(bright music) >> Okay, we're back. With Jeff and Travis Vigil to dig deeper into the news. Guys, again, good to see you. Travis, if you could, maybe before we get into the news, can you set the business context for us? What's going on out there? >> Yeah, thanks for that question, Dave. To set a little bit of the context when you look at the data protection market, Dell has been a leader in providing solutions to customers for going on nearly two decades now. We have tens of thousands of people using our appliances. We have multiple thousands of people using our latest, modern, simple power protect data manager software. And as Jeff mentioned, we have, you know, 1700 customers protecting 14 exabytes of data in the public clouds today. And that foundation gives us a unique vantage point. We talked to a lot of customers. And they're really telling us three things. They want simple solutions, they want us to help them modernize, and they want us as the highest priority, maintain that high degree of resiliency that they expect from our data protection solutions. So that's the backdrop to the news today. And as we go through the news, I think you'll agree that each of these announcements deliver on those pillars. And in particular, today we're announcing the PowerProtect Data Manager Appliance. We are announcing PowerProtect Cyber Recovery enhancements, and we are announcing enhancements to our APEX data storage services. >> Okay, so three pieces, let's dig to that. It's interesting appliance, everybody wants software but then you talk to customers and they're like, "Well, we actually want appliances because we just want to put it in and it works, and performs great." So what do we need to know about the appliance? What's the news there? >> Well, you know, part of the reason I gave you some of those stats to begin with is, that we have this strong foundation of experience, but also intellectual property. Components that we've taken, that have been battle tested in the market. And we've put them together in a new simple, integrated appliance that really combines the best of the target appliance capabilities, we have with that modern, simple software. And we've integrated it from the, you know, sort of taking all of those pieces, putting them together in a simple, easy-to-use and easy-to-scale interface for customers. >> So the premise that I've been putting forth for, you know, months now, probably well over a year, is that data protection is becoming an extension of your cybersecurity strategies. So I'm interested in your perspective on Cyber Recovery, your specific news that you have there? >> Yeah, you know, we are in addition to simplifying things via the appliance. We are providing solutions for customers no matter where they're deploying. And Cyber Recovery, especially, when it comes to cloud deployments, it's an increasing area of interest and deployment that we see with our customers. So what we're announcing today is that we're expanding our Cyber Recovery services to be available in Google Cloud. With this announcement, it means we're available in all three of the major Clouds. And it really provides customers the flexibility to cure their data no matter if they're running, you know, on premises, in a Colo, at the edge in the public cloud. And the other nice thing about this announcement is that you have the ability to use Google Cloud as a Cyber Recovery vault. That really allows customers to isolate critical data and they can recover that critical data from the vault back to on-premises or from that vault back to running their cyber protection, or their data protection solutions in the public cloud. >> I always involve my favorite Matt Baker here, It's not a zero-sum game, but this is a perfect example where there's opportunities for a company like Dell to partner with the public cloud provider. You've got capabilities that don't exist there. You've got the on-prem capabilities. We could talk about Edge all day, but that's a different topic. Okay so my other question, Travis, is how does this all fit into APEX? We hear a lot about APEX as a service it's sort of the new hot thing. What's happening there? What's the news around APEX? >> Yeah, we've seen incredible momentum with our APEX Solutions, since we introduced data protection options into them earlier this year. And we're really building on that momentum with this announcement being, you know, providing solutions that allow customers to consume flexibly. And so what we're announcing specifically is, that we're expanding APEX Data Storage Services to include a data protection option. And it's like with all APEX offers, it's a pay-as-you go solution. Really streamlines the process of customers purchasing, deploying, maintaining and managing their backup software. All a customer really needs to do is, you know, specify their base capacity, they specify their performance tier, they tell us do they want a one-year term, or a three-year term? And we take it from there. We get them up and running, so they can start deploying and consuming flexibly. And as with many of our APEX solutions, it's a simple user experience all exposed through a unified APEX console. >> Okay, so you're keeping a simple, like, I think large, medium, small, you know, we hear a lot about T-shirt sizes. I'm a big fan of that 'cause you guys should be smart enough to figure out, you know, based on my workload, what I need. How different is this? I wonder if you guys could address this, Jeff, maybe you can- >> So, I'll start and then, pitch me, you know, Travis, you jump in when I screw up here so... >> Awesome. >> So first I'd say we offer innovative Multi-cloud data protection solutions. We provide that deliver performance, efficiency and scale that our customers demand and require. We support as Travis at all the major public clouds. We have a broad ecosystem of workload support and I guess the great news is we're up to 80% more cost effective than any of the competition. >> 80%? >> 80%. >> That's a big number. Travis, what's your point of view on this? >> Yeah, I think number one, end-to-end data protection. We, we are that one stop shop that I talked about. Whether it's a simplified appliance, whether it's deployed in the cloud, whether it's at the edge, whether it's integrated appliances, target appliances, software we have solutions that span the gamut as a service. I mentioned the APEX solution as well. So really we can provide solutions that helps support customers and protect them, any workload, any cloud, anywhere that data lives, Edge core to cloud. The other thing that we're here, as a big differentiator for Dell and Jeff touched on this a little bit earlier, is our intelligent cyber resiliency. We have a unique combination in the market where we can offer immutability or protection against deletion as sort of that first line of defense. But we can also offer a second level of defense which is isolation, talking about data vaults or cyber vaults and Cyber Recovery. And more importantly, the intelligence that goes around that vault. It can look at detecting cyber-attacks, it can help customer speed time to recovery and really provides AI and ML to help early diagnosis of a cyber-attack and fast recovery should a cyber-attack occur. And you know, if you look at customer adoption of that solution specifically in the clouds, we have over 1300 customers utilizing PowerProtect Cyber Recovery. >> So I think it's fair to say that your, I mean your portfolio has obviously been a big differentiator whenever I talk to, you know your finance team, Michael Dell, et cetera that an end-to-end capability that that your ability to manage throughout the supply chain. We actually just did an event recently with you guys where you went into what you're doing to make infrastructure trusted. And so my take on that is, in a lot of respects, you're shifting, you know, the client's burden to your R&D, and now, they have a lot of work to do, so it's not like they can go home and just relax, but that's a key part of the partnership that I see. Jeff, I wonder if you could give us the final thoughts. >> Sure, Dell has a long history of being a trusted partner within IT, right? So we have unmatched capabilities, going back to your point, we have the broadest portfolio, we have, you know, we're a leader in every category that we participate and we have a broad deep breadth of portfolio. We have scale, we have innovation that is just unmatched. Within data protection itself, we have the trusted market leader, no if and or buts. We're a number one for both data protection software in appliances per IDC. And we were just named, for the 17th consecutive time the leader in the Gartner Magic Quadrant. So bottom line is customers can count on Dell. >> Yeah. And I think again, we're seeing the evolution of data protection. It's not like the last 10 years, it's really becoming an adjacency and really a key component of your cyber strategy. I think those two parts of the organization are coming together. So guys, really appreciate your time. Thanks for (indistinct). >> Thank you, sir. Thanks, Travis, good to see you. All right, in a moment, I'm going to come right back and summarize what we learned today, what actions you can take for your business. You're watching "The Future of Multicloud Data Protection" made possible by Dell and collaboration with the Cube, your leader in enterprise and emerging tech coverage, right back. (upbeat music) >> In our data driven world. Protecting data has never been more critical, to guard against everything from cyber incidents to unplanned outages. You need a cyber resilient multi-cloud data protection strategy. >> It's not a matter of if you're going to get hacked, it's a matter of when. And I want to know that I can recover and continue to recover each day. >> It is important to have a cyber security and a cyber resiliency plan in place, because the threat of cyber-attack are imminent. >> PowerProtects Data manager from Dell Technologies helps deliver the data protection and security confidence you would expect from a trusted we chose PowerProtect Data Manager because we've been on strategic partner with Dell Technologies, for roughly 20 years now. Our partnership with Dell Technologies has provided us with the ability to scale, and grow as we've transition from 10 billion in assets to 20 billion. >> With PowerProtect Data Manager, you can enjoy exceptional ease of use to increase your efficiency and reduce costs. >> Got installed it by myself, learn it by myself, with very intuitive >> While restoring a machine with PowerProtect Data Manager is fast. We can fully manage PowerProtect through the center. We can recover a whole machine in seconds. >> Data Manager offers innovation such as Transparent Snapshots to simplify virtual machine backups and it goes beyond backup and restore to provide valuable insights and to protected data, workloads and VMs. >> In our previous environment, it would take anywhere from three to six hours a night to do a single backup of each VM. Now we're backing up hourly and it takes two to three seconds with the Transparent Snapshots. >> With PowerProtect's Data Manager, you get the peace of mind knowing that your data is safe and available whenever you need it. >> Data is extreme important. We can't afford to lose any data. We need things just to work. >> Start your journey to modern data protection with Dell PowerProtect Data Manager. Visit dell.com/powerprotectdatamanager. >> We put forth the premise in our introduction that the worlds of data protection and cyber security must be more integrated. We said that data recovery strategies have to be built into security practices and procedures and by default, this should include modern hardware and software. Now in addition, to reviewing some of the challenges that customers face, which have been pretty well documented, we heard about new products that Dell Technologies is bringing to the marketplace. Specifically, address these customer concerns. There were three that we talked about today. First, the PowerProtect Data Manager Appliance, which is an integrated system. Taking advantage of Dell's history in data protection but adding new capabilities. And I want to come back to that in a moment. Second is Dell's PowerProtect Cyber Recovery for Google Cloud platform. This rounds out the big