Snehal Antani, Horizon3.ai Market Deepdive
foreign welcome back everyone to our special presentation here at thecube with Horizon 3.a I'm John Furrier host thecube here in Palo Alto back it's niho and Tony CEO and co-founder of horizon 3 for deep dive on going under the hood around the big news and also the platform autonomous pen testing changing the game and security great to see you welcome back thank you John I love what you guys have been doing with the cube huge fan been here a bunch of times and yeah looking forward to the conversation let's get into it all right so what what's the market look like and how do you see it evolving we're in a down Market relative to startups some say our data we're reporting on siliconangle in the cube that yeah there might be a bit of downturn in the economy with inflation but the tech Market is booming because the hyperscalers are still pumping out massive scale and still innovating so so you know for the first time in history this is a recession or downturn where there's now Cloud scale players that are an economic engine what's your view on this where's the market heading relative to the downturn and how are you guys navigating that so um I think about it one the there's a lot of belief out there that we're going to hit a downturn and we started to see that we started to see deals get longer and longer to close back in May across the board in the industry we continue to see deals get at least backloaded in the quarter as people understand their procurement how much money they really have to spend what their earnings are going to be so we're seeing this across the board one is quarters becoming lumpier for tech companies and we think that that's going to become kind of the norm over the next over the next year but what's interesting in our space of security testing is a very basic supply and demand problem the demand for security testing has skyrocketed when I was a CIO eight years ago I only had to worry about my on-prem attack surface my perimeter and Insider threat those are my primary threat vectors now if I was a CIO I have to include multiple clouds all of the data in my SAS offerings my Salesforce account and so on as well as work from home threat vectors and other pieces and I've got Regulatory Compliance in Europe in Asia in in the U.S tons of demand for testing and there's just not enough Supply there's only 5 000 certified pen testers in the United States so I think for starters you have a fundamental supply and demand problem that plays to our strength because we're able to bring a tremendous amount of pen testing supply to the table but now let's flip to if you are the CEO of a large security company or whether it's a Consulting shop or so on you've got a whole bunch of deferred revenue in your business model around security testing services and what we've done in our past in previous companies I worked at is if we didn't think we were going to make the money the quarter with product Revenue we would start to unlock some of that deferred Services Revenue to make the number to hit what we expected Wall Street to hit what Wall Street expected of us in testing that's not possible because there's not enough Supply except us so if I'm the CEO of an mssp or a large security company and I need I see a huge backlog of security testing revenue on the table the easy button to convert that to recognized revenue is Horizon 3. and when I think about the next six months and the amount of Revenue misses we're going to see in security shops especially those that can't fulfill their orders I think there's a ripe opportunity for us to win yeah one of the few opportunities where on any Market you win because the forces will drive your flywheel that's exactly right very basic supply and demand forces that are only increasing with pressure and there's no way it takes 10 years just to build a master hacker just it's a very hard complex space we become the easy button to address that supply problem yeah and this and the autonomous aspect makes appsec reviews as new things get pushed with Cloud native developers they're shifting left but still the security policies need to stay Pace as these new vectors threat vectors appear yeah I mean because that's what's happening a new new thing makes a vector possible that's exactly right I think there's two aspects one is the as you in increase change in your environment you need to increase testing they are absolutely correlated the second thing though is you know for 20 years we focused on remote code execution or rces as an industry what was the latest rce that gave an attacker access to my environment but if you look over the past few years that entire mindset has shifted credentials are the new code execution what I mean by that is if I have a large organization with a hundred a thousand ten thousand employees all it takes is one of them to have a password I can crack in credential spray and gain access to as an attacker and once I've gained access to a single user I'm going to systematically snowball that into something of consequence and so I think that the attackers have shifted away from looking for code execution and looked more towards harvesting credentials and cascading credentials from a regular domain user into an admin this brings up the conversation I would like to do it more Deep dive now shift into more of like the real kind of landscape of the market and your positioning and value proposition in that and that is managed services are becoming really popular as we move into this next next wave of super cloud and multi-cloud and hybrid Cloud because I mean multi-cloud and hybrid hybrid than multi-cloud sounds good on paper but the security Ops become big and one of the things we're reporting with here on the cube and siliconangle the past six months is devops has made the developer the IT team because they've essentially run it now in CI CD pipeline as they say that means it's replaced by data Ops or AI Ops or security Ops and data and security kind of go hand in hand so I can see that playing out do you believe that to be true that that's kind of the new operational kind of beach head that's critical and if so secure if data is part of security that makes security the new it yeah I I think that if you think about organizations hell even for Horizon 3 right now I don't need to hire a CIO I'll have a CSO and that CSO will own it and governance risk and compliance and security operations because at the end of the day the most pressing question for me to answer as a CEO is my security posture IIT is a supporting function of that security posture and we see that at say or a growth stage company like Horizon 3 but when I thought about my time at GE Capital we really shifted to this mindset of security by Design architecture as code and it was very much security driven conversation and I think that is the norm going forward and how do you view the idea that you have to enable a managed service provider with security also managing comp and which then manages the company to enable them to have agile security um security is code because what you're getting at is this autonomous layer that's going to be automated away to make the next talented layer whether it's coder or architect scale so the question is what is abstracted away at at automation seems to be the conversation that's coming out of this big cloud native or super cloud next wave of cloud scale I think there's uh there's two Dimensions to that and honestly I think the more interesting Dimension is not the technical side of it but rather think of the Equifax hack a bunch of years ago had Equifax used a managed security services provider would the CEO have been fired after the breach and the answer is probably not I think the CEO would have transferred enough reputational risk in operational risk to the third party mssp to save his job from being you know from him being fired you can look at that across the board I think that if if I were a CIO again I would be hard-pressed to build my own internal security function because I'm accepting that risk as an executive and we saw what just happened at Uber there's a ton of risk coming with that with the with accepting that as a security person so I think in the future the role of the mssp becomes more significant as a mechanism for transferring enough reputational and operational and legal risk to a third party so that you as the Core Company are able to protect yourself and your people now then what you think is a super cloud printables and Concepts being applied at mssp scale and I think that becomes really interesting talk about the talent opportunity because I think the managed service providers point to markets that are growing and changing also having managed service means that the customers can't always hire Talent hence they go to a Channel or a partner this seems to be a key part of the growth in your area talk about the talent aspect of it yeah um think back to what we saw in Cloud so as as Cloud picked up we saw IBM HP other Hardware companies sell more servers but to fewer customers Amazon Google and others right and so I think something similar is going to happen in the security space where I think you're going to see security tools providers selling more volume but to fewer customers that are just really big mssps so that is the the path forward and I think that the underlying Talent issue gives us economies at scale and that's what we saw this with Cloud we're going to see the same thing in the mssp space I've got a density of Talent Plus a density of automation plus a density of of relationships and ecosystem that give mssps a huge economies of scale advantage over everybody else I mean I want to get into the mssp business sounds like I make a lot of money yeah definitely it's profitable no doubt about it like that I got to ask more on the more of the burden side of it because if you're a partner I don't need another training class I don't need another tool I don't need someone saying this is the highest margin product I need to actually downsize my tools so right now there's hundreds of tools that mssps have all the time dealing with and does the customer so tools platforms we've kind of teased this out in previous conversations together but more more relevant to the mssp is what they do to the customers so talk about this uh burden of tools and the socks out there in the in in the landscape how do you how do you view that and what's the conversation like on average an organization has 130 different cyber security tools installed none of those tools were designed to work together none of those tools are from the same vendor and in fact oftentimes they're from vendors that have competing products and so what we don't have and they're still getting breached in the industry we don't have a tools problem we have an Effectiveness problem we have to reduce the number of tools we have get more out of out of the the effectiveness out of the existing infrastructure build muscle memory you know how to detect and respond to a breach and continuously verify that posture I think that's what the the most successful security organizations have mastered the fundamentals and they mastered that by making sure they were effective in detection and response not mastering it by buying the next shiny AI tool on the defensive side okay so you mentioned supply and demand early since you're brought up economics we'll get into the economic equations here when you have great profits that's going to attract more entrance into the marketplace so as more mssps enter the market you're going to start to see a little bit of competition maybe some fud maybe some price competitive price penetration all kinds of different Tactics get out go on there um how does that impact you because now does that impact your price or are you now part of them just competing on their own value what's that mean for the channel as more entrants come in hey you know I can compete against that other one does that create conflict is that an opportunity does are you neutral on that what's the position it's a great question actually I think the way it plays out is one we are neutral two the mssp has to stand on their own with their own unique value proposition otherwise they're going to become commoditized we saw this in the early cloud provider days the cloud providers that were just basically wrapping existing Hardware with with a race to the bottom pricing model didn't survive those that use the the cloud infrastructure as a starting point to build higher value capabilities they're the ones that have succeeded to this day the same Mo I think will occur in mssps which is there's a base level of capability that they've got to be able to deliver and it is the burden of the mssp to innovate effectively to elevate their value problem it's interesting Dynamic and I brought it up mainly because if you believe that this is going to be a growing New Market price erosion is more in mature markets so it's interesting to see that Dynamic come up and we'll see how that handles on the on the economics and just the macro side of it getting more into kind of like the next gen autonomous pen testing is a leading indicator that a new kind of security assessment is here um if I said that to you how do you respond to that what is this new security assessment mean what does that mean for the customer and to the partner and that that relationship down that whole chain yeah um back to I'm wearing a CIO hat right now don't tell me we're secure in PowerPoint show me we're secure Today Show me where we're secure tomorrow and then show me we're secure again next week because that's what matters to me if you can show me we're secure I can understand the risk I'm accepting and articulate it up to my board to my Regulators up until now we've had a PowerPoint tell me where secure culture and security and I just don't think that's going to last all that much longer so I think the future of security testing and assessment is this shift from a PowerPoint report to truly showing me that my I'm secure enough you guys auto-generate those statements now you mentioned that earlier that's exactly right because the other part is you know the classic way to do security reports was garbage in garbage out you had a human kind of theoretically fill out a spreadsheet that magically came up with the risk score or security posture that doesn't work that's a check the box mentality what you want to have is an accurate High Fidelity understanding of your blind spots your threat vectors what data is at risk what credentials are at risk you want to look at those results over time how quickly did I find problems how quickly did I fix them how often did they reoccur and that is how you get to a show me where secure culture whether I'm a company or I'm a channel partner working with Horizon 3.ai I have to put my name on the line and say Here's a service level agreement I'm going to stand behind there's levels of compliance you mentioned that earlier how do you guys help that area because that becomes I call the you know below the line I got to do it anyway usually it's you know they grind out the work but it has to be fundamental because if the threats vectors are increasing and you're handling it like you say you are the way it is real time today tomorrow the next day you got to have that other stuff flow into it can you describe how that works under the hood yeah there's there's two parts to it the first part is that attackers don't have to hack in with zero days they log in with credentials that they found but often what attackers are doing is chaining together different types of problems so if you have 10 different tactics you can chain those together a number of different ways it's not just 10 to the 10th it's it's actually because you don't you don't have to use all the tactics at once this is a very large number of combinations that an attacker can apply upon you is what it comes down to and so at the base level what you want to have is what are the the primary tactics that are being used and those tactics are always being added to and evolving what are the primary outcomes that an attacker is trying to achieve steal your data disrupt your systems become a domain admin and borrow and now what you have is it actually looks more like a chess game algorithm than it does any sort of hard-coded automation or anything else which is based on the pieces on the board the the it infrastructure I've discovered what is the next best action to become a domain admin or steal your data and that's the underlying innovation in IP we've created which is next best action Knowledge Graph analytics and adaptiveness to figure out how to combine different problems together to achieve an objective that an attacker cares about so the 3D chess players out there I'd say that's more like 3D chess are the practitioners implementing it but when I think about compliance managers I don't see 3D chess players I see back office accountants in my mind like okay are they actually even understand what comes out of that so how do you handle the compliance side do you guys just check the boxes there is it not part of it is it yeah I I know I don't Envision the compliance guys on the front lines identifying vectors do you know what it doesn't even know what it means yeah it's a great question when you think about uh the market segmentation I think there are we've seen are three basic types of users you've got the the really mature high frequency security testing purple team type folks and for them we are the the force multiplier for them to secure the environment you then have the middle group where the IT person and the security person are the same individual they are barely Treading Water they don't know what their attack surface is and they don't know what to focus on we end up that's actually where we started with the barely Treading Water Persona and that's why we had a product that helped those Network Engineers become superheroes the third segment are those that view security and compliance as synonymous and they don't really care about continuous they care about running and checking the box for PCI and forever else and those customers while they use us they are better served by our partner ecosystem and that's really so the the first two categories tend to use us directly self-service pen tests as often as they want that compliance-minded folks end up going through our partners because they're better served there steel great to have you on thanks for this deep dive on um under the hood section of the interview appreciate it and I think autonomous is is an indicator Beyond pen testing pen testing has become like okay penetration security but this is not going away where do you see this evolving what's next what's next for Horizon take a minute to give a plug for what's going on with copy how do you see it I know you got good margins you're raising Capital always raising money you're not yet public um looking good right now as they say yeah yeah well I think the first thing is our company strategy is in three chapters chapter one is become the best security testing platform in the industry period that's it and be very good at helping you find and fix your security blind spots that's chapter one we've been crushing it there with great customer attraction great partner traction chapter two which we've started to enter is look at our results over time to help that that GRC officer or auditor accurately assess the security posture of an organization and we're going to enter that chapter about this time next year longer term though the big Vision I have is how do I use offense to inform defense so for me chapter three is how do I get away from just security testing towards autonomous security overall where you can use our security testing platform to identify ways to attack that informs defensive tools exactly where to focus how to adjust and so on and now you've got offset and integrated learning Loop between attack and defense that's the future never been done before Master the art of attack to become a better Defender is the bigger vision of the company love the new paradigm security congratulations been following you guys we will continue to follow you thanks for coming on the Special Report congratulations on the new Market expansion International going indirect that a big way congratulations thank you John appreciate it okay this is a special presentation with the cube and Horizon 3.ai I'm John Furrier your host thanks for watching thank you
SUMMARY :
the game and security great to see you
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Horizon3.ai Signal | Horizon3.ai Partner Program Expands Internationally
