Paul Savill, Lumen Technologies | AWS re:Invent 2020
>>from around the globe. It's the Cube with digital coverage of AWS reinvent 2020 sponsored by Intel, AWS and our community partners. Welcome back to the cubes Coverage of AWS reinvent 2020 The digital edition. I'm Lisa Martin, and I'm welcoming back one of our Cube alumni. Paul Saville joins me the S VP of product management and services from Lumen Technologies. Paul, welcome back to the Cube. >>Thank you, Lisa. It's great to be here. >>Last time I got to go to an event was aws reinvent 2019. You were there, but when you were there, you were with centurylink Centurylink. Lumen, What's the correlation? >>Yeah, well, thanks for asking that question. Yes. So we did Rand rebrand our company to loom in technologies. And there's a reason for that because, really, a few years ago, centurylink was largely a consumer telecom business. It's roughly half of its business was in the consumer space, delivering home broadband services, voice services. The other half of the business was around enterprise services and telecom services. But now our company has grown, and we've become much more than that. Now the consumer side of our business is much smaller it's. It's less than 25% of our business overall, and we brought in many more capabilities and technologies. And so we really felt like we were at a point where we and talking to our customers and doing brand analysis around the world because we're now a global, uh, company that has operations in over 100 countries around the world. Um, we felt like we needed to change that branding to represent who we are as terms of that, that large enterprise services company that does a lot more than just telecom services. And so that's why we came up with the name of Lumen Technologies. And as I said, the consumer side, the business still has a centurylink brand. But now the Enterprise Services piece of our company is called Lumen. >>So as that's transpired during this very dynamic time, just give me a little bit of perspective from your customers. How are they embracing this reading? Because we know rebrand is far more than simply rebranding product names and things like that. >>Yes, yeah, I think our customers we're really embracing it. Well, I mean, we've got great feedback from them on the new naming approach and our customers love the name. And but they also more than just the name they love, the idea of, of what we're doing and how we're positioning, how we're transforming our company to really represent what we do as being a company that delivers a platform for managing and distributing digital applications and digital assets across the world. And as you as this audience really knows, uh, enterprises values arm or and MAWR being being determined by their digital assets, whether that is content or whether it's applications. Or it could be, um, processes and things that the intellectual property that that companies own. And when we thought about our company and what it was that we really do for our customers, it really boils down to that is that customers trust us to move their their most valuable digital assets around the world to place them where they need to be when they need to be secured them in place and remove them when they don't need them there anymore. >>And that trust is absolutely critical. I want to get your perspective on something I noticed on Lumens website saying powering progress and the promise of the fourth Industrial Revolution. First of all, what is the promise of the fourth Industrial Revolution? And how is Lumen positioned to deliver progress on it? >>Yeah, So the fourth Industrial Revolution. Some of the audience may not understand what we mean by that when there's really been been. Up to now, there have been three industrial or industrial revolutions. The last one was the advent of the Internet and electron ICS And, you know, looming in its history plays a big role in the third Industrial Revolution because of the build out of the global Internet. You know, we operate one of the largest public Internet networks in the world, and but now we see that technology is pacing. Is taking a ramp up in the next phase of leveraging technologies like artificial intelligence and machine learning i O. T technologies technologies that that require applications and data that need to be distributed in a much more wide basis because computers happening everywhere in the fourth Industrial Revolution. And when we say that we're enabling that and we're enabling the promise of that, we're looking at what we do as having a platform that enables enterprise customers to create capabilities that leverage Fourth Industrial Revolution Technologies and distribute those around the world on a dynamic basis in a real time basis, in in in the fashion of How Cloud has evolved over the last few years. >>So how are you guys working together with AWS to enable customers to be able to leverage that technology that power the ability to get data that they need all across the globe as quickly as possible? >>Yes, so we worked with AWS and a number of ways in that front. You know, of course, AWS makes some great products that are based in the cloud. And they do all these technologies that are speaking about in terms of artificial intelligence and machine learning and video analytics or things and tools that AWS is built to be run out of their out of their cloud services. But Lemon works with AWS in that distribution aspect of it, and taking those assets and those applications and making them operate on a much widely distributed basis and dropping them on customer premise locations at the deep edge in into different markets wherever it makes the most sense for customers, from a performance and economic standpoint to be running those, uh, those next generation types of applications. And so we work with in combination with a W s to build those solutions into end for customers. Lumen has a professional services I t services organization also, that helps customers put together complex solutions involving Internet of things. So we, for instance, we just deployed a factory environment that has a million square foot factory with high level of automation that's run using these types of analytics tools where we're we're putting together the integration on the factory floor back to, uh, the cloud a cloud like aws. >>So in the last, you know, nine months of the world being in such a different place with businesses overnight suddenly having to dio almost 100% remote operations, how does the technology that you just talked about? How does that facilitate a business to keep up and running to not just be able to survive and continue to pivot as they need to during this time, but also to be able to really become the drivers of tomorrow? >>Yes, you know, and from our position is having, you know, over 100,000 enterprise customers and operating in regions over the world are perspective. We've really been able to see how our customers have survived and thrived and those who have not thrived so well through this whole cove it pandemic. And, you know, one of the keys for the companies that have really kind of excelled during this time has been there how far along they were in the adoption curve of cloud technologies and things like the Fourth Industrial Revolution types of technologies. Because those companies were able to dynamically scale up re shift, their resource is they were able to act remotely and control things remotely without having to have humans on premise on site engaging. Um, you know, some of the factory things that we've seen some of the work from home situations that we've seen those companies that were not operating with the kind of flexibility and scale that the cloud environment and the the four ir environment enables have really have really struggled, while the others have really been able to step up on bond, even outperform in many ways from where they were before. >>Yeah, we've been talking for months on the Cube about this acceleration of digital transformation that this pandemic has really forced and seen those companies to your point. Those that were already poised to be agile to adopted are in a much better position. One of the companies I was talking to you recently has Webcams all over the globe, and they're providing, um, you could get it throughout your Apple TV or I think, in Amazon Fire Stick where you can have these virtual experiences going into what's going on in Paris right now, of course, helping us live vicariously since we can't travel. But that's the whole proliferation of the edge and the amount of data that's being generated and process at the edge to the cloud to the core and getting that quickly to the consumer, whether it's a business or an actual consumer, what are you guys doing to help