Stephan Scholl, Infor - Inforum 2017 - #Inforum2017 - #theCUBE
(fun, relaxing music) >> Announcer: Live from the Javits Center, in New York City, it's The Cube. Covering Inforum 2017. Brought to you by Infor. >> Welcome back to The Cube's coverage of Inforum 2017, I'm your host Rebecca Knight, along with my co-host, Dave Vellante. We're joined by Stephan Scholl, he is the president of Infor. Thanks so much for joining us. >> My pleasure. >> For returning to The Cube My pleasure, yeah, three years in a row, I think, or four now, yeah. >> Indeed. >> Well, we skipped a year in-between. >> That's right! Three years. Anyway, it's good to be here. >> This has been a hugely successful conference. We're hearing so much about the growth and momentum of Infor. Can you unpack this a little bit for our viewers? >> Yeah, I mean... People always forget, we only started this aggressive Cloud journey literally three years ago. When we announced at Inforum in New Orleans that we were pivoting the company to Infor industry-based CloudSuites, everybody looked at us and said, "Well, that's an interesting pivot." "Why are you doing that?" Well, as I said yesterday, we really saw a market dynamic that you see retail just getting crushed by what Amazon was doing, and it was obvious, today, but then it wasn't so obvious, but that was going to happen everywhere, and so we really got aggressive on believing we could put together a very different approach to tackling enterprise software. Everybody is so fatigued from buying from our competitors traditional, perpetual software, and then you end up modifying the hell out of it, and then you end up spending a gazillion dollars, and it takes forever, and then if it does work, you're stuck on old technology already, and you never get to the next round of evolution. So we said why don't we build CloudSuites, take the last model industry functionality that we have, put it in a Cloud, make it easy for our customers to implement it, and then we'll run it for them. And then, by the way, when the newest innovation comes up, we'll upgrade them automatically. That's what Cloud's about. So, that's where we saw that transformation happening. So in three years, we went from two percent, as I said, to 55 plus percent of our revenue. And, by the way, we're not a small company. Nobody at our size and scale has ever done that in enterprise software. So what an accomplishment. >> So a lot of large companies, some that you used to work for, are really slow. And, you know what, lot of times that's okay, 'cause IT tends to be really slow, as you move to the Cloud, and move to the situation where, "Okay, guys, new release coming!" What are your customers saying about that, how are you managing that sort of pace of change, that flywheel of Amazon, and you're now innovating on and pushing to your climate? >> Well, they're excited. And, I'll tell you, I remember standing up in Frankfurt, Germany, 18 months ago for a keynote, and said the Cloud is coming, I almost got kicked out of Germany. (laughing) They said it's not going to happen in Germany, "No, we're an engineering pedigree," "We're going to be on premise." >> "You don't understand the German market!" >> "You don't understand our marketplace!" And, we're really close friends with Andy Jassy at AWS, the CEO. The AWS guys are unbelievable, and innovative, and we said, "You know, you guys got to build" "your next data center in Frankfurt." So they put hundreds of millions of dollars investment in, built a data center. What's the fastest growing data center in Europe, right now, for them? Frankfurt! The German market, for us, our pipeline is tenfold increase from what it was a year ago. So, it's working in Germany, and it's happening on a global basis, we have, I think yesterday 75 customers from Saudi, from Dubai, from all the Middle East. Cloud is a great equalizer. And don't underestimate... I'll take luck to our advantage anytime. The luck part is, there's fatigue out there, they're exhausted, they've spent so much money over the last 20, 30 years, and never reached the promise of what they were sold then, and so now, with all the digital disruption, I think of the business competitive challenges that they have to deal with. I mean, I don't care, you could be in Wichita, Kansas building up an e-commerce website, and compete with a company in Saudi tomorrow. The barest entry in manufacturing, retail, look at government agencies, we're doing nine-figure transformations in the Cloud with public sector agencies. Again, two years ago, they would've said never going to happen. >> Rebecca: Yet the government does spend that kind of... >> Mike Rogers, the CIO, was saying to us, "Look at all the technical debt" "that we've accumulated over the years," "and it just keeps getting worse and worse and worse." "If we don't bite the bullet and move now," "it's just going to take that much longer." >> That's right. And they're leap-frogging. I mean, I'm so excited, government agencies! I mean, there's even some edicts in some places where Cloud-only. I mean, this whole Gold Coast opportunity, 40 plus different applications in Australia, all going into the Cloud to handle all the complexities they have around the commonwealth games that they're trying to deal with. I mean, just huge transformations on a global basis. >> At this conference, we're hearing about so many different companies, and, as you said, government agencies, municipalalities, transforming their business models, transforming their approaches. What are some of your favorite transformation stories? >> My favorite one that we're doing is Travis Perkins. John Carter, I think you guys maybe even interviewed him last year when he was here. CEO. Old, staid distribution business, and taking a whole new fresh approach. Undoing 40 to 50 different applications, taking his entire business, putting it online. He deals with contracts... So, they're the Home Depot of the UK market, and right now, if you drive up into that car port and you want to order something, it's manual! Sticky notes, phones, dumb terminals, I need five windows, I need five roofs, I need five pieces of wood. Everything is just a scurry. He wants to put it on, when you drive up next year, you're on an iPad, what would you like? Oh, by the way, you want to make a custom order on that window frame? You want to make green, yellow, red, you want to order different tiles of roof styling? Custom orders is the future! You, as a contractor, walking into that organization, want to make a custom order. That, today, is very complicated for a company like that to handle. So, the future is about undoing all that, embracing the custom order process, giving you a really unique, touchless buying process, where it's all on an iPad, it's all automated. You know what? Telling you here's your five new windows, here's