Tala Fakhro, Bahrain Economic Development Board | AWS Summit Bahrain
>> Live from Bahrain, it's theCUBE. Covering AWS Summit Bahrain. Brought to you by Amazon Web Services. >> Hello everyone, welcome back to theCUBE's exclusive coverage live here in Bahrain. This is our exclusive coverage of Amazon's new region we're covering. Part of AWS Summit, first time here in the Middle East for theCUBE. We're excited to be here. Next guest is Tala Fakhro, Executive Director of Market and Strategy Intelligence of Bahrain's Economic Development Board, also known as the EDB. >> That's right! >> Great to see you. Thanks for coming on. >> Thanks for having me. >> I've learned so much and it was great to meet you last night and have a conversation around some of the things you are working on. The Economic Development Board is a big part of this digital first, cloud first strategy. >> That's right. >> And Amazon's at the center of it. They're going to drop a region in here. This is really big news and it's certainly got our attention. And I've learned so much about what's happening in the startup community. >> Yes, we are very-- >> You've got a lot going on. What's the impact of the AWS region mean for Bahrain, the region, and the economic development opportunity? >> We took a look at Bahrain, and we decided we are going to have to transform this economy from an oil dependent one into a digital one. It just, it seemed like the right thing to do. And having Amazon here, attracting Amazon, allows us to plant that flag to say we are serious, we want to do this. And we will do what we need to do. We, we work together as a government. You know Bahrain is unique because we can do we can do things really fast when we want to. We built the Formula One Racetrack in 14 months, which is unheard of. And we did the same for Amazon. We engaged with them at every level. It wasn't just let's talk about this plot of land here, or this fiber optic cable there. We had the government engaged in legislation, and regulation and education. Every part of the government was actively pushing for this transaction. >> And I think that's an important point. I want to just amplify and double down on that and talk about it, because I think culturally, Bahrain, what I learned was this is a culture of fast moving, open, friendly but pragmatic people. >> Absolutely. >> And that's Amazon's ethos. >> Absolutely. >> Scale, move fast, and innovate. >> Absolutely. We, we've been a trading nation all our lives since time immemorial, you know. We're a tiny little country in the middle of the map. We were cross-border trading before we knew what that was called. So this is something not unique to us. It is part of our DNA, and we found a good match with Amazon. They wanted all the same things we wanted and they are genuinely interested in making the ecosystem of the countries in which they install their regions better. And we found that to be very attractive for us. >> So I've got to ask you, as Amazon comes in they're expected to have that, this region up and running in the beginning of 2019. >> That's right. >> Which is just right around the corner, so they're running fast, so congratulations. >> Thank you. >> It's the new Formula One Racetrack for cloud computing. What is driving the demand for cloud computing? Because obviously we've seen the history of what's happened in North America with startups. >> That's right. >> And as Amazon goes around the world, there's a growth engine underneath Amazon. What's driving the demand for cloud computing in the region? >> Well, 96% by some measures of our entire economy are startups or SMEs. So you could imagine that the cost savings that Amazon offers is extremely attractive. In addition, the volatility of oil prices has put a big crunch on the government budget and so they are also attracted to the idea of saving some money on the cloud. And the government is a big employer and a big consumer. So they really drive the economy. >> Yeah. >> So in both, it was a win-win for everybody. We are really interested in making sure that our Startup scene is vibrant and is scalable. And cloud is the way to do that. It allows you to use as much as you need and pay for only what you would consume, so it's great. >> And so, Khalid Al Rumaihi, the CEO of the EDB. >> Yes. >> Who's a very good visionary. He has private sector background, super smart. Really enjoyed that conversation. But one of the things that we talked about was we always say in theCUBE and sometimes debate this, but data is the new oil. >> Absolutely. >> Couldn't be more indicative of an oil region, and you mentioned that in moving off the dependence of oil, or getting into a new market like data, data needs refineries as an economic opportunity. So he mentions, Vintech as a big driver for what could be possible in Bahrain as a core competency. When you do your research and your insight and intelligent analysis of the data of what's going on the macro level, is that consistent of what you are seeing that there's a need for this digital refinery, being a center point of innovation? And if so, what does that mean? What is, how should people understand that Bahrain is a small country in a big region? >> It is a small-- >> How do you differentiate? How do you take a leadership opportunity? >> Well, Bahrain is a small country but it is a small country that's rich in one thing. If it's not rich in oil, it's rich in its people. We are bilingual. Many of us are trilingual. We've always been open and outgoing and we've been willing to make partnerships and friends with other nations and other places. So we think that our human capital is coming together with the hard infrastructure that a region will bring. It makes it a, you know, a real good proposition. And it allows for our students, who are, by the way, already starting to be cloud trained. Over 2500 Bahrainis have signed up for cloud training since the program started six months ago. >> Yeah. >> That's a huge proportion given our population. That's a much faster rate than India or China for example. >> Yeah. >> So this shows you how much, how willing we are. You know coding is the new English. We learned English in the 70's so that we could compete globally. Now we are learning coding to do the same thing. >> And that's super important. Let's talk about the human capital side of it, 'cause I think this is a good point that a lot of people overlook. Everyone's now connected with mobile devices, so connectedness is now common. So coding is the new language. Digital is the new culture. How are you guys looking at transforming some of the day-to-day citizen roles? Because now you have opportunities to serve citizens from a government standpoint and to get enable them to be successful. And one of the things that I noticed at the Startup Bahrain sessions I was attending yesterday was the vibrant entrepreneurs. They're opinionated, which I love. 