your business is your customers leverage the edge in a in an efficient way so that this accelerated pace that we're living in is actually able to help them. Dr Value. >>Yeah, we we have seen a really uptick in terms of edge opportunities since the Kobe pandemic hit and s so I can give you a great example of one that we that we recently just publicly announced its with a interesting situation with a company called Cyber Reef. Cyber Reef Builds has security technology that they help protect school systems and kids that are now being educated at home instead of in the public schools. Physically, they're they're they're at home, and those kids need protection from the Internet because they're on the Internet all day now. And Cyber Reef provides security tools for the public school systems to help protect those Children and what they're doing and making sure that there focused on school and not, you know, getting. They're having bad actors reached them through the public Internet. They're doing that That is an edge application because they needed to place their security software control tools very close to the edge deep into these markets, with good connection into public Internet and close proximity to the eyeballs of these, uh, these schoolchildren that around in the area, and so they have deployed across the country across our footprint, their their their platform, basically on on our platform to support those deployments toe help our Children as they get educated, >>so important. And if you think about a year ago when we were all in Vegas for reinvent 2019, we wouldn't even have thought we would need something of that scale. I'm here we are with this massive need and companies like Lumet and A W s being able to enable that. Talk to me a little bit about though what you guys are doing with a W s outpost is that part of what you just talked about? >>It wasn't for that example that I just gave, but we are working a lot with AWS outpost. And so we have we see aws outpost, a za key part of our total edged portfolio of solutions that we that we deliver. We have been, uh, investing a lot in our data centers across the world, because looming has hundreds of data centers that are deeply distributed into all of these markets around the world and working with aided without the ws on certifying those locations as outpost deployment, uh, locations. We have also used that I T services organization that that can provide consultation and I t management services for our enterprise customers. Thio. We've been certifying them on outpost configurations. So we've been training our I T professionals on, uh, the AWS solution and on the outpost solution in getting those certification credentials so that we can bring joint products to market with AWS that involved outposts as part of the solution and build in the end capabilities that combine our our services and capabilities with AWS and outpost for for combined solution. >>And can that combined solution to help your customers your joint customers get faster access to their data? Because we know data volume is only going up and up and up, and businesses need to be able to gain insights in real time. Is this the technology that could help get faster insights or access data faster? >>Absolutely. You know, that's and that's one of the key value propositions of ah, a solution like an outpost. Is that because you can drop them pretty much anywhere in the world that you that you need to put compute close to the point of digital interaction? Then, uh, it makes an ideal solution for customers that, uh, that want to work in that AWS environment and also leverage all of the other tools that eight of us can bring to bear from the cloud, uh, platform that that they that they offer but yeah, the place and compute close to that. That point of digital interaction is what it's all about, and it isn't just driven by performance, and performance is a really key part of it because they wanna have that fast interaction at the edge. But there are other things there, too. I mean, sometimes there are economics that play out for many companies that just make it make more sense to act on on compute or storage that it sits, sits more centrally, too many notes that could be aggregated in a market to that one essential location. We're running across use cases where customers, uh, they want to keep that data local because of governance issues or because of privacy issues or because of some kind of a regulatory requirement that they've got that they don't. They need to know exactly where that that data resides at all times, and it needs to be localized in a certain market or country. And eso they're the types of reasons why they would want to use an outpost to really there's there numerous. >>So last question. When you're talking with customers, I imagine the conversations quite different the last nine months or so. Maybe even the level of which you're having these conversations has gone up to the C suite or maybe even to the board. What do you what's your advice to businesses in any industry that really need to move forward quickly, transform to be able to start harnessing the power that four er can deliver but are just not sure where to start. >>Yeah, so, you know, we're just my advice is that they're gonna have to embrace the future embrace that, you know, embrace change. We're Look, we we have never been in a period of time where the pace of change has been assed fast as it is now, and it's not going to slow down. And so you do have to embrace that. But when you But if you're sitting there struggling, I appreciate the dilemma that they're in because, like, Well, where do I start? What do I what do I try? The thing is that that you can you you should pick a project that you can manage and deploy it. But when you deploy it and test it, make sure that you've got really measurable results. that you have really clear KP eyes of what you're trying to achieve and what you know. Are you out for financial goals or you out for performance improvement? Are you out for I t. Greater I t agility. Build the measures around that, Then test the technology that you want to try because we find that some companies approach it and they're kind of like doing it as a science experiment. And then they go, Wow, this was This was cool. It was a good science experiment, but it didn't, but it didn't wind up. They didn't capture the the actual benefit of it. And so then they don't They can't go in and prove it in anymore. And it's kind of like it sets them back because they didn't take that extra preparation >>and businesses in any industry. Nobody has. Has the time Thio face a setback because there's gonna be somebody right behind you in the rear view mirror who's gonna be smaller, agile, more nimble to take advantage. Paul. Great advice for businesses in every industry, and thank you for talking to us about what Lumen Technologies is what you guys are doing with a W s to help customers really embrace the capabilities of the Fourth Industrial Revolution. We appreciate your time. >>All right. Thank you. And thank you to the Cuba. It's good to see you all again. >>Good to see you too. Glad you're safe. And hopefully next time we'll get to see you in person soon For Paul Saville. I'm Lisa Martin. You're watching the cubes coverage of aws reinvent 2020? Yeah.
SUMMARY :
It's the Cube with digital coverage You were there, but when you were there, you were with centurylink Centurylink. And so we really felt like we were at a point where we and talking Because we know rebrand is far more than simply rebranding product names and things like that. And as you as this audience really knows, And how is Lumen positioned to deliver progress on it? of the Internet and electron ICS And, you know, looming in its history plays a big role it makes the most sense for customers, from a performance and economic standpoint to be running those, some of the factory things that we've seen some of the work from home situations that we've seen those companies One of the companies I was talking to you recently has Webcams all over the globe, the Kobe pandemic hit and s so I can give you a great example of one that we that we recently Talk to me a little bit about though what you guys are doing with a W s outpost is that part of what you just talked about? that involved outposts as part of the solution and build in the end capabilities that And can that combined solution to help your customers your joint customers get faster access in the world that you that you need to put compute close to the point of digital interaction? Maybe even the level of which you're having these conversations has embrace the future embrace that, you know, embrace change. of the Fourth Industrial Revolution. It's good to see you all again. Good to see you too.
