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Ruya Atac-Barrett, Dell EMC & Brian Linden, Melanson Heath | VMworld 2018


 

from Las Vegas it's the queue covering VMworld 2018 brought to you by VMware and its ecosystem partners welcome back to the Mandalay Bay in Las Vegas everybody you're watching the cube the leader and live tech coverage my name is Dave Volante I'm here with my co-host Peter Burroughs Peter great to be working with you we haven't done much this week but I'm really excited to put a great week despite that it's been a great week this day three of our wall-to-wall coverage last year at vmworld one of the biggest hottest trends was data protection same thing this year a lot of buzz a lot of hype a lot of parties Rio Barrett is here so the vice president of product marketing for the data protection division of Dell EMC welcome great to see you again great to be here brian linden is here he is the IT Directorate Melanson Heath out of Austin as well Brian thanks very much for coming on thanks for having me so Rio I mean we talked and I have talked about this yeah what's going on in data protection I mean VMworld it's not it's become the hottest topic absolutely seeing you guys some of the VC funded startups or trying to duke it out throwing big parties all right you guys got all the customers everybody wants them you're fighting like crazy cloud has now come in what's your take what's going on that's really exciting I mean data protection I started out my career in data protection you know but move forward and back in data protection is hotter than ever it's it's great and I think it has to do with the trends that are happening out in the market the big mega trends that are happening we talked about distribution you know data moving out of the data center where the four walls are no longer defining how you secure something so security recoverability are becoming really critical as you talk about edge and data moving to the edge on to cloud computing and multi cloud computing I think it's going to be one of those frontiers that the enterprise still wants to have a reign over how do I recover my data no matter where it's sitting and how do I get it back and how do I secure it so it's very exciting so Brian talked about Melanson heath set it up the company you know tax accounting Boston based in New England etc your and really want to understand the drivers in IT but start with the company please yes lesson Heath is a top-10 accounting regional accounting firm in New England we have offices in Massachusetts New Hampshire and Maine we service other clients in Vermont etc a large portion of our focus is on auditing we do a lot of misrata it's school districts town cities we also do traditional tax accounting there's been advisory the full gamut of accounting professional services you run IT yes okay what are the big drivers in your business and how are they forcing you to sort of rethink the way in which you generally approach IT but specifically approach data protection over the years we've you know we've gone from the traditional everything on premise to moving things to the cloud whether it's a SAS provider or or whatever so we really need to be able to secure our data no matter where it is whether it's in the cloud game it'll have a backup locally between our various offices etc and uptime is paramount we have deadlines that don't don't shift the IRS does not care if we have a storm or we have something wrong with our building we have our professionals have hard deadlines so I one of my tasks is to make sure that no matter what happens we have a timely backup plan and I need to be able to focus on the business and not be focusing on worrying about the backup and data protection so obviously the other part that equation is the recovery plan so really you know we this is our ninth year of the cube and at the time you know when we first started it was a lot of talk about re-architecting backup to handle the the the V blender if you will and the lack of resources now all the conversation Brian just mentioned is cloud so how are you guys - that from a product standpoint oh my god yeah this has been a big topic of conversation I think one of the areas where we really differentiated you know one of the areas that Brian is in the middle of his mid-market and we see a big propensity for an appetite for cloud from an agility standpoint from time to respond standpoint and one of the biggest trends and we heard about it at yesterday's keynote as well is cloud as a disaster recovery site especially for customers that might not have a secondary site so we recently introduced a product called the DP 4400 Brian's actually the first customer to purchase the product so in July we announced it one of the key differentiation of that product is the ease of which customers can now access cloud you know whether it's for a long term retention or cloud disaster recovery without needing any additional hardware literally it's at the fingertips you manage it exactly the way you would you can manage it directly from your VMware operational tools and have access to cloud as a secondary site whether it's for dr or long term retention so that's one of the ways for mid market customers we're really bringing that cloud and bringing it at their fingertips from a recoverability standpoint and then we've done some exciting announcements Beth was here with yang-ming talking about some of the innovations that we've been delivering in cloud whether you're a service provider whether you're a big enterprise across our portfolio so I think we have that's by far one of our key differentiations and better together stories with VMware so I'm really fascinated Brian about some of the things are doing let me let me throw a thesis at you and Andrea you've probably heard this we tend to think that there's a difference between business and digital business and that difference is the degree to which a digital business uses data as an asset in many respects if you start thinking in those terms then data protection for the new world is not just the technical data is protecting your digital business now if you think about an accounting we normally associate accounting with manual processes manual activities but there's a lot more data being generated by your clients by your by the people that are providing the services how is this relationship between data the value of your business and the value of your service is driving you to adopt these new classes of solutions for millions and Heath we are almost completely paperless so all of our data all of our work product goes through technology so we need to you know it's it's imperative that we be protected if servers go down if the site goes down our professionals don't do work and time is money so you know it first is the old thinking of having paper storage or just having local backups if there's a significant enough then we can leverage the cloud and be able to disperse our staff to places where they can sit down with a computer and do work additionally like you said we're collecting a lot more data you know our various software processes are using more machine learning to get more out of that data so having that protected as it expands is critical so increasingly the services that you're providing to your clients are themselves becoming more digital as well that's correct yes so as you think about where this ends up would you characterize yourself as especially interested in the DP 4400 and the set of services that around that as facilitating that process are you going to be able to tell a better story to your business about how they can adopt new practices offer new services etc that are more digital in nature because of this I think so I think having the DP 4400 with its cloud connections will help our our partners our principals become more comfortable with the cloud and and not not fear it they've tended to be you know a little more insular and want to see and feel and you know know that the data is there so you know being able to recover to the cloud or just use the cloud natively is going to be a game-changer for for our firm and our business just add one thing that we've talked about with Brian one of the capabilities with the DP 4400 is the instant access and restore capabilities and we're seeing more of a trend especially in secondary storage platforms much like the ones we're using with DP 4400 we're basically all your data is there right so you're doing your data for recovery your data for disaster recovery for replication is in a place and we're seeing a trend towards wanting to have flash nvme cache to be able to actually do instant access and restore not only for recoverability purposes for app tests and dev type applications and data sharing so that trend has already left the station and even in our mid tier products like DP 4400 well you know targeted specifically for commercial buyers and midsize organizations we're bringing that enterprise class capabilities and making it available to them to be able to leverage not only cloud but also on-premise and your cloud is you all cloud you some cloud you hire hybrid we do have a lot of on-premise we are migrating things over the years to the cloud and that's certainly going to be the trend and is that in effect or in part what's driving you to rethink how you approach data protection or how did that affect your data protection decisions I think having the capacity to touch all types of systems and services is is critical we need to be thinking not what we're doing now but we're gonna do any year five years from now and you know just looking back to the past five years it's a completely different IT environment so ok so I want to translate a little marketing into what it means for the customers but we agree oh when you guys announced with DP 4400 it was simply powerful was kind of attack okay so what is what are you looking for from the standpoint of simplicity and a same question on on on on power simplicity that you know the DP 4400 is a 2-u unit goes right in the rack it's not use of various interconnected components that you have to you know figure out how to connect it's one interface it's extremely simple and quick to deploy you know I have a very lean IT shop we don't have a lot of time a lot of people to be devoting hours and days and weeks to getting a deed protection environment set up our previous solutions we're much more complicated different interfaces always changing interfaces and they didn't really work well I need you know I need to be able to just set it and forget it it's it's an insurance policy is what it is you know when something goes wrong I need to know what's going to happen - from the moment that the disaster is to recognize - when our staff will be able to get back up and working okay and I the DP for 4,400 just makes that extremely simple okay so it's simple not just simpler know that right it's simple example and what about the powerful piece what is it what does that mean the power of having everything in one unit it's one interface you know giving me and my staff the power to do what we need to do without having to have a degree in data protection it's very simple to learn very simple to use it just works and a couple of the things Brian and I talked about earlier was really no one wants to impact production to do data protection write it like you said it's an insurance policy so the performance of the platform is really significant I think performance performance without compromising efficiency because at the end of the day cost is a big consideration especially for midsize organizations when they're buying a solution so I think it's really hey it's simple to use simple to deploy but it's powerful because you can get your stuff done in the you know a lot of times for data protection which is almost zero these days with the efficiency I got also saying really quickly that I would also presume that because every single document is so valuable and so essential power also relates to being able to sustain the organization of that day absolutely absolutely more you know going further into power as we was indicating is the is the performance of the backups the deduplication rate sending things over the over the network to our disaster recovery site very quickly very efficiently we can pull back you know do backups during business hours don't have to throttle it to just the overnight hours which those hours are you know off hours are getting fewer further between because in tax season in particular we have people working seven days a week all day so to send that data it's work needs to go in comp in a compact form doesn't prevent our staff from doing work whenever they want to want and need to be able to do it organizations increasingly focusing on the data data has more value means it's got to be protected in new ways bring in cloud requires new architectures games on is a big market you know thirty billion dollar plus ten when you add it all up rating it on a lot of people want it you're the leader congratulations guys all right thanks very much for coming on the cube Thanks all right keep it right there buddy the cube will be back from VMworld 2018 right after this short break [Music]

