Steve Mullaney, Aviatrix | AWS re:Invent 2021
(bright music) >> Welcome back to AWS re:Invent. You're watching theCUBE. And we're here with Steve Mullaney, who is the president and CEO of Aviatrix. Steve, I got to tell ya, great to see you man. >> We started the whole pandemic, last show we did was with you guys. >> Steve: Don't say we started, we didn't start it. (steve chuckles) >> Right, we kicked it off (all cross talking) >> It's going to be great. >> Our virtual coverage, that hybrid coverage that we did, how ironic? >> Steve: Yeah, was as the world was shutting down. >> So, great to see you face to face. >> Steve: Great to see you too. >> Wow, so you're two years in? >> Steve: Two and a half years yeah. >> Started, the company was standing start $2 billion valuation, raised a bunch of dough. >> Steve: Yeah. >> That's good, you got to feel good about that. >> We were 38 people, two and a half years ago, we're now 400. We had a couple million in ARR, we're now going to be over a 100 million next year, next calendar year, so significant growth. We just raised $200 million, three months ago at a $2 billion valuation. Now have 550 customers, 54 of them are fortune 500, when I started two and a half years ago, we didn't have any fortune 500s, we had probably about a 100 customers. So, massive growth, big growth (indistinct). >> Awesome, I got to ask you, I love to ask CEO's, entrepreneurs, how did you know when to scale? >> You just know it, when you see it. (indistinct) Yeah, there's no formula, you just know it and what you look for is that point where you say, okay, we've now proven the model and until you do that you minimize things and we actually just went through this. We had 12 sales teams, four months ago, we now have 50. 50, five zero and it's that step function as a company, you don't want to linearly grow 'cause you want to hold until you say, it's happening. And then once you say it's happening, okay, the dogs are eating the dog food, this is good then you flip the other way, and then you say, let's grow as fast as we possibly can and that's kind of the mode we're in right now. >> Okay, You've... >> You just know it when you see it. >> Other piece of that is how fast do you scale? And now you're sort of doing that step function as your going. >> Steve: We are going as fast as we possibly can. >> Wow, that's awesome, congratulations and I know you've got to long way to go. So okay, let's talk about the big trends that you're seeing that Aviatrix has taken advantage of, maybe explain a little bit about what you guys do. >> Yeah. So we are, what I like to call Multi- Cloud Native Networking and Network Security. So, if you think of... >> David: What is multicloud native? You got to explain that. >> I got to to explain that. Here's what's happened, it's happening and what I mean by it's happening is, enterprises at two and a half years ago, this is why I joined Aviatrix, all decided for the first time, we mean it now, we are going into Cloud 'cause before that they were just mouthing it. And they said, "We're going into the Cloud." And oh by the way, I knew two and a half years ago of course it was going to be multicloud, 'cause enterprises run workloads where they run best. That's what they do, it's sometimes it's AWS, sometimes it's ads or sometimes it's Google, it's of course going to be multicloud. And so from an enterprise perspective, they love the DevOps, they love the simplicity, the automation, the infrastructure is code, the Terraform, that Cloud operational model, because this is a business transformation, moving to Cloud is not a technology transformation it's the business. It's the CEO saying we are digitizing we have an existential threat to the survival of our company, I want to grow a market share, I want to be more competitive, we're doing this, stop laying across the tracks technology people, will run you over, we're doing this. And so when they do that as an enterprise, I'm BNY Mellon, I'm United Airlines, you name it, your favorite enterprise. I need the visibility and control from a networking and network security perspective like I used to have on-prem. Now I'm not going to do it in the horrible complex operational model the Cisco 1994 data center, do not bring that crap into my wonderful Cloud, so that ain't happening but, all I get from the Native constructs, I don't get enough of that visibility and control, it's a little bit of a black box, I don't get that. So where do I get the best of the Cloud from an operational model, but yet with the visibility and control that I need, that I used to have on-prem from networking network security, that's Aviatrix. And that's where people find us and so from a networking and network security, so that's why I call it multicloud Native because what we do is, create a layer basically an abstraction layer above all the different Clouds, we create one architecture for networking and network security with advanced services not basic services that run on AWS, Azure, Google, Oracle, Ali Cloud, Top Secret Clouds, GovClouds, you name it. And now the customer has one architecture, which is what enterprises want, I want one network, I want one network security architecture, not AWS Native, Azure Native, Google Native. >> David: Right. >> We leverage those native constructs, abstract it, and then provide a single common architecture with demand services, irrespective of what Cloud you're on. >> Dave, I've been saying this for a couple of years now, that Cloud Native... >> Does that make sense Dave? >> Absolutely. >> That abstraction layer, right? And I said, "The guys who do this, who figure this out are going to make a lot of dough." >> Yeah. >> Snowflakes obviously doing it. >> Yeah. >> You guys are doing it, it's the future. >> Yeah. >> And it's really an obvious construct when you look back at the world of call it Legacy IT for a moment... >> Steve: Yeah. >> Because did we have different networks to hookup different things in a data center? >> No, one network. >> One network of course. I don't care if the physical stack comes from Dell, HP or IBM. >> Steve: That's right, I want an attraction layer above that, yeah. >> Exactly. >> So the other thing that happens is, everybody and you'll understand this from being at Oracle, everybody wants to forget about the network. Network security, it's down in the bowels, it's like plumbing, electricity, it's just, it has to be there but people want to forget about it and so you see Datadog, you see Snowflake, you see HashiCorp going IPO in early December. Guess what? That next layer underneath that, I call it the horsemen of the multicloud infrastructure is networking and network security, that's going to be Aviatrix. >> Well, you guys make some announcements recently in that space, every company is a security company but you're really deep into it. >> Well, that's the interesting thing about it. So I said multicloud Native Networking and Network Security, it's integrated, so guess where network security is going to be done in the Cloud? In the network. >> David: Network. >> Yeah in the network. >> What a strange concept but guess what on-prem it's not, you deflect traffic to this thing called a firewall. Well, why was that? I was at Synoptics, I was at Cisco 'cause we didn't care about network security, so that's why firewall companies existed. >> Dave: Right. >> It should be integrated into the infrastructure. So now in the Cloud, your security posture is way worse than it was on-prem. You're connected to the internet by default so guess what? You want your network to do network security, so we announced two things in security; one, we're now a security competency partner for AWS, they do not give that out lightly. We were networks competency four years ago, we're now network security competency. One of the few that are both, they don't do that, that took us nine months of working with them to get there. And they only do that for the people that really are delivering value. And then what we just announced what we call, 'ThreatIQ with ThreatGuard.' So again, built into the network because we are the network, we understand the traffic, we're the control plane and the data plane, we see all traffic. We integrate into the network, we subscribe to threat databases, public databases, where we see what are the malicious IPS. If we have any traffic anywhere in your overall, and this is multicloud, not just AWS, every single Cloud, if we see that malicious traffic going some into IP guess what? It's probably BIT Mining, Bitcoin, crypto mining, it's probably some sort of data ex filtration. It could be some tour thing that you're connected to, whatever it is, you should not have traffic going. And so we do two things we alert and we show you where that all is and then with ThreatGuard, we actually will do a firewall rule right at that gateway, at that point that it's going out and immediately gone. >> You'll take the action. >> We'll take the action. >> Okay. >> And so every single customer, Dave and David, that we've shown this new capability to, it lights up like a Christmas tree. >> Yeah al bet. Okay, but now you've made some controversial statements... >> Steve: Which time? >> Okay, so you said Cisco, I think VMware... >> Dave: He's writing them down. >> I know but I can back it up. >> I think you said the risk, Cisco, VMware and Arista, they're not even in the Cloud conversation now. Arista, Jayshree Ullal is a business hero of mine, so I don't want to... >> Steve: Yeah, mine too. >> I don't want to interrogate her, she's awesome. >> Steve: Yeah. >> But what do you mean by that? Because can't Cisco come at this from their networking perspective and security and bring that in? What do you mean by they're not in the Cloud conversation? >> They're not in the conversation. >> David: Okay, defend that. >> And the reason is they were about four years ago. So when you're four years ago, you're moving into the Cloud, what's the first thing you do? I'm going to grab my CSR and I'm going to try to jam it in the Cloud. Guess what? The CSR doesn't even know it's in the Cloud, it's looking for ports, right? And so what happens is the operational model is horrendous, so all the Cloud people, it just is like oil and water, so they go, oh, that was horrendous. So no one's doing that, so what happens in the Cloud is they realize the number one thing is the Cloud operational model. I need that simplicity, I have to be a single Terraform provider, infrastructure is code. Where do I put my box with my wires? That's what the on-prem hardware people think. >> David: The selling ports your saying? >> The selling boxes. >> David: Yeah. >> And so they'll say, "Oh, we got us software version of it, it runs as a VM, it has no idea it's in the Cloud." It is not Cloud Native, I call that Cloud naive, they don't understand so then the model doesn't work. And so then they say, "Okay, I'm not going to do that." Then the only other thing they can do, is they look at the Cloud providers themselves and they say, "All right, I'm going to use Native constructs, what do you got?" And what happens basically is the Cloud providers say, "Well, we do everything and anything you'll ever need and networking and network security." And the customers, "Oh my God, it's fantastic." Then they try to use it and what they realize is you get very basic level services, and you get no visibility and control because they're a black box, you don't get to go in. How about troubleshooting, Packet Captures, simple things? How about security controls, performance traffic engineering, performance controls, visibility nothing, right? And so then they go, "Oh shit, I'm an enterprise, I'm not just some DevOps Danny three years ago, who was just spinning up workloads and didn't care about security." No, that was the Cloud three years ago. This is now United, BNY, Nike. This is like elite of elite. So when my VC was here, he said, "It's happening." That's what he meant, it's happening. Meaning enterprises, the dogs are eating the dog food and they need visibility and control, they cannot get it from the Cloud providers. >> It's happening in early days Dave. >> So Steve, we're going to stipulate that you can't jam this stuff into Cloud, but those dinosaurs are real and they're there. Explain how you... >> Steve: Well you called them dinosaurs not me but they're roaming the earth and they're going to run out of food pretty soon. (all laughing) The comet hit the earth. >> Hey, they're going to go down fighting. (all laughing) >> But the dinosaurs didn't all die the day after the comet hit the earth... >> Steve: That's right. >> They took awhile. >> Steve: They took a while. >> So, how are you going to saddle them up? That's the question because you're... >> Steve: It's over there walking dead, I don't need to do anything. >> Is it the captain Kirk to con, let them die. >> Steve: Yeah. >> Because you're in the Cloud, you're multicloud... >> Steve: Yeah. >> That's great, but 80% of my IT still on-prem and I still have Cisco switches. Isn't that just not your market or? >> When IBM and DEC did we have to do anything with IBM and DEC in the 90s, early 90s, when we created BC client server, IP architectures? No, they weren't in the conversation. >> David: Yeah. >> So, we dint compete with them, just like whatever they do on-prem, keep doing it, I wish you the best. >> But you need to integrate with them and play with them. >> Steve: No. >> Not at all? >> No, no we integrate, here is the thing that's going to happen, so to the on-prem people, it's all point of reference. They look at Cloud as off-prem, I'm going to take my operational model on-prem and I'm going to push it into the Cloud. And if I push it into multiple Clouds, they're going to call that multicloud, see we are multicloud. You're pushing your operational model into the Cloud. What's happening is Cloud has won, it won two and a half years ago with every enterprise. It's like a rock in the water. And what's going to happen is that operational model is moving out to the edge, it's moving to the branch, it's moving to the data center and it's moving into edge computing. That's what's happening... >> So outpost, so I put an outpost in my data center... >> Outpost looks like... >> Is that Aviatrix? >> Absolutely, we're going to get dragged with that... >> Dave: Okay, alright. >> Because we're the networking and network security provider, and as the company pushes out, that operational model is going to move out, not the existing on-prem OT, IT branch office then pushing in. And so, what's