Rahul Pathak, AWS | AWS re:Invent 2021
>>Hey, welcome back everyone. We're live here in the cube in Las Vegas Raiders reinvent 2021. I'm Jeffrey hosted the key we're in person this year. It's a hybrid event online. Great action. Going on. I'm rolling. Vice-president of ADF analytics. David is great to see you. Thanks for coming on. >>It's great to be here, John. Thanks for having me again. >>Um, so you've got a really awesome job. You've got serverless, you've got analytics. You're in the middle of all the action for AWS. What's the big news. What are you guys announcing? What's going on? >>Yeah, well, it's been an awesome reinvent for us. Uh, we've had a number of several us analytics launches. So red shift, our petabyte scale data warehouse, EMR for open source analytics. Uh, and then we've also had, uh, managed streaming for Kafka go serverless and then on demand for Kinesis. And then a couple of other big ones. We've got RO and cell based security for AWS lake formation. So you can get really fine grain controls over your data lakes and then asset transactions. You can actually have a inserts, updates and deletes on data lakes, which is a big step forward. >>Uh, so Swami on stage and the keynote he's actually finishing up now. But even last night I saw him in the hallway. We were talking about as much as about AI. Of course, he's got the AI title, but AI is the outcome. It's the application of all the data and this and a new architecture. He said on stage just now like, Hey, it's not about the old databases from the nineties, right? There's multiple data stores now available. And there's the unification is the big trend. And he said something interesting. Governance can be an advantage, not an inhibitor. This is kind of this new horizontally scalable, um, kind of idea that enables the vertical specialization around machine learning to be effective. It's not a new architecture, but it's now becoming more popular. People are realizing it. It's sort of share your thoughts on this whole not shift, but the acceleration of horizontally scalable and vertically integrated. Yeah, >>No, I think the way Swami put it is exactly right. What you want is the right tool for the right job. And you want to be able to deliver that to customers. So you're not compromising on performance or functionality of scale, but then you wanted all of these to be interconnected. So they're, well-integrated, you can stay in your favorite interface and take advantage of other technologies. So you can have things like Redshift integrated with Sage makers, you get analytics and machine learning. And then in Swami's absolutely right. Governance is actually an enabler of velocity. Once you've got the right guardrails in place, you can actually set people free because they can innovate. You don't have to be in the way, but you know that your data is protected. It's being used in the way that you expect by the people that you are allowing to use that data. And so it becomes a very powerful way for customers to set data free. And then, because things are elastic and serverless, uh, you can really just match capacity with demand. And so as you see spikes in usage, the system can scale out as those dwindle, they can scale back down, and it just becomes a very efficient way for customers to operate with data at scale >>Every year it reinvented. So it was kind of like a pinch me moment. It's like, well, more that's really good technology. Oh my God, it's getting easier and easier. As the infrastructure as code becomes more programmable, it's becoming easier, more Lambda, more serverless action. Uh, you got new offerings. How are customers benefiting for instance, from the three new offerings that you guys announced here? What specifically is the value proposition that you guys are putting out there? Yeah, so the, >>Um, you know, as we've tried to do with AWS over the years, customers get to focus on the things that really differentiate them and differentiate their businesses. So we take away in Redshift serverless, for example, all of the work that's needed to manage clusters, provision them, scale them, optimize them. Uh, and that's all been automated and made invisible to customers, the customers to think about data, what they want to do with it, what insights they can derive from it. And they know they're getting the most efficient infrastructure possible to make that a reality for them with high performance and low costs. So, uh, better results, more ability to focus on what differentiates their business and lower cost structure over time. >>Yeah. I had the essential guys on it's interesting. They had part of the soul cloud. Continuous is their word for what Adam was saying is clouds everywhere. And they're saying it's faster to match what you want to do with the outcomes, but the capabilities and outcomes kind of merging together where it's easy to say, this is what we want to do. And here's the outcome it supports that's right with that. What are some of the key trends on those outcomes that you see with the data analytics that's most popular right now? And kind of where's that, where's that going? >>Yeah. I mean, I think what we've seen is that data's just becoming more and more critical and top of mind for customers and, uh, you know, the pandemic has also accelerated that we found that customers are really looking to data and analytics and machine learning to find new opportunities. How can they, uh, really expand their business, take advantage of what's happening? And then the other part is how can they find efficiencies? And so, um, really everything that we're trying to do is we're trying to connect it to business outcomes for customers. How can you deepen your relationship with your customers? How can you create new customer experiences and how can you do that more efficiently, uh, with more agility and take advantage of, uh, the ability to be flexible. And you know, what is a very unpredictable world, as we've seen, >>I