>> Hey everyone, welcome to theCUBE's coverage of the AWS startup showcase. This is season two, episode three of our ongoing series featuring AWS and its big ecosystem of partners. This particular season is focused on MarTech, emerging cloud scale customer experiences. I'm your host, Lisa Martin, and I'm pleased to be joined by James Fang, the VP of product marketing at mparticle. James, welcome to the program. Great to have you on. >> Thanks for having me. >> Tell us a little bit about mparticle, what is it that you guys do? >> Sure, so we're mparticle, we were founded in 2013, and essentially we are a customer data platform. What we do is we help brands collect and organize their data. And their data could be coming from web apps, mobile apps, existing data sources like data warehouses, data lakes, et cetera. And we help them help them organize it in a way where they're able to activate that data, whether it's to analyze it further, to gather insights or to target them with relevant messaging, relevant offers. >> What were some of the gaps in the market back then as you mentioned 2013, or even now, that mparticle is really resolving so that customers can really maximize the value of their customer's data. >> Yeah. So the idea of data has actually been around for a while, and you may have heard the buzzword 360 degree view of the customer. The problem is no one has really been actually been able to, to achieve it. And it's actually, some of the leading analysts have called it a myth. Like it's a forever ending kind of cycle. But where we've kind of gone is, first of all customer expectations have really just inflated over the years, right? And part of that was accelerated due to COVID, and the transformation we saw in the last two years, right. Everyone used to, you know, have maybe a digital footprint, as complimentary perhaps to their physical footprint. Nowadays brands are thinking digital first, for obvious reasons. And the data landscape has gotten a lot more complex, right? Brands have multiple experiences, on different screens, right? And, but from the consumer perspective, they want a complete end to end experience, no matter how you're engaging with the brand. And in order to, for a brand to deliver that experience they have to know, how the customers interacted before in each of those channels, and be able to respond in as real time as possible, to those experiences. >> So I can start an interaction on my iPad, maybe carry it through or continue it on my laptop, go to my phone. And you're right, as a, as a consumer, I want the experience across all of those different media to be seamless, to be the same, to be relevant. You talk about the customer 360, as a marketer I know that term well. It's something that so many companies use, interesting that you point out that it's really been, largely until companies like mparticle, a myth. It's one of those things though, that everybody wants to achieve. Whether we're talking about healthcare organization, a retailer, to be able to know everything about a customer so that they can deliver what's increasingly demanded that personalized, relevant experience. How does mparticle fill some of the gaps that have been there in customer 360? And do you say, Hey, we actually deliver a customer 360. >> Yeah, absolutely. So, so the reason it's been a myth is for the most part, data has been- exists either in silos, or it's kind of locked behind this black box that the central data engineering team or sometimes traditionally referred to as IT, has control over, right? So brands are collecting all sorts of data. They have really smart people working on and analyzing it. You know, being able to run data science models, predictive models on it, but the, the marketers and the people who want to draw insights on it are asking how do I get it in, in my hands? So I can use that data for relevant targeting messaging. And that's exactly what mparticle does. We democratize access to that data, by making it accessible in the very tools that the actual business users are are working in. And we do that in real time, you don't have to wait for days to get access to data. And the marketers can even self-service, they're able to for example, build audiences or build computed insights, such as, you know, average order value of a customer within the tool themselves. The other main, the other main thing that mparticle does, is we ensure the quality of that data. We know that activation is only as as good, when you can trust that data, right? When there's no mismatching, you know, first name last names, identities that are duplicated. And so we put a lot of effort, not only in the identity resolution component of our product but also being able to ensure that the consistency of that data when it's being collected meets the standard that you need. >> So give us a, a picture, kind of a topology of a, of a customer data platform. And what are some of the key components that it contains, then I kind of want to get into some of the use cases. >> Yeah. So at, at a core, a lot of customer data platforms look similar. They're responsible first of all for the collection of data, right? And again, that could be from web mobile sources, as well as existing data sources, as well as third party apps, right? For example, you may have e-commerce data in a Shopify, right. Or you may have, you know, a computer model from a, from a warehouse. And then the next thing is to kind of organize it somehow, right? And the most common way to do that is to unify it, using identity resolution into this idea of customer profiles, right. So I can look up everything that Lisa or James has done, their whole historical record. And then the third thing is to be able to kind of be able to draw some insights from that, whether to be able to build an audience membership on top of that, build a predictive model, such as the churn risk model or lifetime value of that customer. And finally is being able to activate that data, so you'll be able to push that data again, to those relevant downstream systems where the business users are actually using that data to, to do their targeting, or to do more interesting things with it. >> So for example, if I go to the next Warrior's game, which I predict they're going to win, and I have like a mobile app of the stadium or the team, how, and I and I'm a season ticket holder, how can a customer data platform give me that personalized experience and help to, yeah, I'd love to kind of get it in that perspective. >> Yeah. So first of all, again, in this modern day and age consumers are engaging with brands from multiple devices, and their attention span, frankly, isn't that long. So I may start off my day, you know, downloading the official warriors app, right. And I may be, you know browsing from my mobile phone, but I could get distracted. I've got to go join a meeting at work, drop off my kids or whatever, right? But later in the day I had in my mind, I may be interested in purchasing tickets or buying that warriors Jersey. So I may return to the website, or even the physical store, right. If, if I happen to be in the area and what the customer data platform is doing in the background, is associating and connecting all those online and offline touchpoints, to that user profile. And then now, I have a mar- so let's say I'm a marker for the golden state warriors. And I see that, you know, this particular user has looked at my website even added to their cart, you know, warriors Jersey. I'm now able to say, Hey, here's a $5 promotional coupon. Also, here's a special, limited edition. We just won, you know, the, the Western conference finals. And you can pre-book, you know, the, you know the warriors championships Jersey, cross your fingers, and target that particular user with that promotion. And it's much more likely because we have that contextual data that that user's going to convert, than just blasting them on a Facebook or something like that. >> Right. Which all of us these days are getting less and less patient with, Is those, those broad blasts through social media and things like that. That was, I love that example. That was a great example. You talked about timing. One of the things I think that we've learned that's in very short supply, in the last couple of years is people's patience and tolerance. We now want things in nanoseconds. So, the ability to glean insights from data and act on it in real time is no longer really a nice to have that's really table stakes for any type of organization. Talk to us about how mparticle facilitates that real time data, from an insights perspective and from an activation standpoint. >> Yeah. You bring up a good point. And this is actually one of the core differentiators of mparticle compared to the other CDPs is that, our architecture from the ground up is built for real time. And the way we do that is, we use essentially a real time streaming architecture backend. Essentially all the data points that we collect and send to those downstream destinations, that happens in milliseconds, right? So the moment that that user, again, like clicks a button or adds something to their shopping cart, or even abandons