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Teresa Carlson, AWS | AWS re:Invent 2018


 

live from Las Vegas it's the cube covering AWS reinvents 2018 brought to you by Amazon Web Services inhale and their ecosystem partners hey welcome back everyone this the cube live day 3 coverage of Amazon Web Services AWS reinvent 2018 we're here with two cents Dave six years we've been covering Amazon every single reinvent since they've had this event except for the first year and you know we've been following AWS really since its inception one of my startup said I was trying to launch and didn't ever got going years ago and he went easy to launch was still command-line and so we know all about it but what's really exciting is the global expansion of Amazon Web Services the impact that not only the commercial business but the public sector government changing the global landscape and the person who I've written about many times on Forbes and unhooking angle Theresa Carlson she's the chief a public sector vice president of Amazon Web Services public sector public sector great to see you hi hi John I checked great to be here again as always so the global landscape mean public sector used to be this a we talk to us many times do this do that yeah the digital environment and software development growth is changing all industries including public sector he's been doing a great job leading the charge the CIA one of the most pivotal deals when I asked Andy jassie directly and my one-on-one with them that this proudest moments one of them is the CIA deal when I talked to the top execs in sales Carla and other people in Amazon they point to that seminal moment with a CIA deal happen and now you got the DoD a lot of good stuff yeah what's do how do you top that how do you raise the bar well you know it still feels like day one even with all that work in that effort and those customers kind of going back to go forward in 2013 when we won the CIA opportunity they are just an amazing customer the entire community is really growing but there's so much more at this point that we're doing outside of that work which is being additive around the world and as you've always said John that was kind of a kind of a pivotal deal but now we're seeing so many of our government customers we now have customers at a hundred and seventy four countries and I have teams on the ground in 28 countries so we're seeing a global mood but you know at my breakfast this week we talked a lot about one of the big changes I've seen in the last like 18 months is state and local government where we're seeing actually states making a big move California Arizona New York Ohio Virginia so we're starting to see those states really make big moves and really looking at applications and solutions that can change that citizen services engagement and I achieve in these state local governments aren't real I won't say their course they're funded but they're not like funded like a financial services sector but that's women money they got to be very efficient clouds a perfect opportunity for them because they can be more productive I do a lot of good things I can and there's 20 new governor's coming on this year so we've had a lot of elections lots of new governors lots of new local council members coming in but governor's a lot of times you'll see a big shift when a governor comes in and takes over or if there's one that stays in and maintains you'll see kind of that program I was just in Arizona a couple weeks ago and the governor of Arizona has a really big fish toward modernization and utilization of information technology and the CIO of the state of Arizona is like awesome they're doing all this work transformative work with the government and then I was at Arizona State University the same day where we just announced a cloud Innovation Center for smart cities and I went around their campus and it's amazing they're using IOT everywhere you can go in there football stadium and you can see the movement of the people how many seats are filled where the parking spaces are how much water's been used where Sparky is their their backside I've got to be Sparky which was fed but you're seeing these kind of things and all of that revs on AWS and they're doing all the analytics and they're gonna continue to do that one for efficiency and knowledge but to also to protect their students and citizens and make them safer through the knowledge of data analytics you know to John's point about you know funding and sometimes constricted funding at state and local levels and even sometimes the federal levels yeah we talked about this at the public sector summit I wonder if you could comment Amazon in the early days help startups compete with big companies it gave them equivalent resources it seems like the distance between public sector and commercial is closing because of the cloud they're able to take advantage of resources at lower cost that they weren't able to before it's definitely becoming the new normal in governments for sure and we are seeing that gap closing this year 2018 for me was a year that I saw kind of big moves to cloud because in the early days it was website hosting kind of dipping their toes in this year we're talking about massive