data center there's still like a lot of action on campus and there's the one but from the cloud provisioning and clown networking in general I mean they're behind I think you know in fact you don't even need them to start to it you can if you're small enough you can just keep if you're in AWS you can user it with us construct they have to insert themselves I mean they're running behind they're all certainly incumbents I love the term Andy Jesse's that Amazon Web Services uses old guard new guard to talk about the industry what does the new guard have to do the new and new brands that emerge in is it be more DevOps oriented neck Nets a cops is that net ops is the programmability these are some of the key discussions we've been having what's your view on how you see this program their most important part is they have to make the network's simple for the dev teams and from you cannot have that you cannot make a phone call and get it via line in two weeks anymore so if you move to that cloud you have to make the cloud construct as simple enough so that for example a dev team could say okay I'm going to create this VP see but this VP see automatically being your associate to your account you cannot go out on the internet you have to go to the transit VP C so there's a lot of action in terms of the I am part and you have to put the control around them too so to make it as simple as possible you guys both I mean you're the COC aviatrix but also you guys a lot of experience going back to networking going back to I call the OSI mace which for us old folks know that means but you guys know this means I want to ask you the question as you look at the future of networking here a couple of objectives oh the cloud guys they got networking we're all set with them how do you respond to the fact that networking is changing and the cloud guys have their own networking what some of the pain points that's going on premises and these enterprises so are they good with the clouds what needs what are the key things that's going on in networking that makes it more than just the cloud networking what's your take on well I as I said earlier that once you you could easily provision in the cloud you can easily connect to that cloud is when you start troubleshooting application in the cloud and try to scale so this that's where the problem occurs see what you're taking on it and you'll hear from the from the customers that that we have on stage and I think what happens is all the cloud the clouds by definition designed to the 80/20 rule which means they'll design 80% of the basic functionality and they'll lead the 20% extra functionality that of course every enterprise needs they'll leave that to ISVs like aviatrix because why because they have to make money they have a service and they can't have huge instances for functionality that not everybody needs so they have to design to the common and that's they all do it right they have to and then the extra the problem is that can be an explosion that I talked about with enterprises that's holy that's what they need that they're the ones who need that extra 20% so that's that's what I see is is there's always gonna be that extra functionality the in in an automated and simple way that you talked about but yet powerful with up with the visibility and control that they expect of on prep that that's that kind of combination that yin and the yang that people like us are providing some I want to ask you were gonna ask some of the cloud architect customer panels it's the same question this pioneers doing some work here and there's also the laggards who come in behind the early adopters what's gonna be the tipping point what are some of those conversations that the cloud architects are having out there or what's the signs that they need to be on this multi cloud or cloud native networking trend what are some the signals that are going on in their environment what are some of the threshold or things that are going on that there can pay attention to well well once they have application and multiple cloud and they have they get wake up at 2:00 in the morning to troubleshoot them they don't know it's important so I think that's the that's where the robber will hit the road but as I said it's easier to prove it it's okay it's 80s it's easy user transit gateway put a few V pcs and you're done and use create some presents like equinox and do Direct Connect and Express route with Azure that looks simple is the operations that's when they'll realize okay now I need to understand our car networking works I also need a tool that give me visibility and control not button tell me that I need to understand the basic underneath it as well what are some of the day in the life scenarios that you envision happening with multi cloud because you think about what's happening it kind of has that same vibe of interoperability choice multi-vendor because you have multi clouds essentially multi vendor these are kind of old paradigms that we've lived through the client-server and internet working wave what are some of those scenarios of success and that might be possible it would be possible with multi cloud and cloud native networking well I think once you have good enough visibility to satisfy your customers you know not only like to keep the service running an application running but to be able to provision fast enough I think that's what you want to achieve small final question advice for folks watching on the live stream if they're sitting there as a cloud architect or a CXO what's your advice to them right now in this market because honestly public check hybrid cloud they're working on that that gets on-premise is done now multi-class right behind it what's your advice the first thing they should do is really try to understand cloud networking for each of their cloud providers and then understand the limitation and is what their cloud service provider offers enough or you need to look to a third party but you don't look at a third party to start to it especially an incumbent one so it's tempting to say on and I have a bunch of f5 experts nothing against f5 I'm going to bring my five in the cloud when you can use a needle be that automatically understand ease ease and auto-scaling and so on and you understand that's much simpler but sometimes you need you have five because you have requirements you have like AI rules and that kind of stuff that you use for years you cannot do it's okay I have requirement and that net I'm going to use legacy stuff and then you have to start thinking okay what about visibility control about the tree cloud but before you do that you have to understand the limitation of the existing cloud providers so first try to be as native as possible until things don't work after that you can start taking multi-cloud great insight somewhat thank you for coming someone in charge with Gardner thanks for sharing thank you appreciate it [Applause] informatica is known as the leading enterprise cloud data management company we are known for being the top in our industry in at least five different products over the last few years especially we've been transforming into a cloud model which allows us to work better with the trends of our customers in order to see agile and effective in a business you need to make sure that your products and your offerings are just as relevant in all these different clouds than what you're used to and what you're comfortable with one of the most difficult challenges we've always had is that because we're a data company we're talking about data that a customer owns some of that data may be in the cloud some of that data may be on Prem some of them data may be actually in their data center in another region or even another country and having that data connect back to our systems that are located in the cloud has always been a challenge when we first started our engagement with aviatrix we only had one plan that was Amazon it wasn't till later that a jerk came up and all of a sudden we found hey the solution we already had in place for aviatrix already working in Amazon and now works in Missouri as well before we knew it GCP came up but it really wasn't a big deal for us because we already had the same solution in Amazon and integer now just working in GCP by having a multi cloud approach we have access to all three of them but more commonly it's not just one it's actually integrations between multiple we have some data and ensure that we want to integrate with Amazon we have some data in GCP that we want to bring over to a data Lake assure one of the nice things about aviatrix is that it gives a very simple interface that my staff can understand and use and manage literally hundreds of VPNs around the world and while talking to and working with our customers who are literally around the world now that we've been using aviatrix for a couple years we're actually finding that even problems that we didn't realize we had were actually solved even before we came across the problem and it just worked cloud companies as a whole are based on reputation we need to be able to protect our reputation and part of that reputation is being able to protect our customers and being able to protect more importantly our customers data aviatrix has been helpful for us in that we only have one system that can manage this whole huge system in a simple easy direct model aviatrix is directly responsible for helping us secure and manage our customers not only across the world but across multiple clouds users don't have to be VPN or networking experts in order to be able to use the system all the members on my team can manage it all the members regardless of their experience can do different levels of it one of the unexpected two advantages of aviatrix is that I don't have to sell it to my management the fact that we're not in the news at three o'clock in the morning or that we don't have to get calls in the middle of the night no news is good news especially in networking things that used to take weeks to build are done in hours I think the most important thing about a matrix is it provides me consistency aviatrix gives me a consistent model that I can use across multiple regions multiple clouds multiple customers okay welcome back to altitude 2020 for the folks on the livestream I'm John for Steve Mulaney with CEO of aviatrix for our first of two customer panels on cloud with cloud network architects we got Bobby Willoughby they gone Luis Castillo of National Instruments and David should Nick with fact set guys welcome to the stage for this digital event come on up [Music] hey good to see you thank you okay okay customer panelist is my favorite part we get to hear the real scoop we got the gardener giving us the industry overview certainly multi clouds very relevant and cloud native networking is the hot trend with the live stream out there and the digital event so guys let's get into it the journey is you guys are pioneering this journey of multi cloud and cloud native networking and it's soon gonna be a lot more coming so I want to get into the journey what's it been like is it real you got a lot of scar tissue and what are some of the learnings yeah absolutely so multi cloud is whether or not we we accepted as a network engineers is a is a reality like Steve said about two years ago companies really decided to to just to just bite the bullet and and and move there whether or not whether or not we we accept that fact we need to now create a consistent architecture across across multiple clouds and that that is challenging without orchestration layers as you start managing different different tool sets in different languages across different clouds so that's it's really important that to start thinking about that guys on the other panelists here there's different phases of this journey some come at it from a networking perspective some come in from a problem troubleshooting what's what's your experiences yeah so from a networking perspective it's been incredibly exciting it's kind of a once-in-a-generation 'el opportunity to look at how you're building out your network you can start to embrace things like infrastructure as code that maybe your peers on the systems teams have been doing for years but it just never really worked on pram so it's really it's really exciting to look at all the opportunities that we have and then all the interesting challenges that come up that you that you get to tackle an effect said you guys are mostly AWS right yep right now though we are looking at multiple clouds we have production workloads running in multiple clouds today but a lot of the initial work has been with Amazon and you've seen it from a networking perspective that's where you guys are coming at it from yep yeah we evolved more from a customer requirement perspective started out primarily as AWS but as the customer needed more resources to measure like HPC you know as your ad things like that even recently Google at Google Analytics our journey has evolved into mortal multi-cloud environment Steve weigh in on the architecture because this has been the big conversation I want you to lead this second yeah so I mean I think you guys agree the journey you know it seems like the journey started a couple years ago got real serious the need for multi-cloud whether you're there today of course it's gonna be there in the future so that's really important I think the next thing is just architecture I'd love to hear what you you know had some comments about architecture matters it all starts I mean every Enterprise that I talk to maybe talk about architecture and the importance of architecture maybe Bobby it's a particular perspective we sorted a journey five years ago Wow okay and we're just now starting our fourth evolution of our network architect and we'll call it networking security net sec yep adverse adjusters network and that fourth generation or architectures be based primarily upon Palo Alto Networks an aviatrix a matrix doing the orchestration piece of it but that journey came because of the need for simplicity okay I need for multi-cloud orchestration without us having to go and do reprogramming efforts across every cloud as it comes along right I guess the other question I also had around architectures also Louis maybe just talk about I know we've talked a little bit about you know scripting right and some of your thoughts on that yeah absolutely so so for us we started we started creating the network constructs with cloud formation and we've we've stuck with that for the most part what's interesting about that is today on premise we have a lot of a lot of automation around around how we provision networks but cloud formation has become a little bit like the new manual for us so we're now having issues with having to to automate that component and making it consistent with our on-premise architecture making it consistent with Azure architecture and Google cloud so it's really interesting to see to see companies now bring that layer of abstraction that SD when brought to the to the wine side now it's going up into into the into the cloud networking architecture so on the fourth generation of you mentioned you're in the fourth gen architecture what do you guys what have you learned is there any lessons scar tissue what to avoid what worked what was some of the there was a path that's probably the biggest list and there is when you think you finally figured it out you have it right Amazon will change something as you change something you know transit gateways a game changer so in listening to the business requirements is probably the biggest thing we need to do up front but I think from a simplicity perspective like I said we don't want to do things four times we want to do things one time we won't be able to write to an API which aviatrix has and have them do the orchestration for us so that we don't have to do it four times how important is architecture in the progression is it you guys get thrown in the deep end to solve these problems or you guys zooming out and looking at it it's a I mean how are you guys looking at the architecture I mean you can't get off the ground if you don't have the network there so all of those there we've gone through similar evolutions we're on our fourth or fifth evolution I think about what we started off with Amazon without a direct connect gate without a transit Gateway without a lot of the things that are available today kind of the 80/20 that Steve was talking about just because it wasn't there doesn't mean we didn't need it so we needed to figure out a way to do it we couldn't say oh you need to come back to the network team in a year and maybe Amazon will have a solution for it right you need to do it now and in evolve later and maybe optimize or change the way you're doing things in the future but don't sit around and wait you can I'd love to have you guys each individually answer this question for the live stream because it comes up a lot a lot of cloud architects out in the community what should they be thinking about the folks that are coming into this proactively and/or realizing the business benefits are there what advice would you guys give them an architecture what should be they be thinking about and what are some guiding principles you could share so I would start with looking at an architecture model that that can that can spread and and give consistency they're different to different cloud vendors that you will absolutely have to support cloud vendors tend to want to pull you into using their native toolset and that's good if only it was realistic to talk about only one cloud but because it doesn't it's it's it's super important to talk about and have a conversation with the business and with your technology teams about a consistent model so that's the David yeah talking as earlier about day two operations so how do I design how do I do my day one work so that I'm not you know spending eighty percent of my time troubleshooting or managing my network because I'm doing that then I'm missing out on ways that I can make improvements or embrace new technologies so it's really important early on to figure out how do I make this as low maintenance as possible so that I can focus on the things that the team really should be focusing on Bobby your advice the architect I don't know what else I can do that simplicity of operations is key alright so the holistic view of day to operation you mentioned let's can jump in day one is your your your getting stuff set up day two is your life after all right this is kinda what you're getting at David so what does that look like what are you envisioning as you look at that 20 mile stair out post multi-cloud world what are some of the things that you want in a day to operations yeah infrastructure is code is really important to us so how do we how do we design it so that we can fit start making network changes and fitting them into like a release pipeline and start looking at it like that rather than somebody logging into a router CLI and troubleshooting things on in an ad hoc nature so moving more towards the DevOps model is anything on that day - yeah I would love to add something so in terms of day 2 operations you can you can either sort of ignore the day 2 operations for a little while where you get well you get your feet wet or you can start approaching it from the beginning the fact is that the the cloud native tools don't have a lot of maturity in that space and when you run into an issue you're gonna end up having a bad day going through millions and millions of logs just to try to understand what's going on so that's something that that the industry just now is beginning to realize it's it's such a such a big gap I think that's key because for us we're moving to more of an event-driven or operations in the past monitoring got the job done it's impossible to modern monitor something there's nothing there when the event happens all right so the event-driven application and then detect is important yeah I think garden was all about the cloud native wave coming into networking that's gonna be a serious thing I want to get you guys perspectives I know you have different views of how you come into the journey and how you're executing and I always say the beauties in the eye of the beholder and that kind of applies how the networks laid out so Bobby you guys do a lot of high-performance encryption both on AWS and Azure that's kind of a unique thing for you how are you seeing that impact with multi cloud yeah and that's a new requirement for us to where we we have an intern crypt and they they ever get the question should I encryption and I'll encrypt the answer is always yes you should encrypt when you can encrypt for our perspective we we need to migrate a bunch of data from our data centers we have some huge data centers and then getting that data to the cloud is the timely experiencing some cases so we have been mandated that we have to encrypt everything leaving the data center so we're looking at using the aviatrix insane mode appliances to be able to encrypt you know 10 20 gigabits of data as it moves to the cloud itself David you're using terraform you got fire Ned you've got a lot of complexity in your network what do you guys look at the future for yours environment yeah so something exciting that or yeah now is fire net so for our security team they obviously have a lot of a lot of knowledge base around Palo Alto and with our commitments to our clients you know it's it's it's not very easy to shift your security model to a specific cloud vendor right so there's a lot of stuck to compliance of things like that where being able to take some of what you've you know you've worked on for years on Bram and put it in the cloud and have the same type of assurance that things are gonna work and be secure in the same way that they are on prem helps make that journey into the cloud a lot easier and Louis you guys got scripting and get a lot of things going on what's your what's your unique angle on this yeah no absolutely so full disclosure I'm not a not not an aviatrix customer yet it's ok we want to hear the truth that's good Ellis what are you thinking about what's on your mind no really when you when you talk about implementing the tool like this it's really just really important to talk about automation and focus on on value so when you talk about things like and things like so yeah encrypting tunnels and encrypting the paths and those things are it should it should should be second nature really when you when you look at building those backends and managing them with your team it becomes really painful so tools like aviatrix that that add a lot of automation it's out of out of sight out of mind you can focus on the value and you don't have to focus on so I gotta ask you guys I see AV traces here they're they're a supplier to the sector but you guys are customers everyone's pitching you stuff people are not gonna buy my stuff how do you guys have that conversation with the suppliers like the cloud vendors and other folks what's the what's it like where API all the way you got to support this what are some of the what are some of your requirements how do you talk to and evaluate people that walk in and want to knock on your door and pitch you something what's the conversation like um it's definitely it's definitely API driven we we definitely look at the at that the API structure of the vendors provide before we select anything that that is always first in mind and also what a problem are we really trying to solve usually people try to sell or try to give us something that isn't really valuable like implementing a solution on the on the on the cloud isn't really it doesn't really add a lot of value that's where we go David what's your conversation like with suppliers you have a certain new way to do things as as becomes more agile and essentially the networking become more dynamic what are some of the conversation is with the either incumbents or new new vendors that you're having what it what do you require yeah so ease of use is definitely definitely high up there we've had some vendors come in and say you know hey you know when you go to set this up we're gonna want to send somebody on site and they're gonna sit with you for your day to configure it and that's kind of a red flag what wait a minute you know do we really if one of my really talented engineers can't figure it out on his own what's going on there and why is that so you know having having some ease-of-use and the team being comfortable with it and understanding it is really important Bobby how about you I mean the old days was do a bake-off and you know the winner takes all I mean is it like that anymore what's the Volvic bake-off last year first you win so but that's different now because now when you you get the product you can install the product in AWS energy or have it up and running a matter of minutes and so the key is is they can you be operational you know within hours or days instead of weeks but but do we also have the flexibility to customize it to meet your needs could you want to be you won't be put into a box with the other customers we have needs that surpass their cut their needs yeah I almost see the challenge that you guys are living where you've got the cloud immediate value to make an roll-up any solutions but then you have might have other needs so you've got to be careful not to buy into stuff that's not shipping so you're trying to be proactive at the same time deal with what you got I mean how do you guys see that evolving because multi-cloud to me is definitely relevant but it's not yet clear how to implement across how do you guys look at this baked versus you know future solutions coming how do you balance that so again so right now we we're we're taking the the ad hoc approach and and experimenting with the different concepts of cloud and really leveraging the the native constructs of each cloud but but there's a there's a breaking point for sure you don't you don't get to scale this I like like Simone said and you have to focus on being able to deliver a developer they're their sandbox or their play area for the for the things that they're trying to build quickly and the only way to do that is with the with with some sort of consistent orchestration layer that allows you to so you've got a lot more stuff to be coming pretty quickly IDEs area I do expect things to start to start maturing quite quite quickly this year and you guys see similar trend new stuff coming fast yeah part of the biggest challenge we've got now is being able to segment within the network being able to provide segmentation between production on production workloads even businesses because we support many businesses worldwide and and isolation between those is a key criteria there so the ability to identify and quickly isolate those workloads is key so the CIOs that are watching or that are saying hey take that he'll do multi cloud and then you know the bottoms up organization think pause you're kind of like off a little bit it's not how it works I mean what is the reality in terms of implementing you know and as fast as possible because the business benefits are clear but it's not always clear in the technology how to move that fast yeah what are some of the barriers one of the blockers what are the enabler I think the reality is is that you may not think you're multi-cloud but your business is right so I think the biggest barriers there is understanding what the requirements are and how best to meet those requirements in a secure manner because you need to make sure that things are working from a latency perspective that things work the way they did and get out of the mind shift that you know it was a cheery application in the data center it doesn't have to be a Tier three application in the cloud so lift and shift is is not the way to go scale is a big part of what I see is the competitive advantage to allow these clouds and used to be proprietary network stacks in the old days and then open systems came that was a good thing but as clouds become bigger there's kind of an inherent lock in there with the scale how do you guys keep the choice open how're you guys thinking about interoperability what are some of the conversations and you guys are having around those key concepts well when we look at when we look at the moment from a networking perspective it it's really key for you to just enable enable all the all the clouds to be to be able to communicate between them developers will will find a way to use the cloud that best suits their their business team and and like like you said it's whether whether you're in denial or not of the multi cloud fact that your company is in already that's it becomes really important for you to move quickly yeah and a lot of it also hinges on how well is the provider embracing what that specific cloud is doing so are they are they swimming with Amazon or sure and just helping facilitate things they're doing the you know the heavy lifting API work for you or they swimming upstream and they're trying to hack it all together in a messy way and so that helps you you know stay out of the lock-in because they're you know if they're doing if they're using Amazon native tools to help you get where you need to be it's not like Amazon's gonna release something in the future that completely you know makes you have designed yourself into a corner so the closer they're more cloud native they are the more the easier it is to to deploy but you also need to be aligned in such a way that you can take advantage of those cloud native technologies will it make sense tgw is a game-changer in terms of cost and performance right so to completely ignore that would be wrong but you know if you needed to have encryption you know teach Adobe's not encrypted so you need to have some type of a gateway to do the VPN encryption you know so the aviatrix tool give you the beauty of both worlds you can use tgw with a gateway Wow real quick in the last minute we have I want to just get a quick feedback from you guys I hear a lot of people say to me hey the I picked the best cloud for the workload you got and then figure out multi cloud behind the scenes so that seems to be do you guys agree with that I mean is it do I go Mull one cloud across the whole company or this workload works great on AWS that work was great on this from a cloud standpoint do you agree with that premise and then wit is multi clouds did you mall together yeah from from an application perspective it it can be per workload but it can also be an economical decision certain enterprise contracts will will pull you in one direction that add value but the the network problem is still the same doesn't go away yeah yeah I mean you don't want to be trying to fit a square into a round hall right so if it works better on that cloud provider then it's our job to make sure that that service is there and people can use it agree you just need to stay ahead of the game make sure that the network infrastructure is there secure is available and is multi cloud capable yeah I'm at the end of the day you guys just validating that it's the networking game now how cloud storage compute check networking is where the action is awesome thanks for your insights guys appreciate you coming on the panel appreciate thanks thank you [Applause] [Music] [Applause] okay welcome back on the live feed I'm John fritz T Blaney my co-host with aviatrix I'm with the cube for the special digital event our next customer panel got great another set of cloud network architects Justin Smith was aura Justin broadly with Ellie Mae and Amit Oh tree job with Cooper welcome to stage [Applause] all right thank you thank you oK you've got all the cliff notes from the last session welcome rinse and repeat yeah yeah we're going to go under the hood a little bit I think they nailed the what we've been reporting and we've been having this conversation around networking is where the action is because that's the end of the day you got a move a pack from A to B and you get workloads exchanging data so it's really killer so let's get started Amit what are you seeing as the journey of multi cloud as you go under the hood and say okay I got to implement this I have to engineer the network make it enabling make it programmable make it interoperable across clouds I mean that's like I mean almost sounds impossible to me what's your take yeah I mean it's it seems impossible but if you are running an organization which is running infrastructure as a cordon all right it is easily doable like you can use tools out there that's available today you can use third-party products that can do a better job but but put your architecture first don't wait architecture may not be perfect put the best architecture that's available today and be agile to ET rate and make improvements over the time we got to Justin's over here so I have to be careful when I point a question adjusting they both have to answer okay journeys what's the journey been like I mean is there phases we heard that from Gardner people come into multi cloud and cloud native networking from different perspectives what's your take on the journey Justin yeah I mean from Mars like - we started out very much focused on one cloud and as we started doing errands we started doing new products the market the need for multi cloud comes very apparent very quickly for us and so you know having an architecture that we can plug in play into and be able to add and change things as it changes is super important for what we're doing in the space just in your journey yes for us we were very ad hoc oriented and the idea is that we were reinventing all the time trying to move into these new things and coming up with great new ideas and so rather than it being some iterative approach with our deployments that became a number of different deployments and so we shifted that tour and the network has been a real enabler of this is that it there's one network and it touches whatever cloud we want it to touch and it touches the data centers that we need it to touch and it touches the customers that we need it to touch our job is to make sure that the services that are of and one of those locations are available in all of the locations so the idea is not that we need to come up with this new solution every time it's that we're just iterating on what we've already decided to do before we get the architecture section I want to ask you guys a question I'm a big fan of you know let the app developers have infrastructure as code so check but having the right cloud run that workload I'm a big fan of that if it works great but we just heard from the other panel you can't change the network so I want to get your thoughts what is cloud native networking and is that the engine really that's the enabler for this multi cloud trend but you guys taken we'll start with Amit what do you think about that yeah so you are gonna have workloads running in different clouds and the workloads would have affinity to one cloud over other but how you expose that it's matter of how you are going to build your networks how we are going to run security how we are going to do egress ingress out of it so it's the big problem how do you split says what's the solution what's the end the key pain points and problem statement I mean the key pain point for most companies is how do you take your traditional on-premise network and then blow that out to the cloud in a way that makes sense you know IP conflicts you have IP space you pub public eye peas and premise as well as in the cloud and how do you kind of make them a sense of all of that and I think that's where tools like aviatrix make a lot of sense in that space from our site it's it's really simple it's latency and bandwidth and availability these don't change whether we're talking about cloud or data center or even corporate IT networking so our job when when these all of these things are simplified into like s3 for instance and our developers want to use those we have to be able to deliver that and for a particular group or another group that wants to use just just GCP resources these aren't we have to support these requirements and these wants as opposed to saying hey that's not a good idea now our job is to enable them not to disable them do you think you guys think infrastructure as code which I love that I think it's that's the future it is we saw that with DevOps but I just start getting the networking is it getting down to the network portion where it's network as code because storage and compute working really well is seeing all kubernetes on ServiceMaster and network is code reality is it there is it still got work to do it's absolutely there I mean you mentioned net DevOps and it's it's very real I mean in Cooper we build our networks through terraform and on not only just out of fun build an API so that we can consistently build V nets and VPC all across in the same way we get to do it yeah and even security groups and then on top and aviatrix comes in we can peer the networks bridge bridge all the different regions through code