Lynn Lucas, Veritas | Veritas Vision 2017
>> Narrator: Live from Las Vegas, it's The Cube! Covering Veritas Vision, 2017. Brought to you by Veritas. >> Welcome back to Las Vegas, everybody. This is the Cube, the leader in live tech coverage and we're here covering, wall-to-wall coverage of Veritas Vision 2017, hashtag: VtasVision. I'm Dave Vellante, with Stu Miniman. Lynn Lucas is here. She's the CMO of Veritas; welcome to The Cube. >> I am so excited to be on The Cube for the first time. Thank you for joining us. >> Well, thank you for having us. We're really excited to have you. We were talking off camera and this morning, in our open, about Richard Branson, the keynote. Very inspiring, so interesting, and then you got an opportunity to interview him and it was really substantive. So what was that like, what was it like meeting him, what was he like backstage? Share it with our audience. >> Absolutely. So, first, I, it really was an honor. The man has, when you do the research on him, the number of businesses he's created and disrupted is really amazing when you go back and look at it. The record industry, phone industry, airline industry. I mean, it goes on and on and he's still doing it. What I was most struck with, though, is that he's really humble and approachable. So we spent about 20 minutes with him in the backstage, and he was just a very genuine person. Very concerned, as you and your listeners may have heard, in the keynote, about the impact of the hurricanes. Really committed to philanthropy now, and what I loved is that he really understood what Veritas is doing with data, and he was able to really quickly connect that with how it might help on important issues that he's concerned about, namely climate change, making communities part of businesses, and so forth. It was fantastic. >> Well, I thought he did a really good job, and you guys did a really good job, because he's like, wow, Richard Branson, big name. But why is he at Veritas Vision? And he came, he talked about his agenda, he talked about the hurricane, he connected it to data, to climate change, and he very, like I said off camera, in a non-self-promoting way, let us know very quietly that yeah, of course the fee that I'm getting here I'm donating to the cause, and you should donate too. Right, and it was just really, congratulations on such a good get. >> Well, we were thrilled to have him and really honored to have him, and I truly felt that he understands the importance technology is playing. He actually told us that they were without cell phone and any kind of internet connection right after the hurricane for about, I think what he said was about seven days, and he said it was a very weird, disconnected feeling, because it's become so prevalent in our lives, and then when they all left and got on his plane to go back to London to mobilize aid for the British Virgin Islands, he said that he looked back in the plane, and he said every single person is on their phone like this. And it's such an interesting and powerful tool though, for generating interest in, unfortunately, the very horrible events that have happened, and so the social media, the connectivity that we all experience and getting that word out, I think he really connected with what we do as technologists here, and he had a really fascinating conversation with us about his interest in flying cars, so he's seeing potential for flying cars in the next few years and as a way to perhaps help us reduce carbon emissions and he's excited about technology. So I think he had a lot of fun. >> And we should mention, I think, Bill Coleman and Veritas is matching contributions and then you have extended that through his non-profit? >> Correct, so Bill Coleman also is a great philanthropist like Richard is, and ever since he's arrived here at Veritas he's been very lean-forward with making sure that Veritas is giving back. It was part of the culture, but I really feel that Bill has augmented that, and so for these recent set of disasters, hurricane Harvey, hurricane Irma, Veritas has set up a funding, and then we are doing double matching, and what we did after the unfortunate hurricane Irma came through is Virgin Unite is donating to the BBI's. We've added that to the list of charities and double matching that, as well. >> So people can go to Virgin Unite and donate, or they can donate through your website as well? >> They should go to Virgin Unite and donate, they should go to the, there's also the American Red Cross in the Houston area and the Miami area that are doing donations. Donate, you know, direct through them. >> So please, take a moment, if you can. Donate often, you know, every little bit helps for sure. Okay, so let's get into it. Quite a show, second year of Veritas. It's the rebirth of Veritas, and Veritas, in our view, how do you feel, give us the sort of rundown on the show. >> Oh, I, ah, fantastic. The feedback from the customers, which is what I'm really most concerned about here has been, this year, last year was a great coming out, but this Veritas is much more innovative than we ever thought you could be. We heard the predictions around 360 Data Management last year, but wow, you've delivered. You've got a new set of exciting announcements around what we're doing to move to the cloud. Clearly, the partnership with Microsoft is a huge part of that. New innovations in SDS. And so we've seen a great rise in attendance this year, in terms of our customers, and we've had a fabulous new set of sponsors, which I'm just thrilled to have here. Microsoft, Google, Oracle, IBM, which I think shows the strength of what we're doing to help customers as they move to the cloud, and they really are transforming their datacenter environment. >> So, talk a little bit about digital, as a marketing pro. Every customer we talked to is going through, if you talk to the C-level, they're going through digital transformations; it's real. As a CMO, you're living in a digital transformation. What does it mean from a marketing perspective? How are you addressing, you know, these trends and taking advantage of them? >> It's crucial. I spend most of my time with my staff thinking about: how do we advance our own digital expertise and take advantage of the