>> From the SiliconANGLE Media office in Boston, Massachusetts, it's theCUBE. Now, here's your host, Dave Vellante. >> Hi everybody. This is Dave Vellante and welcome to this CUBE conversation. I've been following trends in backup and recovery and data protection for decades and I'll tell you right now is one of the most exciting eras that I've ever seen and with me here to talk about some of the trends and some hard news is Beth Phalen. She's the president and general manager of Dell EMCs data protection division. Beth it's great to see you again. Thanks for coming on. >> It's great to be here Dave. It's always good to talk to you. >> So, there's been a subtle change in IT. Even when you go to sort of the downturn in 2008 where IT was largely a support function. It's really now becoming a fundamental enabler. Are you seeing that with your customers? >> Absolutely. The vision of IT being some back office that is segregated from the rest of the company is no longer true. What we find is customers want their application owners to be able to drive data protection and then have that compared with the central oversight so they can still have that global overview. >> The other change is, for years data has been this problem that we have to manage. I got so much data. I got to back it up or protect it, move it. It's now become a source of value. Everybody talks about digital transformation. It's all about how you get value from data. >> Yeah. And it's so interesting because it was there all the time. Right? And suddenly people have realized, yes, this is an asset that has a huge impact on our business on our customers and again makes it even more important that they can rely on getting access to that data because they're building their business on it. >> So as the head of the data protection division, it's interesting. Even the palance has changed. It used to be, when it was just tape it was backup and now it's data protection. So the mindset is shifting. >> It is and it's continuing to shift with new threats like cyber recovery and other challenges that are out there, protecting data becomes the core of what we are offering our customers. >> So let's talk a little bit more about the catalysts for that change. You got tons of data, you are able to apply now machine intelligence like you never have before and you got cloud which brings scale. So this is changing the needs of customers in the way in which they protect data. >> As customers data becomes more and more distributed across multiple cloud providers, multiple locations, it's even more important that they can answer the question, where is my data and is it protected? And that they can recover it as quickly as possible. >> And you're seeing things like DevOps, data protection strategies and data management strategies, and so supporting DevOps and analytics applications. You also have new threats like ransomware. So it's a more fundamental component of cyber. >> Yeah and you will hear us talking a little bit about cyber recovery, the new product that we introduced last year. We can't just think about data protection as backup. We have to think about it as the comprehensive way that customers can get access to their data even if they're attacked. >> So much has changed. Everything has changed. >> The level of innovation that we've been doing has been keeping up with that change. And that's one of the things that I'm most excited about as the president of this division. We've been investing in enhancing the customer experience, and cyber recovery as I mentioned and expanding into new markets into driving a new level of reliability and resiliency, building on the duration that we have. And of course expanding into the cloud. So one of the things that hasn't changed is the fundamentals of I need to get my data back, I need to be trusted. Why is it, you guys make a big deal out of being number one. You're number one in all the Gartner Magic Quadrants and so forth. Why is leadership so important to customers and what are those fundamentals that haven't changed? >> So two questions there. First, leadership is so important because we have more experience protecting data around the globe than anybody else. And that means all environments right from the multi-petabyte, major corporations to the shops have maybe a terabyte. So 24 terabytes. We're involved in it all. So that experience is important. And then those fundamentals you talked about, lowest cost to protect, fastest performance, fastest backups and resiliency, those fundamentals have to be part of any data protection product. >> The way you guys are organized, you are in chare of R&D as well, you talked about innovation before. I wonder if you could talk a little bit more about how your R&D investments are translating into customer value in terms of price performance. So resiliency, speed, cost. What's going on there? >> The biggest thing that I wanna talk about and highlight here is how much our investment in cloud is enabling our customers to continue to have confidence that they can get the same level of digital trust that they've had with us on prem but now as they expand into the cloud for cloud disaster recovery, long-term retention, data protection in the cloud that that confidence comes with them. And we're doing it in a way that allows them to seamlessly expand into the cloud without having to introduce additional gateways, additional hardware. It becomes an extension of their data protection infrastructure. >> So the cloud operating model is very important here. What are you guys doing for instance, admins, application owners, in terms of enabling self-service for example. >> We have the broadest application support of any company. And what we're doing is we're integrating directly with those applications. Whether it be Oracle, SAP. You can go down the list. And then of course directly integrating with VMware for the VM admins. That's not enough though because if we just did that you wouldn't be able to have one view of how your data protection policies are working. And so we pair that with centralized governance to make sure that the person in charge of the data protection for that company still could have confidence that all the right things are happening. >> So what does the data protection portfolio look like? How should we think about that? >> Three simple things, Data Domain, our new integrated appliances and data protection suite. >> Okay. Follow up question on that is, how do you, for customers, obstruct the complexity? How are you simplifying their world especially in this cloud operating module. >> Simplifying comes in multiple stages. You have to simplify the first box to backup experience. We've cut that down to an hour and a half, two hours in max. From there, you have to make sure the day-to-day tasks are simple. So things like two clicks to do cloud failover, three clicks to failback. Things like a single step to restore a file in a VMware environment and then live movement of that VM to another primary storage array. That kind of targeted customer use case simple process is core to what we've been doing to enhance the customer experience. >> Now, you guys aren't really a public cloud provider so you gotta support multiple clouds. What are you doing there in terms of both cloud support and what are you seeing in multi-cloud. >> Most customers have more than one cloud provider that they're working with. So what we do is we allow the customers specific example right from within the data domain interface to select which cloud they wanna tier to and then they can also select other cloud providers through the same interface. So, it's not a separate experience. They can focus on the Data Domain but then interact with multiple