>>from the Cube Studios in Palo Alto and Boston connecting with thought leaders all around the world. This is a cube conversation. Welcome to the >>Special Cube program. We are here with the Amazon Web Services Public Sector Partner Awards program. It's a celebration of AWS public sectors partners and their end user customers where there's been innovation and we're pleased to have on this show here, the award winner for the most innovative AI and ML Artificial intelligence and machine learning solution. Axial three D is the partner, and the end user is Belfast Hospital. He got Roger Johnson, the CEO of actual three D, and Dr Tim Brown consulted transplant surgeon at Belfast Hospital, who has been doing amazing things not only on the as an innovative partner, but really during Covic making things happen by solving the problem of the surgical gap in the number of surgeries that you're doing really high performance saving lives. Congratulations. First of all, congratulations. Roger. Dr Kimberly. Thanks for joining me. >>Re pleasure. >>Okay, let's get into it. First of all, Dr Tim Brown, I really want to commend you on the amazing work that you're doing before we get into some of the partnership awards conversations. You have been at the front lines solving a lot of problems around the gap between the number of surgeries that could take place with Cove. It, um, tell that story real quick. I really think it's super important. Take a minute to >>explain. Yeah, thanks for the opportunity. And it's been an incredible rollercoaster for the last three months, pretty much all of the transplant programs across the world who have been affected by Coupet of shut down but with some pretty innovative on the grill leadership team Working advances with managed to open a program up again. And and Belfast, we have a bytes and 50 to 50 disease donor transplants year over the last three months, with just a 90 90 kidney transplants. Pretty much we've cleared the whole waiting list in Northern Ireland, pretty much for people waiting for a kidney transplant at this time. And it's been a remarkable few weeks, but it really is a testament to the critical care community. People that work in intensive care is the high marks, a support organ donation. Of course, our donors who have given so selflessly at such a tragic time for them. So I'd like to pay tribute to all of our donors into the amazing people who have been involved in the team. Mark belt faster this time. >>That's super amazing. Can you just I just want to pause from and just captured the number of order of magnitude. You said it was 6 to 10 year and you didn't 90 90. >>Yeah, so six weeks basically Teoh, two years work in six weeks old in the middle of the night as well. So it's been It's been hard of hard work, so you can see the sleeplessness. I'm trying to catch up with a minute, but it's been really, really satisfying. An incredible I come for patients and legacy of this of this, the program is gonna last about faster. 40 years. >>Well, I want to say congratulations. I'll give you my Cube Award for not changing the world but saving the world. One person at a time. 90 interviews and six weeks. That's amazing. That's like thinking clearing the waiting list. You really changing lives there. Congratulations. >>That's very kind of you. Thank you very much. >>Roger. Good. A great partner and customer. You have here. Talk about this award. You guys have talked about the company? What is this all about? Why you guys in this position? Why are you winning? >>Yes, So I think our motivation for our company is driven by our partners, such such as? In what they're doing transforms care And even in these horrific situation, our scenarios. We have the moment with Kobe. Think you're hearing the start of the amazing story our job is to give Surgeons liked him the best possible insight that he can have going into his surgeries For the last 20 years, surgeons of relied largely on two D imaging, so C, t and memory scans or for being able to plan their surgeries when it's murdered, technology should apply them much greater insight or they actually perform the surgery. So we've created a technology that platforms on AWS that allows us to turn those traditional hard to understand to the images into micro millimeter precise models off the patients exact anatomy. The value hopefully, two amazing colleagues like Tim is that instead of trying to interpret what a two D image CD or memory scan might mean he can actually see for the first time before he opens the patient up exactly what he's going to find when when he when he starts the surgery. So he immediately start to complete that planning before the surgery actually takes. So hopefully that analyze a number of benefits to results without the shorter operations. Find less surgical meeting we brought into the surgery. Hopefully, faster Surgeries names last risk of infection For patients being shorter Time means most >>awesome. Dr. Brian, I want to get your take on this. Can you describe the impact on your side because you know the future of work, which is everyone's been talking about in the tech industry for many years now, with code we were just talking about. The success is you're having and changing lives and saving lives. The notion of work workplace work, forces, work loads, work flows are all changing. Certainly the workplace people aren't as on site as they used to be. The workforce has to be protected. How does the AI and how does the actual three D help you and your work flows? Are you getting more done? Can you give specifics around the impact to your job? >>Yeah, it's a bit It's been a fantastic journey to date. We're still learning away. It's a journey. We're trying to work out exactly where this lies in. The fact that Kubla does not come along, which has changed, or working practices, that means that we have to look for different solutions on this, I think, is very 100 solution to amend. My practice over the last three years has been in terms of complex and real surgery on oncological surgery, where we have, for example, a tumor and kidney where we think, my goodness, we're gonna have to take this kidney I and throw it in the bin because it's very badly disease. So the index case that we were involved with that was building a child who wanted to donate his kidney to his daughter. But when we worked him up, we find a tumor in his kidney, which ordinarily would have to be discarded. But thanks to the imaging that Excel was able to produce for us, we were able to plan Well, geez, well