>>From the Cube Studios in Palo Alto in Boston, bringing you data driven insights from the cube and etr. This is breaking analysis with Dave Ante. >>Have you ever been driving on the highway and traffic suddenly slows way down and then after a little while it picks up again and you're cruising along and you're thinking, Okay, hey, that was weird. But it's clear sailing now. Off we go, only to find out in a bit that the traffic is building up ahead again, forcing you to pump the brakes as the traffic pattern ebbs and flows well. Welcome to the Seesaw economy. The fed induced fire that prompted an unprecedented rally in tech is being purposefully extinguished now by that same fed. And virtually every sector of the tech industry is having to reset its expectations, including the cloud segment. Hello and welcome to this week's Wikibon Cube Insights powered by etr. In this breaking analysis will review the implications of the earnings announcements from the big three cloud players, Amazon, Microsoft, and Google who announced this week. >>And we'll update you on our quarterly IAS forecast and share the latest from ETR with a focus on cloud computing. Now, before we get into the new data, we wanna review something we shared with you on October 14th, just a couple weeks back, this is sort of a, we told you it was coming slide. It's an XY graph that shows ET R'S proprietary net score methodology on the vertical axis. That's a measure of spending momentum, spending velocity, and an overlap or presence in the dataset that's on the X axis. That's really a measure of pervasiveness. In the survey, the table, you see that table insert there that shows Wiki Bond's Q2 estimates of IAS revenue for the big four hyperscalers with their year on year growth rates. Now we told you at the time, this is data from the July TW 22 ETR survey and the ETR hadn't released its October survey results at that time. >>This was just a couple weeks ago. And while we couldn't share the specific data from the October survey, we were able to get a glimpse and we depicted the slowdown that we saw in the October data with those dotted arrows kind of down into the right, we said at the time that we were seeing and across the board slowdown even for the big three cloud vendors. Now, fast forward to this past week and we saw earnings releases from Alphabet, Microsoft, and just last night Amazon. Now you may be thinking, okay, big deal. The ETR survey data didn't really tell us anything we didn't already know. But judging from the negative reaction in the stock market to these earnings announcements, the degree of softness surprised a lot of investors. Now, at the time we didn't update our forecast, it doesn't make sense for us to do that when we're that close to earning season. >>And now that all the big three ha with all the big four with the exception of Alibaba have announced we've, we've updated. And so here's that data. This chart lays out our view of the IS and PAs worldwide revenue. Basically it's cloud infrastructure with an attempt to exclude any SaaS revenue so we can make an apples to apples comparison across all the clouds. Now the reason that actual is in quotes is because Microsoft and Google don't report IAS revenue, but they do give us clues and kind of directional commentary, which we then triangulate with other data that we have from the channel and ETR surveys and just our own intelligence. Now the second column there after the vendor name shows our previous estimates for q3, and then next to that we show our actuals. Same with the growth rates. And then we round out the chart with that lighter blue color highlights, the full year estimates for revenue and growth. >>So the key takeaways are that we shaved about $4 billion in revenue and roughly 300 basis points of growth off of our full year estimates. AWS had a strong July but exited Q3 in the mid 20% growth rate year over year. So we're using that guidance, you know, for our Q4 estimates. Azure came in below our earlier estimates, but Google actually exceeded our expectations. Now the compression in the numbers is in our view of function of the macro demand climate, we've made every attempt to adjust for constant currency. So FX should not be a factor in this data, but it's sure you know that that ma the the, the currency effects are weighing on those companies income statements. And so look, this is the fundamental dynamic of a cloud model where you can dial down consumption when you need to and dial it up when you need to. >>Now you may be thinking that many big cloud customers have a committed level of spending in order to get better discounts. And that's true. But what's happening we think is they'll reallocate that spend toward, let's say for example, lower cost storage tiers or they may take advantage of better price performance processors like Graviton for example. That is a clear trend that we're seeing and smaller companies that were perhaps paying by the drink just on demand, they're moving to reserve instance models to lower their monthly bill. So instead of taking the easy way out and just spending more companies are reallocating their reserve capacity toward lower cost. So those sort of lower cost services, so they're spending time and effort optimizing to get more for, for less whereas, or get more for the same is really how we should, should, should phrase it. Whereas during the pandemic, many companies were, you know, they perhaps were not as focused on doing that because business was booming and they had a response. >>So they just, you know, spend more dial it up. So in general, as they say, customers are are doing more with, with the same. Now let's look at the growth dynamic and spend some time on that. I think this is important. This data shows worldwide quarterly revenue growth rates back to Q1 2019 for the big four. So a couple of interesting things. The data tells us during the pandemic, you saw both AWS and Azure, but the law of large numbers and actually accelerate growth. AWS especially saw progressively increasing growth rates throughout 2021 for each quarter. Now that trend, as you can see is reversed in 2022 for aws. Now we saw Azure come down a bit, but it's still in the low forties in terms of percentage growth. While Google actually saw an uptick in growth this last quarter for GCP by our estimates as GCP is becoming an increasingly large portion of Google's overall cloud business. >>Now, unfortunately Google Cloud continues to lose north of 850 million per quarter, whereas AWS and Azure are profitable cloud businesses even though Alibaba is suffering its woes from China. And we'll see how they come in when they report in mid-November. The overall hyperscale market grew at 32% in Q3 in terms of worldwide revenue. So the slowdown isn't due to the repatriation or competition from on-prem vendors in our view, it's a macro related trend. And cloud will continue to significantly outperform other sectors despite its massive size. You know, on the repatriation point, it just still doesn't show up in the data. The A 16 Z article from Sarah Wong and Martin Martin Kasa claiming that repatriation was inevitable as a means to lower cost of good sold for SaaS companies. You know, while that was thought provoking, it hasn't shown up in the numbers. And if you read the financial statements of both AWS and its partners like Snowflake and you dig into the, to the, to the quarterly reports, you'll see little notes and comments with their ongoing negotiations to lower cloud costs for customers. >>AWS and no doubt execs at Azure and GCP understand that the lifetime value of a customer is worth much more than near term gross margin. And you can expect the cloud vendors to strike a balance between profitability, near term profitability anyway and customer attention. Now, even though Google Cloud platform saw accelerated growth, we need to put that in context for you. So GCP, by our estimate, has now crossed over the $3 billion for quarter market actually did so last quarter, but its growth rate accelerated to 42% this quarter. And so that's a good sign in our view. But let's do a quick little comparison with when AWS and Azure crossed the $3 billion mark and compare their growth rates at the time. So if you go back to to Q2 2016, as we're showing in this chart, that's around the time that AWS hit 3 billion per quarter and at the same time was growing at 58%. >>Azure by our estimates crossed that mark in Q4 2018 and at that time was growing at 67%. Again, compare that to Google's 42%. So one would expect Google's growth rate would be higher than its competitors at this point in the MO in the maturity of its cloud, which it's, you know, it's really not when you compared to to Azure. I mean they're kind of con, you know, comparable now but today, but, but you'll go back, you know, to that $3 billion mark. But more so looking at history, you'd like to see its growth rate at this point of a maturity model at least over 50%, which we don't believe it is. And one other point on this topic, you know, my business friend Matt Baker from Dell often says it's not a zero sum game, meaning there's plenty of opportunity exists to build value on top of hyperscalers. >>And I would totally agree it's not a dollar for dollar swap if you can continue to innovate. But history will show that the first company in makes the most money. Number two can do really well and number three tends to break even. Now maybe cloud is different because you have Microsoft software estate and the power behind that and that's driving its IAS business and Google ads are funding technology buildouts for, for for Google and gcp. So you know, we'll see how that plays out. But right now by this one measurement, Google is four years behind Microsoft in six years behind aws. Now to the point that cloud will continue to outpace other markets, let's, let's break this down a bit in spending terms and see why this claim holds water. This is data from ET r's latest October survey that shows the granularity of its net score or spending velocity metric. >>The lime green is new adoptions, so they're adding the platform, the forest green is spending more 6% or more. The gray bars spending is flat plus or minus, you know, 5%. The pinkish colors represent spending less down 6% or worse. And the bright red shows defections or churn of the platform. You subtract the reds from the greens and you get what's called net score, which is that blue dot that you can see on each of the bars. So what you see in the table insert is that all three have net scores above 40%, which is a highly elevated measure. Microsoft's net scores above 60% AWS well into the fifties and GCP in the mid forties. So all good. Now what's happening with all three is more customers are keep keeping their spending flat. So a higher percentage of customers are saying, our spending is now flat than it was in previous quarters and that's what's accounting for the compression. >>But the churn of all three, even gcp, which we reported, you know, last quarter from last quarter survey was was five x. The other two is actually very low in the single digits. So that might have been an anomaly. So that's a very good sign in our view. You know, again, customers aren't repatriating in droves, it's just not a trend that we would bet on, maybe makes for a FUD or you know, good marketing head, but it's just not a big deal. And you can't help but be impressed with both Microsoft and AWS's performance in the survey. And as we mentioned