Dan Barnhardt, Infor | Inforum DC 2018
>> Live, from Washington D., it's the Cube. Covering Inforum DC 2018. Brought to you by Infor. >> And welcome back to Inforum '18. We're live here in Washington DC as Inforum has brought its show to our nation's capital. I'm John Walls along with Dave Vellante. It's now a pleasure to welcome Vice President of corporate communications Dan Barnhardt. >> Thank you. >> Hey Dan, good morning to you. >> Good morning to you. Good to see you again. >> We were kidding before we got started about why you're here in Washington. We think it's for the weather, right, because it's so nice. >> It's gorgeous. >> But there is a reason. I mean, you've released a federal product today, have an announcement we'll get to in just a moment. But about coming to Washington. You've been in New York before, you've been in New Orleans. Why DC, why now? >> Well, it's important for us to make sure that our customers can access the event. We've got more customers that came this year than came previous years, certainly, than last year. And it's important to be in a city where it's accessible for our customers not just in the US, but also from Europe and Asia Pacific, Latin America and Washington DC's very accessible. We also are one of the largest suppliers to public sector organizations. That's, uh, local, state, and federal government. We've got a particular focus on federal government and fed ramp compliance this year, which we achieved. And, so, we're here so that we can show off some of that new technology that you just mentioned. >> Yeah, what about the significance of that? Of reaching the compliance goal. And what does that mean to the business going forward? >> Well, it's yet another example of the benefits of our cloud strategy and working with the AWS beginning in 2014. Infor was the first large ISV to embrace a public cloud. And Amazon and Amazon web services in particular has been very helpful in achieving fed ramp. They have a lot of federal customers. They've got a very large federal agency with three initials that is a customer and they require compliance with all of the federal regulations that continually change and the utmost security for customers and we're able to offer that to our customers as well. >> Yeah, we were talking on the kick off about that - how you guys can draft the AWS innovations and things like fed ramp and other compliance. They were first, they were way ahead of anybody. You as an ISV, you don't have to worry about all that stuff. I mean, you've still got to connect to it, but they do a lot of the heavy lifting, so that's cool. You got some other hard news. >> Well we also are able to focus on our products by doing that. We don't have to invest in proprietary cloud infrastructure or data centers or databases. We can focus on delivering innovation in our products and functionality that makes a difference for our customers. Their business is not - their customers don't care what infrastructure they're running on, they care how they're able to provide goods and services. So Infor focuses just on delivering better goods and services for our customers. >> What Charles said at the keynote this morning - our strategy, we didn't want to compete with Google and Amazon and Microsoft for scale of cloud. That made no sense. It also made the point that when we were an on prem - exclusively on prem software company, we didn't go out and manage servers for our clients. So we don't want to do that. So, big differentiator for sure, from some of the other SAS players. >> And it's paying off now in a way that our competitors are starting to come after us when they used to not want to acknowledge us. One of our larger competitors - on premise legacy vendor - had an anti-Infor ad on their homepage. They've got cabs outside of here. >> We're talking about- - Yeah >> And then Charles said, ya know if you're - we're welcome the competition here if you'd like to see innovation in enterprise software, this is the place to be. >> Well, congratulations, right, 'cause, well, you know, when Oracle's coming at you, it means you succeeded - that's good. Um, other hard news that you guys had this week - you got true cost accounting in healthcare and some other things, take us through those. >> Well health care has been a major focus industry for us, just along with government, which we mentioned. Um, seventy plus percent of large hospitals in the United States are automated using an Infor software. And healthcare has been an industry that's undergone a lot of disruption, obviously, for the last ten, twelve years, with the Affordable Care Act and others. And we're trying to figure out - we as a society are trying to figure out - how to deliver better care to patients, that's the goal for healthcare organizations. And to do that, they need to better understand what's the cost of care. So the Infor true cost, which we announced in January and have now delivered and have customers implementing, will help our customers understand better what is the cost of the care that they're giving so that they can give better care to their patients and allocate their resources in a way that will help more people heal better and feel better. >> We heard on the intro to the keynotes today, Turing, Edison, and Coleman. It sounded like it was Charles' voiceover. I don't know if it was or not, but >> It was. >> It was. He's got the smooth, mellifluous voice. Um, last year Coleman, Catherine, Coleman, Johnson - you named your AI offering platform after her. Give us the update where you're at today, you've got some other announcements around that as well. >> We do. It's a big announcement for