that shopping cart, that downstream tool, whether it's a marketer, whether it's a business analyst looking at that data for intelligence, they get that data within milliseconds. And our audience computations also happens within seconds. So again, if you're, if you have a targeted list for a targeted campaign, those updates happen in real time. >> You gave an- you ran with the Warrior's example that I threw at you, which I love, absolutely. Talk to me. You must have though, a favorite cu- real world customer example of mparticle's that you think really articulates the value to organizations, whether it's to marketers operators and has some nice, tangible business outcomes. Share with me if you will, a favorite customer story. >> Yeah, definitely one of mine and probably one of the- our most well known's is we were actually behind the scenes of the Whopper jr campaign. So a couple of years ago, Burger King ran this really creative ad where the, effectively their goal was to get their mobile app out, as well as to train, you know, all of us back before COVID days, how to order on our mobile devices and to do things like curbside checkout. None of us really knew how to do that, right. And there was a challenge of course that, no one wants to download another app, right? And most apps get downloaded and get deleted right out away. So they ran this really creative promotion where, if you drove towards a McDonald's, they would actually fire off a text message saying, Hey, how about a Whopper for 99 cents instead? And you would, you would, you would receive a text message personalized just for you. And you'd be able to redeem that at any burger king location. So we were kind of the core infrastructure plumbing the geofencing location data, to partner of ours called radar, which handles you geofencing, and then send it back to a marketing orchestration vendor to be able to fire that targeted message. >> Very cool. I, I, now I'm hungry. You, but there's a fine line there between knowing that, okay, Lisa's driving towards McDonald's let's, you know, target her with an ad for a whopper, in privacy. How do you guys help organizations in any industry balance that? Cause we're seeing more and more privacy regulations popping up all over the world, trying to give consumers the ability to protect either the right to forget about me or don't use my data. >> Yeah. Great question. So the first way I want to respond to that is, mparticle's really at the core of helping brands build their own first party data foundation. And what we mean by that is traditionally, the way that brands have approached marketing is reliant very heavily on second and third party data, right? And most that second-third party data is from the large walled gardens, such as like a Facebook or a TikTok or a Snapchat, right? They're they're literally just saying, Hey find someone that is going to, you know fit our target profile. And that data is from people, all their activity on those apps. But with the first party data strategy, because the brand owns that data, we- we can guarantee that or the brands can guarantee to their customers it's ethically sourced, meaning it's from their consent. And we also help brands have governance policies. So for example, if the user has said, Hey you're allowed to collect my data, because obviously you want to run your business better, but I don't want any my information sold, right? That's something that California recently passed, with CPRA. Then brands can use mparticle data privacy controls to say, Hey, you can pass this data on to their warehouses and analytics platforms, but don't pass it to a platform like Facebook, which potentially could resell that data. >> Got it, Okay. So you really help put sort of the, the reigns on and allow those customers to make those decisions, which I know the mass community appreciates. I do want to talk about data quality. You talked about that a little bit, you know, and and data is the lifeblood of an organization, if it can really extract value from it and act on it. But how do you help organizations maintain the quality of data so that what they can do, is actually deliver what the end user customer, whether it's a somebody buying something on a, on a eCommerce site or or, a patient at a hospital, get what they need. >> Yeah. So on the data quality front, first of all I want to highlight kind of our strengths and differentiation in identity resolution. So we, we run a completely deterministic algorithm, but it's actually fully customizable by the customer depending on their needs. So for a lot of other customer data providers, platform providers out there, they do offer identity resolution, but it's almost like a black box. You don't know what happens. And they could be doing a lot of fuzzy matching, right. Which is, you know, probabilistic or predictive. And the problem with that is, let's say, you know, Lisa your email changed over the years and CDP platform may match you with someone that's completely not you. And now all of a sudden you're getting ads that completely don't fit you, or worse yet that brand is violating privacy laws, because your personal data is is being used to target another user, which which obviously should not, should not happen, right? So because we're giving our customers complete control, it's not a black box, it's transparent. And they have the ability to customize it, such as they can specify what identifiers matter more to them, whether they want to match on email address first. They might've drawn on a more high confidence identifier like a, a hash credit card number or even a customer ID. They have that choice. The second part about ensuring data quality is we act actually built in schema management. So as those events are being collected you could say that, for example, when when it's a add to cart event, I require the item color. I require the size. Let's say it's a fashion apparel. I require the size of it and the type of apparel, right? And if, if data comes in with missing fields, or perhaps with fields that don't match the expectation, let's say you're expecting small, medium, large and you get a Q, you know Q is meaningless data, right? We can then enforce that and flag that as a data quality violation and brands can complete correct that mistake to make sure again, all the data that's flowing through is, is of value to them. >> That's the most important part is, is to make sure that the data has value to the organization, and of course value to whoever it is on the other side, the, the end user side. Where should customers start, in terms of working with you guys, do you recommend customers buy an all in one marketing suite? The best, you know, build a tech stack of best of breed? What are some of those things that you recommend for folks who are going, all right, We, maybe we have a CDP it's been under delivering. We can't really deliver that customer 360, mparticle, help us out. >> Yeah, absolutely. Well, the best part about mparticle is you can kind of deploy it in phases, right. So if you're coming from a world where you've deployed a, all in one marketing suite, like a sales force in Adobe, but you're looking to maybe modernize pieces of a platform mparticle can absolutely help with that initial step. So let again, let's say all you want to do is modernize your event collection. Well, we can absolutely, as a first step, for example, you can instrument us. You can collect all your data from your web and mobile apps in real time, and we can pipe to your existing, you know Adobe campaign manager, Salesforce, marketing cloud. And later down the line, let's say, you say I want to, you know, modernize my analytics platform. I'm tired of using Adobe analytics. You can swap that out, right again with an mparticle place, a marketer can or essentially any business user can flip the switch. And within the mparticle interface, simply disconnect their existing tool and connect a new tool with a couple of button clicks and bam, the data's now flowing into the new tool. So it mparticle really, because we kind of sit in the middle of all these tools and we have over 300 productized prebuilt integrations allows you to move away from kind of a locked in, you know a strategy where you're committed to a vendor a hundred percent to more of a best of breed, agile strategy. >> And where can customers that are interested, go what's your good and market strategy? How does that involve AWS? Where can folks go and actually get and test out this technology? >> Yeah. So first of all, we are we are AWS, a preferred partner. and we have a couple of productized integrations with AWS. The most obvious one is for example, being able to just export data to AWS, whether it's Redshift or an S3 or a kinesis stream, but we also have productized integrations with AWS, personalized. For example, you can take events, feed em to personalize and personalize will come up with the next best kind of content recommendation or the next best offer available for the customer. And mparticle can ingest that data back and you can use that for personalized targeting. In fact, Amazon personalize is what amazon.com themselves use to populate the recommended for use section on their page. So brands could essentially do the same. They could have a recommended for you carousel using Amazon technology but using mparticle to move the data back and forth to, to populate that. And then on top of that very, very soon we'll be also launching a marketplace kind of entry. So if you are a AWS customer and you have credits left over or you just want to transact through AWS, then you'll have that option available as well. >> Coming soon to the AWS marketplace. James, thank you so much for joining me talking about mparticle, how you guys are really revolutionizing the customer data platform and allowing organizations and many industries to really extract value from customer data and use it wisely. We appreciate your insights and your time. >> Thank you very much, Lisa >> For James Fang, I'm Lisa Martin. You're watching theCube's coverage of the AWS startup showcase season three, season two episode three, leave it right here for more great coverage on theCube, the leader in live tech coverage.

