Image Title

Search Results for Al Tayyar Travel Group:

Abdul Rahman Mutrib, Al Tayyar Travel Group | AWS Summit Bahrain


 

>> Live from Bahrain, it's theCUBE! Covering AWS Summit Bahrain. Brought to you by Amazon Web Services. >> Okay, welcome back everyone. We are here, live in Bahrain, for the exclusive CUBE coverage of AWS Summit here in the region. Obviously, huge news, Amazon's having a region here, a full region, that's going to create a lot of connections, new opportunities, and hopefully make the life easier for all the developers and whatnot. Great guest here, so we're just talking with Kim on camera, about all the exciting developments on Amazon. We've got Abdul Raman, who's the group EVP of tech, at the ATG, which is the Al Tayyar Travel Group, in Saudi Arabia. >> Yep. >> Thanks for joining me today. >> Thanks a lot for having me. >> So, I'll quickly fast forward, you guys started in 2015, programming in the cloud, your like, we were late. I think that's actually a good time, 'cause Amazon had a lot of mature services ready. Went from zero to billions in revenue. >> Correct. >> Really big success story, that's large scale, all cloud based right? >> Yep, correct. >> Tell your story, what do you guys do, real quick, take a minute to explain your group, what you guys do, and then, what were the architectural things you decided, how did you get the growth? >> So, we are a 40 years old company, we started in 1979, we are the largest travel and tourism company in the Middle East. We went public, through our IPO in 2012. And 2015, our new board, and new management, including myself, we started building our ten-year strategy plan. And we said, we need to diversify our investment, so it mandated that we need to have an online presence. In 2015, we had a choice to build our online presence, which is very late, either on-premise using, building a data center, or we go to the cloud. We had multiple metrics including the cost efficiency, including scalability, security and so on, and all these metrics, when we compared on-premise versus cloud, cloud always win. And we selected Amazon to build our online presence. And beginning of 2015, we had zero presence, zero revenue. Our total revenue from the classic legacy systems, for the retail was almost two billion dollars. But we had zero revenue from the online. We were able, within six weeks, to build the proof of concept, and launch it immediately, and we started heavily investing in various components, from back-end, front-end, DevOps, and so on. And this year, we anticipate, we're going to be generating more than two billion riyal of revenue, that's about 450 >> Online >> Online only. >> Via cloud. >> Exactly, only on Amazon. And for us, that has been the best success story we had for years. >> It's an amazing success story actually. >> We look backward to our decision back then. >> I'll break for you, that's like actually really amazing. This is something that I think people don't really understand, what about the cloud, and certainly Amazon, and the kind of scale that you can get, if you get something right, both on the business model side and architecturally, you can be a unicorn. You're really a unicorn in revenue, that's the word that they hear in the startup world, unicorn, but mostly that's stock value, that's not actually real cash, in how many years? This is pretty phenomenal. This is the entrepreneurial dream, that is now a reality. >> Yep, that's correct. >> This is the story here. >> Exactly, and I'm happy that you mentioned that. We actually, when we started this venture, we said, to the founders, you guys are a startup. We rented out, in 2015, a garage, literally. >> Yeah, get out of the way. >> A house, A very old warehouse, we brought like, five guys, you are the core team, we told them, you are a startup, give us whatever you want to do. And it has been very successful since then. >> It's kind of like the Steve Jobs story, you got Apple, with the Mac II, and then the little group over here, you know, doing the Macintosh. >> Yep, yep, yep. >> That's your group, because you got to get out of their way, it's a mindset, I want to ask you that, that was one of my questions, but we got there a little early, but, this is a cultural shift. Cloud is a different mindset. >> Yep. >> It's not the old way of planning, team-building. >> Yep. >> It really is a different dynamic both execution wise, but team makeup. >> Correct. >> Can you share that piece of it? >> We gave our founders complete freedom, in how they're going to make up their management style. So we have a complete agile team, we have diverse geographical locations, we have people from India, developers in Egypt, in Dubai, in Saudi, and be all work and collaborate, using DevOp tools from Amazon, so we divide the work load, our product teams, weekly launch feature list. They tell us when they would like to launch every two weeks, or three weeks, a new version of the website, or the mobile apps. So, we have a completely agile development methodology, and we give our new venture a truly startup culture. >> And the key for you, if I get this right, is to have executive leadership say, we're doing this? >> Yep. >> Was that in place, did you drive that? >> Absolutely, so when our board said, told us, the new board in 2015, guys we don't have an online, go and get it, me and the CEO said, the best way to do it, is just spin off a completely different unit, completely independent, startup mentality, intro manuals, and told them, guys, sky is limit. We need to be the number one player in the Middle East. >> So, I got to dig deeper, 'cause I love, you know, it's all sexy, and great story when you say, this is how we started, and we finished strong, but as Andy Jassy would say, the CEO of AWS, the learning's in the middle, the ups and downs, as you figure things out, 'cause a lot of things about cloud, is iteration. >> Yep. >> 'Cause you have the ability to move very fast, and you get smart people together, so there's a glorious start and a glorious outcome, but in the middle is the experimentation, that's where the real work gets done. Can you share some of the learnings? Was it a technology selection? Did you really, do you have more queuing, more database, as you start to play with Amazon, this becomes, actually, a business process. >> Our biggest, yeah. >> Playing with the different pieces and which services are right for which process. Can you share something? >> Correct. So our biggest challenge was finding the right skillset, who are people who understand how Amazon, AWS, works. In the Middle East, we don't have that many skillset, or skillful people, so we had to wait, train the people, send them to Amazon workshops, be very patient with the mistakes, we don't mind people refactoring all the old code. Every month we start from scratch. We were very aware that this is, what we are doing, is never been done before in the Middle East. And what we have developed, in terms of, for example, the big data, the big data platform we build today, is one of the largest, we are processing terrabytes of data every week. It's one of the largest in the Middle East. The number of developers we have today, more than 500, working on AWS. I don't think any company in the Middle East, have that number of developers, working on this platform. So we're very proud that we gave our developers the trust and we are aware that you need to fail fast, learn, and quickly adapt. >> And it's a contagious mindset too, when you start seeing success. >> Yep. >> So talk about some of the architectural, talk about the stack that you're using. Obviously, you must be using a variety of the Amazon goodness, EC2, that's pretty obvious, are you guys using the queuing, are you using Kinesis? How you, can you talk about some of the architectural things, if you can? >> Yep, so we have, the front-end that we have today, is completely built on Node.js and AngularJS, so it's very fast, very agile. Our back end is built on Java, most of the code built on Java. We have multiple messaging buses, that asynchronous mode, so whenever there is something that needs to be given to a certain component, we don't have to wait for serial queuing. It's all parallel. At the same time, we have a lot of Auto Scaling components. One of the examples I gave earlier today, is that, we had, the beginning of this summer, we had so many marketing campaigns, and we were surprised by how successful these marketing campaigns. We have noticed, in one marketing campaign, that our demand, from our customer, have reached 300 percent, within 24 hours, and the Auto Scaling that we have in place, have been very successful. We were able to immediately meet that demand. >> Talk about how good the Auto Scaling is. Isn't that a relief? >> Absolutely. >> I mean, explain how it works because, essentially, when the demand comes in, explain how it works. >> Yep, so, just to give an example, if we had this infrastructure on-premise, we would have needed six weeks to procure a new infrastructure, install it, configure it, and we would have lost all this six weeks of revenue. >> And then, by the way, you would have lost the first 24 hour surge, then you'd go over-billed, and then wait around, and then not know if you over-provisioned. >> Absolutely. >> This is, the old way. The new way is, you configure Auto Scaling, based on policy, and then it just spins up. >> Absolutely. >> Resources. >> Absolutely. >> While you're sleeping. >> Exactly, so in a few seconds, the Auto Scaling fires up a lot of instances, and we immediately cope with the demand. >> You know, it's funny you mentioned that. One of the comments we have inside our company is, you know you're successful online, when you're making money while you're sleeping. And, you know, if you have Auto Scaling, and things of that nature, these things are programmatic, this is what elastic is all about, this is what coders, >> Yep. >> Not system administrators do >> True. >> And once they do it, they're highly motivated not to manage it again. >> Correct, absolutely. >> Again, this is back to the culture of DevOps. >> Yep, yep. >> How have you guys innovated on that piece, can you give some other examples? >> Yes, so today we have, our big data has feeds from all the buys from the big social networks, Twitter and Facebook, and also from Google, and we have all this analytical data, into our big data, and we analyze all our customer behavior, what they're looking for, what kind of destinations, holidays, business travel, and we try to adapt every two, three weeks, our product and services to meet our customer demand. Next year, we're going to be launching our machine learning, and AI infrastructure. This way, we'll be able to do real time, predictive analysis, and we will be able to serve each customer, unique, fully personalized, customized, web page and experience. We will be able to exceed our customer expectations, and we'll be able to give our customer exactly what they're looking for. >> Abdul, I got to ask you a personal question. >> Sure. >> What are you most proud of, of this success story? What are some of the things, that you look back and say, wow, we really knocked it out of the park, we did great on this, and then an example where you had a good learning experience. Maybe a trip and a fall, that was a learning opportunity. What are you most proud of? And areas that you learned the most about from, tripping and falling, and failure. >> Yep, so I think the most thing I'm proud of, is we have gathered great minds, and we have created great culture. I think great companies have great people behind them, and this, I've learned from reading the stories of Apple or Microsoft, or Google and so on. So, I think we've been very successful in this area, in the Middle East, where the resources are very scarce, and the ability to attract very smart people is very difficult, to bring them in the Middle East. And I think, we've been very successful in that regard, we've been able to gather a lot of smart people, and create great culture. >> You know, Marc Andreessen wrote that article, book about, or maybe it was a tweet, I can't even remember, the 10x engineer. >> Yep. >> And that concept is one engineer, that does cloud and DevOps right is worth ten engineers in the old world. And so, if you can collect, a selection of these 10x multipliers, that can do architecture. >> Correct. >> Now I personally believe that the full-stack developer, might be obsoleted with the cloud, or reduce the requirement for full-stack developer, but you'll still need full-stack developers for cloud, in general, but you don't need to stockpile full-stack developers. >> True, true, I agree. >> If you have good full-stack developers, you then can hire application developers >> True. >> Because the full-stack takes care of all the scale. >> Exactly, you can always repurpose those guys, and up-skill them to do something different. Instead of being a full-stack, you really want to focus on solution developer. >> Google's proven this with their SRE, if you've seen, they have operators, and developers. And this, as you scale, you're operating infrastructure, or you're writing code for applications. >> Correct. >> Alright, so what's the learnings that have been magnified for you? In the middle of the journey here, there's always the, you know, situation were, you know, you have to take care of personnel issue, or technology selection tweak or change, iteration, I won't say pivot, 'cause people don't pivot, when they're succeeding, it's just navigating through the journey. What was something that you've experienced that was magnified in the learnings, that have helped you get better? >> Yep, I believe that the multi-culture and the multi-nationalities and multi-discipline and people coming from different backgrounds. We have people from Asia, from Europe, from the U.S., in our company, and this helped having different backgrounds, different experiences, and this has helped us to build a nice, multi-dimensional solutions. And people have been able to share this experience, in a very nice way. >> That's great, Abdul, thanks so much for sharing, taking the time. >> Thank you. >> Here on theCUBE, and sharing your insight, and amazing success story, congratulations to you and your team, really love to hear these amazing success stories, essentially building from zero start, online, to billions in revenue, that's an amazing success story. >> Thank you very much for having me. >> And it certainly is great. Exclusive coverage here, we are in Bahrain, this exclusive CUBE coverage, I'm John Furrier. You can reach me on Twitter @furrier, or just search my name, reach out to me, let me know what you think. Stay with us for more coverage, after this break. (techno music fades out)

Published Date : Sep 30 2018

SUMMARY :

Brought to you by Amazon Web Services. Summit here in the region. in 2015, programming in the so it mandated that we need the best success story We look backward to and the kind of scale that you mentioned that. A very old warehouse, we It's kind of like the Steve Jobs story, it's a mindset, I want to ask you that, It's not the old way of It really is a different and we give our new venture player in the Middle East. and we finished strong, and you get smart people together, Can you share something? is one of the largest, we when you start seeing success. the stack that you're using. At the same time, we have a the Auto Scaling is. when the demand comes in, and we would have lost all and then not know if you over-provisioned. This is, the old way. and we immediately One of the comments we not to manage it again. to the culture of DevOps. and we have all this analytical you a personal question. And areas that you learned and the ability to the 10x engineer. And so, if you can collect, that the full-stack developer, Because the full-stack Exactly, you can always And this, as you scale, you're In the middle of the journey from Europe, from the U.S., sharing, taking the time. you and your team, let me know what you think.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
Marc AndreessenPERSON

0.99+

2012DATE

0.99+

AmazonORGANIZATION

0.99+

2015DATE

0.99+

AsiaLOCATION

0.99+

EgyptLOCATION

0.99+

EuropeLOCATION

0.99+

AppleORGANIZATION

0.99+

Andy JassyPERSON

0.99+

BahrainLOCATION

0.99+

Amazon Web ServicesORGANIZATION

0.99+

MicrosoftORGANIZATION

0.99+

IndiaLOCATION

0.99+

Abdul RamanPERSON

0.99+

KimPERSON

0.99+

AWSORGANIZATION

0.99+

DubaiLOCATION

0.99+

GoogleORGANIZATION

0.99+

AbdulPERSON

0.99+

Next yearDATE

0.99+

John FurrierPERSON

0.99+

1979DATE

0.99+

300 percentQUANTITY

0.99+

U.S.LOCATION

0.99+

Abdul Rahman MutribPERSON

0.99+

five guysQUANTITY

0.99+

six weeksQUANTITY

0.99+

SaudiLOCATION

0.99+

Al Tayyar Travel GroupORGANIZATION

0.99+

ten-yearQUANTITY

0.99+

Saudi ArabiaLOCATION

0.99+

three weeksQUANTITY

0.99+

Node.jsTITLE

0.99+

Mac IICOMMERCIAL_ITEM

0.99+

JavaTITLE

0.99+

zeroQUANTITY

0.99+

ten engineersQUANTITY

0.99+

Middle EastLOCATION

0.99+

AngularJSTITLE

0.99+

more than 500QUANTITY

0.99+

Steve JobsPERSON

0.99+

three weeksQUANTITY

0.99+

this yearDATE

0.99+

more than two billionQUANTITY

0.99+

OneQUANTITY

0.98+

40 years oldQUANTITY

0.98+

todayDATE

0.98+

one engineerQUANTITY

0.98+

FacebookORGANIZATION

0.97+

zero revenueQUANTITY

0.97+

each customerQUANTITY

0.97+

almost two billion dollarsQUANTITY

0.96+

TwitterORGANIZATION

0.96+

billionsQUANTITY

0.96+

24 hoursQUANTITY

0.96+

bothQUANTITY

0.96+

about 450QUANTITY

0.96+

six weeksQUANTITY

0.94+

oneQUANTITY

0.94+

AWS SummitEVENT

0.94+

10xQUANTITY

0.94+

AWS SummitEVENT

0.94+

Zubin Chagpar, AWS | AWSPS Summit Bahrain 2019


 

