>>From London, England. It's the cube covering Koopa inspire 19 brought to you by Cooper. >>Hey, welcome to the cube. At least the Martin on the ground in London, a Coupa inspire 19 and I'm really excited to be joined by my last guest of the day. Save the best for last. We have Roger Hamoud, the EVP of products from Kupo Russia. Welcome back to the program. Thank you for having me. Thanks for coming here. Of course, it's been great. We've had a, we've had a great day. Lots of buzz and excitement in the expo hall. The lights are jammed. It's happy hours. Happy hour for time for the Q during happy hour. So I know your keynote is tomorrow, so we'll get to that since we won't cover that. But talk to me about some of the new product innovations that Cuba announced today. The last time we spoke at inspire Las Vegas was only a few months ago. So what's new? Wow. A lot is new. It's, it's hard to believe. >>It's only been three months since then. It's been so close. Um, we very much continue our, um, focus on our community. Powered, uh, capabilities. Uh, this has been an incredible focus for us. Uh, so most recently we've added to all of the announcements we talked about at, uh, Vegas, uh, the, um, next waves of source together the opportunity to bring our community to come and source, uh, using their collective spent power and lots of new enhancements in that area. And also we're taking our supplier insights to the next level. One of the exciting capabilities our customers loved is that being part of a community member, I can come in and I can look at insights across all of my suppliers, uh, from the entire community. What we have, we've been working with them on is constantly adding more and more information to that. So now we have diversity data. >>So you can come in and you can search for suppliers that meet your women. Exactly. Exactly. Those are increasingly becoming more and more important. And then we can help companies source with the right suppliers much more easily right off the bat. Um, other areas that we've announced today was a coupon pay for expenses in early access program. Uh, we also announced invoice thing. Um, going on GA, when we talked in Vegas, it was still in the early access program, uh, capabilities and opening up our platform, Coupa as a platform. >> Uh, tell me about that, cause I wasn't quite clear when Rob was talking about it this morning. I thought I wanna dig in that with you. Kupa as a platform. What is that? What does it look like? So what's exciting about this is, so from our inception as a company, we were always had this old in Cooper about being open as an ally for the entire ecosystem that our customers might have. >>Our vision has always been, we want to be the, ultimately the business screen for everything business spend management related for our customers. So over years we kept taking the level of openness with our partners through different, um, different levels. If you say, if you will, for example, we started with just integrations in the beginning and we certify these integrations with coupon link. Um, we've taken it most recently where we allow partners to embed their mini apps within Cooper. So, for example, um, you can see in one of our partners EcoVadis now they have the capability to embed their supplier diversity data sustainability data right on the supplier record. Okay. And what's beautiful about this is that our customers, when they look at it, it looks a one beautiful unified experience and bringing all the data in context for what they want. Um, today, this morning, uh, Rob shared one example from Amadeus for, uh, trip integrations. >>So right on the homepage, I can see right within Cooper, I can see all their bookings that I've done with the travel provider, Mike pre-approvals, expense reports, all within one unified experience. But ultimately where we want to take coop as a platform is to become this app directory that, uh, third party partners and platform developers start building applications to extend Copa to bring more choice and value to our customers. Okay. Wow. Is that one of the things I saw Rob shared this morning was integration with Slack. Yes. So business folks can review, approve, or reject, like expenses for example, right from within Slack without even having to go into the platform. Yes, yes. That you hit on a very important concept, which we call the best UI is no UI in many ways. And the idea there is um, we always put ourselves in the user's shoes and ask ourselves how do we get them what they need with the least friction? >>In some cases that might involve a user experience because you need to ask them questions and make cases. We can automate the whole thing. So we just do it. And in many cases it means we go to them to where they are such as in Slack, I'm going to ask you to leave Slack, go somewhere else right then and there you should be able to approve or reject why you have to go anywhere else. Is that what, what Cuba means by no UI is the best UI, correct. Best UI is no UI. So ultimately wherever there is effort, we, we want to involve people only when they need to add value. That's it. And as much as we're able to automate, that's great. So we take that off of their table and we also adjust to the type of experience they need. Sometimes just a text message is enough sometimes to bring the data to me into a collaboration applications that I want. >>Um, sometimes we, we help them approve right from, um, a button. You don't even go into Kupa in order to do that. So always thinking of how we drive adoption, drive adoption. And it's an important concept, not just on the employee side of companies, it's even more so on the supplier side as well. Now when you think of any or like large organizations, they have tens of thousands of thousands of suppliers, many have hundreds of thousand suppliers. And the supplier ecosystem is everything