(electronic music) >> Announcer: Live from Las Vegas, it's theCUBE, covering NetApp Insight 2018. Brought to you by NetApp. >> Welcome back to theCUBE's continuing coverage of NetApp Insight 2018. We are in Mandalay Bay in Las Vegas, I'm Lisa Martin, with Stu Miniman. And we have a couple of guests joining us now from the A-Team, cue the music rights too. We've got Phoebe Goh, Cloud architect from NetApp, and we've got Paul Stringfellow, one of our CUBE alumni, technical director of Gardner Systems, one of NetApp's partners. Guys thanks so much for stopping by theCUBE. >> You're welcome. >> In your matching outfits! >> Thank you for having us. >> So first of all, this morning, before the general session started, I saw both of you on camera talking a little bit about the A-Team. For our audience who might not be familiar with that, I know it's been around for five years. Phoebe, talk to us a little bit about the A-Team, who composes it, obviously we've got a channel partner, it's not just NetAppians, but give our viewers a little bit of an overview of the A-Team. >> NetApp really appreciates our advocates from channel partners and also from our customers. We really love hearing from them, and we also love giving them back information about what we do, and where we're going with our vision and our strategy. So, we have channel partners on the A-Team as well as customers, and technical advisors from NetApp, such as myself, and we get together every now and then at events like Insight, and we also bring them to Sunnyvale where they are given some information about what's coming up with our strategy. >> And this is a small group of about maybe 30 people. Paul how long have you been part of the A-Team, and what has that, what you have learned from some of the other folks that are on that team? >> It's a great question, I've been a part of the team for three years, and it's kind of a symbiotic relationship almost in that it kind of works both ways. I think there's lots of value for NetApp in the partnership, in that they get to hear kind of from channel partners on the street, about what people actually think of their technology. It also works in that we get to see quite a lot of pre-release information, and it gives us the opportunity to feed back to NetApp directly from the things that we see out in the channel about what customers actually want, and then we can feed that back into NetApp, and we've seen over kind of the five years of the team, we've seen product strategies change, we've seen new products come to market, because of that direct feedback. And then from our side, when we talk to our customers, there's real value in being able to say that we've got that direct relationship with NetApp, we've got that access to their executives, and access to their research team. It works really well both ways for us. >> In the keynote this morning, we heard George Kurian talk about digital transformation, and one of those pieces is that hybrid multi cloud is the defacto IT architecture, Paul I would love to get your feedback as a channel partner, what this kind of hybrid multi cloud means to your customers, means to your business. >> So I think the idea of hybrid I think, it's different for a lot of people, so in lots of cases, hybrid for some organizations may be that their entire data center remains on prem within their own walls, however they might be using a software service, an Office 365, they may be using a Dropbox, and I don't think kind of the definition that George was talking about this morning when he talked about hybrid cloud. My little take on what George talked about as well with hybrid cloud , I think he's understanding that it exists, understand that public cloud is a thing, that the Azures, that the AWSs, the Googles, play a part in a way that some organizations are working. That's not necessarily the way your organization wants to work, so understanding that it's there, designing an architecture that recognizes that, and makes sure that if you ever want to use those kind of services in the future, that you'll be able to do so, but it's equally valid to say, actually, public cloud isn't for us. As long as you make that as a decision, and don't just fall into it because you've not really thought about it, that's a perfectly valid strategy. >> I really agree with what you were saying. So often when we talk about hybrid and multi-cloud, we're talking about infrastructure. >> Paul: Yep. >> And there's more than just infrastructure, a thing that I've been saying for a few years, let's follow the applications, and even more importantly, let's follow the data. I love we get some international viewpoints here because sometimes North America, it's like oh let's talk only about public cloud and seems to be kind of a monolithic thing. Phoebe, I would love to get your viewpoint, what are you hearing from customers when they talk about cloud, what does that mean for them, and how's NetApp and NetApp's channel partners helping them sort through this new future? >> Definitely, our customers and our channel partners are talking a lot about cloud, creating, adding agility to their business, allowing them to move faster, and to be more flexible, and what NetApp is looking to do is really enable that and speed that up for, no matter where you are in the globe, whether you're in Australia, or in America, or in Europe, that you can achieve those business outcomes that you really want, and we know that the cloud is going to help us get there, so we really want to help them use the data the best ways, and use the technology that makes sense for the business to be able to get to public cloud. >> How are you hearing, a lot of the messaging coming out, NetApp is data driven, it's the data authority, lot of transformation that NetApp's undergone in its 26 year history, I'd love to get your both of your perspectives before we wrap here about how are customers embracing that as looking to NetApp and its ecosystem