hello I'm John Furrier with thecube and welcome to this special presentation of the cube and Horizon 3.ai they're announcing a global partner first approach expanding their successful pen testing product Net Zero you're going to hear from leading experts in their staff their CEO positioning themselves for a successful Channel distribution expansion internationally in Europe Middle East Africa and Asia Pacific in this Cube special presentation you'll hear about the expansion the expanse partner program giving Partners a unique opportunity to offer Net Zero to their customers Innovation and Pen testing is going International with Horizon 3.ai enjoy the program [Music] welcome back everyone to the cube and Horizon 3.ai special presentation I'm John Furrier host of thecube we're here with Jennifer Lee head of Channel sales at Horizon 3.ai Jennifer welcome to the cube thanks for coming on great well thank you for having me so big news around Horizon 3.aa driving Channel first commitment you guys are expanding the channel partner program to include all kinds of new rewards incentives training programs help educate you know Partners really drive more recurring Revenue certainly cloud and Cloud scale has done that you got a great product that fits into that kind of Channel model great Services you can wrap around it good stuff so let's get into it what are you guys doing what are what are you guys doing with this news why is this so important yeah for sure so um yeah we like you said we recently expanded our Channel partner program um the driving force behind it was really just um to align our like you said our Channel first commitment um and creating awareness around the importance of our partner ecosystems um so that's it's really how we go to market is is through the channel and a great International Focus I've talked with the CEO so you know about the solution and he broke down all the action on why it's important on the product side but why now on the go to market change what's the what's the why behind this big this news on the channel yeah for sure so um we are doing this now really to align our business strategy which is built on the concept of enabling our partners to create a high value high margin business on top of our platform and so um we offer a solution called node zero it provides autonomous pen testing as a service and it allows organizations to continuously verify their security posture um so we our company vision we have this tagline that states that our pen testing enables organizations to see themselves Through The Eyes of an attacker and um we use the like the attacker's perspective to identify exploitable weaknesses and vulnerabilities so we created this partner program from a perspective of the partner so the partner's perspective and we've built It Through The Eyes of our partner right so we're prioritizing really what the partner is looking for and uh will ensure like Mutual success for us yeah the partners always want to get in front of the customers and bring new stuff to them pen tests have traditionally been really expensive uh and so bringing it down in one to a service level that's one affordable and has flexibility to it allows a lot of capability so I imagine people getting excited by it so I have to ask you about the program What specifically are you guys doing can you share any details around what it means for the partners what they get what's in it for them can you just break down some of the mechanics and mechanisms or or details yeah yep um you know we're really looking to create business alignment um and like I said establish Mutual success with our partners so we've got two um two key elements that we were really focused on um that we bring to the partners so the opportunity the profit margin expansion is one of them and um a way for our partners to really differentiate themselves and stay relevant in the market so um we've restructured our discount model really um you know highlighting profitability and maximizing profitability and uh this includes our deal registration we've we've created deal registration program we've increased discount for partners who take part in our partner certification uh trainings and we've we have some other partner incentives uh that we we've created that that's going to help out there we've we put this all so we've recently Gone live with our partner portal um it's a Consolidated experience for our partners where they can access our our sales tools and we really view our partners as an extension of our sales and Technical teams and so we've extended all of our our training material that we use internally we've made it available to our partners through our partner portal um we've um I'm trying I'm thinking now back what else is in that partner portal here we've got our partner certification information so all the content that's delivered during that training can be found in the portal we've got deal registration uh um co-branded marketing materials pipeline management and so um this this portal gives our partners a One-Stop place to to go to find all that information um and then just really quickly on the second part of that that I mentioned is our technology really is um really disruptive to the market so you know like you said autonomous pen testing it's um it's still it's well it's still still relatively new topic uh for security practitioners and um it's proven to be really disruptive so um that on top of um just well recently we found an article that um that mentioned by markets and markets that reports that the global pen testing markets really expanding and so it's expected to grow to like 2.7 billion um by 2027. so the Market's there right the Market's expanding it's growing and so for our partners it's just really allows them to grow their revenue um across their customer base expand their customer base and offering this High profit margin while you know getting in early to Market on this just disruptive technology big Market a lot of opportunities to make some money people love to put more margin on on those deals especially when you can bring a great solution that everyone knows is hard to do so I think that's going to provide a lot of value is there is there a type of partner that you guys see emerging or you aligning with you mentioned the alignment with the partners I can see how that the training and the incentives are all there sounds like it's all going well is there a type of partner that's resonating the most or is there categories of partners that can take advantage of this yeah absolutely so we work with all different kinds of Partners we work with our traditional resale Partners um we've worked we're working with systems integrators we have a really strong MSP mssp program um we've got Consulting partners and the Consulting Partners especially with the ones that offer pen test services so we they use us as a as we act as a force multiplier just really offering them profit margin expansion um opportunity there we've got some technology partner partners that we really work with for co-cell opportunities and then we've got our Cloud Partners um you'd mentioned that earlier and so we are in AWS Marketplace so our ccpo partners we're part of the ISP accelerate program um so we we're doing a lot there with our Cloud partners and um of course we uh we go to market with uh distribution Partners as well gotta love the opportunity for more margin expansion every kind of partner wants to put more gross profit on their deals is there a certification involved I have to ask is there like do you get do people get certified or is it just you get trained is it self-paced training is it in person how are you guys doing the whole training certification thing because is that is that a requirement yeah absolutely so we do offer a certification program and um it's been very popular this includes a a seller's portion and an operator portion and and so um this is at no cost to our partners and um we operate both virtually it's it's law it's virtually but live it's not self-paced and we also have in person um you know sessions as well and we also can customize these to any partners that have a large group of people and we can just we can do one in person or virtual just specifically for that partner well any kind of incentive opportunities and marketing opportunities everyone loves to get the uh get the deals just kind of rolling in leads from what we can see if our early reporting this looks like a hot product price wise service level wise what incentive do you guys thinking about and and Joint marketing you mentioned co-sell earlier in pipeline so I was kind of kind of honing in on that piece sure and yes and then to follow along with our partner certification program we do incentivize our partners there if they have a certain number certified their discount increases so that's part of it we have our deal registration program that increases discount as well um and then we do have some um some partner incentives that are wrapped around meeting setting and um moving moving opportunities along to uh proof of value gotta love the education driving value I have to ask you so you've been around the industry you've seen the channel relationships out there you're seeing companies old school new school you know uh Horizon 3.ai is kind of like that new school very cloud specific a lot of Leverage with we mentioned AWS and all the clouds um why is the company so hot right now why did you join them and what's why are people attracted to this company what's the what's the attraction what's the vibe what do you what do you see and what what do you use what did you see in in this company well this is just you know like I said it's very disruptive um it's really in high demand right now and um and and just because because it's new to Market and uh a newer technology so we are we can collaborate with a manual pen tester um we can you know we can allow our customers to run their pen test um with with no specialty teams and um and and then so we and like you know like I said we can allow our partners can actually build businesses profitable businesses so we can they can use our product to increase their services revenue and um and build their business model you know around around our services what's interesting about the pen test thing is that it's very expensive and time consuming the people who do them are very talented people that could be working on really bigger things in the in absolutely customers so bringing this into the channel allows them if you look at the price Delta between a pen test and then what you guys are offering I mean that's a huge margin Gap between street price of say today's pen test and what you guys offer when you show people that they follow do they say too good to be true I mean what are some of the things that people say when you kind of show them that are they like scratch their head like come on what's the what's the catch here right so the cost savings is a huge is huge for us um and then also you know like I said working as a force multiplier with a pen testing company that offers the services and so they can they can do their their annual manual pen tests that may be required around compliance regulations and then we can we can act as the continuous verification of their security um um you know that that they can run um weekly and so it's just um you know it's just an addition to to what they're offering already and an expansion so Jennifer thanks for coming on thecube really appreciate you uh coming on sharing the insights on the channel uh what's next what can we expect from the channel group what are you thinking what's going on right so we're really looking to expand our our Channel um footprint and um very strategically uh we've got um we've got some big plans um for for Horizon 3.ai awesome well thanks for coming on really appreciate it you're watching thecube the leader in high tech Enterprise coverage [Music] [Music] hello and welcome to the Cube's special presentation with Horizon 3.ai with Raina Richter vice president of emea Europe Middle East and Africa and Asia Pacific APAC for Horizon 3 today welcome to this special Cube presentation thanks for joining us thank you for the invitation so Horizon 3 a guy driving Global expansion big international news with a partner first approach you guys are expanding internationally let's get into it you guys are driving this new expanse partner program to new heights tell us about it what are you seeing in the momentum why the expansion what's all the news about well I would say uh yeah in in international we have I would say a similar similar situation like in the US um there is a global shortage of well-educated penetration testers on the one hand side on the other side um we have a raising demand of uh network and infrastructure security and with our approach of an uh autonomous penetration testing I I believe we are totally on top of the game um especially as we have also now uh starting with an international instance that means for example if a customer in Europe is using uh our service node zero he will be connected to a node zero instance which is located inside the European Union and therefore he has doesn't have to worry about the conflict between the European the gdpr regulations versus the US Cloud act and I would say there we have a total good package for our partners that they can provide differentiators to their customers you know we've had great conversations here on thecube with the CEO and the founder of the company around the leverage of the cloud and how successful that's been for the company and honestly I can just Connect the Dots here but I'd like you to weigh in more on how that translates into the go to market here because you got great Cloud scale with with the security product you guys are having success with great leverage there I've seen a lot of success there what's the momentum on the channel partner program internationally why is it so important to you is it just the regional segmentation is it the economics why the momentum well there are it's there are multiple issues first of all there is a raising demand in penetration testing um and don't forget that uh in international we have a much higher level in number a number or percentage in SMB and mid-market customers so these customers typically most of them even didn't have a pen test done once a year so for them pen testing was just too expensive now with our offering together with our partners we can provide different uh ways how customers could get an autonomous pen testing done more than once a year with even lower costs than they had with with a traditional manual paint test so and that is because we have our uh Consulting plus package which is for typically pain testers they can go out and can do a much faster much quicker and their pain test at many customers once in after each other so they can do more pain tests on a lower more attractive price on the other side there are others what even the same ones who are providing um node zero as an mssp service so they can go after s p customers saying okay well you only have a couple of hundred uh IP addresses no worries we have the perfect package for you and then you have let's say the mid Market let's say the thousands and more employees then they might even have an annual subscription very traditional but for all of them it's all the same the customer or the service provider doesn't need a piece of Hardware they only need to install a small piece of a Docker container and that's it and that makes it so so smooth to go in and say okay Mr customer we just put in this this virtual attacker into your network and that's it and and all the rest is done and within within three clicks they are they can act like a pen tester with 20 years of experience and that's going to be very Channel friendly and partner friendly I can almost imagine so I have to ask you and thank you for calling the break calling out that breakdown and and segmentation that was good that was very helpful for me to understand but I want to follow up if you don't mind um what type of partners are you seeing the most traction with and why well I would say at the beginning typically you have the the innovators the early adapters typically Boutique size of Partners they start because they they are always looking for Innovation and those are the ones you they start in the beginning so we have a wide range of Partners having mostly even um managed by the owner of the company so uh they immediately understand okay there is the value and they can change their offering they're changing their offering in terms of penetration testing because they can do more pen tests and they can then add other ones or we have those ones who offer 10 tests services but they did not have their own pen testers so they had to go out on the open market and Source paint testing experts um to get the pen test at a particular customer done and now with node zero they're totally independent they can't go out and say okay Mr customer here's the here's the service that's it we turn it on and within an hour you're up and running totally yeah and those pen tests are usually expensive and hard to do now it's right in line with the sales delivery pretty interesting for a partner absolutely but on the other hand side we are not killing the pain testers business we do something we're providing with no tiers I would call something like the foundation work the foundational work of having an an ongoing penetration testing of the infrastructure the operating system and the pen testers by themselves they can concentrate in the future on things like application pen testing for example so those Services which we we're not touching so we're not killing the paint tester Market we're just taking away the ongoing um let's say foundation work call it that way yeah yeah that was one of my questions I was going to ask is there's a lot of interest in this autonomous pen testing one because it's expensive to do because those skills are required are in need and they're expensive so you kind of cover the entry level and the blockers that are in there I've seen people say to me this pen test becomes a blocker for getting things done so there's been a lot of interest in the autonomous pen testing and for organizations to have that posture and it's an overseas issue too because now you have that that ongoing thing so can you explain that particular benefit for an organization to have that continuously verifying an organization's posture yep certainly so I would say um typically you are you you have to do your patches you have to bring in new versions of operating systems of different Services of uh um operating systems of some components and and they are always bringing new vulnerabilities the difference here is that with node zero we are telling the customer or the partner package we're telling them which are the executable vulnerabilities because previously they might have had um a vulnerability scanner so this vulnerability scanner brought up hundreds or even thousands of cves but didn't say anything about which of them are vulnerable really executable and then you need an expert digging in one cve after the other finding out is it is it really executable yes or no and that is where you need highly paid experts which we have a shortage so with notes here now we can say okay we tell you exactly which ones are the ones you should work on because those are the ones which are executable we rank them accordingly to the risk level how easily they can be used and by a sudden and then the good thing is convert it or indifference to the traditional penetration test they don't have to wait for a year for the next pain test to find out if the fixing was effective they weren't just the next scan and say Yes closed vulnerability is gone the time is really valuable and if you're doing any devops Cloud native you're always pushing new things so pen test ongoing pen testing is actually a benefit just in general as a kind of hygiene so really really interesting solution really bring that global scale is going to be a new new coverage area for us for sure I have to ask you if you don't mind answering what particular region are you focused on or plan to Target for this next phase of growth well at this moment we are concentrating on the countries inside the European Union Plus the United Kingdom um but we are and they are of course logically I'm based into Frankfurt area that means we cover more or less the countries just around so it's like the total dark region Germany Switzerland Austria plus the Netherlands but we also already have Partners in the nordics like in Finland or in Sweden um so it's it's it it's rapidly we have