Coleman here. We've got the GA of Coleman digital assistant, which is - enables humans to have - everyone to have an assistant at work with them to help automate certain functions such as search and gather, which can take twenty percent of people's time just collecting the information to make a decision. But now with Coleman digital assistant being live and customers implementing and going live on it right now, they're able - users are able to ask Coleman to fetch information and deliver not only the information but predictions and smart intelligence that helps people make better decisions and be more productive. >> So we had a lot of conversation this morning about robotic process automation, which is really interesting. I mean, essentially, we're talking about software robots taking over mundane tasks to humans. Now a lot of people like to talk about how - and we talked about this in the Cube all the time - how, oh, the machines are taking away jobs, but in speaking to numerous customers about RPA, they're thrilled that they don't have to do these mundane tasks because it makes them more valuable, they're doing more interesting things, and they're getting offers from others that are asking them to do this type of automation for their company. So they're more valuable to their existing company and outside companies. So, RPA - hot topic. You guys are leaning in hard. >> We definitely are. We definitely believe that there are jobs that - there are functions that can be better served by automation, particularly search and gather that we mentioned. There are multiple functions that will always be done by people. Human interaction is not going to change so we are looking to have a digital assistant make productivity better. Productivity is a function of being able to do more, having more workers, and we'd like to do both with this. We'd like people to be more productive using artificial intelligence assistance. And, also, a conversational user experience with software will make it easier and less intimidating for a lot of people to interact with technology at work. And we think that will also help people be able to be more productive in their jobs and have more people able to take more jobs that right now or in the past have required a level of technical expertise that you won't need when you can simply ask the computer to do something for you using your own conversational language. >> Some major data points - excuse me - >> That's okay. that came out of the keynote this morning - one is that there are now more job openings than there are unemployed individuals and productivity, even though the tech spending is booming, it doesn't show up in the productivity numbers. We saw this actually, you know, a couple decades ago in the nineties. And all of a sudden you saw this massive productivity boom. I've predicted that with automation and artificial intelligence you're going to see something similar. It seems like Infor's on a mission - that human potential tagline - on a mission to really drive that productivity and help close those gaps. >> We definitely are. Our tagline is "design for progress" and we are looking to promote progress around the world and do what we can in order to help human progress and the theme at Inforum is human potential and that's what we're looking to do here. We have seen a lot of productivity growth in people's personal lives. I now - I don't know how to set a timer to cook anymore, I just ask Alexa to do it, but we haven't seen that at enterprise yet. So we're bringing consumer grade technology that people have gotten used to in their everyday lives but they don't see at the office. We're bringing it to the office to help make them equally as productive as they are in their personal lives. >> Yeah, that's what I wanted to hit on, actually, was the theme of the show. We're talking about human potential and which Hervan Jones talking about that, you know, from a personal mission statement if you want - that's the way he worded it. But, what's the broad scope of that in terms of how you apply that thematically throughout the company when you talk about human potential, because it's just not you, obviously you're trying to do that for your clients, you're trying to do that for the people they serve, do it for taxpayers, right, through the federal sector. But talk about that from the thirty thousand foot level about human potential - unlocking that and how Infor totally is, I guess, trying to illustrate that or put that in place. >> Certainly. The first thing I would mention is our human capital management. Infor is a very large provider of HR software - there's others that are perhaps better known, but Infor has many customers that are using our HR software, but they're also using our software for other key functions. And by integrating those two things, we're able to help people be their best self at work. Because it's not just the HR management, but the HR system knows what you're working on, they can help with professional development, and talent management, and align that to the business processes that the company has. We're also looking to engage workers. As you mentioned, there are more job openings than there are unemployed people that we believe seeking employment right now, but they're not very engaged. So we're hoping to have technology and learning management to help engage more workers. And then we'd also like to increase new business creation. One of the things that Charles mentioned that slowed down is the introduction of new businesses and small businesses. We believe one of the reasons for that is that there is so much business automation that goes on that