>>live from Las Vegas. It's the Cube covering Splunk dot com. 19. Brought to you by spunk. >>Welcome back to the Cube, everyone. I'm John Ferrier with an angle on the Cube here in Las Vegas for Splunk dot com. 19. It's there 10 years of their customer main event. All the top customers and partners were here and, of course, accuse. Been covering dot com for seven years at a great guests from a censure. Mike Heinlein. Ecosystem Adventures. Global Analytics Plays and offerings lead a century Now. First of all, welcome to the Q. Thank you, John says. You're always has >>long titles. It's a very long title. Your lead. That's a mouthful. Offerings. Yeah, this >>meanings to these titles of the century. This, like >>Esso, I'm part of the Ecosystem Adventures Group, which helps to incubate our various different channel partners. And Dr Service is with those partners and then within the splint partnership. I'm focused on driving analytics offerings with various different practices that are already considering analytics and taking those >>to market. So you guys have a relation with spunk is evolving pretty quickly. >>It is >>what's the future look like? What's the current path >>Well, as you may be aware, we recently renewed our partnership with Bronco back in February. After two and 1/2 years, we had achieved most of our goals. And where we were starting to see is that where our initial objective was to help our clients to get Maur costs takeout and risk associated with their I T and Security operations way also learned a few things along the way, which is the Splunk Analyze politics engine can also be used outside of I t and Security and we can start to take it into industry verticals. And so one of the exciting things that we're doing is we brought our digital practice into the tent with us. We renewed in February, way have a couple of years. We're looking into the future, and we're gonna not only double down in i t and Security, but we're also going to start to build business analytics and io ti type solutions on top of within the vertical industries that were focused on one >>of those industries. Can you share them? >>Yeah. Yeah, so? So it would be things like energy utilities where power line analytics to reduce the amount of vegetation that might take out power lines cause fires cause outages. Patient flow, which would be how to help accelerate getting patients through the e. R and also increase throughput. Four Hospitals within supply Chain We're doing number of different things way have four different offerings that focus on technology, telecom, retail, consumer goods and manufacturing. So, like industrial type clients, >>so pretty much standard vertical industry that we normally see that's cracking in the business. Yeah, so I'll get your thoughts on this. One of the observations I want to share with you and get your reaction is is that with cloud and with data, it's interesting these day. There's a really key part of all this you mentioned. I I t and Security. Obviously, it's pretty straightforward. You see, that way started adding machine learning and a I and the things that domain expertise of these verticals become the pacing item the ke ke i t, if you will with scale of that what's going on? That's right level. Are you seeing that this is a fertile ground for opportunities that how you guys see it? Can you >>you Absolutely I think I think where it centuries strong is in our industry, Ackerman not just to 19 security, but within different industry verticals on. Then you take our digital practice, which is where our data science is live, where they're developing advanced analytics models and essentially working with a lot of the open source modeling tools like python that integrates very well a Splunk. It gives us the opportunity to take that data that could be bundled up. It could be data rest, maybe three years of sales data, and we create a forecast with it and do that on top of spunk. Or maybe something where within a supply chain or a flow within a hospital, were able to use machine learning to start to move some of the computer and thought from human beings to machines >>were some of the innovative service is you guys have built on top of Splunk because they're enabling platform. So again, opportunities. What are you guys doing in the >>soles? So both in the retail and in the technology space, we've created a couple of punishment engines. When you think of a supply chain, I need to know what my forecast is. What do I plan to sell? How many items. Do I need to have an inventory in the warehouse and in the store? And then how am I gonna get those items? And then how many should I order the next day? So we're using Splint to figure all of that out. >>What sort of surprise? Learnings You've got a deal with flunk because has always seems to be a new revelation when people get data and they start playing with insights. Beyond that, some sort of business breakthroughs are weird. Things happen when you start playing with data. Any anecdotal surprises, their learnings. You've seen >>a, well, a tremendous number. And in fact, what what happens is when you start to open up the silos. So most of our clients are stuck with a lot of legacy technologies that they've acquired over the last two or three decades. Splunk enables to open that Optimus get insights that we couldn't before. So it could be it could be. I could get a patient through a particular process, you know, twice as fast is what historically had been able to do. Or maybe for examples, something that Doug Merit mentioned yesterday, which is where we're partying very closely with Splunk for human trafficking. We've created an offering where split it