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Richard Leitao, DISH Network & Satish Iyer, Dell Technologies | MWC Barcelona 2023


 

>> theCUBE's live coverage is made possible by funding from Dell Technologies, creating technologies that drive human progress. (upbeat music) >> Hey everyone, guys and gals, good to see you. It's theCUBE live in Barcelona at MWC23. Lisa Martin here with Dave Vellante on day one of four days of wall to wall CUBE coverage. Dave, today is ecosystem day. We've had some great conversations about why the open ecosystem is so important and some of the key players in it. >> Well and I'm in search of disruptors, so I'm looking for, okay, who are the network operators that are going to actually lean into the future and drive it and challenge the existing incumbents. We'll talk about that today. >> And we're going to be talking about that next. We've got one of our alumni back with us. Satish Iyer is here, the Vice President of Emerging Services at Dell. Great to have you back on the program. >> Thank you. >> Richard Leitao is with us as well, the Vice President of National Development at DISH Network. Welcome. >> Pleasure to be here. >> So, lots of, this is day one, the theme is velocity. I feel like the day has gone by so quickly. But Dell and DISH have partnered together on a multi-year initiative to build your nationwide cloud-native 5G network that's going to cover a lot of the US. Talk a little bit about that partnership, we'll get both of your perspectives. Richard, we'll start with you. >> Sure. So thank you again for having me. So DISH had the opportunity of, of going through this experience, of innovating once more. For the ones that know DISH, DISH is a company that was founded in 1980 by an innovator, a disruptor. Of course, in the course of the next 40 years, we had the opportunities of even disrupting ourselves. We launched our first satellite TV service. We then launched the first streaming, video streaming platform, disrupting our own satellite business. And since 2008, we have been acquiring Spectrum and, you know, Spectrum, the most valuable asset of a wireless operator. We felt that this was the right opportunity, having 5G , having O-RAN, and we decided to go full in in a greenfield project building national network, 5G O-RAN cloud-based network, one of a kind network in in the US and, and most of all, using O-RAN, it's very important to us, what, what it can bring and it can bring to DISH but to the entire ecosystem of, of this sector in the US. >> Satish, talk a little bit about the partnership from Dell's perspective and some of the unique advantages that Dell is delivering to DISH. >> Oh absolutely. Again, like Richard was saying, I mean the telecom network is being desegregated as we speak. You know, companies like DISH and everybody else is looking at what are the best-in-class technologies we can bring to the table. I would like to say that, you know, the cloud is coming to the telco world, right? A lot of us have seen the tremendous transformation in the cloud world in the last few years. Now, you know, DISH is a big enterprise company. As you know, you know, we are pretty strong within the cloud space and enterprise space. So what we try to work with DISH is Dell, is to bring to DISH is, you know, that notion of cloud scale and the cloud ecosystem into telecom, right? By means best-in-class infrastructure products, best-in-class software products, to allow somebody like DISH to innovate and incre, you know, basically expand and build their O-RAN network. So it's absolutely important for us as we build and get into the telecom space to work with somebody like DISH who's also disrupting as a carrier in that space. >> So it's early days for Open RAN but you've decided, "okay, we're all in". >> Yeah. >> Right? So (chuckling) you burn the bridge, as they say, "go for it". (Lisa chuckles) So when you talk to most people, they say, "okay, it's, it's, it's, it's immature." It's got to be able to get to the levels of, of the, the the hardened stack reliability. But of course it brings the advantage of flexibility and speed. Are you optimizing for one or the other right now? How are you dealing with that balance? >> Well, it, it's, it's not mature in the sense that most of operators that think about it, they have a legacy network. And in order to go full in on the O-RAN side, they need to scrap a lot of things that they have and honestly, they don't want, and it doesn't make sense. So being a greenfield operator, give us that advantage. Give us the advantage and, and desegregation, it's all about chip sets, boxes and software and the chip sets part and what I like the most in desegregation is the time of innovation. The time that we can use new chip sets coming into the market, the size of the boxes that we are using. Obviously our footprint onsite is much smaller than traditional carriers or proprietary systems. So all of that Dell has been critical in supporting us. Supporting us having the best chip sets, having the smallest footprint and, you know, the software, the cycle of innovation is much faster than in proprietary systems. So ma-, it's maturing. I'm glad to say that probably two years ago here O-RAN was more like a, a pilot type of technology. It is not, we are live, we are live for more than 30 million customers in the US and, you know, the performance levels are very similar to traditional networks. >> So you don't just buy a nationwide cloud-native 5G network out of the box, you got to- >> No, you don't. >> You got to build it. So I'm curious as to what Dell's role is in that, in that build out. >> Right? >> How and how, I'm really curious how to, how you would grade Dell but we'll get there. >> Yeah, I mean, look, yes, you don't. So I think the, the, the first and foremost is again, as, as we, Dell, comes into the telco space, one of the things we have to look at is to understand what makes Dell better in the enterprise space, right? It is the best-in-class infrastructure. It is the software ties together. As you talk about desegregated networks, it's important to understand lot of these piece parts have to still be touched together, right? So I think the integration and integration aspects becomes really key which is really Dell is very good at. So one of the things we are working really closely with DISH Tech, you know Richard was alluding to, is bringing all, not just bringing all the software and hardware assets together, but how do you continuously innovate and keep fixing things faster, right? So in the old days, traditional ways, you have a software stack, it takes you 18 months, 20 months to actually get an upgrade done. Here we have continuously CI/CD pipelines where if you want to a change done within, within a week's or within a few days, where we can actually go and test and make sure these things work. So I think a lot of the best enterprise software practices, cloud practices, combined with whatever needs for telco, actually is what makes it very unique. >> I, I saw that this started out as an FCC compliance initiative that turned into a partnership, obviously a very successful one. Richard, talk about what DISH saw in Dell that really made it the right choice, knowing you have choices, you have options. >> You know, we saw the capability to execute, but we also saw the capability to innovate. From an execution level, at the end of the day, like we were talking, we started the project in the middle of COVID, and we had the first mandate to cover 20% of the US population by June, 2022. And now we have a second one, 70% of US population by June 2023. At the beginning of the project, it was all about availability of materials, logistics, how to distribute, how to transport material. So Dell has a world-class supply chain, we felt that working with Dell through all these challenges made things easier. So from an execution perspective, whenever you need to build a network and you, you are building thousands of sites, you need to have materials, you need to distribute them and you need to install them. Dell helped us across the board. Our expectations obviously will change. We have a network, we want to cooperate with Dell in many other areas. We want to, you know, leverage on Dell ability to reach the enterprise market, to have private 5G offers. So hopefully this collaboration will endure in time and, and, you know, will change and evolve in time. >> And it's a big bet. I mean, it's not like a single, it's not like a little transaction that you guys are doing. I feel like, you know Michael Dell and Eric Carlson had dinner and they said, "okay, we're going to, we're going to partner up and this is going to be a multi-decade partnership. You had to be transparent, "Hey, we're new at this, even though we're really good at enterprise tech and so you're going to, obviously if you take a chance on us, here's what we promise you." >> Absolutely. >> And vice versa, you guys had to say, "all right, hey, we're willing to roll the dice because we're trying to change the world." So what was that dynamic like? I mean, how did, I'm curious as to this has to be a lot of different levels, engineering, senior management, board level discussions. >> You know, we felt a huge buy-in from Dell on the Open RAN concept. >> Right. >> Yeah, okay. >> And, you know, edge computing and, and the ability to get us the best product and evolve the best product, Intel is is critical in all these offerings. Intel has a great relationship with Dell. Dell helped us. Dell sponsored the DISH program and some of these suppliers, So it was definitely good to have their support and the buy-in on the O-RAN concept. We felt it from day one and we felt secure on that. >> Yeah, I mean, I, to add to that, I mean, you know DISH was very instrumental in driving, dictating and executing to our roadmap, right? They're one of the key, I mean, since they are out there and they're really turning in a way, it's important that a customer who's actually at the out front of innovation, helps us drive our own roadmap. So to Richard's point, a lot of our product roadmaps, in terms of what have you built and all that, was based on what DISH thinks as going to be market-based requirements. They also helped us a lot in the integration aspects. Like I said, one of the things about open desegregation of these networks is there is a lot of integration because, you know, there is, it's not a one, one monolithic pipe smokestack anymore. You are picking up best-in-class pieces, bits and pieces and tying it together. And it's important to understand when you tie it together things will go wrong, right? So there is a lot of learnings from an integration standpoint. Supportability, deployment, one of the things Richard talked about was supply chain, you know. Other Dell's ability to, lot of these deployments, a lot of these configs in the factory, right, in the second part. So especially a lot of these partnerships started during COVID time and as you all know, you know what we went through two years ago. So we had to make sure that lot of these things are done in one place and a factory, and not done in the field because we couldn't do a lot of these things. So there's a lot of, lot of experimentation, lot of, lot, lot of innovation on that. >> So it's 2030, what's this look like? What's the vision if we can work backwards from there? Well, a, a great network coverage to the entire country, bringing new services to enterprises, to verticals, bringing value add to customers and, you know, technology cycles, they are lasting much less than they were. I cannot even say what will happen in three years. 2030, I mean, I know, I know somebody has a vision for 2030. That's another thing. (everyone laughs) >> A lot of it is "build it and they will come", right? >> Yeah. >> I mean it really is right? You put that network in place and then innovation happens on top. That's the best thing. >> Yeah. And look and and I think the biggest people think about Open RAN in terms of cost, which, you know, you, you have some things in cost that you appreciate in Open RAN. The footprint, the the possibility to diversify suppliers and and have more competition. But for me, Open RAN is about innovation and cycles of innovation. I used to work for Nokia, I used to work for Alcatel. I knew from the generation of an idea to an execution and having a feature delivered to a certain customer, it, it took months. We want innovation to take weeks. We are innovating at the speed, speed of the cloud. We are cooperating with new players, players on the cloud and, and we expect things to happen much faster than they traditionally happen on the telecom sector. >> Move fast and break things. >> Well, we also expect that speed- >> Break and fix. (everyone laughs) >> Yeah, thank you for that. >> But speaking of speed, your customers expect that, right? They expect the service to be up 24/7. They expect to be able to access whatever content they want, whenever they want from wherever they are. So comment, Richard, in our last few minutes here of, of how the, the Dell partnership is helping DISH to really deliver the excellent customer experience that your customers just expect that you're going to deliver. >> Well by setting up the system, number one, we are leveraging on a number of services. And I mentioned the supply chain, but in reality Dell made much more than that for our 20% milestone and is supporting our 70% milestone by installing, testing, verifying most of our data center equipment. We found that this offering from Dell was really addressing some of our needs because, you know, we, we believe they know a lot in this area and they, they can provide the best advice and the best speed to market in, in terms of having this equipment. Because we are working on a time clock, we need to have this done as soon as possible. You know for the future, I hope that they can help us in driving more services. I hope they can bring all the infrastructure that we need to offer to our customers. And, you know, we keep committed to O-RAN. O-RAN is really important. We are not compromising that. And I think the future is bright for both of us. >> Yeah, and Dell learns from the experience. >> Exactly. >> Absolutely. >> There's got to be a catalyst for expanding your roadmap and vision in telecom. >> Yeah, I mean, like you said, I mean, you asked a 2030 question and I think that, you know, know six, seven years from now I think people should look at what DISH and Dell and say they were the trailblazers of make, bringing Open RAN to the market and making 5G a reality. I mean, you talk about 5G, but every 5G is on a different stages. I do think that this combination, this partnership has the best chance to be the first ones to actually have a truly Open RAN network to be successful in commercial. >> Awesome guys. Trailblazers, Dell and DISH. Well, we look forward to watching this story unfold. Thank you- >> Thank you. >> for joining Dave and me on the program today talking about what you're doing together. We appreciate it. >> Thanks for having us. >> Our pleasure. >> Thank you, bye. >> For our guests and for Dave Vellante, I'm Lisa Martin. You're watching theCUBE live from Barcelona at MWC23. We'll be back after a short break, so we'll see you soon.

