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Kevin Miller, AWS | Modernize, unify, and innovate with data | AWS Storage Day 2022


 

(upbeat music) >> We're here on theCube covering AWS Storage Day 2022. Kevin Miller joins us. He's the vice president and general manager of Amazon S3. Hello, Kevin, good to see you again. >> Hey Dave, it's great to see you as always. >> It seems like just yesterday we were celebrating the 15th anniversary of S3, and of course the launch of the modern public cloud, which started there. You know, when you think back Kevin, over the past year, what are some of the trends that you're seeing and hearing from customers? What do they want to see AWS focus more on? What's the direction that you're setting? >> Yeah, well Dave, really I think there's probably three trends that we're seeing really pop this year. I think one just given the kind of macroeconomic situation right now is cost optimization. That's not a surprise. Everyone's just taking a closer look at what they're using, and where they might be able to pair back. And you know, I think that's a place that obviously S3 has a long history of helping customers save money. Whether it's through our new storage classes, things like our Glacier Instant Retrieval, storage class that we launched to reinvent last year. Or things like our S3 storage lens capability to really dig in and help customers identify where their costs are are being spent. But so certainly every, you know, a lot of customers are focused on that right now, and for obvious reasons. I think the second thing that we're seeing is, just a real focus on simplicity. And it kind of goes hand in hand with cost optimization, because what a lot of customers are looking for is, how do I take the staff that I have, and do more this year. Right, continue to innovate, continue to bring new applications or top line generating revenue applications to the market, but not have to add a lot of extra headcount to do that. And so, what they're looking for is management and simplicity. How do I have all of this IT infrastructure, and not have to have people spending a lot of their time going into kind of routine maintenance and operations. And so that's an area that we're spending a lot of time. We think we have a lot of capability today, but looking at ways that we can continue to simplify, make it easier for customers to manage their infrastructure. Things like our S3 intelligent tiering storage class, which just automatically gives cost savings for data that's not routinely accessed. And so that's a big focus for us this year as well. And then I think the last and probably third thing I would highlight is an emerging theme or it's been a theme, but really continuing to increase in volume, is all around sustainability. And you know, our customers are looking for us to give them the data and the assurances for them, for their own reports and their own understanding of how sustainable is my infrastructure. And so within AWS, of course, you know we're on a path towards operating with 100% renewable energy by 2025. As well as helping the overall Amazon goal of achieving net zero carbon by 2040. So those are some big lofty goals. We've been giving customers greater insights with our carbon footprint tool. And we think that, you know the cloud continues to be just a great place to run and reduce customer's carbon footprint for the similar you know, storage capacity or similar compute capacity. But that's just going to continue to be a trend and a theme that we're looking at ways that we can continue to help customers do more to aggressively drive down their carbon footprint. >> I mean, it makes sense. It's like you're partnering up with the cloud, you know, you did same thing on security, you know, there's that shared responsibility model, same thing now with ESG. And on the macro it's interesting Kevin, this is the first time I can remember where, you know it used to be, if there's a downturn it's cost optimization, you go to simplicity. But at the same time with digital, you know, the rush to digital, people still are thinking about, okay how do I invest in the future? So but let's focus on cost for a moment then we'll come back to sort of the data value. Can you tell us how AWS helps customers save on storage, you know, beyond just the price per terabyte actions that you could take. I mean I love that, you guys should keep doing that. >> Absolutely. >> But what other knobs are you turning? >> Yeah, right and we've had obviously something like 15 cost reductions or price reductions over the years, and we're just going to continue to use that lever where we can, but it's things like the launch of our Glacier Instant Retrieval storage class that we did last year at Reinvent, where that's now you know, 4/10ths of a cent per gigabyte month. For data that customers access pretty infrequently maybe a few times a year, but they can now access that data immediately and just pay a small retrieval fee when they access that data. And so that's an example of a new capability that reduces customer's total cost of ownership, but is not just a straight up price reduction. I mentioned S3 Intelligent-Tiering, that's another case where, you know, when we launch Glacier Instant Retrieval, we integrated that with Intelligent-Tiering as well. So we have the archive instant access tier within Intelligent-Tiering. And so now data that's not accessed for 90 days is just automatically put into AIA and and then results in a reduced storage cost to customers. So again, leaning into this idea that customers are telling us, "Just do, you know what should be done "for my data to help me reduce cost, can you just do it, "and sort of give me the right defaults." And that's what we're trying to do with things like Intelligent-Tiering. We've also, you know, outside of the S3 part of our portfolio, we've been adding similar kinds of capabilities within some of our file services. So things like our, you know elastic file service launched a one zone storage class as well as an intelligent tiering capability to just automatically help customers save money. I think in some cases up to 92% on their their EFS storage costs with this automatic intelligent tiering capability. And then the last thing I would say is that we also are just continuing to help customers in other ways, like I said, our storage lens is a great way for customers to really dig in and figure out. 'Cause you know, often customers will find that they may have, you know, certain data sets that someone's forgotten about or, they're capturing more data than they expected perhaps in a logging application or something that ends up generating a lot more data than they expected. And so storage lens helps them really zoom in very quickly on, you know this is the data, here's how frequently it's being accessed and then they can make decisions about use that data I keep, how long do I keep it? Maybe that's good candidates to move down into one of our very cold storage classes like Glacier Deep Archive, where they they still have the data, but they don't expect to need to actively retrieve it on a regular basis. >> SDL bromide, if you can measure it, you can manage it. So if I can see it, visualize it, that I can take actions. When you think about S3- >> That's right. it's always been great for archival workloads but you made some updates to Glacier that changed the way that we maybe think about archive data. Can you talk about those changes specifically, what it means for how customers should leverage AWS services going forward? >> Yeah, and actually, you know, Glacier's coming up on its 10 year anniversary in August, so we're pretty excited about that. And you know, but there's just been a real increase in the pace of innovation, I think over the last three or four years there. So we launched the Glacier Deep Archive capability in 2019, 2018, I guess it was. And then we launched Glacier Instant Retrieval of course last year. So really what we're seeing is we now have three storage classes that cover are part of the Glacier family. So everything from millisecond retrieval for that data, that needs to be accessed quickly when it is accessed, but isn't being accessed, you know, regularly. So maybe a few times a year. And there's a lot of use cases that we're seeing really quickly emerge for that. Everything from, you know, user generated content like photos and videos, to big broadcaster archives and particularly in media and entertainment segment. Seeing a lot of interest in Glaciers Instant Retrieval because that data is pretty cold on a regular basis. But when they want to access it, they want a huge amount of data, petabytes of data potentially back within seconds, and that's the capability we can provide with Glacier Instant Retrieval. And then on the other end of the spectrum, with Glacier Deep Archive, again we have customers that have huge archives of data that they be looking to have that 3-AZ durability that we provide with Glacier, and make sure that data is protected. But really, you know expect to access it once a year if ever. Now it could be a backup copy of data or secondary or tertiary copy of data, could be data that they just don't have an active use for it. And I think that's one of the things we're starting to see grow a lot, is customers that have shared data sets where they may not need that data right now but they do want to keep it because as they think about, again these like new applications that can drive top line growth, they're finding that they may go back to that data six months or nine months from now and start to really actively use it. So if they want that option value to keep that data so they can use it down the road, Glacier Deep Archive, or Glacier Flexible Retrieval, which is kind of our storage class right in the middle of the road. Those are great options for customers to keep the data, keep it safe and secure, but then have it, you know pretty accessible when they're ready to get it back. >> Got it, thank you for that. So, okay, so customers have choices. I want to get into some of the competitive differentiators. And of course we were talking earlier about cost optimization, which is obviously an important topic given the macro environment you know, but there's more. And so help us understand what's different about AWS in terms of helping customers get value from their data, cost reduction as a component of value, part of the TCO, for sure. But just beyond being a cloud bit bucket, you know just a storage container in the cloud, what are some of the differentiators that you can talk to? >> Yeah, well Dave, I mean, I think that when it comes to value, I think there's tremendous benefits in AWS, well beyond just cost reduction. I think, you know, part of it is S3 now has built, I think, an earned reputation for being resilient, for storing, you know, at massive scale giving customers that confidence that they will be able to scale up. You know, we store more than 200 trillion objects. We regularly peak at over 100 million requests per second. So customers can build on S3 and Glacier with the confidence that we're going to be there to help their applications grow and scale over time. And then I think that in all of the applications both first party and third party, the customers can use, and services that they can use to build modern applications is an incredible benefit. So whether it's all of our serverless offerings, things like Lambda or containers and everything we have to manage that. Or whether it's the deep analytics and machine learning capabilities we have to help really extract, you know value and insight from data in near real time. You know, we're just seeing an incredible number of customers build those kinds of applications where they're processing data and feeding their results right back into their business right away. So I'm just going to briefly mention a couple, like, you know one example is ADP that really helps their customers measure, compare and sort of analyze their workforce. They have a couple petabytes of data, something like 25 billion individual data points and they're just processing that data continuously through their analytics and machine learning applications to then again, give those insights back to their customers. Another good example is AstraZeneca. You know, they are processing petabytes and petabytes of genomic sequencing data. And they have a goal to analyze 2 million genomes over the next four years. And so they're just really scaling up on AWS, both from a pure storage point of view, but more importantly, from all of the compute and analytics capability on top that is really critical to achieving that goal. And then, you know, beyond the first party services we have as I mentioned, it's really our third party, right? The AWS partner network provides customers an incredible range of choice in off the shelf applications that they can quickly provision and make use of the data to drive those business insights. And I think today the APN has something like 100,000 partners over in 150 countries. And we specifically have a storage competency partner where customers can go to get those applications that directly work, you know, on top of their data. And really, like I said, drive some of that insight. So, you know, I think it's that overall benefit of being able to really do a lot more with their data than just have it sit idle. You know, that's where I think we see a lot of customers interested in driving additional value. >> I'm glad you mentioned the ecosystem, and I'm glad you mentioned the storage competency as well. So there are other storage partners that you have, even though you're a head of a big storage division. And then I think there's some other under the cover things too. I've recently wrote, actually have written about this a lot. Things like nitro and rethinking virtualization and how to do, you know offloads. The security that comes, you know fundamentally as part of the platform is, I think architecturally is something that leads the way in the industry for sure. So there's a lot we could unpack, but you've fundamentally changed the storage market over the last 16 years. And again, I've written about this extensively. We used to think about storage in blocks or you got, you know, somebody who's really good in files, there were companies that dominated each space with legacy on-prem storage. You know, when you think about object storage Kevin, it was a niche, right? It was something used for archival, it was known for its simple, get put syntax, great for cheap and deep storage, and S3 changed that. Why do you think that's happened and S3 has evolved, the object has evolved the way it has, and what's the future hold for S3? >> Yeah I mean, you know, Dave, I think that probably the biggest overall trend there is that customers are looking to build cloud native applications. Where as much of that application is managed as they can have. They don't want to have to spend time managing the underlying infrastructure, the compute and storage and everything that goes around it. And so a fully managed service like S3, where there's no provisioning storage capacity, there's, you know we provide the resiliency and the durability that just really resonates with customers. And I think that increasingly, customers are seeing that they want to innovate across the entire range of business. So it's not about a central IT team anymore, it's about engineers that are embedded within lines of business, innovating around what is critical to achieve their business results. So, you know, if they're in a manufacturing segment, how can we pull data from sensors and other instrumentation off of our equipment and then make better decisions about when we need to do predictive maintenance, how quickly we can run our manufacturing line, looking for inefficiencies. And so we've developed around our managed offerings like S3, we've just developed, you know, customers who are investing and executing on plans and you know transformations. That really give them, you know put digital technology directly into the line of business that they're looking for. And I think that trend is just going to continue. People sometimes ask me, well "I mean, 16 years, you know, isn't S3 done?" And I would say, "By no stretcher are we done." We have plenty of feedback from customers on ways that we can continue to simplify, reduce the kinds of things they need to do, when they're looking for example and rolling out new security policies and parameters across their entire organization. So raising the bar there, finding, you know, raising the bar on how they can efficiently manage their storage and reduce costs. So I think we have plenty of innovation ahead of us to continue to help customers provide that fully managed capability. >> Yeah I often say Kevin, the next 10 years ain't going to be like the last in cloud. So I really thank you for coming on theCube and sharing your insights, really appreciate it. >> Absolutely Dave, thanks for having me. >> You're welcome. Okay keep it right there for more coverage of AWS Storage Day 2022 in theCube. (calm bright music)