same with you guys but yeah about this everything we deploy is done with automation and then we also run things like lambda on top to make changes in real time we don't make manual changes on our network in the data center funny enough it's still manual but the cloud has enabled us to move into this automation mindset and and all my guys that's what they focus on is bringing what now what they're doing in the cloud into the data center which is kind of opposite of what it should be that's full or what it used to be it's full DevOps then yes yeah I mean for us it was similar on premise still somewhat very manual although we're moving more Norton ninja and terraform concepts but everything in the production environment is colored confirmation terraform code and now coming into the datacenter same I just wanted to jump in on a Justin Smith one of the comment that you made because it's something that we always talk about a lot is that the center of gravity of architecture used to be an on-prem and now it's shifted in the cloud and once you have your strategic architecture what you--what do you do you push that everywhere so what you used to see at the beginning of cloud was pushing the architecture on prem into cloud now i want to pick up on what you said to you others agree that the center of architect of gravity is here i'm now pushing what i do in the cloud back into on Prem and wait and then so first that and then also in the journey where are you at from zero to a hundred of actually in the journey to cloud do you 50% there are you 10% yes I mean are you evacuating data centers next year I mean were you guys at yeah so there's there's two types of gravity that you typically are dealing with no migration first is data gravity and your data set and where that data lives and then the second is the network platform that interrupts all that together right in our case the data gravity sold mostly on Prem but our network is now extend out to the app tier that's going to be in cloud right eventually that data gravity will also move to cloud as we start getting more sophisticated but you know in our journey we're about halfway there about halfway through the process we're taking a handle of you know lift and shift and when did that start and we started about three years ago okay okay go by it's a very different story it started from a garage and one hundred percent on the clock it's a business spend management platform as a software-as-a-service one hundred percent on the cloud it was like ten years ago right yes yeah you guys are riding the wave love that architecture Justin I want to ask you Sora you guys mentioned DevOps I mean obviously we saw the huge observability wave which is essentially network management for the cloud in my opinion right yeah it's more dynamic but this is about visibility we heard from the last panel you don't know what's being turned on or turned off from a services standpoint at any given time how is all this playing out when you start getting into the DevOps down well this layer this is the big challenge for all of us as visibility when you talk transport within a cloud you know we very interestingly we have moved from having a backbone that we bought that we owned that would be data center connectivity we now I work for soar as a subscription billing company so we want to support the subscription mindset so rather than going and buying circuits and having to wait three months to install and then coming up with some way to get things connected and resiliency and redundancy I my backbone is in the cloud I use the cloud providers interconnections between regions to transport data across and and so if you do that with their native solutions you you do lose visibility there there are areas in that that you don't get which is why controlling you know controllers and having some type of management plane is a requirement for us to do what we're supposed to do and provide consistency while doing it a great conversation I loved when you said earlier latency bandwidth availability with your sim pop3 things guys SLA I mean you just do ping times are between clouds it's like you don't know what you're getting for round-trip times this becomes a huge kind of risk management black hole whatever you want to call blind spot how are you guys looking at the interconnects between clouds because you know I can see that working from you know ground to cloud I'm per cloud but when you start doing with multi clouds workloads I mean s LA's will be all over the map won't they just inherently but how do you guys view that yeah I think we talked about workload and we know that the workloads are going to be different in different clouds but they are going to be calling each other so it's very important to have that visibility that you can see how data is flowing at what latency and whatever ability is our is there and our authority needs to operate on that so it's so you use the software dashboard look at the times and look at the latency in the old days strong so on open so on you try to figure it out and then your days you have to figure out just what she reinsert that because you're in the middle of it yeah I mean I think the the key thing there is that we have to plan for that failure we have to plan for that latency in our applications that start thinking start tracking in your SLI something you start planning for and you loosely couple these services and a much more micro services approach so you actually can handle that kind of failure or that type of unknown latency and unfortunately the cloud has made us much better at handling exceptions a much better way you guys are all great examples of cloud native from day one and you guys had when did you have the tipping point moment or the Epiphany of saying a multi clouds real I can't ignore it I got to factor it into all my design design principles and and everything you're doing what's it was there a moment was it was it from day one no there were two reasons one was the business so in business there was some affinity to not be in one cloud or to be in one cloud and that drove from the business side so as a cloud architect our responsibility was to support that business and other is the technology some things are really running better in like if you are running dot Network load or you are going to run machine learning or AI so that you have you would have that reference of one cloud over other so it was the bill that we got from AWS I mean that's that's what drives a lot of these conversations is the financial viability of what you're building on top of it which is so we this failure domain idea which is which is fairly interesting is how do I solve or guarantee against a failure domain you have methodologies with you know back-end direct connects or interconnect with GCP all of these ideas are something that you have to take into account but that transport layer should not matter to whoever we're building this for our job is to deliver the frames in the packets what that flows across how you get there we want to make that seamless and so whether it's a public internet API call or it's a back-end connectivity through Direct Connect it doesn't matter it just has to meet a contract that you signed with your application folks yeah that's the availability piece just in your thoughts on anything any common uh so actually a multi clouds become something much more recent in the last six to eight months I'd say we always kind of had a very much an attitude of like moving to Amazon from our private cloud is hard enough why complicate it further but the realities of the business and as we start seeing you know improvements in Google and Asia and different technology spaces the need for multi cloud becomes much more important as well as our acquisition strategies I matured we're seeing that companies that used to be on premise that we typically acquire are now very much already on a cloud and if they're on a cloud I need to plug them into our ecosystem and so that's really change our multi cloud story in a big way I'd love to get your thoughts on the clouds versus the clouds because you know you compare them Amazon's got more features they're rich with features I see the bills are how could people using them but Google's got a great network Google's networks pretty damn good and then you got a sure what's the difference between the clouds who with they've evolved something whether they peak in certain areas better than others what what are the characteristics which makes one cloud better do they have a unique feature that makes as you're better than Google and vice versa what do you guys think about the different clouds yeah to my experience I think there is approaches different in many places Google has a different approach very DevOps friendly and you can run your workload like the your network and spend regions time I mean but our application ready to accept that MS one is evolving I mean I remember 10 years back Amazon's Network was a flat network we will be launching servers and 10.0.0.0 so the VP sees concept came out multi-account came out so they are evolving as you are at a late start but because they have a late start they saw the pattern and they they have some mature set up on the yeah I think they're all trying to say they're equal in their own ways I think they all have very specific design philosophies that allow them to be successful in different ways and you have to kind of keep that in mind as you architectural solution for example amazon has a very much a very regional affinity they don't like to go cross region in their architecture whereas Google is very much it's a global network we're gonna think about as a global solution I think Google also has advantages its third to market and so has seen what Asia did wrong it seemed with AWS did wrong and it's made those improvements and I think that's one of their big advantage at great scale to Justin thoughts on the cloud so yeah Amazon built from the system up and Google built from the network down so their ideas and approaches are from a global versus or regional I agree with you completely that that is the big number one thing but the if you look at it from the outset interestingly the inability or the ability for Amazon to limit layer 2 broadcasting and and what that really means from a VPC perspective changed all the routing protocols you can use all the things that we have built inside of a data center to provide resiliency and and and make things seamless to users all of that disappeared and so because we had to accept that at the VPC level now we have to accept it at the LAN level Google's done a better job of being able to overcome those things and provide those traditional Network facilities to us just great panel can go all day here's awesome so I heard we could we'll get to the cloud native naive questions so kind of think about what's not even what's cloud is that next but I got to ask you had a conversation with a friend he's like Wayne is the new land so if you think about what the land was at a datacenter when is the new link you could talking about the cloud impact so that means st when the old st way is kind of changing into the new land how do you guys look at that because if you think about it what lands were for inside a premises was all about networking high-speed but now when you take the win and make it essentially a land do you agree with that and how do you view this trend and is it good or bad or is it ugly and what's what you guys take on this yeah I think it's a it's a thing that you have to work with your application architect so if you are managing networks and if you are a sorry engineer you need to work with them to expose the unreliability that would bring in so the application has to hand a lot of this the difference in the latencies and and the reliability has to be worked through the application there Lanois same concept is that BS I think we've been talking about for a long time the erosion of the edge and so is this is just a continuation of that journey we've been on for the last several years as we get more and more cloud native and we start about API is the ability to lock my data in place and not be able to access it really goes away and so I think this is just continuation that thing I think it has challenges we start talking about weighing scale versus land scale the tooling doesn't work the same the scale of that tooling is much larger and the need to automation is much much higher in a way and than it was in a land that's where is what you're seeing so much infrastructure as code yeah yes so for me I'll go back again to this its bandwidth and its latency right that bet define those two land versus win but the other thing that's comes up more and more with cloud deployments is where is our security boundary and where can I extend this secure aware appliance or set of rules to to protect what's inside of it so for us we're able to deliver vr af-s or route forwarding tables for different segments wherever we're at in the world and so they're they're trusted to talk to each other but if they're gonna go to someplace that's outside of their their network then they have to cross a security boundary and where we enforce policy very heavily so for me there's it's not just land when it's it's how does environment get to environment more importantly that's a great point and security we haven't talked to yet but that's got to be baked in from the beginning this architecture thoughts on security are you guys are dealing with it yeah start from the base have apt to have security built in have TLS have encryption on the data I transit data at rest but as you bring the application to the cloud and they are going to go multi-cloud talking to over the Internet in some places well have apt web security I mean I mean our principles day Security's day zero every day and so we we always build it into our design build into our architecture into our applications it's encrypt everything it's TLS everywhere it's make sure that that data is secured at all times yeah one of the cool trends at RSA just as a side note was the data in use encryption piece which is a homomorphic stuff is interesting all right guys final question you know we heard on the earlier panel was also trending at reinvent we take the tea out of cloud native it spells cloud naive okay they got shirts now aviatrix kind of got this trend going what does that mean to be naive so if you're to your peers out there watching a live stream and also the suppliers that are trying to supply you guys with technology and services what's naive look like and what's native look like when is someone naive about implementing all this stuff so for me it's because we are in hundred-percent cloud for us it's main thing is ready for the change and you will you will find new building blocks coming in and the network design will evolve and change so don't be naive and think that it's static you wall with the change I think the big naivety that people have is that well I've been doing it this way for 20 years and been successful it's going to be successful in cloud the reality is that's not the case you have to think some of the stuff a little bit differently and you need to think about it early enough so that you can become cloud native and really enable your business on cloud yeah for me it's it's being open minded right the the our industry the network industry as a whole has been very much I am smarter than everybody else and we're gonna tell everybody how it's going to be done and we had we fell into a lull when it came to producing infrastructure and and and so embracing this idea that we can deploy a new solution or a new environment in minutes as opposed to hours or weeks or four months in some cases is really important and and so you know it's are you being closed-minded native being open minded exactly and and it took a for me it was that was a transformative kind of where I was looking to solve problems in a cloud way as opposed to looking to solve problems in this traditional old-school way all right I know we're out of time but I ask one more question so you guys so good it could be a quick answer what's the BS language when you the BS meter goes off when people talk to you about solutions what's the kind of jargon that you hear that's the BS meter going off what are people talking about that in your opinion you here you go that's total BS but what triggers use it so that I have two lines out of movies that are really I can if I say them without actually thinking them it's like 1.21 jigowatts are you out of your mind from Back to the Future right somebody's getting a bang and then and then Martin Mull and and Michael Keaton and mr. mom when he goes to 22 21 whatever it takes yeah those two right there if those go off in my mind somebody's talking to me I know they're full of baloney so a lot of speech would be a lot of speeds and feeds a lot of data did it instead of talking about what you're actually doing and solutioning for you're talking about well I does this this this and any time I start seeing the cloud vendor start benchmarking against each other it's your workload is your workload you need to benchmark yourself don't don't listen to the marketing on that that's that's all what triggers you and the bsp I think if somebody explains you and not simple they cannot explain you in simplicity then that's good all right guys thanks for the great insight great time how about a round of applause DX easy solutions integrating company than we service customers from all industry verticals and we're helping them to move to the digital world so as a solutions integrator we interface with many many customers that have many different types of needs and they're on their IT journey to modernize their applications into the cloud so we encounter many different scenarios many different reasons for those migrations all of them seeking to optimize their IT solutions to better enable their business we have our CPS organization it's cloud platform services we support AWS does your Google Alibaba corkle will help move those workloads to wherever it's most appropriate no one buys the house for the plumbing equally no one buys the solution for the networking but if the plumbing doesn't work no one likes the house and if this network doesn't work no one likes a solution so network is ubiquitous it is a key component of every solution we do the network connectivity is the lifeblood of any architecture without network connectivity nothing works properly planning and building a scalable robust network that's gonna be able to adapt with the application needs critical when encountering some network design and talking about speed the deployment aviatrix came up in discussion and we then further pursued an area DHT products have incorporated aviatrix is part of a new offering that we are in the process of developing that really enhances our ability to provide cloud connectivity for the Lyons cloud connectivity is a new line of networking services so we're getting into as our clients moving the hybrid cloud networking it is much different than our traditional based services and aviatrix provides a key component in that service before we found aviatrix we were using just native peering connections but there wasn't a way to visualize all those peering connections and with multiple accounts multiple contacts for security with a VA Church were able to visualize those different peering connections of security groups it helped a lot especially in areas of early deployment scenarios were quickly able to then take those deployment scenarios and turn them into scripts that we can then deploy repeatedly their solutions were designed to work with the cloud native capabilities first and where those cloud native capabilities fall short they then have solution sets that augment those capabilities I was pleasantly surprised number one with the aviatrix team as a whole and their level of engagement with us you know we weren't only buying the product we were buying a team that came on board to help us implement and solution that was really good to work together to learn both what aviatrix had to offer as well as enhancements that we had to bring that aviatrix was able to put into their product and meet our needs even better aviatrix was a joy to find because they really provided us the technology that we needed in order to provide multi cloud connectivity that really added to the functionality that you can't get from the basically providing services we're taking our customers on a journey to simplify and optimize their IT maybe Atrix certainly has made my job much easier okay welcome back to altitude 2020 for the digital event for the live feed welcome back I'm John Ford with the cube with Steve Mulaney CEO aviatrix for the next panel from global system integrators the folks who are building and working with folks on their journey to multi cloud and cloud native networking we've got a great panel George Buckman with dxc and Derek Monahan with wwt welcome to the stage [Applause] [Music] okay you guys are the ones out there advising building and getting down and dirty with multi cloud and cloud native network and we just heard from the customer panel you can see the diversity of where people come in to the journey of cloud it kind of depends upon where you are but the trends are all clear cloud native networking DevOps up and down the stack this has been the main engine what's your guys take of the disk Jerry to multi cloud what do you guys seeing yeah it's it's critical I mean we're seeing all of our enterprise customers enter into this they've been through the migrations of the easy stuff you know now they're trying to optimize and get more improvement so now the tough stuffs coming on right and you know they need their data processing near where their data is so that's driving them to a multi cloud environment okay we heard some of the edge stuff I mean you guys are exactly you've seen this movie before but now it's a whole new ballgame what's your take yeah so I'll give you a hint so our practice it's not called the cloud practice it's the multi cloud practice and so if that gives you a hint of how we approach things it's very consultative and so when we look at what the trends are let's look a little year ago about a year ago we're having conversations with customers let's build a data center in the cloud let's put some VP C's let's throw some firewalls with some DNS and other infrastructure out there and let's hope it works this isn't a science project so what we're trying to see is customers are starting to have more of a vision and we're helping with that consultative nature but it's totally based on the business and you got to start understanding how the lines of business are using the and then we evolved into the next journey which is a foundational approach to what are some of the problem statement customers are solving when they come to you what are the top things that are on their my house or the ease of use of Julie all that stuff but what specifically they digging into yeah so complexity I think when you look at a multi cloud approach in my view is network requirements are complex you know I think they are but I think the approach can be let's simplify that so one thing that we try to do this is how we talk to customers is let's just like you simplify an aviatrix simplifies the automation orchestration of cloud networking we're trying to simplify the design the planning implementation of infrastructure across multiple workloads across multiple platforms and so the way we do it is we sit down we look at not just use cases and not just the questions in common we tis anticipate we actually build out based on the business and function requirements we build out a strategy and then create a set of documents and guess what we actually build in the lab and that lab that we platform we built proves out this reference architecture actually works absolutely we implement similar concepts I mean we they're proven practices they work great so well George you mentioned that the hard part's now upon us are you referring to networking what is specifically were you getting at Terrance's the easy parts done now so for the enterprises themselves migrating their more critical apps or more difficult apps into the environments you know they've just we've just scratched the surface I believe on what enterprises are doing to move into the cloud to optimize their environments to take advantage of the scale and speed to deployment and to be able to better enable their businesses so they're just now really starting the - so do you get you guys see what I talked about them in terms of their Cambrian explosion I mean you're both monster system integrators with you know top fortune enterprise customers you know really rely on you for for guidance and consulting and so forth and boy they're networks is that something that you you've seen I mean does that resonate did you notice a year and a half ago and all of a sudden the importance of cloud for enterprise shoot up yeah I mean we're seeing it not okay in our internal environment as you know we're a huge company or as customers so we're experiencing that internal okay and every one of our other customers so I have another question oh but I don't know the answer to this and the lawyer never asks a question that you don't know the answer to but I'm gonna ask it anyway DX c + w WT massive system integrators why aviatrix yep so great question Steve so I think the way we approach things I think we have a similar vision a similar strategy how you approach things how we approach things that world by technology number one we want to simplify the complexity and so that's your number one priorities let's take the networking let's simplify it and I think part of the other point I'm making is we have we see this automation piece as not just an afterthought anymore if you look at what customers care about visibility and automation is probably the top three maybe the third on the list and I think that's where we see the value and I think the partnership that we're building and what I would I get excited about is not just putting yours in our lab and showing customers how it works is Co developing a solution with you figuring out hey how can we make this better right visibility's a huge thing jump in security alone network everything's around visibility what automation do you see happening in terms of progression order of operations if you will it's a low-hanging fruit what are people working on now what are what are some of the aspirational goals around when you start thinking about multi cloud and automation yep so I wanted to get back to answer that question I want to answer your question you know what led us there and why aviatrix you know in working some large internal IT projects and and looking at how we were gonna integrate those solutions you know we like to build everything with recipes where network is probably playing catch-up in the DevOps world but with a DevOps mindset looking to speed to deploy support all those things so when you start building your recipes you take a little of this a little of that and you mix it all together well when you look around you say wow look there's this big bag of a VHS let me plop that in that solves a big part of my problems that I have to speed to integrate speed to deploy and the operational views that I need to run this so that was 11 years about reference architectures yeah absolutely so you know they came with a full slate of reference textures already the out there and ready to go that fit our needs so it's very very easy for us to integrate those into our recipes what do you guys think about all the multi vendor interoperability conversations that have been going on choice has been a big part of multi-cloud in terms of you know customers want choice they didn't you know they'll put a workload in the cloud that works but this notion of choice and interoperability is become a big conversation it is and I think our approach and that's why we talk to customers is let's let's speed and be risk of that decision making process and how do we do that because the interoperability is key you're not just putting it's not just a single vendor we're talking you know many many vendors I mean think about the average number of cloud application as a customer uses a business and enterprise business today you know it's it's above 30 it's it's skyrocketing and so what we do and we look at it from an interoperability approach is how do things interoperate we test it out we validate it we build a reference architecture it says these are the critical design elements now let's build one with aviatrix and show how this works with aviatrix and I think the the important part there though is the automation piece that we add to it in visibility so I think the visibility is what's what I see lacking across the industry today and the cloud needed that's been a big topic okay in terms of aviatrix as you guys see them coming in they're one of the ones that are emerging and the new brands emerging but multi-cloud you still got the old guard incumbents with huge footprints how our customers dealing with that that kind of component and dealing with both of them yeah I mean where we have customers that are ingrained with a particular vendor and you know we have partnerships with many vendors so our objective is to provide the solution that meets that client and you they all want multi vendor they all want interoperability correct all right so I got to ask you guys a question while we were defining day two operations what does that mean I mean you guys are looking at the big business and technical components of architecture what does day to Operations mean what's the definition of that yeah so I think from our perspective my experience we you know day to operations whether it's it's not just the you know the orchestration piece and setting up and let it a lot of automate and have some you know change control you're looking at this from a data perspective how do I support this ongoing and make it easy to make changes as we evolve the the the cloud is very dynamic the the nature of how the fast is expanding the number of features is astonish trying to keep up to date with a number of just networking capabilities and services that are added so I think day to operation starts with a fundable understanding of you know building out supporting a customer's environments and making it the automation piece easy from from you know a distance I think yeah and you know taking that to the next level of being able to enable customers to have catalog items that they can pick and choose hey I need this network connectivity from this cloud location back to this on pram and being able to have that automated and provisioned just simply by ordering it for the folks watching out there guys take a minute to explain as you guys are in the trenches doing a lot of good work what are some of the engagement that you guys get into how does that progress what is that what's what happens do they call you up and say hey I need some multi-cloud or you're already in there I mean take us through why how someone can engage to use a global si to come in and make this thing happen what's looks like typical engagement look like yeah so from our perspective we typically have a series of workshops in a methodology that we kind of go along the journey number one we have a foundational approach and I don't mean foundation meaning the network foundation that's a very critical element we got a factor in security we've got a factor in automation so we think about foundation we do a workshop that starts with education a lot of times we'll go in and we'll just educate the customer what is VP she's sharing you know what is a private Lincoln or how does that impact your business we have customers I want to share services out in an ecosystem with other customers and partners well there's many ways to accomplish that so our goal is to you know understand those requirements and then build that strategy with them thoughts Georgia yeah I mean I'm one of the guys that's down in the weeds making things happen so I'm not the guy on the front line interfacing with the customers every day but we have a similar approach you know we have a consulting practice that will go out and and apply their practices to see what those and when do you parachute in yeah and when I then is I'm on the back end working with our offering development leads for the networking so we understand or seeing what customers are asking for and we're on the back end developing the solutions that integrate with our own offerings as well as enable other customers to just deploy quickly to beep their connectivity needs it so the patterns are similar right final question for you guys I want to ask you to paint a picture of what success looks like and you know the name customers didn't forget in reveal kind of who they are but what does success look like in multi-cloud as you paint a picture for the folks here and watching on the live stream it's someone says hey I want to be multi-cloud I got to have my operations agile I want full DevOps I want programmability security built in from day zero what does success look like yeah I think success looks like this so when you're building out a network the network is a harder thing to change than some other aspects of cloud so what we think is even if you're thinking about that second cloud which we have most of our customers are on to public clouds today they might be dabbling in that as you build that network foundation that architecture that takes in consideration where you're going and so once we start building that reference architecture out that shows this is how to sit from a multi cloud perspective not a single cloud and let's not forget our branches let's not forget our data centers let's not forget how all this connects together because that's how we define multi-cloud it's not just in the cloud it's on Prem and it's off from and so collectively I think the key is also is that we provide them an hld you got to start with a high level design that can be tweaked as you go through the journey but you got to give a solid structural foundation and that that networking which we think most customers think as not not the network engineers but as an afterthought we want to make that the most critical element before you start the journey Jorge from your seed how do you success look for you so you know it starts out on these journeys often start out people not even thinking about what is gonna happen what what their network needs are when they start their migration journey to the cloud so I want this success to me looks like them being able to end up not worrying about what's happening in the network when they move to the cloud good point guys great insight thanks for coming on share and pen I've got a round of applause the global system integrators Hey [Applause] [Music] okay welcome back from the live feed I'm chef for with the cube Steve Eleni CEO of aviatrix my co-host our next panel is the aviatrix certified engineers also known as aces this is the folks that are certified their engineering they're building these new solutions please welcome Toby Foster min from Attica Stacy linear from Teradata and Jennifer Reid with Victor Davis to the stage I was just gonna I was just gonna rip you guys see where's your jackets and Jen's got the jacket on okay good love the aviatrix aces pile of gear they're above the clouds towards a new heights that's right so guys aviatrix aces love the name I think it's great certified this is all about getting things engineered so there's a level of certification I want to get into that but first take us through the day in the life of an ace and just to point out Stacey's a squad leader so he's like a Squadron Leader Roger and leader yeah Squadron Leader so he's got a bunch of aces underneath him but share your perspective day-in-the-life Jennifer will start with you sure so I have actually a whole team that works for me both in the in the North America both in the US and in Mexico and so I'm eagerly working to get them certified as well so I can become a squad leader myself but it's important because one of the the critical gaps that we've found is people having the networking background because they're you graduate from college and you have a lot of computer science background you can program you've got Python but now working in packets they just don't get and so just taking them through all the processes that it's really necessary to understand when you're troubleshooting is really critical mm-hmm and because you're gonna get an issue where you need to figure out where exactly is that happening on the network you know is my my issue just in the VP C's and on the instance side is a security group or is it going on print and this is something actually embedded within Amazon itself I mean I should troubleshot an issue for about six months going back and forth with Amazon and it was the vgw VPN because they were auto-scaling on two sides and we ended up having to pull out the Cisco's and put