Lynne Doherty, Sumo Logic | AWS re:Invent 2022
>>Hey everyone, welcome back. It's the Cube live in Las Vegas. We've been here since Monday covering the event wall to coverage on the cube at AWS Reinvent 22, Lisa Martin here with Dave Ante. Dave, we're hearing consistently north of 50,000 people here. I'm hearing close to 300,000 online. People are back. They are ready to hear from AWS and its ecosystem. Yeah, >>I think 55 is the number I'm hearing. I've been using 50 for 2019, but somebody the other day told me, no, no, it was way more than that. Right, right. Well this feels bigger in >>2019. It does feel bigger. It does feel bigger. And we've had such great conversations as you know, because you've been watching the Cube since Monday night. We're pleased to welcome from Sumo Logic. Lynn Doherty, the president of Worldwide Field Operations. Lynn, welcome to the program. >>Thank you for having me. I'm glad to be here. Talk >>To us about what's going on at Sumo Logic. We cover them. We've been following them for a long time, but what's what's new? >>We have a lot going on at Sumo Logic. What we do is provide solutions for both observability and security. And if you think about the challenges that our customers are facing today, everybody as they're doing this digital transformation is in a situation where the data and the digital exhausts that they have is growing faster than their budgets and especially in what looks like potentially uncertain economic times. And so what we do is enable them to bring that together on a platform so that they can solve both of those problems in a really cost effective way. >>What are some of the things that you're hearing from customers in the field where it relates to Sumo logic and aws? What are they asking for? >>They continue to ask for security and, and I think as everybody goes on that journey of digital transformation and, and I think what's going on now is that there are people who are kind of in wave two of that digital transformation, but security continues to be top of mind. And again, as as our customers are moving into potentially uncertain economic times and they're saying, Hey, I've gotta shore up and, and maybe do smarter things with my budget, cybersecurity is one piece of that that is not falling off the table. That their requirements around security, around audits, around compliance don't go away regardless of what else happens. >>How do you fit in the cloud ecosystem generally? AWS specifically? I think AWS is generally perceived as a more friendly environment for the ecosystem partners. We saw CrowdStrike yesterday, you know, stock got crushed. They had a great quarter, but not as great as they thought it could be. Yeah. And one, some of the analysts were saying, well, it could be Microsoft competition at the low end of the market. Okay. AWS is like the ecosystem partners are really strong in security, lot of places to add value. Where does Sumo Logic >>Fit? Yeah, we are all in with aws. So AWS is our platform of choice. It's the platform that we're built on. It's the only platform that we use. And so we work incredibly closely with aws. In fact, last year we were the first ever AWS ISV partner of the year for as Sumo Logic, which we're not as big as some of the other players, but it just is a testament to the partnership that we have with aws. >>When you're out in the field talking with customers, we talked about some of the challenges there, but where are your customer conversations? You talked about security and cyber as is not falling off the table. In fact, it's, it's rising up the stock, it's a board level conversation. So where are the customer conversations that you're having? Are they, are they at the developer level? Are they higher? Are they at the C-suite? What does that look like? >>Yeah, it's, it's actually at both the developer and the C-suite. And so there's really two motions. The first is around developers and practitioners and people that run security operation centers. And they need tools that are easy to use that integrate in their environment. And so we absolutely work with them as a starting point because if, if they aren't happy with the tools that they have, you know, the customer can't go on that digital transformation, can't have effective application usage. But we also need to talk to C-Suite and that to CIO or a CISO who's really thinking often more broadly about how do we do things as a platform and how do we consolidate some of our tools to rationalize what we're using and really make the most of the budget that we have. And so we come at it from both angles. We call it selling above the line and below the line because both of those are really important people for us to work with. >>Above the line being sort of the business executives, >>Business executives and C-suite