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Rob Lloyd, Hyperloop One | .NEXT Conference EU 2017


 

>> Narrator: Live from Nice, France. It's theCUBE, covering .NEXT Conference 2017 Europe. Brought to you by Nutanix. Hi, I'm Stu Miniman and this is SiliconANGLE Media's coverage of theCUBE at Nutanix .NEXT in East Frant. Really excited to have on the program Rob Lloyd who is the CEO of Hyperloop One. Off of the keynote this morning Rob, thank you so much for finding time to join us. It's great to join you. So, it's interesting. I've been watching Hyperloop since the day one when it got announced. I'm study mechanical engineering. So transportation's something I looked at. But I've been in the tech world. I knew you back from your Cisco days. When I talked to some friends of mine that didn't know about Hyperloop, you kind of explain it was like, "Oh! Remember the bank pneumatic tubes? "It's like we're going to do that with people." And they're like, "That sounds crazy!" And then you say, "Well, Elon Musk is behind it." And they're like, "Well, OK, another Elon Musk thing "that's probably going to be near impossible, "but they will find a way to make it work." >> Rob: Mm-hmm. You talked a little about your journey in the keynote this morning, but let's start, Hyperloop One. Pre-revenue, give kind of a thumbnail of the company and where you are today. So it's a three year old company. Literally in a garage, in the very late part of 2014, our founder, co-founder, started on November 2nd. So, just an idea. A white paper that Elon wrote, which was the concepts of something very different. A new mode of transportation. Slightly outraged by the expense and archaic nature of the High-Speed Rail in California proposal. So, that's the starting point. A company that was founded, co-founded by Shervin Pishevar, a venture capitalist, and some brilliant engineer, Josh Giegel. Now, from that point, 300 people, 245 million dollars raised and just this summer, having only started on the designs, tested some concepts: a magnetic levitation, a custom-design linear electric motor, evacuating a tube to the equivalent of 200,000 feet above the Earth's surface. We built a full-scale prototype. 500 meters prove the tech is working, and the cool part is that the speed with which this engineering and development is occurring is like nothing else. So, it's kind of DevOps for hardware. And we saw what happened when people kind of went to Agile Development Methodologies. We saw it in tech. But it really hasn't hit the traditional methods of transportation, where people build in silos. They're not closely associated with a fabricator or a welder. And we have mechanical engineers working with fabricators working with welders, and you make amazing progress when you see that happen. You stated, it's been over 100 years since we had a kind of major new transportation model. The tooling that allows you to prototype this... I know, it's kind of, friend of mine, it's watching the space stuff and watching the videos that you put out. Everything from testing the engine, to the pod. If I remember, wasn't there a contest around the pods, too? Well, actually, yeah. The tools we have today, the analytics tools, the way we can model things, didn't exist when we did our first moonshots, when the United States said we're going to put a man on the moon and NASA was mobilized and the country was excited. We didn't have the tools we have today. So we have much, much better tools. We have methodologies and approaches that are not accepted everywhere but are embraced in our company. And you make things happen that were taking five years from an engineering perspective. And you can build a full-scale prototype in 10 months. That really changes the speed with which this can occur. Most people say this would take a decade. This is going to take three years. As I said, like other Elon Musk companies, you've got strong conviction at Hyperloop One. Some of the things that kind of skeptics come up with reminds me a lot of autonomous vehicles. "Ah, well, regulators are never going to let it happen, "and, gosh, safety." It's like "I'm putting software? "It's going to do this? We're going to be going at what speeds?" And you know, "How fast?" And all these things. How long's this going to take before its reality? Can you give us a little bit of that road map, as to how we make sure that once somebody actually goes in this, that they're not going to end up just completely flattened? So, the way that we're approaching this is actually different than the way in which most new technologies are regulated in transportation. We're going to partner with one or two countries. We're going to partner with the regulator while we're designing the commercial version of our technology. So while we commercialize, which is the next two to three years of our road map, we know the tech works. Now you build a commercial offer. You build the car. You build the pod. We will commercialize this. We're going to work with them now, so we don't come to them in three to five years and say, "Would you please certify this?" And in doing so, we actually bring a huge opportunity to the countries that go first. We ran a global competition, to kind of AKA Peter Diamandis, who's on our board, like the X Prize. We actually asked countries, "Who'd like to build the world's first Hyperloop?" 2,600 people registered. 