Jamir Jaffer, IronNet Cybersecurity | AWS re:Inforce 2019
>> live from Boston, Massachusetts. It's the Cube covering A W s reinforce 2019. Brought to you by Amazon Web service is and its ecosystem partners. >> Well, welcome back. Everyone's Cube Live coverage here in Boston, Massachusetts, for AWS. Reinforce Amazon Web sources. First inaugural conference around security. It's not Osama. It's a branded event. Big time ecosystem developing. We have returning here. Cube Alumni Bill Jeff for VP of strategy and the partnerships that Iron Net Cyber Security Company. Welcome back. Thanks. General Keith Alexander, who was on a week and 1/2 ago. And it was public sector summit. Good to see you. Good >> to see you. Thanks for >> having my back, but I want to get into some of the Iran cyber communities. We had General Qi 1000. He was the original commander of the division. So important discussions that have around that. But don't get your take on the event. You guys, you're building a business. The minute cyber involved in public sector. This is commercial private partnership. Public relations coming together. Yeah. Your models are sharing so bringing public and private together important. >> Now that's exactly right. And it's really great to be here with eight of us were really close partner of AWS is we'll work with them our entire back in today. Runs on AWS really need opportunity. Get into the ecosystem, meet some of the folks that are working that we might work with my partner but to deliver a great product, right? And you're seeing a lot of people move to cloud, right? And so you know some of the big announcement that are happening here today. We're willing. We're looking to partner up with eight of us and be a first time provider for some key new Proactiv elves. AWS is launching in their own platform here today. So that's a really neat thing for us to be partnered up with this thing. Awesome organization. I'm doing some of >> the focus areas around reinforcing your party with Amazon shares for specifics. >> Yes. So I don't know whether they announced this capability where they're doing the announcement yesterday or today. So I forget which one so I'll leave that leave that leave that once pursued peace out. But the main thing is, they're announcing couple of new technology plays way our launch party with them on the civility place. So we're gonna be able to do what we were only wanted to do on Prem. We're gonna be able to do in the cloud with AWS in the cloud formation so that we'll deliver the same kind of guy that would deliver on prime customers inside their own cloud environments and their hybrid environment. So it's a it's a it's a sea change for us. The company, a sea change for a is delivering that new capability to their customers and really be able to defend a cloud network the way you would nonpregnant game changer >> described that value, if you would. >> Well, so you know, one of the key things about about a non pregnant where you could do you could look at all the flows coming past you. You look at all the data, look at in real time and develop behavior. Lana looks over. That's what we're doing our own prime customers today in the cloud with his world who looked a lox, right? And now, with the weight of your capability, we're gonna be able to integrate that and do a lot Maur the way we would in a in a in a normal sort of on Prem environment. So you really did love that. Really? Capability of scale >> Wagon is always killed. The predictive analytics, our visibility and what you could do. And too late. Exactly. Right. You guys solve that with this. What are some of the challenges that you see in cloud security that are different than on premise? Because that's the sea, So conversation we've been hearing. Sure, I know on premise. I didn't do it on premises for awhile. What's the difference between the challenge sets, the challenges and the opportunities they provide? >> Well, the opportunities air really neat, right? Because you've got that even they have a shared responsibility model, which is a little different than you officially have it. When it's on Prem, it's all yours essential. You own that responsibility and it is what it is in the cloud. Its share responsible to cloud provider the data holder. Right? But what's really cool about the cloud is you could deliver some really interesting Is that scale you do patch updates simultaneously, all your all your back end all your clients systems, even if depending how your provisioning cloud service is, you could deliver that update in real time. You have to worry about. I got to go to individual systems and update them, and some are updated. Summer passed. Some aren't right. Your servers are packed simultaneously. You take him down, you're bringing back up and they're ready to go, right? That's a really capability that for a sigh. So you're delivering this thing at scale. It's awesome now, So the challenge is right. It's a new environment so that you haven't dealt with before. A lot of times you feel the hybrid environment governed both an on Prem in sanitation and class sensation. Those have to talkto one another, right? And you might think about Well, how do I secure those those connections right now? And I think about spending money over here when I got all seduced to spend up here in the cloud. And that's gonna be a hard thing precisely to figure out, too. And so there are some challenges, but the great thing is, you got a whole ecosystem. Providers were one of them here in the AWS ecosystem. There are a lot here today, and you've got eight of us as a part of self who wants to make sure that they're super secure, but so are yours. Because if you have a problem in their cloud, that's a challenge. Them to market this other people. You talk about >> your story because your way interviews A couple weeks ago, you made a comment. I'm a recovering lawyer, kind of. You know, we all