Published Date : Feb 27 2023

SUMMARY :

that drive human progress. and some of the key players in it. and challenge the existing incumbents. Great to have you back on the program. the Vice President of National I feel like the day So DISH had the opportunity of, of some of the unique advantages is to bring to DISH is, you know, So it's early days for Open RAN But of course it brings the advantage of the US and, you know, So I'm curious as to what Dell's role is how you would grade Dell So one of the things we made it the right choice, in the middle of COVID, that you guys are doing. I mean, how did, I'm curious as to on the Open RAN concept. and the ability to get us the best product and not done in the field because What's the vision if we can That's the best thing. in cost that you appreciate in Open RAN. Break and fix. They expect the service to be up 24/7. And I mentioned the supply from the experience. There's got to be a has the best chance to be the first ones Well, we look forward to me on the program today break, so we'll see you soon.

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Marc Rouanne, DISH Network | AWS re:Invent 2021


 

>>Mhm. Hey, everyone, welcome back to the cubes. Continuous coverage of AWS Re Invent 2021. Live from Las Vegas. Lisa Martin with John Ferrier We have to live sets to remote studios over 100 guests on the Cube at this year's show and we're really excited to get to the next decade in cloud innovation and welcome from the keynote stage. Mark Ruin the Chief Network Officer Andy VPs Dish Network Mark, Welcome to the Cube. >>Thank you. >>Enjoyed your keynote this morning. So big news coming from AWS and dish you guys announced in the spring telecom industry First dish in AWS have formed a strategic collaboration to reinvent, reinvent five G connectivity and innovation. Let's let's really kind of dig into the AWS dish partnership. >>Yeah, you know, we're putting our network in the cloud, which allows us to have a different speed of innovation and a much more corroborative way of bringing new technology. And then we have access to all the developer ecosystem of AWS. So that's but as you say, it's a world first to put the telco in the cloud. >>And so the first time the five g network is going to be in the cloud, and it was also announced I'm curious, uh, that Las Vegas is going to be the first city live here. We are sitting in Las Vegas. What's the any status you can give us on >>that? So we're building across the US and Las Vegas is a place that we've built and we better testing. So that's where we have all run and we're testing all sorts of traffic and capability with our people and partners live here at the same time that we have the reinvent and, uh, Bianco around. We're also starting to test new capabilities like orchestration, slicing things that we've never seen any industry. So that's pretty exciting, I >>have to ask you. In the telecom industry, there has been an inflexion point around cloud and cloud Impact Ran is opening up new opportunities. What is the telecom industry getting and missing at the same time? Because it seems to be two schools of thought cloud pro cloud ran and then hold onto the old way. >>I think everybody would like to go to Iran and the cloud, but it's not as easy if you have a big installed base. So for us. You know, we all knew it. It's easy so we can adopt the best technology and the newest. But of course, if you have a big instal base, there is going to be a transformation, if you wish. So you know, people are starting trying to set the expectation of how much time it will take. But for us, you know we are. We're moving ahead because we're building a completely new network. >>It's a lot easier than well, it's a relative term. It's >>really much more fun. And we can We don't have to make compromises, right? So but it's still a lot of work, you know, we're discovering we're learning a lot of things. We're partners. >>What if you have a clean sheet of paper or Greenfield? What's the playbook to roll this out across the campus for a large geographic area? >>Yeah, so pretty much You have the same capability in terms of coverage and capabilities than anybody else, but we can do it in an automated manner. We can do it with much thinner and efficient hardware, pretty much hardware with a few accelerators, so a bit of jargon. But, you know, we just have access to a larger ecosystem and much more silicon and all the good things that are coming with the cloud >>talk to us about some of the unique challenges of five G that make running it in the cloud so much more helpful. And then also, why did you decide to partner with AWS? Clearly you have choice, but I'd love to know the backstory on that. >>Yeah, I've been in the telco industry forever, and I've always seen that our speed of innovation was to slow. The telco is very good at reliability. You know, your phone always works. Um, it's very reliable. You can have massive traffic, but the speed of innovation is not fast enough. And the the applications that are coming on the clouds are much faster. So what we wanted to marry is the reliability of the telco and and all the knowledge that exists with the speed of the cloud. And that's what we're doing with bringing their ecosystem into our ecosystem to get the best of two worlds. >>Lots of transformation in the vertical industries. We heard from Adam today on stage vertical with ai machine learning. How does that apply in the telco world because it's an edge you got. See, sports stadiums, for instance. You're seeing all kinds of home impact. How is vertical specialisation? >>Yeah. So what is unique about the cloud is that you can observe a lot of things, you know, in the cloud you have access to data, so you see what's happening, and then you use a lot of algorithms. We call it Machine Learning Analytics to make decisions. Now, for us, it means if you're a stadium, you're going to have a much better visibility of what's happening. Where is the traffic? You know, people moving in and moving out? Are they going to buy some food awards? So you see the traffic and you can adapt the way you steal the traffic the way you distribute video, the way you distribute entertainment to how people are moving because you can observe what is happening in the network, which you can't do in a classic or legacy five g network. So once you observe, you can have plenty of ideas, right? And you can start innovation again, mix a lot of things and offer new services. >>In this last 22 months, when we saw this rapid pivot to work from home. And now it's work from anywhere, right? We talk about hybrid cloud hybrid events here, but this hybrid work environment talk to me about the impact that that decision A W s are going to have on all of those companies and people who are going to be remote and working from the edge for maybe permanently. >>Yes, you say, You know what is important is that people want to have access to the to the cloud to the services, the enterprise from wherever they are. So as a software architect, I need to make sure that we can follow them and offer that service from wherever they are in a similar manner today. If you're making a phone call, you don't have to think if you're connecting to the Web, you know, through WiFi through this and that, you have to think we want to make it as simple as making a phone call. In the past, where you always connected, you always secured. You always have access to your data. So that's really the ambition we have. And, of course, with the new remote abbots, the video conferencing that's the perfect time to come with a new offer. >>And the Strand also is moving towards policy based. You mentioned understanding video and patterns. Having that differentiated services capability in real time is a big deal. >>Yeah, that's a big deal. Actually, what enterprise want? They want to manage their policy, so they want to decide what traffic gets, a premium access and what traffic can be put in the background. You want to update your computers? Maybe that's not a premium price for that. You can do it at any time, but you want to have real time, customer service and support. You want premium? And who am I to decide for an enterprise? Enterprises want to decide. So what we offer them is the tools to create their policy, and their policy will be a competitive advantage for them when they can different change. >>And this brings up another point. I want to ask you. You brought this up earlier about this. The ideas, the creativity that enables with cloud you mentioned ideas will come out. These are this is where the developers now can really encode. This is the whole theme of this Pathfinders keynote. You were up on stage. This is a real opportunity to add value. Doing all the heavy lifting in the top of the stack and enabling new use cases, new applications, new expectations. >>You know what I tell to my engineers? My dream as an engineer is to be, uh, developer friendly. I want people to come to us because it's fun to work in our environment and try things. And a lot of the ideas that developers will have won't work. But if they can spin it off very fast, they will move to that killer application of killer service very fast. So my job is to bring that to them so that it's very easy to consume and and trying to live And, you know, just like bringing >>candy to a baby here. >>Yeah, cause right And have fun and, uh, and discover it for yourself and decide for yourself. >>I gotta ask your questions in the Telecom for a while. We've been seeing on the Cube earlier in our intro keynote analysis that we're now living in an era with SAS applications. No more shelf where now, with purpose built applications that you're seeing now and horizontally scalable, vertically integrated machine learning. You can't hide the ball anymore around what's working. You can't put a project out there and say no, you can't justify. You can't put you can put lipstick on that. You can't know you're seeing on >>that bad cake. Yeah, it's all the point of beta testing and market adoption. You try, you put it there. It works. You say the brake doesn't work. You try again, right? That's the way it works. And and in Telco, you're right. We were cooking for a year or two years, Three years and saying, Oh, you know what? That's what you need. It doesn't work like this faster now. Yeah, Yeah. And people want to be able to influence and they want to say, I like it. I don't like it. And the market is deciding. >>Speaking of influence, one of the things we know we talk a lot about with A W S and their guests is their customer. First customer obsession focused. You know, the whole reason we're here is that is to serve the customer, talk to me about how customers and joint customers are influencing some of the design choices that you guys are making as you're bringing five due to the cloud. >>So what is important for us? We have to dreams, right? The first one is for consumers. We want consumers to have access to the network so that they feel that they are VIP and often I know you and I, sometimes when we're connected to the network with tropical, we don't get the feeling where a V i p So that's something that's a journey for us to make people feel like they get the service and the network is following them and caring about them for the enterprises. You want to let them decide what they want. You were talking about policy building. They want to come with their own rating engine. They want to come with their own geographical maps. Like here. I have traffic here. I don't need coverage. So we want to open up so that the enterprise decide how they invest, how they spend the money on the network >>giving control back to the end user. Whether that's a consumer or enterprise, >>absolutely giving control to the end user and the enterprises. And we're there to support and accelerate the service for them. >>Mark, I want to ask you about leadership. You mentioned all these new things. Are there your dreams? And it's happening Giving engineers the canvas to paint their own future. It's gonna be fun is fun as you're affecting that change. What can people do as leaders to create that momentum to bring the whole organisation along is their tricks of the trade. Is their best practises >>Absolutely their best practises? Um, we were very much following develops where, you know, as a leader, you don't know, you're just learning and you're exposing and you're sharing. Uh, we're also creating an open world where we're asking all our partners to be open. Sometimes, you know, they feel like a bit challenge. Like, do I want to show what I'm doing? And I would say, Yeah, sure, because you're benefiting between each other. Um, And then you want to give tools to your engineers and your marketers to be fast speed, speed, speed, speed so that they can just play and learn. And at the end of the day, you said it. It's all about fun. You know, if it's fun, it's easy to do >>that. We're having fun here. >>That is true. We always have fun here. Last question for you is talk about some of the things that AWS announced this morning. Lots of stuff going on in Adam's keynote. What excites you about this continued partnership between AWS and Dish? >>Yeah, we were. We were surprised and so happy about AWS answer to when we came in with the first one to come big time in the telco and the Cloud was not ready. To be honest, it was Enterprise and Data Club and AWS. When is going all the way, we've asked to transform their cloud to make it a telco frantic, loud. So we have a lot of discussions about networking, routing, service level agreements and a lot of things that are very technical. And there are a true partner innovating with us. We have a road map with ideas and that's pretty unique. So, great partner, >>I was going to say it sounds like a really true >>trust and partnership. We're sharing ideas and challenging each other all the time, so that's really great. >>Awesome and users benefit consumers Benefit enterprises benefit Mark Thank you for joining Joining me on the programme today. Georgia Keynote enjoyed hearing more about dish and AWS. And what are you doing to power? The future. We appreciate your time. >>Thank you. Thank you >>for John Ferrier. I'm Lisa Martin. You're watching the Cube? The global leader in tech coverage, So mhm. Yeah.