in order to achieve that to be competitive requires so much capital investment that it makes it difficult to start a new business. But if we're able to automate a lot of that business, we're able to make it really easy through Infor cloud suite for new business starting, we feel like we'll be able to help entrepreneurs generate new businesses which will employ more people and offer more engaging and rewarding jobs and help fill some of those gaps that we have. >> We've talked a lot about AI - not just some magic thing that you throw at your business - it has to be operationalized and the likely way in which organizations are going to consume AI is it's going to be infused in applications. And this is exactly what your strategy it, isn't it? >> It is. The artificial intelligence is only going to be as smart as the amount of data that it can access and that it can analyze. It doesn't have a brain, it looks at data and learns from that data and where it tells you. And Infor has access to data that very few companies have - mission critical data, ERP, data manufacturing, distribution - core processes that we're able to put in the cloud, and not just in the cloud, but in a multi-tenant cloud environment where it can be drawn from analytics, from our burst analytics engine. And then, Coleman can make decisions based on that data - not only from within the enterprise but across the network using GT Nexus commerce network. >> Yeah, so we're hearing a lot about HCM, of course, at this show, you know, human potential, fits into talent management, HCM. You guys have a very competitive product there, it's sort of a knife fight with some of the large SAS players, but I was excited to see so much attention paid to HCM as a key part of your SAS portfolio - your thoughts? >> I do, I agree with you and I think one of the differentiating points that we just mentioned was that Infor HCM also connects to Infor systems that automate core business processes. So it's not just about those business processes, but also knowing who the people are that work on them and helping companies navigate. So much time is wasted from what we would call tribal knowledge - an employee getting up to speed or figuring out how to navigate inside an organization, particularly a large enterprise. And Infor HCM can help make that easier, but they can do that while attached to a business process so that everything can move faster and more efficiently for the customer. >> I wonder if you could comment, Dan, on this notion of best of breed versus a full suite. It seems like - so for decades, there's been this argument of oh, best of breed point products will sometimes win but full suite, people want a single throat to choke and that integration - It seems like with your micro-vertical strategy you're trying to do both - be both best of breed and have a full suite across the enterprise application portfolio. Is that right, you know, do you feel like you guys are succeeding at that, uh where do you think you fit in that whole spectrum? >> That is correct, and it's one of the things that we're able to do because of our cloud strategy - is to offer the complete suite and the artificial intelligence that comes on top of it. In the past, when there wasn't an artificial intelligence layer, there wasn't the machine learning that needed to draw from all of that data, best of breed individual applications would work. But now that we're trying to pull data together so that you can make more intelligent and you get actionable insights that let you make more intelligent decisions, that requires an integrated suite. And that can be done now in a multi-tenant cloud environment that couldn't be done before. >> The other thing I would observe - we talked about this, John - is - >> I'd also really quick just add that I think that that's proving to be correct in the amount of growth that we're seeing. Infor is significantly outgrowing from a revenue perspective. Oracle, more than forty percent last year, more than double the rate of growth of SAP and our growth rate for cloud applications is up there with work day which is setting the bar for cloud software companies. >> Yeah, that's true, that's a great point. I mean work day has set the bar and this is an example of what was essentially a narrow point product there to, of course, trying to get into other spaces. Of course, SAP and Oracle always have had a large suite. Your strategy has seemed to be working in terms of being a place where a customer can come in and access a lot of different functionality. The other thing that we heard today - a year in - is the Koch Industries investment. I was noticing that you now see Accenture here, you see Grant Thorton, Deloitte- >> Capgemini >> Yeah, Capgemini - these people are taking notice of - I would imagine Koch Industries does a lot of business with those guys and one of the gentlemen from Koch told me last year - said "Hey, we're going to expose these SI's to the Infor opportunity." It seems like it started to happen and I've heard that there's been several large deals that they've helped to catalyze, so it's great to see that presence here. Talk a little bit about the Koch Industries dynamic and what that's brought to the table. >> Well, the Koch relationship for Infor has been so helpful. First, obviously, there's a large infusion of cash from the investment. It was 2.5 billion dollars - one of the largest tech investments that wasn't an acquisition in history. And we're able to use that capital to increase more functionality. Not only that, but Infor has an industrial background. The majority of our customers are in manufacturing or distribution - industries