Amit Sinha, WorkSpan | SAP SAPPHIRE NOW 2018
>> From Orlando, Florida, it's theCUBE. Covering SAP Sapphire Now 2018. Brought to you by NetApp. >> Welcome back to theCUBE, Lisa Martin with Keith Townsend. We are in Orlando in the NetApp booth at SAP Sapphire 2018. We are joined by a new person to theCube, Amit Sinha, the Founder and Chief Customer Officer at WorkSpan. Amit, welcome to theCUBE. >> Thank you for having me, excited to be here. >> So I'm really excited to understand more about WorkSpan, what you guys do. Tell us a little about that, what opportunity you saw in the market with respect to alliances that you went, "Ah why is it no one's doing that." You have this great idea. >> Yeah, absolutely, we had this ah-ha moment, in this day and age of connectedness around the world, there is not a single company that goes to market alone. Right, when the reality's that we all serve the same demanding end-customers. We got to align our marketing. We got to align our messages, We need to align our innovation. I mean just altogether in order to be more. Easier said then done, right. So that's we saw the opportunity, that what if there was a network of alliances that are connected with one another, and if they can truly define a joint innovation, a joint solution, take it to market, co-market it. When they co-market they can get twice the audience at half the cost, and then co-sell. That way they can improve their vendors, and we are truly seeing that, so that's the opportunity that we saw, to really make the life of the alliance manager, the alliance leader, simpler, and easier to do in this connected day and age. >> Well, essential because also on your website, 60 to 75 percent of announced alliances fail. That's enormous, so talk to us about some of the successes that you have had, talking with companies, as you say, that, you know, nobody goes to market alone these days, did they have those ah-ha moments as well when you came knocking on there and say, hey look what we're developing. >> Absolutely, so look at this large event here. Sapphire is one of the biggest enterprise events out here. Over 100 strategic alliances are here from SAP, and they will all make key announcements here about joint products, big golden markets, but can you imagine, three months down the line, 70 percent of them will be actually catching dust on the road. They won't even watch the people, the business cases will be the winner. And that's such a wasted opportunity. The amount of due diligence that goes into kind of creating an alliance, thinking about the business case, people putting together solutions. But then once they announce the keynote, that's where the decline really happens. There's no operational support behind, how do you take this to market. That's where WorkSpan comes in. People wanting to join sales plan, the joint marketing plan, the joint solution plan, to really operationalize that people coming together across the platform. In India we say that a marriage is between families, and that's very true. So really, an alliance is between companies, deep in the companies, not just the alliance manager working with another alliance manager. It's really marketeers, sales folks, alliance people. So, it's a family of two companies coming together. And that's where WorkSpan, why it's the foundation, the consistent process logic, and a data driven argument around it. So you can dig decisions on the base of data, to say, okay where is my alliance working, and where does it need help? You don't do post mortems after that, you can fix as you're going along. >> So let's talk about that process and data driven nature of alliances. Alliances are complex setups, just starting at the very beginning of saying, you know what, I'm, we're two companies, we overlap in areas of competition, but there's these outliers where we really can partner together to make that happy. You look on a show floor, you see brands that are obvious, you know, we're in the NetApp booth and we've talked SAP Hanna a lot, and right across the way is the Oracle booth, and they're talking heavily SAP on Oracle, so there's this opportunity to cooperate, and there's this area of competition. A lot of that is data driven, how do you capture that data and help create the process logic to help companies identify alliances and then execute upon, and manage those alliances going forward. >> Well I think that's an excellent question, so when you are living in a network in this interdependent work, you will partner in some areas and you will compete in some places. So for this network world, we need a new security model, so that only people who are allowed to see something are able to see that thing. We call this Attribute Base Access Control. Compare that to traditional applications which do role based access control, just because you're higher up in the organization, you get to see everything. But this new module of security, Attribute Based Access Control model, allows the right people to get into the right plans, so that they, and they alone, can see it. So you might be working for SAP on, let's say the Google relationship, or the Apple relationships, or the Oracle relationship, or the NetApp relationship, only those right people have those accesses. And the owners of those programs can control and secure that data. So what it allows a company to then do is, it's even more secure in this day and age. We can argue that in this day and age with GDPR and all those compliance efforts, that WorkSpan is far more secure, than sending spreadsheets out, which is the current mode of collaboration. So you can enforce a corporate policy around, what is your shared data, what's your private data. So in the same opportunity you can have private data for your own company, employees to see that as them as sort of partners. So that translucency, not transparency, but translucency is really really important when you do alliances, and that we understand