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Tom Wilkie, Grafana Labs | KubeCon + CloudNativeCon NA 2019


 

>>Live from San Diego, California. It's the cube covering to clock in cloud native con brought to you by red hat, the cloud native computing foundation and its ecosystem. >>Welcome back to the queue bumps to men. And my cohost is John Troyer and you're watching the cube here at CubeCon, cloud-native con 2019 in beautiful and sunny San Diego today. Happy to welcome to the program a first time guest, Tom Willkie, who's vice president of product ECRO funnel labs. Thank you. Thank you so much for joining us. All right, so it's on your tee shirt. We've been hearing, uh, customers talking about it and the like, but, uh, why don't you introduce the company to our audience in a, where you fit in this broad landscape, uh, here at the CNCF show. Thank you. Yes. So Grafana is probably the most popular open source project for dashboarding and visualization. Um, started off focused on time series data on metrics, um, but really recently has branched out into log analysis and tracing and, and all, all of the kinds of aspects of your observability stack. >>Alright, so really big, uh, you know, broad topic there. Uh, we know many of the companies in that space. Uh, there's been many acquisitions, uh, you know, uh, recently in this, um, where, where do you fit in your system? I saw like databases, like a big focus, uh, when, when I, when I look at the company website, uh, bring us inside a little bit. Yeah. As a product to the offering. The customers most, um, >> most, most vendors in this space will sell you a monitoring product that includes the time series database normally includes visualization and some agent as well where pharma Lampson Griffon open source projects, very focused on the visualization aspects. So we are data source agnostic and we have back ends for more than 60 different data sources. So if you want to bring together data from let's say Datadog and combine it with some open source monitoring from, you can do that with. >>Uh, you can, you can have the dashboards and the individual panels in that dashboard combined data from multiple different data sources and we're pretty much the only game in town for that. You can, you can think of it like Tableau allows you to plug into a whole bunch of different databases for your BI with that. But for monitoring and for metrics. Well, so Tom, maybe let's, before we get into the exit products and more of the service and the, and the conference here, let's talk a little well on the front page of your website, you use the Oh 11, why word? So we've said where it's like monitoring here we use words like management, we use words like ops. Observability is a hot topic in the space and for people in a space that has some nuances. And so can you just maybe let the viewers and us know a little bit about what, how the space is looking at this and how you all feel about observability and what everybody here who's running some cloud native apps needs to actually function in production. >>Yeah. So I think, um, you can't talk about observability without either being pro or, or for, um, uh, the three pillars, right? So people talk about metrics, logs and traces. Um, I think what people miss here is that it's more about the experience for the developer, you know, Gruffalo and what we're trying to achieve is all about giving engineers and developers the tools they need to understand what their applications and their infrastructure doing, right? So we're not actually particularly picky about which pillars you use and which products you use to implement those pillars. But what we want to do is provide you with an experience that allows you to bring it all into a single, a single user interface and allows you to seamlessly move between the different sources of data and, and hopefully, uh, combine them in your analysis and in your root cause of any particular incident. >>And that for me is what observability means. It's about helping you understand the behavior of your application in particular. I mean, I'm, I'm a, I'm a software engineer by trade. I'm still on call. I still get paged at 3:00 AM occasionally. And, and having the right tools at 3:00 AM to allow me to as quickly as possible, figure out what happened and then dive into a fix. That's what we're about over funnel labs. All right. So Tom, one of the things we always need to understand and show here. There's the project and there's the company. Yep. Help us just kind of understand, you know, definitely a difference. The products, the, the, the mission of the company and how that fits with the project. So the Gruffalo project predates the company and it was started by taco. Um, he, you know, he saw a spot for like needing a much better kind of graphical editing of dashboards and making, making the kind of metrics way more accessible to your average human. >>Um, the final lab started really to focus on the it and, uh, monitoring observability use cases of profanity and, but the project itself is much broader than that. We see a lot of use cases in industrial, in IOT, even in BI as well. But Grafana labs is a company we're focused on the monitoring