(snazzy music) >> From Boston, Massachusetts, it's the CUBE, covering WTG Transform 2019, brought to you by Winslow Technology Group. >> Welcome back, I'm Stu Miniman and this is the CUBE exclusive coverage of WTG Transform 2019. It's the Winslow Technology's Dell MC user group, and therefore, we are always thrilled when, not only do we have a user on the program, but we have a local user who's also the Chief Information Officer. Shawn Rothman, who is the Chief Information Officer, CIO, of the town of Weymouth. Coming up from the south shore, a nice easy drive when the traffic isn't too bad. Shawn, thanks so much for joining us. >> Thank you, glad to be here. It's Boston though, so there is no such thing as the traffic being easy. >> Yeah, the traffic and the weather. Just wait a little while, it'll change greatly. We've got the mast plate right behind us with Fenway, and yeah, it is starting to get to the evening. You know, Friday commute back. But uh, you're probably going to the Sox game, so you won't have to worry about that. >> Exactly. That's my plan, is to wait it out. >> All right. So, as I mentioned, town of Weymouth about 12 miles from where we're sitting right now. You know, you're the CIO. Give us a little bit about, you know, what that means to be the CIO of a town here in the commonwealth of Massachusetts. >> Yeah, so you know, IT is so different when you get out of the corporate setting. We have a lot of high needs or requirements. There's a lot of public safety needs, things like that, that are consuming often. But the drive isn't always there to take advantage of it, so we've been continually working to grow new things, to grow new technology in Weymouth. We uh, I'm really struggling, sorry. >> Yeah, no it's great Shawn. Give us a little bit about, you know, what you can, how many people that you've served in the community, and your team itself, how many people you've managed, just to give us a little bit of a scope. >> So, in Weymouth we have about 500 full time employees within the town side and another, you know, more than 2,000 if you take in our schools. Now we have a separate IT department for our schools. We share combined networks, so we have a private dark fiber network that runs throughout the town that we share. I provide services for police, fire, DPW, emergency management, finance, all the things that you kind of do, public works. It's a lot of different areas. There's a lot of different needs and ways that we can meet the needs of the public. >> Okay, that's awesome. So underneath that, so infrastructure is a piece of what your group owns, yes? >> Yes. >> Give us a little bit, kind of scope that out for us, what that means when kind of the pieces that allow you to deliver those services to your constituents. >> Right, so it starts with lots of things people don't see, right? So, IT is often very hidden. If we're doing our job well, people don't really notice us. So, like I said, we have dark fiber all throughout the town that enables us to do everything from public safety communication, data replication, allows for DR so we have multiple sites for our data. We run Compellent SANs, based off running Dell servers, running VM ware. And, we run two different set ups. One at the town hall and another at my police department, and that provides my disaster recovery and things like that. From there, then you start looking towards facing of customers. We need to run bills for taxes, and water, and utilities, things like that, so, all those pieces start to play in. We're continually looking to grow in that area, so, one of the areas that we're actually looking at right now is increasing our presence online, as far as people's ability to apply for permits online to have inspectional services done online, to pay their bills online. You know, I think everybody wants their experience online to be Amazon, right? Go, open up your cart, buy up, put a bunch of things in there, hit pay, and be done. And, that's the direction we're trying to move, these days. >> Shawn, some of the fascinating conversations I've had in the last few years is when you talk to government agencies, municipalities, and the like, and that word gets thrown out, digital transformation, and what that means from you. Right, you know, today, you know, me? I live in a town here in Massachusetts. Yeah, gosh, why can't everything just be something that, I talk to my home assistant and it just gets done magically, and it's nice and easy? But you know, it's a journey that we all need to go on and there's some things that, you know, you don't have unlimited budget and unlimited head count to be able to manage that, so talk to us a little bit about, you know, does digital transformation mean something in your world? And, how are you helping to deliver some of those mobile enabled services? >> Yeah, so that really, I run into really two challenges there, well multiple challenges, more than two, but two really big challenges. One is getting people used to the idea of doing things in a way that they haven't done it before. You don't need to come to the town hall, go online and do it. You have to understand that billing, if you pay online, you pay with a credit card, there's charges that get assumed. With Amazon, that gets eaten by the product managers and things like that. Well, we don't have that, so those are surprise fees for people. So, those are challenges to teach people about. We also then have problems with teaching people within the town. Hey, I've always done my business x way. People come and see me, they do things, they fill out this form, they move along, and it's kind of transforming their abilities to understand and move in that technical age, also. Those are kind of the two biggest areas. Outside of that, is, you know, the up side is huge. We're talking to another community that has kind of gone to these things online, and they say they're getting like 40 to 60 percent of their building permits between midnight and 6:00 AM. That's a whole new world for the way the government has worked in the past. >> Yeah. Shawn, come on. I live in a town here in Massachusetts. We are proud of our 300 year old legacy and the way things are done here, which is a little bit different than the conversation we're generally having in IT these days. >> Yes, for sure. (chuckling) >> Great. So, you mentioned a little bit, you know, I hear Compellent SANs. You've got disaster recovery and all these pieces, so tie us into this event. What brings you to WTG Transform? Of course, I know Compellant has a long history of the team here, Scott and the team, so how long have you been working with them? And, tell us a little bit about the relationship. >> We've had a Compellent SAN actually installed by Winslow, it's got to be nine plus years ago to get started, and it's just kind of been one of those things that grew. You know, we started with Compellent, and then Dell bought Compellent, and we had HP servers, and while it was nice to have everything together, so we moved to our Dell servers, but I love to come here and see kind of where things are moving, where Winslow is going, where there's opportunities for me kind of to meet people's needs in ways that they're looking for that maybe I don't know about, ways I can protect our data, ways I can protect my constituents and my residents. Those are all concerns, and this is a great opportunity for kind of see all those different pieces, to get my hands on things once in a while, or to hear something that would get me moving in a direction maybe I hadn't previously looked at. >> Shawn, is there any initiatives you have, or technologies that you're poking at that you'd like to understand more, or things that you're looking for from kind of the vendor community that would make your world easier? >> It's hard to know what you don't know, and so there's always something new. Every time I get here, I see something that I'm like, "Man, this could really be transformative for us." It's often different to figure out how and when to implement those things. So, I don't know that I have, you know, I don't know that thing I don't know yet, I think I haven't found that key hot button for this year, I don't think. >> You bring up a really good point, a question I actually asked for years is, how do you keep up? And, of course the answer is, I don't care if you're the smartest person at the most important company in the world, no one can keep up with all of it all the time. So, the question is, who do you rely on to help you to understand and learn some of those new things? >> Yeah, so I mean, we all look at things from media, and there's Spiceworks is a great community I use, but my VARs are kind of, that's really where the rubber meets the road for me, And, you know, Winslow has just been, there are many things that I would, I'll take and leave. There's technology I use, and if I had to replace it, I get rid of it. Well, Compellent, Winslow, that combo is, I mean, it's called dead-hand technology, I mean, it doesn't leave, it's not going any place. They're crucial to me, knowing where to go, how to go. They help me figure out road maps, they've always kind of gone above and beyond in making sure that my needs are met, and that I know the direction things are going before I get jammed into a spot where I can't get out. >> Yeah, so last question I have for you, Shawn. CIO of a town here in Massachusetts, where do you find it kind of different and the same compared to the peers that you'd be talking to at an event like this? >> It's hard to find other venues like this. There's some government run programs, but they're not the same. >> So, I guess just to, what I'm asking for is when you talk to your peers here, do you have some of the same concerns and the same looking at technology, or are there opportunities or challenges you have working for a town government that maybe the average mid-sized business wouldn't? >> Sorry, yeah. Yeah, I think we share a lot of security concerns. Security, I think our concerns are very much aligned, right, we're all worried about what's happening outside our environment, we're concerned about the weakest link, which tends to be our end users ability to click a button, but outside of that, when we get to like how business really works, at times we're very different, at times we're very similar. So, my needs for disaster recovery, again, two buildings across town, that works for me. If I lose those two buildings across town, two, three, four miles, I've lost everything I care about, where a company, you lose something, you need to have backups across the country. So, there's some different needs, but the reality is we both need to protect our data, we both want to provide quality service to the people that depend on us, we both want to be moving in positive directions, we both have constraints on our budgets. So, I think there's a lot of overlap for me that I can pick up information here, even if sometimes the exact model they use isn't the same as what I would use. >> All right, last question I have for you, Shawn is, when I travel, you know, I live about 26.2 miles from downtown Boston, but I say I'm from Boston because people definitely outside this country, and even across this country, don't necessary know much of Massachusetts, so when you talk to somebody, how do we put Weymouth on the map? >> So, Weymouth is on the south shore of Boston, but generally, I would say the same thing, I'm from Boston, but we're, like you said, I mean, we're less than 10 miles really from the edges of Boston. We're right along the water, we have one, actually, one of the busiest ports in Massachusetts, outside of Boston, itself, Boston harbor, and so, you know, we're kind of right here in the middle of everything. >> Yeah, absolutely. Well it's getting close to beach season, it's actually the first day of Summer here. So, Shawn, thank you so much for sharing this story, town of Weymouth, and what's happening in your world, really appreciate you joining us. >> Thank you for having me. >> All right, we'll be back with more coverage here from WTG Transform 2019. I'm Stu Miniman, thanks for watching the CUBE. (snazzy music)