cut well and as a result of kidney, I really plan a removal of the tumor from the kidney itself. We really repair kidney and then transplant it into his daughter. So with the technology that was available, we were able to save two lives on one particular case on, and it's really grown from there on. We've been involved in five or six different, really complex cases where the imaging has changed the outcomes for our patients who ordinarily wouldn't have been able to. Chief insight comes, I think, the AI interface on the AI solution we've developed in our partnership with the Excel. As I said, it's a journey and we're still finding our way. But to insights that I've really got our the first is that what we want to do is reduce variability, not just in our in our observers, from the way that we interpret imaging tradition is what you're saying is, look a two D images. We're now able to sit and look at this, emerging in a three dimensional space on our desk. Rather than trying to reconstruct these things in your head, we can look at them and discuss the different images with our colleagues in real time, a zealous that which I think is probably the most important thing, is that we're not able to engage our patients and a partnership. Before we had a bit of an unfair advantage that we're able to interpret these images because 20 or 30 years of getting used to doing this as professionals. But the patients are presented with some incredibly difficult decisions to make by their own health and with very little understanding that. But now I can handle the model of their own disease very easy to understand, and that gives my patient autonomy to make the decisions about their own bodies back again. And I think that's a hugely powerful, powerful tool for these guys have about potential decisions that they have to make that more effective for the rest of their lives. >>So the problem you're solving was one of the technical problem. So you're trying to figure out manually, get more insight into the the imaging and to the customer or the patient. This case customer, the patient. I can make a better decision. Those are two problems, statements that seem to be the big ones that I missed. Anything? >>Absolutely, absolutely. >>Okay, so actual three d you guys have a great solution? How >>did you >>get here? Tell us about your story. What's what's What's the big trajectory for you guys? In terms of the value proposition, it seems to be amazing and again highlights. The advantages of technology really solves the problem. But the outcome on the patient side is pretty phenomenal. >>Yes, so the chance for us is there or the development that we have made. The lately, we admit, is to be able to automatically turn these two D images into three D models. So we take each of the slices off of memory or cities. Using AWS is machine learning. We construct three D macro millimeter precise representation of For me. That's only possible. First of all, we treat the algorithms that we created on Amazon platform using over a 1,000,000 pre labeled CDs. Consume our system automatically detect. Yeah, it's a level. What is bone? What is ligament? What is on our earlier vessel? With the training that we're able to perform, we've been able to with with these 1,000,000 images we've been able to in effect, tree and our system automatically detect the parts of me with this micro service level that hasn't been previously possible. This technology, or the ability to create three D models, has existed for maybe 10 or 15 years, but it's it's needed. Experts like him who were, in effect manually code the two D image pixel level and could affect so some software and turn it into a three D image. Typically, too, it's in ours, often expert like them to do. And the problem is, Tim could only do one of the time. We estimate there about three million of these complex surgeries each year in the world that need open effort from greatly from this enhanced imaging. And we couldn't get 33 million under these, especially. And that. So we have this process no on the AWS platform, with dozens of these models in parallel, and each more will take maybe a few minutes to turn from the CD into the into the three D representation. So through the park off the Amazon Public cloud, we've been able to provide this this powerful machine learning automated solution that can actually scale toe man >>Dr Brian talk about the impact because, I mean Andy Jassy, the CEO of AWS, always talks about this. When I interviewed him, he says, you know, we're here to help do the heavy lifting this sounds like some pretty heavy lifting. What was just talked about? I mean, the manual work involved. You essentially have a collective intelligence and supercomputer power with AWS. What's your take on this as this evolves? Why isn't everyone doing this? >>Yeah, well, I don't know why. Every minute. That's that's That's the key question. It really is. From my perspective, there is no heavy lifting at all, and what I do is I push a couple buttons. I put a bit of data, and I send it off. From my perspective, it is about as easy as it gets is probably a ZTE sending email, which we do hundreds of times a day. And so, from from my perspective, I'm delighted to say there's no heavy lifting until I get a patient's data. I send data through to excel, who will then fool me and say, Listen to what is it exactly that we want to have a personal service from actual on? A couple days later, there's a delivery of a beautiful life size three D representation model, will check and then take to plan on and treat a patient with. So the heavy lifting really has all been done. A Z Roger alluded to in the past. It was hugely time consuming work that required a huge amount of training. But basically that's being replaced with a push of a button on. These supercomputers have taken all of my heavy lifting away on, and I think this is one of the true representation. Zoff technology really, really advances real world solutions and my patients are benefactors. From this >>Roger Dr Brown. Lay out the architecture because, first of all, pretend I want to take this every single friend that I have here in California and around the world. I want to just deploy this. What's the architecture and what's needed on the deployment side? Say it to Belfast as you deploy this. What's kind of involved in you? Just take us through high level. I must be cloud scales. Amazing, No doubt about it. We just talked about that. But what's involved in the architecture side of my standing? A bunch PC two's Is