(techno music) [Announcer] Live from Las Vegas, its the Cube! Covering Fortinet Accelerate 18. Brought to you buy Fortinet. >> Welcome back to the Cube's continuing coverage of Fortinet Accelerate 2018. I'm Lisa Martin joined by my cohost Peter Burris, and we have a very cozy set. Right now, I'd like to introduce you to our next guests, Daniel Bernard, the vice-president of business development for SentinelOne, and Basil Habib, you are the IT director at Tri City Foods. Gentleman, welcome to the Cube. >> Great to be here, thanks. >> We're excited to have you guys here. So first, Daniel first question to you. Tell us about SentinelOne, what's your role there, and how does SentinelOne partner with Fortinet? >> Sure, I run technologies integration and alliances. SentinelOne is a next generation endpoint protection platform company. Where we converge EPP and EDR into one agent that operates autonomously. So whether its connected to the internet or not, we don't rely on a cloud deliver solution. It works just as well online and offline. And we're there to disrupt the legacy AV players that have been in this market for 25 years with technology driven by artificial intelligence to map every part of the threat life cycle to specific AI capabilities, so we can stop attacks before they even occur. >> And your partnership with Fortinet, this is your first Accelerate, so talk to us about the duration of that partnership and what is differentiating-- >> Yeah. >> Lisa: For you. >> Its great to be here at Accelerate and also to work with Fortinet. We've been working with them for about a year and a half, and we're proud members of the Fortinet Security Fabric. What it means to us is that for enterprises, like Tri City Foods that we'll talk about, a defense and depth approach is really the way to go. Fortinet, leading edge, network security solutions. We have a very meaningful and exciting opportunity to work with Fortinet, given the breadth of our APIs. We have over 250 APIs, the most of any endpoint solution out there on the market. So the things we can enable within Fortinet's broad stack is really powerful. Fortinet has a lot of customers, a lot of endpoints in their environments to protect. So we're proud to partner with Fortinet to help go after those accounts together. To not only go into those accounts ourselves but also strengthen the security that Fortinet is able to offer their customers as well. >> If we can pivot on that for just a second. How do you-- how does SentinelOne help strengthen, for example, some of the announcements that came out from Fortinet this morning about the Security Fabric? How do you give an advantage to Fortinet? >> Sure. So where we come in, is we sit at the endpoint level and we're able to bring a lot of different pieces of intelligence to core and critical Fortinet assets. For example, with the Fortinet connector that we are going to be releasing tomorrow, so a little sneak peek on that right here on the Cube. The endpoint intelligence is actually through API to API connections able to go immediately into FortiSandbox and then be pushed to FortiGate. And that's in real time. So, whether an endpoint is inside of a network or running around somewhere in the world, whether its online or offline, a detection and a conviction we make through the SentinelOne client and the agent that actually sits on the endpoint, all the sudden is able to enrich and make every single endpoint inside of a Fortinet network much smarter and prone and also immune from attacks before they even occur. >> So as you think about that, how does it translate into a company like Tri City which has a large number of franchises, typically without a lot of expertise in those franchises, to do complex IT security but still very crucial data that has to be maintained and propagated. >> Well from Tri City's perspective, we look into security environment. And when you look into the Security Fabric between Fortinet and SentinelOne, that really helps us out a great deal. By looking into automating some of theses processes, mitigating some of these threats, that integration and the zero-day attack that can be prevented, that really helps us out day one. >> So tell us a little bit about Tri City. >> Well Tri City Foods is basically the second largest Franchisees for Burger King. We currently have approximately about 500 locations. Everybody thinks about Burger King as just the, you know, you go purchase Whopper. But nobody knows about all of the technology that goes in the back and in order to support that environment. You look into it, you got the Point of Sale, taking your credit card transaction, you got your digital menu board, you got all of the items in the back end, the drive-through. And we support all of those devices and we ensure that all of these are working properly, and operating efficiently. So if one of these devices is not functioning, that's all goes down. The other thing we do is basically we need to ensure that the security is up, most important for us. We're processing credit card transaction, we cannot afford to have any kind of issue to the environment. And this is, again, this is were SentinelOne comes into the picture where all of our devices down there are protected with the solution, as well as protecting the assets with Fortinet security. >> So I hear big environment complexity. Tell us about the evolution of security in your environment. You mention SentinelOne but how has that evolved as you have to, you said so many different endpoints that are vulnerable and there's personal information. Tell us about this evolution that you helped drive. >> The issue I put an end to when I first started on that is, we had the traditional antivirus. We had traditional antivirus, its just basically protecting what it knows about, it did not protect anything that is zero-day. We got in a head to a couple ransom wares. Which we are not willing to take any chances with the environment. That evolution came through as, no we cannot afford to have these type of system be taken down or be compromised. And we do like to assure the security of our clients. So this is, again, this is where we decided to go into the next gen and for protection. Ensuring the uptime and the security of the environment. >> But very importantly, you also don't have the opportunity to hire really, really expensive talent in the store to make sure that the store is digitally secure. Talk a little bit about what Daniel was talking about, relative to AI, automation, and some of the other features that you're looking for as you ensure security in those locations. >> The process to go down there is basically, we cannot expect everybody to understand security. So in order-- >> That's a good bet! (laughing) >> So in order to make-- >> While we're all here! >> That's right! >> So in order to make it easy for everybody to process the solutions, its best if we have to simplify as much as possible. We need to make sure its zero touch, we need to make sure that it works all the time, irrelevant to if you are on the network or off the network. We needed to make sure that its reliable and it works without any compromise. >> And very importantly, its multibonal right? It can be online, offline, you can have a variety of different operator characteristics, centralized, more regional. Is that all accurate? >> Multi-tenant, on-prem. >> Definitely. With every location, you got your local users, you have your managers, the district managers, they are mobile. These are mobile users that we have to protect. And in order to protect them we need to make sure that they are protected offline as well as online. And again, the SentinelOne client basically provided that security for us. It is always on, its available offline, and its preventing a lot of malware from coming in. >> Talk to us about, kind of the reduction in complexity and visibility. Cause I'm hearing that visibility is probably a key capability that you now have achieved across a pretty big environment. >> Correct. So, before with the traditional antivirus, you got on-prem solution. On-prem solution, in order to see that visibility, you have be logged