Yasmeen Al Sharaf & Abdulla Almoayed | AWSPS Summit Bahrain 2019
>> from Bahrain. It's the Q covering AWS Public sector Bahrain brought to you by Amazon Web service is >> Okay Welcome back, everyone to the cube coverage We are hearing by rain for a W s summit where cloud computing is changing the games. The Fintech panel discussion Yasmine el Sharif, head of Fintech Innovation Unit, Central Bank of Rain Thank you for joining >> us. Thank you for having me >> Elmo Yacht. Whose founder and CEO of Ammonia Technologies Thank you for coming on. Thank you for having so We're very robust Conversation before they turn on the cameras Fit in tech is hot. I'll see in global fintech Everyone knows what that is, but it's interesting because entrepreneurship and innovation is not just for start ups. It's for countries and hearing by rain, this ecosystem and the mandate to go cloud first has had a ripple effect. We were talking about open banking, mandate, open banking versus regulation, chasing innovation, holding it back. You guys here taking a different approach. Take a minute to explain the philosophy. >> Yeah, I think there's there's benefits to being late adopters to the game. I think in the case of behind it's been a very interesting journey. I think the we started with the whole AWS. But if you look at the prerequisites of technical adoption and creating Data Pool's for analytics to run on, I think the what's interesting about Bahrain is it's really led by regulation. If you look at the prerequisites of creating a digital economy, what's happening in financial service is, or the digitization or openness of financial service. Is it really one context off the bigger picture of Bahrain's digitization plan or the economic strategy? And really, what happens here is if you look at first built the data fools and or the data centers bring a W. A s in and create the data centers. Number two is creator data or cloud First policy. Move the entire government onto the cloud and then give the ownership of the data to the people by implementing the Bahrain personal data protection laws. Once you've done that, then you've given the ownership to the people and you've created what we have is we started with a unique identifies. So the citizens of the country or the residents of the country have a unique identify our number where they're known by once you've done that and then you start mandating certain sectors to open up with a P I integrations. You're creating a very, very interesting value proposition. It creates a much faster you leap frog, a generation of technology. You're going from the classic screen scraping technologies or whatever to a very a completely open infrastructure and open a P I. Where things air cryptographic Lee signed. People are in control of their data, people can control the mobility of their date, and you're really creating a very robust data pool for a lot of algorithms to sit on. >> You know what I love about this has me were talking before he came on cameras that you guys are thinking holistically as a knocking operating system is being in a geek that I am. I love that. But it's not just one thing you're doing, it's a it's a system and it's it's a modernization view. Now we all know that financial systems, power economies and fin tech innovation unit, but you're in. This is important. You gotta have that. That leg of the stool, that pillar that's working absolutely sandbox. You have technology mechanisms to roll in tech, move things quickly moving fast. What's the strategy? What if some of the key things What's the sandbox? >> Let me start by saying The Kingdom of Bahrain has always been considered as a centre of excellence as a financial centre of excellence. And we do realize at the Central Bank in order for us to maintain that position, we have to innovate. We have to remain dynamic and agile enough to make the necessary reforms within our regulations to meet the dynamics off the digital economy. Technology is changing the paradigm off the financial system on the changes happening extremely fast. Regulators have had to come up with a mechanism whereby they can harness and test the feasibility of these innovations whilst putting the risks in a controlled environments as regulators were not typically assigned to host incubators to host startups. However, because of all this change in technology, it has become extremely essential that we come up with a regulatory approach to enable startups as well as existing financial institutions to test out their innovative financial solutions in a controlled environment. So a sandbox is really a controlled live bounds time bounds environment, enabling startups as well as existing financial institutions to test out their innovative solutions under the strict supervision off the regulator, without being required to abide by full regulatory requirements directly with volunteer customers. >> You have to put this trick standards now but means sandboxes. What developers? No, it's a collaborative approach, absolutely not being an incubator. But you're setting up a rules of engagement, Senator startups to take what they know how to do >> exactly >> end up sandboxes in the cloud. That's what everyone does >> absolutely, and our journey with the sandbox has been very successful. We've launched our sandbox back in 2000 and 17. Up to date, we have 35 companies that have been admitted into the sun box. We have been able to graduate to companies successfully. One of them has been licensed as a crypto acid provider, the other as an open biking service