there sage maker involvement? What's the architecture and then deployment? What does that look like? >>Sure, So again, a slight step back. One of the challenges when, when we is the MedTech community try and introduce innovation into health and hospitals that the hospitals i t. Infrastructure network definition is often very locked on. So we're trying to bring new software and load it and install it in the hospital data system. That is a huge, often lengthy process that has to be done through lots of hoops in terms off Hey, network a compliance. Lots of different steps along the journey and that often wants from a good reasons, is a significant barrier to the timely adoption off innovative technologies in the cars. What a what a platform a selfie on AWS allies were just another website, as Tennis said, is, uh, only that, though his only existence with actual three D in terms of the interface is dragging and dropping the CT scan into our website into a portal portal exists quickly on the AWS instance. In one of our region, we are working with a little in the US. Never leave the US We use the the public client version in US East. We take advantage of many features within AWS, but a sage maker is probably a core of what we do. It's not innovation that AWS introduced know several years ago that was like juice this this machine learning trained set of algorithms that allow us to give this disruption. >>And it sounds like the more you use it, the more get smarter. Or is that as well? >>Absolutely. So our journey is, As Tim said, we're on a journey not only in terms off the technology and you're very receptive. In terms of yes, the more we train it, the more we treated on specific anatomy types or pathology types or trouble types, the better our system gets recognizing the specific characteristics of those. More importantly, this is about a journey I having made this disruption, we make the change and transformation off new standards of care pathways. That's the innovation that we just enable. It's amazing. Surgical teams like hymns. Let me transformation >>Dr Brown on your side. You're sitting there. I got a big problem trying to solve these problems. I got patients one but one better outcomes. They want to live. I don't want to throw away kitty, so I don't have to you to solve that problem that when when they bring that over, what was it like over on your side of the house is a practitioner. Deploying it. You've got you've got two jobs going. You're kind of doing I t integration on one hand and you're a surgeon on the other, trying to make things happen. You know what I see? This is not a lot of I t here. What's the deployment? Looks like. >>Yeah, deployment means I don't know. Why ever announces doing that. Such a straightforward, easy situation. It's that's remarkable. Ready? It's such a good solution, and I think part of any sort of change management program, and this again is change management. It's challenging the way we think about things. It's challenging people's comfort zones on any time we need to do change. We've got this anatomy of change. You've got innovators go early, adopters will lead the doctors, and I think what we're going to see over the next 5 to 10 years is people are recognizing that this technology is a game changer, possibly being driven by their patients who say I'm on the three D model and I want to see what this actually looks like because basically not black and white picture you're showing me doesn't make any sense to me and I think there's going to be the two drivers is that the first is that we want to have a consistency of care on the lack of variation in our care across across old old services. But as well is that patients? I think we're gonna drive this as well. So once once we get the innovators and the early adopters of this technology on board, then we'll see a tipping point. And that's that's when it becomes an acceptable normal thing for people to do. When they come in the hospital, they'll be sure print tight off their three d printed like moral off their pathology. I'm not a huge demand for their decision making for treatment processes, and that's a true collaboration between doctor or surgeon on the patient. That's that's where we need to be in the 21st century. It's it's going to be a collaborative decision making process. You talked about the pressures, journeys and this This is a really integral part. This is the roadmap of your journey to a large extent. So I think this I can see this being rolled out worldwide, being driven by patients buying a correction and variability of healthcare provision. >>That's a great example is an innovative award winner for the most innovative use of artificial intelligence and machine learning. Three D images saving lives Congratulations, Tim Rogers. Phenomenal Final question As we end this out, what's the scar tissue pun intended? You know, What did you learn? What was some of the things that you could share with folks as people look at this and say This is an example of cloud scale and the technology for good. What lessons have you learned? What can you share for folks? Take a minute to explain the split. Roger. We'll start with you. >>Yeah, sure. So I think a number off lessons for us on this journey Assistances, This is Ah, we're at the start of a journey of understanding the power off the what three d imaging can bring just to providing a consistent use variable care, but also as a stem also alluded to in terms of off the patient understanding, I think that patient understanding is one of the huge leap forwards that way. Didn't set out initially thinking we're going to be able to help educate on better inform patients. But that was one of the derive benefits suddenly part. So that was a great lesson. I think there is incredible levels of adoption that we're starting to see across the US across Europe because it's so easy to adopt. Compared to traditional methods, surgeons registered for Canadian start transacting and instead of us almost as opposed to having to have these huge I t programs. So I think we're now starting to really scratch the surface and start seeing the benefits of this isn't an administrative system. It's not me. HR system. It's not a finance system. Or maybe a healthcare was comfortable. And using public like this is core hard core clinical services, clinical diagnosis. Clinical education on the Amazon cloud is enabling that it just wouldn't be possible with this technology we started. Actually, the lessons were learning or just just >>Dr Tim Brown and take us