in, you have to be able to access that solution, you have to be pushing application updates, signature updates, its very static. Moving into SentinelOne, its a successful solution. I don't have to touch anything, basically everything works in the background. We update the backend and just the clients get pushed, the updates get pushed, and its protected. I only have one engineer basically looking after the solution. Which is great in this environment. Because again, everywhere you go, up access is a big problem. So in order to reduce the cost, we need to make sure that we have that automation in place. We need to make sure that everything works with minimal intervention. That issues were mitigated dynamically without having any physical intervention to it. And this where the solution came in handy. >> So I'm hearing some really strong positive business outcomes. If we can kind of shift, Daniel, back to you. This is a great testimonial for how a business is continuing to evolve and grow at the speed and scale that consumers are demanding. Tell us a little bit on the SentinelOne side about some of the announcements that Fortinet has made today. For example, the Security Fabric, as well as what they announced with AI. How is that going to help your partnership and help companies like Tri City Foods and others achieve the visibility and the security that they need, at that scale and speed that they demand. >> Yeah I think Fortinet has very progressive approach when it comes to every part of their stack. What we see with the Fortinet Security Fabric is a real desire to work with best of breed vendors and bring in their capabilities so that customers can still utilize all the different pieces of what Fortinet offers, whether it be FortiGate, FortiSandbox, FortiMail, all these different fantastic products but compliment those products and enrich them with all these other great vendors here on the floor. And what we heard from Basil is what we hear from our other 2000 customers, these themes of we need something that's simple. With two people on the team, you can easily spend all your time just logging into every single console. Fortinet brings that light so seamlessly in their stack 20, 30 products that are able to be easily managed. But if you don't partner with a vendor like Fortinet or SentinelOne and your going into all these different products all day long, there's no time to actually do anything with that data. I think the problem in cyber security today is really one of data overload. What do you do with all this data? You need something that's going to be autonomous and work online and offline but also bring in this level of automation to connect all these different pieces of a security ecosystem together to make what Fortinet has very nicely labeled a Security Fabric. And that's what I believe is what's going inside Basil's environment, that's what we see in our 2000 customers and hopefully that's something that all of Fortinet's customers can benefit from. >> Basil, one of the many things that people think about is they associate digital transformation with larger businesses. Now, Tri City Food is not a small business, 500 Burger King franchises is a pretty sizable business, when you come right down to it. But how is SentinelOne, Fortinet facilitating changes in the in-store experience? Digital changes in the in-store experience? Are there things that you can now think about doing as a consequence of bringing this endpoint security into the store, in an automated, facile, simple way that you couldn't think about before? >> Actually yes, by using the Fortinet platform we deployed the FortiAPs. We have the FortiManager, we're looking into, basically, trying to manage and push all of the guest services, to provide guest services. Before we had to touch a lot of different devices, right now its just two click of a button and I'm able to provide that SSID to all of my stores. We're able to change the security settings with basically couple clicks. We don't have to go and manage 500 locations. I'm only managing a single platform and FortiManager, for instance, or FortiCloud. So this is very progressive for us. Again, when you're working with a small staff, the more automation and the more management you can do on the backend to simplify the environment, as well as providing the required security is a big plus for us. >> There's some key features that we've brought to market to help teams like Basil's. A couple ones that come to mind, our deep visibility capability where you can actually see into encrypted traffic directly from the endpoint, without any changes in network topography. That's something that's pretty groundbreaking. We're the only endpoint technology to actually do that, where you can actually threat hunt for IOCs and look around and see 70 percent of traffics encrypted today and that number is rising. You can actually see into all that traffic and look for specific data points. That's a really good example, where you can turn what you use to have to go to a very high level of SOC analyst and you can have anybody actually benefit from a tool like that. The other one that comes to mind is our rollback capability, where if something does get through or we're just operating in EDR mode, by customer choice, you can actually completely rollback a system to the previously noninfected, nonencrypted state directly from that central location. So whether that person is on an island or in Bermuda, or sitting in a store somewhere, if a system is compromise you don't need to re-image it anymore. You can just click rollback and within 90 seconds its back to where it was before. So, the time savings we can drive is really the key value proposition from a business outcome standpoint because you need all these different check boxes and more than check boxes, but frankly there's just not the people and the hours in the day to do it all. >> So, you said time savings affects maybe resource allocation. I'm wondering in terms of leveraging what you've established from a security standpoint as differentiation as Tri City is looking to grow and expand. Tell us a little bit about how this is a differentiator for your business, compared to your competition. >> I cannot speak to the competition. (all laughs) What I can speak to is, again, the differentiator for us as Daniel mentioned is basically, again, the automation pieces, the rollback features. The minimizing the threat analyses into the environment. All these features basically is going to make us more available for our customers, the environment is going to be secure and customers will be more than welcome to come into us and they know that their coming in their information is secure and their not going to be compromised. >> Well are you able to set up stores faster? Are you able to, as you've said, roll out changes faster? So you do get that common kind of view of things. >> We're at zero zero breach. >> We're at zero zero breach yes. So, basically, in order through a lot faster, we do it lock the source faster. We basically, with the zero touch deployment, that Fortinet is offering, basically send the device to the store, bring it online and its functional. We just push it out the door and its operational. With the SentinelOne platform, push the client to the store and set it and forget it. That is basically the best solution that we ever deployed. >> Set it and forget it. >> I like that. >> Set it and forget it. >> That's why you look so relaxed. (laughs) >> I can sleep at night. (all laugh) >> That's what we want to hear. >> Exactly. So Daniel, last question to you, this is your first Accelerate? >> It is our first Accelerate. >> Tell us about what excites you about being here? What are some of the things that you've heard and what are you excited about going forward in 2018 with this partnership? >> Yeah, well as we launch our Fortinet connector tomorrow, what really excites me about being here is the huge partner and customer base that Fortinet has built over the last 20 years. Customers and partners that have not only bought the first time, but they're in it to win it with Fortinet. And that's what we are too. I'm excited about the year ahead and enabling people like Basil to be able to sleep on the weekends because they can stitch they're security solutions together in a meaningful way with best of breed technologies and we're honored to be part of that Fortinet Security Fabric for that very reason. >> Well gentleman thank you both so much for taking the time to chat with us today and share your story at Accelerate 2018. >> Thanks a lot. >> Thank you. >> For this cozy panel up here, I'm Lisa Martin my cohost with the Cube is Peter Burris. You're watching us live at Fortinet Accelerate 2018. Stick around we will be right back. (techno music)