clouds. >> Awesome. Beth, thanks for taking some time here to set this up. We're gonna hear about some hard news that you guys have today. We've got some perspectives from IDC on this but right now lets take a look at what the customer says. Keep it right there. (chilled piano music) >> Phoenix Children's is a healthcare organization for kids. Everything that we do is about the kids. So we wanna make sure that all our critical data that a doctor or a nurse needs on the floors to be able to take care of a sick kid, we need to make sure it's available at any time. The data protection software that we're using from Dell EMC with Data Domain give us that protection. Our critical data are well kept and we can easily recover them. Before we moved to Data Domain we were using Veritas NetBackup and some older technology. Our backup windows were taking upwards of 20 to 24 hours. Moving to Data Domain with de-duplication we can finish our full backups in less than seven hours. The user deployment for data protection software and Data Domain was very easy for us. Our engineers, they have never worked with data protection software or Data Domain before. They were able to do some research, walk a little bit with some Dell engineers and we were able to implement the technology within a month, a month and a half. ECS for Phoenix Children's Hospital is a great technology. Simple to use, easy to manage. The benefits from a user perspective are tremendous. From an IT perspective, I can extract terabytes of data in less than an hour. When we get into a critical situation, we can rely 100% on ECS that we will get the information that the doctor or the nurse needs to take care of the kid. The data protection software and the Data Domain benefits for Phoenix Children's Hospital are great. There is a solution that works seamlessly together. I have no worries that my backups will not run. I have no worries I will not be able to recover critical applications. (chilled piano music) >> We're back with Ruya Barrett who's the vice president of marketing for Dell EMC's Data Protection division. We got some hard news to get into. Ruya, let's get right into it. What are you guys announcing today? >> We are announcing a basically tremendous push with our data protection family both in Data Domain and Integrated Data Protection appliances and the software that basically makes those two rock. >> So, you've got a few capabilities that you're announcing. Cloud performance. Take us through sort of at a high level. What are the three areas that you're focused on this announcement? >> Exactly. You nailed it Dave. So three areas of announcement, exciting cloud capabilities and cloud expansion. We've been investing in cloud over the last three years and this announcement is just a furthering of those capabilities. Tremendous push around performance for an additional use cases and services that customers want. The last one but not least is basically expanded coverage and push into the mid-market space with our Data Domain 3300 and IDPA 4400. >> And this comes in the form of software that I can install on my existing appliances? >> It's all software value that really enables our appliances to do what they do best, to drive efficiency, performance but it's really the software layer that makes it sane. >> And if I'm a customer I get that software, no additional charges? >> If you have the capabilities, today you'll be able to get the expanding capabilities. No charge. >> Okay. So one of the important areas is cloud. Let's get into some of the cloud use cases. You're focused on a few of those. What are they? >> Cloud has become a really prevalent destination. So when we look at cloud and what customers wanna do with regards to data protection in the cloud, it's really a lot of use cases. The three we're gonna touch on today is really cloud tiering. Our capabilities are in cloud tiering with long time archival. So they're really trying to leverage cloud as a long time archival. The second one is really around cloud disaster recovery. To and from the cloud. So that's really important use case. That's becoming really important to our customers. And not, God forbid, for a disaster but just being able to test our disaster recovery capabilities and resiliency. And the last one is really in-cloud data protection. So those are the three use cases and we have enhancements across all three. >> Let's go deeper into those. So cloud tiering. We think of tiering. Often times you remember the big days of tiering, inbox tiering, hot data, cold data. What are you doing in cloud tiering? >> Well, cloud tiering is our way of really supporting object storage both on premises and in the cloud. And we introduced it about two years ago. And what we're really doing now is expanding that coverage, making it more efficient, giving customers the tools to be able to understand what the costs are gonna be. So one of the announcements is actually a free space estimator tool for our customers that really enables them to understand the impact of taking an application and using long-term retention using cloud tier both for their on-premise data protection capacity as well as what they need in the cloud and the cost associated. So that's a big question before customers wanna move data. Second is really broadest coverage. I mean, right now in addition to the usual suspects of AWS, Azure, Dell EMC Elastic Cloud Storage, we now support Ceph, we support Alibaba, we support Google Cloud. So really, how do you build out that multi-cloud deployment that we see our customers wanting to do with regards to their long-term archival needs? So really expanding that reach. So we now have the broadest coverage with regards to archiving in the cloud and using cloud for long-term retention. >> Great. Okay. Let's talk about disaster recovery. I'm really interested in this topic because the customers that we talk to they wanna incorporate disaster recovery and backup as part of a holistic strategy. You also mentioned testing. Not enough customers are able to test their DR. It's too risky, it's too hard, it's too complicated. What are you guys doing in the DR space. >> So one of the things that's I think huge and very differentiated with regards to how we approach, whether it's archive or whether it's DR or in-cloud is the fact that from an appliance standpoint you need no additional hardware or gateway to be able to leverage the capabilities. One of the things that we introduced, again cloud DR over a year ago, and we introduced it across our Data Domain appliances as well as our first entry to the mid-sized companies with IDPA DP 4400. And now what we're doing is making it available across all our models, all our appliances. And all of our appliances now have the ability to do fully orchestrated disaster recovery either for test use cases or actual disasters, God forbid, but what they are able to do. The three click failovers and the two click failbacks from the cloud. So both for failback from the cloud or in the cloud. So it's really big and important use cases for our customers right now. Again, with that, we're expanding use case coverage to now, we used to support AWS only, now we also support Azure. >> Great. Okay. The third use case you talked about was in-cloud data protection. What do you mean by that and what are you doing there? >> So one of, again, the really interesting things about our portfolio is our ability to run it as an integrated hardware-software platform or in the form of a software only deployment. So our data domain virtual addition is exactly that. You can run our Data Domain software in virtual machines. And what that allows our customers to do is whether they're running a software defined data center on prem or whether they want