three public cloud providers for Dell, which joins AWS and Azure support. Now finally, Dell has made its target backup appliances available in APEX. You might recall earlier this year, we saw the introduction from Dell of APEX backup services. And then in May at Dell Technologies World, we heard about the introduction of APEX Cyber Recovery Services. And today, Dell is making its most popular backup appliances available in APEX. Now I want to come back to the PowerProtect Data Manager Appliance because it's a new integrated appliance. And I asked Dell off camera, really, what is so special about these new systems and what's really different from the competition because look, everyone offers some kind of integrated appliance. So I heard a number of items Dell talked about simplicity and efficiency and containers and Kubernetes. So I kind of kept pushing and got to what I think is the heart of the matter in two really important areas. One is simplicity. Dell claims that customers can deploy the system in half the time relative to the competition. So we're talking minutes to deploy and of course, that's going to lead to much simpler management. And the second real difference I heard, was backup and restore performance for VMware workloads. In particular, Dell has developed transparent snapshot capabilities to fundamentally change the way VMs are protected which leads to faster backup and restores with less impact on virtual infrastructure. Dell believes this new development is unique in the market, and claims that in its benchmarks, the new appliance was able to back up 500 virtual machines in 47% less time compared to a leading competitor. Now this is based on Dell benchmarks so hopefully these are things that you can explore in more detail with Dell to see if and how they apply to your business. So if you want more information go to the Data Protection page at Dell.com. You can find that at dell.com/dataprotection. And all the content here and all the videos are available on demand at thecube.net. Check out our series, on the blueprint for trusted infrastructure it's related and has some additional information. And go to siliconangle.com for all the news and analysis related to these and other announcements. This is Dave Vellante. Thanks for watching "The Future of Multi-cloud Protection." Made possible by Dell in collaboration with the Cube your leader in enterprise and emerging tech coverage. (upbeat music)

>> Prior to the pandemic, organizations were largely optimized for efficiency as the best path to bottom line profits. Many CIOs tell theCUBE privately that they were caught off guard by the degree to which their businesses required greater resiliency beyond their somewhat cumbersome disaster recovery processes. And the lack of that business resilience has actually cost firms because they were unable to respond to changing market forces. And certainly, we've seen this dynamic with supply chain challenges. And there's a little doubt we're also seeing it in the area of cybersecurity generally, and data recovery specifically. Over the past 30 plus months, the rapid adoption of cloud to support remote workers and build in business resilience had the unintended consequences of expanding attack vectors, which brought an escalation of risk from cybercrime. While security in the public cloud is certainly world class, the result of multicloud has brought with it multiple shared responsibility models, multiple ways of implementing security policies across clouds and on-prem. And at the end of the day, more, not less, . But there's a positive side to this story. The good news is that public policy, industry collaboration and technology innovation is moving fast to accelerate data protection and cybersecurity strategies with a focus on modernizing infrastructure, securing the digital supply chain, and very importantly, simplifying the integration of data protection and cybersecurity. Today, there's heightened awareness that the world of data protection is not only an adjacency to, but is becoming a fundamental component of cybersecurity strategies. In particular, in order to build more resilience into a business, data protection people, technologies and processes must be more tightly coordinated with security operations. Hello, and welcome to "The Future of Multicloud Data Protection" made possible by Dell in collaboration with theCUBE. My name is Dave Vellante and I'll be your host today. In this segment, we welcome into theCUBE two senior executives from Dell who will share details on new technology announcements that directly address these challenges. Jeff Boudreau is the President and General Manager of Dell's Infrastructure Solutions Group, ISG, and he's going to share his perspectives on the market and the challenges he's hearing from customers. And we're going to ask Jeff to double click on the messages that Dell is putting into the marketplace and give us his detailed point of view on what it means for customers. Now, Jeff is going to be joined by Travis Vigil. Travis is the Senior Vice-President of Product Management for ISG at Dell Technologies, and he's going to give us details on the products that are being announced today and go into the hard news. Now, we're also going to challenge our guests to explain why Dell's approach is unique and different in the marketplace. Thanks for being with us. Let's get right into it. (upbeat music) We're here with Jeff Boudreau and Travis Vigil, and we're going to dig into the details about Dell's big data protection announcement. Guys, good to see you. Thanks for coming in. >> Good to see you. Thank you for having us. >> You're very welcome. Alright, let's start off Jeff, with the high level. You know, I'd like to talk about the customer, what challenges they're facing? You're talking to customers all the time. What are they telling you? >> Sure, as you know, we spend a lot of time with our customers, specifically listening, learning, understanding their use cases, their pain points within their specific environments. They tell us a lot. No surprise to any of us that data is a key theme that they talk about. It's one of their most important assets. They need to extract more value from that data to fuel their business models, their innovation engines, their competitive edge. So, they need to make sure that that data is accessible, it's secure and its recoverable, especially in today's world with the increased cyber attacks. >> Okay, so maybe we could get into some of those challenges. I mean, when you talk about things like data sprawl, what do you mean by that? What should people know? >> Sure, so for those big three themes, I'd say, you have data sprawl, which is the big one, which is all about the massive amounts of data. It's the growth of that data, which is growing at unprecedented rates. It's the gravity of that data and the reality of the multicloud sprawl. So stuff is just everywhere, right? Which increases that surface as attack space for cyber criminals. >> And by gravity, you mean the data's there and people don't want to move it. >> It's everywhere, right? And so when it lands someplace, think Edge, Core or Cloud, it's there. And it's something we have to help our customers with. >> Okay, so it's nuanced 'cause complexity has other layers. What are those layers? >> Sure. When we talk to our customers, they tell us complexity is one of their big themes. And specifically it's around data complexity. We talked about that growth and gravity of the data. We talk about multicloud complexity and we talk about multicloud sprawl. So multiple vendors, multiple contracts, multiple tool chains, and none of those work together in this multicloud world. Then that drives their security complexity. So, we talk about that increased attack surface. But this really drives a lot of operational complexity for their teams. Think about we're lacking consistency through everything. So people, process, tools, all that stuff, which is really wasting time and money for our customers. >> So, how does that affect the cyber strategies and the, I mean, I've often said the Cisco, now they have this shared responsibility model. They have to do that across multiple clouds. Every cloud has its own security policies and frameworks and syntax. So, maybe you could double click on your perspective on that. >> Sure. I'd say the big challenge customers have seen, it's really inadequate cyber resiliency and specifically, they're feeling very exposed. And today as the world with cyber attacks being more and more sophisticated, if something goes wrong, it is a real challenge for them to get back up and running quickly. And that's why this is such a big topic for CEOs and businesses around the world. You know, it's funny. I said this in my open. I think that prior to the pandemic businesses were optimized for efficiency, and now they're like, "Wow, we have to actually put some headroom into the system to be more resilient." You know, are you hearing that? >> Yeah, we absolutely are. I mean, the customers really, they're asking us for help, right? It's one of the big things we're learning and hearing from them. And it's really about three things. One's about simplifying IT. Two, it's really helping them to extract more value from their data. And then the third big piece is ensuring their data is protected and recoverable regardless of where it is going back to that data gravity and that very, you know, the multicloud world. Just recently, I don't know if you've seen it, but the Global Data Protected, excuse me, the Global Data Protection Index. >> GDPI. >> Yes. Jesus. >> Not to be confused with GDPR. >> Actually, that was released today and confirms everything we just talked about around customer challenges. But also it highlights at an importance of having a very cyber, a robust cyber resilient data protection strategy. >> Yeah, I haven't seen the latest, but I want to dig into it. I think this, I've done this many, many years in a row. I'd like to look at the time series and see how things have changed. All right. At a high level, Jeff, can you kind of address why Dell, from your point of view is best suited? >> Sure. So, we believe there's a better way or a better approach on how to handle this. We think Dell is uniquely positioned to help our customers as a one stop shop, if you will, for that cyber resilient multicloud data protection solution and needs. We take a modern, a simple and resilient approach. >> What does that mean? What do you mean by modern? >> Sure. So modern, we talk about our software defined architecture. Right? It's really designed to meet the needs not only of today, but really into the future. And we protect data across any cloud and any workload. So, we have a proven track record doing this today. We have more than 1,700 customers that trust us to protect more than 14 exabytes of their data in the cloud today. >> Okay, so you said modern, simple and resilient. What do you mean by simple? >> Sure. We want to provide simplicity everywhere, going back to helping with the complexity challenge. And that's from deployment to consumption, to management and support. So, our offers will deploy in minutes. They are easy to operate and use, and we support flexible consumption models for whatever the customer may desire. So, traditional subscription or as a service. >> And when you talk about resilient, I mean, I put forth that premise, but it's hard because people say, "Well, that's going to cost us more. Well, it may, but you're going to also reduce your risk." So, what's your point of view on resilience? >> Yeah, I think it's something all customers need. So, we're going to be providing a comprehensive and resilient portfolio of cyber solutions that are secure by design. And we have some unique capabilities and a combination of things like built in immutability, physical and logical isolation. We have intelligence built in with AI part recovery. And just one, I guess fun fact for everybody is we have, our cyber vault is the only solution in the industry that is endorsed by Sheltered Harbor that meets all the needs of the financial sector. >> So it's interesting when you think about the NIST framework for cybersecurity. It's all about about layers. You're sort of bringing that now to data protection. >> Jeff: Correct. Yeah. >> All right. In a minute, we're going to come back