Matt Hausmann, Dell EMC | Dell Technologies World 2019
>> Live from Las Vegas, it's the Cube covering Dell Technologies world 2019. Brought to you by Dell technology and its ecosystem partners. >> Welcome back to Las Vegas, Lisa Martin with John Furrier. You're watching us on the cube live, from our first day of three days of coverage of Dell technology world 2019. We're pleased to welcome Matt Hausmann, senior consultant in Product Marketing from Dell EMC to the cube. Matt, thank you so much for joining us this afternoon. >> Thank you, really appreciate finally getting a chance to get up here with you guys. >> Yeah, so there's only about 15,000 or so people here. Small gathering amongst friends. >> I say, yeah the 15,000 are my closest friends. >> Yes and about 4000 of your closest partners. >> Yes, yeah. >> So this morning kicked off with the keynote, great energy, I think one of my favorite parts was Michael Dell walking out to a queen song that really got me, that got my attention, but a lot of collaboration between the VMware Dell, Dell EMC, Microsoft, great conversations, all talking about digital transformation, which of course, is all made possible in part by data. >> Absolutely. >> There's so much data these days that it's just not possible by humans anymore. Talk to us about the data avalanche, from your perspective in product marketing, what are you seeing? What are you hearing from customers? >> Yeah, so I come from our unstructured data solutions, business, you know, so we really focus and specialized and we're a lot of this data growth is coming from images, audio, video, free text, things like that. We're dealing with that day in and day out. I mean, you hit the nail on the head. I mean, we were basically looking at about 80% of our data is no longer human possible. So to really take advantage of that and move forward of the digital transformation. And that's what we're really seeing new techniques, like artificial intelligence, machine learning, deep learning, are really helping us ask new questions about data and actually get more value from the data. >> Michael Dell said data is the heartbeat of digital transformation on keynote, one of the sound bites I liked how are customers evolved into it, because we saw the big data industry, you know, the Hadoop gone bigger and bigger data warehouses been around for a while, but now data with AI has to be available has to be addressable in new kinds of ways. Where's the customer on that spectrum of the new way to use data? And what is the new way to use data? >> Yeah, I was actually giving a presentation today on data strategy for AI specifically, and the numbers we're looking at about a third of our customers, have dip their toe into AI. So truly, they're realizing there's value in that data, they're realizing these techniques or new techniques are available to them, computes gotten faster, storage, there's been a lot of innovation there. So they can do a lot more with the data than they ever could before. But about a third of our customers have dip their toe and the majority of our customers are talking about doing it today, or in the next couple of years. >> And they want insights, that's a low hanging fruit. Now you got IoT devices with data strategy around IoT, data center on premise activities as data involved. >> Absolutely, I mean, these are all new, you know, basically sources of data for us. So when I look at it from the storage for data perspective, as we just have data coming in from everywhere, and IoT with the low cost sensors and video, this again, is our sweet spot. I mean, data is growing up into the the zettabytes. And now people want to be able to do something with it. >> Unstructured data and structured data is there a different group that you guys aren't wrestling with? Who's got you know, more data? Because object stores great front structured and unstructured data. >> Yeah, I don't think we're wrestling with each other. I think what we're doing is we're figuring out how to deliver an end to end solution for our customers. We've got great products, great innovation on different sides. I mean, I don't want to get too technical interview today. But I mean, as we go through kind of the analytic pipeline for AI, from data preparation, to model development and training and then actually going out and scoring it in real time and doing inference. There's different requirements. So I'd say we're all in the sandbox together and we all have a place and the seat at the table there so. >> Do customers dipping their toe into AI essential to have a partner like Dell EMC and Dell Technologies that understands that's done that as well... >> Sure sure. >> In terms of dipping their toes in have to have a modern IT infrastructure in order to do that. What are some of the things that Delhi MC is doing to infuse AI capabilities into your storage servers, data protection, ec cetera? >> Sure sure. Yeah, I think we're really doing you know, we're bringing a lot of innovation to bring AI to the forefront. So you know, you already mentioned kind of some of the areas there on the storage side, I guess I'd call out one of our products are all flash scale out NAS platform called Isilon. What we're really doing there is trying to simplify this delivery of data for AI. So high, you know, high performance, high bandwidth at massive scale. And then we're partnering with you know, the accelerated compute vendors. The Nvidia, the intel. We're bringing that into our power edge servers delivering 10x delivering 100x performance. And I think the other piece that we're doing is, you know, people have been dipping their toes, that means that we've been doing PLC we've been doing this work for years and years. So we're taking these innovations, we're taking those learnings and we're packaging those up into our ready solutions into our reference architectures really making AI simple, making it accessible. And I think more than anything else is making it faster. So that time to value that we we've thought through all the things you need to think through in that space, and give you a place to start where we can really just start focusing on artificial intelligence on the art of the possible. >> Now I want to get your thoughts on democratization of data. Before that many Cube interviews with other interviews, democratizing data, letting people wrangle it not to being an expert or computer science major. So demography making it easier is one thing. Yeah, you see deep learning trends. In AI, you see machine learning. >> Yeah. >> A machine learning. I mean, it's not democratize yet but it's getting there. How do you see this democratization trend where it's just going to be kind of a natural business practice to deal with either large amounts of streaming data or any data? >> Well, I think that's been going on for a long time actually come from the data warehousing space. We've been talking about that for a decade and maybe 15 years, right as a really a democratizing data, marketizing analytics, be data driven. I think it's really progressed here as Hadoop came on, and the Big Data space, I think that's really paved the way now for artificial intelligence. The analytics software platform that's out there, it's getting easier to use. It's integrated into the full solutions. And it's now optimized. So especially with the advent of GPUs, these tool kits are now optimized for 1, 4, 8, 16 GPUs so you can really, you know, harness the power of the data of the, you know, of the compute to do more with it. So I think that's it's going to continue and I think it's really, it's making easier and simpler. >> Can you give an example of the Cube, I love... I learned so much doing these interviews. But start small get bigger from there always seems to be a best practice. Give a couple examples for people watching on where they can start small with data. I means data can be big too, but I means small but small project scope wise, what's good to get their arms around these data projects? What's a great starting point to get really put the foot in the water and then ultimately full immersion? >> Right, so I guess I wouldn't just start people with a data project. What I would ask them is what's the business problem they're trying to solve? So if they can identify what their need is, so what's my problem? What data do I have available? And then I would go give them a suggestion and maybe what the right solution might be. But I also like what you kind of mentioned the start small and get bigger. So we really focus on the scale outside of it. So, all of the analytic and AI solutions that I work on, you know, we've decoupled compute and storage that was basically mentioned, let you grow either your data or your compute power independently. And so that really lets us right size solution for whatever that business case whatever that use-- >> For flexibility too for the customer, right? >> Absolutely, absolutely cos it's not a one size fits all. That's why I'm hesitant to say hey, this is where you start it's like no tell me what your problem is. Tell me what data you have-- >> It's different for customers, no general purpose answer pretty much really. >> Absolutely, absolutely. And so when we have these flexible platforms, where we've thought through especially in the analytics and AI space, the requirements that you might need to have, we have, you know, partnerships in the space to give you the end to end solution is you can come to us and we can really kind of help your business grow, help direct you where you want to go. >> If you look into your magic crystal ball or ask the magic eight ball, what's the time scale by which customers who are just dipping their toes in really need to get on the AI bandwagon to accelerate their business and not fall behind and actually lose opportunities. Is that 12 months, 24 months, two years, five years? >> Well, I think it's an easy answer. And the answer is now. They should be they should be going out and being creative they should be going out and taking chances. And that's why I look at it right now is, with the innovations we talked to, from you know about compute, about networking, about storage about the analytics software is you have access to more data than you've ever had before. And you have all these tools to do more with it than you ever have before. So now is the right time. And I think we are starting to see some separation of companies already. Those that are going and really embracing AI, and those are kind of putting enough at at arm's length. So I think there's a little bit of a separation, but I don't think it's too late. You might have to rush a little to catch up but now is the right time. Like I said, you've never had more data you've ever had better tools. >> What's the coolest thing you've seen with people using data in a very interesting way? >> So the the coolest thing that I've had first person experience with was actually Sofia the robot. You may have seen her. She's been on Jimmy Fallon. She's done a bunch of keynotes and other things like that. So we had her our magic of AI series two weeks ago in New York City, I got to spend two