Published Date : Aug 10 2022

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Hello, Kevin, good to see you again. to see you as always. and of course the launch And we think that, you know that you could take. that they may have, you When you think about S3- Glacier that changed the way And you know, but there's that you can talk to? And then, you know, beyond the and how to do, you know offloads. and you know transformations. So I really thank you of AWS Storage Day 2022 in theCube.

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Justin Murrill, AMD & John Frey, HPE | HPE Discover 2022


 

>> Announcer: theCUBE presents HPE Discover 2022. Brought to you by HPE. >> Okay, we're back here at HPE Discover 2022, theCUBE's continuous coverage. This is day two, Dave Vellante with John Furrier. John Frey's here. He is the chief technologist for sustainable transformation at Hewlett Packard Enterprise and Justin Murrill who's the director of corporate responsibility for AMD. Guys, welcome to theCUBE. Good to see you. >> Thank you. >> Thank you. It's great to be here. >> So again, I remember the days where, you know, CIOs didn't really care about the power budget. They didn't pay the power budget. You had, you know, facilities over here, IT over here and they didn't talk to each other. That's changed. Why is there so much discussion around sustainable IT today? >> It's exciting to see how much it's up leveled, as you say. I think there are a couple different trends happening but mainly, you know, the IT teams and IT leaders that are making decisions are seeing to your point how their decisions are affecting enterprise level, greenhouse gas emission reduction goals. So that connection is becoming very clear. Everything from the server processor to beyond it, those decisions have a key role. And importantly we're seeing, you know, 60% of the Fortune 500 now have climate or energy efficiency related goals. So there's a perfect storm of sorts happening where more companies setting goals, IT decision makers looking particularly at the data center because as the computational heart of an organization, it has a wealth of opportunity from an energy and a mission savings perspective. >> I'm surprised it's only 60%. I mean, that number really shocked me. So it's got to be a 100% within the next couple of years here. I would think, I mean, it's not trivial, right? You've got responsibilities in terms of reporting and you can't just mail it in, right? >> Yeah, absolutely. So there's a lot more disclosure happening but the goal setting is really upleveling as well. >> And the metrics involved too. Can you just scope the scale and challenge of like getting the right metrics, not when you have the goals. Does that factor in, how do you see there? What's your commentary on that? >> Yeah, I think there's, the aperture is continuing to open as metrics go, so to speak. So from an operations perspective, companies are reporting on what's referred to as scope one and scope two. And scope two is the big one from electricity, right? And then scope three is everything else. That's the supply chain and the outside of that. So a lot of implications there as well from IT decision making. >> Is there a business case for sustainable IT? I mean, you're probably not going to lower the power budget, right? But is it just, hey, it's the right thing to do. We have to do it, it's good for the brand. It'll allow us to attract people or is there a a more of a rich business case? >> So there really is a business case even just within inside the data center walls, for example. There's inefficiencies that are inherent in many of these data centers. There's really low utilization levels as well. And by reducing over provisioning and increasing utilization, there's real money to be saved in terms of equipment costs, maintenance agreement costs, software licensing costs. So actually the power consumption and the environmental piece is an added benefit but it's not the main reason. So we actually had IDC do a survey for us last year and we asked IT executives, 500 senior IT executives, were you implementing sustainable IT programs and why? My guess initially was about 40% of them would say yes. Actually the number was 96% of them. And when we asked them why they fell into three categories. The digital leaders, those that are the early adopters moving the quickest. They said we do it to attract and retain institutional investors. They've been hearing from their boards. They've been hearing from their investor relations teams and investors are starting to ask and even in a couple cases board seats are becoming contentious based on the environmental perspective of the person being nominated. This digital mainstream, the folks in the middle about 80% of the total pie, they're doing it to attract and retain customers because customers are asking them about their sustainable IT programs. If they're a non-manufacturing customer, their data center consumption is probably the largest part of their company. It's also by the way usually the most expensive real estate the company owns. So customers are asking and customers are not only asking, do you have basic programs in place? But they're asking, what are your goals to Justin's point? The customers are starting to realize that carbon goals have been vaguely defined historically. So they're asking for specificity, they're asking for transparency and by the way the science-based target initiative recently released their requirements for net zero science-based targets. And that requires significant reduction to your point before you start considering renewable energy in that balance. The third reason those digital followers, that slowest group or folks that are in industries that move the slowest, they said they were doing this to attract and retain employees. Because they recognize the data scientists, the computer science, computer engineering students that they're trying to attract want to work at a company where they can see how what they do directly contributes to purpose. And they vote with their feet. If they come on and they can't make that connection pretty quickly or if they spend a lot of their time chasing down inefficiencies in a technology infrastructure, they're not going to stay there very long. >> I mean, the mission-driven organization is definitely an employee factor. People are interested in that. The work for company is responsible, doing the right thing but that business case is interesting because I think there's recognition now more than ever before. You think you're right on. It used to be kind of like mailed it in before. Okay, we're doing some stuff. Now it's like, we all have to do it. And it's a board issue. It's a financing issue. It might be a filing issue as you guys mentioned. So that's all great. So I got to ask how you guys specifically are working together, AMD and HPE. What are you guys doing to make it more efficient? And then I'll see with Cloud and Cloud scale, there's more servers being shipped now than ever before. And more devices at the edge. What are you guys doing together specifically? >> Yeah, we've been working together, AMD and HPE on advancing sustainability for many years. I've had the opportunity to working directly with John for many years and I've learned a lot from him and your team. It's fantastic to see all the developments here. I mean, so most recently the top 500 and the green 500 list of supercomputers came out. And at the top of that list is AMD HPE systems. And it shows kind of the pinnacle of what can be possible for other data centers looking to modernize and scale. So the number one system, the fastest system in the world and the most energy efficient system in the world, the Frontier supercomputer has AMD HPE technology in it. And it just passed the exit scale barrier. I mean, I'm still just blown away by this. A billion, billion calculations per second. It's just amazing. And the research is doing around clean energy, alternative energy sources, scientific research is really exciting. So there's that. The other system that really jumps out is the LUMI system, the number three system because it's a 100% powered by renewable energy. So not only that, it takes the heat and it channels it to a nearby town and covers 20% of that town's heating needs thereby avoiding 12,400 metric tons of carbon emissions. So this system is carbon negative, right? And you just go down the list. I mean, AMD is in the top eight out of 10 most green... >> Rewind that second. So you have the heat and the power shifting to a town? >> Yes, the LUMI supercomputer has the heat from the system to an nearby town. It's like a closed loop, the idea of circular economy but with energy. And it takes that waste and it makes it an input, a resource. >> But this is the kind of innovation that's going on, right? This is the scale, this is where scale and efficiency kind of come together. That's huge. Where's that going to go? What's your perspective on where that goes next because that's a blueprint that could be replicated. >> You bet. So I think we're going to continue to see overall power consumption go up at the system level. But performance per wat is climbing much more dramatically. So I think that's going to continue to scale. It's going to require a new cooling technology. So direct liquid cooling is becoming more and more in use and customers really interested in that. There's shifting from industry standard architectures to lower end high performance computer architectures to get direct liquid cooling, higher core processors and get the performance they want in a smaller footprint. And at the same time, they're really thinking about how do we operate the infrastructure as a system not as individual piece parts. And one of the things that Frontier and LUMI do so well is they were designed from the start as a system, not as piece parts making up the system. So I think that happens. The other thing that's really critical is no one company is going to solve these challenges ourself. So one of the things I love about our partnership with AMD is we look at each other's sustainability goals before we launch 'em. We say, well, how can we help? One of AMD's goals that I'll let Justin talk about came about because HPE at the time of separation laid a really aggressive product, energy efficiency goal out, said but we're not sure how we're going to make this. And AMD said we can help. So that collaboration, we critique each other's programs, we push each other, but we work together. I like to say partnership is leadership in this. >> Well, that's a nuance point. Before you get to that solution there Justin, this system's thinking is really important. You're seeing that now with Cloud. Some of the things that GreenLake and the systems are pointing out, this holistic systems' thinking is applied to partnerships, not just the company. >> Yep. >> This is a really nuanced point but we're seeing that more and more. >> Yeah, absolutely. In fact, Justin mentioned the heat reuse, same way with the national renewable energy lab. They actually did snow removal and building heating with the heat reuse. So if you're designing for example, a liquid cold system from the start, how do you make it a symbiotic relationship? There's more and more interest in co-locating data centers and greenhouses in colder environments for example. Because the principle of the circular economy is nothing is waste. So if you think it's waste or you think it's a byproduct, think about how can that be an input to something else. >> Right, so you might put a data center so you can use ambient cooling or in somewhere in the Columbia River so you can, you know, take advantage of, you know, renewable energy. What are some goals that you guys can share with us? >> So we've got some great momentum and a track record coming off of, going back to 2014, we set a 25 by 20 goal to improve the energy efficiency for our mobile processors and mobile devices, right? So laptops. And we were able to achieve a 31.7x in that timeframe. So which was twice the industry trend to that. And then moving on, we've doubled down on data center and we've set a new goal of a 30x increase in energy efficiency for our server processors and accelerators to really focused on HPC and AI training. So that's a 30x goal over 2020 to 2025 focused on these really important workloads 'cause they're fast growing. We heard yesterday 150 billion devices connected by 2025 generating a lot of data, right? So that's one of the reasons why we focused on that. 'Cause these are demanding workloads. And this represents a 2.5x increase over the historical trend, right? And fundamentally speaking, that's a 97% reduction in energy use per computation in five years. So we're very pleased. We announced an update recently. We're at 6.8x. We're on track for this goal and making great progress and showing how these, you know, solutions at a processor level and an accelerator level can be amplified, taken into HPE technology. >> Generally tech companies, you know, that compete want to rip each other's faces off. And is that the case in this space or do you guys collaborate with your competitors to share best practice? Is that beginning? Is it already there? >> There's much more collaboration in this space. This is one of the safe places I think where collaboration does occur more. >> Yeah. And we've all got to work together. A great example that was in the supply chain. When HPE first set our supply chain expectations for our suppliers around things like worker rights and environment and worker protection from a health and safety perspective. We initially had our code of conduct asked their suppliers to comply with it. Started auditing in event. And we quickly got into the factories and saw they were doing it for our workloads. But if you looked around the factory, they weren't doing in other places. And we took a step back and said, well, wait a minute. Why is that? And they said that vendor doesn't require it. So we took a step back and said let's get the industry together. We share a common supply chain. How do we have a common set of expectations and push them out to our supply chain? How to now do third party audits so the same supplier doesn't get audited by each of the major vendors and then share those audit results. And what we found was that really had a large lever effect of moving the electronic supply chain much more rapidly towards our expectations in all those areas. Well then other industries looked and said, well, wait a minute, if that worked for electronics, it'll probably work broader. And so now, the output of that is what's called the responsible business alliance across many industries taking that same approach. So that's a pre-competitive. We all have the same challenge. In many cases we share a common supply chain. So that's a great example of electronic companies coming together, design standards for things. There's a green grid group at the moment looking at liquid cooling connects. You know, we don't want every vendor to have a different connection point for liquid cooling for example. So how do we standardize that to make our customers have a easier time about looking at the technologies they want from any vendor and having common connection points. >> Right. Okay. So a lot of collaboration. Last question. How much of a difference do you think it can make? In other words, what percent of the blame pie goes to information technology? And I think regardless, you got to do your part. Will it make a dent? >> I think the sector has done a really good job of keeping that increase from going up while exponentially increasing performance. So it's been a really amazing industry effort. And moving forward, I think this is more important than ever, right? And with the slowdown of Moore's law we're seeing more gains that need to come from beyond process architecture to include packaging innovations, to power management, to just the architecture here. So the challenge of mitigating and minimizing energy growth is important. And we believe like with that 30x energy efficiency goal that it is doable but it does take a lot of collaboration and focus. >> That's a great point. I mean, if you didn't pay attention to this, IT could really become a big piece of the pie. Guys thanks so much for coming on theCUBE. Really appreciate. >> People are watching. They're paying attention at all levels. Congratulations. >> Absolutely. >> All right, Dave Vellante, John Furrier and our guests. Don't forget to go to SiliconANGLE.com for all the news. Our YouTube channel, actually go to CUBE.net. You'll get all these videos in our YouTube channel, youtube.com/SiliconANGLE. You can check out everything on demand. Keep it right there. We'll be right back. HPE Discover 2022 from Las Vegas. You're watching theCUBE. (soft music)

