Robin Matlock, VMware | VMworld 2019
(funky music) >> Announcer: Live from San Francisco celebrating 10 years of high tech coverage it's "theCUBE" covering Vmworld 2019 brought to you by VMware and its ecosystem partners >> John: Hey welcome back everyone its "theCUBE" live coverage here of VMworld 2019. We're in Moscone North in San Francisco, California. I'm John Furrier, Dave Vellante. Our tenth year covering VMworlds. The last show that's still around since "theCUBE" started. EMC World's now a part of Dell Technology World so VMworld was our first show of "theCUBE" in 2010 and we're here with then the Senior Director now the CMO of VMware Robin Matlock. Great to have you. Thanks for coming. 10 years ago we were across the street at the South. The first ever "CUBE", now 10 years later, what a run. Thanks for coming on. Appreciate it. >> Robin: Well how 'about the fact that this is number 11 VMworld for me so I think we're on, like, number 16 or so for VMworld so, yeah, we've driving been this ship for a while and it's still going strong. >> John: And, you know, when you came in the studio we did a little preview video and one of the things we talked about and you jumped on was this notion of resiliency around VMware. I want to get into that because the keynote this year I thought really used some of his primetime real estate to highlight Tech for Good and really some of the efforts around that so 1. Shareholder value, you guys have been doing great. Stock prices up. But in this era of, you know, corporate responsibility and accountability, this Tech for Good message is real. You guys have been doing it for a while. It's not new, it's not like you're doing it for fashion, it's the real deal and it was a big part of the keynote. >> Robin: It was. In fact, it was really a highlight for part of the keynote for me personally. I mean, I think when it's in our DNA, and that is consistent with our values, and we've been at that for some time. We have values that are all about, you know, customer and community and that's who we are. We also have very high aspirations that of course we have to be performant. We have to perform well as a business and deliver shareholder value but that isn't enough. You know, I do think that Pat leads this narrative that we as a company have to think about giving back more than we take. And it's not just PowerPoint slides, it's real. We empower our employees. I hope you enjoyed the story about Callum Eade swimming the English Channel all for a cause that he chose. He raised the money, he drove that and VMware just opens up those opportunities to allow our employees to do that so I think, we think it's a really important topic, we tried to give it a lot of air time, and give a way for the attendees to connect with it and see what they could take action against. >> John: And also, you guys are also voted one of the best places to work. Your campus in Palo Alto, beautiful and it is a great place to work. But this is the ethos, but it's still competitive and had Carl Eschenbach recently in our studios in Palo Alto and he made a comment he's like, "You know, I've been at VMware "for many, many years", now he's a VC at Sequoia Capital, and Carl said, "You know, everyone's been "trying to kill VMware. This is going to VMware, "that's going to kill virtuals." The resiliency just around the staying power of the product and technology leadership happens. This year it's containers, the attendees are excited by it, the numbers are up, 20,000 people here. Still evolution on the technology side, still great community. >> Robin: Yeah, I mean I think, you know resiliency is in the fabric of VMware but I think innovation is what is the secret sauce and we know in Silicon Valley you better innovate and keep moving forward or you're going to find yourself kind of, left out and, you know, Pat's been an incredible visionary. He's got a team of leaders that are very confident, strong technological disrupters. I mean some of the big acquisitions that we announced just last Thursday at earnings that we are educating folks here about, the intent to acquire Pivotal, the intent to acquire Carbon Black, you know, further that we'll either do it organically or we will acquire interesting combinations of companies to drive unique value to our customers. So I think there was a whole bunch of that today. >> Dave: We were talking in "theCUBE" earlier, Robin, about how now it's a post-virtual machine world and if we go back to 2009, which was my first VMworld as well, Paul Maritz at the time said we're building this software mainframe. Now, of course, you got promoted and I'm sure killed that mainframe from all marketing but (laughs) so well done but you kind of evolved the software-defined data center vision. But one of the takeaways for me from the keynote was this notion of any workload, any app , which was kind of the vision back then and now in a cloud which the cloud wasn't as prominent then. And so from a marketing standpoint you've really, the vision has been consistent but now with all these acquisitions you're making you're really embracing a much broader vision and your marketing message has to evolve as well. >> Robin: To support that, I think the fact that our vision has been incredibly consistent for many years now, I mean, that's Pat's leadership kind of setting that foundation for the company. My job as a marketer is to help find the way to articulate that in a way that's consumable and people understand. But what's happened over the years is we deliver on that vision 'cause, you know, a vision it's not all perfect, we don't have every piece of it or it's not all optimized. All of these moves year after year are just validating and supporting the delivery of that vision to our customers and I think the big moves this year are no different, whether it's Tanzu for Kubernetes, whether it's the Carbon Black acquisition idea, whether it's Pivotal, these are just steps along a journey that's going to deliver on our vision which is delivering any application on any cloud consumed by any device, all with security intrinsically built in the fabric. >> Dave: Well and the gauntlet that you lay down this year in talking to your practitioner audience was that technologists who master multi-cloud will own the next decade. Okay. That kind of says it all, right? And that is a strong message that you're sending