Russ Rodrigue, Cianbro | WTG Transform 2018
from Boston Massachusetts it's the cube covering wtg transform 2018 brought to you by Winslow technology group I'm Stu minimun and you're watching the Q's coverage of wtg transform 2018 happy to welcome to the program got a CIO in the house Russ Roderick who is the with chin bro that's correct how you doing to be here excellent so third year for yourself at the show first first impressions at the show what brings you back yeah third year I've really enjoyed it each of previous years I skipped a year last year travel related issue but I think the layout I like the naming convention change I like everything about it I think this is an excellent program that technology excellent they felt pity on me when they did the name change if you heard because saying the whole user group Dell EMC winslet Technology Group was a bit of a tongue twister but that's you know first world problems so Russ wrote for people that don't know tell us a little bit about chin bro yeah so Tim bro is a construction company headquartered in Pittsfield Maine we're nationwide where we do our projects we're in numerous markets from building infrastructure oil gas chemical industrial manufacturing we have a lot of projects done every year in the hundreds range and we were a little under a billion dollars got about 2,500 team members across the country okay and is the CIO you know how BIG's your team how many locations do you manage and you know tell us yeah let's go there for sure yes so I have 30 person team we have everything from application development to help desk to data analytics business intelligence teams I have infrastructure organization I have field support business analysts and we're a full-service organization all right so restless first start with with chin bro would you know what are some of the biggest challenges you're facing into business what does that term digital transformation resonate with with with your world it does the construction industry is very interesting it's a low margin industry right and so as a result of that we're always always looking to save money we're always looking to be lean we have a major initiative in the company around lean transformation some of that is digital related you know getting off of paper moving into paper forms into electronic forms and then not having to touch the data too many times so we have been moving too for quite a few years now so it's not new to the organization but it is a big challenge okay so absolutely we see that a lot what is the role of IT to the business these days so we have gone from being the elevator music as I like to call it like we're in the background you know we're kind of there to a strategic partner and I've reported from finance and I've moved to into the up to the CFO from CFO excuse me into the CEO role and it's been a great challenge there's some other organizational changes that we're looking at but we're no longer that background music we're very strategic in what we do we actually run several committees for the company looking at project prioritization workflow prioritizations and helping the organization to build an application roadmap new strategy yeah I love that I mean when you talk to us organizationally it says a lot you know under the CFO your call center we are moving under the CEO your strategic to the business right all right you talked about application so let's go there first because that's you know that application modernization is big challenge when I talk about modernization I always say you know application is a long pole in the tabs so what what does that mean to you what what kind of transformations are you going through inside yeah again our industry is dealing with a lot of fragmented software and it's a it's a problem a lot of industries face but ours I feel is we're on the very tail end of the industries that have moved to digital that have moved to modernization of our apps a lot of our products are on-premise our ERP system we've been on for 20 years for example and they've they've modernized we're getting it to mobile our imaging and workflow systems are starting to get more modernized but they're their legacy products and it's difficult when you have to deal with infrastructure that we have in the construction world we don't always have connectivity so we have to have a lot of offline we do all work with Citrix and it can be very problematic yeah you've been doing with the issues that we talked about with edge computing and IOT is you know something you've been living with for years right absolutely so IOT is one of those transformational pieces for us as well you know we have a lot of equipment that's one of the parts of our business you know 25,000 pieces of gear and heavy iron and we don't have a really good solution in place today that we're monitor all of the the meters and the performance and the of those devices so we're looking to IOT to help us get a better picture of that at an aggregate data level okay so I love we started up the stack with the applications let's come down a little bit tell us about your infrastructure what what are you using today how long you been using it for Winslow's in in the mix there's o windows absolutely in the next Dave we've moved from the traditional data center I had a lot of servers and racks and and moved to a V block and the X block with the X rail and our disaster recovery center out in Chicago and we did that because we had you know all the traditional problems of maintenance and and patching and licensing and everything and we never really had to deal with any of the power and heat and energy problems were up in Maine so we don't we're not an issue with