is model of WorkSpan. >> So how do you help, like, for alliances marketing for example, and say there's a joint campaign, NetApp with one of their partners for example, and they wanted to do some lead generation activities, events, webinars, lunch and learns, digital campaigns, and they're gonna get leads that come in from that, and they might say, ah, okay, well I don't want to give you all of that. How do you help with some of that, I mean it kind of goes to the "coopertition" theme a little bit, but from a marketing standpoint, I'm just curious, how do you help either reduce or mitigate concerns that companies, alliance partners would have in that space, or do you come in and sort of help them from a strategic area to normalize some of these concerns? >> Yeah, so what we do is we partner with the company's marketing automation systems, so let's say NetApp is working with AP Cloud for customer. So at this event we announce the integration between WorkSpan and this AP Cloud for customer. Similarly other customers may have other marketing optimations, and you should see in a low quarter market, or a salesfirst.com, so we integrate with those systems. So what happens is marketeers can continue their contact database and their lead machine in those systems, and we get aggregate results in WorkSpan to really see which alliances are doing well. So we don't get into what marketing automation systems do, we partner and we integrate with them. So that, what happens in that, we are extending an investment the company already has made in their marketing automations tech, and we come across as a partner or alliance automations tech, so that really the alliances knew one another. And why is this important. This is important because if you're like an Intel or a NetApp, you may be working with a whole ecosystem of providers, and they themselves have their own marketing automation systems. So you imagine if you are at an intel or you're a NetApp or you're an SAP, you can get all this data back, because there's WorkSpan in the middle. So as a network, you may have just one percent of the data, but your overall network is far more intelligent than all the data you've been collecting. >> So again, whenever we get a topic like this, we have to invoke John Forrier's name and get some block chain conversation going on, from an ideal of, you know, basically there's just, you guys have become an authority of authentication, there's reputation, there's all these fundamental infrastructure things that you have to determine. And you think through, you scale this out beyond just, you know, alliances, and honestly technology is one area. There's all the attributes in manufacturing, in other companies, how does this align with, or a more aggressive question, how does this sort plant like, the ideas of smart contracts with the lies of block chain? >> Yeah, absolutely. So BlockShare is a really good implementation of what we really have done in WorkSpan. So, in WorkSpan, if you think about it, it's a network. There are transactions, they're like, flowing across different parties. And these transactions are trusted, right, across different parties. Let's say an Intel or a NetApp stays approved on our platform, the process extends to the partner and they get a contract, that simple. So in some ways, in living in a connected world, we need to have these kinds of smart contracts and trust in data source that is not just your own. We're living in a shared data world, right? So one of the key partners at Bolt, well NetApp works with this Bolt Intel as well as SAP, right. So, because SAP program funds the SAP marketing campaigns here, and they're both Intels, and they both come from trusted parties, NetApp is able to trust that data, trust that transaction that makes it too. So we provide that trans-foundation based on the qualities that.. >> Sorry, Amit, but that's kind of the trust foundation, as sort of aligns to what Bill Madridment said in his keynote this morning, about, you know, trust being this new currency. You guys have been attaining a lot of momentum in the Fortune 500 space. Tell us a little bit about how you're doing that, and then if there's a customer example that you, that's one of your favorites that you think really articulates your brand values, share that too. >> Absolutely, so we've been very fortunate that we've been trusted by a lot of Fortune 500 companies to come on the platform. Really want to orchestrate their platform and their ecosystem. And we are seeing this need that the head of alliances seen, they're going to be very strategic at the board, where they want to be data driven and numbers driven. They're no longer saying, I'm okay by saying that my alliance with such and such partner is going well. They want to be quantified, they wanna say it's going well by this much. So this is where the main value prop is, we have had companies on our platform that have generated 58 percent more leads, that have reduced their marketing cost by 50 percent. Intel and SAP specifically, this is their third year on our platform, and year on year they have collaborated more number of campaigns, deeper in the regions, where their marketeers are working with intel marketeers, for example. So they got a 24X internal marketing investment, [Lisa] Wow. where as they were expecting an eight to 10x marketing investment, so dramatically increased. For SAP, that meant 100 million dollars more than double at lower marketing cost, just because the two companies can unleash their shared potential with the shared customers across the world. Now this happened, this was not an overnight success, this is a three year success in the making, where there's deep partnership and collaboration at the regional level, at the marketeer level, and all rolling it up at the head of alliances. So Intel is one company, we have SAP of course as a marketing account. We not only work with hardware alliances like NetApp and Intel, but