Scott Buchanan, VMware & Toby Weiss, HPE | HPE Discover 2021
>>the idea of cloud is changing from a set of remote services somewhere out there in the cloud to an operating model that supports workloads on prem across clouds and increasingly at the near and far edge moreover, workloads are evolving from a predominance of general purpose systems to increasingly data intensive applications, developers are a new breed of innovators and kubernetes is a linchpin of creating new cloud native workloads that are in the cloud but also modernizing existing application portfolios to connect them to cloud native apps. Hello, we want to welcome back to HPD discovered 2021 the cubes ongoing coverage. This is Dave Volonte and with me are scott. Buchanan is the vice president of marketing at VM ware and Toby Weiss, who is the vice president of global hybrid cloud practice at HP gents. Welcome to the Q. Great to see you. Thanks for coming on. >>Thank you. Day agreed to be here. >>Okay, thanks for having >>us. So you heard my little narrative upfront. Um and so let's get into it. I want to start with with some of the key trends that you guys see in the marketplace and maybe scott you could kick us off from VM ware's perspective. What are you seeing that's really driving? Uh I. T. Today. >>Well, Dave you started with a conversation around cloud, right, and you can't really have a conversation around cloud without also talking about applications. And so much of the interaction that we're having with customers these days is about how we bring apps and clouds together and modernize across those two dimensions at the same time. And that's a pretty complex discussion to have and it's a complex journey to navigate. And so we're here to talk to customers and to work with h Pe to help our customers across those two dimensions. >>Great, so Toby I mean, it's always been about applications, as scott said, but but the application, the nature of applications is changing how we develop applications. The mentioned it sort of data intensive applications were injecting ai into virtually everything the apps, the process, the the people even um uh from a from the perspective of really a company that supports applications with infrastructure, what are you seeing in the marketplace? What can you add to that discussion? >>Yes. Great point. Dave you know, with the scent with applications becoming more central, think about what that means uh and has been for developer communities and developers becoming uh more important customers for I. T. Uh We have to make it easier for these developers uh to speed their innovations to market. Right? The business demands newer and faster capabilities of these applications. So our job in the infrastructure and was called the platform layer is to help we need to build these kinds of platforms that allow developers to innovate more quickly. >>So we talked earlier about sort of modernizing apps. I mean, it seems to me that the starting point there is you want to containerized and obviously kubernetes is the, is the key there, But so okay, so if that's the starting point, where is the journey, what does that look like? Maybe scott you could chime in there >>Sure. A couple of quick thoughts there, Dave and Toby to build on first is if you look at the Cloud Native Computing Foundation, Landscape today, what you can do at landscape dot c n c f dot io Holy Smokes, is that a jungle? So a lot of organizations need a guide through that CN cf landscape, they need a partner that they can trust to show them the way through that landscape. And then secondly, there needs to be ways to make these technologies easier to adopt and to use in practice, kubernetes being the ultimate example of that. And so we've been hard at work to try and make it easy and natural to make kubernetes part of one's existing infrastructure, so that building with and working with containers can be done on the same platform that you're using for virtual machines. >>So let's talk a little bit about cloud. Um and how you guys are thinking about cloud, remember told me that Back in VM World 2010, it was the very first vm world for the Cube. All we talked about was a cloud, but it was a private cloud, was really what we were talking about, which at the time largely met the virtualized data center. Um it was kind of before the software defined data center and today we're still talking about cloud, but it's it's hybrid cloud. It's kind of the narrative that I set up front data center. It's become for the most part software to find. And so how do you see this changing the I. T. Operating model? >>I think it's a great question. And look today you will see us talk a lot about this notion of cloud everywhere. So less differentiation about private and public and more about the experience of cloud. Right. Public. Cloud brought great innovations and what better than to bring those innovations to on premise workloads that we have chosen to operate and work there. So as we think about cloud more as an experience we want for our developers and our end users and our I. T. Organizations. We begin to think about how can we replicate that experience in an on premise environment. And so part of that is having the technologies that enable you to do that. The other part is um we most of us have evolved right the organization operating models to operate our cloud infrastructures off premises. Well now expanding that more holistically across our organization so we don't have to operating models but a single operating model that bridges both and and brings the ability of both of those together to get the most benefit as we really become to integrate and become truly hybrid in our organization. So I think the operating model is critical and the kinds of experiences we deliver to the users of that I. T. Uh infrastructure and operating model is critical as well. >>Are you guys are both basically in the infrastructure business but scott maybe we can start with you. There's a lot of changes that we're talking about in it. Generally the data center specifically especially big changes in workloads, with a lot more data intensive apps ai being injected into everything kubernetes, making things more fassel. And in many ways it simplifies things, but it also puts stress on the system because you've got to protect this. They they're no longer stateless apps right there, state full and you gotta protect them and and so they've got to be compliant. Um now you've got the edge coming in. Uh So my question is, what does infrastructure have to do to keep pace with all this application innovation? >>Uh one of the conversations that we are having increasingly with our customers is how can they embrace a dev sec ops mindset in their organization and adopt some of these more modern patterns and practices and make sure that security is embedded in the life cycle of the container. And and so I think that this is part of, the answer is equipping the operator through infrastructure to set guard rails in place so that the development organization can work with freedom inside of those guard rails. They can draw on a catalogs of curated container. Images, catalogs of apps start from templates. Those are the building blocks that allow developers to work faster and that allow an operator to ensure the integrity and compliance of the containers and the applications of the organizations building. >>Yeah, So, so that's kind of uh when I hear scott talked about that Toby I think infrastructure as code designing security and governance in right? We always we always said I was an afterthought. We kind of bolted it on second. The security team had to take care of that. This is always the same thing with backup. Right? So we got an app. It's all ready to go. How do we back it up? And so that's changing that whole notion of, of infrastructure as code. Um, I want to talk about Green lake in a minute, but, but before we get there, I wonder if you could talk about how HP E thinks about VM ware and how you guys are partnering. I'm specifically interested and where each of you sees the value that you bring to the table for your joint customers. >>Yeah, great question. You know, and, and starting to think about history like you did 2010 being the start of a cube journey. I, I remember in 2003 when we first partnered with VM ware in the very first data center consolidations and we built practices around this has been quite a long partnership with VM ware and I'm excited to see this. This partnership evolved today, especially into this cloud native space and direction. Uh It's critical we need you know uh you know customers have choices and we need great partners like VM ware uh to help satisfy the many different use cases and choices that our customers have. So while we bring you know good depth when it comes to building these infrastructures that become highly automated uh managed in some cases and consumable like on a consumption basis and automated like we help clients automate their ci Cd pipeline. We depend on technologies and partners like them where to make these outcomes real for our customers. >>Yeah I think there's a way to connect a couple of the points that we've been talking about today. Got some data from a state of kubernetes study that we just ran And this is 350. IT. decision makers who said uh that they're running kubernetes on premise, 55% of respondents are running kubernetes on premise today. And so Vm ware and HP gets worked together to bring kubernetes to those enterprises, 96% of them said that they're having a challenge selecting the right kubernetes distribution, 60 of them in that C. N. C. F. Landscape and the # one criteria that they're going to use to choose the right distribution uh set them on a path forward is that it's easy to deploy and to operate and to maintain in production. And so I think that this is where VM ware and HP get to come together to help try and keep things as simple as possible for customers as they navigate. A fairly complex world. >>That's interesting scott. So who are those um those on prem users of containers and kubernetes? Is it the is it the head of you know the the application team and an insurance company whose kind of maintaining the claims about? Is it is a guy's building new cloud native apps to help companies get digital first. Who are those, What's the persona look like >>in our conversations? You know, this is the infrastructure and operations team seen that there's energy around kubernetes and maybe there's some use in test and development and parts of the organization. And by centralizing over ownership of that kubernetes footprint, they can ensure that it's compliant if policy is set properly to your point earlier that it's meets the security standards for the organization. And so it's increasingly that SRE or site reliability engineer or platform operator who's taking ownership of that kubernetes footprint for the organization to ensure that consistency of management and experience for the development teams across the larger organs. Toby, is that what you're seeing? >>2? We see uh we see quite a few we engage with quite a few developer teams in business leads that have ambitions to speed their application development processes And uh you know, they want help and often, as I stated, the intro, they might be coming off of a much older deployment uh maybe from 2015 where there there were an early adopter of a container platform methodology and wanting to get to some newer platform or they they may be in charge of getting a mobile banking application and its features to market much more quickly. So and often when we get a quote maybe from a client and might come from, you know, the VP of a business unit. But often as we engage, it's, you know, the developers are pretty much our customers and their developer leaders and teams, >>so you're running into container technical debt. Already you're seeing that out there. It sounds like your legacy >>container. It takes some expertise to, to come off those older. You know, the first instance creations of these container platforms were pretty much open source and yeah, you want to bring it to something that's more modern and has the kinds of features, enterprise grade features you might need. >>So is it not so problematic for for customers? Because as I said before, a lot of those apps were sort of disposable and stateless and, and, and now they're saying, hey, we can actually use kubernetes to build, you know, mission critical apps. And so there, that's when they sort of decide to pivot to a new modern platform or is there a more complex migration involved? What are you seeing? >>Okay, I'll give my hot, take your Toby and then uh, ask you for yours. But I guess, uh, I feel like the conversations that I'm involved in with customers is, you know, always begins with their broader application portfolio. These enterprises have hundreds thousands of applications and job one is to figure out how to categorize them into those which need to be re hosted or platform or re factored or reimagined entirely. And so they're looking for help figuring out how to categorize those applications and ultimately how to attack each category of application. Some should be re platforms on environments that make best use of kubernetes, some need to be re factored, some need to be reimagined. And so they are again looking for that expert guide to show them the way >>right. And when we engage in those early discussions, we call it right Mix advisory. Um, you know, you're trying to take a full, a broad scope as you said, scott down to a few and uh you know determine kind of the first movers if you will also you know clients will engage you know for very specific applications that are or suite of applications. Again like mobile applications for banking. I think you're a good example because you know they have an ambition. I mean the leader of that kind of application may very well think that is the mission critical application for the company, right? But of course finance, they have a different point of view. So you know that that