>>Live from Barcelona, Spain. It's the Cube covering Cisco Live 2020 right to you by Cisco and its ecosystem partners. >>Welcome back, everyone to the Cube's live coverage Day four of four days of wall to wall action here in Barcelona, Spain, for Cisco Live. 2020. I'm John Furrier with my co host Dave Volante, with a very special guest here to wrap up Cisco Live. The president of Europe, Middle East Africa and Russia. Francisco Wendy Mars Cube Alumni. Great to see you. Thanks for coming on to. I kind of put a book into the show here. Thanks for joining us. >>It's absolutely great to be here. Thank you. >>So what a transformation. As Cisco's business model of continues to evolve, we've been saying brick by brick, we still think big move coming. I think there's more action. I can sense the walls talking to us like Cisco live in the US and more technical announcement. In the next 24 months, you can see you can see where it's going. It's cloud, it's APS. It's policy based program ability. It's really a whole another business model shift for you and your customers. Technology shift in the business model shift. So I want to get your perspective this year. Opening. Keynote. Oh, you let it off Talking about the philosophy of the business model, but also the first presenter was not a networking guy. It was an application person. App dynamics. Yep, this is a shift. What's going on with Cisco? What's happening? What's the story? >>You know, if if you look for all of the work that we're doing is is really driven by what we see from requirements from our customers to change, that's happening in the market and it is all around. You know, if you think digital transformation is the driver organizations now are incredibly interested in, how do they capture that opportunity? How do they use technology to help them? But, you know, if you look at it, really, there's the three items that are so important it's the business model evolution. It's actually the business operations for for organizations. Plus, there people, they're people in the communities within that those three things working together. And if you look at it with, it's so exciting with application dynamics there because if you look for us within Cisco, that linkage off the application layer through into the infrastructure into the network. And bringing that linkage together is the most powerful thing because that's the insights and the value our customers are looking for. >>You know, we've been talking about the the innovation sandwich, you know, you got data in the middle and you've got technology and applications underneath. That's kind of what's going on here, but I'm glad you brought up the part about business model. This is operations and people in communities. During your keynote, you had a slide that laid out three kind of pillars. Yes, people in communities, business model and business operations. There was no 800 series in there. There was no product discussions. This is fundamentally the big shift that business models are changing. I tweeted provocatively, the killer wrap in digital business model. Because you think about it. The applications are the business. What's running under the covers is the technology, but it's all shifting and changing, so every single vertical every single business is impacted by. This is not like a certain secular thing in the industry. This is a real change. Can you describe how those three things are operating with that can >>sure. I think if you look from, you know, so thinking through those three areas. If you look at the actual business model itself, our business models is organizations are fundamentally changing and they're changing towards as consumers. We are all much more specific about what we want. We have incredible choice in the market. We are more informed than ever before. But also we are interested in the values of the organizations that we're getting the capability from us as well as the products and the services that naturally we're looking to gain. So if you look in that business model itself, this is about, you know, organizations making sure they stay ahead from a competitive standpoint about the innovation of portfolio that they're able to bring, but also that they have a strong, strong focus around the experience, that they're customer gains from an application, a touch standpoint that all comes through those different channels, which is at the end of the day, the application. Then if you look as to how do you deliver that capability through the systems, the tools, the processes? As we all evolve, our businesses have to change the dynamic within your organization to cope with that. And then, of course, in driving any transformation, the critical success factor is your people and your culture. You need your teams with you. The way teams operate now is incredibly different. It's no longer command and control. It's agile capability coming together. You need that to deliver on any transformation. Never, never mind. Let it be smooth, you know, in the execution they're all three together. >>But what I like about that model and I have to say, this is, you know, 10 years of doing the Cube, you see that marketing in the vendor community often leads what actually happens. Not surprising as we entered the last decade, there's a lot of talk about Cloud. Well, it kind of was a good predictor. We heard a lot about digital transformation. A lot of people roll their eyes and think it's a buzzword, but we really are. I feel like exiting this cloud era into the digital era. It feels, really, and there are companies that get it and are leaning in. There are others that maybe you're complacent. I'm wondering what you're seeing in Europe just in terms of everybody talks digital, every CEO wants to get it right. But there is complacency. Their financial services said Well, I'm doing pretty well, not on my watch. Others say, Hey, we want to be the disruptors and not get disrupted. What are you seeing in the region? In terms of that sentiment, >>I would say across the region, you know, there will always be verticals and industries that slightly more advanced than others. But I would say that the bulk of conversations that I'm engaged in independence of the industry or the country in which we're having that conversation in there is a acceptance off transfer. Digital transformation is here. It is affecting my business. I if I don't disrupt, I myself will be disrupted and we challenged Help me. So I You know, I'm not disputing the end state and the guidance and support soon drive the transition and risk mitigated manner, and they're looking for help in that there's actually pressure in the board room now around a what are we doing within within organizations within the enterprise service, right of the public sector, any type of style of company. There's that pressure point in the board room of Come on, we need to move it speed. >>Now the other thing about your model is technology plays a role and contribute. It's not the be all end. All that plays a role in each of those the business model of business operations developing and nurturing communities. Can you add more specifics? What role do you see technology in terms of advancing those three years? >>So I think, you know, if you look at it, technology is fundamental to all of those fears in regard. Teoh Theo innovation that differentiation technology could bring the key challenges. One being able to apply it in a manner where you can really see differentiation of value within the business. So and then the customer's organization. Otherwise, it's technology for the sake of technology. So we see very much a movement now to this conversation of talk about the use case, the use cases, the way by which that innovation could be used to deliver value to the organization on also different ways by which a company will work. Look at the collaboration Kate Capability that we announced earlier this week of helping to bring to life that agility. Look at the the APP D discussion of helping the link the layer of the application into the infrastructure of the network to get to root, cause identification quickly and to understand where you may have a problem before you actually arises and causes downtime many, many ways. >>I think the agility message has always been a technical conversation. Agile methodology, technology, softer development, No problem check. That's 10 years ago. But business agility is moving from a buzz word to reality. Exactly. That's what you're kind of getting. >>Their teams have. Teams operate, how they work and being able to be quick, efficient, stand up, stand down and operate in that way. >>You know, we were kind of thinking out loud on the Cube and just riffing with Fabio Gori on your team on Cisco's team about clarification with you, Gene Kim around kind of real time. What was interesting is we're like, Okay, it's been 13 years since the iPhone, and so 13 years of mobile in your territory in Europe, Middle East Africa mobility has been around before the iPhone, so more advanced data privacy much more advanced in your region. So you you you have a region that's pretty much I think, the tell signs for what's going on North American around the world. And so you think about that. You say Okay, how is value created? How the economics changing this is really the conversation about the business model is okay. If the value activities are shifting and being more agile and the economics are changing with SAS, if someone's not on this bandwagon is not an end state discussion, very. It's done Deal. >>Yeah, it's But I think also there were some other conversation which, which are very prevalent here, is in the region so around trust around privacy law, understanding compliance. If you look at data where data resides, portability of that data GDP our came from Europe has pushed out on those conversations will continue as we go over time. And if I also look at, you know, the dialogue that you saw, you know, within World Economic Forum around sustainability that is becoming a key discussion now within government here in Spain, you know, from a climate standpoint and many other areas >>as well. David, I've been riffing around this whole where the innovation is coming from. It's coming from your region, not so much the us US. We've got some great innovations. But look at Blockchain. Us is like, don't touch it pretty progressive outside United States. A little dangerous to, But that's where innovation is coming from, and this is really the key that we're focused on. I want to get your thoughts on. How do you see it going? Next level? The next level. Next. Gen Business model. What's your What's your vision? >>So I think there'll be lots of things if we look at things like it with the introduction. Introduction of artificial intelligence, Robotics capability five g of course, you know, on the horizon we have Mobile World Congress here in Barcelona a few weeks time. And if you talked about with the iPhone, the smartphone, of course, when four g was introduced, no one knew what the use case where that would be. It was the smartphone, which wasn't around at that time. So with five G and the capability there, that will bring again yet more change to the business model for different organizations and capability and what we can bring to market >>the way we think about AI privacy data ownership becomes more important. Some of the things you were talking about before. It's interesting what you're saying. John and Wendy, the GDP are set this standard and and you're seeing in the US they're stovepipes for that standard California is gonna do want every state is gonna have a difference, and that's going to slow things down. It's going to slow down progress. Do you see sort of an extension of GDP, our like framework of being adopted across the region, potentially accelerating some of these sticky issues and public policy issues that can actually move the market forward? >>I think I think that will because I think there'll be more and more if you look at this is terminology of data. Is the new oil What do you do with data? How do you actually get value from that data? Make intelligent business decisions around that? So, yeah, that's critical. But yet if you look for all of ours, we are extremely passionate about where's our data used again? Back to trust and privacy. You need compliance, you need regulation. And I think this is just the beginning off how we will see that >>evolving. You know, when you get your thoughts. David, I've been riffing for 10 years around the death of storage. Long live storage. But data needs to be stored somewhere. Networking is the same kind of conversation just doesn't go away. In fact, there's more pressure now to get the smartphone. That was 13 years ago, before that. Mobility, data and Video. Now super important driver. That's putting more pressure on you guys. And so hey, we did well, networking. So it's kind of like Moore's Law. More networking, more networking. So video and data are now big your thoughts on video and data video. >>But if you look out the Internet of the future, you know what? So if you look for all of us now, we are also demanding as individuals around capability and access of. That's an Internet of the future. The next phase. We want even more so they'll be more more requirement for speed availability, that reliability of service, the way by which we engage in we communicate. There's some fundamentals there, so continuing to grow, which is which is so, so exciting force. >>So you talk about digital transformation that's obviously in the mind of C level executives. I got to believe security is up. There is a topic one other. What's the conversation like in the corner office when you go visit your customers? >>So I think there's a There's a huge excitement around the opportunity, realizing the value of the of the opportunity on. You know, if you look at top of mind conversations around security around, making sure that you can make taint, maintain that fantastic customer experience because if you don't the customer go elsewhere, How do you do that? How do you enrich at all times and also looking at market? Jason sees, you know, as you go in a new tour at senior levels, within, within organizations independent of the industry in which they're in. They're a huge amount of commonalities that we see across those of consistent problems by which organizations are trying to solve. And actually, one of the big questions is what's the pace of change that I should operate us on? When is it too fast? And one is one of my too slow and trying to balance that is exciting but also a challenge for a company. >>So you feel like sentiment. There's still strong, even though we're 10 years into this, this bull market you get Brexit, China tensions with US US elections. But but generally you see sentiment still pretty strong demand. >>So I would say that the the the excitement around technology, the opportunity that is there around technology in its broader sense is greater than ever before. And I think it's on all of us to be able to help organizations to understand how they can consume and see value from us. But it's a fantastic times, >>gets economic indicators way. So >>I know you >>have to be careful, >>but really, the real I think I'm trying to get to is is the mindset of the CEO. The corner office right now is it is that we're gonna we're gonna grow short term by cutting or do we going to be aggressive and go after this incremental opportunity? And it's probably both. You see a lot of automation in cars >>both, and I think if you look fundamentally for organizations, it's it's the three things helped me to make money, how to save money, keep me out of trouble. So those are the pivots they all operate with on, you know, depending on where an organization is in its journey, whether they're start up there in the middle, the more mature and some of the different dynamics and the markets in which they operate in a well, there's all different variables, you know? So it's it's it's mixed. >>Wendy, thanks so much to spend the time to come on. The Cube really appreciate great keynote folks watching. If you haven't seen the keynote opening section, that's good. Second, the business model. I think it's really right on. I think that's gonna be a conversation will continue. So thanks for sharing that before we look. Before we leave, I want to just ask a question around, What? What's going on for you here in Barcelona? As the show winds down, you had all your activities. Take us in the day in the life of what you do. Customer meetings. What were some of those conversations? Take us inside inside. What? What goes on for you here? >>I tell you, it's been an amazing It's been amazing few days, So it's a combination of customer conversations around some of the themes We just talked about conversations with partners. There's investor companies that we invest in a Cisco that I've been spending some time with on also spending time with the teams as well. The definite zone, you know, is amazing. We have this afternoon the closing session where we got a fantastic, um, external guests who's coming in is going to be really exciting as well. And then, of course, the party tonight and will be announcing the next location, which I'm not going to reveal now. Later on today, >>we kind of figured it out because that's our job is to break news, but we're not gonna break it for you to have that. Hey, thank you so much for coming on. Really appreciate. When any market in Europe, Middle East Africa and Russia for Cisco she's got her hand on the pulse and the future is the business model. That's what's going on. Fundamentally radical change across the board in all areas. This is the Cube, bringing you all the action here in Barcelona. Thanks for watching. >>Yeah, yeah,

(techno music) >> Live from Barcelona, Spain it's theCUBE. Covering Cisco Live! Europe. Brought to you by Cisco and it's ecosystem partners. >> Hello everyone, welcome back to theCUBE's live coverage in Barcelona for Cisco Live! 2019. I'm John Furrier co-host of theCUBE with Dave Vellante. Our next guest is Wendy Mars. She is the president of Cisco EMEAR. Europe, Middle East, and Africa and Russia. Welcome to theCUBE. >> Thank you. >> Thanks for joining us. >> Great to be here. >> One of the themes this year certainly is Cloud. Data is starting to come together. The other backdrop is besides security and all the things going on with data, is the global landscape. So Cisco, obviously North America everyone knows what's going on over there at Cisco Live!. What's happening in Europe? Obviously GDPR has been hot in the past year. What's new, what's the scene like here? >> You know I think that certainly the scene is one of huge excitement. You know, from our customers across the whole region of Europe, Middle East, Africa, Russia. It's an incredibly diverse region. But you know if you look at the different countries, the different markets, one thing that absolutely is a constant theme that we hear is the desire and the appetite to gain the benefit from transformation. You know, in the digital transformation and what that value can be. And realizing that. If we look for ours, you know, within Cisco and the positioning around and realizing the secure, intelligent platform is absolutely resonating. Things like Multi-Cloud and realizing that. Reinventing the network. The security challenge in dealing with that. And how you address it with the multi-domain architecture approach. Our customers are really engaged in the conversation, want to learn more. Most importantly, want help with the how. Show me how to do it. >> You guys must be leading the conversation within Cisco. Obviously your team in Europe, Middle East, and Africa and Russia because the complexity around compliance and data has been front and center now for 24 months. >> Yes. >> Now hitting mainstream global landscape. >> Yup. >> This is really impacting the architecture. I mean, look at the, how intent based networking is developing. Policy based fill in the blank. To connecting to multiple clouds. >> Yup. >> So, kind of complex, a whole new architecture, re-imagining networking. How are you guys seeing the trends now? Is it still at the tipping point? Is it still early? What's your assessment of the role of data as it gets more complex, more compliant driven? >> I think that it certainly, if you look for organizations, the power of being able to understand and the importance of your data, where it resides. Being able to demonstrate that. Having the integrity and the quality of that data is extremely important as well. There's a heightened awareness in the market and for organizations. Global organizations who conduct business in EMEAR. You know, of course and we are one of those as well. A knowledge and understanding and appreciation of compliance and regulation. It's only going to become more intense, you know, as we go forward. For organizations to really have robust and rigorous processes around all of that. Technology can be an enabler in the process as well. >> What are the unique aspects, Wendy, in the region? You obviously have visibility on what goes on in North America. What's different in Europe? Especially in the context of Cloud, Multi-Cloud, obviously GDPR, although it's a framework now for everybody. >> Yup. >> Around the world. But what's unique? In the region. >> So I think the uniqueness is, you know, if you look from a Multi-Cloud standpoint for example where organizations are, have been I would say, depending on some of the countries and markets, a little bit more hesitant around a movement to Cloud. Now there is a movement but it's more one of, well what is appropriate for me and how do I ensure I can embrace Multi-Cloud in a way that makes sense for my business? So rather than a full move to public there's been a selected. Based on application and workload environments. Also understanding the security. Back to compliance. And also the regulation. Impacts of some of those movements as well. Of course that depends upon the vertical or the industry in which those organizations are operating. For those who are highly regulated like healthcare, the pharmaceutical sector there's a deep inspect that goes on there as well. I think there's a further requirement for due diligence around some of those topics as well. >> Well, you know, the Snowden backlash had some paranoia for sure with... Everybody said it's going to go to two or three clouds and that's clearly not been the case. >> Yup. >> You have, you know, many dozens and hundreds of service providers that are specialists, obviously, in the region. So, we heard today about, really, an end to end architecture. >> Mmm-hmm. >> Which is a bold and ambitious vision. You have a technical background as well. I wonder if you could just describe sort of how that's all going to to transpire. How do you take the customers on their journey? What are they asking you for help with? Where do you see it going? >> Yeah, so if you look at, you know, from David this morning. David Geckeler and what he talked about. Really for those different domains there are competencies, you know, a few things. There's the data center, there is the edge, there was the security world, the collaboration world. The reality of it is though, that as an enterprise or any organization indeed consumes those things. They want to be able to work across all of those areas. They want the innovation to work in a seamless manner. Because at the end of the day the problem to solve to is simplify for me. I need to automate, reduce complexity. I want to roll out and deploy policy. In a consistent and cohesive way. In order to make that happen you have to have these