partners to help them embrace this hybrid multi-cloud environment in which they live, and look at NetApp as part of their core cloud strategy, rather than data management storage? >> I'm actually really excited about this because I love collaborating and talking our customers and our partners, and what I find is that they're coming to us and saying, "Wow, we didn't know you guys did that, and "you're not even, you're not selling us something, you're "really helping us get there." We're having a conversation about how we can really get there, get to their business outcomes, rather than trying to push a product, where I find that we get to have really collaborative conversations, Paul? >> Actually, I couldn't agree more, I think that what data fabric, what this kind of hybrid cloud model means to our customers, is it opens up a much wider conversation. We're not having a conversation about storage, we're not talking to a partner saying, would you like to buy some NetApp, as a customer, because that can be, that's a yes no, I use something else, I'm not interested in NetApp or I'd love to buy some NetApp. Actually, if we can have a data conversation that talks about how do you want to use this, what are the business outcomes that you'd like to achieve, what is it you are trying to do as a business, let's help data be part of that transformation. >> Guys, thanks so much for stopping by having a quick convo, especially Phoebe since you've been in Vegas for four days already, and your voice is hanging on by a thread. Paul, Phoebe, thanks so much for your time. >> Thank you. >> You're welcome, pleasure, thank you. >> We want to thank you for watching theCUBE, from Las Vegas NetApp Insight 2018, I'm Lisa Martin with Stu Miniman, Stu and I will be right back with our next guest after a short break. (electronic music)

>> Narrator: Live from Las Vegas it's theCUBE, covering NetApp Insight 2018. Brought to you by NetApp. >> Welcome back to theCUBE's continuing coverage of the third annual NetApp Insight, with customers, partners about 5,000 plus people here Lisa Martin with Stu Minamin and very excited to welcome to theCUBE, for the first time George Kurian the CEO of NetApp. George, thank you so much for stopping by. >> Of course, thank you for having me. >> Really enjoyed your key note this morning, first of all it was standing room only there was about 5,000 plus people here Jean English, your CMO mentioned to us a few hours ago, that this is the biggest collaboration of your partners and customers under one roof, the momentum is palpable the messages are palpable, and I really enjoyed some of the messages that you delivered in your keynote. One, I'd love to get your perspective on the data authority and how NetApp itself has transformed in recent years to become that data authority, what does that mean from your C-level perspective? >> You know, we've always been in the business of helping our customers, help make their businesses better with data. We used to do it strictly in the form of storage systems, but over the last few years we have built a much more robust portfolio of capabilities. Both technological as well as partnerships to enable customers to use our technology wherever their data sits, whether it's in the edge of the enterprise or in heart of the biggest cloud providers in the world, and we believe that the world will be a hybrid, multi-cloud world, because of the need for speed and efficiency in how IT delivers support to digital businesses. And our idea is to help our customers by using our tools to integrate all of their data for business advantage. So, we see ourselves as someone who is really knowledgeable about being, managing customers' data in a hybrid cloud world. That's what we call data authority for the hybrid cloud. >> And you talked about, this morning too, kind of early in your keynote it sounded like you were addressing, NetApp has a massive install base, to helping those customers understand those that weren't born in the digital age they have to be there now to be relevant, to compete, to identify new service models, so I thought that was a very, poignant message. But something, that Stu and I were talking about is the four, kind of, pillars of digital transformation, walk us through, for those that didn't have a chance to see your keynote, walk us through those four pillars, how NetApp is enabling customers to utilize them. >> Absolutely, we talk to our customers about if you're not a born digital business you need to transform yourself especially using your data, to compete with these born digital companies. And, there are four ideas that we shared with customers that are the cornerstones of such a transformation. The first is that, digital transformation requires IT transformation, businesses usual in IT wouldn't cut it for the digital era. The second is an idea that was created by the Boston Consulting Group, which is that, speed is the new scale. It's the hallmark of competitive differentiation and advantage in the digital world. You know, I was talking about the fact that, Fortnite, a game that was created just a year ago has now got 125 million customers or players. That wouldn't happen in the physical world. And the third is, that because of the need for speed you need to be able to take advantage of innovation sources anywhere, which creates the necessity to operate in a hybrid multi-cloud world where IT is enabling the business to access innovation everywhere. And finally, that while you're doing it you need to think about your data. The critical asset that you have, that the born digital companies don't and how to use that and you need to build a data strategy which requires you to move from thinking about data centers to data fabrics, and so those were four key principles that we're sharing with our customers. >> Yeah, George I think that's a great way to measure what's happening with digital transformation. I wonder if you can help us take a lens at