Published Date : Aug 29 2018

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>> From the SiliconANGLE Media office in Boston, Massachusetts. It's theCUBE. Now, here's your host, Dave Vellante. >> Thanks Peter. We're back for the deep dive. Beth Phalen is joining us again and Ruya Barret who's the vice president of marketing for Dell EMC's data protection division. Thanks guys for coming on. Ruya let me start with you. Why are customers, what are they telling you in terms of why they're acquiring your data protection solutions? >> Well Beth talked a little bit about the engineering effort and collaboration we've been putting in place and so did Yang Ming with Vmware. So whether that's integration into vCenter or vSphere, or vRealize operations manager, vRealize automation or vCloud director. All of this work, all of this engineering effort and engineering hours is really to do two things deliver simply powerful data protection for VMware customers. >> What do you mean by simple? >> Simple. Well simple comes in two types of approaches, right? Simple is through automation. One of the things that we've done is really automate across the data protection stack for VMware, whereas 99% of the market solutions really leave it off at policy management, so they automate the policy layer. We automate not only the policy layer but the vProxy deployment, as well as the data movement. We have five types of data movement capabilities that have been automated, whether you're going directly from storage, to protection storage, whether you're doing client to protection storage, whether you're doing application to protection storage, or whether you're doing hypervisor direct to application storage. So it really is to automate and to maximize the performance of to meet the customer's service levels. So automation is critical when you're doing that. The other part of automation could be in how easy Cloud is for the admins and users. It really has to do with being able to orchestrate all of the activities, you know, very simply and easily. Simplicity is also management. We are hearing more and more that the admins are taking on the role of doing the backups and restores so our efforts with VMware have been to really simplify the management so that they can use their native tools. We've integrated with VMware for the V admins to be able to take backup and restore just a part of their daily operational tasks. >> So when you talk about power, is that performance? You've referenced performance but is it just performance or is it more than that? >> That's also a great question Dave, thank you. Power really, in terms of data protection, is three-fold. It's power in making sure that you have a single powerful solution that really covers a comprehensive set of applications and requirements, not only for today, but also tomorrow as needs. So that comprehensive coverage, whether you're on premise or in the Cloud is really critical. Power means performance, of course it means performance. Being able to deliver the highest performing protection and more importantly restores, is critical to our customers. Power also means not sacrificing efficiency to get that performance. So efficiency we have the best source side deduplication technology in the market. That, coupled with the performance is really critical to our customers. So all of these, the simplicity, the comprehensive coverage, the performance, the efficiency, also drives the lowest cost to protect for our customers. >> All right. I want to bring Beth Phalen into the conversation. Beth, let's talk about Cloud a little bit. A lot of people feel as though I can take data, I can dump it into an object store in the Cloud, and I'm protected. Your thoughts. >> Yeah, we hear that same misconception, and in fact the exact opposite is true. It's even more important that people have world class data protection when they're bringing Cloud into their IT environment. They have to know where their data is and how is it protected and how to restore it. So we have a few innovations that are going on here. For a long time we've had our hyper Cloud extensions. You can do Cloud tearing directly from data domain, and now we've also extended what you can do if you're a VMware Cloud AWS customer so that you can use that for your Cloud DR configuration, fail over to AWS with VMware Cloud, and then fail back with Vmotion if you choose to, and that's great for customers who don't want to have a second site, but do want to have confidence that they can recover if there's a disaster. On top of that we've also been doing some really great work with VMware with VCloud director integration. Data protection as a service is growing like crazy. It's highly popular around the globe as a way to consume data protection, and so now you can integrate both your VMware tasks and your data protection tasks from one UI in the cloud director. These are just a few of the things that we're doing. Comprehensively bringing data protection to the cloud is essential. >> Great, okay. Dell EMC just recently made an announcement. The IDPA DP4400. Ruya, what's it all about? Explain it. >> Absolutely. So what we announced is really an integrated data protection appliance turn key, purpose built, to meet the specific requirements of mid-size customers. It's really to bring that enterprise sensibility and protection to our mid-size customers. It's all-inclusive in terms of capabilities so if you're talking about backup, restore, replication, disaster recovery, Cloud disaster recovery and Cloud long-term retention. All at your fingertips, all included, as well as all of the capabilities we talked about in terms of enabling VM admins to be able to do all of their daily tasks and operations through their own native tools and UIs. So it's really all about bringing simply powerful data protection to mid-size customers at the lowest cost to protect, and we now also have a guarantee under our future proof loyalty program, we are introducing a 55 to one deduplication guarantee for those exact customers. >> Okay. Beth, I wonder if you could talk about the motivation for this product. Why did you build it and why is it relevant for mid-size customers? >> So we're known as number one in enterprise data protection. We're known for our world class, best in the class, best in the world dedu capabilities, and what we've done is we've taken the learnings and the IP that we have that served enterprise customers for all of these years and then we're making that accessible to mid-size customers, and there are so many companies out there that can take advantage of our technology that maybe couldn't before these announcements. So by building this we've created a product that a mid-size company may have a small IT staff. Like I said at the beginning, may have VM admins who are also responsible for data protection. Now they can have what we bring to the market with best in class data protection. >> I want to follow up with you on simple and powerful. What is your perspective on simple? What does it mean for customers? >> I mean if you break it down, simple means simple to deploy two times faster than traditional data protection. Simple means easier to manage with modern HTML five interfaces that include the data protection, day to day tasks, also include reporting. Simple means easier to grow, growing in place from 24 terabytes up to 96 terabytes with just a simple software license to add at 12 terabyte increments. So all of those things come together to reduce the amount of time that an IT admin has to spend on data protection. >> So when I hear powerful and I hear mid-size customers I'm thinking, okay I want to bring enterprise class data protection down to the mid-size organization. Is that what it means? Can you actually succeed in doing that? >> If I'm an IT admin, I want to make sure that I can protect all of my data as quickly and efficiently as possible, and so we have the broadest support matrix in the industry. I don't have to bring in multiple products to support protection of my different applications, that's key. That's one thing. The other thing is I want to be able to scale. I don't want to have to be forced to bring in new products. With this, you have a logical five terabytes on prim. You can grow to protecting additional 10 terabytes in the Cloud, so that's another key piece of it, scalabililty. >> Petabytes, sorry, Petabytes. >> Petabytes. >> You said terabytes. (laughs) >> Of course, yes. What am I thinking? And then, last but not least, it's just performance. It runs on a 14G powered server. You're going to get the efficiency. You can protect five times as many VMs as you could without this kind of product. So all of those things come together for power, scalability, support matrix, and performance. >> Great, thank you. Okay, Ruya, let's talk about the business impact. Start with this sort of IT operations person. What does it mean for that individual? >> Yeah absolutely. So first, you're going to get your weekends back, right? So the product is just faster. We talked about it's simpler. You're not going to have to get a PhD on how to do data protection to be able to do your business. You're going to enable your V admins to be able to take on some of the tasks. So it's really about freeing up your weekends, having that sound mind that data protection is just happening, it works. We've already tried and tested this with some of the most crucial businesses with the most stringent service level requirements. It's just going to work, and by the way, you're going to look like a hero because with this 2U appliance, you're going to be able to support 15 petabytes across the most comprehensive coverage in the data center. So your boss is going to think you're just a super hero. >> Petabytes. >> Exactly. Petabytes, exactly. So it's tremendous for the IT user and also the business user. >> Wait, wait, what about the boss? What about the line of business? What does it mean to that individual? >> So if I'm the CEO or the CIO I really want to think about where am I putting my most skilled personnel, and my most skilled personnel, especially as IT is becoming so core to the business, is probably not best served doing data protection. So just being able to free up those resources to really drive applications or initiatives that are driving revenue for the business is critical. Number two, if I'm the boss, I don't want to overpay for data protection. Data protection is insurance for the business. You need it, but you don't want to overpay for it. So I think that lowest cost is a really critical requirement. The third one is really minimizing risk and compliance issues for the business. If I have the sound mind and the trust that this is just going to work, then I'm going to be able to recover my business no matter what the scenario, and that it's been tried and true in the biggest accounts across the world. I'm going to rest assured that I have less exposure to my business. >> Great. Ruya, Beth, thank you very much. Don't forget, we have an ask me anything crowd chat at the end of this session. So you can go in, login with Twitter, LinkedIn or Facebook and ask any question. All right, let's take a look at the product and then we're going to come back and get the analysts' perspective. Keep it right there. (electronic music)

Published Date : Aug 2 2018

SUMMARY :

From the SiliconANGLE Media office We're back for the deep dive. and engineering hours is really to do two things So it really is to automate and to maximize the performance and more importantly restores, is critical to our customers. in the Cloud, and I'm protected. and how is it protected and how to restore it. Dell EMC just recently made an announcement. and protection to our mid-size customers. Beth, I wonder if you could talk about the motivation and the IP that we have that served I want to follow up with you on simple and powerful. Simple means easier to manage with modern HTML five protection down to the mid-size organization. I don't have to bring in multiple products to support You said terabytes. You're going to get the efficiency. Okay, Ruya, let's talk about the business impact. protection to be able to do your business. and also the business user. So if I'm the CEO or the CIO I really want to think about and get the analysts' perspective.

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Kerry “KJ” Johnson, FieldCore & Ruya Atac-Barrett, Dell EMC | Dell Technologies World 2018


 