application to them is the center of their business getting you know, their customer access to the core banking features that they have and you know they want to zero in on the kind of ecosystem it takes in in the speed at which they can push new features through. So we see both as well um you know the broader scope application, weaning down to the few discovery application, uh and then of course a very focused effort to help a particular business unit speed development on their mobile app, for example, >>it's interesting scott you were talking about sort of, the conversation starts with the application portfolio and there have been there have been these sort of milestones around, you know, major application portfolio, I'll call him rationalizations, I mean there's always an ongoing, but y two K was one of those, this is sort of the big move to SAS was another one, obviously cloud and it feels like kubernetes, I mean it's like the cloud to Dato coming on. Prem is another one of those opportunities to rationalize applications. We all know the stats right, we always see 85% of the spend is to keep the lights on and the other the only small portion of innovation and you know, there's always a promise we can change that. It reminds me of the heavy year, I would go to the boston marathon, it was this guy would run and he had a hat on with the extension and it was a can of Budweiser way out there and he couldn't reach it and so he would run. It was almost the same thing here is they never get there because they have so many projects coming online and the project portfolio and and then and then the C I O has got to maintain those in the application heads and so it's this this ongoing thing. But you do see spikes in rationalization initiatives and it feels like with this push to modernization and digitization maybe the pandemic accelerated that too. Is that a reasonable premise? You're seeing sort of a milestone or a marker in terms of increased effort around rationalization and modernization today because of kubernetes? >>Yeah, I definitely think that there are a couple of kubernetes is a catalyzing technology and the challenges of the pandemic or a catalyzing moment. Right. And I feel like uh Organisations have seen over the past 18 months now that those enterprises that have a way to get innovation to market to customers faster, not once a quarter, but many times a day, are the ones that are separating themselves in competitive marketplaces and ultimately delivering superior customer experiences. So it comes back to some of the ideas full circle that Toby started with around delivering a superior developer experience so that those developers can get code to production and into the hands of customers on a much more rapid basis. Like that's the outcome that enterprises really care about at the end of the day. And kubernetes is part of the way to get there, but it's the outcome that's key. Great thank >>you. And one of our practices dave there was uh you know, that's been our bread and butter for so many years. This, you know, this broad based discovery, narrowing down to a strategy and a plan for migrating and moving certain workloads. We see a slight twist today in that clients and organizations want to move quicker too. The apps, they know that, you know, they want to focus on, they want to prove it by through the broad based discovery and kind of a strategic analysis but they want to get quicker right away to the workloads. They are quite sure that need re factoring or leverage the benefit of a modern developer environment. >>Yeah. And they don't want to be messing around with the provisioning, lungs and servers and all that stuff. They want that to be simplified. So we're gonna end on Green Lake and I want to understand how you guys are thinking about Green Lake in terms of your partnership and, and how you're working together, you know, maybe Toby you could sort of give us the update from your perspective, you can't have a conversation with HP today without talking about Green Lake. So give us the kool aid injection. And then I really interested in how VM ware thinks about participating in that. >>Absolutely. And, and thank you for uh, yeah, for helping us out here. You know, I see more and more of our engagements with clients that ask for and, and, and want to sign a Green Life based contract, >>but, >>and that is one very important foundational element. Uh and there's there's so much more because remember we talked about the cloud experience in cloud everywhere and Green Lake brings us an opportunity to bring dimensions to that, especially on the consumption model because that's that's an important element if we begin adding partners such as VM ware to this equation, especially for clients that have huge investments in VM where there's an opportunity here to really bring a lot of value with this cloud experience to our customers through this partnership. >>All right scott, we're gonna give you the last word. What's your take on this? >>Hey listen hard for me to to to add much to what Toby said, he nailed that you see a ton of energy in this space. I think we've covered a bunch of key topics today. Their ongoing conversations with our customers in Green Lake is a way to take that conversation to the next level. >>Guys really appreciate you coming on and give us your perspectives on kubernetes and and and and thank you scott for that data. 55% of I. T. Decision makers out of 350 said they're doing on prem kubernetes. That's a new stat. I hadn't I would have expected to be that high but I guess I'm not surprised it's the rage the developers want the latest and greatest guys. Thanks so much for sharing your knowledge and I appreciate you coming on the cube. >>Thank you. Dave. >>Thanks Dave. >>Thank you for watching the cubes ongoing coverage. Hp es discover 2021. The virtual version will be right back.
SUMMARY :
and increasingly at the near and far edge moreover, workloads are evolving Day agreed to be here. I want to start with with some of the key trends that you guys see in the marketplace and And so much of the interaction as scott said, but but the application, the nature of applications is changing how we develop of platforms that allow developers to innovate more quickly. I mean, it seems to me that the starting point there is you want to containerized And then secondly, there needs to be ways to make these It's become for the most part software to find. And so part of that is having the technologies that enable you to and so they've got to be compliant. Uh one of the conversations that we are having increasingly with our customers is how but, but before we get there, I wonder if you could talk about how HP E thinks Uh It's critical we need you know uh you know customers have choices and we need is that it's easy to deploy and to operate and to maintain in production. Is it the is it the head of you know the the application earlier that it's meets the security standards for the organization. But often as we engage, it's, you know, the developers are seeing that out there. that's more modern and has the kinds of features, enterprise grade features you might need. to build, you know, mission critical apps. And so they are again looking for that expert guide to show them the way that that application to them is the center of their business getting you know, and the other the only small portion of innovation and you know, there's always a promise we can change that. So it comes back to some of the ideas full circle that Toby started with around delivering And one of our practices dave there was uh you know, that's been our bread and butter for So we're gonna end on Green Lake and I want to understand how you guys are And, and thank you for uh, yeah, for helping us out here. especially on the consumption model because that's that's an important element if we begin All right scott, we're gonna give you the last word. he nailed that you see a ton of energy in this space. Guys really appreciate you coming on and give us your perspectives on kubernetes and and and and thank you scott for that data. Thank you. Thank you for watching the cubes ongoing coverage.
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Toby Weiss & Scott Buchanan
>>the idea of cloud is changing from a set of remote services somewhere out there in the cloud to an operating model that supports workloads on prem across clouds and increasingly at the near and far edge moreover, workloads are evolving from a predominance of general purpose systems to increasingly data intensive applications, developers are a new breed of innovators and kubernetes is a linchpin of creating new cloud native workloads that are in the cloud but also modernizing existing application portfolios to connect them to cloud native apps. Hello, we want to welcome back to HPD discovered 2021 the cubes ongoing coverage. This is Dave Volonte and with me are scott. Buchanan is the vice president of marketing at VM ware and Toby Weiss, who is the vice president of global hybrid cloud practice at HP gents. Welcome to the Q. Great to see you. Thanks for coming on. >>Thank you. Day agreed to be here. >>Okay, thanks for having >>us. So you heard my little narrative upfront. Um and so let's get into it. I want to start with with some of the key trends that you guys see in the marketplace and maybe scott you could kick us off from VM ware's perspective. What are you seeing that's really driving? Uh I. T. Today. >>Well, Dave you started with a conversation around cloud, right, and you can't really have a conversation around cloud without also talking about applications. And so much of the interaction that we're having with customers these days is about how we bring apps and clouds together and modernize across those two dimensions at the same time. And that's a pretty complex discussion to have and it's a complex journey to navigate. And so we're here to talk to customers and to work with h Pe to help our customers across those two dimensions. >>Great, so Toby I mean, it's always been about applications, as scott said, but but the application, the nature of applications is changing how we develop applications. The mentioned it sort of data intensive applications were injecting ai uh into virtually everything the apps, the process, the people even um uh from a from the perspective of really a company that supports applications with infrastructure, what are you seeing in the marketplace? What can you add to that discussion? >>Yes. Great point. Dave you know, with the scent with applications becoming more central, think about what that means uh and has been for developer communities and developers becoming uh more important customers for I. T. Uh We have to make it easier for these developers uh to speed their innovations to market. Right? The business demands newer and faster capabilities of these applications. So our job in the infrastructure and uh it was called the platform layer is to help we need to build these kinds of platforms that allow developers to innovate more quickly. >>So we talked earlier about sort of modernizing apps. I mean, it seems to me that the starting point there is you want to containerized and obviously kubernetes is the, is the key there, but so okay, so if that's the starting point, where's the journey, what does that look like? Maybe scott you could chime in there >>Sure. A couple of quick thoughts there, dave and Toby to build on first, is if you look at the Cloud Native Computing Foundation Landscape today, which you can do at landscape dot c n c f dot io Holy Smokes, is that a jungle? So a lot of organizations need a guide through that CN cf landscape, they need a partner that they can trust to show them the way through that landscape. And then secondly, there needs to be ways to make these technologies easier to adopt and to use in practice kubernetes being the ultimate example of that. And so we've been hard at work to try and make it easy and natural to make kubernetes Part of 1's existing infrastructure. So that building with and working with containers can be done on the same platform that you're using for virtual machines. >>So let's let's talk a little bit about cloud and how you guys are thinking about cloud. Remember told me that Back in VM World 2010, it was the very first vm world for the Cube. All we talked about was a cloud, but it was a private cloud was really what we were talking about, which at the time largely met the virtualized data center. Um it was kind of before the software defined data center and today we're still talking about cloud, but it's it's hybrid cloud, it's kind of the narrative that I set up front data center. It's become for the most part software to find. And so how do you see this changing the I. T. Operating model? >>I think it's a great question. And and look today you will see us talk a lot about this notion of cloud everywhere. So less differentiation about private and public and more about the experience of cloud. Right public. Cloud brought great innovations and what better than to bring those innovations to on premise workloads that we've chosen to operate and work there. So as we think about cloud more as an experience we want for our developers and our end users and our I. T. Organizations. We begin to think about how can we replicate that experience in an on premise environment. And so part of that is having the technologies that enable you to do that. The other part is um We most of us have evolved alrighty organization operating models to operate our cloud infrastructures off premises. Well now expanding that more holistically across our organization so we don't have to operating models but a single operating model that bridges both and brings the ability of both those together to get the most benefit as we really become to integrate and become truly hybrid in our organization. So I think the operating model is critical and um the kinds of experiences we deliver to the users of that I. T. Uh infrastructure and operating model is critical as well. >>Are you guys are both basically