>> From Boston, Massachusetts. It's theCUBE. Covering WTG Transform 2019 brought to you by Winslow Technology Group. >> Welcome back. I'm Stu Miniman, and we're at WTG Transform 2019 here in Boston, Massachusets. Happen to welcome back to the program the CTO of Winslow Technology Group. Rick Gouin spoke to the customers this morning, threw in a bunch of data points, got us all thinking about where we are today and where we're going tomorrow in the cloud. Rick, thanks so much for joining us >> Hey, thanks for having me. >> All right, so rick, you and I, we've known each other for a few years now, we have these great debates as to kind of where we are and where we're going. I attended a Nutanix event a couple years ago, and Nassim Taleb, who is the author of a number of books including Black Swan and Antifragile, he worked on Wall Street and he said look, we all try to make these predictions, but we think it's going to be a line, or maybe they'll be slow adoption, but the black swan that he said is something, just the quick thing is you've never seen a black swan, you'd think that all swans are white, and once you've seen a black swan, you're like, oh my god, everything that I thought I knew I have to think any questions. Predicting the future, especially in a never changing world where we don't have all the facts and when we can't predict, is really challenging. So understanding whether cloud will take 80% of the market or 30% in the next five years is a little bit of a complex thing. It's like trying to predict the weather here in New England where we're watching the clouds and the rain roll in and roll out. Start with us as to Winslow Technology, your customers, where they are with cloud, and how that conversation goes with them today. >> Yeah, so I think you make a great point about these statistics, these assertions, these predictions. We're getting bombarded with them without context, and I think that it leaves a lot of our customers feeling like they're behind the curve a little bit because have bandy about the, you'll hear 80% of cloud, of companies have a cloud strategy, and there's never the follow up to see did it change two weeks later, was it actually implemented. And so, I think what we can all agree on is that one, all of these technologies are going to continue to grow. Their adoption is going to continue to grow. We're going to continue to figure out different ways to extract value from those services, but the other part of this, and I think it's really where Winslow fits in, is that we want to help our customers position themselves to take advantage of that. So I want to help our customers transform what they're doing today. If we look out at that three, at that five year mark, we know that we're going to have a lot of workloads out there. I don't know what the percentage is going to be, I'm not going to throw a fake number out there, but we know that it's going to be bigger than the one today. And we also, I would assert, that there are things we can help you do in your on-prem environment today that will help you make you better prepared for that transition and allow you to attack that, hopefully, in a more strategic and well considered way. >> Yeah, absolutely. Well rick, I am very sure 87% of all statistics lie, and beyond that, I would poke and prod at any numbers that I see there because look, numbers are numbers, and as you said, things do change all the time. >> Context. >> When I look at some of the tailwinds that have been driving your business the last few years, hyper convergent infrastructure, some of the services wrapping around, help customers with their security journey, with their cloud journey. You've got a number of partners that are there. The bombardment that your customers get, it doesn't stop. If they open up, they open up the news today, it's like oh, AWS just unleased their latest on outpost, and VMware is partnering with all the clouds, and therefore you better be ready for it. The thing I'll poke a little bit at, I don't mind that customers think they're a little bit far behind because what they need to be doing is being that change mindset because the worse thing they can do is just say, well, I've got it the way I want it and I'm not going to change. And I think that that's something you would agree with and that Winslow's helping them to try to keep up because nobody can keep up by themselves, so they've got to be able to turn to partners like yourself to keep up. >> Yeah. I think one of the think one of the things that was telling that I touched on earlier today a little bit was the number three reason that we heard from our customers for why they weren't leveraging the public cloud was because they didn't know how. And I think that that's telling, I think that sort of response to the whole notion that they're feeling behind the curve, but I also feel like you mentioned hyper converged, you mentioned some of these other partners we work with. These guys all have some great stories that will allow our customers to take a first step. What we're not talking about is saying hey, customers, you've got to re-platform everything. You've got to re-write everything to leverage all these different cloud services and cloud platform. That's a big lift for a lot of our customers, but what might not be such a huge lift is leveraging some of those cloud services, cloud connectivity capabilities that are built into those platforms from those partners like Nutanix, like VMware, like Dell EMC. >> So rick, I really liked your line that most customers, many customers end up hybrid by accident. And unfortunately, I think that's where we are when you go talk to them, they might not understand hybrid cloud, multi cloud, they're just like oh, that's vendor terminology, but do you have SAS? Oh, absolutely, they've all got O365 and Salesforce, and a whole host of other ones. Three which probably IPO today. And are they using a public cloud? They definitely are. Most of them at least understand they're using it as opposed to five years ago it was like oh, wait, we actually checked all the IPs and we had three groups that we didn't realize that were doing the old stealth IT. So what is the advice, how do we make sure we get everybody talking in, what are some steps to move forward on that strategy to actually have a coherent cloud offering, not just the pieces that I put together because that's what different groups did. >> Sure, yeah. I think the hybrid by accident scenario is one that we're seeing more and more often from our customers and also just from other folks in the industry. And I guess just to kind of expand on that a little bit, what we're talking about there is when somebody that we're working with perhaps goes into a project, goes into a cycle with the notion that they're going to be all of one or all of the other. I'm going to put everything in the cloud or I'm going to put nothing in the cloud. And what happens is you find a workload that doesn't fit where your whatever your direction is. And so all of a sudden, if you're one of those people who say oh the cloud is just somebody else's computer. Next thing you know, you're on O365, next thing you know you're consuming Dropbox or who knows what. You've got all of these different public services and you have no integration between your on-prem environment and all these public services you're leveraging. And so, you find yourself in a scenario where you're in a hybrid by accident, and which means that you didn't build in the sort of management that would be able to consider these different silos of information. And so, what we kind of advocate is that when you're approaching these strategic decisions, recognize upfront that you may very well end up in hybrid scenario, at least in the next few years this is probably what it's going to look like, at least that's what I think. Recognize that upfront and build that into your plan. If you plan to end up in a hybrid end state, you're whole environment is going to be such much more cohesive, you're going to have that app mobility, you're going to have so much more flexibility than if you end up there by accident by moving half your workloads out, lift and shifting some things over here, some stuff gets left behind, different groups are managing different things 'cause they're different skillsets. If you plan to be in that state at the end, you're going to be in much better shape, but you're also going to be well positioned to continue to move things out as those services become more robust and as you can extract more value from those for your business. >> I think if you've looked at the history of IT, it's very rare that we get one thing to rule them all. >> Right. >> And it's like, well, Ethernet's done a good job at networking, and the mainframe had it's time there, but at the end of the day, five years from now, it might just be all my solutions are cloud, but it's just, as you said, that location matters a little bit less because by the way, it's not just public and private, that edge computing thing is a huge draw that most companies I talk to have some kind of IOT and censure strategy that they're picking out. How can users be data driven to get to the right things in the right place and really make smart decisions? >> Yeah. So I think that there's two facets here to being able to make data driven decisions. The first is that you have to collect the data. We have to put in the diligence, so certainly, that's one of the places that we're able to help our customers in collecting and in quantifying it, attaching dollars and cents. Here's what the services will cost, here's what the professional services, the re-platforming will cost. Let's wrap some numbers