that Koch Industries is a big player in. So not only do we have a great partner, but we have a living lab in one of the world's best and most efficient companies with which to develop our software, implement our software, and test our software. And we've got a willing partner in Koch that can do that and provide a lot of that expertise. >> I was telling Dave that that's what really struck me listening to the keynote was that - yeah - it's this wonderful symbiotic relationship and they gave you money - that's nice, right - but you have an opportunity now to roll out services, products, experiment a little bit. >> We do. >> See how it works within the Koch family, if you will, before you take it out further and so you've got this great test lab at your disposal that you didn't have before. >> And like Infor, Koch is a private company, so we don't feel the same pressure to provide quarterly return to shareholders that public companies do. So we're able to invest more of our revenue in development and R and D in ensuring that our products are going to deliver the best experience and the best functionality for our customers. >> Well, to me, the key for Infor - a key - is you've got a large install base and you're trying to get that install base to come to a more modern, SAS-like, cloud-like platform. To do that, you got to be relevant. So, the stuff like Coleman, the burst acquisition, your micro-verticals - those are all highly relevant. You know, your ability eliminate custom mods because you go that last mile. Highly relevant to companies that have to place a bet. Now, when they have to move to this new world, you know, others are going to try to grab them, so you got to hang on to them. To me, relevance, and showing a road map, and showing an investment, and things like R and D, is critical - your thoughts? >> I agree with you, I think that's the reason that we're seeing those large global system integrators partner with Infor now and develop practices that Accenture and Deloitte, Grant Thornton, and Capgemini, that will implement Infor software at their customers. They're having the demand from the customers that they're working with, including up to the largest of enterprises, for Infor software, just simply because we are able to automate processes and help them get to a level of automation that will let them compete in the digital era. There are companies all over are fearing that they're going to be disrupted by a digital, native competitor or a digitally enabled competitor. And we're looking to help Infor customers become digitally enabled themselves and to be that disruptive competitor in their field. >> Well, Dan, we appreciate the time >> Thank you very much. >> Good seeing you, thanks for having us here. >> Thanks for coming back again. >> Overlooking the show floor, got a great seat - >> Yeah, a lot of activity down there. >> And, uh, good luck with the rest of the show. >> Thank you very much. >> Dan Barnhardt, from Infor back with more. Live on the Cube here from Washington DC at Inforum '18. (bright, electric music)
SUMMARY :
Brought to you by Infor. It's now a pleasure to welcome Vice President Good to see you again. because it's so nice. But about coming to Washington. And it's important to be in a city where Of reaching the compliance goal. and the utmost security for customers and we're You as an ISV, you don't have to worry about all that stuff. and functionality that makes a difference for our customers. It also made the point that when we were competitors are starting to come after us this is the place to be. Um, other hard news that you guys had this week - so that they can give better care to their patients We heard on the intro to the keynotes today, He's got the smooth, mellifluous voice. to fetch information and deliver not only the information Now a lot of people like to talk about how - a lot of people to interact with technology at work. that came out of the keynote this morning - anymore, I just ask Alexa to do it, but we But talk about that from the thirty thousand and talent management, and align that to the is it's going to be infused in applications. And Infor has access to data that very few companies have - so much attention paid to HCM as a key part and more efficiently for the customer. Is that right, you know, do you feel like you guys that let you make more intelligent decisions, that that's proving to be correct in the Your strategy has seemed to be working large deals that they've helped to catalyze, infusion of cash from the investment. really struck me listening to the keynote was that - and so you've got this great test lab and the best functionality for our customers. Well, to me, the key for Infor - a key - that they're going to be disrupted Live on the Cube here from Washington DC
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Show Wrap with Dan Barnhardt - Inforum2017 - #Inforum2017 - #theCUBE