Published Date : Dec 1 2021

SUMMARY :

remote studios over 100 guests on the Cube at this year's show So big news coming from AWS and dish you guys announced So that's but as you say, it's a world first to put the telco in the cloud. And so the first time the five g network is going to be in the cloud, and it was also announced I'm curious, live here at the same time that we have the reinvent and, What is the telecom industry So you know, people are starting trying to set the expectation of how much time it It's a lot easier than well, it's a relative term. a lot of work, you know, we're discovering we're learning a lot of things. all the good things that are coming with the cloud And then also, why did you decide to partner with AWS? and and all the knowledge that exists with the speed of the cloud. How does that apply in the telco world because it's an edge you So you see the traffic and you can adapt the way you steal the traffic the way you distribute me about the impact that that decision A W s are going to have on all of those companies and people who are going In the past, where you always connected, you always secured. And the Strand also is moving towards policy based. You can do it at any time, but you want to have real time, customer service and support. the creativity that enables with cloud you mentioned ideas will come out. And a lot of the ideas that developers will have won't work. Yeah, cause right And have fun and, uh, and discover it for yourself and decide You can't put you can put lipstick on that. You say the brake doesn't work. Speaking of influence, one of the things we know we talk a lot about with A W S and their guests is You want to let them decide what they want. giving control back to the end user. the service for them. the canvas to paint their own future. And at the end of the day, We're having fun here. Last question for you is talk about some of the things that AWS When is going all the way, we've asked to transform their cloud to make it a telco frantic, We're sharing ideas and challenging each other all the time, And what are you doing to power? Thank you. The global leader

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Ken Byrnes, Dell Technologies & David Trigg, Dell Technologies | MWC Barcelona 2023


 