in-cloud capabilities and all that goodness they have been getting from Data Domain in the cloud, they now can do that very easily. And what we've done in that space with this announcement is expanded our capacity coverage. So now Data Domain Virtual Edition can cover 96 terabytes of in-cloud capability and capacity. And we've also, again, with that use case, expanded our coverage to include Google Cloud, AWS, Azure. So really expanded our coverage. >> Great. I'm interested in performance as well because everybody wants more performance but are we talking about backup performance, restore performance? What are you doing in that area? >> Perfect. And one of the things, when we talk about performance, one of the big use cases we're seeing that's driving performance is that customers wanna make their backup copies do more. They wanna use it for application test and development, they wanna use it for instant access to their VMs, instant access and restores for their VMs. So performance is being fueled by some additional services that customers wanna see on their backup copies. So basically one of the things that we've done with this announcement is improved our performance across all of these use cases. So for application test of test of development, you can have access to instant VMs. Up to 32 instant access and restore capabilities with VMs. We have improved our cash utilization. So now you can basically support a lot more IOPS, leveraging our cash, enhanced cash, four times as many IOPS as we were doing before. So up to 40,000 IOPS with almost no latency. So tremendous, again, improvement in use cases. Restores. Customers are always wanting to do restores faster and faster. So file restores is no exception to that. So with multi-streaming capability, we now have the opportunity and the capabilities to do file restores two times faster on premise and four times faster from cloud. So again, cloud is a big, everything we do, there's a cloud component to it. And that performance is no exception to that. >> The last thing I wanna touch on is mid-market. So you guys made an announcement this past summer. And so it sounds like you're doubling down on that space. Give us the update. >> Sure. So we introduced the Data Domain 3300 and our customers have been asking for a new capacity point. So one of the things we're introducing with this release is an eight terabyte version of Data Domain 3300 that goes and scales up to 32 terabytes. In addition to that, we're supporting faster networking with 10 gig E support as well as virtual tape libraries over Fiber Channels. So virtual tape libraries are also back and we're supporting with Data Domain 3300. So again, tremendous improvements and capabilities that we've introduced for mid-market in the form of Data Domain 3300 as well as the DP4400 which is our integrated appliance. So, again, how do we bring all that enterprise goodness to a much broader segment of the market in the right form factor and right capacity points. >> Love it. You guys are on a nice cadence. Last summer, we had this announcement, we got Dell Technologies World coming up in May, actually end of April, now May. So looking forward to seeing you there. Thanks so much for taking us through these announcements. >> Yeah, thank you. Thanks for having us. >> You're very welcome. Now, let's go Phil Goodwin. Phil Goodwin was an analyst at IDC. And IDC has done a ton of research on the economic impact of moving to sort of modern data protection environment, they've interviewed about a thousand customers and they had deep dive interviews with about a dozen. So let's hear from Phil Goodwin in IDC and we'll be right back. (chilled music) >> IDC research shows that 60% of organizations will be executing on a digital transformaion strategy by 2020, barely a year away. The purpose of digital transformation is to make the organization more competitive with faster, more accurate information and timely information driving driving business decisions. If any digital transformation effort is to be successful, data availability must be a foundational part in the effort. Our research also shows that 48.5% or nearly half of all digital transformation projects involve improvements to the organizations data protection efforts. Purpose-built backup appliances or PBBAs have been the cornerstone for many data protection efforts. PBBAs provide faster, more reliable backup with fewer job failures than traditional tape infrastructure. More importantly, they support faster data restoration in the event of loss. Because they have very high data de-duplication rates, sometimes 40 to one or more, organizations can retain data onsite longer at a lower overall cost thereby improving data availability and TCO. PBBAs may be configured as a target device or disk-based appliance that can be used by any backup software as a backup target or as integrated appliances that include all hardware and software needed for fast efficient backups. The main customer advantages are rapid deployment, simple management and flexible growth options. The Dell EMC line of PBBAs is a broad portfolio that includes Data Domain appliances and the recently introduced Integrated Data Protection Appliances. Dell EMC Data Domain appliances have been in the PBBA market for more than 15 years. According to IDC market tracker data as of December 20th, 2018, Dell EMC with Data Domain and IDPA currently holds a 57.5% market share of PBBA appliances for both target and integrated devices. Dell EMC PBBAs have support for cloud data protection including cloud long term retention, cloud disaster recovery and protection for workloads running in the cloud. Recently IDC conducted a business value study among Dell EMC data protection customers. Our business value studies seek to identify and quantify real world customer experiences and financial impact of specific products. This study surveyed more than 1000 medium-sized organizations worldwide as well as provided in-depth interviews with a number of them. We found several highlights in the study including a 225% five-year ROI. In numerical terms, this translated to $218,928 of ROI per 100 terabytes of data per year. We also found a 50% lower cost of operating a data protection environment, a 71% faster data recovery window, 33% more frequent backups and 45% more efficient data protection staff. To learn more about IDC's business value study of Dell EMC data protection and measurable customer impact, we invite you to download the IDC white paper titled, The Business Value of Data Protection in IT Transformation sponsored by Dell EMC. (bouncy techno music) >> We're back with Beth Phalen. Beth, thanks again for helping us with this session and taking us through the news. We've heard about, from a customer, their perspective, some of the problems and challenges that they face, we heard about the hard news from Ruya. Phil Goodwin at IDC gave us a great overview of the customer research that they've done. So, lets bring it home. What are the key takeaways of today? >> First and foremost, this market is hot. It is important and it is changing rapidly. So that's number one. Data protection is a very dynamic and exciting market. Number two is, at Dell EMC, we've been modernizing our portfolio over the past three years and now we're at this exciting point where customers can take advantage of all of our strenth put in multi-cloud environment, in a commercial environment, for cyber recovery. So we've expanded where people can take the value from our portfolio. And I would just want people to know that if they haven't taken a look at the Dell EMC data protection portfolio recently, it's time to take another look. We appreciate all of our customers and what they do for us. We have such a great relationship with our customer base. We wanna make sure that they know what's coming, what's here today and how we're gonna work with them in the future. >> Alright. Well, great. Congratulations on the announcement. You guys have been hard at work. It is a hot space. A lot of action going on. Where can people find more information? >> Go back to dellemc.com, it's all there. >> Great. Well, thank you very much Beth. >> Thank you Dave. >> And thank you for watching. We'll see you next time. This is Dave Vellante from theCUBE. (chilled music)

