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Eric Herzog, Infinidat | CUBEConversation


 

>>Hey everyone, welcome to this cube conversation. I'm your host Lisa Martin, and I have the pleasure of welcoming back our most prolific guest on the cube in its history, the CMO of Fin Ad, Eric Herzog. Eric, it's great to see you. Welcome back, >>Lisa. It's great to be here. Love being on the cube. I think this might be number 55 or 56. Been doing 'em a long time with the Cube. You guys are great. >>You, you have, and we always recognize you lately with the Hawaiian shirts. It's your brand that's, that's the Eric Hizo brand. We love it. But I like the pin, the infin nut pin on brand. Thank you. >>Yeah. Oh, gotta be on brand. >>Exactly. So talk about the current IT landscape. So much change we've seen in the last couple of years. Specifically, what are some of the big challenges that you are talking with enterprise customers and cloud service providers? About what, what are some of those major things on their minds? >>So there's a couple things. First of all is obviously with the Rocky economy and even before covid, just for storage in particular, CIOs hate storage. I've been doing this now since 1986. I have never, ever, ever met a CIO at any company I've bid with. And I've been with four of the biggest storage companies on this planet. Never met a cio. Used to be a storage guy. So they know they need it, but boy, they really don't like it. So the storage admins have to manage more and more storage. Exabytes, exabytes, it just ballooning for what a storage admin has to do. Then you then have the covid and is it recession? No. Is it a growth? And then clearly what's happened in the last year with what's going on in Europe and the, is it a recession, the inflation. So they're always looking to, how do we cut money on storage yet still get what we need for our applications, workloads, and use cases. So that's definitely the biggest, the first topic. >>So never met a CIO that was a storage admin or as a fan, but as you point out, they need it. And we've seen needs changing in customer landscapes, especially as the threat landscape has changed so dramatically the last couple of years. Ransomware, you've said it before, I say it too. It's no longer if it's when it's how often. It's the frequency. We've gotta be able to recover. Backups are being targeted. Talk to me about some of, in that landscape, some of the evolutions of customer challenges and maybe those CIOs going, We've gotta make sure that our, our storage data is protected. >>So it's starting to change. However, historically with the cio and then when they started hiring CISOs or security directors, whatever they had, depending on the company size, it was very much about protecting the edge. Okay, if you will, the moat and the wall of the castle. Then it was the network in between. So keep the streets inside the castle clean. Then it was tracking down the bad guy. So if they did get over, the issue is, if I remember correctly, the sheriff of Nottingham never really caught Robinhood. So the problem is the dwell time where the ransomware malware's hidden on storage could be as much as 200 days. So I think they're starting to realize at the security level now, forget, forget the guys on the storage side, the security guys, the cso, the CIO, are starting to realize that if you're gonna have a comprehensive cybersecurity strategy, must include storage. And that is new >>That, well, that's promising then. That's new. I mean obviously promising given the, the challenges and the circumstances. So then from a storage perspective, customers that are in this multi-cloud hybrid cloud environment, you talked about the the edge cloud on-prem. What are some of the key things from a storage perspective that customers have to achieve these days to be secure as data volumes continue to grow and spread? >>So what we've done is implement on both primary storage and secondary storage and technology called infin safe. So Infin Safe has the four legs of the storage cyber security stool. So first of all is creating an air gap. In this case, a logical air gap can be local or remote. We create an immutable snapshot, which means it can't be changed, it can't be altered, so you can't change it. We have a fenced forensic environment to check out the storage because you don't wanna recover. Again, malware and rans square can is hidden. So you could be making amenable snapshots of actually malware, ransomware, and never know you're doing it right. So you have to check it out. Then you need to do a rapid recovery. The most important thing if you have an attack is how fast can you be up and going with recovery? So we have actually instituted now a number of cyber storage security guarantees. >>We will guarantee the SLAs on a, the snapshot is absolutely immutable. So they know that what they're getting is what they were supposed to be getting. And then also we are guaranteeing recovery times on primary storage. We're guaranteeing recovery of under one minute. We'll make the snapshot available under one minute and on secondary storage under 20 minutes. So those are things you gotta look for from a security perspective. And then the other thing you gotta practice, in my world, ransomware, malware, cyber tech is basically a disaster. So yes, you got the hurricane, yes, you got the flood, yes, you got the earthquake. Yes, you got the fire in the building. Yes you got whatever it may be. But if you don't practice malware, ransomware, recoveries and protection, then it might as well be a hurricane or earthquake. It will take your data, >>It will take your data on