also their SI alliances are on WorkSpan, so large, as many as size you see here, those programs are coming at WorkSpan as well. People at Novel were invited on WorkSpan, HPE is on WorkSpan, so that's a great example as well of a Fortune 500 company. >> Wow, lot of momentum. You know, it's for companies like SAP, like WorkSpan, where you've got software and you've got something under the hood that a lot of people won't know what's happening, or further jobs don't have to know or care, it's always challenging for a brand to go, how do we show the value of our product and service is when it's not something we can touch, or see, or feel. And it's really through the validation, the best you can get, is through the voice of your customer. And the stats that you shared, you must be sort of salivating, with we can actually help you increase Legion by 58 percent, or increase revenue opportunities by 40 percent. I mean, you've got some really substantial data driven facts to show how you're transforming a business. That's got to be, that's gotta make doing business a little bit easier, that you know you've got such salitity. >> Actually when you think of the world, it's really diverse, right, but you can see patterns from this all. So when you work with a lot of partners and you're orchestrating them on your ecosystem, you're running different kinds of marketing campaigns or different sales opportunities. They have different traction depending on how you actually executed them, right. But when you step back and you say, hey, webinars don't really work well in Japan, late evening events work better in Japan. But in the US, one of the best course, it seems like webinars work better. Or such and such partner does a really good job of hiring clients in events, but this other partner I spent a lot of money with, it all seems to go in search or non advertising that I don't see a lot of benefit of, right. So you can make these data driven arguments by partner, by channel, by investment, by, you know by any metric that you want now. So now the head of alliance, this is exactly where the value profit for spenders. Now you can be totally data driven and say, this works, that doesn't work, so I should do more of this and spend less there. >> Fantastic, well Amit I wish we had more time to keep chatting, but thanks so much for stopping by and sharing not only who WorkSpan is and what you do, but some of the significant impact that you can deliver to your customers. >> Thank you so much for the opportunity, loved talking to you both. >> Likewise. We want to thank you for watching theCube, I am Lisa Martin with Keith Townsend, from SAP Sapphire 2018, thanks for watching. (electronic music)
SUMMARY :
Brought to you by NetApp. We are in Orlando in the NetApp booth at SAP Sapphire 2018. that you went, "Ah why is it no one's doing that." so that's the opportunity that we saw, that you have had, talking with companies, So you can dig decisions on the base of data, to say, the process logic to help companies identify alliances So in the same opportunity you can have private data So how do you help, like, for alliances marketing So you imagine if you are at an intel or you're a NetApp that you have to determine. So one of the key partners at Bolt, well NetApp works in his keynote this morning, about, you know, so large, as many as size you see here, the best you can get, is through the voice of your customer. So you can make these data driven arguments by partner, but some of the significant impact that you can deliver loved talking to you both. We want to thank you for watching theCube,
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Day One Wrap | SAP SAPPHIRE NOW 2018
>> From Orlando, Florida, it's theCUBE. Covering SAP Sapphire Now 2018, brought to you by NetApp. >> Welcome back to theCUBE, I am Lisa Martin, with Keith Townsend. We have been here all day at SAP Sapphire 2018. Keith, this venue in Orlando is so huge. It's the equivalent of 16 American football fields. >> Yeah, probably should not have worn a pair of new shoes. >> No, but you did close your rings, so it's a trade-off, right? >> It's a trade-off, yeah. >> So, the keynote this morning started out with a bang. Bill McDermott, the CEO of SAP, is probably the most energetic, evangelical, C-level I've ever seen on stage. You really could feel the excitement, the momentum. They also followed that with some great announcements. You know, they've been saying for awhile, being pretty bullish about wanting to not just disrupt the Sierra market, but wanting to become one of the world's most valuable brands. They wanna be up there with the Apples, and the Googles, and Coca-Cola and Mercedes-Benz, who all have products that we all see, and touch, and feel, and buy. And they announced that the brands e-rankings just came out the other day, that they're number 17, up four spots from last year. So, their momentum is, they're really putting their money where their mouth is. >> Yeah, so SAP is the cash register of the world. 70% of the world's transactions go through SAP, but most of us don't see it. So, it's amazing to see that they're ranked number 17 on those brands that are very, you know, if you told somebody you worked for SAP, they'd be like, oh, okay, I think I might have heard of that. >> Right. >> Or, I've heard that that was the reason why manufacturing is down, because the SAP system was down. So, it is a bold statement to say that you're gonna go from that, to a household name. Interestingly enough, part of that is becoming an ecosystem. So, becoming a platform. What we've heard today was a lot of talk about how SAP is transforming from a product company. You know, a point-of-sale system is one thing, but to say that you've built a ecosystem, and a platform around that, is the goal that I think I heard today from the stage floor. >> And you're right, you talk about, you know, them becoming a household name, with a product that's