(upbeat music) >> Narrator: Live from Denver, Colorado, it's theCUBE. Covering Commvault GO 2019, brought to you by Commvault. >> Hey, welcome back to theCUBE's coverage of Commvault GO 19, from Colorado. I'm Lisa Martin with Stu Miniman. Stu and I are pleased to welcome somebody new to theCUBE and to Commvault. We've got Tom Broderick, VP of Strategy and Chief of Staff to the CEO of Commvault. Tom, welcome to the program. >> Thanks for having me. >> So, I like you're on brand, the new Commvault venture, >> Yeah, I got to sport the colors, right? >> Metallic, very nice. >> That's right, I had the big jacket on yesterday, so. >> Oh wow, all right. So lots of change at Commvault. You're new as well, you've worked with Sanjay, now this is your third different company working with Sanjay Mirchandani, the CEO. Talk to us a little bit about your short time here at Commvault. There's been so much change that he's driving, cultural change, Metallic was something that was conceived, designed, built in a very short time period, a lot of acceleration. Your first few months here, what's it's been like? >> It's been, obviously, a ton of activity. And, one of the things that we know, and I think it's obvious, Commvault as a company has been in this state of transition. You bring a new CEO on, and we've got a new leadership team, that is merging well with the core leadership team of people that have a lot experience at the company and it's working really well. From the beginning we knew that we needed to focus on three areas, inside the company and outside. It's really around, as we talk to folks, around simplifying our business. And when we say that, normally in an event like this it goes towards how do we simplify working with our partners, how do we simplify working with our customers, how do we simplify our products, that kind of thing. But, from my perspective, one of the things that I focus on, is also, how we focus on simplifying ourselves on the inside, because this is an area where we can be much more efficient in how we bring our technology to the marketplace. So I'm focused on breaking down silos, I'm focused on driving effective communication in the business, so that we can deliver that technology to our partners and our customers. So, simplifying the business. Innovation is the next big key. So, obviously, our technology, and this is one of the things before coming on, I did a lot of research on Commvault technology, I've been out of this part of the market for quite some time, and the core technology is super solid. But we needed to innovate further, and shoulder out into different areas, and that's where you see things like Metallic come into play, the acquisition of Hedvig, where we're using our balance sheet, in a way that's very different for the company. This is our first acquisition as a company. And then of course all the new features and functions that we put into SP17, which was just released in the core product. And then lastly, it's around execution. So, simplify, innovate, execute. And when we talk about execution, a lot of that falls on the go-to-market side so this feeds right into some of those leadership changes that we announced this week, and that we announced earlier, bringing folks like Riccardo Di Blasio on, and that's how we think about things. So that's been a structure that's allowed us to do so much change in such a little amount of time. >> So Tom, I'd love to dig into that a little bit, so we've talked of Commvault traditionally has done a decent job of trying to move a little faster, so if you talk about the core product, it's on a 90 day release cycle, it's not the nine to 18 months train that many of us that have been in the industry a long time was like, okay, we got to get on the train, jam everything into it, hope we go and when we get to the end that we actually release something that we're happy with and it's supported and it works. Your last stop with Sanjay was at Puppet. Very different mindset, I'm curious what you learned there, and how that is really permeating the whole industry and what changes need to happen in Commvault to live in this new sass role like Metallic's going to offer, you know, if you're not delivering code, what are you doing. >> Yeah, it's a great question Stu, and the thing is, obviously we're living a different world than what we were 20 years ago, agile methodologies have sped everything up, and people are used to faster release cycles, how do we get new features out to customers in a much more expeditious way. The challenge though, and I'll bet if folks are watching this, the challenge internally is how you do that effectively. So one of the things that we did at Puppet was we had to get better at bringing the technology to the market, end to end across the business, so inside the business. It's not enough for the developers to say, "Okay, code's ready", and just throw it out there. Is the field enabled, is the pricing right, is the packaging right, is the documentation right, is marketing activated, all those elements of it. So again, this is a little bit inside baseball, from a Commvault perspective we're institutionalizing this as one of the core processes that helps us operate the business. I talk a lot about inside, I talk about how sometimes you have to go slow to go fast, and what I mean by that is the cross-functional elements of the business need to get together sooner in the process to make sure that everybody's on the same page, aligned, they know the key dependencies and they know when they can make their deliverables, so that when we're ready to go to market with the new technology, or new product, or a new service pack release, that everybody is ready to go with that because it does nobody any good if the code's ready, you throw it over the wall and then it just kind of falls down because people outside weren't ready. >> But operational simplification, as you describe it, that's really challenging to do, number one. Number two, doing it at a company that's been in business for 20 years, where you have different functions, you probably have some incumbent folks in there. Lot of change, how have you been able to accomplish that in such a short time period, it seems like, one of the things that Stu and I've been hearing is that there was a lot of receptiveness, within the incumbency internally at Commvault, but operational simplification it's no simple feat. >> No, it's really easy when you write it down on a piece of paper, it's hard once you get the humans involved. But the thing is, and this is one of the things that I've noticed at Commvault, it's been tremendously refreshing to me, is that, you know we have about 2,500 people in the organization and if I was going to give a massive generalization, we have 2,500 people that want to do the right thing, and they truly want to do the right thing for our customers. The issue in the past is that they haven't been aligned in all the same direction, or set of directions. So we were a little bit haphazard in certain ways. But people want to do the right thing, and once I started talking about these concepts and once we started implementing them, and now that we're actually seeing results, it's amazing, I have so many people coming up to me saying, "Wow, I didn't really get it at first, but now that we're actually implementing these kind of processes inside the company, it's amazing, the transformation that we're seeing, and we're so glad that we're doing it." >> Can you talk to us about the decisions for the Commvault ventures, that's one of the things that struck me when I saw some of the press releases earlier in the week, Metallic, a Commvault venture. The Hedvig acquisition, a Commvault venture. Some of the conversations that Stu and I have had this week, it's like a startup mentality within Commvault. Talk to us about the strategic decision to go that venture inside Commvault route. >> Yeah sure, absolutely. So obviously, Hedvig is indeed a venture, I mean, via acquiring a company that were a startup. But as we looked at bringing them into the Commvault folds, internally, inside the company, we had some guiding principles that we created straight away. And the number one guiding principle was don't break the business. Meaning, we're not going to come in and overwhelm them with Commvault. Because they created a successful entity amongst themselves, and a great technology that we think fits really well into our portfolio. But we do want to create some degree of separation because, we might be talking to different customers, this I why, I think I saw David Wigglesworth on a little bit earlier, and he's setting up the emerging technologies sales unit because they're going to be taking this to market a little bit different way. The development team is not being merged right into our core development team, they're remaining a unit amongst themselves reporting to Sanjay, right directly to Sanjay. On the Metallic side we did take the startup approach from the beginning, and we said look, it's easy for organizations to say, hey, we want to build this new thing to serve this new part of the market, and we're going to invest resources into it, let's put the plans together and go get it done. But especially for public companies too, it's easy on your 90 day cycles, to all of a sudden say, you know what, we have to rebound, or take those funds that we were going to put there, and move them elsewhere. And we said, no, we can't do this, this is super strategic to us, we have to ring fence it, and we have to let them build this product in a different way. So, I was talking about business readiness before, in terms of the process that we institute, they were actually the first group to implement it within their