before, these companies aren't going to give up customers to try and preserve a little bit of gross margin. They'll do what it takes to keep people on their platforms cuz they'll make up for it over time with added services and improved offerings. >>Now, once these companies acquire a customer, they'll be very aggressive about keeping them. So customers take note, you have negotiating leverage, so use it. Okay, let's look at another cut at the cloud market from the ETR data set. Here's the two dimensional view, again, it's back, it's one of our favorites. Net score or spending momentum plotted against presence. And the data set, that's the x axis net score on the, on the vertical axis, this is a view of et r's cloud computing sector sector. You can see we put that magic 40% dotted red line in the table showing and, and then that the table inserts shows how the data are plotted with net score against presence. I e n in the survey, notably only the big three are above the 40% line of the names that we're showing here. The oth there, there are others. >>I mean if you put Snowflake on there, it'd be higher than any of these names, but we'll dig into that name in a later breaking analysis episode. Now this is just another way of quantifying the dominance of AWS and Azure, not only relative to Google, but the other cloud platforms out there. So we've, we've taken the opportunity here to plot IBM and Oracle, which both own a public cloud. Their performance is largely a reflection of them migrating their install bases to their respective public clouds and or hybrid clouds. And you know, that's fine, they're in the game. That's a point that we've made, you know, a number of times they're able to make it through the cloud, not whole and they at least have one, but they simply don't have the business momentum of AWS and Azure, which is actually quite impressive because AWS and Azure are now as large or larger than IBM and Oracle. >>And to show this type of continued growth that that that Azure and AWS show at their size is quite remarkable and customers are starting to recognize the viability of on-prem hi, you know, hybrid clouds like HPE GreenLake and Dell's apex. You know, you may say, well that's not cloud, but if the customer thinks it is and it was reporting in the survey that it is, we're gonna continue to report this view. You know, I don't know what's happening with H P E, They had a big down tick this quarter and I, and I don't read too much into that because their end is still pretty small at 53. So big fluctuations are not uncommon with those types of smaller ends, but it's over 50. So, you know, we did notice a a a negative within a giant public and private sector, which is often a, a bellwether giant public private is big public companies and large private companies like, like a Mars for example. >>So it, you know, it looks like for HPE it could be an outlier. We saw within the Fortune 1000 HPE E'S cloud looked actually really good and it had good spending momentum in that sector. When you di dig into the industry data within ETR dataset, obviously we're not showing that here, but we'll continue to monitor that. Okay, so where's this Leave us. Well look, this is really a tactical story of currency and macro headwinds as you can see. You know, we've laid out some of the points on this slide. The action in the stock market today, which is Friday after some of the soft earnings reports is really robust. You know, we'll see how it ends up in the day. So maybe this is a sign that the worst is over, but we don't think so. The visibility from tech companies is murky right now as most are guiding down, which indicates that their conservative outlook last quarter was still too optimistic. >>But as it relates to cloud, that platform is not going anywhere anytime soon. Sure, there are potential disruptors on the horizon, especially at the edge, but we're still a long ways off from, from the possibility that a new economic model emerges from the edge to disrupt the cloud and the opportunities in the cloud remain strong. I mean, what other path is there? Really private cloud. It was kind of a bandaid until the on-prem guys could get their a as a service models rolled out, which is just now happening. The hybrid thing is real, but it's, you know, defensive for the incumbents until they can get their super cloud investments going. Super cloud implying, capturing value above the hyperscaler CapEx, you know, call it what you want multi what multi-cloud should have been, the metacloud, the Uber cloud, whatever you like. But there are opportunities to play offense and that's clearly happening in the cloud ecosystem with the likes of Snowflake, Mongo, Hashi Corp. >>Hammer Spaces is a startup in this area. Aviatrix, CrowdStrike, Zeke Scaler, Okta, many, many more. And even the projects we see coming out of enterprise players like Dell, like with Project Alpine and what Pure Storage is doing along with a number of other of the backup vendors. So Q4 should be really interesting, but the real story is the investments that that companies are making now to leverage the cloud for digital transformations will be paying off down the road. This is not 1999. We had, you know, May might have had some good ideas and admittedly at a lot of bad ones too, but you didn't have the infrastructure to service customers at a low enough cost like you do today. The cloud is that infrastructure and so far it's been transformative, but it's likely the best is yet to come. Okay, let's call this a rap. >>Many thanks to Alex Morrison who does production and manages the podcast. Also Can Schiffman is our newest edition to the Boston Studio. Kristin Martin and Cheryl Knight helped get the word out on social media and in our newsletters. And Rob Ho is our editor in chief over@siliconangle.com, who does some wonderful editing for us. Thank you. Remember, all these episodes are available as podcasts. Wherever you listen, just search breaking analysis podcast. I publish each week on wiki bond.com at silicon angle.com. And you can email me at David dot valante@siliconangle.com or DM me at Dante or comment on my LinkedIn posts. And please do checkout etr.ai. They got the best survey data in the enterprise tech business. This is Dave Valante for the Cube Insights powered by etr. Thanks for watching and we'll see you next time on breaking analysis.

>>Good morning, everyone. Welcome back to the Cube's coverage of snowflake summit live from Caesar's forum in Las Vegas, Lisa Martin, with Dave Valante. Dave, we have had an action packed two days here, talking with loads of folks. There's been about 10,000 attendees here, the momentum, the excitement for snowflake, what they're building, what they're, what they've announced is huge. >>I'll tell you like this is a getaway day and there's still decent amount of buzz going on in the ecosystem here and the exhibit hall. And I was just saying, when you walk around Las Vegas, you'd never know the economy's about the tank with, you know, inflation is on the rise. I mean, Vegas is packed. >>It is packed it a lot of shows going on here. We are excited to welcome Patrick Barch, the senior director of product management at capital one software to the program. Patrick, it's great to have you. >>Thank you. It's great to be here. >>So we all know capital one. I love the commercials. I'm sure you have a, a large say in how fun and creative they are. Talk to us about capital one software. This is a new business software business. It >>Is. And so, you know, from our founding days in 1994, capital one has always recognized the power of data and technology to create differentiated experiences for our customers. But about 10 years ago, we declared that we were gonna reinvent the way that we build and use technology. One of the key steps in that journey was migrating from our owned and operated data centers to the public cloud. But in order to do that, we needed to build a number of products and platforms to help us operate at scale because the market just wasn't quite there yet. And so capital one software, which we announced last week, Woohoo is our first foray into bringing some of those cloud and data management products to market. >>Talk to us about you. Capital one is one of Snowflake's longest running and largest customers. How does snowflake help facilitate that >>A couple different ways? So first snowflake is a, it's a super powerful platform. They've changed the game when it comes to leveraging data. At scale in the cloud, we were an early investor. We were, we were one of their biggest customers. They've been a great partner along the way, helping us adopt the platform. But for us, when we adopted back in 2018 ish, we realized that with all of this power comes a lot of responsibility. And so we needed to make sure that we were putting good governance and good controls around our usage of snowflake from the start. And so, you know, we, we, we needed to build some, some tools to help us optimize our, our usage of snowflake. >>Okay. So you basically said we're going all in the cloud. You guys have made huge investments in, in AWS and obviously snowflake. And then now you're, you're sort of taking what you did internally and exposing it almost like, like Amazon did Amazon retail and then that's how AWS was born. Okay, awesome. What kind of results did you see internally in terms of the primary benefit? If I understand it is cost savings, but also better data management, right? Is that fair? >>So the, the totality of what we've built internally covers both cost savings, data management, data security, adherence to data privacy legislation. The product that we announced here at summit is really focused on cost optimization for snowflake, right? And so with these tools, we've been able to save about 27% on our projected snowflake costs. We've been able to save our teams about 50,000 hours of manual effort by reducing the number of change orders that they have to execute manually through automated infrastructure management. We've reduced our cost per query by about 43%. And so really what these enabled us to do is just get really efficient with how we use the system. You know, one, one of the challenges you might run into with snowflake is, is unexpected costs. And so by leveraging these tools, we've been able to make sure that our costs are predictable and consistent from month to month, which enables us to budget appropriately. >>And, and that's 50,000 hours person hours over what period of time >>Have to get back to you on the exact amounts? I mean, >>Years, months, several years. Weeks. Yeah. Yeah. Okay. So, but we're talking about tens and tens of millions of dollars, right? If you, I mean, just assume a hundred bucks an hour for, for a person just fully loaded. I mean, I'll just do that math. Okay. And 20% percent on snowflake cost. So here's, here's the question? Well, well, first of all, what's the vision, what's the like gimme a five year vision for, for the software group at capital one, >>We wanna bring capital one's data and cloud management expertise to the masses. Okay. We've spoken to a number of companies that are trying to follow in our footsteps. We've, we've heard again and again, that our challenges are their challenges. Our, the path that we walked is the path that they're trying to walk in. So we are super excited about bringing all of our expertise to the market. >>So start with cost savings, but the vision transcends cost savings, absolutely going into security, privacy, data