the numbers of customers that pay ransom is pretty high, isn't it? And and not necessarily able to recover their data. So it's a huge risk. >>So if you think about it, the government documented that last year, roughly $6 trillion was spent either protecting against ransomware and malware or paying ransomware attacks. And there's been several famous ones. There was one in Korea, 72 million ransom. It was one of the Korea's largest companies. So, and those are only the ones that make the news. Most of 'em don't make the news. Right. >>So talk to me then, speaking and making the news. Nobody wants to do that. We, we know every industry is vulnerable to this. Some of the ones that might be more vulnerable, healthcare, government, public sector education. I think the Los Angeles Unified School district was just hit as well in September. They >>Were >>What, talk to me about how infin out is helping customers really dial down the risk when the threat actors are becoming more and more sophisticated? >>Well, there's a couple things. First of all, our infin safe software comes free on our main product. So we have a product called infin Guard for Secondary Storage and it comes for free on that. And then our primary storage product's called the Infin Box. It also comes for free. So they don't have to use it, but we embed it. And then we have reference architectures that we give them our ses, our solutions architects and our technical advisors all up to speed on why they should do it, how they should do it. We have a number of customers doing it. You know, we're heavily concentrated the global Fortune 2000, for example, we publicly announced that 26% of the Fortune 50 use our technology, even though we're a small company. So we go to extra lengths to a B, educated on our own front, our own teams, and then B, make sure they portray that to the end users and our channel partners. But the end users don't pay a dime for the software that does what I just described, it's free, it's included when you get you're Infin box or you're ingar, it's included at no charge. >>That's pretty differentiating from a competitive standpoint. I might, I would guess >>It is. And also the guarantee. So for example, on primary storage, okay, whether you'd put your Oracle or put your SAP or I Mongo or your sequel or your highly transactional workloads, right? Your business finance workload, all your business critical stuff. We are the first and only storage company that offers a primary guarantee on cyber storage resilience. And we offer two of them on primary storage. No other vendor offers a guarantee, which we do on primary storage. Whether you the first and right now as of here we are sitting in the middle of October. We are still the only vendor that offers anything on primary storage from a guaranteed SLA on primary storage for cyber storage resilience. >>Let's talk about those guarantees. Walk me through what you just announced. There's been a a very, a lot of productivity at Infin DAT in 2022. A lot of things that you've announced but on crack some of the things you're announcing. Sure. Talk to me specifically about those guarantees and what's in it for me as a customer. It sounds pretty obvious, but I'd love to hear it from you. >>Okay, so we've done really three different types of guarantees. The first one is we have a hundred percent availability guarantee on our primary storage. And we've actually had that for the last, since 2019. So it's a hundred percent availability. We're guaranteed no downtime, a hundred percent availability, which for our customer base being heavily concentrated, the global Fortune 2000 large government enterprises, big universities and even smaller companies, we do a lot of business with CSPs and MSPs. In fact, at the Flash Memory Summit are Infin Box ssa All Flash was named the best product for hyperscaler deployment. Hyperscaler basically means cloud servers provider. So they need a hundred percent availability. So we have a guarantee on that. Second guarantee we have is a performance guarantee. We'll do an analysis, we look at all their workloads and then we will guarantee in writing what the performance should be based on which, which of our products they want to buy are Infin Box or Infin Box ssa, which is all flash. >>Then we have the third one is all about cyber resilience. So we have two on our Infin box, our Infin box SSA for primary storage, which is a one the immutability of the snapshot and immediately means you can't erase the data. Right? Camp tamper with it. Second one is on the recovery time, which is under a minute. We just announced in the middle of October that we are doing a similar cyber storage resilience guarantee on our ARD secondary product, which is designed for backup recovery, et cetera. We will also offer the immutably snapshot guarantee and also one on the recoverability of that data in under 20 minutes. In fact, we just did a demo at our live launch earlier this week and we demoed 20 petabytes of Veeam backup data recovered in 12 minutes. 