'Cause that's what entrepreneurs are. They're like, come on, let's move faster. Where's the cash? Where's the capital? So the human capital seems to be a big equation here. What are you guys doing to facilitate that? Where are you guys on the progress bar in your mind? Are people coding at a young age? Has it started? Is it, what's, what's the progress? Can you take us through the plan? >> Well we, as I mentioned, for a cloud computing, specifically we already have programs in place. We also have many other initiatives coming up through Udacity, through Carcera, through others. We are bringing them to Bahrain to have the technical skills added to the human capital skill set that we already have. But I think most importantly, we are making it important. We are making it a forefront of the government agenda. You know, we are making it something that is a requirement. And I think that as we set our national economic strategy for the next four years, human capital is a crucial driver for that and it is going to have it's very own chapter with all the recommendations and all the initiatives that we think need to be done in order to increase, not just our stem cell but also our creativity, our entrepreneurship, >> Yeah. >> And all the things that had made us great in the past. >> You know as I was observing also, talking to your CEO about, I've seen people trying to replicate Silicon Valley trying to manufacture innovation in a way or trying to get a momentum. It's really hard. But what you guys I think have done or have here that's hard to do or hard to replicate or manufacture out of thin air is you guys have actually built a community of people. I see the entrepreneurs. I see the support around them through the EDB. You have money? >> We do. >> And you have growth coming. The other stuff's mechanics. How do you get funded? How to do this? How are you looking at that? When you look at the research and you dig into, and sometimes the best move is just let it develop. Get out of the way and let the entrepreneurs develop. How are you guys letting this develop because I won't say that Bahrain has an identity crisis. I think they have an opportunity to set a new identity. >> Absolutely. >> How do you look at that? And how do you guys see that opportunity? How do you talk about it? >> Well, you can't buy innovation. I think we've proven that enough times, that government is no good at making people innovate. But what we can do is make life easier for those who want to innovate. So what we want to do is pave the way. Allow for the opportunities to be there. And then, you know, then it's every man for himself and the free market will compete. We're a very free market oriented entity and government and so all we're going to do is we're going to get out of the way. But we're going to make sure that the path is as clear as we can make it. We are going to make sure that whatever we can do to help, we will. Whether that's bringing somebody like an Amazon here, to have the people here or the Al Waha Fund which is a venture capital fund to fund, which was just launched and which is already invested in. And three or four independently managed >> Yeah. >> Venture capital funds. We feel like these kinds of things, where we're not directly funding but we are encouraging, motivating, helping, that's the role of the government. >> And I also want to just to say to the folks watching, you guys and give you guys some props, you don't just talk it, you walk it. And I think what I noticed in the sessions yesterday and meeting some of the top policy makers and the entrepreneurs was you guys are actually doing the work. >> Oh, we're trying. >> And Teresa Carlson's success in Washington D.C. with Amazon web services really is a testament that if you do the work, the results will pay off. And when Teresa came to Washington DC, Amazon Cloud Computing was like, whoa it'll never work. It is not secure. You know, now they are winning. They are doing extremely well. I've seen the model. Everyone's emulating and moving towards. You guys are doing the work. I see the check boxes. But there's still some work to do. EKYC, other things. >> Yup. >> So congratulations. >> Thank you very much. >> So the question is, what do you got done and what is to do? And what does that mean for people who want to come either work here or collaborate with Bahrain? 'Cause if you check the boxes you're going to be set up. What's the status? >> Well, the first thing we wanted to do was to make sure that the soft infrastructure was there, so we, as a government passed what we call the digital ecosystem package. So that's data protection. That's electronic transactions laws. There's a new law that's in the process that will allow people who are storing data on Amazon's region in Bahrain to bring their own laws with them. So that there are no issues with conflict of laws. >> On the compliance side? >> Exactly. >> Yeah. >> So you know, it's as if they are storing in Saudi or Kuwait. >> Yeah. >> But they are storing here. So these kinds of things, this was the first step. And we've passed a bunch of those laws and we think that they are very important. In addition, as I mentioned, we have the funding situation. We begin to look at that. We hope that with this-- >> That's a hundred million fund of funds. >> That's a hundred million dollars fund to fund. >> Fund to fund, which means that you are going to enable private sector-- >> Correct. >> And professionals to come in. >> Absolutely. People who know what they're doing, who have done it before, in the region and outside of the