from very small contractor, mom and pop shop, maybe two people or even one person all the way to very, very large companies. Okay. So as you look at that whole spectrum, you have to really think what does every audience need? And so in many cases, these people, um, they may need to do everything very quickly straight from an email without having to remember a user ID and a password to log into something. >>So eliminates friction at every step of the process for them. Wow. So let's talk about that Vic community insights. As we look at some of the, uh, the data that KUKA has gotten from finance leaders of the UK, that was like a survey that you guys, yes, I did recently have 253 decision makers and finance and some of the numbers were glaring. Like, wow, 96% of these decision makers said we don't have complete visibility correct. Of all of our spent. And then I was talking to a customer today who said, we've got now gotten 95% of all of our business men going through Coupa and that was within less than a year. Yes. So the opportunity there to deliver that visibility and those insights back to the community is, is pumped, is incredibly exciting. It's incredibly exciting. We're starting to see more and more the sentiment that's in key, loud and clear and um, by working constantly on the AE, the accelerated and coupon, we work on getting more and more of the spend for each and every customer under management. >>Um, we, when we start to projects for customers right off the bat, uh, we use our AI classification tools before they even start with Copa, where we start helping them get visibility onto all of their existing spent so that as they start into their Coupa journey, they are always looking at it holistically. Okay. So we know them, realize all of that data and provide them insights and reports right off the bat as well. Tell me about the customer interactions that you have as the EVP of product, lot of customers on the platform, a lot of data there. How are customers influential? Yes, yes. The direction. Like for example, you know, obviously I won't give a secret sauce, but for Cooper inspire 20, 20, what are some of the things that we might see customers influencing in terms of your roadmap that direction? Partnerships? Yes. Yes. >>Um, in general, the way, um, we've always worked, uh, at Coupa with our customers and we call them like our community members really is an inc very incredibly tight partnership. Um, we have three releases a year, January, may and September. Each of them packed with roughly about anywhere 72, 19 new features and capabilities. And all of these capabilities are touched either conceived by customers, with customers or touched by customers in the form of working with them on early access validation and all of that. And for me, one of my most favorite things I get to enjoy about working in SAS and, and uh, being at Cooper is that as soon as you are rolling out these capabilities and turning them on in the cloud, customers are using them. So even though like for example right now my entire team has just finished the walkthroughs of all our may release for inspire. >>And when we come back from this trip, uh, we will start the, you know, the, these, the design and, and um, definition. Um, often we might hear of new requirements that might come up and because we are InsightSquared able to, um, here at just what it makes sense and actually be incredibly responsive to what we see. >> How do you do that? How do you look through all the different responses and correlate that data and determine what makes sense to stack? Rank in terms of priorities for new features and new capabilities. So it's definitely an art and a science for sure. Um, but there's a framework that, uh, we follow, uh, since the beginning and we continue to follow and continues to serve us really well. Uh, which is always balancing between three drivers of customers, market and innovation. So the customer one is the obvious one of course, where and many events like this and one on ones and online community. >>We're talking to customers and they're specifically coming and asking for help in areas. Now, we may not build the feature exactly as they asked, but we listened to the pain beneath it and late using the latest technologies, we think of what is the best approach to solve the real pain that they have. So that's one part of the planning for every release cycle. The other is overall market. So for example, as we grow into more regions, uh, newer areas, new spend categories, um, new adjacent powered applications that our customers are needing, um, we started expanding in that area as well. Um, for example, we, right now in London, um, a lot of, uh, when I joined Cooper back in 2012, uh, we were just starting the, uh, entry into the, uh, Mel market and a lot of the product capabilities were market driven in the sense that we were spending a lot of time on compliance and different regulations and all of that. >>And the third is innovation. And what is always one of the things as we bring people on board at Cooper and talk about the framework, um, innovation for us is what we call pragmatic innovation. And it's comes from deep understanding what are the customer problems, what are the market problems? And then we ask ourselves using everything, the latest technologies, what is the best way? So you'll never hear us talk about AI for AI sake and blockchain and all of that would always talking about do we deeply understand the problem and what is the most appropriate? Um, so we call them CMI customer innovation. Uh, within my products organization, every product managers usually has a vision for their product and they have a full release roadmap. And in each full release roadmap, they are listing things as C M I in many cases the same capability is C and M and I, so it becomes an art and a science of balancing those types of things. >>But