>> Narrator: TheCUBE's live coverage is made possible by funding from Dell Technologies. Creating technologies that drive human progress. >> All right, welcome back to the Fira in Barcelona. This is Dave Vellante with Dave Nicholson. Day 4 of coverage MWC 23. We've been talking all week about the disaggregation of the telco networks, how telcos need to increase revenue how they're not going to let the over the top providers do it again. They want to charge Netflix, right? And Netflix is punching back. There maybe are better ways to do revenue acceleration. We're going to talk to that topic with Dave Trigg who's the Global Vice President of Telecom systems business at Dell Technologies. And Ken Burns, who's a global telecom partner, sales lead. Guys, good to see you. >> Good to see you. Great to be here. >> Dave, you heard my, you're welcome. You heard my intro. It's got to be better ways to, for the telcos to make money. How can they accelerate revenue beyond taxing Netflix? >> Yeah, well, well first of all, sort of the promise of 5G, and a lot of people talk about 5G as the enterprise G. Right? So the promise of 5G is to really help drive revenue enterprise use cases. And so, it's sort of the promise of the next generation of technology, but it's not easy to figure out how we monetize that. And so we think Dell has a pretty significant role to play. It's a CEO conversation for every telco and how they accelerate. And so it's an area we're investing heavily into three different areas for telcos. One is the IT space. Dell's done that forever. 90% of the companies leaning in on that. The other places network, network's more about cost takeout. And the third area where we're investing in is working with what we call their line of businesses, but it's really their business units, right? How can we sit down with them and really understand what services do they take to market? Where do they go? So, we're making significant investments. So one way they can do it is working with Dell and and we're making big investments 'cause in most Geos we have a fairly significant sales force. We've brought in an industry leader to help us put it together. And we're getting very focused on this space and, you know, looking forward to talking more about it. >> So Ken, you know, the space inside and out, we just had at AT&T on... >> Dave Trigg: Yep. >> And they were saying we have to be hypersensitive because of our platinum brand to the use of personal information. >> Ken: Yeah. >> So we're not going to go there yet. We're not going to go directly monetize, but yet I'm thinking well, Netflix knows what I'm watching and they're making recommendations and they're, and and that's how they make money. And so the, the telcos are, are shy about doing that for right reasons, but they want to make better offers. They want to put, put forth better bundles. You know, they don't, they don't want to spend all their time trying to figure that out and not being able to change when they need to change. So, so what is the answer? If they're not going to go toward that direct monetization of data? >> Ken: Yeah. >> How do they get there? >> So I, I joined Dell in- at the end of June and brought on, as David said, to, to build and lead this what we call the line of business strategy, right? And ultimately what it is is tying together Dell technology solutions and the best of breed of what the telecoms bring to bear to solve the business outcomes of our joint customers. And there's a few jewels inside of Dell. One of it is that we have 35,000 sellers out there all touching enterprise business customers. And we have a really good understanding of what those customer needs are and you know what their outcomes needs to be. The other jewel is we have a really good understanding of how to solve those business outcomes. Dell is an open company. We work with thousands of integrators, and we have a really good insight in terms of how to solve those business outcomes, right? And so in my conversations with the telecom companies when you talk about, you know combining the best assets of Dell with their capabilities and we're all talking to the same customers, right? And if we're giving them the same story on these solutions solving business outcomes it's a beautiful thing. It's a time to market. >> What's an example of a, of a, of a situation where you'll partner with telcos that's going to drive revenue for, for both of you and value for the customer? >> Yeah, great question. So we've been laser focused on four key areas, cyber, well, let me start off with connected laptops, cyber, private mobility, and edge. Right? Now, the last two are a little bit squishy, but I'll I'll get to that in a bit, right? Because ultimately I feel like with this 5G market, we could actually make the market. And the way that we've been positioning this is almost, almost on a journey for IOT. When we talk about laptops, right? Dell is the, is the number one company in the world to sell business laptops. Well, if we start selling connected laptops the telcos are starting to say, well, you know what? If all of those laptops get connected to my network, that's a ton of 5G activations, right? We have the used cases on why having a connected workforce makes sense, right? So we're sharing that with the telcos to not simply sell a laptop, but to sell the company on why it makes sense to have that connected workforce. >> Dave Vellante: Why does it make sense? It could change the end customer. >> Ken: Yeah. So, you know, I'm probably not the best to answer that one right? But, but ultimately, you know Dell is selling millions and millions of laptops out there. And, and again, the Verizon's, the AT&T's, the T-mobile's, they're seeing the opportunity that, you know, connecting those laptops, give those the 5G activations right? But Dave, you know, the way that we've been positioning this is it's not simply a laptop could be really a Trojan horse into this IOT journey. Because ultimately, if you sell a thousand laptops to an enterprise company and you're connecting a thousand of their employees, you're connecting people, right? And we can give the analytics around that, what they're using it for, you know, making sure that the security, the bios, all of that is up to date. So now that you're connecting their people you could open up the conversation to why don't we we connect your place and, you know, allowing the telecom companies to come in and educate customers and the Dell sales force on why a private 5G mobility network makes sense to connecting places. That's a great opportunity. When you connect the place, the next part of that journey is connecting things in that place. Robotics, sensors, et cetera, right? And, and so really, so we're on the journey of people, places, things. >> So they got the cyber angle angle in there, Dave. That, that's clear benefit. If you, you know, if you got all these bespoke laptops and they're all at different levels you're going to get, you know, you're going to get hacked anyway. >> Ken: That's right. >> You're going to get hacked worse. >> Yeah. I'm curious, as you go to market, do you see significant differences? You don't have to name any names, but I imagine that there are behemoths that could be laggards because essentially they feel like they're the toll booth and all they have to do is collect, keep collecting the tolls. Whereas some of the smaller, more nimble, more agile entities that you might deal with might be more receptive to this message. That seems to be the sort of way the circle of life are. Are you seeing that? Are you seeing the big ones? Are you seeing the, you know, the aircraft carriers realizing that we got to turn into the wind guys and if we don't start turning into the wind now we're going to be in trouble. >> So this conference has been absolutely fantastic allowing us to speak with, you know, probably 30 plus telecom operators around this strategy, right? And all of the big guys, they've invested hundreds of billions of dollars in their 5G network and they haven't really seen the ROI. So when we're coming into them with a story about how Dell can help monetize their 5G network I got to tell you they're pretty excited >> Dave Nicholson: So they're receptive? >> Oh my God. They are very receptive >> So that's the big question, right? I mean is, who's, is anybody ever going to make any money off of 5G? And Ken, you were saying that private mobility and edge are a little fuzzy but I think from a strategy standpoint I mean that is a potential gold mine. >> Yeah, but it, for, for lot of the telcos and most telcos it's a pretty significant shift in mentality, right? Cause they are used to selling sim cards to some degree and how many sim cards are they selling and how many, what other used cases? And really to get to the point where they understand the use case, 'cause to get into the enterprise to really get into what can they do to help power a enterprise business more wholly. They've got to understand the use case. They got to understand the more complete solution. You know, Dell's been doing that for years. And that's where we can bring our Salesforce, our capabilities, our understanding of the customer. 'cause even your original question around AT&T and trying to understand the data, that's just really a how do you get better understanding of your customer, right? >> Right. Absolutely. >> And, and combined we're better together 'cause we bring a more complete picture of understanding our customers and then how can we help them understand what the edge is. Cause nobody's ever bought an Edge, right? They're buying an Edge to get a business outcome. You know, back in the day, nobody ever bought a data lake, right? Like, you know, they're buying an outcome. They want to use, use that data lake or they want to use the edge to deliver something. They want to use 5G. And 5G has very real capabilities. It's got intrinsic security, which, you know a lot of the wifi doesn't. It's got guaranteed on time, you know, for areas where you can't lose connectivity: autonomous vehicles, et cetera. So it's got very real capabilities that helps deliver that outcome. But you got to be able to translate that into the en- enterprise language to help them solve a problem. And that's where we think we need the help of the telcos. I think the telcos we can help them as well and, and really go drive that outcome. >> So Dell's bringing its go to market expertise and its technology. The telcos obviously have the the connectivity piece and what they do. There's no overlap in terms of the... >> Yeah. >> The, the equipment and the software that you're selling. I mean, they're going to, they're going to take your equipment and create new networks. Beautiful. And, and it's interesting you, like, you think about how Dell has transformed prior to EMC, Dell was, you know, PC maker with a subpar enterprise business, right? Kind of a wannabe enterprise business. Sorry Dell, it's the truth. And then EMC was largely, you