laughed, but you really start out in law, right? >> How did you end up here? Yeah, well, the truth is, I grew up sort of a technology or myself. My first computer is a trash 80 a trs 80 color computer. RadioShack four k of RAM on board, right. We only >> a true TRS 80. Only when I know what you're saying. That >> it was a beautiful system, right? Way stored with sword programs on cassette tapes. Right? And when we operated from four Keita 16 k way were the talk of the Rainbow Computer Club in Santa Monica, California Game changer. It was a game here for 16. Warning in with 60 give onboard. Ram. I mean, this is this is what you gonna do. And so you know, I went from that and I in >> trouble or something, you got to go to law school like you're right >> I mean, you know, look, I mean, you know it. So my dad, that was a chemist, right? So he loved computers, love science. But he also had an unrequited political boners body. He grew up in East Africa, Tanzania. It was always thought that he might be a minister in government. The Socialist came to power. They they had to leave you at the end of the day. And he came to the states and doing chemistry, which is course studies. But he still loved politics. So he raised at NPR. So when I went to college, I studied political science. But I paid my way through college doing computer support, life sciences department at the last moment. And I ran 10 based. He came on climate through ceilings and pulled network cable do punch down blocks, a little bit of fibrous placing. So, you know, I was still a murderer >> writing software in the scythe. >> One major, major air. And that was when when the web first came out and we had links. Don't you remember? That was a text based browser, right? And I remember looking to see him like this is terrible. Who would use http slash I'm going back to go for gophers. Awesome. Well, turns out I was totally wrong about Mosaic and Netscape. After that, it was It was it was all hands on >> deck. You got a great career. Been involved a lot in the confluence of policy politics and tech, which is actually perfect skill set for the challenge we're dealing. So I gotta ask you, what are some of the most important conversations that should be on the table right now? Because there's been a lot of conversations going on around from this technology. I has been around for many decades. This has been a policy problem. It's been a societal problem. But now this really focus on acute focus on a lot of key things. What are some of the most important things that you think should be on the table for techies? For policymakers, for business people, for lawmakers? >> One. I think we've got to figure out how to get really technology knowledge into the hands of policymakers. Right. You see, you watch the Facebook hearings on Capitol Hill. I mean, it was a joke. It was concerning right? I mean, anybody with a technology background to be concerned about what they saw there, and it's not the lawmakers fault. I mean, you know, we've got to empower them with that. And so we got to take technologist, threw it out, how to get them to talk policy and get them up on the hill and in the administration talking to folks, right? And one of the big outcomes, I think, has to come out of that conversation. What do we do about national level cybersecurity, Right, because we assume today that it's the rule. The private sector provides cyber security for their own companies, but in no other circumstance to expect that when it's a nation state attacker, wait. We don't expect Target or Wal Mart or any other company. J. P. Morgan have surface to air missiles on the roofs of their warehouses or their buildings to Vegas Russian bear bombers. Why, that's the job of the government. But when it comes to cyberspace, we expect Private Cummings defending us everything from a script kiddie in his basement to the criminal hacker in Eastern Europe to the nation state, whether Russia, China, Iran or North Korea and these nation states have virtually a limited resource. Your armies did >> sophisticated RND technology, and it's powerful exactly like a nuclear weaponry kind of impact for digital. >> Exactly. And how can we expect prices comes to defend themselves? It's not. It's not a fair fight. And so the government has to have some role. The questions? What role? How did that consist with our values, our principles, right? And how do we ensure that the Internet remains free and open, while still is sure that the president is not is not hampered in doing its job out there. And I love this top way talk about >> a lot, sometimes the future of warfare. Yeah, and that's really what we're talking about. You go back to Stuxnet, which opened Pandora's box 2016 election hack where you had, you know, the Russians trying to control the mean control, the narrative. As you pointed out, that that one video we did control the belief system you control population without firing a shot. 20 twenties gonna be really interesting. And now you see the U. S. Retaliate to Iran in cyberspace, right? Allegedly. And I was saying that we had a conversation with Robert Gates a couple years ago and I asked him. I said, Should we be Maur taking more of an offensive posture? And he said, Well, we have more to lose than the other guys Glasshouse problem? Yeah, What are your thoughts on? >> Look, certainly we rely intimately, inherently on the cyber infrastructure that that sort of is at the core of our economy at the core of the world economy. Increasingly, today, that being said, because it's so important to us all the more reason why we can't let attacks go Unresponded to write. And so if you're being attacked in cyberspace, you have to respond at some level because if you don't, you'll just keep getting punched. It's like the kid on the playground, right? If the bully keeps punching him and nobody does anything, not not the not the school administration, not