Partners already in the UK and it's rapidly growing so I'm for example we are now starting with some activities in Singapore um um and also in the in the Middle East area um very important we uh depending on let's say the the way how to do business currently we try to concentrate on those countries where we can have um let's say um at least English as an accepted business language great is there any particular region you're having the most success with right now is it sounds like European Union's um kind of first wave what's them yes that's the first definitely that's the first wave and now we're also getting the uh the European instance up and running it's clearly our commitment also to the market saying okay we know there are certain dedicated uh requirements and we take care of this and and we're just launching it we're building up this one uh the instance um in the AWS uh service center here in Frankfurt also with some dedicated Hardware internet in a data center in Frankfurt where we have with the date six by the way uh the highest internet interconnection bandwidth on the planet so we have very short latency to wherever you are on on the globe that's a great that's a great call outfit benefit too I was going to ask that what are some of the benefits your partners are seeing in emea and Asia Pacific well I would say um the the benefits is for them it's clearly they can they can uh talk with customers and can offer customers penetration testing which they before and even didn't think about because it penetrates penetration testing in a traditional way was simply too expensive for them too complex the preparation time was too long um they didn't have even have the capacity uh to um to support a pain an external pain tester now with this service you can go in and say even if they Mr customer we can do a test with you in a couple of minutes within we have installed the docker container within 10 minutes we have the pen test started that's it and then we just wait and and I would say that is we'll we are we are seeing so many aha moments then now because on the partner side when they see node zero the first time working it's like this wow that is great and then they work out to customers and and show it to their typically at the beginning mostly the friendly customers like wow that's great I need that and and I would say um the feedback from the partners is that is a service where I do not have to evangelize the customer everybody understands penetration testing I don't have to say describe what it is they understand the customer understanding immediately yes penetration testing good about that I know I should do it but uh too complex too expensive now with the name is for example as an mssp service provided from one of our partners but it's getting easy yeah it's great and it's great great benefit there I mean I gotta say I'm a huge fan of what you guys are doing I like this continuous automation that's a major benefit to anyone doing devops or any kind of modern application development this is just a godsend for them this is really good and like you said the pen testers that are doing it they were kind of coming down from their expertise to kind of do things that should have been automated they get to focus on the bigger ticket items that's a really big point so we free them we free the pain testers for the higher level elements of the penetration testing segment and that is typically the application testing which is currently far away from being automated yeah and that's where the most critical workloads are and I think this is the nice balance congratulations on the international expansion of the program and thanks for coming on this special presentation really I really appreciate it thank you you're welcome okay this is thecube special presentation you know check out pen test automation International expansion Horizon 3 dot AI uh really Innovative solution in our next segment Chris Hill sector head for strategic accounts will discuss the power of Horizon 3.ai and Splunk in action you're watching the cube the leader in high tech Enterprise coverage foreign [Music] [Music] welcome back everyone to the cube and Horizon 3.ai special presentation I'm John Furrier host of thecube we're with Chris Hill sector head for strategic accounts and federal at Horizon 3.ai a great Innovative company Chris great to see you thanks for coming on thecube yeah like I said uh you know great to meet you John long time listener first time caller so excited to be here with you guys yeah we were talking before camera you had Splunk back in 2013 and I think 2012 was our first splunk.com and boy man you know talk about being in the right place at the right time now we're at another inflection point and Splunk continues to be relevant um and continuing to have that data driving Security in that interplay and your CEO former CTO of his plug as well at Horizon who's been on before really Innovative product you guys have but you know yeah don't wait for a breach to find out if you're logging the right data this is the topic of this thread Splunk is very much part of this new international expansion announcement uh with you guys tell us what are some of the challenges that you see where this is relevant for the Splunk and Horizon AI as you guys expand uh node zero out internationally yeah well so across so you know my role uh within Splunk it was uh working with our most strategic accounts and so I looked back to 2013 and I think about the sales process like working with with our small customers you know it was um it was still very siled back then like I was selling to an I.T team that was either using this for it operations um we generally would always even say yeah although we do security we weren't really designed for it we're a log management tool and we I'm sure you remember back then John we were like sort of stepping into the security space and and the public sector domain that I was in you know security was 70 of what we did when I look back to sort of uh the transformation that I was witnessing in that digital transformation um you know when I look at like 2019 to today you look at how uh the IT team and the security teams are being have been forced to break down those barriers that they used to sort of be silent away would not commute communicate one you know the security guys would be like oh this is my box I.T you're not allowed in today you can't get away with that and I think that the value that we bring to you know and of course Splunk has been a huge leader in that space and continues to do Innovation across the board but I think what we've we're seeing in the space and I was talking with Patrick Coughlin the SVP of uh security markets about this is that you know what we've been able to do with Splunk is build a purpose-built solution that allows Splunk to eat more data so Splunk itself is ulk know it's an ingest engine right the great reason people bought it was you could build these really fast dashboards and grab intelligence out of it but without data it doesn't do anything right so how do you drive and how do you bring more data in and most importantly from a customer perspective how do you bring the right data in and so if you think about what node zero and what we're doing in a horizon 3 is that sure we do pen testing but because we're an autonomous pen testing tool we do it continuously so this whole thought I'd be like oh crud like my customers oh yeah we got a pen test coming up it's gonna be six weeks the week oh yeah you know and everyone's gonna sit on their hands call me back in two months Chris we'll talk to you then right not not a real efficient way to test your environment and shoot we saw that with Uber this week right um you know and that's a case where we could have helped oh just right we could explain the Uber thing because it was a contractor just give a quick highlight of what happened so you can connect the doctor yeah no problem so um it was uh I got I think it was yeah one of those uh you know games where they would try and test an environment um and with the uh pen tester did was he kept on calling them MFA guys being like I need to reset my password we need to set my right password and eventually the um the customer service guy said okay I'm resetting it once he had reset and bypassed the multi-factor authentication he then was able to get in and get access to the building area that he was in or I think not the domain but he was able to gain access to a partial part of that Network he then paralleled over to what I would assume is like a VA VMware or some virtual machine that had notes that had all of the credentials for logging into various domains and So within minutes they had access and that's the sort of stuff that we do you know a lot of these tools like um you know you think about the cacophony of tools that are out there in a GTA architect architecture right I'm gonna get like a z-scale or I'm going to have uh octum and I have a Splunk I've been into the solar system I mean I don't mean to name names we have crowdstriker or Sentinel one in there it's just it's a cacophony of things that don't work together they weren't designed work together and so we have seen so many times in our business through our customer support and just working with customers when we do their pen tests that there will be 5 000 servers out there three are misconfigured those three misconfigurations will create the open door because remember the hacker only needs to be right once the defender needs to be right all the time and that's the challenge and so that's what I'm really passionate about what we're doing uh here at Horizon three I see this my digital transformation migration and security going on which uh we're at the tip of the spear it's why I joined sey Hall coming on this journey uh and just super excited about where the path's going and super excited about the relationship with Splunk I get into more details on some of the specifics of that but um you know well you're nailing I mean we've been doing a lot of things on super cloud and this next gen environment we're calling it next gen you're really seeing devops obviously devsecops has already won the it role has moved to the developer shift left is an indicator of that it's one of the many examples higher velocity code software supply chain you hear these things that means that it is now in the developer hands it is replaced by the new Ops data Ops teams and security where there's a lot of horizontal thinking to your point about access there's no more perimeter huge 100 right is really right on things one time you know to get in there once you're in then you can hang out move around move laterally big problem okay so we get that now the challenges for these teams as they are transitioning organizationally how do they figure out what to do okay this is the next step they already have Splunk so now they're kind of in transition while protecting for a hundred percent ratio of success so how would you look at that and describe the challenge is what do they do what is it what are the teams facing with their data and what's next what are they what are they what action do they take so let's use some vernacular that folks will know so if I think about devsecops right we both know what that means that I'm going to build security into the app it normally talks about sec devops right how am I building security around the perimeter of what's going inside my ecosystem and what are they doing and so if you think about what we're able to do with somebody like Splunk is we can pen test the entire environment from Soup To Nuts right so I'm going to test the end points through to its I'm going to look for misconfigurations I'm going to I'm going to look for um uh credential exposed credentials you know I'm going to look for anything I can in the environment again I'm going to do it at light speed and and what what we're doing for that SEC devops space is to you know did you detect that we were in your environment so did we alert Splunk or the Sim that there's someone in the environment laterally moving around did they more importantly did they log us into their environment and when do they detect that log to trigger that log did they alert on us and then finally most importantly for every CSO out there is going to be did they stop us and so that's how we we do this and I think you when speaking with um stay Hall before you know we've come up with this um boils but we call it fine fix verifying so what we do is we go in is we act as the attacker right we act in a production environment so we're not going to be we're a passive attacker but we will go in on credentialed on agents but we have to assume to have an assumed breach model which means we're going to put a Docker container in your environment and then we're going to fingerprint the environment so we're going to go out and do an asset survey now that's something that's not something that Splunk does super well you know so can Splunk see all the assets do the same assets marry up we're going to log all that data and think and then put load that into this long Sim or the smoke logging tools just to have it in Enterprise right that's an immediate future ad that they've got um and then we've got the fix so once we've completed our pen test um we are then going to generate a report and we can talk about these in a little bit later but the reports will show an executive summary the assets that we found which would be your asset Discovery aspect of that a fix report and the fixed report I think is probably the most important one it will go down and identify what we did how we did it and then how to fix that and then from that the pen tester or the organization should fix those then they go back and run another test and then they validate like a change detection environment to see hey did those fixes taste play take place and you know snehaw when he was the CTO of jsoc he shared with me a number of times about it's like man there would be 15 more items on next week's punch sheet that we didn't know about and it's and it has to do with how we you know how they were uh prioritizing the cves and whatnot because they would take all CBDs it was critical or non-critical and it's like we are able to create context in that environment that feeds better information into Splunk and whatnot that brings that brings up the efficiency for Splunk specifically the teams out there by the way the burnout thing is real I mean this whole I just finished my list and I got 15 more or whatever the list just can keeps growing how did node zero specifically help Splunk teams be more efficient like that's the question I want to get at because this seems like a very scale way for Splunk customers and teams service teams to be more so the question is how does node zero help make Splunk specifically their service teams be more efficient so so today in our early interactions we're building customers we've seen are five things um and I'll start with sort of identifying the blind spots right so kind of what I just talked about with you did we detect did we log did we alert did they stop node zero right and so I would I put that you know a more Layman's third grade term and if I was going to beat a fifth grader at this game would be we can be the sparring partner for a Splunk Enterprise customer a Splunk Essentials customer someone using Splunk soar or even just an Enterprise Splunk customer that may be a small shop with three people and just wants to know where am I exposed so by creating and generating these reports and then having um the API that actually generates the dashboard they can take all of these events that we've logged and log them in and then where that then comes in is number two is how do we prioritize those logs right so how do we create visibility to logs that that um are have critical impacts and again as I mentioned earlier not all cves are high impact regard and also not all or low right so if you daisy chain a bunch of low cves together boom I've got a mission critical AP uh CPE that needs to be fixed now such as a credential moving to an NT box that's got a text file with a bunch of passwords on it that would be very bad um and then third would be uh verifying that you have all of the hosts so one of the things that splunk's not particularly great at and they'll literate themselves they don't do asset Discovery so dude what assets do we see and what are they logging from that um and then for from um for every event that they are able to identify one of the cool things that we can do is actually create this low code no code environment so they could let you know Splunk customers can use Splunk sword to actually triage events and prioritize that event so where they're being routed within it to optimize the Sox team time to Market or time to triage any given event obviously reducing MTR and then finally I think one of the neatest things that we'll be seeing us develop is um our ability to build glass cables so behind me you'll see one of our triage events and how we build uh a Lockheed Martin kill chain on that with a glass table which is very familiar to the community we're going to have the ability and not too distant future to allow people to search observe on those iocs and if people aren't familiar with it ioc it's an instant of a compromise so that's a vector that we want to drill into and of course who's better at Drilling in the data and smoke yeah this is a critter this is an awesome Synergy there I mean I can see a Splunk customer going man this just gives me so much more capability action actionability and also real understanding and I think this is what I want to dig into if you don't mind understanding that critical impact okay is kind of where I see this coming got the data data ingest now data's data but the question is what not to log you know where are things misconfigured these are critical questions so can you talk about what it means to understand critical impact yeah so I think you know going back to the things that I just spoke about a lot of those cves where you'll see um uh low low low and then you daisy chain together and they're suddenly like oh this is high now but then your other impact of like if you're if you're a Splunk customer you know and I had it I had several of them I had one customer that you know terabytes of McAfee data being brought in and it was like all right there's a lot of other data that you probably also want to bring but they could only afford wanted to do certain data sets because that's and they didn't know how to prioritize or filter those data sets and so we provide that opportunity to say hey these are the critical ones to bring in but there's also the ones that you don't necessarily need to bring in because low cve in this case really does mean low cve like an ILO server would be one that um that's the print server uh where the uh your admin credentials are on on like a printer and so there will be credentials on that that's something that a hacker might go in to look at so although the cve on it is low is if you daisy chain with somebody that's able to get into that you might say Ah that's high and we would then potentially rank it giving our AI logic to say that's a moderate so put it on the scale and we prioritize those versus uh of all of these scanners just going to give you a bunch of CDs and good luck and translating that if I if I can and tell me if I'm wrong that kind of speaks to that whole lateral movement that's it challenge right print serve a great example looks stupid low end who's going to want to deal with the print server oh but it's connected into a critical system there's a path is that kind of what you're getting at yeah I use Daisy Chain I think that's from the community they came from uh but it's just a lateral movement it's exactly what they're doing in those low level low critical lateral movements is where the hackers are getting in right so that's the beauty thing about the uh the Uber example is that who would have thought you know I've got my monthly Factor authentication going in a human made a mistake we can't we can't not expect humans to make mistakes we're fallible right the reality is is once they were in the environment they could have protected themselves by running enough pen tests to know that they had certain uh exposed credentials that would have stopped the breach and they did not had not done that in their environment and I'm not poking yeah but it's an interesting Trend though I mean it's obvious if sometimes those low end items are also not protected well so it's easy to get at from a hacker standpoint but also the people in charge of them can be fished easily or spearfished because they're not