ultimately when we look at our collective release of CMI, we're asking ourselves, how much does this release accelerate the success goals of our customers? Right. And generally that's the framework that we use. Yeah, that's fantastic. Thank you for explaining that. In terms of acceleration, some of the numbers that Rob shared this morning, we're, I think your customers are collectively approving invoices 30% faster than last year. I said medium, mid size market, customers are getting lot going live on Kupa in about four months. Correct. And mid large enterprises and about eight months. So. Right. And I've talked to a number of customers today about the speed of which they're able to get onto the platform and actually start seeing business value. So that's a free coupon for acceleration was well dissected today. Yes. Yes. It's definitely, yeah. Um, these are the vision areas that Rob talked about today. >>And in each of these vision areas, we're always asking ourselves, how do we continue to accelerate? So that's actually how one of the ideas was born around the turtle is I'm the hair, which is we want to accelerate cycle times, cycle times, and what are the different ways we can do this? What can we borrow from um, the, uh, our consumer lives to do this? And that's where the game unification came. Yes. And sure enough, it was one of those things that got people super excited and, and they're putting more attention into it. Well, the consumer side of our lives is we're so demanding because we can get anything that we want. We can buy products and services, we can pay bills with a clicker swipe. And so the B to C side from a payments perspective has innovated far more rapidly than the B2B side has. >>Correct. A lot more challenged there on the B2B side. But as consumers, we want a simple experience. One of the customers I spoke to who said when he was looking for technology, he's on what something that looks like Amazon marketplace. Yeah. Because from an adoption perspective, my teams will understand it. You so that the consumerization always interests me because we are those pretty much, you know, 12 plus hours a day and to see how software companies like KUKA are taking and meeting the needs of those customers, obviously it's not an overnight process. It gets people excited. It gets its absolutely is you right. That always fascinated me also how I've seen so many companies, um, like people almost have two personalities. Like they go into their personal life, they have a personality, they go into their professional lives and like, Oh, it's okay. It's like a backend system. >>This and this and this. Um, but increasingly the new generation is no longer tolerating and the drive is starting to just go find those shifts that happen changing, right? Yes, yes. But I can't, if I can have this in my personal life, then I need to be able to transact. Exactly. Exactly. Why does it take 45 days? Exactly. Exactly. Five days. Um, so last question for you. Since your keynote is tomorrow. Yes. What are some of the strategic visionary elements that you're going to leave the audience with? So I'm going to leave the audience with the key pillars of our strategy. Um, latest innovations we've done towards them and where we are taking them in the years ahead. One of the things I've always done over the years at inspire is we always share at preview of what, um, the community has been talking to us about and we're working with. >>And usually at the end of it, a lot of new community members might come in and ask to participate in some of the development because it means a lot to them for their own business. And then usually by the following inspire, we start showing these things actually live and, and, um, executed on. So the, um, the three strategic pillars I'll be sharing and talking about are all around the pipe that Trump talked about. Yep. How do I capture more and more spend under management? So we'll be talking about the consumerizing experiences voice using voice use Copa using facial recognition in Cooper. Uh, we'll be talking about new concepts around travel, around the group card school, applying all of it around the theme, focused on the um, end users and delight them, blow them away with consumer experiences. And then now that we do all of that, we can jump into the power users because we are increasing that spend under management. >>The theme by far is all around suite synergy suite synergy. So we seriously, this doesn't exist in the market. The market overall was all siloed applications. We're creating a new category and we've created these beautiful, elegant flows for our customers today. But there's also a wonderful long journey ahead in what we are taking up. Well maybe we'll get to talk about synergy at inspire 20 slowly. I will, we would love to have you again. Excellent. We're going to in Vegas for the afternoon. Best of luck in your keynote tomorrow and we'll see you the next inspire. Thank you. My pleasure. Thanks for Raja Hamoud. I, I'm Lisa Martin. You're watching the cube from Coupa inspire 19 from London. Bye for now.