management, >>Absolutely absolutely workflow. And the, the, you know, the industry's in a super interesting place now where it's very fragmented. There is a galaxy of tools out there. You, you look around here, there's hundreds and hundreds of different solutions, but they're point solutions. They're all going after an individual piece of the management puzzle. And what we found was that we needed to create these integrated experiences that were aligned to our team's jobs to be done, not necessarily in terms of, you know, a capability like cataloging or quality or entitlements, you know, in order to efficiently operate at scale, you need to string those things together in a way that lets your team get their job done. >>So my last question on this flow is, I dunno if you're familiar with you guys, maybe familiar with Sarah Wong and Martin CASAA published a piece that got, you know, pretty wide viewing and discussion. They are out out of Andreesen, a 16 Z that the cost of good sold for SaaS companies who are born in the cloud are gonna become so overwhelming that they're gonna repatriate and start managing themselves. And they use Dropbox as an example. Now Dropbox is storage. So it's very specific niche, you know, and I've talked to many, many companies like snowflake about this, and they're like, eh, that ain't happening anytime soon. How do you feel about that? Because if you look at SAS companies that are born in the cloud, their gross margins are, you know, they don't get to 90%, but they're healthy, you know, 75, you know, sometimes 78% even snowflakes, you know, end of decade forecast Scarelli has it. I think it's 78%. And the reason it's not higher is because of the cloud cost. You gotta pay the cloud bills, my belief and I've argued, this is that's okay. I can negotiate cloud bills. I can work with tools like yours over time to keep those down. And the cloud guys are gonna be competing with each other, but, but what do you make of that Patrick >>Cloud costs? Aren't gonna go down. Data is expanding at an exponential rate. The scale of data today is orders of magnitude versus what it was in on-prem systems. And so, you know, I don't think the cloud providers are too worried because data is exploding at such a, a crazy pace. And so it really becomes about using all of those resources as efficiently as possible. And, and in the cloud where compute is fully elastic, it scales infinitely instantly on demand. You know, it's all about getting it's, it's, it's all about making sure that if you're spending more, you're getting more business value. There's not wastage in the system. >>Same question, but different. Do you feel like strategically organizations generally in capital one specifically will, will, will optimize their time on optimizing or spend their, their effort optimizing the cloud costs? Or do you feel like long term you can actually be cheaper to manage yourself? In other words, our, our cloud benefits of not doing all that heavy lifting offset that potential, you know, cost equation. >>I mean, you saved just so much time and effort and headache, not having to manage physical infrastructure. And so like, you know, snowflake, you can write a sequel command to create a database. You can write a sequel command to create a data warehouse. Like the market will not give up that level of simplicity for managing infrastructure. And so I think at the end of the day, you're gonna, you're gonna see a focus on efficiency because what you really want your teams to be focused on your old, your old DBA and data engineering teams is focused on driving customer value, not in the weeds of infrastructure management. >>And that's why I think you guys, this is a great business that you're starting. And I think you, I, frankly, I think you're gonna get a lot of competition, which is a good thing that says you're in a great business and you guys are first >>Talk about the customer experience. You know, we are also as consumers demanding, we wanna be able to transact ASAP. We wanna make sure that, you know, on the swipe fraud detection happens, how does the Slingshot help facilitate and improve the customer experience if I'm transacting or I'm gonna sign up or I'm getting a mortgage. >>So with Slingshot, we enable your company, regardless of what you do at, at capital one, we're, we're a bank to build more personalized experiences for customers in a more cost effective way. And so Enno is our, our intelligent, personal banking assistant with snowflake. We're enable Enno to do way more than we were previously for less than we would've without some of these tools. >>And that's a huge competitive differentiator because we expect as consumers and of whatever it is. We want a personalized experience, right? That's relevant. That's gonna offer us products and services that might build upon what we've already done. >>It's it's kind of table stakes these days. Yes. And so with these tools and with snowflake, we were able to onboard our business teams were able to onboard over 400 new use cases over, over that same time period. And so really what it's enabled us to do is unlock the innovative power of our company and create more of these customer experiences. >>How does the customer visualize those, those cost savings? And, and, and do, do, do you have some tooling, maybe it's in the works to help them predict what kind of cost savings they have based on some modeling that >>You do. And absolutely. So we enable teams to enforce good governance around infrastructure management, up front by building rules and enabling their teams to create warehouses, create databases. And then once that infrastructure is up and running, we give them a whole bunch of dashboards that show transparency and to spend, we enable chargebacks to lines of business in today's consumption, driven business models. It's hard to reconcile at the end of the month, if you spent what you thought you spent and, and data costs have gone from CapEx to OPEX and, but not everybody is an expert. And so we look at usage data, we look at usage history and we come up with recommendations for how you can save money by, you know, tweaking this or tweaking that or better optimizing your, your compute. >>Should we expect you as you expand your opportunity to take your expertise and aim it at AWS more broadly, maybe Redshift more specifically, Google GCP, big query Azure, what, what should we expect there? >>You know, there's, there's a lot of opportunity to help companies optimize costs across other cloud providers as well. This, this concept of elastic compute, isn't just specific to snowflake. That's certainly one path that we could go down. You know, we have a lot of expertise in, in data management as well, and data privacy, data security. And so that's that, that's another path as well that, that we have expertise in. And so, you know, I think it's, it's an exciting time we're in, we're in an exciting place, but it's early days, >>Did you do a working backwards document? Can you share that with us? >>Fortunately >>Not five, five or 10 years down the road, you may decide to do that, right? >>Yeah. Let me, let me check with my PR person to see if I'm allowed to share here. That's >>I mean, I think this is gonna be a huge success and, and I think it it's, it's, it follows a lot of the things that we've learned from AWS. Yeah. And you guys have been all in there and, and, you know, it's funny, right? We laugh about working backwards, customer obsession, two pizza teams. I mean, it really has changed the sort of way that we think about developing software and, and managing infrastructures. I, I think you're gonna have a, a huge business and I, I wish you the best. >>I, I appreciate that. And the, the thing, a lot of that statement is, you know, internal teams are now starting to demand consumer great experiences for the tools that they use. Yeah, for sure. And so one of the things that we did was treat our internal associates. Like they were external customers, we applied design thinking, we applied product management, we built our experience in terms of what are you trying to accomplish? And what's getting in your way, because that's what people have come to expect with all of these consumer experiences, >>Collaboration. That's right. What last question for you? What would you say to peers in your, whatever, same industry, other industries that are really trying to figure out how to get their hands on data to become a data company, what would you advise them? Why should they choose >>Snowflake gives you so many building blocks out of the box to help you create a, a well-managed data ecosystem? You know, the simplicity with which you can create new infrastructure, define policies for that infrastructure onboard new users. I mean, it, it's one of the platforms in internally capital one that has the highest NPS score. And so, you know, if you're looking to adopt a, a data cloud platform, I mean, snowflake is certainly high up on the list of what you should be looking at. >>That's >>Awesome. How do you, do you consider this a SA, is it a consumption or how do you price for this? >>So we, we don't have published pricing at the moment, but it is, it is a SAS product. You know, what we can share is it'll, it'll be a, you know, small fraction of, of your, of your total credit spend with snowflake and, and >>You're thinking a subscription or, or haven't figured that out yet, >>It it'll likely be a, a consumption model based on, you know. Okay. >>So the, so, so say, you know, it's funny SAS, I get it. Software's a service, but it, but because it's consumption, I think it's like modern SAS. If I can say that, you know, it's cloud >>SAS and it, it, you know, it's more important to make sure right now, because we're so early that we're actually providing the right value to customers. We have a pretty generous trial program going on right now where you can try the, the, the software out for free to make sure it, it fits your needs. So, >>Okay. So you're in trial, right. I should have clarified that you're in trial now. And, and so, yeah, of course you haven't figured out exactly how you're gonna price it yet. But >>The, the, the official posture that we're taking is public preview. We've, we've been in private preview for the last six months. We've onboarded a, a couple of customers who are starting to use the product. And so the, the big announcement this week is we're officially in public preview, come on in. >>So you gotta get product market fit. That's right. Before you figure out your pricing and before you, then you, then you're gonna scale. Great. >>What's been the feedback so far >>Overwhelmingly positive. Somebody stopped by the booth and said, oh my God, that's so cool. We've heard a lot of, wow, we need this right now. You know, it's, I had pretty, pretty high expectations coming in, just based on the value that this is created for capital one, but I've, I've been blown away by, by what I've heard from the people who've stopped by our booth. >>Awesome. Patrick, thank you for joining Dave and me on the program, talking about what you're doing with capital one software seems like you're just in early innings, but so much potential to come. We wish you the best of luck with that. And you have to come back and tell us how it's going. Thanks so much. Thanks for having me, our pleasure for Dave ante. I'm Lisa Martin. You're watching the cube our day three coverage of snowflake summit 22 live from Las Vegas continues after a short break.