side of things. We're focused on the observability. So we also offer, we mean, like most companies, we have an enterprise version of. It has a few data sources for commercial vendors. So if you want to, you want to get your data dog or your Splunk into Grafana, then there's a commercial auction for that. But we also offer a hosted observability platform called Grafana clown. And this is where we take the best open source projects, the best tools that we think you need as an engineer to understand your applications and we host them for you and we operate them for you. >>We scale them, we upgrade them, we fix bugs, we sacrifice the clouds predominantly are hosted from atheists, our hosted graphite and our hosted Loki, our log aggregation system, um, all combined and brought together with uh, with the Gruffalo frontend. So yeah, like two products, a bunch of open source projects for final labs, employees, four of the promethium maintainers. And I'm one of the promethium maintainers. Um, we am employee graphite maintainers. Obviously a lot of Gryffindor maintainers, but also Loki. Um, I'm trying to think, like there's just so many open source projects. We, uh, we get involved with that. Really it's about synthesizing, uh, an observability platform out of those. And that's what we offer as a product. So you recently had an announcement that Loki is now GA. can you talk just a little bit about Loki and aggregation and logs and what Loki does? >>Yeah, I'd love to. Yeah. Um, a year ago in Seattle actually we announced the Loki project. Um, it was super early. I mean I just basically been finishing the code on the plane over and we announced it and no one I think could have predicted the response we had. Um, everyone was so keen and so hungry for alternative to traditional log aggregation systems. Um, so it's been a year and we've learned a hell of a lot. We've had so much feedback from the community. We've built a whole team internally around, around Loki. We now offer a hosted version of it and we've been running it in production now for over a year, um, doing some really great scale on it and we think it's ready for other people to do the same. One of the things we hear, especially at shows like this is I really, I really, you know, developers and the grassroots adopters come to us, say, we really love Loki. >>We really love what you're doing with it. Um, but my boss won't let me use it until it goes to be one. And so really yesterday we announced it's Don V. one, we think it's stable. We're not going to change any of the APS on you. We, uh, we would love you to use it and uh, and put it into production. All right. Uh, we'd like to hear a little bit more about the business side of things. So, um, I believe there was some news around funding, uh, uh, you know, how many people you have, how many, you know, can you parse for us, you know, how many customers have the projects versus how many customers have, uh, you know, the company's products. Well, we don't, we don't call them customers of the projects that users, yes, yes, we, uh, but I'm from a company where we have hundreds of customers. >>Um, I don't believe we make our revenue figures public and, uh, so I'm probably not going to dive into them, but I know, I know the CEO stands up at our, our yearly conference and, and discloses, you know, what our revenue the last year was. So I'll refer you to that. Um, the funding announcement, that was about a month ago. We, uh, we raised a great round from Lightspeed, um, 24 million I believe. Um, and we're gonna use that to really invest in the community, really invest in our projects and, and build a bit more of a commercial function. Um, the company is now about 110 people. I think, um, it's growing so quickly. I joined 18 months ago and we were 30 people and so we've almost quadrupled in size in, in the last year and a half. Um, so keeping up is quite a challenge. Uh, the two projects, uh, products I've already touched on a few hundred customers and I think we're, you know, we're really happy with the growth. >>We've been, uh, we've never had any institutional funding before this. The company is about five years old. So we've been growing based on organic revenue and, and, and, and, you know, barely profitable, uh, but reinvesting that into the company and, and it's, yeah, it's going really well. We're also one of the, I mean it's not that unique I guess, but we're remote first. We have a more than 50% of our employees work from home. I work from my basement in London. We have a few tiny like offices, one in Stockholm and one in New York, but, but we're really keen to hire the best people wherever they are. Um, and we invest a lot in travel. Uh, we invest a lot in, um, the, the right tools and getting the whole company together to really make that work. Actually a really fun place to work. What time? >>We're S we're still in the business here and I don't know how much time you've spent at the booth this year, but I don't, can you compare, I mean, we've been talking about the growth of this community and the growth of this conference. Can you compare say this year to last year, the, the people coming up, their maturity, the maturity of their production, et