with Travis and dig into the news. We're going to take a short break. Keep it right there. (upbeat music) (upbeat adventurous music) Okay, we're back with Jeff and Travis Vigil to dig deeper into the news. Guys, again, good to see you. Travis, if you could, maybe you, before we get into the news, can you set the business context for us? What's going on out there? >> Yeah. Thanks for that question, Dave. To set a little bit of the context, when you look at the data protection market, Dell has been a leader in providing solutions to customers for going on nearly two decades now. We have tens of thousands of people using our appliances. We have multiple thousands of people using our latest modern, simple PowerProtect Data Manager Software. And as Jeff mentioned, we have, 1,700 customers protecting 14 exabytes of data in the public clouds today. And that foundation gives us a unique vantage point. We talked to a lot of customers and they're really telling us three things. They want simple solutions. They want us to help them modernize. And they want us to add as the highest priority, maintain that high degree of resiliency that they expect from our data protection solutions. So, that's the backdrop to the news today. And as we go through the news, I think you'll agree that each of these announcements deliver on those pillars. And in particular, today we're announcing the PowerProtect Data Manager Appliance. We are announcing PowerProtect Cyber Recovery Enhancements, and we are announcing enhancements to our APEX Data Storage Services. >> Okay, so three pieces. Let's dig to that. It's interesting, appliance, everybody wants software, but then you talk to customers and they're like, "Well, we actually want appliances because we just want to put it in and it works." >> Travis: (laughs) Right. >> It performs great. So, what do we need to know about the appliance? What's the news there? >> Well, you know, part of the reason I gave you some of those stats to begin with is that we have this strong foundation of experience, but also intellectual property components that we've taken that have been battle tested in the market. And we've put them together in a new simple, integrated appliance that really combines the best of the target appliance capabilities we have with that modern, simple software. And we've integrated it from the, you know, sort of taking all of those pieces, putting them together in a simple, easy to use and easy to scale interface for customers. >> So, the premise that I've been putting forth for months now, probably well over a year, is that data protection is becoming an extension of your cybersecurity strategies. So, I'm interested in your perspective on cyber recovery. Your specific news that you have there. >> Yeah, you know, we are in addition to simplifying things via the appliance, we are providing solutions for customers no matter where they're deploying. And cyber recovery, especially when it comes to cloud deployments, is an increasing area of interest and deployment that we see with our customers. So, what we're announcing today is that we're expanding our cyber recovery services to be available in Google Cloud. With this announcement, it means we're available in all three of the major clouds and it really provides customers the flexibility to secure their data no matter if they're running on-premises, in Acolo, at the Edge, in the public cloud. And the other nice thing about this announcement is that you have the ability to use Google Cloud as a cyber recovery vault that really allows customers to isolate critical data and they can recover that critical data from the vault back to on-premises or from that vault back to running their cyber protection or their data protection solutions in the public cloud. >> I always invoke my favorite Matt Baker here. "It's not a zero sum game", but this is a perfect example where there's opportunities for a company like Dell to partner with the public cloud provider. You've got capabilities that don't exist there. You've got the on-prem capabilities. We could talk about Edge all day, but that's a different topic. Okay, so my other question Travis, is how does this all fit into APEX? We hear a lot about APEX as a service. It's sort of the new hot thing. What's happening there? What's the news around APEX? >> Yeah, we've seen incredible momentum with our APEX solutions since we introduced data protection options into them earlier this year. And we're really building on that momentum with this announcement being providing solutions that allow customers to consume flexibly. And so, what we're announcing specifically is that we're expanding APEX Data Storage Services to include a data protection option. And it's like with all APEX offers, it's a pay-as-you-go solution. Really streamlines the process of customers purchasing, deploying, maintaining and managing their backup software. All a customer really needs to do is specify their base capacity. They specify their performance tier. They tell us do they want a one year term or a three year term and we take it from there. We get them up and running so they can start deploying and consuming flexibly. And as with many of our APEX solutions, it's a simple user experience all exposed through a unified APEX Console. >> Okay, so it's, you're keeping it simple, like I think large, medium, small. You know, we hear a lot about T-shirt sizes. I'm a big fan of that 'cause you guys should be smart enough to figure out, you know, based on my workload, what I need. How different is this? I wonder if you guys could address this. Jeff, maybe you can start. >> Sure, I'll start and then- >> Pitch me. >> You know, Travis, you jump in when I screw up here. >> Awesome. >> So, first I'd say we offer innovative multicloud data protection solutions. We provide that deliver performance, efficiency and scale that our customers demand and require. We support as Travis said, all the major public clouds. We have a broad ecosystem of workload support and I guess the great news is we're up to 80% more cost effective than any of the competition. >> Dave: 80%? >> 80% >> Hey, that's a big number. All right, Travis, what's your point of view on this? >> Yeah, I think number one, end-to-end data protection. We are that one stop shop that I talked about, whether it's a simplified appliance, whether it's deployed in the cloud, whether it's at the Edge, whether it's integrated appliances, target appliances, software. We have solutions that span the gamut as a service. I mentioned the APEX Solution as well. So really, we can provide solutions that help support customers and protect them, any workload, any cloud, anywhere that data lives. Edge, Core to Cloud. The other thing that we hear as a big differentiator for Dell, and Jeff touched on on this a little bit earlier, is our Intelligent Cyber Resiliency. We have a unique combination in the market where we can offer immutability or protection against deletion as sort of that first line of defense. But we can also offer a second level of defense, which is isolation, talking about data vaults or cyber vaults and cyber recovery. And more importantly, the intelligence that goes around that vault. It can look at detecting cyber attacks. It can help customers speed time to recovery. And really provides AI and ML to help early diagnosis of a cyber attack and fast recovery should a cyber attack occur. And if you look at customer adoption of that solution, specifically in the cloud, we have over 1300 customers utilizing PowerProtect Cyber Recovery. >> So, I think it's fair to say that your portfolio has obviously been a big differentiator. Whenever I talk to your finance team, Michael Dell, et cetera, that end-to-end capability, that your ability to manage throughout the supply chain. We actually just did an event recently with you guys where you went into what you're doing to make infrastructure trusted. And so my take on that is you, in a lot of respects, you're shifting the client's burden to your R&D. now they have a lot of work to do, so it's not like they can go home and just relax. But that's a key part of the partnership that I see. Jeff, I wonder if you could give us the final thoughts. >> Sure. Dell has a long history of being a trusted partner within IT, right? So, we have unmatched capabilities. Going back to your point, we have the broadest portfolio. We're a leader in every category that we participate in. We have a broad deep breadth of portfolio. We have scale. We have innovation that is just unmatched. Within data protection itself, we are the trusted market leader. No if, ands or buts. We're number one for both data protection software in appliances per IDC and we were just named for the 17th consecutive time the leader in the Gartner Magic Quadrant. So, bottom line is customers can count on Dell. >> Yeah, and I think again, we're seeing the evolution of data protection. It's not like the last 10 years. It's really becoming an adjacency and really, a key component of your cyber strategy. I think those two parts of the organization are coming together. So guys, really appreciate your time. Thanks for coming. >> Thank you, sir. >> Dave. >> Travis, good to see you. All right, in a moment I'm going to come right back and summarize what we learned today, what actions you can take for your business. You're watching "The Future of Multicloud Data Protection" made possible by Dell in collaboration with theCUBE, your leader in enterprise and emerging tech coverage. Right back. >> Advertiser: In our data-driven world, protecting data has never been more critical. To guard against everything from cyber incidents to unplanned outages, you need a cyber resilient multicloud data protection strategy. >> It's not a matter of if you're going to get hacked, it's a matter of when. And I want to know that I can recover and continue to recover each day. >> It is important to have a cyber security and a cyber resiliency plan in place because the threat of cyber attack are imminent. >> Advertiser: PowerProtect Data Manager from Dell Technologies helps deliver the data protection and security confidence you would expect from a trusted partner and market leader. >> We chose PowerProtect Data Manager because we've been a strategic partner with Dell Technologies for roughly 20 years now. Our partnership with Dell Technologies has provided us with the ability to scale and grow as we've transitioned from 10 billion in assets to 20 billion. >> Advertiser: With PowerProtect Data Manager, you can enjoy exceptional ease of use to increase your efficiency and reduce costs. >> I'd installed it by myself, learn it by myself. It was very intuitive. >> While restoring your machine with PowerProtect Data Manager is fast, we can fully manage PowerProtect through the center. We can recover a whole machine in seconds. >> Instructor: Data Manager offers innovation such as transparent snapshots to simplify virtual machine backups, and it goes beyond backup and restore to provide valuable insights into protected data, workloads and VMs. >> In our previous environment, it would take anywhere from three to six hours a night to do a single backup of each VM. Now, we're backing up hourly and it takes two to three seconds with the transparent snapshots. >> Advertiser: With PowerProtect's Data Manager, you get the peace of mind knowing that your data is safe and available whenever you need it. >> Data is extremely important. We can't afford to lose any data. We need things just to work. >> Advertiser: Start your journey to modern data protection with Dell PowerProtect's Data Manager. Visit dell.com/powerprotectdatamanager >> We put forth the premise in our introduction that the worlds of data protection in cybersecurity must be more integrated. We said that data recovery strategies have to be built into security practices and procedures and by default, this should include modern hardware and software. Now, in addition to reviewing some of the challenges that customers face, which have been pretty well documented, we heard about new products that Dell Technologies is bringing to the marketplace that specifically address these customer concerns. And there were three that we talked about today. First, the PowerProtect Data Manager Appliance, which is an integrated system taking advantage of Dell's history in data protection, but adding