>> From the SiliconANGLE Media Office in Boston, Massachusetts, it's theCUBE! Now, here's your host, Dave Vellante. >> Hi everybody, welcome to the special CUBE conversation on secondary storage and data protection, which is one of the hottest topics in the business right now. Cloud, multi-cloud, bringing the Cloud experience to wherever your data lives and protecting that data driven by digital transformation. We're gonna talk about that with Patrick Osborne, the Vice President and General Manager for big data and secondary storage at HPE, good friend and CUBE alum. Great to see you again. Thanks for coming on. >> Great, thanks for having us. >> So let's start with some of those trends that I mentioned. I think, let's start with digital transformation. It's a big buzzword in the industry but it's real. I travel around, I talk to customers all the time, everybody's trying to get digital transformation right. And digital means data, data needs to be protected in new ways now, and so when we trickle down into your world, data protection, what are you seeing in terms of the impact of digital and digital transformation on data protection? >> Absolutely, great question. So the winds of change in secondary storage are blowing pretty hard right now. I think there's a couple different things that are driving that conversation. A, the specialization of people with specific backup teams, right, that's moving away, right. You're moving away from general storage administration and specialized teams to people focusing a lot of those resources now on Cloud Ops team, DevOps team, application development. So they want that activity of data protection to be automated and invisible. Like you said before, in terms of being able to re-use that data, the old days of essentially having a primary dataset and then pushing it off to some type of secondary storage which just sits there over time, is not something that customers want anymore. >> Right. >> They wanna be able to use that data, they wanna be able to generate copies of that, do test and dev, gain insight from that, being able to move that to the Cloud, for example, to be able to burst out there or do it for DR activities. So I think there's a lot of things that are happening when it comes to data that are certainly changing the requirements and expectations around secondary storage. >> So the piece I want to bring to the conversation is Cloud and I saw a stat recently that the average company, the average enterprise has, like, eight clouds, and I was thinking, sheesh, small company like ours has eight clouds, so I mean, the average enterprise must have 80 clouds when you start throwing in all the saas. >> Yeah. >> So Cloud and specifically, multi-cloud, you guys, HPEs, always been known for open platform, whatever the customer wants to do, we'll do it. So multi-cloud becomes really important. And let's expand the definition of Cloud to include private cloud on PRM, what we call True Private Cloud in the Wikibon world, but whether it's Azure, AWS, Google, dot, dot, dot, what are you guys seeing in terms of the pressure from customers to support multi... They don't want a silo, a data protection silo for each cloud, right? >> Absolutely. So they don't want silos in general, right? So I think a couple of key things that you brought up, private cloud is very interesting for customers. Whether they're gonna go on PRM or off PRM, they absolutely want to have the experience on PRM. So what we're providing customers is the ability, through APIs and seamless integration into their existing application frameworks, the ability to move data from point A to point B to point C, which could be primary all-flash, secondary systems, cloud targets, but have that be able to be automated full API set and provide a lot of those capabilities, those user stories around data protection and re-use, directly to the developers, right, and the database admins and whoever's doing this news or DevOps area. The second piece is that, like you said, everyone's gonna have multiple clouds, and what we want to do is we want to be able to give customers an intelligent experience around that. We don't necessarily need to own all the infrastructure, right, but we need to be able to facilitate and provide the visibility of where that data's gonna land, and over time, with our capabilities that we have around InfoSight, we wanna be able to do that predictably, make recommendations, have that whole population of customers learn from each other and provide some expert analysis for our customers as to where to place workloads. >> These trends, Patrick, they're all interrelated, so they're not distinct and before we get into the hard news, I wanna kinda double down on another piece of this. So you got data, you got digital, which is data, you've got new pressures on data protection, you've got the cloud-scale, a lot of diversity. We haven't even talked about the edge. That's another, sort of, piece of it. But people wanna get more out of their data protection investment. They're kinda sick of just spending on insurance. They'd like to get more value out of it. You've mentioned DevOps before. >> Yep. >> Better access to that data, certainly compliance. Things like GDPR have heightened awareness of things that you can do with the data, not just for backup, and not even just for compliance, but actually getting value out of the data. Your thoughts on that trend? >> Yeah, so from what we see for our customers, they absolutely wanna reuse data, right? So we have a ton of solutions for our customers around very low latency, high performance optimized flash storage in 3PAR and Nimble, different capabilities there, and then being able to take that data and move it off to a hybrid flash array, for example, and then do workloads on that, is something that we're doing today with our customers, natively as well as partnering with some of our ISV ecosystem. And then sort of a couple new use cases that are coming is that I want to be able to have data providence. So I wanna share some of my data, keep that in a colo but be able to apply compute resources, whether those are VMs, whether they are functions, lambda functions, on that data. So we wanna bring the compute to the data, and that's another use case that we're enabling for our customers, and then ultimately using the Cloud as a very, very low-cost, scalable and elastic tier storage for archive and retention. >> One of the things we've been talking about in theCUBE community is you hear that Bromite data is the new oil, and somebody in the community was saying, you know what? It's actually more valuable than oil. When I have oil, I can put it in my house or I can put it my car. But data, the unique attribute of data is I can use it over and over and over again. And again, that puts more pressure on data protection. All right, let's get into some of the hard news here. You've got kind of a four-pack of news that we wanna talk about. Let's start with StoreOnce. It's a platform that you guys announced several years ago. You've been evolving it regularly. What's the StoreOnce news? >> Yes, so in the secondary storage world, we've seen the movement from PBBA, so Purpose-Built Backup