to your buyers, to your practitioners so. >> Robin: Yeah, and I think the people that are right here at VMworld, these are the kinds of technologists that have that opportunity in front of them. That's why this whole notion of make your mark it's like, lean into this opportunity. Betting on VMware, building your career on virtualization has opened up many opportunities. It went from compute to storage to networking. It's now into multi-cloud. These are incredible opportunities and these technologists are the ones that can deliver this value for their enterprises. >> Dave: And there's diversity in the messages, you know, all the major cloud players say, "Well no. Just our cloud." You guys are pushing in a new direction. I mean that's what leaders are supposed to do, right? >> Robin: Our strategy has always been about choice, you know, we've really been advocates of letting customers choose the path that's right for them and we know in this cloud war that we're all a part of that customers they are choosing. Some are leaning into AWS, some are leaning into Azure, some are biased towards IBM. Our job is really to enable them to have a rich, powerful experience without friction, efficiently, and operate those workloads in any of those environments. >> John: Have you seen any demographic shift in your primary audience because obviously the operating side, even with Kubernetes, they love it, containers, a messaging channel that's in and of itself but still containers seems to be that next step function with Kubernetes that VM's brought to computing. But when you bring in the dev and the ops that's where it starts to get magical when the operating's got to meet up with the developers. That's been the theme. cloud-Native. All this enablement's coming in. Has there been a shift in demographics to your audience? >> Robin: Well it is an evolving journey, if you will, and yes but it's still, I think we have a long ways to go. We are largely still have an infrastructure audience here, there's a mobility crowd here, there's a cloud architect crowd here. The new audiences are going to be the platform architects that dev/ops community and we do have shifts in that but I would say that's part of the value as we bring Pivotal into the family, we can now merge these audiences and, I think, do a much formidable job at that. >> John: It's interesting, Telco will have them on later. 5G was a big part of the keynote as well >> Robin: Yeah. >> John: A new opportunity, a new affinity group there. >> Robin: Without a doubt, I mean, the whole Edge and Telco clouds are really opening up new entirely new markets. The Telco, the 5G, we do think that's going to be a very significant wave and is going to create new opportunity for new application types, new fundamental architectures that we can now merge between Telco and Enterprise so we think it's really a rich ground for innovation. >> John: You mentioned Pivotal, I think that's more of they were already in the fold, now they're officially in the fold with Dell Technologies but your other acquisitions, there's a lot of them. You got to kind of bring them into the fold so is there the marketing playbook do you have an off-site meeting and you just give them the playbook? How do you handle all the integrations? 'Cause that's always a big challenge. IT integration, messaging integration, again it helps if they're on the fault line of the value proposition but >> Yeah. >> John: What's your strategy to integrate all these companies? >> Robin: Well, you know, any time you're doing a lot of mergers and acquisitions you definitely have to think very strategically about integration and then sometimes you want to integrate fully, right away and sometimes you want to let an acquired company be stand-alone for a little while. Got to get used to the culture a bit-- >> John: Like Velocloud? >> Robin: Velocloud is kind of independent-- >> John: They've got their own building. >> Robin: within the networking team. AirWatch was held very independent for a couple of years. Some other ones are just tuck-ins. You just bring 'em right into the family, you just merge 'em in, it just depends on the size, the scope, the culture and the strategy. I think we take a very purposeful approach to M&A integration and we don't really have a one-size-fits-all strategy. Depends on the circumstances. >> Dave: So follow up on that because clearly there's an engineering culture here at VMware and take the Carbon Black example for instance you talked about how you guys have sort of pretested it with AppDefense but from your standpoint, how do you think about the architecture of the marketing and the messaging? I think you answered it in part. It was sometimes it makes sense to keep it separate sometimes but when you think about the vision do you look at it and say, "Okay this plugs nicely into the vision "and so here's what I'm going to do?" How integrated is it with the rest of the sort of decision-making process? >> Robin: Well, you know, I would take the position that all these acquisitions are plugging into the vision. They are that's why we're buying them because they are very aligned to our strategy and vision. Now I have the challenge as a marketer to deal with a lot of different brands that are coming into the family. I mean, how and when do I consolidate and kind of unite the brands and that is a journey that we're going to be on. We'll take some time to do that. You don't want to rush things in that regard. I think it's very important that the market sees one VMware, one vision and strategy, you know, if it's delivered in a product and it's through an acquisition as a different brand that's okay, we can work on that over time but as long as we're laying out one strategy and vision to the marketplace and just showing these are evidence of proof points of that journey. >> John: Yeah. I mean, you guys, you're pretty clear. Your strategy is to evaluate, understand where they are in the value chain of what you're trying to do. Unlike others like IBM which brings companies in quickly, makes them IBM, you guys are a little bit different, You'll play with whatever the market will give you. That's pretty much what I hear you're saying. >> Robin: Well for example, Carbon Black, experts in security, you know. I think we want to capitalize on that expertise. We want to protect that expertise. They've already been