cetera. Are they, are they ready to buy? Are they still kicking? Are they still wondering what this Cooper Cooper need easy things is, you know, where, where is everybody this year and how does that, how has it changed? Yeah, and that's a good question where we're definitely seeing people with a lot more sophisticated questions. The, the, the conversations we're having at the booth are a lot longer than they've been in previous years. The um, you know, in particular people now know what key is. We only announced it a year ago and gonna have a lot of people asking us very detailed questions about what scale they can run it at. >>Um, otherwise, yeah, I think there is starting to be a bit more commercial intent at the conference, some few more buying decisions being made here. It's still predominantly a community oriented conference and I think the, the, I don't want that to go away. Like, that's one of the things that makes it attractive to me. And, and I bring my whole team here and that's one of the things that makes it attractive to them. But there is a little bit more, I'm a little more sales activity going on for sure. Any updates to the, to the tracing and monitoring observability stories of the projects here at CNCF this year since you as you're part of the promethium project? >> Yes. So we actually, we had the promethium conference in Munich two weeks ago and after each committee conference, the maintainers like to get together and kind of plan out the next six months of the project. >>So we started to talk about um, adding support for things like exemplars into Prometheus's. This is where each histogram bucket, you can associate an example trace that goes, that contributed towards that, that history and that latency. And then you can build nice user interfaces around that. So you can very quickly move from a latency graph to example traces that caused that. Um, so that's one of the things we're looking to do in Prometheus. And of course Jaeger graduated just a week ago. I think. Um, we're big users of Jaeger internally at for final amps. And actually on our booth right now, uh, we're showing a demo of how we're integrating, um, visualization of distributed tracing, integral foreigner. So you can, you know, using the same approach we do with metrics where we support multiple backends, we're going to support Yeager, we're going to support Zipkin, we're going to support as many open source tracing projects as we can with the Grafana UI experience and being able to seamlessly kind of switch between different data sources, metrics all the way to logs all the way to traces within one UI. >>And without ever having to copy and paste your query and make mistakes and kind of translate it in your head. Right. >> Tom, give us a little bit, look forward. Uh, you know, a lot of activities as the thing's going to, you know, graduating and pulling things together. So what should your users be looking for kind of over the next six to 12 months? >> That's a great question. Yeah, I think we do a yearly release cycle for foreigners. So the next one we're, we're aiming towards is for seven, like for me to find a seven's going to be all about tracing. So I really want to see the demo we're doing. I want to see that turned into like production ready code support for multiple different data sources, support for things like exemplars, which we're not showing yet. Um, I want to see all of that done in Grafana in the next year and we've also massively been flushing out the logging story. >>I'm with Loki, we've been adding support for uh, extracting metrics from the logs and I really think that's kind of where we're going to drive Loki forward in the future. And that really helps with systems that aren't really exposing metrics like legacy systems where the only kind of output you get from them is the logs. Um, beyond that. Yeah, I mean the welds are kind of oyster. I think I'm really keen to see the development of open telemetry and um, we've just starting to get involved to that project ourselves. Um, I'm really interested to kind of talk to people about what they need out of a tracing system. We, we see people asking for a hosted tracing systems. Um, but, but IMO is very much like pick the best open source ones. I don't think that's, that's emerged yet. I don't think people know which is the best one yet. >>So we're going to get involved in all of them. See which one's a C, which one's a community kind of coalesces around and maybe start offering a hosted version of that. >> You know, our final thing is, uh, you know, what advice do you have for users? Obviously, you know, you like the open source thing, but you know, they're hearing about observability everywhere there are, you know, the, the whole APM market is moving this direction. There's acquisitions as we talked about earlier. Um, there's so many moving pieces and a lot of different viewpoints out there. So just, you know, from a user, how do you know, how will things ma, what makes their lives easier and what advice would you give them? Yeah, no, definitely. I think a lot of vendors will tell you like to pick a, pick a vendor who's going to help you with this journey. >>Like I would say like, pick a vendor