in aviatrix so I could just say okay it's fixed and I actually actually helped the application teams get to that and get it solved yeah but I'm taking a lot of junior people and getting them through that certification process so they can understand and see the network the way I see the network I mean look I've been doing this for 25 years when I got out when I went in the Marine Corps that's what I did and coming out the network is still the network but people don't get the same training they get they got in the 90s it's just so easy just write some software they work takes care of itself yes he'll be we'll come back to that I want to come back to that problem solve with Amazon but Toby I think the only thing I have to add to that is that it's always the network fault as long as I've been in network have always been the network's fault sure and I'm even to this day you know it's still the network's fault and part of being a network guy is that you need to prove when it is and when it's not your fault and that means you need to know a little bit about a hundred different things to make that and now you've got a full stack DevOps you got to know a lot more times another hundred and these times are changing they see your squadron leader I get that right what is what is a squadron leader first can you describe what it is I think it probably just leading all the network components of it but are they from my perspective when to think about what you asked them was it's about no issues and no escalation soft my day is like that's a good outcome that's a good day it's a good day Jennifer you mentioned the Amazon thing this brings up a good point you know when you have these new waves come in you have a lot of new things newly use cases a lot of the finger-pointing it's that guys problem that girls problem so what is how do you solve that and how do you get the young guns up to speed is there training is that this is where the certification comes in those where the certification is really going to come in I know when we we got together at reinvent one of the the questions that that we had with Stephen the team was what what should our certification look like you know she would just be teaching about what aviatrix troubleshooting brings to bear but what should that be like and I think Toby and I were like no no no that's going a little too high we need to get really low because the the better someone can get at actually understanding what actually happening in the network and and where to actually troubleshoot the problem how to step back each of those processes because without that it's just a big black box and they don't know you know because everything is abstracted in Amazon Internet and Azure and Google is substracted and they have these virtual gateways they have VPNs that you just don't have the logs on it's you just don't know and so then what tools can you put in front of them of where they can look because there are full logs well as long as they turned on the flow logs when they built it you know and there's like each one of those little things that well if they'd had decided to do that when they built it it's there but if you can come in later to really supplement that with training to actual troubleshoot and do a packet capture here as it's going through then teaching them how to read that even yeah Toby we were talking before he came on up on stage about your career you've been networking all your time and then you know you're now mentoring a lot of younger people how is that going because the people who come in fresh they don't have all the old war stories they don't know you talk about you know that's dimmer fault I walk in Mayr feet in the snow when I was your age I mean it's so easy now right they say what's your take on how you train the young P so I've noticed two things one is that they are up to speed a lot faster in generalities of networking they can tell you what a network is in high school level now where I didn't learn that too midway through my career and they're learning it faster but they don't necessarily understand why it's that way or you know everybody thinks that it's always slash 24 for a subnet and they don't understand why you can break it down smaller why it's really necessary so the the ramp up speed is much faster for these guys that are coming in but they don't understand why and they need some of that background knowledge to see where it's coming from and why is it important and that's old guys that's where we thrive Jennifer you mentioned you you got in from the Marines health spa when you got into networking how what was it like then and compare it now most like we've heard earlier static versus dynamic don't be static cuz back then you just said the network you got a perimeter yeah no there was no such thing ya know so back in the day I mean I mean we had banyan vines for email and you know we had token ring and I had to set up token ring networks and figure out why that didn't work because how many of things were actually sharing it but then actually just cutting fiber and running fiber cables and dropping them over you know shelters to plug them in and oh crap they swung it too hard and shattered it now I gotta be great polished this thing and actually shoot like to see if it works I mean that was the network current five cat 5 cables to run an Ethernet you know and then from that just said network switches dumb switches like those were the most common ones you had then actually configuring routers and you know logging into a Cisco router and actually knowing how to configure that and it was funny because I had gone all the way up and was a software product manager for a while so I've gone all the way up the stack and then two and a half three years ago I came across to to work with entity group that became Victor Davis but we went to help one of our customers Avis and it was like okay so we need to fix the network okay I haven't done this in 20 years but all right let's get to it you know because it really fundamentally does not change it's still the network I mean I've had people tell me well you know when we go to containers we will not have to worry about the network and I'm like yeah you don't I do and then with this within the program abilities it really interesting so I think this brings up the certification what are some of the new things that people should be aware of that come in with the aviatrix ace certification what are some of the highlights can you guys share some of the some of the highlights around the certifications I think some of the importance is that it's it doesn't need to be vendor specific for network generality or basic networking knowledge and instead of learning how Cisco does something or how Palo Alto does something we need to understand how and why it works as a basic model and then understand how each vendor has gone about that problem and solved it in a general that's true in multi cloud as well you can't learn how cloud networking works without understanding how AWS integer and GCP are all slightly the same but slightly different and some things work and some things don't I think that's probably the number one take I think having a certification across clouds is really valuable because we heard the global si you help the business issues what does it mean to do that is it code is that networking is it configuration is that aviatrix what is the amine oxy aviatrix is a certification but what is it about the multi cloud that makes it multi networking and multi vendor and easy answer is yes so you got to be a general let's go to your hands and all you have to be it takes experience because it's every every cloud vendor has their own certification whether that's hops and [Music] advanced networking and advanced security or whatever it might be yeah they can take the test but they have no idea how to figure out what's wrong with that system and the same thing with any certification but it's really getting your hands in there and actually having to troubleshoot the problems you know actually work the problem you know and calm down it's going to be okay I mean because I don't know how many calls I've been on or even had aviatrix join me on it's like okay so everyone calm down let's figure out what's happening it's like we've looked at that screen three times looking at it again it's not going to solve that problem right but at the same time you know remaining calm but knowing that it really is I'm getting a packet from here to go over here it's not working so what could be the problem you know and actually stepping them through those scenarios but that's like you only get that by having to do it you know and seeing it and going through it and then I have a question so we you know I just see it we started this program maybe six months ago we're seeing a huge amount of interest I mean we're oversubscribed on all the training sessions we've got people flying from around the country even with coronavirus flying to go to Seattle to go to these events were oversubscribed a good is that watching leader would put there yeah something that you see in your organizations are you recommending that to people do you see I mean I'm just I would guess I'm surprised I'm not surprised but I'm really surprised by the demand if you would of this multi-cloud network certification because it really isn't anything like that is that something you guys can comment on or do you see the same things in your organization's I say from my side because we operate in the multi cloud environment so it really helps an official for us I think I would add that networking guys have always needed to use certifications to prove that they know what they know it's not good enough to say yeah I know IP addresses or I know how a network works and a couple little check marks or a little letters buying helps give you validity so even in our team we can say hey you know we're using these certifications to know that you know enough of the basics enough of the understandings that you have the tools necessary right so okay I guess my final question for you guys is why an eighth certification is relevant and then second part is share what the livestream folks who aren't yet a certified or might want to jump in to be AVH or certified engineers why is it important so why is it relevant and why shouldn't someone want to be an ace-certified I'm used to right engineer I think my views a little different I think certification comes from proving that you have the knowledge not proving that you get a certification to get no I mean they're backwards so when you've got the training and the understanding and the you use that to prove and you can like grow your certification list with it versus studying for a test to get a certification and have no understanding it okay so that who is the right person that look at this is saying I'm qualified is it a network engineer is it a DevOps person what's your view you know is it a certain you know I think cloud is really the answer it's the as we talked like the edge is getting eroded so is the network definition getting eroded we're getting more and more of some network some DevOps some security lots and lots of security because network is so involved in so many of them that's just the next progression I don't say I expend that to more automation engineers because we have those nails probably well I think that the training classes themselves are helpful especially the entry-level ones for people who may be quote-unquote cloud architects but I've never done anything and networking for them to understand why we need those things to really work whether or not they go through to eventually get a certification is something different but I really think fundamentally understanding how these things work it makes them a better architect makes some better application developer but even more so as you deploy more of your applications into the cloud really getting an understanding even from our people who've tradition down on prime networking they can understand how that's going to work in the cloud too well I know we got just under 30 seconds left but I want to get one more question than just one more for the folks watching that are you may be younger that don't have that networking training from your experiences each of you can answer why is it should they know about networking what's the benefit what's in it for them motivate them share some insights and why they should go a little bit deeper in networking Stacey we'll start with you we'll go down let's say it's probably fundamental right if you want to deliver solutions no we're going use the very top I would say if you fundamental of an operating system running on a machine how those machines talk together as a fundamental change is something that starts from the base and work your way up right well I think it's a challenge because you've come from top-down now you're gonna start looking from bottom up and you want those different systems to cross communicate and say you've built something and you're overlapping IP space not that that doesn't happen but how can I actually make that still operate without having to reappear e-platform it's like those challenges like those younger developers or sis engineers can really start to get their hands around and understand those complexities and bring that forward in their career they got to know the how the pipes are working you guys know what's going some plumbing that's right and they gotta know how it works I had a code it it's right awesome thank you guys for great insights ace certain ABS your certified engineers also known as aces give a round of applause thank you okay all right that concludes my portion thank you Steve thanks for have Don thank you very much that was fantastic everybody round of applause for John for you yeah so great event great event I'm not gonna take long we got we've got lunch outside for that for the people here just a couple of things just call to action right so we saw the aces you know for those of you out on the stream here become a certified right it's great for your career it's great for not knowledge is is fantastic it's not just an aviatrix thing it's gonna teach you about cloud networking multi-cloud networking with a little bit of aviatrix exactly what the Cisco CCIE program was for IP network that type of the thing that's number one second thing is is is is learn right so so there's a there's a link up there for the four to join the community again like I started this this is a community this is the kickoff to this community and it's a movement so go to what a v8 community aviatrix comm starting a community a multi cloud so you know get get trained learn I'd say the next thing is we're doing over a hundred seminars in across the United States and also starting into Europe soon will come out and will actually spend a couple hours and talk about architecture and talk about those beginning things for those of you on the you know on the livestream in here as well you know we're coming to a city near you go to one of those events it's a great way to network with other people that are in the industry as well as to start to learn and get on that multi-cloud journey and then I'd say the last thing is you know we haven't talked a lot about what aviatrix does here and that's intentional we want you you know leaving with wanting to know more and schedule get with us in schedule a multi our architecture workshop session so we we sit out with customers and we talk about where they're at in that journey and more importantly where they're going and define that end state architecture from networking compute storage everything and everything you heard today every panel kept talking about architecture talking about operations those are the types of things that we solve we help you define that canonical architecture that system architecture that's yours so for so many of our customers they have three by five plotted lucid charts architecture drawings and it's the customer name slash aviatrix arc network architecture and they put it on their whiteboard that's what what we and that's the most valuable thing they get from us so this becomes their twenty-year network architecture drawing that they don't do anything without talking to us and look at that architecture that's what we do in these multi hour workshop sessions with customers and that's super super powerful so if you're interested definitely call us and let's schedule that with our team so anyway I just want to thank everybody on the livestream thank everybody here hopefully it was it was very useful I think it was and joined the movement and for those of you here join us for lunch and thank you very much [Applause] [Music] you

[Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] you you you you [Music] [Music] [Music] [Music] ladies and gentlemen please take your seats good morning ladies and gentlemen this is your captain speaking we will soon be taking off on our way to altitude please keep your seatbelts fastened and remain in your seats we will be experiencing turbulence until we are above the clouds ladies and gentlemen we are now cruising at altitude sit back and enjoy the ride [Music] altitude is a community of thought leaders and pioneers cloud architects and enlightened network engineers who have individually and are now collectively leading their own IT teams and the industry on a path to lift cloud networking above the clouds empowering Enterprise IT to architect design and control their own cloud network regardless of the turbulent clouds beneath them it's time to gain altitude ladies and gentlemen Steve Mulaney president and CEO of aviatrix the leader of multi cloud networking [Music] [Applause] all right good morning everybody here in Santa Clara as well as to the what millions of people watching the livestream worldwide welcome to altitude 2020 alright so we've got a fantastic event today I'm really excited about the speakers that we have today and the experts that we have and really excited to get started so one of the things I wanted to just share was this is not a one-time event it's not a one-time thing that we're gonna do sorry for the aviation analogy but you know sherry way aviatrix means female pilot so everything we do as an aviation theme this is a take-off for a movement this isn't an event this is a takeoff of a movement a multi-cloud networking movement and community that we're inviting all of you to become part of and-and-and why we're doing that is we want to enable enterprises to rise above the clouds so to speak and build their network architecture regardless of which public cloud they're using whether it's one or more of these public clouds so the good news for today there's lots of good news but this is one good news is we don't have any PowerPoint presentations no marketing speak we know that marketing people have their own language we're not using any of that in those sales pitches right so instead what are we doing we're going to have expert panels we've got some owners chart of Gartner here we've got 10 different network architects cloud architects real practitioners they're going to share their best practices and there are real-world experiences on their journey to the multi cloud so before we start and everybody know what today is in the US it's Super Tuesday I'm not gonna get political but Super Tuesday there was a bigger Super Tuesday that happened 18 months ago and maybe eight six employees know what I'm talking about 18 months ago on a Tuesday every Enterprise said I'm gonna go to the cloud and so what that was was the Cambrian explosion for cloud for the price so Franco Bree you know what a Cambrian explosion is he had to look it up on Google 500 million years ago what happened there was an explosion of life where it went from very simple single-cell organisms to very complex multi-celled organisms guess what happened 18 months ago on a Tuesday I don't really know why but every enterprise like I said all woke up that day and said now I'm really gonna go to cloud and that Cambrian explosion of cloud went meant that I'm moving from very simple single cloud single use case simple environment to a very complex multi cloud complex use case environment and what we're here today is we're gonna go and dress that and how do you handle those those those complexities and when you look at what's happening with customers right now this is a business transformation right people like to talk about transitions this is a transformation and it's actually not just the technology transformation it's a business transformation it started from the CEO and the boards of enterprise customers where they said I have an existential threat to the survival of my company if you look at every industry who they're worried about is not the other 30 year old enterprise what they're worried about is the three year old enterprise that's leveraging cloud that's leveraging AI and that's where they fear that they're going to actually get wiped out right and so because of this existential threat this is CEO lead this is board led this is not technology led it is mandated in the organization's we are going to digitally transform our enterprise because of this existential threat and the movement to cloud is going to enable us to go do that and so IT is now put back in charge if you think back just a few years ago in cloud it was led by DevOps it was led by the applications and it was like I said before their Cambrian explosion is very simple now with this Cambrian explosion and enterprises getting very serious and mission-critical they care about visibility they care about control that about compliance conformance everything governance IT is in charge and and and that's why we're here today to discuss that so what we're going to do today is much of things but we're gonna validate this journey with customers did they see the same thing we're going to validate the requirements for multi-cloud because honestly I've never met an enterprise that is not going to be multi-cloud many are one cloud today but they all say I need to architect my network for multiple clouds because that's just what the network is there to support the applications and the applications will run and whatever cloud it runs best in and you have to be prepared for that the second thing is is is architecture again with the IT in charge you architecture matters whether it's your career whether it's how you build your house it doesn't matter horrible architecture your life is horrible forever good architecture your life is pretty good so we're going to talk about architecture and how the most fundamental and critical part of that architecture and that basic infrastructure is the network if you don't get that right nothing works right way more important and compute way more important than storm dense storage network is the foundational element of your infrastructure then we're going to talk about day two operations what does that mean well day 1 is one day of your life who you wire things up they do and beyond I tell everyone in networking and IT it's every day of your life and if you don't get that right your life is bad forever and so things like operations visibility security things like that how do I get my operations team to be able to handle this in an automated way because it's not just about configuring it in the cloud it's actually about how do i operationalize it and that's a huge benefit that we bring as aviatrix and then the last thing we're going to talk and it's the last panel we have I always say you can't forget about the humans right so all this technology all these things that we're doing it's always enabled by the humans at the end of the day if the humans fight it it won't get deployed and we have a massive skills gap in cloud and we also have a massive skill shortage you have everyone in the world trying to hire cloud network architects right there's just not enough of them going around so at aviatrix we as leaders ooh we're gonna help address that issue and try to create more people we created a program and we call the ACE program again an aviation theme it stands for aviatrix certified engineer very similar to what Cisco did with CCI es what Cisco taught you about IP networking a little bit of Cisco we're doing the same thing we're gonna teach network architects about multi-cloud networking and architecture and yeah you'll get a little bit of aviatrix training in there but this is the missing element for people's careers and also within their organization so we're gonna we're gonna go talk about that so great great event great show when to try to keep it moving I'd next want to introduce my my host he's the best in the business you guys have probably seen him multiple million times he's the co CEO and co-founder of joob John Ferrier [Applause] okay awesome great great speech they're awesome I totally agree with everything you said about the explosion happening and I'm excited here at the heart of Silicon Valley to have this event it's a special digital event with the cube and aviatrix where we live streaming to millions of people as you said maybe not a million maybe not really take this program to the world this is a little special for me because multi-cloud is the hottest wave and cloud and cloud native networking is fast becoming the key engine of the innovation so we got an hour and a half of action-packed programming we have a customer panel to customer panels before that Gartner is going to come out and talk about the industry we have a global system integrators they talk about how they're advising and building these networks and cloud native networking and then finally the Aces the aviatrix certified engineer is gonna talk more about their certifications and the expertise needed so let's jump right in and let's ask some own rashard to come on stage from Gartner we'll kick it all up [Applause] [Music] okay so kicking things off certain started gardener the industry experts on cloud really kind of more to your background talk about your background before you got the gardener yeah before because gardener was a chief network architect of a fortune five companies with thousands of sites over the world and I've been doing everything and IT from a C programmer the ninety-two a security architect to a network engineer to finally becoming a network analyst so you rode the wave now you're covering in the marketplace with hybrid cloud and now moving quickly to multi cloud is really was talking about cloud natives been discussed but the networking piece is super important how do you see that evolving well the way we see Enterprise adapt in cloud first thing you do about networking the initial phases they either go in a very ad hoc way is usually led by non non IT like a shadow IT or application people are sometime a DevOps team and it's it just goes as it's completely unplanned decreed VP sees left and right as with different account and they create mesh to manage them and they have direct connect or Express route to any of them so that's what that's a first approach and on the other side again it within our first approach you see what I call the lift and shift way we see like Enterprise IT trying to basically replicate what they have in a data center in the cloud so they spend a lot of time planning doing Direct Connect putting Cisco routers and f5 and Citrix and any checkpoint Palo Alto divides that the atoms that are sent removing that to that cloud they ask you the aha moments gonna come up a lot of our panels is where people realize that it's a multi cloud world I mean they either inherit clouds certainly they're using public cloud and on-premises is now more relevant than ever when's that aha moment that you're seeing where people go well I got to get my act together and get on this well the first but even before multi-cloud so these two approach the first one like the ad hoc way doesn't scale at some point idea has to save them because they don't think about the - they don't think about operations we have a bunch of VPC and multiple clouds the other way that if you do the left and shift week they cannot take any advantages of the cloud they lose elasticity auto-scaling pay by the drink these feature of agility features so they both realize okay neither of these words are good so I have to optimize that so I have to have a mix of what I call the cloud native services within each cloud so they start adapting like other AWS constructor is your construct or Google construct and that's what I call the optimal phase but even that they realize after that they are very different all these approaches different the cloud are different identities is completely difficult to manage across clouds I mean for example AWS as accounts there's subscription and in as ER and GCP their projects it's a real mess so they realize well I can't really like concentrate used the cloud the cloud product and every cloud that doesn't work so I have I'm doing multi cloud I like to abstract all of that still wanna manage the cloud from an epi xx view I don't necessarily want to bring my incumbent data center products but I have to do that in a more API driven cloud they're not they're not scaling piece and you were mentioning that's because there's too many different clouds yes that's the piece there so what are they doing whether they read they building different development teams as its software what's the solution well this the solution is to start architecting the cloud that's the third phase I call that the multi cloud architect phase where they have to think about abstraction that works across cloud fact even across one cloud it might not scale as well if you start having like 10,000 security group in AWS that doesn't scale you have to manage that if you have multiple VPC it doesn't scale you need a third-party identity provider so it barely scales within one cloud if you go multiple cloud it gets worse and worse see way in here what's your thoughts I thought we said this wasn't gonna be a sales pitch for aviatrix you just said exactly what we do so anyway up just a joke what do you see in terms of where people are in that multi cloud like a lot of people you know everyone I talked to started in one cloud right but then they look and they say okay but I'm now gonna move to adjourn I'm gonna move do you see a similar thing well yes they are moving but they're not there's not a lot of application that use a tree cloud at once they move one app in Azure one app in individuals one get app in Google that's what we see so far okay yeah I mean one of the mistakes that people think is they think multi-cloud no one is ever gonna go multi-cloud for arbitrage they're not gonna go and say well today I might go into Azure because I got a better rate of my instance that's never do you agree with that's never gonna happen what I've seen with enterprise is I'm gonna put the work load and the app the app decides where it runs best that may be a sure maybe Google and for different reasons and they're gonna stick there and they're not gonna move let me ask you infrastructure has to be able to support from a networking King be able to do that do you agree with that yes I agree and one thing is also very important is connecting to that cloud is kind of the easiest thing so though while I run network part of the cloud connectivity to the cloud is kind of simple you know I agree IPSec VPN and I reckon Express route that's a simple part what's difficult and even a provisioning part is easy you can use terraform and create v pieces and v nets across which we cloud providers right what's difficult is the day-to-day operations so it's what to find a to operations what is that what does that actually mean it's just the day-to-day operations after you know the natural let's add an app that's not a server let's troubleshoot a problem so what ending so your life if something changes now what do you do so what's the big concerns I want to just get back to this cloud native networking because everyone kind of knows with cloud native apps are that's the hot trend what is cloud native networking how do you how do you guys define that because that seems to be the oddest part of the multi cloud wave that's coming as cloud native networking well there's no you know official gardener definition but I can create one on another spot is do it I just want to leverage the cloud construct and a cloud epi I don't want to have to install like like for example the first version was let's put a virtual router that doesn't understand and then the cloud environment right if I have if I have to install a virtual machine it has to be cloud aware it has to understand the security group if it's a router it has to be programmable to the cloud API and and understand the cloud environment you know one things I hear a lot from either see Saussure CIOs or CXOs in general is this idea of I'm definitely on going API so it's been an API economy so API is key on that point but then they say okay I need to essentially have the right relationship with my suppliers aka clouds you call it above the clouds so the question is what do i do from an architecture standpoint do I just hire more developers and have different teams because you mentioned that's a scale point how do you solve this this problem of okay I got AWS I got GCP or Azure or whatever do I just have different teams or just expose API guys where is that optimization where's the focus well I think what you need from an android point of view is a way a control plane across the three clouds and be able to use the api of that cloud to build networks but also to troubleshoot them and do they to operation so you need a view across a three cloud that takes care of routing connectivity that's you know that's the aviatrix plug of view right there so so how do you see so again your Gartner you you you you see the industry you've been a network architect how do you see this this plan out what are the what are the legacy incumbent client-server on-prem networking people gonna do well these versus people like aviatrix well how do you see that playing out well obviously all the incumbent like Arista cisco juniper NSX right they want to basically do the lift and chip are they want to bring and you know VM I want to bring in a section that cloud they call that NSX everywhere and cisco wants bring you star in the cloud they call that each guy anywhere right so everyone what and and then there's cloud vision for my red star and Khan trailers in a cloud so they just want to bring the management plain in the cloud but it's still based most of them it's still based on putting a VM them in controlling them right you you extend your management console to the cloud that's not really cloud native right cloud native you almost have to build it from scratch we like to call that cloud naive well not so close one letter yeah so that was a big culture to reinvent take the tea out of cloud native it's cloud naive that went super viral you guys got t-shirts now I know you love yeah but yeah but that really ultimately is kind of a double-edged sword you got to be you can be naive on the on the architecture side and rolling up but also suppliers are can be naive so how would you define who's naive and who's not well in fact they're evolving as well so for example in Cisco you it's a little bit more native than other ones because they're really scr in the cloud you can't you you really like configure API so the cloud and NSX is going that way and so is Arista but they're incumbent they have their own tools is difficult for them they're moving slowly so it's much easier to start from scratch Avenue like and you know a network happiness started a few years ago there's only really two aviatrix was the first one they've been there for at least three or four years and there's other ones like Al Kyra for example that just started now that doing more connectivity but they want to create an overlay network across the cloud and start doing policies and trying abstracting all the clouds within one platform so I gotta ask you I interviewed an executive at VMware Sanjay Pune and he said to me at RSA last week I was only be two networking vendors left Cisco and VMware what's your respect what's your response to that obviously I mean when you have these waves as new brands that emerge like aviation others though I think there'll be a lot of startups coming out of the woodwork how do you respond to that comment well there's still a data center there's still like a lot of action on campus and there's the one but from the cloud provisioning and clown networking in general I mean they're behind I think you know in fact you don't even need them to start to it you can if you're small enough you can just keep if you're in a table us you can use it with us construct they have to insert themselves I mean they're running behind they're all certainly incumbents I love the term Andy Jesse's that Amazon Web Services uses old guard new guard to talk about the industry what does the new guard have to do the new and new brands that emerge in is it be more DevOps oriented neck net sec Ops is that net ops is the programmability these are