home and the segment with your take lessons learned and advice to others. >>I think the lessons learned are the doctors and health care providers are all extremely wary off change of new innovations because they feel that already they're overburdened. Probably my colleagues in the states and across Europe perfectly like they were a bit over, burdened by all the things that we have to do, and this may potentially have been more difficult or wants to your workloads. And actually, let's make your workload along each year convincing people and getting people to understand that this really does make your life a lot easier. It actually removes all the scar tissue, removes the difficulties that have been put in place by by organizations on once. People realize that, that's what that there is no heavy lifting. And this will make a huge difference to your practices, your patients understanding of your practice, and we'll stop so people really realize that the tipping point will be achieved. I'm looking forward to that day because this this is going to be the new normal in the next 5 to 10 years. >>While the performance that you're putting up the numbers of 90 transplant successfully over six weeks dwarfs the full year, last year really kind of shows the outcome is a game changer. And again, congratulations on your success. Roger think Thank you for coming on Corrections on being the award winner. Eight of his partner for the most innovative AI and machine learning solutions. Thanks for taking the time for this 80 s partner awards program. Thank you. >>Thank you. >>Okay, I'm John Furrier. We're covering the AWS Public Sector Partner Awards program put on by the Cube and AWS Public Sector Partners. Thanks for watching. Yeah, Yeah, yeah, yeah, yeah.

>> Announcer: Live from Orlando, Florida it's theCUBE! Covering Microsoft Ignite, brought to you by Cohesity. >> Hello, and happy taco Tuesday CUBE viewers! You are watching theCUBE's live coverage of Microsoft's Ignite here in Orlando, Florida. I'm your host Rebecca Knight, along with Stu Miniman. We're joined by Scott Hanselman, he is the partner program manager at Microsoft. Thank you so much for coming on theCUBE! >> Absolutely, my pleasure! >> Rebecca: And happy taco Tuesday to you! Will code for tacos. >> Will code for tacos. >> I'm digging it, I'm digging it >> I'm a very inexpensive coder. >> So you are the partner program manager, but you're really the people's programmer at Microsoft. Satya Nadella up on the main stage yesterday, talking about programming for everyone, empowering ordinary citizen developers, and you yourself were on the main stage this morning, "App Development for All", why is this such a priority for Microsoft at this point in time? >> Well there's the priority for Microsoft, and then I'll also speak selfishly as a priority for me, because when we talk about inclusion, what does that really mean? Well it is the opposite of exclusion. So when we mean inclusion, we need to mean everyone, we need to include everyone. So what can we do to make technology, to make programming possible, to make everyone enabled, whether that be something like drag and drop, and PowerApps, and the Power platform, all the way down to doing things like we did in the keynote this morning with C# on a tiny micro-controller, and the entire spectrum in between, whether it be citizen programmers in Excel using Power BI to go and do machine learning, or the silly things that we did in the keynote with rock, paper scissors that we might be able to talk about. All of that means including everyone and if the site isn't accessible, if Visual Studio as a tool isn't accessible, if you're training your AI in a non-ethical way, you are consciously excluding people. So back to what Satya thinks is why can't everyone do this? SatyaSacha thinks is why can't everyone do this? Why are we as programmers having any gate keeping, or you know, "You can't do that you're not a programmer, "you know, I'm a programmer, you can't have that." >> So what does the future look like, >> Rebecca: So what does the future look like, if everyone knows how to do it? I mean, do some imagining, visioning right now about if everyone does know how to do this, or at least can learn the building blocks for it, what does technology look like? >> Well hopefully it will be ethical, and it'll be democratized so that everyone can do it. I think that the things that are interesting, or innovative today will become commoditized tomorrow, like, something as simple as a webcam detecting your face, and putting a square around it and then you move around, and the square, we were like, "Oh my God, that was amazing!" And now it's just a library that you can download. What is amazing and interesting today, like AR and VR, where it's like, "Oh wow, I've never seen augmented reality work like that!" My eight-year-old will be able to do it in five years, and they'll be older than eight. >> So Scott, one of the big takeaways I had from the app dev keynote that you did this morning was in the past it was trying to get everybody on the same page, let's move them to our stack, let's move them to our cloud, let's move them on this programming language, and you really talked about how the example of Chipotle is different parts of the organization will write in a different language, and there needs to be, it's almost, you know, that service bus that you have between all of these environments, because we've spent, a lot of us, I know in my career I've spent decades trying to help break down those silos, and get everybody to work together, but we're never going to have everybody doing the same jobs, so we need to meet them where they are, they need to allow them to use the tools, the languages, the platforms that they want, but they need to all be able to work together, and this is not the Microsoft that I grew up with that is now an enabler of that environment. The word we keep coming back to is trust at the keynote. I know there's some awesome, cool new stuff about .net which is a piece of it, but it's all of the things together. >> Right, you know I was teaching a class at Mesa Community College down in San Diego a couple of days ago and they were trying, they were all people who wanted jobs, just community college people, I went to community college and it's like, I just want to know how to get a job, what is the thing that I can do? What language should I learn? And that's a tough question. They wonder, do I learn Java, do I learn C#? And someone had a really funny analogy, and I'll