Jason Thomas, Cole, Scott & Kissane | Pure Accelerate 2019
>> from Austin, Texas. It's Theo Cube covering your storage accelerate 2019. Brought to you by pure storage. How >> do you all how to do Dave Great Legal garden with you? Yes, I am Lisa Martin with David Lantana. And can you guess we're in Texas were at pure Accelerate 2019 Day one of our coverage here and the Buzzy Expo Hall. Pleased to welcome one of Pierre's customers to the Q B of Jason Thomas, the CEO of Coal, Scott Hussein or C. S K Legal Jason. Welcome to the program. So talk to us a little bit about si es que legal. You're based out of Florida. You're CEO. Give us a little bit of a picture of the law firm, your I T environment and your role. ISS leader of information >> So cold, Scott is saying, >> has been around >> 20 plus years. I joined about three and 1/2 years ago, Um, and we have now this one. We have 13 officers. We just opened up 13th office. We're the largest law firm in Florida currently, and only in Florida. Interestingly enough, I actually live and work out of Boston, but you know, these days there's no reason why you can't work remote. I go, they're off enoughto needed. >> You can avoid the hurricanes by living in >> a snowstorm over >> hurting any >> day because I've been a >> good pro sports in Boston. Better, better college sports in Florida. >> Yeah, No one cares about college sports. >> Best of both worlds. All right, so we're here Appear. You guys have been appear customer for a while. But give us this This picture of the legal landscape from a data volume perspective, I could imagine tons of documentation. I think you guys have hundreds of attorneys. What were some of the challenges three years ago when you were looking for the ideal long? You know, storage service is that you were really looking to four companies like your help eliminate and allow you to really deliver on the business needs. >> So we're heavy, heavy volume, business tons and tons of documents. Um, And when I came on board 39 years ago, the ever start of iron was basically a lot of physical servers, a lot of local storage which, quite frankly, scared me. I came from my previous company. I was that I came from a nap shop And that was when my first initiatives was bringing in a sand into the firm and centralizing all the storage on also setting up D r a cz. Well, along with that. So it started evaluation process pretty much within a few months, coming on board the firm. >> So you knew Netapp. Sorry, Dave. You knew Net up your pure customer perspective. Of what? For some of those things that you were looking for that when you found pure was, like, checks all the boxes. >> I can tell you what I wasn't looking for. It was I wasn't looking to hire a storage admin. So I want to find something super simple demand something that I could manage or any of the guys could manage any this this admits, could manage. So that was like starting point of the evaluation. >> So you had a bunch of sounds like discreet Dad asked direct access storage, and he said that concern you, presumably because it was hard to manage to get a handle on. So you wanted to consolidate >> way had if we had our sequel No sequel box go down down for a day, and, uh, do you ever stole from backups in previous night. Not really a good set up at the time >> in our most of your attorneys century, located in one location. Are they distributed there? >> They're spread out all across up and down floors. So we have 13 offices. So between there, they're all over the place. But a lot of work remote down, too. So that's becoming a big thing as well. So the >> reason I asked you to get the pendulum swinging right, you had almost ass, and then you went to a sin. And now this. You got the head you get cloud. I don't know if you're taking advantage of cloud, are you? >> Uh, we are actually we a lot of our software now that we've slowly start to move a lot of our main main line products to the cloud or a cloud edition of this product. So I would say we're probably 50 to 60% cloud now. >> Yes. So you were tied up in the keynotes this morning, but one of the things we heard in the key notice you could have the pure management experience. No matter where your data lives, bring the the pure cloud experience to your date on Prim and the public cloud hybrid. Is that something that's appealing to you? Is that resonate? Yeah. >> Absolutely. Absolutely. It makes it. Look, I can I can actually blogging appear one of my phone if I want to, you know, and check the room. Not that I ever do. Quite. I'll say I never really need to look at >> it. Well, your c i o. Right. I mean, you got other things to worry about. Get my I would like >> to be involved with fingers in it. >> It's interesting. So I mean, you know, a lot of time CEOs, they don't they let, but your tech I love your technical. See a lot of that. A lot of technical CEOs as well, but But also, you don't want to hire a storage admin. Correct. So you want general is to be able to deal this stuff. Okay, so you know your question. Why? Why pure? What would you look at? And >> so we looked at, um, way looked at HP street power. Big name. Um, we looked at fewer and we looked at 10 tree and I pretty much especially with three part I knew that would be management heavy so that when I toss that one out pretty quickly, not that it's not a great product. But it just wasn't for me or what I was >> the right fit. >> You're not right for us. So we came down the pier and 10 tree. I had a had a buddy who worked at another law firm, and he's like and he was like, Look, just don't even waste time just go pure And it's a phrase that I use Sometimes I stole from him, but he he's like, Dude, this is like storage