Michael Yung, Asia Miles | Adobe Summit 2019
>> Live from Las Vegas, it's theCUBE. Covering Adobe Summit 2019. Brought to you by Adobe. >> Hello everyone, welcome back to theCUBE's live coverage, here in Las Vegas for Adobe Summit 2019. I'm John Furrier, Jeff Frick my co-host this week. Michael Yung is the CIO of Asia Miles. Welcome to theCUBE, thanks for joining us. >> Great to be here. >> So take a minute before we get into the conversation about machine learning, and all the cool tech. What does Asia Miles do, what's your role there, and stuff they do? >> Asia Miles is the loyalty reward program of the Hong Kong, Cathay Pacific Airways. So, typical airline, but we have the reward program to support our members of Cathay pacific airways. We have over, about 11 million members, and over 700 partners around the world. >> How many members? >> 11 million. >> 11 million? >> Wow. >> That seems like a lot to me. (laughs) >> We are the leading loyalty program in the region, in Asia. In fact we started the program about 20 years ago, so in 1999, so this is our 20th anniversary. >> Wow, congratulations. >> So, similar to any Loyalty program, our members can earn miles by flying, traveling, dining, shopping. Even have your mortgage with our banking partners. At the same time, using the miles, you can redeem rewards. Hotel stays, flight tickets, and even for tablet computers or mobile phones. So you can do all of this. >> So, you did the web 1.0, web 2.0, web 3.0. (laughs) You've lived the journey. >> Paper 1.0. >> So my job is actually leading the digital part of the team. As you know, like loyalty program, you don't have protection lines, you don't have branches, everything is digital. So our web, our mobiles, our engines to support the earnings, and engines to support the reductions are all digital. So basically, we are more like a digital marketing company, we links the partners, their products, their offers, to our members. >> So, important is obviously the data, it's super important. And having connections points, APIs, open systems. Is it open APIs? >> Yes, all of these are technologies in our stack. So, basically our membership profiles are databases. And then with APIs we can do all sorts of modeling, or calculation, or segmentation. And then we push through our marketing offers, or campaigns, to our targeted members. >> That sounds like good architecture. Now what, specifically of Adobe product stack, are you using, for Adobe? >> We used almost the whole suite of Adobe products. We started our baby step about three years ago with Adobe Experience Manager. Basically our contact management systems are website or mobile. And then we extended to campaign to automate our marketing campaigns. And then later on audience manager, target and analytics. So it has evolved. So basically a full stack. >> So you're a big customer of all the products. So one of the big things they're talking about is the data, role of data, and machine learning's coming up a lot. How are you applying machine learning, with all those millions of members, and all the different diverse contact you have, and the different connection points to partners. You have to, kind of have this free flowing operating environment, platform yourself. So how are you using machine learning to either automate away things that you're doing manually, or creating new innovation insights. >> As I mentioned, we have to match the offers from our 700 partners to 11 million members, right. And therefore we build certain technologies, like propensity modeling, that we can tell, say from you miles balance, your life stages, your persona, and your lifetime varial, and then we do, what we call the partner recommendation engine. So the recommendation engine will push certain offers to John, or to Jeff already, based on all your profiles. And that requires some machine learning and modeling as well, from our data scientists. >> I'm curious how the expectation has changed over time in terms of, kind of what your members expect to get out of the application. Because I assume they want more, and more, and more, what was special today is common tomorrow. And how you've been able to continue to adapt and change what you often experience. >> Right, great question. First of all, our members really like to go mobile, so our offers have to be location based. So with your mobile apps, then you can see, okay what are the popular restaurants around me, that I can earn miles easily. Or, if it's a Monday, then you can earn, say double miles if you buy something with retails partners as well. So all this, the partners, and the members expect more. And, secondly, members are smart enough to tell that, oh, your offers is generated by a machine. It's not personalized enough. For example, if I just fly to San Francisco last week, why'd you promote San Francisco flight ticket to me? Or hotel again? >> Right. >> I'm not going to San Francisco again. >> The re-targeting thing is brutal. >> Brutal, yeah. So you have to really base it on the transaction history, and the other features or signals, and then define the next offer. And this is really important. >> And do you help the customers figure, because you just said if you eat out on a Monday, maybe you get double miles because the restaurants are slow. Is that something that you guys have discovered in your analytics, that you're helping your partners to get more pull on their offers, or is that being driven from them? Because you have a lot, you've got a lot more data than an individual restaurant, or some of your other partners. >> But I mean, even in Hong Kong, Monday's a slow day for business. >> Right, right, right, right. >> So it's good to help out the partners a bit, you earn double miles. Or on certain important days, or holidays, you get triple miles by buying something. So it's natural for our partner's, and our member's expectations. >> You have an economy. (laughs) It's like, you've got to have a fiscal policy. >> Well let me tell you all loyalty programs pretty run like this. >> It's really highly data driven, you have reputation, you have influence. >> Exactly. >> It's very important, I'd almost imagine, contextual understanding about what's happening, and having the right data. You mentioned that re-target thing, about San Francisco. I see this all the time on re-target, they don't have the context. I mean that really makes for a really poor personalized experience. Talk about context, having data in context to something. How hard is that? >> Well it's really from data, turned into information, and then actionable insight, it's really hard. So, even we have so many team members doing all this modeling, there are times that we need powerful tools to do proper segmentation and targeting. And that tool's got to be really flexible, and fast responsive to certain context. And with that Adobe products help us a lot. >> What's the biggest to do for you, going next step as you continue to grow. You're digital, all digital. You have Adobe Suite, cloud computing scale, a lot of data context, a lot of usable data. What's next for your business, what's next for you. >> Well, last year we started to test the water to try out blockchain technology. So we have the marketing campaign rules, and packed that in a blockchain smart contract. And this is one of the things that we invested a lot of time and resources into it. We believe in the future marketing campaign has got to be more real time, and you can earn your bonus miles straight away, instead of waiting two, three months until the end of the campaign. So hopefully with the marketing platform, and also newer technology, and better data, we can do better campaigns. >> In terms of skills to deal with the kind of things that you're doing, with future proofing your business with blockchain, love that. Smart contracts going on, peer to peer, immutable, love that value proposition. You get reputation, move that over into currency. >> One of the options. >> Asia coin. (laughs) >> Optimize is one of the options. >> What else is on your mind? KPIs, how do you look at data sets, how do you guys view? >> Measure success. >> How do you measure success? >> Well, I would say first of all, all the stakeholders have got to be happy with the program. I mean, the stakeholders include our members, partners, our shareholders, and our employees. They're important to make sure that the program is successful. And also including the engagement ratio, and our package ratio, where there are a lot of members that usually don't have chances to redeem things, and then they let the miles expire, for example. So helping them maintain a healthy package ratio is also a KPI that we measure carefully. And then, other than that I think all our employees or staff, they let you know, or they need to understand how technology and business mix together. If you're good in business, but not knowing marketing technology, for example. Or if you only understand technology but not the business, for example, it's just not good enough for the future. So the skillset why you have to understand both. >> How are you using technology, especially Adobe, how is Adobe helping you, and then what other things you might be doing, to help internal processes get better? Because one of the things I'm seeing here at this show is, with the platform, as you start to thread the data together and let the data, kind of naturally flow, with machine learning and the different data points, you can start to get some visibility to insights that might not be there. So that's going to cause some internal disruption. People might lose there job, or new jobs emerge, there's always conflict when you're progressing. How do you use technology, and this technology, to keep getting higher functionality, better economics, what's the internal struggles, and gains look like? >> Well, for example, before the days of marketing platform, or Adobe days, you may need to take weeks to prepare a campaign, if not months. Because you need to prepare all the contents, all the lead assignments, and then you push out through all the different channels. But now you can be always on campaign, different dates. And, for the blockchain example, we can actually eliminate the reconciliation and settlement effort. So the back office operation team, they can move along to do something else. To do more campaigns, or to talk to the partners more, to understand their needs. Instead of just number crunching, we do reconciliation. So I think, it's not about with less resources, but with the same resources, how to do more things. >> Right. >> And it's almost continuous improvement on the campaign. >> Yes, continuous, all the time. >> Versus just, you know, let's plan a campaign, run a campaign, measure the campaign. It's just constantly going. >> Prepare, run it, and then measure. Just never ending. >> As an Adobe customer do you like the direction that they're going? >> Yes, yes. All exciting products are in the road map. And we are ready to explore more in the future. >> Michael, thank you for coming on and visiting us. >> Okay, my pleasure. >> We appreciate it. Here inside theCUBE we're taking all the action, here at Adobe summit. Getting the data, sharing it with you out in the open internet. Thanks for watching, I'm John, with Jeff Frick. Stay with us for more coverage from day one after this short break. (upbeat music)
SUMMARY :
Brought to you by Adobe. Michael Yung is the CIO of Asia Miles. So take a minute before we get into the conversation and over 700 partners around the world. That seems like a lot to me. We are the leading loyalty program in the region, in Asia. At the same time, using the miles, you can redeem rewards. So, you did the web 1.0, web 2.0, web 3.0. the earnings, and engines to support So, important is obviously the data, it's super important. or campaigns, to our targeted members. are you using, for Adobe? And then we extended to campaign to automate So how are you using machine learning So the recommendation engine will push certain offers and change what you often experience. Or, if it's a Monday, then you can earn, say double miles So you have to really base it on the transaction history, And do you help the customers figure, But I mean, even in Hong Kong, So it's good to help out the partners a bit, You have an economy. Well let me tell you all loyalty programs you have reputation, you have influence. and having the right data. and fast responsive to certain context. What's the biggest to do for you, has got to be more real time, and you can earn In terms of skills to deal with the kind of things (laughs) So the skillset why you have to understand both. with the platform, as you start to thread the data together all the lead assignments, and then you push out Versus just, you know, let's plan a campaign, Prepare, run it, and then measure. All exciting products are in the road map. Getting the data, sharing it with you