happening is you're coming at it from the wrong perspective. And this wave is just going to push over and so I'm just following behind this wave of AWS and Azure and Google. >> Here's the thing, you can do this and you don't have a bunch of legacy deductible debt... >> Steve: Yeah. >> So you can be Cloud Native, multicloud native, I think you called it? >> Steve: Yeah, yeah. >> I love it, you're building castles on the sand. >> Steve: Yeah. >> Jerry Chen's thing. >> Steve: Yeah. >> Now, the thing is, today's executives, they're not as naive as Ken Olsen, UNIX as, "Snake oil," who would need a PC, so they're not in denial. >> They're probably not in denial, yeah. >> Right, and so they have some resources, so the problem is they can't move as fast as you can. So, you're going to do really well. >> Steve: Yeah. >> I think they'll eventually get there Steve, but you're going to be, I don't know how many, four or five years ahead, that's a nice lead. >> That's a bet I'll take any day. >> David: Then what you don't think they'll ever get there? >> No, 10 years. (steve laughing) >> Okay, but they're not going out of business. >> No, I didn't say that. >> I know you didn't. >> What they're doing, I wish them all the best. >> Because a lot of their customers move... >> I don't compete with them. >> Yeah. We were out of time. >> Yeah. >> What did you mean by AWS is like Sandals? You mean like cool like Sandals? >> Steve: Oh, no, no, no. I don't want to... >> You mean like the vacation place? >> Have you ever been to Sandals? >> I never done it. What do you mean by that? >> There coming, there coming. Which version of sandals (indistinct)? (people cross talking) >> This is for an enterprise by the way, and look, Sandals is great for a lot of people but if you're a Cloud provider, you have to provide the common set of services for the masses because you need to make money. And oh, by the way, when you go to Sandals, go try it, like get a bottle of wine, they say, "We got red wine or white wine?" "Oh, great, what kind of red wine?" "No, red wine and it's in a box." And they hope that you won't know the difference. The problem is some people in enterprises want Four Seasons, so they want to be able to swipe the card and get a good bottle of wine. And so that's the thing with the Cloud, but the Cloud can't offer up a 200 bottle of wine to everybody. My mom loves box wine, so give her box wine. Where ISBs like us come in, is great but complimentary to the Cloud provider for that person who wants that nice bottle of wine because if AWS had to provide all this level of functionality for everybody, their instant sizes would be too big, >> Too much cost for that. (people cross talking) You're right on. And as long as you can innovate fast and stay ahead of that and keep adding value... >> Well, here's the thing, they're not going to do it for multicloud either though. >> David: I wouldn't trust them to do it with multicloud. >> No. >> David: I wouldn't. >> No enterprise would and I don't think they would ever do it anyway. >> That makes sense. Steve, we've got to go man. You're awesome, love to have you on theCUBE, come back anytime. >> Awesome, thank you. >> All right, keep it right there everybody. You're watching theCUBE, the leader in enterprise tech coverage. (bright music)
SUMMARY :
great to see you man. last show we did was with you guys. Steve: Don't say we Steve: Yeah, was as the Started, the company was standing start That's good, you got we didn't have any fortune 500s, and that's kind of the is how fast do you scale? Steve: We are going as So okay, let's talk about the big trends So, if you think of... You got to explain that. It's the CEO saying we are digitizing and then provide a single for a couple of years now, And I said, "The guys who do this, when you look back at the world of call it I don't care if the physical stack I want an attraction and so you see Datadog, you see Snowflake, Well, you guys make Well, that's the you deflect traffic to this and we show you where that all is And so every single Okay, but now you've made some Okay, so you said I think you said the risk, I don't want to interrogate And the reason is they and you get no visibility and control that you can't jam this stuff into Cloud, and they're going to run Hey, they're going to go down fighting. But the dinosaurs didn't all die That's the question because you're... I don't need to do anything. Is it the captain Kirk Because you're in the and I still have Cisco switches. When IBM and DEC did I wish you the best. But you need to integrate with them here is the thing that's going to happen, So outpost, so I put an to get dragged with that... and as the company pushes out, Here's the thing, you can do this building castles on the sand. Now, the thing is, today's executives, so the problem is they can't I don't know how many, No, 10 years. Okay, but they're not What they're doing, I Because a lot of Yeah. I don't want to... do you mean by that? (people cross talking) And so that's the thing with the Cloud, And as long as you can innovate Well, here's the thing, them to do it with multicloud. and I don't think they to have you on theCUBE, the leader in enterprise tech coverage.
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HPE Discover 2020 Analysis | HPE Discover 2020
>>from around the globe. It's the Cube covering HP. Discover Virtual experience Brought to you by HP. >>Welcome back to the Cube's coverage of HP Discover. 2020. The virtual experience. The Cube. The Cube has been virtualized. My name is Dave Vellante. I'm here with Stuart Minuteman and our good friend Tim Crawford is here. He's a strategic advisor to see Io's with boa. Tim, Great to see you. Stuart. Thanks for coming on. >>Great to see you as well, Dave. >>Yes. So let's unpack. What's going on in that Discover Antonio's, He notes, Maybe talk a little bit about the prospects for HP of coming forward in this decade. You know, last decade was not a great one for HP, HP. I mean, there was a lot of turmoil. There was a botched acquisitions. There was breaking up the company and spin merges and a lot of distractions. And so now that companies really and you hear this from Antonio kind of positioning for innovation for the next decade. So So I think this is probably a lot of excitement inside the company, but I want to touch on a couple of points and then you get your guys reaction, I guess, you know, to start off. Obviously, Antonio's talking about Cove in the role that they played in that whole, you know, pandemic and the transition toe the the isolation economy. But so let me start with you, Tim. I mean, what is the sort of posture amongst cios that you talk to? How strategic is HB H B two? The folks that you talk to in your community? >>Well, I think if you look at how CIOs are thinking, especially as we head into covert it into Corona virus and kind of mapping through that, that price, um, it really came down to Can they get their hands on technology? Can they get people back to work working from home? Can they do it in a secure fashion? Um, keeping people productive. I mean, there was a lot of block and tackling, and even to this day, there's still a fair amount of that was taking place. Um, we really haven't seen the fallout from the cybersecurity impact of expanding our foot print. Um, quite. But we'll see that, probably in the coming months. There are some initial inklings there when it comes to HP specifically I think it comes back to just making sure that they had the product on hand, that they understood that customers are going through dramatic change. And so all bets are off. You have to kind of step back and say, Okay, those plans that I had 60 9100 and 20 days ago those strategies that I may have already started down the path with those are up for grabs. I need to step back from those and figure out What do I do now? And I think each company, HP included, needs to think about how do they start to meld themselves, to be able to address those changing customer needs? And I think that's that's where this really kind of becomes the rubber hits the road is is HP capable of doing that? And are they making the right changes? And quite frankly, that starts with empathy. And I think we've heard pretty clearly from Antonio that he is sympathetic to the plight of their customers and the world >>on the whole. >>Yeah, and I think culturally 10 minutes do I mean I think you know HP is kind of getting back to some of its roots, and Tony has been there for a long time. I think people I think is very well liked. Andi, I think, ease of use, and I'm sure he's tough. But he's also a very fair individual, and he's got a vision and he's focused. And so, you know, I think again, as they said, looking forward to this decade, I think could be one that is, you know, one of innovation. Although, you know, look, you look at the stock price, you know, it's kind of piqued in November 19. It's obviously down like many stocks, so there's a lot of work to do there, and it's too. We're certainly hearing from HP. This notion of everything is a service that we've talked about green like a lot. What's your sense of their prospects going forward in this, you know, New Era? >>Yeah, I mean, Dave, one of the biggest attacks we've heard about H E in the last couple of years, you know the line Michael Dell would use is you're not going to grow by, say, abstraction. But as a platform company, HP is much more open. From what I've seen in the HP that I remember from, you know, 5 to 10 years ago. So you look at their partner ecosystem. It's robust. So, you know, years ago, it seemed to be if it didn't come out of HP Labs, it wasn't a product, you know. That was the services arm all wanted to sell HP here. Now, in this software defined world working in a cloud environment, they're much more open to finding that innovation and enabling it. So, you know, we talk about Green Lake Day. Three lakes got about 1000 customers right now, and a big piece of that is a partner. Port Police, whether it's VM Ware Amazon Annex, were H B's full stack themselves. They have optionality in there, and that's what we hear from from users is that they want flexibility they don't want. You know, you look at the cloud providers, it's not, you know, here's a solution. You look at Amazon. There's dozens of databases that you can use from Amazon or, if you use on top of Amazon, so H p e. You know, not a public cloud provider, but looking more like that cloud experience. They've done so many acquisitions over the years. Many of them were troubled. They got rid of some of the pieces that they might have over paid for. But you look at something like CTP them in this multi cloud world in the networking space, they've got a really cool, open source company, the company behind spiffy, inspire. And, you know, companies that are looking at containers and kubernetes, you know, really respond to say, Hey, these are projects that were interesting Oh, who's the company that that's driving that it's HP so more open, more of a partner ecosystem definitely feels that there's a lot there that I respect and like that hp >>well, I mean, the intent of splitting the company was so that HP could be more focused but focused on innovation was the intent was to be the growth company. It hasn't fully played out yet. But Tim, when you think about the conversations that CIOs are having with with HPI today versus what they were having with hpe HP, the the conglomerate of that the Comprising e ds and PCs, I guess I don't know, in a way, more more Dell like so Certainly Michael Dell's having strategic conversations, CIOs. But you got to believe that the the conversations are more focused today. Is that a good thing or a jury's still out? >>No, it absolutely is a good thing. And I think one of the things that you have to look at is we're getting back to brass tax. We're getting back to that focus around business objectives. So no longer is that hey, who has the coolest tech? And how can we implement that tax? Kind of looking from a tech business? Ah, spectrum, you're now focused squarely is a C i. O. You have to be squarely focused on what are the business objectives that you are teamed up for, and if you're not, you're on a very short leash and that doesn't end well. And I think the great thing about the split of HP HP e split and I think you almost have to kind of step back for a second. Let's talk about leadership because leadership plays a very significant role, especially for CIOs that are thinking about long term decisions and strategic partners. I don't think that HP necessarily had the right leadership in place to carry them into that strategic world. I think Antonio really makes a change there. I mean, they made some really poor decisions. Post split. Um, that really didn't bode well for HP. Um, and frankly, I talked a bit about that I know wasn't really popular within HP, but quite frankly, they needed to hear it. And I think that actually has been heard. And I think they are listening to their customers. And one of the big changes is they're getting back into the software business. And when you talk about strategic initiatives, you have to get beyond just the hardware and start moving up the proverbial stack, getting closer to those business initiatives. And that is software. >>Yeah, well, Antonio talked about sort of the insights. I mean, something I've said a lot about borrowed from the very Meeker conversations that that data is plentiful. Something I've always said. Insights aren't. And so you're right. You've seen a couple of acquisitions, you know, Matt bahr They picked up, I think pretty inexpensively. Kind of interesting cause, remember, HP hp had an investment in Horton works, which, of course, is now Cloudera and Blue Data. Ah Kumar Conte's company, you know, kind of focusing on maybe automating data, you know, they talked about Ed centric, cloud enabled, data driven. Nobody's gonna argue with those things. But you're right, Tim. I mean, you're talking more software than kind of jettisons the software business and now sort of have to rebuild it. And then, of course, do this cloud. What do you make of HP ease Cloud play? >>Yeah, well, I >>mean, >>Dave, you the pieces. You were just talking about math bar and blue data, where HP connects it together is, you know, ai ops. So you know, where are we going with infrastructure? There needs to be a lot more automation. We heard a great quote. I love from automation anywhere. Dave was, if you talk about digital transformation without automation, it's hallucination. So, you