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Tom Ready, State Street Corporation - IBM Interconnect 2017 - #ibminterconnect - #theCUBE


 

>> Announcer: Live from Las Vegas, it's theCUBE. Covering Interconnect 2017, brought to you by IBM. >> Okay, welcome back everyone. We're here live in Las Vegas for IBM Interconnect 2017, theCUBE coverage with SiliconANGLE Media. I'm John Furrier, with my co-host Dave Vellante. Next guest, Tom Ready, Senior Vice President with State Street Corporation. Welcome to theCUBE. >> Thank you, thank you. >> So State Street is obviously financial powerhouse you guys have, and that we're just talking before (laughing) we came on about the Red Sox. (laughing) You had season tickets. You guys own a pavilion there. Love Fenway Park, always great to visit. But seriously IBM, you've had history with IBM and State Street. >> Tom: Mm-hmm. >> What's going on? Why are you here? What's the conversations? >> Well, we've, as you said, right? We probably go back 30 years, in terms of the relationship State Street has with IBM, starting traditional technology, right? So hardware and software, and evolved to a much more dynamic services relationship about 4 years ago, right? Where, combined with IBM and Wipro, we've taken advantage of their capabilities, both on application and infrastructure management, and transitioned quite a bit of our services from in house managed to IBM managed. >> And your scope, specifically, in your role? >> The responsibilities I have are around infrastructure management, so which is the primary responsibility IBM has, right? Wipros on the application side of the house. >> Okay, so big hybrid cloud discussion, right (laughing). >> Tom: Yes. >> So what does that all mean from a practitioner's perspective? >> Well, I think our challenge, candidly, is we probably have about 1,700 applications, give or take, deployed today within the enterprise, within our enterprise. And predominately hosted within our own core data centers, and as other financial companies and GSIF's, right, we have been a little bit reluctant to take advantage of the emerging capability and opportunity that the cloud represents. We're starting our journey now to entertain IBM's capability in SoftLayer. We've got an initiative underway to move the predominance of our development infrastructure there, so our development teams can take advantage of that capability, if you would, speed. It's a mix of understanding what they've got, it's a mix of understanding how we take advantage of it. It really is a challenge for us to understand as those capabilities evolve, how a company like ours can continue to take advantage of it, not just for development but for real production work. >> So obviously you remember Y2K very well. >> Yeah. Everybody, every CIO went through an application portfolio, assessment before that. >> Yeah. Are we sort of entering a new wave of that assessment, >> Yes. understanding the portfolio, cloud ready and not? >> Well I think anyone would say it's >> Ongoing? one of the chapters in the playbook, right? Kind of application rationalization. I think a challenge that companies like we have are, one of our growth models is through acquisition, so every time we acquire another company, we just acquired two this year, it comes with some additional applications that honestly have to be rationalized back in right? So that's kind of what we've got, right? Combine that with data placement as it relates to privacy because we've got an awful lot of data under management, that's another challenge that has to factored. >> So talk about the application developer scene in your world, because if you look back, I mean we were kind of joking on a previous interview about throwback Thursday and hackathon for a mainframe, >> Yeah. there's a lot of workloads that are legacy enterprise or >> Yeah, mmhmm. mission critical. >> Yeah. You guys are a great example, but I probably have from soup to nuts, from old school to new school cloud native going on, but the rage right now is enterprise readiness, enterprise grade, enterprise strong as Ginni Rometty was saying, but the ap developers, it's been around for awhile but what's the new mojo, what's the new vibe, what's the new culture like for developers, in a large institution like State Street? >> Well we've been pushing the Agile framework and the Agile method, right? We undertook that about three years ago. We've got 200 certified teams, right? At State Street, that are actually using Agile now, and that's across probably six of the eight platforms that we run code on, everything from the mainframe all the way out to open systems, right, or distributed systems. We've got some stagnant platforms like AS400. We still have a few AS400's kicking around and some Deck systems still sit, tandem decks right, so? Some of that isn't necessarily >> Whose supports that system? (laughing) Yeah. Some that doesn't necessarily lend itself to multiple deployments, right? We just don't do much in that space, but yeah I mean they're energized around ... >> Are they all on the Agile bandwagon? Obviously Agile's pretty huge, so. >> They are, they absolutely are, and honestly, it's been a little bit tough for the infrastructure teams to keep up, right? So we're not unique in that regard