Appliances, either morphing into very intelligent software that runs on commodity hardware, or an integrated appliance approach, right? So you've got a integrated DR appliance that seamlessly integrates into your environment. So what we've been doing with StoreOnce, this is our 4th generation system and it's got a lot of great attributes. It has a system, right. It's available in a rote form factor at different capacities. It's also available as a software-defined version so you can run that on PRM, you can run it off PRM. It scales up to multiple petabytes in a software-only version. So we've got a couple different use cases for it, but what I think is one of the key things is that we're providing a very integrated experience for customers who are 3PAR Nimble customers. So it allows you to essentially federate your primary all-flash storage with secondary. And then we actually provide a number of use cases to go out to the Cloud as well. Very easy to use, geared towards the application admin, very integrative. >> So it's bigger, better, faster, and you've got this integration, a confederation as you called it, across different platforms. What's the key technical enabler there? >> Yeah, so we have a really extensible platform for software that we call Recovery Manager Central. Essentially, it provides a number of different use cases and user stories around copy data management. So it's gonna allow you to take application integrated snapshots. It's gonna allow you to do that either in the application framework, so if you're a DVA and you do Arman, you could do it in there, or if you have your own custom applications, you can write to the API. So it allows you to do snapshots, full clones, it'll allow you to do DR, so one box to another similar system, it'll allow you to go from primary to secondary, it'll allow you to archive out to the Cloud, and then all of that in reverse, right? So you can pull all of that data back and it'll give you visibility across all those assets. So, the past where you, as a customer, did all this on your own, right, bought on horizontal lines? We're giving a customer, based on a set of outcomes and applications, a complete vertically-oriented solution. >> Okay, so that's the, really, second piece of hard news. >> Yeah. >> Recovery Manager Central, RMC, 6.0, right-- >> Yeah. >> Is the release that we're on? And that's copy data management essentially-- >> Absolutely. >> Is what you're talking about. It's your catalog, right, so your tech underneath that, and you're applying that now across the portfolio, right? >> Absolutely. So, we're extending that from... We've had, for the past year, that ability to do the copy data management directly from 3PAR. We're extending that to provide that for Nimble. Right, so for Nimble customers that want to use all-flash, they want to use hybrid flash arrays from Nimble, you can go to secondary storage in StoreOnce and then out to the Cloud. >> Okay, and that's what 6.0 enables-- >> Yeah, exactly. >> That Nimble piece and then out to the Cloud. Okay, third piece of news is an ecosystem announcement with Commvault. Take us through that. >> Yeah, so we understand at HPE, given the fact that we're very, very focused on hybrid Cloud and we have a lot of customers that have been our customers for a long time, none of these opportunities are greenfield, right, at the end of the day. So your customers are, they have to integrate with existing solutions, and in a lot of cases, they have some partners for data protection. So one of the things that we've done with this ecosystem is made very public our APIs and how to integrate our systems. So we're storage people, we are data management folks, we do big data, we also do infrastructure. So we know how to manage the infrastructure, move data very seamlessly between primary, secondary, and the Cloud. And what we do is, we open up those APIs in those use cases to all of our partners and our customers. So, in that, we're announcing a number of integrations with Commvault, so they're gonna be integrating with our de-duplication and compression framework, as well as being able to program to what we call Cloud Bank, right? So, we'll be able to, in effect, integrate with Commvault with our primary storage, be able to do rapid recovery from StoreOnce in a number of backup use cases, and then being able to go out to the cloud, all managed through customers' Commvault interface. >> All right, so if I hear you correctly, you've just gotta double click on the Commvault integration. It's not just a go-to-market setup. It's deeper engineering and integration that you guys are doing. >> Absolutely. >> Okay, great. And then, of course the fourth piece is around, so your bases are loaded here, the fourth piece is around the Cloud economics, Cloud pricing model. Your GreenLake model, the utility pricing has gotten a lot of traction. When we're at HPE Discover, customers talking about it, you guys have been leaders there. Talk about GreenLake and how that model fits into this. >> Yeah, so, in the technology talk track we talk about, essentially, how to make this simple and how to make it scalable. At the end of the day, on the buying pattern side, customers expect elasticity, right? So, what we're providing for our customers is when they want to do either a specific integration or implementation of one of those components from a technology perspective, we can provide that. If they're doing a complete re-architecture and want to understand how I can essentially use secondary storage better and I wanna take advantage of all that data that I have sitting in there, I can provide that whole experience to customers as a service, right? So, the primary storage, your secondary storage, the Cloud capacity, even some of the ISV partner software that we provide, I can take that as an entire, vetted solution, with reference architectures and the expertise to implement, and I can give that to a customer in an OpEx as a service elastic purchasing model. And that is very unique for HPE and that's what we've gone to market with GreenLake, and we're gonna be providing more solutions like that, but in this case, we're announcing the fact that you can buy that whole experience, backup as a service, data protection as a service, through GreenLake from HPE. >> So how does that work, Patrick, practically speaking? A customer will, what, commit to some level of capacity, let's say, as an example, and then HPE will put in some extra headroom if, in fact, that's needed, you maybe sit down with the customer and do some kind of capacity planning, or how does that actually work, practically speaking? >> Yeah, absolutely. So we work with customers on the architecture, right, up front. So we have a set of vetted architectures. We try to avoid snowflakes, right, at the end of the day. We want to talk to customers around outcomes. So if a customer is trying to reach outcome XYZ, we come with a recommendation on how to do that. And what we can do is, we don't have very high up-front commitments and it's very elastic in the way that we approach the purchasing experience. So we're able to fit those modules in. And then we've made some number of acquisitions over the last couple years, right? So, on the advisory side, we have Cloud Technology Partners. We come in and talk about how do you do a hybrid cloud backup as a service, right? So we can advise customers on how to do that and build that into the experience. We acquired CloudCruiser, right? So we have the billing and the monitoring and everything that gets very, very granular on how you use that service, and that goes into how we bill customers on a per-metric usage format. And so we're able to package all of that up and we have, this is a kind of a little-known