Chris Wright, Red Hat | Red Hat Summit 2020
from around the globe it's the cube with digital coverage of Red Hat summit 2020 brought to you by Red Hat welcome back this is the cubes coverage of Red Hat summit 2020 of course the event happening digitally we're bringing in the guests from where they are around the globe happy to welcome back to the program and he's one of the keynotes because he's also many times cube alumni chris wright is the senior vice president and chief technology officer at Red Hat chris it is great to see you and we've got almost matching hats you have a real red hat fedora I've got one that the you know kubernetes Red Hat team OpenShift team gives out in Europe so in case anybody in the Red Hat community goes yes I've been a longtime member of the community I got you know I think my original Red Hat baseball cap probably 15 years ago but the Hat that I had is not one of the nice felt one it is they're pretty good to see here all right so we've gotta wait a little bit to get your keynote but so many topics I want to get to with you but you know of course as I mentioned me open and it's pretty obvious everyone's remote right now is kind of you know special times we are living in so bring us inside a little bit you know your your organization your group or community you know what what this means and how's everybody doing well I mean it'd be hard not to sort of acknowledge that there's a major global event happening right now and and kovetz really changing how we operate how we work from a RedHat perspective our number one priority is just employee safety and employ health and so we we were quick to send our folks home and have everybody to work from home and so what's interesting from a RedHat point of view I think and then even if you broaden that out to open-source communities the the distributed nature of open-source development and and specifically the engineering teams Red Hatter are pretty distributed kind of mirroring those open-source communities that we participate in so in the one hand you can kind of say well things haven't changed substantially in the sense of how do we how do we operate in upstream communities but on the other hand people working from home is it's a whole new set of challenges I mean my kids are 12 and 14 but you know say you have toddlers that's a real distraction or you have a working environment at home that's crowded with multiple people I mean it can really change how you approach your daily your your your daily work life um so creating that balance has been really important and for our teams we talk a lot about just think empathy think about how you're supporting one another and again when you broaden that out to the larger communities I think probably a really important aspect of open-source development is crossing corporate boundaries and being inclusive of such a broad set of contributors that there's a built-in resiliency associated with open source communities which i think is fantastic and then when you add to that sort of the the enthusiasm around just doing great things there's a lot of interesting activities that are collaborative in nature that are community based that are trying to address the Kovach crisis whether it's 3d printing of supplies or whether it's contact tracing applications that help people understand where they become across kovat or anything like that I mean a lot of cool stuff happening that's inspired by a real challenge to the entire globe yeah okay Chris one of my favorite things the last few years that summit has you know talk and he's cut talking to companies that are going through their journey of you know what we usually call digital transformation what we have always said from the research side is what separates you know people that have successfully gone through this is that data and they become data-driven and data is such an important piece of what they're doing well I think everyone has been getting a real crash course on data because not only businesses but you know governments and you know the entire globe now is you know watching the daily data trying to understand data sources you know bring us inside is to you know really the importance of data and you know where that intersects with everything that red hat is well the those are great examples I mean it's sometimes a little depressing but the the notion that data is a critical part of decision-making and access to quality data in real time is what helps us make better decisions more effective decisions and more efficient decisions and so when you when you look at the amount of data being produced it just keeps growing you know it's sort of on the exponential growth curve and when you look at the commensurate amount of compute power associated with all of that data it's also growing which is maybe an obvious statement what it says is we are gathering more and more data and the degree to which we can pull meaningful insights out of that data is really how much we can impact our companies you know value and differentiation and in the context of something like Cova that means vaccine discoveries and you know shortening times to field trials in in a more business context it's talking about how quickly you can respond to your customers needs and we see a really dynamic shift and the work force all working from home that puts a real strain on the infrastructure we're here supporting infrastructure builders and the amount of data that they can collect to efficiently operate infrastructure is critical at a time when people are distributed and getting access into the lab environments is challenging and so it you know I think there's a lot to be said for the amount of data that's being produced and then how we analyze it we think of it in terms of bringing data to applications and historically they kind of lived in separate I'd call them silos bringing the data sources and data processing and model development all onto a common platform is a really powerful thing that's happening in the industry today which is which is exciting so you know we were bringing data to be a central actors how I like to describe it yeah well look I'm really glad how you connected that discussion of data to the applications we as you know my background really is on the infrastructure side and the concern I have a lot of times as infrastructure people you know we talk about the bits and bytes we talk about the infrastructure but the only reason we have infrastructure is to run those applications and you know deal with that data it was hoping you can connect the dots for us the key note that all gave one of the main things he's talking about it where's the open hybrid cloud and I had a great discussion with him on the cube so with that setup of applications and data you know how does that intersect you know with what Red Hat calls the open hybrid cloud and what differentiates Red Hat's position there from some of the other discussions that we hear in the industry about cloud whether the open hybrid cloud is is a platform I think that's the best way to think of it and that platform it's a it's a platform that spans different types of infrastructures