NetApp itself, so, when you talk about speed, NetApp has 26 years of experience, you've got over 10,000 employees a company of this size and this heritage you have some strengths but you're competing against some of those cloud native players. You know cloud is the bar which we are all measured someone said in the keynote this morning, I believe it was you, can you speak especially to the speed aspect how you look internally, what has to change culturally, I know Jean talked to us this morning, operationally there were changes made, that's your background. >> Absolutely, you know I think that we are an example of a company that is using data to accelerate our business right, in multiple ways. The first was in product development, we have used a lot of information about how customers use our systems. How, the support organization reacts to customer situations, and have accelerated cycle times for software development, it was 20 months when I joined, it's now six months on our hardware platforms and on the cloud we're releasing new capabilities every two weeks. So, we've really become a cloud native development organization and it required a lot of changes, I will just tell you that, getting the engineers through to the other side of it, has been extraordinary, they love the new world. They would never want to go back to the old world. Another place is around our custom interface where we've invested a lot more in digital marketing capabilities our CMO Jean English, is an expert in that world and so we have had new discussions with cloud only customers entirely electronically, and on the back end in terms of support we have amassed a lot of information about our customers systems, and now we're using artificial intelligence through a capability called active-IQ to tell them proactively what they can do to bench mark themselves against the best. So we say, listen Stu, we think your system which is operating in exactly similar environment to Lisa's system, is not working as well because you've done these five things. And so there's a lot of ways where we are trying to progress our own transformation. I would tell you that the secret, there are two important lessons learned. One was we started with business led initiatives rather than an end to end transformation of the business. And the second is we structured a transformation program led by the chief transformation officer so that it would become the day to day reality of our business, not the after thought of the normal course of business. And so, those are two key practical tips that we would share with our customers about transformation. >> George, NetApp has a strong history with partnerships, when I think about channel lead, NetApp has always been there, from a technology stand point, NetApp has negotiated some challenging waters I think specifically, VMware was a big wave of course acquired by EMC, but NetApp did better in VMware environments than it did in the market as a whole. Today VMware is still a very important piece of the marketplace, but Amazon's another one that is a challenging company to partner with, everybody's always worried, okay how long do you partner with them before they take over. How do you look at that, what are the most important partnerships from a NetApp standpoint, and how do you face those today? >> We've always kept the customer at the center of a partnership. I think that the secret to our success has always been that we keep the customer interests paramount, and it allows us to partner with companies who may be part of some of our competitors. I think today, if I look at it, clearly, in terms of the customer lens we have a lot of work going on with the big cloud providers, both in North America as well as overseas. To help customers architect a truly hybrid multi-cloud, we showed some really exciting work that we've done over the last year to make that a lot more tangible and real, and it's the result of deep engineer to engineer collaboration with them. I think the second area that we're making investments in are really to build the foundation for using data alongside artificial intelligence and machine learning, specifically with training and inference models and there we've been fortunate to be able to collaborate with the leader, NVIDIA, in that market. And it's about focusing on what we bring and keeping the customer at the center of the conversation. In terms of the go to market side of things. We've also done work, for example, with Lenovo, where we are bringing complimentary skill sets into the market, they are bringing computing skills, we're bringing storage and data management skills. They have strength in certain geographies and so we feel like it's a really complimentary relationship and we respect all of our partners, what they bring to the market and we're excited to, and honored to work with them to be honest. >> So, one of the things that I've read recently and it was apparent in a lot of the messaging today is the evolution of the data fabric. It's moved, it's transformed from a vision to a legitimate architecture. Talk to us about some of the evolution in the last twelve months and how your customers have helped be able to really make that real? >> We've learnt a lot, about, real use cases of the data fabric. Today, we have hundreds of customers deployed and in production with it, and we've been fortunate to be able to iterate at cloud speed on the new capabilities, it is real today, we allow you to have data management services integrated across all of your environments, in your data center with the world's best flash we've connected and we're very excited to connect our enterprise Grade 8CI solution to it, and of course a catalog of consistent data services that cross enterprise cloud with our 8CI and the biggest public clouds, we have taken advantage of new container technology and capabilities that Kubernetes and Istio bring to the market to build a really good control plane for all