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Rob Bernshteyn, Coupa | Coupa Insp!re19
>> from the Cosmopolitan Hotel in Las Vegas, Nevada. It's the Cube covering Cooper inspired 2019. >> Brought to You by Cooper. >> Welcome to the Cube from Cooper inspired 99 Lisa Martin in The Cosmopolitan of Las Vegas. And guess who I have with me from the main stage CEO. Rob Bernstein. Welcome to the Cube. >> You so much. Thank you for having me >> exciting start today. One of Inspire really enjoyed the general session this morning. I learned three things more than three, but there's three that really stick out. One. You like pizza >> I do >> to you like kittens and kittens. And three, since 2016 there has been a five X increase and the spend going through the coop a platform with rocket ship. >> That's right. Huge momentum were well over 1.2 trillion dollars and spend that's gone through the platform. It's accelerating, and our customers are getting a lot of value and visualizing that spending, routing it to prefer contract saving money doing in smart, compliant ways. It's a really exciting time for us. >> It is, and this is across every industry manufacturing, healthcare, retail, et cetera. Every industry has the opportunity to leverage this wealth of data absolute. Cooper has to be able to get that visibility and control of all their spent. That's really revolutionary for any business. >> Well, we're really excited about it. Our community of customers is very excited about it, where building something very special here. I'll tell you one of the most exciting things. When you see that data being used in a way that drives intelligence for each individual customers, you know, we're helping them understand Where is their potential fraud with their expenses, where their suppliers maybe sending them duplicate invoices by accident? But Ari, I picks that up. So we are taking the space to a completely new level, and it's it could be more exciting. Honestly, >> well, the amount. You know, we go 1,000,000 shows a year, maybe a little bit less, But we always hear data is oil data is gold. It is. If you have access to it, you can extract insights from it really quickly and be able to act on it faster than your competition. >> Absolutely. You have to be able to normalize the data first informal, so you need a I capabilities. To do that, you have to access a massive data store you have to anonymous. The data obviously needs to be very, very secure, and then you have to draw insights out of that data. And one of things I share this morning is that we've given our customers just in 2019 more than 18,000 prescriptions of things they should consider, for example, putting some suppliers on hold if we think there's some risk with those suppliers. So absolutely, it's a I, but it's a I as the underlying element that brings out what we call community intelligence. And that's what's what's so powerful >> and the community as well, another really kind of under town that I felt and heard this morning from us. It's a community of collaboration, thes air, other businesses benefiting from what others have learned suppliers as well. So the customer centric city, the supplier central city, is there. >> Absolutely. It's all about this community concept, and we have well over 1000 companies that we've helped spend smarter, effectively and their community because these customers air sharing both in person and online, best practices, ideas for doing things differently, ideas for stretching this space beyond where it's ever been before, and that's really rewarding and every individual customers getting the benefit from that. Eso This community is developing very, very nicely, and it's serving the purposes of establishing this category, this new category of businessmen management, that world driving toward >> talk about that because that's something that's pretty innovative for Cooper. Business SPEND MANAGEMENT The role of procurement has changed. The role of finance has changed. They have the opportunity to become very strategic and really drive top line value. Talk to us about business, spend management What it means, how Coop is defining it >> absolutely well. First of all, any person I am in the world, and I've been asked this question for well over a decade. Now, do you think your company is doing a great job in managing its spending on older business needs that the company has, and you never get a resounding positive answer that, yes, we're doing a great job. And if you ask them, are you applying information technology to that problem in an effective way? The the answers or even worse? So we are attacking this full on with our customers in establishing the space, and that means everything from procurement expense reporting to invoice processing, two payments strategic sourcing, spend analytics supplier management contract lifecycle management. All of these application areas working together in concert help companies get their arms around spending and manage it in a much more smart way. And that's what this is. This is all about. >> One of the biggest challenges is you think about poor I t. Because every every line of business, whether your marketing, finance or engineering anything. Oh, engineering. I want to use lock. Start using flack. Marketing wants to use salesforce market Whatever these tools are in, suddenly this proliferation of shadowing T that's right and challenging to manage. But you can imagine how many supplier contracts are being duplicated triplicate, ID and even within the same organization, not getting the ideal price. So one of the great things big announcement today is the expansion of the relationship with Amazon in the AWS marketplace and wow, c I ose I t folks are gonna be able to do >> a lot >> through the Cupid platform. Tell us >> girls, that's right. Well, first of all, it's powered by an open by technology that we've developed, which allows you to have a very seamless experience. It's a purchasing experience that feels just like you're out on the Web, looking for any kind of item that you'd like to buy. But now you'll be able to subscribe to Service Is Cloud based. Service is through the Amazon AWS marketplace, and these Air service is that obviously would be approved by your CEO be approved by the folks involved in checking that it's secure, approved by legal and also approved by procurement So you can procure these cloud based service is very, very seamlessly right out of Cooper into AWS marketplace and back. And we think it's going to allow for obviously more volume of controlled spend, but also visibility into that spends. So it's properly matters >> that visibility is. You know, it's a word that we use in so many different applications. We don't want better visibility in our lives. In general, that is not easy to achieve. You talked about kind of these four core categories. You actually mentioned Maur that Cooper delivers its procurement, its invoices, expenses that can imagine travel management contingent workers getting an organization, whether it's a big organization like a staples or a smaller organization, that visibility is massively game changing. >> Yes, I think so. And I think one of the things that allows us to view that is we've really empowered the central hub organizations. Many the ones you described to roll out platforms to the end users all over the country, all over the world, wherever these people have employees to take control over spend. But have that Spence still routed to preferred, contractually righteous kind of spend categories that give them the results that they want. So this is a platform that is getting wide, wide adoption. And I'll tell you one of our application areas. We've seen more than a three x acceleration in the number of users over the last one year simply because of the adoption is so broadly accepted. And that has to do with our design and technology. Make it very, very usable. Our design concept of the best, you wise. No, you are right. So that's really how we're getting to where we're getting with a customer committee >> Adoptions challenging, you know. And there's if you look at the number of applications that an organization has a gonna work our list of sites, there's a lot and they're only effective if they're being utilized effectively by all of the folks that need to be doing that talk a little bit more. I love how you in your general session this morning shared with the audience. What c o u P a. Each acronym means. But and I saw that on the website best. Do I know you? I know what are some of the things that you think Cooper is doing really well that are really facilitating that adoption. That's again, that's hard to achieve. >> Well, it's in each of the letters in Cooper. So first, a comprehensive approach. That's what the C stands for. So cover every area of spend in one platform. We've never seen that before in the history of enterprise software, about a lot of siloed solutions all over the place, people trying to integrate them. We've put this all on one comprehensive platform. Secondly, doing it openly. That's what the old stands for. So being able to integrate to any ear piece system integrates a whole host of systems you mentioned slack earlier. We integrate into slack you could approve or reject spent purchased directly and slack. You have to get out to Cooper to do it, but you're doing it. The date is captured in Cooper. You is the user centrist city, so putting all the weight on the application itself and less of the weight on the employees themselves. Right now, we support guided buying with support all these capabilities, but our focus is on. You don't need any guidance in the future. Should require in the gun she should be. It should be so intuitive. The P stands for prescriptive, and this is using this community. Data we were discussing earlier to give real prescriptive advice. Teach customer, but how they should be spending or best practices, expenditures or benchmarks of how they could approve in the A stands for accelerated. It's the time of deployment. We're getting our customers live in a matter of months. They're accelerating their business process internally. I shared a stat that our customers in the last 12 months have improved the speed of their approvals by 30%. That's an aggregate. That's millions of millions, hundreds of billions of dollars in spend buying. So these five there is really differentiate us and they're really the vision areas that we focus on is a company with our with our community of customers. >> I was looking at some of the numbers from Cooper. You guys have consistently managed to grow revenues over 40% your rear in your fiscal year. 20 Q one earnings, which was just what last month or so. So revenue up 44% year over. You're crushing Wall Street's estimates by more than a 10 point gap. Lot of moment in, As you mentioned, let's talk about customers because at the end of the day, that's what you're all working towards. I know some of your proudest moments are when you get to talk with customers whose businesses have been transformed and you're giving them that