so that's public clouds that's on-premises data centers you know the enterprise zones themselves and I think important increasingly out to the edge so the notion of where you deploy isn't also coupled to what platform do I have to develop to in order to do that deployment and you know when we talk about the edge extending out to the edge that means you're getting closer to those data sources so bringing the data in doing the Associated inference and making decisions close to that data where latency really can matter is a big part of what that open hybrid cloud platform brings to to the market or to our customers and when you think about an application developer typically an application developer is trying to in a you know enable some some behavior or feature or functionality and the more we can drive use data to drive the behavior or drive the functionality the more personalized and application is the more intelligent the application is and so the connection between data the data sources the data processing the data science behind data cleansing and model generation and the associated models that can be easily accessed by applications that's the real power that's the real value that works to help develop for our customers so they can change their business we actually do this internally it's how we operate you know we collect data we use data to make decisions we use data in our product release process and the platform that we've created is a data processing and analytics and machine learning platform that we use internally and we also make that externally available as an open source project the open data hub so open and data and hybrid cloud are all intertwined at this point yeah one of the things that really has been highlighted to me at Summit this year is that connection you know we always knew Red Hat had you know strong developer community out there but you know you think back to Linux Linux has eyes directly into the application you look across the portfolio and it's not the app dev team over here and the infrastructure team over here and you know how do we operate all of these various pieces you know ansible you know has connections into all the various roles so what want you to just comment you know with kind of your you know CTO role and you you look over the entire portfolio but that discussion of you know how roles are changing how organization and make sure that they're not a bunch of various functions that aren't in sync but you know we're really coming together to help respond to the business needs and move forward in the speed that is needed in today's world well I think the the early stages of that were well captured with the DevOps phrase so bringing developers and operations closer together it's not always clear what that means and in some cases that the the notion of a of a platform and the notion of operating an application and then who operates the platform I think there there's been some question in the industry about exactly what that means we're thinking of it today to sort of stick with the buzzwords in the dev sac ops context and even what I would call AI dead set cops so in data and intelligence infused obses cops and the idea is developers are just trying to move rapidly so the degree to which the underlying infrastructure is just there to support application development is the operations teams need yeah that's what the operation seems trying to provide developers need at the same time access to tooling to consistency from test environments through to production environments and also access to those data models that I was talking about earlier so bringing that all together I think on the DevOps side or the dev Sackhoff side it's how can you build a platform that gives the right business specific guidelines and sort of guardrails that allow developers to move as quickly as possible without getting themselves into trouble and you know inadvertently creating a security vulnerability by pulling in an old dependency as a concrete example so bringing these things together I think is what's really important and it's a big part of what we're focused on the so operational side being infused with intelligence that's data in telemetry you're gathering from at the platform level and using models to inform how you operate the system and then if you go up a level to the application development sort of CIC deep pipeline where can you make intelligent recommendations to developers as they're pulling in dependencies or even writing code and then give easy access to the data science workflow to intercept so that what you're delivering is a well integrated model with an application that you know has a lifecycle and a maintenance that is well understood yeah so so Chris you know we've watched this is the seventh year we've had the cubit at Red Hat summit of course Red Hat itself has a large portfolio but not only Red Hat but you know the open source communities there are so many you know countless projects out there and you have a huge partner ecosystem you were just talking a bunch about DevOps you know I've got sitting at my desk you know one of those charts that shows you know DevOps tooling and it here's some of the platforms and here's all the various pieces and it's like you know I think there's only you know 50 or 80 different rules on that but how's Red Hat and the community overall how are you helping customers you know deal with this you know challeng world is you know we've got the paradox in place out there on it you know we understand that you know everybody's needs something a little bit different but how are we helping to give a little bit of structure and guidance in the the ever-changing world well I think it's one of the values of pulling content together if you think of a set of components being brought together as curation then we're helping curate the content and assembling pieces together it turns out is a is a lot of work especially when you want a lifecycle manage those components together so one basic thing that we're doing is bringing together an entire distribution of content so it's not just a single it's not just Linux it's not just kubernetes it's Linux and kubernetes engineered together with a set of supporting tooling for logging and monitoring and CI pipelines and all of that we bring together in a context that we opinionated or prescriptive what we also focus on is understanding that every Enterprise has a as its own legacy and history and set of investments that they've made so that process where we bring together an opinionated stack also needs to incorporate the flexibility so where can we plug in a CI pipeline that your your enterprise already has or where can we plug in your monitoring logging tools so that kind of flexibility allows us to bring together some best-of-breed components that we're finding in the open-source communities with flexibility to bring a whole set of ecosystem partners and if we go back to that open data have conversation there are a lot of data centric tools that we put in the open data have open source project we have commercial partners that can support things like say spark as a concrete