of this, we've innovated around data insights using foundational technology from on command insight that gives you now visibility into where all your data sits. And you'll see us continue to bring out really exciting innovations in the data fabric. The reason that the data fabric is resonating with customers is because it helps you build a consistent set of data services in a hybrid multi-cloud world, and use your data for business advantage. That's why it's resonating. >> George, NetApp has gone through some ups and downs over the 26 years. In many ways, it's been close, or people have said it's on the brink of being gone, and it's remade itself. How has NetApp continued to do this, and why should people believe that NetApp is in the position to execute best for the future? >> I think we've always been resilient at looking at things that could have been threats, and making them opportunities. Throughout the generations there was the transition from the internet computing, the dotcom bust that affected everybody, virtualization was supposed to kill storage, the cloud was supposed to kill storage, and through every one of those transitions we have looked carefully at how could we take what could be a threat and make it an opportunity, and make it an opportunity by serving our customers best through those technology moves, and I think that's the core to our success, I would say that what we have done over the last few years, is massively upped the game on execution. We laid out the data fabric strategy four years ago, as a vision and four years later we've got customers, we've got the biggest cloud providers, we've integrated it with the world's best flash and the world's best HCI and we are delivering road maps. So, I think that's really the promise of the new NetApp, we are really, really, focused on execution. >> Another, thing, sorry Stu, that we've heard along those lines in terms of NetApp's evolution, and continuing to stay relevant, is that the NetApp on NetApp story is one that NetAppians are proud of and should be, but it's also seeming like, is that a differentiator, when you're talking with customers who have so much choice that NetApp on NetApp story, that authentic, this is how we pivoted over the last 26 years to stay relevant, to compete. Tell us little bit about how you're, as the CEO, when you're meeting with customers, how does that story resonate with them? >> Our transformation story is a topic of conversation with all C-level executives. Everything we talked about with our customers today, we are an example of. So, for example, we did not take on an end to end IT re-architecture, we prioritize the digital business initiatives in the company and said, what are the barriers in our own IT that preclude that and so we prioritized IT initiatives to support the digital business transformation of the company. We have created two data hubs in the company as we have progressed those initiatives, one a product data hub through our auto support mechanism, which is now integrated into every technology that we sell to customers, both in the data centers of our customers and the cloud and on the customer facing side we've evolved to a customer hub that so, I think that there are examples that we share both in terms of leadership, people change management, transformation of IT that are extraordinarily relevant and I think that one of the things that we are open about sharing is the mistakes we've made. I think that brings an honesty and a transparency to our relationships with our customers and they trust us because of that. >> Alright, George, it's been really interesting, people have said for years storage is going to be killed off by everything else. If you look at all of the big waves right now data's at the center of all of it. >> George: That's correct. >> What I want you to help us understand is connect the dots for us, because NetApp, most of the customers I talk to here, the first thing they'll think about is, oh, well, NetApp's my storage company. Storage versus the data and how I get value out of that, help us connect the dots as to how I go from being a storage supplier to helping customers become data visionaries, as you say. >> I think one of the really important discussions we have with customers is data is the foundation of a digital business it's sort of the oil of the digital business, and software is the engine. It operates on the data to make the business go better, the challenge that most business leaders have as they think about digitizing their businesses is that they have fragmented their data across systems and silos that were the prevailing norm in IT, not only did it fragment the data, but it made operating IT much more complicated and so two long held paradigms that we have shared are finally coming to reality, NetApp has always been a simplify your data center unlike our competitors and that's coming through for the needs of simplification. And the second is, while you're doing it build a platform that can integrate all of your data, so that you can accelerate your transformation, and I think we're well positioned for that. I think there are customers here who have never met us in the storage systems world, that have joined us on the cloud like WuXi NextCODE, the genomics company that never buys a piece of equipment from NetApp, so we're really excited about an enormous number of those new faces that we're seeing. And then there are customers that started with us, as a storage system supplier, that we are bringing to the cloud. And, so we're going to keep pushing forward. >> Just quick follow up on that, it really opened my eyes, I was at the Cisco show earlier this year and when you talk about the future, Cisco, the networking company, they said, ten years from now you won't think of us as a networking company, you'll think of us just as a software company. What's NetApp of the future? >> We will offer our intellectual property in a broad range of ways, I