(digital pulsing music) >> We're back at VeeamON 2022. My name is Dave Vellante. I'm here with my co-host David Nicholson. I've got another mass boy coming on. Patrick Osborne is the vice president of the storage business unit at HPE. Good to see you again, my friend. It's been a long time. >> It's been way too long, thank you very much for having me. >> I can't even remember the last time we saw each other. It might have been in our studios in the East Coast. Well, it's good to be here with you. Lots have been going on, of course, we've been following from afar, but give us the update, what's new with HPE? We've done some stuff on GreenLake, we've covered that pretty extensively and looks like you got some momentum there. >> Quite a bit of momentum, both on the technology front and certainly the customer acquisition front. The message is certainly resonating with our customers. GreenLake is, that's the transformation that's fueling the future of Hewlett Packard Enterprise. So the momentum is great on the technology side. We're at well over 50 services that we're providing on the GreenLake platform. Everything from solutions and workloads to compute, networking and storage. So it's been really fantastic to see the platform and being able to really delight the customers and then the momentum on the sales and the customer acquisition side, the customers are voting with their dollars, so they're very happy with the platform, certainly from an operational perspective and a financial consumption perspective and so our target goal, which we've said a bunch of times is we want to be the hyperscaler on on-prem. We want to provide that customer experience to the folks that are investing in the platform. It's going really well. >> I'll ask you a question, as a former analyst, it could be obnoxious and so forth, so I'll be obnoxious for a minute. I wrote a piece in 2010 called At Your Storage Service, saying the future of storage and infrastructure as a service, blah, blah, blah. Now, of course, you don't want to over-rotate when there's no market, there was no market for GreenLake in 2010. Do you feel like your timing was right on, a little bit late, little bit early? Looking back now, how do you feel about that? >> Well, it's funny you say that. On the timing side, we've seen iterations of this stops and start forever. >> That's true. Financial gimmicks. >> I started my career at Sun Microsystems. We talked about the big freaking Web-tone switch and a lot of the network is the computer. You saw storage networks, you've seen a lot, a ton of iterations in this category, and so, I think the timing's right right now. Obviously, the folks in the hyperscaler class have proved out that this is something that's working. I think for us, the big thing that's really resonating with the customers is they want the operational model and they want the consumption model that they're getting from that as a service experience, but they still are going to run a number of their workloads on-prem and that's the best place to do it for them economically and we've proved that out. So I think the time is here to have that bifurcated experience from operational and financial perspective and in the past, the technology wasn't there and the ability to deliver that for the customers in a manner that was useful wasn't there. So I think the timing's perfect right now to provide them. >> As you know, theCUBE has had a presence at HPE Discover. Previous, even HP Discover and same with Veeam. But we got a long history with HP/HPE. When Hewlett Packard split into two companies, we made the observation, Wow, this opens up a whole new ecosystem opportunity for HPE generally, in storage business specifically, especially in data protection and backup, and the Veeam relationship, the ink wasn't dry and all of a sudden you guys were partnering, throwing joint activities, and so talk about how that relationship has evolved. >> From my perspective, we've always been a big partnering company, both on the route to market side, so our distributors and partners, and we work with them in big channel business. And then on the software partnership side, that's always evolving and growing. We're a very open ecosystem and we like to provide choice for our customers and I think, at the end of the day, we've got a lot of things that we work on jointly, so we have a great value prop. First phase of that relationship was partnering, we've got a full boat of product integrations that we do for customers. The second was a lot of special sauce that we do for our customers for co-integration and co-development. We had a huge session today with Rick Vanover and Frederico on our team here to talk about ransomware. We have big customers suffering from this plague right now and we've done a lot together on the engineering side to provide a very, very well-engineered, well thought out process to help avoid some of these things. And so that wave, too, of how do we do a ton of co-innovation together to really delight our customers and help them run their businesses, and I think the evolution of where we're going now, we have a lot of things that are very similar, strategically, in terms of, we all talk about data services and outcomes for our customers. So at the end of the day, when we think about GreenLake, like our virtual machine backup as a service or disaster recovery, it's all about what workloads are you running, what are the most important ones, where do you need help protecting that data? And essentially, how can we provide that outcome to you and you pay it as an outcome. And so we have a lot of things that we're working on together in that space. >> Let's take a little bit of a closer look at that. First of all, I'm from California, so I'm having a really hard time understanding what either of you were saying. Your accents are so thick. >> We could talk in Boston. >> Your accents are so thick. (Dave laughing) I could barely, but I know I heard you say something about Veaam at one point. Take a closer look at that. What does that look like from a ransomware perspective in terms of this concept of air gaping or immutable, immutable volumes and just as an aside, it seems like Veeam is a perfect partnership for you since customers obviously are going to be in hybrid mode for a long time and Veeam overlays that nicely. But what does it look like specifically? Immutable, air gap, some of the things we've been hearing a lot about. >> I'm exec sponsor for a number of big HPE customers and I'll give you an example. One of our customers, they have their own cloud service for time management and essentially they're exploited and they're not able to provide their service. It has huge ripple effect, if you think about, on inability to do their service and then how that affects their customers and their customers' employees and all that. It's a disaster, no pun intended. And the thing is, we learn from that and we can put together a really good architectures and best practices. So we're talking today about 3-2-1-1, so having three copies of your data, two different types of media, having an offline copy, an offsite copy and an offline copy. And now we're thinking about all the things you need to do to mitigate against all the different ways that people are going to exploit you. We've seen it all. You have keys that are erased, primary storage that is compromised and encrypted, people that come in and delete your backup catalog, they delete your backups, they delete your snapshots. So they get it down to essentially, "I'm either going to have one set of data, it's encrypted, I'm going to make you pay for it," and 40 percent of the time they pay and they get the data back, 60 percent of the time they pay and they get maybe some of the data back. But for the most part, you're not getting your data back. The best thing that we can do for our customers that come with a very prescriptive set of T-shirt configuration sizes, standardization, best practices on how they can take this entire ecosystem together and make it really easy for the customers to implement. But I wouldn't say, it's never bulletproof, but essentially, do as much as you can to avoid having to pay that ransomware. >> So 3-2-1-1, three copies, meaning local. >> Patrick: Yeah. >> So you can do fast recovery if you need to. Two different types of media, so tape fits in here? Not necessarily flashing and spinning disks. Could it be tape? >> A lot of times we have customers that have almost four different types. So they are running their production on flash. We have Alletras with HPE networking and servers running specific workloads, high performance. We have secondary storage on-prem for fast recovery and then we have some form of offsite and offline. Offsite could be object storage in the cloud and then offline would be an actual tape backup. The tape is out of the tape library in a vault so no one can actually access it through the network and so it's a physical copy that's offline. So you always have something to restore. >> Patrick, where's the momentum today, specifically, we're at VeeamON, but with regard to the Veeam partnership, is it security and ransomware, which is a new thing for this world. The last two years, it's really come to the top. Is it cloud migration? Is it data services and data management? Where's the momentum, all of the above, but maybe you could help us parse that. >> What we're seeing here at Hewlett Packard Enterprise, especially through GreenLake, is just an overall focus on data services. So what we're doing is we've got great platforms, we always had. HPE is known as an engineering company. We have fantastic products and solutions that customers love. What we're doing right now is taking, essentially, a lot of the beauty of those products and elevating them into an operational experience in the cloud, so you have a set of platforms that you want to run, you have machine critical platform, business critical, secondary storage, archival, data analytics and I want to be able to manage those from the cloud. So fleet management, HCI management, protocol management, block service, what have you, and then I want a set of abstracted data services that are on top of it and that's essentially things like disaster recovery, backup, data immutability, data vision, understanding what kind of data you have, and so we'll be able to provide those services that are essentially abstracted from the platforms themselves that run across multiple types of platforms. We can charge them on outcome based. They're based on consumption, so you think about something like DR, you have a small set of VMs that you want to protect with a very tight RPO, you can pay for those 100 VMs that are the most important that you have. So for us driving that operational experience and then the cloud data service experience into GreenLake gives customers a really, gives them a cloud experience. >> So have you heard the term super cloud? >> Patrick: Yeah. (chuckles) >> Have you? >> Patrick: Absolutely. >> It's term that we kind of coined, but I want to ask you about it specifically, in terms of how it fits into your strategy. So the idea is, and you kind of just described it, I think, whether your data is on-prem, it's in the cloud, multiple clouds, we'll talk about the edge later, but you're hiding the underlying complexities of the cloud's APIs and primitives, you're taking care of that for your customers, irrespective of physical location. It's the common experience across all those platforms. Is that a reasonable vision, maybe, even from a technical standpoint, is it part of HPE strategy and what does it take to actually do that, 'cause it sounds nice, but it's probably pretty intense? >> So the proof's in the pudding for us. We have a number of platforms that are providing, whether it's compute or networking or storage, running those workloads that they plum up into the cloud, they have an operational experience in the cloud and now they have data services that are running in the cloud for us in GreenLake. So it's a reality. We have a number of platforms that support that. We're going to have a set of big announcements coming up at HPE Discover. So we led with Alletra and we have a block service, we have VM backup as a service and DR On top of that. That's something that we're providing today. GreenLake has over, I think, it's actually over 60 services right now that we're providing in the GreenLake platform itself. Everything from security, single sign on, customer IDs, everything, so it's real. We have the proof point for it. >> So, GreenLake is essentially, I've said it, it's the HPE cloud. Is that a fair statement? >> A hundred percent. >> You're redefining cloud. And one of the hallmarks of cloud is ecosystem. Roughly, and I want to talk more about you got to grow that ecosystem to be successful in cloud, no question about it. And HPE's got the chops to do that. What percent of those services are HPE versus ecosystem partners and how do you see that evolving over time? >> We have a good number of services that are based on HPE, our tried and true intellectual property. >> You got good tech. >> Absolutely, so a number of that. And then we have partners in GreenLake today. We have a pretty big ecosystem and it's evolving, too. So we have customers and partners that are focused, our customers want our focus on data services. We have a number of opportunities and partnerships around data analytics. As you know, that's a really dynamic space. A lot of folks providing support on open source, analytics and that's a fast moving ecosystem, so we want to support that. We've seen a lot of interest in security. Being able to bring in security companies that are focused on data security. Data analytics to understand what's in your data from a customer perspective, how to secure that. So we have a pretty big ecosystem there. Just like our path at HPE, we've always had a really strong partnership with tons of software companies and we're going to continue to do that with GreenLake. >> You guys have been partner-friendly, I'll give you that. I'm going to ask Antonio this at Discover in a couple of weeks, but I want to ask you, when you think about, again, to go back to AWS as the prototypical cloud, you look at a Snowflake and a Redshift. The Redshift guys probably hate Snowflake, but the EC2 guys love them, sell a lot of compute. Now you as a business unit manager, do you ever see the day where you're side by side with one of your competitors? I'm guessing Antonio would say absolutely. Culturally, how does that play inside of HPE? I'm testing your partner-friendliness. How would you- >> Who will you- >> How do you think about that? >> At the end of the day, for us, the opportunity for us is to delight our customers. So we've always talked about customer choice and how to provide that best outcome. I think the big thing for us is that, from a cost perspective, we've seen a lot of customers coming back to HPE repatriation, from a repatriation perspective for a certain class of workloads. From my perspective, we're providing the best infrastructure and the best operational services at the best price at scale for these costumers. >> Really? It definitely, culturally, HPE has to, I think you would agree, it has to open up. You might not, you're going to go compete, based on the merit- >> Absolutely. >> of your product and technology. The repatriation thing is interesting. 