(techno music) >> Announcer: Live from Las Vegas, it's theCUBE. Covering Dell Technologies World 2018. Brought to you by Dell EMC and its Ecosystem Partners. >> Welcome back to theCUBE, we are live on day one is Las Vegas, of Dell Technologies World. I'm Lisa Martin with Dave Vellante. And we have a couple guests joining us now. We've got Ruya Barrett, the VP of Product Marketing for Data Protection at Dell EMC. Welcome back to theCUBE. >> Thank you. >> Lisa: And we've also got Kerry "KJ" Johnson from FieldCore, you are a senior systems engineer. Welcome, KJ. >> Thank you very much. >> So, KJ, we'll start with you. Tell us a little bit about FieldCore. I know you're a GE company but what is it about FieldCore that you guys do that makes you unique and how are you working with Dell EMC? >> Okay, so FieldCore is a global service provider in the power services sector. Our customers are governments and large countries. We service and build power plants all over the world. We're in the power generation business. So, anything that generates power. That could be wind, it could be water, it could be traditional oil and gas, it could be nuclear, anything that generates power. Basically, what FieldCore does is we service it, and we keep the lights on around the world, especially in, we're in 92 countries. So, other countries don't have the infrastructure that the United States has and experience outages a little more frequently than us. So our job is to get the power back on as quickly and as efficiently as possible. >> So last fall in the U.S. we were slammed with a lot of natural disasters, including Hurricane Irma. You guys at FieldCore had a critical situation last fall when that hurricane struck. Tell us about that, and how working with Dell EMC Technologies you were able to recover. >> Okay, so last year, they changed the forecast on Hurricane Irma from coming up the east coast of the state to coming up the west coast. And they were projecting it to hit the Tampa Bay area, which put all of our production systems directly in its path. So with them projecting the storm to hit us within about three to four days, we weren't prepared for it. I was on a call with all of the directors, and they asked me, what was our level of preparedness for this storm. So I told them that as far as data protection, we had replication, that was fine. We were replicating all of our SAP, Oracle, databases, all of our email via Exchange and file systems, to our data recovery center that was in Atlanta, via Dell EMC RecoverPoint appliances, so that was fine. We had a recovery point objective of less than two minutes. We could go back two minutes and be up and running. The problem was, had the storm hit us, and we had to then throw over and go live at our DR facility in Atlanta because Tampa was down, we wouldn't have any way to have backups during that time that we were live. So that was a gap that I identified. They subsequently asked me, is there something that could be done in three days- >> Dave: Got any magic beans? >> Yeah, exactly, so I'm going, I'll do everything in my power to make something happen. So basically I got on the phone and called my Dell EMC Data Protection rep, Matthew Sattler. And he was actually at a Dell management boot camp in Boston I believe, at the headquarters. And he actually took my call. He snuck out of the meeting and answered the call, which was an all-day meeting, which was, that enabled us to do what we did. He offered a solution that we could actually use virtual appliances, because we had not rolled out our DR equipment yet, it was wasn't even scheduled to be delivered for two weeks. So he shored up the licensing, he called a sales engineer, who got in touch with me, his name was Dominic Greco, he's based out of Pittsburgh, great guy. He lined up all of the resources. I got my resources together, and we put a plan together, and we actually had the project started by the end of that first day. >> Just another day at the factory. >> Hey, you know, our customers call us and we answer. That's how it works. >> So, it's common scenario for you guys? >> I think we had an exceptional team on the account, so exceptional teams always make a huge difference, and I think in this case, we definitely had a great team. And I think one of the things that KJ talked about, is how flexible the software-defined data protection approach can be. I think sometimes people think of us as an infrastructure company, infrastructure meaning hardware predominantly, but our data protection capabilities are just as robust on the software-defined data center front. So I think the flexibility of being able to do DR, and put in place a DR environment, that gave KJ all that flexibility, is really a testament to the software capabilities. >> So could we just kind of review exactly what happened? So, if I understand it correctly, you were concerned about the exposure on your remote site, right? You're going to fail over, RPO of only two minutes, so you're going to lose, maybe exposed to two minutes of data loss, you can live with that in business, right, understood that, you communicate it. But then you have no way to back up that failover site. >> KJ: Yeah. >> And so, the team came in and what, you you accelerated a DR project that was sort of in the pipeline? >> Exactly, we had hardware that was scheduled to be delivered to Atlanta, and be deployed within two weeks, but we didn't have the two weeks. >> Ruya: Three days. >> So our DR facility was still running on a legacy product, and that wouldn't work for us, because all of our production data was backed up to data domain and it's not interoperable. So, we went with the virtual appliances, and we deployed a virtual data domain, a virtual Avamar appliance, running Dell EMC Data Protection Software Suite, and an NDMP Accelerator, I always have trouble with that one, for our file systems, and by the end of the day, they were deployed and we were already starting the replication. >> So in this situation did you do you failover proactively, or you just wait for the disaster to hit? What's the- >> Well, the thing was just to be prepared. So, the storm was projected to hit Saturday. Day two, was Thursday, and we convened the conference call, an indefinite conference call, that means I was going to be on it, all of Dell EMC's people were going to be on it, until either we finished, or the storm blew us away. So we monitored the replication all Thursday and by like 6:45 that evening, all of the data had replicated over to the DR, and the next day, the office had closed early so people could go home and hunker down for the storm, look after their families and their property, and we kept the call going from home, but the data had finished by that evening. And the storm hit, started coming around midnight that evening on Saturday. So, fortunately, the storm only hit us as a weak Category 1, so we never even had to throw over to it, but had it hit us as a Category 3, we would have been very much in trouble, had we, weren't able to accomplish that. >> So I wanted to get, kind of an idea KJ, in terms of what is the business impact that you've been able to achieve? You've obviously had to accelerate this part of your security transformation, which you were able to do, what's the business impact that your bosses, and their bosses in the C-suite, at FieldCore, have seen as a result of being able to have the agility, with Dell EMC to implement this so quickly? >> Well, some of the things that came into play with the setup that we had with Dell EMC, one was the Data Protection Suite encompasses everything, hardware, software, licensing, replication, it's all one suite of things. It's not nickel and dime add-ons or bolt-ons, it's one full protection suite. So the package that we had, Matt said, "You already have this package", you know, there's nothing to buy, there was no charge for any of the resources rolling it out because we were on a, what's called a utility mode of billing, and it's basically, it's like instead of a CapEx expenditure, where we buy hardware, we don't buy anything, they bring it out for free, they install it for free, as soon as we start backing up, okay, how much deduplicated data do you have on a data domain? We'll bill you for it. And they send us a bill every month. So that helped us out. >> And you know the data domain efficiency quotient is just through the roof, it's one of the best platforms for dedupe, so it really helps our customers, especially when you're talking about a utility-base model as well, that efficiency, that architecture, that really brings that to bear. >> Dave: What do you call this utility model? >> This utility, it's the utility model, it's just one of our consumption models. It's the flexible consumption models that we offer across data protection software, as well as our platforms. >> So it's a pay by the drink? >> Ruya: Yeah absolutely. >> Now, I'm interested in the ripple effects, and I don't know your business well enough, but it sounds like, not only were you covered, but had a Category 3 hit, your customers, there would've been a ripple effect here to your customers, around the world, 92 countries I think you said. Is that right or is it, is this not a real-time business? >> Well, our users, the vast majority of them, are field technicians, they're field service guys. >> Dave: Oh. They work on turbines, they work on boilers, they work on nuclear plants, they're out in the field. They work on windmills. So they're not very technical people, but all of the laptops that they carry and hook up to this equipment, feeds equipment into our systems, and our systems can't go down. So, the impact would've been pretty great had our systems been offline for any amount of time, because when your global you know, there's really no good time to be down. When I'm sleeping, there's people busting their butts in other countries and you know, middle production hours. >> So last question here Ruya, to you, on this theme of Dell Technologies World, of make it real, KJ you've done a great job articulating how you've been leveraging your partnership as well as the technology, to make your security transformation a reality. Ruya, last question to you is, there was a recent ESG study on IT maturity, can you share with us some of the impacts there that you've seen, and how it kind of relates to FieldCore? >> Yeah, absolutely, be happy to. So we just recently unveiled a study we did with ESG, where we surveyed 4,000 customers, IT professionals, over 16 countries. And it really had to do with the IT transformation maturity curve, and their adoption. And one of the things that was really interesting is customer feedback, was that transformed companies, that have gone through this massive IT transformation, are perceived to be 16 times more innovative, be 2 1/2 times more competitive, perceived as being 2 1/2 times more competitive, and six times more apt to have IT as part of the business decision-making process. And data protection was one of the top areas of this transformation as well, because it's so critical. As data's moving out of the data center and becoming more distributed, we talked about the distributed core today, going to the edge with IOT, and all of those types of applications, there is this massive amount of data moving out, outside of the data center. So data's growing, it's moving out, and it's also becoming more and more critical for customers. So data protection, that recoverability, operational recoverability, disaster recoverability, cyber recovery, are becoming more and more critical. And there was three things in the maturity curve on data protection. Transformed companies are basically protecting data in five types of different applications. So they're not really looking at just physical protection, which a lot of legacy companies are still kind of stuck at physical, and maybe virtual, and starting to really do a lot more on virtual. These guys are looking at data protection across distributed environments, they're looking at public cloud, they're looking at hybrid cloud, they're looking at physical, virtual, so very comprehensive. So that was number one. Two, is really self-service models. Transformed companies, that have gone through IT transformation for their data protection have enabled application owners to be able to do self-service. So that has become a part of how they offer data protection. And the last one was really about automation and automated policies. So when you add a virtual machine, when you bring in a new system, how do you automatically apply policies, so protection isn't something that needs to happen as a backend consideration? And I think KJ talked about some of those things as well. And they're doing a self-service model as part of what they're rolling out, as well as the automated protection policies. So I think they're well on their way to transformation, and this is what makes it great, in terms of the partnership we have with our customers. >> Well thank you both so much for stopping by, sharing, KJ the great successes that you've had with that one very, very potent example, Ruya thanks for stopping by and sharing with us that data protection continues to be hot, hot, hot. >> And thanks for having us again. Thank you, nice seeing you guys. >> Our pleasure. We want to thank you, you're watching theCUBE live, day one, Dell Technologies World in Las Vegas, stick around. I'm Lisa Martin with Dave Vellante. We'll be back after a short break. (techno music)

Published Date : Apr 30 2018

SUMMARY :

Brought to you by Dell EMC and its Ecosystem Partners. Welcome back to theCUBE, we are live on day one from FieldCore, you are a senior systems engineer. and how are you working with Dell EMC? that the United States has and experience outages So last fall in the U.S. we were slammed of the state to coming up the west coast. So basically I got on the phone Hey, you know, our customers call us and we answer. and I think in this case, we definitely had a great team. So could we just kind of review exactly what happened? but we didn't have the two weeks. for our file systems, and by the end of the day, all of the data had replicated over to the DR, So the package that we had, Matt said, that really brings that to bear. It's the flexible consumption models that we offer around the world, 92 countries I think you said. Well, our users, the vast majority of them, but all of the laptops that they carry Ruya, last question to you is, in terms of the partnership we have with our customers. that data protection continues to be hot, hot, hot. And thanks for having us again. I'm Lisa Martin with Dave Vellante.