some of the key discussions we've been having what's your view on how you see this ability their most important part is they have to make the network's simple for the dev teams and from you cannot have that you cannot make a phone call and get it V line in two weeks anymore so if you move to that cloud you have to make the cloud construct as simple enough so that for example a dev team could say okay I'm going to create this V PC but this V PC automatically being your associate your account you cannot go out on the internet you have to go to the transit VPC so there's a lot of action in terms of the I am part and you have to put the control around them too so to make it as simple as possible you guys both I mean you're the COC aviatrix but also you guys a lot of experience going back to networking going back to I call the OSI days which for us old folks know what that means but you guys know this means I want to ask you the question as you look at the future of networking here a couple of objections oh the cloud guys they got networking we're all set with them how do you respond to the fact that networking is changing and the cloud guys have their own networking what some of the pain points that's going on premises and these enterprises so are they good with the clouds what needs what are the key things that's going on in networking that makes it more than just the cloud networking what's your take on well as I said earlier that once you you could easily provision in the cloud you can easily connect to the cloud is when you start troubleshooting application in the cloud and try to scale so this that's what the problem occurs see what you're taking on it and you'll hear from the from the customers that that we have on stage and I think what happens is all the cloud the clouds by definition designed to the 80/20 rule which means they'll design 80% of the basic functionality and they'll lead to 20% extra functionality that of course every Enterprise needs they'll leave that to ISVs like aviatrix because why because they have to make money they have a service and they can't have huge instances for functionality that not everybody needs so they have to design to the common and that's they all do it right they have to and then the extra the problem is that can be an explosion that I talked about with enterprises that's holy that's what they need that they're the ones who need that extra 20% so that's that's what I see is is there's always going to be that extra functionality that in an automated and simple way that you talked about but yet powerful with up with the visible in control that they expect of on prep that that's that kind of combination that yin and the yang that people like us are providing some I want to ask you were gonna ask some of the cloud architect customer panels it's the same question this pioneers doing some work here and there's also the laggers who come in behind the early adopters what's gonna be the tipping point what are some of those conversations that the cloud architects are having out there or what's the signs that they need to be on this multi cloud or cloud native networking trend what are some of the signals that are going on their environment what are some of the thresholds or things that are going on that there can pay attention to well one once they have application and multiple cloud and they have they get wake up at 2:00 in the morning to troubleshoot them they don't know it's important so I think that's the that's where the robbery will hit the road but as I said it's easier to prove it it's okay it's a TBS it's easy use a transit gateway put a few V PCs and you're done and you create some presents like equinox and do Direct Connect and Express route with Azure that looks simple as the operations that's when they'll realize okay now I need to understand our car networking works I also need a tool that give me visibility and control not but I'm telling you that I need to understand a basic underneath it as well what are some of the day in the life scenarios that you envision happening with multi cloud because you think about what's happening it kind of has that same vibe of interoperability choice multi vendor because you have multi clouds essentially multi vendor these are kind of old paradigms that we've lived through the client-server an internet working wave what are some of those scenarios of success and that might be possible it would be possible with multi cloud and cloud native networking well I think once you have good enough visibility to satisfy your customers you know you not only like to keep the service running an application running but to be able to provision fast enough I think that's what you want to achieve small final question advice for folks watching on the live stream if they're sitting there as a cloud architect or a CXO what's your advice to them right now in this because honestly public cloud check hybrid cloud they're working on that that kids on premise is done now multi class right behind it what's your advice the first thing they should do is really try to understand cloud networking for each of their cloud providers and then understand the limitation and is what there's cloud service provider offers enough or you need to look to a third party but you don't look at a third party to start with especially an incumbent one so it's tempting to say I have a bunch of f5 experts nothing against f5 I'm going to bring my five in a cloud when you can use a needle be that automatically understand is ease and auto scaling and so on and you understand that's much simpler but sometimes you need you have five because you have requirements you have like AI rules and that kind of stuff that you use for years you cannot do it's okay I have requirement and that met I'm going to use legacy stuff and then you have to start taking okay what about visibility control about the three cloud but before you do that you have to understand the limitation of the existing cloud providers so first try to be as native as possible until things don't work after that you can start taking multi-cloud great insight somewhat thank you for coming summit in charge with Gardner thanks for sharing thank you appreciate it thanks [Applause] informatica is known as the leading enterprise cloud data management company we are known for being the top in our industry in at least five different products over the last few years especially we've been transforming into a cloud model which allows us to work better with the trends of our customers in order to see agile and effective in a business you need to make sure that your products and your offerings are just as relevant in all these different clouds than what you're used to and what you're comfortable with one of the most difficult challenges we've always had is that because we're a data company we're talking about data that a customer owns some of that data may be in the cloud some of that data may be on Prem some of that data may be actually in their data center in another region or even another country and having that data connect back to our systems that are located in the cloud has always been a challenge when we first started our engagement myth aviatrix we only had one plan that was Amazon it wasn't till later that a jerk came up and all of a sudden we found hey the solution we already had in place for her aviatrix already working in Amazon and now works in Missouri as well before we knew what GCP came up but it really wasn't a big deal for us because we already had the same solution in Amazon and integer now just working in GCP by having a multi cloud approach we have access to all three of them but more commonly it's not just one it's actually integrations between multiple we have some data and ensure that we want to integrate with Amazon we have some data in GCP that we want to bring over to a data Lake measure one of the nice things about aviatrix is that it gives a very simple interface that my staff can understand and use and manage literally hundreds of VPNs around the world and while talking to and working with our customers who are literally around the world now that we've been using aviatrix for a couple years we're actually finding that even problems that we didn't realize we had were actually solved even before we came across the problem and it just worked cloud companies as a whole are based on reputation we need to be able to protect our reputation and part of that reputation is being able to protect our customers and being able to protect more importantly our customers data aviatrix has been helpful for us in that we only have one system that can manage this whole huge system in a simple easy direct model aviatrix is directly responsible for helping us secure and manage our customers not only across the world but across multiple clouds users don't have to be VPN or networking experts in order to be able to use the system all the members on my team can manage it all the members regardless of their experience can do different levels of it one of the unexpected two advantages of aviatrix is that I don't have to sell it to my management the fact that we're not in the news at three o'clock in the morning or that we don't have to get calls in the middle of the night no news is good news especially in networking things that used to take weeks to build or done in hours I think the most important thing about a matrix is it provides me consistency aviatrix gives me a consistent model that I can use across multiple regions multiple clouds multiple customers okay welcome back to altitude 2020 for the folks on the livestream I'm John for Steve Mulaney with CEO of aviatrix for our first of two customer panels on cloud with cloud network architects we got Bobby Willoughby they gone Luis Castillo of National Instruments David should Nick with fact set guys welcome to the stage for this digital event come on up [Applause] [Music] hey good to see you thank you okay okay customer pal this is my favorite part we get to hear the real scoop against a gardener given this the industry overview certainly multi clouds very relevant and cloud native networking is the hot trend with a live stream out there and the digital event so guys let's get into it the journey is you guys are pioneering this journey of multi cloud and cloud native networking and the soon gonna be a lot more coming so I want to get into the journey what's it been like is it real you got a lot of scar tissue and what are some of the learnings yeah absolutely so multi cloud is whether or not we we accepted as a network engineers is a reality like Steve said about two years ago companies really decided to to just to just bite the bullet and and and move there whether or not whether or not we we accept that fact we need to now create a consistent architecture across across multiple clouds and that that is challenging without orchestration layers as you start managing different different tool sets and different languages across different clouds so that's it's really important that to start thinking about that guys on the other panelists here there's different phases of this journey some come at it from a networking perspective some come in from a problem troubleshooting what's what's your experiences yeah so from a networking perspective it's been incredibly exciting it's kind of a once-in-a-generation --all opportunity to look at how you're building out your network you can start to embrace things like infrastructure as code that maybe your peers on the systems teams have been doing for years but it just never really worked on bram so it's really it's really exciting to look at all the opportunities that we have and then all the interesting challenges that come up that you that you get to tackle an effect said you guys are mostly AWS right yep right now though we're we are looking at multiple clouds we have production workloads running in multiple clouds today but a lot of the initial work has been with Amazon and you've seen it from a networking perspective that's where you guys are coming at it from yep yeah we evolved more from a customer requirement perspective started out primarily as AWS but as the customer needed more resources to measure like HPC you know as your ad things like that even recently Google at Google Analytics our journey has evolved into more of a multi cloud environment Steve weigh in on the architecture because this has been the big conversation I want you to lead this second yeah so I mean I think you guys agree the journey you know it seems like the journey started a couple years ago got real serious the need for multi cloud whether you're there today of course it's gonna be there in the future so that's really important I think the next thing is just architecture I'd love to hear what you had some comments about architecture matters it all starts I mean every Enterprise I talk to maybe talk about architecture and the importance of architecture maybe Bobby it's a particular perspective we sorted a journey five years ago Wow okay and we're just now starting our fourth evolution of our network architect and we'll call it networking security net sec yep versus Justice Network and that fourth generation architectures be based primarily upon Palo Alto Networks an aviatrix I have a trick to in the orchestration piece of it but that journey came because of the need for simplicity ok the need for a multi cloud orchestration without us having to go and do reprogramming efforts across every cloud as it comes along right I guess the other question I also had around architectures also Louis maybe just talk about I know we've talked a little bit about you know scripting right and some of your thoughts on that yeah absolutely so so for us we started we started creating the network constructs with cloud formation and we've we've stuck with that for for the most part what's interesting about that is today on premise we have a lot of a lot of automation around around around how we provision networks but cloud formation has become a little bit like the new manual for us so we're now having issues with having the to automate that component and making it consistent with our on premise architecture making it consistent with Azure architecture and Google cloud so it's really interesting to see to see companies now bring that layer of abstraction that sty and brought to the do the web side now it's going up into into the into the cloud networking architecture so on the fourth generation of you mentioned you're in the fourth gen architecture what do you guys what have you learned is there any lessons scar tissue what to avoid what worked what was the middle it was a path that's probably the biggest lesson there is that when you think you finally figured it out you have it right Amazon will change something as you change something you know transit gateways a game changer so in listening to the business requirements is probably the biggest thing we need to do up front but I think from a simplicity perspective we like I said we don't want to do things four times we want to do things one time we won't be able to write to an API which aviatrix has and have them do the orchestration for us so that we don't have to do it four times how important is architecture in the progression is it you guys get thrown in the deep end to solve these problems or you guys zooming out and looking at it it's a I mean how are you guys looking at the architecture I mean you can't get off the ground if you don't have the network there so all of those now we've gone through similar evolutions we're on our fourth or fifth evolution I think about what we started off with Amazon without a direct connect gateway about a trans a gateway without a lot of the things that are available today kind of the 80/20 that Steve was talking about just because it wasn't there doesn't mean we didn't need it so we needed to figure out a way to do it we couldn't say oh you need to come back to the network team in a year and maybe Amazon will have a solution for it right you need to do it now and it evolved later and maybe optimized for change the way you're doing things in the future but don't sit around and wait you can't I'd love to have you guys each individually answer this question for the live stream because it comes up a lot a lot of cloud architects out in the community what should they be thinking about the folks that are coming into this proactively and/or realizing the business benefits are there what advice would you guys give them an architecture what should be they be thinking about and what are some guiding principles you could share so I would start with looking at an architecture model that that can that can spread and and give consistency they're different to different cloud vendors that you will absolutely have to support cloud vendors tend to want to pull you into using their native toolset and that's good if only it was realistic to talk about only one cloud but because it doesn't it's it's it's super important to talk about and have a conversation with the business and with your technology teams about a consistent model so that's David yeah talking as we prepare about a day to operations so how do I design how do I do my day one work so that I'm not you know spending eighty percent of my time troubleshooting or managing my network because I'm doing that then I'm missing out on ways that I can make improvements or embrace new technologies so it's really important early on to figure out how do I make this as low maintenance as possible so that I can focus on the things that the team really should be focusing on Bobby your advice to the architect I don't know what else I can do that simplicity of operations is key right all right so the holistic view of j2 operation you mentioned let's could jump in day one is you're you're you're getting stuff set up day two is your life after all right this is kind of what you're getting at David so what does that look like what are you envisioning as you look at that 20 miles their outpost multi-cloud world what are some of the things then you want in a day to operations yeah infrastructure is code is really important to us so how do we how do we design it so that we can fit start making network changes and fitting them into like a release pipeline and start looking at it like that rather than somebody logging into a router seoi and troubleshooting things on in an ad hoc nature so moving more towards a DevOps model there's anything on that day - yeah I would love to add something so in terms of date to operations you can you can either sort of ignore the day - operations for a little while where you get well well you get your feet wet or you can start approaching it from the beginning the fact is that the the cloud native tools don't have a lot of maturity in that space and when you run into an issue you're gonna end up having a bad day going through millions and millions of logs just to try to understand what's going on so that's something that that the industry just now is beginning to to realize it's it's such as such a big gap I think that's key because for us we're moving to more of an event-driven operations in the past monitoring got the job done it's impossible to modern monitor something that it's nothing there when the event happens all right so the event-driven application and then detection is important yeah I think Gardner was all about the cloud native wave coming into networking that's gonna be a serious thing I want to get you guys perspectives I know you have different views of how you come into the journey and how you're executing and I always say the beauties in the eye of the beholder and that kind of applies how the network's laid out so Bobby you guys do a lot of high-performance encryption both on AWS and Azure that's kind of a unique thing for you how are you seeing that impact with multi cloud yeah and that's a new requirement for us to where we we have an equipment to encrypt and they they never get the question should i encryption and I'll encrypt the answer is always yes you should encrypt when you can encrypt for our perspective we we need to migrate a bunch of data from our data centers we have some huge data centers and then getting that data to the cloud is the timely experiencing some cases so we have been mandated that we have to encrypt everything leaving the data center so we're looking at using the aviatrix insane mode appliances to be able to encrypt you know 10 20 gigabits of data as it moves to the cloud itself David you're using terraform you got fire Ned you got a lot of complexity in your network what do you guys look at the future for your environment yeah so something exciting that or yeah now is fire net so for our security team they obviously have a lot of a lot of knowledge base around Palo Alto and with our commitments to our clients you know it's it's it's not very easy to shift your security model to a specific cloud vendor right so there's a lot of stuck to compliance or things like that where being able to take some of what you've you know you've worked on for years on Bram and put it in the cloud and have the same type of assurance that things are gonna work and be secure in the same way that they are on prem helps make that journey into the cloud a lot easier and Louis you guys got scripting you got a lot of things going on what's your what's your unique angle on this yeah no absolutely so full disclosure I'm not a not not an aviatrix customer yet it's ok wanna hear the truth that's good Ellis what are you thinking about what's on your mind no really when you when you talk about implementing the tool like this it's really just really important to talk about automation and focus on on value so when you talk about things like encryption and things like so yeah encrypting tunnels and encrypting the paths and those things are it should it should should be second nature really when you when you look at building those backends and managing them with your team it becomes really painful so tools like aviatrix that that add a lot of automation it's out of out of sight out of mind you can focus on the value and you don't have to focus on so I gotta ask you guys I'll see aviatrix is here they're their supplier to the sector but you guys are customers everyone's pitching you stuff these people are not gonna here to buy my stuff how do you guys have that conversation with the suppliers like the cloud vendors and other folks what's the what's it like we're API all the way you got to support this what are some of the what are some of your requirements how do you talk to and evaluate people that walk in and want to knock on your door and pitch you something what's the conversation like it's definitely it's definitely API driven we we definitely look at the at the PAP i structure of the vendors provide before we select anything that that is always first of mine and also what a problem are we really trying to solve usually people try to sell or try to give us something that isn't really valuable like implementing a solution on the on the on the cloud isn't really it doesn't really add a lot of value that's where we go David what's your conversation like with suppliers you have a certain new way to do things as as becomes more agile and essentially the networking and more dynamic what are some of the conversation is with the either incumbents or new new vendors that you're having what do what do you require yeah so ease of use is definitely definitely high up there we've had some vendors come in and say you know hey you know when you go to set this up we're gonna want to send somebody on-site and they're gonna sit with you for a day to configure it and that's kind of a red flag what wait a minute you know do we really if one of my really talented engineers can't figure it out on his own what's going on there and why is that so you know having having some ease-of-use and the team being comfortable with it and understanding it is really important probably how about you I mean the old days was do a bake-off and you know the winner takes all I mean is it like that anymore what's involving take off last year first you win so but that's different now because now you and you when you get the product you can install the product in AWS energy or have it up and running a matter of minutes and so key is is that it can you be operational you know within hours or days instead of weeks right but do we also have the flexibility to customize it to meet your needs could you want to be you want to be put into a box with the other customers we have needs that surpassed or cut their needs yeah I almost see the challenge of you guys are living where you've got the cloud immediate value depending on roll-up any solutions but then you have might have other needs so you've got to be careful not to buy into stuff that's not shipping so you're trying to be proactive at the same time deal with what you got I mean how do you guys see that evolving because multi-cloud to me is definitely relevant but it's not yet clear how to implement across how do you guys look at this baked versus you know future solutions coming how do you balance that so again so right now we we're we're taking the the ad hoc approach and and experimenting with the different concepts of cloud and really leveraging the the native constructs of each cloud but but there's it there's a breaking point for sure you don't you don't get to scale this I like like Seamon said and you have to focus on being able to deliver a developer they're their sandbox or their play area for the for the things that they're trying to build quickly and the only way to do that is with the with with some sort of consistent orchestration layer that allows you to so you've spent a lot more stuff to be coming pretty quickly IDEs area I do expect things to start to start maturing quite quite quickly this year and you guys see similar trend new stuff coming fast yeah you know part of the biggest challenge we've got now is being able to segment within the network being able to provide segmentation between production on production workloads even businesses because we support many businesses worldwide and and isolation between those is a key criteria there so the ability to identify and quickly isolate those workloads is key so the CIOs that are watching or that are saying hey take that he'll do multi cloud and then you know the bottoms up organization take pause you're kind of like off it's not how it works I mean what is the reality in terms of implementing you know in as fast as possible because the business benefits are clear but it's not always clear in the technology how to move that fast yeah what are some of the barriers what are the blockers what are the enablers I think the reality is is that you may not think your multi-cloud but your business is right so I think the biggest barriers there is understanding what the requirements are and how best to meet those requirements Inc and then secure manner because you need to make sure that things are working from a latency perspective that things work the way they did and get out of the mind shift that you know it was a cheery application in the data center it doesn't have to be a Tier three application in the cloud so lift and shift is is not the way to go scale is a big part of what I see is the competitive advantage to lot of these clouds and they used to be proprietary network stacks in the old days and then open systems came that was a good thing but as clouds become bigger there's kind of an inherent lock in there with the scale how do you guys keep the choice open how're you guys thinking about interoperability what are some of the conversations and you guys are having around those key concepts well when we look at when we look at the problem from a networking perspective it it's really key for you to just enable enable all the all the clouds to be to be able to communicate between them developers will will find a way to use the cloud that best suits their their business need and and like like you said it's whether whether you're in denial or not of the multi cloud fact that then your company is in already that's it becomes really important for you to move quickly yeah and a lot of it also hinges on how well is the provider embracing what that specific cloud is doing so are they are they swimming with Amazon or Azure and just helping facilitate things they're doing the you know the heavy lifting API work for you or are they swimming upstream and they're trying to hack it all together in a messy way and so that helps you you know stay out of the lock-in because they're you know if they're doing if they're using Amazon native tools to help you get where you need to be it's not like Amazon's gonna release something in the future that completely you know you have designed yourself into a corner so the closer they're more than cloud native they are the more the easier it is to to deploy but you also need to be aligned in such a way that you can take advantage of those cloud native technologies will they make sense tgw is a game changer in terms of cost and performance right so to completely ignore that would be wrong but you know if you needed to have encryption you know teach Adobe's not encrypted so you need to have some type of a gateway to do the VPN encryption you know so the aviatrix tool gives you the beauty of both worlds you can use tgw or the Gateway Wow real quick in the last minute we have I want to just get a quick feedback from you guys I hear a lot of people say to me hey the I picked the best cloud for the workload you got and then figure out multi cloud behind the scenes so that seems to be do you guys agree with that I mean is it do I go mole to one cloud across the whole company or this workload works great on AWS that work was great on this from a cloud standpoint you agree with that premise and then witness multi-cloud stitch them all together yeah from from an application perspective it it can be per workload but it can also be an economical decision certain enterprise contracts will will pull you in one direction to add value but the the network problem is still the same go away yeah yeah I mean you don't want to be trying to fit a square into a round Hall right so if it works better on that cloud provider then it's our job to make sure that that service is there and people can use it agree you just need to stay ahead of the game make sure that the then they're working for structure is there secure is available and is multi cloud capable yeah I'm at the end the day you guys just validating that it's the networking game now cloud storage compute check networking is where the action is awesome thanks for your insights guys appreciate you coming on the panel appreciate Thanks thank you [Applause] [Music] [Applause] okay welcome back on the live feed I'm John for its Dee Mulaney my co-host with aviatrix I'm with the cube for the special digital event our next customer panel got great another set of cloud network architects Justin Smith was aura Justin broadly with Ellie Mae and Amit Oh tree job with Koopa Pokemon stage [Applause] all right thank you thank you oK you've got all the cliff notes from the last session welcome rinse and repeat yeah yeah we're going to go under the hood a little bit I think I think they nailed the what we've been reporting and we've been having this conversation around networking is where the action is because that's the end of the day you got a move attack from A to B and you get work gloves exchanging data so it's really killer so let's get started Amit what are you seeing as the journey of multi cloud as you go under the hood and say okay I got to implement this I have to engineer the network make it enabling make it programmable make it interoperable across clouds I mean that's like I mean almost sounds impossible to me what's your taking yeah I mean it it seems impossible but if you are running an organization which is running infrastructure as a cordon all right it is easily doable like you can use tools out there that's available today you can use third-party products that can do a better job but but put your architecture first don't wait architecture may not be perfect put the best architecture that's available today and be agile to iterate and make improvements over the time we got to Justin's over here so I have to be careful when I point a question adjusting they both have to answer but okay journeys what's the journey been like I mean is there phases we heard that from Gardner people come into multi cloud and cloud native networking from different perspectives what's your take on the journey Justin yeah I mean from Mars like to we started out very much focused on one cloud and as we started doing Atkins we started doing new products the market the need for multi cloud comes very apparent very quickly for us and so you know having an architecture that we can plug in play into and be able to add and change things as it changes is super important for what we're doing in the space just in your journey yes for us we were very ad hoc oriented and the idea is that we were reinventing all the time trying to move into these new things and coming up with great new ideas and so rather than it being some iterative approach with our deployments that became a number of different deployments and so we shifted that tour and the network has been a real enabler of this is that it there's one network and it touches whatever cloud we want it to touch and it touches the data centers that we need it to touch and it touches the customers that we need it to touch our job is to make sure that the services that are available and one of those locations are available in all of the locations so the idea is not that we need to come up with this new solution every time it's that we're just iterating on what we've already decided to do before we get the architecture section I want to ask you guys a question I'm a big fan of you know let the app developers have infrastructure as code so check but having the right cloud run that workload I'm a big fan of that if it works great but we just heard from the other panel you can't change the network so I want to get your thoughts what is cloud native networking and is that the engine really got the enabler for this multi cloud trend but you guys taken we'll start with a mint what do you think about that yeah so you are gonna have workloads running in different clouds and the workloads would have affinity to one cloud over other but how you expose that it's matter of how you are going to build your networks how we are going to run security how we are going to do egress ingress out of it so it means the big problem how do you split says what's the solution what's the end the key pain points and problem statement I mean the key pain point for most companies is how do you take your traditional on-premise network and then blow that out to the cloud in a way that makes sense you know IP conflicts you have IP space you pub public eye peas and premise as well as in the cloud and how do you kind of make a sense of all of that and I think that's where tools like aviatrix make a lot of sense in that space from our site it's it's really simple it's a latency and bandwidth and availability these don't change whether we're talking about cloud or data center or even corporate IT networking so our job when when these all of these things are simplified into like s3 for instance and our developers want to use those we have to be able to deliver that and for a particular group or another group that wants to use just just GCP resources these aren't we have to support these requirements and these wants as opposed to saying hey that's not a good idea our job is to enable them not to disable them do you think I do you guys think infrastructure has code which I love that I think that's the future it is we saw that with DevOps but I just start getting the networking is it getting down to the network portion where it's network is code because stores and compute working really well is seeing all kubernetes and service master and network is code reality is that there is got work to do it's absolutely there I mean you mentioned net DevOps and it's it's very real I mean in Cooper we build our networks through terraform and on not only just out of fun build an API so that we can consistently build V nets and VPC all across in the same way three guys do it yeah and even security groups and then on top an aviatrix comes in we can peer the networks bridge bridge all the different regions through code same with you guys but yeah think about this everything we deploy is done with automation and then we also run things like lambda on top to make changes in real time we don't make manual changes on our network in the data center funny enough it's still manual but the cloud has enabled us to move into this automation mindset and and all my guys that's what they focus on is is bringing what now what they're doing in the cloud into the data center which is kind of opposite of what it should be that's full or what it used to be it's full DevOps then yes yeah I mean for us was similar