100 serious submissions. Dozens of them are now real projects moving forward with government support. So, the short answer is, we have to do it differently. We're going to partner with a regulator while we're commercializing the tech. And then when we get there, of course you want it to be safe. Of course you'll need certification. But you do that now rather than later. And you'll end up bringing benefits to a country that chooses to go first. Did I hear right that the first solution is probably going to be in the Middle East? There is a good probability that's the case. The land is fairly flat. We can build along existing right-of-ways. There's massive investments in airports and ports there. Wherever there's a very dense transportation hub today, airports, downtown centers, connections to metro or train stations, that's where we want to put kind of a Hyperloop portals. So think of it as the backbone between two data centers. All the activity going on in the data center, we want to connect those high-density locations. But it's not just one-to-one. We can branch on and branch off. So it's sort of like point-to-point packet switching. One of the things that really excited me in your presentation that I didn't know as well is you talked about kind of the sustainability, the energy of this compared to other options, as well as the affordability. Something that really could help a lot of environments. Could you speak to those? Yeah, so... There is absolute science about the substitution rates that will go to a faster mode of transportation if the price is right. So, our model as we analyze opportunities around the world, in the United States, in Europe, Northern Europe, Canada, India, and the Middle East, where we see a lot of our projects today... If we price at the same price level of the current mode of transport, you'll get almost 100% conversion, because why not? Why wouldn't I go, in nine minutes, to Abu Dhabi from Dubai, instead of what could be a two-hour car drive? But why not price it for the ticket of a metro ride? Then you'll get really high ridership, high utilization. The economics of building infrastructure, a PPP structure that would bring private equity, debt, pension funds, sovereign funds together, to invest in that new infrastructure, that's how it's going to work. So that's the passenger case. And then on the freight side, you know, seriously, we forgot that this on-demand economy is based on a transportation network that effectively is 100 to 200 years old. Steel cans, right? This idea of a container was invented, a standard-sized container that goes on ships. The ships unload them in ports. They sit a couple of days. Then a truck puts it on the back, and they drive through our cities. Or it goes on the back of a train and takes seven to ten days to get to its consumer. That doesn't work anymore, in this world of Amazon, on-demand, Alibaba commerce. The only option they have is to pay for air freight, which is five to six times more than it would cost to carry those same packages and goods in a Hyperloop cargo system. Huge opportunity. Rob, speak about sustainability, kind of the energy required for this compared to other modes of transportation. We take some energy to remove the pressure inside the tube which obviously reduces resistance. It's an all-electric motor. Because we have little resistance and no friction, because we're floating on magnets, effectively floating on a magnetic cushion, once you're up to speed, you're pretty much gliding, like gliding in space. >> Stu: What speed do we think that'll be? Well, by the way, this really is, I'm being very candid, it depends on the route. It depends on how straight we can get a right-of-way. It depends on the levels, so flat and straight means you can go fast. If you're going to go 300 kilometers, we can go six, seven, eight hundred miles an hour which is faster than an aircraft. And obviously city center to city center, then we don't have the drive of an hour and a half, the vagaries of weather, and all that other stuff, which has made air travel for most of us just a somewhat demoralizing experience. So, solar power, wind power, and in some environments where we do have a lot of sun, we can just have the tube covered with solar panels and make the entire thing energy neutral, which is really, really amazing. A new mode of transportation that doesn't consume any energy. Yeah, maybe Elon can help with some of the solar stuff. Elon's got that stuff. How much is Elon involved? So he's not involved in our company. His idea, right? His brainchild. Our company was formed to commercialize that, and there are others that are now in this market. I think we're the leader. No, I know we're the leader. We've demonstrated the technology no one else has. And we're there. I mean, this is a go-for-it business. So we're going for it. Well you just had a new partnership with Virgin announced recently. So Richard Branson, you know... Yeah, so Virgin Hyperloop One, a brand that actually has been known for customer experience, thinking of the customer, delivering an experience, taking on the giants as he did with Virgin Atlantic, putting people into space now from a commercial perspective, as well as satellites. So think of his companies and transportation and how that brings comfort to governments and investors, that we're here to actually really make something big happen, and Richard's done that. He's a serial entrepreneur. And that brand typically stands for an excellent experience. Yeah. He has pretty good track record as a risk taker out there, too. Some of the extreme things that he had done, but absolutely, the comfort