small team, and it created a great proof point for the rest of the organization to see how it works. >> So Tom, we've had some great conversations with a lot of the new leadership this week, you mentioned we had the conversation with Wiggs, he's starting to hire some of those sales people. We know there's always change going on in an environment, but is Commvault mostly through with the strategic leadership hires and now it's down to the next layer as to things like the overlays in some of the new initiatives, or is there still more work to be done on the structural piece of things? >> Good question Stu. You know, our work is never done. I think it's the same with any organization. I think most of the major parts and pieces are put in place, like where we want them. One of the things that you mentioned earlier, that this is my third tour of duty with Sanjay, and I say one of the really powerful things that he brings to an organization is the ability to build a strong, well-functioning leadership team. And I say well-functioning. And he did it at EMC, he did it at Puppet, and he's doing it here. And now we've got that senior leadership team in place, that is going to be continuing down this path of positive momentum that we've got. >> One of the challenges making through this big move, we said that the team definitely was receptive, we know that they're ready, but clear communication, just without getting into too many proprietary things that you've done, what tips can you have to make sure that an organization of this experience and this size isn't just going to get like, "Oh my God, whiplash, "they're changing management, I don't know where I fit." Or anything like that, how do we make sure that you get everybody pointing towards the true north, and, ready is I think the word we've heard over and over, so making sure that everybody in Commvault is ready to move forward? >> It's hard and it takes a lot of discipline. I do think you need to be as transparent as you can be, with the workforce and with your employees. They need to understand where we're going with this because if it's just a bunch of change for change's sake, that's difficult environment to live in. And we're certainly not that, we have objectives and goals, and we know what we want to get to. Obviously there are strategic elements of it that we can't necessarily discuss all the time, but at least directionally we have to be able to explain the moves that we're making in such a way that makes sense to people. If we believe it, and we've done our diligence, then it should be transferrable and we should be able to make it so that it's clear to everybody on the Commvault team. And we are focused on making that happen. Internally we do a lot of communication. Sanjay writes a lot of blogs internally. Sandy Hamilton writes a lot of blogs, Riccardo is constantly talking to the teams, and that just permeates down. We need to continue to get better at it, it's hard, organizational communications are hard. But we need to lead from the top as well, make sure that as we demonstrate what it means to communicate that all throughout the organization, we're creating that sort of culture. >> In the last few seconds here Tom, I would love to get your perspectives. What's the biggest thing that you're going to take away of the last three days of your first Commvault GO? >> Tom: Wow. >> Too many to count? >> (laughs) It's exciting, I'll say that, very specifically, walking through the Metallic booth and the Hedvig booth is inspiring to me, the amount of traffic going through those two booths, that's exactly-- >> That's probably what that applause is for right now, in fact it is, I see it. >> That is, they invited me over at 4 o'clock, I said I couldn't make it. It's been truly inspiring, and I think people are excited. And for me it's, obviously you want your customers excited, you want your partners to be excited, but for me too, it's just as important to have our employees excited, and that's a major takeaway that I'm bringing from this conference. >> I think we would echo that we've heard a lot of excited folks. Well Tom, thank you for joining Stu and me on the program, we look forward to Commvault GO 2020 already. >> Thank you, thank you very much. >> Excellent. For Stu Miniman, I'm Lisa Martin, you're watching theCUBE from Commvault GO 19. (upbeat music)

>> Announcer: Live from Denver, Colorado, it's theCUBE. Covering Commvault GO, 2019. Brought to you Commvault. (upbeat music) >> Hey, welcome back to theCUBE's coverage of Commvault GO '19 from Colorado. Lisa Martin here, with Stu Miniman. Stu and I are pleased to welcome, somebody who knows a lot about Commvault from a couple of different angles, we have Andrew Cochrane, Solutions Architect at Softcat. Andrew, welcome to the program. >> Hi Lisa and Stu, thanks for having me. It's great to be here. >> So you have familiarity, more than familiarity, with Commvault for a long time. You are at Softcat now, you've been there since the beginning part of this year. But you've been working with Commvault on the customer's side for a long time. Let's start there which just giving us your history of what your guys do, what you were doing with Commvault on the customer's side, before we get into the partnership with SoftCat. >> Yes, I started working with Commvault about five years ago. I was working for a large global company, headquarters in the UK, around research and development. We had a lot of different siloed backup technologies. We had big problems with data growth. So I ran a project there, to find a solution that will help us with that in the day that we were doing it, but then also as we grew. As we had big plans to grow, our data we were growing about six or seven average year on year. So we had a major challenge with that data boom. So I started working with Commvault, we selected that as a tool set. And we implemented it and so, were able to reduce our backup down to a much more controlled environment, much more automated, and increase our backup success, and our restore success dramatically from sort of, our SLA was, we didn't have one actually, but it was probably more around 50% up to sort of then 99% success rate. And then, we started that journey and it was definitely a partnership with Commvault then from a customer angle. Because we saw backup as day one, and then it was really how can we progress that, and move from data redaction to data management. So we started looking at what we now refer to as Orchestrate and Activate. So Orchestrate really looking at how can we move workloads, initially it was between sites or it might be for recovery scenarios, and then obviously now the cloud. And then, we started looking at Activate, because we realize we had a challenge of our data's growing more and more. We can protect, which is great. We can move it, but we didn't really know what it was. We knew we had stuff, we know we had a lot of it. But, when you start drilling down beyond the file types, or the sizes of, is it sensitive, is it person identifiable, is there a risk with this data, do we need it, can we delete it, we didn't know. So that's where we started looking at Activate. So that's kind of where my journey start to end as a customer, when we started to get involved with Activate. I sort of left that when we were sort of end of the POC phase, so we knew it could do what we wanted it to do. It's then a matter of scaling that. And then yeah, I joined Softcat beginning of this year to take on a new challenge as a partner. >> All right, so it's great learning you had as the user now you can relate with your customers even more. Just give us a thumbnail sketch of Softcat, and how the Commvault partnership you have, fits into the overall business. >> Yeah, so Softcat, our UK partner, we were around infrastructure services. We're one of the leading UK partners. We cover a broad ranges across hybrid cloud, network, security, digital working space, so we cover a wide gander of different technologies. And Commvault are one of our key vendors that we work with and really one that we work a lot with around the data management piece, and discuss with customers the challenge I had as a customer. And we share that with them and discuss Commvault and how that can help them in their challenges. >> The role that you now have with Softcat what part of your experience with Commvault on the customer side attracted you to shift over to Softcat and partner, and be a partner with Commvault? >> Yeah, yes, I mean my whole career up to this point about 20 years has always been from a customer side, in different organizations, different sectors. And I kind of, I got to the point where I've done a lot different roles, I'd been different infrastructure roles, different end-user compute roles, and I've been on service desks, into the architecture world, and I've kind of had a good round of experience, but I thought I've never experienced the channel of a vendor. So I wanted a new challenge, and Softcat has this Solution Architect role, which is ideal, and I thought actually sitting in the channel, I suppose, still being close to the customer, and being able to understand their challenges and what they're trying to do, because that's been my whole career to that point. But then also, sign to form, relationships with the vendors that were different. So having that closer relationship, that being able to, I suppose amplify almost my voice, 'cause I can having one voice as single customer, but now I see even in 10 months, I think, I'm into triple digits of customers, so I can start to amplify that voice of saying it's not just one, it's all of the customers that I represent and almost starting to be that go-between between the customer and