on premise still somewhat very manual although we're moving more Norton ninja and terraform concepts but everything in the production environment is colored confirmation terraform code and now coming into the datacenter same I just wanted to jump in on a Justin Smith one of the comment that you made cuz it's something that we always talk about a lot is that the center of gravity of architecture used to be an on-prem and now it's shifted in the cloud and once you have your strategic architecture what you--what do you do you push that everywhere so what you used to see at the beginning of cloud was pushing the architecture on prem into cloud now i want to pick up on what you said to you others agree that the center of architect of gravity is here i'm now pushing what i do in the cloud back into on-prem and what and then so first that and then also in the journey where are you at from 0 to 100 of actually in the journey to cloud do you 50% there are you 10% are you vacuum datacenters next year I mean were you guys at yeah so there's there's two types of gravity that you typically are dealing with with no migration first is data gravity and your data set and where that data lives and then the second is the network platform that interrupts all that together in our case the data gravity sold mostly on Prem but our network is now extend out to the app tier that's gonna be in cloud right eventually that data gravity will also move to cloud as we start getting more sophisticated but you know in our journey we're about halfway there about halfway through the process we're taking a handle of lift and shift and when did that start and we started about three years ago okay okay cool bye it's a very different story it started from a garage and 100% on the clock it's a business spend management platform as a software as a service 100% on the cloud it was like 10 years ago right yes yeah you guys are riding the wave love that architecture Justin I want to ask you is or you guys mentioned DevOps I mean honestly we saw the huge observability wave which is essentially network management for the cloud in my opinion right yeah it's more dynamic but this is about visibility we heard from the last panel you don't know what's being turned on or turned off from a services standpoint at any given time how is all this playing out when you start getting into the DevOps down well this this is the big challenge for all of us as visibility when you talk transport within a cloud you know we very interesting we have moved from having a backbone that we bought that we owned that would be data center connectivity we now I work for as or as a subscription billing company so we want to support the subscription mindset so rather than going and buying circuits and having to wait three months to install and then coming up with some way to get things connected and resiliency and redundancy I my backbone is in the cloud I use the cloud providers interconnections between regions to transport data across and and so if you do that with their native solutions you you do lose visibility there there are areas in that that you don't get which is why controlling you know controllers and having some type of management plane is a requirement for us to do what we're supposed to do and provide consistency while doing it a great conversation I loved when you said earlier latency bandwidth I think availability with your sim pop3 things guys SLA I mean you just do ping times between clouds it's like you don't know what you're getting for round-trip times this becomes a huge kind of risk management black hole whatever you want to call blind spot how are you guys looking at the interconnects between clouds because you know I can see that working from you know ground to cloud I'm per cloud but when you start doing with multi clouds workloads SLA is will be all of the map won't they just inherently but how do you guys view that yeah I think we talked about workload and we know that the workloads are going to be different in different clouds but they are going to be calling each other so it's very important to have that visibility that you can see how data is flowing at what latency and what our ability is hour is there and our authority needs to operate on that so it's solely use the software dashboard look at the times and look at the latency in the old day is strong so on open so on you try to figure it out and then your day is you have to figure out just what's your answer to that because you're in the middle of it yeah I mean I think the key thing there is that we have to plan for that failure we have to plan for that latency in our applications that's starting start tracking your SLI something you start planning for and you loosely couple these services and a much more micro services approach so you actually can handle that kind of failure or that type of unknown latency and unfortunately the cloud has made us much better at handling exceptions a much better way you guys are all great examples of cloud native from day one and you guys had when did you have the tipping point moment or the Epiphany of saying a multi clouds real I can't ignore it I got to factor it into all my design design principles and and everything you're doing what's it was there a moment over that was it from day one now there are two divisions one was the business so in business there was some affinity to not be in one cloud or to be in one cloud and that drove from the business side so as a cloud architect our responsibility was to support that business and other is the technology some things are really running better in like if you are running dot network load or you are going to run machine learning or AI so that you have you would have that reference of one cloud over other so it was the bill that we got from AWS I mean that's that's what drives a lot of these conversations is the financial viability of what you're building on top of it which is so we this failure domain idea which is which is fairly interesting how do I solve our guarantee against a failure domain you have methodologies with you know back-end direct connects or interconnect with GCP all of these ideas are something that you have to take into account but that transport layer should not matter to whoever we're building this for our job is to deliver the frames in the packets what that flows across how you get there we want to make that seamless and so whether it's a public Internet API call or it's a back-end connectivity through Direct Connect it doesn't matter it just has to meet a contract that you signed with your application folks yeah that's the availability piece just on your thoughts on that I think any comment on that so actually multi clouds become something much more recent in the last six to eight months I'd say we always kind of had a very much an attitude of like moving to Amazon from our private cloud is hard enough why complicate it further but the realities of the business and as we start seeing you know improvements in Google and Asia and different technology spaces the need for multi cloud becomes much more important as well as our acquisition strategies I matured we're seeing that companies that used to be on premise that we typically acquire are now very much already on a cloud and if they're on a cloud I need to plug them into our ecosystem and so that's really change our multi cloud story in a big way I'd love to get your thoughts on the clouds versus the clouds because you know you compare them Amazon's got more features they're rich with features I see the bills are hiking people using them but Google's got a great network he googles networks pretty damn good and then you got Asher what's the difference between the clouds who where they evolve something where they peak in certain areas better than others what what are the characteristics which makes one cloud better do they have a unique feature that makes as you're better than Google and vice versa what do you guys think about the different clouds yeah to my experience I think there is the approach is different in many places Google has a different approach very DevOps friendly and you can run your workload like the your network can span regions time I mean but our application ready to accept that MS one is evolving I mean I remember 10 years back Amazon's Network was a flat network we will be launching servers and 10.0.0.0 so so the VP sees concept came out multi-account came out so they are evolving as you are at a late start but because they have a late start they saw the pattern and they they have some mature set up on the I mean I think they're all trying to say they're equal in their own ways I think they all have very specific design philosophies that allow them to be successful in different ways and you have to kind of keep that in mind as you architect your own solution for example Amazon has a very much a very regional affinity they don't like to go cross region in their architecture whereas Google is very much it's a global network we're gonna think about as a global solution I think Google also has a banjo it's third to market and so it has seen what a sure did wrong it's seen what AWS did wrong and it's made those improvements and I think that's one of their big advantage at great scale to Justin thoughts on the cloud so yeah Amazon built from the system up and Google built from the network down so their ideas and approaches are from a global versus or regional I agree with you completely that that is the big number one thing but the if you look at it from the outset interestingly the the inability or the ability for Amazon to limit layer two broadcasting and and what that really means from a VPC perspective changed all the routing protocols you can use all the things that we have built inside of a data center to provide resiliency and and and make things seamless to users all of that disappeared and so because we had to accept that at the VPC level now we have to accept it at the LAN level Google's done a better job of being able to overcome those things and provide those traditional network facilities to us just great panel can go all day here's awesome so I heard we could we'll get to the cloud native naive questions so kind of think about what's not even what's cloud is that next but I got to ask you had a conversation with a friend he's like Wayne is the new land so if you think about what the land was at a datacenter when is the new link you get talking about the cloud impact so that means st when the old st winds kind of changing into the new land how do you guys look at that because if you think about it what lands were for inside a premises was all about networking high speed but now when you take a win and make the essentially a land do you agree with that and how do you view this trend and is it good or bad or is it ugly and what's what you guys take on this yeah i think it's a it's a thing that you have to work with your application architect so if you are managing networks and if you're a sorry engineer you need to work with them to expose the unreliability that would bring in so the application has to hand a lot of this the difference in the latencies and and the reliability has to be worked through the application there land when same concept as that BS I think we've been talking about for a long time the erosion of the edge and so is this is just a continuation of that journey we've been on for the last several years as we get more and more cloud native and we start about API is the ability to lock my data in place and not be able to access it really goes away and so I think this is just continuation that thing I think it has challenges we start talking about weighing scale versus land scale the tooling doesn't work the same the scale of that tooling is much larger and the need to automation is much much higher in a way and than it was in a land that's what you're seeing so much infrastructure as code yeah yeah so for me I'll go back again to this its bandwidth and its latency right that that define those two land versus when but the other thing that comes up more and more with cloud deployments is where is our security boundary and where can I extend this secure aware appliance or set of rules to protect what's inside of it so for us we're able to deliver VRS or route forwarding tables for different segments wherever we're at in the world and so they're they're trusted to talk to each other but if they're gonna go to someplace that's outside of their their network then they have to cross a security boundary and where we enforce policy very heavily so for me there's it's not just land when it's it's how does environment get to environment more importantly that's a great point and security we haven't talked to yet but that's got to be baked in from the beginning that's architecture thoughts on security are you guys are dealing with it yeah start from the base have app to app security built-in have TLS have encryption on the data a transit data at rest but as you bring the application to the cloud and they are going to go multi-cloud talking to over the Internet in some places well have apt web security I mean I mean our principals day security is day zero every day and so we we always build it into our design we want our architecture into our applications its encrypt everything its TLS everywhere it's make sure that that data is secured at all times yeah one of the cool trends at RSA just as a side note was the data in use encryption piece which is a homomorphic stuff was interesting all right guys final question you know we heard on the earlier panel was also trending at reinvent we take the tea out of cloud native it spells cloud naive okay they got shirts now aviatrix kind of got this trend going what does that mean to be naive so if you're to your peers out there watching a live stream and also the suppliers that are trying to supply you guys with technology and services what's naive look like and what's native look like when is someone naive about implementing all this stuff so for me it's because we are in hundred-percent cloud for us it's main thing is ready for the change and you will you will find new building blocks coming in and the network design will evolve and change so don't be naive insane that it's static you wall with the change I think the big naivety that people have is that well I've been doing it this way for 20 years and been successful it's going to be successful in cloud the reality is that's not the case you have to think some of the stuff a little bit differently and you need to think about it early enough so that you can become cloud native and really enable your business on cloud yeah for me it's it's being open minded right the the our industry the network industry as a whole has been very much I am smarter than everybody else and we're gonna tell everybody how it's going to be done and we had we fell into a lull when it came to producing infrastructure and and and so embracing this idea that we can deploy a new solution or a new environment in minutes as opposed to hours or weeks or four months in some cases is really important and and so you know it's not me being closed-minded native being open minded exactly and and it took a for me it was that was a transformative kind of where I was looking to solve problems in a cloud way as opposed to looking to solve problems in this traditional old-school way all right I know we're out of time but I ask one more question so you guys so good it could be a quick answer what's the BS language when you the BS meter goes off when people talk to you about solutions what's the kind of jargon that you hear that's the BS meter going off what are people talking about that in your opinion you here you go that's total B yes but what triggers use it so that I have two lines out of movies that are really I can if I say them without actually thinking them it's like 1.21 jigowatts are you out of your mind from Back to the Future right somebody's giving you all these and then and then Martin Mull and and Michael Keaton and mr. mom when he goes to 22 21 whatever it takes yeah those two right there if those go off in my mind somebody's talking to me I know they're full of baloney so a lot of speech would be a lot of speeds and feeds a lot of data did it instead of talking about what you're actually doing and solutioning for you're talking about well I does this this this and any time I start seeing the cloud vendor start benchmarking against each other it's your workload is your workload you need a benchmark yourself don't don't listen to the marketing on that that's that's all what triggers you and the bsp I think if somebody explains you and not simple they cannot explain you in simplicity then that's good all right guys thanks for the great insight great pen how about a round of applause DX easy solutions integrating company that we service customers from all industry verticals and we're helping them to move to the digital world so as a solutions integrator we interface with many many customers that have many different types of needs and they're on their IT journey to modernize their applications into the cloud so we encounter many different scenarios many different reasons for those migrations all of them seeking to optimize their IT solutions to better enable their business we have our CPS organization it's cloud platform services we support AWS does your Google Alibaba porco will help move those workloads to wherever it's most appropriate no one buys the house for the plumbing equally no one buys the solution for the networking but if the plumbing doesn't work no one likes the house and if this network doesn't work no one likes a solution so network is ubiquitous it is a key component of every solution we do the network connectivity is the lifeblood of any architecture without network connectivity nothing works properly planning and building a scalable robust network that's gonna be able to adapt with the application needs its critical when encountering some network design and talking about speed the deployment aviatrix came up in discussion and we then further pursued an area DHT products that incorporated aviatrix is part of a new offering that we are in the process of developing that really enhances our ability to provide cloud connectivity for the lance cloud connectivity there's a new line of networking services that we're getting into as our clients moving the hybrid cloud networking it is much different than our traditional based services an aviatrix provides a key component in that service before we found aviatrix we were using just native peering connections but there wasn't a way to visualize all those peering connections and with multiple accounts multiple contacts for security with a v8 church we were able to visualize those different peering connections of security groups it helped a lot especially in areas of early deployment scenarios were quickly able to then take those deployment scenarios and turn them into scripts that we can then deploy repeatedly their solutions were designed for work with the cloud native capabilities first and where those cloud native capabilities fall short they then have solution sets that augment those capabilities I was pleasantly surprised number one with the aviatrix team as a whole in their level of engagement with us you know we weren't only buying the product we were buying a team that came on board to help us implement and solution that was really good to work together to learn both what aviatrix had to offer as well as enhancements that we had to bring that aviatrix was able to put into their product and meet our needs even better aviatrix was a joy to find because they really provided us the technology that we needed in order to provide multi cloud connectivity that really added to the functionality that you can't get from the basically providing services we're taking our customers on a journey to simplify and optimize their IT infrastructure baby Atrix certainly has made my job much easier okay welcome back to altitude 2020 for the digital event for the live feed welcome back I'm John fray with the cube with Steve Mulaney CEO aviatrix for the next panel from global system integrators the folks who are building and working with folks on their journey to multi cloud and cloud native networking we've got a great panel George Buckman with dxc and Derek Monahan with wwt welcome to the stage [Applause] [Music] okay you guys are the ones out there advising building and getting down and dirty with multi cloud and cloud native network and we start from the customer panel you can see the diversity of where people come into the journey of cloud it kind of depends upon where you are but the trends are all clear cloud native networking DevOps up and down the stack this has been the main engine what's your guys take of the disk Jerry to multi cloud what do you guys seeing yep yeah it's it's critical I mean we're seeing all of our enterprise customers enter into this they've been through the migrations of the easy stuff you know now they're trying to optimize and get more improvement so now the tough stuffs coming on right and you know they need their data processing near where their data is so that's driving them to a multi cloud environment okay we heard some of the edge stuff I mean you guys are you've seen this movie before but now it's a whole new ballgame what's your take yeah so I'll give you a hint so our practice it's not called the cloud practice it's the multi cloud practice and so if that gives you a hint of how we approach things it's very consultative and so when we look at what the trends are let's look a little year ago about a year ago we were having conversations with customers let's build a data center in the cloud let's put some VP C's let's throw some firewalls with some DNS and other infrastructure out there and let's hope it works this isn't a science project so what we're trying we're starting to see is customers are starting to have more of a vision and we're helping with that consultative nature but it's totally based on the business and you got to start understanding how the lines of business are using the apps and then we evolved into that next journey which is a foundational approach to what are some of the problem statements customers are solving when they come to you what are the top things that are on their my house or the ease of use of Julie all that stuff but what specifically they did digging into yeah some complexity I think when you look at a multi cloud approach in my view is network requirements are complex you know I think they are but I think the approach can be let's simplify that so one thing that we try to do this is how we talk to customers is let's just like you simplify an aviatrix simplifies the automation orchestration of cloud networking we're trying to simplify the design the planning implementation of infrastructure across multiple workloads across multiple platforms and so the way we do it is we sit down we look at not just use cases and not just the questions in common we anticipate we actually build out based on the business and function requirements we build out a strategy and then create a set of documents and guess what we actually build in the lab and that lab that we platform we built proves out this reference architecture actually works absolutely we implement similar concepts I mean we they're proven practices they work great so well George you mentioned that the hard parts now upon us are you referring to networking what is specifically were you getting at Tara says the easy parts done that so for the enterprises themselves migrating their more critical apps or more difficult apps into the environments you know they've just we've just scratched the surface I believe on what enterprises that are doing to move into the cloud to optimize their environments to take advantage of the scale and speed to deployment and to be able to better enable their businesses so they're just now really starting the >> so do you get you guys see what I talked about them in terms of their Cambrian explosion I mean you're both monster system integrators with you know top fortune enterprise customers you know really rely on you for for guidance and consulting and so forth and boy they're networks is that something that you you've seen I mean - does that resonate did you notice a year and a half ago and all of a sudden the importance of cloud for enterprise shoot up yeah I mean we're seeing it okay in our internal environment as you know we're a huge company or as customers are in 30 so we're experiencing that internal okay and every one of our other customers so I I have another question oh but I don't know the answer to this and the lawyer never asks a question that you don't know the answer to but I'm gonna ask it anyway DX c @ w WT massive system integrators why aviatrix yep so great question Steve so I think the way we approach things I think we have a similar vision a similar strategy how you approach things how we approach things that world by technology number one we want to simplify the complexity and so that's your number one priorities let's take the networking but simplify it and I think part of the other point I'm making is we have we see this automation piece as not just an afterthought anymore if you look at what customers care about visibility and automation is probably the at the top three maybe the third on the list and I think that's where we see the value and I think the partnership that we're building and what I what I get excited about is not just putting yours in our lab and showing customers how it works is Co developing a solution with you figuring out hey how can we make this better Bank visibily is a huge thing jump in security alone network everything's around visibility what automation you see happening in terms of progression order of operations if you will it's the low-hanging fruit what are people working on now and what are what are some of the aspirational goals around when you start thinking about multi cloud an automation yep so I wanted to get back to answer that question I want to answer your question you know what led us there and why aviatrix you know in working some large internal IT projects and and looking at how we were going to integrate those solutions you know we like to build everything with recipes where network is probably playing catch-up in the DevOps world but with a DevOps mindset looking to speed to deploy support all those things so when you start building your recipes you take a little of this a little of that and you mix it all together well when you look around you say wow look there's this big bag of athe let me plop that in that solves a big part of my problems that I have to speed to integrate speed to deploy and the operational views that I need to run this so that was 11 years about reference architectures yeah absolutely so you know they came with a full slate of reference architectures already the out there and ready to go that fit our needs so it's very very easy for us to integrate those into our recipes what do you guys think about all the multi vendor interoperability conversations that have been going on choice has been a big part of multi cloud in terms of you know customers want choice didn't you know they'll put a workload in the cloud that works but this notion of choice and interoperability is become a big conversation it is and I think our approach and that's why we talk to customers is let's let's speed and D risk of that decision making process and how do we do that because the interoperability is key you're not just putting it's not just a single vendor we're talking you know many many vendors I mean think about the average number of cloud application as a customer uses a business and enterprise business today you know it's it's above 30 it's it's skyrocketing and so what we do and we look at it from an Billee approach is how do things interoperate we test it out we validate it we build a reference architecture says these are the critical design elements now let's build one with aviatrix and show how this works with aviatrix and I think the the important part there though is the automation piece that we add to it invisibility so I think the visibility is what's what I see lack in cross industry today and the cloud needed that's been a big topic okay in terms of aviatrix as you guys see them coming in there one of the ones that are emerging and the new brands emerging with multi cloud you still got the old guard incumbent with huge footprints how our customers dealing with that that kind of component and dealing with both of them yeah I mean where we have customers that are ingrained with a particular vendor and you know we have partnerships with many vendors so our objective is to provide the solution that meets that client and you they all want multi vendor they all want interoperability correct all right so I got to ask you guys a question what we were defining day to operations what does that mean I mean you guys are looking at the big business and technical components of architecture what does day to Operations mean what's the definition of that yeah so I think from our perspective my experience we you know day to operations whether it's it's not just the you know the orchestration piece and setting up and let it a lot of automate and have some you know change control you're looking at this from a data perspective how do I support this ongoing and make it easy to make changes as we evolve that the the cloud is very dynamic the the nature of how the fast is expanding the number of features is astonishing trying to keep up to date with a number of just networking capabilities and services that are added so I think day to operation starts with a fundable understanding of you know building out supporting a customer's environments and making it the automation piece easy from from you know a distance I think yeah and you know taking that to the next level of being able to enable customers to have catalog items that they can pick and choose hey I need this network connectivity from this cloud location back to this on pram and being able to have that automated and provisioned just simply by ordering it for the folks watching out there guys take a minute to explain as you guys are in the trenches doing a lot of good work what are some of the engagement that you guys get into how does that progress what is the what's what happens there they call you up and say hey I need multi-cloud or you're already in there I mean take us through why how someone can engage to use a global si to come in and make this thing happen what's typical engagement look like yeah so from our perspective we typically have a series of workshops in a methodology that we kind of go along the journey number one we have a foundational approach and I don't mean foundation meaning the network foundation that's a very critical element we got a factor in security we've got to factor in automation so we think about foundation we do a workshop that starts with education a lot of times we'll go in and we'll just educate the customer what does VPC sharing you know what is a private link and asher how does that impact your business you know customers I want to share services out in an ecosystem with other customers and partners well there's many ways to accomplish that so our goal is to you know understand those requirements and then build that strategy with them thoughts Georgia yeah I mean I'm one of the guys that's down in the weeds making things happen so I'm not the guy on the front line interfacing with the customers every day but we have a similar approach you know we have a consulting practice that will go out and and apply their practices to see what those and when do you parachute in yeah and when I've been is I'm on the back end working with our offering development leads for the networking so we understand or seeing what customers are asking for and we're on the back end developing the solutions that integrate with our own offerings as well as enable other customers to just deploy quickly to meet their connectivity needs it so the patterns are similar right final question for you guys I want to ask you to paint a picture of what success looks like and you know the name customers didn't again reveal kind of who they are but what does success look like in multi-cloud as you as you paint a picture for the folks here and watching on the live stream it's someone says hey I want to be multi-cloud I got to have my operations agile I want full DevOps I want programmability security built in from day zero what does success look like yeah I think success looks like this so when you're building out a network the network is a harder thing to change than some other aspects of cloud so what we think is even if you're thinking about that second cloud which we have most of our customers are on to public clouds today they might be dabbling in is you build that network foundation at architecture that takes in consideration where you're going and so once we start building that reference architecture out that shows this is how to sit from a multi-cloud perspective not a single cloud and let's not forget our branches let's not forget our data centers let's not forget how all this connects together because that's how we define multi-cloud it's not just in the cloud it's on Prem and it's off Prem and so collectively I think the key is also is that we provide them an hld you got to start with a high level design that can be tweaked as you go through the journey but you got to give a solid structural foundation and that networking which we think most customers think as not not the network engineers but as an afterthought we want to make that the most critical element before you start the journey Jorge from your seed how do you success look for you so you know it starts out on these journeys often start out people not even thinking about what is gonna happen with what their network needs are when they start their migration journey to the cloud so I want this success to me looks like them being able to end up not worrying about what's happening in the network when they move to the cloud good guys great insight thanks for coming on share and pen I've got a round of applause the global system integrators [Applause] [Music] okay welcome back from the live feed I'm chef for with the q Steve Valenti CEO of aviatrix my co-host our next panel is the aviatrix certified engineer is also known as aces this is the folks that are certified their engineering they're building these new solutions please welcome Toby Foss from informatica Stacy linear from Teradata and Jennifer Reed with Victor Davis to the stage I was just gonna I was just gonna rip you guys see where's your jackets and Jen's got the jacket on okay good love the aviatrix aces pile of gear they're above the clouds story to new heights that's right so guys aviatrix aces love the name I think it's great certified this is all about getting things engineered so there's a level of certification I want to get into that but first take us through the day in the life of an ace and just to point out Stacey's a squad leader so he's like it Squadron Leader Roger and leader yeah Squadron Leader he's got a bunch of aces underneath him but share your perspective day-in-the-life Jennifer we'll start with you sure so I have actually a whole team that works for me both in the in the North America both in the US and in Mexico and so I'm really working to get them certified as well so I can become a squad leader myself but it's important because one of the the critical gaps that we've found is people having the networking background because they're you graduate from college and you have a lot of computer science background you can program you've got Python but networking in packets they just don't get and so just taking them through all the processes that it's really necessary to understand when you're troubleshooting is really critical mm-hm and because you're gonna get an issue where you need to figure out where exactly is that happening on the network you know is my my issue just in the V PC is and on the instant side is a security group or is it going on print and is this something actually embedded within Amazon itself I mean I should troubleshot an issue for about six months going back and forth with Amazon and it was the vgw VPN because they were auto-scaling on two sides and we ended up having to pull out the Cisco's and put in aviatrix so I could just say okay it's fixed and actually actually helped the application teams get to that and get it solved yeah but I'm taking a lot of junior people and getting them through that certification process so they can understand and see the network the way I see the network I mean look I've been doing this for 25 years when I got out when I went in the Marine Corps that's what I did and coming out the network is still the network but people don't get the same training they get they got in the 90s it's just so easy just write some software they work takes care of itself yes he'll be will good I'll come back to that I want