region, whether it's Silicon Valley or Dubai. They're going to come here and they're going to look at the Bahraini startups, and that gives us the chance to compete on the world stage and shine. And it also gives us the chance to up our game. Once you see the competition, then you can >> Yeah. >> Fix and adjust and do what you need to do. And that's what we want. We want them. We're not going to help spoonfeed them. >> Yeah. >> We're not going to give them charity. This is, you are going to compete because what we dream is that Bahrain will eventually become a global player, and we think we can do that. That's our vision. That's what we want to do, and that's where we are headed. >> So you guys are competitive? >> We have to be. (John laughing) We're a tie, we are the underdog. >> Yeah. >> But sometimes underdogs win. >> You know as I was saying also observing that, we're our first time here with theCUBE in the region. So I was noticing that, you know, we see a lot of events in Dubai. And Dubai is very blown, built, blown up now and is developed. Bahrain feels like Silicon Valley because New York is different than say, the San Francisco Bay area, Silicon Valley. But they don't have to be each other. New York is New York. Hustle, bustle. Silicon Valley is where innovation is. It feels like you guys have that same kind of-- >> We do. >> Vibe here. >> We do, and a rising tide lifts all ships. Where there's good for the Emirates and Saudi, there's also good for Bahrain. It's a region at the end of the day. We're too small to be a player on our own. But one thing I wanted to touch on, you mentioned, that, you know, with the Silicon Valley. The difference between New York and Silicon Valley is everybody knows everybody in Silicon Valley. So if you are an entrepreneur and you have a good idea, you can easily access the people that you need to access. >> Yeah. >> We think Bahrain has that advantage too. And this is-- >> Yeah. >> Clearly demonstrated in the Amazon transaction because you know at the time when we could, we had everyone from His Royal Highness, the Crown Prince on down. If we needed them, they were a phone call away. >> And people are accessible here. They're open. >> They're open. >> They're very friendly. But it's kind of, I won't say no, it's kind of no nonsense in the sense of people just want, get to the point. Right? But it's not in your face like a East Coast New York kind of thing. >> Well, we're not there yet. (John laughing) Give us time. >> All right, so back to the access to capital concept because I think first of all, we're going to open up our doors >> Yes. >> With theCUBE in Silicon Valley for you guys. So very impressive. Consider that an open invitation. But now you're talking about networks. As you built community outside of Bahrain, what are some of the things that you guys are trying to do? What does the research say to do? Is it, is there regions that you see that you need to connect through? Obviously, you want to build some communications with other groups. What's the data show for you guys? What's the sequence of execution? >> So I think what we need to do is we really need to focus on the partners that we have and enhance that relationship. But also we need to look a little bit deeper. So I think India and China are areas of interest for us as well because they are interested in this part of the world, and we need to improve our relationship with Silicon Valley. Not just giving them money. >> Yeah. >> Because everyone wants to give Silicon valley money. But we want to really learn-- >> Yeah. >> And understand what they have done, why it's worked there, why it doesn't work elsewhere, and apply some of those lessons here. >> And bring some collaborations, certainly. >> Absolutely. >> Well, people are leaving Silicon Valley and I know that most startups and growing companies have engineering teams all over the world so it's a global economy. >> Absolutely. >> Final question for you as we wrap up. What is going to attract, folks you are, or, let me rephrase that. What should companies know about Bahrain if they want to engage with you guys here and work with you, or domicile here and create a group here? >> Well first of all, they should know that they don't need to involve anyone else because they can come in and set up on their own. 100% foreign ownership is something that we have here. Where it's a very liberal economy. It's a great place to live. and that sounds facetious but it's actually really important because talent is the crucial component of every success for these companies. And people like to live here. People enjoy it. I think you'll find a welcoming environment. You'll find an environment where if you have an issue, you can raise it to the highest level very easily. >> Got it. >> And EDB is here to help with that. >> Well Tala, thank you coming on. >> Thank you. >> Tala Fakhro, Executive Director of the Bahrain Economic Development Board, the EDB. They have a website. You can engage them obviously doing great things. This is the calm before the storm. As Amazon Web Services Region gets up and running, we expect to see a lot of growth and unexpected things. >> Yeah. >> Unexpected, unintended consequences. Be careful what you wish for, Right? >> Well. >> I mean, it's coming. >> It's coming and we're waiting. >> Thanks for joining us. >> Thank you so much. >> I'm John Furrier with theCUBE. You can reach me at @furrier on Twitter. Bringing you all the action here in Bahrain for our exclusive coverage of the Amazon's new region in the area here in Bahrain and through the Middle East. Thanks for watching. Stay with us for more live coverage here at the Ritz Carlton for AWS summit in Bahrain 2018. We'll be right back. (bright music)
SUMMARY :