the kid himself. Well, then the boy's gonna keep doing what he's doing. And so it's not surprising that were being tested by Iran by North Korea, by Russia by China, and they're getting more more aggressive because when we don't punch back, that's gonna happen. Now we don't have to punch back in cyberspace, right? A common sort of fetish about Cyrus is a >> response to the issue is gonna respond to the bully in this case, your eggs. Exactly. Playground Exactly. We'll talk about the Iran. >> So So if I If I if I can't Yeah, the response could be Hey, we could do this. Let them know you could Yes. And it's a your move >> ate well, And this is the key is that it's not just responding, right. So Bob Gates or told you we can't we talk about what we're doing. And even in the latest series of alleged responses to Iran, the reason we keep saying alleged is the U. S has not publicly acknowledged it, but the word has gotten out. Well, of course, it's not a particularly effective deterrence if you do something, but nobody knows you did it right. You gotta let it out that you did it. And frankly, you gotta own it and say, Hey, look, that guy punch me, I punch it back in the teeth. So you better not come after me, right? We don't do that in part because these cables grew up in the intelligence community at N S. A and the like, and we're very sensitive about that But the truth is, you have to know about your highest and capabilities. You could talk about your abilities. You could say, Here are my red lines. If you cross him, I'm gonna punch you back. If you do that, then by the way, you've gotta punch back. They'll let red lines be crossed and then not respond. And then you're gonna talk about some level of capabilities. It can't all be secret. Can't all be classified. Where >> are we in this debate? Me first. Well, you're referring to the Thursday online attack against the intelligence Iranian intelligence community for the tanker and the drone strike that they got together. Drone take down for an arm in our surveillance drones. >> But where are we >> in this debate of having this conversation where the government should protect and serve its people? And that's the role. Because if a army rolled in fiscal army dropped on the shores of Manhattan, I don't think Citibank would be sending their people out the fight. Right? Right. So, like, this is really happening. >> Where are we >> on this? Like, is it just sitting there on the >> table? What's happening? What's amazing about it? Hi. This was getting it going well, that that's a Q. What's been amazing? It's been happening since 2012 2011 right? We know about the Las Vegas Sands attack right by Iran. We know about North Korea's. We know about all these. They're going on here in the United States against private sector companies, not against the government. And there's largely been no response. Now we've seen Congress get more active. Congress just last year passed to pass legislation that gave Cyber command the authority on the president's surgery defenses orders to take action against Russia, Iran, North Korea and China. If certain cyber has happened, that's a good thing, right to give it. I'll be giving the clear authority right, and it appears the president willing to make some steps in that direction, So that's a positive step. Now, on the back end, though, you talk about what we do to harden ourselves, if that's gonna happen, right, and the government isn't ready today to defend the nation, even though the Constitution is about providing for the common defense, and we know that the part of defense for long. For a long time since Secretary Panetta has said that it is our mission to defend the nation, right? But we know they're not fully doing that. How do they empower private sector defense and one of keys That has got to be Look, if you're the intelligence community or the U. S. Government, you're Clinton. Tremendous sense of Dad about what you're seeing in foreign space about what the enemy is doing, what they're preparing for. You have got to share that in real time at machine speed with industry. And if you're not doing that and you're still count on industry to be the first line defense, well, then you're not empowered. That defense. And if you're on a pair of the defense, how do you spend them to defend themselves against the nation? State threats? That's a real cry. So >> much tighter public private relationship. >> Absolutely, absolutely. And it doesn't have to be the government stand in the front lines of the U. S. Internet is, though, is that you could even determine the boundaries of the U. S. Internet. Right? Nobody wants an essay or something out there doing that, but you do want is if you're gonna put the private sector in the in the line of first defense. We gotta empower that defense if you're not doing that than the government isn't doing its job. And so we gonna talk about this for a long time. I worked on that first piece of information sharing legislation with the House chairman, intelligence Chairman Mike Rogers and Dutch Ruppersberger from Maryland, right congressman from both sides of the aisle, working together to get a fresh your decision done that got done in 2015. But that's just a first step. The government's got to be willing to share classified information, scaled speed. We're still not seeing that. Yeah, How >> do people get involved? I mean, like, I'm not a political person. I'm a moderate in the middle. But >> how do I How do people get involved? How does the technology industry not not the >> policy budgets and the top that goes on the top tech companies, how to tech workers or people who love Tad and our patriots and or want freedom get involved? What's the best approach? >> Well, that's a great question. I think part of is learning how to talk policy. How do we get in front policymakers? Right. And we're I run. I run a think tank on the side at the National