cooling but that was a challenge for us having to manage all that stuff so we worked with Winslow and Dell EMC to figure out how do we get into the hyper converge to move away from all those server for administration and management and we did that project a little over a year ago implemented a little year ago and we've seen tremendous opportunities and for how we how we provision equipment and how we manage that need for the applications you know standing up new environments virtualizations really helped us do yeah so did you roll up the VX block and the VX rail together or the were those two sever they were slightly delayed so we did the X block first and then a few months later we did the the VX ray okay so the V block and the VX block after it been around for a number of years that you know 8 10 years at this point VX rails a little bit newer there's some people out there that are like oh wait HCI takes over the whole market tell us why each of those solutions and you know what was it an application price thing what what how did that go yeah we looked at it wasn't necessarily that we were in you know any position where you had to have this massive return on our investment right we built our business case around disaster recovery we our data center our primary or secondary were in the same town you know so we had all those elements of disaster recovery that were a problem for us so when we looked at the solution we wanted to be able to replicate our data more effectively get away from the traditional tape backup models and really help provision the equipment as quickly as we could in the event of you know a disaster and get ourselves recovered business continuity wise so it was a financial decision obviously that we had that we had thing had to pay for itself in which it did but we didn't spend a lot of time really kind of honing in on it has to be an ROI and a payback it was it was really about performance and disaster so is the VIX Bach in the primary and the BX rail and the secondary correct okay really cool on any you know what would you sell your peers is you after you've rolled us out any learnings that you had or the things that you'd go back and you know adjuster tweak no actually we had a really incredible experience working with with Winslow they were able to help us work through all of our any of our production issues very quickly we did replication through zurdo so that's moving our data very efficiently and my my IT team feels very confident that should and we're doing a test later this year but should we have a production incident we'd be able to recover lessons learned you know I think it's it's more about planning your work you know making sure that you've got your activities planned and that you're looking at the operational performance of the applications great all right Russ last question I have for you as a CIO how things been changing yeah you've been in the role for seven years you've moved inside the organization what are some of the things that are changing and some of the things that aren't yeah so the CIO role I believe personally is really kind of gearing towards more of a strategic element you know being part of that business making sure that we're not just providing those generic services of you know ping power and pipe right we're there for the business to understand what their business processes are all about and how they run their workflows and use their applications on a daily basis most of my conversations with my vice-president peers and and business leaders isn't around the technology that's being used yeah they're interested in iPhones and tablet devices but they're really geared at how do I help them solve their business problems and that's where IT is really evolving and the CIO role is doing a lot of that it wraps around that you know the teams you have around you and the strategic elements of the organization and just to follow up on that to do the SAS applications that your business using following under you is there any public cloud in there - what we do we have we have a hybrid cloud solution so we do a lot of on-premise solutions but we have several cloud and they're they're growing as needed but we have a business model that basically says let's look at our infrastructure internally first as a as an employee-owned private company we tend to gravitate towards keeping in-house but we have several business solutions that are in the cloud that are providing value all right well rust pleasure to meet you take so much for you to us and Congrats on everything that Kimbrough is done thank you very much back with lots more coverage here at wtt transform 2018 I'm Stu minimun and thanks so much for watching the Q [Music]
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Scott Winslow, Winslow Technology Group | WTG Transform 2018
from Boston Massachusetts it's the cube covering wtg transform 2018 brought to you by Winslow technology group hi I'm Stu minimun and this is the second year of the cube at what is now wtg transform 2018 and happy to welcome to the program Scott Winslow who is the president and founder of winslet Technology Group Scott always great to see you good afternoon still happy to be with you hey and Scott thank you so much you you not only brought us back a second year we've got a nice table here but I'm not tripping over myself saying that it's the you know 14th anniversary Winslow technology group Dell EMC user conference and lovely Boston Massachusetts in the background it was like ha it's literally wtg transform rolls off the tongue so thank you you were the inspiration for us to you your comments last year precipitated to change our name III know your team just looked