full days. So Sophia is this humanoid robot, right, she does natural language processing, image detection. She's basically like talking to a real person. So it took me about a half day before, I wasn't just staring at her the whole entire day. (all laugh) This is a little awkward. But I mean, this is really they've taken multiple kind of advanced analytics techniques, AI techniques, and then put them into the kind of the art of the possible. This is where we can get to and I'm not saying every company, every customer, that's a use case that they want to develop. But the fundamental building blocks to build her image detection, natural language processing, right, just about every company out there can take those pieces and then apply it their business. >> So you point the creative opportunities the time is now you can actually solve some of the challenges that could be opportunities, and this cool examples of like the robot, which is great, you know, interesting use case, but there's other you know, business use cases like to drive revenue for instance, or change the business model of a company. >> Right, right. So you know, healthcare is a big space, I think we hear about a lot, but also where we work with customers a lot. So folks that are you know, taking an MRI image, for instance, right? Use image detection to say, hey, what do we have in this image? Hey, maybe you have cancer, use image classification. Well, what what type of cancer do I have? You do that segmentation? Well, how advanced is that cancer? And then you add prediction on top of that, what's the best outcome? What's personalized to me, what's the best treatment. And so we're now able to shrink that down from months or quarters with a lot of guesswork now in the hours and days to give you your personalized, you know, medicine to give you this-- >> That's real value right here. That's a great example of tech for good. >> And when I talk about AI, I always try to bring in the human part of it. >> Yeah. >> I think that, you know, people say AI is magic. Well, at the end of the day, it's some advanced math on a lot of data, right? But the value we're getting, the data that we can actually access there, the questions that we can ask of our data, have a really human impact can help us in our daily lives. And yeah, absolutely, there's going to be a business impact with it as well. >> I think that's a great example also the earlier point about separating compute and storage, because then you can then again, as you said, right size, you can put a data lake out there, if you want, move stuff in and out and deal with it. This is where the value of data, not some static, okay, made an architectural decision. See in 10 years, yeah, it's always fluid. >> So the static is huge, right? If you architect for static, you're not going to be able to deal with the realities of analytics. I'm like 19 years into the data analytic space, the data is always going to grow, the use cases are going to change, they're going to get more complex, and people are going to want it faster. So you really need a flexible architecture that can deal with those nuances and just know that you need to architect for change. >> See, I mentioned when we started, we're here with about 15,000 of our closest friends. What are some of the things that you've heard in your session today that maybe you were surprising to you, insightful, maybe thought thought provoking about how your customers and prospects and partners are looking at AI, especially the human AI collaboration? >> Sure, sure. So in my session, I was kind of surprised people really kind of went into depth with with one of our customer use cases, kind of asking very specifically, you know, what about the outliers and things like that. So what that tells me is that people are really digging into this, and they are trying to figure out how to figure out how to apply it to their business. And so this different than some of the sessions from a couple years ago, where AI was just as, you know, this futuristic thing, as we're having real questions there. And then I was in our emerging technology session this afternoon. And a big part of it was really connected to the trust, the trust between humans and machines, and then also the trust between machines and humans. So, you know, that there's a lot of thought provoking things going on right now. And I think where I've been surprised at is really the acceptance of AI into our lives, right? We all have our cell phones in our pocket. You're no longer lost unless you want to be. You always know where to go out to eat, your car can drive itself. Your house can clean itself, right? We've been slowly accepting these applications. >> For the house part I want to get to that one. I don't have that yet. >> I want that too. >> The zumba, is that the name of the robot? (all laugh) >> Matt, thank you so much for having a lively energetic conversation with John and me about AI. And as you say, the time is now. >> Right. >> We appreciate your time. >> Nice to meet you. Thanks for having me >> Nice to meet you too. >> All right. >> For John Furrier, I'm Lisa Martin. You're watching the Cube live from Dell technology world's 2019 from Vegas. Thanks for watching. (techy music)
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Brought to you by Dell technology Matt, thank you so much for to get up here with you guys. Yeah, so there's only about I say, yeah the 15,000 Yes and about 4000 of between the VMware what are you seeing? and move forward of the you know, the Hadoop and the numbers we're Now you got IoT devices these are all new, you know, that you guys aren't wrestling with? kind of the analytic pipeline for AI, and Dell Technologies that understands What are some of the things And then we're partnering with you know, Yeah, you see deep learning trends. How do you see this democratization trend of the, you know, of the of the Cube, I love... But I also like what you kind of mentioned this is where you start It's different for customers, to give you the end to end solution or ask the magic eight ball, So now is the right time. of the art of the possible. So you point the creative So folks that are you That's a great example of tech for good. in the human part of it. I think that, you know, because then you can then again, and just know that you need that maybe you were AI was just as, you know, For the house part I And as you say, the time is now. Nice to meet you. from Dell technology
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VMware Day 2 Keynote | VMworld 2018
Okay, this presentation includes forward looking statements that are subject to risks and uncertainties. Actual results may differ materially as a result of various risk factors including those described in the 10 k's 10 q's and eight ks. Vm ware files with the SEC, ladies and gentlemen, Sunjay Buddha for the jazz mafia from Oakland, California. Good to be with you. Welcome to late night with Jimmy Fallon. I'm an early early morning with Sanjay Poonen and two are set. It's the first time we're doing a live band and jazz and blues is my favorite. You know, I prefer a career in music, playing with Eric Clapton and that abandoned software, but you know, life as a different way. I'll things. I'm delighted to have you all here. Wasn't yesterday's keynote. Just awesome. Off the charts. I mean pat and Ray, you just guys, I thought it was the best ever keynote and I'm not kissing up to the two of you. If you know pat, you can't kiss up to them because if you do, you'll get an action item list at 4:30 in the morning that sten long and you'll be having nails for breakfast with him but bad it was delightful and I was so inspired by your tattoo that I decided to Kinda fell asleep in batter ass tattoo parlor and I thought one wasn't enough so I was gonna one up with. I love Vm ware. Twenty years. Can you see that? What do you guys think? But thank you all of you for being here. It's a delight to have you folks at our conference. Twenty 5,000 of you here, 100,000 watching. Thank you to all of the vm ware employees who helped put this together. Robin Matlock, Linda, Brit, Clara. Can I have you guys stand up and just acknowledge those of you who are involved? Thank you for being involved. Linda. These ladies worked so hard to make this a great show. Everybody on their teams. It's the life to have you all here. I know that we're gonna have a fantastic time. The title of my talk is pioneers of the possible and we're going to go through over the course of the next 90 minutes or so, a conversation with customers, give you a little bit of perspective of why some of these folks are pioneers and then we're going to talk about somebody who's been a pioneer in the world but thought to start off with a story. I love stories and I was born in a family with four boys and my parents I grew up in India were immensely creative and naming that for boys. The eldest was named Sanjay. That's me. The next was named Santosh Sunday, so if you can get the drift here, it's s a n, s a n s a n and the final one. My parents got even more creative and colon suneel sun, so you could imagine my mother going south or Sunday do. I meant Sanjay you and it was always that confusion and then I come to the United States as an immigrant at age 18 and people see my name and most Americans hadn't seen many Sundays before, so they call me Sanjay. I mean, of course it of sounds like v San, so sanjay, so for all of your V, San Lovers. Then I come to California for years later work at apple and my Latino friends see my name and it sorta sounds like San Jose, so I get called sand. Hey, okay. Then I meet some Norwegian friends later on in my life, nordics. The J is a y, so I get called San Year. Your my Italian friend calls me son Joe. So the point of the matter is, whatever you call me, I respond, but there's certain things that are core to my DNA. Those that people know me know that whatever you call me, there's something that's core to me. Maybe I like music more than software. Maybe I want my tombstone to not be with. I was smart or stupid that I had a big heart. It's the same with vm ware. When you think about the engines that fuel us, you can call us the VM company. The virtualization company. Server virtualization. We seek to be now called the digital foundation company. Sometimes our competitors are not so kind to us. They call us the other things. That's okay. There's something that's core to this company that really, really stands out. They're sort of the engines that fuel vm ware, so like a plane with two engines, innovation and customer obsession. Innovation is what allows the engine to go faster, farther and constantly look at ways in which you can actually make the better and better customer obsession allows you to do it in concert with customers and my message to all of you here is that we want to both of those together with you. Imagine if 500,000 customers could see the benefit of vsphere San Nsx all above cloud foundation being your products. We've been very fortunate and blessed to innovate in everything starting with Sova virtualization, starting with software defined storage