and the brand there... Pre-revenue, you said a couple of years until we're there, but you mentioned even that you've got kind of a pipeline of orders already, so sounds like-- Well the projects are big, so this is infrastructure. We won't be financing that. That will be done by people that find governments and pension funds and sovereign funds and insurance companies that invest in infrastructure. But if you take a look at the projects because they're big, they start with billions and they go up from there. So it's kind of fun to think that you're first order could be three billion. It's kind of neat to go from this pre-revenue stage to the size of projects that we'll have. That three billion will be spent on, some will be on contractors, some will be on infrastructure, but for us, the revenues that will come will be high margin. We're building a software platform that will connect with other modes of transport and manage the massive amounts of data we'll be collecting off the pod and the track, the headway between these vehicles, which could be as close as ten seconds traveling at that speed, and then obviously you've got to have a whole lot of control software and a whole IoT Platform built in. Last question I have for you. We're here at a technology show. Just throw out there: software, massive amounts of data, I've got to have the analytics going into it, and there, is the tech all ready? How's the industry doing to support some of these kind of moonshot-type of activities? High-speed networking is going to be a big deal for us. So we probably need kind of an evolution of 5G because we're moving so fast inside that enclosed area that we're going to need some radio technology to keep all of those devices connected. That's a little bit of a push. Listen, we're starting from scratch. So we have a clean sheet. So we have legacy to integrate. That's typically an advantage. We're not trying to do mechanical switching. We'll do a digital switch, which means you'll actually just bump a vehicle off onto an on-ramp and weave it back in with software, kind of like packets on the network. But clean sheet. I think we have tools required to do everything that we're looking for today, an industry that's evolved, has developed around IoT, and a plethora of options that our architects and engineers are working on today. Gosh, all my background thinking about packet loss and things like that, it gets me a little bit nervous, but I know you've got lots of engineers working to solve that problem. Rob Lloyd, Hyperloop One. Really appreciate you joining us. I'm Stu Miniman. We'll be back with lots more coverage here from Nutanix .NEXT in Nice, France. You're watching theCUBE.

Published Date : Nov 9 2017

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Michael Ibbitson, Dubai Airports | Splunk .conf2017


 

>> Announcer: Live, from Washington, DC, it's theCUBE. Covering .cof2017. Brought to you by Splunk. (upbeat techno music) >> Welcome back to the nation's capital, theCUBE coming to you here from the Walter Washington Convention Center at .conf2017, Splunk's annual get-together, along with Dave Vellante, I'm John Walls. Good to have you with us here on theCUBE and how's your flying experience these days here in the States? Baggage, security, you happy? Well we're going to make you a little less... (laughs) Dubai Airports has just an exceptional network of operations that are going on right now, from soup to nuts and Michael Ibbitson is the VP of Technology and Infrastructure at Dubai. He joins us now here on theCUBE, and Michael, first off, glad to have you here in the States. >> Thank you. Good to be here. >> Good to see you, sir. You ran through on the key note stage a litany of checks that we all go through here in the States of, yes we'd love... better security, better baggage, even the golden bathroom, which I can't wait to hear about. But tell me about your focus with technology and Dubai, and what you're bringing to the job and how you're trying to revolutionize the travel experience. >> Yeah so, in Dubai we're really, really pushing the envelope in terms of volume, numbers of people going through the airport, but also we want to make it the best passenger experience we possibly can. We're already the biggest international airport in the world, going to be doing nearly 90 million passengers this year, growing to 100 million by the end of the decade, but we want to drive experience as well. And the airport is constrained, so we've got a limited site, so we now have to figure out how to do it to greater efficiency, automation, making the passenger experience better. You can get much better throughput in an airport if you take out all the queues. So that's a better experience. So you get both at the same time. >> Well, tell us about the security lines then, because Dave and I both relate to this here in the States. Sometimes they can be tedious to work through. So how are you addressing that through technology. >> Well, through lots of different ways. I mean, we put sensors all over the airport for lots of different things, and one of the key areas we've done it is in security. So we have some sensors that measure the queue length for us, which is really important. It allows us to understand what's happening now, in real time, deploy additional staff to support that, but also predicts what's happening over the next few hours, so we can be ready for whatever's coming next. On top of that, we then take data out of the lane itself, in real time, so we can