around this. If you're trying to make those decisions, if you're creating a strategy, and you haven't taken a look at what your costs are going to be, what your level of effort is going to be, that's a super incomplete strategy, and it's one of the frustrating things for me as a customer facing resource to walk into one of those situations where a customer is dead set on their strategy, but really doesn't understand it themselves. We really welcome the opportunity to help those kind of do their diligence to be able to create more informed and data drive strategies. Leveraging information from their own environments. >> All right. Rick, last thing is we know things are changing all the time. What's the last thing you want people to know about Winslow Technology 2019 that they might not have understood if they looked at the company a year or three years ago? >> Yeah, so I think that some of the big changes that have really come to us in the last couple years is we're adding technical firepower at alarming rate. Our growth is really focused on the services delivery, and the engineering talent we've brought in high end security resources, high end VMware resources. We're able to deliver those cloud connectivity capabilities from all those different products that you mentioned. We're able to deliver a fairly robust security portfolio today, not to mention, the highest level of VMware expertise that there is out there. So we put a lot of focus into the services, into professional services, into helping our customers sort of understand and make that journey, straddle that public, private, hybrid, multi sort of thing. And we think that services is going to drive a lot of this for us going forward. And so our capabilities are growing leaps and bounds, year over year in the services and engineering talent perspective. >> All right, well, Rick Gouin, CTO of Winslow Technology. Always a pleasure to catch up. My prediction, next year I think we'll be another five to 10% in our agreement as to what the future looks like. >> I like it. >> Just because it will be today as opposed to tomorrow >> Yes. >> in the viewpoint. Be back with much more here from WTG 2019. I'm Stu Miniman. And thanks for watching theCUBE. (upbeat music)

>> Massachusetts, it's theCUBE! Covering WTG Transform 2019. Brought to you by Winslow Technology Group. >> Welcome back, I'm Stu Miniman, and we're here at WTG Transform 2019, across the Mass Pike from Fenway Park where we're hoping the rain's going to stop in time for the game tonight where we have 189 users here with Winslow Technology, digging in a lot of technology, networking with their peers, and I'm thrilled to have on another one of the ED users on the program. Plamen Dimitrov is director of Information Technology at Kiawah Island Golf Resorts coming to us from South Carolina. Thank you so much for joining us. >> Thank you for having me. >> All right, as I was actually telling you, I'm familiar with Kiawah, my father is retired down to John's Island right off of Charlestown, South Carolina. You have a beautiful golf course there, there've been professional events there, we actually have one of our Cubeos, does some PGA coverage, John Walls, so he and I have talked about Kiawah a few times, but for those of our audience that aren't as familiar, haven't been able to enjoy it, tell us a little bit about Kiawah. >> Kiawah is a beautiful island, over about 10 miles of oceanfront, side, where the Kiawah Golf Resort is spread out. We have different accommodations with a lot of different activities for all ages, starting with the Sanctuary Hotel, which is a Five Star by Forbes and a Five Diamond by AAA. Or you can choose any of our villas from one to eight bedroom villas. We have five beautiful golf courses, which one of them is ocean course, previously hosted Ryder Cup in 1991, and PGA in 2012, and we are also proud to be a host of the PGA 2021, very exciting. Apart of that, we are announced to be Tennis Resort #1 in the world by tennisresortonline.com. We have over 22 tennis course, different variations from car course to clay. On top of that, we have a lot of pools, swimming pools, water parks, a lot of recreation, kayaking. It can be a beautiful journey for any visitors. >> Yeah, so, Plamen I know some of the IT people listening to this are going to be like, "Boy, he's got a tough job there!" Sounds gorgeous, right on the ocean, so many things there, bring us a little bit inside the IT, your world, what that entails, and, boy, there's got to be some different challenges and opportunities that you face, versus the kind of traditional business IT. >> As every island, we have all of our friends, like salty water and all things like that. And besides that, I've mentioned that the company's spread out over 10 miles, we have a total of 23 locations, and all they share the same systems and applications. Our current challenges, from an IT standpoint, are things that not all of the vendors that can keep up with the current technology and the all new and moderns, so we have some, what we call, old school applications, they can't keep up, and then you have the new applications that can be hosted on the Cloud, for instance. In the same time, those applications need to somewhat work with each other and have some interfaces, so this is where we face the, these days a challenge, a little bit, and where our partnership with Winslow, were able to help us determine which is the best route for us. And we determined that having a data center on island, and they have another one off the island, is the best for us to go. They helped us go through the planning of what's the right set up to be used, and I think we're in the right direction. >> Okay, great, so you have two data centers and you're also using Cloud services, if I heard right? >> Correct. >> Okay. There's been a big discussion here, is like, all right, what is the Cloud's strategy and it is an ever changing world and there is no one right answer, so, when you look at yourselves, what is your Cloud strategy today and what makes you help determine where you'll be moving in the future? >> In one of the sessions, they mentioned it's all about checks and balance, and it's to be able to measure how to apply your cash in a way that it makes sense, and one day, maybe, for some applications makes sense to be on premise, another day makes sense to bring it on the Cloud. And I can give you an example, recently what we did was, we were looking into switching to Office 365, pretty much everybody knows about it, and there's a good study that, after you go over a certain threshold, it's much easier to, and much more cost effective, to have something on premise versus going to a Cloud version. Now, again, it depends on the size of the company, it depends on the... Your future projects and goals, for some people it may be different than us. But I think that the future more and more, things will be what's called colocating the Cloud, which is mainly by other providers, and we're going to have two called a key that you can get to those applications from anywhere. >> Plam, bring us inside a little bit that the data centers, you said you have two of them, what's your infrastructure stack look like today? >> We've been looking at the various solutions, hyper-converged, and hybrids, and with the help of Winslow, we determined that sticking to the 3-2-1 traditional solution is the way we go. We use their Compellent products, all flash erase, very flexible and very reliable, very nice speed it provides, performance-wise they're a great product. Then, after that story solution, you have two data switches and then a number of servers. We use, on top of that, the VMware as our hypervisor, along with their VDI environment called Horizon for some remote clients that they don't need much, but that's basically our setup. >> Great, and how long have you been using the Compellent solutions? >> The Compellent solutions, we've been using them for a year and a half, since I joined the company, but my relationship with Winslow goes far back, since 2013 where I used to work for another company here in Nantucket. And the very first person I worked with was John Cliffords from Winslow. Very great guy, and he introduced us to the Dell world. This is when we bought the first EqualLogic and afterwards, I went to Belmont, where we also bought (mumbles), and we just keep going along. >> All right, great, Plamen, last question I have for you, what brings you to an event like this, what were you hoping to get out of it, and how's it been going for you so far? >> Well, what brings me to an event like this, most of the time is on one side to see what Dell has to offer, and some people attend, they'll conference, but I think a place like this, where you have smaller scale conference, it's much more beneficial for me. A, from a learning experience and B, from creating connections, making connections with other users, which this is the best because sales rep can say, "Yeah, this is what you need." But then, from a user perspective, it's priceless to absorb experience. >> All right, well, Plamen Dimitrov, I really appreciate you sharing your journey, and everything that Kiawah Golf Resorts is doing, thank you so much. >> Thank you very much. >> All right, we'll be back with more coverage here from WTG Transform 2019, I'm Stu Miniman, thanks for watching theCUBE. (funky electro music)