know, HP baking that into what they're doing. So, you know, I fully agree with Tim software software software, you know, is where the innovation is. So it can't just be the infrastructure. How do you have eyes and books into the applications? How are you helping customers build those new pieces? And what's the other software that you build around that? So, you know, absolutely. It's an interesting piece. And you know, HP has got a lot of interesting pieces. You know, you talk about the edge. Aruba is a great asset for that kind of environment and from a partnership, that is a damn point. Dave. They have. John Chambers was in the keynote. John, of course. Long time partners. He's with Cisco for many years Intel. Cisco started eating with HP on the server business, but now he's also the chairman of pensando. HP is an investor in pensando general availability this month of that solution, and that's going to really help build out that next generation edge. So, you know, a chip set that HP E can offer similar to what we see how Amazon builds outpost s. So that is a solution both for the enterprise and beyond. Is as a B >>yeah course. Do. Of course, it's kind of, but about three com toe. Add more fuel to that tension. Go ahead, Tim. >>Well, I was going to pick apart some of those pieces because you know, at edge is not an edge is not an edge. And I think it's important to highlight some of the advantages that HP is bringing to the table where Pensando comes in, where Aruba comes in and also we're really comes in. I think there are a number of these components that I want to make sure that we don't necessarily gloss over that are really key for HP in terms of the future. And that is when you step back and you look at how customers are gonna have to consume services, how they're going to have to engage with both the edge and the cloud and everything in between. HP has a great portfolio of hardware. What they haven't necessarily had was the glue, that connective tissue to bring all of that together. And I think that's where things like Green Lake and Green Lake Central really gonna play a role. And even their, um, newer cloud services are going to play a role. And unlike outposts and unlike some of the other private cloud services that are on the market today, they're looking to extend a cloud like experience all the way to the edge and that continuity creating that simplicity is going to be key for enterprises. And I think that's something that shouldn't be understated. It's gonna be really important because when I look at in the conversations I'm having when we're looking at edge to cloud and everything in between. Oh my gosh, that's really complicated. And you have to figure out how to simplify that. And the only way you're going to do that is if you take it up a layer and start thinking about management tools. You start thinking about autumn, and as companies start to take data from the edge, they start analyzing it at the edge and intermediate points on the way to cloud. It's going to be even more important to bring continuity across this entire spectrum. And so that's one of the things that I'm really excited about that I'm hearing from Antonio's keynote and others. Ah, here at HP Discover. >>Yeah, >>well, let's let's stay on that stupid. Let's stay on that for a second. >>Yeah, I wanted to see oh interested him because, you know, it's funny. You think back. You know, HP at one point in time was a leader in, you know, management solutions. You know, HP one view, you know, in the early days, it was really well respected. I think what I'm hearing from you, I think about outpost is Amazon hasn't really put management for the edge. All they're doing is extending the cloud piece and putting a piece out of the edge. It feels like we need a management solution that built from the ground up for this kind of solution. And do I hear you right? You believe that to be as some of those pieces today? >>Well, let's compare and contrast briefly on that. I think Amazon and the way Amazon is well, is Google and Microsoft, for that matter. The way that they are encompassing the edge into their portfolio is interesting, but it's an extension of their core business, their core public cloud services business. Most of the enterprise footprint is not in public cloud. It's at the other end of that spectrum, and so being able to take not just what's happening at the edge. But what about in your corporate data center in your corporate data center? You still have to manage that, and that doesn't fall under the purview of Cloud. And so that's why I'm looking at HP is a way to create that connective tissue between what companies are doing within the corporate data center today, what they're doing at the edge as well as what they're doing, maybe in private cloud and an extension public cloud. But let's also remember something else. Most of these enterprises, they're also in a multi cloud environment, so they're touching into different public cloud providers for different services. And so now you talk about how do I manage this across the spectrum of edge to cloud. But then, across different public cloud providers, things get really complicated really fast. And I think the hints of what I'm seeing in software and the new software branding give me a moment of pause to say, Wait a second. Is HP really gonna head down that path? And if so, that's great because it is of high demand in the enterprise. >>Well, let's talk about that some more because I think this really is the big opportunity and we're potentially innovation is. So my question is how much of Green Lake and Green Lake services are really designed for sort of on Prem to make that edge to on Prem? No, I want to ask about Cloud, how much of that is actually delivering Cloud Native Services on AWS on Google on Azure and Ali Cloud etcetera versus kind of creating a cloud like experience for on Prem in it and eventually the edge. I'm not clear on that. You guys have insight on how much effort is going into that cloud. Native components in the public cloud. >>Well, I would say that the first thing is you have to go back to the applications to truly get that cloud native experience. I think HP is putting the components together to a prize. This to be able to capitalize on that cloud like experience with cloud native APS. But the vast majority of enterprise app they're not cloud native. And so I think the way that I'm interpreting Green Lake and I think there are a lot of questions Greenland and how it's consumed by enterprises there. There was some initial questions around the branding when it first came out. Um, and so you know it's not perfect. I think HP definitely have some work to do to clarify what it is and what it isn't in a way that enterprises can understand. But from what I'm seeing, it looks to be creating and a cloud like experience for enterprises from edge to cloud, but also providing the components so that if you do have applications that are shovel ready for cloud or our cloud native, you can embrace Public Cloud as well as private cloud and pull them under the Green Lake >>Rela. Yeah, ostensibly stew kubernetes is part of the answer to that, although you know, as we've talked about, Kubernetes is necessary containers and necessary but not sufficient for that experience. And I guess the point I'm getting to is, you know we do. We've talked about this with Red Hat, certainly with VM Ware and others the opportunity to have that experience across clouds at the Edge on Prim. That's expensive from an R and D standpoint. And so I want to kind of bring that into the discussion. HP last year spent about 1.8 billion in R and D Sounds like a lot of money. It's about 6% of its of it's revenues, but it's it's spread thin now. It does are indeed through investments, for instance, like Pensando or other acquisitions. But in terms of organic R and D, you know, it's it's it's not at the top of the heap. I mean, obviously guys like Amazon and Google have surpassed them. I've written about this with regard to IBM because they, like HP, spend a lot on dividends on share buybacks, which they have to do to prop up the stock price and placate Wall Street. But it But it detracts from their ability to fund R and d student your take on that sort of innovation roadmap for the next decade. >>Yeah, I mean, one of the things we look at it in the last year or so there's been what we were talking about earlier, that management across these environments and kubernetes is a piece of it. So, you know, Google laid down and those you've got Microsoft with Azure, our VM ware with EMS. Ooh! And to Tim's point, you know, it feels like Green Lake fits kind of in that category, but there's there's pieces that fall outside of it. So, you know, when I first thought of Green Lake, it was Oh, well, I've got a private cloud stack like an azure stack is one of the solutions that they have there. How does that tie into that full solution? So extending that out, moving that brand I do here, you know good things from the field, the partners and customers. Green Lake is well respected, and it feels like that is, that is a big growth. So it's HB 50 from being more thought of, as you know, a box seller to more of that solution in subscription model. Green Lake is a vehicle for that. And as you pointed out, you know, rightfully so. Software so important. And I feel when that thing I'd say HPI ee feels toe have more embracing of software than, say, they're closest competitors. Which is Dell, which, you know, Dell Statement is always to be the leading infrastructure writer, and the arm of VM Ware is their software. So, you know, just Dell alone without VM ware, HP has to be that full solution of what Dell and VM ware together. >>Yeah, and VM Ware Is that the crown jewel? And of course, HP doesn't have a VM ware, but it does have over 8000 software engineers. Now I want to ask you about open source. I mean, I would hope that they're allocating a large portion of those software engineers. The open source development developing tooling at the edge, developing tooling from multi cloud certainly building hooks in from their hardware. But is HP Tim doing enough in open source? >>Well, I don't want to get on the open source bandwagon, and I don't necessarily want to jump off it. I think the important thing here is that there are places where open source makes sense in places where it doesn't, um, and you have to look at each particular scenario and really kind of ask yourself, does it make sense to address it here? I mean, it's a way to to engage your developers and engage your customers in a different mode. What I see from HP E is more of a focus around trying to determine where can we provide the greatest value for our customers, which, frankly, is where their focus should be, whether that shows up in open source for software, whether that shows up in commercial products. Um, we'll see how that plays out. But I think the one thing that I give HP e props on one of several things I would say is that they are kind of getting back to their roots and saying, Look, we're an infrastructure company, that is what we do really well We're not trying to be everything to everyone. And so let's try and figure out what are customers asking for? How do we step through that? I think this is actually one of the challenges that Antonio's predecessors had was that they tried to do jump into all the different areas, you know, cloud software. And they were really X over, extending themselves in ways that they probably should. But they were doing it in ways that really didn't speak to their four, and they weren't connecting those dots. They weren't connecting that that connective tissue they needed to dio. So I do think that, you know, whether it's open source or commercial software, we'll see how that plays out. Um, but I'm glad to see that they are stepping back and saying Okay, let's be mindful about how we ease into this >>well, so the reason I bring up open source is because I think it's the mainspring of innovation in the industry on that, but of course it's very tough to make money, but we've talked a lot about H B's strength since breath is, we haven't talked much about servers, but they're strong in servers. That's fine We don't need to spend time there. It's culture. It seems to be getting back to some of its roots. We've touched on some of its its weaknesses and maybe gaps. But I want to talk about the opportunities, and there's a huge opportunity to the edge. David Flores quantified. He says that Tam is four. Trillion is enormous, but here's my question is the edge Right now we're seeing from companies like HP and Dell. Is there largely taking Intel based servers, kind of making a new form factor and putting them out on the edge? Is that the right approach? Will there be an emergence of alternative processors? Whether it's our maybe, maybe there's some NVIDIA in there and just a whole new architecture for the edge to authority. Throw it out to you first, get Tim Scott thoughts. >>Yeah, So what? One thing, Dave, You know, HP does have a long history of partnering with a lot of those solutions. So you see NVIDIA up on stage when you think about Moonshot and the machine and some of the other platforms that they felt they've looked at alternative options. So, you know, I know from Wicky Bon standpoint, you know, David Foyer wrote the piece. That arm is a huge opportunity at the edge there. And you would think that HP would be one of the companies that would be fast to embrace that >>Well, that's why I might like like Moonshot. I think that was probably ahead of its time. But the whole notion of you know, a very slim form factor that can pop in and pop out. You know, different alternative processor architecture is very efficient, potentially at the edge. Maybe that's got got potential. But do you have any thoughts on this? I mean, I know it's kind of Yeah, any hardware is, but, >>well, it is a little hardware, but I think you have to come back to the applicability of it. I mean, if you're taking a slim down ruggedized server and trying Teoh essentially take out, take off all the fancy pieces and just get to the core of it and call that your edge. I think you've missed a huge opportunity beyond that. So what happens with the processing that might be in camera or in a robot or in an inch device? These are custom silicon custom processors custom demand that you can't pull back to a server for everything you have to be able to to extend it even further. And, you know, if I compare and contrast for a minute, I think some of