fact, very, very high NPS score for HPE financial services. Right, so the combination of our point next services, advisory, financial services, really puts a lot of meat behind GreenLake as a really good customer experience around elasticity. >> Okay, now all this stuff is gonna be available calendar Q4 of 2018, correct? >> Correct. >> Okay, so if you've seen videos like this before, we like to talk about what it is, how it works, and then we like to bring it home with the business impact. So thinking about these four announcements, and you can drill deeper on any one that you like, but I'd like to start, at least, holistically, what's the business impact of all of this? Obviously, you've got Cloud, we talked about some of the trends up front, but what are you guys telling customers is the real ROI? >> So, I think the big ROI is it moves secondary storage from a TCO conversation to an ROI conversation. Right, so instead of selling customers a solution where you're gonna have data that sits there waiting for something to happen, I'm giving customers a solution that's consumed as a service to be able to mine and utilize that secondary data, right? Whether it's for simple tasks like patch verification, application rollouts, things like that, and actually lowering the cost of your primary storage in doing that, which is usually pretty expensive from a storage perspective. I'm also helping customers save time, right? By providing these integrated experiences from primary to secondary to Cloud and making that automatic, I do help customers save quite a bit in OpEx from an operator perspective. And they can take those resources and move them on to higher impact projects like DevOps, CloudOps, things of that nature. That's a big impact from a customer perspective. >> So there's a CapEx to OpEx move for those customers that want to take advantage of GreenLake. [Patrick] Yep. >> So certain CFOs will like that story. But I think the other piece that, to me anyway, is most important is, especially in this world of digital transformation, I know it's a buzzword, but it's real. When you go to talk to people, they don't wanna do the heavy lifting of infrastructure management, the day-to-day infrastructure management. A lot of mid-size customers, they just don't have the resources to do it anymore. >> Correct. >> And they're under such pressure to digitize, every company wants to become a software company. Benioff talks about that, Satya Nadella talks about that, Antonio talks about digital transformation. And so it's on CEOs' minds. They don't want to be paying people for these mundane tasks. They really wannna shift them to these digital transformation initiatives and drive more business value. >> Absolutely. So you said it best, right, we wanna drive the customer experience to focusing on high-value things that'll enable their digital transformation. So, as a vision, what we're gonna keep on providing, and you've seen that with InfoSight on Nimble, InfoSight for 3PAR, and our vision around AI for the data center, these tasks around data protection, they're repeatable tasks, how to protect data, how to move data, how to mine that data. So if we can provide recommendations and some predictive analytics and experiences to the customers around this, and essentially abstract that and just have the customers focus on defining their SLA, and we're worried about delivering that SLA, then that's a huge win for us and our customers. And that's our vision, that's what we're gonna be providing them. >> Yeah, automation is the key. You've got some tools in the toolkit to help do that and it's just gonna escalate from here. It feels like we're on the early part of the S-curve and it's just gonna really spike. >> Absolutely. >> All right, Patrick. Hey, thanks for coming in and taking us through this news, and congratulations on getting this stuff done and we'll be watching the marketplace. Thank you. >> Great. Kudos to the team, great announcement, and we look forward to working with you guys again. >> All right, thanks for watching, everybody. We'll see you next time. This is Dave Vellante on theCUBE. (gentle music)

>> From the SiliconANGLE Media Office in Boston, Massachusetts, it's theCUBE! Now, here's your host, Dave Vellante. >> Hi everybody, welcome to the special CUBE conversation on secondary storage and data protection, which is one of the hottest topics in the business right now. Cloud, multi-cloud, bringing the Cloud experience to wherever your data lives and protecting that data driven by digital transformation. We're gonna talk about that with Patrick Osborne, the Vice President and General Manager for big data and secondary storage at HPE, good friend and CUBE alum. Great to see you again. Thanks for coming on. >> Great, thanks for having us. >> So let's start with some of those trends that I mentioned. I think, let's start with digital transformation. It's a big buzzword in the industry but it's real. I travel around, I talk to customers all the time, everybody's trying to get digital transformation right. And digital means data, data needs to be protected in new ways now, and so when we trickle down into your world, data protection, what are you seeing in terms of the impact of digital and digital transformation on data protection? >> Absolutely, great question. So the winds of change in secondary storage are blowing pretty hard right now. I think there's a couple different things that are driving that conversation. A, the specialization of people with specific backup teams, right, that's moving away, right. You're moving away from general storage administration and specialized teams to people focusing a lot of those resources now on Cloud Ops team, DevOps team, application development. So they want that activity of data protection to be automated and invisible. Like you said before, in terms of being able to re-use that data, the old days of essentially having a primary dataset and then pushing it off to some type of secondary storage which just sits there over time, is not something that customers want anymore. >> Right. >> They wanna be able to use that data, they wanna be able to generate copies of that, do test and dev, gain insight from that, being able to move that to the Cloud, for example, to be able to burst out there or do it for DR activities. So I think there's a lot of things that are happening when it comes to data that are certainly changing the requirements and expectations around secondary storage. >> So the piece I want to bring to the conversation is Cloud and I saw a stat recently that the average company, the average enterprise has, like, eight clouds, and I was thinking, sheesh, small company like ours has eight clouds, so I mean, the average enterprise must have 80 clouds when you start throwing in all the sass. >> Yeah. >> So Cloud and specifically, multi-cloud, you guys, HPEs, always been known for open platform, whatever the customer wants to do, we'll do it. So multi-cloud becomes really important. And let's expand the definition of Cloud to include private cloud on PRM, what we call True Private Cloud in the Wikibon world, but whether it's Azure, AWS, Google, dot, dot, dot, what are you guys seeing in terms of the pressure from customers to support multi... They don't want a silo, a data protection silo for each cloud, right? >> Absolutely. So they don't want silos in general, right? So I think a couple of key things that you brought up, private cloud is very interesting for customers. Whether they're gonna go on PRM or off PRM, they absolutely want to have the experience on PRM. So what we're providing customers is the ability, through APIs and seamless integration into their existing application frameworks, the ability to move