partnering with AppDefense now for some period of time rather than, you know, it's like which one is >> Right. >> Robin: consuming the other (laughing) so our strategy is let's combine AppDefense with Carbon Black and then start working with Patrick and Carbon Black to merge that into the-- >> Yeah. >> Dave: Organizationally, I think that's, at least what I read >> Yeah. >> Dave: was you can set up essentially a cloud security division, right, that Patrick is going to >> That Patrick is going to run. >> Dave: run, so >> That's right. >> John: Okay so VMworld 2019, what's the update here? Give us some factoids, some of the exciting things happening here. We're in the meadow, there's birds chirping here. This is Moscone North, nice build-out, always good build-outs here. Moscone, we're back in from Vegas but what's going on? Labs, activities-- >> Robin: We've got it >> Give the-- >> Robin: all, John >> Give us the highlights. >> Dave: Klingons >> That's right. >> Robin: First of all you've got two great days of keynotes, right, those are really important highlights. Tomorrow we're going to do some really interesting things, demo, technical, deep dive. Great guest celebrity speakers, right, We're going with the sports theme this year and elite athletes and what they're giving back to the world with Lindsey Vonn and Steve Young. But here for the program we have the Hands-On Labs are on fire. They broke records on Sunday so I know they've been really well-attended and consumed. We have over 600 break-outs, so many it's mind-boggling. We have 230 sponsors in the Solutions Exchange and that's probably a place where you can go not just to get the VMware stuff but get that good exposure and lay of the land of the entire ecosystem. And they're all showcasing their innovation. What's new, what's the latest. So I think those give people a really good quick snapshot in one week, you can pretty much get an overview of the entire industry. >> John: Are there any must-sees in your opinion? >> Robin: (breathing in) Oh-- >> John: Or that people are talking about? >> Robin: I think for sure you got to get into this Kubernetes stuff. If you don't come out of this week of VMworld with a good handle on what is Tanzu, what's Tanzu Mission Control, what are we doing with the Heptio acquisition, what is PKS evolution happening, I think you would be missing something if you don't really grok that. Project Pacific work, Kubernetes in vSphere, tightly integrated, so that's a must-do. I think there's a lot happening in the networking space, right. Pat was pretty bold up there about, you know, what is the opportunity relative to network virtualization and the time is now so I think you've really got to get into that from the data center to the Edge to the cloud. Network transformation's hot. And then of course I think the cloud and I think we're really clear on hybrid-cloud and multi-cloud and how to really think about those environments and how, if you're architecting cloud for your company, what you want to be thinking about, what are we doing across multi-cloud, and, you know, I think all that hybrid-cloud stuff, it's all there. >> Dave: As we move to this, you know, this post-VMworld, VMware world how do you-- >> Robin: Is there a post-VMware world? >> Dave: What role, post-virtual-- >> John: Oh look at that, there we go. (laughing) >> Robin: I don't think there's a post-VMware world. >> Dave: Post-VM. I mean virtual machines. >> Robin: Virtualization. >> John: Are you changing the name to container world? >> Robin: No. (laughing) >> Dave: Right, exactly. So what (laughing) yeah what specifically are you guys doing to sort of educate folks, I mean, obviously you've got a lot of Kubernetes sessions, et cetera but just in terms of helping people sort of transform their skill sets into infrastructures of code, being able to take advantage of Kubernetes, you know, we've seen some things in the industry at events like this where you know, guys learn how to program in Python or, you know, whatever it is >> Right. >> Dave: Are there specific plans to do that? Is that actually happening at the event or? >> Robin: Well that's part of what all this content is about, I mean, you know, 600 break-out sessions aren't about, you know, compute virtualization. You can find those but this is about all these different dimensions, right? Whether it's what is Kubernetes, fundamentals, how you think about that in what kind of environment you're running. And I think that's the spirit of what VMworld is about. It's about hands-on, it's about meet the experts, it's about sessions, it's about the ecosystem, it's about having that all at your disposal in one week. >> You forgot something. >> Oh did I? >> The parties. >> The party? >> Everyone >> Well that's not helping your technical-- >> Everyone >> Aptitude >> Everyone knows VMworld has great parties at night and that's where all the action, you guys work hard/play hard one of the ethos of VMware culture. >> Robin: That's right, that's right. Well, we do work hard/play hard because this is intense, right? These guys are trying to jam as much as they can into four days and so we got to let off a little steam and OneRepublic is on stage on Wednesday night. We're going to have a great time. But I do think it's on the back drop of them here they are just like sponges trying to absorb this information. >> John: My final question is, and you guys brought it up in the keynote, around the tech industry good, bad, and Pat says neutral, it's how you shape the technology. Really a call to action and a strategic imperative to be more proactive in accountability and driving change for good. So I got to ask you about the word trust. I've seen a lot of marketing around companies always try to market around trust. Now more than ever the trust, whether it's fake news, company responsibility to security, which is a big part of what you guys do. How do you see that a marketer and what's the conscience of VMware because trust is certainly a big part of what you guys do. Is that a marketing, going to be a marketing ethos? Is it built into everything? Just curious how you personally feel about the word trust. >> Robin: Yeah, well first of all, I think it's foundational to doing good, healthy business. I think you got to be very careful as a marketer to market trust. I think you need to demonstrate your trustworthiness. You