basically invisible to most people who probably use it. They have amassed 390,000 customers in 46 years. They've been around for a long time. This event, though, is massive. The partner area alone is huge. There's probably more than 20,000 people not just that are here, in Orlando, but, he said, Bill McDermott, a million people engaging with SAP Sapphire via the online experience. That's enormous. But to your point, it's all really fundamentally due to the partnerships, the systems integrators, the technology partners and more who have helped them on their transformation. >> Yeah, we had KPIT on, they said the guest has been on 20 Sapphires for 20 years, the event has gone on for 25 years in some form. He remembered, initially, they might have had one or two sessions. They have 12, KPIT has 12 sessions this year at the Sapphire 2018. There's a huge ecosystem of partners, here on the show floor. Over 500, I think, sessions in general. We had the VP of Community for S/4. They have 1,000 how-to videos on how to just do basic things in S/4. Huge community, huge event. SAP is starting to make end rolls and becoming, again, not just a products company, but an ecosystem company, I think. Sapphire in Orlando is a great example of how they're expanding the brand. >> Yes, and in fact, on the brand part, you know, that's one of the things that their CMO, Alicia Tillman, who was on main stage this morning, that's something that I've heard her talk about before. She's been the CMO for about nine months now, and she said, you know, and marketers will know, campaigns and messaging will change every quarter, six months, and that is fine. It's the brand narrative that they really started to work on at SAP. So, you're seeing this "Best-run companies run on SAP", it's sharing the value of what SAP can deliver with their partner ecosystem, in terms of how it's helping customers transform their businesses, transform industries, save lives. They've done a very focused job on showing how this invisible technology is really revolutionizing the world. They're now going, you know, full-force, embedding A.I., and really being quite bold, they're saying. I loved what Bill McDermott had on the slide this morning, of augmented intelligence. And there's always a lot of concern with A.I, right? Jobs being replaced. And he talked about what he, and some of the other world leaders, were talking about. And I liked augmented intelligence, to augment humanity, this connection of humans and machines working together. They're really being quite bold, and focused, in that area. I'm just curious what your take was from an advanced analytics A.I. perspective. >> So, there's a lot of talk around advanced A.I. analytics. At the end of the day, it's about actual business results. We're here in the booth of NetApp, who has done a great job, frankly, of transforming their image from a storage company in the middle of a transformation to being known as a data-driven company. So, NetApp has gone through a similar change that SAP is looking to do, from a brand perspective. Reasonably enough, we had the CIO, Bill, from NetApp, that talked about that transformation, and how data is a key part of their own transformation, internally. And, how SAP could probably hold NetApp up as a great example of a company that's using the predecessor to C/4HANA, which was just announced, on the staged hypers of taking data, analyzing that data, applying A.I, machine learning, more like machine learning in reality. Machine learning to that data, and then getting insights, so that humans can make better decisions. >> Right. You know, on that front, one of the themes I heard today, Keith, from not just Bill Miller, the CIO of NetApp, who was on here with us earlier, but some of their other partners, NetApp and SAP's partners, all talk about their own transformations, internally, as essential for them to become intelligent enterprises, which is a lot of what SAP's talking about. But I also thought that was quite valuable, from an external perspective, to hear NetApp talk so candidly about their transformation, and share that with their customers who are in similar positions. I think, when vendors will, say, drink their own champagne, and there's real proof there in the pudding. I think that's tremendously valuable for these brands. And we've just heard that kind of consistently throughout the day today, of companies that are showing how they're transforming to then help their customers also transform. >> So, one of the things that we like to ask on theCUBE is not just about current customer base, but, what new customers are you attracting? So, one of the interesting conversations is one of the last ones we had with WorkSpan, and how they're a small company, and they started out the gate with SAP, and how the brand has gone beyond this, oh, this is a manufacturing, supply chain, you must be a Fortune 500 company to even consider rolling it out to. You know what? We're a brand new company, providing a data-driven product, and out of the gate, we're selecting a S/4HANA and the platform to create this new product that's consumed by not necessarily technologists, that powers an alliance platform to find and curate business alliances. I thought that was an extremely interesting interview that shows the power of expanding beyond just a focus on traditional enterprise, but the power of data. And once you've become a platform, how you can power your partner ecosystem. >> I thought that was a great example, as well, of a company that's only been in business for three years, less than four years. How they saw this gap in the market, where they said, you know, we're surrounded by alliance partners of SAP's in this 16 football fields location that we're in. And WorkSpan found that 60 to 75% of announced alliances fail. Huge opportunity for them to then get in from a systematic perspective and align, you know, two companies' marketing automation systems, for