>> Narrator: Live from the Javits Center in New York City. It's the Cube, covering the Inforum 2017. Brought to you by Infor. >> We are wrapping up the Cube's day two coverage of conference here in New York City at Inforum. My name is Rebecca Knight, along with my cohost Dave Vellante. We're joined by Dan Barnhardt. He is the Infor Vice President of Communications. Thanks so much for joining us. >> Yes, thank you for having me. Thank you for being here two days in a row. >> It's been a lot of fun. We've had a great time. So yeah, congratulations, it's been a hugely successful conference, a lot of buzz. Recap it for us, what's been most exciting for you? >> Sure, this was our second year having a forum in New York, which is our home town. I think it was a more exciting conference than last year. We unveiled some incredible development updates, led by Coleman, our AI offering, which is an incredible announcement for us, as well as Networked CloudSuites, which takes the functionality from our GT Nexus commerce network, and bakes it into our CloudSuites, the mission critical industry CloudSuites, that we offer on the Amazon Web Services cloud. Those were really exciting developments, as well as some other announcements we made with regard to product. And then, in addition to product, we had a lot of customer momentum that we shared. Last year, we had customers like Whole Foods and Travis Perkins up here. We continued the momentum with big enterprise customers making big bets on Infor, led by Koch Industries who invested more than two billion dollars this year at Infor, and are now modernizing their human resources and their financial operations with Infor CloudSuites. Moving to the cloud HR for 130,000 employees at Koch Industries which is an incredible achievement for the product, and for cloud HR. And, that's very exciting, as well as other companies like FootLocker, which were recognized with the Innovation Award for our Progress Makers Award. They're using talent science, data science to power their employees, not to power their employees, but to drive their employees towards greater productivity and greater happiness, because they've got the right people in the right fit for FootLocker, that's very exciting. And, of course, Bank of America, our Customer of the Year, which uses our HR solutions for their workforce, which obviously is exceptionally large. >> Yes, there was a great ceremony this morning, with a lot of recognition. So, let's talk a little bit more about Coleman, this was the big product announcement, really the first product in AI for Infor. Tell us a little bit about the building blocks. >> For certain. We have a couple of AI offerings now, like predictive hotel pricing, predictive demand and assortment planning in retail, but we have been building towards Coleman and what we consider the age of networked intelligence for multiple years. Since we architected Infor CloudSuite to run mission critical ERP in the cloud, we developed the capability of having data, mission critical data that really runs a business, your manufacturing, finance, distribution core functions, in the cloud on AWS, which gives us hyper-scale compute power to crunch incredible data. So, that really became possible once we moved CloudSuite in 2014. And then in 2015, we acquired GT Nexus, which is a commerce network that unites, that brings in the 80 percent of enterprise data that lies outside the four walls, among suppliers, and logistics providers, and banks. That unified that into the CloudSuite and brought that data in, and we're able to crunch that using the compute power of AWS. And then last year at Inforum, we announced the acquisition of Predictix, which is a predictive solutions for retail. And when building those, Predictix was making such groundbreaking development in the area of machine learning that they spun off a separate group called Logicblox, just to focus on machine learning. And Inforum vested heavily, we didn't talk a lot about Logicblox, but that was going to deliver a lot of the capabilities along with Amazon's developments with Lex and Alexa to enable Coleman to come to reality. So we were able then to acquire Birst. Birst is a BI program that takes, and harmonizes, the data that comes across CloudSuite and GT Nexus in a digestible form that with the machine learning power from Logicblox can power Coleman. So now we have AI that's pervasive underneath the application, making decisions, recommending advice so that people can maximize their potential at work, not have to do more menial tasks like search and gather, which McKenzie has shown can take 20 percent of your work week just looking for the information and gathering the information to make decisions. Now, you can say Coleman get me this information, and Coleman is able to return that information to you instantly, and let you make decisions, which is very, very exciting breakthrough. >> So there's a lot there. When you and I talked prior to the show, I was kind of looking for okay, what's going to be new and different, and one of the things you said was we're really going to have a focus on innovation. So, in previous Inforums it's really been about, to me anyway, we do a lot of really hard work. We're hearing a lot about acquisitions, certainly AI and Coleman, how those acquisitions come together with your, you know, what Duncan Angove calls the layer cake, you know the wedding cake stack, the strategy stack, I call it. So do you feel like you've achieved those objectives of messaging that innovation, and what's the reaction then from the customer base? >> Without a doubt. I wouldn't characterize anything that we said last year as not innovative, we announced H&L Digital, our digital transformation arm which is doing some incredible custom projects, like for the Brooklyn Nets, essentially money balling the NBA. Look forward to seeing that in next season a little bit, and then more in the season to come. Some big projects with Travis Perkins and with some other customers, care dot com, that were mentioned. But this year we're unveiling Coleman, which takes a lot of pieces, as Duncan said sort of the wedding cake, and puts them together. This has been a development for years. And now we're able to unveil it, and we've chosen to name it Coleman in honor of Katherine Coleman Johnson, one of the ladies whose life was told in the movie Hidden Figures, and she