>>From London, England. It's the cube covering Kupa inspire 19 PVR after you by Cooper. >>Hi. Welcome to the cube Lisa Martin on the ground in London at Kupa inspire 19 please do welcome back to the cube Ravi talker, the SVP, a business acceleration that Cooper won't be welcome back. It's great to be back. Thanks for having me. Likewise. So lots of, lots of buzz around us. Everyone's eating lunch, but there's a lot of folks here in London, a lot of exciting news coming out in this morning. Lot of customers and fused in Rob's keynote. I lost count of how many great customer examples were showed. Talk to us a little bit about Kupa pay and some of the innovations that you guys are delivering now. >>Yeah, absolutely. So pay pays a great new area for Coupa. We call it the fourth pillar and Rob's analogy of the pipe procurement, invoicing, payment and expenses. And so actually we started this journey a really last year at this event where we announced virtual card for purchase orders and a strategic relationship with Barclaycard. And over that past year we've done some amazing things with relationships with JP Morgan, Citibank, and we just announced a great relationship with American express to provide American express virtual cards on the Coupa pay platform. So we've been working hard at it. We've seen some really good success early success with customers. Uh, we announced some other great innovations in our Vegas conference just a few months ago where we announced invoice payments is generally available along with partnerships with Stripe and PayPal. So it's been really busy. >>It has been the B2B payments space. It's a big market, 1.2, I think trillion global and global volume. But it's also challenging because on the consumer side, on the BDC side, it's so easy for us to do transactions right on our phone, tablet watches, and we had this expectation that we can pay for anything. We can find anything, we can pay bills so easily. But on the B2B side there's a lot more complexity. The BDB hasn't, payments hasn't been able to innovate nearly as quickly as on the consumer side. But I'd love to get your thoughts on what is Cooper able to leverage with Coupa pay that's maybe going to start meeting some of the demands of those business folks who in their consumer lives have this expectation of a swipe or a click to do a transaction. >>Yeah, it's a completely different ball game consumer versus B2B, whole avenues around risk profiles of your suppliers. You know if you pay a supplier that's doing illegal business are doing place and where the government doesn't allow it puts your brand and your reputation at risk. Very serious risks. And so we incorporate a lot of what we do with the community. So you heard Rob talk about that in his keynote. A lot of things around community intelligence. So for us being able to rely on thousands of customers of data, millions of transactions, being able to see things across all of our customers and really create alerts and transactional efficiencies for our customers in B2B payments. That's a big change for our customers and we're just starting to get to see some of those transactional elements. I think the second thing that we've seen with B2B payments, and it's interesting money, 2020 is one of the largest, uh, payment conferences, uh, in the world. And it happened I think last week or the week before in Vegas. And this year has been a lot of talk about B2B payments, whereas last year is mostly B to C. and so we feel we've been making an impact in the entire payments area because to us it's bringing together all of the different payment rails, whether it's virtual card or bank transfers or cross border, but being able to do it across dozens and hundreds of countries and it global fashion. That's a big game changer for large enterprises. >>So one of the things that was a theme this morning during the keynote was trust. I had the opportunity to speak with Rachel Botsman trust expert who did a keynote this morning. And as we look at some of the numbers that Rob shared, you mentioned a few of over a thousand plus customers using Coupa. I think he's shared over 5 million suppliers on the platform. You talked about this community, this massive community that you are co creating with. Talk to me about Coupa pay and its ability to help deliver that trust so that Coupa can be that trusted advisor that it wants to be with. It's not just its customers but as partners too. >>No, absolutely. And Rachel's presentation this morning was fantastic. Yeah, absolutely. And so, you know, uh, my background actually I Kupa for a decade I ran customer success. So I engaged with C level executives at all of our customers. And as part of that process, a trust was a big factor in that when we said something we would deliver that. And over the course of the years that coop has been around about 1314 years we've held very true. That stands in our number one core value of ensuring customer success. And when you look at all of the customers that are willing to put their six, what we call success metrics, how much they've spent saved the spend that they have under management when they are publicly talking about it. That's trust that we've created with them in this partnership because they believe in what our ability to deliver says we decided to go into payments or we're trust and payments is a very big deal as mentioned earlier. Right? You don't get necessarily fired for screwing up our purchase order or an invoice, but if you send money to the wrong supplier to the wrong country, you know, there's a lot of risk associated with that. So we take that very, very seriously and how we've been developing and creating solutions around Kupa pay. And so it's just the overall Avenue that we work with our, we treat them as partners, not as a vendor supplier relationship. And because of that we have this mutual trust that we're both in this together in this large community. >>Yeah. And Rachel Botsman talk about sort of that balance between, uh, trust and risk. Yeah. Which was very interesting concept. Um, talk to me about, I'm just thinking like even from a fraud on a supplier perspective, one of the things I know that Cuba is able to do is alert a customer, Hey, there's a supplier that has a history of whatever it happens to me that's, that's my inflict risk on that customer. Tell me a little bit about that. From a trust risk kind of balanced perspective, what you guys are delivering there. >>It's a great area that we're just really starting to get into as well. And so being able to leverage the community of buyers and suppliers and having everything in a single code system code platform allows us to do a number of