a new frame want on it, and, by the way, you're going to get it in five days, and three hours, and 21 minutes. Deliver it to your door. And, by the way, these guys are huge. They're one of the biggest distribution companies in all of the United Kingdom, and so that's one of my favorite stories. >> Can we go over some of the metrics that you've been sharing. I know it's somewhat repetitive, but I'd like to get it on-record. There's 55%, 84, 88, over 1100, 3x, 60%, maybe start with the 60%. I think it's bookings grown, right? >> That's right, yeah. License sales growth last year alone. And, you know what, I looked at... You know, I see it, Paul always keeps me honest, but I think I can say it anyways, which is, I looked at everybody else. You look at the... I don't want you to mention any competitors' names, but you look at the top five competitors that we have, we grew faster than they did last year on sales of CloudSuite. >> Dave: Okay, so that's 60% bookings growth on Cloud. >> Correct. That's right. Yeah, I mean, when you think of our competitors, I saw 40s, I saw some 30s, I saw maybe 52 at the next one down. So, people don't think of us that way, so we were, at the enterprise scale, the fastest-growing Cloud company in the world. >> Okay, and then, 3x, that's 3x the number of customers who bought multiple products, is that correct? >> Correct. That's exactly right. So think about that transformation. They used to buy from us one product, feature-function rich, great, but now they're buying five products, eight products from us. So 3x increase, year over year, already happening. >> Okay, and then there was 1100 plus, is Go-Lives. >> People always ask us, "You're selling stuff." "Are they using it, is it working?" So you got to follow up with delivery, so we're spending a ton of money on certification, training, and ablement, look at the SI community, look at the... Deloitte, Accenture, Capgemini, and Grand Thornton. Four of the major SIs in the world, that weren't here last year, are all here this year. Platinum sponsors. So, delivery on Go Lives, the SI community is embracing us, helping us, I mean, I can't do hundred million dollar transformations on my own with these customers. I need Accenture, I need Deloitte. Look at Koch! Koch's going to be a massive transformation for financials, human-capital management, and so I've got Accenture and Deloitte helping us, taking a hundred plus billion dollar company on those two systems. >> And then 84, 88, is number of... >> Live customers, I'm sorry, total customers that we have in the Cloud. >> Cloud customers, okay, not total customers. >> No, no, we have 90 thousand plus customers, and then 84, 85 hundred of them are Cloud-based customers. >> You got a ways to go, then, to convert some of those customers. >> Well, that's our opportunity, that's exactly right. >> And then 55% of revenue came from the Cloud, obviously driven by the Cloud bookings growth. >> That's right. Exactly. So, I mean, just the acceleration, I mean, as I said, when we started this thing in New Orleans, two or three percent. Now, tipping point, revenue, I mean, it's one thing to sell software, but to actually turn it into revenue? Nobody at an enterprise scale has done 2% to 55% at our size. Lots of companies in the hundred million dollar range, small companies, you know, if we were a stand-alone Cloud company, we'd be one of the largest Cloud companies in the world. >> So the narrative from Oracle, I wonder if you can comment on this, is that the core of enterprise apps has not moved to the Cloud, and we, Oracle, are the guys to move it there, 'cause we are the only ones with that end-to-end Cloud on prem to Cloud strategy. And most companies can't put core apps, enterprise apps in the Cloud, especially on Amazon. So, what do you say to that? >> Well, it's 'cause they don't have the applications to do that. Oracle doesn't have the application horsepower. They don't have industry-based application suites. If you think of what fusion is, it's a mishmash of all the applications that they bought. There's no industry capability. >> Dave: It's horizontal, is what you're saying. >> It's horizontal. Oracle is fighting a battle against Amazon, they declared war against AWS. I'm glad they're doing that, go ahead! I mean, I don't know how you're going to do that, but they want to fight the infrastructure game. For us, infrastructure is commoditized. We're fighting the business applications layer game, and so, when you look at SAP or Oracle or anybody else, they have never done what we've done in our heritage, which is take key critical mission functionality for aerospace and defense, or automotive, we have the last mile functionality. I mean, I have companies like Ferrari, on of the most complicated companies, we've talked about those guys for years, no modifications! BAE, over in the UK, building the F-35 fighter jets and the Typhoon war planes. It doesn't get any more complicated than building an F-35 fighter jet. No modifications in their software, that they have with us. You can only build Cloud-based solutions if you don't modify the software. Oracle doesn't have that. Never had it. They're not a manufacturing pedigreed organization. SAP's probably more analogous to that, but even for SAP, they only have one complete big product sect covering retail, distribution, finance, it's the same piece of software they send to a bank, that they send to a retailer, that they send to a manufacturer. We don't do that. That's been our core forever. >> So your dogma is no custom mods, because you're basically saying you can't succeed in the Cloud with custom mods. >> Yeah. I mean, we have an extensive ability platform to do some neat things if you need to do that, but generally speaking, otherwise it's just lipstick on the pig if you're running modified applications. That's called hosting, and that's what these guys are largely doing. >> You know, a lot of people count hosting as Cloud. >> That's the game they're playing, right? >> They throw everything in the Cloud kitchen sink. >> That's right. >> Okay. >> And as we've talked with you before, we've spent billions... We all are R&D's at the application layer. We do some work in the integration layer, and so on, but most of our money is spent in the last mile, which, Oracle and SAP, they're all focused on HANA and infrastructure, and system speed, and performance, and all the stuff that we view as absolutely being commoditized. >> But that's really attractive to the SIs, the fact that they don't go that last mile, so why is it that the SIs are suddenly sort of coming to Infor? >> Well, you know what, because they finally see there is a lot of revenue still on the line in terms of change management, business-process re-engineering. You take a company like Travis Perkins, change their entire model of doing