new capabilities. And I want to come back to that in a moment. Second is Dell's PowerProtect Cyber Recovery for Google Cloud platform. This rounds out the big three public cloud providers for Dell, which joins AWS and Azure support. Now finally, Dell has made its target backup appliances available in APEX. You might recall, earlier this year we saw the introduction from Dell of APEX Backup Services and then in May at Dell Technologies World, we heard about the introduction of APEX Cyber Recovery Services. And today, Dell is making its most popular backup appliances available in APEX. Now, I want to come back to the PowerProtect Data Manager Appliance because it's a new integrated appliance and I asked Dell off camera, "Really what is so special about these new systems and what's really different from the competition?" Because look, everyone offers some kind of integrated appliance. So, I heard a number of items. Dell talked about simplicity and efficiency and containers and Kubernetes. So, I kind of kept pushing and got to what I think is the heart of the matter in two really important areas. One is simplicity. Dell claims that customers can deploy the system in half the time relative to the competition. So, we're talking minutes to deploy, and of course that's going to lead to much simpler management. And the second real difference I heard was backup and restore performance for VMware workloads. In particular, Dell has developed transparent snapshot capabilities to fundamentally change the way VMs are protected, which leads to faster backup and restores with less impact on virtual infrastructure. Dell believes this new development is unique in the market and claims that in its benchmarks, the new appliance was able to back up 500 virtual machines in 47% less time compared to a leading competitor. Now, this is based on Dell benchmarks, so hopefully these are things that you can explore in more detail with Dell to see if and how they apply to your business. So if you want more information, go to the Data Protection Page at dell.com. You can find that at dell.com/dataprotection. And all the content here and other videos are available on demand at theCUBE.net. Check out our series on the blueprint for trusted infrastructure, it's related and has some additional information. And go to siliconangle.com for all the news and analysis related to these and other announcements. This is Dave Vellante. Thanks for watching "The Future of Multicloud Protection" made possible by Dell, in collaboration with theCUBE, your leader in enterprise and emerging tech coverage. (upbeat music)

(upbeat music) >> From theCube studios in Palo Alto in Boston, connecting with thought leaders all around the world, this is a Cube Conversation. >> Hi, Lisa Martin here with Caitlin Gordon, the VP of product marketing for Dell Technologies. Caitlin, welcome back to theCube, we are excited to see you again. >> I'm very excited to be here again. So data protection in the news, what's going on? Yeah, it's been a busy year, we had our, obviously our PowerProtect DD appliance launched last year. And then this year, we have announcements on the software side, we had announcements at vMworld, some more at Dell Technologies world. And now today we're announcing even more, which is the new PowerProtect DP series appliances, the new integrated appliances, it's really exciting. So we now have our PowerProtect DP, the next generation of Data Domain. And we have our PowerProtect DP appliances, integrated appliances. And that's all about combining both protection storage, protection software in a single converged all in one offering. It's really popular with our customers today, because of the simplicity, the ability to really modernize your data protection in a very simple way, get up, really up and running quickly. And in fact, it's really the fastest growing part of the backup appliance market. >> I have read that the integrated appliances, our market is growing twice as fast as the target market. So give us a picture of what customers can expect from the new DP series. >> Yeah, it's not that just similar to actually our DD series from last year, which is there's four models in the new DP series. And it's really all about getting better performance, better efficiency, we've got new hardware assisted compression, denser drives, and all that gives us the ability to get faster backups, faster recovery. In fact, you get 38% faster backups, 45% faster recovery, more logical capacity, 30% more logical capacity 65 to one deduplication, which is just incredible. And 60,000 IOPS for instant access, so really ups the game both in performance and in efficiency. >> Those are big numbers. You mentioned a DD launched last year, contrast it with what you're announcing now, what's the significance of the DP series. >> And this is exciting for us because it does a couple things, it expands our PowerProtect appliance family, with the new DP series of integrated appliances. But at the same time, we're also announcing other important PowerProtect enhancements. on the software side, PowerProtect Data Manager, which we've been enhancing and continuing to talk about all year, also has some new improvements, the ability to deploy it in Azure, in AWS Govcloud for in-cloud protection, the enhancements that we've done with VMware that we talked about not that long ago at VMworld, about being able to integrate with storage based policy management, really automating and simplifying VMware protection. And it's really all about Kubernetes, right? And the ability to support Kubernetes as well. So not only is this an exciting appliance launch for us, but it's also the marking of yet even more enhancements on the PowerProtect Data Manager side. And all that together means that with PowerProtect, you really have a one stop shop for all of your data protection needs, no matter where the data lives. No matter what SLA, whether it's a physical virtual appliance, whether it's target or integrated. You've all got them in the PowerProtect family now. >> Excellent, all right, last question for you Caitlin. We know Dell Technologies is focused on three big waves, its cloud, VMware, and cyber recovery. Anything else you want to add here? >> cyber resiliency, cyber recovery, ransomware has really risen to the top of the list unfortunately for many organizations, and PowerProtect cyber recovery is really an important enhancement that we also have with this announcement today. We've had this offering and market for a couple years, but the exciting new enhancement here. So it is the first cyber recovery solution endorsed by Sheltered Harbor. And if you're not familiar with PowerProtect cyber recovery, it provides an automated air gapped solution for data isolation and then cyber sense provides the analytics and the forensics for discovering, diagnosing and remediating those attacks. So it's really all about ransomware protecting from or covering from those attacks, which unfortunately have become all too common for our customers today. >> Excellent news Caitlin, thanks for sharing what's new. Congratulations to you and the Dell team. >> Thank you so much Lisa. >> Okay Gordon. I'm Lisa Martin. You're watching theCube (upbeat music)

>> Narrator: From theCUBE studios in Palo Alto in Boston, connecting with thought leaders all around the world, this is theCUBE Conversation. >> Hello, and welcome to this CUBE Conversation. I'm John Furrier, host of theCUBE in our Palo Alto studios. We're here with our quarantine crew, doing all the remote interviews, getting all the stories that matter. The great guest, Caitlin Gordon, Vice President of Product Marketing at Dell Technologies. Caitlin, CUBE alumni, welcome back remotely. We didn't make it to the Dell Technologies World got moved to the fall. We'll see you certainly virtually, but thank you for coming on remotely, appreciate it. >> Thank you so much for having me again, it's great to be here. >> So storage is on the upswing. We're seeing a lot of activity. We're going to talk about data protection specifically. But first, we want to find out what's going on with you guys. There's been some changes in your organization within Dell, can you take a minute to explain what they are? >> Yeah, absolutely. What we found is certainly a lot of our conversations in the storage space end up talking about data protection and data protection, talking about storage. And what we've decided to do is actually really bring those parts to the business together. So specifically now I've been in the storage business for a few years, I spent a long time in data protection before that. So now we've brought the gang back together, and we've got storage and data protection really brought together as an organization all the way through engineering, and product marketing. Product Management really help us collaborate and really attack problems for customers cohesively. So we're really early days here, but it's exciting. We've been really busy on the storage side, and we've got some exciting things coming here on the data protection side as well. >> I want to get your thoughts 'cause almost every interview I do in the past four months is just doesn't stop. It's COVID impact. It's one of those things that we've talked about data protection. I've had so many great conversations, continuous operations, non-disruptive operations, it couldn't ask for more disruption than people being asked to work at home. So it's caused some IT divides, this is something that we didn't see coming. Business still needs to go on. So I want to get your thoughts, we're seeing cloud obviously become highlighted in this pandemic, that's obviously impacting the data protection. What's going on in the data protection front on your side, because obviously, cloud is showing everyone, "Hey, I can use modern technologies in the cloud, but I still got to do my business, I still got to protect my data." What's going on? >> Yeah, I mean, absolutely. I think we've seen a lot accelerate with this whole situation we're all in with a global pandemic, with the challenges that all businesses and people are having. But the digital transformation has been compressed, right? It would have taken people years, but now they've been forced to do that in months. Things like containers are really exploding and the requirement to protect Kubernetes is really something that we now more and more are having conversations about. Cyber ransomware has really unfortunately, only accelerated in this increasingly digital world that we're now all exclusively living in. So cyber resiliency has become a lot more important conversation. And then being able to protect data, certainly on-prem, but also across multiple public clouds and having that consistent experience is probably more important than it's ever been before as well. So it's really just put the accelerant on a lot of conversations that we were having before, and now they've become even more important. >> Talk about the innovations around the protect product, you've got the PowerProtect, it's agile, there's been some developments, what's the new additions? What's being highlighted? What are the key features? >> Yeah, so it's actually pretty exciting month for us here. PowerProtect Data Manager has been in the market for a full year. So believe it or not full year and again, as you mentioned, agile development. So it was introduced a year ago, we've had a number of enhancements over that year in the space of adding workloads, our cloud integration, we've added cloud Dr to both Azure and AWS. You have three click failover, two click failback. Really simple cloud disaster recovery, the availability and AWS marketplace for in-cloud data protection. As well, we have integration with our cyber recovery solutions, so again that ransomware protection and recovery is an important part. As well as a number of enhancements for supporting additional workloads, SAP Hana, CR Microsoft Exchange, we have broad workload support, we've really really enhanced that a lot. And then most recently, just this month, we now have a brand new data protection of PowerProtect Data Manager offer which includes all of our cloud capabilities, all inclusive, available in a subscription. So again, as we talked about the way not only people are using their data protection solutions, but how they're consuming and