'Cause I've always been a repatriation skeptic. Are you actually starting to see that in a meaningful way? Do you think you'll see it in the macro numbers? I mean, cloud doesn't seem to be slowing down, the public cloud growth, I mean, the 35, 40 percent a year. >> We're seeing it in our numbers. We're seeing it in the new logo and existing customer acquisition within GreenLake. So it's real for us. >> And they're telling you? Pure cost? >> Cost. >> So it's that's simple. >> Cost. >> So, they get the cloud bill, you do, too. I'd get the email from my CFO, "Why the cloud bill so high this month?" Part of that is it's consumption-based and it's not predictable. >> And also, too, one of the things that you said around unlocking a lot of the customer's ability from a resourcing perspective, so if we can take care of all the stuff underneath, the under cloud for the customer, the platform, so the stores, the serving, the networking, the automation, the provisioning, the health. As you guys know, we have hundreds of thousands of customers on the Aruba platform. We've got hundreds of thousands of customers calling home through InfoSight. So we can provide a very rich set of analytics, automated environment, automated health checking, and a very good experience that's going to help them move away from managing boxes to doing operational services with GreenLake. >> We talk about repatriation often. There was a time when I think a lot of us would've agreed that no one who was born in the cloud will ever do anything other than grow in the cloud. Are you seeing organizations that were born in the cloud realizing, "Hey, we know what our 80 percent steady state is and we've modeled this. Why rent it when we can own it? Or why rent it here when we can have it as operational cost there?" Are you seeing those? >> We're seeing some of that. We're certainly seeing folks that have a big part of their native or their digital business. It's a cost factor and so I think, one of the other areas, too, that we're seeing is there's a big transformation going on for our partners as well, too, on the sell-through side. So you're starting to see more niche SaaS offerings. You're starting to see more vertically focused offerings from our service provider partners or MSPs. So it's not just in either-or type of situation. You're starting to see now some really, really specific things going on in either verticals, customer segmentation, specific SaaS or data services and for us, it's a really good ecosystem, because we work with our SP partners, our MSP partners, they use our tech, they use our services, they provide services to our joint customers. For example, I know you guys have talked to iland here in the past. It's a great example for us for customers that are looking for DR as a service, backup as a service hosting, so it's a nice triangle for us to be able to please those customers. >> They're coming on to tomorrow. They're on 11/11. I think you're right on. The one, I think, obvious place where this repatriation could happen, it's the Sarah Wong and Martin Casano scenario where a SaaS companies cost a good sold become dominated by cloud costs. And they say, "Okay, well, maybe, I'm not going to build my own data centers. That's probably not going to happen, but I can go to Equinix and do a colo and I'm going to save a ton of dough, managing my own infrastructure with automation or outsourcing it." So Patrick, got to go. I could talk with you forever. Thank you so much for coming back in theCUBE. >> Always a pleasure. >> Go, Celts. How you feeling about the, we always talk sports here in VeeamON. How are you feeling about the Celts today? >> My original call today was Celtics in six, but we'll see what happens. >> Stephen, you like Celtics? Celtics six. >> Stephen: Celtics six. >> Even though tonight, they got a little- >> Stephen: Still believe, you got to believe. >> All right, I believe. >> It'd be better than the Miami's Mickey Mouse run there, in the bubble, a lot of astronauts attached to that. (Dave laughing) >> I love it. You got to believe here on theCUBE. All right, keep it right- >> I don't care. >> Keep it right there. You don't care, 'cause you're not from a sports town. Where are you in California? >> We have no sports. >> All right, keep it right there. This is theCUBE's coverage of VeeamON 2022. Dave Vellante for Dave Nicholson. We'll be right back. (digital music)

from the cube studios in palo alto in boston bringing you data driven insights from the cube and etr this is breaking analysis with dave vellante five publicly traded u.s based companies have market valuations over or just near a trillion dollars as of october 29th apple and microsoft topped the list each with 2.5 trillion followed by alphabet at 2 trillion amazon at 1.7 and facebook now meta at just under a trillion off from a tie of 1.1 trillion prior to its recent troubles these companies have reached extraordinary levels of success and power what if anything could disrupt their market dominance in his book seeing digital author david micheller made three key points that i want to call out first in the technology industry disruptions of the norm the waves of mainframes minis pcs mobile and the internet all saw new companies emerge and power structures that dwarfed previous eras of innovation is that dynamic changing second every industry has a disruption scenario not just the technology industry and third silicon valley broadly defined to include seattle or at least amazon has a dual disruption agenda the first being horizontally disrupting the technology industry and the second as digital disruptors in virtually any industry how relevant is that to the future power structure of the digital industry generally in amazon specifically hello and welcome to this week's wikibon cube insights powered by etr in this breaking analysis we welcome in author speaker researcher and thought leader david michela to assess what could possibly disrupt today's trillionaire companies and we're going to start with amazon dave good to see you welcome thanks dave good to see you yeah so dave approached us about a month or so ago he was working on these disruption scenarios and we agreed to make this a community research project where we're going to tap the knowledge of the cube crowd and its adjacent communities and to that end we're initiating a community survey that asks folks to rate the likelihood of seven plus one disruption scenarios so we have a slide here that sort of shows what that survey structure is going to look like and so as i say there's seven plus another one which is kind of an open open-ended and we're going to start with amazon as the disruptee so dave you've been writing about the technology industry for decades and digital disruption and china and automation and hundreds of other topics what prompted you to start this project yeah it's a great question you know as you said that the whole history of our business has been you know every decade or so you have a new set of leaders ibm digital microsoft the internet companies etc but when i started looking at it you know that seems in some ways to have actually stopped that you know microsoft is now 40 years old amazon is what 1995 is getting towards 30. you know google's been a dominant company for 20 years and you know apple of course and facebook more recently so so whatever reason this sort of longevity of these firms has been longer than we've seen in the past so i sort of say well is there anything that's going to change that so part of it and we'll get into it is what could happen to disrupt those big five but then the sort of second question was well maybe the uh disruptive energies of the of the tech business have moved elsewhere they've moved to crypto currencies or they've moved to tesla and so you start to sort of broaden your sense of disruption and when you talked about that dual disruption agenda that whole ability of tech to disrupt other sectors banking health care insurance automobiles whatever is sort of a second wave of disruption so uh we started coming out all right what sort of scenarios are we really looking at over say for the 2020s what might shake up the big five as we know them and how might disruption spread to sort of more industry specific parts of the world and that was really the the genesis of the project and really just my own thinking of all right what scenarios can i come up with and then reaching out to companies like yourselves to figure out okay how can we get more input on that how can we crowdsource it how can we get a sense of of what the community thinks of all this it's great love it and as you know we're very open to do that so we're going to crowdsource this we're going to open it up to virtually anyone and use multiple channels so let's go through some of the scenarios all of them actually and explain the reasoning behind their inclusion the first one the govern government mandated separation divestment and or limits on amazon's cloud computing retail media credit card and or in-house product groups it probably no coincidence that this was the first one you chose today but why start here well i think the government interest in doing something to get back at big tech is is pretty clear and probably one of the few things that has bipartisan support in washington these days and also government interventions have always been an enormous part of the tech industry's history the the antitrust efforts against ibm and att in particular and more recently microsoft a smaller one but it's it's always been there there's a vibe to do it now and when you look at all the big ones but particularly amazon you can see that potential divestments and breakups are sitting there right in front of you the separation of retail and aws uh perhaps breaking out credit card or music or media businesses these sorts of things are all on the surface at least relatively clean things to do and i think when you look at the formation of an alphabet or a meta those companies themselves are starting to see their own businesses as consisting of multiple firms yeah so i just want to kind of drill into the cloud piece just to emphasize the importance of aws in the context of amazon amazon announced earnings thursday night after the close aws is now a 64 billion revenue run rate company and they're growing at 39 percent year over year that's actually an accelerated growth rate from q3 2020 when the company was grew at 29 it's astounding think about a company this size moreover aws accounted for more than actually but 100 of amazon's operating profit last quarter so the aws cloud is obviously crucial as a funding vehicle and ecosystem accelerant for amazon and i just wanted to share some data points dave before we move on to these other scenarios yeah and just on that uh i think that is the fundamental point it's very easy to see aws on its own as a powerhouse but i think you know if you figure how much freedom aws money has given the retail business or the credit card business or the music businesses to launch themselves and to essentially make no money for very long periods of time uh you see that you know if you're a walmart trying to compete with amazon as a retailer well that money from aws is is an awful big problem and and so when they look at separation that's the sort of stuff people talk about right so i just want to i want to put that into context just in in terms of the the cloud business so this chart is one from our etr surveys that isolates the four hyperscale cloud providers and adds in oracle and ibm we both own public clouds but don't you know don't have nearly the the scale we don't have apple or facebook they have clouds as well and we can talk about that in a moment but the chart shows net score or spending momentum on the vertical axis and market share or pervasiveness in the survey on the horizontal axis it's it's really mentioned share not dollar market share but it's an indicator and the red line is an indicator of elevated spending momentum and you can see azure and aws they're up and to the right i mean amazon is 64 billion you know uh azure will claim larger because they're including their application business but just their their their i asked business obviously smaller than amazon's but you can see in the survey the respondents define cloud they include that sas business so they they both impressively have this high spending momentum on the vertical axis well above that 40 line despite their size google obviously well behind those to the left and then alibaba which has a small sample in the etr survey it's you know it's not as prominent in china but even though it's ias cloud businesses larger than google's by probably a couple billion dollars now the point is these four hyperscalers and there really are only four in my view anyway they have a presence that allows them to build new businesses and disrupt ecosystems and enact that dual disruption agenda should they choose to do so at least in the case of amazon oracle and ibm are not in a position to do that it's not part of their agenda