(upbeat music) >> Narrator: From around the globe, it's theCUBE with digital coverage of AWS Public Sector Online brought to you by Amazon Web Services. >> Welcome back to theCUBE's coverage of AWS Public Sector Summit Online. I'm John Furrier, your host of theCUBE. I wish we could be there in person, but we're doing remote because of the COVID and the pandemic. We've got a great guest, Paul Grist. Worldwide Public Sector, Head of Education International for AWS. Paul, thank you for coming on remotely. >> Great to be here, John. >> There's a lot of disruption in the education space this year with universities and schools still uncertain about what the future will look like. What are some of the biggest trends you're seeing? >> John, what we've seen is the rapid adoption of technology and the growth of flexible online learning, learning that can take place anytime, anywhere. What we've seen is universities, national education systems, and schools rapidly migrating systems and content to the cloud, spinning up new applications. And we've seen companies that provide technology and content and platforms, the ed techs and publishers of the world, increasing their capacity, increasing their capability to deliver new applications to education. >> What is some of this research that you're finding out there? >> Yeah. You know, a time of much change and things happening very, very fast. We responded fast to the changes, John. Got a load of customer conversations together, looking at speeches by educationalists who were responding to the changes at some of the online events that spun up very quickly at places like the University of Buckingham, ASU, JSV, Inside Higher Education, places like Blackboard World. And really just talked to those leaders about their responses to the change, what kinds of things they were doing, and brought that together into the research. It's underpinned by some in-depth research and insights from education reports and articles too. >> Thanks Paul, really appreciate it. Having that research is critical. I know you guys do a lot of work on that. I know you got some news, take a quick plug for the new research that's coming out. You guys just put out today, just take a minute to quickly explain what it's about and how to find it. >> We're publishing today some new research that shows the seven key emerging trends in this new world of education. Check it out on the AWS website. Two key trends, flexible learning and the new world of employability. >> So you guys got a lot of data. It's great with Amazon, got a lot of customers. Good to see you guys getting that research. The question I have for you Paul is, what amount of the research shows really the COVID situation? Because there's before COVID, there's kind of during, and then there's going to be a post-COVID mode. Was that prior research in place with COVID or after COVID? Can you share kind of the update on the relevance of your research? >> Yeah, I think the sector has changed. The sector has gone through the fastest change it's ever gone through. And undoubtedly most of the issues, most of the challenges and opportunities in the sector, predate the pandemic. But what we've seen is COVID accelerate many of the challenges and the opportunities, but also bring new opportunities. >> Yeah, one of the things we've seen with education is the disruption, and the forcing function with COVID. There's a problem, we all know what it is. It's important, there's consequences for those. And you can quantify the disruption with real business value and certainly student impact. There's been downsides with remote education. More teacher-parent involvement and students having to deal with isolation, less social interaction. How do you guys see that? Or what is Amazon doing to solve these problems? Can you talk about that? >> Yeah. I think you know, education is very much a people business. And what we've been trying to do is partner with organizations to ensure that the people are kept at the center of the business. So working with organizations such as LS, sorry, Los Angeles United School District in the US to spin up a call center to allow students to contact their tutors. And parents to interact with tutors, to get questions answered. >> So one of the challenges these academic institutions are facing is speed, it's pace of change. What's going on with competition? How are they competing? How are universities and colleges staying relevant? Obviously there's a financial crisis involved. There's also the actual delivery aspect of it. More and more mergers. You're starting to see ecosystem changes. Can you talk about what's going on in the educational ecosystem? >> Yeah I mean, educational institutions are being forced to rethink their business models. It's an international marketplace in higher education. It's been a growing marketplace for many, many years. That suddenly stopped overnight, so every university has had to rethink about where their revenues are coming from, where the students are coming from. There's been some surprises too. I mean in the UK, actually international enrollments are up post-COVID because one of the strange side effects of COVID is without being able to travel, there's actually a cost saving for students. And so we've seen universities in the UK benefit from students who want to study, perhaps travel and the cost of study was too high previously. Now