executives. And then, but below the line are the actual people who are using the product and using a day to day interacting with the tools. >>So how are those above the line and below the line conversations, you know, different? What, what are the, what are the above the line conversations? What are the sort of keywords that, you know, that resonate? Let's start there. >>Yeah, above the line, there's a lot that's around how do we make the most of the investments that we're making. And so there are no shortage of tools, right? You can look around this AWS floor and see that there are no shortage of tools and software products out there. And so above the line it's how do we make use of the budget that we have and get the most out of the investments we've made and do that in a really smart way. Often thinking about platforms and consolidating tools and, and using the tools and getting full value of what they have below the line. I think it's really how do they have really strong ease of use? How do they get the fastest time to value? Because time to value is really important when you're a practitioner, when you're developing an application, when you're migrating and modernizing an application, having tools that are easy to use and not just give you data but give you insights. And so that's what a conversation with a practitioner for us is, is taking data and turning it into insights that they can use. >>You know, and it seems like we never get rid of stuff in it, but there's a big conversation now when you talk to practitioners, okay, well you got some budget pressures, your sales cycles are elongating. What are you doing about, a lot of 'em are saying, well, we're consolidating and nowhere is that more needed probably than insecurity. So how, how are you seeing that play out in the market? Are you able to take advantage of that as Sumo? >>I think there's the old joke that says there is no ciso. Whoever says, if I just had one more tool, I'd be secure. >>And >>Nobody ever says that it's not one more tool. It's having effective tools and having tools that integrate. And so when I think of Sumo Logic in that space, it's number one, we really integrate with so many different tools out there that give, again, not just security information, but security insights. And so that becomes a really important part of the conversation. What, when you talk about tool consolidation, that's absolutely, I think something that has been a journey that a lot of our customers have been on and probably will be on for the foreseeable future. And so that's a place that we can really help because we have a platform that you can leverage our tool on the DevOps side and on the security side. And that's a conversation that we have a lot with our customers. Are >>You helping bridge those two, the security folks, the dev folks? Cause we talk about Shift left and CISO being involved now. Is Sumo Logic helping from a cultural perspective to bridge those two? >>Yeah, well I think it's a really good point that you make. It's, there's part of it that's a technology challenge and then there's part of it that's a cultural challenge and an organization silo challenge that happens. And so it is something that we try to bring our customers together and often start in one area of the business and help move into other areas and bring them together. It, it also comes down to that data growing faster than budgets and customers can no longer afford to keep multiple copies of the same data, the same metrics, and all of that digital exhaust that comes as they move to the cloud and modernize their applications. And so we bring that together and help them get the most use out of it. >>There are a lot of, we've been talking all week in the cube about sort of adjacencies to security. We've talking about data protections now becoming an adjacency. You know, you talk about resilience within an organization, everybody was sort of caught off guard, obviously with the pandemic, not as resilient as they could have been. So it seems like the scope of security is really expanding. You know, they always say it's, it's a team sport, okay, it's a pro mine, but it's true. Right? Whereas it used to be that guy's problem. Yeah. What are you seeing in terms of that evolution? >>Yeah, I think you're absolutely right. I think the pandemics force some of that faster than was happening, but it's absolutely something that is going on that cybersecurity is now built in from the ground up and I've been in cyber security for years and it's moved from an afterthought or something that comes after the fact, Hey, let's build the application and then we'll worry about security to, it needs to be a secure application from the ground up. And so that is bringing together that dev and SEC ops a lot because it needs to be built in, the security piece