>>Live from Orlando, Florida. It's the cube covering Microsoft ignite. Brought to you by Cohesity. >>Good morning cube land and welcome back to the cubes live coverage of Microsoft ignite here in Orlando, Florida. I'm your host, Rebecca Knight, along with my cohost Stu Miniman. We are joined by Carl holes, our, he is the supervisor of infrastructure Shumaker loop and Kendrick based in Toledo, Ohio. Thank you so much for coming on the show tomorrow. So tell our viewers first of all a little bit about uh, she make her loop. So Schulich >>is a top 200 law firm in the U S we have seven locations across the country, most of the East coast and we serve as anything from litigation to environmental to legal and things like that. >>Okay. So you and you are the supervisor of infrastructure. >>Yeah, my role there is to make sure anything with plugs and switches keeps working, so. >>All right. And so Carl, tell us a little bit about, you said you've got multiple occasions once that span and to the lawyers tell you everything and how it must be. >>The lawyers definitely have a say in the way things work. We have most of the locations in Florida and the Carolinas and two in Ohio. Okay. >>Um, and you know, with the locations, you know, what are some of the business drivers that you're going on? When I talked to most companies, you know, there's the constant change. Is there M and a happening? Is it growth? What are some of the drivers of your business? >>Oh, for sure it's growth. You know, obviously as time goes on there's more and more cases, more and more legal things have to happen. Lawyers love documents, so we have to store documents, index amend, make sure that they're always available for their use. And then of course, as part of that too, there's, there's legals holds on things, you know, stuff the case that stretches over, you know, five, 10 years. We need to keep that data safe. Yeah. So I would, >>I think that the word compliance is one that you know, all too well. Exactly. Bring us in a little bit to them. Side is, so some of those, you know, what do you have to be concerned about? You know, how many petabytes exabytes of things in years >>I'll have to that. It depends on the kind of case it is and what it involves. Some, some cases, as long as you have the data in some form you're okay. Other cases the data can't change. So we have systems that might be a little older because they, it has to be as it was when we actually had the case come into us. Okay. That's challenging too. So data, when we talked to so many companies, it's, you know, how can I monetize data? How can I do that? Data has to be a slightly different role inside your organization. How, how's that thought of, >> we have to be careful obviously because conflict of interest, you know, we so have to keep data separate in some instances and internally, not everybody can see the same data because there is issues with privacy or hippo or you know, or so on and so forth that they can't see this stuff. So for us, we need to keep it safe more than monetize it. >>So as you said, the lawyers have a, have a big say in how things empower things happen. So how would you describe the approach and mindset of, of Chyulu toward technology and toward cloud-based and new kinds of, to, to store >>and keep data safe? We, our goal is to make sure things are always online. Um, so we kind of tend toward the more, the more tried and true methods of doing things, the bleeding edge doesn't always work for us. So, but we also can't afford to, to lag behind. So we need to find that balance in between somehow to keep things moving, but the same time make sure that things don't go down or offline fraternities. So protecting and backing up your data across a hybrid environment isn't easy. So Ty, and I know you, you are on a panel here at ignite about, uh, backup disasters and how to avoid them. So I'd love to have you talk a little bit about, about how you think about this and then, and how you interview vendors, vendors and decide what's the right solution for your show. >> Every different, I guess a practice inside of law firm has different ways of getting data. They like their programs this way or that way and they're all different. So the hard part for us is how to keep that data always available to them in different systems. So whatever we do has to encompass making sure these all, all these things work, you know, kind of as, as one. So we've used Cohesity to do backups, we've used Xero to do dr mixer always online. >>Okay. And how long have you been using those solutions? I, how did you reach the kind of those decisions? >>Those were brought in? Just as I joined the firm about a year and a half ago. Um, our vendor who we're using is very tight with Cohesity and Xero and said that might be a good idea. And the more I use them, the more I agree with that. And they're all good. >>So you're saying it's your, your CI, your channel partner channel that does, that. They're trusted, they provide your gear, advise you on the software. Because let's be honest, as time goes on, you can't know everything. So you need to somebody that you can trust to bring in and say, Hey, do it this way. Well, yeah, Carl, I mean, I don't know if you caught the day one keynote, but even those of us that watch the industry in DOE, it's, there's no way any of us could keep up at though. So that, that, that's really important. How do you make sure that you know that that's a trusted advisor? You know, what's, what's the kind of the give and take between them? >>I think a lot of that comes down to a gut feeling, right? I you, if you feel slimy when you meet somebody, you know, they don't have your best interests in mind and that's what you want. Not my best interest, but the interest of the firm and of the company. So once you have established those guidelines, you usually can trust what they're saying. And I guess every time you meet them too, you have to reevaluate is this still a good fit? >> So when you comes to backup and recovery, I'd love to hear more about this panel and how you and your colleagues came to conclusions about how here's some, here's