example or tensorflow and so you know combine those those are open source projects but they're not coming from Red Hat they're coming from our ecosystem partners combine that all together into something that's engineered to work together and you're taking a lot of the friction out of the system so that developers can just move quickly all right so Chris give us a little bit of preview what what are people gonna see in the keynote and you know there's some people that are going to be watching this interview live but others will be efforts though I believe edge is one of the pieces we'll be touching on in the keynote but give us a little bit of what will we can expect well whatever you'll have to come to the keynote to really get the full full experience but what we're trying to to talk through is how data is really fundamentally changing business and if and we talk through that that's sort of story line starting with how it impacts red hats but you know at one level we're an enterprise we have our own business needs we use data to drive how we operate we also see that the platforms that we're building are really helpful for our customers to harness the value of data and change their own business and in the context of doing that we get to take a look at some ways where those business changes have industry-wide effects you know that we talk about things like 5g and artificial intelligence and where these things come together especially in edge computing really interesting space for these things all kind of converge and you know so kind of that that broad broad story line of data something that we use to change how we operate something that we build is from a platform point of view of our customers change how they operate and ultimately those changes have major impacts across the industry which is was which is pretty exciting pretty cool yeah I'm curious Chris you know I think back a few years ago I would have been interviewing you about like NFB and many of the themes it feels like we were talking about there we're really setting the table for the discussion we've been having for 5b is is that you know do you agree with that you know what would what's kind of the same and different from what we might have been looking at five years ago this it's very much and I love that question because it touches on something I think is really important it's very much an evolution and so in the tech world we talked so much about disruption and I think we overplay disruption I think what's interesting is technology evolution just consistently changing and moving forward gives rise at points in time to really interesting convergence of change that can be disruptive so as a concrete example NFV historically was about really improving the operational efficiencies of the service providers building networks and helping them move more rapidly so they could introduce new services most of that was focused on 4G most of that was focused on the core of the network today we're introducing 5g across the industry the discussions are moving technology wise into where do containers fit into this new world and the discussion at the network level is not only in the core but all the way out to the edge and then when you look at the edge where you have a portion of the network operating as software you have a platform like open ship that can also host enterprise or consumer facing education so this is really all of those early stages of NFV are culminating in this in a place today where the technology supports total software infrastructure for the network and utilizing that same cloud that you're running using to run the network to power enterprise or consumer facing applications that's pretty far away from where we were in the early days of NFB very much in evolution and then if you take it one step further and say orgy smart devices and cloud computing gave rise to a set of disruptive businesses ten years ago those businesses did not exist today we can't imagine life without them 5g device proliferations and not just smartphones but a whole set of new devices and edge computing are the ingredients that give rise to that same next wave of innovation where 10 years from now we can't really imagine what are the businesses that in 10 years we won't be able to imagine our lives without so we're at a really interesting inflection point and it's it's partially through this evolution of technology I think it's really exciting all right Chris last question for you there's always so many different pieces going on you know red hats really striking a nice balance there's not really as much of the habla and announcements but you know so much you know everything that does is built on open source so you know there's always things I run across it's like oh I need to you know look down the rabbit hole a little bit and what was that Farkas thing I think I'd heard that word before where all of the projects at the CN CF where you know Red Hat's involved in so you know in the last minute he or give us you know any areas where people said hey you know go google this go look up this you know project other cool things that you know you and your team are working on that you want to make sure to highlight well you you've mentioned one which is Korkis and not often time we talk about infrastructure I think it's a really cool project that is developer focus it's it's in the Java space and it's really bringing Java from an enterprise development platform into a modern language that can be used to build cloud native applications or even serverless functions I think serverless is a critical space so we've been talking for quite some time about all the ways serverless can be impactful we're in a place now where K native as a project is maturing and the the kind of world around it is getting more sophisticated so we have a serverless offer and as part of part of the open shift platform so you know making sure you're paying attention to what's happening in the K native space I think is is really important there's a whole new set of management challenges that will be in the security and a multi cluster space we're bringing those we're bringing technology to bear in this space and as RedHat we will bring those out as open source projects so looking for the open source communities around where you hear things like ECM or advanced container management or multi cluster managed environments which are the norm at this point you know those are some examples of things I think are important and then there's a world of stuff that's data focused there's all of the data science tools you know too many to really enumerate but that I think is an example where open-source is leading the space leading the industry in terms of where all where all those tools are developed and how the coverage and access developers have to data science tools all right well thank you so much Chris right always a pleasure to catch up with you and definitely looking forward to your your you know alright thank you all right lots more coverage check out the cube dotnet you can see all the interviews after they've gone out live they will be on demand all those projects Chris mentioned I've had deep dives on all of them so also hit up Chris square myself on Twitter if you have any follow up always love to hear the feedback I'm Stu minimun and as always thank you for watching the cube [Music]