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Adam Burden & Chris Scott, Accenture | AWS Executive Summit 2018
>> Live from Las Vegas, it's theCUBE covering the AWS Accenture Executive Summit. Brought to you by Accenture. >> Welcome back everyone to theCUBE's live coverage of the AWS Executive Summit here at the Venetian in Las Vegas, Nevada. I'm your host, Rebecca Knight. We have two guests for this segment, we have Adam Burden, Chief Software Engineer at Accenture and Chris Scott, AWS North America Lead. Thank you both so much for coming back on theCUBE for returning. >> Sure, thanks for having us. >> Awesome, thanks. >> So we're talking today about future systems. So, in the past, when Accenture has talked about this, it's talked about the future of applications, future applications, now it's future systems. What are we talking about first of all? >> Sure. >> And why the switch? >> Look, it's actually a key question for us, and I think that we aspire to be to our clients thought leaders about where we believe that the technology landscape of tomorrow is heading. To help give them guidance about the path that they should chart their own systems on today. And we wrote kind of a seminal paper several years ago, called The Future of Applications, and it laid out different strategies that our clients, we recommended to our clients that they follow in order to build the technology systems of tomorrow. And in it, we have three characteristics, liquid, intelligent, and connected. And the outcome from that was great. It was an inspiration for many of them to build their future technology landscape and that language of liquid, intelligent, connected from a white paper was written five years ago has really entered the lexicon of many of our clients in industry. Now, however, they've seen the success, but they want to be able to do that truly at scale. They want to be able to take advantage of applications and the way that they're built and designed for tomorrow, but do that at an enterprise wide scale. And we felt like it was a time for us to go back and reflect upon what we had wrote about as the future of applications, and said, let's think about how systems, three years on, four years on, are going to be built for tomorrow. And that's exactly what we did in future systems. So future systems, you can look at it as a compass for how they'll continue to chart their path to be able to scale the new and close something that we call the innovation achievement gap. And this innovation achievement gap is really kind of the diagnosis that we put on there of where, they've seen success in pockets of innovation across their enterprise, but they want to be able to have that occurring across all of their businesses simultaneously. And we believe that following some of the prescriptive advice that we provide in future systems, that clients, our clients, would be able to do exactly that. >> So I want to dig into that research a little bit and you said, liquid, intelligent, connected. Those really became part of the vernacular. This year, it's three new-- >> Three new ones that's right! >> Three new ones, boundaryless, adaptable, and radically human. These are the characteristics that you say are the secret sauce for a successful system. >> That's right. >> So, let's get into these a little bit, let's start with boundaryless. >> Sure, boundaryless is great to talk here about, reinvent, because it really is all about cloud and how you use cloud. But before I get ahead of myself, and really define about what boundaryless is. Naturally, it's about breaking down barriers between systems, between businesses, and between humans and machines. And the successful companies that do this can really quickly respond to the market 'cause their systems are very agile and can react. There are really two really important elements to boundaryless, first is cloud. Being able to leverage cloud not just as a data center, but as an innovation platform to be able to do more, leveraging the great services from AWS, like Lambda and API Gateway and across the entire stack of AWS services and leveraging automation and really getting beyond infrastructure, to treating it infrastructure as code with an environment is an important component of that. The second is decoupling. It's decoupling applications and data. For years, we designed systems and the data that's part of that system would remain within that system. But you didn't get the value out of it by linking that across various parts of the organization. So it's important to decouple that data and application and give that access to other parts of the organization. The other important part is decoupling applications from legacy infrastructure. I talked a little bit about infrastructure as code. That's an important component of it. And lastly, it's decoupling integrated systems into loosely coupled applications and systems. And that's important because you develop components that you can share across the organization. You do really well for one system, you want to share that component across other systems in the organization. So Adam and I were talking a little bit about boundaryless and different examples that we've seen in working with our clients. Adam had a really good one that he was talking about before. >> Yeah, so this, I think this characteristic kind of sets the foundation for how future systems are going to be constructed and when you think about the restrictions that you perhaps even falsely place on applications today by sort of limiting how they can actually expand or grow or scale over time, you're limiting the potential growth of your business, and that's why we think it's so important that as you're designing and building systems of tomorrow and we're working with a client right now who is rethinking their loyalty program, it's Cathay Pacific, a big airline. >> We're going to be speaking with them later on theCUBE. >> Yeah, and it's a remarkable story and you're going to get a lot of details of this later, but what I really love about this is they've embraced this concept of boundaryless by introducing blockchain technologies in cloud into how their loyalty points program is going to work in the future. So whether they have 10 partners, 1,000 partners, or 10,000 partners in there, the way that they've constructed their system is it is going to elastically scale to be able to support all that, and it's going to make it faster and better with higher quality than ever before for them to onboard new partners and even more importantly, serve their mile point program customers better. So great example of boundaryless and how the systems of tomorrow are going to be built. >> And particularly because you said that that was a big challenge, that it's not only not communicating with your partners, but it's also not communicating within the business, the different units not talking to each other. >> Exactly. >> So let's move onto adaptable, and adapt, you think every system's got to be adaptable, duh! But what do we need, let's break it down. >> It's actually, you know, this is a really interesting challenge for us and you're starting to see the early stages now of systems and technologies that can embrace these characteristics. Basically what we mean by adaptable is that these are systems that autonomously change. They anticipate, for example, new loads or performance expectations or they anticipate certain changes in user patterns or behavior and actually reorganize themselves without you telling them to do it. So they're taking advantage of trusted data and artificial intelligence and other elements so that they can perform better and that you can focus more attention on the business value that's delivered on top of them. A great analogy that I've used for this is imagine you've got kind of two gears that are turning towards each other, right? And one gear has like a really big tooth on it and you can kind of see it coming and it's going to wreck the other gear when it gets there. Well, imagine that gear sort of sees that coming and adapts, and says, oh, okay, I can make this area wider, and that tooth will fit right in there. That's what adaptable is all about, is it's looking at what's happening around it and it's adjusting itself so it can perform better in the enterprise instead of falling over. And that makes your systems more reliable, it makes your customer experiences better and allows you to have systems that will make you one of these high performers of tomorrow. >> Anticipating and adapting? >> Anticipating and adapting, exactly right. >> Finally, the final characteristic, radically human, I love this. Define what it is, and then I want to talk about the kinds of companies that you've seen do this best. >> Yeah, radically human, I love the term too. I think it's great, and it's really about creating systems that are simple, they're elegant, but they're also immersive to our customers. Natural language processing, computer vision, machine learning are all important components and it's really about how these systems listen, they see, they can adapt, they understand what's going on just like people do. And it's interesting that technology's become so invasive in our lives, but it's also become invisible and it's woven into the fabric of what we do, with digital assistants and all the things that are out there today. It's such an important part of what we do. So it's important to create systems that are aligned to the users, and this is created an interesting inversion. We would design systems in the past that would gather requirements and then eventually, when the system went live, you'd have to train all of the users how to use that system and you would have to adapt the user to the system. Now what we're talking about is developing systems that can adapt, to the adaptable point that Adam mentioned, but really change to work better for the users. We were talking a little bit before as well about Amazon Connect, and a great example of this is leveraging Connect and omnichannel capabilities to allow customers to interact with customer service and businesses the way they want to interact. Whether that's via phone or through online or text message, find the right medium to get them the right answers as fast as possible. A great example of this is a client we're working with, Mutual of Omaha, who's going to be here on theCUBE and we've done a breakout session with them. They've been through this whole journey and they've really gotten much better customer engagement through this. >> So it's not necessarily feeling that your technology is mimicking a human, it's really just the technology is what you, the human, want it to be, in whatever format, I mean, is that right? >> That's a really interesting way of putting it. It's about so many times, and there's examples all around us, where people have kind of adapted to technology rather than us adapting to, or rather than that, technology adapting to us. I mean, even the keyboard, I have right here, right, the keyboard? This keyboard and the layout was invented in 1870, okay? And it was invented in a way to actually slow down typists so that the arms wouldn't get stuck on it. I mean, why are we still suffering with a keyboard that limits how fast we can type this many years later. And that's the point we're trying to make with radically human, is that we should be thinking about how technology is designed around people rather than the other way around. >> So that's a real cultural shift that has to take place within companies, so what are some of the best practices that sort of how companies can become more radically human and their systems become more radically human? >> Well, look, there's human-centered design, is a really important aspect of it, and then a lot of great emerging thought in that space. We think that design thinking contributes a lot to kind of really thinking from the very beginning about how do we build applications or technology systems in the future that are going to work with people so it's human plus machine, not human versus machine. And we think the outcomes that you get from embracing some of those approaches allow you to build solutions and design them that are much more radically human in the future. And this is really important. You're going to be more productive, more effective, your workforce is going to be happier, your customers are going to be happier, and they're going to be more engaged. And there's a paradox here too. Is it the more we do this, actually the less you'll see of the technology, because it'll become embedded in the things around us. So maybe, I've actually written some things in the past that says AI is the new UI, and the end of screens, right? So maybe it doesn't really mean the end of screens, but we're going to see a lot less screens because it's easier for people to hear information, sometimes, than it is to actually see it. >> Right, this is really fascinating stuff. Thank you both so much for coming back on theCUBE for these great conversation. >> Oh, we're happy to, thank you, Rebecca. >> Adam and Chris, thank you. >> Thank you. >> I'm Rebecca Knight, we will have more of theCUBE's live coverage of the AWS Executive Summit coming up in just a little bit. (techno music)