see how many people are passing through, how many alarms they're setting off, and then we can use that data over time to understand the behavior of passengers. Certain destinations drive more security alarms, so we can now understand that and then try and pre-inform those passengers about what to do so everybody gets through faster. >> So kind of, like a way, is in reverse for the security line. >> Yeah, exactly. >> Love it, that's great. >> So, you mentioned the golden bathroom, I got to ask you-- (laughter) We saw some data that only 10 percent of the people admit that they don't wash their hands when they leave the bathroom, but your data suggests its 25 percent of the people do not. I wonder if part of that reason is the reason that I often get frustrated is, when you put your hands underneath, nothing comes out. (laughter) >> John: You're waving underneath, right? >> In modern Dubai, airport bathrooms must actually give me water when I ask for it, is that right? >> Yeah, well, we like to think we've got pretty efficiently working bathrooms, that's for sure, but I think the challenge with the bathroom one, we wanted to understand how to make bathrooms cleaner and a nicer environment for everybody, and when you're doing 90 million passengers a year, that's a lot of people going to the bathroom. We put sensors all over the bathrooms, not CCTV, want to make sure that's clear. It's all like presence sensors, door lock sensors, when the faucets are on or off, people stood at basins, and that's just given us so much insight into how people actually use the bathroom. So we know that at peak hours, the number are quite low in terms of people who wash their hands after using the bathroom, but off-peak when it's quiet, the number goes right up to 100 percent. So, we think we've got some work to do on capacity, and understanding how people use the bathroom, and also maybe on the cleanliness. Maybe people are leaving because it's the lesser of two evils. Do I wash my hands, which doesn't look like a nice environment to wash my hands, or do I just walk out? >> So, some of the stats. 90 million passengers a year go through your airport and that'll be 100 million, over 100 million by 2020, is that right? >> Michael: On the current growth, yeah. >> And then 150 million bags, you handle, each year. >> Michael: That's correct. >> So there's a lot of data that you're collecting. So hence we're here at .conf. How do you use Splunk to sort of manage all this data? >> So we have two Splunk instances. We have one that does all of our IT stuff, and then we have one that's focused on all the business services, operations, if you like. And it's the business one that is kind of the most interesting because it drives the most debate and discussions about the future, and how we should plan the airport, and how we should drive performance. We have about four and a half billion data points in our Splunk, in our business Splunk instance, and it grows by somewhere around 12 to 14 million data points a day. Just baggage alone, every bag generates about 200 data points. Now, people don't probably think that from the outside, when you put the bag in, you drop the bag at the check-in desk and then you don't see it again til you to the other end, but there's so many check points that it passes, security screening that it goes through. It gets transferred in terms of jurisdiction between airline, airport, ground handler, and then it gets loaded onto the aircraft. All of these things, we create data points for all of those. So we can track it through your whole journey. I think these are fantastic opportunities for us to start thinking about how we might share that data the consumer in the future. We'd like to get to a point where your bag journey is just as well-informed as your own journey. >> Yeah, so, a little bit more on that then, I mean, just in terms of what your real life experience, what you hope it will be, in terms of your baggage, You were talking about taking down baggage arrival to a matter of seconds? >> Yeah so, you as a passenger, you arrive at the airport. You've got a process to go through before you're going to get reunited with your baggage, and that might be 10 minutes or 30 minutes, depending on the size and the nature of the airport that you arrive at. But as we know now, based on the data we have in Splunk, and we've been analyzing this data over the last four or five months, we know exactly how long it takes to get a bag from any aircraft stand to any point where you pick it up. And we can average that over a serious period of time. So if we can do that historically, we can start to predict that into the future. Based on the current conditions of the airport, we should be able to give you and exact time that your bag's going to arrive on that carousel. Maybe it will be down to a few seconds, maybe it'll be in the next 30 seconds your bag will arrive, type of message, but we want to give you that message to your phone. >> Think how nice that would be, Dave, if you're waiting at the baggage carousel, with another 150 of your best friends, and everybody's crowding around, watching for their bag to come out, but you know your bags about to come out in 20 seconds. >> Well, I always say it's one of my pet peeves everybody crowds around, and you can't see. Take three steps back and we'll all be better off. I wanted to ask you Michael, though, as a consumer of airline products and services, there seems to be a difference between the airport and the airline in terms of