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Abhishek (Abhi) Mehta, Tresata | CUBE Conversation, April 2020
from the cube studios in Palo Alto in Boston connecting with thought leaders all around the world this is a cube conversation hey welcome back here writer jeff rick here with the cube we're in our Palo Alto studios you know kind of continuing our leadership coverage reaching out to the community for people that we've got in our community to get their take on you know how they're dealing with the Kovach crisis how they're helping to contribute back to the community to to bring their resources to bear and you know just some general good tips and tricks of getting through these kind of challenging times and we're really excited to have one of my favorite guests he's being used to come on all the time we haven't had them on for three years which I can't believe it sabi Mehta the CEO of true SATA founder to say to obby I checked the record I can't believe it's been three years since we last that down great to see you Jeff there's well first of all it's always a pleasure and I think the only person to blame for that is you Jeff well I will make sure that it doesn't happen again so in just a check-in how's things going with the family the company thank you for asking you know family is great we have I've got two young kids who have become video conferencing experts and they don't teach me the tricks for it which I'm sure is happening a lot of families around the world and the team is great we vent remote at this point almost almost two months ago down and can't complain I think their intellectual property business like you are so it's been a little easier for us to go remote compared to a lot of other businesses in the world and in America but no complaints it'll be very fortunate we are glad that we have a business and a company that can withstand the the economic uncertainty and the family's great I hope the same for the queue family I haven't seen Dave and John and it's good to see you again and I hope all of you guys are helped happy and healthy great I think in we're good so thank you for asking so let's jump into it you know one of the things that I've always loved about you is you know really your sense of culture and this kind of constant reinforcing of culture in your social media posts and the company blog post at true SATA you know celebrating your interns and and you really have a good pulse for that and you know I just I think we may even talked about it before about you know kind of the CEOs and leadership and and social media those that do and that and those that don't and you know I think it's it's probably from any kind of a risk reward trade-off you know I could say something group it versus what am I getting at it but really it's super important and in these times with the distributed workforce that the the importance and value of communicating and culture and touching your people frequently across a lot of different mediums and topic areas is is more important than ever before share with us kind of your strategy why did you figure this out early how have you you know kind of adjusted you know your method of keeping your team up and communicating absolutely like I guess I owe you guys a little bit of gratitude for it which is we launched our company and you know I'm showing a member on the cube it was a social media launch you know if you say that say it like that I think there are two or three things that are very important Jeff and you hit on all of them one is the emphasis on information sharing it becomes more important than times like these and we as as a society value the ability to share a positive conversation of positive perspective and a positive outlook more but since day zero at the seder we've had this philosophy that there are no secrets it is important to be open and transparent both inside and outside the company and that our legacy is going to be defined by what we do for the community and not just what we do for our shareholders and by its very nature the fact that you know I grew up in a different continent now live and call America now a different continent my home I guess I was it's very important for me to stay connected to my roots it is a good memory or reminder that the world is very interconnected unfortunately the pandemic is the is the best or worst example of it in a really weird way but I think it's also a very important point Jeff that I believe we learned early and I hope coming out from this is something that we don't lose the point you made about kindness social media and social networking has a massively in my opinion massively positive binding force for the world at the same time there were certain business models it tried to capitalize on the negative aspects of it you know whether they are the the commercialized versions of slam books or not so nice business models that capitalize on the ability for people to complain I hope that people society and us humans coming out of it learn from people like yourself or you know the small voice that I have on social media or the messages we share and we are kinda in what we do online because the ability to have networks that are viral and can propagate or self propagate is a very positive unifying force and I hope out of this pandemic we all realize the positive nature's of it more than the negative nature's of it because unfortunately as you know that our business models built on the negative forces of social media and I really really hope they're coming out of this are positive voices drown out the negative voices that's great point and and it's a great I want to highlight a quote from one of your blog's again I think you're just a phenomenal communicator and in relationship to what's going on with kovat and and I quote we are fighting fear pain and anxiety as much as we are fighting the virus this is our humble attempt to we'll get into what you guys did to help the thousands of first responders clerks rockstars but I just really want to stick with that kindness theme you know I used to or I still joke right that the greatest smile in technology today is our G from signal FX the guys are gonna throw up a picture of him he's a great guy he looks like everybody's favorite I love that guy but therefore signal effects and actually it's funny signal FX also launched on the cube at big data a big data show I used to say the greatest smile intact is avi Mehta I mean how can I go wrong and and what I when I reached out to you I I do I consciously thought what what more important time do we have than to see people like you with a big smile with the great positive attitude focusing on on the positives and and I just think it's so important and it segues nicely into what we used to talk about it the strata shows and the big data shows all the time everyone wanted to talk about Hadoop and big data you always stress is never about the technology it's about