already gone out created Data Lake of a lot of data from educational entities. Ngo's government agencies we took that builds a machine learning on top of it and able to identify high value targets or establishments that have a high risk of human trafficking, which is already starting to get results. In Florida, >>you mentioned health care no multiple times, someone of your key verticals. >>It is one that's emerging is very exciting. And it's kind of evidence of where we're working really well, a sponge. A lot of cases we've developed things that we take into Splunk, and we go to market together. In this particular case, Splunk created patient flow, took it to us. And now we're working to identify about a dozen different hospitals where we're gonna go meet with their CEOs and talk to him about what we can do to help them increased profit and patient satisfaction at the same time. >>What some of those conversations, like when you go and knock on the doors and say, Hey, I got a new secret weapon to solve your problems because this is its new things that people have these problems that couldn't have attacked before in the past. Now they have potential capabilities. What are some of those conversations? Take out there like Come on in, educate me. I want to buy right away or door slammed in your face and get his attention. >>Well, so way just had a really exciting meeting with a very large brochure in the Midwest. And as was explaining the different things that we could do a Splunk she actually the head of supply chain. Excuse me. It almost seems like fairy dust to me. In other words, the hardest challenge that I have sometimes is able to say, Look, you're used to doing this 24 months, maybe 36 months. I think I could do it free in less than six, and that's just so hard for them to absorb. So So a lot of cases it's it's transitioning to Well, let us figure out how we could prove that to you. Doing some kind of a concept or a pilot. >>You know, it's interesting is that you know, when you see people get set up with data platform, it's kind of editor of stage. Let's set the foundation. Let's make sure things flowing in you well. And then they started getting some discoveries here and there, and then they get business value, and then it kind of goes to another level. I think this is where things I see you guys doing well and others here in the ecosystem floor, and that is that It's a workflow optimization issue, I think. Wait a minute, way have all this data. Well, let's go do this. That's a little bit more of a ballistic business process or some sort of. >>That's right. Your >>challenge. Is that how >>you Yes. So I would say you always have a business process, at least in the industry verticals, and you have a lot of data that silo on. Then you crack those silos open on, then it's really basically intersection of what we would call planning and execution, which is, for example, maybe I have on oil rig and I have a ship that is taking materials and people back and forth. But now I know that I have actual things. Head into that port where if I send this ship now, I'm gonna have to come back in the next 24 hours. If I hold that ship off for two or three hours, then I can get more materials and people on board, and I don't have to come back for another 48 hours. So now I've just reduced greatly my operating costs. >>And I think that's interesting. Is that you think about what you just said, Yeah, go back 15 years. What's the data base scheming and make that happen. Date is over there, it's over. They're gonna write a query that Leighton see. It never happens. >>It's Jackie, right? So we're kind of out of the business of trying to fit square pegs into relational round holes, which takes the better part of maybe 50% of a lot of projects to implement those solutions. And so, with spunk, you're basically dumping the date end and you're layering your scheme on top of it, which enables you to accelerate delivery. And additionally, I don't have to cobble together and stitched together multiple technologies to do ingestion analytic storage visualization so I could mobilize teams much more quickly. Then it would traditional solutions. >>You know, Mike, I'd love your thoughts on the center's transformation because looking at you. What you guys have done is a company. It's been interesting, a lot of successes. But firm's been around for a while, right? So impressed. Different names don't back the old school back minicomputers. You know, rolling out projects had long arises. Multiyear. Now the speedy a name has completely changed clouds. Here you got data. How has the Splunk on these Modern technology has changed the centers engagement practices. >>I think you're touching on what we would probably call agile delivery, right or continuous delivery, where our clients don't want to push off from shore into a big bang project where they don't get to see the results for 12 to 24 months. That's a lot of risk for them. So what's book enables us to do, really is to do a delivery and deliver value in Angel's sprints in three 12 you know, 16 weeks sprints where we're literally be giving them value. We also don't have to understand all of the data. If you're using relational databases, you pretty much have to understand everything before you push off from shore with spunk. I can no minimal amount and start and deliver value, and then as I go, I'm learning more about my data. I could deliver more use cases and more value. >>It's interesting, you know, go back to the old enterprise sales model. You know, you do a pilot or a POC poc that a pilot with pilots, a date and that's what months and then Then the decision makes. And then you got to