>> from Bahrain. It's the Q covering AWS Public sector Bahrain brought to you by Amazon Web service is >> Welcome back to the cubes coverage here in by rain in the Middle East for AWS Summit wrapping up event here with the cloud computing shift that's happening. Amazon regions live lot of innovation in the area Middle East and Africa. We're here with the head executive of A W s who manages the territory. Suban Shag, part head of Middle East Africa for public sector. Thanks for coming on. Appreciate it. >> Absolutely. John, Thank you. Thank you for having me here. And thanks for being here with your team, learning about this story from the Middle East and, of course, all the way to North Africa and Africa as well to >> Well, it's been a lot of work that you're on your team have done it been successful, were super interested because there's a big story developing here. The Amazon region, which was announced two years ago, is available on Day one. Pun intended a lot of couples shipping their products on the cloud, but it's also a cultural revolution happening for a whole another generation that could change the landscape of the Middle East. Culture, technology, innovation, banking, entrepreneurship. This is a grass roots groundswell of change, empowerment, self esteem, money making, banking. I mean, all this that's going on >> absolute in the middle of it. Well, hey, we're proud to be part of it, and we're proud to be partners with many different organizations here as well. I think it's actually coming from all different directions, not just the ground swell, but even the leadership, the leadership of the countries that can Bahrain, but also the other countries in the Middle East and across the region. What we're seeing is that these countries air creating these vision plants, and these vision plans air about diversifying the economy, creating opportunity for youth, creating opportunity for folks that are diversifying from the economy. So then they're actually being displaced, and where do you turn to sew? These countries are turning to technology and in ah, Bahrain, in particular, they've set up programs where they helped to develop youth. They helped develop citizens, they could get free training on technology, all that to do, sees it and take it. And we've seen that uptake as well to have seen a lot of Bahrainis just taking courses, getting trained and then building. And that's what you witnessed today at our summit. >> You know, innovation takes on many forms you've seen in every way from the mobile wave. You saw, um, countries that didn't have good infrastructure, stand up mobile, fisher and Beam or connected than some of the incumbent countries that had connectivity last mile into >> an elite leap is >> the lead frog, right? So So this is happening here. But the trend we're seeing is that the old business school adage of focus on your core competency and then it's okay to outsource that that's not a core competency is a trend we're seeing with Cloud where you guys are providing the infrastructure for countries, not just businesses. Yeah, to focus on their core competency, and it's making things go faster. So speed is the table stakes, so it's slow. It's probably the old way. What are some of the conversations around this? Because this seems to be the hottest topic from things I've seen in the United States with CIA and Jed I that Therese has been involved in two education with educate and now here with the government modernizing with cloud first. Yeah, that's trickling throughout the entire country. >> Yeah, well, I mean, it's it's need, I'm part of that is needs. So in some of the countries in the region barring included, they wanted to spend controls. They want to reduce their costs. You want to get away from legacy, They want to get away from licenses they're not using or hardware that's sitting on shelves. So then they come and look at what we're doing in the same Well, wait a second. You're investing in the region. You're making infrastructure available. I can build on top of that, I can leverage open source I can create I could make citizen service is it's almost a no brainer for them to one of the biggest problems they have is that the train people and then those folks go in. They do start ups where they're going to start work for other businesses. Well, which is fantastic. It's actually creating that Gertrude a cycle that we want to be a part of his well too. So already starting to see that happening in the past couple of years. Have you been here? And of course, now we have the region lunch, which is only accelerating the journey. >> Talk about the business because you guys are active. Your presents early with a region which we think is a revitalisation, creates economic value. That's something we've been reporting on. But there's more than that. It's not just by rain. It's the whole region that you cover. What's the business landscape like? What if some of the deals you're doing? What's the startups look like when you talk about some of the the landscape dynamics? >> Absolutely. So first, let's start up Eco system is very, um, I was gonna say robust, but it's it's some to use the word that use. It's a groundswell Right now. We're seeing a lot of interest, Lot of activity. Ah, lot of folks getting into in experimenting very quickly. But it's not easy as we know. Doing a start. It's not easy, so that robust war will come with time. Ah, we're seeing that more funding is going into the space now. It's still very anemic. So in the Middle East, there's not enough funds going in there, especially for the early stage. We're seeing interest coming from outside for the later stages. We're talking about the creams, and we're talking about the cabbages and some of those companies, but at the earliest, ones >> that are clearly validated, growing like >> exactly the ones who have already earned market share with ones that air. Starting right now, they're finding their way. So we didn't do you need more funding for experimentation? Enter AWS and we provide is programs like Activate, which is an early stage start, a program. We work very closely with the V C's and the accelerators, so they're leveraging that now, too. So we're starting to see that growth, whether it's in Dubai or Abu Dhabi or Riyadh or Cairo or here. It's just starting to grow, which is great. And we're seeing that interest and some of that, um, should I go into this field? Would what When my mom's safe, I'm an entrepreneur versus a doctor that started swaying Now to where people say entrepreneurship is actually pretty >> cool, it's a legitimate field. >> It's a legitimate feeling that, believe it or not, which is excited, and people are going into it as well. On the enterprise side, s Emi's all the way to large enterprises. We're seeing that folks are saying, Hey, I can actually maybe even get new markets. So if you look at Al Tayyar Group, which are telltale Travel Group, which is out of Saudi Arabia, they're using that to learn more about their custom. Customers come up with new solutions and new packages that they can offer, all using a I and ML, which is incredible or fly Dubai FlyDubai in, In. In Dubai, you probably guessed that Ah, they need to stand up very quickly and online booking system. They did it in four months. It's leveraging cloud. So they're getting that they're getting that idea that you can kick it off real quick, get it running, and then launch it as well, too, and then the government. So we're seeing governments across the region saying, Hey, we've got a controller cost first of all, and we've got to make a better citizen service is we want to make sure that we improve the lives of citizens. So been able to launch new service is in a short amount of time. Today we heard about the I G A. Working on a building permit system that allows people to build quicker because they're able to get a permit in days instead of months. This is an example scene where speed matters to the point where we now have the government challenging business in terms of moving quicker, which is unheard of anywhere else in the world, which is super exciting, >> not certainly in the United States, that's for sure. I would like just to point out that from my standpoint, I heard this many V C. C are seeing them in the hallways mix of veces entrepreneurs business, globalize V's and New Eyes bees. The Amazon partner networks here. Yeah, it is partner Network. So it's all the things are in place now. Yes, What's missing? What do you see? It's to do items. Where do you think that you can raise the bar for AWS? What's what do you sees as to do items for you? What's your plan? >> Well, to your point, I mean, all the ingredients are here. So in terms of what's missing, I don't think there's anything missing spoke putting the ingredients together and build baking that cake. That's what we gotta work on right now, too. So that's why we're doing a lot of activity in the schools across the region, getting our program Educate and Academy, which of two different programs, ones broad. One is very directed to the schools. That is what we're helping to make sure that we get the next generation of learners. We're working on items, a cloud degrees. So in four years you can actually a degree leveraging all the technologies that are enabled by cloud. That's happened at the University of Bahrain, and we hope to get that in other schools. But also just getting training out there, just getting quick training. So you learn a little mint modules and you go and build something that's another area. Need spend more time and again encouraging experimentation. Try some new things, get it out there, see what the market says. So in terms of what we could do more of it. AWS is continue to push that message. Continue developing the people out here so that they're building. >> I gotta ask you, you know, you've been in Silicon Valley. You know that game for the folks living in silicon value in the U. S. What should they know about what's going on in your territory out here that they may not know? Or maybe this was fleeting thought or something that's not being reported. What's what. What's should did people know about what's going on in this region? >> Absolutely. I think sometimes for for many markets that are outside of Silicon Valley outside of the U. S. It's about copycats, start ups, which is fine. You can actually do quite well with that. Ah, usually the returns on that when you go to an exit event is less than what you might see it in the valley. Ah, but again, there's a great triage opportunity. So you want to bring the funds here? But I do see now a change where folks are building original technologies as well, too. And I think we're going to see more of the multiples, tens or 20 time multiples out here in the region, which would be wonderful. Ah, we saw a company today. You know, phonic, which is from Saudi Arabia that is building telecommunications, and, uh, contact invoice type of service is that's gonna be huge if they get this right. And I think they will, because they got a really scrappy and hungry team. That's one of those companies that actually could start getting people to notice the Middle East is a place for original innovation. >> Awesome. Um, anything else on your to do list for next year? What's Ah, Give a quick plug for your crew. You guys hiring? I see the region here. You gotta fill staff here. Actually got curriculum in the schools here. What are you looking >> for? You coming all the big What's not here to do? Yeah. You know, into this is continue to develop my team. We got a wonderful team here. Ah, lot of people that are local to the, uh, to the region. Ah, that We want to make sure that they're growing and contributing. A swell too. Our team missions to do good into. Well, at the same time, I think they go hand in hand. So we want to do more around programs that help to develop communities. You know, there are refugee crisis is around the region. We want to make sure we can help out over there. Ah, women in tech is a big area of focus for us. How can we get more women into technology and leading and technology as well? To have got my team having a mandate to get more solution architects that our women as well to we don't have one yet. We have a lot of great women on our team, but we need more technical women, too. That's another key focus area for us. Um, and just continue building continued to help the communities build solutions on the cloud. >> Zubin Chang, part here, head of the territory here in the Middle East and Africa. That's the cubes coverage of eight of US Summit and buyer in the Middle East. Signing off our second year. We'll be back with more next year and you'll see it around in the territory. Thanks for Thanks for watching.

Published Date : Sep 15 2019

SUMMARY :

from Bahrain. It's the Q covering AWS Amazon regions live lot of innovation in the area Middle East and Africa. And thanks for being here with your team, the landscape of the Middle East. creating opportunity for folks that are diversifying from the economy. than some of the incumbent countries that had connectivity last mile into But the trend we're seeing is that the old So in some of the countries in the region It's the whole region that you cover. So in the Middle East, there's not enough funds going in there, especially for the early stage. exactly the ones who have already earned market share with ones that air. So they're getting that they're getting that idea that you can kick it off real quick, So it's all the things are in place now. That's happened at the University of Bahrain, and we hope to get that in other schools. You know that game for the folks living in silicon value in the U. here in the region, which would be wonderful. I see the region here. You coming all the big What's not here to do? That's the cubes coverage of eight of US Summit and buyer in the Middle East.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
DubaiLOCATION

0.99+

Suban ShagPERSON

0.99+

RiyadhLOCATION

0.99+

CairoLOCATION

0.99+

AWSORGANIZATION

0.99+

Zubin ChangPERSON

0.99+

Zubin ChagparPERSON

0.99+

Middle EastLOCATION

0.99+

CIAORGANIZATION

0.99+

JohnPERSON

0.99+

AmazonORGANIZATION

0.99+

Abu DhabiLOCATION

0.99+

North AfricaLOCATION

0.99+

Al Tayyar GroupORGANIZATION

0.99+

next yearDATE

0.99+

Silicon ValleyLOCATION

0.99+

United StatesLOCATION

0.99+

Saudi ArabiaLOCATION

0.99+

GertrudePERSON

0.99+

AfricaLOCATION

0.99+

JedPERSON

0.99+

TodayDATE

0.99+

BahrainLOCATION

0.99+

todayDATE

0.99+

oneQUANTITY

0.99+

tensQUANTITY

0.98+

University of BahrainORGANIZATION

0.98+

20QUANTITY

0.98+

four yearsQUANTITY

0.98+

U. S.LOCATION

0.98+

OneQUANTITY

0.98+

two years agoDATE

0.97+

U. S.LOCATION

0.97+

firstQUANTITY

0.97+

A WORGANIZATION

0.97+

BahrainisPERSON

0.97+

two different programsQUANTITY

0.96+

AWS SummitEVENT

0.96+

four monthsQUANTITY

0.94+

Middle East AfricaLOCATION

0.93+

two educationQUANTITY

0.93+

TheresePERSON

0.93+

second yearQUANTITY

0.92+

EmiPERSON

0.91+

eightQUANTITY

0.9+

telltale Travel GroupORGANIZATION

0.89+

onesQUANTITY

0.87+

past couple of yearsDATE

0.86+

mobileEVENT

0.86+

US SummitEVENT

0.85+

Amazon WebORGANIZATION

0.82+

couplesQUANTITY

0.8+

AWSPS SummitEVENT

0.8+

Day oneQUANTITY

0.78+

AmazonLOCATION

0.65+

secondQUANTITY

0.5+

CORGANIZATION

0.49+

waveEVENT

0.49+

2019EVENT

0.48+

FlyDubaiCOMMERCIAL_ITEM

0.44+

Part 1: Andre Pienaar, C5 Capital | Exclusive CUBE Conversation, December 2018


 