Institute at George Mason University's Anton Scalia Law School Way have a program funded by the Hewlett Foundation who were bringing in technologists about 25 of them. Actually. Our next our second event. This Siri's is gonna be in Chicago this weekend. We're trained these technologies, these air data scientists, engineers and, like talk Paul's right. These are people who said We want to be involved. We just don't know how to get involved And so we're training him up. That's a small program. There's a great program called Tech Congress, also funded by the U. A. Foundation that places technologists in policy positions in Congress. That's really cool. There's a lot of work going on, but those are small things, right. We need to do this, its scale. And so you know, what I would say is that their technology out there want to get involved, reach out to us, let us know well with our partners to help you get your information and dad about what's going on. Get your voice heard there. A lot of organizations to that wanna get technologies involved. That's another opportunity to get in. Get in the building is a >> story that we want to help tell on be involved in David. I feel passion about this. Is a date a problem? So there's some real tech goodness in there. Absolutely. People like to solve hard problems, right? I mean, we got a couple days of them. You've got a big heart problems. It's also for all the people out there who are Dev Ops Cloud people who like to work on solving heart problems. >> We got a lot >> of them. Let's do it. So what's going on? Iron? Give us the update Could plug for the company. Keith Alexander found a great guy great guests having on the Cube. That would give the quick thanks >> so much. So, you know, way have done two rounds of funding about 110,000,000. All in so excited. We have partners like Kleiner Perkins Forge point C five all supporting us. And now it's all about We just got a new co CEO in Bill Welshman. See Scaler and duo. So he grew Z scaler. $1,000,000,000 valuation he came in to do Oh, you know, they always had a great great exit. Also, we got him. We got Sean Foster in from from From Industry also. So Bill and Sean came together. We're now making this business move more rapidly. We're moving to the mid market. We're moving to a cloud platform or aggressively and so exciting times and iron it. We're coming toe big and small companies near you. We've got the capability. We're bringing advanced, persistent defense to bear on his heart problems that were threat analytics. I collected defence. That's the key to our operation. We're excited >> to doing it. I call N S A is a service, but that's not politically correct. But this is the Cube, so >> Well, look, if you're not, if you want to defensive scale, right, you want to do that. You know, ECE knows how to do that key down here at the forefront of that when he was in >> the government. Well, you guys are certainly on the cutting edge, riding that wave of common societal change technology impact for good, for defence, for just betterment, not make making a quick buck. Well, you know, look, it's a good business model by the way to be in that business. >> I mean, It's on our business cards. And John Xander means it. Our business. I'd say the Michigan T knows that he really means that, right? Rather private sector. We're looking to help companies to do the right thing and protect the nation, right? You know, I protect themselves >> better. Well, our missions to turn the lights on. Get those voices out there. Thanks for coming on. Sharing the lights. Keep covers here. Day one of two days of coverage. Eight of us reinforce here in Boston. Stay with us for more Day one after this short break.
SUMMARY :
Brought to you by Amazon Web service is Cube Alumni Bill Jeff for VP of strategy and the partnerships that Iron Net Cyber to see you. You guys, you're building a business. And it's really great to be here with eight of us were really close partner of AWS is we'll to defend a cloud network the way you would nonpregnant game changer Well, so you know, one of the key things about about a non pregnant where you could do you could look at all the flows coming What are some of the challenges that you see in cloud security but the great thing is, you got a whole ecosystem. You know, we all laughed, but you really start out in law, How did you end up here? That And so you know, I went from that and I in They they had to leave you at the end of the day. And I remember looking to see him like this is terrible. What are some of the most important things that you think should be on the table for techies? And one of the big outcomes, I think, has to come out of that conversation. And so the government has to have some role. And I was saying that we had a conversation with Robert Gates a couple years that that sort of is at the core of our economy at the core of the world economy. response to the issue is gonna respond to the bully in this case, your eggs. So So if I If I if I can't Yeah, the response could be Hey, we could do this. And even in the latest series of alleged responses to Iran, the reason we keep saying alleged is the U. Iranian intelligence community for the tanker and the drone strike that they got together. And that's the role. Now, on the back end, though, you talk about what we do to harden ourselves, if that's gonna happen, And it doesn't have to be the government stand in the front lines of the U. I'm a moderate in the middle. And so you know, It's also for all the people out there who found a great guy great guests having on the Cube. That's the key to our operation. to doing it. ECE knows how to do that key down here at the forefront of that when he was in Well, you know, look, it's a good business model by the way to be in that business. We're looking to help companies to do the right thing and protect the nation, Well, our missions to turn the lights on.