business. There isn't just modification revenue, or integration revenue, there is huge dollars to be had on change management, taking the company to CEO John Carter by the hand, and saying, "Here's how you're going to transform" "your entire business process." That more than makes up in many cases high-value dollars than focused on changing a widget from green to yellow. >> And it's right in the wheelhouse of these big consultancies. >> And they're making good money on digital transformation, so what are the digital use cases? Look at Accenture, they're did a great job. I think 20 plus percent of their business now is all coming from digital. That didn't exist three, four years ago. >> Well, you have a lot of historical experience from your Oracle days of working with those large SIs, they were critical, but they were doing different type of work then, and is it your premise that a lot of that's going away and that's shifting toward. >> The voice of the customer is everything, and it may take time, you can snow a customer once, which we've already done in this industry of software. We told them buy generic-based software, Oracle or SAP, modify it with an SI, take five years, implement it for a hundred million dollars, get stuck on this platform, and if you're lucky, maybe upgrade in ten years. Whoever does that today, as a playbook, as a customer, and if an SI can sell that, I'm not buying that. You think any customers I know today are buying that vision? I don't think so. >> Dave: Right there with the outsourcing business. >> Another thing that's come out of this conference is attention to the Brooklyn Nets deal. Can you talk a little big about it, it's very cool. >> I love those guys. >> Dave: We're from Boston, we love the Brooklyn Nets, too. >> Rebecca: They can play us anytime. Every day. >> Dave: For those draft picks. >> Bread on those guys. You know what it is. And Shaun, the GM, the energy... I use that a lot with my own guys. Brooklyn grit. And they're willing to look and upturn every aspect of the game to be more competitive. And so, we're in there with our technology, looking at every facet, what are they eating? What's the EQ stuff? Emotional occlusion. How's that team collaboration coming together? And then mapping it to... They have the best 3-D cameras on the court, so put positioning, and how are they aligning to each other? Who's doing the front guard in terms of holding the next person back so they can have enough room to do a three-point shot. Where should the three-point shot come from? So, taking all the EQ stuff, the IQ stuff, the performance, the teamwork, putting it all into a recipe for success. These guys are, I'm going to predict it here, these guys are going to rock it next couple years as a team. >> But it's not just what goes on in the court, too, it's also about fan engagement, too. >> All that. Well, fair enough, I get all excited about just making them a much better team, but the whole fan experience, walking into a place knowing that if I get up now, the washroom line isn't 15 miles long, and at the cash line for a beer isn't going to take me 20 minutes, that I'm on my app, you actually have all the information and sensors in place to know that, hey, right now's a great time, aisle number four, queue number three, is a one-minute wait for a beer, go. Or have runners, everything's on your phone, they don't do enough service. So there's a huge revenue opportunity along with it, from a business point of view, but I would also say is a customer service element. How many times have we sat in a game and go, "I'm not getting up there." (laughing) Unless you're sitting in the VIP area, well, there's revenue to be had all over the place. >> Yeah, they're missing out on our beer money, yeah. >> It's ways for a stadium services, which are essentially a liquor distribution system. >> Exactly right. But to do that, you got to connect point of sales systems, you got to connect a lot of components, centers in the bathroom, I mean you got to do a lot of work, so we're going to create the fan experience of the future with them. And preferences, the fact that they that when you walk in past the door with your app and if you have Brooklyn Nets app, that we know who your favorite player is, and you get a little text that says, Hey, you know what, 10% discount on the next shirt from your favorite player. Things like that. Making a personal connection with you about what you like is going to change the game. And that's happening everywhere. In retail... Everybody wants to have a one-to-one relationship. You want to order your Nike shoes online with a green lace and a red lace on the right, Nike allows you to do that. You want to order a shirt that they'll make for you with the different emblems on it and different technology to it, those are things they're doing, too. So, a very one-to-one relationship. >> Well, it's data, it's more than data, it's insights, and you guys are, everybody's a data company, but you're really becoming a data and insight-oriented company. Did you kind of stumble into that, or is this part of the grand plan six years ago, or, how'd you get here? >> Listen, this whole... I mean, to do Cloud-based solutions by industry is not just to solve for applications going from infrastructure on-premise to off-premise. What does it allow you to do? Well, if you're in AWS, I can run ten thousand core products... I can run a report in ten minutes with AWS that would take you a week, around sales information, customer information. Look at all the Netflix content. You log in on Netflix, "Suggestions for You". It's actually pretty accurate, isn't it? >> Scarily accurate, sometimes, yes. >> It's pretty smart what goes into the algorithm that looks at your past. Unfortunately, I log into my kid's section, and it has my name on it and I get all these wonderful recommendations for kids. But that's the kind of stuff that we're talking about. Customers need that. It's about real-time, it's not looking backwards anymore, it's about real-time decisioning, and analytics, and artificial intelligence, AI is the future, for sure. >> So more, more on the future, this is really fun, listening to you talk, because you are the president, and you have a great view of what's going on. What will we be talking about next year, at this time. Well, it won't be quite this time, it will be September, but what do you think? >> I think what you're going to see is massive global organizations up on stage, like the ones I mentioned, Travis Perkins, a Safeway, a Gold Coast, a Hertz. Hertz is under attack as a company. The entry point into the rental car business was very very hard. Who's going to go buy 800 thousand cars and get in the rental business, open ten thousand centers? You don't need to do that anymore today! >> Dave: Software! >> It's called software, the