SUMMARY :
Brought to you by Accenture. of the AWS Executive Summit here at the Venetian it's talked about the future of applications, and it laid out different strategies that our clients, and you said, liquid, intelligent, connected. These are the characteristics that you say a little bit, let's start with boundaryless. and across the entire stack of AWS services and when you think about the restrictions and it's going to make it faster and better with higher quality that it's not only not communicating with your partners, you think every system's got to be adaptable, duh! and that you can focus more attention the kinds of companies that you've seen do this best. and businesses the way they want to interact. so that the arms wouldn't get stuck on it. in the future that are going to work with people Thank you both so much for coming back on theCUBE I'm Rebecca Knight, we will have more
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Massimo Morin, Peter Yen, Lawrence Fong | AWS Executive Summit 2018
>> Live from Las Vegas, it's theCUBE covering the AWS Accenture Executive Summit. Brought to you by Accenture. >> Welcome back, everyone, to theCUBE's live coverage of the AWS Executive Summit, here at The Venetian. I'm your host, Rebecca Knight. We have three guests for this segment. We have Lawrence Fong, general manager, information technology at Cathay Pacific; Peter Yen, managing director, Hong Kong Accenture; and Massimo Morin, head world wide business development travel at AWS. Thank you so much, gentlemen, for coming on theCUBE. >> Thank you. >> Thank you. >> So we're going to be talking about applying blockchain to a travel rewards program at Cathay Pacific, but I want to start with you, Lawrence. Let's describe the business problem that you were trying to solve. The Asia Miles program is already, sort of a world-class program, very competitive. But it still had it's kinks. So, what were you trying to do to make it better? >> Okay, first of all, Asia Miles is a lifestyle, you know, frequent flyer loyalty program, and almost every year they're running over 460 marketing campaign a year. So, you can imagine how much work they have to do. So, from the customer point of view, they have a pin point of whatever activities of redemption or for award, all these kind of thing. It's going to take a long time for them to get their miles. So, from the customer point of view, this is not really ideal. And on the other hand, at the back office, because we're running so many marketing campaign. So, there's a lot of back office operation and lot of, where people work and all this kind of thing. So, it's also not, I think, a very good operation efficiency. So, from the customer point of view, from the back office point of view, so that's the key pinpoint we want to be solved. >> Right. So, it was tedious to operate for both the customer and for the business itself. So, why was blockchain the technology? That could solve it? >> Well, we study one of the key features, or component of blockchain, it's called 'smart contract'. And we could see the smart contract would be able to help bringing our customer and Asia Miles, and also our merchant together. So, by using blockchain, the miles, the redemption, all this will happen almost in a second. >> So, how did this work, Lawrence? I mean, in terms of getting, working together with Cathay Pacific, how did you work together to create this new program? >> Okay. Effectively, it's a very co-create process. It started with a conversation with Lawrence. We had the idea, so Lawrence was courageous enough to let us try. We did a very short, quick pilot. We proved the concept. Then we went into a very rapid development cycle, as well. And then, within weeks, we get the product done, and then we launch and go to the market. >> So, Peter, is that generally the way it goes, in terms of this co-creative process? I mean, we're hearing so much, that Accenture and AWS have these solutions that they can bring to clients, and then, is it sort of happening in the background or are you on the ground together, sort of dreaming up ways to make this better and make the technology work? >> Well, we used to call this the new way of doing things, but I think now this is the way of doing things, right? Because it is the perfect combination. The client has perfect knowledge about the business, we understand the technology, and we have enablement partners like Amazon. So, we just work together and make it happen. >> So, from Amazon, so we hear blockchain you automatically think Bitcoin. You just do. But this is actually a very different kind of use case for blockchain, and it's one that really is so pertinent. Can you talk a little, Massimo, about other uses cases that you're seeing? >> So, indeed that you are right. Blockchain has been very nebulous, and always associated to Bitcoins, but there are actually some uses cases that are much more relevant, especially in the travel industry where you complex transaction, multi-party, where you are actually going to do transparency and data integrity. For example, we had a proof of concept to to read IATA about a one ID project that allows a travel agency to register themselves with this authority and get the key, and then seamlessly doing transaction with travel providers by identifying themselves through blockchain. That allows them to actually be recognized, and you have a seamless process with the new NDC, new distribution capabilities coming along. That is going to be extremely important. This is one type. Another type is when you wanted the immutability of the data. For example, when you have planes an you want to see you getting leases, on and off lease, and you want to see all the maintenance that occur there, and you want that that doesn't change. You want to use a trusted system that is transparent, and that is not changeable. And that provide a lot of value. And the third use case that I personally like, is automatic contract. So, when, for example, you have corporate buyers, that buy travel products from a travel provider, like Cathay Pacific, and you wanted that, you buy the ticket. But when is the airline going to get the money? That reconciliation is like, with the frequent flyer miles, you want to be done as soon as possible. Other cases is, is the passengers flying around? If it doesn't fly, well, what happened to the taxes? Taxes should be actually returning back to the customer. So, with automatic contracts, you would be able actually to reconcile that behind the scene. These are use cases that are very valuable in travel industry. >> So, does this immediate reconciliation and this trust, I mean , trust is such an important, thick concept right now. What are you hearing? From both the clients' side and the provider's side. I mean, where are we? >> Yeah, that's true. I think trust is one of the key elements of, you know, doing reconciliation. So, what we are doing now is still within our legal system. So, we trust each other. But, looking forward, I think one of the key areas that blockchain will help a lot, is the entire supply chain. But, when we talk about the supply chain, there's so many stakeholder. So, building a trust, of course, of domestic holder will be a challenge. I think that's something, you know, of course the industry has to put more thought onto it. >> What are we seeing so far? So, this was implemented in April of this year. What has been the return on investments so far? >> It's phenomenal. For those marketing campaign, we're using blockchain. These new capabilities, we had a triple digit growth, in terms of our sales, and also, because we also use kind of a game to gamify the whole thing. So, we create a lot of traction in there, you know? A lot of excitement. So, the number of people and the number of customer engaged in those marketing campaigns also have more than, you know, more than double, you know, growth. >> Peter, what's most exciting to you about this process? >> The most exciting thing is that, as you heard from Lawrence, is indeed generating performance and results. And the process of co-creating a successful solution is a very rewarding experience. >> So, I mean, and then AWS is, in terms of the co-creative process, where does AWS fit into this? >> So, we are their neighbor, and I'm glad that you're able, Cathay Pacific and Accenture, as using AWS for this. So, we have standard templates, blockchain templates that actually take away all the heavy lifting of putting place to platform to found the blockchain. So, actually, the customer and the partner can focus on the business need that they have attend. And this is all open-source, so you can see how it works. And it's so transparent, that we are very glad to enable our customer to do transformative things like this. >> So, the word is out that blockchain is not just for Bitcoin anymore. So, where do we go from here? We're talking about the travel industry, but are the learnings that Cathay Pacific has had and Accenture, in terms of how applicable are they to other industries? And how are you sharing what you've learned in a collaborate, co-creative process? >> Well, all of that, in Asia Miles, now we are taking what we learned from the blockchain, we are going to apply to the cargo industry, and also apply to the airport operation. Particular, the baggage, the consideration baggage between different people, of course they're all the blockchain. >> Great. >> Actually, many clients are now talking about this Cathay Pacific case, and they have very creative ideas, how to borrow the concept and apply to their own business. So, we should see more and more application of this solution. >> And we are seeing acceleration of adoption of cloud technology throughout the travel industry, with airline, and technology providers out there. And I'm very glad that there are taught leadership, for example, from Cathay Pacific, to take this hypothetical use cases and taking the lead on showing how it is done and sharing with the industry. We are looking for those travel leaders that will help the industry to move forward. >> That's true. >> Because it's very challenging industry with very low margin, and any improvement in customer service is going to go a long way. And we are glad to be part of that. >> And is that what it is? I mean, as you said, it sort of seen, even the incremental improvement and how that can be, just, so transformational for a company's bottom line. >> Yep. >> Yes. >> Yep. Absolutely. >> Well, Massimo, Peter, Massimo, Peter, Lawrence, thank you so much for joining us on theCUBE. It's been a really fun conversation. >> Thank you. >> Thank you very much. >> I'm Rebecca Knight. We will have more of theCUBE's live coverage of the AWS Executive Summit coming up in just a little bit. (thrilling music)
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Brought to you by Accenture. of the AWS Executive Summit, here at The Venetian. So, what were you trying to do to make it better? So, from the customer point of view, and for the business itself. And we could see the smart contract would be able to help and then we launch and go to the market. So, we just work together and make it happen. So, from Amazon, so we hear blockchain So, indeed that you are right. So, does this immediate reconciliation and this trust, of course the industry has to put more thought onto it. So, this was implemented in April of this year. So, we create a lot of traction in there, you know? And the process of co-creating a successful solution So, actually, the customer and the partner can focus So, the word is out that blockchain is the blockchain, we are going to apply to the cargo industry, So, we should see more and more application And we are seeing acceleration of adoption And we are glad to be part of that. I mean, as you said, it sort of seen, thank you so much for joining us on theCUBE. of the AWS Executive Summit coming up in just a little bit.