either, right? One of the approaches that was done a few years ago was, we do have our own platform as a service that we developed, our own orchestration model going back five years, and the majority of that is supported today by the application teams, right? Application teams using Agile based methods, deploying onto that platform as a service, so that seems to work for us right? Where the challenge becomes is for the aps that don't run there, and as we look to deploy those applications into SoftLayer, how does that, if you would, seamless deployment work, right? From a SoftLayer development environment and test environment back into production, and that's what we need to learn. >> So you've got blue mix and your own paths >> Yeah. sort of coming together, right? >> That's right. And so, I mean it's a little out of your scope but what does that mean, and maybe specifically what does it mean from an infrastructure perspective? >> Well ... As I said, we've started that journey right now, so we'll have 1,000 posts migrated by the end of the year. That's the current target we've got, with full deployment across into the hybrid cloud, probably within a year and a half from now, right? So as we undertake that journey, they're going to have to learn, the development teams are going to have to learn. The underlying service components, infrastructure service components right? We're probably being a little heavy with that now so that the development and test environments are exactly like the production environments are now. We'll probably pare that back, as they understand what they need and don't need. Challenge on us to speed, that's our current challenge. How quickly can we get things turned up for them? Challenge on them on with regard to what they need, right? >> So Tom, from a practitioner's perspective, what's the driver for a hybrid cloud? Are there specific use cases, is it agility, is it bursting? Help us understand that. >> Well for us, it's probably all of that right? I think the challenge that any legacy shop like ours has is what's the speed by which you go to the cloud, the hybrid cloud, right? We've got our own centers, right? There's a financial model that needs to be achieved. You know, as we do rationalization and data center consolidation, that feeds it, right? So it ends up going at a rate and pace that isn't necessarily in line with the speed that a new company would potentially take advantage of, or that a forced migration would perhaps do as well, right? So it's a little bit of both. >> So it's the support that a little extra agility, kind of give you a tailwind for that initiative, or? >> Well, yeah, it's to enable the application guys, clearly, but you know, the ideal benefit on the infrastructure side becomes burstability, right? And the ability for that capacity to come up quickly, right? Today, you know, we'd struggle with that using traditional infrastructure based models. We are extremely interested in some of the work that IBM's got going on with regard to how some of these clouds actually comply with regulatory requirements, right? You know, we operate in 29 countries and have to satisfy 48 different regulators, so the work that they've got going on with understanding what a regulatory compliant cloud is, and which authorities does it satisfy and what do those controls look and feel like? That may actually be something that we could take advantage of fairly quickly. >> Can we talk about the security >> Yeah, sure. discussion a little bit? You know most people I think, early on in the cloud days, like, "Oh a cloud." I think most people would agree that there's a lot of advantages to the cloud from a security standpoint. That said, there's also a lot of specials >> Yeah. that a company like yours requires. >> Yeah. So it's not necessarily good or bad in the cloud, it's just does it meet the edicts of our organization? >> Yeah. I wonder if you can talk about that a little bit. >> Yeah, I think we've evolved. Our policies have evolved and I think the regulators have become clearer with regard to what it is they want and don't want, right? I think all three of those things have helped right? When we look at the security policies that we have to adhere to, right? They, our SISO teams have been working fairly consistently and tightly with the different regulatory entities, with regard to what it is we think we need to adhere to, right? That clarity allows us then to begin to look at the marketplace, understand what capabilities are there and begin to procure and use those, right? So yeah, I think it's come a long way but not only has the capability of the providers come a long way, it's the clarity around the controls and the regulatory. >> And what role and involvement do you have in security? Are you sort of a recipient of the edict and you have to enforce it, (Tom laughs) are you a contributor, are you meeting with the board? >> Tom: Yeah, I think it's a little bit of everything, right? >> Uh huh. So yeah, we receive, we're the recipient of the policies, (Dave laughs) if you would, so ... And therefor I have to be compliant with them. We participate in how those policies are set, right? So there's a process within our firm where we sit down, talk about emerging threats, talk about what policies