need to be consistent. You need to be credible. You need to be there when the times are tough. You need to be, you know, not always asking for something in return and if you earn trust you don't really have to say it. I believe we can position our validity and our credibility proven, you know, having customers say that we're trustworthy, having customers articulate >> Yeah >> Robin: why they depend on us, I believe that's more effective for our customers and, at the end of the day, probably more authentic. >> John: Yeah, and I think people, yeah that tends to be the track record of people who say it maybe haven't earned it, right, earning it's the better marketing strategy-- Yeah, I think these 20,000 (laughing) people are saying it as they show up here with their time and energy and investment. And I think our customers, you heard from a lot of customers on stage today. Gap, Freddie Mac, Verizon, there'll be more tomorrow. You know, I think there's over 100 customers in these sessions here and they're here advocating because they trust VMware. >> John: Well they run their business on you guys. Dave had a survey hey did, just published it yesterday, the spend is not going down. I mean the cloud impacts your business, you're getting into the cloud so that's pretty obvious but just overall the business is healthy >> Oh very >> John: for VMware (laughing) >> Robin: Very healthy. And you know we do that by really trying to have a balanced approach. It is about shareholder value but it's about tech as a force for good, we're passionate about that and ultimately we put customers at the center of our thinking, of our decisions, of our behaviors, and I think that ultimately keeps rewarding us. >> John: Well, Robin, it's been great to work with you over the past 10 years. Continue on. I think you guys have earned the trust, certainly the proof is in the results, and, you know, it is what it is, and the community votes with their wallet on the product and their participation so congratulations. >> Robin: Well if that's an indicator, I think we're getting a pretty good report card. >> John: Thanks, yeah. (laughing) >> Thanks for inviting me. Love being here, guys. Take care. >> John: Alright, Robin Matlock, CMO of VMware here inside "theCUBE" for our 10th year but also as VMware goes to the next level step function with virtualization to containers, Kubernetes, big theme here, I'm John with Dave Vallente, stay with us for more coverage after this short break. (funky music)
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and we're here with then the Senior Director Robin: Well how 'about the fact that this and one of the things we talked about We have values that are all about, you know, the best places to work. the intent to acquire Carbon Black, you know, but (laughs) so well done but you kind of evolved on that vision 'cause, you know, Dave: Well and the gauntlet that you lay down Robin: Yeah, and I think the people you know, all the major cloud players say, you know, we've really been advocates of letting John: Have you seen any demographic shift Robin: Well it is an evolving journey, if you will, the keynote as well The Telco, the 5G, we do think that's going to be and you just give them the playbook? Robin: Well, you know, and the strategy. I think you answered it in part. Robin: Well, you know, I would take the position makes them IBM, you guys are a little bit different, for some period of time rather than, you know, We're in the meadow, there's birds chirping here. and that's probably a place where you can go Robin: I think for sure you got to get into John: Oh look at that, there we go. I mean virtual machines. what specifically are you guys doing to sort of is about, I mean, you know, you guys work hard/play hard But I do think it's on the back drop of them here So I got to ask you about the word trust. You need to be, you know, not always asking and, at the end of the day, probably more authentic. John: Yeah, and I think people, I mean the cloud impacts your business, And you know we do that by really trying John: Well, Robin, it's been great to work with you I think we're getting a pretty good report card. John: Thanks, yeah. Thanks for inviting me. to the next level step function
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Nick Hennessy, Under Armor & Rüya Barrett, Dell EMC | Dell Technologies World 2019
>> Live from Las Vegas, it's theCUBE, covering Dell Technologies World 2019. Brought to you by Dell Technologies and its ecosystem partners. >> Hey, welcome back to Las Vegas. Lisa Martin with Dave Vellante of theCUBE on our second day of wall-to-wall coverage of Dell Technologies World 2019, and we're welcoming one our guests back to theCUBE. We've got Rüya Barrett, VP of product marketing from the Data Protection Division. Rüya, it's great to have you back on the program. >> Great to be here, thank you for having us. >> And from Under Armor, a brand everybody knows, Nick Hennessy, Senior Manager, Compute and Storage. Nick, welcome, it's great to have you here. >> Great, thank you guys very much. >> So Rüya, we'll start with you. We've had, this is, you can hear all the energy behind us. And if you can hear dogs barking, by the way, that's normal. We've got some dogs next to our-- Lots of energy yesterday and today. Everything about data as this asset, and I think Michael said yesterday, that it's inexhaustible. You guys did an interesting recent survey with over 2,000 IT decision makers. With respect to data and getting their hands on it, what are some of the really interesting things that you've learned about that? >> Yeah, there were some really great takeaways. Great question. One, it's not a surprise to anyone, People have more data than ever to manage. There was over 586% growth in the last two years in terms of how much data on the average customers are managing. So that's a given, not a big surprise. One of the key things that we saw was that they value data. These people surveyed value data more than ever. So it was 96% value data more than they ever did, and 36% of them have already started monetizing data. So it's critical for accounts now, and one of the issues that they brought up for not being able to recover data, around data protection, was that if they can't recover data, they have new concerns now. Loss of opportunity, loss of bringing products to market, loss of