>> from Boston, Massachusetts. It's the queue covering W T. G transformed 2019 by Winslow Technology Group. >> Hi. I'm Stew Minutemen. And this is the Cuban W. T. G. Transformed 2019 here home game in Boston, Massachusetts, our third year. The event happened a Welcome back to the program. Second time on the program in less than a year. Matt Kozlowski, Who's the vice president? Professional services, Winslow Technology Group. Thanks so much for joining. Thank you. Alright, uh, second tie I've had on the program, but first vest and cufflinks you like today. So, you know, showing your own individual style for, >> like, the Ted talk. Look, >> Absolutely. So we will keep this under 18 minutes. Okay? Probably be more like about 12 theirs and no slide. But you tell us a story of change and inspiration. Uh, you know, in all seriousness there what? I actually want to hear the story of change that we're seeing inside of Winslow attack. So, um, you know, question I asked, You know, some of your peers in the company is, you know, if I thought about Winslow attack, you know, just a couple of years ago, it's like, Oh, hey, great deal, partner. No, the pellet side, you know, picking up the servers and some of the other pieces. Yeah, Here, you bring it on Brook board on board. You know, professional services security. Uh, you know, tell us a little bit about you know what? What were you doing since last time we caught up? >> Sure. So if you think about years ago where we had not just winslow but like bars as a whole came from it was, like, way sell boxes and we sell things. And now we're transitioning where people are using cloud or the hybrid cloud models. And they're actually using software in infrastructure as services and way need, like professional services and consulting to help people on that journey. That's like the simplified version of it. >> Yeah, and just, you know, I want to play something back for you and see if it resonates with you. You know, if I go back, you know, let's say 5 to 10 years ago, it was, you know, we get the boxes and the bar gets it, and they've got to spend a lot of work to configure it and do all the pieces. And, you know, that kind of day. One roll out when we talked about OK, how many months from when the equipment got to the bar versus when we're up and running? When we rolled out converged infrastructure, hyper converged infrastructure and all this cloudy stuff, it actually shifted things backwards. Now, before it gets there, there's a lot of work that either the customer or the partner with the customer needs to do so. It shifted it because once it gets on site, well, there's less wiring and cabling. You configuration I need to do. But it just shifted where that engagement service happened. It did not eliminated that what you're saying? >> Yeah, so there's a lot in terms of like planning. I mean, even, like integration work that we do ahead of time. >> I would say things that have changed even over the last, like three or four years is like the complexity of everything is gone up like we're trying to simplify it. We're simplifying maybe the delivery of it and users. But behind the scenes, certainly it's It's more complicated, I would say, than than ever. >> Yeah, you know it. We're no longer just, you know, let's lock the door and Hafiz of Security and put the firewall in place. Right now, it's like, Oh, well, it's micro segmentation in all the places and my application spread out across. You know how many locations, how many services from and therefore write everything has become a little bit >> more and more >> complicated, eh? So how do we make sure we stay secure in 2019? >> So I think there's a couple areas they're so first is, like maintaining that same kind of sense of securing people, infrastructure and things along those lines that we've kind of been doing for a while now that your basic like firewalls and even vulnerability assessments and things like that. But I think over the last couple years and this as we move to like more of like distributed workforce, like people working from home, people working remotely, finding like the right people, there's gonna be more of a focus on like and point protection and, like protecting users at, like the end point >> or the mobile level on them than ever before. >> Um, >> a lot of talking the keynote this morning, amount cloud. Yeah, and you said, you know, where does that put things so, you know, give us from your standpoint. You know, obviously services were hugely important piece of it, you know, a CZ the box. And the location becomes a little bit less important, despite the fact that even when you have things like server list, we know that there's ultimately hardware sure runs underneath it somewhere. You know, what were those Winslow play today and in the future? >> Okay, so I'm gonna give you two kind of conflicting answers to that. So the 1st 1 is, if you look at reasons why people don't go to the cloud, it's there not comfortable in the security of it. I'll say in like the my like, real world, not in the academic or statistical version of it. One of the reasons people do go to the cloud is for security, right? Look a like a lot of health care organizations are goingto like cloud based electronic medical record systems. I feel like that in some ways has insulated or shifted >> some of the burden of the risk and keeping those systems secure to the provider that's hosting them. >> Which is probably better for us, his patients, right, And for the health >> care providers in general. In that case, >> yeah. You know, one of the things we know is that what you need to do as user is you can't just keep doing things the old way because your competition will move faster. Right? And we know from a security standpoint, my friends that aren't even security is like you need to be able to move fast. One of the great things about the cloud is you know, if I'm running on Azure eight of us Hey, that latticed latest patch in that security vulnerability did that get rolled out? Well, I'm not responsible. Yes, they absolutely right. I didn't have to wait for that roll out, you know? So So there's that piece of it. So you know, just how do I keep up obtained? I need to, as as user, do some updates, and therefore, I'm not saying everything goes in the public cloud, but how do I make sure that it's not? Oh, I update my software every two years, or it's I need to make sure that I'm closing those gaps and vulnerabilities of taking advantage of words. I >> think there's going to be like a shift in changing from like normal. CIS admits they're thinking about like patching Windows and patching Lennox and operating systems. But, like once we move information to the cloud and you think about it, more is like information security. So now data is in the cloud. I'm not patching the system's anymore because we'll just assume that, you know, eight of us Microsoft. They're doing a great job with that. But like once data say is in one drive like how my governing, like where that data's going, who's accessing it, who it's being shared with, how it's being backed up things along those lines. It's just a different mindset that people need to adopt, you know, in relation to securing information, not systems. All right, >> man, I'm trying to figure we gotta replace Patch Tuesday with some celebration or some battering event where we can try to tackle some of the some of these new challenges there, You know? What does that mean to some of the changing roles that you're seeing in the customers, though? I guess here here went to attack. You know, I was talking to Arctic wolf in a typical customer, you know, doesn't have their whole security team that runs 24 7 That's where your partner with that. So you know, we're just security fit in. The organization has said, If it was a large enterprise, you know, it's a four level discussion. You know you've got your sea. So where somebody like that, what does the typical kind of mid to small sized company security team look? >> Yeah, it looks like I'm gonna partner with someone. Or that's what it should look like because, like even if companies have like a managed provider, that's doing like patch management and things along those lines, there's something to be said for having like 1/3 party in another party party, like as your security partner, Because if the people that air like doing the patching, they're probably doing a great job at it. But, like you might not want them being the ones also doing like your vulnerability assessments. It's good to have, like different parties in there, So I feel like for smaller medium businesses, it's getting comfortable partnering on and using like professional services. Frankly, Tio to do that. All >> right, so it's really interest Matt next week. Actually, Amazon is holding a cloud security show here in Boston called Reinforced. So, uh, you know, Boston seems an interesting place, You know, the arse. A conference has always been out in San Francisco. Give us kind of the state of security here in the area. >> Okay, so I think I have a unique perspective on this because I'm not from the area. Like I'm from Connecticut. So I come up here. >> You really most people in the United States would be like Connecticut is a suburb of Austin. You know where you are? Yeah, that's that's the one you need to know. Where we are. You on the Yankees Red Sox line that goes down the middle of the state, right? Right around Hartford. >> Yeah, are are like, claim to fame is being in between both city. So yes, um, way do see, though, like Boston emerging as, like, a regional tech hub, if not like the tech hub of the East Coast. Frankly, so I feel like why not have it here? Like, why wouldn't we have it here? Compared to everywhere else? Like there's so many tech companies, and this just doesn't feel like a tech hub of the region's. >> Okay, Well, you know I'm all in favor of things where I could take the trainer drive to rather than have to fly around the president. Huge is part of you Give a session here on Talked about some branch somewhere Give give us so some of the key takeaways and thanks for the audience that they should be thinking about. >> So So in that session, I kind of invented a completely fictional account of a ransomware attack on a hospital. It was Bill on real world scenarios that I just kind of, like merged together. So I would say up front things that I would say that were important to talk about and that we're, you know, cyber security awareness training. I'm making sure people you know are understand. Like the risks involved with female security advance like modern and point protection. We kind of touched on that a little earlier. So, like older, signature based detection is just not not really effective anymore. Um, having a good tamper proof backup strategy is important, too. So let's say, like, systems get ransomware it. Everything's encrypted, like you need a way to restore that data without necessarily paying the ransom on DH like tamperproof backups >> are are the way to do that. Really? So >> all right, that I want to give you the final word. Uh, w t g transform 2019 gives a little inside some of the customers you're talking to. Some of the top of mine, diffuse or any. I don't work >> for me. A lot of the top mine issues around security seriously, but also like modernizing People's Data Center so that delivering on the hybrid cloud message of like installing hardware and software that not just provides, like data storage services on Prem but could do a lot of cloud tearing >> cloud archiving. Also >> because last, we really appreciate the updates. Thank you. Money for Sarah. We're all initiated. I want to thank our audience here. We've had a full day here. Got to talk to some of the users, some of the partners and, of course, our host for the event. Winslow Technology Group. Scott Winslow and the team. Great to see the growth. Always love to be able to dig in with the users and what's happening locally for myself, stupid. And want to thank the whole team here at the Cube for helping us to be ableto support these events and be sure to check out the cute dot net. You could do some searches there. You could find all the guests here and see previously what they've been talking about. See what future events were going out and dig their archive and is always if you have any questions, feel free to reach out myself, the rest of the team and always a pleasure to be able to share with you and thank you for watching.