Published Date : Jun 29 2022

SUMMARY :

Brought to you by HPE. He is the chief technologist It's great to be here. So again, I remember the days where, Everything from the server So it's got to be a 100% but the goal setting is And the metrics involved too. and the outside of that. the right thing to do. and by the way the science-based So I got to ask how you guys specifically I've had the opportunity to So you have the heat and the has the heat from the system This is the scale, and get the performance they and the systems are pointing out, a really nuanced point but a liquid cold system from the start, or in somewhere in the So that's one of the reasons And is that the case in this space This is one of the safe places And so now, the output of that of the blame pie goes So the challenge of mitigating a big piece of the pie. People are watching. SiliconANGLE.com for all the news.

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Constance Thompson, ACORE & Blair Anderson, AWS | AWS Summit DC 2021


 

>>mhm. Here live in Washington D. C. For two days of wall to wall coverage. I'm john for your host of the cube. Got two great guests here, constant Thompson V. P. Of diversity equity inclusion program at a core american council of renewable energy and Blair Anderson, director of public policy industries at AWS. Thanks for coming on the cube. Thanks for having us. So first of all, big announcement on stage max Peterson, head of public sector announced some big news with a core. Tell us what it >>is. Well we are going to be partnered with amazon to do a supply chain study on how we can best diversify the renewable energy supply chain. So we're actually gonna have baseline data on where we should start to be able to create a program that's going to be a model for the renewable energy industry on how to develop and support the success of black women and bipac owned um firms. So >>this program that you're running accelerate accelerate your programs and membership tell more has it worked? And why the successes having, what is amazon's relationship with it Besides funding? Is there other things you can talk about? >>Yeah. So accelerate wouldn't have been possible if it wasn't for people like Shannon Kellogg with a W. S. Um who about a year ago after the George Floyd murders said, you know, what are we doing as a core? He sits on our board um in this area and we had to say nothing. So um Shannon. And a group of leaders got together and workshop this idea. Let's create a membership program for women and minority owned businesses so that they can be successful in renewable energy. Let's pick a cohort and let's do whether it takes to make them successful. Everything from introducing them to business connects, to mentoring them to even legal services for them. >>Well, yeah, this is like an interesting dynamic. Remember Andy Jassy was on stage when he was the ceo of a W S a year ago, I kind of was preaching, you hate that, I said that word, but preaching to the audience build, build, build, there's an entrepreneurship, public sector vibe going on right now, very entrepreneurial across every industry. I mean, this is a real thing that's going on. >>Yeah, so we're super excited about this opportunity, the work that core has done to lead on this program for the last year, especially with Constance coming in, becoming the leader has kind of been able to take this idea that she mentioned that AWS was kind of a founding member at the genesis of it about a year ago. She's taking this idea that many of these folks put on paper And been able to turn it into a really hard substantive efforts to move it forward. So we've been able to have great conversations with many of these 15 companies that have been brought into the program and start building a relationship with them. I think, as you have seen around a WS like we believe strongly in innovation and creativity. the renewable energy industry is very similarly there is a lot of kind of thinking big and innovative spirit that needs to take place in that space and having the diversity at all levels of these companies is kind of an important component to be able to move that entrepreneurship forward. >>You know, cost is one of the things that we've been reporting on until getting on the cube is right in the wheelhouse of what you're doing is a cultural change happening. And that cultural change with amazon and cloud computing is causing structural changes which are opportunities like radical structural changes. So that means old incumbent, the old guard as you guys call it, this can be replaced not because people hate them because they're inadequate. So you start to see this kind of mindset shift, entrepreneurial, impact oriented I can make a change but actually I can level up pretty quick because the people in charge don't know cloud, I mean I hate to put it bluntly like that, but if you're not on that edge, if you're not not on that wave, your driftwood. >>Yeah. You know it's funny you say that I like to call it, our members are making systemic disruptions to the system in a very equitable way, meaning our members are in communities like Chicago Jackson Tennessee there in the north end of texas, they are in um everywhere and they're in the communities, making these systemic disruptions to the way things happen, the way we talk about renewable energy to the way we deploy solar, they're making those kind of changes. So to your point they're doing it, we have to catch up to them because they're already out there, they're moving their entrepreneurial, >>it's like, it's like there's a class of entrepreneurship and evolving and it's like everyone's got the pedigree, this or that knowledge is knowledge and you can apply it in software, you could be shrink wrapped software you put on the shelves called shelf where no successful inventory, give it back cloud computing. If you're not successful. Like right now it's not working. So if you don't have results, no one bought it, it must not work. So it's easy to identify what's working. Yes, so that eliminates a lot of dogma, a lot of weird blocking. It's true, this is a democratization of >>absolutely, I think you're talking about transparency and transparency is one of the tenets of inclusion. If you're truly doing things to be inclusive, transparent and that's where you see the changes, that's exactly what you're talking >>about data driven. That's one thing I love about this data world data is now part of like how apps are built, it's not like a database, then you go fetch a file data is now transparently available. If you know what to look for it if it's available. So the whole old silo mentality, this is one of the amazon strength blair you guys are doing. So I have to ask how is this translating out in the public policy world because you know, when you can make this kind of change quicker, you're gonna have some wins under your belt. Yeah, you gotta double down on those. I >>think, I think there's a lot of transformation we're talking about in this conversation. You take kind of one of the missions we're talking about here, which is around clean energy and the expansion of clean energy, Aws and Amazon. We have procured 10 gigawatts of renewable power and making us the largest corporate procure globally, to kind of put that in maybe a little bit more approachable context, that's the equivalent of powering 2.5 million homes. Um and there's still farther to go to be able to meet that kind of think big that is happening in the industry right now, you have to have a broad, diverse industry to be able to reach all those communities to be, have kind of all types of different leaders in it, because we need everybody at the table both for the industry, but also for the communities that are being served. >>What does sustainability mean to you? Because this is a core focus, I know the energy things huge, but it's not obvious to some people, but it's getting better. What are the what's the core 10ets behind the sustainability strategy? >>Yeah, no, I think there's a lot of different ways you can take a stab at that for us. It's uh probably most uh out there in the public that people talk about is our climate pledge. This is kind of a um goal that we've set to be uh net zero carbon by 2040 which is 10, 10 years ahead of the paris Climate change within that. There are components of that that are related to electric vehicles, clean energy, renewable energy procurement, carbon offset programs around the world. I think throughout all of that is kind of coming back to, as you said, with sustainability and approaching climate change as a as an issue that needs a comprehensive holistic approach to talk >>about some of the stories and the members that you have because is the recruiting strategy climate change? Or is there another like how do you because renewable energy could be a no brainer, but how to get people excited? Like save the world. What's the what's the what's the, what are people aligning with then? What's their reaction? So, >>You know, it's very simply the way we see with our members, most of our members, 87% of them are in the solar area. Many of them when we talk about sustainability, how can people live their lives in a way where they save money on their energy bills? How can communities understand how they can harness their own renewable energy, make a little money from that, but also live their lives in a very peaceful, sustainable, peaceful, sustainable way. Right, so that's part of it as an example, a couple of examples is that we have um 548 capital is a member company. And keep in mind that these are early startup companies. 5 48 capital is in Chicago and their models started off with we want all homes in our communities and these are places in the hood, some of them um son text works with people, it works with spanish speaking customers solely in texas where they explain to them the benefits of renewable energy. They explain the benefits of a sustainability and what it is. I mean that's so that's kind of what we're looking >>at here is just kind of show up and just kind of telling the truth >>exactly and show them the benefits that they've kind of not been leading on. Actually. The other thing is that this is about economics. So this renewable energy movement that we're going through is about economics. It is a it's our next wave of being able to ensure americans are able to live lives in a in a way that's meaningful economic. >>Well you've got visibility on the unit economics event good energy. There's also a community angle. >>Yes, absolutely. >>About some of those stories around the community response to this idea, wow this actually is gettable. Yeah, we >>solar is one of our members and it's owned by the first female community solar own company out of. She's out of Baltimore but she has a solar farm here in D. C. And what she did was was engaged churches in how can you get involved in this renewable energy movement? How can you save money? How can you create a community around around this work? We sold as an example of that um son text, I have to mention them again. They speak with they work with only spanish speaking customers who had no clue about this and who are now making having their lives live better because of it, >>you know, affecting change is hard now you've got a tailwind with structural change in systemic opportunities there. What are the blockers? What are the blockers right now? Is an awareness, is it participation community? >>I'm sorry, it's your show and I've >>interrupted, you know, >>we talk about entrepreneurs in the space, particularly women and those from bipod communities. The first thing that you'll hear is they'll say we don't have access to capital people. The terms around getting capital to start up are tough and their barriers there's so that's one the second is awareness and that's awareness of introducing them to companies that might want to do business with them. So that's something that's a benefit for a core occurs. Members are all people who touch every renewable energy transaction from the finances to the developers to the to the buyers. So this is what makes it unique. So what we're doing with accelerate is breaking down the barriers of access to capital by introducing them to people who can potentially support their work but also introducing them to companies that can help them be a part of their supply chain, which is why the study that max announced is amazing because we're going to be able to have baseline data on what, what are the demographics of the supply chain in the renewable energy and what can we do about it? And we're gonna scale accelerate to be a model for the industry >>and that's the transparency angle. Get the baseline, understand this is classic Amazonian thinking, get the baseline, raise the bar, >>you can see why you get >>so OK, so a lot of great stories, how do people get involved? Obviously amazon is taking the lead leadership role here. What can people do to get involved? >>So if you want to support the program as amazon is a corn dot org accelerate or Thompson at a core dot org. That's my email address. If you'd like to become a member company and accelerate program will be opening up applications towards the latter part of this year november december again a core dot org slash accelerate >>renewable energy. What's the coolest thing you've seen so far in your programme around neutral energy um, could be story, it could be people story could be tech story. What's the coolest thing you've seen spot there? Yeah, you really did. You >>know, I think we have a company called clear look, that's a member there out of Jackson Tennessee and they're actually working with retailers are renewable energy credits to create, to create renewable energy farms in their area. And I, what I think is so cool is that she's disrupting the way that you go about using renewable energy credits. Clear loop dot org. Look them >>up in the new york times. Had a story. I'm just reading California other areas. We have a high density of electric vehicles, it's training the power grid. So this idea of coming in, come back is what it's not sure yet. It's not, this is kind of where it's going. So okay, what's the cool thing you've seen? >>No, for me, I've just enjoyed kind of, I've enjoyed the journey. I think the moment for me where I could see that this was real and this was going to be a impactful program constants organized. It's called a speed dating, a virtual speed dating for us with about eight different companies and it was fascinating to get on, spend some time being able to interact with eight different companies. Um, who we probably would not have ever had kind of introduction to before in the past either. They didn't know how to get in touch with us. We didn't know how to get in touch with them and it kind of opens your eyes to all the different ways. People are approaching this problem and starts the executives who I had in these colors. You can see their wheels spinning the ideas sparking of oh there's some cool ideas here. There's something new that we could do. We should explore further. Nothing I can announce at the moment but lots of lots of good uh I'm >>sure the baseline max got baseline studies. I'm sure there will be a lot of doubling down opportunities on success or not success because you want to have the data, you know what to work on. Its true cause a great mission. I'm really impressed. Congratulations. Thank you announcement and love the programme. Thank you. Take a minute to give a plug anyone or public >>thanks Shannon Kellogg. Shannon was really behind it. He's a member of our board represents a W. S. And was really behind, we gotta do something. It's got to be unique and it's got to be something intentional. And here we are today I want to give a >>great opportunity. Thanks for coming in, appreciate it. Thank you for having more cube coverage here from Washington D. C. Amazon web services, public Sector summit. An event in person where people are face to face. This is great stuff is the cube right back after this short break. Mhm. Mhm. Mhm