the ah ha moments all the time. I love this morning how there >> was a lot >> of the voice of the customer covered there from so many different industries. The impact that you guys are making it Rolls Royce, for example, and MasterCard massive. Tell me some of your favorite stories that really articulate the breadth and depth of the value that delivers. I >> love it when the story begins in a situation where the CEO or CFO of the company don't necessarily get it, but somebody within our community steps up and shows them the business case of what we could achieve together. And then we, as a team is a collective unit delivered on achieving. Looking at was on themselves. I mean, they're processing more than $2,000,000,000 a month >> through our platform. I >> mentioned Procter Gamble. It process more than $50,000,000,000. Star Platform. Now >> these air, >> not initials. These were early adopter customers. They didn't have to go in our direction. There was some individual in that company that saw the spark of opportunity seized it, got it approved and worked with us hand in hand to drive it. And that's the stories that I love the most. And I shared so many of them this morning, but there are literally hundreds of them. All over the world in this community were cultivated. >> There are, and it's that's I think there's no bread or brand value that you can get Van it being articulated from the voice of a successful customer who it's not just normal, agile. We're saving money. It's no, we're driving shareholder value. There are significant business imperatives that are being driven because procurement is changing. We got to react to pricing pressures and forces like consumer ization. You know, we think of way have these expectations as consumers private lives, of getting anything that we want within a day when it shows up, you forgot what you ordered. It was that fast. That's right, what you guys are doing to enable the business buyers to have that same capability in their business lives. But to get that visibility, that 360 is really interesting. >> And the key also is to handle all the complexity on the back end for them. I could tell you so many companies I know that a really proud of crossing their paper based invoices very, very quickly, but they may not even know whether or not they got the goods of service is for which they're paying the invoice. So we do all of that heavy lifting on the back end on the platform itself, alleviating then users from that complexity and allowing them to have the experience that's similar to the one that that you just described >> can imagine how much money is being wasted on paper. They probably have absolutely no idea, absolutely no idea where you guys launched an Index. The Cooper Business Spend Index Just, I think, a month or two ago this is behavioral based data that you're bleeding from your community. Talk to us about the coupe of business spent index and some of the insights that you're already uncovering about the economy. >> Absolutely so. One of the things about this business spending nexus. It's something I've been thinking about frankly for over a decade. Can we collect enough data that's statistically significant enough actually be a leading indicator to future economic sentiment. You think about the data. We're looking at an aggregate. We know the average spend companies have per employee. We know how long approval cycles are, and we know the changes in those approval cycles. We know what percentage of spend is actually being rejected. Verse accepted at a moments notice aggregated those air in combination are leading in the Kidder's to the sentiment that companies have about the future of the economy. So we backwards tested this index that takes an account, these three elements that just described back to 2016 and it's proven to show pretty strong correlation with the way the economy actually played out for many of those quarters that many of those quarters. So last quarter we released our first verse, our first data set of the business spending. Next. And it showed that future economic economic sentiment for the next 3 to 4 months is actually very positive now, in some industries, more than others. But now, with three months later and clearly, the last three months have been pretty strong. So we're gonna be soon releasing our next quarterly Businessmen index. And we're gonna be doing this every quarter. Try to provide the business community with insights about where things are going. That's what everyone of business wants to know, where things are going, not where things have been. And we think we're in a unique position to share that and also, you know, sort of unfairly build awareness for brand out there so that people understand >> what we're all about. >> But that's that's critical. I'm gonna be talking to China tomorrow. You think of awareness Acquisition? Yes, Yes. Advocacy. Yes. Check, Check. Check. Old three. Those are critical last question robbery. As we look at the impact that procurement and getting this visibility of all of the distances spend can have on the business. Where is it as it relates to enabling businesses to digitally transformed >> to be competitive? Well, look, underlying all of this is the digital transformation that's happening for every company in every industry, without a doubt. But the use cases we support us so quantifiable. That's so clear not only in terms of cost savings that only in terms of compliance only in terms of visibility and getting your arms around spent actually drive revenue as well. If you do spend management effectively, you can change the way consumers experience your brand. And I shared a number of those stories. MGM resorts to Lulu Lemon to the Leukemia and Lymphoma Society and others. If you can get your arms around the spent and get people in the company, the goods and service is they need in record time. They're better position to express the company's vision to help them push towards an incredible iconic customer experiences. And we're just so proud to be ableto power that for this fast growing community of customers around the world, >> such an exciting time. Rob, thank you for having to queue, but inspired 19. It's been great. It's for looking forward to talking with lots more of your of your folks as well as amazing innovators and thinkers like Susie Orman and Deepak Chopra. Wow. Awesome stuff. Thank you. Well, thanks for having us. Thank you. All right. For Rob Bernstein. I'm Lisa Martin. You're watching the Cube from Cooper Inspired 19. Thanks for watching.
SUMMARY :
It's the Cube covering Welcome to the Cube from Cooper inspired 99 Lisa Martin in Thank you for having me One of Inspire really enjoyed the general session to you like kittens and kittens. routing it to prefer contract saving money doing in smart, compliant ways. Every industry has the opportunity to leverage that drives intelligence for each individual customers, you know, we're helping them understand Where is their and be able to act on it faster than your competition. You have to be able to normalize the data first informal, so you need a I capabilities. So the customer centric city, the supplier central really rewarding and every individual customers getting the benefit from that. They have the opportunity to business needs that the company has, and you never get a resounding positive answer that, One of the biggest challenges is you think about poor I t. Because every every through the Cupid platform. Well, first of all, it's powered by an open by technology that we've developed, In general, that is not easy to achieve. Our design concept of the best, you wise. But and I saw that on the website best. I shared a stat that our customers in the last 12 months have improved end of the day, that's what you're all working towards. The impact that you guys are making it Rolls Royce, for example, and MasterCard massive. case of what we could achieve together. I It process more than $50,000,000,000. And that's the stories that I love the most. of getting anything that we want within a day when it shows up, you forgot what you ordered. And the key also is to handle all the complexity on the back end for them. Talk to us about the coupe of business spent index and some of the insights sentiment for the next 3 to 4 months is actually very positive now, in some industries, of all of the distances spend can have on the business. But the use cases we support us so quantifiable. It's for looking forward to talking with lots more of your of your folks as well
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Chris DiOrio, Staples | Coupa Insp!re19
>> from the Cosmopolitan Hotel in Las Vegas, Nevada. It's the Cube covering Cooper inspired 2019. Brought to you by Cooper. >> Hey, welcome to the Cube. Lisa Martin on the ground in Las Vegas at Cooper Inspired 19. Excited to welcome to the program. And gentlemen from Staples, a place I go to all the time we have Christy Oreo, VP of strategic sourcing. Hey, Chris, welcome to the Cube. >> Thank you. Glad to be here, >> So I was just a staples the other day getting office supplies. It's a go to Penn's files Folders, Inc et cetera. You name it. That is a place I think everybody on the planet knows. But I >> want to >> talk to you about the Staples business and how you guys now have control over 8000 suppliers. You've got this visibility in control, which I think every human wants and every element of life you know of 100% of your indirect spend under management. So given those big business outcomes, let's dissect that. Obviously, you're a cool customer. That's why you're here. Talk to us about a little bit about Staples. All the different suppliers you guys have, and some of the challenges that you came to Cooper to help erase >> Well, we had a lot of issues with Roque spend. Everybody was doing what they wanted in every location. We had no verification. We weren't consolidating our spend to get the best deals and get the best outcomes, lack of consistency, all the stuff you hear about. And since we've ruled out Cooper, we've got a lot of structure in place now, and we've got much better uniformity, much better consistency. We've dramatically lowered our costs through the use of the tool and some of the some of the rules that we've put in place as a result of of launching Cooper a couple years ago now. So we're really pleased with how it's helped us organize our business and really bring visibility to where we're spending money and showing us the opportunities and where we could go after her and save even more money. >> You know, you talk about rogue spending. >> One of >> the interesting disrupters of procurement and finance is consumer ization we all have. Whether we're going on staples dot com or something else, we're on Amazon. I need to buy this. We have this expectation as consumers in our private lives that we can get anything we want. We have to check with anybody. I one click. So then when we go in as business buyers, we sort of have the same mentality. But obviously the challenge there is, a lot of organizations don't have visibility