application business, so their business model is under attack. We're feverishly working with their CEO and their executive team and their board on redefining the future of Hertz. So, you're going to see here, next year, the conversation with a company like Hertz rebounding and growing and being successful, and... The best defense is a good offense, so they're on the offensive! They're going to use their size, their scale. You look at the retailers, I mean, I love the TAL story, and they may make one out of every six shirts. Amazon puts the same shirt online that they sell for $39.99, TAL's trying to sell for $89.99. They're saying enough of that. They built these beautiful analyzers, sensors, where you walk into this little room, and they do a sensor of a hundred different parts of your body, So they're going to get the perfect shirt for you. So, it's an experience center. So you walk into this little center, name's escaping me now, but they're going to take all the measurements, like a professional Italian tailor would do, you walk in, it's all automatic, you come out of there, they know all the components of your body, which is a good thing and a bad thing, sometimes, right, (laughing) they'll know it all, and then you go to this beautiful rack and you're going to pick what color do you want. Do you want a different color? So everything is moving to custom, and you'll pay more for that. Wouldn't you pay for a customized shirt that fits your body perfectly, rather than an off-the-rack kind of shirt at $89.99? That's how you compete with the generic-based e-commerce plays that are out there. That use case of TAL is going to happen in every facet. DSW, the DSW ones, these experience centers, the shoeless aisles, that whole experience. You walking in as... The most loyal women shoppers are DSW with their applications, right. >> Rebecca: (laughs) Yes, yes. >> And how many times have you tried a shoe on that doesn't fit properly, or it's not the one you want, or they don't have your size, or you want to make some configurations to it. You got one, too! >> Ashley came by and gave me this, 'cause I love DSW. >> I mean, they're what, one of the biggest shoe companies in the world not standing still, and Ashley is transforming, they went live on financials in like 90 days in the Cloud? Which for them, that kind of innovation happening that fast is unbelievable. So next year, the whole customer experience side is going to be revolutionary for these kinds of exciting organizations. So, rather than cowering from this digital transformation, they're embracing it. We're going to be the engine of digital transformation for them. I get so excited to have major corporations completely disrupting themselves to change their market for themselves moving forward. >> What is the Koch investment meant to you guys, can you talk about that a little bit? I mean, obviously, we hear two billion dollars, and blah, blah, blah, but can you go a little deeper for us? >> I mean, forget all the money stuff, for a minute, just the fact that we're part of a company that is, went from 40 million when Charles Koch started, taking over from his family, and went to 100 plus billion. Think about that innovation. Think about the horsepower, the culture, the aggressiveness, the tenacity, the will to win. We already had that. To combine that with their sheer size and scale is something that is exciting for me, one. Two is they view technology as the next big chapter for them. I mean, again, not resting on your laurels, I'm already 100 billion, they want to grow to 150, 200 billion, and they see technology as the root to getting there. Automating their plants, connecting all their components of their employees, gain the right employees to the right place, so workforce management, all the HR stuff that we're doing on transformation, the financials, getting a global consolidated view across 100 billion dollar business on our systems. That's transformation! That's big, big business for us, and what a great reference to have! A guy like Steve Fellmeier up yesterday, he'll be up here next year talking about how he's using us to transform their business. There's not many 100 billion dollar companies around, right, so what a great reference point for us to have them as a customer, and as a proved point of success. >> Well, we'll look forward to that in September, and seeing you back here next year, too. >> Look forward to it. >> Stephan, thanks so much for joining us. >> Thanks, appreciate it, thank you. >> I'm Rebecca Knight for Dave Vellante, that is it for us and The Cube at Inforum 2017. See you next time.
SUMMARY :
Brought to you by Infor. he is the president of Infor. For returning to The Cube Anyway, it's good to be here. the growth and momentum of Infor. and you never get to the next round of evolution. and move to the situation where, 18 months ago for a keynote, and said the Cloud is coming, and we said, "You know, you guys got to build" Rebecca: Yet the government "Look at all the technical debt" all going into the Cloud to handle all the complexities and, as you said, government agencies, Oh, by the way, you want to make a custom order but I'd like to get it on-record. I don't want you to mention any competitors' names, I saw maybe 52 at the next one down. but now they're buying five products, Four of the major SIs in the world, total customers that we have in the Cloud. and then 84, 85 hundred of them are Cloud-based customers. to convert some of those customers. obviously driven by the Cloud bookings growth. So, I mean, just the acceleration, I mean, as I said, is that the core of enterprise apps the applications to do that. it's the same piece of software they send to a bank, in the Cloud with custom mods. to do some neat things if you need to do that, and all the stuff that we view taking the company to CEO John Carter by the hand, And it's right in the wheelhouse I think 20 plus percent of their business now and is it your premise that a lot of that's going away and it may take time, you can snow a customer once, is attention to the Brooklyn Nets deal. Rebecca: They can play us anytime. so they can have enough room to do a three-point shot. But it's not just what goes on in the court, too, and at the cash line for a beer It's ways for a stadium services, And preferences, the fact that they that when you walk in and you guys are, everybody's a data company, I mean, to do Cloud-based solutions by industry But that's the kind of stuff that we're talking about. this is really fun, listening to you talk, and get in the rental business, and then you go to this beautiful rack that doesn't fit properly, or it's not the one you want, 'cause I love DSW. I get so excited to have major corporations gain the right employees to the right place, and seeing you back here next year, too. See you next time.