the application of the technology and you focus your company on that very where that laser focus from day one now it's so great to see is we think you know the bad news about kovat a lot of bad news but one of the good news is is you know there's never been as much technology compute horsepower big data analytics smart people like yourself to bring a whole different set of tools to the battle than just building Liberty ships or building playing planes or tanks so you guys have a very aggressive thing that you're doing tell us a little bit about is the kovat active transmission the coat if you will tell us about what that is how did it come to be and what are you hoping to accomplish of course so first of all you're too kind you know thank you so much I think you also were the first people to give me a hard time about my new or Twitter picture I put on and he said what are you doing RV you know you have a good smile come on give me the smile die so thank you you're very kind Jeff I think as I as we as you know and I know I think you've a lot to be thankful for in life and there's no reason why we should not smile no matter what the circumstance we have so much to be thankful for and also I am remiss happy Earth Day you know I'm rocking my green for Earth Day as well as Ramadan Kareem today is the first day of Ramadan and you know I I wish everybody in the world Ramadan Kareem and on that friend right on that trend of how does do we as a community come together when faced with crisis so Court was a very simple thing you know it's I'm thank you for recognizing the hard work of the team that led it it was an idea I came up with it you know in the shower I'm like there are two kinds of people or to your you can we have we as humans have a choice when history is being made which I do believe I do believe history is being made right whether you look at it economically and a economic shock and that we have not felt as humanity since the depression so you look at it socially and again something we haven't seen sin the Spanish blue history is being made in in these times and I think we as humans have a choice we can either be witnesses to it or play our part in helping shape it and coat was our humble tiny attempt to when we look back when history was being made we chose to not just sit on the sidelines but be a part of trying to be part of the solution so all riddled with code was take a small idea I had team gets the entire credit read they ran with it and the idea was there was a lot of data being open sourced around co-ed a lot of work being done around reporting what is happening but nothing was being done around reporting or thinking through using the data to predict what could happen with it and that was code with code we try to make the first code wonder oh that came out almost two weeks ago now when you first contacted us was predicting the spread and the idea around breaking the spread wasn't just saying here is the number of cases a number of deaths and know what to be very off we wanted to provide like you know how firefighters do can we predict where it may go to next at a county by county level so we could create a little bit of a firewall to help it from stop you know have the spread of it to be slower in no ways are we claiming that if you did port you can stop it but if he could create firewalls around it and distribute tests not just in areas and cities and counties where it is you know spiking but look at the areas and counties where it's about to go to so we use a inner inner in-house Network algorithm we call that Orion and we were able to start predicting where the virus is gonna go to we also then quickly realize that this could be an interesting where an extra you know arrow and the quiver in our fight we should also think about where are there green shoots around where can recovery be be helped so before you know the the president email announced this it was surrender serendipitous before the the president came and said I want to start finding the green shoes to open the country we then did quote $2 which we announced a week ago with the green shoots around a true sailor recovery index and the recovery index is looking at its car like a meta algorithm we're looking at the rates of change of the rates of change so if you're seeing the change of the rates of change you know the meta part we're declining we're saying there are early shoots that we if as we plan to reopen our economy in our country these are the counties to look at first that was the second attempt of code and the third attempt we have done is we calling it the odd are we there yet index it got announced yesterday and now - you're the first public announcement of it and the are we there yet index is using the government's definition of the phase 1 phase 2 phase 3 and we are making a prediction on where which are the counties that are ready to be open up and there's good news everywhere in the country but we we are predicting there are 73 different counties that ask for the government's definition of ready to open are ready to open that's all you know we were able to launch the app in five days it is free for all first responders all hospital chains all not-for-profit organizations trying to help the country through this pandemic and poor profit operations who want to use the data to get tests out to get antibodies out and to get you know the clinical trials out so we have made a commitment that we will not charge for code through - for any of those organizations to have the country open are very very small attempt to add another dimension to the fight you know it's data its analytics I'm not a first responder this makes me sleep well at night that I'm at least we're trying to help you know right well just for the true heroes right the true heroes this is our our humble attempt to help them and recognize that their effort should not go to its hobby that that's great because you know there is data and there is analytics and there is you know algorithms and the things that we've developed to help people you know pick they're better next purchase at Amazon or where they gonna watch next on Netflix and it's such a great application no it's funny I just finished a book called ghost Bob and is a story of the cholera epidemic in London in like 1850 something or other about four but what's really interesting at that point in time is they didn't know about waterborne diseases they thought everything kind of went through the air and and it was really a couple of individuals in using data in a new and more importantly mapping different types of datasets on top of it and now this is it's as this map that were they basically figured out where the the pump was that was polluting everybody but it was a great story and you know kind of changing the narrative by using data in a new novel and creative way to get to an answer that they couldn't and you know they're there's so much data out there but then they're so short a date I'm just curious from a data science point of view you know um you know there there aren't enough tests for you know antibodies who's got it there aren't enough tests for just are