into. Where has every single dollar going? How many different suppliers are we working with? Do we have duplicates triple kits everywhere to talk to me >> a little >> bit about the with a kind of cultural strategic shift that you guys are making now that you have this visibility? Well, >> everybody's happy with the results. That's >> always good right >> when he had his. When you have some success and you start to tell the story, then all of a sudden people's eyes get opened, and what's interesting is I don't think anyone does anything with malice. But if you have a general manager of a warehouse who believes that ex widget is what he needs to really Pel perform and do better, he's doing that with the right intentions. What he doesn't understand is everything else that's going on behind the scenes, and we have deals in place with suppliers and there's a level of consistency that we expect that our suppliers expecting that our customers expect and we can't have that experience be different. So once we can't explain that story and the tool helps us see where that spend is coming from, we go back. We have a conversation, and all of a sudden it's enlightening like, Oh, I didn't know. Now that I know Okay, I get it. Let me do what you want me to do or what you need me to do. So that's been the biggest shift I think is just sharing information and putting a spotlight on things when they come up and it happens even still. You know, we've rolled out now a little over two and 1/2 years ago, and we still have these things come up because you get new people and people change roles and, you know, as a business person there's folks I've done business with in the past that have earned my trust, and I want to do business with them again because I know what. When people get new roles, they do the same thing, and sometimes that's not what we need them to do. So once you explain the story and you tell them about it and you show him the results, they come onboard. It's phenomenal. >> Everything goes back to the user experience with customer, whether your customer is an individual buyer or a business of 20 people to a Fortune 500. Everybody in an organization is ultimately, in some form or fashion touching the customer. The customer experience is critical to delight the customer to drive higher customer lifetime value from that customer. Um, so having the employees onboard understanding we still want you to be able to manage your Ware house even more efficiently. But we need you to understand how we're gonna give you the tools to do it better. Ultimately, the end of the day, it's goes back to that customer and making sure you can keep extracting value from them. >> One of our core values is put the customer first, always, and that's at the heart of everything we do. It's not about buying things cheap. It's about buying things at the right value and giving the customer the best possible experience they can, so there may be less expensive ways to do it, but it may not deliver the outcomes we want, so it's not always about buying cheap. It's about buying and getting the best value for us so that we can deliver the right experience to our customers. >> Was that a >> mentality that staples had prior to bringing on Cooper? Or now? Because suddenly you're starting to You have visibility into everything you're going? Oh, cheaper isn't necessarily better in some of these areas. I think it's >> a It's a corporate philosophy that we've had. I think we we realize that people can shop anywhere for anything they wanted. Anytime. Cooper has helped highlight some some discrepancies that we've been able to kind of take out. I would say that Cooper's help with that, but it's also been just a core philosophy of the company for a long time. Cooper's helping us execute against >> that now, but you're right. Consumers can buy >> whatever it >> is. If it's a product like something you want to buy on Amazon or service. Maybe it's your Internet service provider. We have so much choice. Think vendors of any product testers that recognize that and sounds like Staples does. From a core cultural perspective. You're already in a better position to understand. I really need to find Tune everything under the hood here because they could go somewhere else like that. They can't. It's good to >> understand that. But Cooper gives us the data and the facts and the analytics to help prove out where we can make a change and where we can help the company and help our customers. So it's a combination of both. >> Let's Dig into that data was in one of the things that Robert seemed shared this morning was about. Since Cooper's been public, which was 2016 they have a five x increase in the amount of spend that is being managed in the Cooper platform. I think the number was is now 1.2 trillion dollars, a tremendous amount of data in this group of community that everybody can leverage and share. We often hear data is gold. It's the new oil it is and you're smiling if you can actually see it, right extracted value, Yes, talk to us about the amount of value that Staples is getting by this group of community with a ton of valuable data. >> I would say we're at the infancy of going into the Cooper community in terms of sharing information and gaining information. I'm excited about the little bit that I've seen, and I'm one of things I want to learn. Here is more about how it will work and how it can help us. What Rob shared this morning was very interesting to me, and I'm very excited to learn more about >> it. Sounds and you're right And even Cooper says, they're at the infancy of it. I think they have. A couple of 100 customers are starting to use the community to share intelligence. Eso It is early days, but it's also something that I think of when I go to events and we talk about, you know, devil's Community. It's a very collaborative that not only is it customer centric, also, supplier centric Staples is a supplier of a lot of other businesses. So imagine there's kind of double and did benefit. It's that could be gleaned by you guys from them. We hope so. >> I think we're you know, we're probably a more unique customer than many that Cooper has and that we are. We are a customer. We use the tools, we love the tool, but we're also a cellar to you guys and two other Cooper uses in the community. So we see both sides of the equation with Cooper, and it is interesting. T gain those insights and see how we can help both sides of the company. Help group is customers and our customers more >> if you look at >> the platform for procurement invoices, expenses. Heymans, where did you start a few years ago with Cooper and where are you now? In terms of all the different elements that are running through it? >> We started with a simple PIO management secure to pay. Then we instituted a no P o no pay policy, and everyone started using the tools. It really helped us change things We don't use it for. Expenses wear starting like, as I said, to start to use some of the analytics. I'm very interested in learning more about Cooper pay or out here virtual card usage. That's very interesting to me, so I'm curious to learn about that on. We'll see where we go from there. >> Cooper Pay was, I think I know it's just a few months ago in London, and we are excited to hear some more news about that tomorrow, how they're expanding that. But there's this visibility and control idea is so critical because of any type of organization. Whether it's a retailer manufacturer, it's a hospital. There's so much shatter, weighty going. But I t is really big challenge of reining in the cats, if you will in all these cats. Because we all know now that Robert likes cats. But it's one of the things that they're announced with Amazon is wow. I t can have access to buy all of this software, control it, deploy it, manage it through the Amazon marketplace. And you suddenly think, Wow, how procurement and t are gonna be aligning, joining forces and really affecting top line of of any industry. >> Yeah, I think in Staples are our relationship between procurement and our i t S t s department has been strong from day one. They were the biggest advocates of us getting the tool to help them gain control and kind of eliminates a lot of the shadow I t organizations issue. Does you mentioned so in our environment, we are excited about that. We embrace that we're trying. Thio forced that out. So we've always had that sort of very strong partnership with our I T team, and that's really what's helped progress the tool through the company with great success with them in the beginning. And then you start to tell the story, and more and more people are interested in. Wait a minute. You can help them save how much into the budget and where we can reallocate that money and what can I do with it? So it's been really exciting and sort of fun to be part of the transformation. >> And you guys have, what north of 17,000 users on the platform, >> today's wave? A lot, A lot. >> That's pretty quick >> adoption in a few years, a lot of people to train, to educate and and to have it become part of their normal everyday activities. >> Well, we're going through a relaunch now, and the Cooper team has been phenomenal in terms of training and helping my team with all the work that goes on behind the scenes that nobody sees and helping us develop training for all of our associates as we relaunch it, because we're really gonna change the tool. We were a couple of revisions behind Ah, now we're getting caught up. So there's a lot of change coming in September to my company and to Cooper and thrilled with the help that the Cooper team has given us the launch. This >> last question for you. Chris Staples, a 34 year young business. I was just talking with a gentleman from procurement and Lulu Lemon and much younger business. And you >> kind of think, Well, a younger business Have more nimble mind sets. Give your advice your best lessons learned to your peers >> at older, more established organizations, going through a change of really looking at getting complete visibility and all your spent advice to them. >> It's a bit of a cliche, but don't do what you did yesterday. You know, you've got to be open to change. You've got to let the you know, I always say, the month the numbers tell the story, and where is where you're spending too much and how do you fix that? And just because you love a supplier today doesn't mean you can't love somebody else just as much tomorrow. If they can deliver a better value, and a lot of times you can find out that your current supplier can give you a better value than you. Then you had before if you just start poking around a little bit. So my advice would be not to stick with the status quo. Just cause it's easy. Challenge yourself. Challenger team. Challenge the people you work with. Change is good. >> Change is good. Chorus. What a pleasure to have you on the Cube. Big. Thanks. So much for joining me. >> Thank you. Very nice. I appreciate it. >> All right. For Christie. Oreo. I'm Lisa Martin. You're watching the Cube from Kucha. Inspire 19. Thanks for watching.