crack. You'll love it. >> Storage crack. Wow, They need a T shirt. That first >> first hit's free. Okay, so that was the right fit for you. It was your peer was appear that that enticed you. That's obviously take a bit. I presume you take a lot of hair advice. >> Lot appeared, but we didn't even do a POC. >> Wow, this is this is a good period that you obviously trust. >> All right, how to >> see was the interface yet you showed me the interface on a phone call one time, and he's like, this is it. I'm like, That's it. >> What did you actually bring in. What are you using? >> I'm sorry, >> What products That you're actually using, What? Or with pure >> Oh, so I'm sorry. Um Exchange sequel. Um, that our main line, our bookkeeping time, time and building. All that that that's that's the meaning of >> all the legal absent all the legal dated the data stores. Which product from pure is that? Do you know a fan? Is it? Uh, it's the all flash array. Yeah. >> I'm sorry. Yes, it's the FBI. >> Yeah. Okay. And so, thinking about before and after hell kind of a as is and the to be how would you compare and contrast two when you brought it in the pre in the post >> your environment. >> Oh, for your business. >> That's Ah, good question. I felt more comfortable sleeping at night. You know why? Just the reliability of the ease of management. You know, if we need to bring up a volume or expanded volume, we could do it very quickly. It doesn't. It doesn't take a rocket science to do it. And from everyone I spoke to I mean, I can't I'm not I can't speak to it, but I can't. I don't I don't believe I've ever talked anybody that's had an outage or whether you raise gone down. In fact, it seems that they tell me before we even know if there's, you know, an issue. Andi. They jump on it right away. So we've never had never had now has never had an issue, never had an issue with an upgrade. It's been fantastic. That supports awesome. >> No need for a rocket scientist or a storage admin, >> and you're sleeping better. This is very, very good thing so far this interview. So in terms of the traditional storage model that you're well familiar with, as you said, you know, being very familiar with netapp it a previous role, the whole every three years. Allies like it. We've got to switch things out, disrupting operations here, comes along with the Evergreen model, and we go, How much of that is marketing and how much of that really actually means? And I know you're a big >> you're in my mind. So yeah, I was like, Oh, so I'm pre paying for support or, you know, But you know what? One side. Once I understood what it really waas and the advantages of of it inmate sentence. We didn't. We didn't I didn't think we would upgrade as much as we have already. We've already gone through to storage up, raising two controller upgrades. So that's really where where it really makes sense is when you're doing storage controller upgrade. So if you want to start our small, which we do is start a little bit small in the beginning. And then then our business grew like crazy and our storage needs expanded. So we went through at least two upgrades for years. >> So you you bring in a rare you paying basically perpetual license up front boom. And then and then you're doing the evergreen model. And then now you're on a subscription in perpetuity, is that correct? Okay, so you you essentially go from cap Ex Op X over the life cycle, and then when you add capacity, you're paying for that capacity, and then >> you just like you return the equipment, you get your money back, and then, uh, you get new equipment >> is truly non disruptive. >> We've been through to upgrades and to control operates with your major upgrades and, um, both of them we did at 5 p.m. Just not that the firm close. If I were anything but, you know, just to feel comfortable. I don't know how you do it at five, and it's okay because you know, if anything goes down from five and if no one's working right, so But here, obviously, we're always attorneys are always on and know they're really smooth. No problems. Every I mean, they got a great strategy and method to the upgrades way stayed up the entire time. >> I mean, it is a big issue for practitioners. We we've done some quantification over the years, and it was like the minimum to migrate. Honore was $50,000. When you add it all in people's time, the cost of the array, the complexity and you're saying first of all, sound reasonable, right kind of number, right? I mean, that's probably gonna make room for the conservative right. Is that essentially been eliminated? I mean, it gives you some planning, I guess are >> pretty much. And as far as the planning goes, you know, these these guys take care of all that. So when we're ready to make the switch, they just log in and do their thing, and then it's done, >> and in terms of training for yourself or your team. When you've done these two upgrades that what's that process been like? >> Log in and figure it out. I mean, >> it sounds pretty simple. >> There's not much to it. Yeah. >> So what's on the C I ose mind these days? Obviously, you don't stay awake at night now thinking about story. >> I stay awake for security, for >> talk about that data >> breach security seems like every every week. Now it it seems I'm on my Twitter feed and this is there's a new breech home. It just it's It's almost got to the point where, you know, it's just another thing that happens. >> So what's your challenge there? Is it managing all these tools? Is it knowing what to respond to it? Is it the skill sets all of the above? My >> biggest thing is, I believe in lots of redundancy. So, um, so one. Starting with the pure we have, we have a second array in another