purchasing that, we've really transformed also now the way that people will be purchasing that. >> That's awesome, congratulations. Subscription is the format people want. And Amazon marketplace that shows they can consume if you're amazon customer, you just go in the marketplace, you get it, that's awesome. Congratulations, that's the way the world wants to consume. So that's awesome news. The thing I want to get your thoughts on and you guys have been busy. The cyber recovery and resilience piece you mentioned, can you talk about that because, we're hearing a lot more that work at home is not going to be more permanent. More permanent in the sense of, as we come out of the pandemic, people will say, "Hey, I can be productive at home." So you get to see the at home, not just a, "Here's some extra expense for your bandwidth." Is going to be more thought through. There's going to be more cyber attacks, just the attacks just on the COVID scams alone has been a problem at a personal level. But from a business standpoint, I got to have a VPN, I got to have my connections, I got to be secure. How do you guys look at that because organizations are putting a focus on it? >> Yeah, absolutely. I mean, cyber resiliency is something we've focused on actually for a number of years and it started in the obvious places, right. The banks of the world, the financial institutions and the healthcare organizations. Where they always had to have data really protected, and they were kind of some of the more early targets. But now we've seen ransomware. And these digital attacks really get worse and worse. I think all businesses, including our own, are really ramping up to make sure that we are protecting in every way we can. And from our data protection portfolio, we have a fully air-gapped solution. So you have that protection. And it does two things, it first helps mitigate against the attack in the first place by actually being able to do full content scanning to detect if an attack has happened. And just as importantly, if an attack happens, being able to quickly in an automated way, recover from that attack. I think it's something that we are really finding that our entire sales team, is having conversations about. It's no longer focused on the financial institutions of the world. It's every organization, and a lot of people really appreciate that we've come with that expertise and that knowledge to be able to help them prevent, and then, unfortunately, in many cases recover from these attacks. >> That's to me, it's table stakes, I'd have to agree with you. The question I have for you on that, you've doubled speed piece because one of the speed to recovery has always been a big feature. Now with the at home situation, how does that play into, how you guys have been on that speed to recovery aspect of that? Can you share some thoughts on that? >> Yeah, and it's specifically with cyber because we have a fully air-gapped solution, and it's in a secure enclave. That recovery is automated, and it's all within that secure enclave. So you have that security, you have the confidence, and you have the speed of that recovery. So it's really important the way we've implemented that, it's not attack on to an existing, it's truly a fully secure enclave, a full air-gapped solution so that you can recover quickly, but just as importantly, you can recover securely as well. >> One of the quotes that's been kicked around in the industry is, in the past two months, we've seen more digital transformation than the past two years. And I think that's rightfully articulate 'cause of COVID. And we're seeing all the warts and scabs out there, and the infrastructure whether it was investments lacking, the ones that made the right investments were doing well. And it becomes around cloud native, some of the things you guys saw with your success with agility. What is going on with a container based architecture, because that to me is becoming one of those things where it's accelerating development teams, at the same time providing some of those business values that people have to keep the lights on for. So, what do you guys look at that? How do you look at this container architecture? What specifically in the portfolio you guys have to address that? >> Yeah, absolutely. I think containers we found accelerating in the past couple years and then in the past few months, is a huge, huge requirement. And although we didn't think so pretty recently, containers are part of production applications. They need to be stored persistent storage on the storage side, but they probably even more critically and urgently they need to be protected. We've done a number of integrations and work specifically, with VMware to be able to support Kubernetes, and being able to support those workloads and protect Kubernetes workload. A lot of advanced integration, being able to protect and recover those clusters natively, and having that deep integration with VMware, as well as other other distributions as well. 'Cause we have really found that containers are exploding, the ecosystem is obviously very much evolving, but we are really keeping up with the bleeding edge of that to ensure that as these cloud native applications are developed, that the containers are truly being protected, just as physical applications of past had been. We need to make sure that certainly VMs but even more importantly, those containers alongside, are being protected. >> I've always been a big fan of containers and certainly Kubernetes that keeps the legacy alive and until you can transition, the new end and the old, and sometimes they can work together. With that, I want to get your thoughts specifically around this idea of technical debt. A lot of customers we talked to said, "Hey, I want more end-to-end, I want some cloud native, I got to have the versatility, I got to have the agility and the speed, I got to be multi cloud. So multi cloud's on the horizon, it's certainly hybrids today. I don't want my infrastructure to be the technical debt for tomorrow." That's the question that comes up. How do you answer that, and how do you talk to that specifically? >> Yeah, it's interesting, you bring that up, especially in the storage side, too. We've been talking about that a lot. That was a pretty centralized message about how we architected power store, and it's pretty central to everything that we're designing. Is that, investment with our Dell EMC Infrastructure with Dell Technologies, is investing for what you need today, but more importantly, is going to bring you into the future. And what we have with PowerProtect Data Manager is something that is rooted in the innovation and the proven architecture to provide support for all these broad workloads and all of these broad clouds, but also also be able to protect these new modern cloud native applications, and help you bridge that gap in your own environment, so you have that. And even just as important as supporting modern applications is that support for multiple clouds, AWS and Azure. We all know that, that technical debt can also come in the form of being locked into a single public cloud, you need that flexibility to be able to leverage that public cloud of choice, whether it's for disaster recovery, backup to cloud, long term retention to cloud, having that flexibility is also just as an important part of that equation as it is for your on-prem investments as well. >> Well, congratulations on that data protection on the product front. Having the bright mix. Having that certainly is going to be key as the buying cycle start to ramp up again. I want to get back to the business 'cause I'll check on the technology. Congratulations, I love cloud native, you know that. But check on the technology business model. You mentioned subscriptions. So can you talk about the trend on your customer side, the move from CapEx and OpEx. Because if you go cloud, the consumption will be subscription, there'll be more operating expenses. How does that impact the IT budgets? How do you guys align there? What's your answer to that, can you explain? >> Yeah, absolutely. We announced, late last year, so in the fall of last year, Dell technology is on demand family, and that's really our effort to focus more on our cloud like experience and consumption and product offerings. And part of that is our subscription, pay as you go model. And what we've found, and I'd love your perspective on this as well, is that, the moving from CapEx and OpEx has been a conversation and certainly when it comes to infrastructure, there's been some set of customers over the past 12 months that have been moving in that direction. We're seeing that accelerate, certainly in the infrastructure space, but as we all know, software is where that's already pretty well established. As I think you've said, that's table stakes. So we've seen that that's really the methodology, both from our standpoint and our customers' and our partners' is, when we're selling software, that's got to be really honest subscription basis. So that's why obviously, with PowerProtect Data Manager, it makes all the sense in the world to really focus there. And that's really part of our bigger initiative overall, to move towards more of these consumption based as a service OpEx models for our customers. >> Yeah, I'm glad you brought that up I'd love to share my opinion, because I do have opinion on this. And one of the things that's coming out of some of the COVID interviews with the practitioners and the customers and the insiders is, it's a developer lead market. So cloud native, we've been talking about for years and it certainly happened. But as the pandemic has shown, people are going to be coming out of this. They have to have a growth strategy, they got to have the foundational product sets and technologies in place. But the customers, your customers, have to have a growth strategy. They got to refactor. They got to look at what they want to double down in, and kind on what they want to cut back. Some things are pretty obvious now, what not to do. So it's clear there's lines of sight around certain things, but it's developer led. The applications are going to drive value of the business, and so I'm seeing the alignment between that trend of developer led with a flex of consumption based resource. So yeah, you get the foundational services. And then hey, if the app successful, you're just still in business. I mean, people are really worried about, even, making sure they come out of this not on a downward trajectory. They want to be on an upward trajectory. That's a really key thing for 'em, your reaction. >> Yeah, I mean, that really resonates. I think it's and when we look at just to go back to the technology a little, 'cause, I never can resist, is if you look even just PowerProtect Data Manager, one of the things that's so important is that, we've have built that to be both controllable by the application and users so they can do their own protection, but then have that centralized view. And that being able to have that consolidated and centralized management of data from a single console for IT. And I think that gets to the now the next level with developers is, we need to enable developers as seamlessly as possible in their own language to be able to protect, to be able to store data, so IT can feel good about it. But we have to be able to enable them in the way that they are needing to develop these applications as quickly as possible, and from an IT perspective, that means being able to do that on-prem, or even do that in the cloud, so that we can keep all of those policies in place and keep that centralized governance, but really support the acceleration and the digital transformation that those folks are driving. So I think it makes a lot of sense and it really resonates with our product strategy. >> I think there's going to be a slew of new applications that are going to need to have all kinds of strategies built in countermeasures, recovery, all new things are going to emerge. So you guys certainly will be certainly more busy than ever. I want to get your product kind of view on something why I got you here, because I think this is kind of key. As you look at your portfolio, you mentioned the tech and the tech, all the features that you have, what are the few that resonate the most, it means classic product marketing, I mean, everyone wants to know, we've got all these features, which is great. Which ones do you say, Caitlin, are jumping out right now that are resonating the most? 