noticed a lot of purpose-built discussion going on in the keynote with Swami as well. How are you creating this next layer of what I call purpose-built platform like features? I mean, tools are great. You see a lot of tools in the data market tools are tools of your hammer. You want to look for a nail. We see people over by too many tools and you have ultimately a platform, but this seems to be a new trend where there's this connect phenomenon was showing me that you've got these platform capabilities that people can build on top of it, because there's a huge ecosystem of data tools out there that you guys have as partners that want to snap together. So the trend is things are starting to snap together, less primitive, roll your own, which you can do, but there's now more easier ways. Take me through that. Explain that, unpack that that phenomenon role rolling your own firm is, which has been the way now to here. Here's, here's some prefabricated software go. >>Yeah. Um, so it's a great observation and you're absolutely right. I mean, I think there's some customers that want to roll their own and they'll start with instances, they'll install software, they'll write their own code, build their own bespoke systems. And, uh, and we provide what the customers need to do that. But I think increasingly you're starting to see these higher level abstractions that take away all of that detail. And mark has Adam put it and allow customers to compose these. And we think it's important when you do that, uh, to be modular. So customers don't have to have these big bang all or nothing approaches you can pick what's appropriate, uh, but you're never on a dead end. You can always evolve and scale as you need to. And then you want to bring these ideas of unified governance and cohesive interfaces across so that customers find it easy to adopt the next thing. And so you can start off say with batch analytics, you can expand into real time. You can bring in machine learning and predictive capabilities. You can add natural language, and it's a big ecosystem of managed services as well as third parties and partners. >>And what's interesting. I want to get your thoughts while I got you here, because I think this is such an important trend and historic moment in time, Jerry chin, who one of the smartest VCs that we know from Greylock and coin castles in the cloud, which kind of came out of a cube conversation here in the queue years ago, where we saw the movement of that someone's going to build real value on AWS, not just an app. And you see the rise of the snowflakes and Databricks and other companies. And he was pointing out that you can get a very narrow wedge and get a position with these platforms, build on top of them and then build value. And I think that's, uh, the number one question people ask me, it's like, okay, how do I build value on top of these analytic packages? So if I'm a startup or I'm a big company, I also want to leverage these high level abstractions and build on top of it. How do you talk about that? How do you explain that? Because that's what people kind of want to know is like, okay, is it enabling me or do I have to fend for myself later? This is kind of, it comes up a lot. >>That's a great question. And, um, you know, if you saw, uh, Goldman's announcement this week, which is about bringing, building their cloud on top of AWS, it's a great example of using our capabilities in terms of infrastructure and analytics and machine learning to really allow them to take what's value added about Goldman and their position to financial markets, to build something value, add, and create a ton of value for Goldman, uh, by leveraging the things that we offer. And to us, that's an ideal outcome because it's a win-win for us in Goldman, but it's also a win for Goldman and their customers. >>That's what we call the Supercloud that's the opportunity. So is there a lot of Goldmans opportunities out there? Is that just a, these unicorns, are these sites? I mean, how do you, I mean, that's Goldman Sachs, they're huge. Is there, is this open to everybody? >>Absolutely. I mean, that's been one of the, uh, you know, one of the core ideas behind AWS was we wanted to give anybody any developer access to the same technology that the world's largest corporations had. And, uh, that's what you have today. The things that Goldman uses to build that cloud are available to anybody. And you can start for a few pennies scale up, uh, you know, into the petabytes and beyond >>When I was talking to Adams, Lipski when I met with him prior to re-invent, I noticed that he was definitely had an affinity towards the data, obviously he's Amazonia, but he spent time at Tableau. So, so as he's running that company, so you see that kind of mindset of the data advantage. So I have to ask you, because it's something that I've been talking about for a while and I'm waiting for it to emerge, but I'm not sure it's going to happen yet. But what infrastructure is code was for dev ops and then dev sec ops, there's almost like a data ops developing where data as code or programmable data. If I can connect the dots of what Swami's saying, what you're doing is this is like a new horizontal layer of data of freely available data with some government governance built in that's right. So it's, data's being baked into everything. So data is any ingredient, not a query to some database, it's gotta be baked into the apps, that's data as code that's. Right. So it's almost a data DevOps kind of vibe. >>Yeah, no, you're absolutely right. And you know, you've seen it with things like ML ops and so on. It's all the special case of dev ops. But what you're really trying to do is to get programmatic and systematic about how you deal with data. And it's not just data that you have. It's also publicly available data sets and it's customers sharing with each other. So building the ecosystem, our data, and we've got things like our open data program where