SENTIMENT ANALYSIS :
ENTITIES
Entity | Category | Confidence |
---|---|---|
Rebecca Knight | PERSON | 0.99+ |
Dave Vellante | PERSON | 0.99+ |
Rebecca | PERSON | 0.99+ |
Amazon | ORGANIZATION | 0.99+ |
Shaun | PERSON | 0.99+ |
Deloitte | ORGANIZATION | 0.99+ |
Stephan Scholl | PERSON | 0.99+ |
Dave | PERSON | 0.99+ |
Andy Jassy | PERSON | 0.99+ |
Ferrari | ORGANIZATION | 0.99+ |
Europe | LOCATION | 0.99+ |
Accenture | ORGANIZATION | 0.99+ |
AWS | ORGANIZATION | 0.99+ |
Oracle | ORGANIZATION | 0.99+ |
John Carter | PERSON | 0.99+ |
Mike Rogers | PERSON | 0.99+ |
Steve Fellmeier | PERSON | 0.99+ |
Saudi | LOCATION | 0.99+ |
Hertz | ORGANIZATION | 0.99+ |
Frankfurt | LOCATION | 0.99+ |
$39.99 | QUANTITY | 0.99+ |
20 minutes | QUANTITY | 0.99+ |
60% | QUANTITY | 0.99+ |
Capgemini | ORGANIZATION | 0.99+ |
Nike | ORGANIZATION | 0.99+ |
$89.99 | QUANTITY | 0.99+ |
Stephan | PERSON | 0.99+ |
Germany | LOCATION | 0.99+ |
Charles Koch | PERSON | 0.99+ |
Brooklyn Nets | ORGANIZATION | 0.99+ |
two | QUANTITY | 0.99+ |
Dubai | LOCATION | 0.99+ |
Australia | LOCATION | 0.99+ |
United Kingdom | LOCATION | 0.99+ |
two percent | QUANTITY | 0.99+ |
2% | QUANTITY | 0.99+ |
five products | QUANTITY | 0.99+ |
UK | LOCATION | 0.99+ |
New Orleans | LOCATION | 0.99+ |
three hours | QUANTITY | 0.99+ |
55% | QUANTITY | 0.99+ |
100 billion | QUANTITY | 0.99+ |
September | DATE | 0.99+ |
next year | DATE | 0.99+ |
last year | DATE | 0.99+ |
Safeway | ORGANIZATION | 0.99+ |
eight products | QUANTITY | 0.99+ |
five windows | QUANTITY | 0.99+ |
five days | QUANTITY | 0.99+ |
40 million | QUANTITY | 0.99+ |
two systems | QUANTITY | 0.99+ |
New York City | LOCATION | 0.99+ |
five years | QUANTITY | 0.99+ |
21 minutes | QUANTITY | 0.99+ |
iPad | COMMERCIAL_ITEM | 0.99+ |
Boston | LOCATION | 0.99+ |
ten years | QUANTITY | 0.99+ |
ten minutes | QUANTITY | 0.99+ |
yesterday | DATE | 0.99+ |
Charles Phillips, Infor | Inforum 2017
>> Announcer: Live, from the Javits Center in New York City, it's The Cube! Covering Inforum 2017. Brought to you by Infor. >> Welcome back to The Cube's coverage of Inforum, I'm your host, Rebecca Knight. Along with my co-host, Dave Vilante. We are joined by Charles Phillips, the CEO of Infor. Thanks so much for joining us. >> Great to be here. Thank you guys for coming. >> So you're fresh off the keynote. A big deal. Thousands of people here at the Javits Center. What would you say is the most exciting to you about being here and what you really want us participants, attendees to come away with? >> Well, there's a lot of energy at the conference. And people can see the investments we've been making. All the innovation. And just the feedback we're getting is just keep doing what you're doing. You guys just really change the industry. The idea of a network commerce and a network ERP coming together is something new. They like the fact that we kind of find these new areas on our own. People are buzzing about Coleman, our new AI announcement, that platform as well. So it's been fun getting the feedback. >> So talk a little bit about Coleman. Talk about the naming of Coleman. >> Yeah, so it's named after Katherine Coleman Johnson, who is one of the early pioneers in NASA. She was a researcher mathematician there to calculate a lot of the orbital fractions that were needed for reentry. And John Glenn relied on her. And she's in the movie, Hidden Figures. And got to know that movie pretty well, because along with about 30 other African American executives, we raised enough money to send almost 30 thousand kids to see the movie for free. We screened it probably three months before it hit the theaters. And a lot of buzz. We didn't know a lot about it ourselves, so we learned a lot about them. So I was excited to say, if we're going to have an AI platform, why not name it after her? Such a pioneer. And it worked out. Her family was at the event and they were just blown away. And they're asking, can I get copies of everything? And taking pictures with us. So, I thought it was the highlight of the show. >> You know, I liked your first slide today and yesterday in the analysts meeting. It basically was your strategy in a nutshell. Micro verticals was sort of the starting point, the decision to go AWS cloud, The GT Nexus network component, burst analytics and then Coleman AI. Just fit together so nicely and it sounds great. And then you also said, look. Cloud and mobile and social, that's table stakes today. It's really sort of a new ball game. So my question is, you know, the slide's nice. It sounds great. How fully baked is it? >> Yeah, well, we're, I think we're, you know, we've had some time now. We're building the network. And so we've been working on figuring out the right integration points and where the value add was. And so, we're already able to kind of ship things like ASM directly to our ERP. And we showed in context where you can click on the order, an M3, for example, and see where it is on an ocean container. So we've already done a lot of that work. And there's only more to come. We want to, we didn't mention it today, but we want to attack the EDI market and commoditize that and have it be a free service. Because we already have a network. We can ship packets around it. Doesn't cost us anything. And we do that for some customers today. So we have more that we could have talked about that we didn't get to. So a lot of it's real today. >> We also heard at the analysts meeting, in great depth, and a little bit today, you had the CFO of Koch industries up there, made a large $2 billion plus investment. Koch is also a customer. And was a customer prior to the announcement of the investment. How did that all come about? Can you share that sort of story with us? >> Yeah, so we had a very successful project at Georgia Pacific. They brought us in because they were frustrated with SAP. It's too expensive, taking to long. We had the micro vertical reaches that could get going quickly. And we collaborated with them and added a few other things