SUMMARY :
Brought to you by Cooper. a place I go to all the time we have Christy Oreo, VP of strategic sourcing. Glad to be here, It's a go to Penn's All the different suppliers you guys have, and some of the challenges outcomes, lack of consistency, all the stuff you hear about. We have to check with anybody. everybody's happy with the results. on behind the scenes, and we have deals in place with suppliers and there's a level of consistency that we expect Ultimately, the end of the day, it's goes back to that customer and making sure you can keep extracting value It's about buying and getting the best value for us so that we can deliver the right experience to our customers. mentality that staples had prior to bringing on Cooper? I think we we realize that people that now, but you're right. is. If it's a product like something you want to buy on Amazon or service. we can make a change and where we can help the company and help our customers. It's the new oil it is and you're smiling if you can actually see it, I'm excited about the little bit that I've seen, and we talk about, you know, devil's Community. We use the tools, we love the tool, but we're also a cellar to you Heymans, where did you start a few years ago with Cooper and where We started with a simple PIO management secure to pay. But it's one of the things that they're announced with Amazon is wow. So it's been really exciting and sort of fun to be part of the transformation. A lot, A lot. to have it become part of their normal everyday activities. company and to Cooper and thrilled with the help that the Cooper team And you kind of think, Well, a younger business Have more nimble mind sets. looking at getting complete visibility and all your spent advice to them. You've got to let the you know, I always say, the month the numbers tell the story, What a pleasure to have you on the Cube. I appreciate it. You're watching the Cube from Kucha.
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Kate Hutchison, Veeam | VeeamON 2018
(techno music) >> Narrator: Live from Chicago, Illinois, its theCUBE. Covering LeMon 2018. Brought to you by VeeAM. >> Welcome back to the windy city everybody. You're watching theCUBE, the leader in live tech coverage. We go out to the events. We track the signal, extract the signal from the noise. My name is Dave Vellante and I'm here with co-host Stu Miniman. This is our second year here at VeeAMON. Hashtag Veeamon, simple enough. Kate Hutchison is here, she's the CMO of VeeAm. >> Yes, thank you very much for having me. Its a pleasure to be here. >> You're very welcome, thanks so much for taking time out of your busy schedule, great show. You've painted the town in green. >> We certainly have. (laughs) >> So VeeAM obviously didn't need your expert help in creating awareness in places like this. >> Kate: Yes. >> And having a persona around around the green team. Awesome. Your background, Riverbed, Polycom, VMware, Citrix, BEA, some rockstar companies. You've got a lot of experience there. Why did you come to Veeam, and why now? >> Yes, so I was attracted to VeeAM for many reasons. We have some, as you know, some stellar attributes as a company. We've been talking about our net promoter score of 73, which is three and half times the industry average. And of course the executive team themselves, and meeting them and really wanting to be a part of that team. So that was a huge reason for me joining, but as it relates to my career and my background and what I thought I could bring to VeeAM. Very much about enterprise marketing. So I've spent about the last 20 years in the industry, as you mentioned the company names. Really helping those companies build the powerhouse brand, and so I just love being a company who is known for one thing, but is very successful that being known for something that's even broader and more strategic. And that's why I wanted to join the company. >> You mentioned the phrase powerhouse brand. What is a powerhouse brand, and how do you go about building it? >> Well everybody probably has a different definition of a powerhouse brand, but having spent a good 15 years in the Bay area, Silicon Valley, when you're walking around Silicon Valley and you say who you work for and everyone recognizes it, you're working for a powerhouse brand. That hasn't been the case with VeeAM. Now we're very strong, we do our research. We come out pretty strong it Europe, but in terms of our brand awareness in North America we have a ways to go there. Again, and I think because when it comes to building a brand and a powerhouse brand, enterprises really rely on customers to do that. To really leverage the voice of customers, to get the word out and to get the customers to go on record to talk about the power and value of VeeAM. Because when customers go on to talk about it, there really is no better marketing that you can do. >> Ya Kate, one of the things I saw. VeeAM started out with the geeks, and I say that in the most loving terms. People that did virtualization. >> Kate: Yes. >> VeeAM solved a problem, simple, huge adoption in that market, but as we've been talking about all day here, data protection is going up the stack. >> Kate: It is. >> It's hitting the seed sweep more, so. >> Kate: Yes. >> Maybe you could explain to a lot of our audience are the techies and they're like I don't understand this brand in marketing things. >> Kate: Sure. >> We just want the next little containers and things there. >> Kate: Absolutely. >> So why the brand elevation? >> So, first and foremost, we're known for one thing in the industry, as it relates to our product. It just works, and we're not leaving that behind, and certainly the enterprise cares a lot about the product, but as we go into the enterprise space, there's some things that an enterprise customer is going to look for, that an SMB may not. Enterprise is one of the assured company that they're doing business with, has long term viability. They want to make sure that there's plenty of addressable market and headroom for them to go far and above, beyond their sights of, a billion in our case. The other thing is, enterprise customers have a different way of engaging with that company, as it relates to the selling motion. So whether it's our partners, our alliance partners, our resellers, our sales teams directly, they want to be able to work with them as trusted advisors, and they want our folks to be able to anticipate their needs, well ahead of when they actually encounter them. So, we're talking a lot about a journey for our customers. We've been talking about intelligent data management, and the five stages of getting to that. So its really, its building on our core. Which has been SMB and commercial, but also now, up leveling the story, and by the way, the technologists at all companies of all sizes, want to be doing more to influence the outcomes, the business outcomes. So we're telling a story that we think will resonate with them and there's always plenty of click downs into the technology if you want it. (laughs) >> So you guys are putting a lot of emphasis on the up leveling. As Stu mentioned, CXO is becoming more aware of the data protection problem. >> Kate: Yes. >> Its becoming a board level topic. >> Kate: Yes. >> So I think I get the why now. >> Kate: Yes. >> My question is, why VeeAM? And what is the brand promise that you're going to bring to that enterprise? >> So I think, traditionally, VeeAM has been thought of as more of an S&B and commercial play. So the why now is that we have a much broader portfolio then we had a few years ago, and yet we're thought of as just back up and replication. Now, we're building on what our reputation is and back up and replication, but we want to take customers to where we know the puck is going. So for example, as enterprise customers want to take advantage of public clouds, of manage clouds, of SAS applications, they need to be able to get control of all their data. That's the one thing we hear over and over. I don't know where all my data is. Right? So they need to have a platform that can give them that visibility and that aggregated view, that single paint of glass. Then they're going to eventually want to take advantage of being able to move workloads into places where it makes more sense to have them. In cases where there needs to be tighter protection, or in the case of archive data, that they don't need to spend a lot of money on primary storage. It just depends on what our customers want to do. And, ultimately, to be able to move to more of a behavior based way of managing that data. For example, if we see malware crossing that network we can immediately respond and make sure that those workloads are secure. It could also happen as it relates to weather systems and being able to have the data be smart enough to sense and respond where it needs to move to. >> We saw some slides this morning that Peter McKay was showing, like off the platform slide, and I tweeted out that we learned years ago, working with Eric Brinyawlson and Andy McAfee that platforms beat products. >> Kate: Yes. >> So, talk about the importance of platforms through the enterprise. >> Yes, so first of all you cannot be a platform provider without an ecosystem that's embracing and extending the value, and we're working with our ecosystem through the