perhaps should be implemented, and then agree upon what those policies are and the timeframes for adoption, so we have that. Then the team, my team, for the controls it's responsible for, have to stand up to regulatory oversight, right? So the term we use is first line of defense, right? We're the control owners and our controls have to satisfy our own policies and external regulators. >> You know one of the things I want to drill into, it brings up how hard it is with the cloud, and IT in general these days. You know Dave's in Massachusetts, I'm in Silicon Valley and Palo Alto. In Silicon Valley it's like, "Oh yeah, a new toy," you know? >> Yeah. Shiny new so let's go fast and loose. In fact Mark Zuckerberg once said, "Move fast, break stuff." Now they've gone to, "Move fast, be secure," so. (Tom laughs) Your world doesn't really, I mean you want to go fast and loose to get innovation, >> Yeah. but you have to also manage really, really heavy requirements around the compliance >> That's right. and security things, so you got to balance that, so that's a very tricky thing. Can you share some insight into what it takes to do that, because you want to have devops, >> Mmhmm. development and operations being faster, more nimble, >> Yeah. with Agile; At the same time you want to keep the pace of innovation and not be in the stone age, so what's the trick? What's the secret? What have you learned? Share some anecdotal data. >> Yeah, when we started out, when we first looked at hosting op offerings and opportunities five years ago, we didn't really think, for a combination of capability that was available generally in the marketplace, and the controls we thought we needed around that, we didn't think they were where they needed to be so we developed our own right? So that's the far end of the spectrum where a firm like ours actually spent money and time to deploy orchestration for platform as a service, so we started there. If we think of the continuum of that journey, we're to the point now where we're considering using hosting companies that have the same or similar capability and we're at an inflection point with regard to where we're going to make our investments right? Are we going to continue with our own or actually begin to migrate right? Honestly our challenge is just that, right? How do we progress on that journey, because as is always the case, it becomes very difficult when you're out of your sweet spot and out of your core competency, to maintain the investments that are needed, and in this particular case it's pretty classic, right? For us to keep pace with the likes of IBM or Amazon or any of them are doing tremendous investment stream, right? We question whether that investment is best suited from a shareholder's point of view. >> It's a buyer built thing too, >> Tom: That's right. >> 'cuz one of those things you say, "Okay well, I'm going to rely on IBM Cloud "or AWS," or whoever could be the provider, it could be like an RFP process. >> Tom: That's right. >> You just got to start think, so you look at it that way. >> We do, we do, and brokerage is going to help us there, right? So we'll get brokerage up and running fairly soon and assuming the capabilities are somewhat similar or neutral if you would, then we'll let the application team pick what they want based upon what their specific requirements are. >> Yeah, I just got to ask you in the few minutes we have left, >> Yeah. obviously Jimmy's up there and I've been a big believer for a long time that data >> Mmhmm. is the key asset, and we've been saying it for a long time, >> Yeah. but Dave and I have gone back almost ten years ago talking about data as a development asset, >> Yeah. for developers, but she said something pretty compelling. Data is you own (laughing) the data. >> Yeah. That's profound. Now we believe that to be the case, because if you're renting everything and you're buying or you're building your own, the data becomes the critical layer of value. You got to protect it. It's obviously your financial data, >> Yeah, yeah. so it's secure. How do you guys look at the data layer as an architectural philosophy? >> Well, we have probably over 12 petabytes under management today, so it's a pretty, pretty significant environment for us to manage. The challenge, honestly, isn't ... We've got the business side of the house wants to take advantage of that data, because it's got an awful lot of client information within it, that we should be able to take to market the right way, right? Clearly client confidentiality is important. But the data actually becomes a little bit of a millstone, if you would, around us because we've got privacy concerns over all of that data right? And that data has grown up over time, so strong lineage doesn't necessarily exist right? A real strong data framework isn't there for us to understand whose data it is, when what state it happens to be and where it sits at rest, so it's an investment - >> And then the motion piece is kick up huge. >> Tom: It is. >> With the mobile devices. >> Tom: That's right. >> That motion going. (laughs) >> Yeah, so it does all come back to the data but it does require a pretty strong framework around the data for you to actually be able to take advantage of it, right? >> It kind of leads to the