12 >>Minutes 2012. >>20 petabytes In >>12 bytes in 12 minutes. Yes. That's massive. That's massively differentiating. But that's essential for customers cuz you know, in terms of backups and protecting the data, it's all about recovery >>A and once they've had the attack, it's how fast you get back online, right? That that's what happens if they've, if they can't stop the attack, can't stop the threat and it happens. They need to get that back as fast as they can. So we have the speed of recovery on primary stores, the first in the industry and we have speed on the backup software and we'll do the same thing for a backup data set recovery as well. Talk >>To me about the, the what's in it for me, For the cloud service providers, they're obviously the ones that you work with are competing with the hyperscalers. How does the guarantees and the differentiators that Fin out is bringing to market? How do you help those cloud SPS dial up their competitiveness against the big cheeses? >>Well, what we do is we provide that underlying infrastructure. We, first of all, we only sell things that are petabyte in scale. That's like always sell. So for example, on our in fitter guard product, the raw capacity is over four petabytes. And the effective capacity, cuz you do data reduction is over 85 petabytes on our newest announced product, on our primary storage product, we now can do up to 17 petabytes of effective capacity in a single rack. So the value to the service rider is they can save on what slots? Power and floor. A greener data center. Yeah, right. Which by the way is not just about environmentals, but guess what? It also translate into operational expense. >>Exactly. CapEx office, >>With a lot of these very large systems that we offer, you can consolidate multiple products from our competitors. So for example, with one of the competitors, we had a deal that we did last quarter 18 competitive arrays into one of ours. So talk about saving, not just on all of the operational expense, including operational manpower, but actually dramatically on the CapEx. In fact, one of our Fortune 500 customers in the telco space over the last five years have told us on CapEx alone, we've saved them $104 million on CapEx by consolidating smaller technology into our larger systems. And one of the key things we do is everything is automated. So we call it autonomous automation use AI based technology. So once you install it, we've got several public references who said, I haven't touched this thing in three or four years. It automatically configures itself. It automatically adjusts to changes in performance and new apps. When I put in point a new app at it automatically. So in the old days the storage admin would optimize performance for a new application. We don't do that, we automatically do it and autonomously the admin doesn't even click a button. We just sense there's new applications and we automate ourselves and configure ourselves without the admin having to do anything. So that's about saving operational expense as well as operational manpower. >>Absolutely. I was, one of the things that was ringing in my ear was workforce productivity and obviously those storage admins being able to to focus on more strategic projects. Can't believe the CIOs aren't coming around yet. But you said there's, there's a change, there's a wave coming. But if we think about the the, the what's in it for me as a customer, the positive business outcomes that I'm hearing, lower tco, your greener it, which is key. So many customers that we talk to are so focused on sustainability and becoming greener, especially with an on-prem footprint, workforce productivity. Talk about some of the other key business outcomes that you're helping customers achieve and how it helps them to be more competitive. >>Sure. So we've got a, a couple different things. First of all, storage can't go down. When the storage goes down, everyone gets blamed. Mission. When an app goes down, no one really thinks about it. It's always the storage guy's fault. So you want to be a hundred percent available. And that's today's businesses, and I'd actually argue it's been this way for 20 years are 24 by seven by 365. So that's one thing that we deliver. Second thing is performance. So we have public references talk about their SAP workload that used to take two hours, now takes 20 minutes, okay? We have another customer that was doing SAP queries. They improved their performance three times, Not 3%, not 3%, three times. So 300% better performance just by using our storages. They didn't touch the sap, they didn't touch the servers. All they do is to put our storage in there. >>So performance relates basically to applications, workloads and use cases and productivity beyond it. So think the productivity of supply chain guys, logistics guys, the shipping guys, the finance guys, right? All these applications that run today's enterprises. So we can automate all that. And then clearly the cyber threat. Yeah, that is a huge issue. And every CIO is concerned about the cyber threat. And in fact, it was interesting, Fortune magazine did a survey of CEOs, and this was last May, the number one concern, 66% in that may survey was cyber security number one concern. So this is not just a CIO thing, this is a CEO thing and a board level >>Thing. I was gonna say it's at at the board level that the cyber security threats are so real, they're so common. No one wants to be the next headline, like the colonial pipeline, right? Or the school districts or whatnot. And everybody is at risk. So then what you're enabling with what you've just announced, the all the guarantees on the SLAs, the massively fast recovery times, which is critical in cyber recovery. Obviously resilience is is key there. Modern data protection it sounds like to me. How do you define that and and what are customers looking for with respect to modern cyber resilience versus data protection? >>Yeah, so we've got normal data protection because we work with all the backup vendors. Our in ARD is what's known as a purpose built backup appliance. So that allows you to back at a much faster rate. And we work all the big back backup vendors, IBM spectrum Protect, we work with veritas vem com vault, oracle arm, anybody who does