to come back to that problem solve with Amazon but Toby I think the only thing I have to add to that is that it's always the network fault as long as I've been in never I've always been the network's fault and I'm even to this day you know it's still the network's fault and part of being a network guy is that you need to prove when it is and when it's not your fault and that means you need to know a little bit about a hundred different things to make that and now you've got a full stack DevOps you got to know a lot more times another 100 and these times are changing yeah they say you're Squadron Leader I get that right what is what is the squadron leader first can you describe what it is I think probably just leading all the network components of it but not they from my perspective when to think about what you ask them was it's about no issues and the escalation soft my day is a good outcome that's a good day it's a good day again every mission the Amazon this brings up a good point you know when you have these new waves come in you have a lot of new things new we use cases a lot of the finger-pointing it's that guys problem that girls problem so what how do you solve that and how do you get the young guns up to speed is there training is that this is where the certification comes in was where the certification is really going to come in I know when we we got together at reinvent one of the the questions that that we had with Steve and the team was what what should our certification look like you know she would just be teaching about what aviatrix troubleshooting brings to bear like what should that be like and I think Toby and I were like no no no that's going a little too high we need to get really low because the the better someone can get at actually understanding what actually happening in the network and and where to actually troubleshoot the problem how to step back each of those processes because without that it's just a big black box and they don't know you know because everything is abstracted in Amazon Internet and Azure and Google is substracted and they have these virtual gateways they have VPNs that you just don't have the logs on it's you just don't know and so then what tools can you put in front of them of where they can look because there are four logs well as long as they turned on the flow logs when they built it you know and there's like each one of those little things that well if they'd had decided to do that when they built it it's there but if you can come in later to really supplement that with training to actual troubleshoot and do a packet capture here as it's going through then teaching them how to read that even yeah Toby we were talking before he came on up on stage about your career you've been networking all your time and then you know you're now mentoring a lot of younger people how is that going because the people who come in fresh they don't have all the old war stories they don't know you talk about yeah that's never fault I walk in Mayr feet in the snow when I was your age I mean it's so easy now right they say what's your take on how you train the young piece so I've noticed two things one is that they are up to speed a lot faster in generalities of networking they can tell you what a network is in high school level now where I didn't learn that too midway through my career and they're learning it faster but they don't necessarily understand why it's that way here you know everybody thinks that it's always slash 24 for a subnet and they don't understand why you can break it down smaller why it's really necessary so the the ramp up speed is much faster for these guys that are coming in but they don't understand why and they need some of that background knowledge to see where it's coming from and why is it important and old guys that's where we thrive Jennifer you mentioned you got in from the Marines health spa when you got into networking how what was it like then and compare it now most like we've heard earlier static versus dynamic don't be static because back then you just said the network you got a perimeter yeah I know there was no such thing yeah no so back in the day I mean I mean we had banyan vines for email and you know we had token ring and I had to set up token ring networks and figure out why that didn't work because how many of things were actually sharing it but then actually just cutting fiber and running fiber cables and dropping them over you know shelters to plug them in and oh crap they swung it too hard and shattered it and how I gotta be great polished this thing and actually shoot like to see if it works I mean that was the network current five cat 5 cables to run an Ethernet you know and then from that just said network switches dumb switches like those were the most common ones you had then actually configuring routers and you know logging into a Cisco router and actually knowing how to configure that and it was funny because I had gone all the way up and was a software product manager for a while so I've gone all the way up the stack and then two and a half three years ago I came across to to work with entity group that became Victor Davis but we went to help one of our customers Avis and it was like okay so we need to fix the network okay I haven't done this in 20 years but all right let's get to it you know because it really fundamentally does not change it's still the network I mean I've had people tell me well you know when we go to containers we will not have to worry about the network and I'm like yeah you don't I do and then with this with and programmability is it really interesting so I think this brings up the certification what are some of the new things that people should be aware of that come in with the aviatrix ace certification what are some of the highlights can you guys share some of the some of the highlights around the certifications I think some of the importance is that it's it doesn't need to be vendor specific for network generality or basic networking knowledge and instead of learning how Cisco does something or how Palo Alto does something we need to understand how and why it works as a basic model and then understand how each vendor has gone about that problem and solved it in a general that's true in multi cloud as well you can't learn how cloud networking works without understanding how AWS integer and GCP are all slightly the same but slightly different and some things work and some things don't I think that's probably the number one take I think having a certification across clouds is really valuable because we heard the global s eyes cover the business issues what does it mean to do that is it code is that networking is the configuration is that aviatrix what is the I mean obviate races the ACE certifications but what is it about the multi cloud that makes it multi networking and multi vendor easy answer is yes so you got to be a general let's go to your hands and all you have to be it takes experience because it's every every cloud vendor has their own certification whether that is ops and [Music] advanced networking and advanced security or whatever it might be yeah they can take the test but they have no idea how to figure out what's wrong with that system and the same thing with any certification but it's really getting your hands in there and actually having to troubleshoot the problems you know actually work the problem you know and calm down it's going to be okay I mean because I don't know how many calls I've been on or even had aviatrix join me on it's like okay so everyone calm down let's figure out what's happening it's like we've looked at that screen three times looking at it again it's not gonna solve that problem right but at the same time you know remaining calm but knowing that it really is I'm getting a packet from here to go over here it's not working so what could be the problem you know and actually stepping them through those scenarios but that's like you only get that by having to do it you know and seeing it and going through it and then I have a question so we you know I just see it we started this program maybe six ago we're seeing a huge amount of interest I mean we're oversubscribed on all the training sessions we've got people flying from around the country even with coronavirus flying to go to Seattle to go to these events were oversubscribed good is that watching leader would put there yeah is that something that you see in your organization's are you recommending that to people do you see I mean I'm just I guess I'm surprised I'm not surprised but I'm really surprised by the demand if you would of this multi-cloud network certification because it really isn't anything like that is that something you guys can comment on or do you see the same things in your organization's I see from my side because we operate in the multi cloud environment so it really helps and it's beneficial for us yeah I think I would add that uh networking guys have always needed to use certifications to prove that they know what they know right it's not good enough to say yeah I know IP addresses or I know how a network works and a couple little check marks or a little letters by your name helps give you validity um so even in our team we can say hey you know we're using these certifications to know that you know enough of the basics and enough of the understandings that you have the tools necessary right so I guess my final question for you guys is why an eighth certification is relevant and then second part is share with the livestream folks who aren't yet a certified or might want to jump in to be AVH or certified engineers why is it important so why is it relevant and why should someone want to be an ace-certified I'm used to write engineer I think my view is a little different I think certification comes from proving that you have the knowledge not proving that you get a certification to get know I mean they're backwards so when you've got the training in the understanding and the you use that to prove and you can like grow your certification list with it versus studying for a test to get a certification and have no understanding of ok so that who is the right person that look at this is saying I'm qualified is it a network engineer is it a DevOps person what's your view you know is it a certain you know I think cloud is really the answer it's the as we talked like the edge is getting eroded so is the network initially eating eroded we're getting more and more of some network some DevOps some security lots and lots of security because network is so involved in so many of them that it's just the next progression I would say I expand that to more automation engineers because we have those nails probably extended as well well I think that the training classes themselves are helpful especially the entry-level ones for people who may be quote-unquote cloud architects but have never done anything and networking for them to understand why we need those things to really work whether or not they go through to eventually get a certification is something different but I really think fundamentally understanding how these things work it makes them a better architect makes some better application developer but even more so as you deploy more of your applications into the cloud really getting an understanding even from our people who have tradition down on Prem networking they can understand how that's going to work in the cloud - well I know we've got just under 30 seconds left but I want to get one more question and just one more for the folks watching that are you maybe younger that don't have that networking training from your experiences each of you can answer why is it should they know about networking what's the benefit what's in it for them motivate them share some insights and why they should go a little bit deeper in networking Stacy we'll start with you we'll go down let's say it's probably fundamental right if you want to deliver solutions networking use the very top I would say if you fundamental of an operating system running on a machine how those machines talk together as a fundamental change is something that starts from the base and work your way up right well I think it's a challenge because you you've come from top-down now you're gonna start looking from bottom-up and you want those different systems to cross communicate and say you built something and you're overlapping IP space not that that doesn't happen but how can I actually make that still operate without having to reappear e-platform it's like those challenges like those younger developers or sis engineers can really start to get their hands around and understand those complexities and bring that forward in their career they got to know the pilot pipes are working and some plumbing that's right works at how to code it that's right awesome thank you guys for great insights ace certain babies you're certified engineers also known as aces give a round of applause thank you okay all right that concludes my portion thank you Steve thanks for have Don thank you very much that was fantastic everybody round of applause for John for you yeah so great event great event I'm not going to take long we've got we've got lunch outside for that for the people here just a couple of things just call to action right so we saw the Aces you know for those of you out on the stream here become a certified right it's great for your career it's great for not knowledge is is fantastic it's not just an aviatrix thing it's gonna teach you about cloud networking multi-cloud networking with a little bit of aviatrix exactly what the cisco CCIE program was for IP network that type of the thing that's number one second thing is is is is learn right so so there's a there's a link up there for the four to join the community again like I started this this is a community this is the kickoff to this community and it's a movement so go to what a v8 community a bh6 comm was starting a community at multi cloud so you know get get trained learn I'd say the next thing is we're doing over a hundred seminars in across the United States and also starting into Europe soon will come out and will actually spend a couple hours and talk about architecture and talk about those beginning things for those of you on the you know on the livestream in here as well you know we're coming to a city near you go to one of those events it's a great way to network with other people that are in the industry as well as start to learn and get on that multi-cloud journey and then I'd say the last thing is you know we haven't talked a lot about what aviatrix does here and that's intentional we want you you know leaving with wanting to know more and schedule get with us in schedule a multi our architecture workshop session so we we sit out with customers and we talk about where they're at in that journey and more important where they're going and to find that end state architecture from networking compute storage everything and everything you heard today every panel kept talking about architecture talking about operations those are the types of things that we saw we help you cook define that canonical architecture that system architecture that's yours so for so many of our customers they have three by five plotted lucid charts architecture drawings and it's the customer name slash aviatrix arc network architecture and they put it on their whiteboard that's what what we and that's the most valuable thing they get from us so this becomes their 20-year network architecture drawing that they don't do anything without talking to us and look at that architecture that's what we do in these multi hour workshop sessions with customers and that's super super powerful so if you're interested definitely call us and let's schedule that with our team so anyway I just want to thank everybody on the livestream thank everybody here hopefully it was it was very useful I think it was and joined the movement and for those of you here join us for lunch and thank you very much [Applause] [Music] [Applause] [Music] you

>> Live from San Francisco. It's the cube covering IBM thing twenty nineteen brought to you by IBM. >> Welcome back to the Cube here in Mosconi North at IBM. Think twenty nineteen. I'm stupid. And my CLO host for the segment is Day Volante. We have four days, a water wall. Coverage of this big show happened. Welcome back to the program. Jason McGee, who is an IBM fellow, and he's the vice president. CTO of Cloud Platform at IBM. Jason, Great to see a >> guy to have fair. >> All right, So, Jason, we spoke with you at Que Con Way. We're saying it's a slightly different audience. A little bit bigger here. Not as many hoodies and jeans and T shirts a little bit more of a business crowd were still talking about clouds. So let's talk about your kind of your role here at the show. What's gonna keep you busy all week? >> S o? I mean, obviously, cloud is a huge part of what's going on. I think talking a lot about both public and private, about hybrid and some are multi called management capabilities. You know, my role as the leader called Platform. I'm talking a lot about platform as a service and communities and containers in the studio and kind of all the new technologies that people are using to help build the next generation of applications. >> All right, so we've had a few interviews today already talk about some of the multi cloud pieces. We had Sandberg on alien talk about eternity. So first you're gonna help correct the things that he got >> anything. Gang >> and service measures have been a really hot conversation the last year or so SDO envoy and the like t talk to us about where IBM fits into this discussion of service meshes. >> Yeah, so you know, I think >> we've been on this kind of journey as an industry of last year's to build anew at platform on DH service meshes kind of fit the part of the problem, which is, How does everything talk to each other and how to actually control that and get visibility into it? You know, IBM has had a founding role in that project. My team at IBM and Google got together with the guys, a lift to create it. Theo, what I'm most excited about, I think a twenty nineteen is that's that technology is really transitioning into something people are using in production and their applications. It's becoming more of kind of the default stack that people are using Really helping them do security invisibility control over their applications? >> Yeah. What? One thing that I heard just from the community and wonder if you could tell me is, you know, is dio itself. The governance model is still not fully into CNC s. Yeah, I heard a little bit, hasn't he? On some envoy? Of course. Out there in the like. So, you know, where are we? What needs to happen to kind of >> move forward? Yeah, you're right. So we're not there quite yet. We're pushing hard to make that happen. Certainly. From an IBM perspective, we absolutely believe that CNC F is the right home for Osteo as you mentioned some of the pieces like Envoy or they're ready. You know, C N c f has done such a tremendous job over the last eighteen months. Really rallying all the core technologies that make up this new coordinate A platform that we're building on costo is no out there's one. Oh, it's been sure people are using it. You know, that last step needs to happen to get into the community. >> So I have to ask you So things move so fast in this world, you go back to the open stack days, and that was going to change the world. And then Dakar Containers. And then Cooper netease, usto I can't help but thinking, Okay, This isn't the end of the line. What's Jason? What's the underlying trend here that's going on in the coding world? Yeah, sure. I'll put it in, maybe in >> my own lens. Given my history, you nominal WebSphere app server guy. You know that in the first half of my career I built that Andi, >> I think the fundamental >> problem solving is actually exactly the same. It's like, how do you build a platform that's app developers focus on building their APS, and I'll focus on all the plumbing and the infrastructure for running those aps. We did that twenty years ago in Java with APP servers, and we're doing it now with cloud, and we're doing it on top of containers. Things like usto like, while they're important in their own right there really actually Mohr important because they're just part of this bigger puzzle that we're putting together. And I think for the average suffer developer, they shouldn't really have to care about. What part of this deal will part is is Cuban eighties. And which part is K native like all that needs to come together into a single platform that they can use to build their APS and run them security. Right? And and I think it's Seo is just recognizing that next piece. You know, I think we've all agreed on containers and communities. We all talk about it all the time, and it's tio Is that next layer I catalyze securing >> control things. Yeah. So you teed it up nicely because we want out. Developers just be able to worry about the application. So you mentioned K native. The whole server list trend is one where you know the idea, of course, is I shouldn't have to worry about the infrastructure layer it just be taking care of me. We've talked about it for pass for a number of years. There are various ways to do it. So at, uh, Cube Colin and we've been looking for about the last year. Now you know, Where does you No, Crew, Burnett, ease and surveillance. How do they fit together? And K Native looks to be a pieces. Toe bridge. Some of those barrels? Absolutely. Where are we and what? What? What's? What's IBM doing there? >> So I think >> you rightly say that they should fit together like they're all part of this continuum of how developers build APS. And, you know, if you look at server, less applications, you know, there's the servos to mention I'm personally not a big service terminology fan. I think they're Maura about event oriented computing. And how do you have a good model for event oriented systems today? With Cuba Netease, anise Teo, I think we've built the base platform, I think, with a native what we're doing is bringing server lists and also just kind of twelve factor applications into the fold in a more formal way on when we get all those pieces together and we integrate them. I think then developers really unleashed to just build their application, whatever way it makes the most sense for what they're doing. And some things like server lists of Anna Marie. And it's going to be easier. And some problems. Straight containers will be an easier way to do >> it. You know, you say you don't like survivalists you like event better a function. So so explain that to the audience, like Why? Why should we care? And why is that different? How is that different? Yeah, I think, for >> a couple things. First off, the idea of server lists applies much more broadly than just what we think of this kind of function based program. You know, like any system that does a good job of managing and masking the infrastructure below me, you could consider a surveillance system, right? So when you just say server Lis, it's kind of like secondhand for functions. I'd rather we just kind of say, functions because that's actually a different programming model where you kind of trigger off of events and you write a functional piece of code and the system takes care of those details. You could argue that caught foundries, a server list system in the sense that you just as a developer anyway, you just see if push your code and it just runs and its scales and it does whatever you need, right? So part of my mission, you know, part of what I look at a lot is how do we bring all these things together in a way that is easy for the developer to stay focused. It steals a great example. You know, one of things were announcing this week is managed osteo support as part of our community service. What does that really mean? It means the developer can use the capability Viste without worrying about How do I install in Rennes D'oh, which they don't really care about? They just really care about how they get value out of its capability. >> Yeah, that's one of the things that having watched all these crew Benetti system and the like is how many companies really need to understand how to build this and run that because can I just get it delivered to me as a service? And therefore that you know that whole you know what I want out of cloud? I want a simple model to be able to consume, Not necessarily. I want to build the stuff that's important to me and not the rest of you. >> And I think if you look at the industry, there's really, I think, kind of two dominant consumption models that have actually emerged for people really using these things, there's public cloud platforms you're delivering things as a service. And then there's kind of platform software stacks like open shifts like I've been called private, which take all of these pieces and bring them together. And I think for most developers, they'll consume in one of those two ways because they don't really want the task of how to assemble all these pieces together. >> Tio, go back to the service piece like what? One distinction I heard made is okay. If I can really scale it down to zero, if I don't need to make it, then that can be serve a list. But there there's alternatives coming out there like what K native has. If I want to run this in my own environment, it's not turbulence because I do need toe. It might be functions, but I need to manage this environment. The infrastructure is my responsibility, not some >> service provider, right? And I think if you'll get server list to me, I was personally, I always think of it in kind of two scenarios. There's like surveillance as ah program remodel in a technology and surveillance as a business model, right? As a consumption model for payment. I think this programming model parts applicable in lots of cases, including private clouds. And in Custer, the business model parties, I think, frankly, unique to public. I'll thing that says I can just pay for the milliseconds of CPU, Compute that amusing and nothing more. >> That's a good thing for consumers. For >> the consumer, it's actually good thing for cloud providers because it gives us a way Tio reuse our infrastructure and creative ways, Right? But I think first and foremost, we have to get Mohr adoption of it as a programming model that developers used to build their applications and do it combined with other things. Because I think most realistic APs aren't gonna all be cirrhosis or all B Cooper nineties. They're going to be something. >> Yeah, right. It's like everything else. It's it's you know, what percent into the applications? Will this takeover? We had this discussion with virtual ization. We've been having this discussion with cloud and certain list, of course, is is pretty early in that environment. K native did I hear is there's some announcement this week that IBM >> so Soak a native, obviously is a project is kind of much earlier in its maturation and something like Castillo is. But we're making that available as part of our Republican private cards as well, Really? So people can get started with the ideas of K native. They can have an easy way to get that environment stood up, and they can start building those applications on DSO. That's now something that, you know, we're kind of bringing out as we work in the community to actually mature the project itself. >> Excellent. One of the things everybody's, of course, keeping an eye on. I saw Arvin Christian talking about the clouds. Tragedy is how red hat fits into all this. So we know you can't talk about kind of post acquisition. But red hats involved in K native. They're involved in a lot of the >> services and developers you gotta be exciting for. Yeah, >> it is. And obviously, like, Look, we've been partners for many years, you know, in on the open source side of things. We've worked closely with Red Hat for a long time. We actually view the world in very similar ways. You know, like you said, we're working on a native together. We've been working on Open West Feather. We obviously work in Cuban eighties together. So personally, I'm pretty excited about them coming in IBM. Assuming that acquisition goes through, they, you know, they fit into our strategy really well. And I think we'll just kind of enhance what we've all been working to build. >> All right, Jason, what else? What's looking? You talk about the maturity of these solutions, give us, um, guide post for the people watching the industry that we should be looking at as twenty nineteen rolls through >> us. So I think there's a >> couple things that, you know, I think this unified application platform notion that we've been kind of touching on here, I think will really come into its own in twenty nineteen. And and I would really love to see people kind of embraced that idea that we don't need. Three container stacks were not tryingto build these seven things. You know, one of things I'm kind of excited about with a native is by bringing server lists and twelve factor into Cuba Netease. It allows each of those frameworks to be kind of the best they can be at their part of the problem space and not solved unrelated problems. You know, I looked at the kind of server less versus coop camps, you know, the purest. And both think all problems will be solved in their camp. Which means they tried to solve all problems. Like, how do I do state full systems and server, Wes. And how do I bring in storage and solve all these things that maybe containers is better at. So I think this unification that I see happening will allow us to have really high efficiency, twelve factor and surveillance in the context of Koob and will change how people are able to use these platforms. I think twenty nineteen is really about adoption of all of this stuff. You know, we still are really early, frankly, in the kind of container adoption landscape, and I think most people in the broader industry or just kind of getting their feet wet they all agree that they're all trying, but they're just starting, and he knows a lot of interesting work. >> Jason, are there any anything that air holding people back? Anything that you You know what? What do you see is some of the things that might help accelerate some of this adoption? >> Yeah, I think one of the things that's >> holding people back is just the diversity of options that exists in the cognitive space means you guys have all probably rising like the C in C F landscape chart. I've never seen so many icons on something in my life. That's really frightening for the average enterprise. To look at a picture like that and go like which of these things are going to be useful, which are going to exist in a year like how Doe, I bet, make that sort >> of those things. So I think that's actually >> help people back a lot. I think that kind of agreement around communities that happened in the last eighteen months or so was really liberating, for a lot of people have helped them kind of move forward there. I think if we can all agree on a few more pieces around this deal, reckon native like it'll really help kind of unlock people and get them trying actually doing it. And I don't think it's anything more than picking a project and starting. I think a lot of enterprises over analyze everything, and they just need to pick something and go and learn. And they'll >> so pick some narrow use case pick, pick an app, pick >> a use case and go do it right and you'll learn and you'll figure out how it works for you. And then you do the second and the fourth in the tenth. And before you know it, you're on your way. That's what we did at IBM ourselves, and you know, now we're running our whole entire public out on top of communities. >> Jason and any any warnings from that kind of experience that you trade to users? A CZ. They looked forward. >> Yeah, we had a >> lot of learnings from music. One is we could run a heck of a lot more diverse work less than we thought when we started. You know, we're running databases where any data warehouses, running machine learning. We're running Blockchain. We're running every kind of application you didn't think could ever work on containers on containers s so one of the lessons Wass. It's much more flexible than you think. It isthe right. The >> other thing is you >> really have to rethink everything. Like the way you do compliance, the way you do security, the way you monitor the system. Like all of those things I need to change because the underlying kind of container system enables you to solve them in such a powerful way. And so if you go into it just thinking, Oh, I'm just going to change this one part of how I do aps and the rest will change. I think you'll find in a year that you're changing the whole operating model around your environment. >> Well, Jason, rethink everything we're here at IBM. Thing up twenty nineteen. Thinks is always for catching up with Thanks for everything going on for David. Want a, um, stew? Minutemen got three more days of live coverage here for Mosconi North. If you hear, stop by and say hi or reach out to us on the interwebs. Thanks so much for watching the cues.