the vendors that are looking at Hey, our definition of edge is a laptop or it is this smaller form factor server. I think they're incredibly limiting themselves. I think there is a great opportunity beyond that, and we'll see more of those kind of crop up, because the reality is the applicability of how Edge gets used is we do data collection and data analysis in the device at the device. So whether it's a camera, whether it's ah, robot, there's processing that happens within that device. Now some of that might come back to an intermediate area, and that intermediate area might be one of these smaller form factor devices, like a server for a demo. But it might not be. It might be a custom type of device that's needed in a remote location, and then from there you might get back to that smaller form factor. Do you have all of these stages and data and processing is getting done at each of these stages as more and more resources are made available. Because there are things around AI and ML that you could only do in cloud, you would not be able to do even in a smaller form factor at the edge. But there are some that you can do with the edge and you need to do at the edge, either for latency reasons or just response time. And so that's important to understand the applicability of this. It's not just a simple is saying, Hey, you know, we've got this edge to cloud portfolio and it's great and we've got the smaller servers. You have to kind of change the vernacular a little bit and look at the applicability of it and what people are actually doing >>with. I think those are great points. I think you're 100% right on. You are going to be doing AI influencing at the edge. The data of a lot of data is going to stay at the edge and I personally think and again David Floor is written about this, that it's going to require different architectures. It's not going to be the data center products thrown over to the edge or shrunk down. As you're saying, That's maybe not the right approach, but something that's very efficient, very low cost of when you think about autonomous vehicles. They could have, you know, quote unquote servers in there. They certainly have compute in there. That could be, you know, 2344 $5000 worth of value. And I think that's an opportunity. I'd love to see HP Dell, others really invest in R and D, and this is a new architecture and build that out really infuse ai at the edge. Last last question, guys, we're running out of time. One of the things I'll start with you. Still what things you're gonna watch for HP as indicators of success of innovation in the coming decade. As we said last decade, kind of painful for HP and HP. You know, this decade holds a lot of promise. One of the things you're gonna be watching in terms of success indicators. >>So it's something we talked about earlier is how are they helping customers build new things, So a ws always focuses on builders. Microsoft talks a lot. I've heard somethin double last year's talk about building those new applications. So you know infrastructure is only there for the data, and the applications live on top of it. And if you mention Dave, there's a number of these acquisitions. HP has moved up the stack. Some eso those proof points on new ways of doing business. New ways of building new applications are what I'm looking for from HP, and it's robust ecosystem. >>Tim. Yeah, yeah, and I would just pick you back right on. What's do was saying is that this is a, you know, going back to the Moonshot goals. I mean, it's about as far away as HP ease, and HP is routes used to be and that that hardware space. But it's really changing business outcomes, changing business experiences and experiences for the customers of their customers. And so is far cord that that eight p e can get. I wouldn't expect them to get all the way there, although in conversations I am having with HP and with others that it seems like they are thinking about that. But they have to start moving in that direction. And that's actually something that when you start with the builder conversation like Microsoft has had, an Amazon has had Google's had and even Dell, to some degree has had. I think you missed the bigger picture, so I'm not saying exclude the builder conversation. But you have to put it in the right context because otherwise you get into this siloed mentality of right. We have solved one problem, one unique problem, and built this one unique solution. And we've got bigger issues to be able to address as enterprises, and that's going to involve a lot of different moving parts. And you need to know if you're a builder, you've it or even ah ah, hardware manufacturer. You've got to figure out, How does your piece fit into that bigger picture and you've got to connect those dots very, very quickly. And that's one of the things I'll be looking for. HP as well is how they take this new software initiative and really carry it forward. I'm really encouraged by what I'm seeing. But of course the future could hold something completely different. We thought 2020 would look very different six months ago or a year ago than it does today. >>Well, I wanna I want to pick up on that, I think I would add, and I agree with you. I'm really gonna be looking for innovation. Can h P e e get back to kind of its roots? Remember, H B's router invents it was in the logo. I can't translate its R and D into innovation. To me, it's all about innovation. And I think you know cios like Antonio Neri, Michael Dell, Arvind Krishna. They got a They have a tough, tough position because they're on the one hand, they're throwing off cash, and they can continue Teoh to bump along and, you know, placate Wall Street, give back dividends and share buybacks. And and that's fine. And everybody would be kind of happy. But I'll point out that Amazon in 2007 spent spend less than a $1,000,000,000 in R and D. Google spent about the back, then about the same amount of each B E spends today. So the point is, if the edge is really such a huge opportunity, this $4 trillion tam is David Foyer points out, there's a There's a way in which some of these infrastructure companies could actually pull a kind of mini Microsoft and reinvent themselves in a way that could lead to massive shareholder returns. But it was really will take bold vision and a brave leader to actually make that happen. So that's one of things I'm gonna be watching very closely hp invent turn r and D into dollars. And so you guys really appreciate you coming on the Cube and breaking down the segment for ah, the future of HP be well, and, uh and thanks very much. Alright. And thank you for watching everybody. This is Dave Volante for Tim Crawford and Stupid men. Our coverage of HP ease 2020 Virtual experience. We'll be right back right after this short break. >>Yeah, yeah, yeah, yeah.
SUMMARY :
Discover Virtual experience Brought to you by HP. He's a strategic advisor to see Io's with boa. And so now that companies really and you hear this from Antonio kind of positioning for innovation for the next decade. I think it comes back to just making sure that they had the product on hand, And so, you know, that I remember from, you know, 5 to 10 years ago. But you got to believe that the the conversations And I think one of the things that you have to look you know, kind of focusing on maybe automating data, And you know, HP has got a lot of interesting pieces. Add more fuel to that tension. And that is when you step back and you look at how customers are gonna have to consume services, Let's stay on that for a second. You know, HP one view, you know, in the early days, it was really well respected. And so now you talk about how do I manage this across Well, let's talk about that some more because I think this really is the big opportunity and we're potentially innovation edge to cloud, but also providing the components so that if you do have applications And I guess the point I'm getting to is, you know we do. Which is Dell, which, you know, Dell Statement is always to be the leading infrastructure Yeah, and VM Ware Is that the crown jewel? had was that they tried to do jump into all the different areas, you know, Throw it out to you first, get Tim Scott thoughts. And you would think that HP would be one of the companies that would be fast But the whole notion of you custom demand that you can't pull back to a server for everything They could have, you know, quote unquote servers in there. And if you mention Dave, that this is a, you know, going back to the Moonshot goals. And I think you know cios like Antonio Neri, Michael Dell, Arvind Krishna. Yeah, yeah, yeah,
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Archana Kesavan, ThousandEyes | CUBEConversation, September 2019
(upbeat instrumental music) >> Narrator: From our studios in the heart of Silicon Valley, Palo Alto, California, this is a CUBE Conversation. >> Hey welcome back everybody, Jeff Frick here with theCUBE. We're in our Palo Alto offices for a CUBE Conversation today. We're going to talk about an interesting topic. You know as all these applications get more complex and they're all Internet based. I'm sure you know that feeling when you're at home and you lose your Internet power you pretty much can't do much of anything. So what can we do about that? Who are some of the companies that are working on this problem? We're real excited to have an innovator in this space from ThousandEyes. She's Archana Kesavan, Director of Product Marketing for ThousandEyes, welcome. >> Archana: Thank you Jeff, it's good to be here. >> Absolutely, so this is crazy. Give us kind of the run-down on ThousandEyes and what you do and then we'll jump into it. >> Sure, so ThousandEyes is a company that provides and enables enterprises. Gives them visibility into how the Internet is impacting end-user experience, right? When you think of it, of what users are, what this user experience is, it could be twofold. One is if you're an enterprise providing a digital service then they're your customers, right? So that customer experience we provide visibility into that. Then also if you're an enterprise moving towards using cloud applications or SaaS applications, employees using those applications, we provide visibility into that space as well. Really the thought and the idea behind ThousandEyes and the reason we are here is as enterprises are moving to the cloud and relying on this Internet-based delivery infrastructure, they're are starting to lose visibility into their critical customer-facing and employee-facing applications. What ThousandEyes does is it gives them back that control by giving them that visibility into that environment. >> Okay so then just to be clear because there's a ton of kind of monitoring applications, we use the Sumo Logic, we do Splunk. So there's a lot of things around operations where they're monitoring these apps, and they're super complex apps. But your guys main focus if I understand, is the network. The network piece and the transportation of that app across the wire. >> Right, let me unpack that and explain with an example, right. Let's think you're an enterprise that's moving towards Office 365 and you have a global workforce, right? Your users are connecting report and your VP of sales happens to connect from a Starbucks or a Philz because we're in Palo Alto. Can't download emails, can't get to emails. What's the first step this person or this employee's going to take is call corporate IT and say hey, I can't get to my emails. Now it's up the the corporate IT team to go and troubleshoot that scenario, right? Because if you can't get to your emails or you can't get to these collaboration apps today it's productivity down the hill. The IT team now starts troubleshooting it and where do they start? Is it the WiFi at the Philz that's a problem? Is it Microsoft that's a problem because which I can't get to my email. Or is it that access in between which is the Internet, right? How do you get from a Philz all the way to Office 365 is through that Internet transport. So where we come in is irrespective of the application or even the network, right, we've very agnostic to it. And we combine application performance all the way to the network performance. We take it one step further and we see how the Internet is impacting the services throughout. Because what we see is our customers be that in enterprises consuming SaaS, or enterprises delivering these SaaS services, the production teams and the corporate IT teams they feel the brunt of this every day. They have people calling and say hey, I can't get to this, I can't get to that application. They have their own customers complaining that something's wrong. Unfortunately in this world of the Internet and the cloud, while it's enabled convenience and flexibility they've traded in that for control and visibility. So if you again go back to this Office 365 example that I was just talking about, the enterprise does not own the WiFi in force. It does not own the Internet. Not one entity owns the Internet. It doesn't own Office 365. So monitoring tools that have existed and that have been in place to understand issues within the four walls of an enterprise flatline when it comes to Internet-based delivery and connectivity, which is where we come in. >> What about VPNs, because isn't kind of the purpose of a VPN on one hand is to be secure 'cause Lord knows who's sniffing on the Philz WiFi. But does that not put you into kind of a higher grade Internet line back to the server to get to my email? >> Archana: Is anybody using VPN these days? >> I hear the ads all the time on the radio. (laughing) I don't know, that's a good question. You guys are sitting on there, are people not using VPN? Does VPN solve their problem? Or is it something that's in the backside that regardless of whether you're using VPN or not these are kind of back hall issues that have to get worked out? >> So VPN, if you think about it, it's kind of an encapsulation over the underlying network. You still have to move packets through this network. So you might be connecting through a VPN, but it's the underlying, if you're going through the Internet than that can result in performance degradation, too. So irrespective of these techniques that enable, or so-called enable, performance and make performance better, you still need to know how the transport's behaving and how it's influencing performance just because you don't control it. >> And as I understand, the way you guys are doing this is you have a lot, a lot, a lot of monitoring points all over the place, hence