needs to be built in from the ground up on the development side. >>Absolutely. The, the threat landscape has changed so much in the last couple of years. Has the fraudsters, bad actors, whatever you wanna call 'em, are getting far more sophisticated. Yeah. So security can't be an afterthought. Can't be a built on. Yeah, it's gotta be integrated, built in from the ground up for organizations to be able to be, as they've said, resilient. We're hearing a lot about resiliency and the importance of it. For any business. >>For any business, it's important for every business. And if you think about how we interact with companies now, our view of a bank isn't the branch, it's the app, our view of office, it's this, right? It's, it's on the phone, it's on digital devices, it's on a website. And so that is your interaction, that is your experience. And so that plays into, is it up, is it running, is it responsive? That application performance piece, but also the security piece of is it secure? Is my data protected? You know, do I have any vulnerability? >>Yeah, you must have, being in field operations, a favorite customer story that you really think defines the value proposition beautifully of Sumo Logic. What story is that? >>Wow, that's a good question. I have a lot of favorite stories. You know, we have customers, for example, gaming customers that maybe aren't able to predict what their usage looks like. And that's something that we really help our customers with is the peaks and valleys. And so we have gaming customers or retail customers that we're able to take their data sources and they may be at one level and go to 10 x in a day without any notice. And we're able to handle that for them. And I think that's something that I'm really proud of is that we don't make that the customer's problem. They're, they're peaks and valleys, they're spikes that may happen seasonally in retail. It's Black Friday sales that are coming up. It's a new game that gets released. It's a new music piece that gets released and they are going to see that, but they don't have to worry about that because of us. And so that really makes me proud that we handle that and take that problem off of their shoulders. I >>See Pokemon on the website, that's a hugely popular >>Game, Pokemon now. Yes. >>Last question for you, we've got about 30 seconds left. If you had a billboard to put up in Denver where you live about Sumo Logic and its impact like an elevator pitch or a phrase that you think really summarizes the impact, what would it >>Say? Yeah, well it's a really good question. I've got it on my shirt. I dunno, it's not for the G-rated, but we fix things faster. Fix shit faster. And so for us that's really, ultimately, it's not just about having information, it's not just about having the data, it's about being able to resolve your problems quickly. And whether that's an application or a security issue, we've gotta be able to fix it faster for our customers and that's what we enable them to do. >>Fix bleep faster. Lynn, it's been a pleasure having you on the program. Thank you so much. Thank you for joining us. Awesome step at Sumo Logic. For our guest and for Dave Ante. I'm Lisa Martin. You're watching The Cube Live from Las Vegas, the leader in live enterprise and emerging tech coverage.
SUMMARY :
It's the Cube live in Las Vegas. but somebody the other day told me, no, no, it was way more than that. And we've had such great conversations as you know, Thank you for having me. To us about what's going on at Sumo Logic. And if you think about the challenges that our customers that is not falling off the table. AWS is like the ecosystem partners are really strong in security, lot of places to add And so we work incredibly closely with aws. You talked about security and cyber as is not falling off the table. And so we absolutely work with them as And then, but below the line are the actual people who What are the sort of keywords that, And so above the line it's how do we make use of the budget that we have and What are you doing about, a lot of 'em are saying, I think there's the old joke that says there is no ciso. And so that becomes a really important part of the conversation. Cause we talk about Shift left And so it is something that we try to bring our customers together So it seems like the scope of security is really And so that is bringing together that dev and SEC ops Has the fraudsters, bad actors, whatever you wanna call 'em, And so that is your interaction, the value proposition beautifully of Sumo Logic. And so we have gaming customers or retail customers that we're able to take Game, Pokemon now. or a phrase that you think really summarizes the impact, what would it dunno, it's not for the G-rated, but we fix things faster. the leader in live enterprise and emerging tech coverage.