the vendor. And I thought that was really interesting challenges, it's something that I'd be good at hopefully. And it really attracts me to start to sort of sit in that space and start to meet more customers, see their environments, their challenges to see was my experience unique or is everybody having the same sort of challenges and aspirations and start to work together to try and help solution design around those. >> Great so Andrew, I'd love you to bring us inside some of those conversations you're having. >> Yeah. >> We've been having conversations this whole week about the new Commvault, they've got some new products, like Metallic, very much partner driven activity. Which of the product in the Commvault portfolio are resonating most with your customers and what you have heard this week that you want to make sure that you're bringing back to your users? >> Yeah, as far as before this week, the two that really resonated were Complete and Activate. Complete obviously for that almost the stuff that we have to do. We need to protect that data, we need to recover it. So it's always going to been, I think a conversation in any organization. The Activate one is a really interesting discussion point actually, and something which, from my experience before as a customer, I bring into a lot of the conversations I have with my customers. And it's really trying to understand, yes, you might protect it, but do you understand the, like I said the challenge I had as a customer, and quite a lot organizations don't, they don't have the understanding or that ability to automate things, or they might be early on that journey, so it's really, I try and take a slightly difference attack of trying to understand the business. Work with not only, our infrastructure contacts, but also trying to say actually, can we speak to Legal, to Compliance, to Governance, to HR, because data securing are considering things like GDPR and other regulatory bodies. It's not an IT problem, this is the whole organization. Actually we find that Activate is a good way to start to have that discussion with customers. I suppose that was up to this point, and then obviously, now, last couple of days, I think, the one that I'm looking forward to will be Metallic. It's not yet, outside of the US, but I'm waiting for that time because we definitely see a space with SMBs where they want the power of something like Commvault but they also want the simplicity to deploy it and to operate it. And I think Metallic has a really great play there. I've seen it over the last couple of days a few times and I think it's looking real powerful. >> Andrew, I'm curious, you've talked about the products that are resonating with your customers. How many of them are really on the defensive when it comes to data? You know, I'm worry about protecting, I'm worry about government, versus those that are saying okay, I want to be data driven, I'm going through digital transformation, and therefore, understanding and leveraging my data is a key part of that? >> Yeah, I think it's a mix. I've seen so far and it really sort of comes down to the sector they're in. I've find out the sectors that are more governed tend to be more around that security and that protection side. Also like, sort of government, healthcare, any things sort of federal anything like that they seemed to be much more protection oriented. Anything more in the private sector is definitely that transformation, and that's where we have a lot of discussions whether it be digital transmission, a hybrid cloud, it's definitely more data driven. It's interesting seeing those two different perspectives. But I think, at some point, they all start to merge so I think it's just where those sectors are at the moment. >> Where would you say, customers, you said you were working with triple digits. >> Yeah. >> So 30 plus or no, hundred of customers. >> Yeah, hundreds yeah. >> Actually wait. >> It's been a busy time 10 months. (laughs) >> Lisa: That's a lot, that's a lot businesses. Where would you guesstimate they are with respect to readiness for GDPR? I heard some stats recently 70% of organizations are still, aren't ready ready or really fully able to address that. Your take from the UK's stand point. >> Yeah, I think, I'm not sure of the stats from what I've seen, you're right, it's probably high percentage on complying or ready for it. I think the main thing is to address that, and I suppose be aware that you're not ready, and to start on that journey. Because a lot of the regulatory things is about being on that journey, and starting it, and knowing that you got a roadmap to get to, to be, there is no real Nirvana of being compliant it's a constant rolling. And it's a matter of start that journey, identifying the processes, building a virtual team, of like I said, all those different people within the organization, finding out what data you have, but almost that comes after you've almost identified the problem. And the technology will come afterwards to try and help you to go through that. And yeah, I found a lot of the organizations that I've met so far, they're not really ready for that. I think there's still a little bit of a way to go. With all the difference, cause you got GDPR, you've got CCPA, that's going to come-- >> Yeah, yes, yup. >> any day now. >> Which, yeah I don't think a lot of organizations are ready for it. But it's a matter of starting that journey. >> Is that part of the advisory services that Softcat delivers, is to help them understand, there's no recipe for how to get ready, but obviously, you mentioned CCPA, that's probably the tip of the iceberg of more privacy. Laws that are >> Yeah. >> going to be enacted. So looking at the fines that are there, how do you advise customers, I'm sure depends right on how ready or not they are, but what's Softcat's sort of prescription for helping customers, like hey you've got to get, here's the place to start, because GDPR has been around for a while, other things are coming and if you're not compliant and a complying event happens, there's a tremendous risks to the business. >> There is yeah. I mean there's a financial risk, but it's also that impact actually of if you get audited and not compliant, that can have a really detrimental effect especially on a brand. So I mean yeah really we go in and try and first of all identify where an organization is, and that's across the board, we try and identify the problem, where are you, what do we need to do, what are, are there any sort of business challenges that it might have, any objectives, anything that we're trying to do as well as just getting compliant. And then, really it's trying to help formulate a plan. The first place that we start is building a team, of different people, of identifying, even if we do not where it is, by identifying the types of data you'll have, where it might be stored, what we think are the risky points. And starting to work from there really we're trying to formulate a plan of where you need to start actioning things, because some organizations, even if they can't put their finger on it they'll have an idea where it might be. So it's starting to help formulate that plan, formulate the teams that can bring different perspectives, because IT can bring in the technology side, but they might not be, as okay with the legal aspects. So therefore, you need legal, you might need HR, because they'll understand the employee side, you might have customers, so you might need customer relations, to understand who are the customers, what data do keep with them, so you need all these different aspects trying to get them round the table to start to understand almost, what the problem is, within each organization. There's somethings which are common, but organization has this like unique part, they might be more sort of experience in one area, less in others so it's about balancing out that risk of where they need to then focus on. >> So Andrew, I heard at the partner keynote on Monday, they talked about some new initiatives, some new incentives, especially going after new logos, you've only been on the partner side a relatively short time, but curious you're reaction, in your organization, thinking about some of the changes that are happening in the go-to-market from the Commvault standpoint. >> Yeah, yeah, the partner exchange day was a great day. I think a lot of good announcements for the partner world. I mean really there's ways to engage with Commvault better, I think the marketing that's been talked about, is a really a big thing. I think making Commvault stand out from everything else on the market. Showing those brands that we can go talk to other customers about. Sanjay's mentioned it, I think, a couple of times as well is about debunking some myths, about Commvault being complex. That's one that I have to address many times when I go into organizations. So it's great from a partner aspect to see that Commvault gained those things head on really. Because that will help Commvault, but also the partners and also it's customers, because more costumers can enjoy their great technology. So yeah, I think they're doing a lot of great work for the partner on the channel. >> I'm sure your perspective as a long time Commvault customer and now partner are going to be invaluable to the relationship. So we thank you Andrew for coming by theCUBE, and talking with Stu and me about Commvault and Softcat. Lots of exiting things are on the horizon I'm sure. >> Yeah, thank you for having me, it's been great to be at GO, it's been a great event. >> Lisa: It's a great event, isn't it? >> Yeah. >> Excellent, thank you so much. >> Thank you. >> For Stu Miniman, I'm Lisa Martin. You're watching theCUBE Commvault GO '19.