environments able to talk to each other. More importantly push that policy in a cohesive manner across these environments. For ours it's a journey. It's not something you can do overnight. You have to work within your engineering teams and your ecosystem in order to bring that to life. Do it in a way where the customer can consume it. >> I think you really nailed what we see in the trend as well. This cross domain component. With API's now, which are open, are pushing data around. >> Yup. >> You're moving data from point A to point B. Sounds like networking to me. Policy is important. >> Yup. >> But the configuration, the deployment which used to be hard is now being automated. So the question I have for you, we're here in the DevNet zone, I mean it's packed, people are learning about programming. What is the impact of all this to developers who are trying to build apps and your ecosystem? Because there's got to be an opportunity there. Some might go the way of the old guard and kind of fade away. Some new kinds of providers might rise up. >> Yeah, you know there's huge opportunity here and I think it's opportunity around the requirement for new skills, new competencies. Also around new capability to bring this to life. Because if you look from a development standpoint, if you look at how you realize value with organizations and where does the money flow between some of these environments is interesting. The ecosystem itself, for Cisco, what I believe makes this even more powerful is bringing to life for them and accelerating with the ecosystem. At the end of the day the customer will buy an ecosystem style environment. For us to be able to work with all of those parties as we have over many years. There will be new players, the ISV community, the developer community that we work with, that will be really powerful for us as we move. >> So you see the ecosystem growing significantly? Ecosystem growing? >> Absolutely, absolutely. >> What are some examples... >> I mean just look at here, look at all the organizations that are here. >> Well I think the development trends clearly intersecting with networking as it's more programmable. Right? >> Yup. >> That's the big takeaway for us. You can program the network, you have infrastructure as code. That's the DevOps promise. >> Yup. >> That's now here. The question we're looking at is, okay, what's going to be the impact to value creation? If I'm a customer, what does it mean to me? As we look at that I tend to think about the Cisco original business model. Enabling technology. How would you answer that question of what's being enabled today? What's the big ah-ha for customers? What are you guys enabling for your partners and your tech? >> Yeah, so I think a big part of it is we see now a lot of the conversation is around what is use case. It's not just a, I've got some cool stuff, show me the cool stuff that works, it's how do I apply that into my environment to derive value? And that value may be around efficiency. It may be around provisioning in a more rapid manner. Automating in a more realized manner. Lots of different instances where organizations are going to see the benefit associated with that but also it allows them to free up time of their people and their teams to move into newer areas as well. As they move their own business models. It's a massive transition that's happening in the industry overall. It's not just, we're not just changing for the sake of change, we're changing because the market is asking us to do that. >> So customers have to make bets on who their Multi-Cloud provider is going to be. >> Yup. >> Obviously Cisco is coming at that from a position of networking strength. Which is a good place to come from. There are other, there are alternatives. >> Sure. >> Cause it's a big market. >> Yup. >> And it's strategic. What gives you confidence that Cisco is the right solution? What are you telling your customers in that regard? >> If I look at the, what gives me confidence is the fact that we have an openness. If you look from an API standpoint, a developer's standpoint, we've always operated in a mode of an openness so that you have an environment where anyone can write to. That's, people want that, it's incredibly important. So not having a proprietary stance is very powerful. I think also being able to work with a ecosystem that's there, where you have a dependency on others and you meet in the channel on certain solutions and innovations as well. So you empower a greater community to start to drive that acceleration with you as well. If I have a look at the, we talk about reinventing the network. It's happening, it's happening now. You see us doing it and just how important the network is. More than ever before in this transition. Around a number of areas with security, with policy. We see it come to life now. >> Well the old saying the network is the computer. Well duh. (laughter) Cisco is the network. >> Yup. >> I got to ask you about Brexit. As somebody who's based in the UK. >> Yup. Thoughts on effects that that has. Obviously Cisco, a global company but your perspectives on Brexit. >> Yeah, so if I look for a, you know, as someone who lives in the UK, you know, clearly we hear about Brexit a lot. As you do in your country as well. I would say for as we are very, Cisco is a global company, we're very familiar with working with these types of instances and situations. The UK remains for us an incredibly important market and will continue to be. We'll continue to invest from a capabilities and a skills standpoint. I think just for us now, working with our teams there and making sure that there's, we minimize any impacts based on scenarios. To our customers and our partners. And think it through. >> Rules change, you'll adapt. >> Yeah. >> I got to ask you about R, the Russia piece. >> Uh-huh. >> Russia's GDP is about the size of Spain if I'm correct. Interesting that you carve that out as distinct opportunity. How's the business going there? Maybe some comments around Russia. >> Sure. I can't talk directly about business performances, we're in quiet period. I guess we call it out specifically because it is not part of Europe, Middle East or Africa. But is a very important part of our region of EMEAR. If I look forwards of, you know, we believe that there's significant opportunity for us. In that market we have a fantastic team that work closely where, there again with our customers and partners. We believe there's absolutely the opportunity there for us at Cisco in that market. >> Do you have a development team there as well or, or? >> We have capability there that works locally with all of our teams and, you know, engineering competence, sales teams, etc. as well. Yeah. >> Some good math teached there in Russia. >> Wendy, how are you guys organized in your territory? How do you guys maintain close to the customer in the countries? Is it a country strategy? How, just for the people who don't know your business? >> Yeah, it is a country strategy. We have about 123 countries within EMEAR. We have teams that live and operate in all of those countries. That stay very close to us from a regional perspective. So we're one team, you know, that really drives that scale. I have a fantastic opportunity to go and visit those teams. And spend a lot of time on the road. I enjoy it and they do too, you know. >> Is there anything that you could talk to your customers that are watching here or anyone interested. As you guys have transformed as a company, certainly if you look at what Cisco's done over the past few years. A complete transformation, building on your base. You've been through it, you've been agile and getting nimble. >> Yup. >> Being more use case driven, etc., etc. What have you learned? What's your learnings? What would you pay it forward in terms of advice? >> Yeah, if I look at it we're not through, we're still, you know, we're still on the journey. I think a big part of it is accepting and acknowledging a need for change is really important. A big part of this change is culture. If I look forwards within Cisco and the culture of our teams, our people. Having an attitude and a style of a desire, a curiosity. And a willingness for change is really, really important. As we talk about the transformation topic, you need both. Technology is incredibly important and powerful but you need a spirit and a culture in your people and your teams to want to drive that change with you. >> You need that culture DNA, it starts at the top. Well thank you for taking the time. >> A pleasure. >> We look forward to following your progress as we take our CUBE global the next couple years. Looking forward to keeping an eye on what you guys are doing. Thanks for joining us. >> Thank you. Great to see you. >> With theCUBE here live in Barcelona for Cisco Live! 2019. We'll be back with more after this short break. (techno music) (silence)

>> Live from Barcelona, Spain. It's the cue covering Sisqo, Live Europe, Brought to you by Cisco and its ecosystem partners. >> All right, welcome back to the Cubes. Live coverage in Barcelona for Sisqo Live twenty nineteen. John for Rico's Cube with David Lantz. Our next guest is Wendy Marches, the President of Cisco, E. M. R. Europe, Middle East in Africa and Russia. Welcome to the Cube. >> Thank you. >> Thanks for joining us. >> Great to be here. >> So one of the things themes this year certainly is cloud data center coming together. But the other backdrop is besides security and all of the things going on with data is the global landscape. So Cisco, see, North American Windows were going on their school live? What's happening in Europe? Actually, GPR has been hot in the past year. What's new? What's the scene like here? >> You know, I think that certainly the scene is one of huge excitement, you know, from our customers across the whole region of Europe, Middle East, Africa, Russia. It's an incredibly diverse region. But you know, if you look at the different countries, the different markets one thing that absolutely is a constant theme that we hear is the desire and the appetite to gain the benefit from transformation. You know, in the digital transformation and what that value can be and realizing that. And if we look for ours, you know within within Cisco and the positioning around realizing the secure intelligent platform is absolutely resonating, you know, so things like multi cloud and realizing that reinventing the network, the security challenge and dealing with that, how you address it with the multi domain architecture approach so our customers are really engaged in the conversation, want to learn more, but most importantly, want help with how. Show me how to do it. >> You guys must be leading the conversation within Cisco as your team in Europe, Miller's nephew in Russia. Because the complexity around compliance and data has been front and center Now for twenty four months now hitting mainstream global landscape, this >> is really >> impacting the architecture. We look at the how intent based NETWORKINGS developing policy based fill in the blank two. Connecting to multiple clouds so kind of complex. A whole new architecture. Reimagining networking. How are you guys seeing them? Trends now is it's still at the tipping point is it's still early. What's your? What's your assessment of the role of data as it gets more complex, more compliant, driven? >> So I think that it's certainly if you look for organizations, the power of being able to understand the importance of your data where it resides, being able to demonstrate that having the integrity and the quality of that data is extremely important as well. So there's a heightened awareness in the market for organizations, global organizations who conduct business in a mere, you know, of course, and we are one of those as well. So a knowledge and understanding and appreciation ofthe compliance regulation. It's only going to become Mohr intense, you know, as we go for. So for organizations to really have robust and rigorous processes around, all of that on technology could be an enabler in the process as well. What >> are the >> unique aspects? Wendy Inn in the region, you obviously have visibility. And on what goes on in North America, what's different in Europe, especially in the context of cloud multi cloud? Obviously GPR, although it's a framework now for for for everybody get on the world. But what's unique in the region? >> So I think the uniqueness is, you know, if you look from a multi cloud standpoint, for example, where you know organizations are, have been, I would say depending on some of the countries and markets a little bit more hesitant around a movement to cloud. And now there is a movement. But it's more one of, well, what is appropriate for me. And how do I ensure I can embrace multi cloud in a way that makes sense for my business. So, rather than a full move to public, there has been a selected, you know, based on application of workload environments and also understanding the security, back to compliance. And also the regulation impacts have some of those movements as well. And of course, that depends upon the vertical or the industry in which those organizations are operating. So for those who are highly regulated, like health care, you're the pharmaceutical sector. There's a deep inspect that goes on there as well, so I think there's a further requirement for due diligence around some of those topics as well. >> Well, in the you know, the Snowden backlash had some paranoia for sure, with everybody saw going to go to two or three clouds. And that's clearly not been the case. Yeah, you have no many dozens and hundreds of service providers that air that air specialists obviously in the region. So we heard today about a million end to end architecture, which is a a bold and ambitious vision. You have a technical background as well. I wonder if you could just describe sort of how that's all going toe transpire. How do you take the customers on their journey? What are they asking you for help with? And where do you see it going? >> Yeah. So if you look at, you know from David this morning, David, get clear on what he talks about. So really, you know, for those different domains, there are competencies, you know, if you think so. There's the data center. There is the edge. There was security world, the collaboration world. So the reality of it is, though, that as a cousin, enterprise or any organization indeed consumes those things. They want to be able to work across all of those areas. And they want the innovation to work in a seamless manner. Is that the end of the day? The problem to solve. To simplify for me, Anita automate reduced complexity. I wanna roll and deploy policy and a consistent in cohesive way. So in order to make that happen, you have to have these environments able to talk to each other, but more importantly, pushed that policy in a cohesive manor across these environments. So for us, it's a journey, eh? So it's not something you could do over Nice. You have to work within your engineering teams and your ecosystem in order to bring that to life and do it in a way where the custom consider could consume it. >> I think you really nailed that. We see in the trend as well. This cross domain component with AP Eyes now but you're open are pushing data around you, moving data from point A to Point B. Sounds like networking. To me, policy is important, but the configuration the deployment, which used to be hard, is now being automated. So the question I have for you here in the definite zone means packed People are learning about programming. >> What is the >> impact of all this to developers were trying to build APS and your ecosystem. There's gotta be an opportunity there some Mike go the way of the old guard fade away and some new kinds of providers might rise up. >> Yeah, you know, this huge opportunity here, and I think it's opportunity around the requirement for new skills, new competencies, but also around you capability to bring this the life. Because if you look from a development standpoint, if you look at how you realize value with organizations and where does the money flow between some of these environments is interesting and the ecosystem itself. You know, Francisco, what What I believe makes us even more powerful is bringing to life on them and accelerating with the ecosystem, because at the end of the day, the customer will buy an ecosystem style environment. So for us to be able to work with all of those parties as we have over many years and there will be new players, the I s. P community, the developer community that we work with that will be really powerful >> forces with system growing significantly, ecosystem grow >> Absolutely, absolutely awesome. Example. Just lookit here because of the organizations that are here. >> I think the development trends clearly intersecting with networking as more programmable right? >> Yeah. >> That's the big takeaway for us. You can program the network. You have infrastructure as code. That's the devil. Promise that now here. Question we're looking at is okay. What's it going to be? The impact of value creation. So from a customer, what does it mean to me? So so, as we look at that, I sent the thing about the Cisco original business model enabling technology. How would you answer that Question of what's being enabled today. What's the big half a customer's? What are you guys enabling for your partners in your >> S o? I think a big part of it is we see now a lot of the conversation there's around What is is the use case. So it's not just a I've got some cool stuff. Show me the cost ofthe that work is how do I apply that into my environment to derive value and that value, maybe around efficiency and maybe a brand provisioning in a more rapid manner, automating in a more realized manner. Lots of different instances where organizations they don't see the benefit associated with that, but also it allows them to free up time of their people. And their teams to move into new areas as well as they move their own business models. Because, you know, it's a massive transition that's happening in the industry. Overall, it's not just were not just changing for the sake of change were changing because the market is asking us to do that >> well. And so customers have to make bets on who they're multi cloud providers, maybe, and obviously Cisco's coming out that from a position of networking strength, which is a good place to come from. But there are other there alternatives because the Bigg market headed strategic. What gives you confidence that Cisco's the right solution? What are you telling your customers in that regard? >> So you know, if I look at the, what gives me confidence is the fact that we have an openness. You know, if you look from A from a P I standpoint of developer standpoint, we've always operated in a mode of an openness so that you have an environment where anyone could write to that's people want that it's incredibly importance or not. Having a proprietary stance is very powerful, but I think also being able to work with a ecosystem that's there where you are a dependency on others, and you meet with the meat in the channel on certain solutions and innovations as well. So you empower a greater community to start to drive that acceleration with you? A swell. You know, I will. Look at the you know, we talk about reinventing the network. It's happening. It's happening now, you see, is doing it. And just how important the network is more than ever before in this transition, you know, ran a number of areas with security with policy, and it's way see it come to life now. >> Well, the old saying the network is the computer will do you no. Cisco's the network. Yeah. I gotta ask you about Brexit is someone who's based in the UK thoughts on effects that that has. I mean, obviously, sir Francisco Global Company. But your perspectives on Brexit >> s So if I look for, you know, as someone who lives in the U. K. You know, clearly we hear about brexit a loss, you know, you do in your country as well. And I would say four words. We over. You know what Cisco is? A global company were very fair. We're very familiar with working with these types of instances and situations. The UK remains for us is an incredibly important market and will continue to be on We'll, you know, we'll continue to invest from a capabilities and a skill standpoint, and I think just force now, you know, working with our teams there. I'm making sure that there's we minimize any impacts based on scenarios, you know, to our customers and apartments. The rules get through. >> Rules change. Adept. I >> could ask >> you about our The Russia piece rushes of GDP is about the size of Spain from correct, interesting that you carve that out of a distinct opportunity. How's the business going there and maybe some comments around >> you're so I can't talk directly about business performances were in quiet period. But I guess we call it out specifically because it is not part of Europe, Middle Eastern Africa, but is a very important part of our region of Vermeer. And if I look for cores of, you know, we believe that there is significant opportunity for us in that market. We have a fantastic team that were closely where there again with our customers and partners. And, you know, we believe there's, you know, absolutely opportunity for Sisko in that market >> development team there as well. Our way >> have we have capability there that works locally with all of our all of our teams and, you know, engineering Competent sale steams etcetera as well. Yeah. >> Good. Good math. >> Wendy, how are you guys organized in your territory? How do you guys maintain close to the customer in the countries? Is the country strategy had just people don't. >> It is a country strategy. So we have, you know, about one hundred twenty three countries within a mere on, we have teams that live and operate in all of those countries. That's Avery close to us from a regional perspective. So want team, you know, that really drives that scale. I'm a fantastic opportunity to go and visit those teams. You know, I spent a lot of time on the road on DH. You know, I enjoy Ascend and they do to, you know, >> is there anything you could talk to your customers that are watching here? Anyone interested, as you guys have transformed as a company, Certainly looking what Cisco is done over the past few years a complete transformation building on your base You've been through You've been agile getting nimble being Mohr use case driven Central, Central. What have you learned? What's your learnings? And what would you pay it forward in terms of advice? >> Yeah, So, you know, if I if I look at it, we're not through, we're still you know we're still on the journey and I think a big part of it is accepting and acknowledging a need for change is really important. But a big part of this change is culture. You're a friend of Ford's within Sisko, and the culture of our teams are people on having an attitude in a style of a desire, a curiosity, Onda willingness for change is really, really important. And as we talk about the transformation topic, you need both. You know, technology's incredibly important and powerful, but you need a spirit and a culture and your people in your teams you want to drive that change with you >> in their culture starts in trouble. Thank you for taking the time. >> Thank you >> for the following your progress as we take our cue. Global next couple of years. Looking forward to keeping an eye on. You guys are doing. Thanks for joining. >> Thank you. Thank you. See you >> here. Live in Barcelona. Francisco live twenty nineteen. We're back with more after this short break.

[Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Music] [Music] [Music] you [Music] [Applause] [Music] live from Barcelona Spain it's the cube covering Cisco live 2020 rot to you by Cisco and its ecosystem partners come back this is the cubes coverage of Cisco live 2020 here in Barcelona doing about three and a half days of wall-to-wall coverage here I'm Stu minim and my co-host for this segment is Dave Volante John furs also here scouring the floor and really happy to welcome to the program to first-time guests I believe so Ron Daris is the product manager of product marketing for cloud computing with Cisco and sitting to his left is Matt Ferguson who's director of product development also with the Cisco cloud group Dave and I are from Boston Matt is also from the Boston area yes and Costas is coming over from London so thanks so much for joining us thanks IBPS all right so obviously cloud computing something we've been talking about many years we've really found fascinating the relationship Cisco's had with its customers as well as through the partner ecosystem had many good discussions about some of the announcements this week maybe start a little bit you know Cisco's software journey and you know positioning in this cloud space right now yes oh so it's a it's a really interesting dynamic when we start transitioning to multi cloud and we actually deal with cloud and compute coming together and we've had whether you're looking at the infrastructure ops organization or whether you're looking at the apps operations or whether you're looking at you know your dev environment your security operations each organization has to deal with their angle at which they view you know multi cloud or they view how they actually operate within those the cloud computing context and so whether you're on the infrastructure side you're looking at compute you're looking at storage you're looking at resources if you're an app operator you're looking at performance you're looking at visibility assurance if you are in the security operations you're looking at maybe governance you're looking at policy and then when you're a developer you really sort of thinking about CI CD you're talking about agility and there's very few organizations like Cisco that actually is looking at from a product perspective all those various angles of multi-cloud yeah definitely a lot of piece of cost us maybe up level it for us a little bit there's there's so many pieces you know we talked for so long you know you don't talk to any company that doesn't have a cloud strategy doesn't mean that it's not going to change over time and it means every company's got at home positioning but talk about the relationship cisco has with its customer and really the advisory position that you want to have with them it's actually a very relevant question to what to what Matt is talking about because we talk a lot about multi cloud as a trend and hybrid clouds and this kind of relationship between the traditional view of looking at computing data centers and then expanding to different clouds you know public cloud providers have now amazing platform capabilities and if you think about it the the it goes back to what Matt said about IT ops and the development kind of efforts why is this happening really you know there's there's the study that we did with with an analyst and there was an amazing a shocking stat around how within the next three years organizations will have to support 50% more applications than they do now and we have been trying to test this stat our events that made customer meetings etc that is a lot of a lot of change for organizations so if you think about why are they use why do they need to basically what go and expand to those clouds is because they want to service IT Ops teams want ER servers with capabilities their developers faster right and this is where you have within the IT ops kind of theme organization you have the security kind of frame the compute frame the networking where you know Cisco has a traditional footprint how do you blend all this how do you bring all this together in a linear way to support individual unique application modernization efforts I think that's what are we hearing from customers in terms of the feedback and this is what influences our strategy to converts the different business units and engineering engineering efforts right couple years ago I have to admit I was kind of a multi cloud skeptic I always said I thought it was more of a symptom than actually a strategy a symptom of you know shadow IT and different workloads and so forth but now I'm kind of buying in because I think IT in particular has been brought in to clean up the crime scene I often say so I think it is becoming a strategy so if you could help us understand what you're hearing from customers in terms of their strategy toward the multi cloud and how Cisco that was mapping into that yeah so so when we talk to customers it comes back to the angle at which they're approaching the problem in like you said the shadow IT has been probably around for longer than anybody won't cares to admit because the people want to move faster organizations want to get their product out to market sooner and and so what what really is we're having conversations now about you know how do I get the visibility how do I get you know the policies and the governance so that I can actually understand either how much I'm spending in the cloud or whether I'm getting the actual performance that I'm looking for that I need the connectivity so I get the bandwidth and so these are the kinds of conversations that we have with customers is is is going I realize that this is going on now I actually have to now put some you know governance and controls around that is their products is their solutions is their you know they're looking to Cisco to help them through this journey because it is a journey because as much as we talk about cloud and you know companies that were born in the cloud cloud native there is a tremendous number of IT organizations that are just starting that journey that are just entering into this phase where they have to solve these problems yeah I agree and it's just starting the journey with a deliberate strategy as opposed to okay we got this this thing but if you think about the competitive landscape its kind of interesting and I want to try to understand where Cisco fits because again you you initially had companies that didn't know in a public cloud sort of pushing multi cloud and you'd say oh well okay so they have to do that but now you see anthos come out with Google you see Microsoft leaning in we think eventually AWS is going to lean in and then you say I'm kind of interested in working with someone whose cloud agnostic not trying to force now now Cisco a few years ago you didn't really think about Cisco as a player now so this goes right in the middle I have said often that Cisco's in a great position John Fourier as well to connect businesses and from a source of networking strength making a strong argument that we have the most cost-effective most secure highest performance network to connect clouds that seems to be a pretty fundamental strength of yours and does that essentially summarize your strategy and and how does that map into the actions that you're taking in terms of products and services that you're bringing to market I would say that I can I can I can take that ya know it's a chewy question for hours yeah so I I was thinking about a satellite in you mentioned this before and you're like okay that's you know the world is turning around completely because we we seem to talk about satellite e is something bad happening and now suddenly we completely forgot about it like let let free free up the developers gonna let them do whatever they want and basically that is what I think is happening out there in the market so all the solutions you mentioned in the go to market approaches and the architectures that the public cloud providers at least are offering out there certainly the big three have differences have their strengths and I think those strengths are closer to the developer environment basically you know if you're looking into something like a IML there's one provider that you go with if you're looking for a mobile development framework you're gonna go somewhere else if you're looking for a dr you're gonna go somewhere else maybe not a big cloud but your service provider that you've been dealing with all these all these times and you know that they have their accreditation that you're looking for so where does Cisco come in you know we're not a public cloud provider we offer products as a service from our data centers and our partners data centers but at the - at the way that the industry sees a cloud provider a public cloud like AWS a sure Google Oracle IBM etc we're not that we don't do that our mission is to enable organizations with software hardware products SAS products to be able to facilitate their connectivity security visibility observability and in doing business and in leveraging the best benefits from those clouds so we we kind of we kind of moved to a point where we flip around the question and the first question is who is your cloud provider what how many tell us the clouds you work with and we can give you the modular pieces you can put we can put together for you so there's so that you can make the best out of your plan it's been being able to do that across clouds we're in an environment that is consistent with policies that are consistent that represent the edicts of your organization no matter where your data lives that's sort of the the vision in the way this is translated into products into Cisco's product you naturally think about Cisco as the connectivity provider networking that's that's really sort of our you know go to in what we're also when we have a significant computing portfolio as well so connectivity is not only the connectivity of the actual wire between geographies point A to point B in the natural routing and switching world there's connectivity between applications between cute and so this week you know the announcements were significant in that space when you talk about the compute and the cloud coming together on a single platform that gives you not only the ability to look at your applications from a experience journey map so you can actually know where the problems might occur in the application domain you can actually then go that next level down into the infrastructure level and you can say okay maybe I'm running out of some sort of resource whether it's compute resource whether it's memory whether it's on your private cloud that you have enabled on Prem or whether it's in the public cloud that you have that application residing and then why candidly you have the actual hardware itself so inter-site it has an ability to control that entire stack so you can have that visibility all the way down to the hardware layer I'm glad you brought up some of the applications wonderful we can you know stay there for a moment and talk about some of the changing patterns for customers a lot of talk in the industry about cloud native often it gets conflated with you know microservices containerization and lots of the individual pieces there but you know one of our favorite things that been talked about this week is the software that really sits at the application layer and how that connects down through some of the infrastructure pieces so help us understand what you're hearing from customers and and where how you're helping them through this transition to constants as you were saying absolutely there's going to be lots of new applications more applications and they still have the the old stuff that they need to continue to manage because we know an IT nothing ever goes away that's that's definitely true I was I was thinking you know there's there's a vacuum at the moment and and there's things that Cisco is doing from from technology leadership perspective to fill that gap between the application what do you see when it comes to monitoring making sure your services are observable and how does that fit within the infrastructure stack you know everything upwards network the network layer base again that is changing dramatically some of the things that Matt touched upon with regards to you know being able to connect the the networking the security in the infrastructure the computer infrastructure that the developers basically are deploying on top so there's a lot of there's a lot of things on containerization there's a lot of in fact it's you know one part of the of the self-injure side of the stack that you mentioned and one of the big announcements you know that there's a lot of discussion in the industry around ok how does that abstract further the conversation on networking for example because that now what we're seeing is that you have huge monoliths enterprise applications that are being carved down into micro services ok they you know there's a big misunderstanding around what is cloud native is it related to containers different kind of things right but containers are naturally the infrastructure de facto currency for developers to deploy because of many many benefits but then what happens you know between the kubernetes layer which seems to be the standard and the application who's gonna be managing services talking to each other that are multiplying you know things like service mesh network service mess how is the network evolving to be able to create this immutable infrastructure for developers to deploy applications so there's so many things happening at the same time where cisco has actually a lot of taking a lot of the front seat this is where it gets really interesting you know it's sort of hard to squint through because you mentioned kubernetes is the de facto standard but it's a de-facto standard that's open everybody's playing with but historically this industry has been defined by you know a leader who comes out with a de facto standard kubernetes not a company right it's an open standard and so but there's so many other components than containers and so history would suggest that there's going to be another de facto standard or multiple standards that emerge and your point earlier is you you got to have the full stack you can't just do networking you can't just do certain few so you guys are attacking that whole pie so how do you think this thing will evolve I mean you guys are obviously intend to put out as Casta as wide a net as possible capture not only your existing install base but attractive attract others and you're going aggressively at it as are as are others how do you see it shaking out deep do you see you know four or five pockets do you see you know one leader emerging I mean customers would love all you guys to get together come up with standards that's not going to happen so we're it's jump ball right now well yeah and you think about you know to your point regarding kubernetes is not a company right it is it is a community driven I mean it was open source by a large company but it's but it's community driven now and that's the pace at which open source is sort of evolving there is so much coming at IT organizations from a new paradigm a new software something that's you know the new the shiny object that sort of everybody sort of has to jump on to and sort of say that is the way we're going to function so IT organizations have to struggle with this influx of just every coming at them and every angle and I think what's starting to happen is the management and the you know that stack who controls that or who is helping IT organizations to manage it for them so really what we're trying to say is there's elements that you have to put together that have to function and kubernetes is just one example docker the operating system that associated with it that runs all that stuff then you have the application that goes rides IDEs on top of it so now what we have to have is things like what we just announced this week HX ap the application platform for HX so you have the compute cluster but then you have the on top of that that's managed by an organization that's looking at the security that's looking at the the actual making opinions about what should go in the stock and managing that for you so you don't have to deal with that because you can just focus on the application development yeah I mean Cisco's in a strong position to do there's no question about it and to me it comes down to execution if you guys execute and deliver on the the products and services that you say you know your nouns for instance this week and previously and you continue on a roadmap you're gonna get a fair share of this marketplace I think there's no question so last topic before we let you go is love your viewpoint on customers what's separating kind of leaders from you know the followers in this space you know there's so much data out there you know I'm a big fan of the state of DevOps report yeah focus you know separate you know some but not the not here's the technology or the piece but the organizational and you know dynamics that you should do so it sounds like Matt you you like that that report also love them what are you hearing from customers how do you help guide them towards becoming leaders in the cloud space yeah the state of DevOps report was fascinating and I mean they've been doing that for what a number of years yeah exactly and really what it's sort of highlighting is two main factors that I think that are in this revolution or this this this paradigm shift or journey we're going through there's the technology side for sure and so that's getting more complex you have micro services you have application explosion you have a lot of things that are occurring just in technology that you're trying to keep up but then it's really about the human aspect that human elements the people about it and that's really I think what separates you know the the elites that are really sort of you know just charging forward in the head because they've been able to sort of break down the silos because really what you're talking about in cloud native DevOps is how you take the journey of that experience of the service from end to end from the development all the way to production and how do you actually sort of not have organizations that look at their domain their data set their operations and then have to translate that or have to sort of you know have another conversation with another organization that it doesn't look at that that has no experience of that so that is what we're talking about that end-to-end view is that in addition to all the things we've been talking about I think Security's a linchpin here now you guys are executing on security you got a big portfolio and you've seen a lot of M&A and a lot of companies now trying to get in and it's gonna be interesting to see how that plays out but that's going to be a key because organizations are going to start there from a strategy standpoint and then build out yeah absolutely if you follow the DevOps methodology its security gets baked in along the way so that you're not having to sit on after do anything Custis give you the final word I was just as follow-up with regard what what Mark was saying there's so many there's what's happening out there is this just democracy around standards which is driven by communities and we will love that in fact cisco is involved in many open-source community projects but you asked about customers and and just right before you were asking about you know who's gonna be the winner there's so many use cases there's so much depth in terms of you know what customers want to do with on top of kubernetes you know take AI ml for example something that we have we have some some offering the services around there's the customer that wants to do AML there their containers that their infrastructure will be so much different to someone else's doing something just hosting yeah and there's always gonna be a SAS provider that is niche servicing some oil and gas company you know which means that the company of that industry will go and follow that instead of just going to a public law provider that is more organized if there's a does that make sense yeah yeah this there's relationships that exist the archer is gonna get blown away that add value today and they're not gonna just throw them out so exactly right well thank you so much for helping us understand the updates where your customers are driving super exciting space look forward to keeping an eye on it thank you thank you so much all right there's still lots more coming here from Cisco live 20/20 in Barcelona people are standing watching all the developer events lots of going on the floor and we still have more so thank you for watching the cute [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] you [Music] live from Barcelona Spain it's the cube covering Cisco live 2020 rot to you by Cisco and its ecosystem partners welcome back over 17,000 in attendance here for Cisco live 2020 in Barcelona ops to Minh and my co-host is Dave Volante and to help us to dig into of course one of the most important topic of the day of course that security we're thrilled to have back a distinguished engineer Francisco one of our cube alumni TK Kia Nene TK thanks so much for joining us ideal man good good all right so TK it's 2020 it's a