being able to study remotely. It's an unexpected and unintended consequence. But it kind of shows how there are opportunities for all organizations during this time. >> Many countries had to cancel exams altogether this year, which has been a big, huge problem. I mean people are outraged and people want to learn. It's been, you know, the silver lining in all this is that you have the internet (laughs). You have the cloud. I want to get your thoughts. How are universities and schools dealing with this challenge? Because you have a multi-sided marketplace. You've got the institutions, you've got the students, you got the educators, they all have to be successful. How are universities dealing with this challenge? >> Yeah I think, you know, teaching and learning has been online for 20, 30 years. And I think a lot of organizations have adopted online teaching and learning. But I think assessment is the one big area of education that remains to be made available at scale at low cost. So most assessment is still a pen-and-paper-based. There's big trust and identity issues. And what we're seeing through this COVID change is organizations really getting to grip with both of those issues. So, having the confidence to put assessment online, to make it available at scale, and then also having the confidence to tackle trust and identity questions. So who is taking the exam, where are they sitting? Can we be sure that it's actually that person taking that exam? So you know, the rise of things like proctoring technologies giving organizations the opportunity to assess remotely. >> How has this crisis affected research at academic institutions? Because certainly we know that if you need a lab or something, certainly we're seeing students need to be physically in person. But with remote and all those changes going on with the scale and the pace of change, how has research at academic institutions been impacted? >> Yeah I mean, research has always been a really collaborative activity, but we've seen that collaboration increase. It's had to increase. Researchers have had to go remote. Many of them work in labs. They haven't been able to do that. They've needed to spin up applications and new technologies in the cloud to continue working. But what we're seeing is governments taking an increased interest in the research being applicable, making sure that it leads to innovation which is meaningful. Getting much more involved and insisting that the research is made available now. And of course there's no place that that's clearer than in health research and trying to find a cure for COVID. And then secondly, we're seeing that research is becoming much more collaborative not just across institutions but also countries. So one of the great projects we're involved in at the moment is with the University of Adelaide who are collaborating with researchers from the Breeding and Acclimatization Institute in Poland on a project to study the increase in crop yield of wheat. >> One of the things that's coming out of this, whether it's research or students is open online courses, virtual capabilities. But a concept called stackable learning. Can you explain what that is? >> Yeah. We're in a global marketplace in education and there's increased competition between universities and education providers to make new types of certificates and online badges available. We know that employers are looking for ever more agile methods of scaling and upskilling. And stackable learning is a concept that's been around for a couple of decades now, where learning is broken down into smaller chunks, put together in a more personalized way from a number of different providers. Spun up very, very quickly to respond to need and then delivered to students. We're seeing some of the big providers like edX and Coursera who, again have been around for over a decade become really prominent in the provision of some of these stackable credentials. Their systems run on the cloud. They're easy to access, in many, many cases they're free. We're seeing an increasing number of employers and education institutions adopt and embed these types of delivery systems into their curriculum. >> Totally a fan of stackable learning, it's called the Lego model, whatever I call it. But also online brings the nonlinear progressions. The role of data is super important. So I'm very bullish on education being disrupted by cloud providers and new apps. So you know, I wanted to call that out because I think it's super important. Let me get to a really important piece that it has to be addressed, and I want to get your thoughts on. Cyber security. Okay, cyber attacks and privacy of students are two areas that are super important for institutions to address. What's your reaction to that? >> Yeah, I mean the use of more technology becomes, you know again, a target for cyber attack and unfortunately it's an increasing phenomenon. Simply put, every organization needs to put security first. Needs to operate as a security-first organization. They need to adopt technologies, people and processes that can protect their investments. And work with data management vendors, cloud vendors who've got the compliances and the common privacy and security frameworks such as GDPR in place to make sure that they provide secure services. AWS's security offerings include auditing, login and identity management, data encryption