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Ruya Atac-Barrett, Dell EMC & Mark Wiseley, Palmer Chiropractic College | VMworld 2017


 

>> Announcer: Live from Las Vegas, it's theCUBE covering VMworld 2017 brought to you by VMware and its ecosystem partners. >> Hi, welcome back to theCUBE live from VMworld day one, really exciting day that we're having so far. I'm Lisa Martin with my co-host Dave Vellante and we're joined by a CUBE alumni and a new CUBE guest. Welcome back to theCUBE Ruya Barrett, Senior Director of Product Marketing at Dell EMC. >> Thank you, thanks for having me. >> Good to have you here and we also want to welcome Mark Wiseley, the CIO of Palmer Chiropractic College, welcome to theCUBE. >> Thank you, it's great to be here. >> It's great to have you guys. So one of the things we were talking about before we went live is backup. Is backup back? Is backup sexy again? It's hot, why is backup so hot, Ruya? >> Oh my god, yeah, it is. I started years ago and I was in data protection and got forward 20 years, it's back in data protection. It's hotter than ever. In the last six years, I think there's been over 5 billion dollars invested in this space whether from venture capital or big companies and it's hot because of what's happening in the customer's environment. We see a huge restructuring of data centers. So before data used to be in a couple of locations that we called data center and now it's really much more about centers of data, data is moving out of the four walls, moving closer to where decision making is which is with the business, out in the geos so it's moving to the edge and also just cloud. Cloud is really - and cloud deployments are really reshaping where customer's data is so now that data's no longer in a building. How do you secure it? How do you protect it? Where is it? Who owns it? Those are becoming more and more prevalent questions. So that's why backup is sexier than ever. >> So is that what's - What are the drivers for you in terms of your backup? I mean, what keeps you up at night? You wake up in the morning, what are you thinking about in the backup context? >> Well, for us, you know, it's really about not having to think about it, you know, making sure you've got a solid solution that's there to backup that data and make sure it's available when you need it and where you need it and the Dell EMC product we put in place gave us that opportunity where we can backup our servers, our desktops, our laptops, it doesn't matter whether they're offsite or onsite. They can be anywhere, it gets backed up quickly and it doesn't interfere with what they're doing. Users don't want to be interrupted with a backup and have to sit there and wait for it so it's been a great solution for us. >> So Mark, you've been - You've got over 20 years experience in the industry. You've been a CIO at Palmer for nearly two years now. One of the things that I read about you is that you're attracted to neglected IT systems. I imagine you saw a tremendous amount of opportunity but we talked about kind of bringing sexy back with state of protection but you were instrumental in kind of changing the IT direction at Palmer back to Dell EMC, tell us a little about that and why that was so important to you as the leader of IT there. >> Well, when I came into Palmer, we had a number of different issues. Everything from performance to backup windows that we couldn't hit. We were still using tape backup. There was a number of different issues and so we really needed a platform that would be able to come in and solve all those issues and also do it as quickly as possible so we put in a Dell EMC VxBlock which allowed us to, I kind of look at it as a data center in a box type of thing, I mean it solved our networking issues and our backup issues and then because we have multiple sites, we were able to actually back up our data and replicate it to some of our other data centers across the US so it was just a perfect solution for us and then one of the real nice things is when we actually put that product in Dell EMC came in and helped us to implement it and within three days of them arriving we were actually running production workloads on that system so it worked out great for us. >> You know, that reminds me, so Ruya, I've asked this of some of your colleagues, backup forever has been a bolt on and the VxBlock triggered something in my mind, I remember the original Vblock. I remember it said, oh no, Serves up 5,000 vms and my first thought was how do you back that up? And there wasn't and integrated answer. This is a long, long time ago. There is today. >> Ruya: Yeah, absolutely. >> Maybe talk about the philosophy of backup as a core component of a deployment and what you guys specifically have done there. >> Absolutely, we actually today had a really exciting announcement that would really be under what I would call more of a transformational approach to data protection and really the move that we see is it used to be that backup used to be kind of an afterthought, something that you roll out your applications and you're like oh yeah, we have to protect them and figure out what you're going to do and implement what you need from an infrastructure standpoint. We're really seeing a much more of a move to a source-based data protection so we're building data protection capabilities in directly to the applications so today we announced data protection suite for applications and a whole new version of it which really enables the native UIs that the database administrators are using to protect their own workloads and this source-based data protection is going to be more and more critical especially as data is moving closer and closer to where it's getting created so you need to protect it at the source not in the background, not as an afterthought. We also are seeing convergence which is your question around the VxRail. We have integrated data protection now built into VxRail deployments and we've had it for a couple of years now and this year at Dell EMC World, we introduced IDPA, Integrated Data Protection Appliance. Again, bringing all the components that a customer would need, integrated data protection storage, integrated data protection software, into an appliance model so it's all about simplicity, just making it easier for customers to be able to deploy. >> So Mark, you're obviously a VMware customer and as a VMware customer, your backup has sort of been subservient to the VMware momentum. You remember the ascendancy of VMware totally changed your backup requirement. You get less physical servers, backup was very consumptive of resources so you had to think about that. Fast forward, now this whole cloud world, what are you doing in cloud? How is it effecting your backup strategy, specifically? >> So we're looking at, you know, the cloud is one of the areas where obviously we're exploring opportunities. One of the reasons that we put in the VxBlock and the data domain and the data protection suite was really to set us up to be able to make that transition into the cloud simpler. You know, now we have the tools in place so we can decide when we need to move it to the cloud, what data do you need to move in the cloud, where do we need that data to be and it just gives us lots of opportunities and lots of options so >> So let me take that one step further, let's define cloud a little differently, not just as a place you put data but as I want to bring a model to the data wherever the data lives so it's self-service and it's automation and all those things you associated with cloud maybe bringing that on prem or putting it in the cloud. Is that something that as an IT practitioner, you see as viable or is the cloud no, no, it's in Amazon or Google or some other external location? Are you trying to bring that cloud model to the business? >> Yeah, I think as we look at the cloud, I think a lot of it is just options. Figuring out which option or which model or which provider you're going to utilize both from a cost perspective as well as regulatory compliance pieces come into play so you know as we look at cloud, we look at kind of what we've put on site as kind of a private cloud or a cloud in a box type thing and it just opens up lots of different opportunities for utilizing Amazon or Azure or whatever that is. >> So one of the things that I wanted to ask you Mark is really about, you know, Palmer School of Chiropractor was chartered in 1907. >> Mark: 1897. >> Right and then I think I saw that it was chartered, maybe a different name in the early 1900's. >> Mark: Yep. >> It's been around for a very long time so you know, as we see people moving from virtualization to cloud, we're seeing certifications change, you've seen a lot of evolution in data protection Ruya. What's the evolution from an education perspective or maybe even a cultural perspective at Palmer, an organization that's been around for well over 100 years. What's the shift that you have maybe driven within your IT experts to improve their education to remain at Palmer and to help you attract new talent as technologies evolve? >> Well, I think, you know, one of the reasons that Palmer decided to really look at IT, we're kind of the trusted leader in Chiropractic, the founder of Chiropractic and they really wanted to up their game. We're a higher ed institution so most of our students come from large universities and they're used to a lot of technology and instant on and all these different things and so we really wanted to make sure that we could provide an experience for them that gave them that instant on as well as there's a lot of online experiences after you graduate, you know, there's a lot of CEUs and things that they need to come back for and so we're starting to build some of our online programs to give them the opportunities without them having to come on site for everything so it just opens up a whole world of opportunity. >> I had one last question for you Mark, it's the why Dell EMC question, I mean, you've got a lot of options out there, we've talked about all this investment going in, why Dell EMC? What's attractive to them? And a two part question. What's on their to-do list in your view? >> Well I think the thing with the Dell EMC is it really was the one company that gave us everything that we needed. You know, it gave us that full solution, covered all of our issues, everything from performance with the servers and network and data backups and recovery. It just gave us everything that we needed and it was one solution from one vendor so if we do have support issues, we have one vendor to reach out to. We don't have three different vendors or having vendors fighting with each other. It's one solution, one vendor for support, and it just gave us everything that we needed. >> Excellent. Well, Ruya, I heard you say that at Dell EMC World on theCUBE moving from data centers to centers of data. Pat Gelsinger may have gotten that from you, he said that on stage this morning. >> Ruya: I don't know, you heard it first. >> As things are evolving, we thank you for sharing your insights. It sounds like there's a lot of opportunity. Same thing at Palmer, congratulations on the evolution that you have helped >> Thank you. >> To charter there and we want to thank you both taking the time to chat with Dave and myself this afternoon. >> Ruya: Thank you so much. Nice seeing you guys. >> And for our guests and my co-host Dave Vellante, you're watching theCUBE live from VMworld 2017 day one. Stick around, we'll be right back.

Published Date : Aug 28 2017

SUMMARY :

covering VMworld 2017 brought to you by really exciting day that we're having so far. Good to have you here and we also want to welcome So one of the things we were talking about How do you secure it? not having to think about it, you know, One of the things that I read about you is that that we couldn't hit. how do you back that up? what you guys specifically have done there. really the move that we see is it used to be what are you doing in cloud? One of the reasons that we put in the VxBlock not just as a place you put data but as so you know as we look at cloud, So one of the things that I wanted to ask you Mark Right and then I think I saw that it was chartered, What's the shift that you have maybe driven a lot of CEUs and things that they need to come back for I had one last question for you Mark, it just gave us everything that we needed. Well, Ruya, I heard you say that at Dell EMC World the evolution that you have helped To charter there and we want to thank you both Ruya: Thank you so much. And for our guests and my co-host Dave Vellante,

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CUBEConversations Dell EMC Data Protection | February 2019


 