backup. So that's more about the regular side, the traditional backup. But the other part of modern data protection is infusing that with the cyber resilience. Cuz cyber resilience is a new thing. Yes, from a storage guy perspective, it hasn't been around a long time. Many of our competitors have almost nothing. One or two of our competitors have a pretty robust, but they don't guarantee it the way we guarantee it. So they're pretty good at it. But the fact that we're willing to put our money where our mouth is, we think says we price stand above and then most of the other guys in the storage industry are just starting to get on the bandwagon of having cyber resilience. >>So that changes what you do from data protection, what would call modern data protection is a combination of traditional backup recovery, et cetera. Now with this influence and this infusion of cybersecurity cyber resilience into a storage environment. And then of course we've also happened to add it on primary storage as well. So whether it's primary storage or backup and archive storage, we make sure you have that right cyber resilience to make it, if you will, modern data protection and diff different from what it, you know, the old backup of your grandfather, father, son backup in tape or however you used to do it. We're well beyond that now we adding this cyber resilience aspect. Well, >>From a cyber resilience perspective, ransomware, malware, cyber attacks are, that's a disaster, right? But traditional disaster recovery tools aren't really built to be able to pull back that data as quickly as it sounds like in Trinidad is able to facilitate. >>Yeah. So one of the things we do is in our reference architectures and written documentation as well as when we do the training, we'd sell the customers you need to practice, if you practice when there's a fire, a flood, a hurricane, an earthquake or whatever is the natural disaster you're practicing that you need to practice malware and ran somewhere. And because our recovery is so rapid and the case of our ingar, our fenced environment to do the testing is actually embedded in it. Several of our competitors, if you want the fenced environment, you have to buy a second product with us. It's all embedded in the one item. So A, that makes it more effective from a CapEx and opex perspective, but it also makes it easier. So we recommend that they do the practice recoveries monthly. Now whether they do it or not separate issue, but at least that's what we're recommending and say, you should be doing this on a monthly basis just like you would practice a disaster, like a hurricane or fire or a flood or an earthquake. Need to be practicing. And I think people are starting to hear it, but they don't still think more about, you know, the flood. Yeah. Or about >>The H, the hurricane. >>Yeah. That's what they think about. They not yet thinking about cybersecurity as really a disaster model. And it is. >>Absolutely. It is. Is is the theme of cyber resilience, as you said, this is a new concept, A lot of folks are talking about it, applying it differently. Is that gonna help dial up those folks just really being much more prepared for that type of cyber disaster? >>Well, we've made it so it's automated. Once you set up the immutable snapshots, it just does its thing. You don't set it and forget it. We create the logical air back. Once you do it, same thing. Set it and forget it. The fence forensic environment, easy to deploy. You do have to just configure it once and then obviously the recovery is almost instantaneous. It's under a minute guaranteed on primary storage and under 20 minutes, like I told you when we did our launch this week, we did 20 petabytes of Veeam backup data in 12 minutes. So that's pretty incredible. That's a lot of data to have recovered in 12 minutes. So the more automated we make it, which is what our real forte is, is this autonomous automation and automating as much as possible and make it easy to configure when you do have to configure. That's what differentiates what we do from our perspective. But overall in the storage industry, it's the recognition finally by the CISOs and the CIOs that, wait a second, maybe storage might be an essential part of my corporate cybersecurity strategy. Yes. Which it has not been historically, >>But you're seeing that change. Yes. >>We're starting to see that change. >>Excellent. So talk to me a little bit before we wrap here about the go to market one. Can folks get their hands on the updates to in kindergar and Finn and Safe and Penta box? >>So all these are available right now. They're available now either through our teams or through our, our channel partners globally. We do about 80% of our business globally through the channel. So whether you talk to us or talk to our channel partners, we're there to help. And again, we put our money where your mouth is with those guarantees, make sure we stand behind our products. >>That's awesome. Eric, thank you so much for joining me on the program. Congratulations on the launch. The the year of productivity just continues for infinit out is basically what I'm hearing. But you're really going in the extra mile for customers to help them ensure that the inevitable cyber attacks, that they, that they're complete storage environment on prem will be protected and more importantly, recoverable Very quickly. We appreciate your insights and your input. >>Great. Absolutely love being on the cube. Thank you very much for having us. Of >>Course. It's great to have you back. We appreciate it. For Eric Herzog, I'm Lisa Martin. You're watching this cube conversation live from Palo Alto.