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Day One Afternoon Keynote | Red Hat Summit 2018
[Music] [Music] [Music] [Music] ladies and gentlemen please welcome Red Hat senior vice president of engineering Matt Hicks [Music] welcome back I hope you're enjoying your first day of summit you know for us it is a lot of work throughout the year to get ready to get here but I love the energy walking into someone on that first opening day now this morning we kick off with Paul's keynote and you saw this morning just how evolved every aspect of open hybrid cloud has become based on an open source innovation model that opens source the power and potential of open source so we really brought me to Red Hat but at the end of the day the real value comes when were able to make customers like yourself successful with open source and as much passion and pride as we put into the open source community that requires more than just Red Hat given the complexity of your various businesses the solution set you're building that requires an entire technology ecosystem from system integrators that can provide the skills your domain expertise to software vendors that are going to provide the capabilities for your solutions even to the public cloud providers whether it's on the hosting side or consuming their services you need an entire technological ecosystem to be able to support you and your goals and that is exactly what we are gonna talk about this afternoon the technology ecosystem we work with that's ready to help you on your journey now you know this year's summit we talked about earlier it is about ideas worth exploring and we want to make sure you have all of the expertise you need to make those ideas a reality so with that let's talk about our first partner we have him today and that first partner is IBM when I talk about IBM I have a little bit of a nostalgia and that's because 16 years ago I was at IBM it was during my tenure at IBM where I deployed my first copy of Red Hat Enterprise Linux for a customer it's actually where I did my first professional Linux development as well you and that work on Linux it really was the spark that I had that showed me the potential that open source could have for enterprise customers now iBM has always been a steadfast supporter of Linux and a great Red Hat partner in fact this year we are celebrating 20 years of partnership with IBM but even after 20 years two decades I think we're working on some of the most innovative work that we ever have before so please give a warm welcome to Arvind Krishna from IBM to talk with us about what we are working on Arvind [Applause] hey my pleasure to be here thank you so two decades huh that's uh you know I think anything in this industry to going for two decades is special what would you say that that link is made right Hatton IBM so successful look I got to begin by first seeing something that I've been waiting to say for years it's a long strange trip it's been and for the San Francisco folks they'll get they'll get the connection you know what I was just thinking you said 16 it is strange because I probably met RedHat 20 years ago and so that's a little bit longer than you but that was out in Raleigh it was a much smaller company and when I think about the connection I think look IBM's had a long long investment and a long being a long fan of open source and when I think of Linux Linux really lights up our hardware and I think of the power box that you were showing this morning as well as the mainframe as well as all other hardware Linux really brings that to life and I think that's been at the root of our relationship yeah absolutely now I alluded to a little bit earlier we're working on some new stuff and this time it's a little bit higher in the software stack and we have before so what do you what would you say spearheaded that right so we think of software many people know about some people don't realize a lot of the words are called critical systems you know like reservation systems ATM systems retail banking a lot of the systems run on IBM software and when I say IBM software names such as WebSphere and MQ and db2 all sort of come to mind as being some of that software stack and really when I combine that with some of what you were talking about this morning along hybrid and I think this thing called containers you guys know a little about combining the two we think is going to make magic yeah and I certainly know containers and I think for myself seeing the rise of containers from just the introduction of the technology to customers consuming at mission-critical capacities it's been probably one of the fastest technology cycles I've ever seen before look we completely agree with that when you think back to what Paul talks about this morning on hybrid and we think about it we are made of firm commitment to containers all of our software will run on containers and all of our software runs Rell and you put those two together and this belief on hybrid and containers giving you their hybrid motion so that you can pick where you want to run all the software is really I think what has brought us together now even more than before yeah and the best part I think I've liked we haven't just done the product in downstream alignment we've been so tied in our technology approach we've been aligned all the way to the upstream communities absolutely look participating upstream participating in these projects really bringing all the innovation to bear you know when I hear all of you talk about you can't just be in a single company you got to tap into the world of innovation and everybody should contribute we firmly believe that instead of helping to do that is kind of why we're here yeah absolutely now the best part we're not just going to tell you about what we're doing together we're actually going to show you so how every once you tell the audience a little bit more about what we're doing I will go get the demo team ready in the back so you good okay so look we're doing a lot here together we're taking our software and we are begging to put it on top of Red Hat and openshift and really that's what I'm here to talk about for a few minutes and then we go to show it to you live and the demo guard should be with us so it'll hopefully go go well so when we look at extending our partnership it's really based on three fundamental principles and those principles are the following one it's a hybrid world every enterprise wants the ability to span across public private and their own premise world and we got to go there number two containers are strategic to both of us enterprise needs the agility you need a way to easily port things from place to place to place and containers is more than just wrapping something up containers give you all of the security the automation the deploy ability and we really firmly believe that and innovation is the path forward I mean you got to bring all the innovation to bear whether it's around security whether it's around all of the things we heard this morning around going across multiple infrastructures right the public or private and those are three firm beliefs that both of us have together so then explicitly what I'll be doing here number one all the IBM middleware is going to be certified on top of openshift and rel and through cloud private from IBM so that's number one all the middleware is going to run in rental containers on OpenShift on rail with all the cloud private automation and deployability in there number two we are going to make it so that this is the complete stack when you think about from hardware to hypervisor to os/2 the container platform to all of the middleware it's going to be certified up and down all the way so that you can get comfort that this is certified against all the cyber security attacks that come your way three because we do the certification that means a complete stack can be deployed wherever OpenShift runs so that way you give the complete flexibility and you no longer have to worry about that the development lifecycle is extended all the way from inception to production and the management plane then gives you all of the delivery and operation support needed to lower that cost and lastly professional services through the IBM garages as well as the Red Hat innovation labs and I think that this combination is really speaks to the power of both companies coming together and both of us working together to give all of you that flexibility and deployment capabilities across one can't can't help it one architecture chart and that's the only architecture chart I promise you so if you look at it right from the bottom this speaks to what I'm talking about you begin at the bottom and you have a choice of infrastructure the IBM cloud as well as other infrastructure as a service virtual machines as well as IBM power and IBM mainframe as is the infrastructure choices underneath so you choose what what is best suited for the workload well with the container service with the open shift platform managing all of that environment as well as giving the orchestration that kubernetes gives you up to the platform services from IBM cloud private so it contains the catalog of all middle we're both IBM's as well as open-source it contains all the deployment capability to go deploy that and it contains all the operational management so things like come back up if things go down worry about auto scaling all those features that you want come to you from there and that is why that combination is so so powerful but rather than just hear me talk about it I'm also going to now bring up a couple of people to talk about it and what all are they going to show you they're going to show you how you can deploy an application on this environment so you can think of that as either a cloud native application but you can also think about it as how do you modernize an application using micro services but you don't want to just keep your application always within its walls you also many times want to access different cloud services from this and how do you do that and I'm not going to tell you which ones they're going to come and tell you and how do you tackle the complexity of both hybrid data data that crosses both from the private world to the public world and as well as target the extra workloads that you want so that's kind of the sense of what you're going to see through through the demonstrations but with that I'm going to invite Chris and Michael to come up I'm not going to tell you which one's from IBM which runs from Red Hat hopefully you'll be able to make the right guess so with that Chris and Michael [Music] so so thank you Arvind hopefully people can guess which ones from Red Hat based on the shoes I you know it's some really exciting stuff that we just heard there what I believe that I'm I'm most excited about when I look out upon the audience and the opportunity for customers is with this announcement there are quite literally millions of applications now that can be modernized and made available on any cloud anywhere with the combination of IBM cloud private and OpenShift and I'm most thrilled to have mr. Michael elder a distinguished engineer from IBM here with us today and you know Michael would you maybe describe for the folks what we're actually going to go over today absolutely so when you think about how do I carry forward existing applications how do I build new applications as well you're creating micro services that always need a mixture of data and messaging and caching so this example application shows java-based micro services running on WebSphere Liberty each of which are then leveraging things like IBM MQ for messaging IBM db2 for data operational decision manager all of which is fully containerized and running on top of the Red Hat open chip container platform and in fact we're even gonna enhance stock trader to help it understand how you feel but okay hang on so I'm a little slow to the draw sometimes you said we're gonna have an application tell me how I feel exactly exactly you think about your enterprise apps you want to improve customer service understanding how your clients feel can't help you do that okay well this I'd like to see that in action all right let's do it okay so the first thing we'll do is we'll actually take a look at the catalog and here in the IBM cloud private catalog this is all of the content that's available to deploy now into this hybrid solution so we see workloads for IBM will see workloads for other open source packages etc each of these are packaged up as helm charts that are deploying a set of images that will be certified for Red Hat Linux and in this case we're going to go through and start with a simple example with a node out well click a few actions here we'll give it a name now do you have your console up over there I certainly do all right perfect so we'll deploy this into the new old namespace and will deploy notate okay alright anything happening of course it's come right up and so you know what what I really like about this is regardless of if I'm used to using IBM clout private or if I'm used to working with open shift yeah the experience is well with the tool of whatever I'm you know used to dealing with on a daily basis but I mean you know I got to tell you we we deployed node ourselves all the time what about and what about when was the last time you deployed MQ on open shift you never I maybe never all right let's fix that so MQ obviously is a critical component for messaging for lots of highly transactional systems here we'll deploy this as a container on the platform now I'm going to deploy this one again into new worlds I'm gonna disable persistence and for my application I'm going to need a queue manager so I'm going to have it automatically setup my queue manager as well now this will deploy a couple of things what do you see I see IBM in cube all right so there's your stateful set running MQ and of course there's a couple of other components that get stood up as needed here including things like credentials and secrets and the service etc but all of this is they're out of the box ok so impressive right but that's the what I think you know what I'm really looking at is maybe how a well is this running you know what else does this partnership bring when I look at IBM cloud private windows inches well so that's a key reason about why it's not just about IBM middleware running on open shift but also IBM cloud private because ultimately you need that common management plane when you deploy a container the next thing you have to worry about is how do I get its logs how do I manage its help how do I manage license consumption how do I have a common security plan right so cloud private is that enveloping wrapper around IBM middleware to provide those capabilities in a common way and so here we'll switch over to our dashboard this is our Griffin and Prometheus stack that's deployed also now on cloud private running on OpenShift and we're looking at a different namespace we're looking at the stock trader namespace we'll go back to this app here momentarily and we can see all the different pieces what if you switch over to the stock trader workspace on open shipped yeah I think we might be able to do that here hey there it is alright and so what you're gonna see here all the different pieces of this op right there's d b2 over here I see the portfolio Java microservice running on Webster Liberty I see my Redis cash I see MQ all of these