API's, the application programming interfaces, that we make available to them so that they can integrate with our products, and actually allow our platform to be able to be the most complete platform for intelligent data management. That is not all coming from VeeAm, we are very heavily dependent on our ecosystem. >> Dave: Right. >> So that's really the crux of how important a platform is because customers have a lot of technology already in their environments. They want to make sure that if I'm buying something from you, that it'll integrate into my existing environment so I don't have to do a complete rip and replace. That's a very expensive proposition. So, we have been investing and we have thousands of technology partners that are embracing our API's and again, extending the value of our platform. >> I don't want to jump in but, I was going to ask you how you add value to those partners, and it's not just the product and the features, and doing what you say you're going to do from a product standpoint, it's having that platform that makes it easy to integrate, >> Kate: That's right. >> And creating that scale effect, that flyaway effect. >> Absolutely, and a solution that is better together. So, customers really like buying solutions that are already packaged and integrated as it might relate to Cysco and VeeAM or HPE and VeeAM or NetApp and VeeAM. That's what we've been doing with those partners in particular and really going to market together, and that is a preferred way for many customers to buy. >> Or IBM and VeeAM, or Microsoft and VeeAM, >> Yes >> Botanics and VeeAM. VMware and Veeam, we don't want to leave anybody out. >> Kate: We don't want to leave anyone out. Those three that I mentioned, we're on their price list and we are reselling. >> So that's the difference. >> Yes. That's the difference >> Okay, that's really the point. >> Yes. >> Okay. >> So my question is, as you go up the stack a bit, talk about platforms and things like orchestration, >> Kate: yes >> the swim lanes get a little bit muddy, because if you talk about those same partners, the VMware, Microsoft, the Newtanics of the world. >> Kate: Yes. >> They want to own a lot of those pieces in the multi cloud world. >> Kate: Yes. >> Maybe you can help explain that. >> I think we're all probably saying some of the same words, but defining them a little differently. So when we talk about orchestration, it's very much about allowing workloads to move seamlessly across multi-clouds. To do that while the data is secure and protected, and eventually introduce, we have partnerships today that allow us to leverage artificial intelligence. So that those workloads can move seamlessly without any disruption to the business as they're moving to the right location. So yes, I think you hear a lot of the terms, but as you drill down into it and you double click on what does that mean for, in your environment, it's a little different. >> So when VeeAM decided to expand deeper into the enterprise, it's putting its money where its mouth is. I mean Robby brought in Peter McKay, he brought in a number of folks on the sale side with enterprise, now yourself. >> Kate: Yes. >> We saw Dave Russel up on stage today. >> Kate: Yes. >> He's got some enterprise jobs. >> I'm looking forward to working with him. >> You're not just talking to talk, you're walking to walk. Which is great to see, and thinking about the total available market, its a TAM expansion move, can you address that at all? >> Kate: Yes. >> I know you guys are very research oriented, as a company. >> Kate: Yes. >> You have relationships with all the big research houses. What do you see from a taman standpoint. >> Yes, so, remember that our proposition is to have the most complete platform for intelligent data management. By virtue of saying that, it really means we have to look at adjacent markets for additional capabilities to put into our platform, to ensure that we remain ahead of the competition as it relates to intelligent data management. We're looking at various adjacent markets. Whether that be through a build buyer partner strategy. So one of the largest market opportunities in an adjacency is the cloud infrastructure as a service market. It's huge. Its about 90 billion. It's got a very fast clip in terms of its compounded annual growth rate, and we've already made some pretty great progress there, both organically, as well as through the acquisition of N2WS. When we move into fast growing market segments like that, and we have many others that are adjacent as well, it's creating an addressable market of about 30 billion for us as we look out into 2022. So we're pretty excited about that, and again, that gets back to making those investments so that an enterprise customer feels confident betting their business on us. We have that scale ability. We have that addressable market, and we are increasingly helping our folks on the front lines become trusted advisors to our customers. >> In your estimation, I know some of this is hard when you're doing the analysis >> Kate: Yes. >> I used to do that for a living so I know. In your estimation is that sort of an approximation of spend, or does it include what we look at, as the money that's left on the table by the global 2000 because they have inadequate data protection. Presume it does not include that. >> Kate: Yeah. >> Because if it did, it would probably be a trillion. >> Kate: Right >> But I wonder if you can add some color to it. >> Well I think as we get into an era of compliance, we have GDPR coming down this month, I think companies are taking a new look at what does it really mean to ensure that I know where all my data is, that I ensure it's protected, that I'm sure that it's secure, and that it's in compliance. I think you're seeing more attention, more money. You mentioned earlier that this is becoming more of a sea level issue, and I think in an era of compliance and regulations that are coming down, you're going to see that only increase. >> One of the interesting things that we saw about VeeAM when we were looking at the show here, you're almost, how do I say it, a tweener. You're still kind of a startup, but you're one of the bigger companies in the space. There's a lot of buzz and energy, and customer interest >> Yes. >> In this all market thing. How do you look at yourself compared to some of the legacy giants, >> Yeah. >> And some of the new startups? >> So we are a very fast growing company. We posted 40 percent growth in Q4. We were at 36% year over year. I mean off the very big numbers. I haven't seen these numbers since I was at VMware. So that is a rapid growth company that grows up quickly when it's growing at that clip, so I think there's a part of us that's extremely paranoid about the competition and looking at some of the new entrance to make sure that we are really staying ahead and innovating, continuing to innovate. Then we look at some being legacy companies that have been in this space, and we see in some cases, a downward trend in their revenue and in their investments in this era, in this area. Again, I think it's a healthy balance of innovative and paranoid, and recognizing that customers want the solution that VeeAM offers, and they do want to be able to migrate off of the legacy systems that are out there. We are seeing that time and again. We just showed, this morning in the general session, we showed a Royal Caribbean video and that was a case where they abandoned their legacy system to go with VeeAM. >> Well that's quite a story. Nearly a billion dollars, growing at 35 plus percent a year. You got to look to companies like Service Now, Work Day. >> Kate: Yes. >> You're in that rare-ified air. Well Kate thanks so much for coming. >> Absolutely. >> Congratulations on the new role. >> Thank you. >> Really excited to see you sort of take VeeAM up into that new stratosphere. >> I'm very excited to be here. >> It's great to be part of VeeAMON 2018. Thanks for watching everybody. We'll be right back with our next guess, right after this short break. (techno music)
SUMMARY :
Brought to you by VeeAM. We go out to the events. Its a pleasure to be here. You've painted the town in green. We certainly have. So VeeAM obviously around around the green team. And of course the executive You mentioned the That hasn't been the case with VeeAM. and I say that in the most loving terms. simple, huge adoption in that audience are the techies and they're like We just want the next little and the five stages of getting to that. of emphasis on the up leveling. and being able to have the the platform slide, and I So, talk about the the value, and we're working with So that's really the And creating that scale and that is a preferred way VMware and Veeam, we don't and we are reselling. the Newtanics of the world. of those pieces in the a lot of the terms, but a number of folks on the to working with him. You're not just talking to I know you guys are all the big research houses. ahead of the competition as it relates to money that's left on the Because if it did, it can add some color to it. it really mean to ensure One of the interesting of the legacy giants, I mean off the very big numbers. You got to look to companies You're in that rare-ified air. Really excited to see you sort of take It's great to be part of VeeAMON 2018.