Published Date : Oct 12 2022

SUMMARY :

and I have the pleasure of welcoming back our most prolific guest on the cube in Love being on the cube. But I like the pin, the infin nut pin on brand. So talk about the current IT landscape. So the storage admins have to manage more and more So never met a CIO that was a storage admin or as a fan, but as you point out, they need it. So the problem is the dwell time where the ransomware malware's hidden on storage could be as much as 200 days. So then from a storage perspective, customers that are in this multi-cloud hybrid cloud environment, So Infin Safe has the four legs of the storage cyber security stool. So yes, you got the hurricane, yes, you got the flood, yes, you got the earthquake. And and not necessarily able to recover their data. So if you think about it, the government documented that last year, So talk to me then, speaking and making the news. So we have a product called infin Guard for Secondary Storage and it comes for free I might, I would guess We are the first and only storage company that offers a primary guarantee on cyber on crack some of the things you're announcing. So we have a guarantee on that. in the middle of October that we are doing a similar cyber cuz you know, in terms of backups and protecting the data, it's all about recovery of recovery on primary stores, the first in the industry and we have speed on the backup software How does the guarantees and the differentiators that Fin And the effective capacity, cuz you do data reduction Exactly. So in the old days the storage admin would optimize performance for a new application. So many customers that we talk to are so focused on sustainability So that's one thing that we deliver. So performance relates basically to applications, workloads and use cases and productivity beyond it. So then what you're enabling with what you've just announced, So that's more about the regular side, the traditional backup. So that changes what you do from data protection, what would call modern data protection is a combination of traditional built to be able to pull back that data as quickly as it sounds like in Trinidad is able to facilitate. And because our recovery is so rapid and the case And it is. Is is the theme of cyber resilience, as you said, So the more automated we make it, which is what our real forte is, But you're seeing that change. So talk to me a little bit before we wrap here about the go to market one. So whether you talk to us or talk to our channel partners, we're there to help. Congratulations on the launch. Absolutely love being on the cube. It's great to have you back.

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Ken Eisner, AWS | AWS Public Sector Online


 

>>from around the globe. It's the queue with digital coverage of AWS Public sector online brought to you by Amazon Web services. >>Everyone welcome back to the Cube's coverage of AWS Public sector summit. Virtual, of course, is the Cube virtual. We're here sheltered in place in our quarantine studio. I'm John Furrier, host of the Cube. Got a great guest here? Cube Alumni. Can Eisner, Who's the director of worldwide education programs for AWS Amazon Web services? Ken, great to see you. Thanks for coming on. This could be a great segment. Looking forward to chatting. >>Thanks so much, John. Great to talk to you again. >>You know, I'll say, Cube Virtual public sector summit Virtual. We've been virtualized as a society. I'll see the pandemic and all the things that is going on around has been pretty crazy. And one of the things that's most notable is the impact on Education. New York Times This morning and many published reports around the impact College education. Not only economics on the campus aside, the state of the people in the society and Covert 19 is pushed schooling online for the foreseeable future. What's your reaction is you're in charge you've done a lot of work on the foundational level to get Amazon educational programs out there. Take a minute to explain how how this has impacted you guys and your ability to bring that educational stuff to the to the foreseeable future. >>Yeah, the first thing I'd say is this This truly is an absolutely unprecedented time There. Move from virtual instruction. Excuse me from in person classroom instruction into the virtual world at such amazing scale, rapidity is something that educational institutions weren't ready for that couldn't be ready for at this time. We had to enter it with amazing lump levels of empathy for what was going on on the ground in K 12 schools and higher ed schools with our educational technology and publisher providers. So I think the first thing was we had or for the speed at which it happened, we did have to step back and look at what was going on. There are some changes that are happening in the immediacy, and there are some things that Corbett, 19 is has sped educational institutions around the world to look at. An AWS is working with those K 12 providers, higher educational providers teachers and so on on that switch, whether it's providing infrastructure that move into online learning, helping teachers as they prepare for this sort of new normal you some of examples of what has happen. We've been working with the University of Arizona. Help them stand up contact centers with the onset of of cove it and students and teachers. It's being pushed into their home environment or into virtual environments to give instruction to receive instruction. There have been a lot of calls that happen in virtual environments to staff to help them support this. And