example, and sales automation systems. And they really saw this big opportunity to, like you were saying, create an entirely new product, and probably create a new market as a result. I thought that was a really modern example of an idea that saw a huge gap, and can be transformative. I asked Ahmed, after we stopped rolling the cameras, all right, so you found 60 to 75% of these announced alliances fail, typically. What does WorkSpan think you can do to bring that number down? And he said, within two years, we wanna get that down to about 30%. >> Wow. That is an amazing stat. So, let's look at the companies that are digitally transforming. So we had two guests that I want to highlight, one with Mike McGivney from SAP SuccessFactors, which is SAP's people-focused cloud, and then Wolfgang Hopfes, the head of SAP Business for EMEA. And they're on a unique challenge. SAP has been around for 46 years, and in IT years, that's like, you know, 1,000. So, there's a lot of technical debt, that companies are now paying for. You know, back in the nineties, early 2000s, customizing SAP was all the rage. Now, customers are faced with, they have to digitally transform their organizations, how do they do so? Well, it's not so easy to move from a customized SAP to S/4. Bill trumpeted the numbers of 1,800 SAP HANA customers, which is great, well over a billion dollars in sales for an in-memory database. However, SAP has over 300,000 customers. So there's a lot of opportunity, but a lot of challenge. So, the ecosystem of partners, Fujitsu, NetApp, other infrastructure companies looking to help simplify the infrastructure so that technologists within these customer organizations can focus on the higher stack of those larger business challenges of basically pulling apart what they've built. Bill from NetApp shared how difficult their transformation was from their CRM to >> Hypers? >> Hypers. He called it painful, a painful six months. And what we saw today, I think, was a reality check. A lot of enterprises have a lot of pain ahead of them. >> Well, it's pain in a number of areas, and one of them is cultural. And I really thought, you know, you say, SAP being 46 years old is like, 1,000 in IT, or dog years. They're like the Gandalf of IT, right? But one of the things that I found quite remarkable is 46 year-old history, 390,000 customers. But clearly, they have been able to evolve their culture to be able to support what their customers need, and go from just being a supply chain procurement-focused type of business. And I thought that was really quite compelling, to see how they must have had to transform their culture, so that they can help businesses transform. They make it look easy, with the messaging and the momentum, but that was something that for a company that's an incumbent like that, is a bit of, you might say, even a model for how to do that right. >> Yeah, we talked to Joe Lazar, he's the SAP VP of Global Technology Partners. He talked about how SAP likes to be pushed to be a little uncomfortable by their partners, and we asked him the tough questions. You know, there's been tweets and there's been announcements from all the ACI vendors. I've talked to customer after customer that says, you know what, S/4HANA on HCI is what we want. A very quotable comment that he made was, we're not doing S/4 on HANA because we want to, we're doing S/4 on HANA because customers demand it. So, SAP is definitely listening to customer demand, S/4 on HANA is one of those things. You know, he tried to stay away from the bad word of certified on 4HANA, and validated, and focused on solutions, but SAP has a little ways to go. And that's kind of a, you talk to any HCI customer, validated and certified 4HANA is a bad word today, but SAP understands it and they're moving to certify the platform for HCI, so I thought that was a great example of them listening to customers and continuing to transform over the years. >> You're absolutely right. In fact, you know, if you look up digital transformation, one of the first pillars that you're gonna see is you gotta become customer-centric. And we really heard that a lot today. Even NetApp, when you were talking with Bill Miller about ONTAP in the cloud, going it's okay guys, maybe we have to listen to our customers. If we don't we won't be in business. That's a hallmark of an enterprise that is digitally transforming. >> Yeah, I'd argue that Dave Hitts was the one who forced that, that kind of cultural change. You had to bring in the founder to talk to the engineers and that had very engineer-driven thinking And I think Dave was very direct, like you know, we have to make the change or we won't be in business. The pendulum has changed to cloud. The SAP, which is not by any stretch of the mind, was never designed to run in the cloud, but they're adopting the technology for what customers are demanding. There's an AWS booth here, Fujitsu was the first one to say that, you know what, if customers need fail-fast environments, that's exactly where they should go, and put S/4 implementations, and then steady states should be moved to RMPRAM or private dating center or hosted solutions. So, the ecosystem seems to be embracing this change. >> Definitely. Anything that you're particularly looking forward to tomorrow for Day 2? >> You know what? I love talking to customers, so I'm looking forward to more customer conversations, talking about how is this being used? We haven't really talked a lot about Leonardo much. So, you know, IoT, A.I., how are these things that get a lot of press being perceived by actual customers? How are they being implemented? What's their true adoption rate? >> Awesome. Well, I look forward to hosting with you tomorrow, Keith. Thanks so much. >> I appreciate it. >> Thanks for watching. Keith and I have been at SAP Sapphire, bringing you some hopefully great informative content. From the NetApp booth, Lisa Martin for Keith Townsend. Thanks for watching.