(fast-paced instrumental music) >> Hello everyone, welcome to the special CUBE conversation, here at theCUBE Studio in Palo Alto. I'm John Furrier, Co-founder of SiliconANGLE Media and host of theCUBE for our special CMO signal series we're launching. Really talkin' to the top thought leaders in marketing, in the industry, really pushing the envelope on a lot of experimentation. And Robson Grieve, Chief Marketing Officer of New Relic, is here. Welcome to this CUBE conversation. >> Thank you, excited to be with you. >> So, New Relic is a very progressive company. You have a founder who's very dynamic, writes code, takes sabbaticals, creates product, he's a musician, is prolific. That kind of sets the tone for your company, and you guys are also state of the art DevOps company. >> Robson: Yes. >> So, pressure's on to be a progressive marketer, you guys are doing that. >> Yeah, I think some of the great things about that DevOps culture are process wise it allows us to experiment with different ways of working. And we've obviously talked a little bit about Agile and the way a different way of thinking about how you actually do the work can change the way you output the kind of things you're willing to make, the way the teams work together. And the degree to which you can integrate marketing and sales, really, around shorter time frames, faster cycle times. And so, we have a great culture around that. We also have a really great culture around experimentation. I think that's one of the biggest things that Lou talks a lot about is, let's try things, let's look for experiments, let's see where we can find something unexpected that could be a big success, and let's not be afraid for something to go wrong. If you can do that, then you have way higher odds of finding the Geo TenX. >> And you guys are also in the analytics, you also look at the signal, so you're very data driven, and I'll give you a prop for that, give you a plug. (Robson laughing) New Relic, a very data driven company. But today we're seeing a Seed Changer, a revolution in the tech industry. Seeing signals like cryptocurrency, blockchain, everyone's goin' crazy for this. They see disruption in that. You've got AI and a bunch of other things, so, and you got the Cloud computing revolution, so all of this is causing a lot of horizontally, scalable change, which is breaking down the silos of existing systems. >> Yeah. >> But, you can't just throw systems away. You have systems in marketing. So, how are you dealing with that dynamic, because we're seeing people going, hey, I just can't throw away my systems, but I got to really be innovative and agile to the real-time nature of the internet now, while having all those analytics available. >> Yeah. >> How do you tackle that, that issue? >> Yeah, there's a couple ways to think about analytics. Number one is, what do you need to know in real-time to make sure things are working and that your systems are up and running and operating effectively? And that runs through everything from upfront in web experiences and trial experiences, that kind of thing. Through to how our leads and customers progressing through a funnel, as they get passed around the various parts of a company. But then the second approach we take to data is, after all that's happened, how can we look backwards on it and what patterns emerge when you look at it over the scale of longer period of time. And so, that's the approach today. You're right, you can't just everything and throw it out and start over again, 'cause some startups stop by with a really cool idea. But, you have to be aggressive about experimentation. I think that's the, back to that big idea that we talked about experimentation. We are trying out a lot of different things all the time. Looking for things that could be really successful. Of course, Intercom is one that we started to experiment with a little bit for in product communications and we've expanded over time as we found it more and more useful. And, so that's not, we haven't taken and just ripped something else out of it, made some giant bet on something brand new. We've tried it, we've gotten to know it, and then we found ways to apply that. We're doing that with a number of different technologies right now. >> Yeah, you're in a very powerful position, you're Chief Marketing Officer, which has to look over a lot of things now, and certainly with IT and Cloud. You're essentially in the middle of the fabric of the organization. Plus, people are knockin' on your door to sell you stuff. >> Yeah. (laughing) >> So, what is-- >> That's happened. (laughing) >> It happens all the time, he's got the big budget. >> What are they saying to you? Who's knockin' on your door, right now? Who's peppering you. Who's tryin' to get on your calendar? Who's bombarding you? Where are you saying, Hey, I'm done with that, or Hey, I'm lookin' for more of that. How do you deal with that tension, 'cause I'm sure it must be heavy. >> Yeah, I think there is definitely a lot of optionality in the market, for sure. I think there's a new wave of martech vendors. Many of whom are sitting right in between sales ops and marketing ops. That's a layer we're really interested in. Systems that can help us better understand the behavior of sale's reps, and how they're using things that we're making, and then systems that you can better understand, indications of prospect intent. >> So, funnel and pipeline, or those kinds of things? >> Yeah, we think about it more from the context of authentic engagement. And so, we don't want to apply too much of a-- >> Structure to it. >> Structure, a sales structure to it. We want to try to follow the customer's intent through the process, 'cause the best prospect is someone who is authentically engaged in trying to find a solution to their problem. And so, if we can avail ourselves to people in a thoughtful, and creative, and authentic way, when they need us, when they're trying to solve that problem, then I think that they can become much more successful prospects. >> I love your angle on agile marketing. I think that's table steaks, not that you got to behave that way, and I'd love to get your thoughts, I'll get your thoughts later on the management style and how you make that happen. But, you mentioned engagement, this is now the new Holy Grail. There's a lot of data behind it, and it could be hidden data, it could be data decentralized all over the place. This is the hottest topic. How do you view engagement as a CMO, and the impact to the organization? What are you lookin' for, what's the key premise for your thesis of getting engagement? >> It's really the number one, two, and three topic we're talking about right now, and we think about it on the content side. How do we get ourselves really producing a constant stream of content that has value to people? That either helps them solve a problem right now, or helps them think about an architectural issue in a different way. We're trying to invest more and more technical resources in people who can produce things that are relevant to all the different kinds of users that we have. DevOps people, SREs, our traditional developer customers. We want to go deep and be super relevant at a content level for them. But then once they start to spend time with us, we want to then have a progressive way to pull them deeper and deeper into our community. And so, the things that we can do, something's in digital for that, but then often there's a pop off line, and we do a lot of workshops, a lot of education. >> Face-to-face? >> Face-to-face, where we're in communities, we look at a map at the start of the year and say, where do we have big user communities, and then we drop events into those places where we take our educators and our product experts and get customers to share with each other. And that becomes a really great platform to put them together and have them help each other, as well as learn more about what our product does. >> So, it sounds like you're blending digital with face-to-face? >> Robson: Yeah, absolutely. >> That's a key part of your strategy? >> Key part is to make sure that we're getting time and attention from the people who are making decisions, and what technologies they're going to buy, but also that we're really investing time in the people who are using it in their everyday lives to do their job better. That's a really-- >> Give some examples of outcomes that you've seen successful from that force. That's a really unique, well unique is pretty obvious if you think about it, but some people think digital is the Holy Grail, let's go digital, let's lower cost. But, face-to-face can be expensive, but you're blending it. What's the formula and what are some of the successes that you've seen as a result. >> Yeah, we tend to try to create events that are good for a very specific audience. So, if you think about a targeting formula that you would use in digital that will make digital really efficient, that same idea works really well for an event. So, if you got a user community that's really good at doing one thing with your product and you feel like if they knew a few more things that they could get better. Then we help them really advance to the next level, and so we run certification programs, where we'll pull together a group of confident users and help them get to the next level. And things like that allow us to make a really targeted event that allows us to reach out to a group and move them to a higher level of competency. To have competency focus is a big deal. Can we help you get better at your