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Dheeraj Pandey, Nutanix | Nutanix .NEXT 2017
[Announcer] - Live from Washington D.C., it's theCUBE, covering .NEXT Conference brought to you by Nutanix. >> We're back in D.C., welcome to NextConf, this is day two of our wall-to-wall coverage and this is theCUBE, the leader in live tech coverage. My name is Dave Vellante with Stu Miniman. Dheeraj Pandey is here, he's the chairman and CEO of Nutanix. Long time CUBE alum. Great to see you again. >> Pleasure. >> So you know, I love your style, up on stage yesterday. Very philosophical, always have been humble. You sort of said, "I'm going to stay humble," and it appears that's the case. But yet, there's so much excitement around here, you have a lot to be very proud of. How do you feel? >> You know, there's no finish line in this company building, just like there's no finish line when you have a family, it never ends actually. Nutanix is a family, and we are trying to make it a bigger, happier family with more customers, more partners, more employees. I feel good, but I think this company is good right now, it's not a great company. We probably will have to spend another decade to make it a great company actually, so. >> How do you, as the chairman and CEO, how do you define "great company"? >> Great companies, for one, actually take really good care of their stakeholders. You think about employees and customers and partners and also Wall Street, so I think at the end of the day we have barely begun the journey in some of these things. Customers, sure, we have quite a few of them, but I think we can do so much more for them. At some level, even in the largest accounts, we're barely scratching the surface actually. Same thing with employees, you know, we have almost 3000 employees but still, we could do so much more for them as well in terms of wealth creation, in terms of building careers. Very early days. Same thing with Wall Street as well, very early days actually. >> Dheeraj, you're always opening to listening to feedback, but you mentioned, you've now got a lot of constituencies. I know I've interviewed you and said well you know, there's the 90-day shock clock but, we can't get distracted, we need to focus. How do you, you know, what is the filter, how do you, what do you take in and internalize to translate into the direction of the company? >> You know I talk about two things. There's delight, there's waste. Delight for main street and make sure you're cognizant of the waste with Wall Street, because if you keep growing they won't bother you. What they bother you with is waste. How are you growing, what does efficiency look like at scale? So I just learn "growth at any cost". I think these are all timely reminders for any company, so that it doesn't get too painful when recessions hit you, because there's highs and lows of any company that you have to go through. So I believe that waste is the larger ego of delight, and if you can do a really good job of delighting our customers, our partners, our employees and then figure out how to deal with all of this with waste in mind, I think we'll do a pretty good job. So what matters the most is delight, but not without figuring out what's waste-like. I think you have to keep looking at these "KPIs" and say how are we really doing at scale with respect to distribution, marketing, product development, product engineering. Now we have a pretty large engineering workforce as well. How can the company be delightful for them if you don't have "two-pizza teams", if you don't have APIs and microservices in which they actually talk to each other, still feel like they're the CTO of their company, because they all want to make independent decisions and design trade-offs and things of that nature. I think we talk about this thing which is a really important abstract thing, it's called the paradox of growth. I learned this from some of these folks who have done this book called The Founder's Mentality. Growth creates complexity and complexity kills growth, so just be aware of what you really vied for can kill you as well, and continue to release complexity to organizations in the way you deal with your customers, and I think those are the things that really matter. I look at employees as customers, I look at customers as customers, I look at partners as customers. If you have the customer-centric view, you'll probably continue to simplify things under the cover. >> One of the things that you see in great companies is early on they're able to articulate a vision, see that vision, execute on it obviously and continue to grow their team, I mean that's a big part of your job. You've dramatically, well first of all, the team that you started with was quite large. Cloud expands that enormously. So maybe talk about your vision and how you're seeing that through. >> Well I think from very early on, the mission was invisible infrastructure. And that is an infinite mission because again, no finish line actually. You can make things invisible and then probably say we still aren't invisible enough and you have to make it more invisible. When you have downer to four clicks you have to say how about three and two and one click? And finally get rid of the click because machine learning can come in and automate more things as well. So how more and more things go from humans to machines and how the human-man-machine interface becomes less frictioned is the vision of this company. Now, all of this is not just graphical UI because the systems have to work, they have to be scalable, stable, reliable, available. So the back-end has to be very robust but then without a front-end it's really the same as a man-machine interface. Also the machine-machine interface, because APIs match for a lot as well, you know. If you're only thinking about man-machine, then you've lost a lot of this automation and machine learning capability as well, actually. >> I think back to some of our earliest conversations, you always talked about Nutanix is a software company and the challenge of our day is building distributed systems. The tooling and the way we build things today are very different from when you started the company. If you were starting from a bare sheet today, would you be born in the cloud, you know, how would things like containers and microservices change the way, or, and how are you taking from where you are today, which it started out in virtualization, is that a core, you've got AHV driving a lot of the pieces, versus some of those who are models? >> Yeah, I mean, look, VMware was building an operating system, but they needed a shield of EMC to go sell and distribute that. We had the compute virtualization piece that came a little bit later, but