SUMMARY :
brought to you by NetApp. It's the equivalent of 16 American football fields. So, the keynote this morning started out with a bang. So, it's amazing to see that they're ranked number 17 and a platform around that, is the goal that the technology partners and more We had the VP of Community for S/4. Yes, and in fact, on the brand part, the predecessor to C/4HANA, which was just announced, You know, on that front, one of the themes a S/4HANA and the platform to create And WorkSpan found that 60 to 75% of So, the ecosystem of partners, And what we saw today, I think, was a reality check. and the momentum, but that was something that So, SAP is definitely listening to customer demand, the first pillars that you're gonna see the first one to say that, you know what, Anything that you're particularly looking forward to I love talking to customers, so I'm looking forward to Well, I look forward to hosting with you tomorrow, Keith. From the NetApp booth, Lisa Martin for Keith Townsend.
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OLD VERSION - Amit Sinha, SAP | SAP SAPPHIRE NOW 2018
>> From Orlando, Florida it's theCUBE, covering SAP Sapphire Now 2018. Brought to you by Netapp. >> Welcome back to theCUBE. Lisa Martin with Keith Townsend. We are in Orlando in the Netapp booth at SAP Sapphire 2018. We are joined by a new person to theCUBE, Amit Sinha, the Founder and Chief Customer Officer at WorkSpan. Amit, welcome to theCUBE. >> Thank you for having me, excited to be here. >> So I'm really excited to understand more about WorkSpan, what you guys do. Tell us a little bit about that and what opportunity you saw in the market with respect to alliances that you went, ah, why is it no one's doing that, and you have this great idea. >> Yeah, absolutely, we had this ah-ha moment. In this day and age of connectedness around the world, there is not a single company that goes to market alone. Right, when the reality's that we all serve the same demanding end customers. We've got to align our marketing, we've got to align our messages. We need to align our innovation, and we need to sell together in order to earn more. Easier said than done, right? So that's where we saw the opportunity. That what if there was a network of alliances that are connected with one another, and if they can truly define a joint innovation, a joint solution, take it to market, co-market it. When they co-market they can get twice the audience at half the cost, and then co-sell. That way they can improve their vend rates, and we are truly seeing that. So that's the opportunity we saw, to really make the life of the alliance manager, the alliance leader, simpler and easier to do in this connected day and age. >> Well, essential because also on your website, 60 to 75% of announced alliances fail. That's enormous. So talk to us about some of the successes that you have had talking with companies, as you say that nobody goes to market alone these days. Did they have those ah-ha moments as well when you came knocking on there and said, hey look what we're developing. >> Absolutely, so look at this large event here. Sapphire is one of the biggest enterprise events out here. Over a hundred strategic alliances are here from SAP and they will all make key announcements here about joint products, big golden markets, but can you imagine three months down the line, 70% of them will be actually catching dust on the ground. They won't be even worth the paper the business cases were building on, and that's such a wasted opportunity. The amount of due diligence that goes into creating an alliance, thinking about the business case, people putting together solutions. But then once they announce it in the key note, that's where the decline really happens. There's no operational support behind, how do you take this to market? That's where WorkSpan comes in. We provide the joint sales plan, the joint marketing plan, the joint solution plan, to really operationalize the people coming together across the partnership. In India we say that a marriage is between families and that's very true. Some brilliant alliances between companies, deep in the company, it's not just the alliance manager working with another alliance manager. It's really marketers, sales force, alliance people. So it's a family of two companies coming together. That's where WorkSpan provides the foundation, the consistent process logic, and a data driven argument around it. So you can take decisions on the base of data to say, okay where is my alliance working and where does it need help? You don't do postmortems after that. You can fix as you're going along. >> So let's talk about that process and, data driven nature of alliances. Alliances are complex setups just starting at the very beginning of saying, you know what, we're two companies. We overlap in areas of competition, but there's these outliers where we really can partner together to make that happen. You look on a show floor, you see brands that are obvious. You know, we're in the NetApp booth for, and we've talked SAP Hana an awful lot and right across the way is the Oracle booth and they're talking heavily SAP on Oracle. So there's this opportunity to cooperate, and there's this area of competition. A lot of that is data driven. >> Yep. >> How do you capture that data and help create the process logic to help companies identify alliances and then execute upon and manage those alliances going forward? >> By the way, that's an excellent question. So when you are living in a network in this interdependent world, you