know, a company sold storage boxes, but you owned VMware and then brought those two together. Now all of a sudden you had Dell powerhouse leader and Michael Dell, you had VMware incredibly strategic and important and it got EMC with amazing go to market. All of a sudden this Dell, Dell technologies became incredibly attractive to CIOs, C-level executives, board level. And you've come out of that transition VMware's now a separate company, right? And now, but now you have these relationships and you got the shops to be able to go into these edge locations at companies And actually go partner with the telcos. And you got a very compelling value proposition. >> Well, it's been interesting as in, in this show, again most telcos think of Dell as a server provider, you know? Important, but not overly strategic in their journey. But as we've started to invest in this business we've started to invest in things like automation. We've brought together things in our Infra Blocks and then we help them develop revenue. We're not only helping 'em take costs out of their network we're not helping 'em take risk out of deploying that network. We're helping them accelerate the deployment of that network. And then we're helping 'em drive revenue. We are having, you know, they're starting to see us in a new light. Not done yet, but, you know, you can start to see, one, how they're looking at Dell and two, and then how we can go to market. And you know, a big part of that is helping 'em drive and generate revenue. >> Yeah. Well, as, as a, as a former EMC person myself, >> Yeah? >> I will assert that that strategic DNA was injected into Dell by the acquisition of, of EMC. And I'm sticking... >> I won't say that. Okay I'll believe you on that. >> I'm sticking with the story. And it makes sense when you think about moving up market, that's the natural thing. What's, what's what's nearly impossible is to say, we sell semi-trucks but we want to get into the personal pickup truck market. That's that, that doesn't work. Going the other way works. >> Dave Trigg: Yeah. >> Now, now back to the conversation that you had with, with, with AT&T. I'm not buying this whole, no offense to AT&T, but I'm not buying this whole story that, you know, oh we're concerned about our branded customer data. That sounds like someone who's a little bit too comfortable with their existing revenue stream. If I'm out there, I want to be out partnering with folks who are truly aggressive about, about coming up with the next cool thing. You guys are talking about being connected in a laptop. Someone would say, well I got wifi. No, no, no. I'm thinking I want to sim in my laptop cause I don't want to screw around with wifi. Okay, fine. If I know I'm going to be somewhere with excellent wifi connectivity, great. But most of the time it's not excellent. >> That's right. >> So the idea that I could maybe hit F2 and have it switch over to my sim and know that anywhere that I've got coverage, I have high speed connections. Just the convenience of that. >> Ken: Absolutely. >> I'd pay extra for that as an end user consumer. >> Absolutely. >> And I pay for the service. >> Like I tell you, if it interests AT&T I think it's more not, they ask, they're comfortable. They don't know how to monetize that data. Now, of course, AT&T has a media >> Dave Nicholson: Business necessity is the mother of invention. If they don't see the necessity then they're not going to think about it. >> It's a mentality shift. Yes, but, but when you start talking about private mobility and edge, there's there's no concern about personal information there. You're going in with basically a business transformation. Hey, your, your business is, is not, not digital. It's not automated. Now we're going to automate that and digitize that. It's like the, the Dell booth with the beer guys. >> Right. >> You saw that, right? >> I mean that's, I mean that's a simple application. Yeah, a perfect example of how you network and use this technology. >> I mean, how many non-digital businesses are that that need to go digital? >> Dave Nicholson: Like, hundred percent of them. >> Everyone. >> Dave Nicholson: Pretty much. >> Yeah. And this, and this jewel that we have inside of Dell our global industries group, right, where we're investing really heavily in terms of what is the manufacturing industry looking for retail, finance, et cetera. So we have a CTO that came in, that it would be the CTO of manufacturing that gives us a really good opportunity to go to at AT&T or to Verizon or any telco out there, right? To, to say, these are the outcomes. There's Dell technology already in place. How do we connect it to your network? How do we leverage your assets, your manager professional services to provide a richer experience? So it's, there's, you said before Dave, there's really no overlap between Dell and, and our telecom partners. >> You guys making some serious investments here. I mean I, I've been, I was been critical over the years of, hey, you can't just take an X86 block, put a name on it that says edge something and throw it over the fence because that's what you were doing. >> Dave Trigg: And we would agree. >> Yeah. Right. But, of course, but that's all you had at the time. And so you put some... >> We may not have agreed then, but we would agree. >> You bought, brought some people in, you know, like Ken, who really know the business. You brought people into the technical side and you can really see it happening. It's not going to happen overnight. You know, I mean, you know if I were an investor in Dell, I'd be like, okay when are you going to start making money at this business? I'd be like, be patient. You know, it's going to take some time but look at the TAM. >> Yep. >> You know, you guys do a good, good TAM. Tennis is a pro at this stuff. >> We've been at, we've been at this two, three years and we're just now coming with some real material products. You've seen our server line really start to get more purpose-built, really start to get in there as we've started to put out some software that allows for quicker automation, quicker deployments. We have some telcos that are using it to deploy at 10,000 locations. They're literally turning up thousands of locations a week. And so yeah, we're starting to put out some real capability. Got a long way to go. A lot of exciting things on the roadmap. But to your point, it doesn't, you know the ship doesn't turn overnight, you know. >> It could be a really meaningful portion of Dell's business. I'm, I'm excited for the day that Tom Sweet starts reporting on it. Here's our telco business. Yeah. The telco business. But that's not going to happen overnight. But you know, Dell's pretty good at things like ROI. And so you guys do a lot of planning a lot of TAM analysis, a lot of technical analysis, bringing the ecosystem together. That's what this business needs. I, I just don't, it's, it feels unstoppable. You know, you're at this show everybody recognizes the need to open up. Some telcos are moving faster than others. The ones that move faster are going to disrupt. They're going to probably make some mistakes, you know but they're going to get there first. >> Well we've, we've seen the disruptors are making some mistakes and are kind of re- they're already at the phase where they're reevaluating, you know, their approach. Which is great. You know, you, you learn and adjust. You know, you run into a wall, you, you make a turn. And the interesting thing, one of the biggest learnings I've taken out of the show is talking to a bunch of the telcos that are a little bit more of the laggards. They're like, Nope, we, we don't believe in open. We don't think we can do it. We don't have the skillset. They're maybe in a geo that it's hard to find the skillset. As they've been talking to us, and we've been talking about, there's almost a glimmer of hope. They're not convinced yet, but they're like, well wait, maybe we can do this. Maybe open, you know, does give us choice. Maybe it can help us accelerate revenue. So it's been interesting to see a little bit of the, just a little bit, but a little bit of that shift. >> We all remember at 2010, 2011, you talked to banks and financial services companies about, the heck, the Cloud is happening, the Cloud's going to take over the world. We're never going to go into the Cloud. Now they're the biggest, you know Capital One's launching Cloud businesses, Western Union, I mean, they're all in the cloud, right? I mean, it's the same thing's going to happen here. Might, it might take a different pattern. Maybe it takes a little longer, but it's, it's it's a fate are completely >> I was in high school then, so I don't remember all that. >> Sorry, Dave. >> Wow, that was a low blow, like you know? >> But, but the, but the one thing that is for sure there's money to be made convincing people to get off of the backs of the dinosaurs they're riding. >> Dave Vellante: That's right. >> And also, the other thing that's a certainty is that it's not easy. And because it's not easy, there's opportunity there. So I know, I know it's, it, it, it, it, it all sounds great to talk about the the wonderful vision of the future, but I know how hard the the road is that you have to go down to get people, especially if you're comfortable with the revenue stream, if you're comfortable running the plumbing. If you're so comfortable that you can get up on stage and say, I want more money from you to pump your con- your content across my network. I love the Netflix retort, right Dave? >> Yeah, totally Dave. And, but the, the other thing is, telco's a great business. It's, they got monopolies that print money. So... >> Dave Nicholson: It's rational. It's rational. I understand. >> There's less of an incentive to move but what's going to be the incentive is guys like Dish Network coming in saying, we're going to, we're going to disrupt, we're going to build new apps. >> That's right. >> Yeah. >> Well and it's, you know, revenue acceleration, the board level, the CEO level know that they have to, you know, do things different. But to your point, it's just hard, and there's so much gravity there. There's hundreds of years literally of gravity of how they've operated their business. To your point, a lot of them, you know, lot- most of 'em were regulated and most Geos around the world at one point, right? They were government owned or government regulated entities. It's, it's a big ship to turn and it's really hard. We're not claiming we can help them turn the ship overnight but we think we can help evolve them. We think we can go along with the journey and we do think we are better together. >> IT the network and the line of business. Love the strategy. Guys, thanks so much for coming in theCUBE. >> Thank you so much. >> Thank you. >> All right, for Dave, Nicholson, Dave Vellante here, John Furrier is in our Palo Alto studio banging out all the news, keep it right there. TheCUBE's coverage of MWC 23. We'll be right back.