provider. We have four other companies in the pipeline ready to graduates. I think all in all, our experience with Sun Box has enabled us to grow and develop his regulators. It has enabled us to maintain open communication with animators, to come tea, to learn the needs of innovators and to enable innovators to live, get familiar realized. With the regulatory environment of the Kingdom of Bahrain, >> you know, you guys are doing some really pioneering work. I wouldn't want to say it's really commendable. I know it's fast and new, but if you look at the United States with Facebook there now asking to be regulated regulation if it comes too late is bad because you know things got out of control and if you're too early, you can put a clamp down and stifle innovation. So the balance between regulation and innovation has always been an art, if you will. >> Exactly. >> What do you guys, How do you view that? What's the philosophy? >> So from a regular perspective, we think that regulation and innovation goes hand in hand, and we have to embrace innovation open heartedly. However, having said that, regulators have to run all common sense checks, meaning that we don't accept an innovation that will potentially pulls more harm to the financial stability of the economy as opposed to the advantages that puzzles. We've passed the number of different regulations to support innovation in the financial services sector dating back to 2014 when we first issued our payment service provider licenses allowing more competition and innovation within the payments sector. We've issued CROWDFUNDING regulations. We've issued robo advisory regulations. We've issued insurance aggregator regulations, crypto asset service provider regulations, open banking regulations, Justin in a few. And I think that each of the regulations that we have issued solves a specific pain point, whether it's to enhance financial inclusion, whether it's to empower customers by retaining ownership back, uh, of their financial information and data, Whether it's too also empower startups and to enable them to get it gain access to funding through digital platforms. >> Have dual. I want to get you in here because as an entrepreneur, like I love all that great, I just wanna get funded. I want my product to market. I need a capital market that's going to be robust. And I need to have that's capital providers state venture capital for private equity supporting their limited partners. So I want to see that I don't wanna be standing there when I need gas for my car. I need fuel. I got to get to the next level. This is what I want And he bought >> on. I think, the one thing John that is very important that people look at in the context of fintech today. Raising money investing into fintech Regulatory uncertainty is one that defines scalability today. Once your technology is proven, where you go next really is dependent on the regulator that you'll be dealing with in the context of that specific activity that you'll be performing. In the case of Bahrain, I must say we were blown away by the receptiveness. We in what way? Yes, yes, mean mentioned open banking, for example. We got into the regulatory sandbox, which you hear a lot about sandboxes all around the world. We got into the sandbox. We got into the sandbox with contact with with with an idea of building and accounts aggregator direct FBI integration to these banks. And we got into the sandbox. We There were no regulations at the time. They like the idea. We started bouncing ideas back and forth on how to develop it. We developed the technology. We started piloting the technology. We integrated to 15 banks in the country on a sandbox environment. The consul, the white paper on open banking, was listed. They sent it out for consultation. We integrated on a production environment to more than 70% of the banks in it in the country. The central Bank of Bahrain mandated open banking across the entire nation. With every retail bank all in a period of less than 18 months. That's insane. That's the kind of context. So as a no Vester exactly so as an investor or as an entrepreneur that looks at the sector. The question is here. If anything, I think the regulator in Bahrain is the one that's leading the innovation and these air the benefits of being late adopters. We get to test out and see what's going on in the rest of the world and really develop great regulations that will embrace and and foster innovation. >> You know, I love the liquidity conversation because this neck goes to the next level. Liquidity is a wonderful thing started. Wanna go public? If that's what happens in the U. S. Mergers and acquisitions, we have an incubator that we're gonna interview here flat Six labs just had to come. One of their companies got sold to match dot com. So you're seeing a lot of cross border liquidity. Yeah, this is a new dynamic. It's only gonna get stronger, more come. He's gonna come out of my reign in the region. Liquid is important. Absent. So how do you guys want to foster that? What's the strategy? Continue to do the same. >> So from a regular perspective again, we don't really holds. Thank you. Beaters are actually two accelerators, but what we do as we refined our regulations to support startups to gain access to liquidity, for example, are crowdfunding regulations that have been passed in 2017 and they support both. Equity is one of financing crowdfunding, including conventional as well as Sharia compliant. Crowdfunding transactions were also currently working on refining our regulations for enabling