Published Date : Sep 28 2021

SUMMARY :

Thanks for coming on the cube. how to develop and support the success of black women and bipac owned um firms. S. Um who about a year ago after the George Floyd murders said, you know, what are we doing as a core? I kind of was preaching, you hate that, I said that word, but preaching to the audience build, becoming the leader has kind of been able to take this idea that she mentioned that AWS the old guard as you guys call it, this can be replaced not because people So to your point they're doing it, we have to catch up to them because they're already out there, everyone's got the pedigree, this or that knowledge is knowledge and you can apply absolutely, I think you're talking about transparency and transparency is one of the tenets of inclusion. So I have to ask how is this translating out in the public policy world because you know, kind of one of the missions we're talking about here, which is around clean energy and the expansion of clean energy, but it's not obvious to some people, but it's getting better. There are components of that that are related to about some of the stories and the members that you have because is the recruiting strategy climate a couple of examples is that we have um 548 capital is a member company. able to ensure americans are able to live lives in a in a way that's meaningful economic. Well you've got visibility on the unit economics event good energy. About some of those stories around the community response to this idea, wow this actually is gettable. How can you create a community around around this work? What are the blockers right now? the to the buyers. and that's the transparency angle. What can people do to get involved? So if you want to support the program as amazon is a corn dot org accelerate or Thompson What's the coolest thing you've seen so far in your programme around neutral energy um, disrupting the way that you go about using renewable energy credits. So this idea of coming in, come back is what it's not sure yet. We didn't know how to get in touch with them and it Take a minute to give a plug anyone It's got to be unique and it's got to be something intentional. This is great stuff is the cube right back after this short break.

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Shannon Kellog, Amazon & Gregory Wetstone, ACORE & Colleen Pickford, ACORE | AWS re:Invent 2020


 

>>From around the globe, it's the cube with digital coverage of AWS reinvent 2020 sponsored by Intel and AWS. >>We continue our coverage here on the cube of AWS reinvent 2020 I'm John Wallace, glad to be with you here and glad that you've joined us for an important discussion. You know, a lot of companies and many industries are making a very concerted effort toward promoting greater diversity and inclusion within their various workforces. And the renewable energy industry is certainly a big part of that movement. And here to talk about how AWS is supporting that and what the industry itself is doing. I'm proud to and pleased to welcome three guests. We have Shannon Kellogg with us from AWS. He's the vice president of public policy for the Americas. Shannon, thanks for being with us here on the cube. >>You back. Thank you. And great >>Whetstone, who is the president and CEO of the American council on renewable energy. We're going to call it a core from here on out, and also joining us Colleen Pickford, who was the EVP at ACOR, and welcome to both of you. Glad we could have it here on the cube. Glad to be here. John's great. You bet. Absolutely looking forward to this discussion first off, Shannon, let me, let me turn it over to you. I know, uh, AWS had some fairly significant announcements, uh, very recently about renewable and, um, you know, launching that on, around reinvent 2020, if he would take us through that a little bit about that commitment and what exactly that news was all about. >>Well, thank you on, uh, Amazon overall, uh, made a very, uh, significant announcement, uh, last week of 26, uh, renewable energy projects around the world. Uh, so many of those here in the U S but also, uh, many of those, uh, internationally and, um, the announcements, uh, collectively last week, along with what we've already announced previously in renewable energy projects now makes us the largest, uh, corporate, uh, buyer of renewable energy in the world. And so we're really excited about that. Um, this is part of our longterm, uh, efforts, uh, to be a hundred percent renewable, um, in our, uh, uh, footprint around the AWS infrastructure, uh, footprint, uh, but also a part of the broader, uh, commitment that we have at Amazon, including around climate and sustainability. So, uh, we were really super excited about last week from now. >>Yeah. Can you give me an idea of the flavor of the projects? I mean, you're talking about more than two dozen, uh, and as you said there around the world, so I assumed pretty wide variety of impacts and, and of, uh, initiatives as well, but maybe just to give those watching at home and idea of what the scale at this point. >>Well, it's a mix of, uh, solar and wind, uh, projects. Uh, like I said, both in the U S and abroad. Um, we had previously announced, uh, uh, several, um, solar projects in the Commonwealth of Virginia. For example, with last week's announcements, we added more, uh, solar, uh, in Virginia, we had previously, uh, uh, announced, uh, wind projects in Ohio and we added more, uh, wind, uh, and, um, uh, you know, large scale utility scale projects in Ohio. And so we also included other States of course, are in the U S and in countries as well, including, uh, one of the first offshore, uh, projects, uh, offshore wind projects that we've done, uh, with, uh, in this case with, uh, off of the coast of Germany. >>All right, Greg, when you hear about that kind of commitment that AWS is making, uh, in terms of, uh, not only from a geographical standpoint, but from a variety of standpoint, we're talking about when we're talking about solar, um, I mean, what is, what stands out to you with regard to the, the impact of that kind of commitment and that kind of initiative >>Kale it's really impactful. It's such an impressive thing to be able to bring that many new renewable projects that are that big online in a single year, that the total amount of new clean generation is on the order of 4,000 megawatts. It wasn't that long ago. That would be a great year for the renewable sector as a whole in the United States. If you go back 10, 12 years. So the idea that one company is now procuring so much renewable power is phenomenally exciting, and we're just so proud of Amazon and it's big progress toward Amazon. So a hundred percent goal, uh, and really, uh, toward the broader effort to reduce greenhouse gas emissions rapidly enough to stay within shouting distance of what scientists say we need to do in order to protect our planet's climate. >>Right. Great point. Uh, Colleen, I know you made an interesting point recently, you were talking about the accelerated membership program, which is, uh, an initiative that you've just launched, uh, in terms of trying to create greater diversity and equity and inclusion within the renewable energy, uh, workforce, uh, AWS big sponsor of that, um, founding partner. Uh, if you would tell us a little bit more about that program, uh, and, and what you see is what you hope it's near term or short term impact might be. And then maybe the long tail of that, you know, what kind of impact you can have eventually? >>Yeah, absolutely a core like toward like many in our industry, we've been looking at how we can play a role in creating a more equitable and just future. Um, and we were lucky because we have board members who went during our normal boring board meetings, and we're looking at our membership, asked me, they said, what are you doing to bring more diversity into a core membership? And I had to say, not enough, and that's really the Genesis for the accelerate program. And we were really fortunate to have Shannon and Amazon and our other board members work with us to develop a program that will create opportunities for companies that are owned or led by women or people of color to access a core in all of our benefits for two years and create additional resources for them to really grow their businesses in a way that they may not otherwise be able to. >>Yeah. Shannon did point out that you are board members, Colleen just, just mentioned, um, uh, of a core. What is it about this particular initiative that you think that has peaked the AWS entrust? >>This is Colleen said, uh, we were discussing at the board level, you know, ways that we could, um, do more as a or, uh, in this companies in this sector, promote diversity and inclusion. And we were brainstorming one day and came up with this, uh, with this idea, you know, it's, I'm really excited about it because, um, we're basically going out and offering a core membership and other services, uh, to entrepreneurs and small businesses in the sector led by, uh, minorities and, um, uh, women leaders. And this is just a fantastic opportunity to assist companies and organizations that are just getting started, uh, in an encourages innovation and encourages obviously diversity and inclusion. And so we're super excited about this effort. >>Is this, is this something that you can direct toward a company of any specific size? I mean, Shannon just touched on it, small business, um, but is, is this applicable? The, the, the accelerate program is this geared toward just the small businesses, larger >>Turn in Britain. Uh, we want to bring more diversity in the sector. We want to help. And it's really the smaller companies that need assistance and making those connections and participating, uh, and gaining the access, uh, and maybe mentoring pro bono services. Uh, we want to help those small companies become bigger, grow this sector and, and help enhance the diversity, the leadership in this sector from underrepresented communities. We want, you know, like much of the economy we recognize the renewable energy sector does not yet look like America looks and that's something we're all fighting to achieve. And it's, uh, incredibly helpful to have an Amazon is really the founding supporter of this program. And after Amazon stepped up, uh, seen a number of other companies join in and helping make this a reality. And we've got a lot of momentum now, very excited about the accelerate program. >>Colleen, I like to hear a little bit more from you on the partnership with AWS in general. Um, I know this isn't the first time that you all have partnered together. So if you would maybe fill in some of the blanks about that history that led us to this initiative, and then for them being the one of the founding partners along with the Berkshire Hathaway foundation. >>Sure. I mean, Amazon's been a member of our board for a number of years now, their commitment to the industry is clear and, you know, Shannon and his whole team actively participate across a core providing us with guidance and with insights like these. I think when you look at what we've done with the accelerate program, you know, it's not the first stop for a new small company organization like eight core, but we can have a measurable impact on their go to market strategies and their ability to grow their business. And Shannon and Amazon gave us that insight and they gave us some additional insights about what we could provide through the accelerate program that could really help make a difference for those companies. >>Hmm. You know, Greg, um, if I could just flip the script just a little bit here or, or, uh, get you back on to the discussion about climate change in general. I know that's just obviously, uh, the, the, a key driver to your organization's mission. Just your thoughts about, you know, where we stand, that you talked about trying to be within shouting distance of certain goals. I know there's been discussion about United States for joining the Paris accord, um, and committing to voluntary, uh, uh, emissions controls, just, I mean, where are we in your mind in terms of, of trying to seriously address the problem >>We're behind? I mean, the surprising thing is the renewable sector has been growing at a booming pace. We had over $60 billion in investment last year and wind and solar power, uh, one of the most important economic drivers for the country. Um, we're going to end up despite all of the difficulties presented by 2020 with a pandemic, we're going to have record renewable energy growth in 2020, we're going to bust through the old record, which was about 23,000 megawatts. And we'll be more like 27,000 megawatts. So that's great, but to get our arms around the climate issue, we know we have to grow much more rapidly. We've set a goal at a core of achieving a trillion dollars and investment by 2030, starting when we launched that program back in 2018, uh, and we made a lot of headway, but we're behind. We need to be investing closer to 90, a hundred billion a year in order to see that growth in logging at growth at a much higher rate, we feel really optimistic about getting a tailwind from the new administration, the desire to build back that, or, uh, the clear focus on policies and that value the ability to generate power, to make our economy grow and grow dramatically without greenhouse emissions, without adding to, uh, climate change. >>So, uh, um, I'm optimistic we can get there, but we know we gotta step it up as much as we've been growing as successful as we've been. It's not enough. And we know that >>Colleen, how does your organization in ACOR trumpet that, um, I know you talked about the nexus of finance and policy and technology. Obviously policy is what, uh, is at the center of this particular discussion, but, but how, how can you in the coming year, especially, um, be a, a key driver in that discussion? >>Well, I think, you know, we bring together a really unique stakeholder group from all across the renewable energy industry. And we take those stakeholders and it gives us a magnified voice to share the message of what's needed to really drive more Watts of renewable energy onto the grid. And what are those barriers in policy to making that possible? So, I mean, that's really how we do it is we bring together the most unique group together, >>But we appreciate the work. Uh, no question about that. It is a dire need that needs to be addressed. And we certainly thank you for that. Uh, Shannon, we thank AWS for their support, not only of this initiative, but of all that you're doing around the world. And, uh, we certainly wish you all the best of success with the accelerate membership program and creating these better hiring opportunities within your industry. So thank you all very much for joining us here on the cube.