>> From the SiliconANGLE Media office in Boston, Massachusetts, it's theCUBE. Now, here's your host, Dave Vellante. >> Hi everybody. This is Dave Vellante and welcome to this CUBE conversation. I've been following trends in backup and recovery and data protection for decades and I'll tell you right now is one of the most exciting eras that I've ever seen and with me here to talk about some of the trends and some hard news is Beth Phalen. She's the president and general manager of Dell EMCs data protection division. Beth it's great to see you again. Thanks for coming on. >> It's great to be here Dave. It's always good to talk to you. >> So, there's been a subtle change in IT. Even when you go to sort of the downturn in 2008 where IT was largely a support function. It's really now becoming a fundamental enabler. Are you seeing that with your customers? >> Absolutely. The vision of IT being some back office that is segregated from the rest of the company is no longer true. What we find is customers want their application owners to be able to drive data protection and then have that compared with the central oversight so they can still have that global overview. >> The other change is, for years data has been this problem that we have to manage. I got so much data. I got to back it up or protect it, move it. It's now become a source of value. Everybody talks about digital transformation. It's all about how you get value from data. >> Yeah. And it's so interesting because it was there all the time. Right? And suddenly people have realized, yes, this is an asset that has a huge impact on our business on our customers and again makes it even more important that they can rely on getting access to that data because they're building their business on it. >> So as the head of the data protection division, it's interesting. Even the palance has changed. It used to be, when it was just tape it was backup and now it's data protection. So the mindset is shifting. >> It is and it's continuing to shift with new threats like cyber recovery and other challenges that are out there, protecting data becomes the core of what we are offering our customers. >> So let's talk a little bit more about the catalysts for that change. You got tons of data, you are able to apply now machine intelligence like you never have before and you got cloud which brings scale. So this is changing the needs of customers in the way in which they protect data. >> As customers data becomes more and more distributed across multiple cloud providers, multiple locations, it's even more important that they can answer the question, where is my data and is it protected? And that they can recover it as quickly as possible. >> And you're seeing things like DevOps, data protection strategies and data management strategies, and so supporting DevOps and analytics applications. You also have new threats like ransomware. So it's a more fundamental component of cyber. >> Yeah and you will hear us talking a little bit about cyber recovery, the new product that we introduced last year. We can't just think about data protection as backup. We have to think about it as the comprehensive way that customers can get access to their data even if they're attacked. >> So much has changed. Everything has changed. >> The level of innovation that we've been doing has been keeping up with that change. And that's one of the things that I'm most excited about as the president of this division. We've been investing in enhancing the customer experience, and cyber recovery as I mentioned and expanding into new markets into driving a new level of reliability and resiliency, building on the duration that we have. And of course expanding into the cloud. So one of the things that hasn't changed is the fundamentals of I need to get my data back, I need to be trusted. Why is it, you guys make a big deal out of being number one. You're number one in all the Gartner Magic Quadrants and so forth. Why is leadership so important to customers and what are those fundamentals that haven't changed? >> So two questions there. First, leadership is so important because we have more experience protecting data around the globe than anybody else. And that means all environments right from the multi-petabyte, major corporations to the shops have maybe a terabyte. So 24 terabytes. We're involved in it all. So that experience is important. And then those fundamentals you talked about, lowest cost to protect, fastest performance, fastest backups and resiliency, those fundamentals have to be part of any data protection product. >> The way you guys are organized, you are in chare of R&D as well, you talked about innovation before. I wonder if you could talk a little bit more about how your R&D investments are translating into customer value in terms of price performance. So resiliency, speed, cost. What's going on there? >> The biggest thing that I wanna talk about and highlight here is how much our investment in cloud is enabling our customers to continue to have confidence that they can get the same level of digital trust that they've had with us on prem but now as they expand into the cloud for cloud disaster recovery, long-term retention, data protection in the cloud that that confidence comes with them. And we're doing it in a way that allows them to seamlessly expand into the cloud without having to introduce additional gateways, additional hardware. It becomes an extension of their data protection infrastructure. >> So the cloud operating model is very important here. What are you guys doing for instance, admins, application owners, in terms of enabling self-service for example. >> We have the broadest application support of any company. And what we're doing is we're integrating directly with those applications. Whether it be Oracle, SAP. You can go down the list. And then of course directly integrating with VMware for the VM admins. That's not enough though because if we just did that you wouldn't be able to have one view of how your data protection policies are working. And so we pair that with centralized governance to make sure that the person in charge of the data protection for that company still could have confidence that all the right things are happening. >> So what does the data protection portfolio look like? How should we think about that? >> Three simple things, Data Domain, our new integrated appliances and data protection suite. >> Okay. Follow up question on that is, how do you, for customers, obstruct the complexity? How are you simplifying their world especially in this cloud operating module. >> Simplifying comes in multiple stages. You have to simplify the first box to backup experience. We've cut that down to an hour and a half, two hours in max. From there, you have to make sure the day-to-day tasks are simple. So things like two clicks to do cloud failover, three clicks to failback. Things like a single step to restore a file in a VMware environment and then live movement of that VM to another primary storage array. That kind of targeted customer use case simple process is core to what we've been doing to enhance the customer experience. >> Now, you guys aren't really a public cloud provider so you gotta support multiple clouds. What are you doing there in terms of both cloud support and what are you seeing in multi-cloud. >> Most customers have more than one cloud provider that they're working with. So what we do is we allow the customers specific example right from within the data domain interface to select which cloud they wanna tier to and then they can also select other cloud providers through the same interface. So, it's not a separate experience. They can focus on the Data Domain but then interact with multiple clouds. >> Awesome. Beth, thanks for taking some time here to set this up. We're gonna hear about some hard news that you guys have today. We've got some perspectives from IDC on this but right now lets take a look at what the customer says. Keep it right there. (chilled piano music) >> Phoenix Children's is a healthcare organization for kids. Everything that we do is about the kids. So we wanna make sure that all our critical data that a doctor or a nurse needs on the floors to be able to take care of a sick kid, we need to make sure it's available at any time. The data protection software that we're using from Dell EMC with Data Domain give us that protection. Our critical data are well kept and we can easily recover them. Before we moved to Data Domain we were using Veritas NetBackup and some older technology. Our backup windows were taking upwards of 20 to 24 hours. Moving to Data Domain with de-duplication we can finish our full backups in less than seven hours. The user deployment for data protection software and Data Domain was very easy for us. Our engineers, they have never worked with data protection software or Data Domain before. They were able to do some research, walk a little bit with some Dell engineers and we were able to implement the technology within a month, a month and a half. ECS for Phoenix Children's Hospital is a great technology. Simple to use, easy to manage. The benefits from a user perspective are tremendous. From an IT perspective, I can extract terabytes of data in less than an hour. When we get into a critical situation, we can rely 100% on ECS that we will get the information that the doctor or the nurse needs to take care of the kid. The data protection software and the Data Domain benefits for Phoenix Children's Hospital are great. There is a solution that works seamlessly together. I have no worries that my backups will not run. I have no worries I will not be able to recover critical applications. (chilled piano music) >> We're back with Ruya Barrett who's the vice president of marketing for Dell EMC's Data Protection division. We got some hard news to get into. Ruya, let's get right into it. What are you guys announcing today? >> We are announcing a basically tremendous push with our data protection family both in Data Domain and Integrated Data Protection appliances and the software that basically makes those two rock. >> So, you've got a few capabilities that you're announcing. Cloud performance. Take us through sort of at a high level. What are the three areas that you're focused on this announcement? >> Exactly. You nailed it Dave. So three areas of announcement, exciting cloud capabilities and cloud expansion. We've been investing in cloud over the last three years and this announcement is just a furthering of those capabilities. Tremendous push around performance for an additional use cases and services that customers want. The last one but not least is basically expanded coverage and push into the mid-market space with our Data Domain 3300 and IDPA 4400. >> And this comes in the form of software that I can install on my existing appliances? >> It's all software value that really enables our appliances to do what they do best, to drive efficiency, performance but it's really the software layer that makes it sane. >> And if I'm a customer I get that software, no additional charges? >> If you have the capabilities, today you'll be able to get the expanding capabilities. No charge. >> Okay. So one of the important areas is cloud. Let's get into some of the cloud use cases. You're focused on a few of those. What are they? >> Cloud has become a really prevalent destination. So when we look at cloud and what customers wanna do with regards to data protection in the cloud, it's really a lot of use cases. The three we're gonna touch on today is really cloud tiering. Our capabilities are in cloud tiering with long time archival. So they're really trying to leverage cloud as a long time archival. The second one is really around cloud disaster recovery. To and from the cloud. So that's really important use case. That's becoming really important to our customers. And not, God forbid, for a disaster but just being able to test our disaster recovery capabilities and resiliency. And the last one is really in-cloud data protection. So those are the three use cases and we have enhancements across all three. >> Let's go deeper into those. So cloud tiering. We think of tiering. Often times you remember the big days of tiering, inbox tiering, hot data, cold data. What are you doing in cloud tiering? >> Well, cloud tiering is our way of really supporting object storage both on premises and in the cloud. And we introduced it about two years ago. And what we're really doing now is expanding that coverage, making it more efficient, giving customers the tools to be able to understand what the costs are gonna be. So one of the announcements is actually a free space estimator tool for our customers that really enables them to understand the impact of taking an application and using long-term retention using cloud tier both for their on-premise data protection capacity as well as what they need in the cloud and the cost associated. So that's a big question before customers wanna move data. Second is really broadest coverage. I mean, right now in addition to the usual suspects of AWS, Azure, Dell EMC Elastic Cloud Storage, we now support Ceph, we support Alibaba, we support Google Cloud. So really, how do you build out that multi-cloud deployment that we see our customers wanting to do with regards to their long-term archival needs? So really expanding that reach. So we now have the broadest coverage with regards to archiving in the cloud and using cloud for long-term retention. >> Great. Okay. Let's talk about disaster recovery. I'm really interested in this topic because the customers that we talk to they wanna incorporate disaster recovery and backup as part of a holistic strategy. You also mentioned testing. Not enough customers are able to test their DR. It's too risky, it's too hard, it's too complicated. What are you guys doing in the DR space. >> So one of the things that's I think huge and very differentiated with regards to how we approach, whether it's archive or whether it's DR or in-cloud is the fact that from an appliance standpoint you need no additional hardware or gateway to be able to leverage the capabilities. One of the things that we introduced, again cloud DR over a year ago, and we introduced it across our Data Domain appliances as well as our first entry to the mid-sized companies with IDPA DP 4400. And now what we're doing is making it available across all our models, all our appliances. And all of our appliances now have the ability to do fully orchestrated disaster recovery either for test use cases or actual disasters, God forbid, but what they are able to do. The three click failovers and the two click failbacks from the cloud. So both for failback from the cloud or in the cloud. So it's really big and important use cases for our customers right now. Again, with that, we're expanding use case coverage to now, we used to support AWS only, now we also support Azure. >> Great. Okay. The third use case you talked about was in-cloud data protection. What do you mean by that and what are you doing there? >> So one of, again, the really interesting things about our portfolio is our ability to run it as an integrated hardware-software platform or in the form of a software only deployment. So our data domain virtual addition is exactly that. You can run our Data Domain software in virtual machines. And what that allows our customers to do is whether they're running a software defined data center on prem or whether they want in-cloud capabilities and all that goodness they have been getting from Data Domain in the cloud, they now can do that very easily. And what we've done in that space with this announcement is expanded our capacity coverage. So now Data Domain Virtual Edition can cover 96 terabytes of in-cloud capability and capacity. And we've also, again, with that use case, expanded our coverage to include Google Cloud, AWS, Azure. So really expanded our coverage. >> Great. I'm interested in performance as well because everybody wants more performance but are we talking about backup performance, restore performance? What are you doing in that area? >> Perfect. And one of the things, when we talk about performance, one of the big use cases we're seeing that's driving performance is that customers wanna make their backup copies do more. They wanna use it for application test and development, they wanna use it for instant access to their VMs, instant access and restores for their VMs. So performance is being fueled by some additional services that customers wanna see on their backup copies. So basically one of the things that we've done with this announcement is improved our performance across all of these use cases. So for application test of test of development, you can have access to instant VMs. Up to 32 instant access and restore capabilities with VMs. We have improved our cash utilization. So now you can basically support a lot more IOPS, leveraging our cash, enhanced cash, four times as many IOPS as we were doing before. So up to 40,000 IOPS with almost no latency. So tremendous, again, improvement in use cases. Restores. Customers are always wanting to do restores faster and faster. So file restores is no exception to that. So with multi-streaming capability, we now have the opportunity and the capabilities to do file restores two times faster on premise and four times faster from cloud. So again, cloud is a big, everything we do, there's a cloud component to it. And that performance is no exception to that. >> The last thing I wanna touch on is mid-market. So you guys made an announcement this past summer. And so it sounds like you're doubling down on that space. Give us the update. >> Sure. So we introduced the Data Domain 3300 and our customers have been asking for a new capacity point. So one of the things we're introducing with this release is an eight terabyte version of Data Domain 3300 that goes and scales up to 32 terabytes. In addition to that, we're supporting faster networking with 10 gig E support as well as virtual tape libraries over Fiber Channels. So virtual tape libraries are also back and we're supporting with Data Domain 3300. So again, tremendous improvements and capabilities that we've introduced for mid-market in the form of Data Domain 3300 as well as the DP4400 which is our integrated appliance. So, again, how do we bring all that enterprise goodness to a much broader segment of the market in the right form factor and right capacity points. >> Love it. You guys are on a nice cadence. Last summer, we had this announcement, we got Dell Technologies World coming up in May, actually end of April, now May. So looking forward to seeing you there. Thanks so much for taking us through these announcements. >> Yeah, thank you. Thanks for having us. >> You're very welcome. Now, let's go Phil Goodwin. Phil Goodwin was an analyst at IDC. And IDC has done a ton of research on the economic impact of moving to sort of modern data protection environment, they've interviewed about a thousand customers and they had deep dive interviews with about a dozen. So let's hear from Phil Goodwin in IDC and we'll be right back. (chilled music) >> IDC research shows that 60% of organizations will be executing on a digital transformaion strategy by 2020, barely a year away. The purpose of digital transformation is to make the organization more competitive with faster, more accurate information and timely information driving driving business decisions. If any digital transformation effort is to be successful, data availability must be a foundational part in the effort. Our research also shows that 48.5% or nearly half of all digital transformation projects involve improvements to the organizations data protection efforts. Purpose-built backup appliances or PBBAs have been the cornerstone for many data protection efforts. PBBAs provide faster, more reliable backup with fewer job failures than traditional tape infrastructure. More importantly, they support faster data restoration in the event of loss. Because they have very high data de-duplication rates, sometimes 40 to one or more, organizations can retain data onsite longer at a lower overall cost thereby improving data availability and TCO. PBBAs may be configured as a target device or disk-based appliance that can be used by any backup software as a backup target or as integrated appliances that include all hardware and software needed for fast efficient backups. The main customer advantages are rapid deployment, simple management and flexible growth options. The Dell EMC line of PBBAs is a broad portfolio that includes Data Domain appliances and the recently introduced Integrated Data Protection Appliances. Dell EMC Data Domain appliances have been in the PBBA market for more than 15 years. According to IDC market tracker data as of December 20th, 2018, Dell EMC with Data Domain and IDPA currently holds a 57.5% market share of PBBA appliances for both target and integrated devices. Dell EMC PBBAs have support for cloud data protection including cloud long term retention, cloud disaster recovery and protection for workloads running in the cloud. Recently IDC conducted a business value study among Dell EMC data protection customers. Our business value studies seek to identify and quantify real world customer experiences and financial impact of specific products. This study surveyed more than 1000 medium-sized organizations worldwide as well as provided in-depth interviews with a number of them. We found several highlights in the study including a 225% five-year ROI. In numerical terms, this translated to $218,928 of ROI per 100 terabytes of data per year. We also found a 50% lower cost of operating a data protection environment, a 71% faster data recovery window, 33% more frequent backups and 45% more efficient data protection staff. To learn more about IDC's business value study of Dell EMC data protection and measurable customer impact, we invite you to download the IDC white paper titled, The Business Value of Data Protection in IT Transformation sponsored by Dell EMC. (bouncy techno music) >> We're back with Beth Phalen. Beth, thanks again for helping us with this session and taking us through the news. We've heard about, from a customer, their perspective, some of the problems and challenges that they face, we heard about the hard news from Ruya. Phil Goodwin at IDC gave us a great overview of the customer research that they've done. So, lets bring it home. What are the key takeaways of today? >> First and foremost, this market is hot. It is important and it is changing rapidly. So that's number one. Data protection is a very dynamic and exciting market. Number two is, at Dell EMC, we've been modernizing our portfolio over the past three years and now we're at this exciting point where customers can take advantage of all of our strenth put in multi-cloud environment, in a commercial environment, for cyber recovery. So we've expanded where people can take the value from our portfolio. And I would just want people to know that if they haven't taken a look at the Dell EMC data protection portfolio recently, it's time to take another look. We appreciate all of our customers and what they do for us. We have such a great relationship with our customer base. We wanna make sure that they know what's coming, what's here today and how we're gonna work with them in the future. >> Alright. Well, great. Congratulations on the announcement. You guys have been hard at work. It is a hot space. A lot of action going on. Where can people find more information? >> Go back to dellemc.com, it's all there. >> Great. Well, thank you very much Beth. >> Thank you Dave. >> And thank you for watching. We'll see you next time. This is Dave Vellante from theCUBE. (chilled music)