we've got publicly hosted data sets or things like the AWS data exchange where customers can actually monetize data. So it's not just data as code, but now data as a monetizeable asset. So it's a really exciting time to be in the data business. >>Yeah. And I think it's so many too. So I've got to ask you while I got you here since you're an expert. Um, okay. Here's my problem. I have a lot of data. I'm nervous about it. I want to secure it. So if I try to secure it, I'm not making it available. So I want to feed the machine learning. How do I create an architecture where I can make it freely available, but yet maintain the control and the comfort that this is going to be secure. So what products do I buy? >>Yeah. So, uh, you know, a great place to start at as three. Um, you know, it's one of the best places for data lakes, uh, for all the reasons. That's why we talked about your ability scale costs. You can then use lake formation to really protect and govern that data so you can decide who's allowed to see it and what they're allowed to see, and you don't have to create multiple copies. So you can define that, you know, this group of partners can see a, B and C. This group can see D E and F and the system enforces that. And you have a central point of control where you can monitor what's happening. And if you want to change your mind, you can do that instantly. And all access can be locked down that you've got a variety of encryption capabilities with things like KMS. And so you can really lock down your data, but yet keep it open to the parties that you want and give them specifically the access that you want to give them. And then once you've done that, they're free to use that data, according to the rules that you defined with the analytics tools that we offer to go drive value, create insight, and do something >>That's lake formation. And then you got a Thena querying. Yes, we got all kinds of tooling on top of it. >>It's all right. You can have, uh, Athena query and your data in S3 lake formation, protecting it. And then SageMaker is integrated with Athena. So you can pull that data into SageMaker for machine learning, interrogate that data, using natural language with things like QuickSight Q a like we demoed. So just a ton of power without having to really think too deeply about, uh, developing expert skill sets in this. >>So the next question I want to ask you is because that first part of the great, great, great description, thank you very much. Now, 5g in the edges here, outpost, how was the analytics going on that as edge becomes more pervasive in the architecture? >>Yeah, it's going to be a key part of this ecosystem and it's really a continuum. So, uh, you know, we find customers are collecting data at the edge. They might be making local ML or inference type decisions on edge devices, or, you know, automobiles, for example. Uh, but typically that data with some point will come back into the cloud, into S3 will be used to do heavy duty training, and then those models get pushed back out to the edge. And then some of the things that we've done in Athena, for example, with federated query, as long as you have a network path, and you can understand what the data format or the database is, you can actually run a query on that data. So you can run real-time queries on data, wherever it lives, whether it's on an edge device, on an outpost, in a local zone or in your cloud region and combine all of that together in one place. >>Yeah. And I think having that data copies everywhere is a big thing deal. I've got to ask you now that we're here at reinvent, what's your take we're back in person last year was all virtual. Finally, not 60,000 people, like a couple of years ago, it's still 27,000 people here, all lining up for the sessions, all having a great time. Um, all good. What's the most important story from your, your area that people should pay attention to? What's the headline, what's the top news? What should people pay attention to? >>Yeah, so I think first off it is awesome to be back in person. It's just so fun to see customers and to see, I mean, you, like, we've been meeting here over the years and it's, it's great to so much energy in person. It's been really nice. Uh, you know, I think from an analytics perspective, there's just been a ton of innovation. I think the core idea for us is we want to make it easy for customers to use the right tool for the right job to get insight from all of their data as cost effectively as possible. And I think, uh, you know, I think if customers walk away and think about it as being, it's now easier than ever for me to take advantage of everything that AWS has to offer, uh, to make sense of all the data that I'm generating and use it to drive business value, but I think we'll have done our jobs. Right. >>What's the coolest thing that you're seeing here is that the serverless innovation, is it, um, the new abstraction layer with data high level services in your mind? What's the coolest thing. Got it. >>It's hard to pick the coolest that sticks like kicking the candies. I mean, I think the, uh, you know, the continued innovation in terms of, uh, performance and functionality in each of our services is a big deal. I think serverless is a game changer for customers. Uh, and then I think really the infusion of machine learning throughout all of these systems. So things like Redshift ML, Athena ML, Pixar, Q a just really enabling new experiences for customers, uh, in a way that's easier than it ever has been. And I think that's a, that's a big deal and I'm really excited to see what customers do with it. >>Yeah. And I think the performance thing to me, the coolest thing that I'm seeing is the graviton three and the gravitron progression with the custom stacks with all this ease of use, it's just going to be just a real performance advantage and the costs are getting lowered. So I think the ECE two instances around the compute is phenomenal. No, >>Absolutely. I