are the components we saw in the architecture picture a minute ago ya know so this is really great I mean so maybe let's take a look at the actual application I see we have a fine stock trader app here now we mentioned understanding how I feel exactly you know well I feel good that this is you know a brand new stock trader app versus the one from ten years ago that don't feel like we used forever so the key thing is this app is actually all of those micro services in addition to things like business rules etc to help understand the loyalty program so one of the things we could do here is actually enhance it with a a AI service from Watson this is tone analyzer it helps me understand how that user actually feels and will be able to go through and submit some feedback to understand that user ok well let's see if we can take a look at that so I tried to click on youth clearly you're not very happy right now here I'll do one quick thing over here go for it we'll clear a cache for our sample lab so look you guys don't actually know as Michael and I just wrote this no js' front end backstage while Arvin was actually talking with Matt and we deployed it real-time using continuous integration and continuous delivery that we have available with openshift well the great thing is it's a live demo right so we're gonna do it all live all the time all right so you mentioned it'll tell me how I'm feeling right so if we look at so right there it looks like they're pretty angry probably because our cache hadn't been cleared before we started the demo maybe well that would make me angry but I should be happy because I mean I have a lot of money well it's it's more than I get today for sure so but you know again I don't want to remain angry so does Watson actually understand southern I know it speaks like eighty different languages but well you know I'm from South Carolina to understand South Carolina southern but I don't know about your North Carolina southern alright well let's give it a go here y'all done a real real know no profanity now this is live I've done a real real nice job on this here fancy demo all right hey all right likes me now all right cool and the key thing is just a quick note right it's showing you've got a free trade so we can integrate those business rules and then decide to I do put one trade if you're angry give me more it's all bringing it together into one platform all running on open show yeah and I can see the possibilities right of we've not only deployed services but getting that feedback from our customers to understand well how well the services are being used and are people really happy with what they have hey listen Michael this was amazing I read you joining us today I hope you guys enjoyed this demo as well so all of you know who this next company is as I look out through the crowd based on what I can actually see with the sun shining down on me right now I can see their influence everywhere you know Sports is in our everyday lives and these guys are equally innovative in that space as they are with hybrid cloud computing and they use that to help maintain and spread their message throughout the world of course I'm talking about Nike I think you'll enjoy this next video about Nike and their brand and then we're going to hear directly from my twitting about what they're doing with Red Hat technology new developments in the top story of the day the world has stopped turning on its axis top scientists are currently racing to come up with a solution everybody going this way [Music] the wrong way [Music] please welcome Nike vice president of infrastructure engineering Mike witig [Music] hi everybody over the last five years at Nike we have transformed our technology landscape to allow us to connect more directly to our consumers through our retail stores through Nike comm and our mobile apps the first step in doing that was redesigning our global network to allow us to have direct connectivity into both Asia and AWS in Europe in Asia and in the Americas having that proximity to those cloud providers allows us to make decisions about application workload placement based on our strategy instead of having design around latency concerns now some of those workloads are very elastic things like our sneakers app for example that needs to burst out during certain hours of the week there's certain moments of the year when we have our high heat product launches and for those type of workloads we write that code ourselves and we use native cloud services but being hybrid has allowed us to not have to write everything that would go into that app but rather just the parts that are in that application consumer facing experience and there are other back-end systems certain core functionalities like order management warehouse management finance ERP and those are workloads that are third-party applications that we host on relevent over the last 18 months we have started to deploy certain elements of those core applications into both Azure and AWS hosted on rel and at first we were pretty cautious that we started with development environments and what we realized after those first successful deployments is that are the impact of those cloud migrations on our operating model was very small and that's because the tools that we use for monitoring for security for performance tuning didn't change even though we moved those core applications into Azure in AWS because of rel under the covers and getting to the point where we have that flexibility is a real enabler as an infrastructure team that allows us to just be in the yes business and really doesn't matter where we want to deploy different workload if either cloud provider or on-prem anywhere on the planet it allows us to move much more quickly and stay much more directed to our consumers and so having rel at the core of our strategy is a huge enabler for that flexibility and allowing us to operate in this hybrid model thanks very much [Applause] what a great example it's really nice to hear an IQ story of using sort of relish that foundation to enable their hybrid clout enable their infrastructure and there's a lot that's the story we spent over ten years making that possible for rel to be that foundation and we've learned a lot in that but let's circle back for a minute to the software vendors and what kicked off the day today with IBM IBM s one of the largest software portfolios on the planet but we learned through our journey on rel that you need thousands of vendors to be able to sport you across all of your different industries solve any challenge that you might have and you need those vendors aligned with your technology direction this is doubly important when the technology direction is changing like with containers we saw that two years ago bread had introduced our container certification program now this program was focused on allowing you to identify vendors that had those shared technology goals but identification by itself wasn't enough in this fast-paced world so last year we introduced trusted content we introduced our container health index publicly grading red hats images that form the foundation for those vendor images and that was great because those of you that are familiar with containers know that you're taking software from vendors you're combining that with software from companies like Red Hat and you are putting those into a single container and for you to run those in a mission-critical capacity you have to know that we can both stand by and support those deployments but even trusted content wasn't enough so this year I'm excited that we are extending once again to introduce trusted operations now last week we announced that cube con kubernetes conference the kubernetes operator SDK the goal of the kubernetes operators is to allow any software provider on kubernetes to encode how that software should run this is a critical part of a container ecosystem not just being able to find the vendors that you want to work with not just knowing that you can trust what's inside the container but knowing that you can efficiently run that software now the exciting part is because this is so closely aligned with the upstream technology that today we already have four partners that have functioning operators specifically Couchbase dynaTrace crunchy and black dot so right out of the gate you have security monitoring data store options available to you these partners are really leading the charge in terms of what it means to run their software on OpenShift but behind these four we have many more in fact this morning we announced over 60 partners that are committed to building operators they're taking their domain expertise and the software that they wrote that they know and extending that into how you are going to run that on containers in environments like OpenShift this really brings the power of being able to find the vendors being able to trust what's inside and know that you can run their software as efficiently as anyone else on the planet but instead of just telling you about this we actually want to show you this in action so why don't we bring back up the demo team to give you a little tour of what's possible with it guys thanks Matt so Matt talked about the concept of operators and when when I think about operators and what they do it's taking OpenShift based services and making them even smarter giving you insight into how they do things for example have we had an operator for the nodejs service that I was running earlier it would have detected the problem and fixed itself but when we look at it what really operators do when I look at it from an ecosystem perspective is for ISVs it's going to be a catalyst that's going to allow them to make their services as manageable and it's flexible and as you know maintainable as any public cloud service no matter where OpenShift is running and to help demonstrate this I've got my buddy Rob here Rob are we ready on the demo front we're ready awesome now I notice this screen looks really familiar to me but you know I think we want to give folks here a dev preview of a couple of things well we want to show you is the first substantial integration of the core OS tectonic technology with OpenShift and then the other thing is we are going to dive in a little bit more into operators and their usefulness so Rob yeah so what we're looking at here is the service catalog that you know and love and openshift and we've got a few new things in here we've actually integrated operators into the Service Catalog and I'm going to take this filter and give you a look at some of them that we have today so you can see we've got a list of operators exposed and this is the same way that your developers are already used to integrating with products they're right in your catalog and so now these are actually smarter services but how can we maybe look at that I mentioned that there's maybe a new view I'm used to seeing this as a developer but I hear we've got some really cool stuff if I'm the administrator of the console yeah so we've got a whole new side of the console for cluster administrators to get a look at under the infrastructure versus this dev focused view that we're looking at today today so let's go take a look at it so the first thing you see here is we've got a really rich set of monitoring and health status so we can see that we've got some alerts firing our control plane is up and we can even do capacity planning anything that you need to do to maintenance your cluster okay so it's it's not only for the the services in the cluster and doing things that you know I may be normally as a human operator would have to do but this this console view also gives me insight into the infrastructure itself right like maybe the nodes and maybe handling the security context is that true yes so these are new capabilities that we're bringing to open shift is the ability to do node management things like drain and unscheduled nodes to do day-to-day maintenance and then as well as having security constraints and things like role bindings for example and the exciting thing about this is this is a view that you've never been able to see before it's cross-cutting across namespaces so here we've got a number of admin bindings and we can see that they're connected to a number of namespaces and these would represent our engineering teams all the groups that are using the cluster and we've never had this view before this is a perfect way to audit your security you know it actually is is pretty exciting I mean I've been fortunate enough to be on the up and shift team since day one and I know that operations view is is something that we've you know strived for and so it's really exciting to see that we can offer that now but you know really this was a we want to get into what operators do and what they can do for us and so maybe you show us what the operator console looks like yeah so let's jump on over and see all the operators that we have installed on the cluster you can see that these mirror what we saw on the Service Catalog earlier now what we care about though is this Couchbase operator and we're gonna jump into the demo namespace as I said you can share a number of different teams on a cluster so it's gonna jump into this namespace okay cool so now what we want to show you guys when we think about operators you know we're gonna have a scenario here where there's going to be multiple replicas of a Couchbase service running in the cluster and then we're going to have a stateful set and what's interesting is those two things are not enough if I'm really trying to run this as a true service where it's highly available in persistent there's things that you know as a DBA that I'm normally going to have to do if there's some sort of node failure and so what we want to demonstrate to you is where operators combined with the power that was already within OpenShift are now coming together to keep this you know particular database service highly available and something that we can continue using so Rob what have you got there yeah so as you can see we've got our couch based demo cluster running here and we can see that it's up and running we've got three members we've got an off secret this is what's controlling access to a UI that we're gonna look at in a second but what really shows the power of the operator is looking at this view of the resources that it's managing you can see that we've got a service that's doing load balancing into the cluster and then like you said we've got our pods that are actually running the software itself okay so that's cool so maybe for everyone's benefit so we can show that this is happening live could we bring up the the Couchbase console please and keep up the openshift console both sides so what we see there we go so what we see on the on the right hand side is obviously the same console Rob was working in on the left-hand side as you can see by the the actual names of the pods that are there the the couch based services that are available and so Rob maybe um let's let's kill something that's always fun to do on stage yeah this is the power of the operator it's going to recover it so let's browse on over here and kill node number two so we're gonna forcefully kill this and kick off the recovery and I see right away that because of the integration that we have with operators the Couchbase console immediately picked up that something has changed in the environment now why is that important normally