paying attention because they don't have to no one ever told them hey be careful yeah for the community that I came from John that's exactly how they they would uh meet you at a uh an International Event um introduce themselves as a graduate student these are National actor States uh would you mind reviewing my thesis on such and such and I was at Adobe at the time that I was working on this instead of having to get the PDF they opened the PDF and whoever that customer was launches and I don't know if you remember back in like 2008 time frame there was a lot of issues around IP being by a nation state being stolen from the United States and that's exactly how they did it and John that's or LinkedIn hey I want to get a joke we want to hire you double the salary oh I'm gonna click on that for sure you know yeah right exactly yeah the one thing I would say to you is like uh when we look at like sort of you know because I think we did 10 000 pen tests last year is it's probably over that now you know we have these sort of top 10 ways that we think and find people coming into the environment the funniest thing is that only one of them is a cve related vulnerability like uh you know you guys know what they are right so it's it but it's it's like two percent of the attacks are occurring through the cves but yeah there's all that attention spent to that and very little attention spent to this pen testing side which is sort of this continuous threat you know monitoring space and and this vulnerability space where I think we play a such an important role and I'm so excited to be a part of the tip of the spear on this one yeah I'm old enough to know the movie sneakers which I loved as a you know watching that movie you know professional hackers are testing testing always testing the environment I love this I got to ask you as we kind of wrap up here Chris if you don't mind the the benefits to Professional Services from this Alliance big news Splunk and you guys work well together we see that clearly what are what other benefits do Professional Services teams see from the Splunk and Horizon 3.ai Alliance so if you're I think for from our our from both of our uh Partners uh as we bring these guys together and many of them already are the same partner right uh is that uh first off the licensing model is probably one of the key areas that we really excel at so if you're an end user you can buy uh for the Enterprise by the number of IP addresses you're using um but uh if you're a partner working with this there's solution ways that you can go in and we'll license as to msps and what that business model on msps looks like but the unique thing that we do here is this C plus license and so the Consulting plus license allows like a uh somebody a small to mid-sized to some very large uh you know Fortune 100 uh consulting firms use this uh by buying into a license called um Consulting plus where they can have unlimited uh access to as many IPS as they want but you can only run one test at a time and as you can imagine when we're going and hacking passwords and um checking hashes and decrypting hashes that can take a while so but for the right customer it's it's a perfect tool and so I I'm so excited about our ability to go to market with uh our partners so that we understand ourselves understand how not to just sell to or not tell just to sell through but we know how to sell with them as a good vendor partner I think that that's one thing that we've done a really good job building bring it into the market yeah I think also the Splunk has had great success how they've enabled uh partners and Professional Services absolutely you know the services that layer on top of Splunk are multi-fold tons of great benefits so you guys Vector right into that ride that way with friction and and the cool thing is that in you know in one of our reports which could be totally customized uh with someone else's logo we're going to generate you know so I I used to work in another organization it wasn't Splunk but we we did uh you know pen testing as for for customers and my pen testers would come on site they'd do the engagement and they would leave and then another release someone would be oh shoot we got another sector that was breached and they'd call you back you know four weeks later and so by August our entire pen testings teams would be sold out and it would be like well even in March maybe and they're like no no I gotta breach now and and and then when they do go in they go through do the pen test and they hand over a PDF and they pack on the back and say there's where your problems are you need to fix it and the reality is that what we're going to generate completely autonomously with no human interaction is we're going to go and find all the permutations of anything we found and the fix for those permutations and then once you've fixed everything you just go back and run another pen test it's you know for what people pay for one pen test they can have a tool that does that every every Pat patch on Tuesday and that's on Wednesday you know triage throughout the week green yellow red I wanted to see the colors show me green green is good right not red and one CIO doesn't want who doesn't want that dashboard right it's it's exactly it and we can help bring I think that you know I'm really excited about helping drive this with the Splunk team because they get that they understand that it's the green yellow red dashboard and and how do we help them find more green uh so that the other guys are in red yeah and get in the data and do the right thing and be efficient with how you use the data know what to look at so many things to pay attention to you know the combination of both and then go to market strategy real brilliant congratulations Chris thanks for coming on and sharing um this news with the detail around the Splunk in action around the alliance thanks for sharing John my pleasure thanks look forward to seeing you soon all right great we'll follow up and do another segment on devops and I.T and security teams as the new new Ops but and super cloud a bunch of other stuff so thanks for coming on and our next segment the CEO of horizon 3.aa will break down all the new news for us here on thecube you're watching thecube the leader in high tech Enterprise coverage [Music] yeah the partner program for us has been fantastic you know I think prior to that you know as most organizations most uh uh most Farmers most mssps might not necessarily have a a bench at all for penetration testing uh maybe they subcontract this work out or maybe they do it themselves but trying to staff that kind of position can be incredibly difficult for us this was a differentiator a a new a new partner a new partnership that allowed us to uh not only perform services for our customers but be able to provide a product by which that they can do it themselves so we work with our customers in a variety of ways some of them want more routine testing and perform this themselves but we're also a certified service provider of horizon 3 being able to perform uh penetration tests uh help review the the data provide color provide analysis for our customers in a broader sense right not necessarily the the black and white elements of you know what was uh what's critical what's high what's medium what's low what you need to fix but are there systemic issues this has allowed us to onboard new customers this has allowed us to migrate some penetration testing services to us from from competitors in the marketplace But ultimately this is occurring because the the product and the outcome are special they're unique and they're effective our customers like what they're seeing they like the routineness of it many of them you know again like doing this themselves you know being able to kind of pen test themselves parts of their networks um and the the new use cases right I'm a large organization I have eight to ten Acquisitions per year wouldn't it be great to have a tool to be able to perform a penetration test both internal and external of that acquisition before we integrate the two companies and maybe bringing on some risk it's a very effective partnership uh one that really is uh kind of taken our our Engineers our account Executives by storm um you know this this is a a partnership that's been very valuable to us [Music] a key part of the value and business model at Horizon 3 is enabling Partners to leverage node zero to make more revenue for themselves our goal is that for sixty percent of our Revenue this year will be originated by partners and that 95 of our Revenue next year will be originated by partners and so a key to that strategy is making us an integral part of your business models as a partner a key quote from one of our partners is that we enable every one of their business units to generate Revenue so let's talk about that in a little bit more detail first is that if you have a pen test Consulting business take Deloitte as an example what was six weeks of human labor at Deloitte per pen test has been cut down to four days of Labor using node zero to conduct reconnaissance find all the juicy interesting areas of the of the Enterprise that are exploitable and being able to go assess the entire organization and then all of those details get served up to the human to be able to look at understand and determine where to probe deeper so what you see in that pen test Consulting business is that node zero becomes a force multiplier where those Consulting teams were able to cover way more accounts and way more IPS within those accounts with the same or fewer consultants and so that directly leads to profit margin expansion for the Penn testing business itself because node 0 is a force multiplier the second business model here is if you're an mssp as an mssp you're already making money providing defensive cyber security operations for a large volume of customers and so what they do is they'll license node zero and use us as an upsell to their mssb business to start to deliver either continuous red teaming continuous verification or purple teaming as a service and so in that particular business model they've got an additional line of Revenue where they can increase the spend of their existing customers by bolting on node 0 as a purple team as a service offering the third business model or customer type is if you're an I.T services provider so as an I.T services provider you make money installing and configuring security products like Splunk or crowdstrike or hemio you also make money reselling those products and you also make money generating follow-on services to continue to harden your customer environments and so for them what what those it service providers will do is use us to verify that they've installed Splunk correctly improved to their customer that Splunk was installed correctly or crowdstrike was installed correctly using our results and then use our results to drive follow-on services and revenue and then finally we've got the value-added reseller which is just a straight up reseller because of how fast our sales Cycles are these vars are able to typically go from cold email to deal close in six to eight weeks at Horizon 3 at least a single sales engineer is able to run 30 to 50 pocs concurrently because our pocs are very lightweight and don't require any on-prem customization or heavy pre-sales post sales activity so as a result we're able to have a few amount of sellers driving a lot of Revenue and volume for us well the same thing applies to bars there isn't a lot of effort to sell the product or prove its value so vars are able to sell a lot more Horizon 3 node zero product without having to build up a huge specialist sales organization so what I'm going to do is talk through uh scenario three here as an I.T service provider and just how powerful node zero can be in driving additional Revenue so in here think of for every one dollar of node zero license purchased by the IT service provider to do their business it'll generate ten dollars of additional revenue for that partner so in this example kidney group uses node 0 to verify that they have installed and deployed Splunk correctly so Kitty group is a Splunk partner they they sell it services to install configure deploy and maintain Splunk and as they deploy Splunk they're going to use node 0 to attack the environment and make sure that the right logs and alerts and monitoring are being handled within the Splunk deployment so it's a way of doing QA or verifying that Splunk has been configured correctly and that's going to be internally used by kidney group to prove the quality of their services that they've just delivered then what they're going to do is they're going to show and leave behind that node zero Report with their client and that creates a resell opportunity for for kidney group to resell node 0 to their client because their client is seeing the reports and the results and saying wow this is pretty amazing and those reports can be co-branded where it's a pen testing report branded with kidney group but it says powered by Horizon three under it from there kidney group is able to take the fixed actions report that's automatically generated with every pen test through node zero and they're able to use that as the starting point for a statement of work to sell follow-on services to fix all of the problems that node zero identified fixing l11r misconfigurations fixing or patching VMware or updating credentials policies and so on so what happens is node 0 has found a bunch of problems the client often lacks the capacity to fix and so kidney group can use that lack of capacity by the client as a follow-on sales opportunity for follow-on services and finally based on the findings from node zero kidney group can look at that report and say to the customer you know customer if you bought crowdstrike you'd be able to uh prevent node Zero from attacking and succeeding in the way that it did for if you bought humano or if you bought Palo Alto networks or if you bought uh some privileged access management solution because of what node 0 was able to do with credential harvesting and attacks and so as a result kidney group is able to resell other security products within their portfolio crowdstrike Falcon humano Polito networks demisto Phantom and so on based on the gaps that were identified by node zero and that pen test and what that creates is another feedback loop where kidney group will then go use node 0 to verify that crowdstrike product has actually been installed and configured correctly and then this becomes the cycle of using node 0 to verify a deployment using that verification to drive a bunch of follow-on services and resell opportunities which then further drives more usage of the product now the way that we licensed is that it's a usage-based license licensing model so that the partner will grow their node zero Consulting plus license as they grow their business so for example if you're a kidney group then week one you've got you're going to use node zero to verify your Splunk install in week two if you have a pen testing business you're going to go off and use node zero to be a force multiplier for your pen testing uh client opportunity and then if you have an mssp business then in week three you're going to use node zero to go execute a purple team mssp offering for your clients so not necessarily a kidney group but if you're a Deloitte or ATT these larger companies and you've got multiple lines of business if you're Optive for instance you all you have to do is buy one Consulting plus license and you're going to be able to run as many pen tests as you want sequentially so now you can buy a single license and use that one license to meet your week one client commitments and then meet your week two and then meet your week three and as you grow your business you start to run multiple pen tests concurrently so in week one you've got to do a Splunk verify uh verify Splunk install and you've got to run a pen test and you've got to do a purple team opportunity you just simply expand the number of Consulting plus licenses from one license to three licenses and so now as you systematically grow your business you're able to grow your node zero capacity with you giving you predictable cogs predictable margins and once again 10x additional Revenue opportunity for that investment in the node zero Consulting plus license my name is Saint I'm the co-founder and CEO here at Horizon 3. I'm going to talk to you today about why it's important to look at your Enterprise Through The Eyes of an attacker the challenge I had when I was a CIO in banking the CTO at Splunk and serving within the Department of Defense is that I had no idea I was Secure until the bad guys had showed up am I logging the right data am I fixing the right vulnerabilities are my security tools that I've paid millions of dollars for actually working together to defend me and the answer is I don't know does my team actually know how to respond to a breach in the middle of an incident I don't know I've got to wait for the bad guys to show up and so the challenge I had was how do we proactively verify our security posture I tried a variety of techniques the first was the use of vulnerability scanners and the challenge with vulnerability scanners is being vulnerable doesn't mean you're exploitable I might have a hundred thousand findings from my scanner of which maybe five or ten can actually be exploited in my environment the other big problem with scanners is that they can't chain weaknesses together from machine to machine so if you've got a thousand machines in your environment or more what a vulnerability scanner will do is tell you you have a problem on machine one and separately a problem on machine two but what they can tell you is that an attacker could use a load from machine one plus a low from machine two to equal to critical in your environment and what attackers do in their tactics is they chain together misconfigurations dangerous product defaults harvested credentials and exploitable vulnerabilities into attack paths across different machines so to address the attack pads across different machines I tried layering in consulting-based pen testing and the issue is when you've got thousands of hosts or hundreds of thousands of hosts in your environment human-based pen testing simply doesn't scale to test an infrastructure of that size moreover when they actually do execute a pen test and you get the report oftentimes you lack the expertise within your team to quickly retest to verify that you've actually fixed the problem and so what happens is you end up with these pen test reports that are incomplete snapshots and quickly going stale and then to mitigate that problem I tried using breach and attack simulation tools and the struggle with these tools is one I had to install credentialed agents everywhere two I had to write my own custom attack scripts that I didn't have much talent for but also I had to maintain as my environment changed and then three these types of tools were not safe to run against production systems which was the the majority of my attack surface so that's why we went off to start Horizon 3. so Tony and I met when we were in Special Operations together and the challenge we wanted to solve was how do we do infrastructure security testing at scale by giving the the power of a 20-year pen testing veteran into the hands of an I.T admin a network engineer in just three clicks and the whole idea is we enable these fixers The Blue Team to be able to run node Zero Hour pen testing product to quickly find problems in their environment that blue team will then then go off and fix the issues that were found and then they can quickly rerun the attack to verify that they fixed the problem and the whole idea is delivering this without requiring custom scripts be developed without requiring credential agents be installed and without requiring the use of external third-party consulting services or Professional Services self-service pen testing to quickly Drive find fix verify there are three primary use cases that our customers use us for the first is the sock manager that uses us to verify that their security tools are actually effective to verify that they're logging the right data in Splunk or in their Sim to verify that their managed security services provider is able to quickly detect and respond to an attack and hold them accountable for their slas or that the sock understands how to quickly detect and respond and measuring and verifying that or that the variety of tools that you have in your stack most organizations have 130 plus cyber security tools none of which are designed to work together are