at it and felt sorry for me because it didn't roll off the tongue quite as easily as as the new it was a mouthful yeah so Scott you and I did we bump into each other a bunch we'd say we tend to go to many of the shows the Dell show the Nutanix show let's talk about your show first here you said it is the 14th year its users one of the reasons Idol of coming here besides getting to talk to you and Rick and some of your partner's is users I will speak to more users in one day here than I do it some of the big shows I go to yeah I mean it's it's a great opportunity to thank our existing customer base you know we have a fourfold purpose for this event we like to educate our customers we hope that they can pick up some knowledge and maybe an aha moment that they have with they're looking at a hyper-converged solutions or all-flash solutions we've got a new Dell client display here this year that we've never had in the past so we're looking to educate we love to give them an opportunity to collaborate with other practitioners to compare notes the feedback I get from them is they really enjoy that piece of it we want to have some fun and you know it's a tradition that we want to keep rolling and they're helping you know to make it very successful so it's been a great it's been a great venue for us and a great event for so over 14 years now and Scott you couldn't have ordered a better day I mean New England you know it might change in an hour but right now temperatures in the low 70s it's mostly clear you know gorgeous backdrop here as you mentioned in the you open you know Sox have their ace pitching tonight and there are still in first place so yeah it doesn't doesn't hurt well you know we're in the customer service business right so you have to think of everything temperature starting pitcher and you know we try to make sure we've got a good agenda and there's a lot of good information for them here there to get customers to come out and spend a day with you like this is why there's a great event has going to be so biggest because year after year after year I feel like we've delivered and then we have kind of a continuous improvement process and we try to improve it every year here we are Scott one talk about your business you know first time we met you know winslet technology was one of the it was it was the Dell Partner of the year so you know been a long time dell partner the dell you know acquisition merger with emc it's been interesting to watch i know you've got some viewpoints but before we get into kind of the dell piece of it talk about your business as you know because we call you a channel partner and they're you know what's driving your business how's growth going how are things up here in new england and Beyond because yeah you're much more than New England yeah I mean well we've certainly evolved our business over the years with acquisitions being a big part of that initially we started out as a compelling partner then Compellent was acquired by Dell and then you know five or six years later after that we've the Delhi you see consolidation so I think we've had to learn to be flexible and and one of the things we've seen with that is we just each time there was an acquisition it allowed us to increase the size of our portfolio with more solutions that we can offer our end-users more services that we can provide you know along the way we've added a lot of other solutions too like the Nutanix solution and the hyper-converged space so our business is going great we're you know the highest employee count we've ever had our revenues were as high as they've ever been last year we had a record q3 record q4 in q1 we grew our Dell business by over 30% that makes Dell very happy and makes us very happy as well so you know as as this whole industry evolves and you know the digital economy progresses there continue to be the need for the services that we provide all right so let's talk about Dallas you said you've come from the compelling piece the the delicacy which the Nutanix OEM is something that I know your team is you know very involved with you know how is Dell and LEM see how they do and for the channel these days I think they're doing very well I think they you know tell likes to save they big ears and they listen well I think that they have proven that they put together a very good channel a partner program under the leadership of John Byrne initially and now Joyce Mullen you know I think that they incent you to work with them they try to incent the salespeople and sent the companies but they also put together very good programs for you to run marketing events like this so an event like this we couldn't do it without the support of Dell technologies and they've been you know very supportive of us you know they're providing speakers like Dave singer you've got all kinds of subject matter experts here we've got lots of hardware and software for folks through you know demo so I think I think overall the partner programs been very good great in Nutanix is this a you you get it through the Dell so I'm curious has it has the move as Nutanix is shifting more to really that software model does that have any impact on on your business or are you isolated from that since you've been using the Dell xcs yeah well I mean first of all we've been involved in Nutanix for you know three plus years now right before Dell acquired EMC our hyper-converged solution was Nutanix we've built together you know a very nice base with customers many of whom you know are here today so as they evolve to a software model I do think they're going to be less concerned about what or where platform it goes on because they're truly creating all their revenues