the storage virtualization, the control plane pieces, we needed to shield them, and we shield them in appliance, and that became our form factor the could give us the control of our own destiny, and that's what the appliance did to us. But you always knew you were building software, actually. And many people told us early on, just don't build appliances at all, and we would've been killed, we probably would have to sell this company early on, because it's really hard to build an OS company early on when you don't have a brand and nobody's willing to support you and customers are like, you know, if nobody else is willing to support you, how do you really build an operating system, actually? So I think if there's a method to the madness, we always knew we had to be hardware-agnostic, that's why we never built NVRAMs and FBGAs and things like that. And over time when Dell came forward and said look, you should OEM your product, I think it was a very natural decision for us two and a half, three years ago. I think there's been this controlled release of goodness of this operating system that basically not mean like oh we never thought about it, we always thought about hardware-agnosticism, hypervisor-agnosticism, all those things were there from day one in this company. But you know the question of whether we would start in the cloud today? Honestly, all companies have to start where they are in order to make money, and continue to navigate the shifting sands of time actually. I mean, you sell books, then realize it's not good enough, you go and sell, you know goods with e-commerce, and that's not good enough, you sell computing. We started an office productivity company, go and do a desktop operating system, then you go and do databases and server operating system and then all sorts of things for the family room and so on and then finally do a cloud. I think there's no, you know, change is the only constant you know, if you were to think about it, and companies that actually survive and thrive, they start someplace, and their thing, every three, four years, you just find the adjacencies, and keep navigating, you know, how the market is actually shifting and changing. >> There's a strange aura around your company. Now maybe it's the allure of the product, I don't know, but you have a lot of companies now coming into this ecosystem. We have Chad on next from Dell EMC, you know, arguably one of your larger competitors, okay, but they're here and they're happy to be here. So, it's, I say, maybe it's product, but it's also part cultural. And I'm guessing that your philosophy is it can't be a zero sum game. It's got to be a win-win for the partner, so I wonder if you could add any color to that. >> Yeah, that's a great point by the way, bring up this idea that you can be all things to all people. Somebody asked me in this analyst meetup, how about just go and build a firewall? We can, there's too deep a space in there for us to go build everything, so we need to have open APIs, where others also make money. And by the way, when you have a really flourishing ecosystem, the word of mouth, that they're also making money, the word builds a larger ecosystem, a larger operating system and so on. That's what Apple 2.0 was, because in 1.0 they were all about it's me, it's mine, no one else can do anything, and then they saw Microsoft, and how it was really building this burgeoning ecosystem with APIs, APIs, and more APIs. 90 was Microsoft's decade because of APIs actually, and partners and ecosystems, and Apple learned from them by the way, so when they came out and said we built a device, they said no no no, we've also got to build iTunes, because that's ecosystem, and then they built iCloud and app store and things like that. So I think there are lessons galore in the last 20, 25 years where if you're not a good API-driven company, you're probably not a long-lasting company actually. And the idea of a platform is incomplete without those APIs and the ecosystem itself. >> There's a change in accountant coming which is going to make you, I guess, to restate the software that you've sold through the OEMs will probably have Wall Street look at you a little bit differently. We've talked in the past before about how much you want to sell as Nutanix, how much you want to sell with partners. What's that mix that you see today going forward? How much of your product will you see, hardware, software, services, what's a good mix for you? >> Yeah, I think it's a, it's a good opportunity for the company to really think about revenue 2.0, because revenue 1.0 was what we had sort of planned out four, five years ago and 2.0 is a time when we have different form factors. We have ELAs that we started doing in the last 12 months. We're selling software in CISCO and now software in HP. Obviously Zai will happen in subscription as well. Now we have markable routes to market, you know, obviously the OEMs have actually matured, both OEMs have matured. So the question is of how do we really make it simple one more time? Because obviously there's more routes to market, so as a company we're saying now we can sell more software, and with a new accounting change, which is called ASC 606, software will have to be recognized in the same quarter, we can't defer it arbitrarily. And in some ways it's a good thing, in some ways it's bad because it takes away our goodness of the waterfall, because we could have deferred more revenue, as a company we've deferred a lot, I mean, folks know we have about $465,000,000 of deferred revenue right now, because of how good we were in actually postponing this instant gratification of cutted quarter and so on. So I think some of that will have to be brought into the current quarter but in some sense it's a good thing because we can then take the gross margin of that software and sell more appliances, so I think there's some mixing that'll happen with different margin profiles that'll have to come and kind of work with each other to say can we still grow as a company beyond a billion. >> But these are income statement gymnastics, not that you're playing, but that you're able to- >> Well, there's something about guard rails of the gross margin, because Amazon, what did Amazon say, look, your gross margin, my opportunity, right? So if you just let unbridled software go and sell itself, then our gross margins will be starting to creep up, but what if you kept it within the guard rails of around 60%, and then went and sold more appliances, because the software gave us the luxury to buy growth? I think those are the kind of architectures we are actually looking at right now. >> And the knobs that you might choose to turn, but it will have an impact on the income statement