share it with you. They said, well you know English is the language, right? Why don't the other languages just give up? They said, you know, Finland, they're not going to win, right? Their language didn't win, so they should just give up, and they should all speak English, and I said, What an awful thing! They like their language! I'm not going to go to people who do Haskell, or Rust, or Scala, or F#, and say, you should give up! You're not going to win because C won, or Java won, or C# won. So instead, why don't we focus on standards where we can inter-operate, where we can accept that the reality is a hybrid cloud things like Azure Arc that allows us to connect multiple clouds, multi-vendor clouds together. That is all encompassing the concept of inclusion, including everyone means including every language, and as many standards as you can. So it might sound a little bit like a Tower of Babel, but we do have standards and the standards are HTTP, REST, JSON, JavaScript. It may not be the web we deserve, but it's the web that we have, so we'll use those building block technologies, and then let people do their own thing. >> So speaking of the keynote this morning, one of the cool things you were doing was talking about the rock, paper, scissors game, and how it's expanding. Tell our viewers a little bit more about the new elements to rock, paper, scissors. >> So folks named Sam Kass, a gentleman named Sam Kass many, many years ago on the internet, when the internet was much simpler web pages, created a game called Rock, Paper, Scissors, Lizard, Spock, and a lot of people will know that from a popular TV show on CBS, and they'll give credit to that show, in fact it was Sam Kass and Karen Bryla who created that, and we sent them a note and said, "Hey can I write a game about this?" And we basically built a Rock, Paper, Scissors, Lizard, Spock game in the cloud containerized at scale with multiple languages, and then we also put it on a tiny device, and what's fun about the game from a complexity perspective is that rock, paper, scissors is easy. There's only three rules, right? Paper covers rock, which makes no sense, but when you have five, it's hard! Spock shoots the Rock with his phaser, and then the lizard poisons Spock, and the paper disproves, and it gets really hard and complicated, but it's also super fun and nerdy. So we went and created a containerized app where we had all different bots, we had node, Python, Java, C#, and PHP, and then you can say, I'm going to pick Spock and .net, or node and paper, and have them fight, and then we added in some AI, and some machine learning, and some custom vision such that if you sign in with Twitter in this game, it will learn your patterns, and try to defeat you using your patterns and then, clicking on your choices and fun, snd then, clicking on your choices and fun, because we all want to go, "Rock, Paper, Scissors shoot!" So we made a custom vision model that would go, and detect your hand or whatever that is saying, this is Spock and then it would select it and play the game. So it was just great fun, and it was a lot more fun than a lot of the corporate demos that you see these days. >> All right Scott, you're doing a lot of different things at the show here. We said there's just a barrage of different announcements that were made. Love if you could share some of the things that might have flown under the radar. You know, Arc, everyone's talking about, but some cool things or things that you're geeking out on that you'd want to share with others? >> Two of the things that I'm most excited, one is an announcement that's specific to Ignite, and one's a community thing, the announcement is that .net Core 3.1 is coming. .net Core 3 has been a long time coming as we have began to mature, and create a cross platform open source .net runtime, but .net Core 3.1 LTS Long Term Support means that that's a version of .net core that you can put on a system for three years and be supported. Because a lot of people are saying, "All this open source is moving so fast! "I just upgraded to this, "and I don't want to upgrade to that". LTS releases are going to happen every November in the odd numbered years. So that means 2019, 2021, 2023, there's going to be a version of .net you can count on for three years, and then if you want to follow that train, the safe train, you can do that. In the even numbered years we're going to come out with a version of .net that will push the envelope, maybe introduce a new version of C#, it'll do something interesting and new, then we tighten the screws and then the following year that becomes a long term support version of .net. >> A question for you on that. One of the challenges I hear from customers is, when you talk about hybrid cloud, they're starting to get pulled apart a little bit, because in the public cloud, if I'm running Azure, I'm always on the latest version, but in my data center, often as you said, I want longer term support, I'm not ready to be able to take that CICD push all of the time, so it feels like I live, maybe call it bimodal if you want, but I'm being pulled with the am I always on the latest, getting the latest security, and it's all tested by them? Or am I on my own there? How do you help customers with that, when Microsoft's developing things, how do you live in both of those worlds or pull them together? >> Well, we're really just working on this idea of side-by-side, whether it be different versions of Visual Studio that are side-by-side, the stable one that your company is paying for, and then the preview version that you can go have side-by-side, or whether you could have .net Core 3, 3.1, or the next version, a preview version, and a safe version side-by-side. We want to enable people to experiment without fear of us messing up their machine, which is really, really important. >> One of the other things you were talking about is a cool community announcement. Can you tell us a little bit more about that? >> So this is a really cool product from a very, very small company out of Oregon, from a company called Wilderness Labs, and Wilderness Labs makes a micro-controller, not a micro-processor, not a raspberry pie, it doesn't run Linux, what it runs is .net, so we're actually playing Rock, Paper, Scissors, Lizard, Spock on this device. We've wired it all up, this is a screen from our friends at Adafruit, and I can write .net, so somehow if someone is working at, I don't know, the IT department at Little Debbie Snack Cakes, and they're making WinForms