Brought to you by Amazon Web Services. also known as the EDB. Great to see you. the things you are working on. And Amazon's at the center of it. What's the impact of the AWS region mean for Bahrain, It just, it seemed like the right thing to do. And I think that's an important point. in making the ecosystem of the countries in the beginning of 2019. around the corner, What is driving the demand for cloud computing? And as Amazon goes around the world, And the government is a big employer and a big consumer. And cloud is the way to do that. But one of the things that we talked about is that consistent of what you are seeing since the program started six months ago. That's a much faster rate than India or China for example. We learned English in the 70's So the human capital seems to be a big equation here. We are making it a forefront of the government agenda. But what you guys I think have done and sometimes the best move is just let it develop. that the path is as clear as we can make it. that's the role of the government. and meeting some of the top policy makers that if you do the work, the results will pay off. So the question is, what do you got done Well, the first thing we wanted to do So you know, it's as if they are storing and we think that they are very important. to come in. in the region and outside of the region, and do what you need to do. This is, you are going to compete We have to be. So I was noticing that, you know, It's a region at the end of the day. And this is-- Clearly demonstrated in the Amazon transaction And people are accessible here. in the sense of people just want, get to the point. Well, we're not there yet. What's the data show for you guys? and we need to improve our relationship with Silicon Valley. But we want to really learn-- and apply some of those lessons here. have engineering teams all over the world What is going to attract, folks you are, or, because talent is the crucial component thank you coming on. This is the calm before the storm. Be careful what you wish for, Right? for our exclusive coverage of the Amazon's new region
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Rachel Botsman, University of Oxford | Coupa Insp!re EMEA 2019
>> Announcer: From London, England, it's theCUBE! Covering Coupa Insp!re'19 EMEA. Brought to you by Coupa. >> Hey, welcome to theCUBE. Lisa Martin on the ground in London at Coupa Insp!re'19. Can you hear all the buzz around me? You probably can hear it, it's electric. The keynote just ended, and I'm very pleased to welcome, fresh from the keynote stage, we have Rachel Botsman, author and trust expert from Oxford University. Rachel, welcome to theCUBE! >> Thank you for having me. >> Your talk this morning about the intersection of trust and technology, to say it's interesting is an understatement. You had some great examples where you showed some technology brands, that we all know, and have different relationships with: Uber, Facebook, and Amazon. And the way that you measured the audience is great, you know, clap the brand that you trust the most. And it was so interesting, because we expect these technology brands to, they should be preserving our information, but we've also seen recent history, some big examples, of that trust being broken. >> Rachel: Yeah, yeah. >> Talk to us about your perspectives. >> So what I thought was interesting, well kind of unexpected for me, was no one clapped for Facebook, not one person in the room. And this is really interesting to me, because the point that I was making is that trust is really, really contextual, right? So if I had said to people, do you trust on Facebook that you can find your friends from college, they probably would've clapped. But do I trust them with my data, no. And this distinction is so important, because if you lose trust in one area as a company or a brand, and it can take time, you lose that ability to interact with people. So our relationship and our trust relationship with brands is incredibly complicated. But I think, particular tech brands, what they're realizing is that, how badly things go wrong when they're in a trust crisis. >> Talk to me about trust as a currency. You gave some great examples this morning. Money is the currency for transactions, where trust is the currency of interactions. >> Yeah, well I was trying to frame things, not because they sound nice, but how do you create a lens where people can really understand, like what is the value of this thing, and what is the role that it plays? And I'm never going to say money's not important; money is very important. But people can understand money; people value money. And I think that's because it has a physical, you can touch it, and it has an agreed value, right? Trust I actually don't believe can be measured. Trust is, what is it? It's something there, there's a connection between people. So you know when you have trust because you can interact with people. You know when you have trust because you can place their faith in them, you can share things about yourself and also share things back. So it's kind of this idea that, think of it as a currency, think of it as something that you should really value that is incredibly fragile in any situation in any organization. >> How does a company like Coupa, or an Amazon or a Facebook, how do they leverage trust and turn it into a valuable asset? >> Yeah, I don't like the idea that you sort of unlock trust. I think companies that really get it right are companies that think day in and day out around behaviors and culture. If you get behaviors and culture right, like the way people behave, whether they have empathy, whether they have integrity, whether you feel like you can depend on them, trust naturally flows from that. But the other thing that often you find with brands is they think of trust as like this reservoir, right? So it's different from awareness and loyalty; it's not like this thing that, you can have this really full up battery which means then you can launch some crazy products and everyone will trust it. We've seen this with like, Mattel, the toy brand. They launched a smart system for children called Aristotle, and within six months they had to pull it because people didn't trust what it was recording and watching in people's bedrooms. We were talking about Facebook and the cryptocurrency Libra, their new smart assistants; I wouldn't trust that. Amazon have introduced smart locks; I don't know if you've seen these? >> Lisa: Yes. >> Where if you're not home, it's inconvenient for a very annoying package slip. So you put in an Amazon lock and the delivery person will walk into your home. I trust Amazon to deliver my parcels; I don't trust them to give access to my home. So what we do with the trust and