in the infrastructure business scott? Maybe we can start with you there's a lot of changes that we're talking about in it. Generally the data center specifically especially big changes in workloads with a lot more data intensive apps ai being injected into everything Kubernetes, making things more facile. And in many ways it simplifies things, but it also puts stress on the system because you've got to protect this, they're no longer stateless apps right there, state full and you gotta protect them and and so they've got to be compliant. Um Now you've got the edge coming in. Uh So my question is, what does infrastructure have to do to keep pace with all this application innovation? >>Uh One of the conversations that we are having increasingly with our customers is how can they embrace a dev sec ops mindset in their organization and adopt some of these more modern patterns and practices and make sure that security is embedded in the life cycle of the container. And and so, you know, I think that this is part of, the answer is equipping the operator through infrastructure to set guard rails in place so that the development organization can work with freedom inside of those guard rails that it can draw on a catalogs of curated container images, catalogs of apps start from templates. Those are the building blocks that allow developers to work faster and that allow an operator to ensure the integrity and compliance of the containers and the applications that the organizations building. >>Yeah, So, so that's kind of uh when I hear scott talking about that Toby I think infrastructure as code designing security and governance in we always we always said I was an afterthought, we kind of bolted it on second. The security team had to take care of that. This is always the same thing with backup. Right? So we got an app. It's all ready to go. How do we back it up? And so that's changing that whole notion of infrastructure as code. Um, I want to talk about Green lake in a minute, but, but before we get there, I wonder if you could talk about how HP E thinks about VM ware and how you guys are partnering. I'm specifically interested and where each of you sees the value that you bring to the table for your joint customers. >>Yeah, great question. You know, and, and starting to think about history like you did 2010 being the start of a cube journey. I, I remember in 2003 when we first partnered with VM ware in the very first data center consolidations and we built practices around this. It's been quite a long partnership with VM ware and I'm excited to see this. This partnership evolved today, especially into this cloud, native space and direction. Uh, it's critical we need you know uh you know customers have choices and we need great partners like VM ware uh to help satisfy the many different use cases and choices that our customers have. So while we bring you know good depth when it comes to building these infrastructures that become highly automated um and managed in some cases and consume consumable like on a consumption basis and automated like we help clients automate their ci Cd pipeline. We depend on technologies and partners like them where to make these outcomes real for our customers. >>Yeah I think there's a way to connect a couple of the points that we've been talking about today. Got some data from a state of kubernetes study that we just ran and this is 350 I. T. Decision makers who said uh that they're running kubernetes on premise, 55% of respondents are running kubernetes on premise today and so VM ware and HP get to work together to bring kubernetes to those enterprises, 96% of them said that they're having a challenge selecting the right kubernetes distribution, 60 of them in that C. N. C. F. Landscape and the number one criteria that they're going to use to choose the right distribution, you know set them on a path forward is that it's easy to deploy and to operate and to maintain in production. And so I think that this is where the m wear and HP get to come together to help try and keep things as simple as possible for customers as they navigate. A fairly complex world. >>That's interesting scott. So who are those um those on prem users of containers and kubernetes? Is it the is it the head of you know the the application team and an insurance company whose kind of maintaining the claims about? Is it is a guy's building new cloud native apps to help companies get digital first. Who are those? What's the persona look like >>in our conversations? You know, this is the infrastructure and operations team seen that there's energy around kubernetes and maybe there's some use in test and development and parts of the organization. And by centralizing over ownership of that kubernetes footprint, they can ensure that it's compliant if policy is set properly to your point earlier that it's meets the security standards for the organization. And so it's increasingly that SRE or site reliability engineer or platform operator who's taking ownership of that kubernetes footprint for the organization to ensure that consistency of management and experience for the development teams across the larger order Toby, is that what you're seeing? Two, >>yeah, we see uh we see quite a few, we engage with quite a few developer teams in business leads that have ambitions to speed their application development processes And uh you know, they want help and often as I stated, the intro, they might be coming off of a much older deployment uh maybe from 2015 where there there were an early adopter of a container platform methodology and wanting to get to some newer platform or they they may be in charge of getting a mobile banking application and its features to market much more quickly. So, and often when we get a quote maybe from a client, it might come from, you know, the VP of a business unit. But often as we engage, it's, you know, the developers are pretty much our customers and their developer leaders and teams, >>so you're running into container technical debt already. You're seeing that out there. It sounds like your legacy >>container. It takes some expertise to, to come off those older. You know, the first instance creations of these container platforms were pretty much open source. And yeah, you want to bring it to something that's more modern and has the kinds of features, enterprise grade features you might need. >>So is it not so problematic for for customers? Because as I said before, a lot of those apps were sort of disposable and stateless. And, and, and now they're saying, hey, we can actually use kubernetes to build, you know, mission critical apps. And so there, that's when they sort of decide to pivot to a new modern platform or is there a more complex migration involved? What are you seeing? >>Okay, I'll give my hot, take your Toby and then uh, ask you for yours. But I guess I feel like the conversations that I'm involved in with customers is, you know, always begins with their broader application portfolio. These enterprises have hundreds thousands of applications and job one is to figure out how to categorize them into those which need to be re hosted or platforms or re factored or reimagined entirely. And so they're looking for help figuring out how to categorize those applications and ultimately how to attack each category of application. Some should be re platforms on environments that make best use of kubernetes, some need to be re factored, some need to be reimagined. And so they are again looking for that expert guide to show them the way >>right. And when we engage in those early discussions, we call it right Mix advisory. Um, you know, you're trying to take a full of broad scope as he said, scott down to a few and uh you know, determine kind of the first movers if you will also, you know, clients will engage you know, for very specific applications that are or suite of applications. Again like mobile applications for banking I think are a good example because you know they have an ambition. I mean the leader of that kind of application may very well think that is the mission critical application for the company, right? But of course finance, they have a different point of view. So you know that that application to them is the center of their business getting, you know, their customer access to the core banking features that they have and you know, they want to zero in on the kind of ecosystem. It takes in in the speed at which they can push new features through. So we see both as well um you know, the broader scope application, weaning down to the few discovery application, uh and then of course a very focused effort to help a particular business unit speed development on their mobile app, for example, >>it's interesting scott you were talking about sort of the conversation starts with the application portfolio and there have been there have been these sort of milestones around, you know, major application portfolio, I'll call him rationalizations, I mean there's always an ongoing but y two K was one of those, this is sort of the big move to SAS was another one, obviously cloud and it feels like kubernetes, I mean it's like the cloud to Dato coming on Prem is another one of those opportunities to rationalize applications. We all know the stats right, we always see 85% of the spend is to keep the lights on and the other the only small portions innovation and you know, there's always a promise we can change that. It reminds me of the every year I would go to the boston marathon, it was this guy would run and he had a hat on with the extension and it was a can of Budweiser way out there and he couldn't reach it and so he would run, it was almost the same thing here is they never get there because they have so many projects coming online and the project portfolio and and then and then the C I O has got to maintain those in the application heads and so it's this, this ongoing thing but you do see spikes in rationalization initiatives and it feels like with this push to modernization and digitization maybe the pandemic accelerated that too. Is that a reasonable premise? You seeing sort of a milestone or a marker in terms of increased effort around rationalization and modernization today because of kubernetes? >>Yeah, I definitely think that there are a couple of kubernetes is a catalyzing technology and the challenges of the pandemic or a catalyzing moment. Right. And I feel like uh Organisations have seen over the past 18 months now that those enterprises that have a way to get innovation to market to customers faster, not once a quarter, but many times a day are the ones that are separating themselves in competitive marketplaces and ultimately delivering superior customer experiences. So it comes back to some of the ideas full circle that Toby started with around delivering a superior developer experience so that those developers can get code to production and into the hands of customers on a much more rapid basis. Like that's the outcome that enterprises really care about at the end of the day. And kubernetes is part of the way to get there. But it's the outcome that's key. Great, thank >>you. And one of our practices dave there was uh you know, that's been our bread and butter for so many years. This, you know, this broad based discovery, narrowing down to a strategy and a plan for migrating and moving certain workloads. We see a slight twist today in that clients and organizations want to move quicker too. The apps, they know that, you know, they want to focus on, they want to prove it by through the broad based discovery and kind of a strategic analysis, but they want to get quicker right away to the workloads. They are quite sure that need re factoring or leverage the benefit of a modern developer environment >>and they don't want to be messing around with provisioning lungs and servers and all that stuff. They want that to be simplified. So we're gonna end on Green Lake and I want to understand how you guys are thinking about Green Lake in terms of your partnership and how you're working together, you know, maybe Toby you could sort of give us the update from your perspective, you can't have a conversation with HP today without talking about Green Lake. So give us the kool aid injection. And then I really interested in how VM ware thinks about participating in that. >>Absolutely. And, and thank you for uh, yeah, for helping us out here. You know, I see more and more of our engagements with clients that ask for and, and, and want to sign a Green Life based contract, >>but, >>and that is one very important foundational element. Uh and there's there's so much more because remember we talked about the cloud experience in cloud everywhere and Green Lake brings us an opportunity to bring dimensions to that, especially on the consumption model because that's that's an important element if we begin adding partners such as VM ware to this equation, especially for clients that have huge investments in VM where there's an opportunity here to really bring a lot of value with this cloud experience to our customers through this partnership. >>All right scott, we're gonna give you the last word. What's your take on this? >>Hey listen hard for me to to to add much to what Toby said, he nailed that you see a ton of energy in this space. I think we've covered a bunch of key topics today. Their ongoing conversations with our customers in Green Link is a way to take that conversation to the next level. >>Guys really appreciate you coming on and give us your perspectives on kubernetes and and and and thank you scott for that data. 55% of I. T. Decision makers out of 350 said they're doing on prem kubernetes. That's a new stat. I hadn't I would have expected to be that high but I guess I'm not surprised it's the rage the developers want the latest and greatest guys. Thanks so much for sharing your knowledge and I appreciate you coming on the cube. >>Thank you. Dave. >>Thanks Dave. >>Thank you for watching the cubes ongoing coverage. Hp es discover 2021. The virtual version will be right back. >>Mm.