start over for the time that it'll happen in about months. A year. Yeah, technology changes. >>That's right. >>You guys are doing essentially agile sprints that are kind of like a little Mini p O sees. That's that's correct. Docs are actually really work. >>That's right. That's >>the new seems like the new sales model is that >>Well, I would say it's something that, with the rapid prototyping capability, like a sponge that gives us that flexibility todo depending on what we're doing, we may not have that flexibility. We may be limited by the technology. >>How would you describe the strength of censure Splunk partnership? >>It's a very strong So like I mentioned before, we way started to a nap three years ago. Way just renewed that relationship in February, and we've added more practices from within Accenture like digital practice. So now we have strategy, digital technology and security. We're focusing in doubling down and security in our I T markets, but also then starting to explore new industry verticals in Business analytics and Io Ti. As I explained earlier, we're bringing things to Splunk in there helping us cell, and they're bringing things to Austin. We're helping themselves, and there's a lot of excitement. I mean, I think it's really a combination of the right people with the right industry knowledge at the right time with the right technology. >>Final question in the industry For a while, you see the waves pretty big wave run now. Lot of confluence coming together. Multiple different Durant cloud data scale, everything speed. What's exciting you these days? What's the big story that people should pay attention to right now? Well, in this space, I >>think it really dovetails into Doug Steam, and I don't mean Thio, really, you know, piggyback on that. But it's true, and that is that so many of our clients, you know, still have a lot of technical debt from decades ago, and we get to come in there and say, Look in a matter of weeks and months, we could help You make sense of this way, can help you capture revenue you couldn't capture before Dr Out costs that you couldn't drive out before and reduce risk that you couldn't reduce before. So I mean, it's it's probably the best time of my entire career. >>Frankly, Cooper, daddies and certainly containers helps. Yeah, make those legacy workloads somewhat compatible with modern infrastructure. When you have those technical debt conversations with customers kind of realizing like I'm on the verge of bankruptcy, what do I do it? Is it more advisor? You guys come in, more counseling slash get developed? >>Yeah, yeah, A lot of times it's It's helping them to come in and assess what their situation is. Help them build a road map into the future. Sometimes it's rationalizing some of the technical debt. Sometimes it's how can we augment what you already have? And then and then in the future is that reaches end of life. We almost just turn it off. But you're up and running, you know, on this other platform that we've augmented into that ecosystem >>So tech flow positive. >>There you go. >>Yeah, cash flow positive take from technical debt from checked bag. Mike. Thanks for coming up. Appreciate it. Thanks for the knights. Thanks for having me. Great insights. You get all the data and the insights here. Workflow is rocking the cube. Second day of three days. I'm John Barrymore coverage after this short break.

>> Announcer: Live from Washington DC, it's theCUBE. Covering .conf2017. Brought to you by Splunk. >> Welcome back here on theCUBE, we're in Washington DC at the Walter Washington Convention Center, day one of .conf2017, Splunk's big get together here with some 7,000 plus attendees, 65 countries, and traveled something like some 30 million miles to get here? Incredible turn out, it really is impressive, and a great day we're having here on theCUBE. Which of course is the flagship broadcast of SiliconANGLE TV. Joining me is Jeff Chancey, who is a managing director within Accenture Technology Ecosystem and Ventures. Jeff, good to see you here in Washington, welcome to town. >> Likewise, thank you very much. Excited to be here. >> Yeah, it's certainly been a great day, great first day, let's talk about your partnership, Accenture with Splunk, and what do you see the future for the partnership, how is it evolving? >> Well it's interesting you might ask that, it's probably the $64,000 question. The future of the partnership is indeed exciting. Let me kind of articulate what I mean by that. We Accenture, we're a large professional services firm, our competencies around Accenture Strategy, Accenture Consulting, Accenture Digital Technology Operations, and Accenture Security. What makes the partnership with Splunk so interesting and unique, and also very dynamic, is the fact that Splunk as a transformational data platform applies across the full spectrum of business that Accenture does. So if you can bring the power of an Accenture and our presence in the market, across all the different industry verticals, all the horizontals, and the power of a transformational data engine like Splunk together, you could say it should be a very exciting future indeed. Probably our biggest objective is to really help, in Accenture we call it rotating to the new. So rotating to new technology, and Splunk is definitely part of our agenda to rotate to the new. We are looking to help our clients become data and digital driven businesses, by leveraging the enormous volumes of data that keep exponentially getting generated every single day, through connected devices, applications, infrastructure, across the board, the Internet of Things, everything is now connected, and everything is