ThousandEyes. Tell us a little bit about kind of how that works, what's the network? How has that been growing over time? >> We've been growing our infrastructure, monitoring infrastructure, over the last few years. The way ThousandEyes gathers its data which you know all the way from the application layer to the network, kind of then looking at Internet performance is our fleet of agents are distributed, are pre-deployed in about 185 cities around the world. We call them Cloud Agents. Now these agents are actively monitoring the services that might be of interest to an enterprise. You can also take a form of these agents and enterprises can deploy them within their own branch offices and their data centers. You can also use them in cloud providers. We actually have agents pre-deployed in AWS, Azure, Google Cloud, and Alibaba too, which we recently announced. You can use these agents to monitor applications. You can use these agents to monitor your API endpoints which is another growing area that we see. So, fleet of our agents distributed. You can use that, a combination of agents that we own and pre-deployed along with agents that enterprises would like to put in their own infrastructure. >> Right, so you've got the ones already out there, you've got the ones in the clouds and then I can put some additional ones into my remote offices or places that are of interest to me. So if there's an issue because you said for tech support when the person can't get into email there's a whole host of potential things it could be, right? Office 365 could be down, there's all kinds of things. How does your application communicate to this poor person on the end of this service call that hey, it's a network issue between these two points? Or maybe it's a big exchange that's getting attacked like happened on the East Coast a couple of years ago. How did they work that into their triage so they know hey, we've been able to kind of identify that this is the issue not one of the other 47 things that's impacting that application? >> Right so we are a SaaS-based product. Our uniqueness and our secret sauce is how we look at all of these different layers that affect performance and we correlate them, visually correlate them in a time sequence. We present it to the corporate IT person or a production IT person who is actually triaging this issue. We help them very quickly pinpoint. It's very visual there. You can see how application performance ebbs and flows. You can look at what does a network pack look like? If I'm seeing an outage of the Internet service provider we're going to call that out. Obviously all of this is tied in with an alerting system which the platform enables as well. I think one of the most interesting changes that's happening in the industry is in the past when you found an issue, you could fix an issue because the chances are you owned that entire environment, right? It was a router that failed or a switch was dropping packets. You owned that switch, you owned that router. You could go and make changes to it. But in today's Internet-dependent and cloud-heavy environment, it's more about having the right evidence so you can escalate it to the right person. So knowing which neck to choke is absolutely critical in this distributed environment that enterprises are losing control over slowly. >> So the people start to make active changes in the way they route their traffic based on what they find? Is there either consistent good or consistent bad behavior in certain networks or certain public clouds that you can get a better latency performance by switching that? >> Sure, we've seen cases where usually enterprises have, let's take an example of an Internet service provider having an outage. Usually enterprises for redundancy they have two upstream providers, for instance, and they're probably load balancing traffic equally across these providers. Once ThousandEyes detects that one provider is completely down, could be a routing issue, could be a router failed within their environment. Once we alert them it's up to the enterprise to make that decision saying hey, we want to bypass this route, right? And we've seen that happen in a lot of cases. They do bypass routes if it's possible. It also depends on the severity of the issue, how long the issue lasts and things like that. But that definitely happens. >> You guys talk about a concept called Internet-aware Synthetic. What does that mean? >> Synthetics, it's interesting as a term. What it really means is trying to mimic something that's natural. Just the term synthetics in layman's language, right? Synthetic monitoring is really just that. While you're trying to understand application performance or how a website performs, synthetic monitoring replicates how a user would interact with that application. You replicate those steps and you periodically repeat them over time. Let's take an example. You're shopping online, you're going to Amazon.com. You're searching for whatever it is you're searching for. You get a list of results. You are interested in one item, you look at a review, you seem happy, you move it to your checkout, pay and move on, right? Those sequence of steps is what synthetic monitoring can actually craft. We keep executing those steps periodically so you can understand if there's any degradation of performance, has it slipped from baseline? So IT operations team can use that to understand if there's any change that's happening or if there is a particular area in the world where users are starting to see degradation and so on. The nice thing about synthetics is it's proactive. There's a lot of monitoring techniques out there that looks at real user interaction with the website. And to typically do that you need to insert a piece of code within the application itself that tracks that user's activity. That's great information. You want to see what your users are really doing and engaging with your website. That's very useful but it fundamentally doesn't tell you if performance is completely degraded or the checkout button's not working, for instance. That's where synthetic comes in. >> So is that the primary way that you maintain kind of this testing of the health of the network? Or are you using more of a passive, waiting for something to be slow and then running something like the synthetics to try to figure out where it is? >> The recommendation is to keep synthetics running constantly because you don't want something to slow down and then react. That's a very reactive approach. Really in today's digital economy you don't want an outage to last too long because customer loyalty is fleeting. You don't want even 10 seconds of wait time, right? The way I see it is every time I try to find a cab through Uber, if Uber makes me wait 30 seconds I'm moving on to Lyft. I don't have the patience to wait that long. You don't want outages to prolong so you definitely don't want to understand performance after they have degraded, right? So synthetics recommendation is to continuously monitor so you can find out what's happening and if there's any drift from required baselines. >> Okay and then are you running that concurrently across a number of geographies for the same customer? Because if this same shopper's sitting in Seattle versus if that same shopper is sitting in Mexico City or they're sitting in London are you running that concurrently to make sure that you're checking all the different potential hiccups? >> Our agents, because they are so pervasive across the globe you can pick an agent in one of those 185 cities and you can execute those same sequence of steps over time to actually run that. Now synthetics as a technology is not new. It really predates the cloud. The action of mimicking a user journey through a website, that really predates the cloud which is why it's fundamentally broken when it comes to these cloud and Internet-heavy environments. What we introduce, ThousandEyes Internet-aware Synthetics tries to take this age-old technique and tie that together with how the network and how the underlying Internet performs. So when you're looking at performance you're not looking at it in a silo. Because that's the other thing we hear all the time from our customers. Like the application team has blinders on. They're wanting to see if anything's gone wrong at the application. The network team has its own blinders on wanting to see if anything's gone wrong with the network, right? And usually what's happening is if they figure out it's not an application issue then they punt it over to the network team. The network team says ah, not my problem, you take care of it. So there's this constant finger-pointing that happens in today's environment. This pain has really gotten worse in the era of the cloud and Internet-based deliveries because guess what? Your application is first of all split into these microservices. The number of API calls that you are making has gone up, right? And all of these components don't sit in the same place. You're probably running into a hybrid infrastructure environment where some pieces of your code resides in your data center, the other may be in the cloud. Or you're making API calls which is resulting in a multi-cloud scenario. And what is it that's connecting all of these different environments is the actual network and the Internet. So understanding just hey, my app is down, is not good enough any more. You need to know my app is down, it's down because the Internet is causing problems for instance, right? So what ThousandEyes Internet-aware or network-aware Synthetics does is we look at performance right from the application stage, look at all those transactions see if they are run correctly or not. We tie them into how the underlying network is performing. And hey, if the Internet is causing issues we tie that into in a single correlated pin. So you're looking at one single platform and you're able to pinpoint quickly. You gather the evidence to escalate it to the right person. And at the same time you are bringing the application and the network teams together so it's more collaboration. It's not finger-pointing. Then that's what we really want to enable and what most of our customers actually do with ThousandEyes. >> Before I let you know I want to dig into the Alibaba announcement a little bit more. China is a special challenge on the Internet space. We've done some work over there and none of the Google services work and we use a lot of Google services. How did that come about? Is this a new growing area for you? I would presume there's all kinds of demand from the customers to try to get a little bit deeper penetration into that marketplace. >> China definitely is an interesting space. I mean because of the great firewall and all of the techniques China implements, performance is known to be relatively suboptimal in that region. Fortunately or unfortunately it's the fastest growing market, too. So enterprises want to invest in China. We're seeing a trend where they are moving their services to Ali Cloud. What does that mean for enterprises? You need to monitor that environment, too. Which means you want to understand how performances from Ali Cloud to Ali Cloud and so on. What we did recently is we increase our vantage points within Ali Cloud. Now you can look at user experience for users connecting from all around the world into Ali Cloud. You can look at API performance going from Ali Cloud to GCP or AWS, right? I think the key point to remember is that not just in China, but across the world not all cloud providers are created equal. We found some very interesting data for traffic between Beijing and Singapore, Ali Cloud performed relatively better, no surprises there. But AWS has relatively high performance. Same user from Beijing to AWS's data center in Singapore, they had a very circuitous route to get to Singapore. They were going from China to Tokyo to Singapore. During peak times, eight a.m. to eight p.m. Beijing time there was a lot of fluctuation showing some kind of congestion in the network, right? Ali Cloud we didn't see that. Understanding cloud provider performance is absolutely critical. What we do is our vantage points enable enterprises to do that. One of the initiatives that ThousandEyes we've been doing for a couple of years now is do a comparison of all these providers, AWS, Azure, and Google Cloud, and Ali Cloud now. Last year we had our first report, it's called a Public Cloud Performance Benchmark report that compared AWS, GCP, and Azure. This year we're expanding it to Ali Cloud as well. So that's launching in November so it's going to be interesting to see. >> Jeff: A lot of people will want to see that one. >> Yes, it's going to be interesting to see who performed better and where. It's always good information. >> Jeff: I was going to ask you if you could share, but I didn't want you to give away any secrets. But I guess we'll have to wait 'til the report comes out. >> Yes, mid-November it's going to be there. >> All right Archana, we'll look forward to that. I'm sure it will be more variable than what most people expect. >> Archana: We'll see. Thanks for having me, Jeff. >> Thanks you very much. All right, she's Archana, I'm Jeff, you're watching theCUBE. We're in our Palo Alto studios having a CUBE Conversation. Thanks for watching, we'll see you next time. (upbeat instrumental music)
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Narrator: From our studios in the heart and you lose your Internet power you pretty much and what you do and then we'll jump into it. and the reason we are here is as enterprises are moving The network piece and the transportation of that app and that have been in place to understand issues What about VPNs, because isn't kind of the purpose Or is it something that's in the backside but it's the underlying, if you're going through all over the place, hence ThousandEyes. that might be of interest to an enterprise. or places that are of interest to me. because the chances are you owned It also depends on the severity of the issue, What does that mean? And to typically do that you need to insert a piece of code I don't have the patience to wait that long. You gather the evidence to escalate it to the right person. from the customers to try to get a little bit I mean because of the great firewall and all Yes, it's going to be interesting to see who performed but I didn't want you to give away any secrets. All right Archana, we'll look forward to that. Thanks for having me, Jeff. Thanks for watching, we'll see you next time.