you trust who can help you make those decisions. Like find someone impartial who's gonna not make, not try and persuade you to buy their product. So we would, uh, you know, I would encourage you to try things out to dog food and to really like invest in experimentation. There's a lot going on in, uh, in, in the observability world and in the cloud native world. And you've got to, you've got to try it and see what fits. Like we embrace this, uh, composability of the, uh, of the observatory of, of the observability ecosystem. So like, try and find which, which choices work best for you. Like I, uh, whenever, whenever I talk to him, you still have to lick all the cupcakes in 2019. I think. I mean, I would, it depends on your level of kind of maturity, right? >>And sophistication. Like, I think if, uh, if, if this is really important to you, you should go down that approach. You should try them all. If this is not one of your core competencies that may be going with a vendor that helps you is a better approach. But, but I'm, I come from the open source world and, uh, you know, I like to see the, um, the whole ecosystem and all the different players and all the different, new and exciting ways to solve these problems. Um, so I'm, I'm always going to encourage people to have a play and try things out. All right, Tom, final word, Loki. Explain to us, uh, you know, when you're coming up with it, how you ended, uh, are you the God of mischief? Well, so the official line is the Loki is the, um, is the North mythology equivalent of Prometheus's, uh, in Greek mythology and, and lochia logging project is, is, is Prometheus's inspired logging. So we've tried to take the operational model from, from atheists, the query language from, from atheists and, and the kind of a cost efficiency from, from atheists and apply it to logs. Um, but I will admit to being a big fan of the Marvel movies. All right, Tom Willkie. Thank you so much for sharing the updates on, on the labs. Uh, we definitely look forward to hearing updates from you and thank you. All right, for, for John Troyer, I'm Stu Madmen back with more coverage here from San Diego. Thank you for watching. Thank you for watching the cube.

Published Date : Nov 21 2019

SUMMARY :

clock in cloud native con brought to you by red hat, the cloud native computing foundation but, uh, why don't you introduce the company to our audience in a, where you fit in this broad landscape, Alright, so really big, uh, you know, broad topic there. So if you want to bring together data from let's say Datadog how the space is looking at this and how you all feel about observability and what everybody here who's running So we're not actually particularly picky about which pillars you use and which products you use Um, he, you know, he saw a spot for like needing a much better kind of graphical editing the best open source projects, the best tools that we think you need as an engineer to understand your So you recently had an announcement that Loki is now GA. especially at shows like this is I really, I really, you know, developers and the grassroots adopters come to us, We, uh, we would love you to use it and uh, and put it into production. So I'll refer you to that. and, you know, barely profitable, uh, but reinvesting that into the company and, The um, you know, in particular people now know what key observability stories of the projects here at CNCF this year since you as you're part of the promethium project? each committee conference, the maintainers like to get together and kind of plan out the next six months of the project. So you can, you know, And without ever having to copy and paste your query and make mistakes and kind of translate it in your as the thing's going to, you know, graduating and pulling things together. So the next one we're, we're aiming towards is for seven, like for me to really exposing metrics like legacy systems where the only kind of output you get from them is the logs. So we're going to get involved in all of them. So just, you know, from a user, how do you know, how will things ma, what makes their lives easier and So we would, uh, you know, I would encourage you to try things out to dog food and to really like uh, you know, I like to see the, um, the whole ecosystem and all the different players and all the different,

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Amy Lokey, Google | Google Cloud Next 2019


 

>> fly from San Francisco. It's the queue covering Google Cloud next nineteen, Tio by Google Cloud and its ecosystem Partners. >> Okay, welcome back, everyone. We hear it live coverage here in San Francisco, in Moscow, near on the show floor at Google Cloud. Next. Hashtag Google next nineteen on John Barrier with Dave. A long thing with the Cube, where he with Amy Loki G Sweet vice president of U X for Google. Great to see you. Thanks for coming on. >> Thank you so much for having me. >> So we've been here. It's day two of three days of coverage. A lot of action here. Great profile of of attendees. You got developers. You've got a lot of corporate enterprise focus kind of cloud coming. Maid. She has been the part of the theme, But I loved your key. No, you're showing all the