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Juan Tello, Deloitte | Snowflake Summit 2022


 

>>Welcome back to Vegas. Lisa Martin here covering snowflake summit 22. We are live at Caesar's forum. A lot of guests here about 10,000 attendees, actually 10,000 plus a lot of folks here at the momentum and the buzz. I gotta tell you the last day and a half we've been covering this event is huge. It's probably some of the biggest we've seen in a long time. We're very pleased to welcome back. One of our cube alumni to the program, Ron Tayo principal and chief data officer at Deloitte one. It's great to have you joining us. >>Yeah, no, thank you. Super excited to be here with you today. >>Isn't it great to be back in person? Oh, >>I love it. I mean the, the energy, the, you know, connections that we're making definitely, definitely loving and loving the experience. >>Good experience, but the opportunity to connect with customers. Yes. I'm hearing a lot of conversations from snowflake folks from their partners like Deloitte from customers themselves. Like it's so great to be back in person. And they're really talking about some of the current challenges that are being faced by so many industries. >>That's right. Oh, that, that is, you know, I would say as a consultant, you know, it all comes down to that personal connection and that relationship. And so I am, I'm all for this and love, you know, being able to connect with our customers. >>Yeah. Talk to me about the Deloitte snowflake partnership. Obviously a ton of news announced from snowflake yesterday. Snowflake is a rocket ship. Talk to us about the partnership, what you guys do together, maybe some joint customer examples. >>Yeah. I mean, so snowflake is a strategic Alliance partner. We won the, you know, SI partner of the year award and for us, the, the shift and the opportunity to help our clients modernize and achieve a level of data maturity in their journey is, is strategically it's super important. And it's really about how do we help them leverage, you know, snowflake has underlying data platform to ultimately achieve, you know, broader goals around, you know, their business strategy. And our approach is always very much connected to overarching business strategies and sense of, is it a finance transformation, a supply chain transformation, a customer transformation, and what are the goals of those transformations and how do we ensure that data is a critical component to enabling that and with, you know, technologies and vendors and partners like snowflake, allowing us to even do that at a faster, better, cheaper pace only increases the overall business case and the value and the impact that it generates. >>And so we are super, super excited about our partnership with snowflake and we believe, you know, the journey is very, very bright. You know, we, this is the future, you know, often tell folks that, you know, data has and will continue to be more valuable than sort of the systems that own it and manage it. And I think we're starting to see that. I think the topic that I discussed today around data collaboration and data sharing is an example of how we're starting to see, you know, the importance and the value of data, you know, become way more important and more of the focus around the strategy for, for organizations >>As the chief data officer, what do data sharing and data collaboration mean to somebody in your position and what are some of the conversations you have with customer other CDOs at customer organizations? >>Yeah, so, so my role is, is sort of twofold. I, I am responsible for our internal data strategy. So when you think about Deloitte as a professional service organization, across four unique businesses, I am a customer of snowflake in our own data modernization journey, and we have our own strategy on how and what we share, not only internally across our businesses, but also externally across, you know, our partners. So, so I bring that perspective, but then I also am a client service professional and serve our clients in their own journey. So I often feel very privileged in, in the opportunity to be able to sort of not only share my own experience from a Deloitte perspective, but also in how we help our clients >>Talk about data maturation. You mentioned, you know, the volume of data just only continues to grow. We've seen so much growth in the last two years alone of data. We've seen all of us be so dependent on things like media and entertainment and retail, eCommerce, healthcare, and life sciences. What, how do you define data maturation and how does Deloitte and snowflake help companies create a pathway to get there? >>Yeah. Yeah. So I would say step one for us is all about the overarching business strategy. And when you sort of double click on the big, broad business strategy and what that means from a data strategy perspective, we have to develop business models where there is an economical construct to the value of data. And it's extremely important specifically when we talk about sharing and collaborating data, I would say the, the, the, the assumption or the, or, or, or, or the posture typically seems to be, it's a one way relationship, our strategy and what we're pushing, you know, again, not only internally within ourselves, but also with our clients, is it has to be a bidirectional relationship. And so you, you hear of, of the concepts of, you know, the, the, the data clean room where you have two partners coming together and agreeing with certain terms to share data bidirectionally. Like I do believe that is the future in how we need to do, you know, more data collaboration, more data sharing at a scale that we've not quite seen. Yes. Yet >>The security and privacy areas are increasingly critical. We've seen the threat landscape change so dramatically the last couple of years, it's not, will we get hit by a cyber talk? It's when yes. For every industry, right? The privacy legislation that just we've seen it with GDPR, CCPA is gonna become CPR in California, other states doing the same thing. How do you help customers kind of balance that line of being able to share data equitably between organizations between companies do so in a secure way, and in a way that ensures data privacy will be maintained. >>Yeah. Yeah. So first absolutely recognizing, evolving, recognize the evolving regulatory landscape. You mentioned, you know, California, there's actually now 22 states that have a, is it 22 now? Right? Yeah. 22 states that have a privacy act enacted. And our projection is in the next 12 to 18 months, all states will have one. And so absolutely a, a perceived challenge, but one that I think is, is addressable. And, and I think that gets to the spirit of the question for us. There's, there's four dimensions that an organization needs to work through when it comes to data sharing. The first one is back to the, the business goal and objective, like, is there truly a business need? And is there value in sharing data? And it needs to have a very solid business model. Okay. So, so that's the first step. The second step is what are the legal terms? >>What are the legal terms? What can you do? What can't you do? Do you have primary rights, secondary rights? The third dimension is around risk. What is the risk and exposure, not only from a data security perspective, but what is the risk if someone uses a data inappropriately, and then the fourth one is around ethics and the ethical use of data. And we see lots of examples where an organization has consent has rights to the data, but the way they used it might have not necessarily been, you know, among the kind of ethical framing. And so for