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Tarun Thakur, Datos IO | CUBE Conversation Nov 2017
(uplifting music) >> Hello, everyone. Welcome to theCUBE Conversations here at the Palo Alto Studios for theCUBE. I'm John Furrier the co-host of theCUBE, co-founder of SiliconANGLE. We're here for Thought Leader Thursday, and my guest here to talk about the cloud, earnings in the industry, and also all the mega trends happening is Tarun Thakur, who is the co-founder and CEO of Datos.IO, hot start up out of Los Gatos, California. Welcome back to theCUBE, great to see you. >> Thank you, John, thank you, good to be back. >> We love having entrepreneurs come in because you guys are on the cutting edge, you're sweating bullets, you're stressing out, you're building the company. You guys are still in a growth mode, which is great, congratulations. >> Thank you. >> But you're also playing in the cloud game. You're in the ecosystem. We're seeing massive visibility now into the numbers. You see the cloud earnings just came out. Amazon continues to crush it. Microsoft, they're bundling 365 and they're juicing the numbers up but we all know what's going on there, but still, they're looking good. >> Correct. >> And then Google's a dark horse with really that developer platform looking good. So the big three are popping. But, you know, Facebook just announced a $10 billion quarter. They're a cloud too, not to be reckoned with, but kind of not in the pure infrastructures of service. So clearly the market has shown that there is some stability. We're in the second, third inning maybe of this cloud game. What's your take on the marketplace? >> No, I think this is an excellent topic. Thank you, John, for again having us back. Always great to be here. So, you know, the way I think about what's happening really in the cloud is really from three dimensions. Number one, you know, you rightly said $20 billion is what Amazon is on a run rate business of. We personally believe it's still the first innings. It's not the second or the third. You know, they've seen a massive adoption as its called the product market for developilabilty, where the developers, where the application developers, where the SMBs of the world, but the enterprises are just starting to scratch the surface of the cloud. We believe the cloud is in the first innings. The real growth. >> Enterprise cloud. >> Enterprise cloud is just beginning. Just beginning, right. I was, you know, I'll give you quickly an example. I was out in Denver visiting a customer, which is the world's largest, one of the world's largest, shipping companies. They are moving as fast as possible to the cloud, but this is their first foray. But their first foray is not five terabytes or 50 terabytes. Their first foray is 50 petabytes of data. >> So they're moving big time. >> Oh, they're moving big time. >> This is not a toe in the water. >> No, they took two years to evaluate it, and then they go big. >> Right, so talk about the trends here because let's tease through the numbers. I looked at all the earnings, and again, Microsoft is doing well, but remember, they're bundling Office 365, which kind of puts Google unnoticed because Google's got a huge presence that they could roll in. So there's a lot of number games going on that the analysts are kind of pointing out, and we're pointing out, but Amazon has just been crushing it on overall performance. >> Right. >> I mean look at the compute that's going on, the scale, they've got thousands of enterprise customers, and still there's a lot more growth there because the on-prem, true private cloud, is still growing. >> That's correct. >> So what is the state of the enterprise now, and who is using the public cloud more, and who's using it less, and why are they doing that? Is it a makeup, is it a DNA culture? Is it just evolution? >> No, it's just evolution, John. I think the enterprises are finally latching on to this, I think they are, but they're latching on it in a big way. Right, and so that's the second point that I sort of wanted to highlight that while you call Google the Trojan horse, and Amazon being the lead, and then Microsoft somewhere in the middle, let's not forget about Oracle cloud. Larry Ellison is a formidable competitive spirit. He's not going to give up. He has not given up so far. They are going to build an Oracle cloud. There will be a-- >> Well they have an Oracle cloud. >> They have an Oracle cloud. But, you know, having versus really truly-- >> It's so funny, Larry Ellison called Salesforce a fake cloud, but a lot of people are calling Oracle a fake cloud. >> A fake cloud. >> But Oracle on Oracle, we've entered Dave Donatelli, Larry is the only one that hasn't come on theCUBE. Oracle cloud works great with Oracle. >> Correct. >> They're trying to put the message out there that Oracle is working well with cloud native. They're in the Cloud Native Foundation now. >> Sure, sure. >> CNCF, so you stayed in Oracle amidst Avery and folks over there doing a great job, so, but they're not getting the word out. Oracle's not getting the job done because no one sees Oracle as a cool cloud native company. >> No, and they're not. And I think that's a very valid point. But what I'm saying is that there will be room There is oxygen in this market to get the fourth and the fifth cloud provider. There will be specialized clouds. And there will be places for that. Because Amazon is not an answer for all. It is definitely an answer for majority of your workloads, but the HPC, the high performance computing workloads, the GPU workloads, the Oracle. You know, you look at the number one database in the cloud that Amazon claims openly is MySQL. It's not Oracle. An Amazon database business, if they're making 20 billion in total AWS, I will tell you about 40% or 50% of their business is database. And that's not Oracle. So think of five to $10 billion of revenue and money that Amazon is making is not Oracle. >> What's that mean? Does that mean Oracle's losing money or. That's leakage on Oracle's model? Is that Oracle still has an opportunity? Cause they still control a lot of databases. >> Thank you and, thus, thank you, thank you for asking that. It's not that Oracle is losing money, it's the next generation applications, it's the cloud enabled applications. >> So it's growth, it's pure growth. >> It's the new oxygen, it's the new wealth creation. >> So it's like the classic example when the internet started. Web traffic increased because more people were using the internet. >> Correct. >> So what you're saying is that cloud has created a more database market. Amazon's getting a big chuck of it there, but Oracle still has the database market. >> For example if you look-- >> And SAP too. >> And look at the third reason of these clouds, if you look at AIML, right, these applications, the Alexa, the Siri-like applications, and the applications that will be built on top of this, will be built in the cloud. You're not going to start building Alexa AI application on prem infrastructure. That is not happening. And that's the third part of this whole cloud. We say it's $20 billion and we have barely scratched the surface on AI, ML, and blockchain. And all those applications that will be built, will be built on cloud elastic infrastructure. >> Alright, so what's your take? I mean, right now Amazon's winning the cloud game, Oracle, I wouldn't call them number four, but they're trying to juice the numbers up as well, but they clearly have an installed base, and they're not going anywhere. >> Tarun: Captive audience. >> SAP is going multi-cloud, so you're seeing SAP starting to put their, looking at saying, hey, we want our customers to run Oracle SAP on any cloud, so they're clearly thinking multi-cloud. Who else is out there? Alibaba cloud is now coming to the US in San Mateo, so they're number seven cloud but four worldwide, right? >> Tarun: Correct. >> So, pure worldwide numbers, Alibaba's four. >> Yes, so I'll start with Ali cloud. You know, you talk about Alibaba, their cloud is called Ali cloud, and fortunately, as you're building a company, as you talked about earlier on in our offline conversation, you get to meet all the way from governed DoD's and DIA's of the world too. We worked with Ali cloud executive team just a few weeks ago and they were out here in the bay area. Didi is the de facto car hailing company, it's not Uber, in China. We believe Ali cloud will be that in China. There will be a fifth cloud, there will be a sixth cloud. To my point, there will be specialized clouds. Amazon's not going to win this entire pie. And there will be clouds outside of US markets. >> Well I had a chance to tell Karen Lu and Dr. Min Wen Li as well as Dr. Wong at Alibaba in China a few weeks ago, and if you look at what they're doing in China, it's not just cloud. They've got eCommerce, they've got the city brain project. They're looking at holistically around data. Data's fundamental to their vision. I think that's consistent with what we're seeing in the US. A little bit more broader scope because IT here is a little bit more, has more legacy. China's got much more focus and got some government controls in there to get some latitude to do the right things. But the consumers are moving faster in China. If you look at the mobile growth. >> Absolutely. >> John: Huge indicator. >> Look at the Didi's growth. Didi's growth is more faster than Uber's growth. Right, and they've built a massive, massive company out there. >> IoT is pretty hot in China, you're starting to see that. I mean, this is a re-imagining of cloud, so you guys are in the middle of it with back on the road recovery. So as a CEO you're in the body swerving, car's that are flying by you, you're trying not to get run over. You've got a good market opportunity with the cloud because GDPR's coming right around the corner. >> Yes, yes, absolutely. >> So what's your strategy? Are you, I mean, I'm paraphrasing, not dodging cars, but, I mean, as a start up you've got to worry about your success might kill you, but how do you manage the business? I mean, how are you looking at this? Because you've got a great opportunity, and it's a growth market. >> Thank you, thank you. No we're lucky and fortunate that some of the decisions we made back four years ago people used to laugh, why are you going in this market of cloud data applications and isn't eight out of $10 dollars being spent on Oracle. Why would you go off to that. And, we're like, guys that's today. Where the puck is going. The puck is going towards the cloud and cloud applications. And to answer your question, we've found beautiful beautiful excellent product market fit. A little bit about the company. >> John: What's the use case? >> We're just classically going backup in recovery use cases. Built for cloud native applications. So, for example, I talked about the number one database in the cloud is MySQL. The number two database on prem is SQL Server. Take a guess on number two database in the cloud. It's MongoDB, they just went IPO two weeks ago. Number two database on Amazon is MongoDB. Who thought that five years ago? >> Well Lamp Stack its just open stores driving a lot of this action. >> So, I'll give you an example, one of our biggest, biggest customers which we're going to be announcing very soon, but take the liberty to share here, OpenTable. OpenTable, we are protecting OpenTable. 2.5 billion documents. That's yours and my reservation. That's your and my reservation that we make for a beautiful restaurant. >> Yeah, and if I change that reservation I've got to have that backed up, but want to bring it back. You guys are doing that. So what's the scale of the OpenTable? Ballpark it. >> So all their entire reservation applications. >> The whole thing. >> I probably will not talk about the datasets. You know, but their entire geo-distributed applications. You could be sitting in New York or you could be in London. >> And in which cloud are they using? >> They are all Google cloud, they're on prem. So they're truly private cloud and public cloud. So I call that a multi cloud data management space. They've a ton of stuff still on prem. They're not going to diverge away from that very quickly. >> What's the Google situation? Sam Ramji is over there doing a great job. Google Next is coming up soon, next year. Great traction, but still people aren't considering Google as the white glove service because, well, Amazon's not really known for that either, but at least they have a lot more, thousands more customers than Google does. >> Yeah so I think that the problem is twofold, in my humble opinion. Or the observation is twofold. One, I think Google needs to amp up their game around cloud and cloud messaging. You open Amazon AWS.cloud website, and you open GCP website, you could just see the differences. How Amazon talks about cloud. You're still selling compute storage network, but they talk business agility. What took a month for SQL Server now takes two hours. That's what you're selling, right? >> You're selling speed and you're selling automation, and you're selling value. >> Orchestration. So I think Google has to amp up their game, and amp up their game around that. >> Are they too technical, too geeky? >> Too nerdy, too geeky and still talking about infrastructure. >> Yeah sure, and I think Sam knows that too. >> And I think second part, which is, you know, they absolutely need to amp up their game not go head on and follow Amazon, find the newer applications and new use cases, where they can go ahead of Amazon. Whenever you're playing Art of War, either you can follow somebody or you go establish your own base. >> If they go frontal attack on these guys they'll lose, they've got to play the shadows. I think they can slingshot around them. I think the developer traction they have is strong, even though Amazon's got strong developer traction. Google's got some goodness with TensorFlow, they've got some great technology, but they've got to stop the game of we're Google, go with us. Enterprises don't work that way even though I get why