cool features of G. Sweep of the new innovations was kind of going away. What's coming around the corner? What was the mean exercise of Aquino was the main theme. What was the key message? >> Yeah, well, I think in general we are really excited about how g speed is adapting to the changing landscape of work. And so what you heard me talk about was really how we're seeing how ghee sweets, playing a key role and connecting mobile remote workforces. So those front line workers with the back office. And that's a scenario that we're seeing happening today with our customers and many different industries, some unexpected, some expected. So, you know, we heard about AirAsia aviation industry on DH. Then we also talked about a scenario in the retail industry. And so what we're seeing is that these frontline workers are using products like hangouts, chat to communicate very quickly and send data and information back to the back office. S O G. Sweets. Really helping make this immediate sharing of information available so that, you know, strategic decisions can be made based on the data and the information that this remote workforce has available to them. And so, you know, helping connect those groups is a key piece of, I think, where we see work going in the future. What if some >> of the innovations, because one thing is that we're power uses of G sweet disclosure, we use G sweet, happy customers. The productivity has always been a big one stand up very easily. Don't need it. Get search all this great. All these great features. But as people keep using it, you guys are innovating more. What of the key design and user experience? Innovations to help people remember more productive because no males not going away. You've got good filtering. What if some of the new things >> right, Right. Well, you know, I think I certainly a hot word, right? But that is something where we see, you know, plays a key role in the enterprise. Because what we found through a lot of the user research that my team has done and also just largely in the industry, is that people categorized their work into two things. One is kind of repetitive, mundane work that the things that they have to do but they don't really enjoy and the other would be their core work. That, they see, is their intellectual contribution that builds their profile, builds their reputation, makes the marketable, unemployable and so on. And so if you look at that category of that repetitive work hey, I can play a really amazing role in helping alleviate that mundane, repetitive work. And so, you know, great example of that. A smart compose which hopefully you views on. So what we look at is things like, say, a salutation in an email where you have to think about who are you addressing? How do you want to address some? How do you spell their name? We can alleviate that and make your composition much faster. S o The exciting announcement that we had today was that we are leveraging the Google assistant. So the assistant that you're used to using at home via your home devices are on your phone and we're connecting that to your Google calendar. And so you'LL be able to ask your assistant what you have on your schedule. You know what's ahead of you during your day. Be able to do that on the go. So, you know, I think in general one of the unique opportunities that we have with G suite is not only I, but taking these products that consumers know in love and bringing them into the enterprise. And so we see that that helps people adopted understand the products, but also just brings that like consumer grade simplicity and elegance in the design into the enterprise, which brings joy to the workplace. >> You talk about this kind of new vision of of how you're gonna work. And I I first started. It was introduced with the sweet because of collaboration features. I mean, to this day, if somebody wants to be to edit a document, if it's not in Google docks, I'm going to look at it. >> Not gonna tell >> you I'm not going to do when I got it. You get it? It's just a waste of time. So I want to work faster. Smarter? I want more productive. I wanted to be secure. And the great thing is, these features just show up. Yes. Yeah. You call that smart? Composed. I call it, finish my thought. So. So paint a vision of what that future of work looks like. >> Yeah, well, I mean, certainly we see that work is getting more distributed. Work is getting more mobile. You know, we see more and more that work forces are in many different locations, not just all together in one office. So what excites me about these tools is I really see them in ways that we kind of build relationships amongst colleagues that may not get to spend face to face time together. So whether that's through video conferencing, whether that's through chat, all of these tools play a critical role in really building connective ity and culture of a team so that they can do their best work together. And so I really think of them not just a CZ like productivity tools, but as relationship building tools on DH. So I think the more that the tools can almost just help facilitate humans connecting and communicating. That's when we're really going to elevate the way that people can work