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Lynn Lucas, Cohesity | AWS re:Invent 2019
Locke from Las Vegas X the cube covering AWS reinvent 2019 brought to you by Amazon Web Services and Vinum care along with its ecosystem partners we're back in Las Vegas everybody this is day one of AWS reinvent 2019 and you're watching the cube the leader in live tech coverage we go out to the events we extract the signal from the noise hump day Volante with my co-host Justin Warren Linden Lucas is here as the CMO of cohesively great to see you again Joe's rockin it's hoppin your boots packed we were just over there bright green as always so we stand out amongst to see if what is it 65,000 folks here this year 5,000 yeah so give us the update what's happening with a kahin City you guys are rocking how's business this is great we have fully transitioned to be a software company we've had a hundred percent year-over-year growth in our software business customers are looking to cohesively for data management and especially customers here at reinvent we're doing a lot with the cloud AWS has grown 20x for us here over year in terms of our our growth with them and we have an exciting new announcement here around how cohesive a is now validated to protect and backup workloads on AWS outposts one of the announcements this morning great so that mean that to me that's I always ask how you gonna back this up you know and it really didn't have a good answer so congratulations on that but also they're gonna bring outposts to the edge we saw the 5g announcement and so that's something that people have been side I think struggling with it because they know a lot of data is going to remain at the edge you've got to protect it act on it in real time so so talk about the engineering that went into that it's you know usually these things require some intense engineering on both sides unless it's a Barney deal this is a Barney deal no all right so yeah a lot of engineers we have a fine fine group of engineers at cohesively collaborating with AWS but it really starts at the heart of it with what our founder mode Aaron the distributed file system we call it span FS and it spans from core to cloud to edge and so you brought up the outpost edge and I'm sure that we'll be able to span that way but we also span today and I think in this world and it was talked about in the keynote is so important hybrid from core to the AWS cloud right because so many organizations have a lot on premises still and they are working to figure out how to get it to AWS easily and simply and then keep the whole thing protected so you guys are pretty aligned with AWS on definitions I think but let me just test that so Andy Jesse would say and I think he said this publicly we consider multi-cloud multiple public clouds I'm not sure he used that word multi cloud but you know what he's talking about and then we consider anything on Prem has to be hybrid and I think you guys use that same sort of and I think for where cohesively serves which is mid-sized enterprise on up to some of the largest global companies and public sector organizations we see a lot of use of hybrid cohesive a also runs natively in the cloud so we run natively in AWS and there's a lot of new cloud native applications but we also want to support what customers are doing and that's hybrid for sure so the other follow-up I have on that is the notion of data management you guys you don't it's not just back up its data management I want to understand how much of that is good marketing talking to the CMO versus sort of substance that the customers actually take advantage of so what do you mean by data management it's a great question and I'm going to say yes to the good marketing too but in all seriousness so what is what is data management and we have the you know the red spot is say we're redefining it and and how do we back that up we think of data management of course as you've got a store protect manage that data but now in today's world that is simply not enough it has to be recoverable and available when you want because backup as an insurance policy that doesn't work doesn't do anyone good but more than that we went beyond that and we're looking at how do customers both protect against cyber risks as well as gain insights from their data and when we talk about redefining data management we're talking about rethinking how you get those insights out of your data or protect against risks on the platform in place so applications run in place on the cohesive edata platform and I think Andy talked about that this morning too right it's difficult in these today's ever increasing amounts of data how do you have customers ship petabytes of data around easily it's not scalable for them or operationally cost-effective so we're talking about letting them gain those insights or protect against those risks in place yeah you did mention that bringing the compute to the data instead of the other way around which has been a long a problem for a long long time and that's that's something that I'm keen to understand a bit about how Co he said he's doing something differently because this has been a promise for quite some time where we've been backing up systems and putting all of this data into it into a big backup pool that sort of just sits there and getting a bit annoyed that we're spending all this money for something which is sitting there just being an insurance policy so we want to do more with this data and that's always been the promise and people have had a go at it a few times but no one's really been very successful but it sounds like cohesive is actually finally maybe cracked it so what is it that you're doing that allows us to finally happen well we like to think so so MOA Daren our founder was formerly the CTO of new tonics often called the father of hyperconvergence as well as at Google invented one of the first web scale file systems out there so underpinning all of this and how do we do this is a true web-scale file system it's his third generation web-scale file system which has a number of really unique properties so in terms of your specific question around reusing that data is