mean, I think the hardware and Silicon innovation is huge and it's not just performance. It's also the energy efficiency. It's a big deal for the future reality. >>We're at an inflection point where this modern applications are being built. And in my history, I'm old, my birthday is today. I'm in my fifties. So I remember back in the eighties, every major inflection point when there was a shift in how things were developed from mainframe client server, PC inter network, you name it every time the apps change, the app owners, app developers all went to the best platform processing. And so I think, you know, that idea of system software applications being bundled together, um, is a losing formula. I think you got to have that decoupling large-scale was seeing that with cloud. And I think now if I'm an app developer, whether whether I'm in a large ISV in your ecosystem or in the APN partner or a startup, I'm going to go with my software runs the best period and where I can create value. That's right. I get distribution, I create value and it runs fast. I mean, that's, I mean, it's pretty simple. So I think the ecosystem is going to be a big action for the next couple of years. >>Absolutely. Right. And I mean, the ecosystem's huge and I think, um, and we're also grateful to have all these partners here. It's a huge deal for us. And I think it really matters for customers >>What's on your roadmap this year, what you got going on. What can you share a little bit of a trajectory without kind of, uh, breaking the rules of the Amazonian, uh, confidentiality. Um, what's, what's the focus for the year? What do you what's next? >>Well, you know, as you know, we're always talking to customers and, uh, I think we're going to make things better, faster, cheaper, easier to use. And, um, I think you've seen some of the things that we're doing with integration now, you'll see more of that. And, uh, really the goal is how can customers get value as quickly as possible for as low cost as possible? That's how we went to >>Yeah. They're in the longterm. Yeah. We've always say every time we see each other data is at the center of the value proposition. I've been saying that for 10 years now, it's actually the value proposition, powering AI. And you're seeing because of it, the rise of superclouds and then the superclouds are emerging. I think you guys are the under innings of these emerging superclouds. And so it's a huge treading, the Goldman Sachs things of validation. So again, more data, the better, sorry, cool things happening. >>It is just it's everywhere. And the, uh, the diversity of use cases is amazing. I mean, I think from, you know, the Australia swimming team to, uh, to formula one to NASDAQ, it's just incredible to see what our >>Customers do. We see the great route. Good to see you. Thanks for coming on the cube. >>Pleasure to be here as always John. Great to see you. Thank you. Yeah. >>Thanks for, thanks for sharing. All of the data is the key to the success. Data is the value proposition. You've seen the rise of superclouds because of the data advantage. If you can expose it, protect it and govern it, unleashes creativity and opportunities for entrepreneurs and businesses. Of course, you got to have the scale and the price performance. That's what doing this is the cube coverage. You're watching the leader in worldwide tech coverage here in person for any of us reinvent 2021 I'm John ferry. Thanks for watching.
SUMMARY :
David is great to see you. It's great to be here, John. What are you guys announcing? So you can get really fine grain controls over your data lakes and then asset transactions. It's the application of all the data and this and a new architecture. And so as you see spikes in usage, the system can scale out How are customers benefiting for instance, from the three new offerings that you guys announced the customers to think about data, what they want to do with it, what insights they can derive from it. And they're saying it's faster to match what you want to do with the outcomes, And you know, what is a very unpredictable world, as we've seen, tools out there that you guys have as partners that want to snap together. So customers don't have to have these big bang all or nothing approaches you can pick And he was pointing out that you can get a very narrow wedge and get a position And, um, you know, if you saw, uh, Goldman's announcement this week, Is there, is this open to everybody? I mean, that's been one of the, uh, you know, one of the core ideas behind AWS was we wanted to give so you see that kind of mindset of the data advantage. And it's not just data that you have. So I've got to ask you while I got you here since you're an expert. And so you can really lock down your data, but yet And then you got a Thena querying. So you can pull that data into SageMaker for machine learning, So the next question I want to ask you is because that first part of the great, great, great description, thank you very much. data format or the database is, you can actually run a query on that data. I've got to ask you now that we're here at reinvent, And I think, uh, you know, I think if customers walk away and think about it as being, What's the coolest thing that you're seeing here is that the serverless innovation, I think the, uh, you know, the continued innovation in terms of, uh, So I think the ECE two instances around the compute is phenomenal. It's a big deal for the future reality. And so I think, you know, And I think it really matters for customers What can you share a little bit of a trajectory without kind of, Well, you know, as you know, we're always talking to customers and, uh, I think we're going to make things better, I think you guys are the under innings of these emerging superclouds. I mean, I think from, you know, the Australia swimming team to, uh, to formula one to NASDAQ, Thanks for coming on the cube. Great to see you. All of the data is the key to the success.