[Music] when welcome to the special exclusive cube conversation here in Palo Alto in our studios I'm John for your host of the cube we have a very special guest speaking for the first time around some alleged alleged accusations and also innuendo around the Amazon Web Services Jedi contract and his firm c5 capital our guest as Andre Pienaar who's the founder of c5 capital Andre is here for the first time to talk about some of the hard conversations and questions surrounding his role his firm and the story from the BBC Andre thanks for a rat for meeting with me John great to have me thank you so you're at the center of a controversy and just for the folks who know the cube know we interviewed a lot of people I've interviewed you at Amazon web sources summit Teresa Carl's event and last year I met you and bought a rein the work you're doing there so I've met you a few times so I don't know your background but I want to drill into it because I was surprised to see the BBC story come out last week that was basically accusing you of many things including are you a spy are you infiltrating the US government through the Jedi contract through Amazon and knowing c-5 capital I saw no correlation when reading your article I was kind of disturbed but then I saw I said a follow-on stories it just didn't hang together so I wanted to press you on some questions and thanks for coming in and addressing them appreciate it John thanks for having me so first thing I want to ask you is you know it has you at the center this firm c5 capital that you the founder of at the center of what looks like to be the fight for the big ten billion dollar DoD contract which has been put out to multiple vendors so it's not a single source deal we've covered extensively on silicon angle calm and the cube and the government the government Accounting Office has ruled that there are six main benefits of going with a sole provider cloud this seems to be the war so Oracle IBM and others have been been involved we've been covering that so it kind of smells like something's going along with the story and I just didn't believe some of the things I read and I want to especially about you and see five capitals so I want to dig into what the first thing is it's c5 capital involved in the Jedi contract with AWS Sean not at all we have absolutely no involvement in the Jedi contract in any way we're not a bidder and we haven't done any lobbying as has been alleged by some of the people who've been making this allegation c5 has got no involvement in the general contract we're a venture capital firm with a British venture capital firm we have the privilege of investing here in the US as a foreign investor and our focus really is on the growth and the success of the startups that we are invested in so you have no business interest at all in the deal Department of Defense Jedi contract none whatsoever okay so to take a minute to explain c5 firm I read some of the stories there and some of the things were intricate structures of c5 cap made it sound like there was like a cloak-and-dagger situation I want to ask you some hard questions around that because there's a link to a Russian situation but before we get to there I want to ask you explain what is c5 capital your mission what are the things that you're doing c5 is a is a British venture capital firm and we are focused on investing into fast-growing technology companies in three areas cloud computing cyber security and artificial intelligence we have two parts our business c5 capital which invests into late stage companies so these are companies that typically already have revenue visibility and profitability but still very fast-growing and then we also have a very early stage startup platform that look at seed state investment and this we do through two accelerators to social impact accelerators one in Washington and one in Bahrain and it's just size of money involved just sort of order magnitude how many funds do you have how is it structure again just share some insight on that is it is there one firm is there multiple firms how is it knows it work well today the venture capital business has to be very transparent it's required by compliance we are a regulated regulated firm we are regulated in multiple markets we regulated here in the US the sec as a foreign investor in london by the financial conduct authority and in Luxembourg where Afonso based by the regulatory authorities there so in the venture capital industry today you can't afford to be an opaque business you have to be transparent at all levels and money in the Western world have become almost completely transparent so there's a very comprehensive and thorough due diligence when you onboard capital called know your client and the requirements standard requirement now is that whenever you're onboard capital from investor you're gonna take it right up to the level of the ultimate beneficial ownership so who actually owns this money and then every time you invest and you move your money around it gets diligence together different regulators and in terms of disclosure and the same applies often now with clients when our portfolio companies have important or significant clients they also want to know who's behind the products and the services they receive so often our boards our board directors and a shell team also get diligence by by important clients so explain this piece about the due diligence and the cross country vetting that goes on is I think it's important I want to get it out because how long has been operating how many deals have you done you mentioned foreign investor in the United States you're doing deals in the United States I know I've met one of your portfolio companies at an event iron iron on it iron net general Keith Alexander former head of the NSA you know get to just work with him without being vetted I guess so so how long a c5 capital been in business and where have you made your investments you mentioned cross jurisdiction across countries whatever it's called I don't know that so we've been and we've been in existence for about six years now our main focus is investing in Europe so we help European companies grow globally Europe historically has been underserved by venture capital we on an annual basis we invest about twenty seven billion dollars gets invested in venture capital in Europe as opposed to several multiples of that in the US so we have a very important part to play in Europe to how European enterprise software companies grow globally other important markets for us of course are Israel which is a major center of technology innovation and and the Middle East and then the u.s. the u.s. is still the world leader and venture capital both in terms of size but also in terms of the size of the market and of course the face and the excitement of the innovation here I want to get into me early career because again timing is key we're seeing this with you know whether it's a Supreme Court justice or anyone in their career their past comes back to haunt them it appears that has for you before we get there I want to ask you about you know when you look at the kind of scope of fraud and corruption that I've seen in just on the surface of government thing the government bit Beltway bandits in America is you got a nonprofit that feeds a for-profit and then what you know someone else runs a shell corporation so there's this intricate structures and that word was used which it kind of implies shell corporations a variety of backroom kind of smokey deals going on you mentioned transparency I do you have anything to hide John in in in our business we've got absolutely nothing to hide we have to be transparent we have to be open if you look at our social media profile you'll see we are communicating with the market almost on a daily basis every time we make an investment we press release that our website is very clear about who's involved enough who our partners are and the same applies to my own personal website and so in terms of the money movement around in terms of deploying investments we've seen Silicon Valley VCS move to China get their butts handed to them and then kind of adjust their scenes China money move around when you move money around you mentioned disclosure what do you mean there's filings to explain that piece it's just a little bit so every time we make an investment into a into a new portfolio company and we move the money to that market to make the investment we have to disclose who all the investors are who are involved in that investment so we have to disclose the ultimate beneficial ownership of all our limited partners to the law firms that are involved in the transactions and those law firms in turn have applications in terms of they own anti-money laundering laws in the local markets and this happens every time you move money around so I I think that the level of transparency in venture capital is just continue to rise exponentially and it's virtually impossible to conceal the identity of an investor this interesting this BBC article has a theme of national security risk kind of gloom and doom nuclear codes as mentioned it's like you want to scare someone you throw nuclear codes at it you want to get people's attention you play the Russian card I saw an article on the web that that said you know anything these days the me2 movement for governments just play the Russian card and you know instantly can discredit someone's kind of a desperation act so you got confident of interest in the government national security risk seems to be kind of a theme but before we get into the BBC news I noticed that there was a lot of conflated pieces kind of pulling together you know on one hand you know you're c5 you've done some things with your hat your past and then they just make basically associate that with running amazon's jedi project yes which i know is not to be true and you clarified that joan ends a problem joan so as a venture capital firm focused on investing in the space we have to work with all the Tier one cloud providers we are great believers in commercial cloud public cloud we believe that this is absolutely transformative not only for innovation but also for the way in which we do venture capital investment so we work with Amazon Web Services we work with Microsoft who work with Google and we believe that firstly that cloud has been made in America the first 15 companies in the world are all in cloud companies are all American and we believe that cloud like the internet and GPS are two great boons which the US economy the u.s. innovation economy have provided to the rest of the world cloud computing is reducing the cost of computing power with 50 percent every three years opening up innovation and opportunities for Entrepreneurship for health and well-being for the growth of economies on an unprecedented scale cloud computing is as important to the global economy today as the dollar ease as the world's reserve currency so we are great believers in cloud we great believers in American cloud computing companies as far as Amazon is concerned our relationship with Amazon Amazon is very Amazon Web Services is very clear and it's very defined we participate in a public Marcus program called AWS activate through which AWS supports hundreds of accelerators around the world with know-how with mentoring with teaching and with cloud credits to help entrepreneurs and startups grow their businesses and we have a very exciting focus for our two accelerators which is on in Washington we focus on peace technology we focus on taking entrepreneurs from conflict countries like Sudan Nigeria Pakistan to come to Washington to work on campus in the US government building the u.s. Institute for peace to scale these startups to learn all about cloud computing to learn how they can grow their businesses with cloud computing and to go back to their own countries to build peace and stability and prosperity their heaven so we're very proud of this mission in the Middle East and Bahrain our focus is on on female founders and female entrepreneurs we've got a program called nebula through which we empower female founders and female entrepreneurs interesting in the Middle East the statistics are the reverse from what we have in the West the majority of IT graduates in the Middle East are fimo and so there's a tremendous talent pool of of young dynamic female entrepreneurs coming out of not only the Gulf but the whole of the MENA region how about a relation with Amazon websites outside of their normal incubators they have incubators all over the place in the Amazon put out as Amazon Web Services put out a statement that said hey you know we have a lot of relationships with incubators this is normal course of business I know here in Silicon Valley at the startup loft this is this is their market filled market playbook so you fit into that is that correct as I'm I get that that's that's absolutely correct what we what is unusual about a table insists that this is a huge company that's focused on tiny startups a table started with startups it double uses first clients with startups and so here you have a huge business that has a deep understanding of startups and focus on startups and that's enormous the attractor for us and terrific for our accelerators department with them have you at c5 Capitol or individually have any formal or conversation with Amazon employees where you've had outside of giving feedback on products where you've tried to make change on their technology make change with their product management teams engineering you ever had at c5 capital whore have you personally been involved in influencing Amazon's product roadmap outside they're just giving normal feedback in the course of business that's way above my pay grade John firstly we don't have that kind of technical expertise in C 5 C 5 steam consists of a combination of entrepreneurs like myself people understand money really well and leaders we don't have that level of technical expertise and secondly that's what one our relationship with AWS is all about our relationship is entirely limited to the two startups and making sure that the two accelerators in making sure that the startups who pass through those accelerators succeed and make social impact and as a partner network component Amazon it's all put out there yes so in in a Barren accelerator we've we formed part of the Amazon partner network and the reason why we we did that was because we wanted to give some of the young people who come through the accelerator and know mastering cloud skills an opportunity to work on some real projects and real live projects so some of our young golf entrepreneurs female entrepreneurs have been working on building websites on Amazon Cloud and c5 capital has a relationship with former government officials you funded startups and cybersecurity that's kind of normal can you explain that positioning of it of how former government if it's whether it's US and abroad are involved in entrepreneurial activities and why that is may or may not be a problem certainly is a lot of kind of I would say smoke around this conversation around coffin of interest and you can you explain intelligence what that was it so I think the model for venture capital has been evolving and increasingly you get more and more differentiated models one of the key areas in which the venture capital model is changed is the fact that operating partners have become much more important to the success of venture capital firms so operating partners are people who bring real world experience to the investment experience of the investment team and in c-five we have the privilege of having a terrific group of operating partners people with both government and commercial backgrounds and they work very actively enough firm at all levels from our decision-making to the training and the mentoring of our team to helping us understand the way in which the world is exchanging to risk management to helping uh portfolio companies grow and Silicon Valley true with that to injuries in Horowitz two founders mr. friendly they bring in operating people that have entrepreneurial skills this is the new model understand order which has been a great source of inspiration to us for our model and and we built really believe this is a new model and it's really critical for the success of venture capitals to be going forward and the global impact is pretty significant one of things you mentioned I want to get your take on is as you operate a global transaction a lots happened a lot has to happen I mean we look at the ICO market on the cryptocurrency side its kind of you know plummeting obsoletes it's over now the mood security children's regulatory and transparency becomes critical you feel fully confident that you haven't you know from a regulatory standpoint c5 capital everything's out there absolutely risk management and regulated compliance and legal as the workstream have become absolutely critical for the success of venture capital firms and one of the reasons why this becomes so important John is because the venture capital world over the last few years have changed dramatically historically all the people involved in venture capital had very familiar names and came from very familiar places over the last few years with a diversification of global economic growth we've seen it's very significant amounts of money being invest invested in startups in China some people more money will invest in startups this year in China than in the US and we've seen countries like Saudi Arabia becoming a major source of venture capital funding some people say that as much as 70% of funding rounds this year in some way or another originated from the Gulf and we've seen places like Russia beginning to take an interest in technology innovation so the venture capital world is changing and for that reason compliance and regulation have become much more important but if Russians put 200 million dollars in face book and write out the check companies bright before that when the after 2008 we saw the rise of social networking I think global money certainly has something that I think a lot of people start getting used to and I want on trill down into that a little bit we talked about this BBC story that that hit and the the follow-on stories which actually didn't get picked up was mostly doing more regurgitation of the same story but one of the things that that they focus in on and the story was you and the trend now is your past is your enemy these days you know they try to drum up stuff in the past you've had a long career some of the stuff that they've been bringing in to paint you and the light that they did was from your past so I wanted to explore that with you I know you this is the first time you've talked about this and I appreciate you taking the time talk about your early career your background where you went to school because the way I'm reading this it sounds like you're a shady character I like like I interviewed on the queue but I didn't see that but you know I'm going to pressure here for that if you don't mind I'd like to to dig into that John thank you for that so I've had the I've had the privilege of a really amazingly interesting life and at the heart of at the heart of that great adventures been people and the privilege to work with really great people and good people I was born in South Africa I grew up in Africa went to school there qualified as a lawyer and then came to study in Britain when I studied international politics when I finished my studies international politics I got head hunted by a US consulting firm called crow which was a start of a 20 years career as an investigator first in crawl where I was a managing director in the London and then in building my own consulting firm which was called g3 and all of this led me to cybersecurity because as an investigator looking into organized crime looking into corruption looking into asset racing increasingly as the years went on everything became digital and I became very interested in finding evidence on electronic devices but starting my career and CRO was tremendous because Jules Kroll was a incredible mentor he could walk through an office and call everybody by their first name any Kroll office anywhere in the world and he always took a kindly interest in the people who work for him so it was a great school to go to and and I worked on some terrific cases including some very interesting Russian cases and Russian organized crime cases just this bag of Kroll was I've had a core competency in doing investigative work and also due diligence was that kind of focus yes although Kroll was the first company in the world to really have a strong digital practice led by Alan Brugler of New York Alan established the first computer forensics practice which was all focused about finding evidence on devices and everything I know about cyber security today started with me going to school with Alan Brolin crawl and they also focused on corruption uncovering this is from Wikipedia Kroll clients help Kroll helps clients improve operations by uncovering kickbacks fraud another form of corruptions other specialty areas is forensic accounting background screening drug testing electronic investigation data recovery SATA result Omar's McLennan in 2004 for 1.9 billion mark divested Kroll to another company I'll take credit risk management to diligence investigator in Falls Church Virginia over 150 countries call Kroll was the first CRO was the first household brand name in this field of of investigations and today's still is probably one of the strongest brand names and so it was a great firm to work in and was a great privilege to be part of it yeah high-end high-profile deals were there how many employees were in Kroll cuz I'd imagine that the alumni that that came out of Kroll probably have found places in other jobs similar to yes do an investigative work like you know they out them all over the world many many alumni from Kroll and many of them doing really well and doing great work ok great so now the next question want to ask you is when you in Kroll the South Africa connection came up so I got to ask you it says business side that you're a former South African spy are you a former South African spy no John I've never worked for any government agency and in developing my career my my whole focus has been on investigations out of the Kroll London office I did have the opportunity to work in South Africa out of the Kroll London office and this was really a seminal moment in my career when I went to South Africa on a case for a major international credit-card company immediately after the end of apartheid when democracy started to look into the scale and extent of credit card fraud at the request of this guy what year was there - how old were you this was in 1995 1996 I was 25 26 years old and one of the things which this credit card company asked me to do was to assess what was the capability of the new democratic government in South Africa under Nelson Mandela to deal with crime and so I had the privilege of meeting mr. Mandela as the president to discuss this issue with him and it was an extraordinary man the country's history because there was such an openness and a willingness to to address issues of this nature and to grapple with them so he was released from prison at that time I remember those days and he became president that's why he called you and you met with him face to face of a business conversation around working on what the future democracy is and trying to look at from a corruption standpoint or just kind of in general was that what was that conversation can you share so so that so the meeting involved President Mandela and and the relevant cabinet ministers the relevant secretaries and his cabinet - responsible for for these issues and the focus of our conversation really started with well how do you deal with credit card fraud and how do you deal with large-scale fraud that could be driven by organized crime and at the time this was an issue of great concern to the president because there was bombing in Kate of a Planet Hollywood cafe where a number of people got very severely injured and the president believed that this could have been the result of a protection racket in Cape Town and so he wanted to do something about it he was incredibly proactive and forward-leaning and in an extraordinary way he ended the conversation by by asking where the Kroll can help him and so he commissioned Kroll to build the capacity of all the black officers that came out of the ANC and have gone into key government positions on how to manage organized crime investigations it was the challenge at that time honestly I can imagine apartheid I remember you know I was just at a college that's not properly around the same age as you it was a dynamic time to say the least was his issue around lack of training old school techniques because you know that was right down post-cold-war and then did what were the concerns not enough people was it just out of control was it a corrupt I mean just I mean what was the core issue that Nelson wanted to hire Kroll and you could work his core issue was he wanted to ensure the stability of South Africa's democracy that was his core focus and he wanted to make South Africa an attractive place where international companies felt comfortable and confident in investing and that was his focus and he felt that at that time because so many of the key people in the ANC only had training in a cold war context that there wasn't a Nessy skill set to do complex financial or more modern investigations and it was very much focused he was always the innovator he was very much focused on bringing the best practices and the best investigative techniques to the country he was I felt in such a hurry that he doesn't want to do this by going to other governments and asking for the help he wanted to Commission it himself and so he gave he gave a crawl with me as the project leader a contract to do this and my namesake Francois Pienaar has become very well known because of the film Invictus and he's been he had the benefit of Mandela as a mentor and as a supporter and that changed his career the same thing happened to me so what did he actually asked you to do was it to train build a force because there's this talk that and was a despite corruption specifically it was it more both corruption and or stability because they kind of go hand in hand policy and it's a very close link between corruption and instability and and president Ellis instructions were very clear to Crowley said go out and find me the best people in the world the most experienced people in the world who can come to South Africa and train my people how to fight organized crime so I went out and I found some of the best people from the CIA from mi6 the British intelligence service from the Drug Enforcement Agency here in the US form officers from the Federal Bureau of Investigation's detectives from Scotland Yard prosecutors from the US Justice Department and all of them for a number of years traveled to South Africa to train black officers who were newly appointed in key roles in how to combat organized crime and this was you acting as an employee he had crow there's not some operative this is he this was me very much acting as a as an executive and crow I was the project leader Kroll was very well structured and organized and I reported to the chief executive officer in the London office nor Garret who was the former head of the CIA's Near East Division and Nelson Mandela was intimately involved in this with you at Krall President Mandela was the ultimate support of this project and he then designated several ministers to work on it and also senior officials in the stories that had been put out this past week they talked about this to try to make it sound like you're involved on two sides of the equation they bring up scorpions was this the scorpions project that they referred to so it was the scorpions scorpion sounds so dangerous and a movie well there's a movie a movie does feature this so at the end of the training project President Mandela and deputy president Thabo Mbeki who subsequently succeeded him as president put together a ministerial committee to look at what should they do with the capacity that's been built with this investment that they made because for a period of about three years we had all the leading people the most experienced people that have come out of some of the best law enforcement agencies and some of the best intelligence services come and trained in South Africa and this was quite this was quite something John because many of the senior officers in the ANC came from a background where they were trained by the opponents of the people came to treat trained them so so many of them were trained by the Stasi in East Germany some of them were trained by the Russian KGB some of them were trained by the Cubans so we not only had to train them we also had to win their trust and when we started this that's a diverse set of potential dogma and or just habits a theory modernised if you will right is that what the there was there was a question of of learning new skills and there was a question about also about learning management capabilities there was also question of learning the importance of the media for when you do difficult and complex investigations there was a question about using digital resources but there was also fundamentally a question of just building trust and when we started this program none of the black officers wanted to be photographed with all these foreign trainers who were senior foreign intelligence officers when we finished that everyone wanted to be in the photograph and so this was a great South African success story but the President and the deputy president then reflected on what to do with his capacity and they appointed the ministerial task force to do this and we were asked to make recommendations to this Minister ministerial task force and one of the things which we did was we showed them a movie because you referenced the movie and the movie we showed them was the untouchables with Kevin Costner and Sean Connery which is still one of my favorite and and greatest movies and the story The Untouchables is about police corruption in Chicago and how in the Treasury Department a man called Eliot Ness put together a group of officers from which he selected from different places with clean hands to go after corruption during the Probie and this really captured the president's imagination and so he said that's what he want and