spooling data. So, we know that our enterprise executive clients, they're all struggling with this challenge that says, "how do I not only, get value out of my data, how do I solve this challenge with the exponential generation of data, so that I don't just survive in the market, but I win?" This is really what we're after as a partnership is that step change transformational agenda, with our enterprise clients. >> So you have this budding partnership, you've talked about all these fantastic opportunities and great potentials and whatever, is it possible, can you focus on one thing that you're most excited about when it comes to the partnership? >> The one thing I would say we're most excited about right now is our security agenda. We all know where Splunk sits, in terms of the security market. Accenture Security, our very first joint market offering is the Cyberdefense Engine, formally known as, our Cyberdefense Platform. That joint market offering stands to be, really what credentializes the partnership between Accenture and Splunk in the market. Very exciting. Every customer needs to mitigate risk, they must protect their enterprises, they're breaches happening every single day, it's in the news, and Splunk is a powerful technology to help our clients protect their enterprises. So, what you want to do, with Accenture and Splunk is we want to help our clients take out cost, take out cost out of the back office, to drive up their profitability and drive down their cost to serve their customers, we want to help them protect their enterprise through security, and then we want to help them drive step change value for their customers and for them through Internet of Things, and business analytics, automating away the work, and driving that value in the market. >> You're talking about this vast array of services, that you could provide, we know about your relationship with Splunk, you've got hordes and hordes of machine data right, pouring in all the time, how are your clients putting all that together, how are -- maybe some of the innovative ways that they're pulling these various resources and sources together and putting them to use? >> What our clients and what we're observing with our clients, is, with their data, they're data tends to reside in multiple silos, within the enterprise. This is normal, this is natural. What we can help do with a powerful technology like Splunk, is aggregate that data across all the different silos and bring it together in a single view. That not only helps the operations staff, as we said before, protecting the enterprise through security, and driving that value through business analytics, real time digital marketing, using geolocation services, for example. One of our exciting offerings is in the retail industry vertical. We're leveraging the power of Splunk to understand through Point of Sale data what product is going out the door, in say, a store operations environment, and also what inventory is coming through the back door, and triangulating that with the real time rate at which product is leaving the shelves, being able to help those retail customers actually do real time order management and trigger those events in real time. because if you're a retail custoner, the last thing you want to do is have products not on the shelf that your customers want to buy, and in the case of a grocery store for example, you don't want to have, your fresh foods spoil before you have a chance to sell it. So if you can bring together the dynamics of what's going in and out of the store with customer loyalty programs and geolocations, you can actually real time target those customers when they're in the vicinity of your store, and say, "The broccoli, we're offering you a special. Come in right now -- >> (laughing) >> We'll give you 15% off of broccoli", because we know you're a customer that likes to buy a lot of broccoli. That's a really exciting -- >> Inventory's everything, right? Inventory control. In this case -- >> And really applying it to the entire supply chain, 'cause obviously, the inventory from the manufacturing side, the consumer goods and services side, has to be available, has to be in the warehouses and the distribution centers, so, optimizing that entire, call it material and product movement, from the raw material and the manufacturing all the way to the consumer. >> We've heard a line, I know you have, greater insight, greater value. How are you at Accenture and Splunk bringing that statement to life for me as your customer? >> Clearly, if we can bring the power of data transformation leveraging next generation technologies like Splunk, and I have to say, we as a partnership, we view Splunk as an emerging technology. Not emerging in the sense that it -- doesn't exist yet, I mean they've been around for over a decade now, but emerging onto the world stage to really help power the way businesses drive their business by leveraging all of that data. The secret sauce that Splunk has, is that ability to aggregate that data from multiple disparate sources, and to do that in real time. If we can drive greater insight into the customer's data, we can collectively drive greater value. Interestingly enough, the greater than sign, is a coincidence, it's part of both Splunk and Accenture's logos. >> Yeah right, you both have it working for you, don't you? You're known for vertical industry practices, is there one or a specific vertical that you can think of that maybe where you all have teamed up and that you're creating this interest or some kind of innovative solution that you're able to specifically develop and apply? >> I mentioned retail, and I mentioned security previously. An