new decade we know the bad actors are still out there they're there the the question always is you know it used to be you know how do you keep ahead of them then I've here Dave say many times well you know it's not you know when it's it's not if it's when you know you probably already have been okay you know compromised before so it gives latest so you know what you're seeing out there what you're talking to customers about in this important space yeah it's uh it's kind of an innovation spiral you know we we innovate we make it harder for them and then they innovate they make it harder for us right and round and round we go that's been going on for for many years I think I think the most significant changes that have happened recently have to deal with not essentially their objectives but how they go about their objectives and Defenders topologies have changed greatly instead of just your standard enterprise you now have you know hybrid multi cloud and all these new technologies so while while all that innovation happens you know they get a little clever and they find weaknesses and round and round we go so we talked a lot about the sort of changing profile of the the threat actors going from hacktivists took criminals now is a huge business and nation-states even what's that profile look like today and how has that changed over the last decade or so you know that's pretty much stayed the same bad guys are bad guys at some point in time you know just how how they go about their business their techniques they're having to like I said innovate around you know we make it harder for them they you know on Monday we're safe on Tuesday we're not you know and then on Wednesday it switches again so so it talked about kind of this multi-cloud environment when we talk to customers it's like well I want the developer to be able to build their application and not really have to think too much underneath it that that has to have some unique challenges we know security we knew long ago well I just go to the cloud it doesn't mean they take care of it some things are there some things they're gonna remind you now you need to make sure you set certain things otherwise you could be there but how do we make sure that Security's baked in everywhere and is up as a practice that everybody's doing well I mean again some of the practices hold true no matter what the environment I think the big thing was cognitive is in back in the day when when you looked at an old legacy data center you were part sort of administrator in your part detective and most people don't even know what's running on there that's not true in cloud native environments some some llamó file some some declaration it's it's just exactly what productions should look like right and then the machines instantiate production so you're doing things that machine scale forces the human scale people to be explicit and and for me I mean that's that's a breath of fresh air because once you're explicit then you take the mystery out of what you're protecting how about in terms of how you detect threats right phishing for credentials has become a huge deal but not just you know kicking down the door or smashing a window using your your own credentials to get inside of your network so how is that affected the way in which you detect yeah it's it's a big deal you know a lot of a lot of great technology has a dual use and what I mean by that is network cryptology you know that that whole crypto on the network has made us safer for us to compute over insecure networks and unfortunately it works just as well for the bad guys so you know all of their malicious activity is now private to so it you know for us we just have to invent new ways of detecting direct inspection for instance I think it's a thing of the past I mean we just can't depend on it anymore we have to have tools of inference and not only that but it's it's gave rise in a lot of innovation on behavioral science and as you say you know it's it's not that the attacker is breaking into your network anymore they're logging in ok what do you do then right Alice Alice's account it's not gonna set off the triggers so you have to say you know when did Alice start to behave differently you know she's working in accounting why is she playing around with the source code repository that's that's a different thing right yes automation is such a big trend you know how do we make sure that automation doesn't leave us more vulnerable that's rarity because we need to be able automate we've gone beyond human scale for most of these configurations that's exactly right and and how do how do we I always say just with security automation in particular just because you can automate something doesn't mean you should and you really have to go back and have practices you know you could argue that that this thing is just a you know machine scale automation you could do math on a legal pad or you can use a computer to do it right what so apply that to production if you mechanized something like order entry or whatever you're you're you're automating part of your business use threat modeling you use the standard threaten modeling like you would your code the network is code now right and the storage is code and everything is code so you know just automate your testing do your threat modeling do all that stuff please do not automate for your attacker matrix is here I want to go back to the Alice problem because you're talking about before you have to use inference so Alice's is in the network and you're observing her moves every day and then okay something anomalous occurs maybe she's doing something that normally she wouldn't do so you've got to have her profile in her actions sort of observed documented stored the data has got to be there and at the same time you want to make sure it's always that balance of putting handcuffs on people you know versus allowing them to do their job and be productive at the same time as well you don't want to let the bad guys know that you know that alice is doing something that she didn't be doing is actually not Alice so all that complexity how are you dealing with it and what's the data model look like doing it machines help let's say that machines can help us you know you and I we have only so many sense organs and the cognitive brain can only store so many so much state machines really help us extend that and so you know looking at not three dimensions of change but 7000 dimensions have changed right something in the machine is going to say there's an outlier here that's interesting and you can get another machine to say that's that's interesting maybe I should focus on that and you build these analytical pipelines so that at the end of it you know they may argue with each other all the way to the end but at the end you have a very high fidelity indicator that might be at the protocol level it might be at the behavioral level it might be seven days back or thirty days back all these temporal and spatial dimensions it's really cheap to do it with a machine yeah and if we could stay on that for a second so it try to understand I know that's a high-level example but is it best practice to have the Machine take action or is it is it an augmentation and I know it depends on the use case but but how is that sort of playing out again you have to do all of this safely okay a lot of things that machines do don't return back to human scale stuff that returns back to human scale that humans understand that is as useful so for instance if machines you know find out all these types of in assertions even in medical you know right now if if you've got so much telemetry going into the medical field see the machine tells you you have three weeks to live I mean you better explain what the heck you know how you came about that assertion it's the same with security you know if I'm gonna say look we're gonna quarantine your machine or we're gonna readjust machine it's not I'm not like picking movies for you or the next song you might listen to this is high stakes and so when you do things like that your analytics needs to have what is called entailment you have to explain what it is how you got to that assertion that's become incredibly important in how we measure our effectiveness in in doing analytics that's interesting because because you're using a lot of machine intelligence to do this and in a lot of AI is blackbox you're saying you cannot endure that blackbox problem in security yeah that black boxes is is very dangerous you know I you know personally I feel that you know things that should be open sourced this type of technology it's so advanced that the developer needs to understand that the tester needs to understand that certainly the customer needs to understand it you need to publish papers and be very very transparent with this domain because if it is in fact you know black box and it's given the authority to automate something like you know shut down the power or do things like that that's when things really start to get dangerous so good TK what wondered you know give us the latest on stealthWatch there you know Cisco's positioning when it when it comes to everything we've been talking about here you know stealthWatch again is it's been in market for quite some time it's actually been in market since 2001 and when I when I look back and see how much has changed you know how we've had to keep up with the market and again it's not just the algorithms rewrite for detection it's the environments have changed right but when did when did multi-cloud happen so so operating again cusp it's not that stealthWatch wants to go their customers are going there and they want the stealthWatch function across their digital business and so you know we've had to make advancements on the changing topology we've had to make advancements because of things like dark data you know the the network's opaque now right we have to have a lot of inference so we've just you know kept up and stayed ahead of it you know we've been spending a lot of time talking to developer communities and there's a lot of open-source tooling out there that that's helping enable developers specifically in security space you were talking about open-source earlier how does what you've been doing the self watch intersect with that yeah that's always interesting too because there's been sort of a shift in let's call them the cool kids right the cool kids they want everything is code right so it's not about what's on glass or you know a single pane of glass anymore it's it's what stealth watches code right what's your router as code look at dev net right yeah yeah I mean definite is basically Cisco as code and it's beautiful because that is infrastructure as code I mean that is the future and so all the products not just stealthWatch have beautiful api's and that's that's really exciting I've been saying for a while now it's do you I think you agree is that that is a big differentiator for Cisco I think you you're one of the few if not the only large established player and the enterprise that has figured out that sort of infrastructure is code play others have tried and are sort of getting there but you know start/stop you use a term that really cool is like living off the land you know bear bear grylls like the guy who lives down so bad so and and and threat actors are doing that now they're using your own installed software and tooling to hack you and and steal from you how were you dealing with that problem yeah it's a tough one and like I said you know much respect the the adversary is talented and they're patient they're well funded okay that's that's where it starts and so you know why why bring why bring an interpreter to a host when there's already one there right why right all this complicated software distribution when I can just use yours and so that's that's where the the play the game starts and and the most advanced threats aren't leaving footprints because the footprints are already there you know they'll get on a machine and behaviorally they'll check the cache to see what's hot and what's hot in the cache means that behaviorally it's a path they can go they're not cutting a new trail most of the time right so living off the land is not only the tools that they're using the automation your automation they're using against you but it's also behavioral and so that that makes it you know it makes it harder it's it impossible no can we make it harder for them yes so yeah no I'm having fun and I've been doing this for over twenty five years every week it's something new well it's a hard problem you're attacking and you know Robert Herjavec who came on the cube sort of opened my eyes and you think about what are we securing we're securing everything I mean a critical infrastructure were essentially exerted securing the entire global economy and he said something that really struck me it's an 86 trillion dollar economy we spend point zero one four percent on securing that economy and it's nothing now of course he's an entrepreneur and he's pimping for his is his business but it's true we are barely scratching the surface of this problem yeah I'm and it's changing I mean it's changing it could it be better yes it is changing his board awareness you know twenty years ago then right me to a dinner party they you know what does your husband do I'd say you know cyber security or something they'd roll their eyes and change the subject now they asked me the same question so oh you know my computer's running really slow right these are not this is everyone I'm worried about a life hack yeah how do I protect myself or what about these coming off the bank I mean that's those guys a dinner table cover every party so now now you know I just make something up I don't do cybersecurity I just you know a tort or a jipner's you've been to this business forever I can't remember have I ever asked you the superhero question what is that your favorite superhero that's a tough one there's all the security guys I know they like it's always dreamed about saving the world [Laughter] you're my superhero man I love what you do I think you've a great asset for Cisco and Cisco's customers really thanks TK give us a final word if people want to you know find out more about about what Cisco's doing read more of what you're working on but what's some of the best resource I have to go do you know just drop by the web pages I mean everything's published out that like I said even even for the super nerdy you know we published all our our laurs security analytics papers I think we're over 50 papers published in the last 12 years TK thank you so much always a pleasure to catch alright yeah and a travels thank you so much for de Villante I'm Stu Mittleman John furrier is also in the house we will be back with lots more coverage here from Cisco live 20/20 in Barcelona thanks for watching the keys [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] live from Barcelona Spain it's the cube covering Cisco live 2020s brought to you by Cisco and its ecosystem partners hello and welcome back to the cubes live coverage it's our fourth day of four days of coverage here in Barcelona Spain for Cisco live 2020 I'm John Faria my co-host to many men to great guests here in the dev net studio where the cube is sitting all week long been packed with action mindy Whaley senior director developer experiences but dev net and partner a senior director welcome back to this cube good to see you guys glad to be here so we've had a lot of history with you guys what from day one yes watching def net from an idea of hey we should develop earthing you also have definite create yes separate more developer focused definite is Cisco's developer environment we've been here from the beginning what a progression congratulations on the success thank you thank you so much it's great to be here in Barcelona with everybody here you know learning in the workshops and we just love these times to connect with our community at Cisco live and it definitely ate what you mentioned which is coming up in March so it's right around the corner def net zone which we're in it's been really robust spins it's been the top of the show every year and it gets bigger and the sessions are packed because people are learning developers new developers as well as Cisco engineers who were certified coming in getting new skills as the modern cloud hybrid environments are new skills is a technology shift yeah exactly and what we have in the definite zone are different ways that the engineers and developers can engage with that technology shift so we have demos around IOT and security and showing how you know to prevent threats from attacking the Industrial routers and things like that we have coding workshops from you know beginning intro to Python intro to get all the way up through advanced like kubernetes topics and things like that so people can really dive in with what they're looking for and this year we're really excited because we have the new definite certifications with those exams coming out right around the corner in February so a lot of people are here saying I'm ready to skill up for those exams I'm starting to dive into this topic well Susie we was on she's the chief of deaf net among other things and she said there's gonna be a definite 500 the first 500 certifications of deaf net are gonna be kind of like the Hall of Fame or you know the inaugural or founder certifications so can you explain what this it means it's not a definite certification badge it's a series of write different sir can you deeper in then yeah just like we have our you know existing network certifications which are so respected and loved around the world people get CCIE tattoos and things just like there's an associate and professional and expert level on the networking truck there's now a definite associate a definite professional and coming soon definite expert and then there's also specialist badges which help you add specific skills like data center automation IOT WebEx so it's a whole new set of certifications that are more focused on the software so there are about 80 80 % software skills 20 percent knowledge of networking and then how you really connect up and down the stock so these are new certifications not replacing anything all the same stuff they're new they're part of the same program they have the same rigor the same kind of tests they actually have ways to enter weave with the existing networking certifications because we want people to do both skill paths right to build this new IT team of the future and so it's a completely new set of exams the exams are gonna be available to take February 24th and you can start signing up now so with the definite 500 you know that's gonna be a special recognition for the first 500 people who get dead note certifications it'll be a lifetime achievement they'll always be in the definite 500 right and I've had people coming up and telling me you know I'm signed up for the first day I'm taking my exams on the first day I'm trying to get into them you and I only always want to be on the lift so I think we might be on them and what's really great is with the certifications we've heard from people in the zone that they've been coming and taking classes and learning these skills but they didn't have a specific way to map that to their career path to get rewarded at work you know to have that sort of progression and so with the certifications they really will have that and it's also really important for our partners and par is doing a lot of work with certifications and partners yeah definitely that would love to hear a little bit we've interviewed on the cube over the years some of the definite partners from a technology standpoint of course the the channels ecosystem hugely important to Cisco's business gives the update as to you know definite partnering as well as what will these certifications mean to both the technology and go to market partners yeah the wonderful thing about this is it really demonstrates Cisco's embracement of software and making sure that we're providing that common language for software developers and networkers to bring the two together and what we've found is that our partners are at different levels of maturity along that progression of program ability and this new definite specialization which is anchored in the individuals that are now certified at that partner allow them to demonstrate from a go-to-market standpoint from a recognition standpoint that as a practice they have these skills and look at the end of the day it's all about delivering what our customers need and our customers are asking us for significant help in automation digital transformation they're trying to drive new business outcomes and this this will provide that recognition on on who to partner with in the market it's so important I remember when Cisco helped a lot of the partner ecosystem build data center practices went from the silos and now embracing you've got the hardware the software we're talking multi cloud it's the practice that is needed today going forward to help customers with where they're going it really is and and another benefit that we're finding and talking to our partners is we're packaging this up and rolling it out is not only will it help them from a recognition standpoint from a practice standpoint and from a competitive differentiation