Ella yeah okay so he said della one of the untouchables he wanted Eliot Ness exactly Al Capone's out there and and how many people were in that goodness so we asked that we we established the government then established decided to establish and this was passed as a law through Parliament the director of special operations the DSO which colloquy became known as the scorpions and it had a scorpion as a symbol for this unit and this became a standalone anti-corruption unit and the brilliant thing about it John was that the first intake of scorpion officers were all young black graduates many of them law graduates and at the time Janet Reno was the US Attorney General played a very crucial role she allowed half of the first intake of young cratchits to go to Quantico and to do the full FBI course in Quantico and this was the first group of foreign students who've ever been admitted to Quantico to do the full Quantico were you involved at what score's at that time yes sir and so you worked with President Mandela yes the set of the scorpions is untouchable skiing for the first time as a new democracy is emerging the landscape is certainly changing there's a transformation happening we all know the history laugh you don't watch Invictus probably great movie to do that you then worked with the Attorney General United States to cross-pollinate the folks in South Africa black officers law degrees Samar's fresh yes this unit with Quantico yes in the United States I had the privilege of attending the the graduation ceremony of the first of South African officers that completed the Quantico course and representing crow they on the day you had us relationships at that time to crawl across pollen I had the privilege of working with some of the best law enforcement officers and best intelligence officers that has come out of the u.s. services and they've been tremendous mentors in my career they've really shaped my thinking they've shaped my values and they've they've shaved my character so you're still under 30 at this time so give us a is that where this where are we in time now just about a 30 so you know around the nine late nineties still 90s yeah so client-server technologies there okay so also the story references Leonard McCarthy and these spy tapes what is this spy tape saga about it says you had a conversation with McCarthy me I'm thinking that a phone tap explain that spy tape saga what does it mean who's Lennon McCarthy explain yourself so so so Leonard McCarthy it's a US citizen today he served two terms as the vice president for institutional integrity at the World Bank which is the world's most important anti-corruption official he started his career as a prosecutor in South Africa many years ago and then became the head of the economic crimes division in the South African Justice Department and eventually became the head of the scorpions and many years after I've left Kroll and were no longer involved in in the work of the scorpions he texted me one evening expressing a concern and an anxiety that I had about the safety of his family and I replied to him with two text messages one was a Bible verse and the other one was a Latin saying and my advice name was follow the rule of law and put the safety of your family first and that was the advice I gave him so this is how I imagined the year I think of it the internet was just there this was him this was roundabout 2000 December 2007 okay so there was I phone just hit so text messaging Nokia phones all those big yeah probably more text message there so you sitting anywhere in London you get a text message from your friend yep later this past late tonight asking for help and advice and I gave him the best advice I can he unfortunately was being wiretapped and those wiretaps were subsequently published and became the subject of much controversy they've now been scrutinized by South Africa's highest court and the court has decided that those wiretaps are of no impact and of importance in the scheme of judicial decision-making and our unknown provenance and on and on unknown reliability they threw it out basically yeah they're basically that's the president he had some scandals priors and corruption but back to the tapes you the only involvement on the spy tapes was friend sending you a text message that says hey I'm running a corruption you know I'm afraid for my life my family what do I do and you give some advice general advice and that's it as there was there any more interactions with us no that's it that's it okay so you weren't like yeah working with it hey here's what we get strategy there was nothing that going on no other interactions just a friendly advice and that's what they put you I gave him my I gave him my best advice when you when you work in when you work as an investigator very much as and it's very similar in venture capital it's all about relationships and you want to preserve relationships for the long term and you develop deep royalties to its people particularly people with whom you've been through difficult situations as I have been with Leonard much earlier on when I was still involved in Kroll and giving advice to South African government on issues related to the scorpius so that that has a lot of holes and I did think that was kind of weird they actually can produce the actual tax I couldn't find that the spy tapes so there's a spy tape scandal out there your name is on out on one little transaction globbed on to you I mean how do you feel about that I mean you must've been pretty pissed when you saw that when you do it when when you do when you do investigative work you see really see everything and all kinds of things and the bigger the issues that you deal with the more frequently you see things that other people might find unusual I are you doing any work right now with c5 at South Africa and none whatsoever so I've I retired from my investigative Korea in 2014 I did terrific 20 years as an investigator during my time as investigator I came to understood the importance of digital and cyber and so at the end of it I saw an opportunity to serve a sector that historically have been underserved with capital which is cyber security and of course there are two areas very closely related to cyber security artificial intelligence and cloud and that's why I created c5 after I sold my investigator firm with five other families who equally believed in the importance of investing private capital to make a difference invest in private capital to help bring about innovation that can bring stability to the digital world and that's the mission of c-5 before I get to the heart news I want to drill in on the BBC stories I think that's really the focal point of you know why we're talking just you know from my standpoint I remember living as a young person in that time breaking into the business you know my 20s and 30s you had Live Aid in 1985 and you had 1995 the internet happened there was so much going on between those that decade 85 to 95 you were there I was an American so I didn't really have a lot exposure I did some work for IBM and Europe in 1980 says it's co-op student but you know I had some peak in the international world it must been pretty dynamic the cross-pollination the melting pot of countries you know the Berlin Wall goes down you had the cold war's ending you had apartheid a lot of things were going on around you yes so in that dynamic because if if the standard is you had links to someone you know talked about why how important it was that this melting pot and how it affected your relationships and how it looks now looking back because now you can almost tie anything to anything yes so I think the 90s was one of the most exciting periods of time because you had the birth of the internet and I started working on Internet related issues yet 20 million users today we have three and a half billion users and ten billion devices unthinkable at the time but in the wake of the internet also came a lot of changes as you say the Berlin Wall came down democracy in South Africa the Oslo peace process in the time that I worked in Kroll some of them made most important and damaging civil wars in Africa came to an end including the great war in the Congo peace came to Sudan and Angola the Ivory Coast so a lot of things happening and if you have a if you had a an international career at that time when globalization was accelerating you got to no a lot of people in different markets and both in crow and in my consulting business a key part of what it but we did was to keep us and Western corporations that were investing in emerging markets safe your credibility has been called in questions with this article and when I get to in a second what I want to ask you straight up is it possible to survive in the international theatre to the level that you're surviving if what they say is true if you if you're out scamming people or you're a bad actor pretty much over the the time as things get more transparent it's hard to survive right I mean talk about that dynamic because I just find it hard to believe that to be successful the way you are it's not a johnny-come-lately firms been multiple years operating vetted by the US government are people getting away in the shadows is it is is it hard because I almost imagine those are a lot of arbitrage I imagine ton of arbitrage that you that are happening there how hard or how easy it is to survive to be that shady and corrupt in this new era because with with with investigated with with intelligence communities with some terrific if you follow the money now Bitcoin that's a whole nother story but that's more today but to survive the eighties and nineties and to be where you are and what they're alleging I just what's your thoughts well to be able to attract capital and investors you have to have very high standards of governance and compliance because ultimately that's what investors are looking for and what investors will diligence when they make an investment with you so to carry the confidence of investors good standards of governance and compliance are of critical importance and raising venture capital and Europe is tough it's not like the US babe there's an abundance of venture capital available it's very hard Europe is under served by capital the venture capital invested in the US market is multiple of what we invest in Europe so you need to be even more focused on governance and compliance in Europe than you would be perhaps on other markets I think the second important point with Gmail John is that technology is brought about a lot of transparency and this is a major area of focus for our piece tech accelerator where we have startups who help to bring transparency to markets which previously did not have transparency for example one of the startups that came through our accelerator has brought complete transparency to the supply chain for subsistence farmers in Africa all the way to to the to the shelf of Walmart or a big grocery retailer in in the US or Europe and so I think technology is bringing a lot more more transparency we also have a global anti-corruption Innovation Challenge called shield in the cloud where we try and find and recognize the most innovative corporations governments and countries in the space so let's talk about the BBC story that hit 12 it says is a US military cloud the DoD Jedi contractor that's coming to award the eleventh hour safe from Russia fears over sensitive data so if this essentially the headline that's bolded says a technology company bidding for a Pentagon contract that's Amazon Web Services to store sensitive data has close partnerships with a firm linked to a sanctioned Russian oligarch the BBC has learned goes on to essentially put fear and tries to hang a story that says the national security of America is at risk because of c5u that's what we're talking about right now so so what's your take on this story I mean did you wake up and get an email said hey check out the BBC you're featured in and they're alleging that you have links to Russia and Amazon what Jon first I have to go I first have to do a disclosure I've worked for the BBC as an investigator when I was in Kroll and in fact I let the litigation support for the BBC in the biggest libel claim in British history which was post 9/11 when the BBC did a broadcast mistakenly accusing a mining company in Africa of laundering money for al-qaeda and so I represented the BBC in this case I was the manager hired you they hired me to delete this case for them and I'm I helped the BBC to reduce a libel claim of 25 million dollars to $750,000 so I'm very familiar with the BBC its integrity its standards and how it does things and I've always held the BBC in the highest regard and believed that the BBC makes a very important contribution to make people better informed about the world so when I heard about the story I was very disappointed because it seemed to me that the BBC have compromised the independence and the independence of the editorial control in broadcasting the story the reason why I say that is because the principal commentator in this story as a gentleman called John Wheeler who's familiar to me as a someone who's been trolling our firm on internet for the last year making all sorts of allegations the BBC did not disclose that mr. Weiler is a former Oracle executive the company that's protesting the Jedi bidding contract and secondly that he runs a lobbying firm with paid clients and that he himself often bid for government contracts in the US government context you're saying that John Wheeler who's sourced in the story has a quote expert and I did check him out I did look at what he was doing I checked out his Twitter he seems to be trying to socialise a story heavily first he needed eyes on LinkedIn he seems to be a consultant firm like a Beltway yes he runs a he runs a phone called in interoperability Clearing House and a related firm called the IT acquisition Advisory Council and these two organizations work very closely together the interoperability Clearing House or IC H is a consulting business where mr. Weiler acts for paying clients including competitors for this bidding contract and none of this was disclosed by the BBC in their program the second part of this program that I found very disappointing was the fact that the BBC in focusing on the Russian technology parks cocuwa did not disclose the list of skok of our partners that are a matter of public record on the Internet if you look at this list very closely you'll see c5 is not on there neither Amazon Web Services but the list of companies that are on there are very familiar names many of them competitors in this bidding process who acted as founding partners of skok about Oracle for example as recently as the 28th of November hosted what was described as the largest cloud computing conference in Russia's history at Skolkovo this is the this is the place which the BBC described as this notorious den of spies and at this event which Oracle hosted they had the Russian presidential administration on a big screen as one of their clients in Russia so some Oracle is doing business in Russia they have like legit real links to Russia well things you're saying if they suddenly have very close links with Skolkovo and so having a great many other Khayyam is there IBM Accenture cisco say Microsoft is saying Oracle is there so Skolkovo has a has a very distinguished roster of partners and if the BBC was fair and even-handed they would have disclosed us and they would have disclosed the fact that neither c5 nor Amazon feature as Corcovado you feel that the BBC has been duped the BBC clearly has been duped the program that they broadcasted is really a parlor game of six degrees of separation which they try to spun into a national security crisis all right so let's tell us John while ago you're saying John Wyler who's quoted in the story as an expert and by the way I read in the story my favorite line that I wanted to ask you on was there seems to be questions being raised but the question is being raised or referring to him so are you saying that he is not an expert but a plant for the story what's what's his role he's saying he works for Oracle or you think do you think he's being paid by Oracle like I can't comment on mr. Wireless motivation what strikes me is the fact that is a former Oracle executive what's striking is that he clearly on his website for the IC H identifies several competitors for the Jedi business clients and that all of this should have been disclosed by the BBC rather than to try and characterize and portray him as an independent expert on this story well AWS put out a press release or a blog post essentially hum this you know you guys had won it we're very clear and this I know it goes to the top because that's how Amazon works nothing goes out until it goes to the top which is Andy chassis and the senior people over there it says here's the relationship with c5 and ATS what school you use are the same page there but also they hinted the old guard manipulation distant I don't think they use the word disinformation campaign they kind of insinuate it and that's what I'm looking into I want to ask you are you part are you a victim of a disinformation campaign do you believe that you're not a victim being targeted with c5 as part of a disinformation campaign put on by a competitor to AWS I think what we've seen over the course of this last here is an enormous amount of disinformation around this contract and around this bidding process and they've a lot of the information that has been disseminated has not only not been factual but in some cases have been patently malicious well I have been covering Amazon for many many years this guy Tom Wyler is in seems to be circulating multiple reports invested in preparing for this interview I checked Vanity Fair he's quoted in Vanity Fair he's quoted in the BBC story and there's no real or original reporting other than those two there's some business side our article which is just regurgitating the Business Insider I mean the BBC story and a few other kind of blog stories but no real original yes no content don't so in every story that that's been written on this subject and as you say most serious publication have thrown this thrown these allegations out but in the in those few instances where they've managed to to publish these allegations and to leverage other people's credibility to their advantage and leverage other people's credibility for their competitive advantage John Wheeler has been the most important and prominent source of the allegations someone who clearly has vested commercial interests someone who clearly works for competitors as disclosed on his own website and none of this has ever been surfaced or addressed I have multiple sources have confirmed to me that there's a dossier that has been created and paid for by a firm or collection of firms to discredit AWS I've seen some of the summary documents of that and that is being peddled around to journalists we have not been approached yet I'm not sure they will because we actually know the cloud what cloud computing is so I'm sure we could debunk it by just looking at it and what they were putting fors was interesting is this an eleventh-hour a desperation attempt because I have the Geo a report here that was issued under Oracle's change it says there are six conditions why we're looking at one sole cloud although it's not a it's a multiple bid it's not an exclusive to amazon but so there's reasons why and they list six service levels highly specialized check more favorable terms and conditions with a single award expected cause of administration of multiple contracts outweighs the benefits of multiple awards the projected orders are so intricately related that only a single contractor can reasonably be perform the work meaning that Amazon has the only cloud that can do that work now I've reported on the cube and it's looking angle that it's true there's things that other clouds just don't have anyone has private they have the secret the secret clouds the total estimated value of the contract is less than the simplified acquisition threshold or multiple awards would not be in the best interest this is from them this is a government report so it seems like there's a conspiracy against Amazon where you are upon and in in this game collect you feel that collateral damage song do you do you believe that to be true collateral damage okay well okay so now the the John Wheeler guys so investigate you've been an investigator so you mean you're not you know you're not a retired into this a retired investigator you're retired investigated worked on things with Nelson Mandela Kroll Janet Reno Attorney General you've vetted by the United States government you have credibility you have relationships with people who have have top-secret clearance all kinds of stuff but I mean do you have where people have top-secret clearance or or former people who had done well we have we have the privilege of of working with a very distinguished group of senior national security leaders as operating partisan c5 and many of them have retained their clearances and have been only been able to do so because c5 had to pass through a very deep vetting process so for you to be smeared like this you've been in an investigative has you work at a lot of people this is pretty obvious to you this is like a oh is it like a deep state conspiracy you feel it's one vendor - what is your take and what does collateral damage mean to you well I recently spoke at the mahkum conference on a session on digital warfare and one of the key points I made there was that there are two things that are absolutely critical for business leaders and technology leaders at this point in time one we have to clearly say that our countries are worth defending we can't walk away from our countries because the innovation that we are able to build and scale we're only able to do because we live in democracies and then free societies that are governed by the rule of law the second thing that I think is absolutely crucial for business leaders in the technology community is to accept that there must be a point where national interest overrides competition it must be a point where we say the benefit and the growth and the success of our country is more important to us than making commercial profits and therefore there's a reason for us either to cooperate or to cease competition or to compete in a different way what might takes a little bit more simple than that's a good explanation is I find these smear campaigns and fake news and I was just talking with Kara Swisher on Twitter just pinging back and forth you know either journalists are chasing Twitter and not really doing the original courting or they're being fed stories if this is truly a smear campaign as being fed by a paid dossier then that hurts people when families and that puts corporate interests over the right thing so I think I a personal issue with that that's fake news that's just disinformation but it's also putting corporate inches over over families and people so I just find that to be kind of really weird when you say collateral damage earlier what did you mean by that just part of the campaign you personally what's what's your view okay I think competition which is not focused on on performance and on innovation and on price points that's competition that's hugely destructive its destructive to the fabric of innovation its destructive of course to the reputation of the people who fall in the line of sight of this kind of competition but it's also hugely destructive to national interest Andrae one of the key stories here with the BBC which has holes in it is that the Amazon link which we just talked about but there's one that they bring up that seems to be core in all this and just the connections to Russia can you talk about your career over the career from whether you when you were younger to now your relationship with Russia why is this Russian angle seems to be why they bring into the Russia angle into it they seem to say that c-5 Cable has connections they call deep links personal links into Russia so to see what that so c5 is a venture capital firm have no links to Russia c5 has had one individual who is originally of Russian origin but it's been a longtime Swiss resident and you national as a co investor into a enterprise software company we invested in in 2015 in Europe we've since sold that company but this individual Vladimir Kuznetsov who's became the focus of the BBC's story was a co investor with us and the way in which we structure our investment structures is that everything is transparent so the investment vehicle for this investment was a London registered company which was on the records of Companies House not an offshore entity and when Vladimir came into this company as a co investor for compliance and regulatory purposes we asked him to make his investment through this vehicle which we controlled and which was subject to our compliance standards and completely transparent and in this way he made this investment now when we take on both investors and Co investors we do that subject to very extensive due diligence and we have a very robust and rigorous due diligence regime which in which our operating partners who are leaders of great experience play an important role in which we use outside due diligence firms to augment our own judgment and to make sure we have all the facts and finally we also compare notes with other financial institutions and peers and having done that with Vladimir Kuznetsov when he made this one investment with us we reached the conclusion that he was acting in his own right as an independent angel investor that his left renova many years ago as a career executive and that he was completely acceptable as an investor so that you think that the BBC is making an inaccurate Association the way they describe your relationship with Russia absolutely the the whole this whole issue of the provenance of capital has become of growing importance to the venture capital industry as you and I discussed earlier with many more different sources of capital coming out of places like China like Russia Saudi Arabia other parts of the world and therefore going back again to you the earlier point we discussed compliance and due diligence our critical success factors and we have every confidence in due diligence conclusions that we reached about vladimir quits net source co-investment with us in 2015 so I did some digging on c5 razor bidco this was the the portion of the company in reference to the article I need to get your your take on this and they want to get you on the record on this because it's you mentioned I've been a law above board with all the compliance no offshore entities this is a personal investment that he made Co investment into an entity you guys set up for the transparency and compliance is that true that's correct no side didn't see didn't discover this would my my children could have found this this this company was in a transparent way on the records in Companies House and and Vladimir's role and investment in it was completely on the on the public record all of this was subject to financial conduct authority regulation and anti money laundering and no your client standards and compliance so there was no great big discovery this was all transparent all out in the open and we felt very confident in our due diligence findings and so you feel very confident Oh issue there at all special purpose none whatsoever is it this is classic this is international finance yes sir so in the venture capital industry creating a special purpose vehicle for a particular investment is a standard practice in c-five we focus on structuring those special-purpose vehicles in the most transparent way possible and that was his money from probably from Russia and you co invested into this for this purpose of doing these kinds of deals with Russia well we just right this is kind of the purpose of that no no no this so in 2015 we invested into a European enterprise software company that's a strategic partner of Microsoft in Scandinavian country and we invested in amount of 16 million pounds about at the time just more than 20 million dollars and subsequent in August of that year that Amir Kuznetsov having retired for nova and some time ago in his own right as an angel investor came in as a minority invest alongside us into this investment but we wanted to be sure that his investment was on our control and subject to our compliance standards so we requested him to make his investment through our special purpose vehicle c5 raised a bit co this investment has since been realized it's been a great success and this business is going on to do great things and serve great clients it c5 taking russian money no see if I was not taking Russian money since since the onset of sanctions onboarding Russian money is just impossible sanctions have introduced complexity and have introduced regulatory risk related to Russian capital and so we've taken a decision that we will not and we can't onboard Russian capital and sanctions have also impacted my investigative career sanctions have also completely changed because what the US have done very effectively is to make sanctions a truly global regime and in which ever country are based it doesn't really matter you have to comply with US sanctions this is not optional for anybody on any sanctions regime including the most recent sanctions on Iran so if there are sanctions in place you can't touch it have you ever managed Russian oligarchs money or interests at any time I've never managed a Russian oligarchs money at any point in time I served for a period of a year honest on the board of a South African mining company in which Renova is a minority invest alongside an Australian company called South 32 and the reason why I did this was because of my support for African entrepreneurship this was one of the first black owned mining companies in South Africa that was established with a British investment in 2004 this business have just grown to be a tremendous success and so for a period of a year I offered to help them on the board and to support them as they as they looked at how they can grow and scale the business I have a couple more questions Gabe so I don't know if you wanna take a break you want to keep let's take a break okay let's take a quick break do a quick break I think that's great that's the meat of it great job by the way fantastic lady here thanks for answering those questions the next section I want to do is compliment