data from point A to point B to point C, which could be primary all-flash, secondary systems, cloud targets, but have that be able to be automated full API set and provide a lot of those capabilities, those user stories around data protection and re-use, directly to the developers, right, and the database admins and whoever's doing this news or DevOps area. The second piece is that, like you said, everyone's gonna have multiple clouds, and what we want to do is we want to be able to give customers an intelligent experience around that. We don't necessarily need to own all the infrastructure, right, but we need to be able to facilitate and provide the visibility of where that data's gonna land, and over time, with our capabilities that we have around InfoSight, we wanna be able to do that predictably, make recommendations, have that whole population of customers learn from each other and provide some expert analysis for our customers as to where to place workloads. >> These trends, Patrick, they're all interrelated, so they're not distinct and before we get into the hard news, I wanna kinda double down on another piece of this. So you got data, you got digital, which is data, you've got new pressures on data protection, you've got the cloud-scale, a lot of diversity. We haven't even talked about the edge. That's another, sort of, piece of it. But people wanna get more out of their data protection investment. They're kinda sick of just spending on insurance. They'd like to get more value out of it. You've mentioned DevOps before. >> Yep. >> Better access to that data, certainly compliance. Things like GDPR have heightened awareness of things that you can do with the data, not just for backup, and not even just for compliance, but actually getting value out of the data. Your thoughts on that trend? >> Yeah, so from what we see for our customers, they absolutely wanna reuse data, right? So we have a ton of solutions for our customers around very low latency, high performance optimized flash storage in 3PAR and Nimble, different capabilities there, and then being able to take that data and move it off to a hybrid flash array, for example, and then do workloads on that, is something that we're doing today with our customers, natively as well as partnering with some of our ISV ecosystem. And then sort of a couple new use cases that are coming is that I want to be able to have data providence. So I wanna share some of my data, keep that in a colo but be able to apply compute resources, whether those are VMs, whether they are functions, lambda functions, on that data. So we wanna bring the compute to the data, and that's another use case that we're enabling for our customers, and then ultimately using the Cloud as a very, very low-cost, scalable and elastic tier storage for archive and retention. >> One of the things we've been talking about in theCUBE community is you hear that Bromite data is the new oil, and somebody in the community was saying, you know what? It's actually more valuable than oil. When I have oil, I can put it in my house or I can put it my car. But data, the unique attribute of data is I can use it over and over and over again. And again, that puts more pressure on data protection. All right, let's get into some of the hard news here. You've got kind of a four-pack of news that we wanna talk about. Let's start with StoreOnce. It's a platform that you guys announced several years ago. You've been evolving it regularly. What's the StoreOnce news? >> Yes, so in the secondary storage world, we've seen the movement from PBBA, so Purpose-Built Backup Appliances, either morphing into very intelligent software that runs on commodity hardware, or an integrated appliance approach, right? So you've got a integrated DR appliance that seamlessly integrates into your environment. So what we've been doing with StoreOnce, this is our 4th generation system and it's got a lot of great attributes. It has a system, right. It's available in a rote form factor at different capacities. It's also available as a software-defined version so you can run that on PRM, you can run it off PRM. It scales up to multiple petabytes in a software-only version. So we've got a couple different use cases for it, but what I think is one of the key things is that we're providing a very integrated experience for customers who are 3PAR Nimble customers. So it allows you to essentially federate your primary all-flash storage with secondary. And then we actually provide a number of use cases to go out to the Cloud as well. Very easy to use, geared towards the application admin, very integrative. >> So it's bigger, better, faster, and you've got this integration, a confederation as you called it, across different platforms. What's the key technical enabler there? >> Yeah, so we have a really extensible platform for software that we call Recovery Manager Central. Essentially, it provides a number of different use cases and user stories around copy data management. So it's gonna allow you to take application integrated snapshots. It's gonna allow you to do that either in the application framework, so if you're a DVA and you do Arman, you could do it in there, or if you have your own custom applications, you can write to the API. So it allows you to do snapshots, full clones, it'll allow you to do DR, so one box to another similar system, it'll allow you to go from primary to secondary, it'll allow you to archive out to the Cloud, and then all of that in reverse, right? So you can pull all of that data back and it'll give you visibility across all those assets. So, the past where you, as a customer, did all this on your own, right, bought on horizontal lines? We're giving a customer, based on a set of outcomes and applications, a complete vertically-oriented solution. >> Okay, so that's the, really, second piece of hard news. >> Yeah. >> Recovery Manager Central, RMC, 6.0, right-- >> Yeah. >> Is the release that we're on? And that's copy data management essentially-- >> Absolutely. >> Is what you're talking about. It's your catalog, right, so your tech underneath that, and you're applying that now across the portfolio, right? >> Absolutely. So, we're extending that from... We've had, for the past year, that ability to do the copy data management directly from 3PAR. We're extending that to provide that for Nimble. Right, so for Nimble customers that want to use all-flash, they want to use hybrid flash arrays from Nimble, you can go to secondary storage in StoreOnce and then out to the Cloud. >> Okay, and that's what 6.0 enables-- >> Yeah, exactly. >> That Nimble piece and then out to the Cloud. Okay, third piece of news is an ecosystem announcement with Commvault. Take us through that. >> Yeah, so we understand at HPE, given the fact that we're very, very focused on hybrid Cloud and we have a lot of customers that have been our customers for a long time, none of these opportunities are greenfield, right, at the end of the day. So your customers are, they have to integrate with existing solutions, and in a lot of cases, they have some partners for data protection. So one of the things that we've done with this ecosystem is made very public our APIs and how to integrate our systems. So we're storage people, we are data management folks, we do big data, we also do infrastructure. So we know how to manage the infrastructure, move data very seamlessly between primary, secondary, and the Cloud. And what we do is, we open up those APIs in those use cases to all of our partners and our customers. So, in that, we're announcing a number of integrations with Commvault, so they're gonna be integrating with our de-duplication and compression framework, as well as being able to program to what we call