>> From Boston, Massachusetts, it's the Cube covering WTG Transform 2019. Brought to you by Winslow Technology Group. >> Welcome back. I'm Stu Miniman, and we're here at WTG Transform 2019. Happy to welcome to the program first time guest, Marty Sanders who's the Chief Security Services Officer at Arctic Wolf. Marty, thanks so much for joining us. >> Thank you, Stu. >> All right Arctic Wolf's a partner, but before we get there, I have to say welcome back. >> Thank you, thank you. >> Because you're familiar with this event quite well. You have a background at Compellent, which of course we were just talking to Scott Winslow. It's where his company started. Just give our audience a little bit thumbnail of your background. >> Perfect. So yeah, Scott and I go back a long time. We actually started back working together at Zylotech back in the late 90's. After we left Zylotech, we actually went to Compellent. We started building Compellent back in 2002. As a company we wanted to start a new philosophy. Really sit down with customers prior to actually releasing products. So we actually built a customer council. We started that in Minneapolis, and then what we wanted to do is take it to the next level. We wanted to replicate that out to other parts of the country, and the first person we called was Scott. We started to do it with Scott, and started back in 2004. Had the first meeting here at the Commonwealth, actually with a handful of customers, and now it's grown into this. So it's unbelievable what he's done with the company. And when I look at what he does, he provides a tremendous amount of value to the customers and just sells them exactly what they want. But what they need as well. >> Yeah we always know when certain segments of the market that degree of separation, you look on LinkedIn is like, one and a half. >> Absolutely. >> Everybody knows each other. We all run around some of the same circles. So bring us up to speed. Arctic Wolf. I believe you're the first person we've had on from the company. So give us a little bit kind of the who and the what and the why. >> Perfect. ^- [Stu] Of Arctic Wolf. >> And again thank you very much for inviting us out for this as well. Yeah Arctic Wolf has been around since 2012. Started off in the SOC as a service. Obviously, in that small-medium business, they didn't have the capabilities to do a lot of the security work. Actually, Brian NeSmith, our CEO, started the company with his other founder Kim Tremblay. They worked at Blue Coat, they understood the security world. But understood that there was a big hole in that space, in that small-medium enterprise business. So they were actually way ahead of their time. I mean you look at from 2012 to 2015, it was a little bit slow growth. But now you start to look at where we're at, and the adoption of that, having a SOC as a service 7 by 24, hasn't been adopted very well. >> Yeah, I thought it was rather telling, actually in the keynote this morning, some people were asking about security, and they're like, wait, if I do this hybrid cloud stuff, how does that work? And I'm like, yeah I go to too many events. It's like, I have ingrained in my system now security is everyone's problem. There is no such thing as a moat. You assume that they are going to get in, so therefore I need to build at every level of the stack. I need to get in. But I'm an industry watcher. ^- [Marty] Yep. >> The people that are doing, what's their mindset, what's workin' well for them? Is security heightened? How's Arctic Wolf going? >> And you want to take that premise. I mean, one of the things that we do is we actually assign a concierge security team to that customer. So we want to be that extension of their environment. I mean, in fact, as we started to talk to some of the clients that we have here, they're repeating the words, what they feel like. My team is part of their team. And it makes it so much easier. So you're not dealing with somebody fresh every time that you call in. If you have any type of event that validates that there's somebody trying to break in. You want to have that person that understands your environment. Understands exactly where you've been. Making sure that you're up to speed on their network, all their ingress/egress points that they can come into. So it makes it so much easier if you have that consistent face that you're dealing with. >> Okay. Marty, is there a typical customer of Arctic Wolf? Where do you fit in the WTG? Their customer base? >> Yeah, I mean, that's a great question. I mean, when you look at where we really fit is, the first questions that we want to ask is do you have a security team? Do you have it 7 by 24? I mean, that's where we really want to make sure that we're augmenting that. I mean, when you look at a lot of the companies they might have that office admin that became the IT person, that became the security person. What we want to do is make sure that we're providing the true level of high security for those companies 7 by 24. Because obviously the bad guys know that there's going to be a hole after hours or whatever it's going to be. So that's when they want to go in. So we want to make sure that we're covering that. So Scott and his clients are kind of in that medium to small-medium business, moving up into the small enterprise, and it fits really well with them. >> Yeah, so you're saying most of them don't have an entire security SWAT team. >> Exactly. ^- Waiting 7 by 24, to do that. Walk us through maybe if you have a customer example or kind of a genericized version that you can share. What does an engagement look like from when they first plug in to when they're fully engaged? >> Perfect. So typically what we do is we actually once the deal is closed what we want to do is sit down with the customer and understand exactly all their different applications, all their environments. Understand all their ingress/egress points that they have coming in. We want to make sure that we're maximizing coverage. And what we want to do is triangulate anything that comes into that. Understand all the attack vectors that the bad guys may try to come in. So it takes us about 30 days to go through all of that. So once we get them onboarded, we assign that concierge security team. Going to be a senior and a less-senior person dedicated to that team. And basically they're going to go through and review that environment, make sure that they understand all the different applications. Is it Office 365? Any cloud apps that we need to hook up to it? All the different servers to make sure we're getting all that information. We want to provide more quiet service. We don't want to be, anytime someone knocks on the door, we don't want to be calling, Little Red Hen-type stories. We want to make sure that anything that we actually report on is going to be actionable for those customers. So that's that trusted confidante, that's where we build that strong relationship rather than sending out a note and retracting it as a false positive or anything like that. >> Okay. And Marty, I heard you mentioned some SAS applications and their infrastructure environment. Is public cloud included in that also? >> Absolutely. And what we want to do is make sure that we understand, like you said. And like Joe and Rick went through and talked about. There's going to be that private and public cloud. We want to make sure that we're capturing everything internally, but also if you're using those SAS applications on the outside, whatever they may be, we want to make sure that we're capturing all that information so that we can help with that. >> Okay. And billing. Is there multi-year commitments? Or how does the financial piece of this work? >> It can be MRR. I mean, we're going to go through on a monthly basis and we'd like to get at least a year commitment. It can be something that they sign up for a couple of months or they sign up for a year and pay monthly whatever they need to do. But typically what we want to do is provide that level of service and when you think about it, if you were to go out and buy a security team to cover 7 by 24, it's at least a minimum of six, seven people to do that. So when you look at the price point, we want to be less than that. We want to provide that high level of value. When you think about a single team going out and trying to do something, the typical threat is it has been in their environment for at least 100 days before they notice it. What we want to do is get it down to minutes. We want to make sure that any threat that's coming in we're notifying on it immediately. We want to make sure that we're going to capture all those things. >> All right. So Marty, when I talk to the big enterprises, security it's not only top of mind it's often a board-level discussion. When you come down to kind of the mid-size to small companies, where does security fit in their overall pictures? What are some of the biggest things on their mind? >> So it's very interesting. When you start to think about it, one of the things that is challenging, you look at some of the places that were having the greatest adoption rates are those companies that have the biggest threats. You look at where the money is. You look in the healthcare environments. The smaller healthcare. Or you look at the legal side of things. I mean, people know where there's money and where they need to have that data. So when you look at it, it's becoming a higher topic and it's becoming every conversation. And we don't like to say that the conversation gets highlighted after a breach or whatever it's going to be, but it does. I mean, and we'll be in the middle of some discussions and you'll hear about somebody that just got hit in a similar environment. And that's how then it gets brought up. >> Oh, boy. Sounds almost all the discussion is data is the new oil. >> Yes. Well those bad actors out there know where the oil is. >> Absolutely >> And therefore that's a security risk for them. >> Absolutely. And I mean the thing that you look at is, you hear about where some of the Atlanta, and some of the other cities that were hit. I mean they go after the localities and the municipalities of making sure that they're going after. And they know that they're going to pay very quickly because of how incredibly important that data is to do that. And even some of the sitting talking to some of the customers here today. Manufacturing, you know? Just the ability to go in and steal the IP that they have to make their business a little bit unique. That's where the people are concentrating because they want to take that and find that uniqueness in that business. >> All right. Marty, want to give you the final word. WTG Transform 2019. Talk about the partnership, talk about the customers and final takeaways. >> So the partnership, I mean, obviously Scott and I have known each other for a long time. The entire sales team and I know Scott. Rick Gowan actually was a customer of ours at Travelers Insurance. Scott hires great people, great employees. They partner. They take care of their customers better than anybody that I know. I mean, I just love the passion. In fact, some of the customers that we started with back in 2004 are still here. Still using the same products. But they continue to look at what provides the most value for them. >> All right. Marty Sanders the CSSO of Arctic Wolf, thanks so much for joining us. ^- Thank you, Stu. >> And appreciate all the updates. >> Thank you. All right. Full day of coverage here in the shadow of Fenway Park, Boston, Massachusetts. The East Coast team's home game as we like to say. I'm Stu Miniman. Thanks so much for watching the Cube. (gentle techno music)