Published Date : Dec 16 2018

SUMMARY :

head of the NSA you know get to just

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
Lennon McCarthyPERSON

0.99+

Tom WylerPERSON

0.99+

2015DATE

0.99+

Federal Bureau of InvestigationORGANIZATION

0.99+

2004DATE

0.99+

GarretPERSON

0.99+

Andre PienaarPERSON

0.99+

BritainLOCATION

0.99+

Janet RenoPERSON

0.99+

Leonard McCarthyPERSON

0.99+

VladimirPERSON

0.99+

Francois PienaarPERSON

0.99+

John WylerPERSON

0.99+

EuropeLOCATION

0.99+

BBCORGANIZATION

0.99+

Drug Enforcement AgencyORGANIZATION

0.99+

Amir KuznetsovPERSON

0.99+

Vladimir KuznetsovPERSON

0.99+

Sean ConneryPERSON

0.99+

RussiaLOCATION

0.99+

Andy chassisPERSON

0.99+

WashingtonLOCATION

0.99+

McCarthyPERSON

0.99+

Kevin CostnerPERSON

0.99+

AmazonORGANIZATION

0.99+

1985DATE

0.99+

Keith AlexanderPERSON

0.99+

AndrePERSON

0.99+

Andre PienaarPERSON

0.99+

2014DATE

0.99+

50 percentQUANTITY

0.99+

MicrosoftORGANIZATION

0.99+

South AfricaLOCATION

0.99+

USLOCATION

0.99+

AWSORGANIZATION

0.99+

John WheelerPERSON

0.99+

Alan BruglerPERSON

0.99+

BahrainLOCATION

0.99+

londonLOCATION

0.99+

AfricaLOCATION

0.99+

AmericaLOCATION

0.99+

Eliot NessPERSON

0.99+

December 2018DATE

0.99+

Eliot NessPERSON

0.99+

Palo AltoLOCATION

0.99+

GoogleORGANIZATION

0.99+

Nelson MandelaPERSON

0.99+

CIAORGANIZATION

0.99+

LondonLOCATION

0.99+

C5 CapitalORGANIZATION

0.99+

two termsQUANTITY

0.99+

MandelaPERSON

0.99+

Leonard McCarthyPERSON

0.99+

KrollORGANIZATION

0.99+

OracleORGANIZATION

0.99+

1995DATE

0.99+

Cape TownLOCATION

0.99+

Thabo MbekiPERSON

0.99+

$750,000QUANTITY

0.99+

ChinaLOCATION

0.99+

amazonORGANIZATION

0.99+

InvictusTITLE

0.99+

Show Analysis With David Chapa, The CTE Group | Commvault GO 2018


 