so we stood up with the University of Arizona and Amazon Amazon Connect help staff provide mobile solutions through the cell phone or computer for for students. >>I want to get your thoughts. Absolutely. I talked to Andy Jassy about this as well as well about agility. This is the Amazon wheelhouse, and you guys have gone into the I T world now developers. You went cloud native, you in that market. He won the enterprise I t market. But the reason why is that you took an old school outdated, antiquated system of I t and made it agile. That seems enough This is the country with Teresa and Andy about education in public sector. The modernization is happening, but there's also the triage and you guys have to do now in terms of getting people online. So what specifically are you doing to help education customers continue their instruction online? Because they still got to execute. They still need to provide this discussion around the fall window Coming up. You got to have the foundational things. I know you've done that, but it is hard. So what's the downstream triage when you come out of this mode of Okay, here you go. And how do you get people set up and then how they transform and re invent? >>Yeah, at this time, the disaster recovery from how do you get in that phase one with this immediate move was so prominent. And we're trying to work through that phase one and sort into sort of phase two delivery of education, which is you're moving with scale moving with agility into this world, speed and agility are really going to be the new normal for education. There were some advances that just weren't happening quick enough. Students should always have access to 24 7 learning, um, and access into that mobile arena. And they weren't having that several things that we did was we looked at our infrastructure were some of those key infrastructure elements that helped with both learning and work remotely. There were things such as Amazon, your work Doc's, which enables thieves virtual our workspaces, which enable virtual desktop environments, and appstream, which enables it APs to be streamed through virtual arena onto your removal or your desktop. Yeah, Amazon connect as I. As I mentioned before, there were services that were vital in helping speed into the cloud that was quick burst into the cloud. And so we enabled some of those services to have special promotional free rates or a given time period, and we have actually now extended that offer a into the fall into September 30th. So first we have to help people really quickly with educators. So I run this program AWS Educate, which is Amazon's global program. To provide students and educators around the world with resource is needed, help them get into cloud learning. But what we saw was that teachers around the world we're not prepared for this massive shift what we did to help that preparedness is we looked at our educators. We found that we did a survey over the weekend and found that 68% of them had significant experience or enough experience in teaching distance or online virtual education, too. Potentially leverage that for other educators around the world. So we and the other thing is teachers are really eager to help other teachers in this move, especially as they saw and they empathize with With her was the panic. Our confusion are best practices and moving into that online arena. So we saw both that they had that experience in a mass willingness to help other people, and we immediately spun up a Siri's of educator and educator help tools, whether it was a Morris Valadez are No a gift, and Doug Berman providing webinars and office hours for other educators around the world. We also did a separate tech talks offering for students. So there were there was the helping scale, whether it's getting blackboard as they ramped up to over 50 x of their normal load in 24 hours to help them deliver on that scale, whether it waas the Egyptian ministry that was trying to had to understand. How could they help students access the information that they need it in speed? And they worked with thinkI, which is a net educational technology provider, to provide access to 22 million students who needed to get access online or whether it was the educator mobilization initiative that we ran. Threat US of AWS Educate Helps Teachers have the resource is that they need it with the speed that they needed to get online. This is we are working. We're learning from our customers. As this happens, this is a moving target. But when I move from this immediacy of pushing people into the virtual space into what's gonna happen this summer, as students need toe recapture, learning that they might have lost in the spring are depending where you are worldwide. There's getting to your point all K 12 higher ed and educational technology providers into the position where they can act with that agility and speed. And it's also helping those educators as they go through this. We're learning from our customers every day. >>Yeah, I want to get into those some of those lessons, but one of things that will say, You know, I'm really bullish about what you do. Getting cloud education, I think, is going to change the literacy and also job opportunities out there. I'm a huge believer that public sector is the next growth wave, just like I t was. And it's almost the same movie, right? You have inadequate systems. It's all outdated. You need these workloads, need to run and then run effectively, which you guys have done. But the interesting thing with Cove it is it essentially exposes the scabs and the uh out there