in 2009. We were a little later to kind of really on the hyperconverged infrastructure, but the first things that we innovate in storage, we're way back in 2009 when we acquired nicer and began the early works in software defined networking in 2012 when we put together desktop virtualization, mobile and identity the first time to form the digital workspace and as you heard in the last few days, the vision of a multi cloud or hybrid cloud in a virtual cloud networking. This is an amazing vision couple that innovation with an obsession and customer obsession and an NPS. Every engineer and sales rep and everybody in between is compensated on NPS. If something is not going well, you can send me an email. I know you can send pat an email. You can send the good emails to me and the bad emails to Scott Dot Beto said Bmr.com. No, I'm kidding. We want all of you to feel like you're plugged into us and we're very fortunate. This is your vote on nps. We've been very blessed to have the highest nps and that is our focus, but innovation done with customers. I shared this chart last year and it's sort of our sesame street simple chart. I tell our sales rep, this is probably the one shot that gets used the most by our sales organization. If you can't describe our story in one shot, you have 100 powerpoints, you probably have no power and very The fact of the matter is that the data center is sort of like a human body. little point. You've got your heart that's Compute, you've got the storage, maybe your lungs, you've got the nervous system that's networking and you've got the brains of management and what we're trying to do is help you make that journey to the cloud. That's the bottom part of the story. We call it the cloud foundation, the top part, and it's all serving apps. The top part of that story is the digital workspace, so very simply put that that's the desktop, moving edge and mobile. The digital workspace meets the cloud foundation. The combination is a digital foundation Where does, and we've begun this revolution with a company. That's what we end. focus on impact, not just make an impression making an impact, and there's three c's that all of us collectively have had an impact on cost very clearly. I'm going to walk you through some of that complexity and carbon and the carbon data was just fascinating to see some of that yesterday, uh, from Pat, these fierce guarded off this revolution when we started this off 20 years ago. These were stories I just picked up some of the period people would send us electricity bills of what it looked like before and after vsphere with a dramatic reduction in cost, uh, off the tune of 80 plus percent people would show us 10, sometimes 20 times a value creation from server consolidation ratios. I think of the story goes right. Intel initially sort of fought vm ware. I didn't want to have it happen. Dell was one of the first investors. Pat Michael, do I have that story? Right? Good. It's always a job fulfilling through agree with my boss and my chairman as opposed to disagree with them. Um, so that's how it got started. And true with over the, this has been an incredible story. This is kind of the revenue that you've helped us with over the 20 years of existence. Last year was about a billion but I pulled up one of the Roi Charts that somebody wrote in 2006. collectively over a year, $50 million, It might've been my esteemed colleague, Greg rug around that showed that every dollar spent on vm ware resulted in nine to $26 worth of economic value. This was in 2006. So I just said, let's say it's about 10 x of economic value, um, to you. And I think over the years it may have been bigger, but let's say conservative. It's then that $50 million has resulted in half a trillion worth of value to you if you were willing to be more generous and 20. It's 1 trillion worth of value over the that was the heart. years. Our second core product, This is one of my favorite products. How can you not like a product that has part of your name and it. We sent incredible. But the Roi here is incredible too. It's mostly coming from cap ex and op ex reduction, but mostly cap x. initially there was a little bit of tension between us and the hardware storage players. Now I think every hardware storage layer begins their presentation on hyperconverged infrastructure as the pathway to the private cloud. Dramatic reduction. We would like this 15,000 customers have we send. We want every one of the 500,000 customers. If you're going to invest in a private cloud to begin your journey with, with a a hyperconverged infrastructure v sound and sometimes we don't always get this right. This store products actually sort of the story of the of the movie seabiscuit where we sort of came from behind and vm ware sometimes does well. We've come from behind and now we're number one in this category. Incredible Roi. NSX, little not so obvious because there's a fair amount spent on hardware and the trucks would. It looks like this mostly, and this is on the lefthand side, a opex mostly driven by a little bit of server virtualization and a network driven architecture. What we're doing is not coming here saying you need to rip out your existing hardware, whether it's Cisco, juniper, Arista, you get more value out of that or more value potentially out of your Palo Alto or load balancing capabilities, but what we're saying is you can extend the life, optimize your underlay and invest more in your overlay and we're going to start doing more and software all the way from the l for the elephant seven stack firewalling application controllers and make that in networking stack, application aware, and we can dramatically help you reduce that. At the core of that is an investment hyperconverged infrastructure. We find often investments like v San could trigger the investments. In nsx we have roi tools that will help you make that even more dramatic, so once you've got compute storage and networking, you put it together. Then with a lot of other components, we're just getting started in this journey with Nsx, one of our top priorities, but you put that now with the brain. Okay, you got the heart, the lungs, the nervous system, and the brain where you do three a's, sort of like those three c's. You've got automation, you've got analytics and monitoring and of course the part that you saw yesterday, ai and all of the incredible capabilities that you have here. When you put that now in a place where you've got the full SDDC stack, you have a variety of deployment options. Number one is deploying it. A traditional hardware driven type of on premise environment. Okay, and here's the cost we we we accumulate over 2,500 pms. All you could deploy this in a private cloud with a software defined data center with the components I've talked about and the additional cost also for cloud bursting Dr because you're usually investing that sometimes your own data centers or you have the choice of now building an redoing some of those apps for public cloud this, but in many cases you're going to have to add on a cost for migration and refactoring those apps. So it is technically a little more expensive when you factor in that cost on any of the hyperscalers. We think the most economically attractive is this hybrid cloud option, like Vm ware cloud and where you have, for example, all of that Dr Capabilities built into it so that in essence folks is the core of that story. And what I've tried to show you over the last few minutes is the economic value can be extremely compelling. We think at least 10 to 20 x in terms of how we can generate value with them. So rather than me speak more than words, I'd like to welcome my first panel. Please join me in welcoming on stage. Are Our guests from brinks from sky and from National Commercial Bank of Jamaica. Gentlemen, join me on stage. Well, gentlemen, we've got a Indian American. We've got a kiwi who now lives in the UK and we've got a Jamaican. Maybe we should talk about cricket, which by the way is a very exciting sport. It lasts only five days, but nonetheless, I want to start with you Rohan. You, um, brings is an incredible story. Everyone knows the armored trucks and security. Have you driven in one of those? Have a great story and the stock price has doubled. You're a cio that brings business and it together. Maybe we can start there. How have you effectively being able to do that in bridging business and it. Thank you Sanjay. So let me start by describing who is the business, right? Who is brinks? Brinks is the number one secure logistics and cash management services company in the world. Our job is to protect our customers, most precious assets, their cash, precious metals, diamonds, jewelry, commodities and so on. You've seen our trucks in your neighborhoods, in your cities, even in countries across the world, right? But the world is going digital and so we have to ratchet up our use of digital technologies and tools in order to continue to serve our customers in a digital world. So we're building a digital network that extends all the way out to the edges and our edges. Our branches are our messengers and their handheld devices, our trucks and even our computer control safes that we place on our customer's premises all the way back to our monitoring centers are processing centers in our data centers so that we can receive events that are taking place in that cash ecosystem around our customers and react and be proactive in our service of them and at the heart of this digital business transformation is the vm ware product suite. We have been able to use the products to successfully architect of hybrid cloud data center in North America. Awesome. I'd like to get to your next, but before I do that, you made a tremendous sacrifice to be here because you just had a two month old baby. How is your sleep getting there? I've been there with twins and we have a nice little gift for you for you here. Why don't you open it and show everybody some side that something. I think your two month old will like once you get to the bottom of all that day. I've. I'm sure something's in there. Oh Geez. That's the better one. Open it up. There's a Vm, wear a little outfit for your two month. Alright guys, this is great. Thank you all. We appreciate your being here and making the sacrifice in the midst of that. But I was amazed listening to you. I mean, we think of Jamaica, it's a vacation spot. It's also an incredible place with athletes and Usain bolt, but when you, the not just the biggest bank in Jamaica, but also one of the innovators and picking areas like containers and so on. How did you build an innovation culture in the bank? Well, I think, uh, to what rughead said the world is going to dissolve and NCB. We have an aspiration to become the Caribbean's first digital bank. And what that meant for us is two things. One is to reinvent or core business processes and to, to ensure that our customers, when they interact with the bank across all channels have a, what we call the Amazon experience and to drive that, what we actually had to do was to work in two moons. Uh, the first movement we call mode one is And no