venture capitalists to take roots and marine and to support these startups. >> Yeah, I think John, you mentioned two things you mentioned regulation leading. When you mandate something like open banking, you are ultimately pushing the entire sector forward, saying you better innovators fastest possible. And there's a gap that you need to you need to basically bridge, and that really loosens up a lot of liquidity when it comes to partnerships. When it comes to acquisitions, when it comes to these banks ultimately looking for better solutions, so they that's the role of the regulator. Here we are seeing a lot of VC activity come to the region right now, the region is only starting to open up. AWS just went live a few months ago. We're seeing the cloud adoption start to really take effect, and this is where you'll start seeing real scalability. But I think the most compelling thing here is Previously people would look at the Middle East with a boot with a bit of skepticism. How much innovation can really take place and the reality is here. There are a few prerequisites that have been put in place. Foreign ownership is at 100% cloud. First policy. There's a lot of things that can really foster innovation. And we're, I mean, where as an entrepreneur, where living proof off this whole Team Bahrain initiative of the fact that you can get in you can build in accounts aggregator in a country that never even had the regulations to adopted to mandate it and to be Ultimately, I think Bahrain will become the global reference point for open banking very soon because it has mandated a regulation of open AP eyes with cryptographic signatures ultimate security frameworks with a robust infrastructure across an entire nation. And don't forget, we still have a population of below the age of 30 70% of our population below. So it gives a very compelling story t test your technology. And then what we end up saying is, once you're on AWS or any cloud for that matter than the scalability of the technology just depends on where you want to go in there. >> No doubt the demographics are solid here, and I love the announcement here. The bachelor's degree. Yeah, cloud computing. We've seen some data science degrees, so new skills are coming on. My vision is interesting. I think that would interest me about the region of Amazon. Being here is these regions create revitalisation? >> Yeah, you >> guys are in perfect position with this Modernization trend is beautiful, not only to be a template for the world but a center for global banking. So I think to me, is that, you know is I'm trying to put together and connect the dots of where this goes in the next two decades. I mean, if crypto currency market continues to get matured and stabilized, that's still flowing with a lot of money. A lot of money in the relay >> absolutely >> was not just the region business to do here for couples to come here. It's you guys playing a role in global financial system. That's of interest to me. What's your vision? >> Absolutely. I think that regulators around the world are starting to realize the importance of collaborating together, to try and work on policy challenges in line with innovation within the financial service of sector and to share experiences to share lessons learned at the Central Bank of Bahrain were a member of the Global Financial Innovation Network, which is an initiative that has Bean passed by the F C A in the UK Again, we're also a member of the authentic working group of the GCC and through these two different initiatives, we work alongside other regulators to collaborate on solving policy issues, to solve, to share experiences and knowledge and to try and harmonize our regulations. Because of the end of the day, startups and innovators ultimately will want to scale up and want to serve customers across the friend jurisdictions. So it's important to have that kind of harmonization in terms of regulations to foster innovation as well as to safeguard the overall security of the international financial. Um, >> keep partnerships. Do you guys need to do to kind of go global on this 20 year vision? Is there other things they have to fall into place? That needs to happen? >> I think >> 20 years is a long time, I say in the next. Let's take five years, for example. If you say in the next five years and where I see this going, the question is, what do entrepreneurs and startups need to look at a jurisdiction and say That's where I want to test my technology. You need a robust infrastructure. You need a regulator than embraces you. You need technical subsidies and financial subsidies that are available, and then you need an independent arm that can really hand hold you and take you to that >> thrust. Its critical trust, money making absolutely ability. >> Just add to that and Byron, we take great pride in our human capital, which we believe is one of our biggest assets. And today, with having your Amazon web service is in Bahrain, this has enabled training of young Bahrainis for the data and knowledge economies which is expected Thio greet around 5000 jobs within becoming five years through different schemes such as Amazon education. For example. >> This is super exciting, which we had more time. Congratulations. Love the vision again. Occupiers like to make money. They wanted environments could be trustworthy and some scalability on behind it. So good luck. We're behind you. We'll keep following up. Thanks for having a cube coverage here and by rain for AWS. I'm John Ferrier. Stay tuned for more after this short break.