some big ones and here's how you can avoid them. So I think for us it was just what worked and what didn't work. You know, we all, all three of us use this stuff day to day. So we found the pitfalls, we found what you should and shouldn't do. And when we share that with the, with the community, we get some good feedback on that. >>So Carl, a year and a half there, any, any specific advice that you'd share? People as to what you've learned? Say I hired pitfalls in there as you know, was it a configuration issue or something went wrong because we know the best intentions and best products out there, so you know, things can get in the way. Yeah, >>definitely. We've learned to keep support clothes. I mean, they're awesome. They know their stuff. There's some things we've had issues with that I wanted to do that it wasn't a good fit or we've ran into some bugs here and there, but they're really responsive and they'll put all the alpha specialists for you and weeks, you know, and things just end up working. >> Alright, so here at the conference, what are some of the conversations that you're having because you are in the legal industry and so not necessarily community college communicating all day with people in the high tech industry. So bring us inside a little, tell us about the conversations you're having, interesting people that you're meeting, things that are sparking your interest. >> It's neat because I've met some people through the panel I was on yesterday and they're asking questions that don't even title legal. You know, they have the same access as we do, but they are just either apply to manufacturing or applied to natural gas or whatever happens to be. Um, and then when you know, meetings from the vendors here, it's interesting too, you know, I'm an illegal mindset now and they say, Hey, what about this? And you go, Oh, that's some game changer. And you know, and all of a sudden you can apply it to your field. >>More sense. Yeah. How about this your first time attending Microsoft ignite? Give us a little bit your impressions, you know, uh, the, the, the good, the bad. And the interesting is it's really >>big. I walked through here Sunday night when when nobody was here. It's like, Oh, this isn't too bad. And then I think I walked 10 miles the first day getting places and it's usually pretty well laid out and unless there's beer or food and everybody kind of goes to it and it's hard to move around. But other than that I think it's pretty cool. So what are the kinds of things you're going to take back? As you said, you are sometimes talking to people who are in a completely different industry with you and they are saying things that spark your interest and spark new ideas. What are the kinds of things you're going to take back to shoe loop when you arrive back in total Toledo, we're trying to look at all these new buzzwords like on new, but like blockchain or AI and how they can help us do our jobs better and serve their attorneys better. Um, is there something that I haven't thought of that blockchain can, can do this >>for us and better than we're doing it now now. So Carl, one of the things we've noticed there, there's a real growth in some of the developer content here as an infrastructure person. And I'm curious your view on that, that that side of the world. >>That is not my strong suit. Obviously I came from a world where that was a big deal and I could learn some things. But as far as my background goes and learning about it, it's kinda over my head. Um, you know, I can get it behind this stuff, talk to automate processes and make things, you know better. But as far as the dev side, I'm kind of going, Hey, no, I know if I get this, but, but there is such a push here for citizens and for citizen developers and to sort of democratize this and say even you can do this, which is awesome and in a way because the more eyes have on something, the better they go. You know I can even if I don't understand something, I can ask the question, Hey, why is this work this way? You go, Oh it shouldn't work this way. >>Let's fix this and and make things better. You know. Anything more about kinda your firm's relationship with Microsoft? So many announcements here. Not, no, not sure if teams has used a in your environment. We are using Skype right now but we have way pushed to go to two teams. So that's going to be a big, big push for us in queue for this year and digging next year and then we're looking at moving to Azure at some point. Getting our stuff up there and making you know to be most effective, faster, better. How do you stay up to date with all of these new announcements and not just here at Microsoft, but even in the larger technology community. You can't stop learning. You can't stop reading. You know? You look at the like the slash dots of the world and you just keep looking at things and some things may make sense. >>Some things I'm like, Oh, that's kind of cool. I'll read it later. All of a sudden it goes, Oh, that's a big idea and we should look at this some more. But again, it's having those trusted people that you know or colleagues that say, Hey, I saw this. I saw that. Take a look at that suit. You think so? I know in your, in your off time, you are an officiant of a number of different sports. I'm curious to hear how you bring what you do as an officiant into your job at shoe loop and the similarities. The differences. In my help desk days, it was a lot easier because I could take the, the end user ratings a lot easier because I will hold nothing personal, but it's neat too. I mean, when you're an official, you have, there's a, there's a way things work. There's a, there's a set of rules you have to follow and, and it, and even anything that's technology based there, it's all logical progression of things. This is the way things work and not they blinders as much, but as much as you just follow the process, which makes this audience here. Great. Well thank you so much Carla, for having me. It was great having you on the show. Thank you guys. I'm Rebecca Knight for Stu Miniman. Stay tuned for more of the cubes live coverage. Microsoft ignite.