>> Live from Nashville, Tennessee, it's theCUBE! Covering CommVault Go 2018. Brought to you by CommVault. >> I hear the train a'comin'. It's rollin' round the bend, and I ain't seen the sun shine since I don't know when. Oh, you're watching theCUBE, and we're in Nashville, Tennessee. Yes, Johnny Cash, he played his last days here. And I'm Stu Miniman with Keith Townsend. And helping us to round up the program, he's wearing a He Wore Black shirt >> Yes I am. >> Which is a Johnny Cash tribute band. And my only guest of the day wearing cowboy boots. Friend of mine, happy to help us round this up, David Chapa, who's the founder of the CTO Group, also known as Mister Recovery in the industry. David, thanks so much for joining us. >> Thank you. CTE Group. >> CTE Group, I'm sorry. >> I haven't made the O level yet. >> I'm sorry, I'm confusing things with the CTO Advisor here. >> I know, you got an O, you got an E, we have almost all the letters. >> We got all these TLEs, TLAs in the industry here, but thank you so much for joining us. >> Thank you for having me. >> All right, so my first time at the CommVault show. I've known CommVault for a lot of years. Keith's been here twice. What's your experience been at the show so far? >> This is my first time to the show. So far it's been very impressive. This show room floor is huge. I like how they set it up. They want it set up like it's a street, and they were successful. You can walk down, you can stroll down a street. You can go and see different vendors. I thought it was, as far as the design, I thought it was really really good. Information's great. >> Yeah. What I found, "engaging" is what I'd say, that's what you want with a show floor. The booths did pretty well, but there's little pavilions where they're having lots of sessions. Every time I went by, there were people there. There's labs, people going away, and there's media and podcasts, and food and beverage, and all that stuff there, but a nice dynamic and really kept it going and that's been this show itself. I found it to be engaging. There's a lot going on, a lot of announcements. What's your take on CommVault? >> Well, I think that their transformation, they've been talking about, you know, transform the company. I heard a lot about, you know, people tag us as a legacy company. We're too expensive, we're this, we're that. I heard Bob say a couple times, "What 20-year-old company is not going to be called legacy?" There's some truth to that. But they've done, I think, a pretty good job of kind of laying out what it is they plan on doing. They've tried to simplify things. I look at different companies and I often say this to clients. You know, there's four things you really want to worry about in life when you're running a business. You want to make money, that's one of them. You want to make sure you have good customer satisfaction. You make sure your people are happy, and you want to make sure you make it easy for people to do business with you. And I think CommVault's really taking a hard look at the, how do we make it easy for them to do business with us. And so they've reduced the, they put all our products on one slide, which I thought was pretty impressive. They've also simplified the pricing, which I thought was pretty impressive. So, I think, what they are doing is they are trying to make some good strides to make those things happen and they are focusing on the customers as a result. >> All right. So, Keith, I'm going to let you ask some questions. But we talked some in our opening analysis, but after talking to customers, talking to their execs, what are you walking away with from this show? >> You know what? Some companies are transformed because it's just the natural flow of business. They are forced into competition. They have to react. CommVault's transformation is not a fluke. From the top down, this is not silos. This is not individual product silos competing in their individual silo. We talked to Al Bunte, the COO, and he talked about doing the right thing by the customer because it's the right thing to do. And if you don't focus on money, money will come. I think we all like to have those idealistic views, but, I think, it's something that on the surface, at least from this show, is working for CommVault. They are transformed. I ran a backup project. One of my first major projects of my IT career almost 20 years ago. And one of the big dogs was CommVault. Needless to say with any technology, much, much different company dealing with today than I dealt with 20 years ago. And I think I'd go as far as to say CommVault was a much different company than three years ago versus the first CommVault Go. >> Coming into this show certain things I was looking for. How do they play in the cloud? Okay. Are they actually doing things with AI? Or as I saw this joke on the internet that was a zoo took a donkey and painted stripes on it and said, "Typical AI start-up VC funded." You know, not actually a zebra and the like. And I tell you, the questions that I had, I think CommVault had a good solid answer. At the open this morning we said there wasn't anything that jumped out that was like, "Wow. I've never heard of that or thought of it." But, you know, good customer base. You know, strong brand in the industry. And making a lot of the right moves to get there. The announcements this week, anything jump out at you? Anything surprise you? >> Nothing surprised me. But, you know, things that jump out cause my focus with the CT Group is on really disaster recovery, business continuity, helping customers really understand the value of the data, and how to recover that data. I shouldn't say the data because it's about recovering the mission of the business, whatever that may be. And one of the things that I liked that I heard this yesterday and today, was about their recovery readiness report. I thought that was pretty interesting. Their interface is very clean and a customer can drill into the RP that they want. And I got a demo earlier from one of the developers and that was one thing that stood out. Because for me, it's all about the recovery. Backup is great. I've been doing backup for a long time. But if you can't recover that stuff, man, they, you know, once someone said that a backup admin is a great job because no one knows your name. >> (laughs) >> Until you can't restore the data, and then they know your first name, last name, and middle initial. And my middle initial is A, so you can imagine the kind of names I was called when that stuff wasn't happening. When you can have a plan, and that's the idea, disaster recovery plan, and then you can respond and not react, that's where you want to be. And I think that's what CommVault needs to deliver to their customers to be successful in this transformation is, how can they achieve that plan, and how can they be responsive and not reactive, cause reactive is when you make mistakes. >> So I think one of the things that I had tweeted earlier was that CommVault isn't asleep at the wheel. And we asked Al a challenging question, which was, "How do you provide these new features that's expected in the modern backup data protection platform, but yet please your legacy customer? I mean, some customers don't want the change. If they didn't have to upgrade their backup software for three years, they'd prefer not to. So one of the things I thought is interesting is that their walking a tightrope. And, Dave, I'd like to hear from you on your thoughts around their ability to please their traditional legacy customer while attracting net new customers. >> There's that word again, legacy. Now it's with the customers. I think as you look at the market, and you guys know this, I had a conversation with a health care customer months and months and months ago. Actually, I think it was about two years ago. And the CTO was really a legacy minded person. Why should we go to the cloud when everything is working? Why should we do this when everything is working? Well, the conversation I had with him was, "Your business is going to be accelerating. Your competition will be accelerating. And you need to keep up with the competition by adopting some of these things that will help you move faster, smarter, and make better decisions for your business." So those legacy customers at some point will have to make a decision that we need to be competitive in the market place and we're going to need new tools. Now for those customer that are using CommVault today, well, CommVault is sitting there with their new platform, the transformative ideas that they have to help them get there. So, you know, to try to answer your question, it's really hard. There will be legacy customers, of course, but those legacy customers need to survive. And you've got to survive by responding to the market demands. >> It was interesting for me to look at this ecosystem here. Talk about the partnerships. Talk about how their playing in multi-cloud. There are, potentially, a lot of threats to a CommVault out there. Not just, you know, the start-ups that are coming directly after this space that are well funded, but, you know, the same people that are trying to partner with in the public cloud, well stop partnering with the public cloud. They are driving a lot of innovation in the industry in doing this. What does CommVault need to do to stay successful, you know, grow their customer base, and, you know, accelerate through this transformation? >> Well I saw the interview that you did with Al. And the one thing he said was, "Listen to the customers." And that is one thing I would tell them too is, you have to listen to your customers. And you have to comprehend what they are saying. Not just understand what they are saying. Those are two different things. When you can comprehend what someone is saying that means you can repeat that with the same passion in your own words. So listen to your customers, really comprehend what their challenges are and how you can help them, either with the existing product or the features that you need to develop to help them get over that hump or that challenge they have. So that to me is the biggest thing, listen to the customers. That's going to drive the market. >> Yeah, David. I'm really taken a back by the amount of change, the amount of conversation around multi-cloud. We had a great conversation with the tech field data guys a little bit earlier about data management. One of the things that I'd like to hear from you from your industry perspective from CTE and helping customers with data recovery, and not just data recovery as you mentioned, business recovery. Are customers hearing the message from the CommVaults of the world that your cloud strategy, your multi-cloud strategies, starts with data, data management, data protection. Is that actually resonating with customers? Or is that a niche, I think, awareness? >> It depends on who you're talking to. So for me, I think any organization that wants to win the hearts and minds of the mid-market and the lower end of enterprise, you have to really start thinking more business centric. That's the focus of what we do. We look at business centric IT. And what does that mean? Well that means that you throw away the lexicon that we're so used to using in IT, and you really start to try to use the terms that the business will understand and comprehend. And the way you do that is by asking a lot of questions of the business. What's important? Why is it important? What's the mission? In IT, we should not be the ones that own the data, that own the application. We are the stewards or the custodian of that. And as the steward or custodian, we do know we have to protect it, but we don't know necessarily know why. But we need to understand that. And then, when we have that conversation with the with the business, then we can start talking to them about recovering the mission of that particular business unit. It might be two servers. It might be 40 servers. So is that message resonating with companies? I think, I think CommVault needs to do a better job at communicating at that business value level. And I think that this conference, this launching pad, if you will, is the starting point for them to do that. More companies want to understand how they can solve real business problems and challenges and not hear how fast your feature is or how cool this new widget is that you have in your product. They have real business challenges. They want to solve those challenges. >> All right. Well, David, that critical analysis is one of the reasons that I asked you on the program. Keith, it's been a pleasure doing the show with you today, as always. But before I let you off the hook, David, this is our first time doing the show in Nashville. I've barely gotten to see much of the city. Keith and his wife are checking out a little bit of it. I did get some Nashville hot chicken. But for those in our audience that maybe haven't been to Nashville, what are they missing here culturally, musically, and the like? >> Wow. What are you missing? Well there's a lot of great music. You can't find a bad musician in Nashville. If you do, they're not in town very long. >> (laughing) Run them out of town. >> Yeah. But Nashville is a very, very cool town. Downtown Nashville you walk around there at 10:00 in the morning you're hearing music. Live music anywhere you walk in. The country side is beautiful. So from a Johnny Cash perspective, you can go to Hendersonville and you can drive by where Johnny Cash's house was at right on the Old Hickory Lake there. It's burned down, but it's still, the foundation is still there. A lot of rich history in Nashville. You've got to come check it out. This is one of my favorite cities, man. And there's a reason why I changed my flight to get down to this show. I was already here in Nashville last week playing a music gig. I thought I could play the CommVault gig for a little while. I could do that. >> Excellent. So when you closed the show, what was the closer for the Johnny Cash tribute band? >> For me it's The Man In Black. >> All right. Well I appreciate you joining, David. For Keith Townsend, I'm Stu Miniman. For the whole crew here, thanks so much for joining us. Be sure to check out theCUBE.net for all of the coverage from this show. All the shows we'll be at the future. Feel free to hit us up through social media if you have any other questions. And once again, thanks so much for watching theCUBE. (techno music)

Published Date : Oct 11 2018

SUMMARY :

Brought to you by CommVault. I hear the train a'comin'. And my only guest of the Thank you. the O level yet. things with the CTO Advisor here. I know, you got an O, you got an E, TLAs in the industry here, been at the show so far? This is my first time to the show. I found it to be engaging. I heard a lot about, you know, what are you walking because it's the right thing to do. And making a lot of the And one of the things that and that's the idea, And, Dave, I'd like to hear from you on And the CTO was really of innovation in the or the features that you need to develop I'd like to hear from you And the way you do that doing the show with you today, If you do, they're not in town very long. Run them out of town. and you can drive by So when you closed the show, for all of the coverage

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
DavidPERSON

0.99+

KeithPERSON

0.99+

Keith TownsendPERSON

0.99+

DavePERSON

0.99+

NashvilleLOCATION

0.99+

CommVaultORGANIZATION

0.99+

David ChapaPERSON

0.99+

CTE GroupORGANIZATION

0.99+

Stu MinimanPERSON

0.99+

40 serversQUANTITY

0.99+

BobPERSON

0.99+

HendersonvilleLOCATION

0.99+

Al BuntePERSON

0.99+

Johnny CashPERSON

0.99+

CTO GroupORGANIZATION

0.99+

two serversQUANTITY

0.99+

three yearsQUANTITY

0.99+

first timeQUANTITY

0.99+

todayDATE

0.99+

oneQUANTITY

0.99+

twiceQUANTITY

0.99+

first timeQUANTITY

0.99+

Nashville, TennesseeLOCATION

0.99+

last weekDATE

0.99+

CTEORGANIZATION

0.99+

three years agoDATE

0.99+

yesterdayDATE

0.99+

CT GroupORGANIZATION

0.99+

20-yearQUANTITY

0.99+

Al.PERSON

0.98+

OneQUANTITY

0.98+

this weekDATE

0.98+

20 years agoDATE

0.98+

one thingQUANTITY

0.97+

Old Hickory LakeLOCATION

0.96+

one slideQUANTITY

0.96+

firstQUANTITY

0.95+

two different thingsQUANTITY

0.95+

Mister RecoveryORGANIZATION

0.95+

AlPERSON

0.94+

theCUBEORGANIZATION

0.92+

theCUBE.netOTHER

0.89+

this morningDATE

0.88+

CTO AdvisorORGANIZATION

0.87+

10:00 inDATE

0.85+

fourQUANTITY

0.84+

2018DATE

0.83+

CTOPERSON

0.82+

first majorQUANTITY

0.82+

Mohammed Ali Al Qaed, Information & eGovernment Authority iGA | AWS SUmmit Bahrain


 