SUMMARY :
Public sector Bahrain brought to you by Amazon Web service is Okay Welcome back, everyone to the cube coverage We are hearing by rain for a W s summit where Take a minute to explain the philosophy. of the data to the people by implementing the Bahrain personal data protection laws. That leg of the stool, Regulators have had to come up with a mechanism whereby they can harness You have to put this trick standards now but means sandboxes. That's what everyone does companies in the pipeline ready to graduates. So the balance between regulation and innovation has always We've passed the number of different regulations to support innovation in the financial services And I need to have that's capital providers state venture capital for private equity We got into the regulatory sandbox, which you hear a lot about sandboxes all around the world. You know, I love the liquidity conversation because this neck goes to the next level. to support startups to gain access to liquidity, for example, We're seeing the cloud adoption start to really take effect, and this is where you'll start seeing real No doubt the demographics are solid here, and I love the announcement here. to me, is that, you know is I'm trying to put together and connect the dots of where this goes in the next That's of interest to me. Because of the end of the day, startups and innovators Is there other things they have to fall into place? the question is, what do entrepreneurs and startups need to look at a jurisdiction and say Just add to that and Byron, we take great pride in our human capital, Occupiers like to make money.
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Bipin Jayaraj, Make-A-Wish® America | VeeamON 2019
>> live from Miami Beach, Florida It's the que covering demon 2019. Brought to you, by the way, >> Welcome back to Vima on 2019 in Miami. Everybody, we're here at the Fountain Blue Hotel. This is Day two of our coverage of the Cube, the leader in live Tech. And I'm David Dante with Peter Bors. Pippen. Jay Raj is here. He's the vice president and CEO of Make A Wish America. Just that awesome foundation nonprofit people. Thanks for coming on the Cube. >> Thank you for having me appreciate it. >> So make a wish. Children with wishes and have terminal illnesses. You guys make them come true. It's just a great organizations. Been around for a long time, I think, since the early eighties, right, >> 39 years and going >> years and hundreds of thousands of wishes made. So just how did you get Teo make a wish that all come about >> it? It wasn't interesting journey. I was consulting in I t for multiple big companies. And, you know, two years back, it was through a recruiting channel that I got an opportunity to start some conversations as the CIA and make a wish. Uh, the thing that got me in the opportunity was predominately about enterprises and just to give you a little bit off, make official operations. Make a Wish was Founded and Phoenix, Arizona. And but we also operate a 60 chapters across the United States that it is 60 chapters each of the chapter there 501 C three companies themselves with the CEO and abort. Essentially, it is 60 plus one. The national team kind of managing. All of the chapters are helping the chapters. National does not do any wish. Granting all the wish planning happens to the chapters. But National helps the chapters with the distribution of funding models brand. And thanks for That's a couple of years back in the national board talked about in our dream and mission, which is granting every eligible child the notion ofthe enterprise. You know, working as an enterprise came into four and it being a great piece off providing shared services and thanks for that. So I was brought on board and we took on I would call as the leader today said and dashes dream off. Bringing together all the 60 chapters and the city chapter's essentially are split across 120 locations. So Wade took on a project off. You know, combining our integrating all of their infrastructure needs into one place. And Phoenix without ada, sent a provider. You know, we worked with a partner. Phoenix. Now fantastic partners >> there. We had them on the other day. >> Yep, yep. Yeah, MacLaren. I mean, and the team, they did a great job. And, you know, when we had to move all of the data, everything from the 60 chapters applications everything into a centralized data center, locations that we managed right now from Make a Wish National office and provide a service back to the chapters That gives you a little bit off. You know, from behind the scenes. What happened? >> You provide the technical overview framework for all the 60 chapters. >> It almost sounds like a franchise model. >> It's what we call a Federated model back in the nonprofit. >> But but but but because make a wish is so driven by information. Yep. Both in the application as well as the programs to deliver thie brand promise. And the brand execution has got to be very, very closely tied to the quality of a shared services you provide >> exactly. Exactly. And like I said, the reason I talked about them being a separate companies themselves is you know, as I always say to my 60 CEOs, Ah, I should be able to provide the services because they wanted, because they have a choice to go outside and have their own partner. Another thing for that which they can. But they would want to work with the national team and get my, you know, work through our services rather than having have to because