you sick and then you know we're slowly getting the data on the desk which is changing all the time you know recently announced that the first Bay Area deaths were actually a month were they before they thought they were so as you look at what you're trying to accomplish what are some of the great datasets out there and how are you working around some of the the lack of data in things like you know test results are you kind of organizing pulling that together what would you like to see more of that's why I like talking to you so I missed you you are these good questions of me excellent point I think there are three things I would like to highlight number one it doesn't take your point that you made with the with the plethora of technical advances and this S curve shift that these first spoke at the cube almost eleven years ago to the date now or ten years ago just the idea of you know population level or modeling that cluster computing is finally democratized so everybody can run complicated tests and a unique segment or one and this is the beauty of what we should be doing in the pandemic I'm coming I'm coming I'm quite surprised actually and given the fact we've had this S curve shift where the world calls a combination of cloud computing so on-demand IO and technical resources for processing data and then the on-demand ability to store and run algorithms at massive scale we haven't really combined our forces to predict more you know that the point you made about the the the waterborne pandemic in the eighteen eighteen hundreds we have an ability as humanity right now to actually see history play out rather than write a book about it you know it has a past tense and it's important to do are as follows number one luckily for you and I the cost of computing an algorithm to predict is manageable so I am surprised why the large cloud players haven't come out and said you know what anybody who wants to distribute anything around predictions lay to the pandemic should get cloud resources for free I we are running quote on all three cloud platforms and I'm paying for all of it right that doesn't really make sense but I'm surprised that they haven't really you know joined the debate or contribute to it and said in a way to say let's make compute free for anybody who would like to add a new dimension to our fight against the pandemic number one but the good news is it's available number two there is luckily for us an open data movement you know that was started on the Obama administration and hasn't stopped because you can't stop open movements allows people companies like ours to go leverage know whether it's John Hancock Carnegie Mellon or the new data coming out of you know California universities a lot of those people are opening up the data not every single piece is at the level we would like to see you know it's not zip plus 4 is mostly county level it's available the third innovation is what we have done with code but not it's not an innovation for the world right which is the give get model so we have said we will curate everything is available lie and boo cost anybody is used but they're for purposes and computations you want to enrich it every organization who gives code data will get more out of it so we have enabled a data exchange keep our far-off purple form and the open up the rail exchange that my clients use but you know we've opened up our data exchange part of our software platform and we have open source for this particular case a give get model but the more you give to it the more you get out of there and our first installations this was the first week that we have users of the platform you know the state of Nevada is using it there are no our state in North Carolina is using it already and we're trying to see the first asks for the gift get model to be used but that's the three ways you're trying to address the that's great and and and and so important you know in this again when this whole thing started I couldn't help but think of the Ford plant making airplanes and and Keiser making Liberty ships in in World War two but you know now this is a different battle but we have different tools and to your point luckily we have a lot of the things in place right and we have mobile phones and you know we can do zoom and well you know we can we can talk as we're talking now so I want to shift gears a little bit and just talk about digital transformation right we've been talking about this for ad nauseam and then and then suddenly right there's this light switch moment for people got to go home and work and people got to communicate via via online tools and you know kind of this talk and this slow movement of getting people to work from home kind of a little bit and digital transformation a little bit and data-driven decision making a little bit but now it's a light switch moment and you guys are involved in some really critical industries like healthcare like financial services when you kind of look at this not from a you know kind of business opportunity peer but really more of an opportunity for people to get over the hump and stop you can't push back anymore you have to jump in what are you kind of seeing in the marketplace Howard you know some of your customers dealing with this good bad and ugly there are two towers to start my response to you with using two of my favorite sayings that you know come to mind as we started the pandemic one is you know someone very smart said and I don't know who's been attributed to but a crisis is a terrible thing to waste so I do believe this move to restoring the world back to a natural state where there's not much fossil fuels being burnt and humans are not careful about their footprint but even if it's forced is letting us enjoy the earth in its glory which is interesting and I hope you don't waste an opportunity number one number two Warren Buffett came out and said that it's only when the tide goes out you realize who's swimming naked and this is a culmination of both those phenomenal phrases you know which is one this is the moment I do believe this is something that is deep both in the ability for us to realize the virtuosity of humanity as a society as social species as well as a reality check on what a business model looks like visa vie a presentation that you can put some fancy words on even what has been an 11-year boom cycle and blitzscale your way to disaster you know I have said publicly that this the peak of the cycle was when mr. Hoffman mr. Reid Hoffman wrote the book bit scaling so we should give him a lot of credit for calling the peak in the cycle so what we are seeing is a kind of coming together of those two of those two big trends crises is going to force industry as you've heard me say many for many years now do not just modernize what we have seen happen chef in the last few years or decades is modernization not transformation and they are different is the big difference as you know transformation is taking a business model pulling it apart understanding the economics that drive it and then not even reassembling it recreating how you can either recapture that value or recreate that value completely