how we tap into that, it really depends on the risk that we're asking people to take. >> That's a great point that you bring about Amazon, because you look at how they are infiltrating our lives in so many different ways. There's a lot of benefits to it, in terms of convenience. I trust Amazon, because I know when I order something it's going to arrive when they say it will. But when you said about trust being contextual and said do you trust that Amazon pays their taxes, I went wow, I hadn't thought of it in that way. Would I want to trust them to come into my home to drop off a package, no. >> Rachel: Yeah. >> But the, I don't know if I want to say infiltration, into our lives, it's happening whether we like it or not. >> Well I think Amazon is really interesting. First of all because so often as consumers, and I'm guilty, we let convenience trump trust. So we talk about trust, but, you know what, like, if I don't really trust that Uber driver but I really want to get somewhere, I'll get in the car, right? I don't really trust the ethics of Amazon as a company or like what they're doing in the world, but I like the convenience. I predict that Amazon is actually going to go through a major trust crisis. >> Lisa: Really? >> Yeah. The reason why is because their trust is largely, I talked about capability and character. Amazon's trust is really built around capability. The capability of their fulfillment centers, like how efficient they are. Character wobbles, right? Like, does Bezos have integrity? Do we really feel like they care about the bookshops they're eating up? Or they want us to spend money on the right things? And when you have a brand and the trust is purely built around capability and the character piece is missing, it's quite a precarious place to be. >> Lisa: I saw a tweet that you tweeted recently. >> Uh oh! (laughs) >> Lisa: On the difference between capability and character. >> Yes, yeah. >> Lisa: And it was fascinating because you mentioned some big examples, Boeing. >> Yes. >> The two big air disasters in the last year. Facebook, obviously, the security breach. WeWork, this overly aggressive business model. And you said these companies are placing the blame, I'm not sure if that's the right word-- >> No no, the blame, yeah. >> On product or service capabilities, and you say it really is character. Can you talk to our audience about the difference, and why character is so important. >> Yeah, it's so interesting. So you know, sometimes you post things. I actually post more on LinkedIn, and suddenly like, you hit a nerve, right? Because I don't know, it's something you're summarizing that many people are feeling. And so the point of that was like, if you look at Boeing, Theranos was another example, WeWork, hundreds of banks, when something goes wrong they say it was a flaw in the product, it was a flaw in the system, it's a capability problem. And I don't think that's the case. Because the root cause of capability problems come from character and culture. And so, capability is really about the competence and reliability of someone or a product or service. Character is how someone behaves. Character gets to their intentions and motives. Character gets to, did they know about it and not tell us. Even VW is another example. >> Lisa: Yes. >> So it's not the product that is the issue. And I think we as consumers and citizens and customers, where many companies get it wrong in a trust crisis is they talk about the product fix. We won't forgive them, or we won't start giving them our trust again until we really believe something's changed about their character. I'm not sure anything has changed with Facebook's culture and character, which is why they're struggling with every move that they take, even though their intentions might be good. That's not how people in the world are viewing them. >> Do you think, taking Boeing as an example, I fly a lot, I'm sure you do as well. >> Rachel: Yeah. >> When those accidents happened, I'm sure everybody, including myself, was checking, what plane is this? >> Rachel: Yeah. >> Because when you know, especially once data starts being revealed, that demonstrated pilots, test pilots, were clearly saying something isn't right here, why do you think a company like Boeing isn't coming out and addressing that head on from an integrity perspective? Do you think that could go a long way in helping their brand reputation? >> I never, I mean I do get it, I'm married to a lawyer so I understand, legal gets involved, governance gets involved, so it's like, let's not disclose that. They're so worried about the implications. But it's this belief they can keep things hidden. It's a continual pattern, right? And that they try to show empathy, but really it comes across as some weird kind of sympathy. They don't really show humility. And so, when the CEO sits there, I have to believe he feels the pain of the human consequence of what happened. But more importantly, I have to believe it will never happen again. And again, it's not necessarily, do I trust the products Boeing creates, it's do I trust the people? Do I trust the decisions that they're making? And so it's really interesting to watch companies, Samsung, right? You can recover from a product crisis, with the phones, and they kind of go away. But it's much harder to recover from what, Boeing is a perfect example, has become a cultural crisis. >> Right, right. Talk to us about the evolution of trust. You talked about these three waves. Tell our audience about that, and what the third wave is and why we're in it, benefits? And also things to be aware of. >> Yes! (laughs) I didn't really talk about this today, because it's all about inspiration. So just to give you a sense, the way I think about trust is three chapters of human history. So the first one is called local trust; all running around villages and communities. I knew you, I knew your sister, I knew whoever was in that village. And it was largely based on reputation. So, I borrowed money from someone I knew, I went to the baker. Now this type of trust, it was actually phenomenally effective, but we couldn't scale it. So when we wanted to trade globally, the Industrial Revolution, moving to cities, we invented what I call institutional