they wanted. So that went very well. And kind of, word travels when you come in under budget. (laughter) And one thing led to another. Made a trip to Wichita at their invite, and hit it off very well with Charles Koch. He understood what we did, he's an MIT grad, very technical. So, wasn't sure what I was kind of getting into. But once I started talking to him, he clearly understood everything else. And the more technical the conversation became, the more animated he got. So, clearly he's our kind of guy. We're product people. And so, we hit it off very well. >> And they're becoming a larger customer. You're getting deeper and deeper into that account. But there's an old saying, you know, God created the world in six days but he didn't have an install base. And so, you guys have emerged as this really viable alternative to SAP and Oracle. But how do you go from where they are to this cloud native platform that you guys have developed? >> Well, it'll be one of the largest global implementations ever. Of any financial project, of any HCM. 130,000 employees, which is great. So a project of that scale, that happens usually top down. When they're invested and ready to go. So they have four members on our board. And including the CFO, including the president of Georgia Pacific, and many other important executives. And so the guys who run the divisions, many of them are on our board and learning this stuff and excited. So they're actually pushing us right now. Which we think is great. We have a weekly cadence call with all these senior execs of all the projects to make sure here's where we are, are you getting what you need, are people responding. I mean, they are driving. These people know how to execute. And that's why they're $115 billion. It's great for us, great for them. They're pushing us. So I'm not too worried about that, given what I've seen so far. >> When you think about the long term strategy of Infor, you're now one of the most well-funded unicorns along with Uber and Air B&B. Where do you go? What do you sort of see as sort of the long term play here? >> Yeah, post world domination? (laughter) Then after that, we have other industries we want to get into. There's a few acquisitions we probably will consider. We want to expand our network. These networks grow up by vertical and by industry. There's a few other vertical we want to get into. But the list of things that we could build and what people are asking us to build is almost endless. You know? And they like the way we do these kind of digital transformation projects. There's lots of those out there. And so, we just want to make sure we have the ecosystem where we can implement. That's why it's so important to get a censure, Cap Jim and I, and Grant Thorton and Deloit, they're all taking training as we speak. Filling out their practices. Which we didn't have a year ago. So, that was our kind of constraint to scaling. We just couldn't take on so many projects. But now we can. >> I wonder if you could talk a little bit about the structure of the industry, the software industry specifically. I mean, you're fairly famous for having sort of predicted consolidation, and then orchestrating that consolidation. Mark Andreson's famous for saying software's eating the world. I think Bennioff said there's going to be more non tech companies that are SAS companies than tech companies. Do you expect we'll just see a sort of de-consolidation of software? Or maybe a bi frication? Where maybe some of the enterprise guys acquire, but there's all these burgeoning, blooming flowers of software companies emerging. What's your point of view on the software industry and its structure? >> I think you'll see more industrial companies wanting to own software. I think you'll see software executives running non software companies. Most companies think they have to get digital. And a lot of the board of directors recognize that and recognize they don't have the expertise to do that. And so a lot of software executives get asked to run non tech companies for that reason. Because you can learn retail faster than they can learn how to program. And if you've been building the applications for those verticals, you actually kind of know the vertical pretty well. So I think you'll see some of these domains over time where people have to become more technology fluent. And the way to do that is to bring in tech people. >> The other thing I wanted to ask you sort of as a follow up on that, you see Amazon buys Whole Foods and is getting into grocery, they're a content company. Apple's get the financial services. And you know it's because of digital. It allows you to sort of jump industry value chains. But for decades, people just stay within their own little value chain silo. Do you expect that to change as well? Where executives are able to traverse industries? >> I think so. Technology is causing that. There's enough disruption and fear where people are willing to consider something completely different than they were before. And that helps us, because usually we need someone to either take an action because they see an opportunity or because they're worried about getting disrupted. That's how these big projects get started. That's part of the reason why our growth is so good right now. >> Is that's what's driving it? Is it the fear of being left behind? >> It's probably equal amount of both. They see opportunity, I should be doing something, but I don't know what. So we have to tell them the what. Or, I'm worried about what everybody else is doing. I don't want to get Ubered out. And we tell them how not to be in that position. So we're getting an audience at senior levels that we couldn't before. Just because it's top of mind for everybody. >> How about, talk about MNA a little bit. And what you look for in an acquisition candidate. You have a platform, that's probably dogmatic about running on that platform. But talk a little but more about what you look for. >> We usually want next generation