job? But then communities, is the other big one. Can we help you connect with people who are doing the same things? Solving the same kinds of problems and are interested in the same topics as you are. >> It sounds like the discovery path of the user, the journey, your potential. >> Yeah, it's important to us for sure. >> And content sounds like it's important too. >> It helps with your engagement. How you dealing with the content? Is that all on your properties? How about off property measurement? How do you get engagement for off property? >> Yeah, we're experimenting a lot in that area, of off property. I think we've had tons of success inside our own website and our blogs, and those kinds of-- >> You guys do pop out a lot of content, so it's content rich. >> Yes, we definitely have a lot, we hopefully, our attitude is, we want to turn our company inside out, so we want to take all of our experts-- >> Explain that, that's important topic, so, you guys are opening up what? >> We have got customer support people, we have technical sales, and technical support engineers, we've got marketing people who are thought leaders in Cloud and other architecture topics. We really want to take all the expertise that they've got and we want to share it with our community. >> John: How do you do that, through forums, through their Twitter handles? >> Through all of the above, really. Through their Twitter handles, through content that they write and produce through videos, through a podcast series that we run. We're really trying to expand as much as possible, but then inside our user help community, anytime somebody solves a problem for one customer, we want to add it to that-- >> Sounds like open-source, software. (laughing) >> From a knowledge perspective, that's really an important idea for us. >> Yeah, that's awesome. You worry about the risk. I like the idea of just opening it up. You're creating building blocks of knowledge, like code. It's almost like an open-source software, but no, it's open knowledge. >> We think if we can help people get really successful at the work they're trying to do, that it's going to do great things for us as a brand. >> What's the rules of the road, because obviously you might have some hay makers out there. Some employee goes rogue, or you guys just trusting everyone, just go out and just do it. >> Well, it's constant effort to distribute publishing rights and allow people to take more and more ownership of it, and to maintain some editorial controls, because I think quality is a big thing. It's probably a bigger concern for us then somebody going rogue. At some level, if that happens to you, you can't stop it. >> So, is this a new initiative or is it progression? >> It's been ongoing for awhile. It's progression of an effort we started probably 18 months ago, and it's a wonderful way for an engineering team, and a product management team, and a marketing team to get together around a really unified mission as well. So our content project is just one of those things that I think really pulls us together inside the company in a really fun way as well. >> It's interesting, you seeing more and more what social peers want to talk to each other and not the marketing guy, and say, Hey, get the Kool-Aid, I like the product, I want to talk to someone to solve my problem. >> Want to have a real conversation about it, and I think that's our job, is to not think of it as marketing, but to think of it as just facilitating a real conversation about how our product works for somebody. >> I'd love to talk about leadership as the Chief Marketer for New Relic in the culture that you're in, which is very cool to be in on the front-end, in the front lines doing cool things. What do you do? How do you manage yourself, how do you manage your time? What do you do, how do you organize the troops, how do you motivate them? What's your management style for this marketing in the modern era? >> I think, number one, we're trying to create an organization that is full of opportunities for people, so it's something that we've done. I've been there for about two and a half years, and we've really looked hard for people who have tons of potential and finding great things to work on. On new projects, and then let them try out ideas that they've got. So, if they can own an idea, give it a shot, and even if it doesn't work, they'll learn a bunch from the process of trying. >> What are the craziest ideas you've heard from some of your staff? (laughing) >> Oh boy, you know a lot of them involve video. There's always a great idea for a video that's risky. And we've made-- >> So the Burger King one with Net Neutrality going around the web is the funniest video I've seen all week. >> Robson: Yeah, yeah. >> Could be risky, could be also a double-edged sword, right? >> Yeah, video is one of those places where you have to check yourself a little bit, 'cause it could be a great idea, and so sometimes you have to actually make it and look at it, and say, would we publish this or not? And, yeah, so that's definitely the place to be. >> So common sense is kind of like your. >> Yeah, you start with common sense, for sure. And, I think we want to be a part of it being culturally responsible in Silicon Valley right now, is really making sure that we're attentive to making sure that we're putting in the right kind of workplace environment for people. And so, our content and the way we go to market has to reflect that as well, so there's a bunch of filters that you put on it, but you have to take risks and try to make things, and if they work great, and if they don't then the cost of that is less than. The cost of failure is so low in some of these things, so you just have to try. >> Well, you know, we're into video here at theCUBE. I have to ask you, do you see video more and more in the marketing mix and if so, how does that compare to old methods? We've seen the media business change and journalism, certainly on the analyst community. Who reads white papers? Maybe the do, maybe they don't. Or, how do they engage? What content formally do you see as state of the art engagement? Is is video, is it a mix, how do you view that? >> It's a mix, really. I think video's really powerful. And it can be great to tree topics and short form in a really powerful way. I think we can stretch it out a little bit in terms of how to and teaching and education also. But, there are times when other things like a white paper are still relevant. >> Yeah, they got to do their homework and get ready for the big test. >> Yes. >> How to install. (laughing) >> Exactly, yeah. >> Okay, big surprises for you in the industry, if you could look back and talk to yourself a few years ago and say, Wow, I didn't know that was going to happen, or I kind of knew this was going to be a trend we would be on. Where is the tailwinds, where's the headwinds in the industry as a marketer to be innovated, to be on the cutting edge, to deliver the value you need to do for your customers and for the company? >> Yeah, I think there's a bunch of great tailwinds organizationally and in the approach to work. And you talked about Agile. I think it's been a great thing to see people jump in and try to work in a different way. That's created tons of scale for a department like ours, where we're tryin' to go to more countries, and more places constantly. Having a better way to work, where we waste less effort, where we find problems and fix things way faster, has given us the chance to build leverage. And I think that's just that integration of engineering, attitudes, with marketing processes has been a, is an awesome thing. Everybody in our marketing department, or at least a lot of people have read the DevOps handbook, and we've got a lot of readers, so the devotes of that thought process that don't suit an engineering jobs. >> DevOps, Ethos, I think is going to be looked at as one of those things, that's a moment in history that has changed so much. I was just at Sundance Film Festival, and DevOps, Ethos is going to filmmaking. >> Robson: Yeah. >> And artistry with a craft and how that waterfall for the Elite Studios is opening up an amateur market in the Indy, so their Agile filmmakers and artists now doing cool stuff. So, it's going to happen. And of course, we love the infrastructures code. We'll talk about that all day long We love DevOps. (Robson laughing) So I got to ask you the marketing question. It will be a theme of my program of the CMO is, if I say marketing is code, infrastructure is code, enabled a lot of automation, some abstracted a way horizontally scaled, and new opportunities, created a lot of leverage, a lot of value, infrastructures code, created the Cloud. Is there a marketing as code Ethos, and what would that look like? If I would say, apply DevOps to marketing. If you could look at that, and you could say, magic wand. Give me some DevOps marketing, marketing as code. What would you have automated in a way that would be available to you? What would the APIs look like? What's your vision for that? >> What about the APIs, that's a good question. >> John: I don't think they exist yet, but we're fantasizing about it. (laughing) >> Yeah, I