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Teresa Carlson, AWS | AWS re:Invent 2020
>>From around the globe. It's the queue with digital coverage of AWS reinvent 2020 sponsored by Intel, AWS, and our community partners. >>Hello, and welcome back to the cubes coverage of ADFS reinvent 2020 it's virtual this year because of the pandemic we can't be in person normally would do in these interviews face to face, but we're here remote. I'm your host, John furrier. We're the cube virtual and we're here with Teresa Carlson, who is the chief and heads up the public sector business, uh, for AWS and also now has industries, which is a lot of the verticals and just continues to, um, have great leadership and continues to do well in the business. I Theresa great to see you for the eighth consecutive cube interview you've been on every year and we thank you for coming on big year this year. Thanks for coming on. Great to see you. >>Thank you, John. Thank you for having me. It's hard to believe it's eight years already. Wow, go ahead. >>Well, first of all, I want to say congratulations. Um, the first year you will run, you never wavered. You always had a North star. Um, you had the Amazonia and kind of way, um, you told us what you were going to do and you did it. The CIA came on board and the dots just connected. So congratulations this year more than ever, um, during your keynote. And re-invent, even though it was virtual, um, again, you're raising the bar on the theme leadership and making use of the data two major themes this year on your keynote because of the pandemic. And just because of the cloud computing benefits are all kind of coming together. You're helping more people than ever doing a more public service with cloud when it needs it. The most. This has been a big story. Share your, your reaction to that. >>Yeah. Well, John, thank you again for having me in your coverage of reinvent. It's been three weeks of, wow. I mean, three weeks we do one hour a day three, uh, that COVID, you know, we're still, we're still not dead, right? The vaccinations are out. People are starting to, I saw on the television yesterday here in the U S the first nurse that was vaccinated. Uh, but for us, I will tell you the data side of this piece during COVID has been huge. I mean, huge. It has been, you know, our customers have always said data is golden for them, right. Uh, but during COVID, we have actually seen the use of data, just go up like crazy and not just the use of it, but, um, I will say it's multiple data lakes that are used hydrating multiple data lakes and using that data to merge. >>So if you think about economic data and health data and putting those data sets together in a way that they have deeper understanding of what's happening within their community, their state, their, their, uh, their country. So we've seen emerging of data, uh, in a big way. If you think about the vaccinations themselves, uh, John, that wouldn't have been possible to move this fast without the use of scalable compute, processing and analytics in a way like no one has ever seen it. And, uh, it's, it's, it's pretty amazing. And I don't think we'll ever go back. And also I'll just say sharing of that data has changed. Researchers are now much more open to sharing that data air cord 19 a research site that we've done has thousands of researchers on it. Now, hundreds of thousands of views on it with people sharing research about COVID and think about that. I mean, research has always been held tightly, and now we're really starting to see them open up and share that data so that we can move much faster. >>I think doing that public service with the data has always been a killer idea. We talked about national parks being kind of open for the people over the years now, super computing and data. You guys do a great job doing that, but the other area that you're getting a lot of press on and, and rightfully so is an area that I know is close to your heart, as well as our mission, which is getting people trained up on cloud computing. And you've done this for years, but this year more importantly, with all the pressure and all the need, you guys have offered, offering a huge training skills training for 29 million people globally. I saw that on the news, I saw you on doing some TV interviews on this. It's been all over the press has been getting a lot of great buzz. Can you tell me more about what that is? >>Yeah. So part of my, when I picked up bear industry business units also picked up our training and certification organization that is ran by Maureen Lonergan. I know you've had Maureen on your show before too, and then I have education, which is run by Kimma Jarris in the U S and max, uh, Peterson internationally. And we are now we've merged so that we have a model that we can teach and train around the world in a much more scalable way that this announcement was about going into 200 Kemp countries and territories training, 29 million people by 2025 free do free skills training and making that available job through multiple different programs and scaling those. So we'll take the programs we have and we'll scale those app much more rapidly. And then now we'll also look for new programs that we need to run in parallel because that's what we do. >>We have to look around corners. Also make sure that we have the right programs and, you know, I've lived, I've lived, you know, they're all amazing, but near and dear to my heart has always been our AWS educate, which we started, uh, for ages 14 and up to at the university and high school