'Cause sometimes it's a feature that might not be that heavy tech, or it's something that's really differentiated, but the customers will glob onto key features, what are some of the things that you're seeing that are rising to the top in terms of the feature set? >> Yeah, and it's not the speeds and feeds of yesterday. And I think this, more broadly across storage and data protection is what we're finding. The speeds and feeds are good, and some people do want to have that conversation. But we've gotten to a point from a technology from an industry standpoint, that we're able to meet latency, the bandwidth, the throughput that people need. But what's more interesting and is more compelling and important to the business is, how can you help me change the way I'm running my data center, and inter-operate with the cloud, and therefore change the way I'm running my business. And some of the pieces that come in there, is automation. I think automation within systems to systems across the enterprise, across edge and cloud, that is so incredibly critical. The AI that we're building into platforms, the integration with whether it's VMware based with VRO, whether it's Ansible modules, intelligence, and this idea of having an autonomous data center that then has that connectivity to cloud and inter-operate then also with the edge, is so incredibly compelling. And again, not just for the large enterprises, but more and more for smaller ones. Because in this world, we need to help our customers have their data center run itself as much as possible, and whatever does require administration is as simple as possible, right? We've all gotten used to technology being as simple as our smartphones, this consumerization of IT has really changed the requirement of what people think simple means. So the things that you don't necessarily think about, and we don't necessarily market even that actively about, how important the number of clicks and the user interface and the seamless transition to products, as well as automation, is so critical. And I think the other ones we've already hit on, integration with multiple public clouds, that flexibility, support for containers, and Kubernetes and deep VMware integration are increasingly critical. And I think, for someone who's been in product marketing for 15 years, I couldn't be happier that our conversations have kind of moved off of speeds and feeds and into these much more compelling and business centric conversation, because, I think we can add a lot more value to the business that way. >> It also shows the strategic nature, you mentioned edge, these new environments. It's a multi environment that you have to have build products for. So it's not so much, how fast packets are moving back and forth, or this or that. It's really about the business value. >> Yeah, it's about the business value, the locality, the value of the data, it's really all about the data and how we can help our customers better manage that across all locations. But do that in a very, very simple way. But the requirement for what simple really means, has really, really raised the bar on that, and we're going to continue to push ourselves and challenge ourselves on that as well. >> Caitlin, I'll give you the final word, talk about choice. Choice has always been a big part of what you guys have offered customers, Dell Technologies has great storage. In this day and age, what does that mean for a customer? What have the choice mean? >> Yeah, and I think it's a delicate balance. And we've gone through quite a transformation over the past couple years here. And this summer was an exciting one for many reasons, but, we just recently completed that full simplification of our portfolio and we have our full portfolio of power solutions, all the way from PowerMax to PowerVolt, PowerStore, PowerScale, PowerFlex, and of course, the one we talked about today, PowerProtect. We now have that all in market. And I bring that up because, that is our simple portfolio to give customers best in class products across all of these different categories. And the fact that we have that choice, but, we've simplified that choice down to as few choices as possible, coming back to what we were just talking about. It's critical that we have solutions that meet the requirements of all of our different customers, but also that we don't give them more than that. That we need to give them choices that will meet their needs, but also not give them so many choices, that it's overwhelming. You don't want to be the cheesecake factory and not be able to choose what you want, you need to just be able to choose from what the options that really makes sense. And that's why I think it's really exciting now as we move into the second half of this year and look into next, we have that portfolio now, and we can focus on, which is the right combination of solutions for you. >> During the pandemic, people are reading a book, doing a hobby, you guys are updating your product portfolio. Congratulations on all the hard work, Caitlin Gordon, Vice President of Product. Great to see you. Thank you for spending the time, giving us an update on the data protection stuff. And again, congratulations for being so productive during a tough time and stay safe, thank you. >> Thank you. Thanks for having me, good to see you. >> Okay, this is theCUBE coverage with Dell Technologies. Caitlin Gordon, Vice President of Product Marketing giving us the breakdown. Very productive for them during this time, and again, companies want a growth strategy when they come out of the pandemic. More than ever, infrastructure has to enable the software for the new solutions. Just to keep coverage, I'm John Furrier, thanks for watching. (upbeat music)

>> Narrator: From theCUBE studios in Palo Alto in Boston, connecting with thought leaders all around the world, this is theCUBE Conversation. >> Hello, and welcome to this CUBE Conversation. I'm John Furrier, host of theCUBE in our Palo Alto studios. We're here with our quarantine crew, doing all the remote interviews, getting all the stories that matter. The great guest, Caitlin Gordon, Vice President of Product Marketing at Dell Technologies. Caitlin, CUBE alumni, welcome back remotely. We didn't make it to the Dell Technologies World got moved to the fall. We'll see you certainly virtually, but thank you for coming on remotely, appreciate it. >> Thank you so much for having me again, it's great to be here. >> So storage is on the upswing. We're seeing a lot of activity. We're going to talk about data protection specifically. But first, we want to find out what's going on with you guys. There's been some changes in your organization within Dell, can you take a minute to explain what they are? >> Yeah, absolutely. What we found is certainly a lot of our conversations in the storage space end up talking about data protection and data protection, talking about storage. And what we've decided to do is actually really bring those parts to the business together. So specifically now I've been in the storage business for a few years, I spent a long time in data protection before that. So now we've brought the gang back together, and we've got storage and data protection really brought together as an organization all the way through engineering, and product marketing. Product Management really help us collaborate and really attack problems for customers cohesively. So we're really early days here, but it's exciting. We've been really busy on the storage side, and we've got some exciting things coming here on the data protection side as well. >> I want to get your thoughts 'cause almost every interview I do in the past four months is just doesn't stop. It's COVID impact. It's one of those things that we've talked about data protection. I've had so many great conversations, continuous operations, non-disruptive operations, it couldn't ask for more disruption than people being asked to work at home. So it's caused some IT divides, this is something that we didn't see coming. Business still needs to go on. So I want to get your thoughts, we're seeing cloud obviously become highlighted in this pandemic, that's obviously impacting the data protection. What's going on in the data protection front on your side, because obviously, cloud is showing everyone, "Hey, I can use modern technologies in the cloud, but I still got to do my business, I still got to protect my data." What's going on? >> Yeah, I mean, absolutely. I think we've seen a lot accelerate with this whole situation we're all in with a global pandemic, with the challenges that all businesses and people are having. But the digital transformation has been compressed, right? It would have taken people years, but now they've been forced to do that in months. Things like containers are really exploding and the requirement to protect Kubernetes is really something that we now more and more are having conversations about. Cyber ransomware has really unfortunately, only accelerated in this increasingly digital world that we're now all exclusively living in. So cyber resiliency has become a lot more important conversation. And then being able to protect data, certainly on-prem, but also across multiple public clouds and having that consistent experience is probably more important than it's ever been before as well. So it's really just put the accelerant on a lot of conversations that we were having before, and now they've become even more important. >> Talk about the innovations around the protect product, you've got the PowerProtect, it's agile, there's been some developments, what's the new additions? What's being highlighted? What are the key features? >> Yeah, so it's actually pretty exciting month for us here. PowerProtect Data Manager has been in the market for a full year. So believe it or not full year and again, as you mentioned, agile development. So it was introduced a year ago, we've had a number of enhancements over that year in the space of adding workloads, our cloud integration, we've added cloud Dr to both Azure and AWS. You have three click failover, two click failback. Really simple cloud disaster recovery, the availability and AWS marketplace for in-cloud data protection. As well, we have integration with our cyber recovery solutions, so again that ransomware protection and recovery is an important part. As well as a number of enhancements for supporting additional workloads, SAP Hana, CR Microsoft Exchange, we have broad workload support, we've really really enhanced that a lot. And then most recently, just this month, we now have a brand new data protection of PowerProtect Data Manager offer which includes all of our cloud capabilities, all inclusive, available in a subscription. So again, as we talked about the way not only people are using their data protection solutions, but how they're consuming and purchasing that, we've really transformed also now the way that people will be purchasing that. >> That's awesome, congratulations. Subscription is the format people want. And Amazon marketplace that shows they can consume if you're amazon customer, you just go in the marketplace, you get it, that's awesome. Congratulations, that's the way the world wants to consume. So that's awesome news. The thing I want to get your thoughts on and you guys have been busy. The cyber recovery and resilience piece you mentioned, can you talk about that because, we're hearing a lot more that work at home is not going to be more permanent. More permanent in the sense of, as we come out of the pandemic, people will say, "Hey, I can be productive at home." So you get to see the at home, not just a, "Here's some extra expense for your bandwidth." Is going to be more thought through. There's going to be more cyber attacks, just the attacks just on the COVID scams alone has been a problem at a personal level. But from a business standpoint, I got to have a VPN, I got to have my connections, I got to be secure. How do you guys look at that because organizations are putting a focus on it? >> Yeah, absolutely. I mean, cyber resiliency is something we've focused on actually for a number of years and it started in the obvious