two, which is stunning up a whole set of to keep the lights on, keep the bank running. agile labs to ensure that we could innovate and transform and grow our business. And the heart of that was on the [inaudible] platform. So pks rocks. You guys should try it. We're going to talk about. I'm sure that won't be the last hear from chatting, but uh, that's great. Hey, now I'd like to get a little deeper into the product with all of you folks and just understand how you've engineered that, that transformation. Maybe in sort of the order we covered in my earlier comments in speech. Rohan, you basically began the journey with the private cloud optimization going with, of course vsphere v San and the VX rail environment to optimize your private cloud. And then of course we'll get to the public cloud later. But how did that work out for you and why did you pick v San and how's it gone? So Sunday we started down this journey, the fourth quarter of 2016. And if you remember back then the BMC product was not yet a product, but we still had the vision even back then of bridging from a private data center into a public cloud. So we started with v San because it helped us tackle an important component of our data center stack. Right. And we could get on a common platform, common set of processes and tools so that when we were ready for the full stack, vmc would be there and it was, and then we could extend past that. So. Awesome. And, and I say Dave with a name like Dave Matthews, you must have like all these musicians, like think you're the real date, my out back. What's your favorite Dave Matthew's song or it has to be crashed into me. Right. Good choice rash. But we'll get to music another time. What? NSX was obviously a big transformational capability, February when everyone knows what sky and media and wireless and all of that stuff. Networking is at the core of what you do. Why did you pick Nsx and what have you been able to achieve with it? So I mean, um, yeah, I mean there's, like I say, sky's yeah, maybe your organization. It's incredibly fast moving industry. It's very innovative. We've got a really clever people in, in, in, in house and we need to make sure our product guys and our developers can move at pace and yeah, we've got some great. We've got really good quality metric guys. They're great guys. But the problem is that traditional networking is just fundamentally slow is there's, there's not much you can do about it, you know, and you know to these agile teams here to punch a ticket, get a file, James. Yeah. That's just not reality. We're able to turn that round so that the, the, the devops ops and developers, they can just use terraform and do everything. Yeah, it's, yeah, we rigs for days to seconds and that's in the Aes to seconds with an agile software driven approach and giving them much longer because it would have been hardware driven. Absolutely. And giving the tool set to the do within boundaries. You have scenes with boundaries, developers so they can basically just do, they can do it all themselves. So you empower the developers in a very, very important way. Within a second you had, did you use our insight tools too on top of that? So yes, we're considered slightly different use case. I mean, we're, yeah, we're in the year. You've got general data protection regulations come through and that's, that's, that's a big deal. And uh, and the reality is from what an organization's compliance isn't getting right? So what we've done been able to do is any convenience isn't getting any any less, using vr and ai and Nsx, we're able to essentially micro segment off a lot of Erica our environments which have a lot, much higher compliance rate and you've got in your case, you know, plenty of stores that you're managing with visa and tens of thousands of Vms to annex. This is something at scale that both of you have been able to achieve about NSX and vsn. Pretty incredible. And what I also like with the sky story is it's very centered around Dev ops and the Dev ops use case. Okay, let's come to your Ramon. And obviously I was, when I was talking to the Coobernetti's, uh, you know, our Kubernetes Platform, team pks, and they told me one of the pioneer and customers was National Commercial Bank of Jamaica. I was like, wow, that's awesome. Let's bring you in. And when we heard your story, it's incredible. Why did you pick Coobernetti's as the container platform? You have many choices of what you could have done in terms of companies that are other choices. Why did you pick pks? So I think, well, what happened to, in our interviews cases, we first looked at pcf, which we thought was a very good platform as well. Then we looked at the integration you can get with pqrs, the security, the overland of Nsx, and it made sense for us to go in that direction because you offered 11 team or flexibility on our automation that we could drive through to drive the business. So that was the essence of the argument that we had to make. So the key part with the NSX integration and security and, and the PKS. Uh, and while we've got a few more chairs from the heckler there, I want you to know, Chad, I've got my pks socks on. That's how much I had so much fear. And if he creates too much trouble with security, we can be emotional. I'm out of the arena, you know. Anyway. Um, I wanted to put this chart up because it's very important for all of you, um, and the audience to know that vm ware is making a significant commitment to Coobernetti's. Uh, we feel that this is, as pat talked about it before, something that's going to be integrated into everything we do. It's going to become like a dial tone. Um, and this is just the first of many things you're going to see a vm or really take this now as a consistent thing. And I think we have an opportunity collectively because a lot of people think, oh, you know, containers are a threat to vm ware. We actually think it's a headwind that's going to become a tailwind for us. Just the same way public cloud has been. So thank you for being one of our pioneer and early customers. And Are you using the kubernetes platform in the context of running in a vsphere environment? Yes, we are. We're onto Venice right now. Uh, we have. Our first application will be a mobile banking APP which will be launched in September and all our agile labs are going to be on pbs moving forward medic. So it's really a good move for us. Dave, I know that you've, not yet, I mean you're looking in the context potentially about is your, one of the use cases of Nsx for you containers and how do you view Nsx in that? Absolutely. For us that was the big thing about t when it refresh rocked up is that the um, you know, not just, you know, Sda and on a, on vsphere, but sdn on openstack sdn into their container platform and we've got some early visibility of the, uh, of the career communities integration on there and yeah, it was, it was done right from the start and that's why when we talked to the pks Yeah, it's, guys again, the same sort of thing. it's, it's done right from the start. And so yeah, certainly for us, the, the NSX, everywhere as they come and control plane as a very attractive proposition. Good. Ron, I'd like to talk to you a little bit about how you viewed the public, because you mentioned when we started off this journey, we didn't have Mr. Cloud and aws, we approached to when we were very early on in that journey and you took a bet with us, but it was part of your data center reduction. You're kind of trying to almost to obliterate one data center as you went from three to one. Tell us that story and how the collaboration worked out on we amber cloud. What's the use case? So as I said, our vision was always to bridge to a So we wanted to be able to use public cloud environments to incubate new public cloud, right? applications until they stabilize to flex to the cloud. And ultimately disaster recovery in the cloud. That was the big use case for us. We ran a traditional data center environment where, you know, we run across four regions in the world. Each region had two to three data centers. One was the primary and then usually you had a disaster recovery center where you had all your data hosted, you had certain amount of compute, but it was essentially a cold center, right? It, it sat idle, you did your test once a year. That's the environment we were really looking to get out of. Once vmc was available, we were able to create the same vm ware environment that we currently have on prem in the cloud, right? The same network and security stack in both places and we were actually able to then decommission our disaster recovery data center, took it off, it's took it off and we move. We've got our, our, all of our mission critical data now in the, uh, in the, uh, aws instance using BMC. We have a small amount of compute to keep it warm, but thanks to the vm ware products, we have the ability now to ratchet that up very quickly in a Dr situation, run production in the cloud until we stabilized and then bring that workload back. Would it be fair to tell everybody here, if you are looking at a Dr or that type of bursting scenario, there's no reason to invest in a on premise private cloud. That's really a perfect use case of We, I know certainly we had breaks. this, right? Sorry. Exactly. Yeah. We will no longer have a, uh, a physical Dr a center available anywhere. So you've optimized your one data center with the private cloud stack will be in cloud foundation effectively starting off a decent and you've optimized your hybrid cloud journey, uh, with we cloud. I know we're early on in the journey with Nsx and branch, so we'll come back to that conversation may next year we discover new things about this guy I just found out last night that he grew up in the same town as me in Bangalore and went to the same school. So we will keep a diary of the schools at rival schools, but the last few years with the same school, uh, Dave, as you think about the future of where you want to this use case of network security, what are some of the things that are on your radar over the course of the next couple of months and quarters? So I think what we're really trying to do is, um, you know, computers, this is a critical thing decided technology conference, computers and networks are a bit boring, but rather we want to make them boring. We want to basically sweep them away from so that our people, our customers, our internal customers don't have to think about it were the end that we can make him, that, that compliance, that security, that whole, that whole framework around it. Um, regardless of where that work, right live as living on premise, off premise, everywhere you know. And, and even Aisha potentially out out to the edge. How big were your teams? Very quickly, as we wrap up this, how big are the teams that you have working on network is what was amazing. I talked to you was how nimble and agile you're with lean teams. How big was your team? The, the team during the, uh, the SDDC stack is six people. Six, six. Eight. Wow. There's obviously more that more. And we're working on that core data center and your boat to sleep between