a human being would have to get that alert right and so with operators now we've taken that capability and we've realized that there has been a new event within the environment this is not something that you know kubernetes or open shipped by itself would be able to understand now I'm presuming we're gonna end up doing something else it's not just seeing that it failed and sure enough there we go remember when you have a stateful application rebalancing that data and making it available is just as important as ensuring that the disk is attached so I mean Rob thank you so much for you know driving this for us today and being here I mean you know not only Couchbase but as was mentioned by matt we also have you know crunchy dynaTrace and black duck I would encourage you all to go visit their booths out on the floor today and understand what they have available which are all you know here with a dev preview and then talk to the many other partners that we have that are also looking at operators so again rub thank you for joining us today Matt come on out okay this is gonna make for an exciting year of just what it means to consume container base content I think containers change how customers can get that I believe operators are gonna change how much they can trust running that content let's circle back to one more partner this next partner we have has changed the landscape of computing specifically with their work on hardware design work on core Linux itself you know in fact I think they've become so ubiquitous with computing that we often overlook the technological marvels that they've been able to overcome now for myself I studied computer engineering so in the late 90s I had the chance to study processor design I actually got to build one of my own processors now in my case it was the most trivial processor that you could imagine it was an 8-bit subtractor which means it can subtract two numbers 256 or smaller but in that process I learned the sheer complexity that goes into processor design things like wire placements that are so close that electrons can cut through the insulation in short and then doing those wire placements across three dimensions to multiple layers jamming in as many logic components as you possibly can and again in my case this was to make a processor that could subtract two numbers but once I was done with this the second part of the course was studying the Pentium processor now remember that moment forever because looking at what the Pentium processor was able to accomplish it was like looking at alien technology and the incredible thing is that Intel our next partner has been able to keep up that alien like pace of innovation twenty years later so we're excited have Doug Fisher here let's hear a little bit more from Intel for business wide open skies an open mind no matter the context the idea of being open almost only suggests the potential of infinite possibilities and that's exactly the power of open source whether it's expanding what's possible in business the science and technology or for the greater good which is why-- open source requires the involvement of a truly diverse community of contributors to scale and succeed creating infinite possibilities for technology and more importantly what we do with it [Music] you know what Intel one of our core values is risk-taking and I'm gonna go just a bit off script for a second and say I was just backstage and I saw a gentleman that looked a lot like Scott Guthrie who runs all of Microsoft's cloud enterprise efforts wearing a red shirt talking to Cormier I'm just saying I don't know maybe I need some more sleep but that's what I saw as we approach Intel's 50th anniversary these words spoken by our co-founder Robert Noyce are as relevant today as they were decades ago don't be encumbered by history this is about breaking boundaries in technology and then go off and do something wonderful is about innovation and driving innovation in our industry and Intel we're constantly looking to break boundaries to advance our technology in the cloud in enterprise space that is no different so I'm going to talk a bit about some of the boundaries we've been breaking and innovations we've been driving at Intel starting with our Intel Xeon platform Orion Xeon scalable platform we launched several months ago which was the biggest and mark the most advanced movement in this technology in over a decade we were able to drive critical performance capabilities unmatched agility and added necessary and sufficient security to that platform I couldn't be happier with the work we do with Red Hat and ensuring that those hero features that we drive into our platform they fully expose to all of you to drive that innovation to go off and do something wonderful well there's taking advantage of the performance features or agility features like our advanced vector extensions or avx-512 or Intel quick exist those technologies are fully embraced by Red Hat Enterprise Linux or whether it's security technologies like txt or trusted execution technology are fully incorporated and we look forward to working with Red Hat on their next release to ensure that our advancements continue to be exposed and their platform and all these workloads that are driving the need for us to break boundaries and our technology are driving more and more need for flexibility and computing and that's why we're excited about Intel's family of FPGAs to help deliver that additional flexibility for you to build those capabilities in your environment we have a broad set of FPGA capabilities from our power fish at Mac's product line all the way to our performance product line on the 6/10 strat exten we have a broad set of bets FPGAs what i've been talking to customers what's really exciting is to see the combination of using our Intel Xeon scalable platform in combination with FPGAs in addition to the acceleration development capabilities we've given to software developers combining all that together to deliver better and better solutions whether it's helping to accelerate data compression well there's pattern recognition or data encryption and decryption one of the things I saw in a data center recently was taking our Intel Xeon scalable platform utilizing the capabilities of FPGA to do data encryption between servers behind the firewall all the while using the FPGA to do that they preserve those precious CPU cycles to ensure they delivered the SLA to the customer yet provided more security for their data in the data center one of the edges in cyber security is innovation and route of trust starts at the hardware we recently renewed our commitment to security with our security first pledge has really three elements to our security first pledge first is customer first urgency we have now completed the release of the micro code updates for protection on our Intel platforms nine plus years since launch to protect against things like the side channel exploits transparent and timely communication we are going to communicate timely and openly on our Intel comm website whether it's about our patches performance or other relevant information and then ongoing security assurance we drive security into every one of our products we redesigned a portion of our processor to add these partition capability which is adding additional walls between applications and user level privileges to further secure that environment from bad actors I want to pause for a second and think everyone in this room involved in helping us work through our security first pledge this isn't something we do on our own it takes everyone in this room to help us do that the partnership and collaboration was next to none it's the most amazing thing I've seen since I've been in this industry so thank you we don't stop there we continue to advance our security capabilities cross-platform solutions we recently had a conference discussion at RSA where we talked about Intel Security Essentials where we deliver a framework of capabilities and the end that are in our silicon available for those to innovate our customers and the security ecosystem to innovate on a platform in a consistent way delivering that assurance that those capabilities will be on that platform we also talked about things like our security threat technology threat detection technology is something that we believe in and we launched that at RSA incorporates several elements one is ability to utilize our internal graphics to accelerate some of the memory scanning capabilities we call this an accelerated memory scanning it allows you to use the integrated graphics to scan memory again preserving those precious cycles on the core processor Microsoft adopted this and are now incorporated into their defender product and are shipping it today we also launched our threat SDK which allows partners like Cisco to utilize telemetry information to further secure their environments for cloud workloads so we'll continue to drive differential experiences into our platform for our ecosystem to innovate and deliver more and more capabilities one of the key aspects you have to protect is data by 2020 the projection is 44 zettabytes of data will be available 44 zettabytes of data by 2025 they project that will grow to a hundred and eighty s data bytes of data massive amount of data and what all you want to do is you want to drive value from that data drive and value from that data is absolutely critical and to do that you need to have that data closer and closer to your computation this is why we've been working Intel to break the boundaries in memory technology with our investment in 3d NAND we're reducing costs and driving up density in that form factor to ensure we get warm data closer to the computing we're also innovating on form factors we have here what we call our ruler form factor this ruler form factor is designed to drive as much dense as you can in a 1u rack we're going to continue to advance the capabilities to drive one petabyte of data at low power consumption into this ruler form factor SSD form factor so our innovation continues the biggest breakthrough and memory technology in the last 25 years in memory media technology was done by Intel we call this our 3d crosspoint technology and our 3d crosspoint technology is now going to be driven into SSDs as well as in a persistent memory form factor to be on the memory bus giving you the speed of memory characteristics of memory as well as the characteristics of storage given a new tier of memory for developers to take full advantage of and as you can see Red Hat is fully committed to integrating this capability into their platform to take full advantage of that new capability so I want to thank Paul and team for engaging with us to make sure that that's available for all of you to innovate on and so we're breaking boundaries and technology across a broad set of elements that we deliver that's what we're about we're going to continue to do that not be encumbered by the past your role is to go off and doing something wonderful with that technology all ecosystems are embracing this and driving it including open source technology open source is a hub of innovation it's been that way for many many years that innovation that's being driven an open source is starting to transform many many businesses it's driving business transformation we're seeing this coming to light in the transformation of 5g driving 5g into the networked environment is a transformational moment an open source is playing a pivotal role in that with OpenStack own out and opie NFV and other open source projects were contributing to and participating in are helping drive that transformation in 5g as you do software-defined networks on our barrier breaking technology we're also seeing this transformation rapidly occurring in the cloud enterprise cloud enterprise are growing rapidly and innovation continues our work with virtualization and KVM continues to be aggressive to adopt technologies to advance and deliver more capabilities in virtualization as we look at this with Red Hat we're now working on Cube vert to help move virtualized workloads onto these platforms so that we can now have them managed at an open platform environment and Cube vert provides that so between Intel and Red Hat and the community we're investing resources to make certain that comes to product as containers a critical feature in Linux becomes more and more prevalent across the industry the growth of container elements continues at a rapid rapid pace one of the things that we wanted to bring to that is the ability to provide isolation without impairing the flexibility the speed and the footprint of a container with our clear container efforts along with hyper run v we were able to combine that and create we call cotta containers we launched this at the end of last year cotta containers is designed to have that container element available and adding elements like isolation both of these events need to have an orchestration and management capability Red Hat's OpenShift provides that capability for these workloads whether containerized or cube vert capabilities with virtual environments Red Hat openshift is designed to take that commercial capability to market and we've been working with Red Hat for several years now to develop what we call our Intel select solution Intel select solutions our Intel technology optimized for downstream workloads as we see a growth in a workload will work with a partner to optimize a solution on Intel technology to deliver the best solution that could be deployed quickly our effort here is to accelerate the adoption of these type of workloads in the market working with Red Hat's so now we're going to be deploying an Intel select solution design and optimized around Red Hat OpenShift we expect the industry's start deploying this capability very rapidly I'm excited to announce today that Lenovo is committed to be the first platform company to deliver this solution to market the Intel select solution to market will be delivered by Lenovo now I talked about what we're doing in industry and how we're transforming businesses our technology is also utilized for greater good there's no better example of this than the worked by dr. Stephen Hawking it was a sad day on March 14th of this year when dr. Stephen Hawking passed away but not before Intel had a 20-year relationship with dr. Hawking driving breakthrough capabilities innovating with him driving those robust capabilities to the rest of the world one of our Intel engineers an Intel fellow which is the highest technical achievement you can reach at Intel got to spend 10 years with dr. Hawking looking at innovative things they could do together with our technology and his breakthrough innovative thinking so I thought it'd be great to bring up our Intel fellow Lema notch Minh to talk about her work with dr. Hawking and what she learned in that experience come on up Elina [Music] great to see you Thanks something going on about the breakthrough breaking boundaries and Intel technology talk about how you use that in your work with dr. Hawking absolutely so the most important part was to really make that technology contextually aware because for people with disability every single interaction takes a long time so whether it was adapting for example the language model of his work predictor to understand whether he's gonna talk to people or whether he's writing a book on black holes or to even understand what specific