they say that cause it's true. At some level from a alpha geek perspective, but this isn't the land of alpha geeks, these are real people that have jobs and enterprise IT that won't transform. >> They're real enterprises, who have real DBAs, and real server admins who really care about data services. Going back to the comment-- >> Not just the shiny new toy. I need reliability, proof. >> I want durability of this data. Don't just tell me I can get compute 10 times cheaper than Amazon. That's not what I care about. Change my, talk my language. I care about data services. I called data driven enterprises. >> Okay, as you guys go out and talk to customers, give me the anecdotal view of the landscape of customers. Because obviously the earnings came out. We saw, again, Amazon continuing to do well. But they've got some competition. We just laid and unpacked that. Customers now see this. What's kind of the the conversations in the boardrooms, and then in the trenches in IT and enterprise as they transform because IT is not a department anymore in the future enterprise. It's now a fabric of all things in cloud native. What are the conversations? Are they slowing down, obviously they want to go faster, is it a personnel issue? What are some of the conversations? >> I'll give you real example. We presented recently to a big, massive federal government agency. We cannot take their name out of legal. >> John: They spend a lot of money. >> Out of Washington, D.C. out here in the Bay area. >> CIA. Or, NSA. >> You're looking at the start-ups in the Bay area, and they were like, look why had we ever adopted the IBMs, the mainframes, and the EMCs, and the Dells of the world. We also know the wealth of the innovation is here in Silicon Valley. Right, so they come out once a year. And I can tell you, John, spending two hours that we did with them earlier in the week, and they are accelerating their journey to the cloud. Things that were foreign terms like micro services, that's how they want to build these federal agencies now. Every application has to have microservices. They are not truly there. I'll tell you that. They are not there, but that is top of mind for the CIA. >> And gov cloud has grown very fast, fedramp, all these services. >> Amazon called it Commercial Cloud Service, c2s, built for the government. And that entire team was here. >> Well Tarun great job. Congratulations on your opportunity we just talked about. Datos.IO. You guys, it's Datos.IO if you want to check out the website. You're going to be at Reinvent, you're going to come on theCUBE, we'll be there with two sets. Again, I have 50, you're doing Amazon, love the community there, they do a great job, Andy Jassy comes on, great group, Trace Carlson, among others. What are you expecting to see this year at Amazon? Besides the fact that it's going to be crowded and certainly the show of the year in terms of cloud. >> Momentum, they're going to accelerate the momentum. The amount of services they're planning to announce from, because we work with the team very closely, and the amount of acceleration they're showing, the new partners coming on board, and the partners like us who had one customer, and now we have 20 in Amazon cloud. You know, we just became an advanced technology partner, they understand that. >> So you're happy with how they're working with partners? >> Oh we love Amazon team. We became an advanced technology partner. They drilled us down for three months to prove themselves, yes, Datos can run on their infrastructure. You know, they want to go fast, but they want to go diligent fast. >> Yeah, we love Amazon too, of course. Our crowd chat solver's on their website as a case study using some of their stuff. Thanks so much for coming on, your final thoughts. Earnings, cloud, where are we? >> This is unstoppable force. It's an unstoppable force, we're in the first innings. There's so much opportunity ahead of us. And we couldn't have picked a beautiful market to than what we did. >> And true private cloud as we keep pointing out, turns out that's playing out. On prem activity's high. Your thoughts on on prem? True private cloud? >> It's going to survive, it's going to survive. But it's not going to be the growth place. >> But we think it will grow with the SaaS. >> With the Saas, I agree, but infrastructure. Infrastructure is not going to be growing. So that's our two cents, but you know, we'll be back in a couple of weeks, we have a phenomenal exciting product launch coming up. >> I just tweeted on Twitter this morning $1.5 billion is going to be coming out of on premise, non-differentiated labor operations. Which basically means, the rack and stacking some of these jobs are going to go away. But the growth is in automation, AI, and machine learning, and some SaaS tooling. >> Cloud applications. >> Cloud operations business models growing on premise. >> And those dollars are going to leak to the cloud. >> Yeah, and cloud, it's all to the cloud. Tarun, thanks so much. >> Thank you. >> Co-founder and CEO of Datos.IO. I'm John Furrier here for CUBE Conversation in Palo Alto at our studios, thanks for watching. (techno music)
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earnings in the industry, and also all the mega trends you guys are on the cutting edge, the numbers up but we all know what's going on there, but kind of not in the pure infrastructures of service. It's not the second or the third. is the world's largest, one of the world's largest, and then they go big. I looked at all the earnings, and again, I mean look at the compute that's going on, Right, and so that's the second point that But, you know, having versus really truly-- a fake cloud, but a lot of people are calling Larry is the only one that hasn't come on theCUBE. They're in the Cloud Native Foundation now. Oracle's not getting the job done because in the cloud that Amazon claims openly is MySQL. Cause they still control a lot of databases. it's the cloud enabled applications. So it's like the classic example but Oracle still has the database market. and the applications that will be built on top of this, and they're not going anywhere. Alibaba cloud is now coming to the US in San Mateo, and DIA's of the world too. and got some government controls in there to get Look at the Didi's growth. because GDPR's coming right around the corner. I mean, how are you looking at this? some of the decisions we made back four years ago database in the cloud is MySQL. driving a lot of this action. but take the liberty to share here, OpenTable. I've got to have that backed up, but want to bring it back. You could be sitting in New York or you could be in London. They're not going to diverge away from that very quickly. Google as the white glove service because, Or the observation is twofold. and you're selling value. So I think Google has to amp up their game, and still talking about infrastructure. And I think second part, which is, you know, but they've got to stop the game of Going back to the comment-- Not just the shiny new toy. That's not what I care about. What's kind of the the conversations in the boardrooms, We presented recently to a big, massive and the Dells of the world. And gov cloud has grown very fast, c2s, built for the government. Besides the fact that it's going to be crowded and the amount of acceleration they're showing, You know, they want to go fast, Thanks so much for coming on, your final thoughts. to than what we did. And true private cloud as we keep pointing out, But it's not going to be the growth place. Infrastructure is not going to be growing. But the growth is in automation, AI, Yeah, and cloud, it's all to the cloud. Co-founder and CEO of Datos.IO.
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>> Narrator: Silicon Angle Media presents TheCUBE! Covering Alibaba Cloud's annual conference. Brought to you by Intel. Now, here's John Furrier.... >> Hi, I'm John Furrier of Silicon Angle Media based in the United States in Silicon Valley in Palo Alto, California. I'm also co-host of TheCUBE where we go out through the event and extract the signal from the noise. We're here in China, we are here with a business development director of America's for Alibaba Cloud International, Karen Lu. Thanks for taking the time. >> Karen: Sure, absolutely. >> So, it's exciting for us from the US to come to China to hear the (mumbles), but I'm blown away by the culture. It's not a B-to-B tech conference. It's not boring. It's exciting. Talk about the Alibaba Cloud. What's so special about Alibaba Cloud? >> Sure. Alibaba Cloud is actually the encumbered cloud provider in China, and further more we extend our reach into global market since two years ago, and our strategy for globalize our cloud services is really to bridge up the business communities from overseas to China, from US to China, from US to Asia-Pacific, and to connect the rest of the world as well. Our goal is set up the platform to enable our enterprise customers, our SMEs, small and medium customer base be able to utilize our platform to develop their applications, their vertical solutions to benefit their end users. >> Alibaba Cloud has come such a long way since 2009. So much has happened, Alibaba grew up as a company. It's not just e-commerce. It's intersecting e-commerce, entertainment and web services, which is the magical formula that consumers want. They don't want just a business solution or just do e-commerce. You guys have weaved that formula together. What's special about that formula, and why is Alibaba important to the folks in the United States? >> I think it's all about the ecosystem and what makes the people, the people's community, and business community benefit from the services we provided to the world, right? Not just the e-commerce platform that have been running for the past 18 years, but also entertaining, to the map services, location services, the data services like Ali Cloud is providing, and be able to put out those elements together, and benefit people's lives, and help to improve users' experience from globally. >> It's been impressive here in China. Now as you go outside of China in the globalization plan, what's the strategy, what's the tactics? What are you going to do? >> I think our value is to, as I mentioned earlier, bridge up the business communities, especially to enable the outside world benefit a huge market from Mainland China and rest of the world as well, so I think I think our key value is to enable the business communities and be able to help them reach out outside the world. That being said, one of our key globalization strategy is to be able to help the SME's, small and medium companies to benefit the new technologies to the level that they won't be able to get in the past. It's the old technologies. >> John: What's some of the statistics or facts, fun facts, or Alibaba stats in the US, North America, your presence there, can you share what the current situation is? >> Sure. I think things about two years ago, when we extend our reach in two your market, we now have more than two thousand customers from individual to startup, to medium enterprises, and to some very large enterprises in the world as well. People are from the communities get to know Alibaba Cloud and get to know Alibaba not only provide to the e-commerce services, the EWTP platform to the world. We're also brought the data technologies. We also provided the technologies to the world that benefit their reach to the world. >> Everyone talks about data-driven. You guys have a very specific data formula, data fueling, not just getting the data from engagement data and user data, but fueling data in for user experience. The question is as you go outside of China into the US, certainly you have a developer ecosystem, you have a business ecosystem. >> Correct. >> How do the folks benefit locally in the US, to our business, do they have have access to China? Is it the services, is it the technology? Can you share the benefits to the developers and to the businesses? >> Sure absolutely. We ran a program called the China Connect, and that's the program we help the business communities you have, from the IVs, the independent after vendors, from the sales providers and developers' opportunity of communities to be able to develop their applications and software, and bring those benefits to China market. Through this process, it's hard to navigate a brand new market, especially in China, without knowing the people, the communities, the culture, the business practices here, right? We actually provide a platform, a program to help them to get to know the market, and help them to land their business in China through this program, and help them, of course, expertise their business roles in China. >> A lot of people want to know what's inside their cloud. It's one of those things where this mysterious cloud. The security's a concern, but partnerships are critical. Talk about what's inside your cloud. Intel's a big partner. What's the Alibaba-Intel partnership like? >> It's a fantastic partnership. We have been established over the past years, and Intel is one of our strategic alliance in the marketplace. They provide us a lot from hardware to technology, in terms of helping us to establish the platform with the business communities, not only China, but globally, so we really appreciate Intel's partnership, and moving forward we are looking for more reciprocal partnership with Intel to be able to form more strategic partnership to be able to benefit the business communities, and people's communities as well. >> For the folks in the US, I'll say that this is an amazing conference. It's got a million people here. I don't even know the numbers. I'm sure you have the numbers handy, but it's a mix of developers. You have a crowded house here with developers, but you also have some business people. You have key partners. I saw some US companies here. What's the vibe at the event? What's the feeling here? You got a music festival three nights. It's not a boring tech conference. Is that by design? Share the stats, how many