Published Date : Feb 5 2019

SUMMARY :

From the SiliconANGLE Media office Beth it's great to see you again. It's always good to talk to you. Even when you go to sort of the downturn in 2008 and then have that compared with the central oversight that we have to manage. that they can rely on getting access to that data So as the head of the data protection division, It is and it's continuing to shift with new threats So let's talk a little bit more about the catalysts And that they can recover it as quickly as possible. So it's a more fundamental component of cyber. the new product that we introduced last year. So much has changed. So one of the things that hasn't changed is the fundamentals So that experience is important. The way you guys are organized, is enabling our customers to continue to have confidence So the cloud operating model is very important here. that all the right things are happening. and data protection suite. for customers, obstruct the complexity? of that VM to another primary storage array. and what are you seeing in multi-cloud. They can focus on the Data Domain that you guys have today. that the doctor or the nurse needs to take care of the kid. We got some hard news to get into. and the software that basically makes those two rock. What are the three areas that you're focused and push into the mid-market space but it's really the software layer that makes it sane. If you have the capabilities, So one of the important areas is cloud. To and from the cloud. What are you doing in cloud tiering? So one of the announcements is actually because the customers that we talk to One of the things that we introduced, The third use case you talked about So one of, again, the really interesting things What are you doing in that area? So basically one of the things that we've done So you guys made an announcement this past summer. So one of the things we're introducing with this release So looking forward to seeing you there. Thanks for having us. and they had deep dive interviews with about a dozen. and the recently introduced of the customer research that they've done. over the past three years Congratulations on the announcement. Well, thank you very much Beth. And thank you for watching.