these things. And so for providing our customers, not the necessarily the, the exact thing that they should do, but providing them the relevant information in order for them to make the right decisions. Yeah. There's an old adage that I go by which is trust but verify. And so it's the same similar concept here. It's our goal to provide these prescriptions to our customers on what is the supplier doing or how can you improve your processes. And with these prescriptions, as Rob mentioned this morning, it's, it's up to our customers to choose what they want to do with those prescriptions. Sometimes they may take it, sometimes they may not >>and he gave a number, I want to say 22,000 prescriptions and he gave a time period in the past 12 months. That's what I thought as well. So a lot of insight literally coming out of that community. Love to chat though about the community in terms of the B2B payment space, not only we talked about how it's being influenced by consumers, but the changing role of procurement and finance. Yeah, a lot of just disruption there. We talked about that a few months ago and didn't get a lot of opportunity for financial leaders to become much more strategic and a lot of the examples that Rob shared showed how impactful company wide the impact that procurement folks, finance folks can make. Talk to me about how the Coupa is leveraging that community to help them get more visibility on how that procurement role is changing and how Coupa can help it be much more strategic. You know what I, that's a great question. And >>what I respond with that is, what's the name of our conference? It's inspire, right? We want to inspire this community to really go to that next level and really look deep inside themselves. It, Rob talks about all these different adjectives of Brown, all the different, what we call spend setters. It's a great initiative that we've created because we're giving our community of voice and that's always the biggest thing in how you affect change. How do you give people a voice? How do you give someone a story that they can grasp onto such that they can make it their own, such as they can take those facts and that relevance and apply it to their own day to day jobs. And that's a big thing that we're looking to do. But it requires going back to trust. It requires a little bit of trust in what we're doing. And by providing those stories, it gives these, our customers, our champions, uh, the ability to fall back on those, have that foundation for how to make change, how to disrupt their organizations. You know, Rob gave that great example of Telenor. You know, their seep, their chief procurement officer created a blueprint and a plan to provide mobile service. I think it was an India is a great example of what an individual can do and when you're that individual and you have visibility and tall your supply base into all of the spend going across your company, it's very, very powerful. >>I saw a survey that Cuba did recently have, I think 253 financial decision makers in the U K and some of the stats were quite shocking that 96% I believe said we do not have complete visibility over our entire spend. Right. Wow. Right. That's because one, some of the things that Rob shared this morning was the massive, massive savings that companies can achieve, but not having that visibility. You've got blinders on. There's a lot of risk there. There's a lot of expenses that probably should be going into procurement, but that was really 96% saying we don't have complete visibility. What's Cooper's answer to that? >>You know, it's, it's an interesting statistic. Right? And I, I gave a presentation I think seven, eight years ago, and I started off that presentation with saying, you know, if you are an HR and you didn't have track of all your employees, you'd be fired. If you're a head of sales and you didn't have an understanding of all of your open opportunities for business, you'd be fired. So why is that different for spend? Right? Why not have visibility and have access to all of the different spin that's happening across your company? And your Rob said it best in his keynote. We talked about what's actually happening in the world today. It's not necessarily around customer relationship management software, CRM, right? It's not necessarily around human capital management, but it's the well capitalized businesses of the world today. And today's day and age and this uncertainty of Brexit, uncertainty of the global climate, us, China trade relations, who's well capitalized to make and withstand what could be some, you know, unsettling times. Now there's another very interesting thing we saw with that same survey. Excuse me. Along with some of the things we saw with the wall street journal with some surveys we did with them, these finance professionals, they want to have that visibility and our answer to them come talk to us. >>So speaking of influence, inspiring, tell me a little bit about how the Coupa community influenced or is influencing the evolution of Coupa pay for example was Hey, we've got to have Amex virtual cards integrated with Coupa pay. Was that something that came from the voice of the community? Yeah, so we, >>you know, all across Koopa ever since the inception of the company, it's always around partnering with our customers, with our community to really listen and understand what they, what they're looking for. But doing it in the guy in the, within the framework of our core values as a customer, as a company. And the first one that I mentioned earlier, ensuring customer success. So we want to listen to our customers, we want to better understand them. So around virtual cards, you know, how do we choose to do an Amex or a Barclaycard? And to us it's actually pretty simple. We wanted to make sure that we're able to cover 80 to 90% of our customers with these large issuers. And we've been