competitive advantage, which are issues that we have never heard before because this is the third time we did the survey. We did it first in 2014, 2016, and we just did the 2018 survey. So those were some of the key really big takeaways for me from that survey that we did. >> So if they value it, they've got to protect it. >> Yeah. >> Alright, so Nick, Under Armour, a brand I mentioned everybody knows and wears. You guys have a great brand reputation. And you have some great brand ambassadors. I've got to mention Steph Curry. We have established Nick as a Lakers fan. And I have to point out, Dave, that you're wearing a Warriors colored tie today. Just got to say. >> I won't be if the Celtics make it to the finals though. >> But also Tom Brady's a brand ambassador. We've got Tommy boy covered, Lindsey Vonn. So you've got this great brand of reputation. How does Under Armour, to Rüya's point, value that data and leverage that data to keep and grow that brand reputation? >> Well, you know one of the things about data is, at Under Armour, we call the data is the new gold. So to us, it's very important, especially to our consumers, stuff that we're gathering at the retail stores, and kind of tracking all that stuff. So in order for us to protect that data, we're using Dell Technologies as sweeter products. And it's been working out great for us. >> So paint a picture, Nick, what are you protecting? What's the infrastructure look like, the applications, I know big SAP shop. But what's it look like, what are you protecting? >> So in terms of data, we're protecting over a thousand virtual machines, Two plus petabytes of data, everything in our five regional hubs. So it's quite a bit, it's quite a chore, especially for a small team like we have. >> So you mentioned data is the new gold. I have this idea that it's even more valuable than gold 'cause you can only use gold once. You can't spend it multiple places, data. And I think, correct me if I'm wrong, but Under Armour's ascendancy really coincided with strong technology ethos, very strong use of data, understanding of customers, and technology of sports clothing. So how are you using data to drive competitive advantage? >> Yeah, so very interesting. The brand and the culture is very infectious. So it's like, rah rah, let's go out and get it. That works into how we work IT in our everyday lives. So we kind of take that and kind of run with it. >> So what were you doing before you guys started working with Dell EMC? Talk to us about some of the challenges that you faced before you were using a different solution, so some of those opportunity costs that Rüya mentioned, in terms of if we can't monetize this, we're going to miss opportunities to identify new products our customers want, bring it to market. Walk us through your journey. >> Yeah, so I joined Under Armour about four years ago. And we really set the foundation with our three-year road map. Year one, build the foundation. It was really aligning what we were going to do, right, aligning with Dell Technologies, we're using all of your products. Year two was really architecting the future. And that's where things such as data protection really helped us out. We needed stuff that was easy to deploy, things that, for a small team to manage, that we don't have to think about it. We can sleep easy at night. It really aligned with our road map. >> So historically, data protection has been insurance. Rüya, you and I have talked about this for a long long time. Nobody likes to buy insurance, but you got to do it. Are you trying to move beyond that sort of one use case equation into new areas of value, whether it's compliance, whether it's data analytics. Are you able to use the corpus of data that you're protecting, and the management of that data in new ways? And if so, how? >> Yeah, in terms of the management for our small teams, we need something really easy. But security always comes to mind, so that's built into the product as well. But things moving to the cloud, scalability, things that we want to do in the future, we're really setting that up now. And us doing a huge storage refresh a couple months ago, we really flattened out, and we're using all brand new products. Now we're ready to scale the cloud. >> Rüya, you say that in the customer base, that people are trying to move beyond just straight back-up. >> Definitely. >> It's becoming increasingly new world, digital transformation, hybrid clouds. What are you seeing? >> Oh my god, yeah there's a ton of demand right now for customers to be able to leverage data, regardless of where it lives. So primary data, secondary data, tertiary copies, cloud data. How do you really start gaining business insights regardless of where data is? And how do you make sure that it's constantly recoverable under any circumstance. So one of the other things that we found in that study, again, is that there's new threats. So cyber recovery has become, and ransomware, and cyber recovery has become such a foundational consideration for customers. Being able to also spin up VMs regardless instantly. We just announced the X400 PowerProtect, which is very exciting and was part of today's announcement. It's all flash, and the reason it's all flash is because the use cases such as data reuse, app test and development, being able to test disaster recovery scenarios or cyber recovery scenarios real time, these are all critical use cases that you couldn't imagine doing years ago on your protection data. So we're really excited about both the PowerProtect announcement, as well as the Integrated Data Protection Appliance announcement. So you and I, Dave, have talked a lot about the Integrated Data Protection Appliance and simplicity and efficiency and breadth of coverage and cloud capabilities. Under Armour actually is a big proponent. They use cloud very prolifically, in terms of their IT environment. And IDPA really fit that need for them, in terms of being able to really drive costs out of their environment through efficiency, have that protection performance, just the foundational capabilities, yet still be able to offer some of those new innovation and the cloud capabilities, as well as automation. >> Alright, so we've heard from the marketing pro. Nick, now we got to hear from the customer. I heard simple, efficient, so how simple, how efficient, how do you measure these