applications, they're suddenly now an IOT developer, 'cause they can go and write C# code, and control a device like this. And when you have a micro-controller, this will run for weeks on a battery, not hours. You go and 3D print a case, make this really tiny, it could become a sensor, it could become an IOT device, or one of thousands of devices that could check crops, check humidity, moisture wetness, whatever you want, and we're going to enable all kinds of things. This is just a commodity device here, this screen, it's not special. The actual device, this is the development version, size of my finger, it could be even smaller if we wanted to make it that way, and these are our friends at Wilderness Labs. and they had a successful Kickstarter, and I just wanted to give them a shout out, and I just wanted to give them a shoutout, I don't have any relationship with them, I just think they're great. >> Very cool, very cool. So you are a busy guy, and as Stu said, you're in a lot of different things within Microsoft, and yet you still have time to teach at community college. I'm interested in your perspective of why you do that? Why do you think it's so important to democratize learning about how to do this stuff? >> I am very fortunate and I think that we people, who have achieved some amount of success in our space, need to recognize that luck played a factor in that. That privilege played a factor in that. But, why can't we be the luck for somebody else, the luck can be as simple as a warm introduction. I believe very strongly in what I call the transitive value of friendship, so if we're friends, and you're friends, then the hypotenuse can be friends as well. A warm intro, a LinkedIn, a note that like, "Hey, I met this person, you should talk to them!" Non-transactional networking is really important. So I can go to a community college, and talk to a person that maybe wanted to quit, and give a speech and give them, I don't know, a week, three months, six months, more whatever, chutzpah, moxie, something that will keep them to finish their degree and then succeed, then I'm going to put good karma out into the world. >> Paying it forward. >> Exactly. >> So Scott, you mentioned that when people ask for advice, it's not about what language they do, is to, you know, is to,q you know, we talk in general about intellectual curiosity of course is good, being part of a community is a great way to participate, and Microsoft has a phenomenal one, any other tips you'd give for our listeners out there today? >> The fundamentals will never go out of style, and rather than thinking about learning how to code, why not think about learning how to think, and learning about systems thinking. One of my friends, Kishau Rogers, talked about systems thinking, I've hade her on my podcast a number of times, and we were giving a presentation at Black Girls Code, and I was talking to a fifteen-year-old young woman, and we were giving a presentation. It was clear that her mom wanted her to be there, and she's like, "Why are we here?" And I said, "All right, let's talk about programming "everybody, we're talking about programming. "My toaster is broken and the toast is not working. "What do you think is wrong?" Big, long, awkward pause and someone says, "Well is the power on?" I was like, "Well, I plugged a light in, "and nothing came on" and they were like, "Well is the fuse blown?" and then one little girl said "Well did the neighbors have power?", And I said, "You're debugging, we are debugging right?" This is the thing, you're a systems thinker, I don't know what's going on with the computer when my dad calls, I'm just figuring it out like, "Oh, I'm so happy, you work for Microsoft, "you're able to figure it out." >> Rebecca: He has his own IT guy now in you! >> Yeah, I don't know, I unplug the router, right? But that ability to think about things in the context of a larger system. I want toast, power is out in the neighborhood, drawing that line, that makes you a programmer, the language is secondary. >> Finally, the YouTube videos. Tell our viewers a little bit about those. you can go to D-O-T.net, so dot.net, the word dot, you can go to d-o-t.net, so dot.net, the word dot, slash videos and we went, and we made a 100 YouTube videos on everything from C# 101, .net, all the way up to database access, and putting things in the cloud. A very gentle, "Mr. Rodgers' Neighborhood" on-ramp. A lot of things, if you've ever seen that cartoon that says, "Want to draw an owl? "Well draw two circles, "and then draw the rest of the fricking owl." A lot of tutorials feel like that, and we don't want to do that, you know. We've got to have an on-ramp before we get on the freeway. So we've made those at dot.net/videos. >> Excellent, well that's a great plug! Thank you so much for coming on the show, Scott. >> Absolutely my pleasure! >> I'm Rebecca Knight, for Stu Miniman., stay tuned for more of theCUBE's live coverage of Microsoft Ignite. (upbeat music)

>> live from Anaheim, California. It's the queue covering nutanix dot next twenty nineteen. Brought to you by Nutanix. >> Welcome back, everyone to the cubes. Live coverage of new tannic dot Next. I'm your host. Rebecca Night, along with my co host, John Furrier, were joined by two guests for the segment. We have Julie O'Brien. She is the senior vice president of corporate marketing. Welcome, Julie. Thank you. And we have Michelle Taylor Smith, the senior director of corporate social responsibility, here in Nutanix. Thank you so much for coming on the Cube. >> Thanks for having us >> sown over sixty five hundred attendees. There were twenty thousand people who were live streaming. The key note. You have a huge audience. Congratulations on the show. What are you hoping? Attendees cut. Come away with an customers and partners who are here. What are you What is sort of the big message that you want people to come away with? >> Yeah, so I mean, this year for us, it's our tenth anniversary as a company, and we are so humbled and honored to have all of these customers and partners on the journey with us. So a big part of the show is just to say thank you for being an early builder, believer and dreamer with us, and the best is yet to come. So lots of innovation happen ng and H. C I. And really trying to show people how we convey the right partner for them as they're moving to the hybrid cloud >> D. Rogers on earlier talking about this his journey as well. And it's interesting. Just a few years ago, you were still raising money. You won't even public