of the very it's A. It's a big difference when it comes to, but I've been lucky on privileged to you have these conversations with the CEO's. When I start talking to them about the need for centralization, the enterprise society assed much, there are questions when he start leading with the mission and the business notion of why we need to do that, it's It's fantastic. Everybody is in line with that. I mean, there's no question, then, as toe Hey, guys, uh, let me do all the Operation Manisha fight and leave it to me and I'll in a handler for you, and I let you guys go to what you do best. which is granting wishes. So then it becomes it doesn't become a question off, you know, should be a shouldn't way. And of course, to back that up. But I was talking to the dean, folks, It just solutions. Like VMware, Veeam. It makes it much simpler even from a cost prospect. You not for me to manage a bigger team s so that I can take those dollars and give it back to the business to grant another wish. So it's it's pretty exciting that >> way. So you set the standards. Okay, here's what you know, we recommend and then you're you're saying that adoption has been quite strong. Yeah, I remember Peter. Don't say easy. I used to run Kitty Sports in my local town in which is small town. And there was, you know, a lot of five or six or seven sports, and I was the sort of central organization I couldn't get six sports to agree that high man is 60 different CEO's. But that's okay. So not easy. But so how were you able to talk leadership or leading as we heard from Gino Speaker today? How were you able to get those guys, you know, aligned with your vision. >> Uh, it's it's been fantastic. I've had a lot ofthe good support from our executive came from a leadership team because leadership is always very important to these big initiatives are National board, which comprises off some of the that stuff best leaders in America and I have the fortune toe be mentored by Randy Sloan, who used to be the CEO of Southwest. And before that, you see a global CEO for, uh, you know, Popsicle. You know, he always told me, but but I mean CIA job. One thing is to no the technology, but completely another thing. Toe building relationships and lead with the business conversation. And so a typical conversation with the CEO about Hey, I need to take the data that you have all the I t things that you have and then me doing it. And then there are questions about what about my staff and the's conversations. Because you know, it's a nonprofit is a very noble, nice feeling, and you wouldn't want the conversations about, you know, being rift and things like that are being reduced producing the staff and thinks of that. But you know as he walked through that and show the benefits of why we doing it. They get it. And they've been able to repurpose many off the I. D functions back in tow, revenue generation model or ofhis granting in our team. And in many cases, I've been ableto absolve some off their folks from different places, which has worked out fine for me, too, because now I have kind of a power user model across the United States through which I can manage all these 120 locations. It's very interesting, >> you know, site Reliable and Engineering Dev Ops talks about thie error budget or which is this notion of doo. You're going tohave errors. You're going to have challenges. Do you want it in the infrastructure you wanted the functions actually generating value for the business? I don't know much about Make a wish. I presume, however, that the mission of helping really sick kids achieve make achieve a wish is both very rewarding, very stressful. He's gotta be in a very emotional undertaking, and I imagine it part of your message them has got to be let's have the stress or that emotional budget be dedicated to the kids and not to the technology >> completely agree. That's that. That's been one of my subjects, as you asked about How is it going about? It's about having the conversation within the context of what we talked about business and true business. Availability of data. You know, before this enterprise project data was probably not secure enough, which is a big undertaking that we're going down the path with cyber security. And you know, that is a big notion, misplaced notion out there that in a non profits are less vulnerable. Nobody. But that's completely untrue, because people have found out that nonprofits do not probably have the securing of walls and were much more weight being targeted nonprofits as a whole, targeted for cyber security crimes and so on and so forth. So some of these that I used to, you know, quote unquote help or help the business leaders understand it, And once they understand they get it, they ableto, you know, appreciate why we doing it and it becomes the conversation gets much more easier. Other What's >> the scope of the size of the chapters is that is a highly variable or there is. >> It is highly variable, and I should probably said, That's Thesixty chapters. We look at it as four categories, so the cat ones are what we call the Big Ice, the Metro New Yorkers and Francisco Bay Area. They're called Category one chapters anywhere between 4 1 60 to 70 staff. Grant's close to around 700 wishes you so as Make a Wish America, we ran close toe 15,600 wishes a year, and cat ones do kind of close to 700 15,600 400 to 700. And then you get into care to scare threes and cat for scat force are anywhere between, you know, given example