>> Narrator: Live from Denver, Colorado, it's theCUBE. Covering Commvault Go 2019. Brought to you by Commvault. (upbeat electronic music) >> Hey, welcome back to theCUBE. Lisa Martin with Stu Miniman. We are covering Commvault Go '19 from Colorado and Stu and I are pleased to welcome a couple of guys back to theCUBE. We've got David Wigglesworth, a VP, now VP of Global Sales and Emerging Technologies at Commvault for what, a couple weeks now David? >> About a month and five days. >> About a month, and look who's back, it's Don Foster, VP of Storage Solutions, >> Great to be back. from the Keynote stage, welcome back Don. >> Thank you very much. >> Don, and we appreciate you bringing your own personal makeup artist, Sanjay Merchandandi, >> Yeah. >> A man of many skills. >> Indeed. (laughing) >> He really is. So if this whole, like, CEO thing doesn't work, he's clearly got a career in, you know, touch-up makeup. >> In makeup. >> Yeah, all right, so Wigs we'll start with you, you've got a cool nickname, so I got to use it. You've been here for about a month or so. This is a new Commvault. We've heard a lot in the last two days. A lot of news, a lot of leadership changes, obviously, go-to-market changes, new partner offerings, lots of stuff. Tell us first, before we dig in, what attracted you to Commvault? >> That's a pretty easy question to answer, it's the leadership. So, obviously I'm very familiar with Commvault. I've competed with them in my past career. Always been a very formidable competitor. When you walked into an account in my previous life and they said they had Commvault, you usually kind-of wiped your brow, and thought 'Oh okay, I've got to find something else here to talk about' but in all seriousness, for me it was, you know, when I first noticed in the News that Sanjay had come onboard. That peaked my interest, because obviously I knew Sanjay in my previous life at EMC and at VMware. And then when I watched Ricardo join the company, I was like, okay, this is something I really need to dig into. And so when I had the opportunity to meet with them and understand the direction of where they want to take the company, which was also already just a phenomenal IT organization, just a pillar in the IT community, with what the founders were able to do in relatively short amount of time. I was really excited to be able to come over and be a part of it. >> Wigs, you've got a emerging tech under your purview, tell us a little bit about what that's going to mean in your role. >> Right now it means I'm head big, right? So, by now, everyone's heard of the acquisition that was made. That was the other thing also that really interested me, was that technology because I really think that's where the market is going and I just felt like it was a great addition to the Commvault family of products. But it's a different technology. It's calling on a different set of folks with inside of an account and it's primarily an enterprise play. It can be a go-down-market a little bit, and enterprise's is kind of where I spent the last several years of my career, the last 20 or so (laughs) and so what we've decided to do is, because it's so different, we've decided for the time being, that we were going to create a special aid organization globally to go sell that solution so that our existing core sellers can focus on our existing set of products, right? That we can be a specialist organization that can help them with their customers, selling all of the additional emerging tech, right? And so, here at the show, we've obviously spent time talking about Hedvig. Metallic is another new technology for us. Now Metallic is going to handled differently, but as we continue to grow our emerging technologies from the traditional core Commvault family of products, that's what I'm going to be focused on. So it'll begin with Hedvig. >> So for the role that you're in now, you said about a month or so, are you bringing in a brand-new sales overlay team? Are you guys hiring like crazy or are some of the Commvault OG sales-guys-or-girls shifting up, we'll say? >> For the most part, we're bringing in new talent. We're looking for people that have a broad spectrum of the experience, right. Obviously someone with strong storage background, but also people that know virtualization code, people that understand containers. Those skillsets are really important to us. And so we're busy building out both an America sales team and also building out a Nemea sales team. And then my partner, I call him my partner-in-crime, Ediz. Ediz is building out our SE organization for the same two theaters. We'll start in those two theaters and then once we get the product fully integrated, which is part of what this guy is doing, once we get the product fully integrated, then I think you'll see us start to move into some other theaters. But right now we're going to focus on those. So yes, we're hiring. Right now my LinkedIn says, "David Wigglesworth, we're hiring." >> I think I saw that actually (laughing). >> So Don, we got to dig into some of the technology with you and Avinash yesterday. >> Absolutely. >> So we're now getting most of the way through the conference, bring us inside some of the conversations you're having. I know it was one of the biggest question, we had coming in was: 'All right The Hedvig that we knew, what's going to change, how does that fit?' Blurring the lines between primary and secondary and all those discussions we had with Sanjay. So take us to how people, are they kind of getting it at this point? And we know it's a journey for the integration and where it will ultimately end. >> Here's the real interesting thing, is probably in the first, I don't know, maybe 24 hours of having conversations with people from partner exchange all the way through to basically day one of actual Commvault Go, I probably had about four, maybe five if you count one of the service providers from Customers' Partners, come up and say, "Okay look, we looked at this tech about 18, 12 months ago and it was top of our list for what we wanted to do for building out this initiative, but there was a little bit too much risk." Going okay, do we really want to invest that much on a company that is maybe not the largest, most, I wouldn't want to say, reputable, but substantial in the marketplace. Will they be there in the future? And they're like, "Now that we know you've legitimized that business "and you want to keep that technology going forward, "this is fantastic. "We totally want to go and take a re-look back at this "and see how we can apply "that back into our infrastructure." So that's a great feedback to hear, and only serves as validation that when we look at the tech and say "This is good stuff," that we know it's good stuff and then of course the next piece is always, "All right, so now when can I start using this for Commvault and?" >> Right. >> That's when we start getting into the conversations of all right, we've got some integration work to do, the partners are asking when they can start to get access to sell it and again, we've got some work to do just to industrialize what we're doing and make the experience similar and then we'll start to roll it out in a considered fashion. >> I'm curious about the education piece. One of the customers that was onstage this morning, Sonic Healthcare, one of the things he said, on main stage and when he stopped by theCUBE a couple of hours ago, was, he said: "I wouldn't be in my job," and he runs disaster recovery and business continuity for Sonic Healthcare, "I wouldn't be in my job without Commvault's support." And I really appreciated and respected how he talked about some of the failures that they had. I always think failure is a good F-word if you leverage it in that way, (agreement) failure can mean success, if you learn from it. But the support organization and the training he talked about have been instrumental. Talk to us, guys, about how you're going to be partnering together to not just enable the big partners for those large enterprise accounts but maybe even the new sales-guys-and-girls that are coming, David, to your team to help everybody really understand how best to delivery a really stellar customer experience with something as exciting now as Hedvig is. >> You want to start, since you've been working on the integration. >> Yes, absolutely. First and foremost, I've been working with Avinash and his brother, Srinivas, and a lot of their engineering team. You really start to lock in things that are repeatable and scalable in nature, right? So that if we are going to open this up to more people, we do need to have repeatable nature of the building blocks for different use cases. So there's some core work we're doing on outlining, positioning, criteria, success, what the outcome needs to be, how that ties back in to hardware. Making sure as well that we understand how the messaging really does resonate and make sure that we're following and being focused on what our core targets are. Because a solution like what Hedvig offers, you can quickly start talking about a lot of different things that could be all things to many people, and we know that that's probably the worst decision to make, because you go super wide and don't go very deep at all and you end up losing the value prop. So identifying what the real core use cases are, getting deep in how it works, one with what the structure of it looks like, making it repeatable, that's the first and foremost thing, I think, for how we can help both Ediz and Wigs' sales team, and on the support side, doing very similar things but also doing some of the programmatic work of the integration