systems that are being moved to the cloud you know big re-architecting and design and a lot of people say well why do they do that that costs money well the reason is because they may have to Rio architect and design but then they get all the benefits of cloud through the things that examples this week new types of storage new types of databases at data analytics IOT machine learning because in the old model they're kind of just stagnated with where they were with that application so we're seeing massive moves with very large applications so that's kind of cool to see our customers and public sector making those big moves and then the outputs the outcome for citizens tax payers agencies that's really the the value and sometimes that's harder to quantify or justify in public sector but over the long term it's it's going to make a huge difference in services and one of the things I now said the breakfast was our work and something called helping out the agents with that ATO process the authority to operate which is the big deal and it cost a lot of money a lot of times long time and processes and we've been working with companies like smartsheet which we helped them do this less than 90 days to get go plow so now working with our partners like Talos and Rackspace and our own model that's one of the things you're also gonna see check and Jon you're taking your knowledge of the process trying to shrink that down could time wise excessive forward to the partners yes to help them through the journey these fast move fast that kind of just keep it going and that's really the goal because they get very frustrated if they build an application that takes forever to get that security that authority to operate because they can't really they can't move out into full production unless that's completed and this could make or break these companies these contracts are so big oh yeah I mean it's significant and they want to get paid for what they're doing and the good work but they also want to see the outcome and the results yeah I gotta ask you what's new on the infrastructure side we were in Bahrain for the region announcement exciting expansion there you got new clouds gov cloud east yeah that's up and running no that's been running announced customers are in there they're doing their dr their coop running applications we're excited yes that's our second region based on a hundred and eighty five percent year-over-year growth of DEFCON region west so it's that been rare at reading I read an article that was on the web from general Keith Alexander he wrote an op-ed on the rationale that the government's taking in the looking at the cloud and looking at the military look at the benefits for the country around how to do cloud yes you guys are also competing for the jet idea which is now it's not a single source contract but they want to have one robust consistent environment yeah a big advantage new analytics so between general Keith Alexander story and then the the public statement around this was do is actually outlined benefits of staying with one cloud how is that going what how's that Jedi deal going well there's there's two points I'd like to make them this first of all we are really proud of DoD they're just continuing to me and they're sticking with their model and it's not slowing them down everything happening around Jedi so the one piece yes Jedi is out there and they need to complete this transaction but the second part is we're just we're it's not slowing us down to work with DoD in fact we've had great meetings with DoD customers this week and they're actually launching really amazing cloud workloads now what's going to be key for them is to have a platform that they can consistently develop and launch new mission applications very rapidly and because they were kind of behind they their model right now is to be able to take rapid advantage of cloud computing for those warriors there's those war fighters out in the field that we can really help every day so I think general Alexander is spot on the benefits of the cloud are going to really merit at DoD I have to say as an analyst you know you guys can't talk about these big deals but when companies you know competitors can test them information becomes public so in the case of CI a IBM contested the judge wheeler ruling was just awesome reading and it underscored Amazon's lead at the time yeah at Forrest IBM to go out and pay two billion dollars for software the recent Oracle can contestant and the GAO is ruling there gave a lot of insights I would recommend go reading it and my takeaway was the the DoD Pentagon said a single cloud is more secure it's going to be more agile and ultimately less costly so that's that decision was on a very strong foundation and we got insight that we never would have been able to get had they not tested well and remember one of the points we were just talking earlier was the authority to operate that that ability to go through the security and compliance to get it launched and if you throw a whole bunch of staff at an organization if they they're struggling with one model how are they gonna get a hundred models all at once so it's important for DoD that they have a framework that they can do live in real first of