think we'll still be offering systems but I think the brains of those systems will really be super smart software. Software that's, digitally enhanced and software that's enhanced with machine learning capabilities. I think we'll offer them also as cloud services, and we're really going to be focused on helping our customers with their data problems we think that's an extraordinarily rich landscape and we think that it has the opportunity to propel our business to achieve everything we've wanted to achieve. So, we're excited about the momentum. We are, honored to have so many customers, partners, and technologists here, and I think this is the best insight in the three years that I've been CEO, and I'm looking forward to having an even better one next year. >> Excellent, keep moving up bar, George. Thanks so much for stopping by theCUBE, you're now an alumni so I'm going to give you a sticker so you-- >> Thank you >> Can brand yourself. Stu and I really appreciate you sharing your insights and your time with us. >> Thank you so much, it's been an honor to be here. >> We want to thank you for watching theCUBE, we are live from NetApp Insights 2018 in Las Vegas, I am Lisa Martin for Stu Minium, stick around we'll be back with our next guest shortly. (upbeat music)

>> Announcer: Live from Las Vegas, it's theCUBE covering NetApp Insight 2018, brought to you by NetApp. >> Welcome back to theCUBE. I'm Lisa Martin with Stu Miniman, live in Las Vegas at Mandalay Bay at NetApp Insight 2018, the third annual with customers, partners, endless press, NetAppians. We're excited to welcome two alumni back to theCUBE. We have Nancy Hart, Head of Marketing for Cloud Infrastructure at NetApp, and Dale Degen, Cloud Infrastructure Business Director. Guys, welcome back to theCUBE. >> Thank you so much. It's so great to see you guys again. >> Likewise. So we got back from a standing room only keynote, thousands of people here, and one of the interesting things, Nancy, that Stu and I both observed were today no product announcements. It was really about concepts. The first time we heard anything architecture related was really the Data Fabric, but George Kurian, the CEO of NetApp, talked about the four principles of digital transformation. >> Nancy: Right >> I wonder if we can unpack those with you guys. >> Nancy: Yes >> The first one talking about digital transformation requires IT transformation. >> Nancy: Yes >> Talk to us about that speed as the new scale. What does that mean for NetAPP as a company that needs transformed... >> Nancy: Right >> and to your customers? >> So it means for our customers the idea is that speed is the new scale, right. That to create new businesses, to create new opportunities, to create new revenues, there has to be a lot more agile and agilent on their ITs. Right. So, NetApp will really focus on doing is how to break down the barriers between Dev and Ops. The days of silos, months of provisioning all of that is now gone. Because companies need to now help their teams build faster, build better, and that's really what George was talking about, in this idea that the speed is the new scale. And if our customers are not driving IT agile... Agile IT operations on their own data centers, their competitors certainly are. >> How does... NetApp talks a lot about being driven, the data authority and hybrid cloud. George also said hybrid clouds do in multi-cloud or the defacto architecture. >> Yes >> When you talk with customers, how do they digest "NetApp's going to help "me be data driven?" >> Nancy: Right >> What's that conversation like? >> So, looks like a lot these days, we have our customers, they have their own users, their own internal DevOps team who have gotten very used to taking their Corporate AMEX and running up the Amazon, setting up a new compute shape or storage. The thing is we see customers are trying to rebalance where they put their data cap with data, where they put their applications. Do somethings being, belong in public cloud? Absolutely, but there is also this natural rebalance, that not every application should be in the cloud. For reasons of data governance, perhaps cost, whatever it is, when they build that next new application, it may be in the data center. So, to make that work is the idea of a hybrid multi-cloud experience, and the key part of that is the experience. It's not a management experience. It's a consumption experience. It's a very seamless, simple consumption experience if you've got up in the public cloud, but in a private cloud in your data center. >> Stu: Nancy, I like that. We've always, we've been saying on theCUBE for a couple of years now, cloud is not a destination, it's an operating model. >> Yes It's the way we need to think things, but Dale, when I talk to customers, we talk about their cloud strategy, we talk about what they want, every single one of them, totally different. How much they're doing SaaS , versus how many mulvic public lines they're doing, and of course, they're still figuring out what they've got in their traditional data centers. And its that certain companies have been selling them multiple products, they've got their data all spread out, so, are we getting away from silos, how architecturally do we build this? There's so much differentiation out in the marketplace today. It'd be lovely to have a magic wand and say "Oh, everything's, "you know, simple." But that really hasn't been the case in an enterprise IT. >> Dale: I think you nailed it the way you described it right there You have an enterprises that have built up a collection of applications, some of them have been given a cloud mandate. And so, that means something different to everyone. Sometimes they're going out all SaaS, sometimes they're saying, "I want to put everything, "all my storage in the cloud." We're seeing an interesting moment in time where, there's almost a reaction to that, and finding out maybe there's silos within different public cloud service