together. >> I think cloud is so disrupted. We've been talking all today and yesterday around how the disruptive business miles changed with SAS and Cloud and databases from databases to the front end and one of the things that we've seen over the years. The trends is O Cloud. First Mobile first, first Mobile first and cloud First data first. But one of the things we're seeing is that no one's really cracked the code yet on virtual First, where companies now could be virtual. You don't really need maybe even need an office for me when you say virtual first. That means having an HR app that's designed for remote and distributed work teams. This's becoming a trend. Now we're starting to see some visibility around this new virtual first. >> Yeah, you guys look >> at it that way You guys have any conversation about? Can you share any reaction to that concept of virtual first companies where the processes were tailored for those remote work forces that might gather for meetings physical face to face, but then have to go back and be digital? Yeah, it's on that. >> Uh, Well, yeah. I mean, I think it goes back. Tio, this distributed idea, right? People are working in different places, but I think also different time place an element as well to solve, you know, speak for Google. In particular, we have a global team, right? Which means my team is working on different time zones. It's different, you know, different places as well. So you have to find kind of like you said that virtual way to connect. It's definitely something that we're seeing. I don't know that I have anything specific to comment on it this time, and it's definitely a trend that we're aware of. How >> about you? I designed and user experience what some of the cutting edge techniques that are emerging that you're seeing that's working that you're doubling down on. Can you share some insight into what u ex think customers and users like? >> Sure, Well, I mean, I think one of the big thing is voice input, right? And so you hear a lot about conversational You y is certainly very much an emerging discipline within the field. So, you know, when I started this career path, it was all about pixels on a screen and how you might move and manipulate those pixels and interact with them. But now, with all the voice to text capability, it's really about how can you communicate in an interactive way with digital experience? But you don't necessarily have to use your hands right. You don't necessarily have to have an input device like a mouse or a keyboard, which is a really exciting space, right, because it also opens up a world of, you know, ways that we can bring in more diverse workforce together through assistive technology and accessibility features. Right? So one of the things that I was excited to demonstrate today eyes the transcription capability within a meeting. So using hangouts meet you'LL be able to transcribe the meeting and have that show up on text on the screen, which helps people with varying ways that they might want to engage, be able to engage with the conversation right >> there. Just taking notes >> first is taking the right person. You >> are listening to the whole, you know, recorded video aft. The fact, Yeah, yeah, time consuming. >> Absolutely. You could look at a transcription. So I do think that, like interaction, is going to be less necessarily about using a device that helps you interact and more about using a natural interface like a conversation. >> We had a highlight reel for the meetings. That >> way you get the hard life. That's machine learning could come in. I was asking about the inbox before. What did you learn from that initiative? What do you carrying over what could use his expect? >> Yeah, well, I mean, inbox certainly was a great way for us to experiment and try out different features. There was a lot that we learn from that product. Onda lot of it. We have brought over ways that we kind of come prioritized your messages. Help kind of remind you what to get back Teo and categorize them. And those are all things that we've learned from inbox and we'LL continue to carry for it and it to Gino >> One of things we hear all the time that we've been covering Google clouds. Really, since the beginning, security has always been a big part of it. One things that you guys do that I like is identifying malicious e mails. Right? So talk about how you guys interface because also, you've got a little warning. Gotta warn users. Well, maybe a visual thing as well. But also this tech involved, right? Security's a huge concern for fishing. Spear fishing, Right, So we're talking about that. >> What's fantastic about what we could do a female is like I mentioned this morning. This is a product that, you know, I think over one point five billion people use right, which means that our machine learning on that data is incredibly powerful. And that's how we're able to detect malicious e mails and protect you from them and also warn you. And it's where design plays a role, too, because, like you may have seen it, I know it for myself. I rarely see them, but when I d'Oh, there's a big red banner at the top of the email that warns you that this is an email you should probably be cautious