able to do that over the past year in negotiating these agreements, figuring out the technology components. And so we've been executing and delivering on that over the past, uh, over the past year. >>And if I understand that the press release correctly, KUKA pay with Amex virtual court integration is launching first in the UK and Australia. Correct. Can you tell me a little bit about those markets and what were some of the deciding factors? They said, Hey, well we'll go, we'll parlay on your title of acceleration. Is this, are these the right markets to launch and to accelerate copay? >>Yeah. Um, you know, there's obviously a lot of different ways and opportunities that American express has to go to market, massive company, great company to partner with. And so what we saw with them is from a technology standpoint, starting off in the UK and Australia made the most sense. We also have existing demand with customers that are ready to get going and really help us make sure that we create the right experience. You know, we expect this partnership to be really big and so as part of that, we want to make sure that we're able to deliver in certain markets first before we expand this and make this a much bigger thing. American express has a very prestigious brand. We want to respect and support that and we have our own brand that we want to support with our customers. We want to make sure we do it right. >>Well, Ravi, last question. I know that you're keynoting tomorrow. Yes. What are the couple of takeaways that you're going to leave the audience with tomorrow during your keynote? >>Yeah, it's a great, good question. I think the, the takeaways for tomorrow is we want to share some stories. You know, going back to inspiration, it's all about storytelling. Do we have stories to tell our customers such that they can relate to it and fall back on that? So we have three great customer speakers tomorrow. Really excited about the stories that they're going to share about Cooper pay and their journey with it. And my take away for our are the audiences. How do those stories relate to your business and is there a way that we can help you streamline your payment process? >>Awesome. Robbie, it's been a pleasure. You back on the cube. Best of luck at your keynote tomorrow and we'll see you at the next inspire. Yeah, absolutely. Thank you. All right. For Ravi talker, I'm Lisa Martin. You're watching the cube from London. Coupa inspire 19.

>> It's a pleasure to be here with you and to tell you about something I've been dreaming about and working for for many years and now is coming to the surface quite powerfully and quite usefully in many areas. I apologize, sometimes this flickers for some reason but I hope it doesn't disturb the story. I'd like to give you a little touch of history since I was there at the beginning of this journey and give you a brief introduction to what we mean for Fog Computing. And then go quickly to three powerful application spaces for this technology, together with industrial internet and one is industrial automation. That's the focus of our activity as Nebbiolo Technologies. The other one is one of my favorite ones and we'll get there is the automotive that caught fire here in Silicone Valley in the last years, the autonomous car, the connected vehicle and so on. And this is related to also to intelligent transportation and Smart Cities. And then a little touch on what Fog Computing means for Smart grid energy but many, many other sectors will find the same usefulness, the same architecture dimensions of Fog Computing applicable. So this is the story that comes back hopefully, here, the day in 2010 when Fog Computing, the word started here, oh God, is this jumping around? I think it's the connector, this is the age of the connector, this is the age of the Dongles. This is not an Apple Dongle and so we are having troubles. And this is not yet one of the last machines that are out. Let's hope for, I never had this problem, okay. Alright, this date 2010 at the Aquarium Research Center in Monterey where I gave a talk about robots going down deep in the bottom of those big valleys under the ocean and when I finished, the lady, Ginny in the middle approached me and told me, look, why don't you call what you're talking about fog computing? Because it's cloud computing brought too close to the ground and I protested for about 15 minutes. And on the drive home, I thought that's really a good name for what we are doing, what we have been doing in the last years and I started trying it out and using it and more and more I found good response and so seven years later, I'm still here talking about the same thing. What's happening is Fog, the edge of the metric zone was very important but it was always very important in IT, is still very important in IT in mobile, in content distribution but when IOT came to the surface, it became even more relevant to understand the need of resources, virtualized real time capable, secure, trusted with storage computing and networking coming together at the edge. At the edge of the IT network, now they are calling this mobile edge, they realize we are realizing that mobile can benefit from local resources at the edge, powerful real time capable resources but also and more importantly for what we are doing in this space of operational technologies, this is the space, the other and the other side of the boundary between information technologies and operational technologies and here is where we are living with Fog Computing these days so, apologize, I apologize for this behavior that is, maybe I have another Dongle, Apple Dongle. Maybe I could look at that, maybe Morris can help me out here, anyway, so what is Fog Computing? Fog Computing is really the platform that brings modern, Cloud inspired Computing storage here is important here for our friends at Western Digital and networking