capabilities that offer more transparency and control, to allow institutions protect student data. >> Super important, thanks for sharing. Finally, what's the steps institutions can take to close the digital divide because now some people are taking gap years. Research is changing. People might not even have PCs or internet connections. There's still, this exposes the haves and have nots. What steps can institutions take to do their part? >> Yeah, digital learning is here to stay, John. We've learned that many learners do not have access to technology necessary for online learning. Whether those are devices or a reliable internet connection. But again, you know governments, states, educational authorities have all turned their attention to these issues over the last few months. And we're seeing organizations partner with technology providers that can provide internet connections. Partners in AWS, such as Kajeet who've installed hotspot devices on buses to deploy in areas with no connectivity. You know whether that's a place like Denver, Colorado or whether it's a place, you know, in Nigeria in Africa, remote connection remains a problem everywhere. And we're seeing everybody addressing that issue now. >> Paul, great to have you on theCUBE and sharing your insights on what's going on in international education. Final question for you. In your own words, why is this year at the AWS Public Sector Summit Online important? What's the most important story that people should walk away in this educational industry? >> The most important story, John, is it's a time of incredible change but also incredible opportunity. And we're seeing organizations who have wanted to change, who've wanted to deliver more to their students, who want to deliver a greater experience, who want to access more students and have much greater reach. Now with the appetite to do that. re:Invent is a great opportunity to work with AWS, to understand what's going on with our partners, with our customers. And look at some of the common solutions for the challenges that they're looking to solve. >> Paul Grist, thank you for coming on theCUBE. Really appreciate it. Worldwide Head of Education for International AWS. Thank you for sharing. >> Thanks John, great to be here. >> Okay, this is theCUBE's coverage of AWS Public Sector Online Summit. Remote, virtual, this is theCUBE virtual. I'm John Furrier, your host. Thanks for watching. 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>> Narrator: Live from Boston, Massachusetts, it's The Cube, covering Red Hat Summit 2017, brought to you by Red Hat. >> Welcome back to The Cube's coverage of the Red Hat Summit here in Boston, Massachusetts. I'm your host, Rebecca Knight, along with my cohost, Stu Miniman. We are joined by Kirk Skaugen, he is the Executive Vice President and President of Lenovo Data Center group, Lenovo. So thanks so much for joining us, Kirk. >> Thanks for having me. >> I want to start out by talking about Lenovo's commitment to open source, right. We're hearing a lot about this in this summit, It's the real deal! >> Yeah, well I was at for 24 years and had a long partnership with Red Hat there so as I moved over to Lenovo on that, open source is a key aspect of our strategy. Kind of foundational for us and where we sit with the days in our company, because we don't have this legacy. We're not someone who's trying to protect an old router business or an old storage business. So as we look at open source as part of our, kind of, open partnerships commitment, it's pretty foundational to what we're doing. >> Kirk, could you help us unpack that a little bit? We heard in Keynote this morning they talked about open source hardware. I know you guys have been involved in OCP. How much is software, how much is hardware? Where do you guys put commitment in? How much of it is partners? >> Yeah, so I think we're in about over 30 different standards bodies now committed to open source. It really happened after our acquisition of the IBM xSeries server business, so now we're the third largest x86 server provider in the world and we're expanding ahead in the data center, so we're participating about 30 standards bodies. We have about 12 open source projects going on with Red Hat, and we're really at the base level, announcing today something called Open Platform at Lenovo. It's something we said we would do a year ago at this conference, and now here at the Red Hat summit we're showing it in our booth actually there. It's a base open platform with an optimized stack which you can put NFE and other solutions on top of, so that's one example of things we said we were going to do a year ago today and then are doing today. It's really about, from our perspective, optimizing the base hardware for all these platforms. >> Interesting, we look at things. I hear people look at open source and there's more transparency. It's not like '08; there's a secret project we're working on and here it is. You worked at Intel. Everybody kind of understood the tick-tock that went on there, how does open source influence the planing that you guys go into and do you feel the road maps at a company like Lenovo are more transparent since you're part of open source? I mean, again, what you should expect from us is we're a leader in x86 system technology but we've also acquired assets like blade network technologies in the past as well. We're