standpoint but it'll also help them attract challenge I mean it's no secret there is a talent shortage right now if you talk to any CEO that's top of mind and how these partners are able to attract these new skills and attract smart people smart people like working on smart things right and so this has really been a big traction point for them as well it's also giving ways to really specifically train for new job roles so some of the ways that you can combine the new definite certifications with the network engineering certifications we've looked at it and said you know there's there's a role of Network automation developer that's a new role everyone we ask in one of our sessions who needs that person on their team so many customers partners raise their hands like we want the network Automation developer on our team and you can combine you know your CCNP Enterprise with a definite certification and build up the skills to be that Network automation developer certainly has been great buzz I got to get your guys thoughts because certainly it's for careers and you guys are betting on the the people and the people are betting on Cisco mm-hmm yes this is what's going on submit surety of Devin it almost it's like a pinch me moment for you guys because you continue to grow I got to ask you what are some of the cool things that you're showing here as you mature you still have the start here session which is intro to Python and other things pretty elementary and then there's more advanced things what are some of the new things that's going on yeah that you could share so some of the new things we've got going on and one of my favorites is the IOT insecurity demonstration there's a an industrial robot arm that's picking and placing things and you can see how it's connected to the network and then something goes wrong with that robot alarm and then you can actually show how you can use the software and security tools to see was there code trying to access you know something that that robot was it was using it's getting in the way of it working so you could detect threats and move forward on that we also have a whole automation journey that starts from modeling your network to testing to how you would deploy automation to a deep dive on telemetry and then ends with multi domain automation so really helping engineers like look at that whole progression that's been that's been really popular Park talked about the specialization which ones are more popular or entry-level which ones are people coming into getting certified first network engineering automation first or what's the yeah so we're so the program is going to roll out with three different levels one is a specialized level the second is an advanced level and then we'll look to that third level again they're anchored in the in the individual certs and so as we look for that entry level it's really all about automation right I mean some things you take for granted but you still need these new skills to be able to automate and scale and have repeatable scalable benefits from that this the second tier will be more cross-domain and that's where we're really thinking that an additional skill set is needed to deliver dashboard experience compliance experiences and then that next level again we'll anchor towards the expert level that's coming out but one thing I want to point out is in addition to just having the certified people on staff they also have to demonstrate that they have a practice around it so it's not just enough to say I've passed an exam as we work with them to roll out the practice and they earn the badge they're demonstrating that they have the full methodology in place so that it really there's a lot behind it that means we can't be in the 500 list then even if a 500 list I don't know that the cube would end up being specialized its advertising no seriously all fun it's all fun it's Cisco live in Europe is there a difference between European and USD seeing any differences in geographic talent you know in the first couple years we did it I think there was a bigger difference it felt like there were different topics that were very popular in the US slightly different in Europe last year and this year I feel like they have converged it's it's the same focus on DevOps automation security as a huge focus in both places and it also feels like the the interest and level of the people attending has also converged it's really similar congratulations been fun to watch the rise and success of Devon it continues to be strong how see in the hub here and the definite zone behind us pact sessions yes what's the biggest surprise for you guys in terms of things that you didn't expect or some of the success what's what's jumped out yeah I think you know one of the points that I want to make sure we also cover and it has been an added benefit we're hoping it would happen we just didn't realize it would happen this soon we're attracting new companies new partners so the specialization won't just be available for our traditional bars this is also available for our non resale and we are finding different companies accessing definite resources and learning these skills so that's been a really great benefit of Deb net overall definitely my favorite surprises are when I show up at the community events and I hear from someone I met last year what the what they went back and did and the change that they drove and they come in their company and I think we're seeing those across the board of people who start a grassroots movement take back some new ideas really create change and then they come back and we get to hear about that from them those are my favorite surprises and I tell you we've known for years how important the developer is but I think the timing on this has been perfect because it is no longer just oh the developer has some tools that they like in the corner the developer connected to the business and driving things forward exactly so perfect timing congratulations on this certification their thing that's been great is that our at Cisco itself we now have API is across the whole portfolio and up and down the stock so that's been a wonderful thing to see come together because it opens up possibilities for all these developers so Cisco's API first company we are building it guys everywhere we can and and that the community is is taking them and finding creative things to build it's been fun to watch you guys change Cisco but also impact customers has been great to watch far many thanks for coming up yeah games live coverage here in Barcelona for Cisco live 20/20 I'm John Ford Dave Dave Alon face to many men we right back with more after this short break [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] you live from Barcelona Spain it's the cube covering Cisco live 2020 brought to you by Cisco and its ecosystem partners hello and welcome back to the cubes live coverage here at Cisco live 20/20 and partial into Spain I'm John first evening men cube coverage we've got a lot of stuff going on with Cisco multi-cloud and cloud technologies of clarification of Cisco's happening in real time is happening right now cloud is here here to stay we got two great guests to unpack what's going on in cloud native and networking and applications as the modern infrastructure and software evolves we got eugene kim global product marketing and compute storage at cisco global part of marketing manager and fabio corey senior director cloud solutions marketing guys great comeback great thanks for coming back appreciate it thanks very much great to see a lot of guys so probably we've had multiple conversations and usually even out from the sales force given kind of the that the discussion and the motivation cloud is big it's here it's here to stay it's changing Cisco API first we hear and all the products it's changing everything what's the story now what's going on I would say you know the reason why we're so excited about the launch here in Barcelona it's because this time it's all about the application experience I mean the last two years we've been announcing some really exciting stuff in the cloud space right think about all the announcements with the AWS the Google's the Azure so the world but this time it really boils down to making sure that is incredibly hyper distributed world well there is an application explosion ultimately we will help for the right operations tools and infrastructure management tools to ensure that the right application experience will be guaranteed for the end customer and that's incredibly important because at the end what really really matters is that you will ensure the best possible digital experience to your customer otherwise ultimately nothing is gonna work and of course you're going to lose your brand and your customers one of the main stories that we're covering is the transformation of the industry also Cisco and one of the highlights to me was the opening keynote you had app dynamics first not networking normally it's like what's under the hood the routers and the gear no it was about the applications this is the story we're seeing it's kind of a quiet unveiling it's not yet a launch but it's evolving very quickly can you share what's going on behind this all this absolutely it's exactly along the lines of what I was saying a second ago in the end that the reason why we're driving the announcement if you want from the application experience side of the house is because without dynamics we already have a very very powerful application performance measurement tool which it's evolving extremely rapidly first of all after Amex can correlate not just the application performance to some technology kpi's but to true actual business KPIs so AB dynamics can give you for instance the real-time visibility of say a marketing funnel conversion rates transactions that you're having in your in your business operation now we're introducing an incredibly powerful new capability that takes the bar to a whole new level and that's the dynamics experience journey Maps what are those it's actually the ability of focusing not so much on front-ends and backends and databases performances but really focusing on what the user is seeing in front of his or her screen and so what really matters is capturing the journey that a given user of your application is is being and understanding whether the experience is the one that you want to deliver oh you have like a sudden drop of somewhere and you know why that is important because in the end we've been talking about is it a problem of the application performance user performance well it could be a badly designed page how do you know and so this is a very precious information is that were giving to application developers not just to the IT ops guys that is incredibly precious to get this in so you just brought up that journey so that's part of the news so just break down real quick one minute yeah what the news is yeah so we have three components the first one as you as you correctly pointed out is really introduction the application journey Maps right the experience journey Maps that's very very important the second is we are actually integrating after am it's with the inter-site action inter-site optimization manager the workload team is a workload promisor and so because there is a change of data between the two now you are in a position to immediately understand whether you have an application problem we have a workload problem or infrastructure problem which is ultimate what you really need to do as quickly as you can and thirdly we have introduced a new version of our hyper flex platform which is hyper-converged flat G flat for Cisco with a fully containerized version we tax free if you want as well there is a great platform for containerized application of parameter so you teen when I've been talking to customers last few years when they go through their transformational journey there's the modernization they need to do the patterns I've seen most successful is first you modernize the platform often HCI is you know and often for that it really simplifies the environment you know reduces the silos and has more of that operational model that looks closer to what the cloud experience is and then if I've got a good platform then I can modernize the applications on top of it but often those two have been a little bit disconnected it feels like the announcements now that they are coming together what are you seeing what are you hearing how is your solution set solving this issue yeah exactly I mean as we've been talking to our customers love them are going through different application modernisations and kubernetes and containers is extremely important to them and to build a container cloud on Prem is extremely one of their needs and so there's three distinctive requirements that they've kind of talked to us about a lot of it has to be able to it's got to be very simple very turnkey and a fully integrated ready to turn on the other one is something that's very agile right very DevOps friendly and the third being a very economic container cloud on Prem as far we mentioned high flex application platform takes our hyper-converged system and builds on top of it a integrated kubernetes platform to deliver a container as a service type capability and it provides a full stack fully supported element platform for our customers and the one of the best great aspects of is that's all managed from inside from the physical infrastructure to the hyper-converged layer to all the way to the container management so it's very exciting to have that full stack management and insight as well yeah it's great to you know John and I have been following this kubernetes wave you know since the early early days Fabio mentioned integrations with the Amazons and Google's the world because you know a few years ago you talked to customers and they're like oh well I'm just gonna build my own urbanity right back nobody ever said that is easy now just delivering at his service seems to be the way most people wanted so if I'm doing it on Amazon or Google they've got their manage service that I could do that or that they're through partners they're working with so explain what you're doing to make it simpler in the data center environment because I'm tram absolutely is a piece of that hybrid equation the customers need yes so essentially from the customer experience perspective as I mentioned it's very fairly turnkey right from the hyper flicks application platform we're taking our hyper grew software we're integrating a application virtualization layer on top of it Linux KVM based and then on top of that we're integrating the kubernetes stack on top as well and so in essence right it's a fully curated kubernetes stack right it has all the different elements from the networking from the storage elements and and providing that in a very turnkey way and as I mentioned the inner site management is really providing that simplicity that customers need for that management ok Fabio this the previous announcement you've made with the public clouds yeah this just ties into those hybrid environments that's exactly you know a few years ago people like oh is there gonna be a distribution that wins in kubernetes we don't think that's the answer but still I can't just move between kubernetes you know seamlessly yet but this is moving towards that direction so a lot of customers want to have a very simple implementation at the same time they want of course a multi cloud approach and I really care about you know marking the difference between you know multi-cloud hybrid cloud there's been a lot of confusion but if you think about it multi cloud is really rooted into the business need of harnessing innovation from whatever it comes from you know the different clouds PV different things and you know what they do today tomorrow it could even change so people want option maladie so they want a very simple implementation that's integrated with public cloud providers that simplifies their life in terms of networking security and application of workload management and we've been executing towards that goal to fundamentally simplify the operations of these pretty complex kind of hybrid environments I want you to nail that operations on ibrid that's where multi cloud comes in absolutely just a connection point absolutely you're not a shitty mice no isn't a shit so in order to fulfill your business like your I know business needs you then you have a hybrid problem and you want to really kind of have a consistent production rate environment between fins on Prem that you own and control versus things that you use and you want to control better now of course there are different school of thoughts but most of the customers who are speaking with really want to expand their governance and technology model right to the cloud as opposed to absorb in different ways of doing things from each and every clock I want to unpack a little bit of what you said earlier about the knowing where the problem is because a lot of times it's a point the finger at the other first and where's it's the application problem isn't a problem so I want to get into that but first I want to understand the hyper flex application platform Eugene if you could just share the main problem that you guys saw what did some of the pain points that customers had what problems does the AP solve yeah as I mentioned it's really the platform for our customers to modernize their applications on right and it addresses those things that they're looking for as far as the economics right really the ability to provide a full stack container experience without having to you know but you know bringing any third party hypervisor licenses as well as support cost so that's fully integrated there you have your integrated hyper-converged storage capability you have the cloud-based management and that's really developing you providing that developer DevOps simplicity from the data Julie that they're looking for internally as well as for their product production environments and then the other aspect is its simplicity to be able to manage all this right in the entire lifecycle management as well so it's the operational side of the whole yeah uncovers Papio on the application side where the problem is because this is where I'm a little bit skeptical you know normally rightfully so but I can see in a problem where it's like whose fault is it gasification is problem or the network I mean it runs into more serious workloads the banking app that's having trouble how do you know where it what the problem is and how do you solve that problem what what's going on for that specific issue absolutely and you know the name of the game here is breaking down this operational side right and I love what our app dynamics VP GM Danny winoker said you know it has this terminology beast DevOps which you know may sound like an interesting acrobatics but it's absolutely true the business has to be part of this operational kind of innovation because as you said you know developer edges you know drops their containers and their code to the IET ops team but you don't really know whether the problem a certain point is gonna be in the code or in how the application is actually deployed or maybe a server that doesn't have enough CPU so in the end it boils down to one very important thing you have to have visibility inside and take action and every layer of the stack I mean instrumentation absolutely there are players that only do it in their software overlay domain the problem is very often these kind of players assume that underneath links are fine and very often they're not so in the end this visibility inside inaction is the loop that everybody is going after these days to really get to the next if you want generational operation where you gotta have a constant feedback loop and making it more faster and faster because in the end you can only win in the marketplace right regardless of your IT ops if you're faster than your competitor well still still was questioning the GM of AppDynamics running observability and he's like no it's not to feature it's everywhere so he his comment was yeah but serve abilities don't really talk about it because it's big din do you agree with that absolutely it has to be at every layer of the stack and only if you have visibility inside an action through the entire stack from the software all the way to the infrastructure level that you can solve the problem otherwise the finger-pointing quote-unquote will continue and you will not be able to gain the speed that you need okay so the question on my mind I want to get both of you guys can weigh in on this is that you look at Cisco as a company you got a lot going on I mean a guy's huge customer base core routers - no applications there's a lot going on a lot of a lot of complexity you got IOT security Ramirez talked about that you got the WebEx rooms got totally popular it's kind of got a lot of glam to it having the WebEx kind of you know I guess what virtual presence was yeah telepresence kind of model and then you get cloud is there a mind share within the company around how cloud is baked into everything because you can't do IOT edge without having some sort of cloud operational things so there's stuff you're talking about is not just a division it's kind of gonna it's kind of threads everywhere across Cisco what's the what's the mind