functions closer to the data producing sources. In our case, machines, things, but not just bringing Cloud down, it's also bringing functions up from the machine world, the real time, the safety functions, the trusting and reliability functions required in that area and this is a unified solution at the edge that really brings together communication, device management, data harvesting, analysis and control. So this is kind of new except for our friends in Wall Street. The real time part was not as sensitive. Now we are realizing how important it is and how important the position of resources is in the future of solutions in this space and so it's not boxes. It's a distributed layer of resources, well managed at the edge of the network and really has a lot of potential across multiple industries. Here we see the progress also in the awareness of this topic with the open fog control room that is now a very active and even the Vcs. Peter Levine here is talking about the importance of the edge. What is really happening is the the convergence. I think we should probably stop and use a different Dongle. Is this the one, no, no, this is not the right Dongle. The world of Dongles, sorry. Oh boy. Oh you have the computer with the, okay, is the right Dongle with the right computer, okay. Here we are, okay. Alright, we're getting back there. This is the new Apple. Okay, we are here, this looks better, thank you. Alright, so this is to be understood. This is the convergence of IT functionality, the modern IT functionality with the OT requirements and this is fundamentally the powerful angle that Fog Computing brings to IOT and machine world so all the nice things that happened in the Cloud come down but meet the requirements of resources, the needs and the timing of the Edge. And so when you look at what is brought into particularly the world of operations, you see these kind of functions that are not usually there. In fact, when you meet this operational world, you find microprocessors, you find Windows machines, industrial Pcs and so on, not so much Linux, not so much the modern approaches to computing. These are the type of dimensions that you'll see have a particular impact on the pain points seen in the wold of applications. So now we go to the Use cases in, use cases in the internet of things. I think it's on your side, I'm sorry. Because it's the second machine. Okay, well, maybe here's the solution. So we have seen this picture of IOT multiple times. A lot of verticals, we are concentrating on this tree, one is the industrial, the second one is the autonomous vehicle in intelligent transportation, the third one, just touched upon is the Smart Grid. This is the area of activity for Nebbiolo Technologies. Those kind of body shops and industrial floors with large robots with a lot of activity around those robots with cells protecting the activities within each working space, this is the world PLCs, industrial Pcs controlling robots, very fragmented. Here we are really finding even more critical this boundary between operational and informational technologies. This is a fire wall, also a mental fire wall between the two worlds and best practice is very different in one place than the other particularly also in the way we handle data, security, and many other areas. In this space, which is also a little more characterized here with this kind of machines that you see in this ISA 99 or ISA 95 type of picture, you see the boundary between the two spaces, once more when we come back. And alright, so the key message here, very tough to go across, it's very complex, the interaction between the two worlds. And there is where deeply we find a number of pain points at the security level, at the Hardware architecture level, at the data analytics and storage level, at the networking, software technologies and control architecture. There's a lot happening there that is old, 1980's time frame, very stable but in need of new approaches. And this is where Fog Computing has a very strong impact And we'll see, sorry, this is a disaster here. Alright, what do we do, alright. Maybe I should go around with this computer and show it to you. Okay, now it's there for a moment. Now, this is, maybe you have to remember one picture of all this talk, look at this, what is this? This is a graphical image of a body shop of a an important car company, you see the dots represent computers within boxes, industrial Pcs, PLCs, controllers for welding machines, tools and so on. That is, if you sum up the numbers, it's thousands of computers, each one of them is updated through a UPC, USB stick, sorry and is not managed remotely. It's not secure because there's a trust that the whole area is enclosed and protected through a fire wall on the other side but it's very stable but very rigid. So this is the world that we are finding with dedicated, isolated, not secure computing, this is Edge Computing. But it's not what we hope to be seeing soon as Fog Computing in action there so this is the situation. Very delicate, very powerful and very motivating. And now comes IOT and this is not the solution. It's helping, IOT tries to connect this big region, the operational region to the back end to the Clouds, to the power of computing that is there, very important, predicting maintenance, many other things can be done from there but it's still not solving the problem. Because now you have to put little machines, gateways into that region, one more machine to manage, one more machine to secure and now you're taking the data out. You are not solving a lot of the pain points. There's some important benefits, this is very, very good. But it's not the story, the story is sold once you really go one step deeper, in fact, from connectivity between information technologies and informational technologies to really Convergence and you see it here where you're starting to replace