and the experience. I talk about experience, like the sending of logs, the things that Matthew Magby from Sonic Healthcare was talking about how we really helped him. We want that same level of experience tied into where the software storage platform works as well. So there's some work to be done there. But as we get it done, the enablement on the support side, as you know, we deal with storage everyday anyway, so it's not like it's a big leap, but we do have to bring them into the mix of how the actual technology works, where it breaks, why it breaks, and those are all the things that we're really focused on in the next 90 days. >> Yeah, I think the real key for me as we talk to customers and also employees is I want them all to have the same experience with the new Hedvig solution that they experience with Commvault, right? And that goes from training our employees, really getting our SEs up to speed, so they can have a meaningful conversation to be able to get a customer to say, "Yeah, I think I'd like to speak with the Special Aid team. "Please have them give me a call." And also on the enablement for the clients, and having the customer understand that you can dial to 1-800 number for support, you can talk to somebody that can lead you down a path and give you the same quality of support you've been used to whether you're calling about a Hedvig solution or whether you're calling about a Commvault solution. >> Yeah, we talked about it a little yesterday, but the scale of the offering is a little bit different. >> It is. >> And therefore, that has some challenges on the support. And something that I'm sure Commvault is going to work on making that, it's not identical for every customer but a little bit more repeatable to be able to scale out that offering. >> I would agree, I would agree. The hardest thing to do is when you have a product that has so much functionality as Hedvig is to not lose focus and try to talk way too broad. What you've really got to do is, you've got to drill down with the client try to understand where their pinpoints are and because, quite frankly, the Hedvig product can do a lot of things. >> Don: Yeah, it can. >> Who's the ideal target customers, we talked about the theaters in which you're going to be launching first. Enterprise, we talked about that. Commvault has a significant presence in the Fortune 500, I think I read about three quarters of Commvault's revenue today comes from the Fortune 500, and Stu was saying yesterday about 80% of the revenue comes from the channel. So we look at Hedvig and the enterprise for a second, customers that are new to Commvault, those existing enterprise customers, GTM both? >> Yeah, I would say, the primary focus is going to be calling on the existent customer set. It's much easier to have a conversation with someone who knows who you are, even though you may be selling a new solution, at least they know who you are and they have a positive experience with us. So that, number one, we're going to focus on our probably our top 300 global accounts to start, as well as our top enterprise accounts. So there's probably, I would say, in the two theaters I mentioned earlier, there's probably about 35 hundred accounts that we're really going to focus on, and really try to make sure that we get in front of as many as we can and tell the story. I think that's where we have to start. Now, will there be greenfield opportunities? Yeah, I think quite frankly, that the Hedvig offering is different enough that it will enable us to go call on some of accounts that aren't doing business with Commvault today, maybe doing business with some of our competitors. So hopefully we can use that to actually win more traditional Commvault business. That's the plan. >> And the reason the enterprise really makes sense, the global accounts, is most larger companies have figured out how try solve the CapEx problem, right? >> David: Yeah. >> They've figured out just the economies of scale and how they grow and move, they can kind of handle that. What really still becomes a challenging piece is the operational efficiency. So, can I get the right solution at the right cost, but do it in a way that I'm actually making things more simplified? I'm not actually exploding more complexity into my environment. That's really where the Commvault data management platform and the Hedvig solution together really make a really solid story. >> All right, so Wigs, Don's team's really got their work cut out for them with all the integration work and know they've got a cadence and a roadmap. For you, obviously, new logos, there's got to be revenue goals. What are some of the key KPIs to measure how this becomes a successful acquisition? >> Well if my CEO is standing close by, he may be in earshot of this, right now it's trying to drive as much revenue as we can. But we also have to realize that we also have to build a pipeline, right? So right now my main focus here is I got to get a team in place that can go articulate the value of this solution to a client, right, number one, both technically and then working with Ediz to get the SE team in place, so that's number one. Number two, while we're doing that, we need to build a pipeline, right? When you make an investment, as you guys know, you're expected to start getting a return on that pretty quickly. And, it's nice, we inherited some nice pipeline with the acquisition. But with opportunity comes responsibility and so we've got to build that pipeline up and really get out in front of customers and find some opportunities that we can not only try to finish for this second half so we can hit all of our financial metrics, but really build pipeline for FY21, for us which starts in April. >> So the voice of the customer is, really can be really powerful. We've heard from a number of Commvault customers on our program yesterday, today on main stage. Is there a plan, Wigs, from your perspective, to get customers into some sort of data so that you have proof in the pudding to show those large enterprises and those theaters to help build that pipeline. Look at someone who's been an existing Commvault customer for five, 10 years or so, here's the, I don't want to say migration path, but maybe upgrade path to expand footprint in there. Here's how we did it, here's why this was ideal for this customer. Plans to get those early adopters to help you dial up the pipeline? >> So have you been reading my 'Go to market strategy' (laughing) 'cause you kind of you basically just read it. So yes, listen we are inheriting some nice accounts with Hedvig. They have some nice logos out there which is really good. And it's a good foundation for us to build upon. But we're very fortunate in that our core sellers have some really good relationships with some pretty large customers really in all different industries. And so, what we're doing right now is we're trying to identify probably about 10 accounts that make sense. That are really strong partners. They don't have to necessarily be really big customers, but just really strong partners that want to work together with us. And exactly what you just said, let's get in front of them, let's give them an opportunity to play with the technology and have them help us figure out, we think we have a pretty good idea what the go-to-marketing messaging should be for our existing customer base but certainly don't assume that we know everything. So have them help us build that strategy. So that is absolutely the plan. >> We've been hearing a lot about the last couple of days, of just, the openness of Commvault. Whether it's, I really thought it was cool with Metallic that the telemetry that partners can get to help customers, maybe even before a customer knows of an issue or an opportunity, but this telemetry, this 'let's learn from our customers,' couldn't agree as a marketer with you more about, we might think we have a great tagline, great messaging, but it's the users who need to validate that. What I'm hearing a lot over the last day and a half is how receptive Commvault is. We're listening to our customers, whether it's existing and comeback customers that Sanjay's team are dealing with, or even through partners. That message is loud and clear, and that's pretty important. >> Yeah, I couldn't agree more. And I'll be honest with you, what's it's also been able to give us an opportunity to do is where we've had some relationships, quite frankly, that maybe we need to work a little harder on. Hedvig has given us that opportunity to kind of start those conversations as well. I think there's a lot of value, both on the existing opportunities as well as growing the business overall. >> Guys, nothing short of a lot of work ahead. But, pretty exciting stuff. We thank you both. Wigs, welcome again to Commvault. >> Thank you. >> Can't wait for next year. Going to bring some cool customers on the program. >> Yeah, absolutely. >> Looking forward. The buzz is so amazing this year. So many customers have said, "I know you weren't here last year, but wow," and that's what they've said. I can't wait to see what this is going to be like next year. Thank you for having us on here. >> You've got to come back. >> Absolutely we will. >> Yeah? >> Yeah. >> All right, guys, thank you for joining Stu and I. >> Thank you both very much. >> Thank you. >> For Stu Miniman, I am Lisa Martin, and you're watching theCUBE from Commvault Go '19. (upbeat electronic music)