>> It's The Cube, covering WTG TRANSFORM 2019. Brought to you by WINSLOW Technology Group. >> Hi, I'm Stu Miniman. We're here in Boston, Massachusets, across the Mass Pike from Fenway Park, and happy to welcome back to the program Mike Berthiaume, who's Director of Systems Engineering at Nutanix, a good partner of Winslow Technology Group. Mike, thanks for joining us. >> Well as always Stew, it's great to be here. This is number three for us I think, this has become kind a bit of a tradition. >> The third year we've done at this, I've seen you at many of the local user groups here and as I say, a nice home game after lots of travels around the globe. Talking about lots of technologies. >> For sure, looking forward to it. >> What I've always loved, diggin in, in a show like this is we've got users. Scott and the team have a 189 users, many of them are Nutanix customers. So let's start there, what's top of mind from your customers today? >> A lot, so there's a lot happening, as we know in the industry. Things are changing and our customers are trying to figure out what it means for them. But at the end of the day it's all about IT, providing the value back to the business. I think CIOs, and we were just speaking about this in our session, are really pushing their staff to look at public cloud as a potential option. So in many of the folks working on the trenches realize, "Oh yeah, public cloud does make sense "for some things but not necessarily everything." The true strategy we have to have as an organization is multi-cloud, figure out how to make that work. So that's really what we're hearing, and the good news is from our product portfolio Nutanix, and what we're doing. We're really very much in lockstep with that. >> When I think back when that whole wave of hyper-converged infrastructure aged the eye which, Nutanix to its credit never was like, HCI, HCI. It was about simplicity, it was about working on the business, and underneath it that's software that drives the company. The founders of the company came from some of the hyperscalers, some of the file system design underneath there. So when you hear, well the promise of public cloud is supposed to be simple and economic. Well public cloud, we understand is neither simple nor cheap. >> That's right. >> Hyper-converged infrastructure did simplify environments, and changes the economics of how we think if it. When I talk to Nutanix customers it's like, "Oh hey, I don't no longer need to do constant care feeding "of this stack of wires and stuff put together, "much of it is much simpler." You talk about customers, they're going to that multi-cloud, hybrid cloud environment, they're trying to figure out their strategy. Rick Gowan in his presentation said something I thought resonated with me, which is, "You don't want to end up in hybrid cloud, "just you ended up there by mistake without plans," And unfortunately that's where IT is, I've got lots of projects that I do, and I do them as I need them and I realize, "Oh wait, somebody's manage, maintain, "and pull all these things together." So help us understand where Nutanix fits in that multi-cloud story today, which is more than just where people that might not of looked in a couple a years, know the appliance. >> Yeah sure, and I think from are, and mentioned before our roots come from those big large public cloud environments like Google, and Amazon, and others. But when we talk about multi-cloud, and you also made the point that simplicity is probably one of the core values that our customers see Nutanix as being on the forefront there. So I would say that for me, hybrid cloud and I think the mantra within Nutanix, hybrid cloud is not something that many manufacturers have been able to achieve. It's a lot a separate silos, right and as soon as you create multiple silos, you're actually creating operational disruption, and you're actually creating complexity. So if you have to manage public cloud a, public cloud b, your on-prem environment, and maybe your remote offices, and even your edge with different management tools. There's not a ton of value there from a simplicity stand point. So what we strive to do? Is we strive to create that abstraction, that single consistent control plane. That goes between your on-premises, your remote offices, and now truly extend that into the public cloud. So I can manage my resources in the public cloud, in the same way I would on premises. Whether that be next generation applications that probably truly do belong in a public cloud, like cloud-native apps, or my traditional legacy applications that have been running in my data center for years. So that's really what it comes down to, is being able to provide that true seamless experience for users. And at the end a the day businesses and users shouldn't really care where their applications are, it should be whatever most cost effective for the business. And based on who you are as a user, if you're a developer? Or you are a executive? Where my application is shouldn't matter, it should be available wherever I am. >> Mike one of the things that's been interesting watching Nutanix is not the growth of the core market, but its got this three-tier architecture. You have a lot of different software pieces, some of which, at least today are not necessarily directly tied back to the original hyper-converged infrastructure. Where are you with the customers locally? Any kind a proof points? You can give us that kind a help us understand the strategy a bit more. >> I think the majority of the customers are running Nutanix here locally in New England, and probably a good majority of the world are running Nutanix, running kind of the core Nutanix, right. And the value that they're driving from that, they're seeing there is immense. They're getting the simplicity having the ability to run their operations, click one button to do their upgrades without disruption. There is a lot of value there. That's solving many of the issues. Now the higher level capabilities, and the higher level features. In order to be able to deliver those in a consistent way, you have to have a solid core foundation. All right, so that sold core foundation is our core ACI platform, or our cloud like infrastructure. One of the things I'll always say to customers is, "When you look at your Nutanix infrastructure, "your software to find data center, "it actually resembles what's running in a public cloud." So whether, if you're running applications in Amazon for example, you're running in a highly scalable distributed architecture. That's the exact same thing you're doing with Nutanix, and the reason they've been able to deliver those higher value services is because they have that solid foundation underneath it. So if you want to run your environment in a similar way, and true hybrid cloud? You've got to follow their playbook, and the technology that you're choosing, and we believe Nutanix is that right choice. >> Yeah and in many ways we're seeing the blurring the lines between them. I've interviewed people from Nutanix that's on the Cooper Netty Show, that experience that I have and Nutanix has partnerships with some of the public cloud environments. So we're seeing that location matters a little bit less. >> Absolutely, I think the nirvana again if we can imagine, what is this all going to look like five years from now? It's a single portal, single interface where I'm requesting some sort of a business service, or an application. And when I deploy it, it's not going to ask me where it's going to go? It's going to out it where it belongs based on the cost and business logic that I've actually defined in the system. And if it needs to go on Amazon? Or it needs to go on Azure? The decision is going to be made based on business logic, as opposed to technology decision, which I think is what matters. >> So Mike, I can't let you go without talking about, Winslow Technology's here, is a big Dell partner. >> %100. And they sell the Dell XE solution here. They're people out there, there is well the Dell relationship. Yes, they are one Nutanix biggest partners, but they are also, if you look out into the market and you look at market share? The biggest alternative to a Nutanix agency I-Option is the Dell EMC VxRail. So help us understand that dynamic, and how that's playing out in your world? >> Yeah that's a great question, and I kind of expected the controversial questions, as always on theCube, so thanks Stu. In terms a that I would say that when you look at Nutanix, the first thing I'll say is all HCI is not created equal. There is pretty significant differences between the two platforms. Yeah combining and storage, we could loosely define as HCI, but we really can't look at competing solutions as true cloud like infrastructure. Running our controller virtual machine in the user space, and having mobility of applications across hypervisors, and across clouds on a single platform is something very unique to Nutanix. So we're absolutely seeing competitive pressure for sure, but when we have the opportunity to talk to customers about what their multi-cloud journey really means to them? The discussion usually moves forward in a positive way. So I think our view, our perspective. You mention simplicity, we're all about choice, freedom of choice, we don't want to lock our customers into anymore particular technology. Let's do what makes most sense for the business, whether it's alternative public cloud, alternative hardware, or even alternative hypervisors. We give customers choice, we don't have a religion around any one particular technology. We talk about containerization for example, and kubernetes. We give customers the ability to deploy kubernetes on crime, leveraging the source version in kubernetes. All of the capabilities within the Nutanix platform will run on of the hypervisors we support. Right, so that's an important distinction too, it's not like we're telling you have to run one particular hyupervisor to get x feature. So an important distinction point there is we truly do believe in giving our customers the freedom to choose. >> Yeah that's great, just last thing Mike I got to imagine your customers are asking a lot a questions. There's all these new things coming out there that look, sound, or feel a little like what Nutanix is doing. So from the big ones like AWS Outposts, Azure, had Azure stacked, now is the new Azure HCI. So what do you tell your customers when the start calling and asking about these technologies? >> Well, if you look at the history? We've been doing this for a long time now, I've been here for over five years, and Nutanix has been doing this sense two, we've released our product back in 2011, after a couple a years of development. So we've been doing it longer than anybody else, and we also really built our platform around a mantra, that we are highly scalable distributed architecture, along enabling choice, and providing a level of simplicity that customers won't see in any other platform. So just the amount of development and engineering and focus around our customers and the needs of our customers really makes us sustain that. And if you look at just the overall growth of Nutanix, and the transition we're making now to more of a subscription base business model. It makes sense for customers and we've given them the ability to consume in a way that is even more incremental than it was in the past, and certainly more differentiated than what our competitors do. >> All right, Mike Berthiaume always a pleasure to catch up with you on camera, as well as off. Thanks so much for joining us. >> Thank you very much appreciate it Stu. >> All right, more coverage here from WTG Transform 2019. I'm Stu Miniman and thanks for watching theCube. (upbeat music)