trust. And that's everything from financial systems to insurance products, all these mechanisms that allow trust to flow on a different level. Now what's happening today, it's not those two things are going away and they're not important; they are. It's that what technology inherently does, particularly networks, marketplaces, and platforms, is it takes this trust that used to be very hierarchical and linear, we used to look up to the CEO, we used to look up to the expert, and it distributes it around networks and platforms. So you can see that at Coupa, right? And this is amazing because it can unlock value, it can create marketplaces. It can change the way we share, connect, collaborate. But I think what's happened is that, sort of the idealism around this and the empowerment is slightly tinged, in a healthy way, realizing a lot can go wrong. So distributed trust doesn't necessarily mean distributed responsibility. My biggest insight from observing many of these communities is that, we like the idea of empowerment, we like the idea of collaboration, and we like the idea of control, but when things go wrong, they need a center. Does that make sense? >> Lisa: Absolutely, yes. >> So, a lot of the mess that we're seeing in the world today is actually caused by distributed trust. So when I like, read a piece of information that isn't from a trusted source and I make a decision to vote for someone, just an example. And so we're trying to figure out, what is the role of the institution in this distributed world? And that's why I think things have got incredibly messy. >> It certainly has the potential for that, right? Looking at, one of the things that I also saw that you were talking about, I think it was one of your TED Talks, is reputation capital. And you said you believe that will be more powerful than credit history in the 21st century. How can people, like you and I, get, I want to say control, over our reputation, when we're doing so many transactions digitally-- >> Rachel: I know. >> And like I think you were saying in one of your talks, moving from one country to another and your credit history doesn't follow you. How can somebody really control their trust capital and creative positive power from it? >> They can't. >> They can't? Oh no! >> I don't want to disappoint you, but there's always something in a TED speech that you wish you could take out, like 10 years later, and be like, not that you got it wrong, but that there's a naivety, right? So it is working in some senses. So what is really hard is like, if I have a reputation on Airbnb, I have a reputation on Amazon, on either side of the marketplace, I feel like I own that, right? That's my value, and I should be able to aggregate that and use that to get a loan, or get a better insurance, because it's a predictor of how I behave in the future. So I don't believe credit scores are a good predictor of behavior. That is very hard to do, because the marketplaces, they believe they own the data, and they have no incentive to share the reputation. So believe me, like so many companies after, actually it was wonderful after that TED Talk, many tried to figure out how to aggregate reputation. Where I have seen it play out as an idea, and this is really very rewarding, is many entrepreneurs have taken the idea and gone to emerging markets, or situations where people have no credit history. So Tala is a really good example, which is a lending company. Insurance companies are starting to look at this. There's a company called Traity. Where they can't get a loan, they can't get a product, they can't even open a bank account because they have no traditional credit history. Everyone has a reputation somewhere, so they can tap into these networks and use that to have access to things that were previously inaccessible. So that's the application I'm more excited about versus having a trust score. >> A trust score that we would be able to then use for our own advantages, whether it's getting a job, getting a loan. >> Yeah, and then unfortunately what also happened was China, and God forbid that I in any way inspired this decision, decided they would have a national trust score. So they would take what you're buying online and what you were saying online, all these thousands of interactions, and that the government would create a trust score that would really impact your life: the schools that your children could go to, and there's a blacklist, and you know, if you jaywalk your face is projected and your score goes down. Like, this is like an episode of Black Mirror. >> It's terrifying. >> Yeah. >> There's a fine line there. Rachel, I wish we had more time, because we could keep going on and on and on. But I want to thank you-- >> A pleasure. >> For coming right from the keynote stage to our set; it was a pleasure to meet you. >> On that dark note. >> Yes! (laughing) For Rachel Botsman, I'm Lisa Martin. You're watching theCUBE from Coupa Insp!re London '19. Thanks for watching. (digital music)
SUMMARY :
Brought to you by Coupa. Can you hear all the buzz around me? And the way that you measured the audience is great, So if I had said to people, do you trust on Facebook Talk to me about trust as a currency. So you know when you have trust Yeah, I don't like the idea that you sort of unlock trust. and the delivery person will walk into your home. and said do you trust that Amazon pays their taxes, But the, I don't know if I want to say infiltration, So we talk about trust, but, you know what, And when you have a brand and the trust you mentioned some big examples, And you said these companies are placing the blame, and you say it really is character. And so the point of that was like, So it's not the product that is the issue. I fly a lot, I'm sure you do as well. And that they try to show empathy, And also things to be aware of. So just to give you a sense, the way I think about trust So, a lot of the mess that we're seeing in the world today I also saw that you were talking about, And like I think you were saying in one of your talks, and be like, not that you got it wrong, A trust score that we would be able and what you were saying online, But I want to thank you-- For coming right from the keynote stage to our set; Yes!