they don't they don't have that scale but dave can you talk about your dual disruption scenario very clearly amazon fits in there and i would think alibaba as well but what about microsoft facebook apple google yeah i mean you know people often say what's the biggest difference between microsoft and amazon from from a cloud point of view and the answer is pretty clear that microsoft goes out of its way to assure its customers that it really doesn't have any interest in competing directly about them so you don't see microsoft going into the retail business or the banking business or the healthcare business all that seriously in contrast that's really what amazon is all about is taking its capabilities to essentially any industry it likes and therefore as one is as great as the service aws provides it's often being provided to people who amazon is actually competing with at least some degree or another and you know that's a huge part of microsoft's sales pitch and it's certainly a potential vulnerability down the road uh it's very hard in the end to be an essential supplier and a direct competitor at the same time but so far they've managed to do that yeah so we put together just another sort of aside here this little thought experiment to see what aws would look like as a separate entity and so it's a chart that looks at a number of tech companies and lays out their revenue run rate the growth rates gross margin probably should have done operating margin might have been more relevant but market cap and revenue multiple again given the size of aws at 64 billion run rate and accelerating growth trajectory it's just it's remarkable and so we we figured this out based on industry norms and today's valuations it's not inconceivable that aws could be you know in the trillionaire club or close to it so based on that discussion we had earlier amazon amazon's dual disruption agenda being funded by empowered by aws as we just discussed dave yeah and just keep in mind nothing that you or i are saying are predictions or saying that anything is going to happen they are possible scenarios of what might happen that seem to make some plausible sense so that when amazon is making the sort of profits that it's making aws naturally that's going to attract other companies because there's margin to to be had there and similarly you know look at uh you look at microsoft for all those years the profits it made in windows or in office software allowed it to do all kinds of other things and essentially that's what amazon is doing today but if a google or a microsoft could cut into those profits through some sort of aggressive pricing and perhaps we'll talk about that you know that would have a lot of impact on amazon as a whole all right so let's quickly go through the other description scenarios and maybe make some comments the next one sort of major companies increasingly choose to do their own cloud computing and or sell their products directly for competitive cost security or other reasons so dave i saw this and look at a company like walmart and others no way they're going to run their business on aws walmart as we know is building out its own cloud and maybe it doesn't have the size of a hyperscaler but it's very large it's got the technical chops it can most likely do it a lot cheaper than renting cloud space what was your thinking in this scenario yeah the broader thing here is essentially one of that computing paradigms have been proven to go in cycles you know a long time ago people shared computers and called timeshare and then people ran their own and now they're sharing again through the cloud and who knows it's possible that the cycle could shift again through some innovation and you know a lot of companies today look at the bills they're getting for cloud or for various sas services and some of them are pretty high and a lot of them will look at and say hey maybe we actually can do some of this stuff cheaper so the scenario is that essentially the the cycle shifts once again uh and it makes more sense to do stuff in-house again that's not a prediction but uh certainly something that's happened before and couldn't plausibly happen again yeah there's a lot of discussion about that in the industry of martine casado and sarah wong wrote that piece about the you know the trillion dollar basically sucking sound basically saying the the scenario was the the the premise rather was the that that sas companies their cost of goods sold are increasingly going to be you know chewed up by cloud costs and then of course mark andreessen says every company is going to be a sas company so as the sassification of business occurs that's something to consider okay next scenario is environmental policies raise costs change packaging delivery recycling rules and or consumer preferences can you comment dave on your thinking on this scenario yeah first i'll just back up a bit we're used to thinking of technology is the great disrupter and clearly that's still important but there are now other forces out there china which will talk about uh the environment uh various cultural forces and and here with the environment you see all kinds of things that could change that you know if you look at amazon and its model of very high levels of packaging lots of delivery vehicles and all the things it is doing are those necessarily the best environmentally and will there potentially be various taxes carbon metrics or things that might work against that model and tend to favor more traditional stores where people go to pick them up that seems to be a plausible scenario and i think everybody here knows that desire to do something in the in the climate environmental spaces is pretty strong and you know if you look at you know just throws aside the recycling industry itself has arguably been quite a failure in that much of what is so-called recycled is basically put in tankers and shipped to the third world which no longer wants it uh and so the backlog of packaging and concerns about packaging and uh what to do with all that you know those those issues are rising and and will be real and i i don't know whether amazon has a good answer to that they're you know they obviously are very aware of it they're working very hard to do everything they can in that space but their fundamental model of essentially packaging every good in its own little box or envelope or whatever is arguably not the greenest way of doing business got it thank you so okay so the next one is price in slash trade wars with the u.s and or china cloud and e-commerce giant so protectionism favors national players so we talking here about for example google bombing prices or alibaba or trade policy making it difficult for amazon to do business in certain parts of the world can you add some color on this one yeah all those things and i would just start with with china itself you know you could argue that covet has been the biggest disruptor of the last couple years but if you look out the next five or eight you had to look at all these things you'd probably say china the size of the chinese market the power of its vendors players like alibaba clearly can rival amazon in many different ways uh you know it's no secret that it'd be hard for amazon to they're not going to be a big success in china uh but you can see it in harder ways that you imagine across asia or other markets where alibaba is strong and you're in today's sort of environment where there's scarce goods and maybe certain products well maybe they go chinese may probably go to alibaba first and you want to buy that product well amazon doesn't have it but alibaba has it you know those sort of scenarios if you get into a sharp trade war with china or even if the current tensions continue it's quite easy to see how that could uh play some havoc with amazon's supply chains in many ways the whole amazon retail model is based on a steady flow of goods manufactured in china and that clearly is not as stable as it was right got it the next one actually caught my attention and this is a big part of the reason why we want to survey the community to see how plausible folks think this is in its its technology related scenario so that would potentially disrupt aws and by fault by default hit amazon so that's major computing innovations such as quantum edge machine machine would obsolete today's cloud architectures okay so so here what you're thinking just as aws changed the game in i.t some future innovations or new business models that we haven't conceived yet could disrupt the prevailing cloud computing model right yeah absolutely i mean you know again we'll go back to where we started that new technologies have always been the main disruptors and here we're looking at some potentially very powerful uh new technologies you know your guess is good in mind about what's gonna happen with quantum is clearly a very different way of computing quite possibly led by other vendors possibly even led by china which would be a huge issue you look at the cloud well cloud's not very good at sort of edge stuff or machine to a machine stuff or sort of near field things out cars in the highway talking to each other uh you know again amazon's totally aware of these things and they are working on it but they have a huge investment in other ways of doing things and historically that inertia that need to protect existing bases of activity and practices has made it difficult for a lot of companies to adjust to new things and so that could happen again uh and there's certainly a puzzle but yeah in all these cases so far amazon has been aware of it is trying to do it but you can still see the scenario playing out and in a truly disruptive technology it's not always possible for the incumbent to effectively cope with it okay the next scenario speaks to i think some of the work that you've done in automation and related areas software replaces centralized warehouses as delivery services are directly connected to suppliers and factories so dave this is like cut out the middle man right software and automation changes the nature of the route absolutely i mean you know in a world of ubiquitous delivery services and product standardization metrics and products being built and shipped from all over the world the concept of running them all through a centralized warehouse is at least at a minimum uh seems like something that might be uh obsoleted and replaced and you know imagine if google built a significant taxonomy of of core products that could be traced directly to where they are either manufactured supplied or brought into the country from whatever company that tries to sell them and the delivery service connected directly to that uh and so that model has always been out there i think at various times people have looked at it it hasn't happened so far and i think amazon itself is is is looking at this particularly as it gets more into food that the idea of shipping all fresh food any sort of centralized warehouse is a pretty bad idea uh and so you know that model of software essentially replacing giant automated warehouses uh is out there and and seems to me uh likely and i just say that you know alibaba for the record doesn't really use that warehouse model it uses a network of suppliers and does it that way and and there do seem to be uh some efficiencies that would likely come with that the next one is was really interesting from a historian's perspective and it's the penultimate uh scenario and that's the proverbial self-inflicted wound and you and i certainly remember ibm's you know fateful decision to outsource the microprocessor and operating system to intel and and and and and microsoft sorry ibm's decision to do that lotus you might recall it refused to allow 123 to run on windows back in the day novell buying word perfect jim barksdale a lot of young people the audience won't of course remember this but jim barksdale poo-pooing microsoft's decision to bundle internet explorer into the operating system all those were kind of self-inflicted or blind spots so this one is complacency arrogance blindness abuse of power loss of trust so much more than the examples i gave consumer and or employee backlash you're seeing some of that at facebook now and i guess this is taking their eye off the customer ball losing the day zero in amazon's case forgetting that customer obsession formula they're working backwards culture and i think this is a big reason why andy jassy was put in charge so this wouldn't happen but we've seen time and time again as the examples i just gave blind spots have absolutely killed companies haven't they dave absolutely he listed many of the most famous but perhaps my favorite of all was kennels and the founder of digital equipment corporation one of the great tech visionaries of his time who stated over and over again why would anybody want a home computer or eunuch's snake oil was his other beautiful all of those things and and so there's the blindness uh there's the area ibm who just came to the view that they and att both came to the view that they were invincible and nothing could ever crack their control of their customer base so we've seen all that i think uh more recently i think some of these things can actually go from the bottom up and you know what's happening to facebook today well they're being hurt by former employees speaking out uh you know this never really happened too much to in the ibm and t days but people calling into question amazon's work labor practices and such things is certainly a possible scenario and the whole sort of you know in the end you know people talk about a cultural backlash against technology i'm not sure i believe it'll happen but it certainly is possible that people will start to rebel against these firms you see it more likely with facebook is fairly well along there uh amazon's still popular but you know in the end and as you i think you said the the core thing that companies routinely fail on is they lose their customer focus and they get caught up in other things their financial numbers their their power inside their position of their company but they they lose track of staying close to the customer has need and terrific job of staying close to the customers over the years