because, you know, online has been an augmentation to the physical space. So when you pull that back, people like me go, wait a minute. I have kids. I'm trying to understand their learning impact. Everyone sees it now. It's almost like it's exposed. Whether it's under provisioned VP ends or black boys networking and everyone's pointing their fingers. It's your fault and its the end. So you brought this up. There's now stakeholders whose jobs depend upon something that's now primary that wasn't primary before. Whether it's the presenter, the content presented the teacher certainly high availability. I t. Um >>all these things >>are just under huge pressure. So I gotta ask you, what are the key lessons and learnings that you have seen over the past few months that you could share because people are shell shocked and they're trying to move faster? >>Yeah. So first of all is speed and agility and education are the new normal. They should have been here for a while. They need to be here now when you've got a 30 year textbook, your ruling over education when students need to get the skills of tomorrow. Today we need to be adapting quickly in order to give those students the skills to give educational institution those opportunities. Every institution needs to be enable virtual education. Every institution needs to have disaster recovery solutions and they weren't in place. These solutions need to be comprehensive. Students need access to devices. Teachers need access to professional development. We need contact centers. We worked with Los Angeles Unified School District not just to stand up a contact center, which we did with yeah, Amazon connect. But we also connected their high school seniors too, with headphones. I think we provide 132,000 students with headphones. We are helping to source with through our Amazon business relationship devices for everybody. Every student needs access in their home. Every student needs access to great learning and they needed on demand. Teachers need that readiness. I think the other thing that's happening is the whole world is again speeding through changes that probably should have happened to the system already that virtual learning is vital. Another thing that's vital is lifelong learning. We're finding that and we probably should have already seen. This is everybody needs to be a student throughout their entire life, and they need to be streaming in and out of education. The only way that this could be properly done is through virtual environments through the cloud and through an access to on demand learning. We believe that this that the work that's being done I was actually talking to some people in Australia the other day and they're saying, You know, the government is moving away from degree centrist city and moving into a more modular stackable education. We've been building AWS educate to stack to the job to stack to careers, and that type of move into education, I think, is also being spent So were you were seeing the that move Apple absolutely accelerate. We're also seeing the need to accelerate the speed to research. Obviously with what's going on going on with Kobe 19 there is a need for tools to connect our researchers two cures to diagnostic, um, opportunities. We worked with the University of British Columbia, Vancouver General Hospital and the Vancouver I Get this thing, the Vancouver Coastal Health Research UNE Institute to develop to use Amazon sage maker to speed ai diagnostic tool so that pushed towards research is absolutely vital as well. We just announced a $20 million investment in helping you speak that that research to market so education needs to operate at scale education needs to operate at speed, and education needs to deliver to a changing customer. And we've got to be partners on that journey. >>And I think I would just add reinvent a word. You guys name your conference after every year. This is a re invention opportunity. Clearly, um, and you know, I was talking to some other parents is like, I'm not going to send my kids to school online learning for zoom interview, zoom, zoom, zoom classes. I'm like, Hey, you know, get a cloud data engineering degree from Amazon educate because they'll have a job like that. Once you put on linked in the job skills are out there. The jobs are needed. Skills aren't so. I got to ask you, you know, with this whole re Skilling, whether it's a Gap year student in between semesters, while this takes care of our up Skilling people on the job, this is huge world economic form said by 2020 half of the employees will need to be re skilled up skilled. This is a huge impact and even more focus with covert 19. >>That's absolutely correct. Yeah, I think one thing that's happening is we're cloud computing has been the number one Lincoln skill for the past four or five years. The the skill. Whether it's software development in the cloud cloud architecture, your data world, our cyber security and other operational rules, those are going to be in the most demand. Those are the skills that are growing. We need to be able prepare people for rules in technology. The lifelong worker, the re skill up skill opportunities, absolutely vital Gap year is going to be available for some students. But we also got a look at you know how the this that how covert 19 can accelerate gaps between students. Every student needs access to high quality education. Every teacher needs to be equipped with the latest professional development. We've got focused like a laser, not just on. The people could afford a gap. Here are the people who who are going