Puerto Rico or Guam territory there. Cat Force New Mexico is a cat for three staff members Gammas operated by two staff members and 20 volunteers. They grant about 3 2 20 12 to 15 which is a year, so it's kind of highly variable. And then, you know, we talk about Hawaii chapter. It's a great example. They cat once predominate because of the fact that you know, they they do. There's not a lot ofthe wishes getting originated from how I but you know, Florida, California and how your three big chapters with a grand are a vicious ist with a lot of grant, you know, wish granting. So there's a lot off, you know, traffic through those chapters >> so so very distributed on diverse. What's the relationship between data and the granting of wishes? Talk about the role of data. >> Should I? I was say this that in a and I probably race a lot of fibrosis and my first introductory session a couple of years back when I John make a wish with the CEO's uh, when we had the CEO meeting and talk to them about I leaders the days off making decisions based on guts are gone. It has to be a data driven decision because that's where the world is leading to be. Take anything for that matter. So when we talk about that, it was very imperative going back to my project that the hall we had all of the data in one place or a semblance off one single place, as opposed to 60 different places to make decisions based on wish forecast, for example, how many wishes are we going to do? How many wishes are coming in? How's the demand? Was the supply matching up one of the things that we need to do. Budget purposes, going after revenue. And thanks for that. So data becomes very important for us. The other thing, we use data for the wish journeys. Essentially, that's a storytelling. You know, when I you know, it was my first foray into for profit Sorry, nonprofit. And me coming from a full profit is definitely a big culture shock. And one of the things they ask us, what are we selling? Its emotions and story. And that's our data. That is what you know. That's huge for us if we use it for branding and marketing purposes. So having a good semblance off data being ableto access it quickly and being available all the time is huge for us. >> Yeah, and you've got videos on the site, and that's another form of data. Obviously, as we as we know here, okay. And then, from a data protection standpoint, how do you approach that? Presume you're trying to standardize on V maybe is way >> are actually invested in veeam with them for a couple of years right now, as we did the consolidation of infrastructure pieces Veeam supporters with all of the backup and stories replication models. Uh, we're thinking, like Ratmir talked about act one wi be a part of the journey right now, and we're looking at active. What that brings to us. One of the things that you know, dream does for us is we have close to 60 terabytes of data in production and close to another 400 terabytes in the back of things. And, uh, it's interesting when they look about look at me equation, you think about disaster recovery back up. Why do you need it? What? The business use cases case in point. This classic case where we recently celebrated the 10th anniversary ofthe back wish bad kid in San Francisco, we have to go back and get all the archives you know, in a quick fashion, because they're always often requests from the media folks to access some of those. They don't necessarily come in a planned manner. We do a lot of things, a lot of planning around it, but still there are, you know, how How did that come about? What's the story behind? So you know, there are times we have to quickly go back. That's one second thing is having having to replicate our data immediately. Another classic case was in Puerto Rico. There was a natural disaster happened completely. Shut off. All the officers work down. We had to replicate everything what they had into a completely different place so that they could in a vpn, into an access that other chapters and our pulled in to help. They were close to 10 wish families close to 10 which families were stranded because of that. So, you know, gaining that data knowledge of where the family is because the minute of his journey starts. Everything is on us till the witch's journey ends. So we need to make sure everything is proper. Everything goes so data becomes very crucial from those pants >> you're tracking us. I mean, if you haven't been on the make a Wish site is some amazing stories. There I went on the other day. There's a story of ah, of 13 year old girl who's got a heart condition. Who wanted to be a ballerina. A kid with leukemia five years old wants to be a You want to be a chef. My two favorites, I'll share What? It was this kid Brandon a 15 year old with cystic fibrosis. I wanted to be a Navy seal. You guys made that happen. And then there was this child. Colby was 12 years old and a spinal muscular issue. You want to be a secret agent so very creative, you know, wishes that you ran >> way had another wish a couple of years last year in Georgia, where they wish kid wanted to go to Saturn. Yes, yes, it was huge. I mean, and you know the best part about us once we start creating those ideas, it's amazing how much public support we get. The community comes together to make them wish granting process. Great. Now. So I got involved in that. They gave the wish Kato training sessions to make sure that he is equipped when he goes into. And we had a bushel reality company create