actually working together the second primary use case is proactively hardening and verifying your systems this is when the I that it admin that network engineer they're able to run self-service pen tests to verify that their Cisco environment is installed in hardened and configured correctly or that their credential policies are set up right or that their vcenter or web sphere or kubernetes environments are actually designed to be secure and what this allows the it admins and network Engineers to do is shift from running one or two pen tests a year to 30 40 or more pen tests a month and you can actually wire those pen tests into your devops process or into your detection engineering and the change management processes to automatically trigger pen tests every time there's a change in your environment the third primary use case is for those organizations lucky enough to have their own internal red team they'll use node zero to do reconnaissance and exploitation at scale and then use the output as a starting point for the humans to step in and focus on the really hard juicy stuff that gets them on stage at Defcon and so these are the three primary use cases and what we'll do is zoom into the find fix verify Loop because what I've found in my experience is find fix verify is the future operating model for cyber security organizations and what I mean here is in the find using continuous pen testing what you want to enable is on-demand self-service pen tests you want those pen tests to find attack pads at scale spanning your on-prem infrastructure your Cloud infrastructure and your perimeter because attackers don't only state in one place they will find ways to chain together a perimeter breach a credential from your on-prem to gain access to your cloud or some other permutation and then the third part in continuous pen testing is attackers don't focus on critical vulnerabilities anymore they know we've built vulnerability Management Programs to reduce those vulnerabilities so attackers have adapted and what they do is chain together misconfigurations in your infrastructure and software and applications with dangerous product defaults with exploitable vulnerabilities and through the collection of credentials through a mix of techniques at scale once you've found those problems the next question is what do you do about it well you want to be able to prioritize fixing problems that are actually exploitable in your environment that truly matter meaning they're going to lead to domain compromise or domain user compromise or access your sensitive data the second thing you want to fix is making sure you understand what risk your crown jewels data is exposed to where is your crown jewels data is in the cloud is it on-prem has it been copied to a share drive that you weren't aware of if a domain user was compromised could they access that crown jewels data you want to be able to use the attacker's perspective to secure the critical data you have in your infrastructure and then finally as you fix these problems you want to quickly remediate and retest that you've actually fixed the issue and this fine fix verify cycle becomes that accelerator that drives purple team culture the third part here is verify and what you want to be able to do in the verify step is verify that your security tools and processes in people can effectively detect and respond to a breach you want to be able to integrate that into your detection engineering processes so that you know you're catching the right security rules or that you've deployed the right configurations you also want to make sure that your environment is adhering to the best practices around systems hardening in cyber resilience and finally you want to be able to prove your security posture over a time to your board to your leadership into your regulators so what I'll do now is zoom into each of these three steps so when we zoom in to find here's the first example using node 0 and autonomous pen testing and what an attacker will do is find a way to break through the perimeter in this example it's very easy to misconfigure kubernetes to allow an attacker to gain remote code execution into your on-prem kubernetes environment and break through the perimeter and from there what the attacker is going to do is conduct Network reconnaissance and then find ways to gain code execution on other machines in the environment and as they get code execution they start to dump credentials collect a bunch of ntlm hashes crack those hashes using open source and dark web available data as part of those attacks and then reuse those credentials to log in and laterally maneuver throughout the environment and then as they loudly maneuver they can reuse those credentials and use credential spraying techniques and so on to compromise your business email to log in as admin into your cloud and this is a very common attack and rarely is a CV actually needed to execute this attack often it's just a misconfiguration in kubernetes with a bad credential policy or password policy combined with bad practices of credential reuse across the organization here's another example of an internal pen test and this is from an actual customer they had 5 000 hosts within their environment they had EDR and uba tools installed and they initiated in an internal pen test on a single machine from that single initial access point node zero enumerated the network conducted reconnaissance and found five thousand hosts were accessible what node 0 will do under the covers is organize all of that reconnaissance data into a knowledge graph that we call the Cyber terrain map and that cyber Terrain map becomes the key data structure that we use to efficiently maneuver and attack and compromise your environment so what node zero will do is they'll try to find ways to get code execution reuse credentials and so on in this customer example they had Fortinet installed as their EDR but node 0 was still able to get code execution on a Windows machine from there it was able to successfully dump credentials including sensitive credentials from the lsas process on the Windows box and then reuse those credentials to log in as domain admin in the network and once an attacker becomes domain admin they have the keys to the kingdom they can do anything they want so what happened here well it turns out Fortinet was misconfigured on three out of 5000 machines bad automation the customer had no idea this had happened they would have had to wait for an attacker to show up to realize that it was misconfigured the second thing is well why didn't Fortinet stop the credential pivot in the lateral movement and it turned out the customer didn't buy the right modules or turn on the right services within that particular product and we see this not only with Ford in it but we see this with Trend Micro and all the other defensive tools where it's very easy to miss a checkbox in the configuration that will do things like prevent credential dumping the next story I'll tell you is attackers don't have to hack in they log in so another infrastructure pen test a typical technique attackers will take is man in the middle uh attacks that will collect hashes so in this case what an attacker will do is leverage a tool or technique called responder to collect ntlm hashes that are being passed around the network and there's a variety of reasons why these hashes are passed around and it's a pretty common misconfiguration but as an attacker collects those hashes then they start to apply techniques to crack those hashes so they'll pass the hash and from there they will use open source intelligence common password structures and patterns and other types of techniques to try to crack those hashes into clear text passwords so here node 0 automatically collected hashes it automatically passed the hashes to crack those credentials and then from there it starts to take the domain user user ID passwords that it's collected and tries to access different services and systems in your Enterprise in this case node 0 is able to successfully gain access to the Office 365 email environment because three employees didn't have MFA configured so now what happens is node 0 has a placement and access in the business email system which sets up the conditions for fraud lateral phishing and other techniques but what's especially insightful here is that 80 of the hashes that were collected in this pen test were cracked in 15 minutes or less 80 percent 26 of the user accounts had a password that followed a pretty obvious pattern first initial last initial and four random digits the other thing that was interesting is 10 percent of service accounts had their user ID the same as their password so VMware admin VMware admin web sphere admin web Square admin so on and so forth and so attackers don't have to hack in they just log in with credentials that they've collected the next story here is becoming WS AWS admin so in this example once again internal pen test node zero gets initial access it discovers 2 000 hosts are network reachable from that environment if fingerprints and organizes all of that data into a cyber Terrain map from there it it fingerprints that hpilo the integrated lights out service was running on a subset of hosts hpilo is a service that is often not instrumented or observed by security teams nor is it easy to patch as a result attackers know this and immediately go after those types of services so in this case that ILO service was exploitable and were able to get code execution on it ILO stores all the user IDs and passwords in clear text in a particular set of processes so once we gain code execution we were able to dump all of the credentials and then from there laterally maneuver to log in to the windows box next door as admin and then on that admin box we're able to gain access to the share drives and we found a credentials file saved on a share Drive from there it turned out that credentials file was the AWS admin credentials file giving us full admin authority to their AWS accounts not a single security alert was triggered in this attack because the customer wasn't observing the ILO service and every step thereafter was a valid login in the environment and so what do you do step one patch the server step two delete the credentials file from the share drive and then step three is get better instrumentation on privileged access users and login the final story I'll tell is a typical pattern that we see across the board with that combines the various techniques I've described together where an attacker is going to go off and use open source intelligence to find all of the employees that work at your company from there they're going to look up those employees on dark web breach databases and other forms of information and then use that as a starting point to password spray to compromise a domain user all it takes is one employee to reuse a breached password for their Corporate email or all it takes is a single employee to have a weak password that's easily guessable all it takes is one and once the attacker is able to gain domain user access in most shops domain user is also the local admin on their laptop and once your local admin you can dump Sam and get local admin until M hashes you can use that to reuse credentials again local admin on neighboring machines and attackers will start to rinse and repeat then eventually they're able to get to a point where they can dump lsas or by unhooking the anti-virus defeating the EDR or finding a misconfigured EDR as we've talked about earlier to compromise the domain and what's consistent is that the fundamentals are broken at these shops they have poor password policies they don't have least access privilege implemented active directory groups are too permissive where domain admin or domain user is also the local admin uh AV or EDR Solutions are misconfigured or easily unhooked and so on and what we found in 10 000 pen tests is that user Behavior analytics tools never caught us in that lateral movement in part because those tools require pristine logging data in order to work and also it becomes very difficult to find that Baseline of normal usage versus abnormal usage of credential login another interesting Insight is there were several Marquee brand name mssps that were defending our customers environment and for them it took seven hours to detect and respond to the pen test seven hours the pen test was over in less than two hours and so what you had was an egregious violation of the service level agreements that that mssp had in place and the customer was able to use us to get service credit and drive accountability of their sock and of their provider the third interesting thing is in one case it took us seven minutes to become domain admin in a bank that bank had every Gucci security tool you could buy yet in 7 minutes and 19 seconds node zero started as an unauthenticated member of the network and was able to escalate privileges through chaining and misconfigurations in lateral movement and so on to become domain admin if it's seven minutes today we should assume it'll be less than a minute a year or two from now making it very difficult for humans to be able to detect and respond to that type of Blitzkrieg attack so that's in the find it's not just about finding problems though the bulk of the effort should be what to do about it the fix and the verify so as you find those problems back to kubernetes as an example we will show you the path here is the kill chain we took to compromise that environment we'll show you the impact here is the impact or here's the the proof of exploitation that we were able to use to be able to compromise it and there's the actual command that we executed so you could copy and paste that command and compromise that cubelet yourself if you want and then the impact is we got code execution and we'll actually show you here is the impact this is a critical here's why it enabled perimeter breach affected applications will tell you the specific IPS where you've got the problem how it maps to the miter attack framework and then we'll tell you exactly how to fix it we'll also show you what this problem enabled so you can accurately prioritize why this is important or why it's not important the next part is accurate prioritization the hardest part of my job as a CIO was deciding what not to fix so if you take SMB signing not required as an example by default that CVSs score is a one out of 10. but this misconfiguration is not a cve it's a misconfig enable an attacker to gain access to 19 credentials including one domain admin two local admins and access to a ton of data because of that context this is really a 10 out of 10. you better fix this as soon as possible however of the seven occurrences that we found it's only a critical in three out of the seven and these are the three specific machines and we'll tell you the exact way to fix it and you better fix these as soon as possible for these four machines over here these didn't allow us to do anything of consequence so that because the hardest part is deciding what not to fix you can justifiably choose not to fix these four issues right now and just add them to your backlog and surge your team to fix these three as quickly as possible and then once you fix these three you don't have to re-run the entire pen test you can select these three and then one click verify and run a very narrowly scoped pen test that is only testing this specific issue and what that creates is a much faster cycle of finding and fixing problems the other part of fixing is verifying that you don't have sensitive data at risk so once we become a domain user we're able to use those domain user credentials and try to gain access to databases file shares S3 buckets git repos and so on and help you understand what sensitive data you have at risk so in this example a green checkbox means we logged in as a valid domain user we're able to get read write access on the database this is how many records we could have accessed and we don't actually look at the values in the database but we'll show you the schema so you can quickly characterize that pii data was at risk here and we'll do that for your file shares and other sources of data so now you can accurately articulate the data you have at risk and prioritize cleaning that data up especially data that will lead to a fine or a big news issue so that's the find that's the fix now we're going to talk about the verify the key part in verify is embracing and integrating with detection engineering practices so when you think about your layers of security tools you've got lots of tools in place on average 130 tools at any given customer but these tools were not designed to work together so when you run a pen test what you want to do is say did you detect us did you log us did you alert on us did you stop us and from there what you want to see is okay what are the techniques that are commonly used to defeat an environment to actually compromise if you look at the top 10 techniques we use and there's far more than just these 10 but these are the most often executed nine out of ten have nothing to do with cves it has to do with misconfigurations dangerous product defaults bad credential policies and it's how we chain those together to become a domain admin or compromise a host so what what customers will do is every single attacker command we executed is provided to you as an attackivity log so you can actually see every single attacker command we ran the time stamp it was executed the hosts it executed on and how it Maps the minor attack tactics so our customers will have are these attacker logs on one screen and then they'll go look into Splunk or exabeam or Sentinel one or crowdstrike and say did you detect us did you log us did you alert on us or not and to make that even easier if you take this example hey Splunk what logs did you see at this time on the VMware host because that's when node 0 is able to dump credentials and that allows you to identify and fix your logging blind spots to make that easier we've got app integration so this is an actual Splunk app in the Splunk App Store and what you can come is inside the Splunk console itself you can fire up the Horizon 3 node 0 app all of the pen test results are here so that you can see all of the results in one place and you don't have to jump out of the tool and what you'll show you as I skip forward is hey there's a pen test here are the critical issues that we've identified for that weaker default issue here are the exact commands we executed and then we will automatically query into Splunk all all terms on between these times on that endpoint that relate to this attack so you can now quickly within the Splunk environment itself figure out that you're missing logs or that you're appropriately catching this issue and that becomes incredibly important in that detection engineering cycle that I mentioned earlier so how do our customers end up using us they shift from running one pen test a year to 30 40 pen tests a month oftentimes wiring us into their deployment automation to automatically run pen tests the other part that they'll do is as they run more pen tests they find more issues but eventually they hit this inflection point where they're able to rapidly clean up their environment and that inflection point is because the red and the blue teams start working together in a purple team culture and now they're working together to proactively harden their environment the other thing our customers will do is run us from different perspectives they'll first start running an RFC 1918 scope to see once the attacker gained initial access in a part of the network that had wide access what could they do and then from there they'll run us within a specific Network segment okay from within that segment could the attacker break out and gain access to another segment then they'll run us from their work from home environment could they Traverse the VPN and do something damaging and once they're in could they Traverse the VPN and get into my cloud then they'll break in from the outside all of these perspectives are available to you in Horizon 3 and node zero as a single SKU and you can run as many pen tests as you want if you run a phishing campaign and find that an intern in the finance department had the worst phishing behavior you can then inject their credentials and actually show the end-to-end story of how an attacker fished gained credentials of an intern and use that to gain access to sensitive financial data so what our customers end up doing is running multiple attacks from multiple perspectives and looking at those results over time I'll leave you two things one is what is the