things? How does it compare with other products that you've looked at? >> Well, the product that we had before, we used Avamar Data Domain, and the problem that we had with it, it was decentralized. So we were managing a regional hub separately. So by refreshing, as we did, it got very simple. Now we have a centralized management. We were able to reduce 40 to 1 ratio. We're getting reductions, before we were getting 92 to 93%. Now we're getting 98, 99%. More importantly, for me, reporting. So able to produce those reports, we didn't have that before, so it's been really great. >> And how do those internal benefits that you talked about manifest out through the organization and really drive, like we talked about earlier, brand reputation or Under Armour being able to use that valuable data to identify new insights and act on the new product streams to delight, say, Tom Brady, for example. >> Well not only does it make-- >> You know he cares. (laughing) >> We certainly care about Tom Brady. >> I know! >> It makes my life a lot easier, right? So I'm able to take this data, it allows me to think, it allows the teams to be agile. Can you use that data to promote other projects, other ideas, things that we really want to do in the future to kind of push the brand even farther. >> When you guys meet privately, what kind of things, Nick, do you ask Rüya and her team at Dell EMC to do that will make your life easier? >> Quite honestly, the Dell team that we work with is wonderful. Really, we ask for a partner, someone that works with us, someone that understands us, understands our pain and is in there with us, so that we can really work on solutions together. >> Okay, obvious question, is that why you work with these guys? 'Cause of the strong partnership? Two part question, and what about the product? Is the product in your opinion, based on what you've evaluated, best of breed relative to other competitive products that are out there. >> Yeah, we did look at some other competitor products. We believe that it is best of breed. And that's why we chose to partner with Dell Technologies. >> So a lot of news yesterday and today, everything around multi-cloud. Customers are in this multi-cloud world for a variety of reasons. With the partnership that you've established with Dell Technologies and Rüya's group, what are some of the things that you've heard from Michael, from Pat, from John, Jeff, that really resonated with you that, ah, Dell Technologies is listening to customers like Under Armour and others as they're developing, helping you to really tackle this multi-cloud world with a lot of success. >> Yeah, so one of the things that was really exciting was part of the keynote yesterday with the SDDC. You can spin up a data center at the click of a button nowadays, and that resonates with us because it's going to make our lives really easy. We're going to be more agile. We can speed up and really take the brand farther. >> So you mentioned cloud before. I think Rüya said you've got multiple clouds. You have multiple clouds, is that right? >> We have a hybrid cloud infrastructure. >> So you've got multiple public clouds, is that correct? Obviously. >> Yes. >> You've got SAS, you've got on-prem stuff, and you try to make them all look the same, substantially similar from a control plan standpoint? >> We try. (laughs) >> It's a journey. >> Yes. >> I get that. But there's also the operating model. And I want to follow up with, are you enabling, whether it's DBAs or application owners, to do their own back-ups, do their own recoveries, do their own analytics, et cetera. Is that where you're headed, are you there today? Is it something that you don't want to do? Can you elaborate? >> That's the idea is to try and make everyone's life a lot easier. And being part of the Compute and Storage team, we're really stuck in the middle of all teams. Applications teams come to us. Sequel teams come to us, networking teams. So we really have a lot of responsibility on our plate. In order to make our lives simpler, we have to enable all these teams to do it themselves, and that's really where we're headed. >> Well, great stuff guys. Nick, Rüya, thank you so much for joining Dave and me on the program this afternoon. And go Warriors. >> Ahh. >> I said it. (laughs) >> For Dave Vellante, who again is wearing a Warriors colored tie. I'm Lisa Martin, you're watching theCUBE live from Las Vegas. Okay. >> I do. >> Alright. >> I like the Warriors. >> Alright, good, see and I mentioned Tom Brady-- >> I like them a lot better than the Lakers, sorry Nick. I can't get over that. >> I'm not sorry. I was saying, we're at VM (laughs). No, we're not at VM World, we're at Dell Technologies World. Oh my goodness, Lisa Martin for Dave Vellante, thanks for watching. (electronic music)
SUMMARY :
Brought to you by Dell Technologies Rüya, it's great to have you back on the program. Nick, welcome, it's great to have you here. And if you can hear dogs barking, One of the key things that we saw was that they value data. And I have to point out, Dave, How does Under Armour, to Rüya's point, So to us, it's very important, So paint a picture, Nick, what are you protecting? So in terms of data, So you mentioned data is the new gold. So we kind of take that and kind of run with it. So what were you doing before you guys started working that we don't have to think about it. Nobody likes to buy insurance, but you got to do it. Yeah, in terms of the management for our small teams, Rüya, you say that in the customer base, What are you seeing? So one of the other things that we found in that study, how do you measure these things? and the problem that we had with it, And how do those internal benefits that you talked about You know he cares. So I'm able to take this data, so that we can really work on solutions together. Okay, obvious question, is that why you work Yeah, we did look at some other competitor products. that really resonated with you that, Yeah, so one of the things that was really exciting So you mentioned cloud before. So you've got multiple public clouds, is that correct? We try. Is it something that you don't want to do? That's the idea is to try and make everyone's life Nick, Rüya, thank you so much for joining Dave and me I said it. a Warriors colored tie. I like them a lot better than the Lakers, sorry Nick. I was saying, we're at VM (laughs).