interesting area that we're getting into now, is in Health and Life Sciences, so healthcare. We want to be able to predict and prevent hospital Code Blue's before they happen. How much would you be able to do that? All of the devices, all the monitors that all the hospitals have, they're all from different manufacturers, they're all spooling data, and most of the hospital staff are using eyes on glass. To understand, we have a Code Blue, you've seen it in the movies, everybody's running to resuscitate and save the patient. What we want to be able to do leveraging Splunk is to apply machine learning and predictive analytics, to understand what the monitors tell us, that in 15 minutes this patient is likely to be a Code Blue, and how do we predict and prevent that from happening in the first place. I really can't think of anything better than figuring out how to leverage technology to save lives. >> Absolutely. Well, if I'm in need, I want you around, okay? (laughing) >> Okay, you got it. >> We got a deal. Jeff Chancey, from Accenture, thanks for being with us here on theCUBE, appreciate the time and wish you success down the road. >> Thank you very much, appreciate it. >> You bet. We'll continue here, from .conf2017, we are live, in our nation's capital, Washington DC.

>>Hi, welcome to the cubes coverage of splunk.com 21. I need some Martin Brian Berg joins me next director at Accenture leading the EMEA Splunk partnership. Brian, welcome to the program. Talk to me a little bit about the Splunk Accenture partnership. This goes back about five years, I believe. >>Yeah, let me provide a bit of, uh, of a history. Uh, we have been starting with Splunk very intensively more than five years ago. Uh, we have been working very closely together to create something like an incubator approach to really serve the markets as, as best as possible. It was really successful. So exponential growth far beyond the markets, uh, for the last five years. So I'm really proud to be part of that journey. And, uh, the partnership is kind of anchored around three core components. The first component is what we typically call matching up our deep Accentia industry expertise with cloud spend Splunk technology. So it really gives a unique differentiator in the market combining that unique industry understanding and the Splunk technology, which is really capable to have an end to end platform for our clients. I'll give you an example a couple of years ago with, and starting to work in Germany was Dr. >>Bank cargo, which is one of the leading European, uh, freights or companies that, where we really put the Splunk that Phonto to the stretch and are using even IOT data like vegan shots, sensors, or locomotive data to create very fancy, you know, the use cases. So that, that's just an example how the deep industry expertise of Accentia and the blank technology expertise can work together. So the second part, maybe just to mention that is that Accenture in the partnership is developing industrialized solutions and that is, uh, needing to Accentia IP, which very rapidly can serve our customers in creating value and to transforming our clients on their journey. A great example is our supply chain of ring. We have developed a supply chain control tower, which has these days, obviously with the pandemic situation and the supply chain issues, uh, impacting our economic, uh, return. Uh, recovery is a very specific and very strong case. You can really use Splunk as a real time supply chain tour, and that's kind of the industrialized vertical solutions, which we also, uh, did in our partnership at last. Let me comment on that one, the kind of service pillar is really around cloud. So we are focusing heavily on the cloud business. As we see Splunk also an enabler of the cloud journey for our clients >>And both Splunk and Accenture on their own, uh, digital transformation Splunk going to some subscription only back in 2019, Accenture beginning, it's a cloud transformation, 2015. Talk to me about the cloud first initiative. You launched this about a year ago. So during a very challenging time, talk to me about the objectives of the cloud first initiative, how you're working together with Splunk and what some of the value is in it for the customers. >>So Accenture really sings clouds. You see it that we did a very aggressive transformation. The shift we even changed our organization, organizational structure, how we serve our customers within our cloud service to approach. So we combine our expertise from our strategy and consulting experts with implementation and delivery expertise, to have the full end, to end perspective on what we need to transform and transition our clients into the cloud journey. Um, and we are heavily investing into the cloud markets. Uh, we are doing research, uh, in the market to understand also the client needs and the market developments. For example, we recently launched a European, uh, study called cloud continuum where we interviewed more than 4,000 executives around the globe on what are the key priorities along their cloud journey? What is it really that makes it unique and differentiated? Uh, and we see what are the driving factors in the cloud market in Europe, it's a bit special as compared to the us, uh, the key priority driver of our clients moving into the cloud is cost competitive toughness. So they are really moving into the cloud to save costs. The cost play only the second, uh, kind of the answer was like 38% of respondents has been elaborating around increasing customer value. And here you see already the difference between Europe and us, uh, it's, it's much, much lagging behind in terms of understanding