uh so if anyone you know was maybe less vulnerable that they they would be well along that that line but it can happen to anyone and new management is often you know one of the real tests and there's many examples of that through history when a new executive comes in will they have that same focus that same thing particularly you know as the first generation's employees get wealthy and retired in a new set of people come in you know you look at microsoft the new people who came in well they're not going to be multi-millionaires they may have missed the great runs they're there to work and and the culture of companies changes when you get to that state the m is not that there yet but you can envision that comings soon enough so you know cultural issues have always been a factor and it's hard to imagine there won't be some sort of factor going forward well and you know you talk about that the the succession of founders and ceos i mean that's what to me makes microsoft so astounding because during the bomber years it was unclear that they were ever going to become relevant again and so nadella has done a masterful job but of course they had the margins from the pc software business that allowed them to buy that time but look at intel and the troubles it's going through uh and so many other examples of companies that just sort of said all right well we're going to pack it in and either sell the company or which is again what i think makes think companies like oracle and dell which you know founder-led ceos not ceo in the case of oracle but still running the business uh so quite uh significant yeah yeah and you know we've talked a lot about things that might hurt answers but you gotta recognize how in many ways how amazing they are and most tech companies a lot of them anyways have essentially been one trick ponies i mean google still makes overwhelming amount of its money selling ads and the things it's tried to do in cars and healthcare and various things you know they've often struggled you know apple still makes the core of its money around it's it's cell phone platform amazon's one of the few that continually generates entirely new huge businesses and and you have to give them an enormous amount of credit for that you know microsoft uh was a they failed repeatedly over and over again with internet stuff and phone stuff and all these things and it really wasn't until you know satya came in and really focused on their customers and their need for enterprise services that he that he really got the company on the right track so you know amazon has always been good listeners customers and if they continue to do so it bodes well but history says other stuff comes along okay and the last scenario is open-ended dave included uh you know what did we miss is there another scenario that we haven't put forth that you could feel it could be disruptive to amazon right i mean you've got to have the at least what'd we miss yeah i mean you know these are things that me and you and i just sort of made up the top of our head these are things we see that that might happen but you know in your huge audience of people in this community every day i'm sure there are other people out there who have thoughts of what might shake things up or even doing things that might shake things up already uh and you know one of the things you do for you guys is get this sort of material out there and and see what ideas surface so hopefully people will uh participate in this and we'll see what comes out of it all right so what happens from here is we're going to publish the the link to the survey in this video description and in our posts we ask you to take the survey please tell your friends we're going to publish the results as always we do in an open and free david michelle thanks so much for putting your brain power on this and collaborating with us i'm really excited to see the results and and and run through the other giants with you as well once we see what this survey says yeah thanks david great and yeah if we can make this one work be fun to do it for for google and microsoft and facebook and apple and see where it all goes thanks a lot all right okay that's it for today remember these episodes are all available as podcasts wherever you listen just search breaking analysis podcast i publish each week on wikibon.com and siliconangle.com etr.plus is where all the cool survey data lives they just dropped their october survey with some great findings so do check that out you can reach me on twitter at d velante he's at d michelle or comment on my linkedin post or email me at david.vellante at siliconangle.com this is dave vellante for dave michelle thanks for watching thecube insights powered by etr be well and we'll see you next time

[Music] hello welcome to this cube conversation i'm john furrier the palo alto studios for the cube i'm your host here with jeremy burton who's the ceo of observe inc just launched their product they launched their company before that they're doing great jeremy great to see you oh no thanks uh always great to be back on yeah there's there's certainly a lot going on the start of my day job which is running observing my night job which is uh obviously working with uh snowflake and it's not great to see both going on at the same time you've done very well with the snowflake relationship being a board member and all and being in that ecosystem and a lot of people are doing well in this shift you're part of it again you're on the inside but also now on the outside building a business and it's exciting because it's highly competitive it's a big category and it's really moving fast so give us a quick update on what's going on in the landscape and your recent launch you just had yeah i mean i i think most businesses be the you know new businesses cloud native businesses as we call it upon in the cloud businesses are old um that they're really uh trying to deliver like new services to reach customers and it's harder for an incumbent business because they've got to do a lot of reinvention or modernization or i guess the term de jure is digitization um and ultimately a lot of that means writing they've got to start writing software again you know it comes naturally maybe to the newer companies uh the sas companies uh but the biggest of the big have got you know really got to start riding software again and and as they push a new code into production every day they've got to make sure it works and so this new market for observability i think really uh helps people troubleshoot problems with this you know these new applications um and the goal obviously is to make sure that you know you avoid customer churn and any kind of a bad experience which um i think is what every sas company dreads um you know it's a big problem you know getting all these metrics in one place is really key i want to get into your launch 2.0 yeah we could bring in dave vellante my co-host was thecube always a favorite to bring on the analysis i know dave dug in heavily on the launch dave good to see you we'll get you hey guys how are you doing how are you doing jeremy good to see you yeah john i mean jeremy your your first launch was was really a company launch right and now now you're given the the product update so what do we need to know yeah so we i mean you're right when we first went out it was sort of like this is observing this is what observability um is we we sort of glossed over a lot of product details because i think like a lot of startups we you know we had a chunk of initial functionality but we knew there was a lot missing and so so previously you know in the last six months since we did that announcement we're now trying to you know fill out the product and a couple of the big features that we knew we needed um i mean one was metrics um and although we've always been able to ingest metrics uh most people maybe know you know time series type data we hadn't built all of the functionality you know in our language or in the user interface for the user to be able to manipulate them um so that was a big lift um which we got done and then and very closely related once you've got metrics the next thing people want to do is they want to start alerting on things hey tell me when this metric is is out of whack and one of our sort of big differentiators are one of the things that we always bring to bear on any kind of data we manage is to link data together so we're always trying to provide more context for the data that the user's looking at so metrics and alerts they sort of tie into our core value prop of being able to relate data jeremy if i don't mind you don't mind ask answering i'd like to get your take on this because one question i ask all these analytics companies is yeah data's great data lakes and it's all good about getting the data in this kind of environment but most people just want to shape the data and they want to just get insights out of it fast they don't want to they don't want to do a lot of prep they want to have it in position whether it's querying it or just having it available and sometimes it's not always there so they're constantly reshaping it and so the idea of just shaping it and making getting some insights which is basically quickly distill out of it turns into i got to reshape i got to go back to the well if you will or the lake in this case and pull out the data how are you guys solving that because this is like the um the simple construct make it easy yeah it's funny i mean even going right back to data warehouse in days of old the big frustration is is etl right it was so painful to transform the data into the right shape to get into the database i mean some of these projects i mean i think like 70 of those projects never even completed um the the big big difference now and certainly a lot of the data we deal with is it's unstructured inherently it's generated by machines we we just sort of dump it all into observe and then we let users pause it on the fly and so it can be one shape one day in a different shape the next and then we'll we'll backfill all of the data automatically into the new shape that the users define so these systems have really got to be set up to do um like ad hoc analysis you know when if you only did a couple of updates to your application uh a year the the environment wasn't that dynamic it didn't change very much and most of the problems you saw you you've seen before and now with code changing every day the application looks different every day so the issues that you see look different every day so it's really really important that these systems are incredibly dynamic and don't get locked into one particular shape from the get-go jeremy you you took a somewhat different approach i mean a lot of companies in this space will choose to do like a purpose-built database specifically for observability and metrics and so forth and that that's talking about a heavy lift that could take take many years you're choosing to put your emphasis do your heavy lift elsewhere yeah that obviously gives you a time to market advantage can you talk a little bit about that philosophy and what that gets you yeah it was probably one of the biggest decisions that we made when we founded observe was was do we build our own database like almost everyone who'd gone before um or do we go with a commercial offering and when we first started building against snowflake three years ago we we did we weren't actually sure it could do what we wanted to do and so it was one of the biggest areas of technical risk um but certainly at this point we've got ourselves very comfortable that it's going to be able to do what we need it to and it saves us building a database and uh i mean like this week at the snowflake summit i think snowflake just announced an additional 30 compression on data it's like okay so we did nothing and now you know all of those folks who are sending terabytes a day to us they get an extra 30 compression and and so that's the value of building on a commercial platform you know snowflake has got 300 engineers working away on on their database and they deliver benefits to us and we focus on the application so we know obviously frank we talk to him all the time and he's unequivocal about your cloud we're not doing a halfway house we're not doing on-prem but you're i'm sure familiar with the uh the a16z narrative from from an uh from from martin casado and sarah wong basically the premise for those of you don't know is you know for startups and as you're growing cloud is a no-brainer but at scale it becomes fifty percent of your cost of revenue it becomes uh an albatross to your operating leverage what do you think about that do you buy that uh do you ever see like a snowflake going going back on prem what's your thoughts on that i mean i feel like yeah i mean we used to put wells in our back gardens and generators in our basement and you know they're cheaper too right but the problem is i've got to dig a freaking well right and and then what am i not doing while i'm digging my well and and so i i don't know i i mean i get the general premise but i don't want half the company going and building not just like a database all of the infrastructure that's underneath why because it's not what our customers pay for like if we can add more value on top of that platform we can charge more so it's sort of like well if all those companies had actually started out building their own infrastructure and everything would they have would they have built the application experience that made them successful i mean you so the the i mean i i get the paper i think it's very very well written i'm just i'm just not sure it's a big distraction like we don't care about the underlying infrastructure we just want it to be there you know and you know and if we were doing that then we might observe might not be as good as it currently is you know well i think it's a question to me john is where's the customer value is the customer value in you know the valuation of the company or is it in what you can deliver and how fast you can hold on let me just put context to martin casado's little thing there it's the paradox um paper so there's a paradox there and his thesis is do you focus on cost of goods sold