level, to be able to start to bring on those cloud skills. Then we added badging and credentialing onto that. And from there, you can go into the air Academy, which you can actually get certifications as a solution architect. Uh, but we've, we've added so many more, uh, our program restart now, which has been really, which is about training. Those who are jobless or an underserved communities and socioeconomic depressed areas. Uh, and I love that program. I told a story about an individual in Boston who had opened a training center, a gym he's a fitness trainer, and he had to close it, uh, because you know, COVID, and he went through our 12 week. >>We restart training program and now has a job with a company there in Boston. And I just love those kind of stories where you know, that you're putting people to work. And I think for us, there's thousands and thousands of jobs around the world, just in any city, if you, if you search on cloud computing jobs open, I just looked in New York when I was on CNBC. I looked in New York and there are 10,000 cloud jobs just there in New York. And I just did a quick search. So there's always jobs, and we've got to make sure that we're skilling them so they can go now fill those jobs. And that will help us close that gap. Uh, John, which we still have a big one, uh, to get all the jobs filled that are out there. >>That's a great mission. And I got to say, it's super important because one is cloud computing. There's openings for this kind of new, the new paradigm, which is now mainstream and playing out on, in real time, as, as Andy was talking about, but also the global it markets being reshaped by cloud computing. So you have the intersection of those two, which is a new skill. You can't just take it and make a cloud. You've got to bring it together. So it's a great opportunity for someone to come into the industry and level up pretty quickly. You don't have to have the 20 years of experience to do this. It's you can come in instantly level up, have a great job. >>You know, it's the one thing John, I hear all the time around the world before from like when I would go and speak with university chancellors and presidents and just professors, they would say, Hey, you know, AWS, we need you to do the micro-credentialing along the way. And this was pre COVID when they said, we need to get your students want to work while they're in school. Well now more than ever, it's important. And we also, John Luke, just in September, over 800,000 women left the workplace. That is a trend that we do not want and we can not sustain. And so doing, you know, doing programs like this virtually that you can do self paced environments, intensive environments. We want to make, we want to make these programs fit for whatever the individual needs. So it's not just a one size fits all. We want to make sure that the programs that we're providing will fit the needs of the individuals doing the training. And I, I particularly am, uh, I want to push this with their, you know, inclusion and diversity of the individuals that we need to get into the workplace, but it is pretty alarming when you see that many women leaving the workplace, you know, when a choice is being made right now, we're seeing women take the brunt of that. And we want to make sure that they have the opportunity to work virtually train themselves and get those new jobs that are out in tech. >>Well, that's one of the questions I had for you. I'll just jump to that. Now I'll get back to some of the other ones, but the customers that pivot to remote work and learning, uh, it's changing. And, you know, I was, um, riffing on an interview. Um, I think it was with one of your public sector customers, the future of work. And if you just think about the word work workforce, workplace workload work flows, the notion of work is now impacted. And you mentioned the diversity piece. This is an opportunity. So how should people think about this, uh, relearning? So we don't lose people and we actually get a net positive inbound migration to the workforce. >>You know, the flexibility I had, I did a fireside chat with Andrew Nooney. Um, he was the former CEO of PepsiCo and chairman, and is now on our Amazon board, uh, for re-invent. And she talked about, you know, being your authentic self, uh, curiosity, but one of her big points is women in the workplace. Uh, and she's gonna publish a new book soon, and it's going to be really focused on kind of equity policy, uh, areas of need that we have to focus on to make sure that we have at women being able to tackle both the home issues and being able to work and taking advantage of that plus 50%. And I would say the virtual opportunity is really fantastic, especially for, um, all levels of socioeconomic individuals, because you can work part-time full-time, you can work virtually. And I do believe while we all want to get back into the workplace. >>I think for me, I'm a social animal. I'd love to be there sitting beside you, John, you know, I think for a lot of us, we are, we kind of yearn to be back in the office, but there's also a lot that working from home, um, is, is much more achievable for them, right? Especially with childcare if school day, if it's a short day, because the schools and allowing flexibility with work is going to be really important and COVID has taught us that that is possible. My team did not miss a beat during COVID. I tell ya, it's like unbelievable. Our business, uh, has, has really kinda been on fire because public sector. And if you look at the other industries, I've picked