share right now within the Cisco teams and also customers around clarification well I would say it's it's a couple of dimension the first one is the cloud is one of the critical domains of this multi domain architecture that of course is the cornerstone of Cisco's technology strategy right if you think about it it's all about connecting users to applications wherever they are and not just the user the applications themselves like if you look at the latest stats from IDC 58% of workloads is heading to the public cloud and to the edge it's like the data center is literally exploding in many different directions so you have this highly distributed kind of fabric guess what sits in between all these applications and microservices is a secure network and that's exactly what we're executing upon now that's the first kind of consideration the second is if you look at the other silver line most of the Cisco technology innovation is also going a direction of absorbing cloud as a simplified way of managing all the components or the infrastructure you look at the IP flex ap is actually managed by inter site which is a SAS kind of component this journey started a long time ago with Cisco Meraki and then of course we have SAS properties like WebEx everything else is kind of absolutely migrants reporter we've been reporting eugen that from years ago we saw the movement where api's are starting to come in when you go back five years ago not a lot of the gear and stuff at Cisco had api's now you got api's building into all the new products that's right you see the software shift with you know you know intent-based networking to AppDynamics it's interesting it's you're seeing kind of this agile mindset this is some of you and I talk about all the time but agile now is the new model is it ready for customers I mean the normal Enterprise is still got the infrastructure and application it's separated okay how do I bring it together what are you guys seeing the customer base what's going on with with not that not the early adopters heavy-duty hardcore pioneers out there but you know the the general mainstream enterprise are they there yet have they had that moment of awakening yeah I mean I think they they are there because fundamentally it's all about that ensuring that application experience and you can only ensure that application experience right by having your application teams and your structure teams work together and that's what's exciting you mentioned the API is and what we've done there with AppDynamics integrating with inter-site workload optimizer as Fabio mentioned it's all about visibility inside action and what app dynamics is provides providing that business and end-user application performance experience visibility inner sites giving you know visibility on the underlining workload and the resources whether it's on Prem in your you know drive data center environment or in different type of cloud providers so you get that full stack visibility right from the application all the way down to the bottom and then inner side local optimizer is then also optimizing the resources to proactively ensure that application experience so before you know if we talk about someone at a checkout and they're about to have abandonment because the functions not working we're able to proactively prevent that and take a look at all that so you know in the end I think it's all about ensuring that application experience and what we're providing with app dynamics is for the application team is kind of that horizontal visibility of how that application is performing and at the same time if there's an issue the infrastructure team could see exactly within the workload topology where the issue is and insert' aeneas lee whether it be manual intervention or even automatically there's or a ops capability go ahead and provide that action so the action could be you know scaling out the VMS it's on-prem or looking at a new different type of ec2 template in the cloud that's what's very exciting about this it's really the application experience is now driving and optimizing infrastructure in real time and let me flip your question like do you even have a choice John when you think about in the next two years 50% more applications if you're a large enterprise you have 5 to 7,000 apps you have another to 3,000 applications just coming into into the the frame and then 50% of the existing ones that are gonna be refactor lifted and shifted or replace or retired by SAS application it's just like it's tsunami that's that's coming on you and oh by the way because of again the micro service is kind of affect the number of dependencies between all these applications is growing incredibly rapidly like last year we were eight average interdependencies for applications now we are 20 so imaging imaging what happens as as you are literally flooded with the way the scanner really you have to ensure that your application infrastructure fundamentally will get tied up as quickly as you can still and I have been toilet for at least five years now if not longer the networking has been the key kind of last changeover - clarification and I would agree with you guys I think I've asked the question because I wanted to get your perspective but think about it it's 13 years since the iPhone so mobile has shown people that a mobile app can change business but now if you look at the pressure the network's bringing the pressure on the network or the pressure for the network to be better than programmable is the rise of video and data I mean so you got mobile check now you've got video I mean more people doing video now than ever before videos of consumer oil as streaming you got data these two things absolutely forced yeah the customers to deal with it but what really tipped the the balance John is is actually the SAS effect is the cloud effect because as you know it's in IT sort of inflection points nothing is linear right so once you reach a certain critical mass of cloud apps and we're absolutely there already all of a sudden you're traffic pattern on your network changes dramatically so why in the world are you continuing kind of you know concentrating all of your traffic in your data center and then going to the internet you have to absolutely open the floodgates at the branch level as close to the users as possible and that implies a radical change I would even add to that and I think you guys are right on where you guys are going it may be hard to kind of tease out with all the complexity with Cisco but in the keynote the business model shifts come from SAS so you got all this technical stuff going on now you have this Asif ocation or cloud that's changes the business models so new entrants can come in and existing players can get better so I think that whole business model conversation yeah never was discussed at Cisco live before yeah in depth as well hey run your business connect your hubs campus move packets around that was applications in business model yeah but also the fact that there is increasing number of software capabilities and so fundamental you want to simplify the life of your customers through subscription models that help the customer by now using what they really need right at any given point in time all the way to having enterprise agreements I also think that's about delivering these application experiences for your business small different type experience that's really what's differentiating you from your different competitors right and so I think that's a different type of shift as well well you guys are good got some good angle on this cloud I love it I got to ask you the question what can we expect next from Cisco more progression along clarification what's next well I would say we've been incredibly consistent I believe in the last few years in executing on our cloud strategy which again is centered around helping customers really gluon this mix set of data centers and clouds to make it work as one write as much as possible and so what we really deliver is networking security and application of performance management and we're integrating there's more and more on the two sides of the equation right the the designer side and the powerful outside and more more integrating in between all of these layers again to fundamentally give you this operational capability to get faster and faster we'll continue doing so and you set up before we came on camera that you were talking to the sales teams what are they what's their vibe with the sales team they get excited by this what's that oh yeah feedback oh yeah absolutely from the inner side were claw optimizer and they have dynamics that's very exciting for them especially the conversations they're having with their customers really from that application experience and proactively insuring it and on the hyper flex application platform side this is extremely exciting with providing a container cloud to our customers and you know what's coming down is more and more capabilities for our customers to modernize their applications on hyper flex you guys are riding some pretty big waves here at Cisco I get a cloud way to get the IOT Security wave it's pretty exciting pretty big stuff thanks for coming in thanks for sharing the insights Fabio I appreciate it thank you for having us your coverage here in Barcelona I'm John Force dude Minutemen be back with more coverage fourth day of four days of cube coverage we right back after this short break [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] why Trump Barcelona Spain it's the cube covering Cisco live 2020 rot to you by Cisco and its ecosystem partners welcome back to Barcelona everybody we're here at Cisco live and you're watching the cube the leader in live tech coverage we got to the events and extract the signal from the noise this is day one really we started a zero yesterday Eric Hertzog is here he's the CMO and vice president of storage channels probably been on the cube more than [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Music] [Music] [Music] [Music] [Music] [Music] live from Barcelona Spain it's the cube covering Cisco live 2020 rot to you by Cisco and its ecosystem partners welcome back everyone's two cubes live coverage day four of four days of wall-to-wall action here in Barcelona Spain Francisco live 2020 I'm John Ferrier with mykos Dave Volante with a very special guest here to wrap up Cisco live the president of Europe Middle East Africa and Russia Francisco Wendy Mars cube alumni great to see you thanks for coming on to kind of put a bookend to the show here thanks for joining us right there it's absolutely great to be here thank you so what a transformation as Cisco's business model of continues to evolve we've been saying brick by brick we still think is a big move coming I think there's more action I can sense the walls talking to us like let's just go live in the US and more technical announcements in the next 24 months you can see you can see where it's going it's cloud its apps yeah its policy based program ability it's really a whole nother business model shift for you and your customers the technology shift and the business model shift so I want to get your perspective of this year opening key no you let it off talking about the philosophy of the business model but also the first presenter was not a networking guy it was an application person yeah app dynamics yep this is a shift what's going on with Cisco what's happening what's the story well you know if you look for all of the work that we're doing is but is really driven by what we see from requirements from our customers the change that's happening in the market and it is all around you know if you think digital transformation is the driver organizations now are incredibly interested in how do they capture that opportunity how do they use technology to help them but you know if you look at it really there's the three items that are so important it's the business model evolution it's actually the business operations for for organisations plus their people there are people in the communities within that those three things working together and if you look at it with you know it's so exciting with application dynamics there because if you look for us within Cisco that linkage of the application layer through into the infrastructure into the network and bringing that linkage together is the most powerful thing because that's the insight and the value our customers are looking for you know we've been talking about the in the innovation sandwich you know you got you know date in the middle and you got technology and applications underneath that's kind of what's going on here but you I'm glad you brought up the year the part about business model business operations and people in communities because during your keno you had a slide that laid out three kind of pillars yes people in communities business model and business operations there was no 800 series in there there was no product discussions this is fundamentally the big shift that business models are changing I tweeted provocatively the killer app and digital the business model because you think about it the applications are the business and what's running under the covers is the technology but it's all shifting and changing so every single vertical every single business is impacted by this it's not like a certain secular thing in the industry this is a real change can you describe how those three things are operating with that constitute think if you look from you know so thinking through those three areas if you look at the actual business model itself our business models as organizations are fundamentally changing and they're changing towards as consumers we are all much more specific about what we want we have incredible choice in the market we are more informed than ever before but also we are interested in the values of the organizations that were getting the capability from as well as the products and the services that naturally we're looking to gain so if you look in that business model itself this is about you know organizations making sure they stay ahead from a competitive standpoint about the innovation of portfolio that they're able to bring but also that they have a strong strong focus around the experience that their customer gains from an application a touch standpoint that all comes through those different channels which is at the end of the day the application then if you look as to how do you deliver that capability through the systems the tools and the processes as we all evolve our businesses you have to change the dynamic within your organization to cope with that and then of course in driving any transformation the critical success factor is your people and your culture you need your teams with you the way teams operate now is incredibly different it's no longer command and control its agile capability coming together you need that to deliver on any transformation never never mind let it be smooth you know in the execution there so it's all three together what I like about that model and I have to say we this is you know ten years to do in the cube you you see that marketing in the vendor community often leads what actually happens not surprising as we entered the last decade it was a lot of talk about cloud well it kind of was a good predictor we heard a lot about digital transformations a lot of people roll their eyes and think it's a buzzword but we really are I feel like an exiting this cloud era into the digital era it feels real and there are companies that you know get it and are leaning in there are others that maybe you're complacent I'm wondering what you're seeing in in Europe just in terms of everybody talks digital yeah be CEO wants to get it right but there is complacency there when it's a services say well I'm doing pretty well not on my watch others say hey we want to be the disruptors and not get disrupted what are you seeing in the region in terms of that sentiment I would say across the region you know there will always be verticals and industries that are slightly more advanced than others but I would say that then the bulk of conversations that I'm engaged in independence of the industry or the country in which we're having that conversation in there is a acceptance of transfer digital transformation is here it is affecting my business i if I don't disrupt I myself will be disrupted and be challenged help me so I you know I'm not disputing the end state I need guidance and support to drive the transition and a risk mythic mitigated manner and they're looking for help in that and there's actually pressure in the boardroom now around a what are we doing within within organizations within that enterprise the service right of the public said to any type of style of company there's that pressure point in the boardroom of come on we need to move it speed now the other thing about your model is technology plays a role in contribute it's not the be-all end-all but plays a role in each of those the business model of business operations and developing and nurturing communities can you add more specifics what role do you see technology in terms of advancing those three spheres so I think you know if you look at it technology is fundamental to all of those spheres in regard to the innovation the differentiation technology can bring then the key challenges one of being able to reply us in a manner where you can really see differentiation of value within the business so in then the customers organization otherwise it's just technology for the sake of technology so we see very much a movement now to this conversation of talk about the use case the use cases the way by which that innovation can be used to deliver the value to the organization and also different ways by which a company will work look at the collaboration capability that we announced earlier this week of helping to bring to life that agility look at the app D discussion of helping to link the layer of the application into the infrastructure the network's to get to root cause identification quickly and to understand where you may have a problem before you thought it actually arises and causes downtime many many ways I think the agility message has always been a technical conversation a gel methodology technology software development no problem check that's ten years ago but business agility mmm it's moving from a buzzword to reality exactly that's what you're kind of getting in here and teams how teams operate how they work you know and being able to be quick efficient stand up stand down and operate in that way you know we were kind of thinking out loud on the cube and just riffing with Fabio gory on your team on Cisco's team about clarification with Eugene Kim around just just kind of real-time what was interesting is we're like okay it's been 13 years since the iPhone and so 13 years of mobile in your territory in Europe Middle East Africa mobilities been around before the iPhone so with in more advanced data privacy much more advanced in your region so you got you out you have a region that's pretty much I think the tell signs for what's going on in North America and around the world and so you think about that you say okay how is value created how the economics changing this is really the conversation about the business model is okay if the value activities are shifting and be more agile and the economics are changing with sass if someone's not on this bandwagon it's not an in-state discussion where it's done deal yeah it's but I think also there were some other conversation which which are very prevalent here is in in the region so around trust around privacy law understanding compliance you look at data where data resides portability of that data GDP are came from Europe you know and as ban is pushed out and those conversations will continue as we go over time and if I also look at you know the dialogue that you saw so you know within World Economic Forum around sustainability that is becoming a key discussion now within government here in Spain you know from a climate standpoint and many other areas as well Dave and I've been riffing around this whole where the innovation is coming from it's coming from Europe region not so much the u.s. I mean us discuss some crazy innovations but look at blockchain us is like don't touch it pretty progressive outside United States little bit dangerous to but that's where innovation is coming from and this is really the key that we're focused on I want to get your thoughts on how do you see it going next level the next level next-gen business model what's your what's your vision so I think there'll be lots of things if we look at things like with the introduction of artificial intelligence robotics capability 5g of course you know on the horizon we have Mobile World Congress here in Barcelona in a few weeks time and if you talked about with the iPhone the smartphone of course when 4G was introduced no one knew what the use case would that would be it was the smartphone which wasn't around at that time so with 5g in the capability there that will bring again yet more change to the business model for different organizations and the capability and what we can bring to market when we think about AI privacy data ownership becomes more important some of the things you were talking about before it's interesting what you're saying John