data that we too have. Really, CMOs are in command of so much data around customers, or should be in command of so much data around customers, in a good way, to provide more content that is directed at what their problems are. I think we've all experienced the uncomfortable feeling where maybe you Google something and suddenly you're getting ad after ad after ad from a company, and it might have been an accidental Google search, right? So we can use it for good in that way, understanding our customers. We're on a real digitization journey. It's a big word, but what it means for me in marketing at Veritas is really advancing and investing in our marketing infrastructure. One of the new things that we've just done is a complete underpinning reboot of Veritas.com, which the audience can see has gone live right here, for Vision. Making the site more personalized and more relevant to those that are visiting it. >> Yeah, Lynn, one of the things we've been digging into a little bit is you have a lot of existing customers with, you know, a very strong legacy. There's all these new trends, and you threw out lots of, you know, really interesting data. You know, the IOT with 269 times greater data than the datacenter, ah, how do you balance, kind of, helping customers, you know, get more out of what they have but bringing them along, showing them the vision, you know, helping them along that path to the future? Because, you know, change is difficult. >> It is, but you know, I have to say, and I think Mike Palmer said this as well, at one point, actually, when I've visited customers, I've been in, this year, I've been to Australia, I've been to France, been to Germany, London, Singapore, all over in the US, and talking to a lot of our existing customers, and what they're telling us is really that: we want your help in moving forward. So, we really embrace our existing customers. We're not in the business of trying to go around them. But they're our best advocates, and I think as a marketer, it's really key to understand that, is your existing customers are your best advocates. So we're helping them understand what we're doing for them today and also helping them learn how they can be advocates and heroes maybe to other parts of the business with some of these new technologies. >> Yeah, that's a great point. I'd love for you to expand on, you know, in IT it was always: up, the admin for my product is kind of where I'm selling, and how do I get up to the C-suite? Conversations we've been having this week, there's a lot of the, you know, cloud strategy, the GDPR, you know, digitization. It's, you know, the person who might have boughten that backup is pulling in other members of the team. Talk to us a little bit about, you know, the dynamics inside the company, where Veritas is having those conversations. >> Yeah, I think actually you brought up GDPR, and that's a perfect example. So GDPR is a regulation that is going to impact any company that is holding data about a European Union citizen, and it's an area that Veritas can really solve problems in, but we didn't know a lot of the legal and compliance buyers, which often are the ones making the purchase decisions in this case. We have been so thrilled to see that our existing advocates in the backup space have been bringing us into conversations and in Europe, what we've done so successfully now is actually bring the two groups together in roundtables and have our current customers bring us into conversations with legal and compliance. And it's creating, for them, stronger connections within the business, and that makes them more relevant to their bosses and those other lines of business, and there's a lot of proactive or positive feedback around that, that I think is what marketers and sales should be thinking about. It's not about how to go around, it's about how do I bring you with me. >> So, as you go around the world, I wonder if, again, another marketing, marketing to me, is very challenging; you've got a hard job. Marketers, I don't have the marketing DNA. But you want to maintain your relevance. You're a 30-plus year old company. Take something like GDPR. How do you think about the content that you serve up your audience? You can scare 'em to death, you know? That's what a lot of people are doing. You can educate them, but it's kind of deep and wonky. How are you thinking about that transfer of knowledge, you know, for the benefit of customers and obviously, ultimately, for the benefit of Veritas? >> So the way I think about that is B to H. Business to Human. So at the end of the day, you know, we talk about B to B marketing or B to C marketing. It's B to H, now, and what I mean by that is: at the end of the day, we're all human, individuals, we have a lot coming at us, as you've pointed out, with information and data, so what we've done is definitely not a scare tactic. Yes, GDPR is coming. But I think that in marketing, my philosophy is: let's work on how we can help you in the positive. I don't believe in the fear, uncertainty and doubt. And what we've done is approach it as we would hope to be approached, which is: let's give you some practical information simply, in amounts that you can absorb. And let's face it, I think Josie was the one that said this, our attention span is about that of a goldfish. I can't remember if it was plus or minus one second. And so, what we've actually gotten great feedback on is that we've broken the GDPR regulation down into very simple parts, and we've said: hey, here are the five parts. Here's how we're relevant and can help you. And we've done that in pieces that are as simple as a one-page infographic. We can obviously go a lot more complex, but at the beginning, when you're researching a topic, you're not looking for the 40-page white paper anymore. You're looking for what we call "snackable" pieces of content that get you interested. >> Yeah, that was good. I remember that infographic from the session yesterday. It was sort of, you know, discover and then four other steps and then, you know, made it sound simple. Even though we know it's more complicated, but at least it allows a customer to frame it. Okay, I think I can now get my arms around these. I understand there's a lot of depth