places, right. The banks of the world, the financial institutions and the healthcare organizations. Where they always had to have data really protected, and they were kind of some of the more early targets. But now we've seen ransomware. And these digital attacks really get worse and worse. I think all businesses, including our own, are really ramping up to make sure that we are protecting in every way we can. And from our data protection portfolio, we have a fully air-gapped solution. So you have that protection. And it does two things, it first helps mitigate against the attack in the first place by actually being able to do full content scanning to detect if an attack has happened. And just as importantly, if an attack happens, being able to quickly in an automated way, recover from that attack. I think it's something that we are really finding that our entire sales team, is having conversations about. It's no longer focused on the financial institutions of the world. It's every organization, and a lot of people really appreciate that we've come with that expertise and that knowledge to be able to help them prevent, and then, unfortunately, in many cases recover from these attacks. >> That's to me, it's table stakes, I'd have to agree with you. The question I have for you on that, you've doubled speed piece because one of the speed to recovery has always been a big feature. Now with the at home situation, how does that play into, how you guys have been on that speed to recovery aspect of that? Can you share some thoughts on that? >> Yeah, and it's specifically with cyber because we have a fully air-gapped solution, and it's in a secure enclave. That recovery is automated, and it's all within that secure enclave. So you have that security, you have the confidence, and you have the speed of that recovery. So it's really important the way we've implemented that, it's not attack on to an existing, it's truly a fully secure enclave, a full air-gapped solution so that you can recover quickly, but just as importantly, you can recover securely as well. >> One of the quotes that's been kicked around in the industry is, in the past two months, we've seen more digital transformation than the past two years. And I think that's rightfully articulate 'cause of COVID. And we're seeing all the warts and scabs out there, and the infrastructure whether it was investments lacking, the ones that made the right investments were doing well. And it becomes around cloud native, some of the things you guys saw with your success with agility. What is going on with a container based architecture, because that to me is becoming one of those things where it's accelerating development teams, at the same time providing some of those business values that people have to keep the lights on for. So, what do you guys look at that? How do you look at this container architecture? What specifically in the portfolio you guys have to address that? >> Yeah, absolutely. I think containers we found accelerating in the past couple years and then in the past few months, is a huge, huge requirement. And although we didn't think so pretty recently, containers are part of production applications. They need to be stored persistent storage on the storage side, but they probably even more critically and urgently they need to be protected. We've done a number of integrations and work specifically, with VMware to be able to support Kubernetes, and being able to support those workloads and protect Kubernetes workload. A lot of advanced integration, being able to protect and recover those clusters natively, and having that deep integration with VMware, as well as other other distributions as well. 'Cause we have really found that containers are exploding, the ecosystem is obviously very much evolving, but we are really keeping up with the bleeding edge of that to ensure that as these cloud native applications are developed, that the containers are truly being protected, just as physical applications of past had been. We need to make sure that certainly VMs but even more importantly, those containers alongside, are being protected. >> I've always been a big fan of containers and certainly Kubernetes that keeps the legacy alive and until you can transition, the new end and the old, and sometimes they can work together. With that, I want to get your thoughts specifically around this idea of technical debt. A lot of customers we talked to said, "Hey, I want more end-to-end, I want some cloud native, I got to have the versatility, I got to have the agility and the speed, I got to be multi cloud. So multi cloud's on the horizon, it's certainly hybrids today. I don't want my infrastructure to be the technical debt for tomorrow." That's the question that comes up. How do you answer that, and how do you talk to that specifically? >> Yeah, it's interesting, you bring that up, especially in the storage side, too. We've been talking about that a lot. That was a pretty centralized message about how we architected power store, and it's pretty central to everything that we're designing. Is that, investment with our Dell EMC Infrastructure with Dell Technologies, is investing for what you need today, but more importantly, is going to bring you into the future. And what we have with PowerProtect Data Manager is something that is rooted in the innovation and the proven architecture to provide support for all these broad workloads and all of these broad clouds, but also also be able to protect these new modern cloud native applications, and help you bridge that gap in your own environment, so you have that. And even just as important as supporting modern applications is that support for multiple clouds, AWS and Azure. We all know that, that technical debt can also come in the form of being locked into a single public cloud, you need that flexibility to be able to leverage that public cloud of choice, whether it's for disaster recovery, backup to cloud, long term retention to cloud, having that flexibility is also just as an important part of that equation as it is for your on-prem investments as well. >> Well, congratulations on that data protection on the product front. Having the bright mix. Having that certainly is going to be key as the buying cycle start to ramp up again. I want to get back to the business 'cause I'll check on the technology. Congratulations, I love cloud native, you know that. But check on the technology business model. You mentioned subscriptions. So can you talk about the trend on your customer side, the move from CapEx and OpEx. Because if you go cloud, the consumption will be subscription, there'll be more operating expenses. How does that impact the IT budgets? How do you guys align there? What's your answer to that, can you explain? >> Yeah, absolutely. We announced, late last year, so in the fall of last year, Dell technology is on demand family, and that's really our effort to focus more on our cloud like experience and consumption and product offerings. And part of that is our subscription, pay as you go model. And what we've found, and I'd love your perspective on this as well, is that, the moving from CapEx and OpEx has been a conversation and certainly when it comes to infrastructure, there's been some set of customers over the past 12 months that have been moving in that direction. We're seeing that accelerate, certainly in the infrastructure space, but as we all know, software is where that's already pretty well established. As I think you've said, that's table stakes. So we've seen that that's really the methodology, both from our standpoint and our customers' and our partners' is, when we're selling software, that's got to be really honest subscription basis. So that's why obviously, with PowerProtect Data Manager, it makes all the sense in the world to really focus there. And that's really part of our bigger initiative overall, to move towards more of these consumption based as a service OpEx models for our customers. >> Yeah, I'm glad you brought that up I'd love to share my opinion, because I do have opinion on this. And one of the things that's coming out of some of the COVID interviews with the practitioners and the customers and the insiders is, it's a developer lead market. So cloud native, we've been talking about for years and it certainly happened. But as the pandemic has shown, people are going to be coming out of this. They have to have a growth strategy, they got to have the foundational product sets and technologies in place. But the customers, your customers, have to have a growth strategy. They got to refactor. They got to look at what they want to double down in, and kind on what they want to cut back. Some things are pretty obvious now, what not to do. So it's clear there's lines of sight around certain things, but it's developer led. The applications are going to drive value of the business, and so I'm seeing the alignment between that trend of developer led with a flex of consumption based resource. So yeah, you get the foundational services. And then hey, if the app successful, you're just still in business. I mean, people are really worried about, even, making sure they come out of this not on a downward trajectory. They want to be on an upward trajectory. That's a really key thing for 'em, your reaction. >> Yeah, I mean, that really resonates. I think it's and when we look at just to go back to the technology a little, 'cause, I never can resist, is if you look even just PowerProtect Data Manager, one of the things that's so important is that, we've have built that to be both controllable by the application and users so they can do their own protection, but then have that centralized view. And that being able to have that consolidated and centralized management of data from a single console for IT. And I think that gets to the now the next level with developers is, we need to enable developers as seamlessly as possible in their own language to be able to protect, to be able to store data, so IT can feel good about it. But we have to be able to enable them in the way that they are needing to develop these applications as quickly as possible, and from an IT perspective, that means being able to do that on-prem, or even do that in the cloud, so that we can keep all of those policies in place and keep that centralized governance, but really support the acceleration and the digital transformation that those folks are driving. So I think it makes a lot of sense and it really resonates with our product strategy. >> I think there's going to be a slew of new applications that are going to need to have all kinds of strategies built in countermeasures, recovery, all new things are going to emerge. So you guys certainly will be certainly more busy than ever. I want to get your product kind of view on something why I got you here, because I think this is kind of key. As you look at your portfolio, you mentioned the tech and the tech, all the features that you have, what are the few that resonate the most, it means classic product marketing, I mean, everyone wants to know, we've got all these features, which is great. Which ones do you say, Caitlin, are jumping out right now that are resonating the most? 