now your public ten years old, but there's still the entrepreneurial energy s you know, he calls it the billion dollar start up, and there's now competition. So game is on scene successes out. There's not, like, hidden in plain sight like it was just just a few years ago. You guys have doing great. Congratulations. >> Thank you. And >> now you have competition. You had loyal customers. What's next? What's the What's the big strategy and how you guys build on that momentum? What do you guys thinking about? >> Oh boy, I would say, you know, as we look at the customer journey, right state, Step one is really about modernizing your data center, and that is our sweet spot. That's where Nutanix started as a company. H c I Ray. Step two is really about How do we help customers take all that goodness what they see with the public cloud and bring that into their own private cloud. We call that an enterprise cloud and then really the next step of the journey. But a customer may already be there. Today is how to Weybridge. Multiple clouds, right and multiple clouds to customers. Could be it could be the edge, which might be an eye ot application. It could be a remote office brand shop is. So what that cloud strategy looks like for people could be very different, depending what vertical there in what industry there in. So I would say what to watch for us. And what's next is we're all headed with this next generation of many clouds, not just one. >> And you guys have a monster net promoter score, which is a score that measures loyalty. And if your customs would promote it to their peers, it's like ninety. It's like a monster's. >> It's been over ninety on average for the last five years now, which is no easy feat, and you know, we tell customers all the time. Keep us hungry. Keep us honest, right? Tell us how we're doing. And we want to keep that score high too. Because that's a great reflection of you know, how they're valuing the relationship. Not just the product, but what happens after you buy the product. So, yeah, we know, as we evolve the portfolio going from just HC ay, tio multiple products that will get harder. So we've got to start to figure out How do we bring in Sameh I Some, uh, maybe machine learning so that when you call in and you might be a flow customer and Rebecca might be in a static customer And we know how to row you to the right person the right time, which is really nice. As you know, when you call support, you want to get somebody right there who's not saying Hold on. They passed you too, Michelle. Michelle saying Hold on. Let me pass. You too, John. Right? You want an expert? I'm gonna carry you all the way through. And hopefully you heard some great stories this morning. Some of our early customers who have shared that what it's meant for them. >> So delighting customers is obviously your top priority. But but Nutanix is doing a lot of other kind of good, good in the world. I want to bring you into the conversation a little. Michelle, tell us about the heart initiative. >> Absolutely. So I've been with Nutanix for a little over six and a half years now, and this spirit of giving and caring has been with the company, actually still run channel marketing. Um, but it's been with that, though the whole time that I've been there. But about three years ago, Julie actually asked if I wanted to start dot heart or sexually start RCS o R program, which became dot heart. And it's an amazing way of giving back. In fact, last year it got incorporated officially into our values of hungry, humble and honest, done with heart. And so it absolutely is part just intrinsic in the company s. So what we do is, uh we're very conscious and aware of diversity. And so we put a lot of effort towards helping women and underrepresented groups for sue their love of technology. >> And this is also sort of ah, maybe a sub theme of the show is is that inclusion and that element to it. So talk about some of theseventies that you're having particularly to help bring up women in tech and also under upper underrepresented minorities. >> Absolutely doing it well, what he talking about, what we're doing in the booth and I could talk about the women's lunch. Yeah, absolutely. Eso one of things we are doing. So women, Onda, underrepresented groups and actually people just starting their careers don't have the same network that people with established careers have. And so what we were doing in our booth this time is for collecting career advice. And so, in effect, what we're doing is we're bringing the advice to people because they don't necessarily have the same networks to go out and ask for every piece of advice that we get. We're going to donate five dollars to an organization called Ignite, which helps high school girls become aware of and pursue careers in stem. So it's it's been great so far. I love when people come up there and there, you know, what are you doing? And all of sudden you start telling them they're like a well, they should do this and write it down. And so we're actually we have a wall. People write down their advice and we put it up on the wall. And then after the event, we're going to collect it and start putting it into a blogged. And then we also have, Ah, Twitter program that we're doing or Twitter initiative that we're doing right now that once a week, we send out some of the advice and get people tio chime in and add more advice. So it's It's been a lot of fun, >> yes, and then every dot Next for the past few, we've been doing a women in tech lunch. And so I know one of your guest speakers later today is going to be Doctor Ayana Harward, uh, from Georgia Tech on Robotics. So she's actually going to be sharing some of her thoughts on mentorship at the women's lunch. We also have a longtime Nutanix friend and adviser, Harvard Business School professor Deepak Mk Ultra, who, uh is very much focused on the art of negotiation to solve conflicts, and he's going to be talking about how to do things like how do you negotiate a salary increase some of those sweaty palm conversations that you need to have a CZ. You're moving through your career, so those are two of our speakers, and then we also have two sponsors that are also gonna be spending some time, too, from Veritas >> gas and W W t. So >> So I want to I want to put you two both on the spot. You're both women in technology, and we know about from the unfortunate headlines about just the bro culture that exists in technology. And we also know about the dearth of women leaders in this industry in this industry