Cloud Bank, right? So, we'll be able to, in effect, integrate with Commvault with our primary storage, be able to do rapid recovery from StoreOnce in a number of backup use cases, and then being able to go out to the cloud, all managed through customers' Commvault interface. >> All right, so if I hear you correctly, you've just gotta double click on the Commvault integration. It's not just a go-to-market setup. It's deeper engineering and integration that you guys are doing. >> Absolutely. >> Okay, great. And then, of course the fourth piece is around, so your bases are loaded here, the fourth piece is around the Cloud economics, Cloud pricing model. Your GreenLake model, the utility pricing has gotten a lot of traction. When we're at HPE Discover, customers talking about it, you guys have been leaders there. Talk about GreenLake and how that model fits into this. >> Yeah, so, in the technology talk track we talk about, essentially, how to make this simple and how to make it scalable. At the end of the day, on the buying pattern side, customers expect elasticity, right? So, what we're providing for our customers is when they want to do either a specific integration or implementation of one of those components from a technology perspective, we can provide that. If they're doing a complete re-architecture and want to understand how I can essentially use secondary storage better and I wanna take advantage of all that data that I have sitting in there, I can provide that whole experience to customers as a service, right? So, the primary storage, your secondary storage, the Cloud capacity, even some of the ISV partner software that we provide, I can take that as an entire, vetted solution, with reference architectures and the expertise to implement, and I can give that to a customer in an OpEx as a service elastic purchasing model. And that is very unique for HPE and that's what we've gone to market with GreenLake, and we're gonna be providing more solutions like that, but in this case, we're announcing the fact that you can buy that whole experience, backup as a service, data protection as a service, through GreenLake from HPE. >> So how does that work, Patrick, practically speaking? A customer will, what, commit to some level of capacity, let's say, as an example, and then HPE will put in some extra headroom if, in fact, that's needed, you maybe sit down with the customer and do some kind of capacity planning, or how does that actually work, practically speaking? >> Yeah, absolutely. So we work with customers on the architecture, right, up front. So we have a set of vetted architectures. We try to avoid snowflakes, right, at the end of the day. We want to talk to customers around outcomes. So if a customer is trying to reach outcome XYZ, we come with a recommendation on how to do that. And what we can do is, we don't have very high up-front commitments and it's very elastic in the way that we approach the purchasing experience. So we're able to fit those modules in. And then we've made some number of acquisitions over the last couple years, right? So, on the advisory side, we have Cloud Technology Partners. We come in and talk about how do you do a hybrid cloud backup as a service, right? So we can advise customers on how to do that and build that into the experience. We acquired CloudCruiser, right? So we have the billing and the monitoring and everything that gets very, very granular on how you use that service, and that goes into how we bill customers on a per-metric usage format. And so we're able to package all of that up and we have, this is a kind of a little-known fact, very, very high NPS score for HPE financial services. Right, so the combination of our point next services, advisory, financial services, really puts a lot of meat behind GreenLake as a really good customer experience around elasticity. >> Okay, now all this stuff is gonna be available calendar Q4 of 2018, correct? >> Correct. >> Okay, so if you've seen videos like this before, we like to talk about what it is, how it works, and then we like to bring it home with the business impact. So thinking about these four announcements, and you can drill deeper on any one that you like, but I'd like to start, at least, holistically, what's the business impact of all of this? Obviously, you've got Cloud, we talked about some of the trends up front, but what are you guys telling customers is the real ROI? >> So, I think the big ROI is it moves secondary storage from a TCO conversation to an ROI conversation. Right, so instead of selling customers a solution where you're gonna have data that sits there waiting for something to happen, I'm giving customers a solution that's consumed as a service to be able to mine and utilize that secondary data, right? Whether it's for simple tasks like patch verification, application rollouts, things like that, and actually lowering the cost of your primary storage in doing that, which is usually pretty expensive from a storage perspective. I'm also helping customers save time, right? By providing these integrated experiences from primary to secondary to Cloud and making that automatic, I do help customers save quite a bit in OpEx from an operator perspective. And they can take those resources and move them on to higher impact projects like DevOps, CloudOps, things of that nature. That's a big impact from a customer perspective. >> So there's a CapEx to OpEx move for those customers that want to take advantage of GreenLake. [Patrick] Yep. >> So certain CFOs will like that story. But I think the other piece that, to me anyway, is most important is, especially in this world of digital transformation, I know it's a buzzword, but it's real. When you go to talk to people, they don't wanna do the heavy lifting of infrastructure management, the day-to-day infrastructure management. A lot of mid-size customers, they just don't have the resources to do it anymore. >> Correct. >> And they're under such pressure to digitize, every company wants to become a software company. Benioff talks about that, Satya Nadella talks about that, Antonio talks about digital transformation. And so it's on CEOs' minds. They don't want to be paying people for these mundane tasks. They really wannna shift them to these digital transformation initiatives and drive more business value. >> Absolutely. So you said it best, right, we wanna drive the customer experience to focusing on high-value things that'll enable their digital transformation. So, as a vision, what we're gonna keep on providing, and you've seen that with InfoSight on Nimble, InfoSight for 3PAR, and our vision around AI for the data center, these tasks around data protection, they're repeatable tasks, how to protect data, how to move data, how to mine that data. So if we can provide recommendations and some predictive analytics and experiences to the customers around this, and essentially abstract that and just have the customers focus on defining their SLA, and we're worried about delivering that SLA, then that's a huge win for us and our customers. And that's our vision, that's what we're gonna be providing them. >> Yeah, automation is the key. You've got some tools in the toolkit to help do that and it's just gonna escalate from here. It feels like we're on the early part of the S-curve and it's just gonna really spike. >> Absolutely. >> All right, Patrick. Hey, thanks for coming in and taking us through this news, and congratulations on getting this stuff done and we'll be watching the marketplace. Thank you. >> Great. Kudos to the team, great announcement, and we look forward to working with you guys again. >> All right, thanks for watching, everybody. We'll see you next time. This is Dave Vellante on theCUBE. (gentle music)