those machines supporting each cell with a fog node, with a powerful convergent point of computing, real time computing that can allow control, analytics and storage and networking in the same nodes so now these nodes are starting to replace all the objects controlling a cell. And offer more functions to the cell itself. And now, you can imagine where this goes, to a convergent architecture, much more compact, much more homogeneous, much more like Cloud. Much more like Cloud brought down to the Edge. When this comes back, okay, almost there. So this is okay, this is now the image that you can image leads to this final picture that is now even not, okay, do you see it, okay. Now you're seeing the operational space with the fabric of computing storage and networking that is modern, that is virtualized, that supports an application store, now you have containers there. You can imagine virtual machines and dockers living the operational space. At the same time, you have it continuing from the Cloud to the network, the modern network, moving to the Edge into the operational space. This is where we are going and this is where the world wants us to go and the picture representing this transition and this application of Fog Computing in this area is the following, the triangle, the pyramid is now showing a layer of modern computing that allows communications analysis control application hosting and orchestration in a new way. This is cataclysmic, really is a powerful shift, still not fully understood but with immense consequences. And now you can do control, tight, close to the machines, a little slower through the Fog and a little slower through the Cloud, this is where we are going. And there's many, many used cases, I don't dwell on those. But we are proceeding with some of our partners exactly in this direction. Now the exciting topics if I can have five more minutes making up the time wasted. What's going on here, the connected vehicle, the autonomous vehicle, the electrification of automobile are all converging and I think it's very clear that the para dime of Fog Computing is fundamental here. And in fact, imagine the equivalent of a manufacturing cell with a converging capabilities into the Fog and compare it with what's going on with the autonomous vehicle. This is a picture we used a Sysco seven years ago. But this is now, a car is a set of little control loops, ECUs, little dispersed, totally connected computers. Very difficult to program, same as the manufacturing cell. And now where are we going, we are going towards a Fog node on wheels, data center on wheels but better a Fog node on wheels with much better networking between, with a convergence of the intelligence, the control, the analytics, the communications in the middle and a modern network deterministic internet called TSN is going to replace all these CAN boxes and all these flakey things of the past. Same movement in industrial and in the automobile and then you look at what's going on in the intelligent transportation, you can imagine Fog Computing at the edge, controlling the junctions, the traffic lights, the interactions with cars, cars to cars and you see it here, this is the image, again where you have the operational space of transportation connected to the Clouds in a seamless way which these nodes of computing storage and networking at the junctions inside the cars talking to each other, so this is the beautiful movement coming to us and it requires the distribution of resources with real time capabilities, here you see it. And now, the Smart Grid, again, it cannot continue to go the same way with a utility data center controlling everything one way, it has to have and this is from Duke and a standardization body, you can see that there's a need of intelligence in the middle, Fog nodes, distributed computing that are allowing local decisions. Energy coming from a microcell into the grid and out, a car that wants to sell it's energy or buy energy doesn't need to go slowly to a utility data center to make decisions so again, same architecture, same technologies needed, very, very, very powerful. And we could go on and on and on, so what are we doing? We won't advertise here but the name has to be remembered. The name comes from a grape that grows in the Fog in Northern Italy, it's in Piedmont, my home town is behind that 13th century castle you see there. Out there is Northern Italy close to Switzerland. That vineyard is from my cousin, it's a good Nebbiolo, starting to be sold in California too. So this is the name Nebbia Fog comes to, Nebbiolo Technologies, we are building a platform for this space with all the features that we feel are required and we are applying it to industrial automation. And our funders are not so much from here, are from Germany, Austria, KUKA Robotics, TTTech, GiTV from Japan and a few bullets to complete my presentation. Fog Computing is really happening. There's a deep need for this converged infrastructure for IOT including Fog or Edge as someone calls it. But we need to continue to learn, demonstrate, validate through pilots and POCs and we need to continue to converge with each other and with the integrators because these solutions are big and they are not from a little start up. They are from integrators, customers, big customers at the other end, an ecosystem of creative companies. No body has all the pieces, no Sisco, no GE and so on. In fact, they are all trying to create the ecosystem. And so let's play, let's enjoy the Cloud, the Fog and the machines and try to solve some of the big problems of this world. >> Okay, Flavio, well done. >> Sorry for that. Sorry for the hiccups. >> Now we do that on purpose to see how you'd react and you're a pro, thank you so much for the great presentation. >> Alright. >> Alright, now we're going to get into panel one, looking at the data models and putting data to work.