data center outside the state, so we replicate the to raise between each other. That's that's what we started with that side. We also running, you know, regular backups. We run rubric for that. And we also now have just oh, establishing cloud strategy for backups. Immutable. Um, long, long retention. So we also send our backup to the cloud as well. So now I'm feeling like I can sleep. Probably can sleep late now. I just gotta wait for somebody for something to happen, I guess, and makes sure, and hopefully your strategy is pretty solid here. >> Okay, so D r and backup are part of that overall data protection and security strategy that extends obviously into the perimeter device, etcetera, etcetera. So you have a SEC ops team. How do you weigh? >> Don't have a dedicated no. See. So, >> Well, you're the C cell. >> I'm exactly exactly so. Sher Sher bulls with a small group of us that are also the security team. And we've got a pretty I think we've got at this point a pretty solid security sack. Always room for improvement. Always looking at the new stuff. What's out there? I mean, there's all kinds of cool tech out there. Sometimes I get a little overboard with the team, gets a little upset with me because, you know, I just want to see I want to do another POC, and they're like we have three running. >> Okay, Like you guys have a pretty solid foundation running on pure that you stone to me, like, kind of appear customer for life. So they should at least give you a T shirt. Um, Adam, >> give me atleast >> a T shirt. >> I'll tell you one what really sold me within the first year was we had a We had a B m that wouldn't wouldn't boot up and we couldn't figure out what was going on. So we thought initially thought was a V m where issue and so we call support and you can really figure out. They said it was a pure issue. We call so decide to call Pure. One night I was 89 o'clock at night and decide to give it a shot, and the guy got on the phone and come to find. Now there was some issue with the data stores of'em where it was crossed, her data stores and one was deleted. Oh, apparently maybe me had deleted a small data store that had nothing on it, but apparently it was linked to the data store. This b m for some unknown reason known. Behold, bmr issue. But the guy on the line actually knew of resource within pure. That was That was a big bm weren't guy and he came in. He actually logged in and help us unlinked to data stores. So totally not appear issue. But, you know, he went the extra mile to help us recover that GM gotta back up the same night. >> You know, we got to go, But I ask you a question. You work. You have a lot of vendors you've experienced. What, Avengers do that really tick you off? That they should stop doing? How's your chance? >> I don't like the term road map. >> Really? >> Any time I hear road map, it means, you know >> we don't have it. You >> don't have >> yet, >> But we're gonna look into that so don't do business with people that have no road. >> Jason, thank you so much for share your candor with David. Me on the key. We appreciate it. Congratulations on all your success. >> Thank you >> for David. Dante. I'm Lisa Martin. You're watching the Cube at pure accelerate 19. Thanks for watching
SUMMARY :
Brought to you by pure storage. And can you guess we're in Texas were at pure Accelerate Interestingly enough, I actually live and work out of Boston, but you know, good pro sports in Boston. You know, storage service is that you were I was that I came from a nap shop And that was when my first initiatives was So you knew Netapp. I can tell you what I wasn't looking for. So you had a bunch of sounds like discreet Dad asked direct access storage, and he said that concern and, uh, do you ever stole from backups in previous night. in our most of your attorneys century, located in one location. So the You got the head you get cloud. So I would say we're probably 50 Is that something that's appealing to you? I want to, you know, and check the room. I mean, you got other things to worry about. So I mean, you know, a lot of time CEOs, they don't they let, so we looked at, um, way looked at HP street power. So we came down the pier and 10 tree. That first I presume you take a lot of hair advice. see was the interface yet you showed me the interface on a phone call one time, and he's like, What did you actually bring in. All that that that's that's the meaning of Do you know a fan? Yes, it's the FBI. of a as is and the to be how would you compare and contrast two before we even know if there's, you know, an issue. So in terms of the traditional storage model that you're well familiar with, So yeah, I was like, Oh, so I'm pre paying for support or, you know, over the life cycle, and then when you add capacity, you're paying for that capacity, I don't know how you do it I mean, it gives you some planning, I guess are And as far as the planning goes, you know, these these guys take care of all that. and in terms of training for yourself or your team. I mean, There's not much to it. Obviously, you don't stay awake at night now thinking about story. where, you know, it's just another thing that happens. you know, regular backups. So you have a SEC ops team. Don't have a dedicated no. See. you know, I just want to see I want to do another POC, and they're like we have three running. So they should at least give you a T shirt. you know, he went the extra mile to help us recover that GM gotta back up the same night. You know, we got to go, But I ask you a question. we don't have it. Jason, thank you so much for share your candor with David. You're watching the Cube at pure accelerate 19.
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