you know from the software side so they're very they're they don't care really what you know what hardware platform is being used so you know we feel like we've got the best two solutions in the hyper-converged marketplace between the portfolio of Dell solutions you know visa and VX rail vce and then Nutanix with the Nutanix solution typically with Nutanix we tend to put that on a Dell server platform that's where we lean we think Dells got the best server technology in the industry that's a nice way for us to bridge that gap between the two companies so a lot of times our customers are putting a new tannic solution on a dell platform you know key themes I heard your talk rick's talk david singers talk this morning and what i hear from customers digital transformation and hybrid cloud are those top of mine with your customers today absolutely yeah I think you know Rick alluded to it in his talk a lot of customers are coming to us saying hey help us with our cloud strategy and so we're going in and saying tell us about your applications you know these are applications that we think belong in the public cloud that makes sense and the public cloud and you know that could be disaster recovery could be backup it could be office 365 and these are other applications that we think might be more well suited for an on-premise solution so that could be active file transfer and so you know we think that leads naturally to a hybrid cloud discussion we've got a customer here today a financial customer from New Hampshire and their CIO called me I had known him previously at a famous sneaker company in town he went to a financial institution and he said hey we wanna we want to move everything to the cloud can you come up and consult with us on that and we ended up putting in a hybrid cloud for him you know featuring a hyper-converged solution that had the cloud integration that he needed so I think that's the kind of activity we're involved in today yeah you use the word conversation that and the customers I've talked to they like they they need advice and they want someone that's not just oh well here's the solution that you're going to buy it no no it's a conversation there's lots of decision points and as you build out that hybrid cloud yes it's going to be made of by definition multiple pieces it's not necessarily going to be one company that's going to do it all but you know your team helps them that journey absolutely I mean you can't go in with a cookie cutter approach at sea you know you've got two years in one mouth we tell other salespeople you got to use them in that portion so you really kind of listen to the customer as I said try to understand what their applications are you got to understand what their biases are if it's a Microsoft shop you know as your might be their choice for you know public cloud or they might be interested in AWS so you got to kind of work through those you know scenarios and then build out a solution that's gonna work for them we and we rely on our solutions architects Brian veenu runs our sa team and he's got a group of five essays that we think are very adept at you know putting those solutions together yeah Brian's actually not not far from I said here you've got the new hands-on lab is one of the new things that you added here and anything from that or from other things at the event that you won't want to highlight as we wrap yeah I think I mean the hands-on lab gives you know customers the opportunity to come in and play with kind of structured and scripted demos and I see a number of customers in there using that so I'll talk to our team after the event and find out how it went we always try to look for you know improvements along the way but you know there's opportunity in there to play with those demos in terms of storage in terms of hyper-converged in terms of Dell OpenManage essentials which is the software that manages your entire server farm so I think that's been a good addition I'd say the other addition is this year is we were planning it we said hey our people are really good we need to get our people up in front instead of relying so much on the OEM and they're great and they provide great resources but I know that our people have so much to offer as well particularly because you know we're out there you know you're putting solutions together for customers and I think that breadth and depth you know comes through so that's been a nice addition this year where it's not just been Rick out on myself but we've utilized a number of members on our team Ed Palmer is the moderator for a customer experience as an outcome session this afternoon that we're really excited about because at the end of the day is a solution provider that's our job is to produce results and outcomes for our customers that's how we're going to be judged that's how we want to be judged so I'm really excited about that session because we've got em privada and Boston Architectural College they're going to present up their respective deployments and they were different of hyper-converged technology so I think the voice of the customer we really want to make sure we're continue to bring that back to this event so well Scott always a pleasure to see you thanks so much for taking the cube back to this event and thank you for all the customers we get access to we always loved to talk to the customers by the way if you're looking to get a customer on the cube that's we were always looking for customers so we look at the events or we do have a Boston area studio and a lovely Palo Alto studio so reach out to the team be happy to talk mom's to minimun thanks so much for watching the Q
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