all as a technical person and an operating system which is kind of my background is that it makes total sense to have that cohesiveness but the FBI gave a talk at your breakfast on Tuesday morning Christene Halverson yeah she's amazing and she pointed out the problems that they're having keep up with the bad actors and she said quote we are FBI is in a data crisis yes and she pointed out all the bad things that happened in Vegas the Boston Marathon bombing and the time it took to put the puzzle pieces together was so long and Amazon shrinks that down if post-event that's hard imagine what the DoD is to do in real time so this is pointing to a new model it's a new era and on that well and we you know one of the themes was tech4good and if you look at the FBI example it's a perfect example of s helping them move faster to do their mission and if they continue to do what they've always done which is use old technologies that don't scale buying things that they may never use or being able to test and try quickly and effectively test Belfast recover and then use this data an FBI I will tell you it is brilliant how they're the name of this program sandcastle one Evan that they've used to actually do all this data and Linux and she talked about time to mission time to catch the bad guys time to share that analysis and data with other groups so that they could quickly disseminate and get to the heart of the matter and not sit there and say weight on it weight on this bad guy while we go over here and change time to value completely being that Amazon is on whether it's commercial or government I talk about values great you guys could have a short term opportunity to nail all these workloads but in the Amazon fashion there's always a wild card no I was so excited Dave and I interviewed Lockheed Martin yesterday yeah and this whole ground station thing is so cool because it's kind of like a Christopher Columbus moment yeah because the world isn't flat doesn't have an edge no it's wrong that lights can power everything there's spaces involved there's space company yes space force right around the corner yep you're in DC what's the excitement around all this what's going on we surprised a lot of with that announcement Lockheed Martin and DigitalGlobe we even had DigitalGlobe in with Andy when we talked about AWS ground station and Lockheed Martin verge and the benefit of this is two amazing companies coming together a tub yes that knows cloud analytics air storage and now we're taking a really hard problem with satellites and making it almost as a service as well as Lockheed doing their cube stats and making sure that there is analysis of every satellite that moves that all points in time with net with no disruption we're going to bring that all together for our customers for a mission that is so critical at every level of government research commercial entities and it's going to help them move fast and that is the key move very fast every mission leader you talk to you that has these kind of predators will say we have to move faster and that's our goal bringing commercial best practices I know you got a run we got less than a minute left but I want you to do a quick plug in for the work you're doing around the space in general you had a special breakout ibrehem yours public sector summit not going on in the space area that your involvement give it quick yeah so we will have it again this year winner first ever at the day before our public sector summit we had an Earth and space day and where we really brought together all these thought leaders on how do we take advantage of that commercial cloud services that are out there to help both this programs research Observatory in any way shape app data sets it went great we worked with NASA while we were here we actually had a little control center with that time so strip from NASA JPL where we literally sat and watched the Mars landing Mars insight which we were part of and so was Lockheed Martin and so his visual globe so that was a lot of fun so you'll see us continue to really expand our efforts in the satellite and space arena around the world with these partnership well you're super cool and relevant space is cool you're doing great relevant work with Amazon I wish we had more time to talk about all the mentoring you're doing with women you're doing tech4good so many great things going on I need to get you guys and all my public sector summits in 2019 we're going to have eight of them around the world and it was so fantastic having the Cuban Baja rain this year I mean it was really busy there and I think we got to see the level of innovation that's shaping up around the world with our customers well thanks to the leadership that you have in the Amazon as a company in the industry is changing the cube will be global and we might see cube regions soon if Lockheed Martin could do it the cube could be there and they have cube sets yes thank you for coming on theresa carlson making it happen really changing the game and raising the bar in public sector globally with cloud congratulations great to have you on the cube as always more cube covers Andy Jasmine coming up later in the program statements for day three coverage after this short break [Music]