their data. You have a lot of data, the airlines obviously have a lot of data. Of course, they're competitive with each other. What kind of collaboration do you have with the airline, what kind of data do you share? >> So, I mean it really depends on the nature of your airport. Are you a hub for a big carrier, or do you have lots of small airlines all operating there, to how you might go about doing that. In both the airports that I've worked at recently, we've run projects to integrate the airline data into our systems. Cause we're just so much more well informed about what's happening and what's going to happen in the future when we do that. We spent the last couple of years working with Emirates, who's our biggest airline, to integrate their data, but we also have FlyDubai, who've got a huge flying program with us as well, and integrate their data so that we can start to combine the two data sets. And we do that within Splunk, so we know what's going on. The baggage data that I talked about, the 200 data points, I mean that comes from three different entities in reality. It's the airline at check-in, and the passengers data about their booking and everything else, the baggage system itself, and the security process it goes through, which is our data, and then the ground handler, which again is another set of data, because that bag then onto the aircraft, and inform the airline of where it is. And then that all gets combined back again at the point where you board the aircraft to make sure that that passenger and the bag are all on the same flight. So we've been pulling all that data into our systems and then sharing that back across the teams, to provide people with a lot more insight. So the airline wants to know the bags are going through successfully, the ground handler wants to know how many more they've got to come. So by sharing that data through a platform like Splunk, we're hopefully making a lot of breakthroughs. >> I think that's huge, because the mobile app is a game changer for an airline passenger. But the diversity of mobile apps, and the quality of the mobile apps is the function of the data model that each airline and their back-end processes, and you can tell some of the airlines that have sort of antiquated back-end processes, and those that don't have as much baggage, right? No pun intended. And so, my question is, with tools like Splunk and some innovation on your end, are you able to sort of unify those disparities? >> Yeah, and you've also got to remember something about the passenger, right? No passenger comes to an airport for an airport tour. They're coming because their going to fly somewhere, right? (laughs) And this is important. So they book a ticket to an airline, we might be able to integrate that data from all these different organizations at the airport, but who are you as the passenger really going to get that information from at the last moment? Probably from the airline because you're going to use their app, because you bought your ticket through it, and you're going to check in through it, and you maybe have a car service booked through it. So we would rather... we could be the combiner of that data, but then pass it back to the airline to display to you as the passenger, cause that makes more sense. But what's important for the passenger is that data is consistent at every point in the journey, whether you find it out from the airport, or whether you find it out from the airline, you want it to be the same. You don't want conflicting information. So that's what we can do by deciding to join these things together, but make sure that the consumer interface is the right one for the right time. Now that wouldn't work for us with Emirates because they're so huge and they have so many passengers for us, but for some of the smaller airlines, like British Airways, Virgin Atlantic, you know they have two, three flights a day with us, it might make more sense for their passengers to use our app in that situation. So it really depends who you are and what you're flying for, but we see that there's opportunity across that space, but what would be important is that every app tells the same story and has the same data >> John: It's like uniformity, right? >> Yeah, because that gives you so much confidence as a customer if that flight screen changes at the same time that your app pushes a notification to you, and it's exactly the same data, that's a huge amount of confidence that this is all really accurate and timely, and then you get to make decisions off that. >> I was struck by the comment that you guys are out of space and I think the way you phrase it is the city grew up around the airport. You'd think Dubai, I have not been, but you'd think Dubai, planning ahead, has lots of resources, but they're subject to the whims of metropolitan growth. Your challenge then is to use efficiency to squeeze more out of that fixed space. What are you doing in that regard? I mean that's a major CIO challenge. How do you deal with that? >> Yeah, I have to admit, that was the challenge that attracted me to the role, like how do you take this airport... when I joined it was about 78 million, couple of years back, and now pushing 90, pushing 100 by the end of the decade. That was the challenge for me, and that was the focus of the CEO, he said the only way we're going to grow this business is to figure out how to do more people, or more planes, through the same space. And that's really exciting, and the only way to do that is looking cutting