application he might be using and then making sure that we're surfacing only enough actions that were relevant to reduce that amount of interaction so the tricky part is really to make all of that contextual awareness happen without totally confusing the user because it's constantly changing underneath it so how is that your work involving any open source so you know the problem with assistive technology in general is that it needs to be tailored to the specific disability which really makes it very hard and very expensive because it can't utilize the economies of scale so basically with the system that we built what we wanted to do is really enable unleashing innovation in the world right so you could take that framework you could tailor to a specific sensor for example a brain computer interface or something like that where you could actually then support a different set of users so that makes open-source a perfect fit because you could actually build and tailor and we you spoke with dr. Hawking what was this view of open source is it relevant to him so yeah so Stephen was adamant from the beginning that he wanted a system to benefit the world and not just himself so he spent a lot of time with us to actually build this system and he was adamant from day one that he would only engage with us if we were commit to actually open sourcing the technology that's fantastic and you had the privilege of working with them in 10 years I know you have some amazing stories to share so thank you so much for being here thank you so much in order for us to scale and that's what we're about at Intel is really scaling our capabilities it takes this community it takes this community of diverse capabilities it takes two births thought diverse thought of dr. Hawking couldn't be more relevant but we also are proud at Intel about leading efforts of diverse thought like women and Linux women in big data other areas like that where Intel feels that that diversity of thinking and engagement is critical for our success so as we look at Intel not to be encumbered by the past but break boundaries to deliver the technology that you all will go off and do something wonderful with we're going to remain committed to that and I look forward to continue working with you thank you and have a great conference [Applause] thank God now we have one more customer story for you today when you think about customers challenges in the technology landscape it is hard to ignore the public cloud these days public cloud is introducing capabilities that are driving the fastest rate of innovation that we've ever seen in our industry and our next customer they actually had that same challenge they wanted to tap into that innovation but they were also making bets for the long term they wanted flexibility and providers and they had to integrate to the systems that they already have and they have done a phenomenal job in executing to this so please give a warm welcome to Kerry Pierce from Cathay Pacific Kerry come on thanks very much Matt hi everyone thank you for giving me the opportunity to share a little bit about our our cloud journey let me start by telling you a little bit about Cathay Pacific we're an international airline based in Hong Kong and we serve a passenger and a cargo network to over 200 destinations in 52 countries and territories in the last seventy years and years seventy years we've made substantial investments to develop Hong Kong as one of the world's leading transportation hubs we invest in what matters most to our customers to you focusing on our exemplary service and our great product and it's both on the ground and in the air we're also investing and expanding our network beyond our multiple frequencies to the financial districts such as Tokyo New York and London and we're connecting Asia and Hong Kong with key tech hubs like San Francisco where we have multiple flights daily we're also connecting Asia in Hong Kong to places like Tel Aviv and our upcoming destination of Dublin in fact 2018 is actually going to be one of our biggest years in terms of network expansion and capacity growth and we will be launching in September our longest flight from Hong Kong direct to Washington DC and that'll be using a state-of-the-art Airbus a350 1000 aircraft so that's a little bit about Cathay Pacific let me tell you about our journey through the cloud I'm not going to go into technical details there's far smarter people out in the audience who will be able to do that for you just focus a little bit about what we were trying to achieve and the people side of it that helped us get there we had a couple of years ago no doubt the same issues that many of you do I don't think we're unique we had a traditional on-premise non-standardized fragile infrastructure it didn't meet our infrastructure needs and it didn't meet our development needs it was costly to maintain it was costly to grow and it really inhibited innovation most importantly it slowed the delivery of value to our customers at the same time you had the hype of cloud over the last few years cloud this cloud that clouds going to fix the world we were really keen on making sure we didn't get wound up and that so we focused on what we needed we started bottom up with a strategy we knew we wanted to be clouded Gnostic we wanted to have active active on-premise data centers with a single network and fabric and we wanted public clouds that were trusted and acted as an extension of that environment not independently we wanted to avoid single points of failure and we wanted to reduce inter dependencies by having loosely coupled designs and finally we wanted to be scalable we wanted to be able to cater for sudden surges of demand in a nutshell we kind of just wanted to make everything easier and a management level we wanted to be a broker of services so not one size fits all because that doesn't work but also not one of everything we want to standardize but a pragmatic range of services that met our development and support needs and worked in harmony with our public cloud not against it so we started on a journey with red hat we implemented Red Hat cloud forms and ansible to manage our hybrid cloud we also met implemented Red Hat satellite to maintain a manager environment we built a Red Hat OpenStack on crimson vironment to give us an alternative and at the same time we migrated a number of customer applications to a production public cloud open shift environment but it wasn't all Red Hat you love heard today that the Red Hat fits within an overall ecosystem we looked at a number of third-party tools and services and looked at developing those into our core solution I think at last count we had tried and tested somewhere past eight different tools and at the moment we still have around 62 in our environment that help us through that journey but let me put the technical solution aside a little bit because it doesn't matter how good your technical solution is if you don't have the culture and the people to get it right as a group we needed to be aligned for delivery and we focused on three core behaviors we focused on accountability agility and collaboration now I was really lucky we've got a pretty fantastic team for whom that was actually pretty easy but but again don't underestimate the importance of getting the culture and the people right because all the technology in the world doesn't matter if you don't have that right I asked the team what did we do differently because in our situation we didn't go out and hire a bunch of new people we didn't go out and hire a bunch of consultants we had the staff that had been with us for 10 20 and in some cases 30 years so what did we do differently it was really simple we just empowered and supported our staff we knew they were the smart ones they were the ones that were dealing with a legacy environment and they had the passion to make the change so as a team we encouraged suggestions and contributions from our overall IT community from the bottom up we started small we proved the case we told the story and then we got by him and only did did we implement wider the benefits the benefit through our staff were a huge increase in staff satisfaction reduction and application and platform outage support incidents risk free and failsafe application releases work-life balance no more midnight deployments and our application and infrastructure people could really focus on delivering customer value not on firefighting and for our end customers the people that travel with us it was really really simple we could provide a stable service that allowed for faster releases which meant we could deliver value faster in terms of stats we migrated 16 production b2c applications to a public cloud OpenShift environment in 12 months we decreased provisioning time from weeks or occasionally months we were waiting for hardware two minutes and we had a hundred percent availability of our key customer facing systems but most importantly it was about people we'd built a culture a culture of innovation that was built on a foundation of collaboration agility and accountability and that permeated throughout the IT organization not those just those people that were involved in the project everyone with an IT could see what good looked like and to see what it worked what it looked like in terms of working together and that was a key foundation for us the future for us you will have heard today everything's changing so we're going to continue to develop our open hybrid cloud onboard more public cloud service providers continue to build more modern applications and leverage the emerging technology integrate and automate everything we possibly can and leverage more open source products with the great support from the open source community so there you have it that's our journey I think we succeeded by not being over awed and by starting with the basics the technology was key obviously it's a cool component but most importantly it was a way we approached our transition we had a clear strategy that was actually developed bottom-up by the people that were involved day to day and we empowered those people to deliver and that provided benefits to both our staff and to our customers so thank you for giving the opportunity to share and I hope you enjoy the rest of the summer [Applause] I got one thanks what a great story would a great customer story to close on and we have one more partner to come up and this is a partner that all of you know that's Microsoft Microsoft has gone through an amazing transformation they've we've built an incredibly meaningful partnership with them all the way from our open source collaboration to what we do in the business side we started with support for Red Hat Enterprise Linux on hyper-v and that was truly just the beginning today we're announcing one of the most exciting joint product offerings on the market today let's please give a warm welcome to Paul correr and Scott Scott Guthrie to tell us about it guys come on out you know Scot welcome welcome to the Red Hat summer thanks for coming really appreciate it great to be here you know many surprises a lot of people when we you know published a list of speakers and then you rock you were on it and you and I are on stage here it's really really important and exciting to us exciting new partnership we've worked together a long time from the hypervisor up to common support and now around hybrid hybrid cloud maybe from your perspective a little bit of of what led us here well you know I think the thing that's really led us here is customers and you know Microsoft we've been on kind of a transformation journey the last several years where you know we really try to put customers at the center of everything that we do and you know as part of that you quickly learned from customers in terms of I'm including everyone here just you know you've got a hybrid of state you know both in terms of what you run on premises where it has a lot of Red Hat software a lot of Microsoft software and then really is they take the journey to the cloud looking at a hybrid of state in terms of how do you run that now between on-premises and a public cloud provider and so I think the thing that both of us are recognized and certainly you know our focus here at Microsoft has been you know how do we really meet customers with where they're at and where they want to go and make them successful in that journey and you know it's been fantastic working with Paul and the Red Hat team over the last two years in particular we spend a lot of time together and you know really excited about the journey ahead so um maybe you can share a bit more about the announcement where we're about to make today yeah so it's it's it's a really exciting announcement it's and really kind of I think first of its kind in that we're delivering a Red Hat openshift on Azure service that we're jointly developing and jointly managing together so this is different than sort of traditional offering where it's just running inside VMs and it's sort of two vendors working this is really a jointly managed service that we're providing with full enterprise support with a full SLA where the you know single throat to choke if you will although it's collectively both are choke the throats in terms of making sure that it works well and it's really uniquely designed around this hybrid world and in that it supports will support both Windows and Linux containers and it role you know it's the same open ship that runs both in the public cloud on Azure and on-premises and you know it's something that we hear a lot from customers I know there's a lot of people here that have asked both of us for this and super excited to be able to talk about it today and we're gonna show off the first demo of it just a bit okay well I'm gonna ask you to elaborate a bit more about this how this fits into the bigger Microsoft picture and I'll get out of your way and so thanks again thank you for coming here we go thanks Paul so I thought I'd spend just a few minutes talking about wouldn't you know that some of the work that we're doing with Microsoft Asher and the overall Microsoft cloud I didn't go deeper in terms of the new offering that we're announcing today together with red hat and show demo of it actually in action in a few minutes you know the high level in terms of you know some of the work that we've been doing at Microsoft the last couple years you know it's really been around this this journey to the cloud that we see every organization going on today and specifically the Microsoft Azure we've been providing really a cloud platform that delivers the infrastructure the application and kind of the core computing needs that organizations have as they want to be able to take advantage of what the cloud has to offer and in terms of our focus with Azure you know we've really focused we deliver lots and lots of different services and features but we focused really in particular on kind of four key themes and we see these four key themes aligning very well with the journey Red Hat it's been on and it's partly why you know we think the partnership between the two companies makes so much sense and you know for us the thing that we've been really focused on has been with a or in terms of how do we deliver a really productive cloud meaning how do we enable you to take advantage of cutting-edge technology and how do we kind of accelerate the successful adoption of it whether it's around the integration