us, those four dimensions is what guides us and our clients in developing a very robust data, sharing data collaboration framework that ensures it's connected to the overall business strategy, but it provides enough of the guardrails to minimize legal and ethical risk. So >>With that in mind, what do the customer conversations look like? Cause you gotta have a lot of players, the business folks, the data folks, every line of business needs data for its functions. Talk to us about how the customer conversations and projects have evolved as data is increasingly important to every line of business. >>Yes. I would say the biggest channel, or maybe the, the, the denominator at this point that we're seeing bring the, let's say diversity of needs to more common denominator has been AI. So every organization at this point is driving massive AI programs. And in order to really scale AI, you know, the, the algorithm cannot execute without data. Yeah. And so for us, at least in our experience with our customers, AI has almost been the, the, the mechanism to have these conversations across the different business stakeholders and do it in a way that, you know, you're not necessarily boiling the ocean, cuz I think that's the other element that makes this a bit hard is, well, what, what data do you want me to share and for what purpose? And when you start to bring it into sort of more individual swim lanes and, and, and our experience with our customers is AI has sort of been that mechanism to say, am I automating, you know, our factory floor? Am I bringing AI and how we engage and serve our customers? Right? Like it be, it be begins to sort of bring a little bit more of, of that repeatability at a, at an individual level. So that's been a, a really good strategy for us in our customers >>In terms of the customer's strategy and kind of looking forward, what are some of the things that excite you about the, the future of data collaboration, especially given all of the news that snowflake announced just yesterday? >>Yes. Yeah. I think for me, and this is both the little bit of the ambition, as well as the push, it's no longer a question of should it's it's how and for what? And so, so yes, I mean the, the, the snowflake data cloud is a network that allows us to integrate, you know, disparate and unique data assets that have never, you know, been possible before. Right. So we're in this network, it's now a matter of figuring out how to use that and for what purpose. And so I, I go back to, we, each individual organization needs to be figuring out the how, and for what not, when this is the future, we all need it. Yeah. And we just need to figure out how that fits in our individual businesses >>In terms of the, how that's such an interesting, I love how you bring that up. It's not, it's not when it's definitely how, because there's gonna be another competing business or several right there in the rear view mirror, ready to take your place. Yep. If you don't act quickly, how does Deloitte and snowflake help customers achieve the, how quickly enough to be able to really take advantage of data sharing and data collaboration so that they can be very competitive? >>Yeah. So there's two main, maybe even three driving forces in this. What we see is when there's a common purpose across director, indirect competitors and the need to share data. So I think the poster child of this was the pandemic, and we started to see organizations again, either competitively or non-com competitively share data in ways for a greater good, right. When there was a purpose, we believe when that element exists, the ability to share data is going to increase. We believe the next big sort of common purpose out there in the world is around ESG. And so that's gonna be a big driver for sharing data. So that's one element. The other one is the concept of developing integrated value chains. So when you think about any individual business and sort of where they are in that piece of the value chain, developing more integrated value across, let's say a manufacturer of goods with a distributor of those goods that ultimately get to an end customer. >>They're not sharing data in a meaningful way to really maximize their overall, you know, profitability. And so that's another really good, meaningful example that we're seeing is where there's value across, you know, a, what appears to be a siloed set of steps, and really looking at it more as an integrated value chain, the need to share data is the only way to unlock that. And so that's, that's the second one. The, the third one I would say is, is around the need to address the consumer across sort of the multiple personas that we all individually sit. Right? So I go into a bank and I'm, I'm a client. I walk into a retail store and I'm a customer. I walk into my physician's office and I'm a patient at the end of the day. I am still the same person. I am still one. And so that consumer element and the convergence of how we are engaging and serving that consumer is the third, big shift that is really going to bring data collaboration and sharing to the next level. >>Do you think snowflake is, is the right partner of the defacto for delight to do that with? >>Absolutely. I think, you know, the head start of the cloud, the data cloud platform and the network that it's already established with all the sort of data privacy and security constraints around it. Like that's a big, that's a big, you know, check right. That we don't have to worry about. It's there for sure. >>Awesome. Sounds like a great partnership, Juan. Thank you so much for joining me on the program. It's great to have you back on the cube in person sharing what Deloitte and snowflake are doing and how you're really helping to transform organizations across every industry. We appreciate >>Your insights. Yeah. No, thank you for having me here. My pleasure. Always a pleasure. Thank you. >>All right. For Juan. I am Lisa Martin. You're watching the cube live from snowflake summit 22 at Caesar's forum. You write back with our next guest.

Published Date : Jun 15 2022

SUMMARY :

It's great to have you joining us. Super excited to be here with you today. I mean the, the energy, the, you know, connections that we're making definitely, Good experience, but the opportunity to connect with customers. I'm all for this and love, you know, being able to connect with our customers. what you guys do together, maybe some joint customer examples. a critical component to enabling that and with, you know, technologies and vendors and partners is an example of how we're starting to see, you know, the importance and the value of data, you know, our partners. You mentioned, you know, the volume of data just only continues to grow. of the concepts of, you know, the, the, the data clean room where you have two partners coming together and change so dramatically the last couple of years, it's not, will we get hit by a is in the next 12 to 18 months, all states will have one. might have not necessarily been, you know, among the kind of ethical framing. Cause you gotta have a lot of players, And when you start to bring it into sort allows us to integrate, you know, disparate and unique data assets that In terms of the, how that's such an interesting, I love how you bring that up. So when you think about any individual business and sort of where meaningful example that we're seeing is where there's value across, you know, I think, you know, the head start of the cloud, the data cloud platform and It's great to have you back on the cube in person Always a pleasure. You write back with our next guest.

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