around, right? Eso ITT's were designed plays a role in security. But also our technology really is, you know, kind of far above on. You know what >> you do notice? It's like, Are you sure you want to hit? Send this makes your right. Thank you. Thank >> you. The productivity is is also a double edged sword. You guys have been so good with filtering. I can't use the excuse almost being my spam folder. You guys do a great job of filtering out spam, and it's kind of killing the newsletter business. But there's a lot of stuff that you guys categorize this this kind of again back to the collective intelligence across the billions of signals or users. How do you guys look at that? What's the Can you share some insight on how that works is their secret sauce is there, You know, because you've got spam, you got, you know, not urgent. You got a ways to kind of bring all that out >> Yeah. You know, I'm probably not the best to comment on how that all works, you know, coming from or is it a secret arrest after >> some machine learning? >> So that's an element. But, you know, essentially, what we want to do is make sure that your most important messages are in the foreground. And then you Khun, respond to the other messages when you have the right time and you want to address this thing. So you know, I find for me it's actually useful to go through, and I'm in that mindset like maybe it's a Sunday morning while I'm having my lot go through the newsletters and see the things that I want to catch in Terms of promotions are offers things like that, and I like being able to compartmentalize my time that way. One of >> the nice things that I noticed that you guys a collective intelligence, always a good thing that's where data comes in is that you have these now reminded. Sometimes I see some stuff on my email or says, Hey, you might want to pay attention this evening. >> A little >> kind of pops up the nudge. Is that new? When does that come out. Is that something that's been around >> something that's been out for a bit? I don't remember specifically when we launched it, but it was probably in the last few months, kind of time frame. But yeah, that's another way that we want to make sure that you're not missing important messages. I find it incredibly useful at work because there are those messages that I read, and I think I'm going to respond right away, but something to divert me to something else. And then I pushes down the list, so I find that the accuracy on this is amazing as well. >> About search of discovery I was just one of the benefits of of G Suite is across the board surgeon. Cross correlation. Any innovations there? Any new kind of techniques that you're seeing around search and layout holders is going because anything new there were thinking around that. >> I spoke a bit this morning about clouds search, which is, you know, a product that we launched about two years ago and that really, that enables businesses bring the power of Google search into their business, and it's also a standalone products. So if businesses aren't totally ready to make the move to G suite. They can kind of dip a toe in the water by trying search within their business on DH. Then what was exciting that we announced today is we now allow third party connectivity, so clouds search will not just searched. Your corpus of G sweet data are Google data. It will search all types of data at your company. So you know, including things like cells for us or SAPI data on. So that means that now, for the end user benefit, they can search all of the digital assets at their company and all the people and get those results in one place >> because, I mean, I know I personally creating data faster than I could manage it. So having a powerful search like that, So that sounds like was gonna ask you that sounds like you help how you'LL help use your solve that problem. Yeah, absolutely. So that's a product that I can purchase a standalone you completely standalone. Whatever data I want >> all the data within your business. Yeah, and, you know, based on our research, we find that people spend an inordinate, inordinate amount of time at work, searching for information, right? So we can help cut down that time and help them find the thing that they need That saves people that kind of time at work. >> How do you price it is for users that there's a terabyte or >> I have to get back? >> Don't know. Don't >> know off the top >> of citrus and I'm ready to buy a castle only objective. Come on. Any >> question for you on a CZ you look at the Enterprise is a big enterprise. Focus. What have you learned in dealing with the enterprise? Because great born in the clouds standing up Jeez, we, like we've done ten years ago on then certainly won't get the corporate account been great for our business. But as enterprising had the legacy stuff, whether Microsoft outlook or whatever they have existing stuff that they're used to. What have you learned dealing with the enterprise either? Integration. Sarah experienced What? Can you share any insights to some of those learnings? >> Yeah, absolutely. I mean so one of the things that's tantamount the enterprises interoperability. And so we've been really focused