up financial services, uh, energy and telecommunications and training and certification. These are all that had to keep going. Uh, governments were moving faster than ever. >>So our team was really busy. Um, I've had individuals asked me, well, how did you manage the downtowns? Like we didn't have any downtime. Like literally day one, we were like 24 seven and the teams were working with it pretty much every government around the world because COVID moved so quickly and all virtually. And I will have to say, John, I was really skeptical in the beginning about how is this? How, how are we going to do this? Um, but the teams really, we figured out how to operate. You know, you had to, it's a new muscle. You kind of have to build that virtual work muscle and figure out how you manage your day, how you fit things in. And then there's the point that people think you're always available because you are at home, right? So you can never, that you can't possibly not be available because you know, you're, you are sitting at home. And then there's the many times where people's cats walk across and kind of with their tail on their face. And that dog child were at REMS in with the diaper. And you know, it's all, you, you have to have grace and humor about all this. Sometimes T like you can't take everything so seriously. And perhaps we've learned that, um, work and life can blend a little bit more, right? That you can, you can have that when a lot of people, when they talk about work-life balance, now we have work-life harmony. >>You know, you and I have talked about this before. If you can tap whoever taps, the diversity of talent will always let me win the game and not just, um, diversity in terms of gender or background role. I mean, if you can tap the virtual space, you're a winner because there's talent out there that can be aggregated in, and there's no stigma associated with anything. So, you know, this is, I think Andy kinda, uh, expressed that to me. And, and he heard it in his keynote where he said, Hey, people are a square, but you can get more participation. I think that is a real positive, um, upside. And I love the perspective of this new muscle. I totally agree. You need to, you need to have that >>Square. I mean, we've, we've actually chatted. I don't know if we'll ever go back to having big rooms with people in it, because you have a voice, you have a face. And I do believe, especially for women, uh, John, who can not always speak up, it's an opportunity for them to have their own space. They ha they can have their own voice. All individuals cause centers. They have great ideas, but they don't always value them. So having, you know, when you, each person has their own square, you can actually kind of see, well, who's, who's has an opinion. Who's spoken up. Who, who do I want to call on here and ask them if they have an opinion? So I like the idea of everybody having their own space when you're having a meeting. If you have to be virtual, because you get lost in translation, especially if you have that large leader in the room and everybody else's around them, then sometimes they only kind of adhere to their voice. This is an opportunity for others to really have that pool. >>I was just, I saw a joke on Twitter from a friend that said, Hey, I run all the meetings now because I can mute people. So if someone starts talking, you're muted bye-bye. So again, this is a whole new muscle great stuff. Well, since you've, since you brought up your role, I know you have a new expanded role. Could you take a minute to explain what that is? Because I'm still not clear. I know you've been doing an amazing job. I've written about, uh, your initial successes, and now you continue to do well with public sector and believe me, I've exploding. I see it. We're reporting on it. Public service is changing with digital transformation, but these other things, what are you working on? What are the new areas? Yeah, so I >>Just passed my 10th year. I'm starting my 11th year and it's been like amazing building this public sector business. I, I, and our government customers. Wow. The innovation and education during COVID has been pretty off the charts, which I don't think I'll slow down. And then a few months ago I was asked to take on our, uh, our training and certification org and our evangelist in solution architecture org, along with the industry business units of, uh, finance, telecommunications, and energy. And then, uh, John, if you remembering June, I announced our aerospace and satellite industry business unit. So, uh, these are the ones that we have right now are very regulated. A lot of them are, you know, very closely aligned to regulated industry. Um, you know, there could be others that are not as regulated, but the ones right now, if you think about aerospace, satellite, financial services, telecommunications in, in, in energy. >>So they, for me, um, they're very, it can tell a lot of the work I've been doing in building public sector, because when I go into a country today, when my teams go in, we generally always have to work with these groups. So if you think about telecommunications, we have to go in and make sure that we're working on our networking, our connectivity, and we negotiate and work with those telco providers. Same with the energy companies, both large ones and small ones. We go in and we work to build a power purchasing agreements, you know, solar power, uh, renewable energy to power our data centers and make sure that we're giving back to the grid. So we have that partnership. And then in