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Day Two Wrap | SAP Sapphire Now 2018
>> From Orlando, Florida, it's theCUBE. Covering SAP SAPPHIRE NOW 2018. Brought to you by NetApp. >> Welcome to theCUBE, Lisa Martin with Keith Townsend. We are just wrapping up day two at SAP SAPPHIRE 2018. Keith, this event is enormous. We were just comparing our step goals. This event size is 16 American football fields. Enormous, 20,000 people. I think, combined, we have around 15,000 steps today. >> That sounds about right. >> Quite a few of them go to your longer legs than mine but this event is really been incredible, the energy that SAP's CEO Bill McDermott kicked off with yesterday morning has really been carried through this event and with our guests on the show for the last two days. >> No, we did 23, 24 interviews and every last one of them was high-energy. The guests were extremely excited about the products, the solutions, and the problems they're solving for, not just enterprise, but for society. I thought that was a really great theme of the guests today specifically. >> It's amazing, and you talk about, you know, the impact on society and SAP wants to be one of the top world's most valuable brands like Apple, Google, Coca Cola, who are all customers of SAP's and who all sell products that we can interact with, that we can taste, you know, Mercedes Benz, we can drive. They've got this invisible software product. They've been around for 46 years. And to your point, the stories that we have heard about how these invisible product, products, are transforming industries, are saving lives, was really something that I did not expect. >> Well when you make a great product that impact lives or... I compare it to making great content. theCUBE makes great content, that content would be found, people would take notice, you make a great product that impacts people's lives. It's no wonder that SAP is near the top of that brand recognition, brand value, 17th on the list. If they continue to do that, if they become the product, the ERP solution that you can talk to and you can ask a question, you know, not just business questions of what were the numbers the last quarter for Chicago, but you can ask a question, you know what, where is the best place to take my family to live in Eastern Europe during the summer months? That becomes value-add that people wouldn't be able to ignore. >> They've done a tremendous job building this partner ecosystem. There were hundreds of partner sessions alone. We've heard from a lot of their partners. We're in the NetApp booth, thanks to NetApp for having theCUBE here. NetApp is a customer and a partner of SAP and we heard a lot about how SAP is transforming to the cloud dramatically with the help of this massive partner ecosystem. >> You know what, we've had Microsoft, Fujitsu, SAP, NetApp, Nvidia, the list goes on and on of customers and partnerships of examples of companies that have come together and they've been consistent. In some areas, obviously Microsoft competes with SAP. In some areas, Microsoft competes with NetApp. But they recognize that without these alliances, without these partnerships, they can't solve these large, complex problems of ridding parts of Africa with mosquitoes. SAP can't do that by themselves. Microsoft can't do that by themselves. And this week was a great acknowledgement and a example of how the ecosystem works. >> They also talked a lot at this event about the intelligent enterprise where it's, you know, it's not just about digital transformation as table stakes. Companies that do it well have, or are working towards getting, this true 360-degree view of the customer which is essential. They talked about enabling that via certain things that they're leading in, or pioneering, which is connecting the demand chain and the supply chain. They really talked about enabling this new, this current SAP that's built for this fourth generation customer experience. Our lives as consumers have dramatically influenced business. We expect to have the ability to, you know, try and buy an app if we want it, right? And they're using that model very well to give customers in many industries, they have 390,000 customers, choice and flexibility. And the partner ecosystem is just part of that flexibility that they have to give. And they do a great job of listening to their customers who really are helping with a lot of the co-development in a very symbiotic way. >> Yeah, SAP is reentering this people-centric view of ERP, CRM, of data, saying that their relationship is about people. Bill McDermott spent a lot of time talking about trust. One of the reasons why people trust the brand of theCUBE is because we're on the ground, we're talking to the users, we're talking to the people. People can reach out and touch and feel you, there's a personal relationship between that brand and the community. The same thing with, got the same feel for what SAP is trying to do of, you know, obviously with over 20,000 people, I dunno if the number is 21,000, 22,000, but more than 20,000 people, a million people online watching the event, SAP the serious about this C/4HANA move, of being able to say, you know what, we are going to create a ecosystem of trust. We talked about trust with the app center and being able to validate applications on the platform. SAP has long been one of those companies that's serious about their partnerships and validation and certification of platforms. So whether it's HCI, storage with NetApp, the deep relationship with NetApp, SAP is going to put its brand upfront and say that if you're going to engage with one of our partnerships, there's a transient trust that goes from SAP to their partners. >> And we talked with a number of folks working in different groups within SAP focused on the customer. This morning we had on their Chief Customer, a guy from their Chief Customer Office who talked about these, kinda top 100 strategic accounts that they partner with who then also they take that information, those learnings and don't just improve the technologies but they also use them to influence much greater than a hundred customers. They're strategically utilizing that data. We talked yesterday with one of the gentlemen running the SAP four, S/4HANA community rather, and the Leonardo community and the amount of engagement that they have in that community, especially in Leonardo which has only been around for a year. The customer engagement is key but also their reaction to it, and I would say even, I think we heard a lot of how they're being proactive with creating content and enabling their customers to be able to learn at the same time as they're learning from their customers. >> Yeah some hero numbers that we heard this week: 6,000 people in that HANA, the S/4HANA community. While the Customer Success Group focuses on the top 100 customers, there were, I think 