(tech music) >> Live, from Bahrain, it's theCUBE. Covering AWS Summit Bahrain. Brought to you by Amazon Web Services. >> Hello, everyone. Welcome back to our live coverage here in Bahrain for theCUBE's exclusive coverage of AWS Summit here in the Middle East in the region. Our first time here, lots of observations, lots of learnings, and also great people we're meeting. I'm John Furrier, your host of theCUBE. Our next guest is Mohammed Ali Al Qaed, who is the Chief Executive of the Information E-Government Authority, also known as IGA. Welcome to theCUBE. >> Thank you very much, thank you for hosting me. >> Saw you last night at dinner. We were talking about all the opportunities. So the first question I have to ask you is, as you guys are bringing in the digital transformation, which is happening, you now have Amazon here with the region, how is that changing things? >> Of course, always we try to innovate, and the technology, if you don't innovate, if you don't make sure that you are ready for the changes coming, it is very difficult. When we announced our first strategy in 2007, we delivered it in 2010 becoming the leader in the region, delivering 200 services over four channels. But as you mentioned, usually in the technology, the longest cycle is the infrastructure and servers and configurations, buying things and configuring. And with the leadership vision of transforming the country the vision 2030, transformations happening in the judicial system and to the commercial legislations and to the customs and to health and education, the pace of change required and the ambition is very much, much higher. And particularly, when you develop something and you were successful. So our leaders say, we are a bit slow. We need to fast things up. So then we looked into the Amazon and the cloud. How it can help us. And usually, in Bahrain, we don't have the luxury of trial and error. Trying things and if it works, you know, try multiple things. So we have to study it well. This is why we looked into the cloud, what it can bring to the country, the agility, the time to market. And when we put the strategy forward, it was a comprehensive one. The leaders decided to go cloud-first policy. Everybody should move. Because that's the way forward, that's the way that the Kingdom can deliver its vision-- >> And the cloud-first decision, when was that made? >> That was last year. And, when it was made, it's not a piece of strategy. You have to look at it in a comprehensive way. >> Yeah. >> You have to look into your laws, legislations, compliance, >> Yeah. >> audits, architectures, unit policies, skills sets available, the procurement process, the tendering process, and you have to review all of that-- >> Yeah. >> and make sure that there is no show blockers or barriers for the implementation. Otherwise, it will take a long time. >> Yeah. (chuckles) >> This is why, in a year's time, we managed to migrate huge workloads to the cloud. >> We were talking last night about how hard it is just to figure out the future, never mind provisioning all the gear you got to do, and the training, and so this cloud-first is very interesting. But I also want to just tell you that we talked about, also, how hard it is. So when I say, oh, go cloud-first, it's so easy! Right? No, it isn't. There's a lot of work involved. >> Yes. >> Take us through some of the things that you guys have done, your learnings prior to cloud-first. And the key learnings now that cloud-first has been under your belt for over a year. >> Of course, always with the governments, the biggest challenge will happen about the security. How I am going to move losing the control, putting my processing and storage outside the government. How I'm going to protect it, somebody else is there. That's the biggest challenge. That's number one. Number two, people doesn't understand, they think it's processing. So okay, I have my processing power, I will save some money, that's not much. >> Yeah. >> But they don't think about the ultimate goal. About the time to market. >> Yeah. >> When you have a new vision, when you have a new service to be delivered, you cannot wait for 18, 24 months for the infrastructure-- >> Yeah. >> Getting there, idle for a couple of years until you know the full utilization of them. So this is why the ultimate goal is much, much bigger. >> Yeah. >> And the thing about the issue, of somebody else, looking into-- >> So speed is critical. >> Yeah. >> And you guys have speed under your belt. You did a Formula One racetrack in what, 14 months I heard, very fast construction. The Amazon region is going up in record time. Is this a cultural thing? Just go fast? People like speed? The need for speed? >> We like that, you know the Formula One, of course that's just part of our DNA. Our leaders always push the citizens. And that's the Bahraini culture. >> Yeah, the other thing, too, about the application, now to get back to our serious conversation, to have innovation, you need to have software development go on in a way that's not the 24-month, oh we built it, and you don't know if you tested it or not. But you got to built the dev-ops model infrastructure as code. How far along are you on the infrastructure as code? Because the developer side is going to be very great. >> [Mohammed Ali Al Qaed] Yeah. >> Amazon's proven that developers love it, easy to get going, lower cost to test, agility, time to market, time to value. The setup for you guys is a little bit different. You've got infrastructure as code-- >> Yeah. >> You're not a startup. But you want to act like one, but what are you going to do for the infrastructure? >> Of course, the infrastructure in terms of processing, that's easy because it's been migrated, most of it's been migrated, our ports, our channels, our mobile channels. >> The networks, you have 5G, do you have 5G here yet? >> We are already experimenting, ready for it. The frequency's already freed up for the telco's to utilize them. It's already there for the 5G. Of course, fiber is everywhere, all the government entities are connected to the fiber. High speed, we have 100-meg, we have a gig, we have 10 gig, we have all kinds of speed available. >> No problem for bandwidth in the country. >> I don't think so. We don't have an issue about the bandwidth. And the processing power, once moved, then the optimization, which already happened. But as you mentioned, coming to the development, we started already, developing into the serverless, using the lamdas, using born-in-the-cloud concepts, that was not there once we started. But now we are already educating and training our employees. >> What's the reaction to it? >> The reaction is excellent. I give an example today about the fingerprint authentication. That's a basic service, but it requires a huge demand return from all the telco's, all transactions happen in telco's, private hospitals, the banking are coming. >> Yeah. >> Any authentication happens, it has to happen in a second. >> Yeah. >> So that requires a huge, massive infrastructure. Once we built it, at the beginning, for only a few customers-- >> Yeah. >> we invested about 250,000 dinar at that time. Now, I think, it's being moved completely to serverless-- >> Yeah. >> Concept, a new development. >> Yeah. >> So... >> A simple idea, hard to implement in the old way, but the new way, you got to wire API's around, sling API's, and connect devices, telco's, environments quickly. So this brings up the integration, this is the benefit of the cloud. >> [Mohammed Ali Al Qaed] Exactly. >> The glue layer is, what, microservices? Is it API's? How are you making that lambda function...? >> You know, that API's, and, just, you call the service and it gets you online and you go back to the storage. I mean, a basic thing. >> Yeah. >> Initially, you know, you need a testing environment, a development environment, a lot of infrastructure, and then you have to secure all of that, secure your data. >> Yeah. >> Now, it's a fraction of that cost and much faster to go to market. >> I'm a huge believer in the services model, and this is why microservices is a big deal right now in clouds, if you look at all the cloud-native conversations, it's containers, we're using it, no problem, very good to use containers. They're great. Kubernetes, now, orchestration. But deal with state and stateless applications is now the new challenge because there are so many new services that are spinning up. Soon, you're going to be like, ordering McDonald's, you know, I'll have a microservice over here, so this is the world we're moving to. This is the services. >> Exactly. And we would like to build a center of excellence, you know? Because we get into this journey, we looked into all our legislations and the ecosystem, trained our employees, their skillset is very important, with the program, with Tamkeen. We looked into the training strategy, all the portfolio training, making sure that our Bahrainees have the ability to develop, to operate, databases and all aspects, even the planning of it. Then institutes, partners, to be ready to train the private sector and everybody. >> You know, Mohammed, I'm really impressed with the entrepreneurial people that I've met. They've got a good mojo to them, because they're kind of cocky, which I love about them, but they're not arrogant. They're like, they're smart, and I so I got a... I see a good community there. The question for you is, as you move to cloud-native, how is that transition? The young kids get it. I mean, it's no problem. >> Yeah. >> Where's the progress on the skillset gap? I've heard that conversation. I just don't see it being a problem if the young kids are eating up the cloud stuff like it's nobody's business. >> Yeah. >> Then I don't see a problem. What's your take on this skills gap thing? I mean, the guys I met, and the entrepreneurs, they're like, they want more action. >> Exactly. The point is the current employees that we have already. Hundreds of government employees that have been trained in a different environment with different technologies. I get a couple of questions from some of the professionals in the market, private sector and government sector: how we can benefit out of that? How we can help? We are experts in the field, but cloud for us is a new thing. So as you mentioned, for them it might be a bit more difficult. So what we did, and the IGA, we created a taskforce of the most brilliant team, and told them okay, you have to migrate the workloads, train, we'll give you the training, and you have to migrate. >> Go. >> Next, you have now to optimize. Give the task of migration to somebody else, a new team, and the old team, they have to optimize. Third, now you have to work on, bore on the cloud, develop on the cloud, create the environment of the cloud, a new concept. So that's how we take-- >> So you're spreading the work around through hands-on training? >> Of course. You train, and then you get them into the action, hands, on, and so on, one by one. But, eventually, the university's already working on training their students. So we want to make sure that part of the curriculum, the cloud is there for the new generations to take it from day one. >> You know, you guys are a learning culture, my observation, first time here, very impressed. Very friendly, which is always cool. But, it's a multilingual culture. So, if you add source code to the new lingua, coding is going to be critical. Are you guys getting at the younger generation really when they're young? How young are you going in terms of the new language, software... Thoughts on that? Where do you see that going? >> Starting from school-- >> Elementary school? >> From elementary school, trying to get them in to coding. Universities as well. >> So you are teaching kids to code? >> Of course. And you know, any citizen they can get any certifications free of charge, according to the agreement with Tamkeen Labor Fund. They are willing to train any Bahrainian on any certifications, professional certifications, free of charge. >> That's great. >> To be ready for the next, and making Bahrainians-- >> So there's no excuses. >> Of course. >> There it is. >> We want to give Bahrainians a choice for employment. >> Yeah. >> You know? If that's the future, we have to make them ready for the future. >> That's great. And the cloud's going to give you all that energy. Talk about the relationship with Amazon a bit, Amazon Web Services. Obviously, Teresa Carlson, really behind this, the whole team. I talk about the whole company, I see them getting behind this and partnering with you guys. They're not just coming in here and being Amazon. There's a real co-development ethos. Talk about the relationship you have with... >> Amazon is impressive. I mean, the way that we work, in a partnership way, everybody should think about the long-term, not the short-term part of the partnership. That they should help the economy, the Bahrainis for employment, making sure that the economy will benefit out of this move to Bahrain. And as well, we have to help with the registrations, with the regulations, with any infrastructure connectivity to the international links. Whatever they need, we try to help them because we believe that eventually it will create the ecosystem for the market. >> I know they open up a lot of doors for you guys, and then for us as well. They attracted us to come and cover the territory here, so we're super excited. And I'm so glad we came because I learned a lot. >> Thank you. >> It's been fantastic. Okay, your big idea... Final question. What's your big idea that's going to come out of the cloud? It doesn't have to be the complete... Your idea, in your personal opinion, what is going to happen five years down the road? What is it going to look like? What will this new magic look like? What's the outcome? >> I think it will be a major restructure and reform in the government. So most of the people working into the routine work of buying and configuring, buying and configuring, they can be more focused into the real problem about the innovation, trying to bring solutions to the problems and issues in the country. Trying to develop software that will help the economy to foster, and to look at what is required, what is the vision of the leaders, try to implement those. So most of the people think business. Before, it was isolation. The technical people only, they had their territory, their environment looking at the wires and hardware and configurations, and somebody else looking into the development and a third group of people who are looking strategically, analytics, and how to utilize it. So, I think what we'll have, we'll merge those people, thinking only about the solutions, and how to analyze and how to come with new solutions out of those analytics. >> And that model has been consolidated, those silos have been broken down. With the cloud, it brings it all together. Developers are now on the front lines. >> Of course. And those-- >> And they're driving the business. >> They're driving the business. >> Mohammed, great to have you on, great to see you. Thanks for sharing your insight. And congratulations. Looking forward to tracking all the great coverage. Amazing opportunity here for everyone in the country, and also for Amazon and for us. Great to meet new people. This is theCUBE, I'm John Furrier. You can reach me on Twitter @Furrier, F-U-R-R-I-E-R, or just search, I'm open. All my channels are open, Telegram, Facebook, LinkedIn, Snapchat, you name it. Say hello, reach out. Stay with us, more all-day coverage after this short break. (tech music)

Published Date : Sep 30 2018

SUMMARY :

Brought to you by Amazon Web Services. of the Information E-Government Authority, So the first question I have to ask you is, and the technology, if you don't innovate, if you don't You have to look at it in a comprehensive way. or barriers for the implementation. to migrate huge workloads to the cloud. all the gear you got to do, and the training, And the key learnings now that cloud-first has been That's the biggest challenge. About the time to market. the full utilization of them. And you guys have speed under your belt. And that's the Bahraini culture. the 24-month, oh we built it, and you don't know The setup for you guys is a little bit different. for the infrastructure? Of course, the infrastructure in terms Of course, fiber is everywhere, all the government And the processing power, once moved, about the fingerprint authentication. Any authentication happens, it has to happen Once we built it, at the beginning, to serverless-- but the new way, you got to wire API's around, How are you making that lambda function...? the service and it gets you online and then you have to secure all of that, and much faster to go to market. I'm a huge believer in the services model, that our Bahrainees have the ability to develop, The question for you is, as you move Where's the progress on the skillset gap? I mean, the guys I met, and the entrepreneurs, the training, and you have to migrate. Give the task of migration to somebody else, for the new generations to take it from day one. the new language, software... get them in to coding. And you know, any citizen they can get If that's the future, we have to make them And the cloud's going to give you all that energy. I mean, the way that we work, in a partnership way, the territory here, so we're super excited. come out of the cloud? So most of the people think business. Developers are now on the front lines. And those-- Mohammed, great to have you on,

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
AmazonORGANIZATION

0.99+

Teresa CarlsonPERSON

0.99+

18QUANTITY

0.99+

2010DATE

0.99+

Mohammed Ali Al QaedPERSON

0.99+

MohammedPERSON

0.99+

Amazon Web ServicesORGANIZATION

0.99+

John FurrierPERSON

0.99+

BahrainLOCATION

0.99+

2007DATE

0.99+

10 gigQUANTITY

0.99+

200 servicesQUANTITY

0.99+

Information E-Government AuthorityORGANIZATION

0.99+

Middle EastLOCATION

0.99+

last yearDATE

0.99+

AWSORGANIZATION

0.99+

24-monthQUANTITY

0.99+

todayDATE

0.99+

100-megQUANTITY

0.99+

14 monthsQUANTITY

0.99+

first questionQUANTITY

0.99+

first timeQUANTITY

0.99+

McDonald'sORGANIZATION

0.98+

first strategyQUANTITY

0.98+

LinkedInORGANIZATION

0.98+

IGAORGANIZATION

0.98+

ThirdQUANTITY

0.98+

Tamkeen Labor FundORGANIZATION

0.98+

AWS SummitEVENT

0.97+

FacebookORGANIZATION

0.97+

Information & eGovernment AuthorityORGANIZATION

0.97+

about 250,000 dinarQUANTITY

0.97+

last nightDATE

0.97+

theCUBEORGANIZATION

0.96+

24 monthsQUANTITY

0.95+

over a yearQUANTITY

0.94+

telcoORGANIZATION

0.94+

five yearsQUANTITY

0.94+

2030DATE

0.93+

SnapchatORGANIZATION

0.93+

BahrainiansPERSON

0.91+

TwitterORGANIZATION

0.91+

BahrainisPERSON

0.9+

Hundreds of government employeesQUANTITY

0.89+

AmazonLOCATION

0.88+

firstQUANTITY

0.88+

iGAORGANIZATION

0.86+

third groupQUANTITY

0.82+

four channelsQUANTITY

0.82+

a secondQUANTITY

0.82+

day oneQUANTITY

0.79+

couple of yearsQUANTITY

0.78+

5GOTHER

0.71+

a gigQUANTITY

0.7+

Number twoQUANTITY

0.68+

BahrainiOTHER

0.68+

TamkeenPERSON

0.68+

FormulaORGANIZATION

0.66+

BahrainianOTHER

0.64+

TelegramORGANIZATION

0.63+

@FurrierPERSON

0.58+

ChiefPERSON

0.57+

BahraineesPERSON

0.56+

Formula OneORGANIZATION

0.54+

F-U-R-RORGANIZATION

0.5+

oneQUANTITY

0.45+

Jason Buffington, Enterprise Strategy Group | Veritas Vision 2017


 