Published Date : Dec 15 2020

SUMMARY :

From around the globe, it's the cube with digital coverage of AWS glad to be with you here and glad that you've joined us for an important discussion. And great uh, very recently about renewable and, um, you know, launching that on, uh, footprint, uh, but also a part of the broader, uh, commitment that we have at Amazon, uh, and as you said there around the world, so I assumed pretty wide variety added more, uh, wind, uh, and, um, uh, you know, and really, uh, toward the broader effort to reduce greenhouse uh, and, and what you see is what you hope it's near term or short term And I had to say, What is it about this particular initiative that you think that has peaked the This is Colleen said, uh, we were discussing at the board level, and gaining the access, uh, and maybe mentoring Colleen, I like to hear a little bit more from you on the partnership with AWS in general. their commitment to the industry is clear and, you know, Shannon and his whole team or, uh, get you back on to the discussion about climate change in general. the desire to build back that, or, uh, the clear focus on policies So, uh, um, I'm optimistic we can get there, but we know we gotta step it up as much I know you talked about the nexus of finance and policy and technology. I mean, that's really how we do it is we bring together the most unique group together, And, uh, we certainly wish you all the best of success with the accelerate membership program and creating

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Shannon Kellogg, Amazon | AWS Public Sector Online


 

>>from around the globe. It's the queue with digital coverage of AWS Public sector online brought to you by Amazon Web services. Hello and welcome back to the Cube's virtual coverage of AWS Public sector Summit online. Virtual. We're here in the Palo Alto Studios. I'm your host, John Furrier with the Cube with the quarantine crew. We got a great guest Cube alumni. Shannon Kellogg, vice president of Amazon Web Services AWS Public Policy Shannon, Great to see you. >>Hey, John, it's great to be back. I do feel like I'm a bona fide alumnus of the Cube, so thanks for having me. >>It's always great to have you on. You know, we've had many kind of conscious about policy and modernization of government. That's been the big trend kind of waves in your world. Now, with Cove in 19 you cannot ignore this. This was no longer an adjunct of physical spaces or physical realities. This reality is about virtualization, of of data, workloads, work, workforces, workplaces, workloads, work flows, you name it, it's impacted, and certainly this is a tough time for everyone to do work. More importantly, that it shows all the problems with modernization people aren't modern are really suffering. So I want to get your thoughts about as we go through this pandemic and look at stabilizing and coming out of it. A lot of reinvention and a lot of growth strategies that are changing in real time. So I want to get your thoughts on that real quick. >>Yeah, well, John, we've seen more innovation and migration to the cloud in the last few months than we have over the last few years. And, you know, things have been steady the last few years. You know, you've seen organizations continually migrate, Cloud and AWS, but organizations now accelerating, we're seeing at every level of government. We're seeing it in the education sector. We're seeing, of course, in healthcare. And so organizations are trying to transform fast. One of the first problem sets that we were tackling in the early days of the code 19 response was to work with states here in the US as they were trying to set up their unemployment response efforts. And, ah, their you know, their unemployment insurance portals in places where citizens could go in and apply for those benefits. And you had a lot of states that were dealing with some very, um, old legacy systems that had to move quickly. And we, uh, you know, partnered with many of them and in several of our providers service providers to get them set up fast. And so that was one of the first, um, uh, things that we saw, you know, during the early stages of code 19 >>one of the big means going around the Internet, Obviously past couple months, as you know, the cliche of digital transformation or directional mission and then just being celebrated by covert, kind of like, ah, wrecking ball kind of hitting that digital transformation theme. Really kind of exposing people to the reality of it has to happen faster. I want to get your thoughts on this because you published an op ed piece today around the code 19 response on how the federal government should respond to this. And it's titled Rethinking Government Services in the wake of covert 19. You really make some strong points there, and I want to get your thoughts on that. Can you give a quick highlights of the key thoughts on that? Opted? What are you trying to say there? What's the positioning. What's the message? >>Yeah, well, as I mentioned, governments at every level have already started to accelerate their digital transformation effort. And one of the things that I was trying to really emphasize in the op ed today was that there is an opportunity to continue to do that certainly in the federal government, but also at state and local levels. And, um, you know, there have to be some investment in order to continue to enable that transformation, and there has to be continued leadership and focus on it. And, of course, it doesn't end just with government digital transformation. We're seeing it in the education sector. We're seeing it in the health, their sector. And so, uh, what I am trying to emphasize now is that we've come a long way even in a few months, in helping organizations through this transformation provide better citizen services, provide emergency response efforts including, you know, as I mentioned at the state level, getting these unemployment insurance portals set up fast in the virtual call centers organized around those, uh, and certainly at the federal government. We've seen some large scale programmes rolled out without cloud computing. That would not have been successful in several cases. When you think about the billions of dollars and really trillions of dollars that's rolled out through these federal, uh, government relief efforts, uh, I t. Has been a very important part of that. And so now we need to continue to move forward and accelerate this digital transformation across the board. It we owe it, quite frankly, to citizens. And, um, you know, I think that there are a lot of lessons learned that we can draw from covered 19 responses. >>So are you making a case for Congress to allocate money for modernization of these services? >>Yeah, The good news is, John is that Congress for years in a bipartisan way, has been supporting federal I t. Modernization. And now they have an opportunity, especially as you look at what's happening out of the states and again thinking about how some of these old legacy systems really delayed or hurt some of the covered 19 response efforts. The states need funding in order to modernize some of these systems, or it's not every federal agency as the funding that they need either. And there's an opportunity for Congress also to provide some of that funding. I saw that you spoke with my colleague Matt Cornelius over at the Alliance for additional Innovation and talked a lot about the modernizing technologies on it, some of those efforts and how important it is for Congress in a bipartisan way to make sure that the mighty modernization in federal agencies fully funded. And I support that. And I know that many other not only companies but trade associations like the Alliance for Additional Innovation do as well. >>And tomorrow >>I'm and I'm talking about up Skilling, of course, which is an important part. >>Well, I mean, you look at that. Look at the attic being the systems. They're antiquated, their old, you've got unemployment. That's just new jobs need to be filled re Skilling of existing jobs because the cloud is part of it. And then just the local economy is going to be impacted. Just online education, new roles and new responsibilities. So I got to ask you with with what you're seeing, what are the lessons? Have you learned that can keep up the momentum in the government? Because I see this is an accelerant. This pandemic. What lessons? >>In addition to what I was saying earlier on the funding side, having a focus on training and upscaling and re Skilling is really critical. Um, we have a lot of work worse development programmes here at Amazon and AWS that we're rolling out and providing a service or or our public sector customers and colleagues. We're also doing a lot in terms of helping, um, various parts of the population retrain and get involved in the digital economy. One of the I think really great examples of how we've been doing that for several years are the military assistance programs that we have been involved in where we're working with partners, community college level four year education institutions, Teoh provide training and certification for workers that are coming out of the military and or their spouses. That's something that we leave were both again the community college level, but even have partnered with the federal government, the Department of Labor in some of those programs. And we have to continue to do that we and others to accelerate what we're doing in terms of the workforce development effort. Um, you know, across every level of government, right? Frankly, >>you know, I've been doing a lot of virtual cube virtual events covering them, building software for them. Um, and then this is big focus on the remote workers work from home. I get that. That's an I T kind of paradigm. Companies have a focus of their workers, but also there's a remote customer, remote prospect or remote user. So the stakeholders of all these systems now are exposed in the It's pretty obvious who's winning and who's got a good solution. So I got to ask you, What's the learnings? Are you you're seeing over the past few months around this remote worker or remote consumer, because people have to do their jobs. But they also have suppliers in respect to how the Internet has evolved the ecosystem of partners and companies and and stakeholders. There's a lot of learnings here. What would you share the past couple months? >>So John is probably obvious to you that Kobe, 19 has transformed how people are working, obviously, and that's no different here at Amazon. Many of us are working remotely and have been for several months. Certainly, we're seeing, um, a huge transformation in the public sector around remote work. The federal government is you know, for years has had initiatives around Tele work. Uh, champions, like Gerry Connolly, a U S representative from Virginia, have been very focused on trying to move the federal government in that direction. And thank goodness, because I think if if those efforts weren't already in place, you would not have seen a So many people will be able to work from home as fast as they did during covered 19. But still, there's a lot more work to do in our federal agencies to adopt. Hello, work and, um, remote working. Uh, we're seeing that at the state level. We're seeing that in educational institutions, there's a ton more work there to do. And, you know, I think there's an opportunity. Teoh continue through these digital transformation efforts, enabling remote work and tele work. But we also have to have bipartisan collaboration to continue to push forward those efforts at the federal level. >>You know, it's interesting and I want to get your reaction is you're