Published Date : Nov 29 2018

**Summary and Sentiment Analysis are not been shown because of improper transcript**

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Annette Rippert, Accenture | AWS Executive Summit 2018


 

>> Live, from Las Vegas. It's theCUBE. Covering the AWS Accenture Executive Summit brought to you by Accenture. >> Welcome back everyone to theCUBE's live coverage of the AWS Executive Summit. I'm your host, Rebecca Knight. We're joined by Annette Rippert. She is the Senior Managing Director Accenture Technology, North America. Thanks so much for coming on theCUBE. >> Well, I'm happy to be here today. >> So, let's talk a little bit about Accenture's innovation for society initiative. Give our viewers a little background on it. >> Sure. Well, you know, for quite a while we've been known as a company around innovation. But I think one thing that doesn't always come forward is the fact that you know, since our very early days we've had this very tight coupling with corporate citizenship, with philanthropy. In fact we invest 1% of our pre-taxed dollars in philanthropic related initiatives. And you know, for a number of years we've had initiatives like Tech4Good that are part of the DNA of our organization. So, when you think about the innovation side of the organization, and then you think about our philanthropic desires and couple that now with all of the digital technologies, really the possibilities are almost endless when you think about ways that, really, we strive to be able to conquer, not only business problems but societal problems with technology. >> So how do you decide where you're going to focus your energy, your time, your resources. How do you choose the biggest most pressing problems? >> Yes. Well I think one of the things that's really important is we always start with the business process or the societal issue itself as opposed to thinking about how can we use a particular technology to instantiate something we start with really, what's the social problem. And one of the ways that we do this, we have a global innovation contest. Our people get so excited to be apart of this as you could imagine. And one of the tracks is really around Tech4Good and so, teams from around the world think of ways that they can use technology to solve a particular societal issue. And it's really exciting to see the kind of innovations that come out of that. In the end the winners globally are funded to be able to take that idea and actually develop it and put it out in to use. >> So talk about some of the winners and the most exciting entrants from your perspective. >> Well, there's one that I think is maybe a good place to start and that's really around the area of home care, elder care, you know striving to keep a connection together with somebody who's in that circumstance. And being able to provide sort of a real world interaction. So, one of the teams took, with that in mind, concepts around natural language processing, around AI, and really IoT as well. Connecting in sensors in the home, whether that be to doors or to beds or to stoves which can represent safety concerns. And this innovation was built around an Amazon Echo show and around the Amazon platform. And really enables a lot of freedom and a opportunity for the person who's home bound like that to be able to interface with family, with caregivers and really better enable an independent living situation that extends that home care environment. >> So particularly, as the world's population is aging, that's something that we're experiencing here in the US, you can see how that really would help to solve a social challenge. >> Yes, pretty exciting. >> Yeah, so. Talk to me a little bit more about how this contest works in terms of teams within Accenture working together, collaborating and do the self-form the teams? Does Accenture tell them how to ... >> We announce the competition and people self-form it can be an individual, it can be a team. They do this on their own time. They spend time really thinking about how they can apply new concepts. So for us, it's a opportunity for people to learn but then they also think about wanting to address something that's another part of them, you know doing social good. So, it's also an opportunity to contribute and give back through the process of this competition. >> I know that one of the parts of the innovation for social good is the skills to succeed initiative. Can you tell our viewers a little bit more about that? >> Sure, well this is a program really that has taken off like wildfire and we've been doing it for many, many years and it's targeted with extending technology skills to individuals who come from lesser than means. It's a way of extending skills and capability and coaching to provide them the ability to really re-enter the work force. Re-enter the work force with skills and get on their feet. It's been something, it is pervasive across our business. Most of our people have participated in some way whether through coaching or other initiatives and it's been very successful. >> So you go in to these communities and coach marginalized communities? >> Yes, and then it provides an opportunity for them to be able to re-enter, whether re-enter the work force whether with us or any other organization. We look most to provide them with skills. We also provide them with other things that you don't think about when somebody is trying to re-enter the work force, whether that happens to be clothing or other capability to be able to get back on your feet. >> So let's talk about this moment in time in the technology industry. So we have this explosion of digital technologies, as you were saying, AI and machine learning and big data, data analytics and we have companies sort of coming together saying hey, there are a lot of pressing global challenge, societal challenges. We need to harness these technologies to solve them. I mean, do you think that, can you describe, since