the data in your cloud to create new business opportunities and new business value for your customers, which, uh, which is typically, uh, an opportunity, but also challenge >>One of the challenges that organizations often face regardless of where they are in the world is looking at cloud from a price point perspective rather than a transformational journey perspective. But it sounds like you've actually seen the opposite with this survey that you mentioned. >>Yeah. I mean, that's, that's a fair point. So as set, uh, in, in Europe, we are having many clients and customers focusing on the cost competitiveness, but that typically just one key challenge. Uh, another challenge, especially in Europe is around complexity of our data regulation of trust and compliance. So that very often leads to, again, silos in the cloud architecture. So typically something you would want to overcome with the cloud journey and again, in a kind of siloed infrastructure. So we are having, we have seen that more than 60% of our customers have stirred parts of that data and on-premise data stores. They have kind of hybrid cloud environments. We have more than 48% of our customers in kind of a cloud environment. So you will see that the cloud journey again is a very complex task complex journey, and you are ending up very often in a new silos and he explained comes into play because blank can enable you to have the end to end perspective across your full stack, including a multi and hybrid cloud environment. And that's why the reason why we are looking for a strong interlock of our Splunk business into our cloud first approach to really bring that value into our cloud journey of our customers. >>So the, the complexity is, has been increasing. You mentioned a very high percentage of customers in that hybrid multi-cloud environment. How do you Accenture in Splunk, how does this cloud first initiative help address the complexities that cloud that a multi-cloud environment brings and unlock the opportunities in all of this data? >>Yeah, I mean, there's different ways to see that in my perspective, the cloud transformation, the cloud journey always requires a smart data cloud strategy as a core tool. I call it the core to win because without the cloud data strategy, you are losing really the benefit of the cloud journey in terms of the full value potential of your data. Um, I do see like an evolutionary path of the cloud transformation. First of all, is bringing and transitioning our clients into the cloud. And Splunk would be at the first milestone, the end to end perspective of having the cloud transplant, the cloud ops of ability and club monitoring capability. So it's combining the end-to-end picture and mighty cloud hybrid cloud environment in a single pane of glass, which is really unique from a technology perspective. But in the second step, it could even go further and talking about machine learning technologies about AI and bringing that to the next level on that evolutionary path. >>That's what we typically call AI ops. And that again makes a difference in terms of automation, in terms of efficiencies, in terms of prediction capabilities, which is a huge advantage and value potential for our clients. And the third step is coming back a bit to your point in terms of leaving the data value, uh, in the cloud. So if you are getting more and more advanced, you have so much data in your cloud that you could even use it for new business models for new customer service use cases. Uh, and that's kind of the kind of evolutionary past what I call the data to everything cloud, which is very similar to where Splunk is positioning and using all that data and to end for really bringing value and additional value, add to your customers. There's a >>Tremendous amount of value in that data. If it can be analyzed the value unlocked and analyzed and acted on in real time so that organizations can make business decisions on products and services. And obviously from a competitive differentiation perspective, there's a tremendous amount, a tremendous amount of value. And unlocking that data. What are you seeing in the last, in the last year, since there's been so much acceleration where the customers are coming to you saying Accenture Splunk, help us figure out how to migrate to the cloud. We've got to go quickly, we've got these competitive pressures, we've got a very dynamic world market. What's that pathway like? >>Yeah, it's a very interesting time. So typically you see this cloud transformation journeys as a journey of several years. And in the pandemic situation, you have seen that a couple of months for some of our clients, because it's really important to survive in this very disruptive economic situations. So obviously you start first with, uh, getting the basics done with kind of getting the migration done, getting the migration to the cloud and uplifting our client's technology to the next. So the new kind of cloud paradigm, but, uh, assets that kind of next evolutionary path would be increased. Automation would be increased usage of all the cloud data for additional value add and additional business models. Our client use cases. So that's kind of the starting discussion always is how to bring it to the cloud and how to create that flexibility. That also that grows flexibility in terms of being more resilient, being more agile as a customer, but a Splunk can do much, much more. And that's the story we want to, and we want to explain to the market that the basic steps are the right ones and Splunk is getting you there, especially in multi hybrid thought environments. But the very next step is really untapping. The value. >>A lot of organizations