or do you drive more revenue and his whole part point was at some point you got to look at the cost right and and i then weaved into i hit him up on twitter immediately and i said oh so you must have a bunch of companies who aren't growing right so so because if you look at what's going on the mckinsey paper we covered this at our last startup event startup event is that the companies that are driving new revenue it's coming from a lot of re-platforming and refactoring but also net new use cases so a lot of clients are making more money by introducing new products so so that's a new revenue so you you are either going to be on one side of the paradox you're going to be inside of i'd rather refactor for new revenue yeah then save money by reducing costs so i still think we haven't cleared the runway on this growth so i think there's plenty of trillions left to create so i'm on the side of i'm on the side of you know if you're worried about pennies in the cloud to the well point that jeremy mentioned then you might either look at other things yeah it's about growth i mean i feel certainly younger companies and and observe and i mean also snowflake that we were just talking about i mean uh the snowpack announcement this week of going and running spark jobs well yeah they could do that or they could go build a data center i mean to reduce costs and to me um the right call is to do more with customers data um and and the the i don't know the somewhat um i mean the counterpoint to that would be well let's make it a more profitable business but you know to me that doesn't add up for the majority of new companies jeremy how should we look uh i'm gonna ask how should we think about this space because you have you got guys like splunk that have been doing log analytics for a while now you got you got the elk stack coming in with an open source and you know it's it's open source but it also brings complexity you've got big players now like cisco who's made you know the apple the acquisition of appd you've got kind of who's now a legacy a new relic we talked about purpose-built databases before so everybody's coming at this from all different sides how do you think about it look at it and where do you fit yeah i think you've got the big players i mean you've you've named quite a few of them then and and look most of my career i've i've been on that side right and and typically what you do as a big company is it's harder to innovate and so you use your balance sheet for innovation you go buy innovation and and then you try and integrate and um that that i mean it's very very doable and um but it just takes a long time and the risk is that as you integrate you're never really getting your architecture on a solid foot and you're sort of band-aiding things together and we're selling multiple things to the same customer versus really coming back to first principles and saying well how should this really have been built so i actually tend to worry a little bit less about the bigger companies um and then look there's a set of startups that have from like observed from first principles thought well if we were to build a system to to look at all the telemetry data that applications and infrastructure generate then then how would we do it um so you know we certainly uh banking on the fact that the more modern architecture um as time goes by because i still think we're you know we're in in baseball terms we're probably in the first inning still of observability um that that modern architecture will will come to bear over time we'll be able to do things that the other guys won't be able to do and and one of those is actually the simple task of relating data you know why because all of our data is in one place and it's in a relational database you know it's it's that simple i think one of the things that's worth calling out and it's pointing out is that you guys are also on the snowflake so you you're riding that wave to your point about i which i agree with by the way you're in you're focusing on innovation not kind of moving the deck chairs around on stuff but i want to get a question about this event you had because one of the things that you guys are becoming known for is to eliminate the headaches for sres and devops engineers who have been conditioned to accept you know the old ways of kind of handcrafting and the people who do it first tend to be the most bloody when they when they come out of it but as it becomes easier right and we discovered this at the red hat summit dave and jeremy is that this notion of an sre is becoming more prominent in engineering schools and computer science programs as kind of replacement for it i don't mean like i t is dead but like it's turning into ai ops git ups whatever people want to call it it's cloud native so the notion of an sre is on the teams of these modern development teams so you're seeing this end-to-end workflow visibility so so that means that if they're going to have that they're going to have these new team members sres and dev and sec together and they need the data so this is where you guys are and i think you guys hit this and correct me if i'm wrong if you don't mind explaining how does that the observability equation change when the teams change because teams are changing in the modern architecture yeah i mean it's it's it's probably a cliche but the the you know there's tooling and then this process change and as as as people move to things like continuous delivery um they get maniacally focused on uh delivery of of new features and new capabilities to the customer and then focused on the experience that the customers have in and i think the you know the role of the sre becomes critical because they try and understand not just what the customer is doing with the application but the problems that the customer is experiencing and that's going to work hand in glove you know with the engineering team who ultimately is going to implement the new features that the customers want and one of our sort of big missions here is to is to lessen the burden on the devops team which has been providing essentially infrastructure and tooling for for the sre and engineering teams to use right now they're overwhelmed to deliver just the basics and candidly the engineering and sre teams are not not happy with what's been delivered so we if we can lighten the burden on the devops team you should then get a richer experience for the sre and engineering teams for them to do ultimately what they want to do which is customer satisfaction and and engage their customers uh in in new ways and and there's just the quality of what is surface to those teams right now is just not very good because it's hard so jeremy you mentioned the first innings your uniforms are still white you you got the starting picture how's it how's it feeling how's the arm feel what's the early customer interactions like where are you getting traction yeah it's it's been interesting because um you know when you start with no customers i mean obviously we've been on the wall here at work our first customer 2500 bucks and i've never been so thrilled to get a sales order for twenty five hundred dollars um but no it it it's we we've targeted largely sas companies uh or tech tech centric companies and and one of the guys that we're going to be highlighting is uh topgolf which um i'm sure anyone who's been there and and you know enjoys going and hitting a golf ball around and playing angry birds but um look they're a tech centric company um customer experience for them is everything they're not in the in the it business per se but it enables them to deliver these amazing customer experiences and so you know when they've got issues when they need to troubleshoot problems they need to do it quickly and and so we tend to you know help those kind of companies um improve the experience they're providing um but yeah we've got about 20 paying customers so far um it's it's it's very different actually getting a customer paying you money versus a sort of friend a family member said yeah i'll give that a whirl um you know it certainly should happens the point on the feedback and and really that's what we need right now i mean i think every startup strives to get to what we call market fit which is can we sell this product repeatedly to thousands of customers um i don't think we're quite there yet but we certainly have got the volume of customers and the feedback coming back to engineering that that you know can get we know what to bill put it that way to get us to that point well smart what you do when you're starting with the sas companies the service providers you so you're not you know you're not jumping off the cliff into the enterprise for every custom deal you know get the product market fit and then understand the retention and then expand your tam from there yeah yeah you try and build a solid foundation and you know when you go to the enterprise you're going to need features like role-based access control and more of the manageability capabilities but you know if you were to build all of that out first then you wouldn't know whether you've got a compelling experience for an sre or an engineering team and so what you tend to do is is defer a lot of the management type capabilities try and build compelling features when you see the features are compelling then you sort of build out the supporting infrastructure that allows you to go to bigger companies so it's uh i mean it it the enterprise is what i've always dealt in sort of enterprise software is it's it's not easy um and and my old boss joe tucci had a great saying on this like you know if you're in a hurry take a bit more time and i think that that's sort of our mantra right now we're in a hurry everyone wants to go but like if we don't get the product right it'll it'll bite us later yeah the other expression in the enterprise is everyone makes it all complicated and everything it's all too complicated um which is the enterprise if it's not complicated they make it more complicated right so uh welcome to the edge too now there's every huge there's every edge case you can think of which is why you've got to be careful early on because we we can't afford we don't have time to deal with edge cases we've got to deal with you know what's up the power alley and then once we've got that going then you can start to deal with more of the edge cases yeah we're in the same boat on our end too jeremy i'd like to get uh to end the segment here by giving a quick update and recap of uh the event real quick and what you guys are doing as a company and and what you did at the launch and where your sweet spot is what are you looking for the what's the type of customers that you're looking for right now what is that power alley that you're focused on yeah three to four thousand sas companies in in north america is where we're after um and we tend to help folks on more efficient troubleshooting of applications we help them with tool consolidation um and we help them with security audit and compliance so there if you like the the key use cases that our initial customers have brought us into and um yeah we started off really focusing on on logging and log analytics and then you know yesterday we added to that you know the metrics the time series data analysis um and also the alerting and and we've also got really running in-house the the more apm-like visualizations around tracing so maybe a little bit of a hint at what's coming up later this year yeah i want to get your thoughts too there's been some commentary on twitter like you know we want to get things simpler a little bit more calmer i think there's a comment like it's not the mid we want more of the midwest vibe not so much that the coastal elite silicon valley shiny new toy yeah what's your take on that because it's culturally the shift people want to reduce the tools i mean they got the tool shed of you know every single tool that's been shipped every company comes out is selling a tool don't be the don't be a fool with a tool as the as the expression says no no if we're not careful observability we can define it to be this nichey thing and and you know in silicon valley out here it's probably the worst because there's almost this attitude of well i'm not sure you're smart enough to do observability you're doing it all wrong and our approach i think and i think the market in general wants like they've got issues and our approach needs to be well give show us what you're doing today give us the data that you're generating today we'll make that better and then we'll show you where the blind spots are and so you can have a much more iterative approach to getting to that desired end goal but we've got to stop defining observability as almost this this niche that silicon valley companies uh use i mean i i always joke that we want more of our customers watching netflix not listening to engineers from netflix explain observability yeah david call the flyover enterprise now it's a new category of enterprise yeah i i i i want to encourage people to go check out the the launch it's i presume it's up on your website jeremy so not the typical mumbo jumbo you guys have a lot of fun you started off you're like what and it's it's just it's pretty hilarious and then you know you get into the meat of it but so good job on that yeah thanks yeah we had a local san francisco comedian uh and that helped us out she was awesome i think and i think it's been a software engineer at uh surveymonkey back in the days right right always great stuff jeremy thanks for coming on thecube thanks for the update and uh we'll see you around see you in real life soon very soon great thanks guys always a pleasure to be on okay it's thecube conversation i'm john furrier dave vellante on analysis on this cube conversation segment soon we'll be in real life we'll be at mobile world congress for our first physical event in a long long time first event since 2019 for mobile world congress a lot has changed since that time and we'll be on there for the first hybrid event and then we have two more hybrid events coming up as well adf's reinforced as well as ada's reinvent cube virtual and cube physical all together stay with us thanks for watching [Music] you