beneath each of them, but it helps me at least begin to clock it. Another topic we want to talk about is women in tech. We had a great conversation with Alicia Johnson from Accenture about WAVE, which is Women and Veritas Empowered. Right? Talk about, again, the relevance of those programs generally and I want to ask you some follow-up questions. >> Sure, so I'm a big believer in those types of programs. We want to sponsor those here and bring together our own Veritas female engineering community, but also our customers that are here. I think that while we would all like it to be a world where we were at a neutral, bias-free, we're not quite there yet. And I think programs that bring people together, whether it's gender or any other dimension, are important to get people to connect in a community, share with each other, learn from each other, and so, I do hope one day for my daughter, who's 11, perhaps that this is a non-topic, but until it isn't, I think the power of sharing is important, and so I'm really pleased to have WAVE. It's our second year having WAVE. It was a bigger program with Accenture sponsoring it. And we look forward to continuing to do that. Veritas also will have a big presence at the Anita Borg Institute, which is coming up next month, as well. >> Yeah, and The Cube will be there, of course. It'll be our, what, fourth year there, Stu? So it's a big show for us and we're obviously big supporters of the topic; we tend to talk about it a lot. And I think, you know, Lynn, your point is right. Hopefully by the time our daughters are grown up, we won't be talking about it, but I think it's important to talk about now. >> Lynn: It is. >> And one of the things that Accenture laid out is that, by 2025, their objective is to have 50 percent, you know, women on staff, and I think it was 25 percent women in leadership positions. I was impressed and struck, and I wonder if you can comment as a C-level executive, struck by the emphasis on P&L management, which, you know, tends to be a man's world. But, thoughts on that and you, as a C-level executive, you know, women in that position? >> Yeah, and again, it's one of these things where I'll have to say it's a little both uncomfortable, but obviously I feel that it is still important to talk about because I wish we were at a place where we didn't have to. I'm really proud of Veritas, because we have myself and Michelle Vanderhar on Bill's staff. So Bill has been a promoter of having diversity on his own direct staff, and I think that top down approach is super important in Silicon Valley and any business that there's real support for that. And Michelle Vanderhar is our chief council, which has, in many cases, not been a position where you would have seen a lady leading that. So we work on that at Veritas, and I personally believe it and I think Mr. Branson said that, as well, in his keynote as well this morning. When we have diversity, we have a breadth of ideas that makes it just a better place to work, and frankly, I think, leads to better innovation in whatever field that you're in. >> Lynn, last question I wanted to ask you, the tagline of the conference is: the truth in information. So much gets talked about, you know, what's real news? You know, what's fake? What do you want people, as the takeaway for Veritas and the show? The truth in information is our rallying cry, and you're right, I think it couldn't be more timely. We're not here to take a particular political stance, but what we find is in the business world, the companies are struggling with: where do I find what's really relevant? Let me give you a story. I was in France earlier this year, sitting with a CIO of one of the very largest oil and gas companies in France. Happens to be a lady who was formerly the chief data officer and she'd moved from that position into the CIO position. And when we talk about the truth in information, the example that she gave us which was so striking is that they've been doing the scans of the Earth, and actually the streets of Paris, for 50, 60 years, to understand the infrastructure, what they may have, and so forth, and at this point, with all of that data, they literally are having a hard time understanding what, out of all of these pieces of information, these topographical scans that they have, is relevant anymore. And this is the same story that I've heard in pharmaceutical companies that are doing drug tests. This is the same story that you would hear in, frankly, media companies that are doing filming, and are trying and all of this is digitized. So, when we talk about that with our customers, it really resonates, is that with so much coming at us, it's hard, in business as well as it is in our consumer lives, to really know: what do I have that's relevant? And I think the opportunity Veritas has is to help customers with a single data management platform, start to get a handle on that and be able to be much more efficient and productive. >> Alright, Lynn Lucas, we have to leave it there. Thanks so much for coming on The Cube. We really appreciate it. >> Thank you! I really enjoyed my first time. I can't wait to be back on again, and hope to have you guys here next year, Vision 2018. >> We'd love to be here. Alright, bringing you the truth, from Veritas Vision, this is The Cube. We'll be right back. (uptempo musical theme)
SUMMARY :
Brought to you by Veritas. This is the Cube, the I am so excited to be on and then you got an is really amazing when you and you guys did a really good job, and so the social media, the connectivity We've added that to the list of charities in the Houston area and the Miami area and Veritas, in our view, Clearly, the partnership with Microsoft you know, these trends and take advantage of the and you threw out lots of, and talking to a lot of Talk to us a little bit about, you know, that is going to impact You can scare 'em to death, you know? about that is B to H. and then, you know, made it sound simple. really pleased to have WAVE. And I think, you know, and I wonder if you can comment that makes it just a better place to work, and actually the streets we have to leave it there. and hope to have you guys We'd love to be here.
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