>> Narrator: Live from Denver, CO, it's theCUBE, covering Commvault GO 2019, brought to you by Commvault. >> Hey, welcome back to theCUBE's coverage of Commvault GO '19 from Colorado this year. I'm Lisa Martin with Stu Miniman, and we are excited to welcome a couple of new guests to theCUBE. One of them brand new to Commvault. We have Mercer Rowe, VP of Global Channels and Alliances. Mercer, welcome to Commvault and TheCUBE. >> Thanks so much. >> Lisa: And we've got Carmen Sorice III, pinky out, GTM Chief of Staff for Commvault. You're the veteran here. You've been there for a year. >> A whole year, yes. >> Lisa: Exactly. Guys, so much excitement in the last, you know, nine months since Sanjay Mirchandani took over. Analysts saying, hey Commvault, you've got to upgrade your sales. You've got to upgrade your marketing. You've got to shift gears and expand the market share, and we're seeing a lot of movement in all three of those directions. The channel is really critical for Commvault, Mercer. It's responsible for a significant portion of revenue. You guys have made some strategic changes there with respect to channels and alliances. First of all, before we get into that, you're brand new, brand, brand new to Commvault. What attracted you to this company that's 20 years old that, as Sanjay was telling us, it's like the new Commvault. >> So, if I look back at my career in the last 10 years or so, I've been in IT for about 20 years, for the last 10 years or so, I've been a part of launching cloud businesses for a number of some upcoming and some new vendors, such as VMware, IBM, SoftBank and others. And a lot of that, in that process, what I've been working on is helping existing customers to move their workloads into the Cloud. We know that the market is evolving to a hybrid Cloud type of deployment model. I mean we can see that across the board with the way our customers are behaving, with the way that the Cloud vendors are behaving. But that's been a challenge because of the technology matching, right? Figuring out how to essentially put the same technology stack in the Cloud as you do on-prem to be able to move those apps over. I really started to look for companies that could bridge that gap and it could really operate in a hybrid Cloud scenario. Commvault is absolutely positioned perfectly for that in my mind, and so it's such an opportunity as we shift from our kind of act one as a great data protection company to a true hybrid Cloud data platform or data plane. >> Yeah, Carmen, maybe give us a little bit of your insight as to some of those change in roles as Mercer was just saying. Cloud is having a huge impact. You know, we've watched, you know, for years the shifting role of the traditional VAR or SI or the like, so bring us a little bit of insight as to what, today, is important to your go-to-market. >> Yeah, so what's important to our partners, especially the VARS is continuing to be relevant with our customers, right? Change is the only constant, and it's, the rate of change is just accelerating. So partners are looking for vendor partners like us to help them be relevant, to come out with the solutions that are going to be more relevant, even tomorrow. And, from a Commvault perspective, if you think about everything we've done from a data backup and a data management perspective, we've been the best in the industry, as we've just seen with Gartner and Forrester. All right, so we're proud of that. But what our partners were looking for is, where are we taking this next? Where's the innovation going to come from? So when you weave in things like Metallic that now gives our partners a consumption option. So if they have customers that want to buy software as a service, they now have that option. And then when you add software-defined storage, it takes us in to a completely different area, and you had asked Stewart about the Cloud, when you think of Cloud native applications and you think of containerization, that's changing the way backup data and primary storage data is being managed and the lines are blurring. Now with Hedvig software-defined storage, we have an opportunity to come out with integrated offers to help our partners be even more successful. >> So from a go-to-market perspective, in the last year, there's been a lot transformation, right? Not just in terms of leadership changes, but this big focus on ensuring that, as customers' environments change in this hybrid multicloud world that they are living in whether it's by design or its by acquisition or different types of growth, right? Talk to us a little bit about how Commvault foundationally is set up to really make some big shifts and big bets in new routes to market. >> Yeah, I can take that from where we were a year ago 'til now and then feel free to expand. So when you look at, we've always been a partner business, a partner friendly business. A significant percentage of our revenue, like north of 90% goes through our partners. What our partners were asking for is, hey, you guys are partner friendly, but we need you to be partner driven. So, when you come up with solutions, make sure they're channel ready, make sure they're partner ready, make sure we have our eyes on the market so that we're not just trying to sell software to our partners. We need to better understand their go-to-market models, how can we help them grow their business by offering a different variety, a variety of different services. So I think the evolution you've seen is a year ago the company made significant investments on becoming partner-first. So we've invested in channel leadership, partner leadership, not only at the corporate level but also in the field, and since Sanjay came on board, as you referenced, in February, that change is just continuing. So we're making our next level of investment in channel executives, in executives period, who have context about what channel is. And when you've lived in the channel, you've dealt with channel conflict, you bring that to the table, you bring that experience to the table. So I think you're seeing an evolution of us in our next phase of investments, helping our partners be successful, and becoming partner-first, and we've done a lot of new things with our programs that I can get in to. Financial incentives, rebates, making it easier on our partner portal to interface with us. And we're going to continue to do that, so that's we're not only just the right product choice, we're the right financial choice for our partners going forward. >> And I think, to add to that, if you look at our Metallic launch, obviously the reason we work with partners is in service of our customers. Right, that's the whole reason we partner, it's 'cause we want to great a better value proposition for our customers. And when we launched that product, a little tid bit, the company did a lot of research. Went out and talked to non, not-current Commvault customers, so potentially new greenfield customers and consistently got the feedback that they wanted to buy softwares and service applications that like that through a partner, because they could have a conversation about their entire IT environment. So it's really exciting to be in a spot where we are not only partner-first, partner-led but we're in a position where we know that this is the way our customers want to interact with us. That's number one. Number two is as we start to make some of these transitions into SaaS as we move into adjacencies like we're doing with Hedvig, it's so important to have our partners be the tip of the spear to help our customers through that journey. You know, innovation is great, but innovation also creates complexity. That's where partners help us move our customers through that journey and be successful. >> You know, we were talking to one of your launch partners earlier today and they were very excited about Metallic. On the same hide they did recognize that there is a significant change as to how they have to engage, you know, what part of the organization. You know, it's a good thing they have a Microsoft practice that this plugs into for the O365. So, bring us a little bit as to how you're helping the channel transform. >> Oh, absolutely. So, as you can see, a lot of the partners, you can see a lot of them that are here today, have moved from being pure, say in the solution of outer space, just to use as an example have moved from pure solution providers to also having MSP offerings, or other kind of services offerings, because they realize that customers want the flexibility of consumption economics while also, you know, being able to work with their trusted partner. So whether it's them, whether it's service providers who we want to drive into more of a, as a service model, and obviously we're planning to release all of this technology to our service providers to allow them to offer Commvault-based or Commvault-powered services in the market, or whether it's our great alliance partners. Companies like Nedap and Hitachi, where we have OEM relationships or other kind of very deep, collaborative relationships in the market. Adding some of these features and functions and capabilities as we move, as we help our customers to move into the Cloud, as we help them to give them more options for these multicloud or hybrid deployment models. This opens up additional apertures, additional opportunities for services, for wholistic end-to-end solutions from these partners that actually increase their ability to be relevant with the customers but also the share wallet. >> I want to get your perspective, Mercer, on differentiation, because partners, your partners work with a lot of your competitors. We know that there's a lot of coopetition, right, in technology but what is it about some of the things that Commvault is putting in place or some ideas that you have to really differentiate how you're enabling