AI in Horizon 3 AI those knowledge graphs are the heart and soul of everything that we do and we use machine learning reinforcement techniques reinforcement learning techniques Markov decision models and so on to be able to efficiently maneuver and analyze the paths in those really large graphs we also use context-based scoring to prioritize weaknesses and we're also able to drive collective intelligence across all of the operations so the more pen tests we run the smarter we get and all of that is based on our knowledge graph analytics infrastructure that we have finally I'll leave you with this was my decision criteria when I was a buyer for my security testing strategy what I cared about was coverage I wanted to be able to assess my on-prem cloud perimeter and work from home and be safe to run in production I want to be able to do that as often as I wanted I want to be able to run pen tests in hours or days not weeks or months so I could accelerate that fine fix verify loop I wanted my it admins and network Engineers with limited offensive experience to be able to run a pen test in a few clicks through a self-service experience and not have to install agent and not have to write custom scripts and finally I didn't want to get nickeled and dimed on having to buy different types of attack modules or different types of attacks I wanted a single annual subscription that allowed me to run any type of attack as often as I wanted so I could look at my Trends in directions over time so I hope you found this talk valuable uh we're easy to find and I look forward to seeing seeing you use a product and letting our results do the talking when you look at uh you know kind of the way no our pen testing algorithms work is we dynamically select uh how to compromise an environment based on what we've discovered and the goal is to become a domain admin compromise a host compromise domain users find ways to encrypt data steal sensitive data and so on but when you look at the the top 10 techniques that we ended up uh using to compromise environments the first nine have nothing to do with cves and that's the reality cves are yes a vector but less than two percent of cves are actually used in a compromise oftentimes it's some sort of credential collection credential cracking uh credential pivoting and using that to become an admin and then uh compromising environments from that point on so I'll leave this up for you to kind of read through and you'll have the slides available for you but I found it very insightful that organizations and ourselves when I was a GE included invested heavily in just standard vulnerability Management Programs when I was at DOD that's all disa cared about asking us about was our our kind of our cve posture but the attackers have adapted to not rely on cves to get in because they know that organizations are actively looking at and patching those cves and instead they're chaining together credentials from one place with misconfigurations and dangerous product defaults in another to take over an environment a concrete example is by default vcenter backups are not encrypted and so as if an attacker finds vcenter what they'll do is find the backup location and there are specific V sender MTD files where the admin credentials are parsippled in the binaries so you can actually as an attacker find the right MTD file parse out the binary and now you've got the admin credentials for the vcenter environment and now start to log in as admin there's a bad habit by signal officers and Signal practitioners in the in the Army and elsewhere where the the VM notes section of a virtual image has the password for the VM well those VM notes are not stored encrypted and attackers know this and they're able to go off and find the VMS that are unencrypted find the note section and pull out the passwords for those images and then reuse those credentials across the board so I'll pause here and uh you know Patrick love you get some some commentary on on these techniques and other things that you've seen and what we'll do in the last say 10 to 15 minutes is uh is rolled through a little bit more on what do you do about it yeah yeah no I love it I think um I think this is pretty exhaustive what I like about what you've done here is uh you know we've seen we've seen double-digit increases in the number of organizations that are reporting actual breaches year over year for the last um for the last three years and it's often we kind of in the Zeitgeist we pegged that on ransomware which of course is like incredibly important and very top of mind um but what I like about what you have here is you know we're reminding the audience that the the attack surface area the vectors the matter um you know has to be more comprehensive than just thinking about ransomware scenarios yeah right on um so let's build on this when you think about your defense in depth you've got multiple security controls that you've purchased and integrated and you've got that redundancy if a control fails but the reality is that these security tools aren't designed to work together so when you run a pen test what you want to ask yourself is did you detect node zero did you log node zero did you alert on node zero and did you stop node zero and when you think about how to do that every single attacker command executed by node zero is available in an attacker log so you can now see you know at the bottom here vcenter um exploit at that time on that IP how it aligns to minor attack what you want to be able to do is go figure out did your security tools catch this or not and that becomes very important in using the attacker's perspective to improve your defensive security controls and so the way we've tried to make this easier back to like my my my the you know I bleed Green in many ways still from my smoke background is you want to be able to and what our customers do is hey we'll look at the attacker logs on one screen and they'll look at what did Splunk see or Miss in another screen and then they'll use that to figure out what their logging blind spots are and what that where that becomes really interesting is we've actually built out an integration into Splunk where there's a Splunk app you can download off of Splunk base and you'll get all of the pen test results right there in the Splunk console and from that Splunk console you're gonna be able to see these are all the pen tests that were run these are the issues that were found um so you can look at that particular pen test here are all of the weaknesses that were identified for that particular pen test and how they categorize out for each of those weaknesses you can click on any one of them that are critical in this case and then we'll tell you for that weakness and this is where where the the punch line comes in so I'll pause the video here for that weakness these are the commands that were executed on these endpoints at this time and then we'll actually query Splunk for that um for that IP address or containing that IP and these are the source types that surface any sort of activity so what we try to do is help you as quickly and efficiently as possible identify the logging blind spots in your Splunk environment based on the attacker's perspective so as this video kind of plays through you can see it Patrick I'd love to get your thoughts um just seeing so many Splunk deployments and the effectiveness of those deployments and and how this is going to help really Elevate the effectiveness of all of your Splunk customers yeah I'm super excited about this I mean I think this these kinds of purpose-built integration snail really move the needle for our customers I mean at the end of the day when I think about the power of Splunk I think about a product I was first introduced to 12 years ago that was an on-prem piece of software you know and at the time it sold on sort of Perpetual and term licenses but one made it special was that it could it could it could eat data at a speed that nothing else that I'd have ever seen you can ingest massively scalable amounts of data uh did cool things like schema on read which facilitated that there was this language called SPL that you could nerd out about uh and you went to a conference once a year and you talked about all the cool things you were splunking right but now as we think about the next phase of our growth um we live in a heterogeneous environment where our customers have so many different tools and data sources that are ever expanding and as you look at the as you look at the role of the ciso it's mind-blowing to me the amount of sources Services apps that are coming into the ciso span of let's just call it a span of influence in the last three years uh you know we're seeing things like infrastructure service level visibility application performance monitoring stuff that just never made sense for the security team to have visibility into you um at least not at the size and scale which we're demanding today um and and that's different and this isn't this is why it's so important that we have these joint purpose-built Integrations that um really provide more prescription to our customers about how do they walk on that Journey towards maturity what does zero to one look like what does one to two look like whereas you know 10 years ago customers were happy with platforms today they want integration they want Solutions and they want to drive outcomes and I think this is a great example of how together we are stepping to the evolving nature of the market and also the ever-evolving nature of the threat landscape and what I would say is the maturing needs of the customer in that environment yeah for sure I think especially if if we all anticipate budget pressure over the next 18 months due to the economy and elsewhere while the security budgets are not going to ever I don't think they're going to get cut they're not going to grow as fast and there's a lot more pressure on organizations to extract more value from their existing Investments as well as extracting more value and more impact from their existing teams and so security Effectiveness Fierce prioritization and automation I think become the three key themes of security uh over the next 18 months so I'll do very quickly is run through a few other use cases um every host that we identified in the pen test were able to score and say this host allowed us to do something significant therefore it's it's really critical you should be increasing your logging here hey these hosts down here we couldn't really do anything as an attacker so if you do have to make trade-offs you can make some trade-offs of your logging resolution at the lower end in order to increase logging resolution on the upper end so you've got that level of of um justification for where to increase or or adjust your logging resolution another example is every host we've discovered as an attacker we Expose and you can export and we want to make sure is every host we found as an attacker is being ingested from a Splunk standpoint a big issue I had as a CIO and user of Splunk and other tools is I had no idea if there were Rogue Raspberry Pi's on the network or if a new box was installed and whether Splunk was installed on it or not so now you can quickly start to correlate what hosts did we see and how does that reconcile with what you're logging from uh finally or second to last use case here on the Splunk integration side is for every single problem we've found we give multiple options for how to fix it this becomes a great way to prioritize what fixed actions to automate in your soar platform and what we want to get to eventually is being able to automatically trigger soar actions to fix well-known problems like automatically invalidating passwords for for poor poor passwords in our credentials amongst a whole bunch of other things we could go off and do and then finally if there is a well-known kill chain or attack path one of the things I really wish I could have done when I was a Splunk customer was take this type of kill chain that actually shows a path to domain admin that I'm sincerely worried about and use it as a glass table over which I could start to layer possible indicators of compromise and now you've got a great starting point for glass tables and iocs for actual kill chains that we know are exploitable in your environment and that becomes some super cool Integrations that we've got on the roadmap between us and the Splunk security side of the house so what I'll leave with actually Patrick before I do that you know um love to get your comments and then I'll I'll kind of leave with one last slide on this wartime security mindset uh pending you know assuming there's no other questions no I love it I mean I think this kind of um it's kind of glass table's approach to how do you how do you sort of visualize these workflows and then use things like sore and orchestration and automation to operationalize them is exactly where we see all of our customers going and getting away from I think an over engineered approach to soar with where it has to be super technical heavy with you know python programmers and getting more to this visual view of workflow creation um that really demystifies the power of Automation and also democratizes it so you don't have to have these programming languages in your resume in order to start really moving the needle on workflow creation policy enforcement and ultimately driving automation coverage across more and more of the workflows that your team is seeing yeah I think that between us being able to visualize the actual kill chain or attack path with you know think of a of uh the soar Market I think going towards this no code low code um you know configurable sore versus coded sore that's going to really be a game changer in improve or giving security teams a force multiplier so what I'll leave you with is this peacetime mindset of security no longer is sustainable we really have to get out of checking the box and then waiting for the bad guys to show up to verify that security tools are are working or not and the reason why we've got to really do that quickly is there are over a thousand companies that withdrew from the Russian economy over the past uh nine months due to the Ukrainian War there you should expect every one of them to be punished by the Russians for leaving and punished from a cyber standpoint and this is no longer about financial extortion that is ransomware this is about punishing and destroying companies and you can punish any one of these companies by going after them directly or by going after their suppliers and their Distributors so suddenly your attack surface is no more no longer just your own Enterprise it's how you bring your goods to Market and it's how you get your goods created because while I may not be able to disrupt your ability to harvest fruit if I can get those trucks stuck at the border I can increase spoilage and have the same effect and what we should expect to see is this idea of cyber-enabled economic Warfare where if we issue a sanction like Banning the Russians from traveling there is a cyber-enabled counter punch which is corrupt and destroy the American Airlines database that is below the threshold of War that's not going to trigger the 82nd Airborne to be mobilized but it's going to achieve the right effect ban the sale of luxury goods disrupt the supply chain and create shortages banned Russian oil and gas attack refineries to call a 10x spike in gas prices three days before the election this is the future and therefore I think what we have to do is shift towards a wartime mindset which is don't trust your security posture verify it see yourself Through The Eyes of the attacker build that incident response muscle memory and drive better collaboration between the red and the blue teams your suppliers and Distributors and your information uh sharing organization they have in place and what's really valuable for me as a Splunk customer was when a router crashes at that moment you don't know if it's due to an I.T Administration problem or an attacker and what you want to have are different people asking different questions of the same data and you want to have that integrated triage process of an I.T lens to that problem a security lens to that problem and then from there figuring out is is this an IT workflow to execute or a security incident to execute and you want to have all of that as an integrated team integrated process integrated technology stack and this is something that I very care I cared very deeply about as both a Splunk customer and a Splunk CTO that I see time and time again across the board so Patrick I'll leave you with the last word the final three minutes here and I don't see any open questions so please take us home oh man see how you think we spent hours and hours prepping for this together that that last uh uh 40 seconds of your talk track is probably one of the things I'm most passionate about in this industry right now uh and I think nist has done some really interesting work here around building cyber resilient organizations that have that has really I think helped help the industry see that um incidents can come from adverse conditions you know stress is uh uh performance taxations in the infrastructure service or app layer and they can come from malicious compromises uh Insider threats external threat actors and the more that we look at this from the perspective of of a broader cyber resilience Mission uh in a wartime mindset uh I I think we're going to be much better off and and will you talk about with operationally minded ice hacks information sharing intelligence sharing becomes so important in these wartime uh um situations and you know we know not all ice acts are created equal but we're also seeing a lot of um more ad hoc information sharing groups popping up so look I think I think you framed it really really well I love the concept of wartime mindset and um I I like the idea of applying a cyber resilience lens like if you have one more layer on top of that bottom right cake you know I think the it lens and the security lens they roll up to this concept of cyber resilience and I think this has done some great work there for us yeah you're you're spot on and that that is app and that's gonna I think be the the next um terrain that that uh that you're gonna see vendors try to get after but that I think Splunk is best position to win okay that's a wrap for this special Cube presentation you heard all about the global expansion of horizon 3.ai's partner program for their Partners have a unique opportunity to take advantage of their node zero product uh International go to Market expansion North America channel Partnerships and just overall relationships with companies like Splunk to make things more comprehensive in this disruptive cyber security world we live in and hope you enjoyed this program all the videos are available on thecube.net as well as check out Horizon 3 dot AI for their pen test Automation and ultimately their defense system that they use for testing always the environment that you're in great Innovative product and I hope you enjoyed the program again I'm John Furrier host of the cube thanks for watching
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David Graham, Dell Technologies | CUBEConversation, August 2019