[Music] [Music] [Music] [Music] [Music] [Music] that will be successful in the 21st century [Music] being open is really important because it comes with a lot of trust the open-source community now has matured so much and that contribution from the community is really driving innovation [Music] but what's really exciting is the change that we've seen in our teams not only the way they collaborate but the way they operate in the way they work [Music] I think idea is everything ideas can change the way you see things open-source is more than a license it's actually a way of operating [Music] ladies and gentlemen please welcome Red Hat president and chief executive officer Jim Whitehurst [Music] all right well welcome to day two at the Red Hat summit I'm amazed to see this many people here at 8:30 in the morning given the number of people I saw pretty late last night out and about so thank you for being here and have to give a shout out speaking of power participation that DJ is was Mike Walker who is our global director of open innovation labs so really enjoyed that this morning was great to have him doing that so hey so day one yesterday we had some phenomenal announcements both around Red Hat products and things that we're doing as well as some great partner announcements which we found exciting I hope they were interesting to you and I hope you had a chance to learn a little more about that and enjoy the breakout sessions that we had yesterday so yesterday was a lot about the what with these announcements and partnerships today I wanted to spin this morning talking a little bit more about the how right how do we actually survive and thrive in this digitally transformed world and to some extent the easy parts identifying the problem we all know that we have to be able to move more quickly we all know that we have to be able to react to change faster and we all know that we need to innovate more effectively all right so the problem is easy but how do you actually go about solving that right the problem is that's not a product that you can buy off the shelf right it is a capability that you have to build and certainly it's technology enabled but it's also depends on process culture a whole bunch of things to figure out how we actually do that and the answer is likely to be different in different organizations with different objective functions and different starting points right so this is a challenge that we all need to feel our way to an answer on and so I want to spend some time today talking about what we've seen in the market and how people are working to address that and it's one of the reasons that the summit this year the theme is ideas worth it lorring to take us back on a little history lesson so two years ago here at Moscone the theme of the summit was the power of participation and then I talked a lot about the power of groups of people working together and participating are able to solve problems much more quickly and much more effectively than individuals or even individual organizations working by themselves and some of the largest problems that we face in technology but more broadly in the world will ultimately only be solved if we effectively participate and work together then last year the theme of the summit was the impact of the individual and we took this concept of participation a bit further and we talked about how participation has to be active right it's a this isn't something where you can be passive that you can sit back you have to be involved because the problem in a more participative type community is that there is no road map right you can't sit back and wait for an edict on high or some central planning or some central authority to tell you what to do you have to take initiative you have to get involved right this is a active participation sport now one of the things that I talked about as part of that was that planning was dead and it was kind of a key my I think my keynote was actually titled planning is dead and the concept was that in a world that's less knowable when we're solving problems in a more organic bottom-up way our ability to effectively plan into the future it's much less than it was in the past and this idea that you're gonna be able to plan for success and then build to it it really is being replaced by a more bottom-up participative approach now aside from my whole strategic planning team kind of being up in arms saying what are you saying planning is dead I have multiple times had people say to me well I get that point but I still need to prepare for the future how do I prepare my organization for the future isn't that planning and so I wanted to spend a couple minutes talk a little more detail about what I meant by that but importantly taking our own advice we spent a lot of time this past year looking around at what our customers are doing because what a better place to learn then from large companies and small companies around the world information technology organizations having to work to solve these problems for their organizations and so our ability to learn from each other take the power of participation an individual initiative that people and organizations have taken there are just so many great learnings this year that I want to get a chance to share I also thought rather than listening to me do that that we could actually highlight some of the people who are doing this and so I do want to spend about five minutes kind of contextualizing what we're going to go through over the next hour or so and some of the lessons learned but then we want to share some real-world stories of how organizations are attacking some of these problems under this how do we be successful in a world of constant change in uncertainty so just going back a little bit more to last year talking about planning was dead when I said planning it's kind of a planning writ large and so that's if you think about the way traditional organizations work to solve problems and ultimately execute you start off planning so what's a position you want to get to in X years and whether that's a competitive strategy in a position of competitive advantage or a certain position you want an organizational function to reach you kind of lay out a plan to get there you then typically a senior leaders or a planning team prescribes the sets of activities and the organization structure and the other components required to get there and then ultimately execution is about driving compliance against that plan and you look at you say well that's all logical right we plan for something we then figure out how we're gonna get there we go execute to get there and you know in a traditional world that was easy and still some of this makes sense I don't say throw out all of this but you have to recognize in a more uncertain volatile world where you can be blindsided by orthogonal competitors coming in and you the term uber eyes you have to recognize that you can't always plan or know what the future is and so if you don't well then what replaces the traditional model or certainly how do you augment the traditional model to be successful in a world that you knows ambiguous well what we've heard from customers and what you'll see examples of this through the course of this morning planning is can be replaced by configuring so you can configure for a constant rate of change without necessarily having to know what that change is this idea of prescription of here's the activities people need to perform and let's lay these out very very crisply job descriptions what organizations are going to do can be replaced by a greater degree of enablement right so this idea of how do you enable people with the knowledge and things that they need to be able to make the right decisions and then ultimately this idea of execution as compliance can be replaced by a greater level of engagement of people across the organization to ultimately be able to react at a faster speed to the changes that happen so just double clicking in each of those for a couple minutes so what I mean by configure for constant change so again we don't know exactly what the change is going to be but we know it's going to happen and last year I talked a little bit about a process solution to that problem I called it that you have to try learn modify and what that model try learn modify was for anybody in the app dev space it was basically taking the principles of agile and DevOps and applying those more broadly to business processes in technology organizations and ultimately organizations broadly this idea of you don't have to know what your ultimate destination is but you can try and experiment you can learn from those things and you can move forward and so that I do think in technology organizations we've seen tremendous progress even over the last year as organizations are adopting agile endeavor and so that still continues to be I think a great way for people to to configure their processes for change but this year we've seen some great examples of organizations taking a different tack to that problem and that's literally building modularity into their structures themselves right actually building the idea that change is going to happen into how you're laying out your technology architectures right we've all seen the reverse of that when you build these optimized systems for you know kind of one environment you kind of flip over two years later what was the optimized system it's now called a legacy system that needs to be migrated that's an optimized system that now has to be moved to a new environment because the world has changed so again you'll see a great example of that in a few minutes here on stage next this concept of enabled double-clicking on that a little bit so much of what we've done in technology over the past few years has been around automation how do we actually replace things that people were doing with technology or augmenting what people are doing with technology and that's incredibly important and that's work that can continue to go forward it needs to happen it's not really what I'm talking about here though enablement in this case it's much more around how do you make sure individuals are getting the context they need how are you making sure that they're getting the information they need how are you making sure they're getting the tools they need to make decisions on the spot so it's less about automating what people are doing and more about how can you better enable people with tools and technology now from a leadership perspective that's around making sure people understand the strategy of the company the context in which they're working in making sure you've set the appropriate values etc etc from a technology perspective that's ensuring that you're building the right systems that allow the right information the right tools at the right time to the right people now to some extent even that might not be hard but when the world is constantly changing that gets to be even harder and I think that's one of the reasons we see a lot of traction and open source to solve these problems to use flexible systems to help enterprises be able to enable their people not just in it today but to be flexible going forward and again we'll see some great examples of that and finally engagement so again if execution can't be around driving compliance to a plan because you no longer have this kind of Cris plan well what do leaders do how do organizations operate and so you know I'll broadly use the term engagement several of our customers have used this term and this is really saying well how do you engage your people in real-time to make the right decisions how do you accelerate a pace of cadence how do you operate at a different speed so you can react to change and take advantage of opportunities as they arise and everywhere we look IT is a key enabler of this right in the past IT was often seen as an inhibitor to this because the IT systems move slower than the business might want to move but we are seeing with some of these new technologies that literally IT is becoming the enabler and driving the pace of change back on to the business and you'll again see some great examples of that as well so again rather than listen to me sit here and theoretically talk about these things or refer to what we've seen others doing I thought it'd be much more interesting to bring some of our partners and our customers up here to specifically talk about what they're doing so I'm really excited to have a great group of customers who have agreed to stand in front of 7,500 people or however many here this morning and talk a little bit more about what they're doing so really excited to have them here and really appreciate all them agreeing to be a part of this and so to start I want to start with tee systems we have the CEO of tee systems here and I think this is a great story because they're really two parts to it right because he has two perspectives one is as the CEO of a global company itself having to navigate its way through digital disruption and as a global cloud service provider obviously helping its customers through this same type of change so I'm really thrilled to have a del hasta li join me on stage to talk a little bit about T systems and what they're doing and what we're doing jointly together so Adelle [Music] Jim took to see you Adele thank you for being here you for having me please join me I love to DJ when that fantastic we may have to hire him no more events for events where's well employed he's well employed though here that team do not give him mics activation it's great to have you here really do appreciate it well you're the CEO of a large organization that's going through this disruption in the same way we are I'd love to hear a little bit how for your company you're thinking about you know navigating this change that we're going through great well you know key systems as an ICT service provider we've been around for decades I'm not different to many of our clients we had to change the whole disruption of the cloud and digitization and new skills and new capability and agility it's something we had to face as well so over the last five years and especially in the last three years we invested heavily invested over a billion euros in building new capabilities building new offerings new infrastructures to support our clients so to be very disruptive for us as well and so and then with your customers themselves they're going through this set of change and you're working to help them how are you working to help enable your your customers as they're going through this change well you know all of them you know in this journey of changing the way they run their business leveraging IT much more to drive business results digitization and they're all looking for new skills new ideas they're looking for platforms that take them away from traditional waterfall development that takes a year or a year and a half before they see any results to processes and ways of bringing applications in a week in a month etcetera so it's it's we are part of that journey with them helping them for that and speaking of that I know we're working together and to help our joint customers with that can you talk a little bit more about what we're doing together sure well you know our relationship goes back years and years with with the Enterprise Linux but over the last few years we've invested heavily in OpenShift and OpenStack to build peope as layers to build you know flexible infrastructure for our clients and we've been working with you we tested many different technology in the marketplace and been more successful with Red Hat and the stack there and I'll give you an applique an example several large European car manufacturers who have connected cars now as a given have been accelerating the applications that needed to be in the car and in the past it took them years if not you know scores to get an application into the car and today we're using open shift as the past layer to develop to enable these DevOps for these companies and they bring applications in less than a month and it's a huge change in the dynamics of the competitiveness in the marketplace and we rely on your team and in helping us drive that capability to our clients yeah do you find it fascinating so many of the stories that you hear and that we've talked about with with our customers is this need for speed and this ability to accelerate and enable a greater degree of innovation by simply accelerating what what we're seeing with our customers absolutely with that plus you know the speed is important agility is really critical but doing it securely doing it doing it in a way that is not gonna destabilize the you know the broader ecosystem is really critical and things like GDP are which is a new security standard in Europe is something that a lot of our customers worry about they need help with and we're one of the partners that know what that really is all about and how to navigate within that and use not prevent them from using the new technologies yeah I will say it isn't just the speed of the external but the security and the regulation especially GDR we have spent an hour on that with our board this week there you go he said well thank you so much for being here really to appreciate the work that we're doing together and look forward to continued same here thank you thank you [Applause] we've had a great partnership with tea systems over the years and we've really taken it to the next level and what's really exciting about that is you know we've moved beyond just helping kind of host systems for our customers we really are jointly enabling their success and it's really exciting and we're really excited about what we're able to to jointly accomplish so next i'm really excited that we have our innovation award winners here and we'll have on stage with us our innovation award winners this year our BBVA dnm IAG lasat Lufthansa Technik and UPS and yet they're all working in one for specific technology initiatives that they're doing that really really stand out and are really really exciting you'll have a chance to learn a lot more about those through the course of the event over the next couple of days but in this context what I found fascinating is they were each addressing a different point of this configure enable engage and I thought it would be really great for you all to hear about how they're experimenting and working to solve these problems you know real-time large organizations you know happening now let's start with the video to see what they think about when they think about innovation I define innovation is something that's changing the model changing the way of thinking not just a step change improvement not just making something better but actually taking a look at what already exists and then putting them together in new and exciting lives innovation is about to build something nobody has done before historically we had a statement that business drives technology we flip that equation around an IT is now demonstrating to the business at power of technology innovation desde el punto de vista de la tecnología supone salir de plataform as proprietary as ADA Madero cloud basado an open source it's a possibility the open source que no parameter no sir Kamala and I think way that for me open-source stands for flexibility speed security the community and that contribution from the community is really driving innovation innovation at a pace that I don't think our one individual organization could actually do ourselves right so first I'd like to talk with BBVA I love this story because as you know Financial Services is going through a massive set of transformations and BBVA really is at the leading edge of thinking about how to deploy a hybrid cloud strategy and kind of modular layered architecture to be successful regardless of what happens in the future so with that I'd like to welcome on stage Jose Maria Rosetta from BBVA [Music] thank you for being here and congratulations on your innovation award it's been a pleasure to be here with you it's great to have you hi everybody so Josemaria for those who might not be familiar with BBVA can you give us a little bit of background on your company yeah a brief description BBVA is is a bank as a financial institution with diversified business model and that provides well financial services to more than 73 million of customers in more than 20 countries great and I know we've worked with you for a long time so we appreciate that the partnership with you so I thought I'd start with a really easy question for you how will blockchain you know impact financial services in the next five years I've gotten no idea but if someone knows the answer I've got a job for him for him up a pretty good job indeed you know oh all right well let me go a little easier then so how will the global payments industry change in the next you know four or five years five years well I think you need a a Weezer well I tried to make my best prediction means that in five years just probably will be five years older good answer I like that I always abstract up I hope so I hope so yah-yah-yah hope so good point so you know immediately that's the obvious question you have a massive technology infrastructure is a global bank how do you prepare yourself to enable the organization to be successful when you really don't know what the future is gonna be well global banks and wealth BBBS a global gam Bank a certain component foundations you know today I would like to talk about risk and efficiency so World Bank's deal with risk with the market great the operational reputational risk and so on so risk control is part of all or DNA you know and when you've got millions of customers you know efficiency efficiency is a must so I think there's no problem with all these foundations they problem the problem analyze the problems appears when when banks translate these foundations is valued into technology so risk control or risk management avoid risk usually means by the most expensive proprietary technology in the market you know from one of the biggest software companies in the world you know so probably all of you there are so those people in the room were glad to hear you say that yeah probably my guess the name of those companies around San Francisco most of them and efficiency usually means a savory business unit as every department or country has his own specific needs by a specific solution for them so imagine yourself working in a data center full of silos with many different Hardware operating systems different languages and complex interfaces to communicate among them you know not always documented what really never documented so your life your life in is not easy you know in this scenario are well there's no room for innovation so what's been or or strategy be BES ready to move forward in this new digital world well we've chosen a different approach which is quite simple is to replace all local proprietary system by a global platform based on on open source with three main goals you know the first one is reduce the average transaction cost to one-third the second one is increase or developers productivity five times you know and the third is enable or delete the business be able to deliver solutions of three times faster so you're not quite easy Wow and everything with the same reliability as on security standards as we've got today Wow that is an extraordinary set of objectives and I will say their world on the path of making that successful which is just amazing yeah okay this is a long journey sometimes a tough journey you know to be honest so we decided to partnership with the with the best companies in there in the world and world record we think rate cut is one of these companies so we think or your values and your knowledge is critical for BBVA and well as I mentioned before our collaboration started some time ago you know and just an example in today in BBVA a Spain being one of the biggest banks in in the country you know and using red hat technology of course our firm and fronting architecture you know for mobile and internet channels runs the ninety five percent of our customers request this is approximately 3,000 requests per second and our back in architecture execute 70 millions of business transactions a day this is almost a 50% of total online transactions executed in the country so it's all running yes running I hope so you check for you came on stage it's I'll be flying you know okay good there's no wood up here to knock on it's been a really great partnership it's been a pleasure yeah thank you so much for being here thank you thank you [Applause] I do love that story because again so much of what we talk about when we when we talk about preparing for digital is a processed solution and again things like agile and DevOps and modular izing components of work but this idea of thinking about platforms broadly and how they can run anywhere and actually delivering it delivering at a scale it's just a phenomenal project and experience and in the progress they've made it's a great team so next up we have two organizations that have done an exceptional job of enabling their people with the right information and the tools they need to be successful you know in both of these cases these are organizations who are under constant change and so leveraging the power of open-source to help them build these tools to enable and you'll see it the size and the scale of these in two very very different contexts it's great to see and so I'd like to welcome on stage Oh smart alza' with dnm and David Abraham's with IAG [Music] Oh smart welcome thank you so much for being here Dave great to see you thank you appreciate you being here and congratulations to you both on winning the Innovation Awards thank you so Omar I really found your story fascinating and how you're able to enable your people with data which is just significantly accelerated the pace with which they can make decisions and accelerate your ability to to act could you tell us a little more about the project and then what you're doing Jim and Tina when the muchisimas gracias por ever say interesado pono true projecto [Music] encargado registry controller las entradas a leda's persona por la Frontera argentina yo sé de dos siento treinta siete puestos de contrôle tienen lo largo de la Frontera tanto area the restreamer it EEMA e if looool in dilute ammonia shame or cinta me Jonas the tránsito sacra he trod on in another Fronteras dingus idea idea de la Magneto la cual estamos hablando la Frontera cantina tienen extension the kin same in kilo metros esto es el gada mint a maje or allege Estancia kaeun a poor carretera a la co de mexico con el akka a direction emulation s 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calidad de vida de atras de mettre personas SI y meet our que el delito perform a trois Natura from Dana's Argentine sigue siendo en favor de esto SI temes uno de los países mess Alberto's Allah immigration en Latin America yah hora con una plataforma mas segunda first of all I want to thank you for the interest is played for our project the National migration administration or diem records the entry and exit of people on the Argentine territory it grants residents permits to foreigners who wish to live in our country through 237 entry points land air border sea and river ways Jim dnm registered over 80 million transits throughout last year Argentine borders cover about 15,000 kilometers just our just to give you an idea of the magnitude of our borders this is greater than the distance on a highway between Mexico City and Alaska our department applies the mechanisms that prevent the entry and residents of people involved in crimes like terrorism trafficking of persons weapons drugs and others in 2016 we shifted to a more preventive and predictive paradigm that is how Sam's the system for migration analysis was created with red hats great assistance and support this allowed us to tackle the challenge of integrating multiple and varied issues legal issues police databases national and international security organizations like Interpol API advanced passenger information and PNR passenger name record this involved starting private cloud with OpenShift Rev data virtualization cloud forms and fuse that were the basis to develop Sam and implementing machine learning models and artificial intelligence our analysts consulted a number of systems and other manual files before 2016 4 days for each person entering or leaving the country so this has allowed us to optimize our decisions making them in real time each time Sam is consulted it processes patterns of over two billion data entries Sam's aim is to improve the quality of life of our citizens and visitors making sure that crime doesn't pierce our borders in an environment of analytic evolution and constant improvement in essence Sam contributes toward Argentina being one of the leaders in Latin America in terms of immigration with our new system great thank you and and so Dave tell us a little more about the insurance industry and the challenges in the EU face yeah sure so you know in the insurance industry it's a it's been a bit sort of insulated from a lot of major change in disruption just purely from the fact that it's highly regulated and the cost of so that the barrier to entry is quite high in fact if you think about insurance you know you have to have capital reserves to protect against those major events like floods bush fires and so on but the whole thing is a lot of change there's come in a really rapid pace I'm also in the areas of customer expectations you know customers and now looking and expecting for the same levels of flexibility and convenience that they would experience with more modern and new startups they're expecting out of the older institutions like banks and insurance companies like us so definitely expecting the industry to to be a lot more adaptable and to better meet their needs I think the other aspect of it really is in the data the data area where I think that the donor is now creating a much more significant connection between organizations in a car summers especially when you think about the level of devices that are now enabled and the sheer growth of data that's that that's growing at exponential rates so so that the impact then is that the systems that we used to rely on are the technology we used to rely on to be able to handle that kind of growth no longer keeps up and is able to to you know build for the future so we need to sort of change that so what I G's really doing is transform transforming the organization to become a lot more efficient focus more on customers and and really set ourselves up to be agile and adaptive and so ya know as part of your Innovation Award that the specific set of projects you tied a huge amount of different disparate systems together and with M&A and other you have a lot to do there to you tell us a little more about kind of how you're able to better respond to customer needs by being able to do that yeah no you're right so we've we've we're nearly a hundred year old company that's grown from lots of merger and acquisition and just as a result of that that means that data's been sort of spread out and fragmented across multiple brands and multiple products and so the number one sort of issue and problem that we were hearing was that it was too hard to get access to data and it's highly complicated which is not great from a company from our perspective really because because we are a data company right that's what we do we we collect data about people what they what's important to them what they value and the environment in which they live so that we can understand that risk and better manage and protect those people so what we're doing is we're trying to make and what we have been doing is making data more open and accessible and and by that I mean making data more of easily available for people to use it to make decisions in their day-to-day activity and to do that what we've done is built a single data platform across the group that unifies the data into a single source of truth that we can then build on top of that single views of customers for example that puts the right information into the into the hands of the people that need it the most and so now why does open source play such a big part in doing that I know there are a lot of different solutions that could get you there sure well firstly I think I've been sauce has been k2 these and really it's been key because we've basically started started from scratch to build this this new next-generation data platform based on entirely open-source you know using great components like Kafka and Postgres and airflow and and and and and then fundamentally building on top of red Red Hat OpenStack right to power all that and they give us the flexibility that we need to be able to make things happen much faster for example we were just talking to the pivotal guys earlier this week here and some of the stuff that we're doing they're they're things quite interesting innovative writes even sort of maybe first in the world where we've taken the older sort of appliance and dedicated sort of massive parallel processing unit and ported that over onto red Red Hat OpenStack right which is now giving us a lot more flexibility for scale in a much more efficient way but you're right though that we've come from in the past a more traditional approach to to using vendor based technology right which was good back then when you know technology solutions could last for around 10 years or so on and and that was fine but now that we need to move much faster we've had to rethink that and and so our focus has been on using you know more commoditized open source technology built by communities to give us that adaptability and sort of remove the locking in there any entrenchment of technology so that's really helped us but but I think that the last point that's been really critical to us is is answering that that concern and question about ongoing support and maintenance right so you know in a regular environment the regulator is really concerned about anything that could fundamentally impact business operation and and so the question is always about what happens when something goes wrong who's going to be there to support you which is where the value of the the partnership we have with Red Hat has really come into its own right and what what it's done is is it's actually giving us the best of both worlds a means that we can we can leverage and use and and and you know take some of the technology that's being developed by great communities in the open source way but also partner with a trusted partner in red had to say you know they're going to stand behind that community and provide that support when we needed the most so that's been the kind of the real value out of that partnership okay well I appreciate I love the story it's how do you move quickly leverage the power community but do it in a safe secure way and I love the idea of your literally empowering people with machine learning and AI at the moment when they need it it's just an incredible story so thank you so much for being here appreciate it thank you [Applause] you know again you see in these the the importance of enabling people with data and in an old-world was so much data was created with a system in mind versus data is a separate asset that needs to be available real time to anyone is a theme we hear over and over and over again and so you know really looking at open source solutions that allow that flexibility and keep data from getting locked into proprietary silos you know is a theme that we've I've heard over and over over the past year with many of our customers so I love logistics I'm a geek that way I come from that background in the past and I know that running large complex operations requires flawless execution and that requires great data and we have two great examples today around how to engage own organizations in new and more effective ways in the case of lufthansa technik literally IT became the business so it wasn't enabling the business it became the business offering and importantly went from idea to delivery to customers in a hundred days and so this theme of speed and the importance of speed it's a it's a great story you'll hear more about and then also at UPS UPS again I talked a little earlier about IT used to be kind of the long pole in the tent the thing that was slow moving because of the technology but UPS is showing that IT can actually drive the business and the cadence of business even faster by demonstrating the power and potential of technology to engage in this case hundreds of thousands of people to make decisions real-time in the face of obviously constant change around weather mechanicals and all the different things that can happen in a large logistics operation like that so I'd like to welcome on stage to be us more from Lufthansa Technik and Nick Castillo from ups to be us welcome thank you for being here Nick thank you thank you Jim and congratulations on your Innovation Awards oh thank you it's a great honor so to be us let's start with you can you tell us a little bit more about what a viet are is yeah avatars are a digital platform offering features like aircraft condition analytics reliability management and predictive maintenance and it helps airlines worldwide to digitize and improve their operations so all of the features work and can be used separately or generate even more where you burn combined and finally we decided to set up a viet as an open platform that means that we avoid the whole aviation industry to join the community and develop ideas on our platform and to be as one of things i found really fascinating about this is that you had a mandate to do this at a hundred days and you ultimately delivered on it you tell us a little bit about that i mean nothing in aviation moves that fast yeah that's been a big challenge so in the beginning of our story the Lufthansa bot asked us to develop somehow digital to win of an aircraft within just hundred days and to deliver something of value within 100 days means you cannot spend much time and producing specifications in terms of paper etc so for us it was pretty clear that we should go for an angel approach and immediately start and developing ideas so we put the best experts we know just in one room and let them start to work and on day 2 I think we already had the first scribbles for the UI on day 5 we wrote the first lines of code and we were able to do that because it has been a major advantage for us to already have four technologies taken place it's based on open source and especially rated solutions because we did not have to waste any time setting up the infrastructure and since we wanted to get feedback very fast we were certainly visited an airline from the Lufthansa group already on day 30 and showed them the first results and got a lot of feedback and because from the very beginning customer centricity has been an important aspect for us and changing the direction based on customer feedback has become quite normal for us over time yeah it's an interesting story not only engaging the people internally but be able to engage with a with that with a launch customer like that and get feedback along the way as it's great thing how is it going overall since launch yeah since the launch last year in April we generated much interest in the industry as well from Airlines as from competitors and in the following month we focused on a few Airlines which had been open minded and already advanced in digital activities and we've got a lot of feedback by working with them and we're able to improve our products by developing new features for example we learned that data integration can become quite complex in the industry and therefore we developed a new feature called quick boarding allowing Airlines to integrate into the via table platform within one day using a self-service so and currently we're heading for the next steps beyond predictive maintenance working on process automation and prescriptive prescriptive maintenance because we believe prediction without fulfillment still isn't enough it really is a great example of even once you're out there quickly continuing to innovate change react it's great to see so Nick I mean we all know ups I'm still always blown away by the size and scale of the company and the logistics operations that you run you tell us a little more about the project and what we're doing together yeah sure Jim and you know first of all I think I didn't get the sportcoat memo I think I'm the first one up here today with a sport coat but you know first on you know on behalf of the 430,000 ups was around the world and our just world-class talented team of 5,000 IT professionals I have to tell you we're humbled to be one of this year's red hat Innovation Award recipients so we really appreciate that you know as a global logistics provider we deliver about 20 million packages each day and we've got a portfolio of technologies