providers, maybe the monthly cost is a little bit larger than what people might have expected on that. At NetApp, we've been working with our customers, I kind of love being here because the last couple years has just been this huge transformation of the company around that, taking a lot of our customers have viewed us as number one in storage the trusted provider on that. I really, expanding out to a more data driven solution on there. And things we've done internally to address side is really focused on different business imperatives there. Because I think each of our customers has their data center that they need their rock solid applications on. They're thinking about this journey to the cloud. They're trying to innovate with acceleration in the cloud with different services with the cloud public... the biggest public clouds and along the way they're also saying "I need some of that agility internally." And so we've, we've really built that, to build out your kind of a hybrid multi cloud experience. And the company strategy is coming together. We're seeing investments, we're seeing growth and announcements and all of those. >> So one of the interesting things that I observed in the keynote this morning was NetApp being 26 year old, 26 years young company, right? Massive install base. You've got a lot of customers who were not born in the digital age and George Kurian your CEO seems to kind of address them almost right out of the gate. >> Nancy: Yes. >> So let's talk about the data fabric a little bit more. Let's unpack that because some of the messaging seems to be reflecting that, that, and I think Anthony liked talked about this a little bit this morning in the keynote as well. It, it's, it's transforming from a vision to an architecture for your customers, your incumbent enterprise customers who were not born in the cloud, what does being data driven mean to them? How are they embracing this architecture idea of the data fabric and using it to use their data to identify new customer touchpoints, deliver new services, increased revenue? >> Dale: So we're seeing a lot of our customers really transform their business to take advantage of these new services in the cloud. The value that a lot of them are bringing to us is they have a massive amount of institutional data that maybe was in different silos. May be they had different as a service offerings touching it. We're able to bring it together with the data fabric. So now they can consolidate this into a large amount of tangible data. You can have multiple as a service solutions and services coming from public cloud service providers to do analytics on data. For example, we have energy companies that have seismic data from 50 years ago that is sitting on tapes. It's better than anything they could even get today. They bring it all together and now they're doing data analytics on this and they're finding new ways to really take advantage of that. So we're seeing that across the board and we're, Our goal is to try to move them along that journey. >> Nancy: Yes >> Stu: Nancy, could you give us a little insight as to who you're selling to? >> Yes Where is NetApp getting involved in kind of those strategic discussions? As I said, >> Great >> you know everybody's got a cloud strategy, but I said usually the external still drawing and it's something you need to revisit often so you know where is NetApp seat at that table? You've got a lot of partners here >> Nancy: Yes >> and how are things changing? >> Nancy: So, a lot of things are changing a lot of ways for Netapp and the companies that we're selling to and who we're selling to at those companies. We certainly see a lot of new buyers and it's interesting to see now that the decision making, the who's sitting at the decision table when they make that decision of what kind of infrastructure to purchase, is it getting larger and larger group and now we're really seeing the Dev teams, their internal Dev ops teams have a seat at that table who are and they're having significant influence on the infrastructure and operations teams on what kind of investments that companies should be making. Right, so, working with partners, going to market through the largest public hyper scalers and reaching these new buyers and new and existing accounts as well. So even if there is a traditional part of the data center, I guarantee you somewhere in every company there's a new Dev team working on new business models. And so we want to attend (mumbles) >> Lisa: Does the conversation Nancy, start at the business outcomes level? >> Nancy: Absolutely. >> And, and your perspective, how are you seeing some of the more technical folks in an organization participating in a business outcomes driven conversation where it's more about these are the things we need to do to, to compete to increase our revenue. What, how is that persona based conversation changing? So actually I have a story from a customer meeting earlier this week, right? And so we were talking with the customer about data fabric and what we can do and how we can deliver a seamless experience between public and private clouds. And we walked out of their room and the gentleman from the customer who's I walked in that room as a storage admin and I walked out as a data fabric architect. Right. >> Lisa: It's pretty good validation >> It's pretty good validation. It's happening right now like the personas, even personas that we've traditionally known are certainly changing. What do yo say? >> So that point we're seeing some of the attributes that service providers are offering. We're seeing enterprises at the same time trying to build those up scale. And it's really been amazing as we're seeing you, you spoke about speed is the new agility on here and it's really the agility to be kind of build those infrastructures quickly and take advantage of that at a business advantage level. And a lot of the most technical customers of ours are saying now they're kind of