SUMMARY :
and increasingly at the near and far edge moreover, workloads are evolving Day agreed to be here. I want to start with with some of the key trends that you guys see in the marketplace and And so much of the interaction as scott said, but but the application, the nature of applications is changing how we develop of platforms that allow developers to innovate more quickly. I mean, it seems to me that the starting point there is you want to containerized is if you look at the Cloud Native Computing Foundation Landscape today, It's become for the most part software to find. And so part of that is having the technologies that enable you to do that. Maybe we can start with you there's a lot of changes that we're talking about in it. Uh One of the conversations that we are having increasingly with our customers is how but before we get there, I wonder if you could talk about how HP E thinks Uh, it's critical we need you know uh you know customers have choices and we need to choose the right distribution, you know set them on a path Is it the is it the head of you know the the application earlier that it's meets the security standards for the organization. But often as we engage, it's, you know, the developers are seeing that out there. that's more modern and has the kinds of features, enterprise grade features you might need. to build, you know, mission critical apps. And so they are again looking for that expert guide to show them the way and uh you know, determine kind of the first movers if you will also, and the other the only small portions innovation and you know, there's always a promise we can change that. So it comes back to some of the ideas full circle that Toby started with around delivering And one of our practices dave there was uh you know, that's been our bread and butter for So we're gonna end on Green Lake and I want to understand how you guys are And, and thank you for uh, yeah, for helping us out here. especially on the consumption model because that's that's an important element if we begin All right scott, we're gonna give you the last word. he nailed that you see a ton of energy in this space. Guys really appreciate you coming on and give us your perspectives on kubernetes and and and and thank you scott for that data. Thank you. Thank you for watching the cubes ongoing coverage.
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Martine Cadet, Infor & Jennifer Buchanan, CFO Soluitions | Inforum DC 2018
>> Live from Washington D.C, it's the Cube, covering inforum DC 2018 Brought to you by inforum. >> And welcome back to Washington D.C. I think you kind of guess where we are. [Mumbles] Over my shoulder there inforum 2018, along with Dave Vellante. I'm John Walls, we are live here at the Walter Washington convention center for this years show. We are joined by Martine Cadet, who is vice president of the educational arts program at Inform. Martine, good to see you. >> Thank you. >> And Jennifer Bucanan who is manger and head of the Inforum practice and CFO Solutions. Jennifer, good to see you. >> Thank You >> Let's talk about the program. Martine, ou can give us, first off, the inside scope of this. And then Jennifer you're on the other side of the fence. >> Right >> Because the very people, the individuals that Martine and her program are training, you're hiring. >> Absolutley. >> So I want to hear, first off lets talk about the program in general and then to you, Jennifer for about why. And what do you find really attractive about these people? >> Absolutley >> So the Education Alliance Program is 4 years old this year actually, so we're very excited about that. And what we really set out to do was build a talent pipeline that our company and our ecosystem of partners and customers can tap into. So there's been a lot of conversation about the fact that there's not enough talent to fill the positions that are in the industry. So we wanted to do something different where by we could actually grow that talent organically. So instead of going to the oricals and the SAP And having that revolving desk of okay we can leave this here and go to this competetor and work for them and be experienced. We need to find another way to be able to grow our talent so that as an organization, we can continue to be innovative and grow as we move forward. So EAP really kind of serves within that gap, but we do it a little differently than some of the other programs. We really focus on not just identifying talent, but really training them on the industry skill set. So what people `learn in school is amazing, but it is usually more theory. How do you take that theory and really apply it to what is really needed in the industry today, In a real job today? And that where the Education Alliance Program really kind of serves that niche. >> And generally speaking, the age group would be what? Of the trainees. >> The majority of the people that we train are more college age. So 18 all the way up to, I would say early 30's. So early in career talent is what we think about. >> Okay, are they in school? >> Some of, yeah. >> The majority of them right now are in school, but we also welcome people who are outside of school. We've kind of evolved our program where its not just partnerships with colleges and universities, but we train people who come from training organizations; like Yes We Code, and New York Urban League and things of that nature. And You're Up is another great partnership that we started having relationships with. So we do everything from the traditional integrate within a classroom setting, to more of a bootcamp model where talent gets trained over the course of a couple of months to meet this business needs that we have and are here now. >> Okay, and so Jennifer, then on the hiring side of this the advantage to you is what? >> Well for us, we are always looking for folks that coming out of school, whether it's a masters degree or a bachelors degree, that they have a little bit of a focus going into consulting and implementation services. There's a mix of skills that you look for. Some of it is that commitment to being a forthcoming service orientated person. Somebody with a little bit of perspective. And when we met the EAP students, that ambition just comes right out of those folks. And they have purpose in mind because they started to get a little bit of a taste of the real world of what they want to do. So they've got context and they've got direction and a lot of the folks that we've met with had some good accounting and finance knowledge, which we value. Plus they had the IT component, where traditionally if I just go to try to do some campus recruiting I might get one or the other, but it's hard to get both. >> So training that revolving door, that martine described which, there's still some of that going on, but you get a lot of viable knowledge. You know where the skeletons are buried. They can fast pass some of it. Trading that for excitement, diversity, maybe a different type of creativity. Certainly not as much well that's the way it's done in the enterprise. Right? Maybe discuss that a little bit. >> Yeah absolutley, the folks that, what we need coming in have that creative element and they're not just, ya know, crunching out and doing maybe the theory that you have mentioned. They've had a little bit of experience at a practical site of understanding how to apply technology and solve buisiness problems. Cause that experience that they go through in the EAP program is almost like a simulation and gives them a little taste of that. And when we talk about what we do and we introduce them to our business and try to look for a fit. They have a better understanding of what we are talking about and do. >> So Martine, in the 4 years since we've first met, what has changed? Has the scope, the goals expanded? What did you not forget that actually happened? >> Yeah Maybe you could share some of your experiences. >> Yeah, so in the four years we've gone deeper around world based training. So when we started, it was more around exposing students to different career opportunities, to what is EAP. I've been in the industry forever, but I was always more on the consumer side. So I didn't know what ERP was. [Laughing] Is this even professional? So helping students see the opportunities there, was kind of the initial focus and getting them to have kind of a toe in the water. We've gone much deeper this year, in particular going to role based training. So, what do you need? What skills encompanies you to be an amazing sales professional versus somebody who's going into the development space, or somebody who's going to manage kind of the cloud space, which is where our company is focused. So that's been one of the biggest evolutions in which we have done within EAP over the last couple years and were much more global than we were when we first started. So we are excited about that as well. And then in terms of things that surprised us. I think of of the areas that surprised us, it was a little bit harder to place students frankly, than we had initially had thought it would be. And so one of the ways that we've worked through that is we've worked with our talent science team, and they've been phenomenal at really helping identify fit. And so now we can have much richer conversations with the hiring managers around. Yes, I know that you would like an expereinced hire perhaps, but this is a reason why one of these more inexperienced hires is actually a great fit and will be your next superstar on you team. And on the flip side, we can have conversations with the talent around career opportunities that they might not have even thought about before. Cause now we've got kind of there fit for different roles. >> So were certainly seeing in many buisiness settings, that gut feel is being replaced by, you know, data and fact. When it comes to hiring people though, there's still that, well there's several things. There's gut feel, there's repor, there's biases, so are technologies like machines intelligence, and programs like this cutting through that? >> Yeah that's what we're trying to have happen. I mean it's hard, it's hard. Everyones trying to tackle these issues, but with technologies like talent signs, with having programs which address the feedback of well I don't know where to find a first talent. Well if you go to the same three schools that you always go to, that are by nature not diverse, then you're not going to find the diverse talent you are looking for. So if you can tap into a program where we go out of our way to make sure we're actually fishing in new ponds, and that we're bringing in amazing talent to the forefront that people can tap into. And we are really proud about that. >> Well, what's really key about that, and we were having this conversation earlier. Is that if you really want to bring diversity into your organization, you have to look beyond your inner circle. But it's a pain to do that, its time consuming. So what you've done, is you've fast passed that. Right? And give an opportunity for somebody to dive in. >> Yeah >> Yeah >> Sure, and some of those folks became part of our circle. Cause a year ago we met a wide group of the folks in the EAP program, and we were impressed by the broadness. Like I mentioned earlier, you've got some folks that are still sophomore, junior year that are just getting started. We've got relationships foudning with those folks. We have folks that are just getting ready to graduate, and we have folks that have been in the workplace, came back. So we've got a breath of experience, but folks from all over. And we were one of those folks who would go to the same school over and over. And you know, we would get good talent but, it's that breath, and that new perspective that comes in. And now that's our pipeline. We've got folks at different levels in their educational career that we stay in touch with. And a lot of the students reaching back to us is what helped us make connections for folks to bring on. >> So how do you find me? If I'm an interested student? >> Yeah >> Or how do I find you? >> Yeah >> If I am at a school. That's one question, and secondly once I'm in, is it like ROTC? Like I have a three year commitment after that? [Laughing] [Mumbling] >> You're invested in me. >> That's a great idea. [Laughing] >> A lot of resource time is being put into me, developing me, so what am I going to give you back? >> Yeah absolutely. >> Take on both of those if you would. >> Its more about finding the member institutions and then finding me the right talent within those organizations. Right? And so we do a lot of research and analysis on where we want to go. So we do want to make sure we are building pipelines that fit the busininesses needs first and foremost. So where do we have a majority of our offices? Where do our partners and customers have a majority of their offices? Where are the hiring needs and the types of roles? Then based on that we look for organizations that actually have core programs that align to that. And those are the ones that we want to have relationships with first and foremost. And then we seek out the talent. We actually have marketing communications people who are out there and promoting the courses and the partnerships that we have in the classroom to hopefully get the talent to actually apply to the class itself.. >> Alright so once I'm in. >> Once your in. >> You've got me. >> Yeah. >> I'm a junior, I'm studying, I'm doing my thing. >> Yeah. >> You're training me. Well I'm going to graduate in a year. So am I on the hook, or will you place me? >> We investin their training, and we also try to provide wrap around support services. So we've got people on the team who are beyond passionate and focused on making sure they've got the soft skills, who are also focused on making sure they are introduced to hiring managers within our ecosystem and within our organization who might be interested in talking to them. We set up kind of meet and greets as well, where we have events around that so placements important to us. We can't commit and guarantee a role per say, but we can open up opportunities perhaps the students didn't have before. And