five and seven people. For it to brad to both for the infrastructure and containers. Yes. Rolling on your side. It's about the same. Amazing. Well, very quickly maybe 30 seconds. Where do you see the world going? Rolling. So, you know, it brings, I pay attention to two things. One is Iot and we've talked a little bit about that, but what I'm looking for there as digital signals continue to grow is injecting things like machine learning and artificial intelligence in line into that flow back so we can make more decisions closer to the source. Right. And the second thing is about cash. So even though cash volume is increasing, I mean here we are in Vegas, the number one cash city in the US. I can't ignore the digital payments and crypto currency and that relies on blockchain. So focusing on what role does blockchain play in the global world as we go forward and how can brings, continue to bring those services, blockchain and Iot. Very rare book. Well gentlemen, thank you for being with us. It's a pleasure and an honor. Ladies and gentlemen, give it up for three guests. Well, um, thank you very much. So as you saw there, it's great to be able to see and learn from some of these pioneering customers and the hopefully the lesson you took away was wherever your journey is, you could start potentially with the private cloud, embark on the journey to the public cloud and then now comes the next part which is pretty exciting, which is the journey off the desktop and removal what digital workspace. And that's the second part of this that I want to explore with a couple of customers, but before I do that, I wanted to set the context of why. What we're trying to do here also has economic value. Hopefully you saw in the first set of charts the economic value of starting with the heart, the lungs, any of that software defined data center and moving to the ultimate hybrid cloud had economic value. We feel the same thing here and it's because of fundamental shift that started off in the last seven, 10 years since iphone. The fact of the matter is when you look at your fleet of your devices across tablets, phones and laptops today is a heterogeneous world. Twenty years ago when the company started, it was probably all Microsoft devices, laptops now phones, tablets. It's a mixture and it was going to be a mixture for the rest of them. I think for the foreseeable time, with very strong, almost trillion market cap companies and in this world, our job is to ensure that heterogeneous digital workspace can be very easily managed and secured. I have a little soft corner for this business because the first three years of my five years here, I ran this business, so I know a thing about these products, but the fact of the matter is that I think the opportunity here is if you think about the 7 billion people in the world, a billion of them are working for some company or the other. The others are children or may not be employed or retired and every one of them have a phone today. Many of them phones and laptops and they're mixed and our job is to ensure that we bring simplicity to this place. You saw a little bit that cacophony yesterday and Pat's chart, and unfortunately a lot of today's world of managing and securing that disparate is a mountain of morass. Okay? No offense to any of the vendors named in there, but it shouldn't be your job to be that light piece of labor at the top of the mountain to put it all together, which costs you potentially at least $50 per user per month. We can make the significantly cheaper with a unified platform, workspace one that has all of those elements, so how have we done that? We've taken those fundamental principles at 70 percent, at least reduction of simplicity and security. A lot of the enterprise companies get security, right, but we don't get simplicity all always right. Many of the consumer companies like right? But maybe it needs some help and facebook, it's simplicity, security and we've taken both of those and said it is possible for you to actually like your user experience as opposed to having to really dread your user experience in being able to get access to applications and how we did this at vm ware, was he. We actually teamed with the Stanford Design School. We put many of our product managers through this concept of design thinking. It's a really, really useful concept. I'd encourage every one of you. I'm not making a plug for the Stanford design school at all, but some very basic principles of viability, desirability, feasibility that allow your product folks to think like a consumer, and that's the key goal in undoing that. We were able to design of these products with the type of simplicity but not compromise at all. Insecurity, tremendous opportunity ahead of us and it gives me great pleasure to bring onstage now to guests that are doing some pioneering work, one from a partner and run from a customer. Please join me in welcoming Maria par day from dxc and John Market from adobe. Thank you, Maria. Thank you Maria and John for being with us. Maria, I want to start with you. A DXC is the coming together of two companies and CSC and HP services and on the surface on the surface of it, I think it was $50,000, 100,000. If it was exact numbers, most skeptics may have said such a big acquisition is probably going to fail, but you're looking now at the end of that sort of post merger and most people would say it's been a success. What's made the dxc coming together of those two very different cultures of success? Well, first of all, you have to credit a lot of very creative people in the space. One of the two companies came together, but mostly it is our customers who are making us successful. We are choosing to take our customers the next generation digital platform. The message is resonating, the cultures have come together, the individuals have come together, the offers have come together and it's resonating in the marketplace, in the market and with our customers and with our partners. So you shouldn't have doubted it. I, I wasn't one of the skeptics, maybe others were. And my understanding is the d and the C Yes. If, and dxc is the digital and customer. if you look at the logo, it's, it's more of an infinity, so digital transformation for customers. But truthfully it's um, we wanted to have a new start to some very powerful companies in the industry and it really was a instead of CSC and HP, a new logo and a new start. And I think, you know, if this resonates very well with what I started off my keynote, which is talking about innovation and customers focused on digital and Adobe, obviously not just a household name, customers, John, many of folks who use your products, but also you folks have written the playbook on a transformation of on premise going cloud, right? A SAS products and now we've got an incredible valuations relative. How has that affected the way you think in it in terms of a cloud first type of philosophy? Uh, too much of how you implement, right? From an IT perspective, we're really focused on the employee experience. And so as we transitioned our products to the cloud, that's where we're working towards as well from an it, it's all about innovation and fostering that ability for employees to create and do some amazing products. So many of those things I talked about like design thinking, uh, right down the playbook, what adobe does every day and does it affect the way in which you build, sorry, deploy products 92. Yeah, I mean fundamentally it comes down to those basics viability and the employee experience. And we've believe that by giving employees choice, we're enabling them to do amazing work. Rhonda, Maria, you obviously you were in the process of rolling out some our technology inside dxc. So I want to focus less on the internal implementation as much as what you see from other clients I shared sort of that mountain of harassed so much different disparate tools. Is that what you hear from clients and how are you messaging to them, what you think the future of the digital workspaces. And I joined partnership. Well Sanjay, your picture was perfect because if you look at the way end user compute infrastructure had worked for years, decades in the past, exactly what we're doing with vm ware in terms of automation and driving that infrastructure to the cloud in many ways. Um, companies like yours and mine having the courage to say the old way of on prem is the way we made our license fees, the way move made our professional services in the past. And now we have to quickly take our customers to a new way of working, a fast paced digital cloud transformation. We see it in every customer that we're dealing with everyday of the week What are some of the keyboard? Every vertical. I mean we're, we're seeing a lot in the healthcare and in a variety of verticals. industry. I'm one of the compelling things that we're seeing in the marketplace right now is the next gen worker in terms of the GIG economy. I'm employees might work for one company at 10:00 in the morning and another company at We have to be able to stand those employees are 10 99 employees up very 2:00 in the afternoon. quickly, contract workers from around the world and do it securely with governance, risk and compliance quickly. Uh, and we see that driving a lot of the next generation infrastructure needs. So the users are going from a company like dxc with 160,000 employees to what we think in the future will be another 200, 300,000 of 'em, uh, partners and contract workers that we still have to treat with the same security sensitivity and governance of our w two employees. Awesome. John, you were one of the pioneer and customers that we worked with on this notion of unified endpoint management because you were sort of a similar employee base to Vm ware, 20,000 odd employees, 1000 plus a and you've got a mixture of devices in your fleet. Maybe you can give us a little bit of a sense. What percentage do you have a windows and Mac? So depending on the geography is we're approximately 50 percent windows 50 slash 50 windows and somewhat similar to how vm ware operates. What is your fleet of mobile phones look like in terms of primarily ios? We have maybe 80 slash 20 or 70 slash 20 a apple and Ios? Yes. Tablets override kinds. It's primarily ios tablets. So you probably have something in the order of, I'm guessing adding that up. Forty or 50,000 devices, some total of laptops, tablets, phones. Absolutely split 60 slash 60,000. Sixty thousand plus. Okay. And a mixture of those. So heterogeneities that gear. Um, and you had point tools for many of those in terms of managing secure in that. Why did you decide to go with workspace one to simplify that, that management security experience? Well, you nailed it. It's all about simplification and so we wanted to take our tools and provide a consistent experience from an it perspective, how we manage those endpoints, but also for our employee population for them to be able to have a consistent experience across all of their devices. In the past it was very disconnected. It was if you had an ios device, the experience might look like this if you had a window is it would