on ensuring that the sweet works well with other products in the enterprise, and I think that is a continuing trend way. See more and more when we speak with our customers. They're not looking for a one size fits all solution for all of their software needs. They understand now that really employees have a lot more control and influence on the tools that they want to use on DH. That's where you really looking at. You know, an employee will try to seek out the tool that they think is the best user experience, and that's what they want to use in the work place. And so that means the employer, the enterprise has to be much more nimble about how they might put a complimentary group of tools together. Eh? So we've been very, very focused on ensuring that our products work well with other products, including Microsoft, but including, you know, other video conferencing solutions, hardware solutions and so on. >> Security. Something neat. Thanks so much for sharing the inside. The update on G Suite. Final question for him. Curious because you're going unique position. Vice president of U Ex share what your job is. What do you do on a day to day basis? There's through the day in the life for a year in the life. What do you work on? What's in the projects? What do your objective? What do you do for your job? Specifically? Were the key things? >> Yeah. I mean, the best part of my job is I get to be, you know, really close with our customers and users. And I see my job is kind of like cheap chief. Empathize, er right. And so really understanding the human need behind you know, users and what they need to accomplish. And I spoke today about one of the most rewarding aspects is helping people accomplish their most important goals. And that could be in their personal life. It could be for education on it could be in the workplace is well, too. And so for us, like my team does a lot of user research and design to understand. What are those big bulls that people have? What is the friction that they have in accomplishing those goals? And then how can our tools solve those problems for them and make a frictionless experience that brings delight and helps him accomplish great things? >> You're like a life coaching a psychologist, same time. Hear my problems? Amy, Thank you so much for sharing the inside. Great. Inside here in the Cube on the U ex behind G suite. Really successful platform. I've seen innovation on Web mail taking to a home of the level now into the enterprise. Excuse coverage here on the the show floor of Google Cloud. Next. I'm John for a day. Volonte, stay with us for more coverage after this short break.

Published Date : Apr 10 2019

SUMMARY :

It's the queue covering We hear it live coverage here in San Francisco, in Moscow, near on the show floor features of G. Sweep of the new innovations was kind of going away. of information available so that, you know, strategic decisions can be made based on the data But as people keep using it, you guys are innovating more. And so if you look at that And I I first started. you I'm not going to do when I got it. ity and culture of a team so that they can do their best work together. You don't really need maybe even need an office for me when you say virtual first. Can you share any reaction to that concept of virtual So you have to find kind of like you said that virtual Can you share some insight into what u ex And so you hear a lot about conversational Just taking notes first is taking the right person. are listening to the whole, you know, recorded video aft. is going to be less necessarily about using a device that helps you interact and more about using a natural interface We had a highlight reel for the meetings. What do you carrying over Help kind of remind you what to get back Teo and categorize them. So talk about how you guys interface because also, you've got a little warning. you know, I think over one point five billion people use right, which means that our machine learning on It's like, Are you sure you want to hit? What's the Can you share some insight on how that works is their secret sauce is there, you know, coming from or is it a secret arrest after So you know, I find for me it's actually useful to go through, and I'm in that mindset like maybe it's a Sunday the nice things that I noticed that you guys a collective intelligence, always a good thing that's where data comes in is that you have these Is that something that's been around down the list, so I find that the accuracy on this is amazing as well. Any new kind of techniques that you're seeing around I spoke a bit this morning about clouds search, which is, you know, a product that we launched about two like that, So that sounds like was gonna ask you that sounds like you help how you'LL help use Yeah, and, you know, based on our research, we find that people spend an inordinate, Don't know. of citrus and I'm ready to buy a castle only objective. What have you learned dealing with the enterprise either? And so that means the employer, What do you do for your job? the human need behind you know, users and what they need to accomplish. Thank you so much for sharing the inside.

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