Published Date : Mar 2 2023

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that drive human progress. of the telco networks, how Great to be here. for the telcos to make money. 90% of the companies leaning in on that. So Ken, you know, the space of our platinum brand to the If they're not going to go toward that of how to solve those business outcomes. the telcos are starting to the end customer. allowing the telecom companies to come in and they're all at different levels and all they have to do is collect, I got to tell you they're pretty excited So that's the big question, right? And really to get Right. a lot of the wifi doesn't. the connectivity piece and what they do. And then EMC was largely, you know, And you know, a big part a former EMC person myself, into Dell by the acquisition I'll believe you on that. And it makes sense when you think about But most of the time it's not excellent. So the idea that I could I'd pay extra for that They don't know how to monetize that data. then they're not going to think about it. Yes, but, but when you start talking Yeah, a perfect example of how you network Dave Nicholson: Like, a really good opportunity to over the years of, hey, you And so you put some... then, but we would agree. You know, it's going to take some time You know, you guys do a good, good TAM. the ship doesn't turn overnight, you know. everybody recognizes the need to open up. of the telcos that are a little the Cloud's going to take over the world. I was in high school then, there's money to be made the road is that you have that print money. I understand. There's less of an incentive to move of them, you know, lot- the line of business. banging out all the news,

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Elaine Harvey, AWS | AWS EC2 Day 2021


 