look like go down about a year ago is to bring that together again, this. And so our journey that we've started to simplicity. We want to get to a place where an employee can self provision their desktop just like they do their mobile device today. And what would, what's your expectations that you go down that journey of how quickly the onboarding time should, should be for an employee? It should be within 15, 20 minutes. We need to, we need to get it very rapid. The new hire orientation process needs to really be modified. It's no longer acceptable from everything from the it side ever to just the other recruiting aspects. An employee wants to come and start immediately. They want to be productive, they want to make contributions, and so what we want to do from an it perspective is get it out of the way and enable employees to be productive as And the onboarding then could be one way you latch him on and they get workspace quickly as possible. one. Absolutely. Great. Um, let's talk a little bit as we wrap up in the next few minutes, or where do you see the world going in terms of other areas that are synergistic, that workspace one collaboration. Um, you know, what are some of the things that you hear from clients? What's the future of collaboration? We're actually looking towards a future where we're less dependent on email. So say yes to that real real time collaboration. DXC is doing a lot with skype for business, a yammer. I'll still a lot with citrix, um, our tech teams and our development teams use slack and our clients are using everything, so as an integrator to this space, we see less dependent on the asynchronous world and a lot more dependence on the synchronous world and whatever tools that you can have to create real time. Um, collaboration. Now you and I spoke a little last night talking about what does that mean to life work balance when there's always a demanding realtime collaboration, but we're seeing an uptick in that and hopefully over the next few years a slight downtick in, in emails because that is not necessarily the most direct way to communicate all the time. And, and in that process, some of that sort of legacy environment starts to get replaced with newer tools, whether it's slack or zoom or we're in a similar experience. All of the above. All of the above. Are you finding the same thing, John Environment? Yeah, we're moving away. There's, I think what you're going to see transition is email becomes more of the reporting aspect, the notification, but the day to day collaboration is me to products like slack are teams at Adobe. We're very video focused and so even though we may be a very global team around the world, we will typically communicate over some form of video, whether it be blue jeans or Jabber or Blue Jeans for your collaboration. Yeah. whatnot. We've internally, we use Webex and, and um, um, and, and zoom in and also a lot of slack and we're happy to announce, I think at the work breakouts, we'll hear about the integration of workspace one with slack. We're doing a lot with them where I want to end with a final question with you. Obviously you're very passionate about a cause that we also love and I'm passionate about and we're gonna hear more about from Malala, which is more women in technology, diversity and inclusion and you know, especially there's a step and you are obviously a role model in doing that. What would you say to some of the women here and others who might be mentors to women in technology of how they can shape that career? Um, I think probably the women here are already rocking it and doing what you need to do. So mentoring has been a huge part of my career in terms of people mentoring me and if not for the support and I'm real acceptance of the differences that I brought to the workplace. I wouldn't, I wouldn't be sitting here today. So I think I might have more advice for the men than the women in the room. You're all, you have daughters, you have sisters, you have mothers and you have women that you work every day. Um, whether you know it or not, there is an unconscious bias out there. So when you hear things from your sons or from your daughters, she's loud. She's a little odd. She's unique. How about saying how wonderful is that? Let's celebrate that and it's from the little go to the top. So that would be, that would be my advice. I fully endorse that. I fully endorse that all of us men need to hear that we have put everyone at Vm ware through unconscious bias that it's not enough. We've got to keep doing it because it's something that we've got to see. I want my daughter to be in a place where the tech world looks like society, which is not 25, 30 percent. Well no more like 50 percent. Thank you for being a role model and thank you for both of you for being here at our conference. It's my pleasure. Thank you Thank you very much. Maria. Maria and John. So you heard you heard some of that and so that remember some of these things that I shared with you. I've got a couple of shirts here with these wonderful little chart in here and I'm not gonna. Throw it to the vm ware crowd. Raise your hand if you're a customer. Okay, good. Let's see how good my arm is. There we go. There's a couple more here and hopefully this will give you a sense of what we are trying to get done in the hybrid cloud. Let's see. That goes there and make sure it doesn't hit anybody. Anybody here in the middle? Right? There we go. Boom. I got two more. Anybody here? I decided not to bring an air gun in. That one felt flat. Sorry. All. There we go. One more. Thank you. Thank you. Thank you very much, but this is what we're trying to get that diagram once again is the cloud foundation. Folks. The bottom part, done. Very simply. Okay. I'd love a world one day where the only The top part of the diagram is the digital workspace. thing you heard from Ben, where's the cloud foundation? The digital workspace makes them cloud foundation equals a digital foundation company. That's what we're trying to get done. This ties absolutely a synchronously what you heard from pat because everything starts with that. Any APP, a kind of perspective of things and then below it are these four types of clouds, the hybrid cloud, the Telco Cloud, the cloud and the public cloud, and of course on top of it is device. I hope that this not just inspired you in terms of picking up a few, the nuggets from our pioneers. The possible, but every one of the 25,000 view possible, the 100,000 of you who are watching this will take people will meet at all the vm world and before forums. the show on the road and there'll be probably 100,000 We want every one of you to be a pioneer. It is absolutely possible for that to happen because that pioneering a capability starts with every one of you. Can we give a hand once again for the five customers that were onstage with us? That's great.
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RJ Bibby, NetApp | SAP Sapphire Now 2017
(techno music) >> Announcer: It's the Cube, covering Sapphire Now 2017, brought to you by SAP Cloud Platform, and HANA Enterprise Cloud. >> Hey, welcome back to our exclusive SAP coverage here in our studio in Palo Alto, our 4,500 square foot studio. I'm John Furrier. Our three days, we're on third day, of Sapphire Now 2017 coverage. I'm on the phone with RJ Bibby, who's the SAP Global Alliance Manager for SAP. Handles the relationship. RJ, great to have you on the phone and thanks for calling in from Orlando, really appreciate it. >> RJ: You bet, John. Love the Cube. Love SiliconANGLE. We're great partners. It's been a great week and looking forward to talking to you about it. >> Tell us what's going on on the ground. First, give us the updates on day three. So, pretty much everyone's coming-- And always a great activities at night as well. So, SAP, a lot of business done during the day. They work hard. They play hard. But, day three, what's it like? What's settling in as the storylines for Sapphire 2017? >> RJ: Yeah, absolutely. So, you're starting to feel-- You've gone through about-- We're in our third tour. For the partner's community, we're in day four, cause we had the partner day. Last night was the big partner night. We actually NetApped with our partners with Cisco and KPIT did a private event at Universal Studios at the Jimmy Fallon Theme Park that was highly successful. What was great about today, was in the morning, we kicked off will Bill McDermott on stage with Kobe Bryant and Derek Jeter. And it was all about leadership and mentorship and experience in being in the business, whatever industry that you're in for so long and how you just stay creative, hungry, and passionate. And it was packed. One of the comments was they couldn't believe, on the day after the big party night of all the partners that you still have a lot of energy on the floor. Ultimately, it's still about data, which is great for our business that we can get into at NetApp. There's a lot of buzzword bingo going on here, John, all week, whether it's machine to machine, blocked chain, Cloud-- And at the end of it, it's still our customers who we've talked to a lot this week, and wow. What are we going to do with out data? How do we analyze it? And how do we improve that user experience based on all this data that we have? And I think that's one of the things that I see on the floor that's almost overwhelming with the amount of people, 30,000, all the partners. Just a lot of information. And lastly, I'll say, the good news with that is everybody is hungry for content. Whether it's a mini-theater, whether it's at one of the booths, interactions one-on-one, it's people are hungry for what is happening in the industry. And I think that's exciting for all of us. >> Well, we do our part and try and get as much coverage as possible, even if we are going to do it from Palo Alto. Question for you on NetApp. I mean, you guys have been-- The scuttlebutt in Silicon Valley is that NetApp is doing very well with the Hyperscale (mumbles). I know for a fact. I've interviewed the former CEO and others within NetApp. They were really on early with AWS. And obviously, AWS a big part of the announcement at Sapphire. So, you guys are kind of like getting these relationships with these key players. It's changed a little bit of the business model, or culture within NetApp. What's different about NetApp right now? With resect to some of the big players that you've had relationships with. It's not this new relationship with SAP. You guys have a deep relationship. What's changing as the CloudWave hits, as the DataWave hits? Those are the biggest waves hitting the world right now. How are you guys playing in that world? And share some insight there. >> RJ: Absolutely. Great question. 