providing zero cost clones and copies that enable that reuse of that data whether that be for developers or whether that be for someone doing some analytics so and that of course just like because we're Software Defined is running on white box hardware from us but also certified units from Cisco Dell also HPE and others to come so I was gonna mention that the advantage of software is that you can have that same experience wherever you can deploy the software so I don't just have to buy an appliance and have it sit in my datacenter I can actually well I like that but I would actually like to have that run in AWS and as you mentioned you can now run that both in AWS and I could run it on side on an AWS outpost so I can get both the on-site experience and the AWS experience at the same time as well as the cohesive experience yes a lot of experiences all the one well we want the customer of course to look at it from their their vantage point but yes so two points their software platform so it's a software-defined platform and part of this from not just a technology point of view but from that customer experience point of view is yes you can run that software on-premises in a cloud in a virtual environment and from a business model point of view one license we don't care you choose how you want a deployment from it a view point of view we provide one manageable one management view helios of it but that's one way to view everything managed under cohesively of course it's not going to get in the way of the Amazon tools so simple to manage and also simple to consume from the transaction perspective but but so simplicity big theme what what else that customers really excited about what do they tell you well a big theme here for us and one of the ways that we see customers getting more value out of their data and their Amazon investment we introduced an application running on the cohesive platform called run book and run book allows very simple migrations from your on-premise environment to AWS ec2 and so that's been something that's been really popular in fact surprised us a little bit it's the first step right now it's a migration but we'll be adding capability to it for full orchestration for either dr scenarios or true dr and it's so simple it's dragon top drop so that engineering team has made this really simple to do so teams can easily figure out how am I going to move my applications to the cloud and in what order am I going to bring them up again in a really simple drag-and-drop way what about tearing you know when I go by your booth I see it's got some capabilities there I'm interested in how you were you pick up or where where you pick up where Amazon leaves off with what they've announced help us understand that great question and we did thank you for for mentioning bring new support in for deep glacier so cohesive these support steering to all the different Amazon tiers so we've always had automated policies that you can set it as an administrator and decide hey I've done a backup on Prem and after 30 days or whatever your time frame is I'm going to move that up to AWS got a lot of customers doing that our customer AutoNation that's one of their use cases we also support the ability for you to use cohesively to change which tier you want to store in on Amazon in an intelligent way and so that's an area that I think we complement Amazon so essentially if I understand it you'll you'll manager this near the superset if the customer wants that and then Amazon you plug into what Amazon does and they'll optimize on their end you could take advantage of that that's transparent to the customer that's right possible because we're a modern architecture with native s3 and so we can plug right in to what customers want to do with Amazon so okay let's dig it to that what means modern well how do you guys define mod we define modern as design principles and philosophy born in the cloud native world right so unlike some of the legacy architectures that literally were invented ten or so years ago with before we had reinvent Co he city was built with native s3 and uniquely that support for the enterprise modalities of NFS and SMB and allowing at that file system level people to move their data back and forth between those two environments but with a very simple user interface on top of that that provides the backup the archive dr the types of capabilities or use cases that customers want with their most important asset their data yeah go ahead please transformations been a bit of a theme of the show certainly two of day one and Co hazily is transformed itself into a purely software company as you've mentioned what what's next what do you see happening for Co hey city and with customers how are they going to be both transforming themselves together into the future yeah great question and I like to use that word carefully because I think as a marketer it can be little over you know used yeah but if it's seriously what I see I think we're on a 10 15 year journey all of us to transform our businesses to take advantage of data because it's clear now I think to most if you don't you will be left behind and it's only a matter of time and so the hard part is I talked to CIOs and other IT leaders is well how do I get a handle on that data right and cohesive provides an incredible platform to simplify that management storage protection of that data so you can take advantage of some of the other really cool applications and vendors that are here how we continue to transform and how I see customers transforming is that promise of bringing compute to the data I think we're in the super early days but if I've got all of my data accessible and visible to me now what kinds of insights can I gain from it Splunk runs on the cohesive a platform as another exhibitor here but also how can I prevent risk how can I ensure that I'm compliant with regulations and I think there's a lot of work to be done both at cohesively and developing out those new applications as well as with our customers taking advantage of it we could actually pushing around the just at being an Amazon partner so you seem pretty happy business is growing you're