at a, they have a seat at the table to kind of inspire some of those business innovations. They, they see how they could make the company more efficient and all of a sudden they're getting a lot more attention at the C level. >> Stu: Alright. So a few years ago there was the wave of big data, you know, it was really what I summed it up. One of the key findings was it was that bit flip of saying, oh my gosh, I have so much data to, Oh yes, yes, I've got so much data and I can take advantage of it. What I want you to help connect us is when you talk about being data driven, NetApp at its core is you know, there's storage, there's infrastructure, there's software. How do I then get the insights and the value out of the data, the data that I've helped my customers get to? >> Nancy: So let me give you an example of what NetApp is doing around this very issue, right? So we have a very large install base like you talked about. We have a new product called the active IQ. And what it does is based on community wisdom pulled from 30,000 or more installed systems across our entire customer base. And what we do is we use AI ML to extract value and intelligent insights and then actionable plans for our customers. So even if a customer doesn't have 30,000 units installed, they can take advantage of all of that knowledge themselves. So we drink our own champagne and we apply the things that we learned, but we can also help customers do the same thing in their own business as an extract value from their own data. >> Lisa: I'm curious too, from a company as as history does NetApp, formerly network appliance, how is NetApp drinking our own champagne example? How does that influence customers perspective on NetApp's transformation and convince a customer to trust NetApp and go, "yes, this is a partner "that I want to work with "to help us be able "to just do point, "not just a mass, "a tonne of data "and the silo, "but extract insights that are "essential to try this, this change." >> Dale: So we actually have some breakout sessions here where NetApp IT is speaking to that a talking about how we have NetApp on NetApp. You know we've got the active IQ data coming in, so an all flash fas tier being teared down through east series to object storage to a giant data lake of active IQ doing analytics on that. And so that's a great reference for us. We're able to have them speak to our customers directly, eye to eye in our executive briefing center, and oftentimes that pushes them over the edge on that one. >> Nancy: Because we're living the dream and we're making our own mistakes along the way and so when we have folks from our NetApp's own IT department come speak with customers, it's very credible about we did this at work, we did this. It didn't work so much. Right? But we're in that same transformation journey as our customers as well. >> Well, the failure I always say is my, It's not a bad word. It's part of that journey. >> Nancy: Yes. Well, finishing up Nancy with you. Talk to us about the media customer example that really articulates the value that NetApp is delivering as an enabler of the data driven company. >> So one of my favorites these days as we work with a company called Children's Mercy Hospital, Kansas City, right? And they brought us new Ciox and he was really interested in transforming the IT experience for his clinicians. Right. These are the people that work with kids in the hospital, sick kids, they're stressed out families. And I love this story because it's very easy for me to imagine if my child was in the hospital, how stressed out I would be to have a clinician walk in fast, easy access, the latest data about my child, a happy clinician. That would be such an impact to me. And so to see what our customers are doing at children's mercy and they'll also multi cloud they've got their own private clouds are accelerating their VDI, they're working with public clouds all through NetApp product in the end to help those kids and to help maybe some moms on wherever you are, just a smidge less. >> Lisa: Are you helping them to use some of the emerging technologies, IoT AI to drive faster, better outcomes and decision making for these in these critical literally life and death situations? >> So the first project we're working on them as about accelerating their VDI. How does he get a virtual desktop to all his clinician? So whatever room that clinician is in, he has access. So she has access to the latest data about that child. Right. And to make the overall just a better experience so that the new ciox is very keen on just delivering a better experience, not better technology, but a better experience for his clinicians and for his patients. >> Nancy, Dale, thanks so much for stopping by on day one of insight. We appreciate your time. Got to give you some cubes stickers because you're doubling the alumni now. Real. Exactly. We want to thank you. I'm Lisa Martin with Stu Miniman for watching the cube. Again, we're live all day at NetApp Insight 2018. Stick around. Stu and I will be right back with our next guest.

>> Announcer: Live from Las Vegas, it's theCUBE, covering NetApp Insight 2018. Brought to you by NetApp. >> Welcome to theCUBE, we are live at NetApp Insight 2018, I'm Lisa Martin and I'm joined by Stu Miniman. Stu and I are going to be here all day. And this is the third annual Insight, with customers and partners and NetAppians and analysts and press. Stu this is the second time theCUBE has been here. We just came from the keynote and the interesting thing that Stu, that you and I both noticed, was at least the first 75 minutes of the keynote that we got to see today, none of the product news was announced. It was really about strategy, #datadriven, how NetApp wants to enable their customers from DreamWorks to oil and gas companies, health care, etc. To use data, develop a data strategy, to move their businesses into the digital age. >> Yeah, Lisa, first of all, great to be working with