>> Announcer: Live, from Las Vegas, it's the Cube covering Veritas Vision 2017 brought to you by Veritas. >> Welcome back to Las Vegas, everybody. This is the Cube, the leader in live tech coverage, and this is our second day of Veritas Vision in 2017. I'm Dave Vellante with Stu Miniman. Jason Buffington is here, good friend of the Cube, Senior Analyst with the Enterprise Strategy Group, otherwise known as ESG. Jason, good to see you again. >> Thanks for having me back. >> We've been bumping into each other a lot lately, a lot of storage stuff going on and you you gave a panel discussion today. You had, you know, three of the four big Cloud guys up there, no Amazon, Stu. They weren't up on the panel, but that was good, you had an interview with those guys. >> Jason: Yeah. >> So, congratulations on that and welcome again. >> Yeah, everyone wants to talk about data protection, right? So, there's... >> Dave: Hottest topic, isn't it? >> It is, every time you go to a show, the last show that I was at, it seemed like over half the booths were talking about data protection. So, to come here, you know, Veritas kind of owns that as a name. And so it's been fun to just be part of the participants. >> Yeah, Jason, you know, you cover this base, and you know Veritas well. There are people I talked to getting ready for this, and they said, "We remember Veritas back in its hay day." You know, back pre-acquisition. During the virtualization era, it kind of got quiet. I mean, they got acquired by Semantic, things went down, but now they're an independent company, and one of the shows that, you know, we've been at VMWorld, absolutely. Data protection is super hot, you know, product of the year was one of those companies, whole lot of startups there, a lot of investment. What's your take on kind of the new Veritas, you know, where they fit in that ecosystem with all those startups and everybody else? >> No, that's a good read, so let's talk about the market first, and then I'll put Veritas in it, right? So, I think you're spot on that when the virtualization wave came through, most of the really big established data protection vendors were not first market, right? And in fact, every time that we see this, I've been doing this for 28 years, I've been backing stuff up, right? And for most of it, every time the platform shifts, the traditional dominant data protection vendors are not the first ones to jump on that new gear, right? Windows versus NetWare, now we're into virtualization. So, we saw Veeam, and PHD and vRanger, and a few others that barely get an honorable mention in that line, right? We're in a really interesting time, though, this time around because every time, in the past, when you moved off of the old platform, the presumption was, you turned it off, right? This time around, we're on the, here's a fancy word, we're on the precipice of a new shift again because we're looking at Cloud as the new platform to move to. But here's the fun part. We're not leaving the old stuff behind, right? We're not turning off all the virtual servers and the physical servers are on their way out the door as we go to Cloud. We're embracing Multicloud as the new destination, not this mid-step along the way. And I think that's really interesting because, just like in every time past, it means we're going to get a reset of the leader board when it comes to data protection. And, just like in times past, the secret sauce that made you dominant on the last platform, doesn't necessarily give you an edge technology-wise on the next platform. All it really does is give you momentum, right? So, yeah, there's a few other folks that we could list that they've got some momentum going for one reason or another along the way, but for the marketplace, if physical and virtual and Cloud are all going to be together, Veritas has been doing some of those for 20 some odd years. They've made some announcements around the rest of the suites. I think they're in a good place here. The thing I'm excited about from Veritas, and I do, I'm a fan, you want to root for them, right? I mean, 25 years on the bench, you want to see them keep going. I think the opportunity is that, since the divestiture from Semantic, they have a lot more focus, right? You know, it's really hard to tell a story that's everything from Malware and cyber security, all the way through to a breadth of data protection. But if you look at how they're talking about things now, and I really like the 360 narrative that kind of pulls it all together. Every part of their portfolio kind of pulls the other parts together, right? It doesn't matter, in data management, whether you want to start with backup, or you want to start with storage, or you want to start with availability, anywhere you look on that circle, it's going to pull the rest of the line in, and these are all the things that folks are asking for from a customer base. So, I like the tech that they've got. I like where the market is headed, and I think they've got a real shot to be one of those top three dominant names that we talk about moving forward. >> Yeah, so, I mean it's a 30 plus year history. >> Jason: Yeah. >> And pretty amazing, I mean this is an amazing story, this company. I mean, they came out, kind of a small company, and then there was that relationship which they bought Seagate. You know, Seagate's backup business. Seagate actually had a piece of the company for a while. >> Jason: Yeah. >> You know, Al Shugart, when he sold that stock, basically saved Seagate cause of the cash infusion. So, it was a long history, and then they kind of went dormant... >> Jason: Yeah. >> For a while under the Symantec Governance. And now, so the big question is, can Veritas get its mojo back in the space and become that super hot company again? >> So, by the way, sidebar, you talked about Seagate. I actually have a copy of Seagate Backup Exec sitting on a shelf in my office. (Dave laughing) And one of these days, I will open up the data protection museum, cause I think I've got most of the pieces and parts laying around. So, can Veritas get is mojo back? The thing that Veritas has to consistently remind people, one, we are not your daddy's or your granddaddy's backup company anymore, right? So, they're working on things like, they announced this week a new UI coming for NetBackup 8.1, and I thought they were going to crowd mob out of affirmation for that. People were so excited for, you know, finally we're going to get a contemporary UI that doesn't look like 1995 coming in, in that backup. So, certainly, some of the cosmetics, the sterilization of that UI going across as many of those products as possible in order to provide more of a contemporary feel. That's an easy place to dig on, right? But I think what Veritas really needs to think about is, they need to remind folks that, while they are not the stodgy presumption of what people might think, this is not their first rodeo in any of these areas, right? We had new announcements on software to find storage this week. Things like storage foundation and VCS, they've been doing that for 25 years, right? I mean, they've been doing to software to find storage before it was a thing, right? Availability, right? So, we talk about, I like the VRP product. I think it's a cool architecture, and something certainly that powers a lot of the Cloud mobility type capabilities that are there. And the idea of a heterogeneous platform to enable higher levels of availability, I think the market is just now growing into that, right? So, the trick is, we're not the old folks, but, oh by the way, we have reams of experience like you can't imagine. Let's put those things together and have an enterprise level conversation. >> So, let's lay the horses out on the track here. I mean, we were all at VMWorld, and we saw the, it was the hottest... That and security, backup and security are the two hottest spaces in the business right now. We saw the startups, the Cohesity's, the Rubrik's, the Zerto's, and sort of, the upshots. The Veeams, you know, a lot of action at their booths. Obviously, Veritas getting its mojo back. Where's Commvault in all this, so how do you lay out the horses on the track, what's the competitive landscape look like? Paint a picture for us. >> Yeah, so, first and foremost, I always go back to what ESG calls the data protection spectrum, right? So, the behaviors of archive, backup, snapshot, replication, availability. They are not interchangeable mechanisms. We call it a spectrum as a rainbow kind of feel. You know, when is the last time you went outside, saw a rainbow in the sky, and one of the colors was missing? You know, these colors do not replace each other. Snapshots and replications, etc. When you look at where the market's going, imagine a capital Y. In fact, if you go look up on your favorite blog site, I have a blog on, why does data protection have to evolve? This is the answer to your question. The base of that Y is just backup. Can you make copies of all of your stuff? And even that, I think a lot of folks have a challenge with. The next step up is that idea of data protection. So, backup plus snapshots plus replications, single set of policies. Where the market's going, and how it kind of lays out the horses, is now we're at that fork in the road in the capital Y, right? And some of the folks are moving down the availability path. And think about that word for a second, you can remember the vendors who like to go that direction. We're going from reactive recovery to proactive assured productivity, right? Because all the backup folks are just as down until somebody hits the restore button. That's the thing that no one really wants to talk about, as opposed to, if you have monitoring, if you have orchestration, if you have failover and rapid recovery mechanisms. Now, you really do have an availability story that comes out of that. And not all the vendors that you mentioned have that. >> Dave: Well, who are the leaders? >> Yeah, so, certainly, from a momentum and brand perspective, Veeam is definitely on the front line of that, you know, I think car racing is more easier... >> Dave: Cause they've got growth and... >> Yeah, they have momentum, they have, certainly virtualization is still a sweet spot for the data centers... >> Obviously, Veritas is... >> Veritas is absolutely... >> They said 15 years in a row in the Gartner Upper Right... >> Yeah. >> Okay, check. >> Dell EMC, broad portfolio there. Those are kind of the biggest three from, who has all the checked boxes they need to make sure they have a dialogue for the next conversation. >> And Commvault, you wouldn't put in that? >> So, well, I always think of three, you know, bronze, silver, gold, not in that order. >> Yeah, it's like baseball playoffs. Who's going to get in, who's the wild card, you know. >> So, Commvault checks all the right boxes, right? They have all the right narratives along the way. I think the challenge is, organizationally, they're a little siloed in how they tell the stories, and so sometimes it's hard to remember that they're actually the only ones who have a single code base. The ones that, you know, one set of tech that can check all the boxes. Everyone else actually has some myriad of pieces and parts that have to be assembled along the way. >> Dave: So, that's both a strength and a weakness... >> Yeah. >> Dave: For Commvault, right? >> Yeah, the opportunity is there to increase the marketing to tell one narrative. >> Kind of Tivoli, same thing, right? >> Yes, same kind of idea there. And by the way, I don't count, let's call them Spectrum Protect now, but I don't count them out. So, Spectrum Protect took a facelift a couple years ago and really got virtualization savvy. They took the, they had the same gap that everyone else that you mentioned had, and, what is it, six, four, a couple years back, they finally got around to that. And then they just announced Spectrum Protect Plus, which is really built for that V-Admin role. So, certainly we've got a good lens there. On the other side, just like in every other generation, you've got some upstarts that are looking pretty good. >> Well funded, some of them paid 100 million. >> Yeah, well funded, some of them I think have kind of a little bit of a puffer fish, right? They feel bigger than they are for the moment, and yet, the tech looks really good. They want to have a dialogue that says, don't start with backup and try to grow forward. Start over, right? Reimagine what storage might look like in the broader range of things. And by the way, data protection is one of the outcomes for that. And so, you put the Actifio, Cohesity, Rubrik, kind of mix, along the lines for that. You also get the... Catalogic stuff that goes into, that's OEM by IBM, kind of gets on the other side. I think that's going to be probably the coolest thing to watch in 2018. So, you hear the buzz words of copy data management. Everybody wants to talk about some version of those three words. We think that the market's going to go either evolution versus revolution. So, evolution is, start with the data protection folks that you know, and those technologies are going to grow into data management type folks. Here at the show, right, so we saw Veritas Velocity. It's their first foray into that. Cloud Point starts to come into that mix as well. So, the idea of keeping all you need, getting rid of it when you don't, and enabling, and here's the fun part, enabling those secondary use cases so that you can get more value out of that otherwise dormant data. Mike talked about that during the day one keynote. I thought he was spot on for that. So, that's the evolution approach. Revolution, start over, better storage, gets you the same results. Those other guys are old anyway... >> So, Bill Coleman's saying, "It's ours to lose." He said that to us on the Cube. They're obviously an evolution play. >> Jason: Yep. >> I've also heard, they've got, they've made the claim, "We've got the best engineering team in the business." Comments? >> So... >> Dave: It's a very competitive market. >> Yeah, it's hard to say best. I never like ultimate superlatives, but here's what I will say. I meet an amazing number of engineers at Veritas who have been doing this 15, 20, 25 years. There's a lot of wonderful institutional knowledge that comes out of that, that you don't get when you're three, five years, even if you come from multiple vendors, and you kind of pop along the way. There are folks that their initials are still in the source code of NetBackup, and I think that gives them an edge from that perspective if they have a vision from an architecture and from a message perspective on carrying it forward and growing beyond just backup. >> Yeah, Jason, want to get your commentary on the customers. So, one of the things we're trying to reconcile here is, they've got a lot of NetBackup customers. >> Jason: Yeah. >> And then they're pitching this new Cloud hyper-scale, distributed architecture world. Are the customers ready for that? Are they, you know, Bill Coleman told us, five years, ten years, maybe five years from now, every single product that's selling today will be obsolete. So, are the Veritas customers today ready to make that move? What are you hearing? Or are they just going to, you know, go to Microsoft and Amazon and, you know, come in that way? How does this, you know, it goes that kind of revolutionary, evolutionary, discussion you were having. >> Good read, so working backwards, I don't think the answer for better backup for the enterprise is clouding. Cloud managed, absolutely. Disaster recovery as a service, as a secondary tier for the people who don't want to have dormant data centers, yeah probably. But we're still going to have a significant majority of infrastructure on-prem that's going to demand for current SLAs to have recoverability on-prem as well. So, I don't think it starts from a Cloud angle. What I do think, from the Veritas customer perspective is, certainly, you know, Veritas is, their homies are the NetBack of admins. That role is evolving. Or maybe I should say it's devolving. You know, you're not going to have backup admins in the same way. Honestly, more and more, we see that data protection should be part of a broader system's management platform management conversation, right? Cause if I'm an IT generalist, that means I don't have a Ph.D. in backup, and I don't want one. I'm an IT generalist, and I'm the one who's responsible for provisioning servers, and patching servers, and providing access to servers. When those green lights turn red, I want to be able to be part of that process and not wait on somebody else. And if I want to be part of the recovery process, it means I better be part of the protection process as well. So, certainly, Veritas is going to have to grow into some new personas of who they're going to be adding value to. IT ops is the big one, right? So, the backup admin is starting to decline a little bit, the V-Admin for the virtualization role is starting to decline a little bit. That IT operations role is really taking a much more dominant share. That said, Veritas's best route to market is to go through the backup admin, and not in spite of because you can turn that backup admin into a hero by saying, "Look, you have a certain set of problems." "Your adjacent peers have a wider set of problems, "and aren't you going to be the smart one "to walk in somebody who can fix "the rest of the problems while we're at it." And that's that 360 story... >> Well, to your point, evolve or devolve, that role. So, we're out of time, but how about a plug for some recent research, what's hot, what's new, anything that you've worked on that you want to share with the audience. >> Yeah, so ESG, we just finished research on real world SLAs and availabilities. So, how are people doing that proactive lens, as opposed to just reactive? Today, earlier today, I kicked off research with the research team on copy data management, so all that evolution/revolution, we're in that right now. And then the next two projects we're working on, GDPR readiness and data protection drivers in Western Europe. Appliance form factors for data protection, so turnkey versus dedupe, is kind of the next one. And then we're going to refresh our Cloud Strategy Data Protection intersection, so BaaS, DRaaS, STaaS, IaaS, and SaaS, and how the protection traction moves. >> Awesome, sounds like a good lineup. I'd be interested to see that GDPR readiness. We'll have to forecast that and... >> That'll be fun. >> And then hit you up after that comes out cause there's going to be some big gaps going on there. >> Yeah. >> Hey, thanks very much for coming back in the Cube, good job. >> Thanks for having me. >> Alright, you're welcome. Okay, keep it right there everybody, Stu and I will be back. This is day two, Veritas Vision. You're watching the Cube.

Published Date : Sep 20 2017

SUMMARY :

brought to you by Veritas. Jason Buffington is here, good friend of the Cube, and you you gave a panel discussion today. So, there's... So, to come here, you know, an independent company, and one of the shows are not the first ones to jump on that new gear, right? Seagate actually had a piece of the company for a while. basically saved Seagate cause of the cash infusion. And now, so the big question is, So, by the way, sidebar, you talked about Seagate. So, let's lay the horses out on the track here. And not all the vendors that you mentioned have that. and brand perspective, Veeam is definitely on the front line a sweet spot for the data centers... Those are kind of the biggest three from, you know, bronze, silver, gold, not in that order. Who's going to get in, who's the wild card, you know. So, Commvault checks all the right boxes, right? Yeah, the opportunity is there to increase And by the way, I don't count, let's call them So, the idea of keeping all you need, So, Bill Coleman's saying, "It's ours to lose." "We've got the best engineering team in the business." are still in the source code of NetBackup, So, one of the things we're trying to reconcile here is, So, are the Veritas customers today ready to make that move? So, the backup admin is starting to decline a little bit, that you want to share with the audience. and how the protection traction moves. We'll have to forecast that and... And then hit you up after that comes out back in the Cube, good job. This is day two, Veritas Vision.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
JasonPERSON

0.99+

Jason BuffingtonPERSON

0.99+

MicrosoftORGANIZATION

0.99+

DavePERSON

0.99+

Dave VellantePERSON

0.99+

Bill ColemanPERSON

0.99+

IBMORGANIZATION

0.99+

AmazonORGANIZATION

0.99+

threeQUANTITY

0.99+

MikePERSON

0.99+

SeagateORGANIZATION

0.99+

2018DATE

0.99+

VeritasORGANIZATION

0.99+

Stu MinimanPERSON

0.99+

20QUANTITY

0.99+

28 yearsQUANTITY

0.99+

25 yearsQUANTITY

0.99+

Las VegasLOCATION

0.99+

Veritas VisionORGANIZATION

0.99+

15QUANTITY

0.99+

StuPERSON

0.99+

15 yearsQUANTITY

0.99+

Western EuropeLOCATION

0.99+

TodayDATE

0.99+

30 plus yearQUANTITY

0.99+

ten yearsQUANTITY

0.99+

SemanticORGANIZATION

0.99+

VMWorldORGANIZATION

0.99+

Al ShugartPERSON

0.99+

100 millionQUANTITY

0.99+

1995DATE

0.99+

CommvaultPERSON

0.99+

SymantecORGANIZATION

0.99+

VeeamORGANIZATION

0.98+

2017DATE

0.98+

three wordsQUANTITY

0.98+

GDPRTITLE

0.98+

second dayQUANTITY

0.98+

GartnerORGANIZATION

0.98+

five yearsQUANTITY

0.98+

Dell EMCORGANIZATION

0.98+

ZertoORGANIZATION

0.97+

two projectsQUANTITY

0.97+

VCSORGANIZATION

0.97+

PHDORGANIZATION

0.97+

CohesityORGANIZATION

0.97+

oneQUANTITY

0.96+

one setQUANTITY

0.96+