partners, whether we're talking about a VAR or a Disty or all the way up to a global services systems integrator that can deliver massive enterprise scale. >> Yeah, I can start with that if you're okay. So, it's all about listening to partners, right? Listening to what they need and what they're asking you for. Because many times a vendor becomes vendor-arrogant, right? And you're not listening to the partners. So our partners have been clear. They said we want a predictable financial model with Commvault. What translates to a program that's a full year program that gives them financial incentives so they don't have to guess what we're going to do in any given month or any given quarter with some kind of SPIF. So we've delivered on that. They've asked, number two, they said, they've said to me, and you're going to be hearing this, is you've always had great products, please, that has to continue. That's like a ticket for entry. And we've seen that we continue to lead in that space. And then I mentioned earlier about innovation. They want to know that we're going to take them into the future. So those three things are really critical for our partners. And then the last thing they ask for, which is basically a foundation across that, is field engagement. We need to be more tightly engaged with your sellers, so that we go in on joint sales calls. That we're bringing each other opportunities, and I think with the new sales leadership we have, Riccardo Di Blasio, our new CRO, our boss knows full well how to grow businesses with partners and through partners and it's by engaging in the field. And that's why we're going to have more people in the field, so that we can engage with partners and create opportunities together. So those are kind of the four foundational elements that we see. >> Mercer, I was wondering if I could get your viewpoint just in general about the channel. There was a lot of fear for a number of years about, you know, the Cloud, coming in and that readjustment. How do you think it's going? What's the general, you know, feel of the channel today, and how their interaction is with, you know, that ever-changing interaction with the big public clouds. >> You know, it's a great question, and I remember when we were first launching the cloud business as VMware. I used to go to, I built our channel model but I would introduce myself in the partner meetings with, Hey, I'm from VMware Cloud. We're here to kill your business. (laughter) Because there was a fear. And that fear, I think, in a certain way, has kind of dissipated as the market has realized as partners and mostly from the customers have realized that there is not a one size fits all strategy. The Cloud is not the solution to all IT needs. It is certainly an important part of most customer's strategy, in fact, I don't think that there are many customers that don't have Cloud as a part of their overall IT strategy, however, it's not the entire environment, and it certainly doesn't solve all needs. So, from a general perspective, the savvy partners have embraced the Cloud, they've embraced services, and they've look at it as a wholistic part of how they do business with their end customers. 'Cause as we think about, you know, to the last question, as we think about partner profitability, I think about it in two main vectors. There's margin, field engagement, revenue, and so forth, which is very, you know, this is the financial element of working with a partner like Commvault to make money. And that's obviously a very important part and that's something we will continue to invest in. Programs, and so forth, to support our partners to be profitable working with Commvault. But the other is in the practices, in how they build services, in how they build end-to-end solutions. Which, another tidbit on Metallic that some people picked up on was that we've released the telemetry APIs. Meaning that partners who are working with Metallic can see exactly what their customers are using. How are they growing? Oh, they've all of a sudden backed up a new workload. Hey, maybe they have a new project. Maybe I should call them, so I'm not waiting until renewals. I'm not waiting until the sort of forcing events to have an opportunity to place a call into my customer and say, hey, I noticed you're doing something new. How can I help? >> That insight, and sorry Carmen, we were talking about that a little bit earlier, I think with maybe with Rob Kaloustian. That was really interesting, because it really it changes the word partner, right? It can't. Because if they're actually able to follow along and maybe even make some educated predictions or suggestions to the customer, then the customer feels like, okay, you're not only selling me this, you're actively helping me optimize my deployment, learn from it and plan for what's next. So that definition of partner changes for the better. >> And I think the whole SaaS model is like the next step beyond Cloud. So you were asking me about Cloud. Very briefly, the way I've seen it over the last probably seven to nine years is, I had billion dollar VARS tell me nine years ago, don't ever try to come in here and sell me a multi tenant cloud service, 'cause I'm selling hardware. That moved to, hey, you know what? We see the customers changing. I was with a service provider. Why don't you come help us? And then a couple of years later they said, you know what? We're kind of building our own service now, so we don't need your services anymore. So, in a few, you know, three to five years, they went from stay out, I'm never going to sell a multi tenant service to quickly, well maybe not so quickly, some not as quick as others, realize that they have to get there. I think SaaS is like the next step beyond that. >> Well in this business I think if that teaches anybody anything it's never say never. Right? >> That's right. >> Well guys, thank you so much for joining Stu and me, sharing with us how things are really transforming here, but also what you're doing for global alliances and channel to really catalyze Commvault's business. We appreciate it, and we say best of luck as you enter week three? >> Yes. >> Lisa: Or day three? >> Day three, day three. >> Lisa: Gentleman, thank you for your time. >> Great, thank you very much. >> Thank you very much. >> For Stu Miniman, I'm Lisa Martin. You're watchin' theCUBE from Commvault GO '19. (fast tempo music)

>> Announcer: Live from Denver, Colorado, it's The Cube. Covering Commault Go 2019. Brought to you by Commvault. >> Welcome back to The Cube's coverage of Commvault Go 19! I'm Lisa Martin, with Stu Miniman. And Stew and I are pleased to welcome to The Cube for the first time, we have Chris Powers, VP and General Manager at HPE. Chris, welcome! >> Thank you very much, thank you. I was telling Stu earlier, you know, long time watcher. First time participant. >> All right, well, awesome, we love that. So here we are in your native area of Colorado. We were just talking about the weather which is probably a topic if you live or visit Colorado that is always an interesting conversation because it changes >> Chris: Rapidly. >> So rapidly, exactly. You guys had snow last week, we have beautiful weather. Well, at least so far this week. But I only got in last night. >> Well stick around till this weekend cause we'll have some more snow. >> All right, I brought some boots. So Chris, talk to us, you've been a long time HPE guy, let's have just kind of a status of the HPE, Commvault relationship, the partnership. What's going on there? >> Absolutely, so Commvault is key important partner to HP. We actually have an arrangement via a capability we call HPE Complete by which we actually skew up Commvault products, we go through the background working with Commvault making sure we have application integration so that customers have a lot of confidence in them. And then a customer or a partner can buy a complete solution on a single P.O. from both companies. So it really provides that ease of transaction, ease of evaluation. And then confidence in the delivered solution that they purchased from HPE. >> So confidence and simplification are great from doing a transaction. Talk to us about how Commvault and HP are working together to really have customers in this multi-cloud world that a lot of them are living in have confidence that they're able to access secure data in a way that is as simple as it can be. >> Well there's a couple things we have. We have integration with Commvault products with a number of our, across a number of our platforms. Commvault is the backbone for our HPE GreenLake backup as a service product, right? And what that gives is the confidence and the capabilities of having a cloud-like experience for your backup environment. But it's managed and controlled on premises. So it brings the benefits of both with the Commvault and Telesnap technology we've got that integrated in with our HPE Primera 3Par and Nimble platforms and that makes snapshot management much more seamless and much more of core portion of their data protection strategies. So there's a number of connection points that we have and we will continue over time to just continue to broaden and exploit that, you know, where the opportunities exist. >> Yeah, I just had a conversation with Craig Rutledge, last week about GreenLake. Bring us inside your customers and you know, how is it some of their buying patterns are changed? GreenLake's actually been around for about nine years, I hadn't been aware that it had been around that long. But you know, cloud and as a service, Commvault's talking about there's a new SaaS offering that they have. You know storage used