the financial sector, I've had our, uh, I've had all of our regulators anyway, like FINRA fed reserve. Um, I R S treasury. >>So I've already, I've always had all the regulators. So now working with the, uh, you know, the additional, the banking, the investment sector, capital markets, it's very, it's, it seems so natural if that makes sense. And now diving into the upstream and downstream stream of supply chain for both that energy and telco and what a fantastic time now for telcos with 5g. I mean, I've been saying for two or three years that I thought this would be a huge opportunity for telecommunications companies to actually look for new, uh, work streams for their customers. And I mean, edge, you know, now our connect or call centers that they can do and take advantage of that. So I'm actually really excited. Uh, John seeing seven of new opportunities and, you know, renewable the new energy, uh, startups that are out there, the things I'm seeing, power, solar, nuclear, um, and then seeing a lot of the larger energy companies take on these projects. It's a lot of fun. And, um, I'm very excited now to continue to meet those customers. I got to meet a lot during re-invent. I love their energy. Yeah. I love kind of learning about what they're looking to solve. And, and I'm also just looking forward to helping them, um, with the connections that we've already been doing in government. I think it's a really nice combination of working together. Now. >>I, I see it as, um, what you've done with public sector was take a partnership approach to an old standing industry, changed them quickly, get the transformation, build the relationships, get the successes and establish that transformation and this needed versus the organically developing, you know, stuff. That's going to be the cloud startups and whatnot. Those are going to use Amazon, but you're a transformational leader. >>John, if I could just save for a minute, if you think about re-invention, you're at re-invent and a lot of these are going through massive reinvention, uh, you know, again, 5g with telco renewables, uh, with energy and then financial services where everything is kind of moving to an online model and digital model with different types of currencies that they have to deal with. It's, it's really perfect for cloud and what we offer. So I think the opportunity, um, to dive in and really partner with these industries and aerospace and Salado. Oh my gosh. It's just, I have to say, I really do believe cloud computing is, um, the perfect kind of step forward with all these industries for reinvention and innovation, which they're all moving towards. >>Well, Theresa, you're a re-invention leader. Uh, we've covered it. And now we've got all new territory for you to work on. Um, bring your playbook, you know, people-centric partner results are charging Theresa, thank you for your time. Great to have you on. Great to see you. Wish you, we were in person in real life again soon. Thank you for coming on. >>Yeah, John, thank you. Happy holidays. I look forward to seeing you next year. >>Okay. This is the cubes coverage of AWS reinvented. We have Teresa Carlson, she heads up the public sector. She's the chief of the whole public sector, and now taking on other industries to bring that playbook, the reinvention to the industries, really a big part of the Amazon web services, vision and cultural change. That's going on with the pandemic reach rechanging and reformatting and refactoring industries. That's what's going on in the big picture and a lot of gay tech under the hood. I'm John for your host. Thanks for watching.
SUMMARY :
It's the queue with digital coverage of I Theresa great to see you for the eighth It's hard to believe it's eight years already. Um, the first year you will run, you never wavered. I will tell you the data side of this piece during COVID has been huge. So if you think about economic data and health data and putting those data sets together I saw that on the news, I saw you on doing some TV interviews on this. And we are now we've merged so that we have a model that we can teach and he had to close it, uh, because you know, COVID, and he went And I just love those kind of stories where you know, that you're putting people to work. And I got to say, it's super important because one is cloud computing. And so doing, you know, doing programs like this virtually that you can And if you just think about the word work workforce, you know, being your authentic self, uh, curiosity, but one of her big points And if you look at the other industries, I've picked up financial services, uh, energy and telecommunications And you know, it's all, you, you have to have grace and humor about all this. I mean, if you can tap the virtual space, you're a winner because there's talent out there that can be aggregated So having, you know, when you, each person has their own square, you can actually kind of see, I know you have a new expanded role. A lot of them are, you know, very closely aligned to regulated industry. to build a power purchasing agreements, you know, solar power, uh, you know, the additional, the banking, the investment sector, capital markets, and this needed versus the organically developing, you know, stuff. John, if I could just save for a minute, if you think about re-invention, you're at re-invent and a lot And now we've got all new territory for you to I look forward to seeing you next year. the reinvention to the industries, really a big part of the Amazon web services,
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