expanding as a company out of our server routes into networking and storage. We think containerization is going to be the future. Today we're sitting with, something like 32 world record benchmarks and our theme is kind of "different is better" which means it's the little things that we're doing with all these partners to tune out the best performance of these systems working with our partners. We're not trying to go far up the stack and compete with our partners. I think that makes us a little bit unique. We're in trying to be the best x86 system provider in the world. Expand that into storage and networking as we get the software defined. >> Great, and absolutely. It would be useful to kind of explain your role in the data center group itself. As you said, you've got in some pieces. >> Some came from the IBM, there's various acquisitions. >> Kirk: Mmmhmm. >> Lay out a little bit more of what you guys do and what your partner does. >> Sure, so I think a lot of people know Lenovo as being number one in PCs. This is the 25th year of ThinkPad and we look at our Think Server brand today and our X series brand that we acquired from IBM. >> So we're, again, the third largest server provider but expanding that into storage and networking and then we acquired the Motorola phone business, so we just crossed to be number four in the world outside of China, with a presence in India. So we basically have three businesses within Lenovo but Data Center group, we believe, is a big growth driver for the future. A lot of people I think, 25 years ago, would have never thought Lenovo would be number one in PCs worldwide. I think we're kind of sitting there as a server provider with number one in customer satisfaction, number one in server reliability, number one in quality by all these third party measures. Our biggest issue is people don't realize we acquired this amazing asset from IBM so we're here at the summit basically showing and promoting our brand, but also promoting the proof points underneath that. >> This event is very global, multicultural. Lenovo's also a global company. Maybe speak a little bit to that; where your teams live, where development happens and what your customer base looks like. >> I live in Raleigh. We have a dual headquarters in Raleigh and Beijing, but we operate in over 160 countries. We have over 10,000 IT professionals now within the data center group. We have manufacturing in the United States, in Mexico, in Hungary, in China, so we can basically globally ship everywhere. When I looked at moving from Intel to another company, number one this enabled me to get one step closer to the customer, but I thought Lenovo's one of the best companies I saw that we're partnering. I think in the data center group, you look at our list of partners and it's unprecedented partly because we don't have a legacy business, so almost every startup and everybody who wants to do something new ends up wanting access to our presence in China, being number one in China, but also because we're not protecting a legacy so they see us as someone interesting and unique to partnership with. So open source is one of those areas where I think, now that we separated from IBM we're clearly an x86 provider committed to open source and the way we're getting into telecom, where we hadn't been, and competing with our big customers is because we're open and ideally we're more agile and partner better. >> I'm wondering if you could comment on the culture of these culture of these various places. As you said, you've been in Portland for a long time. You're now new to Raleigh. Your company is Beijing and Raleigh and you do business all over the world. How do you experience how these engineers, are they different in different parts of the world? Or is open source really transcending that and there is a much more of an openness and a transparency? >> Yeah, I thought I'd fit really well into the Lenovo culture. I think six months into the job, I feel like it's exceeded my expectations. If you look at the executive staff at Lenovo there's something like seven different nationalities on there from Italy, and Switzerland, and Australia, and the U.S., and China, Hong Kong, Singapore, India. >> Rebecca: And that's by design. >> Yeah, by design. So I think it provides a really unique perspective as you're looking at market trends, and then customers and things like that. When you look at the engineering aspect of it I'm looking at this efficiencies of the PC, the cost economics of the PC, having some of these factors. We're actually one of the last companies who's designing our own systems and putting them in our own factory, so from that perspective we get the efficiencies of being part of a larger PC company, but listen, data center's very different, right? We have a completely autonomous data center group now but we get the efficiencies of that, so we can kind of get the best of all the cultures that we participate in with development in Romania, in India, in China, Raleigh and again, we can manufacture in any place the customer wants us to manufacture pretty much. >> You mentioned that you're one of the last companies that's designing your own systems and putting them into your machines. Is that going to go by the wayside? You're one of the last, so all these other companies have decided it's just not sustainable. Can you comment on that? >> Well I think