out the waste wherever you can. Redefining the processes in areas, and removing all of the queues and all of the bottlenecks in the airport, whether that be in the airspace, on the airfield, in the terminal buildings for the passengers, in the baggage area for the bags. You've got to remove all those bottlenecks and I think, as a passenger, queuing up just wastes time and space. If we can make sure nobody ever queues, then everybody will get through the airport faster, which means we can do more people. We can take more people through the airport. So that's really the focus, and we have an internal project that we call queue-busting and it's literally just about busting the queues, busting the lines, as you call them here, and getting rid of them, because they're the thing that creates the capacity constraint-- >> Yeah, you talk about all these sensors you have around the airport, you talk about all the data that you're gathering, billions and billions of data points, so what don't you know that wish you did, or that you hope you can, relatively soon? >> I mean one of the things, so we know, like, the queuing time, all the major touch points, and that's been fantastic and we've, in our transfer security areas, in the last two years, we've lowered transfer security queuing from over eight minutes to an average of four minutes and 47 seconds, so we're really precise on this stuff now, it's great. But what we don't know is, the people's entire journey. So, we know that you queued in a certain place for four minutes, and you might queued up at check-in for maybe 10 minutes as well, but what we don't know is how long it took you to get between those points, which route you took, what's the most efficient, how to get you to spend more money in the airport because we... that's our business model, right? So that is where we need to learn a lot more, and I think there's a lot of work going on in that space, and we're doing some trials on some cool technology to figure out how to help you find your journey, make the most efficient overall journey through the airport, not just at the key check points. And obviously give you more time to enjoy the experience, we have shops and restaurants, we've got spas and swimming pools and hotels inside our airport, which we'd love for people to use more of, and I think we can do that if we can help them plan their journey better, so, I think there's still a lot of data out there. >> Well and, when you look at your strategic planning road map, how much runway do you have? I mean, you're using efficiency to utilize your space better, drive more revenue, customer satisfaction, avoiding the huge cutbacks of building another airport, which is not going to be as convenient. How much, again no pun intended, how much runway do you have in terms of that strategic plan? >> Well based on our current expectations, predictions that we have, we're looking at this site being able to do about 120 million, maybe we can squeeze a bit more out of it, >> Decade, plus? >> Yeah, I mean there's lots of exciting things we might have to do with the airfield to try and land more planes. We do about 65 flights an hour, off our two runways. We don't have the luxury of really wide-space runways, so we may have to come with some new ideas on that front. But about 120 million we think, which would be easily the biggest airport in the world. It's helped by the enormous fleet of A380s that Emirates uses. Of course we get a lot more passengers for every flight. But that's probably about as far as we can go. But the airport was designed for 90 to 95 million, so we're already going to bust that by about 30 million. So yeah, hopefully we can extract that, and then you never know what we might be able to do. >> Great, great story. >> Hopefully go further. >> Well it's fascinating, it really was. Great job on the key note stage today and certainly wish you continued success down the road here, I think we've run out of puns. (laughter) So, I'll leave it at that, but safe travels, if you will, home, and thanks for being with us here on theCUBE. >> Michael: Thanks very much. >> Michael Ibbitson from Dubai airports. Back with more from theCUBE here in just a bit. Washington, DC coming to you live. Back with more in a bit. (upbeat techno music)

Published Date : Sep 26 2017

SUMMARY :

Brought to you by Splunk. and Michael Ibbitson is the VP of Technology Good to be here. even the golden bathroom, which I can't wait to hear about. the best passenger experience we possibly can. So how are you addressing that through technology. and then we can use that data over time We saw some data that only 10 percent of the people admit and also maybe on the cleanliness. So, some of the stats. How do you use Splunk to sort of manage all this data? from the outside, when you put the bag in, but we want to give you that message to your phone. but you know your bags about to come out in 20 seconds. You have a lot of data, the airlines obviously at the point where you board the aircraft and the quality of the mobile apps to display to you as the passenger, and it's exactly the same data, and I think the way you phrase it is the city grew up around So that's really the focus, and we have an internal project I mean one of the things, so we know, like, Well and, when you look at your strategic planning and then you never know what we might be able to do. and certainly wish you continued success down the road here, coming to you live.

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