both operational and customer tech and another customer facing side the power what we call the UPS smart logistics network and I gotta tell you innovations in our DNA technology is at the core of everything we do you know from the ever familiar first and industry mobile platform that a lot of you see when you get delivered a package which we call the diad which believe it or not we delivered in 1992 my choice a data-driven solution that drives over 40 million of our my choice customers I'm whatever you know what this is great he loves logistics he's a my choice customer you could be one too by the way there's a free app in the App Store but it provides unmatched visibility and really controls that last mile delivery experience so now today we're gonna talk about the solution that we're recognized for which is called site which is part of a much greater platform that we call edge which is transforming how our package delivery teams operate providing them real-time insights into our operations you know this allows them to make decisions based on data from 32 disparate data sources and these insights help us to optimize our operations but more importantly they help us improve the delivery experience for our customers just like you Jim you know on the on the back end is Big Data and it's on a large scale our systems are crunching billions of events to render those insights on an easy-to-use mobile platform in real time I got to tell you placing that information in our operators hands makes ups agile and being agile being able to react to changing conditions as you know is the name of the game in logistics now we built edge in our private cloud where Red Hat technologies play a very important role as part of our overage overarching cloud strategy and our migration to agile and DevOps so it's it's amazing it's amazing the size and scale so so you have this technology vision around engaging people in a more effect way those are my word not yours but but I'd be at that's how it certainly feels and so tell us a little more about how that enables the hundreds of thousands people to make better decisions every day yep so you know we're a people company and the edge platform is really the latest in a series of solutions to really empower our people and really power that smart logistics network you know we've been deploying technology believe it or not since we founded the company in 1907 we'll be a hundred and eleven years old this August it's just a phenomenal story now prior to edge and specifically the syphon ishutin firm ation from a number of disparate systems and reports they then need to manually look across these various data sources and and frankly it was inefficient and prone to inaccuracy and it wasn't really real-time at all now edge consumes data as I mentioned earlier from 32 disparate systems it allows our operators to make decisions on staffing equipment the flow of packages through the buildings in real time the ability to give our people on the ground the most up-to-date data allows them to make informed decisions now that's incredibly empowering because not only are they influencing their local operations but frankly they're influencing the entire global network it's truly extraordinary and so why open source and open shift in particular as part of that solution yeah you know so as I mentioned Red Hat and Red Hat technology you know specifically open shift there's really core to our cloud strategy and to our DevOps strategy the tools and environments that we've partnered with Red Hat to put in place truly are foundational and they've fundamentally changed the way we develop and deploy our systems you know I heard Jose talk earlier you know we had complex solutions that used to take 12 to 18 months to develop and deliver to market today we deliver those same solutions same level of complexity in months and even weeks now openshift enables us to container raise our workloads that run in our private cloud during normal operating periods but as we scale our business during our holiday peak season which is a very sure window about five weeks during the year last year as a matter of fact we delivered seven hundred and sixty-two million packages in that small window and our transactions our systems they just spiked dramatically during that period we think that having open shift will allow us in those peak periods to seamlessly move workloads to the public cloud so we can take advantage of burst capacity economically when needed and I have to tell you having this flexibility I think is key because you know ultimately it's going to allow us to react quickly to customer demands when needed dial back capacity when we don't need that capacity and I have to say it's a really great story of UPS and red hat working you together it really is a great story is just amazing again the size and scope but both stories here a lot speed speed speed getting to market quickly being able to try things it's great lessons learned for all of us the importance of being able to operate at a fundamentally different clock speed so thank you all for being here very much appreciated congratulate thank you [Applause] [Music] alright so while it's great to hear from our Innovation Award winners and it should be no surprise that they're leading and experimenting in some really interesting areas its scale so I hope that you got a chance to learn something from these interviews you'll have an opportunity to learn more about them you'll also have an opportunity to vote on the innovator of the year you can do that on the Red Hat summit mobile app or on the Red Hat Innovation Awards homepage you can learn even more about their stories and you'll have a chance to vote and I'll be back tomorrow to announce the the summit winner so next I like to spend a few minutes on talking about how Red Hat is working to catalyze our customers efforts Marko bill Peter our senior vice president of customer experience and engagement and John Alessio our vice president of global services will both describe areas in how we are working to configure our own organization to effectively engage with our customers to use open source to help drive their success so with that I'd like to welcome marquel on stage [Music] good morning good morning thank you Jim so I want to spend a few minutes to talk about how we are configured how we are configured towards your success how we enable internally as well to work towards your success and actually engage as well you know Paul yesterday talked about the open source culture and our open source development net model you know there's a lot of attributes that we have like transparency meritocracy collaboration those are the key of our culture they made RedHat what it is today and what it will be in the future but we also added our passion for customer success to that let me tell you this is kind of the configuration from a cultural perspective let me tell you a little bit on what that means so if you heard the name my organization is customer experience and engagement right in the past we talked a lot about support it's an important part of the Red Hat right and how we are configured we are configured probably very uniquely in the industry we put support together we have product security in there we add a documentation we add a quality engineering into an organization you think there's like wow why are they doing it we're also running actually the IT team for actually the product teams why are we doing that now you can imagine right we want to go through what you see as well right and I'll give you a few examples on how what's coming out of this configuration we invest more and more in testing integration and use cases which you are applying so you can see it between the support team experiencing a lot what you do and actually changing our test structure that makes a lot of sense we are investing more and more testing outside the boundaries so not exactly how things must fall by product management or engineering but also how does it really run in an environment that you operate we run complex setups internally right taking openshift putting in OpenStack using software-defined storage underneath managing it with cloud forms managing it if inside we do that we want to see how that works right we are reshaping documentation console to kind of help you better instead of just documenting features and knobs as in how can how do you want to achieve things now part of this is the configuration that are the big part of the configuration is the voice of the customer to listen to what you say I've been here at Red Hat a few years and one of my passion has always been really hearing from customers how they do it I travel constantly in the world and meet with customers because I want to know what is really going on we use channels like support we use channels like getting from salespeople the interaction from customers we do surveys we do you know we interact with our people to really hear what you do what we also do what maybe not many know and it's also very unique in the industry we have a webpage called you asked reacted we show very transparently you told us this is an area for improvement and it's not just in support it's across the company right build us a better web store build us this we're very transparent about Hades improvements we want to do with you now if you want to be part of the process today go to the feedback zone on the next floor down and talk to my team I might be there as well hit me up we want to hear the feedback this is how we talk about configuration of the organization how we are configured let me go to let me go to another part which is innovation innovation every day and that in my opinion the enable section right we gotta constantly innovate ourselves how do we work with you how do we actually provide better value how do we provide faster responses in support this is what we would I say is is our you know commitment to innovation which is the enabling that Jim talked about and I give you a few examples which I'm really happy and it kind of shows the open source culture at Red Hat our commitment is for innovation I'll give you good example right if you have a few thousand engineers and you empower them you kind of set the business framework as hey this is an area we got to do something you get a lot of good IDs you get a lot of IDs and you got a shape an inter an area that hey this is really something that brings now a few years ago we kind of said or I say is like based on a lot of feedback is we got to get more and more proactive if you customers and so I shaped my team and and I shaped it around how can we be more proactive it started very simple as in like from kbase articles or knowledgebase articles in getting started guys then we started a a tool that we put out called labs you've probably seen them if you're on the technical side really taking small applications out for you to kind of validate is this configured correctly stat configure there was the start then out of that the ideas came and they took different turns and one of the turns that we came out was right at insights that we launched a few years ago and did you see the demo yesterday that in Paul's keynote that they showed how something was broken with one the data centers how it was applied to fix and how has changed this is how innovation really came from the ground up from the support side and turned into something really a being a cornerstone of our strategy and we're keeping it married from the day to day work right you don't want to separate this you want to actually keep that the data that's coming from the support goes in that because that's the power that we saw yesterday in the demo now innovation doesn't stop when you set the challenge so we did the labs we did the insights we just launched a solution engine called solution engine another thing that came out of that challenge is in how do we break complex issues down that it's easier for you to find a solution quicker it's one example but we're also experimenting with AI so insights uses AI as you probably heard yesterday we also use it internally to actually drive faster resolution we did in one case with a a our I bought basically that we get to 25% faster resolution on challenges that you have the beauty for you obviously it's well this is much faster 10% of all our support cases today are supported and assisted by an AI now I'll give you another example of just trying to tell you the innovation that comes out if you configure and enable the team correctly kbase articles are knowledgebase articles we q8 thousands and thousands every year and then I get feedback as and while they're good but they're in English as you can tell my English is perfect so it's not no issue for that but for many of you is maybe like even here even I read it in Japanese so we actually did machine translation because it's too many that we can do manually the using machine translation I can tell it's a funny example two weeks ago I tried it I tried something from English to German I looked at it the German looked really bad I went back but the English was bad so it really translates one to one actually what it does but it's really cool this is innovation that you can apply and the team actually worked on this and really proud on that now the real innovation there is not these tools the real innovation is that you can actually shape it in a way that the innovation comes that you empower the people that's the configure and enable and what I think is all it's important this don't reinvent the plumbing don't start from scratch use systems like containers on open shift to actually build the innovation in a smaller way without reinventing the plumbing you save a lot of issues on security a lot of issues on reinventing the wheel focus on that that's what we do as well if you want to hear more details again go in the second floor now let's talk about the engage that Jim mentioned before what I translate that engage is actually engaging you as a customer towards your success now what does commitment to success really mean and I want to reflect on that on a traditional IT company shows up with you talk the salesperson solution architect works with you consulting implements solution it comes over to support and trust me in a very traditional way the support guy has no clue what actually was sold early on it's what happens right and this is actually I think that red had better that we're not so silent we don't show our internal silos or internal organization that much today we engage in a way it doesn't matter from which team it comes we have a better flow than that you deserve how the sausage is made but we can never forget what was your business objective early on now how is Red Hat different in this and we are very strong in my opinion you might disagree but we are very strong in a virtual accounting right really putting you in the middle and actually having a solution architect work directly with support or consulting involved and driving that together you can also help us in actually really embracing that model if that's also other partners or system integrators integrate put yourself in the middle be around that's how we want to make sure that we don't lose sight of the original business problem trust me reducing the hierarchy or getting rid of hierarchy and bureaucracy goes a long way now this is how we configured this is how we engage and this is how we are committed to your success with that I'm going to introduce you to John Alessio that talks more about some of the innovation done with customers thank you [Music] good morning I'm John Alessio I'm the vice president of Global Services and I'm delighted to be with you here today I'd like to talk to you about a couple of things as it relates to what we've been doing since the last summit in the services organization at the core of everything we did it's very similar to what Marco talked to you about our number one priority is driving our customer success with red hat technology and as you see here on the screen we have a number of different offerings and capabilities all the way from training certification open innovation labs consulting really pairing those capabilities together with what you just heard from Marco in the support or cee organization really that's the journey you all go through from the beginning of discovering what your business challenge is all the way through designing those solutions and deploying them with red hat now the highlight like to highlight a few things of what we've been up to over the last year so if I start with the training and certification team they've been very busy over the last year really updating enhancing our curriculum if you haven't stopped by the booth there's a preview for new capability around our learning community which is a new way of learning and really driving that enable meant in the community because 70% of what you need to know you learned from your peers and so it's a very key part of our learning strategy and in fact we take customer satisfaction with our training and certification business very seriously we survey all of our students coming out of training 93% of our students tell us they're better prepared because of red hat training and certification after Weeds they've completed the course we've updated the courses and we've trained well over a hundred and fifty thousand people over the last two years so it's a very very key part of our strategy and that combined with innovation labs and the consulting operation really drive that overall journey now we've been equally busy in enhancing the system of enablement and support for our business partners another very very key initiative is building out the ecosystem we've enhanced our open platform which is online partner enablement network we've added new capability and in fact much of the training and enablement that we do for our internal consultants our deal is delivered through the open platform now what I'm really impressed with and thankful for our partners is how they are consuming and leveraging this material we train and enable for sales for pre-sales and for delivery and we're up over 70% year in year in our partners that are enabled on RedHat technology let's give our business partners a round of applause now one of our offerings Red Hat open innovation labs I'd like to talk a bit more about and take you through a case study open innovation labs was created two years ago it's really there to help you on your journey in adopting open source technology it's an immersive experience where your team will work side-by-side with Red Hatters to really propel your journey forward in adopting open source technology and in fact we've been very busy since the summit in Boston as you'll see coming up on the screen we've completed dozens of engagements leveraging our methods tools and processes for open innovation labs as you can see we've worked with large and small accounts in fact if you remember summit last year we had a European customer easier AG on stage which was a startup and we worked with them at the very beginning of their business to create capabilities in a very short four-week engagement but over the last year we've also worked with very large customers such as Optim and Delta Airlines here in North America as well as Motability operations in the European arena one of the accounts I want to spend a little bit more time on is Heritage Bank heritage Bank is a community owned bank in Toowoomba Australia their challenge was not just on creating new innovative technology but their challenge was also around cultural transformation how to get people to work together across the silos within their organization we worked with them at all levels of the organization to create a new capability the first engagement went so well that they asked us to come in into a second engagement so I'd like to do now is run a video with Peter lock the chief executive officer of Heritage Bank so he can take you through their experience Heritage Bank is one of the country's oldest financial institutions we have to be smarter we have to be more innovative we have to be more agile we had to change we had to find people to help us make that change the Red Hat lab is the only one that truly helps drive that change with a business problem the change within the team is very visible from the start to now we've gone from being separated to very single goal minded seeing people that I only ever seen before in their cubicles in the room made me smile programmers in their thinking I'm now understanding how the whole process fits together the productivity of IT will change and that is good for our business that's really the value that were looking for the Red Hat innovation labs for us were a really great experience I'm not interested in running an organization I'm interested in making a great organization to say I was pleasantly surprised by it is an understatement I was delighted I love the quote I was delighted makes my heart warm every time I see that video you know since we were at summit for those of you who are with us in Boston some of you went on our hardhat tours we've opened three physical facilities here at Red Hat where we can conduct red head open Innovation Lab engagements Singapore London and Boston were all opened within the last physical year and in fact our site in Boston is paired with our world-class executive briefing center as well so if you haven't been there please do check it out I'd like to now talk to you a bit about a very special engagement that we just recently completed we just recently completed an engagement with UNICEF the United Nations Children's Fund and the the purpose behind this engagement was really to help UNICEF create an open-source platform that marries big data with social good the idea is UNICEF needs to be better prepared to respond to emergency situations and as you can imagine emergency situations are by nature unpredictable you can't really plan for them they can happen anytime anywhere and so we worked with them on a project that we called school mapping and the idea was to provide more insights so that when emergency situations arise UNICEF could do a much better job in helping the children in the region and so we leveraged our Red Hat open innovation lab methods tools processes that you've heard about just like we did at Heritage Bank and the other accounts I mentioned but then we also leveraged Red Hat software technologies so we leveraged OpenShift container platform we leveraged ansible automation we helped the client with a more agile development approach so they could have releases much more frequently and continue to update this over time we created a continuous integration continuous deployment pipeline we worked on containers and container in the application etc with that we've been able to provide a platform that is going to allow for their growth to better respond to these emergency situations let's watch a short video on UNICEF mission of UNICEF innovation is to apply technology to the world's most pressing problems facing children data is changing the landscape of what we do at UNICEF this means that we can figure out what's happening now on the ground who it's happening to and actually respond to it in much more of a real-time manner than we used to be able to do we love working with open source communities because of their commitment that we should be doing good for the world we're actually with red hat building a sandbox where universities or other researchers or data scientists can connect and help us with our work if you want to use data for social good there's so many groups out there that really need your help and there's so many ways to get involved [Music] so let's give a very very warm red hat summit welcome to Erica kochi co-founder of unicef innovation well Erica first of all welcome to Red Hat summit thanks for having me here it's our pleasure and thank you for joining us so Erica I've just talked a bit about kind of what we've been up to and Red Hat services over the last year we talked a bit about our open innovation labs and we did this project the school mapping project together our two teams and I thought the audience might find it interesting from your point of view on why the approach we use in innovation labs was such a good fit for the school mapping project yeah it was a great fit for for two reasons the first is values everything that we do at UNICEF innovation we use open source technology and that's for a couple of reasons because we can take it from one place and very easily move it to other countries around the world we work in 190 countries so that's really important for us not to be able to scale things also because it makes sense we can get we can get more communities involved in this and look not just try to do everything by ourselves but look much open much more openly towards the open source communities out there to help us with our work we can't do it alone yeah and then the second thing is methodology you know the labs are really looking at taking this agile approach to prototyping things trying things failing trying again and that's really necessary when you're developing something new and trying to do something new like mapping every school in the world yeah very challenging work think about it 190 countries Wow and so the open source platform really works well and then the the rapid prototyping was really a good fit so I think the audience might find it interesting on how this application and this platform will help children in Latin America so in a lot of countries in Latin America and many countries throughout the world that UNICEF works in are coming out of either decades of conflict or are are subject to natural disasters and not great infrastructure so it's really important to a for us to know where schools are where communities are well where help is needed what's connected what's not and using a overlay of various sources of data from poverty mapping to satellite imagery to other sources we can really figure out what's happening where resources are where they aren't and so we can plan better to respond to emergencies and to and to really invest in areas that are needed that need that investment excellent excellent it's quite powerful what we were able to do in a relatively short eight or nine week engagement that our two teams did together now many of your colleagues in the audience are using open source today looking to expand their use of open source and I thought you might have some recommendations for them on how they kind of go through that journey and expanding their use of open source since your experience at that yeah for us it was it was very much based on what's this gonna cost we have limited resources and what's how is this gonna spread as quickly as possible mm-hmm and so we really asked ourselves those two questions you know about 10 years ago and what we realized is if we are going to be recommending technologies that governments are going to be using it really needs to be open source they need to have control over it yeah and they need to be working with communities not developing it themselves yeah excellent excellent so I got really inspired with what we were doing here in this project it's one of those you know every customer project is really interesting to me this one kind of pulls a little bit at your heartstrings on what the real impact could be here and so I know some of our colleagues here in the audience may want to get involved how can they get involved well there's many ways to get involved with the other UNICEF or other groups out there you can search for our work on github and there are tasks that you can do right now if and if you're looking for to do she's got work for you and if you want sort of a more a longer engagement or a bigger engagement you can check out our website UNICEF stories org and you can look at the areas you might be interested in and contact us we're always open to collaboration excellent well Erica thank you for being with us here today thank you for the great project we worked on together and have a great summer thank you for being give her a round of applause all right well I hope that's been helpful to you to give you a bit of an update on what we've been focused on in global services the message I'll leave with you is our top priority is customer success as you heard through the story from UNICEF from Heritage Bank and others we can help you innovate where you are today I hope you have a great summit and I'll call out Jim Whitehurst thank you John and thank you Erica that's really an inspiring story we have so many great examples of how individuals and organizations are stepping up to transform in the face of digital disruption I'd like to spend my last few minutes with one real-world example that brings a lot of this together and truly with life-saving impact how many times do you think you can solve a problem which is going to allow a clinician to now save the life I think the challenge all of his physicians are dealing with is data overload I probably look at over 100,000 images in a day and that's just gonna get worse what if it was possible for some computer program to look at these images with them and automatically flag images that might deserve better attention Chris on the surface seems pretty simple but underneath Chris has a lot going on in the past year I've seen Chris Foreman community and a space usually dominated by proprietary software I think Chris can change medicine as we know it today [Music] all right with that I'd like to invite on stage dr. Ellen grant from Boston Children's Hospital dr. grant welcome thank you for being here so dr. grant tell me who is Chris Chris does a lot of work for us and I think Chris is making me or has definitely the potential to make me a better doctor Chris helps us take data from our archives in the hospital and port it to wrap the fastback ends like the mass up and cloud to do rapid data processing and provide it back to me in any format on a desktop an iPad or an iPhone so it it basically brings high-end data analysis right to me at the bedside and that's been a barrier that I struggled with years ago to try to break down so that's where we started with Chris is to to break that barrier between research that occurred on a timeline of days to weeks to months to clinical practice which occurs in the timeline of seconds to minutes well one of things I found really fascinating about this story RedHat in case you can't tell we're really passionate about user driven innovation is this is an example of user driven innovation not directly at a technology company but in medicine excuse me can you tell us just a little bit about the genesis of Chris and how I got started yeah Chris got started when I was running a clinical division and I was very frustrated with not having the latest image analysis tools at my fingertips while I was on clinical practice and I would have to on the research so I could go over and you know do line code and do the data analysis but if I'm always over in clinical I kept forgetting how to do those things and I wanted to have all those innovations that my fingertips and not have to remember all the computer science because I'm a physician not like a better scientist so I wanted to build a platform that gave me easy access to that back-end without having to remember all the details and so that's what Chris does for us is brings allowed me to go into the PAC's grab a dataset send it to a computer and back in to do the analysis and bring it back to me without having to worry about where it was or how it got there that's all involved in the in the platform Chris and why not just go to a vendor and ask them to write a piece of software for you to do that yeah we thought about that and we do a lot of technical innovations and we always work with the experts so we wanted to work with if I'm going to be able to say an optical device I'm going to work with the optical engineers or an EM our system I'm going to work with em our engineers so we wanted to work with people who really knew or the plumbers so to speak of the software in industry so we ended up working with the massive point cloud for the platform and the distributed systems in Red Hat as the infrastructure that's starting to support Chris and that's been actually a really incredible journey for us because medical ready medical softwares not typically been a community process and that's something that working with dan from Red Hat we learned a lot about how to participate in an open community and I think our team has grown a lot as a result of that collaboration and I know you we've talked about in the past that getting this data locked into a proprietary system you may not be able to get out there's a real issue can you talk about the importance of open and how that's worked in the process yeah and I think for the medical community and I find this resonates with other physicians as well too is that it's medical data we want to continue to own and we feel very awkward about giving it to industry so we would rather have our data sitting in an open cloud like the mass open cloud where we can have a data consortium that oversees the data governance so that we're not giving our data way to somebody else but have a platform that we can still keep a control of our own data and I think it's going to be the future because we're running of a space in the hospital we generate so much data and it's just going to get worse as I was mentioning and all the systems run faster we get new devices so the amount of data that we have to filter through is just astronomically increasing so we need to have resources to store and compute on such large databases and so thinking about where this could go I mean this is a classic feels like an open-source project it started really really small with a originally modest set of goals and it's just kind of continue to grow and grow and grow it's a lot like if yes leanest torval Linux would be in 1995 you probably wouldn't think it would be where it is now so if you dream with me a little bit where do you think this could possibly go in the next five years ten years what I hope it'll do is allow us to break down the silos within the hospital because to do the best job at what we physicians do not only do we have to talk and collaborate together as individuals we have to take the data each each community develops and be able to bring it together so in other words I need to be able to bring in information from vital monitors from mr scans from optical devices from genetic tests electronic health record and be able to analyze on all that data combined so ideally this would be a platform that breaks down those information barriers in a hospital and also allows us to collaborate across multiple institutions because many disorders you only see a few in each hospital so we really have to work as teams in the medical community to combine our data together and also I'm hoping that and we even have discussions with people in the developing world because they have systems to generate or to got to create data or say for example an M R system they can't create data but they don't have the resources to analyze on it so this would be a portable for them to participate in this growing data analysis world without having to have the infrastructure there and be a portal into our back-end and we could provide the infrastructure to do the data analysis it really is truly amazing to see how it's just continued to grow and grow and expand it really is it's a phenomenal story thank you so much for being here appreciate it thank you [Applause] I really do love that story it's a great example of user driven innovation you know in a different industry than in technology and you know recognizing that a clinicians need for real-time information is very different than a researchers need you know in projects that can last weeks and months and so rather than trying to get an industry to pivot and change it's a great opportunity to use a user driven approach to directly meet those needs so we still have a long way to go we have two more days of the summit and as I said yesterday you know we're not here to give you all the answers we're here to convene the conversation so I hope you will have an opportunity today and tomorrow to meet some new people to share some ideas we're really really excited about what we can all do when we work together so I hope you found today valuable we still have a lot more happening on the main stage as well this afternoon please join us back for the general session it's a really amazing lineup you'll hear from the women and opensource Award winners you'll also hear more about our collab program which is really cool it's getting middle school girls interested in open sourcing coding and so you'll have an opportunity to see some people involved in that you'll also hear from the open source Story speakers and you'll including in that you will see a demo done by a technologist who happens to be 11 years old so really cool you don't want to miss that so I look forward to seeing you then this afternoon thank you [Applause]