the leading if not one of the leading growth partners of Amazon that's cool but a lot of people question Amazon in terms of you know them being fearful that Amazon's gonna eat their lunch we asked and Jesse about that and the in the analyst session and basically his answer was look at these markets are so huge and and I think as well I'd add to that you've got to keep innovating now my specific question is Amazon does some backup stuff it's not nearly as functional as your and other you know backup software data management suppliers but what's your perspective on that obviously it's it's good its growth now you guys think about that you just kind of keep putting the pedal to the metal actually I think I'd agree with him I've never had the pleasure of meeting him in person but you know I think all businesses have to keep their pedal to the metal very innovation and we certainly do but this is a massive market and a massive transformation and cohesive helps enterprise customers of all sizes and types and most of them are struggling with today in the early stages how to get control of their data how to manage it know what they have and I think they feel that that is both a problem within the cloud but also on-premises and that's a very large market for us and I think for Amazon as well so we're super happy to be partners with Amazon a rising tide lifts all boats as I often like to say and I think that's going to remain true for a long time yeah I mean I think you know a lot of ways you just got to create in this market and the competition will take care of itself if you pay attention to customers and they tell you what they're interested in and you respond to that you tend to do pretty well despite the disruptions that might be going around view in the market at least that's what I think a big part of our philosophy is when asked a question about from a CML perspective in this data world he talked about there we run this decade-long transformation to put data at the core of our business how do you as a CMO put data at the core of of your business oh my gosh so the first thing I do is I'm asking and working with our engineering team because any modern business and modern CMO should be getting data about their customers and what they're doing with their product directly into the marketing intelligence and so that's an area that I'm really interested in and I press so as an internal customer to our head of engineering I am trying my best because the technology around me and marketing is changing so rapidly to absorb that and understand that and I think pay attention to my own advice and try not to date my customer for the first time 50 times as maybe many of us have experienced as consumers and use that data as best as I can to know how to address a customer's issue or problem when they're ready and the technology around it is continually improving and so it makes it really exciting to be in marketing and to be a marketing leader right now you actually pulling metadata out of your software to understand how customers are using your product is that right you can see some and there I have a long list into engineering on Oh imagine if we could I would like to know and hopefully not in a creepy way but in a way of serving the customer and making them aware of new capabilities I'll tell you one of the common things between cohesively and Amazon customers that I hear is that the pace of innovation is very high we put out four hundred plus new features last calendar year so more than they feature a day and that's the that's the God's honest truth I've heard the same thing from Amazon customers they struggle with understanding all the rich capability that's coming so with data if we can hone in a little bit and say you may be interested in this based on what we know similar to perhaps the shopping experience that we have I think that's helpful to customers because if I can narrow it in I don't have time as a consumer to search through everything and I think in business and in IT the same holds true so yes we're trying to do more of that yeah if you can use data to match my needs as a customer and it maybe even recommend things that are going to help my business I'm going to be appreciative of that as long as we you don't recommend that I start a couch collection because I brought happen to buy one couch which I'm sure we've all had that experience so it is important to get it right and I like that you brought up that not to do it in a creepy way but understanding that customers do find this valuable we find with our own consulting clients and our analyst clients talking to them that a lot of them trust vendors like cohesively with their data and you've built that trust because you you you've been able to show that you can be trusted over a long period of time so I think as long as you continue to do that customers are quite happy for you to start exploring this because they know that they're going to get a better result at the end of it as you mentioned I was like I'll get a good recommendation if you're actually serving me and making my business work better of course I'm going to want to do that and I think you earned that trust every day yes so what should we be looking for 2024 he city milestones things you want to share with us well we look forward to continued you know significant growth we're over 1,300 customers now globally and we see continued massive growth in the cloud I'm sure as many here are experiencing and just really continuing to serve our customers I think that's what we keep our eye focused on be humble keep learning it's a mantra from mowett and that's what we're gonna keep doing and and growing the business and helping our customers with that well it's been fun watching you guys grow the ascendancy of cohesive you kind of matching in with cloud and in hybrid Lynne thanks so much for coming on the Qubo as a pleasure thank you guys it's been great to be here as always all right keep it right there everybody look back with our next guest Dave Volante for Justin Warren you're watching the cube from reinvent 2019 we'll be right back [Music]
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