a veteran not only of technology, but also policy. And as I was saying earlier in an interview I was doing this morning around your event, is that on the commercial side. We saw Amazon. I mean, I was a history of Amazon developers. I t enterprise, commercial and now public sector. It's the same movie. Inadequate old systems need to be modernized cloud, certainly helping there. But you look at that. Look at the flywheel of Amazon, infrastructures of service, platforms of service and sass. A lot of people in the public sector are laying down the foundational things around infrastructure, getting on auditing, compliance system that's agile and then building a platform on top for a new workload. So I got to get your reaction to the three things that we're seeing. Changing technology, changing economics and changing expectations and experiences that are happening right now at an accelerated level. All three of those theaters are exploding and change. What's your thoughts and reaction? >>Well, one of the things that I've seen over the years, as you know, you saw first movers in the cloud and you saw organizations adopt these technologies is that sometimes you know when you look at federal workers, for example, or you even look across the public sector. People were a little apprehensive sometimes adopting these new technologies and practices, because they, um you know were adverse the risk or felt that if they did, you know, service a first mover, do something bold that it might come back to potentially, um, you know, hurt them in some way in terms of the risks that they took if something went wrong. And so now, over the last several months, I've seen that apprehension in every organization that we're working with basically not be there, because people recognize that they have to move now, move quickly and adopt these new technologies. Adopt these new practices in order to do their jobs to provide. If you're in government, the right services do your citizens into the people who need those services. If you're in the private sector to move faster, to be able to provide more services more quickly to your customers, I mean, think about a company like ours where we had to scale up very, very fast. We were already scaling rapidly, but we had to scale even more wrap and and so it's really, really important. I think that, you know, we draw on these lessons over the last few months, especially in relation to the public sector, where it's okay to take a risk. It's okay to adopt new technologies and practices. And it's okay to move fast, because you know what? In a situation like over 19 sometimes you're gonna have to move very, very quickly to that remote working environment, or you're gonna have to move very quickly to set up a you know, a digital or virtual call center in order to provide basic services that people need to survive. So it's just a really interesting transformation that I'm seeing out there. >>Yeah, it was interesting out to share some commentary from myself and I want to get your reaction to that is that in the hundreds of people that I've talked to in the DC area, covering public sector of the past many years is has been this younger audience and this younger workforce. And then now look at the pandemic. You look at the impact on education, unemployment in the citizenship of in the communities, not just state, but local. You're seeing an uprising. You're seeing a silent revolution from the younger constituents was saying, you know Hey, I don't care what it takes. Just go faster. Support me. Deliver the kind of serve, Be agile I mean, they're kind of speaking Dev ops in their own way. So a silent revolution is happening and I want to get your thoughts. But I know you and I have talked about this briefly and I use the word summit revolution. But people were younger generation like What are you talking about? Manuals like shipping old procurement methods. What's the problem? What's the blocker? Why is that? There is really no answer to that. So I want to get your thoughts to that cause that's something that we're seeing in this silent revolution is emerging in this I t modernization the government because people will expect faster services. They're >>unemployed. I wanted to be a lot more of the startup mentality. And, you know, I don't think it's, ah, even age restrictive. You know, every organization that we're working with, we have workers at every in every age group, and, you know, we're seeing people just shift to this mentality of okay, I need this service now. I need to move faster, and you know, we have to get access to this remotely in order to do this or to do that. And so to me, it's not you know, necessarily, just in a certain part of our population and everybody is starting. I think that way in every organization that we're working with and they're throwing out some of the, you know, some of the, um uh, old practices or old way of thinking. I mean, I can't tell you how many state officials I've had Call me during this covered 19 response who were asking for help. Like, we've got to do this now. How can we get your help to do this now And and to me, that's just, you know, that start up mentality like we've got to figure this out. No matter if our procurement practices aren't where they should be or our systems aren't where they should be. We have to figure this out. And to me, that's sort of a startup mentality. A you know, a transformational approach that we're seeing across the board. >>I would I would agree with that. Also add that a lot of people want to have a mission and they want to get involved in public service and see a way to contribute. So I see an inward my inbound migration for people getting involved, assault on these public sector problems cause it's a societal impact, and I think you're going to start to see people realizing that they can just taken protest. They can vote, but they also get involved. And I think you're going to see developers. I think it will be a tsunami of of new creative work loads or applications coming quickly. I think that's gonna be very >>interested. John. I I couldn't agree more. I think I think, you know, we're seeing transformation not just in the public sector and how services are providing are provided, but also in our economy and how we interact with people and how we socialize. And, you know, it's just a complete transformation in different way of thinking. And organizations and individuals are out there creating right now, much of it in the cloud, trying to figure out how to innovate, trying to figure out how you know, to come up with new business models and approaches. And so it's It's very exciting, you know, to see some of that also the top there in to talk to people as they're thinking about new ways to do things, you know, it's it's unfortunately very tragic given, You know, the circumstances around Kobe 19. But when things get difficult like this and people, you know, base, uh, challenges like this, you know, they tend to and we all tend to figure out how we can help, how we can maybe think differently, how we can help with the transformation. And we're certainly seeing that in the public sector and through some of these digital transformation efforts. But to your point, we're also seeing it in the private sector. >>What's great about the economy. People solve problems together. And that's one of the best things about America and Free States nations out there. So I want to shift a little bit. As I know this is something that's close to you, your heart as well as mine. You wrote a block post this past year earlier in the year, so we're supporting veterans to get into stem programs. How are you thinking about that and getting them back into the workforce? Certainly for and after the pandemic? >>Yeah, we're really passionate about this area, John. I'm glad you asked. I mentioned a little bit before some of the training that we're doing with colleges and universities and even directly with the government for, um uh, you know, military members that are transferring out. Our folks are already veterans or their spouses. You know. It's also important to remember the families who have been there right at the side of our veterans and those that air service a providing service in the military for the country. And so we're super passionate about that at every level of Amazon and every level, certainly of AWS. We have a lot of programs across Amazon to hire veterans to train veterans, including in above basic skills as well as advanced cloud skills. And we're super excited about all of those programs. I mentioned many of those in the block bus that you're referring to, and I would encourage folks toe look on our AWS public sector blawg for more information on those efforts, we're constantly updating and providing more insight and how those programs are being conduct >>well, Shannon, one of the things that's interesting and just to kind of close out our chat here is sustainability because you look at the carbon footprint, a lot of cars on the road, you see and seeing people being happy about that. But this points to what technology can do to help. Sustainability has had some announcements here at the summit. Can you share highlights on that? >>Yeah. So we have lots going on in sustainability across Amazon. Amazon Web services, or AWS, has been a big part of that. We have, ah, long term goal of being 100% renewable and eventually carbon carbon neutral. Our initial renewable energy goal is in 2025 s. So we've been, um, you know, enabling the availability of a lot more utility scale. Renewable energy is part of that effort just across the river in Virginia. We have multiple solar projects that we've been putting in place and backing financially now for several years as part of that effort. And we're doing that across the country as well as across the world. And that's something that we believe very strongly in. And, you know, the company Amazon just announced a $2 billion climate fund last week that focuses on startups and technology, a new technologies and new companies in this space. And that is also something that we're very proud. So we believe very strongly about this area. I you have been involved for a number of years in sustainability efforts in the in the company and in particular in AWS. Tonight I have the pleasure of also serving on the American Council for Renewable Energy, which does one of the leading non profits and organizations in this space. And there's, you know, there's a lot of momentum for, you know, renewable energy. And even with some of the challenges around code 19 and the economic challenges that industry is is moving forward. And, you know, we as a company are very, very committed to enabling more renewable energy to be available, including right across the river in Virginia. >>Well, Shannon, you got your hands full as the vice president of AWS public policy in d. C. Not only do we have the pandemic, we just got them sea change of massive innovation coming a digital. I know you've got the world down. They're evolving really quickly. Congratulations. And, you know, stay with it and keep keep plugging away for that innovation strategy. Appreciate it, >>John. We appreciate it. Thanks so much for including me and AWS on the queue began during the public sector summit. >>Michael, >>always good to see >>my pleasure. Always. Great societal changes coming. Real impact. This is the focus. Digital technology's going to make a difference. Change the economics. Changing experiences and outcomes for public services. Public in societal change. Kellog Shannon Kellogg, vice President of public Policy here in the Cube. I'm John Furrier, your host. Thanks for watching. Yeah, Yeah, yeah, yeah.