that is shaping our social, political, economic lives in such important ways today. So what? What is some career advice that you're going to put up there on the high? Would you what would What would you say to a young woman who is entering this field? I have got so much to say. How much time >> do we have? I think one thing that I've learned along the way sometimes, you know, women tend to be very heads down. If I do a great job, someone will notice, and I will move forward and and sometimes we're not comfortable with popping our heads up on DH, helping to market a little bit about what we have done and making sure that people see the goodness right and that might not feel right. Or it might feel like you're overly marketing yourself. But I think being able to articulate what you want and why you deserve it, er is so important. And don't view it is shooting your own horn. View it as an opportunity to share how you're contributing and where you want to see that path forward. And just don't be afraid to ask which what you want, what your ultimate >> goals are. Um, Mind falls into a principle of nutanix, which is get comfortable being uncomfortable and basically, if if you get an opportunity, go for it on day. I'll be very candid when Julie offered me this role and she said, Do you want to do CSR? I thought it meant customer service rep, and I'm like, I don't want to do it at all And, uh and then she said, Oh, no, it's it's social responsibility and I still thought I had no idea what it wass and the fact that you know Julian team. We're willing to take a chance on me doing it. But the fact of just going absolutely out of my comfort zone learning something new, trying something new on DH, just just going for it was great. And I would tell people to do that all the time and it'LL just it'LL teach you so much more even about the roles that you know about just going and doing something different will teach you so much more about yourself and about other roles so great of us way >> also hear about mentoring and paying it forward. Yes. What do you guys do there? Because a lot of younger generations coming into the workforce who don't have the scar, tissue or experience the networks are now starting to establish. This is an opportunity. >> It is a big opportunity. So Wendy Pfeiffer, who's our CIA, sits on the board of Girls in Tech, so we're very involved there. She is so warm and so uh, open about helping to keep pass on what she's learned a lot on the way to. I think anyone that you run into Nutanix is very honored and humbled to be approached as a mentor. Their number women that I mentor inside of Nutanix as well as outside of nutanix lining. It's so important to help people understand what you've learned, whether good or bad along the way, Right, because just like we're learning here dot Next with your conversations, what have you done? What have you tried? Um, you need that in in your progression and your career to know if there's anything that >> you know, I would Two things I would add is one is nobody got to where they are in their career without somebody helping them along the way. And so there's a big discussion now, which is actually what Dr Howard is going to talk about that goes beyond mentorship to sponsorship. And so how do you how do you actually help push people forward, um, and and help them in their careers? And then the other thing, too, is I was listening to something the other day. It was a really interesting conversation that before, um, there were ways that people could oppress other people in in society. And what they're saying now today, people are, is helping to oppress different groups is the fact of who you help and So when you think about who you can help think about outside of your friend's kids or you know someone, who else can you help there that wouldn't normally have access to somebody like you or somebody like, you know, in your circle or whatever, and And that's hugely helpful and without just helping the same group continue to progress generation after generation, >> paying it forward to different on >> expanding the next athletics. Exactly. So this is a hugely competitive industry, and I know that Nutanix cannot hire sales and marketing people fast enough to What are you doing? I was going to ask you, though, how do you market nutanix to prospective applicants? What is? I mean? You just talked about the ability to reinvent yourself as an employee, which is something that so many people are looking for in a long career, doing different things, being in different fields and really getting to experience other things. But what are the other? What sort of the unique selling points for for nutanix that you try to take on new people >> s o. The culture, I think, is so differentiating overall. So Michelle mentioned, you know, hungry, humble, honest with heart on. So it's our job in marketing. Teo also help our recruiting teams get that message out and not just show people. These are the words, but actually give them great stories. Michelle just put together a Superfund campaign. I don't know if it's in the >> wild yet. It's it's hitting, probably next week. This one is sitting. It >> was actually it's featuring real NUTANIX employees sharing their feelings about being at nutanix thie initial passes, all still shots. But you can actually see the fun that people are having from all ages. You know, genders. It's a really diverse fund set of actual employees. So it's really you know, in this day and age, you could get a job anywhere, right? But where is that job going to make you feel excited to get out of bed every morning? Right? And I firmly believe that's the culture that we haven't nutanix and >> way gotta. Yeah, another, I would add to that is, um, it's it's dubbed internally Is the You campaign, and it's about you matter. So how you can get, go get a job anywhere, but are you oftentimes gonna go get stuck in a corner and you're going to sit there in code, you're gonna go sit there and do that or you're working on one piece of one feature of this at Nutanix. You actually have opportunities to work on big, bold projects experience, uh, contributing and honestly mattering as as an individual, which I think is huge. And you're not just a number. >> Well, Julian Michelle, thank you both. So much for coming on the Cube. That was really, really fun. Time talking, Teo. >> Yeah. Thanks for having us. >> Thank you very much. >> I'm Rebecca Knight. For John. For her. We will have so much more from nutanix dot Next coming up in just a little bit.