38,000 people following the Twitter account, so there's obviously outreached stretch. The Leonardo and S/4 communities have created a thousand videos on how-to. So obviously the impact of and the reach of SAP has ambitions of not just raising brand awareness and getting into that Top 10 with Apple and Google, they also have the ambitions of becoming a platform, a ecosystem. You know, we look at Microsoft as kinda one of the ultimate platform companies. Microsoft partners make more money off of Windows than Microsoft makes off of Windows. SAP seems to have the same goal of their partners, there's a hundred partners on the show floor, that should generate more revenue than SAP which would be impressive. SAP, I looked the other day, $136 billion market capital, not a small company at all. >> So you have an interesting perspective, for many reasons, but one you've run large SAP infrastructures before. And here you are now at SAPPHIRE from the press and media, the analyst perspective. What are some of the things that really surprised you in all of your experience as a user of SAP to now covering it from this angle. >> You know what, I don't know if it was a year ago. It was not even a full year, my anniversary for running my company is August. So less than a year ago I ran SAP for a large pharmaceutical. And we're in the throes of selecting where our next platform was gonna be hosted. Cloud was a possibility and it is amazing how the conversations have changed from my peers a year ago, or a year and a half or even a year ago, to now to how readily acceptable customers are of running mission-critical, the core of the business, 77% of the world's transactions, we heard today, goes through SAP, how willing customers are at running those work goals in the cloud. Second piece, which was probably a proof point, how much SAP has improved SAP in the cloud. SAP has marketed SAP HANA and SAP as cloud-ready applications, it was more of something that you... I took legacy application, I installed it on VMs in the cloud, cloud-ready. No we've given examples from the hyperscalers, specifically Google, of how, and Microsoft of how, customers are coming whipping their credit card up, spinning up instances of HANA, spinning them down. Google talked about how you can migrate your whole ECC on HANA to the cloud within 30 minutes to two hours, amazing movement in cloud. I think it's by far my biggest surprise coming to this show. I didn't expect SAP to accelerate their cloud adoption as fast as they have. >> I'm curious to your thoughts too about simplicity, simplicity of message, you know, what's their best-run businesses campaign? Best-run businesses run on SAP. Simplicity has long been part of their messaging. As we look at the SAP cloud platform and some of the announcements there today and you look at, they've got Ariba, and Concur, and Fieldglass, and SuccessFactors, with the C/4 announcement from yesterday, what is your impression on, have they been able to sort of simplify and kind of reduce customer confusion in terms of this breadth of products and technologies that SAP now delivers? >> You know, SAP is a big company and they have a lot of products. They've been around for 46 years. You know, we didn't talk about any legacy database stuff. They still own Siebel so they still own a traditional database company. It's easier said than done to simplify the message. When you come to... You know, we talked to interviewee after interviewee, customers are still overwhelmed when they look at a overall problem. They can even identify SAP as the potential partner to solve it, but 300 products is still 300 products. It's very... You can help simplify the message by throwing those products in categories, sales force, which product you lead with, so new customers, you know, sales force will help you with that. Traditional customers that don't have deep relationships with their sales force and solution providers, maybe, I think there's still a little difficulty around understanding the messaging around all of 300 products. I mean, it's 300 products. >> Well, there's always work to be done and well we have... There was a lot of product announcements, a lot of energy, and evangelicalism that you and I heard consistently throughout the event and on-set here. A third area that I think really struck me is, SAP has been very vocal about having an initiative to raise the profile of women in technology. They did an excellent job of getting women onstage during both keynote sessions, yesterday and today. From their CMO, Alicia Tillman, to Lindsey Vonn and a whole suite of women Olympic athletes that were yesterday in the general session, to some of the women that were doing some of these outstanding demos and I, I really tip my hat to SAP because for being as large and as lengthy of an incumbent as they are, they're really able to focus on some of these key areas and we at theCUBE love to cover that because it's something that really needs consistent awareness. >> Well, I dunno if people would notice but we probably, both of us, are very vested in diversity and Silicon Valley, in general, is always appreciated when companies go, not just acknowledge the challenge of diversity, it is a very, very difficult problem. It's probably one of the most difficult problems in our industry. So to actually put some meat on a bone, announce the problem, announce the challenge, and go forth and put, you know, obviously, extremely capable women and minorities in the forefront. >> Yeah. Well Keith, always a pleasure hosting with you. Thanks so much for working with me the last couple of days, it's been-- >> I always enjoy it. >> I do too. It's really been a really fun, energetic show so thanks for all of your help. >> Thank you. >> Keith and I wanna thank you for watching theCUBE. Lisa Martin for Keith Townsend, we're from SAP SAPPHIRE 2018. Thanks for watching. (energetic music)
SUMMARY :
Brought to you by NetApp. Welcome to theCUBE, Lisa Martin with Keith Townsend. Quite a few of them go to your longer legs than mine of the guests today specifically. that we can taste, you know, Mercedes Benz, we can drive. and you can ask a question, you know, We're in the NetApp booth, thanks to NetApp of how the ecosystem works. We expect to have the ability to, you know, try of being able to say, you know what, of the gentlemen running the SAP four, S/4HANA community in that HANA, the S/4HANA community. What are some of the things that really surprised you in all of running mission-critical, the of the announcements there today and you look at, It's easier said than done to simplify the message. of these outstanding demos and I, I really tip my hat to SAP and go forth and put, you know, obviously, with me the last couple of days, it's been-- for all of your help. Keith and I wanna thank you for watching theCUBE.
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