consolidation is absolutely key. If you look at the PC industry, and I managed the PC business at Intel the last three years. There's absolutely been consolidation in that market. You should look at some of the Japanese suppliers going away, but that's what enabled Lenovo to continue to grow in a multi-hundred million unit market. Today we ship about 100 servers a minute. A hundred servers an hour, rather, about one a minute. If you look at the consolidation trends I think still going to be a lot of consolidation in the market around that, so we believe we can grow in that market. PCs through consolidation, and if the PC market flattens out, even in the data center space where I think there'll be fewer and fewer players that will be able to compete. It really gets down to just uber-efficiency. When you're running in a factory that's building as the number one PC company, you get manufacturing efficiencies that other people can't do at our subscale. So as an example, when we look at things like supercomputing we're now the fastest growing supercomputing company on the planet. 99 of the top 500 supercomputers. That's because we can build very, very efficient products in a market that typically runs on razor-thin margins, right. >> Kirk, we talk about that huge volume of servers. Can you speak to where Lenovo's playing in the service provider and cloud marketplace? >> Sure, I think we just reorganized into kind of, four customer-centric markets. So first is in hyperscale, we participate with Baidu, Alibaba, Tencent and we're expanding across some of the largest hyperscale providers in the West Coast. We believe designing our own board, putting in our own factories gives us the cost economics to compete with the largest data centers in the world, just 'cause we can make money in PC desktop towers which is a pretty commoditized business. We think we can make money there. Software-defined, I think what we're seeing is because of our lack of legacy hardware whether it's a legacy SAN or a legacy routing business, we can leap ahead there both through our own stack but also our partner's stack. Third is supercomputing, so this is something where we brought a lot of that application knowledge over from IBM to the acquisition, and our goal is to continue to be the fastest growing supercomputing company on the planet and right now we're number two in the world, so we're building our Barcelona supercomputer right now to be 12 times more powerful that what it is today. With the University of Adelaide, 30 times more powerful than their last computer. Supercomputing's the third, and then the fourth is just traditional data center. So there you look at things like SAP HANA, where we were solutions-lead. We're trying to not just ship the hardware, but deliver optimized solutons so we feel like the little things don't mean a lot, the little things mean everything. So why does Lenovo have 32 worldwide per benchmarks? 'Cause we're tuning things with SAP, and now, for example, SAP just went public that they're running their own internal HANA on Lenovo. So I think it's a testament, it's the fine tuning of the application. It's hyperscale, software-defined, supercomputing, and then legacy data center infrastructure lead by solutions. Those are our four segments. >> Kirk, you talked about, it was 25 years for ThinkPad. As I look out towards the future, the data center group, what's kind of the touchstone? What are people going to really understand and know that group for in the future? >> Well, I think we want to be most trusted from a data center provider, right. We're not trying to contain anyone in a legacy thinking. We want to leap ahead into software-defined. We think we have the base hardware, customer satisfaction, reliability to do that. So I think, number one, we want to be most trusted. Number two, we're trying to be incredibly agile. Much faster than companies that are larger than us. That's been an innovation culture that's lead us to be number one in PCs, not through cost, but through innovation. We want to be known for innovation and being faster to deploy innovation both with us, but as well was with our partners. So if you go into our both, you showcasing with Intel. We're showcasing with Juniper. We're showcasing with Red Hat. So that's a very decent foundation. I think we can leap ahead, not be encumbered by the past, and be trusted, innovative, cost-effective, and make a lead to software-defined. What's interesting to me is, I think when I joined Intel in 1992, there was something like 100 gigabytes a day. When I joined Lenovo 24 years later, it was like 250 million gigabytes a day of data, if I have my numbers correctly. It's going to leapfrog up just in a massive way over the next 10 years with 5G and the whole internet buildup so you hear that from almost every keynote speaker, but what it means to me is that, we're just at the beginning of cloud transformation. A company like Lenovo, we didn't invent the PC, we just became number one in it over 25 years. We didn't invent servers, but we acquired amazing people. They can then leap us ahead over the next, now, 25 years. (laughing) >> Well Kirk, thank you so much for joining us. Thank you for your time. >> Yeah. Thank you It's a pleasure, it's a great event. So thank you. >> I'm Rebecca Knight for Stu Miniman. We'll be more with the Red Hat summit after this. (electronic music)