(music) >> From Boston, Massachusetts, it's The Cube. Covering WTG Transform 2019. Brought to you by Winslow Technology Group. >> Hi, I'm Stu Miniman and we are in the shadow of Fenway Park. It's the third year we've had The Cube at The Winslow Technology Groups user evert, which is now called WTG Transform and it's 2019. Joining me is the president and founder of Winslow Technology Group, Scott Winslow. Thanks so much for joining me and for the second year of Scott, I say do, thank you for making the name of the show simpler for me to say. WTG Transform rolls off the tongue. >> Our marketing folks were happy to accommodate you, Stu. But we're delighted to have The Cube back. You guys do such a great job watching the industry, observing the industry, asking the great questions. So delighted to have you here. >> Well, and thank you, we always love talking to the users and you've got 189 users here. The company, itself, is now 50 employees, 35% growth last year. So congratulations and give us a little bit about what's happening at a macro level that are driving some of that, the growth in your business. >> Yeah, thank you, it's been, it's been a fun ride. I mean, we're in the right industry first of all, right? The server storage, hyperconverged infrastructure, networking, hybrid cloud solutions it all continues to grow. Data growth is explosive, so I think we happen to be in the right industry. That's certainly driving the growth. Our partnership with some of the key partners here. Partners like Dell, VMware, Nutanix, Arctic Wolf, Aerohive. You know, I think we've saddled up with the right horses there. And we've really got really a great team, on the sales side, but pre-sales engineering, post-sales engineering. So when you combine all of those factors together, it's led to some nice growth. I put some numbers up. Privately held companies don't usually share those numbers. We do like to share'em with our customers. And, you know, we're a $37 million company last year. We're going to be 47 plus this year and we feel like on our way to be a $100 million reseller by 2022. So it's real exciting. >> Well once again, congratulations on that and what's really interesting to watch is, you know, you started out selling Compellent. And Compellent got bought by Dell a few years back. Dell bought EMC. Those are some of the big inflection points in your business. And you've had some great insight on, you know, especially the things I've talked to you the last few years when we first met you at Dell World and through this transition of, you know, Dell going from just being Dell to being, you know, a bigger player in the enterprise market. They've now gone, as you said, VMware, all the hyperconverge, all of these tail winds for their growth have been part of what's been accelerating your growth. So give us the state of the state when it comes to Dell. How are they doing with the channel? How are they doing with the product, the solution, the innovation that Joe Batista talked about this morning? From Dell, how is that trickling down to you as a partner and, ultimately, your customers? >> Yeah, I mean, we first got involved with Dell back in 2011, as you referenced, when they acquired Compellent. We were concerned about it, at the time. We wondered how we could fit into the ecosystem of this, at the time, $60 billion company. Little did we know, it would be the best thing that ever happened to us, cause we were really, kind of, a boutique shop selling storage and now we've got the full line. And they've got the widest portfolio in the industry, you know, servers, storage, networking, hyperconverged solutions, obviously VMware. And so it's been a great relationship for us. You know, I think their relationship with the channel is good. I wouldn't call it simple. It is at times complex. They do about 40% of their business through the channel. You've got direct sellers out there that are very good that sometimes want to take the business direct, but you looked at the growth numbers that we have and we've accomplished that as a Dell-centric partner. So at the end of the day, and I think this is Michael's argument kind of to the partner community, is that we've been able to grow our business. Some companies will have a ceiling and say, okay all this business below a certain amount is partner business. You know, Dell doesn't have that. You have to kind of navigate your way through the system, but if you develop the kind of relationship that we have with them where there's some trust, they see our capabilities to, you know when you're driving 200 end users to an event like this, you know even large OEMs like Dell, take notice cause it's the ability to drive new logos for their business. So we think the relationship has been really good. I'd give'em, you know an A-. I'd say in terms of their portfolio, I'd give'em an A. In terms of the channel relationships, you know we have squabbles now and then, but in general, I think the relationship is very good. >> Well the thing we know in the industry is that there is no thing as perfect. >> Right. >> And that there needs to be change and growth along time and sounds like they're listening and working with you know, you, your peers in the industry to work that. I know there was a little bit of concern, you know when EMC came into the picture. You're in EMC's backyard here. >> Right. >> And there was some really big EMC channel partners and what would that mean to the companies that had been with Dell and it seems like you're navigating that quite well. >> Yeah, we've been able to find our niche in that ecosystem. You know it's, I'm not saying it's always been easy, but you know we're really starting to sell the PowerMaxes and Unitys and IBPAs and Isilon and getting away from just being that sort of, Compellent-centric partner. I think a couple of the benefits that came out of the merger, one is if you look at Dell's server business and I referenced this in my opening comments, over the last eight quarters they've taken six or seven points a share in the server market from their competitors, HP and Cisco. And that's really the result of the merger and having that additional sales bandwidth. So that's been fantastic for our business and for theirs. I think if you look, like at Dell end user compute, that was never a big part of our business. We kind of got into that over the last four or five years, really at the behest of the Dell sales team. And that's been a big win for us, surprisingly enough, particularly with the Windows 7 to 10 migration. Our end user compute business it through the roof. I gave our sales team too low of numbers on that, they're all about 160% of quota. (laughs) So going to have to fix that next year. >> All right well always tip to the sales rep, if you have a good plan (laughs) max it out because they will adjust it later. >> Exactly. Exactly, pay back is a you know what. (laughs) >> So Scott, one of the biggest changes I've seen in your business, in the last year is, you know you've been deep with Dell for many years. And with the Dell XC, which is the Nutanix OEM, is something that you were on early. You were a strong partner there, Nutanix. Still a strong partner, but today it is a mix of both the Dell XC and the VxRail from Dell EMC. So talk a little bit about, you know why that changed. How that's going, you know, how customers are seeing things these days? >> Yeah, I mean absolutely, we were on very early with Nutanix and we very much believe in their product and the software solution set that they've put together. I can remember Alan Atkinson, from Dell, standing up and saying, "This is our HCI solutions, could be Nutanix on Dell compute." And you know, we've got, you know 55+ really happy customers out there and we continue to sell that solution. And we've got a lot, very good customer satisfaction. That relationship's not going away. Despite what some people may say in the industry. The fact is they've got 35,000 units out there. There's a billion dollar pipeline of XC series. And there's a gentleman that runs the server business at Dell that wants to make sure that doesn't go away cause that's one of the reasons that Dell is doing so well in the server business. Now having said that, you know our take on it has been, hey let's have two of the best products in the industry in our quiver. That being XC series Nutanix and VxRail. You know initially when VxRail first came out, we didn't think that it had some of the capabilities that it needed and as it's evolved, we think that VxRail's gotten a lot better and it's a lot more competitive. Certainly in a VMware environment, a very strong player. And if you look at the numbers, they're doing very well with VxRail and so are we. So right now, we've got the one and two horse in the industry. We think it's great for us to be able to go our customers. We give our AEs and our SAs in the field the ability to evaluate the opportunity. What are the requirements of the customer and do we think that either XC series Nutanix or VxRail will be the better fit? And we feel like either way, it's a win for us and a win for the customer. >> So Scott, feedback we heard at Dell World is that, you know the Dell team is really trying to put their thumb on the scale. To really incent the field to sell VxRail. The XC is there, as you said. You know, Ashley and the server team, you know, they want to sell servers, but you know all things being equal, they're not equal. They want to sell the full Dell stack. So is there any of that that impacts what you're doing or you know pretty much from your standpoint, it's customer choice. We understand there's never one best solution out there and it is often differentiation in there. Obviously, one is only VMware. One has multi-hypervisor including a you know, built in hypervisor, there. There's definitely, it's tough to line these up and compare them. There are differences there, but what's the impact of kind of Dell's positioning and you know, what customers, how do they determine what to use? >> At the end of the day, the rubber meets the road at the customer. I mean we've got to, we always say within our company, we have to be aligned first with the customer. What do they want? What's the best fit for the customer? Now internally, inside the inside baseball, within of our what we say is we've got to grow both businesses. We've got to grow our Nutanix business, which we did significantly last year. And we have to grow our VxRail business, which we did. And that way we keep both groups happy. And we're able to offer a nice portfolio. So I think that's the best way to approach it. >> All right Scott, why don't I give you the final word, is this the 16th year of your event here? >> It's 16th year of the company, 15th year of the event. >> Okay. All right, so give us the final takeaway. I know you've got a lot of meetings. Got a lot of activity. >> Yeah. >> Give everybody the final takeaway from Transform. >> Well it's been a great event, thus far. We've got, you know more breakout sessions to go. We got the ballgame tonight. Chris Sales is on the mound, so that's always exciting. We got a lot of winning ball teams here in Boston, but for us it's just growth. More customers are here, more partners. We've got more going on in the hands on lab. Our expo hallway, there's more product there. More subject matter experts. You know we have a lot more going on in terms of security this year. With Arctic Wolf being here, our VP of PS, Matt Kozlowski's going to walk through a little cyber security case study. And so I think we're doing more on security. And certainly we've just got kind of more of all the solutions that we offer. And we're delighted to have an even bigger group here this year. So onward and upward, I guess, is the final word. >> All right, onward and upward. Scott, thank you so much again for sharing the updates on your company, as well as what's happening with all your users. And we always love those user stories. So, I've got a full day of coverage here at WTG Transform 2019. I'm Stu Miniman and thank you for watching The Cube. (electronic music)