the entire scene. It was fabulous. So, you know, the way you talk about data and the technology is now some of the things I'm very excited about us usage off thes next Gen technology is like our winter reality to grant a wish. I mean, how cool would that be for granting a wish kid who is not able to get out of the bed. But having able to experience a the Hawaii is swimming. Are being in Disney World enough a couple of days? That's That's another use case that we talked about. That other one is to put the donors who pay the money in that moment off granting, you know, they are big major gift, uh, donors for make a wish. Sometimes we were not able to be part of a fish, but that would be pretty cool if you can bring the technology back to them and you know not going for them. You know pretty much everybody and make the ass through that rather than a PowerPoint or a storytelling, when the storytelling has to evolve to incorporate all of that so pretty excited >> and potentially make a participatory like, say, the virtual reality and then even getting in more into the senses and the that the smells. And I mean this is the world that we're entering the machine intelligence, >> which you still have to have, But you still have to be a functioning, competent, operationally sound organization. There've been a number of charities, make a wish is often at the top of the list of good charities. But there were a number of charities where the amount of money that's dedicated to the mission is a lot less an amount of money, dedicated administration of fundraising, and they always blame it. Systems were not being able to track things. So no, it's become part of the mission to stay on top of how information's flowing because it's not your normal business model. But the services you provide is really useful. Important. >> Sure, let me percent you the business conundrum that I have personally as a 90 leader. It takes close to $10,400 on an average to grant a wish. Uh, and, uh, partly because of me. But being part of the mission, plus me as a 90 leader wanting to understand the business more, I signed up. I'm a volunteer at the local Arizona chapter. I've done couple of expanding myself, and, uh, the condom is, if asked, if you want to go, uh, you know, do the latest and greatest network upgrade for $10,400 are what do you want to, uh, you know and make the network more resilient cyber security and all that stuff. What do you want to go grant? Another wish as a 90 leader probably picked the former. But as a volunteer, I would be like, No, it needs to go to the kid. It's Ah, it's It's an interesting kind of number, you know? You have to find the right balance. I mean, you cannot be left behind in that journey because at many points of time s I talked about it being a cost center. It being a back office. I think those days have clearly gone. I mean, we we evolved to the point where it is making you steps to be a participant b A b a enabler for the top line to bring in more revenues, tow no augment solutions for revenue and things. For that sofa >> rattles the experience or exact role citizens. And in your case, it's the experience is what's being delivered to the degree that you can improve the experience administratively field by making operations cheaper. Great. But as you said, new digital technologies, they're going to make it possible to do things with the experience that we could even conceive of. Five >> wears a classic example. Williams and Beam. I couldn't have taken the data from 60 chapters 120 locations into one single location manageable, and it reduced the cost literally reduce the cost of the 60 instances in one place without technology is like, you know what Sharia virtual machines. And and then to have a backup robust backup solution in a replication off it. It's fantastic. It's amazing >> there. And that's against here. You could give back to the dash chapters and backing, But thanks so much for sharing your story. You Thank you. Thank you. You're welcome. Alright, keep it right there. Buddy. Peter and I were back with our next guest. You watching the Cube live from V mon from Miami? 2019. We're right back. Thank you.
SUMMARY :
live from Miami Beach, Florida It's the que covering of the Cube, the leader in live Tech. since the early eighties, right, you get Teo make a wish that all come about And, you know, two We had them on the other day. And, you know, And the brand execution has got to be very, But they would want to work with the national team and get my, you know, And there was, you know, a lot of five or six or seven CEO for, uh, you know, Popsicle. you know, site Reliable and Engineering Dev Ops talks about thie error budget or And you know, They cat once predominate because of the fact that you know, Talk about the role of data. You know, when I you know, it was my first foray into for from a data protection standpoint, how do you approach that? One of the things that you know, dream does for us is we have close to 60 You want to be a secret agent so very creative, you know, wishes that you ran the way you talk about data and the technology is now some of the things I'm very excited about us usage and the that the smells. But the services you provide I mean, you cannot be left behind it's the experience is what's being delivered to the degree that you And and then to have a backup You could give back to the dash chapters and backing, But thanks so much for
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