give them the training so that when they are compared against their peer, they can come out ahead. >> So having that Charles several times and interviewing him a number of times, this is, it certainly feels more than optics. What are the success metrics that you look at, and can you share some with us? >> Yeah, so we do look at how many people we actually trained and made it through the program. We look at how many people have been placed within Inforum as well as our ecosystem. We are looking to see how many students will actually pursue a path to certification, and go through the deeper training and learning. And then we look and see how many people are actually liking the program. Like what they're getting out of it. We'd love to see, I'd personally love to see in a couple years that people will have gone through EAP are now future customers, your future partners. You know, placement is one piece, but its also how are we influencing the industry as a whole? And for competitors, hiring EAP students, that actually goodness. Like we are trying to really change what is going on in the injustry perspective on how we grow and change talents. Because the way its working today doesn't work for everybody. So we've got to do something different. And the fact that Inforum has stepped up to actually grow it organically, I think is you know, a testimony to Charles. >> Great mindset, I mean you're not trying to just hang on and you're certainly embracing this. But if when an individual leaves, to whether even a competitor, there's some pride in that. Like hey we trained this individual and we're changing the industry. And you know, sometimes those things just have a way of coming back around. >> Yes, yeah, yes >> Absolutely >> So Jennifer, from the clients side if you will, how big could this program be for you? Like how helpful has it been, and how much more do you need it in order to meet these employee gaps? Cause as we've heard, the numbers aren't adding up right now. >> Right, right. So for us we've been having some conversations about how do we grow together on this? They've offered to say hey, CFO Solutions, would you like to be involved in some of the teaching opportunities? So we've been having dialouge about how that might be. And we've been talking about particular skill sets. You know, they start out with kind of a broad skill set and we work with a very specialized component of that. So we've been talking about the product mix that they involve in their program and bringing something more direct to what we're working with. So that's a big. >> Personalized learning. >> Yes. So its helping us kind of refine our pipeline because we know what's going to be coming out of it and we know that is is getting that slice of this US and the world if necessary right? It gives us a little assurity that we can get folks at different levels of their career. We can start talking to them now and we can start working with these guys on honing the skillset that they'll be coming in with. The soft skills piece that you had mentioned earlier was on of the real standout skills that we saw come out of this. All these folks, I can't overemphasize the driviness, the commitment they had, the communicating with me over a year period. And they're boldness, cause that's one of the main things that we need out of the folks that we bring and put in front of our clients. >> So this is all awesome, touchy feely stuff too, but at the end of the day, I've read that it has a buisiness impact. >> Absolutely, absolutley. >> So what's your experience been in terms of the bottom line? >> Well, so buiness impact wise, when we take a risk and bring somebody fresh out of school, and we bring him to a porject where you require very specialized skills, we need people that we can take a risk on, who will hit the ground running. So if I go and grab somebody from anywhere, I don't know what I'm going to get. I don't know if they're going to like their career. I don't know if they're going to understand what we are doing. And there's a lot of ramp up time, time before I can bill for that source, just to be practical. And when we bring in Eap students, I know they've had a taste of it, and they're ambitious and driven for it. And I can get them billable more quickly. And then I can be proud to have them out in front, because they can tell a story. A lot of this is a relationship business. I can have them come to a project kickoff and they can talk about what they've come from. And that they've had an involvement with Inforum, not just hey I'm fresh out of school. I don't know what I'm doing here. It's hey, I've been working with a product for a couple years. Even now and they hit the ground running just so much more quickly. >> So faster time to value. >> Yes, faster time to value. We've seen internally for the folks we've hired, that we've got one hundred percent voluntary retention rate. >> That's amazing. >> For early retention rate. For early career talent, four years into the program, where that's about 20% better than the rest of the talent that we have, right? So we're looking at retention, cause we know if you lose somebody, that's nine months of salary probably to replace them and to retrain somebody else. >> That's right, yes >> Absolutely >> Much easier to hang onto somebody than go find somebody new. >> Okay so you're getting the billing faster, higher quality, I heard. Which means better customer retention and less employee turnover. >> Less employee turnover. >> Which means lower cost. >> Absolutely. >> And on the recruiting side of things too, the development of trying to find talent, there's a lot of time invested and we're a firm that has a very lean operations team. A lot of us wear many hats. So one of my hats is my recruiting and development, and this just streamlines things for me and makes it so much easier. I don't have to spread myself thin trying to find folks. I know I've got kind of a pipeline and I've been sharing it with my other leadership in the other practices to kind of share that along the firm >> And to put it in context, I mean so for the trainings that are around rules and careers, were looking at getting the students to have 200 plus hours of training over bootcamp experience. Now, put that against somebody else who has zero right? You're getting to faster productivity, you're shaving off anywhere from 3 to 4 to 6 months of on boarding time by hiring somebody through this program. >> Yeah. >> And minimizing on boarding frustration which would help. >> Yeah, yeah. >> Sympathize with. >> Makes perfect sense. Great sounding program, we appreciate the insight today. Thanks for being with us. >> Martini- Yeah, thank you. >> And you're wearing many hats, you'll need a rain hat out there today. >> I will, I will. [Laughing] >> Congratulations. >> One more, yeah. Great program, thank you ladies. We're back with more on Live. The Cube is in Washington D.C at Inforum 2018.
SUMMARY :
Brought to you by inforum. of the educational arts program at Inform. Jennifer, good to see you. Let's talk about the program. Because the very people, the individuals the program in general and then to you, So instead of going to the oricals and the SAP And generally speaking, the age group would be what? The majority of the people that we train are to meet this business needs that we have and a lot of the folks that we've met with had it's done in the enterprise. and doing maybe the theory that you have mentioned. Maybe you could share some of your experiences. And on the flip side, we can have conversations When it comes to hiring people though, And we are really proud about that. And give an opportunity for somebody to dive in. And a lot of the students reaching back to us Like I have a three year commitment after that? That's a great idea. and the partnerships that we have in the classroom So am I on the hook, or will you place me? and we also try to provide wrap around support services. What are the success metrics that you look at, And the fact that Inforum has stepped up And you know, sometimes those things just have a way So Jennifer, from the clients side if you will, something more direct to what we're working with. We can start talking to them now and we can start but at the end of the day, and we bring him to a porject where you We've seen internally for the folks we've hired, the rest of the talent that we have, right? Much easier to hang onto somebody and less employee turnover. in the other practices to kind of share that And to put it in context, I mean so for the the insight today. And you're wearing many hats, I will, I will. Great program, thank you ladies.
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Stewart Mclaurin, White House Historical Association | AWS Public Sector Summit 2018
>> Live, from Washington, D.C. It's theCUBE, covering the AWS Public Sector Summit 2018. Brought to you by Amazon Web Services, and its ecosystem partners. (futuristic music) >> Hey, welcome back everyone. We're live in Washington, D.C. for Amazon Web Services Public Sector Summit. This is their big show for the public sector. It's like a mini reinvent for specifically the public sector. I'm John Furrier, your host, with Stu Miniman, my co-host this segment, and Stewart Mclaurin, president of the White House Historic Association, is our guest. I heard him speak last night at a private dinner with Teresa Carlson and their top customers. Great story here, Amazon success story, but I think something more we can all relate to. Stewart, thank you for joining us and taking the time, appreciate it. >> Thanks John, it's just great to be with you. >> Okay, so let's jump into it; what's your story? You work for the White House Historical Association, which means you preserve stuff? Or, you provide access? Tell the story. >> Well, we have a great and largely untold story, and a part of our partnership with Amazon Web Services is to blow that open so more people know who we are and what we do, and have access to the White House, because it's the people's house. It doesn't belong to any one particular president; it's your house. We were founded in 1961 by First Lady Jacqueline Kennedy, who realized that the White House needed a nonprofit, nonpartisan partner. We have no government funding whatsoever, completely private. So we fund the acquisition of art, furnishings, decorative arts for the White House, if a new rug is needed, or new draperies are needed on the State Floor, or a frame needs to be regilded. We also acquire the china, the presidential and first lady portraits that are done; we fund those. But more importantly, in my view, is our education mission that Mrs. Kennedy also started, to teach and tell the stories of White House history going back to 1792, when George Washington selected that plot of land and the architect to build that house that we know today. So we unpack those stories through publications, programs, lectures, symposia, and now this new multifaceted partnership with AWS. >> Let's talk about, first of all, a great mission. This is the people's house; I love that. But it's always the secret cloak and dagger, kind of what's going on in there? The tours are not always, they're probably packed when people go through there, but the average person on the street doesn't have access. >> Sure, well, your cable news channels handle the politics and the policy of the place. We handle the building and the history, and all that's taken place there, including innovation and technology. If you think of Thomas Edison and Alexander Graham Bell, and others that evolved their early technologies through the White House, about 500,000 people get a chance to go through the White House every year. And when you think about in that small space, the president and his family lives, the president and his staff work, it's the ceremonial stage upon which our most important visitors are received, and then about 500,000 people schlep through, so you imagine 500,000 people that are going through your house, and all of that takes place. But it's very important to us for people to be able to see up close and personal, and walk through these spaces where Lincoln walked, and Roosevelt worked. >> Is that what the book you have, and share the book 'cause it's really historic, and the app that you have with Amazon, I think this is a great-- >> Sure, this is a real prize from our office. Mrs. Kennedy wanted us to teach and tell the stories of White House history, and so the first thing she wanted was a guide book, because the White House never had one. So in 1962, she published this guide book with us, and this is her actual copy. Her hands held this book. This was her copy of the book. Now, we continue to update this. It's now in its 24th edition, and each new edition has the latest renovations and updates that the latest president has added. But it's now 2018. So books are great, but we want to be able to impart this information and experience to people not only around Washington, who are going through the White House, but across the country and around the world. So this app that we've developed, you get through WHExperience at the App Store, you have three different tours. If you're walking through the White House, tours are self-guided, so unless you know what you're looking at, you don't know what you're looking at. So you can hold up an image, you can see, it brings to life for you everything that you're looking at in every room. Two other types of tours; if you're outside the White House in President's Park, it will unpack and open the doors of these rooms for you virtually, so you can see the Oval Office, and the Cabinet Room, and the Blue Room, and the Green Room. If you're around the world, there's a third tour experience, but the best part of it is, empowered by Amazon recognition technology, and it allows people to take a selfie, and it analyzes that selfie against all presidential portraits and first lady portraits, and the spatial features of your face, and it will tell you you're 47% Ronald Reagan, or 27% Jackie Kennedy, and people have a lot of fun with that part of the app. >> (laughs) That's awesome. >> Stewart, fascinating stuff. You know, when I go