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Dalal Buhejji, Women in FinTech Initiative | AWS Summit Bahrain
>> Live from Bahrain. It's theCUBE. Covering AWS Summit, Bahrain. Brought to you by, Amazon Web Services. >> Hi everyone, welcome back to our live coverage here Bahrain. It's theCUBE's exclusive coverage, our first time here in the Middle East. This is exclusive coverage of Amazon Web Services Summit. I'm John Furrier your co-host of theCUBE. Our next guest is Dalal Buhejji, who is the Chair Person for the Women in FinTech Initiative, a big growing organization here and the role of technology is about to change in a big way as Amazon Web Services Region comes online in 2019. It should spawn massive amounts of innovation, education, connections, networks. Thanks for joining us, thanks for coming on. >> Thank you, thank you for inviting me. It's a pleasure. >> So, what a great opportunity you have. FinTech's is a strategic initiative for this country. It's one of their core competencies. They see FinTech. >> Absolutely. I mean, FinTech is definitely growing in Bahrain. There's definitely a shift towards Financial Services moving towards innovation and digitalization. And, you know, we've seen women participate quite heavily when it comes to FinTech in Bahrain. And that's not something that's new to Bahrain. We've seen women that are a part of the Financial Services Sector for many decades. >> Yeah. >> So naturally, if the Financial Services Sector will innovate. >> Yeah. >> Then women will be part of this move. >> And the women movement is phenomenal. We had a breakfast we attended with Teresa Carlson. >> Yeah. >> Yesterday morning. >> Yes. >> It was absolutely a packed house. I even got kicked out of my table because, >> I wanted to participate >> (laughing) but I'm happy to give my chair up. There's so many women there. >> Yeah. >> And some Coders mostly new to tech. But this professionalization of digital >> (agrees) >> is going to impact FinTech more than ever. Take a minute to explain about the group. >> Yeah. >> The mission, what you guys are trying to do. How many people are in? What's your aspiration? >> Sure, it's a very recent and new initiative. It's a Women in FinTech Bahrain. It's a network of Professional women that are in the Financial Services Sector or that have impacted or worked in the FinTech Ecosystem. So, it's anywhere from a woman that work in the Central Bank of Bahrain, Founders of FinTech companies, people such as me, who attract inward investment and try to attract companies to set up in Bahrain. But also accelerators and incubators. >> Yeah. >> And we gather together. >> Yeah. >> And we're like, you know what? There's a lot of women in this FinTech Ecosystem and I'm sure a lot of them want to also be part of it. So, why don't we build awareness, empower more women, invite more women to come and be part of the growth of the FinTech Ecosystem in Bahrain. >> And Teresa Carlson was sharing some of her personal experience yesterday. >> Yeah. >> Unfortunately we didn't have a camera. I got audio, I'm going to put it as a podcast cause I thought it was so compelling. She said you know there's different ways to connect in and the most important thing is to be networked. >> Yes. >> And have each other's back. >> Absolutely. >> And amplify and support each other. This is normal. This is what people do. >> Absolutely. >> This is important as the growth comes. >> Yes. >> There's going to be a massive amount of opportunity coming into Bahrain. >> Absolutely. >> Big time. >> Yes, I mean, you nailed it. Like the network is actually how it's started. So we used to attend a number of events. Like the AWS Summit that we are here in today. And you know it's a bunch of women that just, you know, just happen to be part of the FinTech Ecosystem. >> Yeah. And we're like hang on, we might, there be might more women that are part of this that we're not aware of. >> Yeah. >> So why don't we make it formal in a way and call it a network where we attend more events. >> Yeah. >> Promote it more. >> Try to invite more people to attend and be part of it. So you know, not to shy away as being a women to be part of the FinTech revolution in Bahrain. >> You now one of the thing is wanted to ask you because this is a big trend that we're seeing in the United States. >> Yeah. >> And around the world. And OpenSource Software set the trend for this, is that co-creation, makes you feel part of a shared experience. >> Absolutely. >> And content and creation together makes people feel part of something. >> Yes. >> But is also creates a network effect. >> Yes. >> Network effects are some of the most important dynamics of bringing people together. >> Yes. >> But also extracting value and creating value. >> Yes. I mean, you know, once we initiated this Women in FinTech. It was two months ago, and what we did, we did this amazing picture. We took all this picture of us together and we got so much publicity out of it. So one of my colleagues visited Innovate Finance in UK, which is headed by a woman, and she also have women in FinTech a group. And we're exploring what can we do to collaborate. >> Yeah. >> I got a phone call a week ago from a VC, a Venture Capitalist who happens to be run by a woman and it's all about women entrepreneurs that seed money into FinTech companies or Startup companies that are funded by women. So it's all about the network as you said. >> Yeah and what's beautiful is that when you have this collaboration. >> Yeah. >> The people who create the value are going to shepard the extraction and sharing of that value in a community way. >> Absolutely. >> It's a community. The community is critical. Not over playing the hand or over driving. You know what I'm saying? It's like. >> Yes. >> It's a balance between community formation. >> Which is very crucial for a sector that's in it's initial stages and growing quite significantly. So you know, Bahrain has always been a Financial Services Hub. What we've seen that the sector has been digitalizing and innovating. >> Yeah. >> The last two years. So it's quite new. And you know, you need to gain as much knowledge as you want and the only way to do it is to create a network. >> Well I'm so impressed with what you're doing. >> Thank you. >> I really think Dalal of course our door is always open in Silicon Valley, Palo Alto, we'll amplify your message. >> Thank you. >> It's super important. So what is your goals and objectives? Share to the folks out there who're watching who might want to get