think the things that tend to slow marketing departments down really are old school, things like approvals. And how hard it is to get humans to agree on things that should be really easy. So, if the first thing you-- >> Provisioning an order. (laughing) >> The first thing you could do is just automate that system of agreeing that something's ready to go and send it out that I think you'd create so much efficiency in side marketing departments all over the world. Now that involves having a really great, and API's a great thought in that, because the expectations have to get matched up of what's being communicated on both sides, so we can have a channel on which to agree on something. That to me is-- >> Analytics are probably huge too. You want to have instant analytics. I don't care which database it came from. >> Yes, exactly. And that's the sense of DevOps and can use. But then you got some feedback on, did it work, was it the right thing to do, should we do more of it, should we fix it in some specific way? Yeah, I think that's-- >> I think that's an interesting angle, and the face-to-face thing that I find really interesting, because what you're doing is creating that face-to-face resource, that value is so intimate, and it's the best engagement data you can get is face-to-face. >> Yeah, I think it also allows us to build relationships to the point where we are getting invited into slack channels to help companies in real-time sometimes. I think there's a real-- >> So humanizing the company and the employees is critical. >> Yeah. >> You can't just be digital. >> Yes, it's a big deal. >> Awesome. Robson, thank so much for coming on theCUBE. The special CMO series. Is there a DevOps, can we automate away, what's going to automate, where's the value going to be in marketing? Super exciting, again, martech. Some are sayin' it's changing rapidly with the Cloud, AI, and all these awesome new technologies. What's going to change, that's what we're going to be exploring here on the CMO CUBE conversation. I'm John Furrier, thanks for watching. (upbeat instrumental music)

live from New York it's the cube covering riverbed disrupt watch you buy riverbed now here are your hosts day volante and Stu minimus welcome back to the Big Apple everybody this is riverbed disrupts we've got a special guest Steve de plusieurs with us the man behind many men and women at enterprise strategy group founder head chief chief analyst senior analyst Steve's great to see you thanks for coming off thanks for having me I appreciate it I'm you doing fellas it was good we were photobombing video bombing us today and here you are that was not intentional I didn't know the exact configuration in the camera almost always live it's all right and that ended up now you're in front of the camera how the right time this is not a bomb so what's doing these days what's what's happening on that's a ridiculous question citing you ah somewhat less ridiculous and still very open to interpretation I give me a path to head down and we can't I let's start with the with Delhi MC you've got a great blog on that you know the history was good really enjoyed that it's EMC success is because you left right so I'm not exactly sure it's a 50-50 between my crackers coming in and making everything that we sold actually work because not much really good I gotta say a lot of people are really positive people who know both dell and emc are actually really positive about the the marriage here but we nuts i don't think so i think from day one I saw I'll give you a quick anecdote hopefully quick tell me to shut up if not here's the parallel in two thousand Joe Tucci comes in and at that particular run emc and at that particular time EMC was really good about bringing in some outsider and spitting them out the DNA and the antibodies were just awful in that culture in that for an outsider to come in and be able to survive in there and they went through a bunch of senior managers senior executive vice-presidents yada yada yada that nobody lasted and 2g came in and I'd never met the man or and he had no business to have any idea who I was for example and for whatever reason I was able to get an audience with him very early on and I sat down with him and the first question I asked him only question I asked him and I wasn't looking nice like you I was disrespectful and he could conceive of me as disrespectful and I said what are you going to do about mo Shay because at the time as many of us that are old enough to know mo Shay was king of the of the hill over there he owns symmetrix and and he was untouchable Harry Dixon and Mo Shay were the two untouchable human beings within that emc culture and Joe looked me right in the eye and didn't skip a beat at all and said he's either going to play nice in the sandbox or he's gone and it wasn't six weeks later that ostensibly he was gone and I couldn't believe and so I knew right that in there I knew without knowing the man that this guy was a little bit different and everybody within the EMC antibody sort of climate said nope he's not gonna last six months he's not going to last and but I you know you look somebody in the eye and you see that and so I saw a lot of the similarities in this deal so you guys have been around forever I've been around forever you know Michael Michaels a straight-shooting guy Michael's doesn't have a go or vanity pretense or he doesn't do things for the wrong reasons he said something very very interesting to me about a year before the MC deal which was or a couple years before when he was talking about I think it was three power at the time when he's in the bidding war with Dave Donatelli at HP / 3 part and I don't remember the exact context of the comment but he talked about Dell spending money and he said you know I treat it like it's my own money because it is because it is it whereas he what he was alluding to as others are spending stockholders money and it's not really it and but so that was just a sort of an interesting look into into into the guy there so when this deal happened these are not to strangers right they've been together they've been married and divorced if you will and have had a relationship for a long time they know each other and so when it sort of happened you like oh boy you know and you on paper you can see the synergies and a lot of people i think i'm certainly not unique everybody saw the synergies is not a lot of overlap really what you worry about in a deal like that is cultural other other chiefs of the generals going to be able to get along or are they going to beat the hell out of each other and backstab and and do what happens in every one of these deals it seems like and they didn't write though they really didn't interesting that you know thou MCS a private company kind of a bummer for those who live in Massachusetts good but I kind of a there's a good days that a bummer why is that a bummer well because CMC the brand emc is gonna be gone right just like the walk go up with your private yeah crime and wagon oh let's hope that doesn't happen well we'll see we'll see it's dell technologies it's there's already Delia me logos up on the building from that standpoint it's okay you're right about it too it's hard not sure after yeah of course ok but this backdrop of companies going private obviously riverbed now click BMC many many many other space this new private equity game plan veritas right exactly right used to be private equity put it in some financial guy suck all the money out sure the carcass for yeah whatever's left and now they're saying why should the VCS have all the fun I mean riverbed got taken out for 13.6 billion think at some point to an IPO they're gonna be 10 billion plus a year from now J right I mean eight ten billion maybe I probably 70th I mean that's a nice return as a nitrile Michael Dell returns so I think that you bring up a very fascinating point that I think is gonna happen more often than less and the at the I'm not that smart but fundamentally having that microscope and that's spotlight on you in 90 day increments dealing with no disrespect 26 year old MBAs that have never had a real job that their only interest is squeezing that any per share regardless of what the human impact or what the long-term impact of a company is is the wrong way to do business it's it's our way it's our system but it's the wrong fundamental way to do business you your dad's probably told you just like I did no no you you you spend less than you make it's right if we're not the government we can't print our own money you spend less than you make and and you you honor your debts and all these other things i think the privatization aspect and all of this stuff is just going to keep going because these companies are good companies and they you take the handcuffs on them they don't care what Wall Street thinks for a certain period of time years certain period of time and when they're ready to come back exactly right they go from three billion dollars to ten billion dollars because they were able to do the right things not because they only cared about squeezing the coffee budget to make another you know point ten cents a share