from an operating profit standpoint, I mean, right? If you're going to recognize all that deferred revenue up front you know- >> Just in subscription, we can actually do one-year terms and things like that, but obviously we don't want to completely throw the baby out of the bathwater, because a lot of subscription is a good thing, and Zai will provide subscription. Hopefully as we do this Cisco and HP on software, we can do one-year terms. >> It doesn't seem like these are distractions to you, I mean, Michael Dell always talks about the 90-day shock clock. With you, you sat down with Stu after the IPO, I was struck by your comments of "look, I'm not going to get all wound up about the stock price", you know, you're not going to obsess over it. Now it's easy not to obsess when you're growing at 60, 65% a year, but it doesn't seem like it's been a big distraction for you. >> Yeah, I think it's, just like a growing customer base can be a distraction, can be a strength, you know, because you could say, well, they're asking me not to innovate at all, and have the brute force figure out a way to have velocity and quality, because existing customers want quality, because they don't know what else you can be, like, give me a faster horse, right? And then you know from within the area we innovate that's where velocity matters. Same thing is true for Wall Street as well. Main Street wants both, Wall Street is saying look, as long as you can keep growing and grow wisely, I'm not going to touch you, actually. >> I want to ask you about your customers. We've had some great customers on. Most of the customers I've talked to that are Nutanix are what I'd call, you know, they're in the early part of the adoption, they're people that, they're taking some risks, we heard NASDAQ talk you know, forget about the fear, you've got to go forward. As you grow, how do you stop, you know, the enterprise buyer from trying to shift you, change your model? I loved that you're doing things like, you know, many companies are trying to switch to, you know, consumption models to pay as you grow, but as you try to grow that customer base, how do you pull them ahead or how do they not, you know, hold you back? >> Well I think as long as we have an authentic product, customer service, sales motion relationship they'll like us. And I think obviously there are different kind of sub-functions in the customer itself like procurement versus ID versus the business user and so on, and it's a constant hussle, there's no, again way to say that it's going to be a perfect world one day. If you can keep building great products, have great customer service, and we know that our sales motion is easy because it can, it can be a really good product and have really good customer support, but customers might hate transacting with you. I think that's the last piece that matters, and I think as computing becomes a real consumer market, that's what's happening you know with cloud, you can go and buy a computer like the way you used to buy your toothpaste or mouthwash or shampoo. I think it's becoming even more customer-centric, even more customer service-focused and so on. So I think the changing landscape of computing keeps a lot of vendors honest actually. Now, that doesn't mean that everybody will innovate, enough of them will say look, I'm done, and I think one of the things we've done well in the last five years is that the thesis of the product market fit. Like well, we know this is the product direction, this is the vision of the company, it has actually stuck. You know, people have said "I like what you guys are saying," actually. Over and over and over again, I mean, combos and acquisition, people are like "I love this". HP was one of those really audacious ideas, people said "I love this, now that I see it, I love it, when I didn't see it, I was skeptical". So I think a lot of the thesis of the company around innovation have worked in our favor. I think if we keep having that luck with ourselves, good things will happen. >> So Dheeraj, your positioning of the company has usually been a little bit ahead of the market, you know, for years it was like, ah, what, that HEI thing is a niche, and it's not really much that different, oh, enterprise cloud is nothing more than, you know, kind of vapor you know, what are the misperceptions you see today that you'd want to clarify for the market as to who Nutanix is today and where you're going? >> Well the first one is that we are a hardware company, because we are a hardware company, even though we sell a lot of software within the hardware and obviously we do a lot more software these days. And the fact that HEI's the destination, where HEIs basically was a mere milestone like five years ago or something, you know, we talk about I'd say about five years ago imagine a lot of the competition is talking about SEI today, when people are saying the compute storage form factor is interesting but not that interesting because I need to figure out how to converge clouds now, not just converge devices within my data center, I need to figure out OPEX and CAPEX, how do I meld those things, how do I burst, and things like that, you know. So the story keeps evolving because the consumers, the customers, and the competitors continue to evolve the market as well actually. So I would say that people have to look at us as an OS company, and the more they try us the more they realize why we are an OS company. They look at our networking R&D, they look at our security pieces together, storage, hypervisor, and now Zai, I think, you know, good things will happen. >> I inferred from your keynote yesterday that you're on a mission to change the operating model. Certainly Amazon has changed the operating model as we well know and it's translated into their operating profit, you know, their marginal economics as we've talked about in the past are compelling, software-like for services. As you change that operate- first of all, did I get that right? Are you on that- >> I call it a consumption model. >> Consumption model, great. So where do you see that going for customers? They're obviously taking labor costs out, how far can they take that- how much can you sort of automate in that process for your own company, taking those labor costs out to drive your margin? >> I think again, now going back to this idea of invisible infrastructure, just like it has no finish line, automation has no finish line. We used to automate 50 years ago as well. Automation as a word has existed for 200 years you know, since the industrial revolution actually. So again, there's no finish line in automation, there's no finish line for what machines can do compared to humans and I think they've constantly evolved, I