you again. >> Always. >> And I'm excited, it's second year that we've been at this show, third of the NetApp Insights that we've done. Cause we've done both the U.S. and the European shows. My first time actually coming to a NetApp event. I remember, gosh I'm showing my age, I remember when NetApp started, network storage was becoming a thing. NetApp really rose its ascendancy with file systems and NAS, and FAS was the one operating system to rule them all, really grew into a very sizable business. Company's about $6 billion worth of revenue and I think somewhere about 10,000 employees. Today, NetApp is really the largest independent storage company after Dell took EMC off as an independent now, so it's interesting to watch. George Kurian got on stage and talked about digital transformation. And one of the things I'm really interested in looking at is how is NetApp doing in that transformation? Because, most people when I was talking to some customers at some of the meals and walking the floor and things like that it's, NetApp is my filer company. I buy boxes, sometimes I mine some software and there's some things there, but I'm the guy that runs NetApp Gear, if you will. And that transformation, what is the NetApp of 2019 and beyond? Are they a storage company? Are they a hybrid, multi-cloud software led something something company in the future? Are they a services company? There's a nice ecosystem here, so that's what I'm excited to dig into. George Kurian he in the keynote this morning, laid out the four things that companies need to do for digital transformation. It's something we'll dig into, but yeah, I had to go search NetApp on the news release and be like, oh Cloud Insights, and ONTAP in the Cloud, and HCI and Partnership News and things like that, so there definitely is some news, they just didn't talk about it in the keynote. >> Yeah, it was an interesting keynote for me, and as theCUBE we go to a lot of keynotes, many times a year, and this was an interesting start to it. It's clear from the NetApp messaging on NetApp.com, NetApp Insight, things that are being put out on media that they're really putting cloud at the heart of their strategy. The discussions and the keynote this morning included futurist Gerd Leonhard, who's going to be on the program with us in just a few minutes. Interesting take on data, humanity, the only thing that NetApp talked about was about 75 minutes minutes into they keynote this morning was when Anthony Lye got on, he's going to be on the show later today, talking about the data fabric. And I think some of the messages that NetApp was wanting to get out is that data fabric is transforming from a vision into an architecture kind of foundationally to enable organizations to employ those four principals of digital transformation that George Kurian talked about. Digital transformation requires IT transformation, speed is the new scale, some interesting thoughts and concepts there, more conceptual. I liked the DreamWorks customer, I think she's a great speaker. Kind of talked also about how DreamWorks, everybody knows DreamWorks, "Shrek", "How to Train your Dragon", are becoming more morphing from a customer to an engineering partner. So that was and interesting kind of, I wouldn't even say undertone, but part of the story today. >> You know, Lisa, absolutely. When you look at traditionally, not only NetApp, but all the storage companies, where they sold to. It was the storage budget, and oh how do I manage with the explosion of data, and that growth and what's the performance, the speeds and feeds, the price per terabyte, all that kind of stuff? I thought we could actually take George Kurian's four characteristics and say, how's NetApp doing? First is digital transformation requires IT transformation. >> (Lisa) Right. >> I heard yesterday in some of the sessions they actually had some of NetApp's IT people talk about how they're leveraging and using new technologies. We talked about speed is the new scale, well how fast is NetApp? We have a number of acquisitions. There was the big SolidFire acquisition which is now fully part of the portfolio. They had a Kubernetes company that they bought recently. They've had management companies that they bought. How fast is NetApp keeping up with the pace of what they're doing? Hybrid multi-cloud, I think NetApp first of all was really what you would call software-defined before that was a thing, and they were very early in jumping on this wave of we need to play in the cloud environment. Most of the storage companies really lined up and was like, oh wait, Amazon's the competition, you can't do that, but NetApp was partnering with Amazon for many years, now I'd like to see more proof points as to what customers are doing, how are they doing it differently. But absolutely we're going to have Microsoft Azure on the program with Anthony Lye, this afternoon. I know we're going to be talking about Amazon, we're going to be talking about Kubernetes and Istio, where does NetApp fit into that environment? I've been going to theCUBE Con shows for a couple years, and storage is actually lagging in that space. When you talk about having persistent data, that's not something we're there with. We spent more than a decade trying to fix storage and networking in the virtualized environments, and NetApp played a strong role in helping on the storage piece there. So it would be great to see how they are going to play into the Kubernetes and issue discussion. And the last piece is they said moving from data center to data fabric. >> Right. >> Which is the closest tie to the products as you said. >> (Lisa) Yes, exactly. >> To what they're doing. >> Well, Stu we have a jam-packed schedule today, all day. We're going to be able to unpack a lot of things from NetApp, execs, to their branding folks, to customers, so Stu and I will be right back with our next guest. Again, theCUBE Live from NetApp Insight 2018. We'll be right back. (music)