you are really on the ground, your boots on the ground in the middle of this, what it's like to be in this environment. Do you think that other companies are sort of following Accenture's lead? How would you describe what's going on? >> Well, I think that for a very long time, as I was mentioning, part of our mission statement as a company is to help the way the world works and lives. And so it's been kind of core to the way that we operate the business in our core values. But I think what's happening now is there's a lot more awareness of social good. And instead of supporting a charity or being a partner together with a charity, now we find ways we can really amplify our ability to make a difference. And that is by leveraging our capability around technology to help take that devotion of time, that interest, and really step it up in a pretty significant way. To bring that technology in a way that really's disruptive to changing the societal issue. >> But at the same time you don't want to necessarily start with the technology itself. You want to make sure you're starting with the problem. >> Well that really comes back to the way that we address business problems and the way we address the societal problems, is all of our people are taught concepts around designed thinking. Around human centered design. And so that concept of starting with what is the human problem, is a very natural course because that's the way that we solve all of our business problems. And so, I think that that's a, in thinking about how we solve those issues or collaborate in order to do that I think really drives a lot more complete answers in fact, to the kind of problems that we look to solve. And that's why starting with the societal issue and really what's at risk. What are we trying to address? And then thinking of creative ways to be disruptive around that. Some cases it's not even around the technology. It's about, you know, thinking in a new way about how to address those issues. >> And a cultural shift and getting people to, yeah exactly, collaborate differently. So I know you've just came from a hackathon and you were helping charities think different, think about a problem they wanted to solve and then think about how we could use technology to solve it. Tell our viewers a little bit more about the hackathon here. >> Sure, well you know, our interest in this area is, you can tell I'm very passionate about it. We invest a lot of time from a corporate standpoint and we're helping to sponsor this hackathon here at AWS re:Invent and we're doing that together with several organizations. For example, Girls Who Code, let me see, GameChanger, Compassion, and Goodwill are all other organizations that are participating in the hackathon. And had really interesting problems that they brought to the table. In fact, one of the problems that we talked about today, that the teams are over hacking away thinking about, is there are many organizations that sponsor very under privileged children and create, in this organization situation, they create a one to one relationship between a sponsor and a child and they were looking for ways to be able to connect those two parties by using natural language processing, they wanted to facilitate a near real time kind of dialogue across the boundaries of language in a way that ensures protection of the child and that there's nothing malicious that could happen through that direct connection. Of course we expect everyone to be well-meaning in that but part of the innovation is also protecting the children too. So the teams are over hacking away looking at this and several other kind of problems, social problems, Tech4Good type of initiatives throughout the day today. >> So at next year's, let's look in to our crystal balls here and think about what we're going to be talking about at next year's AWS Executive Summit. What is on the table for this year and what kinds of things are most exciting you that you're ... >> Well I think all the innovation, just further enables it, the way that we think about how we're using today, artificial intelligence, and you couple that together with so many other things around, whether, the example I just gave, around natural language processing and you couple that together with the societal and business problems that are here. I mean, it's really quite explosive. So you think about all of the new innovation that's being announced this week. I think the opportunity to be able to drive that even deeper into, whether it happens to business or societal problem, will be even more interesting next year. >> We'll end that, thank you so much for coming on theCUBE. It was great talking to you. >> Thank you. >> A really fun conversation. >> Enjoyed it. >> I'm Rebecca Knight. We will have more from the AWS Executive Summit coming up in just a little bit. (electronic music)

Published Date : Nov 27 2018

SUMMARY :

brought to you by Accenture. of the AWS Executive Summit. Give our viewers a little background on it. and then you think about our philanthropic desires So how do you decide And one of the ways that we do this, So talk about some of the and that's really around the area of home care, So particularly, as the world's population is aging, collaborating and do the self-form the teams? We announce the competition and is the skills to succeed initiative. to provide them the ability to really We look most to provide them with skills. We need to harness these technologies to solve them. And so it's been kind of core to the way that But at the same time you don't want to necessarily and the way we address the societal problems, and then think about how we could use In fact, one of the problems that we talked about today, What is on the table for this year the way that we think about how we're using today, We'll end that, thank you so much for coming on theCUBE. We will have more from the AWS Executive Summit

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