was a pioneer African-American woman in Stem, which is an important cause for us. You know, Infor years ago when we were in New Orleans unveiled the Infor Education Alliance program so that we can invest in increasing Stem education among young people, all young people with a particular focus on minorities and women to increase the ranks of underrepresented communities in the technology industry. So this, Coleman, not only pays honor to Katherine Johnson the person, but also to her mission to increase the number of people that are choosing careers in Stem, which as we have shown is the future of work for human beings. >> So talk a little bit more about Infor's commitment to increasing number to increasing, not only Stem education, but as you said increasing the number of women and minorities who go into Stem careers. >> Certainly. We, you know Pam Murphy who is our chief operating officer, this has been an incredibly important cause to her as well as Charles Phillips our CEO. We launched the Women's Infor Network, WIN, several years ago and that's had some incredible results in helping to increase the number of women at Infor. Many years ago, I think it was Google that first released their diversity report, and it drew a lot of attention to how many women and how many minorities are in technology. And they got a lot of heat, because it was about 30, 35 percent of their workforce was female, and then as other companies started rolling out their diversity report, it was a consistent number between 30 to 35 percent, and what we identified from that was not that women are not getting the jobs, it's that there aren't as many women pursuing careers in this type of field. >> Rebecca: Pipeline. >> Yes. So in order to do that, we need to provide an environment that nurtures some of the specific needs that women have, and that we're promoting education. So we formed the WIN program to do that first task, and this year on International Women's Day in early March, we were able to show some of the results that came from that, particularly in senior positions, SVP, VP, and director level positions at Infor. Some have risen 60 percent the number of women in those roles since we launched the Women's Infor Network just a couple of years ago. And then we launched the Education Alliance Program. We partnered with institutions, like CUNY the City University of New York, the New York Urban League, and universities now across the globe, we've got them in India, in Thailand and China, in South Korea to help increase the number of people who are pursuing careers in Stem. We've also sponsored PBS series and Girls Who Code, we have a hack-athon going on here at Inforum with a bunch of young people who are building, sort of, add-on apps and widgets that go to company Infor. We're investing a lot in the growth of Stem education, and the next generation. >> And by the way, those numbers that you mentioned for Google and others at around 30, 34 percent, that's much better than the industry average. They're doing quote, unquote well and still far below the 50 percent which is what you would think, you know, based on population it would be. So mainly the average is around, or the actual number's around 17 percent in the technology business, and then the other thing I would add is Amazon, I believe, was pretty forthcoming about its compensation, you know. >> Salesforce really started it, Marc Benioff. >> And they got a lot of heat for it, but it's transparency is really the starting point, right? >> It was clear really early for companies like Salesforce, and Amazon, and Google, and Infor that this was not something that we needed to create talking points about, we were going to need to effect real change. And that was going to take investment and time, and thankfully with leadership like Charles Phillips, our CEO, and Marc Benioff were making investments to help make sure that the next generation of every human, but particularly women and minorities that are underrepresented right now in technology, have those skills that will be needed in the years to come. >> Right, you have to start with a benchmark and then know where you're moving from. >> Absolutely, just like if you're starting a project to transform your business, where do you want to go and what are the steps that are going to help you get there? >> Speaking of transforming your business, this is another big trend, is digital transformation. So now that we are at nearing the end of day two of this conference, what are you hearing from customers about this jaunting, sometimes painful process that they must endure, but really they must endure it in order to stay alive and to thrive? >> Without a doubt. A disruption is happening in every industry that we're seeing, and customers across all of the industries that Infor serves, like manufacturing, healthcare, retail, distribution, they are thinking about how do we survive in the new economy, when everything is digital, when every company needs to be a technology company. And we are working with our customers to help first modernize their systems. You can't be held back by old technology, you need to move to the cloud to get the flexibility and the agility that can adapt to changing business conditions and disruptions. No longer do you have years to adapt to things, they're happening overnight, you must have flexible solutions to do that. So, we have a lot of customers. We just had a panel with Travis Perkins, and with Pilot Flying J, who was on the Cube earlier, talking about how their, and Cook Industries our primary investor now, talking about how they're re-architecting their IT infrastructure to give them that