'Cause sometimes it's a feature that might not be that heavy tech, or it's something that's really differentiated, but the customers will glob onto key features, what are some of the things that you're seeing that are rising to the top in terms of the feature set? >> Yeah, and it's not the speeds and feeds of yesterday. And I think this, more broadly across storage and data protection is what we're finding. The speeds and feeds are good, and some people do want to have that conversation. But we've gotten to a point from a technology from an industry standpoint, that we're able to meet latency, the bandwidth, the throughput that people need. But what's more interesting and is more compelling and important to the business is, how can you help me change the way I'm running my data center, and inter-operate with the cloud, and therefore change the way I'm running my business. And some of the pieces that come in there, is automation. I think automation within systems to systems across the enterprise, across edge and cloud, that is so incredibly critical. The AI that we're building into platforms, the integration with whether it's VMware based with VRO, whether it's Ansible modules, intelligence, and this idea of having an autonomous data center that then has that connectivity to cloud and inter-operate then also with the edge, is so incredibly compelling. And again, not just for the large enterprises, but more and more for smaller ones. Because in this world, we need to help our customers have their data center run itself as much as possible, and whatever does require administration is as simple as possible, right? We've all gotten used to technology being as simple as our smartphones, this consumerization of IT has really changed the requirement of what people think simple means. So the things that you don't necessarily think about, and we don't necessarily market even that actively about, how important the number of clicks and the user interface and the seamless transition to products, as well as automation, is so critical. And I think the other ones we've already hit on, integration with multiple public clouds, that flexibility, support for containers, and Kubernetes and deep VMware integration are increasingly critical. And I think, for someone who's been in product marketing for 15 years, I couldn't be happier that our conversations have kind of moved off of speeds and feeds and into these much more compelling and business centric conversation, because, I think we can add a lot more value to the business that way. >> It also shows the strategic nature, you mentioned edge, these new environments. It's a multi environment that you have to have build products for. So it's not so much, how fast packets are moving back and forth, or this or that. It's really about the business value. >> Yeah, it's about the business value, the locality, the value of the data, it's really all about the data and how we can help our customers better manage that across all locations. But do that in a very, very simple way. But the requirement for what simple really means, has really, really raised the bar on that, and we're going to continue to push ourselves and challenge ourselves on that as well. >> Caitlin, I'll give you the final word, talk about choice. Choice has always been a big part of what you guys have offered customers, Dell Technologies has great storage. In this day and age, what does that mean for a customer? What have the choice mean? >> Yeah, and I think it's a delicate balance. And we've gone through quite a transformation over the past couple years here. And this summer was an exciting one for many reasons, but, we just recently completed that full simplification of our portfolio and we have our full portfolio of power solutions, all the way from PowerMax to PowerVolt, PowerStore, PowerScale, PowerFlex, and of course, the one we talked about today, PowerProtect. We now have that all in market. And I bring that up because, that is our simple portfolio to give customers best in class products across all of these different categories. And the fact that we have that choice, but, we've simplified that choice down to as few choices as possible, coming back to what we were just talking about. It's critical that we have solutions that meet the requirements of all of our different customers, but also that we don't give them more than that. That we need to give them choices that will meet their needs, but also not give them so many choices, that it's overwhelming. You don't want to be the cheesecake factory and not be able to choose what you want, you need to just be able to choose from what the options that really makes sense. And that's why I think it's really exciting now as we move into the second half of this year and look into next, we have that portfolio now, and we can focus on, which is the right combination of solutions for you. >> During the pandemic, people are reading a book, doing a hobby, you guys are updating your product portfolio. Congratulations on all the hard work, Caitlin Gordon, Vice President of Product. Great to see you. Thank you for spending the time, giving us an update on the data protection stuff. And again, congratulations for being so productive during a tough time and stay safe, thank you. >> Thank you. Thanks for having me, good to see you. >> Okay, this is theCUBE coverage with Dell Technologies. Caitlin Gordon, Vice President of Product Marketing giving us the breakdown. Very productive for them during this time, and again, companies want a growth strategy when they come out of the pandemic. More than ever, infrastructure has to enable the software for the new solutions. Just to keep coverage, I'm John Furrier, thanks for watching. (upbeat music)

>> We're back with Rob Emsley who's the director of product marketing for Dell EMC's data protection division. Rob, good to see you. >> Hi, Dave, good to be back. >> So we just heard from Beth about some of the momentum that you guys have. From your perspective, from a product angle, what is really driving this? >> Yeah, well, one of the things that we've definitely seen is as we talk to our customers, both existing and new customers, cloud journeys is top of mind for all of the CIOs. It's being driven by either the desire to drive efficiency, take out costs, and data protection is one of the most common use cases. One of the things that we find is there's four use cases for data protection that we see. Long term retention of data, cloud disaster recovery, backup to the cloud, and the emerging desire to stand up new applications in the cloud that need to be protected. So backup in the cloud really completes the four major use cases. >> Well, one of the things I think is really important in this market is that you deliver optionality to your customers. So how are customers enabling these use cases? >> Yeah, so the first two use cases of long terms retention and cloud disaster recovery is really driven by our software and our appliances. Both of those are really predicated based upon the assumption that customers are going to deploy data protection on premises to protect their on premises workloads and then tier to the cloud, or, which is becoming more common, use the cloud as a disaster recovery target. It's delivered by our data protection software and that's either in a software form factor or that software delivered and integrated appliance form factor. >> So let's talk about purpose built backup appliances. I think our friends at IDC I think coined that, they tracked that market for awhile, you guys have been a leader there, the acquisition of Data Domain obviously put you in a really strong position. Give us the update there. Is it still a vibrant market? Is it growing, what's the size? What's it look like? >> Yeah, so as we look at 2020, IDC forecasts the market size to be a little under $5 billion. So it's still a very large market. The overall market is growing at a little over 4%. But the interesting thing is that if you think about how the market is made up, it's made up of two different types of appliances. One is a target appliance, such as Data Domain and the new PowerProtect DD, and the other is integrated appliances where you integrate the target appliance architecture with data protection software. And it's the integrated appliance part of the market that is really growing faster than the other part of the PBBA market. It's actually growing at 8%. In fact, IDC's projection is that by 2022, half of the purpose built backup appliance market will be made up of integrated appliance solutions. >> So it's grown to twice the overall market rate, but you guys have two integrated appliances. Why two, how should people think about those? >> Yeah, so a little under three years ago, we introduced a new integrated appliance called the Integrated Data Protection Appliance. It was really the combination of our backup software with our Data Domain appliance architecture. And the Integrated Data Protection Appliance has been our work course for the last three years, really allowing us to support that fastest growing segment of the market. In fact, last year, the Integrated Data Protection Appliance grew by over 100%. So triple digit growth was great. It's something that allows us to address all market segments, all the way down to SMB all the way to the enterprise. But last year, one of the things you may remember at Dell Technologies World is we introduced our PowerProtect portfolio and that constituted PowerProtect Data Manager our new software defined platform as well as the delivery of PowerProtect Data Manager in an integrated appliance form factor with PowerProtect X400. So that's really our new scale out data protection appliance. We've never had a scale out appliance in the architecture before, in the portfolio before, and that gives us the ability to offer customers choice, scale up, or scale out, integrated and target, and with the X400, it's available as a hybrid configuration or it's also our first all Flash architecture. So really, we're providing customers with the existing software solutions that we've had in the market for a long time, an integrated form factor, with the Integrated Data Protection Appliance as well as the brand new software platform that will really be our innovation engine. That will be where we will be looking at supporting new workloads and certainly leaning into how we support cloud data protection in the hybrid cloud reality of the next decade. >> Okay, so one of the other things I want to explore, is we've heard a lot about your new agile development organization, Beth has talked about that a lot, and the benefit, obviously, is you're able to get products out more quickly, respond to market changes, but ultimately the proof is in translating that development into product. What can you tell us about how that's progressing? >> Yeah, so certainly with PowerProtect Data Manager and the X400, that really is the epicenter of our agile product development activities. We've moved to a three month cadence for software releases, so working to deliver small batch releases into the market much more rapidly than we've ever done before. In fact since we introduced PowerProtect Data Manager where we shipped a first release in July, we're now at the third iteration of PowerProtect Data Manager and therefore the third iteration of the X400 appliance. So there's three things that I'd like to highlight within the X400 appliance specifically. First is really the exciting news that we've introduced support for Kubernetes, so we're really the first large enterprise data protection vendor to lean into providing Kubernetes data protection. So that becomes vitally important especially with the developments over at our partner in VMware with vSphere 7, with the introduction of Tanzu, and the reality is that customers will have both vSphere virtual machines and Kubernetes containers working side by side and both of those environments need to be protected. So PowerProtect Data Manager and the X400 appliance has that support available now for customers to take advantage of. Second, we talk about long term retention of data in the cloud. The X400 appliance has just received the capabilities to also take part in long term retention to AWS. So those are two very important cloud capabilities that are brand new with the X400 appliance. And then finally we introduce the X400 appliance with a maximum configuration of four capacity cubes. Rough and tough that was 400 terabytes of usable capacity. We've just introduced support of 12 capacity cubes. So that gives the customers the ability to scale out the X400 appliance from 64 terabytes all the way to over a petabyte of storage. So now if you look at our two integrated appliances, we now cover the landscape from small numbers of terabytes all the way through to a petabyte of capacity whether or not you pick a scale up architecture or a scale out architecture. >> Yeah, so that really comes back to the point I was making about optionality. Kubernates is key. It's going to be a linchpin, obviously, a portability for multi cloud sets that up. As we've said, it's not the be-all end-all, but it's a really necessary condition to enable multi cloud which is fundamental to your strategy. >> Absolutely. >> All right, Rob, thanks very much for coming to theCUBE. It's great to have you. >> Thanks, Dave. >> And thank you for watching, everybody. This is Dave Vellante for theCUBE. We'll see you next time. (bright music)