differently or by the way blow up the value create even more value that hasn't happened yet digital transformation you know data and analytics AI cloud have been modernizing trends for the last ten years not transformative trends in fact I've also gone and said publicly that today the very definition of technology transformation is run a sequel engine in the cloud and you get a big check off as a technology organization saying I'm good I've transformed how I look at data analytics I'm doing what I was doing on Prem in the cloud there's still sequel in the cloud you know there's a big a very successful company it has made a businessman out of it you don't need to talk about the company today but I think this becomes that moment where those business models truly truly get a chance to transform number one number two I think there's going to be less on the industry side on the new company side I think the the error of anointing winners by saying grow at all cost economics don't matter is fundamentally over I believe that the peak of that was the book let's called blitzscaling you know the markets always follow the peaks you know little later but you and I in our lifetimes will see the return to fundamentals fundamentals as you know never go out of fashion Jeff whether it's good conversations whether it's human values or its economic models if you do not have a par to being a profitable contributing member of society whether that is running a good balance sheet individually and not driven by debt or running a good balance sheet as a company you know we call it financial jurisprudence financial jurisprudence never goes out of fashion and the fact that even men we became the mythical animal which is not the point that we became a unicorn we were a profitable company three years ago and two years ago and four years ago and today and will end this year as a profitable company I think it's a very very nice moment for the world to realize that within the realm of digital transformation even the new companies that can leverage and push that trend forward can build profitable business models from it and if you don't it doesn't matter if you have a billion users as my economic professor told me selling a watermelon that you buy for a dollar or fifty cents even if you sell that a billion times you cannot make it up in volume I think those are two things that will fundamentally change the trend from modernization the transformation it is coming and this will be the moment when we look back and when you write a book about it that people say you know what now Jeff called it and now and the cry and the pandemic is what drove the economic jurisprudence as much as the social jurisprudence obvious on so many things here we can we're gonna be we're gonna go Joe Rogan we're gonna be here for four hours so hopefully hopefully you're in a comfortable chair but uh-huh but I don't I don't sit anymore I love standing on a DD the stand-up desk but I do the start of my version of your watermelon story was you know I dad a couple of you know kind of high-growth spend a lot of money raised a lot of money startups back in the day and I just know finally we were working so hard I'm Michael why don't we just go up to the street and sell dollars for 90 cents with a card table and a comfy chair maybe some iced tea and we'll drive revenue like there's nobody's business and lose less money than we're losing now not have to work so hard I mean it's so interesting I think you said everyone's kind of Punt you know kind of this pump the brakes moment as well growth at the ethic at the cost of everything else right there used to be a great concept called triple-line accounting right which is not just shareholder value to this to the sacrifice of everything else but also your customers and your employees and-and-and your community and being a good steward and a good participant in what's going on and I think that a lot of that got lost another you know to your point about pumping the brakes and the in the environment I mean we've been kind of entertaining on the oil side watching an unprecedented supply shock followed literally within days by an unprecedented demand shock but but the fact now that when everyone's not driving to work at 9:00 in the morning we actually have a lot more infrastructure than we thought and and you know kind of goes back to the old mob capacity planning issue but why are all these technology workers driving to work every morning at nine o'clock it means one thing if you're a service provider or you got to go work at a restaurant or you're you're carrying a truck full of tools but for people that just go sit on a laptop all day makes absolutely no sense and and I'd love your point that people are now you know seeing things a little bit slowed down you know that you can hear birds chirp you're not just stuck in traffic and into your point on the digital transformation right I mean there's been revolution and evolution and revolution people get killed and you know the fact that digital is not the same as physical but it's different had Ben Nelson on talking about the changes in education he had a great quote I've been using it for weeks now right that a car is not a is not a mechanical horse right it's really an opportunity to rethink the you know rethink the objective and design a new solution so it is a really historical moment I think it is it's real interesting that we're all going through it together as well right it's not like there quake in 89 or I was in Mount st. Helens and that blew up in in 1980 where you had kind of a population that was involved in the event now it's a global thing where were you in March 20 20 and we've all gone through this indeed together so hopefully it is a little bit of a more of a unifying factor in kind of the final thought since we're referencing great books and authors and quotes right as you've all know Harare and sapiens talked about what is culture right cultures is basically it's it's a narrative that we all have bought into it I find it so ironic that in the year 2020 that we always joke is 20/20 hindsight we quickly found out that everything we thought was suddenly wasn't and the fact that the global narrative changed literally within days you know really a lot of spearhead is right here in Santa Clara County with with dr. Sarah Cody shutting down groups of more than 150 people which is about four days before they went to the full shutdown it is a really interesting time but as you said you know if you're fortunate enough as we are to you know have a few bucks in the bank and have a business that can be digital which you can if you're in the sports business or the travel business the hotel business and restaurant business a lot of a lot of a lot of not not good stuff happening there but for those of us that can it is an opportunity to do this nice you know kind of a reset and use the powers that we've developed for recommendation engines for really a much more power but good for good and you're doing a lot more stuff too right with banking and in in healthcare telemedicine is one of my favorite things right we've been talking about