to a museum a lot of times, it's like, oh, the book was something you get on the way home, because maybe you couldn't take photos, or the book has beautiful photos. Can you speak a little bit about how the technology's making the tours a little bit more interactive? >> Sure, well we love books, and we'll publish six hardbound books this year on the history of the White House, and those are all available at our website, whitehousehistory.org. But the three facets of technology that we're adapting with Amazon, it's the app that I've spoken about, and that has the fun gamification element of portrait analysis, but it also takes you in a deeper depth in each room, even more so than the book does. And we can update it for seasons, like we'll update it for the Fall Garden Tour, we'll update it for the Christmas decorations, we'll update it for the Easter Egg Roll. But another part of the partnership is our digital library. We have tens of thousands of images of the White House that have literally been in a domestic freezer, frozen for decades, and with AWS, we're unpacking those and digitizing them, and it's like bringing history to life for the first time. We're seeing photographs of Kennedy, Johnson, other presidents, that haven't been seen by anybody in decades, and those are becoming available through our digital library. And then third, we're launching here a chatbot, so that through a Lex and Polly technology, AWS technology, you'll be able to go to Alexa and ask questions about White House history and the spaces in the White House, or keyboard to our website and ask those questions as well. >> It's going to open up a lot of windows to the young folks in education too. >> It is. >> It's like you're one command away; Hey, Alexa! >> It takes a one-dimensional picture off of a page, or off of a website, and it gives the user an experience of touring the White House. >> Talk about your vision around modernization. We just had a conversation with the CEO of Tellus, when we're talking about government has a modernization approach, and I think Obama really put the stake in the ground on that; former President Obama. And that means something to a lot of people, for you guys it's extending it forward. But your digital strategy is about bringing the experience digitally online from historical documents, and then going forward. So is there plans in the future, for virtual reality and augmented reality, where I can pop in and-- >> That's right. We're looking to evolve the app, and to do other things that are AR and VR focused, and keep it cool and fun, but we're here in a space that's all about the future. I was talking at this wonderful talk last night, about hundreds of thousands of people living and working on Mars, and that's really great. But we all need to remember our history and our roots. History applies to no matter what field you're in, medicine, law, technology; knowing your history, knowing the history of this house, and what it means to our country. There are billions of people around the world that know what this symbol means, this White House. And those are billions of people who will never come to our country, and certainly never visit the White House. Most of them won't even meet an American, but through this app, they'll be able to go into the doors of the White House and understand it more fully. >> Build a community around it too; is there any online social component? You guys looking around that at all? >> All of this is just launched, and so we do want to build some interactive, because it's important for us to know who these people are. One simple thing we're doing with that now, is we're asking people to socially post and tag us on these comparative pictures they take with presidents and first ladies. So there's been some fun from that. >> So Stewart, one of the things I've found interesting is your association, about 50 people, and what you were telling me off-camera, there's not a single really IT person inside there, so walk us through a little bit about how this partnership began, who helps you through all of these technical decisions, and how you do some pretty fun tech on your space. >> Unfortunately, a lot of historical organizations are a little dusty, or at least perceived to be that way. And so we want to be a first mover in this space, and an influencer of our peer institutions. Later this summer, we're convening 200 presidential sites from around the country, libraries, birthplaces, childhood homes, and we're going to share with them the experience that we've had with AWS. We'll partner or collaborate with them like we're already doing with some, like the Lincoln Library in Illinois, where we have a digitization partnership with them. So with us, it's about collaboration and partnership. We are content rich, but we are reach-challenged, and a way to extend our reach and influence is through wonderful partnerships like AWS, and so that's what we're doing. Now another thing we get with AWS is we're not just hiring an IT vendor of some type. They know our mission, they appreciate our mission, and they support our mission. Teresa Carlson was at the White House with us last Friday, and she had the app, and she was going through and looking at things, and it came to life for her in a new real and fresh way, and she'd been to the White House many times on business. >> That's great; great story. And the thing is, it's very inspirational on getting these other historic sites online. It's interesting. It's a digital library, it's a digital version. So, super good. Content rich, reach-challenged; I love that line. What else is going on? Who funds you guys? How do you make it all work? Who pays the bills? Do you guys do donations, is it philanthropy, is it-- >> We do traditional philanthropy, and we'd love for anybody to engage us in that. During the Reagan Administration in 1981, someone had the brilliant idea, now if I'd been in the room when this happened, I probably would have said, "Okay, fine, do that." But thank goodness we did, because it has funded our organization all these years. And that's the creation of the annual, official White House Christmas ornament, and we feature a different president each year sequentially so we don't have to make a political decision. This year, it's Harry Truman, and that ornament comes with a booklet, and it has elements of that ornament that talk about those years in the White House. So with Truman, it depicts the south balcony, the Truman Balcony on the south portico. The Truman seal that eventually evolved into being the Presidential Seal. On the reverse is the Truman Blue Room of the White House. So these are teaching tools, and we sell a lot of those ornaments. People collect them; once you start, you can't stop. A very traditional thing, but it's an important thing, and that's been a lifeblood. Actually, Teresa Carlson chairs our National Council on White House History. John Wood, that you just had on before me, is on our National Council on White House History. These are some of our strong financial supporters who believe in our mission, and who are collaborating it with us on innovative ways, and it's great to have them involved with us because it brings life in new ways, rather than just paper books. >> Stewart, I had a non-technical question for you. According to your mission, you also obtained pieces. I'm curious; what's the mission these days? What sort of things are you pulling in? >> Well, there's a curator in the White House. It's a government employee that actually manages the White House collection. Before President and Mrs. Kennedy came into the White House, a new president could come in and get rid of anything they wanted to, and they did. That's how they funded the new, by selling the old. That's not the case anymore. With the Kennedys, there's a White House collection, like a museum, and so we'll work with the White House and take their requests. For example, a recent acquisition was an Alma Thomas painting. Alma Thomas is the first African American female artist to have a work in the White House collection; a very important addition. And to have a work in the White House collection, the artist should be deceased and the work over 25 years old, so we're getting more of the 21st century. The great artists of the American 20th century are becoming eligible to have their works in the collection. >> Stewart, thanks so much for coming on theCUBE and sharing your story. It's good to see you speak, and thanks for the ornament we got last night. >> Sure. Well, you've teased this ornament. Everybody's going to want and need one now, so go to whitehousehistory.org. >> John, come on, you have to tell the audience who you got face matched recognition with on the app. >> So who did you get face matched with? >> I think I'm 20% James Buchanan, but you got the Gipper. >> I'm Ronald Reagan. Supply-side economics, trickle-down, what do they call it? Voodoo economics, was his famous thing? >> That's right. >> He had good hair, John. >> Well, you know, our job is to be story tellers, and thank you for letting us share a little bit of our story here today. We love to make good friends through our social channels, and I hope everyone will download this app and enjoy visiting the White House. >> We will help with the reach side and promote your mission. Love the mission, love history, love the digital convergence while preserving and maintaining the great history of the United States. And a great, good tool. It's going to open up-- >> Amazon gave us these stickers for everybody who had downloaded the app, so I'm officially giving you your downloaded app sticker to wear. Stu, this is yours. >> Thank you so much. >> Thanks guys, really appreciate it. >> Thank so much, great mission. Check out the White House-- >> Historical Association. >> Historicalassociation.org, and get the White House app, which is WHExperience on the App Store. >> That's right. >> Okay, thanks so much. Be back with more, stay with us. Live coverage here at AWS, Amazon Web Services Public Sector Summit. We'll be right back. (futuristic music)
SUMMARY :
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Manfred Buchmann & Mark Carlton | NetApp Insight Berlin 2017
>> Announcer: From Berlin, Germany, it's the Cube. Covering NetApp Insight 2017, brought to you by NetApp. Welcome back to the Cube's live coverage of NetApp Insight here in Berlin, Germany, I'm your host Rebecca Knight along with my cohost Peter Burris. We are joined by Manfred Buchanan, he is the VP systems engineering IMIA for NetApp and Mark Carlton who is an independent IT consultant. Manfred, Mark, thanks so much for coming on the show. Thank you. Thank you for having us. So Manfred, I want to start with you, you're a company veteran, you've been with NetApp for a long time, lets talk about the data management innovations that make IT modernization possible. It's a big question. That's a great question, you know, as a veteran talking about AI and the future and data management, things make it capable, but just coming off the general session, it takes something like our object store and think about, I put an object, a picture from you, I just put it into the storage and you know, it gets handed over into Amazon analytics and Amazon analytics, oh, you are smiling. And think about this without any coding and just few things to pluck it together and it works and if you take it further it works at scale so it's not only your face, it's the two thousand, four thousand, ten thousand faces here. You just put it in in parallel at scale Amazon at scale does the analytics on top and you get the results back just as a blocking in architecture, this data management at scale is this innovation. Is this the next gen data centers, all of them. But it's not magic, something allows that to happen. So what are those kind of two or three technologies that are so crucial to ensuring that that change in system actually is possible? I will put it pretty simple, the core technology we provide connect the non premise data center with the public cloud and make this whole thing seamless happen. And make it happen for all different protocols. You have it in the send space and then an ice class in the cloud, you have it on files on premise move the file over, and you have it with an object, and an object even we go further we integrate it into message pass. Maybe it's too technical but a message pass is just I got an event and I tell someone else this event coming to something and that's what we do with the picture analyzers. I got an event, which is, I get the picture, and with this event, I tell Amazon please do something with the picture and I give you the picture to analyze. So it's a fabric, there's object storage and there's AI and related technologies that allow you to do something as long as the data is ready for that to be done. Yeah and even move to data with it basically that's what we do. And if you think about it's unbelievable magic. Mark I want to ask you, you are, you're an independent IT consultant, you've been following NetApp for a long time, you have your own blog what are some of the biggest trends that you're seeing, what are some of the biggest concerns you hear from customers? Really from customers it's more around what steps to take the markets changing as we can see what we were saying there with data sprawling and it's spreading so fast, it's growing so fast. What we were storing a few years ago a few years ago when I first started someone talked about a terabyte and you thought that's a big system or you got 50 terabytes and you were huge. Now we're talking about 500 terabytes, 100 terabytes and the difference is is what sort of data that is. Is it stored in the right place? And I think that's one of the biggest challenges is knowing what data you have, how to use it and how to get the most out of the data that, and in the right place so we talked about the on prem, on process whether it be in the cloud, whether it be an object and I think that's key from where we're moving with the data fabric within NetApp and how NetApp's creating their data management suite as such for on tap, for the solufy suite and how they're joining