thinking in a technical platform that we don't have to completely rewrite. Because we don't to kind of pollute our architecture. If it's a modern architecture where we can graph it on to our information OS, as we call it, that's fine. So we don't buy things just for scale. And that was kind of early strategy for the company 10 or 15 years ago. We buy things because it's a specific value proposition for customers or fills a hole we think we need to fill. >> Okay. >> I would rather buy something that is small, maybe not much traction, not much revenue, but a great product. Because we have a huge distribution channel and we can grow it pretty quickly. We can fix all those other problems if the product is there. >> Well, the burst acquisition is very interesting because you saw the ascendancy we were talking about earlier, Rebecca. Saw the ascendancy of tableau, and Christian Chabeau, very articulate, would talk about the slow BI companies and really de positioning them. You're positioning is actually quite compelling. Not the old, takes forever to build a cube. And not the lightweight version of just a visualization. You're sort of the best of both worlds. Maybe unpack that a little bit. >> Yeah, that's the attractions we saw in Berson's. You need some of those enterprise features to understand fragmented and enterprise scale data. That's a hard problem. Having a nice desktop tool that can only handle a single table or gives you conflicting information so you can't have any semantic meaning across different data sources. It's nice to get answers quickly, but if they're wrong, that doesn't help you. So, we need somebody who could handle the back end. Our customers were asking us to do that. They want us to be the analytic layer, a system of record for analytics, because other companies don't want to do that. SAP or Oracle will say, just use all my stuff. I don't want to connect to anybody else. And we know that we have to coexist. And if we can build that analytic layer, we think that's strategic high ground. Let's own that. And if we can replace some of the underlying systems later, great. You know? >> I was just going to talk about, I was going to switch gears entirely and talk a little bit about politics. Before the cameras were rolling, you were on Obama's economic recovery board, which was led by Paul Volker. You've been to Washington, met with Trump, met with Pence. I'm curious about how you view the roll of business in advising government. In which directions to take, and the approach. >> I think it's increasingly important in a sense that, especially with the current administration, they should respect business opinion. Because he's a business guy. Secondly, so many of our institutions people don't trust any more. THey've kind of lost some of that credibility. I hope we can turn that around. But in the interim, we have to have other people who can fill in for some of that. And, especially tech companies. People want to know what tech companies think. And so, I think we almost have a duty to try to fill in some of that. And every part of the economy and the government has been effected by technology. They want to understand it. We can help them do that. >> And so many of your customers are in fact municipalities, and cities, and public school systems. >> That's a good point. We have 1500 state and local governments and federal customers. And that's a fast growing part of our business right now. And we're rooting a lot of federal agencies as we speak. Because they're going through an upgrade cycle as well. Something called Fed Round they have to get certified in. And they want to move to the cloud. And we're doing both of those with them. >> Now, you also talked about how you see technology executives perhaps moving into other industries. Do you see them also moving into public service? Do you see that as a possibility? >> That's going to take longer. That's probably later in their careers because of the economics of that. But every now and then, you'll see one do it, yeah. >> So, a question on cloud. It was almost by necessity, I would argue, that you gravitated toward AWS. Smart move. Others have said, you know, Oracle in particular, we're going to own the whole stack. We can make a lot of money owning the whole stack. If you had to do it again, would you pursue that same strategy, and why? >> Well, when we got there, the company was just trying to build a cloud business. We were doing it traditional. Trying to own data centers and, you know, doing data sharing. We could have done that and continued with that over time. But I just thought it wouldn't provide the elastic compute and the scale of data management that I thought was coming. We looked at all the platforms that we out there at the time. We met with Microsoft, IBM, you name it. And at the time, AWS was just so much further along in terms of services available, capabilities, entrepreneurial spirit, scale, it wasn't even close. In our minds, anyway. And so, they were great partners to work with. For us, it's been the right decision. They've helped us a lot. >> Yeah, and seeing your arc as maybe a question. But you're pretty technical. Maybe a better question for Duncan or Soma, but I'll ask you. Because you're more technical than I am. When you look at your architecture slides, there's a lot of Amazon in there. >> There is, yeah. >> There's like this dynamo dv, looks like some kineses, there's S3, there's all kinds of flywheel oriented tech. I wonder if you could sort of elaborate on that in terms of the impact that that has not only on you, but ultimately on your customers. >> Yeah, no. That was by design, by my direction. I wanted to take advantage of every single serviture we could on AWS. Because every time we do that, that's less work for my developers. I don't want them to worried about infrastructure. Just write the application and be an industry expert. So any time they come out with a new service, you name it. Whether it's Promethium, archiving, backup. We