will partner somewhere and you will compete with some places. So for this network world, we need a new security mark. So that only people who are allowed to see something are able to see that thing. We call this Attribute-based Access Control. I compare that to traditional applications which do Role-based Access Control. Just because you're higher up in the organization you get to see everything. But this new model of security, Attribute-based Access Control Mark, allows the right people to get into the right plans, so that they and they alone can see it. So you might be working for SAP on let's say the Google relationship or the Apple relationship, or the Oracle relationship, or the Netapp relationship, only those right people have those accesses, and the owners of those programs can control and secure that data. So what it allows a company to then do is it's even more secure in this day and age. We can argue that in this day and age with GDPR and all those compliance efforts that WorkSpan is far more secure than sending spreadsheets out, which is the current mode of collaboration. So you can enforce a corporate policy around what is your shared data, what is your private data. So in the same opportunity, you can have private data for your own company employees to see that is never shown to partners. So that translucency, not transparency, that translucency is really, really important when you do alliances, and then we understand this model of WorkSpan. >> So how do you help like, for alliances marketing for example, and say there's a joint campaign, Netapp with one of their partners for example, and they wanna do some lead generation activities, events, webinars, lunch and learns, digital campaigns and they're gonna get leads that come in from that and they might say, okay, well, I don't wanna give you all of that. How do help with some of that? I mean, it kinda goes to the competition theme a little bit, from a marketing standpoint, I'm just curious how do you help either reduce or mitigate concerns that companies, alliance partners would have in that space, or do you come in and sort of help them from a strategic area to normalize some of these concerns? >> Yeah, so what we do is we partner with the companies marketing automation systems. So let's say Netapp is working with SAP cloud for Customer. So at this event we announce an integration between WorkSpan and SAP cloud for customer. Similarly other customers may have other marketing automations solutions. Let's say (mumbles) or a salesforce.com. So we integrate with those systems. What happens is marketers can continue their contact database and and delete machine in those systems and figure aggregate result on WorkSpan, to really see which alliances are doing well. So we don't get in to what marketing automation systems do we partner and we to get with them. So that way what happens is we are extending the investment that a company already has made in their marketing automation stack, and we come across as the partner or alliance automation stack. So that way alliances with one another. And why is this important? This is important because if you're like an Intel or a Netapp you may be working with a who ecosystem of povides, and they themselves have their own marketing automation systems. So imagine if you're an Intel or if you're a Netapp or you're an SAP, you can get all this data back because there's WorkSpan in the middle. So as a network you may have just 1% of the data but your overall network is far more intelligent with all the data hat you can collect. >> So again, whenever we get a topic like this, we have to involve John Furrior's name, and get some Blockchain conversation goin' on. (laughing) From a ideal, you know, basically there's just you guys become an authority of authentication, you, there's the reputation, there's all these fundamental infrastructure things that you have to determine. That you think through it, you scale this out beyond just you know, alliances and auto (mumbles) technology in one area. There's all the attributes and manufacturing and other companies. How does this align with, or a more aggressive question, how does this plant like the ideas of smart contracts, with the likes of Blockchain? >> Yeah, absolutely. So Blockchain is a really good implementation of what we really have done in WorkSpan. So in WorkSpan, if you think about it, it's a network. Their transactions are like flowing across different parties and these transactions are trusted, right? Across different parties when let's say an Intel or Netapp sees a proven now platform. The process extends to the partner that they get a contract that's approved. So in some ways, in a living in a connected world you need to have these kinds of smart contracts and trusting data source that is not just your own. We're living in a shared data world, right? So one of the key partners that put, that Netapp works with is both Intel as well as SAP, right. So because SAP program funds an SAP marketing campaigns right here, and so is Intel's and they both come from (mumbles) parties. Netapp is able to trust that data, trust that transaction, execute. So we provide that trust foundation based on technologies on data. >> Sorry Amit, that's kind of the trust foundation, it sort of aligns to what Bill McDermott said in his keynote this morning about you know, trust being this new currency. You gus have been attaining a lot of momentum in the Fortune 500 space. >> Yes. >> Tell us a little bit about how you're doing that and ten if there's a customer example