telemedicine and electronic medicine for now well guess what now you have to cuz the hospitals are over are overflowing Jeff to your point three stories and you know then at some point I know you have you I will let you go you can let me go I can talk to you for four hours I can talk to you for but days my friend you know the three stories that there have been very relevant to me through this crisis I know one is first I think I guess in a way all are personal but the first one you know that I always like to remind people on there were business models built around allowing people to complain online and then using that as almost like a a stick to find a way to commercialize it and I look at that all of our friends I'm sure you have friends have lots of friend the restaurant is big and how much they are struggling right they are honest working the hardest thing to do in life as I've been told and I've witnessed through my friends is to run a restaurant the hours the effort you put into it making sure that what you produce this is not just edible but it's good quality is enjoyed by people is sanitary is the hard thing to do and there was yet there were all of these people you know who would not find in their heart and their minds for two seconds to go post a review if something wasn't right and be brutal in those reviews and if they were the same people were to look back now and think about how they assort the same souls then anything to be supportive for our restaurant workers you know it's easy to go and slam them online but this is our chance to let a part of the industry that we all depend on food right critical to humanity's success what have we done to support them as easy as it was for us to complain about them what have we done to support them and I truly hope and I believe they're coming out of it those business models don't work anymore and before we are ready to go on and online on our phones and complain about well it took time for the bread to come to my table we think twice how hard are they working right number one that's my first story I really hope you do tell me about that my second story is to your have you chained to baby with Mark my kids I'm sure as your kids get up every morning get dressed and launch you know their online version of a classroom do you think when they enter the workforce or when they go to college you and me are going to try and convince them to get in a oil burning combustion engine but by the way can't have current crash and breakdown and impact your health impact the environment and show up to work and they'll say what do you talk about are you talking about I can be effective I can learn virtually why can't I contribute virtually so I think there'll be a generation of the next class of you know contribute to society who are now raised to live in an environment where the choice of making sure we preserve the planet and yet contribute towards the growth of it is no longer a binary choice both can be done so I completely agree with you we have fundamentally changed how our kids when they grew up will go to work and contribute right my third story is the thing you said about how many industries are suffering we have clients you know in the we have health care customers we have banking customers you know we have whoever paying the bills like we are are doing everything they can to do right by society and then we have customers in the industry of travel hospitality and one of my most humbling moments Jeff there's one of the no sea level executives sent us an email early in this in this crisis and said this is a moment where a strong David can help AV Goliath and just reading that email had me very emotional because they're not very many moments that we get as corporations as businesses where we can be there for our customers when they ask us to be their father and if we as companies and help our customers our clients who area today are flying people are feeding people are taking care of their health and they're well if V in this moment and be there for them we we don't forget those moments you know those as humans have long-term memories right that was one of the kindest gentlest reminders to me that what was more important to me my co-founder Richard you know my leadership team every single person at Reseda that have tried very hard to build automations because as an automation company to automate complex human process so we can make humans do higher order activities in the moment when our customers asked us to contribute and be there for them I said yes they said yes you said yes and I hope I hope people don't forget that that unicorns aren't important there are mythical animals there's nothing all about profits there's nothing mythical about fortress balance sheet and there's nothing mythical about a strong business model that is built for sustainable growth not good at all cost and those are my three stories that you know bring me a lot of lot of calm in this tremendous moment of strife and and in the piece that wraps up all those is ultimately it's about relationships right people don't do business I mean companies don't do business with companies people do business with people and it's those relationships and and in strong relationships through the bad times which really set us up for when things start to come back I me as always it's I'm not gonna let it be three years to the next time I hear me pounding on your door great to catch up you know love to love to watch really your your culture building and your community engagement good luck I mean great success on the company but really that's one thing I think you really do a phenomenal job of just keeping this positive drumbeat you always have you always will and really appreciate you taking some time on a Friday to sit down with us well first of all thank you I wish I could tell you I just up to you but we celebrate formal Fridays that to Seder and that's what this is all so I want to end on a good on a positive bit of news I was gonna give you a demo of it but if you want to go to our website and look at what everything we're doing we have a survival kit around a data survival kit around kovat how am I using buzzwords you know a is let's not use that buzzword right now but in your in your lovely state but on my favorite places on the planet when we ran the algorithm on who is ready as per the government definition of opening up we have five counties that are ready to be open you know between Santa Clara to LA Sacramento Kern and San Francisco the metrics today the data today with our algorithm there are meta algorithm is saying that those five counties those five regions look like I've done a lot of positive activities if the country was to open under all the right circumstances those five look you know the first as we were men at on cream happy Earth Day a pleasure to see you so good to know your family is doing well and I hope we see we talk to each other soon thanks AVI great conversation with avi Mehta terrific guy thanks for watching everybody stay safe have a good weekend Jeff Rick checking out from the cube [Music]
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