mean, 200 years ago we were primarily agrarian, we would do agriculture and nothing more, and today we are doing a lot more things with our brain and I think we're becoming a more evolved species actually. So I think as machines do more, humans will also figure out a way to continue to do higher level things, so I think the best part about this company is that what we have chosen has no end to it, and the more we think we automate, the more we'll have to automate some more actually. And not just within the realm of compute, virtualization, or storage or networking or security, but also migration, portability, you know, what does it mean to really look at things on and off premise and things like that, so a lot of work is around that. Application automation is a big part of it as well. >> When I hear you say there's no finish line, it reminds me of Jeff Bezos, he says, "there is no day two, we will always be in day one". The two concerns I have, that is, number one, you can't have your employees constantly be charging, you know they run to the point where they're going to burn out and I hear Amazon is a challenging company to work for. Secondly, every customer I talk to, like, boy, they can't keep up with the six week release cycles that are coming at that, you know, remember when it used to be 18 to 24 months, you know, that was nice, we could do upgrade cycles when we want. How do you internally and with customers manage that pace of change and avoid burnout or over-complicating the environment for your customers? >> That's a great point actually, because obviously, if you don't have delighted work, it's hard. For them right now their delight, for Amazon employees, it's stock pricing. That's the only delight they have. But I look at it as a marathon of strengths. You basically have to sprint, take some rest, like after this we'll rest a little, and then say let's go and do another sprint, because NIS is another sprint, you know, and then reading all this stuff is another sprint, so I think if we can keep looking at that, and plus even do a little bit of baton-passing that'll happen, you know, I think as a company, we were all in San Jose and now some of the baton has passed to Seattle, some of the baton has passed to RDP Durham and Bangalore. We build this distributed workforce where different teams are coming in and saying "now I can run with it as well", like Bangalore could not have run with this six, seven, eight years ago, because everything was here. You know, RDP and Seattle were too small for us so I think there's critical mass emerging where the overall morale of the workforce is actually just as good as it was like five, six, seven years ago. Now, people talk about burnout a lot, but I also believe that a lot of this is choice. People who are saying "I know how to blend work and life". It's becoming hybrid, there's no such thing as work separate, life separate, it's melding into each other right now, and it's really becoming like this where people who are working smarter saying "I can figure out what that means in terms of balance". And millenials are again one of those who were born with all these things from day one. So the devices have been with them from day one, actually. They're saying "well, I can't not interact with the machine some time or the other". So I think that a lot of this is evolution for us, I mean, the eight to five way of looking at work, which is "batch processing", is now becoming multitasking and so on, so what happened to operating systems 30, 40 years ago is what's happening to humans as well actually. >> You know, we're out of time, but I wanted to share with our audience, one of the unique things about this conference is that you have advisors. A lot of people hire McKinsey and it all stays, you know, behind closed doors. Condi Rice, Robert Gates, Stephen Hadley, Deepak Malhotra, these are advisors to your company and we've met them all, many have been on theCUBE. You share with your community, your advisors, and you put them in front of your community and it's great content. I've really not seen a company be that transparent with its advisors before. Deliberate? Just sort of happens? >> It's always been like that actually, you know because the more a company learns from them, honestly, the more we've gotten out of them in turns of ROI, if you just think of it from a left wing point of view, but the right wing is that people want to build careers, not just wealth, they want to build careers, they want to actually be with folks that they can look up to you know, when the going gets tough. How do you remember somebody's words? Not just in books, but you know, in flesh and blood, you're like, wow, I talked to Condi Rice, I talked to Bob Gates, I talked to Steve Hadley, these people told me exactly what they went through, and I think there's no substitute to experience actually. To me, people like Mark Templeton and Frank Slootman, they all are great sources of energy and aspiration and ambition as well. >> Outstanding. >> No compression I've heard on experience, right Dave? >> That's right. Dheeraj, I feel calm just hanging out with you here, so thanks very much for coming back on theCUBE, it's always a pleasure to see you, and thanks for having us. Alright, keep it right there everybody, Stu and I will be back with our next guest. We're live from .Next, be right back. (electronic music)
SUMMARY :
brought to you by Nutanix. Great to see you again. So you know, I love your style, up on stage yesterday. when you have a family, Same thing with employees, you know, I know I've interviewed you and said well you know, in the way you deal with your customers, One of the things that you see in great companies is and you have to make it more invisible. and how are you taking from where you are today, which and keep navigating, you know, We have Chad on next from Dell EMC, you know, when you have a really flourishing ecosystem, how much you want to sell with partners. Now we have markable routes to market, you know, but what if you kept it within the guard rails of Just in subscription, we can actually do one-year terms going to get all wound up about the stock price", you know, because they don't know what else you can be, they're taking some risks, we heard NASDAQ talk you know, I think if we keep having that luck with ourselves, and things like that, you know. operating profit, you know, So where do you see that going for customers? and the more we think we automate, that are coming at that, you know, and now some of the baton has passed to Seattle, and you put them in front of your community Not just in books, but you know, Dheeraj, I feel calm just hanging out with you here,
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