digital transformation discussion. >> Mmhmm. It's the big buzzword today. Now you guys, you know you're not servicing mom and pop consumer situations, big institutions, >> Yeah. but nonetheless, they're ... Data implies digital, implies you're changing your business model. >> Yes. You got smaller companies that are disrupting your business, >> Mmhmm. so what does it all mean to you generally and specifically, to the infrastructure? Are you guys developing SAS products, mobile aps that have a ripple down effect to your infrastructure? >> Well we don't have, you wouldn't think of State Street as a retail operation. >> Right of course. So we don't have that right? But there is a need for probably a third of my colleagues to have access to data, you know via mobile framework. >> Dave: So it's internal? >> Internal, right? >> Yeah. In terms of external clients, we do have a framework that we are, that we do provide through my State Street, it's an internet portal, and it's all back office, middle office data that they would typically access. Do they require that to be generally mobile ... Is it mobile enabled, I guess is the term I'm struggling with, right? Our competition hasn't gone there and so we're undertaking the evaluation that says do we need to go there, from a differentiation perspective right? But traditionally people are accessing that data through web based portals and using it in their day job that way. Our clients are, right? >> Tom, thanks for coming on theCUBE, really appreciate it. Quick end to the segment. Your impression of the event here? People that are watching aren't here so they can't feel the vibe. What's your take of the show this year? Certainly we've been seeing the digital traffic, >> Yeah. on IBMGO, doubled from World of Watson which we thought was the hottest show (Tom laughs) IBM's ever done. Looks like Interconnect seems to be the hottest. What's the conversation, what's the vibe like, what's the experience here? >> I generally like the collaboration that takes place in these kinds of things, right? I think what IBM's done here in terms of how they've laid out the center, you know all of the space that's available, the sessions have all been reasonably collaborative. You know you go to some of these things where you kind of fall asleep in the back row. I haven't necessarily seen much of that here, so kudos to IBM for running this the way they have, right? >> Yeah, it's very engaging content. >> It is. >> Tom, thanks for coming on theCUBE, really appreciate your insight and sharing what's going on at State Street Corporation. I used to call it State Street Bank from being from New England 18 years ago, but great to see you and hope to see you at Red Sox games. >> Sounds good guys. >> So we'll hit you up for some tickets. (laughing) It's theCUBE, of course, always trying to get the Red Sox tickets. I'm John Furrier with Dave Vellante. Stick with us. More great interviews coming right up here. Day two of three days of coverage of IBM Interconnect 2017. We'll be right back.

Published Date : Mar 21 2017

SUMMARY :

brought to you by IBM. Welcome to theCUBE. and that we're just talking before (laughing) in terms of the relationship Wipros on the application side of the house. and opportunity that the cloud represents. So obviously you remember Yeah. Are we sort of entering a new wave of that Yes. that honestly have to be rationalized back in right? Yeah. Yeah, mmhmm. but the rage right now is enterprise readiness, and that's across probably six of the eight platforms Some that doesn't necessarily lend itself to Are they all on the Agile bandwagon? for the infrastructure teams to keep up, right? Yeah. I mean it's a little out of your scope but so that the development and test environments So Tom, from a practitioner's perspective, There's a financial model that needs to be achieved. And the ability for that capacity to come up quickly, right? that there's a lot of advantages to the cloud that a company So it's not necessarily good or bad in the cloud, I wonder if you can talk about that a little bit. the regulators have become clearer with regard So the term we use is first line of defense, right? You know one of the things I want to drill into, I mean you want to go fast and loose the compliance and security things, so you got to balance that, Mmhmm. of innovation and not be in the stone age, and the controls we thought we needed around that, you say, "Okay well, I'm going to rely on IBM Cloud and assuming the capabilities are somewhat similar Yeah. is the key asset, and we've been saying it Yeah. (laughing) the data. the data becomes the critical layer of value. How do you guys look at the data layer We've got the business side of the house That motion going. It kind of leads to the digital transformation It's the big buzzword today. Yeah. You got smaller companies that are disrupting that have a ripple down effect to your infrastructure? Well we don't have, So we don't have that right? I guess is the term I'm struggling with, right? Your impression of the event here? What's the conversation, what's the vibe like, I generally like the collaboration that takes place great to see you and hope to see you at Red Sox games. So we'll hit you up

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