yeah Steve so you know market shares in competition and enterprise tech you know seemed for a long time you know nothing change storage industry was very entrenched you know we've seen market share shifting a lot i'll bring it back to you know where to show called disrupt here you know there's been a leader in the networking world for most of my career here um why are you know enterprises you know open to you no more change they're doing cloud there you know looking at some of the things like riverbeds talking about it's a great question so at first i would say they're not they're not open to it nobody and there are two fundamental reasons one is i hate to say it but human beings are lazy I'm one of them the devil I know is easier than the devil I don't yeah most people don't like change no to do not like change whatsoever so the really reason that anybody changes any of this stuff is because one they have to it just doesn't work anymore nobody buys something that's better because it's better they buy it because they have to buy it yeah why'd you buy that Tesla yeah what well that's a terrible example I'm an idiot and I just bought it because it was way better all right sorry now but where we are at some inflection points right now so it doesn't matter why the change occurred right so I could still I think maybe a different answer is I could buy a horse but it's still a valid mode of transportation it just makes me a complete ass if if I do right but it's technically a valid mode of transportation so we I can still go on do that path I people get into a habit of over a course of years and sometimes decades this is just the way we did it this is the way we do it its way I was trained this is way I will train the next guy I'm gonna walk in in the morning and smash myself on the hand with a hammer in the head every day why I don't know it doesn't feel good why do you keep doing it because that's the way we do it type of stuff so it change tends to be some you need some macro external function to force a change VMware had ESX for 10 years before they became VMware as we know them in 10 years why did that happen because it was a nice to have it was the smarter thing to do it only happened when the data center ran out of power and cooling when I couldn't physically fit any more stuff in there and I still had to do a job that's when people went well those guys in the corner are running this cool stuff that emulates pretty much any environment you want to you doing them people at oh oh that's interesting and now you're an idiot if you don't run vmware just as an example right and so I think that it's the same sort of thing we get hub-and-spoke spine and leaf yatta yatta yatta whatever the networking terminology is that we had to do that had a place and and in time but you would never probably architect something like that today if you started from a clean piece of paper and I'm not picking on just Cisco I'd take the longer you're going to keep giving me a buck I'm gonna take your buck right it's because they do answer to shareholders so they're sort of at a catchment they could they could and they will eventually react to the market that says stop doing it that way because it's the wrong way to do HP HP e oh how about a go in the opposite direction of del super interesting well they will will will Dells ability to sell through EMC change the dynamic in the server market well they surpass HP ok so my personal bet if I had to bet right now I would say yes the answer is yes and here's the reason why you could you had three sort of mega companies in in what really to HP and IBM and then you had dell as the it sounds stupid to say but of the wannabe to those guys intel's grown up and now they're on equal playing field but so h IBM took one path IBM said I'm kind of getting it out of the infrastructure business and I'm gonna get into the third platform all in the higher value or what I presume to be eventually higher value plays there but there's no value in commodity hardware etc etc analytics baby yeah you got it whatever automotive yeah and ok let's very good for them and I made a lot of big bets right eight feet went exactly the other way let's just strictly you know we might have paid 10 billion for autonomy but we're gonna sell our 30 billion dollars and in software assets for less money because it is distractive and they so they split the two companies into printers assess your losses and go and don't get me wrong but those are Burger King makes money right Burger King makes money they follow McDonald's around and I'm this is not a good analogy but the only one I can kind of think of on the top of my head being number two and profitable is not a bad business and so as such they don't have to support each feed is enough to support a full stack of all of this other stuff that's really complicated and hard and really big company things so they're divesting themselves of it so makes essentially being her own PE firm she's stripping it before somebody else strips it and taking what she can get in the coffers and in a sufficient yeah starting it again what about riverbed give you a book give us your bumper sticker and then we get a rep all right so they I am I I'm probably the wrong person to ask and for the following reasons number one am not deep enough but number two is I love these guys since literally their inception and i will tell a quick story in that sense i was meeting their primary venture capitalist at the time a guy named chris chevy from light speed and i went to that that greek place in palo alto that I can never member the name of and I was meeting he he called me on the way over he said hey I'm running a little late with a guy do you mind if somebody joins us I said no and it was Jerry and in so I walk in and I'm this kid and there's Jerry and his jeans and doesn't care about anything type of thing oh great so what do you do he said oh well crank chris said why we just funded seed funded him my gosh all this terrific what's what's the company doing I swear to god he went not exactly sure yet thinking about a networking thing you know some paraphrasing Dudley they gave him money and he didn't know what they were gonna do and I was like oh my god what a great bet that worked out of any of your people really really well so I love riverbed I've loved them ever since I love Jerry is not only a character in a human being but it's a great company that is done you know again taking on Goliath really hard to take on Goliath and Cisco's about its Goliath as they come and these guys have just kicked by well you've taken on Goliath in a pretty entrenched business so I said last question last question what's new with ESG you guys are rocking you got a bunch of people working for you and just keep growing and love to see it new areas hit the security or to virtually you know every part of IT your customers love you what's what's new with you guys I'm my current personal passion and we're we're driving more I think interesting stuff the normal is insecurity because it is the wild wild west so I'm a storage guy I'm boring box kind of guy i understood that stuff 25 years ago securities fascinating to me because it is the storage business kind of 25 years ago only an order of magnitude if not bigger so there are 1500 companies not 150 trying to wannabes and and there's zero clear winners in any of these senses they riverbed brought up Palo Alto today great company but there are hundreds of different vectors that are all sort of attempting in one way or another to do the same thing but it's a it's a horse race where all the horses are running in different directions looks like a Monty Python look kind of scared two ready go hmm everywhere and so I I personally find that intriguing and fascinating also because the bigger they are the harder they fall so we'll go from 1,500 to 150 and we'll go from almost a trillion invested too oh boy a lot of people are going to lose a lot of money but from that certainly some players are going to rise tremendously and the other thing I'd really find interesting is this is we're no longer in the era of the boring box we really aren't and I and that's good for everybody in i.t except people that really love the boring box and so there's always hard a school of hard knocks right people are going to lose jobs and and it's unfortunate that respect and they'll come clinging to that Titanic but at the end of the day what's on the other side is crazy stuff you know it's great that the iphone we forget is it's seven years old or something it's eight years old we act like it's a you know we've had it forever but no no I had a bag phone when i was with the MC and i thought it was really cool at a thousand dollars a minute to be calling my friend who had a bag phone cuz you couldn't call anybody else cuz no one else at a bank what wasn't that long ago so anyway them all right well big buddy could be interesting to see picking winners in the security space but some gradual ations on all your success okay thank you very much for coming to the cubes great time guys thank you so much all right keep right to everybody will be back to wrap riverbed disrupt right after this