agility so they can start thinking about what sort of projects could open up new streams of revenue. How could we, you know, do something else that we never thought of, but now we have the capability to do digitally that could be the future of our business? And it's really exciting to have all the CIOs, and SVPs of technology, VPs of technology, that are here at Inforum talking about what they're doing, and how they're imagining their business. It's really incredible to get a peek at what they're doing. >> You know, we were talking to Debbie earlier. One of the interesting things that I, my takeaway is on the digital transformation, is you know, we always say digital is data and then what we talked about was the ability to traverse industry value change, not just vertically but horizontally. Amazon buying Whole Foods is a perfect example, Amazon's a content company, Apple's getting into financial services. I wonder if you could comment on your thoughts on because you're so deep into micro-verticals, and what Debbie said was well I gave a consumer package good example to a process manufacturing company. And they were like what are you talking about, and she said look, let me connect the dots and the light bulbs went off. And they said wow, we could take that CPG example and apply it, so I wonder when we talk about digital transformation, if you see or can foresee your advantage in micro-verticals as translating across those verticals. >> Without a doubt. We talk about it as adjacent innovation. And Charles points back to an example, way back from the creation of the niche in glass, and how that led to additional businesses and industries like eyeglasses and fire preparedness, and we look at it that way for certain. We dive very deep into key industries, but when we look at them holistically across and we say oh, this is happening within the retail industry, we can identify key functionality that might change the industry of disruption, not disruption, distribution. Might disrupt the distribution industry, and we can apply the lessons learned by having that industry specialization into other industries and help them realize a potential that they weren't aware of before, because we uncovered it in one place. That's happening an awful lot with what we do with retail and assortment planning and healthcare. We run 70 percent of the large hospitals in the US, and we're learning a lot from retail and how we might help hospitals move more quickly. When you are managing life and death situations, if you are planning assortment or inventory for those key supplies within a hospital, and you can make even small adjustments that can have huge impact on patient care, so that's one of the benefits of our industry-first strategy, and the adjacent innovation that we cultivate there. >> I know we're not even finished with Inforum 2017, but we must look ahead to 2018. Talk a little bit about what your goals for next year's conference are. >> For sure. You're correct, we're not finished yet with Inforum. I know everyone here is really excited about Bruno Mars who's entertaining tonight, but we are looking forward to next year's conference as well, we're already talking about some of the innovative things that we'll announce, and the customer journeys that are beginning now, which we'd like to unveil there. We are going to be moving the conference from New York, we're going to move to Washington DC in late-September, September 24th to 27th in Washington DC, which we're very excited about to let our customers, they come back every year to learn more. We had seven thousand people attending this year, we want to give them a little bit of a variety, while still making sure that they can reach, you know, with one stop from Europe and from Asia, cause customers are traveling from all over the world, but we're very excited to see the growth that would be shared. This year, for instance, if you look at the sponsors, we had our primary SI partner Avaap was platinum partner last year. In addition to Avaap this year, we were joined by Accenture, and Deloitte, Capgemini, Grant Thorton, all of whom have built Infor practices over the last 12 months because there's so much momentum over our solutions that that is a revenue opportunity for them that they want to take advantage of. >> And the momentum is just going to keep on going next year in September. So I'll see you in September. >> Yeah, thank you very much. I appreciate you guys being here with us for the third year, second year in a row in New York. >> Indeed, thank you. I'm Rebecca Knight for Dave Vellante, we will have more from Inforum 2017 in a bit.
SUMMARY :
Brought to you by Infor. He is the Infor Vice President of Communications. Yes, thank you for having me. It's been a lot of fun. We continued the momentum with big enterprise really the first product in AI for Infor. a lot of the capabilities along with and different, and one of the things you said program so that we can invest in increasing increasing the number of women and minorities and it drew a lot of attention to how many women So in order to do that, we need to and still far below the 50 percent that this was not something that we and then know where you're moving from. So now that we are at nearing the end that could be the future of our business? and she said look, let me connect the dots and how that led to additional businesses but we must look ahead to 2018. at the sponsors, we had our primary SI partner Avaap And the momentum is just going to for the third year, second year in a row in New York. we will have more from Inforum 2017 in a bit.
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