to be just something you thought about with a box. Now, you know, software is one of the key delivery mechanisms for how I manage and deal with my data. >> That's correct. Well, you know, a lot of the consumption models changed. You know quite a bit over time. And there are more and more, we're seeing more and more of our customers really being more interested in not purchasing the box. Really, I mean the box delivers something. Really, this is shifting more towards purchasing what is being delivered, right. And so that's why these SaaS service models are really that significant. They're a market changer in a couple of aspects. First of all it changes the economics. You know from a consumption standpoint about what are you purchasing? Second thing it does, is it pushes back under the vendor more of the responsibility of the day-to-day maintenance and the activities. Right, it offloads. And so you could be using these IT, you know, compute storage services. Really focusing on them to bring your business outcome as opposed to spending a lot of your time and energy managing the infrastructure itself. >> Chris, of course we've heard a lot about data this week. One area I'm surprised I haven't heard about it much, maybe I just haven't been in the right conversations, is AI. And I know, I've talked to your peer Patrick Osborne, quite a few times about how AI is impacting your portfolio. Maybe help us understand how it fits into this whole discussion. >> Certainly, you know, it's really in two forms. One is AI to support your infrastructure management itself. Right? So a key component of our strategy is something we call the global intelligence engine. And that brings with it a combination of really monitoring what's happening within the environment. Creating from that a set of, think of fingerprints. Associated with workloads such that we can begin to trace and understand, based upon those fingerprints, if there's something changing in the environment, applying rules based AI to understand what an immediate type of response is. So that's how we're using it to simplify infrastructure management, because it is amazingly complex to what it used to be years ago. The second way though is actually bringing to market capabilities that support AI type workloads. And that's a step that Patrick's really focused on with our Mapar, blue data, integration. And it's really, so it's bringing both of those sets to marketplace. Wanting to help customers better manage their environment and then more on effectively being able to utilize those tools to then manage their businesses. >> And this is part of your, the intelligent data platform strategy that HPE is talking about. Can you kind of walk us through that IDP pitch? >> Absolutely. So, first and foremost it starts with workloads. Right? And it's workload optimized systems. That being either from your primary, from you file based from your object in secondary all the way to managing your cloud capabilities. And it's providing that workload mobility, data mobility across those platforms. We layer on top of that this notion of the global intelligence engine. Right? That I've already spoken to. And then what we have is effectively then able to make sure that we have SaaS type plugins for infrastructure management, right? Plugins and (mumbles), chef puppet and so forth. And then also optimizing from an application standpoint what is necessary from a workload standpoint from a data protection standpoint. In all of this then focused at consumers. Be it the data administrators. Be it the line of business owners being the IT infrastructure ops people. It's really this layered sort of capabilities but it starts and ends with workloads. Right? We don't talk about platforms, it's really how do you optimize the capabilities for a specific set of workloads, recognizing that the data associated with those workloads needs to transition over time. >> Chris, wondering if you have any customer examples that might be able to illustrate the power of HPE plus Commvault. >> Certainly, just reflecting back to the backups as a service, via HPE GreenLake. We have number of large customers that utilize GreenLake for the core of their operational activities. Just recently we took down a number of large deals in Europe utilizing HPE with Commvault to provide that in a backup environment managed by HPE GreenLake. >> And from the value of doing that is that you know obviously there's simplicity. You know, does that have an organizational change to how they think about their data protection once their, they leverage GreenLake. >> Well definitely, upon you know leveraging GreenLake, because no longer do you have this arm of backup administrators, you know sitting with you, within your company, right? You are procuring a service, right? You're no longer having to take care of it and manage that infrastructure, be responsible for it. And we take it upon ourselves then to also make sure that that infrastructure is being continuously updated, refreshed. Basically taking that headache of IT management away and focusing on the business outcome. >> Yeah, I'm wondering too, you could probably give a good kind of longterm view of this. How do you see that as different from the previous trend of outsourcing that we've gone through? >> So, I think that trend of outsourcing a lot of times that turned into, once you played it out over a couple of years, turned into more of a game of asset sweating. Right? And so you know, this notion of continually keeping up from a serviceability standpoint, optimizing the capabilities, I think it was more of a focus from an asset utilization play as opposed to delivering a service. I think the real change now, is delivering a service and what does that involve as opposed to like I said, arbitrating and taking advantage of an asset play. >> So when you were talking, you mention the term business outcomes a second ago and my ears perked up, so whether you're talking about whether it's a large retailer or it's a bank for example, talk to us about some of the business outcomes that you guys together with Commvault are helping customers achieve. You talked about kind of a consumer focus, but in terms of kind of like distilling that down to how an organization is maybe delivering new products and services because not only is the data protected and it's available, it's recoverable they've got the AI to be able to gain insights from it. Favorite story maybe that shows like business transformation by leveraging HPE and Commvault together. >> So I think, you know, that the best stories there are really in regards to given that we've freed up resources from that day to day operational type of activities and coupled together with last year, as you mention, that AI type understanding the insights. What it's really doing is it's allowing companies to really accelerate from a flexibility standpoint it's that notion of flexibility and speed to be able to react quickly. And we're seeing that across a large number of customers and that's really what's differentiating customers in this new, what we call the intelligence era, it's that speed and agility to adopt those new quick, adopt new business models, adopt new opportunities quickly change on a dime to recognize when things are changing and then chase after it and take the opportunity. >> So as we're here at day one of Commvault Go 19 this is their fourth event but a lot has changed for them since Sanjay Mirchandani came onboard just about what nine months or so ago, I'm just curious, you've been a partner a long time. Your perspectives on maybe this new Commvault or this Commvault 2.0 that you're seeing that HPE is partnering with? >> So I think it's refreshing, right? It builds into it a new energy, right? A new sense of focus and it's really I think as all of this within the IT industry are recognizing it's this whole notion about service and customer, really it's customer experience and the service enablement that we provide from infrastructure capabilities. I mean we are providing the tools to allow these companies to accelerate and so I think it's really great. It's really great, you know? Companies need to go through transformation, new leaders come in, breathe some different viewpoints and so forth and I think it's very healthy. >> Cultural change is always challenging to do but in some cases it's like you said, it's refreshing, they've also done a lot even with the launch of metallic yesterday just in terms of how quickly we are seeing them go from ideas to you know, to conceiving technologies and delivering them quite quickly to not just their kind of sweet spot of the enterprise, the large global enterprises, but you know down into the mid-market. So in terms of that speed and agility I think there articulating that and showing that pretty well. As to your point, customers have to have the ability whatever size they are, whatever type of industry they're in to be able to react quickly to take advantage of the next wave or be on the front of that next wave and having an infrastructure that is smart, that is optimized, cost-efficient, is as table-stakes to that. >> Absolutely, absolutely. Right, and I think what they've been able to demonstrate this week, you know, as part of their announcement said, is that flexibility, that awareness that there's continuous opportunities to be chased. >> Excellent. Well Chris, we thank you for joining Stu and Me on the The Cube today, telling us what's new with HPE and Commvault. We appreciate your time. >> Appreciate it, thank you very much! >> For Stu Miniman, I'm Lisa Martin, you're watching The Cube, from Commvault Go 19! (upbeat music)