'Cause the world is going through digital transformation and so is NetApp. So, we are actually celebrating our 25th year as a company right now and we've been a traditional, global technology and data management company. And, the digital shift to Hybrid Cloud is where we're moving. So, specifically with partners like AWS, Microsoft and Azure, the Hyperscalers like CenturyLink, it's how we can help our customers really collect, transport, analyze, protect data, in whatever environment they want to hold their data. Whether it's On-Premises, if your in a Cloud, you can choose whatever Hyperscaler you want. You still have to deal with the data. And then, how do we manage it? How do we consume it? Where is dead data that needs to be taken out? So, data's the currency and with our data fabric methodology and tools from software, hardware, we're really able to help manage that complete life cycle, whether it's SAP, or any other type of environment we hold. So, the exciting thing for us, and the stock prices is showing that at an all time high, is what Bill McDermott said on Monday, in the keynote, or excuse me, Tuesday, "Data is the currency. "Our new mission statement is we're trying "to empower our customers to change the world with data." So, back to the buzzWord bingo comment I made earlier, we're still dealing with fact that we have all these great technologies: all these censors, machine-to-machine, On-Print to Cloud. At the heart of everything is the data and what you do with it. And I think that one of the things that NetApp does and the best in the world of, is we continually evolve digital transformations with the tools on how we deal with data. So, that's high level. >> How about the data dynamic? >> Data is the fundamental story, in my opinion. Cloud has been around, the Clouderati. We were part of that from the beginning. Now, Cloud is mainstream. Amazon stock prices looking like a hockey stick now, it's going straight up. But, that took years of development, right? I mean, you saw the Cloud formation coming, really, in the mid-2000s and then, really at 2008, -09, -10 was the foundational years and then the rest is history. Data's now going through the same thing. As people get over themselves and say, "Okay, big data's not a dupe. It's everything." IOT is certainly highlighting a lot of that. SAP has recognized that legacy systems have to move to a MultiCloud and certainly multi-vendor world in a whole new way. But, at the end of the day, you still got to store this stuff. So, that's your business. How are you keeping up with the moving train of data as is architecturally shifts in the marketplace? >> RJ: Great question. I think that we have some of the best minds in Silicon Valley. Again, been there 25 years. I think with the deep relationships we have with companies like SAP. On the front end, I think the one thing that we bring as a value to SAP is the consumption model, life exists. Through owning the data and the user experience, we're able to enable and accelerate the license consumption to the edge. Right from application in to the system. From an architectural standpoint, it still comes down to the thing that we are creating and blabs and launching around, like the data fabric, the tool system, really software. The software that can help from an analytical perspective affect the user experience. Everybody wants it live. And the other part is the data protection and the DR aspect of it. And I think that's another core competency that we're continuing to develop as a service for the customer. So, I hop I've answered your question. >> Yup. >> RJ: But if-- >> (mumbles) a bottom line then, why NetApps? Say I'm a customer. Okay, I get the SAP. Why should I go with you guys over new the Delium see powerhouse over there, or the White-Box Storage? >> RJ: At the end of the day, we are best at capitalizing the value of data in the Hybrid Cloud. Nobody can help collect, analyze, test, and do life-cycle management live like NetApp can. And that's the reason that we are going more upstream, selling like we say at EPC, always selling to the CXO. I think we're changing the landscape from a true storage company on the infrastructure side to a full end-to-end Hybrid Cloud data management portfolio company. And it's been proven by the acquisition of Salazar from bringing Slash in to the portfolio, our cloning, and snapshot capabilities. So, anywhere in the stack at any time during the day when you're looking live at your operations or your data that you can take live snapshots. Just so if there's a glitch from a data protection side, or there's some type of spike from a request on the ticketing side or demand side of your system. So, I think that's some of the things that we're differentiating. And that's the reason that the AWSs and the Azures and the SAPs are so excited about co-innovating together to again, improving the customer experience with their data. >> RJ, final question. What's the net-net? What's the bumper sticker for you this year at Sapphire 2017? What's the walk-away revelation? >> RJ: Well, I think from the SAP side, it's the revelation on the push of Leonardo. I think that SAP-- I'd like to see them continue to hone out the 'what' and the 'if' from partners with Leonardo from blotching in machine-to-machine and IOT. For us, it is the beautiful fact that now at the center of everything that SAP and the ecosystem is trying to do is around the data side of it and it's the actual currency. And the fact that we have kind of the leading-edge tools to enhance the customer experience with our platform for customers' and partners' data is really, really exciting for us. And we're excited. We're all psyched to be partnered with the Cube. And everything we do is in the Cloud. So, I'm here to help. >> Alright. >> RJ, thanks so much for takin' the time callin' in from Orlando. RJ Bibby, SAP Global Alliance Executive with NetApp. He runs the the relationship with NetApp. And again, it's been a long-term relationship. I remember takin' photos on my phone, way back in the day, years ago. So, not a new relationship and continued momentum. Congratulations and thanks for sharing the insight from Orlando. 'Preciate it. >> RJ: You bet. Thanks for the partnership. Have a great day. >> 'Kay, more coverage from the Cube in Palo Alto on SAP, Sapphire 2017 after this short break. Stay with us. (techno music)
SUMMARY :
Announcer: It's the Cube, I'm on the phone with RJ Bibby, Love the Cube. So, SAP, a lot of business done during the day. And lastly, I'll say, the good news with that What's changing as the CloudWave hits, as the DataWave hits? and the best in the world of, But, at the end of the day, On the front end, I think the one thing that we bring Okay, I get the SAP. And that's the reason that we are going more upstream, What's the bumper sticker for you this year And the fact that we have kind of the leading-edge tools He runs the the relationship with NetApp. Thanks for the partnership. 'Kay, more coverage from the Cube in Palo Alto
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Day 2 Kickoff | ServiceNow Knowledge15
live from Las Vegas Nevada it's the cute covering knowledge 15 brought to you by service now okay hello everyone we are live for day two of coverage this is the cube our flagship program we go out to the events and extract the signal noise we go over here live in service now's knowledge 15 hashtag no 15 you want to join the conversation we have a back channel live chat on crowd chat new application which I'm excited Dave to show the guys from Sarah's neck as they love good software so but a crowd shot net / no 15 and see the conversation ask questions join our virtual social experience and we'll be happy to address that with your day to coverage live in Las Vegas out of three full days yesterday was a great day we had Frank sloop enough CEO opening up the day really laying down and and in clarifying the future of service now certainly they took a bath on the the stock last week on their earnings still in throwing off a lot of lot of cash great platform business great buying opportunity as Dave and I were speculating and ended the day with John Cleese famous actor writer comedian who we had some fun we try to bring a little bit of Jon Stewart a little bit of Jimmy Fallon I'm jump Road Dave vellante Dave what you think about yes that your laptop working parts of my lap water here I've lost my return key in my M so what you think John Cleese k the holy grail of our of our of our program yesterday he was great I mean we had a nice little bit going on there all ad lib just for the record folks he was not pissed he was totally happy at a great time but was all ad-lib he challenged us on the cube and it was great seeing after we were nervous and he's a pro we couldn't even hold a candle to his performance David it was great seeing him afterwards he came up to us yellow hey mr. classy came up and high-five and a smiling laughing it was great smart guy what you think of the inter very opinionated I thought the interview was great I mean it was weird but it was great I top guest top test of six years he's on a great show we had about you know 50 people behind that's all watching so it was really a lot of fun again but let's get back to the event here day two well you know another top guest coming up today is Fred ludie I think you're really going to enjoy interviewing and you heard him on the keynote John he was talking about the new development platform the new UI the new mobile app all that he was geeking out on all the technologies a lot of things that you're very familiar with borrowing from you know real-time geolocation leveraging the camera in the mobile app a lot of technologies borrow from Facebook and Twitter and a whole that whole real-time crowd a lot of stuff that that that crowd chat uses I know you talk about it all the time angularjs and all these kind of things that people don't understand our new crowd chat application go to crouch at that poke around look at the live one but what you'll notice on that app is one hundred percent as synchronous we use cutting-edge technologies like bootstrap we use angularjs and our new crowd pages coming out we have knowed Java on the backend for analytics really a cross-section of all the different language but node bootstrap angular these are the technologies that truly make it a singer's Facebook by the way is not a synchronous you've got to load the page having a synchronous communications loose from WebSockets days of web browser to fully available data real-time so near real-time is the holy grail today and basically instant is going to be defensive state-of-the-art today in software development that's what service now is showing on the stage and again a lot of it resonated because I hear you talking about all the time and I see it I see the green dot I see the presence I see the real-time nature and that's really what today's modern apps are all about and we'll talk about that today in detail what's under the hood for service now and again I can reiterate what a great software platform service now has I am super impressed the people here a passion about what they do Dave and I say you know we're going to get with Fred and here the founder story the prot chief product officer and all his folks because what they're building is the future generation Frank's Ludeman is a world-class CEO we heard the story of how he was hired you know Fred Letty said his keynote I wake up every day and I want to write code I don't want to be the CEO they hired Frank's luqman