>> From the Silicon Angle Media office in Boston, Massachusetts, It's theCUBE. (upbeat music) Now, here's your host, Stu Miniman. >> Hi. I'm Stu Miniman, and this is theCUBE's Boston area studio; our actually brand-new studio, and I'm really excited to have I believe is a first-time guest, a long-time caller, you know, a long time listener >> Yeah, yep. first time caller, good buddy of mine Dave Graham, who is the director, is a director of emerging technologies: messaging at Dell Technologies. Disclaimer, Dave and I worked together at a company some of you might have heard on the past, it was EMC Corporation, which was a local company. Dave and I both left EMC, and Dave went back, after Dell had bought EMC. So Dave, thanks so much for joining, it is your first time on theCUBE, yes? >> It is the first time on theCUBE. >> Yeah, so. >> Lets do some, Some of the first times that I actually interacted with, with this team here, you and I were bloggers and doing lots of stuff back in the industry, so it's great to be able to talk to you on-camera. >> Yeah, same here. >> All right, so Dave, I mentioned you were a returning former EMC-er, now Dell tech person, and you spent some time at Juniper, at some startups, but give our audience a little bit about your background and your passions. >> Oh, so background-wise, yep, so started my career in technology, if you will, at EMC, worked, started in inside sales of all places. Worked my way into a consulting/engineer type position within ECS, which was, obviously a pretty hard-core product inside of EMC now, or Dell Technologies now. Left, went to a startup, everybody's got to do a start up at some point in their life, right? Take the risk, make the leap, that was awesome, was actually one of those Cloud brokers that's out there, like Nasuni, company called Sertis. Had a little bit of trouble about eight months in, so it kind of fell apart. >> Yeah, the company did, not you. >> The company did! (men laughing) I was fine, you know, but the, yeah, the company had some problems, but ended up leaving there, going to Symantec of all places, so I worked on the Veritas side, kind of the enterprise side, which just recently got bought out by Avago, evidently just. >> Broadcom >> Broadcom, Broadcom, art of the grand whole Avago. >> Dave, Dave, you know we're getting up there in years and our tech, when we keep talking about something 'cause I was just reading about, right, Broadcom, which was of course Avago bought Broadcom in the second largest tech acquisition in history, but when they acquired Broadcom, they took on the name because most people know Broadcom, not as many people know Avago, even those of us with backgrounds in the chip semiconductor and all those pieces. I mean you got Brocade in there, you've got some of the software companies that they've bought over the time, so some of those go together. But yeah, Veritas and Symantec, those of us especially with some storage and networking background know those brands well. >> Absolutely, PLX's being the PCI switched as well, it's actually Broadcom, those things. So yeah, went from Symantec after a short period of time there, went to Juniper Networks, ran part of their Center of Excellence, kind of a data center overlay team, the only non-networking guy in a networking company, it felt like. Can't say that I learned a ton about the networking side, but definitely saw a huge expansion in the data center space with Juniper, which was awesome to see. And then the opportunity came to come back to Dell Technologies. Kind of a everything old becoming new again, right? Going and revisiting a whole bunch of folks that I had worked with 13, you know, 10 years ago. >> Dave, it's interesting, you know, I think about, talk about somebody like Broadcom, and Avago, and things like that. I remember reading blog posts of yours, that you'd get down to some of that nitty-level, you and I would be ones that would be the talk about the product, all right now pull the board out, let me look at all the components, let me understand, you know, the spacing, and the cooling, and all the things there, but you know here it's 2019, Dave. Don't you know software is eating the world? So, tell us a little bit about what you're working on these days, because the high-level things definitely don't bring to mind the low-level board pieces that we used to talk about many years ago. >> Exactly, yeah, it's no longer, you know, thermals and processing power as much, right? Still aspects of that, but a lot of what we're focused on now, or what I'm focused on now is within what we call the emerging technology space. Or horizon 2, horizon 3, I guess. >> Sounds like something some analyst firm came up with, Dave. (Dave laughing) >> Yeah, like Industry 4.0, 5.0 type stuff. It's all exciting stuff, but you know when you look at technologies like five, 5G, fifth generation wireless, you know both millimeter waves, sub six gigahertz, AI, you know, everything old becoming new again, right? Stuff from the fifties, and sixties that's now starting to permeate everything that we do, you're not opening your mouth and breathing unless you're talking about AI at some point, >> Yeah, and you bring up a great point. So, we've spent some time with the Dell team understanding AI, but help connect for our audience that when you talk high AI we're talking about, we're talking about data at the center of everything, and it's those applications, are you working on some of those solutions, or is it the infrastructure that's going to enable that, and what needs to be done at that level for things to work right? >> I think it's all of the above. The beauty of kind of Dell Technologies that you sit across, both infrastructure and software. You look at the efforts and the energies, stuff like VMware buying, BitFusion, right, as a mechanism trying to assuage some of that low-level hardware stuff. Start to tap into what the infrastructure guys have always been doing. When you bring that kind of capability up the stack, now you can start to develop within the software mindset, how, how you're going to access this. Infrastructure still plays a huge part of it, you got to run it on something, right? You can't really do serverless AI at this point, am I allowed to say that? (man laughing) >> Well, you could say that, I might disagree with you, because absolutely >> Eh, that's fine. there's AI that's running on it. Don't you know, Dave, I actually did my serverless 101 article that I had, I actually had Ashley Gorakhpurwalla, who is the General Manager of Dell servers, holding the t-shirt that "there is no serverless, it's just, you know, a function that you only pay the piece that you need when you need and everything there." But the point of the humor that I was having there is even the largest server manufacturer in the world knows that underneath that serverless discussion, absolutely, there is still infrastructure that plays there, just today it tends to primarily be in AWS with all of their services, but that proliferation, serverless, we're just letting the developers be developers and not have to think about that stuff, and I mean, Dave, the stuff we've had background, you know, we want to get rid of silos and make things simpler, I mean, it's the things we've been talking about for decades, it's just, for me it was interesting to look at, it is very much a developer application driven piece, top-down as opposed to so many of the virtualization and infrastructure as a service is more of a bottom-up, let me try to change this construct so that we can then provide what you need above it, it's just a slightly different way of looking at things. >> Yeah, and I think we're really trying to push for that stuff, so you know you can bundle together hardware that makes it, makes the development platform easy to do, right? But the efforts and energy of our partnerships, Dell has engaged in a lot of partnerships within the industry, NVIDIA, Intel, AMD, Graphcore, you name it, right? We're out in that space working along with those folks, but a lot of that is driven by software. It's, you write to a library, like Kudu, or, you know pyEight, you know, PyTorch, you're using these type of elements and you're moving towards that, but then it has to run on something, right? So we want to be in that both-end space, right? We want to enable that kind of flexibility capability, and obviously not prevent it, but we want to also expose that platform to as many people within the industry as possible so they can kind of start to develop on it. You're becoming a platform company, really, when it comes down to it. >> I don't want to get down the semantical arguments of AI, if you will, but what are you hearing from customers, and what's some kind of driving some of the discussions lately that's the reality of AI as opposed to some of just the buzzy hype that everybody talks about? >> Well I still think there's some ambiguity in market around AI versus automation even, so what people that come and ask us are well, "you know, I believe in this thing called artificial intelligence, and I want to do X, Y, and Z." And these particular workloads could be better handled by a simple, not to distill it down to the barest minimum, but like cron jobs, something that's, go back in the history, look at the things that matter, that you could do very very simply that don't require a large amount of library, or sort of an understanding of more advanced-type algorithms or developments that way. In the reverse, you still have that capability now, where everything that we're doing within industry, you use chat-bots. Some of the intelligence that goes into those, people are starting to recognize, this is a better way that I could serve my customers. Really, it's that business out kind of viewpoint. How do I access these customers, where they may not have the knowledge set here, but they're coming to us and saying, "it's more than just, you know, a call, an IVR system," you know, like an electronic IVR system, right? Like I come in and it's just quick response stuff. I need some context, I need to be able to do this, and transform my data into something that's useful for my customers. >> Yeah, no, this is such a great point, Dave. The thing I've asked many times, is, my entire career we've talked about intelligence and we've talked about automation, what's different about it today? And the reality is, is it used to be all right. I was scripting things, or I would have some Bash processes, or I would put these things together. The order of magnitude and scale of what we're talking about today, I couldn't do it manually if I wanted to. And that automation is really, can be really cool these days, and it's not as, to set all of those up, there is more intelligence built into it, so whether it's AI or just machine learning kind of underneath it, that spectrum that we talk about it, there's some real-use cases, a real lot of things that are happening there, and it definitely is, order of magnitudes more improved than what we were talking about say, back when we were both at EMC and the latest generation of Symmetrix was much more intelligent than the last generation, but if you look at that 10 years later, boy, it's, it is night and day, and how could we ever have used those terms before, compared to where we are today. >> Yeah it's, it's, somebody probably at some point coined the term, "exponential". Like, things become exponential as you start to look at it. Yeah, the development in the last 10 years, both in computing horsepower, and GPU/GPGPU horsepower, you know, the innovation around, you know FPGAs are back in a big way now, right? All that brainpower that used to be in these systems now, you now can benefit even more from the flexibility of the systems in order to get specific workloads done. It's not for everybody, we all know that, but it's there. >> I'm glad you brought up FPGAs because those of us that are hardware geeks, I mean, some reason I studied mechanical engineering, not realizing that software would be a software world that we live in. I did a video with Amy Lewis and she's like, "what was your software-defined moments?" I'm like, "gosh, I'm the frog sitting in the pot, and, would love to, if I can't network-diagram it, or put these things together, networking guy, it's my background! So, the software world, but it is a real renaissance in hardware these days. Everything from the FPGAs you mentioned, you look at NVIDIA and all of their partners, and the competitors there. Anything you geeking out on the hardware side? >> I, yeah, a lot of the stuff, I mean, the era of GPU showed up in a big way, all right? We have NVIDIA to thank for that whole, I mean, the kudos to them for developing a software ecosystem alongside a hardware. I think that's really what sold that and made that work. >> Well, you know, you have to be able to solve that Bitcoin mining problem, so. >> Well, you know, depending on which cryptocurrency you did, EMD kind of snuck in there with their stuff and they did some of that stuff better. But you have that kind of competing architecture stuff, which is always good, competition you want. I think now that what we're seeing is that specific workloads now benefit from different styles of compute. And so you have the companies like Graphcore, or the chip that was just launched out of China this past week that's configurable to any type of network, enteral network underneath the covers. You see that kind of evolution in capability now, where general purpose is good, but now you start to go into reconfigurable elements so, I'll, FPGAs are some of these more advanced chips. The neuromorphic hardware, which is always, given my background in psychology, is always interesting to me, so anything that is biomorphic or neuromorphic to me is pinging around up here like, "oh, you're going to emulate the brain?" And Intel's done stuff, BraincChip's done stuff, Netspace, it's amazing. I just, the workloads that are coming along the way, I think are starting to demand different types or more effectiveness within that hardware now, so you're starting to see a lot of interesting developments, IPUs, TPUs, Teslas getting into the inferencing bit now, with their own hardware, so you see a lot of effort and energy being poured in there. Again, there's not going to be one ring to rule them all, to cop Tolkien there for a moment, but there's going to be, I think you're going to start to see the disparation of workloads into those specific hardware platforms. Again, software, it's going to start to drive the applications for how you see these things going, and it's going to be the people that can service the most amount of platforms, or the most amount of capability from a single platform even, I think are the people who are going to come out ahead. And whether it'll be us or any of our August competitors, it remains to be seen, but we want to be in that space we want to be playing hard in that space as well. >> All right Dave, last thing I want to ask you about is just career. So, it's interesting, at Vmworld, I kind of look at it in like, "wow, I'm actually, I'm sitting at a panel for Opening Acts, which is done by the VMunderground people the Sunday, day before VMworld really starts, talking about jobs and there's actually three panels, you know, careers, and financial, and some of those things, >> I'm going to be there, so come on by, >> Maybe I should join startin' at 1 o'clock Monday evening, I'm actually participating in a career cafe, talking about people and everything like that, so all that stuff's online if you want to check it out, but you know, right, you said psychology is what you studied but you worked in engineering, you were a systems engineer, and now you do messaging. The hardcore techies, there's always that boundary between the techies and the marketings, but I think it's obvious to our audience when they hear you geeking out on the TPUs and all the things there that you are not just, you're quite knowledgeable when it comes about the technology, and the good technical marketers I find tend to come from that kind of background, but give us a little bit, looking back at where you've been and where you're going, and some of those dynamics. >> Yeah, I was blessed from a really young age with a father who really loved technology. We were building PCs, like back in the eighties, right, when that was a thing, you know, "I built my AMD 386 DX box" >> Have you watched the AMC show, "Halt and Catch Fire," when that was on? >> Yeah, yeah, yeah, so there was that kind of, always interesting to me, and I, with the way my mind works, I can't code to save my life, that's my brother's gift, not mine. But being able to kind of assemble things in my head was kind of always something that stuck in the back. So going through college, I worked as a lab resident as well, working in computer labs and doing that stuff. It's just been, it's been a passion, right? I had the education, was very, you know, that was my family, was very hard on the education stuff. You're going to do this. But being able to follow that passion, a lot of things fell into place with that, it's been a huge blessing. But even in grad school when I was getting my Masters in clinical counseling, I ran my own consulting business as well, just buying and selling hardware. And a lot of what I've done is just I read and ask a ton of questions. I'm out on Twitter, I'm not the brightest bulb in the, of the bunch, but I've learned to ask a lot of questions and the amount of community support in that has gotten me a lot of where I am as well. But yeah, being able to come out on this side, marketing is, like you're saying, it's kind of an anathema to the technical guys, "oh those are the guys that kind of shine the, shine the turd, so to speak," right? But being able to come in and being able to kind of influence the way and make sure that we're technically sound in what we're saying, but you have to translate some of the harder stuff, the more hardcore engineering terms into layman's terms, because not everybody's going to approach that. A CIO with a double E, or an MS in electrical engineering are going on down that road are very few and far between. A lot of these folks have grown up or developed their careers in understanding things, but being able to kind of go in and translate through that, it's been a huge blessing, it's nice. But always following the areas where, networking for me was never a strong point, but jumping in, going, "hey, I'm here to learn," and being willing to learn has been one of the biggest, biggest things I think that's kind of reinforced that career process. >> Yeah, definitely Dave, that intellectual curiosity is something that serves anyone in the tech industry quite well, 'cause, you know, nobody is going to be an expert on everything, and I've spoken to some of the brightest people in the industry, and even they realize nobody can keep up with all of it, so that being able to ask questions, participate, and Dave, thank you so much for helping me, come have this conversation, great as always to have a chat. >> Ah, great to be here Stu, thanks. >> Alright, so be sure to check out the theCUBE.net, which is where all of our content always is, what shows we will be at, all the history of where we've been. This studio is actually in Marlborough, Massachusetts, so not too far outside of Boston, right on the 495 loop, we're going to be doing lot more videos here, myself and Dave Vellante are located here, we have a good team here, so look for more content out of here, and of course our big studio out of Palo Alto, California. So if we can be of help, please feel free to reach out, I'm Stu Miniman, and as always, thanks for watching theCUBE. (upbeat electronic music)
SUMMARY :
From the Silicon Angle Media office is a first-time guest, a long-time caller, you know, some of you might have heard on the past, back in the industry, so it's great to be able and you spent some time at Juniper, at some startups, in technology, if you will, at EMC, I was fine, you know, I mean you got Brocade in there, that I had worked with 13, you know, 10 years ago. and all the things there, but you know here it's 2019, Dave. Exactly, yeah, it's no longer, you know, came up with, Dave. sub six gigahertz, AI, you know, everything old or is it the infrastructure that's going to enable that, The beauty of kind of Dell Technologies that you sit across, so that we can then provide what you need above it, to push for that stuff, so you know you can bundle In the reverse, you still have that capability now, than the last generation, but if you look and GPU/GPGPU horsepower, you know, the innovation Everything from the FPGAs you mentioned, the kudos to them for developing a software ecosystem Well, you know, you have to be able and it's going to be the people you know, careers, and financial, so all that stuff's online if you want to check it out, when that was a thing, you know, "I built my AMD 386 DX box" I had the education, was very, you know, is something that serves anyone in the tech industry Alright, so be sure to check out the theCUBE.net,
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Ritika Gunnar, IBM | IBM Think 2018