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Jennifer Cloer, The Chasing Grace Project - CloudNOW Awards 2017
you hi I'm Lisa Martin with the cube on the ground at Google for the 6th annual cloud now top women and cloud awards event and we're very excited to be joined by our next guest jennifer clora the executive producer of the chasing Grace Project welcome to the cube thank you this project is so interesting I was telling you before we went on that I watched the trailer for it and tell us a little bit about the chasing Grace Project what your plans are for this dunkey series being being released and really the the inspiration sure so it's a documentary series of six episodes about women in tech it really talks about the culture of tech the adversities that women face doesn't shy away from those but moves pretty quickly to inspirational stories of women who have navigated a successful path in tech so that other women can learn from those experiences and join us in tech and for those women thinking about leaving maybe inspire them to stay and give them the tools they need to navigate their own paths forward I love that I was very impressed with some of the women that are featured even in the trailer of how honest they were being did you find that they felt either intimidated to share or maybe liberated to say this is what's going on there needs to be voices and faces to it yeah I think there I think women are feeling empowered right now to talk and when they share their stories they're even more empowered by the community of men and women that come around them and give them support so the women that are on camera volunteered to be so I put out a call for stories in a number of places Irish I was inundated with responses I spent four months the beginning of the year interviewing over a hundred women and trying to understand what the collective experience is for women in tech and so these women are not intimidated they're they're powerful amazing women who I am in awe of their courage what were some of the common maybe that the top two or three kind of common challenges that you heard over and over again that women in tech regardless of if they're in marketing like one you and I are or in engineering that they're facing access to opportunity they seem to feel like they hit a wall you know there's the talk about the ceiling but a lot of them talk about they hit a wall that others don't see but all of a sudden they can't go any further a lot of microaggressions that we've all heard and read about dismissiveness being overlooked in medians and for promotions our first episode is on the pay gap we've heard stories about women who have found out their male counterparts are making more than them and the differences and when they confront their bosses and when they don't so a lot of different examples we have some very explicit stories about online harassment there's some of that in the trailer one of the women Cassady shares a really amazing story about that so they vary but certainly it's happening right and we don't want to shy away from that because I think once you acknowledge what's happening and tell those stories you can start to chart the course forward I agree I think that awareness is incredibly important you are also in technology tell me a little bit about your career path in technology did you always aspire to be in tech were you interested in engineering in software or was this sort of a zigzaggy path to where you are now it wasn't a zigzaggy path I went to journalism school and studied communications and my first job out of college was during the dot-com bubble if you will and so I went into tech it was a lucrative you know career path and I fell in love with it at first it was very intimidating because I didn't speak the language but I learned the language and I learned to work with entrepreneurs I've worked with a lot of startups and translating really amazing vision into stories that anyone can understand and so that's been my pathway through tech and I'm grateful to be here and like I said I think one of the one the the mission of the chasing Grace project is to recruit and retain female talent because we as an industry needs you know a diverse workforce but also women need opportunities to these types of careers they're the most lucrative careers in the world and so that economic opportunity for women as individuals and the need that we have in the industry just put underscores the need for these types of stories to be told definitely so we're at the cloud now six annual top women and cloud awards event how did you come to be involved with cloud now and what are some what if some of your perspectives of now being involved with it yeah so I met Jocelyn the founder of cloud now just a few months ago we were introduced through mutual colleagues and she watched the trailer of the chasing Grace project and said you have to come to the event I want to share your project with our community which was so amazing to hear and so I'm super grateful to be here and to be sharing the trailer a little bit later at the event as well as exhibiting for the first time our photo exhibit called persistence that accompanies the documentary so we will host a photo exhibit at every screening of each episode and that will grow over time as more and more women are photographed for the project but the very first showing is here at the event so we were really excited to be able to do that exciting yeah so uses a six-part series correct when can people expect to start seeing episodes so the first episode is is expected around the end of February 18 2018 exactly we're in post-production now on Episode one we shot it a couple weeks ago and we're already planning episode 2 and when our shoot will be in early probably the first two three months of the year so we expect to release episodes every eight to twelve weeks so that people kind of stay connected and and we can bridge episode to episode for example the first episodes on the pay gap the second episode we think may be on female founders and there's a bridge between women who feel like they aren't being paid fairly to wanting to become the owners of their own companies so they can determine their own worth so so we want to make sure there's continuity in the episodes so as you've gone through and and you said interviewed 100 plus women in the last year what are some of the things that inspire you with the chasing grace project that you feel like we're gonna make a difference here yeah I'm inspired by the courage of these women you know there's so much more awareness about women in tech now among both men and women but a lot of times when women speak up they become that women in the office you know that woman who you know is talking and causing trouble and complaining and that's not the case these women are sharing stories that are important for all of us to understand to build a better future through technology so I'm inspired by their courage because it's no small thing to go on camera and talk about your personal story in hopes that it can help other women and help men also be a part of that conversation so I'm inspired by the courage of the women and that's you know I get notes now you know back from women who are part of the project when they see something go live the trailer the photo exhibit today that are just like I'm so excited to be a part of this and I feel empowered and I found my voice I didn't even know I had a story most the time they tell me and they do so I mean I'm inspired by that I love that and it's so great that that they're not intimidated that they are feeling empowered that they have a voice mm-hmm they matter and what they're doing should be valued there should be no differences would be great if we actually get to a world where there aren't it right we're headed there being more attention and eyes to it thank you I'll get there Thank You Jennifer thank you so much for joining my pleasure where can people find once that the episodes go live where can they find the chasing grace episode they can find them at chasing grace film calm we will have an exclusive media partnership or they will also be distributed online but they can always find them on our website excellent well I'm looking forward to watching it I thank you for sharing your story and for inspiring I'll say inspiring me and probably many of our viewers thanks so much thank you for having me I'm Lisa Martin on the ground with the Cuba Google for the cloud now top lemon and clouds award event stick around we'll be right back
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