to be some schools who actually had solutions that could immediately push there kids into their their youth, their students in college or even employees. You need those re skills. We're all home. But it also needs to extend into the middle of the middle of Los Angeles and and you're into low income students. And in Egypt, I was really excited. We we've been working with Northern Virginia community colleges as I think you know, they were one of the lead institutions. On launching an associate degree in the cloud, they took their courses and offer what they call a jump year to 70,000 high school senior. Our high school students in Northern Virginia in the northern Virginia area, including enabling some of our cloud computing horses, are the work courses that we worked on with them to the students. So yeah, those new partnerships, that extension of college into high school and college into re skill up skills, absolutely vital. But institutions need to be able to move fast with the tools that the cloud provides you into those arena. >>Well, you know, I think you've got a really hard job to do there. It's foundational in love, what you're doing and you know me. I've been harping people who watch the Cube know that I'm always chirping and talking about how the learning is non linear. It's horizontally scalable. There's different application. You can have an application for education. It's a Siri's of different things. The workload of learning is completely different. I think to me what you guys are doing right now setting that basics foundation infrastructure. It's like the E. C two s three model. Then you got more on top of it platform, and I think ultimately the creativity is going to come from the marketplace. Whoever can build those workloads in a very agile, scalable way to meet the needs, because, let's face it, it can't be boring. Education is gonna be robust, resilient and got to deliver the payload and that's gonna be customized applications that have yet to be invented. Reinvented >>absolutely. Hopefully were jump starting that next wave of innovation spreading the opportunities Teoh all students. Hopefully we are really looking at those endemic issues and education and following leaders like University of Arizona. What the Ministry of Education, um in in Egypt has done and Northern Virginia community. Hopefully we are really taking this the opportunity of this disaster to invent on behalf of our students. Bring in you forward to the 21st century as opposed to yeah, just looking at this naval gazing way we do wrong and the past. This is an exciting opportunity, albeit a obviously scary one is we're all dealing with this with this and >>there's no doubt once we've retrenching and get some solid ground postcode 19. It's a reinvention and a reimagine growth market opportunity because you got changing technology, changing economics and changing expectations and experiences that are needed. These are three major things going down right now. >>Absolutely, absolutely. And to your point, the retraining of workers, the up skill that the great thing is that governments realize this imperative as do educational institutions and obviously yet students. This is, and we seem like what educators can do when they want to help. Yeah, other educators, this is This is an opportunity in our society to really look at every everybody is a constant learner were a constant learning from our customers. But everybody, there is no end to education. It cannot be terminal. And this is an opportunity to really provide the students learners with skills that they need in an on demand fashion at all times and re think re innovate, reinvent the way we look at education in general. >>Well, a man, Jeff Bezos says Day one. It's a new day, one, right? So you know that there is going to reinvent Ken. You doing great work. Director of worldwide education programs Ken Eisner with Amazon Web services, Certifications and degrees and cloud computing will be the norm. It's gonna happen again. If you're a cloud data engineer. Data says you're going to get a job. I mean, no doubt about it. So thanks so much for sharing your insights. Really appreciate it. Thank you, >>John. Thank you very much for your time. I appreciate it. >>Can guys They're here Inside the Cube. Virtual coverage of AWS Public sector Online Summit. We've been virtualized. I'm John Furrier, your host. Thanks for watching. Yeah, >>Yeah, yeah, yeah.

Published Date : Jun 30 2020

SUMMARY :

AWS Public sector online brought to you by Amazon I'm John Furrier, host of the Cube. Take a minute to explain how how this has impacted you We had to enter it with But the reason why is that you Helps Teachers have the resource is that they need it with the speed that But the interesting thing with Cove it is it essentially exposes the scabs and the uh over the past few months that you could share because people are shell shocked and they're trying to move We're also seeing the need to accelerate the speed to research. I'm not going to send my kids to school online learning for zoom interview, zoom, zoom, But institutions need to be able to move fast with the tools I think to me what you guys are doing right now setting that basics foundation of this disaster to invent on behalf of our students. It's a reinvention and a reimagine growth market opportunity because you got changing to really provide the students learners with skills that they need So you know that there is going to reinvent Ken. I appreciate it. Can guys They're here Inside the Cube.

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