and when the the GDP are set the standard and and you see in the u.s. there are stovepipes for that standard California is going to do one every state is going to have a different center that's going to slow things down that's going to slow down progress do you see sort of an extension of a GDP are like framework of being adopted across the region and that potentially you know accelerating some of these you know sticky issues and public policy issues that can actually move the market forward I think I think the will because I think there'll be more and more you know if you look at there's this terminology of data is the new oil what do you do with data how do you actually get value from that data and make intelligent business decisions around that so you know that's critical but yet if you look for all of ours we are extremely passionate about you know where is our data used again back to trust and privacy you need compliance you need regulation you know I think this is just the beginning of how we will see that evolve you know when do I get your thoughts does Dave and I have been riffing for 10 years around the death of storage long live storage and but data needs to be stored somewhere networking is the same kind of conversation just doesn't go away in fact there's more pressure now forget the smartphone that was 13 years ago before that mobility data and video now super important driver that's putting more pressure on you guys and so hey we're networking so it's kind of like Moore's law it's like more networking more networking so video and data are now big your thoughts on video and data video but if you look at the Internet of the future you know what so if you look for all of us now we are also demanding as individuals around capability and access to that and inter vetted the future the next phase we want even more so there'll be more and more - you know requirement for speed availability that reliability of service the way by which we engage and we communicate there's some fundamentals there so continuing to to grow which is which is so so exciting for us so you talk about digital transformation that's obviously in the mind of c-level executives I got to believe security is up there as a topic what other what's the conversation like in the corner office when you go visit your customers so I think that there's a huge excitement around the opportunity realizing the value of the of the opportunity you know if you look at top of mind conversations are around security around making sure that you can make tank maintain that fantastic customer experience because if you don't the custom will go elsewhere how do you do that how do you enrich at all times and also looking at markets adjacencies you know as you go in and you talk at senior levels within within organizations independent of the industry in which they're in there are a huge amount of commonalities that we see across those of consistent problems by which organizations are trying to solve and actually one of the big questions is what's the pace of change that I should operate at and when is it too fast and when is what am I too slow and trying to balance that is exciting but also a challenge for companies so you feel like sentiment is still strong even though we're 10 years into this this bull market you know you got Briggs it you get you know China tensions with the US u.s. elections but but generally you see Tennessee sentiment still pretty strong and demand so I would say that the the excitement around technology the opportunity that is there around technology in its broadest sense is greater than ever before and I think it's on all of us to be able to help organizations to understand how they can consume I see value from us but it's you know it's fantastic science it tastes trying to get some economic indicators but really the real thing I'm trying to get you is Minh set of the CEO the corner office right now is it is it we're gonna we're gonna grow short-term by cutting or do we do are we gonna be aggressive and go after this incremental opportunity and it's probably both you're seeing a lot of automation yeah and I think if you look fundamentally for organizations it's it's that the three things helped me to make money how me to save money keep me out of trouble you know so those are the pivots they all operate with and you know depending on where an organization is in its journey whether a start-up there you know in in the in the mid or the more mature and some of the different dynamics and the markets in which they operate in as well there's all different variables you know so it's it's it's mix Wendy thanks so much for spending the time to come on the cube really appreciate great keynote folks watching if you haven't seen the keynote opening sections that's a good section the business model I think it's really right on I think that's going to be a conversation it's going to continue thanks for sharing that before we look before we leave I want to just ask you a question around what you what's going on for you here at Barcelona as the show winds down you had all your activities take us in the day of the life of what you do customer meetings what were some of those conversations take us inside inside what what goes on for you here well I'd say it's been an amazing it's been an amazing few days so it's a combination of customer conversations around some of the themes we just talked about conversations with partners and there's investor companies that we invest in a Cisco that I've been spending some time with and also you know spending time with the teams as well the DEF net zone you know is amazing we have this afternoon the closing session where we've got a fantastic external guest who's coming in it's going to be really exciting as well and then of course the party tonight and we'll be announcing the next location which I'm not gonna reveal now later on today we kind of figured it out already because that's our job and there's the break news but we're not gonna break it for you you can have that hey thank you so much for coming on really appreciate Wendy Martin expecting the Europe Middle East Africa and Russia for Cisco she's got our hand on the pulse and the future is the business model that's what's going on fundamental radical change across the board in all areas this the cue bringing you all the action here in Barcelona thanks for watching [Music] [Music] [Music] [Applause] [Music] [Music] [Music] [Music] [Applause] [Music] [Applause] [Music] [Music]

>>Live from Barcelona, Spain. It's the Cube covering Cisco Live 2020 right to you by Cisco and its ecosystem partners. >>Welcome to the Cube's live coverage here in Barcelona, Spain, for Cisco Live 2020. I'm John Furrier, host of the Cube Dave Volante Ecosystem Minimum here all week in Barcelona, kicking off 2020 With the keynote analysis, Cisco just unveiled their looks like their plan for the year and what looks like a future direction of Cisco again. We were here past two years covering Cisco Live. We'll be at the US show this year as well. David Stew Keynote analysis. Let's get into it right away. Mostly you start to still see the messaging Positioning unfolding in front of us is clearly not there yet. A lot of people have their check boxes that rotation David get kicked it off. I mean, when we kicked it off David gentler key executive, really leading the charge here. But this is about Cisco setting the table. Let's get into it. What do you guys think? I thought it was a good keynote. I thought was a little bit lacking in the story, telling what was the thread was no common thread. Heard a lot of little cloud. I heard a lot of sis card, a lot of speeds and feeds. Everyone kind of has their turn, and all the top people were on there. What's your thoughts? >>Well, who is? Cisco was my first thought. Is your kid coming out of college? You hear that keynote, which I agree was good keynote. But I still wouldn't be sure exactly what Cisco does on. And so I think that you're right, that messaging needs to be tightened up. There needs to be a threat. At the same time, we saw some innovation. They sort of double down on the December announcements and talked about that. I really liked the collaboration that that's been a sleepy market zoom change that woke everybody up. And so we saw some interesting features. Their stuff on app d. They made a lot of claims, which I don't know if they're true or not. It seemed like VM Ware could do some of that stuff and new relic and some of the others dynatrace. But Cisco is coming at it from a networking area of strength, and, um so I guess my bottom line is, I still wanna understand what that threat is, and they talked about multi cloud. I really do think that Cisco is in the best position to connect those clouds to on Prem and Hybrid. They've got the data from the network, and they're in the best position to leverage that for value for their customers. Kind of came through, but I think it's my inference, not their claim. I was >>a little surprised. A This third year we've done this show, and usually there's, you know, the new tag line, and they were reusing the bridge to possible and feels still where things are coming together. Francisco, as you and John were saying, some of the products moving together. So it's awesome chatter on Twitter said, Oh, great Inter site and Empty, actually going to integrate and work well together on that integration messages, one that Cisco's highlighting Cisco's always had a really broad ecosystem. They put up the video about like, you know, if you know the Internet and everything you've done, we've been there, and we're going to drive that for the next generation in the collaboration space. It's not the same WebEx that you've known forever heck, you know, we're gonna have Microsoft with teams and WebEx trying to squint through that a little bit and say, Okay, well, Cisco's got a bunch of devices. Is that all it is? Is, you know, being saying great. You know, I've got Cisco Devices and therefore, if I'm you know, teams customer for Microsoft, I can plug into that. It seems like there's a lot of inter networking pieces underneath the covers there because Microsoft driving hard in that space. Zoom as you said Dave, for the quick, easy experience that that came out of Cisco. So a lot of things moving in the collaboration space. But in the hardcore data, says center space workload Optimizer is something that they were focused on. Talk about the new router Jonathan Davidson, who we'll have on the Cube tomorrow, talking about that space. So Cisco's got a very broad portfolio, and John, I think you nailed it. I did not come out of it. A consistent You know who Cisco is. The message for how we're going to partner with in the future. >>The day bring up a good point college kid looks at This is a good way to kind of zoom out of the technical world. Remember, David Gettler is a technical person. He ran engineering. He sees his big marketing word is multi domain. Come on, Multi domain is not a marketing word. It's just it's a technical feature, but >>this is a >>technical show and a lot of their audience here at the show. We are techies, and so it's clear to me that Cisco's brick by brick building the sass ification, the cloud ification of Cisco and this is something. I think they're not yet ready to pull the switch on Dave as to use a sailing analogy as they attack into the marketplace. They got to do a full turn on the boat. I think this is just the progression. I think it's natural to see Cisco spending millions of billions of dollars as we heard cloud defying and creating this subscription business model. The other notable things is you start to see some tell signs from the keynote, a few little things and I picked up out of this that shows that they're kind of going in the right direction. Still a lot more work to do, and the story needs to be up leveled a bit. I totally agree, rather than just speeds and feeds the classic enterprise. But Wendy hit it clearly. Business model is the new killer app, and I think all the things that we've discussed over the past 10 years to past five, in particular with Cloud Native is the business outcomes is what the APS are focused on. And so they're headlining the event with APP application dynamics, which makes sense. But it's not clear enough that the business model is the key to everything, and you're gonna connect businesses what Cisco does. I mean, what a Cisco Date. They connect business that's been their their mission. From day one, they >>got to take that message, bring it >>up with the applications, are driving business model changes and results. And I think that's the thread they're trying to get through and trying to thread the needle. They're they're just not ready. >>See, from an umbrella messaging standpoint, I think that would have been a lot more effective. But some of the things that I liked in the keynote, you know, Wendy Mars did talk about the importance of privacy, how Europe is leading in diversity. So so that is really important. And they also talked about how last decade was all about enabling APS. And this decade is going to be all about enabling APs and to your point, about enabling business. John. They talked a lot about bringing I t an OT together lists, and Tony really made a big point of that. When we walked into The DEV. Net zone, there was all these network engineers looking at an I O T presentation, these air I t guys trying to learn about the edge in OT. And so I think that's a really important message to the collaboration front. You know, some neat, neat features I just wanted to mention. But my understanding is that Microsoft Teams is all about taking its the old Skype business, which has, like, fallen off a cliff because everybody hates Skype and migrating at the team so they can compete more effectively with WebEx and the rest of them. So again, a lot of different parts of Cisco, but I think there was some definite innovation there, and then when I talked about they're December announcements the optics, the silicon one and the software bringing that together, you know, that is going to power service providers for the next 5 10 years, >>we'll do. I want to get your thoughts here because one of the things that we're observing and they've got hit with teams is that they're kind of groping a little bit on areas. Everyone's gonna get their time on stage. I get that. You know, the comment I made yesterday in our pre game day zero analysis was that there needs to be a Tesla of this industry and to completely change the game. So I think Cisco, if they take the business, we're connecting businesses and looking for a business model. Change is we're gonna look for the engine of the of the car of the application of the company and then what it ISS. So Cisco as a company, is the car, the engines were there, the weaknesses. So if you look at Cisco, all they do is talk about the engine and the features of the Pistons and all the technical speeds and feeds. That's great, but at the end of the day it's a new environment on the business front and I think they got to get that kind of conversion and bring that together Because, of course, they have to check the boxes on. Look, we've got a new engine. We've got new clouds modification. This is where it's at, but it's the destination that you're driving to, which is a business model Outcomes. So, you know, under the hood, are they there? So it seems to be they're still trying to get the engine fixed, and then they could roll out >>one of the things when we always look at all of these keynotes is Are they effectively letting customers tell their story? And does that resonate with what they're talking about? For the piece I saw, I only saw two customers. There was a video with Michael Bay, Great special effects. And actually, you know, I thought it kind of resonated because it's like, Okay, you know, I've got 10 locations shooting around the world and you know, there's terror, bits of information. He's like, I don't even know what a terabyte. It sounds like a dinosaur. And of course, all the networking like Ha ha. You know, you do cool exploding stuff, but you don't know what a terabyte is. And then they had Airbus and Dave, you talked about. Listen, Tony got up on stage and look at it and ot they don't play well together and that's we've done research, looking at the challenge of really delivering on I ot it is that schism between I T and OT and I would have loved to hear a little bit more because she said, Oh well, our tools just enable ot to work on anything. It's not that easy. Just >>well, I throw >>those two worlds >>together, key their security, and we're talking about securing critical infrastructure and really, that's a whole new opportunity in realm. I mean, it kind of came through, but But that's the linchpin is really securing that critical infrastructure, whether it's power plants, it roads, all kinds of logistics and a >>lot of one on Dave. I mean, this is the whole point about Cisco's challenges. One from a story standpoint is complex from a technology integration standpoint complex because you got application awareness, which is going down to the network. And then they showed a lot of that, and I thought that was a key highlight that didn't actually come through, but they did present it. They got the clarification story And then they got network automation all those things, as well as five g around the corner. Silicon One is a lot coming >>together. Nailed that, I mean, no doubt, >>a lot coming together. And I think the key is Is that Scott? Harold nailed it. I think we get clearer and the team are right on the money. On terms of the engine is intent based networking. Multi domain. Is that to me means multi cloud and hybrid. Nail that, and you can get those kinds of innovations. And I think Scott Harrell said it. Simplification is key security and inclusive of the cloud that one word to use, he said. We're talking about something that's inclusive of cloud. He really slam Cloud, he said. You know, it's a fancy place. It's Nirvana. But don't forget the intent of having the on premise basically. So I thought that was a nice thread, the three layers of insight security business in I T. But to me it's simple. I think Cisco needs to think differently around how they position themselves, because if they're going to throw WebEx out there and throw out all these analytics and data, they're a data company. They're a data first company, and they have to be a video first company of its five G. And they got to be a virtual first company because the new future workplace is about having those kinds of workloads running those kinds of app set, you know, feed the modern enterprise. And to me, my premise is, if you can automate it, it's not a feature for the modern modern enterprise has. Automation will be critical of everything, and you can't have bloated software running virtual first environment. >>But to your point, Cisco's advantage is that the data is running through the network, so they have visibility on that data. So they are in a very good position to leverage that data for automation and to connect businesses. Networks of data video is killer feature for that. I mean, they really are the only company right now in the business that can do that. >>Yeah, actually, I like the analogy. They said you should think of the network as a sensor. This is what's going to be able to drive your insight and outcomes. It's not just the plumbing anymore, but you know, that's one of the earliest areas where we drove analytics and data out of everything that's going on and set them up for that machine learning and AI world that people are driving toe extract data >>and to your point on cloud. I mean, look it. They know that you sort of reference that the cloud is slowly eating away at their opportunity because I T practitioners will tell you what the more we do in the cloud, the less we're gonna have to spend on our own network year. >>Yeah, but here's the thing that's coming out. And during the SD win section, I was making some comments >>on >>YouTube channel. SD Win is really, to me, a bellwether of how this goes because latency matters. If you're in the Cisco ecosystem, it's late in the late latency. And if the win is the new land, which is my premise than the interactions with security between the routes becomes critical, right? So you have to have that kind of insight. So we look at something like Web experiences on the collaboration side is that product truly defined for that environment? And I think you mentioned Zoom earlier as kind of waking everyone up is they've built a product around latency and around the environment around land, not the land. So WebEx and desktop is not the state of the art. So unless you got an NVIDIA graphics card designed into it and gaming rig, it's gotta be mobile. It's gonna be over a land link for virtual. And I think if the software to bloated, it's not gonna work. And I think that's gonna be an area that Cisco is going to look at and say, Does these products fit this new use case? >>Okay, so let's say three days of coverage, right? We did. Day Zero is actually four days of coverage for us. We got a lot of good guests coming on. A lot of Cisco execs. What >>are you guys looking for? This. Let's go look at the week we had a lot of guests coming on. Dave's do. What are you guys looking for? In terms of analysis? What are you looking to tease out