>> Narrator: Live from Las Vegas, it's theCUBE! Covering IBM Think 2018. Brought to you by IBM. >> Hello and I'm John Furrier. We're here in theCUBE studios at Think 2018, IBM Think 2018 in Mandalay Bay, in Las Vegas. We're extracting the signal from the noise, talking to all the executives, customers, thought leaders, inside the community of IBM and theCUBE. Our next guest is Ritika Gunnar who is the VP of Product for Watson and AI, cloud data platforms, all the goodness of the product side. Welcome to theCUBE. >> Thank you, great to be here again. >> So, we love talking to the product people because we want to know what the product strategy is. What's available, what's the hottest features. Obviously, we've been talking about, these are our words, Jenny introduced the innovation sandwich. >> Ritika: She did. >> The data's in the middle, and you have blockchain and AI on both sides of it. This is really the future. This is where they're going to see automation. This is where you're going to see efficiencies being created, inefficiencies being abstracted away. Obviously blockchain's got more of an infrastructure, futuristic piece to it. AI in play now, machine learning. You got Cloud underneath it all. How has the product morphed? What is the product today? We've heard of World of Watson in the past. You got Watson for this, you got Watson for IOT, You got Watson for this. What is the current offering? What's the product? Can you take a minute, just to explain what, semantically, it is? >> Sure. I'll start off by saying what is Watson? Watson is AI for smarter business. I want to start there. Because Watson is equal to how do we really get AI infused in our enterprise organizations and that is the core foundation of what Watson is. You heard a couple of announcements that the conference this week about what we're doing with Watson Studio, which is about providing that framework for what it means to infuse AI in our clients' applications. And you talked about machine learning. It's not just about machine learning anymore. It really is about how do we pair what machine learning is, which is about tweaking and tuning single algorithms, to what we're doing with deep learning. And that's one of the core components of what we're doing with Watson Studio is how do we make AI truly accessible. Not just machine learning but deep learning to be able to infuse those in our client environments really seamlessly and so the deep learning as a service piece of what we're doing in the studio was a big part of the announcements this week because deep learning allows our clients to really have it in a very accessible way. And there were a few things we announced with deep learning as a service. We said, look just like with predictive analytics we have capabilities that easily allow you to democratize that to knowledge workers and to business analysts by adding drag-and-drop capabilities. We can do the same thing with deep learning and deep learning capabilities. So we have taken a lot of things that have come from our research area and started putting those into the product to really bring about enterprise capabilities for deep learning but in a really de-skilled way. >> Yeah, and also to remind the folks, there's a platform involved here. Maybe you can say it's been re-platformed, I don't know. Maybe you can answer that. Has it been re-platformed or is it just the platformization of existing stuff? Because there's certainly demand. TensorFlow at Google showed that there's a demand for machine learning libraries and then deep learning behind. You got Amazon Web Services with Sagemaker, Touting. As a service model for AI, it's definitely in demand. So talk about the platform piece underneath. What is it? How does it get rendered? And then we'll come back and talk about the user consumption side. >> So it definitely is not a re-platformization. You recall what we have done with a focus initially on what we did on data science and what we did on machine learning. And the number one thing that we did was we were about supporting open-source and open frameworks. So it's not just one framework, like a TensorFlow framework, but it's about what we can do with TensorFlow, Keras, PyTorch, Caffe, and be able to use all of our builders' favorite open-source frameworks and be able to use that in a way where then we can add additional value on top of that and help them accelerate what it means to actually have that in the enterprise and what it means to actually de-skill that for the organization. So we started there. But really, if you look at where Watson has focused on the APIs and the API services, it's bringing together those capabilities of what we're doing with unstructured, pre-trained services, and then allowing clients to be able to bring together the structured and unstructured together on one platform, and adding the deep learning as a service capabilities, which is truly differentiating. >> Well, I think the important point there, just to amplify, and for the people to know is, it's not just your version of the tools for the data, you're looking at bringing data in from anywhere the customer, your customer wants it. And that's super critical. You don't want to ignore data. You can't. You got to have access to the data that matters. >> Yeah, you know, I think one of the other critical pieces that we're talking about here is, data without AI is meaningless and AI without data is really not useful or very accurate. So, having both of them in a yin yang and then bringing them together as we're doing in the Watson Studio is extremely important. >> The other thing I want get now to the user side, the consumption side you mentioned making it easier, but one of the things we've been hearing, that's been a theme in the hallways and certainly in theCUBE here is; bad data equals bad AI. >> Bad data equals bad AI. >> It's not just about bolting a AI on, you really got to take a holistic approach and a hygiene approach to the data and understanding where the data is contextually is relevant to the application. Talk about, that means kind of nuance, but break that down. What's your reaction to that and how do you talk to customers saying, okay look you want to do AI here's the playbook. How do you explain that in a very simple way? >> Well you heard of the AI ladder, making your data ready for AI. This is a really important concept because you need to be able to have trust in the data that you have, relevancy in the data that you have, and so it is about not just the connectivity to that data, but can you start having curated and rich data that is really valuable, that's accurate that you can trust, that you can leverage. It becomes not just about the data, but about the governance and the self-service capabilities that you can have and around that data and then it is about the machine learning and the deep learning characteristics that you can put on there. But, all three of those components are absolutely essential. What we're seeing it's not even about the data that you have within the firewall of your organization, it's about what you're doing to really augment that with external data. That's another area that we're having pre-trained, enriched, data sets with what we're doing with the Wats and data kits is extremely important; industry specific data. >> Well you know my pet peeve is always I love data. I'm a data geek, I love innovation, I love data driven, but you can't have data without good human interaction. The human component is critical and certainly with seeing trends where startups like Elation that we've interviewed; are taking this social approach to data where they're looking at it like you don't need to be a data geek or data scientist. The average business person's creating the value in especially blockchain, we were just talking in theCUBE that it's the business model Innovations, it's universal property and the technology can be enabled and managed appropriately. This is where the value is. What's the human component? Is there like... You want to know who's using the data? >> Well-- >> Why are they using data? It's like do I share the data? Can you leverage other people's data? This is kind of a melting pot. >> It is. >> What's the human piece of it? >> It truly is about enabling more people access to what it means to infuse AI into their organization. When I said it's not about re-platforming, but it's about expanding. We started with the data scientists, and we're adding to that the application developer. The third piece of that is, how do you get the knowledge worker? The subject matter expert? The person who understand the actual machine, or equipment that needs to be inspected. How do you get them to start customizing models without having to know anything about the data science element? That's extremely important because I can auto-tag and auto-classify stuff and use AI to get them started, but there is that human element of not needing to be a data scientist, but still having input into that AI and that's a very beautiful thing. >> You know it's interesting is in the security industry you've seen groups; birds of a feather flock together, where they share hats and it's a super important community aspect of it. Data has now, and now with AI, you get the AI ladder, but this points to AI literacy within the organizations. >> Exactly. >> So you're seeing people saying, hey we need AI literacy. Not coding per se, but how do we manage data? But it's also understanding who within your peer group is evolving. So your seeing now a whole formation of user base out there, users who want to know who their; the birds of the other feather flocking together. This is now a social gamification opportunity because they're growing together. >> There're-- >> What's your thought on that? >> There're two things there I would say. First, is we often go to the technology and as a product person I just spoke to you a lot about the technology. But, what we find in talking to our clients, is that it really is about helping them with the skills, the culture, the process transformation that needs to happen within the organization to break down the boundaries and the silos exist to truly get AI into an organization. That's the first thing. The second, is when you think about AI and what it means to actually infuse AI into an enterprise organization there's an ethics component of this. There's ethics and bias, and bias components which you need to mitigate and detect, and those are real problems and by the way IBM, especially with the work that we're doing within Watson, with the work that we're doing in research, we're taking this on front and center and it's extremely important to what we do. >> You guys used to talk about that as cognitive, but I think you're so right on. I think this is such a progressive topic, love to do a deeper dive on it, but really you nailed it. Data has to have a consensus algorithm built into it. Meaning you need to have, that's why I brought up this social dynamic, because I'm seeing people within organizations address regulatory issues, legal issues, ethical, societal issues all together and it requires a group. >> That's right. >> Not just algorithm, people to synthesize. >> Exactly. >> And that's either diversity, diverse groups from different places and experiences whether it's an expert here, user there; all coming together. This is not really talked about much. How are you guys-- >> I think it will be more. >> John: It will, you think so? >> Absolutely it will be more. >> What do you see from customers? You've done a lot of client meetings. Are they talking about this? Or they still more in the how do I stand up AI, literacy. >> They are starting to talk about it because look, imagine if you train your model on bad data. You actually have bias then in your model and that means that the accuracy of that model is not where you need it to be if your going to run it in an enterprise organization. So, being able to do things like detect it and proactively mitigate it are at the forefront and by the way this where our teams are really focusing on what we can do to further the AI practice in the enterprise and it is where we really believe that the ethics part of this is so important for that enterprise or smarter business component. >> Iterating through the quality the data's really good. Okay, so now I was talking to Rob Thomas talking about data containers. We were kind of nerding out on Kubernetes and all that good stuff. You almost imagine Kubernetes and containers making data really easy to move around and manage effectively with software, but I mentioned consensus on the understanding the quality of the data and understanding the impact of the data. When you say consensus, the first thing that jumps in my mind is blockchain, cryptocurrency. Is there a tokenization economics model in data somewhere? Because all the best stuff going on in blockchain and cryptocurrency that's technically more impactful is the changing of the economics. Changing of the technical architectures. You almost can say, hmm. >> You can actually see over a time that there is a business model that puts more value not just on the data and the data assets themselves, but on the models and the insights that are actually created from the AI assets themselves. I do believe that is a transformation just like what we're seeing in blockchain and the type of cryptocurrency that exists within there, and the kind of where the value is. We will see the same shift within data and AI. >> Well, you know, we're really interested in exploring and if you guys have any input to that we'd love to get more access to thought leaders around the relationship people and things have to data. Obviously the internet of things is one piece, but the human relationship the data. You're seeing it play out in real time. Uber had a first death this week, that was tragic. First self-driving car fatality. You're seeing Facebook really get handed huge negative press on the fact that they mismanaged the data that was optimized for advertising not user experience. You're starting to see a shift in an evolution where people are starting to recognize the role of the human and their data and other people's data. This is a big topic. >> It's a huge topic and I think we'll see a lot more from it and the weeks, and months, and years ahead on this. I think it becomes a really important point as to how we start to really innovate in and around not just the data, but the AI we apply to it and then the implications of it and what it means in terms of if the data's not right, if the algorithm's aren't right, if the biases is there. It is big implications for society and for the environment as a whole. >> I really appreciate you taking the time to speak with us. I know you're super busy. My final question's much more share some color commentary on IBM Think this week, the event, your reaction to, obviously it's massive, and also the customer conversations you've had. You've told me that your in client briefings and meetings. What are they talking about? What are they asking for? What are some of the things that are, low-hanging fruit use cases? Where's the starting point? Where are people jumping in? Can you just share any data you have on-- >> Oh I can share. That's a fully loaded question; that's like 10 questions all in one. But the Think conference has been great in terms of when you think about the problems that we're trying to solve with AI, it's not AI alone, right? It actually is integrated in with things like data, with the systems, with how we actually integrate that in terms of a hybrid way of what we're doing on premises and what we're doing in private Cloud, what we're doing in public Cloud. So, actually having a forum where we're talking about all of that together in a unified manner has actually been great feedback that I've heard from many customers, many analysts, and in general from an IBM perspective, I believe has been extremely valuable. I think the types of questions that I'm hearing and the types of inputs and conversations we're having, are one of where clients want to be able to innovate and really do things that are in Horizon three type things. What are the things they should be doing in Horizon one, Horizon two, and Horizon three when it comes to AI and when it comes to AI and how they treat their data. This is really important because-- >> What's Horizon one, two and three? >> You think about Horizon one, those are things you should be doing immediately to get immediate value in your business. Horizon two, are kind of mid-term, 18 to 24. 24 plus months out is Horizon 3. So when you think about an AI journey, what is your AI journey really look like in terms of what you should be doing in the immediate terms. Small, quick wins. >> Foundational. >> What are things that you can do kind of projects that will pan out in a year and what are the two to three year projects that we should be doing. This are the most frequent conversations that I've been having with a lot of our clients in terms of what is that AI journey we should be thinking about, what are the projects right now, how do we work with you on the projects right now on H1 and H2. What are the things we can start incubating that are longer term. And these extremely transformational in nature. It's kind of like what do we do to really automate self-driving, not just cars, but what we do for trains and we do to do really revolutionize certain industries and professions. >> How does your product roadmap to your Horizons? Can you share a little bit about the priorities on the roadmap? I know you don't want to share a lot of data, competitive information. But, can you give an antidotal or at least a trajectory of what the priorities are and some guiding principals? >> I hinted at some of it, but I only talked about the Studio, right... During this discussion, but still Studio is just one of a three-pronged approach that we have in Watson. The Studio really is about laying the foundation that is equivalent for how do we get AI in our enterprises for the builders, and it's like a place where builders go to be able to create, build, deploy those models, machine learning, deep learning models and be able to do so in a de-skilled way. Well, on top of that, as you know, we've done thousands of engagements and we know the most comprehensive ways that clients are trying to use Watson and AI in their organizations. So taking our learnings from that, we're starting to harden those in applications so that clients can easily infuse that into their businesses. We have capabilities for things like Watson Assistance, which was announced this week at the conference that really helped clients with pre-existing skills like how do you have a customer care solution, but then how can you extend it to other industries like automotive, or hospitality, or retail. So, we're working not just within Watson but within broader IBM to bring solutions like that. We also have talked about compliance. Every organization has a regulatory, or compliance, or legal department that deals with either SOWs, legal documents, technical documents. How do you then start making sure that you're adhering to the types of regulations or legal requirements that you have on those documents. Compare and comply actually uses a lot of the Watson technologies to be able to do that. And scaling this out in terms of how clients are really using the AI in their business is the other point of where Watson will absolutely focus going forward. >> That's awesome, Ritika. Thank you for coming on theCUBE, sharing the awesome work and again gutting across IBM and also outside in the industry. The more data the better the potential. >> Absolutely. >> Well thanks for sharing the data. We're putting the data out there for you. theCUBE is one big data machine, we're data driven. We love doing these interviews, of course getting the experts and the product folks on theCUBE is super important to us. I'm John Furrier, more coverage for IBM Think after this short break. (upbeat music)
SUMMARY :
Brought to you by IBM. all the goodness of the product side. Jenny introduced the innovation sandwich. and you have blockchain and AI on both sides of it. and that is the core foundation of what Watson is. Yeah, and also to remind the folks, there's a platform and adding the deep learning as a service capabilities, and for the people to know is, and then bringing them together the consumption side you mentioned making it easier, and how do you talk to customers saying, and the self-service capabilities that you can have and the technology can be enabled and managed appropriately. It's like do I share the data? that human element of not needing to be a data scientist, You know it's interesting is in the security industry the birds of the other feather flocking together. and the silos exist to truly get AI into an organization. love to do a deeper dive on it, but really you nailed it. How are you guys-- What do you see from customers? and that means that the accuracy of that model is not is the changing of the economics. and the kind of where the value is. and if you guys have any input to and for the environment as a whole. and also the customer conversations you've had. and the types of inputs and conversations we're having, what you should be doing in the immediate terms. What are the things we can start incubating on the roadmap? of the Watson technologies to be able to do that. and also outside in the industry. and the product folks on theCUBE is super important to us.
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