>> Boston, Massachusetts. It's the queue covering W T G transformed 2019 Accio by Winslow Technology Group. >> Hi, I'm Stew Minutemen And this is the Cubes. Third year at W. T. G. Transform 2019 which is the Window Technologies Group, Their user conference. Longtime compelling customer, of course. Compelling, bought by Del del Body M. C. So it's now the deli emcee user event and to help me kick off a day of content where we're gonna be talking. Toa some of the W T G executive some of their customers and some of their partners is first time guests on the program. Joe Batista, Who's a Creek and easy chief creative, apologised at Del Technologies. Joe Appreciate you making it all the way in from the suburbs to come here to downtown Boston in the shadow of Fenway. >> It was a long haul this morning with no traffic of 5 30 35 minutes in. >> Yeah, a Zeiss safe for the people. Adele. It's about the distant from Boston Towe where we live as it is to go from Austin to Round Rock. So >> there we go, >> you know, similar types of things. So I have to start create apologised. A song. You know, I did a little bit of reading and, you know, having watched Aquino, it's, you know, sparking that creativity. So I love the idea of it. You've had this title for quite a while since before you Riddell just give us a little bit about background of you know what you do, and you know why you're qualified to do it. >> Well, it was quite a fight. It's a fun brand, but literally. It sits at the nexus of business and technology, and my job's simply is to help it re image the business, because now every company's a technology company. So what does that look like? So I get involved Also, it's a really cool problems, opportunities that customers are facing by re imaging it >> well, it's funny that you say re image, because when I did my history, the oldest thing I found some article from the nineties talking about somebody from Polaroid that that title and I was actually talking to some of the young people in the office there, like everybody's using Polaroids. There's these days, it's cool. It's true. They're doing it. So what's old is new again. You know everything come back together. So luckily, you know our industry. I mean, nothing changes, right? You know, it's the same now as it was 10 years ago, 100 years ago. You know, I'll just go into the factory and pumping things out now. >> Still, you know, I've been a referee a long time, and in the old days we had swim lengths, right? You know, you thought about certain vendors. They were in swim lanes. Now, today, with the influx of cash, as I was talking about, and the level of it of even innovation cycle time and how the industry's become more fragmented with lots of products, the complexity index has increased exponentially, and the velocity around that complexity is even more accelerate. So, no, it hasn't gotten easier. It's gotten more difficult. >> Yeah, fascinating. Actually. I just heard a segment on our national public radio station here in Boston talking about that. One of the biggest changes and how people think over the last few decades is we're better at recognizing patterns. Used to be, we could be an expert on something and do our thing, you know. We know the old trope is well, you know. My grandfather, you know, worked at a company for 30 years and did his same thing today. Things are changing constantly. You know, we didn't have, you know, the power of a supercomputer in our pocket, you know, 10 years ago, you know, let alone even older. So, you know, this is a user conference. So you know what air they did do. I mean, if if I understand, if I'm, you know, making a decision today for my business. And oftentimes that decision is something I need to live with for a while. How do I make sure that I'm making the right decisions That's going to keep me, you know, you know, keeping up with the competition and keeping my business moving forward as things constantly change. >> Yeah. So there is no easy answer to that question. There's a couple of thoughts and hasn't said in the presentation. You gotta look at these vectors that impacted trajectory of the thinking. And I love the Peter Drucker coat. Right. If he using yesterday's logic probably gonna get in trouble, you have to rethink the logic. In the example I gave you was the high jumper and how we did high jumping before and after 1960. So? So the question becomes one of those vectors, and I went through some of those vectors to help people think about, Okay, I do. My analysis on technology, that's all good. And, uh, tell technology you got a huge portfolio of technology. But how do you think about the perimeter? About how those things change over depreciation cycle. So is trying to add a little bit more color in there, thought processes. And I got a lot of post questions afterwards and a lot of engagements. So it seemed to resonate with the field. And I'll tell you what. The thing that they like the most was the business conversation off. They're like, you know, we don't do that enough. >> Yeah, right. I mean, you know, when we look at the successful companies today, it is not, You know, we've been talking for years, you know? Does it matter? Is it just a cost center? And it needs to be if it isn't helping the business drive forward and responding to what the business needs, uh, you know, could be replaced. That's where we got. Shadow it. It's It can't be the nowhere the slow needs to be. When the business says we need to go, you know, get on board and drive. I love one of the analogies you used is, you know, in this world of complexity, there's so many things out there, You know, when I've worked with, you know, enterprises and small cos you look at their environments and it's like, Oh my God, it's this Hedorah genius mess, you know? How do we standardize things? How do we make things easier? You had a fun little analogy talking about space. Maybe, maybe. >> Okay, that was good. I always try to use visuals as much as possible. So high, high, high light with challenges. So the challenge was, Oh, actually have it in my pocket. So they pulled this out and basically what it is. If you look at the international space shuttle, that's the only thing that they need to fix anything on Specialist 7/16 inch socket or the millimeter version of it. I can't read. Excited my glasses on to fix anything. So imagine if I had one tool to fix anything that's Nirvana. That's not reality. I have to fatigue. So I need to get to that simplicity. Its glasses law remember, every 25% increase in function shin is 100% increase in complexity. And that's public enemy number one for us. >> All right, so So you hopped on board the Dell family relatively recently, when most people think, Adele, it's well, you know, Delpy sees, you know, talk to my you know, my parents. They're like they know Dell computers. They've used them forever. You're talking most people, you know, Del servant. Like you talked a lot about your presentation software is eating the world. Give give us how you know where Del fits in that software was eating the world picture. >> Well, what I can tell you, though, is I was absolutely amazed when I did my due diligence about all the innovation that happens in this company. Phenomenal not only about the hardware but the soft. And I think actually, Jeff said it best. I think we have more software engineers now that we have heart hardware engineers. So the pivots there, we're pivoting our talent, the software, but it's the innovation that's in this company. And I think I kind of rattled off a couple of statistics by how much we spend the quantity of I p that we have. And I think customers are amazed at that innovation. But the supercharger on is okay. How does the innovation apply to the business mechanics of the company? And what value do you extract from it? And that's where the whole language and conversation usually happens with us. I will tell you, though, I'm really excited that Del Technologies kind of doubling down on business outcomes. They're really trying to change the culture and helping customers understand what the technology >> means. Yeah, one of things that struck me. I've been to this event now for a couple of years, and, you know, there's a lot of product discussion here, you know, when you get down to the channel, it's like, Okay, great. You know, I'm doing a server refresh. I'm looking to things like hyper convert, you know? What am I doing in my network? You know, when you up level things a little bit, You know, when I went to del World, it's like, you know, we hear about the venture, you know, activity that's happening around and things like coyote coming down the pipe. But How does that trickle down to the customers? That talking event here? It's great to talk about innovation, but, you know, I got to run my business. You know what? You know. Where does Del fit in that picture >> for you? Got it? Well, it's a custom you got to do both, right? So this has got to be a shift, because now I have to think differently, right? I know how to do feature analysis and benefit analysis of a point in time product, but what's the periphery of activities that inspecting, impacting that decision? Does that architectures scale? What are the economics around that? So you need to think about all those things. And I think it's just a journey for not only us as a vendor, but also for customers as well. >> Okay, so you're relatively new in today. L I want to ask you You gave a great quote in your presentation from from Jack Welch. Er said if the rate of change outside the company is greater than inside the company, the end is near. >> I would say the post. >> So, you know, explain to us the pace of change inside of del technologies. >> Well, you know, that's That's a That's a big question. I mean, piece of change varies by organization by business unit I really can't comment on your individual business units, but I will say, though there's a definite desire toe. Understand? We're customers interested. He is there. So what's the customer trying to dio? And then how do we satisfy the customer request? It's a matter of fact. I don't know if you know this and it was amazing because that's what the customer the other day, you know, Stevie Awards. Which a customer satisfaction, which we double down on customer satisfaction. We have a customer chief customer officer was Karen, and we just won 15 Stevie Awards, which is about customer satisfaction. So I think there's a slow shift, but there's a real focus on customer Central City. For us, the velocity will get there. But if you put the customer at the center like we do, that's a winning strategy. >> Yeah, well, yeah, we know Karen Kim does quite well, you know, culture and working with customers. You know, quite dio you talked about the portfolio of companies and l We know Del Bhumi quite well. We've done their event in the team were well, and you know, VM wears no slouch in the industry. I've had one of the pleasures of my careers. You know, I started working with him. Where when they were, like, 100 person company. No, watch them grow and pack. El Singer, I think was just named like the number one number two, you know, CEO work for employees by employees from glass doors. So, you know No, no slouch on the the venture family. So congratulations, toe Dale family on all that. >> Thank you very much are exciting. >> Joe Batista. Thank you so much for joining me here at the W T. G. Transformed 2019. Pleasure to catch up with you. Appreciate the opportunity. All right, so we're here with customers, the executives, and digging into all the industry trends. Of course. Check out the cute dot net for where we will be. And, uh, I think it was always for watching the cube