(light music) >> Welcome to this session at the Amazon EC2 15th birthday event. I'm your host, Lisa Martin. I'm joined by Elaine Harvey, director and technical advisor at AWS. Elaine, welcome to the program. It's great to see you. >> Thank you, Lisa. I'm really glad to be here. >> So here we are celebrating EC2's 15th birthday, probably back in the day, so many customers and many industries couldn't imagine how they would be using the service. Talk to me about how long you've been involved in EC2 and some of the growth and the maturation of the service that you've seen. >> Yeah, I mean, I joined EC2 about eight years ago and it was big then, but much smaller than it is now. And it's grown in so many directions, both in the scale, the instances that we offer, as well as the types of instances, the various types of hardware effectively that we offer for customers to support their workload. It's just grown in so many dimensions. It's really exciting. >> I see here 80 availability zones. 25 regions, local zones in Boston, Dallas, Denver, Houston, Miami, Philadelphia, and nine new locals zones coming just this year. Talk to me a little bit about that. >> So really, what we are trying to do is get compute where customers needed. So we've already had these presences around the world. And with this expansion, we're trying to bring the EC2 offering to customers with much lower latency. And that's why we're doing local zones, regions, availability zones in so many places. So customers can have that compute with low latency to help them interact with their customers. >> I know since its inception, AWS has always been so customer centric, it's always day one there, but prior to joining AWS, as you said, eight years ago, you were involved in a number of startups. One of the things that we consistently hear is how instrumental EC2 has been in reinventing the startup space. What can you tell me about that involvement that it's had? >> Yeah, I mean, the great thing was, I was an EC2 customer before I worked at EC2. So I had been in the startup community for almost 25 years before joining Amazon. And I had been through that life cycle of a startup where you begin, you need some capacity, you need some computers to run your stuff on and eventually you reach a size and you have to go figure out all the hard work. Where am I going to put them? Do I need a data center? What kind of network connectivity do I need? And not only that, you have to invest a lot of money, which startups very rarely have in the early days into buying the equipment you need, just so you could run your business. Do the thing you're really trying to do for your customer. EC2 is a game changer. So I started using EC2 at one of the startups I was at before coming here. Actually I had two prior startups before coming to EC2. And the ability to just get capacity when you needed it, you didn't have to go buy computers. You didn't have to have data center contracts. You just said, I need a hundred of these. And suddenly you had a hundred of the instance you were asking for, completely game changing, especially for a startup where you just don't have that capital to invest. And frankly, you don't want to spend your time dealing with data centers when that's not your business, your business is to serve your customers. >> And I can't imagine the last year and a half, we've seen such acceleration of digital business transformation, how startups and enterprises alike would have fared without having the ability to quickly turn on services like EC2 in this time. >> Yeah, yeah. It was just amazing. During COVID times, we definitely saw that rush of everybody trying to go online companies that had been already starting down that path, going online, scaling more. And suddenly it went from zero to 100 in March and everybody had to go online and it was super exciting to be part of EC2 and be able to enable everybody in the world to do that. >> Incredible amount of acceleration, but also maturation and growth in the whole portfolio of AWS. We've talked about that a number of times on The Cube in the last six or eight months or so, you mentioned nine new availability zones coming in 2021. You've been involved in the regional and the local zone build out. Talk to me about how these regional zones, these availability zones are helping enterprises to run their businesses and applications worldwide with the high availability that their customers are demanding. >> Yeah, yeah. So there's the book the location aspect. So we do need to be worldwide because our customers are worldwide. So we need to be where they need to be. And so that's how we think about the growth of our regions and availability zones and now local zones with lower latency to end customers. There's another aspect to availability zones and regions that is super important for our customers availability, foundationally we treat those as fault zones. So their fault boundaries beyond which customers will not experience faults. So for example, the fundamental way that we think about designing our services isolates faults between regions and between availability zones and customers can use that in their designs such that they'll have a Multi AZ behavior and we contain faults along those boundaries so they can design with that in mind, and their applications can be fault tolerant, relying on those foundational fault domains effectively. >> That's even becoming more and more important as consumers become more and more demanding that services are just available. And you can get anything with the click of a link on your phone. That high availability is really no longer a nice to have what EC2 is delivering, it's table stakes for an organization I can imagine in any industry. >> Absolutely, absolutely. Our customers totally rely on that so that they can serve their customers consistently and reliably. >> It's a tremendous amount of growth Elaine, in the first 15 years, you said you've been with EC2 on this side now working for it for eight years, but had a lot of experience with it before when it was probably in its infancy as a startup customer. What are some of the things that excite you most about the direction in which EC2 is going? >> Yeah, I think we are steadily providing more and more flexibility to our customers. So we are providing them with new instance types to suit their particular workloads. So we're getting more into a variety of offerings that customers can use to achieve the outcomes they want. That's exciting. I think probably the thing that excites me the most though, is the work we're doing around custom silicon. So our Graviton, Inferentia, Trainium chips where we are building custom silicon for a number of reasons. A big factor of that is we are giving our customers the ability to have a much better ROI on compute to cost for their workload. So we're trying to make it more and more cost efficient for our customers to do what they want. The thing that really excites me about it, though, I'll tell you the secret thing that excites me about it is not very well known, but Graviton is not only cost to compute higher efficiency, but it is also power to compute higher efficiency. So it's a greener option. So if a customer for a given workload wanted to reduce their carbon footprint, they can move to Graviton and it consumes substantially less power for the same workload. And that makes me really excited. >> That is exciting and something that I think everybody can wrap their heads around. I was reading something about EC2 and Graviton paving the way for another important initiative, and that's telecommunications, some of the big news, that Dish Network is coming out saying we're going to be building our 5g core network on AWS. A lot of work going on there in telecommunications. >> Yeah. Yeah. That's very exciting. And in line with our overall strategy to get much closer to the end customers, again, to reduce that latency, whether those customers are on a 5g network or on the internet, what we want the ability for our customers to be able to provide compute and their applications wherever their customers are. >> Well Elaine, thank you so much for joining me on the EC2 15th birthday event. A lot of innovation has gone on in the first 15 years. We know what you're excited about and I'm sure, can't even imagine what the next five, 10 or 15 years will hold for EC2, its services and the customers that it delights. We thank you for joining us today. >> Thanks so much, Lisa. >> Elaine Harvey, I Lisa Martin, thanks for watching today's session. (light music)

Published Date : Aug 24 2021

SUMMARY :

It's great to see you. I'm really glad to be here. maturation of the service that the instances that we offer, Talk to me a little bit about that. presences around the world. One of the things that we And the ability to just get having the ability to quickly in the world to do that. in the whole portfolio of AWS. the fundamental way that we think about the click of a link on your phone. that so that they can serve Elaine, in the first 15 years, are giving our customers the some of the big news, or on the internet, joining me on the EC2 Elaine Harvey, I Lisa Martin,

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Joshua Burgin, AWS | AWS EC2 Day 2021


 