were one of the early customers of RedShip. We take advantage of it. Because it's cheaper for us to do it that way and we get the scale that we need. And we get it in multiple countries. So when any other strategy than that, we have to replicate things in multiple places and we have to figure out how to make it work on AWS. >> And I know we're limited on time, but if software's eating the world, software's going to eat the edge. So talk about your edge strategy. >> Well, it depends on what you mean by edge strategy. I think that software eating the world is true. Maybe it's helping the world, is a better way to put it. But almost every product that we see its inside of now. That's actually good for us, being the largest vendor for asset management. Every IOT company is coming to us because all that data is meaningless unless you can generate a work order or requisition and get something fixed, schedule someone to come. That's what we do. So all of that data needs to end up on a repository. That can effect the business process. And we own that business process. >> Well, something that we've said on the Cube since the early days of so-called big data is the practitioners of big data are the guys who are going to do well. It's not necessarily the guys selling big data infrastructure. And that's proven true. You guys never talked ever, I don't think, about big data. But you're a data company now, first. >> Yeah, and we've collected a lot more data than we ever thought we would. And so, now we've got to figure out how to use that. >> How to parse it, how to use it. >> Exactly. Which is why we added the next two layers of that stack. >> That will be next year's summit. >> Yeah, exactly. >> Next year's Inforum. Well, Charles Phillips, thanks so much for joining us. It was a pleasure. >> Great. Thanks you guys. >> See ya, thank you. >> I'm Rebecca Knight, for Dave Valante, we will have more from the Cube's coverage of Inforum after this. (upbeat music)
SUMMARY :
Brought to you by Infor. the CEO of Infor. Thank you guys for coming. Thousands of people here at the Javits Center. And people can see the investments we've been making. Talk about the naming of Coleman. And she's in the movie, Hidden Figures. And then you also said, look. And we showed in context where you can click on the order, We also heard at the analysts meeting, And we collaborated with them And so, you guys have emerged And so the guys who run the divisions, What do you sort of see as sort of the long term play here? But the list of things that we could build I wonder if you could talk a little bit about And a lot of the board of directors recognize that And you know it's because of digital. And that helps us, because usually we need someone And we tell them how not to be in that position. And what you look for in an acquisition candidate. that we don't have to completely rewrite. and we can grow it pretty quickly. And not the lightweight version of just a visualization. Yeah, that's the attractions we saw in Berson's. Before the cameras were rolling, But in the interim, we have to have And so many of your customers are in fact And they want to move to the cloud. Do you see that as a possibility? because of the economics of that. We can make a lot of money owning the whole stack. And at the time, AWS was just so much further along When you look at your architecture slides, I wonder if you could sort of elaborate on that And we get it in multiple countries. And I know we're limited on time, And we own that business process. It's not necessarily the guys And so, now we've got to figure out how to use that. Which is why we added the next two layers of that stack. It was a pleasure. Thanks you guys. we will have more from the Cube's coverage
SENTIMENT ANALYSIS :
ENTITIES
Entity | Category | Confidence |
---|---|---|
IBM | ORGANIZATION | 0.99+ |
Rebecca Knight | PERSON | 0.99+ |
Microsoft | ORGANIZATION | 0.99+ |
Dave Vilante | PERSON | 0.99+ |
Charles Phillips | PERSON | 0.99+ |
John Glenn | PERSON | 0.99+ |
Paul Volker | PERSON | 0.99+ |
Mark Andreson | PERSON | 0.99+ |
Rebecca | PERSON | 0.99+ |
AWS | ORGANIZATION | 0.99+ |
Dave Valante | PERSON | 0.99+ |
Oracle | ORGANIZATION | 0.99+ |
Trump | PERSON | 0.99+ |
Uber | ORGANIZATION | 0.99+ |
$115 billion | QUANTITY | 0.99+ |
$2 billion | QUANTITY | 0.99+ |
Wichita | LOCATION | 0.99+ |
Charles Koch | PERSON | 0.99+ |
Amazon | ORGANIZATION | 0.99+ |
Apple | ORGANIZATION | 0.99+ |
Obama | PERSON | 0.99+ |
Hidden Figures | TITLE | 0.99+ |
Air B&B. | ORGANIZATION | 0.99+ |
Christian Chabeau | PERSON | 0.99+ |
Koch | ORGANIZATION | 0.99+ |
Washington | LOCATION | 0.99+ |
Bennioff | PERSON | 0.99+ |
yesterday | DATE | 0.99+ |
New York City | LOCATION | 0.99+ |
Whole Foods | ORGANIZATION | 0.99+ |
Next year | DATE | 0.99+ |
both | QUANTITY | 0.99+ |
one | QUANTITY | 0.99+ |
first slide | QUANTITY | 0.99+ |
today | DATE | 0.99+ |
Georgia Pacific | ORGANIZATION | 0.99+ |
first | QUANTITY | 0.98+ |
Infor | ORGANIZATION | 0.98+ |
SAP | ORGANIZATION | 0.98+ |
four members | QUANTITY | 0.98+ |
Pence | PERSON | 0.98+ |
Katherine Coleman Johnson | PERSON | 0.98+ |
six days | QUANTITY | 0.98+ |
almost 30 thousand kids | QUANTITY | 0.98+ |
NASA | ORGANIZATION | 0.98+ |
Coleman | PERSON | 0.98+ |
10 | DATE | 0.97+ |
Thousands of people | QUANTITY | 0.97+ |
both worlds | QUANTITY | 0.97+ |
two layers | QUANTITY | 0.97+ |
next year | DATE | 0.97+ |
Javits Center | LOCATION | 0.97+ |
African American | OTHER | 0.95+ |
130,000 employees | QUANTITY | 0.95+ |
Secondly | QUANTITY | 0.95+ |
Ubered | ORGANIZATION | 0.93+ |
Duncan | PERSON | 0.91+ |
2017 | DATE | 0.91+ |
one thing | QUANTITY | 0.91+ |
a year ago | DATE | 0.91+ |
ASM | ORGANIZATION | 0.9+ |
15 years ago | DATE | 0.88+ |
Soma | PERSON | 0.86+ |
The Cube | ORGANIZATION | 0.86+ |
God | PERSON | 0.86+ |
MNA | ORGANIZATION | 0.83+ |
Cube | ORGANIZATION | 0.82+ |
single table | QUANTITY | 0.82+ |
Deloit | PERSON | 0.82+ |
about 30 other | QUANTITY | 0.8+ |
Jim and I | ORGANIZATION | 0.79+ |