have been challenged culturally in the last year and a half with suddenly this distribution of the workforce. And now here we are still in a distributed environment, maybe getting towards a hybrid model, but cultural change is challenging for organizations in any industry where is cultural change as a part of the pathway that Accenture and Splunk help customers to create >>Absolutely spot on sex dealer for the question. And going back to the research research I was talking earlier on, we have also seen that 46% of our clients are really challenged by the complexity of the transition it's complexity of their business, of their business processes, but also the complexity of the operational change. And that really is a major pitfall and th and the major challenge for us. It's not only a technological challenge, but also it's a change and kind of transition management where we also have specified specialized ones items for an hour at, you know, practice our terms and, and change our practice, which are supporting our clients along that transition journey from a cultural perspective, because I mean, you can change your, your it infrastructure. You can create a new architecture in the cloud, but it's really about getting the business into the next level of understanding these complex data situations and processes and leveraging the value of the cloud. So that's a huge business change as well. >>It is a huge business change, which is challenging for a lot of folks again, given the distributed nature with which in which we are still working. Talk to me about an example of a, of a successful customer that, uh, Accenture and Splunk have worked with in the last year. Who's really embraced the cloud first initiative and is transforming their organizations to not only survive these challenging times, but to thrive as well. >>Yeah, one of my favorite examples is a leading hotel chain. Obviously the hotel industry has been heavily impacted by COVID. Uh, so, uh, there was a need to change to a need to get more resilient, more agile and more flexible. You think the cloud transformation story also, again, as a cost transformation play, but also changing the way the business is working. So we started with a typical cloud transformation journey. Uh, we evolved it towards what we, what we call the AI ops scenario in terms of really using machine learning technologies and AI, to get more prediction, more automation, more efficiencies. So we could even reduce, uh, the operational cost by more than 5%, which is a huge baseline and leading a global companies, uh, which frees up a lot of money, which you can then reinvest for kind of new, smarter business use cases in addressing your clients and understanding your clients and ultimately generating new value for your clients. So that's a very nice example of how you could start with an it transformation journey, changing into the cloud architecture, using AI ops, to freeing up resources for new addresses for kind of new addressable cut customer use cases and business benefits. >>What's the go to market like working customers go to learn more and get started. Are they starting with Accenture? And they starting with Splunk? Can I do both? >>We have a very collaborative partnership with Splunk. We have a strong partnership team as we speak. We have more like more than 4,000 people working on Splunk projects globally. So it's a very strong capability. Um, you can reach out to Accentia and, uh, you can reach out to Splunk. It's kind of a collaborator strategic go-to-market approach nursing. That's also a bit the advantage of the Splunk Accenture partnership that we are very closely, very collaboratively going to the market. Yes, exemptions bringing IP and assets, empty industrialized delivery methodology. We are able to really scale up globally across the market and Splunk is bringing their technology and the expertise. I think it's a winning combination >>And winning complication and not collaboration is certainly critical to enable that. Brian last question would be, as we approach the end of calendar year 2021, what are some of the things on the horizon for the cloud first initiative that you're excited about as we enter 2022, >>I think it's really getting traction. Now. We have seen a lot of our clients going into the cloud, but asset, from my perspective, it's just the start of the journey. So once you get that kind of, uh, interesting milestone start, you can create the automation efficiencies. You can create the data value and use the data very for new CRM scenarios, new years use cases. And that's where it really gets interesting and fun and innovative in getting all these data across your company and understanding and being creative, how you can use that to benefit your customer and to bring that customer experience to the next level. And that's what I'm looking really forward to coming from the it transformation, the cloud transformation journey to the customer experience and to improving the customer perspective. >>Improving the customer perspective is key. As, as the customer experience, we're all customers in our daily lives and our personal lives and our business lives. And we have this expectation that any organization we're dealing with is going to be able to give us a stellar experience. Brian, thank you for joining me on the cube today, sharing the latest and greatest and the Splunk Accenture partnership, the value that you're delivering for customers and some of the things that you're excited about as we go forward. We appreciate your time. >>Thanks for >>Having me. My pleasure for Brian Berg. I'm Lisa Martin. You're watching the cubes coverage of splunk.com 21.