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(intense orchestral music) >> Hi everybody this is Dave Vellante, welcome to this special CUBE presentation, where we're covering the Dell EMC Integrated Data Appliance announcement. You can see we also are running a crowd chat, it's an ask me anything crowd chat you can login with Twitter, LinkedIn, or Facebook, and ask any question. We've got Dell EMC executives, we're gonna hear from VMware executives, we've got the analyst perspective, we're gonna hear from customers and then of course we're gonna jump into the crowd chat. With me is Beth Phalen, who is the President of Dell's EMC, Dell EMCs Data Protection Division, Beth, great to see you again. >> Good to be here, Dave. >> Okay so, we know that 80% of the workloads are virtualized, we also know that when virtualization came on the scene it caused customers to really rethink their data protection strategies. Cloud is another force that's causing them to change the way in which they approach data protection, but let's start with virtualization. What are you guys doing for those virtualized customers? >> Data protection is crucial for our customers today, and more and more the vAdmins are being expected to protect their own environments. So we've been working very closely with VMware to make sure we're delivering the simplest data protection for VMware, taking into account all of the cloud capabilities that VMware is bringing to market and making sure we're protecting those as well. We have to do that without compromise, and so we have some really exciting innovations to talk about today. The first of those is the DP4400, we announced this a few weeks ago, it is a purpose-built appliance for mid-sized customers that brings forward all of our learnings from enterprise data protection, and makes it simple and easy to use, and at the right price point for our mid-sized customers. We're the extension into VMware environments and extensions into the cloud. >> Okay, so I mentioned up front that cloud is this disruptive force. You know people expect the outcome of cloud to be simplicity, ease of management, but the cloud adds IT complexity. How are you making data protection simpler for the cloud? >> And the cloud has many different ways the customers can leverage it. The two that we're gonna highlight today are for those customers that are using VMware Cloud on AWS, we're now enabling a seamless disaster recovery option, so customers can fail over to VMware Cloud on AWS for their DR configurations. And on top of that, we're very excited to talk about data protection as a service. We all know how wildly popular that is and how rapidly it's growing, and we've now integrated with VMware vCloud Director to allow customers to not have to have a separate backup as a service portal, but provide management for both their VMware environments and their data protection, all integrated within VCD. >> Okay great, so, we know that VMware of course is the leader in virtualization, we're gonna cut away for a moment and hear from VMware executives, we're gonna back here we're gonna do a deep dive, as I say we got great agenda, we're gonna explore some of these things; and then of course there's the crowd chat, the ask me anything crowd chat. So let's cut over to Palo Alto, California, in our studios over there, and let's hear from the VMware perspective and Peter Burris, take it away, Peter. (intense orchestral music) >> Thanks, Dave! And this is Peter Burris, and I can report that in fact we have another beautiful day here in California. And also, we've got a great VMware executive to talk a bit about this important announcement. Yanbing Li is the Senior Vice President and GM for the Storage and Availability Business Unit at Vmware, welcome back to theCUBE Yanbing. >> It's great to be here, thank you for having me Peter. >> Oh absolutely we've got a lot of great stuff to talk about but let's start with the obvious question. Why is it so important to VMware and Dell EMC to work on this question, data availability, data protection? >> You know I have a very simple answer for you. You know Dell EMC has been the marketing leader for the past decade, and they are also a leading solution for all of our VMware environment, it's very natural that we do a lot of collaboration with them. And what's most important, is our collaboration is not only go-to-market collaboration, in labeling our joint customers, but also deep engineering level collaboration, and that is very very exciting. Lots of our solutions are really co-engineered together. >> So, that is in service to something. And now putting all this knowledge, all this product together to create a solution, is in service of data protection but especially as it relates to spanning the cloud. So talk to us a little bit about how this is gonna make it easier for customers to be where they need to be in their infrastructure. >> Certainly VMware has been also on a journey to help with our customers, their transition from data center to the cloud, and data protection is a very crucial aspect of that; and we're looking for simpler, scalable, more robust data protection solutions. You know VMware launched our VMware Cloud on AWS service last year, and Dell EMC has been with us since day one; they're the first solution to be certified as a data protection service for VMware Cloud on AWS. We also work with 4500 VCCP partners, this is the VMware Cloud partner program partners that, you know they are building cloud services based on VMware software defined data center stack. And we are also working with Dell EMC on integrating their data protection source with vCloud, their vCloud Director software, so that you know our customer has integrated data protection for our VCCP partners. So you know across all the cloud initiatives, we are working very closely with Dell EMC. >> So bringing the best of the technology, the best of this massive ecosystem together, to help customers protect their data and give them options about where they operate their infrastructure. >> Definitely. I'm personally very excited about their recent announcement that has been to the Data Domain Virtual Edition, where they're offering a subscription-based data protection bundle that can allow a VMware Cloud on AWS instance to back up their data, you know, using a subscription model, and you can backup 96 terabytes for any single SDC cluster in VMware Cloud on AWS. So they're definitely driving a lot of innovation not only in technology, but also in consumption, how to make it easier for customers to consume. And we're excited to be a partner with Dell EMC together on this. >> Fantastic! Yanbing Li, VMware, back to you, Dave! >> Thanks, Peter. We're back for the deep dive, Beth Phalen and joining us again, and Ruya Barrett, who's the Vice President of Marketing for Dell EMC's Data Protection Division, thanks guys for coming on. Ruya, let me start with you. Why are customers, and what are they telling you, in terms of why they're acquiring your data protection solutions? >> Well, Beth talked a little bit about the engineering effort, and collaboration we've been putting in place, and so did Yanbing with VMware, so whether that's integration into vCenter, or vSphere, or vRealize Operations Manager, vRealize Automation or vCloud Director, all of this work, all of this engineering effort, and engineering hours is really to do two things: deliver simply powerful data protection for VMware customers >> But what do you mean by simple? >> Simple. Well, simple comes in two types of approaches, right? Simple is through automation. One of the things that we've done is really automate across the data protection stack for VMware. Where as 99% of the market solutions really leave it off at policy management, so they automate the policy layer. We automate not only the policy layer, but the vProxy deployment, as well as the data movement. We have five types of data movement capabilities that have been automated. Whether you're going directly from storage to protection storage, whether you're doing client to protection storage, whether you're doing application to protection storage, or whether you're doing Hypervisor Direct to application storage. So it really is to automate, and to maximize the performance of to meet the customer's service levels, so automation is critical when you're doing that. The other part of automation could be in how easy cloud is for the admins and users, it really has to do with being able to orchestrate all of the activities, you know very simply and easily. Simplicity is also management. We are hearing more and more that the admins are taking on the role of doing their backups and restores, so, our efforts with VMware have been to really simplify the management so that they can use their native tools. We've integrated with VMware for the vAdmins to be able to take backup and restore just a part of their daily operational tasks. >> So, when you talk about power, is that performance, you reference performance, but is it just performance, or is it more than that? >> That's also a great question, Dave, thank you. Power really, in terms of data protection, is three fold, it's power in making sure that you have a single, powerful solution, that really covers a comprehensive set of applications and requirements, not only for today, but also tomorrow's needs. So that comprehensive coverage, whether you're on-premise, or in the cloud is really critical. Power means performance, of course it means performance. Being able to deliver the highest performing protection, and more importantly restores, is really critical to our customers. Power also means not sacrificing efficiency to get that performance. So efficiency, we have the best source ID duplication technology in the market, that coupled with the performance is really critical to our customers. So all of these, the simplicity, the comprehensive coverage, the performance, the efficiency, also drives the lowest cost to protect for our customers. >> Alright, I wanna bring Beth Phalen into the conversation, Beth, let's talk about cloud a little bit. A lot of people feel as though I can take data, I can dump it into an object store in the cloud, and I'm protected. Your thoughts? >> Yeah, we hear that same misconception, and in fact the exact opposite is true; it's even more important that people have world class data protection when they're bringing cloud into that IT environment, they have to know where their data is, and how is protected and how to restore it. So we have a few innovations that are going on here for a long time, we've had our hyper cloud extensions, you can do cloud tiering directly from Data Domain. And now we've also extended what you can do if you're a VMware Cloud on AWS customer, so that you can use that for you cloud DR configuartion, fail over to AWS with VMware Cloud, and then fail back with vMotion if you choose to; and that's great for customers who don't wanna have a second site, but they do wanna have confidence that they can recover if there's a disaster. On top of that we've also been doing some really great with VMware, with vCloud Director integration. Data protection as a service is growing like crazy, it's highly popular around the globe as a way to consume data protection. And so now you can integrate both your VMware tasks, and your data protection tasks, from one UI in the Cloud Director. These are just a few of the things that we're doing, comprehensively bringing data protection to the cloud, is essential. >> Great, okay. Dell EMC just recently made an announcement, the IDPA DP4400, Ruya what's it all about? Explain. >> Absolutely, so, what we announced is really an integrated data protection appliance, turnkey, purpose-built, to meet the specific requirements of mid-sized customers, it's really, to bring that enterprise sensibility and protection to our mid-sized customers. It's all inclusive in terms of capabilities, so if you're talking about backup, restore, replication, disaster recovery, cloud disaster recovery, and cloud long-term retention, all at your fingertips, all included; as well as all of the capabilities we talked about in terms of enabling VM admins to be able to do all of their daily tasks and operations through their own native tools and UI's. So it's really all about bringing simply powerful protection to mid-sized customers at the lowest cost to protect. And we now also have a guarantee under our future proof loyalty program, we are introducing a 55 to one deduplication guarantee for those exact customers. >> Okay. Beth, could you talk about the motivation for this product? Why did you build it, and why is relevant to mid-sized customers? >> So we're known as number one in enterprise data protection we're known for our world-class dedupe, best in class, best in the world dedupe capabilities. And what we've done is we've taken the learnings and the IP that we have that's served enterprise customers for all of these years, and then we're making that accessible to mid-sized customers And there were so many companies out there that can take advantage of our technology that maybe couldn't before these announcements. So by building this, we've created a product that a mid-sized company, may have a small IT staff, like I said at the beginning, may have VM admins who are also responsible for data protection, that they can have what we bring to the market with best-in-class data protection. >> I wanna follow up with you on simple and powerful. What is your perspective on simple, what does it mean for customers? >> Yeah, I mean if you break it down, simple means simple to deploy, two times faster than traditional data protection, simple means easier to manage with modern HTML5 interfaces that include the data protection day-to-day tasks, also include reporting. Simple means easy to grow, growing in place from 24 terabytes up to 96 terabytes with just a simple software license to add in 12 terabyte increments. So all of those things come together to reduce the amount of time that an IT admin has to spend on data protection. >> So, when I hear powerful and here mid-sized customers, I'm thinking okay I wanna bring enterprise-class data protection down to the mid-sized organization. Is that what you means? Can you actually succeed in doing that? >> Yeah. If I'm an IT admin I wanna make sure that I can protect all of my data as quickly and efficiently as possible. And so, we have the broadest support matrix in the industry, I don't have to bring in multiple products to support protection on my different applications, that's key, that's one thing. The other thing is I wanna be able to scale, and I don't wanna have to be forced to bring in new products with this you have a logical five terabytes on-prem, you can grow to protecting additional 10 terabytes in the cloud, so that's another key piece of it, scalability. >> Petabytes, sorry. >> And then-- >> Sorry. Petabytes-- >> Petabytes. >> You said terabytes. (laughs) >> You live in a petabyte world! >> Of course, yes, what am I thinking. (all laugh) and then last but not least, it's just performance, right? This runs on a 14GB PowerEdge server; you're gonna get the efficiency, you can protect five times as many VMs as you could without this kind of product. So, all of those things come together with power, scalability, support matrix, and performance. >> Great, thank you. Okay, Ruya, let's talk about the business impact. Start with this IT operations person, what does it mean for that individual? >> Yeah, absolutely. So first, you're gonna get your weekends back, right? So, the product is just faster, we talked about it's simpler, you're not gonna have to get a PhD on how to do data protection, to be able to do your business. You're gonna enable your vAdmins to be able to take on some of the tasks. So it's really about freeing up your weekends, having that you know sound mind that data protection's just happening, it works! We've already tried and tested this with some of the most crucial businesses, with the most stringent service-level requirements; it's just gonna work. And, by the way, you're gonna look like a hero, because with this 2U appliance, you're gonna be able to support 15 petabytes across the most comprehensive coverage in the data center, so your boss is gonna think your just a superhero. >> Petabytes. >> Yeah exactly, petabytes, exactly. (all laugh) So it's tremendous for the IT user, and also the business user. >> By the way, what about the boss? What about the line of business, what does it mean to that individual? >> So if I'm the CEO or the CIO, I really wanna think about where am I putting my most skilled personnel? And my most skilled personnel, especially as IT is becoming so core to the business, is probably not best served doing data protection. So just being able to free up those resources to really drive applications or initiatives that are driving revenue for the business is critical. Number two, if I'm the boss, I don't wanna overpay for data protection. Data protection is insurance for the business, you need it, but you don't wanna overpay for it. So I think that lowest cost is a really critical requirement The third one is really minimizing risk and compliance issues for the business. If I have the sound mind, and the trust that this is just gonna work, then I'm gonna be able to recover my business no matter what the scenario; and that it's been tried and true in the biggest accounts across the world. I'm gonna rest assured that I have less exposure to my business. >> Great. Ruya, Beth, thank you very much, don't forget, we have an ask me anything crowd chat at the end of this session, so you can go in, login with Twitter, LinkedIn, or Facebook, and ask any question. Alright, let's take a look at the product, and then we're gonna come back and get the analysts perspective, keep it right there. (intense music) >> Organizations today, especially mid-sized organizations, are faced with increased complexity; driving the need for data protection solutions that enable them to do more with less. The Dell EMC IDPA DP4400 packages the proven enterprise class technologies that have made us the number one provider in data protection into a converged appliance specifically designed for mid-sized organizations. While other solutions sacrifice power in the name of simplicity, the IDPA DP4400 delivers simply powerful data protection. The IDPA DP4400 combines protection software and storage, search and analytics, and cloud readiness, in one appliance. To save you time and money, we made it simple for you to deploy and upgrade, and, easily grow in place without disruption, adding capacity with simple license upgrades without buying more hardware. Data protection management is also a snap with the IDPA System Manager. IDPA is optimized for VMware data protection. It is also integrated with vSphere, SQL, and Oracle, to enable a wider IT audience to manage data protection. The IDPA DP4400 provides protection across the largest application ecosystem, deliver breakneck backup speeds, more efficient network usage, and unmatched 55 to one average deduplication. The IDPA DP400 is natively extensible to the cloud for long-term retention. And, also enables simple, and cost effective cloud disaster recovery. Deduplicated data is stored in AWS with minimal footprint, with failover to AWS and failback to on-premises quickly, easily, and cost effectively. The IDPA DP4400 delivers all this at the lowest cost-to-protect. It includes a three year satisfaction guarantee, as well as an up to 55 to one data protection deduplication guarantee. The Dell EMC IDPA DP4400 provides backup, replication, deduplication, search, analytics, instant access for application testing and development, as well as DR and long-term retention to the cloud. Everything you need to deliver enterprise-class data protection, in a small integrated system, optimized for mid-sized environments. It's simply powerful. (upbeat music and rhythmic claps) >> Cool video! Alright, we're back, with Vinny Choinski, who is the Senior Analyst for the Validation Practice at ESG, Enterprise Strategy Group. ESG is a company that does a lot of research, and one of the areas is they have these lab reports, and they basically validate vendor claims, it's an awesome service, they've had it for a number of years and Vinny is an expert in this area. Vinny Choinski, welcome to theCUBE great to see you. >> How you doin' Dave? Great to see you. >> So, when you talk to customers they tell you they hate complexity, first of all, and specifically in the context of data protection, they want high performance, they don't wanna have to mess with this stuff, and they want low cost. What are you seeing in the marketplace? >> So our research is lining up with those challenges; and that's why I've recently done three reports. We talked to how EMC is addressing those challenges and how they are making it easier, faster, and less expensive to do data protection. >> So people don't wanna do a lot of heavy lifting. They worry about the time it takes to do deployment. So, what did you find, hands on, what'd you find with regards to deployment? >> Yeah, so for the deployment, we really yeah, we focused on the DP4400 and you know how that's making it easier for the IT generalist to do data protection deployment, and management. And what we did, I actually walked through the whole process from the delivery truck to first backup. We had it off the truck and racked up and powered up in about 30 minutes, so, it's a service sized appliance, pretty easy, easy to install. Spent 10 minutes in the server room kinda configuring it to the network, and then we went up to an office, and finished the configuration. After that I basically hit go on the configuration button, completely automated. And I simply monitored the process until the appliance was fully configured. Took me about 20 minutes, you know, to add that configuration to the appliance, hit go, and at the end, I had an appliance that was ready for on-site, and backups extended to the cloud. >> So, that met your expectations? It meshed with the vendors claims? >> It was real easy. We actually had to move it around a couple times, and you know, this stuff used to be huge you know, big box, metal gear. >> Refrigerators. (laughs) >> Refrigerators. It was a small appliance, once we installed it, got a note from the IT guy, had to move it. No tools, easy rack, the configuration was automated. We had to set network parameters, that's about it. >> How about your performance testing, what did that show? >> So we did some pretty extensive performance testing. We actually compared the IDPA Dell appliances to the industry recognized server grid scaled architecture. And basically we started by matching the hardware parameters of the box, CPU, memory, disk, network, flash, so once we had the boxes configured apples to apples shall we say, we ran a rigorous set of tests. We scaled the environment from a hundred to a thousand VMs, adding a hundred VMs in between each backup run. And what we found as we were doing the test was that the IDPA reduced the backup window significantly over the competitive solution. A 54 to 68% reduction in the backup window. >> Okay. So again, you're kind of expectations tied into the vendor claims? >> Yep. You know the reduction in backup time was pretty significant that's a pretty good environment, pretty good test environment, right, you got the hundred to a thousand VMs. We also looked at the efficiency of data transfer, and we found that IDPA outperformed the competitor there as well, significantly. And we found that this is do to the the mature data domain deduplication technology. It not only leverages, like most companies will, the VMware Changed Block Tracking API, but it has it's own client-side software that really reduces, significantly reduces the amount of data that needs to be transferred over the network for each backup. And we found that reduced the amount of data that needs to be transferred against the competitor by 74%. >> What about the economics, it's the one of the key paying points obviously for IT professionals. What did you see there? >> Yep, so, there's a lot that goes into the economics of a data protection environment. We summed it up into what we call the cost to protect. We actually collected call home data from 15,000 Dell EMC data protection appliances deployed worldwide. >> Oh cool, real data. >> Real data. So, we had the real data, we got it from 15,000 different environments, we took that data and we we used some of the stuff that we analyzed, the price that they paid for it, how long has it been in service, what the deduplication rates they're getting, and then the amount of data. So we had all the components that told us what was happening with that box. So that allowed us to to distill that into this InstaGraphic that we see up here, which takes 12, shows 12 of the customers that we analyzed. Different industries, different architectures, on the far left of this InstaGraphic you're gonna see that we had a data domain box connected to a third-party backup application, still performing economically, quite well. On the far right we have the fully integrated IDPA solution, you'll see that as you put things better together, the economics get even better, right? So, what we found was that both data domain and the IDPA can easily serve data protection environments storage for a fraction of a penny per month. >> Okay. Important to point out this is metadata, no customer data involved here, right, it's just. >> It's metadata that's correct. >> Right, okay. Summarize your impressions based on your research, and your hands on lab work. >> Yeah, so I've been doing this for almost 25 plus years, I've been in the data protection space, I was an end user, I actually ran backup environments, I worked in the reseller space, sold the gear, and now I'm an analyst with ESG, taking a look at all the different solutions that are out there, and, you know data protection has never been easy, and there's always a lot of moving parts, and it gets harder when you really need a solution that backs up everything, right? From your physical, virtual, to the cloud, the legacy stuff, right? Dell EMC has packaged this up, in my opinion, quite well. They've looked at the economics, they've looked at the ease of use, they've looked at the performance, and they've put the right components in there they have the data protection software, they have the target storage, they have the analytics, you can do it with an agent, you can do it without an agent. So I think they've put all the pieces in here, so it's not an easy thing in my opinion, and I think they've nailed this one. >> Excellent. Well Vinny, thanks so much for for comin' on and sharing the results of your research, really appreciate it. Alright, let's hear from the customer, and then we're gonna come back with Beth Phalen and wrap, keep it right there. (upbeat techno music) >> I was a fortune 500 company, a global provider of product solutions and services, and enterprise computing solutions. The DP4400 is attractive because customers have different consumption models. There are those that like to build their own, and there are those that want an integrated solution, they want to focus on their core business as opposed to engineering a solution. So for those customers that are looking for that type of experience, the DP4400 will address a full data protection solution that has a single pane of glass, simplified management, simplified deployment, and also, ease-of-management over time. >> Vollrath is a food service industry manufacturer, it's been in business for 144 years, in some way we probably touch your life everyday. From a semantic perspective, things that weren't meeting our needs really come around to the management of all of your backup sets. We had backup windows for four to eight hours, and we were to the point where when those backups failed, which was fairly regular, we didn't have enough time to run them again. With Dell EMC data protection, we're getting phenomenal returns, shorter times. What took us eight hours is taking under an hour, maybe it's upwards of two at times for even larger sets. It's single interface, really does help. So when you take into account how much time you spend trying to manage with old solutions that's another unparalleled piece. >> I'm the IT Director for Melanson Heath, we are a full service accounting firm. The top three benefits of the DP4400 simplicity of not having to do a lot of research, the ease of deployment, not having to go back or have external resources, it's really designed so that I can rack it, stack it, and get going. Having a data protection solution that works with all of my software and systems is vital. We are completely reliant on our technology infrastructure, and we need to know that if something happens, we have a plan B, that can be deployed quickly and easily. (upbeat techno music) >> We're back, it's always great to hear the customer perspective. We're back with Beth Phalen. Beth let's summarize, bring it home for us, this announcement. >> We are making sure that no matter what the size of your organization, you can protect your data in your VMware environment simply and powerfully without compromise, and have confidence, whether you're on-prem or in the cloud, you can restore your data whenever you need to. >> Awesome, well thanks so much Beth for sharing the innovations, and we're not done yet, so jump into the crowd chat, as I said, you can log in with Twitter, LinkedIn, or Facebook, ask any questions, we're gonna be teeing up some questions and doing some surveys. So thanks for watching everybody, and we'll see you in the crowd chat.