the products up so it makes it seamless that we can move this data about from these different platforms. And I think one of the biggest things, biggest thing for me, especially when I'm talking to customers is it's the strategy of what you can do with data. It's the, it's there's no complications, as Manfred said, it's as if it's magic, it's that type of thing, it will go, you can do whatever you want with it. And I think from a customer point of view because they don't have to make that choice and say that's what I want to do today they've got scale, they've got flexibility, they can control where their data sits, they can move it back and forth and the sprawl out into AWS this year and then Google and with a cloud that size and being able to use those three different cloud platforms, even IBM cloud and how they can plug into theirs. It's, it's really starting to open those doors and really argue the point around the challenges. You've got a lot of answers to a lot of different things. So how do you help customers make sense of all of this, I mean as you said, there are a lot of options, they can go a lot of different ways, they know that they need to use their data as an asset, they need to, they need to deploy it find that value, what's your advice? You know let me just also take a step back, we talk about we get more and more data. We talk about connecting the different clouds, but at the same time we also talked about basics I move from fresh into search class memory and I make everything faster. If you think about more data, to process more data in the same time everything needs to go faster and I give you a simple example or just challenge you, how many have you sitting before a business application in your company and you sit, you press an enter button and it takes, takes a minute, takes another and you go, uh, sorry. Thinking about it. Why does it take so long? As a veteran in the old days, what we said is basically, we press the enter button and we said we need to go for a coffee and come back and after the coffee the transaction is done. Now we talked about one stage about microseconds and milliseconds and all these things but put it into relation, take a transaction I press the enter button and it would have taken let me say 10 minutes until I got a result out of it. And this was in times of when storage response times were 10 milliseconds. Take this one into response time is now one millisecond and you do the same amount of data, you press the enter button and it's not 10 minutes, it's a minute. Now you say the next generation technology we showed, it's even a thousand times faster. You go now from a minute, to a thousand of a minute, a millisecond, you know what a millisecond means for you? You press the enter button, result is there. And now you think you get more and more data petabytes of data, how can I make sure and process it as fast as possible? So that's one character you look into and I believe the future is also for AI and all these things is how fast can you process, maybe we get a measurement which called petabytes per second or petabytes per millisecond can you process to get information out of it. And then at the same time you said which solution, which choices? I believe in the current world, as it's so fast moving, all the solutions evolve at a high speed so at a certain time you just make a decision, I just go with this one and even if you go with the public cloud, you choose the public cloud, one is price but also choose it on capabilities, if you go to the IBM side, what an IBM Watson is doing in terms of AI, incredible and that's what we use for actify queue in the support side so it's not only the system, the speed of the system, where do you ploy the data, but at the same time I give you all the information, what are you doing with your data on the support side? You're connecting this and customers will choose like we do it internally the best solution and what we give them, we give them the choice, we give them reference architectures, how it works with this one, how it works with this one, we may give them some kind of guidance but to be frank and as a veteran and sometimes as the guys know me, I'm straightforward, the decision is something the customer needs to make or the partner with the customer together because you have the knowledge basically on the implementation side, need to make, I'm the best one in this one, I know how it works, I know how I can do it, but that's a choice which is more under customer together with their implementation partners. Great, well Manfred, Mark, thanks so much for coming on the Cube, this was great, great having you on. Thank you very much. I'm Rebecca Knight, for Peter Burris, we will have more from NetApp Insight just after this.
SUMMARY :
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Renee Ducre - IBM Information on Demand 2013 - theCUBE
okay welcome back we're live here in Las Vegas this is the cube silicon angles exclusive coverage of IBM's information on demand I'm John Farid founder silicon I am John mecos day volante and we're talking social business and our next guest is Renee ducrai decree from IBM welcome welcome to the q thank you you know I was having trouble those names but social business yesterday we were teasing it up and you know we were riffing on that because the date topic was big data analytics which shows the value sign up at the insights all the all that greatness and that's going to have the impact on business of the conversation today is social business so I want you to just take the folks through what's the new orientation towards social business it's not like it hasn't been around awhile collaboration connecting with phones and an email has been kind of the old way what's the new direction of social business why is it important now all right thank you John so I'm great question so once again my name is Renee decree and the director of marketing for IBM social business unit and you know as we're looking at social business and we think about you know the unprecedented growth and innovation that it's really been driving over the last you know really five plus years right and some of the trends that we've been seeing with a lot of the smarter planet implementations that we've done there's really some key trends that have been emerging around you know how people inform the decisions that they're making as well as you know how they're delivering value to clients and really leveraging you know one of the big payoffs of social business is really social data right and now they're leveraging the social data much better in you know really to make product and service innovation you know much more robust and what are they able to deliver to clients good so even a couple short years ago business let's say what's the point of twitter why do you even bother can you get any value out of it and what's changed you talk about that change and what's change in your customer base yeah and really you know as we look at social business it's it's so much more than you know the typical when you think of social the typical tools like Twitter and Facebook and it's really about applying social networking tools to really you know improve your business drive better you know more productivity across your your workforce just as an example you know one of the implementations that we've done working with Boston Children's Hospital classic example of how you know you take social technologies and really apply it to business right so working with Boston's Children's Hospital we've created a social networking hub that allows them to share all kinds of you know surgical procedures you think of how you know physicians were trained there's such an explosion of data right there's medical journals that are creating you know all kinds of learnings that these exploding rates doctors having a hard time keeping up with all the information as well as all the new procedures out there so now we've helped them create the social networking hub that houses all that information so now physicians all over the world are able to share that information with each other and what we're hearing are you know very good when you talk about you know return on investment right we're hearing very good anecdotal stories around you know doctors and remote locations being able to you know through a mobile device plug into that social networking hub now and actually you know see procedures being done real time instead of you know in in the world of old you had to do all of that training person-to-person very expensive not scalable now they're able to share that through this networking hub at unprecedented rates which is really helping physicians you know save lives right so we're hearing anecdotal stories about how they're able to save lives by leveraging this networking hub Renee how would you characterize this in the strategy is it really to take the best of social networking concepts maybe improve upon them you know replicate them in certain ways and as I say prove upon certainly from a maybe a security standpoint and collaboration maybe integration with other technology products and do that in sort of a walled garden type of safe approach or is it more of a hybrid between sort of what I just described and sort of the public social networks in here again I think it's um so you know a great question i think it's you know based on the needs of the client really as well you know one of the things that we're seeing is definitely a need to have a secure social infrastructure right so working with clients to deliver that based on their needs whether it needs to be you know highly secure we're not the other thing that's interesting in your question is you know leveraging all the social data providing you know social analytics around that data to really help you know here again people make better decisions as well as you know to really inform the you know the value that they're delivering so you think about crowdsourcing for example right and a lot of the examples that we see out there with various vendors crowdsourcing product development so you know being able to improve upon upon their products by being able to look to leverage these social communities if you will okay so it's really sort of both and I guess it probably depends on the industry some highly regulated industry exactly one of the little bit more private yet others like consumer packaged goods maybe they're trying to do some some testing and that's that's an industry that you came out of exactly you cut your teeth the exact dr. gamble so so I I would imagine that there's a lot of momentum in that industry what if we could talk about that a little bit how that's changed since I mean when you know the 90s it really wasn't any kind of public social networks yes I talk about that industry specifically and they would get into some other one so consumers always very you know very interesting right there's so much on that you can do especially around social right if you look at you know procter gamble has always been you know a leader in using social networks and you know social communities to you know really tap into what people like about their products what makes a product good why people you know what performance people are getting out of the products and making sure that they also improve upon that every you know kind of turn of the crank you'll see a new release around tide or you know some new innovation so they're very good at you know leveraging kind of social networks and I think as social technologies have improved and advanced they've been able to leverage that the other thing that's interesting is just when I look at you know other consumers right other consumer products companies you know one that we we point to all the time has really haven't done something spectacular was oreo at the super bowl right and we look at their real time marketing that they did with Twitter and even now they're doing some very innovative things to drive engagement with clients and really kind of improve their you know kind of relationships with clients online a lot of things on Twitter that I think are very clever and really getting people almost to to innovate and come up with you know different desserts and that kind of thing and then take pictures of them actually leveraging Twitter and vine that are you know some very clever implementations that are seeing as well so we had a comment i just posted on Twitter what is the value of Twitter I asked on the queue and some comments from the crowd captain traditional media is about building brands if I'm selling you know I see nachos you name it you see the ad on TV you sure to buy it later you kind of offline and mobile and Twitter you can not do that online so the dynamics there how does use how do you see Twitter for instance changing the game for consumers and in the in this in the spirit of brand advertising or brand marketing yeah so one thing that you know I've raised you with Twitter and for business it's I think it's really a very net way of getting information right so in our you know attention sand deficit you know environment that we live in where you know attention is definitely a commodity right that everyone's trying to win I think Twitter is a way you know in a very number of characters and people tend to like it for you know those aspects because you can really hone in on the news channels that you're interested in the topics that you're interested in and get feedback real-time very succinctly you know with a very short blurb and a point to you know an article so I see it as like four companies a way to you know very quickly send out information so now keep messages links to demos I also think it's a great way like Oreo has done with the Super Bowl you know to really get things to go viral very quickly and so you know being able to leverage now you know actually I was just on a panel at it was a real time marketing event in New York and one of the things that is always a challenge with organizations though in using Twitter is the real time aspect of it right and so I think for Oreo I actually read an article for what they did the super bowl and for those that are