that you, that's one of your favorites that you think really articulates your brand value, share that too. >> Absolutely. So we've been very fortunate that we've been trusted by a lot of Fortune 500 companies to come on the platform. Really want to orchestrate their platform and their ecosystem, and we are seeing this need that the head of alliances is seeing they ought to be very strategic at the board where they want to be data to run and numbers to them. They're no longer saying I'm okay by saying that my alliance with such and such partner is going well. They wanna be quantified, they want to say it's going well by this much. So this is where the mean value prop is, we have had companies on our platform that have genetic for 8% mornings that have reduced their marketing cost by 50%. Intel and SAP specifically, this is their 12 year on our platform, and year on year they have collaborated a more number of campaigns deeper in the regions where their marketers are working with Intel marketers for example. So they are a 24x auto marketing investment. >> Wow. >> Where as they were expecting an 8 to 10x in a total marketing investment. So dramatically increased. For SAP, that meant $100,000,000 more in revenue at your marketing cost. Just because the two companies can unleash their shared potential with shared customers across the world. Now this happened, this is not an overnight success, this is a three year success in the making. Where there's deep partnership and collaboration at the regional level, at the marketing (mumbles) level and all will and up at the head of alliance (mumbles). So Intel's one company, we have SAP of course is a marketing account, they've normally worked with hardware alliances like Netapp and Intel but also their assigned alliance out of WorkSpan so a large, as many a size that you see here, those programs are coming on WorkSpan as well. We have the norm one bite on WorkSpan as well. HPE is on WorkSpan so that's a great example as well for Fortune 500 companies working on platform. >> Wow, a lot of momentum. You know it's for companies lik SAP, like WorkSpan, where you've got software, you've got something under the hood that a lot of people won't know what's happening or for their jobs have, to know or care. It's always challenging for a brand to go how we show a value of our product services when it's not something that we can touch or see or feel. And it's really through the validation, the best you can get is through the voice of your customer. And the stats that you've shared, you must be sort of salivating with, we can actually help you increase legion of 58% or increase revenue opportunities by 40%. I mean, you've got some really substantial data driven >> Yep. >> facts to show how you're transforming a business. That's got to be, that's gonna make you know, doing business a little bit easier that you know >> Yeah. >> you've got such solidity. >> Actually, when you think of the word it's really diverse right. Where you can see patterns from this type. So when you work with a lot of partners and you're orchestrating them on your ecosystem, you're running different kinds of marketing campaigns or different sales, a portion of these. They have different traction depending on how you actually execute it then right? But when you step back and you say, hey webinars don't really work well in Japan. Late evening events work better in Japan but in the U.S. on the West Coast, it seems like webinars work better or such and such partner does a really good job of hiring clients when events. But that this other partner I spent a lot of money with it all seems to go in search or plan advertising that I don't see a lot of benefit of, right. So you can make these data driven arguments by partner, by channel, by investment, by you know, by any metric that you want now. So now the head of alliance, and we, this is exactly where divided platform will expand this, now you can be totally data driven and say this works, that doesn't work, so I should do more of this and spend less there. >> Fantastic. Well Amit, I wish we had more time to keep chatting but thank you so much for stopping by and sharing not only who WorkSpan is and what you do but some of the significant impact that yo can deliver to your customers. >> Thank you so much for the opportunity. Love talking to you about. >> Ah, likewise. We wanna thank you for watching theCUBE. I'm Lisa Martin with Keith Townsend from SAP Sapphire in 2018, thanks for watching. (upbeat music)
SUMMARY :
Brought to you by Netapp. We are in Orlando in the Netapp booth and what opportunity you saw in the market So that's the opportunity we saw, that you have had talking with companies, So you can take decisions on the base of data So there's this opportunity to cooperate, So in the same opportunity, you can have private data and they might say, okay, well, I don't wanna give you So as a network you may have just 1% of the data From a ideal, you know, basically there's just So in WorkSpan, if you think about it, in his keynote this morning about you know, and ten if there's a customer example that you, the head of alliances is seeing they ought to be so a large, as many a size that you see here, the best you can get is through the voice of your customer. That's got to be, that's gonna make you know, doing business you've got such So when you work with a lot of partners and sharing not only who WorkSpan is and what you do Love talking to you about. We wanna thank you for watching theCUBE.
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