of the show? >>Well, like any of these shows, I'm really trying to look at the substance, trying to understand the announcements that they're making, how real they are and how they map into the customer's view of what it is that they need. I say the collaboration thing is interesting to me. I was really concerned about Cisco. I thought they were just sort of sitting on their laurels. I think they're WebEx install Base is gonna really look hard at these features. If they're in fact, they're available. I want to understand from practitioners and particularly service providers, You know what they think of all this new stuff that's coming out cause it's expensive. But that's a big, big cap ex investment for these guys. And I want understanding the core Cisco business, their their data center business, their networks. They're hyper converged where they stand competitively. And the last thing is the partner ecosystem. You know, we've talked about how they have to walk a fine line between, you know, servicing guys like IBM and Netapp and then also competing with their former great partner in EMC now Dell, EMC, and how they're gonna go forward in the next 10 years. >>Yeah, you touched on the partner ecosystem and service riders. Edge is the next big opportunity for Cisco, and how will they leverage what they're doing to support all of those partners? going forward. Big thing I'm looking for this week as well as a Z you said Dave. Maturation of a lot of the pieces that they add. Where's the substance behind the announcements that they've made? How much of them are table stakes that we see some of the other environs? Collaboration Space John. As you said, Oh, here's these things on the desktop I could do all these things on my phone was so trying to understand what is differentiated >>awesome for me I'm looking for actually, we're in the Dev Net Zone Cube. I'm looking for the developer equations that came up clear, kind of last with Susie Wee. But she put the new world of developers that's going to change the whole CC certification area and on the ecosystem. And for the developers, it's a C I O T. D and a center Inter site an umbrella. Outside of that, I'm gonna be looking for how Cisco is looking at cloud ification of networking network as a service way into Cloud versus internal SD win simplification of the edge security and networking common policy to name a few know talk a WiFi. I mean, WiFi is the preferred connectivity point inside the enterprise. And how does that relate to the whole edge thing? Application awareness. I really jazzed up by app D and I think where they're going with that is really gonna be the front end of that network policy. And that application awareness is critical on finally network automation from See I CD pipeline into analytics and how that relates to Fixed Wireless the five G, which is going to be I o. T. In the subscription based model. So yeah, to me, that's the That's the big picture. I want to dig into those areas >>that you are the things if I May 1 is this gestalt of, um, I'm gonna buy best of breed or am I going to buy from, you know, one throat to choke? And I think Cisco is obviously trying to be the ladder, and I think the last for me. Security, security, security. And how is Cisco going to help practitioners implement the best security possible? >>Yeah. And John John mentioned in the DEV. Net zone. It is that modernization of the workforce, one of the last things in the keynote they want, accelerate the 1st 500 certified definite engineers out there. So what Sisi Iea's had been doing for many decades, many of them in the future are going to be part of that dev net with security being one of the key areas that we focus >>on. And, of course, we're the top story that so far out of the keynote to me, the top story so far is that Cisco is not gonna yield to the big cloud guys, They're brick by brick moving the needle on their rebooting of their products to be cloud enabled for hybrid. And then ultimately, in multi cloud. And I still think the big switches coming. They haven't pull that lever. They haven't yet made a big move, I think a lot more to come. So we're gonna be digging in to the guys. Thanks for the analysis. Keynote analysis here. Day one of Cisco live in Barcelona kicking off in setting the agenda for 2020. It's the cube coverage. I'm John for Stu Minima Dave Volante. We'll be right back with more live coverage after this short break. >>Yeah, yeah, yeah

>> Announcer: From Barcelona, Spain, it's The Cube covering Cisco live 2018. Brought to you by Cisco, Veem and The Cube's ecosystem partner. >> Okay, welcome back everyone. This is The Cube live in Barcelona, Spain for Cisco live 2018 in Europe. I'm John Furrier, co-host of The Cube with my co-host this week, Stu Miniman, the coupon analyst. Our next guest is Denny Trivette, who's the Vice President of Ecosystem Sales Acceleration Global Partner Organization at Cisco. Denny welcome to The Cube. >> Thank you very much glad to be here. >> So you have a good job. You have to on the business side look at commercializing all this great technology everyone's learning. It's important because there's big numbers, billions of dollars involved in the businesses. Depending on who you talk to, this vendor does a billion dollars with Cisco. This vendor does a billion dollars with supplies at Cisco so a lot of happy customers, but an evolving ecosystem. What's the business outlook from your stand point? Obviously there's change happening, positive change at Cisco. What's going on in the business side? Is it bumpy, is it smooth? Give us the weather report. >> Yeah I think first point though you said I have a good job for Cisco? I have a great for Cisco. I love what we do cause our job is all about how do we leverage the full power of the Cisco partner ecosystem to really build new connections that will drive and accelerate our solutions to all kinds of customers. When you say bumpy areas, absolutely. >> Yeah >> There's always going to be trends and different moves in the market or what have you. For us, what we're able to do is expand the opportunity that Cisco is focused on. We're not just selling products, technologies, and architectures into an IT buying center. Now we're opening up buying centers for our good friends at App D or getting into the line of business and engaging in new conversations that unlock real value. >> You guys have always been a company that has a heritage of enabling technologies. You enable other people to create value and speeds and fees and great tech. The question for you is you mentioned in your title sales acceleration, you can't be in a more pressing time now where words like time to value are faster. Customers want more value up front faster than ever before. So that kind of puts the pressure on the business front. How do you get that done? Is there a certain business model that you guys evolved to? Is it tried and true? Can you explain the business model of how you get to that value faster with partners? >> I think it's a very important point because back in the day we used to celebrate successes, and a success was hey we just launched a new joint integration. That was a success, and we'd celebrate that. In the end nobody monetized that, so in the end that doesn't matter. Now what we're trying to figure out is how do we truly unlock the power of these relationships? There's two transformations we've driven. One is how we engage multiple partners in new sales motions. We've never done that effectively as an industry quite frankly and we've launched things like ACES and it stands for accelerating Cisco ecosystem sales. Which is a fully built framework for better engaging multiple partners so that we can actually do all of the things that we all know we need to do as a business to drive and accelerate success, but we do it highly effectively. There's multiple steps to it. >> John: And multiple stake holders too. >> A lot of stake holders yeah. And by the way a big part of it is make sure you actually have agreement from the executive decision makers from the different partners that we're going to go down these paths in the first point. So very very important. >> Soon you can automate that away, it's like deb ops culture, right? >> Actually no that's so real. We work with this one partner who built out the whole ACES framework. Then they built out ACES two dot oh, sorry ACES at scale. Now they just said hey Denny we're building out ACES at hyper scale where we're going to automate this whole process so that we can drive path the revenue plans with close loop selling etcetera. So it's a game changer for us. >> So this is a real, this is actually happening. >> This is actually happening, and when we engage like this with our partners two things happen we accelerate the whole time to revenue. We actually get the sales teams better aligned. We get executive commitment. We engage customers sooner and then we can sell more effectively. For our customers, they love it because now we're bringing the power of the ecosystem in an organized fashion. They see hey these guys really understand my business issues and they're committed to solving those problems with us. >> And they probably make more money too because when you have that efficiency that drops right to the bottom line. >> Yeah that's important for us and them. And by the way part of the business model transformation that we're driving that's important is I also realized we can no longer live in a siloed world. We use to silo all of our resources. We had big teams on this partner, that partner, this technology, this architecture and what we did is we moved our sales acceleration team into a shared tool model. So now we can dynamically allocate talent to whatever the next big thing is. So a hyper flex, the latest launch, or whatever, great. We can dynamically move the right talent to engage the right partners in the right sales motions. >> That's very elastic, very cool. >> Denny, you know we've been watching Cisco's transformation for years. Obviously, networking is still at the core but security, we go to so many shows. We see Cisco in the container space, lots of open stores. Software acquisitions, how's that transformation of Cisco changing and proliferating the various ecosystem models that you have to build? >> This is one of those things that we struggle with in certain days cause if Cisco moves into a new space where we acquire a new company, not only does the sales motion sometimes change and who we sell to change. It's maybe a new buying center an applications dev ops cloud development, but also the ecosystem changes. So we have to get smart about who we bring in. So for instance back in the day Cisco and a reseller we could go sell to the networking buying center, the data center buying center, but now all of a sudden if we want to have a conversation around dev ops and then bring in the line of business, IT and these other dev ops, Cisco and our resellers we can't really sit at the table and bring as much value there. So there's different vendors, like consultancies out there. Companies like Zentars that can actually come to the table and help build the bridge between IT and the line of business, facilitate and drive that conversation. So to your question, we're engaging new partners like that. They don't resell anything but they're a key influence there to connect the multiple different buying centers. There helping Cisco and our resellers generate opportunities we wouldn't have gotten before. >> To follow up on the channel I remember back when converge infrastructure started. There were Cisco channel partners that built whole data center practices. All new lines of business when they were building it. How do you help build that kind of multiply effect for some of your partners to help really accelerate them, drive new businesses? Think about there are so many new areas that Cisco is tapping into. How do you help move that change? People are resistant to change. They're worried about cloud. They're worried about oh you're taking away some of my existing lines of business. Will I make money? >> Actually when you think about digital transformation there's the cloud, there's analytics, there's security. There's so many technologies that come into play. Our resellers have to think about how do I build a practice that includes all of those different foundations. Working with one of my peers in Rob's organization he's got this person Andre Sintez. We're partnered up with them to build out this new model where we can actually help assess our partners to see where they are against all these critical foundational pieces, and then build the training around it. It's not just training because a reseller has an option. If they're going to move into whatever this dev ops cloud space, whatever it happens to be, they have an option to build, buy, or partner. They can build the capability. Train there people, hire new people, etc. Buy a company that does that already, or partner with one of those consultancies or boutique systems integrator. That's where we're spending our time, is building those new connections. >> I'm wondering if you can comment on service providers too. Obviously it's been a big customer for Cisco before, also there's many times we've said the service provider can be the new channel for both Cisco and the partners. Do you look at that very differently than you do the enterprise? >> Service provider as a channel is a big motion without a doubt because they are in those accounts. They're selling in many cases what our customers want to consume in the consumption model that they want. It is critical that we play with them and that we play with them effectively. What's interesting is sometimes based on the verticals or the industries or the segments it's a different set of solutions. So sometimes it's not the motion that my team does by engaging the right ecosystem partners with them. The motion doesn't change as much, what changes is which customer or segment you're going after. Which partners really make sense and can they be delivered in the consumption model that you're looking at? So we might have to pick the right partners and the right solutions to drive. But once we do, we can still leverage a lot of the same practices. So ACES, sales blitzes, overdrives, vertical value plays, all these cool things that we do today could fit with a service provider or any other client. >> Do you guys just flex those resources and go wherever you need to go? Very elastic kind of like a cloud model. >> Absolutely. >> I got to ask you on the organizational front, do you guys have like a big pow wow with your partners? Is it like an annual summit that you do at Cisco live? How do you get your partners together? Is there like a >> Yes, yes, and yes to all of it >> How do you guys handle the partner relationships? >> Each event is a little bit different. Cisco live and here at Cisco live Barcelona, the incredible thing about this event is we have all the people in the world of solutions. The sponsors, the hardware vendors, software vendors, those vendors are here. Our resellers are here. Our sales teams are here. So this type of event we actually have a separate track. Here at Cisco live called the partner experience. Wendy Mars kicked it off this morning. In the room we had resellers, software vendors, hardware vendors, a bunch of different partner types in the room. Then we break out into different tracks. I just left the solution partner forum where it was no resellers, it was software vendors and all these folks. We had an intimate conversation with them about how we're going to accelerate our business together with them as ecosystem partners. >> So you do the big tent events during the lives. You do your own little events with them as well probably with your own teams like a sales kick off? >> Yup and then probably the most popular events is when we regionalized it and do things like partner connections. So like show Shark Tank, we can bring in four or five of these ecosystem partners and any one particular vertical or architecture and have them pitch to a roomful >> Can we film it? >> Yeah we should. I would love to. >> That would be great Cube action. >> That would be awesome. >> You're really on the front lines, super innovation. I love this notion of codifying and putting frameworks around the systems cause that essentially makes it more efficient and you can then flex for these unique situations cause not every deploy is different. A partner might have different vertical requirements. So you can't boiler plate this. It's really one of those things where complexity you have to address at the field level. >> You do exactly. To your point if we can have certain frameworks, so say like a sales blitz. Real actionable item. A sales blitz is where we do a lunch and learn, a cold calling blitz, then we have basically day two support where we can follow up on leads that come from it. We built a sales blitz originally with a partner like a live action, that plays with us in SD Win. Then we said hey this works in data protection. Lets leverage it for a calm vault or veeam. Hey this also works in a healthcare application. So as we build out these best practices we build them in a way so that they can be scaled across any architecture or any partner or any solution type. We also build it so it can be high touched where I use resources of my own to manage it, low touched we just coach em on how to do it, or no touch here it is it's in a box you take it and you go build it yourself. All the best practices are there. >> So this must have a real impact on personnel. Have you seen higher attainments and retention with sales people? It sounds motivating. >> What's so funny and this is a fact, I just heard last week, one of my teams came up and they said hey Denny I talked to one of our new hires, they came into Cisco early in career first and they were on one of these flex teams and they've already done three different projects in three different areas. In the past they would've been hired in the hyper flex team or whatever. Now they've done whatever, hyper flex, the network intuitive launch, and then they did something around the Apple launch. How cool is that from an experience... >> So the old waterfall model of group to group to group now they can essentially go wherever the agile needs are. >> Exactly. >> Denny I know it's tough to choose favorites, but what's buzzing in your partner ecosystem? What's the area where they're seeing big opportunity, customers are getting excited about? >> A lot of the stories that tell the best are these customer experience stories. If I think of a partner called Local Measure for instance, they're a software vendor. They play in retail and other areas. These stories get exciting. Let me tell you real quick. First of all when we partner with these folks we take a customer in approach. We don't go in there and pitch product like, Local Measure by the way works with Marakey and Spark. We don't go into that line of business fire and pitch Marakey and Spark. It probably doesn't come up until later in the conversation. We really start about hey, what's your true business issue, and typically in a retailer they might want to do two things. They might want to accelerate or increase the engagement of the customers so they get better loyalty and repeat buyers. They want people to come back to their amusement park or their retailer or whatever it happens to be, and ultimately the way Local Measure can do that, they can say hey we can change the engagement in the store. For instance if you go into a shoe store and you send out a tweet that says hey the service stinks at this shoe store, they intercept that through Twitter, or Facebook, or Instagram and then they can correlate that information with location from a Marakey network and then send it to the store and say hey store associate via Spark message. There's a person, they're in your New York City store. They're standing right in this spot right now. They just sent out this tweet. Here's their profile. Go talk to them, they want help. That engagement is very different than other types of engagements, but when we tell those stories people see the importance of connecting technologies together, cause it's multiple technologies, but also bridging the conversation between the line of business, that retails store person, and IT. You can't do it either or, you got to bring em together and deliver that type of outcome. >> Well, we're always looking for some good stories on The Cube so if you've got any great stories to tell with customers we'd love to see these cases that can really point to the future. >> For things like this, events like this we collected 23 different win stories here and Europe from a small set of ecosystems and partners. So we can bring some of these guys on and have them tell their stories directly to you. >> We love those tech athletes. They're out making it happen every day. Denny great to see you and (unintelligible) the Cube and taking the time. I know you have big partner kick off meetings over there. >> Yes >> We appreciate your time coming on The Cube. >> Yeah thank you. >> Live coverage here with The Cube in Barcelona Spain. I'm John Furrier with Stu Miniman, more coverage after this short break. Day one of two days of wall to wall coverage. You're watching The Cube, we'll be right back. (lively music)