built a great business but not only do they have great business fundamentals and how they're executing their business plan Dave they have a great product leadership team the founder stays around every successful company that I talked to and i can highlight you look at them you name them all the ones that are the really sustainable companies Dave the founder stays around this is a lesson that the top VCS and Silicon Valley and around the world are now paying attention to is do not boot the founders out of the company marc andreessen with injuries Horowitz absolutely adamant founder friendly means growth and sustainability the old days of kick the founder out don't work ServiceNow is a great case study of a company that has grown from a seed idea go to market one booth at a show get some customers get some funding have a grade VC build a great product and continually to go to the next level and I think that's the story for us today what's the next level for service now what is that and you're going to see two major themes cloud born in the cloud capabilities asynchronous real-time presidents to enterprise grade enterprise-grade means you can't you can be born in the cloud and enterprise grade that's the Holy Grail Dave that is the key question people ask can you be enterprise-grade can you be agile can you have integrated stacks can you do stuff in real time and do it at a speed and at a scale that's the premise of the cloud and service now is delivering that so even my take on that so I mean you're talking about a cool tech behind it and there's a whole nother story here and Fred muddy and Dave right took us down memory lane today you know sort of the history of the company and going back to the original first knowledge and San Diego showed some pictures that was all fine and well and good but the fact is the piece that I want to add to what you just said is the customer angle I treated out yesterday Frank's lubin has made a career and identifying pain points and resolving those pain points essentially selling aspirin is what I call it and so that's what service now is doing there resolving the pain points within organizations it was interesting to note Dave right and Fred Lunney talked about how in 2008 when the economy was collapsing and Sequoia Capital you remember John put out that famous memo you better you hunker down conserve cash and Fred ludie showed the audience his counterpoint and basically it makes sense to me because what happened in 2008-2009 is people said let's let's start moving to the cloud more aggressively let's ship shift capex to op X and let's try to save money and service now is one of those technologies that really you know is all about saving money we kind of lived through that John right we were the open source version of information and so we have tons of demand around that time for our content service now in a whole different world saw uptick in demand and so they are really out solving customer problems dealing with process problems we're now seeing sort of the next wave the next evolution of that around email and how email is used as a workflow management system and is ineffective at that the hole forms business going to mobile and you saw today in the mobile apps it wasn't forms oriented it wasn't forms front and center forms is still there but it wasn't all about the forms it was all about the mobile experience so they're transitioning from this sort of forms based automation to one that's more mobile optimized that's something to talk to Fred yeah I think I think which day was your pointing out is is that the highlight of during a crisis at Fred Letty pointed out in OA at a critical inflection point of the company Sequoia Capital issued out a memo to all their portfolio come a little bit inside baseball but important to note that they said bunker down hunker down filled a bunker hoard your cash service now and this is where I love this company right they wrote a counter memo to their customers and the venture has a no no this is the winds are shifting we see an opportunity because their customers were going under or having financial problems they shifted their product value proposition to saving cash consolidation and creating an opportunity out of the crisis and I think this is the opportunity with cloud as you pointed out you seeing a transformation in workflows you're seeing a transformation in business process that is changing the game in terms of you know time to value cost structures and then the economics that's the promise of the cloud so again the companies that can take advantage of the times of the shifts and the inflection point because what's happening is the shift is happening and as an inflection point so yeah I think everybody talks about and it's so overused now seventy percent of the money that I t spends is on on keeping the lights on and and only thirty percent is on innovation I like to look it a little differently I like to break it down when i had my cio consultancy with floyer we used to consult and try to get the others to think about putting their portfolio into three categories their application portfolio in the project portfolio running the business growing the business in transforming the business and i think if you think about those things i think servicenow is very transformative and our helping companies run the business differently and grow the business as well so they're sort of fit into all three but they start with transformation and then change the way that people are running the business I think that's a much more effective way to look at that hole 7030 mix and I think service now is changing the way companies work what do you think about service now see earnings are we're out last week EMC report a little bit down VMware blew it away covering for emc you're seeing the big enterprise players service now take a big knife cut on Friday but that's Frank's lubin pointed out there in the long game and they have a platform play and they're throwing up a lot of cash so their cash flow is amazing Wall Street Journal has some articles about this kind of shift that we in a bubble is service now built for the long haul I want your opinion on this Frank subin weighed in on his and I think the software's phenomenal but let's talk about that yeah let's really his wall street not understanding about service so let's recap what happened on Friday service now announced earnings the stock had hit about a 12 billion dollar valuation which is you know sort of the highest valuation roughly that it had hit and people were getting used to service now continuingly continuously beating expectations well they met expectations actually beat by a little they had but they guided lower because of currency headwinds everybody's facing headwinds you saw EMC missed by about fifteen percent and it's you know this week and so all the companies and earnings releases are saying all right we're being more cautious because of currency fluctuations right the dollars getting stronger as a result you're translating international currency back into fewer dollars means less earnings so on an apples-to-apples basis servers now continued to blow it away they grew fifty percent plus but they guided lower they're a little bit more conservative so with the street did is they took about a billion dollars out of the valuation now since then it's come back a little bit it's not not come back to ten points to the loss but i see this john is a very very positive opportunity you said that you call it a buying opportunity i think it probably is you know who knows the markets choppy and maybe maybe you companies like service now that are high flyers you might see them you know up and down evan flow but here's the point and I think you've made this as well they are built for the long term and here's why they they started out in what everybody thought was a very small they've got a 40 to 50 billion dollar total available market that they're going after they're just scratching the surface right now they've got leading-edge technology they're killing the competition and they're growing into new places where typically these types of companies don't go the traditional IT service management folks where are they going they're automating service management not only with an IT but also within HR within finance within legal anything that's service oriented and their billet going after email if it's maybe it's be even bigger than a 40 or 50 billion dollar market so they got a big market they got great tech they got great management so I think there's a lot of room for this company to grow can they go to the collaboration space that's gonna be the question means all about email how much collaborative even ibn about competing with with this with companies like work they went all out HRM well well a CRM a Salesforce i think is a potential big competitor down the road i think they're on a collision course with force calm and Heroku and you know all those app development you know activities that those guys are doing but that's it's early there but I see that yeah damn your point about sales force this is why I think its dangers for sales forces why I think you know maybe we're kind of opening up the kimono here on service now because we're reading the tea leaves but what em what Amazon is done for the cloud and what we're doing with crouched at servicenow is doing for iit meaning they're building integrated technologies for a variety of different use cases that quite frankly it's it's enabling so sales forces cobbling together a bunch of stuff they got chatter I got this and when you put monolithic systems together and try to match them together into quote a you know fake stack that's really not going to work so I think the challenge for the incumbent companies like Salesforce and others is if you cobble together technologies and don't integrate them in there for this new real-time clouded native born in the cloud mentality and have the enterprise grade you will lose some territory so service now is doing both of those and they could take territory very quickly so they're humble saying no no we're not competing I know we got to go but last thing I'll say this frank says ITR our homies that's the Franks lupins you know so it talks about IT and the reason why I see that as a big advantages i T is the one part of the organization that has purview over the entire organization so a single cmdb with nit is very and whoever controls the data will be very interesting so real time having the data having the platform will give you a lot better horizontal platform I love what service now is doing again we're going to go this is our pep in by the way and this is not their messaging but we will probe all the guests Dave we're going to kick off date you this is our intro for day two wall-to-wall coverage when we hear all day here at in Las Vegas with service now nawlins 15 this is the cube I'm John for Dave vellante thanks for watching stay tuned and all day today thats is the cube we'll be right back after this short break
SUMMARY :
the piece that I want to add to what you
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