not familiar with it you know they did a tweet when the lights went out at the Super Bowl this year or they actually said you know you can still dunk an Oreo in the dark right there was a perfectly time and but the thing that went into that like I read this article about and you know how did they pull it off and they actually had like all of their senior executives sitting around a table that you know made the decision that you know go we're going to you know post this tweet and so you think about large organizations like IBM and you know other you know vendors would I be able to get all of our senior leaders around a table to you know approve a tweet for the you know in the evening of the Super Bowl that would probably like a very career limiting think if that was to happen right so the flash mob essentially an exact negative trend and it was amazing but you know you think about that in large organizations would be pretty hard to pull off so there's always that real-time nature of Twitter that's a challenge for large organization we have big data Alex on Twitter Alex Phillips so so it was a great great friend of the cube and he says the new commodity is attention and one wants to win it my comment was to that which I agree with the new currency is I'm a scarce resource yeah cuz there's so much information we heard from dr. Tim Buchanan yes they talk about all the alarms going off in the hospital there's so many notifications going on you could be bombarded with no noise out there so that's the new week scarce resources time do you agree with that and do you agree the attention game is what people are trying to fight for how do businesses you know extract that state from the noise of you body how people break through that yeah i think you know social technologies are a key way to do that because there's so many new sources right there's so many things that you know you really are trying to achieve that cut through right to it to an audience so definitely towards a way to do that you know in the instance that i gave you with Boston's Children's Hospital for example so taking those social technologies and applying it to a business you know from a business standpoint I think one of the things that's great is your able to you know allow people to collaborate across the world you know by doing a social technology home like we did for Boston Children's Hospital where now people in very remote locations can upload information you know download information to share so I think you know when you think about that attention deficit and attention is a key commodity one thing that I think social kind of levels the playing field with on that is being able to allow people to cut through to the things that they really care about and want to hear about so like on Twitter you know another example you know people are always wondering how do I get more followers how to get more followers if you are tweeting things that are authentic that people are that are that's relevant it's amazing the followers will come the brings up that brings up a good point i want to chill down we also have brainy on twitter who was making crowd chatter making a comment about twitter is also a huge listening funnel Jake poor way shared that Twitter data is used to identify flu breakouts we saw that yesterday here in the keynote so I asked you two questions on that and that come up you mentioned people want to try to get more followers so there's really two concepts one is the tooling available right now still early I want you to talk about kind of a vision and how you guys see that evolving on the tooling and the platforms for customers what's going to be automated what in the future will and make you know social media monitoring obsolete is it's going to be plug and play and to the gamification aspect of it people are gaming Twitter and social networks to get more followers or click on a heads okay so you can use big data solved society problems or get more followers so but gamification sees it so there the tooling kind of where we're at in your mind and also the concept of gamification and user experience okay so all very good questions so you know from a platform perspective we have a social business platform there are solutions around smarter workforce which here is you know a lot of round talent management we have an acquisition that we deal with kenexa around talent management workforce management a lot of robust solutions there there's also a lot of social analytics solutions that we offer on a platform as well as you know we're trying to expand that so you'll see you know announcements coming from us in the future really around including smarter workforce or smarter commerce solutions as well as the overall umbrella underneath the umbrella of social business now from a gaming gamification standpoint yeah I think gay like engagement is key and really trying to figure out ways to increase you know engage meeting with employees or you know with with our customers and gamification I think is a key way to do that right so I was actually out meeting with a client on maybe a week and a half ago superior group and you're actually going to interview tomm their CEO later on today and one of the things that they talked about was using a gamification element and kind of like the training of their workforce and you know kind of making it fun you know to learn aspects of the company when people first come in which I thought was a very clever use of gamification right and then there's always the you know all the contests that you see you know across all the different vendors out there we've been looking at doing you know some gamification elements at some of the conference's going forward like anyone that's going to connect you so you know some gamification there's gamification over here in the corner as well so we have voting on crowd chats a little gamification tweaking people I mean it's so this is the gesture economy right i mean where people are clicking on things and and and making their sentiment known we there with hashtags or votes so i got to ask you about the real time aspect of it you mentioned crowdsourcing earlier this is a new phenomenon the notion of actually measuring crowds i mean marketing is kind of tried to do sampling and you know most of the research analyst we talked to have old-school meant that we sampled 250 people well now you can sable turn 50,000 people so you now have instrumentation which creates interesting crowd sourcing opportunities yeah definitely in real time so you gotta do both you can't talk about those two concepts yeah so the thing that's interesting with crowdsourcing there's a miles reading an article and and uh mmm there was a statement in the article that said you know nowadays you know who's the smartest person in the room you know yesterday it used to be you know they used to point to a person right now it's the wisdom of the crowd or fifth grader exactly so you know I think I just thought that was kind of an interesting way as they opened up the article but it was speaking to crowd sourcing and how really you know we look at like product development and you know a lot of the crowdsourcing models that are out there right now you know my boss part Scott Hebner has small you know children that are like in their teens and he talks about a crowdsourcing model where his son has already bought like an airplane you know that's going to be part of like a game and you know the game's not coming for like another year and a half but they've already crowd sourced millions of dollars by getting people to buy a component that'll be used as a part of the game so you know I think there's a lot of very interesting crowd sourcing models out there and I think we're just going to see more and more of it as well well the crowd has always been a very you know efficient I'm wearing Las Vegas handicapper right i mean young people always say Oh either the football game wow that Las Vegas really got it right you know what's the crowd who actually got it right because they bet you know they make a market and the crowds determining what that line should be essentially right and so you know they really make the market and so I have to ask you a question about the philosophy of IBM regarding social is it is it my understanding that essentially you want to make social every part of an application experience is that ultimately where you're headed exactly so you know you and you'll start seeing more of that as different offerings come forward you'll see more social technologies that are being brought forward so and a lot of our solutions were you know baking in same time for example where there's the real-time collaboration piece so we're baking into a lot of the solutions so definitely as you think of being a smarter Enterprise being a social enterprise leveraging all of the social collaboration tools is a must yeah so that talks to a complete change in the user experience ok do you think you think ultimately that the the social user experience is going to dominate application design I mean you know five ten years down the road yeah you know what I think there's no going back like you know we're at a point where and actually our latest c-suite study that was just released maybe two weeks ago it's called the customer activated enterprise and it really talks about how you know you have to listen to the wisdom of the crowd and your clients in order to you know make sure their clients are always delighted right with with the products that you're delivering to market and just really the importance of listening to you know to clients going forward and I think it's um you know we're seeing that in the marketplace we're seeing that and you know solutions that people are bringing forward that different vendors are bringing forward so I think you know all boats arise we're at a point where we're never going to go back I believe and you know client you know feedback and insights into your products it's here to stay well we got we got a smart crowd smarter crowd on crouch at night and one of the questions I'll ask before we end the segment is all comment Isabel says crowdsourcing scales where the like-minded people saying with you connecting with that that came up yesterday as well as in communities you want to put you know smart people with the audience within its customers or or the chem so great comment there but the question I want to ask you and the segment is does IBM plan on crowd sourcing solutions in the smarter cloud and is the social business portfolio going to be kind of part of that smarter cloud initiative well that's a great question crowdsourcing I think we'll always crowdsource innovation piece of it so making sure that we listen to clients and factor you know all of those key learnings into the next river of our products I'm assuming that you're not saying from a funding standpoint from browser using technology like what kind what we're doing here and with the cube is some people are engaged they want to engage and you're seeing people do tweet chats and as we mentioned earlier there is an active crowd out there yeah that is activated by other people yeah and i think you know now i think crowdsourcing is like the buzz word for it but we've been doing that for a long time you know listen to clients making sure you know that we factor that into the next row of offerings that are coming out and I think you know social technologies are enabling us to you know just further evolve you know how we've listened to customers over time I remember to reiterate we said yes there's a folks you know Jonah white I was running comms back in two thousand five times room when I first started I did the first podcast with a team over there yeah back in the day and I remember they were doing crowdsourcing internally IBM had huge blogging great internal collaboration going back with it seems like a decade ago it's almost a decade ago I mean so you're not you that's not new to you yeah so final comment i want to ask you but boy rap before we wrap here is what is the new resurgence within IBM around social business okay you've been doing it internally even doing with customers that's a long time ago was you know really before Facebook and Twitter even came about what's the new tweak on the model for you guys and how do you guys look at going forward to build on your expertise ok so I think it's you know it's a couple things one it's you know really kind of harnessing here again kind of the wisdom of the crowd here and as we you know go forward with our social business platform baking in a lot of the social collaboration tools that we have into you know other solutions across the corporation it's you know leveraging one of the big payoffs is around social data so making sure that we you know provide our clients with all the social analytics you know to leverage all the data that they've been collecting over years that they may have been sitting on and not using to better engage with clients to you know deliver exceptional client experience be able to you know innovate around the product so that they're delivering you know and then finally the other piece that you know no one ever thinks about is kind of the elephant in the room but you know based on you know we talked about you know regulatory requirements or what are their needs are but just making sure that you know it's in a secure kind of social infrastructure and being able to you know help our clients with that you know I think those are some of the key things that were focused on and you know making sure that as clients you know deliver value that they're able to you know really you know here again leverage the social data and they do create here live on the cube director of marketing for social business here at IBM great conversation great engagement online there on the on the Twitter comment and how you talked about these new channels these new opportunities it's exciting times and certainly this interest and for businesses out there it's fun to watch and then opportunities so this the cube right back with our next guest after this short break the queue
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