involved. What are your goals? What are some of your objectives that you're trying to achieve. >> Right now it's initial stages. We are there just to create more awareness of women involvement in Bahrain, when it comes to FinTech, and to invite more women to participate in the growth of the FinTech Ecosystem in Bahrain. >> But you are also not limiting it to Bahrain, it's also externally. >> Of course not. >> You mentioned UK. >> Correct. Correct. Ultimately we will grow even further and have Bahrain as a FinTech hub for the region so we welcome any collaboration across borders. >> You know we were just talking about John Wood, who's a Senior Entrepreneur. Been around the block, very successful. Partnering with Teresa and Amazon at a high level. And he said, you know, what you read in the paper in the news and the media and then you come to Bahrain it's different. The ground truth here, when you look at, when you're on the ground. >> Yeah. >> Meeting people, and seeing all of this action, it's a different truth. >> Yes. >> What would you say to the folks watching here, who might watch it now live or on demand, what is the ground truth here in Bahrain? What's happening? How are women becoming the power engine? What's in general and the over all ecosystem at large? What's the story? How would you explain the phenomenon that is Bahrain? >> If you look at it beyond FinTech and look at it beyond Financial services. The involvement of women in the Private Sector is quite phenomenal in Bahrain. >> Yeah. And it goes way beyond just a few years ago. It's decades of the women involvement. We have women at Cabinet. We have women in, leading good you know, financial institutions or corporates. So the involvement of women has always been prominent in Bahrain. And we welcome and want to see more of women go towards digitalization now. >> Yeah. >> And give them the right means to be able to achieve that. >> And one of the things that's interesting is that when you're not here on the ground, you might have some old history of what the role of women here. >> Yeah. >> My 21 year old daughter Jacqueline asked me and my 17 year old daughter Caroline said. They were curios, they just don't know. They're like: "What's it like to be a woman there?" What's it like to be a woman in Bahrain? It's a very comfortable and liberal place to live in. You know, education was introduced first for women in the GCC. You see a lot of woman participate in any cross-sectors within the Private Sector. It's a very friendly place to live in. You know, and it's a great to see how knowledgeable those women are. They are hungry for knowledge. >> Yeah. >> And very impressive characters, I must say. So, you know, it's something to be, definitely to monitor and to watch very closely. Tala Fahkro came on earlier. >> Yes. >> She's the Executive Director of the EDB, Economic Development Board here in Bahrain. >> Correct. >> She said it's a learning culture. >> It is, it is. >> And it's always been a learning culture. >> Absolutely. >> And always been open and liberal, if you will. But open minded. >> Exactly. I mean, see Bahrain has always been in a very unique position, that it was a trade-hub for many years. So it's welcomed people of different cultures. >> Yeah. >> Which opened that learning culture. We're very much receptive to understanding what people from India or China or the US have to do. So it's a very as, I totally agree with Tala Fahkro and I think it is definitely a learning culture. >> Well certainly our door's open in Silicon Valley. >> Thank you. >> Thanks for spending the time. >> Thank you. >> And good luck with your opportunity. And how do people engage with you? Just give the plug, talk about. Is there a site? Is there a Facebook page? >> Is there? What are you? How do you guys engage? How should someone engage and join? >> So your main. >> The Women in FinTech network? >> So yeah, we're working on a, you know, a page for people to reach out to us. But in the meantime you can reach out to me on my LinkedIn page or Twitter page. And you know, please watch this space cause it's growing. And I look forward to, you know, showcasing more of the events during. Well co-create, share content with us, we're open to seeing what you do. Thanks for coming on tehCUBE. >> Thank you. >> We are here in Bahrain. This is theCUBE coverage. I'm John Furrier. You can reach me at on Twitter @Furrier, LinkedIn, Facebook, Telegram. I'm all over the place. Easy to find. theCUBE of course here for the first time here in Bahrain in the Middle East. Exploring the creativity, the entrepreneurship and the impact of the Amazon Web Services new Region. Coming online in early 2019. Should be a tsunami of innovation activity. New networks. New people. We're meeting new people. Stay with us for more after this short break. (electronic music)
SUMMARY :
Brought to you by, Amazon Web Services. and the role of technology is It's a pleasure. So, what a great opportunity you have. of the Financial Services if the Financial Services And the women movement is phenomenal. I even got kicked out of my table because, but I'm happy to give my chair up. And some Coders mostly new to tech. Take a minute to explain about the group. The mission, what you It's a network of Professional women and be part of the growth And Teresa Carlson was sharing some and the most important And amplify and support each other. There's going to be a massive amount women that just, you know, And we're like hang on, we might, and call it a network where So you know, not to shy You now one of the And around the world. And content of the most important dynamics But also extracting I mean, you know, once we So it's all about the network as you said. that when you have this collaboration. are going to shepard the Not over playing the hand It's a balance between So you know, And you know, you need to gain with what you're doing. in Silicon Valley, Palo Alto, Share to the folks out and to invite more women to But you are also not FinTech hub for the region And he said, you know, and seeing all of this action, in the Private Sector It's decades of the women involvement. to be able to achieve that. And one of the things What's it like to be a woman in Bahrain? So, you know, it's something to be, Director of the EDB, And it's always been and liberal, if you will. in a very unique position, have to do. Well certainly our door's Just give the plug, talk about. And I look forward to, you know, and the impact of the Amazon
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