people are here? >> I guess this is the excitement of this, the conference, annually, we actually invite a lot of our customers from US, and the rest of the world to join us to share the excitement from China, to share the experience from Alibaba. Just like Jack said, the vision for us is to make people's lives more healthier and happier. The 2H strategy from us, right, is not just the hardworking. It's also the fun. It's also the the excitement for us to share these technologies, to share this platform, and to enable people to enjoy this technology. >> The scene I see here is interesting. I've seen at Apple, in the late 90's when Steve Jobs transformed that company, he had the vision of technology meeting liberal arts. That became their calling card. You guys have art and science come in together. It's not just scientists and developers. You have artists here because user experience is super important >> exactly. >> Is that part of the culture as science and art comes together because Jack is a charismatic leader. He's a culptive personality. Young Company. >> Karen: It is. >> Share the culture. >> It is. Just like Jack and other topic executives has been sharing with the community, we want to make sure technology is inclusive elements to everyone in the community, not just for the programmers or developers, or the very high-tech companies, right? It should benefit the entire society, and fun, of course, always as part of it to make people's life happier, and to make users' experience more satisfied. >> You had a career in international technology industry for a while. You see how it's played out in the past. We're in a different now. It's a global world. The internet has opened up a lot of good things, and sometimes not so good things. The US have the selection in fake news, but as the culture starts connecting, a new kind of normal is evolving. How does Alibaba see themselves in this new world order? >> I think we see ourselves as the enabler and platform to bring the technology, and bring the people, and bring the happiness together to benefit everyone in the world, not just the tech sectors, or just the e-commerce sectors, or just one of the single verticals. We are trying to bring the technologies, and the enablement, the platform that everybody can enjoy. That's the core value for us as the inclusive technology provider. >> For the folks in the United States that will see this video, share something that they may not know about Alibaba. Might be the first time in getting to see some of the culture and some of the commentary, what should they know about Alibaba as you guys move in and become global? They're going to see some services. Is it the services, is it the people, the culture, what should they engage with Alibaba at cloud? How should they see Alibaba Cloud? >> First of all, we are one of the top three cloud providers in the world. If you look at the latest (speaks in foreign language) released a couple of weeks ago, and that's why globalization is critical for us, and we want to be able to reach out to the overseas communities, and we want to build up the trust and the confidence with the local business communities, like the rating, where in US market for instance. For us, become the global family is critical for us, and this is our vision to bring the values to them as well. >> That's fantastic, spectacular culture, and the ecosystem is just now growing, open-source software is growing exponentially, global fabric of communities developing. It is opportunities for US companies and developers to access China. Talk a little bit more about the potential that entrepreneurs and businesses could have in this global framework. >> Sure. The beauty of cloud is actually the ecosystem. It's not just one company or one vertical. For us, for instance, we try to enable the small business, especially those startup business by offering them the free resources from our infrastructure at global level, be able to enable those young peoples, especially, to create their own ideas, to be innovative, and to utilize our resources, be able to access the technologies like the way the big companies has been invested into. This is, I think, as an example for us to commit to this global market. I think for us to be part of that family, especially in Silicon Valley is critical because of the technologies, because of innovations, and because of the mindset in Silicon Valley. That's why we set up our R&D centers, we set up our frontend back office in Silicon Valley as well be able to part of that reach in, and not only to learn the technologies, but sense the mindset in our reach in. I think that's critical for us as well as the Chinese headquarter of the company, but with a global vision. >> And where in Silicon Valley is your office? >> We're headquartered in San Mateo, California for US operations. >> And entrepreneurship is changing, and it's global. It's exciting. What's the benefit to entrepreneurship? Certainly, ventured capitalists are highly interested in the China market. They've been in here for a while. Is it coming together? >> Yes, it is indeed. Actually, not only we funding a lot of the new tech companies, we also been able to help them to find their partners to build up a extended ecosystem. In Silicon Valley, in West Coast reach ins, as well as extend from the inner US, in mid-western reach in, Chicago for instance, to New York coastal areas as well. >> I noticed on the sponsorship list and partner list in your ecosystem, a logo that is new, but it's super important in the US. It's growing like crazy. The Cloud Native Compute Foundation's here, and that's the Linux Foundation. They're partnering with you. The cloud native developer market is evolving very, very quickly. They're different than the old classic IT developers. A new generation, it's not IT anymore. It's data that's driving it, and it's open-source. How do you guys engage with that community because, clearly, they win with you. >> Yes. We're actually working with a lot of open-source partners like Docker, (mumbles), and others, be able to help them to bring the communities to bring their customers onto our infrastructures and create this platform to help the developer communities to develop their applications. It's a lot of vertical focus, the solution department tasks right now. >> Excuse me, you mentioned small, medium size enterprises and business, but the big enterprises are transforming as well. How do you see Alibaba helping them because they're going cloud native? They're going private cloud on premise. You have quantum computing. You even have IOT. You have a lot of things. How's the digital transformation message for enterprises and for small businesses that don't want to pay the technology tax. >> I think for large enterprises, the most strategy you have been seeing from the marketplace, one is multi-cloud strategy. People need redundancy. People want to reduce the dependencies for one or two cloud providers, and we work with other cloud providers in the community to provide interval qualities to support this multi-cloud strategies. On the other side, couple years back, people didn't know what's in a cloud. And then, people rush to cloud for everything. And now, people come back and review the strategies and find out hybrid-cloud strategy is more suitable for large enterprises. They have their on-prem architect and infrastructure. Meanwhile, they move some of their applications to cloud. It's a good combination of on-prem physical infrastructure cloud topology. We have been seeing a trend for both for large enterprise clients. For small business, especially for small business, they don't have the upfront huge investment paying to the infrastructure, and we provide them the instant access to the infrastructure, not only from computing storage network and the database perspective, more importantly from security perspective. >> The Alibaba Infrastructure services, I saw a part of the display here, very prominent in that equation. You guys have the scale. What can you share about the under-the-hood? What's the technology look like? What's the engine of Alibaba Cloud? How mature is it? What's to do? Where's the strategic direction? Block-chain is important, but now, that's changing everything It's all this new wave's coming. >> Just like the (speaks in foreign language) indicated two months ago, if you look at the overall qualifications to be a world lead cloud provider, we're number four, after AWS, Microsoft Azure, and Google Cloud, but if you look at market share and revenue, we're number three. That being said, we actually provide a very comprehensive technology, and the infrastructure to the business communities, and people's communities. For instance, from the global footprint perspective, right now, we have 14 reach ins, pretty much cover all the major market in the world. By end of this year into beginning of next year, we're going to activate two to three reach ins, make it 16 to 17 reach ins globally, that we can offer the global cloud solutions for the big and small businesses. >> That's exciting, and Silicon Valley certainly import our home base. Are you guys hiring, is there expanding? Share a little bit of a public service announcement on what's going on in the Silicon Valley area. You guys hiring, looking for engineers, what kind of people are you looking for? >> Yes, (laughs) great question. Actually, we are hiring, and we're looking for talented professionals join us from those marketing, business development, to cloud architect, to technical account management, to marketing premises, so we want to build up a business that we can truly build up the trust towards the local business communities. That's why we hire a lot of local talented young professionals, and to help them to be able to fit in to the culture, the unique culture of Alibaba, and also be able to contribute to this journey, very exciting journey... >> China has always been big. Everyone in the United States knows. The numbers are big here in terms of mobile deployment, app size. A lot of the people in the US look at China and say, "Wow, we can collaborate with China." It's a very nice distribution system, but they got to take care of their needs at home. >> Exactly. >> This is a big part of the undercurrent we're hearing. How do you guys help? >> Globalization is always critical for any business, even for some small business. Just like Jack Ma said this morning at his speech, even for small business, they need to globalize. They need to reach out to more business communities, and more customers. For us, because of the huge market in China, because of the EWTP platform we set up globally, because Alibaba Cloud Infrastructure and our global footprint, we're actually being able to help our customers, not only access the infrastructure from cloud perspective, but also help them to leverage our ecosystem from different business unit, and more partnership, to be able to help them to expertise their business in China and globally. >> That's exciting. Finally, developers are a big hot button. Everyone always says, I hear comments like, "We have to own the developer community," not that you could own the developer. No one wants to be owned, but what they mean is they want to win over the hearts and minds of developers. A lot of competition, and developers want programmable infrastructure. In dev ops world, that's called dev ops. That is really the new normal in developer community. How do you guys attack that developer market? >> We actually want to enable the developers community, not own or just win over. We want constantly enable them with the new platform, the new business models, the new programs that we can bring them together. That's our mission, enablement. >> Congratulations on a spectacular formula. Thanks for having us here, TheCUBE and Silicon Angle, and thanks for your time. >> Thank you so much for the opportunity. >> Karen Lu here in China with TheCUBE. Exclusive coverage in China, bringing the stories of the most important trends and tech in Alibaba Cloud. Really changing the game with their formula of e-commerce, entertainment, and entertainment. This is not B-to-B, boring to boring. It's exciting, in a music festival. 60 thousand people are here at this conference. Developers in the world watching, I'm John Furrier with Silicon Angle. Thanks for watching. (techno music)
SUMMARY :
Brought to you by and extract the signal from the noise. Talk about the Alibaba Cloud. and to connect the rest of the world as well. in the United States? and business community benefit from the services It's been impressive here in China. the new technologies to the level We also provided the technologies to the world not just getting the data and that's the program we help What's the Alibaba-Intel partnership like? in the marketplace. For the folks in the US, It's also the the excitement he had the vision of technology meeting liberal arts. Is that part of the culture and to make users' experience more satisfied. The US have the selection in fake news, and the enablement, the platform and some of the commentary, the overseas communities, and we want to build up and the ecosystem is just now growing, and because of the mindset in Silicon Valley. We're headquartered in San Mateo, California What's the benefit to entrepreneurship? a lot of the new tech companies, and that's the Linux Foundation. and create this platform to help the developer communities but the big enterprises are transforming as well. the most strategy you have been seeing from the marketplace, You guys have the scale. and the infrastructure to the business communities, Share a little bit of a public service announcement and also be able to contribute to this journey, A lot of the people in the US look at China and say, of the undercurrent we're hearing. because of the EWTP platform we set up globally, That is really the new normal in developer community. the new business models, the new programs and thanks for your time. Developers in the world watching,
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