Published Date : Aug 18 2018

SUMMARY :

Beth, great to see you again. 80% of the workloads are virtualized, and more and more the vAdmins You know people expect the outcome of cloud to be And the cloud has many different ways and let's hear from the VMware perspective Yanbing Li is the Senior Vice President and GM Why is it so important to VMware and Dell EMC the marketing leader for the past decade, So, that is in service to something. to help with our customers, So bringing the best of the technology, to back up their data, you know, We're back for the deep dive, and to maximize the performance of also drives the lowest cost to protect for our customers. I can dump it into an object store in the cloud, and in fact the exact opposite is true; the IDPA DP4400, at the lowest cost to protect. and why is relevant to mid-sized customers? that they can have what we bring to the market with I wanna follow up with you on simple and powerful. that include the data protection day-to-day tasks, Is that what you means? I don't have to bring in multiple products to support Petabytes-- You said terabytes. So, all of those things come together with power, Okay, Ruya, let's talk about the business impact. And, by the way, you're gonna look like a hero, and also the business user. and the trust that this is just gonna work, at the end of this session, so you can go in, that enable them to do more with less. and one of the areas is they have these lab reports, Great to see you. and specifically in the context of data protection, and less expensive to do data protection. So, what did you find, hands on, and at the end, and you know, this stuff used to be huge you know, Refrigerators. got a note from the IT guy, had to move it. We actually compared the IDPA Dell appliances to So again, you're kind of expectations the amount of data that needs to be transferred it's the one of the key paying points obviously the cost to protect. On the far right we have the fully integrated IDPA solution, Important to point out this is metadata, based on your research, and your hands on lab work. and it gets harder when you really need a solution that for comin' on and sharing the results of your research, the DP4400 will address and we were to the point where when those backups failed, the ease of deployment, the customer perspective. you can protect your data in your VMware environment for sharing the innovations, and we're not done yet,

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