Published Date : Jun 30 2020

SUMMARY :

AWS Public sector online brought to you by Amazon I do feel like I'm a bona fide alumnus of the It's always great to have you on. And, ah, their you know, their unemployment insurance one of the big means going around the Internet, Obviously past couple months, as you know, the cliche of digital transformation And, um, you know, I think that there are a lot of lessons I saw that you spoke with my colleague Matt Cornelius you with with what you're seeing, what are the lessons? Um, you know, across every you know, I've been doing a lot of virtual cube virtual events covering them, building software for them. So John is probably obvious to you that Kobe, 19 has transformed So I got to get your reaction to the three things that we're seeing. Well, one of the things that I've seen over the years, as you know, of people that I've talked to in the DC area, covering public sector of the past many years is And and to me, that's just, you know, that start up mentality like we've got to figure this And I think you're going to see developers. And so it's It's very exciting, you know, to see some of that also And that's one of the best things about America and even directly with the government for, um uh, you know, because you look at the carbon footprint, a lot of cars on the road, you see and seeing people being happy about And there's, you know, there's a lot of momentum for, And, you know, stay with it and keep keep plugging away for that innovation strategy. on the queue began during the public sector summit. This is the focus.

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Wrap | Smartsheet ENGAGE'18


 

>> Live from Bellevue, Washington, it's theCUBE covering Smartsheet ENGAGE'18. Brought to you by Smartsheet. >> Welcome back to theCUBE, I am Lisa Martin with Jeff Rick and Jeff and I have been live at Smartsheet Engage all day Jeff, we're in not Vegas. >> Not Vegas. >> Bellevue, Washington, this has been a really electric event. They keynote kicked off this morning standing room only, they have doubled in only their second year they have about 2,000 attendees, 1,100 customer companies represented here, they had customers from 20 countries, they more than 50% female attendees for the second year in a row, but we've heard such great groundswell stories all day. >> Yeah, it's been a good day, Lisa. You know, there's a little bit of confusion in this space, I think there's a lot of tools around workplace productivity, we got to hear from a couple analysts and how they're reshaping the way that they define those tools and that's okay, and I get it, but there was no question about the three customers we had on and the passion that those three customers had, kind of old school shadow IT implementations, they brought the tool in from their prior work, plugged it in and are having tremendous success, even the last one, to the chagrin of the parent company that builds software to do the same thing, so there's really no substitute for that type of passion and you know, we've seen these kind of communities grow before, I remember early days at the ServiceNow, it kind of reminds me of that you know, a lot of passion, applause, applause at the new features which is is always an interesting one, so a really, really good day. >> And well, you talked about those three customers that we had on today, we had GE Renewable Energy which was our last guest, a woman from Sodexo, Sodexo is a massive, massive company and then we had a gentleman from the office of the CIO at PayPal. These are three massive companies and the interesting theme from each of them is that these were groundswell opportunities for Smartsheet to really go viral within these organizations and make massive business impact and it's interesting that it really, even from a sales perspective, when we talked to the V.P. of Strategic Accounts, this is not a top down sale, this is bottoms up. Even PayPal found it on their own and learned how to use Smartsheet from YouTube videos. >> I love that. >> That was fantastic. >> So I love, you know, everyone talks about the new way to work but what about the new workers, right? And both of those examples are really good. The PayPal one as great, office of the CIO and yet to figure it out they just watched YouTube videos which is how people learn things today, and they implemented it from that experience. They didn't call Smartsheet, they just put it in and it worked and then we just had GE on and his comment that he wanted something lightweight for his workers. Lightweight. Three click rule, he said he had a three click rule after we turned the cameras off and if he can't get it down to three clicks you got to go back to work and make the process a little bit simpler, so you know, these are real examples of real big companies implementing kind of at the departmental level where this is getting traction, and executing to drive differentiation. And that's pretty exciting regardless if you get confused about the messaging or this or that, those are real life examples. >> And there's nothing that's more validating, right? Than the voice of a customer who has used it and especially the voice of a customer who is not a developer, doesn't know what an API is or need to in their daily jobs. This is technology that was built from the ground up, back 12 years ago on the construct of a spreadsheet which so many people understand and they've really parlayed that you're comfortable here with these tools, there's going to be like, you were talking a lot about today very smart that you brought up, I've got so many apps open and I think Forrester said between 13 and 30 apps people have open every day, so you can't really compete for that mind share so in terms of differentiation we've heard from Smartsheet themselves that they collaborate with companies that you'd think would be their competition. >> Right. >> But they understand that how this is starting from this groundswell, they have to be able to collaborate, to integrate, to connect with Slack, Microsoft teams, Office365, CRM systems from Microsoft, Salesforce, because that's how the worker needs to see their information, and they're also giving users the ability to configure, I want to see this, my team might want to see something completely different, and we can do that while sharing the same information. >> Right, right. I think the thing that struck me as really the big competitive differentiator in this kind of, work-group management is the going outside your four walls. If you use Salesforce, if you use even G-Suite, every time I send you an email it says, Lisa's not in your G-Suite are you sure? Are you sure? Like, red flag, I'm doing something wrong, the fact that the Smartsheet licensing structure is set up that if I set up a project I can share it to people outside of my organization. They can participate in that project. A, it just makes a lot of sense 'cause more and more projects right? You've got contractors, you've got partners, you've got all these things. It's not just an isolated instance anymore but then, more importantly, for Smartsheet, it just gives exposure to the tool to a new group of people. So, I think that's a really key part of the story here, that again maybe count as under the covers in terms as some of the messaging, but a real key differentiator, we've seen this type of viral growth before. I used to work for an Atlassian Service Provider and Atlassian had a great, kind of, seed strategy. $10 for 10 licenses and the $10 goes for schools in Africa. Brilliant. Who doesn't want to pay 10 bucks to help such a worthy cause, and then to seed it in. And then people that had success with the tool, it goes with them. You know, we heard that here the last gentleman from GE used it at a prior company, brought it over, wanted a lightweight tool not a big ERP tool implemented, and now he's running, he said $100 million in assets more effectively than he could before. >> Exactly, but will you talk about in terms of that big differentiator, their ability to, if I'm a Smartsheet user and you're not, I can share something with you and we can collaborate. They've got, I think I read over the weekend, 650,000 active individual users, but they have about 3,000,000 people that are collaborators. And I think it was Mark Mader, the CEO, this morning, that shared with us. That's 40% of their business. They have a massive pipeline by just enabling this collaboration and the ability for a user who's paying license to share with a colleague that isn't. >> Right. And then this is always the small conferences, 2,000 people, still new, people are super passionate, it's not a big vendor show, it's not a big expo hall show, but people are super engaged and sharing information and you get that in kind of the early days of these conferences, which is a really neat thing to see and there's no substitute for passionate customers, at the end of the day that's all they can really hope for, and that's the validation you need to move forward. >> Absolutely and they had, I think, almost 50 customer speakers today and I know how incredibly difficult it is for a marketing team to find 10 customers. >> Yeah, you know that right? >> Right. To speak. >> To speak. >> Let alone what multiplier you need to have to get 50, four x? Maybe not here. It seems like these people that are users, PayPal, and Cisco, and Sodexo, and GE Renewable Energy, have found this on their own and are really kind of creating this virality that is, it was very infectious, contagious. >> Yeah. >> By the day. >> Which is amazing to me because there's, again, there's so many applications out there, and they don't all do the same thing and they all have pros and cons. But, to be able to find it to be able to deliver success and again another important piece at any rate in with those existing systems that already are in play. Mark was very clear, we're not expecting you to throw out the apps that you have, you may or may not be able to display some with Smartsheet, but we really want to work with them, right. We want to play together, not necessarily play separate. And again, you have to do that to be successful in 2018. >> And they're listening to their customers. They have to do that to be successful, that's driven by the customers, it's clear that, there's a push pull effect and it's going to vary based on the enterprise and their overall objectives, but their collaboration with customers to develop and prioritize all of the enhancements that people have been asking for for the last year since the first Engage was really, you felt that, you heard it. There was a lot of applause during the product announcement session this morning. They are listening, they're taking that feedback in and ultimately, what their VP of customer success talked about is they're driving change management and that is extremely difficult, culturally, to be able to do. >> It's people, right? I mean, they said it right out the top. Empower everyone to improve how they work, connect, innovate, and execute. I've said it time and time again, we do a lot of shows, I think that's a pretty straightforward path to give more people more data, the tools to manipulate the data and get the answers, and then most importantly, the authority and power to execute those decisions, especially when you're close to the customer. That's where good things happen. That's where the organization moves forward and you can't be centralized command and control everything 'cause it's moving way too fast. >> Right, right. >> Way too fast. >> Well, Jeff, I had a blast hosting with you all day today. Learned a lot, my perspective is really opened up about Smartsheet and what it is and how it can really drive a lot of transformation and accelerate digital transformation. >> I can't help but again go back to the line from Google Cloud, right? People want to move to judgment, less drudgery more judgment. That's what they're enabling here at Smartsheet and we're excited to be here and cover it and can't wait until next year. >> Awesome, thanks Jeff. Again, Lisa Martin with Jeff Rick. Thanks for watching our coverage of Smartsheet Engage 2018, from Bellevue Washington, we'll see you next time. (upbeat music)

Published Date : Oct 3 2018

SUMMARY :

Brought to you by Smartsheet. and Jeff and I have been live at Smartsheet Engage for the second year in a row, and you know, we've seen these kind of communities and learned how to use Smartsheet from YouTube videos. and make the process a little bit simpler, so you know, and especially the voice of a customer the ability to configure, I want to see this, and then to seed it in. I can share something with you and we can collaborate. and that's the validation you need to move forward. Absolutely and they had, I think, Right. and Cisco, and Sodexo, and GE Renewable Energy, to throw out the apps that you have, and prioritize all of the enhancements and you can't be centralized command and control everything and how it can really drive a lot of transformation I can't help but again go back to the line we'll see you next time.