of managed services that we provide both in terms of the application space in the data space the analytic and AI space but also in terms of just the end-to-end management and development tools and how all those services work together so that teams can basically adopt them and be super successful yeah we deeply believe in hybrid and believe that the world is going to be a multi cloud and a multi distributed world and how do we enable organizations to be able to take the existing investments that they already have and be able to easily integrate them in a public cloud and with a public cloud environment and get immediate ROI on day one without how to rip and replace tons of solutions you know we're moving very aggressively in the AI space and are looking to provide a rich set of AI services both finished AI models things like speech detection vision detection object motion etc that any developer even at non data scientists can integrate to make application smarter and then we provide a rich set of AI tooling that enables organizations to build custom models and be able to integrate them also as part of their applications and with their data and then we invest very very heavily on trust Trust is sort of at the core of a sure and we now have more compliant certifications than any other cloud provider we run in more countries than any other cloud provider and we really focus around unique promises around data residency data sovereignty and privacy that are really differentiated across the industry and terms of where Iser runs today we're in 50 regions around the world so our region for us is typically a cluster of multiple data centers that are grouped together and you can see we're pretty much on every continent with the exception of Antarctica today and the beauty is you're going to be able to take the Red Hat open shift service and run it on ashore in each of these different locations and really have a truly global footprint as you look to build and deploy solutions and you know we've seen kind of this focus on productivity hybrid intelligence and Trust really resonate in the market and about 90 percent of Fortune 500 companies today are deployed on Azure and you heard Nike talked a little bit earlier this afternoon about some of their journeys as they've moved to a dot public cloud this is a small logo of just a couple of the companies that are on ashore today and what I do is actually even before we dive into the open ship demo is actually just show a quick video you know one of the companies thing there are actually several people from that organization here today Deutsche Bank who have been working with both Microsoft and Red Hat for many years Microsoft on the other side Red Hat both on the rel side and then on the OpenShift side and it's just one of these customers that have helped bring the two companies together to deliver this managed openshift service on Azure and so I'm just going to play a quick video of some of the folks that Deutsche Bank talking about their experiences and what they're trying to get out of it so we could roll the video that'd be great technology is at the absolute heart of Deutsche Bank we've recognized that the cost of running our infrastructure was particularly high there was a enormous amount of under utilization we needed a platform which was open to polyglot architecture supporting any kind of application workload across the various business lines of the third we analyzed over 60 different vendor products and we ended up with Red Hat openshift I'm super excited Microsoft or supporting Linux so strongly to adopting a hybrid approach we chose as here because Microsoft was the ideal partner to work with on constructs around security compliance business continuity as you as in all the places geographically that we need to be we have applications now able to go from a proof of concept to production in three weeks that is already breaking records openshift gives us given entities and containers allows us to apply the same sets of processes automation across a wide range of our application landscape on any given day we run between seven and twelve thousand containers across three regions we start see huge levels of cost reduction because of the level of multi-tenancy that we can achieve through containers open ship gives us an abstraction layer which is allows us to move our applications between providers without having to reconfigure or recode those applications what's really exciting for me about this journey is the way they're both Red Hat and Microsoft have embraced not just what we're doing but what each other are doing and have worked together to build open shift as a first-class citizen with Microsoft [Applause] in terms of what we're announcing today is a new fully managed OpenShift service on Azure and it's really the first fully managed service provided end-to-end across any of the cloud providers and it's jointly engineer operated and supported by both Microsoft and Red Hat and that means again sort of one service one SLA and both companies standing for a link firmly behind it really again focusing around how do we make customers successful and as part of that really providing the enterprise-grade not just isolates but also support and integration testing so you can also take advantage of all your rel and linux-based containers and all of your Windows server based containers and how can you run them in a joint way with a common management stack taking the advantage of one service and get maximum density get maximum code reuse and be able to take advantage of a containerized world in a better way than ever before and make this customer focus is very much at the center of what both companies are really centered around and so what if I do be fun is rather than just talk about openshift as actually kind of show off a little bit of a journey in terms of what this move to take advantage of it looks like and so I'd like to invite Brendan and Chris onstage who are actually going to show off a live demo of openshift on Azure in action and really walk through how to provision the service and basically how to start taking advantage of it using the full open ship ecosystem so please welcome Brendan and Chris we're going to join us on stage for a demo thanks God thanks man it's been a good afternoon so you know what we want to get into right now first I'd like to think Brandon burns for joining us from Microsoft build it's a busy week for you I'm sure your own stage there a few times as well you know what I like most about what we just announced is not only the business and technical aspects but it's that operational aspect the uniqueness the expertise that RedHat has for running OpenShift combined with the expertise that Microsoft has within Azure and customers are going to get this joint offering if you will with you know Red Hat OpenShift on Microsoft Azure and so you know kind of with that again Brendan I really appreciate you being here maybe talk to the folks about what we're going to show yeah so we're going to take a look at what it looks like to deploy OpenShift on to Azure via the new OpenShift service and the real selling point the really great part of this is the the deep integration with a cloud native app API so the same tooling that you would use to create virtual machines to create disks trade databases is now the tooling that you're going to use to create an open chip cluster so to show you this first we're going to create a resource group here so we're going to create that resource group in East us using the AZ tool that's the the azure command-line tooling a resource group is sort of a folder on Azure that holds all of your stuff so that's gonna come back into the second I've created my resource group in East us and now we're gonna use that exact same tool calling into into Azure api's to provision an open shift cluster so here we go we have AZ open shift that's our new command line tool putting it into that resource group I'm gonna get into East us alright so it's gonna take a little bit of time to deploy that open shift cluster it's doing a bunch of work behind the scenes provisioning all kinds of resources as well as credentials to access a bunch of different as your API so are we actually able to see this to you yeah so we can cut over to in just a second we can cut over to that resource group in a reload so Brendan while relating the beauty of what you know the teams have been doing together already is the fact that now open shift is a first-class citizen as it were yeah absolutely within the agent so I presume not only can I do a deployment but I can do things like scale and check my credentials and pretty much everything that I could do with any other service with that that's exactly right so we can anything that you you were used to doing via the my computer has locked up there we go the demo gods are totally with me oh there we go oh no I hit reload yeah that was that was just evil timing on the house this is another use for operators as we talked about earlier today that's right my dashboard should be coming up do I do I dare click on something that's awesome that was totally it was there there we go good job so what's really interesting about this I've also heard that it deploys you know in as little as five to six minutes which is really good for customers they want to get up and running with it but all right there we go there it is who managed to make it see that shows that it's real right you see the sweat coming off of me there but there you can see the I feel it you can see the various resources that are being created in order to create this openshift cluster virtual machines disks all of the pieces provision for you automatically via that one single command line call now of course it takes a few minutes to to create the cluster so in order to show the other side of that integration the integration between openshift and Azure I'm going to cut over to an open shipped cluster that I already have created alright so here you can see my open shift cluster that's running on Microsoft Azure I'm gonna actually log in over here and the first sign you're gonna see of the integration is it's actually using my credentials my login and going through Active Directory and any corporate policies that I may have around smart cards two-factor off anything like that authenticate myself to that open chef cluster so I'll accept that it can access my and now we're gonna load up the OpenShift web console so now this looks familiar to me oh yeah so if anybody's used OpenShift out there this is the exact same console and what we're going to show though is how this console via the open service broker and the open service broker implementation for Azure integrates natively with OpenShift all right so we can go down here and we can actually see I want to deploy a database I'm gonna deploy Mongo as my key value store that I'm going to use but you know like as we talk about management and having a OpenShift cluster that's managed for you I don't really want to have to manage my database either so I'm actually going to use cosmos DB it's a native Azure service it's a multilingual database that offers me the ability to access my data in a variety of different formats including MongoDB fully managed replicated around the world a pretty incredible service so I'm going to go ahead and create that so now Brendan what's interesting I think to me is you know we talked about the operational aspects and clearly it's not you and I running the clusters but you do need that way to interface with it and so when customers are able to deploy this all of this is out of the box there's no additional contemporary like this is what you get when you create when you use that tool to create that open chef cluster this is what you get with all of that integration ok great step through here and go ahead don't have any IP ranges there we go all right and we create that binding all right and so now behind the scenes openshift is integrated with the azure api's with all of my credentials to go ahead and create that distributed database once it's done provisioning actually all of the credentials necessary to access the database are going to be automatically populated into kubernetes available for me inside of OpenShift via service discovery to access from my application without any further work so I think that really shows not only the power of integrating openshift with an azure based API but actually the power of integrating a Druze API is inside of OpenShift to make a truly seamless experience for managing and deploying your containers across a variety of different platforms yeah hey you know Brendan this is great I know you've got a flight to catch because I think you're back onstage in a few hours but you know really appreciate you joining us today absolutely I look forward to seeing what else we do yeah absolutely thank you so much thanks guys Matt you want to come back on up thanks a lot guys if you have never had the opportunity to do a live demo in front of 8,000 people it'll give you a new appreciation for standing up there and doing it and that was really good you know every time I get the chance just to take a step back and think about the technology that we have at our command today I'm in awe just the progress over the last 10 or 20 years is incredible on to think about what might come in the next 10 or 20 years really is unthinkable you even forget 10 years what might come in the next five years even the next two years but this can create a lot of uncertainty in the environment of what's going to be to come but I believe I am certain about one thing and that is if ever there was a time when any idea is achievable it is now just think about what you've seen today every aspect of open hybrid cloud you have the world's infrastructure at your fingertips and it's not stopping you've heard about this the innovation of open source how fast that's evolving and improving this capability you've heard this afternoon from an entire technology ecosystem that's ready to help you on this journey and you've heard from customer after customer that's already started their journey in the successes that they've had you're one of the neat parts about this afternoon you will aren't later this week you will actually get to put your hands on all of this technology together in our live audience demo you know this is what some it's all about for us it's a chance to bring together the technology experts that you can work with to help formulate how to pull off those ideas we have the chance to bring together technology experts our customers and our partners and really create an environment where everyone can experience the power of open source that same spark that I talked about when I was at IBM where I understood the but intial that open-source had for enterprise customers we want to create the environment where you can have your own spark you can have that same inspiration let's make this you know in tomorrow's keynote actually you will hear a story about how open-source is changing medicine as we know it and literally saving lives it is a great example of expanding the ideas it might be possible that we came into this event with so let's make this the best summit ever thank you very much for being here let's kick things off right head down to the Welcome Reception in the expo hall and please enjoy the summit thank you all so much [Music] [Music]
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