(soft electronic music) >> Welcome to this session of the Amazon EC2 15th Birthday Event. I'm your host, Lisa Martin. I'm joined by Joshua Burgin, General Manager of AWS Outposts at AWS. Joshua, welcome back to the program. Thank you, it's great to be here again. >> So 15th birthday, a tremendous amount has gone on in the last 15 years, but I want to understand what brought you to AWS? What excited you about cloud and EC2, in particular? >> Yeah, I mean, that's a, it's a great question and it's kind of a fun story. I actually worked at Amazon back in the 90s for three years as a software engineer when I don't think anybody you asked back then would have said that cloud was in our future. And so I'd kind of obviously kept in touch with people over the years and I was working at a customer who, interestingly enough, had moved off of AWS thinking that they could build a better cloud. And then of course, over the years, found out that it's actually quite difficult and was in process of moving back to AWS. And so I reconnected with some of the senior leaders who I was still friendly with and they said, you know, come back in, the water's fine, there's still a lot of opportunity. And it's, it's really been true, right? There's been just a tremendous amount of growth in the last seven years that I've been back and obviously, over the last 15 years for EC2, in general. >> Well, this 15th birthday not only marks a big milestone for AWS, but also for the cloud computing world that it serves globally. Talk to me a little bit about the impact over the last seven years you've been there and 15 years of EC2's life. >> Well, I mean, we've really been transforming every industry that you could possibly imagine as everyone's had to develop a plan to move to the cloud to take advantage of the opportunities for innovation, for cost efficiency, for developer efficiency, for operational improvements. And so EC2 was one of the foundational services inside of AWS and, you know, a lot of things are built on top of it, and so it's been really great to work with all of these different customers in financial services, in Telco, in gaming, you know, healthcare, you name it, all around the world. >> So 15 years ago, EC2 obviously started quite small. Can you talk to us about some of the early trends that are emerging from the hybrid space? >> Yeah, I mean, we're fond of saying here that it's still day one and that's very true for the outposts and the hybrid business, in general, at AWS. The early trends, if I had to kind of bundle them together, would be that first of all, people are operating in more places than they ever thought they would have to. These are big customers, manufacturing, Telco, healthcare, public sector customers, people in gaming, they serve customers around the world. That's a trend that's kind of, irregardless of industry, that's what we're seeing. And so of course, having an outpost available everywhere, we're up to 60 countries now, having local zones in many countries which we hope is our longterm plan, having wavelength zones with lots of partners, you know, that's why we're doing those things 'cause customers are telling us that we need to operate everywhere. It's actually the reason we went from one availability zone or excuse me, three availability zones in one region 15 years ago, to 25 regions in 80 availability zones. And of course, hybrid is building on top of that. The other thing we're seeing, you know, real specifically for hybrid is low latency, local data processing, and data residency. Across every industry, those are the needs that are driving people to adopt hybrid technology and they're the ones pushing us forward here, at AWS to innovate on their behalf. >> Talk to me about some of the innovation in the last few years alone, that customers are helping drive where those regulations are becoming more and more critical. We're seeing more importance on security and ensuring that customer data is secure, protected, but also accessible. >> Yeah, absolutely, I mean, we're fond of saying at AWS that security is job zero. You know, we take it incredibly seriously, even though, of course, it's a shared responsibility model where we secure the underlying infrastructure and then provide tooling and services on top of that for customers to create the level of security that's appropriate for their application. Obviously, a government workload or a banking workload is different than a mobile game, even of course as customer data needs to be secured in all situations. So with outposts and with local zones, what we're giving people the ability to do is ensure that their compute and their storage are in whatever country or municipality or city or state that they need them to be. So you could take something as diverse as a bank or a healthcare company where they might need to have that compute and storage literally in a specific facility because of regulations, or in a specific state, you know, that's kind of happening around the world. You also see something you might not have thought about, but customer is in the iGaming space, so that's mobile betting. Tipico and FanDuel are a couple of early examples of those for outposts where as it becomes legal, at least in more states in the United States and more places in Europe, the regulations are requiring that the cloud computing, if they want to use it, is placed in a specific place. So the only way you can do that is either, of course, if we had a region everywhere, which we don't, or if you have something like outposts, otherwise you'd be forced to revert to like a bare metal solution and kind of take on all that heavy burden yourself. Your developers would be less efficient because they'd be using AWS in one place and bare metal kind of hardware somewhere else. So, you know, it's still really early, but I've been pleased to kind of see that kind of adoption across those diverse industries. >> It is really early, as you said. The philosophy at Amazon AWS is it's day one. Give me some feedback from customers now where, you know, we, we see a lot of different reports that suggest where businesses are, enterprises are in terms of cloud adoption. What are some of the things that you're seeing where you really think hybrid is going to be an absolute game changer? >> Yeah, I mean, one example that comes to mind is Telco which is one of the biggest industries with the smallest amount of cloud adoption to date. And so I think a lot of that was driven by specific requirements in that industry that required on-prem components for that ultra low latency. You can imagine they needed the compute and the storage to be at the cell site or distributed around the United States or other countries. And so that's where you have examples now with Dish Networks where we just announced a strategic partnership with them. They're going to be using this combination of the new small form factor outposts that we're releasing later this year. They're about the size of a pizza box or a couple of pizza boxes. They're also going to be using our network of local zones that we're building out, 15 of them across the United States, and they'll be using our regions for workloads that are, of course, less latency sensitive, and that can kind of be run centrally. So it's really kind of one of the best examples I can think of where people that were held back by the technology, by the offerings are now enabled to move really quickly. And so I think you're going to see a lot in that space and other industries where before they had to kind of not move to the cloud because a portion of their workload needed to remain on-prem, and now we're delivering a continuum of offerings, including, you know, to the very smallest locations. >> Let's look forward into the next decade. As barriers to adoption are being removed daily, you mentioned Dish Network. I saw that they're going to build their 5G, their core 5G network on AWS. That's huge, that's a big signal for the telecommunications industry. But what are some of the things that you think we're going to be able to open this book and there will maybe a crystal ball in the next decade can expect. >> Yeah, I mean, if I had a crystal ball, my roadmap would be perfect. >> Wouldn't it? >> It would be, it would be great. So if anybody's offering one of those I'm, I'm taking. But what I think you'll see is that, that the day one metaphor is going to continue. As big as AWS has become, and I think we're really proud of the accomplishments and innovation we've delivered for customers over the last 15 years, as I mentioned, we started with one instance type and one region, and now we have over 400 instance types in EC2. That's a lot of choice for people and that's just EC2, right? We have another 185 or 200 services these days, I can barely keep up with them which is exciting in its own right. And so the reason is that we're doing all that innovation is that customers are telling us what they want and a lot of that is, although they're driven to move to the cloud and they really want to move there quickly, somewhere between 75 and 90% of technology spending is still in the traditional hardware-software space. So again, I'd like you to think about that. 15 years in, you know, at the run rate that we're at, and obviously with other people in this space, there's still so much more to go that has already moved to the cloud. So I think you'll see more new instance types, more locations, more form factors, you know, from Outpost and us using Outpost to deliver infrastructure like local zones and wavelength which are built on top of Outposts, and so we don't force people to pick and choose between moving to the cloud and running the kinds of workloads they're already running. We want to be driven by the customer not force them into a narrow way of working that we think is best. That's probably the hallmark of AWS is giving people the choice. They can use EC2 and manage their own databases, they can use RDS or one of our, you know, 14 purpose-built databases, depending on what their application needs. And that's true across the board. Storage, compute, machine learning, container services, hybrid offerings, of course, which I manage for the AWS business, we're going to continue to do that. So the choice is going to proliferate, the performance is going to continue to improve, we're going to continue to bring down pricing and increase price for performance, and we're going to hopefully make things easier and more cost-effective for people, whether that's for their developers or their finance people, so that they can innovate on behalf of their customers versus handling all that undifferentiated muck and heavy lifting of managing the infrastructure themselves. >> That customer centricity has always been key to AWS. Just some of what you said, I think we can expect to see a ton more from AWS, announcements, customer-driven choices for customers. Joshua, thank you for joining me today. Happy 15th birthday to Amazon EC2. >> Thank you so much for having me. It's great to be here. >> For Joshua Burgin, I'm Lisa Martin. You're watching theCUBE. (soft electronic music)

Published Date : Aug 24 2021

SUMMARY :

session of the Amazon EC2 and obviously, over the last over the last seven inside of AWS and, you know, of the early trends that are and the hybrid business, in the last few years So the only way you can do What are some of the and the storage to be at the cell site in the next decade can expect. Yeah, I mean, if I had a crystal ball, So the choice is going to proliferate, to see a ton more from AWS, It's great to be here. (soft electronic music)

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