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Gurmeet Mangat, GE Renewable Energy | Smartsheet ENGAGE'18


 

>> Live from Bellevue, Washington it's theCUBE. Covering Smartsheet Engage '18. Brought to you by Smartsheet. >> Welcome back to theCUBE. We are live at Smartsheet Engage 2018 in Bellevue, Washington. I am Lisa Martin with Jeff Frick, and we've had a great day talking with Smartsheet executives, analysts, users, and we're excited to welcome to theCube for the first time, Gurmeet Mangat, the site manager Wind Power Generation at GE Renewable Energy. Gurmeet, great to have you on the program. >> Thank you Lisa, thank you Jeff. I'm really happy to be here. >> So you're a user of Smartsheet, but you're also a renegade. So before we get into your renegade status, tell us a little bit about GE Renewable Energy and your role. You got a big role as site manager. What, 75 turbines across multiple locations? So let's talk about GE Renewable Energy and your role as site manager. >> Sure, no problem. So GE Renewable Energy. One of our missions statements is to unleash limitless energy. How we do that, we harness the power of the sun, the water, and the wind. So try to produce clean efficient energy to power countries, homes, businesses, whatever needs that powered energy. As a manager I manage, like you said three wind farms, three different customers. A very complex role to have. I'm coming right from not just operations, human resources, financials. So everything's required of someone like me to manage that business end to end. It's a challenge, at the same time I seek opportunity in a lot of what's going on and leveraging Smartsheet as one of the tools. It's something I've been using over the past year to optimize the business and run those turbines. >> So it's so funny because I would say GE turbine farms and GE engines are the most quoted, often referenced IOT devices in this next gen conversation about IOT and data and how much data they throw off of any other kind of product out there, and you're sitting right in the middle of it actually managing the real machines and managing the real data. >> Yeah, exactly. So I mean the, the machines themselves are highly automated. They're spinning out a lot of data and we've got great systems in place to manage that information. Make it transferrable, viewable to a lot of the people that need it. The opportunity is not necessarily in the equipment that GE manufactures but the back-end business that drives that manufacturing, that drives those services. That's where, again we leveraged Smartsheet over the last year to close a lot of data quality issues. We're ruling out and canceling a lot of the human error of the process steps that we're seeing in a lot of businesses today. We're really taking the initiative of managing our data, bringing us, making us actually competitive in the fourth industrial revolution. I mean I've had a strong believe that if you're not managing your data correctly today, you'll market yourself out of the business, you won't stay ahead of the game. So I think, like I was saying before the biggest opportunity right now is the back-end of the business. Smart GE does a great job at manufacturing and producing high quality products. I think there's huge opportunity in saving the back end and optimizing the process that runs that. >> When you say the back end, there's always a lot of conversation about you know going from reactive to predictive to prescriptive. Analytics, again everybody likes to talk about keeping the turbine up. Are you talking about those types of processes or is it more, you know how that energy is fed into the grid and more kind of the connection to the broader ecosystem, when you say back end? >> Let's talk about the proactive and reactive situation, 'cause that's really what we're trying to drive. >> Okay. >> There can be particular cases where a turbine could fail in the middle of winter, a high-wind season and the visibility's not great. So what we've done is we've taken Smartsheet. We've given our technicians a mobile application tool to collect data as they visit turbines. We're taking information within Smartsheet, we aggregate it, we quantify it, and now we're able to predict turbine behavior based on this information. A little bit faster than some of the tools that GE provides today. A perfect example is about a month ago we determined that a turbine needed a quarter of a million dollar repair before any GE tool told us that. That was simply because of giving our technicians a tool, which is a Smartsheet webform and telling us what happens everyday you visit that turbine. That goes into the background. We take the information, aggregate it into a dashboard viewings. That gives us a great visual control and visual aid of our business. >> That visibility-- >> I was going to say, is he collecting different data, or are you processing it in a different way with the tooling that you set up with Smartsheet that gives you that visibility? >> They are, so we are collecting different data. So GE gives us a lot of data on our turbine health efficiency, how it's operating. It might quantify the number of faults per megawatt hour and per (mumbles) it for us for example. But what we're creating with Smartsheet is we're creating our own organic KPIs I'll call them, some metrics that we are creating ourselves to try to drive different behavior. So when the techs go in, we talk about parts consumptions, for example. So if this part's been consumed 20 times over the last month, you've got to ask why. You know, why do you keep visiting this turbine to do that. So that visibility drives a different discussion now, so now we can engage with engineers with different type, different information. They might be able to say, "Okay, "you know what, you guys got some good data here. "We think you're right. "We should execute this repair." >> So, that example that you gave and give me the number again that working with Smartsheets your team was able to find a, what did you say, a $250 million? >> $250,000 repair. >> Thousand dollar repair. >> That's the cost of the repair, but it's a proactive repair versus reactive so now we're not facing a long wait time, finding a crane, bringing a crane on site, getting the paperwork in place to get the job done 'cause it's not an easy repair. >> But there's a very impressive snowball effect of the benefits back to the business. You've found it faster. You were able to get, you know the parts needed faster, repair it faster. Clearly that goes all the way back up the chain from a revenue perspective. >> Absolutely. >> But you, when I alluded to you earlier, this renegade status, you brought Smartsheet in from your previous job and you've said, "This has enabled us "to find something faster than "our brand of technology's product would have been "able to do." Talk to us about this conviction that you brought in and is it kind of becoming viral within GE Renewable Energy yet? >> Good question. It's becoming viral, a lot of people are listening now. So we've talked to GE digital VPs. I've talked to the ERP providers in Europe, what they're doing with GE. So we've essentially, I call it a success story. They're not going to adopt Smartsheet. They want to build their own enterprise solution but, the reason why I call it a success story is because I've changed the way that they are thinking today. >> That's huge. Cultural change? >> I've presented a solution to them. I've essentially told them, you need to give us something that works for us faster. If you do this, it gives managers capacity to improve your business, really develop people that are working underneath you, engage them, empower them, and move the business forward not on a typical five year plan that most businesses have in place. But it's a step change. >> Right, right. >> It takes you year over year and you're stepping every year to something new, and I think in today's day and age with how fast things are moving, you need that. >> And I'm curious to unpack a little bit on this example where you said you know, it's this failing part that was giving you a leading indicator that there was a bigger problem. So that was just kind of a different way to look at the solution, right? You're identifying kind of a stupid consumption pattern on a spare part that shouldn't happen as opposed to the core data that's coming off that machine and that's what gave you kind of the unique insights. Does that come from you? Does that come techs who are in the field and have kind of a sense of, "Maybe we should be looking at this, "maybe we should be looking at that." How do you start to empower people or where do some of these different kind of points of view that then can be backed up with data in the Smartsheet process come from? >> So, it's all techs. (clears throat) Coming into the job last year, I asked one of the techs, I said, "Why are you going to this turbine?" And the question why is such a powerful question to ask. They said, "We're going to fix this." So what happened last time? They had no idea. So I said, "There's no "information to support your visit today? "And you don't understand why you're going today." They said, "As a result of something that was not "done correctly before." So we fixed that part first. We started giving them the information upfront. We gave them a tool to collect the data. So now they are empowered to provide very direct feedback to myself as a manager and even to an engineering team, like in New York for example. Something technicians never felt empowered to do before. They are the driving factors for those data collection, the decision making. I definitely appreciate that by giving them feedback on a daily basis, that what you guys are doing is changing the way that we manage the business. It's a very driven culture change by the front line. It's not something that I'm pushing down. I'm asking them to help me push it upwards to the senior level. >> And they've got to love it. They've got to love thinking that they've actually got input as opposed to just being called to go out and fix things when it breaks. >> Exactly. They're driving their day. They can go to work in the morning. They can look at the whole personality of a turbine, what's outstanding, what was done last time and the conversations are very quick in the morning. It used to be a 7 o'clock startup. They're not driving out 'til eight, 8:30, nine o'clock by the time they get their stuff together. I mean we're averaging a seven am to about 7:30 departure now. >> So each person is saving 60 to 90 minutes everyday. >> Every day now departure. >> That's a big roll up. In fact, I was looking at some of the productivity stats that Smartsheet talks about on their website and they say an average per, individual user of Smartsheet will save about 300 hours a year. An organization can save up to 60,000 hours a year. >> I believe that. That's believable. I mean there's, just a technical aspect of managing a turbine. If we even talk about you know issuing a purchase order. Managing contractor labor, invoices. The tool that we're using today is a complete end to end P & L management tool. So it takes invoicing from subcontractors, labor. We are inventory tracking, we are tracking any health and safety issues. Everything from end to end, so it's really done a great job for us. >> That's all built within your Smartsheet? >> Correct. >> Wow. >> And it's all mobile, so. I mean I'm not at my site this week, but on a daily basis I have visibility to my business. You're talking about 70, 80 plus machines, that's over you know about a hundred million dollars in assets that have to be managed effectively, efficiently, and correctly. >> You have visibility into everyday from wherever you are? >> Exactly, yes. >> That's a huge transformation. So we talked about you being a renegade and other groups within GE on divisions that are curious about this. I'm curious, have you heard anything today that they have announced that excites you, or maybe was any of this part of a feedback that you provided, as we've heard all day Jeff that they're very responsive to customer feedback in terms of product innovation. Anything you're going to go back to the office and be excited, like the next generation or what's coming available soon? Is it going to enable me to do X-Y-Z now? >> That's a good question. So GE is a very tough company to change. There will be a lot of takeaways from this trip and when I go head back. After the last conversation I had with GE digital and the team, they are going to hire a new resource and set budget aside to help close the gaps that we've identified. So I think after this visit and some of the things I've learned throughout the conference and when I head back I'll only be able to identify a few more gaps that they need to fill, and I'll push that up to them probably in the next week when I get back there and hopefully they can appreciate that candid feedback and take that and run with it. >> But you were able to fund your existing project just out of your own discretionary funds? >> Exactly. I mean that's one of the benefits of Smartsheet. It costs really nothing to create something, and my job is to manage wind farms, so I've taken initiative to create, I call it a mini-ERP system using Smartsheet with an associate of mine, and it's an organic creation. It didn't take us, I mean to run three wind farms, I started last April, it probably took us less than six months to create a working system. That's awesome feedback for Smartsheet, their tools are very user-friendly. It's lightweight, it takes away the fear of coding that Excel gives to some people. If you're a new user of any application you can kind of walk into it and run with it. That's one of the reasons why we took it from nothing to something in such a short period of time. >> Wow. >> That's a ground swell in action that has some significant results. But you'd better be careful. I'm imagining your success is going to go so viral, you're going to have way more than 75 turbines and three wind farms >> That's possible. >> to manage. (laughs) >> There's been a recent acquisition and there's other sites around me that my boss is, or my directors said, "Hey, what are you doing next week?" >> Oh! (laughs) >> "Let's go visit this site for a few minutes." Okay, I know what you're getting at. >> Kind of a good problem to have, but thanks so much for stopping by and sharing with us what you're doing as a renegade. It seems pretty contagious. >> Appreciate it, thank you for having me. >> Thanks. >> Thanks. >> For Jeff Frick I'm Lisa Martin and you're watching theCUBE live from Smartsheet Engage 2018. Stick around, Jeff and I will be back to wrap up the show in just a minute. (digital music)

Published Date : Oct 2 2018

SUMMARY :

Brought to you by Smartsheet. Gurmeet, great to have you on the program. I'm really happy to be here. So before we get into your renegade status, manage that business end to end. are the most quoted, often referenced IOT devices that GE manufactures but the back-end business to the broader ecosystem, when you say back end? Let's talk about the proactive and reactive and the visibility's not great. It might quantify the number of faults repair. getting the paperwork in place to get the job done Clearly that goes all the way back up the chain Talk to us about this conviction that you brought in I've talked to the ERP providers in Europe, That's huge. and move the business forward to something new, So that was just kind of a different way So now they are empowered to to go out and fix things when it breaks. and the conversations are very quick in the morning. productivity stats that Smartsheet talks about Everything from end to end, that have to be managed of a feedback that you provided, that they need to fill, that Excel gives to some people. That's a ground swell in action that has to manage. Okay, I know what you're good problem to have, but thanks so much and you're watching theCUBE live from

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